Podcast appearances and mentions of dave spooner

Join us as we explore the ins and outs of financing, legal structures, and the advantages and disadvantages of buying rentals with partners.On this episode, we talk about their decision to operate under an LLC or as individuals to build their portfolio.We also talk about how they used an FHA 203k loans, a powerful tool to buy and rehab properties with a small down payment.Dave and his partners have come up with a unique way to make sure they can continue to buy rentals even if one member of the partnership can't afford it at that particular time.We also talk about what they are doing with the monthly cash flow, and how they are managing their properties.https://rentalincomepodcast.com/episode467

Ever wondered how to effectively manage your rental properties while sipping margaritas on a tropical beach or serving overseas? Get ready to unlock the secrets of remote property management with Dave Spooner, co-founder of Innago. From handling vacation getaways to military deployments, Dave spills the beans on strategies to successfully self-manage your commercial real estate investments. Key Takeaways: Effective Remote Management Techniques: Dave emphasizes the importance of having boots on the ground when you're unable to physically manage your properties. He explains how Innago's platform facilitates remote property management by enabling users to give access to trusted individuals, coordinating maintenance, handling tenant inquiries, and more. Prioritizing Tenant Experience and Communication: Dave highlights the common mistake of landlords neglecting tenant communication and its impact on tenant satisfaction. He offers insights into maintaining strong tenant relationships through transparent communication, setting expectations, and even thoughtful gestures like providing cleaning supplies or gift cards. Tailoring Management to Specific Scenarios: With scenarios ranging from vacation trips to military deployments, Dave explains how Innago adapts to different property management needs. He discusses the importance of having a reliable representative on the ground and how Innago's multi-user access feature supports remote management by granting controlled access to designated individuals. Dave Spooner | Real Estate Background Co-founder of Innago Portfolio: 8 units, two triplexes and a duplex in Cincinnati area Based in Cincinnati, OH Say hi to him at:  Facebook Twitter Innago.com Best Ever Book: Every Landlord's Tax Deduction Guide by Stephen Fishman Greatest Lesson: Learn to delegate, trust that others are even better than you are!   Click here to learn more about our sponsors: Techvestor Rent to Retirement Delete Me BAM Capital

Dave Spooner is a co-founder of Innago, a property management software designed to simplify life for small to mid-sized landlords. He has been involved in the real estate technology space since 2013, working to enhance the way landlords and tenants communicate. In 2018, he purchased his first rental property. He utilizes his experience with entrepreneurship and management to help landlords achieve sustained success.  HIGHLIGHTS IN THIS EPISODE: 00:00 - Intro 02:27 - Dave's Background 03:18 - everyreitool.com 06:50 - Getting Started 07:28 - FHA 203k Loan 10:46 - Partnering With Family 12:08 - Innago 14:34 - 1031 Exchange 21:33 - Favorite Success Story and Tips For Success 23:16 - Defining Success 24:45 - Balancing Family, Real Estate, and a 9 to 5 27:04 - Key To Success 28:08 - Advice For Taking Action 30:11 - Dave Recommends 32:10 - Connect With Dave CONNECT WITH OUR GUEST: ig: https://www.instagram.com/innagosoftware/ LinkedIn: https://www.linkedin.com/in/dave-spooner-a9a54762 CONNECT WITH OUR HOST:  Nathan Murith https://www.readyforrealestatechecklist.com/start MENTIONED IN THE SHOW: What Every Real Estate Investor Needs to Know About Cash Flow by Frank Gallinelli https://amzn.to/3PdHepj Range: Why Generalists Triumph in a Specialized World by David Eptein https://amzn.to/3X6gMQm innago  https://everyreitool.com/go/innago ---------------------------------------------------------------------------------------------------------------------------- Follow us on social media @the.gentle.art.of.crushing.itListen, like, subscribe, comment: http://thegentleartofcrushingit.com/

In this episode, we sit down with Dave Spooner, the co-founder of Innago, to discuss the ins and outs of renting to college students. With years of experience in the real estate industry, Dave shares his expertise on how student rentals are a unique asset class and what it takes to succeed in this space. We delve into the benefits and challenges of renting to college students and explore the pros and cons of investing in student rentals. From the potential for high returns to the need for specialized management strategies, we cover all aspects of this dynamic and fast-paced industry. Join us as we have a candid conversation with Dave Spooner about the joys and headaches of renting to college students and the lessons he's learned along the way. Whether you're a seasoned real estate investor or just starting out, this episode is packed with insights and actionable advice for anyone interested in this exciting market. Links: Learn more about Innago https://innago.com/best-rental-management-software-mbl/?utm_source=ResilientREI&utm_medium=Referral&utm_campaign=Email Steadily - Insurance Built for Investors⁠ https://resilientrei.steadilypartner.com ⁠Innago - Free Property Management Software⁠ https://innago.com/best-rental-management-software-mbl/?utm_source=ResilientREI&utm_medium=Referral&utm_campaign=Email ⁠Cash Flow University⁠ https://gumroad.com/a/963661011/ghprfw ⁠Signup for the Newsletter⁠ https://www.getrevue.co/profile/ResilientREI ⁠Contact / Advertising Inquiry⁠ https://resilient-rei.com/contact-advertise-inquiry/

In this episode of Resilient Real Estate Investing, we dive into the importance of effective communication between landlords and tenants with our guest, Dave Spooner. Dave is the co-founder of Innago, a company that provides free cloud-based property management software for landlords. As a landlord himself, Dave understands firsthand how vital communication is in the success of a rental property. He shares his insights and experiences in this episode. Whether you are a seasoned landlord or just starting in real estate investing, this episode will provide valuable insights into the critical role that communication plays in a successful rental property. Tune in to learn how to improve your communication skills and build stronger relationships with your tenants. Links: Learn more about Innago https://innago.com Landlord / Tenants Laws in Ohio https://innago.com/ohio-landlord-tenant-laws/ Steadily - Insurance Built for Investors https://resilientrei.steadilypartner.com Cash Flow University https://gumroad.com/a/963661011/ghprfw Signup for the Newsletter https://www.getrevue.co/profile/ResilientREI Hemlane - Property Management Software for Remote Real Estate Investors https://www.hemlane.com/all-in-one-property-management?utm_source=Resilient-RE Contact / Advertising Inquiry https://resilient-rei.com/contact-advertise-inquiry/

In this episode, Jonny talks to the Co-Founder of Innago, Dave Spooner. Innago was named the #1 best property management software in terms of ease of use and overall rating by G2. Innago provides easy-to-use management tools for small-to-mid-sized landlords and focuses on always serving their customers with personal, dependable service and simple, effective features.They discuss1. How he started Innago2. Their property management software, Innago, and how it works3. Their future integrations to InnagoDave Spooner is a co-founder of Innago, a property management software designed to simplify life for small to mid-sized landlords. He has been involved in the real estate technology space since 2013, working to enhance the way landlords and tenants communicate. In addition to his expertise in content marketing, Dave utilizes his experience with entrepreneurship and management to help landlords achieve sustained success.Learn more about Dave:Website: https://innago.com/LinkedIn: https://www.linkedin.com/in/dave-spooner-a9a54762/Email: dave@innago.comConnect with Jonny!Cattani Capital Group: https://cattanicapitalgroup.com/Invest with us: invest@cattanicapitalgroup.comLinkedIn: https://www.linkedin.com/in/jonathan-cattani-53159b179Jonny's Instagram: https://www.instagram.com/jonnycattani/IRR Podcast Instagram: https://www.instagram.com/theirrpodcast/TikTok: https://www.tiktok.com/@jonnycattaniYouTube: https://www.youtube.com/channel/UCljEz4pq_paQ9keABhJzt0AFacebook: https://www.facebook.com/jonathan.cattani.1

In this episode Don and Doug talk about combat and duty station stories with Dave Spooner.  Dave retired from the military and served with Doug.  The stories told are funny and draw from our life experiences.  Follow us on Facebook, You Tube, Tik Tok, Help us put an end to veteran Suicide and continue to make people laugh. You never know who needs to laugh today to see tomorrow.

How Property Managers are using SaaS to improve efficiency, communication, and maintenance Dave Spooner is a co-founder of Innago, a property management software designed to simplify life for small to mid-sized landlords. He has been involved in the real estate technology space since 2013, working to enhance the way landlords and tenants communicate. In addition to his expertise in content marketing, Dave utilizes his experience with entrepreneurship and management to help landlords achieve sustained success. Feel free to connect with him on LinkedIn here: https://www.linkedin.com/in/dave-spooner-a9a54762/ Learn more about his business and company link here: https://innago.com/

Dave Spooner is a co-founder of Innago, a property management software designed to simplify life for small to mid-sized landlords. He has been involved in the real estate technology space since 2013, working to enhance the way landlords and tenants communicate. In addition to his expertise in content marketing, Dave utilizes his experience with entrepreneurship and management to help landlords achieve sustained success.  In this episode, Dave talks about a simple, easy, and effective tool he helped build to help landlords manage communication and tenant-landlord relationships without having to see each other in person.  Checkout: Raising Capital Without Rejection Full-Day Workshop (Online): https://investorattractionworkshop.com/ What you'll learn in just 17 minutes from today's episode:  Learn how to get tenant-landlord relationship off the table so you spend your time on growing your business more  Find out how to collect rents and late fees without having the hassle of calling the tenants  Learn how to make the collection process with tenants so much easier and let them know you mean business without having to face them  Resources/Links:  Website: https://innago.com/  Topics Covered:  00:54 - How he got started in real estate and how the idea of creating a software for landlords came about   02:19 - What is a small landlord  04:13 - How do you scale your business using Innago software  06:02 - The different features included or not in Innago anywhere you are accessing it  07:12 - What is the one thing that stands out in the management software he is using  11:23 - Can you possibly send digital cards through Innago  Key Takeaways:  “While we focus our marketing efforts on one to 100 units, as we build the tool, internally, we harp every single day on making sure it's got that flexibility. And that kind of simple complexity built into itself that it can work with landlords of various types.” - Dave Spooner   “What I'll say that I've really picked up on from some of the best landlords that I've had the privilege to work with, and really learn from, and tried to replicate in my own real estate investing is really prioritizing a tenant relationship.” - Dave Spooner   “Fostering that relationship with your tenants is such a critical thing to do. Fortunately, Innago makes that easier. You can communicate through Innago. You can automate a lot of that stuff; you can make sure they have a good relationship and experience with you. But even if you don't use Innago, prioritizing that relationship is going to make everything else in real estate investing so much easier.” - Dave Spooner   Connect with Dave Spooner:  Website: https://innago.com/  Facebook: https://www.facebook.com/InnagoSoftware/  Twitter: https://twitter.com/innagosoftware  LinkedIn: https://www.linkedin.com/company/innago  Connect with Dave Dubeau:  Podcast: http://www.propertyprofitspodcast.com/  Website: https://davedubeau.com/home  Investor Attraction Workshop: http://www.investorattractionworkshop.com/  Facebook: https://www.facebook.com/thedavedubeau  LinkedIn: http://linkedin.com/in/davedubeau  Enjoyed the Podcast?  Please subscribe on iTunes for updates

Today my guest is Dave Spooner. Dave Spooner is the co founder of Innago, a property management software designed to simplify life for small to mid sized landlords. He's been involved in the real estate technology space since 2013. Working to enhance the way landlords and tenants communicate. And in just a minute, we're going to speak with Dave about property management software and how it can make your life better.

J. Darrin Gross: I'd like to ask you, Dave Spooner, what is the BIGGEST RISK?   Dave Spooner  It's a great question. It's something we think and talk about a lot, you know, especially as a small company. We were founded four and a half years ago now a little over four and a half years ago now. And we're at an inflection point, kind of an extended inflection point where we've grown really Really quickly and we're continuing to grow. And it's really accelerating more and more people are finding us, more and more landlords are giving us great reviews online, we're the word is out that Innago is a premier product for small to midsize landlords. And we're growing faster than we've ever gone before by exponential figures, right, which is great. It's very exciting. But the risk that comes with that is in growing the team, right and building our team internally, in finding great employees, it's easier to have quality control on your team when it's just you and five other people 10 other people 15 other people, but as it grows beyond that, it becomes harder and harder. And that's where we are right now where we're growing pretty rapidly. And we're expanding our team and trying to find good talent and making sure that that talent is acclimated effectively, so that they're happy so that they enjoy working here, so that they feel fulfilled, but they're also providing great value to the to the rest of the team and to our clients. That's our that's our biggest risk right now. It's just continuing to find good team now team members. And to relate that back to real estate. I think that's ultimately a place that landlords and real estate investors get to right, if you're purchasing your first property, your first couple properties, it's easy to control a lot of that stuff, it's easy to do quality control, but as you grow bigger, you have to have a great team, right? You got to have a good broker, you got to have a good a good insurance guy, of course, right? You got to have a good lawyer on your team, maybe a tax guy, a CPA, maybe you hire internally, right? You hire your own property manager, it's the same risk that other folks have. We're experiencing it on a bigger scale right now. And that's, that's our biggest risk, something we think about a lot, something we talk about a lot. So we're gonna make sure to mitigate as much as possible.

Keeping track of rental payments, tenant communication and work order processing are all crucial aspects of property management, and without the proper tools it can be way too much to handle all in your head. This week we'll be joined by Dave Spooner, co-founder of Innago, a completely free to use property management software for small to mid sized landlords, who will speak about the benefits that intuitive and affordable software can provide aspiring developers as they scale their business. See acast.com/privacy for privacy and opt-out information.

Dave Spooner is a Co-Founder of Innago, a property management software designed to simplify life for small to mid-sized landlords. He has been involved in the real estate technology space since 2013, working to enhance the way landlords and tenants communicate. In addition to his expertise in content marketing, Dave utilizes his experience with entrepreneurship […] The post Dave Spooner with Innago appeared first on Business RadioX ®.

Dave Spooner is a Co-Founder of Innago, a property management software designed to simplify life for small to mid-sized landlords. He's been involved in the real estate technology space for the last 7 years, working to enhance the way landlords and tenants communicate. In addition to his experience in content marketing, Dave utilizes his experience with entrepreneurship and management to help landlords achieve sustained success.[00:01 – 0:0] Opening SegmentLet's get to know DaveHow Innago startedDave talks about Innago and his role in the companyThe focus of Innago[06:11 – 17:59] Building InnagoFinding their first client and landing their first dealGrowing and scaling their businessThe value of hiring interns to help refine their processDifferentiating themselves from other platformsConstantly investing in their productInnago in the Multifamily spaceHow they could further improve their platformRefining your focus[18:00 – 20:10] Why Choose Innago?Check out Innago. It's free to use!The speed of the transactions on their platform[20:11 – 22:43] Closing SegmentDave's advice to aspiring investorsSurround yourself with a great teamHow he stays on top of his gameHis way to make the world a better placeHow to reach out to Dave – links belowFinal wordsTweetable Quotes:“Surround yourself with a great team. Find good people to work around you.” - Dave Spooner “We're constantly investing in our product, we're constantly building on top of that. Overall that just builds upon itself and it becomes a bigger and bigger gap as we go forward.” - Dave Spooner“Make sure you have a clear path forward and stick to that, even when there's other ideas coming at you.” - Dave SpoonerResources Mentioned: Innago------------------------------------------------------------------------------------------Connect with Dave, send him an email at dave@innago.com Connect with me:I love helping others place money outside of traditional investments that both diversify strategy and provide solid predictable returns.Call: 901-500-6191FacebookLinkedInLike, subscribe, and leave us a review on Apple Podcasts, Spotify, Google Podcasts, or whatever platform you listen on. Thank you for tuning in! Email me --> sam@brickeninvestmentgroup.com

Dave Spooner is a Co-Founder of Innago, a property management software designed to simplify life for small to mid-sized landlords. He's been involved in the real estate technology space for the last 7 years, working to enhance the way landlords and tenants communicate. In addition to his experience in content marketing, Dave utilizes his experience with entrepreneurship and management to help landlords achieve sustained success.[00:01 – 0:0] Opening SegmentLet's get to know DaveHow Innago startedDave talks about Innago and his role in the companyThe focus of Innago[06:11 – 17:59] Building InnagoFinding their first client and landing their first dealGrowing and scaling their businessThe value of hiring interns to help refine their processDifferentiating themselves from other platformsConstantly investing in their productInnago in the Multifamily spaceHow they could further improve their platformRefining your focus[18:00 – 20:10] Why Choose Innago?Check out Innago. It's free to use!The speed of the transactions on their platform[20:11 – 22:43] Closing SegmentDave's advice to aspiring investorsSurround yourself with a great teamHow he stays on top of his gameHis way to make the world a better placeHow to reach out to Dave – links belowFinal wordsTweetable Quotes:“Surround yourself with a great team. Find good people to work around you.” - Dave Spooner “We're constantly investing in our product, we're constantly building on top of that. Overall that just builds upon itself and it becomes a bigger and bigger gap as we go forward.” - Dave Spooner“Make sure you have a clear path forward and stick to that, even when there's other ideas coming at you.” - Dave SpoonerResources Mentioned: Innago------------------------------------------------------------------------------------------Connect with Dave, send him an email at dave@innago.com Connect with me:I love helping others place money outside of traditional investments that both diversify strategy and provide solid predictable returns.Call: 901-500-6191FacebookLinkedInLike, subscribe, and leave us a review on Apple Podcasts, Spotify, Google Podcasts, or whatever platform you listen on. Thank you for tuning in! Email me --> sam@brickeninvestmentgroup.com

Dave Spooner is a co-founder of Innago, a free property management platform designed to simplify life for small to mid-sized landlords. He has been involved in the real estate technology space for the last six years, working to enhance the way landlords and tenants communicate. In addition to his expertise in content marketing, Dave utilizes his experience with entrepreneurship and management to help landlords achieve sustained success.

In an attempt to learn more about how successful business and real estate professionals think; I ask every guest of the show my 5 Key Questions. These questions are meant to give you, the listener, a glimpse at what makes a successful real estate professional tick on both a personal and business level. This round of 5 Key Questions is answered by yesterday's guest, Dave Spooner, I hope you enjoy it.

Dave's Background:Co-founder of Innago, a property management software designed to simplify life for small to mid-sized landlords. He has been involved in the real estate technology space for the last 6 years, working to enhance the way landlords and tenants communicate. In addition to his expertise in content marketing, Dave utilizes his experience with entrepreneurship and management to help landlords achieve sustained success.In this episode we cover:00:01:33 Intro to Innago00:05:24 Communications and feedback00:06:44 What tenants care about when they have issues00:09:46 The first interaction00:13:15 Showing appreciation00:14:07 Family oriented approach00:17:52 When you ask to pay mattersConnect with Dave:https://innago.com/dave@innago.comConnect with Dave:Schedule a callWebsiteE-mailOther ways to listen/watch:https://lnk.bio/multifamilyFollow or Subscribe:Facebook GroupLinkedInInstagramYoutubeIf you enjoyed this episode or like the show, please subscribe and leave a review! It is a huge help for just a little effort

Twirl #7 recorded live with the Monday Noon crew on Wicks deck at Pasqua Lake. (After several Great West Brews and Last Mountain Distillery cocktails.) Kurt Wickenheiser #WWAG interview at 8:20 mark. Connor Ingram interview at 30:00 mark. Colby Armstrong chats about dawning the maple leaf at 55:00. The fellas are also joined live by Dave Spooner senior hockey tender and owner of Cathedral Electric at 1:08:00.Happy Canada Day everyone!!! --- Send in a voice message: https://anchor.fm/monday-nooner/message

If you’re an individual, self-managing landlord or you manage a small portfolio of rentals, what is your best option when it comes to property management software?Dave Spooner is the Cofounder of Innago, a free property management software platform designed to help small, independent landlords manage their rentals. Today, Dave joins Bob to explain what differentiates Innago from other platforms in terms of being intuitive and easy to use, yet flexible enough to allow for growth.Dave discusses what his team does to attract their target clients and walks us through the five pillars of Innago feature set. Listen in to understand what the Innago user interface looks like for tenants versus landlords and learn how the software helps property managers level up their professionalism.Topics Covered[2:51] Dave’s background in SaaS startups and what inspired the creation of Innago[4:35] Why Dave’s team refers to their product as ‘tenant management software’[5:27] Where Innago fits on the spectrum of property management software[12:31] What differentiates Innago from other platforms in terms of scalability and support[14:59] Innago’s commitment to avoid feature creep[19:17] What Dave and his team learned from their market research and how that influenced their approach with Innago[21:41] What the Innago team does to attract its target market (landlords in the one to 100 property range)[23:17] How Innago helps property managers raise their level of professionalism[25:10] What the Innago user interface looks like for tenants, landlords and sub-users (e.g.: property owners, maintenance staff, etc.)[27:13] The five pillars of the Innago feature set and what the team is adding in the near future[28:45] Some of the unique landlords who utilize the Innago systemConnect with DaveInnagoEmail dave@innago.com(513) 543-0759Connect with Bob North County Property GroupEmail info@ncpropertygroup.com ResourcesTranscript of this Episode 34SponsorPodcasting isn’t hard when you have the right partners, and the team at Buzzsprout is passionate about helping me succeed at Property Management Brainstorm. Join over a hundred thousand podcasters already using Buzzsprout and get a free $20 Amazon gift card for signing up at this link: Explore Buzzsprout podcast platformReduce hassle and improve your operating income through smart property automation and connected devices from PointCentral. Click on this link to learn more and get a free HVAC analytics test when you place your first order! www.pointcentral.com/brainstorm/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Play Podcasts, Stitcher, Spotify and YouTube.Buzzsprout - Let's get your podcast launched! Start for FREEDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Today on the show we are joined by Dave Spooner from Innago, a new company focussed on delivering the best and freshest property management software to investors. Dave is here to talk about the role of software in the management side of real estate and the big difference it can make to all involved.

This Week's Guest: Mindy Wendel, Director of Recruiting & Melanie Murray, Regional Marketing Director, Covelli Enterprises Panera Bread Matt Strippelhoff, Partner & CEO Red Hawk Technologies - Managed Services for Custom App Week in Review Guest - Casey Williams, Senior Video Producer, Spotted Yetti – BLINK Karen Cornelissen, KC Writing & Editing Solutions LLC & Dave Spooner, CMO of Innago – How a strong writing campaign is key for your business.

Dave Spooner is a co-founder of Innago, a property management software designed to simplify life for small to mid-sized landlords. He has been involved in the real estate technology space for the last 5 years, working to enhance the way landlords and tenants communicate. In addition to his expertise in content marketing, Dave utilizes his experience with entrepreneurship and management to help landlords achieve sustained success.     Podcast Highlights   Who is Dave Spooner?    Before getting involved in entrepreneurship Dave was a History and English major in college. The process of putting together his thesis was his first encounter with entrepreneurship and where he got the bug of trying to build something yourself. No matter what industry you’re in being an entrepreneur takes a lot of work and effort, but once you have the bug you can’t turn away from the path. Dave was actually surprised himself when he chose to be an entrepreneur, but there is a lot of overlap with people who are going through the process of education and looking for unique experiences and entrepreneurs. Dave’s first venture was really the piece of scholarship he was putting together for his thesis. It involved applying for grants and research, as well as negotiating.    Creating a Software Business   Creating software is a difficult proposition, even when it goes to market you will have to constantly modify and fix it. Even features that are specifically asked for will end up being the wrong things to include and need to be scrapped or fixed. One of the keys to Dave’s success with Innago is listening to not just his customers and what they want, but also the customers who said no. The beauty of software development is that it is constantly changing and for Dave that means he gets to take on different challenges everyday. There is always something new to learn which is something that Dave really enjoys. Similar to Google, the origin of the name Innago was designed to create a sense of simplification and ease.    Why should a landlord choose Innago?   The ease of use is the main feature of Innago. There are other options available but they are extremely complicated and difficult to use. For one of Innago’s major competitors they actually have people on LinkedIn who claim to be experts in the software, and for Dave that is exactly what he wants to avoid.  Once they started building out the platform Dave realized that the other major barrier to entry was cost, so they decided to make Innago free to use. The only costs involved are paid for by the applicant/tenant. When a potential tenant applies they have to pay for a background check, and the second way Innago makes money is by taking a small percentage of the rental transaction.  What Innago is meant to do is to automate the things that are basically data collection and other tasks that you as the business owner aren’t required to be involved in. It puts everything in one simple, easy to access place so that you can make better decisions about your business. One of the biggest challenges that landlords face is that real estate laws are different in each state and within each sector each landlord does things differently. Flexibility was another major focus in designing the software so that it could se

Are you tired of dorm food and want to avoid the mad rush of finding a place to live off campus before next semester? There’s got to be an easier way for students to rent houses and apartments. It’s a problem that many entrepreneurs have tried to solve.  Today, I am talking to Dave Spooner of Innago. There are few incentives for landlords to digitize their rentals. Landlord demand for a listing platform is low, but there definitely is high demand for better tools to effectively manage and communicate with tenants.  You’ll Learn... [02:50] Tenant Management Software: Making landlords lives easier with online rental payments, tracking payments, basic accounting, lease signing, and tenant screening.  [04:14] Understanding Innago: Flexible, effective, simple, and intuitive software for landlords and property managers.  [06:05] Learning Curve: Competitors’ software requires expertise and certification. [07:32] Who wants to waste time adopting ugly software?  [08:58 #1 Priority: Intuitiveness in software; speed is love language. [10:20] Different portals for different people to be more productive. [12:16] Find balance, and avoid too fast feature creep. [13:14] Possible future integration with Zapier and other third-party tools? [14:22] FAQs: Access permissions and pricing for landlords and tenants. [17:25] Innago offers unique and unmatched level of support. Tweetables Innago software is flexible, effective, simple, and intuitive. You shouldn't need a certification to use property management software. Choose features that matter, and get the biggest bang for your buck.  Big believers in early success begets future success.  Resources Innago Buildium AppFolio Propertyware Rent Manager.  Jason Fried of Basecamp Zapier 1099 Form Freshdesk HubSpot Intercom DGS 62: Property Management Accounting with Taylor Hou DoorGrowClub Facebook Group DoorGrowLive DoorGrow on YouTube DoorGrow Website Score Quiz Transcript Jason: Welcome DoorGrow Hackers to another DoorGrow Show. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing your business and life, and you're open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the unique challenges, daily variety, and freedom that property management brings. Many in real estate think you're crazy for doing it, you think they're crazy for not, because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management businesses, and their owners. We want to transform the industry, eliminate the BS, build awareness, change the perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show.  Today's guest, I'm hanging out here with Dave Spooner of Innago’s. Dave, welcome to the DoorGrow Show. Dave: Hi Jason, thanks so much for having me. Jason: It's great to have you. Dave, we always like to get into our guest first, help us understand who Dave is, and how you kind of got into the space that you're in, and give us a little background. Dave: Yeah, absolutely, I'd be happy to, and thanks for the intro. I graduated from university in 2013. I kind of already had that entrepreneur spirit. Me and a couple other folks got together and we wanted to solve the problem of finding a place to live. We're not the first people to try to solve it, and I'm sure we won't be the last to try to solve it, but we want to make it easier for students to rent houses and apartments off campus. A lot of those markets are still mostly or fully offline, and there's usually a mad rush to try and find a place to live. We recognize those issues and we tried to solve them. As we were going about doing that, we kind of quickly realized that there's not a lot of incentives for landlords to digitize their portfolio. There's not a lot of incentives for landlords in student housing to really do a whole heck of a lot, but helps the students out because they're already going to fill other properties, which is really high occupancy in student housing.  We kind of pivoted, and listened to the market, and realized that there wasn't a huge demand on the landlord side for this listing platform, but there was a lot of demand for better tools to manage tenants, and better tools to manage and communicate with those tenants, and to manage their businesses. That's kind of how I got my foundation. I worked on that listing platform for a few years, learned a lot about the market, and then myself and the CTO of that company started and founded Innago in 2017, and we've been hard at work trying to make lives easier for landlords ever since. Jason: How do you make lives easier for landlords? Dave: Innago is tenant management software, and we call it tenant management software instead of property management software because we really believe that the focus should be on managing tenants, managing those relationships, and managing those personalities. Innago, of course, includes a lot of your classic property management tools like online rental payments, tracking payments, basic accounting, online lease signing, tenant screening, etcetera. But at its heart, it's a communication platform. It's something that makes it easier to interact with and manage those tenants. We believe that having that, having that foundation enables landlords to become better landlords, and property managers become better property managers. Jason: I haven't heard of the software before, is this something that there's a good amount of property managers already using? Is this geared towards landlords, or is this geared towards property management businesses? Help me and the listeners understand Innago here. Dave: Yeah, absolutely. We work with both. We work with landlords as small as one unit, and landlords in the thousands of units. The software is really flexible, it’s effective, but it's also simple and intuitive for somebody who just owns some properties on the side, works a normal nine-to-five, and then manages at nights and on weekends, and for a landlord or property manager that's fully dedicated. We work with both property managers and landlords. We predominantly work in the residential space. We do a lot of student housing landlords, given my background, and my partner's background. We also have some commercial landlords as well. It's a really powerful, and flexible tool, and we work with all sorts of different clients. Jason: Cool, that's exciting. Help people understand, because a lot of the listeners in our audience probably already have a property management software, I mean, probably likely. They're probably already with Buildium, AppFolio, Propertyware, maybe Rent Manager. They're probably with one of these guys. But nobody's ever fully happy with their property management. Dave: Right, of course. Jason: So help those listening, how can they see where you fit into the market in relation to these? Dave: Well, yeah, it's funny you say that. I was actually listening to one of your earlier podcasts with Taylor, and he has the accounting services, the consulting accounting services, and one of the things that he mentioned, they work exclusively with AppFolio users, and kind of what they said is, “We only hire people that have worked at AppFolio, and we will only work with AppFolio at this stage because that's the only thing that we're comfortable with,” because it's this monolithic behemoth that you need expertise to even navigate, right? Jason: Right. Dave: That's definitely true for AppFolio, and it's true for a lot of the other software. There's a huge learning curve there. The first time we hire somebody on Innago, we always sit them down, and we jump on LinkedIn, and we do a little exercise, or research the companies. We're not looking for employees of those companies, or even their company page, we’re actually looking for employees at property management companies that their job title, their role is like the AppFolio expert on T, because you need certification to understand how to use it. That was kind of the initial kernel Innago came out of is, you shouldn't need a certification to use property management software. It should be like picking up Gmail for the first time, or picking up iPhone for the first time. It should be intuitive, and simple, and elegant, and powerful, and flexible to work with a lot of different users in a lot of ways. That's really our difference, in the way that we're approaching the market, putting a lot of time, and thought into the features, and the way that they interact, and the way that the user interacts with those features. We're really proud of the features that we do have. It is an ongoing product, and we're constantly adding more. I think for a lot of property managers, and landlords on the higher end, they're going to find at this stage that it might not be a perfect fit, but for those folks with small to mid size portfolios, it's got a lot of really great stuff that it will work well for them. Jason: Yeah, I'm in total agreement. When it comes to software, the number one challenge tends to be adoption, and ease of use is right there. If something is intuitive, that's the biggest challenge, and hurdle. Dave: Right. Jason: I don't even like them using software that's ugly. Dave: Right. Jason: I just can't bring myself to do it. Maybe it's the designer in me. I don't know, but if I'm going to be living in something, I don't want it to be ugly. That's why I use Apple products because they just… Dave: Right, absolutely. Clean design. Jason: I was around my mom just yesterday, and she had a computer and she was like, “I clicked on Chrome, and it's not loading, and nothing's happening coming up,” and I'm like, “I don't know, that's a PC. I've never had that problem on a Mac.” I just don't have that problem. I just think it's funny. I was like, “I don't know, good luck.” Dave: Yeah absolutely, and a lot of property managers and landlords—many are very tech savvy, there's also many that aren't so tech savvy. It's equally, if not more important, to have something that's not incredibly complex, and incredibly challenging, and opaque, and difficult to enter into. Jason: I'm incredibly tech savvy, and I probably could’ve figured out my mom's computer thing, but it probably would’ve wasted an hour or two of my time and I don't want to waste time figuring out my software at every step of the turn and teaching my team members how to figure out software at every step of the turn. Intuitiveness in software is my number one priority. A lot of people build their whole set up internally in their business, trying to find one piece of software that can do everything, and it's usually really awful at everything in a lot of instances, instead of finding the easiest, and best, and fastest tools. Speed is my love language, I think in business, and I want it to be fast, and want it to be simple, and intuitive. I love that that's kind of a foundational goal with your software, because I don't believe that any of the other property management software, that was their foundational goal, ease of use, and to be intuitive. If it was, they've gotten long far away from it. Dave: Right, yeah, I think you're right. Jason: Yeah, and some are much worse than others, and some of them, they can do everything. They're like the ultimate Swiss army knife. Like I've joked in the past, you're not going to see a handy man carrying around a multi tool to try and do all this hard jobs. Dave: Right. Jason: He's going to have a nice tool box with the best tools. The software’s more intuitive, the software is really easy for people to use, and now you're saying on all parties for like the owners, they want to maybe check reports, is there an owners portal? Dave: There is. Jason: Tenants that want to pay rent, and do their stuff, there's tenant portal. And then for the property manager, they can manage and see their portfolio pretty easily, and know what's available, and vacant. Does this have marketing stuff connected to it yet for listing, and the getting the properties out there in the marketplace? Dave: Yeah, great question. We do not currently have marketing. We plan to roll that out, but as you mentioned, I think one of the problems that's happened with other software packages, the feature creep went too fast. They wanted to get all the features that any landlord could ever ask for out as quickly as possible, and that has not been our approach. We have said let's do this methodically, let's think about ways to integrate this into the way that the rest of the software works. Let's make sure that it's easy to use. We are constantly adding features but we're not necessarily rolling out everything that everybody wants, all at the same time. Market syndication is what we call it. The marketing piece is definitely on its way, but it'll probably be another three or fours months before we have that out there. Jason: Yeah, feature creep is a real issue. I'm a big fan of Jason Fried. He's the CEO of Basecamp. I got to hang out with him on a Skype call for 90 minutes. He cut my staffing costs in half overnight, no doubt. I'm a big fan of him. By saying he cut my staffing costs in half, I should say he doubled our productivity. I didn't just fire everybody. We just became that much more productive because he helped me understand how we had so many interruptions, we had so many things that weren't intuitive, and he changed how we communicate as a company. He has a similar philosophy when he talks about creating their softwares. Basecamp doesn't do a whole lot compared to a lot of other software, it’s pretty limited in its feature set, but it's consistently always at the top of the tools and resources people mention for project management even though I really don't believe Basecamp is a project management tool, I believe it's a communication platform for internal communication, that's how we use it. Everyone's going to ask for features, you have to really be picky in choosing about what are the features that are really going to matter the most and get the biggest bang for your buck and really make a difference without it becoming overly crazy, too cumbersome, unintuitive, and difficult to do. There's always that balance of managing all of the features.  Do you see that you guys will be doing any sort of Zapier integration so that people can create zaps and start connecting and integrating with third party tools? No software has come out with this yet. Dave: Yeah. That’s a really good idea. That is not our road map but I love Zapier. We use it for all sorts of other things, whether it's connecting Wordpress to HubSpot or whatever. It’s a really cool platform. That’s an interesting thought. We hadn’t gotten that far. We might still… Jason: Add it to your list and be the first. I'm waiting to see who is the first property management software the adds Zapier integration because everyone's been asking for it. All these people want it connected to their automation. They want to connect it to their process street processes, or they want to connect it to whatever. I think this would be a really cool thing. Dave: We’ll let you know when we do. Jason: I keep throwing that out usually to property management software that I have on my show and I'm waiting to see who's the first to have Zapier integration. Some people call it [zey-pier], but I think [zey-pier] is weird because it creates [zaps], people, so it’s Zapier. You're not [zey-ping] your business.  What else should people know about this software? What are some of the most common questions that a property management business owner might ask that they're concerned about? Dave: Well, one you hit on was the sub users. Enabling not just the head property manager from accessing the platform, but also giving out who has access to which permissions, who has access to which features. Maybe it's Bob, you want him to handle these categories for these properties, or you want your property owners to log in and be able to handle it themselves. Jason: There's the ability for vendors to leverage and use the system as well? Dave: Not vendors, that would be like a maintenance person that you either have on staff or you have on retainer 1099 or whatever. We do not have a vendor portal at this time. That’s a big one and then the other really common question we get is of course the pricing because of the sector that we’re in, that's at the top of our base mind. Jason: Do you want to tell pricing now? If you're planning on changing, don’t. Tell them to go to your website. Dave: No, I'd be more than happy to jump into pricing. Now it’s pretty unique, we're 100% free to use for landlords. There’s no monthly fee, yearly fee, setup fee, there’s no contract. There's absolutely no cost. Everything that I've mentioned is included. Instead, when a tenant pays rent online, we charge them $2 for an ACH transaction. We charge them $2.75 for a credit or debit card, and that's it. Jason: Totally reasonable. I've been saying for at least over a year to people who have listened to some of my older podcast episodes that free property management software will come and there will be the day that somebody's going to offer it, just like people aren't paying for Gmail, people aren't paying for this sort of stuff and it's making money. It manifested, here it is. Dave: That’s right, we did it. It's 100% free for the landlord. Some landlords see the value in an online payment, they see it so highly to pay actually choose to incur a cost and we allow them to do that if they want to, but for most landlords 90% plus, they're not paying a dime to use Innago. Jason: Very cool, that's really interesting. This would be fantastic then for startup PM's, startup property managers. A question that my team would care about is for the rental listings, the vacant properties, do you have some way of listing the vacant properties in some web based fashion? If they're putting properties into their system, is there some sort of code that we can embed on a website to show their available rentals? Dave: Again, there's nothing on the marketing side just yet. Everything is cotntained within Innago but we certainly see the value in that. Jason: Maybe in the future then. What else should people know about Innago? Anything else you want to throw out there? Dave: Well, we offer particularly in our sector where you do have some of the lower cost platforms out there or some of the simpler platforms out there I suppose. Oftentimes, they don't offer any sort of support beyond a 48-hour email window. With Innago, we’re a little different, we offer full phone support. We also have embedded videos and help section to ease landlords along in the system as they get started and learn the platform. We’re really big believers in early success begets future success. We want to make sure that we’re hand holding for your first month, two months on the platform, and ensuring that you understand how to use it. You can use it effectively and can leverage it to improve your business. Once you do that, then you're off to the races and in really good shape. We offer a unique level of support that many others can't really match. Jason: What platform are you using for support? Dave: We use Freshdesk, and we use HubSpot, and we use Zapier to connect certain things to other things. Jason: Cool. We use intercom for anyone listening, because property managers need some sort of support desk too. Dave, this sounds really neat. How could somebody demo this if they're curious to check out your software and how should they get in touch? Dave: Yeah. They can go to innago.com and they can request access to a free account. We’ll get in touch with them shortly after just to make sure they're a good fit, that we're going to solve some problems for them. We don't want them to waste any time fooling around on a platform that is really not going to work for them. If they request access, we’ll shortly be in touch, and we'll get them into the platform, and they can start playing around with it. Jason: Where does the name Innago come from? I'm a branding guy, I'm always curious. Explain Innago. Dave: We like to think of it as a strong three-syllable word, that's about the extent of it. It's really kind of like Google or Yahoo, there's not a whole lot behind it. Jason: Okay. Maybe we’ll have to make up the story sometime together about it. Dave: Yeah. We’ve thought about it, but we'll take any suggestions. Jason: When did you guys launch this? How new is this software? Dave: We launched the company in January of 2017. We had the product out in the market, kind of like an alpha stage really in March of that year. We've been coming along ever since. As far as a product, we're a little over two years now. Jason: Awesome. How many companies are using this right now? Dave: We have thousands of landlords on the platform and it's growing every day. I would nail that hard number, but it probably changes by the minute. Jason: Yeah. It's probably pretty tempting and pretty easy if it's free. I would imagine you guys will have some success and you guys are making enough money you think to stay healthy just through the transactions? Dave: Yeah. As you know, there's a lot of landlords out there. The majority of them are still self managed or not using any kind of software. There's a lot of tenants that want to pay online. Only about 30% of the market currently pays rent online. That's a huge giant blue ocean that’s ready to be captured. Jason: Yeah. There's a lot of blue ocean that are self managing. If you really want to super attract property management business owners, if you can figure out a way to help connect these self managers so that they can get that professional managers to take over stuff, and partner, maybe create some partners, I think you’ve got a winning affiliate business going on right there that’s good for your company. Dave: Absolutely. Jason: I know there's lots of people listening that would like to get connected to those that are self managing and work with them. Dave, super cool to have you on the show. I wish you lots of success. It would be cool to have you come back maybe in the future after you've come out with even more features if you’ve got something really cool to share. I wish you guys a lot of success with the free software. I've been talking about this for a while. I think it's long overdue. This is really great. Dave: Awesome. Thanks so much, Jason. I really appreciate it, my pleasure being on the show. Jason: Yeah, thanks for coming on. You heard it everybody, free property management software that is intuitive. If they are really intuitive, they're going to have a lot of natural success and growth, and if they're free, they're going to have a lot of growth. If they can make the numbers work which sounds like it would be pretty easy with all the transactions that are going to be occurring, it could be a game changer.  I think other property management software, they're a little bit greedy, and there's too much of that feature creep. I think this will be a competitor. It’d be interesting to watch. Let’s keep our eyes tuned, our eyes peeled and stay tuned to see what they do. Anyway, this is Jason Hull of the DoorGrow Show. If you are wanting to know if your property management website is leaking money because every website is probably leaking money. If you want to see that it’s leaking money because you don't want it to be leaking deals and leads anymore and you want to make more money and cash from your business, test your website out by going to doorgrow.com/quiz and take our DoorGrow Score Quiz that’s going to grade your website on how effective it is at creating conversions. Some of the questions are tricky. There's a lot of people taking the test and then make a bunch of changes to their website, some of them are false positive, so be careful if you're going to do that. Do that quiz and then maybe talk to our team and we can help you improve your website piece because I really don't believe that anybody's better at creating websites that make money than DoorGrow for property managers. Alright, we'll talk to all of you guys soon. Until next time, to our mutual growth.  

If you’ve decided to self-manage your rental properties, it’s important that you have the right tools and systems in place to make your job easier. From collecting rent to approving maintenance requests, there are many facets to thorough and effective property management.   On today’s show, Dave Spooner, the founder and CEO of Innago is here to share the details of his property management software. We’ll talk about the features of Innago, and how you can determine if managing your rental properties is right for you! Don’t miss this episode of Investing in Real Estate!   This episode of Investing in Real Estate is sponsored by Corporate Direct. Corporate Direct helps entrepreneurs and investors in protecting their assets and incorporating their businesses. To save $100 off your asset protection services, visit http://morrisinvest.com/LLC.   Try Innago Management Software at http://morrisinvest.com/landlord  Book a call with our team: https://goo.gl/qr6iat  Show notes: http://morrisinvest.com/episode464  

Steve Rozenberg and Alex Osenenko talk with Dave Spooner about starting Innago and how they offer a more affordable property management software option for smaller businesses with less than 100 units. Guest: Dave Spooner of Innago offering property management software for smaller, independent landlords and property managers. Hosts: Steve Rozenberg – Co Founder of Empire Industries LLC, investor, speaker.Alex Osenenko – President and CEO of FourandHalf

Dave and his company have a free software they offer for landlords to help manage their properties and tenants. They really have what sounds like  a great software and program for struggling landlords, or even just a landlord that could use a little extra help as they are growing. If you enjoyed today’s episode remember to subscribe in iTunes and leave us a review!   Best Ever Tweet: “Creating content online is the best way to attract landlords” - Dave Spooner   Dave Spooner Real Estate Background: Co-founder of Innago Provides simple, effective, and intuitive tenant management software for small to mid-sized landlords Based in Cincinnati, OH Say hi to him at Best Ever Book: What Every Real Estate Investor Needs to Know About Cash Flow   Get more real estate investing tips every week by subscribing for our newsletter at   Best Ever Listeners: Do you need debt, equity, or a loan guarantor for your deals? Eastern Union Funding and Arbor Realty Trust are the companies to talk to, specifically Marc Belsky. I have used him for both agency debt, help with the equity raise, and my consulting clients have successfully closed deals with Marc’s help. See how Marc can help you by calling him at 212-897-9875 or emailing him