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Investor Fuel Real Estate Investing Mastermind - Audio Version
In this conversation, Chad Ackerman discusses the nuances of passive income, particularly in the realm of real estate and syndications. He emphasizes the difference between active and passive income, the importance of vetting operators, and the need for diversification in investments. Chad also highlights the growing interest in passive investing and the role of education and community in making informed investment decisions. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
Jeremy, Jeff, and Will catch up on travel, football, market updates, and a wild story about Nazi scientists founding NASA (yes, really). They dive into the latest real estate wins — from leasing quirks to property management surprises — and wrap up with their trademark blend of humor and hard truth about what's happening in Collin County's explosion of billion-dollar projects. It's part market talk, part college football therapy session, and all classic Shop Talk.
Host John Stepek and author of the Money Distilled newsletter is joined by Bloomberg reporter Helen Chandler-Wilde and Stuart Trow, author of “Young, Poor and Totally Screwed” to unpack one of the Labour government's key reforms; the Renters’ Rights Act. The act, which has just received Royal Assent, aims to moderate rent increases, ban “no-fault” evictions, and end fixed-term tenancies. But without any meaningful supply side reforms, there are questions over how effective the new policy will be. Indeed, there are risks that it could do more harm than good, particularly to those already struggling to find accommodation, as tighter regulation and higher costs encourage more landlords to leave an already overly-tight market.Read more: https://www.bloomberg.com/explainers/how-to-uk-landlord-new-renters-rights-bill?utm_source=website&utm_medium=share&utm_campaign=copy Sign up for the budget event: https://go.bloomberg.com/attend/invite/post-budget-merryn-talks-money/ See omnystudio.com/listener for privacy information.
Bad tenants can destroy your profits and your peace of mind,but great tenants can double your returns. In this episode, Kris Krohn reveals his proven process for attracting reliable, high-quality renters who care for your property like their own. Learn how to screen smarter, market effectively, and create rental systems that protect your investments and boost cash flow.
Cea Weaver — Executive Director of Housing Justice for All and New York State Tenant Bloc, a longtime tenant activist, and a housing policy advisor to Zohran Mamdani — joined the show to discuss renters' political power, Mamdani's housing agenda including his pledge to freeze rents on rent-stabilized housing, and more on housing policy and politics. Weaver's organizations "work together to strengthen tenant organizing, advocate pro-tenant legislation, and elect tenants and their allies to public office in New York." She has run winning campaigns to expand rent stabilization and protect rent-stabilized housing, pass "good cause eviction," and more. (Ep 536)
Every landlord fears getting stuck with a bad tenant, but how likely is it really? In this episode, Ed and Andrew dig into thousands of Tenancy Tribunal cases (yes, with help from AI and a Russian data scraper) to find out the truth.You'll learn:The real odds of getting a bad tenant in New ZealandWhether property managers actually find better tenants than DIY landlordsThe 4 mistakes that almost guarantee you'll get a nightmare renterEd and Andrew reveal the hard numbers behind tenant behaviour — and the surprising reason why most tenants are actually better than you think.Don't forget to create your free Opes+ account and Wealth Plan here.For more from Opes Partners:Sign up for the weekly Private Property newsletterInstagramTikTok
EDIT: This episode has been edited after broadcast to accurately reflect the input of the author of the petition to Mandate Trauma-Informed Training for All NSW Police Officers, Claudia Kuper. Over ten thousand people have signed a legislative assembly petition calling for mandated trauma-informed training for NSW Police. Producer Pongyada Sootthipong speaks to lead petitioner Claudia Kuper and solicitor Sam Lee about trauma-informed responses and what systemic reforms are needed to implement them. Cameron Francis, the CEO of not-for-profit drug testing service organisation The Loop joins us to discuss Queensland's recent ban on public and private pill testing operations. We unpack the impacts of keratoconus (a chronic eye condition) on young people with Dr Jingjing You, a senior lecturer at the University of Sydney's School of Medical Sciences. Have raves lost their meaning? Producer Bec Cushway investigates the history of raves and how Sydney's rave scene is being diluted. The National Association of Renters' Organisations and National Shelter have released their second report card on renting in Australia. Producer Sana Shaikh speaks to CEO of the Tenants' Union of NSW Leo Patterson Ross on how New South Wales fared and what the results mean for Sydney renters. This episode of Backchat was produced by Pongyada Sootthipong, Nyaboth Chuol, Elise Papaioannou, Sana Shaikh and Bec Cushway. Executive produced by Bec Cushway. Hosted by Dani Zhang and Bec Cushway. Aired 27 September 2025 on Gadigal land. Want to support our show? Follow us on Spotify and Apple Podcasts, leave us a five-star review, and share an episode with a friend. See omnystudio.com/listener for privacy information. See omnystudio.com/listener for privacy information.
See omnystudio.com/listener for privacy information.
Cape Town’s housing crisis is putting immense pressure on tenants, with rising rents, short-term rentals, and semi-migration reshaping communities across the city. Lester Kiewit speaks to Adam Narain about the Rent Control movement and how it aims to empower tenants, advocate for policy change, increase housing supply, and re-engage middle-class and working populations in civic participation. Good Morning Cape Town with Lester Kiewit is a podcast of the CapeTalk breakfast show. This programme is your authentic Cape Town wake-up call. Good Morning Cape Town with Lester Kiewit is informative, enlightening and accessible. The team’s ability to spot & share relevant and unusual stories make the programme inclusive and thought-provoking. Don’t miss the popular World View feature at 7:45am daily. Listen out for #LesterInYourLounge which is an outside broadcast – from the home of a listener in a different part of Cape Town - on the first Wednesday of every month. This show introduces you to interesting Capetonians as well as their favourite communities, habits, local personalities and neighbourhood news. Thank you for listening to a podcast from Good Morning Cape Town with Lester Kiewit. Listen live on Primedia+ weekdays between 06:00 and 09:00 (SA Time) to Good Morning CapeTalk with Lester Kiewit broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/xGkqLbT or find all the catch-up podcasts here https://buff.ly/f9Eeb7i Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.
You got it; it's a renting special.The Renter's Rights Bill is knocking on the door, so we've brought in a lettings specialist : Alex from Lifeboat Lettings.There's a tonne of great wisdom as he walks you through what the bill means and whether it makes life better for landlords, tenants or both.Charlie Lamdin is let loose amongst the suggestion that estate agents should have more and specific qualifications. Does he like the idea? Have a listen to Charlie Says and you'll find out.We're quickly approaching Halloween of course, so the ghouls and spooks are running riot in this month's Selling Somerset story. It really isn't for the faint-hearted.And Simmo lets you in on a court case victory that ties in nicely with our renting theme.
Investor Fuel Real Estate Investing Mastermind - Audio Version
Host Michelle Kesil speaks with Ebony Lucas, a real estate attorney and investor based in Chicago. Ebony shares her journey into real estate investing, focusing on the buy and hold strategy, the importance of tenant screening, and the challenges of managing properties. She discusses her expansion into short-term rentals and the necessity of pivoting in the ever-changing real estate market. Ebony also offers valuable advice for new investors, emphasizing the importance of understanding numbers and having a clear strategy. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
In this eye-opening episode, I bring back Mark Willis, a certified financial planner and expert in non-traditional wealth strategies, to discuss one of the most overlooked wealth-building tools for real estate investors: dividend-paying whole life insurance—also known as the “Bank On Yourself” concept. Mark shares how you can leverage this strategy not just for life insurance, but to create tax-free income, fund your investments, and even replace traditional rentals with guaranteed returns.If you're tired of the uncertainty of tenants, toilets, and taxes—or you're looking to diversify your portfolio while protecting your wealth—this episode is a game changer. We cover the powerful ways to use whole life insurance for liquidity, tax efficiency, and even legacy planning. Get ready to look at your financial strategy in a whole new way.Timeline Summary[0:00] - Introduction[2:13] - The surprising benefits of using whole life insurance as your personal bank[4:11] - Why life insurance and real estate investing go hand in hand[5:07] - The real reason this strategy isn't widely taught—and who's keeping it under wraps[9:23] - How Mark used his own policy to buy a car and save $8,000 in interest[13:02] - A tax-saving strategy to offset rental income using whole life cash value[15:27] - Tired of tenants? Mark explains how annuities provide guaranteed passive income[22:36] - How to use a 1035 exchange to convert life insurance into lifetime income[26:38] - What to do with a windfall: life insurance vs. annuities[29:16] - Why Profit First and Bank On Yourself make the perfect wealth-building combo5 Key TakeawaysWhole life insurance isn't just for death benefits—it's a powerful financial tool that grows tax-free and can be used to fund real estate investments.You can borrow against your policy while it continues to earn interest, giving you financial leverage without sacrificing compound growth.This strategy is often ignored by traditional advisors because of conflicts of interest with Wall Street-driven products.A 1035 exchange allows you to move funds from life insurance to an annuity, creating permanent, tax-free income in retirement.Pairing Profit First with Bank On Yourself gives business owners and investors a high-control, high-impact way to manage cash and build wealth.Links & ResourcesBook a strategy call with Mark: KickstartWithMark.comLearn more about Profit First for REI: SimpleCFO.comIf this episode helped shift your thinking or opened your eyes to new possibilities, don't forget to rate, follow, and leave a review. And of course, share this episode with another investor who needs to hear it!
Presented by Phillip Kingston & Gary Peer.
Keith sits down with Terry Kerr and Matthew Vanhorn, the leaders of America's oldest turnkey real estate provider, Mid South Home Buyers, to unpack the practical systems that keep thousands of rental units profitable and tenants happy. With national renter mobility dropping, longer stays are now the norm. Average resident stay is 4 years—double the industry average, thanks to proactive maintenance and relationship-driven management. Instead of fighting for eyeballs on Zillow, they target HR departments at hospitals, universities, and major employers, tapping into pre-screened, income-verified tenants with stable paychecks and predictable work schedules. Invest where returns still make sense. Visit midsouthhomebuyers.com to book your investor tour and get $500 off your first property. Resources: Switch to listening to the podcast on the Apple Podcasts or Spotify app, as the dedicated GRE mobile app will be discontinued at the end of the month. Show Notes: GetRichEducation.com/576 For access to properties or free help with a GRE Investment Coach, start here: GREmarketplace.com GRE Free Investment Coaching: GREinvestmentcoach.com Get mortgage loans for investment property: RidgeLendingGroup.com or call 855-74-RIDGE or e-mail: info@RidgeLendingGroup.com Invest with Freedom Family Investments. For predictable 10-12% quarterly returns, visit FreedomFamilyInvestments.com/GRE or text 1-937-795-8989 to speak with a freedom coach Will you please leave a review for the show? I'd be grateful. Search “how to leave an Apple Podcasts review” For advertising inquiries, visit: GetRichEducation.com/ad Best Financial Education: GetRichEducation.com Get our wealth-building newsletter free— text ‘GRE' to 66866 Our YouTube Channel: www.youtube.com/c/GetRichEducation Follow us on Instagram: @getricheducation Complete episode transcript: Keith Weinhold 0:01 welcome to GRE I'm your host. Keith Weinhold, learn about how to cut your rental property vacancies and keep tenants twice as long. Why Memphis, Tennessee stays the cash flow King, and exactly where to find really low cost, quality properties today. That make sense from day one today on, get rich education. Keith Weinhold 0:26 You know, most people think they're playing it safe with their liquid money, but they're actually losing savings accounts and bonds don't keep up when true inflation eats six or 7% of your wealth. Every single year, I invest my liquidity with FFI freedom family investments in their flagship program. Why fixed 10 to 12% returns have been predictable and paid quarterly. There is real world security backed by needs based real estate like affordable housing, Senior Living and health care. Ask about the freedom flagship program. When you speak to a freedom coach there, and that's just one part of their family of products, they've got workshops, webinars and seminars designed to educate you before you invest. Start with as little as 25k and finally, get your money working as hard as you do. Get started at Freedom family investments.com/gre, or send a text now it's 1-937-795-8989, yep, text their freedom coach, directly. Again, 1-937-795-8989, Corey Coates 1:39 you're listening to the show that has created more financial freedom than nearly any show in the world. This is get rich education. Keith Weinhold 1:49 Welcome to GRE from New York's Long Island Sound to Washington's Puget Sound and across 188 nations worldwide. I'm Keith Weinhold, and you're listening to get rich education. There's an economic trend that you need to be aware of. We're going to talk about how you can play it in this era, sources ranging from Redfin to Housing Wire and others, you know they're all in agreement that the transiency rate, that mobility rate for Americans, is down. And what that means is, when people find a place to live, whether they're a property owner or a renter, they are staying put longer. They put this big, heavy anchor down, and that kind of goes along with employment. Although the unemployment rate is low right now, there aren't very many people moving jobs or changing jobs. So the rate of hiring is low, that's bad, but the rate of employer firings is low, that's good. So on balance, Americans are keeping their job if they've already got one, and they're keeping their home if they've already got one. But because movement has slowed, as we are in this slower housing market, I'll drastically oversimplify here. All right, a few years ago, you might have had a tenant stay for two years, and then there would be a one month vacancy between tenancies today, double both of those. You're more likely to see a four year stay, but two months between vacancies. So your occupancy rate, therefore, is the same in both scenarios, but there's less movement. Again, oversimplifying, but you can see the effect a longer vacancy period is bad, a longer tenant retention period is good, all right. Well, how do you increase your tenant's length of stay and decrease that vacancy in order to be more profitable as an investor and yet give your tenant a satisfactory experience too well. One thing that you can do is list your vacant unit with an employer. Yeah, advertise it through a local stable company. You're going to end up with higher quality tenants. See, there's already this built in screening that was done for you. The employer basically did that for you. So when you work directly with especially hospitals, universities, corporate campuses or military bases, what you're doing is you're fishing from a pond of already vetted, income verified and drug screened candidates. See these tenants what they had to do. They already had to pass HR background checks and employment verification in order to get their job. So for you, that saves you both risk and time compared to the you know, the Craigslist style roll the dice crowd. Now, Of course, we cannot discriminate against certain groups of people, and we'll get into that shortly. But of course, steady employment equals steady rent tenants sourced through employers. They usually have reliable paychecks, often through direct deposit. They've got predictable work schedules, and there's going to be less income volatility. So that means that you'll have fewer late payments and lower eviction risk. And some landlords, you know what they do, they even structure rent payments through payroll deduction. I mean that essentially automates the rent collection. Yes, you can do that. Employees who move for a job, they often sign longer leases, because relocating again would be a hassle. So many will stay in your unit as long as they stay employed. That could be two years or five years, especially in the health care, education and tech sector. So less turnover means fewer make ready costs for you, fewer showings and just more ease and peace of mind. So advertising through employers that is a really low competition marketing channel as well. You know, most landlords, they blast their listings on Zillow apartments.com or maybe Facebook marketplace. Well over there, your post is just one out of hundreds, instead of all that competition, what you're doing is you're finding quiet, uncrowded channels when you utilize these employer housing boards and their HR relocation departments, and this way you can even get inside that company's internal newsletters so you're reaching renters before they can even start scrolling listings over on Zillow and see employers love this too. It's not like the employer is having to do a favor for you. They love it, because when they can help new hires or transferees find housing, it's better for that company. It reduces the employee's stress. It improves the retention at that company. If they have an employer that's satisfied and has a good place to stay, and it really boosts that company's recruiting success. So you're helping yourself, you're helping that company, and you're helping their new employee, which is your tenant. So this makes HR departments. They are surprisingly receptive to you. They might even circulate your listing internally or add you to their housing resource list. So this is a perfect fit for these hands off turnkey investors. So if you're doing that or you're managing properties remotely, this employer outreach, it really gives you a nice extra layer of reliability. And as far as the people that will be your tenants, think about nurses, engineers. IT staff, sometimes teachers, sometimes military based personnel. I mean, they are all ideal long term tenants. Now the way that you can actually do this and put it into practice is identify major employers that are near your property, that could be hospital systems, that could be universities or manufacturing plants, then contact their HR or the relocation department, and after that, it's not hard just provide them with a concise PDF or a one page flyer with your property photos and the monthly rent amount. And one thing you can do, and you should in this case, is put the distance or the time it takes to travel to the employer from your rental unit, and then add your contact info. That is exactly how you do it. You can offer a small incentive, like $50 off the first month for employees. So this is a slick way to advertise your vacancy with employers and make you more profitable over time. Keith Weinhold 7:02 Now today, we're going to talk to who is actually America's oldest turnkey real estate company. As far as we know, they're based in Memphis, Tennessee, and we'll learn how they advertise a vacant unit and screen prospective tenants and place them and maintain their units over time. They are called mid south homebuyers. You've heard them on the show before, and because of their success, both investors and other real estate companies, they actually listen in intently to what these people have to say. I mean, others study them and learn from them. These are the people other companies study, and you're still going to hear from their principal and their sales lead about reducing your vacancy time and increasing your tenant duration. And, you know, it's just kind of funny how often Memphis, Tennessee, which is where they're based, how often this comes up in cash flowing real estate conversations that you have out there over time? I mean. And Memphis consistently has the best cash flow, maybe, amongst any substantial Metro in the nation. We'll just say among metros that are big enough to have a major pro sports team. I mean, Memphis does have the NBA Grizzlies. There aren't many other cities that can even compete with Memphis as the cashflow King, although there are some that you can work into the conversation. Indianapolis, Cleveland and Oklahoma City are some of those places. Now, before we're done, you'll also learn about how, even following this generation's big inflationary wave, how purchase prices are still as affordable as they are in both Memphis and Little Rock. I mean, this is going to make you ask out loud today, how could they still be so low? We'll also talk about conventional, enduring property management techniques today, now next month here on the show, we're going to talk about how you can use AI to self manage your properties, and that show next month is going to be with an expert straight from Silicon Valley. We're going to talk to the CEO of hemlane then and their AI driven property management software. She used to work for Apple, and she's got a Harvard Business School degree. That is next month today. It's about tried and proven techniques to make you more profitable as an investor Keith Weinhold 11:24 I'd like to welcome in longtime friends of the show, with the emphasis on long time since they were first here with us, nearly 11 years ago, They are those ever steady property providers based in Memphis, mid south homebuyers. They also serve Little Rock, Arkansas. I have physically walked their offices and properties in person myself. They are, in fact, America's oldest turnkey real estate provider. And it's the return of their founder and principal, Terry Kerr and a second guest who you'll meet shortly, Terry, welcome back on of the show. Terry Kerr 12:04 Thanks so much, Keith, so glad to be back. Keith Weinhold 12:07 Congrats on your success. Your model and operation is prominent and exemplary nationally. You've now grown to 110 w2 employees there, and your 13 plus year property management guru who's been leading that entire division is now your sales director. It's terrific to introduce him to the world today. Matthew Van Horn, Matthew Vanhorn 12:31 Keith, so great to be on here. Long time listener of the show. Really great to meet you. Keith Weinhold 12:36 Yeah. Appreciate it now you'll soon be listening to yourself on the show. GRE, listeners are familiar with the turnkey real estate model. What you do is buy a distressed property, you rehab it, and then you place a tenant in the property, and you hold on to that for investors across the nation for the production of long term cash flow. Well, let's get an update between Memphis and Little Rock. How many properties do you hold under management for investors now and then? What percent are single family rentals versus other types? Terry Kerr 13:07 Right now, we're about 57 maybe a little closer to 5800 and the vast majority of them are single family houses. I'm going to say probably. What 5% are duplexes? Matthew, something like that. Yeah, something like that. So no other multis, just single family, most of them rehabs. And of course, now we're doing a new construction direct to rental as well. Keith Weinhold 13:29 Interestingly, with 58 to 5900 rentals, I mean, you can easily sort of be your own surveying outfit in an informal way, in finding out what's happening with the market, what all the dynamics are. So why don't we start at the beginning, when you're marketing and advertising and looking to place a tenant, tell us about just what you look for, just what you need to avoid. I mean checking for the tenant. That typically involves an employment check, a credit check, a rental history. Sometimes something might appear like a red flag, say, a 590 credit score. Would you always accept tenants in that condition? Because there are times when there are extenuating circumstances when a tenant with a 590 credit score actually might be a good placement. So tell us more about that screening. Terry Kerr 14:17 As you know, it is renters that drive our returns as investors, and so selecting the right renter is where the money is made in this business, for sure, we are doing as much screening as we can for our renters. There's a lot that goes into that. We actually have a whole processing department. You know some people here who spend their whole day working in the processing division. And what you really got to watch out for, as far as red flags, is just fraud. There are so many ways you can use machines to defraud, and we have people who are able to detect and weed out the bad actors there, but we know what works really well. We have, for instance, in. Arkansas, the main employer of our residents is Baptist Health Medical Center, and we love our healthcare workers there. So that's a place that, you know, starting from the marketing side, we're going to dial up our marketing in those places we're going to go to the HR department, or we're often in the HR department of Baptist Health Medical Center, pushing and asking for referrals from them, you know. And same with just referrals in general, good tenants tend to refer other good tenants. We're of course, looking for strong income that we can verify. And more than anything, we're looking for strong, credible current rental history, so someone who's paying the rent today somewhere to a verified landlord, not their sister, you know, but a very verified landlord. That's the big thing, Keith. Keith Weinhold 15:50 Tell us more about that. That's great that you're being proactive and getting right in there with a stable, steady employer. That is where our rent comes from. After all, are there any other red flags, maybe things that people would not think about identifying as a red flag when it comes to that employment, in that credit, in that rental history Matthew Vanhorn 16:11 one reason I bring up the localized marketing that some people may not think about is that renters who move from Out of state often will land in a place and then stay there for one year, which is fine, but then they often don't renew their lease and they'll move somewhere else. Now, of course, what we have to do above all is we have to be legal, you know, so we can't discriminate against someone from coming from out of town, but what we can do is dial up our localized marketing so that we're getting people who are in the neighborhood, who love the neighborhood already where they are, and so that contributes to longer residence days, and it's just little things like that. Once again, you're looking for employment that you can verify, so that you know that you're getting a quality renter. Terry Kerr 16:59 I'll also say that one of the ways that we try to attract the most potential residents we can is by having a free application. So typically, a property management company is going to charge, you know, 50 to 75 bucks per applicant. And we're very fortunate that we've get a terrific deal from Equifax, because we're also lenders, we do some lending to our investors, which gives us a really good deal on paying for credit checks. And so we waive those fees for our residents. And so a lot more folks are going to apply with us, because it doesn't cost them anything to apply. And of course, the more people that apply, you've got a much better shot at a filling the property quicker, but also finding a much better resident. Keith Weinhold 17:44 well this is a great part of building the connection. One of the first interactions they have with you is realizing that you don't have any application fee. And AI can be great for marketing and for doing things like writing listing descriptions, but you build that human connection there. For example, you do in person showings. You invite prospective tenants in current tenants into your physical office, kind of replacing society's trust crisis with humanity. Matthew Vanhorn 18:14 Yes, that's right, Keith. In the last 12 months, we've spent more money than ever on technology, so we are leaning heavily into creating the systems and processes that allow us to get to our service quickly. And at the same time, we've invested more into staffing up in the past 12 months, into inviting people into our office, you know, and we can still do everything remotely. We can do it virtually for folks who want that, we found that a lot of residents love to look us in the face, and they like to come down to our office, and they like to sit across from Karen and across from Gabby, and they just love the personalized experience that we give them. It's hard to quantify it, Keith, but I just really believe that it drives longevity, right? Keith Weinhold 19:04 Having a face behind that rental because your properties are freshly rehabbed, or, in some cases, they're new builds, so hopefully you won't have too many tenant service calls once they do become a resident, and you don't need to interact with them all the time, though you're there for them, but once you have chosen a tenant, and that tenant is placed, you know somebody has to be the adult in the lease, and we sincerely hope that the tenant is one of them. So with regard to that, how do you help ensure that tenants keep making on time payments, and you can keep tenants and not get ones that break the lease. So can you speak to us about that, how you can help identify that in the screening and then that ongoing relationship? Matthew Vanhorn 19:47 I will say that perfect vetting does not necessarily lead to perfect collections, because it turns out that every one of our residents, they are humans, and as humans, we run into things you. Know, divorce can happen. Relationship breakups can happen, job losses happen. Just very human things happen. And so we like to stay in touch with our residents as often as possible, and very much encourage an open line of communication. We very much believe in compassion based collections here at Mid South. And so when residents fall upon hard times, we are truly there for them. Memphis actually has more nonprofits per capita than any place in America then. So when residents do fall on hard times, you know, and it happens, we're actually able to reach out. We have connections with several agencies that can help with rental assistance for renters who need it, we found that by pouring into our staffing with the resident support and solutions department that we've had a lot of success in collecting just by keeping that relationship intact when the pandemic hit. For instance, and I know that's been a few years from now, and maybe we all want to forget it, our collections rate actually went up during that time, and I attribute that largely to the fact that, number one, we had a relationship in place with our renters. We staffed up, and matter of fact, we had a full time person just working to get rent assistance for those renters who kind of had been disenfranchised by the pandemic Keith Weinhold 21:26 during pandemic times or post pandemic times whenever it is us as investors, we're always interested in reducing that vacancy time. We seem to be in a period, at least nationally, where when people get a hold of a place, they want to keep it and hold on to it. In a lot of markets, the duration of a tenancy has been increasing. So despite what era that we're in, can you talk to us about some of the best practices for how you reduce the vacancy time? Because we all know vacancy and turnover is our biggest expense over time. As investors, Terry Kerr 21:58 I like to say, you know, at the heart of what we do is making sure that when a hard working, single mother comes home at the end of the day, she can give her child a hot bath. And that's not possible if the water heaters out. And that's just one example, but our main job is to give a good quality of life to the residents that we are caring for, and if we can do that, and if we can treat them with respect when they do fall on hard times, like Matthew said, they're going to want to renew the lease. So we have got a almost twice the average length of stay as the industry average, which is we've got about a four year average resident stay. And when folks move out of a mid south house, it's not because they can find a better value they're going to get. They're already in the nicest house on the street. And if something breaks, we're out there lickety split to fix it. When folks move out of a mid south house. It's either because they're downsizing. Kids are moving out, or they're going up because they're having their family increases and they've got to move up, or maybe something happens to them, like Matthew mentioned, you know, death, divorce, disability, these things happen, right? But no one's moving out because they can find a better value or because they're not getting the service or respect that they deserve. Keith Weinhold 23:25 That says a lot. Being managers of 5800 to 5900 properties, which gives you this sort of canvassing or de facto surveying ability that you have. What are we seeing for the direction of rents? We'll get into rents and prices later, because nationally, rents are just holding steady. They're really not rising very much. What do you see there? Matthew Vanhorn 23:49 Yes, we saw them fairly stable. Over the course of 2024 I have started to see an uptick here in the past few months, I will say, which is encouraging for investors, for sure, each month, I'm looking at all of the renewal rates personally, to kind of look at that, engage the market. And like you said, it really is helpful. I mean, yes, we have all the tools, Zillow, rentometer, all these things, but there's nothing like just our own data of seeing, hey, what's the house across the street renting for? You know, how long did it take for that to rent and incorporating that into our data. And right now, our houses are moving at a faster pace on the leasing tip, which rent increases tend to follow that Keith Weinhold 24:30 when it comes to optimizing rents, a lot of that coming back to reducing vacancy time. There are a number of strategies that one can employ now it's not with you guys, but I have a single family rental home in another market, and one promotion that that manager is running and encouraged me to participate in is a 50 inch flat screen TV having that and giving it away to the tenant. Somehow, that only costs $250 so I decided to do that. At for a vacancy that I have there in that market. Now, some investors might say, you know, why am I buying TVs for a tenant? I'm already providing them with a place. If the rent is 1500 bucks, a $250 TV only costs five days of vacancy, and that helps me reduce that vacancy period. Might even make a tenant want to stay longer, so sometimes you got to be thinking about how your tenant thinks, and you can come up with inventive ways to reduce vacancy. Do you have anything like that, any small concession that you've offered or have needed to offer in either market? Terry Kerr 25:33 Well, we haven't done anything like that, Keith, but what we do like to do, and Matthew mentioned this earlier, is as great tenants tend to refer other great residents, and so we have a referral bonus that we pay out to our residents that refer other folks to us, and that does not come out of the pocket of our investors, that comes out of our pocket, because it's our job to make sure that We rent these properties as quick as we can to qualified residents. Keith Weinhold 26:04 One thing that I've liked about Memphis, which few markets have, is that it's embedded within renter culture in Memphis, since it is such a renter city, that renters travel with their appliances, like the refrigerator, in their stove, in their dishwasher, which always seems crazy to me, so you're not providing those appliances. It seems like that fact alone might help with resident retention in Memphis. They're just less likely to move when they have more stuff to move. Matthew Vanhorn 26:35 Yeah, it's really true. Yeah. And the longer people stay, the longer they tend to stay as funny as that sounds. And yeah, that's something that we found even in our new construction homes where we do provide the appliances we've been finding in many instances, still the residents are coming with their own appliances. And so we're storing our appliance, our brand new appliances, in our warehouse. Keith Weinhold 26:58 Wow, yes, that's just something that you don't see in other places. And when it comes to retention, we're interested in maintaining the property like you talked about being proactive with are there some other things you do to help ensure that the maintenance expenses stay lower throughout the lifetime of that investor ownership? How do you approach that? Terry Kerr 27:16 It really starts with doing a full blown rehab, right? So every once in a while, you know, we'll have houses that, you know, have some age on the components. But when we do a rehab, everything is brand spanking new, like a new roof, gut, the kitchen, got the bathroom, you know, all new electrical, all new plumbing, all new HVAC, a new water heater the whole nine yards. So it starts there, and then when a property turns over, we go into the property, and we are looking for safe and clean, right? So we want to make sure to keep the water out. We want to make sure that everything is safe and the property is tip top and super clean. Fortunately, the folks that are maintaining the houses for our investors. The technicians are the same technicians that did the renovations on the property, right? And it's the same materials. Yeah, it's like, we have an assembly line and a junky house jumps on the assembly line, and we rip everything off, and all the same materials jump back on the house. So we're able to keep costs low because of that, and also because the labor that we end up having to pay the technicians typically is a lot less than normal, because they're used to working on the same water heater, the same HVAC system, you know, the same furnace, the same dishwasher. So our volume model kind of helps with that. Keith Weinhold 28:39 Oh, if you were listening closely, yes, what a huge efficiency that can be. You fellas, have any last thoughts about efficient property management, since that's what you've led for more than 13 years, Matthew, Matthew Vanhorn 28:51 I resonate with what you said about how many investors overlook vacancy costs when properties turn over. And so I think it's just getting your rents right on the money, maybe just a little below, can actually drive returns, as opposed to maybe trying to get an extra 25 bucks more, which takes you three weeks longer to rent. You actually did not come out ahead in that, in that scenario, Keith Keith Weinhold 29:14 today, with inflation, a $25 difference, I mean, we're down to what 12 hours of vacancy is, really how we're talking about there Property Management turning a passive income into an active lifestyle since forever. That's what they do. Property managers are the people that have never met a maintenance issue that waited until business hours. So that's why I'm grateful that my managers do what they do for me. That's what we're talking about today. More when we come back with Terry Kerr and Matthew Van Horn of mid south homebuyers, I'm your host. Keith Weinhold Keith Weinhold 29:45 if you're scrolling for quality real estate and finance info today, yeah, it can be a mess. You hit paywalls, pop ups, push alerts, Cookie banners. It's like the internet is playing defense against you. Not so fun. That's why. It matters to get clean, free content that actually adds no hype value to your life. This is the golden age of quality email newsletters, and I write every word of ours myself. It's got a dash of humor. It's direct, and it gets to the point because even the word abbreviation is too long, my letter takes less than three minutes to read, and it leaves you feeling sharp and in the know about real estate investing, this is paradigm shifting material, and when you start the letter, you'll also get my one hour fast real estate video course, completely free as well. It's called The Don't quit your Daydream letter. It wires your mind for wealth, and it couldn't be simpler to get visit gre letter.com while it's fresh in your head, take a moment to do it now at gre letter.com Visit gre letter.com Keith Weinhold 30:56 the same place where I get my own mortgage loans is where you can get yours. Ridge lending group and MLS, 42056, they provided our listeners with more loans than anyone because they specialize in income properties. They help you build a long term plan for growing your real estate empire with leverage. Start your pre qual and even chat with President chailey Ridge personally, while it's on your mind, start at Ridge lending group.com that's Ridge lending group.com Tom Wheelwright 31:31 this is Rich Dad Advisor Tom wheelwright. Listen to get rich education with Keith Weinhold, and don't quit your Daydream. Keith Weinhold 31:37 welcome back to get rich education. You've got the pleasure of listening to the voices of America's oldest turnkey real estate provider mid south homebuyers based in Memphis, Tennessee, and some years ago, they branched out to Little Rock, Arkansas as well, just about a two hour road trip west of Memphis. When us as investors buy a property, we've got to be cognizant of the fact that that property swims in an economic ocean, and therefore job vibrancy is, after all, how the tenant pays the rent. So tell us about economic developments in Memphis and Little Rock, because there are some exciting ones. Matthew Vanhorn 32:24 So yeah, both in Memphis and in Little Rock, we've got the roads, we've got the rivers, we've got the rails, which drives both Memphis and Little Rock as distribution hubs here in the middle of America. And so of course, FedEx famously has their headquarters here in Memphis. Many of your listeners will know it's the largest cargo airport in America. We've had a resurgence of X. AI has actually come to Memphis and built the world's largest supercomputer here in Memphis, and they're actually working hard now on building a second called Colossus two, which is going to be even larger. They're saying it may hold as many as 1 million Nvidia chips, which I can't do that math, but that's a lot of money. And so x AI is has quickly become the second largest taxpayer here in Memphis and in Shelby County. And 25% of those tax proceeds, by the way are going, they're earmarked to go right into that local community beside where the plant is, and all the development is in Little Rock. You know, of course, it's Arkansas's largest city. It's the capital city, and so by nature of that, there are many stable state government jobs there that is a bulwark of the economic development there. There is a actually Fintech startup space is big in Little Rock as well. Lockheed Martin has been doing developments there, so a lot of aerospace development around Little Rock. Folks who look at our homes will also notice that we are in Jacksonville, which is a suburb of Little Rock that's anchored by the Air Force base there in Jacksonville. And there's actually a large munitions supplier there, Sig Sauer, which provides a lot of jobs to the locals there. And our number one, I may have mentioned it earlier, our number one employer in Central Arkansas is actually Baptist Health Medical Center. And just generally speaking, health care workers make up the largest portion of our residents in Central Arkansas. So a lot of great economic drivers that we're seeing bringing renters to Little Rock and and new jobs there. As a matter of fact, not just that, but I noted recently that the cost of living in Little Rock is now 10% below the national average. I think we had a report on our website a few years ago that it was 6% and that's actually. It's only becoming more favorable to live in Central Arkansas. Keith Weinhold 35:04 You're talking about stable and growing drivers here, AI related businesses and healthcare. Let's talk about those rents and prices. Because really, this is one reason why national investors are so drawn to that area. It's that high affordability and that high ratio of rent income to purchase price. So what sort of rent and price ranges are we looking at in both markets now, Matthew Vanhorn 35:29 it's not the same as it was when I started here in 2012 Reds have increased and so, you know, average rents around here start around 900 and now we're going up to about 1700 toward the high end there. And you know, the great news is that incomes have increased as well, and so our renters are able to afford this just as well as they were before. Or maybe even better, like I mentioned, cost of living in Arkansas has actually improved. And so what that means is people are actually making more money compared to the rent, even though rents have increased, which I believe is good news for investors, and it's been good news for us as a management company, as I think that contributes to the resident longevity there, once again, Keith Weinhold 36:17 nowhere in the nation Do we hear enough about increased affordability stories, which is exactly what you have when your income rises faster than your rent, which is a harbinger of being able to increase the rent in the future. Tell us more about the rent in price ranges in both markets. Matthew Vanhorn 36:35 In Memphis, if you get a two bed, one bath, you can often find that for as low as 808 850, something like that. As you step up into a three bed one bath, that's going to be somewhere between 1000 1200, depending on where you are in the city, there in Memphis, if you're in our new construction homes, those can range between 1395 all the way up to 1850 once again, depending on the size of the construction and the location out in Arkansas, rents tend to be just a little bit higher than in Memphis. So you see the rent starting there around 950 and going up to just under 2000 Keith Weinhold 37:19 and we're interested in that capital price, because a lot of times, investors think about their purchase through that perspective of the ratio of the rent income to the purchase price. Matthew Vanhorn 37:30 As far as sales price goes, Keith, we started right around $100,000 on the low end, and those can range up to 240,000 thereabouts, on the high end, if you're talking about a new construction, three, two with a two car garage in an appreciating area. You can see that sort of range in Memphis, very similar, very similar. We have some of our smaller rehabs starting as low as 100,000 and going up to about that $215,000 range. Keith Weinhold 38:04 Now, I would imagine, in the inflationary era that we're still in, that you get investors that call in there, and you do have these robust interactions with investors, where you talk with them on the phone like a human being, and people that say, come on. How can you get a respectable tenant in a single family rehab rental home that only costs $120,000 How do you handle questions like that? Matthew Vanhorn 38:30 That's the whole job here is explaining that Sure, no where our renters are living. It's the best home that they've ever lived in, and it's it's in a affordable area. It's in an area where their friends live, where you just have workforce, just blue collar, but beautiful neighborhoods where they live. And I mean, they're proud to call these houses their home, and for many, it really is their dream home. Keith Weinhold 38:55 People mold their lawns. The streets aren't littered with trash. I know where you guys invest. I've been on the streets there with you, checking them out. What percentage of investors finance the property, and how has that changed over time? Terry Kerr 39:09 I'm going to say that it's probably about 75% finance, 25% cash. A lot of your listeners come with their own mortgage broker. The ones that don't, we have our tried and true mortgage brokers. Interest rates are not 4% anymore, and some folks are are wanting to pay cash, and they do, and some of them will pay cash, and then, you know, plan on refinancing later. But right now, that's probably about 25% cash, 75% finance. Keith Weinhold 39:36 Yeah, it's interesting to see that direction, since rates did begin to get higher in 2022 you have this robust interaction with investors, but that doesn't only have to be over the phone. You guys are so proud of what you do that you've long offered investor tours. In fact, now you're doing more of those investor tours than you ever have. I believe you're doing 11. In tours per year in Memphis, and five in Little Rock as well.So tell us about that. Terry Kerr 40:04 I guess it was maybe seven or eight years ago. We're so stoked that everybody wants to buy houses from us, and we've got, you know, a short wait list, and that's awesome, but we want folks to come visit us, and so, you know, we just started offering folks $500 off of the purchase of their first home, if they'll just come visit us. And so we know it's in our best interest to try to get to know our investors on a personal level, and the investors that do come to visit us, and we're able to pull back the curtain and show them, you know how operational efficiency benefits them as investors. I think they appreciate it, and then we do also just kind of like the nerd out on the nuts and bolts of the business. So it's fun to be able to pull that curtain back. Keith Weinhold 40:48 Now, you don't have to be an investor to come on the tour, either prospective investors or regular investors that are already there can come on the tour. Is the Tour Free? Absolutely. So the tour is free, and you get a $500 credit if you end up purchasing there. Most investors never come physically see the property at all, but you sure can do that, and they make it really easy for you. Well, this is going to help a lot of people, especially when we think about how to manage the tenant and reduce our vacancy time in today's era. Before I ask how our listeners can learn more about you. Do you have any last thoughts at all about anything that we discussed management or properties or tenants or anything else? Maybe I did not think about asking you. Matthew Vanhorn 41:32 I'll just go back to Keith talking about how well staffed we are here at Mid South. I think that's where we stand. Apart from a lot of our competitors is that we're not just two or three guys in an office here, we have over 100 employees. It takes speed to deliver good service. Service leads to satisfaction. Satisfaction leads to the residents staying. The resident staying leads to stacks of cash for you as investors, and the only way you can do that is if you're staffed up properly. And so that's something that you want to ask if you're ever vetting another property manager, is what does your staff look like? And really understand, can they actually provide the service to their residents and to their investors that they're reporting? Keith Weinhold 42:17 You have helped more of our listeners than any other provider in the nation, certainly over 100 of them, perhaps hundreds by now. I'm not really sure if listeners want to get a hold of you, what's the best way for them to do that? Terry Kerr 42:31 Invest at mid southhomebuyers.com Keith Weinhold 42:34 that's a great starting place for you. And that way you can take a look at properties, get thinking about the market. Learn more about their management and get a hold of them. Terry and Matthew, it's been valuable as usual. Thanks so much for coming out of the show. Matthew Vanhorn 42:49 Thank you, Keith. Terry Kerr 42:49 Thank you, Keith. Keith Weinhold 42:56 Oh yeah. Sharp insights from Terry and Matthew at mid south homebuyers today, waiving their application fee means more applicants, a bigger renter pool to choose from, which either shortens your vacancy time or it's going to get you a better quality tenant. Now, a lot of people, they think that real estate is unaffordable and even impossible, but few make it easier and more affordable than these people. And I think I shared with you before that, an 18 year old guy who I do know and have talked to in person, he bought his first ever rental property from mid south homebuyers. So it's kind of interesting. His goal was to own his first rental property when he was 18, and he closed just in time the day before his 19th birthday. I think he's age 20 now, but because fully renovated single family homes can be bought in a range of about 100 to 220k here, and you will put 20 to 25% of a down payment on that your monthly rent is about eight tenths of 1% of that purchase price. Okay, so that's renovated, and then new builds sell in a range of 200 to 260k rent to price ratios on those are a little lower. They're point seven five or so. Now we are here in an era where mortgage rates are in the low sixes for owner occupied that means you'll pay closer to 7% on income properties. But if you go new build, which is really something I've been suggesting to you for a while, if you can swing it, those rates are as low as five and a quarter percent for qualified buyers here, yes, at these low Memphis and Little Rock prices, they've got a few duplexes usually available as well, renting your residence. It's just something that's sort of in the culture there in Memphis, and that's why they're confident in offering a number of guarantees for investors. They just do things that. That other providers don't do in the rare event that your property is occupied and then it somehow falls vacant during your first year of ownership. Their releasing fee is free. They also have a guarantee that you will cash flow after you close. They have a one year bumper to bumper warranty on the renovations we're talking about from the doorknob to the ductwork, and there's a lifetime 90 day occupancy guarantee. What that means is, if your property were ever vacant for that long, they would start paying rent to you on day 91 but you know what's amazing? It's easy for them to offer that they'll tell you that they've never had to pay out on that, because they've never experienced the vacancy of more than 55 days. Just amazing. And all those guarantees I just told you about that is in writing on their website. So if you want to get a hold of them, there's virtually no one else in the nation that makes it easier and more affordable. I believe that's an email address that Terry gave there. Again, it is invest@midsouthhomebuyers.com their website is, as you might have guessed, midsouthhomebuyers.com that's midsouthhomebuyers.com interestingly, you can even look at their income properties. There some provider websites don't let you do that. And again, they offer free tours, and if you prefer, their phone number is 901-306-9009, this week, you learned some great techniques for reducing your vacancy and being more profitable, as well as a provider that can deliver it for you. Should you so choose? The proverb goes, give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime. Well, you've got the option of doing either one or both today, until next week. I'm your host. Keith Weinhold, don't quit your Daydream. Speaker 1 46:59 Nothing on this show should be considered specific, personal or professional advice. Please consult an appropriate tax, legal, real estate, financial or business professional for individualized advice. Opinions of guests are their own. Information is not guaranteed. All investment strategies have the potential for profit or loss. The host is operating on behalf of get rich Education LLC, exclusively you Keith Weinhold 47:27 The preceding program was brought to you by your home for wealth building, get richeducation.com
Joint Tenancy vs Tenants in Common
We are living in a post-trust era. Trust is at an all-time low, and people are more on guard than ever. How does this impact the property management industry? In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with Darryl Stickel of Trust Unlimited to talk all about building and maintaining trust. You'll Learn [01:30] The Foundations of Building Trust [06:51] Where Uncertainty Comes From and How to Eliminate it [11:37] The Golden Bridge Formula [21:27] The Role of Vulnerability in Building Trust [31:49] AI and the Post-Trust Era Quotables “Sales and deals happen at the speed of trust.” “Trust is the willingness to be vulnerable when you can't completely predict how someone else is going to behave.” “There's three levers within us as individuals, and those are benevolence, integrity, and ability.” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Jason Hull (00:00) This is really what property managers sell. They sell trust. They don't really sell property management. Darryl (00:03) Yeah. Jason Hull (00:05) All right, I'm Jason Hull, the founder and CEO of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. For over a decade and a half, we have brought innovative strategies and optimization to the property management industry. At DoorGrow, we have spoken to thousands of property management business owners, coached, consulted, and cleaned up hundreds of businesses, helping them add doors, improve pricing, increase profit, simplify operations, and build and replace teams. We are like bar rescue for property managers. In fact, we've cleaned up and rebranded over 300 businesses. We run the leading property management mastermind with more video testimonials and reviews than any other coach or consultant in the industry. And at DoorGrow, we believe that good property managers can change the world and that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. We are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now, let's get into the show. And today, I am hanging out with Darryl Stickel of Trust Unlimited. Welcome, Darryl to the DoorGrow Show. Darryl (01:26) Thanks for having me, Jason. It's a pleasure to be here. Jason Hull (01:29) It's great to have you. So I'm really excited about the topic of trust because I talk about this all the time. In fact, one of my most common phrases that I say to clients when talking about sales is that sales and deals happen at the speed of trust. And so I'm excited to get into this. So give us a little bit of background on you and then we'll get into the topic at hand. So tell us a little bit about Darryl and how you sort of Darryl (01:45) They do, yeah. Jason Hull (01:56) arrived at Trust Unlimited. Darryl (01:59) Yeah. So I was born and raised in a small town in Northern British Columbia, Canada, fairly isolated community, harsh winter conditions. And so people learned that they had to pull together and it meant that you needed to look out for your neighbor and that if you could help someone, you should. And so growing up in that background, I had a sense of responsibility to others, desire to be helpful. When I was 17 years old, I was playing hockey in a neighboring community and I was attacked by a fan at the club. And he shattered my helmet, knocked me unconscious. I ended up with a severe concussion and I had a visual impairment. I knew that I was going to become legally blind, which I am now. So my plan had been to think for a living. Jason Hull (02:32) I ended up with a severe concussion. And I had a visual impairment. Hmm. ⁓ Darryl (02:46) And now all of a sudden I had the attention span of a fruit fly and I couldn't think. and so this experience promoted a sense of empathy for me because there were such feelings of, of helplessness and hopelessness. And fast forward a few years and I'm studying psychology and moving towards becoming a clinical psychologist. And people would just come up to me and. Jason Hull (02:52) And so this experience promoted a sense of empathy. I like... Yeah. Darryl (03:08) start telling me their problems. I'd be sitting on a bus and a complete stranger would sit down next to me and say, I'm really having a hard time. And so I wanted to understand why that was happening. And I went and did a master's degree in public administration, worked in native land claims in British Columbia. And they would ask me these sort of deep philosophical questions like, what is self-government or what will the problems look like 50 years after claims are settled? Jason Hull (03:15) So I went to understand why that was happening. And I went to do the master's degree in public administration. I worked in native land claims in British Columbia. They would ask me certain questions like what is self-government? What will the province look like 50 years after claims are settled? The last question they asked me was how do I condescend people who have shafted for over 100 years and should trust us? I thought man, that's Darryl (03:35) The last question they asked me was how do I convince a group of people who have shafted for over a hundred years, they should trust us? I thought, man, that's a good question. So I went to Duke, wrote my doctoral thesis on building trust in hostile environments. Um, had a couple of leading experts in the field of trust on my committee. And when I finished, they said, you know, when you first started, we first came to us, we had a conversation. We agreed too big, too complex. He never solves it. Jason Hull (03:43) So I went to Duke, wrote my doctoral thesis on building trust in hostile environments. Had a couple of leading experts in the field of trust on my committee. And when I finished, said, you know, when you first started, when you first came to us, we had a conversation. We agreed, too big, too complex, you never saw us. Darryl (04:03) We'll give him six months and then he'll come crawling back to us and we'll let him chisel off a little piece of this and that'll be his thesis. I said, six months in, you were so far beyond us, we couldn't help anymore. All we could do was sit and listen. And here we are years later, we think you've solved it. And so I went and worked for McKinsey and Company, a big management consulting firm, and got to start applying the concepts that I'd learned. Jason Hull (04:03) gave him six months to come from the back to us. we just left with a piece of this. would be the thesis. He said six months in, you were so far beyond us, couldn't help it. All we could do was send him us. And here we are years later, we're all sold. And so I went and worked for McKinsey Company, a big management consultant for him. Yeah. Darryl (04:25) And then on the way to a client side, was involved in a car accident, ended up with post-concussion syndrome again, and couldn't work those kinds of hours anymore. So I just started a small company called Trust Unlimited and started helping people better understand what trust was, what it is, how it works, and most importantly, how to build it. Jason Hull (04:36) started helping people better understand what trust was, what it is, how it works, and most importantly how it goes. And that's quite the journey. That's quite the story. And so now this is what your, this is your gig. This is what you focus on. You focus on helping people understand trust. Yeah. Darryl (04:52) Yeah, it's what I've devoted my career and my life to. And so for the last 20 years, I've been helping nonprofits, private sector, public sector, Canadian military got me to help them figure out how to try to build trust with the locals in Afghanistan. Yeah, so I've been trying to help solve problems. Jason Hull (05:10) Well, let's make this one of those opportunities for you to help some people that are listening figure out this challenge of trust. Because trust, really feel like, is fundamental and foundational to any relationship and to sales and to growing a business and all of that. Darryl (05:27) It is. It's so critical for your audience because they need the trust of the property owners, but they also need the trust of the tenants. They act as an intermediary and so they need to be experts at building relationships with others. Jason Hull (05:36) Yeah. Right. Yeah. So I'm sure this is, I don't know if this can be answered in a short time period, but give us an idea of how do we create trust from scratch? How do we make this work? What did you figure out? Darryl (05:56) Yeah, so we start with the definition, trust is the willingness to be vulnerable when you can't completely predict how someone else is going to behave. And that definition has two elements in it. It's got perceived uncertainty and perceived vulnerability. And those actually multiply together to give us a level of perceived risk. So we've got uncertainty times vulnerability gives us a level of perceived risk. We each have a threshold of risk that we can tolerate. Jason Hull (06:03) Okay. Darryl (06:21) If we go beyond that threshold, we don't trust. If we're beneath it, then we do. And so. If we want to understand trust, need to understand where does uncertainty come from? Where do perceptions of vulnerability come from? And how do we take steps to manage those? Because early in a relationship, uncertainty is really high. means we can only tolerate a small range of vulnerability and still fit beneath that threshold. As that relationship gets deeper, the uncertainty declines, the range of vulnerability we can tolerate starts to grow. Jason Hull (06:41) Right. that relationship gets deeper, the uncertainty declines, the range of vulnerability increases. And so really, for your audience, it's going to be about how do I take steps to understand somebody else's uncertainty. Darryl (06:51) And so really for your audience, it's going to be about how do I take steps to understand somebody else's uncertainty? How do I help reduce it? Jason Hull (07:00) What are some typical examples of uncertainty that people might have? Darryl (07:06) Yeah. So uncertainty comes from two places. comes from us as individuals and it comes from the context we're embedded in. And so for owners, their uncertainty is what are the tenants doing? How are they treating the property? Is it going to be well maintained? Are they going to pay on time? And so property managers can help manage that by helping them set up contracts, helping. Jason Hull (07:17) Hmm. Yeah. Darryl (07:31) by reviewing the property on an occasional basis, monitoring behavior patterns for tenants, understanding tenant behavior in a way that most property managers don't have the opportunity to, or property owners don't have the property, because you see a much broader swath of humanity than the typical property owner does. You're more engaged, you're on the ground. And so, Jason Hull (07:35) monitoring behavior patterns for tenants, understanding tenant behavior in way that most property managers... Because you see a much broader swath of humanity than the typical property of the country. You're more engaged, you're on the ground. And so if we start to think about how we reduce uncertainty, uncertainty comes from me and it comes from the context. Well, what are the things that I can do as a property manager to reduce some of this uncertainty? Darryl (07:59) If we start to think about how we reduce uncertainty, uncertainty comes from me and it comes from the context. Well, what are the things that I can do as a property manager to reduce somebody's uncertainty? There's three levers within us as individuals, and those are benevolence, integrity, and ability. Jason Hull (08:18) benevolence you said in integrity what was the last what was the third one ability ability yeah okay got it I got it okay Darryl (08:19) integrity and ability and benevolence is just ability, competence. Yeah. Can I do the job? And so Jason, we, all have the ability to build trust with others. Just some are better than others at it. Those who aren't very good have a lever that they pull and they pull that lever over and over again and just hope it lines up. Those who are better have multiple levers. Those who are really good have multiple levers and they know when to pull which one. And so. Jason Hull (08:37) This one. Hmm. ⁓ So what I do is I walk people through the different levers and help explain how to pull them. So benevolence is just the belief you got my best interest. Darryl (08:54) What I do is I walk people through the different levers and then help explain how to pull them. So benevolence is just the belief you've got my best interest at heart and that you'll act in my best interest. Jason Hull (09:03) Right. Darryl (09:06) So as a property manager, you're thinking about what does the property owner's best interest look like? What does success look like for them? How do I help them get there? Integrity is do I follow through on my promises and do my actions line up with the values that I express? Jason Hull (09:16) integrity is do I follow through on my promises? ⁓ Darryl (09:22) And so what are the both the explicit promises I'm making to people and the implied promises, the things that they're expecting from me. And then ability is, I actually have the competence to do the job? And a lot of times when we pull the ability lever, we make assumptions about what excellence looks like, but we don't include the other person in that conversation. Jason Hull (09:41) Hmm. Okay. Darryl (09:41) So as a property manager, you may think having the right forms in place and, you know, having a scheduled set of routines and you've got an idea of what excellence looks like. But if you actually included your stakeholders in that conversation, you might come up with a different list of things. And that's both the property owner and the tenant. Jason Hull (09:49) scheduled set of routines and you've got an idea of what essence of something. But if you actually included your stakeholders in that conversation, like both the property owner and tenant. Darryl (10:03) So including them in that conversation can be really eye-opening. Jason Hull (10:03) So including them in that conversation could be really helpful. Yeah. Yeah, just making sure you're both on the same page. Darryl (10:09) And then exactly. And we interpret the world through stories. one of the challenges that your audience faces is that they may have a story about what's going on with the property. The owner might have a different story and the tenant might have a third story. And that's where we run into conflict. Jason Hull (10:14) What are the challenges that your audience faces? they may have a story about what's going on. Yeah. Right. And so if we're not active, you know, a lot of times I'll talk to owners and senior executives and I'll tell them about those three levers and they'll say, well, I do all Darryl (10:29) And so if we're not active, you know, a lot of times I'll talk to owners and senior executives and I'll tell them about those three levers and they'll say, well, I do all those things. And my response will always be says who, because if it's me telling you I'm benevolent, Jason, it doesn't carry a lot of freight. You have to actually believe it. Right. So I need to include you in the conversation to understand. Jason Hull (10:42) And my response will always be, says who? Because if it's me telling you about the devil, Jason, going to carry a lot of freight. Right. I need to include you in the conversation to understand what are your best interests? How do I help you be successful? What are your best Darryl (10:56) What are your best interests? How do I help you be successful? What are your values? What are your, what's your understanding of my values and the actions I take? And can I tell a story about each decision I make and how it aligns with my values? Am I transparent about following through on my commitments? Do I say to you, I'm going to check the property every three months or every six months or once a year. Here's how I'm going to do that. Here's how I'm going to monitor. Jason Hull (11:11) Okay. Am I transparent and I follow through on my commitments? Do I say to you, I'm going to check the property every three months or every six months or once a year? Here's how I'm going to do that. Here's how I'm going to monitor it. And then do I follow up with the owner and say, Darryl (11:28) And then do I follow up with the owner and say, as per our agreement or as per my commitment, this is me following up on the promise that I made. Jason Hull (11:31) As for our Okay, so Darryl, I love this. This aligns a lot with a book that I'm writing right now called The Golden Bridge Formula. And this Golden Bridge Formula is something that I've used in creating trust quickly in order to facilitate sales. And it's a formula that I've taught my clients. And I think it aligns really well with this. And the basic formula is, Darryl (11:44) Okay. Okay. Jason Hull (12:00) It's based on the idea that everybody trusts others to follow their own motives, to do what's in their best self-interest. We generally can trust that. And so the Golden Bridge formula is basically in simple form is me sharing my personal why, what drives and motivates me, connecting it to the business and the business's why, and then connecting the business why to the prospects why, or your targets why, like what they want. Darryl (12:07) Okay. Jason Hull (12:26) which means you have to figure out their why first, right? You gotta figure out and ask questions first and then you can share and reveal. You know, once you figure out what they want, you can share and where they wanna go. You can share your motives. so, the more extended version of the formula is personal why, what that means, plus the business why, what that means, which is where we get into the values of the company, stuff like this. And then connect it to the prospects why and what that would mean for them. And this is... Darryl (12:47) right. Jason Hull (12:52) One of my greatest shortcuts for getting somebody that's terrible at sales to do sales in an authentic way and dramatically increase their close rate. Because any objection really always boils down to, I don't trust you. That's really the only true objection in sales. I don't trust your product or your service enough to believe that it's worth the price or that it's actually gonna work or it's gonna benefit me. The one thing people trust is for others to be selfish. Darryl (13:00) Nice. Right. Jason Hull (13:20) They trust people to do what's in their best interest. So if I can share my motivation, my golden bridge, and the actual bridge is the business. The business is this vehicle that gets me what I want and it gets my client what they want, right? And so if I can relate that, it creates this connection where we can both trust each other because if I'm selfish, I am able to help them and I get what I want. And so I'll give you my example. Darryl (13:34) Right. Jason Hull (13:46) personal why is to inspire others to love true principles. And so what that means is I love learning what works and sharing it with other people. I would do that for free for fun. I love paying for it. I take it coaches and mentors and door grow secretly not so secretly exist because I love being able to spend a lot of money on coaches, mentors, programs to be able to learn new stuff that I can turn around and then benefit and share with other entrepreneurs, with my clients. Darryl (14:12) Great. Jason Hull (14:13) And they can trust that if I continue to do that, I'm going to benefit them. DoorGrow exists because everyone on my team, our why at DoorGrow is to transform property management business owners and their businesses. And so everybody on my team buys into that. We want to see our clients win and we want to change their businesses. And so that's why they come to us. And so they know if they come to us that I'm going to continue to learn, I'm going to continue to share the best stuff that I can find. in hopes that we achieve this business goal because it selfishly feeds my addiction to learning and it's going to benefit them. It's a win-win-win for everybody that's involved. Darryl (14:46) Right. Yeah, that's a powerful approach, finding shared superordinate goals, right? Finding the overlap between wins for both of us. And partly that requires, you're right, the conversation with the other to find out what their goals and objectives are, how we help them be successful. It also requires an awareness on our part of what our goals and objectives are. Right. And I mean, for me, I'm trying to have a positive impact on the world. Jason Hull (14:55) Hmm. Yeah. It also requires an awareness on heart rate. And I mean, for me, I'm trying to have a positive impact on the world. I get a charge out of it. Trying to make the world a place. And so I'm trying to get the signal through the noise. There's a number of folks who've said I'm one of the world's leading experts on trust. There's a couple of well-placed people who said I'm the guy. I'm just really trying to have as much positive impact as I can. Darryl (15:15) I get a charge out of trying to make the world better place. And so I'm trying to get the signal through the noise. There's a number of folks who've said, I'm one of the world's leading experts on trust. There's a couple of well-placed people who've said I'm the guy. Um, and I'm just really trying to have as much positive impact as I can. And you're right. It's selfish. I've got two sons that are 24 and 21. I want the world to be a better place for them. And I like it when people are able to be successful and have powerful, productive relationships because I believe that that's one of the few things we actually control. It's how we show up in the world, how we engage with others. Jason Hull (15:49) I love it. Yeah, great stuff Let's pause there and I'll share a little word from our sponsor and then we'll get back into the topic of trust because I really love this topic. And I know that this is super beneficial because This is really what property managers sell. They sell trust. They don't really sell property management. All right. So our sponsor is CoverPest. CoverPest is the easy and seamless way to add on-demand pest control to your resident benefit package. Residents love the simplicity of submitting a service request. Darryl (16:18) Yeah. Jason Hull (16:33) and how affordable it is compared to traditional pest control options. Investors love knowing that their property is kept pest free and property managers love getting their time back and making more revenue per door. Simply put, CoverPest is the easiest way to handle pest control issues at all your properties. To learn more and to get special door grow pricing, visit coverpest.com/doorgrow. That's coverpest.com/doorgrow. All right, Darryl. back to trust. Cool. I love this idea. You talked about benevolence, integrity, and your ability, and figuring out how to relate those in a way that is believable to others. I shared a little bit about my Golden Bridge formula. I'm curious what you think of that because you're the expert on trust. Maybe I'll have to quote you in my book or something. Darryl (17:04) Yeah. Right. Yeah. that'd be awesome. Yeah. So I think part of the DoorGrow principle or part of the golden bridge principle is finding a way to be benevolent and have it be transparent. Right. Because what I, the conversation I convince, or I get my clients, my coaching clients to go through is find someone to practice with. Cause that's how we really learn and have the following conversation. Jason Hull (17:37) Yeah. Yes. Yeah. Darryl (17:52) I heard this guy, Darryl, he was talking about trust. He said that benevolence is really important, which is just a fancy word for having someone's best interest or having their back. And I think I do that, but it doesn't always seem to land that way. Have you ever experienced that? Jason Hull (18:00) Sure, yeah, Darryl (18:07) Yeah, and just what everyone has. And so... Now we get curious and we ask the other person, can you think of an example of when you tried to act on someone's behalf and it backfired or they had the wrong story? And it creates this conversation and it starts priming them. Then we narrow the funnel and we say, has someone ever really had your back? Have they ever really looked out for you? What did they do? How did it feel? Jason Hull (18:12) Now, we get curious and we ask the other person, can you think of an example of when you tried to act on someone's behalf and it backfired or they had the wrong story? And it creates this conversation and starts priming them. Then we narrow the funnel and we say, has someone ever really had your back? Have they ever really looked out for you? What did they do? How did it feel? Now we're priming them even more. Darryl (18:36) Now we're priming them even more and we're getting a chance to get some hints about what benevolence looks like for that person. So that when we do try to pull that lever, it really lands. Then we narrow the funnel further and we say, a success for you. How do I help you get there? What would it look like if I had your best interest at heart? And that's what you guys do every day when you're trying to help companies grow the number of doors that they sell. Jason Hull (18:38) And we're getting a chance to get some hints about what benevolence looks like to that person. So that when we do try to pull that lever, it really lands. Then we narrow the funnel further and say, what's success for you? How do I help you get there? What would it look like if I had your best interest and heart? And that's what you guys do every day when you're trying to help companies grow the number of doors that they sell. You're trying to help them be successful. Darryl (19:04) you're trying to help them be successful. And so. Jason Hull (19:08) Absolutely. It sounds like almost a variation of a common sales question that some call the crystal ball question, which is like, 12 months from now, if we were to work together, how would you know that this was a success? What would success look like? If this was a win for you, what would have been true for you to feel like this was really a great decision? Darryl (19:23) Right. Right. And then here's how I'm going to help you get there. And it opens up the opportunity for us to be transparent moving forward. Because we can say, you remember when you told me this is what mattered to you? This is what success looked like? This is me doing that. So there isn't room for misinterpretation or a crossing of the wires. Now context is the other element of uncertainty, right? It's the rules of the game. Jason Hull (19:41) This is me doing that. So there isn't room for misinterpretation or crossing the border. Now, context is the other element of uncertainty. Right? It's the rules of the game. And you just talked about pest cover. That's a way to change the context so that there's a structured system in place where people can respond more consistently. It reduces uncertainty. Darryl (19:55) and you just talked about CoverPest. that's a way to change the context so that there's a structured system in place where people can respond more consistently. It reduces uncertainty. Similar with the programs that you develop for your clients. was listening to one of your podcasts around leadership. You have offerings that help them change the context. So it becomes more automated, more consistent, which creates a greater consistency for property owners and for clients or tenants that you're interacting with. Jason Hull (20:09) Similar with the programs that you develop for your clients. was listening to one of your podcasts around leadership. You have offerings that help them change the context so it becomes more automated, more consistent, which creates a greater consistency for property owners and for clients or tenants that you're interacting with. And so you're taking steps to reduce uncertainty. Darryl (20:34) And so you're taking steps to reduce uncertainty. So how do we have a conversation with property managers about doing that same thing, about putting rules and regulations in place that govern their behavior, that push them towards a more consistent place? Jason Hull (20:38) So how do we have a conversation with property managers about doing that same thing? About putting rules and regulations in place that govern their behavior, that push them towards a Yeah, yeah, could be, I mean, it's a lot of factors go into this, right? Like their company core values certainly is how they might go about doing this. Their policies and procedures goes into more specific tactical implementation of those values. And then you're getting into like, what's the motive behind it? Which is where we maybe define like some sort of external focused client centric mission statement. Which. Darryl (20:57) Yep. and the incentive structures and the job descriptions, right? Jason Hull (21:16) relates to that benevolence. Yeah, so even with individual team members having really solid job descriptions where there's clear outcomes defined. Yeah. Darryl (21:27) Then we go to the vulnerability side of the equation. Sometimes a sale doesn't happen because people feel too vulnerable. They want to find a solution that's cheaper or easier. Think about ice cream stores that let you try a sampling of different flavors before you buy. Or retail outlets that have return policies that are very generous. These are all ways for them to reduce your perceived vulnerability. Jason Hull (21:27) And we could They want to find a solution that's cheaper or easier. Think about ice cream store. Yeah. Darryl (21:52) So if I'm trying to grow doors, partly I want to get referrals, but partly I also want to have an opportunity for people to try me out a little bit so that they can reduce that uncertainty so that we've got varying levels of vulnerability that they can experience with us so that our relationship with them can grow over time. And so does that mean that I'm having conversations with them, sharing information with them, giving things to them for free? Jason Hull (21:53) So if I'm trying to grow doors, partly I want to get referrals. But partly I also want to have an opportunity for people to try me out a little bit so that they can reduce that uncertainty so that we've got varying levels of vulnerability that they can experience with us. So that our relationship with them can grow over time. So does that mean that I'm having conversations with them, sharing information with them, giving things to them for free? Darryl (22:22) so that they start to get a better sense of who I am and what my why is, and they can see the consistency between my values that I've expressed and the actions I'm taking. Jason Hull (22:22) so that they start to get a better sense of who I am and what my line is. And they can see the consistency between the lines that I've expressed in the actual company. Darryl (22:32) Once we've made the trust decision, we have what I call perceived outcomes. So we can have exactly the same experience, but have dramatically different interpretation of what's just happened. And we, in the outcome section, we have two levers. There's was the outcome a success or a failure and who gets the credit, who gets the blame. And because we interpret the world through stories, if we're not active in the creation of the narrative, Jason Hull (22:32) Once we've made the trust decision, we have what I call perceived outcomes. So we can have exactly the same experience, but have dramatically different interpretation of what's just happened. And we, in the outcome section, we have two levers. There's, what is the outcome of success or failure? And who gets the credit? Who gets the blame? And because we interpret the world through stories, if we're not active in the creation of the narrative, Darryl (23:01) we run the risk of people coming up with a completely different story from ours. And that perceived outcome then feeds back into our next interaction with that same person. Jason Hull (23:02) we run the risk of people coming up with a completely different story from ours. And that perceived outcome that feeds back into our next day of rationing that same person. True. Yeah. In the middle of all this, Jason, is our emotional states. So 99 % of the trust research treats people like rational actors. You've met people, right? Darryl (23:13) In the middle of all this, Jason, is our emotional states. So 99 % of the trust research treats people like rational actors. You've met people, right? Jason Hull (23:24) Yeah, they're not rational actors. We're not. We're emotional actors. Yeah. Darryl (23:25) we're not always rational. And the more emotional, yeah, the more emotional we become, the less rational we are. Right? And so we, need to find a way to reset those emotional states before we pull these other levers because otherwise we're just wasting our time. Jason Hull (23:35) Yeah. Right. So we need to find a way to reset those emotions. Right, yeah. If we start trying to attack their story or start trying to attack when they're already preloaded or angry with logic, it's not generally gonna be super effective. Darryl (23:55) doesn't tend to work. And so the research that I do and the doctoral thesis that I wrote is different from most of the trust research in a few different ways. One is I include context, which the other work tends not to, which helps explain why we trust some people without knowing anything about them, right? Go to a doctor's office. Doctor says, off your clothes and, and you do, right? Jason Hull (24:11) Hmm. Yeah, they're kind of an earned authority in some people's minds. They've got the lab coat and they are the person we were shown to after we got through the lobby. And so we're like, I guess I will do what they tell me to do unless it gets weird. Yeah. So now take that and shift it from a doctor's office to a gas station restroom. Same two people, guys wearing the white lab coat. Darryl (24:20) Yeah. Yeah. So now take that and shift it from a doctor's office to a gas station restroom. Same two people, guys wearing the white lab coat. Same conversation, take off your clothes. goes from credible to creepy in a heartbeat, right? Jason Hull (24:42) Right, context is definitely going to have an impact. Darryl (24:46) And then I include vulnerability, which most of the trust research doesn't, which means that trust is a continuous variable, not a dichotomous one, right? Dichotomous variable means that it's like an old time light switch. It's either present or absent. Reality is we trust some people more than the others and the trust can grow and evolve over time. Yeah. And so what I do is I try to help people learn how to build deeper relationships. Jason Hull (24:51) which means that trust is a continuous forever. The conness variable means that it's like a Right. It's on or off. Yeah. Yeah. It's a spectrum. Darryl (25:15) so that they're more resilient. So that when something goes wrong, you don't lose clients. And when things go wrong, because they inevitably go wrong, right? Jason Hull (25:20) Right. Darryl (25:27) Our response is given the most positive story you can. Tenants who leave for one reason or another aren't bad mouthing our company or are less likely to. That's what trust buys us. Jason Hull (25:28) Our response is given the most positive story you can. Tendents to leave for one reason or another aren't bad. likely to, that's what trespassers. Yeah, yeah, absolutely. They give us the benefit of the doubt if we, and I think, you know, a lot of this is established even before the sale, during the sales process, that's how we get to the sale. And then afterwards, how we onboard them can have a massive impact so that they don't have buyer's remorse. And, you know, it's that beginning of the relationship because it's so fresh and new, it's where we're kind of establishing. Darryl (26:00) Yeah. Jason Hull (26:07) and showcasing benevolence, integrity, and ability, right? Darryl (26:11) That's right. And we're setting that story for the future interactions that we have so that they look for confirming evidence. Jason Hull (26:18) Yeah, because if we create some confirming strong evidence in the beginning and then something is out of congruence or there's something seems off to them, they may give us the benefit of the doubt. They may look at this and go, well, they've always been good to me in the past. So maybe something's off here. So they might be a little more open to having a conversation to understand why things went the way they did. Right. Darryl (26:39) Right, they might give you the opportunity to retain their business rather than just leave it. Jason Hull (26:44) Yeah, got it. Cool. Well, yeah, this is really fascinating. I really have enjoyed this. Is there anything in wrapping up that you feel would make a big impact for people that are wanting to increase this? Maybe how do they know how vulnerable to be without making themselves look like they're incompetent and hurt the ability thing? Yeah. Darryl (26:44) Yeah. Yeah. So share, don't scare, right? Yeah. ⁓ a lot of times when I talk about building trust, I talk about small dose of vulnerability, share, don't scare, you know, acknowledge that you're not perfect or that you don't know something or that you're curious about the other party. and heavy dose of benevolence. So Jason Hull (27:09) Yeah. Hmm. videos Darryl (27:26) really trying to find out what's in the best interest of the other party. ⁓ I think if we do it right, if we engage with a small dose of vulnerability to start, it triggers a natural response in the other party to want to respond the same way. Jason Hull (27:29) Right. I if we do it... gauge with a small dose Yeah. Well, I have a good example. So I have a client and I thought I was being benevolent. He felt he hadn't really utilized our services for a couple of months or a few months because he was focused on other things. So he was looking to cancel. So I said, hey, why don't we discount your monthly fee down to like a third and to take care of you and make sure you're getting the benefit. And Darryl (27:44) And yeah. Okay. Jason Hull (28:07) I got on a call with him and he hadn't really fulfilled his part of the deal, which was he was gonna work on adding another 25 units in outdoors and I was gonna sponsor him or lower our fee for two to three months. And he came back and he was like, well, I thought you were gonna let me continue this indefinitely until I got 100 doors. And I'm like, but you're not doing any work. So he's frustrated, I'm frustrated and he's wanting to cancel and... Darryl (28:30) Great. Jason Hull (28:35) I want to let him cancel because I feel like he's taking advantage of me and our team's goodwill. But I can see he feels that we'd sort of made some promise, even though we misunderstood it, that we would just help him indefinitely until he got to 100 doors, regardless of whether he's doing the work or not. Darryl (28:51) Right. Yeah, and sometimes being benevolent isn't being nice. Right. Jason Hull (28:52) Yeah, and sometimes you... Hmm. Yeah, yeah, sometimes people what people need is a punch in the face metaphorically. Yeah. Darryl (29:02) Right. Or a kick in the butt. Yeah. So my, my son wanted to get a baseball scholarship and he told me that. And I said, well, to do that, you need to have good grades. You need to work hard. You need to play well. You've got to be a good coach, a good assistant to the coach. Like the coach needs to like you to advocate on your behalf and you've got to be a good teammate. And so I, I said, I'm going to. Jason Hull (29:08) Hmm. Do that. Yeah. ⁓ on your behalf. And so I said, I'm going to ask you about all these things. so I'm like, are you eating right? you doing your homework? Are going to get good grades? Are you working hard? And so I'm asking him all the things that parents don't ask their kids, except that he perceives it as me having his back, not being on his back. so holding into a count in that moment, similarly, if we've got Darryl (29:29) ask you about all these things. And so I'm like, are you eating right? Are you doing your homework? Cause you gotta get good grades. Are you working hard? And so I'm asking him all the things that parents normally ask their kids, except that he perceives it as me having his back, not being on his back. And so holding him to account in that moment, you know, and similarly, if, if we've got people in our office who want promotions, well, Jason Hull (29:54) in our office who want promotion. Well, that means that you need to show up like that. Darryl (29:58) That means that you need to show up like that new role. Right? I need to be confident that you can handle that role before I give it to you. So that means I need to ask more of you. I need to hold you to a higher standard. Need to push you harder. And if your client says he's going to get 25 doors and he hasn't... Jason Hull (30:03) I need to be confident that you can handle that role before I give it to you. So that means I need to ask more of you. I need to hold you to a higher standard. I to push you harder. And if your client says he's gonna get 25 doors and he hasn't... Darryl (30:23) then the response may well be, want you to be successful, but right now I'm just enabling you to kind of coast. And I may not be the right solution for you at this moment. Jason Hull (30:23) then the response may well be, I want you to be successful, but right now I'm just unable to cut costs. And I may not be the right switch for you at this point. Yeah, yeah, it's true. Yeah, absolutely. Yeah, I don't need his money, so I generally wanna help him grow, but yeah, you can lead a horse to water, but you can't make him drink, I guess. But you can't the roads, right? Darryl (30:43) Yeah. Right. Yeah. And so if you really want to have his best interests at heart, it starts to become a conversation of what's getting in the way. How do we help pull away some of those barriers that you're experiencing? And if, if we're just part of the noise, then we probably need to stop for awhile. Jason Hull (30:48) I don't know. Yeah, and so if you really want to have these best interests at heart hmm it starts to become a conversation of what's getting Yeah Right is there something else that would help you be more productive and if you Darryl (31:11) Is there something else that would help you be more productive? And if you really had his best interest at heart, you might have other solutions or suggestions that you could offer to him. Jason Hull (31:17) If you really have his best interest in art, you might have other solutions or suggestions that you can offer him. Yeah. And I have, yeah. He doesn't want to do the sales. So I said, you need to get a salesperson and you need to hire. Yeah. Yeah. So, Well, Darryl, I really appreciate this. This is really interesting. I'd like to stay connected. think, I think your, you know, your message and I would be very interested in reading your book. What's the name of your book if people are looking? Darryl (31:29) Yeah. Yeah. It's called building trust, exceptional leadership in the times of uncertainty. Jason Hull (31:48) That's good for today. Yeah, we're living what a lot are calling the post trust era. Darryl (31:49) Yeah. Trust levels are the lowest we've ever measured. And if you think about the model that I proposed, our vulnerability hasn't really gone down, but our uncertainty is bouncing all over the place. it makes asking people to trust us just a little more hard, a little more difficult than it has been in the past. Jason Hull (32:01) Yeah Yeah, I think one good final question is how do you perceive trust being impacted by AI? Because a lot of people are trying to leverage AI, use AI. They're pretending that it's them that did something and they're using AI. What do you see for the future of trust related to this AI revolution that we're going through right now? I think it's going to be an extreme challenge. think social media has caused problems to start with. Yeah. Darryl (32:29) I think it's going to be an extreme challenge. think social media has caused problems to start with. ⁓ Our relationships tend to be a mile wide and an inch deep now. They're not as resilient as they used to be. Jason, when I grew up, I could be an idiot multiple times in a row and people were stuck with me. And so I learned. Now people have this feeling that if I make one mistake, I'm done. Jason Hull (32:42) Yeah. Yeah. Yeah. Disposable friendships and relationships. Darryl (32:56) And I'll just find somebody, some other group to hang out with on the internet. we need to be more right and isolated and lonely and talking to AI, like it's a real human being. And so I think we need to be more intentional than we've ever been about building trust. And that's, that's why I do the work I do. Jason Hull (33:00) And then we end up in these echo chambers for sure. Right. And isolated at moment, not in AI, like it's really easy to be. Okay, yeah. And so I think we need to be more intentional than we've ever been to build trust. Yeah, yeah. And that's why I do the work I do. Yes, I think it's more valuable than ever. more valuable than ever, yeah. Darryl (33:21) I try to teach people how to build stronger relationships. Yeah. Jason Hull (33:27) Yeah, and I think it'll become more valuable. I think that our failings and flaws as human will become more valuable because we're imperfect. And I think that humanity is going to be, or just our humanness is gonna be a premium. It's gonna be a premium experience to be able to be with a human. And so I think that relationships will matter even more and trust certainly. Darryl (33:50) Yeah. Jason Hull (33:52) And there's a lot of people that are trying to eliminate the need for trust. It's like forced blockchain stuff and tech and things are defined and there's no way they could steal, or lie. And like we force it so we can eliminate the need for trust. And maybe there's a little progress that can be made that way, but I think for sure trust will be a premium. Yeah, it's, it may eliminate. Darryl (33:58) Yeah. Yeah, it may eliminate our need for trust, it doesn't eliminate the need for us to be able to build trust with others. We still need to engage with other human beings. Jason Hull (34:18) Yeah. Yeah, well said. Well, Darryl, how can people get in touch with you or find out more about what you do? Tell us a little bit about what your offerings are and how they can get in touch. Darryl (34:23) Yeah. Right. So I offer executive coaching, consulting, uh, training and development, uh, workshops, those kinds of things. Uh, the book was written because I don't want what I know to go away if I do. and they can find me on my website at trust unlimited.com. Uh, there's a blog section there with plenty of articles and topics like rebuilding trust with the police or. Jason Hull (34:45) because I don't And they can find me on my website at trustunlimited.com. There's a blog section there with plenty of articles and topics like rebuilding trust with the police or Darryl (35:01) Trust in parenting or trust in leadership. ⁓ I have a podcast called the imperfect cafe. ⁓ Jason Hull (35:02) trusting parenting or trusting leadership. I have a podcast called The Uperca Cafe. Darryl (35:09) and they can reach out to me directly by email at Darryl at trust unlimited.com. Jason Hull (35:09) and they can reach out to me directly by email, darryl.trusthumbln.com. Perfect. Darryl, it's been a pleasure. Appreciate you coming on the show. Thanks for being here. Thanks for the opportunity. Absolutely. All right. So for those of you that enjoyed the show and you maybe have felt stuck or stagnant and you want to take your property management business to the next level, you can reach out to us at doorgrow.com. Darryl (35:22) Thanks for the opportunity, Jason. Jason Hull (35:37) Also join our free Facebook community just for property management business owners at doorgrowclub.com. And if you want tips, tricks, ideas, and to learn about our offers, subscribe to our newsletter by going to doorgrow.com slash subscribe. And if you found this even a little bit helpful, don't forget to subscribe and leave us a review. We'd really appreciate it. And until next time, remember the slowest path to growth is to do it alone. So let's grow together. Bye everyone.
Finding the right tenants is a strategic process that involves understanding your market and meeting its needs, marketing effectively, and keeping your tenants happy. In today's episode, Randy talks through strategies for attracting and retaining quality tenants, ensuring your apartments remain a lucrative investment. Join the Investor Club: https://rebrand.ly/0ebqd3q
Jesus tells a story that hits close to home for the religious leaders—and for us. In Mark 12:1–12, the Parable of the Tenants exposes the danger of rejecting God's messengers and trying to claim what belongs to Him. This week, Pastor Korey shows how God's mercy is relentless, His justice is certain, and His vineyard now belongs to those who love and serve His Son.
Every property manager knows the dread of that maintenance request that lands late on a Friday afternoon, the leaky tap that turns into a flood, the broken fence that's been “in progress” for 6 months, or the tenant complaint that snowballs into a claim against your agency. Investors expect fast, cost effective solutions. Tenants want safety and comfort restored. Trades need clear instructions, access and approvals. In the middle sits a Property Manager who was rarely taught the technical bits at licence level, yet carries the consequences when something is missed.In this episode, I chat with Corinne and Shelby about the real skills property managers need to manage maintenance effectively. They share how better training, stronger relationships with trades, and a proactive approach can prevent costly mistakes and lift the standard of property management across the industry. This conversation reframes maintenance as a professional advantage, not just a pain point, we chat about what's missing in current PM education, why too many teams are xxx and how their Trade Education Event gives property managers real world tools they can take straight back to the office, practical training that makes a genuine difference to how maintenance is handledI was five years into my property management career before I knew that a rust spot on a flexi hose means it's about to burst and that knowledge could have saved thousands of dollars in water damage - Corrine ForsythWe cover:The common maintenance misunderstandings that leave property managers exposedWhy most Property Management qualifications don't teach real world maintenance or troubleshooting skillsHow to build a core network of trusted trades who support and educate your teamThe importance of proactive training, continuing professional development, and accountability for self developmentHow the right trade training can make your maintenance process easier and more effective and can help your team handle maintenance betterWhy strong communication and clear internal expectations with your team can reduce risk and improve serviceHow collaborative industry events can replace competition with shared learning and build a strong network of relationships around youWhy hands on experience and real life learning help property managers feel more confident when inspecting and managing propertiesKylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/ Find out about our Done for You Lead Generation -
The discussion centres on how housing providers can rebuild trust through transparency, empathy, and consistent service delivery. David emphasizes Stonewater's commitment to improving visibility, responsiveness, and honesty in customer interactions, while Jo highlights sector-wide initiatives like the Together with Tenants framework, which fosters meaningful resident engagement.Joseph offers a powerful tenant perspective, stressing the importance of genuine involvement and the need for housing associations to treat tenants as partners rather than tick-box participants.
Tenants and landlords may soon have more powers to end an agreement over methamphetamine contamination. The Government is establishing clear standards for the amount of contamination legally allowed in rentals. If there is meth residue levels of 15 micrograms per 100 square centimetres, the landlord must address it. Tenancy Advisory Director Sarina Gibbon says a tenancy can be quickly ended if levels are double this - and she explained that in these cases, it is quite likely meth has been manufactured on site. LISTEN ABOVESee omnystudio.com/listener for privacy information.
Ready to grow your property business without the hype? Start your free two-month membership trial with This Property Life today! https://bit.ly/this-propertylife-memebership——————————————————————In this episode of This Property Life, Sarah Blaney and Nick Claydon break down the ongoing discussions around EPC (Energy Performance Certificate) changes in England and Wales. With rising concerns about the cost of property upgrades and the future of rentability, the hosts offer practical advice for landlords and investors, aiming to reduce panic and provide clarity. What You'll Learn:EPC ratings for rentals will rise to a C by 2028 for new tenancies and 2030 for all tenanciesShould landlords with a D or below rating act now to avoid future compliance issuesThe £15,000 cap on EPC upgrades may not be enough in high-cost areasHow the political changes could delay or alter the implementation of EPC rulesGrandfather rights may provide enough time for landlords to adjust to the new standardsHow will the housing supply shortage impact the availability of rental propertiesTimestamps[00:00] - Introduction[01:27] - Episode Overview[03:33] - Breakdown of Energy Performance Certificate[05:06] - Practical Steps for Landlords[09:27] - Discussion on Political Uncertainty[13:06] - Cost Cap and Regional Disparities[14:45] - Housing Market Impact on Tenants[18:03] - The Importance of Long-Term Outlook[19:54] - Final Thoughts and AdviceThis Episode is Kindly Sponsored by:Visit thispropertylife.co.uk for more resources, networking events, and industry insights.Follow This Property Life Podcast on Socials:Website:https://thispropertylife.co.uk/ Instagram: https://www.instagram.com/thispropertylife/# Facebook: https://www.facebook.com/profile.php?id=61564457166712&locale=en_GB Apple: https://podcasts.apple.com/gb/podcast/this-property-life-podcast/id1540075591 Spotify: https://open.spotify.com/show/6ULlN2eRKWojGRAkiSa0mZ LinkedIn: https://www.linkedin.com/company/this-property-life-podcast/about/ Tiktok: https://www.tiktok.com/@thispropertylifeYouTube: https://www.youtube.com/channel/UCtmPj98bC6swNuYRCaUGPUg Twitter: https://x.com/propertylifepod Hosted on Acast. See acast.com/privacy for more information.
The Problem with Joint Tenants with Rights of Suvivorship
Are You Missing Out on Real Estate's Best-Kept Secrets? Imagine investing in properties where: Tenants fix their own roofs You can boost income with a few tech upgrades Most investors are too scared to even look This episode reveals two underground real estate niches that could change your wealth strategy forever: Mobile Home Parks and Parking Lots Special Guest: Kevin Bupp, an investor with over $1 BILLION in real estate transactions under his belt shares how everyday investors are building wealth in places others overlook. Grab your FREE real estate investment white papers and unlock hidden wealth strategies at InvestwithSunrise.com Resources: Text FAMILY to 66866 Call 844-877-0888 Visit FreedomFamilyInvestments.com/GRE Show Notes: GetRichEducation.com/574 For access to properties or free help with a GRE Investment Coach, start here: GREmarketplace.com GRE Free Investment Coaching: GREinvestmentcoach.com Get mortgage loans for investment property: RidgeLendingGroup.com or call 855-74-RIDGE or e-mail: info@RidgeLendingGroup.com Invest with Freedom Family Investments. You get paid first: Text FAMILY to 66866 Will you please leave a review for the show? I'd be grateful. Search “how to leave an Apple Podcasts review” For advertising inquiries, visit: GetRichEducation.com/ad Best Financial Education: GetRichEducation.com Get our wealth-building newsletter free— text ‘GRE' to 66866 Our YouTube Channel: www.youtube.com/c/GetRichEducation Follow us on Instagram: @getricheducation Complete episode transcript: Keith Weinhold 0:00 Welcome to GRE. I'm your host. Keith Weinhold, talking about first mobile home park investing and then investing in parking lot assets. What makes them profitable? What gets investors excited about mobile home parks and parking lots? What are the risks and what's the future of both of these real estate asset classes? All with a terrific guest today on get rich education. Keith Weinhold 0:28 You know, most people think they're playing it safe with their liquid money, but they're actually losing savings accounts and bonds don't keep up when true inflation eats six or 7% of your wealth. Every single year, I invest my liquidity with FFI freedom family investments in their flagship program. Why fixed 10 to 12% returns have been predictable and paid quarterly. There's real world security backed by needs based real estate like affordable housing, Senior Living and health care. Ask about the freedom flagship program when you speak to a freedom coach there, and that's just one part of their family of products, they've got workshops, webinars and seminars designed to educate you before you invest. Start with as little as 25k and finally, get your money working as hard as you do. Get started at Freedom family investments.com/gre or send a text now it's 1-937-795-8989, yep, text their freedom. Coach, directly. Again, 1-937-795-8989, Corey Coates 1:40 you're listening to the show that has created more financial freedom than nearly any show in the world.This is get rich education. Keith Weinhold 1:56 Welcome to GRE from Burlington, Vermont to Burlington, Washington and across 188 nations worldwide. I'm Keith Weinhold, and you are inside get rich education. We are all firmly in the fall season. Now, autumn, if you prefer. And as we often do, we're discussing residential real estate investing today, but it's two different and distinct niches within that, and I guess they both have to do with wheels, as it turns out, mobile home parks in the first part of the show and then parking assets later today. I think there's a compelling future use case for at least one of those two to speak to our international audience for a moment, but this will actually help clarify things for you. If you're a North American too, though it's called a mobile home, well, it doesn't really have that much to do with wheels. There might not be any wheels on it. And if a resident lives inside one of these for, say, a decade, well then it's probably going to remain attached to that same location on the ground all 10 years. That's why a mobile home is often referred to now as a manufactured home. What it is is it's a factory built residence, constructed on a permanent chassis and then transported to a site. I mean, that's what we're talking about here, and they are a less expensive alternative to traditional homes that have, say, a cast in place, concrete foundation. So therefore, understand, mobile homes are affordable housing, highly affordable housing, and that's really important in this housing affordability crisis. And I've talked quite a bit about that on the show, and the meager national supply of that all types of affordable housing, they are recession resilient. I mean, that's just one reason why we love affordable housing types here at GRE where we're often buying rental property just below an area's median price. You know, people think of mobile home parks MHPS, that they're all crime ridden and that there are slumlords. But that is not true in every case. There are actually nice ones. If you're an MHP investor, you often only own the land beneath the structure, and not the mobile home itself. The resident owns the mobile home itself. So therefore, if there's a leaky roof or a window needs replacement, or flooring needs replacement, that is on the resident to fix, not you. MHP dwellers, they often don't have to pay property tax, though, because, like I said, they don't own the land. The landlord, or the community, therefore, is the one that has to pay the property tax. So there's some thoughts on mobile home parks for you, parking asset, real estate that's still settling into its post pandemic pattern with Return to Office mandates that aren't really fully matured yet. We're still settling in and seeing how that is going to look. And then when it comes to parking lots, you got to wonder about its future. When you consider the proliferation of autonomous cars, will that make parking lots obsolete? I'll have our guest address that longtime GRE listeners, you might remember episode 13 of this show, yeah, almost 11 years ago, that episode was about how autonomous cars will affect your future and your real estate and the very need for parking lots and a lot of what I discussed there in early 2015 that is beginning to come true, but this autonomous car adoption that is way slower than a lot of people thought. I mean, most Americans, they still have not been inside an autonomous car at all. A lot of people are still saying that they don't trust that that should change soon. But as for now, I'm just guessing that fewer than one in 10 Americans have been inside an autonomous car, probably quite a bit less than that. Today's terrific guest has over $1 billion in real estate transactions under his belt. This should be interesting. He is a specific investor in both mobile home parks and parking assets. Keith Weinhold 6:26 Today's guest is a seasoned real estate investor entrepreneur, and he's a prominent voice in the space, because he hosts the real estate investing for cash flow show. He's built a strong reputation as an expert in two niches that have less competition than some other investments, and we'll discuss those two today. They are mobile home parks and also parking asset investments too often overlooked yet pretty profitable niches, and he and I have a lot in common. I'm on the Forbes real estate Council. He is on the Forbes Technology Council. He and I are both native Pennsylvanians. It's been quite a few years. Hey, welcome back to GRE it's Kevin Bupp. Kevin Bupp 7:06 Hey, Keith, thanks for having me back. And yeah, excited to be here, my friend, and excited to finally get caught up. When you referenced that, it was nearly eight years since we last spoke. I was taken back a little bit because A lot's happened in past eight years. Keith Weinhold 7:21 I know that's wild with where things are at. People didn't even know the meaning of the word pandemic when you were last here on the show, Kevin, let's talk about really the case for mobile home parks. I know they can be a strong, cash flowing asset once people are really dialed into them. I think what's interesting is, since you were last here on the show, really, from the pandemic on, it's been a well documented national story where lay people just know about how the supply of housing just is not adequate in order to meet demand, and what that usually means, just talking about the single family space is, of course, they're building, but they're not building fast enough to keep up with population growth and housing demand. But what's so compelling about mobile home parks is, I mean, they're barely even building them anymore, like they are contracting in supply in a lot of areas. So tell us more about the compelling case for mobile home parks. Kevin Bupp 8:16 Yeah, well, you had a big one. You know? It's an asset class that has a diminishing supply, right? We can get into the reasons behind that. But, you know, just from a high level perspective, one of the other factors as it relates to, you know, available homes, available housing for the growing population, is that while they are building stick boat homes, they're not fulfilling the needs of those that actually need affordable housing. So there's not a lot of the average working household can't necessarily afford the starter home any longer, and so mobile home parks are unique. I truly feel they're the best vehicle to help us fill this void of housing, affordable housing that is really needed throughout the entirety of the country. I mean, there's very few markets in this country that are still affordable. There's some places you can still go buy. You can probably go to Flint, Michigan, buy a home for 50 or $60,000 but generally speaking, I think the median home price today, I think it's crested over 400,000 I don't have the exact number, but I do believe over $400,000 and the average starter family, or even folks that are, you know, just working two jobs, making 40, $50,000 a year, they can't afford to purchase that type of home, a $400,000 home. And so again, these mobile homes you had mentioned, they're not building mobile home parks any longer. However, they're still building new mobile homes, and it's kind of interesting what's evolved over the past 10 years. The quality of the product is it's like a night and day difference of what it looked like 1015, years ago, of the homes themselves to what they look like today, and what you get for your money. You know, the average single wide that we might be putting into a community, brand new home, 13, 1400 square feet. Someone could come in and for roughly $80.70 $80 a foot, can buy a brand new home that's never been lived in before, that's unheard of, that's absolutely unheard of when you compare it to the average or the median home price across the US today. So it really is kind of the last frontier, and it's typically any market that we're in, if you take the same comparable quality of an apartment complex in the same, you know, area of town, the same school districts, we're typically about 20% less all in cost to actually own your own home, versus that of even renting the comparable size apartment. So it's a very compelling reason for folks that are looking for an affordable place, but not just affordable, but clean, safe and quiet. I mean, like we run very respectable communities, they're in the really good school districts. They're places that folks are proud to live and raise their families, then, Keith Weinhold 10:22 yeah, that's true. This would really help meet that affordability challenge, another problem that's been so well documented. Talk to us more about what makes mobile home park investing different from investing in single family rentals or even a fourplex or a 20 unit apartment building. Kevin Bupp 10:40 A lot of the fundamentals are similar, and I would say that it's probably more comparable to that of an apartment complex to a certain degree. Just think of it as a horizontal apartment complex, where units aren't stacked on top one another. They're just layout horizontally more wider than they are tall. But the bigger difference is in most instances, we don't actually own the homes, so the residents own the mobile homes, whereas we as community owners own the infrastructure, we own the land. We own the roads, when the sewer lines, the water lines, the common areas, if it has a clubhouse, if it has amenities, so we maintain and we own all that collective area where the folks basically come and they bring their home, they fix it to the ground, and then ultimately pay a slot rent to have their home there on that premise. And so for us, it's very attractive in that the resident that's in their home, if they have a Roofing Leak, they have a plumbing leak, they have their HVAC system go out. They're not calling us like they enter an apartment complex. It's on them, yeah. So they're homeowners. And a couple other really attractive elements of that that come as a result of having residents that live there, not just renters, is that they're very sticky. And so just like in a standard single family subdivision, where you've got folks that might have lived there for generations, you just reference that your parents literally live in the same house, and so they've lived there a very long time. It is quite common to find residents and even multi generations of the same family that live in our communities. And a couple come to mind. We just celebrated a woman's 50th year of living one of our communities in brendalin. And so you've got sticky resident base. There's not a lot of turnover. And then the last big piece of it that is really attractive us is a homeowner mentality is very different than a rental mentality as far as upkeep. And so you got folks that they plant flowers, they ensure that their units have curb appeal, right? They put flags out, they put decorations out during the holidays. It's a lot more warmth than that of what you might find in a traditional rental apartment complex. Keith Weinhold 12:26 So what all does the tenant pay for? You mentioned that they pay for the lot rent. What other expenses do they have? How does that look for them? Kevin Bupp 12:36 Typically, you know, utilities. So they'll have their own individual meter. They'll pay, you know, direct to the utility company, utility provider, water and sewer as well. They'll pay for their water and sewer usage. And that can come in many different forms. Sometimes, where our communities have public utilities, where it's built directly by the utility provider, sometimes it's more of a private system, where we're actually acting and participating as utility provider and building them back for their usage. Really the standard things that you might pay for if you live in a single family home. I think so the areas where it might differ. And honestly, this is really community by community for us, some of our communities, literally, the residents, they pay for the utility use, but outside of that, literally, we mow the grass, we shovel their driveway, we shovel their walkways, we handle all those type of elements, whereas some other communities, the residents we might require that they actually maintain their own grass so they their own grass, so they have to mow it, or hire a a third party vendor to come in and mow it. They might have to actually shovel their own driveway. And a lot of how we run a community really is depend on how it used to be run when we took it over. You know, if it's not broke, we don't fix it. And so a lot of times we don't like shaking things up too much. If they're used to a certain way, we just keep it status quo and continue rolling on of how the prior ownership used to manage it really similar elements of what a folks, an individual living in a single family home, might pay for so very similar. Keith Weinhold 13:48 Okay, so they pay you the rent for the lot. This puts nearly all the maintenance and repair burden on them. So is there any sort of HOA like body here? Kevin Bupp 13:58 Not in our community. You do find some communities, and most of these that have an HOA are typically a community that's gone through more of a co op type arrangement to where the actual individuals only like fractionalized share of the community, the residents that live there, and so then they have a the oversight from an HOA that's managing the daily operations, managing the financing, managing the budget, things like that. But in our communities, no, there is not an HOA, I'd say the one other thing that's typically included in lot rent is they don't have property taxes, right? So we own the land, and so the individuals that live in these units aren't paying individual property taxes. A lot of states require that they have a registration fee, just like you do in your vehicle, that they would have to pay on an annual basis. And then most of them have insurance as well. You know they're covering you're carrying homeowners insurance on the actual dwelling itself. Outside of that, it's, again, just pretty straightforward, Keith Weinhold 14:47 yeah. So here we are in this low competition, low supply niche that we're talking about here we think about communities and nimbyism and building, not in my backyard. ISM oftentimes that's a sentiment that residents of a certain area have, residents say something like, ah, we don't want this new 200 unit apartment building or mobile home park here in our single family home neighborhood, like, that's nimbyism. But in mobile home parks, to me, it seemed like nimbyism is often at a different level. It's at the government or the municipal level, like your town or city, might not want one, because it doesn't generate as much property tax revenue as a new single family neighborhood would. Is that the reality? Kevin, Kevin Bupp 15:31 that's absolutely the reality. And that's why you don't see new parks getting built. I think last year, ones that I know of, there are about a dozen that were built, many more than that. They're actually shut down, you know, for redevelopment purposes. And so that is absolutely huge part of it. In fact, you know, it's frustrating, because pretty much every municipality across the country the topic of affordable housing, it's on the radar, and it's probably one that is discussed quite often. And in all reality, again, these mobile home parks really would help resolve that challenge at most of these you know, municipalities are the shortage of homes, affordable homes, that they're facing across the country. And so, you know, another big piece of it, you mentioned the tax basis, absolutely, you know, the municipality would make, they'd have much better tax revenue from pretty much anything else that could be built there. And so that's a big barrier. But the nimbyism piece of it, I think a big part of that is it's unfortunate. I think it's getting better over time. There's bad operators in our space, just like they're bad operators in the apartment space, just like there's bad operators landlords that have single family homes that just let them deteriorate over time and don't repair things. Unfortunately, we kind of get lumped all the mobile home parks get lumped in that bad bucket. And so while there's, you know, I always joke and say there's mobile home parks that are on the wrong side of town, wrong side of the tracks, right? You don't want to go to and during the daytime. Well, guess what? There's subdivision, the single family home, neighborhoods that are the same thing, and there's apartments that are like that as well. You don't go anywhere near them. And you've got the middle of the road, right? You've got just the good, hard working, blue collar folks that want to send their kids to good public schools. We've got those communities apartments are that way too single family home subdivision, you got white collar stuff. You got some higher end stuff. Unfortunately, we kind of all get lumped in that bad bucket. That's where the assumption that's made by folks that don't understand mobile home communities have never driven through one. They just assume that it's all, you know, basically, drug, sex, rock and roll, the wrong element that we do not want in our neighborhood. We don't want anywhere near us. It's going to devalue our home prices. And for that reason, you just don't see them getting built. It's unfortunate, but it's the truth. Keith Weinhold 17:20 Yeah, I'm just thinking about the mobile home park that I drive past most often. It's sort of walled off. There's maybe an eight or 10 foot high wall around it. I don't know if that's something that the municipality erected to sort of screen its appearance off, or something that the mobile home park built, which is my guess as to who built it, but not all mobile home parks look blighted Kevin Bupp 17:43 absolutely, yeah. And I don't know the case that you just referenced there. I mean, it could be for sound deadening purposes, if it's off of a busy road. It could have been something put up as far as just to kind of shield off so folks that are driving past don't see the community. My guess would be that's probably not the the reason that was built. But in any event, these are, there's, you know, we've got a number of communities, Keith, that if you drove through, and I didn't, if I blindfolded you and you drove in, so you went past the entrance, you went past a sign that said manufactured home community, and I took you down a road, you wouldn't believe that you were actually in a mobile home park. Some of these homes, they're double wide homes, and they look like ranch homes, and so they're actually laid out perpendicular to this, or parallel to the street, and then they have two car site built garages that are attached to them via breezeway. So they look like your traditional ranch style home, but they're absolutely 100% mobile homes that could be moved if you wanted to move them, and for a fraction of the price of what a neighboring single family home might sell for. So there's all different qualities. They all come in different shapes and sizes. But to my point earlier, some of these communities, they're not even affordable. There's actually, there's down here in Florida, we've got what we call lifestyle communities. It's very common out in Arizona as well, where it's a lot of times a second home for snowbirds, you know, retirees that want to come down and want to live an active lifestyle. You know, they want to have two swimming pools. They want to have an activities director. They want to have, you know, shuffleboard and pickleball courts and tennis courts, and they want to live this lifestyle. And those units are anything but affordable. In fact, there's many. There's a community down the road for me that, you know, their lot rent is $1,200 a month, and so you factor that in with probably a house payment. And you know, you might be looking at 2000 to, you know, $2,300 a month, all in for the house and the lot rent. And so not necessarily in the affordable scheme of things, but they come in all shapes and sizes and again, unfortunately, we just get lumped into that bad bucket. It's unfortunate because I do think that we could really help start making a dent in this affordable housing crisis. I don't how it's going to happen any other way. I really don't, because we can't build affordable products at this point in time. It's not possible Keith Weinhold 19:37 a posh an exclusive mobile home park there that you're referencing in Florida. As paradoxical as that sounds, tell us, Kevin, how that really works, because I know you help investors get in to mobile home parks. Does this mean an investor owns a full Park? Or I wouldn't imagine you're just doing it at the level where you just own one lot and then have One dweller pay you the lot rent. So tell us about how it works from the investor angle. Kevin Bupp 20:05 We have fund structures that we typically roll out through sunrise capital investors and any one individual fund will own somewhere between nine to 13 somewhere, typically in that range, mobile home communities. These communities can range in size from maybe as small as 80 or 90 lots to the largest community we own at present time is 780 lots. And so it's quite large. I mean, the size of a small town. But essentially, investors come in and they own a based on their investment. They own a proportionate share of the various properties that are owned underneath that fund umbrella. And so one, an individual, might come with 100,000 and own a smaller proportion share than someone that comes in with a million dollars. But they are owners. They're absolute owners. They participate in the cash flow, they participate in the the upside, and they participate in the proceeds. When we have capital events, either cash out refinances or potential sale events. Keith Weinhold 20:56 Tell us more about why it's so profitable. Why do mobile home park investors get excited, Kevin Bupp 21:01 as with anything, Keith, you know, you got to buy it, right? And, you know, we look at a lot of deals, and a lot of deals don't pencil like, if we bought it for what they're asking, we would make money. We might lose money. And so the money's made on the buy, just like with any other type of real estate investment. But I think the one factor that really has allowed mobile home parks to be an attractive investment vehicle over the past, really, the last decade, it's grown the attention of lots of different private equity groups, institutional investors, that 15 years ago, they weren't in the space, and the biggest reason is a lot of these. It's a very fragmented niche, and so there was no consolidation that existed 10 years ago. There was really only two public traded companies outside that. It was mom and pops, mom and pops, that typically owned one, maybe sometimes two or three communities, but it was just a very fragmented niche. And what you find those fragmented niches that there's a lot of inefficiencies that exist in the operations. There's a lot of inefficiencies that exist with regards to utility management or managerial oversight within the community, or even keeping up with market rents. And so very often, we'll get into a community we just bought one at the end of last year, and right outside of Ann Arbor, you know, great sub market in Michigan. It's it literally has never traded hands. It was built back in the 80s by the gentleman we purchased it from. He was a subdivision developer, but he got into the manufactured housing space, so he built this, what looked like a subdivision, but it was mobile homes and and he basically owned it up until we acquired it last year, but gorgeous community, well maintained, needed some upgrades, different amenities that just were a little worn out and tired. But the biggest element within that community was that the market rents in the local area were roughly $800 a month. $800 a month for lot rent, and when we purchased it from him, the average lot rent throughout the community was $477 so there was a significant loss lease that exists. And we see this quite often with just over time they've owned it, free and clear, they go 567, years out, doing rent increases, and sooner or later, they find themselves in a situation where they are severely below the local market rents. And so there's typically a lot of loss, at least recapture, that we find going into these communities. Sometimes we'll also go in and we'll find there's a lot of waste with the water and sewer cost. It might not be billed back for usage to the residents, to where if you're not paying for something, sometimes you're abusing it. And a lot of times we can go in and put individual meters in and almost send entirely that savings down to the bottom line and find it as additional noi on our PNL. And so it's just inefficiency of operations, and again, quite common, given the mom and pop nature of this asset class. But it's very quickly becoming consolidated. Now it looks very different today than what it looked like as far as the ownership groups. When I go to an industry event 10 years ago, those other guys like us, and then a lot of mom and pops. Now it's, you know, the likes of reps from Blackstone and Carlisle group and and got lots of other institutional groups that are showing up there. So just it's very different world, and probably more akin to that of what the apartment sector looks like, as far as ownership groups and the consolidation that's happening. Keith Weinhold 23:52 You're feeling more of that competition. Kevin and I are going to come back and talk about another, I suppose, real estate investment that has something to do with wheels, and that is investing in parking lots. I'm your host, Keith Weinhold Keith Weinhold 24:07 if you're scrolling for quality real estate and finance info today, yeah, it can be a mess. You hit paywalls, pop ups, push alerts, Cookie banners. It's like the internet is playing defense against you. Not so fun. That's why it matters to get clean, free content that actually adds no hype value to your life. This is the golden age of quality email newsletters, and I write every word of ours myself. It's got a dash of humor. It's direct, and it gets to the point because even the word abbreviation is too long. 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While it's on your mind, start at Ridge lending group.com that's Ridge lending group.com. Ted Sutton 25:51 Hey, it's corporate directs Ted Sutton. Listen to get rich education with Keith Weinhold, and don't quit your Daydream. Keith Weinhold 25:59 welcome back to get rich education. We're talking about two real estate investment niches with Kevin bump today, an expert in both mobile home park investing and in parking lot assets. And Kevin, I got to tell you, I am more skeptical about parking lot investing than I am about mobile home park investing, but you can probably help me with this. I think we know that. I mean, gosh, just historically, ever since Henry Ford did his thing. I mean, mass transit adoption is really slow in most US cities. But anymore, one needs to wonder, okay, can autonomous cars disrupt the parking model? A Robo taxi can just constantly stay on the road, dropping off and picking up passengers where, you know, some people foresee a day in the not too distant future that people won't even need to own cars. They'll sort of have a subscription to a car service, but now this is where your expertise is. So I'm sure you thought above and beyond that. So what are your thoughts there, just for the need for parking spaces? Kevin Bupp 27:11 You make a valid point. I think the adoption of that, it's, I think it will be very different from market to market, say, the city, whereas, if you want to maybe look at one area. We have a parking garage today in downtown Phoenix, Arizona. Phoenix is very much a driving city. It's parsed out very far the public transit. It's not great there. And again, it's just it's a wider state, whereas, if you compare it to like a San Francisco, the adoption of Robo vehicles and robotaxis and things like that autonomous vehicles is much, much faster than that of a of a phoenix. But also San Francisco is much a much more consolidated marketplace as far as the urban core. And so for that reason, you know, we look at parking, it's got a there's a couple things also that feed into that. So I want to back up a little bit. One of the major changes that has been really playing out over the past 15 years within the parking sector is that building departments within now, I think it's over 100 cities across the country. Denver just announced last week that they're also adopting this policy. And that policy is that historically, if you were Keith, you're going to go on, hey, I want to build this in downtown. I want to go build this apartment complex, condo complex, mixed use property, whatever it might be. Historically, they would have required you, whether you wanted to or not. They would have made you put in a certain amount of parking per 1000 square feet, every municipality would have a formula. And what, what a lot of these cities realized a couple decades ago is that, based on their, you know, antiquated formulas, they had a surplus of parking available on a lot of these downtown areas. You know, it wasn't being used. And given the developer an opportunity and the choice to say, Hey, do I want to build 20 more parking spaces that aren't going to get used? Or I want to build want to build 10 more apartment units, they're going to choose the apartment units. And so the parking mem requirements have been taken away, have been eliminated in a lot of cities over the last decade plus. And so that's created a shrinking supply of parking because now when developers build something, they're building only as much as they need, sometimes not even as much as much as they really need, because then they can still rely upon other ancillary parking structures within the immediate marketplace. And so, so there's a shrinking supply of parking. And every city that we own in today there's a massive shrinking supply of parking. So that's big piece of it that we know that inevitably, if we get the location right, an area where literally, you wouldn't be able to afford, based on the cost of construction and the cost of lands, they wouldn't be able to afford even building new parking structure, if you so chose to. And now that there's also a shrinking supply, diminishing supply, of this parking that we can be comfortable in our demand for our product, and so to the point of like autonomous vehicles and things of that nature, I do think there will be a time. I don't know how long that time is. I do think that there will be a time where we'll see some sort of impact. I don't know what that is. And so how we underwrite deals is we feel very confident over the next 10 years. We have to have a absolute confidence level over the next 10 years that there's going to be continual demand based on the various factors within this marketplace, the demand drivers that are servicing that garage, like, who's parking there, why they're parking there. But second to that, when we. Buy something. We need to have the air rights. We know that there inevitably will be a higher and better use. So Location, location, location, it's got to make sense today as parking. We got the underwriting has to stand on its own as parking, and we have to have a comfort level that 10 years, there will be sufficient demand throughout the duration of the next decade, in the event things start changing down the road, we know that, literally, the lowest use that it could ever have is its present use, which is parking because it's just a concrete structure, sometimes just an asphalt parking lot, to where, once you go vertical, that's where you're going to be able to unlock a lot of additional potential. And so we don't underwrite the future. We look at that as icing on the cake. But we know, based on the the location, the proximity to, you know what else is happening in that marketplace, that location will be in demand, not just today, but many decades to come. So I'll stop there and see if you have any clarifying questions. Keith Weinhold 30:51 I think about how for the parking lot investor, Jamie Dimon has been really good for you. He is so hard on the return to Office. Mandate? Kevin Bupp 31:01 Yeah, I'd say one thing that's important to make note is, I don't know what the future holds for office I tend to make the argument that wherever picking office building in a marketplace, wherever they're at with occupancy today, I think it's probably as good as it's going to get. We don't have to go down that rabbit hole. But I just I feel like it's been long enough since covid. And don't get wrong, there's gonna be a few companies that are going to be pressed that are going to be pressing, you know, in a big way, to get people back, but I think 80% of them that we're going to go back are already there. And so any parking asset that we look at, if it's got more than 10 or 15% as far as relationship with an office building or multiple office buildings in immediate vicinity, then we typically pass on it. And on top of that, it's got to have a variety of demand drivers. So it just can't be supportive of one or two different demand drivers. We have have at least five. And so it can be a courthouse, municipal buildings, sports arenas. It's got to be a 24/7 city where there's something happening, 24 hours a day, seven days a week, hotel, valet, restaurants, retail, things like that. And office has to be a very minimal part of that makeup, or else we just move on, because I don't know how to fix it. How to fix that problem yet. I don't know what's going to you know what the future holds for your traditional office towers, especially the ones that are, you know, 50, 60% vacant at the present time? Yeah, that's interesting, because when you look at a parking lot and you're evaluating its potential and its current use, yeah, you're basically thinking about, what is that tenant mix. You don't want 100% of it to be for one office building. You would probably want a number of uses. That's correct. Yeah, absolutely. Again, like I said, Five is our minimum. I mean, the more the merrier. And I'd say another big piece of it, if we had to look at the different demand drivers and put a value or a hierarchy of what we feel, what are the highest priority demand drivers, transient is the best. I want to know that the folks that are coming there, there's enough attractions in immediate vicinity, and we need to know what those attractions are, and better understand those attractions. But there's a variety of attractions in the immediate vicinity to where it's going to continually attract transient parking. So it's not just it's not a reliance upon one thing. And so, for example, we just closed on a garage in historic Philadelphia, and so it's a block away from Liberty Bell, two blocks from Independence Hall, any of other museums. I mean, like it's it is we talk about location, location, location. It's there that part of Philadelphia has been in demand by tourism for hundreds of years, and I don't foresee that that changing anytime soon. And so 70% of the makeup of the traffic in that garage is made up of transient traffic, so folks that are visiting the various attractions and immediate vicinity. So even if one of those attractions went away, which most of them are historical, they're not going to go away. If one or two did, it still wouldn't have that significant of an impact on the parking demand. Keith Weinhold 33:36 That's interesting. Okay, a transient customer, not one that's showing up and parking there every day to go to work. And yes, the Liberty Bell, Independence Hall, there's going to be a long term demand to see those sorts of things in person. So that's an interesting way to think about that. And Kevin, while we've been talking about parking, at least in my mind's eye, a lot of times, I've just been thinking about one paved at grade parking area, but we're talking about parking garages as well. Or what are some of the trade offs there between parking garages and an at grade parking lot? Kevin Bupp 34:08 Yeah, I mean, at grade parking lot is, can't get any simpler than that. I mean, typically they're asphalt or sometimes just crushed gravel, but that's it. So as far as future capex requirements, there's not many, right? It's very, very minimal. Whereas a parking garage, especially if it's in a colder environment, where there's snow and you've got salt on the road, salt that's making its way up the concrete, seeping into the cracks, you've got structural rebar issues to worry about, things of that nature. So weather can take a major toll on parking structures if they're not maintained well. Whereas you know the worst that could happen the same weather, you know, the weather takes the same toll on these asphalt parking lots, but it really only equates to maybe a pothole that you have to fill in, and a parking structure could be deteriorated to the point of no return if it's been neglected long enough to where it might be unsafe, structurally where you know now you're you're getting condemned or shut down. So big considerations there, it's interesting. We Own, the one we own in Phoenix, the Phoenix, it's a desert. It's a desert climate. They get very little moisture. And that was that parking garage was built in the 60s, so very long time ago. It's the oldest thing we have in our portfolio, but it better condition has been preserved better than that of of a recent garage we purchased that was built in 1990 that's all the environment that's in. You know, there's really not much that can deteriorate concrete once in the desert. Keith Weinhold 35:22 Was there any last thing on parking lot investing like something that gets an investor really interested in this asset class? What's really compelling and profitable about it? Kevin Bupp 35:33 It's very technology driven business, and what we have found is a lot of these parking assets, of either they're owned by, you know, an individual investor, or if they happen to be owned by an institution, they've never been viewed as the primary investment vehicle. A lot of institutions that own parking garages, they happen to own them by default, because maybe they bought the two office towers years back, and it just happened to come with parking right? And so a lot of times, they've been somewhat neglected, like the PnL has been neglected. They haven't found ways to really extract all the value out of these parking facilities. And so very commonly, we'll go in and we'll find that the technology that's in place is 10 years old. And think about what a computer 10 years ago look like, right? Like it's you're not catching all the license plates. You're not able to log in and adjust pricing in a dynamic manner based on supply, demand factors. And so we can simply go in and just create a more efficient pricing model and find sometimes, you know, 10 15% of additional revenue just from doing those simple things, like literally a few $100,000 worth of upgrades and technology, we can add millions of dollars of value. There's other factors, you know, just simple things folks want to park in a not just clean and safe, but well lit. You know, they want to feel safe in lighting. And we'll find parking facilities that still have old halogen lights. Half of them are burnt out. If you start serving people, they're actually not parking there in the evenings. They're finding somewhere else to go because they don't feel safe. And so just going in and doing a revamp, you know, an upfit with LED lights, making it nice and bright, bright and clean and letting everyone feel safe, we'll find a instant increase in demand and Parkers in the later evening hours. So I mean just little simple operational tweaks that we can make that just have simply been overlooked for many, many years by the prior ownership groups. Keith Weinhold 37:15 That's really interesting, that oftentimes the owner of a parking lot owns that parking lot as an afterthought, because they were in it to purchase the building that accompanies the parking lot. So it would make sense that when you focus on that parking lot, you could really add value and profitability to that lot. Well, Kevin, these have been interesting chats between mobile home park investing and parking lot assets. I think that the commonality here is that you the investor, are just owning a lot, and therefore the maintenance and hassles with these things are really low. This gives our audience an awful lot to think about. So Kevin, are there any last thoughts that you have about this space overall, and then please let us know how our audience can learn more. Kevin Bupp 38:02 No additional thoughts. I don't believe I'd say that if you have an interest, if we've piqued your interest at all, we've written a number of white papers on both asset classes, both parking as well as mobile home parks. You can download all that for free on our website. Invest with sunrise.com We've got a number of other case studies on our website. We're pretty transparent. Well, what we buy, what we've owned, what we've exited out of. We'll go as far as providing appraisal reports and third parties and things like that on our website. So if you just want to get a sense of not just who we are, what we do, but just have a better understanding of the investment thesis behind parking and manufactured housing, there's tons of resources that you can download from the website. Keith Weinhold 38:37 Well, that's a great way to learn more about Kevin, what he does, and then maybe even invest alongside him. Well, Kevin, it's been valuable and eye opening. It's been great to have you back on the show. Kevin Bupp 38:46 Yeah, thanks for having me, Keith. Been a lot of fun, my friend. Good seeing you again. Keith Weinhold 38:57 Yeah? Good stuff from Kevin there. The MHP space becoming more consolidated and corporatized too. You know, single family rentals are different from mobile home parks in that way. I mean, 90% of single family rentals are owned by small mom and pops, which means those people that own between just one and five properties, Kevin used the term loss to lease a few times. That phrase loss to lease being a real estate education show what that term means is really a lot like how it sounds. It is the potential income that a property owner misses out on because the actual rent collected is less than the current market rent. That's what loss to lease means. Though, I like the long term future of mobile home parks more than parking deals. You know, Kevin did, though, have some great answers for why he still likes parking. He focuses on a 10 year horizon. He. Looks for at least five use types for the parking. And then another great point is that in a lot of cases, the land that the parking occupies is its lowest use. So therefore, when they sell the parking area, they can get some nice exit income. That makes a lot of sense. And being two native Pennsylvanians like we are, I am familiar with that part of Philly that he's talking about. In fact, what's funny is that, in producing this show today, I guess cookies are doing their thing. This parking lot deal in Philly just appeared in my Instagram feed next week on the show, it'll be back to no guest. It's going to be all me, and you're going to hear some things that you wouldn't expect to hear Until then, I'm your host, Keith Weinhold, don't quit your Daydream. Dolf Deroos 40:51 Nothing on this show should be considered specific, personal or professional advice. Please consult an appropriate tax, legal, real estate, financial or business professional for individualized advice. Opinions of guests are their own. Information is not guaranteed. All investment strategies have the potential for profit or loss. The host is operating on behalf of get rich Education LLC, exclusively. Unknown Speaker 41:19 The preceding program was brought to you by your home for wealth, building get richeducation.com
Some tenants returned to NYCHA's Mitchel Houses Wednesday evening after an explosion tore up the side of the Bronx public housing building. Meanwhile, the Trump Administration announced its holding billions of dollars that had been promised for transit projects in our area. The administration says it's holding the money because of New York's DEI policies.
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The musician Waxahatchee and comedian Caleb Hearon, who are friends and Kansas City residents, call affordable housing the issue of our time. This week, they're headlining a benefit show for KC Tenants at the Uptown Theater, and they joined KCUR's Up To Date to discuss their careers on stage and their activism in the community.
A proposal for a casino and entertainment complex near Citi Field in Queens is moving forward. Plus, New Yorkers living in rent-stabilized apartments will start paying more beginning October 1st. Also, Schools Chancellor Melissa Aviles-Ramos made the annual “state of our schools” address this week after Mayor Eric Adams announced he's dropping out of the race. And finally, the MTA board approved a fare hike on Tuesday, raising the fare from $2.90 to $3.
On May 30, 1922, Washington D. C.. officially gained a new monument when the Lincoln Memorial was dedicated. What additional history was being reported in newspapers the day the nation's 16th president was being remembered?SOURCES“10 Things You May Not Know about the Lincoln Memorial.” History.com. Accessed March 15, 2025. https://www.history.com/news/lincoln-memorial-facts. “Advertisement: Bestervelt's Grocery and Market (Page 12).” The Kalamazoo Gazette (Kalamazoo, Michigan), May 30, 1922. www.newspapers.com.“Alleged Slayer of Girl Bride in Seattle Held in Peru!” The Seattle Star (Seattle, Washington), May 29, 1922. www.newspapers.com.Associated Press. “Alleged Slayer Will Not Be Brought Back to State For Trial.” The Bellingham Herald, (Bellingham, Washington), June 5, 1922. www.newspapers.com.“Body in Trunk Identified.” The Spokane Chronicle (Spokane, Washington), September 23, 1907. www.newspapers.com.Charles, Fred. “Hummel's Valley Ghost Refuses to Act for Watchers.” Cleveland Plain Dealer (Cleveland, Ohio), May 31, 1922. www.newspapers.com.“Have Clue in Hiding Place.” The Tacoma Daily Ledger (Tacoma, Washington), September 26, 1907. www.newspapers.com.“History & Culture.” National Parks Service. Accessed March 15, 2025. https://www.nps.gov/linc/learn/historyculture/index.htm. “Hot on Murderers' Trail.” The Seattle Star (Seattle, Washington), September 24, 1907. www.newspapers.com.“King County Histories.” King County WAGenWeb Agnes McCombs Covington. Accessed March 17, 2025. http://www.wagenweb.org/king/AgnesCovington.htm. “Lincoln Memorial Dedication Today.” The Baltimore Sun (Baltimore, Maryland), May 30, 1922. www.newspapers.com.“Murder of a Young Woman.” The Washington Standard (Olympia, Washington), September 27, 1907. www.newspapers.com.“Murder Will Out: Took Fourteen Years.” The Daily Alaskan (Skagway, Alaska), May 30, 1922. www.newspapers.com.“Neighbors' Vote Favors Tenant of Ghost Farm.” Cleveland Plain Dealer (Cleveland, Ohio), June 1, 1922. www.newspapers.com.O'Moore, Peggy. “Child, 14, Police Mystery.” The Post Enquirer (Oakland, California), May 30, 1922. www.newspapers.com.O'Moore, Peggy. “Mystery Girl Explodes Wild Story of Thrilling Ride from L. A. in Box Car.” The Post-Enquirer (Oakland, California), May 31, 1922. www.newspapers.com.Poirier, Posted by Noel. “Ghost of Hummel Valley: A Tuscarawas Haunting.” Tuscarawas County Stories, December 30, 2022. https://tusccountystories.com/2021/08/31/the-ghost-of-hummel-valley-a-tuscarawas-haunting/.“San Francisco Call, Volume 102, Number 163, 10 November 1907.” San Francisco Call 10 November 1907 - California Digital Newspaper Collection. Accessed March 20, 2025.https://cdnc.ucr.edu/cgi-bin/cdnc?a=d&d=SFC19071110.2.6&e=-------en--20--1--txt-txIN--------.“Tenants of Ohio Farm Flee From Ghostly Visitor.” The Lima Republican-Gazette (Lima, Ohio), May 30, 1922. www.newspapers.com.SOUND SOURCESAl Jolson. "I'll Say she Does." www.pixabay.com/music.Lucille Hegamin and The Dixie Daisies. “Cold Winter Blues.” www.pixabay.com/music.Sophie Tucker. “Reuben Rag.” www.pixabay.com/music.
AP correspondent Charles de Ledesma reports a New Zealand jury has convicted a man of murder and arson for setting a fire at the boarding house where he lived that killed five fellow tenants.
What if you could earn steady real estate income without tenants, repairs, or property management headaches? In this episode, Glen Sutherland talks with Eddie Speed, a 45-year veteran and founder of Note School, about the power of note investing—becoming the bank instead of the landlord. Eddie shares why mortgage notes can deliver:
A glut of available rentals in the capital city has shifted the dynamic between landlords and renters, with some tenants knocking close to 1-hundred-dollars off their weekly rent. Mary Argue has more.
A glut of available rentals in Wellington is paying off for tenants. President of Wellington Property Investors Association Peter Ambrose spoke to Ingrid Hipkiss.
On this week's show Patrick Gray and special guest Rob Joyce discuss the week's cybersecurity news, including: Secret Service raids a SIM farm in New York MI6 launches a dark web portal Are the 2023 Scattered Spider kids finally getting their comeuppance? Production halt continues for Jaguar Land Rover GitHub tightens its security after Shai-Hulud worm This week's episode is sponsored by Sublime Security. In this week's sponsor interview, Sublime founder and CEO Josh Kamdjou joins host Patrick Gray to chat about the pros and cons of using agentic AI in an email security platform. This episode is also available on YouTube Show notes U.S. Secret Service disrupts telecom network that threatened NYC during U.N. General Assembly MI6 launches darkweb portal to recruit foreign spies | The Record from Recorded Future News One Token to rule them all - obtaining Global Admin in every Entra ID tenant via Actor tokens | dirkjanm.io Github npm changes Flights across Europe delayed after cyberattack targets third-party vendor | Cybersecurity Dive Major European airports work to restore services after cyberattack on check-in systems | The Record from Recorded Future News When “Goodbye” isn't the end: Scattered LAPSUS$ Hunters hack on | DataBreaches.Net UK arrests 2 more alleged Scattered Spider hackers over London transit system breach | Cybersecurity Dive Alleged Scattered Spider member turns self in to Las Vegas police | The Record from Recorded Future News Las Vegas police arrest minor accused of high-profile 2023 casino attacks | CyberScoop DOJ: Scattered Spider took $115 million in ransoms, breached a US court system | The Record from Recorded Future News vx-underground on X: "Scattered Spider ransoms company for 964BTC - wtf_thats_alot.jpeg - Document says "Cost of BTC at time was $36M" - $36M / 964BTC = $37.5K - BTC value was $37.5K in November, 2023 - Google "Ransomware, November, 2023" - omfg.exe https://t.co/uv2EzbL5HT" | X JLR ‘cyber shockwave ripping through UK industry' as supplier share price plummets by 55% | The Record from Recorded Future News Jaguar Land Rover to extend production pause into October following cyberattack | Cybersecurity Dive New plan would give Congress another 18 months to revisit Section 702 surveillance powers | The Record from Recorded Future News AI-powered vulnerability detection will make things worse, not better, former US cyber official warns | Cybersecurity Dive
Real Estate Investor Dad Podcast ( Investing / Investment in Canada )
We'd love to hear from you. What are your thoughts and questions?In this episode, Dr. Allen Lomax discusses the intersection of engineering, entrepreneurship, and clean energy with Dave Riess, founder of Wunder. They explore the challenges and opportunities in the commercial solar market, the importance of capital in solar projects, and the future trends in renewable energy infrastructure. The conversation highlights the evolving landscape of solar investment and the critical role of customer experience and capital access in driving growth.Main Points:Commercial solar is a smart investment for high net worth individuals.The solar market is experiencing a significant energy transition.Challenges in the commercial segment include access to capital and customer experience.The commercial real estate market is under-penetrated in solar adoption.Investment credit is crucial for financing solar projects.Tenants' electricity costs influence commercial real estate decisions.The demand for electricity is increasing, impacting commercial properties.Renewable energy generation is becoming more economically viable.The growth of solar technology is accelerating despite challenges.Future opportunities in commercial solar investment remain strong.Connect with Dave Riess:https://www.wunderpower.com/https://www.linkedin.com/in/davidriess/https://www.facebook.com/WunderCapital/
Handing off leasing to a third party? Don't let them sabotage your NOI.In this episode of I Own a Shopping Center. Now What?, I walk you through my go-to process for selecting and managing third-party leasing brokers—especially if retail isn't your specialty. After a recent call with multifamily investors entering the mixed-use world, I laid out the exact steps I take to make sure brokers are vetted, expectations are clear, and accountability is non-negotiable.From requiring them to tour comps, to demanding weekly activity reports, to firing (gracefully) when they underperform, I share the playbook that protects your asset and keeps leasing on track. If you're new to ground-floor retail—or you've had brokers ghost you in the past—this episode gives you the checklist you didn't even know you needed.
The All Local Afternoon Update for Friday, September 19th 2025
In this episode of The AZREIA Show, hosts Marcus Maloney and Mike Del Prete talk with veteran landlord Joe O'Brien about Section 8 housing. With over 20 years of experience in Phoenix, Joe debunks myths, explains the benefits of guaranteed rent, and shares insights on the application process, inspections, and tenant relations. A must-listen for landlords considering Section 8 or looking to sharpen their property management skills. Key Takeaways: 00:46 Debunking Section 8 Myths 02:02 Understanding Section 8 Program 02:36 Landlord Requirements and Inspections 04:12 Tenant Screening and Management Tips 08:53 Rent Prices and Market Comparisons 12:43 Tenant Screening Process 17:19 Payment Systems and Flexibility 18:55 Unexpected Discovery 19:13 Tenant Payments and City Portion 20:25 City of Phoenix Payment Process 21:06 Community Impact of Real Estate Investment 22:40 Debunking Myths About Section 8 Tenants 24:35 Effective Property Management Systems 26:34 Tenant Gratitude and Property Care
Securing properties that already have tenants can often involve layers of complexity, from navigating existing lease agreements to building rapport with residents. In this quick yet insightful episode, Mr. TTP, Brent Daniels, lays out a clear master plan on how to approach negotiations, communicate effectively, and ultimately strike a win-win deal with the tenantsFor more REI tips make sure to join the TTP Training Program.---------Show notes:(0:55) Beginning of today's episode(1:30) Cash for keys(3:00) In REI 80% of the deals you do comes from investors(4:34) The property needs to be bought cash because of the condition----------Resources:To speak with Brent or one of our other expert coaches call (281) 835-4201 or schedule your free discovery call here to learn about our mentorship programs and become part of the TribeGo to Wholesalingincgroup.com to become part of one of the fastest growing Facebook communities in the Wholesaling space. Get all of your burning Wholesaling questions answered, gain access to JV partnerships, and connect with other "success minded" Rhinos in the community.It's 100% free to join. The opportunities in this community are endless, what are you waiting for?
Court support has spread to Tuesdays, Wednesdays and Fridays at 100 Montgomery Street, while the mayor and SFPD continue to be complicit with ICE, against the city's sanctuary city policy. Lxspinguinxs (updates about SF anti-ICE actions on Instagram) https://www.instagram.com/lxspinguinxs Lea on Substack https://leftylea.substack.com on Instagram https://www.instagram.com/leftylea_in_sf Los Angeles Tenants Union https://latenantsunion.org/ Palestinian Youth Movement https://palestinianyouthmovement.com Tenants and Neighborhood Council https://baytanc.com/ Unión del Barrio https://uniondelbarrio.org/ Sad Francisco is produced by Toshio Meronek and edited by Tyger Ligon. Support the show and get new episodes early on Patreon: https://patreon.com/sadfrancisco BlueSky: https://bsky.app/profile/sadfrancisco.bsky.social Instagram: https://instagram.com/sadfrancis.co TikTok: https://www.tiktok.com/@sadfrancisco Twitter: https://twitter.com/sadfrancisco69 YouTube: https://www.youtube.com/@sadfranciscopodcast/ Listen on podcast platforms https://pod.link/1653309103
I can't tell you how many times I have heard physicians say:“I don't have the time to invest in real estate” or “I don't want to deal with the 4 T's - Toilets, Termites, Trash and Tenants” or “I'm waiting for the right time to invest”or “I don't have the money to get started”These are the barriers to investing in real estate for many of us - and instead we are willing to work long hours till we are 65 - investing in the stock market till we have a sizable nest egg, paying multiple six figures in taxes all along.In this episode I can't wait for you to meet my friend Dr Cory Fawcett, Founder of Financial Success MD, Amazon best selling author, speaker and coach. As a full time general surgeon, Dr. Fawcett managed 64 rental units in less than 4 hours a week and since his retirement he travels the world with his wife - living off of his real estate portfolio.
Tenants appear to have more bargaining power when it comes to what they pay for rent. Tenancy advisor Sarina Gibbon spoke to Corin Dann.
Tenants have more of the power in the rental market at the moment, and it's showing up in the number of tenancies being re-let at lower levels. Money correspondent Susan Edmunds spoke to Ingrid Hipkiss.
Commercial property doesn't always go the way you imagined. You buy with excitement, you celebrate completion... and then the problems start.Tenants won't surrender, service charge arrears mount up, dilapidations cost you thousands, or compliance curveballs hit. It's all gone wrong! In this episode, Natasha Collins MRICS pulls back the curtain on what really happens when deals go wrong. You'll hear:Why every investor should set up a “5% buffer” todayThe sparkle of research VS the reality of ownershipReal-world case studies: tenants who won't surrender, dilapidation bills you didn't budget for, service charge shortfalls, and finance/compliance knocking your cash flow sideways!A clear framework for responding without panicAnd when to just walk awayBecause one bad deal doesn't mean you've failed. It just means you need the right plan to turn it around!Ready to talk through your own situation? Book a strategy call with NC Real Estate here.
Hour 3 (9.4.2025)FIFA has unveiled ticket prices and sale dates for the upcoming World Cup, but Los Angeles fans are disappointed — the city will only host eight games. Joining the show is Dean Sharp, “The House Whisperer” and custom home designer, host of HOME on KFI AM 640. Today's topic: foundation repairs and what to do when the bottom falls out. Dean explains the best options for fixing foundation issues, often tied to soil conditions or drainage problems. Meanwhile, Downtown Los Angeles — once revitalized during the boom of the Staples Center and new condo developments — now faces fresh backlash. Tenants are speaking out, calling some of the city's apartments “unlivable.”
Jobs Day, Missouri News, KC Tenants Can Do Good? | 9-5-25See omnystudio.com/listener for privacy information.
The fast-evolving retail landscape has zapped the life out of once bustling shopping centers throughout the Bay Area. And yet, many of the region's legacy malls are still thriving. While San Francisco Centre, the former home of high-end department stores downtown, is now mostly empty, a revamped Stonestown in San Francisco's west side is full of shoppers. Tenants such as indoor arcades, escape rooms and niche food vendors are drawing crowds to once desolate malls. We talk about where Bay Area shoppers are still going and how brick and mortar shopping is changing. Guests: Heather Knight, San Francisco bureau chief, The New York Times Michael Berne, president, MJB Consulting Kirthi Kalyanam, marketing department chair, director of the Retail Management Institute, Santa Clara University Leavey School of Business Learn more about your ad choices. Visit megaphone.fm/adchoices