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In this episode, Matthew Harinstein, MD, MBA, VP and Associate CMO at Northwell, discusses how AI tools, system integration, and strong organizational culture are improving clinical workflows, expanding access, and enhancing patient care across the growing Northwell Health network.
This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features John Gachago, Vice President, Digital Innovation, Parrish Healthcare. He discusses responsible AI governance, digital transformation for rural and underserved populations, and the importance of balancing innovation with patient centered value and trust.
In this episode, Matthew Harinstein, MD, MBA, VP and Associate CMO at Northwell, discusses how AI tools, system integration, and strong organizational culture are improving clinical workflows, expanding access, and enhancing patient care across the growing Northwell Health network.
This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features John Gachago, Vice President, Digital Innovation, Parrish Healthcare. He discusses responsible AI governance, digital transformation for rural and underserved populations, and the importance of balancing innovation with patient centered value and trust.
CX Goalkeeper - Customer Experience, Business Transformation & Leadership
In this engaging episode Gregorio Uglioni welcomes Hussein M. Dajani, a visionary leader in customer experience and digital transformation. Hussein shares his journey through various leadership roles, highlighting his impactful work at Red Bull, Nissan, and Deloitte Digital. He discusses the importance of customer-centric strategies and the integration of technology to enhance customer experiences. Hussein dives into three significant transformation examples, starting with Red Bull's innovative marketing campaign during the Felix Baumgartner space jump. He then shares the groundbreaking "She Drives" initiative at Nissan, which empowered female drivers in Saudi Arabia, and the "ShopAtHome with Nissan" program, which revolutionized the automotive customer experience during the COVID-19 pandemic. Throughout the conversation, Hussein emphasizes the role of data, personalization, and empathy in creating exceptional customer experiences. About Hussein M. Dajani Hussein M. Dajani is a transformative marketing, customer experience and AI leader redefining what it means to lead responsibly in the age of disruption. With 24+ years across industries and geographies, he fuses visionary thinking with operational rigor to build brands that grow, teams that scale, and strategies that deliver. Hussein is not just adapting to change — he's driving it. A rare blend of CMO/CXO/CDO/CAIO mindset and CEO impact, he turns customer obsession into competitive advantage and emerging tech, especially AI, into measurable value. Whether leading digital revolutions or orchestrating brand relaunches, Hussein's influence is felt across boardrooms, global stages, and the future of marketing itself. Resources Petromin Corporation : https://www.linkedin.com/in/hdajani/ Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/ Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation.
Send us a textIn this episode of WTR Small-Cap Spotlight, John DeSimone, Chief Financial Officer of Herbalife (NYSE: HLF), joins hosts Shawn Severson and Doug Lane of Water Tower Research to discuss how Herbalife is entering a new era of growth through digital transformation, personalization, and financial discipline.DeSimone details Herbalife's accelerating global momentum, including its first U.S. sales growth in more than four years, a 40% increase in operating cash flow, and continued debt reduction, lowering its leverage ratio to 2.8x. The discussion also covers the rollout of Pro2col, Herbalife's digital platform for distributors and customers; the development of personalized nutrition through Link Biosciences; and the company's disciplined approach to capital allocation and long-term growth.
In this episode, Gordon Euchler sits down with Mohamed Aboelfotouh, Senior Marketing Director for Content & Digital Innovation at PepsiCo, to trace a career journey that redefines what it means to embrace change and chase excitement.From computer science lecturer in Cairo to leading global digital transformation at one of the world's biggest food and beverage companies, Mohamed shares how curiosity, courage, and creativity fueled every step of his path — and how taking smart leaps into the unknown can spark real growth.Together they explore how a computer science background became the perfect foundation for digital marketing leadership, the bold leap from academia to Nestlé — and how one coffee mug changed everything, what it takes to scale digital and content innovation across Africa, the Middle East, and South Asia and the art of influence over authority in global roles.Listen now to hear how one marketer's leap from code to content became a masterclass in reinvention and growth.
Ireland's Connected Hubs model is breaking new ground in Europe, as regions in Finland and France begin rolling out pilot projects based directly on the Irish system. Through the CODIL Pilot Action, Ireland's experience is now informing regional policy, digital infrastructure, and community hub strategy beyond its borders. Western Development Commission (WDC) oversees the Connected Hubs platform and network on behalf of the Department of Rural and Community Development and the Gaeltacht. Allan Mulrooney, CEO of the WDC said the international adoption of the Connected Hubs model highlights Ireland's growing influence in shaping the future of work: "The Connected Hubs initiative is proof that big ideas tested in the west of Ireland can scale internationally. What started as a regional innovation to support rural communities is now informing digital and enterprise policy across Europe. This international expansion shows how the WDC's approach to pilot, prove and then scale can deliver real impact, not just for the west but for regions across the EU seeking to build smarter, more connected communities." In recent months, Liam Horan and Leah Fairman, both WDC, represented Ireland at in-person engagements with regional stakeholders in South Ostrobothnia, Finland, and Laval, France, respectively. Their visits included site tours of coworking hubs, local SMEs, academic institutions and community innovation spaces in the context of how Ireland's experience with remote work hubs can be tailored for local contexts. CODIL is a European project that aims to improve regional innovation policy instruments to better support the emerging distributed-team innovation model and its key component - highly skilled mobile knowledge workers. As the nature of innovation has fundamentally changed, policy instruments that support innovation must also change if they are to effectively support this changed post-COVID innovation ecosystem. Údarás na Gaeltachta are among the lead partners in the project. The CODIL project enables Finnish and French partners to trial the core functionalities of the Connected Hubs platform, including the hub directory, booking engine and event calendar. Through a 'sandbox' environment, these partners will simulate their own hub entries and explore the platform's community management features. This phase will also include knowledge-sharing, applying lessons from Ireland's approach to hub onboarding, community building and visibility. "These international engagements are a real vote of confidence in the Irish model. What began as a regional response to the needs of rural communities has grown into something with relevance far beyond our shores. It's a reminder that local innovation when backed with the right support can lead the way in rethinking how we live and work," added Stephen Carolan Head of Connected Hubs and Digital Innovation at the WDC. During his presentation in Seinäjoki, Liam Horan introduced the Connected Hubs project, from its inception within the Western Development Commission to becoming Ireland's national remote working infrastructure. He outlined the impact of hub networks on regional enterprise, inclusion and climate goals, and discussed the roadmap for future platform developments. Looking ahead, delegations from Finland, France and Scotland will attend the fourth annual National Hub Summit in Ballinasloe, Co. Galway on the 13th of November. They will join Irish and international speakers to discuss the evolving role of hubs in economic development, climate action and digital inclusion. This international interest reinforces the value of Connected Hubs as a leading European good practice and strengthens Ireland's reputation as a frontrunner in innovative and inclusive remote work infrastructure. See more stories here.
Greg Brady spoke to Evan Solomon, MP for Toronto Centre and Minister of Artificial Intelligence and Digital Innovation about Federal Budget 2025: AI, quantum, IP and a global research talent raid operation get funding. Learn more about your ad choices. Visit megaphone.fm/adchoices
Greg Brady spoke to Evan Solomon, MP for Toronto Centre and Minister of Artificial Intelligence and Digital Innovation about Federal Budget 2025: AI, quantum, IP and a global research talent raid operation get funding. Learn more about your ad choices. Visit megaphone.fm/adchoices
On this episode of #TheShot of #DigitalHealth Therapy, Jim Joyce and I had the pleasure of chatting with the globally minded and endlessly curious Alette Ramos Hunt, PhD, Global Director, Digital Innovation & AI for Drug Discovery at Novartis. From being a third culture kid (Danish dad, Filipino mom, born in Japan, raised in Hong Kong) to becoming one of the sharpest voices connecting biotech, digital health, and AI, Alette brings perspective that's as international as it is insightful. We explored her fascinating path from studying proteins in Glasgow to driving AI innovation in pharma, and how she's bridging the gap between molecules, humans, and machines. She reminded us that practical AI and game-changing AI both have a place - one makes us efficient, the other makes us dream bigger. It's an episode filled with humility, humor, and yes.. human intelligence - proving that even in a world of algorithms, empathy still leads the way. Fun mentions as always: Chandana Fitzgerald Jeff Weness Milind Kamkolkar [00:00-02:00] Bloopers, sunshine, and background banter. [00:03-05:00] Alette's third-culture upbringing — Japan, Hong Kong, Denmark. [00:05-07:00] Boarding school, biochemistry, and falling in love with proteins. [00:10-12:00] From academia to Pfizer — bringing science to life. [00:13-15:00] Leap to HealthXL — discovering digital health beyond the lab. [00:18-21:00] Entering Novartis — pre-ChatGPT AI strategy and innovation cycles. [00:22-25:00] Practical AI vs. game-changing AI — redefining productivity. [00:24-28:00] AI and drug discovery — startups, partnerships, and collaboration. [00:29-34:00] Lessons on open-minded leadership and partnering with purpose. [00:36-39:00] Jim's classic closing story and Alette's advice: Value your strengths, cherish your partners.
Send us a textDr. Adnan Masood, Ph.D. ( https://medium.com/@adnanmasood ) is Chief AI Architect at UST ( https://www.ust.com/ ), the giant global digital transformation solutions company. Dr. Masood brings over two decades of leadership in artificial intelligence, machine learning, and large-scale system architecture, bridging cutting-edge academic research with real-world business outcomes.At UST, Dr. Masood leads the firm's global strategy for cognitive computing, AI, ML, and generative-AI initiatives. He oversees the development of scalable data-integration platforms, high-performance recommendation systems, and enterprise-grade AI solutions — all while fostering deep collaborations with elite research institutions, including Stanford Artificial Intelligence Laboratory (SAIL) and MIT Computer Science and Artificial Intelligence Laboratory (CSAIL). Before his current role, Dr. Masood's experience spanned financial-services technology, start-ups, systems architecture, and cloud-native engineering — always grounded in a strong research mindset focused on machine learning, Bayesian belief networks, and enterprise engineering. Recognized as a Microsoft Regional Director and a Microsoft MVP for Artificial Intelligence, Dr. Masood is not only a practitioner but a thought leader and educator. He has taught data science, spoken at international conferences, authored best-selling books on functional programming and AI governance, and mentors the next generation — for example volunteering as a STEM robotics coach for middle-school students. In his role at UST, Dr. Masood has also helped shape the company's AI-center-of-excellence model — guiding clients to build governance, cross-functional AI teams, and measurable value from AI investments.#AdnanMasood #UST #AI #ML #GenerativeAI #ArtificialIntelligence #MachineLearning #CognitiveServices #CognitiveRobotics #QuantumComputation #QuantumComputing #Cryptography #MicrosoftMVP #MIT #Stanford#ProgressPotentialAndPossibilities #IraPastor #Podcast #Podcaster #Podcasting #ViralPodcast #STEM #Innovation #Science #Technology #ResearchSupport the show
John Maytham speaks to Miles Khubeka, Founder of the Wakanda Food Accelerator and partner in the UNDP’s Digital Innovation for Modernising the Informal Economy (DIME) initiative. Miles dicusses the importance and growth of Township economies. Presenter John Maytham is an actor and author-turned-talk radio veteran and seasoned journalist. His show serves a round-up of local and international news coupled with the latest in business, sport, traffic and weather. The host’s eclectic interests mean the program often surprises the audience with intriguing book reviews and inspiring interviews profiling artists. A daily highlight is Rapid Fire, just after 5:30pm. CapeTalk fans call in, to stump the presenter with their general knowledge questions. Another firm favourite is the humorous Thursday crossing with award-winning journalist Rebecca Davis, called “Plan B”. Thank you for listening to a podcast from Afternoon Drive with John Maytham Listen live on Primedia+ weekdays from 15:00 and 18:00 (SA Time) to Afternoon Drive with John Maytham broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/BSFy4Cn or find all the catch-up podcasts here https://buff.ly/n8nWt4x Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.
"At RX, we celebrate failure, which is kind of a strange thing to say," said RX CEO Hugh Jones on the November 2025 edition of Trade Show Talk. Why? "Failure is actually a part of the executive process and making great choices," he said In this episode, Host Danica Tormohlen delves into this topic and more with Jones, who shares the company's recent growth and strategic bets in the trade show industry. Jones discusses a broad range of topics, including RX's expansion into Saudi Arabia, digital product development, and the importance of celebrating failures to drive innovation and leadership. For context: RX, a division of public company RELX and ranked No. 2 on the Stax Top 20 Exhibition Organizers List (by revenues), produced 282 face-to-face events in 25 countries in 2024, and these events served 41 industry sectors and attracted more than 6 million participants, according to its 2024 Annual Report. Some of RX's flagship events include New York ComicCon, JCK, ISC West, and FIBO Global Fitness. In its most recent earnings report in August, RX saw 8% growth year over year for the first half of 2025. The episode also features interviews with Legends Global GM Rodney Falk on the Cincinnati convention center's reopening in January 2026 and Exhibitions and Conferences Alliance Executive VP Tommy Goodwin on the U.S. government shutdown's impact on the industry. 00:00 Introduction to Trade Show Talk 00:34 Meet Hugh Jones, CEO of RX 01:22 Sponsorship Message from Legends Global 02:08 Hugh Jones' Background and Philosophy 04:17 Interview with Hugh Jones Begins 04:24 The Importance of Taking Risks 07:16 RX's Expansion and Acquisitions 08:36 Digital Transformation at RX 11:39 Innovative Approaches in Trade Shows 15:16 Navigating the Pandemic and Strategic Changes 20:25 Value-Based Selling and Customer Focus 29:08 Advocacy, Sustainability, and Talent in the Trade Show Industry 37:40 The Importance of Standardization in Events 40:30 Digital Innovation and Future Trends 44:42 Real-Time Matchmaking and Industry Trends 46:08 AI in Trade Shows: Strategy and Implementation 49:41 Personal Insights: Monday Morning Routine 52:24 Upcoming Events and Travel Plans 54:35 Hobbies and Family Life 55:55 Worst Business Advice Ever Received 58:25 Cincinnati Convention Center Update 01:14:27 Advocacy Update with Tommy Goodwin 01:22:03 Conclusion and Upcoming Episodes This episode is brought to you by Legends Global. Legends Global is the premier partner to the world's greatest live events, venues, and brands. Legends Global delivers a fully integrated suite of premium services—from feasibility and consulting to venue management, sales, merchandise, hospitality, partnerships, content and booking. The company's white-label approach keeps partners front and center while leveraging the power of their global network with more than 450 venues, 20,000 events, and 165 million guests annually. Learn more at LegendsGlobal.com. Guest bio: Hugh Jones Chief Executive Officer Every executive has to place bets in order for the value propositions to remain relevant to the customers, but not every bet has to work. Hugh believes that executives learn by both our successes and our failures. That philosophy has served Hugh well over the years since joining RELX in 2011, following the purchase of Accuity where he was Chief Executive Officer. In addition to leading Accuity to become one of the world's largest and most significant companies in the payment routing and Anti Money Laundering sectors, Hugh has also led Fircosoft, NRS, I.C.I.S, Estates Gazette (EG) and Cirium; and before joining RX he was Global Managing Director within the Risk and Business Analytics Division. Hugh's philosophy has seen him lead large scale acquisitions and subsequent integrations of many companies that now reside and prosper within the RELX portfolio. Hugh joined RX as CEO at the start of 2020, bringing with him plenty of experience in public company protocol and all facets of business management including P&L oversight, talent development, forecasting, sales execution, technology innovation and product discovery, launch and growth. Hugh's experience has been invaluable in navigating RX's response to challenges and his strategic understanding of technological innovation has accelerated the use of digital and data products and services across RX events, as an ongoing core component of RX face to face events. Passionate about building a culture of collaboration, exploring, risk taking, accountability and courage, Hugh champions the creation of a psychologically safe and inclusive workplace for all. versed in public company protocol and all facets of firm management including P&L oversight, talent development, forecasting, sales, technology and product innovation, discovery, launch and growth. A mélange of exceptional investment and overall management qualifications, combined with superior analytical leadership. Accustomed to and effective in high-profile executive roles, making high-stakes investment decisions with world-class clients and customers. Versed in leading investor forums at a publicly traded firm, commercializing data streams, contributing forward-thinking vision and overcoming complex business obstacles. More than two decades of experience building corporate value by creating rich data streams that provide new solutions to difficult corporate challenges. Successful at developing and coaching top executive teams, leading sales efforts, and negotiating complicated corporate and functional business deals with financial institutions, corporations and governmental agencies. • Member of the Young President's Organization (YPO) since 2009 • Served on numerous Boards for the benefit of Private Equity firms • Winner of the 2013 Ernst & Young Entrepreneur of the Year Award in Financial Services for the Midwest Region • Holds a BA in economics from Yale University cum laude and an MBA from the University of Michigan Guest bio: Tommy Goodwin is Executive Vice President for the Exhibitions & Conferences Alliance (ECA), the advocacy association for the business events industry. In this role, he leads ECA's work on behalf of the interconnected ecosystem of exhibitors, event and meeting organizers, suppliers, venues, and destinations that comprise the global business events landscape. Prior to joining ECA, Tommy spent more than 20 years leading social impact, member value, public affairs, and international engagement efforts for several globally recognized associations and corporations, including Oracle, AARP, and the Project Management Institute (PMI). Additionally, he was a research fellow at Harvard Business School focused on the international political and legal environment in which businesses and social enterprises operate. Tommy has a B.B.A. from The George Washington University, an M.B.A. from Auburn University, and a Postgraduate Diploma in European Union Law from King's College London. He also holds several certifications including a Project Management Professional from PMI, a Certified Meeting Planner from the Events Industry Council, and a Certified Association Executive from the American Society of Association Executives (ASAE). Recognized by The Hill in its list of association "Top Lobbyists" every year since 2020, Tommy was also named a "Leading Association Lobbyist" by CEO Update/Association TRENDS in 2023. He has also been elected as a Fellow by ASAE (2022), named an "Association Innovation Leader" by DCA Live (2022), received the "Industry Support Award" from Trade Show News Network (2022), and recognized as an events industry "Changemaker" by MeetingsNet (2022). Tommy currently serves on the advisory boards of Factum Global and The Iceberg. He is also a past president of the National Institute of Lobbying & Ethics and a past chair of ASAE's Executive Management Professionals Advisory Council and Advocacy Council. Host bio: Danica Tormohlen Meet Danica Tormohlen, a dynamic force in the trade world who's been telling compelling stories for more than 30 years. As VP of Group Content at Informa, she's the mastermind behind Trade Show News Network, bringing the pulse of the industry to life. When she's not crafting engaging content, you'll find her behind the microphone hosting the Trade Show Talk podcast, where she chats with industry movers and shakers. A proud Mizzou Journalism School grad (go Tigers!), Danica has left her mark across the events industry landscape, from SISO to Trade Show Executive. Her trophy shelf sparkles with journalism awards, but what really gets her excited is breaking new ground for women in the industry. As a founding member and current president of the Women in Exhibitions Network North America, she's passionate about lifting others up while climbing the ladder herself. When she's not reporting on trade shows and events, you'll spot Danica pounding the pavement as an enthusiastic runner or rolling up her sleeves with the National Charity League, proving that giving back is always in style. Her secret sauce? A perfect blend of journalistic integrity, industry insight, and boundless energy. Catch Danica's latest thoughts on LinkedIn and X, where she's always sharing industry insights with a personal twist.
We've all been there—juggling new tech, new expectations, and wondering if our students are really learning what matters. In this chat, we talk about “pedagogical debt” (the gap between what we know works in teaching and what we actually do), how AI is shaking things up, and why the right kind of curiosity can help. At its heart, it's a conversation about making sure technology serves learning—not the other way around. Dr. Punya Mishra (punyamishra.com) is the Associate Dean of Scholarship and Innovation at the Mary Lou Fulton Teachers College at Arizona State University. He has an undergraduate degree in Electrical Engineering, two Master's degrees in Visual Communication and Mass Communications, and a Ph.D. in Educational psychology. He co-developed the TPACK framework, described as “the most significant advancement in technology integration in the past 25 years.” Dr. Caroline Fell Kurban is the advisor to the Rector at MEF University. She was the founding Director of the Center of Research and Best Practices for Learning and Teaching (CELT) at MEF University and teaches in the Faculty of Education. She holds a BSc in Geology, an MSc in TESOL, an MA in Technology and Learning Design, and a PhD in Applied Linguistics. Fell Kurban is currently the head of the Global Terminology Project and the creator of the GenAI-U technology integration framework. Dr. Liz Kolb is a clinical professor at the University of Michigan and the author of several books, including Cell Phones in the Classroom and Help Your Child Learn with Cell Phones and Web 2.0. Kolb has been a featured and keynote speaker at conferences throughout the U.S. and Canada. She created the Triple E Framework for effective teaching with digital technologies and blogs at cellphonesinlearning.com. Dr. Puentedura is the Founder and President of Hippasus, a consulting practice focusing on transformative applications of information technologies to education. He has implemented these approaches for over thirty years at various K-20 institutions and health and arts organizations. He is the creator of the SAMR model for selecting, using, and evaluating technology in education and has guided multiple projects worldwide. Dr. Helen Crompton is the Executive Director of the Research Institute for Digital Innovation in Learning at ODUGlobal and Professor of Instructional Technology at Old Dominion University. Dr. Crompton earned her Ph.D. in educational technology and mathematics education from the University of North Carolina at Chapel ill. Dr. Crompton is recognized for her outstanding contributions and is on Stanford's esteemed list of the world's Top 2% of Scientists. She is the creator of the SETI framework. She frequently serves as a consultant for various governments and bilateral and multilateral organizations, such as the United Nations and the World Bank, on driving meaningful change in educational technology.
Kemi Jona joins Ty Fujimura live at the ASU Agentic AI and the Student Experience event to explore the intersection of AI in higher education and workforce development. As the Vice Provost for Online Education and Digital Innovation at the University of Virginia, Jona shares real-world examples of how his team is deploying AI to boost access, streamline course production, and build stronger bridges between higher ed and employers. This candid conversation unpacks both the promise and pitfalls of generative AI and provides a blueprint for institutions eager to innovate responsibly. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of the CIONET Podcast, Hendrik Deckers interviews Radosław Maćkiewicz, CEO of COI – Polish Centre for Information Technology, who is a nominee for the CIONET Awards 2026 (Applications & Architecture). Register here to find out who wins this prestigious title: https://www.cionet.com/events/cionet-awards-2026-part-1! Radosław unpacks Poland's public-sector digital transformation—most visibly mObywatel (mCitizen), the national digital wallet and reflects on how COI: - Reorganized ~700 engineers into 46 cross-functional product teams - Shifted decisively to Agile with clear KPIs and product ownership - Elevated delivery quality using DORA metrics (and dramatically improved time to restore) - Boosted NPS from ~20 to 47 and raised app store ratings via continuous citizen feedback - Built API-first platforms and a reusable design system aligned with eIDAS 2.0 - Drove adoption to ~11M mObywatel users with an ambition of 20M by 2035 Beyond tech, Radosław highlights the human side: emotional engagement, trust, and empowerment as the foundation for change—plus the importance of investing in the Product Owner role to keep ministries, market feedback, roadmaps, and support aligned. Don't miss the panel where Radosław will share his accomplishments: https://www.cionet.com/events/cionet-awards-2026-part-1! #CIONET #CIONETAwards #CIONETAwards2026 #DigitalLeadership #CIO #CDO #CTO #CXO #Data #AI #Applications #Architecture #CIOCommunity
“The key word is curiosity. That curiosity helps you to question and improve not only yourself, but also your processes, your systems, and how you interact with different stakeholders.”Jeroen Janssens, External Manufacturing Technical Operations Lead at MSD, provides insights through a technical lens on how one of the world's largest pharmaceutical companies approaches biologics manufacturing partnerships. With over 15 years of experience spanning validation engineering to director-level leadership, he oversees manufacturing of 11 biologics across Europe and Asia whilst pioneering AI-powered solutions for complex manufacturing challenges.In the latest PharmaSource podcast episode, Jeroen explains how curiosity-driven leadership, strategic CDMO partnerships, and emerging technologies are reshaping external manufacturing excellence at MSD.Read article
In the latest edition of his book “Inside the Insurance Industry,” Risk and Insurance Services Consulting President Kevin Glaser discusses how data, AI and shifting risks are transforming insurance and reshaping how insurers serve customers.
Most think that algorithms are the modern root cause of innovations. But says not only are organizations today powered by data, they innovate through data. With several other colleagues, Marta is bringing data studies back to the forefront of information systems research. She produces workshops, a forthcoming book, and an online bibliography with seminal readings. We talk to Marta about the relationship between data and meaning, representation versus innovation, and whether we all soon live in a hyperreality created through synthetic data that lost all connection to the real-world. Episode reading list Alaimo, C., & Kallinikos, J. (2022). Organizations Decentered: Data Objects, Technology and Knowledge. Organization Science, 33(1), 19-37. Aaltonen, A., Stelmaszak, M., & Xu, D. The Data Studies Bibliography. . Chen, H., Chiang, R., & Storey, V. C. (2012). Business Intelligence and Analytics: From Big Data to Big Impacts. MIS Quarterly, 36(4), 1165-1188. Wand, Y., & Wang, R. Y. (1996). Anchoring Data Quality Dimensions in Ontological Foundations. Communications of the ACM, 39(11), 86-95. Xu, D., Stelmaszak, M., & Aaltonen, A. (2025). What is Changing the Game in Data Research? Insights from the “Innovating in Data-based Reality” Professional Development Workshop. Communications of the Association for Information Systems, 56(8), 194-208. Kent, W. (1978). Data and Reality. North-Holland. Hirschheim, R., Klein, H. K., & Lyytinen, K. (1995). Information Systems Development and Data Modeling: Conceptual and Philosophical Foundations. Cambridge University Press. Goodhue, D. L., Wybo, M. D., & Kirsch, L. J. (1992). The Impact of Data Integration on the Costs and Benefits of Information Systems. MIS Quarterly, 16(3), 239-311. Aaltonen, A., & Stelmaszak, M. (2024). Data Innovation Lens: A New Way to Approach Data Design as Value Creation. SSRN, . Recker, J., Indulska, M., Green, P., Burton-Jones, A., & Weber, R. (2019). Information Systems as Representations: A Review of the Theory and Evidence. Journal of the Association for Information Systems, 20(6), 735-786. Bowker, G. C., & Star, S. L. (1999). Sorting Things Out: Classification and Its Consequences. MIT Press. Baudrillard, J. (1981). Simulacra and Simulation. University of Michigan Press. Harari, Y. N. (2024). Nexus: A Brief History of Information Networks from the Stone Age to AI. Random House. Wittgenstein, L. (1953). Philosophical Investigations. Basil Blackwell. Stelmaszak, M., Wagner, E., & DuPont, N. N. (2024). Recognition in Personal Data: Data Warping, Recognition Concessions, and Social Justice. MIS Quarterly, 48(4), 1611-1636. Aaltonen, A., Stelmaszak, M., & Lyytinen, K. (Eds.). (2026). Research Handbook on Digital Data: Interdisciplinary Perspectives. Edward Elgar Publishing.
The Carney government is charging ahead with AI development in an effort to supercharge the Canadian economy and make Canada a global powerhouse — but experts warn that if handled poorly, the technology could be disastrous. Host Catherine Cullen takes a deep dive this week on The House and visits an inventor in Montreal leveraging AI to make a big leap in health care. The CEO of Canada's largest AI research institute shares her perspective on needing more guardrails to protect Canadians, and experts explore the potential impacts of AI on the environment and job market. Plus, Catherine sits down with Canada's first-ever AI minister to learn how the federal government plans to straddle the line between innovation and safety.This episode features the voices of:Frédéric Leblond, founder of Reveal Surgical and co-inventor of the SentryTommy Brasseur, master's student at Polytechnique MontréalValérie Pisano, CEO of Mila, the Quebec Artificial Intelligence InstituteAngela Adam, senior vice-president of government relations at eStruxtureHamish van der Ven, head of the University of British Columbia's Business, Sustainability and Technology LabNoel Baldwin, executive director of the Future Skills CentreEvan Solomon, Minister of AI and Digital Innovation
From cloud kitchens to global shipping, technology has always redrawn the map of business. Now, it's AI's turn. Join Lukas Egger as he unpacks how AI is creating new boundaries today by collapsing the costs of work at critical handoffs and interfaces. He reveals that the biggest impact isn't about making things faster, but about fundamentally changing what is possible. Discover how understanding this core principle can help you see opportunities that your competitors are missing. Tune in for actionable steps to build a more defensible, future-ready business.
When we discuss artificial intelligence, what metaphors do we use to illustrate what we mean? Is artificial intelligence some sort of robot—like Ultron—or is it an organism—like a beehive? What happens to our expectations, our thinking, and our conclusions when we change these metaphors, say, from an entitative metaphor (say, an agent) to a relational metaphor (say, belonging to our work network)? We discuss these points with and who wrote a very interesting paper on how management scholars think about artificial intelligence. Episode reading list Ramaul, L., Ritala, P., Kostis, A., & Aaltonen, P. (2025). Rethinking How We Theorize AI in Organization and Management: A Problematizing Review of Rationality and Anthropomorphism. Journal of Management Studies, . Berente, N., Gu, B., Recker, J., & Santhanam, R. (2021). Managing Artificial Intelligence. MIS Quarterly, 45(3), 1433-1450. Alvesson, M., & Sandberg, J. (2020). The Problematizing Review: A Counterpoint to Elsbach and Van Knippenberg's Argument for Integrative Reviews. Journal of Management Studies, 57(6), 1290-1304. Berente, N. (2020). Agile Development as the Root Metaphor for Strategy in Digital Innovation. In S. Nambisan, K. Lyytinen, & Y. Yoo (Eds.), Handbook of Digital Innovation (pp. 83-96). Edward Elgar. Pepper, S. C. (1942). World Hypotheses: A Study in Evidence. University of California Press. Brynjolfsson, E., Li, D., & Raymond, L. R. (2025). Generative AI at Work. The Quarterly Journal of Economics, 140(2), 889-942. Russell, S. J., & Norvig, P. (2010). Artificial Intelligence: A Modern Approach (3rd ed.). Prentice Hall. Jarrahi, M. H., & Ritala, P. (2025). Rethinking AI Agents: A Principal-Agent Perspective. California Management Review Insights, . Boxenbaum, E., & Pedersen, J. S. (2009). Scandinavian Institutionalism – a Case of Institutional Work. In T. B. Lawrence, R. Suddaby, & B. Leca (Eds.), Institutional Work: Actors and Agency in Institutional Studies of Organizations (pp. 178-204). Cambridge University Press. Iivari, J., & Lyytinen, K. (1998). Research on Information Systems Development in Scandinavia-Unity in Plurality. Scandinavian Journal of Information Systems, 10(1), 135-186. Alvesson, M., & Sandberg, J. (2024). The Art of Phenomena Construction: A Framework for Coming Up with Research Phenomena beyond ‘the Usual Suspects'. Journal of Management Studies, 61(5), 1737-1765. Brunsson, N. (2003). The Organization of Hypocrisy: Talk, Decisions, and Actions in Organizations. Copenhagen Business School Press. Floyd, C., Mehl, W.-M., Reisin, F.-M., Schmidt, G., & Wolf, G. (1989). Out of Scandinavia: Alternative Approaches to Software Design and System Development. Human-Computer Interaction, 4(4), 253-350. Grisold, T., Berente, N., & Seidel, S. (2025). Guardrails for Human-AI Ecologies: A Design Theory for Managing Norm-Based Coordination. MIS Quarterly, 49, . Forster, E. M. (1909). The Machine Stops. The Oxford and Cambridge Review, November 1909, .
In this episode, I sit down with Matthew Drinkwater, a leading expert at the intersection of fashion and technology, to explore how artificial intelligence and digital innovation are reshaping the fashion world- menswear. From virtual design studios to predictive trend forecasting, the digital world is becoming more intelligent and more influentialthan ever before. But how does this revolution play out in a specific sector like menswear? Matthew breaks down the unique ways AI is being integrated into the menswear industry, from personalization and fit technology to digital tailoring and consumer engagement. Whether you're a designer, a tech enthusiast, or just curious about where fashion is headed, this conversation offers insight into how technology is not just supporting but transforming creative expression in menswear and beyond. This Episode is not to be missed!
The oil and gas industry generates extraordinary amounts of data from millions of sensors, yet only a tiny fraction, at most 8%, is actually used to inform decisions on complex and valuable assets. Decades of building analytics and machine learning solutions have helped, but they've also left companies with a patchwork of siloed systems and “industrial gridlock.” The arrival of foundation models in late 2022 introduced the possibility of moving beyond one-off solutions. But generic internet-trained models are not suitable for high-risk industrial environments, where accuracy, context, and explainability are essential. The sector needs something different. Applied Computing is tackling this challenge head-on by creating a foundation model designed specifically for energy. Built to handle time-series data, diagrams, operator logs, and unstructured engineering information, their model emphasizes contextual understanding, explainability, and zero hallucinations. My guest this week, Dan Jeavons, is President of Applied Computing and former VP of Computational Science and Digital Innovation at Shell. Dan shares his career journey, why foundation models represent a turning point for the industry, and how energy can finally begin to unlock the 92% of data it currently leaves on the table.
"I spend a lot of time talking about customer obsession,” Liz Irving, CEO of Clarion Events North America, said in this episode of Trade Show Talk with host Danica Tormohlen. They discuss Irvings's extensive career in the exhibition industry—from her beginnings helping her father to her current role leading the fourth largest independent trade show company. She shares insights on Clarion's approach to leadership, culture, digital transformation, and sustainability. She also highlights the importance of customer obsession, innovation, and meaningful experiences. Additionally, there's an update on the current state of the federal budget and tariffs from Tommy Goodwin of Exhibitions & Conferences Alliance. 00:00 Introduction to Trade Show Talk 00:28 Meet Liz Irving, CEO of Clarion Events North America 01:23 Liz Irving's Early Career and Inspirations 05:04 Liz Irving's Leadership Journey 08:17 Clarion's Culture and Development Programs 13:22 Strategic Acquisitions and Integrations 16:37 Digital Innovation and AI at Clarion 19:26 Industry Involvement and Leadership Insights 23:45 Cion Cares: Giving Back to Communities 24:39 Challenges in Sustainability 25:31 Emerging Trends in Trade Shows 27:25 Growth Strategies for North America 29:33 Innovative Event Experiences 30:30 Personal Insights and Fun Questions 35:00 Advocacy Update with Tommy Goodwin 42:40 Conclusion and Future Episodes This podcast is brought to you by Trade Show News Network and sponsored by Marriott Guest Bio: Liz Irving, CEO, Clarion Events North America Liz's endless curiosity, desire for learning, and passion for building relationships infuse her responsibilities as the Chief Executive Officer of Clarion Events North America. With over 25 years of experience in the events industry, she has transformed businesses through her strategic vision, customer-centric approach, and dedication to deliver measurable commercial outcomes. In her current role, Liz oversees the strategic direction for Clarion's North American business, focusing on customer and behavioral insights, commercial effectiveness, digital platform development, and innovation. She collaborates with portfolio directors to identify growth opportunities that enhance existing events and develop new digital offerings. Liz's forward-thinking mindset ensures that both face-to-face and digital experiences evolve to deliver ever-increasing value for customers and communities. At the heart of Liz's leadership is a commitment to fostering a culture of employee engagement, collaboration, and innovation. She has built an environment at Clarion that nurtures inclusivity, creativity, and continuous improvement, empowering teams to deliver exceptional outcomes for customers. Recognizing the importance of a thriving workplace culture, Liz prioritizes initiatives that inspire trust, encourage diverse perspectives, and drive shared success. Her efforts have made Clarion a destination for top talent and a hub for industry innovation. Liz's passion for events began early, helping her father set up his local food distributor events. This hands-on experience sparked a lifelong interest in the industry. She later worked in roles with the Convention & Visitors Bureau during college before joining the corporate events world. Prior to Clarion, Liz spent 14 years at Reed Exhibitions in various marketing leadership roles, including overseeing the leading jewelry media brand, JCK. Liz earned her bachelor's degree from Niagara University, a master's degree from the University of New Haven, and a digital marketing certificate from Cornell University. She remains deeply connected to the industry, serving as the Chair of SISO's Marketing Special Interest Group, a member of SISO's Board of Directors and UFI- The Global Association of the Exhibition Industry Board of Directors. Liz is an active participant in the Women In Exhibitions Network North American Chapter and several Event Technology Advisory Boards. Outside of work, Liz is dedicated to her family and community. She volunteers with her sons' sports teams, managing communications and events, and is proud to call Connecticut home, where she lives with her husband, two boys, two dogs, and a cat. Bio: Tommy Goodwin, Executive Vice President for the Exhibitions & Conferences Alliance Tommy Goodwin is Executive Vice President for the Exhibitions & Conferences Alliance (ECA), the advocacy association for the business events industry. In this role, he leads ECA's work on behalf of the interconnected ecosystem of exhibitors, event and meeting organizers, suppliers, venues, and destinations that comprise the global business events landscape. Prior to joining ECA, Tommy spent more than 20 years leading social impact, member value, public affairs, and international engagement efforts for several globally recognized associations and corporations, including Oracle, AARP, and the Project Management Institute (PMI). Additionally, he was a research fellow at Harvard Business School focused on the international political and legal environment in which businesses and social enterprises operate. Tommy has a B.B.A. from The George Washington University, an M.B.A. from Auburn University, and a Postgraduate Diploma in European Union Law from King's College London. He also holds several certifications including a Project Management Professional from PMI, a Certified Meeting Planner from the Events Industry Council, and a Certified Association Executive from the American Society of Association Executives (ASAE). Recognized by The Hill in its list of association "Top Lobbyists" every year since 2020, Tommy was also named a "Leading Association Lobbyist" by CEO Update/Association TRENDS in 2023. He has also been elected as a Fellow by ASAE (2022), named an "Association Innovation Leader" by DCA Live (2022), received the "Industry Support Award" from Trade Show News Network (2022), and recognized as an events industry "Changemaker" by MeetingsNet (2022). Tommy currently serves on the advisory boards of Factum Global and The Iceberg. He is also a past president of the National Institute of Lobbying & Ethics and a past chair of ASAE's Executive Management Professionals Advisory Council and Advocacy Council. Bio: Podcast Host: Danica Tormohlen An award-winning journalist who has covered the trade show industry since 1994, Danica Tormohlen is VP of Group Content, Meetings, Sports, Travel for Informa Connect. In her role, she oversees content for Trade Show News Network, Corporate Event News, BizBash and Connect's portfolio of in-person events. These leading media brands publish websites, newsletters, social media channels, video, podcasts and online and in-person programming for the trade show, corporate event, association meeting, experiential marketing and exhibition industries. Tormohlen currently serves as president of the Women in Exhibitions Network North America chapter. She has been a speaker and moderator at major industry events, including the TSNN Awards, IMEX, IAEE, SISO, UFI, ESCA, DI and Large Show Roundtable — to name a few.
Dan Wolf, former Deputy CIO for the Commonwealth of Virginia and current Director of State Programs for the Alliance of Digital Innovation returns to the show to unpack some of the most pressing issues shaping state and local government today. From the surge of artificial intelligence legislation sweeping all 50 states, to the rise of cybersecurity mandates like New York's reporting requirements and Texas's bold Cyber Command initiative, we discuss insights into how policymakers, CIOs, and the private sector are navigating these transformative shifts.
In the final episode, Rohan Jotwani reflects on extended reality, AI, and other emerging therapies shaping tomorrow's healthcare. From ethics and patient safety to neuromodulation, regenerative medicine, and research gaps, this episode envisions the next frontier in medical innovation. Timestamps: 00:34 – Ethical considerations 02:34 – Chronic pain 04:40 – XR across medicine 06:44 – Pain management
How is extended reality transforming medical education? Rohan Jotwani discusses his work at Extended Reality Anesthesia Immersion Lab (XRAIL) and the role of immersive technology in training anesthesiologists and beyond. This episode highlights new tools, assessment methods, and challenges in scaling extended reality for education. Timestamps: 00:43 – Education tools 04:55 – Measuring effectiveness 07:40 – Anesthesiology training 10:02 – Current challenges 12:37 – Clinician skepticism
Rohan Jotwani explores how extended reality is reshaping pain management. From nerve retraining therapies to patient responses and clinical applications, this episode reveals how immersive environments are redefining how patients experience and manage pain. Timestamps: 03:03 – Early career 05:45 – What is XR? 09:03 – Pain management 11:14 – Nerve retraining 14:51 – VR addictions
In this rapid-fire episode, Rohan Jotwani answers quick questions about extended reality in medicine, from its role in pain relief and rehabilitation to its future in training and patient care. Perfect for listeners who are short on time but eager to understand extended reality's potential in just minutes.
In this engaging episode of It's The Bottom Line That Matters, co hosts Jennifer Glass and Patricia Reszetylo are joined by co-host Daniel McCraine for a deep dive into the unconventional world of guerrilla marketing. Together, they demystify what guerrilla marketing is—and isn't—and discuss how it differs from traditional marketing methods. Discover creative, cost-effective strategies ranging from bold PR stunts and pop-up shop experiences to leveraging major events through ambush marketing and “newsjacking.”You'll get real-world examples, tips for creating viral buzz both online and offline, and a thoughtful conversation about the opportunities (and pitfalls) of these surprise-and-delight tactics. The hosts explore interactive digital campaigns, user-generated content ideas, and even share stories of local and global marketing maneuvers. Plus, Jennifer, Daniel, and Patricia highlight important cautions—like the risks of humor misfiring or running afoul of trademarked events.Whether you're a business owner wanting to boost brand visibility on a shoestring budget or a marketer curious about fresh ways to generate attention, this episode is packed with actionable insights and lively discussion.Tune in and rethink your approach to making your business unforgettable—without breaking the bank!Jennifer Glass (Lead Host)Jennifer Glass is the driving force behind It's The Bottom Line that Matters. Known for her keen focus on practical business success, Jennifer brings clarity to complicated topics, making them accessible for entrepreneurs at any stage. In this episode, she guides the conversation on guerilla marketing, peppering the discussion with real-world examples and insightful questions. Jennifer's curiosity and knack for breaking down concepts help demystify modern marketing challenges, ensuring her audience leaves each episode with tangible strategies.Daniel McCraine (Co-Host)Daniel McCraine joins the episode as a thoughtful guest and valued contributor. His experience shows in how he defines guerilla marketing—emphasizing low-cost, high-impact strategies that drive attention and public relations. Daniel's practical mindset keeps the conversation grounded, and he's quick to offer caution around humor in marketing, reminding listeners to be mindful of tone and audience. His analytical approach brings a realistic perspective to the creativity of guerilla tactics.Patricia Reszetylo (Co-Host)Patricia Reszetylo rounds out the team as a co-host who brings her creativity and depth to the table. Patricia is passionate about unconventional marketing and loves sharing examples, from local flash mobs to interactive billboards. She encourages experiments with user-generated content and interactive experiences, always with an eye on how they foster strong community connections. Patricia's background enables her to point out both the magic and challenges in digital marketing, and she's especially adept at highlighting where excitement meets execution. Her advice to be careful with humor and technology balances Jennifer's vision and Daniel's caution, making her an integral part of the show's dynamic.Keywords: guerrilla marketing, traditional marketing, low cost marketing, no cost marketing, marketing campaigns, PR (public relations), pop up shop, experiential marketing, NFL Super Bowl, ambush marketing, event sponsorship, newsjacking, viral marketing, word of mouth, user generated content, digital marketing, social media, flash mobs, interactive billboard, brand awareness, humor in marketing, negative impacts of marketing, marketing technology, community engagement, demographic targeting, cultural sensitivity, campaign goals, inside jokes, local events marketing, customer experience
In this special episode, the creators of SAMR, TPACK, Triple E, SETI, and GenAI-U reflect on how their views of AI in education have evolved since the launch of ChatGPT in November 2022. They share hard lessons learned and insights gleaned, offering a candid look at the ups and downs in their journey through periods of awe, skepticism, and embracing AI's potential. As they prepare to head back to school, they discuss their personal AI use, how their own kids are using AI, and their updated thinking on cheating prevention strategies. The group expands the lens to examine tech companies' AI promises, why Grammarly's new feature is shaking up grading, and how AI is impacting our relationships on many levels. They conclude by sharing how they plan to approach AI differently as they head back to school this term. Follow on X: @CFKurban @hcrompton @lkolb @punyamishra @jonHarper70bd @bamradionetwork Dr. Punya Mishra (punyamishra.com) is the Associate Dean of Scholarship and Innovation at the Mary Lou Fulton Teachers College at Arizona State University. He has an undergraduate degree in Electrical Engineering, two Master's degrees in Visual Communication and Mass Communications, and a Ph.D. in Educational psychology. He co-developed the TPACK framework, described as “the most significant advancement in technology integration in the past 25 years.” Dr. Caroline Fell Kurban is the advisor to the Rector at MEF University. She was the founding Director of the Center of Research and Best Practices for Learning and Teaching (CELT) at MEF University and teaches in the Faculty of Education. She holds a BSc in Geology, an MSc in TESOL, an MA in Technology and Learning Design, and a PhD in Applied Linguistics. Fell Kurban is currently the head of the Global Terminology Project and the creator of the GenAI-U technology integration framework. Dr. Liz Kolb is a clinical professor at the University of Michigan and the author of several books, including Cell Phones in the Classroom and Help Your Child Learn with Cell Phones and Web 2.0. Kolb has been a featured and keynote speaker at conferences throughout the U.S. and Canada. She created the Triple E Framework for effective teaching with digital technologies and blogs at cellphonesinlearning.com. Dr. Puentedura is the Founder and President of Hippasus, a consulting practice focusing on transformative applications of information technologies to education. He has implemented these approaches for over thirty years at various K-20 institutions and health and arts organizations. He is the creator of the SAMR model for selecting, using, and evaluating technology in education and has guided multiple projects worldwide. Dr. Helen Crompton is the Executive Director of the Research Institute for Digital Innovation in Learning at ODUGlobal and Professor of Instructional Technology at Old Dominion University. Dr. Crompton earned her Ph.D. in educational technology and mathematics education from the University of North Carolina at Chapel ill. Dr. Crompton is recognized for her outstanding contributions and is on Stanford's esteemed list of the world's Top 2% of Scientists. She is the creator of the SETI framework. She frequently serves as a consultant for various governments and bilateral and multilateral organizations, such as the United Nations and the World Bank, on driving meaningful change in educational technology.
Russ Branzell, President and CEO of CHIME, sits down with Dr. Okan Ekinci, CMIO & Global Head of Digital Technology at Roche Information Solutions, to explore the evolving roles of digital health in one of the world's largest biotech organizations. From aligning diagnostics and pharmaceutical innovation to enhancing cybersecurity and unlocking AI's clinical potential, Dr. Ekinci shares how Roche is navigating digital transformation in healthcare on a global scale. This insightful conversation also addresses the cultural and leadership shifts necessary to sustain innovation and ensure long-term impact in healthcare and life sciences.Key Takeaways:Key challenges and opportunities in integrating diagnostic data with treatment decisions.Emerging frameworks to overcome data silos and drive clinical interoperability.Biotech-specific cybersecurity threats and strategies for balancing protection with innovation.The top technologies transforming patient care and shaping the future of precision medicine.Leadership imperatives for building a culture of sustainable innovation in life sciences.
In this episode of Unpacking the Digital Shelf – The APAC Edition, Teresa is joined by Amanda Green, General Manager of Digital & Innovation at Treasury Wine Estates, to explore how the business is reimagining its approach to product content management to meet the evolving needs of today's digitally empowered shoppers across diverse markets. Amanda shares how Treasury Wine Estates is navigating the complexities of delivering local relevance at scale, building a product content strategy that supports both global consistency and regional nuance. From leveraging social platforms to strengthen product credibility in China, to harnessing the power of ratings and reviews to establish product authority within generative engines, Amanda offers a window into the strategic levers shaping TWE's digital content management approach. If you're grappling with the complexities of managing product content across multiple markets - and looking to future-proof your digital product content approach - this episode is for you.
The Green Insider podcast featured an interview with Gary Loh, the Founder/CEO of DiMuto, a company focused on sustainability in agriculture through digital transformation of supply chains. The discussion covered Dimuto' s technology platform that connects farmers and packhouses to improve food traceability and sustainability, with potential applications in reducing … The post Transforming Agriculture Through Digital Innovation appeared first on eRENEWABLE.
The AI Breakdown: Daily Artificial Intelligence News and Discussions
NLW recently collaborated with KPMG on a 7-part enterprise AI-focused series called You can with AI. On this Saturday bonus preview, we share episode 7 of the series, all about the trends shaping the AI-ready organization of the future. Featuring Steve Chase, KMPG Global Head of AI and Digital Innovation.Learn more about the series: https://www.kpmg.us/aipodcasts
In this episode, Brian Hastings, co-founder of Veritas Logistics, joins Roark Baldwin of the Adapt AI Group podcast to explore how AI and digital transformation are reshaping the logistics industry—and why leadership will always be a human job.Brian shares Veritas's journey from launching in the middle of COVID to celebrating five years in business, reflecting on the values of truth, integrity, and client care that fueled their rise. He offers practical insights into where AI delivers the most impact—from document retrieval to sales follow-up—and why company culture and operator buy-in are critical for successful tech adoption.Whether you're a startup founder navigating limited resources or an established broker looking to modernize, this conversation delivers tactical advice on blending old-school relationship-building with cutting-edge automation.The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success.Timestamps:(00:10) – The Impact of AI on Logistics Leadership(02:00) – The Journey to Establish Veritas Logistics(05:24) – Navigating Technological Challenges in Logistics(07:00) – Digital Transformation in Logistics(11:18) – Embracing Technological Adoption in Sales(14:14) – Future of Digital Innovations in Supply Chain ManagementConnect with us! ▶️ Website | LinkedIn | Brian's LinkedIn | Justin's LinkedIn▶️ Get our newsletter for more logistics insights▶️ Send us your questions!! ask@go-veritas.comWatch the pod on: YouTube
Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, is celebrating 15 years of partnership with global airline alliance SkyTeam. Since 2010, TCS has supported SkyTeam in delivering digital initiatives that have enhanced the air travel experience for millions of passengers. Their collaboration remains focused on accelerating digital transformation and reimagining airline customer experience for the future. Through this partnership with TCS, SkyTeam has embedded technology at the core of its strategy, products and services. Together, the two organisations have created a range of industry-first digital solutions that deliver a smarter and more integrated travel experience across SkyTeam's global network of 18 member airlines. Key successes of the partnership include: • SkyTeam's Digital Spine - A scalable, technical backbone that connects member airline global distribution systems and supports all digital solutions • Seamless check-in - Enabling travellers to check in for multi-airline itineraries through their preferred airline app or website • Loyalty program integration - Development of core loyalty applications including Auto Accrual, Elite Customer Recognition and Retro-Crediting to recognise and reward customers • Lounge Access Management System - Streamlining lounge entry through real-time verification of passenger eligibility • Customer-facing tools - Interactive digital tools like the Carry-on Calculator and Loyalty Benefits Calculator that enhance traveller experience and support loyalty engagement. Patrick Roux, CEO, SkyTeam, said, "SkyTeam's 15-year partnership with Tata Consultancy Services has been essential in helping us meet the evolving needs of customers across our global network. As an alliance, our role is to bring airlines together and deliver shared solutions that drive progress for all members. TCS's technical expertise has made them a trusted partner in enhancing the experience for both our members and millions of travellers. Digital innovation has been central to SkyTeam's success - and it will remain a top priority as we look ahead to the next chapter of our collaboration." As SkyTeam enters its 25th year, TCS will continue its partnership with the airline alliance. TCS will aim to advance shared technology and loyalty innovation and create a seamless journey for all SkyTeam passengers. The collaboration will be focused on advancing digital capabilities, including seamless check-in across member airlines and integrated loyalty experiences. TCS will help in transforming SkyTeam's baggage tracking ecosystem by enabling accurate, real-time interline baggage tracking across member airlines. It will work to enable intermodal travel through partnerships with Eurostar and Trenitalia, creating smoother connections between air and rail. Further, it will modernise and streamline travel miles accrual between operating carriers and frequent flyer programs. Arun Pradeep, Business Head, Travel, Transportation and Hospitality, EMEA TCS, said, "Our long-standing partnership with SkyTeam reflects perpetual adaptability, navigating industry shifts with agility, shared purpose and innovation. Digital innovation has been the cornerstone of this journey, enabling SkyTeam to stay ahead of evolving passenger expectations and industry dynamics. Together, we have built intelligent, connected digital solutions that strengthen alliance-wide synergy, and deliver seamless travel experiences. As SkyTeam marks its 25th anniversary and enters the next chapter to shape the future of connected travel, TCS remains a trusted partner in co-creating the next wave of transformation and delivering a more connected, customer-centric travel experience." TCS has served as the go-to digital transformation partner to the world's leading aerospace companies and airlines for over three decades. Its innovation-led approach is designed to help aerospace organisations harness AI, digital twins, and adv...
"Women are 80% of the healthcare workforce in the US, up to 70% globally. So I always say if women aren't healthy, the entire world is at risk of not being healthy." Mary Stutts has spent decades dismantling barriers for women in healthcare—first as a senior executive at Stanford Healthcare and multiple biopharma companies, now as CEO of the Healthcare Businesswomen's Association (HBA). But what she's seeing today has her more concerned than ever: for the first time in 20 years, the number of women in C-suite roles is declining. "The challenge isn't just getting women into leadership," Mary explains. "It's helping them stay in leadership and thrive there." The culprit? A perfect storm of broken systems: the "broken rung" that blocks women's first promotion to manager, the "concrete ceiling" at director level, and a generation gap that's creating chaos in the workplace. Mary reveals a startling insight about today's young professionals: "They're digitally native but corporately naive. We give them managerial responsibility for a head count, but we haven't trained them how to manage. They take a punitive approach—'You don't do it the way I do it, so you're doing it wrong.' Then everyone gets frustrated and leaves." The stakes couldn't be higher. With a $1 trillion economic gap between women's and men's health, and young women increasingly choosing social media influencer careers over healthcare professions, the industry faces a crisis that threatens everyone's wellbeing. In this essential episode of Inspiring Women with Laurie McGraw, Mary also shares: Why less than 20% of professionals have a development plan—and how this simple tool can transform your career trajectory The 15-minute mentoring rule that changed everything for busy executives Why there's no such thing as a "perfect mentor" and what you need instead The five critical experiences women aren't getting access to that block their path to leadership How to bridge the five (soon to be six) generations currently in the workforce Why "meritocracy is a three-way street"—and what that means for companies trying to retain talent Mary also reveals the innovative work of her nonprofit, The Center for Excellence in Life (T-CEL), which created virtual internships during COVID for students who never thought they'd attend college—many of whom are graduating now. "Keep focusing on describing the very needed work we are doing," Mary urges. "We still need leadership acceleration. We still need talent development. We still need workforces that are representative of the patients and communities we serve. At the end of the day, people most trust people who look like them. That's not bias—that's human nature." From writing "The Missing Mentor: Women Advising Women on Power, Progress and Priorities" to leading HBA's mission to achieve gender equity in healthcare leadership, Mary Stutts is the powerhouse executive rewriting the rules for women's advancement. Her message is clear: Don't lose focus. The work is more critical than ever. "Your development plan is yours alone," Mary insists. "If you don't know where you're going, how will you know when you've arrived?" Chapters 02:13 - From Engineering to Healthcare Leadership 05:31 - Digital Innovation to Genomic Revolution 09:05 - Transforming Lung Cancer Detection 13:39 - Women Leading in Biotech 16:54 - The Reality of Being CEO 20:05 - Advice for Aspiring Women Leaders Guest & Host Links Connect with Laurie McGraw on LinkedIn Connect with Mary Stutts on LinkedIn Connect with Inspiring Women Browse Episodes | LinkedIn | Instagram | Apple | Spotify
In this focus issue on Heart Failure in Practice, JACC Editor-in-Chief Dr. Harlan Krumholz examines how contemporary research continues to refine and at times challenge our understanding of heart failure management. This week's episode features a first-of-its-kind trial on dual therapy with SGLT2 inhibitors and MRAs, new real-world data on heart failure with improved EF, and sobering insights into what happens when foundational therapies are withdrawn. Also explored: sex-specific risks in genetic cardiomyopathies, the limitations of standard stroke prediction tools, and the case for modernizing ICD eligibility criteria. As always, the episode concludes with a synthesized summary of key takeaways for clinicians.
Welcome to Securing Our Future, a podcast by New North Ventures, where we explore the intersection of commercial and national security sectors. In this episode, Jeremy speaks with Jennifer Ewbank, a former Deputy Director of the CIA for Digital Innovation, about her storied career, the importance of private-public partnerships, and navigating transitions from a high-stakes government role to the private sector. They delve into Jennifer's insights on the importance of purpose, the role of technology, and her personal journey post-retirement. Tune in to learn about the latest trends in national security and innovation and gain invaluable advice on career transitions.00:00 Introduction to Securing Our Future Podcast00:42 Meet Jennifer: A Storied Career in National Security01:29 Transitioning from Government to Private Sector05:10 The Role of Technology in National Security10:14 Navigating Career Transitions and Finding Purpose22:43 Networking and Professional Growth Post-Government30:29 Conclusion and Final Thoughts
"I come from a long line of medical doctors... but I myself was driven by things that move fast in terms of technology." From a family of physicians, Susan Tousi chose a different path—one that would eventually revolutionize how we detect cancer. After decades building multi-hundred million dollar businesses at HP and Kodak, digitizing how the world captures and shares memories, she made a leap that surprised many: trading the consumer tech world for the promise of genomic medicine. "Healthcare was moving fairly slowly in terms of technology adoption," Susan recalls. But when Illumina came calling, she saw her chance to change that. As Chief Product Development Officer and later Chief Commercial Officer, she helped drive the cost of human genome sequencing from over $100,000 down to just $100—making the technology accessible in 155 countries worldwide. Now, as CEO of DELFI Diagnostics, Susan is tackling one of healthcare's deadliest challenges: lung cancer kills more people annually than breast, colorectal, and cervical cancers combined—yet 94% of those who should be screened never get tested. Her solution? A simple blood draw that can detect cancer at stage one, powered by AI and whole genome sequencing, at a cost of just a few hundred dollars. "If you can get blood drawn, you can get our test," Susan explains. "These tests should be in the few hundreds of dollars, easily covered by the healthcare system, available to patients without copay. Everyone's cancer should be caught early. It should be an annual process." In this powerful episode of Inspiring Women with Laurie McGraw, Susan also reveals: What happens when you reduce genome sequencing costs from $100,000 to $100 and why it matters for every patient Why blood-based testing will make cancer detection as routine as annual physicals—no radiation, no invasive procedures The surprising ways AI and machine learning are uncovering cancer signals in blood How to build diverse leadership teams naturally What really changes (and doesn't) when you become a biotech CEO Why the hardest CEO decisions are about people and focus, not technology From engineering at HP to revolutionizing digital photography at Kodak to detecting cancer at its earliest stages, Susan's journey proves that the fastest-moving technology innovations can transform the slowest-moving healthcare challenges—when you're willing to take the leap. "There's no greater mission than advancing the improvement of people's healthy lifespan," Susan reflects. "We need women at the table. These are long-term investments. We need to make sure that the diverse population of patients and clinicians who are going to use our tests are represented in the people who develop the tests. That diversity makes us better." A member of the National Academy of Engineering, Susan Tousi is reshaping how we think about cancer detection—making it accessible, affordable, and available anywhere you can have blood drawn. This is the future of healthcare, and it's happening now. Chapters 00:02:13 - From Engineering to Healthcare Leadership 00:05:31 - Digital Innovation to Genomic Revolution 00:09:05 - Transforming Lung Cancer Detection 00:13:39 - Women Leading in Biotech 00:16:54 - The Reality of Being CEO 00:20:05 - Advice for Aspiring Women Leaders Guest & Host Links Connect with Laurie McGraw on LinkedIn Connect with Susan Tousi on LinkedIn Connect with Inspiring Women Browse Episodes | LinkedIn | Instagram | Apple | Spotify
In this inspiring episode of American Potential, host David From, Regional Vice President at Americans for Prosperity, sits down with entrepreneur and builder Justin Mannina—CEO of Rexcon Enterprises, Vice President of JB Pinnacle Group, and Co‑founder of My Truck Boss. Justin opens up about his journey from working grueling hours on construction sites to walking away from a secure six‑figure job to launch multiple successful companies. He shares the tough early years—when he and his partner didn't pay themselves for five straight years—as well as the milestone moment of building America's largest carbon-capture plant and major infrastructure projects in Texas, Louisiana, and Oklahoma. But this episode isn't just about concrete and highways—it's about people. Justin discusses his passion for hiring high school graduates, giving second chances to formerly incarcerated individuals, and defending hardworking DACA recipients who have become cornerstone team members. He also reveals how his love for problem-solving led him to co-create an app that brings real-time tracking and efficiency to dirt-hauling operations still buried in paperwork. Justin's story is a modern blueprint for how grit, mentorship, and faith in people can create opportunity—not just for individuals, but for entire communities. Whether you're a parent questioning the traditional college path, a business leader seeking to empower your team, or simply someone who believes in the power of second chances, this episode is a must-hear.
For episode 543 of the BlockHash Podcast, host Brandon Zemp is joined by Aleks Artamonovskaja, Head of Art at Trilitech. Aleks Artamonovskaja is a leader in the intersection of art and technology, with extensive experience in Web3 art projects. She is a prominent speaker, writer and educator on the role of decentralized technologies in the creative sector. As the Ambassador and former Director of Partnerships at .ART, Aleks played a crucial role in launching the digital address for the arts in 2016, overseeing strategic partnerships to foster the embrace of technology in the art world, including collaborations with Rhizome and Ars Electronica, and spearheading the Digital Innovation in Art Award. ⏳ Timestamps: 0:00 | Introduction1:03 | Who is Aleks Artamonovskaja?6:18 | What is Trilitech?9:40 | Typical Trilitech clients & partners11:21 | Advantages of Tezos16:06 | Future of Art on Blockchain20:23 | Use-cases for Trilitech27:08 | Trilitech roadmap28:52 | Trilitech website, socials & community
Is there collusion in our field? Do we have elites running wild, making sure that their work gets published whilst the rest of us struggles to find room to publish our own work? And are we handling conflicts of interest that may exist between authors and the editors who are charged with making decisions about their work? These are serious questions. They target the core of our field, they have the potential to undermine – or bolster – the legitimacy of all our scholarship, and they pose serious material consequences for all scholars, their careers and ultimately their lives. We came across a new paper that reports an analysis of the potential conflict of interest issues in academic publishing, and we use this paper to reflect on our experiences as both authors and editors. We try to draw a few conclusions and recommendations about how we can raise awareness and build institutional trust to minimize if not avoid any questionable or outright unethical practices in publishing. Episode reading list Association for Information Systems. AIS Podcast Library, . Mindel, V., & Ciriello, R. (2025). Safeguarding Academic Legitimacy: Editorial Conflicts of Interest as a Principal-Agent Problem in Elite Business Journals. SSRN, . Recker, J., Rosemann, M., Green, P., & Indulska, M. (2011). Do Ontological Deficiencies in Modeling Grammars Matter? MIS Quarterly, 35(1), 57-79. Lee, J., & Berente, N. (2012). Digital Innovation and the Division of Innovative Labor: Digital Controls in the Automotive Industry. Organization Science, 23(5), 1428-1447. Kane, G. C., Young, A., Majchrzak, A., & Ransbotham, S. (2021). Avoiding an Oppressive Future of Machine Learning: A Design Theory for Emancipatory Assistants. MIS Quarterly, 45(1), 371-396. Grisold, T., Berente, N., & Seidel, S. (2025). Guardrails for Human-AI Ecologies: A Design Theory for Managing Norm-Based Coordination. MIS Quarterly, . Boh, W., Melville, N. P., Baptista, J., Chasin, F., Horita, F., Ixmeier, A., Johnson, S. L., Ketter, W., Kranz, J., Miranda, S. M., Nan, N., Pentland, B. T., Recker, J., Sadeghi, S., Sarker, S., Sarker, S., Sutanto, J., Wang, P., & Wilopo, W. (2025). Digital Resilience for the Climate Crisis: Theoretical Perspectives and Ideas for Future Information Systems Research. MIS Quarterly, forthcoming. Merton, R. K. (1968). The Matthew Effect in Science. Science, 159(3810), 56-63. Tiwana, A., & Safadi, H. (2025). Silence Inside Systems: Roots and Generativity Consequences. Information Systems Research, . Li, J., Li, M., Wang, X., & Thatcher, J. B. (2021). Strategic Directions for AI: The Role of CIOs and Boards of Directors. MIS Quarterly, 45(3), 1603-1643. Pienta, D., Vishwamitra, N., Somanchi, S., Berente, N., & Thatcher, J. B. (2025). Do Crowds Validate False Data? Systematic Distortion and Affective Polarization. MIS Quarterly, 49(1), 347-366.
Cyber threats are not static—and HITRUST knows assurance can't be either. That's why HITRUST's Michael Moore is leading efforts to ensure the HITRUST framework evolves in step with the threat environment, business needs, and the technologies teams are using to respond.In this episode, Moore outlines how the HITRUST Cyber Threat Adaptive (CTA) program transforms traditional assessment models into something far more dynamic. Instead of relying on outdated frameworks or conducting audits that only capture a point-in-time view, HITRUST is using real-time threat intelligence, breach data, and frameworks like MITRE ATT&CK and MITRE ATLAS to continuously evaluate and update its assessment requirements.The E1 and I1 assessments—designed for organizations at different points in their security maturity—serve as flexible baselines that shift with current risk. Moore explains that by leveraging CTA, HITRUST can add or update controls in response to rising attack patterns, such as the resurgence of phishing or the emergence of AI-driven exploits. These updates are informed by a broad ecosystem of signals, including insurance claims data and AI-parsed breach reports, offering both frequency and impact context.One of the key advantages Moore highlights is the ability for security teams to benefit from these updates without having to conduct their own exhaustive analysis. As Moore puts it, “You get it by proxy of using our frameworks.” In addition to streamlining how teams manage and demonstrate compliance, the evolving assessments also support conversations with business leaders and boards—giving them visibility into how well the organization is prepared for the threats that matter most right now.HITRUST is also planning to bring more of this intelligence into its assessment platform and reports, including showing how individual assessments align with the top threats at the time of certification. This not only strengthens third-party assurance but also enables more confident internal decision-making—whether that's about improving phishing defenses or updating incident response playbooks.From AI-enabled moderation of threats to proactive regulatory mapping, HITRUST is building the connective tissue between risk intelligence and real-world action.Note: This story contains promotional content. Learn more.Guest: Michael Moore, Senior Manager, Digital Innovation at HITRUST | On LinkedIn: https://www.linkedin.com/in/mhmoore04/Hosts:Sean Martin, Co-Founder at ITSPmagazine and Host of Redefining CyberSecurity Podcast | https://www.seanmartin.com/Marco Ciappelli, Co-Founder at ITSPmagazine and Host of Redefining Society Podcast & Audio Signals Podcast | https://www.marcociappelli.com/______________________Keywords: sean martin, marco ciappelli, michael moore, hitrust, cybersecurity, threat intelligence, risk management, compliance, assurance, ai security, brand story, brand marketing, marketing podcast, brand story podcast______________________ResourcesVisit the HITRUST Website to learn more: https://itspm.ag/itsphitwebLearn more and catch more stories from HITRUST on ITSPmagazine: https://www.itspmagazine.com/directory/hitrustLearn more about ITSPmagazine Brand Story Podcasts: https://www.itspmagazine.com/purchase-programsNewsletter Archive: https://www.linkedin.com/newsletters/tune-into-the-latest-podcasts-7109347022809309184/Business Newsletter Signup: https://www.itspmagazine.com/itspmagazine-business-updates-sign-upAre you interested in telling your story?https://www.itspmagazine.com/telling-your-story
Join us as we sit down with Matt Nicolls, Chief Digital Innovation Officer at Technology Partners, to uncover the unique story behind his creative approach to leadership. Matt shares how his early experiences shaped his passion for visually mapping out solutions, and how this skill has become central to his work in technology. Listeners will hear about the mentors who inspired him, the power of transparency in business, and how bringing “something extra” to the table can make all the difference in driving innovation and building strong teams.Guest Links:Matt's LinkedInTechnology PartnersCredits: Host: Lisa Nichols, Executive Producer: Jenny Heal, Marketing Support: Landon Burke and Joe Szynkowski, Podcast Engineer: Portside Media
Join Elevated GP: www.theelevatedgp.com Follow @dental_digest_podcast Instagram Follow @dr.melissa_seibert on Instagram Dr. Markus B. Blatz is Professor of Restorative Dentistry, Chairman of the Department of Preventive and Restorative Sciences and Assistant Dean for Digital Innovation and Professional Development at the University of Pennsylvania School of Dental Medicine in Philadelphia, Pennsylvania, where he also founded the Penn Dental Medicine CAD/CAM Ceramic Center, an interdisciplinary venture to study emerging technologies and new ceramic materials while providing state-of-the-art esthetic clinical care. Dr. Blatz graduated from Albert-Ludwigs University in Freiburg, Germany, and was awarded additional Doctorate Degrees, a Postgraduate Certificate in Prosthodontics, and a Professorship from the same University. Dr. Blatz is co-founder and past President of the International Academy for Adhesive Dentistry (IAAD) and a founding member of the European Academy of Digital Dentistry (EADD). He is a board-certified Diplomat in the German Society for Prosthodontics and Biomaterials (DGPro) and a member of multiple other professional organizations, including the American Academy of Esthetic Dentistry, the European Academy of Esthetic Dentistry, the International College of Prosthodontists, the American College of Prosthodontists (honorary member), Academy of Osseointegration, and O.K.U. Honor Dental Society. He is the Editor-in-Chief of Compendium of Continuing Education in Dentistry, Associate Editor of the Journal of Esthetic and Restorative Dentistry and of Quintessence International, Section Editor for the International Journal of Prosthodontics, and serves on the editorial boards of numerous other recognized scientific dental journals. He is coauthor of the international bestseller “evolution – contemporary protocols for anterior single-tooth implants”, which has been translated on over 8 languages. Prior to joining Penn Dental Medicine as Chairperson of the Department of Preventive and Restorative Sciences in September 2006, Dr. Blatz was at Louisiana State University (LSU) Health Sciences Center School of Dentistry in New Orleans, where he served as Chairman of the Department of Comprehensive Dentistry and Biomaterials and Assistant Dean for Clinical Research. During his tenure at LSU, Dr. Blatz also directed the Masters of Science in Oral Biology Program and was a senior faculty member in the Department of Prosthodontics. From 1994 to 1998 he was an Assistant Professor and from 1998 to 1999 a senior faculty member in the Department of Prosthodontics at Albert Ludwigs University Freiburg School of Dentistry in Freiburg, Germany. A widely published and internationally respected lecturer, Dr. Blatz's main focus within clinical practice and research is esthetic dentistry with an emphasis on implantology and dental materials, particularly ceramics and adhesion. Dr. Blatz is the recipient of multiple teaching and research awards and has published and lectured extensively on dental esthetics, restorative materials, and implant dentistry. He was recently named one of the “World's Top 100 Doctors in Dentistry”.
A live SXSW panel on how employee complaints illuminate the path to organizational innovation.Wrong question: How can AI revolutionize productivity in my organization?Right question: What do my employees hate most about their jobs?For the Portland Trail Blazers, a winning game plan for AI implementation didn't begin with a tech-first approach — it began with a talk-first one. “The whole concept was to talk about pain points," explains David Long, VP of Digital Innovation, describing the "Lunch and Launch" sessions where employees could openly share frustrations about their daily work. “People really enjoy talking about what they hate about their jobs,” says Christa Stout, Executive Vice President and Chief Strategy & Innovation Officer, and as they did, they illuminated opportunities for optimization. “By getting this insight across the whole company, it is already opening our eyes [to how] we can potentially transform the business more broadly,” Stout says.In this special live episode of Think Fast, Talk Smart, recorded at SXSW, host Matt Abrahams leads a panel with Long, Stout, and Stanford colleague Jeremy Utley, exploring how "catharsis catalyzes change.” For any team wanting to implement new technology or rethink workflows, these experts reveal how creating space for complaints can catalyze meaningful innovation throughout an organization.Episode Reference Links:Jeremy UtleyDavid LongChrista StoutEp.77 Quick Thinks: AI Has Entered The Chat – A "Conversation" with ChatGPTEp.134 How to Chat with Bots: The Secrets to Getting the Information You Need from AI Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (04:42) - The Business Behind Basketball (06:13) - Why AI and Why Now? (07:21) - Collaborating with the Team (08:39) - The Lunch & Launch Method (11:11) - Branding AI Initiatives (12:29) - David Detractor & Kelly Kindness (16:00) - Human Connection through AI (16:45) - Auditing for Brand Consistency (18:53) - AI in National Parks (21:36) - Making AI Personal (22:58) - Using AI to Learn AI (27:27) - Encouraging AI in the Workplace (30:21) - Change Management: Iteration Over Perfection (34:07) - Start with Curiosity and Empower Action (37:50) - Communication Ingredients (39:22) - Conclusion ********This episode is sponsored by LinkedIn. Dare to discover what's next. Explore your job potential at LinkedIn. Become a Faster Smarter Supporter by joining TFTS Premium.