Podcasts about sops

Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Is churn currently a problem with your agency clients? Are you aware of the reasons they decide to leave? It may be time to think hard about your onboarding process, client communication, and generally the ways you're ensuring client satisfaction. The difference often comes down to positioning: are you operating as a trusted advisor or simply completing tasks? Today's special guest knows that agencies that prioritize client satisfaction, embrace accountability, and focus on becoming trusted advisors rather than mere task completers are the ones that create truly loyal clients. As our Agency Scale Specialist, Darby Copenhaver, has closely observed the growth trajectories of numerous mastermind members and constantly communicates with them in their journeys. In this conversation, he and Jason get into the importance of strong communication and transparent onboarding processes to combat buyer's remorse and build trust. They also address the strategic use of AI to enhance efficiency and results, stressing that while AI can automate tasks, human connection and understanding clients' evolving needs remain paramount for long-term partnerships. In this episode, we'll discuss: How to prevent your clients' buyer's remorse. Your onboarding might be the problem. Stop ignoring current clients. Your secret retention weapon: ongoing discovery. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources This episode is brought to you by Wix Studio: If you're leveling up your team and your client experience, your site builder should keep up too. That's why successful agencies use Wix Studio — built to adapt the way your agency does: AI-powered site mapping, responsive design, flexible workflows, and scalable CMS tools so you spend less on plugins and more on growth. Ready to design faster and smarter? Go to wix.com/studio to get started. Why Your Clients Might Not Love You (Even if You're Getting Results) Ever feel like you're crushing it for clients, but then they ghost you or churn unexpectedly? There are several reasons why this could be happening and ways to stop it before it kills your momentum. Here's the truth: buyers remorse sets in immediately after a client signs. It's your job to kill that remorse with rock-solid communication and a frictionless onboarding experience. Most agencies think they're good communicators because they answer emails. But clients want more than tasks checked off. They want to feel seen, understood, and confident they made the right decision. If you're not proactively communicating wins (and misses), or if you let your PMs control the narrative without your oversight, you're setting yourself up for churn, no matter how “good” your delivery is. Your Onboarding Might Be Pushing Clients Away As Jason knows from recent experiences as a client, most agencies' onboarding is just an exhausting homework dump on clients who already told you their goals in the sales calls you recorded. Why are you making them repeat themselves, fill out giant forms, or wait for your scattered follow-ups? Your clients didn't hire you to do more work. They hired you to get results while saving them time. Break your onboarding into clear, easy phases, Reset expectations, Use the data you already have (like call transcripts and AI sorting) to fill in the blanks yourself. If you set clear timelines, communication rhythms, and how success will be measured in that first meeting, you'll position yourself as a trusted advisor, not another vendor barking for “assets” they've already shared. This is what makes clients relieved to work with you instead of stressed. Communication: Simple, But Rarely Done Right It's so important for any business to show that you're trustworthy, and you'll show that by doing what you say you'll do, when you say you'll do it. Too many agencies fail to communicate delays, let tasks slip, and think a monthly dashboard is enough. It's not. Dashboards alone mean nothing to most clients. Some need a quick Loom, some need Slack check-ins, others need a simple “Here's what we did, what's next, and why it matters.” Customizing your communication style shows your clients you're paying attention to them, not just copy-pasting your agency SOPs onto their business. This is how you become a trusted advisor, the person they call with challenges (not just tasks). That's how you become irreplaceable. So, which measures are you implementing at your agency to ensure - not just assume - that you know your clients are happy, not only with the results presented but also the overall experience? Want Clients to Stick Around? Be Human When was the last time you called a client you didn't personally sell or deliver on, just to check in and say, “Hey, I'm the CEO, here's my number if you need anything”? Most agencies never do this, but it's one of the simplest ways to build relationships that survive budget cuts and economic slowdowns. If clients only see you as a transaction, you're the first thing to get cut. If they see you as a partner, they'll fight to keep you. Want to take it further? Fly out and have dinner with your top clients once a year. Exchange stories, show them you care, and watch how your retention and upsells climb. Stop Leaving Money on the Table by Ignoring Current Clients Agencies love to yell, “We need more leads!” But often, your easiest growth is sitting right in front of you. If your clients trust you, they'll come to you with new problems—many of which you can solve or connect them with someone who can. This positions you as a problem solver, not an order taker. Instances like this are a great opportunity to be strategic, guide them, and reinforce how much you value the relationship. Results are awesome, but that value is what will take from being transactional to being a value relationship they'll fight to keep in times of economic uncertainty. Why Ongoing Discovery Is Your Secret Retention Weapon If you're selling to clients you can't grow with, you're setting yourself up for frustration. Too many agencies say “yes” to clients who aren't ready, don't want help, or can't commit to scaling. It's like hiring a personal trainer while refusing to stop eating cake every night. They might pay you, but they won't get results—and they'll blame you when they don't. And what about after you've found the right clients? Darby believes too many agencies forget that discovery isn't just for the sales process. Every client interaction should be a sort of ongoing discovery. Agencies that retain and grow accounts are constantly in ongoing discovery mode. As you bring success to clients their needs will evolve, their businesses shift, and what worked four months ago might be irrelevant today. If you're not in tune with those shifts, your agency becomes stale, and you'll get replaced. A challenge for agency owners: How are you staying aware of what's changing in your clients' businesses? Are you proactively checking in, asking about priorities, and aligning your services to what's happening right now? Or are you stuck on autopilot, delivering what they hired you for while missing what they actually need today? Stay curious, stay in discovery, and you'll stay essential. Communication Clarity: 411 vs. 911 To prevent the typical disconnect when clients are unsure of who to reach out to and for what, Darby and Jason recommend this simple but powerful tactic brought by Agency Mastery member, Travis. He tells clients exactly who to reach out to for “411” (info & updates) vs. “911” (emergencies). This eliminates confusion, speeds up communication, and prevents small issues from turning into big frustrations. And when you mess up—and you will—own it fast. Clients don't want spin or silence. They want the truth — fast. One agency Jason used messed up an ad so badly it was embarrassing, and instead of calling to own it, they hid behind Slack messages. Don't be that agency. Mistakes happen. What matters is how quickly and humanly you fix them. Be Human. Clients Crave It. At the heart of retention and growth is human connection. If your agency relationships feel like sterile transactions, you're replaceable. Clients want to feel seen and understood. If everything you share sounds like sugarcoated wins while their results lag, they'll start doubting you. Long-term, high-value clients come from humanizing your interactions—having real conversations, admitting mistakes, sharing wins, and being upfront about challenges. Clients don't want perfect robots; they want partners they trust. Don't Fear AI - Use It to Win Do clients want their agencies to use AI? Overwhelmingly, yes. They just don't what you to use it just to write articles and create crappy images, brands want their agencies using AI to get better results. According to a survey conducted by Audience Audit, 77% of brands are more likely to hire an agency seen as an AI expert, yet only 32% think their current agency is. This is a massive opportunity. But here's the key: don't use AI as a crutch to replace human strategy. Use it to collect, analyze, and interpret data faster so you can bring clients valuable insights and make micro-adjustments that drive real results. Clients want done-for-you solutions that leverage AI under the hood while preserving a human relationship on the front end. Just remember that clients don't care about your systems, your dashboards, or your internal processes if they don't lead to results. They want outcomes with as little friction as possible. AI can help you cut busywork, speed up insights, and refine strategy—but it's your human understanding and relationship that keeps clients paying, referring, and expanding their contracts. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.

Today on “The Building Code”, Charley sits down in studio with two of the best in the business: Brad Leavitt of AFT Construction and Tim Coughran of Alderview Construction.   Brad and Tim pull back the curtain on how they went from lone-wolf contractors to respected leaders of systemized, scalable construction companies. From In-N-Out-inspired SOPs to onboarding processes that rival luxury brands, they share practical strategies for building smarter – not harder.   In this episode, you'll learn: Why custom homes still need standard systems How to use Buildertrend features like daily logs and QR-coded change orders to streamline jobs What real leadership looks like in growing your team and retaining talent Why your business needs to be a career path, not a stepping stone   Whether you're hiring your first office manager or juggling million-dollar builds, this episode will show you the power of process-driven growth.   Follow Brad and Tim on their Instagrams @aft_construction @alderviewconstruction Join “The Building Code” Facebook group: https://www.facebook.com/groups/thebuildingcodecrew/   FACEBOOK: https://www.facebook.com/buildertrend/ INSTAGRAM: https://www.instagram.com/buildertrend/  TWITTER: https://twitter.com/Buildertrend/ YOUTUBE:  / @buildertrend LINKEDIN: https://www.linkedin.com/company/buildertrend #Buildertrend #TheBuildingCodePodcast #ConstructionLeadership #CustomHomes #BuilderLife #ConstructionBusiness #AFTConstruction #AlderviewConstruction #Homebuilders

In this episode of Owned and Operated, John and Jack break down the full playbook for hiring HVAC and plumbing technicians—from sourcing to retention. They dive into the real-world challenges of technician recruitment and share the strategies they use to keep a steady pipeline of high-quality candidates. From building a branded hiring engine to managing seasonal swings, this episode delivers tactical advice and real SOPs that help home service businesses grow their field teams with intention.They cover why recruiting never stops, how to build a budget that supports year-round hiring, and why onboarding and retention matter just as much as the job offer. Whether you're scaling a team or trying to fix your hiring funnel, this episode is packed with practical frameworks and firsthand experience.

Your hosts Mark Anderson, Sharon Cowan CBSE, and Ed Selkow dive into operational efficiency and process improvement in this episode of Polishing Profits.If you think standard operating procedures (SOPs) are only for big companies, think again. Whether you're a solo operator or managing 100 people, clear, documented workflows are the backbone of quality, consistency, and growth.From onboarding and training to inspections and customer follow-ups, SOPs are what keep your company out of the horror stories - and off the client chopping block.

EPISODE 323 - THREE MILKSOPS EDITION. A Hines family reunion has put Kevin and Will in the same room with brother Brian, and so we take a slight sidestep from the Peter David / Todd McFarlane run to go to the end of Peter David' first long run on the Hulk. We look at Hulk 467, which features a slightly-in-the-future and maybe-alternate-reality Rick Jones looking back on a future we don't get to see. It's a poignant smart issue -- a fitting end to a tremendous Hulk run! Subscribe for bonus monthly episodes at screwitpodcasts.com Email us at screwitcomics@gmail.com    

Ready to stop cursing at that under-performing GPT (that you lovingly built - only to watch it spit out meh)? In this short episode, host Susan Diaz breaks down five foundations every custom GPT needs before it can truly earn a spot on your team, plus a 48-hour challenge to tune-up (or totally transform) the bot you already have. What's inside

In this conversation, Brandon Laws sits down with Fritz Brumder, serial entrepreneur and co-founder of WiseOx, to explore how “AI mascots” are helping organizations move from one-off ChatGPT experiments to secure, organization-wide automation. Fritz explains why legacy chatbots struggled, how large-language-model (LLM) technology unlocks far richer support and HR workflows, and what an 80/20 security model looks like in practice. They also discuss practical first-steps for leaders, new skills employees should cultivate, and a realistic one-, two-, and ten-year outlook on AI's impact on talent and trust at work. If you're AI-curious but cautious about compliance, this episode offers a roadmap—and a few reality checks—to get started. Key Timestamps Time stamp Topic 00:00 Welcome, show purpose, and Xenium HR sponsor read 02:00 Introducing Fritz Brumder and the concept of “AI mascots” at WiseOx 03:30 Fritz's startup journey, timing the leap from video tech to GenAI 07:00 Chatbots 1.0 vs. LLM-powered assistants—what changed and why it matters 11:00 Training an AI on SOPs, policies, and compliance docs: HR use cases 15:00 Internal roll-outs first, then customer-facing support and sales assistants 18:00 Beyond chat: email, voice, multilingual interaction, and task automation 22:00 Data privacy & the 80/20 security model (private vector store + LLM) 26:00 Pricing, five-step implementation path, and change-management tips 30:00 Future-proof skills: clear problem-solving, prompt design, creative thinking 33:00 1-, 2-, and 10-year AI forecasts—why pace feels fast but adoption is a decade-long shift 34:30 Workflow examples: AI-driven applicant screening and onboarding 35:30 How to connect with Fritz and learn more about WiseOx; episode close   A QUICK GLIMPSE INTO OUR PODCAST Podcast: Transform Your Workplace, sponsored by Xenium HR Host: Brandon Laws “The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders.” — Brandon Laws About Xenium HR Xenium HR is on a mission to transform workplaces by providing expert outsourced HR and payroll services for small and medium-sized businesses. With a people-first approach, Xenium helps organizations create thriving work environments where employees feel valued and supported. From navigating compliance to enhancing workplace culture, Xenium offers tailored solutions that empower growth and simplify HR. Whether managing employee relations, payroll processing, or implementing impactful training programs, Xenium is the trusted partner businesses rely on to elevate their workplace experience. Learn more › Connect with Brandon Laws LinkedIn: https://www.linkedin.com/in/lawsbrandon Instagram: https://www.instagram.com/lawsbrandon About: https://xeniumhr.com/about-xenium/meet-the-team/brandon-laws Connect with Xenium HR Website: https://xeniumhr.com/ LinkedIn: https://www.linkedin.com/company/xenium-hr Facebook: https://www.facebook.com/XeniumHR Twitter: https://twitter.com/XeniumHR Instagram: https://www.instagram.com/xeniumhr YouTube: https://www.youtube.com/user/XeniumHR

Smart gyms don't scale through hard working individuals, they scale through hard working systems. Grace Giles, the powerhouse behind one of the world's highest-performing F45 studios, reveals how she turned burnout into balance, scaling to $141K/month while traveling and stepping away from daily operations. Grace shares how she leverages virtual assistants, tools like Loom and Canva, and detailed SOPs to free up her time while delivering elite-level client experiences. Her playbook is a masterclass for studio owners serious about sustainable growth. In this episode of Behind Gym Doors, Mike Arce and guest Grace Giles break down what it takes to grow a fitness business that runs with precision, without burning you out. From scalable systems and long-term marketing to team accountability and member retention, this conversation delivers the tools you need to shift from working in your gym to leading above it. Chapters: (00:00) Introduction (04:03) Planning for Slow Seasons & Building a Strong Team (07:06) Systems Over People: The Foundation for Growth (13:00) Long-Term Business Planning & Leveraging Technology (19:44) Pricing, Value, and Mindset Shifts (23:14) Team Culture: High Standards with Heart (31:11) Engaging Community Through Events (35:27) Hiring Philosophy & Leading with Grit (42:19) Personal Growth & Vision for the Future

In this episode of Owned and Operated, John and Jack dive into one of the most common questions in home services: Should you buy a business or build one from scratch? Focusing on HVAC and plumbing companies, they break down the pros and cons of each path—sharing real-world insights on risk management, startup challenges, and acquisition strategy. Whether you're eyeing your first location or expanding your footprint, this episode helps frame the decision around your skills, experience, and resources.They cover everything from interest rates and international contracting to the realities of marketing and cultural fit in small business ownership. While John and Jack don't always agree, they align on this: success in HVAC and plumbing comes from understanding your strengths, knowing your limits, and being in the game. This is a must-listen for anyone serious about growing in the trades.

Outsourcing To Grow Profitably with Yoni Kozminski   What if you could scale your business into eight figures using an offshore team, lean capital, and rock-solid systems? On this episode of The Profit Answer Man, we sit down with Yoni Kozminski – a global entrepreneur who built not one but two bootstrapped companies past the $10M revenue mark. He shares the exact strategies he used to scale using top-tier talent from the Philippines, all while maintaining high profitability and operational control. If you're looking to reduce margin-killing inefficiencies and systematize your way to profit freedom, this episode is your game plan.   In This Episode, You'll Learn: How Yoni bootstrapped two companies past $10M+ with just $100K in capital. Why hiring offshore isn't about cheap labor – it's about buying leverage strategically. The difference between SOPs that gather dust and those that create clarity and scale. How to avoid the hidden tax of operational chaos and stop being the bottleneck in your business. Why process improvement is your best risk management tool. The playbook to build an EOS-aligned, system-driven company with profit-first thinking at its core.   Key Takeaways: You don't need VC money to scale. Yoni's blueprint shows how leveraging talent and process beats chasing capital. 95% offshore doesn't mean lower quality – it means higher ROI. When done right, this approach creates margin-rich scale. Process is the new profit lever. SOPs aren't just for compliance; they're the foundation of sustainable growth. Hiring top talent isn't about geography – it's about alignment, clarity, and culture. Financial freedom starts with operational freedom. If your business can't run without you, you don't own a business—you own a job.   About Yoni Kozminski: Yoni brings 15+ years of global marketing and strategy expertise, having worked with brands like Mercedes-Benz, Sony, and Mastercard. After scaling and selling a $5M Amazon business, he founded MultiplyMii and Escala – powerhouse agencies that specialize in elite offshore hiring and process optimization. His companies were bootstrapped with just $100,000 and now generate over $10M in combined revenue annually, with a team that's 95% based in the Philippines. Yoni now helps entrepreneurs systematize, scale, and reclaim their time – all while growing their bottom line.   Conclusion: If you're serious about scaling without stress and multiplying your profits without multiplying your headaches, this episode is a masterclass in operational leverage.   Links: LinkedIn: https://www.linkedin.com/in/yonkoz/?originalSubdomain=il Website: https://www.multiplymii.com/multipliers Facebook: https://www.facebook.com/multiplymiicareers Instagram: https://www.instagram.com/multiplymiiofficial/ LinkedIn: https://www.linkedin.com/company/multiplymii/ YouTube: https://www.youtube.com/c/MultiplyMiiCareers   Salary Guide: https://hubs.ly/Q03lYNhH0 https://www.multiplymii.com/salary-guide   Watch the full episode on YouTube: https://www.youtube.com/@profitanswerman Sign up to be notified when the next cohort of the Profit First Experience Course is available! Profit First Toolkit: https://lp.profitcomesfirst.com/landing-page-page  Relay Bank (affiliate link): https://relayfi.com/?referralcode=profitcomesfirst Profit Answer Man Facebook group: https://www.facebook.com/groups/profitanswerman/ My podcast about living a richer more meaningful life: http://richersoul.com/ Music provided by Junan from Junan Podcast Any financial advice is for educational purposes only and you should consult with an expert for your specific needs. #profitfirst

In this episode, I dive into one of the smartest ways to scale your business as an entrepreneur or online business owner—outsourcing your marketing and sales tasks to virtual assistants. If you've ever felt stretched thin doing everything yourself, or you've struggled to find high-quality help without blowing your budget, this episode is going to give you real clarity.I walk through what tasks you should actually be outsourcing, how to do it the right way, and why looking globally—especially to Africa—might just be the most strategic move you can make.I'm joined by outsourcing expert Valerie Bowden, and together we talk about how to build a lean, effective, and ethical remote team that supports your growth without the burnout.Guest IntroductionValerie Bowden is the founder of CRDLE, a company that connects entrepreneurs and business owners with top-tier remote sales and marketing talent from Africa. After living in Ethiopia for years and witnessing firsthand how major corporations were quietly outsourcing to Africa without fair wages or growth paths, she launched CRDLE to offer a better, more ethical alternative. Today, Valerie helps online businesses and growing companies build cost-effective, high-performance teams that scale sustainably and responsibly.Hiring High-Quality VAs the Right Way - Key TakeawaysStrategic outsourcing helps you scale affordably without compromising on qualityMany online business owners wait too long to delegate and end up burned outTasks like cold calling, lead generation, and podcast booking are perfect for virtual assistantsThe #1 outsourcing mistake is failing to train your team properlyDaily check-ins, clear SOPs, and a strong onboarding process drive successFreelance platforms like Upwork are great for one-off projects, but building a long-term team requires deeper integrationFocus your time on what only you can do—and outsource everything else to free up capacityTraining Offshore Team MembersRecord initial trainings to onboard future hires more efficientlySchedule short daily check-ins during the first couple of weeks to build momentumInclude VAs in team meetings—they're part of your team, not a side resourceYou should always own the voice, strategy, and messagingDon't expect perfection immediately—give space for growthWhat to Outsource in Sales and MarketingMarketing tasks: social media scheduling, video editing, content uploading, podcast booking, engagementSales tasks: cold calling, lead scraping, CRM maintenance, appointment settingCombine LinkedIn outreach with cold calls to warm up your sales funnelTools like Apollo.io make it easy to gather verified lead dataWhy Choose Africa for OutsourcingAfrica has a large, highly skilled talent pool with strong English and solid educationIt's far less saturated than traditional outsourcing countries, so you find better candidates fasterHiring from Africa also supports a powerful social mission—especially for young womenCRDLE connects you with pre-vetted, highly motivated professionals ready to contributeIntegrating AI into Outsourced RolesAI tools like ChatGPT help VAs generate content, match tone, and stay on-brandVAs can research and test AI tools to streamline your workflowsAI + outsourcing = more leverage for your business, less time doing the heavy lifting yourselfThis combination empowers you to stay agile and competitive as you scaleKey Quotes"If someone's spending all day cold calling, they shouldn't be doing it at a U.S. salary. That's the kind of job that should be outsourced.""The biggest mistake I see is...

In this Freedom Decoded episode, we explore how to make your systems actually work for the people you're leading. With our special guest Mitch, who is guiding churches through major transitions, we dive into how to transform dry SOPs into story-driven, trust-building tools people will actually use. From setting clear boundaries to delivering just-in-time information, this episode is packed with practical strategies to help you lead with clarity, confidence, and impact.Grab a copy of our BOOK here: http://winningtheweek.com/Join Lifehack Tribe: https://members.lifehackmethod.com/join-lifehack-tribeSUBSCRIBE to our podcast on the platform of your choice!Spotify: http://spoti.fi/3pNtPVeApple Podcasts: http://apple.co/3tiIpWWOr subscribe to our YouTube channel: https://www.youtube.com/c/LifehackBootcampTimestamp:0:00 - Welcome & Guest Intro: Meet Mitch and his mission to support congregational transitions1:20 - How Mitch's boss became a Lifehack fan and adopted the system language9:15 - How do I stop repeating myself? Creating scalable, self-serve resources for congregations12:04 - The challenge of boundary setting when others have loose expectations15:15 - How to turn dry SOPs into story-rich, norm-driven tools people actually use17:15 - Using light fear plus case studies to build early trust ("respect the mountain")19:04 - Rules vs. Norms: A smarter way to guide behavior23:08 - The Captain Metaphor: How to get people to trust your leadership26:31 - Getting People to Follow Instructions and Engage31:01 - Setting boundaries when you're in a leadership role33:33 - How to trim and structure content so it's easier to engage with36:27 - Why just-in-time delivery beats info dumps and how to do it42:22 - The journey is the value: Making transformation part of the reward43:02 - People want a "Bachelor-style" fix, but real change takes time46:00 - "You're doing better than 80%": The power of re-enrollment and affirmationCheck out our FREE masterclass all about How To Plan The Perfect Week In 30 Minutes Flat: https://bit.ly/3eEZ9AQCheck out our website: https://lifehackmethod.com/How To Win Your Week - Every Week [BLOG]: https://lifehackmethod.com/2021/07/23/how-to-win-your-week-every-week/How To FINISH What You Start: https://youtu.be/TE-cMqZJ_Vo

Publication professionals face many challenges during the development and execution of a publication plan. These challenges differ based on the size of the pharma company, product lifecycle, SOPs and infrastructure. Today, we bring together three seasoned publication pros from small, mid-size, and large pharma companies. They'll share tips and real-world takes on dealing with things like team structure, tight budgets, and figuring out where AI fits in.To join ISMPP, visit our website at https://www.ismpp.org/ This episode is generously sponsored by Avalere Health.

One of the biggest pain points for first-time founders is a lack of structure within their business. One of the most popular frameworks for quickly creating structure is the Entrepreneurial Operating System (EOS), but does it really live up to the hype? In this episode of In Demand, Asia and Kim do a deep dive into EOS. They break down its key components, where it works (and where it doesn't), and why most founders should treat it more like a toolbox than a strict rulebook. Got a question you'd like Asia to unpack on the podcast? Record a voicemail here. Links:  DemandMaven EOS Worldwide  Traction by Gino Wickman  - the book introducing EOS Chapters (00:00:25) - Rediscovering campaign anxiety.(00:06:00) - EOS overview: what it is and why a client recently reached out asking about it.(00:11:00) - “Right person, right seat” explained.(00:15:45) - Issues tracking.(00:20:00) - Where EOS can fall apart for small teams.(00:29:30) - The parts of EOS that Asia likes and uses.(00:32:00) - Rocks vs. OKRs: what's the difference and when does it matter?(00:39:15) - SOPs vs. “The Way”: document your processes, whatever you call them.(00:42:15) - When are core values useful and when are they just performative?(00:52:00) - Picking and choosing from EOS: take what works, leave the rest.

If your clinic can't run without you — do you really own a business, or just a stressful job? In this episode of Online Marketing For Doctors TV & Podcast, we reveal why SOPs (Standard Operating Procedures) are the unsexy yet essential ingredient for creating a scalable, sellable and hands-free practice.

In the seventeenth episode of How to Run a Law Firm in 2025, Lauren Lester and Mathew Kerbis discuss the importance of standard operating procedures (SOPs) for running a law firm in 2025, particularly for solo practitioners. They acknowledge the challenges and resistance to creating SOPs, but emphasize their role in streamlining operations and enabling automation. They explore various tech tools that can assist in documenting and automating SOPs, such as Trello, Asana, Scribe, and Perplexity AI. Mathew shares specific examples of SOPs from his practice, including client intake and refund processes, while Lauren highlights the value of writing down procedures to identify automation opportunities. The conversation underscores the need for efficient systems to manage both client work and business operations, ultimately supporting a balanced work-life approach.__________________________Sign up for Paxton, my all-in-one AI legal assistant, helping me with legal research, analysis, drafting, and enhancing existing legal work product.Get Connected with SixFifty⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, a business and employment legal document automation tool.Sign up for ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Gavel⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, an automation platform for law firms.Check out my other show, the Law for Kids Podcast.Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Law Subscribed⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to subscribe to the weekly newsletter to listen from your web browser.Prefer monthly updates? Sign up for the Law Subscribed Monthly Digest on LinkedIn.Want to use the subscription model for your law firm? Sign up for the Subscription Seminar waitlist at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠subscriptionseminar.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Check out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Mathew Kerbis'⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ law firm ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscription Attorney LLC⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Get full access to Law Subscribed at www.lawsubscribed.com/subscribe

Business owners need more than workflows and SOPs. They need business intelligence - captured, shared, and scalable. James shares from experience.

In this episode of Owned and Operated, John and Jack unpack what leadership looks like inside a $20–40 million home service business—and why that size still feels small. They explore how companies in this range often remain personality-driven, even with impressive revenue, and what it really takes to level up. From forming HR and marketing departments to structuring a true senior leadership team, they dig into the growing pains and leadership gaps most businesses face on the way to maturity.The conversation dives deep into leadership development, internal promotions, and when to hire key external roles like controllers. John and Jack share why the sophistication of a business doesn't always match the revenue—and how building the right team early creates long-term stability and growth. If you're scaling past $10 million and thinking about what's next, this episode lays out a real-world playbook for building a well-rounded, leadership-driven operation.

SUMMARY: In this episode, Aaron and Terryn dive into the fascinating world of oil and gas operations with special guest Greg Thomas, President of Delta Oil and Gas. Broadcasting from Fort Worth, Texas. Greg shares his journey from geology and finance to leading a thriving company with field offices in Breckenridge, Texas, and a geologic office in Boulder, Colorado. With a unique perspective on operational excellence, Greg reveals how his team has achieved remarkable 98% efficiency through the implementation of Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs), transforming the company over the past five years.   The conversation explores the universal truths of operations across industries, emphasizing the critical role of people in driving success. Greg discusses his approach to retaining talent by fostering loyalty through innovative incentives, such as allowing technical team members to invest in projects, aligning their success with the company's growth. Also discussed is the importance of institutional knowledge, the value of long-term employees, and strategies for keeping retirees engaged through consulting roles. Along the way, they touch on the challenges of managing visionary expectations, the pitfalls of micromanagement, and the delicate balance of performance-based pay structures.     Minute by Minute: 0:00 Introduction 2:26 Let's meet Greg Thomas 5:29 Layoffs during the rise and fall of oil prices? 8:09 Managing people and projects is the same  14:25 Performance pay structure based on KPIs 18:51 How can we all win 20:13 My team all wants to stay

Caroline Hobbs went from being California's youngest broker to launching a powerful CRM for agents. Learn how she automates, scales, and gains more business like a true pro.See full article: https://www.unitedstatesrealestateinvestor.com/automate-elevate-and-build-a-business-that-works-for-you-with-caroline-hobbs/(00:00) - Introduction to The REI Agent Podcast(00:06) - Meet Mattias and Erica: Real Estate and Holistic Wellness Duo(00:14) - This Week: Erica Out, Solo Episode With Mattias(00:24) - Shoutout to Caroline Hobbs: Agent, Broker, Software Founder(03:05) - Caroline's Real Estate Origin Story: Third-Generation Roots(04:39) - Mentorship in the Market Crash and Early Career Lessons(06:33) - Starting Reward Realty and Going Independent(07:57) - Building a Team and Overcoming Broker Loneliness(09:15) - Becoming the Youngest Broker in California(10:19) - How Caroline Structured Her Early Brokerage Team(10:31) - Transition to Real Brokerage and Scaling a Team(11:59) - Mentorship Through Masterminds and Business Models(13:18) - Real-Life Lessons: Why Problems Create Unshakable Agents(14:29) - Set Expectations or Suffer: Caroline's Golden Rule(16:18) - Managing Agents Like Clients: Expectations and Consistency(17:49) - Farming, SEO, and the Power of Long-Term Marketing(19:03) - Time vs. Money: The Reality of Leading a Team(20:10) - Introducing Caroline's CRM Software for Agents(22:06) - SOPs, Pipelines, and Integration-Driven Automation(24:43) - Smart Contact Tracking and Post-Inspection Booking(25:36) - Building Sequences and Custom Workflows with Ease(27:10) - CRM Setup, Contact Syncing, and Work-Life Balance(29:04) - The Power of Smart Tagging and Automation for Agents(30:05) - Avoid Embarrassing Automation Mistakes with Clean Data(30:06) - Upcoming AI Integration for Document Parsing(31:00) - Smart Numbers, Teamwide Call Rings, and Safety(32:02) - Monthly Market Reports Enhanced by AI Prompts(33:11) - Make AI a Daily Habit for Massive Time Savings(34:23) - GPT Roleplaying for Agent Skill-Building(36:01) - Ask for the Business: Caroline's Top Advice for New Agents(36:45) - Why Face-to-Face Beats Cold Calling for Beginners(37:33) - Must-Read Book: Buy Back Your Time by Dan Martell(38:33) - Final Thoughts and How to Connect with CarolineContact Caroline Hobbshttps://rewardrealty.org/homehttps://linktr.ee/carolinehobbsreFor more life-changing insight to help you reach your holistic happiness, visit https://reiagent.com

Most agencies plateau because they depend too heavily on the founder. If every client, campaign, and decision requires your input, you will burn out. What separates $20K/month agencies from $100K/month agencies is not just better marketing or sales. It is operational systems. To scale and step out, you need playbooks. Why SOPs Are [...] The post How to Scale Your Agency With SOPs (Full Guide) appeared first on Seven Figure Agency.

If your brain is a cluttered inbox of to-dos, patient follow-ups, supplement orders, and social media reminders… this episode is your new best friend. We're talking SOPs - Standard Operating Procedures - but not the corporate, 57-page version. These are simple, no-fluff systems that help you organize your day, delegate tasks, and stop wasting time on things you do over and over again. Inside this episode, I'll walk you through: What an SOP really is (and what it isn't) The 3 areas of your business that desperately need one The best tools for creating SOPs - no tech wizardry required A simple 4-step strategy to get started this week (for real) Because when your business runs on repeatable systems, you finally get your brain - and your time - back. Whether you're running solo or have a small-but-mighty team, this episode will help you work smarter, breathe easier, and set your future self up for success. Let's simplify the behind-the-scenes so you can focus on what you do best - taking care of people.

In this episode of Leaders in Medical Billing, Chanie Gluck welcomes Davia Award, founder of Healthcare Partners Consulting & Billing (HPC), to share her extraordinary journey from a small-town biller to a national force in mental health RCM. With over 37 years in the industry, Davia is reshaping how billing companies operate—through empathy-driven leadership, building AI-powered tools like ClaimBuddy, and a bold mission to empower 100 women across the U.S. by 2027.  From tackling credentialing and coaching providers to developing bots for SOPs, Davia shows how holistic, tech-forward, and core values-centered leadership can change lives—and the future of medical billing. She also shares how she motivates her team to embrace AI and technology.  Learn more about HPC: https://hpcbilling.com/  Sponsored by 4D Global, empowering medical billing companies through offshore staffing and technology. 

Want to buy a small business using smart deal structures like earnouts, seller financing, and low-risk offers? In this episode of Jackquisitions, host Jack Carr sits down with Chris Barr, a first-time buyer navigating the ups and downs of business acquisitions—from walking away from bad fits to crafting a $900K cash-plus-earnout offer for a pressure washing company.Learn how Chris is sourcing off-market deals, avoiding shady broker tactics, and building a personal brand that attracts sellers. You'll get a behind-the-scenes look at how new acquirers can finance service businesses, evaluate seller terms, and structure deals that actually close. If you're buying a business or scaling through acquisition, this episode is packed with actionable insight.⚡ What you'll learnWhy Chris walked away from an art-framing shop that didn't fit his criteriaHow a pool-route deal fell through—and the red flags you should watch for with brokersThe numbers behind a $900 K cash-at-close + earnout offer for a thriving pressure-washing businessProven frameworks for earnouts, seller notes, and revenue-share agreements that reduce risk and align incentivesTips for building a credible personal brand (see his Quick Staffers journey) to source off-market dealsStep-by-step due-diligence tactics, valuation shortcuts, and negotiation language you can use todayWhen to pivot, when to persist, and how to decide if a deal really moves the needleWhether you're a first-time buyer, an operator expanding a portfolio, or a service-business owner curious about exits, this conversation is packed with actionable M&A strategy, deal structuring hacks, and outreach scripts that close.

In this episode, we're diving deep into the often-overlooked power of workflows and SOPs (Standard Operating Procedures). While the topic may not sound thrilling at first, mastering these tools can completely transform your business—from client experience to team delegation and operational consistency. Whether you're starting from scratch or optimizing what you already have, this episode will walk you through exactly how to create workflows that protect your time and wow your clients. Plus, we've included downloadable templates to make implementation easier than ever.Here's what you'll learn in this episode:What a workflow and SOP actually are—and why they matterThe six essential elements of a great SOP (hint: it's more than just steps!)The most common mistakes advisors make when building workflowsHow to test and refine your SOPs before automatingWhy keeping a non-digital copy of your workflows is critical for long-term successBy the end of this episode, you'll have the clarity and tools to begin creating your onboarding SOP template—a foundational piece that will support every client interaction moving forward. This is where your onboarding process becomes referable, repeatable, and remarkable.Let's get building!

What if you could take the most chaotic thing in your life and turn it into something that actually creates peace in your home? This month in the Family Teams Accelerator, we're talking about how to use this one unexpected tool usually found in the most boring parts of a business, to turn chaos into clarity at home. That tool? Standar Operating Procedures (SOPs). This is how you train your kids to do what you want them to do. It's how you lead them into actually rising to the level of high expectations. It's how you take the chaos and uncertainty out of teaching them how to behave and how to perform the tasks you want them to perform. And it's way simpler than you think (otherwise there's no way we'd do it!). In this episode Jeremy sits down with Blake and Chandler Smith, next month's community coaches inside the Accelerator, to give you a taste of what's to come. Make sure to sign up to join us in the Accelerator this month to get help applying this in your home: https://courses.familyteams.com/accelerator On this episode, we talk about: 0:00 Intro 3:55 SOPs are not just boring business things 7:58 Embracing work tools in the home? 14:00 Example SOP (Getting The Kids Ready To Go And In The Car) 19:22 The importance of practice and drills 24:12 Should you really introduce SOPs into your home? Follow Family Teams: Facebook: https://facebook.com/famteams Instagram: https://www.instagram.com/familyteams Website: https://www.familyteams.com Resources Mentioned: Join The Accelerator: https://courses.familyteams.com/accelerator Free Family SOP Playbook to Combat Chaos: https://familyteams.com/sop --- Hi, welcome to the Family Teams podcast! Our goal here is to help your family become a multigenerational team on mission by providing you with Biblically rooted concepts, tools and rhythms! Your hosts are Jeremy Pryor and Jefferson Bethke. Make sure to subscribe on Apple, Spotify, or YouTube so you don't miss out on future episodes!

In this episode of Owned and Operated, we're exploring how to grow your career inside a home service company. From internal promotions to mindset shifts, John and Brandon Niro break down what it really takes to move up and lead.Brandon shares how 30–40% of the Wilson team has been promoted from within—and what separates those who grow fast from those who stall. They dig into Wilson's 52-week Emerging Leaders program, the role of emotional intelligence and financial literacy, and how team members can take initiative to become future leaders.If you're looking to grow your role or build leadership in your team, this one's packed with real, actionable advice.

In this episode, Steve Fretzin and Rafi Arbel discuss:Persistence is a key element in long-term marketing and outreachThe impact of in-person networking on professional relationshipsBlending digital tools with personal follow-up strategiesSystem-building as a solution for scaling and stabilizing a business Key Takeaways:Attending legal trade shows and following up with structured CRM tools like HubSpot or even a spreadsheet is crucial for relationship-driven client acquisition.AI tools like Fathom are effectively used post-Zoom calls to generate meeting summaries, action items, and even tailored follow-up emails.A major operational failure—losing a key employee without SOPs—led to the implementation of structured daily team meetings and detailed task documentation using ClickUp and SweetProcess.Personalized outreach, such as sending curated articles based on someone's interests or social media activity, is a highly effective way to maintain engagement with referral sources. "The reason the water cuts through the rock is that it is a constant, constantly hitting it with small forces. And that's really what we're doing in marketing." —  Rafi Arbel Unlock the secrets of the industry's top rainmakers with Be That Lawyer: 101 Top Rainmakers' Secrets to Growing a Successful Law Practice. Grab your ultimate guide to building a thriving law firm now on Amazon: https://www.amazon.com/dp/B0F78HXJHT Ready to go from good to GOAT in your legal marketing game? Don't miss PIMCON—where the brightest minds in professional services gather to share what really works. Lock in your spot now: https://www.pimcon.org/ Thank you to our Sponsors!Rankings.io: https://rankings.io/ Ready to grow your law practice without selling or chasing? Book your free 30-minute strategy session now—let's make this your breakout year: https://fretzin.com/ About Rafi Arbel: Rafi Arbel is the founder of Market JD, a digital marketing agency for consumer law firms. A former trial attorney, Rafi helps personal injury, criminal defense, family, and immigration lawyers grow their practices through SEO, PPC, and high-converting websites. He's a recognized voice on legal marketing strategy, referral network building, and law firm growth. Connect with Rafi Arbel:  Website: https://marketjd.comEmail: rafi@marketjd.comLinkedIn: https://www.linkedin.com/in/rafiarbel/ & https://www.linkedin.com/company/market-jd-inc-/Twitter: https://x.com/rarbelFacebook: https://www.facebook.com/rafi.arbel/Instagram: https://www.instagram.com/rafi.arbel/ Connect with Steve Fretzin:LinkedIn: Steve FretzinTwitter: @stevefretzinInstagram: @fretzinsteveFacebook: Fretzin, Inc.Website: Fretzin.comEmail: Steve@Fretzin.comBook: Legal Business Development Isn't Rocket Science and more!YouTube: Steve FretzinCall Steve directly at 847-602-6911 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

SUMMARY: In this episode Ben steps in for Aaron, who's soaking up the sun in Belize, to dive into the art and science of client offboarding. Joined by Terryn, they explore the bittersweet moment when a client is ready to fly solo after a successful collaboration. The discussion covers the importance of a smooth offboarding process, from wrapping up projects and transferring assets to ensuring clear communication and maintaining a stellar reputation. They share practical tips, like using a 30-day notice period, creating shared drives for seamless file handoffs, and maintaining detailed SOPs and task migration lists. The team also reflects on common pitfalls, like ghosting clients or messy contract disputes, and emphasizes the value of leaving clients empowered and ready to succeed independently. Tune in for actionable insights on how to part ways professionally and why a good offboarding process is just as critical as a great onboarding one.   Minute by Minute: 0:00 Introduction 2:29 It's a sad day…off boarding time 5:13 Transitioning over 30 days 13:19 Asking what off boarding looks like up front 16:27 Horror stories from off boarding 20:34 Stick to the contract

This is it! The sorta-kinda final issue from Peter David / Todd McFarlane's run on Hulk! Though Todd only does breakdowns. And he does do layouts next issue, which is the epilogue of the story. Anyway. This is a fun issue! Also sad. But good! ---------- Subscribe at screwitpodcasts.com for monthly bonus episodes -- profits go to comics-related charities. Join our free Discord (link at screwitpodcasts.com) And email us at screwitcomics@gmail.com

Send us a textWant to grow a successful agency using content that actually brings in clients? This video breaks down how My Amazon Guy scaled with seller-focused videos and simple tools. No paid ads, no complex funnels, just real strategies that helped build an 8-figure business.We share all our processes here, no gatekeeping, just real SOPs that work: https://bit.ly/4dQ2hbr#AmazonAgency #ContentMarketing #YouTubeForBusiness #DigitalMarketingTipsWatch these on YouTube:How Steven Pope Transformed My Amazon Guy's Culture: https://www.youtube.com/watch?v=OIWAbgYyaBc&list=PLDkvNlz8yl_bgXySsAXtDdy2BLfbQNCmw&index=3How I Built a $20M Amazon Agency with 558 Employees: https://www.youtube.com/watch?v=x4ZXGtCEqNA&list=PLDkvNlz8yl_bgXySsAXtDdy2BLfbQNCmw&index=18----------------------------------------------Timestamps:00:00 - How My Amazon Guy Grew Fast Without Ads  00:30 - Answering Questions Became a Strategy  01:10 - YouTube Channel Growth Started at Zero  01:40 - Kevin's Story: From Acquisition to Strategy  02:20 - Why You Don't Need a Huge Audience  03:00 - Building Trust Through Helpful Videos  03:40 - Proof: Older Videos Still Bring Clients  04:30 - No Setup? Here's What You Really Need  05:20 - What Matters More Than Fancy Gear  06:10 - The Long-Term Value of Sharing Knowledge  07:00 - Starting from Zero and Getting Comfortable  08:00 - Creating Relevant Videos That Attract Clients  09:00 - Final Thoughts on Content, Growth, and Sales----------------------------------------------Follow us:LinkedIn: https://www.linkedin.com/company/28605816/Instagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Twitter: https://twitter.com/myamazonguySubscribe to the My Amazon Guy podcast: https://podcast.myamazonguy.comApple Podcast: https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwSupport the show

In this episode of Future Finance, hosts Paul Barnhurst and Glenn Hopper welcome Natalia Toronyi, a finance executive with nearly 20 years of experience in financial transformation. The conversation delves into Natalia's impressive journey from navigating life during the collapse of the Soviet Union in Ukraine to leading financial transformations in major global companies. The episode explores how AI is reshaping finance, particularly in the areas of internal audits, treasury, and talent management. Natalia shares insights on the real-world applications of AI in finance, discussing both its potential and challenges.Natalia Toronyi is a finance executive with nearly two decades of experience leading financial transformations across various sectors, particularly in Fortune 500 global industrial manufacturing companies. Known for her problem-solving mindset and focus on data-driven decision-making, Natalia has led numerous automation and digital transformation projects. Her passion for people-first leadership, integrity, and innovation has made her a trusted leader in the finance space.Expect to Learn:How AI is reshaping traditional finance roles, especially in audits and treasury.Why standardized operating procedures (SOPs) are crucial for successful AI implementation.How to evaluate AI tools effectively, focusing on scalability, ROI, and integration with existing systems.The evolving skillsets finance leaders should prioritize in the era of AI.Natalia brings clarity, depth, and a grounded perspective to the conversation around AI in finance. If you've ever felt overwhelmed by the speed of technological change or unsure where to begin with AI integration, this episode offers a refreshing take. Her insights are both practical and empowering, showing that transformation starts with well-defined processes and a people-first mindset. Follow Natalia:LinkedIn - https://www.linkedin.com/in/nataliatoronyi/Join hosts Glenn and Paul as they unravel the complexities of AI in finance:Follow Glenn:LinkedIn: https://www.linkedin.com/in/gbhopperiiiFollow Paul: LinkedIn - https://www.linkedin.com/in/thefpandaguyFollow QFlow.AI:Website - https://bit.ly/4i1EkjgFuture Finance is sponsored by QFlow.ai, the strategic finance platform solving the toughest part of planning and analysis: B2B revenue. Align sales, marketing, and finance, speed up decision-making, and lock in accountability with QFlow.ai. Stay tuned for a deeper understanding of how AI is shaping the future of finance and what it means for businesses and individuals alike.In Today's Episode:[00:59] - Natalia's Journey[05:41] - Generative AI Shift[07:08] - Treasury Insights[09:57] - Audits with AI[12:39] - Documenting SOPs[14:15] - Evaluating Tech

Want your team to run like a well-oiled machine? Start with better SOPs. In this video, I'm walking you through 7 proven steps to creating Standard Operating Procedures (SOPs) that your team will actually use. Whether you're building your first system or refining existing ones, these tips will help you make your processes clear, effective, and scalable. As a business owner with over 22 years of experience and multiple 7-figure companies, I've written hundreds of SOPs that have transformed operations—and I want to help you do the same. ✅ You'll learn: The key difference between SOPs and training (most get this wrong!) Formats that make your SOPs easier to follow A simple 4-part template for every SOP How to get your team to actually use your systems And how to make SOPs a living, breathing part of your company culture

Todd chats with financial strategist Monica Garcia Duggal about her powerful and practical Financial BITES Method©. Monica breaks down how business owners can master Budgeting, Investing, Taxes, Exit Strategy, and SOPs to create scalable, sustainable growth. Her advice is clear, no-nonsense, and immediately useful—whether you're running a startup or planning your next big move. This episode is a must-listen for anyone looking to simplify their financial systems and make smarter, more confident decisions. Book: The Power of Breath by Monica Duggal Profit First by Mike Michalowicz The Goal by Eliyahu M. Goldratt Pillars of Wealth: 1. Clarity 2. Deep Work 3. Curious Monica Garcia Duggal is a renowned financial expert and billion-dollar business coach with over 30 years of experience blending Wall Street insight with entrepreneurial innovation. With a background in investment banking and a track record of scaling companies across industries, Monica is the creator of the Whole Health Wealth System™ and the Financial BITES Method©—tools that turn financial overwhelm into clarity, strategy, and sustainable growth. Known for her no-nonsense, heart-centered approach, she helps individuals and businesses alike build wealth without sacrificing health, joy, or purpose. If you would like to connect with Monica, you can visit her website www.monicagarciaduggal.com or through LinkedIn or Instagram. Welcome to Pillars of Wealth Creation, where we talk about building financial freedom with a special focus on business and Real Estate. Follow along as Todd Dexheimer interviews top entrepreneurs, investors, advisers, and coaches. YouTube: www.youtube.com/c/PillarsOfWealthCreation Interested in coaching? Schedule a call with Todd at www.coachwithdex.com Listen to the audio version on your favorite podcast host: SoundCloud: https://soundcloud.com/user-650270376 Apple Podcasts: https://podcasts.apple.com/.../pillars-of.../id1296372835... Google Podcasts: https://podcasts.google.com/.../aHR0cHM6Ly9mZWVkcy5zb3VuZ... iHeart Radio: https://www.iheart.com/.../pillars-of-wealth-creation.../ CastBox: https://castbox.fm/.../Pillars-Of-Wealth-Creation... Spotify: https://open.spotify.com/show/0FmGSJe9fzSOhQiFROc2O0 Pandora: https://pandora.app.link/YUP21NxF3kb Amazon/Audible: https://music.amazon.com/.../f6cf3e11-3ffa-450b-ac8c...

What would happen in your business tomorrow if you had to step away today? Is your team truly ready to take charge, or are there hidden gaps holding them back?  In this special episode of Simplify to Scale, Jessica and Annie talk about what it takes to keep a business running when the founder or a key leader has to step away. They focus on how important it is to build trust within the team and with clients. They also talk about planning ahead by creating clear processes, sharing responsibilities, and keeping communication open. They use real examples to show how teams can step in and handle things when needed. Jessica and Annie explain how to tell if a team is ready to take more responsibility, and what signs show they may need more support. They share useful tools like keeping task boards updated and making sure everyone knows where to find passwords and other important information. The conversation also includes fun moments as they look back on their first times stepping into leadership roles and remind listeners that things don't have to be perfect. If you're a founder or operations leader who finds it hard to step back, this episode offers helpful advice to get your team ready and take a break with confidence. Press play and subscribe for more ideas to help your business grow at a steady pace. In this episode, we discuss: ·        Building trust with team and clients ·        Delegation and ownership of responsibilities ·        Importance of documented SOPs and cadences ·        Empowering teams and fostering independence ·        Recognizing readiness and signs of unpreparedness     Ready to get out of the day-to-day operations of your business? A SOL (Strategy + Operations Leader) is the missing link between your vision and results that aren't dependent on you! Certify your existing right-hand or get support in hiring the right person: https://www.strategicopsinstitute.com/sol   Looking to go deeper and learn how to scale your business sustainably? SIMPLIFY TO SCALE will help you to reclaim your time, increase your impact and profit, and simplify your business as you scale to multiple-7 figures and beyond so you finally get to enjoy the success you worked so hard to achieve. Find out more at: https://www.leanoutmethod.com/scale   Ready to become a strategic leader who understands how to balance sustainable and scalable growth with operational efficiency? Join our SOL Collective, an elite and private community for Business Strategists and Operational Leaders who advise and support founders in scaling their businesses. Learn more at https://www.strategicopsinstitute.com/collective   Have questions? Want to explore partnering together to scale your business? Connect with me on my personal Instagram @cristagrasso or LinkedIn and let's start a conversation. If you loved this episode, please help us spread the word and reach more business owners like you by leaving a 5-star rating and review. Hit subscribe to be the first to listen to new episodes each Tuesday.  

Join Nick Lamagna on The A Game Podcast with our guest Benmont Locker, a powerhouse in the real estate investing and coaching industry.  He is a partner of Eric Brewer and Integrity First Home Buyers known as the authority in novations and master of many ways to take down hundreds of real estate deals!  He is a builder of businesses, systems and processes for owners and entrepreneurs and a master integrator of putting these into action to make money. Fighting out of Pennsylvania and getting bit by the entrepreneur bug early on, he started out in the outdoor industry and ended up scaling it to 20 locations in 9 states before he sold what he coined as the, "Redneck TJ Maxx," for a profit.  He learned marketing, sales and SOPs through this experience and when almost becoming a dentist or ski instructor he this one-time soccer player found his calling in real estate helping an investment company stabilize, profit and scale their business and from there things have escalated quickly and efficiently He is now the CGO of Integrity First Home Buyers where he has helped add an extra hundred deals a year!  He now teaches investors just like you how to align strategy with targets, set clear goals and establish lucrative systems, processes, and operations through RampREI.  He is a father, husband, photographer, dirt bike rider and our guest who drops a TON of content on this no fluff episode! Topics for this episode include: ✅ Systems and processes in business and real estate ✅ The importance of relationships for success in business ✅ How to overcome fear and failures in business ✅ How to choose a correct time frame for KPIs ✅  How novation creates conventional financing opportunities + more! Check the show notes to connect with all things Benmont and RampREI!   Connect with Benmont: Benmont Locker on Facebook Benmont Locker on Instagram Benmont Locker on LinkedIn Benmont Locker on Twitter Benmont Locker on Youtube Benmont Locker on TikTok     Connect with RampREI: www.ramprei.com Ramp REI on Facebook Ramp REI on Instagram   Connect with Integrity First Home Buyers: www.integityfirsthomebuyers.com Integrity First Home Buyers on Facebook Integrity First Home Buyers on instagram Integrity First Home Buyers on LinkedIn Integrity First hHome Buyers on Youtube --- Connect with Nick Lamagna www.nicknicknick.com Text Nick (516)540-5733 Connect on ALL Social Media and Podcast Platforms Here FREE Checklist on how to bring more value to your buyers

Most people quietly self-sabotage…Not because they don't want success.But because they still talk like the person who doesn't have it yet.In this solo episode, Mike and E breaks down how internal dialogue shapes your future, and how AI can help you become the version of yourself that already wins.What you'll learn:How to reprogram your self-talk to unlock growthWhy “watering down” your vision is killing momentumThe AI tools Mike uses weekly to review sales calls, write listings, automate ops, and even train his teamHow to use custom GPTs to build an internal consultant that never sleepsIf you're still running 80% of your business manually…this episode will change that.03:00 - Audit Your Inner Voice to Align with the Life You Want07:00 - Step Into Your Vision by Speaking It Out Loud10:00 - Optimize Sales Calls Using Custom GPT Feedback Loops12:30 - Write High-Converting Listings and Titles with AI14:00 - Do Market Research, Regulations, and Pricing with GPT15:30 - Automate and Personalize Guest Messaging at Scale17:00 - Generate Social Media and Website Content with ChatGPT19:00 - Streamline Hiring, SOPs, and Onboarding with AI22:00 - Analyze Property Performance and Build Offers with GPTGet FREE Access to our Community and Weekly Trainings:https://group.strsecrets.com

We're in the era of the “hands-off salon owner”—but let's get real: no system can replace your presence. In today's episode, I'm sharing the hard-earned lessons from the seasons I tried to lead from a distance, what fell apart (and why), and how I've come to use systems as a support to my leadership—not a substitute for it.If you've been hoping your SOPs would run the show while you check out, this is your reminder that sustainable success still needs a present leader. Let's talk about the difference between a salon that runs without you and a salon that grows because of you.What you'll learn in this episode:Why “autopilot” doesn't mean “hands-off”How to identify what only you can do in your businessWhere systems help—and where they hurt—when leadership is absentWhat happened when I thought SOPs were enoughHow I use regular check-ins to amplify my leadership (not micromanage)Why sustainability needs both systems and presenceThe difference between taking a break and walking away completelyWant access to my full SOP library + weekly leadership coaching? Join The Monday Club: https://www.lexilomax.com/monday-club

Guest: Jhana LiCompany: Spyglass OpsPlatforms:

Michael Fanning is a real estate coach specializing in mindset transformation and helping real estate professionals scale their businesses through strategic systems and delegation. Michael teaches "The Windmere Way" class and provides coaching to help agents transition from working harder to working smarter.This transformative episode dives deep into identifying High Income Producing Activities (HIPAs) and mastering the art of strategic delegation for real estate professionals. Michael explores the critical mindset shift from "I have to do everything" to "I choose to do what only I can do."[00:00 - 02:30] Introduction & Core ConceptWelcome and episode overviewThe mindset shift: Working smarter, not harderIntroduction to High Income Producing Activities (HIPAs)[02:30 - 08:00] Defining High Income Producing ActivitiesWhat activities actually generate revenue in real estateLead generation activities (prospecting, networking, sphere of influence)Client-facing activities (consultations, negotiations, showings)Business development and strategic partnershipsWhat's NOT on the HIPA list (administrative tasks, graphic design, etc.)[08:00 - 18:00] The Four-Phase Delegation Process ModelPhase 1: The Doer (0-10 transactions/year)Phase 2: The Strategic Delegator (10-25 transactions/year)Phase 3: The Team Builder (25-50 transactions/year)Phase 4: The Business Owner (50+ transactions/year)[18:00 - 25:00] Practical Implementation StrategyStep 1: Time audit exerciseStep 2: Calculate your target hourly rateStep 3: Start small and strategicStep 4: Create systems firstStep 5: Measure and adjust[25:00 - 32:00] Finding and Hiring Your First AssistantTypes of administrative help (Virtual assistants, local assistants, specialized services)Where to find qualified candidatesWhat to look for in candidatesProven hiring process and tips[32:00 - 37:00] Overcoming Delegation ResistanceCommon objections and mindset barriers"Nobody can do it as well as I can"Cost concerns and opportunity cost analysisFear of losing controlTime investment in training[37:00 - 40:00] Recommended Reading & ClosingBook recommendations for continued growthFinal thoughts on working smarterCall to action and contact informationTarget Goal: Spend 70% of your time on high income producing activitiesDelegation Rule: If someone else can do it for less than your target hourly rate, delegate itStart Small: Begin with one delegation decision and build from thereSystems First: Create clear processes before delegatingMindset Shift: Move from operator to orchestratorEssential Books Mentioned:Deep Work by Cal NewportThe E-Myth Revisited by Michael GerberTraction by Gino WickmanAtomic Habits by James ClearWho Not How by Dan SullivanThe Four Hour Work Week by Tim FerrissGood to Great by Jim CollinsThe Hard Thing About Hard Things by Ben HorowitzCRM Systems: Chime, CloseVirtual Assistant Platforms: Belay, Time Etc, OnlineJobs.phReal Estate VA Services: MyOutDesk, VirDeskProject Management: AsanaCommunication: SlackTraining Tool: Loom (for creating SOPs with screen recording)Job Boards: ZipRecruiter, Upwork, LinkedInReady to take your real estate business to the next level?Coaching Services AvailableWebsite: windmercoaching.comLearn about "The Windmere Way" classIndividual coaching for mindset and goal achievementComplete a one-week time audit of your activitiesCalculate your target hourly rateIdentify one task to delegate this weekChoose one recommended book to read this monthBe awesome and help somebody!If this episode helped you think differently about delegation and working smarter, please rate and review. Share with an agent who needs to hear this message - sometimes the person who needs it most is just one share away.Episode OverviewShow Segments & TimestampsKey TakeawaysRecommended Reading ListTools & Resources MentionedContact InformationEpisode Challenge

On this episode of Multifamily Mastery, John Casmon interviews Ashley Garner, a lifelong real estate investor who transitioned from student rentals and residential brokerage into multifamily investing. Ashley shares how a near-death health scare motivated him to scale his portfolio more aggressively, going from a 10-unit to a 196-unit property through strategic partnerships and capital raising. He explains the mindset shift required to leverage other people's money and how relationships and trust are foundational to scaling effectively. The conversation also highlights Ashley's operational philosophy, including managing third-party property managers and the importance of developing standard operating procedures (SOPs) as his business grows toward a goal of 1,000 units. Ashley Garner Current Role: Multifamily investor and founder of ABG Multifamily Say hi to them at: abgmultifamily.com Get a 4-week trial, free postage, and a digital scale at ⁠https://www.stamps.com/cre⁠. Thanks to Stamps.com for sponsoring the show! Post your job for free at https://www.linkedin.com/BRE. Terms and conditions apply. Join the Best Ever Community  The Best Ever Community is live and growing - and we want serious commercial real estate investors like you inside. It's free to join, but you must apply and meet the criteria.  Connect with top operators, LPs, GPs, and more, get real insights, and be part of a curated network built to help you grow. Apply now at ⁠www.bestevercommunity.com⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

TCF1034: Are You a Lighthouse?In this episode, Tim and Derek dive into what it truly means to be a leader that people want to follow. Using the metaphor of being a lighthouse instead of a tugboat, they explore how consistent, dependable leadership can transform your team, your culture, and ultimately, your success in business.In this episode Tim and Derek discuss:The importance of being a positive influence and reliable presence in your businessA powerful story of transformation from a toxic teammate to a World Series-winning player through intentional changeThe lighthouse vs. tugboat analogy and how it applies to leadership in your contracting businessWhy creating a culture of safety and trust is essential for your team's growth and retentionHow showing up with encouragement and positive reinforcement drives better performancePractical tips like the “Rule of 5” to build rapport and boost team moraleWhy great leadership is foundational to sales and customer trustThe role of consistent values, SOPs, and behavior modeling in building a resilient company cultureResources: =================================

In this episode, I get into the critical topic of when not to sell your business. We'll explore various scenarios that indicate it's not the right time to exit, including emotional burnout and declining financials. I emphasize the importance of having a business that runs independently of you, and discuss the factors that can impact your business's valuation, such as employee satisfaction and dependency on key clients. Additionally, I highlight the significance of solid financials, properly documented SOPs, and understanding market trends in mergers and acquisitions. Listen in as I provide actionable insights to help you make informed decisions and ensure your business is a valuable asset whether you decide to sell now or in the future. Don't miss out on practical tips to prepare your business for a profitable exit strategy in the years to come.   What You'll hear in this episode: [0:45] Preparing Your Business for Sale [1:35] When Not to Sell Your Business [3:05] Key Considerations Before Selling [4:25] The Importance of Founder Independence [7:35] External and Internal Factors in Selling [9:25] Planning for Post-Exit Life   If you like this episode, check out: Build Like You're Selling When to Get a Business Valuation Done The Steps to Selling a Business   Learn more about our CFO firm and services: https://www.keepwhatyouearn.com/   Connect with Shannon: https://www.linkedin.com/in/shannonweinstein Watch full episodes: https://www.youtube.com/channel/UCMlIuZsrllp1Uc_MlhriLvQ Follow along on IG: https://www.instagram.com/shannonkweinstein/   The information contained in this podcast is intended for educational purposes only and is not individual tax advice. We love enthusiastic action, but please consult a qualified professional before implementing anything you learn.

Struggling to grow your cleaning business or feeling overwhelmed with training and chaos? In this episode, Mike Campion and Lindsay Bjorklund dive into why SOPs (Standard Operating Procedures) are the secret sauce for systematizing and scaling your cleaning company. Learn simple, step-by-step strategies to create SOPs without overthinking it—no giant binders required. Discover how to use tools like Loom and ChatGPT to quickly build training guides that actually work. Plus, hear why letting your team improve the systems might be the smartest leadership move you make. If you're ready to stop repeating yourself and finally build a cleaning business that runs like a well-oiled machine, this episode is for you! Love the idea, but find it overwhelming? Want to learn the next steps like, what to actually say on the call? Jump on a call with one of our coaches and learn strategies on how to grow your cleaning company and start loving your job every day! Book here

In this high-energy episode of Building HVAC Science, Bill Spohn and Eric Kaiser welcome Tersh Blissett—entrepreneur, podcaster, and automation enthusiast—for a deep dive into how AI and automation are transforming service businesses. Tersh, known for running multiple HVAC, plumbing, and electrical companies, shares his journey from podcasting beginnings to becoming a Zapier expert and automation evangelist. He explains how AI voice tools, custom GPTs, and platforms like Notebook LM and PhoneTap are helping streamline operations, improve call conversions, and create more consistent customer experiences. The conversation explores both the promise and the pitfalls of AI, from building SOPs and staff training bots to setting up Slack-integrated employee handbooks. Tersh doesn't shy away from the challenges—like automating broken processes or managing security risks—but encourages listeners not to ignore these powerful tools. He wraps up by offering guidance and community resources for those looking to start their AI journey, reinforcing the message: don't automate for automation's sake—do it to solve real problems. Quotes from today's episode: “If you do something more than three times a week, optimize it, automate it, or delegate it.” “Don't automate just to automate—solve a problem first.” “Authentic human tone is going to win, even if AI is writing it.”   Tersh's LinkedIn: https://www.linkedin.com/in/tershblissett/ Trade Automation Pros: https://tradeautomationpros.com/ Tersh's email: tersh@tradeautomationpros.com/ Tersh's Podcast: https://www.servicebusinessmastery.com/ Other links mentioned in today's episode: https://scribehow.com/ Capture computer based learning/processes Skool.com (look for the Automation Foundation) www.plaud.ai/products/plaud-notepin  (always recording pendant) https://notebooklm.google/ Understand anything https://chat.chatbotapp.ai/claude Claude by Anthropic This episode was recorded in June 2025.  

In this episode of Owned and Operated, we're diving into real-world strategies for sourcing and securing small business acquisitions. From outreach to private equity firms to using freelancers for off-market deals, we break down how acquisition entrepreneurs are getting creative and staying competitive.We explore how personal branding can help attract brokers, how to craft a buyer persona that actually stands out, and how Chris Barr is navigating live negotiations for niche businesses—including pool services and a high-end art framing company.Whether you're just starting your acquisition journey or already mid-process, this episode is packed with practical insights for sourcing deals and building a compelling presence in the marketplace.

It's not the last Todd McFarlane issue, though we're close to the end of his run on Hulk. Nor is it the most ICONIC issue -- that's probably the Hulk/Wolverine fight. But this might be the BEST issue of the Peter David / Todd McFarlane run.  Loose Screws: How Mission Impossible: Final Reckoning is really War Games 2. ---------- Subscribe at screwitpodcasts.com for monthly bonus episodes -- profits go to comics-related charities. Join our free Discord (link at screwitpodcasts.com) And email us at screwitcomics@gmail.com

Looking to turn your career experience into real estate success? In this episode of The Richer Geek Podcast, Casey Gregersen shares how he went from working in the oil fields to building wealth through real estate. How did Casey make the leap from a corporate job to owning fitness studios and launching Bighorn Capital Fund? You'll learn why he chose Wyoming as his market, how his engineering background gives him an edge, and how passive investing can help you reach financial freedom. Curious how you can get started too? Tune in and find out! In this episode, we're discussing… From Petroleum Engineer to Real Estate Mogul: Casey recounts his fascinating career shift from working on oil rigs for Shell Oil Company to building a thriving real estate investment business. The "Why" Behind the Move: Discover the pivotal moment that inspired Casey to prioritize family and pursue financial freedom through real estate, even while maintaining a successful career in oil and gas. An Engineer's Edge in Real Estate: Learn how Casey's background in engineering, with its emphasis on mathematics, underwriting, and process-oriented thinking (SOPs), has been a significant asset in his real estate ventures. Why Wyoming? Casey reveals the strategic advantages of investing in the Wyoming real estate market, including lower competition and a unique market dynamic that offers consistent stability and cash flow. Untapped Potential in the Cowboy State: Explore the specific types of real estate opportunities Casey is pursuing in Wyoming, from single-family homes to value-add multifamily properties, and how he leverages local insights with modern investment strategies. Bighorn Capital Fund: Get an inside look at Casey's Bighorn Capital Fund, designed for accredited investors seeking passive income and wealth building through strategic real estate investments, offering both debt and equity opportunities. Helping Others Achieve Financial Freedom: Casey shares his passion for empowering other professionals, particularly those in demanding W-2 jobs, to achieve their passive income goals by partnering with his fund.    Resources from Casey      LinkedIn | Website | Big Horn Capital Fund  Resources from Mike and Nichole      Gateway Private Equity Group |  Nic's guide 

We're seeing a huge leap in potential when it comes to what AI can accomplish in industrial settings. Not only can it catch errors, it can provide intelligent insights to prevent them in the first place, reduce waste, save costs, and improve processes. Recorded live from Automate 2025, we sat down with Alvin Clark, Senior AI Engineer at NVIDIA, to discuss AI agents in manufacturing and how they're reshaping industrial inspections. We hear about all the different use cases of AI agents, including error detection and understanding the root cause of errors, saving costs, and even supplying training data to patch the gaps in “tribal knowledge” of manufacturing processes. You'll hear real examples of how AI agents have saved costs and reduced errors drastically when monitoring SOPs and how they can provide multimodal maintenance assistance. Alvin also takes us through how NVIDIA's Metropolis works at helping developers create visual AI agents and why the next few years will see visual AI inspections take off in manufacturing. In this episode, find out: Alvin shares his background in the AI space and why he saw potential in AI earlier than most Why 2012 was the real AI boom and how we saw a shift from the algorithm being king to data being king Alvin's explanation for what an AI agent does in four stages How AI agents are evolving beyond capturing data to providing intelligence in industrial settings How vision inspection can perform not only real time error detection but also real time failure analysis Use cases for AI agents and examples of how Alvin has seen them most successful How AI agents could also address the skills gap and replace the multimodal “tribal knowledge” we'll lose when people start retiring Alvin breaks down how Metropolis works to help developers build visual AI agents How simulation, training and data transform what AI agents can accomplish Alvin's perspective on where manufacturers are in their industrial AI journeys The role of systems integrators in leading the AI revolution What the next phase of AI agents will look like Enjoying the show? Please leave us a review here. Even one sentence helps. It's feedback from Manufacturing All-Stars like you that keeps us going! Tweetable Quotes: “Metropolis is a combination of models and tools that are used to build what we call vision analytics. So anytime you're looking at video images and you want to extract information from that, these are the tools that can help you do that.” - Alvin Clark “It's not really the ability to catch the error, it's the ability to, as quickly as possible understand the genesis that caused the error.” - Alvin Clark  ”If I had to kind of describe an AI agent, it is a collection of one or more models that can perceive, reason, and potentially plan and then execute.” - Alvin Clark Links & mentions: NVIDIA Metropolis, automating physical spaces and infrastructure with interactive visual AI agents and services AlexNet, a convolutional neural network architecture developed for image classification tasks, like identifying a cat Make sure to visit

Is it possible to earn $1.5M without owning real estate? Can Airbnb automation replace a 9–5? Can systems outwork people—without burnout?Adam Hager, co-founder of Airpreneur, has assisted over 350 clients in establishing profitable Airbnb businesses through his mentorship platform. His expertise lies in automation, systems thinking, and the Airbnb arbitrage model, which he used to rapidly scale his own portfolio from zero to 19 units within a year. This expansion generated over $150,000 in revenue with a 55% profit margin, all without owning any properties.Adam shares actionable insights on cracking open the “arbitrage” business model, where to find the best rental opportunities, how to automate guest experiences, and why AI is revolutionizing the short-term rental market. From building five-star hospitality systems to tapping into Airbnb's new “Experiences” platform for additional side income, Adam reveals how anyone can build freedom and security in today's shifting, tech-driven landscape.In this conversation, you'll learn:The insider playbook for Airbnb arbitrage—making $1,000 or more per property each month by leasing, not owning.Next-level automation and AI tools to skyrocket your passive income and guest reviewsHow to tap into the brand new Airbnb Experiences for repeat guests and extra referral revenue, before everyone else catches on.Proven frameworks and systems to scale from your first deal to 7-10 properties (or more).Takeaways:Rental arbitrage workAutomation and AI = ScaleCapitalize on new revenue with experiencesConnect with Adam Hager:Instagram: https://www.instagram.com/adam_airpreneur/Timestamps:00:00 – Demystifying Airbnb: You don't need a beachfront home to get started02:03 – The business model: Airbnb arbitrage and how to profit without ownership03:26 – What's hardest: Finding properties, guests, or managing the process?04:14 – Scaling up: Using AI and automation for listings, portals, and reviews07:16 – Is this business real estate or digital marketing?09:22 – The critical importance of five-star reviews and Superhost status13:14 – Maximizing income: Add-ons, upsells, and Airbnb Experiences17:43 – Building for scale: Automating, hiring, and leveraging training assets with AI20:02 – The future of work: Why skill-building and risk taking are essential in the AI era22:39 – Systematizing hospitality: Training, onboarding, and SOPs for repeatable success26:15 – Special listener offer: Free Cash Flow Quick Start Kit and clarity session_____________________________________________