We talk with the owners, suppliers, partners and customers of custom manufacturers. Listen and learn the secrets of top performing Job Shops. The tools, techniques and backgrounds that have made them successful. All in the quest for raising the bar for Custom Manufacturing.
In this special edition of the Job Shop Show, we hit the floor at the 2025 Paperless Parts Power User Conference, where over 250 of the nation's most forward-thinking shop owners gathered. We asked attendees three big questions—from their outlook on 2025 to where they'd invest $500K—and captured their candid, insightful responses. Tune in for a pulse on the industry's priorities and predictions straight from the shop floor.
In this episode of The Job Shop Show, host Jay Jacobs talks with Glen Langford and Nathan Hockey of Metal-Tech Industries (MTI), a third-generation sheet metal fabricator based in Brisbane, Australia. They discuss MTI's journey from a small transport-focused shop to a high-tech, lights-out manufacturing operation, powered by investments in automation, software, and a people-first approach. The conversation highlights the value of global collaboration, embracing technology, and building a culture of continuous improvement. Learn more: https://metaltech.com.au/
Join us as we talk with Brandon Morrell of KCSP Machine, who shares his journey from a career in archaeology, to digital marketing, to now owning a machine shop outside Kansas City. Brandon discusses how he acquired the business, built a strong shop culture, and leverages branding and digital marketing to drive new customer growth and sales. Learn more: https://www.kcspmachine.com/
Struggling with cost allocation while scaling your shop? In this episode, Paperless Parts co-founders Jason Ray and Jay Jacobs dive into a real-world scenario where a shop must rethink pricing strategies to win a $2M job. We unpack the impact on profitability, capacity, and overhead—and share actionable insights for shops looking to grow smart and sustainably.
This episode discusses the emerging integration of humanoid robots in medium-scale manufacturing, highlighting their increasing accuracy, decreasing costs, and potential to enhance rather than replace human workers. By 2030, experts predict these robots will be as common in manufacturing as computers are today, offering smaller shops the opportunity to boost productivity and efficiency by augmenting their workforce with robotic teammates.
This conversation explores the transformative shift in metal fabrication manufacturing, where advanced technologies are empowering workers rather than replacing them, enabling increased productivity and more meaningful roles. By 2025, the industry is expected to leverage AI, connected worker concepts, and sophisticated data analytics to drive efficiency, potentially increasing productivity by 25% without expanding workforce headcount.
In this episode, we talk with Cres Ferrell of ReNEW Manufacturing Solutions about his journey from learning business on the job to acquiring and revitalizing machine and fabrication shops. Cres shares insights on sales strategy, automation, and the future of American manufacturing—offering valuable advice for shop owners looking to grow, innovate, or plan their next move. Visit www.renewmfgsol.com to learn more.
The conversation explores the rapid surge in automation within the metalworking industry, highlighting how robots are addressing skilled worker shortages, improving precision, and enhancing workplace safety. Jay Jacobs and his co-host discuss how these technological advancements are transforming manufacturing through AI, IoT connectivity, and data-driven optimization, suggesting that companies must adapt to remain competitive.
In this episode we discuss "The Fabricator" article by Caleb Chamberlain, "The Economics of Speed in Metal Fabrication which examines a fabrication company that transformed its business model by prioritizing speed, moving from charging rush fees to offering faster default production times. By investing in technology, scaling efficiently, and challenging their own profitable practices, they discovered that faster service can attract more customers and potentially reshape the manufacturing industry's approach to lead times.
In Episode 14 of The Job Shop Show Express, Jay discusses a recent Fortune article detailing Elon Musk's ambitious plans for Tesla and its humanoid robot, Optimus. The episode explores how these developments could revolutionize manufacturing and impact job shops in the future.
Bill Berrien, CEO of Pindel Global Precision and Liberty Precision, shares his experience and insights on acquiring a manufacturing shop. We discuss strategies for evaluating potential acquisitions, financing options, and the challenges faced during the transition to new ownership.
Our focus is on Canadian manufacturing business acquisitions. This episode explores strategies and considerations for acquiring manufacturing businesses in Canada, offering insights into the unique challenges and opportunities within this market.
In this episode, we discuss Pindel Global Precision's innovative approach to machinist training, emphasizing their collaboration with Milwaukee Area Technical College to provide hands-on experience with advanced CNC Swiss machining equipment. This partnership aims to bridge the skills gap by aligning educational programs with industry needs, ensuring a highly skilled workforce prepared for the complexities of modern precision manufacturing.
Estimating custom parts efficiently comes down to answering four key questions about manufacturability, materials, process steps, and costs. In this episode, we break down how automation is transforming the quoting process to save time and improve accuracy.
Manufacturing efficiency is key, but is there such a thing as the perfect run time? In this episode, we explore why variability in production is inevitable and how shops can optimize processes without chasing an unrealistic ideal.
Apple's supply chain is evolving as it shifts some MacBook production from China to Vietnam. In this episode, we explore the impact of this move on global manufacturing and what it signals for the future of tech supply chains.
BTX Precision's acquisition of Addison Precision Manufacturing marks a strategic expansion in high-precision machining. In this episode, we discuss what this move means for the industry and the future of advanced manufacturing.
Attracting and retaining Gen Z workers in manufacturing requires a fresh approach—emphasizing purpose, technology, and career growth. In this episode, we explore strategies to engage the next generation and build a strong workforce for the future.
In this episode, we explore how collaborative robots, or cobots, are revolutionizing welding automation by accessing areas traditional robots cannot reach. Discover how their portability and advanced capabilities are enhancing efficiency and flexibility in metal fabrication.
In this episode, we explore the enduring partnership between Valco Valley Tool & Die, Inc. and the National Tooling & Machining Association (NTMA), spanning over five decades. Discover how this multi-generational collaboration has fostered growth, innovation, and a thriving manufacturing community in Cleveland.
In this episode, we delve into the inspiring journey of Sherry Davies, who transitioned from a career in education to leading T.J. Davies Company, Inc., a veteran-founded, woman-owned manufacturer of retention knobs. Discover how her commitment to growth and innovation has propelled the company to new heights in the manufacturing industry.
In this episode, we delve into how fostering a strong company culture is essential for success in metal fabrication. Discover strategies to engage employees, enhance teamwork, and build a sense of pride in producing high-quality work.
In this episode, AI Jay and co-host Jonathan Friedl talk about the recent Modern Machine Shop article on Superior Joining Technologies. We explore the incredible journey of a small garage shop that transformed into a leading aerospace supplier. Hear firsthand how innovation, technology, and perseverance fueled their rise in precision manufacturing.
In this episode, host Jay Jacobs speaks with Cody Lee. At 29 years old, Cody acquired Everyday Technologies—a Western Ohio-based metal fabrication shop established in 1928—becoming its sole owner alongside his wife. Cody, now serving as both owner and CEO of Everyday Technologies, shares his deliberate journey into business ownership, including his process of evaluating and purchasing the company and the inevitable challenges that followed. The conversation digs into the evolving nature of leadership roles post-acquisition, the intricacies of sales and marketing, and the importance of intentionality when redefining your career. Learn more about Everyday Technologies by visiting their website: https://www.everydaytech.com/
Rhett Ross, with over 30 years in aerospace and industrial manufacturing, acquired Leech Industries in 2021, bringing his extensive experience to the company. Under his leadership, Leech Industries has emphasized workforce development through apprenticeship programs and partnerships with local schools, fostering the next generation of manufacturers. Ross has also implemented Lean Manufacturing principles to enhance operational efficiency, addressing common issues like space utilization. A recent investment in marketing has led to significant business growth, demonstrating the impact of strategic marketing in the manufacturing sector. To learn more, visit www.leechind.com
In this episode, we delve into the global manufacturing landscape with Alfonso Aramburo, a seasoned leader at ESL Power Systems and BRECHER Manufacturing. Drawing from his extensive experience in Mexico, Germany, and the United States, Alfonso offers a comparative analysis of each region's manufacturing strengths. He highlights Germany's unwavering commitment to quality, the U.S.'s emphasis on timely delivery, and Mexico's competitive edge in assembly and continuous improvement. Alfonso also shares invaluable advice for shop owners, emphasizing the importance of embracing technology, cultivating skilled teams, and building trust for sustained success.
In this episode, Jay interviews Michael Gimbel, founder and CEO of Gimbal Automation. Michael's entrepreneurial journey is truly remarkable. At 19, he decided to leave Johns Hopkins and start a 3D printing company. Today, he leads a rapidly growing automation business. Listen as Michael discusses the challenges of building his company, key lessons in management and delegation, and the innovative automation solutions his company offers to manufacturers. This episode is essential listening for anyone in the manufacturing industry looking to explore smart, cost-effective automation strategies. Learn more at www.gimbelautomation.com.
In this episode, we sit down with Jamie Goettler, Chief Revenue Officer of BTX Precision, a leading family of precision manufacturing organizations. Jamie's journey to BTX marks a significant shift from his 23-year tenure at MSC Industrial, where he gained extensive experience on the supply side of the manufacturing industry. Join us as Jamie shares his insights from visiting over a thousand shops during his time at MSC, offering a unique perspective now that he's on the manufacturing side of the fence. We dive into MSC Industrial's capabilities and some of the lesser-known services they provide that could be game-changers for your shop. Jamie also indulges us in a fascinating discussion about the future of manufacturing, including the potential impact of humanoid robots. His knowledge and passion for American manufacturing shine through in our conversation, and we hope you'll find it as inspiring as we did.
In this episode, Jay interviews Mark C. Winters: teacher, coach, and facilitator who spends most of his time directly engaged with entrepreneurial leadership teams as an Expert EOS Implementer. The EOS (Entrepreneurial Operating System) is a comprehensive business framework designed to help organizations clarify, simplify, and achieve their vision through a set of practical tools and principles. As a teacher, coach, and facilitator, Mark C. Winters spends most of his time directly engaged with entrepreneurial leadership teams as an Expert EOS Implementer—helping them implement EOS® in their own companies. Episode Resources Vist Mark's website: https://www.markcwinters.com/ Learn more about Rocket Fuel University®: https://rocketfueluniversity.com/ The Entrepreneurial Operating System (EOS) website: https://www.eosworldwide.com/
Dynamic Metal Innovations (DMI) was founded by Mark Sternat and Scott Hartrick in 2019 and is located in Emmaus, PA. Being digital natives and not having legacy equipment and systems has allowed Mark and Scott to jump feet first into technology as a pillar of shop growth. In this episode, Jay, Mark, and Scott get into pricing, including how and why they have embraced expedites. Plus, they'll dive into how technology helps them recruit team members, what they looked for in selecting an ERP system, getting a co-bot running on the shop floor, and much more. Whether you're a small shop looking for suggestions to grow or an established larger shop trying to freshen up, this episode has something for you. Visit www.dynamicmetalpa.com to learn more.
In this episode, we explore the remarkable journey of American Flexible Products with their dynamic CEO, Carla Mathiason. Discover the pivotal moment in 2008 when the company embraced full employee ownership through an ESOP, unraveling the inner workings of share allocation and valuation. Carla's engaging narrative not only reflects the company's growth but also emphasizes the profound cultural foundation of AFP—built on employee empowerment and robust customer relationships, making employee ownership a key competitive advantage.
Our guest today is Noah Graff, is a third-generation, worldwide used machinery dealer at Graff-Pinkert & Co., and self-described treasure hunter based outside of Chicago. Noah also hosts the popular podcast, "Swarfcast."
In this episode, we introduce a mysterious guest who is currently navigating the complex process of acquiring a job shop. To protect their identity due to ongoing employment, our guest remains anonymous, but their experiences and wisdom are anything but hidden. Our guest initially set out to find a small shop, but soon expanded their search to larger ventures. They share their strategies for financing a significant purchase despite limited funds and reveal what makes a shop truly appealing to them. Moreover, they candidly discuss deal-breakers that would prompt them to walk away.
Len Morrissey is back again to discuss current trends in the banking world. Len spent many years as a loan officer at several Boston-area banks, before joining Jay at RAPID Manufacturing as the CFO. Most recently, Len co-founded and now runs a business loan underwriting practice: Morrissey Metcalfe and Associates. Here, Len and Jay discuss current events in the banking world as they relate to interest rates and loans, and take a deep dive into a term sheet for a current mortgage Jay is applying for. Len helps us understand what banks are looking for and where you can negotiate when looking for loans. Resources Get in touch with Len: https://www.morrisseymetcalfe.com/contact
CMMC is vital for enhancing cybersecurity practices and securing sensitive information within the Department of Defense's supply chain. Its main focus is to set standardized security levels and certification requirements in place for organizations involved in DoD contracts. In this episode, Bill Berrien, owner and CEO of Pindel Global Precision and Liberty Precision, shares his first-hand experience implementing the Cybersecurity Maturity Model Certification (CMMC). Also joining us is Jason Luce, Senior Vice President of Engineering Paperless Parts, responsible for ensuring Paperless Parts' customer data is protected per CMMC regulations.
In this episode of The Pricing Series, Jay Jacobs and Jeff Gorman are joined by Justin Quinn: President at Focused on Machining. Justin is a previous guest on the show and long-time customer of Paperless Parts. Earlier this year at Paperless Parts' first-ever user conference, POWER 2023, Justin sat in on a presentation Jeff gave on the platform's Advanced Analytics. Lightbulbs went off, and Justin laid out his vision for a Pipeline Report. Jeff built the report for Justin, and within just a couple of weeks, Justin was able to make better decisions that drove his win rate up by 5%. Listen as Justin shares why this Pipeline Report was so valuable and everything he walked away with as a result of the event that he wants to impart to others. Resources Watch a snippet of Jeff's presentation at POWER 2023 East on YouTube here: https://youtu.be/SKd9sl9Ow0E
How are 3D printed sand molds and cores changing the metal casting industry? Brandon Lamoncha is the Director of Additive Manufacturing at Humtown: an organization first established by Brandon's grandfather as a pattern shop in 1959 that has since grown to become the industry's first conventional sand core and mold manufacturer to commercialize 3D sand printing. Humtown offers both conventional manufacturing (Humtown Products) and 3D printing (Humtown Additive), and they're consistently taking their knowledge of being a successful production shop to find unique ways to succeed with new technology. In this episode, Brandon shares his story of getting started in the business, how technology helps him successfully work remotely, tips for safe global shipping, the benefits of 3D printing over conventional methods, how Humtown optimizes their processes for efficiency, how they've dialed in their tolerances, and more. To learn more, visit www.humtown.com.
Jay sits down with Jesse Casto: owner of BetterCNC in Plano, TX. Spinning out of a legacy of machining, Jesse founded BetterCNC in 2021 on a mission to operate a new kind of machine shop; one that strives for continual improvement and never settles (hence the name "Better" CNC, and not "Best" CNC). In his conversation with Jay, Jesse shares how to get started with cash is a constraint, how he successfully uses tabbing as a machining methodology, and tons of other cool tips and tricks you may not have thought of that makes him more efficient and helps his shop grow. When it comes to the new generation of manufacturers, Jesse is leading the pack. If you're interested in learning more about continual improvement, efficiency, entrepreneurship, or innovation, you won't want to miss this. To learn more about BetterCNC, visit www.bettercnc.com. Contact BetterCNC 1909 Platinum Street Garland, TX 75042 972-836-8422
Mark Barglof is the President and owner of Kinetic Technologies, LLC: a design and fabrication shop just north of Algona, IA. After serving in the military and earning the U.S. Army Ranger Tab, Mark shifted career paths and dove into the world of manufacturing (he grew up the son of a job shop owner, so it wasn't his first rodeo). In this episode, Mark talks to Jay about what drove him to co-found SmartAg: the company that created the first commercially available aftermarket kit to turn a tractor into a fully autonomous vehicle. Mark also shares how Kinetic has evolved over the years, which technologies and people have been integral in their success, and how integrating robots and cobots can not only help drive quality and efficiency, but creative freedom and employee retention. If you're looking to learn more about entrepreneurship, Industry 4.0, and new ways to improve your shop, this episode is a must-listen. Episode Links: Click here to see Mark's welding cobot in action Read Mark's article on robotic automation for Paperless Parts' blog, In the Shop
Rafal Gliwiak Owner at Pro Fabricating Machining and Welding joins us on this episode. Rafals journey embodies the entreprenurial spirit in America. He shares how he got started, obstacles to growth and how he's learning and improving everyday.
Lance Thrailkill is the third generation owner and CEO of All Metals Fabricating located outside Dallas, Texas. All Metals vision statement is serving people with excellence and a goal of becoming the most automated shop in the world. Lance dives into all that they do for their employees and how the employees reciprocate. How it started day one with Lance's grandfather and has continued and expanded through today. Lance goes into detail how they have put into words what All Metals is all about; vision statement, purpose, core values, and how these words are embedded in the fabric of the company. He gives details and stories on exactly what they do. If you are looking for ways to put your people first, so they then naturally put your customers first then this is a must listen.
In this episode, Jeff and Jay revisit the theme of seasonality in custom manufacturing. As manufacturing tends to trend busier this time of year Jeff and Jay explore strategies to use pricing to manage demand.
Jeff and Jay sit down with Nick Mosey of Moseys Production Machinist in Anaheim, California. Nick and Jay had a conversation a few weeks back about how to reduce accounts receivables, and after some great discussion, we agreed to have Nick come on the podcast so that some of his other questions could be captured for you. We touch upon a really wide variety of topics, including how to prioritize payables, why you should always have a line of credit at a bank, even if you don't use it, and if you do, how to use it. How pricing algorithms can be designed to automatically adjust pricing for new prospects, why profits are essential for growth, and lots more.
James Fitch is the Vice President of Engineering at Nu-Way Industries, Inc., a leader in designing and fabricating precision metal products serving many industries worldwide. With a manufacturing career spanning five decades, James oversees Estimating, the Product Development Group, the Manufacturing Engineering Group, and the Prototype Shop from Nu-Way's headquarters in Des Plaines, Illinois. In this episode Jay and Jim sit down to dive deeper into his article "Six Tips for Facilitating Digital Transformation in Manufacturing" published in Paperless Parts Blog: In the Shop. Here we get a chance to riff and go deep on what is truly a passionate subject for Jim and one that he's thought about over his decades in manufacturing.
Happy New Year! Jeff and Jay sit down and chat about how a shop might plan for 2023. Jeff shares what he has heard shops say about the previous year and how they can use this reflection to set goals and aspirations for the new year!
In this episode we dive in to how we see shops handling the dramatic fluctuations in material pricing. What are their strategies and how does automated quoting make them easier to implement.
We are speaking with Kevin Heins of KLH Industries located in Germantown, Wisconsin. KLH Industries was recently recognized as a Modern Machine Shop Top Shop in the business strategies and performance category. This is a follow up to a great article that was written about them and their implemenation of a company operating system.
Ashleigh Wehrle of Area Tool & Manufacturing joins us to speak openly about her experience of taking over the shop after losing her father unexpectedly in 2011. Ashleigh's family did not not have a succession plan in place and she shares her experience and lessons learned.
Scott Duncan of F&M Tool and Die joins us to ask Jay and Jeff some questions on growing his business. Jeff and Jay met several years ago through the Entreprenuers Organization. Jay, Jeff and Scott chat strategy about raising EBITDA, why you would want a high profit margin and how to achieve it.
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