Beyond Borders Podcast

The Canada Border Services Agency (CBSA) Assessment and Revenue Management (CARM) project is changing the way that commercial goods are imported into Canada. Signing up for the CARM Client Portal is the best way to prepare and be ready for these changes, plus it allows users to view their business numbers, apply for new business numbers, make payment of duties and taxes, view their statement of accounts with CBSA, and much more. On this episode of the Beyond Borders Podcast, we are joined by Sara Hiebert, Account Manager at Buckland. Sara walks listeners through the steps to easily get registered for the CARM Client Portal.  Show Notes / Helpful Links: Buckland - CARM  Guide - Register for the CARM Client Portal  Learning Guides – downloadable resources Subscribe to Our Newsletter – for a weekly round-up of the latest resources, a review of the trade news headlines and important regulatory updates.  

Moving freight can feel overwhelming whether you're moving it by air, ocean, or ground. There are so many considerations to keep in mind in order to be sure that your shipments make it to their destination safely, on time, and within budget. On this episode of the Beyond Borders Podcast, we are joined by Paul Van Wijk, Manager, Freight and Warehousing for a Freight 101 to give you an introduction into the world of freight, and a real-life end-to-end example to help illustrate the complexities of freight moves. Check out the slide deck from this Freight 101 presentation.

Buckland’s Customs 101 – Canada podcast with our guest Anka Wimbush will give you the basics of importing into Canada. Subject matter covered on this webinar included essential paperwork, best practices and the step-by-step process to get your shipments cleared. Show Notes / Helpful Links: Learning Guides – downloadable resources Customs 101 Canada Webinar - on-demand webinar featured on this podcast Subscribe to Our Newsletter – for a weekly round-up of the latest resources, a review of the trade news headlines and important regulatory updates. Buckland on Twitter Buckland on LinkedIn

Buckland has launched the ‘Only at Buckland Mental Health & Wellness Lecture Series’ to provide support to our employees during the COVID-19 pandemic. This series features psychotherapist Jennifer Harkness, owner of counseling and art therapy practice called Courageous Heart Healing. We have found these sessions with Jennifer to be incredibly insightful and useful, so we are sharing them with our Beyond Borders Podcast listeners with the hope that they are helpful for others as well. Show Notes / Helpful links: Courageous Heart Healing PLLC Slides from this Presentation How to Cope with Constant Change - Download Resource Sheet Learning Guides Subscribe to our Weekly Newsletter Buckland on Twitter Buckland on LinkedIn Buckland on Instagram 

The new USMCA / CUSMA / T-MEC trade agreement comes into effect on July 1, 2020, and it can be overwhelming for importers to consider the changes set to take place. There are several significant changes from NAFTA to this new agreement, and importers will need to ensure they are informed so that they can ensure that they are maximizing cost savings, and protecting themselves from potential risks of non-compliance. Listen in to our latest Beyond Borders Podcast featuring Laura Terpsma, Esq to better understand the changes and how to be prepared.  Show Notes / Helpful Links:Learning GuidesSubscribe to our Weekly NewsletterBuckland on TwitterBuckland on LinkedInBuckland on Instagram 

Buckland has launched the 'Only at Buckland Mental Health & Wellness Lecture Series' to provide support to our employees during the COVID-19 pandemic. This 4-part series features psychotherapist Jennifer Harkness, owner of counseling and art therapy practice called Courageous Heart Healing. The final of four sessions is called Psychological Safety in a Global Pandemic. We have found these sessions with Jennifer to be incredibly insightful and useful, so we are sharing them with our Beyond Borders Podcast listeners with the hope that they are helpful for others as well.  Show Notes / Helpful links: Courageous Heart Healing PLLC Slides from Week 4 Presentation  Psychological Safety in a Global Pandemic Learning Guides Subscribe to our Weekly Newsletter Buckland on Twitter Buckland on LinkedIn Buckland on Instagram 

Buckland has launched the 'Only at Buckland Mental Health & Wellness Lecture Series' to provide support to our employees during the COVID-19 pandemic. This 4-part series features psychotherapist Jennifer Harkness, owner of counseling and art therapy practice called Courageous Heart Healing. The third of four sessions is called Productivity in a Time of Collective Trauma. We have found these sessions with Jennifer to be incredibly insightful and useful, so we are sharing them with our Beyond Borders Podcast listeners with the hope that they are helpful for others as well.  Show Notes / Helpful links: Courageous Heart Healing PLLC Slides from Week 3 Presentation  Productivity in a Time of Collective Trauma Learning Guides Subscribe to our Weekly Newsletter Buckland on Twitter Buckland on LinkedIn Buckland on Instagram 

Buckland has launched the 'Only at Buckland Mental Health & Wellness Lecture Series' to provide support to our employees during the COVID-19 pandemic. This 4-part series features psychotherapist Jennifer Harkness, owner of counseling and art therapy practice called Courageous Heart Healing. The second of four sessions is called Relationships and Mental Health During Crisis. We have found these sessions with Jennifer to be incredibly insightful and useful, so we are sharing them with our Beyond Borders Podcast listeners with the hope that they are helpful for others as well.  Show Notes / Helpful links: Courageous Heart Healing PLLC Slides from Week 2 Presentation  Relationships and Mental Health During Crisis Learning Guides Subscribe to our Weekly Newsletter Buckland on Twitter Buckland on LinkedIn Buckland on Instagram 

Buckland has launched the 'Only at Buckland Mental Health & Wellness Lecture Series' to provide support to our employees during the COVID-19 pandemic. This 4-part series features psychotherapist Jennifer Harkness, owner of counseling and art therapy practice called Courageous Heart Healing. This first of four sessions is called The Neurobiology of Stress and Daily Coping Skills. We have found these sessions with Jenn to be incredibly insightful and useful, so we are sharing them with our Beyond Borders Podcast listeners with the hope that they are helpful for others as well.  Show Notes / Helpful links: Slides from Week 1 Presentation  The Neurobiology of Stress and Daily Coping Skills Learning Guides Subscribe to our Weekly Newsletter Buckland on Twitter Buckland on LinkedIn Buckland on Instagram 

During the COVID-19 pandemic, the delivery of personal protective equipment to those who need it is essential. This podcast features audio from our recent webinar and will explain the details of importing PPE in Canada and the US, as well as what has been done to expedite this process. Show Notes / Helpful Links: On-Demand Webinar: Imports of Personal Protective Equipment & Supplies During the COVID-19 Pandemic Download the slide deck from this presentation Learning Guides Subscribe to our Weekly Newsletter Buckland on Twitter Buckland on LinkedIn Buckland on Instagram 

Release date March 11, 2020: The 7 Habits of Highly Effective People was written by Stephen R. Covey over 30 years ago and continues to be a classic with timeless lessons for personal change that are applicable today. This book is the selection for Buckland's Professional Reading Program for 2020 and over the course of this year, we are exploring the 7 Habits, one by one. Pauline Caballero, Chief Revenue Officer at Buckland is our guest as we explore the first of the 7 Habits, which is Be Proactive.    Show Notes / Helpful Links: The 7 Habits of Highly Effective People by Stephen Covey Learning Guides Subscribe to our Weekly Newsletter Buckland on Twitter Buckland on LinkedIn Buckland on Instagram 

Maybe your company has been acquired by another company, or perhaps you have acquired a company? This podcast features Sara Hiebert and answers the questions you may have and things you will need to consider for both scenarios for customs purposes when acquisitions happen. Show Notes / Helpful Links: Learning Guides Subscribe to our Weekly Newsletter Buckland on Twitter Buckland on LinkedIn Buckland on Instagram Acquisitions & Customs - What You Need to Know Learning Guide

Knowledge regarding export reporting from Canada is vital to ensure compliance and avoid penalties. Our podcast features Erica Rotermann and gives an overview of who needs to report, what needs to be reported, exemptions, methods and the penalties for non-compliance. Show Notes / Helpful Links: Learning Guides Subscribe to our Weekly Newsletter Buckland on Twitter Buckland on LinkedIn Buckland on Instagram Single Window Initiative Podcast Single Window Initiative Learning Guide Non-Resident Importers Podcast Becoming a Non-Resident Importer Learning Guide Common Logistics Acronyms Learning Guide Common Trade & Logistics Terminology Learning Guide

Importers and customs brokers are required to remit payments for GST in a timely manner and in order to facilitate this, the Government of Canada has established the GST Direct Payment Program. Listen in to this podcast with our guest Sara Hiebert to help you understand the benefits and processes of this program and more about K84 Monthly Summary statements.  Show Notes / Helpful Links: GST Direct Payment & K84 Reporting Learning Guide CBSA Registration, Accounting and Payment for Commercial Goods https://www.cbsa-asfc.gc.ca/publications/dm-md/d17/d17-1-5-eng.html Learning Guides Subscribe to our Weekly Newsletter Buckland on Twitter Buckland on LinkedIn Buckland on Instagram   

The Art of Possibility was written by Benjamin Zander and Rosamund Stone Zander and explores 12 breakthrough practices to explore what possibility means in every facet of our lives. Our Buckland team members were gifted this book and explored one of the insightful practices each month throughout this year. Pauline Caballero, Chief Revenue Officer at Buckland is our guest as we explore the 12 practices in the Art of Possibility and discuss the power that they have for the transformation of workplace culture. Show Notes / Helpful Links: “Until one is committed, there is hesitancy, the chance to draw back, always ineffectiveness. Concerning all acts of initiative and creation, there is one elementary truth the ignorance of which kills countless ideas and splendid plans: that the moment one definitely commits oneself, then providence moves too. All sorts of things occur to help one that would never otherwise have occurred. A whole stream of events issues from the decision, raising in one’s favour all manner of unforeseen incidents, meetings and material assistance which no man could have dreamed would have come his way. Whatever you can do or dream you can, begin it. Boldness has genius, power and magic in it. Begin it now.” ― William Hutchison Murray (final couplet inspired by / loose translation of Johann Wolfgang von Goethe) The Transformative Power of Classical Music by Benjamin Zander – TED Talk The Benjamin Zander Center | The Art of Possibility Learning Guides Subscribe to our Weekly Newsletter Buckland on Twitter Buckland on LinkedIn Buckland on Instagram 

The Art of Possibility was written by Benjamin Zander and Rosamund Stone Zander and explores 12 breakthrough practices to explore what possibility means in every facet of our lives. Our Buckland team members were gifted this book and explored one of the insightful practices each month throughout this year. Pauline Caballero, Chief Revenue Officer at Buckland is our guest as we explore the 12 practices in the Art of Possibility and discuss the power that they have for the transformation of workplace culture. Show Notes / Helpful Links: “Until one is committed, there is hesitancy, the chance to draw back, always ineffectiveness. Concerning all acts of initiative and creation, there is one elementary truth the ignorance of which kills countless ideas and splendid plans: that the moment one definitely commits oneself, then providence moves too. All sorts of things occur to help one that would never otherwise have occurred. A whole stream of events issues from the decision, raising in one's favour all manner of unforeseen incidents, meetings and material assistance which no man could have dreamed would have come his way. Whatever you can do or dream you can, begin it. Boldness has genius, power and magic in it. Begin it now.” ― William Hutchison Murray (final couplet inspired by / loose translation of Johann Wolfgang von Goethe) The Transformative Power of Classical Music by Benjamin Zander - TED Talk  The Benjamin Zander Center | The Art of Possibility Learning Guides Subscribe to our Weekly Newsletter Buckland on Twitter Buckland on LinkedIn Buckland on Instagram 

In the world of logistics and well beyond, great corporate culture is the foundation for success and sustainability. In order to support the culture of a growing company, Buckland has adopted the 5 Commitments from the Collaborative Way framework. Pauline Caballero, Chief Revenue Officer at Buckland is our guest as we explore the 5 Commitments and discuss how this concept can foster teamwork, support innovation and improve customer satisfaction.  Show Notes / Helpful Links: The Collaborative Way  Integrity: Without it Nothing Works Learning Guides Subscribe to our Weekly Newsletter Buckland on Twitter Buckland on LinkedIn Buckland on Instagram   

Temporary Importation Bonds (TIB) allow for the importation of goods for repair, processing, trade shows and other special circumstances. We are joined by Kim Sparr and Terri Shanks to explain the process of obtaining a TIB as well as best practices to make the process smoother. Show Notes / Helpful Links: The Harmonized System Basics Learning Guides Subscribe to our Weekly Newsletter Buckland on Twitter Buckland on LinkedIn Buckland on Instagram 

Listen in for an update on the US-China trade war, and an overview of the impact of the Section 301 tariffs. Our guest, Chris Bourdganis gives a recap of what has transpired over the past year and provides great advice for importers on how to mitigate their exposure during uncertain times.  Show Notes / Helpful Links: An Update on Steel & Chinese Tariffs  Learning Guides Subscribe to our Weekly Newsletter  Buckland on Twitter Buckland on LinkedIn Buckland on Instagram   

On this episode of the Beyond Borders Podcast, Karina Huddy, Customer Experience Manager for Buckland, is our guest to discuss Incoterms 2020. In this conversation, we discuss what's new for 2020, what's changed in this version and what it means for you as these new trade rules are implemented.  Show Notes / Helpful Links: Learning Guides – downloadable resources Subscribe to Our Newsletter – for a weekly round-up of the latest resources, a review of the trade news headlines and important regulatory updates. Beyond Borders Podcast - Incoterms Explained International Chamber of Commerce - Incoterms 2020

A NAFTA Certificate of Origin is essential to verify that goods qualify for Free Trade under the NAFTA rules and regulations. This podcast features audio from our recent webinar with Jo Dee Potter, Manager, Compliance & Consulting and details how to accurately complete a NAFTA Certificate of Origin, and provides a detailed explanation of the different NAFTA Criterion.  Helpful Resources / Show Notes: Learning Guides – downloadable resources Completing a NAFTA Certificate of Origin – to download the slides from this webinar Subscribe to Our Newsletter – for a weekly round-up of the latest resources, a review of the trade news headlines and important regulatory update

Being aware of anti-dumping and countervailing is essential for importers to ensure you reduce your risk of exposure to substantial duties. Our podcast features audio from our recent webinar on anti-dumping and countervailing duties featuring Chris Bourdganis, Manager of Compliance & Consulting. This podcast will give you an overview of this topic, help you determine if your goods are affected and teach you what to do if you get flagged. Helpful Resources / Show Notes: Learning Guides – downloadable resources Anti-Dumping and Countervailing Duties Webinar - to download the slides from this webinar Subscribe to Our Newsletter – for a weekly round-up of the latest resources, a review of the trade news headlines and important regulatory update  

Effective onboarding is essential to ensuring ongoing success in business relationships, especially in the supply chain. Girish Gandhi, Integration Manager at Buckland explains the process of onboarding and shares some of his top tips for a smooth start to operations between organizations and their customs broker.  Helpful Resources / Show Notes: Learning Guides – downloadable resources Subscribe to Our Newsletter – for a weekly round-up of the latest resources, a review of the trade news headlines and important regulatory update

Missing or incorrect elements on your Pro Forma invoice may cause delays at the border. Listen in to hear Sharlene Hillock share with you the most 5 common mistakes when completing a Pro Forma so that you can ensure your paperwork is completed properly and avoid costly and time-consuming errors.   Helpful Resources / Show Notes: Learning Guides – downloadable resources How to Avoid 5 Common Pro Forma Mistakes – Learning Guide Subscribe to Our Newsletter – for a weekly round-up of the latest resources, a review of the trade news headlines and important regulatory update

A Power of Attorney (POA) is a legal document which allows a Customs Broker to conduct business on behalf of an importer. Listen in to the latest episode to hear our guest, Kelly Dinius give you her top tips for completing a POA.  Helpful Resources / Show Notes: Learning Guides – downloadable resources Completing a Power of Attorney (POA) – Learning Guide Subscribe to Our Newsletter – for a weekly round-up of the latest resources, a review of the trade news headlines and important regulatory update

A General Agency Agreement (GAA) is an essential legal document which allows a Customs Broker to conduct business on behalf of an importer. Listen in to this episode with guest Erica Rotermann give you her top tips for completing a GAA.  Helpful Resources / Show Notes: Learning Guides – downloadable resources Completing a General Agency Agreement – Learning Guide Subscribe to Our Newsletter – for a weekly round-up of the latest resources, a review of the trade news headlines and important regulatory update

Demurrage and detention charges can be incurred during freight moves if you’re not adequately prepared. Listen in to hear our guest, Paul Van Wijk tell you more about demurrage and detention and how to avoid paying these unnecessary charges. Helpful Resources / Show Notes: Learning Guides – downloadable resources How to Avoid Demurrage and Detention Charges – Learning Guide Subscribe to Our Newsletter – for a weekly round-up of the latest resources, a review of the trade news headlines and important regulatory update

A NAFTA Certificate of Origin is essential to verify that goods qualify for Free Trade under the NAFTA rules and regulations. This podcast details how to accurately complete a NAFTA Certificate of Origin, and gives a detailed explanation of the different NAFTA Criterions.  Helpful Resources / Show Notes: Learning Guides – downloadable resources Completing a NAFTA Certificate of Origin - Learning Guide Subscribe to Our Newsletter – for a weekly round-up of the latest resources, a review of the trade news headlines and important regulatory updates.

Free Trade Agreements are dominating the headlines lately, from USMCA to NAFTA and CPTPP. Our latest podcast featuring Jo Dee Potter will give you an understanding of Free Trade Agreements to help you maximize your importing and exporting. Helpful Resources / Show Notes: Free Trade Agreements Webinar Learning Guides – downloadable resources Subscribe to Our Newsletter – for a weekly round-up of the latest resources, a review of the trade news headlines and important regulatory updates.

Incoterms® (trade terms that define buyer and seller responsibilities) and payment terms (conditions for completing a sale, ie payment due in 30 days) can be negotiated and coordinated to help you make the most of your international trade arrangements. Our guest, Larry Millington of Vibracoustic, gives us an overview of this topic, and real-life examples to help optimize the relationship between Incoterms® and payment terms.  Helpful Resources / Show Notes:  Incoterms® 2010 Reference Chart   Incoterms® Explained Podcast  Example Slides for scenarios Learning Guides – downloadable resources Subscribe to Our Newsletter – for a weekly round-up of the latest resources, a review of the trade news headlines and important regulatory updates.  

Importing food has its own unique challenges and requirements. Our guest, Kelly Dinius will provide you with an overview of the process of importing food and working with the FDA. See shownotes at https://www.buckland.com/podcasts/ for links and more information!

Participating Government Agencies (PGAs) have an important role to play in keeping Canadians, and our resources safe and protected from harm.  PGAs control the way goods are produced, monitor the safety of food, ensure transportation safety, and more. Our guest, Sara Hiebert explains the types of PGAs, how they are involved with importing and how to ensure that you are compliant with regulations. 

When importing and exporting, there are many details that need to be addressed in order to guarantee that a shipment makes it to its destination as quickly as possible. Quick clearances at the border prevent supply chain disruptions and help to avoid unnecessary penalties. Our guest, Erica Rotermann will give you her top tips to ensure your shipments clear quickly.   

Supplier Diversity programs exist to ensure that underrepresented companies are able to participate in inclusive supply chains. Our guest, Anka Wimbush will help you understand Supplier Diversity, and how it can benefit your business.

Selecting a Customs Broker is a big decision for your business and is a choice that should not be made without careful consideration. Our guest, Paul Van Wijk, will give you the tools you need to find the right Broker, saving you costly penalties and delays. 

Correctly completing a Canada Customs Invoice is a vital step in the importing process into Canada. Errors can result in delays in your shipment crossing the border. Our guest, Sara Hiebert will help you master the skill of completing a Canada Customs Invoice to ensure accuracy and reduce delays.  

If you’ve done business at the US – Mexico border, you know that there are abundant opportunities, but also unique challenges. Trade at the Mexico-US border can be complex, but our Customs 101 Mexico podcast with Karina Huddy and Heidi VanderPloeg will help you understand the process, minimize delays and make trade simple and efficient.

If you’ve done business at the US – Mexico border, you know that there are abundant opportunities, but also unique challenges. Trade at the Mexico-US border can be complex, but our Customs 101 Mexico podcast with Karina Huddy will help you understand the process, minimize delays and make trade simple and efficient. 

Third-party logistics (or 3PL / TPL) is a term that is associated with the logistics and supply chain, and it refers to the use of a third party to outsource parts of a company’s distribution and fulfillment services. Our guest, Erica Rotermann explains everything that you need to know about being, or working with a 3PL.

The United States – Mexico – Canada Agreement was signed on November 30, 2018, at the G20 in Argentina after more than a year of contentious negotiations. To find out where we stand now, and how to be prepared for this new agreement to enter into force, listen in to this podcast featuring Jo Dee Potter, Supervisor, Compliance Trade Programs at Buckland.

Tariff codes in the Harmonized Tariff Schedule are updated at the beginning of each year and can have an impact on the amount of duty you pay. Listen in to this episode of the Beyond Borders Podcast featuring Chris Bourdganis to find out how to best prepare for changes to the Harmonized Tariff Schedule. 

The international trade industry is full of sometimes confusing acronyms and terminology, and on this episode, Sarah McMillan clarifies the most common jargon with easy to understand explanations. 

The Comprehensive Economic and Trade Agreement is a free-trade agreement between Canada, the European Union and the EU's member states which has eliminated 98% of the tariffs between Canada and the EU. Our guest, Geoffrey Green provides listeners with an update of how this agreement has impacted trade between the partners since it was provisionally applied in 2017.

The Classification Gateway is a powerful tool that allows users secure access to a centralized tariff classification database. This new episode of the Beyond Borders Podcast with Chris Bourdganis will give an overview of Buckland's Classification Gateway, the benefits of this robust tool and how it can improve your business. 

Are you prepared in the event of a Customs Audit of your entries? This episode of the Beyond Borders Podcast helps you ensure that you are prepared by providing proactive tips and resources. Nick Jakovski provides with you with a review of the types of audits, what to do if you're being audited, and how to minimize your risk of future audits. 

On this special Spanish episode of the Beyond Borders Podcast, Karina Huddy, Customer Experience Manager for Buckland, discusses Incoterms with our guest host, Heidi Vander Ploeg. In this conversation we define Incoterms, discuss how they are used and explore some of the more common Incoterms.  En este episodio especial en Español del podcast Beyond Borders, Karina Huddy, Gerente de Experiencia del Cliente de Buckland, discute los Incoterms con nuestra anfitrión invitada, Heidi VanderPloeg. En esta conversación definimos los Incoterms, discutimos cómo se utilizan y exploramos algunos de los Incoterms más comunes.

On this episode of the Beyond Borders Podcast, our guest is Andy Hurst, Lead Developer at Buckland. Andy discusses Warehouse Management Systems and the way that they can address common supply chain challenges.

Our most recent podcast explores the topic of Classification. Our guest is Nick Jakovski, Compliance Specialist at Buckland. Nick provides our listeners with an introduction to classification in the world of international trade. 

Our most recent podcast explores the topic of the tariffs on steel and aluminum, as well as the tariffs on goods from China. Our guest is Chris Bourdganis, Supervisor of Classification at Buckland. Chris provides our listeners with an update on these tariffs from our last episode on this topic, as well as what the future could hold.

Our most recent podcast explores the topic of The Harmonized System Basics and our guest is Sarah McMillan, Customs Professional Education Coordinator at Buckland. Sarah provides our listeners with an overview of the HS system, how it is used and illustrates this with a real-life example.  

On this episode of the Beyond Borders Podcast, our guest is Michele Snider, Director of Compliance and Consulting at Buckland. Michele provides our listeners with an overview of US Duty Drawback including what it is a drawback, how to identify opportunities for drawback, and how to file for drawback.