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In this episode of the HR Leaders Podcast, we speak with Alexander Nicolaus, Chief People Officer at Paysend and author of Startup Culture, about how to intentionally design company culture as you scale. Alex shares how his global career shaped his approach to building high-performing teams, why behavior-based hiring beats resumes, and how Paysend is scaling to a billion-dollar business with a lean team. He unpacks how founders can embed values from day one, use clear behaviors to drive performance, and avoid retrofitting culture after growth creates dysfunction.
In this episode of the HR Leaders Podcast, we speak with Jelena Djordjevic, Chief People Officer at Thumbtack, about building true business partnerships as a People leader in today's unpredictable world.Jelena shares how HR leaders can balance empathy with business rigor, navigate rapid change, and create real accountability at the leadership table. She also reveals how Thumbtack is approaching AI adoption with both excitement and caution, building a culture that's ready for the future.
In this episode of the HR Leaders Podcast, we speak with Brandon Roberts, Group VP, People Analytics and AI at ServiceNow, about how AI is transforming talent management as we know it.Brandon shares ServiceNow's Four Point Plan for building AI-first organizations, highlighting how real-time skills data, agile workforce allocation, and reskilling are changing how companies attract, develop, and deploy talent. He explains how HR must build strong partnerships with IT, invest in AI fluency, and completely rethink talent management for the age of AI.
In this episode of the HR Leaders Podcast, we speak with Hannah Awonuga, Founder & CEO of Illume Executive Consulting, about how to unlock executive potential through inclusive leadership and authentic executive coaching.Hannah shares the biggest challenges HR leaders face when developing senior leaders, and why inclusion must be more than a program, it must be a mindset shift. This episode will reshape how you think about power, privilege, and the future of leadership development.
In this episode of the HR Leaders Podcast, we're joined by Quilco Hasemann, Chief People & Culture Officer at OUTFITTERY, to explore how HR can build better leaders by focusing on strengths, not weaknesses. Quilco shares what most companies still get wrong about people development, why culture is the true performance lever, and how experimenting with AI is reshaping HR operations. The conversation also dives into how leadership teams can work better together, and why now is the time to rethink development from the inside out.
In this episode of the HR Leaders Podcast, we're joined by Keith Ferrazzi, Author of Never Lead Alone: 10 Shifts from Leadership to Teamship and Founder of Ferrazzi Greenlight, to unpack the 10 powerful shifts every leader must make to thrive in the age of teamship.Keith shares the core idea behind his book, why traditional leadership is broken, and makes a bold case for moving from command-and-control to a more co-elevating, collaborative way of working.
In this episode of the HR Leaders Podcast, we're joined by Adam Lancaster AIECL, Founder & Chief Learning Officer at Alkemy, to unpack what it really takes to build effective leaders in high-growth, high-change environments.Adam shares powerful lessons from his time at Meta and Coupang, reveals the hidden struggles of first-time managers, and explains why L&D must shift from programs to conversations if it wants to drive business impact.
Dr. Keith Keating is the Workforce Futurist and Chief Learning Officer for BDO and the author of the books The Trusted Learning Advisor and his new book - Hidden Value: How to Reveal the Impact of Organizational Learning. In this episode, Paul and Keith explore the paradox facing Learning and Development teams today — at a time when the world is changing faster than ever and organizations need to adapt, many learning teams are facing budget cuts and layoffs. They delve into why the value of L&D often goes unseen, how teams can better communicate and create strategic value, and how organizations can move from seeing L&D as a cost center to a growth driver. Keith also introduces his "Value Creation Compass" — a practical framework for identifying and demonstrating learning's business impact across people, customers, resilience, and revenue. Along the way, Paul and Keith share war stories from inside organizations, debunk the myth that only easily measurable things matter, and discuss why L&D leaders must become problem solvers and storytellers to thrive in today's environment. Resources mentioned in this episode: Keith's new book Hidden Value: How to Reveal the Impact of Organizational Learning Keith's previous book The Trusted Learning Advisor BDO - https://www.bdo.comHumanity Working is brought to you by BillionMinds - the company that makes employees ready for the Future of Work.BillionMinds helps companies be ready for the future of work by developing adaptable, resilient employees. You can learn more about them on LinkedIn or by visiting billionminds.com.
In this episode of the HR Leaders Podcast, we speak with Liam Reese, Head of People at ClickOut Media, about how HR leaders can navigate the complexities of remote, hybrid, and in-office work. Liam shares practical insights on balancing performance with flexibility, building strong cultures in remote-first companies, and aligning executive vision with employee expectations. He also busts common myths about hybrid work and explains why your work model might be your most powerful talent attraction tool.
In episode 55, Tamara Kocharova delves into the evolving intersection of AI and L&D with Josh Cavalier, generative AI pioneer and author of the upcoming book Applying AI in Learning and Development.From CD-ROM training in the ‘90s to today's AI-powered learning ecosystems, Josh shares his remarkable journey and the pivotal moments that shaped his views on human-machine collaboration. Learn how L&D professionals can move from prompt to automation, build AI fluency across organizations, and embrace AI as a strategic thought partner—not just a tool.But the conversation goes beyond tech. Josh opens up about balancing innovation with empathy, the emotional impact of change, and why mentoring and human connection are more vital than ever in the age of automation.Explore his signature Human-AI Task Scale and get a sneak peek into the frameworks that could define L&D's next chapter. How do we build learning that's both high-tech and deeply human? Let's find out—together.Tune in now!Follow Tamara Kocharova, the podcast host and CEO at Lanes AI, on LinkedIn: linkedin.com/in/tkocharova Book a meeting to learn more about Lanes AI: lanes.ai/demo?utm_campaign=podcast-55-episode Listen all Episodes of LPTP podcast: podcasts.apple.com/us/podcast/lptl-love-people-technology-learning/id1736176315 Follow Tamara Kocharova, the podcast host and CEO at Lanes AI on LinkedIn to stay tuned for future episodes: linkedin.com/in/tkocharovaBook a meeting to learn more about Lanes AI: lanes.ai/demo
In this episode of the HR Leaders Podcast, we speak with Ben Frost, Senior Client Partner at Korn Ferry, and Zoë Cannings FCIPD, Strategic HR Transformation Director at Oracle. Together, they explore how organizations must evolve their reward strategies to meet the needs of a changing workforce, balancing personalization, equity, and performance.From skills-based pay models to the strategic use of AI, Ben and Zoe reveal how HR can lead the charge in building fair, flexible, and future-ready reward systems.
Can you even remember life before 2021? On today's episode, let's reminicse about the good ol' days!
In this episode of the HR Leaders Podcast, we sit down with Juan Pablo Velasquez, CHRO at Fyffes and author of the book Respectful Rebels, to explore the power of respectful rebellion in leadership, navigating polarities in organizational culture, and his insights from leading HR across global markets. Juan Pablo shares personal stories illustrating the value of curiosity, taking risks, and effectively challenging the status quo. The conversation explores how combining respect with rebelliousness can drive positive organizational change and impactful leadership.
In Episode 54, Tamara Kocharova sits down with Cam Brewer, CEO of Key Learning LLC and a visionary in the world of corporate learning and development.Discover how Cam turned a childhood side hustle into a global business serving giants like Netflix, Pepsi, and L'Oréal. He shares his unique approach to blending design, storytelling, and technology to create training programs that don't just educate—they captivate.Cam reveals practical strategies for making corporate training stick. Plus, he opens up about the human side of leadership, the lessons learned from building a 50-person team, and how his missionary work in Georgia shaped his philosophy on service and business.This episode is a masterclass in innovation, creativity, and the future of workplace learning. You'll walk away inspired to reimagine what learning can be.Tune in and get ready to see training in a whole new light!Follow Tamara Kocharova, the podcast host and CEO at Lanes AI, on LinkedIn: linkedin.com/in/tkocharova Book a meeting to learn more about Lanes AI: lanes.ai/demo?utm_campaign=podcast-54-episode Listen all Episodes of LPTP podcast: podcasts.apple.com/us/podcast/lptl-love-people-technology-learning/id1736176315 Follow Tamara Kocharova, the podcast host and CEO at Lanes AI on LinkedIn to stay tuned for future episodes: linkedin.com/in/tkocharovaBook a meeting to learn more about Lanes AI: lanes.ai/demo
In this episode of the HR Leaders Podcast, we sit down with Alim A. Dhanji, CHRO at TD SYNNEX to explore how companies can protect their most valuable asset: culture. As AI reshapes work, Alim explains why empathy, values, and leadership vulnerability are the ultimate differentiators.Drawing from his experience as CHRO and President at Adidas Canada, Alim shares a candid perspective on leading with courage, speaking the language of business, and creating workplaces where humanity still matter.
In this episode of the HR Leaders Podcast, we sit down with Sarnjit Kaur, Chief People Officer International at Cox Automotive Inc., to explore how HR leaders can transform data into board-level ROI.Sarnjit shares how HR teams can elevate people analytics from operational metrics to strategic insights, and how combining empathy with business acumen can unlock real impact.
In this episode, we got some straight talk from Teresa Torres, learning how she incorporates her masters in Learning & Development from Northwestern into her design of product learning experiences. Teresa shares invaluable insights about when blogs and podcasts might be enough for your growth—and when training courses may really be what's needed to take you to the next level. Do you know if you have blind spots? Or are you navigating some unique and tricky contexts where a coach can help? This far-ranging episode explores all these concepts with the founder of Product Talk and author of 'Continuous Discovery Habits'. Teresa discusses the fundamental differences between coaching and training and highlights the importance of deliberate practice in skill development. She offers practical advice on advocating for discovery practices within organizations and provides tips for product leaders to enhance their teams' capabilities. This episode is a must-listen for anyone looking to deepen their understanding of product development and improve their practice through structured learning.00:00 Introduction to Skill Building and Coaching00:35 Sponsored Segment: SuperInterviews01:26 Welcome01:32 Guest Introduction: Teresa Torres02:36 The Journey from Coaching to Training05:06 Understanding the Difference Between Coaching and Training09:57 The Role of Deliberate Practice in Skill Building14:54 The Importance of Community and Peer Coaching21:57 Understanding Business Outcomes22:23 The Challenge of Opportunity Solution Trees23:22 Effective Discovery Practices24:57 Choosing the Right Trainer or Coach27:29 Reflective Questions for Product Teams32:50 Advocating for Discovery in Organizations36:42 The Role of Product Leadership Coaching40:31 Aligning Sales and Product Teams45:00 Conclusion and Final Thoughts
Nuestra moderadora (host) Ivonne Arroyo Martínez, CEO de FranklinCovey Puerto Rico y República Dominicana, entrevista a Annette Santaliz, AVP & Manager II - Learning and Development de Banco Popular, sobre el Rol Estratégico de Learning and Development.Este episodio es auspiciado por SHRM-PR.SHRM-PR es una organización afiliada a SHRM.Moderadora-Ivonne Arroyo Martínez, CEO de FranklinCovey Puerto Rico y República DominicanaProducción Ejecutiva-Sociedad para la Gerencia de Recursos Humanos, Capítulo de PRAudiovisuales y Edición-Víctor Maldonado, Director de Recursos Humanos SAL-PR
Ever wondered what makes the Association for Talent Development (ATD) a key player in the world of HR and professional development? This episode pulls back the curtain as Bill Banham talks with Mallory Flynn, Content Manager for Career Development, Organization Development, and Talent Management Communities at ATD.Mallory walks us through three game-changing conferences on the horizon. First, ATD International Conference & Expo in Washington DC (May 18-21), where thousands of learning professionals from over 80 countries will converge to exchange ideas and build relationships. With headliners like Olympic champion Simone Biles and marketing visionary Seth Godin, plus a dedicated Career Center offering free resume coaching and ICF sessions, it's an event talent professionals won't want to miss.Bill and Mallory also explore ATD's first-ever Coaching Conference (August 20-21), a virtual event specifically designed to help professionals launch, build, and scale coaching programs within their organizations. Featuring insights from Salesforce, Panasonic Energy, and UC Berkeley, attendees will discover how to make the business case for coaching and establish frameworks for program success. And yes, we dive into the AI question – how will artificial intelligence transform coaching while preserving the irreplaceable human element?The conversation shifts to the OrgDev Conference in Houston (October 20-22), ATD's premier event for organizational development professionals tackling culture, talent strategy, and leadership development. Mallory also highlights a free online Leadership Development Day coming June 9th, featuring real-world case studies from major organizations.What truly shines through is Mallory's passion for ATD's community – a network of professionals dedicated to mutual growth and knowledge-sharing. As she puts it, "I've never been as well connected to such a huge network of individuals who just want to help out." Whether you're an HR professional, talent developer, or organizational leader, this episode offers valuable insights into how ATD's events and community can elevate your professional journey.Ready to connect with this vibrant community? Follow Mallory Flynn on LinkedIn or email her at mflynn@td.org to learn more about these transformative opportunities.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
In this episode of the HR Leaders Podcast, we speak with Andy Biladeau, Chief Transformation Officer at SHRM , about how structured agility is redefining transformation in today's AI-driven workplace. Andy shares how SHRM is building future-proof systems, why the silos between HR, IT, and business are breaking down, and what it takes to lead through constant change without burning people out.
In this episode of Learning Matters, Doug Wooldridge sits down with Dr. Sherri Brooks, Chief Learning Officer at Baptist Memorial Health Care, to explore how her team is creating a “hire to retire” employee experience through innovative learning strategies.With over 22,000 employees across three states, Dr. Brooks shares how Baptist is:✅ Making L&D more flexible and accessible for frontline healthcare workers✅ Revamping leadership development across all levels✅ Leveraging Skillsoft's Percipio platform to support upskilling and retention✅ Partnering with local colleges to reskill Patient Care Assistants into higher-impact roles✅ Using AI for scenario-based coaching and course developmentWhether you're in healthcare or just looking to improve employee engagement and retention, this episode is packed with practical, people-first strategies that scale.
In this episode of the HR Leaders Podcast, we speak with Mike James Ross, author of the book Intention: The Surprising Psychology of High Performers, about why intention-driven leadership is the secret to creating high-performing teams and meaningful employee engagement. Mike reveals how organizations often misunderstand high performance, how AI will transform HR, and why leaders must empower people to embrace risk and innovation.
In this episode of the Learning While Working Podcast, Bianca Baumann and Mike Taylor share insights from their latest book, ‘Think Like a Marketer, Train Like an L&D Pro: Strategies to Ignite Learning', and dive into actionable strategies that L&D professionals can borrow from the world of marketing.Discover why shifting your mindset from “order taker” to strategic business partner is essential for today's L&D professionals. We also uncover how to personalise learning at scale, run effective learning campaigns, and apply marketing-inspired strategies to create learning experiences that resonate – and deliver results.About Bianca BaumannBianca Baumann is a seasoned learning strategist, international speaker, and author who specialises in innovative workforce enablement solutions. With deep expertise across L&D, employee experience, performance management, and future workforce planning, she partners with global organisations to design data-driven, business-aligned strategies. Known for her work with C-suite leaders and high-performing teams, Bianca brings a sharp focus on transforming human capital into a competitive advantage.About Mike TaylorMike Taylor is a learning consultant on a mission to eliminate boring, ineffective training. With hands-on experience across nearly every role in L&D, he combines practical know-how with a passion for finding smarter, more engaging ways to help people learn. A self-described “recovering bad student,” Mike brings deep empathy for learners and a talent for simplifying complex topics. He helps organisations design impactful, tech-savvy learning experiences that connect with today's distracted workforce.Key takeaways:Start small and don't be intimidated: You don't need a big budget or fancy tools to bring marketing thinking into learning. Simple, actionable steps – even with no-cost tools – make a difference. (And, get others excited to join in!)Adopt a learner-centred mindset, not just content creation: Marketing excels at understanding audiences. Use tactics like research-based personas and journey mapping to make learning experiences resonate and drive business outcomes.Think in campaigns, not just courses: Like marketers, L&D should use content strategically – spread it across multiple channels, personalise when possible, and align everything to the bigger business workflow.Chapters:(00:00:00) Introduction(00:06:11) Design learning for cognitive understanding(00:07:19) From order taker to partner(00:11:13) Prioritising actionable sales metrics(00:14:39) Marketing funnel concept for learning(00:17:43) Reframing persona use in design(00:23:25) Evolving learning journeys(00:27:25) Personalisation in marketing technology(00:29:01) Content organisation for enhanced learningLinks from the podcast:Connect with Bianca Baumann on LinkedInConnect with Mike Taylor on LinkedInTrain Like A Marketer WebsiteThink Like a Marketer, Train Like an L&D Pro – Book
In this episode of the HR Leaders Podcast, we sit down with Stephanie Werner-Dietz, Executive Vice President, Human Resources of ArcelorMittal, to explore how HR leaders can deeply connect with the business and drive people strategies that truly make an impact. Stephanie shares her experience moving from the tech sector into manufacturing, the power of immersing yourself in the frontline, and how building trust and credibility transforms HR's role in the business.
In this episode of the HR Leaders Podcast, we sit down with Ciprian Arhire, Global Head of People Programmes and Analytics at Entain, to explore how HR leaders can balance AI, data, and human connection in the age of digital transformation.Ciprian shares insights on simplifying HR tech stacks, building trust in AI adoption, and creating agile strategies that future-proof HR. He also shares why upskilling HR teams in data literacy and storytelling is critical for success.
In Episode 53, Tamara Kocharova welcomes Viktor Lindblom, Vice President of Global Learning & Development, whose strategies have transformed businesses from New York to Amsterdam.Dive into a masterclass on bridging the gap between L&D and business impact. Viktor reveals how he shifted from fixing internet connections in the early 2000s to designing learning ecosystems that drive revenue—and why traditional metrics like NPS scores often miss the mark.You'll Discover, why problem-solving beats “check-the-box” training— and how to align L&D with real business KPIs (like sales ramp-up time). You'll get culture hacks: How his “Radical Candor” training sparked a feedback revolution across continents.Whether you're an L&D leader, a people strategist, or a future-focused executive, this episode will challenge you to rethink how learning drives growth.If you believe L&D should solve puzzles — not just deliver courses — hit play now!Follow Tamara Kocharova, the podcast host and CEO at Lanes AI, on LinkedIn: linkedin.com/in/tkocharova Book a meeting to learn more about Lanes AI: lanes.ai/demo?utm_campaign=podcast-53-episode Listen all Episodes of LPTP podcast: podcasts.apple.com/us/podcast/lptl-love-people-technology-learning/id1736176315 Follow Tamara Kocharova, the podcast host and CEO at Lanes AI on LinkedIn to stay tuned for future episodes: linkedin.com/in/tkocharovaBook a meeting to learn more about Lanes AI: lanes.ai/demo
In this special episode of the HR Leaders Podcast, we bring you a powerful panel discussion hosted by Lynne Oldham, Chief People Officer at Dataiku, featuring talent leaders from Databricks, Omnicom Media Group, Eaton and Zapier.Together, they explore how AI is transforming talent acquisition and talent management, from predictive hiring and internal mobility to bias reduction and personalized candidate experiences.
In this episode of the HR Leaders Podcast, we sit down with Michael Fraccaro, Former Chief People Officer at Mastercard, to discuss the future of HR leadership, succession planning, and the balance between formal and moral leadership. Michael shares lessons from his nine-year tenure, including CEO succession, scaling culture globally, and building high-performing teams by empowering others.
In episode 52, Tamara Kocharova sits down with Tiffany Odutoye, founder of Virtual Partner LLC & a powerhouse leader on a mission to empower 1 million women by 2028.Discover the transformative journey of a lady who is reshaping women's leadership development. Tiffany shares her deeply personal story of overcoming dyslexia, her passion for mentorship, and her groundbreaking "She Leads" program that addresses critical challenges facing women in the workplace.Dive into a candid conversation about emotional intelligence, breaking through toxic work cultures, and the importance of preparing the next generation of women leaders. This episode is more than just a discussion — it's a rallying cry for connection, courage, and collective growth. Learn how one woman's vision is creating ripple effects of change, one leader at a time. Get ready to be inspired, challenged, and empowered!Follow Tamara Kocharova, the podcast host and CEO at Lanes AI, on LinkedIn: linkedin.com/in/tkocharova Book a meeting to learn more about Lanes AI: lanes.ai/demo?utm_campaign=podcast-52-episode Listen all Episodes of LPTP podcast: podcasts.apple.com/us/podcast/lptl-love-people-technology-learning/id1736176315 Follow Tamara Kocharova, the podcast host and CEO at Lanes AI on LinkedIn to stay tuned for future episodes: linkedin.com/in/tkocharovaBook a meeting to learn more about Lanes AI: lanes.ai/demo
In this episode of the HR Leaders Podcast, we sit down with Stephan Meier, Professor at Columbia Business School and author of The Employee Advantage, to explore how employee-centric strategies are reshaping the workplace. Stephan shares how behavioral economics, employee experience, and business strategy intersect, and why treating employees like customers creates competitive advantage.
In this episode of the HR Leaders Podcast, we sit down with Joel Podolny, CEO of Honor Education and former Dean of Apple University, to explore how learning, collaboration, and organizational culture intersect. Joel shares insights from building Apple University, why collaboration is a contact sport, and how to design learning experiences that foster trust, feedback, and innovation.
In this episode of the HRchat show, Bill Banham is joined by David Hayden. David has a background in L&D, organisation design, recruitment and lean engineering. David says has seen his profession move from traditional training functions to multi-digital approaches to learning and development. He is passionate about how L&D addresses impact and transfer of learning and getting better at the data we are privileged to get as L&D practitioners.He currently works freelance, on the associate books for a few different organisations and is a Director at The Learning Network.David has contributed to CIPD content on L&D including podcasts, research reports, factsheets and member learning resources. He was employed by the CIPD for just shy of 10 years from 2014. He is also the co-author of two books: Adjacent Learning with Steve George and Learning and Development Practice in the Workplace with Kathy Beevers and Andrew Rae. He is currently putting the finishing touches to the next edition of L&D Practice in the Workplace with Kathy Beevers due for release November 2025.Questions for David include:With the vast array of L&D books on the market, why L&D Practice in the Workplace?What makes this version different from the previous 4 editions?How has AI impacted the L&D profession over the past few years? What advice would you give someone entering into the world of L&D?We all think there is a book inside of us, what are your tips on undertaking the writing process?Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events
In episode 51, Tamara Kocharova explores the transformative world of learning with Clain Udy, VP of L&D at Fortidia. Dive into a conversation that goes beyond traditional training approaches. Clain shares his innovative strategies for franchise-based learning, revealing how AI and technology are revolutionizing employee development. From global training consistency to personalized learning experiences, we uncover the secrets of creating impactful, adaptive learning environments. But this episode is more than a professional journey - it's a deeply personal story. Clain opens up about his mission to reframe autism through a strengths-based perspective. Reimagine what learning can be! Tune in! Follow Tamara Kocharova, the podcast host and CEO at Lanes AI, on LinkedIn: linkedin.com/in/tkocharovaBook a meeting to learn more about Lanes AI: lanes.ai/demo?utm_campaign=podcast-51-episodeListen all Episodes of LPTP podcast: podcasts.apple.com/us/podcast/lptl-love-people-technology-learning/id1736176315 Follow Tamara Kocharova, the podcast host and CEO at Lanes AI on LinkedIn to stay tuned for future episodes: linkedin.com/in/tkocharovaBook a meeting to learn more about Lanes AI: lanes.ai/demo
In this episode of the HR Leaders Podcast, we sit down with Carmen Barboza, PHR, CPCC, Chief Human Resources Officer at Crowell & Moring, to explore how clarity, curiosity, and courage are shaping the future of HR leadership.Carmen shares how her coaching background influences her leadership style, how she builds trust during uncertainty, and why direct conversations can transform workplace culture.
Behavior specialists suggest habits are responsible for up to 40% of daily actions. Understanding the role of habits, how they form, and what's required to overcome them is information any supervisor can benefit from. In this episode, host Joe White provides several suggestions for helping employees move beyond undesired habits that adversely impact workforce performance.View this episode on the AEU website.About JoeAs Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont's consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he's compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.Where you can find JoeConnect with Joe on LinkedIn======================Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies. Find AEU: amequity.com | Linkedin | Facebook
In this episode of the HR Leaders Podcast, we sit down with Jenni Kovach, Chief People Officer, and Adam Luck, CISM CISSP, Senior Director at IGS Energy, to explore how HR and IT can co-create AI strategies that drive real employee value. They reveal how a human-first approach to AI governance, internal AI tools like ChatGPT, and cross-functional trust helped build engagement, not fear, around technology.
Sometimes, not having a plan leads to the best places. That's how my guest, Viktoria Hubner, found talent development. Studying communication science, she thought it might lead her to be a writer or a journalist one day, but after some professional exploration, she pivoted to talent development. At Dynatrace, she is designing educational programs targeted at people's soft skills. At first, she introduced peer-to-peer learning programs for 1,200 people in our R&D team but is now working on scaling them company-wide. One of her projects, LEAP, is a community of more than 40 Dynatracers passionate about inspiring people's leadership and enhancing communication and collaboration by being a sparring partner for teams or facilitating learning sessions about presentation practice, feedback, collaboration, body language, and critical conversations. Such programs create spaces where people connect and feel safe to grow, experiment, and challenge ideas at Dynatrace, ultimately fostering a sense of belonging. Tune in to hear more about Talent Development's role in tech companies and Viky's career story. Where to find us: Connect with Sue Quackenbush on LinkedIn Connect with Viktoria Hubner on LinkedIn Discover the opportunities at Dynatrace and take your career to the next level: careers.dynatrace.com
In L&D, when we are approached with a training request, it's our job to do a little research for ourselves about training audience needs.Often, the time you have to do this research is limited. Your capacity and the capacity of your subject matter expert is limited, and you may not even feel like you have the expertise to do the analysis. So how can you validate the audience's needs with limited time, capacity, and expertise?On this episode, I'm sharing three ways you can identify training audience needs.▶️ 3 Ways to Identify Training Audience Needs ▶️ Key Points:00:58 The need for a training needs assessment01:34 Identifying training audience needs at a micro versus macro level03:04 3 Ways to identify training audience needsResources from this episode:Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collectiveWas this episode helpful? If you're listening on Apple Podcasts or Spotify, follow and leave a review!
In this episode of the HR Leaders Podcast, we sit down with Helene Hasselskog, Chief Human Resources Officer at Sweco, to explore how leadership alignment, cultural awareness, and talent scarcity are shaping the future of engineering organizations.Helene shares Sweco's journey toward a joint leadership philosophy, the challenges of balancing performance with care, and how the company is navigating one of the toughest hiring markets in Europe.
In this episode of the Customer Service Academy Podcast, we explore the evolving world of leadership development and the critical traits every modern leader needs to succeed—empathy, adaptability, continuous learning, time management, and effective employee engagement. The workplace is changing—and so are the skills leaders need to thrive. We break down how top organizations like Microsoft, Google, and Disney are transforming their leadership training programs and why soft skills are taking center stage. You'll also get practical, ready-to-use tips for teaching empathy, coaching adaptability, building a growth mindset, and improving how leaders manage their time and recognize their teams. You'll Learn: Why emotional intelligence is now a core leadership competency How to create a team of leaders who are great coaches What great companies are doing to build resilient, agile leaders How to help managers manage time and prioritize like pros Simple ways to improve communication and boost recognition How to inpsire continuous learning and a growth mindset Links & Resources:
In this episode of the "HR Mixtape," host Shari Simpson welcomes Luis Garcia, president and co-founder of PETE, to discuss the transformative impact of AI on workforce training and learning development. With over 25 years of experience in digital education and ed tech, Luis shares his journey and insights into how AI can enhance personalized learning experiences and improve evaluation methods in the workplace. Key Takeaways: AI in Learning: Discover how AI can create adaptive learning models that personalize training experiences and evaluate learning outcomes effectively. Challenges in Hiring: Understand the complexities of modern hiring processes and how AI can complicate rather than simplify recruitment. Getting Started with AI: Learn practical tools and strategies for individuals and businesses to embrace AI technology in their professional lives. Tune in to explore how AI is reshaping the future of work and education! Guest(s): Luis Garcia, President and CoFounder, PETE
In this episode of the HR Leaders Podcast, we speak with Emilee F. DeMartino, International Chief People Officer for International Markets at McDonald's, about building a culture of care, leveraging technology to transform HR, and leading with empathy across a global workforce.Emilee highlights the importance of meaningful recognition, the role of predictive analytics in workforce planning, and how digital innovation is reshaping employee experience at scale.
In this episode of the HR Leaders Podcast, we speak with Anisha Thomas, Head of People at Inscribe AI, about balancing empathy and strategic leadership in fast-growing startups. Anisha shares the emotional challenge of executing a reduction in force (RIF), leveraging AI agents for workforce efficiency and innovation, and discusses how transparent communication builds stronger trust within leadership teams. She also explores the evolving landscape of HR amid rapid technological advancements.
In this episode of the HR Leaders Podcast, we speak with Jeanette Winters, Chief Human Resource Officer at 8x8, about building resilient HR strategies that balance agility, transparency, and authenticity. Jeanette shares her unique insights on leadership consistency, the critical role of lifelong learning, and why transparency, especially in times of uncertainty, is essential for trust and engagement.
In this episode of the HR Leaders Podcast, we sit down with Neeraj Tandon, Head of People Insights and Analytics at Syngenta Group, to discuss how predictive analytics, cultural transformation, and employee insights are reshaping HR strategies. Neeraj shares impactful stories and practical approaches from his experience at Novartis and Philips, highlighting how analytics can dramatically improve employee retention, business outcomes, and overall organizational effectiveness.
In this episode of the HR Leaders Podcast, we sit down with Udayan Dutt, Vice President of HR at Reckitt, to discuss how leadership, culture, and employee wellbeing can coexist effectively in an entrepreneurial and high-performance environment. Udayan shares insights from his extensive HR career, detailing Reckitt's journey of cultural transformation and how key leadership behaviors drive sustainable growth and innovation.
In this episode of the HR Leaders Podcast, we speak with Ying Li, Head of People Analytics at PepsiCo, exploring how organizations can leverage AI and data analytics to build powerful, skills-based organizations. Ying shares her unique journey from electrical engineering and data science into people analytics, highlighting practical methods to understand skill levels, measure skills agility, and strategically plan talent development.
If you are looking to transition to L&D, your experience matters! Volunteering can help you fill in the gaps. This is exactly what Dr. Ashley Dugger is here to talk about.Ashley engages volunteers in her organization to help increase the capacity of her team. It also gives those volunteers a chance to deepen their skills in instructional design. So whether you're a small L&D team looking to expand the capacity of your team by using volunteers, or if you're someone who's looking to transfer to the field of L&D, this episode is for you.▶️ Small L&D Team? How One Nonprofit University Uses Volunteers to Increase their Capacity with Ashley Dugger ▶️ Key Points:02:16 Dr. Ashley Dugger's background in L&D and HR08:19 How the L&D team at Bucknell University engages volunteers15:38 The benefits of volunteering18:53 How to manage volunteers21:07 Filling gaps in your resume through volunteering25:06 Tips for L&D teams seeking volunteersResources from this episode:Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collectiveWas this episode helpful? If you're listening on Apple Podcasts or Spotify, follow and leave a review!
In this episode of HR Leaders Podcast, we sit down with Amy Reichanadter, Chief People Officer at Databricks, to discuss how leadership, culture, and AI-driven insights are shaping the future of HR.Amy shares her journey from psychology to HR leadership, how she built Databricks' people strategy from the ground up, and why transparency, leadership development, and data-driven decision-making are key to maintaining culture in a hyper-growth environment.
In this episode, we sit down with Laurent Aufils, Chief People Officer at Orange Business, to discuss how HR leaders can play a strategic role in business transformation, why engagement is critical for success, and how AI is shaping the future of HR.Laurent shares his journey from finance to HR, the importance of aligning HR with business objectives, and how data-driven decision-making can drive workforce planning, talent retention, and leadership development.