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In the midst of texting and cell phones, online websites and GPS, it can be difficult to remember an era when almost all communication took place by landline or snail mail, as it's now called, and driving depended on the ability to read a printed map. But April Howells's debut novel vividly recaptures that world. The Unforgettable Mailman (Alcove Press, 2026) opens in Chicago in October 1966. The post office, overwhelmed with unsolicited mail in the days before the ZIP code, has shut down temporarily, and an elderly resident named Henry Walton decides that someone must deliver the mail. People depend on letters, after all, and without them, connections with their nearest and dearest will fade. Henry himself suffers from a bad leg leftover from World War I and an increasingly dicey memory. But despite these obstacles, he succeeds in breaking into the post office and leaving with approximately 300 letters, destined for places as far apart as Canada and the Dakotas. Throughout the story we see Henry's interactions with the recipients of the letters as well as the letters themselves, and through the exchanges Henry's own past becomes ever clearer. After a while, his journey intersects with that of Roger, a high-school student in search of the father who left home, and the two of them pursue the delivery of the letters as we learn more about what makes each of them tick. This haunting novel, which came out a couple of months ago, captivated me from the very beginning. Henry is beautifully portrayed and sympathetic, and so are all the people with whom he interacts along the road—including, of course, Roger. April is a storyteller who finds heartwarming inspiration in little-known pieces of history. With a background in magazine publishing, she's spent the last decade leading Global Internal Communications and Employee Engagement for premium apparel brand lululemon. The Unforgettable Mailman is her debut novel. C. P. Lesley is the author of two historical fiction series set during the childhood of Ivan the Terrible and four other novels, including one co-written with P.K. Adams. Her next book, Song of the Silk Weaver, will appear in September 2026. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network
In the midst of texting and cell phones, online websites and GPS, it can be difficult to remember an era when almost all communication took place by landline or snail mail, as it's now called, and driving depended on the ability to read a printed map. But April Howells's debut novel vividly recaptures that world. The Unforgettable Mailman (Alcove Press, 2026) opens in Chicago in October 1966. The post office, overwhelmed with unsolicited mail in the days before the ZIP code, has shut down temporarily, and an elderly resident named Henry Walton decides that someone must deliver the mail. People depend on letters, after all, and without them, connections with their nearest and dearest will fade. Henry himself suffers from a bad leg leftover from World War I and an increasingly dicey memory. But despite these obstacles, he succeeds in breaking into the post office and leaving with approximately 300 letters, destined for places as far apart as Canada and the Dakotas. Throughout the story we see Henry's interactions with the recipients of the letters as well as the letters themselves, and through the exchanges Henry's own past becomes ever clearer. After a while, his journey intersects with that of Roger, a high-school student in search of the father who left home, and the two of them pursue the delivery of the letters as we learn more about what makes each of them tick. This haunting novel, which came out a couple of months ago, captivated me from the very beginning. Henry is beautifully portrayed and sympathetic, and so are all the people with whom he interacts along the road—including, of course, Roger. April is a storyteller who finds heartwarming inspiration in little-known pieces of history. With a background in magazine publishing, she's spent the last decade leading Global Internal Communications and Employee Engagement for premium apparel brand lululemon. The Unforgettable Mailman is her debut novel. C. P. Lesley is the author of two historical fiction series set during the childhood of Ivan the Terrible and four other novels, including one co-written with P.K. Adams. Her next book, Song of the Silk Weaver, will appear in September 2026. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/literature
Welcome to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. How do you steady your team and maintain trust when everything around you is chaotic? This week, we are joined by Andrew Blotky, an executive coach, author, and the founder of Azure Leadership Group. Andrew has managed internal communications at global scales, building Facebook's first global employee communications function during a period of intense growth and scrutiny, and leading HR communications at Johnson & Johnson. In this episode, Andrew shares practical wisdom on leading with integrity through periods of change, crisis, and uncertainty. Moving past standard PR templates, he dives deep into the human side of leadership, discussing how authenticity, self-reflection, and mindfulness can help you stay grounded when you are under fire.
PRGN Presents: News & Views from the Public Relations Global Network
Tammy Zollner, Senior Director of Corporate Communications at RPM International, shares her journey of transforming internal communications and fostering a culture of engagement and understanding among a diverse workforce, especially during the Covid-19 pandemic. She outlines the process of centralizing RPM's communications, transitioning from a company where many weren't even aware of the parent organization, to one with a connected culture. Tammy emphasizes the importance of understanding the audience and tailoring communications to ensure the workforce is informed and aligned with the company's overarching goals. She shares strategies her team has implemented, including leveraging AI tools to ensure effective communication among thousands of associates worldwide. About the Guest Tammy Zollner is senior director – corporate communications of RPM International Inc. She oversees internal and external communications, including employee communications, corporate branding, media relations, and social media. Tammy leads a team of communications professionals who create content that enhances RPM's reputation and strengthens relationships with key stakeholders. She has been with the company for over two decades in various operational and management roles. RPM owns subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. Among its leading brands are Rust-Oleum, DAP and Zinsser. The company is publicly traded on the New York Stock Exchange, ranked on the Fortune 500 and employs 17,200 individuals worldwide.Brad Kostka is president of Roopco, a strategic marketing and PR agency for B2B companies seeking to amplify their communications. The firm specializes in crafting and disseminating compelling content that drives measurable business impact. For nearly three decades, Brad has provided strategic communication counsel to organizations ranging from local startups to global, publicly traded corporations.About the Host Abbie Fink is president of HMA Public Relations in Phoenix, Arizona and a founding member of PRGN. Her marketing communications background includes skills in media relations, digital communications, social media strategies, special event management, crisis communications, community relations, issues management, and marketing promotions for both the private and public sectors, including such industries as healthcare, financial services, professional services, government affairs and tribal affairs, as well as not-for-profit organizations. PRGN Presents is brought to you by Public Relations Global Network, the world's local public relations agency. Our co-host and executive producer is Adrian McIntyre with Speed of Story, a B2B communications firm in Phoenix. Follow the Podcast If you enjoyed this episode, please follow PRGN Presents in Apple Podcasts, Spotify, Google Podcasts, or any other podcast app. We publish new episodes every other Thursday. To have them delivered automatically and free of charge, just choose your preferred podcast player from this list, open the app,
In this episode, we focus on the growing use of AI in internal communications. Host Debbie West is joined by guests: 1/ Shalini Gupta, Senior Internal Communications Lead, UKIMEA, Arup 2/ Frank Dias, Internal Comms Manager, Framestore 3/ Melanie Wheeler, Head of Global Internal Communications, Sutherland
In this episode of the HR Leaders podcast I'm joined by Nina Kontos, Senior Director of Global Internal Communications, Employee Experience & Learning at Axonius. Nina draws from her diverse background to provide fresh perspectives on fostering an engaged, informed workforce to discuss the crucial role of 'Why' in effective workplace communication.
Today I'm joined by Jaclyn Sass. Jackie is the Director, Global Internal Communications at Merkle. In this episode, we talk about the future of the internal communications role; the need to merge communications with culture and employee experience, and how data can help to inform a company's internal communications motions.Learn more about Merkle's 2021 Customer Experience Imperatives.
Sharon McIntosh, President, And Then CommunicationsSharon McIntosh is president of And Then Communications. With more than two decades of communications experience, Sharon has a passion for creating and executing new ideas to drive employee engagement at companies both large and small. Most recently Sharon served as PepsiCo's vice president of Global Internal Communications, overseeing the company's efforts to connect with its more than 274,000 employees worldwide. Sharon and her team launched a number of innovative employee initiatives, including the company's first social media training (SMART U), a social tool to share internal news externally and PepsiCo's award-winning employee ambassador program. Sharon and her team also developed a communications strategy to support the company's first comprehensive, global and multi-year transformation initiative. Before joining PepsiCo in 2004, Sharon spent seven years at Sears. Among her greatest contributions there, she launched a marketing strategy for life events, ran user experience for the company's e-commerce site and introduced the company's first intranet. Prior to Sears, Sharon worked at Waste Management, publishing more than 14 annual reports for various business units, managing shareholder meetings, drafting senior executive speeches and handling media relations. Sharon graduated with a B.A. in journalism from Marquette University and an M.A. from DePaul University. She lives in Norwalk, CT.Sharon Phillips, Principal, Sharon Phillips CommunicationsSharon Phillips is the principal of Sharon Phillips Communications, which focuses on employee engagement and corporate communications strategy and support. Prior to relaunching her consultancy in 2014, she served as director of Global Internal Communications at PepsiCo. During her seven years with the company, Sharon led corporate communications and employee engagement initiatives, including the launch of the company's inaugural employee ambassador program, global transformation of its operating model and first global internal communications audit. Earlier in her career, Sharon served as senior communications manager at Allstate Insurance Company, where she led a team of eight responsible for executive and internal communications for the company's IT division. Before Allstate, Sharon served as director of internal communications at Sears Holdings Corporation focused on CEO and change management communications. During her time at Sears, Sharon created an award-winning communications program that improved relations with the company's activist retiree group and helped drive numerous merger, productivity and chaThanks for listening, commenting, liking, sharing, and adding Growing Social Now to your podcast playlist!!Cheers to your success,Barbara RozgonyiFounder, CoryWest Media, Top PR Blogger, Host of Growing Social Now, International Speaker and Inspirational Storyteller, Creative Marketing Team Coach, LinkedIn Social Selling Trainer, Avid Hiker, Natural Photographer Barbara Rozgonyi on Facebook Barbara Rozgonyi on InstagramBarbara Rozgonyi on LinkedInBarbara Rozgonyi on TikTokBarbara Rozgonyi on TwitterYouTubeGrowing Social Now wiredPRworksBarbaraRozgonyi.com
When we think about messaging, we typically think of what we say about our work to the outside world. Although that's important to be sure, some would argue that what we say internally is just as, if not more, important. In this episode of Messaging on a Mission we hear from Phil Finch, a former VP of communications at a large not-for-profit, Sharon McIntosh, a world-renowned expert in internal communications, and Sara Jackson, executive director of Internal Comms Pro. Key Takeaways Experience -Internal communications start with the leadership team and the focus with which they run the organization. -Everyone thinks they can do internal comms. Common Mistakes -Focussing on the channels, not the content -Asking questions of employees too infrequently -Ignoring the leadership team's role -Many people under-communicate. It's really hard to over-communicate in a professional environment. Advice -Employee comms is a continuous process, it's not a one and done. -Two-way communication is critical. Listening is just as important as telling. -Start small and expand over time as you are able. Five Future of Internal Communications -Superior employee experience, not just words -Employees expect a consumer-grade experience -Internal comms professionals as internal digital marketers -Collaboration between functions, such as internal comms and human resources -Messaging internally will require an approach of “intra-preneurship.” Perfection is no longer required. Useful Links And Then Communications, https://andthencomms.com/ A brief history of Internal Communications, http://blog.tribeinc.com/2015/12/18/a-brief-history-of-internal-communications/ Internal Comms Pro, https://www.internalcommspro.com/ Episode Guests SHARON MCINTOSH. Sharon McIntosh is president of And Then Communications. With more than two decades of communications experience, she has a passion for creating and executing new ideas to drive employee engagement at organizations both great and small. Before starting And Then Communications, she served as PepsiCo's vice president of Global Internal Communications, overseeing the company's efforts to connect with its more than 274,000 employees worldwide. She and her team launched a number of innovative employee initiatives, including the company's first social media training (SMART U), a social tool to share internal news externally, and PepsiCo's award-winning employee ambassador program. Before joining PepsiCo in 2004, Sharon spent a number of years at Sears and Waste Management. SARA JACKSON Sara is the Executive Director of The Internal Comms Pro Collective and host of the podcast, Internal Comms Pro: The Podcast. Internal Comms Pro's mission is to collectively raise the value of the internal communications industry. Sara has extensive experience and expertise in internal and external communication and has developed locally- and nationally-recognized engagement programs and partnerships. Prior to starting her own company, Sara worked in both public and private sectors, particularly with the Cincinnati Bengals and the Cincinnati Reds. Sara was recognized as a 40 under 40 award winner, a ranking of the most influential young people in business. Sara resides in Fort Thomas, KY with her two daughters, Gracie and Ella. PHIL FINCH Philip Finch is a marketing and communications consultant based in Boston, MA. Phil has more than 30 years of professional experience helping companies, organizations, and individuals craft award-winning strategies to deliver measurable results. He has worked in several industries including financial services, healthcare, education, technology, and consumer products, where he worked with clients on new product development and introduction, building and growing client relationships through strategic communication programs, and leveraging internet capabilities. For 15 years, Phil was Vice President of Communications at Fenway Health, a healthcare and research organization with a mission to serve the LGBTQAI+ community. At Fenway, Phil was responsible for a variety of integrated marketing communications functions including, public and media relations, marketing, direct mail, internal and external communications strategies, internet management, and brand development. He also oversaw the organization's fundraising efforts during a successful $15 million capital campaign. Phil earned a Bachelors Degree from Cornell University and holds a Masters Degree from Emerson College and Vrije Universiteit Brussel, in Brussels Belgium.
Internal localization consultant Ray Walsh joins us on the 101st episode of Globally Speaking. Ray shares his knowledge from a 20-year career in internal communication. With him we explore the intricacies of corporate relationships on a global scale. He also touches on key strategies from his acclaimed book *Localizing Employee Communication: The Handbook.* Tune in now for all this and more!
Internal localization consultant Ray Walsh joins us on the 101st episode of Globally Speaking. Ray shares his knowledge from a 20-year career in internal communication. With him we explore the intricacies of corporate relationships on a global scale. He also touches on key strategies from his acclaimed book *Localizing Employee Communication: The Handbook.* Tune in now for all this and more!
A few weeks back, we travelled to Amsterdam to meet up with Caroline Tjan, Head of Global Internal Communications at Nouryon. Nouryon is a young company with a long heritage that goes back 400 years. When it split from AkzoNobel one year ago the majority of employees had already worked there for many years. Today 10,000+ employees work at Nouryon in over 80 countries worldwide. Needless to say, that sets us up for an interesting internal communications conversation.
Tracey Pavlishin, Director of Global Internal Communications and Alumni Engagement at A.T. Kearney, shares a detailed account of working in Alumni Relations. Tracey has over 10 years of experience in this space. She has an MBA from Chicago Booth School of Business. Some of the areas that Tracey touches upon include: 1. What got Tracey interested in working in Alumni Relations 2. Examples of projects Tracey works on 3. How someone in Alumni Relations defines success 4. Why organizations invest in Alumni Relations 5. The kind of exit paths Alumni Relations opens up 6. Interesting and not-so-interesting aspects of the job 7. Resources for interested candidates Follow the show on Twitter @LED_Curator Website www.learneducatediscover.com/ Like us on FaceBook at www.facebook.com/learneducatediscover/ Email us at hello@learneducatediscover. We will reply!! Subscribe to the show on iTunes itunes.apple.com/us/podcast/learn…ver/id1049159321
With the Oriflame Moments and global initiatives rolling, and with a 1,5 year young department in Oriflame, Elena Aylott – Sr.Director Global Employee Experience, stars Behind the O, our employee podcast. Learn about Elena's career and what she learned along the way. What it is like working for the CEO. What Employee Experience and Elena's vision and dreams for the Oriflame employees. TIMECODES – Listen to the specific content that interest you 01:18-07:02 Overview of Elena's current career, how she ended up in Oriflame and her background studying and growing up in Moscow. 07:02-10:57 The work as an Executive assistant, working with CEO Magnus and what Elena have learned on the way. 10:57-18:13 Elena's passion for communications, the screaming baby metaphor, and her mission to expand and build the Global Internal Communications team, starting in 2013. 18:13-24:26 The creation of the Global Employee Experience, how it happened and why Elena took on the mission. 24:26-36:09 What Global Employee Experience is, what the team consist of and why Elena decided, with the extended mission and team-mergers, not to use HR as part of the new name. 36:09-42:24 The intiatives globally that has rolled out or are upcoming – Always curious and LinkedIn Learning, The Oriflame Way and the Manager's edition of it, the 90 day onboarding program. Integrated Performance Management process. And above all #OriflameMoments 42:24- 46:13 The Oriflame moments initiative; what it is and the purpose of it. 46:18-50:05 Elena's Oriflame moment, the dream project of Elena's "The Oriflame Management Conference" 50:05-53:26 The Culture Document and the feedback that is requested on it from all employees globally 53:26-55:34 Elena's Dream Moment and the quote of Robert de Niro. 55:34-57:12 The question Elena would have wanted to be asked more – every question that matters to you the employee. And your input on how to create the best Employee Experience in the world.
Jill Christensen is an Employee Engagement Expert, Best-Selling Author, and Keynote Speaker who has helped thousands of leaders and HR professionals improve business results by re-engaging employees. Jill has served as the head of Global Internal Communications at both Avaya and Western Union. She has a Six Sigma Green Belt and authored the best-selling book, If Not You, Who? Cracking the Code of Employee Disengagement. Jill is consistently rated among the top speakers at events she attends, and works with the best and brightest leaders around the world to improve productivity, customer satisfaction, and revenue growth. Jill lives in Denver and is passionate about global travel, skiing, live music, extraordinary food and wine, volunteering, the NFL, balance, and Maine Coon Cats. Show Notes: http://yourbestmanager.com/jillchristensen
Sharon McIntosh, Senior Director of Global Internal Communications, PepsiCo The Society for New Communications Research (SNCR)podcast series profiling the winners of its 2011 Excellence in New Communications Awards continues with a conversation featuring Sharon McIntosh, senior director of Global Internal Communications for PepsiCo, which won an Internal Communications award in the Corporate category for its global social media training program to encourage its employees to promote the company and its products effectively and in alignment with company policies. Sharon oversees the internal strategy and channels for the company's nearly 300,000 associates. She previously worked in internal communications, corporate communications, marketing and media relations at a range of companies, including Sears, Waste Management and the Illinois Hospital Association. Connect with Sharon on Twitter: @mcintoshs. You can read more about the winning PepsiCo entry on the SNCR website. The podcasts are being produced by Steve Lubetkin of Lubetkin Global Communications LLC, a Senior Fellow of SNCR and a member of the SNCR Advisory Board. The podcast series appears weekly on Thursdays over the next several months. Subscribe to the RSS feed for the SNCR podcast. Subscribe to these podcasts in the Apple iTunes Music Store.
Lubetkin Global Communications » Society for New Communications Research (SNCR)
The Society for New Communications Research (SNCR) podcast series profiling the winners of its 2011 Excellence in New Communications Awards continues with a conversation featuring Sharon McIntosh, senior director of Global Internal Communications for PepsiCo, which won an Internal Communications award in the Corporate category for its global social media training program to encourage its…