Podcasts about top tasks

Hardly a day goes by now without a news article circulating telling us of the boundless benefits of the next phase of AI and how we must all hurry to adapt. There's little time to think about the pros and cons – the mainstream narrative is get on board or get left behind. But what's at stake? What are the downsides? Activist Gerry McGovern is hugely concerned. And rightly so. The environmental footprint of next generation technology is barely mentioned. Author of World Wide Waste, Gerry has committed to sharing the true cost of AI as far and wide as he can. In this episode, Cat, Jen and Dom chat with Gerry to learn about the carbon impact of all-digital and uncover what internal communicators can do to educate, inform and help their organisations reduce their carbon emissions.   Takeaways Recognize the absence of bicycles in advertising and the prevalence of artificial bicycles for indoor use. Shift from propaganda to realism in order to make meaningful changes. Ask harder questions and work towards changing behaviors and mindsets. Slow down and recognize that humans were not designed for the fast-paced lifestyle we currently lead.   About Gerry McGovern Gerry has published eight books on digital content and data. In 1996, the Irish government published his report, ‘Ireland, The Digital Age, The Internet.' That same year, The European Union awarded Nua, a company he co-founded, its Best Overall WWW Business Achievement Award. Gerry's latest book, World Wide Waste, examines the impact data waste and e-waste are having on the environment and what to do about it. Gerry also developed Top Tasks, a research method used by hundreds of organizations to help identify what truly matters. The Irish Times has described Gerry as one of five visionaries who have had a major impact on the development of the Web.  www.gerrymcgovern.com gerry@gerrymcgovern.com @gerrymcgovern@mastodon.green    

Hey Friend! Do you feel overwhelmed by your to-do list? You're not alone. I remember when I wrote down tasks I needed to complete for the day and by the end of the day I would be so frustrated that I didn't get them all completed. If this sounds familiar then you are in for a treat today. In today's episode I will share a simple process you can do today that will help you waste less time and get more done. You can get most things back but you can never get back your time. Listen today to learn the fun exercise. Enjoy! Sign up to become an insider of the show and be the first to snag your free gifts: Count me in!  Yes, I'm ready to book my FREE mentor session.  Snag Your Free Gift ➪ 7-Day Journaling Workbook Remember to SUBSCRIBE to get notified when there are new episodes! Join Our Facebook Community: Transformed Empowered Moms Connect with me: support@kimberleysexton.com  If you have any advice questions please share them in the email above. Here to help in any way I can. Thanks!  Your best is yet to come, Kim - Christian Mentor for Stay-at-home Moms  

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Key links Sign up to our newsletter: https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd This is HCD / Ireland event with Gerry McGovern and Ulla Devitt on November 11 - https://www.meetup.com/thisishcd-ireland-chapter/ This is HCD / Sydney event with Luke Craven on November 17 - https://www.meetup.com/this-is-HCD-sydney/events/280736773/ Join the Slack HCD Group: https://www.thisishcd.com/community/slack-community Transcript Hey folks and welcome to another episode of Global Voices the podcast dedicated to the wonderful chapters of This is HCD around the world. Today on the show we have a few things to chat about. So, there's been some updates from chapters, and we have an event happening this coming week in Ireland, and will be hearing from Sarah, our brilliant chapter Lead shortly. We will also include the event in Australia on November 17 again with Ines and Luke Craven which is a brilliant event - and replay the message from the last episode First up. Slack Channel We had a few teething issues around self-on boarding  to the Slack channel over the last week and that has been resolved now (hopefully)! As we move away from Meetup on Jan 1, we want to create more community level conversation within our Slack. A few people asked why we are leaving Meetup. Well there are a few reasons - I will cover off.   In my option, Meetup is a bad system for Community leaders to host with. The system itself is really clunky, poorly designed, and they never want you to leave. In fact once my credit card didn't go through, around the time I was leaving Australia. Without knowing this, they offered one of the communities to the first person on the list. Who could have taken the community that I had been paying for and I would have lost it. Meetup didn't care about this as this was their process. So you can't really LEAVE or close the community They do nothing to encourage community interaction. All it is is a database with people. We want to do more in this space, and Meetup is not the right place for us to do this. We have a Pro Level Mailchimp account, and Slack channel and figure we can do this better - with a little more work. So hope people will move over and follow us off Meetup. It might not be perfect, but it gets us closer than working with Meetup Back in the day, when I was a musician and working for Myspace - I saw businesses pour millions and millions of dollars into their Myspace communities. I saw bands and musicians delete their websites and replay the narrative that you don't need a website anymore, myspace does it all and better. This was probably true at the time for some. But what happened when a big corporate like News bought the website, and ran it into the ground? All that effort of building communities just floated away. I don't want that for the This is HCD Community system. We would rather own and have better control how we work, and use platforms that are agnostic. So going back to Slack - in the show notes now, you can join up. Join one of the channels in your timezone, like UK, Ireland, Sydney, Berlin, Melbourne, Cameroon etc. If you know of other people in your area who might be interested, invite them along too. We want to create a two level community - at a Global Level and at a Community level.  Melbourne event happening soon too - and will have more in the next episode   UK event In other news, we are edging closer to our first event in This is HCD UK. Be first in line by signing up to our newsletter (link in the show notes) Ireland Let's listen to the event in Ireland happening this week It's with the one and only, Gerry McGovern, host of World Wide Waste Podcast and creator of the wonderful Top Tasks method - Gerry works with us at This is Doing too and recently spoke at the last Doing Design Festival in June with Ulla Devitt from Ireland Health Department (HSE) - it was one of the highlights of the day and we are excited for them to give a talk at This is HCD Ireland Sydney - November 17th  Let's take a listen to Inez in Sydney about the upcoming event with Luke Craven. So that's all for this episode - if you have any questions, please hit me up on Slack @gerry - or via email if you're not part of the community at gerry@thisishcd.com Chat to you all soon See omnystudio.com/listener for privacy information.

Wondering which items should be added to your end of year financial to-do list? Here are nine money moves to make before the new year.

Technology has been growing at a rapid speed, and the consequences are becoming apparent. There's more to this industry than just innovation. Our guest today exposes the dark side of digitalization you don't readily see. Gerry McGovern talks about the effects of the digital world on the environment and the steps we can still take to stop it. As an applauded visionary against climate change, Gerry's latest book, World Wide Waste, elaborates on the environmental impact of technology. He's widely known for Top Tasks, a research method he developed to identify what truly matters to people. Prepare to be challenged as he shares ideas and resources on how you can make a difference. Tune in today! The show notes, including the transcript and checklist to this episode, are at marketingspeak.com/303.

Find Gerry's book - Top Tasks - here: https://www.amazon.co.uk/gp/product/1916444601?pf_rd_r=JFSFFGCWKEDECGV2DT2P&pf_rd_p=e632fea2-678f-4848-9a97-bcecda59cb4e

My favorite question from clients: What else can you do? This episode has additional digital marketing services to offer as a unicorn virtual assistant. If you’re listening as a biz owner, ask your unicorn to do these!!!   Links Mentioned:  Read: Tasks to Hand off to a Digital Media Unicorn VA   Learn with me: Gif & Sticker Making Workshop - $17.99 crash course to turn your clients into a gif! The Quickstart to Facebook Community Management - the unicorn gateway job to digital media work in just 2 hours The Digital Media VA Crash Course (get on my waitlist)   Connect with Me: The Digital Media VA Lab - a free FB community  Instagram: @emilyreaganpr Facebook: @emilyreaganpr   >>> Download my Top Ten Most Requested Digital Media Tasks & Services  >>> Take the Quiz to Discover your Digital Dream Job

Most of customer experience is cleaning and sweeping - Interview with Gerry McGovern who is the founder and CEO of Customer Carewords and the author of six books on all things digital, content, transformation and online customer experience. He is about to publish a new book at the end of this month: Top Tasks – A How to Guide, which provides an A to Z look at the Top Tasks methodology that Gerry has developed and has used in around 4-500 organisations around the world over the last 20 years. Gerry joins me today to talk about the book, why being great is hard work and to take a closer look at the Top Tasks methodology.

We love a good Q&A! In this episode we answer your questions about sugar alcohols, cholesterol in food, the best things we have invested in for our health and much more. Plus the winner of Neat in the New Year is announced!

There's some of you might know the Top Tasks methodology already and even if you do, I'd encourage you to listen to this episode, as I break down the method to better understand the mechanics behind Top Tasks, and also get Gerry's insights into where it works well - as well as looking at the origins of the method. There's so much wisdom in this episode, I just know you'll enjoy it - Gerry McGovern on Twitter Sign up to Gerrys McGoverns amazing newsletter Buy Gerry's books and specifically the new Top Tasks book This is HCD is brought to you by Humana Design Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter Join the This is HCD Slack Channel Follow us on Medium   Support the show.

There's some of you might know the Top Tasks methodology already and even if you do, I'd encourage you to listen to this episode, as I break down the method to better understand the mechanics behind Top Tasks, and also get Gerry's insights into where it works well - as well as looking at the origins of the method. There's so much wisdom in this episode, I just know you'll enjoy it - Gerry McGovern on Twitter Sign up to Gerrys McGoverns amazing newsletter Buy Gerry's books and specifically the new Top Tasks book This is HCD is brought to you by Humana Design Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter Join the This is HCD Slack Channel Follow us on Medium   Support the show.

Hazel White and Mike Press from OpenChange in Scotland join me on the show this week, and we dig  a little deeper into what myself and sarah drummond covered about the changes in the scottish design landscape and what trigged this. We speak more about a walkabout, service safari or observational masterclass that the guys gave at service design days in barcelona, and what’s so good about these types of workshop activities. Now before we jump into the interview, i wanted to mention we have a shelf load of books to give-away as thank you to all of our listeners in 2018. To be in with a chance of winning the books, you need to be on our newsletter which you can subscribe on our website at thisishcd.com - we’ve got books from O’Reilly Media  in NYC one of our biggest supporters, as well as exclusive TIHCD discounts for Rosenfeld Media books and also have 2 books from the guys at Smashing Magazine. We also have signed copies of Andy Polaines Service Design book and Gerry McGovern’s latest book, Top Tasks. Read the transcript of this episode on our website Visit OpenChange.co.uk Tweet Mike Press Tweet Hazel White This is HCD is brought to you by Humana Design Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter Join the This is HCD Slack Channel Follow us on Medium   Support the show.

Top 10 Tasks A VA Can Do For Any Business Want the transcript? Download it here. In this episode, Barbara and Matt share with listeners the virtual assistant tasks that they feel a VA can do to help you in your business. During this episode, we take a look at how every minute you can save in your business and put into a direct income generating task, or something else important in your life, is a minute that is valuable to you.                                                                                         Some of the areas covered include:   Calendar management – whilst this may seem like a simple task that you can do yourself, if you had your VA managing this for you, you gain valuable ‘minutes' to spend on your business. Newsletter creation – this can be a timely exercise, so passing this task over allows you to focus on other important tasks, whilst making sure you have the ‘final sign-off' on the newsletter Managing social media channels – this task can be quite tedious as different channels have different specs for text limits and image sizes. Let us know in the comments below what your key takeout has been from this episode or why not join the continuing conversation over in the Virtual Success Facebook Group. In this episode: 02:37 - Task #1 – Research 04:10 - Task #2 – Calendar Management 05:54 - Task #3 – Formatting documents 08:27 - Task #4 – File management 09:16 - Task #5 – Create and send newsletters 11:37 - Task #6 - Blog posting 12:57 - Task #7 – Audio transcription 14:35 - Task #8 – Manage social media channels 16:56 - Task #9 - Reporting 21:09 - Task #10 - Invoicing 24:21 - Task #11 – Travel arrangements 27:15 - Task #12 – Appointment confirmations 29:04 - Wrapping things up   Matt Malouf:  Hey everyone, welcome to another show of the Virtual Success Show where I'm joined by my co-host Barbara Turley. Good morning Barb. Barbara Turley:  Hey Matt, how are you today? Matt: I'm excellent. Yourself? Barbara:  I'm pretty good. I'm happy that my voice isn't sounding as husky as it was earlier because I have a bit of a cough at the moment, but yeah, good radio voice, good radio voice for today. Matt: Very good, very good. Well, I'm really excited about this show today for no other reason than its simplicity. And as Barb and I were preparing for today's show, we sort of were talking about various different topics and I sort of suggested why don't we just share…what are the top 10, or 10 easiest tasks that you could have a virtual assistant do for you. One of the regular questions I get asked as a business coach is, "Okay, you've given me this concept of a virtual assistant, but what would I have them do?" And so, what we wanted to do today was put a very simple show together just highlighting what Barb and I believe is the 10 easiest tasks you could have a virtual assistant do. And this can apply to any business. Barbara:  Absolutely. Yeah. I mean, I hear that a lot too, Matt. And I think sometimes it's sort of... I get a bit thrown off by that question because I'm so deep into the virtual assistant thing that I'm almost too far into it to kind of be able to get back to that simplicity again. So, when we were running through the list, it was actually you coming up with more of the top 10 simplest tasks than it was me. So, I'm even excited because I can now talk to other people about this when they ask me that question. Matt:  Yeah. I know, I know. And it's going to sound sometimes over simplistic when we go through this today. But honestly, these top 10 that we're going to give you, if you have somebody else do that, the time you'll save and be able to invest into other areas of your business, or in your life, for that matter, is just going to be phenomenal for you. So, let's rip into this. So, Barb, I think we had number one as getting a virtual assistant to do research for us. Task #1 – Research Barbara:  Yeah, that's such a great one because it can span so many different are...

Before designing anything, how do you figure out what your users need in the first place? Today we're diving into Top Tasks Management framework developed by Gerry McGovern, a famous UI/UX expert and author of six books on customer experience. You'll learn why addressing the top tasks is a key to customer success, and how to define and manage them for your project. Podcast feed: subscribe to http://simplecast.fm/podcasts/1441/rss in your favorite podcast app, and follow us on iTunes, Stitcher, or Google Play Music. Show Notes Gerry's website — customer experience insights published since 1996 (don't forget to subscribe) Gerry's books Identifying Customer Top Tasks — Gerry's article on Medium Episode 111: Effective Website Navigation with Els Aerts SurveyMonkey — a popular survey tool Jared Spool, Jacob Nielsen — UX thought leaders that influenced Gerry's work Optimal Workshop — great user research tools MeasuringU by Jeff Sauro, This is HCD by Gerry Scullion — recommended UI/UX resources Customer Carewords — Gerry's consulting website Follow Gerry on Twitter: @gerrymcgovern Today's Sponsor This episode is brought to you by Balsamiq, the super-simple wireframing tool that can help you focus your design on what really matters to your customers. Try it free for 30 days at balsamiq.cloud. Interested in sponsoring an episode? Learn more here. Leave a Review Reviews are hugely important because they help new people discover this podcast. If you enjoyed listening to this episode, please leave a review on iTunes. Here's how.

Hello and welcome to another episode of This is HCD. My name is Gerry Scullion and I'm a human centred design practitioner based in Dublin, Ireland. In this episode, we caught up with Gerry McGovern, one of the most well known and loved customer experience advocates in the industry today. Gerry has developed a number of fantastic models over the years such as Top Tasks and also curates and creates one of the best weekly experience design newsletters on the internet. Sign up below. Gerry's been described by the Irish Times as 'one of the five visionaries who has had a major impact on the development of the web'. He's a fantastic speaker and by the time this episode gets released we'll have completed three of the four dates as close and keynote speaker on Jeffrey Zeldman's An Event Apart conferences in the US. Gerry has written six books, one of which came across my desk a number of years ago by Gerry Gaffney in Melbourne. The three Gerry's all Irish and all doing something pretty similar. So, going back to this episode, we discussed trust and we cover off what is trust to Gerry; the role of trust in society and in relation to the exchanges between customers and organisations. We speak about how customers have evolved at an exponential rate that exceeds that of organisations and now organisations are playing catch up. Gerry McGovern on Twitter Sign up to Gerrys McGoverns amazing newsletter Buy Gerrys books  Read the transcript of this episode This is HCD is brought to you by Humana Design Follow us on Twitter Follow on Instagram Sign up for our newsletter Join our Slack Channel Follow us on Medium Support the show.

Joel Wipperfurth and Kyle Reiner banter about the best ways to prepare for next year in this week's episode of The Deal With Yield. Tune in to hear about drift reduction technology (DRT), and what you can glean from attending an Answer Tech or spray clinic near you. Also, find out why changing your spray tips could be one of the best things to do this winter. 

As soon as you have many people chiming in on the direction of a website, you get disagreements, conflicting idea, and turf wars. What about what customers want? Gerry McGovern has developed a specific step-by-step methodology for identifying what matters to your customers, focusing effort on those things, and objectively testing the performance of those tasks. Helpful and well-gathered data can quickly end debates and focus a team. Gerry joins Jen Simmons to walk through the process.

This week on the Boagworld Show we discuss user experience, top tasks and the role of aesthetics with Gerry McGovern.

One of the most popular speakers in the history of our User Interface Conference is Gerry McGovern. Certainly most of that popularity is thanks to Gerry's no-nonsense, customer-centric approach to content management strategy. Gerry joins us in this podcast to discuss customer care words and managing top tasks.