Podcasts about sops

Kiera reflects on some of her most memorable episodes and experiences across 1,000 episodes (!!!) of the Dental A-Team podcast! Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and today feels like a ridiculously special, amazing, incredible day. We are at 1,000 Dental A Team podcasts. Like, can you honestly believe this? I can't believe it. I can't believe that we have hit record on this podcast a thousand times. And honestly, I wanna say thank you to you as listeners, to all of you who have made this podcast a reality. If you're new to the show, welcome. I'm Kiera Dent. I love dentistry. I love making people happy. I love.   truly enjoying life. And this podcast came to me while Jason, my husband and I were hiking Yosemite. And I said, Hey, I've noticed that there's this area where they're unserved, where doctors and teams are not communicating on the same way. And like, there's really got to be a better way to help practices scale, to grow, to evolve. And being a team member myself and a business owner, I thought let's combine both of those perspectives. So truly it's an honor. ⁓   I honestly cannot believe that we are here. So if you've been here since episode one, please send me an email. Hello@TheDentalATeam.com. I will send you a personalized thank you to you. I am just so honored. If you've been here for at least like 900 of them, let me know. But truly it's such an honor to be able to have this podcast where we're able to give back, to serve, to share, to laugh, to grow. This podcast has been such a healing space for me. And so today I thought it'd be really fun.   for us to actually go through some of our most powerful success networks that's helped hundreds of doctors. It helps you. And I've called it the yes model. ⁓ that's focusing, wow, that's focusing in on you being able to say you, earnings and systems and team development. So focusing on you as a person, helping make sure that you're profitable as a practice, and then having systems and team development in place ⁓ to make sure that you can really, truly say yes to everything in life that you want. Because I truly, truly, truly believe.   that running a practice, having a successful team, having a team of people that are accountable does not have to be hard. And so really that's been the whole purpose of this is to make it tactical, practical. And I thought like, Hey, this is going to be something really fun. We're actually going to pull from our framework. But what I'm going to do is I'm actually going to pull from past episodes, some of our hottest episodes, some of those fun episodes to kind of help you see how we can focus on you as a person, how we can focus on your earnings and profitability of the practice and helping with your systems and team development.   Now, something that is fun is that there actually were several episodes that were our top downloaded episodes over the years. And so this is just something fun if you enjoyed it, amazing, but truly we looked back and these ones stood out. And so our episodes were episode 469, 10 Practices in 2 Years with Lewis Chen. So such a fun one to inspire, to ignite, to help all of us like really just get, I remember that practice and I was like, my gosh, I thought I like.   rampaged up and in like two years we had three, but to do 10 practices in two years. Our other top downloaded episode is episode 501, What Office Managers Need to Know and really helping those office managers highlight, elevate. Being an office manager in dentistry, I feel is such a tricky zone because there's really no rule book for it. And that's what we tried to create at Dental A Team is what is an office manager supposed to do and giving support to office managers and doctors so you can truly have these incredible leaders in your practice.   And then our next most downloaded episode was episode 607, A Day to Remember. And that was actually released on Thanksgiving. So shout out to you guys for having these as the most popular downloaded episodes. But like I said, I want to give you guys that framework for being able to say yes to everything with some podcast tools. Don't worry. You want to go back and listen to them if you don't want to. But trying to chunk that so you can really look at your life and your practice.   Kiera Dent (03:41) So breaking into the you section, this is about you as a person. This is about you being that visionary, that owner, that fulfilled human, because honestly, if you're not fulfilled and you're not happy with what you're doing, honestly, your practice can't be there. And when we build the yes model, we purposely put it in a specific order of you first, and we focus on you as a person. Then we focus on earnings and profitability. And then we focus on systems and team, because what I found is if we put them in this order,   You as a person first, kind like take the oxygen mask off of you, put it on you. Like you've to take care of yourself first before you can help other people. If we put that oxygen mask on yourself, then what we do from there is we can give and serve to other people. Then we focus on profit. Cause honestly, so much of stress comes from cashflow. Like honestly, the bulk of offices who sign up with us and not all, but a lot of them are struggling with cashflow. They're struggling with profitability. They're struggling to learn to read their numbers. And then we do systems and team development.   And a lot of times we think like, let's put the systems in place, cause that's gonna fix everything else. But what that does is it doesn't make sure that you are fulfilled and we know where you're headed as a person. So focusing on you as a doctor, scaling honestly starts with you, but that doesn't mean we're doing more. It means that you are the leader that your practice needs. You know where you're headed. You know what the direction of the practice is. And that's where this can all come together. So some of the episodes that we pulled out for you guys from all these thousands of episodes, like literally we have a thousand. ⁓   would be number 17. Like let's go way back in the archives. If you have not gone, you guys can always head on over to TheDentalATeam.com, click on podcasts. You can search any topic and you can go find all thousand episodes. But going back clear to episode 17, I love this one, is Goals are lost without Accountability. So when we're having those, like if you don't have accountability in your practice, if you don't have things to help keep your team accountable,   Honestly, doctors, you can have all the goals that you want, but you've got to have the accountability with it. And so I really love to help doctors and teams come together within Dental A Team and our consulting ⁓ to make sure that your goals are hit because we have accountability and that means your personal goals. So where you want to be and your professional goals. And we have a client that really like was struggling with some of their goals, but they knew where they wanted to go. They wanted to get a beach house. They wanted to be able to take care of their children in college.   ⁓ And what was really lovely about that is because we knew where they were going to go, we were able to help hold them accountable to it. And then we were able to the E portion that we'll get to, we were able to help create the profitability within the practice using production and metrics to be able to help them get there. But really looking at goals are lost if you don't have accountability. Like truly, if no one's holding people accountable, you doctor have to do it all. But even a lot of times things just get lost. And so making sure   that we really are working through these different pieces to make sure that your goals are not just a wish and a hope, but they're actually being measured and we're tracking them. We're making sure you're living the dream life that you want to be living. that would be an episode. Another episode in here would be 551 Leaders, You Need to Decide and helping you as a leader know that your team can't read your mind. You've got to make decisions. More is lost through indecision than a wrong decision. I have a quote over here by Theodore Roosevelt that   any moment of decision, the best thing you can do is the right thing. The next best thing is the wrong thing. And the worst thing you can do is nothing. And so making sure that on there, you guys are making a decision. Doctors like you have to decide. You have to be clear. You have to know where you're going. And I think deciding the life you want to live. ⁓ I have a quote that we say often, your practice should serve you, not you serving your practice.   making sure it's really giving you that dream life. Otherwise, go be an associate, like honestly, but there shouldn't be the stress and the heartache. And I know that there's stress with running a business. That's not something that we can ever take away, but really making sure we're fulfilling your bucket, your cup, making sure you're taken care of is a big portion. ⁓ Episode 940 was another popular one, What Leaders Should Not Do.   I thought this is a really good one to help doctors like realizing your role has to change. You have to become this incredible person. We have to know where you're going. We have to know this vision. But honestly, like leaders, you should not be doing everything. You should not be fixing everything. Otherwise you're enabling. And I remember another great ⁓ thought is when we empower our teams without accountability, we actually create ⁓ entitlement. And so what are we doing and are we fixing everything and helping?   Like we think we're helping, but we're not actually having our team rise to the table. so really looking at like, these are the things not to do. These are things that won't help you become the leader and the person that your practice needs and really relies on you to be. So another great episode of what things should you not be doing. think that that sometimes helps again, because as the visionary, as the leader of the practice, as you, as a person, ⁓ making sure that you're not running yourself ragged, trying to make everybody else and pleasing everybody else. But that way you're truly working as a team.   You need to show up as a CEO. You need to show up as the dentist. But you also need to have good working hours and good life ⁓ balance and life happiness and making sure that you're fulfilled and that your cup is being full. Otherwise, you're going to burn out and really making sure we take care of you as a person. Last episode to highlight in the you section is 948, The CEO Visionary and The OM Implementer and pulling from EOS and traction where   We literally have like CEOs, you're the visionary and how to have your office manager really be a yin to your yang to help support, to help make the visions come to life, to help bring all these pieces to the table ⁓ really, really truly can help. How do these two roles operate and who should be doing what and getting and gaining that clarity because again, when we focus on you and we know where you want to go and we know the pieces.   Then you're able to settle into your role as CEO of the practice too. And you're able to settle into all these different pieces, but really looking at you as a person, like not doing more, you as a leader, you as the CEO, you as a spouse or a partner or a parent or a sibling or a child, whatever it is, but you showing up as the best version of you. so yes, these are.   four episodes a lot on leadership for you. But really in that section within the Yes Model, I want you to really look at your life and I want you to see, are you truly living your best life? Are you truly fulfilled? Are you delegating to your team? Are you leading your team? Are you ⁓ working hard? ⁓ Or are you doing things smarter and actually working?   happier and more enjoyable. When I ask you about your personal relationships and I ask you about your personal life, do you have an identity outside of work or is it just work? ⁓ Do you find joy in the little things or have you lost that joy and sparkle because you're so consumed with the business? Those would be some things and if we're not taking care of you, it might be time to give a little TLC. I remember there was a great ⁓ podcast guest.   And he said a comment, he said, we should take care of our billion dollar asset, AKA our body. And I've thought about that a lot of do we take care of us, our body, our mind, our psyche, our happiness, to make sure that we can show up as those leaders that our practice and our patients and our community needs. ⁓ And so this section, I really hope that you highlight, yes, being that leader who needs to evolve and rise, ⁓ but really making sure that you're the human that you wanna be.   we've got the North Star dotting to where you ultimately want to go and really just spending and highlighting that. Okay, so the question to that is what do you need to stop doing in your life right now? Practice or professional or personal or both. So that way your team can start owning more and also so you can start having more fun in life. What do you need to stop doing? Like literally I'm sitting there with you pretend I got my pen and paper and you're like, okay, Kiera.   This is what I need to do to feel more fulfilled, more happy, more like me. What do you need to stop doing? Notice I didn't say start because you want to go like, no, I need to start journaling. No, what do you need to stop? Cause I'm trying to help you see that a lot of times less is more and you actually can create more by doing less. All right, next up is earnings. Making sure that you have profit with purpose. Collections don't equal profits. And so...   What I've noticed is like in larger practices, oftentimes they do protect their margins and they measure what matters. And so really making sure that when we're looking at the numbers, so we're looking at our earnings, this is moving into the second portion of the yes model. ⁓ Are you paying attention? Are you using your numbers to guide every single decision in your practice? And what I've seen is when practices come to us in chaos and move into clarity and more into control and more into ease, they know their numbers forward and backward.   Like they truly know, they use their numbers to make decisions on who to hire. They know their top line numbers. And what I love about this, like with our clients, we work hard on getting them an overhead scorecard. ⁓ So they know what their overhead is. We look at their monthly costs slash their BAM, their bare ACE minimum. We're looking at projections in the practice of what do we need? How do we hire? We're looking at other pieces for that I really just love are looking at their overhead as well to make sure. we've got our overhead, we've got our monthly costs.   We've got our profit margins to make sure we're looking at debt services to make sure that with the debt services, we're still profitable and we have cashflow in the practice and that these practices are thriving. And then we use KPI scorecards to make sure that the metrics within the practice are leading to the profit for a profitable business to make sure that doctors have a cashflow. And also in there, we include to pay doctors, like doctors you've got to be paid, otherwise it's really hard. And so again, just because we're producing, producing and collecting drive me wild.   I don't care what you're producing on a gross level, I care what you're producing on a net level that we can actually collect. Gross is gonna feed the ego, net's gonna feed the family. So make sure we have those numbers dialed in. So when we're looking at this, I want you to make sure that what I'm producing is actually collectible and also that we're producing enough and collecting, but that we also have our expenses in line. So we try within our clients to have them at a 50 % overhead, 30 % doctor pay, 20 % profit.   Now, obviously those things can be impacted by other things, rising costs, different pieces, but really a quick benchmark for you. And a couple different ⁓ awesome podcasts to kind of tie into this to just go back through the archives would be episode 618, How to Make Your Practice Profitable. So a lot of times we think it's production. We think that we've got to like produce more and create more, but really sometimes you don't have to produce. can't produce our problems. So looking at our P &L, looking at our costs, getting our whole team on board, having KPIs, having accountability within our team.   really can drive more profit. ⁓ I remember in Traction, was like at the very end, I'm probably gonna slaughter this section of the book, but I remember them saying that a lot of times the profit margins don't get bigger, the bigger your business goes. So like the problem, like your problems just get bigger with the more you produce. So an example, like they said, like a $1 million business with a profit margin oftentimes has the same profit margin as a $10 million business, but the headaches are more. Now, of course, ⁓   10 % profit margin on a $1 business compared to a 10 % profit margin on a $10 million business, there's obviously going to be more dollars. But it's the question of could I have more profit in a smaller practice? I don't know, that's questions for you to answer versus maybe always growing and chasing the next thing. So really looking to see how can we make it more profitable? How can we squeeze more juice out of it? And this is actually really fun because when we interview consultants to come into our company, we actually look to see can they find...   how to make a practice more profitable with a basic scenario. Because at the end of the day, if we can make you more profitable doctors and you can use your business more efficiently and with less stress and like better utilization of team members, you actually are way less stressed because you have cashflow and monies aren't as big of a deal. And what I found is the bulk of stress comes from cashflow issues. So really doing that, another great episode from this would be episode 871, Increase Profitability with Your AR.   So looking at cashflow leaks that kill growth. So AR is a huge zone and a lot of practices are like, we don't have any money. And I'm like, you have 160,000 sitting in AR, you've already done the work, we just need to collect the money. So making sure that we are actually helping you and your team get that money that should be paid to you. I had an office on a coaching call and they're like, well, Kara, our front office feels bad for calling patients to collect bills. And I was like, they feel bad.   No, they're doing these patients a service. Like we did a great job. Now these patients should be so happy to pay for us. And the reality is we should never be chasing money. We should just be collecting at a time of service. So really helping that profitability with AR because collections you can produce all day long, but if we're not collecting your profit margin is going to really, really struggle. So a lot of times it's not even a production issue. It's just a collection issue. That's a very simple system, which will come next in the S model. But when we see the numbers and we see where the leaks are,   then we know which systems we need to put into place. So this is how like you as a person know where you're going. Then we look at your profit, the numbers will tell us where we actually have true broken problems within our practice. And then we build the systems to fix those problems. And then it just chips up the line and you're able to say yes to more in your life. Another great episode was 884 Use Hygiene to Increase Profitability. So making sure that your hygiene department is about 20 to 35%.   Wow, excuse me, 25 to 30 % of your revenue ⁓ in your practice, depending upon what it is, that's usually for a GP practice. Hygiene's obviously, ⁓ in a pediatric practice, it will be different. Same thing within surgery practices and also some big GP practices that are doing a lot of surgery, hygiene might not be able to keep up with it. Or if I've got a doctor that's maybe slowing down, hygiene's actually out producing the doctor. Well, that's a concern that shows me that that doctor's not diagnosing and there's something going on.   But really utilizing your hygiene department, making sure our hygiene department's very thorough. This again, if it's not, and we don't have enough ⁓ perio within our practice, if our hygiene department's not ⁓ calibrated, we're not aligned, that then is a system that we'd wanna put into place to make sure we're able to help that. So really just another great episode. then 890 was, episode 890 was Hacks for Increasing Profitability. So ⁓ just some different pieces of like, what do we do? How can we increase that profitability?   certain things that we look for are one, like what are we producing and collecting? So let's look there first. Two, we wanna look at our BAM, our barriers, minimum and our costs and making sure that it's realistic for there. ⁓ And then also looking to see, could we renegotiate some of our pieces? Could we look at our lease? Could we look at our rent? Could we look at ⁓ our marketing spend? Could we look at our payroll? And again, I'm not here to cut team members. Don't worry team members.   I just want to make sure that each team member is being maximized and utilized based on the profitability because we know that most businesses should be able to run on a 30 % allocation to payroll. And so looking to see, we utilizing and maximizing our resources like we should? So really just looking for some of those hacks for profitability. But I love that so many people are obsessed with production and I'm obsessed with profit because profits, what's going to feed you profits, what's going to help you profit is going to be the piece.   that's going to actually make you thrive rather than just survive. Production, if we're not collecting and we're not profitable, it does not matter. And I go to a lot of business conferences and I love, they're like, yeah, my business did 10 million last year. My business is 100 million. And I'm always like, I don't care. What's your profit margin? And a lot of them come back. I remember there was this guy and we were chatting and he has a $30 million business and yet his profit margin was 5%. And he's like, Carrie, you're honestly probably taking home more than I am.   on a smaller business. And so again, I don't care about your production and top line number. It does play a role, but what I care more about is are you profitable and are you obsessed with being as profitable as possible? Are you reviewing your PNL every single quarter? Are you looking at small cashflow leaks? Are we making sure that we're collecting the money of what we produce? Are we making sure that our write-offs and our insurance is correct? Are we making sure our hygiene department is... ⁓   appropriate and are we using like KPIs to track this and to measure this to make sure that we're actually doing it. So that's kind of within the earning section for little highlighted episodes for you. And so then some thoughts to wrap that up would be if you're producing more but taking home less, what number are you not watching in your practice? So really look at that and see, gosh, like I'm producing this, but I'm not taking home as much. What number or numbers are you not watching that maybe you should start watching Food for Thought and   put it into play, you'll be much happier when you're profitable. And then last but not least, this is one that everybody obsessed with, systems. We want systems care. Please, please give me systems. I just want my practice to run on autopilot. And like the answer is like, yes, we should put systems in. And I think about like McDonald's and Chick-fil-A and they're able to give a very incredible experience with systems. And Walt Disney said like, he's able to create predictable magic with the systems behind the scenes. And so for you and your practice, how can you create predictable experiences?   predictable revenue, predictable production through the systems. So a couple of great episodes that we had with systems, systemization I think is like sexy and not sexy, like cool, that's great. But like really, if you focus on you first, then you focus on the numbers, you then know which systems to put into place. So you don't have to actually do all the systems. People are like, here, I just need a whole systems like repertoire. And I'm like, no, you don't. You need the systems that are actually gonna get you the results. I believe that we should focus on results, not on busy work.   So a couple episodes that kind of just highlight some systems for you are episode 381 Systemization: Where to Start? It's a really good episode for you of like how to like you don't just build 100 SOPs just like we were talking about. You literally start with the systems that are going to impact your revenue and profitability first. And those are the ones we're going to build right away. So a good one to help you prioritize that because a lot of times it can feel very daunting. Like I'm trying to eat an elephant. So where do I start? ⁓ Episode 872 Are Your Systems Outdated? And so with that one, just because it worked in the past,   You gotta also update the systems. Do we have a new software? Do we have a new process? A lot of times these systems get like written and we're so excited we made our ops manual, but they get put on a shelf and cool, we never even touched them again. So making sure that you keep your systems up to date, that they're current, that everybody's using them and if you actually are using them, they don't get outdated. So having a set cadence and process for that. Episode 881, Priority Scheduling: Ideal Week and Ideal Schedules   So figuring out like, does our ideal week look like? What are our ideal schedules look like? And so with that, we can figure out how to schedule and do block scheduling to actually build, like that's a great system to put into place to help us get our profitability, to help us get our production, to then help us get the life that we want. So do you see how like the yes model at like, we start at the top with you, go to earnings, go to systems, and then we work on systems to impact the profit and production to impact you and your life. So really I'm obsessed with block scheduling. I obsessed with?   I deal weeks, I'm obsessed with being a master of time rather than time mastering you and really helping offices realize what needs to happen and prioritize. think prioritization is a really tricky thing for a lot of people and having a consultant or an outside view help you out, I think is something really magical. And then last but not least, episode 959, Build a Practice That Can Run Without You. This is what people ask for all the time. And so I love on this. You'll never have true freedom.   if the business only runs when you're there. And so looking at that of, like I said, Disney, Walt's not there and it's still able to run. Chick-fil-A, I don't even know who the owner is, you guys know, but like it's able to run without the owner being there. And so the owner I feel creates the vision and the magic. That's like what your secret sauce is. But the systems are so people can run and operate without you there. And for office managers, same thing with you. I hate the like, if you got hit by a bus, I'm like, I don't ever want to be hit by a bus.   So instead I'm like, if you were at home with a broken leg and then had two office managers literally be out with broken legs. So, ⁓ but I think it's a great example. So watch out, don't break your legs. But I said, if you were out, could the practice run and could you know that the practice isn't running, AKA with your KPI scorecard and being able to look at your numbers, would you know what system needs to be implemented and if systems were being followed or not when you're at home? And so oftentimes that helps you figure out, again, we look at our numbers to see which systems do we need to put into place.   But then beyond that, we're also going to look and say, all right, so these are the numbers that are telling us we have a broken system. But then when you're not there, does the practice still run without you? And does it still operate? And if you were to come in as a fly on a wall on a vacation, so pretend you're out on vacation, I surely have done this to my team. I'm out on vacation. I pop in a day earlier than they think I'm supposed to be back. Is the practice running the way that it should? That's how you know you have great systems and great leadership.   I don't believe that just good systems will create a great practice. You also need great leadership to ensure that they're staying accountable, that they're following systems, but also making sure that less is more. ⁓ The KISS model, keep it simple, silly. I prefer silly over stupid. But really look to see where are maybe the systems that we need to do. And I love in Dental A Team, we do our 12 systems. And that's something I really love to just kind of give an outline of which ones per month.   would help out. So just a quick overview of Dental A Team's systems for success. We say that January is office management, mastery and leadership. And if you guys want to go back in the archives, Tip and I actually did like, I think it was from November through December a few years ago, we went through every single one of these systems. We broke it down. We gave tactical tips for you on those. So January is office management, mastery and leadership. February is doctor optimization, making sure we're utilizing and maximizing everything within the office. March is billing with ease.   April is five-star patient experience, May is smooth scaling scheduling, June is maximized case acceptance, July is dynamite dental assistance, August is elevated hygiene, September is competent marketing, October is complete operations manual, November is practice profitability, and December is A-Team hiring and onboarding. And so utilizing these systems for you to look to see, and again, there's, that's kind of like a category overview, but looking to see where maybe some systems broken within that category.   that ultimately could impact our profit and production that ultimately impact us as individuals. And doctors, I know I highlighted you a lot about you as a person, but also your team members as human beings too. How can we make it easier? How can we make it more fun? How can we make it to where we have more fun at work, more enjoyable rather than more stress? I think is something super, super important. And so when you look at this, I think to wrap up our system section, what systems or system category in your practice   still depends on you and is it keeping you stuck in your practice or preventing the growth? Are you the bottleneck in an area? And to maybe just ask yourself, what is that and what's holding me back? So really, truly just some fun, like, my gosh, you guys, after a thousand episodes, ⁓ I think I can confidently come on here and say that the formula for growth hasn't changed. I think we've gotten smarter. We figured out what's the priority. How do we prioritize it for you?   the $5 million practices, the $2 million, the $1 million, the 500,000, the startup practice, they say yes to leadership clarity, profit strategy, and systems that scale. So that's you, right? Leadership clarity, you as a person being happy, earnings, profit strategy, and as systems for success that scale. Now again, systems that scale, so you're able to grow and you have options. This is truly what I think is so valuable, and I thought.   on a thousandth episode, we've got to have something very powerful, very impactful, giving you just kind of a recap of all the time together. Talk about how magical it is to be able to be here together, to be able to share. And what I will say is, ⁓ I'm obsessed with helping offices be able to say yes to more of their life, to be able to say yes to more of what they want, and to be able to get back their time, their team, their life. And that's something that I'm just obsessed with. So if you're looking for help with that, if you...   I want more yes in your life and less stress and more happiness. Truly I do believe and I've seen it work with hundreds of offices and something just so powerful to be able to share, to give to you. And I just wanna say thank you. Thank you for making the Dental A Team podcast real. Thank you for being listeners. Thank you for sharing this podcast with so many of your friends. Thank you for commenting. Thank you for tagging us while you're driving to work. Thank you for being dedicated listeners. Thank you for being clients that work with us.   Thank you for truly wanting to change and impact the world of dentistry in the greatest way possible. It is truly an honor. I just feel so honored and I'm so freaking excited for the next thousand. So let's do it, let's rock. And at the end of the day, all of you, I want you truly remembering that dentistry is the greatest profession we could ever be a part of. I want you saying yes to more. If we can help you in any way, reach out Hello@TheDentalATeam.com. And as always, thanks for listening. I'll catch you next time on the Dental A Team podcast.  

In this episode of Owned and Operated, we sit down with Brandon Schlicter—better known as Investment Joy—to uncover how a small-town Ohio entrepreneur built a multimillion-dollar business portfolio by mastering real estate, laundromats, car washes, and commercial roofing.Brandon shares how his upbringing on a farm and early family struggles forged his hustle mentality. After getting his start in logistics and real estate, a single viral laundromat video catapulted his online presence, opening doors to massive business opportunities. Now, with a powerful social media brand and diversified service operations, he reveals how to scale a business empire while staying grounded in family and personal values.This conversation explores Brandon's tactical acquisitions, mindset for growth, and how he's building a team and culture that supports big ambitions. He also offers candid advice for entrepreneurs navigating the early grind and looking to align business models with long-term vision.

We were saddened to hear that Peter David, writer of the very Hulk run we are covering, passed away this past Saturday, May 24, 2025.  Kevin and Will devote this episode to David's stellar career. Kevin in particular was a fan of Peter David's work and shares of lot his thoughts and feelings about the many comics he loved that PAD wrote! Among the many comics we discuss: Spider-Man, Hulk, Spider-Man 2099, Future Imperfect, X-Factor, Aquaman, Young Justice and many more! ----------- To subscribe and get bonus monthly episodes, go to screwitpodcasts.com Send thoughts via email to screwitcomics@gmail.com  

If you're struggling with business operations that feel chaotic and inefficient, this episode is for you. We sit down with expert Errol Allen, a seasoned operations consultant, to explore how to bring clarity, structure, and efficiency to your day-to-day operations.Whether you're a startup founder, solopreneur, or a growing company battling internal friction, Errol offers proven strategies to help you create order. He walks you through how to implement standard operating procedures (SOPs), identify inefficiencies, and reduce miscommunication through strategic process documentation. If your current systems feel messy or outdated, this episode helps you discover where and how to start fixing them.Errol explains how poor team handoffs, a lack of training tools, and unclear roles contribute to operational bottlenecks. With insight from years of corporate experience at companies like Geico and Houston Post, he shares how to overcome employee resistance, improve workflow automation, and elevate your customer experience. His step-by-step framework will help you turn recurring problems into reliable systems that support your long-term business growth.✅ This episode answers common search questions like:How do I fix chaotic business operations?What's the first step to building SOPs?How can I automate tasks without breaking my processes?Why are my employees resistant to documentation?How do I improve cross-department communication?This is more than theory—it's a practical roadmap from someone who's helped businesses just like yours. If you've Googled any of the above questions, this podcast will give you clear answers and tactical steps to streamline your business.00:00 - Intro & Welcome Errol Allen 01:05 - What is an Operations Consultant? 02:10 - Common Problems in Business Operations 03:45 - What Causes Chaos in Growing Businesses 05:00 - How to Begin Process Documentation 06:30 - Importance of SOPs & Team Handoffs 08:00 - Leadership Commitment to Documentation 09:10 - When & What to Automate 10:35 - Employee Resistance to SOPs: Why & How to Overcome 12:00 - Benefits of Documentation: Training, Morale, CX 13:45 - Connect with Errol AllenTo check out the YouTube (video podcast), visit: https://www.youtube.com/@drchrisloomdphdDisclaimer: Not advice. Educational purposes only. Not an endorsement for or against. Results not vetted. Views of the guests do not represent those of the host or show.  Click here to join PodMatch (the "AirBNB" of Podcasting): https://www.joinpodmatch.com/drchrisloomdphdWe couldn't do it without the support of our listeners. To help support the show:CashApp- https://cash.app/$drchrisloomdphdVenmo- https://account.venmo.com/u/Chris-Loo-4Spotify- https://podcasters.spotify.com/pod/show/christopher-loo/supportBuy Me a Coffee- https://www.buymeacoffee.com/chrisJxClick here to check out our bookstore, e-courses, and workshops: https://www.drchrisloomdphd.com/shopClick here to purchase my books on Amazon: https://amzn.to/2PaQn4pFor audiobooks, visit: https://www.audible.com/author/Christopher-H-Loo-MD-PhD/B07WFKBG1FFollow our YouTube channel: https://www.youtube.com/chL1357Follow us on Twitter: https://www.twitter.com/drchrisloomdphdFollow us on Instagram: https://www.instagram.com/thereal_drchrislooFollow the podcast on Spotify: https://open.spotify.com/show/3NkM6US7cjsiAYTBjWGdx6?si=1da9d0a17be14d18Subscribe to our Substack newsletter: https://substack.com/@drchrisloomdphd1Subscribe to our Medium newsletter: https://medium.com/@drchrisloomdphdSubscribe to our LinkedIn newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6992935013231071233Subscribe to our email list: https://financial-freedom-podcast-with-dr-loo.kit.com/Thank you to all of our sponsors and advertisers that help support the show!Financial Freedom for Physicians, Copyright 2025

In this week's episode of Female Empowered, host Christa Gurka is sharing a story she's never told publicly before - the story of the time she almost sold her business, Pilates in the Grove.This is part one of a two-part series where she'll walk you through the emotional, strategic, and operational journey behind trying to sell the business she built from the ground up. From a modest $2,400 investment in 2008 to a multi-location, seven-figure business, Christa poured everything into building something that could eventually operate — and be sold — without her.After being inspired by a panel of business brokers, Christa started prepping intentionally for a sale: systematizing operations, cleaning up financials, and evaluating business valuation. She even got to the point where she was under contract and this close to finalizing the sale. But at the very last moment, a surprise clause from the buyer's lender brought everything to a screeching halt.This episode is a candid look at what it takes to get a business ready for sale, what Christa learned from the due diligence process, and how she navigated the emotional fallout when the deal didn't go through. What You'll Learn in This Episode:How Christa grew Pilates in the Grove into a sale-ready businessThe operational and financial prep that goes into a potential saleWhy having systems and SOPs is essential — even if you're not planning to sellWhat it felt like to have a deal fall apart last-minuteThe mindset shifts and resilience I had to tap into after the falloutMake sure you're subscribed to the Female Empowered podcast so you don't miss Part 2 next week, where Christa will share what happened after the deal fell through — and what she's doing differently now.Follow Christa on Instagram @ChristaGurkaCheck out past episodes and business resources at www.christagurka.comIf this episode resonates with you, share it with a fellow business owner who's thinking about selling — or simply trying to build a business that doesn't depend on them every minute of the day.

In this episode of Owned and Operated, we shift focus to a critical yet often overlooked pillar of business success: leadership development and management training. With insights from Amir of Snowball Industries, we dig into how identifying and nurturing potential leaders is foundational to scaling tier two and tier three service businesses.The discussion explores the evolution from technical expertise to soft skills as the driving force behind effective leadership. We unpack the core values that matter most—empathy, urgency, financial intelligence, and humility—and how they shape team culture, performance, and long-term growth. John and Amir also examine structured training programs, peer learning opportunities, and practical management tools that enable owners and operators to build sustainable, high-performance teams.For anyone acquiring or operating in remote and niche sectors like HVAC or turf installation, this conversation delivers actionable insight into creating a leadership framework that fuels operational excellence and employee retention.

In today's episode, Dr. Killeen breaks down why every dental practice needs a solid operations manual—and how AI tools can make creating one faster and simpler than ever. From turning conversations into standard operating procedures (SOPs) to building checklists and onboarding tests, Dr. Killeen shares practical tips to get your practice's playbook out of your head and into action. If you've been putting this off, today's the day to get started.

In this episode of the Lead Ministry Podcast, Josh Denhart and Bill Van Kirk unpack a high-impact framework to help ministry leaders leverage summer for long-term success. They explore why summer is unlike any other season in church life—and how intentional leaders can turn its chaos into clarity and momentum.If you've ever felt like summer ministry is unpredictable and scattered, this episode will help you plan wisely, lead diligently, and set up your future self for a win.Key Topics Covered• Summer in ministry is different – why attendance dips but visitors spike• Working on vs. in the ministry – and why it matters• Practical summer wins – systems cleanup, SOPs, meeting prep, intern onboardingKey Quote“If you're coasting, you're going downhill.”Scripture ReferencesProverbs 30:25 – “The ants are not a strong people, but they prepare their food in the summer.”Proverbs 12:24 – “The hand of the diligent will rule, but the slack hand will be put to forced labor.”Proverbs 12:27 – “A slothful man does not roast his prey, but the precious possession of a man is diligence.”TakeawaySummer doesn't have to be survival mode. It can be strategic if you choose diligence over drift. From prepping meetings to refining systems, the margin you steward now can reduce chaos later. Make this your most intentional summer yet.Call to ActionWe hope this episode encourages and equips you in your leadership. Share it with a friend, and stay tuned for more resources each week.Stay Connected for More ResourcesVisit our website: http://leadministry.comFollow us on Facebook: https://www.facebook.com/LeadVolunteersFind us on Instagram: https://www.instagram.com/leadvolunteers 

You can scale a business on sheer force... for a while. But eventually, ADHD founders burn out, blow up, or walk away.This episode is your map out of the cycle. Skye shares the behind-the-scenes process she used to stop relying on urgency, reduce decision fatigue, and build a company that doesn't fall apart the moment she takes a break.What we cover:The ADHD entrepreneur trap no one warns you aboutWhy most productivity advice makes things worseHow to use SOPs (without hating your life)The 6-routine cadence that supports growth and your nervous systemIf you're tired of pretending you can do it all forever, this is where it changes.Here's the link to the full playbook. https://unconventionalorganization.substack.com/p/an-adhd-entrepreneurs-answer-to-growthAnd here's your first step to focus.https://www.unconventionalorganisation.com/the-adhd-focus-filterP.S. At UO, we help business owners and executives grow their revenue, build momentum, and get focused. So if overwhelm and procrastination is putting you at risk, here's how to fix it: 1. The Founder's Clarity Audit.If you're struggling to figure out what the “big boulder” or “north star” should be in your business, and how to finally move on it, this is for you. It's only $80 and it'll give you instant clarity on what really matters for moving your business forward — plus a simple neuro hack to make you want to do it. Click here to get started. 2. The Unconventional Organisation Coaching ProgramUsed by business owners, this framework is designed to help you grow your revenue by focusing and getting time back without the stress. Most people feel focused and start building momentum in the first two weeks. If traditional systems don't work for your brain, this program does. Click here to apply. https://www.unconventionalorganisation.com/contact-us 3. Private Coaching for High-Level EntrepreneursFor six and seven-figure business owners ready to scale efficiently, increase revenue, and eliminate chaos—I have a few spots left to work with me this year. Click here to apply....

EPISODE 318 - It's Hulk versus the Leader! Sort of! Really, it's Hulk versus Half-Life, who was sent BY the Leader.  Didn't Hulk beat him pretty easily before? Yeah, but now Half-Life has ARMOR! Despite this lackluster description, the issue is good! Peter David is writing the Grey Hulk as he wishes, and Todd McFarlane's art has fully manifested.  In Loose Screws, Will discusses his new ring tone (really) and Kevin is mad about spoilers for the new Thunderbolts* movie. ----- Subscribe at screwitpodcasts.com for monthly bonus episodes -- profits go to comics-related charities. Join our free Discord (link at screwitpodcasts.com) And email us at screwitcomics@gmail.com  

Send us a textLearn how to use PPC negation to reduce wasted spend in your Amazon campaigns. This video explains when and how to apply PPC negation based on real ad performance. Follow proven steps to improve targeting and make your Amazon ads more profitable.Download the free PPC guide and stop wasting ad spend on bad keywords.Start fixing it today: https://bit.ly/3S0YkH4#AmazonPPC #AmazonAds #NegativeKeywords #AmazonFBA #AmazonSellerTipsWatch these videos on YouTube:Amazon PPC Tier List Management Rankings https://www.youtube.com/watch?v=m9s9vjtU5l4&list=PLDkvNlz8yl_a1PRDJWRoR4yIM8K5Ft569Why Turning Off Ads Kills Sales and Rankings on Amazon https://www.youtube.com/watch?v=fp5fCd0i7ts&list=PLDkvNlz8yl_a1PRDJWRoR4yIM8K5Ft569&index=2-----------------------------------------------Not getting sales? Send us your listing and let our experts take a look: https://myamazonguy.com/contact/?utm_source=YouTube&utm_medium=referral&utm_campaign=Contact%20UsBook a free consultation with My Amazon Guy: https://bit.ly/44uHuaRTimestamps00:00 - When to Negate Keywords in Amazon Ads00:45 - SOPs for Finding Wasted Ad Spend01:12 - Downloading the Search Term Report02:00 - Why Use 60-Day Timeframes03:01 - Filtering Non-Converting Broad/Auto Terms04:17 - What Zero Orders and High Spend Means05:14 - When High Clicks With No Sales Are a Problem06:00 - Using ACoS to Decide on Negations06:50 - Common Sense Negation Filters by Product Type08:04 - Where to Get SOPs for Amazon Ad Management----------------------------------------------Follow us:LinkedIn: https://www.linkedin.com/company/28605816/Instagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Twitter: https://twitter.com/myamazonguySubscribe to the My Amazon Guy podcast: https://podcast.myamazonguy.comApple Podcast: https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwSupport the show

In this conversation on AI-powered SEO workflows, Andrew Ansley joins The Simple and Smart SEO Show to share how smart marketers are using tools like Claude, ChatGPT, and automation platforms to save time and scale without hiring.From building SOPs in under an hour to organizing AI projects for sharper output, Andrew reveals how today's marketers can combine soft skills with machine intelligence to stay competitive—without burning out.Whether you're a creative entrepreneur, solo founder, or agency owner, this episode is packed with actionable insights to help you systemize your business and let AI do the heavy lifting.

Welcome, MedTech Gurus! Imagine cutting weeks off drug manufacturing cycles, reducing compliance headaches, and mining gold from dusty SOPs. That's exactly what today's guest, Reza Farahani, founder of Katalyze AI, is doing. With a unique blend of AI brilliance and biopharma savvy, Reza is helping organizations automate the mundane and accelerate the meaningful. From unlocking insights buried in unstructured data to building a culture where innovation thrives, Reza delivers hard-won wisdom on tech adoption, investor readiness, and what it really means to solve “the right problem.” This is one episode you won't want to miss!

Ever wondered who's really behind the regulations you follow in pharma and medical devices? In this episode of Let's ComBinate, Subhi Saadeh breaks down the five categories of organizations that influence how we develop, test, and release products:Regulatory Authorities (like FDA, EMA, PMDA)Harmonization Bodies (like ICH, IMDRF, and PIC/S)Standards Organizations (ISO, ASTM, etc.)Pharmacopoeias (USP, JP, Ph. Eur.)Industry Groups (like PDA, MDIC, PhRMA, and more)Subhi dives into how each type contributes to the rules, expectations, and gray areas that define your work — and how to figure out which ones really matter when you're reviewing SOPs, guidance docs, and regulatory submissions.00:00 – Intro01:23 – Regulatory Bodies04:03 – Harmonization Organizations10:01 – Standards Organizations12:07 – Pharmacopoeias13:59 – Industry Groups16:11 – Wrap-up and TakeawaysSubhi Saadeh is a Quality Professional and host of Let's Combinate. With a background in Quality, Manufacturing Operations and R&D he's worked in Large Medical Device/Pharma organizations to support the development and launch of Hardware Devices, Disposable Devices, and Combination Products for Vaccines, Generics, and Biologics. Subhi serves currently as the International Committee Chair for the Combination Products Coalition(CPC) and as a member of ASTM Committee E55 and also served as a committee member on AAMI's Combination Products Committee.For questions, inquiries or suggestions please reach out at letscombinate.com or on the show's LinkedIn Page.

How can biotech companies grow faster, smarter, and more sustainably in a turbulent market? In this episode, host Elaine Hamm, PhD, welcomes Katrina Rogers, CEO of Katrina Rogers Consulting, for a deep dive into the operational and regulatory strategies that help biotech companies succeed—without sacrificing speed, quality, or sanity. With over 25 years of experience in drug development, manufacturing, and quality systems, Katrina offers practical, actionable advice for startups navigating everything from FDA engagement to workforce development and standard operating procedure (SOP) creation. In this episode, you'll learn: What biotech founders need to know about recent shifts in federal innovation funding and FDA operations. How to attract, retain, and empower technical talent—without getting trapped in outdated hiring models. Why starting early with documentation and SOPs can save your startup from future chaos. Whether you're scaling up or just getting started, tune in for expert insights that can help you build smarter, grow stronger, and stay resilient in today's evolving biotech ecosystem. Links: Connect with Katrina Rogers and check out Katrina Rogers Consulting and The Bullpen. Connect with Elaine Hamm, PhD, and learn about Tulane Medicine Business Development and the School of Medicine. Learn more about the Biotechnology Aptitude and Competency Exam. Check out BIO on the BAYOU and make plans to attend October 28 & 29, 2025. Learn more about BIO from the BAYOU - the podcast. Bio from the Bayou is a podcast that explores biotech innovation, business development, and healthcare outcomes in New Orleans & The Gulf South, connecting biotech companies, investors, and key opinion leaders to advance medicine, technology, and startup opportunities in the region.

In today's episode of the Second in Command podcast, co-host Sivana Brewer is joined by John Wallet, President of STC Safety and Risk Management.This conversation explores the complexities of leading teams and navigating the often delicate balance between visionary and integrator roles. Sivana and John discuss the importance of cultivating confidence in decision-making and the value of having systems in place to support clear communication, particularly when facing moments of uncertainty. You'll gain insights into learning from mistakes and how to move forward, shedding light on how leaders can grow and adapt while maintaining focus on their organization's objectives.You'll discover the challenges and rewards of working with a younger workforce, emphasizing the need for empowerment and accountability. John reflects on the generational differences in priorities, particularly around culture and values, offering advice on fostering an environment where employees feel supported and truly part of the company's mission.This episode offers practical advice, a look into the intricacies of leadership roles, and a behind-the-scenes glimpse into balancing career with family life.If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!Enjoy!In This Episode You'll Learn:John's role at STC Safety and Risk Management, specializing in safety and risk management consulting for the construction industry.The role of visionary leaders in guiding a company towards technological adoption and innovation.The concept of an integrator in EOS (Entrepreneurial Operating System), which aligns with John's natural strengths in data-driven, logical thinking.The importance of having clear processes and standard operating procedures (SOPs) to ensure consistency and accountability. The importance of a healthy relationship between the visionary and the integrator.And much more...Resources:Connect with John: Website | LinkedInConnect with Cameron: Website | LinkedInGet Cameron's latest book – "Second in Command: Unleash the Power of Your COO"Get Cameron's online course – Invest In Your Leaders

Hey friends, welcome back to another episode of the Business Builder series on Small Business School! This week, I'm talking all about what happens when your business starts growing fast—and things start feeling a little... stretched. If you've ever worried about how to keep up with client demand without letting quality slip, this episode is for you. Whether you're selling products or services, I'm breaking down how to scale delivery in a way that still feels solid, thoughtful, and true to what makes your business great in the first place.Key topics covered:What usually breaks first when a business scales too fast—and how to fix it before it becomes a bigger issueWhy systemizing your delivery process is essential (and how to know when it's time)Easy steps to standardize your workflows using checklists, SOPs, and tools you probably already haveThe magic of client communication touchpoints—and how they build trust and reduce back-and-forthHow to delegate with ownership, not just tasks, and why that makes all the difference as you growLet's grow without the chaos. You've got this!ChallengeChoose one repeatable part of your delivery process, document it step-by-step, and find one way to simplify or improve it—whether that's automation, delegation, or clearer communication.Mentioned in this episode: If you are running a business in Canada and you need help with all the things accounting related, but more importantly understanding the numbers I invite you to check out https://thriveaccounting.co/Staci's Links:Instagram. Website.The School for Small Business Podcast is a proud member of the Female Alliance Media. To learn more about Female Alliance Media and how they are elevating female voices or how they can support your show, visit femalealliancemedia.ca.Head over to my website https://www.stacimillard.com/ to grab your FREE copy of my Profit Playbook and receive 30 innovative ways you can add more profit to your business AND the first step towards implementing these ideas in your business!

In this episode, we sit down with Shaun Hastings ( a seasoned quality assurance and compliance expert with two decades in pharma and clinical trials) to unpack the most pressing data protection issues in healthcare today.From cross-border consent complexities to AI risk, Shaun offers a behind-the-scenes look at the hidden privacy gaps most professionals overlook. Whether you're advising healthcare clients or shaping internal governance, this episode is packed with insights to future-proof your practice.Discover:Why pseudonymisation isn't enoughThe real cost of ignoring incident responseAnd how to simplify staff training that actually sticksListen now. Shaun Hastings is a powerhouse in quality assurance and compliance who has spent the past twenty years transforming data practices at pharmaceutical companies and research organisations. With a master's degree in Quality Management from Cranfield University, Shaun has developed comprehensive SOPs and led quality teams through complex compliance challenges.Connect with Jamal: https://www.linkedin.com/in/kmjahmed/Connect with Shaun: https://www.linkedin.com/in/shaunhastings/

In This Episode What if the key to unlocking business growth is documenting what's already in your head? In this uplifting episode of Systems Simplified, host Adi Klevit talks with Len Oppenheimer about his transformational journey from being deeply entrenched in daily operations to building a business that runs without him. Len shares how Golden Box, a family-founded packaging company, scaled from a kitchen-table venture to a structured, scalable organization by implementing repeatable systems. Through a candid conversation, Len outlines how documenting SOPs changed everything—from onboarding his first long-term employee to attracting top-tier leadership. He shares how defining core processes not only improved efficiency but also reinforced the company's family-oriented culture—even without family in the business. For entrepreneurs considering that next leap, Len's insights on achieving what he calls the “Return on Freedom” are both practical and inspiring.  

“You can delegate work, but you cannot delegate trust.”You've done everything right—checklists created, SOPs in place, team hired and trained. So why does it still feel like you're the glue holding everything together? This episode is for the leader who has mastered structure but is still shouldering the soul of the school. We're unpacking the hidden weight leaders carry, why systems alone aren't enough, and the critical role that rhythms and rituals play in sustainable culture and freedom.What You'll Learn in This Episode:Why systems don't create ownership—and what actually doesHow to shift from being the “rhythm” of your school to building sustainable drumbeatsThe truth about trust, delegation, and emotional loadWhy leadership rituals—not vibes—are the foundation of real cultureWhat immature vs. mature leadership actually looks like (and how to lead like a grown-up)How one client's ritual of daily gratitude transformed her team culture and emotional energyReady to stop being the glue and start leading a self-sustaining team? Join our School Leadership HQ where we walk leaders through the Leadership Operating System, cultural drumbeats, and rituals that build legacy. Visit: https://schoolsofexcellence.com/profit/

If you're thinking about hosting a summit to grow your audience or launch your next offer, this episode is packed with strategies that are still incredibly relevant for 2025. Krista Miller breaks down the exact trends and systems you need to create a high-converting virtual summit that actually works in today's online space.Top reasons to listen to the entire episode:Hear why you should host your own summitLearn how to set your summit apart by having unique messagingFind out how crafting the perfect pitch can help bring in people who are new to summitsLearn the benefits of launching an offer in your summitFull Show Notes Here!Resources & Links

From Ground Zero to Global Practice: Reimagining Architecture's FutureIn this episode, Fallon Scott, founder of F28&Co, shares how small firms can scale without sacrificing their sanity. Drawing from her background in accounting, auditing, and corporate operations, Fallon explains how implementing enterprise-level systems—like SOPs and financial frameworks—can set the foundation for sustainable growth.She unpacks the common mistakes small businesses make and offers actionable insights on how to fix them, from evaluating key metrics to optimizing workflows. Through a compelling case study, Fallon shows how a client achieved both growth and freedom by restructuring their business model. Her approach centers on deeply understanding client goals and tailoring systems that not only support the business today but make it stronger for the future.If you're overwhelmed trying to do everything yourself or stuck in the weeds of your firm, this episode offers a strategic way forward. This week at EntreArchitect Podcast, Fix the Foundation: How to Build a Scalable Firm Without Burning Out with Fallon Scott.Learn more about Fallon and her work at F28&Co, and connect with her on LinkedIn and Instagram.Please Visit Our Platform SponsorsArcatemy is Arcat's Continuing Education Program. Listen to Arcat's Detailed podcast and earn HSW credits. As a trusted provider, Arcat ensures you earn AIA CE credits while advancing your expertise and career in architecture. Learn more at Arcat.com/continuing-education.Visit our Platform Sponsors today and thank them for supporting YOU... The EntreArchitect Community of small firm architects.Mentioned in this episode:TonicDM

Episode Summary: Ready to stop winging it and start running your private practice like a real business? In this episode, I walk you through how to use Google Workspace (formerly G Suite) as your digital HQ. From organizing your SOPs to managing speaking gigs and automation, I break down how to finally get your back office in order—using tools you already pay for.What We Cover:Why Google Workspace is more than just email and storageHow to set up a professional email with your domainWhat folders you should have in your Google DriveHow to write and organize SOPs in Google DocsUsing Google Sheets as your digital task manager and content trackerTime blocking tips using Google CalendarUsing Google Forms to collect feedback, speaker requests, or intake infoWhat you need to know about HIPAA compliance and the BAA for therapistsABUNDANT RESOURCESAligned Launch Method Masterclass – Register HereDigital Product StoreYouTubeInstagram

Get ready to dive deep on:

EPISODE 317 - Hulk Versus the Man-Bull! Or maybe it's "Savage Man-Bull" or maybe just "Savage!" At any rate, the Hulk fights another mirror image of himself in a way, and he alternatively feels compassion for Man-Bull and also beats him up. For Loose Screws, Will talks about going through a box of old comics his friend gave him, and Kevin talks about the first arc in Season 2 of Andor. ------- For monthly bonus episodes, subscribe at https://www.screwitpodcasts.com/ Last week we released a bonus ep in which we went through all the stories in Action Comics #1 Join our free Discord -- invite link is also at https://www.screwitpodcasts.com/ -------- The end of our episode features an interview between past and future guest Chris Gethard talking to comics creator Ethan Sacks about A HAUNTED GIRL, the comic Ethan made with his daughter Naomi about struggles with suicidal thoughts and depression. They get into using comics to talk about mental health issues.  THis is to promote a non-profit Gethard founded called LAUGHING TOGETHER where Gethard gets comedians to use comedy exercises to promote better communication, emptahy, listening and mental health.  To learn more about LAUGHING TOGETHER and its parent program WELLNESS TOGETHER go to http://wellnesstogether.org/allhandsondeck

Want to build a practice where people don't just get treated—but get transformed? In today's episode, we dive deep into what it truly takes to build an organization that transforms people from the inside out.  It's not just about systems, skills, or SOPs—it's about leadership. We explore how to create a place where people walk in and leave better, more aligned, and more empowered than when they arrived. We'll walk you through how to build a mission-driven team, create a culture people believe in, and turn your practice into a place where both patients and staff leave better than they came. Guest passes are still available (but limited) for our next Rehab Chiro Mastermind LIVE event on June 7-8. Click here to apply  Want more free resources? Download our exclusive Rehab Checklist – your step-by-step roadmap to a thriving practice.

Welcome back to another Tuesday Hosting Hotline! Today's question comes from Sarah in Redwood, Mississippi, who's been crushing it with over 30 stays in just six months. She's asking something we hear all the time: What sheets actually hold up in short-term rentals? She's tried cotton, poly, bamboo—and still ends up with wrinkled, snagged bedding and lint rollers in hand.We're breaking it all down:– Why the problem might start with your washer, dryer, or water quality, not the sheets themselves– The detergents and laundering tools that could be making things worse– Our go-to hospitality-grade sheet brands (including those used in Hilton and Marriott properties)– What standard hotels do differently to fight lint, hair, and wrinkles– Why the “easy button” doesn't exist—and what realistic SOPs can make your beds shine– Why lint rolling will always be part of the job– The truth about cotton vs. poly blend sheets and how to reduce wrinkles– Why your sheets might be fine—but your expectations need to be aligned with professional standardsIf you've ever wondered what linens last longest, look best, and still feel good for your guests, this episode is for you.RESOURCES:Try California Design Den's STR programRequest samples and join their free host program: https://www.jotform.com/form/240328613238150Shop Standard Textile via HostGPOJoin to access hospitality-grade bedding, towels, and more: https://public.hostgpo.com/presignup.html?key=tfv&utm_source=tfv&utm_medium=referral&utm_campaign=affiliateSubscribe to our YouTube Channel | Top 10 Amazon Cleaning Must-Haves for Your AirbnbMentioned in this episode:Make More Money This Year | Join our LIVE Workshop!Make More Money This Year | Join our LIVE Workshop!Proper Insurance | Book Your Risk Assessment Today

Struggling to find great technicians or keep your best employees around? This episode is your playbook.We break down battle-tested recruiting strategies that helped scale real home service businesses—from plumbing and HVAC to general trades. You'll learn how to treat recruitment like a sales pipeline, maintain momentum year-round, and create a company culture that people want to be part of.This episode goes beyond theory. From incentive trips and performance bonuses to sharp branding, upgraded vehicles, and custom dashboards, you'll hear exactly how to build an environment that attracts and retains top-tier talent.

Simplify, Document, Scale: The 3-Step System for Process Excellence  EP302 Profit Withe a Plan Podcast Released May 13, 2025 Guest: Errol Allen, Process Expert, Founder of Errol Allen Consulting Host: Marcia Riner, Business Growth Strategist, CEO of Infinite Profit®

Send us a textLearn how Amazon's four bidding strategies—fixed, down only, up and down, and rule-based—really work. Understand when to use each strategy depending on impressions, budget limits, or ACoS goals. This breakdown helps sellers avoid common mistakes with campaign-level bidding setups.Grab the PPC guide built by real Amazon experts and start making smarter ad decisions: https://bit.ly/43nMUDy#AmazonPPC #AmazonAdvertising #AmazonFBA #PPCstrategy #EcommerceTipsWatch these videos on YouTube:Amazon PPC Tier List Management Rankings https://www.youtube.com/watch?v=m9s9vjtU5l4&list=PLDkvNlz8yl_a1PRDJWRoR4yIM8K5Ft569Why Turning Off Ads Kills Sales and Rankings on Amazon https://www.youtube.com/watch?v=fp5fCd0i7ts&list=PLDkvNlz8yl_a1PRDJWRoR4yIM8K5Ft569&index=2-----------------------------------------------Not getting sales? Send us your listing and let our experts take a look: https://myamazonguy.com/contact/?utm_source=YouTube&utm_medium=referral&utm_campaign=Contact%20UsBook a free consultation with My Amazon Guy: https://bit.ly/44uHuaRGet the exact SOPs our team uses to choose the right Amazon bidding strategy: https://bit.ly/4cGqWigTimestamps00:00 - Amazon Keyword Bidding Options00:30 - What Are Fixed Bids?01:35 - When Fixed Bids Work Best02:00 - Understanding Dynamic Bids Down Only02:50 - Real-World Example with eBay03:30 - What Is Up and Down Bidding?04:20 - How Bidding Modifiers Stack Up05:05 - Rule-Based Bidding Explained06:10 - When to Use Rule-Based vs. Other Strategies07:00 - Final Advice for Picking the Right Strategy----------------------------------------------Follow us:LinkedIn: https://www.linkedin.com/company/28605816/Instagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Twitter: https://twitter.com/myamazonguySubscribe to the My Amazon Guy podcast: https://podcast.myamazonguy.comApple Podcast: https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwSupport the show

Writing copy for your audience can feel intimidating, especially if you're trying to sell them something. In this episode, I brought on my dear friend, Emily of Emily Writes Well, to share her 3-step system to writing copy that connects and converts. Listen in as she highlights the importance of your words, communication, and connection!✅For the full transcription + blog + all the resources/links mentioned, click HEREMentioned Resources & Links

In this episode of RCM Insights, we explore how AI powers Infinx's Workforce Management module to intelligently allocate work, enforce SOPs, and drive staff productivity. Bimal Sahoo and Navaneeth Nair break down how automation, denial prioritization, and real-time analytics work together to maximize recoveries and streamline AR operations.

What if you could save hours every week and still deliver a 5-star experience to every client? ⭐In this episode, I chat with James Hatfield from LiveSwitch about this amazing tool that's changing the game for painting contractors. LiveSwitch lets you do virtual walkthroughs, daily updates, and team check-ins all through video without needing a new app installed.We break down how to:Cut back on site visits and still keep projects running smoothlyImpress clients with crystal-clear updates and communicationTurn everyday job footage into powerful SOPs and trainingIf you're serious about scaling your business, saving time, and making your clients feel like VIPs, this is one you don't want to miss.

Over the years, through coaching hundreds of MSPs, one recurring pattern shows up time and again: business owners who've built something great but are now the single point of failure. You're the one the team turns to for answers. You're the one the clients call on a Saturday morning. You're the one holding everything together, and that, my friend, is both the blessing and the curse of being a committed leader. But if we don't break that cycle, we burn out, stagnate, or worse, we limit the growth of the very business we've worked so hard to build.  In this episode, I tackle the fears and frustrations head-on. The fear of losing control. The worry that standards will slip if you delegate. The concern that clients will walk away if it's not you they're dealing with. And the unspoken one is what the hell will you do with your time if you're not fixing tickets, answering questions, or juggling 30 spinning plates at once? I get it. I've been there. And I work with clients every day who are going through this same transition.  But what if the real growth came not from doing more, but from doing less? What if leading meant choosing what to focus on, freeing up your calendar, and creating the space to think strategically? Because here's the truth, while you're stuck fixing, you cannot lead. While you're stuck being the bottleneck, your business can't move forward.  I talk about how important it is to find your “thousand pound tasks” which is the strategic work only you, the business owner, can and should be doing. It's not about abdicating responsibility, it's about putting systems, people and processes in place so you can finally step up and lead like the business needs you to. Whether it's building your leadership team, documenting your SOPs, or creating a clear cascade from vision to daily tasks, everything starts with making time. And that's exactly what this episode is all about.  I walk you through five practical steps that you can start using straight away to stop being the bottleneck and start leading with confidence. These include planning your week every Friday with clarity and purpose, blocking out your 10% strategic thinking time, and getting that one hairy task done each week that you've been avoiding. I cover how to better utilise your PSA and tech stack (without just stack-fiddling endlessly), and I encourage you to build accountability by joining a peer group or finding a buddy. Finally, I talk about hiring future leaders, not just doers, the kind of team members who lift you up, drive progress and free you to lead.  This episode also tackles the reality of burnout. I've seen it first-hand where MSP owners who haven't had a proper holiday in over a decade. That's not success. That's survival. And it's not sustainable. When you're permanently in the thick of it, there's no space to think, no time to innovate, and no energy left for the people who matter most at home. It's why so many owners end up resenting their businesses – not because they don't care, but because the business has become dependent on them in all the wrong ways.  I also share the importance of building value into your business. If you're thinking about exiting one day, whether that's in 3 years or 13, you'll want to create something that works without you. Buyers don't want bottlenecks. They want SOPs, leadership teams, and a well-oiled machine. That only happens when you start leading properly today.  So if you're ready to stop being the bottleneck in your MSP and start leading your team, your clients and your future with clarity and confidence, then this episode is for you. Take the five steps I share, start small, and make them stick. Because when you stop fixing and start leading, the doors really do blow off.  If you're serious about getting this right, make sure you grab the free Ultimate MSP Growth Guide – it's packed with tools and comparisons to help you decide what support you need, when you need it, and how to get the results you're after.  Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK  And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon!   

Do you think your dental waterlines are clean? Discover the hidden risks and how to ensure patient safety. In this episode, Kevin Henry and Michelle Strange, RDH, delve into the critical topic of dental waterline safety. They explore the formation of biofilm in dental unit waterlines and its potential health risks. The discussion covers essential practices for maintaining clean waterlines, including regular testing, shocking, and adherence to manufacturers' Instructions for Use (IFUs). They also emphasize the importance of establishing Standard Operating Procedures (SOPs) to ensure consistent waterline maintenance and compliance with infection control standards. Key Discussion Points: Understanding biofilm formation in dental unit waterlines. Health implications of contaminated waterlines. Best practices for waterline testing and maintenance. Importance of following IFUs and establishing SOPs. —-------------------------------------------- Hey friends—cool news! The Dental Assistant Nation Podcast was featured on Feedspot's Top 100 Dental Podcasts and their Top Dental Assistant Podcasts list. Huge thanks to you for listening, subscribing, and supporting the show. Couldn't have done it without you. Go check it out—we're listed alongside some amazing shows! 100 Best Dental Podcasts - https://podcast.feedspot.com/dental_podcasts/ 4 Best Dental Assistant Podcasts - https://podcast.feedspot.com/dental_assistant_podcasts/ —--------------------------------------------

In this episode, Scott sits down with AI expert Jonathan Mast, founder of Whitebeard Strategies, to break down how landscapers can actually use AI to save time, win more jobs, and grow their businesses faster.   Jonathan shares real-world examples of how AI can help with everything from writing emails and building SOPs to creating instant landscape mockups right in front of clients — and why landscapers who start using these tools now will have a major edge.   You'll also learn practical tips on how to "train" AI to sound like you, avoid rookie mistakes, and use it safely without risking your business info.   Ready to start using AI the right way (without sounding like a robot)?  

In this Chefpreneur Podcast episode, Andrés guides you through what it means to truly establish your operation as a business owner — not just a chef. This week kicks off the final trimester of Chefpreneur University, focusing on fulfillment and scalability. Learn the three core responsibilities of being a true CEO, the power of defining roles (even if you're the only team member), and how to install SOPs (Standard Operating Procedures) that create clarity, consistency, and confidence as you grow. Whether you're cooking solo or gearing up to build a team, this episode helps you:✅ Define your leadership role✅ Understand the importance of vision, decision-making, and culture✅ Learn how SOPs fuel team efficiency and client consistency✅ Hear real-life examples from Chefpreneur's own personal chef business✅ Get inspired to grow your company with or without a team 

In this brutally honest episode, Danny McMillan and Dorian dissect the realities of working in and with agencies. From client expectations to internal pressure, Danny opens with a stark insight: “You're taking on their pressure too — to turn the ship.” He reflects on how experience helps determine what truly works and what's just “proven strategy nonsense.” The Pitfalls of the Big Agency Portfolio Dorian highlights a harsh truth about agency structure: “You'll get the lowest experience manager assigned to your account. It just doesn't matter to them.” Clients are often drawn in by flashy portfolios, but in reality, smaller accounts get junior staff and rarely the attention of top talent. Danny reinforces this, noting how agencies scale through SOPs and “sweatshop workers,” saying: “Two out of ten account managers might be elite — the rest are filler.” Software + Managed Services = Locked-In Mediocrity Software companies that bundle software with account management often fall short. Danny explains that many account managers are “demo people” turned strategists, lacking deep PPC knowledge or cross-platform experience. “They run out of strategies by month two.” The root issue? The system trains people for one tool, not the dynamics of diverse, real-world businesses. AI & Automation: The Accountant Case Study Shifting gears, Danny shares how automation is reshaping his internal team. Manual tasks are disappearing, he reallocates those team members to high-leverage roles like data validation, dashboard reporting, and performance benchmarking. “Efficiency shouldn't equal job loss — it should mean more meaningful output.”   Manus AI: Autonomous Power Tool or Overhyped Wrapper? One of the most compelling parts of the episode is Danny's deep dive into Manus AI. While it runs on Claude, he insists it's far from just a wrapper: “Manus is like dealing with a human. It uses 30 native tools, runs its own checklists, and breaks down tasks autonomously.” Dorian explains how Manus scrapes, previews, and clicks through websites, operating with depth beyond ChatGPT. Danny recounts solving major business problems — from venue bookings to accounting automation — all in four days for just $240 in credits, declaring: “The ROI was absolutely fucking priceless.” Tool Talk: LM Studio vs. Manus Danny experiments with LM Studio, an offline local LLM platform. While it's promising for airplane-mode workflows, he admits it's clunky compared to Manus. His final take? “Do you want to fiddle with open source to save a few pennies or use something that just works?”  

What if your next sales or client came from a DM, a friend-of-a-friend, or a happy customer who couldn't stop talking about you?In this episode of Millions Were Made, Jessica Marx is joined by her right-hand, Brooke Dumas, to break down the exact referral strategies behind Tailored Premier's client acquisition model. Together, they share how referral programs drive powerful growth when set up correctly and why they're still one of the most underleveraged tools in most businesses.Whether you're service-based, product-based, or running a brick-and-mortar, Jessica walks you through the frameworks they use for their clients to turn satisfied customers into brand advocates and strategic partnerships into a steady pipeline.You'll learn how to structure your own referral program, what to offer, how to market it, and most importantly, how to take care of the people who are sending business your way.Highlights: (00:01) Why referrals built Jessica's business—and how you can replicate the model. (02:35) Why referral programs are low-cost, high-return acquisition channels. (05:27) How to structure payout models for high-ticket vs. low-ticket offers. (07:46) The compounding value of brand awareness through referral traffic. (09:40) Why customer experience is the real foundation of a strong referral engine. (12:06) How to nurture your referral partners to keep business flowing. (14:30) Jessica's SOPs and best practices for long-term referral partnerships. (16:08) The right way to qualify referrals before introductions are made. (18:34) The 3 core components of a high-converting referral program. (20:24) Why consistent follow-up and backend processes make all the difference.Connect with Jessica:Instagram: @millionsweremade | @thejessicamarxWork with Jessica: Tailored PremierWebsite: Millions Were Made

John Corcoran is a recovering attorney, an author, and a former White House writer and speechwriter to the Governor of California. Throughout his career, John has worked in Hollywood, the heart of Silicon Valley, and ran his boutique law firm in the San Francisco Bay Area, catering to small business owners and entrepreneurs. Since 2012, John has been the host of the Smart Business Revolution Podcast, where he has interviewed hundreds of CEOs, founders, authors, and entrepreneurs, including Peter Diamandis, Adam Grant, Gary Vaynerchuk, and Marie Forleo. John is also the Co-founder of Rise25, a company that connects B2B businesses with their ideal clients, referral partners, and strategic partners. They help their clients generate ROI through their done-for-you podcast service. In this episode… Many business owners set ambitious goals but struggle to achieve consistent results. Often, the missing ingredient isn't motivation — it's systems. Without clear processes and the right tools, even the most driven professionals can find themselves overwhelmed, misaligned, or spinning their wheels. John Corcoran tackles this issue head-on by emphasizing the importance of developing repeatable systems to build discipline and scale sustainably. Drawing inspiration from Atomic Habits by James Clear, John shares how he's applied simple, effective strategies to automate key business functions — such as using ActiveCampaign to build educational email sequences that nurture leads automatically. He also highlights the value of documenting every company process, crediting Adi Klevit of Business Success Consulting Group for helping companies create SOPs that enable smooth delegation and operational resilience. Tune in to this episode of the Smart Business Revolution Podcast as Chad Franzen interviews John Corcoran, Co-founder of Rise25, about the systems, habits, and relationships that support business growth. John discusses how to build stronger habits, the value of marketing automation, the role of process documentation, and the growing need for genuine human interaction in the AI era.

Want to grow and scale your plumbing business with proven strategies for sales, operations, and fulfillment? In this episode of Owned and Operated, we break down exactly how to build a successful plumbing company—from optimizing pricing structures and boosting conversion rates to training teams and improving customer experience. Hosts John Wilson and Jack Carr share their real-world experiences growing a profitable plumbing business, revealing hard-won lessons and key tactics that drive sustainable growth in the home service industry.Whether you're a plumbing business owner, contractor, or service entrepreneur, this episode is your go-to guide for mastering plumbing sales, improving operational efficiency, and setting up systems for long-term success. We cover essential topics like lead generation, sales funnels, service fulfillment, and the importance of dedicated sales and installation roles. Plus, we take you behind the scenes of our own journey—building a professional studio and reflecting on the realities of growing both a service business and a brand.

BUILD A BETTER BUSINESS | Systems are not just helpful; they are essential. In this episode, Dylan and Angela break down how strong systems can move your operations from survival to stability. They unpack common misconceptions about systems, the role of SOPs, and why documenting your processes matters at every stage of business growth.   Access Transition #1: Survival to Stability (Business Foundations) resources here.   Speakers: Dylan de Bruin, Co-Broker/Co-Owner Angela Fisher, Agent Development Director   Subscribe to the More Than More Podcast for new weekly episodes as we discuss building meaningful and impactful businesses, careers, and lives through real estate.   Apple Podcasts Spotify YouTube

Are you creating an amazing experience for your clients, but not getting the reviews that reflect it? It's not because your clients aren't enjoying it, it's because you don't have the system set up to pull those reviews.In today's episode, Kate Dye joins us to share how she generates raving client reviews through a simple system! Listen in as she walks us through this workflow, plus she's even sharing a free step-by-step guide to setting up the perfect system for getting raving client reviews.

Want a quick estimate of how much your business is worth? With our free valuation calculator, answer a few questions about your business and you'll get an immediate estimate of the value of your business. You might be surprised by how much you can get for it: https://flippa.com/exit -- In this episode of The Exit: At just 17, Jeet Banerjee knew the 9-to-5 life wasn't for him. In this candid and inspiring episode, Jeet joins Steve McGarry to break down his journey from teenage odd jobs to becoming a serial entrepreneur with multiple successful exits. He shares how he turned a basic web design hobby into a digital marketing agency, then parlayed that into a college admissions platform that reached 500,000+ users and was ultimately acquired for its rich dataset. Jeet dives deep into: Why documentation and SOPs are essential—even if you're not planning to sell (yet) How reaching out proactively (instead of waiting) helped him close an acquisition The untapped goldmine of customer data in eCommerce—and how he used it to scale a home décor DTC brand Why direct mail still works in the digital age His mindset on negotiation, knowing your walk-away number, and failing forward Plus, he closes with the advice he'd give his younger self—and anyone starting out: “Failure is just an event. It only defines you if you let it.” -- Jeet Banerjee is a serial entrepreneur and digital marketing expert who has led multiple acquisitions in the tech and e-commerce spaces. Jeet is a TEDx speaker, has been featured in several major publications, and is an advisor/consultant to many well renowned companies. Jeet is extremely passionate about using his digital marketing expertise to help other brands and businesses find more of their target customers! Jeet on LinkedIn: https://www.linkedin.com/in/jebanerjee/ Instagram: https://www.instagram.com/thejeetbanerjee/ -- The Exit—Presented By Flippa: A 30-minute podcast featuring expert entrepreneurs who have been there and done it. The Exit talks to operators who have bought and sold a business. You'll learn how they did it, why they did it, and get exposure to the world of exits, a world occupied by a small few, but accessible to many. To listen to the podcast or get daily listing updates, click on flippa.com/the-exit-podcast/

Lately, I have been feeling stretched thin. There's a book called The 5 Types of Wealth by Sahil Bloom, and I was recently reflecting on the framework he breaks down in his book. I realized that my health had started to decline due to exhaustion and burnout. My business is thriving, and it has been an absolutely transformative year. We rebuilt our lead generation process, welcomed a hiring firm who complements our values-first approach, integrated a new website and third-party shipping platform, and streamlined our compliance procedures. When you're clear about what your goals are, it's easier to identify your hurdles and deal with them. Now I can see exactly where I am and where I'm going. I also recently took part in the ALT Experience with my longtime coach Kaeli Lindholm, and this also gave me space to reconnect with where I'm taking this business. Merging wellness into my aesthetics practice is me taking part in a global movement. People who invest in their bodies are looking for more integrative approaches. That's where the Wellness Aesthetic Fusion Method comes in—something I created because I wish I'd had when I started this journey years ago. This method is all about creating an elite patient journey with intention. It's a 3-step tiered program that guides you through providing wellness in your aesthetics practice including SOPs, compliance support, team building and hiring resources, a marketing playbook, and more. Whether you're a provider or clinic owner, this blueprint can help you bridge the gap between wellness and aesthetics.   The Wellness Aesthetic Fusion Method Tier 1: https://jessica-christy.mykajabi.com/the-wellness-aesthetic-fusion-workshop  The Wellness Aesthetic Fusion Method Tier 2 & 3: jessica-christy.mykajabi.com/the-wellness-aesthetic-fusion  Take our wellness quiz: beautyculturespa.com/wellness-planning-tool www.beautyculturespa.com @beautyculture.medspa

Tired of answering the same questions, fixing the same mistakes and doing everything yourself?In this episode, Corey Lewis, Two-Brain mentor and owner of Xtra Mile Fitness, shares how systemizing his gym with SOPs (standard operating procedures) has helped him save time, improve retention, onboard staff more efficiently and build a more profitable business. Creating SOPs doesn't have to be painful. Corey reveals his quick hack for writing them in minutes with help from AI, and he explains why systemizing even the smallest tasks—like opening the gym or cleaning equipment—can unlock massive growth. He also walks through his process for presenting SOPs to staff to get their buy-in and create a better client experience.Stop doing everything yourself. Tune in to learn how to buy back your time, reduce stress and run a more profitable gym.LinksGym Owners UnitedBook a Call  3:01 - How to create efficient SOPs7:04 - Presenting SOPs to your staff10:01 - When to review & update SOPs14:41 - Examples from Corey's mentees17:52 - Buying back your time

Episode 316 - We go over issue 340, which is the iconic Hulk Vs. Wolverine battle with the even more iconic cover by Todd McFarlane. Wolverine's claws out, reflecting Hulk's angry face. We feel with this issue McFarlane has fully arrived. Peter David is also in fine form, and the result is the best issue in the run so far. For Loose Screws, Will discusses the movie Sinners and Kevin discusses the institution of sports. Stick around to the end for a Watchmen trivia quiz a listener sent if for us! --------- Subscribe to support the show and for bonus episodes at screwitpodcasts.com. May's bonus episode is a review of Action Comics #1. Email us any comics thoughts you have at screwitcomics@gmail.com  

Being a solopreneur is NOT easy! How do you know what to outsource and what to tackle yourself? There are many things to consider, so join us to unlock winning strategies with our expert, Carly Ries. Carly Ries is a marketing expert with nearly 20 years of experience. Since 2020, she has been the Fractional Chief Marketing Officer for LifeStarr and has cohosted The Aspiring Solopreneur Podcast. She also co-authored the upcoming book, Solopreneur Business for Dummies. Because of Carly's passion for helping solopreneurs, she's the perfect person to help us learn more about getting our work into the world and building thriving businesses.Show Highlights:Carly's smart tips for outsourcing: (It's a mindset thing! Being a solopreneur does NOT mean doing it all yourself!)Outsource things that don't bring you joy and aren't your genius work, so you can focus on high-quality work.Consider bartering for services with others.Put AI tools to work for you! Considerations in creating a business that works for your life and your ideal lifestyle. (Learn to reverse engineer!)Start small when it comes to outsourcing.Establish and document your SOPs.Instead of trying to do EVERYTHING, let people know what you do.Change your viewpoint! Turn social media platforms into true communities.Use AI to be more human and make more connections.Think about your pipeline and get creative with your downtime. Resources:Connect with Carly Ries: Website, The Aspiring Solopreneur Podcast, LinkedIn, and Solopreneur Business for DummiesConnect with Meg:ENROLLING NOW FOR THE FALL MENTOR PROGRAM beginning in August 2025. Click here for more information and sign up now! Explore the STaR Coach Community and see what's available there for you!Visit the STaR Coach Show YouTube Channel! Subscribe today! Join our live show taping on the 3rd Thursday of every month at 1 pm CT. Explore past episodes and other resources at www.STaRcoachshow.com.

#372 In part two of our masterclass with Dave Menz, the Laundromat Millionaire, we shift from customer experience to the operational engine that drives a truly scalable business. Dave reveals how documented systems, strong SOPs, and empowered employees are the foundation of long-term success — not just in laundromats, but in any service-based business. From unclogging drains before they flood your store to building a business that thrives while you're on vacation, this episode is packed with tactical wisdom and real-world examples. We also explore innovative revenue streams, the truth about passive income, and how digital marketing is reshaping this traditionally overlooked industry. If you're serious about building a business that runs without you, class is in session again with Dave Menz! What we discuss with Dave: + Systems create true scalability + SOPs prevent costly emergencies + Maintenance must be proactive + Full-service laundromats win loyalty + Attended stores attract premium clients + Marketing works if product stands out + Revenue varies by market density + Partnerships can boost utilization + Always improve processes and systems + Humility and curiosity drive growth Thank you, Dave! Check out Laundromat Millionaire at LaundromatMillionaire.com. Check out Queen City Laundry at QueenCityLaundry.com. Follow Dave on Facebook and LinkedIn. Watch the ⁠⁠⁠⁠video podcast⁠⁠⁠⁠ of this episode! And follow us on: Instagram Facebook Tik Tok Youtube Twitter To get exclusive offers mentioned in this episode and to support the show, visit millionaireuniversity.com/sponsors. Want to hear from more incredible entrepreneurs? Check out all of our interviews here! Learn more about your ad choices. Visit megaphone.fm/adchoices