What the Heck Is Happening in HR?

For decades, many organizations followed a familiar model: operations ran the business, while HR handled the people.That model no longer reflects how work gets done.In this episode of What the Heck is Happening in HR, Kelley Rexroad explores the growing interdependence between HR and operations — and why workforce decisions have become operational decisions.Talent deployment, team design and skill development directly affect output, quality and speed. That puts people strategy at the center of business strategy and requires HR and operational leaders to work from the same playbook.As Kelley puts it: “The workforce is the operation now.”Breaking down the wall between HR and operations can help organizations move faster, strengthen trust and build better-performing teams.Why the traditional separation between HR and operations is disappearingHow talent deployment and team design affect operational performanceWhy skill development has become a business-critical decisionHow workforce decisions influence output, quality and speedWhy people strategy and business strategy belong in the same conversationWhat organizations can gain by strengthening the partnership between HR and operationsKey Takeaways

You can get a great performance review and still wonder why someone else got the promotion.In this episode of What the Heck is Happening in HR, Kelley Rexroad explains why: most organizations have two performance systems operating at the same time.There's the formal system — ratings, documentation and annual reviews. Then there's the informal system influencing who receives visibility, resources and opportunities to advance.That second system considers your reputation with peers, how your team talks about working for you, how you respond when things go wrong and whether the people you develop go on to succeed.As Kelley puts it: “The formal system tells you where you are. The informal system decides where you're going.”For leaders thinking about their next move, understanding both matters.Why formal performance reviews tell only part of the leadership storyHow reputation and peer perception can influence advancementWhy your team's experience working for you mattersHow leaders are evaluated when things go wrongWhy developing successful people contributes to your own leadership reputationHow the informal performance system can shape career opportunitiesKey Takeaways

Labor relations are showing up in workplaces and industries where many leaders never expected to encounter them.In this episode of What the Heck is Happening in HR, Kelley Rexroad looks at the return of labor relations as a current leadership issue, from organizing drives and negotiations to decertification efforts and unfair labor practice charges.The bigger takeaway for HR leaders? Pay attention to what employees are telling you.Kelley explores why leaders should understand labor law before a situation becomes urgent, when HR and legal need to get involved, and how workplace culture, trust and employees feeling heard can influence what happens next.Because when employees organize — or seek to decertify — there's a message behind the action.Why labor relations have become relevant across a wider range of industriesWhat union decertification means and why these situations can signal workplace instabilityWhy leaders should understand labor law before facing an organizing drive or negotiationWhen HR, legal counsel and experienced labor professionals should become involvedHow trust, belonging, respect and feeling heard influence employee relationsWhy organizing activity can reveal deeper leadership and culture concernsKey Takeaways

Organizations often look to HR when turnover rises, engagement drops, or workplace complaints increase. Kelley Rexroad argues they may be looking in the wrong place. In this episode of What the Heck is Happening in HR, Kelley examines the critical role managers play in shaping employee experiences and organizational outcomes. Drawing on years of research and workplace trends, she explains why manager effectiveness remains the strongest predictor of retention, engagement, and performance. The good news? Unlike many workplace challenges, manager capability is a problem organizations can actively improve.#Leadership #Management #HumanResources #HRLeadership #EmployeeEngagement #LeadershipDevelopment #EmployeeExperience #FutureOfWork #WorkplaceCulture #TalentManagement #ManagerDevelopment #WhatTheHeckIsHappeningInHR

For decades, organizations assumed top performers naturally wanted to become managers. Today, many are saying no. In this episode of What the Heck is Happening in HR, Kelley Rexroad explores why high-performing employees are increasingly opting out of leadership roles. They're watching stressed managers, unclear decision-making authority, growing accountability, and limited support—and deciding the tradeoff isn't worth it. Kelley examines what organizations can do to make leadership more sustainable, why alternative career paths matter, and how succession planning must evolve to meet changing workforce expectations.#Leadership #LeadershipDevelopment #SuccessionPlanning #HumanResources #Management #EmployeeExperience #FutureOfWork #TalentManagement #CareerDevelopment #HRLeadership #WorkplaceCulture #WhatTheHeckIsHappeningInHR

Is Gen Z really disengaged, or are they exposing workplace issues other generations learned to tolerate? In this episode of What the Heck is Happening in HR, Kelley Rexroad challenges common assumptions about the newest generation in the workforce. She explores how Gen Z's expectations around feedback, flexibility, transparency, and meaningful work may be less about entitlement and more about clarity. Instead of viewing Gen Z as a workplace problem, Kelley argues leaders should see them as a signal—one that reveals what employees across generations have wanted for years.#GenZ #Leadership #HumanResources #FutureOfWork #EmployeeEngagement #WorkplaceCulture #Management #HRLeadership #LeadershipDevelopment #EmployeeExperience #WorkplaceTrends #WhatTheHeckIsHappeningInHR

HR is often held accountable for employee engagement, retention, culture, and workplace trust. Yet many of the decisions that drive those outcomes happen elsewhere. In this episode of What the Heck is Happening in HR, Kelley Rexroad explores the growing authority gap facing HR professionals. From damaged trust and unresolved manager issues to leadership decisions made without HR input, organizations frequently ask HR to solve problems after the damage is done. Learn why involving HR earlier creates stronger outcomes and why HR works best as a strategic multiplier, not a repair crew.#HumanResources #HRLeadership #Leadership #Management #EmployeeEngagement #WorkplaceCulture #LeadershipDevelopment #FutureOfWork #OrganizationalDevelopment #PeopleStrategy #EmployeeRetention #WhatTheHeckIsHappeningInHR

For years, workplace conversations have centered on flexibility as the key to employee satisfaction. Kelley Rexroad challenges that assumption. In this episode of What the Heck is Happening in HR, she argues that what employees truly crave is predictability: clear expectations, consistent communication, and the ability to plan their lives with confidence. Using unlimited PTO as a powerful example, Kelley explores how ambiguity often creates more stress than structure. Learn why clarity reduces anxiety, strengthens trust, and may be one of the most overlooked drivers of employee engagement and retention.#Leadership #HumanResources #EmployeeExperience #WorkplaceCulture #FutureOfWork #Management #EmployeeEngagement #HRLeadership #WorkplaceWellbeing #OrganizationalDevelopment #TrustAtWork #WhatTheHeckIsHappeningInHR

Most organizations talk about culture as if it can be built through mission statements, values posters, and team-building exercises. Kelley Rexroad argues that culture works differently. In this episode of What the Heck is Happening in HR, she explores how culture is shaped by the behaviors leaders reinforce, ignore, and excuse every day. From overlooked complaints to promotions that send the wrong message, small decisions can have a lasting impact on trust. Learn why culture is less about what organizations say and more about what they tolerate.#WorkplaceCulture #Leadership #HRLeadership #HumanResources #OrganizationalCulture #TrustAtWork #EmployeeExperience #FutureOfWork #Management #LeadershipDevelopment #WorkplaceTrust #WhatTheHeckIsHappeningInHR

In Part 2 of Kelley Rexroad's conversation with Stephanie Dutcher, Vice President of HR Strategic Business Partnerships at Excellus BlueCross BlueShield, the discussion shifts to the National Human Resources Association (NHRA)—one of the nation's longest-standing professional organizations dedicated to advancing HR. Stephanie shares the organization's fascinating history, its roots dating back to 1944, and why its focus on practical learning, meaningful connections, and leadership development continues to resonate with HR professionals today. Learn how NHRA is helping shape the future of the profession through community, collaboration, and people-first leadership. #HumanResources #NHRA #HRLeadership #LeadershipDevelopment #ProfessionalDevelopment #PeopleFirst #HRCommunity #FutureOfWork #Networking #Leadership #WorkplaceCulture #HumanResourcesAssociation

In this special interview episode, Kelley Rexroad sits down with Stephanie Dutcher, Vice President of HR Strategic Business Partnerships at Excellus BlueCross BlueShield, to discuss her journey into human resources, the evolving role of HR business partners, and what it takes to build a people-first culture at scale. Stephanie shares insights on leadership, employee engagement, curiosity, and the skills future HR professionals need to succeed in an increasingly complex workplace. Whether you're considering a career in HR or leading teams today, this conversation offers practical lessons from an experienced HR executive. #HumanResources #HRLeadership #PeopleFirst #LeadershipDevelopment #CareerGrowth #HRBusinessPartner #EmployeeEngagement #FutureOfWork #Leadership #ProfessionalDevelopment #WorkplaceCulture #HRCareers

In the final installment of the 250th Birthday Series, Kelley Rexroad looks ahead instead of back. What will work, leadership, and HR look like in 25, 100, or even 250 years? From AI-driven workplaces and skills-based hiring to portable careers, evolving labor laws, and the future of human connection at work, this episode explores the trends shaping the next era of employment. While technology will transform how work gets done, Kelley argues that the core challenge will remain the same: creating meaningful work with dignity, fairness, and purpose.#FutureOfWork #HumanResources #HRLeadership #ArtificialIntelligence #WorkplaceTrends #LeadershipDevelopment #SkillsBasedHiring #FutureOfHR #WorkforceDevelopment #CareerGrowth #FutureOfLeadership #ProfessionalDevelopment

As part two of the special 250th Birthday Series, Kelley Rexroad explores the presidents whose decisions shaped the modern American workplace. From Franklin D. Roosevelt's New Deal reforms to the Civil Rights Act, OSHA, the ADA, FMLA, ACA, and the Pregnant Workers Fairness Act, this episode traces the legislation and leadership that transformed work over the last century. Whether expanding worker protections, redefining labor relations, or reshaping compliance responsibilities, these decisions continue to influence HR and employment practices today. #HRHistory #FutureOfWork #HumanResources #EmploymentLaw #Leadership #WorkplaceCulture #LaborHistory #HRLeadership #AmericanHistory #WorkforceDevelopment #ProfessionalDevelopment #FutureOfLeadership

As America approaches its 250th birthday, Kelley Rexroad launches a special three-part series exploring the history of work in the United States. In this first episode, she traces the evolution of the American workplace from 1776 to today, covering labor movements, industrialization, civil rights legislation, workplace safety, immigration compliance, healthcare reform, and the foundations of modern HR. This episode provides valuable historical context for understanding the workplace protections, employment laws, and HR practices many professionals take for granted today. #HRHistory #FutureOfWork #HumanResources #LaborHistory #Leadership #WorkplaceCulture #EmploymentLaw #HRLeadership #AmericanHistory #WorkforceDevelopment #ProfessionalDevelopment #FutureOfLeadership

Most organizations rely on org charts to explain how work gets done. The problem? Org charts rarely reflect reality. In this episode of What the Heck is Happening in HR, Kelley Rexroad explores the hidden influence networks, informal leaders, and “shadow organizations” that drive decisions, shape culture, and determine whether change initiatives succeed or fail. From onboarding and leadership transitions to employee retention and organizational effectiveness, understanding who truly holds influence may be more important than understanding reporting lines. Because the real organization often exists beyond the boxes and lines on a chart.#Leadership #OrganizationalCulture #HRLeadership #WorkplaceCulture #ChangeManagement #LeadershipDevelopment #EmployeeExperience #OrganizationalDevelopment #HumanResources #FutureOfWork #Management #BusinessLeadership

Promotions used to feel like a reward. In today's workplace, they often feel like a risk. In this episode of What the Heck is Happening in HR, Kelley Rexroad explores why more employees are hesitating to move into leadership roles and why organizations are struggling with promotion decisions that carry long-term consequences. From accountability without authority to lack of management training and burnout fears, this conversation examines the hidden costs of promoting employees without proper support. Because the real danger is not promoting the wrong person—it's creating a workplace where no one wants to lead.#LeadershipDevelopment #ManagementTraining #HRLeadership #WorkplaceCulture #EmployeeExperience #FutureOfWork #Leadership #CareerGrowth #ProfessionalDevelopment #PeopleManagement #HumanResources #OrganizationalCulture

Most organizations think they have a hiring problem. Kelley Rexroad argues they actually have a marketing problem. In this episode of What the Heck is Happening in HR, Kelley breaks down why outdated job postings, poor candidate communication, and confusing hiring processes are damaging employer brands and driving talent away before interviews even begin. From ghosting candidates to vague salary ranges, this conversation explores how hiring has become a direct reflection of organizational culture and credibility. Because candidates are evaluating companies long before they ever become employees.#Hiring #Recruiting #EmployerBrand #TalentAcquisition #CandidateExperience #HRLeadership #WorkplaceCulture #Leadership #HumanResources #FutureOfWork #ProfessionalDevelopment #RecruitmentMarketing

What happens when job postings aren't actually real? In this episode of What the Heck is Happening in HR, Kelley Rexroad takes a hard look at the rise of “ghost jobs” and the growing trust crisis inside modern hiring. From fake openings used to build resume pipelines to postings designed to create the appearance of growth, this conversation explores the emotional and professional toll on job seekers navigating an already exhausting market. Kelley also unpacks emerging legislation, employer accountability, and why transparent hiring practices matter more than ever.#Hiring #Recruiting #JobSearch #GhostJobs #FutureOfWork #HRLeadership #WorkplaceTrends #EmployeeExperience #TalentAcquisition #CareerDevelopment #Leadership #HumanResources

Everyone's talking about AI replacing jobs, but this episode of What the Heck is Happening in HR challenges a deeper issue: bad management. Kelley Rexroad explores why employees were leaving long before AI became the headline—and why leadership quality still shapes retention, trust, and performance more than technology ever will. AI can automate tasks, but it cannot replace human leadership, presence, or judgment. Smart organizations are using AI to reduce administrative noise so managers can focus on people. Because when uncertainty rises, employees remember how they were led—not what software was implemented.#ArtificialIntelligence #LeadershipDevelopment #FutureOfWork #ManagementSkills #HRLeadership #EmployeeExperience #WorkplaceCulture #LeadershipMatters #PeopleManagement #CorporateTraining #ProfessionalDevelopment #FutureOfLeadership

Burnout is one of the most talked-about workplace issues—and one of the most misunderstood. In this episode of What the Heck is Happening in HR, Kelley Rexroad challenges the idea that burnout is caused by workload or a lack of resilience. Instead, she reframes it as a systems issue driven by lack of control, unclear expectations, and inconsistent fairness. When effort no longer feels meaningful or sustainable, disengagement follows. This episode breaks down what burnout actually signals and how leaders and HR can address the root causes, not just the symptoms.#Burnout #WorkplaceWellbeing #EmployeeExperience #LeadershipDevelopment #FutureOfWork #HRLeadership #WorkplaceCulture #OrganizationalHealth #PeopleStrategy #CorporateTraining #ProfessionalDevelopment #HRStrategy

Accountability is often listed as a core value—but employees are increasingly seeing a different reality. In this episode of What the Heck is Happening in HR, Kelley Rexroad explores the growing gap between expectations placed on employees and behaviors modeled by leaders. When accountability flows only downward, trust erodes quickly. This episode unpacks how inconsistent leadership behavior impacts culture, engagement, and retention—and why accountability, when modeled visibly and honestly, strengthens leadership credibility rather than weakening it. #LeadershipAccountability #HRLeadership #WorkplaceCulture #LeadershipDevelopment #EmployeeExperience #OrganizationalCulture #FutureOfWork #ManagementSkills #TrustInLeadership #PeopleStrategy #CorporateTraining #ProfessionalDevelopment

Feedback is one of the most important tools in the workplace—and one of the most avoided. In this episode of What the Heck is Happening in HR, Kelley Rexroad breaks down why feedback feels delayed, inconsistent, and emotionally charged in today's organizations. The issue isn't feedback itself—it's the outdated systems around it. Annual reviews, unclear expectations, and fear-driven conversations have turned feedback into a source of anxiety instead of growth. This episode explores how to make feedback timely, clear, and actionable so it actually supports performance and builds trust. #PerformanceManagement #EmployeeFeedback #HRLeadership #WorkplaceCulture #LeadershipDevelopment #FutureOfWork #EmployeeExperience #OrganizationalDevelopment #HRStrategy #ManagementSkills #CorporateTraining #ProfessionalDevelopment

HR is being rewritten in real time—and the expectations have never been higher. In this episode of What the Heck is Happening in HR, Kelley Rexroad explores the growing tension within the role as it expands across strategy, compliance, culture, and leadership. As visibility increases and trust becomes harder to earn, HR is no longer operating behind the scenes. This episode breaks down why credibility, judgment, and courage are becoming essential, and what it means for professionals navigating a role that now sits at the center of organizational decision-making.#HumanResources #HRLeadership #FutureOfWork #WorkplaceCulture #LeadershipDevelopment #OrganizationalStrategy #HRStrategy #EmployeeExperience #BusinessLeadership #WorkplaceTrends #CorporateTraining #ProfessionalDevelopment

Psychological safety is often misunderstood as a “soft” concept but in reality, it's a critical driver of performance. In this episode of What the Heck is Happening in HR, Kelley Rexroad breaks down what psychological safety actually means and why it matters more than ever in today's complex work environment. When employees don't feel safe to speak up, organizations lose insight, innovation, and early warning signals. This episode explores how leadership behavior shapes safety daily—and how creating it leads to stronger decisions, better collaboration, and more resilient teams. #PsychologicalSafety #LeadershipDevelopment #WorkplaceCulture #HRLeadership #EmployeeExperience #FutureOfWork #OrganizationalCulture #TeamPerformance #ManagementSkills #PeopleStrategy #CorporateTraining #ProfessionalDevelopment

Return-to-office policies continue to spark debate across organizations, but the real drivers behind these decisions are often more complex than leaders admit. In this episode of What the Heck is Happening in HR?, Kelley examines why many return-to-office conversations aren't actually about collaboration or culture—they're about uncertainty, visibility, and control. She explores how remote work challenged traditional assumptions about productivity and why poorly explained mandates can damage trust. This episode offers a candid look at how leaders and HR can approach workplace flexibility with greater clarity, transparency, and intention.#FutureOfWork#ReturnToOffice#HybridWork#Leadership#HRInsights#WorkplaceStrategy#WorkplaceCulture#PeopleLeadership#EmployeeExperience#OrganizationalLeadership#Management

Burnout isn't just about long hours anymore. In today's workplace, many leaders are overwhelmed by the constant stream of high-stakes decisions they must make under pressure, with incomplete information and increasing visibility. In this episode of What the Heck is Happening in HR?, Kelley explores why decision fatigue has become one of the biggest hidden drivers of leadership burnout. She explains how unclear decision rights, shifting priorities, and risk-averse cultures slow organizations down—and offers a practical framework to restore momentum: decide, document, and debrief.#Leadership#DecisionMaking#FutureOfWork#HRInsights#LeadershipDevelopment#WorkplaceCulture#BusinessLeadership#PeopleStrategy#Management#OrganizationalLeadership#WorkplaceStrategy

Employment law is evolving faster than many leaders realize. What once felt slow, predictable, and largely federal has become fast-moving, fragmented, and increasingly enforced at state and local levels. In this episode of What the Heck is Happening in HR?, Kelley explains why HR is often the first to see legal risk forming—and why those warnings are sometimes misunderstood as unnecessary caution. From pay transparency laws to classification scrutiny and expanding leave requirements, the regulatory landscape is shifting quickly. This episode explores why organizations must treat HR law as a strategic signal rather than background noise.#HR#EmploymentLaw#HRCompliance#FutureOfWork#Leadership#HRInsights#WorkplacePolicy#PeopleStrategy#BusinessRisk#OrganizationalLeadership#WorkplaceCulture

Job searching today can feel exhausting, confusing, and emotionally draining, even when the job market looks strong on paper. In this episode of What the Heck is Happening in HR?, Kelley explores what real positivity looks like during a job hunt. Instead of the usual “just stay positive” advice, she discusses how job seekers can stay grounded, maintain agency, and protect their confidence in a process full of uncertainty. From separating your worth from rejection to creating structure and focusing on what you can control, this episode offers a more honest and sustainable approach to navigating the modern job search.#JobSearch#CareerGrowth#CareerAdvice#FutureOfWork#HRInsights#ProfessionalDevelopment#CareerResilience#WorkplaceReality#Leadership#CareerTransitions#JobMarket

For years, HR has been viewed as a support function: called in to handle issues after decisions are already made. But the reality of modern work has changed that role dramatically. In this episode of What the Heck is Happening in HR?, Kelley explores why HR now sits at the intersection of people, policy, leadership behavior, and organizational risk. She explains how HR often sees patterns and problems long before they become visible to others, and why involving HR earlier in decision-making protects both people and the organization. A candid look at how the role of HR is evolving.#HR#Leadership#FutureOfWork#WorkplaceCulture#StrategicHR#HRInsights#HREssentials#OrganizationalLeadership#PeopleManagement#BusinessStrategy#EmployeeExperience

Organizations talk about culture constantly, but culture is not what's written on a website or printed on a poster. It's what gets reinforced, ignored, or excused every day. In this episode of What the Heck is Happening in HR?, Kelley explores how tolerance shapes culture more than slogans ever could. From high performers who behave badly to inconsistent enforcement and silence around concerns, she unpacks how small compromises erode trust over time. A direct, practical conversation about aligning values with behavior—and the leadership courage that requires.#HR#Leadership#WorkplaceCulture#OrganizationalHealth#EmployeeExperience#HREssentials#HRInsights#LeadershipDevelopment#PeopleManagement#FutureOfWork#TrustAtWork

Managers are carrying more than most organizations realize. In this episode of What the Heck is Happening in HR?, Kelley explores why today's managers are quietly overwhelmed and why traditional leadership training hasn't kept up with the demands of 2026. From hybrid teams and constant change to emotional labor and shifting authority, the role has fundamentally evolved. This conversation challenges organizations to stop blaming managers for systemic gaps and start redesigning how they are supported. A candid, necessary discussion for leaders and HR professionals alike.

Employees say they like their jobs, believe in the mission, and respect their teams—so why are they still so tired? In this episode of What the Heck is Happening in HR?, Kelley unpacks why modern exhaustion looks different than traditional burnout. Today's fatigue is driven less by long hours and more by ambiguity, constant change, blurred boundaries, and emotional labor. She challenges leaders to look beyond perks and resilience training and instead examine how work is designed. A thoughtful conversation about sustainability, clarity, and what actually restores energy at work.#HR #Leadership #EmployeeExperience #WorkplaceCulture #Burnout #FutureOfWork #HREssentials #HRInsight #OrganizationalDesign #PeopleManagement #WorkplaceWellbeing

What happens when doing your job well no longer earns trust, but creates tension? In this episode of What the Heck is Happening in HR?, Kelley explores why competence can feel destabilizing in unhealthy systems. She unpacks how expertise exposes weak processes, challenges fragile authority, and disrupts power built on optics instead of skill. When competence is sidelined, diluted, or labeled “difficult,” mediocrity becomes safe. This episode invites leaders and HR professionals to examine whether their systems reward mastery or quietly neutralize it. A candid conversation about excellence, insecurity, and organizational health.#HR #Leadership #WorkplaceCulture #EmployeeExperience #HighPerformers #OrganizationalHealth #Professionalism #HRInsights #HREssentials #PeopleManagement #LeadershipDevelopment

Why does calm, capable leadership feel so rare—and so noticeable—at work today? In this episode of What the Heck is Happening in HR?, Kelley examines what our collective fascination with competence really signals about modern workplaces. She explores how clarity, accountability, and authority have been diluted by noise, politics, and performance theater, leaving true expertise harder to find and harder to protect. This episode challenges leaders and HR professionals to rethink how work is designed and why professionalism should feel normal again. A thoughtful listen for anyone tired of buzzwords and ready for substance.#HR #Leadership #WorkplaceCulture #Professionalism #EmployeeExperience #OrganizationalDesign #HRInsights #HREssentials #LeadershipDevelopment #FutureOfWork #PeopleManagement

AI is moving fast in the workplace, but speed isn't the same as wisdom. In this episode of What the Heck is Happening in HR?, Kelley explores why critical thinking matters more than ever as AI becomes embedded in recruiting, performance management, and employee communication. She breaks down the risks of uncritical adoption, the limits of automation, and the responsibility HR holds in interrogating AI outputs with context, judgment, and accountability. If you're navigating AI tools and wondering where human decision-making fits, this episode offers clarity and direction.Interested in learning more about Critical Thinking in the Age of AI? Join Kelley and USF CTPE for a free live digital event - register now!#HR #ArtificialIntelligence #CriticalThinking #Leadership #FutureOfWork #HRInsights #WorkplaceCulture #EmployeeExperience #HREssentials #EthicalAI #PeopleManagement

Change isn't new—and neither are you. In this episode of What the Heck is Happening in HR?, Kelley shares a distilled version of her Real Housewives of Change webinar, reframing change as something we've already practiced through careers, caregiving, loss, and constant reinvention. She introduces the idea of “versions of ourselves” that show up during disruption and offers practical reminders for navigating what's ahead with confidence and clarity. If 2026 feels uncertain, this episode grounds you in what you already know how to do. Join the conversation.#HR#ChangeManagement#Leadership#WorkplaceCulture#Resilience#EmployeeExperience#ProfessionalDevelopment#HREssentials#HRInsights#FutureOfWork#WorkplaceWellbeing

In this episode of What the Heck is Happening in HR?, we're giving you a preview of USF's HR Core Concepts course! This course is designed to provide a solid foundation in human resources, covering everything from the history of HR and key compliance laws to workforce planning, employee value propositions, total rewards, and emerging trends like AI. You'll also explore how HR strategies align with business goals, creating a more effective and engaged workplace. If you're looking to strengthen your HR knowledge or kickstart your journey in the field, this is the perfect place to start. ⁠Don't miss out, enroll today! ⁠⁠⁠⁠Learn more about CTPE⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Podcast Disclaimer⁠⁠⁠⁠⁠⁠⁠⁠#HRCoreConcepts #HumanResourcesTraining#USFCTPE #HRFundamentals #HRDevelopment #LearnHR#CareerInHR #HRStrategy #ProfessionalEducation #WorkforcePlanning #EmployeeEngagement #HRTrainingProgram #HRCompliance #HRCareerGrowth

Hiring is shifting fast, and it's time to rethink how we evaluate talent. In this episode, Kelley explores why organizations are moving past degree requirements and embracing skills-based hiring, supported by data showing its impact on performance, retention, and diversity. She also digs into the long-term workforce planning gap, the need for critical thinking, and the value of upskilling and non-traditional career paths. If you're reworking job requirements, developing internal talent, or planning for future skill needs, this conversation offers grounded insights. Tune in and join the evolution.#HR #HiringStrategies #SkillsBasedHiring #TalentDevelopment #WorkforcePlanning #Leadership #EmployeeExperience #WorkplaceCulture #HREssentials #HRInsights #Upskilling #TalentAcquisition

Pay transparency is expanding quickly, and many organizations are feeling the pressure to catch up. In this episode, Kelley walks through what these laws actually require, why they're accelerating, and how transparency exposes deeper issues like pay gaps, compression, and trust. She shares practical guidance on conducting pay audits, communicating with employees, and strengthening your employer brand beyond salary alone. Whether you're navigating new regulations or preparing your team for honest conversations, this episode offers clear, grounded direction. Give it a listen and join the discussion.#HR #PayTransparency #Leadership #TotalRewards #CompensationStrategy #WorkplaceCulture #HREssentials #HRInsights #EmployeeExperience #PeopleManagement #PayEquity #HRCompliance

Ever noticed a team member slowly pulling back, even though they're still showing up every day? In this episode, Kelley digs into “quiet cracking,” a growing workplace pattern where employees feel stuck, depleted, and unsure of their next move. She walks through the data, the behaviors leaders should watch for, and the deeper dynamics behind burnout, job hugging, and disengagement. You'll hear practical ways HR teams can read the room, support employees, and prepare for what's ahead. Join us for a thoughtful look at a trend that deserves our attention.#HR #Leadership #WorkplaceCulture #EmployeeEngagement #Burnout #QuietCracking #HREssentials #PeopleManagement #WorkplaceWellbeing #HRInsights #EmployeeExperience

Ever felt like HR is just the department you go to when something's gone wrong? Kelley Rexroad shares a heartfelt story that reframes that mindset—turning HR from a last resort into a powerful partner for growth and leadership. From compliance to strategy, she explores how managers can build trust, avoid costly missteps, and strengthen their teams through collaboration. Whether you're new to management or a seasoned leader, this episode is a must-listen reminder that HR is here to help you—and your people—thrive.#HR #Leadership #PeopleManagement #WorkplaceCulture #EmployeeEngagement #ManagerTraining #HumanResources #CareerGrowth #HREssentials #ProfessionalDevelopment #TeamLeadership #WorkplaceLearning

How do you know if your team is truly engaged? This episode explores the power of data in uncovering what's really happening with employee engagement and talent acquisition. We break down key metrics—from absenteeism to new hire success rates—and share stories that highlight why tracking the right numbers matters. HR leaders and managers will discover actionable ways to use data for better hiring, retention, and workplace culture. Ready to rethink your approach? Listen in and join our growing HR community!⁠⁠⁠⁠Learn more about CTPE⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Podcast Disclaimer⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠#HR #EmployeeEngagement #TalentAcquisition #WorkplaceCulture #HRMetrics #Absenteeism #PerformanceReviews #DiversityHiring #Retention #NewHireSuccess #HRPodcast #PeopleAnalytics

Ever wondered if your HR data is telling the whole story? In this episode, we dig into why “data or it didn't happen” is more than a catchphrase—it's a mindset. From turnover trends to the true cost of your workforce, we reflect on the essential metrics every HR professional should track. You'll walk away with practical insights on retention, compensation, and budgeting that can transform your decision-making. Join us for a candid look at how data shapes the future of HR. Tune in and be part of the conversation!⁠⁠⁠⁠Learn more about CTPE⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Podcast Disclaimer⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠#HR #Leadership #WorkplaceCulture #HRMetrics #Retention #Compensation #SuccessionPlanning #EmployeeData #Budgeting #Turnover #HRPodcast #PeopleAnalytics

Ever notice how a simple “thank you” can change your day? In this heartfelt episode, we reflect on the impact of gratitude—sharing personal stories, moments of giving, and the ripple effect kindness has in our workplaces and communities. Discover how recognizing others, supporting your team, and giving back can transform HR and leadership. Whether you're an HR professional, leader, or employee, you'll leave inspired to bring more gratitude into your daily work. Tune in and join our community of appreciation!⁠⁠⁠⁠Learn more about CTPE⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Podcast Disclaimer⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠#HR #Leadership #WorkplaceCulture #Gratitude #EmployeeExperience #TeamBuilding #CommunityImpact #Recognition #Thankfulness #HRPodcast #PeopleFirst #PositiveWorkplaces

Ever felt blindsided by workplace changes? You're not alone. In this episode, we reflect on how HR and leaders often miss the mark by “springing” change on employees instead of preparing them thoughtfully. Discover why understanding your team's journey, communicating in bite-sized pieces, and celebrating progress are key to successful change management. HR professionals, leaders, and employees will walk away with practical insights on building trust and resilience through change. Tune in and join the conversation—let's grow together!⁠⁠⁠⁠Learn more about CTPE⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Podcast Disclaimer⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠#HR #Leadership #ChangeManagement #WorkplaceCulture #EmployeeExperience #Communication #OrganizationalChange #Resilience #HRPodcast #PeopleFirst #TeamSuccess #GrowthMindset

Ever wondered why some organizations keep their best people while others struggle? In this episode, we explore how retention truly begins at recruitment—starting with your employment brand. Discover why defining and living your values matters, how candidate experiences shape engagement, and what leaders can do to deliver on their promises. HR professionals, leaders, and employees alike will walk away with practical insights to build workplaces where people want to stay. Tune in and join the conversation on creating meaningful work cultures!⁠⁠⁠⁠Learn more about CTPE⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Podcast Disclaimer⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠#HR #Leadership #WorkplaceCulture #Retention #Recruitment #EmploymentBrand #EmployeeExperience #ValuesDriven #TalentManagement #OrganizationalCulture #PeopleFirst #HRPodcast

Ever wondered how artificial intelligence is quietly transforming HR? In this episode, Bill Carter shares real-world stories and practical advice on using AI to streamline HR tasks, boost engagement, and avoid common pitfalls. From applicant tracking to rewriting emails, Bill reflects on the promise and challenges of AI—especially around data privacy and compliance. HR professionals and leaders will walk away with actionable insights and a fresh perspective on preparing for the future of work. Tune in and join the conversation!⁠⁠⁠Learn more about CTPE⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Podcast Disclaimer⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠#HR #Leadership #WorkplaceCulture #ArtificialIntelligence #FutureOfWork #HRTech #EmployeeEngagement #DataPrivacy #AIinHR #HRInnovation #PeopleStrategy #TechTrends

Ever notice how something as simple as a chipped mug can tell a bigger story? In this episode of What the Heck Is Happening in HR?, Kelley walks us through how everyday objects become metaphors for our career journeys — the rough edges, the transitions, the lessons. If you've ever questioned whether your “path” is too messy or your growth too uneven, this one's for you. Join us as we embrace imperfection, learn from where we've been, and see how those cracks often hold the richest reflections. Cozy up, lean in, let's reflect together.⁠⁠Learn more about CTPE⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Podcast Disclaimer⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠#WhatTheHeckIsHappeningInHR #HRPodcast #CareerReflection #GrowthJourney #WorkplaceStories #Leadership #AuthenticLeadership #IdeaOfImperfect #EmployeeExperience #Gratitude #ProfessionalGrowth #WorkplaceCulture

In this episode of What the Heck is Happening in HR?,Kelley responds to a question many job seekers face: ShouldI work for a small business or a large company? Using real-life insights and strategic reflection, she explores the pros and cons of each path. From personal connection and flexibility in small businesses to structure and career pathways in larger organizations, Kelley walks through what to consider—like values alignment, benefits, growth potential, stability, and even employer reputation. She encourages listeners to go beyond salary and title, identify their top 12 career priorities, and use that clarity to evaluate each opportunity. Whether you're starting your career, making a switch, or advising others, this episode offers a smart, balanced guide to choosing the environment that supports your goals.⁠⁠Learn more about CTPE⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Podcast Disclaimer⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠#WhatTheHeckIsHappeningInHR#HRPodcast #CareerAdvice #JobSearchTips #SmallBusinessVsBigCompany #WorkplaceCulture #CareerPlanning #JobDecisionMaking #HRInsights #ProfessionalGrowth #EmployerChoice

In this episode of What the Heck is Happening in HR?, Kelley dives into the ever-shifting world of independent contractor classification—and why it matters now more than ever. With the political pendulum swinging once again, employers may find themselves facing new flexibility in how they engage workers… but also new risks if they don't tread carefully.Kelley breaks down key resources like Fact Sheet #13, opinion letter FLSA 2019-6, and how to interpret them under the current rules. She also explores what to watch for—like control factors, use of company resources, and the distinction between employees and contractors doing similar work.If your business uses freelancers, consultants, or gig workers, this episode is essential listening. The rules may be loosening, but the scrutiny isn't going away.⁠Learn more about CTPE⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Podcast Disclaimer⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠#WhatTheHeckIsHappeningInHR #HRPodcast #IndependentContractors #HRCompliance #FLSA #EmploymentLaw #HRUpdates #DOLGuidance #WorkforceTrends #LaborLaw #HRLeadership

In this episode of What the Heck is Happening in HR?, Kelley breaks down the return—and expansion—of Department of Labor opinion letters, a critical yet often overlooked resource for HR professionals, business owners, and legal teams.What exactly is an opinion letter? How do they differ from administrator interpretations? And why does it matter that they're back under the current administration—with new platforms and expanded coverage across wage and hour, OSHA, benefits, and more?Kelley explains how opinion letters provide valuable insights into how the DOL interprets the law in real-world scenarios, and how you can use them as a tool for compliance and smarter decision-making. Whether you're an HR pro trying to classify workers or a business owner sorting through federal guidance, this episode gives you a solid starting point—and a cautionary note on when to consult legal counsel.⁠Learn more about CTPE⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Podcast Disclaimer⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠#WhatTheHeckIsHappeningInHR #HRPodcast #OpinionLetters #DOLGuidance #EmploymentLaw #HRCompliance #WorkforceStrategy #HRLeadership #HRBestPractices #WageAndHour #LegalUpdates