The Gift Club Show

Follow The Gift Club Show
Share on
Copy link to clipboard

Interviews and thought leadership from around the world on employee engagement, loyalty, rewards & gift cards


    • Jan 11, 2022 LATEST EPISODE
    • infrequent NEW EPISODES
    • 11m AVG DURATION
    • 24 EPISODES


    Search for episodes from The Gift Club Show with a specific topic:

    Latest episodes from The Gift Club Show

    A deep dive into the hidden environmental cost of a physical gift card

    Play Episode Listen Later Jan 11, 2022 16:44


    Our founder, Hadie, chats to Graham Lycett, Founder of Green Gift Cards, about the wider issues of brands taking on responsibility, recycling and the magnitude of waste humans create. Graham says, “We as consumers can only buy what is put in front of us – we are too busy or lazy to hunt out greener alternatives, we want the convenience without the guilt. So it's the brands and retailers burden to present those alternatives to us. They also need to look at the life cycle cost both monetarily and from an environmental impact point of view – we need a brand to carry out the exercise to determine if a JIT model is better all-round than the current high volume procurement model. And as consumers, if we want to affect the wider greener issues we need to waste less – the statistics for unwanted Christmas gifts of which more than 6% make it to landfill is frightening.”

    How Social Employment is the new phrase for aligning communities with employee engagement

    Play Episode Listen Later Jan 11, 2022 10:55


    Our Founder, Hadie, chats to Nik, Co-Founder of SEE Rewards about how local companies must start to adopt an 'all in it together' social employment attitude to extend the engagement of employees and customers.

    How can Employers get more Involved in Bringing Business to Local Retail and Hospitality

    Play Episode Listen Later Jan 11, 2022 12:21


    Our Founder, Hadie, interviews Maddy Alexander-Grout, the brains behind the business app, My VIP Rewards, that supports SME's with their business ecosystem from rewarding their employees, advertising, customer loyalty and more….

    Q&A with Dhun Karai who is Spearheading the Australian Gift and Prepaid Card Association

    Play Episode Listen Later Jul 6, 2021 6:32


    The Gift Club have been following the launch of the new Australian Gift and Prepaid Association for a while now and we are proud to share a Q&A with Dhun Karai, Partner Financial Advisory at Grant Thornton, Australia who is spearheading the creation and delivery of the new trade association for the Australian market.

    A conversation with a Loyalty Expert - Insights retail loyalty teams should be looking out for to pre-empt a customer erring towards disloyalty

    Play Episode Listen Later Jul 6, 2021 11:27


    Lia is a Loyalty and Data-Driven Marketing Expert Spanning 20 Years of Experience in the Retail and Financial Services Industries Our Founder, Hadie, also chats to Lia about how retailers should be leveraging their data to drive consumer behaviour and the innovative ways grocery stores should prepare to use data, knowing that consumer behaviour is now less predictable

    How to engage and empower employees to take care of their own mental health and wellbeing

    Play Episode Listen Later Jul 6, 2021 13:59


    There is a huge gap in the corporate space in terms of understanding how we should engage and empower employees to take care of their own mental health and wellbeing to prevent issues from occurring. Our founder, Hadie, has the pleasure in meeting Kathy Heath, Founder and Director of Healthy Minds Club, a brand new positive mental health company dedicated to empowering its customers to prevent mental health issues & to truly thrive.

    Steve Hoban, CEO of Suresite shares his learnings and experience of launching the first loyalty program in Africa

    Play Episode Listen Later Mar 8, 2021 16:06


    Our Founder, Hadie, meet Steve Hoban, CEO of Suresite who shared his learnings and experience of launching the first loyalty program in Africa It's a great interview for the ears of #retailers looking to implement their own '#loyaltyprograms. There are some fabulous tips and advice built on solid experience when he led the marketing teams at

    The Depths of Consumer Data Psychology to win Loyalty

    Play Episode Listen Later Jan 22, 2021 11:28


    Our Founder, Hadie Perkas, chats to Ben Rachel, Founder of Soul, a London based customer engagement agency who take a deep dive into consumer data psychology and the sub conscious drivers of consumer behaviour. They go right under the skin of how retailers can strengthen their engagement and improve loyalty by getting a full understanding of their customers' need states. It's a fascinating listen!

    "In 2021 Gift Cards will be literally everywhere" - the never ending growth of gift cards - a European perspective

    Play Episode Listen Later Jan 22, 2021 8:03


    Our Founder, Hadie Perkas, chats to Gaetano Giannetto, Founder of long standing Epipoli, an Italian based prepaid payment network agency where they chat about the European gift card market, innovation and how retailers can improve their customer engagement”.

    Race against time - Introducing a digital gift card program to a Shopping Centre in Canada in 5 months with Jason Caine

    Play Episode Listen Later Jan 22, 2021 14:42


    We meet Jason Caine, Director – Prepaid & Guest Experience Programs at Oxford Properties Group. Who tells us the positive story of how he worked with his team & partners through Covid to ‘get stuff done' and introduce a digital program in 5 months.

    Will Stewart, CEO of The Point. 1888 and his 'ultra-flexible' working contracts

    Play Episode Listen Later Dec 8, 2020 8:39


    Work where you want, when you want with unlimited holidays. Will Stewart, CEO and Founder of The Point. 1888 is a small business owner who has built a business on purpose, engaging the best talent through an ‘ultra-flexible' working contract and defining life/work balance.

    Flora Leoni from Carrefour, Italy, talks to us about the Italian Gift Card Market

    Play Episode Listen Later Dec 8, 2020 9:51


    From a retailer's view, the Italian Gift Card Market is evolving digitally and partnerships are paramount

    tcc are leading the way in retail loyalty - we talk to CEO, Simon Hay

    Play Episode Listen Later Dec 8, 2020 7:15


    tcc are the market leading loyalty solutions provider and we meet Simon Hay, CEO to discuss how tcc are leading the way on innovation to make measurable differences to both businesses & shoppers' lives.

    HR tech and Rewards - an opinion by Hazel Robinson - Associate Director of Human Resources, Head of Reward & Wellbeing -

    Play Episode Listen Later Dec 8, 2020 10:37


    There is a psychological contract between employee and employer but can workplace tech or hinder this contract and what about rewarding those in a very tech world?

    Chris Ronald, VP EMEA Incentives & Operations at Blackhawk Network Europe talk about their 12 Days of Christmas Shopping Report

    Play Episode Listen Later Dec 8, 2020 16:39


    In our latest soap box interview, Chris talks about the emotional side of Christmas rewarding. Delving into statistics from Blackhawk Network's brand new research, Chris and Hadie discuss the importance of gift cards this Christmas. They then finish with some advice for how employers should continue to reward, despite the ongoing pandemic.

    Gift Card Q&A with Benita Johnson at Petsmart, US about Dogs, Design and Distance-Giving Gift Cards!

    Play Episode Listen Later Dec 8, 2020 6:34


    Benita is the Gift Card Program Manager at Petsmart in Arizona, US and we chat about the three D's - Dogs, Design and Distance-Giving Gift Cards!

    Mervyn Dinnen, Talent & HR Tech Expert, on how software can retain & engage staff

    Play Episode Listen Later Oct 26, 2020 10:40


    Hadie talks to Mervyn about how HR tech could or couldn't replace managers, how software can affect the retention of employees and what he predicts will be 'the' tech that work places will be relying on by 2030.

    Perry Timms - Market leading employee reward platforms - what are HR & business leaders looking for?

    Play Episode Listen Later Oct 19, 2020 8:33


    What are HR leaders looking for in a market leading employee reward platform and what are the standard workplace technologies we will be seeing by 2030. An interview with HR Tech & Transformational HR Expert, Perry Timms

    Data vs Humans and how retailers can amplify their digital offering - with Craig Smith, Ted Baker

    Play Episode Listen Later Oct 5, 2020 13:09


    With 24 years at multi-million pound retailer, Ted Baker, Craig has lots to say about how retailers can amplify their digital offering, data vs humans and emotional loyalty technology.

    How to create a supercharged engaged workforce through leadership mind-set & reward & recognition

    Play Episode Listen Later Oct 5, 2020 12:16


    Employment Lawyer & Employee Relations expert, Zameer Nazarali, from Simplify ER Group, talks to us about how to create a supercharged, engaged workforce through leadership mind-set and reward & recognition

    Let's talk about the digital gift card market in Australia......

    Play Episode Listen Later Sep 16, 2020 8:37


    Our Founder, Hadie Perkas, chats to Troy Veron, Senior Manager, Cards & Payment Advisory at Grant Thornton, Australia about the present and future of physical and digital gift cards and also about the launch of the brand new The Australian Gift & Prepaid Association

    Do customers buy from brands on the basis of Love?

    Play Episode Listen Later Sep 16, 2020 8:26


    Our founder, Hadie Perkas, speaks to the upbeat Adam Posner, loyalty program specialist from Australia about love & loyalty and if marketing technology is a good tool to drive emotional loyalty. He also chats to us about his yearly, 92 page loyalty report "For Love or Money"

    Bindu Menon Raj - Thought leadership on bringing loyalty to retail through digital innovations

    Play Episode Listen Later Sep 14, 2020 15:10


    Bindu is a loyalty professional from Emirates with Skywards and Collinson Group. She shares her thoughts on what retailers should now be doing to engage their online customers, social communities and the differences between customer behaviour from around the world.

    John Frith, Chief People Officer at Checkatrade shares his thoughts on Employee Engagement in a Covid World

    Play Episode Listen Later Sep 14, 2020 11:40


    John Frith, Chief People Officer at Checkatrade talks to our Founder, Hadie Perkas, about keeping tabs on employee engagement & reward & recognition in a Covid world. Visit www.thegiftclubnews.com for more news, blogs, articles and thoughts on gift cards, loyalty, rewards and engagement from around the world

    Claim The Gift Club Show

    In order to claim this podcast we'll send an email to with a verification link. Simply click the link and you will be able to edit tags, request a refresh, and other features to take control of your podcast page!

    Claim Cancel