Podcasts about sops

TCF1034: Are You a Lighthouse?In this episode, Tim and Derek dive into what it truly means to be a leader that people want to follow. Using the metaphor of being a lighthouse instead of a tugboat, they explore how consistent, dependable leadership can transform your team, your culture, and ultimately, your success in business.In this episode Tim and Derek discuss:The importance of being a positive influence and reliable presence in your businessA powerful story of transformation from a toxic teammate to a World Series-winning player through intentional changeThe lighthouse vs. tugboat analogy and how it applies to leadership in your contracting businessWhy creating a culture of safety and trust is essential for your team's growth and retentionHow showing up with encouragement and positive reinforcement drives better performancePractical tips like the “Rule of 5” to build rapport and boost team moraleWhy great leadership is foundational to sales and customer trustThe role of consistent values, SOPs, and behavior modeling in building a resilient company cultureResources: =================================

In this episode, I get into the critical topic of when not to sell your business. We'll explore various scenarios that indicate it's not the right time to exit, including emotional burnout and declining financials. I emphasize the importance of having a business that runs independently of you, and discuss the factors that can impact your business's valuation, such as employee satisfaction and dependency on key clients. Additionally, I highlight the significance of solid financials, properly documented SOPs, and understanding market trends in mergers and acquisitions. Listen in as I provide actionable insights to help you make informed decisions and ensure your business is a valuable asset whether you decide to sell now or in the future. Don't miss out on practical tips to prepare your business for a profitable exit strategy in the years to come.   What You'll hear in this episode: [0:45] Preparing Your Business for Sale [1:35] When Not to Sell Your Business [3:05] Key Considerations Before Selling [4:25] The Importance of Founder Independence [7:35] External and Internal Factors in Selling [9:25] Planning for Post-Exit Life   If you like this episode, check out: Build Like You're Selling When to Get a Business Valuation Done The Steps to Selling a Business   Learn more about our CFO firm and services: https://www.keepwhatyouearn.com/   Connect with Shannon: https://www.linkedin.com/in/shannonweinstein Watch full episodes: https://www.youtube.com/channel/UCMlIuZsrllp1Uc_MlhriLvQ Follow along on IG: https://www.instagram.com/shannonkweinstein/   The information contained in this podcast is intended for educational purposes only and is not individual tax advice. We love enthusiastic action, but please consult a qualified professional before implementing anything you learn.

Struggling to grow your cleaning business or feeling overwhelmed with training and chaos? In this episode, Mike Campion and Lindsay Bjorklund dive into why SOPs (Standard Operating Procedures) are the secret sauce for systematizing and scaling your cleaning company. Learn simple, step-by-step strategies to create SOPs without overthinking it—no giant binders required. Discover how to use tools like Loom and ChatGPT to quickly build training guides that actually work. Plus, hear why letting your team improve the systems might be the smartest leadership move you make. If you're ready to stop repeating yourself and finally build a cleaning business that runs like a well-oiled machine, this episode is for you! Love the idea, but find it overwhelming? Want to learn the next steps like, what to actually say on the call? Jump on a call with one of our coaches and learn strategies on how to grow your cleaning company and start loving your job every day! Book here

In this high-energy episode of Building HVAC Science, Bill Spohn and Eric Kaiser welcome Tersh Blissett—entrepreneur, podcaster, and automation enthusiast—for a deep dive into how AI and automation are transforming service businesses. Tersh, known for running multiple HVAC, plumbing, and electrical companies, shares his journey from podcasting beginnings to becoming a Zapier expert and automation evangelist. He explains how AI voice tools, custom GPTs, and platforms like Notebook LM and PhoneTap are helping streamline operations, improve call conversions, and create more consistent customer experiences. The conversation explores both the promise and the pitfalls of AI, from building SOPs and staff training bots to setting up Slack-integrated employee handbooks. Tersh doesn't shy away from the challenges—like automating broken processes or managing security risks—but encourages listeners not to ignore these powerful tools. He wraps up by offering guidance and community resources for those looking to start their AI journey, reinforcing the message: don't automate for automation's sake—do it to solve real problems. Quotes from today's episode: “If you do something more than three times a week, optimize it, automate it, or delegate it.” “Don't automate just to automate—solve a problem first.” “Authentic human tone is going to win, even if AI is writing it.”   Tersh's LinkedIn: https://www.linkedin.com/in/tershblissett/ Trade Automation Pros: https://tradeautomationpros.com/ Tersh's email: tersh@tradeautomationpros.com/ Tersh's Podcast: https://www.servicebusinessmastery.com/ Other links mentioned in today's episode: https://scribehow.com/ Capture computer based learning/processes Skool.com (look for the Automation Foundation) www.plaud.ai/products/plaud-notepin  (always recording pendant) https://notebooklm.google/ Understand anything https://chat.chatbotapp.ai/claude Claude by Anthropic This episode was recorded in June 2025.  

In this episode of Owned and Operated, we're diving into real-world strategies for sourcing and securing small business acquisitions. From outreach to private equity firms to using freelancers for off-market deals, we break down how acquisition entrepreneurs are getting creative and staying competitive.We explore how personal branding can help attract brokers, how to craft a buyer persona that actually stands out, and how Chris Barr is navigating live negotiations for niche businesses—including pool services and a high-end art framing company.Whether you're just starting your acquisition journey or already mid-process, this episode is packed with practical insights for sourcing deals and building a compelling presence in the marketplace.

In this episode of Owned and Operated, we're diving into innovative lead generation strategies that are reshaping how home service companies attract local customers. From niche local newsletters to AI-powered tools, we cover real-world tactics that are working right now.We explore how hyperlocal publications in places like Annapolis, Maryland and suburban New York are driving leads for services like power washing and home inspections—and why owning your communication channels (email lists, Facebook groups) is a game-changer.Whether you're just starting or scaling up, this episode will give you actionable insights on using community engagement, AI tools like Avoca, and Facebook group sponsorships to fill your pipeline and take control of your local market.

Tired of soul-sucking sales tactics and burnout-inducing marketing strategies? Then this episode is for you. In Episode 276 of the School of Impact, we dive deep into how to attract clients in a truly ethical and sustainable way—no spammy DMs, no algorithm worship. I'm sharing the raw truth behind how I built multiple six- and seven-figure businesses using attraction-based marketing, while helping over 230 coaches do the same. You'll learn the mindset shifts, core strategies, and daily practices to become an in-demand coach—one who leads with value, converts through connection, and grows with freedom. Ready to stop chasing clients and start leading with purpose? Tune in now.   “If you want to get clients in an ethical way, and you want to make it easy to get clients, and you want to make it easy to grow, you have to be the in demand leader that your audience needs. You have to be the thought leader that your audience needs.”   Hear more about: Why Being “In Demand” Starts with Who You Are Learn how shifting your beliefs, energy, and identity can make client attraction effortless—starting from within rather than with more hustle. The Power of Ethical, Inbound Marketing Discover how the host generated one of their biggest revenue months ever with zero outbound messages, proving that value-driven, pull marketing still works. The “In Demand Coach” Roadmap Get an inside look at the strategic framework that's helped over 230 coaches grow—covering messaging, content ecosystems, and conversion systems. Conversion Content Campaigns That Actually Work Hear how to replace aggressive sales tactics with intentional content campaigns that pre-sell and shift beliefs through story and strategy. How to Build a Lean, Profitable Business Find out how a $2M+ business is being run with just a VA and part-time editor, emphasizing simplicity, SOPs, and focused execution. A Daily Rhythm for Consistent Client Growth Learn the four daily time blocks (coaching, creation, connection, cultivation) that help keep momentum and impact high—without burnout. Connect with Jason Meland: Email: jason@goliveonlinemastermind.com Website: https://www.growmyvisibility.com/ Instagram: @coachjasonmeland Facebook: Jason Meland - In Demand Coach LinkedIn: Jason Meland

SUMMARY: In this episode, Aaron and Terryn dive into a critical topic for visionaries and operators alike: How fast can you start making money from a new hire? They explore the complexities of hiring, onboarding, and setting realistic expectations for return on investment (ROI) when bringing new team members into your business. From navigating the financial strain of hiring to balancing the need for experienced doers versus raw talent, Aaron and Terryn share practical insights on aligning new hires with your company's culture and goals.   Key takeaways include the importance of a robust onboarding process, creating standard operating procedures (SOPs) to streamline delegation, and understanding your business's financial capacity before hiring. They emphasize the value of patience, leading by example, and leveraging tools like the Gap Analyzer to identify team gaps and delegate effectively. Whether you're hiring for a new venture or scaling an existing one, this episode offers actionable strategies to ensure your new hires contribute to your bottom line without compromising your company's unique vision.     Minute by Minute: 0:00 Introduction 2:14 How quick can I start making money off this person? 4:23 Hiring cheap vs going for experience 7:15 Replicating yourself and delegating 9:56 The thing about rushing somebody in 12:00 Do you have the funds to hire someone yet? 15:47 Laying out systems and processes 19:48 Be patient

In this episode of the Open Hardware Manufacturing Podcast, we explore the concept of the "bus test", a critical measure of an organization's knowledge sharing and resilience to sudden, unexpected change. Join Stephen and Lucy as they discuss the implications of team members being suddenly unavailable and how to prepare for such scenarios. Drawing from personal experiences and recent challenges, they explore the importance of standard operating procedures (SOPs), cross-training, and documentation in ensuring that a company can thrive even in the absence of key personnel.Key topics include:Defining the bus test and its relevance in startupsThe role of SOPs in maintaining operational continuityCross-training team members to reduce reliance on individualsStrategies for effective knowledge management and documentationReal-world examples from experiences at OpuloBrad Feld - Three Machines - Blog Post: https://feld.com/archives/2017/01/the-three-machines/ ----------------------------------Do you have any questions, comments, or topic suggestions? Email us at podcast@opulo.io. We'd love to hear from you!To find out more about what we do, check out Opulo.ioTo see everything else we do, including social media, check out Opulo.start.pageO.H.M. Podcast Merch is now here!Intro song:Complicate Ya - Otis McDonald (Creative Commons Attribution License) Hosted on Acast. See acast.com/privacy for more information.

It's not the last Todd McFarlane issue, though we're close to the end of his run on Hulk. Nor is it the most ICONIC issue -- that's probably the Hulk/Wolverine fight. But this might be the BEST issue of the Peter David / Todd McFarlane run.  Loose Screws: How Mission Impossible: Final Reckoning is really War Games 2. ---------- Subscribe at screwitpodcasts.com for monthly bonus episodes -- profits go to comics-related charities. Join our free Discord (link at screwitpodcasts.com) And email us at screwitcomics@gmail.com

Looking to turn your career experience into real estate success? In this episode of The Richer Geek Podcast, Casey Gregersen shares how he went from working in the oil fields to building wealth through real estate. How did Casey make the leap from a corporate job to owning fitness studios and launching Bighorn Capital Fund? You'll learn why he chose Wyoming as his market, how his engineering background gives him an edge, and how passive investing can help you reach financial freedom. Curious how you can get started too? Tune in and find out! In this episode, we're discussing… From Petroleum Engineer to Real Estate Mogul: Casey recounts his fascinating career shift from working on oil rigs for Shell Oil Company to building a thriving real estate investment business. The "Why" Behind the Move: Discover the pivotal moment that inspired Casey to prioritize family and pursue financial freedom through real estate, even while maintaining a successful career in oil and gas. An Engineer's Edge in Real Estate: Learn how Casey's background in engineering, with its emphasis on mathematics, underwriting, and process-oriented thinking (SOPs), has been a significant asset in his real estate ventures. Why Wyoming? Casey reveals the strategic advantages of investing in the Wyoming real estate market, including lower competition and a unique market dynamic that offers consistent stability and cash flow. Untapped Potential in the Cowboy State: Explore the specific types of real estate opportunities Casey is pursuing in Wyoming, from single-family homes to value-add multifamily properties, and how he leverages local insights with modern investment strategies. Bighorn Capital Fund: Get an inside look at Casey's Bighorn Capital Fund, designed for accredited investors seeking passive income and wealth building through strategic real estate investments, offering both debt and equity opportunities. Helping Others Achieve Financial Freedom: Casey shares his passion for empowering other professionals, particularly those in demanding W-2 jobs, to achieve their passive income goals by partnering with his fund.    Resources from Casey      LinkedIn | Website | Big Horn Capital Fund  Resources from Mike and Nichole      Gateway Private Equity Group |  Nic's guide 

In this episode of Future Finance, hosts Paul Barnhurst and Glenn Hopper welcome Natalia Toronyi, a finance executive with nearly 20 years of experience in financial transformation. The conversation delves into Natalia's impressive journey from navigating life during the collapse of the Soviet Union in Ukraine to leading financial transformations in major global companies. The episode explores how AI is reshaping finance, particularly in the areas of internal audits, treasury, and talent management. Natalia shares insights on the real-world applications of AI in finance, discussing both its potential and challenges.Natalia Toronyi is a finance executive with nearly two decades of experience leading financial transformations across various sectors, particularly in Fortune 500 global industrial manufacturing companies. Known for her problem-solving mindset and focus on data-driven decision-making, Natalia has led numerous automation and digital transformation projects. Her passion for people-first leadership, integrity, and innovation has made her a trusted leader in the finance space.In this episode, you will discover:How AI is transforming the finance function, from internal audits to treasury management.The importance of creating well-defined processes and SOPs as AI continues to integrate into business functions.How automation and AI tools can optimize working capital, cash flow forecasting, and financial risk management.The evolving role of talent in the finance industry and how leaders should focus on developing strategic and critical thinking skills.Key considerations when evaluating AI tools for finance teams, including scalability, security, and ROI.Natalia's expertise makes this episode a must-listen for anyone interested in AI and finance. Her insights on AI in audits, treasury, and talent management offer valuable takeaways for both finance professionals and tech enthusiasts, inspiring new ways to approach decision-making and business processes.Follow Natalia:LinkedIn - https://www.linkedin.com/in/nataliatoronyi/Join hosts Glenn and Paul as they unravel the complexities of AI in finance:Follow Glenn:LinkedIn: https://www.linkedin.com/in/gbhopperiiiFollow Paul:LinkedIn - https://www.linkedin.com/in/thefpandaguyFollow QFlow.AI:Website - https://bit.ly/4i1EkjgFuture Finance is sponsored by QFlow.ai, the strategic finance platform solving the toughest part of planning and analysis: B2B revenue. Align sales, marketing, and finance, speed up decision-making, and lock in accountability with QFlow.ai. Stay tuned for a deeper understanding of how AI is shaping the future of finance and what it means for businesses and individuals alike.In Today's Episode:[03:27] - Natalia's Background[10:09] - Treasury & AI[13:08] - AI in Audits[17:07] - Evaluating AI Tools[24:39] - Talent Development & AI[28:10] - Future of Finance[32:41] - Advice to Younger Self[33:23] - Leadership Across Cultures[35:02] - Episode Wrap-Up

We're seeing a huge leap in potential when it comes to what AI can accomplish in industrial settings. Not only can it catch errors, it can provide intelligent insights to prevent them in the first place, reduce waste, save costs, and improve processes. Recorded live from Automate 2025, we sat down with Alvin Clark, Senior AI Engineer at NVIDIA, to discuss AI agents in manufacturing and how they're reshaping industrial inspections. We hear about all the different use cases of AI agents, including error detection and understanding the root cause of errors, saving costs, and even supplying training data to patch the gaps in “tribal knowledge” of manufacturing processes. You'll hear real examples of how AI agents have saved costs and reduced errors drastically when monitoring SOPs and how they can provide multimodal maintenance assistance. Alvin also takes us through how NVIDIA's Metropolis works at helping developers create visual AI agents and why the next few years will see visual AI inspections take off in manufacturing. In this episode, find out: Alvin shares his background in the AI space and why he saw potential in AI earlier than most Why 2012 was the real AI boom and how we saw a shift from the algorithm being king to data being king Alvin's explanation for what an AI agent does in four stages How AI agents are evolving beyond capturing data to providing intelligence in industrial settings How vision inspection can perform not only real time error detection but also real time failure analysis Use cases for AI agents and examples of how Alvin has seen them most successful How AI agents could also address the skills gap and replace the multimodal “tribal knowledge” we'll lose when people start retiring Alvin breaks down how Metropolis works to help developers build visual AI agents How simulation, training and data transform what AI agents can accomplish Alvin's perspective on where manufacturers are in their industrial AI journeys The role of systems integrators in leading the AI revolution What the next phase of AI agents will look like Enjoying the show? Please leave us a review here. Even one sentence helps. It's feedback from Manufacturing All-Stars like you that keeps us going! Tweetable Quotes: “Metropolis is a combination of models and tools that are used to build what we call vision analytics. So anytime you're looking at video images and you want to extract information from that, these are the tools that can help you do that.” - Alvin Clark “It's not really the ability to catch the error, it's the ability to, as quickly as possible understand the genesis that caused the error.” - Alvin Clark  ”If I had to kind of describe an AI agent, it is a collection of one or more models that can perceive, reason, and potentially plan and then execute.” - Alvin Clark Links & mentions: NVIDIA Metropolis, automating physical spaces and infrastructure with interactive visual AI agents and services AlexNet, a convolutional neural network architecture developed for image classification tasks, like identifying a cat Make sure to visit

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Recorded at Vision Hi-Tech Training & Expo, Ben Dexter sheds light on a common issue: many shop owners are only scratching the surface of what their shop management systems can do. From underutilized tools to overlooked processes, this conversation uncovers the true value of role-based training, strategies for better customer communication, why profit should be seen as a healthy business goal, the impact of digital vehicle inspections (DVIs), why strong service advisors are essential, and the crucial role of inventory control in shop performance. Whether you're a shop owner, service advisor, or team leader, this episode offers practical takeaways to help your business thrive. Ben Dexter, National Training Manager, NAPA TRACS. Find Ben's other episodes HERE Show Notes Vision Hi-Tech Training & Expo: https://visionkc.com/ Shop Management System Utilization (00:01:21) Shop Owner Mindset and Growth (00:02:56) Labor Matrix and Pay Structures (00:04:39) Communication and Transparency (00:06:21) Profitability and Professionalism (00:07:45) Customer Experience Focus (00:08:36) Inventory Control and Efficiency (00:09:30) Inventory Management Best Practices (00:10:58) Parts Stocking and Human Error (00:11:21) Balancing Inventory Investment and Efficiency (00:13:07) Service Counter and Customer Experience (00:15:41) Workflow, Process, and Flowcharts (00:20:07) Role-Based Training and SOPs (00:23:23) AI and Shop Management (00:26:45) Interview Process and Diagnostic Challenges (00:29:20) Service Counter Accountability (00:31:56) Breaking the Cycle and Seeking Help (00:34:17) Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 Subscribe on YouTube: https://www.youtube.com/carmcapriotto Follow on LinkedIn:

Is it possible to earn $1.5M without owning real estate? Can Airbnb automation replace a 9–5? Can systems outwork people—without burnout?Adam Hager, co-founder of Airpreneur, has assisted over 350 clients in establishing profitable Airbnb businesses through his mentorship platform. His expertise lies in automation, systems thinking, and the Airbnb arbitrage model, which he used to rapidly scale his own portfolio from zero to 19 units within a year. This expansion generated over $150,000 in revenue with a 55% profit margin, all without owning any properties.Adam shares actionable insights on cracking open the “arbitrage” business model, where to find the best rental opportunities, how to automate guest experiences, and why AI is revolutionizing the short-term rental market. From building five-star hospitality systems to tapping into Airbnb's new “Experiences” platform for additional side income, Adam reveals how anyone can build freedom and security in today's shifting, tech-driven landscape.In this conversation, you'll learn:The insider playbook for Airbnb arbitrage—making $1,000 or more per property each month by leasing, not owning.Next-level automation and AI tools to skyrocket your passive income and guest reviewsHow to tap into the brand new Airbnb Experiences for repeat guests and extra referral revenue, before everyone else catches on.Proven frameworks and systems to scale from your first deal to 7-10 properties (or more).Takeaways:Rental arbitrage workAutomation and AI = ScaleCapitalize on new revenue with experiencesConnect with Adam Hager:Instagram: https://www.instagram.com/adam_airpreneur/Timestamps:00:00 – Demystifying Airbnb: You don't need a beachfront home to get started02:03 – The business model: Airbnb arbitrage and how to profit without ownership03:26 – What's hardest: Finding properties, guests, or managing the process?04:14 – Scaling up: Using AI and automation for listings, portals, and reviews07:16 – Is this business real estate or digital marketing?09:22 – The critical importance of five-star reviews and Superhost status13:14 – Maximizing income: Add-ons, upsells, and Airbnb Experiences17:43 – Building for scale: Automating, hiring, and leveraging training assets with AI20:02 – The future of work: Why skill-building and risk taking are essential in the AI era22:39 – Systematizing hospitality: Training, onboarding, and SOPs for repeatable success26:15 – Special listener offer: Free Cash Flow Quick Start Kit and clarity session_____________________________________________

In this episode of the Women Invest in Real Estate podcast, we're diving into the pivotal mindset and operational shifts you need to scale a real estate portfolio beyond five properties. We address the unique challenges that women investors often face and explore how many stall out by not treating real estate as a true business. The conversation offers actionable insights on building a strong team, creating streamlined systems, and embracing delegation. We also discuss the importance of paying yourself, investing in a property manager, and tracking your time to uncover what can be delegated. From the value of surrounding yourself with like-minded peers to the power of creating SOPs, this episode is packed with practical advice to help listeners overcome scaling roadblocks and take their investing to the next level. Whether you're just getting started or looking to grow, this is a must-listen for serious real estate entrepreneurs.If you've struggled to scale your business because of fear of losing your sanity? Hint: it's easier than you think! Join us on June 18 at 12pm CT for our free webinar! Lastly, doors will be opening for The WIIRE Community opening again in July and spots will go quick, so make sure your name is on the waiting list to be the first to know when it happens! Resources:Simplify how you manage your rentals with TurboTenantSecure your seat for our free webinar on June 18 at 12pm CTGrab your spot in The WIIRE CommunityConnect with the WIIRE Bookkeeper Leave us a review on Apple PodcastsLeave us a review on SpotifyJoin our private Facebook CommunityConnect with us on Instagram

In this episode of the Systems and Workflow Magic Podcast, I'm joined once again by my friend and fellow systems-loving business owner, Kat Schmoyer. Together, we're diving into all things quarterly planning—specifically, how to approach the next Quarter with intention, strategy, and a whole lot less pressure. Whether you're gearing up for a packed season or you're slowing down to focus on refining your backend, this episode will give you permission and practical tools to finish the year strong without burning out!Top reasons to listen to the entire episode:-Discover Kat's Four Pillars of Quarterly Planning – Learn how “Time, Money, Dreams, and Dailies” can revolutionize how you approach your business goals.-Stop the Burnout Spiral – Hear Kat and Dolly discuss the importance of realistic planning in busy seasons-Get Inspired to Serve & Sustain – Find out how simply focusing on client care in Q4 can be a powerful business strategy.Full Show Notes Here!Mentioned Resources & Links

In this episode of The Abundance Mindset, Vinney Chopra and Gualter Amarelo go deep on two absolutely critical factors for building a highly valuable business: systems and financeability. This is the tactical gold most business owners miss when trying to scale or prepare for an exit.   Vinney, who has scaled over 30 companies and built a $1.6B empire after starting with just $7, shares how building out detailed SOPs (Standard Operating Procedures) not only frees his time but makes his businesses sellable at premium valuations. Gualter, author of Broke To A Quarter-Million, explains why most business owners unknowingly trap themselves by failing to structure their companies in ways that banks—and buyers—can finance.   In this game-changing conversation, you'll learn:

Text us a pool question!In this episode of the Talking Pools podcast, Rudy Stankowitz discusses the importance of operational leverage in the pool business, emphasizing the need for systems and processes that allow for efficiency and profitability. He explores various strategies for streamlining operations, optimizing routes, and managing client relationships. The conversation also delves into innovative solutions for pool maintenance, particularly focusing on nitrate removal, challenging traditional industry norms, and advocating for smarter, more sustainable practices.takeawaysOperational leverage means doing more without working more.Building systems is essential for business freedom and profit.Standard operating procedures (SOPs) are crucial for efficiency.Route optimization can save time and money.Client segmentation helps identify profitable customers.A CRM system is vital for managing customer relationships.Measuring team performance can enhance productivity.Inventory control prevents waste and improves margins.Training should focus on critical thinking, not just tasks.Innovative solutions like ion exchange can revolutionize pool maintenance.Sound Bites"Work less, earn more.""Leaky ops equals leaky profits.""You need systems that scale.""Not all pools are profitable.""Nitrate removal can be done."Chapters00:00Unlocking Operational Leverage03:00Streamlining Operations for Profit12:01Building a Scalable Business18:02Innovative Solutions for Pool Maintenance24:58Challenging Industry Norms AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. OuBLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%Jack's MagicIf you know Jack's you'd have no stains!RaypakRaypak, leading the evolution of environmental efficiency and sustainability in pool heaters.CPO Certification ClassesAttend your CPO class with Rudy Stankowitz!Online Pool ClassesThe difference between you and your competition is what you know!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Watch Here: https://youtu.be/Vc2XhcablroAbout the Guest: Monica Garcia Duggal is an investment banker turned entrepreneur, financial consultant, and breathwork evangelist. With decades of experience spanning institutional finance, entrepreneurship, and real estate, Monica brings an unmatched blend of analytical rigor and human insight. She's also the author of The Power of Breath: The Gift of Self-Actualization Through Meditation and is currently developing offerings in personal and business finance to help people scale or exit with grace—and clarity.Summary: In this refreshingly unique episode of the How2Exit podcast, host Ron Skelton sits down with Monica Garcia—a former investment banker, serial entrepreneur, and breathwork advocate—for a dynamic conversation that fuses the hard numbers of finance with the soft power of emotional intelligence. Monica unpacks her journey from English major to high-level financial analyst, her path to launching and exiting a successful company, and the surprising role breathwork played in helping her—and her clients—make smarter business decisions.What starts as a conversation about buying and selling companies becomes a masterclass in how personal awareness, emotional regulation, and intentional calm can make you not only a better businessperson, but a wealthier one. With over 30 years of financial experience, Monica proves that deep breaths and deep spreadsheets are not mutually exclusive—they're complementary. Key Takeaways:Monica's Unique Origin Story: She started as an English and rhetoric major aiming for law school but fell into investment banking through a temp job—and never looked back.From Analyst to Operator: After earning her Series 7 and 63 licenses and getting deep into finance, she pivoted into real estate investing, entrepreneurship, and consulting, eventually launching and selling a company after 16 years.The Exit Process: It took Monica and her team three years to prepare their business for a successful exit, including rebranding and building SOPs that made the company operate independently of its founders.Post-Exit Transition: Unlike many founders, she stayed on for three years post-sale to support the acquirer's team—a 100-year-old company that had previously struggled with a hands-off acquisition.Breathwork as a Secret Weapon: Monica discovered breathwork during a personal health crisis and now teaches it as a tool to improve decision-making, reduce stress, and regulate nervous system responses—especially during high-stakes transactions like exits.Combining Logic and Intuition: Monica advises founders to create a “contract with themselves” about their exit terms and to use breathwork to stay grounded when emotions or outside pressures threaten to override those decisions.Breathwork = Better Returns: She claims that making decisions from a calm, regulated state can improve your financial decision-making by up to 30%.Beyond Money: Wealth, according to Monica, is not just financial—it's emotional, physical, and relational. Breathwork enhances all of it.--------------------------------------------------Contact Monica onLinkedin: https://www.linkedin.com/in/monicagduggal/Website: https://www.monicagarciaduggal.com/--------------------------------------------------

In this powerhouse episode of The Abundance Mindset Show, Vinney Chopra and Gualter Amarelo break down the mindset and strategies behind building businesses that aren't just profitable — but sellable. Vinney, who started with just $7 and has now built a $1.6 billion portfolio in real estate, hotels, and senior living, shares how he systematically creates companies that thrive even when he's not involved.   Gualter, author of Broke To A Quarter-Million, brings his sharp operator's lens to the conversation.   Inside, they dive into:

In this episode of The Abundance Mindset, Vinney Chopra and Gualter Amarelo dive deep into a crucial but often ignored topic: how to build a business that's actually valuable — not just busy.   Vinney, who built a $1.6B portfolio after starting with only $7, shares personal insights on how his businesses now run smoothly with the right people, systems, and leadership — even while he travels the world. Gualter, author of Broke To A Quarter-Million, opens up about his early struggles resisting systems and SOPs, and how failing to implement them led to chaos as his business grew.   In this powerful conversation, you'll discover:

How do you grow a high-margin recruitment business without hiring a big team—or chasing every lead? And what happens when you go all-in on yourself, right before a global pandemic? In this episode, I'm joined by Jordana Matsos, founder of Higher Equity, who shares how she launched a solo sales recruitment agency with no prior agency experience—and grew it into a $500K+ business by being radically transparent, highly organized, and boldly direct. We discuss why blunt messaging often works better than polished sales talk, how Jordana systematized her entire operation to run lean, and the lessons she learned after scaling too quickly. She also shares how she created an online academy for job seekers, turning inbound candidate traffic into an additional revenue stream. Episode Highlights: [03:43] From sales leader to recruiter: Jordana's career pivot [11:16] Building the business: pricing, tools, and tech stack [14:28] Leveraging video and short-form content to attract talent [21:58] What went wrong when she scaled too fast [28:45] Creating the HireQuity Academy to serve job seekers [40:46] SOPs and templates that saved time and ensured consistency [45:48] Business development: blunt pitches, smart triggers, and warm referrals [58:30] Why transparency builds trust with both clients and candidates Blunt Messaging That Converts Jordana's “blunt honesty” approach is one of her biggest differentiators. She shares full job details upfront—company name, comp, and expectations—which earns her 55–70% candidate response rates. For clients, her pitch deck goes out in the first message, including fee structure and recent placements, eliminating unnecessary back-and-forth and building immediate trust. Systematizing Solo Success Coming from a corporate sales background, Jordana knew she had to create repeatable, efficient processes. She templatized everything—from client onboarding to follow-ups and outreach. Tools like Google Sheets, Taplio, Otter.ai, and Aspect helped her automate and scale as a solo operator. Lessons from Scaling Too Fast After a strong first year billing nearly $300K solo, Jordana hired a full-time recruiter, BD rep, and sourcer. But expenses skyrocketed, margins plummeted to 20%, and client relationships suffered. She course-corrected by downsizing, letting go of low-margin clients, and doubling down on her niche—bringing her gross margins back to 60%+. Creating a Revenue Stream with Purpose Unable to serve every candidate personally, Jordana built the HireQuity Academy—an online course that gives job seekers an inside look at how recruiters think. With templates, interview prep, and real-world advice, it helps candidates stand out—and gives Jordana an additional income stream without trading time for money. About Jordana Matsos Jordana spent 15 years leading sales teams before founding Higher Equity in 2021. She now helps companies hire high-performing sales talent while running the HireQuity Academy to support job seekers. Tools & Resources Mentioned: Taplio | Otter.ai | Aspect | Cliff AI – now part of Quantive. Connect with Jordana: LinkedIn | Instagram | YouTube | HireQuity Academy | HireQuity Recruitment Connect with Mark Whitby: Free 30-Minute Strategy Call | LinkedIn | Instagram | Facebook Subscribe to The Resilient Recruiter and leave a review if you found value in this episode!

What does it really take to scale a home service business to $100 million in revenue? In this episode of Owned and Operated, we dive deep into the business growth strategies, leadership transitions, and operational upgrades needed to build a high-performing trades company. Whether you're in HVAC, plumbing, or another skilled trade, this conversation reveals the mindset shifts and systems that power sustainable service business growth.We break down why your original team may not be equipped to scale with you, how leadership development drives long-term success, and the pivotal role our podcast has played in accelerating team performance and industry insight. You'll hear real-world examples from the field, including how our Jackquisitions segment has influenced both strategy and execution in our journey to $100M.If you're leading a service business through a growth phase—or preparing to—this episode will give you real-world lessons on building smarter, scaling faster, and staying focused on what matters most.

In this episode, I had the pleasure of sitting down with Rhys, a veterinary practice owner from Vancouver who brings a unique perspective thanks to his background in hospitality and his passion for building businesses that can thrive without the owner being tied to every detail. We dove deep into what it really takes to transform a veterinary practice from a self-employed job into a scalable, sellable business. Our conversation covered everything from the importance of building robust systems and standard operating procedures, to leveraging data-driven management and authentic marketing that truly reflects your practice's identity. Throughout our discussion, Rhys shared actionable strategies for veterinary professionals who want to attract, engage, and retain clients—while also reclaiming their time and sanity. We talked about defining your mission and vision as the foundation for all your systems, the necessity of SOPs for consistency and delegation, and how to use key performance indicators (KPIs) to proactively manage your practice. We also explored pricing strategies that balance value and affordability, and the critical importance of client retention and lifetime value. Reese even provided a toolkit of resources and calculators to help practice owners make informed decisions about hiring, budgeting, and pricing. Whether you're just starting out or looking to take your established practice to the next level, this episode is packed with practical advice and real-world examples. We wrapped up by discussing how to adapt to the future, especially with the rise of corporate competition and shifting market dynamics. My goal with this episode is to give you the insights and tools you need to build a veterinary practice that works for you—not the other way around. If you're ready to create a business that can run (and grow) without your constant presence, you won't want to miss this conversation!

Lem Garcia is a personal injury attorney and the founder of Lem Garcia Law in California. In this episode, Lem shares how he went from answering Craigslist job ads to running a 20-person law firm. With humility, insight, and honesty, Lem walks us through what it takes to start a firm from nothing and why self-belief and strategic thinking are key to long-term success.Lawyer Side HustlesUnlike some guests with side hustles unrelated to law, Lem's passion project is his firm itself. He sees law firm ownership as both a business and a creative pursuit. From writing SOPs to mentoring team members, Lem puts intention into every piece of the business.“If you explain the why behind what you're doing... they can apply that later on and be more confident in what they do,” expresses Lem Garcia in Episode 196 of You Are a Lawyer.Through firm leadership, Lem uses his law degree to create opportunity for others. He mentors staff, builds scalable systems, and remains deeply involved in both the legal and operational sides of his firm. His side hustle isn't separate from his practice; it is the practice.LISTEN TO LEARNHow to build a personal injury firm with no prior clientsThe value of mentorship and team-building in law firm growthWhy self-belief matters more than "golden handcuffs"WE ALSO DISCUSSThe emotional reality of launching a firm with a newborn at homeHow law school theory differs from real-world legal practiceWhat makes mentorship a vital part of successful leadershipJoin the FREE mailing list!Get behind-the-scenes content from You Are A Lawyer. 1) Visit www.youarealawyer.com2) Add your email address to the Subscribe pop-up box OR3) Enter your email address on the right side of the screen4) Get emails from me (I won't fill your inbox with junk)!Interact with You Are A LawyerKyla Denanyoh hosts the You Are A Lawyer podcast. Follow the podcast:YouTube: https://www.youtube.com/@youarealawyerWebsite: https://www.youarealawyer.com

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EPISODE 320 - Betty Banner is back in the story, briefly, as Hulk fights the Leader's robots... as does Bruce Banner! Plus we get some nifty flashbacks of the Hulkbusters with great visual from Mr. Todd McFarlane. For Loose Screws, Kevin likes the TV show Murderbot and Will saw an exhibit of Jack Kirby's art. ---------- Subscribe at screwitpodcasts.com for monthly bonus episodes -- profits go to comics-related charities. Join our free Discord (link at screwitpodcasts.com) And email us at screwitcomics@gmail.com  

Why is your business failing? Let's be real—failure is inevitable, but how you handle it defines your success. In this inspiring conversation on the Young Boss podcast, host Isabelle Guarino dives into the challenges of entrepreneurship, from building strong systems (SOPs) to hiring, training, and retaining the right people. Youth is your power, and if you're a young entrepreneur ready to take your business journey to the next level, this episode is packed with practical advice to help you thrive.Discover why SOPs are the backbone of your business and how their absence may be holding you back. Learn how your leadership, habits, and relationships with your team directly impact your company's success. Failure is part of the process, but with actionable strategies, you can turn setbacks into stepping stones and create a thriving business. Whether you're struggling with people management, outdated processes, or identifying talent, this episode offers unique experiences, success stories, and tools to help you lead with excellence.Are you ready to master your business and make your entrepreneurial vision a reality? Like, share, and follow on Instagram and TikTok, and subscribe on YouTube and Spotify for weekly episodes filled with motivation, financial literacy tips, and strategies for young bosses like you. Your success story starts here—because youth is your power.#onboardingprocess #sop #howtoonboardnewemployees #onboardingnewemployees #employeeonboardingCHAPTERS:00:00 - Intro01:07 - Importance of SOPs for Business Success09:48 - The Journey of Entrepreneurship: Never Feeling "Made It"11:24 - 360 Electrical: Innovations in Energy Solutions12:16 - Mental Health Challenges for Entrepreneurs13:15 - Embracing Failure as a Learning Tool15:02 - Identifying Core Issues in Your Business17:20 - The Human Element: People Over Businesses20:38 - Harnessing Youth as a Powerful AssetSubscribe to Young Boss with Isabelle Guarino wherever you get your podcasts, and be sure to like, share and follow on Instagram and TikTok.And remember, youth is your power.

Send us a textHaving clear SOPs keeps Amazon teams consistent and saves hours on repetitive tasks. This video shows how brands and agencies make smoother operations through real systems. Get examples and tips from My Amazon Guy's own library of documented procedures.Get the exact SOPs we use  to generate over $1.2 billion in annual Amazon sales: https://bit.ly/4dQ2hbr#AmazonProcesses #SOPTips #AmazonAgency #MyAmazonGuy #EcommerceSystemsWatch these videos on YouTube:Are You Ready for Prime Day? https://www.youtube.com/watch?v=kaEUzjW6sxg&list=PLDkvNlz8yl_YEKE1B5o1uhbBm1QQcPzmYYou're Losing DTC Sales Over These Simple Mistakes! https://www.youtube.com/watch?v=NRUl0QIPuj8&list=PLDkvNlz8yl_YEKE1B5o1uhbBm1QQcPzmY&index=4-------------------------------------------------Struggling with ads? Download our free PPC guide made for Amazon sellers: https://bit.ly/4kVZ9gMWant better rankings? Grab the free Amazon SEO toolkit and start fixing your listings: https://bit.ly/457zjSlTimestamps00:00 - Why Consistency Fails Without the Right System00:44 - SOPs Actually Give More Freedom01:45 - McDonald's and Airlines Follow SOPs02:58 - How SOPs Work at My Amazon Guy03:59 - Amazon Advertising SOP Example05:20 - Choosing What to Document First06:32 - Tools to Record or Type SOPs07:21 - How to Test and Improve Your SOP08:01 - How to Organize SOPs for Easy Use09:16 - Keep SOPs Updated Quarterly-------------------------------------------------Follow us:LinkedIn: https://www.linkedin.com/company/28605816/Instagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Twitter: https://twitter.com/myamazonguySubscribe to the My Amazon Guy podcast: https://podcast.myamazonguy.comApple Podcast: https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwSupport the show

This week, Andrew sits down with Harish Abbott, CEO and cofounder of Augment, the AI teammate for logistics. Harish says, “Logistics is broken,” and in this episode, he goes deep into just how broken, talking about the inefficient ways information is shared between numerous parties on any given shipment. He talks about how overwhelmed operators are by emails and manual processes, leading to costly inefficiencies, a lack of time for creative work, high turnover, and burnout. The former CEO and cofounder of Deliverr, which was acquired by Shopify for $2.1B in 2022, is setting out to change that with Augment.In this episode, Harish shares:Why the flow of logistics information is broken and the real-world costs of its inefficiency, including missed appointments, wasted labor, and asset underutilization.How Augment aims to solve these problems with an AI teammate named Augie that can understand SOPs, manage workflows like tracking and document collection, and learn from context, freeing up human operators for judgment-based tasks.The critical importance of living out your company's values and deeply understanding operator pain points in building scalable businesses.Insights on navigating the rapidly evolving AI landscape, balancing innovation with delivering tangible business value, and Harish's approach to fundraising for a capital-intensive AI venture.A five-year vision for Augment focused on significantly reducing waste in the $10+ trillion global logistics industry and enabling more efficient commerce.Follow The Freight Pod and host Andrew Silver on LinkedIn.*** This episode is brought to you by Rapido Solutions Group. I had the pleasure of working with Danny Frisco and Roberto Icaza at Coyote, as well as being a client of theirs more recently at MoLo. Their team does a great job supplying nearshore talent to brokers, carriers, and technology providers to handle any role necessary, be it customer or carrier support, back office, or tech services. Visit gorapido.com to learn more. A special thanks to our additional sponsors: Cargado – Cargado is the first platform that connects logistics companies and trucking companies that move freight into and out of Mexico. Visit cargado.com to learn more. Greenscreens.ai – Greenscreens.ai is the AI-powered pricing and market intelligence tool transforming how freight brokers price freight. Visit greenscreens.ai/freightpod today! Metafora – Metafora is a technology consulting firm that has delivered value for over a decade to brokers, shippers, carriers, private equity firms, and freight tech companies. Check them out at metafora.net. ***

In this episode, David DeCelle, CEO of ModelFA, sits down with Matthew Awai of Advisor Tech Partners to explore how financial advisors can streamline operations, automate tasks, and reclaim valuable time in their business. Matthew shares his journey from working at a broker-dealer to co-founding Advisor Tech Partners, and dives into real-world automation examples that are saving firms up to 10 hours per week—just in scheduling. Whether you're a solo advisor or part of an enterprise team, this conversation offers insights into tools like Zapier, Wealthbox, and AI agents that can modernize your firm's workflows.    

Welcome back to Small Business School! In this week's episode of the Business Builder series, we're tackling something most entrepreneurs know they should be doing… but often avoid: building systems and procedures in your business (aka SOPs). But don't worry—this isn't about creating a stuffy, never-used operations manual. I'm walking you through how to build simple, repeatable systems that actually help you grow, without making it your full-time job. If you've ever said, “I know I need systems, but who has time?”—this one's for you.Key topics covered:What SOPs really are—and what they aren'tHow to create effective systems in just 3 minutes using the tools you already haveWhy messy, imperfect SOPs are better than perfect ones that never get usedTips for building a culture where your team creates and owns the systems tooWhether you're onboarding clients, posting content, or running payroll—this episode gives you a clear roadmap to make systems your secret weapon (without the overwhelm). Let's get your time back and start building a business that runs without you in the weeds.ChallengeA simple action step: pick one task you do regularly that you're ready to delegate. Record yourself doing it—using Loom, a voice note, or a Zoom video—and save it in an SOP folder.Mentioned in this episode: If you are running a business in Canada and you need help with all the things accounting related, but more importantly understanding the numbers I invite you to check out https://thriveaccounting.co/Staci's Links:Instagram. Website.The School for Small Business Podcast is a proud member of the Female Alliance Media. To learn more about Female Alliance Media and how they are elevating female voices or how they can support your show, visit femalealliancemedia.ca.Head over to my website https://www.stacimillard.com/ to grab your FREE copy of my Profit Playbook and receive 30 innovative ways you can add more profit to your business AND the first step towards implementing these ideas in your business!

Episode Title: Is Your Business Trapped in Your Head? How to Build Systems That Set You Free with Eric Williams Released: June 10, 2025 Guest: Eric Williams, Founder & Chief Business Transformation Officer at Willity Host: Marcia Riner, Business Growth Strategist at Infinite Profit®

Unlock explosive business growth by dedicating just ONE DAY a week to working ON your business instead of IN it!

If you find yourself constantly pulled into the weeds of your own design business—reviewing invoices, managing installs, fixing mistakes, and replying to every text and call—this episode is for you. Melissa dives deep into why so many interior designers unknowingly become the bottleneck in their own firm and how you can flip the script to reclaim your role as the strategic visionary and principal creative. It's not just about doing less, it's about doing what only you can do—and empowering others to do the rest. You'll learn how to identify your true zone of genius, the one that fuels your creativity and drives your business forward. Melissa shares actionable steps to delegate with purpose, create effective systems, and carve out dedicated CEO time to dream and strategize. If you're tired of hustle and grind and ready to lead with clarity, confidence, and creativity, this episode is your blueprint. IN THIS EPISODE, YOU WILL HEAR: (02:48) Why staying in the weeds is sabotaging your growth—and how to break free. (08:15) The 3-part criteria to define your true zone of genius. (13:54) How to build a detailed delegation list that leads to effective job descriptions. (18:19) Why and how to create SOPs—even if you've been “winging it” until now. (24:03) The power of quarterly retreats and why finding a vista can supercharge your vision. (28:41) How being a “control enthusiast” is holding you back—and how to let go. SUPPORTING RESOURCES: Idiogram: https://idiogram.ai MidJourney: https://www.midjourney.com Sora by OpenAI: https://openai.com/sora When you're ready to step into a bigger vision in your design business and create exceptional results and celebrations, book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

In this REPLAY solo episode, I'm diving into four big reasons why contracts are essential for every creative business owner. Whether you're just starting out or you've been in business for a while, having contracts in place isn't just a nice-to-have—it's a must-listen! The Legal Paige Contract ShopShop Now at The Legal Paige Contract Shop >>Top reasons to listen to the entire episode:1- Learn how contracts protect both you and your clients—yes, even for complimentary sessions.2- Hear how having a contract instantly elevates the professionalism of your brand.3- Get practical, non-intimidating steps to start using contracts (even if you're not ready to hire a lawyer).Full Show Notes Here!Mentioned Resources & Links

https://constraintcalculator.scoreapp.com/ In this episode, Jordan Ross dives deep into why digital marketing agencies must embrace AI over the next 6–12 months to stay competitive. He outlines a clear, actionable roadmap for agency leaders to build internal AI capabilities, covering everything from creating robust infrastructure to auditing and refining SOPs, structuring centralised data, and implementing AI-driven workflows. Jordan doesn't sugarcoat the urgency: agencies that fail to act now risk falling behind or even shutting down.Chapters — The Urgency of AI Adoption — Building the Right Infrastructure for AI — Structuring Data for AI Efficiency— Implementing AI Solutions in Your AgencyTo learn more go to 8figureagency.co

Kass and Mike Lazerow are serial entrepreneurs and investors, best known as the co-founders of Golf.com and Buddy Media, the leading social media marketing platform that sold to Salesforce for $745 million. In this episode, they join Natalie for a raw, unfiltered conversation on the messy reality of building billion-dollar businesses, raising a family, navigating marriage, and staying focused through it all. They don't hold back. From the tough lessons they've learned as partners and parents to the playbook they've developed for building a business that lasts, you'll walk away with the inside scoop on what it really takes to build a wildly successful business… and stay married while doing it. TIMESTAMPS 00:00 - Introduction to Mike and Kass Lazerow 01:22 - Why co-founder partnerships succeed, or fail 02:38 - How to navigate working together as a couple 05:11 - The must-ask questions before choosing a business partner 07:28 - Equity splits, work ethic, and setting expectations 12:03 - The reality of balance for entrepreneurial families 14:27 - Building businesses during early parenting years 21:18 - The V2MOM framework for focus and decision-making 29:17 - Identifying the key levers that drive business growth 32:34 - Common mistakes in hiring and building a team 36:18 - Scripts and frameworks for difficult conversations 40:20 - Legal foundations every founder should know 45:41 - The emotional side of entrepreneurship and building wealth 49:42 - Rethinking money, freedom, and legacy 55:24 - What success really looks like in business and life RESOURCES + LINKS Grab Kass + Mike's New Book Shoveling Shit Here: kassandmike.com/the-book Get The Small Business Planner Here - The Tool Every Founder Needs To Organize + Run Every Detail Of Their Business, From Legal Documents + Contracts To Systems, SOPs, + Essential Operations. Sign Up For Our Free Weekly Newsletter & Get Insights From Natalie Every Single Week On All Things Strategy, Motherhood, Business Growth + More.  Drop Us A Review On The Podcast + Send Us A Screenshot & We'll Send You Natalie's 7-Figure Operating System Completely FREE (value $1,997).

How can architects build creative careers in the creator economy?In this episode of Practice Disrupted, Evelyn Lee speaks with Henry Gao, architect turned digital creator, educator, and founder of Draw With Gao, a platform that teaches architects and designers how to leverage iPad sketching as both a creative outlet and a new revenue stream. Henry's path offers a rare glimpse into how an architectural background can evolve beyond the profession into entrepreneurship, storytelling, and scalable creative business.Henry shares his journey from sketching historical buildings as a child in China to navigating a traditional architecture education in Canada and the U.S., and eventually stepping away from firm life after realizing it didn't align with his values. Along the way, he experimented with freelance renderings, ran an Etsy shop, studied architectural photography, and slowly built an ecosystem of content that now supports a global audience of designers.Together, Evelyn and Henry explore the challenges of leaving the traditional architecture path, the role of mentors and paid coaching, and what it takes to build a sustainable business around content, courses, and community. They also discuss Henry's evolution from side hustles to a full-time educational platform, the power of standard operating procedures (SOPs), and why he believes teaching is a form of service that architects are well-equipped to offer.“When I stopped trying to fit into traditional architecture roles, I started to see all the ways my training could serve people. Teaching, drawing, storytelling, those are still architectural skills. But now I use them to empower others, and in doing so, I've built a business that's both creative and sustainable.” - Henry GaoThe episode concludes with a reflection on ikigai - the Japanese concept of purpose, and how Henry's work sits at the intersection of what he loves, what he's good at, what people need, and what can be monetized. It's a conversation about reimagining the future of architecture as something broader than buildings - something designed to fit the life you want to live.Guest: Henry Gao is a designer, educator, and the founder of Draw With Gao, an online platform offering courses, tools, and coaching for architects and creatives interested in mastering digital hand drawing. Trained in architecture at Carleton University and Cornell, Henry transitioned from working in design firms to building a business rooted in teaching and storytelling. His work focuses on helping creatives turn their skills into impactful, scalable offerings in the creator economy.Is This Episode for You?This episode is for you if: ✅ You're an architect curious about alternative career paths ✅ You want to learn how to monetize creative skills beyond the billable hour ✅ You've considered launching an online course, product, or content platform ✅ You're exploring ways to build freedom and sustainability into your design careerWhat have you done to take action lately? Share your reflections with us on social and join the conversation.

Send us a textWant to Save 30+ Hours a Week and Future-Proof Your Business? Here's How Tech and AI Make It Happen with Tom AltmanIf tech overwhelms you but you know it could change the way you work and market—this episode is your gateway to clarity.Tom Altman, longtime CIO/CTO, tech strategist, and AI advocate, joins me to talk about how small businesses can stop drowning in complexity and start using technology to scale smartly. From cutting proposal time in half to turning AI into your standard operating procedure assistant, Tom shares no-fluff insights that save time, reduce stress, and help you grow—even as a team of one.We cover:

SUMMARY: In this episode, Aaron and Terryn tackle a common challenge for entrepreneurs: staying focused on what drives the most revenue. With 33-34 clients under their belt, the duo dives into the art of avoiding "shiny object syndrome" and keeping the main thing the main thing. They discuss how visionaries often get distracted by new ideas or peer influence, pulling resources away from proven revenue streams like Collab's bread-and-butter retainers—helping businesses identify team gaps, create SOPs, recruit, and onboard effectively.   Terryn shares strategies for grounding visionaries, emphasizing the importance of data-driven decisions over gut instincts. From using the EOS Vision Traction Organizer (VTO) to align new ideas with your core focus, to leveraging rocks to assess team capacity, they explore practical tools to filter out noise and prioritize high-ROI initiatives. The hosts also highlight the value of respectful pushback, maintaining a change log to track past experiments, and using decision-making matrices to quantify the value of new ideas.   Tune in for actionable insights on how to stay laser-focused on your best money-makers, balance visionary enthusiasm with operational reality, and build systems that ensure sustainable growth.    Minute by Minute: 0:00 Introduction 4:06 What visionary says the MMM is vs the data 6:27 Vision traction organizer 13:42 You need to cut out all the noise 20:25 Mondays can be tough

Anna Addoms, Wicked MarvelousOur guest in this episode is Anna Addoms, the insightful founder of Wicked Marvelous. Anna champions making technology, especially AI, accessible and genuinely useful for small business owners, always with a focus on reducing overwhelm and fostering authentic connections. In our chat, Anna shares her practical wisdom on how entrepreneurs can harness AI as a powerful tool without losing the essential human touch that truly matters in building lasting relationships and a thriving business.Key points discussed include:* AI as a Tool, Not a Replacement: Use AI strategically for back-office tasks, but always keep humans at the forefront of client interactions.* Guard Human Connection Fiercely: Implement AI in customer service with extreme care, ensuring transparency and easy access to human support.* Navigate AI Ethically and Practically: Stay informed about AI's capabilities and risks, using it to add value while protecting your brand and IP.Listen to the podcast to find out more.Innovabiz Substack is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.Show Notes from this episode with Anna Addoms, Wicked MarvelousThe AI Revolution: Tool, Not TyrantIt feels like just yesterday we were marveling at the dawn of AI, this "cool, shiny object" everyone was buzzing about. Fast forward to today, and we're deep in the trenches, moving beyond the mere novelty and into the serious business of practical application. The initial excitement was palpable, but now, as Anna Addoms wisely pointed out in our recent chat, we're navigating the "nitty gritty" – figuring out what AI is actually doing, whether it's truly adding value, and how to use it safely and effectively without getting lost down a "rabbit hole."Anna Addoms, with her characteristic clarity, cuts right to the chase: AI is fundamentally a tool, a multi-tool even. Think of it like a powerful chainsaw in your shed. In the right hands, with the right understanding, it can make incredibly light work of massive tasks. But if you're not careful, or if you don't really know how to wield it, you're just inviting a mess or unnecessary complexity. Our biggest goal, as entrepreneurs, should be to use AI to enhance our lives and businesses, to make things easier, and crucially, to still allow us to do what we do best: cultivate genuine human connections.Where AI Shines (and Where It Doesn't)So, where does this powerful multi-tool truly shine? Anna suggests focusing its considerable might on back-office tasks – those internal operations that often consume valuable time and energy. Picture those complex spreadsheet formulas that make your head spin; AI can whip those up in a flash. Or consider the initial drafts of long-form content, giving you a solid starting point without the blank page paralysis. The key here is using AI to shoulder a significant portion of the "heavy lifting," freeing you up for more strategic and human-centric work.But let's not get carried away. As Anna firmly reminds us, not every "low-level task can be farmed out" to AI. There are times when trying to force AI into a situation actually creates more complication than it solves. If a simple spreadsheet can organize your contact information, why complicate it by feeding it into an AI that might struggle with context? The wisdom lies in recognizing when AI is a genuine accelerator and when it's just an unnecessary detour.The Human Touch: Why Relationships Still RuleHere's where Anna's human-centered philosophy truly comes to the fore: AI should never, ever, replace genuine human connection. We've all been there – stuck in a frustrating recursive loop with a chatbot, feeling like we're talking to a brick wall. That "bad brain experience" doesn't just annoy customers; it actively "burns relationships." Anna is adamant: if you're deploying AI for customer service, there must be an immediate, clear escalation process to a real human. Without that "I wanna talk to a real human right now" button, you're essentially signing a death warrant for customer loyalty.It's not just about functionality; it's about authenticity. Anna points out the "uncanny valley" experience when AI voice technology gets too close to human, yet remains subtly "off." This creates a deep cognitive dissonance, a feeling of "something is wrong." Her advice is crystal clear: be transparency. If it's a bot, call it a bot. Don't give it a human name or picture. This ethical stance ensures trust, preventing your customers from feeling misled or, worse, "pissed off" because they couldn't escape an automated interaction.Building Your AI-Powered Personal Brand (Ethically!)Now, on a brighter note, AI can be an absolute boon for crafting and refining your personal brand's messaging. Anna herself has trained her AI to sound "exactly like me" for various content outputs – emails, sales pages, blog posts. This means she can generate initial drafts that are remarkably consistent with her unique voice and cadence. The magic, however, lies in the subsequent step: the human touch, the final edit. Anna emphasizes that she's always the "last person to see it," ensuring her "seal of approval" is on every piece of content that goes out. This blend of AI efficiency and human oversight is powerful.However, a crucial word of caution, something Anna highlighted with a stark anecdote: be incredibly mindful of data privacy and copyright when using AI tools. She shared a sobering example of authors inadvertently signing away their book copyrights by inputing their manuscripts into certain AI language models under their terms of service. It's like accidentally giving away your precious intellectual property to the public domain! Always, always read the fine print. Your content is your gold, so guard it fiercely.Mastering Your Workflow: AI as Your SOP SidekickLet's talk about a task many entrepreneurs dread: creating Standard Operating Procedures (SOPs). We know we need them, especially when scaling and hiring, but the thought of documenting every little step can feel overwhelming. This is where AI truly shines as an unsung hero. As Anna explains, many new hires struggle not because they're incompetent, but because they lack clear, documented processes. You hand over a task, and then find yourself frustrated when it's not done exactly as you envisioned.Anna's practical solution? Leverage AI! She encourages entrepreneurs to use prompts that guide them step-by-step through the SOP creation process. Even better, you can feed it enough information, and it can draft the entire thing for you. This isn't about abdicating responsibility; it's about leveraging AI's ability to structure information logically, ensuring "everything starts coming back faster and exactly the way they want." It's also fantastic for critiquing existing SOPs, pointing out gaps or areas for improvement that your brain, so familiar with the process, might simply overlook.The Calendar Conundrum: Owning Your Time with (or Without) AIThe digital calendar, while a godsend for organization, can also be a silent saboteur of your precious time if not managed with an iron fist. Anna and I both share a strong sentiment about this: you must maintain boundaries around your calendar and your time. While AI scheduling tools offer undeniable convenience, there's a real danger of "abdicating ownership" of your most valuable asset. Suddenly, your days are a chaotic collage of back-to-back meetings with no breathing room, leading straight to burnout.Anna's advice echoes a hard-won truth: your time, your rules. Instead of giving people 24/7 access to your schedule, block out specific times for different types of meetings or, even better, for uninterrupted deep work. This isn't about being unapproachable; it's about being strategic and protecting your mental and physical well-being. Whether you use AI for scheduling or not, the principle remains: actively manage your calendar, don't let it manage you.Staying Savvy: Protecting Your Digital SelfIn this "wild west" of AI, staying vigilant about your digital footprint is paramount. Anna recommends a simple yet powerful defense: set up Google Alerts for your name and business. It sounds old school, but it's incredibly effective for catching any unauthorized use of your likeness or content. Knowing what's being published about you, or as you, is the first line of defense. It allows you to be proactive, as Anna herself experienced when a podcast interview went live earlier than planned.Beyond monitoring, be aware of the bigger picture. While malicious voice cloning of individuals like us isn't the prevalent issue yet (it's mostly targeting celebrities), the technology exists. The reality is, some risk is inherent when putting content on public platforms. However, understanding your rights – the ability to issue cease and desist orders and report malicious content – empowers you to act swiftly if your digital identity is ever compromised. In this evolving landscape, awareness is truly your strongest shield.Summary:Anna Addoms provided incredible insights into navigating the brave new world of AI. Her core message is simple yet profound: AI is a powerful tool, but it should always serve to enhance human connection, never replace it. She emphasized the critical need for transparency, especially when AI is client-facing, and highlighted the importance of guarding your intellectual property. Ultimately, AI offers immense potential for efficiency and automation in our businesses, but its successful implementation hinges on a clear, human-centered strategy.Reach OutYou can reach out and thank Anna by visiting her website.Links:* Website – Wicked Marvelous* Twitter – @WickedMarvelous* Linkedin* Facebook* Instagram - @wicked_marvelousCool Things About Anna* Anna grew up in Colorado in a family of entrepreneurs, right in the thick of the tech boom. She was raised around innovation and search engines, with her dad running AOL's biggest competitor during the first dot-com bubble. That's a childhood spent at the intersection of curiosity and code.* She's a creative at heart: Anna went to art school and holds a degree in English Literature. Her journey from art and literature to Silicon Valley tech startups is a delightful zigzag, not a straight line. She's proof that you can be both a techie and a creative soul.* Anna has a knack for reinvention. After burning out in the high-octane world of Silicon Valley startups (like clockwork, every 18 months!), she realized her true passion was helping others build and implement their own dreams. She's now been running her own company for over a decade, thriving on variety and new challenges.* She's a self-confessed “sponge of knowledge,” always learning, always curious. Anna's love of learning has led her down unexpected paths—from luxury travel to ad agencies to med-tech startups. She's not afraid to pivot, experiment, or start over if it means staying true to her values.Imagine being a part of a select community where you not only have access to our amazing podcast guests, but you also get a chance to transform your marketing and podcast into a growth engine with a human-centered, relationship-focused approach.That's exactly what you'll get when you join the Flywheel Nation Community.Tap into the collective wisdom of high-impact achievers, gain exclusive access to resources, and expand your network in our vibrant community.Experience accelerated growth, breakthrough insights, and powerful connections to elevate your business.ACT NOW – secure your spot and transform your journey today! Visit innovabiz.co/flywheel and get ready to experience the power of transformation.VideoThanks for reading Innovabiz Substack! This post is public so feel free to share it. This is a public episode. 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This throwback episode features Dr. Kris Aadland joining Kevin and Zach from the Voices of Dentistry 2023 event in Scottsdale, Arizona! They discuss the myth that in-house CAD/CAM crowns are inferior to lab crowns, with Kris sharing insights from her extensive experience. The conversation covers various aspects of dental technology, including the efficiency of using multiple milling machines, digital designs, and standard operating procedures (SOPs) for running a smooth dental practice. Additionally Kris offers practical tips on using dental tools like dry shields and isolites to enhance productivity in the face of staffing shortages. Some links from the show: The Pathway (where Kris teaches) Dryshield Isolite Optragate Join the Very Dental Facebook group using the password "Timmerman," Hornbrook" or "McWethy," "Papa Randy" or "Lipscomb!" Very Clinical is brought to you by Zirc Dental Products, Inc., your trusted partner in dental efficiency and organization. The Very Clinical Corner segment features Kate Reinert, LDA, an experienced dental professional passionate about helping practices achieve clinical excellence.  Connect with Kate Reinert on LinkedIn: Kate Reinert, LDA  Book a call with Kate: Reserve a Call  Ready to upscale your team? Explore Zirc's solutions today: zirc.com    

For some people in the industry, one whiff of a plant when it first starts flowering, or a fresh batch of solventless, is all it takes to ignite their never-ending passion to forge ahead. Today's guest is one such individual.Blackleaf is on the road for this episode and sits down with Tyler Hall of Michigrown following the Bring Your Best Bag 2025 competition in Detroit to discuss literally everything surrounding terps. From Tyler's bursting box of rosin pucks he calls his head stash, to the logistics of keeping over 300 mother plants in rotation, as well as consulting large-scale grows across the country, dialing in their SOPs and genetic libraries, the story behind naming the Titty Sprinkles strain, and so much more.For the uninitiated, Tyler Hall is a seasoned cultivator who currently serves as the Chief Operating Officer at Michigrown, a leading Michigan-based