The Beauty Business Podcast

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Adam Chatterley from SalonBusinessSecrets.com brings his global spa, salon and wellness industry knowledge and expertise direct to your ears so you can start and grow your independent salon or beauty business as quickly and effectively as possible to match your goals and desires. Discover how you can get all the clients you want (and keep them coming back) so you no longer have to worry about quiet appointment books. Harness the amazing power of marketing using the internet and use your website and social media to drive your business beyond just getting more page likes. Learn how to master the art of retail sales without effort, set your prices to maximise revenue, reduce your costs, get the most from your team, create a salon business plan, work out your salon key performance indicators and much, much more all in one place. Adam uses his wealth of industry contacts to invite expert guests as often as possible to talk about a specific topic and bring you their incredible insight and knowledge. Normally you would need to travel to industry events and seminars, plus invest significant money to learn from this calibre of speaker, consultant or presenter, but here you’ll get is all straight to your pc or mobile device all for FREE.

Adam Chatterley : Spa and Salon Business Strategist, Speaker and Writer


    • Feb 5, 2025 LATEST EPISODE
    • infrequent NEW EPISODES
    • 35m AVG DURATION
    • 279 EPISODES

    4.9 from 91 ratings Listeners of The Beauty Business Podcast that love the show mention: adam is amazing, salon owner, adam and his guests, thanks adam, listening to adam, owned, skincare, usa, biz, hair, owners, implement, actionable, opening, industry, small, advice, helpful, run, information.


    Ivy Insights

    The Beauty Business Podcast is an incredibly insightful and informative show that provides valuable information on running a successful beauty business. The host, Adam, does a fantastic job of staying up to date with industry trends and keeping the topics relevant and engaging. Whether you are in the beauty business or just looking for motivation to improve your business and life, this podcast is a great listen.

    What sets this podcast apart is its focus on running ON your beauty biz versus just working IN it. This distinction is crucial for anyone looking to grow and expand their business. The episodes provide actionable advice on topics such as marketing, pricing services, and managing operations. Adam's expertise shines through as he delivers smart business techniques that can drive you to the top.

    One downside of the podcast is that it may not be as beneficial for established beauty business owners who have already implemented many of the strategies discussed. However, even experienced salon owners can still find value in the episodes as they serve as reminders of important principles and provide new insights into industry trends.

    In conclusion, The Beauty Business Podcast is a must-listen for anyone in the beauty industry or those looking to start their own salon or spa. Adam's knowledge and passion for helping fellow beauty professionals shines through in each episode. With its valuable information, actionable advice, and inspiring content, this podcast is sure to help you level up your beauty business game.



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    Latest episodes from The Beauty Business Podcast

    BBP 194: 9 Cheat Codes to Grow Your Beauty Business in 2025

    Play Episode Listen Later Feb 5, 2025 33:48


    The beauty industry has faced some tough times recently, but this year could be the turning point—if you're ready for it.  In this episode, I'll share 9 powerful strategies to guarantee growth, no matter what the economy throws your way. From mastering your numbers and pricing for maximum profit to simplifying your business and setting it to […]

    BBP 193: Easy Wins For Your Social Media in 2024

    Play Episode Listen Later Jun 2, 2024 68:50


    Let's explore the relentless evolution of social media with a fresh perspective from Chloe Parry, Content Marketing Executive at Carden Park Hotel.  We delve into the challenges posed by constant platform changes and algorithm shifts, offering practical strategies for individuals and businesses to stay ahead in 2024. Chloe shares her actionable tips to actually get […]

    BBP 192: What Pricing Crisis?

    Play Episode Listen Later May 15, 2024 32:52


    Let's get this straight. There isn't a pricing crisis in the beauty industry. There is a major pricing problem, but it's not a crisis.  It's not just suddenly happened, even though some scaremongerers would have you believe it has. In this episode, I'm going to solve your biggest issues, mistakes and hang ups around pricing.  […]

    BBP 191: The Greatest Show?

    Play Episode Listen Later Apr 17, 2024 28:21


    In this episode, let me tell you about the best business conference for independent beauty business owners, certainly in the UK. There's nothing like meeting in the real world with your peers, brands, suppliers, and inspirational leaders within your industry. It's not my event, but it's the next best thing . . . and I […]

    BBP 190: BE MORE PROVOCATIVE

    Play Episode Listen Later Apr 3, 2024 16:24


    In this episode,we delve into the idea of how being more provocative can be your secret weapon to stand out and capture attention in a crowded market. But what does that mean and how exactly can you be more provocative?  Let me share my favourite 3 ways to do this with examples you can freely […]

    BBP 189: Mastering Your Day: My Four-Step Strategy for Instant Productivity

    Play Episode Listen Later Mar 26, 2024 18:31


    Ever have those days when you're unsure what to work on and in what order? Or you find yourself with an unexpected block of time you want to make use of, only to be so unsure of what to work on that you waste half the time trying to decide? In this episode of the […]

    BBP 188: Quit Worrying About Gaps in Your Appointment Book

    Play Episode Listen Later Mar 14, 2024 19:33


    Let's tackle a super stressful but mission-critical aspect of managing your beauty business – those gaps in your appointment book.  …a.k.a. too much white-space! In a recent coaching call a one-to-one client of mine said she was stressed and having sleepless nights over empty slots in her appointment book – after all, empty slots equal […]

    BBP 187: How to GROW Your Beauty Business – Part 2

    Play Episode Listen Later Feb 9, 2024 29:46


    In this episode, we're diving  into the secrets of attracting and converting not just more clients, but better clients. Discover why quality matters more than quantity, and learn the strategic steps to connect with your ideal clients and grow your business without feeling overwhelmed.  LISTEN NOW for actionable insights and practical tips to attract the […]

    BBP 186: How to GROW Your Beauty Business – Part 1

    Play Episode Listen Later Jan 10, 2024 29:20


    In this special collab between The Beauty Business Podcast and the Beauty Business Secrets Blueprint™, we uncover the essential business strategies you need in the GROWTH stage of your business; around $3k per month up to $8k per month in revenue. The BLUEPRINT shows you what needs to be in place and where your focus […]

    BBP 185: Don't look back in anger; do this instead!

    Play Episode Listen Later Dec 22, 2023 15:02


    One of the things I've realised as I work with more and more business owners is that people don't look behind them often enough. Whether or not it's the coming to the end of the year when you listen to this, it's essential to look back occasionally in your business to see how far you've […]

    BBP 184: Starting a Beauty Business The Right Way

    Play Episode Listen Later Dec 20, 2023 28:58


    Starting a business can be an exhilarating journey, but it doesn't come with an instruction manual. You want it to be freeing, exciting, and rewarding, but more often, it's hard, daunting, and overwhelming, eventually leaving you frustrated. What if I told you that it doesn't have to be like this because I've created the IKEA […]

    BBP 183: The Magic Word That Will Fill Your Appointment Book

    Play Episode Listen Later Dec 12, 2023 20:30


    We tell our kids the magic word is “please”.  However, “please” won't get you very far in business.  There's a different magic word you want to use if you want those gaps in your appointment book to be a thing of the past. Because, once you hear it . . . and understand the power […]

    BBP 182 : The Next-Gen Future Skin Tech That Will Make You Money and Save You Time

    Play Episode Listen Later Dec 6, 2023 44:34


    Whatever your feelings about AI, it's here now, and it ain't going nowhere! But beyond writing your social media posts for you and helping you with your grammar, is there really anything AI can do for your business? Until now, I'd argue the answer was no. But I've discovered something truly amazing. Skincare-focused tech that […]

    BBP 181 : How To Create A Business Plan To Have Your Best Year Ever!

    Play Episode Listen Later Dec 1, 2023 35:49


    Whether you're starting out or just trying to get your existing business a bit more organized, writing a business plan is the perfect way to clearly outline how your business will operate, declare goals, and set out a strategy to reach those goals over the next 12 months. But a lot of business owners don't […]

    BBP 180 : How to Create Killer Promotions

    Play Episode Listen Later Nov 20, 2023 31:43


    I admit it, I was wrong! I'm changing my advice regarding mass marketing events such as Black Friday and Cyber Monday. …because, if you can't beat 'em, join 'em! In recent years, they have become synonymous with excessive discounts, resulting in significant potential business revenue losses if you're not careful. And that's why I'm not […]

    BBP 179 : How to Get More Bookings in 7 Days

    Play Episode Listen Later Oct 30, 2023 27:52


    Welcome to this collaboration edition of the Beauty Business Podcast, with refreshing twist from my usual episodes. This week, I am thrilled to share with you to one of the most valueable tools I have ever developed for building a successful business – the Seven Day Booking Boost.  A few years back we transformed it […]

    BBP 178 : The Simple Trick To Getting More Clients on Facebook

    Play Episode Listen Later Oct 17, 2023 28:09


    It's no secret that Facebook is a HUGE source of potential clients for your beauty business. But engagement is down, comments are like getting blood from a stone and actually getting people to make a booking is like something from Mission Impossible. So that leaves you with running Ads right? Wrong! There's a simple trick […]

    BBP 177 : The Best Referral System Ever

    Play Episode Listen Later Sep 21, 2023 42:57


    The best new clients don't come from social media; in fact, most of the time it happens through word of mouth or referrals. With a solid referral scheme in place, you won't have to exhaust yourself with relentless self-promotion and social media flogging. What? Don't have a referral system in place?  Fear not! You've stumbled […]

    BBP 176 : The Secret to Winning Your Week

    Play Episode Listen Later Aug 22, 2023 23:33


    There's nothing more frustrating than getting to the end of the week and thinking… “What the hell did I do this week?” Especially when you know you barely had a moment to yourself. It's frustrating, it's demotivating and it means you're NOT making progress in your business or your life. In this episode I'll share […]

    BBP 175 : How to Build a Team that Sets You Free

    Play Episode Listen Later Aug 8, 2023 60:46


    Team problems are the bane of every beauty and wellness business owner's existence.  It's like a never-ending battle if you're not careful and certainly one that I'd rather not deal with. However, fear not, for I have a special guest joining us on this episode –  beauty therapist turned team dynamic sorceress. Kelly Shaw's here […]

    BBP 174 : The Beginners Guide to SEO

    Play Episode Listen Later Aug 1, 2023 43:03


    So you've got your website built . . . that was fun! Now how on earth do you get people to see the damn thing? Well, beyond telling people about it, this is where the mystical world of S.E.O. comes in. Note: S.E.O. stands for Search Engine Optimisation, which still doens't mean much, but we'll […]

    BBP 173 : Get More Clients from Google

    Play Episode Listen Later Jun 19, 2023 46:02


    Beauty business owners repeatedly tell me that some of their best clients come from Google  . . .  And to get more clients from Google, you've simly got to give google what it wants.  That's where your Google Business Profile comes in. By setting up your profile CORRECTLY you can easily climb to the top […]

    BBP 172 : How to Make People Do What You Want on your Website

    Play Episode Listen Later May 29, 2023 29:50


    Wouldn't it be great if people just did exactly what you wanted them to? Well, I'm not into mind control as such, but when it comes to your website, there are some simple tricks you can use to ensure  people actually check out your site and then take the action you want them to take […]

    BBP 171 : Weaponise Your Website

    Play Episode Listen Later May 22, 2023 39:53


    “Why bother with websites when we have our social media profiles?” is a question that still gets asked by beauty business owners all the time. And it seems like the argument for ditching a website keeps getting stronger as the likes of Facebook and Instagram offer us more and more ‘tools'. Thing is . . […]

    BBP 170: The Beauty of Analytics: How Mastering Numbers Can Transform Your Beauty Business

    Play Episode Listen Later May 4, 2023 40:04


    Do you struggle with understanding the financial side of running your beauty business?  Do you find it tedious and overwhelming?  Well, what if we told you that it could actually be the easiest and most fun way to grow your business? In this episode, we chat with the amazing Shawnie Curtis, a beauty business owner […]

    BBP 169 : Beyond the Individual: How to Make Your Team Work with Phil Jackson

    Play Episode Listen Later Apr 18, 2023 36:27


    Are you a beauty business owner struggling with starting, hiring or managing your team members? In this episode, we've brought back Phil Jackson, founder of Build Your Salon, to share his expertise on tackling these challenges. Phil walks us through his proven strategies for hiring exceptional team members and how to effortlessly manage them to […]

    BBP 168: Busting Myths: The Truth About The Skin Business with Andrew Hansford

    Play Episode Listen Later Apr 3, 2023 48:25


    This week, IT'S ALL ABOUT SKIN! It's not about skin care, it's an episode for those beauty professionals who are specializing in skin and those who might be interested to be a skin expert or aesthetician. In fact, we're busting all the big myths about the business side of skin. Internationally renowned, skin expert, Andrew […]

    BBP 167 : Crush Your Cancellations

    Play Episode Listen Later Mar 22, 2023 40:55


    WE'RE BACK!  And if you want to know why we've been in hibernation a little longer than usual, then check out the intro of this episode for some exciting updates and BIG personal news. But so many of you messaged to ask what had happened to the podcast, I've made it a priority and decided […]

    BBP 166: Come on … frame yourself!

    Play Episode Listen Later Dec 13, 2022 15:22


    Just a few more days until 2023 and if you're ready to FOCUS on what matters and get the results you want, then I've got a special Christmas surprise just for you! Let me introduce to you F.R.A.M.E. Yourself™, your personal one-to-one coach who keeps you accountable and focused as you get done and tick […]

    BBP 165 : Harnessing the Guest Experience to Get Fully Booked

    Play Episode Listen Later Dec 8, 2022 57:33


    How important would you say your guest experience is? It's got to be pretty high up there right. What if you made it the Number One thing you focussed on in your business. In fact, what if you became obsessed with it above everything else.  That's what Amie and Nison did in their beauty business […]

    BBP 164 : How to Make Your Social Media POP!

    Play Episode Listen Later Nov 25, 2022 43:52


    Social media can be overwhelming with the constant changing of trends and different platforms… you can hardly keep up while you're busy with your business. But did you know that by following some basic rules with the help of some apps you can stand out? That's what we're going to learn on today's episode as […]

    BBP 163: Empowering Your Beauty Business Through Resilience

    Play Episode Listen Later Nov 18, 2022 43:54


    Resilience is defined as the capacity to recover quickly from difficulties and that's something our guest has truly shown overcaming obstacles to get to where she is now. Imagine a young woman who, at the age of 18, broke her neck in a car accident and, rather than letting it crush her goals, made a […]

    BBP 162 : The Perfect Software to Help Boost Your Bookings

    Play Episode Listen Later Sep 1, 2022 20:30


    If you're looking to give your beauty bookings a bit of a boost then you've already got the perfect system for that in my 7 Day Booking Book™ And If not … where have you been? GRAB YOURSELF A FREE COPY HERE   I created this fantastic guide several years ago and recently, it got a […]

    BBP 162 : The Perfect Software to Help Boost Your Bookings

    Play Episode Listen Later Sep 1, 2022 20:30


    If you're looking to give your beauty bookings a bit of a boost then you've already got the perfect system for that in my 7 Day Booking Book™ And If not … where have you been? GRAB YOURSELF A FREE COPY HERE   I created this fantastic guide several years ago and recently, it got a […]

    BBP 161 : How to Beat The Recession

    Play Episode Listen Later Aug 23, 2022 32:01


    Everyone's banging on about the coming recession, which, guess what … leads to a recession.  But the media wants to prey on your fear and worries about this looming supposed evil recession, but around here we welcome a recession. History has shown that a recession provides the biggest opportunities to grow. Plus the beauty industry […]

    BBP 161 : How to Beat The Recession

    Play Episode Listen Later Aug 23, 2022 32:01


    Everyone's banging on about the coming recession, which, guess what … leads to a recession.  But the media wants to prey on your fear and worries about this looming supposed evil recession, but around here we welcome a recession. History has shown that a recession provides the biggest opportunities to grow. Plus the beauty industry […]

    BBP 160 : Get Ultimate Confidence In Your Offer

    Play Episode Listen Later Aug 18, 2022 28:49


    The Number One thing holding beauty business owners back from the growth, the clients, the money and the life they want is something we call … “Delivery Doubts”. Thing is, you probably don't even realise it's a problem affecting you. I didn't! Delivery doubts manifest in one of two main ways:- Doubts your client will […]

    BBP 160 : Get Ultimate Confidence In Your Offer

    Play Episode Listen Later Aug 18, 2022 28:49


    The Number One thing holding beauty business owners back from the growth, the clients, the money and the life they want is something we call … “Delivery Doubts”. Thing is, you probably don't even realise it's a problem affecting you. I didn't! Delivery doubts manifest in one of two main ways:- Doubts your client will […]

    BBP 159 : How an Unexpected Request Became a Career Opportunity

    Play Episode Listen Later Aug 10, 2022 58:26


    Was there a moment that set you on the business journey you're now on? I've never had anyone interview me on my own podcast, but an opportunity came knocking recently when one of the wonderful people from Skin Professionals UK asked me if I'd be a guest in their group. The interview was so much […]

    BBP 159 : How an Unexpected Request Became a Career Opportunity

    Play Episode Listen Later Aug 10, 2022 58:26


    Was there a moment that set you on the business journey you're now on? I've never had anyone interview me on my own podcast, but an opportunity came knocking recently when one of the wonderful people from Skin Professionals UK asked me if I'd be a guest in their group. The interview was so much […]

    BBP 158 : Learn to Control Time – How to Get 6 Hrs Back To Work ON Your Business Each Week

    Play Episode Listen Later Jul 27, 2022 25:02


    Not. Enough. Time! If I had £1 for every time I hear this from a business owner, well that'd be the monthly wine bill paid for. Tired of constantly struggling to get everything done, working late in to the evening and even on a weekend, I created The Six-Hour Edge™.  We use it every week […]

    BBP 158 : Learn to Control Time – How to Get 6 Hrs Back To Work ON Your Business Each Week

    Play Episode Listen Later Jul 27, 2022 25:02


    Not. Enough. Time! If I had £1 for every time I hear this from a business owner, well that'd be the monthly wine bill paid for. Tired of constantly struggling to get everything done, working late in to the evening and even on a weekend, I created The Six-Hour Edge™.  We use it every week […]

    BBP 157: Your Fortunes Are In The Follow Ups

    Play Episode Listen Later Jul 7, 2022 30:37


    Following up with people. How important is it really? You've already got a millon things to do running your business, dealing with the cleints that are booking int . . . so following up with enquiries and clients, that just another job and takes too much time.  But secretly, deep down you know it's ONE […]

    BBP 157: Your Fortunes Are In The Follow Ups

    Play Episode Listen Later Jul 7, 2022


    Following up with people. How important is it really? You've already got a millon things to do running your business, dealing with the cleints that are booking int . . . so following up with enquiries and clients, that just another job and takes too much time.  But secretly, deep down you know it's ONE […]

    BBP 156 : A Personal Assistant….in your pocket?

    Play Episode Listen Later Jun 29, 2022 43:01


    You all know that I am the “Software Guy”, or I wast when it came to the beauty industry. And today, I love to use software that helps me to do my job, that life easier, that saves me time and ultimately, makes me more money. Problem is, that in today's world we seem to […]

    BBP 156 : A Personal Assistant….in your pocket?

    Play Episode Listen Later Jun 29, 2022 43:01


    You all know that I am the “Software Guy”, or I wast when it came to the beauty industry. And today, I love to use software that helps me to do my job, that life easier, that saves me time and ultimately, makes me more money. Problem is, that in today's world we seem to […]

    BBP 155 : The Struggle Is Real: How to Keep Going When You Want to Quit featuring Paul & Tussanee Luebbers

    Play Episode Listen Later May 11, 2022 45:00


    Everyone loves a deal and in today's episode you get three for the price proce of one . .  Three podcast hosts that is! Founders of Lash Conference and hosts of LashCast, Paul, and Tussanee Luebbers, will share how they've overcome their struggles as they hit bump after bump on route to business success – […]

    BBP 155 : The Struggle Is Real: How to Keep Going When You Want to Quit featuring Paul & Tussanee Luebbers

    Play Episode Listen Later May 11, 2022 45:00


    Everyone loves a deal and in today's episode you get three for the price proce of one . .  Three podcast hosts that is! Founders of Lash Conference and hosts of LashCast, Paul, and Tussanee Luebbers, will share how they've overcome their struggles as they hit bump after bump on route to business success – […]

    BBP 154 : How to “Spring Clean” Your Business

    Play Episode Listen Later May 4, 2022 38:13


    NEWS FLASH: Your clients are thinking about going somewhere else! Well some of them are, because Spring is here and it's a time for changing things up or starting over. But this is actually great news, because that means this is the best time of year to keep your clients and pick up new ones […]

    BBP 154 : How to “Spring Clean” Your Business

    Play Episode Listen Later May 4, 2022 38:13


    NEWS FLASH: Your clients are thinking about going somewhere else! Well some of them are, because Spring is here and it's a time for changing things up or starting over. But this is actually great news, because that means this is the best time of year to keep your clients and pick up new ones […]

    BBP 153 : Why Work With A Business Coach?

    Play Episode Listen Later Mar 29, 2022 22:24


    100% of people that tell me they don't need a business coach have never worked with a business coach. Just like skydiving, bungee jumping or going on that really big roller coaster, you were scared to do it, and didn't see what the fuss was about. But once you'd tried it yourself, you got it […]

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