Podcasts about norwich union

Small Biz Matters: People, Policy, Purpose ~ Episode #224 Broadcast date: 27th February 2024 Host: Alexi Boyd, Small Business Advocate & Policy Advisor Guest: Stephen Walters, Chief Economist Business Council of Australia (BCA) There is a group of boffins who wield influence and power in Canberra and across the state and local governments too. And it is just as well since they know the effect of policy and politics on businesses and the economy as a whole.  But the big question we're going to ask today is how well do they understand and reflect the needs of small business in their research and policy work? We are, after all, the backbone of that economy! We welcome to the show Stephen who as the previous Chief economist for NSW Treasury and Chief Economist with the Australian Institute of Company Directors (AICD) and J.P. Morgan. He's passionate about ensuring all stakeholders in the economy have a better knowledge of how macro economics shapes the real world we all live in and that which small businesses thrive. PEOPLE – Tell us about your role as NSW Chief Economist during the pandemic. How have economists become so influential in the media and advocacy work and critical in the decision making process? POLICY – How and which macro-economic factors most influence policy makers when designing that which so greatly impacts small business PURPOSE Behind closed doors, what data really matters as opposed to the limited stats we hear about in the media? Does this between state and federal governments? Stephen Walters is Chief Economist for the Business Council of Australia (BCA), based in Sydney. He previously was Chief economist for NSW, based in NSW Treasury. Before joining Treasury, Stephen was Chief Economist with the Australian Institute of Company Directors (AICD) and, for 14 years, was Chief Economist for investment bank J.P.Morgan. Stephen previously was Senior Economist with Access Economics in Melbourne and International Economist with Norwich Union and Alliance Capital in the United Kingdom. He also spent seven years as an Economist with the Treasury in Perth. Stephen holds a Bachelor's degree in economics from the University of Western Australia and a Master's degree in applied finance from the University of Melbourne. He also has qualifications in journalism and graduated from the AICD's Company Directors Course in 2017. Stephen has published two books, with a third to be published soon. Stephen is chair of the Executive Committee of the Australian Business Economists (ABE) and is a member of the Australian Statistics Advisory Council (ASAC). To find out more go to: Business Council of Australia

Is an over reliance on analytical and logical thinking stifling innovation in insurance? How can we help clients become more emotionally invested in the insurance they purchase, and why should we? Welcome to the 100th episode of the Insurance Broker Podcast, and the first to be recorded live! This week, we are celebrating this milestone by tackling some big questions with three titans of the industry – Sam White, Peter Blanc, and Steve White! In conversation with Boston Tullis' Sarah Myerscough, they discuss the dichotomy of ‘left brain' (analytical, logical) and ‘right brain' (creative, emotional) thinking. Bemoaning the industry's general reliance on the former, they highlight the need for emotionally driven engagement with customer needs for insurers and brokers alike to truly innovate. Touching on all the major problems facing the industry today, including new regulatory pressures, the cost-of-living crisis, and recruitment difficulties, each of the guests emphasise how tapping into emotionally driven thinking can provide an alternative perspective from which to understand and tackle these issues. Quote of the Episode “Fundamentally, people don't care about insurance. And that's our fault. If we can't get people emotionally invested in what we're doing, then they do just think, [‘I'll buy] whatever is cheaper'… Somebody will buy a life insurance policy online, just as a kind of, ‘I'd better grab that'. We need to learn how to evolve the product so that we can really get people to understand what they're buying in a digital world, as well as face to face.” For many people not well-versed in industry jargon and technicalities, an insurance policy is often considered an grudge purchase. Despite the fact that policies are taken to protect their lives and livelihoods if disaster were to strike, there is often an emotional disconnect between the purchasing of a life insurance policy, for example, and an in-depth consideration of the reasons why one needs it. This is becoming increasingly challenging due to the digitisation of the insurance market, by which face-to-face discussions between clients and insurers are becoming eclipsed by the ease of doing it all online. Sam White argues that the insurance industry as a whole needs to improve its external communication in this regard, in order to crystallise in a prospective client's mind, the potential consequences of taking out a lacking insurance policy, be it for their business, their car, or their life. Key Takeaways Increasing the educative role of insurers and brokers could be instrumental to curbing the public's general disinterest in their insurance policies, and indeed, to reorienting the industry's reputation in their minds. Communicating with customers on an emotional, rather than purely statistical level could be hugely beneficial to broadening the general understanding of what insurance is and why people need it, which people are often falsely assumed to automatically understand upon becoming adults despite being minimally, if at all, addressed during school education. Additionally, a greater emphasis on the emotional, human element of insurance could help with the industry's floundering recruitment efforts. Sam White suggests that emphasising the practicalities of insurance will quickly lose the interest of potential candidates. Alternatively, highlighting the ideology of insurance may be a great way to capture and retain their interest. Peter Blanc asserts that there should be a moral overlay upon everything we do in insurance, which should assist in the navigation of when to deploy ‘left brain' or ‘right brain' thinking. As a result of the cost-of-living crisis, many people are looking to cut expenses wherever they can. In attending to this crisis, there needs to be a balance in both logical and emotional thought. There needs to be a balance in attending to this crisis. A customer's primary concern may be cost, and using right brain/emotional thinking we may be driven to provide them with a cheaper policy. However, we must also use logical thinking – what will ultimately save the client money long term? If they need to make a claim, will this cheaper policy actually provide the help they need? Peter suggests that ‘we should fundamentally be providing products that enable people to go about their lives without undue risks'.   Best Moments/Key Quotes “People work for organisations that they want to work for, and that they enjoy being part of. Our job as leaders, I think, has changed enormously over the last few years. It's all about creating an environment where people want to work for us. Employers had the power 10 years ago. I'd say employees have the power now. And that's a much nicer place to be.”   “It's a problem that we haven't quite managed to deal with yet, actually how to communicate to customers in a way that they want to be communicated with. We still just inundate customers with utter nonsense: the renewal invites, the PDF documents with 80 pages that no one is ever going to read. And that's our standard mode of communication with customers, which I think is appalling and needs to change.”   “The big change will be that I think the regulator will expect us to deliver products that are going to work… We have to be talking to our customers truly understand what they need, and then make sure we're doing our job, so that when something does go wrong, they are looked after.”   Resources The BIBA Pod: https://thebibaconference.org.uk/feed/podcast/ BIBA - BIBA Homepage - British Insurance Brokers' Association Howden Group - Howden Broking Group - Global Website (howdengroup.com) Stella Insurance AU - Stella Insurance - Insurance Provider for women in Australia Stella Insurance UK - Home - Stella Insurance (withstella.co.uk) Human Business with Sam White: https://www.spreaker.com/show/human-business   About the Guest Sam White is the Founder and CEO of Stella Insurance, which launched in Australia in 2020 and launched in the UK in November 2022. A pioneer in the insurance industry, Sam is also host of the Human Business Podcast. Sam's LinkedIn Profile: https://www.linkedin.com/in/sam-white-093b9b22/   Steve White is the CEO of the British Insurance Brokers Association (BIBA), with an extensive career in the insurance industry. He previously worked for Norwich Union, followed by a 21-year stint at Orion Insurance Company, a few years with the General Insurance Standards Council, and subsequently, the Financial Services Authority. Steve's LinkedIn Profile: https://uk.linkedin.com/in/steve-white-437107a   Peter Blanc is the Exec Chair for Howden UK and Ireland, and the CEO of Aston Lark. He founded Aston Lark by merging Aston Scott Group with Lark Group in 2017. The business has completed 56 acquisitions since then, and Peter subsequently sold the business to Howden. Aston Lark now leads the M&A drive for Howden. Peter's LinkedIn Profile: https://www.linkedin.com/in/peter-blanc-0402961a/   About the Host Sarah Myerscough is the Sales and Marketing Director of Boston Tullis Group. The founder of The Insurance Brokers Podcast, she brings a wealth of experience and a fresh perspective on communication in the insurance sector. Boston Tullis works with insurance professionals to build effective communication both internally and externally through podcasting, event reporting, videography, and internal communications facilitation. Website: https://bostontullis.co.uk/ Evaluation Link: https://s.bostontullis.co.uk/s/podcastevaluation      

Alison Lambert joins Dr. Andy Roark to discuss what can be learned about pet insurance in the United States from pet insurance in the UK and Australia. Both the UK and Australia have traditionally had much greater utilization of pet insurance by pet owners, and as a result, pet insurance in those countries looks quite a bit different than it does in the US. Now, as the market for pet insurance in the United States grows by leaps and bounds, what changes can we expect as more and more pet owners acquire insurance? LINKS: OnSwitch: https://onswitch.co.uk/ CareCredit: https://www.carecredit.com/ ABOUT OUR GUEST: Alison Lambert is a proven business leader having created an award-winning business from scratch. Seeing a niche and creating innovative products and services that have created real change in a conservative business sector, Alison has led the Onswitch team to become the brand leader in their sector in a challenging economic climate and with a very conservative profession. Alison has coached start-ups and mature businesses to business improvement and has a certain way of enabling change in even the most “traditional” of characters. At the beginning of her business career Alison spent time coaching non-Vet sector businesses ranging from Anglian Water to Norwich Union now Aviva. Prior to starting her own business Alison spent 10 years in FMCG with MARS and Colgate Palmolive Alison is Honorary Associate Professor in Business at Nottingham Vet School and was awarded the Australian Veterinary Association inaugural “Business Thought Leadership” award in 2019 and the RCVS Impact Award in 2021

In this podcast Jonathan Swift, content director at Insurance Post, discusses the future of telematics and connected vehicles with Paul Stacy, the global sales director at IMS.Among the topics they discuss are whether 20 years after Norwich Union first begun black box trials in the UK, if telematics is finally at a tipping point in terms of mainstream acceptance?And if it has made a break through where will connected vehicle insurance go next?To get more information about Motor and Mobility and to sign up to attend today please click here See acast.com/privacy for privacy and opt-out information.

Dame Jayne-Anne Gadhia and Richard Harpin join James Ashton to discuss starting a business in a pandemic, coping in a crisis, long-term ambition and being kind to yourself. Dame Jayne-Anne Gadhia is the founder and executive chair of Snoop, a banking app designed to help consumers save money on bills and day-to-day spending that recently raised £10m via crowdfunding. Dame Jayne-Anne spent six years at Norwich Union, before founding Virgin Direct and then Virgin One, which was acquired by Royal Bank of Scotland in 2001. Her next venture was challenger bank Virgin Money, which swallowed much of the collapsed Northern Rock. It listed on the stock exchange in 2014 and was bought by another lender, CYBG, in 2018. Richard Harpin is chief executive of Homeserve, the home repairs firm that helps more than 8m customers worldwide with burst pipes and heating breakdowns and runs the Checkatrade tradespeople website. He founded the firm in 1993 as a joint venture with South Staffordshire Group and successfully revived the business after it was hit with a giant £31m fine for mis-selling in 2014. Harpin’s business training came through Procter & Gamble’s brand management programme and a stint as a management consultant at Deloitte. Now he backs entrepreneurs by investing in promising start-ups. Leading is supported by Lockton, the world’s largest privately-owned, independent insurance broker. Lockton's independence means its 8,000 associates worldwide are free to focus solely on their clients' risk and insurance needs. To hear more from Lockton experts, please visit locktoninternational.com/gb/insight For further details of this series, follow @leadingpod or go to leadingpod.com James Ashton’s book The Nine Types of Leader (bit.ly/NINEbook) is available to order now.

We are joined in this episode by Jayne-Anne Gadhia, Founder and Executive Chair at Snoop. Jayne-Anne talks to us about building a career and continuing to innovate in the face of uncertainty, from Norwich Union to Virgin Money and their eventual acquisition of Northern Rock after the financial crisis. Jayne-Anne also talks about how Snoop, and open banking more generally, are responding to customer apathy with traditional banking and delivering meaningful and actionable insight to customers, while offering some reflections on what diversity in business should mean today.

The Game Changers Experience are deep dive conversations with some of leading business disruptors, Olympic athletes, celebrities, entrepreneurs, influencers and movers and shakers from around the world. You will learn the insights about the winning principals in mindset, productivity, marketing, branding, entrepreneurship, business strategy and more. Entwining elite sports with entrepreneurship. This week's episode is with Gavin Preston who is a business strategist, author, business growth mentor and host of the podcast show ‘The Business Mastermind'. Gavin is a sought-after speaker on business and personal growth. HSBC commissioned Gavin to design and deliver a two-year national speaking tour for their customers. The 84, one day “Strategies for Growth” events were widely seen as the best one-day event their customers had been on. Gavin has worked with Aon, Bayer, Carphone Warehouse, Cigna Healthcare, Dairy Crest, Ford, Fresenius Kabi, HMRC, HSBC (UK,US & Canada), ICI, Norwich Union, Novartis, Rio, Tinto, Royal Bank of Scotland, Schiedel, Talk Talk and the Metropolitan Police. In this show we cover What business owners need to focus on right now that takes them from survive to thrive You will learn about the 6 things that when you put them in place in your business will increase revenue, profit and team engagement and get you on track to thriving  Understand what can hold business owners back when growing their business The common mistakes that businesses make when they try to scale Get fresh insights into your business through the use of some powerful strategic planning models You can connect with Gavin by connecting with him on Twitter: @gavinpreston Access Gavin Free Gift: https://www.surviveandthrive.cc This show is hosted by Ultra-High Personal Productivity Authority, Business Strategist, Former Elite Athlete, Author and Public Speaker. The Game Changers Experience will take your life and business to the next level as part of our mission of serving entrepreneurial communities globally and impact 100,000 entrepreneurs to become a game changer. Connect with Adam by clicking here Follow him on Instagram  Get access to his bonuses and event invitations by clicking here  Listen to him on YouTube  Join the conversations in the Game Changers Facebook Group

Welcome to the latest episode of the Zero Hour podcast and your host today is Karla Reffold. Today, we are joined by Michael Faber. Michael has been in business continuity, crisis management and operational risk since the early 90s. He has worked in financial services his entire career working at organisations like Norwich Union, JP Morgan, Schroders and TP ICAP. He is the past chairman of BSI committee responsible for the development of the first British Standard in Governance and the former vice-chairman of the European Institute of Governance Awards and the Institute of Operational Risk. Key Minutes 5:15 - New business as usual 11:50 - Business continuity with cybersecurity 19:20 - Budgets in business continuity planning 24:20 - Can we produce revenue from business continuity? 29:00 - The risks that we need to manage 31:45 - How will the financial services market move forwards from here? 36:50 - Brand reputation internally and externally 45:00 - Ten Quick Fire Questions Key Messages Bridging the gap of knowledge and language between the business and the cybersecurity and risk lines are crucial. Risk has two words inside it - threat and opportunity. We need to turn the word risk into the positive. We need to map end to end process of the services we provide, and make sure we manage the risk and impact to the customer. You can find Michael at: LinkedIn: https://www.linkedin.com/in/michaeljfaber/?locale=de_DE Follow us:
Twitter: @zero_hourpod
Instagram: @zerohourexperience
Website: www.beechermadden.com This podcast is sponsored by:
BeecherMadden - www.beechermadden.com
Cyber Security Professionals - www.cybersecurity-professionals.com

Phil’s guest on this episode of the IT Career Energizer podcast is Stephen Woolston.  Stephen is a program and service delivery consultant with an extensive background in IT infrastructure.  He holds a first-class computer science degree from Nottingham University and started his career working on mainframe systems at Norwich Union. He is also a professional coach, helping people to become happier and more successful in what they do. In this episode, Phil and Stephen Woolston discuss how to quickly adapt your approach to problem-solving, in an ever-changing landscape, by using radical adaptability and positive direction-finding. How to quickly adapt to new environments, find and fix more problems effectively. As well as the importance of having confidence in your abilities. KEY TAKEAWAYS: (3.04) TOP CAREER TIP Develop radical adaptability and a positive direction finder. You need to have the ability to drop into any commercial environment and quickly figure out what is happening and how to move things in the right direction. During the podcast, Stephen explains, what he means by radical adaptability and positive direction-finding. As well as how you can develop those skills. (5.23) WORST CAREER MOMENT Stephen was once an operational planner, responsible for the governance of approving renewal costs. When he started, he was handed a cost schedule that he assumed covered everything. Unfortunately, a big expense had been left off that schedule. From this experience, Stephen learned it is not enough to simply check your work. You also need to be on the lookout for mistakes that have slipped through the net. The experience taught him that no colleague can produce flawless work every time. (9.46) CAREER HIGHLIGHT For Stephen, the highlight of his career was taking a leading role in Norwich Union´s Unix systems management. At the time, Unix was in its infancy. So, Stephen had to develop backup, recovery, monitoring and alert systems because they were not really available elsewhere. (12.56) THE FUTURE OF CAREERS IN I.T The fact that there are always new problems to solve is exciting. But it is also a huge challenge. You have to constantly be learning new things to keep up. Something that will also be the case in the future. (15.12) THE REVEAL What first attracted you to a career in I.T.?– As a child, Stephen liked sci-fi, so a career in IT was a natural choice. What’s the best career advice you received?– Every day you are creating your career. Things are constantly changing so you need to regularly review the direction you are going in. What’s the worst career advice you received?– Get into one big, rich and powerful company and stay there. What would you do if you started your career now?– Stephen would network more and do so from the very start. What’s your number one non-technical skill?– Communication skills, if yours are good you can work anywhere on any project you want. How do you keep your own career energized?– By seeking opportunities to work in new environments. What do you do away from technology? – To relax, Stephen listens to movie soundtrack music and spends a lot of his downtime coaching others. (19.40) FINAL CAREER TIP Have confidence in your abilities, don´t worry that you don´t know everything. Nobody understands a technology or subject completely. Tech moves too fast for that to be possible. No firm is running perfect systems. There is no shortage of things to fix or update, so you will always be able to contribute something important. BEST MOMENTS (3.26) – Stephen- “You cannot fit the client's problem to your solution, you have to fit your solution to the client's problem.” (7.03) – Stephen- “If there is an error somewhere, find it before it finds you.” (12.44) – Stephen- “With every evolution, we solve old problems, and we create new ones. They're the ones we need to focus on.” (14.14) – Stephen- “Develop adaptability and positive direction-finding skills to meet the new challenges in IT.” (17.36) – Stephen- “Good communication skills enable you to solve many more problems and work with far more people.” (20.17) – Stephen- “Have confidence in your abilities. Don´t worry that you might not know everything about everything.”  ABOUT THE HOST – PHIL BURGESS Phil Burgess is an independent IT consultant who has spent the last 20 years helping organisations to design, develop and implement software solutions.  Phil has always had an interest in helping others to develop and advance their careers.  And in 2017 Phil started the I.T. Career Energizer podcast to try to help as many people as possible to learn from the career advice and experiences of those that have been, and still are, on that same career journey.   CONTACT THE HOST – PHIL BURGESS Phil can be contacted through the following Social Media platforms: Twitter: https://twitter.com/philtechcareer LinkedIn: https://uk.linkedin.com/in/philburgess Facebook: https://facebook.com/philtechcareer Instagram: https://instagram.com/philtechcareer Website: https://itcareerenergizer.com/contact Phil is also reachable by email at phil@itcareerenergizer.comand via the podcast’s website, https://itcareerenergizer.com Join the I.T. Career Energizer Community on Facebook - https://www.facebook.com/groups/ITCareerEnergizer   ABOUT THE GUEST – STEPHEN WOOLSTON Stephen Woolston is a program and service delivery consultant with an extensive background in IT infrastructure. He holds a first-class computer science degree from Nottingham University and started his career working on mainframe systems at Norwich Union. He is also a professional coach, helping people to become happier and more successful in what they do. CONTACT THE GUEST – STEPHEN WOOLSTON Stephen Woolston can be contacted through the following Social Media platforms: Twitter: https://twitter.com/woolers LinkedIn: https://www.linkedin.com/in/stephenwoolston/ Website: https://theswcoaching.com

Amanda Mackenzie and Matt Hyde join James Ashton to discuss promoting better business behaviour, mobilising a volunteer force, magpieing great ideas and showing some vulnerability. Amanda Mackenzie is the chief executive of Business in the Community - The Prince of Wales’ Responsible Business Network. Its 700 members seek to do business better - whether that is helping the environment, their own staff, or society at large. If they get it right, they might even boost levels of public trust in large enterprise. Mackenzie has over 25 years of commercial experience, including director roles at British Airways Airmiles, BT and British Gas. She joined Aviva as chief marketing officer to change its name from Norwich Union. Matt Hyde is chief executive of the Scouts, the fast-growing youth movement with 640,000 members in the UK. While for some adventurer Bear Grylls is the organisation’s public face as the Chief Scout, Hyde has spent the last six years working on strategies that have developed the Scouts far beyond their campfire heritage. A Million Hands has reasserted the Scouts’ strength in volunteering while Skills for Life has taught youngster about teamwork and leadership. Hyde was formerly chief executive of the National Union of Students. Find out more @leadingpod or www.leadingpod.com

Un nouveau hors-série cet été alors que Chuck et sa bande viennent vous rendre plus niaiseux. Aujourd’hui: Chuck se demande si le terme “châtin” est une couleur taboo auprès des filles, Nick fait une autre autre référence, Nick explique la saison du “toute-en-même-temps”, Mel nous explique l'absence cruelle d’activité les lun-mar-mer à Sherbrooke, on imagine se faire des selfies sur Mars, on en revient toujours pas des prix que The Martian à gagné, Mel veut devenir politicienne! On parle de Norwich Union pour fuckall raison, on se demande quelle est la meilleure application sur nos cells, Nick aime bien son calendrier, on continue d’imiter Sam Breton, Mel aimerait bien décimer une bonne partie de la population, Nick nous parle des dangers du Zika, on devienne la meilleure apocalypse, le niveau montant de l’eau, Mel ne connaît pas les joies du service de garde, Mel aime bien utiliser ses frères, Mel aime bien “surfer sur Google”, c’est fou à quel point on se départie rapidement de nos téléviseurs, on s’étonne des gens qui ne se servent pas de la technologie quotidienne, Mel aime ses Ramen traditionnelles, Nick enjolive tout avec du lard, Nick trippe les Tasty Bytes, Nick aime bien créer les malaises dans les partys, on parle de la sélection naturelle des partys, Nick veut savoir comment travail un jardinier du Jardin botanique, on veut comment fonctionne un chauffeur d’autobus et bien plus! Le prochain hors-série se passe le 30 juillet 2016. D’ici là, restez sage! Facebook - iTunes - Youtube - Google Play - Stitcher Le blogue de Mel: http://meljuste.wordpress.com/ Le beau Nick: www.facebook.com/nicprovo?fref=ts Votre animateur: www.facebook.com/charles.tleduc Twitter: LPB: http://twitter.com/lepbonheur Mel: http://twitter.com/MlleRammstein Nick: http://twitter.com/NickProvost Chuck: http://twitter.com/Chucktl

Day three of the IMPACT 2008 technical conference featured a customer roundtable on the impact of SOA in their businesses. IBM's Katie Kean hosts executives from Norwich Union, Pep Boys, Nortell, and Spotlight Pty.

The environmental impact of IT – Carbon labels too costly for business – Carbon footprints at home - Tom Oxley of Norwich Union on green business – “Sea Tubes? to stop climate change? – How green is my Tesco?