Podcasts about virtual assistants

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  • 1,833PODCASTS
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Best podcasts about virtual assistants

Show all podcasts related to virtual assistants

Latest podcast episodes about virtual assistants

That Remote Show
TRL 135: How to Build a Successful Virtual Assistant Business with Hannah Dixon

That Remote Show

Play Episode Listen Later Jan 25, 2022 48:28


REI Network with Gavin Timms
080: Is Your Virtual Assistant Not Working Out Or Are You Not Working Out?

REI Network with Gavin Timms

Play Episode Listen Later Jan 25, 2022 17:34


When working with virtual assistants, you have to set them up for success. It's up to you to teach them the best practices within your business so they can do the best job possible. People can be quick to say that things with their VA aren't working out, when the reality is they haven't prepared them well enough to perform. Knowing how to choose VAs based on the tasks you want them to do is important. For example, cold calling will require different personality traits than research. Providing them with a simple test or sample call to record can give you an idea of what they're like. Keeping VAs accountable with a scorecard system and providing feedback without micromanaging helps things run more smoothly. Hiring the right VAs will make you busier because they'll be generating more leads which translate into more work. Your first hire should be a VA that you can trust and work well with. What's Inside:How to hire VAs for specific tasks within your business.Common issues when working with VAs.How to structure a team with multiple VAs.Mentioned in this episode:Gavin Timms on YouTubeReviewGavin.com

School for Startups Radio
January 21, 2022 Teen Rich! Dan Sheeks and Virtual Assistants Molly Rose Speed

School for Startups Radio

Play Episode Listen Later Jan 25, 2022


January 21, 2022 Teen Rich! Dan Sheeks and Virtual Assistants Molly Rose Speed

Serious Sellers Podcast: Learn How To Sell On Amazon
#315 - All You Need To Know About Hiring Virtual Assistants

Serious Sellers Podcast: Learn How To Sell On Amazon

Play Episode Listen Later Jan 22, 2022 43:52


Saqib Azhar, owner of the world's largest Amazon Facebook group, is back to talk about hiring virtual assistants and a new launch method that his group uses.

Wholesale Hotline
Astro Flipping Breakout E2 | The Power of Taking Action With Intention

Wholesale Hotline

Play Episode Listen Later Jan 20, 2022 26:39


Jamil talk with Mia who will take action before she even knows where to go with it, which is a true quality of an entrepreneur. Please give us a rating and let us know how we are doing! ➖➖➖➖➖➖➖➖➖➖➖➖➖➖➖ ☎️ Welcome to Wholesale Hotline & Astro Flipping breakout

Deliberate Freelancer
#125: Why You Need a Virtual Assistant and How to Hire One, with Molly Rose Speed

Deliberate Freelancer

Play Episode Listen Later Jan 20, 2022 34:43


Today's guest is Molly Rose Speed, founder of Virtual Assistant Management, which provides trusted virtual assistant (VA) solutions and flawless tech execution for busy entrepreneurs. Molly Rose is the go-to professional for some of the most successful entrepreneurs in the speaker/author and content creator industry. She is also an awarded military spouse and solo world traveler who believes in creating a career and a life that allows you to do more of what you love. Molly's company trains and places virtual assistants, the majority of whom are military spouses. It's time to consider hiring a VA when you are sacrificing income because you're spending time on lower-billable or unpaid work such as administrative tasks. It's also important to spend time working ON your business (building and improving your business), not just IN your business (client work). Also, keep note of your energy level. Are you exhausted trying to do everything yourself? Are you dreading each work day—on a business you created for yourself and should love!? There are a wide variety of other freelancers who might call themselves virtual assistants; they might offer high-level skills such as web design, copy writing or course creation. However, general virtual assistants are akin to executive assistants in the corporate world. VAs might help with scheduling, booking, answering phone calls and emails, managing a blog, creating social media. To find a VA, ask your network and share on social media, being specific about what type of work you need help with. A VA agency can also pair you up with someone. Before you look for a VA, be very clear about what you want the person to do but also think about whether time zone matters and the personality types that might work best for you. Do you want a leader in your business or someone more behind the scenes? Ask potential VAs for references. You may also want to consider giving them a paid test in the area you need help with—such as asking them to create five social media posts or draft an email. One misconception is that you have to hire a VA for 20 hours or so each week. But VAs—like you as a freelancer—often have multiple clients and aren't available for that many hours. Instead, you can negotiate hours with a VA. Molly recommends hiring them for at least 5 hours a week, or 20 hours a month, and creating a retainer agreement. You can also hire virtual assistants for one-time projects or at a specific time when you need extra help. Molly always recommends creating a contract with a VA and paying the VA's retainer at the end of the month. That way, if they go over their hours (which you have both agreed to that month), you have the flexibility to pay them more at the end of the month based upon an already agreed-upon rate. Be sure to also have a privacy agreement as part of your contract and a separate non-disclosure agreement to help secure client information, as well as your passwords, banking info, etc. What about freelancers who say they don't want to give up the control or take the time to hire a VA? Molly believes that person won't hire a VA until they're fully ready, but she tells them: Teaching a VA might take you a “painful hour,” but then it's going to save you, for example, five hours a month. She also recommends shooting a Loom.com video to show a VA how to do something and then let them “run with it.” Make sure you establish good communication with your VA from the beginning. Molly recommends a Monday check-in and setting up checks and balances. Make sure they have access to the tools they need, along with passwords, before they start. It's also important to establish and agree upon the style of communication between the two of you. Ask your VA for a list of their “favorites” so you can send them appropriate, thoughtful gifts. Don't take your valuable VAs for granted!   Biz Bite: Use Asana project management tool   Resources: Join the Deliberate Freelancer Facebook group. Support Deliberate Freelancer at Buy Me a Coffee. Subscribe to the Deliberate Freelancer newsletter. Molly's business: Virtual Assistant Management “Are you ready to outsource?” free resource guide Learn how to become a VA Molly Rose on Instagram Loom.com video   Voxer walkie talkie app

Wellness and Wellies
Want to be a work from home mom? | Ready to leave your job and stay home with your kids? | Arianna Vernier, how she left teaching & replaced her income as a virtual assistant and you can do it too

Wellness and Wellies

Play Episode Listen Later Jan 20, 2022 25:27


Hey Mumma! Are you fed up of dropping your kids off at day care and missing your kids firsts? Do you wish you could be a work from home mum? If 2022 is the year that you want to leave your job and be a work from home mum then this is for you! On the podcast today I interview Arianna Vernier. Arianna Vernier is a mama and former elementary teacher turned business mentor for women who want to quit their 9-5 and start working from home as a virtual assistant. Arianna was able to ditch the classroom right after giving birth to her daughter, and began working from home as a Freelancer/Virtual Assistant. Within a very short time she replaced her teaching income, and it is her mission to help other moms do the same so they can be there to witness all of their child's firsts and build a business that works around their schedule. She is the host of the Ditch the Classroom podcast, where she shares tools, tips, and strategies to help you start your Ditch the Classroom journey and take your income to 4-figure months and beyond. Ditch the Classroom Podcast - https://podcasts.apple.com/us/podcast/ditch-the-classroom-quit-teaching-virtual-assistant/id1533880030 instagram: https://instagram.com/arianna.vernier  Free Facebook Group https://bit.ly/PMFBG Work with me: Do you have a BIG goal on your heart for 2022 but you lack clarity? Do you need help reverse engineering a goal into an action plan? Do you struggle to find the time to implement your goals? I can help you! Grab my Productivity package this January. You will walk away with a personalised productivity plan to get time efficient, reduce overwhelm and an action plan to take daily steps to achieve your goals Use code FITMUM for 20% discount through January 2021  Act now only 5 slots available. UK listeners click here: https://bit.ly/tpmpackage To pay in US dollars click here: https://bit.ly/tpmpackageusd 

Patient Convert Podcast
What are Virtual Assistants and How Can Practices Leverage them? #161

Patient Convert Podcast

Play Episode Listen Later Jan 19, 2022 28:26


Welcome to another episode of the Patient Convert Podcast! Our guests for today's episode are Dr. Steven Kupferman and Dr. Omid Shaye. They have founded MedVA after pioneering the use of healthcare Virtual Assistants for both improving the quality of patient care and saving money on staffing. Let's dive a little bit more into what they have done before starting this great project.  Dr. Kupferman is an oral and maxillofacial surgeon in Los Angeles, California. He is the founding physician of LACOMS (Los Angeles's premier Oral and Maxillofacial Surgery Center) where he first pioneered the use of Virtual Assistants. Dr. Shaye is a Gastroenterology Specialist in Beverly Hills, CA. He is a co-founder of Gastroenterology Associates of Beverly Hills, one of the Beverly Hills area's leading Gastroenterology practices, where he first pioneered the use of Virtual Assistants.  Stay tuned until the end to know more about Medical Virtual Assistance, and how it started to be used with great effectiveness to grow practices!  [00:01 – 10:57] Medical Virtual Assistance I introduce our guests Dr. Steven Kupferman and Dr. Omid Shaye. Bio Dr.Kupferman and Dr. Shaye provide a bit of background. How they introduce virtual assistance. The benefits of this practice in the medical field. Patients' satisfaction. How they started finding remote employees. [10:58 – 15:06] Why the Philippines? Dr. Shaye talks about the advantages of working with people from the Philippines. There is a Healthcare oriented culture. Nurses are really committed to the medical field. The qualities and training of the virtual. The transition to work remotely. [15:07 – 25:41] MEDVA - Medical & Dental Virtual Assistant Dr. Kupferman provides information about the company they have founded. Different ways virtual assistance can be used. How doctor offices can benefit from remote employees. Implement training programs for all virtual assistants. Help offices and medical centers think out of the box: What can they do to leverage MEDVA? Dr. Shaye mentions how MEDVA deals with HIPAA, Security, and access in the EMR. There is a security firewall to prevent security breaches and HIPAA violations. Virtual assistants go to extensive training. The quality of the staff :Work ethics. Dr. Kupferman explains how the hiring process works. People only have to click on a form and somebody will contact them in the next hours. People just need to sign the contract, but there is not a time commitment.  He gives detailed information about the step by step people should follow. [25:42 – 31:23] Closing Segment How to connect with Dr. Kupferman and Dr. Omid Shaye.  Links are available below. Final words  Stay tuned for more. Links available below.  Tweetable Quotes: “There is a cultural and work ethic benefit there. My virtual staff are the most dedicated employees I've ever had.They are really committed, they are excited about being part of our practice.They are incredibly hard-working” - Omid Shaye “I was able to interact and access my remote staff better and faster than the staff that were actually in my office… Here, I just clicked on zoom and they were on my screen within seconds” - Steven Kupferman. Resources Mentioned:  MEDVA - Medical & Dental Virtual Assistants Want to connect with Dr. Kupferman and Dr.Omid Shaye?  You can find and follow them on LinkedIn. Check out their website https://medva.com/how-it-works/ to learn more about virtual assistance!  Subscribed Yet? Now you can! Subscribe to the Patient Convert Podcast and never miss a new episode! Subscribe for emails or using your favorite podcast app via Email, Apple Podcasts, Google Play, Spotify, Stitcher, or visit my website https://kelleyknott.com/  Feel free to connect with me on LinkedIn, Twitter, Facebook, Instagram   What We Do Check out our Healthcare Marketing Agency – Intrepy Healthcare Marketing Check out our physician liaison training platform – Physician Liaison University Leave a Rating & Review for Other Listeners! I hope that you have found this episode and any others you have listened to to be helpful in your growth as a healthcare marketer or practice owner. Please consider leaving a review on one of the channels above. The best way to do that is to rate the podcast on Apple Podcasts and leave us a brief review! You can do the same on Stitcher as well. Your ratings and reviews help get the podcast in front of new listeners. Your feedback also lets me know how I can better serve you. Thanks for listening. Kelley Knott  

Unlearn
Scaling 101 for Small Businesses with Le-an Lai Lacaba

Unlearn

Play Episode Listen Later Jan 19, 2022 30:06


Barry O'Reilly welcomes Le-an Lai Lacaba to this episode of the Unlearn Podcast. Le-an is the CEO and co-founder of 2xYou, an outsourcing company that specializes in hiring, managing, and growing remote executive assistants for solopreneurs and small business owners. She has been working from home since she was 15; she published her first book at 18, and became CEO at 20. At 23 she partnered with her boss to start 2xYou Executive Services, and aims to help 10,000 entrepreneurs grow remotely, and 1 Million Filipinos to work from home. Le-an also has her own Youtube channel, where she trains Virtual Assistants on how to work from home. She and Barry talk about entrepreneurship, and she gives advice to solopreneurs and small business owners on how to scale their business. Building Systems Le-an describes her early career as being an “outsourced CEO”, as she was running her clients' businesses on their behalf. This was a major lesson she learned from that time, so her mission with 2xYou is “to empower executive assistants to empower the entrepreneur”. Le-an explains that she was able to develop and refine her processes over 3 years of hiring, interviewing, and training others. “There was a lot of testing and a lot of rediscovering things that I already knew, and then looking at different ways that it could be better,” she tells Barry.  Scaling Remotely What are some key things to unlearn when you want to scale your business to working with remote teams, Barry asks Le-an. She shares three tips: Don't expect your team to know everything right away. Delegate the right task when you're onboarding, so that they are not overwhelmed.  Make sure your workers document and report what they are working on. This ensures continuity in case someone else needs to take over their task. It's your responsibility to build a solid relationship and clear communication with your employee. If your workers are not sure about what they need to do next, it's your fault. The Importance of Mentorship “I believe that you can always teach people anything, but it has to start with their character,” Le-an states. She describes the important role her mentor played in developing her leadership skills, and how she now uses what she learned to mentor her own team. She focuses on training her team to think like an entrepreneur, so it's easier for them to help their clients. Mentorship also boosts her team's confidence, she comments. Remote work has exploded over the last two years, she and Barry agree. She is excited about the increasing number of resources and communities now available for remote workers. What also struck her, Le-an tells Barry, is how easy it was for companies to turn remote. Looking Ahead Barry is excited about the explosion of entrepreneurship around the world, and what it means for Nobody Studios. He asks Le-an what excites her about entrepreneurship and remote work as she looks ahead. Empowering different people to have multiple streams of income makes her happy, she responds. People now have a choice in how they want to work and how they structure their lives. Remote work has made this possible. Le-an shares tips for business owners who want to hire remotely, as well as individuals who want to find remote work. “Look for someone who can complement you,” she advises business owners. “And the only way you know how someone could complement you is by looking at what you're currently doing and then finding the pitfalls and the things that you miss, and then finding a person who won't miss that.” Read full show notes at BarryO'Reilly.com Resources Le-an Lai Lacaba at Website | LinkedIn 2xYou

Ditch the Classroom - for Teachers, Moms, and Women Who Want to Work from Home!
66 // Student Success Story – How She Quit Teaching and Works Full Time as a Virtual Assistant with Andrea McIver

Ditch the Classroom - for Teachers, Moms, and Women Who Want to Work from Home!

Play Episode Listen Later Jan 18, 2022 18:39


In today's super special episode of the Ditch the Classroom podcast, I brought on Andrea McIver, a Teacher Turned Freelancer Academy student who has successfully ditched the classroom to work at home with her baby girl as a Virtual Assistant.   Andrea shares what held her back from quitting teaching for so long, how TTFA has helped her start her virtual assistant business, and what her life looks like now!   Ready to jump into the world of Virtual Assistance and quit teaching for good? Make sure to join us in the Teacher Turned Freelancer Academy before cart closes next Friday, January 21! You can learn more about the program and register at https://teacherturnedfreelancer.com   Join the free community – https://facebook.com/groups/ditchtheclassroom   Check out today's show notes at https://ariannavernier.com/how-she-quit-teaching-and-works-full-time-as-a-virtual-assistant

The No-Fluff Business Show With Sarah Mae Ives
What Are the Best and Worst Online Businesses to Start?

The No-Fluff Business Show With Sarah Mae Ives

Play Episode Listen Later Jan 18, 2022 15:43


It's no secret that the online space is HOT right now! It seems like every day, you're bombarded with new offers and promises that if you start this or that business, all your problems will be solved, and you can finally experience that easy life while collecting passive income in your sleep. It's tempting to think that these shiny promises are the answer you've been searching for, but it's important to really take a look at what these businesses actually are, and if they're actually sustainable or not.  Drop-shipping. Bookkeeping. Copywriting. Coaching. Social Media Management. Virtual Assistant. No doubt these business ventures have come on your radar, and you may have even dabbled in imagining your dream life in one of these areas. In this week's episode of the No-Fluff Business Show, we are breaking down why these gigs are not what they seem, and how you can critically assess the pitfalls of these businesses in terms of actual return, and long-term viability.  There are a lot of wolves in sheep's clothing, and I want to help you make sense of all the fluff so that you can stay focused and invest your time, money, and passion into something that will actually work and help you live the life that you want for yourself!

Darin Batchelder’s Real Estate Investing Show
Use Confidence And Knowledge To Conquer Limiting Beliefs With Abbas Mohammed [DB084]

Darin Batchelder’s Real Estate Investing Show

Play Episode Listen Later Jan 18, 2022 63:54


Do you want to learn how to get out of your own way and live the life of your dreams? Abbas Mohammed at the early age of 24 years old uses confidence and knowledge to conquer limiting beliefs that hold many other people back. He learned to leverage technology, the use of Virtual Assistants and other people's time and money. He's a General Partner in 258 units and a passive investor in over 1,300 units. Abbas is all about compressing time by hiring coaches and learning from others' mistakes so he can achieve his goals faster than anyone else! In this episode you will hear Abbas talk about systemizing his business, his leverage of technology and other people to compress timeframes and his experience and strategy towards scaling. For links and resources discussed in this episode, please visit our show notes at https://darinbatchelder.com/limiting-beliefs  

Soul Seekr
121: Feminine & Masculine Archetypes w/ Melanie Joy

Soul Seekr

Play Episode Listen Later Jan 18, 2022 68:56


Melanie Joy is a returning guest to the Soul Seekr podcast and she is an expert at understanding the feminine and masculine archetypes!She has a Bachelor of Science in International Business and 10 years in the Corporate world. From there, she moved into the love of people and healing.Melanie's passion is in the holistic modalities of Ayurveda and Sound Frequency. Enjoy!LINKS & RESOURCESWant to Start Your Own Podcast? I use Buzzsprout for all my podcasts & love it! It's easy to get onto all the major apps. It's FREE, but if you upgrade to one of the paid plans, you and I both get a $20 Amazon gift card! That's a sweet win-win deal if you ask me! Use this link for either a free or paid plan: https://cutt.ly/ScbUtFWConnect w/ Melanie | https://cutt.ly/yIQKY87 Melanie's Websites | https://cutt.ly/LIQKPeu and https://cutt.ly/cIQKFQf  Melanie's 1st Appearance on Soul Seekr | https://cutt.ly/OIQKnw8 Quarterly Content Generator | https://cutt.ly/xIth2Xp   Wizard Teams (Virtual Teams For YOU Managed by US) | https://cutt.ly/xmVsYTe  Check out my Review of Pixar's "SOUL" Movie | https://cutt.ly/OmVsUNe  FREE Guide on How to Uncover Your Gifts & Share them with the World: https://cutt.ly/CIth7fr Wizard Websites - Learn to Build a Website w/ Virtual Assistants | https://bit.ly/3lCw2kU SHROOM BEACH Clothing | Promo Code "SoulSam" for 15% off with this link | https://cutt.ly/oItje42   MagicMind | https://cutt.ly/VRADrOH  use code "SoulSam" for 20% off!Defiant Mushroom Coffee ("Sam15" for 15% OFF!) | https://defiantcoffee.co/  Permission to Podcast: https://bit.ly/2N2NUoI  FREE Guide on How to Uncover Your Gifts & Share them with the World | https://buff.ly/3gmml7t   Spiritual Blogs & More | https://buff.ly/2Sq6Gtl  FREE Spiritual Glossary: https://soulseekrz.com/terms/  Start Your Dream Business | https://buff.ly/2xpy2IT Freeup | https://cutt.ly/txFc7eV  to hire reliable VA's. (you'll also get a $25 coupon PS. It's free to sign up!)SwagStore by SwagWorx | https://cutt.ly/bbeEK0Q LET'S BE SOCIALJoin the journey — come hangout on social mediaInstagram | https://www.instagram.com/samkabert/ Join the Soul Seekr Facebook Group | https://buff.ly/2yi8ldA Twitter | https://twitter.com/soul_seekr_ LinkedIn | https://www.linkedin.com/in/kabert/  YouTube | https://buff.ly/3e4kXUO  ASK me ANYTHING: Email, Sam@CloneYourselfU.com and you can book a FREE business strategy call with me by going to Calendly.com/CLONE.THANK YOU!SamSupport the show (http://soulseekrz.com/medicine)

Accelerate Your Business Growth
Boost Your Bottom Line

Accelerate Your Business Growth

Play Episode Listen Later Jan 17, 2022 40:58


You've been advised to outsource in order to scale your business. You're unsure how to do it, or you've tried with lackluster (or worse) results. During this conversation with Kathy Goughenour, we'll discuss the types of independent contractors you might want to consider and why, what to outsource, and how to find and hire the best service professional for your needs. We'll explore what to pay and budget, and how to maximize you and your remote workers' productivity. Kathy is the founder of Expert VA® and Virtual Expert® Training where she trains and coaches women who want to build their own Virtual Assistant home-based businesses. Kathy runs her virtual empire from her dream home -- which is a tiny home in the middle of a Missouri national forest. She can be found sporting a tiara 98% of the time. And she wears PJs (not gowns). Yes, you got it. PJs and tiaras because that's the type of kingdom she's ruling. And why not? She knows that when you become a powerful woman, you can make your own rules. Whether you're a seasoned designer or a total novice, with Visme, you can create engaging, dynamic branded content that makes people ask, “How did you do that?!” Visit https://tinyurl.com/seizevisme to explore. If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. If you haven't seen all Audible.com has to offer, you don't know what you're missing. Sign up for a free trial at audibletrial.com/businessgrowth. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Modern Therapist's Survival Guide with Curt Widhalm and Katie Vernoy
Who's in the Room? Siri, Alexa, and Confidentiality

The Modern Therapist's Survival Guide with Curt Widhalm and Katie Vernoy

Play Episode Listen Later Jan 17, 2022 29:19


Who's in the Room? Siri, Alexa, and Confidentiality Curt and Katie chat about how therapists can maintain confidentiality in a world of AI assistants and smart devices. What duty do clinicians have to inform clients? How can we balance confidentiality with the reality of how commonly these devices are involved in therapy? Can telehealth therapy be completely confidential and data secure? We discuss our shift in clinical responsibility, best practices, and how we can minimize exposure of clinical data to ensure the confidentiality our clients expect and deserve. In this podcast episode we talk about something therapists might not consider: smart devices and AI assistants We received a couple of requests to talk about the impact of smart devices on confidentiality and their compliance with HIPAA within a therapeutic environment. We tackle this question in depth: What are best practices for protecting client confidentiality with smart devices? Turning off the phone, or placing the phone on “airplane mode” Warning clients about their own smart devices and confidentiality risks The ethical responsibilities to inform about limits of confidentiality and take precautions It's all about giving clients choice and information What should therapists consider when smart devices and AI assistants are in the room? “It's not to say we have to be luddites, it's that we have to disclose the potential limits of confidentiality that clients have come to expect.”  – Curt Widhalm Whistle-blower reports on how often these devices are actually listening Turning off your phone is a lot cheaper than identity theft Consider your contacts, geolocation, and Wi-Fi connection Some of this, as we progress into a more technological world, might be unavoidable How do Alexa and Siri impact HIPAA compliance for therapists? The importance of end-to-end encryption for all HIPAA activities (and your smart device may not be compliant) The cost of HIPAA violations if identity theft can be traced back Understand the risks you are taking, do what you can, and remember no one is perfect What can modern therapists do with their smart devices? “Whether it's convenience or practicality that has you putting your client's contacts into your phone, we have to think beyond that because it really can harm our ability to keep that data safe.” – Katie Vernoy GPS location services can be left on for a safety reason, emergency services use GPS location Adjusting settings for voice activation, data sharing, when apps are running, locations, etc. Turning off and airplane mode are also options Always let the client know the limits of confidentiality Our Generous Sponsor for this episode of the Modern Therapist's Survival Guide: Buying Time LLC Buying Time is a full team of Virtual Assistants, with a wide variety of skill sets to support your business. From basic admin support, customer service, and email management to marketing and bookkeeping. They've got you covered. Don't know where to start? Check out the systems inventory checklist which helps business owners figure out what they don't want to do anymore and get those delegated asap. You can find that checklist at http://buyingtimellc.com/systems-checklist/ Buying Time's VA's support businesses by managing email communications, CRM or automation systems, website admin and hosting, email marketing, social media, bookkeeping and much more. Their sole purpose is to create the opportunity for you to focus on supporting those you serve while ensuring that your back office runs smoothly. With a full team of VA's it gives the opportunity to hire for one role and get multiple areas of support. There's no reason to be overwhelmed with running your business with this solution available. Book a consultation to see where and how you can get started getting the support you need - https://buyingtimellc.com/book-consultation/ Resources for Modern Therapists mentioned in this Podcast Episode: We've pulled together resources mentioned in this episode and put together some handy-dandy links. Please note that some of the links below may be affiliate links, so if you purchase after clicking below, we may get a little bit of cash in our pockets. We thank you in advance! Psychotherapy in Ontario: How Confidential is my Therapy? By Beth Mares, Registered Psychotherapist The Privacy Problem with Digital Assistants by Kaveh Waddell Hey Siri and Alexa: Let's Talk Privacy Practices by Elizabeth Weise, USA Today Patient and Consumer Safety Risks When Using Conversational Assistants for Medical Information: An Observational Study of Siri, Alexa, and Google Assistant, 2018 Hey Siri: Did you Break Confidentiality, or did I? By Nicole M. Arcuri Sanders, Counseling Today Alexa, Siri, Google Assistant Not HIPAA Compliant, Psychiatry Advisor Hey Alexa, are you HIPAA compliant? 2018 Person-Centered Tech   Relevant Episodes of MTSG Podcast: Which Theoretical Orientation Should You Choose? Is Your Practice Ready for Paid Digital Marketing? An Interview with John Sanders Waiving Goodbye to Telehealth Progress: An interview with Dr. Ben Caldwell, LMFT Malpractice is No Joke   Who we are: Curt Widhalm, LMFT Curt Widhalm is in private practice in the Los Angeles area. He is the cofounder of the Therapy Reimagined conference, an Adjunct Professor at Pepperdine University and CSUN, a former Subject Matter Expert for the California Board of Behavioral Sciences, former CFO of the California Association of Marriage and Family Therapists, and a loving husband and father. He is 1/2 great person, 1/2 provocateur, and 1/2 geek, in that order. He dabbles in the dark art of making "dad jokes" and usually has a half-empty cup of coffee somewhere nearby. Learn more at: www.curtwidhalm.com Katie Vernoy, LMFT Katie Vernoy is a Licensed Marriage and Family Therapist, coach, and consultant supporting leaders, visionaries, executives, and helping professionals to create sustainable careers. Katie, with Curt, has developed workshops and a conference, Therapy Reimagined, to support therapists navigating through the modern challenges of this profession. Katie is also a former President of the California Association of Marriage and Family Therapists. In her spare time, Katie is secretly siphoning off Curt's youthful energy, so that she can take over the world. Learn more at: www.katievernoy.com A Quick Note: Our opinions are our own. We are only speaking for ourselves – except when we speak for each other, or over each other. We're working on it. Our guests are also only speaking for themselves and have their own opinions. We aren't trying to take their voice, and no one speaks for us either. Mostly because they don't want to, but hey. Stay in Touch with Curt, Katie, and the whole Therapy Reimagined #TherapyMovement: www.mtsgpodcast.com www.therapyreimagined.com https://www.facebook.com/therapyreimagined/ https://twitter.com/therapymovement https://www.instagram.com/therapyreimagined/ Consultation services with Curt Widhalm or Katie Vernoy: The Fifty-Minute Hour Connect with the Modern Therapist Community: Our Facebook Group – The Modern Therapists Group   Modern Therapist's Survival Guide Creative Credits: Voice Over by DW McCann https://www.facebook.com/McCannDW/ Music by Crystal Grooms Mangano http://www.crystalmangano.com/ Transcript for this episode of the Modern Therapist's Survival Guide podcast (Autogenerated): Curt Widhalm 00:00 This episode of the modern therapist Survival Guide is sponsored by buying time Katie Vernoy  00:04 Buying Time has a full team of virtual assistants with a wide variety of skill sets to support your business. From basic admin support customer service and email management to marketing and bookkeeping, they've got you covered. Don't know where to start, check out the system's inventory checklist, which helps business owners figure out what they don't want to do anymore and get those delegated ASAP. You can find that checklist at buying time. llc.com forward slash systems stash checklist. Curt Widhalm  00:31 Listen at the end of the episode for more information. Announcer  00:34 You're listening to the modern therapist survival guide where therapists live, breathe, and practice as human beings. To support you as a whole person and a therapist. Here are your hosts, Curt Widhalm and Katie Vernoy. Curt Widhalm  00:50 Welcome back modern therapists. This is the modern therapist Survival Guide. I'm Curt Widhalm, with Katie Vernoy. And this is the podcast for therapists about all things therapy, the things that we consider the things that we don't. And stay is one of those days where we're going to be talking about some of the things that we might not consider. And this really comes with some of those smart devices in our homes, our offices, potentially even in our clients homes, and what it means for confidentiality, especially in terms of compliance with things like HIPAA, and who's always listening. And you know, Google a few years ago changed kind of their motto from do no evil to whatever it is. Now I just know that they're, they're no longer committing to not doing evil. But I want to start with kind of this idea of when we especially start with telehealth clients, but this is also going to be true when it comes to our in person sessions with things like smartphones and just kind of being cool in the modern era and having things like Amazon echoes or Google Docs, or any of these kinds of things in our offices of are those things always listening, and what does this mean for client data?   Katie Vernoy  02:07 That's a big intro. Yeah, I, I've worried about this for a while. And that's why I don't have a any kind of AI in my office, although after reading some of these articles I actually do because I have my phone in my office because I receive messages. And I do all kinds of stuff. So it's a little bit scary to think about what might be listening.   Curt Widhalm  02:33 So I mean, this is where I think any of us who have a Windows laptop, there's Cortana, if you have one of these Amazon devices, there's Alexa, if somebody you know, has Siri, these things are listening. And well, some of the tech stuff, you know, might say that they're only listening for key words that would activate them articles that we're looking at here is what we're going to dive into today. As far as does this mean that our sessions with clients are actually as confidential as we're talking about? And what does this mean for our own best practices as we go forward, having smart devices in our offices in our homes, and potentially even in our client's homes. And the way that this conversation initially came up was I was at a dinner party with some other therapists and talking about great dinner party talk that happens wherever I'm at with other therapists, which is,   Katie Vernoy  03:34 Yeah, only although therapists with me, I tend to   Curt Widhalm  03:37 Get people asking a lot ethics questions. And one of the questions that was up for discussion was our duties when it comes to talking with clients about confidentiality, particularly when it comes to telehealth. And I was describing that we have a responsibility to talk with our clients about the limits of confidentiality, that may include privacy in their own homes, if there's potentially somebody who's walking down the hallway, outside their bedroom or office door, wherever they're doing sessions from, and one of the other therapists at this party said, Well, what about any of the smart devices? Do you ever warn them about Google or Alexa or Siri actually listening? And that's what sparked this. So if you ever want a podcast episode, I am available for dinner parties for you to float ideas by.   Katie Vernoy  04:28 Okay, okay, there we go. And so this   Curt Widhalm  04:31 Has led to some research on our part here as far as what is our responsibility? And what do we need to do with our clients as it pertains to some of this AI discussion, even when we don't think that it's happening?   Katie Vernoy  04:47 Well, to me, when you propose this idea for the podcast, the first thing that came to mind was really around convenience versus confidentiality. Because when we're looking at a lot of these things, When we don't turn off voice activation, when we don't make sure that we're not connected to everything through our phones, and all of the contacts and everything within our phones, data is at risk. I mean, even if it says little as a GPA, GPS colocation, it could be a contact could be content that you're actually discussing. I mean, there's, there's a lot of different ways that folks use their phones kind of just live their lives and the convenience of having Google read through your emails, or, you know, whatever it is to be able to scan for things that need to go on your calendar, or to scan for things. You know, like, I love that I can, you know, in the before times when I was traveling, I loved that Google knew where I was flying to what flight I was on, and I would be able to get that information and notifications like you should be leaving for the airport right now. So I think it's something where the convenience of having the AI tracking us and listening to us and reading our emails, and all of that has sometimes trumped our need for privacy.   Curt Widhalm  06:09 The first article that I came across in this is an article from counseling today. This is publication of the American Counseling Association. This article was by Nicole R. Curry Sanders called Hey, Siri, did you break confidentiality? Or did I in this article, Dr. Curry Sanders actually cites an article from The Guardian newspaper, talking about an apple contractor who's a whistleblower. And this contractor is quoted as saying that they regularly hear confidential medical information, drug deals, recordings of couples having sex as a part of this contractors job providing quality control. So these devices are, at least historically have listened. Now, this flies in the face of what some of the tech articles that I'm seeing out there who say that these devices are only listening for those keywords that activate them, but that they're actually constantly on. And according to this contractors cited in this Guardian article, they are recording and sharing this information. So it's very theoretically easily believed that it's also listening in on your therapy sessions. If that's the case, with Apple having this information, everybody who's got an iPhone, that's either bringing it into your session, these devices are potentially listening to everything that's being discussed in your sessions, which is scary, because I imagine that most therapists are not talking about this as a potential breaking of the limits of confidentiality and the promise of confidentiality that makes therapy so sacred.   Katie Vernoy  07:55 And I think that as a society, we have kind of cosign on this lack of privacy, I mean, Siri, or Alexa or Google or whatever, potentially are, they're constantly listening to all of us. And that's part of life. And so are we, are we responsible above this risk that all of us are willing to take by having phones in our pockets,   Curt Widhalm  08:20 And I don't think many of us are, and we'll include the links to what we're talking about here in our show notes. You can find those over at MTS g podcast.com. The next thing that I'm looking at here is a blog post on psychiatry, advisor.com called Alexa Siri, Google Assistant are not HIPAA compliant, and it warns against. Obviously, we all at this point should know that you shouldn't be doing your notes onto one of these devices using some of these voice prompts. But if this article also warns about don't add clients to your schedule using one of these either because it's not an end to end encrypted sort of device, which is one of the requirements of HIPAA, and that HIPAA violations can cost people hundreds or 1000s of dollars. If identity theft can be traced back to them think of how convenient it is to just turn off your phone. So that way, and how much potential money this may end up saving you by just doing the simplest of things.   Katie Vernoy  09:28 Yes, yes, I again, but I still want to you know, we're I know we're   Curt Widhalm  09:34 Any good one ethics discussion should leave people anxious.   Katie Vernoy  09:39 But my question still stands. If I do my part because I am a HIPAA provider. I put my phone on Do Not Disturb or whatever I airplane mode. I put my phone on airplane mode. I don't have any other devices with listening capability in my room, and I only use my electronic health record for scheduling and communication and HIPAA compliant email, blah, blah, blah, like I do all the things, and my client still has a smartphone in their pocket, like do I actually need to warn them about that smartphone in their pocket, because they already theoretically are agreeing to this constant surveillance. By having that smartphone in their pocket,   Curt Widhalm  10:22 I think that we have a duty. And this is reflected in our ethics codes. And we have a duty to tell our clients even things that they may not consider as it pertains to therapy about, okay, where limits of confidentiality may lie? Well, there may be the constant surveillance of these devices in everyday life, but to further prompt them, at least, and especially in our first telehealth session with them that, hey, just in case you haven't considered this, your smart devices in the room may also be listening to your therapy session. And well, you know, it's not the same thing as a sibling or somebody else, brother, parents child's, you know, walking down the hallway, there is the potential that some of this information may be transmitted to people that you don't want to and if that's a consideration, if you want to unplug those devices in the general listening area right now, now would be the time to do so.   Katie Vernoy  11:24 Okay. I mean, that seems fair, I think there's going to be people talking about this, now that we've put this podcast episode out. So I think we also don't want to freak people out. I mean, I think about also there, yes, the data is being transmitted, but it's kind of like how much data are people actually looking at. I mean, it's, it's such an inundation of all of this surveillance data, that the likelihood of someone honing in on a therapy session feels small as part of quality control. And I'm not saying we shouldn't do anything about it, I'm just saying, I'm gonna. Curt Widhalm  11:59 Wave your argument away and saying that the likelihood of somebody breaking into your office and working at client files is also very small. But that does not absolve you of your responsibility to take the precautions to let our clients know about the limits of confidentiality,   Katie Vernoy  12:17 I think it's I think, in talking about it with clients, the way you just said, it sounded a little paranoid, you   Curt Widhalm  12:22 Are being listened to. Katie Vernoy  12:25 You're being listened to. It's I think there's potentially a clinical clinically relevant way to talk about it. I mean, I think, as you know, smart devices that have voice activation potentially can get activated by words that we use, you may want to turn those on, or turn them off their devices in your room, turn them off, turn off voice activation, whatever. But like, there are devices listening in your room, you may want to unplug them. You sounded a little paranoid. It's true. But But I think we want to I don't know, it just it feels a little bit. I don't know paranoid to me, I don't I don't know what   Curt Widhalm  13:03 Your paranoia is my legal precaution of that. And it doesn't have to be presented in that paranoid sort of way. It's just, you know, hey, it's known at this point, like little disclosure, here, we have a little you know, Alexa thing sitting in our living room, sometimes our TV activates it. And then we get little ads on the Alexa based on whatever show that's activated Alexa. So all of a sudden, we're getting, you know, Airbnb recommendations of, you know, wherever the TV show we just watched was located, it's not that much of a stretch of the imagination to think these things are listening, it's happened a couple of times with my phone, just in this episode, it doesn't have to be done in a paranoia sort of way. It's just kind of a, hey, if your privacy means that much to you, and you're gonna be talking about these sensitive things, you might want to consider shutting off those voice activated things in your room.   Katie Vernoy  13:55 Well, I mean, the other thing that we talked about before starting to record is also the the geolocation and potentially contacts on your phone. And so to me, I feel like, at some point there, if we are going to be in a technological society, there may be things that we just cannot avoid. And maybe I'm wrong. I mean, maybe do I do I just never turn on my phone when another person's in my office, like, I feel like being able to not have, you know, if someone's actually physically coming to my office, and our phones have crossed GPS, and all of our apps say like, Oh, they're in the same room, they must like the same things and then start feeding us all of the ads, on the things that either we've talked about, because voice activation is on, or the things that each other have searched for. I mean, it starts to get a little bit nutty, to like, basically be Luddites at the moments during which we're doing therapy.   Curt Widhalm  14:53 It's not to say that we have to be Luddites, it's that we have to disclose the potential So limits of confidentiality that clients may be coming to expect sharing on a Wi Fi network, if you're a well intentioned therapist who has a parent who wants to be, you know, on the Wi Fi network in your office while their kids doing therapy. That's one way that some of these algorithms work to match up people who should be connected on some of the social media sites, if you've got a client's phone number saved in your phone, and you've given third party apps, the permission to scan through your phonebook. These are other ways that you're potentially transmitting data to people that you have maybe lied to people about in your Notice of Privacy Practices that you give to your clients, if the information that you say that what you're doing with it, and how it's going to be shared. And you're sharing this information in inadvertent ways, I'm not aware of any court cases where a therapist has been taken to court on this, but I could see where a therapist could be held liable by having some of this data shared in ways that they never heard that their Notice of Privacy Practices, you know, they take their boilerplate language from somebody down the street, who took it from somebody down the street, who took it from somebody down the street, who took it from actually a paid layer that they actually were responsible with. So since we tend to copy and paste and borrow and pay homage to other people's paperwork, by just borrowing and stealing, and calling it our own, we may not actually be aware of everything in some of these Notice of Privacy Practices that we give out, if what you're doing is transmitting some of this client data, you at least should document that you've had some of these discussions with your clients, as a way of limiting your liability when it comes to having any of these kinds of devices around you. And if the conversation and your own anxieties hasn't pointed it out. So far, we all have these devices, this should be a regular part of the conversation. And should be something where especially talking about a lot of protected health information, especially if you're already a HIPAA covered entity, you have to be aware of this   Katie Vernoy  17:11 Going back to kind of the original thought that I had around this is that whether it's convenience, or practicality that has you put the contacts in your phone, for example, I think that we have to think beyond that. Because it really can harm our ability to keep those that data say I mean, I think about inadvertently, I have done a really good job at keeping my data away from Facebook, I don't take any of the things I don't log into anything with Facebook, I've tried to keep Facebook fairly separate, as well as I use a really old email. And it's not connected to my practice in any way. I'm not sure that anybody else wants to do that. But they're like, I don't share contacts with any of my social media. So my phone is never mind for those things I actively go through and, and deny those permissions. But to me, it could be very simple, even a slip of your of a button press so to speak, where you've shared all your contact to LinkedIn, Twitter, social media, any other social media platform that you allow all of the permissions on your phone, because it's easier because like, oh, well, I'll find my friends, I don't have to go search for them individually. I mean, there's so many ways that are very seductive, that we could do this in an inadvertent data sharing,   Curt Widhalm  18:33 You know, this is no commentary on you. But you identified yourself not as like a super tech savvy person. And yet, I would say that what you just described is more tech savvy than what most people would think about. And that's why we have some of the responsibilities that we do in talking with clients about how their health information may go beyond just our therapy sessions here. Some of these articles that we've seen talk about, you know, don't do things like write your notes, you know, pay Google write in this patient chart, X, Y, and Z. Like, those things would seem obvious, especially to a lot of our modern therapist community who would be like, yeah, that totally makes sense. But just actually having the presence of any of these devices around us, is, you know, a matter of lifestyle for some people and it's knowing to go in and how to shut off some of these things or be able to talk with some of our clients about this because something that's happened during the COVID pandemic and with a lot of telehealth is, we've also become de facto, it people when it comes to explaining to some of our clients just even how to make some of the telehealth stuff work. And so if you know our EHR platforms, and as simple as they get made before for user experiences, if people are still having trouble with those knowing to go in and where to look on a phone for here's where data gets shared back and forth with each other, well, that might be a little bit outside. The scope of what we want to talk about with clients, it's sometimes more simple as far as if you have these devices. And you don't want the conversation of what we're what we're talking about being shared with any of the apps on your phone. Best practice might be just to turn them off during our sessions. But if you leave them on, just know that we can't guarantee complete confidentiality, that's it.   Katie Vernoy  20:20 That seems fair. Um, one of the things that you said earlier, though, struck me because I think that you and I are like, obviously, we wouldn't, you know, kind of transcribe our notes or, you know, kind of do voice over notes on our phone. But that's kind of an accessibility issue for some folks who can't type or handwrite their notes. And I would be very curious on how to protect in that regard. You know, if I've got a voice recorder, that helps me to do my notes, is it within a HIPAA compliant platform that goes directly into my notes? I mean, this might be things that people need to research is how do all of my apps interact? And how do I make sure that I'm not there's not more than what I'm working on open and listening? Because I think that's hard. And I don't know that I wouldn't say I'm tech savvy, I think I actually am. But I think it's something where understanding how privacy and data works, and how things interact with each other how there's data handoffs, I think those types of things feel like they are beyond the scope of being a therapist, but I like what you're saying is like, then just turn these devices off. I guess the only problem is, I have clients that use their phone for their telehealth session. So I don't know if you know, I use simple practice. So I don't know simple practice, then make sure that other apps on the phone are not listening. I don't know if there's even a way to do that. And or if there is a way for people to, you know, like, do you go through and you just kind of disable each of the apps that you don't want to listen, I mean, it feels like there's, there's a challenge here to really having a practical solution, unless we can be certain that the platform that we're using for our video calls on the phone are actually is actually secure. And my assumption is that's the case, I just don't know what else is listening, if and if that's possible.   Curt Widhalm  22:11 And in preparation of this episode, I did not do a deep dive into how, you know, our EHR platforms when they are used on our devices, more popular EHR companies, simple practice, you mentioned those video sessions, if there is a HIPAA compliance, if they have signed a BA agreement with you, those are end to end encrypted communications. Now, what I did not do a deep dive on is does that also prevent other apps and things from also listening, if it is being used on this solitary device that your session is on TBD? You know, follow us on our social media, or whatever. And we'll sort through that through that. It does come back to this point. And especially as we can see some of these tech companies moving more and more into the healthcare space that they're going to make closer and closer approximate efforts to become HIPAA compliant. And this is always kind of a cautionary sort of thing, where I'm a part of a lot of Facebook groups, with therapists, a lot of online communities, and I see a number of people wanting to do things as inexpensively as possible. But without those ba agreements, as business associate agreements, you're not guaranteed to have the same a HIPAA protections if that data does get leaked out or shared in other ways. And so these are your responsibilities as therapists when it comes to confidentiality and this AI conversation.   Katie Vernoy  23:44 And there's a lot of different ways to try to do that. I was one of you were talking, I was thinking about a conversation I had with Roy Huggins from persons under attack, who unfortunately recently just died. And it's a very tragic loss for our profession. And just the way that he would talk about HIPAA compliance. And I'm sure Person Center tech will continue that work was that you have to understand the risks that you're taking, and do what you can and then be comfortable with a risk you're still taking because he's not be perfect. And so I think it's I think it's, it's hard because it can be very scary, because we can't necessarily get to a place where we've we've taken every single precaution. I mean, we could go to a black site, have everyone come in separate ways, no GPS phones are left at their houses, and then be in a room together and then leave. There might be other liability if nobody knows where you are, and you're alone in a room with a client. But I think as a society, I don't think we can protect ourselves from every single thing. But these are things that we can protect ourselves against. pretty simply, I mean, you just turn it off. Um, I think, and that's something that I don't know that a lot of people were thinking about this. Now,   Curt Widhalm  24:57 One of the questions on one of these articles got asked, I think is worth discussing here is for people who are working at sites that require you to have a cell phone on you for safety reasons, whether it be in the floor of a hospital male use system, if you're working for an agency where you go and visit clients houses or whatever, it's what did you see, in kind of the responses to those articles there,   Katie Vernoy  25:26 The main thing is to turn off voice activation, so that there's not a voice activation element. So it's not recording the content, making your phone, a regular cell phone and trying to get rid of some of the other, you know, kind of the smart elements of it, I think can be very helpful. The thing that you can't avoid, if you're trying to go for safety is really, you got to keep GPS on if you need to make an emergency call, they need to be able to ping your cell phone. And so I think there's there are some, some safety issues or not, there are some privacy issues that you can't avoid if you need to have a cell phone. And it's for safety reasons. But I think it's something where the voice assistant technologies, those things are maybe not that easy to find, but but you can, you know, there's some instructions in this, and I'll put this in the show notes so that you can find it. But you know, turning off those voice activation, making sure that you've made yourself as tight as possible. As far as any kind of data that's going out turning off, you know, all of the apps, making sure there's nothing running in the background, even going through your apps and having the permission set to only while the app is on, I think is helpful, because then if Facebook is tracking your location, and Instagram is tracking your location, and Google and whatever, if those are tracking your location all the time, then there's a lot of data being shared. But if you turn those, if you only have those on when you have those apps open, and you consciously close them before you go in my hope is that they're not also running in the background. I've also had something where I put my phone on really low battery use before where it only allows for phone. So it basically shuts down anything running in the background so that you don't have things going that you don't know about. But you know, if you're wanting safety going all the way to turning it off or airplane mode is going to maybe an advisable for safety.   Curt Widhalm  27:24 And in these conversations and what I would suggest is let your clients know what the limits of confidentiality are. And and this doesn't have to be a huge in depth pieces of conversations. Some of your clients may have more interest in what you're talking about, or paranoia depending on why you're seeing those clients. But we would love to hear your experiences with this kind of stuff or thoughts or considerations that you have. You can share those with us on our social media. You can find links to those in our show notes. And once again, those are over at MTS g podcast.com. You can join our Facebook group, the modern therapist group and spill your data to us and Mark Zuckerberg. And until next time, I'm Kurt Wilhelm with Katie Vernoy and Siri.   Katie Vernoy  28:17 Thanks again to our sponsor buying time   Curt Widhalm  28:20 Buying Time's VAs support businesses by managing email communications, CRM or automation systems, website admin and hosting email marketing, social media, bookkeeping and much more. Their sole purpose is to create the opportunity for you to focus on supporting those you serve while ensuring that your back office runs smoothly with a full team of VAs gives the opportunity to hire for one role and get multiple areas of support. There's no reason to be overwhelmed with running your business with this solution available.               Katie Vernoy  28:48 Book a consultation to see where and how you can get started getting the support you need. That's buyingtimellc.com/book-consultation once again, buying time llc.com forward slash book dash consultation.   Announcer  29:04 Thank you for listening to the modern therapist Survival Guide. Learn more about who we are and what we do at mtsgpodcast.com. You can also join us on Facebook and Twitter. And please don't forget to subscribe so you don't miss any of our episodes.

Global Investors: Foreign Investing In US Real Estate with Charles Carillo
SS57: How to Successfully Hire and Train Virtual Assistants

Global Investors: Foreign Investing In US Real Estate with Charles Carillo

Play Episode Listen Later Jan 16, 2022 5:04


Welcome to Strategy Saturday; I'm Charles Carillo and today we're going to be discussing How to Successfully Hire and Train Virtual Assistants. Every entrepreneur should be outsourcing tasks to a virtual assistant, but where do you find one, how do you vet them and how do you hire them? In this episode, Charles discusses what the process is to find, vet and train virtual assistants.     What do you want to hear/see more of and less of? What question do you always wish I would ask but I never do? Connect with the Global Investors Show, Charles Carillo, and Harborside Partners: ◾ Setup a FREE 30 Minute Strategy Call with Charles: schedulecharles.com/  ◾ Global Investors Web Page: https://charleskcarillo.com/global-investors-podcast/ .◾ Join Our Email Newsletter: http://bit.ly/32pehL0 ◾ Foreign Investing in US Real Estate Facebook Group: facebook.com/groups/ForeignInvestingInUSRealEstate/  

Ditch the Classroom - for Teachers, Moms, and Women Who Want to Work from Home!
Ready to Quit Teaching for Good and Become a Freelancer/Virtual Assistant?

Ditch the Classroom - for Teachers, Moms, and Women Who Want to Work from Home!

Play Episode Listen Later Jan 14, 2022 2:36


Teacher Turned Freelancer Academy is your step-by-step guide to start and grow your freelancing/virtual assistant business. With this program, you'll learn how to work from home in your pjs, with your babies, on your own schedule, offering services that light you up. You'll walk away knowing what services you'd love to offer, you'll understand how to land those clients that will help you replace your income quickly. You'll have the tools, templates, accountability, and support you need to make this dream a reality.   For a limited time, I am offering some super special bonuses when you join the Teacher Turned Freelancer Academy. But hurry, because doors close Friday, January 21 at 11:59pm EST. Learn more about what's included and join me in TTFA at https://teacherturnedfreelancer.com. I can't wait to guide you as you ditch the classroom and step into your new calling as a freelancer/virtual assistant!

Wholesale Hotline
Astro Flipping Breakout E1 | Setting the Right Intentions to Become a Deal Magnet

Wholesale Hotline

Play Episode Listen Later Jan 13, 2022 19:31


Have you wondered what its like to have deals just come to you? Are you wanting to be so valuable to the market, that anyone will want to work with you? Jamil breaks it down how to DEAL MAGNETS. Please give us a rating and let us know how we are doing! ➖➖➖➖➖➖➖➖➖➖➖➖➖➖➖ ☎️ Welcome to Wholesale Hotline & Astro Flipping breakout

Process to Profitability
Juggling Entrepreneurship and Motherhood

Process to Profitability

Play Episode Listen Later Jan 13, 2022 22:45


When you're a parent and an entrepreneur, it can feel like you're constantly juggling everything and just trying to prevent anything from falling through the cracks. Today I'm talking with Lanisha about her journey to start a business while also being a mom and working a full-time job. She shares how her business has evolved with her life, why she decided to offer a VIP Day service instead of retainers, and her best advice for busy moms who want to start their own business. Topics Discussed: Why Lanisha started a VA business Finding time to run a business, work a 9-5, and manage a household How business and life evolves in different seasons Choosing the right type of service for your business and your life The number one piece of advice for busy moms who want to start their own business Resources Discussed: Dubsado Canva Creator Studio Anxious for Nothing by John MacArthur Connect with Lanisha: Lanisha is the Founder of B.E. Crowned, Virtual Assistant support Services. Lanisha is a registered nurse of over 10 years, a virtual assistant, and a certified Dubsado Specialist. In her free time, she spends time with her 3 girls and her husband. Lanisha is passionate about providing expert support to the entrepreneurs who inspire her: those who are working hard and passionate about their business. Website Instagram Facebook Dubsado Checklist

Find Food Freedom
Meet the team: Stacy's Story

Find Food Freedom

Play Episode Listen Later Jan 12, 2022 44:30


In this episode, we are continuing our Meet The Team Series with Stacy Swary, Find Food Freedom's Virtual Assistant. If you have ever emailed our team before, you have most likely have communicated with Stacy. Today you will hear all about her Intuitive Eating Journey and her lived experienced. [Trigger Warning: diet talk, weight talk, and binge/restrict behaviors.] As you listen please keep in mind that everyone's journey with Intuitive Eating looks different, we share Stacy's story to shed light on how real diet culture is and so no human feels like they are alone in there struggle. For more resources visit: www.findfoodfreedomresources.com

Soul Seekr
120: Journaling Prompts Specifically Designed for You (Solocast)

Soul Seekr

Play Episode Listen Later Jan 11, 2022 30:00


This episode is different from anything I've done before on the Soul Seekr podcast. It's different partly because I'm nervous!We're going to find out more about ourselves by going through an exercise together.We'll use a worksheet that's linked in the show notes, that I typically use for business purposes. It's called "Quarterly Content Generator" and we'll adapt that for a more spiritual purpose. LINKS & RESOURCESWant to Start Your Own Podcast? I've used Buzzsprout to produce all of my podcasts and love it! Buzzsprout is the easiest platform to get your podcast onto all the major apps... iTunes, Spotify, Stitcher, etc... It's FREE to sign up, but if you decide to upgrade to one of the paid plans later, you and I will both get a $20 Amazon gift card! That's a pretty sweet win-win deal if you ask me! Just use this link for either a free or paid plan: https://cutt.ly/ScbUtFWQuarterly Content Generator: https://cutt.ly/xIth2Xp Wizard Teams (Virtual Teams For YOU Managed by US) | https://cutt.ly/xmVsYTe Check out my Review of Pixar's "SOUL" Movie | https://cutt.ly/OmVsUNe FREE Guide on How to Uncover Your Gifts & Share them with the World: https://cutt.ly/CIth7fr Wizard Websites - Learn to Build a Website w/ Virtual Assistants | https://bit.ly/3lCw2kUSHROOM BEACH Clothing | Use Promo Code "SoulSam" for 15% off with this link: https://cutt.ly/oItje42 MagicMind | https://cutt.ly/VRADrOH  use code "SoulSam20" for 20% off!Defiant Mushroom Coffee (Use "Sam15" for 15% OFF!) | https://defiantcoffee.co/ Permission to Podcast (Simply Show Up & Record): https://bit.ly/2N2NUoI FREE Guide on How to Uncover Your Gifts & Share them with the World | https://buff.ly/3gmml7t Spiritual Blogs & More | https://buff.ly/2Sq6Gtl FREE Spiritual Glossary for the Newly Activated: https://soulseekrz.com/terms/ Start Your Dream Business | https://buff.ly/2xpy2ITFreeup | https://cutt.ly/txFc7eV Go here if you need to hire reliable VA's. (you'll also get a $25 coupon PS. It's free to sign up!)SwagStore by SwagWorx | https://cutt.ly/bbeEK0Q LET'S BE SOCIALJoin the journey — come hangout on social mediaInstagram | https://www.instagram.com/samkabert/ Join the Soul Seekr Facebook Group | https://buff.ly/2yi8ldA Twitter | https://twitter.com/soul_seekr_ LinkedIn | https://www.linkedin.com/in/kabert/  YouTube | https://buff.ly/3e4kXUO  ASK me ANYTHING: Email is Sam@CloneYourselfU.com and you can book a FREE business strategy call with me by going to Calendly.com/CLONE.THANK YOU!SamSupport the show (http://soulseekrz.com/medicine)

The Virtual Assistant Tips, Tricks + Advice Podcast
VATTA #116: 5 Ways To Make Money as a Virtual Assistant

The Virtual Assistant Tips, Tricks + Advice Podcast

Play Episode Listen Later Jan 11, 2022 10:48


In this week's episode of the VA Tips, Tricks + Advice podcast I'm sharing 5 proven ways you can earn a great living running your own Virtual Assistant business. These are the same methods I used to build my 6-figure VA business from scratch. I hope you'll listen and share your thoughts! Here are the resources I mention for your convenience: VA Success System - https://programs.thetechiementor.com/vass-sales Product Creation System - https://programs.thetechiementor.com/pcs-sales  If you enjoyed this podcast be sure to subscribe to my VA Tips, Tricks + Advice Podcast - A Virtual Assistant Podcast with a fresh + unique perspective with zero fluff or hype. You'll find it on all the popular platforms including Apple, Spotify + iHeartRadio and more. Thanks for listening! 

Agency Intelligence
Inside The Life Of An Insurance Agency With COO Ashley Napier

Agency Intelligence

Play Episode Listen Later Jan 11, 2022 44:04


In this episode of Agency Intelligence podcast, host Jason Cass interviews Ashley Napier, 3000 Insurance Group's Chief Operating Officer. Ashley discusses her path to becoming the COO of 3000 Insurance Group and how they are utilizing Virtual Assistants in their agency.  Episode Highlights: Ashley mentions that she is an iPhone user. (2:43) Ashley says that she likes winning because it gives her a sense of accomplishment. (3:40) Ashley explains how grit, determination and blessings have led her to where she is now. (6:04) Ashley shares more about her past, and how she got started in the industry. (7:51) Ashley shares what led her to the COO position. (14:08) Ashley explains an experience in 2015 that made her not want to get insurance. (16:46) Ashley talks about 3000 Insurance Group. (21:22) Ashley shares her insight into hiring VA's and how they are utilizing them in her company. (29:13) Ashley mentions that she is currently reading Traction. (37:51) Ashley shares that she is currently hooked to watching Ted Lasso. (41:14) Key Quotes: “I'm not saying sales was easy, and I just accomplished it and moved on, but leading people is where I'm supposed to be at this time.” - Ashley Napier “So coaching and mentorship and watching people set goals and struggle with the obstacles that get in their way, understanding what's on the other side of them, what's on the other side of their goals.I love just coming alongside people and getting in the well with them and watching them grow. - Ashley Napier “I would say that the VA's can only do as good of a job as we give them instructions for. And so, we have really looked at ourselves, our systems, our processes, our workflows to make sure that we're providing them the very best instructions that we can.” - Ashley Napier Resources Mentioned: Ashley Napier LinkedIn 3000 Insurance Group Reach out to Jason Cass Agency Intelligence

Delegate Your Way To Success Podcast
EP 110 - Keys to Developing A Multi-Seven Figure Business With Tyler Narducci

Delegate Your Way To Success Podcast

Play Episode Listen Later Jan 10, 2022 39:49


“The safer route actually is to diversify your income stream with multiple clients; not just have one. ”In today's episode of The Master Delegator Podcast, I am joined by SobeViral's owner, Tyler Narducci as we talk about how he quickly scaled his agency to a multi seven-figure business and how entrepreneurs do the same.Follow Your Intuition  Tyler was previously an underpaid employee who believed he deserved more and could serve his true purpose. Because he was strong at marketing and knew he wanted to start his own business, he decided to leave his previous company and ultimately start his own.He was terrified at first, and a lot of things held him back from doing it, but he stuck to his desire and followed his instinct until he was making a seven-figure business.The Big 3 For Tyler, creating a strategy that focuses on leads, teams, and sales is an effective way for entrepreneurs to make seven figures with their business.Focus on Leads     It's important that entrepreneurs make a steady flow of leads, which might come from emails, LinkedIn, and advertisements because it is the lifeblood of your business that will keep every process flowing continuously and smoothly.Focus on Team    After obtaining leads, it is critical for entrepreneurs to fulfill those leads or clients in order to keep them satisfied and retain them. To do so, you will need a team to work with because you cannot handle everything in your business alone and efficiency will not be sacrificed.Focus on Sales    Sales skills are required to get financing, excite and encourage the team, and of course, turn leads into deals. Every business effort requires sales, especially in the early phases of establishing and developing a business.The Importance Of Delegation in Running A Successful Business   Tyler believed that scaling a business without delegating was difficult. Because a person only has 24 hours in a day to concentrate on something, it is impossible to focus on leads, team, and sales all at once. A single person can produce one good result in a day, but if you have more than one person working on your business, results can be made in a single day.About Tyler Narducci Tyler Narducci, CEO of SobeViral and online business coach that helped over 300  Agencies through their  Done-for-You Agency Program.Connect with Tyler and SobeViral here:Website: https://sobeviral.com/ LinkedIn:https://www.linkedin.com/in/tylernarducci/ https://www.linkedin.com/company/sobeviral/ Facebook:https://www.facebook.com/sobeviralhttps://www.facebook.com/tylernarducciInstagram: https://www.instagram.com/tyler_narducci/Twitter: https://twitter.com/tylernarducci_?lang=en Also, feel free to download Smart Delegation, a quick and easy e-book that provides resources to help you, empower you, and equip you with the simple key strategy of delegation.If you do like hearing our podcast episodes, we do appreciate you showing your support by buying me a coffee at  https://www.buymeacoffee.com/kristyyoder 

Wholesaling Inc
WIP 859: How to Find the Perfect Virtual Assistant for Your Real Estate Business

Wholesaling Inc

Play Episode Listen Later Jan 10, 2022 12:56


When you're in the real estate industry, time is your most valuable asset. There are so many things that you should consider doing, plus you're always in the rush that hiring a real estate Virtual Assistant (VA) can be so helpful. VAs are changing the way realtors work. They give you convenience and can save you a chunk of energy. Now how can you find the perfect VA with the right set of skills? Listen to Lauren Hardy as she gives you firsthand tips on what to do, what to avoid, and where to find a good VA that fits your standards. RESOURCES: Upwork Fiverr Facebook Google Sheets BatchLeads Zoom Dropbox The 4-Hour Workweek by Tim Ferriss Virtual Investing Mastery

The Modern Therapist's Survival Guide with Curt Widhalm and Katie Vernoy

How to Understand and Treat Psychosis: An interview with Maggie Mullen, LCSW Curt and Katie interview Maggie Mullen, LCSW, a national trainer on culturally responsive, evidence-based care for psychotic spectrum disorders. We talk with Maggie about her anti-racist and disability justice framework of psychosis, understanding psychosis on a spectrum, what to do when psychosis enters the treatment picture, assessment of psychosis, and treatment using Dialectical Behavior Therapy (DBT). We also talk about how society defines “normal” and pathology, exploring cultural differences in these definitions. Interview with Maggie Mullen, LCSW Maggie Mullen, LCSW (they/them) is a clinical social worker, national trainer, community activist, and author of The Dialectical Behavior Therapy Skills Workbook for Psychosis. Maggie specializes in culturally responsive, evidence-based care for psychotic spectrum disorders, trauma and PTSD, the LBGTQ+ community, and formerly incarcerated people. As a training director at Kaiser Permanente, they take great pride in mentoring, training, and supervising the next generation of social workers. You can find them online at www.maggiemullen.com In this podcast episode we talk about looking at psychosis differently We started the conversation on psychosis when we were looking at conspiracy theories. We know that folks who believe in conspiracy theories and those who have a diagnosis of psychosis are different, but knew that we needed a deeper dive into how to understand and treat psychosis. We dig deeply into this conversation in this week's podcast episode: Maggie Mullen's anti-racist and disability justice framework of psychosis “People with psychosis [are] being overly institutionalized… over medicated or highly focused on medication as the sole treatment. And particularly for our… black, indigenous, and folks of color experiencing psychosis, and people who are being shot and killed by police… when they're out responding to their symptoms in a public way, or being incarcerated and not receiving treatment.” Maggie came from a community organizing background Inequity and lack of resources for people who experience chronic psychosis The focus on medication rather than other forms of treatment for psychosis BIPOC individuals being shot by police when psychosis shows up in a public space “Psychotic spectrum” versus the segregation of psychosis as “other” “We are often the least prepared to deal with our most acute clients” The continued segregation of psychotic disorders Cultural considerations when determining what is psychosis or other types of experiences The lack of inclusion of psychosis in the research Psychosis is not “other” but is actually a spectrum of behaviors and are very common The symptoms of psychosis are not constant, they fluctuate for every individual The importance of following the model and voices of the disability justice movement Including education on the treatment for psychosis, rather than allowing therapists to opt out Folks with psychosis are often not included in the research, which needs to change What to do when psychosis comes into the treatment picture for our clients “The reality is there are wonderful outcomes, I think, for people with psychosis, when we look at it from a different perspective. Which is to say – what if some of the work might be on changing your symptoms themselves? But what if part of the work is actually on accepting your experiences so that you can just experience less stress with them?” We need more training on psychosis to feel confident Normalizing the experience of psychosis Helping to make peace with psychotic symptoms (i.e., making friends with the voices) to decrease distress Looking at treatments beyond medication How to identify psychosis and assess for impact and impairment The myth that all elements of psychosis are distressing and bad Why Maggie Mullen is using Dialectical Behavior Therapy (DBT) to treat psychosis “People with psychosis deal with emotion dysregulation, actually more so than the average person…that's where we know DBT is really effective” We frequently underestimate the ability to help folks with psychosis Using DBT skills for emotion regulation concerns that frequently come up in psychosis Psychosis and PTSD oftentimes occur together and aren't always diagnosed Trauma can influence the onset of psychosis AND psychosis can be traumatic Maggie's pilot program with DBT for psychosis The concrete and straight forward nature of DBT skills make them very accessible Understanding psychosis differently, including the cultural differences of what is “normal” How to identify what is “real” and what is psychosis How do you define what is normal for someone? What do we decide what we pathologize? Breaking up the binary of normal or not normal – reframing as “experience” The importance of understanding what is negatively impacting the client and how to keep clients safe Take the lead of your client and trust that they know themselves best The tension between taking the lead of the client and mandates and requirements as a therapist The Dialectical Behavior Therapy Skills Workbook for Psychosis by Maggie Mullen, LCSW Maggie wrote a book to democratize DBT skills Using DBT, but making the skills more concrete and accessible Our Generous Sponsor for this episode of the Modern Therapist's Survival Guide: Buying Time LLC Buying Time is a full team of Virtual Assistants, with a wide variety of skill sets to support your business. From basic admin support, customer service, and email management to marketing and bookkeeping. They've got you covered. Don't know where to start? Check out the systems inventory checklist which helps business owners figure out what they don't want to do anymore and get those delegated asap. You can find that checklist at http://buyingtimellc.com/systems-checklist/ Buying Time's VA's support businesses by managing email communications, CRM or automation systems, website admin and hosting, email marketing, social media, bookkeeping and much more. Their sole purpose is to create the opportunity for you to focus on supporting those you serve while ensuring that your back office runs smoothly. With a full team of VA's it gives the opportunity to hire for one role and get multiple areas of support. There's no reason to be overwhelmed with running your business with this solution available. Book a consultation to see where and how you can get started getting the support you need - https://buyingtimellc.com/book-consultation/   Resources for Modern Therapists mentioned in this Podcast Episode: We've pulled together resources mentioned in this episode and put together some handy-dandy links. Please note that some of the links below may be affiliate links, so if you purchase after clicking below, we may get a little bit of cash in our pockets. We thank you in advance! Maggie's website Maggie on Instagram The DBT Skills Workbook for Psychosis by Maggie Mullen, LCSW   Relevant Episodes of MTSG Podcast: Conspiracy Theories in Your Office Fixing Mental Healthcare in America: Serious Mental Illness and Homeless Fixing Mental Healthcare in America: Psychiatric Crises in the Emergency Room Fixing Mental Healthcare in America: Peer Support Specialists   Who we are: Curt Widhalm, LMFT Curt Widhalm is in private practice in the Los Angeles area. He is the cofounder of the Therapy Reimagined conference, an Adjunct Professor at Pepperdine University and CSUN, a former Subject Matter Expert for the California Board of Behavioral Sciences, former CFO of the California Association of Marriage and Family Therapists, and a loving husband and father. He is 1/2 great person, 1/2 provocateur, and 1/2 geek, in that order. He dabbles in the dark art of making "dad jokes" and usually has a half-empty cup of coffee somewhere nearby. Learn more at: www.curtwidhalm.com Katie Vernoy, LMFT Katie Vernoy is a Licensed Marriage and Family Therapist, coach, and consultant supporting leaders, visionaries, executives, and helping professionals to create sustainable careers. Katie, with Curt, has developed workshops and a conference, Therapy Reimagined, to support therapists navigating through the modern challenges of this profession. Katie is also a former President of the California Association of Marriage and Family Therapists. In her spare time, Katie is secretly siphoning off Curt's youthful energy, so that she can take over the world. Learn more at: www.katievernoy.com A Quick Note: Our opinions are our own. We are only speaking for ourselves – except when we speak for each other, or over each other. We're working on it. Our guests are also only speaking for themselves and have their own opinions. We aren't trying to take their voice, and no one speaks for us either. Mostly because they don't want to, but hey. Stay in Touch with Curt, Katie, and the whole Therapy Reimagined #TherapyMovement: www.mtsgpodcast.com www.therapyreimagined.com https://www.facebook.com/therapyreimagined/ https://twitter.com/therapymovement https://www.instagram.com/therapyreimagined/ Consultation services with Curt Widhalm or Katie Vernoy: The Fifty-Minute Hour Connect with the Modern Therapist Community: Our Facebook Group – The Modern Therapists Group   Modern Therapist's Survival Guide Creative Credits: Voice Over by DW McCann https://www.facebook.com/McCannDW/ Music by Crystal Grooms Mangano http://www.crystalmangano.com/   Transcript for this episode of the Modern Therapist's Survival Guide podcast (Autogenerated): Curt Widhalm  00:00 This episode of the Modern Therapist's Survival Guide is sponsored by Buying Time   Katie Vernoy  00:04 Buying Time has a full team of virtual assistants with a wide variety of skill sets to support your business. From basic admin support customer service and email management to marketing and bookkeeping, they've got you covered. Don't know where to start, check out the system's inventory checklist, which helps business owners figure out what they don't want to do anymore and get those delegated ASAP. You can find that checklist at buying time. llc.com forward slash systems stash checklist.   Curt Widhalm  00:31 Listen at the end of the episode for more information.   Announcer  00:34 You're listening to the modern therapist survival guide where therapists live, breed and practice as human beings to support you as a whole person and a therapist. Here are your hosts, Curt Widhalm and Katie Vernoy.   Curt Widhalm  00:49 Welcome back modern therapist. This is the modern therapist Survival Guide. I'm Curt Widhalm with Katie Vernoy. And this is the podcast for therapists about all sorts of stuff and just my continued ability or inability to introduce episodes well here but   Katie Vernoy  01:06 yes, yes.   Curt Widhalm  01:07 Recently, we had an episode on conspiracy theories. We very, very briefly talked about the difference between people who are following conspiracy theories and psychosis. We did an almost barely adequate job of talking about it and decided that we needed to follow up with somebody could who could help us talk about psychosis a little bit more deeply. And so we have a guest today, Maggie Mullen LCSW w. And they are a fantastic resource when it comes to working with psychosis and very glad to have them with us here today. So thank you very much, Maggie, for joining us.   Maggie Mullen  01:49 Thanks so much for having me, Curt. And Katie.   Katie Vernoy  01:51 So glad to have you here. Like I told you before we got started, we needed somebody to talk about psychosis saw that you had sent in a little pitch to us. And we're like, oh my gosh, this is perfect. We're so excited. And I can't wait to kind of get to meet you here on the podcast. But let's, let's have everyone meet you and say what we always say to all our guests, who are you? And what are you putting out to the world.   Maggie Mullen  02:12 As Curt mentioned, Maggie Mullen, LCSW I use they them pronouns. And I am an author and trainer. And what I am working right now to put out into the world is an anti racist and disability justice approach to working with people experiencing psychosis that really focuses on centering their experiences and needs. And one of the ways that I'm really going about that right now is by offering DBT informed treatment to people who are struggling with psychotic spectrum disorders like schizophrenia, schizoaffective, disorder, bipolar disorder, etc.   Curt Widhalm  02:43 You get into this work, that a lot of therapists have their own stories that just what's your story as far as getting into working with psychosis, and really having this level of passion for it?   Maggie Mullen  02:59 So I come from a community organizing background, right, a lot of the work that I was doing before grad school was really centered around how do we bring communities together to fight for change. And I chose a path of social work, because I really wanted to have the opportunity to do both that macro kind of bigger level practice, but also help individuals because I was somebody who was able to connect with people pretty well and really enjoyed that part of the work. And as I was in grad school, learning more about mental health and kind of being in that part of the field, the thing I kept seeing over and over again, was the inequity and really lack of resources for people who are experiencing psychosis in a chronic way. And the way that, you know, that kind of shows up and at least at US, US society is, you know, seen people with psychosis being overly institutionalized, you know, really over medicated or highly focused on medication as the sole treatment. And particularly for our, you know, black indigenous and folks of color experiencing psychosis, and people who are being shot and killed by police, right when they're out of responding to their symptoms in a public way, or being incarcerated and not receiving treatment. And for me, that just felt like a call to action to say, I want to get involved in this area that really needs to be expanded. And I think one additional piece is if you look at almost any piece of literature in our field, right? So if you're like nerd like me, you want to go and do research about something. If you look into almost any psychotherapy treatment, you'll see that there's a rule out for participants who experienced psychosis. And that's really widespread across almost all therapies. And I find this odd because the same type of like what we used to call delusional beliefs we now call distressing beliefs or distorted beliefs, those same types of things happen in other diagnoses, right? We see this in eating disorders, right? People who have such distorted beliefs about their bodies to the point that they're willing to, you know, encounter significant health issues in order to engage in certain behaviors, right or even with depression, right, where we have distorted beliefs about your self worth to the point that you're willing to hurt yourself. but we don't exclude people so aggressively from treatment as we do with psychosis. And for me, that's really kind of a question that I kept coming on grad school, like, why this group? Why are we segregating them in this kind of way that's leading to, you know, high rates of suicide, high rates of incarceration, all those things that I mentioned before, that are just poor quality of life issues for these folks.   Curt Widhalm  05:20 So to ask maybe an obvious question here. Why, why what have you found out and asking this big question, what is our system have against psychosis? Is it fear from treatment professionals in the past? I'm sure that you've come up with some at least explanatory answers here.   Maggie Mullen  05:41 Yeah, there's not one right answer, I think is part of this, right. Like, if we went back really far in history, one of the things that we would see is that across cultures, right, there are really different approaches to psychosis, right? We see in a lot of indigenous cultures, the idea that people with psychosis are actually, you know, accessing other states of reality, and that scene is a strength, right? And something that's really valued, right, like people who are medicine are healers. And we don't see that particularly in white society in the US, right, where we're really have kind of more colon colonized mindset. But I think a lot of this comes from fear, right? Just the idea that I don't understand maybe what's happening to this person, they're behaving in a way that's, you know, erratic in my eyes, when it can't really get into their, you know, headspace and understand what they're experiencing. And I think that's part of how our field is responded, because if we look back at Dr. Aaron Beck, right, the creator of CBT, who just passed recently, he was doing trials of CBT, with people with psychosis back in 1950s. And for some reason, and I don't know all the reasons why his research kind of stopped around that point, right, kind of hit a dead end. And then we just kind of started offering these things to people with more like depression, anxiety, etc. I think part of this is just again, that fear that you mentioned, Curt, more than anything, unfortunately,   Katie Vernoy  05:45 when we look at this, there are folks who try to exclude psychosis from their practices, especially private practices. But we can't always exclude it. Right? Like there are times when it comes into our office, we've an established relationship with the client, and we can't always exclude and I'm not saying that we should always exclude it. I think that's part of the problem. But when we don't when we actually start working with psychosis, because it is so... I don't even know what the right word is...kind of fringe, maybe to our profession. I mean, I even think about I know you do DBT for psychosis, I've talked with DBT centers that say if they have psychosis, they shouldn't be doing DBT. I mean, like, there's, there seems like there's not really guidance, when whether you invite or exclude psychosis, when it shows up in your office, it seems like there's there's an opportunity for us to really do it wrong. And so I mean, typically, we asked what a therapist get wrong. So I guess I'm asking that question. But I, I'm trying to sort out kind of even how to get to the correct question, because it seems like part of what we get wrong as we exclude these folks from our practice. But if they show up, I imagine there's stuff that we're really getting wrong in the room and in the treatment planning.   Maggie Mullen  08:18 Yeah, I think part of this is that combination of we need clinicians to have more training across the board and treating psychosis. And again, I think with these newer wave therapies, like CBT, for psychosis, act for psychosis, more DBT skills kind of approach that are really emerging as very strong in the literature and really effective for people. And that are offered, but just not I think, in a very widespread way, again, at least in the US. And so I think part of it is we need clinicians with more training, so they feel more competent. And I think part of where we get things wrong, is that we think of psychosis as like these people over there, right? We kind of again, like you said, kind of put them in like a box segregated in some way. And the way that we really approach psychosis now in a kind of more modern or progressive sense, is that there's really a spectrum of psychosis. Right. On one end of the spectrum, we see people with less distressing less bothersome experiences of psychosis. And that for like, for me, for example, that looks like I'm on call for my work every once in a while, and I My phone has to be on 24/7 because I might be calling the emergency room to do an evaluation. And what will happen to me occasionally is I will think I hear my phone rang, and I will look down and I'll see no miss call, right? And I'll like say to my partner like hey, did you see Did you hear my phone ring? And they're like, No, that's an experience of an auditory hallucination, right. I've just had experience of psychosis. And on the other side of the spectrum, we have more of these distressing chronic life impairing experiences like psychosis that are more common for people who get diagnosed with schizoaffective sorta are psychotic spectrum disorder of some kind. And people who experienced those diagnoses fluctuate on the scale in the same way, right? That they are doing better at certain points, or their symptoms are not as distressing, etc. And part of the reason we frame it in this way now is to normalize the experience of psychosis that at some point, almost all of us will have some experience of psychosis. And I think when we look at it from that perspective, it feels less scary to approach psychosis. And I think also it can instill some hope that I think a lot of therapists don't have when they work with psychosis, right? We feel like, it feels hopeless, nothing's going to change, things are not going to get better. But we get training, I think and experience in that way. And the reality is there are wonderful outcomes, I think, for people with psychosis, when we look at it from a different perspective, which is to say, what if some of the work might be on changing your symptoms themselves? But what if part of the work is actually on acccepting your experiences so that you can just experience less stress with them? Right, so how do I make friends with my voices? So they don't bother me in the same way? Or how do I have to, like, do education with somebody's loved ones and families or societies to accommodate the fact that this person may need to, you know, do certain things to manage their psychotic symptoms, right. And that's just a normal part of their experience, rather than a pathologized experience. So I think these are ways as therapists that we have been getting things wrong historically. But we also know that there's plenty of ways that we can shift that with training with education, to make ourselves feel more confident doing this work   Curt Widhalm  11:37 The longer that we do this podcast more than I recognize that maybe my graduate training was not the greatest. And I'm trying to recall back to the way that we were educated on it. And it just seems to have been like one class in like the the psychopathology class that was just kind of, here's defining what it is. And if you ever end up working on it, then you'll get trained at your site. And it really kind of allowed for opting out of even having to learn about it. And my experience across time has been that it still shows up in my office that clients still present with this kind of stuff. Where do you see, you know, if my experience is really bad, where do you see graduate education needing to go as far as removing some of this fear or other ring of psychotic spectrum as a thing that needs to be feared?   Maggie Mullen  12:43 I think it starts with following the model and the experiences of the Disability Justice Movement, right, I think the thing that we can do first and foremost, is bring in the voices of people who experience psychosis themselves, right, have this lived experience, into our education or classroom settings. Because it's one way that we, I think, with any kind of stigma, right, that's out there is that through more dialogue and experience with people who are living with this, you know, whether we call it condition or experience or whatever, the more comfortable we get with it, the more normal it becomes to us. And so I think it's starting there and in the education and kind of classroom settings to reduce that kind of othering. And then, in addition to that piece, I think, again, it's the part of actively including, and teaching the treatments for folks with psychosis, and not acting like we can opt out of it. I think one thing I find, with therapists, not across the board, but oftentimes, is that we are often the least prepared to deal with our most acute clients, right? So we are often trained really well to work with people with, you know, garden variety, depression and anxiety adjustment issues, etc. The word Well, exactly right. And we don't get a lot of trained, I think that is very quality for people who are chronically struggling and dealing with things that are acute and very difficult for them very distressing. And I think that's part of where our education and our schools needs to change is to shift away from, you know, exclusive treatment of worried well, and really integrate the bigger spectrum of mental health and well being overall,   Curt Widhalm  14:20 to maybe even further add to this is not necessarily treating psychosis as something that just needs to be medicated away, which has been historically just kind of where well, you ship them to a psychiatrist, and that'll take care of the voices.   Maggie Mullen  14:38 Absolutely. Yeah, I hear that even for my colleagues, right, who work in my clinic have the idea that like psychosis is actually easy to work with because it's on the psychiatrist right to do that work. It's not really on us. We're just chasing them around getting them on medication. But as you've probably experienced in doing any of this work yourselves, many people with psychosis struggle with medications as an intervention, right? That can be life changing. For a lot of people, and for other folks, the side effects that come with them, you know, are so impairing that they're like, I don't want to do this right or, or I'm scared to do this or whatever it is because they can really change your life, your health outcomes, and even just the longevity of your life. So when we rely exclusively on that stuff, it really denies people the ability to build a life worth living, but isn't just, you know, kind of circled around medications as the only treatment   Katie Vernoy  15:26 Well, even in and how you're talking about psychosis, it just really puts a different flavor of it for me with this whole idea of a spectrum of psychosis. And to me, I mean, if we're really looking at auditory hallucinations, like hearing the phone ring, but it hasn't really wrong, or, or even, you know, kind of some of these really distorted thoughts that come up and these delusional beliefs that we have about ourselves that happen in, you know, even kind of garden variety, depression and anxiety, it seems like assessing psychosis would actually be much more complicated. If we're really looking at the full spectrum of the experience. What is your advice as far as identifying, you know, kind of what, what requires or what would be helped by this knowledge around psychosis?   Maggie Mullen  16:16 Can you answer a different way, Katie?   Katie Vernoy  16:19 Yeah, I guess I'm just asking, basically, how do you assess psychosis when it's not kind of this florid psychosis? How do you how do you actually assess psychosis with this idea of a spectrum of psychosis and psychotic experience?   Maggie Mullen  16:38 I think it's really dependent on the level of distress and impairment and causes in somebody's life. Right? Like with all things, when I think about if you're doing really good assessment for any mental health issue, and psychosis is no exception. It's like, how is this interfering with your goals? And the things you want to be doing with your values, your ability to do what you love? How is this in terms of the emotional side of it, right? Like, how much distress how much upset is this causing you, etc. And getting a really clear picture from clients around those pieces, I think can tell us whether we what level of intervention we need to kind of do. Because again, I think one thing that providers often do is we also kind of do the other extreme, which is to assume that if you have any experience of psychosis, it is distressing, and it's bad, right? Like we need to get rid of it. And I think a lot of people who have lived experience of psychosis will tell you, I actually find that there's some very comforting parts of my psychosis, right? Like, maybe I hear the voice of my mom talking to me who passed away or some other loved one, right, or, you know, something that can feel like it's just reassuring to them. And so when we need to when we're doing these assessments, we want to also be integrated in what's the problem and what's actually quite adaptive and works for your life instead,   Curt Widhalm  17:51 So why DBT for psychosis   Maggie Mullen  17:54 So in thinking back to the part about like, where researchers and mental health people got it wrong. So for a long time, providers assumed that people with psychosis didn't experience emotions in the same way as people who were maybe more neurotypical because they weren't expressing their emotions through their effect or their body language, right. And a lot of that has to do with negative symptoms, which are part of that spectrum of psychosis. And what we now know is that people with psychosis deal with emotion dysregulation, actually more so than the average person, right? So they're dealing with overwhelming emotions, that are sometimes triggered by their symptoms, right. So if you have a critical voice telling you, you're a bad person, that's going to cause emotion dysregulation, we're going to get emotional, sure, and kind of the cycle that can happen where then you might experience more psychosis, right? More symptoms, because of an increase in emotions, so kind of becomes a cycle. And what we know to be true is that people then cope with that emotion dysregulation the same way that somebody with, you know, BPD, who's in treatment for DBT, like do which is self harming suicide attempts, substance use, etc. And so that's where we know DBT is really effective, right, based on both the literature, the research, but people's lived experience around it. And so the idea with how we use DBT skills, and I say DBT skills, because we're taking an informed treatment approach, we're not necessarily doing a full DBT treatment program, although that is appropriate for some people with psychosis. We're thinking, let's break that cycle of again, emotions and symptoms kind of escalating each other by using something like distress tolerance skill, or an emotion regulation skill or mindfulness to help break things up and help reduce your distress.   Katie Vernoy  19:44 It seems to be completely logical that that would be the case like and my experience of working with some clients that had different different diagnoses on the spectrum of psychosis, and I also in my experience, if in any way was was aware of oftentimes trauma histories as well as is that? Is that relevant to this conversation?   Maggie Mullen  20:09 Absolutely. Yeah. Thanks for bringing it up. So one thing that I think is, or I don't think I know is very common amongst people with psychotic spectrum disorders is PTSD. So not just experiences of trauma, but experiences of trauma that are continuing to impact our life in a really significant way. And right now, we think about a third of people with schizophrenia have PTSD, which is a very high number. We actually think it's probably higher, though, because clinicians tend to not assess for PTSD very commonly. And clients don't tend to also report those symptoms very actively when they're not asked. So when we think about, again, what clinicians might be missing, it's important that we assess for that and, and part of how we think about trauma with psychosis is that it's really common for people with a psychotic spectrum disorder to have, you know, childhood trauma, so some kind of trauma from growing up. That might be one of the contributing stress factors in the development of psychosis over time. And we also know the experiences associated with experiencing psychosis are traumatic, right. So for example, we talked about the idea of like being incarcerated or being taken by the police in handcuffs to go to the hospital, right, that's a traumatizing experience for a lot of people, particularly for people of color. We also have, you know, being mistreated in hospitals kind of being warehoused there for long periods of time. And then certainly just the experience of psychosis itself, right, when you're just oriented and you're, you know, kind of separated from reality that can be really scary for people, right, we might do things that are out of character for ourselves. So trauma is a common experience, I think, for people with psychosis. And secondarily, there's really great treatment for people experiencing PTSD who also have a psychotic spectrum disorder. But it's really uncommon for providers to offer it because of fear, I think, again, to what we were talking about earlier. And we know, I think more so part of what we see the literature and research changing is that we are including more people with psychosis and studies now than we used to before. So for example, we see a lot of the new prolonged exposure, which is, you know, one of the gold standards for treatment of PTSD, that if somebody has relatively well controlled psychosis, so they might experience some active psychosis, but it may just not cause strong levels of distress. They're a great candidate for PTSD treatment. And same thing for cognitive processing therapy or CPT as well.   Curt Widhalm  22:31 Over the couple 100 episodes or so that we've done, we've had plenty of guests who come in and speak very well about their their target populations. But I don't think that we've had people like you who've actually piloted programs that back up that this is just beyond kind of the here's something that I've experienced a lot in my office and done well with, can you talk about what you saw as an opportunity with the program that you piloted?   Maggie Mullen  23:00 Sure, so I was trained as a DBT clinician, that's like my bread and butter as a therapist and working in a fully intensively trained DBT program. And I like live and breathe DBT, like, I am one of those DBT nerds that you hear about in grad school. And I think I felt like I was working, you know, as a DBT therapist, but also working a lot with people with psychosis in a in a kind of a treatment program. And there was this weird separation where we saw like, these two worlds being again, just very disparate, and not a lot offered between them necessarily, even though again, for people with borderline personality disorder who are really well treated by DBT. A lot of them actually experienced psychosis as part of their symptoms. And so what I did, essentially, with the encouragement of my colleagues was to say, why don't we just try to offer some of these skills to our clients and see how they do with them, see if they're practical enough, if they're concrete enough, which is, you know, important for people who might be experiencing chronic psychosis to be able to use them. And I really did this in conjunction with cognitive behavioral therapy for psychosis, right. CBT for psychosis has a really strong evidence base. And so I felt like, let's address this cognitive piece that CBT is really good at, but also integrated behavioral piece of DBT. And our clients loved it. Like it was actually kind of overwhelming the response that we received, as well as the outcome studies that we were doing around clients talking about how they were using those skills, and what that what that was shifting in their life, essentially, to feel like, not only do I know how to shift my thinking, but I can do something differently about it. And the thing about DBT skills that maybe no one will tell you is they're very straightforward, right? There are a lot of things people are already doing. Right? So self soothing, right? Many of us self soothe in many different ways, right? we distract ourselves, right? We use all of these skills, I think in many adaptive ways. And part of the work I think of integrating DBT skills is saying, Okay, do that intentionally now, right like don't just Do it as a background thing, but like think about what do I actually need right now that I'm feeling distressed? Because of the voices I'm hearing? You know, do we need to practice? You know, tip, right, which is a common skill in DBT when somebody is really distressed? Or do we want to practice opposite action here, because you're feeling some unjustified emotions, for example, and really just getting people to practice those in a more active way.   Katie Vernoy  25:20 I guess I keep going back to this notion that psychosis is not something that is separate, although I think there are programs where folks end up that are separate, like a day treatment program, those types of things, but oftentimes, even in those programs, it's folks that have had pretty intense emotions, intense suicidality, you know, there's, there's a reason that they're there, it's doesn't always mean that every single person in these day treatment programs have psychosis. But regardless, I think that the, the thing that I keep coming back to is this idea around looking at psychosis differently. And when we do that, it opens up all these other treatment options, because we look at as folks who have this element, and not "them", when you were talking about the way that other cultures look at psychosis, and the ways that folks who are having some of these experiences are, are seen as whether it's a medicine person, or someone that has insight in a different way. Or there's, there's different things where, you know, people are in touch with different parts of reality. I think about religion in the United States, and the similarities with that, and how people will hear God, they'll they'll, you know, they'll see signs, there's, there's a lot of things where there are pieces of things that are kind of acceptable, and culturally appropriate. And there are things that are seen as other and I'm just curious, because you talk about kind of your your background and the way that you're perceiving psychosis, and it seems like it would be very hard. And maybe this is what I was trying to get to earlier with the assessment question, but it seems like it's very hard to identify, in some cases, what is real? And what is psychosis? And so the question I have is, again, kind of like, how do we sort through that? How do we sort through? Is this a cultural experience? I mean, I think earlier, you said it was more around, you know, kind of distress. But sometimes having these things that are culturally appropriate are very distressing, you know, you get messages from God, or you get messages from other sources that are very distressing to you. And so how to how do you grapple with that when you're really trying to honor the experience of the person and sorting through whether it's psychosis or whether it's something else?   Maggie Mullen  27:48 I think one of the questions that you're kind of getting at is the question of like, how do you define what's normal for somebody?   Katie Vernoy  27:55 Yes.   Maggie Mullen  27:56 Yeah. And I, this is a question. I think that is when we like really backtrack as mental health professionals to the idea of like, what do we pathologize? And what do we consider normal? It's really hard to do our jobs to some extent, because the DSM is, right, kind of almost based on the idea that there are certain things that are not normal. But   Katie Vernoy  28:17 yeah,   Maggie Mullen  28:17 normal is really relative, right, based on culture based on history based on so many different parts of our experience. So it's, it's a little bit hard to answer that question, because it's a real philosophical one, in a way.   Katie Vernoy  28:28 Yeah.   Maggie Mullen  28:28 I think that is what informs our approaches, different providers is like, where do we come from? And our background of how we approach this type of stuff, again, of the idea of like, is there anything that's normal. And so I think when I see like this disability justice pushing around this piece, that's the part that really aims to sort of break up that binary of normal or not normal and say, like, this is all just experience. And again, the part that becomes how we assess things as clinicians is when somebody tells us this is a problem for me, or this isn't normal for me, right? Or this is scaring me, for example. And that's when we treat things with that kind of lens. It's complex. I think, in many ways, though, because for example, if I have somebody who is experiencing mania, they're not going to tell me something as a problem, oftentimes, right, you know, kind of, again, is a kind of generalization. When people experience mania, oftentimes, they feel amazing, right? They feel very on top of the world, not all the time, but for many folks. And they don't want an intervention at that point. And the thing that I'm always weighing right is the idea of, can you be safe at this point, right? Like art, what kinds of risks are you taking, for example? And what are ways that like, I need to intervene to help you just live your best life but take more of a harm reduction approach here, right like to keep you on track so that you're doing okay, the least amount of harm happens. But it's I think it's very tricky because so much of this stuff is relative and I honestly don't know if I have a great answer to Your question because of how murky things get around this piece. And so I think maybe my best advice around it is to say, take the lead of your client and know that they know themselves best and will inform you if something's an issue.   Katie Vernoy  30:12 Yeah, yeah, I think the the thought process that I've heard a number of different times and in my travels and learning about psychosis, is being able to inhabit the world where your client is, and then kind of slowly assess what is real and not real with the client from the clients perspective. And, and to me, I feel like that can be very, very challenging, because I think there's so much bias that comes into how we perceive the world that it's can be hard to truly take the lead of the client, do you have advice on how to how to do that when when it's not like, Oh, you have a different opinion for me, but it's like, Oh, your, your reality is different than mine.   Maggie Mullen  30:54 It's tough. It's really, it can be very challenging, because again, we have two different systems of training, right. So like, I have my beliefs around strengths based approach, following the lead of the client, like they are the expert on their own life that we get. And then there are things like being a mandated reporter, right, and like, needing to assess for risk and safety and things that my agency requires. And those are often at odds with each other, I think with a psychosis with the idea that I approach that really, by trying to be as transparent as possible with my clients coming into treatment around what their experience might be like, and maybe the way that I'm documenting things in my notes, right, and like trying to more educate them and say, Okay, so your doctor is going to talk about your delusions, your ideas of reference, etc. Here's what that means. Now, what's the language that you and I are going to use to describe that type of stuff that is affirming to you, and that is recognizing your experience as unique? And I try to take a bit of that perspective around all of this, because I think we can't necessarily fight the existing system. We have without I think, like working around it in that kind of way. So I don't know if that answers your question. Exactly, Katie,   Katie Vernoy  32:07 Yeah, no, that totally answers my question. Thank you.   Curt Widhalm  32:09 And I think your last couple of answers have really demonstrated why the DBT approach to psychosis fits so naturally, yeah. And I think is where your book probably just came very naturally in this whole process.   Maggie Mullen  32:27 It did it well. And I'll tell you, I didn't start out to write a book. Because I don't know, I didn't ever think of myself as somebody who's a writer, or even frankly, like training. But I got recruited to write a book because I was doing something it was a bit more innovative in this approach to working with psychosis. And the funny part is, one of the things that came up really frequently, just as kind of an aside is getting messages about people with psychosis don't read, right? There isn't a market for this. And it first of all, that's, that's very discriminatory. Yeah, for lack of a better term wrong. It's awful. And I think part of the reason people assume that A is because of stigma, and you know, wrong beliefs about people with psychosis, but also because there are literally aren't any other books written for people that are self help books for somebody with psychosis. And, you know, we have a wonderful books on the market for loved ones, or families or mental health providers working with psychosis, but almost nothing that is geared for the experience of somebody with a psychotic spectrum disorder to say, you take control of your own experience, right, you get to be educated and learn and be offered skills. And I think in particular, with psychosis, the other thing that we know is that most people with psychosis don't get mental health treatment, right, they don't either have access to it, they don't want it or they don't have providers who are, you know, competent in providing, as we talked about before. And so this book, obviously, is not a substitute for therapy. But it's a way to really, I think, democratize these skills to say, I want to get these out to you in a form of offering that's less than $20. And so I always encourage people to seek treatment as part of that book. But this is just one way to kind of get that message out there. So that's part of kind of the journey that led me to writing the book is just wanting to make sure people had access to these skills one way or the other, essentially,   Katie Vernoy  34:16 are there differences and how DBT skills are used when you are learned when you have psychosis as part of the the makeup.   Maggie Mullen  34:25 So the actual skills themselves are really identical to Marsha Linehan's work, right. And I really respect her work. And for me, I did not want to stray away from what the model is because the model is really effective. We're seeing more research now around full DBT treatment programs serving people with psychosis, but that's still kind of emerging literature. And Marsha Linehan, and her book actually even talks a bit about that. But to go back to your question, I think, part of what we do need to do when we're kind of, you know, adapting or kind of shifting. The way we teach DBT skills for these clients is to do a few things. One is to make them really concrete. so that there's just really straightforward information, there's not a lot of psychological jargon, right? Things that are just very straightforward. We also want to make sure that whatever we're offering is accessible. Because, you know, as we talked about a little bit before, you know, rates have been on, you know, for example, like SSI, so like being on a fixed income are really high amongst people with psychosis. So people don't have a lot of money. A lot of folks are marginally housed don't have stable housing or food access. And so we want to make things that are really accessible, right? You know, there's a DBT skill about going on a brief vacation, for example, we have to talk about, what does that actually practically look like in the life of somebody who has who's getting 700 ollars? a month, right? Like, what does that look like? So we want to adapt the examples to actually be a reflection of their personal experience as part of that as well. But otherwise, I think the skills really kind of match on well to the experience of psychosis.   Curt Widhalm  35:53 We've mentioned your book a couple of times, I think it's fair for us to actually name it. So dialectical behavior therapy skills, workbook for psychosis. We'll put a link to that in our show notes. But where else can people find out about you and the work that you're doing?   Maggie Mullen  36:12 So first is my website, which is Maggie mullen.com. I'm on Instagram. I'm working on building that following. It's Maggie Mullen, LCSW W there. And those are the main pieces you can contact me and reach me my direct contact information is there. I really am trying right now to put the work out again of this more progressive approach to treating psychosis into the world and doing a lot of consulting and training with agencies. So that's definitely something that I'm always excited about doing with new folks.   Curt Widhalm  36:40 And we will include links to Maggie's websites and Instagram handle over in our show notes. You can find those at MTS g podcast.com. And you can follow our social media come and let us know about your experiences and getting trained or poorly trained in working with psychosis. Come in and be a part of our Facebook community, the modern therapist group, and until next time, I'm Curt Widhalm with Katie Vernoy And Maggie Mullen.   Katie Vernoy  37:10 Thanks again to our sponsor, Buying Time   Curt Widhalm  37:12 Buying Time's VAs support businesses by managing email communications, CRM or automation systems, website admin and hosting email marketing, social media, bookkeeping and much more. Their sole purpose is to create the opportunity for you to focus on supporting those you serve while ensuring that your back office runs smoothly with a full team of VAs gives the opportunity to hire for one role and get multiple areas of support. There's no reason to be overwhelmed with running your business with this solution available.   Katie Vernoy  37:41 book a consultation to see where and how you can get started getting the support you need. That's buyingtimellc.com/book-consultation once again, buying time llc.com forward slash book dash consultation.   Announcer  37:57 Thank you for listening to the modern therapist Survival Guide. Learn more about who we are and what we do at mtsgpodcast.com. You can also join us on Facebook and Twitter. And please don't forget to subscribe so you don't miss any of our episodes.

MyOutDesk: Scale The Podcast
Grow Your Business in 2022 with MyOutDesk Virtual Assistants

MyOutDesk: Scale The Podcast

Play Episode Listen Later Jan 5, 2022 2:57


As a busy entrepreneur, professional, or team looking to grow your business in 2022, MyOutDesk Virtual Assistant Services can provide you with the flexibility, scalability, and cost-savings to adapt quickly to changing business & market conditions without the high-cost or hassles involved with hiring in-house, full-time employees. If you want to find out for yourself how MyOutDesk could help you, hit the link below. We'll assess your needs and go over how we can help for free: https://bit.ly/MODGrow2022

Mastering Your Small Business Finances ~ Money Management, Bookkeeping, Entrepreneurship, Payroll, Accounting, Cash Flow, Sol
65: Drop Your Fear Of Numbers And Use Them To Your Advantage Whether You Are Starting A Business, You Are Self-Employed, A Solopreneur, Entrepreneur, Business Owner, Bookkeeper Or Virtual Assistant

Mastering Your Small Business Finances ~ Money Management, Bookkeeping, Entrepreneurship, Payroll, Accounting, Cash Flow, Sol

Play Episode Listen Later Jan 5, 2022 24:13


Understanding your numbers and keeping up to date on your finances is key to the success of your business.  When you actively keep a pulse on your business finances, you will certainly make better business decisions.  If you have a fear of numbers or are afraid to do your bookkeeping or unsure how to generate your financial statements you can't keep a pulse on your business finances.  If you are thinking that you are just not a numbers person, you're not good when it comes to numbers or math, or you are afraid to make a mistake, I want to help you overcome these fears.  I get it, and I know how numbers or finances are not everybody's strength or zone of genius.  I will admit however, that I love working with numbers and I've never been afraid of them, but I have other areas in my business that I don't have those same strong strengths in, and I struggle in these areas much like I am sure you struggle with your finances, so I totally understand where you are coming from.  In today's podcast episode, I am going to help you overcome your fear of numbers and how you can let them help you succeed in your business. If you are using a computerized software system like QuickBooks, Xero, Wave or FreshBooks for your business finances, or if you are doing your bookkeeping manually with an Excel spreadsheet or even a Google Document, you can use your numbers to help you understand your business finances.  I'll have solutions for what you can do if you think numbers and finances are boring or time consuming as well.  It's okay to have these thoughts or fears, but you and I both know that when you own your own business, there are things you need to do for your business to make an impact not only on your bottom line or your income, but for your business to succeed in other areas as well.  It's time for you to break these fears or habits that may be holding you back and start this new year off in the right direction.  Whether you are just getting started with your business, you are a self-employed individual, a solopreneur, entrepreneur, small business owner, a remote, virtual, online or in-house bookkeeper, or a virtual assistant or VA, you can overcome these obstacles so that you can enjoy, yes, I said enjoy, your business and your business finances.  If you are looking back at the last year and are thinking about how far behind your bookkeeping or finances are, and just how much work you need to do to catch up on your bookkeeping to get ready for the upcoming tax deadline, listen in I promise I have some solutions for you…  Apply to join the Mastering Your Small Business Finances CEO Mastermind or the Elevate Your Bookkeeping Business GROW Mastermind group: www.FinancialAdventure.com/Mastermind Grab Your FREE guide:  5 Essential Strategies For Stress-Free Bookkeeping: www.FinancialAdventure.com/5Essentials Looking for a payroll solution for your business?  You can get an exclusive 15% discount on your payroll services when you sign up here: www.FinancialAdventure.com/ADP Looking for an extremely beneficial online bookkeeping resource?  Join us in our Mastering Your Small Business Finances Membership where you can ask questions and get answers regarding your specific business.  We dive deeper into the topics on this podcast, provide additional resources and accountability: www.FinancialAdventure.com/MYSBF Fill out the Contact Us form if you have a question or need help with your bookkeeping or payroll: www.FinancialAdventure.com/Contact-Us Your FREE Online Virtual Bookkeeping Business Starter Guide & Success Path is waiting for you: www.FinancialAdventure.com/StarterGuide Sign up for a virtual coffee chat to see if starting a Bookkeeping Business is right for you: www.FinancialAdventure.com/Discovery Join Our Facebook Community:  www.Facebook.com/Groups/WomenBusinessOwnersUltimateDIYBookkeepingBoutique Are you a bookkeeper looking to start, grow or scale your bookkeeping business?  Join our FREE bookkeeper community here: www.FinancialAdventure.com/BookkeeperCommunity QuickBooks Online - Save 50% Your First 3 Months: www.FinancialAdventure.com/QuickBooks Show Notes:  www.FinancialAdventure.com This podcast is sponsored by Financial Adventure, LLC ~ visit www.FinancialAdventure.com for additional information and free resources.

Soul Seekr
119: Here We Are w/ Madison Rose

Soul Seekr

Play Episode Listen Later Jan 4, 2022 70:11


Happy New Year! Or if you're listening to this at another time, then "happy moment". What is time anyway? This is the third podcast where I am recapping my experience from my Yoga teacher training. There is a reason for that! I want to keep these pods very timely and lively to what is going on in my life.This episode is with Madison Rose. She was the assistant on my yoga teacher training I completed in Costa Rica at the Bodhi Tree Yoga Resort with iLa Yoga. You'll hear Madison's stories and her healing modalities. We explore the concept of not getting trapped in the "doing the work" mode and that sometimes you just need to be a human. LINKS & RESOURCESWant to Start Your Own Podcast? I've used Buzzsprout to produce all of my podcasts and love it! Buzzsprout is the easiest platform to get your podcast onto all the major apps... iTunes, Spotify, Stitcher, etc... It's FREE to sign up, but if you decide to upgrade to one of the paid plans later, you and I will both get a $20 Amazon gift card! That's a pretty sweet win-win deal if you ask me! Just use this link for either a free or paid plan: https://cutt.ly/ScbUtFWConnect w/ Madison: https://www.instagram.com/hey.madisonrose/ Wizard Teams (Virtual Teams For YOU Managed by US) | https://cutt.ly/xmVsYTe Check out my Review of Pixar's "SOUL" Movie | https://cutt.ly/OmVsUNe Wizard Websites - Learn to Build a Website w/ Virtual Assistants | https://bit.ly/3lCw2kUSHROOM BEACH Clothing | Use Promo Code "SoulSam" for 15% off with this link: https://shroombeach.com/?ref=SoulSam  MagicMind | https://cutt.ly/VRADrOH  use code "SoulSam20" for 20% off!Defiant Mushroom Coffee (Use "Sam15" for 15% OFF!) | https://defiantcoffee.co/ Permission to Podcast (Simply Show Up & Record): https://bit.ly/2N2NUoI FREE Guide on How to Uncover Your Gifts & Share them with the World | https://buff.ly/3gmml7t Spiritual Blogs & More | https://buff.ly/2Sq6Gtl FREE Spiritual Glossary for Dummies: https://soulseekrz.com/terms/ Start Your Dream Business | https://buff.ly/2xpy2ITFreeup | https://cutt.ly/txFc7eV Go here if you need to hire reliable VA's. (you'll also get a $25 coupon PS. It's free to sign up!)SwagStore by SwagWorx | https://cutt.ly/bbeEK0Q LET'S BE SOCIALJoin the journey — come hangout on social mediaInstagram | https://www.instagram.com/samkabert/ Join the Soul Seekr Facebook Group | https://buff.ly/2yi8ldA Twitter | https://twitter.com/soul_seekr_ LinkedIn | https://www.linkedin.com/in/kabert/  YouTube | https://buff.ly/3e4kXUO  ASK me ANYTHING: Email is Sam@CloneYourselfU.com and you can book a FREE business strategy call with me by going to Calendly.com/CLONE.THANK YOU!SamSupport the show (http://soulseekrz.com/medicine)

The Virtual Assistant Tips, Tricks + Advice Podcast
VATTA #115: Learn My 4 Facts About The Most In Demand Virtual Assistant Services

The Virtual Assistant Tips, Tricks + Advice Podcast

Play Episode Listen Later Jan 4, 2022 10:26


The most in demand Virtual Assistant services are NOT admin-based anymore. The VA industry has evolved over the last five years and Digital Marketing has removed admin services from the ‘most in demand Virtual Assistant services' throne.  In this week's episode of the VA Tips, Tricks + Advice podcast I'm sharing four truths about the most in-demand services clients ask for and to dispel so many common myths and misconceptions around "in-demand" services. If you enjoyed this podcast be sure to subscribe to my VA Tips, Tricks + Advice Podcast - A Virtual Assistant Podcast with a fresh + unique perspective with zero fluff or hype. You'll find it on all the popular platforms including Apple, Spotify + iHeartRadio and more. Thanks for listening! #techiementor #podcast

Amazing Business Radio
Intelligent Virtual Assistant Featuring Genefa Murphy

Amazing Business Radio

Play Episode Listen Later Jan 4, 2022 28:26


The Opportunities and Fears Surrounding Intelligent Virtual Assistant Shep Hyken interviews Genefa Murphy, the Chief Marketing Officer for Five9. They discuss how to use AI and automation to increase efficiency, capacity, and effectiveness within your contact center and ultimately deliver a better customer experience. Summary and Top Takeaways:   Do people still use the phone to reach a company when they have a question or a problem? A lot of companies buy into the "Digital Fallacy" or the belief that digital channels are the only things that matter, and that voice is no longer important. However, The Five9 Customer Service Index 2021 found that: ·      Customers from the US, UK, Germany, Italy, and Spain all ranked phones as the preferred choice when dealing with customer service issues.  ·      51% preferred phone when it comes to general issues. ·      65.2% prefer phone when it comes to urgent or sensitive concerns. People still use voice channels. What people don't like about voice channels is the experience. They don't like waiting on hold, complex IVRs, or conversational AI that doesn't work. So, how do we separate the digital channel and the digital experience? How can customers move through different modes of communications, including voice and digital channels, seamlessly without having to repeat their story? In this episode, Genefa Murphy talks about the Five9's Intelligent Virtual Agent and how AI can be used to improve communication across all channels. Tune in to find out just how intelligent the Intelligent Virtual Agent is, how it enhances customer interactions, and if it will take away jobs from human customer support agents down the line. Quote:   "AI may replace what a human once did but it doesn't mean that humans need to be replaced in customer support."   About:   Genefa Murphy is the Chief Marketing Officer for Five9. With over 15 years of global experience in the field of technology from consulting to product management, strategy, and marketing, she is an accomplished leader and has led worldwide teams in creating and executing compelling and effective go-to-market strategies. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices

Masters in Travel
How to prepare for and maximize the support provided by a virtual assistant

Masters in Travel

Play Episode Listen Later Jan 4, 2022 44:02


In the journey of hiring an assistant and seeking out support for a growing business, there are many places you can look to get the help you need. One great way to find an assistant is through agencies, like Tailored Assistant Services, that train assistants to help in travel businesses. On this episode of Masters in Travel, Whitney is joined by Tiffany Wade, CEO of Tailored Assistant Services. Together they talk about what it looks like to engage a service that provides assistance to travel advisors, some best practices, and how you as a business owner can prepare for success when bringing someone onto your team. --- Send in a voice message: https://anchor.fm/mastersintravel/message

Delegate Your Way To Success Podcast
EP 109 - How To Effectively Follow Up With Your Potential Clients With Kerry Heaps

Delegate Your Way To Success Podcast

Play Episode Listen Later Jan 4, 2022 52:05


“Follow up is really great because when you follow up, you get sales. If you don't follow up, you don't get sales.”Kerry Heaps joins me on today's episode of the Master Delegator Podcast to discuss the art of sales follow-up for business owners with their prospects and how you can delegate this process to somebody else.Why you should do follow-up Follow-up is the closing process happening over time. The process of follow-up starts the moment an entrepreneur talks and meets with their prospect. It is important because it can stop losing sales and start seeing success with a proven and effective follow-up formula.Few tips on how to do follow-up with your prospects: 1. Taking notes- Taking notes on everything about the client or potential client from the moment you meet or speak with them might convey the impression that you care and value them, which people like and attract their attention.2.  Doing things that other people are not doing - Another way to get people's attention is by doing things that most entrepreneurs don't do such as sending thank you cards that they will appreciate.3. Asking for referrals - Although not all initial follow-ups are successful, whenever you have the opportunity to speak with them and ask for someone they know who has a business as well, approach them and let them know how you can help them through your services.4. Creating a follow-up system - Being committed to your prospect until they subscribe to your service or product is part of the follow-up process. Another part of it is leading your prospect to the next steps so that you can anticipate how to respond to them.Can You Delegate In The Process of Follow-up?  According to Kerry, the calls in the follow-up process must be made by you in order to make your prospect feel secure and wanted, but tasks after the call such as sending emails, rescheduling appointments, and other administrative processes in your business are the ones that can be delegated to your employees or virtual assistant.About Kerry HeapsKerry Heaps has been an entrepreneur for 16 years. She is the President of Book.Speak.Repeat., a sought-after speaker who has an extensive background in Sales, Networking, Recruiting, and Training. She is a former Model who specialized in Tradeshow and Print work, and an experienced judge on the beauty pageant circuit. She also wrote books titled “Pitch like a B.I.T.C.H. (Branding Intelligence Through Cross-promotional Habits)”, “Top 10 tips to Pitch like a Pro”, and “Create your own Media series for Podcasting, Publishing, and Publicity”. Connect with Kerry Heaps here:Website: https://www.bookspeakrepeat.com/ LinkedIn: https://www.linkedin.com/in/kerry-kathleen-heaps-6783a6a6/ Are you in need of any assistance? Are you tired and running out of time? It's time to start looking for a virtual assistant! Learn how to get your freedom and life back by visiting Smartvirtualassistants.comAlso, feel free to download Smart Delegation, a quick and easy e-book that provides resources to help you, empower you, and equip you with the simple key strategy of delegation.If you do like hearing our podcast episodes, we do appreciate you showing your support by buying me a coffee at  https://www.buymeacoffee.com/kristyyoder 

The Modern Therapist's Survival Guide with Curt Widhalm and Katie Vernoy
Which Theoretical Orientation Should You Choose?

The Modern Therapist's Survival Guide with Curt Widhalm and Katie Vernoy

Play Episode Listen Later Jan 3, 2022 32:27


Which Theoretical Orientation Should You Choose? Curt and Katie chat about how therapists typically select their clinical theoretical orientation for treatment. We look at the different elements of theoretical orientation (including case conceptualization, treatment interventions, and common factors), what impacts our choices, the importance of having a variety of clinical models to draw from, the types of practices that focus on only one clinical theory, and suggestions about how to approach choosing your theories for treatment, including some helpful assessments. In this podcast episode we talk about how therapists pick their theoretical orientation We received a couple of requests to talk about clinical theoretical orientation and how Curt and Katie chose their own. We tackle this question in depth: Choosing a clinical theoretical orientation The problem with the term “eclectic” when describing a clinical orientation How Curt and Katie each define their clinical orientations “Multi-modal” therapy The different elements of clinical orientations Case conceptualization Treatment interventions Common Factors and what actually makes therapy work What impacts which theoretical orientation we choose as therapists Clinical supervision Training Personal values and alignment with a theoretical orientation Common sense (what makes sense to you logically) Choosing interventions that you like The importance of having a variety of clinical theories that you can draw from “You need to know the theories well enough to know when not to use them”  – Curt Widhalm Comprehensive understanding is required to be able to apply and know when not to apply a clinical orientation Avoid fitting a client's presentation into your one clinical orientation Deliberate, intentional use of different orientations Why some therapy practices operate with a single clinical model Comprehensive Dialectical Behavioral Therapy (DBT) therapists run their practices and their lives with DBT principals Going deeply into a very specific theory (like DBT, EMDR, EFT, etc.) while you learn it Researchers are more likely to be singularly focused on one theory Suggestions on How to Approach Choosing Your Clinical Theoretical Orientation “Theoretical orientation actually can be very fluid over time” – Katie Vernoy Obtain a comprehensive understanding of the theoretical orientation Understand the theory behind the interventions Recognizing when to use a very specific theory or when you can be more “eclectic” in your approach Deciding how fluid you'd like to be with your theoretical orientation Find what gels with you and do more of that The ability to pretty dramatically shift your theoretical orientation later in your career Instruments for Choosing a Theoretical Orientation Theoretical Orientation Scale (Smith, 2010) Counselor Theoretical Position Scale Our Generous Sponsor for this episode of the Modern Therapist's Survival Guide: Buying Time LLC Buying Time is a full team of Virtual Assistants, with a wide variety of skill sets to support your business. From basic admin support, customer service, and email management to marketing and bookkeeping. They've got you covered. Don't know where to start? Check out the systems inventory checklist which helps business owners figure out what they don't want to do anymore and get those delegated asap. You can find that checklist at http://buyingtimellc.com/systems-checklist/ Buying Time's VA's support businesses by managing email communications, CRM or automation systems, website admin and hosting, email marketing, social media, bookkeeping and much more. Their sole purpose is to create the opportunity for you to focus on supporting those you serve while ensuring that your back office runs smoothly. With a full team of VA's it gives the opportunity to hire for one role and get multiple areas of support. There's no reason to be overwhelmed with running your business with this solution available. Book a consultation to see where and how you can get started getting the support you need - https://buyingtimellc.com/book-consultation/ Resources for Modern Therapists mentioned in this Podcast Episode: We've pulled together resources mentioned in this episode and put together some handy-dandy links. Please note that some of the links below may be affiliate links, so if you purchase after clicking below, we may get a little bit of cash in our pockets. We thank you in advance! Institute for Creative Mindfulness Very Bad Therapy Podcast Petko, Kendrick and Young (2016): Selecting a Theory of Counseling: What influences a counseling student to choose? What is the Best Type of Therapy Elimination Game The Practice of Multimodal Therapy by Arnold A. Lazarus Poznanski and McClennan (2007): Measuring Counsellor Theoretical Orientation Relevant Episodes of MTSG Podcast: Unlearning Very Bad Therapy Interview with Dr. Diane Gehart: An Incomplete List of Everything Wrong with Therapist Education   Who we are: Curt Widhalm, LMFT Curt Widhalm is in private practice in the Los Angeles area. He is the cofounder of the Therapy Reimagined conference, an Adjunct Professor at Pepperdine University and CSUN, a former Subject Matter Expert for the California Board of Behavioral Sciences, former CFO of the California Association of Marriage and Family Therapists, and a loving husband and father. He is 1/2 great person, 1/2 provocateur, and 1/2 geek, in that order. He dabbles in the dark art of making "dad jokes" and usually has a half-empty cup of coffee somewhere nearby. Learn more at: www.curtwidhalm.com Katie Vernoy, LMFT Katie Vernoy is a Licensed Marriage and Family Therapist, coach, and consultant supporting leaders, visionaries, executives, and helping professionals to create sustainable careers. Katie, with Curt, has developed workshops and a conference, Therapy Reimagined, to support therapists navigating through the modern challenges of this profession. Katie is also a former President of the California Association of Marriage and Family Therapists. In her spare time, Katie is secretly siphoning off Curt's youthful energy, so that she can take over the world. Learn more at: www.katievernoy.com A Quick Note: Our opinions are our own. We are only speaking for ourselves – except when we speak for each other, or over each other. We're working on it. Our guests are also only speaking for themselves and have their own opinions. We aren't trying to take their voice, and no one speaks for us either. Mostly because they don't want to, but hey. Stay in Touch with Curt, Katie, and the whole Therapy Reimagined #TherapyMovement: www.mtsgpodcast.com www.therapyreimagined.com https://www.facebook.com/therapyreimagined/ https://twitter.com/therapymovement https://www.instagram.com/therapyreimagined/ Consultation services with Curt Widhalm or Katie Vernoy: The Fifty-Minute Hour Connect with the Modern Therapist Community: Our Facebook Group – The Modern Therapists Group   Modern Therapist's Survival Guide Creative Credits: Voice Over by DW McCann https://www.facebook.com/McCannDW/ Music by Crystal Grooms Mangano http://www.crystalmangano.com/   Transcript for this episode of the Modern Therapist's Survival Guide podcast (Autogenerated): Curt Widhalm  00:00 This episode of the modern therapist Survival Guide is sponsored by Buying Time.   Katie Vernoy  00:04 Buying Time is a full team of virtual assistants with a wide variety of skill sets to support your business. From basic admin support customer service and email management to marketing and bookkeeping, they've got you covered. Don't know where to start, check out the system's inventory checklist, which helps business owners figure out what they don't want to do anymore and get those delegated ASAP. You can find that checklist at buyingtimellc.com/systems-checklist.   Curt Widhalm  00:31 Listen at the end of the episode for more information.   Announcer  00:35 You're listening to the modern therapist survival guide where therapists live, breed and practice as human beings to support you as a whole person and a therapist. Here are your hosts, Curt Widhalm and Katie Vernoy.   Curt Widhalm  00:51 Welcome back modern therapists. This is the modern therapist Survival Guide. I'm Curt Widhalm with Katie Vernoy. And this is the podcast for therapists about how we are as therapists. And we have received a couple of requests for in episodes about how people select their theoretical orientations. And I think that this is a great opportunity for us to maybe gear an episode a little bit more towards early career therapists, some of the students who listened to our show, but also for those of you who are maybe a little bit later in your practice to consider how you came up with your theoretical orientation or orientations. And we're gonna dive into a little bit of our stories about this, but also what some of the research ends up saying about how a lot of therapists end up practicing in the way that they do. So, Katie, from the top of the show, what are your orientations? And how did you get to where you are?   Katie Vernoy  01:54 I think the the word that probably best describes my orientation is one that I was told not to use because it was bad, which was eclectic,   Curt Widhalm  02:06 eclectic   Katie Vernoy  02:07 ecelctic!   Curt Widhalm  02:08 lazy eclectics.   Katie Vernoy  02:11 And I think it's, it's not exactly true. But I really feel like I draw from a lot of orientations. A lot of models, maybe it's better than orientations, where there are a lot of really cool interventions that I like from CBT DBT narrative, even psychodynamic or Gestalt, or different things like that. There's a lot of really cool interventions that I've been able to kind of pick up in my my toolbox or tool tool belt over the years. And so to me, when we talk about orientation, and maybe this is a question to ask, I would say, I'm probably mostly existential, and certainly relational. And, and that's kind of where I sit. I think with orientation, though, there's how you conceptualize a case, how you treat a client's you know, so, orientation feels like a very broad thing, where case conceptualization seems more like okay, that's my that's how I'm orienting myself to a case specific interventions, I think tie to theoretical orientations. But I once had a supervisor say, pretty much all theories are the same. They just use different words, people want to make money. And orientations are different, but I feel like you can you can mix and match pretty well.   Curt Widhalm  03:33 And on that point, you're talking about Bruce Wampold's common factors that soar looking at therapeutic treatment where theoretical orientation affects treatment about 1%. Maybe some of the emphasis of where some of these questions are coming from is our therapists, education, emphasis on every class being about orientation, really not looking at the other 99% of what actually makes therapy work? Yes. Now, like you, maybe Unlike you, I look at myself not as a dirty eclectic therapist, but as a very intentional, multimodal therapist.   Katie Vernoy  04:19 Oh, my goodness, words, words.   Curt Widhalm  04:24 So, like you, I also end up using a lot of CBT. In my practice, I'm also drawn to existentialism, and very much utilize a lot of EMDR work which, for the EMDR people that I trained with over at the Institute of creative mindfulness, we really look at EMDR as being the greatest hits of a lot of other therapeutic styles that got it just naturally pulls from a number of different areas. But when we first got these cases, My first reaction was kind of, I wonder how much of how we practice is based in who our supervisors were and how they practiced at, you know, kind of a developmental stage of where we were at in becoming therapists. And if that's just stuff that because we were forced to practice in a way for a while, if that's why we continue to practice that once we're out on our own, and I'm wondering how much of that rings true for your story here.   Katie Vernoy  05:34 It certainly rings true for me, I think about some of the newer clinicians and certainly talking to like Carrie Wiita and Ben Fineman over it. Very bad therapy, it seems like they're more thoughtful than we are, or than I was anyway, when I was coming up. But I found myself trying to soak everything in and I had a psychodynamic supervisor and a CBT supervisor when I first started, and then I went into community mental health, it's very behavioral and, and CBT oriented, with some, you know, trauma informed, you know, different things that kind of layered in there. But I did find that the supervisor made a big difference if they had a strong orientation, because I that's how they framed everything. And that's why I think I, when I say the case, conceptualizations are oftentimes more along the lines of like psychodynamic or CBT. I think it's because that was how I was trained. The other piece that I was really lucky is that I also had a group supervision with several folks who are narrative, and they would talk about their cases from a narrative perspective, and would provide feedback on some of the cases that I was working on from a narrative perspective. And so I feel like there's some narrative that came in early enough that that was something that also I added to the pool. But it wasn't something I learned in school, I think it was newer, you know, I was getting ready to get licensed at that time. So to me, I feel like the people around us, primarily the supervisor, but also potentially even, you know, our colleagues in our group supervision can really impact how we see cases how we've, you know, kind of the types of interventions we try, and therefore our orientation.   Curt Widhalm  07:22 I don't know that I can tell you my supervisors orientation from my trainee years, maybe that speaks to the quality of supervision that was being given at the time, potentially, but I, I largely agree with you in the what did end up shaping up out at the time was the other people who were part of my supervision groups and kind of being pushed into recognizing that we were naturally drawn to some techniques, whether we knew it or not. Looking at a 2016 article from the universal Journal of Psychology, this is by Pepco, Kendrick and Jung, and aptly titled selecting a theory of counseling, what influences it counseling students to choose?   Katie Vernoy  08:13 Very good, very appropriate, Good, find, Curt!   Curt Widhalm  08:16 Good find Curt. They came up with three categories that probably worth exploring here a little bit for ourselves, the first topic on here does not necessarily fall into that I practice this way because my supervisor practices this way. And in fact, none of these three do. The first one is the counseling theory is similar to my personal value system. And   Katie Vernoy  08:43 that's where I remember because we did that orientation game. What was that called? With Carrie and Ben and Ben?   Curt Widhalm  08:51 Oh, the elimination game?   Katie Vernoy  08:53 Yeah, yeah. And I just I hear Ben talking about how amazing narrative is. And it seemed like it was so aligned with his values and stuff like that. I was like, I don't know that I was that thoughtful when I was in that stage of my my development.   Curt Widhalm  09:09 It's something where I really expect our audience to resonate with this one, just because we do talk about value systems as such an important factor of the work that we do, and that obviously should be reflected in the work that you do with your clients and make sense as far as how that would carry over as, as an extension of yourself and your personality to make the therapeutic alliance work. I think it's better done when it's intentional, maybe not in the way that you're describing of like looking for justification five years after a journal article is published to be like, Yeah, that's what I did. But to really be able to clarify, it's like you're giving credit to Ben for doing it. As far as saying, These are my values, this is a theory that ends up reflecting what those are. And I think that there are going to be certain theories that end up lending themselves to that more easily than others. Things like narrative therapy, where it really does have more of a social justice aspects to it. Yeah, as compared to something like behaviorism, which is going to be very much about pushing people to certain measurable outcomes, unless that's who you are as a person and why you don't get invited to dinner parties?   Katie Vernoy  10:38 Well, I think that there are things that I was trained as a therapist 20 years ago. And I think that there are, there are limitations on some of the research that was available 20 years ago, and so even if I were to come up now, I don't know that I would spend a lot of time on CBT, just based on, you know, kind of the limited transfer across different cultures and that kind of stuff, I think that there are great interventions, and I've kind of learned over the years, especially in working in a lot of different multicultural and cross cultural environments, how to make those adjustments and kind of what to hold to and what not to, but I think that there are, are definitely different pieces of information around orientation and kind of our personal value systems that I think, is a constant or a continual assessment. I don't know that, you know, I don't know that there's, you know, it kind of goes to that, like, what's what's been indoctrinated and what needs to be unlearned, and kind of the whole decolonizing therapy, but I think that there's, there's definitely things that feel inherently true to me, because of when I learned about them and and how they were just kind of organically fold it in. And I would have liked to have that assessment that personal values assessment around which theory fits best for me early enough on so I'm glad we're talking about it, hopefully, the students are going to do those assessments for themselves. But, um, but I don't know that I even thought to do it, because it was, you know, everything was kind of a truism. Like, this is what psychology is, you know, back in the olden days, when I was trained.   Curt Widhalm  12:20 And you what you're leading into, is this second on this list, which is people to series, because it's what makes sense logically, yeah, it's, oh, I can see how a leads to B leads to C. And this might lead to some more of those directive type therapies and CBT being an example of this, where but I think in, it's not just let me get to CBT. It's also being able to look at anything from a comprehensive way. And as much as I know, students, and really anybody else hates doing case conceptualizations it's an important factor to be able to see this is how people fit logically into this set of patterns as described by this theory. Historically, I have seen some pushback from educators and supervisors as far as this approach when it comes to trying to make clients fit into a theory, rather than hearing the client stories. And this is where I think most educators, most researchers when it comes to this, and we'll put some citations in the show notes. But people like Lazarus, Norcross and golden freed, all talk about the importance of learning a variety of theories. So that way you can shift to when clients don't fit a particular one that you're still able to practice in a way that makes sense for them. So having some theories that do make sense to you make sense. But don't, don't fall just into the logic trap of everything needs to follow into this set of patterns.   Katie Vernoy  14:05 Completely agree. And I want to just acknowledge that what makes sense to you may be what you were trained, which I think ties back into, it makes sense to me because that's what my supervisor taught me. And that's how the, the practice of doing therapy, this is what it is, and this is what makes sense to me. The follow on to that is the importance of either having a supervisor that has this kind of palette of different orientations and teaches to all of them and and has that as part of your supervision or having a number of different supervisors across your internship or trainee years or your associate years so that you can get your own perspective on something versus this is how it logically fits into the model I was trained by my one supervisor.   Curt Widhalm  15:02 And this is getting a comprehensive understanding, not just not just like, oh, we covered this in class last week, and I should try this out on clients. And here's parts of it that work. And because it worked, it made sense to me. But it does take a ability to get in to the depths. And I've always kind of naturally described this as you need to know the theories well enough to know when not to use them. And knowing that you should be able to shift to something else is the level of depth that you need to know. And rather than just forcing clients to do something, because the theory says that it should work means that you're maybe not quite there yet. And that's where having a more comprehensive understanding of switching between theories, or utilizing aspects of different theories, together with intention definitely helps out.   Katie Vernoy  16:04 Oh, for sure, I think to me, I see folks that are very immersed in a single theory, or a single orientation. And I think there are reasons to do that. I don't want to say anything negative about folks who do that. But to me, that wouldn't fit for me, because I would have to refer clients out who I could serve with a different theory. But specifically, I'm talking, the most frequent one that I see are, are people who are like doing comprehensive DBT. And that's their whole practice. And then there's also folks that end up doing a lot of EMDR, I feel like that's become less because there's so many people that have been trained in EMDR at this point or anything. But the DBT thing, it requires a lot to set up, you have to have a consultation team. You know, if you're doing comprehensive stuff, you have to have a group with CO leaders, there's a specific way you run your individual session. And it works really well for the folks that works for. And I think that the comprehensive DBT therapists who only do DBT would argue they know who it's not for, and they refer them out. For me, I don't think I'd be comfortable with that. But I think the level of knowledge to determine that, I think is is higher than I think some folks who initially come into a single theory, and maybe this is where the question came from is I need to have my orientation. And it's like, should I become an EMDR? therapist, or a DBT? therapist, or a CBT? therapist or a blank right? kind of therapist? And I think very few people end up with just one orientation, I believe. I think when someone's learning an orientation, you know, and I've seen this with like EFT folks, they go really deep into it. It's like they have, you know, at least a portion of their practices only EFT. I think that there is there is a and I'm talking about Emotionally Focused Therapy, not Emotional Freedom Techniques. Right? I understand there's two FTEs. But But I think that there's a necessity when you're digging deep into a very specific theory maybe to focus in on it. But I really like this idea of having that palette of orientations and intervention so that you can shift when it makes it makes sense. But what would you say for folks who are single theory that there is a different developmental stage? Or do you feel like it's folks that have a different style? Like, where does that fit? Do you think?   Curt Widhalm  18:41 You know, it's interesting that you talk about the DBT therapists, and when I talk with other therapists and in the community, and some of you are listeners of the show it sometimes I get accused of being a DBT therapist, I know I heard that recently. And I liked DBT, I've done some workshops towards, you know, learning DBT a lot of it, a lot of it makes sense. I'm not trained in DBT. But just the way that I understand where these comments are coming from is for a lot of DBT therapists, it's also ways that you run your life, and it's ways that fall into that first category of almost being value based. And with the bonus of things making sense. And also with the the third category here that we'll be leading into in just a moment, but it's a very comprehensive structured package that also immerses the clinician in needing to be in that lifestyle, too. I don't see this with other theories quite to the same extent. You know, I think they you bring up EMDR I think that there's a very big mindfulness component of it that the good EMDR clinicians that I know tends to exhibit as far as their practice. I don't necessarily see it when it comes to some of the more directive therapies that I don't see solution oriented therapists being like, standing in front of the the milk cartons in the grocery store being like, this one is an eight out of 10 solution, but this one over here is a nine out of 10 solution. Maybe they do, maybe it's just internal, I don't know. And, but the people that I really do see, stuck very much into single theories really aren't practitioners, it's researchers. And it's people whose research is based on needing to stay within a particular theory. And, you know, while I do have respect for the CBT therapists out there, it's those people who are like, well, everything's CBT, you know, that's just, you know, CBT with this or equine therapy is just CBT with more horsepower, or, but our third category is that people choose theories because they like techniques, or they like interventions that come from that theory. And it may not be the most comprehensive way of choosing a theory, it might be something that you find that a particular set of interventions works for certain situations. It's from just that description of it go further than that, like yes, yes, you know, you can't be in the middle of psychodynamic and being like, you know, what, we need some intermittent reinforcement right here. But it can be a place that starts you into getting more of that comprehensive look at a theory if what you find is that a certain technique ends up working, learn more about the theory. So that way, you can understand how it fits comprehensively in the explanation for why a client's pattern of behaviors or outlook on the world may be influenced or susceptible to being changed by that kind of an intervention.   Katie Vernoy  22:13 As you were talking, the thing that came to mind, for me, was the validity of this kind of construct. So I'm getting really far afield. So we'll see if this bears fruit. But there are some theoretical orientations that feel very rich, they feel like they have a lot to them, that you can really dig your teeth into them. They're a way of conceptualizing a case with potential suggested interventions or ways of being with the client in the room. And there are others that feel a little bit more stilted or really based on someone trying to put stuff together. So they can prove a point with their research or a slight change to something that's already present and all of that. So I guess I'm kind of pushing back on, needing to have a really in depth understanding of all of the orientations. And I know, you didn't say that, but like, there's some of this where I think about how I actually work. And I, it's almost kind of a post hoc description, saying that I'm existential, or I use narrative, or I've got psychodynamic or or CBT, or DBT, or whatever. Like, to me, it's something where and this is potentially more of a later career situation. And I'm sure you experienced this too. I have absorbed so much knowledge from so many different continuing education, things, different clinical consoles, and conversations. That to me, and this kind of talks about, I think what Diane was putting forward is that there's so many orientations at this point that it's gotten ridiculous. And so she's simplifying it doing something and we'll, we'll put Dr. Gehart's episode in our show notes, the link to it, but, but to me, I feel like there's so much I've absorbed so much that is similar. It's so much that goes together. And maybe this is about making sense and having techniques. And so it's not the strongest way to do it. But I don't know that I'm ever consciously thinking, Well, I'm going to approach this client with CBT to start and then we'll see if it goes into something else. Like I feel like I'm meeting the client. I'm hearing what they have to say I'm conceptualizing it probably from two or three or four different theories because they kind of all melded into one. And then I'm doing interventions based on my conceptualization, but it doesn't necessarily tie and maybe this just is lazy. eclectics eclecticism but it doesn't necessarily apply. Like I'm going to start with this orientation and move to this one then move to this one and that feels to in a box for me and how I actually practice.   Curt Widhalm  24:52 I think that with practice, it ends up becoming where, when you're versed in a couple of different theories, you see that certain things are going to be better approached in certain ways. If a client's coming to me, the intake phone call is to deal with trauma, I'm immediately going to go to my trauma modalities. First, as far as how I'm listening for the story developing, somebody is coming to me for something like obsessive compulsive disorder, I'm pretty much going to be going to what's an exposure and Response Prevention Plan. Part of these are where research shows some of the effectiveness part of this is really being able to look at how things make sense. And honestly, for me, part of it is how am I going to be most effective at utilizing something that I can be decently good at some theories that research shows, you know, 95% of people who get CBT by this are fixed by this. But if it doesn't fit with how and how I think about the approach, it's something where I may only be 75%, effective using CBT, with something where I might be 93% effective with something else. Yeah. And so part of that also does look at the influence of who I am. And one of the people that really led the way, as far as this kind of thing is one of those people who had a theory, and that was Milton Erickson, who was largely just kind of seen as it was his relationship with his clients. And yeah, he did a lot of strategic therapy work, but it ended up being him pulling from stuff that worked in the moment because that's what worked for him and the relationship that he had with his clients. So I   Katie Vernoy  26:49 guess the point that I wanted to make with that a new just kind of set it in a different way. But I want to make sure we're on the same page is it can be very fluid, it doesn't need to be I start with a conceptualization that is tied to one theory. And I make a treatment plan that's tied to that theory. And then if it needs to shift, I shift to a different theory. It's really to me it feels way more fluid than that. And like I said, I'm existentialist I'm, I'm a Yalom existentialist where it's really just about the relationship and being a real person in the room. So it gives me a lot of freedom to conceptualize things differently. But I think it's hard to describe it to someone that's just starting out when they're like, Okay, what do I do in therapy, and it's like, we'll be in the room, see what's happening with the client, and provide them what they need. I mean, like, that's kind of how I that's, that's my orientation.   Curt Widhalm  27:45 So I do want to point out that there are a handful of different instruments that are out there that you can look at, take it with a grain of salt. You might talk about the ways that you might view the importance of aspects that might steer you in the direction of looking at theories that might more naturally come to you. A couple that we've come across in preparation for this episode. One is the theoretical orientation scale, developed by Smith in 2010. It's 76 questions that you fill out Likert scale types, you score it, it points you to sub scales that might fall across a couple of different theories that you might want to look at. Another one is a 40 item scale called the counselor theoretical position scale. This was developed by Posnanski. And McClellan, either of these might be things where if you're looking for a questionnaire that is based on where you're kind of already existing, as a person might steer you into some directions to more easily find, I might want to research this more, you get into practicing that way, you might find that it continues to gel with you, you might find that parts of it gel with you. But if you're looking for a little bit more of a direction, if you're not quite familiar with a number of different theories, yet, these might be some starting places for you to look at as well.   Katie Vernoy  29:15 And I think the takeaway that I want folks to have or a takeaway that I want them to have is that theoretical orientation actually can be very fluid over over time, you can start with, I really want to dig into narrative and you do narrative therapy with a lot of your clients. you conceptualize it that way. Maybe you have a few other things that you're doing in the background and not just adhering to one theory. But over time, there may be something else that comes down the pike. You do a training on Emotionally Focused Therapy EFT I have a lot of people that they later in their career, start sending EFT and they're like I'm completely changing how I'm working. This is an awesome way to work with couples or even individually EFT or you Find DVT later and you start digging into that, and you really understand the conceptualization, those things. I think people get really freaked out. And part of it is, I think, the interview questions. I've even designed them, like, what is your theoretical orientation? Like, I think people get freaked out that they have to choose an orientation, and that sets them up for the rest of their career. And I don't think that's true. I think that they there there is certainly foundational work that may stick with you forever. And so you don't want to be mindless about what you choose to focus your attention on at the beginning of your career. But I think it is something where it does shift, you're going to be impacted by research that hasn't even been done or theories that haven't even been concocted yet. And so I think find things that gel with you I'll use your word there and and dig into them, but but don't fear that you're going to be locked into a particular orientation for the rest of your career you You most likely won't be,   Curt Widhalm  30:54 we'd love to hear how you came up with your theories or further questions that you might have the best place that you can do that is over in our Facebook group, the modern therapist group. You can follow us on our social media and we'll include links to those as well as the articles and measurements and citations in our show notes. You can find those at MTS g podcast.com. And until next time, I'm Curt Widhalm with Katie Vernoy   Katie Vernoy  31:22 Thanks again to our sponsor Buying Time   Curt Widhalm  31:25 Buying Time's VAs support businesses by managing email communications, CRM or automation systems, website admin and hosting email marketing, social media, bookkeeping and much more. Their sole purpose is to create the opportunity for you to focus on supporting those you serve while ensuring that your back office runs smoothly. The full team of VAs gives the opportunity to hire for one role and get multiple areas of support. There's no reason to be overwhelmed with running your business with this solution available.   Katie Vernoy  31:54 book a consultation to see where and how you can get started getting the support you need. That's buyingtimellc.com/book-consultation once again, buyingtimellc.com /book-consultation.   Announcer  32:09 Thank you for listening to the modern therapist Survival Guide. Learn more about who we are and what we do at mtsgpodcast.com. You can also join us on Facebook and Twitter. And please don't forget to subscribe so you don't miss any of our episodes.

NBS Podcast with Bradley Goldman
S2E1: Natasha Starcheski: Founder of The Virtual Assistants Co.

NBS Podcast with Bradley Goldman

Play Episode Listen Later Jan 3, 2022 45:55


In this episode of The NBS Podcast I sit down with Natasha Starcheski to kick off the 2022 season of episodes! In this week's episode we kick the year off with talks on: Morning Routines Killing it in your business but dysfunctional everywhere else Winners Mindset And a ton more in this jam packed episode! As always, thanks for listening and use the link below to apply for your NBS membership! Click the link below

MyOutDesk: Scale The Podcast
Wealth Advisor Goes Social With Virtual Assistants

MyOutDesk: Scale The Podcast

Play Episode Listen Later Dec 29, 2021 13:05


So Much To Do, So Little Time To Do It! There are 24 hours in the day, but only one Kyle Shimoda. This realization, that he was being stretched too thin, was one of the deciding factors that led Kyle to MyOutDesk. Kyle Shimoda is a wealth advisor at inpac Wealth Solutions, where he helps people manage their money in the best ways available. Learn more on how to do more by scheduling a FREE Double Your Business strategy session now: https://bit.ly/3sHm0ER Here are some links to important info about MOD

Mastering Your Small Business Finances ~ Money Management, Bookkeeping, Entrepreneurship, Payroll, Accounting, Cash Flow, Sol
64: Simple And Easy Way To Create A Budget Whether You Are Starting A Business, You Are Self-Employed, A Solopreneur, Entrepreneur, Small Business Owner, Remote Bookkeeper, Virtual Assistant Or VA

Mastering Your Small Business Finances ~ Money Management, Bookkeeping, Entrepreneurship, Payroll, Accounting, Cash Flow, Sol

Play Episode Listen Later Dec 29, 2021 18:54


I've been getting quite a few messages from business owners saying that they are struggling to create a budget for their business.  Some are just getting their business up and running and others have been in business for a few years.  Either way, having a budget for your business will allow you to dictate how you want your money coming in and out of your business to flow.  When you don't have a budget, it is easy to lose track of your numbers or your goals for the year.  I often hear business owners say it is hard to create a budget, or they don't know where to start.  In today's podcast episode, I am going to dive into how you can easily create a simple budget for your business and how you can get started.  It doesn't have to be hard, and it doesn't need to take a long time when you know what you need to do in the first place.  So, whether you are using a computerized software system like QuickBooks, Xero, Wave or FreshBooks for your business finances, or if you are doing your bookkeeping manually with an Excel spreadsheet or even a Google Document, knowing how you can create a simple and easy budget for your business will help you stick to your goals and allow you to track exactly how close you are to your original budget numbers.  Whether you are just getting started with your business, you are a self-employed individual, a solopreneur, entrepreneur, small business owner, remote virtual online bookkeeper, virtual assistant or VA, you want to take the time to really look at your numbers, create a budget and use your budget as a compass to help guide your finances throughout the year… Apply to join the Mastering Your Small Business Finances CEO Mastermind or the Elevate Your Bookkeeping Business GROW Mastermind group: www.FinancialAdventure.com/Mastermind Grab Your FREE guide:  5 Essential Strategies For Stress-Free Bookkeeping: www.FinancialAdventure.com/5Essentials Looking for a payroll solution for your business?  You can get an exclusive 15% discount on your payroll services when you sign up here: www.FinancialAdventure.com/ADP Looking for an extremely beneficial online bookkeeping resource?  Join us in our Mastering Your Small Business Finances Membership where you can ask questions and get answers regarding your specific business.  We dive deeper into the topics on this podcast, provide additional resources and accountability: www.FinancialAdventure.com/MYSBF Fill out the Contact Us form if you have a question or need help with your bookkeeping or payroll: www.FinancialAdventure.com/Contact-Us Your FREE Online Virtual Bookkeeping Business Starter Guide & Success Path is waiting for you: www.FinancialAdventure.com/StarterGuide Sign up for a virtual coffee chat to see if starting a Bookkeeping Business is right for you: www.FinancialAdventure.com/Discovery Join Our Facebook Community:  www.Facebook.com/Groups/WomenBusinessOwnersUltimateDIYBookkeepingBoutique Are you a bookkeeper looking to start, grow or scale your bookkeeping business?  Join our FREE bookkeeper community here: www.FinancialAdventure.com/BookkeeperCommunity QuickBooks Online - Save 50% Your First 3 Months: www.FinancialAdventure.com/QuickBooks Show Notes:  www.FinancialAdventure.com This podcast is sponsored by Financial Adventure, LLC ~ visit www.FinancialAdventure.com for additional information and free resources.

Lunch With Norm - The Amazon FBA & eCommerce Podcast
How to Solve Your Complex Seller Central Problems w/ John Cavendish - Ep.235 - Lunch With Norm

Lunch With Norm - The Amazon FBA & eCommerce Podcast

Play Episode Listen Later Dec 28, 2021 52:11


Solving Seller Central problems can be difficult, that's why on today's Lunch with Norm we will discuss some of the most common problems sellers have and how you can streamline the process. Learn how to build out a plan of action, and how to deal with Amazon suppressions. John Cavendish is an experienced Amazon seller, and experience that led him to found his Full-Service Amazon agency, becoming a premier Amazon Channel Management provider for brands to scale fast with a supportive team around them, and developing Seller Candy, providing the expert Virtual Assistant experience, delivered as a service. This episode is brought to you by Global Wired Advisors Global Wired Advisors is a leading Digital Investment Bank focused on optimizing the business sale process. Our approach combines decades of merger and acquisition experience with online and e-commerce expertise to increase the transactional value of your greatest asset. Maximizing the value of your company in a business sale is achieved through the full expression of its future potential. Choosing the right representation to provide this vision to the right buyer, means putting your future in focus. For More information visit https://globalwiredadvisors.com/ This episode is also brought to you by Sellerise. Take a deep dive into your business processes to make data-driven decisions and outperform the competition in an innovative way. Sellerise is a comprehensive solution for your everyday business needs with innovative tools like the PPC Dashboard, Smart Alerts, Review Requester, and Keyword Tracker. Everything you need to grow and scale your business is just one click away. Stand out from the crowd and conduct business whenever, wherever. Innovate your effort and work smarter, not harder. The difference is amazing. Sellerise is for professionals at every level of the business journey. Simply select the capabilities that best fit your needs. Visit https://www.sellerise.com This episode is brought to you by Zee Are you a private label seller looking to expand into larger markets internationally or need an experienced  import partner to keep growing? Zee makes selling your Amazon products abroad easy with excellent import knowledge, door-to-door solutions, customer service and scalability. Streamline your import process with Zee today to increase profit margins and continue to scale. Ready to expand your ecomm empire and take your Amazon FBA Business global? Visit https://zee.co to learn more! This episode is also brought to you by .CLUB Domains .CLUB is the most used new top-level domain name and the perfect web address for your membership or subscription-based startup or business. Why? Because your customers are your CLUB! Grow your business with a domain name that instantly means membership and subscriptions. There are a lot of great domain name choices today, but if your business is about building a community of members around a product or service, there's no better URL than YourName.club. With 1.3 million registrations worldwide, there are already thousands of e-commerce sites using .CLUB. - great subscription businesses like Soap.club, Firstleaf.club and Coffee.club. You too can join the .CLUB today. Visit https://www.get.club. Learn about the most common Seller Central problems Amazon sellers have had this year. With years of experience as an Amazon seller John Cavendish the Founder of Seller Candy started his Full-Service Amazon agency, becoming a premier Amazon Channel Management provider for brands to scale fast. This episode is brought to you by Global Wired Advisors, Sellerise, Zee & .CLUB Domains.

The Virtual Assistant Tips, Tricks + Advice Podcast
VATTA #114: How To Use a Virtual Assistant Rate Calculator

The Virtual Assistant Tips, Tricks + Advice Podcast

Play Episode Listen Later Dec 28, 2021 6:32


Knowing your unique baseline rate is crucial if you want to keep from losing money. Don't listen to others who tell you what to charge - they don't know your specifics! In this week's episode of the VA Tips, Tricks + Advice podcast I'm walking you through using my Virtual Assistant Rate Calculation spreadsheet to help you find your baseline rate (the minimum rate you can charge to stay in business).  I hope you'll listen and share your thoughts! Here are links to download the spreadsheet + to my free YouTube video on how to use it. Download the sheet at https://programs.thetechiementor.com/freebie-rate-calculation-sign-up Watch the free YouTube Series at https://www.youtube.com/playlist?list=PLmN7cCaYEBYzUVvX72cxRnS71UpcEU0zF If you enjoyed this podcast be sure to subscribe to my VA Tips, Tricks + Advice Podcast - A Virtual Assistant Podcast with a fresh + unique perspective with zero fluff or hype. You'll find it on all the popular platforms including Apple, Spotify + iHeartRadio and more. Thanks for listening! #techiementor #podcast  

Digital Marketing Made Simple with Jennie Lyon
#79 - 6 Action Packed Steps To Crushing Your Q1 Business Goals!

Digital Marketing Made Simple with Jennie Lyon

Play Episode Listen Later Dec 28, 2021 15:03


It's time to improve your business and ensure you hit your goals for 2022. Make a plan, get to work and figure out how to reach your goals in the next 3 quarters. With so much change in the industry, it's hard to know what works and what doesn't. But if you make time for innovation each quarter, you're sure to stay relevant.That's why it's important that you're not just on top of your Q1 goals, but that you're preparing yourself for the future as well. Take a look at these tips and tricks for pivoting your business. It'll help you avoid unnecessary headaches and ensure you're ready to succeed in today's episode: 6 Action-Packed Steps To Crushing Your Q1 Business Goals!What you will learn: Embrace a Hybrid Business Model - For online businesses, this can look like in-person workshops, virtual zoom meetings retreats paired with a long-term coaching program, etc. Test Run the OKR Method - OKRs are set at the beginning of every quarter and changed when necessary. Branding Refresh - The backbone of branding is being authentic to who you are and what you do best. Push yourself to be a trendsetter in your industry. Focus on Revenue Drivers; Outsource the Rest - If you're a leader, delegate. It's what's best for your company. Too many responsibilities will only interfere with your success. Increase Opportunities Using Google Trends - Leverage the data. After all, it's what you've got. But don't forget to use your intuition and experience. Plan, Adjust & Pivot - Even with the best-laid plans, there's always the chance that you'll veer off track. To keep your yearly goals on track, adjust your quarterly goals as you go. Links For This Episode:Schedule a ConsultationWebsite Audit Workbook Get in touch with Jennie:·         JennieLyon.com·         jennie@jennielyon.com·         Book a Free Consultation·         Facebook·         Instagram·         Twitter·         LinkedIn·         Pinterest

Soul Seekr
118: Solocast | My Yoga Teacher Training

Soul Seekr

Play Episode Listen Later Dec 28, 2021 49:59


It's just me today! On the last pod, I interviewed my teachers from my recent yoga teacher training. I got some great feedback! Check it out if you haven't already. In today's episode, I recap and talk more about my yoga teacher training journey with you. And I share how my first class went.Let's get into it!LINKS & RESOURCESWant to Start Your Own Podcast? I've used Buzzsprout to produce all of my podcasts and love it! Buzzsprout is the easiest platform to get your podcast onto all the major apps... iTunes, Spotify, Stitcher, etc... It's FREE to sign up, but if you decide to upgrade to one of the paid plans later, you and I will both get a $20 Amazon gift card! That's a pretty sweet win-win deal if you ask me! Just use this link for either a free or paid plan: https://cutt.ly/ScbUtFWWizard Teams (Virtual Teams For YOU Managed by US) | https://cutt.ly/xmVsYTe Check out my Review of Pixar's "SOUL" Movie | https://cutt.ly/OmVsUNe Wizard Websites - Learn to Build a Website w/ Virtual Assistants | https://bit.ly/3lCw2kUSHROOM BEACH Clothing | Use Promo Code "SoulSam" for 15% off with this link: https://shroombeach.com/?ref=SoulSam  MagicMind | https://cutt.ly/VRADrOH  use code "SoulSam20" for 20% off!Defiant Mushroom Coffee (Use "Sam15" for 15% OFF!) | https://defiantcoffee.co/ Permission to Podcast (Simply Show Up & Record): https://bit.ly/2N2NUoI FREE Guide on How to Uncover Your Gifts & Share them with the World | https://buff.ly/3gmml7t Spiritual Blogs & More | https://buff.ly/2Sq6Gtl FREE Spiritual Glossary for Dummies: https://soulseekrz.com/terms/ Start Your Dream Business | https://buff.ly/2xpy2ITFreeup | https://cutt.ly/txFc7eV Go here if you need to hire reliable VA's. (you'll also get a $25 coupon PS. It's free to sign up!)SwagStore by SwagWorx | https://cutt.ly/bbeEK0Q LET'S BE SOCIALJoin the journey — come hangout on social mediaInstagram | https://www.instagram.com/samkabert/ Join the Soul Seekr Facebook Group | https://buff.ly/2yi8ldA Twitter | https://twitter.com/soul_seekr_ LinkedIn | https://www.linkedin.com/in/kabert/  YouTube | https://buff.ly/3e4kXUO  ASK me ANYTHING: Email is Sam@CloneYourselfU.com and you can book a FREE business strategy call with me by going to Calendly.com/CLONE.THANK YOU!SamSupport the show (http://soulseekrz.com/medicine)

MyOutDesk: Scale The Podcast
Accountability For Your Business & Your Virtual Assistants with Jesse Garcia

MyOutDesk: Scale The Podcast

Play Episode Listen Later Dec 27, 2021 20:55


We all know that accountability is important, especially when you have a Virtual Assistant. For your business to run like a well-oiled machine, each member must be fully optimized, each one knowing their role and the responsibilities that come with that role. We also know that to run a successful Real Estate business entails multiple processes, from generating leads to filing paperwork, making calls, etc. Therefore, every person and their corresponding roles count. So how do you ensure that each person in your team, including yourself, is doing their part, and how do you hold everyone accountable, especially if you have a Virtual Assistant who you cannot possibly monitor all day as they work? Learn more and be ready for 2022: https://bit.ly/3ezs4H3 Here are some links to important info about MOD

Business RadioX ® Network
BRX Pro Tip: Using a Virtual Assistant

Business RadioX ® Network

Play Episode Listen Later Dec 27, 2021


BRX Pro Tip: Using a Virtual Assistant Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, today’s topic, using a virtual assistant. Lee Kantor: [00:00:10] Yeah. In today’s world, we’re very fortunate in that the world is kind of our oyster when it […]

Delegate Your Way To Success Podcast
Ep 108 - Building A 6-Figure Revenue Business In Less Than 9 Months Through Delegation

Delegate Your Way To Success Podcast

Play Episode Listen Later Dec 27, 2021 37:03


“ I want to become and get my business where I want to get it to.”This is Jeremy Blubaugh of Coinflip Marketing's motivation to become a successful company. He believed that by thinking in this manner and with the assistance of Smart Virtual Assistants, he got closer and closer to his goal.Join me in this episode of the Master Delegator Podcast as Jeremy and I talked about how he was able to build a  6-figure revenue business in less than 9 months through Delegation.How to build a 6-Figure Revenue Through DelegationAs a business owner, Jeremy said that he, too, started slowly, but with positivity and willingness to grow,  Jeremy applied in his life what he read in Michael Gerber's book E- Myth. Reading the book taught him that it's important to have someone manage or innovate fresh ideas for every business.And with the same eagerness to grow, he joined a class named The King Of Sparta where he got the idea of taking out tasks off of his plate and focusing on things that generate more revenue. From that point forward. He reached out to find and hire Virtual Assistants and delegate to them and work with them as a team to always depend on.Hiring Smart Virtual AssistantsUnlike other Virtual Assistants agencies, Jeremy preferred SmartVAs the most because of the idea of paying a team of VAs for the price of one. For a business owner who understands that they are only good for a few things but not for all, it's convenient to have a whole team under you that can give everything you need.About Jeremy BlubaughJeremy Blubaugh is the Chief Prospecting Officer and Owner of Coinflip Marketing, a company that helps professionals and new businesses gain more clients and referrals by teaching and implementing personalization in their outreach.Connect with Jeremy Blubaugh and Coinflip Marketing here:Website: https://www.coinflipmarketing.com/ LinkedIn: linkedin.com/in/coinflipmarketing/Are you in need of any assistance? Are you tired and running out of time? It's time to start looking for a virtual assistant! Learn how to get your freedom and life back by visiting Smartvirtualassistants.comAlso, feel free to download Smart Delegation, a quick and easy e-book that provides resources to help you, empower you, and equip you with the simple key strategy of delegation.If you do like hearing our podcast episodes, we do appreciate you showing your support by buying me a coffee at  https://www.buymeacoffee.com/kristyyoder 

Foot Traffic Podcast
Best of 2021: Hiring Your First (or Next) Virtual Assistant

Foot Traffic Podcast

Play Episode Listen Later Dec 27, 2021 37:17


The following is a previously published episode and one of our top episodes from 2021. Enjoy!  As entrepreneurs, most of us wear many hats within our business, especially if we are working solo or just starting out. But eventually, there comes a time where you just need help. Hiring a virtual assistant is a logical next step, and is oftentimes the first hire as our businesses grow. Today, I am answering a question that I receive all the time, which is “how do I hire a virtual assistant?” Some of the key points within this episode include: How to know when it's time to hire a VA The hiring process The cost of hiring a VA A list of things to do before actually hiring someone I currently work with multiple virtual assistants in my online business and have learned quite a few things along the way, so tune in and get the inside scoop!Did you enjoy today's episode? Leave us a rating and review on Apple Podcasts! _______________ Looking to Recruit, Hire, & Retain Top Talent for Small Business? Check out our new Facebook Group where I teach you how to build your dream team without spending a fortune on a recruiting company or spending hours weeding through unqualified resumes, along with so much more!

Business For Unicorns Podcast
Episode 106: Using Virtual Assistants with VA's for Gyms and Scott Rammage

Business For Unicorns Podcast

Play Episode Listen Later Dec 27, 2021 43:23


About Scott: Scott Rammage is co-owner of VA's For Gyms. Scott and the team at VA's For Gyms have helped gym owners and managers more work done with less hassle and lower costs. They've been able to do this by providing a complete VA solution for gyms, including virtual assistants, bookkeeping services, lead generation services, social media management, and much more. In Scott's free time Scott loves lifting weights, mountain biking, rucking, snowboarding, and traveling with his wife and two boys. He also has a passion for podcasting and currently hosts 3 podcasts. A virtual assistant can save you time and money, according to our special guest Scott Rammage. As a gym owner or manager spending time on duties that keep you away from day-to-day tasks can cost your club in the long run. Our industry expert, Scott Rammage, talks about the benefits of having a virtual assistant and how to implement the VA into your culture and your brand despite being an outsourced professionals. In this episode, Michael and Molly discussed: How Virtual Assistant can save you time The benefits of having a virtual assistant How to implement the VA into your business Hiring, training, and leveraging the right VA  Mentioned in the Episode: Unicorn Society Business Coaching VAs For Gyms

REI Rookies Podcast (Real Estate Investing Rookies)
Hotel Investing to Virtual Assistants with Mike Stohler

REI Rookies Podcast (Real Estate Investing Rookies)

Play Episode Listen Later Dec 26, 2021 37:26


Mike Stohler is a former commercial airline pilot, Navy veteran, and co-founder at Gateway Private Equity Group, a real estate investment firm whose portfolio has included hotels, multifamily, and residential properties. Between apartment complexes, houses, and hotels, Mike has owned or operated over 1300 units. Seeking value-add opportunities and higher returns, Mike pivoted from multi-family to hotels and now focuses exclusively in this niche. When Mike first started in real estate investing in 1999, he lacked experience and failed. Through committed action to learn, grow their skills, and help others, he has created immense change in his business and life. Mike also hosts The Richer Geek Podcast, to help others find ways to make their money work for them through real estate investing, owning businesses, or other alternative investments. Connect with Mike Stohler! Website: https://www.gatewaype.com/ (https://www.gatewaype.com/) Podcast: https://www.therichergeek.com/ (https://www.therichergeek.com/ ) As you can already tell we have made some changes and a few more are on the way. If you are interested in what we have planned, head over... Support this podcast

The Goal Digger Girl's Podcast
247: Can I Get Some Help Here? How to Get Started with a Virtual Assistant and Get Your Biz Back on Track!

The Goal Digger Girl's Podcast

Play Episode Listen Later Dec 23, 2021 8:20


Hey Goal Diggers! I am so excited to share how to get started with a virtual assistant team and get your life back on track!. Entrepreneurs work very hard, become exhausted, overwhelmed, and then experience burnout because they are so overworked! So today, I'm going to dive right in on how you can invest the expenses of growing your team, how to find them, and how to train them to help you succeed. So if you are ready to build your team and grow in your business, then stay tuned for this episode! Host Bio: Kimberly Olson is a self-made multi-millionaire and the creator of The Goal Digger Girl, where she serves female entrepreneurs by teaching them simple systems and online strategies in sales and marketing. Through the power of social media, they are equipped to explode their online presence and get real results in their business, genuinely and authentically. She has two PhDs in Natural Health and Holistic Nutrition, has recently been recognized as the #2 recruiter in her current network marketing company globally, is the author of four books including best-sellers, The Goal Digger and Balance is B.S. In addition, she is a business blogger, success coach, and a mom of two all while teaching others how to follow their dreams, crush their goals, and create the life they've always wanted. Important Links: We are very excited to help you get lit in your business! You can go online to https://searchmysocial.media/thegoaldiggergirl to be part of our Goal Digger Community and start growing your business! Leave a review here: Write a review for The Goal Digger Girl Podcast. Check out Project Broadcast: https://bit.ly/ProjectBroadcastTGDG Website: www.thegoaldiggergirl.com Instagram: www.instagram.com/thegoaldiggergirl Facebook: www.facebook.com/thegoaldiggergirl Youtube: www.youtube.com/c/thegoaldiggergirl Grab The Goal Digger Girl Journal: https://amzn.to/3BeCMMZ Grab the BOSS It Up, Babe book: https://bit.ly/bossitupbabe Check out my Facebook groups for those that want to build their business online through social media, in a genuine and authentic way: Goal Digging Boss Babes: http://bit.ly/GoalDiggingBossBabes Goal Digger Creatives: http://bit.ly/GoalDiggerCreatives Goal Digger University is where you can access my archive and newly released workshops, masterclasses, bonus training PLUS my Mastermind- with weekly live in-depth training for a monthly subscription: http://bit.ly/GoalDiggerU Connect with me across the social media platforms: https://searchmysocial.media/thegoaldiggergirl Subscribing to The Podcast: If you would like to get updates on new episodes, you can give me a follow on your favorite podcast app. --- Send in a voice message: https://anchor.fm/thegoaldiggergirl/message Support this podcast: https://anchor.fm/thegoaldiggergirl/support

The Virtual Assistant Tips, Tricks + Advice Podcast
VATTA #113: Simple Content Ideas for Virtual Assistants

The Virtual Assistant Tips, Tricks + Advice Podcast

Play Episode Listen Later Dec 21, 2021 8:39


In this week's episode of the VA Tips, Tricks + Advice podcast I'm sharing simple content ideas that you can use to create valuable content that helps attract your dream client. Creating and sharing content focused on how you help your clients will help you stand out from the crowd! Trust me... these simple ideas will have you creating and sharing your content with ease! I hope you'll listen and share your thoughts! Here are the resources I referred to in this podcast for your convenience: VA Success System - https://programs.thetechiementor.com/vass-sales  If you enjoyed this podcast be sure to subscribe to my VA Tips, Tricks + Advice Podcast - A Virtual Assistant Podcast with a fresh + unique perspective with zero fluff or hype. You'll find it on all the popular platforms including Apple, Spotify + iHeartRadio and more. Thanks for listening! #techiementor #podcast

The Live Free Podcast with Micala Quinn
192. WAHM Success Story: How Stacy Hanson went from SAHM to a Virtual Assistant

The Live Free Podcast with Micala Quinn

Play Episode Listen Later Dec 20, 2021 28:30


Is this real? Is this legit? These are the questions Stacy was asking about Overwhelmed to Overbooked just less than a year ago. She ended up diving into Overwhelmed to Overbooked and went from SAHM to a Virtual Assistant. She chats with us today about her journey, how she landed her clients, the things that contributed to her success, and what her days look like as a successful WAHM. We chat about how your skills can translate to the freelancing world no matter what career path you have now.  Tune in to hear Stacy's story! Check out the show notes for links and resources mentioned in this episode. Thanks for listening! Connect with me over on Instagram at: @micala.quinn SHOW NOTES: www.micalaquinn.com/episode192