POPULARITY
Send us a textIn this episode of the Holiday Cottage Handbook Podcast, we're joined by Umair Hassan, Senior Manager of Partner Growth & Revenue Operations at PointCentral.Umair shares invaluable insights on how short-term rental hosts and property managers can solve tech overload, build strong relationships with neighbours, and stay ahead in a competitive market.There are shout-outs for PriceLabs and Rent Responsibly during the episode, plus sponsor mentions for HCH Financial Services, Your AirHost, and Zeal Tax.2:11 PointCentral5:04 How to save time and money9:57 Future proof your rentals10:32 Guest experience13:23 How to be a great neighbour19:45 Tech overload21:27 Hosts need to prioritise education24:19 Favourite brand: PriceLabs25:19 Individual shout-out: Rent Responsibly26:40 No. 1 tech tipRegister for Your Air Success (free event for holiday let owners, hosts, and industry professionals on Friday 4 April in London): https://www.holidaycottagehandbook.com/yourairsuccessHoliday Cottage Handbook: https://www.holidaycottagehandbook.com/James Varley: https://www.linkedin.com/in/jdsvarley/Umair Hassan: https://www.linkedin.com/in/umairhassan/PointCentral: https://www.pointcentral.com/
Sean Miller is the Chief Revenue Officer at Lessen, leading sales and marketing to expand its tech-enabled property maintenance, repairs, turns and capital improvement services platform, with 3 million work orders completed annually. With deep expertise in real estate technology and IoT, he currently serves as Built Environment advisory board member of SIA, and previously served as CRO at Sensor Industries, CEO and Co-founder of Griot, and President of PointCentral (an Alarm.com subsidiary). He has also held leadership roles at Belkin and Generac, driving smart property and remote monitoring solutions.(01:26) - Sean Miller's Career Journey(03:50) - The Evolution of maintenance in Real Estate(09:29) - Feature | MarketStadium - Book a demo: Optimize your Multifamily & Single-family market analysis(10:40) - Lessen's revenue levers & tech investments(14:56) Labor shortages & operational efficiency(16:42) - Data-Driven Decisions: Repair vs. Replace impact on insurance(21:10) - Cost-efficiencies from Water leak detection tech & asset tagging(27:16) - Feature: Blueprint: The Future of Real Estate - Register now(29:14) - AI & automation for Maintenance(33:17) - Collaboration Superpower: Thomas Jefferson, Michael Jordan & Croesus (Wiki)
Are you feeling overwhelmed by the tech and cost of managing your direct bookings? Without the right system in place, you risk lost revenue, double bookings, and a frustrating guest experience. In this episode, we break down exactly what you need—from secure payments to owning your brand—to make direct bookings effortless and profitable.Jamey King, Senior Marketing Manager for North America at eviivo, joins us to share his expertise in streamlining technology and helping property owners take control of their bookings. With years of experience working with brands like VRMA, Point Central, and Safely, Jamie offers valuable insights into building a strong foundation for direct booking success.In this episode, you'll learn:The key systems every property manager needs for seamless direct bookingsHow to increase revenue by maximizing control over pricing and promotionsThe power of guest relationships and how personalization enhances the experienceWhy owning your brand is crucial for standing out in a competitive marketHow to access and leverage guest data to drive repeat bookingsThe importance of reducing overbooking risks and keeping operations smoothJamey emphasizes the significance of having a reliable property management system (PMS) to help automate and optimize direct bookings without excessive costs or complexity. He also highlights how eviivo provides an all-in-one solution designed to keep direct bookings simple, secure, and profitable.“The goal is to capture guest dollars while maintaining control over pricing, guest experience, and your brand. When you own the booking process, you own your success.” – Jamey KingConnect with Jamey KingLinkedIn: linkedin.com/in/james-king-bb4842bEmail: Jamey.King@eviivo.comResources Mentioned in This EpisodeEviivo website: https://eviivo.com/us/ Book a Demo with eviivo: https://eviivo.com/us/book-an-appointment/ Show notes are available at: https://directbookingsuccess.com/podcast/Work with Jenn to maintain consistency in your marketing and boost your direct bookings without spending so much money on it: https://directbookingsuccess.com/apply/The ULTIMATE all-in-one marketing platform for short-term rentals – Check it out: https://bookdirectpro.com/FREE GUIDE – 10 Ways to Drive Guests to Your Website Instead of Airbnb: https://directbookingsuccess.com/10-ways-to-drive-guests-to-your-website-instead-of-airbnb/Follow Jenn on Instagram: https://www.instagram.com/directbookingsuccessJoin Jenn's free Facebook group – the Marketing Hub: https://www.facebook.com/groups/strmarketinghub
durée : 01:29:59 - Les Nuits de France Culture - En 2003, pour découvrir un peu mieux qui était Anna Freud, pour comprendre ses travaux en matière de pédagogie psychanalytique, sa pratique psychanalytique et son existence de "fille de Freud", Christine Goémé proposait de plonger dans le roman complexe de sa vie. - invités : Marie-Magdeleine Lessana
Exclusive offer for Alex & Annie listeners: Get 50% off your onboarding fee when you partner with Extenteam using this link: https://www.extenteam.com/alexandannie Get $400 off your onboarding fee when you partner with Hostaway using this link: http://get.hostaway.com/alexandannie In this First of the Month Special Episode of "Alex & Annie: The Real Women of Vacation Rentals," hosts Alex & Annie welcome special guest Caleb Hannon, COO of Stay Lake Norman - a professional luxury vacation rental company in the Lake Norman area of North Carolina. From Unique Beginnings to Vacation Rental Success Caleb shares his unconventional path to the industry, working in marketing, teaching, and non-profit management before joining Stay Lake Norman as an Operations Coordinator during COVID. Despite having no prior hospitality experience, Caleb immersed himself in the industry through podcasts and immediately fell in love with the problem-solving nature of vacation rental operations. His dedication and passion propelled him to rise through the ranks, becoming COO and even purchasing a portion of the company. Crafting Exceptional Guest Experiences Stay Lake Norman takes a meticulous approach to curating unforgettable guest experiences. Caleb discusses their robust tech stack, including Streamline, Breezeway, Turno, SiliconTravel, and PointCentral, emphasizing the importance of best-in-class solutions. Standing Out with Targeted Marketing Strategies Caleb highlights Stay Lake Norman's impressive 73.5% direct booking ratio, crediting a strong focus on SEO, content creation, a dedicated podcast, and positioning themselves as the go-to resource for all things Lake Norman. Key Takeaways:
Multifamily owners and operators are always seeking ways to boost operational efficiency and enhance the resident experience. Mike Branam, Director of Sales and Customer Success for PointCentral, shares how the attitude of owners has shifted to not just seeking solutions but also unifying them to improve ease of use for their organization, onsite teams, residents and prospects.
A key component to centralizing operations is implementing the right technology. Mike Branam of PointCentral has worked in the smart technology industry for years and joins the podcast to share his thoughts on centralization and the current state of smart apartment applications for leasing, resident experience, and maintenance.Learn more about Rent Manager's industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and Twitter.You can learn more about Mike Branam on LinkedIn and PointCentral via the company's website.Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.
In today's episode, we chat with PointCentral's own Nate Wysk about how smart home technology is helping to revolutionize the vacation rental industry. PointCentral provides rental property automation for vacation rental properties, allowing owners and managers to monitor and control access and energy for all their properties remotely, from a single dashboard, in real-time. Their solutions include remote locks and smart keys, water & energy usage management, and noise monitoring.All of this can help you cut operational costs, provided added security and safety for your guest and even help fight growing STR regulationsI hope you enjoy this episode as much as I did having the conversation.As always, thanks for being the best part of this show and please subscribe and leave us a review if you find value in what we are doing.Cheers,Shawn MooreFounder, www.Vodyssey.com
durée : 01:29:59 - Les Nuits de France Culture - par : Philippe Garbit - En 2003, pour découvrir un peu mieux qui était Anna Freud, pour comprendre ses travaux en matière de pédagogie psychanalytique, sa pratique psychanalytique et son existence de "fille de Freud", Christine Goémé proposait de plonger dans le roman complexe de sa vie. - invités : Marie-Magdeleine Lessana
Today's Guest is Mike Branam. Mike is Director of Multifamily Sales at PointCentral and has nearly 20 years of experience in real estate technology, Mike has been a part of several successful prop-tech start ups serving the multifamily industry. Join Sam and Mike in today's episode. -------------------------------------------------------------- Intro [00:00:00] Mike Branum's Background and Experience [00:01:02] Evolution of Smart Home Technology [00:02:52] The benefits of smart property technology [00:09:24] Future-proofing smart property technology [00:10:19] User experience and customization of smart property technology [00:12:08] Saving on insurance with technology [00:18:52] Benefits of smart thermostats [00:19:51] Closing [00:20:39] -------------------------------------------------------------- Connect with Mike: Linkedin: https://www.linkedin.com/in/mikebranam/ Web: https://www.pointcentral.com/ Connect with Sam: I love helping others place money outside of traditional investments that both diversify a strategy and provide solid predictable returns. Facebook: https://www.facebook.com/HowtoscaleCRE/ LinkedIn: https://www.linkedin.com/in/samwilsonhowtoscalecre/ Email me → sam@brickeninvestmentgroup.com SUBSCRIBE and LEAVE A RATING. Listen to How To Scale Commercial Real Estate Investing with Sam Wilson Apple Podcasts: https://podcasts.apple.com/us/podcast/how-to-scale-commercial-real-estate/id1539979234 Spotify: https://open.spotify.com/show/4m0NWYzSvznEIjRBFtCgEL?si=e10d8e039b99475f -------------------------------------------------------------- Want to read the full show notes of the episode? Check it out below: Speaker 1 (00:00:00) - I spent a little bit of time in Arizona. So, you know, if it's 115 degrees outside and the outgoing resident has their air conditioning, it's 62 degrees and they're not in that unit for another 90 days. The property is on the hook for, you know, pretty decent chunk of change utility wise. You extract that over a portfolio of 10,000 units. You're talking about significant costs. Yeah, smart property technology solves that, right? So when we start to integrate with property management softwares, so when a resident moves out and the thermostat automatically gets reset, the door automatically locks. Now, maintenance can better serve other aspects of the building to fix that dishwasher that broke yesterday. Right. And and increase service levels and customer or resident service satisfaction. Welcome to the how to scale commercial real estate show. Whether you are an active or passive investor, we'll teach you how to scale your real estate investing business into something big. Mike Branum is the director of multifamily sales at Point Central, and he has nearly 20 years of experience in real estate technology. Speaker 1 (00:01:02) - He's also been a part of several successful prop tech startups serving the multifamily industry. Mike, welcome to the show. Hey, thanks for having me, Sam. Good to be on. Absolutely. Mike There are three questions I ask every guest who comes on the show in 90s or less. Can you tell me where did you start? Where are you now and how did you get there? Where did I start? I started about 20 years ago in real estate technology at the time, really working on startups and had partnered up with a couple folks that had been on the ground floor at Google and they served as mentors for me in understanding property marketing and the rental space and search technology and pioneered that into a company called Rent Pits, which grew into a company called Remotely, which from my perspective, I believe it was the first smart apartment solution to offer smart home technology to the multifamily space. So I've spent the better part of the last dozen years specifically in that space and now leading the central sales and strategy team that does smart property technology. Speaker 1 (00:01:59) - So still coming from where I came from and to what I'm doing now and have done so for the past five years. What what is different about what you're doing now than what you've previously done? You know, the technology has come a long way. You know, when I sort of look at Smart Home and put it in a similar bucket is like the flat screen television. 15 years ago, it was like only your wealthy friends down the street had a flat screen, right? Now everyone has one, right? So the cost came down, production ramped up. And of course, you know, it's just sort of like the standard models now. Now there's different types of models, but sort of everyone has one. Smart home is very similar. It's kind of been on that path where, you know, first the technology needed to prove itself. Once it did that, the cost to to sort of enter Smart Home, whether it was your house in my house, was getting the thermostat or getting a smart lock that's really grown into smart home is defined much differently now. Speaker 1 (00:02:52) - And in fact, I look at it as smart properties specifically for rentals, that it's not just the the end user is the benefactor of that. When I say end user, it's not just the person holding the phone controlling the thermostat. Now it's the it's the building that benefits from that. It's the it's the owner operator of the asset. It's the people who work in the building and live in the building. They all benefit from smart property technology because it's it's mitigating risk. It's making life more customized. It's it's automating certain tasks so staff can do different things, more impactful things. So it's come a long way and it's come a long way fast over the last several years. It really has. I'm thinking back, gosh, to like in the late 90s, early 2000, they started talking about the smart home, you know, and they would send these drawings, these graphics of like, you know, you see all these wires running everywhere and where we're going to take smart homes. And it was just like, okay, this is ridiculous. Speaker 1 (00:03:46) - Like, you know, they were they were designing whole neighborhoods that were going to be smart neighborhoods. Do you recall that? I do. I do. I go back to like The Jetsons. Right? Like we're all supposed to be flying to work at this point, aren't we? Right. So I think that was like the vision of like everything is sort of automated and everything is super high tech and future proofed. And I think the reality or the evolution of the technology has been, hey, how does it make my life better, easier, more comfortable, more secure? And I think that's where that adoption is coming. I remember years ago people would say, well, if I can't get up and turn off a light switch, then this isn't, you know, I'm not that lazy. It's not turning off light switches. You know, really what it is, is making sure my door's locked when I leave for a trip. It's making sure that if if there's a flood in my space, that that water is turned off automatically. Speaker 1 (00:04:32) - So don't come back to a $50,000 bill and clear out my basement. Right. So the technology is really just benefiting the real estate space in that way. Now, maybe we'll fly to work one of these days, but not yet. Right, Right. Yeah. I mean, hey, they're working on those vertical takeoff and landing quadcopters and all that stuff. You seen those. Those electric vtol things that. I don't know. I read a lot of flying magazines, and it's always the. It's. It's still in the future. I mean, they keep talking about it, but it's not here yet. But I think that's interesting how how that kind of has played out where you're right. It's not it's not that we're too lazy to get up and turn off a light switch. It's that we maybe want lights to come on at various times when we're out, when we're out of town or we're on vacation or things like that. But then also just the health of the building, even even just from technology. Speaker 1 (00:05:18) - One of those thought that came to me is my pickup truck. My truck notifies me if I leave it unlocked, Right? I walk to my office and all of a sudden just, you know, get a notification on my phone like, hey, hey, you left your truck unlocked like nobody's in it. You're like, Oh, right, I'm an idiot. I can lock it from my phone, which is kind of wild how some of those things. And oftentimes I live in Memphis, which I always want my truck locked. So those are helpful things. But let's talk then, how this really ties in, though, to multifamily. I mean, a lot of this adoption, a lot of this technology, there's there's a lot of different moving pieces in this space, like aggregating that into a central platform that is meaningful both to the tenant and the landlord is a task. How have you guys done that? You know, several ways. It's a really good question. There's a couple base components to it that that had had and have impact. Speaker 1 (00:06:10) - Every building has some form of access control solution. Every resident unit has a lock in a thermostat. So taking that and sort of leveling up to the to to the new modern world of, okay, the residents shouldn't have to have a separate access control solution versus a separate app for their smart lock for the door and then a separate app to control the thermostat. Nor should the building and the staff have to sort of figure out all these different technologies that are sort of weaving around the building, which now now what you have is it's harder for them, right? So technology, which is supposed to be easy, is would make life harder. So we've unified that into a single solution. And what that's doing is really interesting, right? So, you know, when a property turns over, you know, what maintenance typically has to do is go up and lock the door, make sure the thermostat is set to a set point that's more energy efficient. I spent a little bit of time in Arizona, so, you know, if it's 115 degrees outside and the outgoing resident has their air conditioning at 62 degrees and they're not in that unit for another 90 days, the property is on the hook for, you know, pretty decent chunk of change utility wise. Speaker 1 (00:07:21) - So you extract that over a portfolio of 10,000 units. You're talking about significant costs. Yeah, Smart property technology solves that, right? So when we start to integrate with property management softwares, so when a resident moves out and the thermostat automatically gets reset, the door automatically locks. Now maintenance can better serve other aspects of the building to fix that dishwasher that broke yesterday. Right. And and increase service levels and customer or resident service satisfaction. So that has impact on the entire building because it increases renewal rates, improves resident satisfaction and reduces costs. And what's happening right now is we're in this sort of uncertain time economically where the last seven, eight years in multifamily has been pretty good. So rent growth has been steady and even sort of outpaced forecast. That's really not the case right now. So operators of buildings are looking for ways to, hey, let's improve customer satisfaction with our residents and increase renewals. But how do we also improve our bottom line? And it's really becoming, you know, centralization, task automation and operational efficiencies. Speaker 1 (00:08:26) - And so technology enables all of those things. One more example, and it's probably sort of a tired one, but but Covid sort of forced a lot of different things on all of us. And one of the the early signals in multifamily was, hey, my staff may not be able to actually go to work, but we still have people that whose leases are up and they have to move somewhere. How do we show the model and self-guided tours is is really sort of kicked down the door, no pun intended, and forced a new way of showing properties upon the multifamily space that the single family space had figured out several years ago. And this was more by force. But now that everyone sort of back on site, they said, you know what, like this model kind of works, right? Like, let's let's expand the hours of operation of the model, let people go see it. You know, usually they want to see it at 7:30 a.m. before they go to work. At least the engine isn't there yet. Speaker 1 (00:09:24) - So it's getting more eyeballs inside the building and on the property, which improves the number of leases that actually come to the building while the staff goes to work on something else. Right. So those are been sort of great enablers for this type of technology. Yeah, absolutely. And it goes back to I mean, every everybody's goal, which is the highest and best use of my time, like what is the highest and best? And it gets a question we're always asking, you know, as business owners like what what's what's the best thing right now for the business for me to be doing? Not necessarily, you know, should I be doing that? Should I be doing at no, I should be working on growth strategy and other things that are really meaningful to what we're doing. So it's kind of the same idea just when it comes to staff on hand. And that, of course then improves. The bottom line is there would have been maybe some challenges in I know you mentioned integrating with property management software would have been some challenge maybe you guys have found in getting this deployed. Speaker 1 (00:10:19) - And then on top of that, is there any fear once you go through investing in all of this, of obsolescence in the near future? Good question. You know, we get a lot of those questions about future proofing. How do I know that this won't be obsolete tomorrow? The good news about the smart property technology is a lot of the updates are OTA updates. You know what we're not looking to to build a different lock. We're not looking to change the way thermostats actually work. At the end of the day, the thermostat is to, you know, control a set point at a certain time and a door is to lock and unlock. So from a future proofing standpoint, there might be some aesthetic changes to the way. From the stats look in locks, but the function is the same. How do you make those functions smarter, more customizable, more programmable, and to ensure that it's secure. So. So those are things that help with future proof. All the software updates are done at two in the morning when everyone's asleep. Speaker 1 (00:11:15) - Right? So, so that's the way we get we get through the future proofing component to this. What's good is that everyone sort of recognizes, okay, I've got to get rid of my, for lack of a better term, dumb lock and dumb thermostat. It's now picking the provider. And because there's been so much movement in tech over the last several years, what we've seen is groups are looking to find providers that are future proofed and that will be around tomorrow because there's been a lot of of capital that's gone into startups that may not have had success in profitability. So now they're looking for more stability in their partners right now that that makes a lot of sense. Let's let's rewind here for one one quick second. You mentioned an OTA update. I don't know the acronym. What is that over-the-air? So it's all done over the air. Got it. Got it. Okay, cool. Learned something new here today. Let's talk then about the difference between what you what the landlord sees and maybe then what the tenants see. Speaker 1 (00:12:08) - How easy is that? I'm going to call it digital keys Assigning. Okay. Mike, you moved into unit ten. Like, here's your access to your thermostat. Here's your access to your I mean, I'm assuming you guys are even doing door locks on the units where it's like, hey, this is, you know, you can open the door with your smartphone. I'm guessing that's that's the capabilities you're working with now. But tell me if I'm wrong. How are you guys managing that between the tenants, between the landlord software, all those integrations? Like, what does that look like from a user perspective? Yeah, a great question, Sam. So when a resident moves in because you know the technology is tied in with property management software, think, think Yardi, think RealPage and Trotta, you know, those types of sort of primary, the foundational property management software solutions when that resident moves in property staff is is very well trained to just enter that capture that resident data moving them in on the appropriate date. Speaker 1 (00:13:01) - When that happens, they automatically receive email and or text that just says welcome to your smart home and it drops them off to the application. And once the app is downloaded in 30s, they have a smart apartment. So all of those controls are on their phone. Of course, they can still use them physically at the door, at the device should they so choose. But now they have that customization option of I think I forgot to lock the door, I'm at the airport. Let me make sure that happened or I'm in Colorado now. So we have very drastic weather changes. It's not uncommon for it to go from 85 to 25, right? So thermostat controls are really important when you're away so you don't have a catastrophic, catastrophic event. So all that can be done for the resident within 30 to 60s and it's done automatically once the property staff moves them into the property management software. So that's great. The on site staff for them. It's really interesting, right? Because, you know, depending on where where they're working, what building they're working in, there might be a lot of technology or a little technology. Speaker 1 (00:14:01) - So sometimes there's sort of this fear component. There could be this wall that says, okay, well, what are you putting in my building here? You know, what is this going to do? And it's just going to take my job away. No, it's not. It's actually going to be a job aid for you. So, you know, I went back to that maintenance reference before. You know, maintenance used to be a very reactive role where something breaks and we go fix it. Right now, it's it's not only proactive, it's even preventative. We can provide notifications when an Hvac system starts to operate inefficiently. So it's a nice it's a nice heads up, right when maintenance starts to learn about those types of things that come to their building, we almost see their shoulders go down like, Wait a minute, so I'm not going to get like somebody calling and yelling because the thermostat broke. Like I can actually get a heads up and say, Hey, let me just take a preventative measure here. Speaker 1 (00:14:48) - Something's not operating efficiently and this could save you a few dollars on your energy bill. Otherwise what happens? It breaks down and they run that bill down to the front office and say, hey, I'm not paying this because your thing broke. Right. So the adoption, I think, is where you might have been going with that. Like the adoption for residents and staff is phenomenal just because it's it's a low barrier technology and it's customized technology, but it's very convenient for the operator or or the staff member or the resident. Absolutely. Absolutely. I'm thinking about some commercial spaces we have, and it's intriguing just to get those notifications again, going back to my truck, that tells me I'm a truck's unlocked, I get notifications. It's like, Hey, your AC, I got one. The other day it said, Hey, your AC's, you know, it's such and such locations have been running for, you know, four hours and the temperature has risen by three degrees. And you're like, Well, that is something wrong? Like, why? Why is that happening? And so I think that's that's really, really cool just to see how how that works. Speaker 1 (00:15:44) - Well, let me ask you this, Mike. Just from a cost benefit analysis standpoint, what can you can you give us some, you know, just high level case studies on how this works out? And then maybe on the back side of that, tell us the types of properties inside a multi. Like what the ideal candidate is. Candidate is for what you guys do. Sure. So from from a return standpoint, you know. There's a lot of different sort of pockets to this where the the the operator sees return. One is rent growth and retention. There's that element to it. Vacant unit savings, there's that benefit to it, unifying technology. So they're not paying different providers for 3 or 4 different services when it can all be bundled into one, so to speak. You know, a big one that's kind of obvious is water. You know, I haven't met a property manager yet that doesn't have sort of this nightmarish story about water. You know, it leaks from the 15th floor and then everything from the 14th on down, you know, tends to get ruined. Speaker 1 (00:16:44) - And one that was near and dear to me that was crushing, you know, having been an old baseball card collector as a $3 million baseball card collection was destroyed in a water event in a multifamily property. And you can't get those back, right? So that becomes the I think the average water event was 50, $60,000. Well, this was this was $1 million plus, you know, a water event. And they're absolutely preventable. So, you know, when you look at the return on things like that, every property manager will say, if I can solve water, you know, then, yeah, it'll save us money. But it also really impact our resident experience because the person whose card collection was ruined isn't renewing, right? So, you know, those are the types of things that we'll see on the renewal standpoint. We've got a wonderful ROI calculator that we put in front of our prospects just to point to all the different return points that exist with this type of technology. Um, second part of that question is what types of buildings does this make the most sense in? What's kind of funny is, you know, the initial thought is, oh, this makes a lot of sense for maybe a class or luxury class only. Speaker 1 (00:17:50) - But we've had incredible adoption on class, you know, you know, not trying to go from a B to an A, but saying, look, we're going to be the best B on the block, and that will help our rent and that'll help attract more residents. And that, you know, that capital investment for technology is significantly less than some of the cosmetic improvements that might have to come with ripping out flooring and countertops and appliances and things of that nature. You'd be even surprised. You'd be surprised, like even workforce housing that operates on really thin margins, you know, some might say, well, that's a candidate they probably wouldn't want to adopt. And they're coming to us saying, actually, we do because we operate on thinner margins. For us, 15% savings on vacant units is much more meaningful, right, than it might be for an A-class property. Um, so those are a couple examples. They're built to rent, which is emerging vertical right now is all over this. Just because the single family home environment has adopted this technology very quickly and build to rent is still a single family home. Speaker 1 (00:18:52) - But we look at it as like a multifamily that's just not horizontal, right? Um, so there really isn't a property type that's totally off the table because there's different types of benefit for every asset class. Got it. That's really, really cool. Are there? Are there ways of saving on insurance when you employ this technology? I mean, our underwriters giving discounts because, hey, look, you know, we've got an entire point central system set up at our property. You see anything like that? You know, we're hearing about that. We don't have the relationships with the providers. And ultimately it's the operator that's paying the premiums. But we're starting to hear that, hey, I can I can save X percent if I have this system in place. We're even hearing that, hey, my local utility will actually give us a credit or a rebate on the thermostats by by purchasing the hardware because they know that that that can help on the utility, you know, in saving with the grid and sort of dialing certain set points at certain hours. Speaker 1 (00:19:51) - So there are incentives out there on hardware. There's certainly the insurance market is emerging with this type of technology, right? No, that's really, really cool. Yeah. I'm even thinking about the thermostats in our own in our own house that I mean, it's just amazing how far this has come where they will program based upon peak usage timing in the rest of the city and say okay, well if peak usage is at 7 a.m., we're going to set yours to start at 530 and get the house cool by 630. And then, you know, we're off peak usage. So, I mean, it's just it's amazing all the different ways. And I think it'll be fun just to see how this industry continues to to evolve in what what comes out next. This has been absolutely fantastic. Mike, thank you for taking the time to come on the show today and really tell us about Central, what you guys bring to the market and how it benefits both not just the tenants, but also the landlords and property owners. Speaker 1 (00:20:39) - There's certainly been fascinating if our listeners want to get in touch with you and learn more about you, what is the best way to do that in Central? So yeah, feel free to contact me. Mike Branham at Point Central, go to our website that can that can point us point you toward me as well. But thank you for the time and and for the platform just to have a good conversation. Sam I appreciate it. Absolutely. Thank you, Mike. And we'll make sure we include that there in the show notes Point Central. Mike, thank you again. Have a great rest of your day. My pleasure. You, too. Hey, thanks for listening to the How to scale commercial Real Estate podcast. If you can do me a favor and subscribe and leave us a review on Apple Podcasts, Spotify, Google Podcasts, whatever platform it is you use to listen. If you can do that for us, that would be a fantastic help to the show. It helps us both attract new listeners as well as rank higher on those directories. Speaker 1 (00:21:29) - So appreciate you listening. Thanks so much and hope to catch you on the next episode.
In this episode, we dive into the long history behind "keyless" locks and Adam's experience with PointCentral connecting with Nate Wysk. Nate shares the "key questions" you should ask before installing any system into a vacation rental.⭐️ Links & Show NotesAdam NorkoScott FasanoPointCentralNate Wysk
In this special episode, Christina Thoreson takes us through the complicated reality of selling a business she'd built from the ground up to a big industry name. Wondering if you might sell one day or what happens in the aftermath? Or just contemplating big changes in life? This episode is for you. This is also the final episode of the Unlocked Podcast in its current form. We expect you'll hear from Matt again soon in a future iteration, but for now, thank you for tuning in for an incredible 159 episodes over 9 seasons! This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. VRMB 2023 Trends Report: www.vrmb.com/trends Join VRMB Communities: https://www.vrmb.com/membership/
In this episode we sit down with Lino Maldonado, the CEO of BeHome247, to discuss where the industry is headed in 2023. Lino also offers advice on how to navigate the changing landscape of life and capitalize on new opportunities. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. VRMB 2023 Trends Report: www.vrmb.com/trends Join VRMB Communities: https://www.vrmb.com/membership/ Behome247: https://behome247.com/
In this episode, we take a look at big leaps, both personal and professional with Alex Husner. As the newly appointed Chief Marketing Officer at Casago and co-host of the popular podcast, "Alex and Annie," Alex's personal brand has flourished alongside her success in the industry. Join us as we gain insight into her journey and strategies for achieving your own professional aspirations. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/ Casago: www.casago.com Alex and Annie Podcast: https://www.alexandanniepodcast.com/
Matt Durrette is emblematic of the kind of Homerunner that is positioned to be the biggest winner as our industry evolves. In this episode we'll talk limited edition positioning in the growth to 300 properties, entrepreneurial operating systems and and advocacy in the latest Texas battlegrounds. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/ Cozi Vacation Rentals: https://www.cozivr.com/ EOS Worldwide: https://wwwhttps://www.eosworldwide.com/
Karen Hunt's pre-vacation rental career included selling everything from candy and rice to Ben and Jerry's ice cream to Francis Ford Coppola and a whole lot of wine. Now she's running a lifestyle vacation rental business that is the perfect cap to a legendary career. In this episode she gives us perspective on sales, people, and goal setting that will be useful to industry players of any size. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/ Carolina Elegance Vacation Rentals: https://www.carolinaelegance.com/ Francis Ford Coppola Winery: https://www.francisfordcoppolawinery.com/
In this episode, Brian Olson, former LiveRez Rep and owner of Beachcomber Vacation Homes, discusses the impact of health on our teams and networks after a personal wake-up call. Tune in to hear his perspective on how to prioritize well-being and the well-being of your team in what is often a fast-paced work environment. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/ Brian Before and After Photo: https://f.io/Lzzdbk9k Beachcomber Vacation Homes: https://www.beachcombervacationhomes.com/ LiveRez: https://www.liverez.com/
Nate Wysk, the general manager of PointCentral joins us this week on GuestX. Nate tells us all about how they're bridging the gap between technology and hardware. PointCentral is streamlining operations for property managers by offering smart thermostats, locks, and noise sensors, making it easy for property managers to control their properties. Learn more about your ad choices. Visit megaphone.fm/adchoices
In many ways, Sharon Walker is the ultimate Limited Edition vacation rental professional. She built a business from scratch with great care for guests and employees while raising a family. Now, with the freedom that business provides, she is heading up the statewide advocacy effort in Texas and blazing a trail for her industry fellows. In this episode, Matt explores what makes her business great and talks about what the state of advocacy in Texas means for the industry as a whole. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/ Walker Luxury Vacation Rentals: https://www.walkervr.com/ If you are in Texas, contact Sharon to join the advocacy effort: sharon@walkervr.com How to Save your Vacation Rental Business Show: https://htsyvr.libsyn.com/dont-mess-with-texas Application form for next Keystone Retreat: matt@vrmb.com
In this episode Matt and Nate Wysk of Point Central talk 'advocacy technology' and upcoming 2023 trends for the vacation rental industry. This episode is brought to you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Point Central's Smart Noise Monitor: https://www.pointcentral.com/noise-monitoring/ Join VRMB Communities: https://www.vrmb.com/membership/
Eddie Love went from renting out a second home to building a full time business with fifteen properties around Harper's Ferry West Virgnia. In this episode we dive into do's and don'ts of early outsourcing, tools that enhance your version of hospitality and innovation without reinventing the wheel. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/ Mountain Mama Cabins: https://mountainmamacabins.com/ OwnerRez: https://www.ownerreservations.com/ Revyoos: https://www.revyoos.com/w/ Application form for next Keystone Retreat: matt@vrmb.com
Our industry talks a lot these days about a departing generation of wisdom. About the operators exiting their businesses and taking all of their knowledge with them. But what you don't hear about is the new minds, the new leaders who will carry the torch and Amanda Hoffmann is definately a new leader on the rise. She's building a finance division from scratch at Highgate and she's forging a new path at the intersection of vacation rentals and finance. In this episode we dive into her approach, get some tips and take a look at how frustrating hotel models can be for our industry. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/ Highgate: https://www.highgate.com/ Striven: https://www.striven.com/ Upwork: https://www.upwork.com
In this episode two of the industry's top thought leaders reminisce on their friendly rivarly and come together with insights meant to push the whole industry forward. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmbthe best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/ AJL Atelier: https://ajlatelier.com VRMA International: https://international.vrma.org/
Lauren Madewell found her calling when Vacation Rentals unexpectedly became the family business. In this episode Lauren and Matt discuss finding that calling, how a passion for the family business can unlock tools to work with guests and staff and what the future holds for our industry. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmbthe best in class property care and automations platform. Auntie Belham's Cabin Rentals in the Smokies: https://www.auntiebelhams.com Amber Hurdle Leadership Academy: https://amberhurdle.com/ Keystone Retreats: https://www.linkedin.com/feed/update/urn:li:activity:6988812975113437184/ Join VRMB Communities: https://www.vrmb.com/membership/
Years ago Terry and Matt started sharing and formalizing their research on tech stacks and property managment software with the wider community. In this episode they discuss the future of their Keystone project and wider lessons to think about when using a "help don't sell" model in your industry. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Vacation Rental Software Guy: https://vacationrentalsoftwareguy.com/ RSVP to Homerunners Las Vegas World Premiere: https://www.paperlesspost.com/go/y8RlVmeS3z93Rvf4B6DyJ The Essential Guide to Property Management Software: community.vrmb.com/structured-learning Join VRMB Communities: https://www.vrmb.com/membership/
Tiffany Edwards grew up in the vacation rental business and has become one of its foremost goverment affairs experts and fundraisers. In this episode we dig into what our industry is doing well and what it needs to do better for a fair regulatory future. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. How to Save Your Vacation Rental Show: https://htsyvr.libsyn.com/ RSVP to Homerunners Las Vegas World Premiere: https://www.paperlesspost.com/go/y8RlVmeS3z93Rvf4B6DyJ VRMA Advocacy Fund: https://www.vrmaadvocacy.org/ Contact Tiffany: Tiffany@colettaconsulting.com Join VRMB Communities: https://www.vrmb.com/membership/
Our scheduled epsiode for this week was interupted due to uncertainty around Hurricane Ian. Everyone involved with the show is fine and we'll be back next week with regularly scheduled programming, but for now we're going to archives and resharing Episode 19 with you, where Mike Harrington gives us a big business takeaway from Hurricane Florence in 2018. These are lessons we all need to be mindful of in the coming years. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmbthe best in class property care and automations platform. Here are some links that may or may not have been mentioned in the show: https://www.topsail-realty.com https://www.csatravelprotection.com https://www.travelguard.com https://redskyinsurance.com/ Collaborate with other professionals in https://community.vrmb.com/ Join VRMB Communities: https://www.vrmb.com/membership/
Target Market Insights: Multifamily Real Estate Marketing Tips
Mike Branam is the Director of Multifamily Sales at PointCentral which offers a property automation platform to apartment owners and operators. PointCentral's technology combined with its parent company alarm.com is installed in over 6,000,000 homes across the US. We talked to Mike about how PointCentral streamlines various technologies onto a single trusted solution, how it can increase the value of a property, and what types of properties it is for. Groundbreaker Platform for Investors: Click here and speed up the syndication process by 80%! [00:01 – 04:16] Opening Segment Mike talks about his 20 years in multifamily tech; He explains what his company PointCentral does; [04:16 – 11:46] Not Just a Smart Apartment Mike talks about some of the tech solutions for multifamily properties; He talks about common problems and how their multifamily technology solutions; How PointCentral streamlines various technologies onto a single trusted solution; How PointCentral can increase the value of a property; [11:46 – 20:42] Property Automation and Software Solutions The types of properties that benefit from smart technology; He talks about different asset classes that PointBlank can integrate with; How smart tech is useful with short-term rentals as well; Mike talks about the new functions they are looking to implement in PointCentral; The price range for integrating PointCentral; Announcement: Download Our Sample Deal and Join Our Mailing List [30:27 – 34:13] Round of Insights Apparent Failure: Creating a product that was ahead of its time. Digital Resource: DMs Most Recommended Book: Atomic Habits Daily Habit: Writing #1 Insight for Implementing Proptech into Your Multifamily Portfolio Talking to your investors about the impact of the technology. Best Place to Grab a Bite in Denver: Los Dos Potrillos Contact Mike: To reach out to Mike, go to his LinkedIn Tweetable Quotes: "Now we don't just have the smart apartment, we are moving towards smarter communities as a whole” - Mike Branam Thank you for joining us for another great episode! If you're enjoying the show, please LEAVE A RATING OR REVIEW, and be sure to hit that subscribe button so you do not miss an episode.
Steve Schwab went from living in the back of a bar in Puerto Peñasco Mexico and helping out with HVAC systems to building Casago into a major property management company with thousands of properties and franchises all over the US and Mexico. He's featured in our second episode of Homerunners and he's become a thought partner to Matt in tackling some of the deepest questions of our industry. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmbthe best in class property care and automations platform. Casago: https://casago.com/ Homerunners Casago Teaser: https://youtu.be/N282sGsb_l8 Streamline: https://www.streamlinevrs.com/ Rocky Point: https://puerto-penasco.com/ Join VRMB Communities: https://www.vrmb.com/membership/
Miriam Ramsey is a key player in the VTrips model of growth through local brands and a star of our first Homerunners episode which premieres worldwide on October 23rd at VRMA International in Las Vegas. In this episode Matt and Miriam discuss what it takes to make it in this industry, how to handle getting bought and how to nail it as a Homerunner. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Jackson Mountain Homes: https://jacksonmountainhomes.com/ Vtrips: https://vtrips.com/ Homerunners Premiere RSVP: https://www.paperlesspost.com/go/y8RlVmeS3z93Rvf4B6DyJ Explore Gatlinburg: www.smokymountains.com Jed Stevens Koloa Kai: https://www.koloakai.com/property-management-services.asp Join VRMB Communities: https://www.vrmb.com/membership/
High Point Central Cheerleader challenges Jason Goodman in a song pop quiz. How do you think she did?See omnystudio.com/listener for privacy information.
Michelle "MJ" Boyle is a patented inventor, the Hostess of the Tiny House Podcast, founder and creator of My Tiny House Village, Oregon Teardrop Rentals, and My Tiny Creekside Retreat. In this episode Matt and MJ explore the rushes and reversals inherit in Homerunning...from hitting a niche market at just the right time to real adversity shutting you down. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. My Tiny House Village: https://www.mytinyhousevillage.com Single Mother Builds Tiny House to Create Retirement Plan: https://youtu.be/3FUV-KG3tr8 Oregon Teardrop Rentals: https://www.oregonteardroprentals.com My Tiny Creekside Retreat: https://www.mytinycreeksideretreat.com Join VRMB Communities: https://www.vrmb.com/membership/
Welcome to Season 9 of the Unlocked Podcast! Lukas Krause is part of a new generation of industry professionals bringing superpowers from other industries into our own. He's running a large company in the space but focusing on small hospitality details. In this episode Matt and Lukas dive into the good, the bad and the ugly of our current high paced acquisitions cycle and talk about what it means to be a Homerunner. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Skyrun Vacation Rentals: https://www.skyrun.com Join VRMB Communities: https://www.vrmb.com/membership/
Prior to launching Season 9: Homerunners this week, Matt sat down with Breezeway founder and perennial Unlocked sponsor Jeremiah Gall to discuss highlights from last season and the state of the industry moving forward. Episode One of Homerunners featuring Lukas Krause of Skyrun Vacation Rentals drops with the VRMB newsletter Thursday September 8th. This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/
The investigation continues into Point Central's red light district. Nobody asked what a red light district would be like on an alien space colony, but we answered the question extensively. Bubble aces a job interview. Laureline catches the red eye. Valerian is sorry, you seem nice, but he kindof hates your face. Bubble is played by special guest Jeanette Blasius | The soundtrack for this series features Ben Prunty | Sound effects by freesound.org | Come talk about it in our Discord! | Look at our Patreon! Look at it! | Produced by Two Fish in a Jug | Directed by Alex Blasius | Valerian played by Jensie Britt | Laureline played by Benjamin Gray | --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/roleplayretcon/message
With nearly 20 years of experience in real estate technology, Mike Branam joins us on episode 204 of the Discovering Multifamily Podcast & has been a part of several successful prop-tech start ups serving the multifamily industry. Mike worked with several former Google Executives to help launch Rentbits which landed on the Inc 500 list of America's Fastest Growing private companies in 2008, and helped launch the industry's first smart apartment, IoT platform, Remotely, which earned "Product of the Year" at the 2015 AIM Multifamily Conference. Mike is now the Director of Multifamily Sales at PointCentral which offers a property automation platform to apartment owners & operators. PointCentral's technology, combined with its parent company Alarm.com, is installed in over 6 million homes across the U.S.YouTube: https://youtu.be/j59oElro6KAWebsite: www.redknightproperties.com/media iTunes: https://podcasts.apple.com/us/podcast/discovering-multifamily/id1506820688 #financialfreedom #passiveinvesting #activeinvesting #investsmart #investwisely #buildingwealth #multifamily #podcast #Red Knight Properties #Anthony Scandariato #Brian Leonard #investing in real estate #investing in multifamily #investing in syndication
In this final episode of Season 8 we speak with the godmother of vacation rentals, Heather Bayer of the Vacation Rental Success podcast, which has featured more than 440 vacation rental innovators and given an enormous wealth of knowledge to our community. Heather recently sold her vacation rental business after twenty years and we dig into that process, the state of the industry, and how well she has been sleeping since the deal went through. Vacation Rental Success: https://www.vacationrentalformula.com/category/podcast/ Touchstay: https://touchstay.com EBIDA Definition: https://shorturl.ae/dUDlY VRMB First Mover Status Workshop: www.vrmb.com/firstmover This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/
In this episode producer Stuart Hooper gives an update on progress at Mangofish Studios, an off the grid creative retreat center in Panama and talks to Matt about his recent article for Phocuswire.com on the challenge of scaling what cannot be scaled. Phocuswire Aritcle: https://www.phocuswire.com/challenges-scaling-vacation-rentals?fbclid=IwAR131IU5NxRVFt3T_SxGb4Mgfl_IKRin0XMHX5QbGl-fyqv8MwX4DVDsVvM Mangofish Studios: www.mangofish.studio Carl Shepherd Op Ed: https://www.phocuswire.com/short-term-rental-industry-must-do-a-better-job-vetting-travelers This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/
Victoria O'Connell is the creator of GoLightly, a home sharing platform for women. In this episode we dive into the genesis of the platform, talk about creating accountability and deep ties in a network and discuss broader concepts in niche marketing. GoLightly: https://www.wegolightly.com This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/
Tom Goodwin of Mountain Laurel Chalets in Gatlinburg, Tennessee is celebrating 50 years of making limited edition memories for guests. In this episode we dive into his direct marketing techniques, which are among the most holistic and comprehensive we have ever encountered. Mountain Laurel Chalets: www.mtnlaurelchalets.com Rue Bar Rue: https://www.ruebarue.com Track: https://trackhs.com Bomb Bomb: https://bombbomb.com This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/
Michael Skinner of Savvy Travels is a member of VRMB's first accelerator cohort and in this episode we'll take a look at achievements like his knowledge base and org chart. We also talk about retrofitting your business for better decision making. Savvy Travels: https://www.savvytravels.co Notion: https://www.notion.so Taskrabbit: https://www.taskrabbit.com OwnerRez: https://www.ownerreservations.com Rented: https://www.rented.com Waivio: https://waivo.io Inspirato: https://www.inspirato.com Selina: www.selina.com This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmbthe best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/
Kelly Hill of DoneRight Vacation Rentals/Casago Mcall has forged deep ties with her community and enjoys a sterling reputation but regulations have still come knocking. Her relationships give her a unique voice in the process and there is hope these decisions will be beneficial for the community and her business but the specter of unfair regulation always looms. We spoke with Kelly before and after critical points in the process and put them together in this two part special episode. Done Right Management: https://donerightmanagement.com Casago: www.casago.com VRMA Right to Rent: https://www.vrma.org/page/right-to-rent How to Save Your Vacation Rental Show: How to Save Your Vacation Rental Business on Apple Podcastshttps://podcasts.apple.com › podcast › how-to-save-you... Streamline: https://www.streamlinevrs.com Wheelhouse: https://www.usewheelhouse.com Noiseaware: https://noiseaware.com Rent Responsibly: https://www.rentresponsibly.org This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmbthe best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/
This episode is sponsored by Beyond. You can discover more about Beyond at our Virtual Vendor Showcase: https://vacationrentalformula.com/beyond Listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS439 Want to get access to some of our best tools? Get The Toolbox >> https://www.vacationrentalformula.com/toolbox
Paul Waldschmidt of OwnerRez has spent the last ten years quietly building one of the best property management softwares in the industry. OwneRez barely advertises and yet they have a fiercely loyal customer base and are raved about in our private forum, VRMB Communities. In this episode we dive into innovation, pricing and loyalty with Paul and come away with some lessons we can all benefit from. OwnerRez: https://www.ownerreservations.com Paul's Essay on Pricing: https://www.ownerreservations.com/blog/new-ownerrez-pricing-for-2021 Paul's Growth Essay: https://www.ownerreservations.com/blog/growing-pains-our-size-has-changed-but-our-commitment-and-values-have-not Kingdom Website Performance: https://www.pingdom.com Ahrefs SEO: https://ahrefs.com This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/
Miles Chew of Compass Resorts is a marketing manager in the high stakes destination of Destin, Florida. In this interview Miles and Matt talk about being a marketing manager inside a hospitality company and nerd out on the specifics that drive leads and bookings. Compass Resorts: https://www.compassresorts.com Fall Family Facebook Campaign: https://www.facebook.com/CompassResorts/photos/a.10150567268536319/10158019932331319 Key Data: https://www.keydatadashboard.com Beyond Pricing: https://www.beyondpricing.com Track Hospitality Software: https://trackhs.com Palms of Destin: https://www.palmsofdestinflorida.com Blue Tent: https://www.bluetent.com Google Analytics: https://analytics.google.com This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/
This episode features Madeline List, a senior research analyst at Phocuswright, the leading travel industry research platform. Our nacesent vacation rental movement isn't always well understood by the broader travel industry and this is in part due to a lack of good data to explain the story of our rise. Madeline is almost single-handedly changing that from a research perspective. Today's conversation features macro trends like vacation rentals versus hotels in terms of market share and what travelers really want. Phocuswright Through the Roof: U.S. Short-Term Rentals 2021 The New Nomads: Work and Play from Anywhere VRMB's Trends Report 2022 VRMA Homerunners Ep 1 Conference Teaser Contact Madeline This episode is brought you by PointCentral, the leaders in smart home automation, and Breezeway, the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/
After working in the industry for nearly a decade, Brittany Blackman started Breathe Easy Rentals in the crowded Destin, Florida market. She quickly gained a foothold by providing a no stress hospitality experience to guests and owners alike. In this episode Brittany also talks about heartfelt videos she has been sharing that have gained her a viral following and perspective on the business. Breathe Easy Rentals Brittany's Videos TouchStay Florida Alliance for Vacation Rentals VRMB's Trends Report 2022: https://www.vrmb.com/vrmb-2022-trends/ This episode is brought you by PointCentral, the leaders in smart home automation, and Breezeway, the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/
Jeff Brown of Loma Homes is innvotating in a unique space within the vacation rental industry. In this episode we explore his themed home business, the tech used to power it, the bumps along the way and the money he uses to grow the business. Loma Homes TaskRabbit Pricelab Stayfi Annversary Inn This episode is brought you by PointCentral, the leaders in smart home automation, and Breezeway, the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/
Virginia Ivy is a hospitality pioneer. From opening a music venue in a dead part of Memphis to starting her current vacation rental business in the Arkansas Ozarks, she has earned ‘first mover status' many times over. She is now an integral part of a tourism oriented community and expanding into related businesses, but through it all she understands the best way to superb guest experience is to focus on the things she loves. Ivy Vacations About the Area Digital Agency for Travel Industry HR4VR This episode is brought you by PointCentral, the leaders in smart home automation, and Breezeway, the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/
Megan Carda of Lifestyle Properties used her passion for her local community to build a network of connected businesses that opened the doors to Oregon's Wine Country. Not only does this create a rich guest experience, it drives business to the community and puts Megan lightyears ahead of the competition. Lifestyle Properties of Oregon Motivation for Conferences in 2022 RueBaRue RueBaRue Guidebook for 'The Pearl' PinotCar LiveRez LiveRez Conference VRMA Zip Recruiter This episode is brought you by PointCentral, the leaders in smart home automation, and Breezeway, the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/