Podcasts about 3pl

Manufacturing Tech Australia

Play Episode Listen Later Dec 18, 2025 39:20

In "Beyond FBA: Unlocking Amazon's Fulfillment for Retailers", Joe Lynch and Wainwright Yu, the General Manager and Director for Amazon's externalized fulfillment services, including Buy with Prime and Multichannel Fulfillment, discuss how retailers can scale their brands by leveraging Amazon's global logistics and the Prime badge to drive multi-channel growth. About Wainwright Yu Wainwright Yu is a technology executive and leadership coach who currently serves as the General Manager and Director for Amazon's externalized fulfillment services, including Buy with Prime and Multichannel Fulfillment. Over a distinguished thirteen-year tenure at Amazon, he has launched transformative products for Kindle and Amazon Logistics while training emerging leaders through executive development programs. As a scholar-practitioner and father to four multi-exceptional children, he brings a unique, personal perspective to cognitive diversity in the workplace. Through his diverse work in global business operations and private coaching, Wainwright remains dedicated to his mission of establishing mindful, compassionate leadership as the standard for the modern professional world. About Amazon Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth's Most Customer-Centric Company, Earth's Best Employer, and Earth's Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon. For more information, visit amazon.com/about and follow @AmazonNews. Key Takeaways: Beyond FBA: Unlocking Amazon's Fulfillment for Retailers In "Beyond FBA: Unlocking Amazon's Fulfillment for Retailers", Joe Lynch and Wainwright Yu, the General Manager and Director for Amazon's externalized fulfillment services, including Buy with Prime and Multichannel Fulfillment, discuss how retailers can scale their brands by leveraging Amazon's global logistics and the Prime badge to drive multi-channel growth. Leveling the Playing Field with MCF: Wainwright explains how Multi-Channel Fulfillment allows any retailer—whether they sell on Amazon or not—to tap into Amazon's global network of 200+ fulfillment centers. This turns Amazon into a high-performance 3PL that handles picking, packing, and shipping for orders from your own website, Shopify, or even social media stores. The "Halo Effect" of Buy with Prime: A major focus is how Buy with Prime allows D2C (Direct-to-Consumer) sites to offer the familiar Prime logo and checkout experience. By providing the same fast, free delivery promise shoppers trust on Amazon, retailers have seen an average 25% lift in conversion rates on their independent sites. Unified Inventory Management: Wainwright discusses the strategic advantage of a single pool of inventory. Instead of splitting stock between various warehouses, retailers can keep all their products in Amazon's centers to fulfill both Amazon.com orders (via FBA) and off-Amazon orders (via MCF), drastically reducing out-of-stock risks. Frictionless Checkout via Amazon Pay: With Buy with Prime, the checkout process is streamlined using the customer's existing Amazon account details. This reduces "cart abandonment" because shoppers don't have to enter credit card or shipping info, making the purchase as simple as a few clicks. Unbranded Packaging Options: A common concern for retailers is brand identity. Wainwright highlights that MCF orders can be shipped in unbranded, "blank box" packaging, allowing the retailer's brand to remain front and center rather than being overshadowed by Amazon's smile logo. Trust-Building through Reviews: Through Buy with Prime, retailers can now display their Amazon.com star ratings and reviews directly on their own websites. This social proof helps "new-to-brand" shoppers feel confident enough to buy from a site they may be visiting for the first time. Predictable, All-In Pricing: Wainwright clarifies that both services offer a simple, transparent fee structure that includes storage, picking, packing, and shipping. For many brands, this eliminates the hidden costs of managing private warehouses and allows for more accurate margin forecasting. Learn More About Beyond FBA: Unlocking Amazon's Fulfillment for Retailers Wainwright Yu | Linkedin Amazon | Linkedin Relentless.com Amazon MCF Amazon MCF Case Study: JLab Recent News The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

73. The Hilux Approach to Warehouse Automation with Rob O'Dea

Play Episode Listen Later Dec 15, 2025 29:13

Warehouses have not changed much in 20 to 30 years, and even when businesses look modern from the outside, the reality behind the scenes is often chaos, spreadsheets, and a heap of decisions operators never expected to be making. In this episode, we sit down with Rob O'Dea from ShelfBot to unpack the real industry blockers that stop warehouses from taking the first step into automation, including fear of massive projects, over-engineered solutions, and the “consultant trap” of trying to solve 100% of the problem all at once. We talk about:Why complexity and integration risk (hello, SAP) can kill projects before they start The 80/20 mindset, and why chasing the last 20% can explode cost and complexity The human reality of picking, including the 10 to 15 km a day many pickers walk The hidden costs and safety risks people miss, including fire suppression and lithium-ion concerns If you're a manufacturer, 3PL, or e-commerce operator trying to scale without betting the business on a mega-project, this is a practical conversation about where to start, what to avoid, and how to reduce the fear factor.

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[Top Resource Series] Building Brands and Winning Teams

INspired INsider with Dr. Jeremy Weisz

Play Episode Listen Later Dec 11, 2025 47:01

Anderson Schoenrock is the Co-founder and CEO of Memory Ventures, a fast-growing portfolio of direct-to-consumer e-commerce brands and services specializing in digitization, wall art, gifting, and 3PL/logistics solutions. Paul Bigham is the President and Founder of Bigham Agency, a marketing, advertising, and strategic consulting firm specializing in nonprofit outreach, brand development, and omni-channel communications. Dale Castro is the Co-founder and Chief Creative & Strategy Officer at Overlap Interactive, a full-service digital marketing and development agency specializing in creative strategy, web design, SEO/paid media, and holistic omnichannel digital experiences. Esther Kiss is the Founder & CEO of Born To Influence, the go-to PR firm for entrepreneurs, founders, and brands that aim to challenge the status quo through their innovative approach, products, and services. In this episode… Navigating the fast-paced, ever-changing world of business can feel overwhelming, especially when trying to stay ahead, grow sustainably, and make meaningful connections. What if there were smarter, more actionable ways to preserve memories, scale brands, enhance communication, and leverage cutting-edge tools — without the usual trial and error? Anderson Schoenrock, Paul Bigham, Dale Castro, and Esther Kiss reveal how they're redefining entrepreneurship, marketing, and personal branding with innovation, strategy, and practical insights. Anderson shares how Memory Ventures grows multiple direct-to-consumer brands and a 3PL business while introducing eco-friendly products like dissolvable wrapping paper and specialty coffee through Crema Coffee Products. Paul discusses mindset, communication, and strategies for raising funds for large-scale humanitarian initiatives. Dale highlights leadership lessons, agency growth strategies, and his favorite business books. Esther offers guidance on personal branding, media exposure, and using AI tools to create efficient, impactful content. In this episode of the Inspired Insider Podcast, Dr. Jeremy Weisz talks with Anderson Schoenrock, Paul Bigham, Dale Castro, and Esther Kiss about building sustainable businesses and achieving long-term growth. They share practical insights on emotional intelligence, copywriting, productivity, and modern tech adoption to help listeners sharpen their skills, innovate, and strengthen relationships.

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He Turned Golf Gloves into a 6-Figure Business?! | Randall Pulfer (MU Classic)

Millionaire University

Play Episode Listen Later Dec 9, 2025 56:03

#709 What if your next big business idea was hiding in plain sight — like on your golf glove? In this episode hosted by Brien Gearin, we sit down with Randall Pulfer, co-founder of Chipp Golf Co, a company reinventing the golf glove with bold designs and premium materials. Randall shares how he and his college friend went from brainstorming dorm room ideas to cold-emailing Indonesian manufacturers, putting $10K on the line for their first production run, and fulfilling orders from their living room. You'll learn how they overcame product issues, transitioned to a 3PL, scaled with Meta ads, and leveraged design-driven branding to stand out in a sea of boring golf gear. If you're curious about starting a product business, mastering direct-to-consumer marketing, or just love a good entrepreneurial origin story — this one's for you! (Original Air Date - 5/1/25) What we discuss with Randall: + Origin of Chipp Golf Co + Finding an overseas manufacturer + First $10K inventory investment + Importance of product quality + Early ad testing and iteration + Transitioning to Shopify + Meta ad strategies that worked + Using email to boost LTV + Handling fulfillment with a 3PL + Scaling with new glove designs Thank you, Randall! Check out Chipp Golf Co at ⁠ChippGolfCo.com⁠. Use coupon code MILLIONAIRE to get 15% off your first order. Follow Randall on ⁠Facebook⁠, ⁠Instagram⁠, and ⁠TikTok⁠. Email Randall at randall@chippgolfco.com. Watch the ⁠⁠⁠⁠⁠⁠⁠video podcast⁠⁠⁠⁠⁠⁠⁠ of this episode! To get access to our FREE Business Training course go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠MillionaireUniversity.com/training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ To get exclusive offers mentioned in this episode and to support the show, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠millionaireuniversity.com/sponsors⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

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Optimize Speed to Revenue with Wes Arentson

Coffee w/#The Freight Coach

Play Episode Listen Later Dec 9, 2025 51:22

In "Optimize Speed to Revenue", Joe Lynch and Wes Arentson, Senior Sales Manager, Logistics at SPS Commerce, discuss how streamlining the supply chain's Order-to-Cash cycle is the key to accelerating business growth. About Wes Aretson Wes Arentson is a dedicated Senior Sales Manager, Logistics at SPS Commerce, empowering retail supply chains through innovative technology solutions. He is a recognized logistics sales leader with a strong track record of success at SPS Commerce, having consistently exceeded quota and earned prestigious honors like the Eagle Award and President's Club. At the core of his work is a deep commitment to the 3PL community, where he focuses on building strategic partnerships and enabling clients to better manage data and streamline operations using SPS Commerce's industry-leading technologies. Beyond driving sales success, Wes is a passionate Sales Coach and Mentor. He leads high-performing teams—including managing a team of 10 representatives across the U.S.—by fostering a culture of continuous learning and accountability. His leadership philosophy is focused on building strong relationships and delivering measurable results. Wes is also highly engaged in the industry, having served as a President and Board Member for the CSCMP Twin Cities Roundtable for over a decade. He holds a BA in English and Communication Studies from the University of Minnesota. He specializes in connecting world-class technology with the senior executives who control budget and strategy. About SPS Commerce SPS Commerce is the world's leading retail network, connecting trading partners across the globe to optimize supply chain operations for all stakeholders in the retail ecosystem. The company enables data-driven partnerships through innovative cloud-based technology, customer-centric service, and a team of accessible industry experts—allowing clients to focus on their core business. With over 45,000 recurring revenue customers spanning retail, grocery, distribution, supply, manufacturing, and logistics, SPS Commerce powers a vast and growing global retail network. Key Takeaways: Optimize Speed to Revenue In "Optimize Speed to Revenue", Joe Lynch and Wes Arentson, Senior Sales Manager, Logistics at SPS Commerce, discuss how streamlining the supply chain's Order-to-Cash cycle is the key to accelerating business growth. Direct Correlation: Order-to-Cash Speed = Revenue Acceleration. The single most critical factor in optimizing revenue is the speed of your Order-to-Cash (O2C) cycle. Wes stresses that every inefficiency in processing orders, from receipt to payment, translates directly into delayed revenue. Streamlining O2C with efficient data exchange is the fastest way to pull cash forward. Stop Margin Leaks by Eliminating Disconnected Systems. Learn how disjointed or manual systems create costly margin leaks—the silent erosion of profitability. These leaks are often caused by the lack of connection between trading partner portals, forcing manual data re-entry and increasing the risk of chargebacks and penalties. EDI as the Foundation for Impeccable Data Quality. At the core of SPS Commerce's success is the commitment to data quality. Listeners will understand that clean, standardized, and automated data transmission via modern EDI is essential not just for compliance, but for enabling accurate forecasting and preventing operational errors for all SPS Commerce customers. Master Retailer Scorecards by Fixing Data Exchange. Achieving and exceeding Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)—the foundation of retailer scorecards and milestones—is non-negotiable. Wes explains that a failure to meet these standards is often a symptom of poor EDI connections or the lack thereof, not operational failure. Automated, accurate EDI is the fix. Accelerate Onboarding with Proven Compliance and Security. Wes highlights the comprehensive service offered by SPS Commerce, focusing on mapping, testing, compliance, and security. This end-to-end approach drastically shaves weeks off the process of onboarding new trading partners, ensuring systems are instantly compliant and secure, which minimizes risk and accelerates time-to-revenue. The EDI Advantage: Consolidate Portals and Win More Tenders. True efficiency moves beyond basic EDI compliance. By consolidating disparate retailer portals into one platform, you eliminate the "swivel-chair" chaos. This improved efficiency and performance not only stops margin leaks but directly improves your scorecard performance, helping you win more high-value tenders. Future-Proof Partnerships with Automated Data Strategy. The conversation culminates in the shift from tactical order management to a strategic, data-driven approach. Wes advocates for using centralized EDI to build continuous learning and accountability, allowing companies to focus less on manual data work and more on connecting world-class technology with senior executives who control budget and strategy. Learn More About Optimize Speed to Revenue Wes Arentson | Linkedin SPS Commerce | Linkedin SPS Commerce Woods Distribution Case Study Arcadia Cold Storage & Logistics Case Study Jay Group Case Study The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

The Business Case for Paranoia: Best-Of Cargo Crime & Fraud Prevention

Digital Dispatch Podcast

Play Episode Listen Later Dec 9, 2025 139:17 Transcription Available

In this best-of episode of Everything is Logistics, we're building the business case for healthy paranoia in freight. I'm pulling together clips from past conversations with Jonathan Ryan (Overhaul), Reid Clements (Highway), and Mark Funk & Shivrani Narayan (SPI Logistics), plus a breakdown with Grace Sharkey (Orderful) on the current state of cargo crime. From fake carriers and spoofed identities to food-and-beverage loads that “disappear” into the market, this is the stuff that quietly nukes margins while everyone argues over rates.This episode walks through how fraud actually happens on the ground, what the red flags look like inside your TMS and inbox, and what the best teams are doing to shut it down before a load ever hits the road.In this episode, you'll learn:Why identity is the real battleground in freight fraud—and how a $300 fake MC can wreck your quarter.How shippers, brokers, and carriers are using data from telematics, ELDs, and IoT devices to spot sketchy activity in real time.What cargo crime looks like at the agent level: carrier vetting, distress loads, and “oh no” moments that could've been prevented.Why thieves are shifting hard into food, beverage, and other “easily consumed” loads—and what that means for your contracts and processes.Practical steps to tighten carrier selection, build better response playbooks, and protect both freight and drivers.If you touch freight in any way—shipper, broker, carrier, 3PL, agent—this is your reminder that trust is not a strategy. Paranoia, on the other hand, might just save your freight budget.Watch the video version of these episodes over on YouTube. Feedback? Ideas for a future episode? Shoot us a text here to let us know. -----------------------------------------THANK YOU TO OUR SPONSORS! SPI Logistics has been a Day 1 supporter of this podcast which is why we're proud to promote them in every episode. During that time, we've gotten to know the team and their agents to confidently say they are the best home for freight agents in North America for 40 years and counting. Listen to past episodes to hear why. CargoRex is the search engine for the logistics industry—connecting LSPs with the right tools, services, events, and creators to explore, discover, and evolve. Digital Dispatch manages and maximizes your #1 sales tool with a website that establishes trust and builds rock-solid relationships with your leads and customers.

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1340. #TFCP - Freight Fraud Is a National Problem: How DC Wants to Fix It From the Top Down!

Play Episode Listen Later Dec 4, 2025 33:51

What's the real cost of fraud, and how do we finally shut the door on the criminals exploiting the transportation industry? In this episode, Chris Burroughs breaks down how the Transportation Intermediaries Association (TIA) is stepping up with a new fraud hotline that connects 2,000 members directly to the FBI, helping track patterns, tighten data collection, and speed up responses to cargo crime! We also dig into how organized crime takes advantage of weak FMCSA oversight, why boosting the broker bond matters, the push for enforcement under MAP-21, the role industry advocacy plays, why unregulated dispatch services are becoming a serious risk, the ongoing broker transparency debate, and the need for consistent standards across the board! About Chris Burroughs Chris Burroughs is the President and CEO for the Transportation Intermediaries Association (TIA). He brings over 18 years of Congressional affairs experience to TIA. As the former Vice President of Government Affairs for TIA, he led the Government Relations department including the legislative, regulatory, PAC, and internal policy committee functions. Chris served as the staff liaison for the Highway Logistics Conference, the Intermodal Logistics Conference, and several other policy committees within TIA. Chris additionally served on the Board of Directors for the Unified Carrier Registration (UCR) as the Subcommittee Chairman of Industry Advisory Subcommittee and sole representative of the 3PL industry. During his time on Capitol Hill, Chris gained invaluable knowledge of the legislative process. He began his career working on the House Transportation & Infrastructure Committee in 2006 and then later the House Natural Resources Committee. In 2009, Chris joined the Twenty-First Century Group, a bipartisan government affairs firm, as their Director of Government Affairs. In this position, Chris advocated on behalf of multiple clients involved in the transportation, telecommunications, health care, tax, and defense arenas. Additionally, he represented TIA on their issues of interest on Capitol Hill. Chris lives in Gainesville, Virginia with his wife Stacey and children Kelly, Christopher, and Connor. Chris earned a BS degree in Political Science from Shepherd University located in Shepherdstown, West Virginia.

It's a Family Business.

Armchair Attorney

Play Episode Listen Later Dec 4, 2025 40:44

Oh this one was a long time coming! I first met Steve Syfan at DAT's Executive Symposium in the spring of 2025. As one of the founders of Syfan Logistics, a leading 3PL based in Gainesville, GA, Steve lives a life rooted in his Christian faith. As a family business owner, Steve works alongside his father & brother as well as a team of incredible men & women that share a vision of integrity & a commitment to delivering excellence 24 hours a day, 7 days a week.While the business of safely delivering freight on time & undamaged is difficult even under the best circumstances, Syfan sets itself apart. We all fall, it's how you get back up that matters most. In this episode we talk about faith, family, & building a world-class team within the most dynamic industry on the planet: logistics. Let's go!This program is brought to you by DAT Freight & Analytics. Since 1978, DAT has helped truckers & brokers discover more available loads. Whether you're heading home or looking for your next adventure, DAT is building the most trusted marketplace in freight. New users of DAT can save 10% off for the first 12 months by following the link below. Built on the latest technology, DAT One gives you control over every aspect of moving freight, so that you can run your business with speed & efficiency. This program is also brought to you by our newest sponsor, GenLogs. GenLogs is setting a new standard of care for freight intelligence. Book your demo for GenLogs today at www.genlogs.io today!

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Logistics Challenges: Time to Block, Tackle, and Win

Supply Chain Now Radio

Play Episode Listen Later Dec 1, 2025 52:50 Transcription Available

As modern supply chains grow more complex, shippers are under increasing pressure to move beyond spreadsheets, emails, and manual decision-making. For Trove Brands, rapid expansion across multiple product lines created new challenges in parcel, LTL, truckload, and international shipping. Keeping up with customer expectations and rising order volumes required better automation, cleaner data, and greater visibility across every mode. In this episode of Supply Chain Now, host Scott Luton speaks with Tanner Dastrup, Director of Logistics at Trove Brands, and Shannon Vaillancourt, CEO of RateLinx. They break down how Trove replaced outdated workflows with automated rate shopping, digital truckload auctions, integrated freight audit tools, and real-time container tracking. By connecting these capabilities directly to their ERP systems, Trove reduced manual work, improved accuracy, and provided teams and customers with more reliable information.Together, Scott, Tanner, and Shannon explore the broader shifts shaping transportation today, from the value of unified data to the cost of inconsistent carrier selection and manual settlement. Their discussion shows how flexible technology can streamline warehouse and 3PL workflows, strengthen customer experience, and help growing shippers scale with confidence.Jump into the conversation:(00:00) Intro(00:34) Meet the panel(02:34) Trove Brands overview(06:29) Shipping operations and challenges(12:17) Automation and integration(17:48) Data and integration hurdles(25:30) Streamlining sales with real-time quotes(26:47) Challenges in B2B LTL shipments(29:21) Operational inefficiencies in warehouse and 3PL workflows(34:22) Improving international shipping visibility(42:20) Choosing the right TMS solutionAdditional Links & Resources:Learn more about RateLinx: https://www.ratelinx.com/Connect with Shannon Vaillancourt: https://www.linkedin.com/in/shannon-vaillancourt/Learn more about Trove Brands: https://trovebrands.comConnect with Tanner Dastrup: https://www.linkedin.com/in/tanner-dastrup-1a4677165/Read why ShipLinx TMS was the best fit for A&A Global: https://www.ratelinx.com/use-cases/integrated-automated-in-control-shiplinx-tms-freight-audit-transforms-aa-global-shipping-operations/Check out our previous episode with RateLinx and A&A Global: https://www.youtube.com/watch?v=D4d7dhNr8tQLearn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now...

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Morning Minute | November 28, 2025

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Play Episode Listen Later Nov 28, 2025 2:21

This episode highlights Airbus kicking its A350 freighter program into high gear, with the prototype finalized and flight tests set for next October, aiming for a late 2027 service entry. Learn how the A350F promises a 40% reduction in fuel consumption and features a massive 175-inch wide cargo door, giving it a significant edge in handling bulky industrial cargo. We also examine major rail consolidation, specifically the Surface Transportation Board approval of Fortress Investment Group's acquisition of two new regional lines, the Wheeling & Lake Erie Railway and the Akron Barberton Cluster Railway. This deal expands Fortress's roster of Class III railroads, and the STB agreed that the move would enhance the railways' access to capital for strategic investment and growth. Finally, we cover the worrying financial distress facing the 3PL sector as Odyssey Logistics was hit with a second debt downgrade from Moody's in less than three months, dropping its corporate family rating deep into Caa-1 "junk status". Moody's noted this rapid deterioration was driven by sky-high leverage—expected well over seven times operating profit—which creates serious refinancing risk ahead of the company's significant debt maturities in 2027. Learn more about your ad choices. Visit megaphone.fm/adchoices

Morning Minute | November 28, 2025

FreightWaves NOW

Play Episode Listen Later Nov 28, 2025 1:51

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From Garage to Global: E-Commerce Fulfillment Secrets with William Carlin

Inner Edison Podcast by Ed Parcaut

Play Episode Listen Later Nov 27, 2025 29:01

In this episode of the Inner Edison Podcast, hosts Ed Parcaut and William Carlin dive into the evolving world of e-commerce fulfillment. William Carlin, co-founder of Racklify—the largest online marketplace connecting merchants and fulfillment providers—shares his journey from wholesale distribution to building a tech-enabled logistics platform. Discover how Racklify is making it easier for small and large businesses to find the perfect warehouse partner, avoid common pitfalls, and scale efficiently. Whether you're selling products from your living room or running a multi-million dollar brand, this conversation sheds light on mistakes to avoid, the power of economies of scale, and the changing landscape of warehousing networks. Listen in for expert insights, actionable advice, and a candid discussion about what really goes on behind the scenes in fulfillment—from logistics terminology to choosing your perfect 3PL partner. Ready to level up your e-commerce strategy and stop letting your inventory take over your garage? Tune in to learn everything you need to know about outsourcing fulfillment—and making sure it's the right move for your business. **Contact Ed Parcaut:** -

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Tariffs, Typhoons, & Turmoil: Derisking the Supply Chain with Moody's Andre Quinn Barabanov

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Play Episode Listen Later Nov 25, 2025 53:57

In "Tariffs, Typhoons, & Turmoil: Derisking the Supply Chain with Moody's Andrei Quinn-Barabanov ", Joe Lynch and Andrei Quinn-Barabanov, Moody's lead Supply Chain expert, discuss the need to leverage predictive data and holistic strategies to mitigate complex, interconnected global risks. About Andrei Quinn-Barabanov Andrei Quinn-Barabanov is Moody's lead Supply Chain expert. He works closely with Supply Chain Risk product team to shape the predictive capabilities of Moody's solution and with its customers to identify, assess, prioritize and mitigate supply chain risks. With more than three decades of experience, Andrei brings both practitioner's and consulting expertise to his role. His career in supply chain included ten years as the head of supply chain risk management at Raytheon. He also has significant management consulting experience, having worked on global operations for Nike, Sara Lee, Philips, W.W. Grainger, Lafarge and Kennametal. A native of Russia, Andrei is based in Washington DC. He earned his MBA at Stanford. About Moody's In a world shaped by increasingly interconnected risks, Moody's (NYSE: MCO) data, insights, and innovative technologies help customers develop a holistic view of their world and unlock opportunities. With a rich history of experience in global markets and a diverse workforce of approximately 16,000 across more than 40 countries, Moody's gives customers the comprehensive perspective needed to act with confidence and thrive. Learn more at moodys.com. Key Takeaways: Tariffs, Typhoons, & Turmoil: Derisking the Supply Chain In "Tariffs, Typhoons, & Turmoil: Derisking the Supply Chain with Moody's Andrei Quinn-Barabanov ", Joe Lynch and Andrei Quinn-Barabanov, Moody's lead Supply Chain expert, discuss the need to leverage predictive data and holistic strategies to mitigate complex, interconnected global risks. Financial Resilience Vetting: Supply chain managers must vet the financial health of all partners, not just customers. Use financial services (like Moody's) to assess stability. A stressed supplier is a critical performance risk, especially for industries like automotive and pharma. Geopolitical Planning & Diversification: Geopolitical risk is now a core factor, tied to tariffs and compliance. Aerospace and defense require scenario planning for policy changes and conflicts. Diversify sourcing regions to mitigate sanctions and trade duties. Digital and Physical Security: Threats include both physical cargo theft/freight fraud and sophisticated cyber security breaches targeting operations (OT). An attack on a 3PL or tech supplier (common in high-tech) can halt the chain. Invest in protocols covering digital and physical movement. Ethical & Legal Due Diligence: Pressure is high to ensure clean supply chains. Avoiding companies involved in slavery and/or money laundering requires rigorous checks. Non-compliance is a massive reputational and legal risk for sectors like pharma and energy. Climate-Informed Logistics: Weather risk is rising; use climate science in network design. In regions prone to typhoons or earthquakes, pre-qualify alternative routes, hold strategic buffer stock, and invest in resilient infrastructure. Transparency is Compliance: Achieving transparency and traceability is vital for issues like corruption and ethical sourcing. Modern tools (AI) are essential to trace components. This guarantees provenance for high-tech and ensures regulatory adherence for energy firms. Proactive Risk Modeling: Move beyond reaction to proactive risk modeling. Synthesize data (financial, geopolitical, ethical) to create risk scores for partners. This allows sectors like defense to build resilience by dual-sourcing and stress-testing their networks. Learn More About Tariffs, Typhoons, & Turmoil: Derisking the Supply Chain Andrei's LinkedIn Moody's Moody's Cyber Report Moody's Auto Report The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

What a Shipper Wants [best-of]

Digital Dispatch Podcast

Play Episode Listen Later Nov 25, 2025 71:48

In today's show, we're bringing back some of the best interviews from industry thought leaders to create a mashup you can listen to over time. That way, if you want a crash course in what shippers want out of their 3PL partnership, you can listen to one long-form episode instead of having to dig through our library. Guests are from these episodes: 00:58 What a Shipper Wants with The Produce Industry Podcast19:49 Study Reveals Marketing Ideas That Shippers Won't Hate37:36 Shipper Explains What He Wished He Knew Before Working With a 3PL43:53 The Logistics of Calypso LemonadeFeedback? Ideas for a future episode? Shoot us a text here to let us know. -----------------------------------------THANK YOU TO OUR SPONSORS! SPI Logistics has been a Day 1 supporter of this podcast which is why we're proud to promote them in every episode. During that time, we've gotten to know the team and their agents to confidently say they are the best home for freight agents in North America for 40 years and counting. Listen to past episodes to hear why. CargoRex is the search engine for the logistics industry—connecting LSPs with the right tools, services, events, and creators to explore, discover, and evolve. Digital Dispatch manages and maximizes your #1 sales tool with a website that establishes trust and builds rock-solid relationships with your leads and customers.

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Why Use Third Party Fulfilment Service? Delivery, Shipping Savings Insights

UBC News World

Play Episode Listen Later Nov 24, 2025 9:33

Discover how third-party fulfillment services can slash your e-commerce costs on shipping, delivery, and warehousing. We explore the hidden savings, technology advantages, and key factors to consider when choosing the right 3PL partner for your growing business.https://www.dimensionsuk.com Dimensions Fulfilment City: Glasgow Address: 1 Glenburn Road Website: https://www.dimensionsuk.com/

WHAT THE TRUCK?!? | Parcels to Planning: Freight Today

Play Episode Listen Later Nov 21, 2025 46:45

Malcolm Harris brings a stacked lineup diving into e-commerce logistics, fleet operations, and the growing impact of AI across the supply chain. Headlines: Malcolm breaks down the latest in freight, including FMCSA bond enforcement, driver shortages affecting farm labor, Maersk's relocation to Charlotte, 3PL marketing ROI insights, and rising cargo theft trends. Featured Guests Carlos Barbosa — VP of E-commerce Solutions, ePost Global Carlos shares insights from ePost Global's new report analyzing 20 million international shipments, revealing why multi-carrier strategies outperform single-carrier setups by 37%. He explains how speed, reliability, cost stability, and AI-driven decision-making are shaping the future of cross-border e-commerce. Zach Cellar — Operations Manager, Ploger Transportation Zach talks about how adopting AI-powered planning transformed their fleet operations. He discusses: -21%+ increase in load volume -Higher driver satisfaction & better scheduling -Reduced manual planning -Improved retention and recruiting -A must-watch for fleets exploring AI adoption. Ben Marks — Senior Solutions Leader, Optimal Dynamics Ben breaks down how Optimal Dynamics serves as the decision layer for trucking fleets—optimizing planning, increasing efficiency, and allowing dispatchers to focus on higher-value work. He also shares how fleets can evaluate AI partners and prepare for the future of automated operations. ⁠Watch on YouTube⁠ ⁠Visit our sponsor⁠ ⁠Subscribe to the WTT newsletter⁠ ⁠Apple Podcasts⁠ ⁠Spotify⁠ ⁠More FreightWaves Podcasts⁠ #WHATTHETRUCK #FreightNews #supplychain Learn more about your ad choices. Visit megaphone.fm/adchoices

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Parcels to Planning: Freight Today

What The Truck?!?

Play Episode Listen Later Nov 21, 2025 46:45

Malcolm Harris brings a stacked lineup diving into e-commerce logistics, fleet operations, and the growing impact of AI across the supply chain. Headlines: Malcolm breaks down the latest in freight, including FMCSA bond enforcement, driver shortages affecting farm labor, Maersk's relocation to Charlotte, 3PL marketing ROI insights, and rising cargo theft trends. Featured Guests Carlos Barbosa — VP of E-commerce Solutions, ePost Global Carlos shares insights from ePost Global's new report analyzing 20 million international shipments, revealing why multi-carrier strategies outperform single-carrier setups by 37%. He explains how speed, reliability, cost stability, and AI-driven decision-making are shaping the future of cross-border e-commerce. Zach Cellar — Operations Manager, Ploger Transportation Zach talks about how adopting AI-powered planning transformed their fleet operations. He discusses: -21%+ increase in load volume -Higher driver satisfaction & better scheduling -Reduced manual planning -Improved retention and recruiting -A must-watch for fleets exploring AI adoption. Ben Marks — Senior Solutions Leader, Optimal Dynamics Ben breaks down how Optimal Dynamics serves as the decision layer for trucking fleets—optimizing planning, increasing efficiency, and allowing dispatchers to focus on higher-value work. He also shares how fleets can evaluate AI partners and prepare for the future of automated operations. Watch on YouTube Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts #WHATTHETRUCK #FreightNews #supplychain Learn more about your ad choices. Visit megaphone.fm/adchoices

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Orchestrating Chaos: Lully's Take on the Top Warehousing Challenges with Mike Myers

CoreNet Global's What's Next Podcast

Play Episode Listen Later Nov 18, 2025 50:16

In "Orchestrating Chaos: Lully's Take on the Top Warehousing Challenges", Joe Lynch and Mike Myers, the Founder and CEO of Lully.ai discuss how to supercharge existing Warehouse Management Systems with bolt-on algorithms for labor and cost savings. About Mike Myers Mike Myers is the Founder and CEO of Lully.ai, a bolt on technology that allows warehouses to ship more orders on time, with fewer resources, using the equipment, capabilities, and systems you already have. Mike's career has included roles at a large apparel brand, multiple national 3PL leaders, and finally a automation firm focused on autonomous vehicles. Mike describes himself as "obsessed with warehouses," and it shows! About Lully.ai Lully.ai helps customers drive both cost and labor savings, by leveraging a combination of simple operating rules and world-class algorithms, all available via API. Their approach enables you to supercharge your WMS without the typical pains of technology integration. Lully's focus is on making the work easier for the team on the floor; less travel, fewer location visits, better utilized equipment. The end result is happier employees and bolstered bottom lines. Key Takeaways: Orchestrating Chaos: Lully's Take on the Top Warehousing Challenges The "Orchestrating Chaos" Philosophy: Warehousing challenges are framed not as insurmountable problems, but as "chaos" that can be "orchestrated" using smart, targeted technology. The core message is that efficiency is found in harmonizing existing equipment and processes, rather than in complete overhauls. Supercharge, Don't Replace (The "Bolt-On" Approach): Lully.ai's solution is a "bolt on technology... available via API." This takeaway emphasizes that warehouses can achieve massive optimization by supercharging their existing WMS without the typical high-cost and painful technology integration, making advanced algorithms accessible and fast to deploy. The Dual Bottom Line Focus: The solution directly addresses the two critical pressures in logistics: driving both cost and labor savings. The algorithms are designed to improve the financial bottom line while simultaneously tackling the labor crisis by making floor work more efficient. Human-Centric Optimization: Lully.ai translates optimization directly into benefits for the floor team, leading to happier employees. Key improvements include significantly less travel, fewer location visits, and better utilized equipment, which reduces fatigue, increases accuracy, and improves retention. Experience-Driven Solution: Mike Myers' diverse background—which spans a large apparel brand, 3PL leaders, and autonomous vehicle automation—provides a unique, holistic, and deeply practical understanding of warehouse operations. This real-world expertise informs a solution that is grounded in operational necessity. The Algorithm/Rules Combination: The technology's effectiveness stems from blending "simple operating rules and world-class algorithms." This suggests that complex optimization is delivered via practical, easily adoptable rules, ensuring the technology is not only intelligent but also simple for floor managers and workers to implement. Maximizing Existing Assets (Capital-Light Efficiency): A major takeaway for warehouse leaders is that the solution helps ship more orders on time, with fewer resources, using the equipment, capabilities, and systems you already have. This focus on maximizing current assets offers a capital-light path to high-performance warehousing. Learn More About Orchestrating Chaos: Lully's Take on the Top Warehousing Challenges Mike Myers | Linkedin Lully.ai | Linkedin Lully.ai Lully.ai | YouTube Logistics of Logistics Listeners special offer The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Intersection of Industrial and Office Priorities for Portfolio Planning

Play Episode Listen Later Nov 18, 2025 19:30

Savills leaders in global enterprise solutions and industrial and logistics discuss the synergy of office and industrial CRE strategy and the role of 3PL's with DHL America's head of transaction strategy.

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Culture Shapes Leadership with Kelsey Hensley at NovEx Supply Chain

Leaders in the Trenches

Play Episode Listen Later Nov 16, 2025 27:10

Today's guest is Kelsey Hensley, President at NovEx Supply Chain, whose company was ranked No. 1,662 on the 2025 Inc. 5000 list. In this Grow Think Tank interview, Kelsey shares insights on company culture and leadership development, highlighting the six core values, kindness, openness, intentionality, trustworthiness, initiative, and accountability, that guide decision-making and foster personal growth at NovEx. She discusses the balance between technology and human relationships in logistics, explaining how clearly defined values have transformed the company's hiring practices and strengthened team alignment. Reflecting on her leadership journey, Kelsey emphasizes the importance of empowering teams and focusing on strategic growth, illustrating how intentional leadership fosters a thriving organizational culture. Episode Highlights & Time Stamps 1:26 Introduction to Novex Supply Chain 2:40 Embracing AI in Logistics 6:34 The Human Element in Business 8:17 Leadership and Culture Connection 10:31 Highlighting Company Values 13:18 Living the Values 16:48 Independent Teams and Leadership 17:28 Overcoming Control Issues 21:23 Focusing on Valuable Work 24:28 The Worth of Cultural Efforts Building a Values-Driven Culture From the Ground Up In this Grow Think Tank interview, Kelsey Hensley, founder of Novex Supply Chain, shares how rapid growth as a bi-coastal 3PL provider pushed her to shape company culture intentionally. She walks through the six core values that guide Novex. Kindness, openness, intentionality, trustworthiness, initiative, and accountability, and how they influence decisions, hiring, coaching, and team interactions. Kelsey describes the pride she feels watching employees embody these values not only at work but in their personal lives, reinforcing the power of a values-first culture. Leadership Principles and Tech, AI, and the Human Touch in Logistics Empowerment Kelsey and Gene shift the conversation to today's evolving workplace and the rise of AI in logistics. While acknowledging industry layoffs and the anxiety surrounding automation, Kelsey stresses that technology should enhance human performance, not replace it. She believes logistics still thrives on relationships and personalized service, which machines cannot replicate. For Novex, AI is a tool, not the driver, and the company remains committed to keeping people at the heart of the business. Why Culture Shapes Leadership: Not the Other Way Around Diving deeper, Kelsey emphasizes that culture determines the type of leaders who emerge. She shares the breakthroughs she had once she formally defined Novex's core values, giving the organization a clear framework for hiring, training, and accountability. Her hiring philosophy centers on behavior over skill. Skills can be taught, but misaligned behaviors disrupt teams. By prioritizing value-aligned behavior, Kelsey has cultivated a dependable, supportive environment where people can thrive. Learning to Let Go: A Founder's Leadership Evolution Reflecting on her journey, Kelsey discusses her early tendency to control every detail of the business and how a long overseas family trip forced her to step back. Trusting her team, allowing them to make mistakes, learn, and lead became a turning point for Novex. Empowering her people has freed her to focus on strategy, brand development, and deeper client relationships. Her story highlights how founders evolve and how letting go can unlock growth, independence, and a stronger culture. Key Takeaways Values Drive Everything: Novex Supply Chain's six core values kindness, openness, intentionality, trustworthiness, initiative, and accountability serve as the foundation for decision-making, hiring, and team development. Culture Shapes Leadership: Kelsey emphasizes that strong culture produces strong leaders. Clearly defining company values created alignment and accountability across the organization. Hire for Behavior, Train for Skill: Skills can be taught, but behavior and attitude determine long-term success. Value-aligned behavior is the top hiring priority at Novex. Tech Supports People, Not Replaces Them: Despite AI advancements and logistics industry layoffs, Kelsey believes the human element relationships, communication, and personalized service remains irreplaceable. Letting Go Unlocks Growth: Kelsey's shift from controlling every detail to empowering her team was a turning point. Allowing others to lead freed her to focus on strategy, brand growth, and client relationships. Personal Growth Matters: The company's values don't just impact work they influence how employees show up in all areas of their lives, fostering well-rounded personal and professional development. Intentional Leadership Builds Thriving Teams: By trusting her team, creating clarity, and reinforcing shared values, Kelsey demonstrates how intentional leadership fuels sustainable growth and a strong organizational culture. Resources & Next Steps Ready to take your leadership energy to the next level? Explore free training and resources at training.coreelevation.com to help you identify energy leaks, strengthen your leadership presence, and elevate your team's performance.

How Does 3PL Pricing Work?

Play Episode Listen Later Nov 14, 2025 65:29

What really goes into a 3PL quote? Does it ever feel like the final number comes out of thin air?For e-commerce brands and 3PL providers alike, fulfillment pricing can be a complex web. With no industry-wide standard and costs broken into multiple categories, understanding how a proposal is built is critical for a successful partnership.In this previously live session, Kevin was joined by a multi-disciplinary team from Barrett Distribution Centers to pull back the curtain. They went beyond a simple sales pitch to show you how multiple parts of a 3PL organization collaborate to develop pricing that creates a win-win for both the client and the provider.This is a rare opportunity to see how a price is constructed from the ground up and to understand the "why" behind every line item.Learn more about Endpoint and give Gary a break here. Follow us on LinkedIn and YouTube.Support the show

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The Portfolio Behind 5% of U.S. GDP: Link Logistics on What's Driving Demand

Supply Chain Now Radio

Play Episode Listen Later Nov 12, 2025 68:32 Transcription Available

In this episode of Supply Chain Now, Scott Luton teams up with special guest host Ward Richmond (Vice Chairman, Colliers) to dig into the state of industrial real estate with Brandon Page. EVP, Head of Leasing & Customer Solutions and Glenn Wylie (Senior Managing Director, East Region at Link Logistics. The conversation frames what a “balanced market” looks like in 2025 (tight small-bay infill vs. more options at bulk) while unpacking the demand stack from e-commerce and nearshoring to data center spillovers and the renewed importance of 3PL flexibility.The group gets practical on bonded warehouses and FTZs (where and why they fit), market dynamics across the Southeast, Texas, and Phoenix, and how power availability and automation readiness are influencing site decisions. You'll also hear how Link Logistics uses data and AI, from rent-modeling insights to faster decision support across an infill-centric portfolio (with most assets within an hour of dense populations). The throughline: customers want flexibility, optimization, and speed, and the teams that blend relationships with good data will find the next wave of opportunity first.Jump into the conversation:(00:00) Intro(00:40) Scott welcomes Ward, Brandon, and Glenn(03:17) Baseball stories and quick warm-ups(05:40) Tailgate favorites: Publix chicken, BBQ, cheeseburgers(07:28) Ward on music and podcast projects(08:37) Supply chain real estate 101 with Link Logistics(12:57) Market shifts since 2022: slower, smarter leasing(14:37) Demand drivers: e-commerce, nearshoring, power(24:20) 3PL growth, manufacturing, and data centers(27:25) Bonded warehouses and FTZ setup(30:55) Flexibility and cost pressures(32:14) Customer priorities: optimization and power(38:57) Regional trends: Southeast, Houston, Phoenix(46:05) AI and tech driving efficiency(53:21) Common myths about industrial real estate(58:16) Takeaways on balance and relationshipsAdditional Links & Resources:Connect with Brandon Page: https://www.linkedin.com/in/brandon-j-page-385395236/ Connect with Glenn Wylie: https://www.linkedin.com/in/glenn-wylie-233105203/ Learn more about Link Logistics: https://www.linklogistics.com Connect with Ward Richmond: https://www.linkedin.com/in/wardrichmond/Ward Richmond's official website: https://www.truckinon.com/ Learn more about Colliers: https://www.colliers.com/Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch

WHAT THE TRUCK?!? | Markets, Margins & Mayhem

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Play Episode Listen Later Nov 7, 2025 45:25

Host Malcolm Harris has a full house for this episode, joined by three experts to tackle the biggest stories in freight. First, FreightWaves Editor-at-Large John Kingston joins the show to break down RXO's shocking earnings tumble. He explains what triggered Wall Street's steep negative reaction and what it signals for the rest of the brokerage and 3PL sector. Then, Chief Product Officer at PCS, Danielle Villegas, dives into how AI and smart TMS tools are reshaping operations. She discusses why profit margins, not just volume, are the "new payload" for carriers and shippers. Finally, "The Fraud Girl" herself, Danielle Spinelli, joins the show. Fresh off a ride-along with the California Highway Patrol, she reveals how organized freight theft rings are evolving and shares what shippers, brokers, and even the average American can do to fight back against cargo fraud. ⁠Watch on YouTube⁠ ⁠Visit our sponsor⁠ ⁠Subscribe to the WTT newsletter⁠ ⁠Apple Podcasts⁠ ⁠Spotify⁠ ⁠More FreightWaves Podcasts⁠ #WHATTHETRUCK #FreightNews #supplychain Learn more about your ad choices. Visit megaphone.fm/adchoices

Markets, Margins & Mayhem

What The Truck?!?

Play Episode Listen Later Nov 7, 2025 45:25

Host Malcolm Harris has a full house for this episode, joined by three experts to tackle the biggest stories in freight.First, FreightWaves Editor-at-Large John Kingston joins the show to break down RXO's shocking earnings tumble. He explains what triggered Wall Street's steep negative reaction and what it signals for the rest of the brokerage and 3PL sector.Then, Chief Product Officer at PCS, Danielle Villegas, dives into how AI and smart TMS tools are reshaping operations. She discusses why profit margins, not just volume, are the "new payload" for carriers and shippers.Finally, "The Fraud Girl" herself, Danielle Spinelli, joins the show. Fresh off a ride-along with the California Highway Patrol, she reveals how organized freight theft rings are evolving and shares what shippers, brokers, and even the average American can do to fight back against cargo fraud. Watch on YouTube Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts #WHATTHETRUCK #FreightNews #supplychain Learn more about your ad choices. Visit megaphone.fm/adchoices

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How Implentio turned 20 years of operations expertise into a partnership-driven GTM engine | Jason Bang

Category Visionaries

Play Episode Listen Later Nov 4, 2025 19:36

Implentio automates workflows between e-commerce merchants and their third-party logistics providers, starting with invoice reconciliation. The platform tackles a problem every scaled e-commerce brand faces: thousands of rows of billing data in CSVs paired with six-figure invoices that nobody has time to validate. In this episode of Category Visionaries, I sat down with Jason Bang, Chief Product Officer and Co-Founder of Implentio, to explore how two decades running operations—from analyst to COO—led him to build what operations teams have never had: tools as sophisticated as what marketing has been using for years. Topics Discussed: The margin erosion hidden in 3PL invoicing and why operations teams can't afford to audit complex billing Founder-led growth in tight-knit industry networks where everyone goes to the same trade shows Partnership GTM with fractional CFOs, software providers, and 3PLs themselves Building a personal brand as an anti-social-media operations leader Why operations teams are creative problem solvers trapped in spreadsheets The roadmap toward AI-powered operational intelligence that eliminates manual data work GTM Lessons For B2B Founders: Industry networks unlock faster GTM than traditional outbound: Implentio's first customers came from Jason's 20-year operations network—direct texts to brand founders, warm intros to ops teams, relationships from the same trade shows and conferences. His approach eliminated typical B2B sales cycles by going straight to decision makers who already trusted him. For founders with deep industry tenure, exhausting warm networks before building cold outbound infrastructure delivers conversion velocity and cycle time advantages that justify founder time investment despite limited scale. Partner with companies who own your ICP's budget allocation: Implentio partnered with fractional CFOs who control purchasing decisions and immediately understand ROI. Jason explained their appeal: "They see the numbers, they understand the numbers. So I show them an ROI and they're like, boom, no brainer." The framework: identify which third parties influence or control budget decisions in your category, then build rev-share referral programs. Mapping your buyer's external advisors and service providers can shortcut enterprise sales cycles. Turn industry incumbents into distribution partners by solving their client problems: Despite addressing 3PL billing issues, Implentio positioned 3PLs as partners rather than adversaries. Jason's philosophy: "I'm not a 3PL adversary. I actually love 3PLs. I think they serve an important need." Implentio offers 3PLs a value-add service for their merchant clients while gaining direct customer access. The framework works when you solve what incumbents are contractually responsible for but operationally struggle to deliver, without competing for their core revenue. Pre-qualify partnership ROI using your own customer economics: Implentio learned that partner enthusiasm doesn't correlate with lead quality. Jason's example: "That $50 million brand might have $1,000 AOV. And so the number of transactions and shipments they're doing, there's just not enough there for there to be a good ROI on our solution." Implentio now evaluates partner customer lists against specific transaction volume thresholds before investing in relationships. Document minimum viable customer criteria and require partners to verify their portfolio meets those thresholds to prevent pipeline pollution. Subject matter expertise scales through teaching, not content production: Jason built Implentio's founder brand despite having no Instagram, Facebook, or TikTok, using one principle: "Knowledge is only good if you transfer it and you pass it on." He prioritizes teaching operations concepts over polished content, measuring success by whether someone learns something valuable regardless of conversion. His insight: "If I can teach somebody something, that's a win for me. Even if they don't sign up for my platform." Sophisticated buyers assess expertise through insight depth, not posting frequency. Wedge entry with acute universal pain, then expand horizontally: Jason's long-term vision is "COO in a box"—comprehensive operational intelligence spanning supply chain, fulfillment, and customer service. But Implentio launched with 3PL invoice reconciliation because every scaled e-commerce brand outsources fulfillment and struggles with billing validation. The wedge criteria: universal problem (every target customer has it), acute pain (directly impacts margin), and immediate ROI (quantifiable savings exceed platform cost). Once embedded in the finance workflow, Implentio can expand into adjacent operational data problems without re-selling the value of centralized ops intelligence. // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

#364 - Cracking the Code on Retention: Recharge CEO Reveals What Best-in-Class Subscription Brands Do Differently

DTC POD: A Podcast for eCommerce and DTC Brands

Play Episode Listen Later Oct 31, 2025 44:06

Oisin O'Connor is the CEO and co-founder of Recharge, the leading subscription management platform powering 75% of all Shopify subscriptions. Under his leadership, Recharge has become a critical infrastructure partner for over 30,000 brands, reaching 100 million subscribers and $100 million ARR.In this episode of DTC Pod, Oisin pulls back the curtain on what it really takes to win with subscriptions in today's DTC landscape. He shares insider strategies for subscriber growth, optimizing retention, and leveraging Recharge's newest AI-powered tools to minimize churn. Oisin also shares specific benchmarks every brand should measure, real-world examples of subscription funnels that convert, and actionable experiments operators can run to unlock long-term profitability and scale.Episode brought to you by StordInteract with other DTC experts and access our monthly fireside chats with industry leaders on DTC Pod Slack.On this episode of DTC Pod, we cover:1. Evolution of subscriptions in physical product e-commerce2. How to spot and create product-market fit 3. Differentiators that set Recharge apart from early competitors4. The compounding power of subscriptions for long-term growth5. Unit economics, LTV vs CAC, and why retention is king6. What best-in-class subscription brands do differently7. Optimizing conversion funnels for subscriber growth8. Subscription benchmarks: churn rates, retention, and second order metrics9. Reducing churn with data, cancellation flows, loyalty, and rewards10. Automations and integrating Recharge with supply chain and 3PL operations11. Leveraging AI Concierge for customer retention and support12. Evolving customer experience and the need for seamless subscription management13. How Recharge guides merchants with data, support, and innovation14. Experiments and mistakes founders make launching subscription brandsTimestamps00:00 Oisin's background, founding story, and early agency experiments04:06 The rise of Shopify and the breakthrough with Recharge05:19 The subscription model: initial skepticism and quirky early adopters06:47 Technical challenges in enabling subscriptions on Shopify09:00 First major subscription brand success story10:15 Compounding growth through subscriptions11:36 Legacy brands and decades-long customer retention13:06 Building DTC businesses with sustainable unit economics14:37 Lessons from TV advertising history and the narrowing of scalable models16:29 Key traits of successful subscription businesses17:09 Product, recurring need, and conversion strategy18:27 Understanding subscriber value and optimizing acquisition19:26 Retention: keeping customers post-acquisition 19:52 High-performing brands and funnel design20:05 Subscription by default, offers, upsells, and cross-sells21:39 Conversion tactics from PDP to post-checkout22:38 Benchmarks for healthy churn and retention23:06 How top brands reduce churn and track performance24:58 Recharge tools: analytics, cancellation flows, Klaviyo integration26:41 Rewards and automations to boost retention27:33 Automate flows for backend fulfillment and logistics28:20 Launching AI SMS concierge for subscriber experience29:40 Reducing customer service friction and delighting shoppers32:15 Customer experience as a core differentiator34:04 The competitive subscription landscape: Recharge's position35:41 Product innovation, support, and actionable guidance37:16 Data-driven product innovation and merchant success38:04 The future of subscription, retention, and platform innovation40:38 Biggest mistakes founders make with subscriptions41:58 Experiments founders should run with Recharge42:58 Where to connect with Oisin for advice and mentorshipShow notes powered by CastmagicPast guests & brands on DTC Pod include Gilt, PopSugar, Glossier, MadeIN, Prose, Bala, P.volve, Ritual, Bite, Oura, Levels, General Mills, Mid Day Squares, Prose, Arrae, Olipop, Ghia, Rosaluna, Form, Uncle Studios & many more. Additional episodes you might like:• #175 Ariel Vaisbort - How OLIPOP Runs Influencer, Community, & Affiliate Growth• #184 Jake Karls, Midday Squares - Turning Your Brand Into The Influencer With Content• #205 Kasey Stewart: Suckerz- - Powering Your Launch With 300 Million Organic Views• #219 JT Barnett: The TikTok Masterclass For Brands• #223 Lauren Kleinman: The PR & Affiliate Marketing Playbook• #243 Kian Golzari - Source & Develop Products Like The World's Best Brands-----Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you.Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter here.Projects the DTC Pod team is working on:DTCetc - all our favorite brands on the internetOlivea - the extra virgin olive oil & hydroxytyrosol supplementCastmagic - AI Workspace for ContentFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokOisin O'Connor - Co-Founder and CEO of RechargeBlaine Bolus - Co-Founder of CastmagicRamon Berrios - Co-Founder of Castmagic

The Peak Season Countdown: Making Sure You're All Systems Go

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Play Episode Listen Later Oct 31, 2025 56:37

With Black Friday just weeks away, the window for final peak season preparation is closing. Are your operations and your systems truly ready for the surge?Join your host, Kevin, for a crucial live discussion with Brian Kirst of Snapfulfil. Drawing on his unique dual experience as both a WMS expert and a former 3PL owner, Brian offers battle-tested strategies from both sides of the operation.In this session, you will discover:The Operator's Playbook: Go beyond theory with practical, on-the-floor tips Brian used to navigate high-volume seasons in his own 3PL.The Pre-Peak Systems Audit: Uncover the critical checks you need to run on your system now to prevent crashes and costly "hiccups" on your busiest days.Fortifying Your Fulfillment Engine: Learn how to align your people, processes, and technology to ensure your operation can handle the pressure without breaking.This is a must-attend event for 3PL owners, warehouse managers, and operations leaders. Bring your questions for a live Q&A!Learn more about Snapfulfil here: https://snapfulfil.com/Learn more about Endpoint and give Gary a break here. Learn more about The Brecham Group here. Follow us on LinkedIn and YouTube.Support the show

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Must ❤️ Trailers

Armchair Attorney

Play Episode Listen Later Oct 30, 2025 46:16

In this conversation, I am joined by Josh Allen, Chief Commercial Officer at ITS Logistics. Josh drives the company's business growth, customer acquisition, & commercial strategy, leveraging ITS's asset-based model & innovative tools to expand market share & tackle industry challenges. ITS Logistics is a leading third-party logistics (3PL) company founded in 1999 & headquartered in Reno, Nevada. It specializes in end-to-end supply chain management, offering a wide range of services including transportation solutions, distribution & fulfillment, & technology & innovation.Among the top North American 3PLs, ITS Logistics emphasizes a people-first culture, environmental responsibility, & creative problem-solving for complex supply chain challenges. ITS operates nationwide with a network of over [checks notes] 5,000 trailers? 5,000 trailers! Follow ITS over on Instagram & LinkedIn This program is brought to you by DAT Freight & Analytics. Since 1978, DAT has helped truckers & brokers discover more available loads. Whether you're heading home or looking for your next adventure, DAT is building the most trusted marketplace in freight. New users of DAT can save 10% off for the first 12 months by following the link below. Built on the latest technology, DAT One gives you control over every aspect of moving freight, so that you can run your business with speed & efficiency. This program is also brought to you by our newest sponsor, GenLogs. GenLogs is setting a new standard of care for freight intelligence. Book your demo for GenLogs today at www.genlogs.io today!

How to Turn Fulfillment into a Growth Engine: Patrick Allard's Playbook

eCom Logistics Podcast

Play Episode Listen Later Oct 29, 2025 28:57

What You'll Learn:The enduring priorities in fulfillment despite two decades of industry change: focus on the end-consumer experience and aligned people/processThe definition and strategic value of connected commerce as a frictionless end-to-end ecosystem across sales channels and fulfillmentWhy tech integration across OMS, WMS, TMS and digital marketplaces remains the biggest hurdle to unified fulfillmentHow Essendant repositions fulfillment from cost center to growth enabler, leveraging digital teams and marketplace expertiseWhen to accelerate 3PL expansion versus stabilize and optimize existing operations, anchored on clear value and identity assessmentThe realities and opportunities around Seller Fulfilled Prime, including network scale, inventory optimization, and performance requirementsKey operational metrics beyond OTIF, including inventory health and profitability by channel, critical in managing complexityPeak season outlook: early marketplace promotions, supply chain stability, and the goal to flatten the demand curve for better operational controlHighlights00:00 – Guest Introduction & Industry Background01:00 – Consistencies & Changes Over Two Decades in Fulfillment03:00 – Defining Connected Commerce & Its Strategic Objectives 05:00 – Common Fulfillment-Tech Challenges & Silo Breakdown07:00 – Unlocking Fulfillment as a Revenue Lever, Not Just Cost Center 10:00 – When to Accelerate vs. Stabilize 3PL Operations14:00 – Procurement & Evaluation Dynamics in Mid-Market Deals17:00 – Seller Fulfilled Prime: Market Demand & Execution Challenges22:00 – Focused Operational Metrics to Drive Business Outcomes28:00 – Peak Season Predictions & Advice 30:30 – Closing Thoughts & Contact Info Quotes:[00:02:00]: “The things that remain consistent would certainly be focusing on the end consumer... building the right team around us to align with that strategy and then making sure that we had the right processes.” - Patrick Allard [00:04:00]: “Connected commerce to us is really about creating that frictionless end-to-end ecosystem... from product discovery through the purchase cycle, all the way through fulfillment, delivery, final mile returns.” - Patrick Allard [00:10:00]: “How do we know when to pour gas on the fire and really go for expansion, and when is it time to maybe take a step back, pause, and get the house in order?” - Dan [00:19:00]: “There's still quite a bit of pain for the larger brand retailers that might have a really good dominant market and brand recognition, but where they want the prime badge, but having that inventory all locked up in Amazon...puts them in a financial challenge.”- Patrick Allard [00:23:00]: “There's a million things you can track and it is data overload... but the key is focusing on promise metrics, inventory health, and profitability by channel.”- Patrick Allard About the Guest:Patrick Allard is President of Fulfillment Services at Essendant, driving the transformation of a traditional B2B distributor into a connected commerce powerhouse. With over 20 years in e-commerce and logistics, Patrick has held leadership roles at Newgistics, Pitney Bowes, and Radial. His expertise spans M&A integrations, fulfillment scalability, multi-channel retail logistics, and leveraging fulfillment as a revenue growth lever rather than simply a cost center.Links Mentioned:Essendant Fulfillment Services: https://www.essendant.com/ Patrick Allard LinkedIn: https://www.linkedin.com/in/patrick-allard-04657111/ Subscribe and Keep Learning!If you're a logistics leader looking to scale sustainably, don't miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube

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Why Can't We Do That? Reinventing Ski Poles with Cristina Ashbaugh of Yardsale

KORE Outdoors Podcast

Play Episode Listen Later Oct 29, 2025 69:30

Cristina Ashbaugh, co-founder of Yardsale, shares how they reinvented the ski pole by adding magnets and modular design—starting with taped-together prototypes in her San Francisco apartment. With no industry experience, she and co-founder Kelly McGee launched their business unconventionally: through NYC subway ads, cold-calling ski shops as a "student researcher," and a rehearsed Shark Tank pitch that secured an investment from Kendra Scott. Cristina discusses tactical strategies, including DIY PR that landed Fast Company coverage, managing wholesale complexity with customizable products, why they're running their own fulfillment instead of using a 3PL, and expanding beyond ski poles into bags and technical apparel for the "90% of skiers."Learn more about KORE OutdoorsLinksYardsale websiteYardsale's Substack (Behind the scenes of building the brand)See their NYC subway ads & truck adsWatch their Shark Tank episodeSouth Park documentary about their creative process: 6 Days to AirConnect with Cristina on LinkedInConnect with Christian on LinkedIn

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Heat You Can Handle: How a Chef Turned His Hot Sauce Into a Brand

The Ultimate Dish

Play Episode Listen Later Oct 28, 2025 56:45 Transcription Available

In today's episode, we chat with Matt Kuerbis, Escoffier Chef Instructor in Plant-Based Culinary Arts and Hospitality & Restaurant Operations Management. A chef-educator and entrepreneur, Matt blends classroom teaching with real-world brand building through his hot sauce company, HYCH.Matt opens up about the high-stakes pivot behind “Heat You Can Handle.” He explains why trademark conflicts forced a name change from Hoss Soss, how sharpening the brand promise (flavor over fire) clarified positioning, and the practical steps that took HYCH from farmers' markets and cooler-only sales to retail shelves in 100+ stores—co-packers, process authority letters, brokers, and 3PL fulfillment—while pricing for shrinking margins at scale.Join us as Matt shares the founder mindset he teaches: conquering “restaurant math” fear, keeping books exit-ready, meeting guests where they are (plant-based, gluten-free, flavor-forward), and taking the very first steps—register the business, define your USP, and validate with real customers. It's a candid, step-by-step guide for food entrepreneurs who want to turn a product into a brand—and a brand into a business.

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WHAT THE TRUCK?!? | Liability, Logistics & Legends

Play Episode Listen Later Oct 27, 2025 45:31

This week on What The Truck?!?, Malcolm Harris kicks off a loaded four-piece Monday special with powerhouse guests and big industry takes. FreightWaves' own Craig Fuller returns fresh off an epic F3 and unloads on the ATA's “driver shortage” myth, calling for accountability and smarter policy to protect veteran drivers and restore safety across the roads. Next up, Craig Leinauer of Travelers digs into the rising broker liability crisis — from contract traps to AI-enhanced cargo theft and cluster scams — and shares critical steps brokers can take to protect their business. Then, Dan Cicerchi, GM and VP of Transportation Management Solutions at Descartes MacroPoint, breaks down the future of visibility, automation, and AI-driven fraud prevention, and how trust and data accuracy continue to power smarter supply chains. Finally, Mike Beckwith of Odyssey Logistics joins the show to talk 3PL automation, capacity pain points, and market inflection, with a no-BS look at tech adoption, regulation, and how carriers are staying agile in a tightening economy. Packed with insight, candor, and a few mic-drop moments — this is one What The Truck?!? you don't want to miss. ⁠Watch on YouTube⁠ ⁠Visit our sponsor⁠ ⁠Subscribe to the WTT newsletter⁠ ⁠Apple Podcasts⁠ ⁠Spotify⁠ ⁠More FreightWaves Podcasts⁠ #WHATTHETRUCK #FreightNews #supplychain Learn more about your ad choices. Visit megaphone.fm/adchoices

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EP 637: Designing Warehouse Systems with User Experience in Mind

ai engineering id designing senior director warehouses user experience fmcg continuous improvement 3pl

Play Episode Listen Later Oct 27, 2025 31:26

In today's episode, Kevin chats with Jason Morin, Senior Director of Continuous Improvement and Engineering at ID Logistics. They discuss how technology, user experience, and continuous improvement intersect in today's warehouse operations. ID Logistics is a global 3PL operating across 18 countries with nearly 18 million square feet of space dedicated to e-commerce, FMCG, food and beverage, healthcare, high-tech, and more.Jason shares insights on ID's internal labor management system, its global AI initiative, and why he believes good user experience design is critical for warehouse management systems. He also reflects on lessons from the floor, from identifying process breakdowns to balancing technology with human capability, offering a candid look at how warehouses can adapt to rapid change while staying focused on what matters most—making work easier and more efficient for people.Learn more about The Brecham Group here. Get better visibility with Surgere. Follow us on LinkedIn and YouTube.Support the show

This 8-Figure Brand Has A 10.68 MER And 40% Market Penetration

The Andrew Faris Podcast

Play Episode Listen Later Oct 27, 2025 52:34

INTELLIGEMSIntelligems brings A/B testing to business decisions beyond copy and design. Test your pricing, shipping charges, free shipping thresholds, offers, SaaS tools, and more by clicking here: https://bit.ly/42DcmFl. Get 20% off the first 3 months with code FARIS20.RICHPANELCut your support costs by 30% and reduce tickets by 30%—guaranteed—with Richpanel's AI-first Customer Service Platform that will reduce costs, improve agent productivity & delight customers at http://www.richpanel.com/partners/ajf?utm_source=spotify.//Kareem Elgendy is the CEO of Veiled, a multiple 8-figure apparel brand running at 15% EBITDA selling modest clothing primarily for Muslim women. If you're interested in working with Kareem's incubator and/or 3PL, visit https://ynkincubator.com.//Most eCommerce brands plateau at $1-3M because they chase growth without fixing unit economics. Kareem L. Gendi, CEO of Veiled, did the opposite — and now runs an 8-figure brand with a 10.68 MER and 40% penetration of his target market. In this episode, you'll learn how a bootstrapped modest apparel brand cracked profitability at scale through ruthless focus on contribution margin, supply chain innovation (including 90-day payment terms from Chinese manufacturers), and strategic retail expansion.This isn't theory — it's the playbook from a founder who survived crushing inventory debt and emerged with a business throwing off real profit.If you're stuck between growth and cash flow, this conversation will rewire how you think about scaling. Kareem breaks down the exact moment they stopped relying on gut and started using data to drive merchandising decisions, how they negotiated payment terms that changed their cash position overnight, and why GEO (Generative Engine Optimization) is the next frontier for DTC brands. You'll also hear about their 3PL and incubator model for operators who want to leverage Veiled's infrastructure. This is essential listening for founders running 7-9 figure brands who are tired of burning cash to hit revenue targets that don't matter.Key Takeaways: - Market penetration strategies for niche audiences- Unit economics that actually drive profitability- Supply chain negotiation tactics- How to scale bootstrapped brands without dilution- Retail expansion done right - GEO and the future of search optimization//CHAPTER TITLES:00:01:07 - What Is Veiled?00:04:11 - Product Variability00:07:55 - Cultural Values & Marketing Strategy00:10:34 - Veiled IS A Profit Monster00:16:45 - Investing In OpEx00:20:21 - Veiled's Top Notch Logistics Strategy00:23:33 - Looking Into The Data00:31:57 - Outsourcing Marketing Needs00:36:14 - Lowering Shipping Costs00:40:13 - Profitability Hacks00:46:50 - Wins & Losses With Supply Chain//SUBSCRIBE TO MY PODCAST FOR 2X/WEEKLY UPLOADS!//ADMISSIONGet the best media buying training on the Internet + a free coaching call with Common Thread Collective's media buyers when you sign up for ADmission here: ⁠⁠https://www.youradmission.co/andrew-faris-podcast⁠//FOLLOW UP WITH ANDREW X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://x.com/andrewjfaris ⁠Email: podcast@ajfgrowth.comWork with Andrew: ⁠https://ajfgrowth.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Liability, Logistics & Legends

What The Truck?!?

Play Episode Listen Later Oct 27, 2025 45:31

This week on What The Truck?!?, Malcolm Harris kicks off a loaded four-piece Monday special with powerhouse guests and big industry takes. FreightWaves' own Craig Fuller returns fresh off an epic F3 and unloads on the ATA's “driver shortage” myth, calling for accountability and smarter policy to protect veteran drivers and restore safety across the roads. Next up, Craig Leinauer of Travelers digs into the rising broker liability crisis — from contract traps to AI-enhanced cargo theft and cluster scams — and shares critical steps brokers can take to protect their business. Then, Dan Cicerchi, GM and VP of Transportation Management Solutions at Descartes MacroPoint, breaks down the future of visibility, automation, and AI-driven fraud prevention, and how trust and data accuracy continue to power smarter supply chains. Finally, Mike Beckwith of Odyssey Logistics joins the show to talk 3PL automation, capacity pain points, and market inflection, with a no-BS look at tech adoption, regulation, and how carriers are staying agile in a tightening economy. Packed with insight, candor, and a few mic-drop moments — this is one What The Truck?!? you don't want to miss. Watch on YouTube Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts #WHATTHETRUCK #FreightNews #supplychain Learn more about your ad choices. Visit megaphone.fm/adchoices

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Ep 555: How Outway Got Back to Profitable 8-Figure Growth: Channels, Margins, & the Brand Moat Ahead

DTC Podcast

Play Episode Listen Later Oct 27, 2025 49:30

Subscribe to DTC Newsletter - https://dtcnews.link/signupRob Fraser, founder of performance sock brand Outway, returns to the DTC Podcast to share how his business rebounded from flat growth to profitable eight-figure scale. Rob reveals exactly how Outway added Amazon, wholesale, and U.S. distribution, and why 2026 is all about community and brand.This is a must-listen for brand owners scaling past $5M and trying to professionalize ops, expand markets, and stay profitable while doing it.

The Power of Safety Stock in E-Commerce Success with Randy Thebeau

FiringTheMan

Play Episode Listen Later Oct 21, 2025 44:20 Transcription Available

Ready to scale your Amazon business? Click here to book a strategy call. https://calendly.com/firingtheman/amazonTired of guessing your way through stockouts, overstock, and Amazon's ever-shifting fees? We sat down with Randy Thebeau—programmer, analyst, Amazon seller, and former 3PL owner—who turned years of warehouse chaos into SKU Compass, a practical system for sellers who want clarity, not dashboards for show. Randy shares how he set a hard revenue target and deadline to quit his bank job, then learned the hard way why spreadsheets crumble under daily sales swings, multi-channel expansion, and the hidden math of bundles and kits.We unpack the habits that protect margins: treating safety stock as non-negotiable insurance, measuring coverage in days (not just units), and setting channel-specific thresholds so FBA stays lean while sales stay steady. Randy breaks down a hybrid approach to AWD and 3PL that speeds replenishment without surrendering your P&L to auto systems, plus a simple rule to cut long-term storage by taking manual control when FBA dips below a 30-day window. We also get tactical on returns triage for higher-ticket products, supplier standards that prevent rework (barcode at the factory or walk away), and why two manufacturers per SKU can save a launch when quality slips.If multi-channel sales have turned your inventory into a guessing game, you'll hear how bundling can push up average order value while SKU Compass handles the tricky component math across Amazon, Walmart, Shopify, WooCommerce, and ShipStation-powered channels. The throughline is simple: right-size your stock, protect cash flow, and make fewer—but sharper—decisions that compound over time. Subscribe, share with a seller who's stuck in spreadsheet hell, and leave a review with your biggest inventory headache—we'll queue it up for a future deep dive.Randy Social Media:https://www.facebook.com/randy.thebeauhttps://www.linkedin.com/in/randy-thebeau/SKU Compass Social Media:https://www.facebook.com/profile.php?id=61566592928758https://www.youtube.com/@SKUCompasshttps://www.linkedin.com/company/sku-compass/https://skucompass.com/Ready to scale your Amazon business? Click here to book a strategy call. https://calendly.com/firingtheman/amazon Support the show

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Beyond Transactions: Why 3PL Partnerships Are Critical to Supply Chain Transformation Today

Auto Supply Chain Prophets

Play Episode Listen Later Oct 20, 2025 27:54 Transcription Available

At the heart of The Prophets' vision are “The 24 Essential Supply Chain Processes.” What are they? Find out, and see the future yourself. Click here Logistics doesn't always get the attention it deserves in the automotive world. Yet a wealth of knowledge is sitting inside 3PLs; companies that don't just move parts but keep the entire system running.That's why she brings in Jeff Kosloski, Vice President of Supply Chain Operations for Automotive, Aerospace, and Industrial at Ryder, to talk about what a modern 3PL really does.Jeff explains that Ryder handles everything from transportation and warehousing to sequencing, line-side delivery, and industrial engineering support. It's not just outsourcing; it's about helping manufacturers design better, leaner supply chains.He describes how Ryder has invested more than $1.7 billion in automation and AI over the past several years, exploring robotics, data tools, and new tech through its venture fund, Ryder Ventures, to keep up with the rising cost and complexity of manufacturing.But behind those investments is a simple truth: change is constant. Short-term uncertainty keeps logistics teams on their toes, while automation and AI are the biggest long-term disruptors, Jeff says.The challenge in automotive is standardization: every part, container, and process looks different, so implementing automation requires more creativity. Ryder's engineering teams constantly test new robotics and warehouse systems to meet that challenge.Jim asks how Ryder manages efficiency when the environment keeps shifting. Jeff says flexibility is key. They move with customers as priorities change while focusing on improvement across the supply chain.That leads to the heart of the episode: collaboration. Jeff says the best partnerships are built on trust and open communication. His ideal scenario? A meeting where you can't tell who the customer is and who the 3PL is, and everyone is rowing in the same direction.On the subject of AI, Jeff is clear: it's no longer hype. Ryder uses it to forecast problems, improve routing, and make faster decisions. But people remain central to the work. That's why Ryder focuses on growing new talent through leadership programs that expose young professionals to every side of logistics while building their technical and people skills.When asked what skills matter most for the future, Jeff doesn't hesitate: digital fluency and critical thinking. Leaders need to understand AI tools firsthand and learn how to apply them in real operations. He admits he's learning it himself because ignoring it isn't an option anymore.When asked what advice he'd give to supply chain leaders facing constant disruption, Jeff says the speed of change has never been faster, so don't chase every new idea or wait for perfection. Surround yourself with smart people, embrace the unknown, and give your team the freedom to innovate. Mistakes will happen, but staying still is worse.Themes discussed in this episode:The evolving role of 3PLs as strategic partners driving efficiency in automotive supply chainsHow Ryder integrates automation and AI to enhance logistics performance and reduce operational costsThe challenges of applying automation in automotive logistics where parts and packaging lack standardizationThe power of collaboration and trust between OEMs and 3PLs in achieving long-term supply chain successHow shared goals and transparent communication strengthen partnerships between manufacturers and logistics providersThe growing impact of AI and predictive analytics on real-time logistics planning and decision-makingHow Ryder's leadership development programs prepare the next generation of logistics professionals through hands-on...

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EP 634: Building a Boutique 3PL with AMSCO Prep

High Voltage Business Builders

Play Episode Listen Later Oct 15, 2025 45:31

Kevin chats with Joe Biancofiori, President of AMSCO Prep, to explore his journey from corporate life to running a fast-growing fulfillment and prep service. AMSCO Prep, initially launched in 2017, began as a small FBA prep business and has since expanded into direct-to-consumer (DTC) distribution and fulfillment. Joe shares how his entrepreneurial drive led him from packing boxes in his basement to managing multiple warehouses handling millions of units each year. The conversation delves into how AMSCO Prep adapted to changing Amazon policies, the importance of selecting the right warehouse management system, and what brands should consider when choosing their first third-party logistics (3PL) provider. Joe's story offers valuable lessons for e-commerce sellers and brands navigating today's shifting fulfillment landscape.Get better visibility with Surgere. Get your free ID Label sample right here. Follow us on LinkedIn and YouTube.Support the show

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Fulfillment 101: Cutting Shipping Costs Without Losing Customers

Play Episode Listen Later Oct 15, 2025 27:08

For most sellers, shipping eats the largest slice of the budget. But with the right strategy, it can become your most powerful competitive edge.Lori from Falcon Fulfillment joins Neil to unpack how the fulfillment industry is transforming, from Amazon's two-day dominance to the rise of smarter, more profitable shipping models.They dive into how brands can cut costs, use AI to optimize logistics, and compete in an eCommerce world where speed isn't the only advantage. Whether you're scaling DTC or managing 3PL relationships, this episode breaks down the hidden levers that drive fulfillment profitability.In This Episode, We Cover:✅ Why Amazon's fulfillment model is no longer the only way to compete✅ How brands are saving thousands by extending from two-day to four-day shipping✅ The rise of flexible “mosaic” carrier strategies that lower shipping costs✅ How AI is changing fulfillment forecasting and decision-making✅ The return of U.S. and North American manufacturing post-COVID✅ What to look for in a fulfillment partner that actually fits your business

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The Truth About Making Money on Amazon with Andy Isom

FiringTheMan

Play Episode Listen Later Oct 14, 2025 44:47 Transcription Available

Ready to scale your Amazon business? Click here to book a strategy call. https://calendly.com/firingtheman/amazonTired of hearing that Amazon FBA is “over”? We unpack why the opportunity didn't die—it evolved—and how smart operators are winning by pairing founder-led insight with ruthless execution. Our guest, veteran seller and agency founder Andy Isom, takes us from his first experiments in the Jungle Scout era to the playbooks he uses today across dozens of live accounts. The big ideas: pick products you actually understand, design for shareability so people want to post what they buy, and respect logistics as a profit lever, not a back-office chore.We break down the product criteria that still hold up—small, lightweight, and simple for beginners—and when to flip the script with oversized or “boring” items that live in quieter niches. Andy explains how Amazon's algorithm increasingly rewards external traffic and brand search, why “me too” listings bleed on PPC, and how to choose between rank-first or profit-first ad frameworks. If you've ever felt stuck at break-even ACOS, you'll hear clear ways to test, segment, and scale without gambling the whole account.Looking for immediate upside? Build a seasonal portfolio. Seasonal SKUs consistently convert harder, advertise cheaper, and generate fast turns when timed well. We map how to stagger products across the calendar, forecast inventory to avoid painful fees, and use ocean freight, 3PL staging, and smarter placement settings to keep logistics costs in check. Along the way, Andy shares why he launched a boutique agency, the advantages of cross-account pattern recognition, and the mindset shifts that separate resilient brand builders from the crowd.If you're serious about Amazon in 2025—new seller or seven-figure operator—this conversation offers practical steps to protect margin, spark demand, and scale with precision. Enjoy the episode, then subscribe, share it with a friend who needs a better game plan, and leave a quick review to help others find the show.Website: https://andyisom.com/?utm_source=chatgpt.comPodcast: https://podcasts.apple.com/us/podcast/built-by-business-amazon-fba-e-commerce-brand-building/id1497465347YouTube: https://www.youtube.com/channel/UCJx5K6buMEtislBGkLl4PcwFacebook: https://www.facebook.com/andyisom100k/?utm_source=chatgpt.comInstagram: https://www.instagram.com/theandyisom/?hl=enTwitter: https://x.com/amzwithandyisom?utm_source=chatgpt.comSpotify: https://open.spotify.com/show/52L8k1GbdWb4mngZNp92b7Ready to scale your Amazon business? Click here to book a strategy call. https://calendly.com/firingtheman/amazon Support the show

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Using Your Community to Fuel Your Business with Katie Rosen Kitchens, Co-Founder of FabFitFun

Dear FoundHer...

Play Episode Listen Later Oct 8, 2025 47:40

Subscribe to The FoundHer Files. Practical advice for your small business. No fluff. No gatekeeping. Just what works...because we're better together. SUBSCRIBE HERE Katie Rosen Kitchens didn't set out to build a subscription box, she set out to build a community. What began as an online magazine with product recommendations grew into FabFitFun, a membership that millions of women see as a quarterly act of self-care.In this episode with Lindsay Pinchuk, Katie shares how a 24-hour sellout of the very first test box set the stage for everything that followed: full-size products, full customization, members-only sales, and a thriving community where feedback shapes each season. Storytelling still drives it all, making every product feel personal rather than transactional.She also explains how FabFitFun became a launchpad for brands, using influencers and editorial reach to turn products, like OUAI's leave-in conditioner, into bestsellers. Flexibility is key—members can swap items or even entire boxes—building trust with every shipment.Katie doesn't shy away from the hard parts either, from a million-unit product recall to the operational lessons that came out of it. Today, FabFitFun is expanding its impact with brand investments and 3PL services, proving that listening to your community and evolving with it is the foundation of lasting growth.Episode Breakdown:00:00 Meet Katie Rosen Kitchens Co-Founder of FabFitFun05:52 FabFitFun's Origin Story15:44 Building Community and Listening to Customers26:55 From Media Company to Membership Model28:20 Outlasting the Subscription Box Trend43:11 Final Advice for Female FoundersConnect with Katie Rosen Kitchens:http://www.instagram.com/katieakitchenshttp://www.instagram.com/fabfitfunFollow Lindsay @dearfoundher on InstagramInterested in leveling up your marketing? Get on the waitlist for Marketing Made Simple for Small Business.Join the Dear FoundHer... Forum Networking CommunityFoundHers Mentioned today:October 22 MFactor Screening https://bit.ly/3Id2NoRTween Girls Summit https://chicagonorthshoremoms.com/tween-girls-empowerment-summit/The Small Business Owners HR Vault https://www.wellness-extension.com/sbo-vaultDear FoundHer on Tour: http://www.dearfoundher.com/tourTrailblazer Pod https://podcasts.apple.com/us/podcast/trailblazer-pod/id1773328946Podcast production and show notes provided by HiveCast.fm Hosted on Acast. See acast.com/privacy for more information.

EP 632: EASE Logistics on Innovation, and Autonomous Trucking

The Ecomcrew Ecommerce Podcast

Play Episode Listen Later Oct 8, 2025 32:57

Navigating today's supply chain requires more than trucks and warehouses—it takes vision. In this episode of The New Warehouse Podcast, Kevin chats with Peter Coratola, Founder and CEO of EASE Logistics. Based in Dublin, Ohio, EASE Logistics has grown from a startup launched during a hectic season of Peter's life into a thriving asset-based 3PL.Today, EASE is piloting an autonomous truck platooning project, partnering with the state of Ohio and major technology providers to test a safer, more efficient future for freight movement. Peter shares how his company approaches innovation, why safety and service remain top priorities, and what autonomous trucking could mean for logistics in the years ahead.Get better visibility with Surgere. Follow us on LinkedIn and YouTube.Support the show

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E618: Is Importing from China Dead?

Play Episode Listen Later Oct 7, 2025 24:15

Dave discusses whether importing from China is still viable in the wake of rising tariffs and changing global dynamics. He explores the impact of tariffs on costs, advantages of Chinese manufacturing, and the quality of products sourced from China. Today's episode is sponsored by Sellerboard. Sellerboard helps users track sales, refunds and fees in real time, and even counts your indirect expenses in final profit. Beyond analytics, Sellerboard also streamlines operations with smart portfolios for PPC, inventory forecasting & management and more! Try Sellerboard free for 2 months — no credit card required. Just go to sellerboard.com/ecomcrew and get clarity on your margins today. Importing from China, even with Trump Tariffs 2.0, may still be viable today and in the near future. Today, it still is the best option compared to the other rising manufacturing companies like Vietnam, India, and Thailand. Compared to America, manufacturing in China is still the best option even factoring in the transit costs and 3PL costs. However, in the far future, China might not be the country to manufacture from. We're holding a special Importing from China webinar on October 8th where we'll be talking about how you can find products that still make sense to source only in China (and skip the ones that don't) while getting the lowest tariff rates and more! Register today! Timestamps 00:00 - Is Importing from China Dead? 02:17 - The Impact of Tariffs on Importing 06:46 - Cost Comparisons: China vs. Other Countries 09:59 -Benefits of Working with Chinese Factories 14:16 - Quality of Products from China 14:45 - Future of Importing from China 20:02 - The Rising Power Theory and Its Implications As always, if you have any questions or anything that you need help with, leave a comment down below if you're interested. Don't forget to leave us a review on iTunes if you enjoy our content. Thanks for listening! Until next time, happy selling!

america china future chinese benefits impact vietnam thailand products register ecommerce supply chains tariffs manufacturing business strategy ppc international trade trump tariffs global trade importing 3pl product quality other countries china economy chinese factories sellerboard ecom crew

Packaging Like the Pros: The Hidden Process Behind Your Favorite CPG Brands

DTC POD: A Podcast for eCommerce and DTC Brands

Play Episode Listen Later Oct 2, 2025 51:19

Danielle Kidney is the founder of The Creative Pack, a Los Angeles-based agency specializing in packaging design for CPG and DTC brands. With over two decades of experience in the industry—including work with Tesco and a diverse portfolio of well-known consumer brands—Danielle brings a wealth of expertise in every aspect of packaging, from strategy and brand storytelling to materials and production.In this episode of DTC Pod, Danielle breaks down the behind-the-scenes process of creating packaging that not only looks great but also delivers on function, compliance, and scalability. She covers everything from the earliest stages of design and competitor audits, to the nuances of materials, regulatory requirements, and print production. Danielle shares practical advice on how brands can avoid costly mistakes, streamline their supply chain, and create packaging that stands out both online and on the shelf.Episode brought to you by StordInteract with other DTC experts and access our monthly fireside chats with industry leaders on DTC Pod Slack.On this episode of DTC Pod, we cover:1. The importance of packaging in brand perception and sales2. Process: From initial idea to production-ready design3. Building a design brief and establishing project scope4. Competitive reviews and designing for hierarchy and function5. Balancing creative innovation with must-have regulatory details6. Collaborating with clients, manufacturers, and printers7. Prototyping, mockups, and unboxing experience8. Print technology, material choices, and cost management9. Regulatory review, legal claims, and compliance essentials10. Lead times, timeline planning, and pitfalls of rushing production11. Early-stage packaging vs. scaling up for retail and DTC12. Lessons learned: common mistakes and strategic tips13. Pricing, form factor, and packaging design as sales leversTimestamps00:00 Introducing Danielle Kidney & The Creative Pack05:42 The Creative Pack's client process: from idea to brief10:50 Balancing branding vs. functionality for sales and conversion18:03 Manufacturing realities: materials, dielines, and cost constraints24:39 Colors, mockups, and bringing digital designs to life26:22 Real-world costs of packaging mistakes and risk mitigation29:27 Regulatory musts: nutrition facts, barcodes, legal pitfalls35:10 Realistic timelines for packaging launches and scale40:33 Strategies for startups vs. brands scaling up43:23 Lessons learned and tips for optimizing packaging decisions50:20 Where to connect with Danielle and The Creative PackShow notes powered by CastmagicPast guests & brands on DTC Pod include Gilt, PopSugar, Glossier, MadeIN, Prose, Bala, P.volve, Ritual, Bite, Oura, Levels, General Mills, Mid Day Squares, Prose, Arrae, Olipop, Ghia, Rosaluna, Form, Uncle Studios & many more. Additional episodes you might like:• #175 Ariel Vaisbort - How OLIPOP Runs Influencer, Community, & Affiliate Growth• #184 Jake Karls, Midday Squares - Turning Your Brand Into The Influencer With Content• #205 Kasey Stewart: Suckerz- - Powering Your Launch With 300 Million Organic Views• #219 JT Barnett: The TikTok Masterclass For Brands• #223 Lauren Kleinman: The PR & Affiliate Marketing Playbook• #243 Kian Golzari - Source & Develop Products Like The World's Best Brands-----Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you.Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter here.Projects the DTC Pod team is working on:DTCetc - all our favorite brands on the internetOlivea - the extra virgin olive oil & hydroxytyrosol supplementCastmagic - AI Workspace for ContentFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokDanielle Kidney - Founder of The Creative PackBlaine Bolus - Co-Founder of CastmagicRamon Berrios - Co-Founder of Castmagic

Private Fleet Net Zero: The Deadhead is Dead with Russ Jones