Podcast appearances and mentions of carrie luxem

We're continuing our Convenient Leadership series with a discussion of soft skills–tools you definitely need in your tool belt if you want to be a successful leader. This week's guest literally wrote the book on soft skills. Carrie Luxem is the author of Soft Skills Playbook, and she's joined Producer Kelly this week to talk about how to overcome a world of automation and improve on soft skills. Which skills are the most touted and which are actually the most needed?   Listen to the episode and share your thoughts in the comments at https://www.cultureofconvenience.com/.

You don't know what you don't know. What kept me up at night, no matter how many hours I put in at the restaurant, were people problems. How am I going to keep the good ones? What's a painless way to get rid of the bad eggs? And how do I make sure everyone is rowing in the right direction? I feel like I always lacked the resources when it came to human resources. That's why I was so excited to chat with Carrie Luxem. She specialized on creating leaders and building teams. Today she runs of through the fundamentals of what a successful people program looks like and how we can implement it in a cost effective way. For more on Carrie go to https://carrieluxem.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting: FULL COMP Restaurant Marketing School The Playbook Industry Town Halls

Guests: Andi Buerger, Founder of Voices Against Trafficking, On to discuss human trafficking. Carrie Luxem, CEO of Restaurant HR Group, On to discuss a shortage of restaurant workers. John Howard, Author, On to discuss his book "Baby Boom or Bust." And ... Your thoughts on the latest in the news See omnystudio.com/listener for privacy information.

With excitement allow me to introduce to you today's guest, the founder and CEO of Restaurant HR Group, Inc. Carrie Luxem. You can find Carrie Luxem at her website www.carrieluxem.com or read her book Restaurant Operator's HR Playbook here. Carrie Luxem is the founder and CEO of Restaurant HR Group, Inc. and Carrie Luxem LLC and she is laser-focused on her mission to create more restaurant and leadership success stories. She is the author of Restaurant Operator's HR Playbook and will be publishing her second book (a soft skills playbook) in early 2022. With a restaurant industry focused HR career that has spanned over 20 years, Carrie is frequently sought out for her modern, yet simple and effective advice. She has been named as one of the top 50 women innovators in the restaurant industry and has been featured in Entrepreneur Magazine, Inc Magazine, Restaurant News, Pizza Today and Independent Restaurateur. She has a weekly column with 1851 Franchising, actively posts articles and videos on social media, and has appeared on several radio shows and dozens of restaurant industry and business-focused podcasts. 753: Workshop – Carrie Luxem on HR Systems and Recruiting 321: Carrie Luxem on Your Team Won't Care About You Until You Care About Them Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and get your first 30 days on me!  Connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: “Let's do what's right, not what's easy.” In today's workshop with Carrie Luxem we will discuss: 12 Tips to Properly Terminate Employees Know the rules for your state Provide an employee handbook Take the onboarding to heart Track and document employee performance Coach your team Creating improvement plans Initiate corrective action Gather documentation and input Keep it private Be professional and to the point Share legally required information Learn from each termination Today's sponsor: BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant's website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more. Meez One platform to organize, cost, scale, and share your recipes. With a built in database of thousands of ingredient yields and unit conversions for laser accurate costs.  Train your teams with step by step video and image slideshows that live right alongside the recipe.  Build ops guides and SOPs, create and upload content in seconds.  Never let anyone make the wrong outdated recipe again, all the while keeping your IP safe and secure. Contact info: Find Carrie's book Restaurant Operator's HR Playbook here www.carrieluxem.com www.restauranthrgroup.com Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Carrie Luxem for joining me for another awesome episode. Until next time!   Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Segment 1: Nationally syndicated financial columnist and author Terry Savage joins John to talk about the stock market reacting to the Fed meeting today and what’s behind the housing boom. And as always, Terry answers all of your financial questions. Segment 2: Carrie Luxem, Founder and CEO of Restaurant HR Group, tells John what restaurants can do to […]

Chad Hansen from Hansen Tree joins Marc Cox to explain the new invasive species attacking oak trees in the region.  See omnystudio.com/listener for privacy information.

Todd kicks off the show fielding callers on the topics of the day, with some thoughts on COVID masking and the power this has given the government, and the fact that they clearly are in no hurry to give away that status. Then, in the second half of the hour, Todd is joined by Carrie Luxem, CEO of the Restaurant HR Group to shed light on the state of the industry as they continue into brighter pastures following the government shutdown. Carrie shares her opinions as the industry tries to adapt with the hiring woes, as well as rising food costs.  Tune in weekdays 2-6 PM EST on WTIC Newstalk 1080 ;or on the new Audacy app! See omnystudio.com/listener for privacy information.

Positive energy is transferable and sets the tone for the culture of your team. In this episode Arturo Gomez and Rob Cressy are joined by Carrie Luxem, Founder & CEO at Restaurant HR Group, to talk about the impact positive energy has on leadership. Is positive energy innate or can it be taught? How do you hire for positive energy? How has the remote office environment changed dynamics and what can leaders do to keep the positive energy on their team high? Why has human resources never been more important than right now and how can you see it as a necessity not an expense? Why are hand written notes a game changer? -Leadership DNA is a podcast for those who aspire to become a better leader. From leading yourself to leading others, what is the blueprint for leadership and how can you improve those skills? Each week Arturo Gomez and Rob Cressy share stories, lessons learned, and nuggets of wisdom about what it takes to be a great leader. Your feedback is important to us. We want to hear what you think it takes to be a great leader. If anything we talk about in the episode resonates with you or you took action, let us know about it. You can connect with us on social media:Arturo Gomez - LinkedIn: /arturo-gomez-6159556/Rob Cressy - LinkedIn: /Cressy/ - Instagram: @Rob_CressyCarrie Luxem - LinkedIn: /carrieluxem/ - Website: CarrieLuxem.com

Click this link for 12-months FREE Restaurant Unstoppable Network R.U.N. You can find Carrie Luxem at her website www.carrieluxem.com or read her book Restaurant Operator's HR Playbook here. We are here today to learn about recruiting and onboarding best practices, hiring for cultural fit. Check out my conversation on episode 321 with Carrie Luxem! Join the Restaurant Unstoppable Network to get access to hundreds of experts like Carrie and take part in these workshops. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Leadership is about making an emotional connection with people." In today's workshop with Carrie Luxem we will discuss:  Recruiting - How to find talent Cultural fit - hire people who match your culture Onboarding/orientation process Join the Restaurant Unstoppable Network for a FULL list of resources mentioned and breakdown of the advice given in today's workshop! Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in. PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com. Contact info: www.carrieluxem.com Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don’t forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Carrie Luxem for joining me for another awesome episode. Until next time!   Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

On this episode, Paul speaks with Carrie Luxem, founder and CEO of Restaurant HR Group, Inc. and Carrie Luxem LLC.

On this episode I have the privilege to interview Carrie Luxem. Carrie is just a 'ball of energy'. There so many nuggets of gold in this podcast for restaurant managers, chefs, and owners. My takeaways are that we can get inspiration from some, not so obvious places and what the difference is between being a manager and a leader. Most of all, I love that Carrie has the courage to say, "Hey I'm human and I make mistakes". Considering we did this interview back in January that speaks volumes about her character. This interview inspired me in so many ways please enjoy.  Carrie Luxem Bio | Carrie is laser-focused on her mission to create more restaurant and leadership success stories. She is the author of Restaurant Operator's HR Playbook and, with a career that has spanned over 20 years, Carrie is frequently sought out for her modern, yet simple and effective advice. She has been named as one of the top 50 women innovators in the restaurant industry and has been featured in Entrepreneur Magazine, Inc Magazine, Restaurant News, Pizza Today and Independent Restaurateur. She has a weekly column with 1851 Franchising, actively posts articles and videos on social media, and has appeared on several radio shows and dozens of restaurant industry and business-focused podcasts. Find Carrie Luxem on Linkedin and on her website here. Here book can be found at this link on Amazon here. For free copy of my book 'Upset to Happy in One Conversation' click here --- Support this podcast: https://anchor.fm/restaurantgeneralmanager/support

Bill spoke to Sean Kennedy, Executive Vice President of the National Restaurant Association to discuss how the industry is responding and how your listeners can help their favorite restaurant. #restaurantstrong #restaurantrelief Also, Bill spoke to Carrie Luxem, founder and CEO of Restaurant HR Group, Inc. and Carrie Luxem LLC and she is laser-focused on her mission to create more restaurant and leadership success stories.

QSR Nation invited Carrie Luxem back to the show to discuss the new plans and actions taken for Small Businesses during the Covid-19 pandemic. Give it a listen, we promise you will have some awesome takeaways! For more information, visit Carrie's LinkedIn page or message us on qsrnation@pfsbrands.com for more information. Stay healthy!

Find out more about Carrie Luxem here. Key takeaways Furlough or lay off? Do what you can to keep your employees with you Treat employees like family Make sure to check in with your team Even if you don't know what to do, you must communicate that to them There is no such thing as a small concern, every concern matters to the person asking the question Get away from the chaos if you can Metal health is key Designate one person as a point of contact for your team Resources mentioned in this Chronicle: Carrie's Website RestaurantHRGroup.com Families First Coronavirus Response Act https://docs.google.com/document/d/1LmnNaqAUTLBfhJRvfHQ3S1vvPwuUSbGBYZNbJhwpASk/edit?usp=sharing Tell Congress to Support Restaurants https://actnow.io/33vA1gB?fbclid=IwAR0CnjULAWQPiUgr-o8tBEX2iamyl-490xm7Kvc8m2g7CjGPRxkGcMf2FjU Danny Meyers Interview with CNBC’s Squawk on the Street https://www.cnbc.com/video/2020/03/20/shake-shack-founder-danny-meyer-on-how-coronavirus-pandemic-is-decimating-restaurant-industry.html This session brought to you by Seasoned.co/unstoppable - You don't always need an employee- You don't always need a job- You always need community. Seasond got it all

As 2019 wraps up, the QSR Nation team welcomes back CEO of the Restuarant HR Group, Carrie Luxem, to discuss the hiring trends going into 2020 and how you can create a great staff to take your business to the next level! Find out more about Carrie at: https://carrieluxem.com/

We've look at Restaurant Culture in the past with Carrie Luxem.   This episode looks at how we can be better leaders in our companies with some great tips for you to be a better leader. For more information on this podcast, check out our show notes. If you liked this episode, please leave a review in iTunes.  It really helps us to get the word out and share it on our Facebook page. For Free Tools  to build your Restaurant business, check out our free tools page.  We've helped restaurants around the world build the Restaurant that they always wanted with our tools.  Our free booking tool has taken over $25,000,000 in seats booked.

What are you holding on to that you regret? What impact is regret having on your life? Our guest, Carrie Luxem, https://carrieluxem.com/ Founder and CEO of Restaurant HR Group in Chicago and a passionate motivational speaker on subjects like adversity, success, happiness, leadership, and culture, says we should learn a new way to look at regret. She tells us some simple strategies to turn regret into opportunity and a mistake into an education.

If you interested in cutting Restaurant costs, check out our Free Tools.  We talk about just how much people are saving with these ways of cutting Restaurant costs.   We look at the myths about the kind of food that you have in the restaurant, and how great food just doesn't speak for itself. It's the economy stupid - no, often it isn't.  There might be fundamental issues with your Restaurant that you need to fix. Everyone will love my Restaurant - no they won't.  And try to appeal to everyone is a great way to have an average Restaurant. You can't create a great culture in a Restaurant.  Wrong, there are lots of ways that you can do it.  Check out Nick Sarillo and Carrie Luxem, they are experts in building great Restaurant cultures.  9 (yes number 9 in our list of the Top 7 Restaurant Myths :) ).  You can't make money in Restaurants.  Yes you can, you need a plan, a great team, some great products and you need to execute on it. For more information on this podcast, check out our show notes. If you liked this episode, please leave a review in iTunes.  It really helps us to get the word out and share it on our Facebook page. For Free Tools  to build your Restaurant business, check out our free tools page.  We've helped restaurants around the world build the Restaurant that they always wanted with our tools.  Our free booking tool has taken over $25,000,000 in seats booked.

We discuss the Just Eat half year results.  Our advice is always to try and negotiate on the rates that they charge.  There can be a big variation between the commissions that they charge different restaurants - so negotiate and see how much you can save.  (Or you can get Free Restaurant OnLine Ordering with FROLO) :)   This episode covers People and Processes so that you can take a holiday. People.   We've talked to some experts on Restaurant hiring and culture, like Nick Sarillo from Nick's Pizza and Pub in Chicago and Carrie Luxem, from Restaurant HR Group, about how to hire right for your company and how to retain great people.  Getting the hiring right is a big part of building a strong team and a strong team is a team that can function when you are away on your holiday. Process The last P in the 3Ps of taking a holiday is process.  How do you do everything in your Restaurant?  Clear communication about what the job entails and how it needs to be done. We look at a couple of examples around how process can make a big difference in your business and how it can build trust into your business.  Too many businesses don't do inventory and they are afraid to leave the business because they are worried that too much stock will walk out the door if they aren't there. Too many restaurants are only open when the owner is physical in the Restaurant.  If you had great processes, you can then open longer, which can dramatically increase profitability.  Have a listen to this because it can make a big difference. Some tech we use are Slack and Zoom.  This helps our teams communicate.  Confluence is a great tool to keep all of your procedures.  This is great for recipes and for all of your opening and closing routine procedures.  IP cameras are a great way to provide a powerful tool to help with trust.  It is good to be able to review the video for instances when a customer claims a hair is in their soup, or someone working the till, or the staff member that doesn't do any work.   Helping Restaurant owners take a holiday is a big thing for us, so if you've used any of our tips or tools to take a holiday, please send us a photo! For more information on this podcast, check out our show notes. If you liked this episode, please leave a review in iTunes.  It really helps us to get the word out and share it on our Facebook page. For Free Tools  to build your Restaurant business, check out our free tools page.  We've helped restaurants around the world build the Restaurant that they always wanted with our tools.  Our free booking tool has taken over $25,000,000 in seats booked.

In the final installment of this 4 part series, Carrie Luxem and the QSR Nation crew discuss back to school and end of summer staffing.

In part 3 of our 4 part series, the QSR Nation and Carrie Luxem discuss how under performers and a negative work environment could be why your employees don't care! Find out how to reverse this trend and engage your employees!

In Part 2 of this 4 part series, Carrie Luxem and the QSR Nation crew continue their discussion on how to get your employees to care. From culture to infrastructure to mindset, these are can't miss tips! Be sure to list to Part I as well (#079).

Listen in as HR guru Carrie Luxem (https://CarrieLuxem.com) joins the QSR Nation crew to discuss ways to get your employees to care. This first of our four part series with Carrie is a great introduction into getting your employees to engage!

Carrie is owner of Restaurant HR and company that specifically deals with Restaurant HR issues.  She also runs CarrieLuxem.com which helps Restaurants with the broader HR issues, like leadership and culture. We discuss the definition of Leadership and how it is so important in Restaurants.   What are some of the steps that people can take to be a better Restaurant Leader? We also look at the relationship between culture and leadership. Can anyone be a leader? We talk about some books that you can read: Rework - By Jason Fried Start with why - Simon Synek What are the first steps to take when you are trying to turn a restaurant around as a leader? You need to hold people accountable to what they need to do. At what size Restaurant is it important to create a vision? Carrie has created   resources to assist Restaurant owners to create and execute on your Restaurant's Vision, Mission and Purpose. We talk about Linkedin and how Carrie uses it to grow her profile. Have a look at Carrie's excellent book - Restaurant Operators HR Playbook For more information on this podcast, check out our show notes. If you liked this episode, please leave a review in iTunes.  It really helps us to get the word out and share it on our Facebook page. For Free Tools  to build your Restaurant business, check out our free tools page.  We've helped restaurants around the world build the Restaurant that they always wanted with our tools.  Our free booking tool has taken over $25,000,000 in seats booked.

Episode #110 - There are many ways to manage a team. There are leaders, there are managers and everything in between. Successful operators know instinctively that our people are the cornerstone of our business and determine the ultimate customer experience. This in turn determines our success or potential failure. It all begins with how we hire, nurture and develop our team. Once this is in place, necessary policy and procedures keeps things on track and a culture begins to build. Important stuff and one of the most important of the 1,000 details to running restaurants. Listen to today’s episode as a restaurant veteran turned HR professional shares her wisdom and nuggets from decades in the heart of our business. I’m sure the take-away will give you all food for thought, new ideas and best practices. Reach out to Carrie Luxem at carrieluxem.com, https://www.linkedin.com/in/carrieluxem/ or http://restauranthrgroup.com/ Now go out there and Rock Your Restaurant. Roger This episode is sponsored by Kabbage. Looking for a small business loan to get the working capital you need? Why is Kabbage is the fastest and simplest way to get funding for your business? Learn More: https://www.kabbage.com/restaurantrockstars

Carrie Luxem is back with the QSR Nation crew to discuss how soft skills and leadership skills can greatly affect the culture of your store. Listen in to this insightful, fun podcast!

Join us as we discuss restaurant HR and leadership with the one and only Carrie Luxem (www.CarrieLuxem.com) as we discuss what it takes to find and hire top talent, how to keep them and how to truly be a leader in the industry. Plus, be sure to check out her book Restaurant Operator’s HR Playbook!

In this episode we talk to Carrie Luxem, CEO at Restaurant HR Group. LinkedIn: https://www.linkedin.com/in/carrieluxem/

Human Resources Guru Carrie Luxem prevents sexual harassment within restaurants using training and company cultureSexual Harassment allegations about Chefs John Besh and Todd English have the industry concernedOn this episode of The Barron Report, we talk to Human Resources Guru, Carrie Luxem about how your company can better manage your team in the wake of the recent sexual harassment claims. Numerous industries have been shaken by sexual harassment allegations and the restaurant industry is no different. With top chefs like Todd English and John Besh being exposed for inappropriate behavior, the business community is concerned. Foodable, to better serve our community, has worked to deliver the best information to you about how to manage these types of claims in your business and, better yet, how to stop them from happening in the first place.Show Notes1:11 - Carrie Luxem, Restaurant HR Group & CarrieLuxem.com3:53 - Uncovering a Long-Standing Problem5:01 - Culture of the Hospitality Industry6:43 - What Is and Isn't Appropriate?9:55 - Are Revealing Uniforms Part of the Problem?12:16 - Confronting Customers for Harassment in Your Establishment14:01 - Do Not Tolerate That Behavior, Even From Power Positions18:38 - How to Stop Sexual Harassment Before It Happens22:47 - Having a Plan in Place24:56 - Hiring the Right Team28:40 - Foodable Analyzing Online Sexual Harassment Claims

In this episode, we discuss the importance of human resources, the core of HR being genuinely caring, why there isn't a problem with finding good people but instead it is a problem with good people finding good employment, going beyond transactional relationships to transformative relationships, and living a life that is true and transparent.  As a human resource professional with more than 15 years' experience, Carrie has dedicated her entire career to helping restaurant owners and operators navigate the complexities of HR policy. For more than a decade, Carrie served as the Director of Human Resources for Potbelly Sandwich Works where she was a key player in the ten-year expansion of Potbelly, which included growing the chain from three restaurants in one market to more than 200 restaurants in ten markets. With her success at Potbelly Sandwich Works, she founded Restaurant HR Group in 2010.