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Elder Scott N. Taylor is a professor of Organizational Behavior holding the Arthur M. Blank Endowed Chair for Values-Based Leadership at Babson College, having previously taught at Boston University and the University of New Mexico. He holds a bachelor’s degree in Spanish from Brigham Young University as well as an MBA and a Ph.D. in Organizational Behavior from Case Western Reserve University. An award-winning educator and researcher whose work centers on leader assessment, executive coaching, and emotional competence, Scott has authored numerous scholarly publications and consulted internationally with dozens of major companies and government entities. Elder Taylor has served as an Area Seventy since 2022. His Church service includes callings as a missionary in the Spain Bilbao Mission, young single adult branch president, bishop, high councilor, stake presidency counselor, and stake president. Scott married Ashley Anne Boyter and they are the parents of four children and reside in Franklin, Massachusetts. Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights Scott discusses the intersection of organizational behavior and church leadership. He shares insights on effective leadership qualities, the importance of creating a positive environment, and the balance between achieving goals and fostering relationships within church communities. Key Insights Outward Focus: Effective leaders prioritize the needs and well-being of others, creating a connection that fosters trust and engagement. Positive Environment: Leaders should cultivate a supportive and uplifting atmosphere, which enhances motivation and collaboration among members. Relational Leadership: Leadership is fundamentally relational; outstanding leaders are not necessarily the most technically skilled but excel in building relationships and fostering a sense of belonging. Cognitive Dynamics: The brain’s analytical and empathetic networks are antagonistic; leaders must be aware of emotional climates to encourage creativity and openness rather than stress and defensiveness. Charisma vs. Competence: Charismatic leaders can inspire hope, but relying solely on charisma can lead to overlooking effective leadership qualities that are not immediately visible. Leadership Applications Storytelling: Latter-day Saint leaders can use personal stories to illustrate the impact of ministering, helping members connect emotionally and understand the importance of their roles in the community. Cultural Focus: By emphasizing a culture of belonging and support, leaders can motivate members to engage in ministering efforts naturally, rather than through pressure or performance metrics. Awareness of Bias: Leaders should recognize their biases when selecting individuals for leadership roles, ensuring that they look beyond charisma and traditional expectations to identify those who truly embody the principles of effective leadership. The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

With Josh Tomolak, Vice President of Independent Advisor Services, Diamond Consultants Louis Diamond and Josh Tomolak unpack today's IBD vs. RIA landscape, explaining what has changed, where each model excels, and how to determine which path best supports the business you want to build. In Summary The independent wealth management landscape has changed dramatically, making the decision between an independent broker dealer (IBD) and an RIA more nuanced than ever before. Louis Diamond welcomes Diamond Consultants' Vice President of Independent Advisor Services, Josh Tomolak, for a practical discussion of how the independent space has evolved, what truly differentiates the IBD and RIA models today, and how advisors can evaluate which path best aligns with the business they want to build. The Storyline Not long ago, the decision to become independent was relatively straightforward. Advisors either remained with a traditional firm or pursued independence through one of a limited number of models. Today, the conversation is far more complex. Independent broker dealers have significantly expanded their capabilities, offering stronger technology, larger transition packages, greater flexibility, and even pathways to RIA ownership. At the same time, the RIA ecosystem has matured into a sophisticated marketplace supported by multiple custodians, outsourced service providers, institutional capital, and enterprise platforms that rival many of the industry's largest firms. As these developments have unfolded, the traditional distinctions between an IBD and an RIA have become less obvious. Advisors evaluating their options are no longer simply asking whether they should become independent—they're asking which model best supports the clients they serve, the business they envision, and the lifestyle they want to create. In this Industry Update, Louis and Josh unpack the realities behind the IBD vs. RIA decision. They discuss where the two models overlap, where meaningful differences still exist, and why factors like service, technology, economics, operational responsibility, enterprise value, and long-term optionality often matter more than labels alone. Whether you're considering changing independent firms, launching your own RIA, or simply want a better understanding of how the independent landscape has evolved, this conversation provides an objective framework for evaluating today's choices—and preparing for tomorrow's opportunities. Topics Covered Independent Broker Dealer (IBD) vs. RIA models The evolution of supportive independence Technology investments across the independent space Transition support and advisor mobility Capital solutions and recruiting economics Business formation and enterprise value Launching an independent RIA Multi-custodial platforms and open architecture Minority investments and succession planning Future trends shaping advisor independence > Download a transcript of this episode… Listen and Learn Highlights for Advisors Why are already-independent advisors reconsidering their current model? (5:27) Josh explains why service, technology, economics, and growing optionality are causing advisors to reevaluate their existing affiliations. How have independent broker dealers and RIAs become more alike? (19:28) Louis and Josh discuss the growing convergence between the two models and why the distinction is becoming less obvious than many advisors assume. What really separates an IBD from an RIA? (25:04) A practical discussion of autonomy, compliance, flexibility, custody, economics, and advisor experience. What misconceptions keep advisors from launching an RIA? (36:29) Josh outlines the “Four Pillars” of launching an RIA and explains where advisors tend to either overestimate or underestimate the operational realities. Which advisors thrive most in each model? (33:12) The conversation explores why there isn't a universally “better” model—only one that's better aligned with an advisor's goals. What trends are quietly reshaping independence? (42:13) Minority investments, enterprise value, business formation, and changing revenue models may have an even greater impact than advisors realize today. Key Takeaways Independence has evolved from a destination into an ongoing strategic decision. Independent broker dealers have significantly improved technology, transition support, economics, and flexibility. The RIA ecosystem has matured into a highly sophisticated marketplace with broad outsourcing and support options. Choosing between an IBD and an RIA should begin with long-term business objectives—not industry perceptions. Building a valuable business depends more on business structure and scalability than simply growing assets. Advisors considering independence should evaluate models with an open mind rather than relying on outdated assumptions. The next decade will likely bring continued convergence between independent business models. https://youtu.be/jHDVso2TsmQ Quotable Moments “The question is no longer, ‘Do I want to go independent?' The question is, ‘What kind of independence makes the most sense for my clients, business, and goals?'” “Business formation is far more important than assets under management.” “The way you build your business will ultimately determine how valuable that business becomes.” “Everything in an RIA is going to cost you either your time or your money.” FAQs Is there still a meaningful difference between an IBD and an RIA? Yes. While the two models increasingly overlap, they differ in areas such as flexibility, compliance structure, operational responsibility, economics, and control. Why are more independent advisors changing firms today? Improved technology, stronger transition support, evolving economics, and better service models are prompting many advisors to reassess whether their current platform still fits their business. Is launching an RIA easier than it used to be? Yes. Supportive independence, outsourced service providers, and improved custodial resources have significantly reduced many of the historical barriers. Does every entrepreneurial advisor belong in the RIA model? No. The best fit depends on an advisor's appetite for ownership, customization, operational responsibility, and long-term vision. What matters more: assets under management or how the business is built? Josh argues that scalable business formation often has a greater impact on enterprise value than AUM alone. What's the biggest mistake advisors make when evaluating independence? Starting with assumptions instead of objectives. The most effective due diligence begins by defining the business you're trying to build, then identifying the model best suited to support it. Yes. While the two models increasingly overlap, they differ in areas such as flexibility, compliance structure, operational responsibility, economics, and control. Improved technology, stronger transition support, evolving economics, and better service models are prompting many advisors to reassess whether their current platform still fits their business. Yes. Supportive independence, outsourced service providers, and improved custodial resources have significantly reduced many of the historical barriers. No. The best fit depends on an advisor's appetite for ownership, customization, operational responsibility, and long-term vision. Josh argues that scalable business formation often has a greater impact on enterprise value than AUM alone. Starting with assumptions instead of objectives. The most effective due diligence begins by defining the business you're trying to build, then identifying the model best suited to support it. Related Resources IBD vs. RIA Comparison Guide IBD vs. RIA Revisited: Two Independent Pathways for Advisors to Consider NOTE: The views and opinions expressed by the guests on this podcast are their own and do not necessarily reflect the views and opinions of Diamond Consultants. Neither Diamond Consultants nor the guests on this podcast are compensated in any way for their participation. View the transcript of this episode… IBD vs. RIA: A Special Industry Update on Independence A conversation with Louis Diamond and Josh Tomolak, Vice President of Independent Advisor Services at Diamond Consultants.      Louis Diamond: Welcome to the latest episode of our podcast series for financial advisors. Today’s episode is IBD vs. RIA: A Special Industry Update on Independence. It’s a conversation with Josh Tomolak, our Vice President of Independent Advisor Services. I’m Louis Diamond, and this is the Diamond Podcast for Financial Advisors. Mindy Diamond: At Diamond Consultants, we help elite advisors identify the right environment for their businesses to thrive, whether that’s at a wirehouse, boutique, or independent firm. With nearly three decades of experience, we’ve guided thousands of advisors and represented more than a quarter of a trillion dollars in assets transitioned. And each year, one in four advisors managing a billion dollars or more who change firms are our clients. Our process is education driven and based on building relationships, starting as your strategic partner well before you’re even thinking of a move. To schedule a confidential conversation, call us at (908) 879-1002. Wondering why advisors change firms and where they’re headed? Are transition deals going up or down? Those very questions and more inspired us to create our annual advisor transition report. It’s the award-winning data-driven resource designed for advisors that connects the dots between the motivations around movement and the firm’s appetite for top talent. Arm yourself with the knowledge you need to make smart decisions. Download your copy at diamond-consultants.com/transitionreport. Louis Diamond: For a long time, going independent would suggest the destination. Today, it’s often the beginning of a different conversation. As the independent space has matured, advisors have more choices than ever before. Broker-dealers have expanded their capabilities. The RIA ecosystem has become increasingly sophisticated. Capital is more readily available and support models now exist that would’ve been difficult to imagine a decade ago. The result is that many advisors who are already independent are taking a fresh look at whether their current affiliation still aligns with what they’re trying to build. My guest is Josh Tomolak, Vice President of Independent Advisor Services here at Diamond Consultants and our resident expert on independence. Josh spends his days helping advisors evaluate independence in all its forms from independent broker dealers, the fully independent RIAs and everything in between. And his knowledge is critical because the distinction between these models is often blurred. Many broker dealers now offer pathways to greater autonomy while supported independence has made RIA ownership more accessible than ever before. So the question is no longer simply, “Do I want to go independent?” The question is, “What kind of independence makes the most sense for client, business, and goals?” Josh shares what he’s seeing across the landscape, the misconceptions that continue to shape advisor thinking and the factors that matter most when evaluating the next chapter of an independent business. There’s a lot to discuss, so let’s get to it. Josh, thanks for joining me today. Joshua Tomolak: Thanks for having me, Louis. It’s a real privilege to have come. This is a full circle moment for me going from being a student of your podcast, to working alongside you, to being a guest. So I appreciate you having me. Louis Diamond: Amazing. I’m excited for this one too, because you have a fresh and in the weeds perspective that a lot of our guests simply don’t have. So why don’t you start off, you spend your time helping advisors evaluate independence every day. So working with advisors who are already independent, for the most part. And to me, it feels like the independent space has really evolved dramatically over the last decade. I mean, this podcast is really the epicenter of that to prove that out, but give us a little background on your past roles in the space and then we can get into what you’re seeing right now. Joshua Tomolak: Yeah, I’d be happy to. So I took a very non-traditional path into wealth management. I spent a decade as a deep sea Navy diver, and upon completing my service there, I ended up working for TD Ameritrade. And in my role there, I spent about six years doing nothing but helping financial advisors explore the RIA space, whether that was to join or partner with an RIA, sell to an RIA, or in most cases, launch their own RIA. And one of the things that I ultimately came to terms with is it’s just not the right model for everybody. While I’m a huge advocate for it, we would often lose business to the major broker-dealers of the world. And at the time, I really didn’t understand why. In the last six years at Diamond Consultants has been a very interesting purview into what a lot of the broker-dealers have done and are doing to make themselves more RIA-ish and be very compelling to the right advisor. Louis Diamond: Perfect framing. Your background is incredibly germane to the folks you work with. So let’s start off with the softball here. What are you seeing right now? Joshua Tomolak: It’s not so different than the rest of the industry, the wirehouses, the regional firms, things of that nature, that if you took 10 firms, they’re all likely to go different directions, even if they were identical practices. That could be… A third would go from an independent broker-dealer to another independent broker-dealer. Certainly the supported RIA space is growing every day and has created a lot of very fun and unique solutions for advisors, very customized and curated. And then I think there’s still a lot of really great sophisticated teams and individual contributors that are making the decision to go hyper entrepreneurial and launch their own individual RIA. So the movement’s really all over the board from my perspective. Louis Diamond: It does feel like it’s no longer independence is an alternative option or it’s on the fringes. It’s very front and center whether for breakaways, which is a big topic on our podcast, but in general, the infrastructure has become much, much more sophisticated today than ever before. Advisors have way more tools in their toolbox to serve clients, whether in the private markets or through technology. And it’s no longer that if an advisor’s independent, they’re in the minor leagues where they don’t have the same ability to serve clients like they did if they’re at a big bank or a private bank or a wirehouse. Do you agree? Joshua Tomolak: I absolutely agree. And I’m reminded of a question I got one time from a great team that I worked with in New York. They asked me, “Are there really more options than ever before? Because all we see is one firm selling to another.” And I think that’s a really great point. There’s far less broker dealers on the street than there were even five years ago. But for every Commonwealth, for example, that sells to an LPL, up pops three or four really cool private equity-backed, sophisticated RIA platform firms that are built to service their own unique advisor base. Louis Diamond: I think that’s right. Sitting on the sidelines, sitting on top of everything going on in the industry, I feel like capital is always an interesting topic forever. If an advisor wanted to move within the independent world or break away from a big firm to go independent, the only way to get capital was to go to an independent broker dealer. So we still see that, but I feel like today between all these minority acquisition opportunities, we’re seeing firms acquire practices at time of transition, which is somewhat new. There’s debt solutions, recruiting deals are way up for firms that are paying forgivable loans. RIAs now would, in some cases, will pay a forgivable note. What are you seeing there as far as the availability of capital and just deals in general? Joshua Tomolak: It’s a great question and I didn’t want to take the low-hanging fruit, but capital’s been a huge innovation, I guess, in the last five years I’d say. Just to give you rough quotes, please don’t hold me to it, but traditional transition broker-dealer deals were five years ago, 40 to 60% of Trailing Twelve revenue today are somewhere between 90 and 120%, sometimes north of that for the right team. That’s really meaningful money for the team that is thinking about foregoing a wirehouse deal, for example. I’d also say a lot of these firms are getting hyper-creative in how they solve for capital. The minority investment piece that you mentioned is very interesting. We’re seeing a lot of privatized forgivable notes in the RIA space where third-party or private lenders are basically lending the money and the RIA is making the payments on that forgivable note as long as the advisor is affiliated with them. So there’s been a recognition among the RIA space to get away from the, “Oh, they just took a check” type of mantra, and to say, “Look, I understand there are capital needs. These people are taking a risk. We need to solve for that.” So we’ve seen a lot of that in the marketplace. Louis Diamond: Very interesting. I think another thing financially, and then we’ll keep the train moving, that I know I’ve seen, and maybe you can weigh in if you’ve seen the same, is the cost to an advisor or a business owner to join an independent BD or to join an RIA has come way down, probably in part because of Schwab going to zero on trading. That’s been a catalyst. But it feels like we used to say independent BDs were expensive relative to the RIA world. And in some cases, they certainly could be. And if you’re at scale, maybe you can pick up a point or two being in the RIA world versus a BD. But when you have some of these BDs that have a basis point admin fee or no admin fee at a certain size and the payouts I feel like are similar, maybe have gone up a little bit, but it’s more so like the administrator fees, the platform fees, the program fees. Anyone who’s not in that world, it’s like, “What are you talking about?” But basically the way that these broker-dealers make money, it seems like there’s been a pretty big differential in the exchange of value where advisors now get more services, better technology, get more money to join them and get it at a lower cost. Do you agree? Joshua Tomolak: I absolutely agree. I think that maybe that’s one of the larger changes that we’ve seen, and it’s probably one of the benefits from a lot of the industry consolidation on that independent broker-dealer side. The economies of scale of these folks have allowed them to increase their tech spend, increase their service capacities all while offering it to the advisors at a cheaper price. And when I was at TD Ameritrade, one of the biggest pitches was the idea of a 100% payout and you control the fixed expenses, your technology compliance, et cetera. But what’s changed is that broker-dealers are pretty darn comparable on the expenses. All of those admin fees and things you mentioned will still exist, but they’re on a much smaller scale. And I think the question a lot of advisors are asking is, “Am I getting congruent value from my broker-dealer for what I pay for?” And while that answer might’ve been no a couple years ago, today the answer is more often yes. Louis Diamond: Yeah, I would agree. A lot of times we work with advisors who are starting an RIA or affiliating with an RIA or going to a BD and they see how big the deals are in the independent BD world and the payouts are really high and the fees are relatively low. And honestly, it is a hard decision or calculus to make, like, “How does it make sense for me to turn down this extremely lucrative deal when my ongoing economics are going to be somewhat similar in the BD world versus in the RIA space?” I think it’s just an interesting dynamic and we’ll get more into that distinction. One of the stars of the show right here is we’ve seen a ton of advisor movement across the industry. Our annual advisor transition report said that in 2025, over 11,000 experienced advisors changed firms, which is a large number. A lot of those numbers are within the independent world. So advisors who are 1099 through a BD or through an RIA transitioning to another platform or organization or starting an RIA. So why do you think we’re seeing so many advisors reconsider their current firm or their platform or their broker-dealer today than in years past? Joshua Tomolak: It’s a jarring number. 11,000 is definitely a significant amount of advisor movements. To me, it comes down to a few things, but I will say that it’s almost always a conglomeration of pushes and pulls. Pushes being inherent frustrations with your status quo, pulls being the new sexy, shiny things that you see in the marketplace that could be really impactful for your business. To me, it typically comes down to one of three things, at least on the push front, that drives advisors to movement. Service being number one, technology being number two, and economics being number three. And if we were just going to unpack those, I think service being, “Can you call somebody that knows your business, that knows your name? Are you getting the correct answers? Are you being pushed through a phone tree? And even if you’re not doing it, is it taking up a meaningful amount of time of your staff’s free time?” On the technology front, there’s very significant tech spends happening in the industry right now. I think Raymond James and LPL reported, for example, they spent 500 million in 2025 on a tech spend. So advisors are going to the places that are making their life easier. People are looking for a mechanism to really scale their business without having to add staff and a lot of expenses to the bottom line. And technology is just the fastest, most efficient way to do that most times. And then economics, certainly a lot of advisors and teams have built phenomenal businesses and they’ve made a great living without really stressing out about the economics. And they eventually get to a point in their business where what they were giving up as a million dollar producer is far different than what they’re giving up as a $4 million producer. And back to the congruent value, it perhaps stops to make as much sense. Louis Diamond: Well said. I always say when the cost-to-value ratio is out of whack, that’s when advisors sit up and take notice. And not to name names of firms, but there definitely are firms that are more expensive. And even if you look at how much a wirehouse or a Ed Jones advisor paid their firm, it’s like, “What got me here is not necessarily what’s going to get me there.” And while the name on the business card, the resources were incredibly impactful, and I’m so grateful for what my firm, my broker-dealer did for me when I was just starting or when I was smaller. Now the business is bigger, I rely upon different resources or I don’t need the firm as much. So I’d rather plow the cost savings either into income for myself or invest it in areas that are most germane to my business. And it’s usually when that kind of light bulb moment goes off, that’s one of the major pushes that cause advisors to evaluate other options. So I agree with you, those are the major push factors, but then what are the pull factors? What are the major advancements or changes across the independent space that’s causing advisors to say, “Hey, okay, I might have some frustrations, but at the same time, I also need to find something that’s more than marginally better than the firm I’m at. Otherwise, why am I going to go through the hassle, take the risk, et cetera? So what are some of the pull factors that advisors are latching onto today? Joshua Tomolak: Sure. And I might say with one final push factor, there’s a straw that breaks the proverbial camel’s back when you’ve been told for however many years that this change or that change is coming down the pipeline and it never happens. And it translates well into the pull factors is do they do what they say they’re going to do? The talking points really for the pull factors are exactly the same. So the counterpoint to service is perhaps having a direct relationship with the chief compliance officer at a firm or having a dedicated service representative that knows their stuff inside and out and can get you the answer even if they don’t know it off the top of their head. Having the technology to rebalance a household in two clicks instead of two hours. In economics, I think it’s really a transparency of economics. We’ve both worked with some really significant firms that have looked at their P&Ls and said, “where the heck is the money going?” And we’ve looked at the same P&Ls and said, “I have no idea,” because it’s so convoluted. People are happy to pay for good service, good technology, good products, but they just want to know where the money’s coming from. So I think it’s a yin and yang. The same things that they’re the push are often the pull. Louis Diamond: Definitely. I’ll give you a couple other from my perspective. I’ll say first specific to the independent BD world, and then we’ll dive into the RIA, I think it’s a little bit different. But I think some other will say innovations or changes that are causing advisors to really perk up and listen and really make the case to themselves that life will be better at this new organization than the status quo or staying put. We’ve seen major advancements in transition support, whether it’s being able to do a transition without a shred of paper, being able to… I mean, we’ve seen some independent advisors move their entire book within two weeks, which never would’ve happened before. So the firms that I’d say are playing offense, the larger firms that are winning, they have insane headcount around transitions and are always investing in technology, whether now on the AI front or in general. And we’ve seen transitions, they’re never easy. So that’s not a comment to say it’s easy, but a lot of the friction, a lot of the manual work has been taken away, which is massive. You definitely mentioned the significant technology spend. I mean, just the innovations going on across the industry. There’s definitely some firms that are laggards on technology and others that are light years ahead, whether because their tech is more integrated or they’ve built out their platform to be more, we’ll say modular, to plug in different third-party softwares where an advisor can really customize and create their own tech stack. I think there’s been some changes on compliance. It used to be if you’re at an independent BD, you had to be the OSJ by yourself or you had to roll up under an OSJ. But now most BDs offer home office supervision, so a big friction or pain point is taken away. And then I’ll give you a bridge to talk about what we’re seeing on the RIA side. But we’ve also seen, I would say, a real blurring of the lines between what you would traditionally think of as an independent broker dealer versus what was an RIA. So whether it’s an internal pathway where it’s like, “Start off on our independent BD platform, get the big deal, get the support, but then you can ditch that and just use this as a custodian or you can sell the business to us when you want to retire and convert to W2.” So in that vein, transitioning internally to an RIA, give me the same points like, “What are the major advancements or changes you’re seeing on the RIA side today?” Joshua Tomolak: I love that you said that because it’s been one of the most interesting changes to watch. Independent broker dealers becoming more like RIAs, and to your point, being more flexible, having more optionality, a more curated experience in some cases. And in many cases becoming closer to independent broker dealers with some of these massive shops that we’ve seen be created over the last five years that now have hundreds, if not thousands of advisors. To your question on the internal RIA slide as we sometimes call it, this really didn’t exist many places a few years ago. And I think it’s been created as both originally a retention tool in many places for the advisors that were with a major independent broker dealer and they ultimately wanted to have their own ADV and their own RIA. And the firm didn’t want to lose all the assets to an independent custodian so they gave them the green light to… And it’s ultimately became a sales tool in many cases. Just to use a couple of examples across the industry, I mean, Raymond James has Raymond James Custody Services, which has attracted a lot of really sophisticated teams. I know Wells Fargo Finance done something similar and even the counterparts over at Cetera and Osaic are trying to do the same thing. So it’s a recognition in my view that we want to keep the best talent possible. And if these folks are ultimately going to go RIA anyway, it’s less about the money and more about the flexibility and control that it offers them. So what can we do to keep those folks on board? And rightfully so, a lot of senior management of these firms have said, “Let’s not lose these teams. It’s going to be a lower margin business for us, but at the rate that they’re growing, it’s going to pay off in the long run.” Louis Diamond: Well said. RIAs are now more mainstream. And some of these RIAs, they’re either resembling independent BDs or I would even go so far to say the valuations that are even publicly available on some RIAs is definitely having people take notice. I mean, Cerity Partners recently raised capital at an over $8 billion reported valuation. Crescent was well over a billion. Firms like Mariner, Creative Planning, Mercer, Wealth Enhancement Group, and there’s many that I’m missing, are all worth a couple billion dollars or more and growing. Do you think that’s had an impact on the legitimacy or the staying power of the RIA model? Joshua Tomolak: Oh, absolutely. There’s no doubt about it. I mean, those groups that you mentioned and many more are winning some of the biggest teams on the street. I mean, if you pull up a run-of-the-mill advisor hub article, for example, you’ll see as many of those RIAs win significant businesses as you will their broker-dealer counterparts, partially in my opinion, due to the massive valuations these firms are fetching. And it’s much more of a partnership in the sense that joining a Crescent or a Wealth Enhancement Group, as you mentioned, you’re a part of a boutique group of maybe a couple of hundred very sophisticated high-producing advisors all playing under the same banner, all rowing in the same direction, and that creates substantial growth. Louis Diamond: Exactly right. I think two other things to me that’s driving the legitimacy or the growth of the RIA segment, there’s so many different outsourcing solutions that have popped up, whether it’s more of a… We’ll say a bundled or a package outsourcing solution through firms like Dynasty and Sanctuary. LPL has done a ton with having a shared services outsourcing model. So you have those. But you also have, I mean, probably 10 different firms I could think of that can be an outsourced chief compliance officer. You have tons of marketing agencies that specialize in helping RIAs. You have all these FinTechs popping up to support the RIA space. Really, it’s like anything and everything can be outsourced now. And even the big Wall Street banks like UBS, Merrill, et cetera, they’re attempting to sell and distribute product into the RIA space. Venture funds, private equity funds, anyone you talk to is trying to get a piece of the RIA space, which means there’s more product and platform availability than ever before. And I think it’s massive because one, it’s a catalyst for teams who say, “I love everything about the RIA world. I just don’t want to do it on my own,” or, “I don’t know where to start.” But also it means that they can look their clients in the eye and say, “Hey, not only do I have the same stuff that I had for you at XYZ firm, I can actually do more for you.” And even if you look at what the custodians are doing on the lending side now, Schwab owning a bank is massive and being able to facilitate mortgages, securities-backed loans, things that didn’t really exist in the past. I think it’s a very exciting time for advisors either that are independent or are considering the independent space because you have all these choices and it’s really like, “Choose your own adventure. Give me your top five things you want.” I’m sure it exists and we can find it and make it happen. And I don’t think we’d have the same confidence in that statement 5, 7, 10 years ago. Joshua Tomolak: I couldn’t agree more. That’s such a huge development is the marketplace of third party vendors in any kind of capitalism environment. There’s problems that people encounter and there’s really smart people that are trying to make a lot of money that go to market to solve them. And we’ve seen a ton of that over the last few years. Louis Diamond: Exactly right. Yeah, it’s like also… If an advisor looks around and says, “Hey, this is what I want,” and it doesn’t exist, oftentimes that’s a light bulb moment to be like, “Okay, I’ll go build it. I’ll do it on my own.” Whether it was Stewart Partners when they launched a number of years ago or Hightower, Dynasty, et cetera. They were all started by people that said, “Hey, I see a big gap in the ecosystem. Let’s create a business and raise capital to go solve it and then deliver this service to other like-minded advisors or business owners.” Honestly, it’s a treat to be able to watch all this happen in real time. We probably should have laid the groundwork with this next question, but I think it’s an important one. What’s the difference between a independent broker-dealer and an RIA? Really basic foundational. It sounds like the lines are blurred. There’s probably a lot of similarities. Advisors are successful in both. It’s not like one’s better than the other. How would you explain the differences, if a client of ours asked, “What’s the difference between an independent broker-dealer and IBD versus an RIA”? Joshua Tomolak: Get into the core of it. Again, the lines are blurred, and I’ll stay very high level on the strategic differences, but I like to use this example. I drive a Toyota Tundra. Really like the truck, gets me from A to B. Now, if I were getting to a point where I wanted a new vehicle, if I were to go get another Toyota Tundra because I really like a lot of aspects of it, but I want the one with the bigger screen and the bigger tires and the power seats, and I have rolled down windows because I have a fear of drowning. But if I want a lot of the bells and whistles, but I want to keep the foundation, that’s what I align to a independent broker-dealer to independent broker-dealer. You like the foundation of everything all under one roof. You like a lot of the resources, but you have some meaningful frustrations and you want to see if another provider in the market can solve for those or you can upgrade. If I instead, Louis, decided that I wanted a sports car or a Jeep Wrangler or something, I would be looking at a different category altogether. That’s how I articulate the platform space. They provide the same services and support in many cases that an independent broker-dealer does, think of marketing and a tech stack and regulatory oversight and a fellowship in a community, but they’re built on an RIA TC registered chassis. They’re typically far more customized so you can shop the street to get a lot more of the things that you like, though you are walking away from maybe some of the things that you’ve liked in the independent broker-dealer model. So I guess that’s the highest level I might explain it, just a little bit more minutia in any broker-dealer is going to be a FINRA registered, FINRA member broker-dealer. So they’re subject to the FINRA rules, which basically means it’s the compliance interpretation of those rules that they have to follow. So LPL’s rules may be slightly different than Cetera’s than Ameriprise’s because it’s based on their interpretations of the rules. In the RIA space, everybody really operates on the fiduciary standard. So it’s just a different lens that from a compliance standpoint, business is looked at. And a lot of people would make the argument that it’s just easier to get things done when you’re looking at something from that lens. I might’ve gone too compliance nerd on you there, but I’d be curious what you think some of the major differences are. Louis Diamond: Yeah, I think that’s right. I mean, it sounds like if you’re in the RIA world in some capacity that you as the advisor or business owner are going to have a little bit more control and autonomy and flexibility. One, do you think that’s true? And what are the reasons why that is? Is it platform? Is it strictly just compliance is easier? What are the different ways that an RIA would have more or less flexibility than someone who’s with an independent BD? Joshua Tomolak: Yeah, I think it’s overwhelmingly true, but it certainly depends on your business. Within most RIA platforms, you’re going to be one of a couple dozen, maybe a couple hundred, where you’re going to have people within that firm that really know your business. So the experience in getting things done is much less about, “Can I do this,” or, “Can I not do this?” And it’s, “Louis, I understand you asked for this. We’re going to run into these issues, but let’s figure out how to get to yes.” So it’s far more curated by people that are not operating on black and white rules and can actually figure out how to get to yes for your business. The other thing I would say is that most significant RIA platforms have multiple custodial options. So many times you’ll see as few as two or as many as five. So if an advisor or a team is trying to bring on a new piece of business or do something creative, that might be something they can use a different custodial relationship to accomplish. It might be something that Goldman Sachs does really well but is in its infancy at Fidelity, or it might be international business that’s approved on Pershing’s platform but not Schwab’s platform. So the RIA partner that you’re with can really look at those custodians agnostically and say, “What’s the best home for this business? What’s the best way to get this done for Louis?” There’s a couple examples of where I see the flexibility in practice. Louis Diamond: Yeah, I think one more too would be the concept of being able to shop the street. I’ve heard it described as becoming a buy-side advocate for your clients versus being a professional seller. So meaning, if I’m affiliated with an RIA or I’m operating my own RIA, there’s no selling away like there is at a wirehouse or at certain BDs. So if I have a client who’s trying to get a $10 million loan for a new building that they’re breaking ground on, if I’m at UBS, Merrill, Morgan Stanley, captive to a BD, I can go to my firm and say, “Hey, this $10 million loan, here it is. What are the terms? What are the rates? Will you take on this business?” And the firm will say, “Yes. No. Yes, here are the terms. Here’s the caveats, et cetera.” But it’s a very closed market process and an advisor has to live and die by what their firm says. Versus in the RIA world, it’s, “Okay, I have relationships with nine different banks and I can go to these different banks and private credit funds and whoever and really create either an option process for my client or really just help them in a fully agnostic open way.” And we see the same thing when it comes to alternative investments. No one at a wirehouse, let’s say, is complaining that they don’t have enough alts that they can offer clients. Those firms have done an amazing job with really boiling the ocean and having tons and tons of options for private investments, hedge funds, et cetera. But if you’re in the RIA world, you can take it to the next level and say, “Hey, this $3 million startup company that my friend is starting, I’m going to help them raise capital,” or, “My client wants to get a syndicate of investors together to have a direct investment into a qualified opportunity zone fund that they’re starting. Let’s do it when we can advise on it.” So it really expands what an advisor is able to do on behalf of clients. Like to me, that’s the most interesting or exciting part of the RIA model. You can get some of that within the BD world, but to me, when an advisor’s business becomes more sophisticated as far as what their end client’s needs are, it tends to translate better to the RIA world than the BD world. Not to say there aren’t ultra-high net worth focused advisors at BDs, but because of that additional flexibility, autonomy, customization, et cetera, that speaks more RIA. So again, absolutely not down at all on the independent BDs because I think there’s a massive home for them. Josh, let me turn it back to you. I’m rambling now. Give me the pitch for an independent BD. What are the things that are misperceptions that people have? What are the advantages that an independent broker dealer like an LPL or a RayJ or a Cetera have over RIAs or over other models in general? Joshua Tomolak: Absolutely. And I’d say I’ve learned more over the last six years from some of your ramblings than most people learn in an MBA course, so keep doing what you’re doing. But it’s funny being in this position now, having spent so much time sort of selling against the IBD model within TD Ameritrade, but what I’ve learned is it’s a good home for everybody. And a lot of times the advisors that they’re entrepreneurial enough where they like having their name on the door, but they’re not so entrepreneurial where they want to build everything out themselves, that’s where the independent broker dealers absolutely kill it. Their economics have gotten to a point where they’re really competitive. They offer transition capital that isn’t even going to be comparable in the RIA space unless you’re selling a minority share of your business. And you mentioned LPL, or we could really list all of the major ones, there’s not a department that they don’t have. It could be as nuance as finding 403(b) payroll slots or it could be as mainstream as fixed income or setting up events. There are all kinds of really neat departments that these all under one roof independent broker dealers have invested in. And a lot of times they make an effort to make you very much aware of all of the support because most people don’t use it. So I would say for the advisors that are looking to get their improved Toyota Tundra, then you can get probably 70 or 80% of what you want within the independent broker-dealer world. And you can also keep 20 or 30% of the stuff, maybe more that you really liked at your previous firm. So I think that’s where it really shines. I sometimes call it an incremental change rather than a transformational change. But for many advisors, incremental is really good enough if you get to keep the familiarity of how you’ve been doing business for the last 20-some years, but you’re able to get net improvement on the things that were really bothering you. Louis Diamond: Well said. Something that I’ve seen that’s been… I guess this could be either pro or con depending upon the advisor, but with some broker dealers, letting an advisor co-brand with them or really having a real consumer-facing brand, whether it’s, “I’m a franchise owner with Ameriprise,” or, “I’m independent through Raymond James,” or, “Running my own practice through Wells Fargo FiNet,” or, “I’m independent with Northwestern Mutual.” There’s definitely some brand cache or brand familiarity with some of those firms that may or may not be the same if you’re in the RIA world. So I would agree there’s a lot to like about the independent BD world and there’s a fit for people that is absolutely better with independent BDs than on the RIA side. Even if some people would say RIA is better, we’re cleaner, I wouldn’t say that. To me, it’s all about what an advisor’s goals are and then matching that up with what these firms do. And there’s never a perfect option. I jokingly say, “If there was a perfect firm, we wouldn’t be in business.” Every firm has their advantages or disadvantages. And depending upon where an advisor’s coming from, their style of business, their pain points, that’ll match up really well with on firm or one type of firm or one model than the other. Let’s pivot a little bit to the RIA world. A lot of your comments have been more about advisors affiliating or joining RIAs, this whole supportive version of independence concept. But what about advisors who want to go and start their own RIA? Either they’re leaving a captive firm and taking the entrepreneurial route and starting their own firm, or they’re leaving an independent BD to go start their own RIA. What do you see as some of the biggest misconceptions that advisors have about that move? Joshua Tomolak: That’s probably my favorite topic because there are the most misconceptions I think in this space. Louis Diamond: I’d agree. Joshua Tomolak: And I would say there’s 9 out of 10 conversations that I have with advisors and teams, they start off with the launching an RIA in mind or at least RIA curious and they want to understand what’s out there. And probably less than half the time do these folks end up actually launching their own RIA, which is okay because the ones that do are massively successful and they know they’re dang sure that’s exactly what they want to do. I think it gets a little bit romanticized sometimes that they’ll say, “Oh, I’ll just give Schwab a call,” or, “I’ll just give the custodian a call,” as if they were shopping independent broker dealers. That’s fine. You can do that and they will help you, but there’s quite a bit more to think about. And it’s not, in my opinion, the same as evaluating independent broker dealers. If it’s all right, I was taught the four pillars of the RIA model. I can go through that with you really quickly. So the way to think about the RIA space is in four pieces. And shout out to a friend, Eli Suarez, that taught me this years ago. The first pillar… Thinking of four pillars on a bar stool, if you will. The first one being administration. And this is your compliance, this is setting up your ADV, your LLC, all of your business formation documents. The second piece being technology, what do you actually want to use? Because the benefits of the broker-dealer world and the supported independent world is they’ve already built it for you. They’ve already paid for it and scraped their knees building it. In this case, you have to. And for some people, that’s really exciting to source financial planning software and portfolio management software and your CRM and tax software, et cetera. For some people, it just sounds like a huge headache. The third pillar being custodians. I have them third because you want to make sure that the right custodian can integrate properly with the technology that you’ve sourced that you’re passionate about. And then ultimately transition. What does a transition really look like? What are my legal and regulatory requirements? How does this work? What are the timelines? Things of that nature. So I guess I would say in closing that if those four things are things that you really want to own, then you’re in a really good position to consider an RIA launch. What do you think, Louis? Louis Diamond: I think that’s a great framework to break it down. Not just be like, “Okay, I can tolerate that,” or, “My team can do it,” but I think you have to be pretty excited about rolling up your sleeves and customizing and doing it yourself because in our experience, there’s a nominal differential between the economics of running your own RIA versus affiliating with an RIA or going to an independent BD. All the extra work and responsibility, you’re not really going to make it up, at least on the front end, on a higher net payout. So it has to be more about what the model means to you and having a vision that you don’t think anyone else can accomplish other than yourself. And looking at that crazy ever-expanding Michael Kitces’ FinTech map and there’s 500 different logos on it and being like, “Yes, that’s what I want. I want to go through this. I want to pick the seven pieces of my tech stack that work for me,” rather than getting, “Here’s the tech stack, take a demo, you like it, you don’t like it, take it or leave it.” To me, the two biggest misconceptions people have about the RIA world is one, “I’m going to have to be a full-time chief compliance officer,” and just that compliance is this boogeyman, this terrible, scary thing. In some ways it is. But the reality is most, especially startup RIAs will fully outsource compliance to a firm or they’ll hire a compliance consultant or firms that are big enough even will hire a CCO or repurpose someone on their team to be CCO. But compliance is much more streamlined and simpler than BD compliance. And ultimately, it’s compliance that’s being built for your business rather than compliance that’s being built for a publicly traded multinational company that supports 20,000 financial advisors. So I think compliance is always a big misconception. It’s definitely what a lot of firms will pry upon when they’re saying like, “Oh, you’re going to own all the legal and regulatory requirements. You could, but it’s definitely not a requirement.” And then I think another one is folks sometimes underestimate and overestimate the operational burden and how much work it is to start an RIA. Sometimes people just… They’re perfect for the RIA world, that’s their goal, but they get stopped in their tracks. They don’t really know what to do. But what we’ve seen, we said it earlier with so many different outsourcing solutions and different service providers that have popped up, if you have the fire in your belly to go build something, it doesn’t mean you’re doing it by yourself. I mean, that’s what firms like ours do. The custodians are very helpful. On the flip side though, I have seen advisors chasing payouts say, “Hey, I’m just going to go start an RIA because I want to make another 1 to 3%,” or whatever it comes to and they drastically underestimate what it really takes to build a successful firm. Joshua Tomolak: Exactly right. I think that’s my favorite one, Louis, overestimating and estimating the operational burden there is you could have the same conversation with two teams and it can go the completely different direction. Louis Diamond: Josh, let’s wrap here. I got one more question for you that I think is an exciting one, but give me three key trends or storylines that most people don’t know about or aren’t talking about that you’re passionate about or that you’re sharing with advisors or counseling today. Joshua Tomolak: Sure. This is the free advice portion. And I’ll tell you what, Louis, if it’s all right with you, I’ll give you two and I would love to hear one from you as well. The first one I’ve seen in both the independent broker-dealer and RIA space is the minority investor concept. A lot of folks will talk about the idea of taking chips off a table and starting to partially monetize your business. I think that’s all important, but what I’ve found is that a lot of advisors really want their partner, whether it’s an RIA broker dealer to help them grow. And that could be with M&A opportunities, that could be with traditional recruitment of advisors, that could be building a business plan. But the minority investment part really helps accelerate that for a lot of businesses because all of a sudden, not only are you cashing out a small part of your business, but you’ve just created an ally with the parent entity, it is now much more likely to help you grow in that capacity because they’re insulated from it and they profit when you profit. So I think it’s easy to be shortsighted and say, “Well, my equity’s going to keep growing. Why would I sell you a piece of this?” But I counsel folks often to really think about what that long-term strategic partnership is and making somebody a real equity partner rather than just a vendor that provides you with technology and regulatory coverage. The other one I’d say is that… And this one’s really important to me, that business formation is far more important than your assets under management. Said a different way, the way you build your business is going to make your business far more valuable than the number of dollars underneath your name. And what I mean by that is, just to use an example, a sophisticated, well-built, centralized, scalable and repeatable business, whether it’s an RIA with a broker-dealer that is going to fetch a far higher M&A multiple than a OSJ that’s five times the size that just has a bunch of 1099 independent advisors underneath the umbrella. What we’ve seen in the M&A space is that if you’re going to shell out 50, 60, $80 million for somebody’s business, you want to know that you have this business for the long term. So I would certainly counsel people that have been around maybe far longer than me to take a look at how you’re building this and put together a business plan on what those next 10 years should look like and not necessarily fall into the trap where your only revenue source is the override that you receive from a firm and then you in turn pay to the advisors on your team. Louis Diamond: Well said. I really like that line. We’d probably do a whole episode on what are the tips and tricks for building a business with the end in mind? Like the Covey quote, “Begin with the end in mind.” Transitions are like… They’re a bear. I mean, there’s no way to sugarcoat it. Advisors, when they hear transition, if you ask them, “Don’t think about it, give me your reaction.” “Terrible, risky, a lot of work. I’ll never do it again. My friend did it and it was terrible. What if my clients don’t come?” It’s all these negative emotions. And in many cases, I don’t blame an advisor because it is a big act. But to me, if someone is weighing making a transition, whether a wholesale business model change going from being an employee to being independent, going from being an advisor at an independent BD to starting an RIA, or even going independent BD to independent BD, it’s an opportunity if you rise to the occasion to build with this next act with intentionality. So whether it’s restructuring compensation for your team, converting people from 1099 to W2, putting in place new workflows, changing how investments, instead of it being each individual advisor doing investments to more of a centralized model, cleaning up workflows, really investing in data, investing in AI. It’s something that I think, again, we can have a whole episode on it, but I think it’s a great one. Build the business the right way. And obviously, businesses that are larger, theoretically, sell for more, but we’ve certainly seen businesses that are half the size of a larger one sell for a similar amount or more because they did all the right things and the larger one did the things that really turn off a buyer or detract from a valuation. Let me give you one more and tell me if you agree, but I think we’re in this moment when Altruist, the upstart, a new kid on the block custodian, they launched a basically tokenization of cash in a way to automatically agentically source or sort cash to the highest yielding money market. And you’re like, “This is fricking wonky. Louis, why are you telling us this?” I think this is an important one just to keep a watchful eye on. I have no idea how this is going to shake out, but really the biggest way that independent BDs or even custodians like Schwab and Fidelity really make money, it’s not on their overrides from practices or the admin fee or the custody fee. It’s really on net interest margin. So how much the broker-dealer or the firm is making on client cash and brokerage accounts relative to what they’re paying out the client. It’s essentially like free margin to these firms. And this concept, I think, has massive potential for disruption for the business model. Again, I don’t know what it’s going to look like, whether it means platform fees that are instituted at all these firms, whether it means certain models would be more beneficial than others, whether it means nothing’s going to change, which is probably the right answer given this industry. But it’s something to keep a watchful eye on just if your firm institutes a new platform fee or there’s a fundamental way in which your firm can no longer make money. How are they going to make it up? Are they now going to be uncompetitive? They’re not going to have as much scale or profits to invest in the platform. Is it going to cause even more consolidation in the industry? So to me, that’s the one pretty under the radar, pretty wonky storyline that I don’t think enough people are talking about, but has the biggest possibility for disruption across their space than anything I’ve seen in a while. Joshua Tomolak: Sure. That’s the whole iceberg. Not a lot of people are talking about it. It’s not poking out of the ocean, but it’s going to be continuously brought up. I think it’s a question that a lot of advisors are going to have to ask these firms. And at the end of the day, the firms aren’t the bad guys. They have to make money too to provide a quality product. So where the money comes from matters. Louis Diamond: Exactly. Josh, this has been awesome. I learned a lot talking with you and just having your objective consulting hat on what I think are really the differences between IBD and RIA and some of the key trends and storylines to watch has been instrumental. I’ll also give a plug that on our website and we’ll link to it in the show notes, we have a really helpful one-page reference guide going through the differences between independent BDs or IBDs and RIAs. So feel free to click on it. We’ll make sure it gets in your inbox. Josh, thanks again for joining us today. Joshua Tomolak: Yeah, thanks for having me, Louis. It was a pleasure. Mindy Diamond: As a financial advisor, you hold yourself to the highest standards of integrity, honesty, and credibility. You are successful because you take your professional responsibilities seriously and are dedicated to your clients. But are you living your best business life? Are your goals aligned with your firms or could a better option exist? Should I stay or Should I Go? is a book written with you in mind. It’s a self-guided journey that walks you through the key steps that we take with our advisor clients. This strategic thought process and roadmap to professional self-discovery is designed to help you ask the right questions and think critically and objectively whether you’re considering change or not. Learn how to get your copy at diamond-consultants.com/thebook. IBD vs. RIA: A Special Industry Update on Independence A conversation with Louis Diamond and Josh Tomolak, Vice President of Independent Advisor Services at Diamond Consultants.      Louis Diamond: Welcome to the latest episode of our podcast series for financial advisors. Today’s episode is IBD vs. RIA: A Special Industry Update on Independence. It’s a conversation with Josh Tomolak, our Vice President of Independent Advisor Services. I’m Louis Diamond, and this is the Diamond Podcast for Financial Advisors. Mindy Diamond: At Diamond Consultants, we help elite advisors identify the right environment for their businesses to thrive, whether that’s at a wirehouse, boutique, or independent firm. With nearly three decades of experience, we’ve guided thousands of advisors and represented more than a quarter of a trillion dollars in assets transitioned. And each year, one in four advisors managing a billion dollars or more who change firms are our clients. Our process is education driven and based on building relationships, starting as your strategic partner well before you’re even thinking of a move. To schedule a confidential conversation, call us at (908) 879-1002. Wondering why advisors change firms and where they’re headed? Are transition deals going up or down? Those very questions and more inspired us to create our annual advisor transition report. It’s the award-winning data-driven resource designed for advisors that connects the dots between the motivations around movement and the firm’s appetite for top talent. Arm yourself with the knowledge you need to make smart decisions. Download your copy at diamond-consultants.com/transitionreport. Louis Diamond: For a long time, going independent would suggest the destination. Today, it’s often the beginning of a different conversation. As the independent space has matured, advisors have more choices than ever before. Broker-dealers have expanded their capabilities. The RIA ecosystem has become increasingly sophisticated. Capital is more readily available and support models now exist that would’ve been difficult to imagine a decade ago. The result is that many advisors who are already independent are taking a fresh look at whether their current affiliation still aligns with what they’re trying to build. My guest is Josh Tomolak, Vice President of Independent Advisor Services here at Diamond Consultants and our resident expert on independence. Josh spends his days helping advisors evaluate independence in all its forms from independent broker dealers, the fully independent RIAs and everything in between. And his knowledge is critical because the distinction between these models is often blurred. Many broker dealers now offer pathways to greater autonomy while supported independence has made RIA ownership more accessible than ever before. So the question is no longer simply, “Do I want to go independent?” The question is, “What kind of independence makes the most sense for client, business, and go

What goes into making a great upland bird hunting magazine? Matt Soberg is ideally suited to answer that question, having edited the Ruffed Grouse Society's magazine for years, and is now at Covey Rise magazine. Avid hunter, conservationist and passionate communicator, Matt and I cover everything from how to get your article or photo published, to what makes a great story (hint: it's a great story).  We'll also dig into how magazines influence the bird hunting zeitgeist, share hunting stories, find out what Matt carries in his hunting vest, and get some ruffed grouse and woodcock hunting tips. We start the debate on sharing hunting spots, too.  "Fix It" offers a suggestion that might help you shoot low birds better, and in our social segment we share stories about the magic that happens in the field. And it's all brought to you by: Mid Valley Clays and Shooting School, CableGangz, TrulockChokes, ClayCopter, USA Clay Target League, Purina Pro Plan Sport and FindBirdHuntingSpots.com.  

Today's guest is John David Taylor III, owner of Covey Point Outfitters in Goshen, Alabama. John David is a lifelong outdoorsman whose passion for hunting started as soon as he was old enough to carry a shotgun. Instead of waiting years to chase his dream, he jumped right in after graduating high school in 2021 and founded Covey Point Outfitters. Since then, he's been building a destination where hunters from across the country can experience first-class quail, pheasant, hog, deer, and other guided hunts while enjoying genuine Southern hospitality. For John David, it's about much more than the hunt. He's passionate about creating lasting memories, building meaningful relationships with every guest who comes through the lodge, and sharing his faith by giving God the glory for every opportunity. At a young age, he's already turned a lifelong passion into a thriving family business, and today he's living out the dream he always knew was waiting for him in the outdoors.   www.taurususa.com www.cva.com www.himtnjerky.com www.nukemhunting.com www.christianoutdoors.org www.citrusafe.com www.elimishieldhunt.com www.mossyoak.com    

What if 98% of people are just winging life, and don't even know it?We don't do book episodes often on Entrepreneurs United, but Stephen Covey's The 7 Habits of Highly Effective People earned one. We brought back returning guest John Mitchell, founder of the Center for Advanced Leadership of Self at the University of Texas at Austin, to go through the book habit by habit with hosts John St. Pierre and Rich Hoffmann.In this episode, the three of them talk about which habits actually shaped how they lead, why most people are proactive in theory but not in practice, and propose the eighth habit they think Covey left out of the original book.What you'll walk away with: why John Mitchell says 98% of people are winging life instead of living it on purpose, Rich Hoffmann's data backed case for why listening beats talking when it comes to real influence, John St. Pierre's take on Covey's big rocks story and why it still beats every modern productivity hack, the space between stimulus and response and why that pause is the real secret to self-control, and the eighth habit John Mitchell thinks Covey left out: learning to control your subconscious autopilot.If it's been a while since you've read The 7 Habits of Highly Effective People, this episode is your reminder to pick it back up.Connect with John MitchellHosted by John St. Pierre and Rich Hoffmann, Entrepreneurs United is built for founders and leaders who want straight talk on building businesses that actually work. New episodes every week.https://entrepreneursunited.us/links/

What happens when the person telling your success story wasn't actually in the room? That's the moment that pushed John Winsor — Founder and Chairman of Open Assembly, Harvard Business School executive fellow, and author of six books including the bestselling Open Talent — to write a widely discussed piece questioning the entire thought leadership industry. In this conversation with Peter Winick, Winsor traces his path from launching a regional sports magazine (sold to Condé Nast) through decades of building and exiting companies, to his current work at Harvard's AI Institute studying the future of work. Along the way, he unpacks a tension every expert eventually faces: when does an idea deserve a blog post, a keynote, or a book — and when is it just filler dressed up as insight? Winsor and Winick dig into what separates "thought leaders" from "thought doers," using everyone from Malcolm Gladwell to Domino's Patrick Doyle as examples of how firsthand experience — not borrowed theory — is what actually earns an audience's trust. They also tackle a question with real urgency for anyone building a business around ideas: if generative AI can produce a working website, investor deck, and full brand in a single prompt, what's left for humans to do? Winsor's answer centers on relationships, judgment, and the irreplaceable value of live, human-to-human experience — a case he backs with striking data from executive AI workshops at HBS. This is a candid, occasionally pointed conversation about ego, authenticity, and the mechanics of building influence in a market flooded with polished — but often hollow — expertise. Worth a listen for anyone deciding what to write next, whether to take the stage, or how to stay relevant as AI eats the easy parts of the job. Three Key Takeaways: • Experience should come before the platform, not after. Winsor argues that credible thought leadership starts with real, specific experience — "go have a bunch of really killer specific experiences" — rather than reverse-engineering content to match a trending topic or keyword. • AI is pushing execution toward zero cost, which raises the value of judgment and relationships. Winsor points to tools that can generate a full company's assets — website, investment deck, brand — from a single prompt in under two hours. What AI can't replace is the human trust required to sell, evangelize, and validate an idea. • Format should follow curiosity, not ambition. Rather than deciding upfront that an idea "deserves" a book, Winsor tests ideas publicly through Substack, HBR, and Forbes articles first, using audience response to gauge whether something is worth developing further — or whether it was only ever his own curiosity. Before you go — Peter has a new book. The Thought Leadership Handbook: How the Experts Elevate Their Big Ideas—and How You Can Too, co-authored by Bill Sherman, Peter Winick, and Naren Aryal, draws on more than 700 conversations from this very podcast to map out the patterns that separate thought leaders who build lasting impact from those who never scale past their own curiosity. It introduces five thought leadership avatars — Growth-Minded CEOs, Impact and Legacy Executives, Thought Leaders on the Run, In-House Experts, and Hall of Fame Thinkers — and gives readers the frameworks and tools to find their own path. Endorsed by Mel Robbins, Ken Blanchard, Stephen M. R. Covey, Marshall Goldsmith, and 50+ other leading voices, with a foreword by Lisa Bodell. Order now: Amazon Barnes & Noble Bookshop.org Amplify Publishing Apple Books Learn more at thoughtleadershiphandbook.com

Hustle is loud, but clarity is what lasts.We sit down with Willem Venter, founder of ZEDMEN - Men premium custom menswear with boutiques in Cape Town and Johannesburg, to unpack how Willem sustained a demanding entrepreneurial life for 20 years WITHOUT letting his health, relationships, or mindset collapse under the weight of growth.Willem Venter has spent 2 decades in business and never stopped training — not because he has to, but because he's built a system where health, family, and business all get equal weight.In this episode, the founder of ZEDMEN shares the exact framework he's used since discovering Stephen Covey's The 8th Habit over 15 years ago — and why he still lives by it today.What stood out most: Willem doesn't talk about "hustle." He talks about scripting your life on purpose — training, sleep, nutrition, and family all scheduled with the same seriousness as a client meeting, because "how you do something is how you do everything."In this episode:How Willem splits his week between two cities and adapts his training schedule to protect family time in eachThe "4 intelligences" framework from Covey's The 8th Habit (SQ, IQ, EQ, PQ) and how Willem uses it to keep business and personal life in balanceWillem's non-negotiable: 7+ hours of sleep, even when travelling — including how he schedules flights around itWhy he treats his gym memberships as a wellness and happiness investmentThe "sharpen the saw" principle for avoiding burnout when business gets stressfulThe Tony Robbins racing-driver story he uses to explain focus under pressure: "don't look at the wall, look at the track forward"How a clear, specific vision (down to a picture on your phone) accelerates goals Willem's reading list for entrepreneursBIO Willem Venter is the founder and owner of ZEDMEN, a premium custom and tailored menswear house with boutiques in Johannesburg (Rosebank) and Cape Town (Century City). Since 2005, ZEDMEN has built a reputation — and a 5-star Google rating in Johannesburg and in Cape Town — on what Willem calls "Personality Dressing": engineering a client's wardrobe and personal brand around who they actually are, not what's trending. Twenty years in, Willem applies the same discipline to his own life that ZEDMEN applies to its clients — treating health, family, and personal development as non-negotiables, not afterthoughts.

JeaNette Smith is a licensed Marriage and Family Therapist who authored Side by Side: Supporting a Spouse in Church Service to help couples keep their relationships strong and connected amidst demanding Church callings or busy careers. Her inspiration for the book came early in her career while her husband, Bret, was serving as a bishop, leading her to study how couples can actively grow closer rather than drift apart during intense seasons of service. Over their years together, JeaNette and Bret have put these principles into practice across numerous callings, including three bishoprics, a branch presidency, a stake presidency, and as mission leaders in the Dominican Republic. JeaNette is a frequent contributor to Meridian Magazine and the author of two books on adolescent romance. JeaNette and Bret are the parents of four children and the grandparents of fifteen. They continue to work side by side in their family life and with their grandchildren. Links Side by Side: Supporting a Spouse in Church Service Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights JeaNette explores how couples can navigate demanding Church callings without straining their relationship. Drawing on her personal background supporting her husband across various leadership roles and her professional expertise, JeaNette emphasizes that Church callings should be treated as shared, couple-centered opportunities that strengthen marriages rather than burden them. Key Insights Viewing Callings as a Team Effort: Demanding leadership positions run much smoother and foster deeper connection when couples view the assignment as a joint effort, with the leader using their spouse as a trusted sounding board and counselor. Navigating Confidentiality Wisely: Leaders should refrain from complete emotional isolation; while specific names and details must remain private, sharing emotional burdens, general concerns, and spiritual joys keeps the couple connected and avoids emotional drift. Emotional Availability Matters Most: Marital tension rarely stems from physical absence alone; it arises when leaders become emotionally disengaged and fail to share their inner thoughts and feelings with their spouse. Prioritizing Intentional Connection: Daily practices—such as morning companionship scripture study, short check-ins, or casual dates—help maintain alignment and ensure open channels of communication. Maintaining Appropriate Motives and Boundaries: Spouses must approach confidential insights with pure motives aimed at lifting burdens rather than satisfying curiosity, while leaders must genuinely value their spouse’s wisdom as an equal partner. Prioritizing Personal Self-Care: Spouses and leaders alike must prioritize self-care and personal well-being to avoid resentment and build the capacity needed to serve others effectively. Leadership Applications Integrate Daily Companionship Study: Leaders can establish a daily routine with their spouse to study scriptures, pray, and discuss upcoming ward or stake needs together to invite shared revelation. Share the Emotional Weight Without Oversharing: Leaders can share their personal feelings, fatigue, or spiritual insights with their spouse to process stress safely without revealing confidential names or specific details. Involve Your Spouse in Leadership Activities: Where appropriate, leaders can invite their spouses to attend youth activities, missionary setting-aparts, or stake events together to make service a fun, shared experience. 00:02:00 – Jeanette’s Background Jeanette shares her personal experiences as a bishop’s wife and her professional background as a marriage and family therapist. 00:04:30 – Navigating Marriage and Church Callings Discussion on how church callings can strain relationships and the importance of turning these challenges into opportunities for growth. 00:07:00 – The Importance of Communication Exploration of the need for open communication between spouses regarding church responsibilities and the emotional burdens they carry. 00:09:30 – Confidentiality and Trust Jeanette emphasizes the balance between confidentiality in church leadership and the necessity of sharing feelings and experiences with one's spouse. 00:12:00 – Shared Experiences in Leadership The significance of couples working together in church callings and how it strengthens their relationship. 00:15:00 – Companionship Study Jeanette discusses the practice of companionship study and its benefits for couples in leadership roles. 00:18:00 – Advice for Newly Called Couples Tips for couples newly called to leadership positions on how to navigate their responsibilities together. 00:21:00 – Maintaining Trustworthiness The importance of being a trustworthy spouse and the need to keep confidences regarding ward matters. 00:23:30 – Friendship Dynamics Discussion on the shift in relationships for bishop’s wives and the importance of maintaining friendships outside of church. 00:26:00 – Self-Care for Spouses Jeanette highlights the necessity of self-care for spouses in leadership to better support their partners. 00:29:00 – Emotional Availability Exploration of the difference between physical presence and emotional availability in a marriage. 00:32:00 – Navigating Different Experiences The challenges of reconnecting after church meetings and the importance of sharing spiritual experiences with one another. 00:35:00 – Handling Difficult Situations Jeanette shares a personal story about navigating sensitive situations while maintaining a strong marriage. 00:38:00 – Date Night and Connection The role of date nights in fostering connection and communication between spouses. 00:40:00 – Pure Motives in Communication The importance of having pure motives when discussing church matters and supporting each other. 00:43:00 – Seeking Help and Humility Encouragement for leaders to seek help when needed and to be humble about their struggles. 00:45:00 – Avoiding Judgment The need for spouses to refrain from forming judgments about others in the ward and the importance of compassion. The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

Il roule vers la Vendée un soir de Noël, coincé sur l'A10. Un TGV le double. Il sait qu'il est complet, il a essayé d'y acheter une place. Autour de lui, des centaines de voitures avec un seul passager à bord.Frédéric Mazzella est le fondateur et président de BlaBlaCar. Normalien, physicien, passé par Stanford et la NASA, il a créé la première licorne française et l'a transformée en la plus grande communauté de voyageurs au monde : 100 millions de membres, 29 millions de membres actifs par an, et désormais 41 pays depuis l'expansion annoncée en juin 2026. Avant cela, il y a eu sept ans sans salaire, six modèles économiques testés dont cinq qui échouent, et six banques qui refusent de lui ouvrir un compte. L'une d'elles le raccompagne à la porte avec une tape sur l'épaule : « Merci monsieur, mais Internet, on a déjà donné. » Il est aujourd'hui cofondateur et président de Dift, qui redirige les budgets des entreprises vers le monde associatif, et coprésident de France Digitale.Ce qui m'a le plus frappé, c'est la constance de sa boussole. Il m'a dit que le rôle de l'entrepreneur est d'améliorer la société, et chez lui ce n'est pas une déclaration d'intention, c'est un bilan chiffré : BlaBlaCar évite aujourd'hui 2,5 millions de tonnes de CO2 par an, soit environ 0,5 % des émissions d'un pays comme la France, deux fois le trafic routier de Paris. Puis il a recommencé ailleurs, avec Dift, sur le financement du monde associatif. Et quand je lui demande par quoi commencer, il inverse l'ordre qu'on nous enseigne : l'impact social et environnemental d'abord, le modèle économique ensuite. Parce que des modèles, dit-il, il en existe des dizaines et des dizaines.Dans cette conversation, nous explorons :→ Pourquoi il faut se focaliser sur l'impact social et environnemental positif d'abord, et ne chercher le modèle économique qu'ensuite→ BlaBlaCar par les chiffres du climat : 2,5 millions de tonnes de CO2 évitées par an, et l'idée toute simple derrière, mieux vaut deux passagers par voiture que deux voitures par passager→ Le modèle D.R.E.A.M.S. et l'étude *Entering the Trust Age* menée avec Arun Sundararajan (NYU Stern) auprès de 18 289 membres dans 11 pays : un membre BlaBlaCar au profil complet obtient 88 % de confiance, contre 58 % pour un collègue et 42 % pour un voisin→ Pourquoi l'entrepreneuriat n'a pas d'ascenseurs, seulement des escaliers, et pourquoi seules les structures qui ont assimilé le sunk cost progressent vraiment→ Ce que la musique lui a appris : la différence entre jouer du Chopin et jouer son propre morceau, et pourquoi un fondateur n'arrive pas à tuer sa propre idée→ Le jour où la directrice de Normale Sup a accueilli sa promotion par « vous savez remplir un QCM », et pourquoi tout a basculé→ Dift, l'éco-anxiété et le financement du monde associatif : écoper, ou boucher le trou, avec neuf modèles économiques déjà testés en trois ans→ Des principes plutôt que des process : fail, learn, succeed, et pourquoi une culture qui ne blâme pas l'échec libère l'action« Il faut se focaliser sur l'impact social et environnemental positif initialement, et puis ensuite on trouvera le modèle ou l'équilibre économique. »Frédéric Mazzella, fondateur et président de BlaBlaCarSi vous portez un projet dont la mission vous tient debout mais dont le modèle économique n'existe pas encore, cet épisode vous dira dans quel ordre construire.

Send us Fan MailOne call can reshape an entire weekend, a city's sense of safety, and the credibility of the people in charge. I'm joined by Orange County Fire Authority Division 1 Chief Craig Covey, a veteran incident commander with 32 years in the fire service, to talk through what it really feels like to make an evacuation decision when the stakes are massive and the information is still developing.We walk through the Garden Grove GKN chemical release and the real-world pressures behind ordering an evacuation impacting 40,000 to 50,000 residents plus thousands of businesses. Chief Covey explains how he weighs intel, leans on hazmat experts, and makes peace with a hard truth in crisis management: you cannot judge the decision by the outcome. Protecting the community has to come first, even when the economic and political pressure is intense.We also get practical about crisis communications. Chief Covey shares why he chose to speak plainly, often without notes, and how “just tell them the truth” became a north star for public updates. We dig into the Public Information Officer partnership, the challenge of social media misinformation, and the balancing act between media briefings and the Incident Command System planning cycle so operations keep moving while the public stays informed.If you care about emergency management, public safety leadership, or crisis communication best practices, this conversation delivers grounded lessons you can apply. Subscribe, share this with a colleague, and leave a review so more incident commanders and PIOs can find it.#emergencymanagement #crisismanagement #crisiscommunications #ocfa #publicinformation #PIOSupport the showWe'd love to hear from you.  Email the show at Tom@leadinginacrisis.com.

Send us Fan MailWhen 50,000 people are evacuated, the emergency is only half the fight, the other half is the information. We pick up our conversation with Orange County Fire Authority Division Chief Craig Covey, a veteran incident commander, to unpack what really happens when a major response collides with nonstop public demand, intense media pressure, and elected officials who want to lead the narrative for their communities. The result can be a messy communications environment where accuracy, timing, and trust are on the line. We talk candidly about the “joint, unified information pipeline” and why going off script creates confusion for residents and unnecessary friction for responders. Covey explains how cooperator meetings and direct conversations can reset expectations, protect city managers from surprises, and keep updates clear and consistent across multiple impacted jurisdictions. You'll also hear a practical leadership move that turns political attention into operational advantage: tasking elected leaders to push emergency declarations quickly, delivering relief for residents and opening the door to state and federal resources if conditions worsen. The episode goes deep on modern crisis communications tools and threats: the value of a single crisis website or pre-built “dark site,” the challenge of fragmented city messaging and social media, and how AI can help teams publish faster in multiple languages across diverse communities. Then we hit the unnerving part, a deepfake video that made Covey appear to speak fluent Vietnamese using his own briefing footage, and what that implies for misinformation during disasters. If you care about emergency management, public information officer best practices, incident command leadership, or crisis communication strategy, this conversation is loaded with field-tested lessons. Subscribe, share this with your favorite PIO or IC, and leave a review, then tell us: what's the hardest part of keeping one trusted message during a crisis?#emergencymanagement #crisismanagement #crisiscommunications #ocfa #publicinformation #PIOSupport the showWe'd love to hear from you.  Email the show at Tom@leadinginacrisis.com.

AM Worship 7-5-26Message Title - "The Freedom Found in Christ"Passage - Galatians 5:1Preacher - Covey WiseLooking for a church family?We invite you to grow with us!At Monroeville Christian Church, we are committed to teaching the Word of God, training disciples of our Lord, and transforming lives for Christ through our times of worship, fellowship, and service.Subscribe to receive our latest messages: https://www.youtube.com/@MonroevillechristianchurchConnect Card: https://monroevillechristianchurch.churchcenter.com/people/forms/510703 CONNECT WITH US:• Instagram - https://www.instagram.com/monroevillechristianchurch/• Facebook - https://www.facebook.com/MonroevilleChristianChurch • X/Twitter - https://x.com/MonroevilleCC • Website - https://www.monroevillechristianchurch.com/ Give Online: https://monroevillechristianchurch.churchcenter.com/givingCCLI Copyright License - 139774CCLI Streaming License - 20715699#PittsburghBibleStudy #PittsburghChurch#MonroevilleChristianChurch#Christian #ChurchOfChrist #Church#ChristianChurch #ForMonroeville #ThePlaceToBe#TeachTrainTransform #church #churchonline#biblestudy #biblestudyonline #biblestudyfellowship#MonroevilleChurch #churchonline #ChurchinMonroevillePA #ChristiansOnly#Sermons #BibleLessons #Gospel #JesusChrist #god #HolySpirit #Baptism #baptismoftheholyspirit

7-19-2026 Worship serviceMessage Title - "What Was the Early Church Devoted To?"Series - "The Way"Passage - Acts 2:42-47Preacher - Covey WiseLooking for a church family?We invite you to grow with us!At Monroeville Christian Church, we are committed to teaching the Word of God, training disciples of our Lord, and transforming lives for Christ through our times of worship, fellowship, and service.Subscribe to receive our latest messages: https://www.youtube.com/@MonroevillechristianchurchConnect Card: https://monroevillechristianchurch.churchcenter.com/people/forms/510703 CONNECT WITH US:• Instagram - https://www.instagram.com/monroevillechristianchurch/• Facebook - https://www.facebook.com/MonroevilleChristianChurch • X/Twitter - https://x.com/MonroevilleCC • Website - https://www.monroevillechristianchurch.com/ Give Online: https://monroevillechristianchurch.churchcenter.com/givingCCLI Copyright License - 139774CCLI Streaming License - 20715699#PittsburghBibleStudy #PittsburghChurch#MonroevilleChristianChurch#Christian #ChurchOfChrist #Church#ChristianChurch #ForMonroeville #ThePlaceToBe#TeachTrainTransform #church #churchonline#biblestudy #biblestudyonline #biblestudyfellowship#MonroevilleChurch #churchonline #ChurchinMonroevillePA #ChristiansOnly#Sermons #BibleLessons #Gospel #JesusChrist #God #apostlesdoctrine #BreakingofBread #Fellowship #Prayer #EarlyChurch

7-12-2026 Worship serviceMessage title - "Peter's First Gospel Sermon"Series - "The Way"Passage - Acts 2:22-41Preacher - Covey WiseLooking for a church family?We invite you to grow with us!At Monroeville Christian Church, we are committed to teaching the Word of God, training disciples of our Lord, and transforming lives for Christ through our times of worship, fellowship, and service.Subscribe to receive our latest messages: https://www.youtube.com/@MonroevillechristianchurchConnect Card: https://monroevillechristianchurch.churchcenter.com/people/forms/510703 CONNECT WITH US:• Instagram - https://www.instagram.com/monroevillechristianchurch/• Facebook - https://www.facebook.com/MonroevilleChristianChurch • X/Twitter - https://x.com/MonroevilleCC • Website - https://www.monroevillechristianchurch.com/ Give Online: https://monroevillechristianchurch.churchcenter.com/givingCCLI Copyright License - 139774CCLI Streaming License - 20715699#PittsburghBibleStudy #PittsburghChurch#MonroevilleChristianChurch#Christian #ChurchOfChrist #Church#ChristianChurch #ForMonroeville #ThePlaceToBe#TeachTrainTransform #church #churchonline#biblestudy #biblestudyonline #biblestudyfellowship#MonroevilleChurch #churchonline #ChurchinMonroevillePA #ChristiansOnly#Sermons #BibleLessons #Gospel #JesusChrist #god #HolySpirit #Baptism #ApostlePeter #GospelSermon #Conversion #Discipleship #immersion #TheWay #Gospel #WaterBaptism

6-7-26 AM Worship Service"THE WAY Series" (Lessons From the Early Church)Message title - "Instructions for Waiting" Text - Acts 1:12 - 26Preacher-Covey WiseLooking for a church family?We invite you to grow with us!At Monroeville Christian Church, we are committed to teaching the Word of God, training disciples of our Lord, and transforming lives for Christ through our times of worship, fellowship, and service.Subscribe to receive our latest messages: https://www.youtube.com/@MonroevillechristianchurchConnect Card: https://monroevillechristianchurch.churchcenter.com/people/forms/510703 CONNECT WITH US:• Instagram - https://www.instagram.com/monroevillechristianchurch/• Facebook - https://www.facebook.com/MonroevilleChristianChurch • X/Twitter - https://x.com/MonroevilleCC • Website - https://www.monroevillechristianchurch.com/ Give Online: https://monroevillechristianchurch.churchcenter.com/givingCCLI Copyright License - 139774CCLI Streaming License - 20715699#PittsburghBibleStudy #PittsburghChurch#MonroevilleChristianChurch#Christian #ChurchOfChrist #Church#ChristianChurch #ForMonroeville #ThePlaceToBe#TeachTrainTransform #church #churchonline#biblestudy #biblestudyonline #biblestudyfellowship#MonroevilleChurch #churchonline #ChurchinMonroevillePA #ChristiansOnly#Sermons #BibleLessons #Gospel #JesusChrist #God

6-21-26 AM Worship ServiceFather's Day 2026Message Title - "Be Strong, Act Like a Man"Text - 1 Kings 2:1-4Preacher - Covey WiseLooking for a church family?We invite you to grow with us!At Monroeville Christian Church, we are committed to teaching the Word of God, training disciples of our Lord, and transforming lives for Christ through our times of worship, fellowship, and service.Subscribe to receive our latest messages: https://www.youtube.com/@MonroevillechristianchurchConnect Card: https://monroevillechristianchurch.churchcenter.com/people/forms/510703 CONNECT WITH US:• Instagram - https://www.instagram.com/monroevillechristianchurch/• Facebook - https://www.facebook.com/MonroevilleChristianChurch • X/Twitter - https://x.com/MonroevilleCC • Website - https://www.monroevillechristianchurch.com/ Give Online: https://monroevillechristianchurch.churchcenter.com/givingCCLI Copyright License - 139774CCLI Streaming License - 20715699#PittsburghBibleStudy #PittsburghChurch#MonroevilleChristianChurch#Christian #ChurchOfChrist #Church#ChristianChurch #ForMonroeville #ThePlaceToBe#TeachTrainTransform #church #churchonline#biblestudy #biblestudyonline #biblestudyfellowship#MonroevilleChurch #churchonline #ChurchinMonroevillePA #ChristiansOnly#Sermons #BibleLessons #Gospel #JesusChrist #god #HolySpirit #Baptism #baptismoftheholyspirit

6-14-26 AM Worship Service"THE WAY Series" (Lessons From the Early Church)Message Title - "The Baptism of the Holy Spirit"Text-Acts 2:1-21Preacher - Covey WiseLooking for a church family?We invite you to grow with us!At Monroeville Christian Church, we are committed to teaching the Word of God, training disciples of our Lord, and transforming lives for Christ through our times of worship, fellowship, and service.Subscribe to receive our latest messages: https://www.youtube.com/@MonroevillechristianchurchConnect Card: https://monroevillechristianchurch.churchcenter.com/people/forms/510703 CONNECT WITH US:• Instagram - https://www.instagram.com/monroevillechristianchurch/• Facebook - https://www.facebook.com/MonroevilleChristianChurch • X/Twitter - https://x.com/MonroevilleCC • Website - https://www.monroevillechristianchurch.com/ Give Online: https://monroevillechristianchurch.churchcenter.com/givingCCLI Copyright License - 139774CCLI Streaming License - 20715699#PittsburghBibleStudy #PittsburghChurch#MonroevilleChristianChurch#Christian #ChurchOfChrist #Church#ChristianChurch #ForMonroeville #ThePlaceToBe#TeachTrainTransform #church #churchonline#biblestudy #biblestudyonline #biblestudyfellowship#MonroevilleChurch #churchonline #ChurchinMonroevillePA #ChristiansOnly#Sermons #BibleLessons #Gospel #JesusChrist #god #HolySpirit #Baptism #baptismoftheholyspirit

Tesiah “Tess” Frame is a Latter-day Saint digital content creator, author, and podcaster based in Southern California. Focusing on motherhood, practical scripture study, and active discipleship, she aims to bring optimism, authenticity, and joy to the online conversation surrounding Latter-day Saint women. Alongside Becky Squire, she co-hosts the Certain Women Podcast, a Come, Follow Me scripture study program specifically geared toward women, and is the co-owner of the children’s faith brand Happy Sacrament. Outside of her media work, Tessis a mother of three boys and a resilient survivor of a highly traumatic medical crisis during late pregnancy, during which she was placed in a temporary medical coma to safely deliver her youngest son. Utilizing her platforms and personal experiences, she actively encourages Church members to lean into personal initiative, love the gospel, and fearlessly minister on a local scale. Links TesiahFrame.com Certain Women Podcast @certainwomenpodcast HappySacrament.com Instagram @tesiahframe Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights Tess Frame talks about the female experience in the Church and the proactive role of covenant discipleship. The conversation centers on navigating local leadership dynamics, finding purpose outside of official callings, and historical and scriptural frameworks for the Relief Society. 00:04:08 – Tess Frame’s Journey and Unique Birth Experience 00:07:00 – Finding Purpose and Taking Initiative in the Church 00:10:01 – The Libertarian Approach to Church Programs 00:12:34 – Women's Experience in Church Leadership 00:14:18 – Advice for Relief Society Leaders 00:16:33 – Empowering Women Beyond Official Roles 00:17:30 – Lessons from Women in the Scriptures 00:19:07 – Studying Women in the Scriptures 00:25:25 – Continuity Among Women in the Scriptures 00:27:56 – The Role of Women in the Relief Society 00:30:01 – Navigating Social Media as a Woman 00:35:46 – Understanding the Addictive Nature of Social Media 00:39:42 – The Historical Context of the Relief Society 00:44:29 – The Essential Role of Women in God's Kingdom Key Insights Proactive Discipleship: Members should not wait for system-wide institutional changes or official permissions to address local ward needs; recognizing a need is often a spiritual prompting to act. Avoiding Local Hierarchies: Over-regulation by local leadership can accidentally create organizational barriers that prevent auxiliary leaders from fully acting within their stewardships. The Spirit of Relief Society: The true, foundational purpose of the Relief Society is providing local, practical relief and ministering rather than just organizing social activities. Scriptural Continuity: Studying scriptural women—such as Ruth, Rahab, Sarah, and Hannah—reveals flawed but profoundly faithful individuals whose inter-generational commitments parallel modern sisterhood. Mindful Social Media Use: Platforms use algorithms designed to trigger primitive emotional responses like anger and comparison; creators and consumers must intentionally cultivate self-awareness to remain peacemakers online. Supporting Male Experiences: Ward groups must also remain attentive to the emotional, mental health, and connection needs of men, as structural shifts and heavy callings can leave them feeling disconnected. Leadership Applications Encourage Autonomous Ministering: Bishops can empower Relief Society presidencies by explicitly clarifying which matters require priesthood approval and which allow them to act independently to provide immediate community relief. Foster Local Adjustments: Ward leaders can prioritize home-centered gatherings or small-group rotations to break down ward cliques without requiring formal budgets or institutional approval. The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

For over thirty years, Shawn D. Moon has worked with global clients ranging from Fortune 500 companies to government organizations. He currently serves as Chairman and CEO of Zerorez. Previously, Shawn was an Executive Vice President at FranklinCovey, a former principal at Mellon Financial Corporation, and was named a 2024 finalist for Ernst & Young Entrepreneur of the Year. A Wall Street Journal best-selling author, Shawn has published books in multiple languages and frequently speaks to senior leadership audiences globally. His most current book is Roots, Relationships, and Results. He serves on multiple boards, is actively engaged in his community, and currently serves as a married adult stake president in Provo, Utah. Shawn and his wife, Michele, reside in Lindon, Utah, and have four children and 11 grandchildren. Links Roots, Relationships, and Results What the Scriptures Say About Leadership | An Interview with Shawn Moon Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights This discussion covers foundational leadership attributes compiled from over one hundred interviews with global leaders across various industries. The conversation focuses on intentional personal development, effective relational dynamics, and achieving meaningful outcomes in family and church callings. 00:03:12 – Sean’s Leadership Background 00:05:00 – Unique Stake Presidency Experience 00:05:57 – Genesis of the New Book 00:08:06 – The Concept of the Last Leadership Lecture 00:12:49 – Interviewing Leaders for Insights 00:14:40 – Themes Emerging from Interviews 00:16:14 – The Importance of Personal Leadership 00:19:05 – Leading Without a Formal Title 00:21:19 – The Power of Gratitude in Leadership 00:29:15 – Practicing Gratitude as a Skill 00:32:05 – The Work That Matters 00:35:10 – Trusting Leadership: Extending Trust 00:40:59 – The Impact of Believing in Others 00:43:24 – Conclusion and Final Thoughts Key Insights The Leadership Arc: True leadership functions across three integrated categories: establishing internal roots of personal leadership, building deep relational trust, and executing to achieve sustainable results. Leading Without a Title: Formal authority is not a prerequisite for impact; some of the most profound leadership occurs when individuals step forward to influence and lift others without holding an official calling or position. Emotional Regulation: Effective leaders act as thermostats rather than thermometers. They actively set the emotional temperature and bring stability to a room during high-stress situations instead of merely reacting to the environment. Gratitude as a Multiplier: Practicing deliberate gratitude serves as a cognitive interrupter that shifts a leader's mindset from defensive, reactionary conflict to collaborative, executive problem-solving. Extending Trust: While being trustworthy is a basic requirement, exceptional leadership requires actively extending trust to others, which fosters their potential and builds long-term confidence. Intentional Time Investment: Human life consists of a finite number of seconds. Leaders must prioritize their weekly focus around essential tasks and specific individuals to build deep, lasting connections. Leadership Applications Implementing the 5×4 Method: Latter-day Saint leaders can organize their weekly schedules by identifying five critical objectives and four specific people to intentionally reach out to and lift up. Expressing Written Appreciation: Ward and stake leaders can cultivate a supportive culture by sending regular, handwritten notes of gratitude to members, validating their voluntary service and building deep organizational trust. The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

In this “Zion Lab Live” episode, Kurt Francom facilitates a live community discussion analyzing recent topics in Zion Lab. The conversation focuses on improving the Sunday meeting experience, addressing the unique cultural and social needs of men in the church, and managing the mental capacity of local leaders. Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights Key Insights US Constitution Fifth Sunday Lessons: Community feedback regarding the church-mandated Fifth Sunday lessons was generally positive, highlighting a respectful, non-political tone and a spiritual framing of the topic. However, participants noted areas for logistical improvement, such as better structured small-group discussions for youth. The Masculine Experience in Church: There is a perceived gap in curated institutional resources and dedicated advisory councils on the church level specifically tailored to adult men, unlike other church demographics. Fostering Connection for Men: Men naturally connect “shoulder-to-shoulder” through shared physical activities, service, and adventure rather than traditional face-to-face chat formats. Utilizing creative layouts, interactive exercises, or specific musical numbers can drastically improve engagement. Impact of Local Leadership: While institutional resources are helpful, local leadership ultimately has the greatest impact on an individual’s everyday church experience and ward culture. Mental Capacity and Burnout: Serving in high-demand callings creates a significant emotional and mental load. Leaders often mistakenly take on individual responsibilities that belong to others, which risks burning out active members and themselves. Leadership Applications Adapt the Second Hour: Elders Quorum presidencies can pivot away from dry lectures by arranging room seating dynamically (e.g., pulling out tables, utilizing outdoor spaces, or splitting into smaller circles) to prompt natural connection. Establish Call Limits: Bishops and Relief Society presidents can manage emotional fatigue by implementing clear structural boundaries—such as processing welfare and check requests only on Sundays—instead of allowing everyday crises to overlap into family time. Empower Through Accountability: Rather than acting as a “black hole of need” by driving around to manage every logistical demand for struggling members, leaders should focus on helping individuals build personal testimonies so they find motivation to step up independently. 00:04:10 – Leaked Meetinghouse Blueprints and the Chapel Lectern 00:05:42 – Reviewing Fifth Sunday Lessons on the US Constitution 00:07:54 – Examining Men’s Institutional Resources and the Advisory Council Gap 00:12:35 – Cultural Dynamics and How Men Build Peer Connections 00:24:14 – Practical Tips for Building Better Elders Quorum Lessons 00:28:54 – Reimaging Second-Hour Formats, Small Groups, and Music 00:39:43 – Managing the Mental Load and Burnout in Local Ward Leadership 00:43:32 – Handling Inner-City Ward Welfare Dynamics and Establishing Boundaries The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

In this episode, Frank sits down with Mark Serafin of Serafin Sports Training in Pittston, joined by athletes Jaheim Butler (wrestling) and "Covey" Lehman (multi-sport). They discuss the gym's old-school, private, blue-collar environment and Mark's small-group training focus on speed, agility, strength, form, and confidence, including intense "heck week" sessions. Jaheim and Covey share how training improved their performance, mindset, and measurable lifts, while Mark explains his emphasis on mentorship, discipline, emotional control, and family-like support that extends beyond the gym. Mark also shares his background in youth coaching, his Marine Corps service, and how coaches and structure shaped his purpose in developing young athletes.To learn more about Serafin Sports Training, visit their Facebook page.If you or someone you know wants to be featured on our podcast, visit our website! 

Aaron Hale is an educational leader and entrepreneur originally from Arizona, where he raised his family before transitioning to his current role as the president of Southern Virginia University (SVU). He holds an MBA and co-founded Legacy Traditional School, growing it from a single campus of 400 children to a massive organization spanning 30 campuses serving nearly 30,000 students, alongside a back-office support network assisting hundreds of other charter schools nationwide. Aaron has served as a bishop and a counselor in a stake presidency. Drawing on his deep background in both corporate education and ecclesiastical council settings, Aaron brings a collaborative, vision-driven leadership style to SVU, where he has championed innovative academic initiatives like the Knight’s Crest experiential learning program. Links Southern Virginia University’s Knight’s Crest Program Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights In this podcast, Aaron discusses leadership principles alongside the unique offerings and mission of SVU, highlighting their commitment to Latter-day Saint values while providing a personalized educational experience. Key Insights SVU’s Mission: Southern Virginia University aims to provide a high-quality education aligned with Latter-day Saint values, fostering an environment where students can discern truth and choose Christ. Knight’s Crest Program: This innovative program awards college credit to return missionaries for their service, recognizing the leadership and skills developed during their missions, which can significantly reduce the time and cost of obtaining a degree. Personalized Education: With a smaller student body, SVU offers intimate class sizes and strong relationships between students and professors, enhancing academic support and graduate school placement rates. Community and Faith: Approximately 85% of SVU’s students are members of the Church, creating a faith-based community that encourages spiritual growth alongside academic pursuits. Leadership Philosophy: Aaron emphasizes the importance of clarity in organizational mission and the need for open dialogue in leadership meetings to foster collaboration and innovation. Leadership Applications Establishing a Clear Mission: Latter-day Saint leaders can benefit from defining a clear mission for their organizations or wards, ensuring that all activities align with this guiding principle. Encouraging Open Dialogue: Leaders should create an environment where all voices are heard, encouraging discussion and debate to draw out diverse perspectives and ideas, which can lead to better decision-making. Recognizing Contributions: By acknowledging the unique experiences and skills of individuals, such as returned missionaries, leaders can create programs that leverage these strengths, enhancing the overall effectiveness of their organizations. 00:04:08 – Aaron’s Background and Move to Virginia 00:04:57 – Transition from Bonnie Cordon to Aaron Hale 00:05:07 – How the Opportunity Arose 00:08:11 – Overview of Southern Virginia University (SVU) 00:10:18 – SVU vs. BYU: Key Differences 00:12:02 – Personalized Education Experience at SVU 00:14:07 – Religious Education at SVU 00:15:07 – Diversity in Student Body 00:17:18 – Unique Position of SVU in Higher Education 00:18:28 – Aaron’s Leadership Experience 00:19:18 – Transitioning into the Role of College President 00:20:35 – Establishing a Clear Mission for SVU 00:22:21 – Creating a Collaborative Council Environment 00:23:38 – Encouraging Open Discussion in Meetings 00:25:07 – Effective Meeting Strategies 00:26:36 – Transformational Meetings vs. Routine Meetings 00:29:29 – The Knights Crest Program The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

Do you ever reach the end of the day feeling completely drained, with nothing left for the people and things that matter most?In this episode of the Building Resilience Podcast, Leah Davidson reframes depletion as a capacity problem, not a discipline or time management problem. Building on part one, she looks at Covey's important and urgent matrix and the four Ds, not as productivity hacks but as nervous system tools. You'll learn why urgency keeps your body in a constant threat response, why the important but not urgent quadrant is where you actually regulate, and how to match the right tool to what's happening in your body.We'll explore:Depletion is a capacity problem, not a time management problem.Urgency triggers a threat response and quietly burns your energy.The important but not urgent quadrant is where your nervous system regulates.The four Ds work as regulation tools, not just decision making shortcuts.Delegation can feel unsafe because it is a nervous system pattern.Every framework builds in a pause so your next move is a choice, not a reaction.LINKS AND RESOURCES:COMMUNITYMIDLIFE NERVOUS SYSTEM REWIRE COMMUNITY

In this episode of Paradigm Shifting Books, hosts Stephen and Britain Covey explore Habit 1, Be Proactive, from their grandfather Stephen R. Covey's The 7 Habits of Highly Effective People. Featuring archival audio clips of their grandfather teaching in the 1980s and 90s, this "Power Principle" episode reveals the difference between proactive and reactive living. Dr. Covey shares Viktor Frankl's discovery of the "last human freedom," the power to choose your response to any circumstance, and the story of a nurse who realized she had chosen her own misery and could therefore choose otherwise.In the second clip, Dr. Covey introduces the Circle of Influence vs. Circle of Concern through the story of Ben, an employee who transformed his organization by focusing on what he could control. Stephen and Britain reflect on why taking responsibility is not daunting but deeply empowering and why this timeless wisdom is more urgent than ever.Tune in to hear Stephen R. Covey's own voice teach these powerful principles and discover how one simple shift in focus can change everything.What We Discuss[00:00] Introduction[00:40] What makes this episode different[01:58] Habit 1 explained[02:26] The opposite of proactive[03:18] Viktor Frankl and the last human freedom[05:20] The nurse story: from prison to liberation[07:26] Why taking ownership feels daunting but is ultimately empowering[08:56] The circle of influence and circle of concern[09:19] Where proactive vs. reactive people focus their energy[12:00] The story of Ben[14:24] ConclusionResourcesParadigm Shifting BooksPodcastInstagram YouTube BookThe 7 Habits of Highly Effective People by Stephen R. CoveyStephen R. CoveyLinkedInInstagramBritain CoveyLinkedIn InstagramStephen H. CoveyLinkedInMentioned EpisodeViktor Frankl – Man's Search for Meaning

Day Break | Inflation, Energy, and Election Battles --- 00:00 - Monologue 19:14 – Kent Strang, Managing Director for Americans for Prosperity. Strang discusses recent inflation trends, economic policy, and ongoing debates surrounding the Jones Act. He explains how AFP views inflation's impact on consumers and businesses and why some policymakers are advocating reforms to maritime shipping regulations. 28:11 – Erik Holt, former federal employee and rural Colorado fire chief. Holt discusses his allegations of election irregularities, the circumstances surrounding his dismissal, and his ongoing federal court appeal. The conversation focuses on whistleblower protections, election administration, and government accountability. 38:26 - Monologue 47:25 – Laura C. Volpe, Founder of ManeInk HairLoss Solutions. Volpe discusses hair health, hair loss prevention, and the benefits of HydraLift Shampoo. The conversation covers common causes of hair thinning and practical strategies for maintaining healthy hair and scalp health. 57:33 – Paul Teller, President of Teller Strategies and former Trump-Pence White House advisor. Teller discusses the economic impact of tariffs, arguing that trade policy can affect affordability, consumer prices, and economic opportunity. He outlines policy proposals he believes could help strengthen economic growth and expand access to the American Dream. 1:06:30 – David Covey, newly elected Vice Chairman of the Republican Party of Texas. Covey discusses leadership changes within the Texas Republican Party following its convention and analyzes the political prospects of Texas state representative James Talarico and other emerging figures in Texas politics. 1:16:39 - Monologue 1:25:39 – James David Dickson, Michigan-based strategist, founder of the Make Politics Local Again (MPLA) movement, and host of the James Dickson Podcast. Dickson discusses Michigan's ongoing energy policy debate, including criticism of Governor Whitmer's green energy initiatives and concerns about how energy costs affect Michigan families and businesses. 1:35:48 – Kaitlyn Buss, columnist for The Detroit News. Buss discusses controversy surrounding proposed data center developments in Michigan, including concerns raised by residents and comments from Governor Whitmer regarding public input, economic development, and energy infrastructure planning. --- Check out our brand new podcast, 'Forgotten America'... Episode 19 is live NOW at Steve Gruber on YouTube! Link below: https://youtu.be/rulxGa_tTeE

This is a follow-up conversation. Listen to the first episode here. Jeff Strong worked nearly 30 years in the consumer products industry as a senior executive at Procter & Gamble and global president and chief customer officer at Johnson & Johnson. He then taught in the Marriott School of Business at Brigham Young University and worked as an advisor to the Church before serving as a mission leader in the Arkansas Bentonville Mission. Jeff has since spent several years doing research on why people are leaving the Church. He recently published the book Torn: Why People We Love Are Leaving the Church and What We Can Learn from Them. Jeff lives in Midway, Utah, and stays busy with a little lavender farm, some business consulting, and enjoying family. Links Torn: Why People We Love Are Leaving the Church and What We Can Learn from Them Part 1: What Leaders Can Learn From the People Who Are Leaving the Church | An Interview with Jeff Strong What to Say When Loved Ones Leave the Church | An Interview with Jeff Strong and Joseph Grenny The Data Behind Church Culture | An Interview with Jeff Strong TornByJeffStrong.com Instagram: @tornbyjeffstrong Facebook Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights In this follow-up episode, Kurt and Jeff discuss the complexities of faith transitions. The conversation focuses on the four stages individuals typically experience when questioning their faith and the cultural imbalances that can affect their sense of belonging. 00:02:18 – Understanding Faith Transitions 00:05:23 – Four Stages of Faith Transition 00:09:01 – Intensive Seeking Phase 00:10:19 – Relational Breaking Stage 00:12:47 – Importance of Conversations in Faith Transitions 00:13:35 – Embracing Different Perspectives 00:18:00 – Role Play: Navigating Faith Questions 00:20:10 – The Need for New Thinking 00:24:29 – Cultural Imbalances in the Church 00:30:34 – Hard and Unyielding Soil 00:39:51 – Shallow Stony Soil: Growth vs. Sanctuary 00:44:08 – Balancing Sanctuary and Transformation Key Insights Four Stages of Faith Transition: Individuals often go through integrity disruption, permission to question, intensive seeking, and relational breaking. Each stage reflects a different aspect of their journey as they navigate doubts and seek understanding. Cultural Imbalances: Jeff identifies four cultural imbalances in the Latter-day Saint community, including hard and unyielding soil versus acceptance, and sanctuary versus transformation. These imbalances can alienate individuals who feel their beliefs or experiences do not align with community expectations. Importance of Acceptance: Acknowledging and validating the experiences of those questioning their faith is crucial. Leaders should create an environment where individuals feel safe to express doubts without fear of judgment or ostracism. Nourishment vs. Protection: The conversation emphasizes the need for a balance between the protective aspects of church culture and the nourishing elements that foster growth and transformation. Leaders should focus on providing spiritual nourishment to help individuals thrive. Role of Conversations: Open and supportive conversations can significantly impact whether individuals choose to stay within the faith community. Leaders should approach discussions with empathy and understanding, recognizing the importance of relational dynamics. Leadership Applications Foster Open Dialogue: Encourage open discussions about faith and doubts within congregations. Create safe spaces where members can share their experiences without fear of being labeled or judged. Balance Protection and Nourishment: Strive to create a culture that values both adherence to standards and the acceptance of diverse beliefs and experiences. This balance can help retain members who may feel marginalized. Supportive Leadership: Leaders should model vulnerability by sharing their own faith journeys and struggles. This approach can help normalize the questioning process and foster a sense of community and belonging among members. The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

Every first Friday of the month, Kurt Francom hosts Zion Lab Live, where we review the latest happenings and conversations taking place in Zion Lab and across our online community. Kurt highlights key posts, trending discussions, and new podcast episodes—offering insights, context, and opportunities for deeper engagement. Jump into Zion Lab: https://app.leadingsaints.org/ In this episode, Kurt and livestream guests discuss the challenges faced by young married adults in the Church, particularly their faith and social dynamics. The conversation also touches on Mother’s Day experiences and the importance of intellectual engagement in church settings. Links & Resources

On this Salcedo Storm Podcast:Amanda Hopper is a homeschool mom and battle-tested conservative activist. She brings a proven record of mobilizing voters, strengthening grassroots infrastructure, and building winning coalitions across the state.ANDDavid Covey is the Former Orange County Republican Party Chairman. If it weren't for democrats, he would have beaten Dade Phelan, sparing Texas the last two years of his noxious left-wing influence in the Texas House.

In Part 2 of this episode of Paradigm Shifting Books, hosts Stephen and Britain Covey continue their conversation with their father, Stephen M. R. Covey, bestselling author of The Speed of Trust. Picking up where Part 1 left off, this half dives deeper into what high-trust leadership looks like in practice, from boardrooms to family dinner tables, and why the companies that are already good at trust are the ones most determined to get better at it.Stephen M. R. Covey walks through real-world examples of organizations that used trust as a performance multiplier, including Frito-Lay's Al Carey and the iconic Doritos Locos Taco partnership with Taco Bell, a billion-dollar product launched without a contract because two CEOs trusted each other completely. He unpacks the five waves of trust and makes the case that everything starts from the inside out, beginning with self-trust.The episode also gets personal. Stephen and Britain revisit a teenage speeding ticket that became a masterclass in how trust is lost, owned, and rebuilt through behavior, not words. Stephen M. R. Covey shares his own story of having to restore trust with a colleague he had unfairly criticized as CEO, walking through what it actually looks like to behave your way back into a relationship. The episode closes with two immediately actionable takeaways for anyone who wants to increase trust this week.What We Discuss[00:00] Introduction[01:30] Why companies that are already good at trust want to get even better[02:53] Case study: Frito Lay, Taco Bell, and the billion dollar Doritos Locos Taco [08:56] The five waves of trust[16:17] Making and keeping commitments to yourself to rebuild self-trust[18:13] Rebuilding trust once it's been lost: two paradigm shifts[22:50] Britain's teenage speeding ticket story[26:56] Stephen M. R. Covey's personal leadership failure[32:54] Two practical takeaways to increase trust this week[38:59] Closing reflections from Stephen and BritainResourcesParadigm Shifting BooksPodcastInstagram YouTube BookThe Speed of Trust by Stephen M. R. CoveyStephen M. R. CoveyLinkedInBritain CoveyLinkedIn InstagramStephen H. CoveyLinkedIn

Orlando R. Kelm is a retired professor from the University of Texas at Austin. He served in the Department of Spanish and Portuguese and the McCombs School of Business for over 37 years, teaching courses in Portuguese and Spanish language and linguistics. His research and publications focused on the cultural aspects of cross-cultural communication and the creative use of technology in language learning. Orlando was born in Calgary, Alberta, raised in Taylorsville, Utah, and educated at Brigham Young University and the University of California at Berkeley. He served in the São Paulo Norte Brazil mission, and his three favorite hobbies are studying foreign languages, acoustic guitar, and astrophotography and nature photography. Orlando recently published the book It's a Patriarchal Blessing!. Links It’s a Patriarchal Blessing Email Before a Patriarchal Blessing (Microsoft Word format) Email Before a Patriarchal Blessing (PDF format) Transcript available with the video in the Zion Lab community Watch the video and share your thoughts in the Zion Lab community Highlights Orlando discusses his experiences as a patriarch and the significance of patriarchal blessings. He emphasizes the importance of viewing these blessings as affirmations of identity and divine potential rather than as mere checklists or warnings. 00:02:28 – Orlando’s Calling as a Patriarch 00:03:52 – Challenges of Starting as a Patriarch 00:04:48 – Training and Preparation for Patriarchs 00:05:41 – The Pressure of Giving a Blessing 00:06:29 – Communicating First-Time Blessings 00:07:06 – Orlando’s Role as the Only Patriarch 00:07:55 – Impact on Gospel Study and Preparation 00:08:34 – Revelation and Inspiration in Preparation 00:09:40 – The Importance of Compassion 00:10:37 – Note-Taking for Blessings 00:12:00 – Reviewing and Editing Blessings 00:13:27 – The Nature of Patriarchal Blessings 00:14:35 – Preparing Candidates for Blessings 00:17:30 – Helping Candidates Feel Comfortable 00:19:06 – The Role of Patriarchs in the Church 00:20:10 – The Blessing Aspect of Patriarchal Blessings 00:21:09 – Avoiding a Checklist Mentality 00:22:32 – The Role of Personal Agency 00:23:36 – Orlando’s List of Recommended Talks 00:24:45 – Reducing Anxiety for Candidates 00:26:07 – The Experience of Giving Blessings 00:27:30 – The Importance of Seeing Potential 00:28:59 – Understanding Lineage in Blessings 00:30:33 – The Significance of Covenant and Gathering 00:31:47 – Contributions of Different Tribes 00:33:44 – The Role of Personal Revelation 00:35:58 – Flexibility in Interpreting Blessings 00:37:09 – The Lifelong Relevance of Blessings Key Insights The Nature of Patriarchal Blessings: These blessings should be viewed fundamentally as a positive source of love and divine identity. Orlando emphasizes that they are not patriarchal warnings, admonitions, or “chewing outs,” but rather tools to help individuals understand their divine worth. Preparation as a Patriarch: The process involves intense, ongoing spiritual preparation. Orlando explains that he often feels like a “faucet that cannot be turned off” in the days leading up to a blessing, as he studies scriptures and topics prompted by the Holy Ghost to prepare his mind to receive impressions. Mortal Delivery of Revelation: Patriarchs receive inspiration, but they must articulate it using their own mortal capacity, vocabulary, and understanding. Consequently, a patriarchal blessing is a collaboration between the Spirit and the patriarch’s mortal expression. The Fallacy of the “Checklist”: Recipients should avoid viewing their blessings as a list of required events (e.g., marriage, missions, children) to be checked off. Instead, they should see the blessing as a resource to be applied to all of life’s decisions, challenges, and experiences. Understanding Lineage: The declaration of lineage is not a DNA test but an invitation to participate in the Abrahamic covenant and the gathering of Israel. Each tribe's unique description provides a different “skill set” for how an individual can contribute to the Lord’s work. Leadership Applications Alleviate Anxiety: Leaders can help reduce the nervousness people feel about visiting a patriarch by fostering opportunities for the patriarch to interact with ward members (e.g., firesides, sacrament meetings, or activities) beforehand, making him a familiar figure rather than a stranger. Foster a Broad Interpretation: Bishops and leaders should encourage members to interpret their patriarchal blessings with flexibility. When members feel confused by their blessing, leaders can help them understand that the meanings may evolve and deepen as they face different stages and challenges in life. The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

The last year has seen an unusual spate of mid-decade redistricting. It was initiated by President Trump in 2025 when he urged the Texas legislature to redraw maps to favor Republicans in hopes of helping the GOP hold the House and the 2026 midterms.  State legislatures are at the center of these efforts in blue and red states. To offer some perspective, we sat down with Erin Covey, who leads coverage of the U.S. House for the Cook Political Report with Amy Walter, and Helen Brewer, who tracks redistricting legislation and developments for NCSL.  Covey explained the change to congressional maps in Texas, California, Virginia, and other states and discussed how the Supreme Court decision in a Louisiana case involving the Voting Rights Act could affect numerous districts over the next few elections.  Brewer offered some perspective on the history of redistricting, including mid-decade redistricting. She also discussed the basis and ramifications of the Supreme Court decision in Louisiana v. Callais. Resources “Changing the Maps: Tracking Mid-Decade Redistricting,” NCSL Cook Political Report with Amy Walter  

One of the hardest things I face as a father is watching my kids deflect responsibility and blame everyone else for their mistakes. A door slams in the car, and suddenly it's the wind's fault. A bad grade lands on the homework sheet, but somehow it's the teacher's fault. I know I'm not alone in this—it's one of the most common questions I get from our Dad Edge community. So I brought my brother Joe back to the Q&A to tackle it head-on, and I'm honestly still thinking about what he said. Joe has five kids of his own, including three daughters, so he's lived this battle in real-time. He's learned that what looks like defiance or dishonesty is often just a 12-year-old girl—or a 10-year-old boy—drowning in internal noise. There's social media, body image stuff, the need to be accepted, the pressure to be popular. As fathers, we can barely fathom the tornado of things swirling around in their heads. But when we understand that first, everything changes about how we respond. What struck me most was Joe's wisdom on adopted kids and their fear of failure. If your child came to you a different way—whether adopted or blended—there's an invisible layer of anxiety about worth and belonging. That's not an excuse for irresponsibility; it's context. And context changes how we coach. He walked me through how to use questions instead of accusations, how to celebrate integrity when we see it, and how to be careful with the words we speak because words become the narrative our kids believe about themselves. This Q&A is one you'll want to listen to twice. Once for the tactics on teaching ownership, and once to hear what Joe says about narratives and the power of telling your kids the truth about who they are. Because if we're building men—and that's what we do here—we have to give them a better story to believe about themselves.   Timeline Summary [0:02] Host introduces The Dad Edge mission: creating leaders of men, families, and communities [1:02] Welcome to June 2026 and the epic Q&A episode—plus announcement of exclusive Alliance giveaways this month [1:52] Four exclusive bonuses for joining the Alliance in June: signed copy of The Pursuit of Legendary Fatherhood, two courses ($500 value each), and 50 Intimate Conversation Starters [3:49] Joe joins and shares his excitement about these monthly Q&A conversations with the community [4:42] Sean submits the core question: His 12-year-old adopted daughter Angelina constantly blames others and won't take ownership for her actions [5:30] Joe responds: At 12, girls are in transition from childhood to womanhood with massive internal pressure around social media, body image, and acceptance [6:18] The key insight—girls can think about 5-6 things at once while most men focus on one track; understanding this is crucial [7:23] Covey's principle: Seek to understand before you seek to be understood; girls at 12 are anxious about their origin story and fear of failure [8:27] The adoption layer: Children who came to families differently often fear they'll be rejected again, which fuels the blame pattern [10:00] Use questions, not accusations: Instead of "Why did you slam the door?" try "Help me understand what happened"—questions keep the door open instead of triggering defensiveness [15:45] Teaching integrity and responsibility: Point out integrity every time you see it—in your child, in others, in everyday moments [38:36] Celebrate integrity immediately: "That showed so much integrity" builds the construct in your child's mind of what integrity actually looks like [39:43] The power of words: Life and death are in the tongue; be careful about criticism around performance because every child struggles with "not being good enough" [40:43] Give your kids a better narrative: The foundation for who they are as people is built on the words you speak and the truth you help them believe about themselves [43:52] Free resource: "Questions for the Car" PDF with 75 age-appropriate questions (5-8, 9-12, and teens) to build connection without the standard "how was school" questions [45:31] Reminder about Alliance June bonuses and gratitude for the community and reviews   Five Key Takeaways When your kid blames others, they're often drowning in internal noise. Before you react to the deflection, understand the 10 things happening inside their head—social pressure, body image, fear of rejection. Understanding first changes everything about how you coach. Instead of asking "Why did you do that?" use questions to understand. The word "why" triggers defensiveness immediately; "Help me understand what happened" keeps the conversation open and models curiosity instead of accusation. Point out integrity constantly—in your child, in strangers, in everyday moments. Integrity is an abstract word to a 10-year-old, so show them what it looks like. Celebrate it immediately. Build the mental model they'll use for the rest of their lives. The words you speak become the narrative your kids believe about themselves. Lies believed enslave a person; truth believed sets them free. Are you speaking words that will free your kids or words that will trap them? Build connection before you expect influence. Questions that create real dialogue—not "How was school?" but the kind that invites genuine conversation—are the bridge between you and your child's honesty.   Links & Resources The Dad Edge Podcast & Resources — https://thedadedge.com/1486 Join The Dad Edge Alliance — https://thedadedge.com/join Questions for the Car PDF (75 age-appropriate questions, ages 5-12 and teens) — https://thedadedge.com/kidquestions The Pursuit of Legendary Fatherhood book — https://thedadedge.com Creating More Patience in the Chaos course ($500 value, free in June) — https://thedadedge.com/join 50 Intimate Conversation Starters PDF (free resource for Alliance members) — https://thedadedge.com/join Closing If you're struggling with a kid who won't own their mistakes, this conversation is going to shift something in you. I know it did for me. Joe's insight about understanding the tornado of noise inside a preteen's head, and his challenge about the words we speak and the narrative we're building—that's the stuff that matters. That's legacy work. Join the Alliance in June if you want those resources, and don't miss the "Questions for the Car" PDF in the show notes. Your kids need questions that actually matter. Go out and live legendary.

In Part 1 of this 2-part episode of Paradigm Shifting Books, hosts Stephen and Britain Covey sit down with their father, Stephen M. R. Covey, to revisit The Speed of Trust nearly 20 years after it was written. Together, they explore the ideas behind the book, what Stephen M. R. Covey has learned after two decades of teaching trust around the world, and why trust remains one of the most important forces in leadership, business, teams, and relationships.Stephen M. R. Covey shares how the book grew out of his experience during the merger between Covey Leadership Center and FranklinCovey. Even though both companies had good people and strong values, years of competition created low trust inside the newly combined organization. Decisions slowed down, costs increased, people questioned motives, and the team became more internally focused than customer focused. That experience helped him see that trust is not just a social virtue, but a measurable economic force.The conversation unpacks two major paradigm shifts at the heart of The Speed of Trust: trust is financial, not just social, and trust is learnable. Stephen M. R. Covey explains how leaders and teams can intentionally build trust through credibility, behavior, language, frameworks, and practical action. Stephen and Britain also connect these ideas to sports, football, the Los Angeles Rams, and high-performing teams, showing why trust changes everything and why it can be built on purpose.What We Discuss00:00 - Introduction00:43 - Revisiting The Speed of Trust with Stephen M. R. Covey08:18 - Why Trust Became Stephen M. R. Covey's Life Work10:47 - The Big Shift: Trust Is Financial, Not Just Social12:36 - The Second Shift: Trust Is a Learnable Skill21:16 - What Sports Teams Reveal About High and Low Trust22:37 - The Backup Quarterback Test for Trust23:48 - Why Talent Alone Is Never Enough25:28 - The Power of Talent and Trust TogetherNotable Quotes[11:55] "Trust is financial, not just social. There's a business case for trust, and it's a compelling case." — Stephen M. R. Covey[12:55] “Trust is learnable. It's a learnable skill. It's a learnable competency.” – Stephen M.R. Covey[18:39] "Trust is the one thing that changes everything." — Stephen M. R. CoveyResourcesParadigm Shifting BooksPodcastInstagram YouTube BookThe Speed of Trust by Stephen M. R. CoveyStephen M. R. CoveyLinkedInBritain CoveyLinkedIn InstagramStephen H. CoveyLinkedIn

How a Unified Communication System Empowers Employees and Delights Customers  Shep interviews Damon Covey, General Manager of Unified Communications and Collaboration at GoTo. He talks about the importance of tailored, unified communication systems that reduce friction for both employees and customers.  This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    What advantages do unified communications bring to customer service?  How does integrating multiple channels enhance customer experience?  Why is minimizing friction important for trust and loyalty in service?  What are the disadvantages of generic versus tailored communication tools?  How can automation and AI improve customer support interactions?  Top Takeaways:    The "swiveling chair" problem hurts both customers and employees. Integrating all communication channels into a unified system prevents employees from constantly switching between programs, improving their workflow and eliminating unnecessary friction for customers.   Employees can't provide amazing customer service if they are using slow, broken, or outdated systems. Most of the time, customers are frustrated not because of the person helping them but because of the tools that make solving the problem more complicated.  Fragmented experiences erode customer trust. Whenever a customer has to repeat themselves or start over every time they switch between modes of communication (chatbot, email, phone, etc.), trust drops. Unified systems provide smooth experiences where the next agent knows what happened before and the best tools to help the customer are within easy reach.  Follow the journey that your customers prefer. Businesses need to adapt their communication channels and technology based on what their customers actually want to use. Meet the customers where they are, whether through traditional phone calls, emails, or digital messaging.  Plus, Shep and Damon discuss generational preferences in communication and how unifying these options can improve the customer experience. Tune in!  Quote:   "If you're building everything for everyone, you're special for no one."  About:    Damon Covey is the General Manager of Unified Communications and Collaboration (UCC) at GoTo. Before joining GoTo in 2021,  he served as Vice President of Product Management at Cox Automotive and spent 14 years in leadership roles at cybersecurity company Symantec.  Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Send us Fan MailJoin Sid as he chats with Anika Jackson about using Delphi to clone her voice and expertise so people can get real answers 24/7 without demanding more hours from her calendar. They break down what to upload, how to set guardrails, and how brands can turn an AI knowledge base into better customer experience and smarter lead capture. References:Trust and Inspire: How Truly Great Leaders Unleash Greatness in Others by Stephen M.R. Covey - https://www.amazon.com/Trust-Inspire-Leaders-Unleash-Greatness/dp/198214372XConnect with Anika:Your Brand Amplified Podcast - https://yourbrandamplified.com/LinkedIn - https://www.linkedin.com/in/anikajackson/The Trend Report is your inside look at the people, products and ideas shaping the future of workplace design.  We explore the evolving world of contract interiors, office furniture, and workplace design. From the interior design industry to commercial furniture and the future of work, we share insights, trends, and strategies that keep the office furniture industry and the interior design community informed and inspired.Connect with Sid:Home Page: www.sidmeadows.comPodcast Website:  https://www.sidmeadows.com/podcast Sid on LinkedInSid on InstagramSid on YouTubeThe Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

5-31-26 AM Worship Service"THE WAY Series" (Lessons From the Early Church)Message title - "What Does it Mean to Be a Witness?"Text - Acts 1:8Preacher - Covey WiseLooking for a church family?We invite you to grow with us!At Monroeville Christian Church, we are committed to teaching the Word of God, training disciples of our Lord, and transforming lives for Christ through our times of worship, fellowship, and service.Subscribe to receive our latest messages: https://www.youtube.com/@MonroevillechristianchurchConnect Card: https://monroevillechristianchurch.churchcenter.com/people/forms/510703 CONNECT WITH US:• Instagram - https://www.instagram.com/monroevillechristianchurch/• Facebook - https://www.facebook.com/MonroevilleChristianChurch • X/Twitter - https://x.com/MonroevilleCC • Website - https://www.monroevillechristianchurch.com/ Give Online: https://monroevillechristianchurch.churchcenter.com/givingCCLI Copyright License - 139774CCLI Streaming License - 20715699#PittsburghBibleStudy #PittsburghChurch#MonroevilleChristianChurch#Christian #ChurchOfChrist #Church#ChristianChurch #ForMonroeville #ThePlaceToBe#TeachTrainTransform #church #churchonline#biblestudy #biblestudyonline #biblestudyfellowship#MonroevilleChurch #churchonline #ChurchinMonroevillePA #ChristiansOnly#Sermons #BibleLessons #Gospel #JesusChrist #God

Cole Zesiger is a breakup and relationship coach, author, and content creator who specializes in helping people navigate heartbreak, healing, and healthy relationships. After experiencing a divorce at 23 and another difficult breakup soon after, Cole began openly sharing his journey online, eventually growing an audience of more than 750,000 followers across Instagram, TikTok, YouTube, and other platforms. Through his coaching programs, online community, and content, he has helped over 2,000 people work through breakups, strengthen their self-worth, improve communication, and build healthier relationships. His practical approach blends psychology, attachment theory, faith, and real-world experience to help people either reconcile in healthier ways or move forward with peace and confidence. Cole grew up in Utah and served as a missionary in the Manila Philippines Mission. He married his wife, Jocelyn, in 2023, and together they are raising their daughter, Daisy. When he's not coaching or creating content, Cole enjoys playing guitar, dirt biking, wildlife photography, and exploring the mountains. His debut book, Ex's and No's: The Breakup Advice You Don't Want to Hear, offers a roadmap for rebuilding confidence, healing attachment wounds, and creating lasting love. Links Ex’s and No’s: The Breakup Advice You Don’t Want to Hear CoachColeZesiger.com Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights Cole Zesiger discusses navigating early divorce and breakups within the Young Single Adult (YSA) community of The Church of Jesus Christ of Latter-day Saints. The conversation focuses on dismantling the spiritual stigma surrounding failed marriages and provides actionable methods for processing relationship trauma. 00:02:06 – Cole’s Journey Through Divorce 00:05:08 – The Reality of Early Marriage Challenges 00:07:56 – Understanding Attachment Styles 00:10:41 – The Impact of Divorce on Self-Perception 00:12:27 – The Aftermath of Divorce 00:14:06 – Reflecting on Past Relationships 00:17:14 – The Importance of Community Support 00:20:27 – Addressing the YSA Experience with Divorce 00:22:09 – Normalizing Divorce in Church Culture 00:24:34 – Understanding God’s Role in Relationships 00:27:10 – Creating Depth in Relationships 00:30:02 – The Importance of Service in Marriage 00:32:11 – Supporting Those Experiencing Divorce 00:35:37 – Best Practices for YSA Leaders 00:39:30 – Building a Present Worth Living In Key Insights The Perfection Stigma: Many young Latter-day Saints internalize a strict cultural path (e.g., mission, temple marriage) as a guarantee of success, leading to intense shame, identity crises, and a sense of absolute personal failure if a marriage ends in divorce. Anxious Attachment and Relationship Mechanics: Childhood and mission environments can inadvertently cultivate anxious attachment styles, causing individuals to compulsively try to “will a relationship into existence” or over-sacrifice personal needs rather than assessing core value compatibility. God's Will and Adversity: Divine promptings to marry do not mean God guaranteed a problem-free relationship; rather, adversity and divorce can be part of a broader spiritual landscape designed to build critical emotional skills and resilience. The Physiology of Heartbreak: Neurologically, overcoming a major breakup mimics chemical detox patterns seen in severe substance withdrawals, highlighting that the profound grief experienced by individuals is an intense physiological reality that requires intentional time to navigate. Active Relationship Maintenance: Sustainable long-term intimacy requires entering the “deep end” of a relationship by prioritizing consistent service actions strictly to maintain one's own love for their partner rather than doing so out of a codependent need for constant reciprocation. Leadership Applications Initiate Purposeful Social Inclusion: Leaders should deliberately look out for divorced or grieving ward members, actively connecting them to peer networks and social activities to replace isolation with a forward-looking sense of belonging. Shift the Spiritual Narrative: When counseling individuals facing separation, leaders can help reframe their perspective from viewing divorce as an identity-defining failure or sin to treating it as a difficult life trial that offers space for grace and personal growth. The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

Donna Hicks spent three decades at the world's hardest conflict tables and found one hidden injury beneath them all: a violation of human dignity. From the Middle East to Northern Ireland, she watched negotiations stall not over policy, but over something no one in the room had named. This episode is the word that changed everything, and the model she built around it.Dr Donna Hicks, author of Leading with Dignity and Associate at the Weatherhead Center for International Affairs at Harvard University, spent her career as a third party in unofficial diplomacy across the Middle East, Sri Lanka, Colombia and Northern Ireland. She co-facilitated the BBC series Facing the Truth alongside Archbishop Desmond Tutu, and her earlier book, Dignity, reshaped how the world understands conflict, connection and leadership. This one runs close to home for me. As a young boy from a Pied-Noir family — French people of European origin who had left Algeria after its independence — newly arrived in Nice, I was once told by a schoolmate to “get out of here.” I came home devastated. My father's answer, that I should be proud of where I came from and that I had something real to give, was dignity restored long before either of us had a word for it.In our conversation, we explore: → Why respect is earned but dignity is not, and how leaders who confuse the two quietly damage their teams → The ten elements of dignity, and the single one that 80% of employees say is violated most at work → What happened when the BBC sat victims and perpetrators face to face, and why healing did not require forgiveness → Why Donna now teaches dignity to eight-year-olds, and her advice to young leaders entering a harder world → Mandela consciousness: the three connections that rebuild dignity in any team, family or boardroom"I don't believe we need to find common ground. I believe we need to find higher ground." - Dr Donna Hicks, Harvard UniversityIf you have ever watched a meeting derail over something that was never really about the agenda, this conversation hands you the missing word, and a practical model for what to do next.

5-17-2026 Worship ServicePreacher - Covey WiseSeries - A.C.T.S. Model for Church Growth & Development (Credit - Jim Book)Message Title -"Spirit Driven"Text - Acts 4:23-31; 1 Peter 4:7-16Looking for a church family?We invite you to grow with us!At Monroeville Christian Church, we are committed to teaching the Word of God, training disciples of our Lord, and transforming lives for Christ through our times of worship, fellowship, and service.Subscribe to receive our latest messages: https://www.youtube.com/@MonroevillechristianchurchConnect Card: https://monroevillechristianchurch.churchcenter.com/people/forms/510703 CONNECT WITH US:• Instagram - https://www.instagram.com/monroevillechristianchurch/• Facebook - https://www.facebook.com/MonroevilleChristianChurch • X/Twitter - https://x.com/MonroevilleCC • Website - https://www.monroevillechristianchurch.com/ Give Online: https://monroevillechristianchurch.churchcenter.com/givingCCLI Copyright License - 139774CCLI Streaming License - 20715699#PittsburghBibleStudy #PittsburghChurch#MonroevilleChristianChurch#Christian #ChurchOfChrist #Church#ChristianChurch #ForMonroeville #ThePlaceToBe#TeachTrainTransform #church #churchonline#biblestudy #biblestudyonline #biblestudyfellowship#MonroevilleChurch #churchonline #ChurchinMonroevillePA #ChristiansOnly#Sermons #BibleLessons #Gospel #JesusChrist #God

Former mission president Bart Warner and his former missionary James Logan explore the dynamics, patterns, and spiritual impact of mentorship. Drawing from their shared history in the Texas Dallas Mission and their current professional collaboration, they discuss how deliberate interpersonal guidance fosters long-term progression. They focus on overcoming personal stagnation by cultivating effective mentor-mentee relationships to strengthen individuals and build Zion. Links Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights Bart and James discuss the importance of building relationships, the role of agency, and the impact of mentorship on personal and professional growth. 00:03:26 – Relationship Between Bart and James 00:04:04 – Bart’s Mission Presidency Experience 00:05:07 – Mentorship Principles 00:07:58 – Bart’s Influential Mentors 00:09:14 – James’ Background Before the Mission 00:10:11 – James’ Decision to Serve a Mission 00:12:11 – First Impressions of Bart as Mission President 00:13:01 – James’ Initial Struggles on the Mission 00:15:14 – The Importance of Following Mission Rules 00:17:14 – Spiritual Experiences on the Mission 00:19:46 – Agency and Mentorship 00:20:29 – The Role of Agency in Life 00:24:39 – Seeking Help from Others 00:25:57 – The Impact of Mentorship 00:28:07 – James’ Career Journey Post-Mission 00:30:06 – Bart’s Mentorship Approach 00:32:38 – The Evolution of Their Mentorship Relationship 00:35:29 – Learning from Mistakes in Business 00:37:00 – The Importance of Agency in Mentorship 00:39:03 – Lessons from Personal Experiences Key Insights The Danger of Spiritual Drifting: Referring to Napoleon Hill’s Outwitting the Devil, Bart explains that a primary tool of adversary-led stagnation is convincing individuals that “drifting” or coasting comfortably through life without progressing is acceptable. A Great Mentee Attracts a Great Mentor: Finding guidance begins with the posture of the learner. True mentorship thrives when a mentee actively desires progression, remains coachable, and seeks out wisdom during times of critical personal or spiritual need. Strict Obedience Unlocks Spiritual Momentum: Reflecting on James’s early mission struggles, the guests highlight how committing to precise alignment with established standards (like the missionary handbook) for even one week can completely shift an individual’s momentum and open doors to transformative experiences. The Dual Impact of Mentorship: True guidance is a mutual blessing. While the mentee receives navigation and structural metrics to succeed, the mentor is simultaneously sharped, humbled, and revitalized by watching the next generation progress. Leadership Applications Intervene with High-Expectation Challenges: When a ward member or missionary wants to give up, leaders can follow Bart’s example by offering a short-term, clear challenge rooted in exact covenant precision rather than immediately lowering expectations. Intentionally Bridge Generation Gaps: Leaders can structurally pair experienced members with younger adults in callings, ward council configurations, or ministering assignments to ensure that lived spiritual and temporal wisdom is actively transferred. The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

Being a lawyer is one of the most high-pressure jobs in the world, but it should not come at the expense of your health or your family. In this episode, hosts Bob Bianchi and Dave Bruno sit down with Texas litigator Marco Flores to discuss how to navigate the hard seasons of life and law with a healthy mindset. Marco shares his personal story of how the stress of starting a firm led to a physical health crisis and how he used that adversity to build a better way of living. We explore why law school fails to teach us how to actually live as lawyers and why optimizing your wellness is the missing infrastructure for long-term success. You will learn about the false bargain many professionals make, the power of time blocking using the Covey quadrants, and how to create specific identities that help you show up as the best version of yourself for your clients and your loved ones. We also redefine what toughness really means in the modern legal landscape, moving away from the old-school mentality of burnout toward a smarter, more sustainable toughness.

Gifford Nielsen played quarterback for Brigham Young University and six years for the NFL's Houston Oilers. He worked as the sports director for KHOU-TV in Houston for 25 years. In 1994, Giff was inducted into the College Football Hall of Fame. He was sustained as a General Authority Seventy of The Church of Jesus Christ of Latter-day Saints in 2013 and served as an Assistant Executive Director in the Missionary Department and in the Pacific, North America Northeast, North America Central and Africa West Area Presidencies. He was granted Emeritus status in 2024. Giff was born in Provo, Utah, and married Wendy Olson. They are the parents of six children. Links Find out more information about the cruise at SeaSaints.com. Use code LEADINGSAINTS to be part of our onboard experience. Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights Elder Nielsen explores how leadership principles from sports, professional media, and church service converge to build unified communities and lift individuals. He emphasizes how alignment with modern prophets and an openness to revelation elevate local leadership. 00:02:41 – Gifford Nielsen’s Background and Career 00:04:00 – Call to Serve as a General Authority 00:08:02 – Initial Experiences as a General Authority 00:10:07 – Preparing for General Conference Talks 00:12:43 – The Process of Receiving Inspiration 00:16:37 – Speaking at General Conference: Experiences 00:19:02 – Leadership Lessons from State Conferences 00:22:40 – Teaching Principles from Apostles and Prophets 00:25:14 – Importance of Gratitude in Leadership 00:29:00 – Reflections on Leadership and Service 00:32:05 – Learning from Lavell Edwards 00:38:04 – Transitioning Out of General Authority Role 00:40:21 – Experiences in West Africa 00:41:25 – Leadership Lessons from Lavell Edwards 00:44:44 – Lavell Edwards’ Genuine Leadership Style Key Insights The Power of Shared Gatherings: Larger church events, devotionals, and conferences foster a strong sense of togetherness that naturally pushes away negative outside influences and spiritually revitalizes participants. Dynamic, Spirit-Led Instruction: Effective leadership teaching involves adjusting prepared messages in real time based on the immediate spiritual needs, hearts, and faces of the congregation. Continuous Personal Preparation: Rather than relying solely on structured notes, a leader’s preparation must be a daily habit of scripture study, deep pondering, and intentional spiritual readiness. Prophetic Alignment: Local teaching gains transformative power when leaders deliberately anchor their messages in the specific doctrines and priorities emphasized by the living prophet. Authentic Preparation and People Management: Successful leadership requires a balance of understanding structural logistics (“the X’s and O’s”) while remaining fundamentally focused on breaking down barriers to unite and care for people. Leadership Applications Adapting Teaching Formats: Rather than adhering rigidly to pre-written notes during a stake or ward conference, a leader can observe the congregation, look into their hearts, and allow impressions to dictate the ultimate focus of the instruction. Implementing Daily Spiritual Habits: Leaders can shift from last-minute meeting preparation to a model of daily scripture immersion, ensuring they are always spiritually prepared to receive revelation whenever an unexpected counseling or teaching opportunity arises. Unifying Specialized Councils: When working with various ward or stake organizations, a leader can focus on breaking down institutional silos to build a culture of authentic collaboration focused entirely on the individuals they serve. The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

John Bushman served as a bishop for 6.5 years, as a member of many bishoprics, and currently serves as a Gospel Doctrine teacher. He has been a Seminaries and Institutes of Religion coordinator, Institute instructor, and is now a Seminary instructor. He has also taught EFY and FSY for 20 years. John loves hiking and going on adventures of most any kind. Links King Before Kingdom Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights John Bushman explores the necessity of a “faithful revival” centered on Jesus Christ rather than the institutional church. He argues that while the restored church is essential, members and leaders often mistake the “kingdom” for the “king,” leading to a checklist-based faith. The discussion focuses on transitioning from a culture of “legalism” to one of genuine “regeneration” through a relationship with the Savior. 00:04:04 – Importance of Collaboration in Leadership 00:05:39 – The Most Important Part of Sacrament Meeting 00:08:06 – The Concept of Revival in the Church 00:10:57 – Spiritual Sleep in the Church 00:12:16 – The Challenge of Routine in Worship 00:13:04 – The Importance of Understanding “Why” 00:14:28 – The Purpose of Church Services 00:19:00 – Faith vs. Knowledge in the Gospel 00:24:01 – The New Covenant vs. Old Covenant 00:27:25 – The Role of Jesus in Salvation 00:28:47 – The Shift Towards Jesus-Centered Worship 00:30:35 – The Importance of Personal Conversion Stories 00:32:51 – The Relationship Between Church and Christ 00:36:20 – The Role of Church Leaders in Focusing on Jesus 00:39:21 – The Concept of Legalism in Faith 00:44:50 – Moving Beyond Legalism to Grace Key Insights The “King” vs. the “Kingdom”: Bushman emphasizes that the church is the vehicle (the kingdom), but Jesus Christ is the destination (the king). A faithful revival occurs when the focus shifts from just belonging to the organization to surrendering to the Savior. Conversion vs. Testimony: A testimony often focuses on the truth of facts (e.g., Joseph Smith was a prophet), whereas true conversion is the decision to stop doing things one’s own way and surrender life to Jesus. The New Covenant of Faith: Bushman clarifies that “faith” in the New Testament is better understood as “trust” or “reliance,” similar to the trust one places in a surgeon. It is an internal change of heart rather than just an outward performance of commandments. Avoiding “Spiritual Autopilot”: Routines, such as the sacrament or repetitive church meetings, can lead to a “spiritual sleep” where members go through the motions without emotional or spiritual connection to God. Regeneration Over Prohibition: True change (regeneration) happens when a person no longer desires to do evil because their heart has been changed by grace, which is more effective than “prohibition” or simply following a list of “don’ts”. Leadership Applications Pattern Interrupts in Meetings: Leaders can revitalize routine ordinances by adding brief, 60-second “pattern interrupts”. For example, a bishop might briefly challenge the ward to think of one specific way to remember the Lord during the upcoming week just before the sacrament is administered. Shifting the “Why” of Meetings: Leaders should evaluate if their meetings are designed to increase knowledge (factoids) or to facilitate a “worship service” that connects individuals with divinity. Focusing on Redemption in Interviews: When working with members on repentance or baptism, John suggests focusing on the member’s commitment to follow Jesus for the rest of their lives rather than just confirming they believe the Church is true. The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

Dustin Peterson is the founder and president of Proof Leadership Group, a leadership consultancy that works with organizations to train leaders and help develop their company culture. He is also an author and recently published his fourth book, Meant for More: Waking Up to the Life You Were Sent to Live. He currently serves as the stake president in the Friendswood Texas Stake and has served as a seminary teacher, branch president, stake presidency counselor, and counselor in the Texas Houston South Mission. He lives in Houston with his wife and four children and loves bacon and Dallas sports teams. Links Meant for More: Waking Up to the Life You Were Sent to Live When Leaders Accidentally Limit Their Effectiveness | An Interview with Dustin Peterson Clarifying Purpose to Guide Your Calling, Work, & Family Life | An Interview with Dustin Peterson Leading with Your God-Given Talents | An Interview with Dustin Peterson Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights The conversation centers on the importance of purpose in leadership and personal development. Key Insights Purpose as Motivation: Purpose serves as a powerful source of motivation, helping individuals overcome challenges and find fulfillment in their roles, whether formal or informal. Crucibles of Experience: Personal trials and challenges often reveal one’s purpose. Reflecting on difficult experiences can lead to insights about how to serve others and make a positive impact. The Importance of “Why”: Understanding the deeper reasons behind actions and assignments is crucial for effective leadership. Leaders should help others grasp the “why” behind their responsibilities to foster engagement and commitment. Simplicity in Purpose Statements: Effective purpose statements should be short, bold, and idealistic, guiding individuals toward meaningful goals without being overly complex. Individual Purpose: Each person has a unique purpose that can be discovered through reflection on past experiences and aspirations for the future. Leadership Applications Fostering a Purpose-Driven Culture: Latter-day Saint leaders can create an environment where members feel empowered to explore their individual purposes, encouraging them to share their experiences and insights. Utilizing Reflection Exercises: Leaders can implement activities like journey mapping to help individuals identify their highs and lows, facilitating discussions that uncover personal purposes and motivations. Encouraging Open Dialogue: By prioritizing conversations about purpose and the “why” behind church activities, leaders can enhance engagement and inspire members to take meaningful action in their callings. 00:04:14 – Overview of Meant for More Book 00:05:08 – The Importance of Purpose in Leadership 00:10:07 – Purpose vs. Motivation in Leadership 00:12:13 – Understanding the Why Behind Ministering 00:15:14 – The Role of Purpose in Church Leadership 00:18:23 – Finding Personal Purpose Beyond Formal Roles 00:20:09 – The Three Components of Purpose 00:25:05 – The Impact of Crucibles on Purpose 00:30:07 – Creating a Purpose Statement for a Stake 00:34:51 – The Importance of a Rallying Point in Leadership 00:38:07 – Finding Purpose Outside of Formal Leadership 00:40:39 – Activity: Creating a Journey Map for Purpose 00:42:24 – Conclusion and Reflection on Growth Through Crucibles The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

Steven W. Shields, CMHC, CETII, CECII, is passionate about helping others regain their freedom by healing their root trauma. One of his greatest moments with clients is when he fires them. His hope is to help clients access that inner healing as quickly as possible so they can stop spending time and money in therapy, live the adventure, and experience the joys that life has in store for them. Steven loves dirt biking, Christian rap, and playing Pokémon with his kids. Links Is Mental Health Healing Possible? | An Interview with Steven Shields [ACCEPTED] Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights Steve discusses the importance of community and authenticity within Latter-day Saint congregations, and how to foster genuine connections and address the challenges of secrecy and shame in church settings. Key Insights Community vs. Secrecy: Steven emphasizes the distinction between confidentiality and secrecy. While confidentiality involves honoring individuals’ stories, secrecy can hinder authentic connections and healing. Authenticity in Leadership: Leaders are encouraged to model authenticity by sharing their own experiences and struggles, which can create a safe space for others to do the same. The Role of Therapy: Therapy serves as an artificial container for healing, providing tools and support that individuals may not find within their community. However, true healing often occurs through genuine relationships and community support. Cultural Challenges: Many members feel isolated or disconnected in their wards, often due to fear of judgment. Steven argues that this leads to a culture of silence, where individuals keep secrets rather than seeking connection. Building Connections: Leaders should actively work to create environments where members feel safe to share their struggles, thus fostering a sense of belonging and support. Leadership Applications Encourage Vulnerability: Leaders can promote a culture of openness by sharing their own challenges and inviting members to do the same, which can help break down barriers of shame and secrecy. Facilitate Small Groups: Organizing smaller gatherings or discussion groups can help members connect on a deeper level, allowing for more meaningful conversations and support. Model Authenticity: By being transparent about their own journeys, leaders can inspire others to engage authentically, ultimately strengthening the ward community and enhancing overall unity. 00:03:43 – The Importance of Community 00:04:16 – Current Trends in Therapy 00:05:40 – Managing vs. Healing 00:08:10 – The Role of Worthiness 00:09:50 – The Journey of Repentance 00:11:32 – Addressing Pornography in Leadership 00:12:25 – Confidentiality vs. Secrecy 00:14:05 – The Nature of Confidentiality 00:15:10 – The Need for Vulnerability 00:18:25 – Creating Safe Spaces in Church 00:19:28 – The Power of Authenticity 00:21:11 – Building Connections in the Ward 00:23:29 – The Role of Community in Recovery 00:25:17 – The Importance of Sharing Stories 00:27:39 – Overcoming Fear and Shame 00:29:10 – The Cost of Speaking Up 00:30:57 – The Role of Therapy in Healing 00:32:19 – Building Community in the Church 00:34:06 – The Future of Healing and Community 00:35:17 – The Role of Therapy as an Artificial Container 00:37:14 – The Need for Organic Healing 00:40:10 – Therapy and Community The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

As a culture change enthusiast with hundreds of presentations under her belt, Dr. Christy Kane transforms audiences when she speaks. Her message is based on the belief that embracing mental health as a positive is essential to thriving.   All of Dr. Kane’s work has one goal: to help people care for their brains and live better lives. By incorporating brain-based research, storytelling, and a thought-provoking delivery, she makes difficult topics engaging and memorable.​   Dr. Kane has a Doctorate in Psychology and a clinical license (CMHC) in addition to being a successful business owner and leader. Dr. Kane has provided mental health corporate consulting, corporate training, and professional development training for school districts in multiple states.  Links KaneCounselingServices.com Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights Dr. Kane discusses the complexities of mental health within the context of church leadership. The conversation focuses on how leaders can better understand mental health dynamics, set appropriate boundaries, and support members effectively. Key Insights Understanding Mental Health Trends: Dr. Kane highlights the rise of “gray divorce,” where older couples are increasingly seeking divorce after decades of marriage, often due to lack of growth and connection in their relationships. Boundaries in Leadership: Leaders must establish clear boundaries to protect their mental health and avoid overstepping into roles that require professional training, such as therapy. This includes recognizing when to refer members to mental health professionals. Curiosity Over Judgment: Leaders should approach conversations with curiosity rather than jumping to conclusions. Asking open-ended questions can help members feel safe and understood, allowing for more effective support. Recognizing Mental Health Issues: Leaders need to differentiate between spiritual struggles and mental health issues. Persistent feelings of disconnection from the spirit may indicate underlying mental health concerns that require professional intervention. Communication with Professionals: When referring members to therapists, leaders should ensure that proper releases of information are signed, allowing for effective communication between the therapist and the church leader. Leadership Applications Establishing Clear Expectations: Leaders can set the tone for their interactions by clarifying that they are not therapists and that they will refer members to professionals when necessary. This helps manage expectations and reduces the risk of burnout. Promoting Open Dialogue: By fostering an environment of curiosity and openness, leaders can encourage members to share their struggles without fear of judgment, leading to more meaningful support and connection. Utilizing Resources Wisely: Leaders should leverage available resources, such as mental health professionals, to assist members effectively while maintaining their own well-being. This includes participating in training sessions to better understand mental health dynamics and how to address them. 00:02:00 – Mental Health Trends: Gray Divorce 00:04:00 – Dynamics of Empty Nesters and Relationships 00:05:30 – Vision for Mental Health Content Creation 00:06:00 – Importance of Understanding Mental Health for Leaders 00:08:00 – Navigating Shame, Guilt, and Godly Sorrow 00:10:00 – Boundaries in Leadership Roles 00:12:00 – Comparing Bishop and Therapist Roles 00:14:00 – Recognizing Depression vs. Spiritual Issues 00:16:00 – Setting Boundaries in Conversations 00:18:00 – Importance of Curiosity in Leadership 00:20:00 – Referring to Professional Therapists 00:22:00 – Communicating with Therapists: Best Practices 00:24:00 – Managing High-Risk Conversations 00:26:00 – Maintaining Trust in Confidentiality 00:28:00 – Addressing Secrets in Relationships 00:30:00 – Importance of Self-Care for Leaders 00:32:00 – Strengthening Family and Ward Culture 00:34:00 – Addressing Feelings of Loneliness Among Women 00:36:00 – Upcoming Topics for Mental Health Discussions The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

Jeff Strong worked nearly 30 years in the consumer products industry as a senior executive at Procter & Gamble and global president and chief customer officer at Johnson & Johnson. He then taught in the Marriott School of Business at Brigham Young University and worked as an advisor to the Church before serving as a mission leader in the Arkansas Bentonville Mission. Jeff has since spent several years doing research on why people are leaving the Church. He recently published the book Torn: Why People We Love Are Leaving the Church and What We Can Learn from Them. Jeff lives in Midway, Utah, and stays busy with a little lavender farm, some business consulting, and enjoying family. Links Torn: Why People We Love Are Leaving the Church and What We Can Learn from Them What to Say When Loved Ones Leave the Church | An Interview with Jeff Strong and Joseph Grenny The Data Behind Church Culture | An Interview with Jeff Strong TornByJeffStrong.com Instagram: @tornbyjeffstrong Facebook Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights 00:02:42 – Competing Narratives in Church Growth and Disaffiliation 00:04:22 – Personal Connection to Disaffiliation 00:06:36 – The Journey to Understanding Disaffiliation 00:09:05 – The Role of Data and Personal Experience 00:10:54 – The Complexity of Disaffiliation 00:12:11 – The Challenge of Measuring Disaffiliation 00:15:09 – Research Methodology and Findings 00:17:29 – Understanding the Audience for “Torn” 00:19:30 – The Importance of Accurate Understanding 00:20:36 – Celebrating Strengths While Facing Challenges 00:22:03 – The Impact of Local vs. Global Growth 00:25:41 – The Role of Missionary Work 00:27:06 – The Need for a Balanced Perspective 00:29:26 – The Misconception of Resurgence Among Young People 00:31:03 – The Data on Disaffiliation 00:35:02 – The Four Waves of Disaffiliation 00:40:53 – Wave One: Lifestyle and Depletion 00:43:17 – Personal Anecdote on Depletion and Church Experience 00:44:19 – Wave Two: Doubt and Disbelief 00:46:05 – Wave Three: Cultural and Social Factors 00:48:12 – Wave Four: Institutional Issues 00:50:00 – The Importance of Understanding and Addressing Disaffiliation Key Insights Competing Narratives: The church is experiencing growth in certain areas, such as baptisms and missionary work, but disaffiliation remains a significant concern, with many individuals quietly stepping away from their faith. Personal Connection: Jeff shares his personal journey of grappling with his son’s disaffiliation, highlighting the emotional impact and the need for a deeper understanding of why individuals leave the church. Research Findings: Jeff’s research indicates that approximately 40% of active members have disaffiliated since 2000, with various reasons categorized into “waves,” including lifestyle challenges and deeper faith crises. Cultural Dynamics: The discussion emphasizes the importance of recognizing the cultural pressures within the church that may lead to feelings of depletion rather than spiritual fulfillment for some members. Engagement vs. Disaffiliation: While many active members report strong engagement and purpose, a significant portion of young adults are less affiliated with organized religion, indicating a complex relationship with faith. Leadership Applications Fostering Understanding: Leaders can benefit from understanding the reasons behind disaffiliation to create a more inclusive and supportive environment for those struggling with their faith. Encouraging Open Dialogue: By promoting open conversations about faith challenges, leaders can help bridge the gap between those who feel fulfilled in their faith and those who are struggling. Addressing Cultural Pressures: Leaders should be aware of the cultural dynamics that may lead to feelings of depletion among members and work to create a more nurturing and understanding community that supports individual spiritual journeys. The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

Robin Ritch has spent her career building things that matter. She has led teams at Microsoft, Intel, and Cisco, and most recently served as President and Publisher of Deseret News Publishing Company, where she helped transform a 172-year-old institution into a nationally recognized digital voice. Throughout her career, Robin has had a knack for seeing around corners. She has launched new products, modernized organizations, and brought together unlikely communities around conversations that matter. She gives back through board service at The Policy Project, WikiCharities, Social Venture Partners, and Mission Edge, organizations working to make communities stronger. For as long as she can remember, Robin has been fascinated by women and their relationship with God. That lifelong curiosity is what led her to write “Using Friction to Grow”, her first book. Robin examines case studies of Latter-day Saint women who navigated significant social and ecclesiastical changes during the 1970s. She discusses how these women managed friction from society, family, and the Church to develop deeper discipleship and personal sanctification. Links Using Friction to Grow: Stories of Strength and Resilience, LDS Women 1968-1976 Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights Key Insights The Purpose of Friction: Friction is a divine design intended to slow individuals down, allowing them to refine their relationship with God and smooth away “rough edges” of character. Personal vs. Organizational Revelation: Individuals may receive personal revelation for their own lives that precedes broader organizational shifts within the Church. Historical Resilience: Women in the 1970s drew strength from the stories of their suffragette grandmothers, recognizing that navigating tension within a faith community is not a new phenomenon. Individual Agency and Revelation: The women Robin interviewed did not view Church counsel as a reason to stop their personal progression; instead, they used it as a prompt to seek their own confirmed answers through prayer and fasting. Grace for Diverse Paths: These women practiced deep empathy, recognizing that God provides unique answers for different individuals and that one person’s path does not dictate the “correct” path for everyone else. Leadership Applications Validating the Struggle: Leaders can help members understand that feeling “friction” with a policy or teaching is not a sign of unworthiness but an opportunity for a sanctifying “wrestle” with God. Managing Implementation: Recognizing the gap between revelation and organizational implementation helps leaders be more patient with institutional changes and more supportive of members who see needs before the organization adapts. 00:02:00 – Robin’s Book: Using Friction to Grow 00:03:00 – The Importance of Women’s Stories 00:04:00 – The 1970s: A Time of Friction for Women 00:06:00 – The Equal Rights Amendment and Church Response 00:07:00 – Personal Stories of Friction and Faith 00:09:00 – Navigating Friction in Faith Communities 00:10:00 – The Role of Personal Revelation 00:12:00 – The Nature of Friction in Growth 00:13:00 – Engaging with Friction for Personal Growth 00:15:00 – The Evolution of Church Practices 00:17:00 – The Importance of Change and Growth 00:18:00 – Balancing Hope and Disappointment in Faith 00:20:00 – The Role of Friction in Personal Development 00:21:00 – Story of a Woman’s Experience with Church Leadership 00:24:00 – Finding Strength in Christ Amidst Friction 00:25:00 – The Impact of Personal Stories 00:27:00 – The Need for Women’s Voices in the Church 00:29:00 – Encouragement for Women in Parenting 00:30:00 – Broadening Engagement Beyond Parenting 00:32:00 – The Importance of Sharing Light 00:33:00 – The Role of Leaders in Navigating Friction 00:37:00 – Understanding Different Perspectives 00:40:00 – The Influence of Social Media on Women’s Stories 00:41:00 – The Responsibility of the Hearer in Storytelling The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

David Boice is a faith-based storyteller and traveler originally from Wausau, Wisconsin, and the creator of the YouTube series 52 Churches in 52 Weeks. What began as a personal search for a spiritual home became a nationwide journey through nearly 200 congregations, documenting not just what churches teach, but how they receive those walking in for the first time. His work offers a unique window into the lived experience of faith, community, and belonging across modern Christianity. Through these road stories, David has developed a thoughtful perspective on the subtle dynamics that shape religious communities—hospitality, fellowship, teaching, and the process by which a stranger becomes an insider. His content blends spiritual curiosity with candid reflection, inviting viewers to engage faith in a more personal and experiential way. In April 2024, David was baptized into The Church of Jesus Christ of Latter-day Saints. He recently relocated to Utah and is now developing 52 Temples in 52 Weeks, a companion project exploring temple worship, symbolism, and covenant faith. Alongside his content, he has used his platform to support causes such as St. Jude Children's Research Hospital. When he's not traveling or filming, David can usually be found writing, editing, or wrestling with deeper questions—like whether dad jokes qualify as a spiritual gift. Links YouTube @52churchesin52weeks YouTube @52temples Watch the video and share your thoughts in the Zion Lab community Transcript available with the video in the Zion Lab community Highlights David discusses his unique journey of visiting various denominations before joining The Church of Jesus Christ of Latter-day Saints. The conversation focuses on the impact of church culture, the power of a welcoming environment, and the lessons Latter-day Saint leaders can learn from the strengths and weaknesses of other faith traditions. 00:03:38 – David’s Background and Spiritual Journey 00:05:51 – Fallout with the Lutheran Church 00:07:45 – The Idea of Visiting 52 Churches 00:10:05 – Documenting the Church Visits 00:12:17 – The Need for Community and Church 00:13:41 – First Visit to The Church of Jesus Christ of Latter-day Saints 00:18:25 – Insights on Church Culture and Leadership 00:21:02 – The Importance of Welcoming Visitors 00:22:04 – Generational Disconnect in Churches 00:25:24 – The Role of Missionaries in Church Culture 00:26:16 – Cleaning Assignments and Ownership 00:30:16 – Communion Practices Across Different Churches 00:32:23 – The Significance of Communion in Worship 00:36:19 – Differences in Communion Timing and Structure 00:40:03 – The Role of Communion in Community and Faith 00:45:09 – Unique Takeaways from Church Visits and Experiences Key Insights Welcoming Environment: David emphasizes the importance of a communal atmosphere in churches. He found that Latter-day Saint congregations were notably more welcoming, with members actively engaging with visitors, which contrasted sharply with his experiences in other churches. Communion Practices: The sacrament in Latter-day Saint services is conducted early in the meeting, which David found refreshing compared to other traditions where communion is often the main event. This practice fosters a sense of community and shared purpose. Involvement and Ownership: David appreciated the opportunities for active participation in the Latter-day Saint community, such as cleaning assignments, which gave him a sense of ownership and responsibility within the ward. Generational Engagement: He noted the generational dynamics in church attendance, observing that many mainline Protestant churches struggle to engage younger generations, while Latter-day Saint congregations maintain a strong sense of family and community. Cultural Differences: David highlighted the differences in how various churches approach worship, including the use of sensory elements in Catholic services versus the more straightforward approach in many Protestant services. Leadership Applications Foster a Welcoming Culture: Latter-day Saint leaders can prioritize creating a welcoming environment by encouraging members to actively greet and engage with newcomers, ensuring that visitors feel valued and included. Encourage Participation: Leaders should provide opportunities for members to take on responsibilities within the ward, fostering a sense of ownership and community involvement that can enhance engagement and commitment. Focus on Community Building: By emphasizing the importance of family and community in church activities, leaders can help bridge generational gaps and create a more inclusive atmosphere that resonates with all members. The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

Jump into Zion Lab: https://app.leadingsaints.org In this episode we back up to early March for the first “Leading Saints Live” livestream where Kurt Francom explains more about Zion Lab and shares highlights from discussions. We discuss: Zion Lab as a Resource Generational Disconnect: The gap between older and younger generations, the pressure to conform to expectations, and the facade of compliance rather than genuine engagement Bishopric Responsibilities: Shifting responsibilities of bishops and balancing their focus on youth while ensuring all members receive adequate support and ministering Communication Strategies: Ask open-ended questions and foster a non-judgmental environment to promote dialogue and understanding Boundary Changes and Transparency: Is there a need for transparency regarding boundary changes? Can communication reduce anxiety and foster acceptance? The Power of Naming: Inclusion and Belonging for LGBTQ+ Families in Church Discussions How to become a Zion Builder (and how to get a sponsored membership if cost is a barrier) ► Links & Resources: