Podcasts about sops

I was recently featured in Alex Hormozi's $100M Money Models as a case study—and in this video, I'm breaking down the exact playbooks we used to scale Well-Oiled from a $5M company to a $15M company (and beyond). Here's the thing: playbooks aren't just for massive corporations. If you're a small business owner and you don't have them in place, you're leaving money on the table and creating chaos for yourself and your team. I'll walk you through: The difference between SOPs, systems, and playbooks (and why most people confuse them) How we shifted from “this is how I do it” to “this is how we do it” as a company The 3 sales playbooks that skyrocketed our close rate from 27% to nearly 50% Why playbooks aren't just documents—they're the key to buying back your time, reducing turnover, and scaling without bottlenecks I've been running businesses for 20+ years, and I can tell you: without playbooks, you will hit a ceiling fast. With them, you get consistency, freedom, and growth.

236: In this episode, we sat down with Callan Faulkner to talk about how she transitioned from land investor to AI architect—building a $4M business in under 18 months.(Show Notes: REtipster.com/236)Callan walks us through real examples of how land investors can use AI tools like ChatGPT, Claude, Perplexity, Zapier, and even AI agents to streamline SOPs, write legal docs, score sales calls, and train "digital employees" that save hundreds of hours.We also discuss the upcoming Automate to Accelerate training and how REtipster listeners can connect with me directly if they join through our link.

In this episode of Owned and Operated, John Wilson is joined by Jack Carr from Jackquisitions to break down the four steps every business owner must take to truly become a CEO. From leaving the tools behind to managing senior leaders, John and Jack share the exact progression operators go through—and the pitfalls at each stage.They dive into the messy middle stages (what Jack calls “owner's hell”), where infrastructure costs skyrocket and leaders struggle to let go. John opens up about his own journey scaling a $30M home service company and when he finally felt like a real CEO. Together, they unpack:Why “founder” and “CEO” aren't the same thingThe hardest stage to escape and how to move past itWhy adding managers can both unlock growth and squeeze cash flowWhat it takes to lead through layers of leadership without losing speedThe looming leap from single-location to multi-location leadershipThis is a must-listen for any contractor or entrepreneur who wants to move beyond being “just the owner” and step fully into the CEO role.

Imagine this: You're out to dinner with your staff. One of them has celiac disease. The server doesn't know what gluten is. The kitchen isn't sure either. That moment? It sparked real change in Illinois. In this episode of Eating at a Meeting LIVE, I'm talking with State Senator Sally Turner, the powerhouse behind Senate Bill 1288—a bill that could soon make Illinois one of the safest places to dine out if you live with celiac disease. It's a big deal. This new law (awaiting the governor's signature) would require ALL food handlers in the state to be trained on celiac disease, gluten-free protocols, and preventing cross-contact. Senator Turner shares how a personal connection turned into statewide action—and why this matters not just for restaurants, but for anyone planning events, catering menus, or feeding guests. Because safety shouldn't depend on luck. It should be built into the system. We'll cover: ✅ Why the bill passed unanimously ✅ What it means for hotels, venues & caterers ✅ How this legislation could shape SOPs and training far beyond Illinois ✅ Why awareness isn't enough without action Whether you're gluten-free, planning meals, or pushing for safer dining—this conversation is one you'll want to be part of.

Why this is the future of salon success without burnoutJennifer Jade AlvarezSalon Owner | Speaker | Tech Advocate | Host of the Beauty Business Game Changer PodcastInstagram: @jenniferjadealvarezCo-Host: Gabby Bach @gabbymarieeditsHow Jen fully stepped away from behind the chair… and scaled instead of burned outWhy most salon owners are leaking money (and how to fix it)The mindset shift that helped her finally trust her team and stop doing everything herselfHow to implement AI, automations, and virtual assistants—even if you're not “techy”Why Zenoti became her 10th (and final) salon softwareHow she runs two companies (salon + bridal) with different business modelsThe real reason delegating doesn't work (unless you fix this one thing)Transitioning out of burnout and into ownershipCreating systems your team will actually useBuilding AI-driven guest experience and receptionist workflowsSmart onboarding and SOPs with ChatGPT and Prompt CowboyLetting go of perfection and embracing the 80% ruleHow AI saved her time and improved her mental healthTake Jen's Free Quiz:

What do new laws mean for your pet care business? Across the U.S., states are passing legislation that raises the standards for how pets are cared for—and the consequences for falling short. From licensing and inspections to criminal negligence and felony charges, the bar is getting higher for sitters, walkers, and boarders alike. These changes can feel overwhelming, but they don't have to catch you off guard. In this episode, we talk through the most recent laws, what they mean for you, and how you can prepare your business to thrive in this new legal landscape. Main topics: Criminal negligence: what it means “Facility” definitions Licensing, ratios, inspections, reporting Documentation as legal protection Advocacy, pricing, and compliance Main takeaway: “If you hear nothing else in this episode, hear this: legislation is coming.” New animal-welfare laws are raising the bar for every pet care business—solo or staffed, mobile or at-home. That's not a reason to panic; it's a chance to lead. Start now: tighten your SOPs, train your team, and document every visit like it matters—because it does. Check your insurance, learn your city/county/state rules, and price for the real cost of compliance. Most importantly, speak up with your story so lawmakers write regulations with professionals in the room. Links: Pet First Aid 4U - Master certified instructor Arden Moore teams up with Pet Safety Dog Kona and Pet Safety Cat Casey to teach this vet-approved, practical course. Use code ‘PREPARE' for 5% OFF. Expires 10/1/2025 Check out our Starter Packs See all of our discounts! Check out ProTrainings Code: CPR-petsitterconfessional for 10% off

Are you actually using the real words your clients are typing into Google when they're searching for a photographer like you? In today's episode, I'm showing you a simple tweak you can make to your contact form that helps you discover the exact keywords your clients are already using to find you.This small backend shift in your CRM (like Dubsado or HoneyBook) can completely transform how you approach blogging, YouTube, and podcasting—because you'll finally have client-driven keywords to use in your content marketing. And the best part? It's 100% organic marketing. No ads required.Whether you're a family photographer or a creative small business owner, you'll walk away from this episode with a practical strategy for:Capturing the exact search terms your clients use when they find you onlineOrganizing those keywords in a project management tool (like Trello)Repurposing client-driven keywords into long-form content for SEOBuilding a sustainable marketing system that doesn't rely on paid adsUsing your contact form as a hidden goldmine for SEO researchRead the entire blog post or watch the whole YouTube video HEREResources & Links Mentioned In This Episode▸ The Essential Launch Email Checklist (FREE) → https://systemsandworkflowmagic.com/emails-needed-for-a-launch▸ Dubsado (get 30% OFF with this link!) → https://systemsandworkflowmagic.com/dubsado-coupon-code▸ Shoutout to Kara Duncan of The Kara Report → https://thekarareport.com/Connect with Dolly DeLong Education

Ever go to do something – a task for your business, yard work, cooking – and suddenly realize you're not sure where to start? It's not that you don't know what to do…you just need a little help organizing your thoughts. It would be a lot easier if everything is written down, step-by-step. That's where SOPs come in. Most solopreneurs think SOPs are only for big companies with teams of 50+. But the truth? Even if you're a business of one, SOPs (standard operating procedures) can save you time, reduce errors, and keep your business running smoothly—especially on the days when your energy or focus isn't there.In this conversation with Layla Pomper of ProcessDriven, we dig into how SOPs can simplify your work, help you automate and delegate, and even free up more headspace for the creative stuff you actually enjoy.Trying to figure out which SOPs you should create first? Take the Business Overwhelm Diagnostic.Top TakeawaysSOPs are like recipes—great for capturing details you'll forget in the moment and for keeping quality consistent.Writing down the process first makes automation or delegation way easier—and prevents wasted time tinkering.SOPs aren't about bureaucracy; they're about removing decision fatigue and protecting your creative energy.Show NotesLayla PomperClickUpAsanaMondayNotionTodoistZapierMakeMissiveGatherGoogle CalendarRiversideRSS.comTellaEcamm LiveWhat do you think? Send your feedback to streamlinedfeedback.com ★ Support this podcast ★

Most clinics don't fail because they're bad at treatment—they stall because their tools don't talk. EMR here. Scheduler there. Email somewhere else. A texting app. A CRM you meant to set up “one day.” In the gaps between them? Patients and leads fall through. This week's episode gives you a simple, durable way to fix it—without another fancy platform, without months of setup, and without you doing more. What You're Getting Today The hidden trap: Platform sprawl → missed follow-ups → lost revenue The fix: A single Google Sheet + one “quarterback” to run it How to scale it: SOPs your whole team can follow Your next step: Grab the free Sheet + video walkthrough that can completely transform your follow-up process—and the impact you have with your practice. The Lead Management and Patient Follow-up Tracking Sheet and Training is the same tool I use in my own clinic. It makes it easy to track follow-ups, set timely reminders, and stay top-of-mind with the people most likely to say yes down the road—so no one, and no revenue, slip through the cracks. Grab your copy here. USEFUL INFORMATION: Check out our course: How to answer, “Do you take my insurance?”  

(00:00-00:30) Joe Potenza scaled his wholesaling business to $400-500K/month, with the goal of reaching $1 million/month in the next ~24 months. He attributes success largely to mastering ads (Google, Facebook) and staying adaptive as systems change.(02:13-02:43) His operations are well scaled: the wholesaling business runs mostly without his constant involvement. Profits go into buying rental real estate—he owns ~70 rental units ranging from single-family homes to smaller apartment buildings.(04:21-06:26) Team structure: ~20-22 staff. In the past year they've not grown much in headcount, but they made operational adjustments. They're converting many 1099 contractors to W-2 employees to add stability and professionalism.(05:27-06:57) Business model & Lead flow:  • Marketing/ad spend heavily focused on PPC: Joe expects to spend ~$1M/year on Google Ads.  • Structure: a lead gen system → acquisition sales teams to get contracts → disposition sales teams to sell/assign contracts → transaction coordinators to close deals.(09:57-10:30) Geographic & deal types: They operate in ~32 states, but ~80-90% of revenue comes from about 10-12 states. They do “assignment” deals, traditional cash equity deals, and novations; creative deals have been mostly dropped.(12:11-14:28) SOPs, underwriting & disposition system: They use standard operating procedures (SOPs) for each type of market (metro, suburb, rural). They track cancellations carefully, analyze why deals fall apart, and adapt both underwriting (pricing & comps) and disposition strategy based on market type and local factors.(18:06-20:46) Documentation & training: Emphasis on documenting everything (playbooks, video walkthroughs using Loom, etc.). Training combines reading SOPs + live walkthroughs + hands-on coaching to ensure people follow the SOPs properly, not just theoretically.(21:13-23:37) Remote vs office & culture: He started remote, but now believes having an office is better for culture, leadership development, and maintaining high standards for sales teams. Remote works in some roles, but harder to build leadership virtually.(29:28-35:14) His backstory & hustle: Joe nearly declared bankruptcy on a rehabbing project; to recover he committed to wholesale real estate full-throttle. During that period, he worked ~80-100 hrs/week, doing tons of calls, texts etc., to make enough deals to pay off debt. He made ~$400K profit in his first 12 months of wholesaling, but sacrificed personal life heavily.(52:29-52:59) Margins & long-term vision: Their wholesaling business has margins of ~40-50%. Joe is focused not just on revenue but building a real estate portfolio, growing sustainably, and maintaining integrity (transparent with sellers, ethical contracts) so the business lasts and has strong reputation.

Chef Teach (Derrick Turton) pulls up to Unglossy with Bun B, Tom Frank, and Jeffrey Sledge to chart a wild route from Luke Records and Pitbull's early grind to Miami's cult-favorite House of Mac. We get into the origin of that legendary mac & cheese, the food-truck-to-brick-and-mortar leap, COVID pivots, DoorDash math, SOPs that save businesses, and why your playlist is part of the plate. Bun shares how a nudge turned into a movement—and how mentorship boomerangs. Plus: Trillburgers x KD “Easy Money” drop, MySpace with Lil Jon and E-40, and the hard truth about scaling without losing your soul—or your margins.

What if Ai could instantly boost your top-line revenue, radically multiply your productivity, and help you land dream opportunities – like speaking at the United Nations?In this special episode, I'm sharing my full training from the "Success Summit" hosted by Michael Rozbruch. In just 75 minutes, you'll discover exactly how to get your time back, overcome overwhelm, and use Ai to find new customers, convert leads faster, and replace hours (even weeks) of work with simple Ai tools.You'll see how I prepared a UN-approved speech and bio in just four hours using Ai…How I landed a gig at NASA…And how you can replicate these results in your own business – no tech experience needed.This episode gives you a powerful blueprint for leveraging Ai to accelerate growth, streamline operations, and leave competitors behind.KEY INSIGHTS & TAKEAWAYS:The Four Quadrants of AiLearn how Ai upgrades your personal capabilities, your team, your brand, and most importantly – your revenue.Replace and Enhance Your Team with AiDiscover how I hired the perfect "unicorn" replacement in less than two weeks by leveraging Ai to create job descriptions, screen candidates, and onboard faster.Instant Institutional Knowledge (Never Lose Information Again)See how to effortlessly capture SOPs, meeting notes, and institutional wisdom with simple tools like Otter and NotebookLM, dramatically cutting onboarding time.The Multiple Genius StrategyLeverage multiple Ai tools simultaneously to instantly become an expert on any topic, get deep prospect insights, and fact-check in real time – without the effort.Rapid Revenue and High-Value OpportunitiesSee the Ai-driven sales strategy we use to close six-figure deals in single conversations and how Ai landed me prestigious speaking engagements at the UN and NASA.Monkey Pick Good Banana (No Expertise Needed)Understand how to use Ai even if you have zero tech skills – by simply selecting the best outputs from multiple Ai "geniuses."TIME STAMPS:[00:00:00] Introduction & The Big PromiseMy keynote from Michael Rozbruch's Tax Resolution Success Summit.[00:02:51] Get Customers & Replace Your Team with AiHow Ai solves your biggest fears: overwhelm, losing knowledge, and getting customers.[00:03:25] Ai at the United Nations (in 4 hours!)The story of how Ai helped me quickly prepare a speech and bio that landed me a speaking gig at the UN.[00:07:07] Creating Synthetic Videos with InVideoWatch how I used Ai to produce professional video content without a production team.[00:09:39] The Four Quadrants of Ai ExplainedWhy Ai frameworks create freedom and how to implement them immediately.[00:18:04] Ai Superpowers & Instant ProductivityMy #1 Ai tip for multiplying your daily productivity (using your smartphone!).[00:24:13] The MAC Method & Never Losing KnowledgeHow to mentor yourself, automate tasks, and critique using Ai.[00:31:00] Hiring Unicorns with AiThe exact strategy I used to find the perfect Chief of Staff replacement in less than two weeks.[00:34:08] Fixing Email OverloadHow Fixer AI saves me two hours daily by automating email responses.[00:39:07] The Multiple Genius StrategyHow having multiple Ai experts working simultaneously transforms your business.[00:44:48] Instantly Discover High-Value Tools & OpportunitiesAi-powered prospect research and revenue opportunities.[00:56:06] NotebookLM: Capture & Leverage Institutional KnowledgeNever lose vital information or SOPs again with simple Ai-driven tools.[01:02:16] Using Ai to Find Ideal CustomersQuickly build hyper-targeted lists and gain deep insights to close bigger deals.If you're serious about multiplying your revenue, simplifying your operations, and growing faster – this episode is your ultimate Ai roadmap.PS – Here's how I can help: Join me for 2 days at Genius Network Headquarters, this Oct. 28-29, for the Ai Accelerator Live Event – register here: www.AiAccelerator.com/Live Want to discover your next big opportunity? Meet me for a Cup of Coffee at my Digital Cafe (this is where we can meet): www.MikeKoenigs.com/1kCoffeeCAReady to reinvent yourself, your business, and your brand, and experiencing a massive personal and professional breakthrough? Watch this.

In this episode of Owned and Operated, John Wilson is joined once again by Ethan Wright from Service Scalers to answer a big question: what would you do with a million-dollar marketing budget?Together, they unpack how $1M breaks down between demand capture (LSAs, PPC, SEO, lead partners) and demand generation (TV, radio, social, branding) — and why the first priority is always the lead. John and Ethan talk about beating proven channels until they're maxed, why operators get in trouble by spreading budgets too thin, and how the fastest-growing companies scale one or two channels to $100k+ a month.You'll also hear their frameworks for deciding budget allocation, the hidden crossover between capture and brand, and the real numbers John looks at daily to keep the board full. Whether you're running $2M or $20M, this conversation shows how the principles of lead generation never change — only the scale does.

Reach Out Via Text!In this heartfelt solo episode, Jeremiah Jennings opens up about one of the toughest realities of business—when great employees decide to leave. Drawing from recent experience at Growing Green Landscapes, Jeremiah shares the emotional rollercoaster of watching a trusted team member move on, and the leadership lessons it forced him to learn. From handling emotions the right way, to exiting employees with gratitude, to protecting team culture, he explains how the way you respond in these moments sets the tone for everyone still on board. Jeremiah also breaks down why strong systems and SOPs are critical when turnover happens and how losing someone good can actually create space for the next leader to step up. This is a raw, practical, and encouraging message for any business owner navigating the challenge of people leaving.Dallas Finance Intensive-https://bit.ly/3VdddaD Support the show 10% off LMN Software- https://lmncompany.partnerlinks.io/growinggreenpodcast Signup for our Newsletter- https://mailchi.mp/942ae158aff5/newsletter-signup Book A Consult Call-https://stan.store/GrowingGreenPodcast Lawntrepreneur Academy-https://www.lawntrepreneuracademy.com/ The Landscaping Bookkeeper-https://thelandscapingbookkeeper.com/ Instagram- https://www.instagram.com/growinggreenlandscapes/ Email-ggreenlandscapes@gmail.com Growing Green Website- https://www.growinggreenlandscapes.com/

From room-by-room rentals and creative financing to systems, VAs, and SOPs, Ryan Chaw breaks down how he built a 90-tenant portfolio by mastering the art of student housing. Discover how he went from zero to 14 properties and quit his W2 job by 31. Tune in to learn how he scaled to financial freedom, one bedroom at a time.   Key Takeaways To Listen For PRIME method: A strategy to screen student tenants How to streamline student housing management Why tenants, not landlords, cover utilities in Ryan's model Rent collection systems you should be using The student housing system with a one-on-one model   Resources/Links Mentioned In This Episode The Road Less Stupid by Keith J. Cunningham | Kindle and Hardcover Wise Buildium Rent Manager DocuSign QuickBooks RingCentral Zelle Venmo Reddit Google Docs State Farm Allstate Build a $10,755/month rental portfolio in under 3 hours a week! Learn the mistakes to avoid, how to create time freedom, and the secret to doubling rental income. Get the free guide at https://www.newbierealestateinvesting.com/guide.   About Ryan ChawRyan Chaw is a full-time real estate investor and the founder of Newbie Real Estate Investing, where he teaches others how to build cash-flowing rental portfolios using his proven room-by-room rental strategy. Starting in 2016 with a single property, Ryan grew his portfolio to over 30 tenants and a six-figure annual cash flow, all while working full-time as a pharmacist. He specializes in helping beginners invest in student housing near colleges using systems, SOPs, and virtual assistants to scale efficiently. Ryan is a frequent podcast guest and speaker, sharing insights on tenant screening, HELOC, and DSCR loan strategies, and how to succeed in real estate without quitting your job.   Connect with Ryan Website: Newbie Real Estate Investing LinkedIn: Ryan Chaw Instagram: @ryanchaw1 YouTube: Ryan Chaw   Connect With UsIf you're looking to invest your hard-earned money into cash-flowing, value-add assets, reach out to us at https://bobocapitalventures.com/.   Follow Keith's social media pages LinkedIn: Keith Borie Investor Club: Secret Passive Cashflow Investors Club Facebook: Keith Borie X: @BoboLlc80554

Pet Business Freedom: Busting the 24/7 Myth What if the biggest thing holding you back from pet business freedom… is you? If you think your pet sitting or dog walking biz would crumble without you for a day, that's not freedom. That's a trap. If you're still walking the dogs, answering every DM, handling every complaint—you're not running a business. You're running yourself into the ground. In this episode, I'm calling out the hustle-all-day, never-take-a-break myth that's keeping you stuck. Because freedom doesn't come from working more—it comes from building smarter. I'm handing you the mindset shifts and exact steps I give my coaching clients so they can finally stop surviving and start leading. In This Episode, You'll Discover… How to audit your daily tasks and identify what can be automated or delegated Why SOPs are your secret weapon—and how AI makes them easier than ever The mindset shift from technician to CEO How to hire based on vibe, not just skills Ways to start delegating without giving up control Timestamps: 00:00 – Busting the 24/7 Hustle Myth: “If I'm not there, it falls apart.” 02:00 – Golden Cage Syndrome: When you own the business, but it owns you 04:50 – Systematize for Sanity: Automations, SOPs, and delegation 07:30 – How to Train Like You Want to Be Replaced 10:05 – What Freedom Really Means in a Scalable Pet Business Notable Quotes “You didn't build your business to survive—you built it so you could live.” “Every time you answer the same question twice, that's a system begging to be born.” “Delegation is not giving up—it's leveling up.” Resources & Links Connect on IG: @bellavasta Free Consultation: jumpconsulting.net/20 Email: bella@jumpconsulting.net Marketing With Bella: Email Bella for details! Interested in cloning yourself for Reels & photos?Check out my new training: ? jumpconsulting.net/clone Watch all our Podcasts on YouTube Previous podcast episode:   Transcript Good morning, and welcome to another episode of Bella in Your Business. I must apologize—I'm feeling a little under the weather, and you're probably going to be able to hear that in my voice today. But the show must go on, as they say. This episode, as you've probably already seen from the title, is going to be about your mindset. I've been having a lot of conversations with clients about mindset and perception, and just kind of switching things around and busting the 24/7 myth—which means you have to be on all the time. Let me remind you that one of the biggest reasons many of us got into entrepreneurship was so that we could control our time and money. You started this business for freedom, right? You wanted to make your own schedule. Maybe even sneak in an afternoon nap. I mean, you're the boss now. You should be able to do what you want, when you want. Right? But if we're really honest—is that what you've got now? This is going to either appeal to your younger entrepreneurial self, or it's going to hit you right where you are today. And if this is your younger self, I encourage you to spread some love, light, and joy by finding wherever this was posted and leaving a comment about how you got through it. Because this is a community. Together, we rise. Sometimes it kind of feels like we're in a golden cage. You're the one doing the overnight sits or you're the one answering calls after 9 PM. You're the one rescheduling your life around last-minute client requests. Sound familiar? There's this toxic belief I hear from pet business owners all the time: “If I'm not there, it falls apart.” That's not freedom—it's survival. And you didn't build your business to survive. You built it so you could live. So today we're busting the myth. We're breaking the lie that your business only works if you work yourself to the bone. We're going to talk about systems, delegation, and building something that actually gives you your life back.

In this episode of RestoreAI, we're joined by David Grove from BYLT Restoration to explore Notebook LLM — a powerful, source-driven AI that creates reports, videos, podcasts, timelines, study guides, and more from your uploaded content (not random internet searches).Key Takeaways:How Notebook LLM avoids AI “hallucinations” by relying strictly on your sources.Real-world demo: Adding content from the C&R website + YouTube.Practical uses for restoration companies: SOPs, training, client education, and project management.Addressing copyright concerns: Why the conversation is shifting from “fighting AI” to working with it.A look at how interactive outputs like mind maps, FAQs, and briefing docs can supercharge learning...and MORE!

In this episode of RestoreAI, we're joined by David Grove from BYLT Restoration to explore Notebook LLM — a powerful, source-driven AI that creates reports, videos, podcasts, timelines, study guides, and more from your uploaded content (not random internet searches).Key Takeaways:How Notebook LLM avoids AI “hallucinations” by relying strictly on your sources.Real-world demo: Adding content from the C&R website + YouTube.Practical uses for restoration companies: SOPs, training, client education, and project management.Addressing copyright concerns: Why the conversation is shifting from “fighting AI” to working with it.A look at how interactive outputs like mind maps, FAQs, and briefing docs can supercharge learning...and MORE!

AI isn't your enemy. But the strategist who knows how to use it better than you? That's who you should be watching out for.AI is everywhere right now. From fear-mongering headlines to overhyped promises of million-dollar prompts, it's easy to feel like you're already behind.But here's the truth:AI won't replace you—unless you ignore it.In this episode of The Strategic Ad Manager's Guide to AI and Staying in Demand, I'm breaking down exactly how smart freelancers and ad managers are already using AI as their secret weapon—without losing their value or becoming robots.Let's dive into how to use AI without losing your edge.Topics Covered In This Episode:The three “camps” of opinions on AI – fear of replacement, overhyped promises, and total rejection.How ad managers can strategically use AI – especially in ways that enhance (not replace) their skills.AI for ad management tasks – copywriting, audience research, ad variations/testing, reporting/analytics, and client SOPs/systems.What AI should not be used for – strategic decisions (budget, funnel structure, messaging without context, creative direction without tone, sales calls, pitching value).The importance of human insight – understanding clients' real-life context, emotions, and unique business needs.AI as a tool to increase efficiency and profitability – helping ad managers scale without hiring large teams, while still relying on their own expertise and soft skills.Find the full show notes at:  https://brandimowles.com/264 Want More Like This? ⬇️Click Here To Learn More About AI in Advertising: What Freelancers Need to Know for 2025Additional Resources:

Law firms love their SOPs—binders full of screenshots, arrows, and step-by-step instructions. But here's the problem: they take months to build, cost thousands to produce, and go out of date the moment software updates. There's a better way. In this episode, I break down how forward-thinking lawyers are replacing outdated SOPs with AI-powered prompt libraries that actually get work done. You'll hear real examples, learn why prompts are more reliable than manuals, and see how this simple shift can save your firm hours every week. If your SOP binder feels more like dead weight than a useful tool, this episode will show you what to do instead. Episode Links ChatGPT Lab (a weekly AI workshop for lawyers) Apply to join the ChatGPT Lab The 80/20 Principle (my techlaw newsletter) The Inner Circle (my online community for lawyers) Follow and Review: I'd love for you to follow me if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.  

In this episode of The Daily Windup, I get real about what keeps Government contracting relationships for the long haul: truth first, fix fast, and operate with excellence. I share why I tell clients “bad news doesn't get better with time,” how a “six-month” award turned into 10 years of renewals through consistent delivery, and why we intentionally don't take 50 clients a year—because standing up a rock-solid back office takes time. We talk trusted-advisor dynamics, not sugarcoating financials, and the compounding effect of surrounding yourself with good people and good processes (good in → 10x out). Then I get tactical: the blocking-and-tackling that separates winners—SOPs, process mapping, segregation of duties, spend controls, card governance, bank-rec hygiene, and owner review. We cover role design (who spends vs. who reconciles), risk management, succession planning, and when bookkeeping must graduate to a true accounting function. If you're tired of chasing bids with no results, this is your cue to tighten systems, protect margins, and become the contractor agencies keep for a decade—not six months.

What if one tool could organize your entire short-term rental business—and actually give you your time back? In this episode, we sit down with hospitality veteran turned systems expert Michael Dinwiddie to talk about the real-world challenges of managing short-term rentals and how the right systems can transform your operation from chaos to calm. Michael shares how he uses Notion as a “second brain” to streamline everything from SOPs to onboarding, and why even single-property hosts can benefit from getting organized early. The conversation dives into practical strategies for empowering virtual assistants, leveraging AI, and building a business that runs smoothly—even when you're not around. Whether you're just starting out or scaling up, this episode is packed with insights and inspiration to help you get out of the weeds and take control of your business.Things we discussed in this episode:The importance of systematizing short-term rental operations to reduce chaos and anxiety.Using Notion as a “second brain” to organize property information, SOPs, and tasks.The benefits of documenting processes for scalability and team empowerment.Leveraging Notion's AI features to summarize SOPs and answer operational questions.Onboarding and training new team members, including local operations managers and virtual assistants.The transition from handling everything personally to delegating guest communications and tasks.Building recurring task systems for proactive property maintenance.The value of empowering and trusting your team to deliver excellent service.Personal stories about business growth, work-life balance, and learning from experience.Michael Dinwiddie's journey in hospitality, business expansion, and creating training resources for others.Get in touch with Michael:Instagram - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/cometogethere/⁠Facebook - ⁠https://www.facebook.com/togetherevacationrentals⁠Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://togetherevacationrentals.com/⁠#SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #ShortTermRentals AirbnbHost #PropertyManagement #Notion #BusinessSystems #VacationRental #Automation #TeamBuilding #HospitalityIndustry #ProductivityHacksFollow Us!Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show!Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide.SmartStay Show ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Prideaway Stays ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Straightforward Short-Term Rentals ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Attorney Rory Gill ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jason Muth on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Join us for a fascinating exchange with Tim Herriage, the visionary CEO and founder of Turnus Lending, as he shares how he's transforming the fix-and-flip lending industry. Drawing inspiration from business luminaries Michael Gerber and Simon Sinek, Tim enlightens us on his innovative approach that places the customer's needs at the forefront and emphasizes deal-based lending. His insights offer a refreshing shift from traditional paradigms, promising both new and seasoned real estate investors a more inclusive and empowering financial landscape.   Explore the intriguing concept of shared ownership in real estate investment as we discuss Turnus's mission to create a customer-centric company. Inspired by Simon Sinek's golden triangle, Tim reveals how Turnus is fostering an engaged network of stakeholders by offering stock for loan payoffs and referrals. These strategies not only promote loyalty but also highlight the company's commitment to making money, generating passive income, and leaving a legacy. Join us as we navigate the intricacies of real estate financing evolution, with a spotlight on Turnus's unique offering of 100% financing for property purchases and rehabs.   As we wrap up, we delve into the crucial aspects of customer service and business growth strategies. Unravel the potential pitfalls of overcomplicated SOPs and discover the proactive measures necessary to maintain customer satisfaction. We also touch on the dynamic real estate markets in Florida and Texas, discussing strategic adjustments in response to fluctuating interest rates and public sentiment. Don't miss the exciting "Find, Fund, and Fix" event in Dallas, designed to streamline the process of financing and renovating properties, especially for new investors. Alongside insights on starting a business and securing capital, this episode is a treasure trove of knowledge for anyone looking to navigate the entrepreneurial world of real estate with confidence and foresight.   CHAPTERS    (00:00) - Entrepreneurial Insights in Realty Financing (13:33) - Shared Ownership in Real Estate Investment (18:55) - Evolution of Real Estate Financing (30:51) - Improving Customer Service and Revenue (39:14) - Real Estate Investment Strategy and Events (49:48) - Real Estate Adjustments Ahead (56:53) - Business Capital and Growth Strategies  

Join me as I chat with Rowan Cheung about how he uses practical AI workflows that help his small team at The Rundown operate like a much larger organization. He demonstrates how they use AI for content creation (including AI avatars and writing assistance), business operations (meeting scheduling and email management), and team efficiency (onboarding and research). Each workflow includes specific tools, prompts, and implementation strategies that listeners can adopt for their own businesses. Timestamps: 00:00 - Intro 02:53 - 1) AI avatars for content creation 13:56 -2) AI Tweet Generator 19:27 - 3) AI Newsletter Editor 22:53 - 4) Lindy AI Agent Personal Assistant 30:01 - 5) Perplexity AI Tutor 34:01 - 6) New Hire Onboarding GPT 37:32 - 7) Email Manager/Sponsorship Finder AI Agent Key Points • Rowan uses AI avatars (HeyGen + 11Labs) to create short-form video content, showing only the avatar briefly while using B-roll for most of the video • Voice dictation combined with Claude AI trained on personal writing style creates Twitter/social media content that's "90% ready" • Lindy AI serves as a meeting scheduling agent that works 24/7 without requiring Calendly links • Perplexity Comment functions as an AI tutor for YouTube videos, allowing users to ask questions about video content • Custom GPT for new hire onboarding eliminates repetitive questions by containing company SOPs, policies, and team information The #1 tool to find startup ideas/trends - https://www.ideabrowser.com LCA helps Fortune 500s and fast-growing startups build their future - from Warner Music to Fortnite to Dropbox. We turn 'what if' into reality with AI, apps, and next-gen products https://latecheckout.agency/ Boringmarketing - Vibe Marketing for Companies: boringmarketing.com  The Vibe Marketer - Join the Community and Learn: thevibemarketer.com Startup Empire - a membership for builders who want to build cash-flowing businesses https://www.skool.com/startupempire/about FIND ME ON SOCIAL X/Twitter: https://twitter.com/gregisenberg  Instagram: https://instagram.com/gregisenberg/ LinkedIn: https://www.linkedin.com/in/gisenberg/ FIND ROWAN ON SOCIAL The Rundown: https://www.therundown.ai X/Twitter: https://x.com/rowancheung Instagram: https://www.instagram.com/rowancheung/

Big news, friends...Flodesk and ThriveCart finally released a direct integration, and it's a total game-changer for small business owners! In this episode, I'm walking you through how the new Flodesk + ThriveCart integration works, why you no longer need Zapier to connect the two, and how this update can save you both time and money in 2025.Whether you're a family photographer, a creative educator, or a service-based business owner, this episode will show you how to:Connect Flodesk and ThriveCart without ZapierAutomatically add new customers to the right Flodesk segments or workflowsStreamline your tech stack and simplify your backend systemsUse this integration to better support launches, memberships, or digital product salesIf you've ever felt overwhelmed by too many tools or tired of paying for unnecessary integrations, this one is for you.Resources & Links Mentioned In This Episode▸Read the blog (and watch the YouTube Video) that goes with this podcast: https://systemsandworkflowmagic.com/flodesk-thrivecart-integration/▸The Essential Launch Email Checklist: https://systemsandworkflowmagic.com/emails-needed-for-a-launch▸Thrivecart: https://dollydelong--checkout.thrivecart.com/thrivecart-pro-account/▸Flodesk (get 50% OFF with this code): https://flodesk.com/c/DOLLYDELONGEDUCATIONConnect with Dolly DeLong Education

Today, we're zeroing in on something that often gets overlooked until it's too late: Standard Operating Procedures, or SOPs. Whether it's training new team members, navigating a vacation or unexpected sick leave, or simply making sure tasks get done the right way every time, SOPs are the foundation of a stable, resilient practice. Our guest is Sherrie Busby, a certified dental assistant, sought after speaker and expert on creating and maintaining SOPs in the dental practice.

Everyone's talking about AI, but do you actually know how to use it effectively? In this episode, we're breaking down exactly how we use ChatGPT every single week across multiple businesses and consulting projects—no theory, just practical examples.We cover:How we use ChatGPT as a brainstorming partner for podcast topics, class ideas, event names, and captions.Drafting polished emails in minutes while keeping our tone direct and friendly.Turning messy notes into organized team trainings, agendas, and SOPs.Pulling out the best podcast quotes for reels and repurposed content.Crafting Instagram hooks and captions that sound on-trend and effortless.Getting fresh workout programming ideas to stay creative and inspired.Drafting contracts, policies, and job descriptions to save hours of work.Whether you're running a business, building a brand, or just trying to save time, you'll walk away with actionable ways to use AI right now. Enjoy! You can follow us on Instagram @businessmusclepodcast, @elisecaira and @dr.ariel.dpt. Get your FREE Business Starter Checklist: https://www.businessmusclepodcast.com/freechecklistFIXXED: https://www.fixxedstudios.com/Sweat Fixx: https://www.sweatfixx.com/

https://constraintcalculator.scoreapp.com/In this episode, Jordan Ross sits down with Noah, founder of a fast-growing TikTok shop agency, for a deep dive on what it really takes to scale from organic lead generation into a predictable, automated growth machine.Noah shares how cleaning up SOPs, defining his ideal client profile (ICP), and improving his sales process helped reduce churn to nearly zero. With his foundation set, Jordan consults him live on the next big challenge: building client acquisition funnels, leveraging paid ads, implementing CRMs, and setting up automations that free up time while fueling growth.Whether you're an agency owner, e-commerce marketer, or operator trying to escape “agency prison,” this conversation is packed with tactical insights to help you scale smarter, not harder. Chapters: – Intro & catching up with Noah – Noah's progress: SOPs, ICP clarity & reducing churn – The next challenge: generating more qualified leads – Paid ads vs. building a sales team — which comes first? – Creating granular ICP docs & client messaging – How to build a high-converting funnel with lead magnets – Why CRMs beat spreadsheets & the Go High Level advantage – Turning newsletters into conversion assets – Using YouTube for retargeting & sales content – Borrowing expertise short term: the Hormozi playbook – Automating onboarding & client experience with CRMs – Closing thoughts + resources for scalingTo learn more, go to 8figureagency.co

In this episode of Restaurant Owners Uncorked, Wil talks with restaurateur-turned-coach Josh Kopel about his journey from running highly successful, Michelin-rated restaurants in Los Angeles to how he ultimately transitioned to teaching profitability and marketing. Kopel emphasizes that hospitality is fundamentally about people, not products, and that lasting success requires a servant's heart, resilience, and a willingness to embrace failure as a teacher. Their conversation explores the grind of restaurant ownership, the importance of clarity in brand storytelling, the danger of “scope creep” in menus or features, and why businesses must focus on benefits over features. Kopel also shares his philosophy of teaching everything he knows through a free masterclass, his use of AI as an “executive” assistant, and his mission to give more back to the industry than he takes.Key Takeaways Hospitality as performance art — Kopel discovered the industry young, viewing the bar as a stage and service as a performance. Servant's heart over foodie passion — Restaurants succeed when owners love serving people, not just food. People burn you out, not the product — True resilience comes from loving the challenges of leading and serving people. Success without fulfillment — Despite outward success, Kopel sold his restaurant group during COVID to pursue time freedom and reduce overwhelm. Fall in love with failure — Excellence comes from reps and reframing failure as progress toward mastery. Clear positioning beats going broad — Success in marketing and restaurants comes from narrowing focus and stripping away distractions. People buy benefits, not features — Businesses must sell transformation and outcomes, not just functions or menu items. Michelangelo principle (via negativa) — Growth often comes from subtraction—removing what isn't essential. Build a loyal tribe, not mass appeal — Strong brands unapologetically define who they are, attracting the right customers while turning others away. Marketing is storytelling clarity — Customers ask: Does this need to exist? Is it for me? How does it fit into my life? Teaching as giving back — Kopel runs a free five-day marketing masterclass to serve restaurateurs and build authentic trust. AI as an executive partner — Custom GPT tools can streamline SOPs, competitive analysis, and marketing execution for restaurants.

The Joint Readiness Training Center is pleased to present the one-hundredth-and-twelfth episode to air on ‘The Crucible - The JRTC Experience.' Hosted by the Senior Medical Operations Officer Observer-Coach-Trainer for the Task Force Sustainment (BSB / CSSB), CPT Victor Velez on behalf of the Commander of Ops Group (COG). Today's guests are subject matter experts in each of their warfighting fields, MAJ Jon Austin, SFC Scott Gallagher, 1LT Andy Cornelison, and LTC Max Ferguson. MAJ Austin is an armor officer from the Close Combat Lethality Task Force at the Maneuver Center of Excellence. SFC Gallagher is the former senior medic for 2-14 IN BN and is currently the Senior Enlisted Medical Advisor OCT for TF Sustainment (BSB / CSSB). 1LT Cornelson is a former Army Special Forces medic and is now the Physician's Assistant for 2-14 Infantry BN, “Golden Dragons” of 2nd IBCT, 10th Mountain Division. LTC Max Ferguson is the former BN Commander for 2-14 IN BN and is now the G-3 Operations Officer for 10th Mountain DIV as well as serving as the J-3 for the JTF Southern Border.   The 2nd Infantry Brigade Combat Team, 10th Mountain Division, known by its Hollywood call-sign “Commando Brigade”, is a light infantry unit headquartered at Fort Drum, New York. Carrying the proud motto “Courage and Honor,” the brigade traces its lineage to the 10th Mountain Division's storied World War II legacy in the mountains of Italy, where it earned distinction for its rugged combat effectiveness in extreme terrain. Reactivated in the post-Vietnam era, 2nd IBCT has since deployed multiple times in support of operations in Iraq and Afghanistan, exemplifying rapid deployment capability, adaptability, and lethality. Today, the Commando Brigade remains a cornerstone of the Army's light infantry force, specializing in mountain and cold-weather operations while preparing for large scale combat operations across multiple domains.   The “golden hour” concept from the Global War on Terror era is being expanded in LSCO to account for prolonged casualty care under contested evacuation timelines. Whole blood and walking blood banks extend treatment coverage, creating larger windows for evacuation to the next level of care. While long practiced within Army Special Operations Forces (ARSOF), this marks the first employment of the concept by a conventional unit in recent history.   In this episode of The Crucible podcast, the panel continues its in-depth discussion on prolonged casualty care (PCC) in large-scale combat operations (LSCO), building on themes introduced in part one. A key focus is on how modern units—especially those operating in austere, isolated, or logistically constrained environments—must adapt to provide lifesaving care when evacuation within the “Golden Hour” is not possible. From operations in Syria and the U.S. southern border to anticipated LSCO scenarios, the conversation highlights the reality that prolonged field care (PFC) is not a future problem—it's a current operational requirement. We unpack the complexity of holding casualties for hours (or days), examining scenarios where role 1 and 2 facilities become primary treatment centers in the absence of immediate access to surgical capabilities.   The conversation also addresses the practical responsibilities of leaders—both medical and maneuver—in creating the conditions for success. Topics include the importance of tourniquet conversion training, integrating whole-blood programs, designing low-signature CASEVAC platforms, and standardizing tactical combat casualty care (TC3) across formations. Leaders emphasize the need to build experiential knowledge in junior medics through trauma center exposure, paramedic fellowships, and realistic simulation labs. The gap in trauma experience across the force—especially among junior NCOs and medics—is framed as a critical training challenge, compounded by outdated equipment and inconsistent SOPs. The episode concludes with a call to prioritize medics' professional development, create scalable medical rehearsals nested within maneuver plans, and cultivate confidence in combat casualty care as a decisive enabler in LSCO.   Part of S05 “Beans, Bullets, Band-Aids, Batteries, Water, & Fuel” series.   For additional information and insights from this episode, please check-out our Instagram page @the_jrtc_crucible_podcast   Be sure to follow us on social media to keep up with the latest warfighting TTPs learned through the crucible that is the Joint Readiness Training Center.   Follow us by going to: https://linktr.ee/jrtc and then selecting your preferred podcast format.   Again, we'd like to thank our guests for participating. Don't forget to like, subscribe, and review us wherever you listen or watch your podcasts — and be sure to stay tuned for more in the near future.   “The Crucible – The JRTC Experience” is a product of the Joint Readiness Training Center.

In this episode, Crissy sits down with Jessica Millhiser of JMills Consulting to talk about one of the most overlooked parts of business growth, internal structure and systems.So many entrepreneurs focus on marketing, visibility, and sales, but without documented processes, client journey systems, and operational clarity, scaling becomes chaotic. Jessica shares how moving from chaos to clarity helps you create sustainability, increase retention, and free yourself to focus on visibility, speaking, and showing up boldly online.If you've ever wondered:How do backend systems impact client experience?What SOPs every entrepreneur should document (even solopreneurs)?How can systems support more consistent visibility and social media growth?Why the right processes give you freedom, not restriction?…then this conversation will give you clarity, strategy, and practical tools.Jessica also opens up about her own visibility journey, batching content, using templates, and preparing for a 3-week vacation while her business runs smoothly in the background.Connect with Jessica:Sign up for newsletter https://www.jmillsconsulting.com/newsletterLinkedIn https://www.linkedin.com/in/jessicamillhiser/Instagram  Ready to find out for yourself? Schedule a call to find out the program that is right for you here https://tidycal.com/crissy/connectioncall Join this FREE Telegram space, Broadcast... https://thevisibleceo.com/broadcastBROADCAST is for the human-first leader who refuses to be muted by algorithms, AI, or outdated strategies. You've got something to say, and it's time to say it like you mean it. If you are ready for me to shift your thinking on how you can create a business WITHOUT living on your phone - this is the space to be!OMNI is my full visibility system built for CEOs who want to grow online without living on their phone. If you're ready to be truly seen, more strategic, and unmistakably in demand, head to check out OMNI at www.omniqueens.com Take the FREE Quiz to find out how visible you really are at www.thevisibleceo.com/quiz https://www.instagram.com/itscrissyconner/https://www.tiktok.com/@crissyconnerhttps://www.facebook.com/crissyconnerhttps://www.youtube.com/c/crissyconnerhttps://www.linkedin.com/in/crissyconner/

In this episode, Lauren Lewis sits down with MarioRodriguez, President of Forseti Protection Group, a full-service security company that's redefining what it means to keep people, property, and organizations safe.Founded in 2012, Forseti Protection Group was born from the belief that clients deserve more than box-checking and basic protection—they deserve peace of mind. With a team built on military and law enforcement experience, Forseti approaches every challenge with the mindset that security is ultimately built on trust.In this conversation, Lauren and Mario dive into:The Pain Points of reactive vs. proactive security - and why most businesses call after something bad happensInnovation over intimidation: how new technology like ballistic doors and biometric access is changing the landscapeNavigating compliance-heavy industries like cannabis and nonprofits while keeping people safeCybersecurity Pain Points: phishing, scams, AI-driven threats, and human errors that put businesses at riskThe entrepreneurial journey: payroll panic, proposal turnaround times, SOPs, and scaling across state linesWhy networking, community, and authentic relationships are just as critical to success as any business strategyFrom handling multi-million-dollar security grants to training over 1,000 employees in a week, Mario shares how Forseti has grown into a trusted partner for schools, nonprofits, manufacturers, and national brands. He also gets real about the Pain Points of running a business - wearing too many hats, building the right team, and staying organized under pressure.Connect with Forseti Protection Group & Mario Rodriguez:Website: https://forsetiprotection.comLinkedIn: Forseti Protection GroupThis episode highlights the reality that everybusiness has security Pain Points and ignoring them can be costly. Tune in for insights into leadership, entrepreneurship, and keeping your organization secure in a rapidly changing world.

In this episode, Crissy sits down with Jessica Millhiser of JMills Consulting to talk about one of the most overlooked parts of business growth, internal structure and systems.So many entrepreneurs focus on marketing, visibility, and sales, but without documented processes, client journey systems, and operational clarity, scaling becomes chaotic. Jessica shares how moving from chaos to clarity helps you create sustainability, increase retention, and free yourself to focus on visibility, speaking, and showing up boldly online.If you've ever wondered:How do backend systems impact client experience?What SOPs every entrepreneur should document (even solopreneurs)?How can systems support more consistent visibility and social media growth?Why the right processes give you freedom, not restriction?…then this conversation will give you clarity, strategy, and practical tools.Jessica also opens up about her own visibility journey, batching content, using templates, and preparing for a 3-week vacation while her business runs smoothly in the background.Connect with Jessica:Sign up for newsletter https://www.jmillsconsulting.com/newsletterLinkedIn https://www.linkedin.com/in/jessicamillhiser/Instagram  Ready to find out for yourself? Schedule a call to find out the program that is right for you here https://tidycal.com/crissy/connectioncall Join this FREE Telegram space, Broadcast... https://thevisibleceo.com/broadcastBROADCAST is for the human-first leader who refuses to be muted by algorithms, AI, or outdated strategies. You've got something to say, and it's time to say it like you mean it. If you are ready for me to shift your thinking on how you can create a business WITHOUT living on your phone - this is the space to be!OMNI is my full visibility system built for CEOs who want to grow online without living on their phone. If you're ready to be truly seen, more strategic, and unmistakably in demand, head to check out OMNI at www.omniqueens.com Take the FREE Quiz to find out how visible you really are at www.thevisibleceo.com/quiz https://www.instagram.com/itscrissyconner/https://www.tiktok.com/@crissyconnerhttps://www.facebook.com/crissyconnerhttps://www.youtube.com/c/crissyconnerhttps://www.linkedin.com/in/crissyconner/

The Doers Nepal – Nepal's Longest Running Business Podcast   Global Trade, Local Impact: A Deep Dive into Nepal's Economic Future   What if the biggest shake-up in global trade is Nepal's once-in-a-generation opening? From US tariffs on India/China to our unique spot between two giants, this episode unpacks how Nepal can turn disruption into durable growth—today.   In this conversation, Bhupendra Khanal breaks down:     -How US tariffs are reshaping sourcing—and why he moved Dogsee Chew orders to Nepal   -Nepal's edge as a bridge between India & China and a gateway to the US   -The playbook to make Chhurpi a global Nepal brand (certifications, capacity, market access)   -Value addition vs. “routing” (how to avoid the Vietnam penalty)   -Why FTAs (EU, Japan, ASEAN, etc.) matter more than temporary tariff perks   -Fixing the informality trap: tax base, SOPs, and formal economy growth   -Smart ways to manage a future US trade surplus (ethanol, machinery, aviation policy)   -Capital surplus in banks, phased convertibility, and investing abroad   -Mindset: moving from self-doubt to pro-Nepal confidence and entrepreneurship as value creation   Whether you're a student, operator, or founder, this episode gives you a strategic lens—and concrete steps—to play bigger from Nepal.  

In this replay of her keynote from the REIA Mastery Series Day, Jeri Schlickbernd delivers a powerhouse session on how to think like a true real estate CEO.With 20+ years in the game and 300+ flips under her belt, Jeri breaks down how she and her husband built a full ecosystem of income-generating businesses around their real estate portfolio—from construction and property management to sales, coaching, and short-term rentals.She shares what it took to shift her mindset from solo operator to scalable business owner—and why most investors stall out without ever making that leap.

In this episode of the Level Up Claims Podcast, host Galen Hair engages with Vince Perri, founder of Elite Resolutions. Discover how Vince turned operational challenges into strategic strengths by embracing technology and education to scale his multistate firm. A must-listen for insights on modern claim management and growth strategies!   Highlights Building a personal brand through social media. Transition from consumer to public adjuster focus. Importance of training and education in the firm. Challenges in settling insurance claims today. The significance of sales in business success. Benefits of having standard operating procedures (SOPs). Importance of business transferability and structural integrity. Utilizing AI tools in claims processing. Outsourcing and efficiency in business operations. Growth mindset as a key to success. Continuous education and leveling up.   Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com  https://levelupclaim.com/ Connect with Vince Perri https://eliteresolutions.com/about-us/vince-perri/   

Artificial intelligence is everywhere right now—but what does it really mean for home care and day services?On this episode of Home Care Heroes and Day Service Stars, host Ken Accardi welcomes back Nick Bonitatibus for his third appearance. This time, the conversation zeroes in on AI—how it can truly help agencies, and where it often goes wrong.Why AI Isn't Magic (But Feels Like It Sometimes)Nick shares the story of a home care owner who felt overwhelmed creating SOPs for her fast-growing agency. In just minutes, AI helped her map out recruitment processes and document workflows—something she thought would take weeks. Watching AI handle that task literally brought her to tears.That moment captures what AI can be for agency leaders: not a replacement for people, but a superpower that clears away busywork so you can focus on relationships, growth, and care.Where Agencies Miss the MarkAI is only as good as the input it gets. Many leaders get disappointing results because they type in a vague request and expect polished content. Nick stresses the importance of better prompting—using context, voice input, and your own stories to guide AI. Without that, you risk posting the kind of generic, obviously AI-written content that turns caregivers and clients off.AI That Strengthens (Not Weakens) RelationshipsBoth Ken and Nick emphasize a simple truth: home care is a relationship business. Done wrong, AI makes you sound robotic. Done right, it helps you:Draft SOPs and policies that once took hoursSpeed up recruiting by quickly reviewing applicationsSave staff time on visit notes and clock-outsSpark fresh, authentic caregiver communications and social media postsThe key is not to let AI replace your voice, but to let it make your voice stronger.A Look AheadKen closes by sharing some of the ways Ankota is embedding AI directly into agency workflows—from smarter shift recommendations to faster visit reviews. Both he and Nick agree: AI isn't here to erase the human side of care. It's here to give you more time for it.

Why This Episode Will Transform How You Think About Leadership and Systems The Hidden Crisis: What happens when your growing company's ego-driven managers clash with process improvements? How do you balance rapid growth with team comfort when every system change feels like criticism to your employees? The Breakthrough: Derek Crager, founder and CEO of Practical AI, discovered something revolutionary after being diagnosed as neurodivergent at age 50 - his "different" brain became his secret weapon for creating training systems that actually stick. What You'll Discover in This Game-Changing Conversation The Leadership Plot Twist That Changes Everything Derek's late-life neurodiversity diagnosis (autistic, ADHD, dyslexic) became his competitive advantage in building empathetic, effective teams. Instead of seeing his different thinking patterns as limitations, he developed systematic "subroutines" to navigate complex social and professional situations. This methodical approach to human interaction became the foundation for creating training systems that actually resonate with diverse learning styles. The AI Training Revolution (That's Not What You Think) Here's where Derek's approach gets counterintuitive. While most companies chase the latest AI technology, Practical AI deliberately uses old-school telephone systems for their training delivery. This isn't about being behind the times - it's about solving real accessibility problems that fancy platforms create. When you remove IT security concerns, app downloads, and complex interfaces, more people actually engage with the training. The Feedback System That Actually Gets Used Most feedback systems fail because they're designed for the company's convenience, not the user's reality. Derek discovered that creating multiple, barrier-free feedback mechanisms transforms how teams engage with improvement processes. His approach includes daily micro-surveys that take seconds to complete, weekly group feedback sessions that feel like conversations rather than evaluations, and Customer Feedback Mechanisms that capture insights in real-time. The SOP Nightmare Every Growing Business Faces Every service-based business with 10+ employees faces the same universal struggle: how to implement and change Standard Operating Procedures without triggering resistance, overwhelm, or the dreaded feeling that "nothing we do is ever good enough." Derek's framework addresses this head-on by reframing process changes as experiments rather than mandates. Perfect For Service-Based Business Owners Who Are: This conversation is essential listening if you're struggling with team resistance to new processes and SOPs, feeling like your best intentions are being interpreted as criticism of current performance. It's particularly valuable if you're exploring AI integration without losing the human element that makes your service special, or if you're managing 10+ employees and feeling overwhelmed by the complexity of training needs that seem to multiply faster than you can address them. Derek's insights are game-changing for leaders who are ready to turn feedback into a competitive advantage but are tired of systems that look impressive on paper yet fail spectacularly in practice. If you've ever felt frustrated by the gap between your vision for smooth operations and the messy reality of human-centered implementation, this episode provides the bridge you've been looking for. Listen now and discover how one CEO's "different" brain created training systems that scale, stick, and actually improve your bottom line. You can learn more about Derek Crager over at Practical AI. You can also connect with him on LinkedIn. This episode delivers actionable strategies you can implement immediately - no PhD in neuroscience required. More episodes like this one: Automate Your Business with Jason Bryll The System That Will Keep Your Business—and ADHD Brain—on Track

In this episode of Owned and Operated, John Wilson sits down with Tony from Wanamaker to break down one of the biggest challenges contractors are facing in 2025: leads are tougher for everyone.John and Tony dig into why this year has been so unusual for home service businesses, from cooler summers and unpredictable weather to rising digital costs and shifting media consumption. They unpack how operators can protect market share in a down year, why consistency beats quick creative changes, and the three questions every ad should answer: Why you? Why now? How can I afford you?Tony shares practical insights on cost-shifting budgets, leveraging the Zero Moment of Truth, and keeping brand messaging dialed in—even when the industry feels shaky. From media buying advantages in non-political years to the impact of ChatGPT, SEO, and the decline of cookies, this conversation is packed with actionable pro tips to help contractors navigate 2025 and set up strong for 2026.

What does it really take to repair cars the right way, protect your shop from liability, and actually get paid for the work you do?In this power-packed episode of Body Bangin', I sat down with Alex Stapleton (North American Sales & Marketing Director at Spanesi) to dig into the real ROI of pre-measuring—and why it's the missing link in too many shops' processes.We pulled back the curtain on the truths (and myths) around pre-measuring, blueprinting, and how measurement can transform both shop profitability and customer trust.What you'll learn in this episode:⚡ Why skipping pre-measurement is costing shops more than they realize ⚡ How to turn measuring into a billable, documented operation (and add hours to every RO) ⚡ The fastest way to make pre-measurement part of your SOPs without slowing production ⚡ How to use measuring as a marketing tool to show customers you repair cars the right way ⚡ Why training, consistency, and leadership—not just buying equipment—separate successful shops from the restIf you've ever wondered whether pre-measurement is “worth the time,” or how to make it a profit driver instead of a headache, this conversation is your playbook.

Mattias journeys with Rhyan Finch about building wealth and purpose beyond passive income. Discover how net worth, leadership, and perseverance create freedom, growth, and fulfillment far beyond the dream of sipping mojitos on a beach.See full article: https://www.unitedstatesrealestateinvestor.com/building-wealth-and-purpose-beyond-the-beach-with-rhyan-finch/(00:00) - Introduction to The REI Agent Podcast(00:06) - Meet Mattias: Agent and Investor(00:08) - Meet Erica: Licensed Therapist and Co-Host(00:14) - Mission of The REI Agent Podcast(00:18) - Weekly Invitation: Real Estate Insights and Inspiration(00:24) - Mattias Introduces Guest Rhyan Finch(02:20) - Rhyan Finch Shares Current Roles and Businesses(03:00) - Journey Into Real Estate: From Plumbing to Property(04:00) - Early Struggles and Lifestyle Creep Lessons(06:00) - Pursuing Purpose Over Comfort: Active vs Passive Income(09:00) - Balancing Business Building and Real Estate Investing(12:00) - The Ongoing Entrepreneurial Cycle of Growth and Exit(14:00) - Building Net Worth as the True KPI(16:00) - Vertically Integrating Businesses for Greater Margin(19:00) - Thinking Bigger: Local to National Vision(21:00) - Counting the True Costs of Expansion(23:00) - Visionary and Integrator: The Balance of Leadership(25:00) - The Baseball Story: Communication Lessons in Business(27:00) - One-on-One Communication: Fast is Slow, Slow is Fast(29:00) - Custom GPT for Business Communication Strategy(30:00) - Asking the Right Questions as a Leadership Tool(32:00) - Rhyan's Golden Nugget: Go Back to Where You Quit(34:00) - Habits, Routines, and the Power of Restarting(35:00) - Book Recommendation: Rich Dad Poor Dad and The E-Myth Revisited(38:00) - Building Businesses with SOPs and Technology(39:00) - Where to Find Rhyan Finch Online(40:00) - Closing Thoughts from Mattias and Erica(40:43) - Disclaimer: Entertainment Purposes OnlyContact Rhyan Finchhttps://www.1stclassrealestate.com/https://www.instagram.com/real_estate_rhyan/https://www.facebook.com/RhyanFinch/https://www.youtube.com/@Real_Estate_RhyanFor more elite content to help you reach your holistic goals of happiness and great success, visit http://reiagent.com

Ever feel like your business eats up every free moment? The truth is, you don't need Taylor Swift-level fame or Hormozi-style hype to succeed. What you actually need is space—room to create, promote, and step away without guilt.Like this episode? Subscribe to Streamlined Solopreneur too. That's why I use the GAPS framework: Gear, Automations, Playbooks, and Support. It's the system that helped me reclaim 10–12 hours a week, even during one of the busiest summers of my life. In this episode, I break down how you can use GAPS to stop fighting with your tools, cut the manual busywork, and finally get your time back. Top TakeawaysFame hacks don't apply—your focus should be on knowing your audience, creating for them, promoting, and experimenting.The biggest bottleneck isn't knowing what to do—it's finding the time to do it.Gear: Invest in reliable tools so tech doesn't slow you down.Automations: Use tools like Zapier, Riverside, and Notion to handle repetitive tasks.Playbooks: Create simple SOPs so you or anyone else can follow the same steps every time.Support: Delegate to a VA, editor, or even students—don't try to do it all yourself.Show NotesWatch on YouTubeOverwhelm QuizRiversideRSS.comTella.tvEcamm LiveZapierNotionSamson Q2U Microphone

If you're in the first few years of running your small business, chances are you've felt buried under all the noise—everyone telling you which tools to use, which platforms to be on, and which strategies are “must-dos.” That overwhelm doesn't just waste your time; it can keep you stuck and prevent you from making real progress.That's why in this episode, I'm cutting through the noise and sharing the four simplified marketing tools that actually matter for small business owners. These are the exact platforms I use to streamline my marketing, keep my overhead low, and show up consistently as a team of one. Whether you're exhausted by daily posting, confused about email marketing, or unsure what website platform to invest in, this episode will help you simplify your decisions and finally feel confident in your marketing system.Resources & Links-Read the blog that goes with this podcast: https://systemsandworkflowmagic.com/best-marketing-tools-small-business/▸Enji: https://www.enji.co/marketing-for-family-photographers?ref=mjvkymm▸Showit (get ONE month for FREE): https://showit.com/r/40ggld0m▸Flodesk (get 50% OFF with this code): https://flodesk.com/c/DOLLYDELONGEDUCATION▸Showit Template Shop Recommendation (Makena Delaney) https://makenadelaney.com/shopConnect with Dolly DeLong Education

Ever feel like your business eats up every free moment? The truth is, you don't need Taylor Swift-level fame or Hormozi-style hype to succeed. What you actually need is space—room to create, promote, and step away without guilt.That's why I use the GAPS framework: Gear, Automations, Playbooks, and Support. It's the system that helped me reclaim 10–12 hours a week, even during one of the busiest summers of my life. In this episode, I break down how you can use GAPS to stop fighting with your tools, cut the manual busywork, and finally get your time back.Top TakeawaysFame hacks don't apply—your focus should be on knowing your audience, creating for them, promoting, and experimenting.The biggest bottleneck isn't knowing what to do—it's finding the time to do it.Gear: Invest in reliable tools so tech doesn't slow you down.Automations: Use tools like Zapier, Riverside, and Notion to handle repetitive tasks.Playbooks: Create simple SOPs so you or anyone else can follow the same steps every time.Support: Delegate to a VA, editor, or even students—don't try to do it all yourself.Show NotesWatch on YouTubeOverwhelm QuizRiversideRSS.comTella.tvEcamm LiveZapierNotionSamson Q2U Microphone ★ Support this podcast ★

Ever buy a “miracle app” that promised to automate your business, write your copy, and maybe even walk the dog… only to have it end up collecting dust in a folder called Someday? Same here. That's why this week Conor and I are comparing notes on the AI tools that actually stuck. These are the ones we've folded into our real workflows, the tools saving us time and keeping us sane when the content calendar feels relentless.From editing podcasts into social clips to spinning up client portals in minutes, these five tools are pulling serious weight in our businesses. We talk about Descript's new AI B-roll, what feels different in ChatGPT 5, smart ways to chain prompts for images, why Notion + Notion AI is so versatile, how MidJourney's video option is sneaking into our thumbnails, and where Perplexity and NotebookLM fit into our research and SOP systems. If you've wondered which AI apps are worth your time, you'll find some solid answers here.Key TakeawaysDescript remains our editing hub: Upload the recording, use Find Clips for cold opens, and try the new AI-generated B-roll right in the editor. ChatGPT is our daily driver: We use it for planning, drafting, brainstorming, and research. The new 5.0 update makes it noticeably faster and more direct, which keeps our workflow moving smoothly.Prompt chaining beats giant prompts: Build images step-by-step—create the base, then layer in overlays, text, or tweaks for more consistent results. Notion + NotionAI: Spin up client portals, SOPs, and shared databases quickly. The Save to Notion clipper and mobile share sheet make it easy to stash articles and ideas on the fly. MidJourney's new video option: Great for animated thumbnails, email GIFs, or short loops. NotebookLM for SOPs and team queries: Upload docs or transcripts, then let teammates search only your materials for answers. Keeps systems tight. ResourcesCheck out Conor's Vacation KingdomsConor's 60-day Content Challenge on Instagram My Toolbox, which includes all the tools we talked about!The Ultimate AI Tool for Beginners: Magai (affiliate)----------------------Ecamm - Your go-to solution for crafting outstanding live shows and podcasts. - Get 15% off your first payment with promo code JEFF15SocialMediaNewsLive.com - Dive into our website for comprehensive episode breakdowns.Youtube.com - Tune in live, chat with us directly, and be part of the conversation. Or, revisit our archive of past broadcasts to stay updated.Facebook - Stream our show live and chat with us in real time. Connect, engage, and be a part of our community.Email - Subscribe and never miss a live show reminder.----------------------

Got questions? Send Ericka a Text!Credentialing versus contracting - these terms are often used interchangeably in dental offices, but as Ericka Aguilar explains in this essential episode, they represent entirely different processes with significant implications for your practice's compliance and financial health.Credentialing is the verification process where insurance companies confirm a provider's qualifications, while contracting is the business agreement that follows, officially making a provider "in-network." Understanding this distinction is just the beginning of navigating the complex landscape of dental insurance billing.The episode delivers a stark warning about one of the most dangerous practices happening in dental offices today: billing under another provider's NPI when that provider didn't perform the treatment. This typically occurs when practices are waiting for a new associate to complete the credentialing process. What many don't realize is that this practice constitutes insurance fraud, violating state and federal regulations. With insurance companies now employing AI and aggressive auditing techniques, the risks of massive recoupments, civil penalties, and even criminal charges have never been higher.Erica also demystifies Locum Tenens arrangements, which provide a legitimate pathway for practices to maintain continuity of care when a provider is temporarily unavailable due to specific circumstances like maternity leave, disability, or death. However, these arrangements come with strict limitations that must be carefully followed to avoid compliance issues.Through real-world examples and practical advice, this episode equips dental professionals with the knowledge to protect their practices while maintaining ethical standards. Whether you're a practice owner, office manager, or dental biller, the insights shared will help you navigate the credentialing process correctly, understand when Locum Tenens is appropriate, and implement documentation practices that keep your practice on the right side of compliance. Visit dentalbillingdoneright.com to learn more about setting up proper credentialing SOPs and claim auditing for your practice. Join The Biller Acceleration Mentorship Wait List Here: (Only 5 Spots Left in 2025!!)https://linktr.ee/dental_billing_coachWould you like to set-up a billing consultation with Ericka? She would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you. Email Ericka:ericka@dentalbillingdoneright.comSchedule a call with Ericka: https://calendly.com/ericka-dentalbillingdoneright/30min Perio performance formula: (D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110) Delta Dental Locum Tenens Form: https://www1.deltadentalins.com/content/dam/ddins/en/pdf/dentists/locum-tenens-form.pdf

Do you still treat onboarding as an afterthought, even though it sets the tone for long-term success in your agency? It's time to rethink your onboarding. In this episode of The Agency Blueprint, we discuss why rushed and inconsistent onboarding not only undermines team confidence but also becomes a bottleneck to scale. We also discuss the five non-negotiables framework, a repeatable, role-based onboarding strategy that ensures transparency, accountability, and competence. Don't miss this episode to learn how intentional onboarding builds confidence, speeds ramp-up time, and creates a resilient team foundation! Key Questions: [01:26] Have you observed new hires forgetting critical information or making repetitive mistakes? [03:55] Have you ever thought about how much your turnover is costing you? [08:37] Do you have clear metrics for new hire progress, or are milestones vague and frustrating? [15:14] Are you documenting your trainings and FAQs in a way that allows new hires to self-reference instead of interrupting your workflow? What You'll Discover: [01:52] How rapid-fire training during high-anxiety periods leads to forgetting 70 % of key information, a recipe for mistakes. [04:21] Why onboarding must include introductions, role clarity, and integration with your team's culture. [07:45] The “five non-negotiables” framework per role as the foundation for repeatable onboarding. [08:37] A weekly rollout plan: training, dry runs, shadowing, then full live execution—designed for safe skill building. [11:23] How a roadmap with clear timing expectations empowers new hires to own their progress and ask for help at the right time. [13:43] Understand that even top-performing hires benefit from being slowed down during onboarding. [15:14] The importance of investing in recording training, creating SOPs, and building sandboxes for new hires. [16:57] Onboarding is a serious investment, and doing the hard work upfront gives your hires the tools they need to perform. [19:06] Understand that strong onboarding systems reduce team dependency and build cross-team confidence and clarity.

Have you ever dreamed about taking a three-week vacation without your business falling apart?Or maybe just getting a full weekend without checking Slack, Asana, or inboxes that feel like they multiply overnight?Friend, if that feels impossible... I want you to know: it's not. You just need better systems.In this solo episode, I'm taking you behind the scenes of what actually allows businesses to scale beyond 7-figures: not magic, not hustle... but systems that work without you.I've worked with business owners making $5M, $8M, and beyond—and you'd be shocked at how many of them are still stuck working in the weeds. And guess what? Most of them have one big thing in common: no solid systems.Here's the truth: you have to earn the right to climb out of the work. And you earn it by building systems that empower your team to succeed without you micromanaging every detail.In this episode, I answer real Instagram questions from fellow entrepreneurs (like Alex and Rachel) who are overwhelmed, overworked, and asking: “How do I get OUT of the day-to-day and INTO scaling?”Together we break down:The myth that systems are something you “do later”Why creating SOPs isn't optional if you want to scaleHow we use tools like Notion and Asana to make our systems airtightMy personal 4-step delegation framework I learned from Teresa LoweAnd YES—I even walk you through an actual SOP from my teamThis isn't just a pep talk. It's a practical guide for how to stop being the bottleneck and start building a business that grows without burning you out.You were never meant to build a business that feels like a burden.Let's change that—one system at a time.Click play to hear all of this and:[00:01] Why being overwhelmed is usually a systems problem (not a hustle problem) [00:52] The cost of not having systems: low profit, constant stress, and no scalability [02:44] Why there's never a perfect time to start building systems [03:37] The hard truth: you must earn the right to delegate [05:24] The 4-Let Delegation Framework that changed everything [06:26] Behind the scenes: Our project management SOP process [07:25] How we use Notion + Asana to build repeatable workflows [08:40] Final encouragement: systems aren't sexy, but they will set you freeListen to Related Episodes:How to Create Team Systems and Operations That Simplify Scaling and GrowthHow to Reclaim Your Time and Boost Business Productivity with Nick Sonnenberg

 In this episode of Owned and Operated, John Wilson sits down with Tony Castellucci from Wanamaker to break down how home service companies should think about marketing spend at three different levels: $100K, $500K, and $1M.Tony and John dig into what works (and what doesn't) as your budget scales. From avoiding white noise and wasted spend, to maximizing digital safety nets like SEO, PPC, LSAs, and Google My Business, the conversation highlights how to build consistent lead flow and a strong brand presence without diluting your dollars.They cover why seasonality matters for small budgets, when to shift toward year-round brand building, and how traditional media like TV, streaming, and selective billboards can play a role as you grow. Tony also shares agency-side lessons on attribution, cost per lead, and why marketing dilution is one of the most common pitfalls for home service owners.If you're looking to understand how to strategically allocate your marketing dollars — whether you're running a $5M shop or pushing past $15M — this is a must-listen episode.

In this episode, Rick sits down with Alloy multiunit franchisee Scott Weaver to discuss his entrepreneurial journey and why he is finding Alloy to be much more fulfilling.Scott is a former concrete business owner turned Alloy franchisee. He shares his journey from starting a construction business, developing streamlined SOPs, and eventually selling it to pursue a more fulfilling career in fitness franchising.He discusses the value of systems, the transition from hands-on labor to process-driven growth, and how Alloy's franchise model allowed him to maintain an entrepreneurial spirit while embracing structured support. Scott contrasts the operational stress and customer volatility of his old industry with the rewarding, people-first nature of fitness.Scott and Rick also dive into leadership styles, the realities of semi-absentee ownership, and how franchisees must stay engaged to succeed. The conversation concludes with how choosing purpose over pressure has transformed Scott's outlook on life and business.Tune in to hear Scott's story and his thoughts on becoming a multiunit franchisee.Key TakeawaysIntro (00:00)Starting over after leaving a toxic business partnership (01:16)Launching a niche concrete business with systemized quoting (03:28)Involving family in the Alloy franchise (06:26)Concrete vs. Alloy: similarities in process and systems (09:46)Managing people in concrete vs. fitness (11:44)Owner involvement in early stages of a franchise (14:06)The danger of letting go too early in "semi-absentee" ownership (18:19)Why Scott chose Alloy over other fitness concepts (20:27)Finding purpose and happiness in the fitness industry (28:25)Transitioning from obligation-based work to passion-driven business (32:11)Additional Resources:- Alloy Personal Training- Learn About The Alloy Franchise Opportunity---------You can find the podcast on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts.If you haven't already, please rate and review the podcast on Apple Podcasts!