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In this episode of the HR Leaders Podcast, we're joined by Vishal Thanki, Director of Talent & Culture at B&Q. Vishal shares how B&Q is intentionally building a multigenerational workforce that reflects its diverse customer base, while driving high performance across all levels.From gamified e-learning to pay parity, inclusive training programs, and real talk on what motivates Gen Z to Baby Boomers, this episode is a practical playbook for designing a workplace where five generations thrive together. If you care about performance, inclusion, and real HR impact, this one's for you.
A trauma-informed approach is often seen as a specialist skill — but what if it was embedded into the everyday systems that shape how we give feedback, lead teams, and build trust? In this special bonus episode, Zoe sits down with Dr. Karen-Ann Clarke — a veteran mental health nurse, educator, and academic — to explore how trauma impacts learning, behaviour, and relationships at work. From simple shifts in language to strategies for supporting underperformance, this is a practical and powerful conversation for anyone building capability in others. Whether you’re designing training, mentoring staff, or shaping team culture — this episode offers new ways to lead with care, build resilience, and create high-trust environments. Contact the show at podcast@ausmed.com.au Follow Ausmed on LinkedIn, Facebook & Instagram Resources: Provider Guide to Trauma-Informed Care | Guide Trauma-Informed Care in Aged Care | Ausmed Article Psychological Safety in the Workplace | Thought Leadership Leading with Empathy | Thought Leadership Psychological Risks and Hazards - A Legal Perspective | Guide Storytelling in Education - The Power of Supervision | Guide Phoenix Australia | Ausmed Partner Phoenix Australia - Trauma and Aged Care Training and Information | Ausmed Partner Adverse Childhood Experiences (ACEs) | CDC What is Complex Trauma? | Blue Knot Foundation Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.
In this episode of the Getting Smart Podcast, Tom Vander Ark dives into the AI revolution in corporate learning with special guest Josh Bersin. Together, they explore the transformative potential of AI-powered tools like the Galileo HR Agent, which are reshaping talent development, HR systems, and learning and development (L&D). Discover how dynamic content, AI tutors, and virtual agents are creating “super workers” and revolutionizing workplace learning. Tune in to learn how these innovations are not just about efficiency but also about empowering humans to thrive in the workforce of the future. Outline (00:00) Introduction to AI Revolution in Corporate Learning (05:35) Introducing Galileo: The AI HR Agent (08:04) AI in Education: Opportunities and Challenges (10:04) Revolutionizing Learning and Development with AI (15:12) The Future of Corporate Training (20:36) Practical Steps for Implementing AI in Education (25:26) Conclusion and Final Thoughts Links Watch the full video here Read the full blog here Linked In Does AI Stunt Learning? In Some Cases Yes. Josh Bersin Academy Galileo Learn
In our season finale, we're tackling a question we hear all the time: How do you break into the Learning & Development field? We sit down with L&D veteran Trina Wellendorf and Lauren, a college junior exploring a future in L&D, to answer her biggest questions about: Different career paths within L&D How to land that first role or internship Whether grad school is worth it Staying current with trends like AI and learning science Tips for engaging learners and using storytelling effectively Whether you're just starting out, making a career shift, or mentoring someone new to the field, this episode is packed with insights to help you launch a successful path in L&D. 00:00 Cold Open 00:31 Banter 02:16 Introducing the Guests: Trina and Lauren 05:36 Lauren's Background and Interest in Learning & Development 07:00 Exploring Career Paths in Learning & Development 12:10 How to Get Started in Learning & Development 15:38 Finding Internships and Networking Tips 18:00 Thoughts on Grad School and Advanced Degrees 20:29 Personal Journeys in Education and Career 21:12 Challenges and Rewards of Advanced Education 23:24 Staying Current with Trends in Learning and Development 26:43 Gaining Practical Experience in Learning Strategies 29:20 Facilitating Effective Learning 34:50 Storytelling and Relevancy in Training 37:38 Finding Companies that Value Learning and Development 41:35 Wrap up LISTEN AND SUBSCRIBE ON APPLE, SPOTIFY, AND YOUTUBE Apple Podcasts: https://podcasts.apple.com/us/podcast/the-learning-geeks-podcast/id1413446184 Spotify: https://open.spotify.com/show/7mACo97JvUL1LOmVJ9lATI?si=c430a6d9b08c4100 YouTube: https://www.youtube.com/@learninggeekspodcast You can also download us anywhere you get your podcasts. CONNECT WITH US If you have any feedback or want to join in on the conversation, connect with us via LinkedIN. DISCLAIMER All thoughts and views are of our own.
In this episode of the HR Leaders Podcast, we speak with Will Leahy, VP of People at Greenhouse Software, about how AI is reshaping employee development and the democratization of coaching. Will shares how Greenhouse is leveraging AI tools like Kona and dynamic learning pathways to create personalized, in-the-flow training at scale while maintaining a strong remote culture. The conversation explores why the future of HR isn't just about technology, it's about using AI to amplify human connection, learning speed, and cultural cohesion in distributed teams.
In this episode of the HR Leaders Podcast, we're joined by Kyle Forrest, U.S. Future of HR Leader at Deloitte. Kyle unpacks key insights from Deloitte's 2025 Global Human Capital Trends Report, based on responses from 13,000+ professionals across 90 countries. He explains how leaders can navigate tension between human and business outcomes, why 40% of work is wasted on non-value tasks, and how organizations are rethinking the role of managers, AI, and workforce experience. If you're leading transformation or planning for the future of work, this episode is your roadmap.
What happens when one person with a big vision is tasked with building a global learning function from scratch? In this episode, Matt sits down with Akkshada Maniyan, who's turned learning into a strategic superpower at Innova Solutions. From building a global team to creating 88+ in-house courses and 100+ personalized learning paths, she's all about scaling with heart and hustle.
In this episode of The Quest for Success Podcast, we sit down with Hanan Nagi - founder & CEO of HNI Training & Coaching - to unpack her remarkable journey from a challenging childhood in Egypt to leading one of the Middle East's most innovative learning and development companies.Hanan opens up about how adversity shaped her drive, why education and coaching became catalysts for change, and how she built (and scaled) a business through empathy, innovation, and bold risk-taking - even in the middle of a pandemic. We dive into leadership rooted in humility, the evolution of company culture, and the growing role of women redefining what success looks like in business.In this conversation, we cover:•How success evolves from material wins to meaningful fulfilment•The link between childhood adversity, resilience, and ambition•Coaching, self-awareness, and reflection as tools for transformation•Building HNI: identifying client pain points and innovating delivery•Scaling during crisis: adaptability, necessity-driven innovation, and culture•Leading with empathy, humility, and purpose•Women in leadership: challenging norms and owning your space•Legacy as impact - helping others grow and thriveIf you're building a business, leading a team, or seeking deeper fulfillment beyond titles and numbers, this episode is for you.Connect with Hanan NagiLinkedIn: https://www.linkedin.com/in/hanan-nagi-9558244Follow us on all your favourite platforms:Youtube: https://www.youtube.com/@TheQuestforSuccessPodFacebook: https://www.facebook.com/people/The-Quest-For-Success-Podcast/61560418629272/Instagram: https://www.instagram.com/thequestforsuccesspod/Twitter: https://x.com/quest4success_LinkedIn: https://www.linkedin.com/company/the-quest-for-successTikTok: https://www.tiktok.com/@thequestforsuccesspodWebsite: www.thequestforsuccesspodcast.com Please share this around to anyone you think will get value from it : )
In this episode of the HR Leaders Podcast, we're joined by Lauren Nunes, Chief People Officer at Twitch. Lauren breaks down how Twitch is intentionally building a mission-driven culture while supporting employees and streamers alike. From Amazon-powered AI tools to flash mentoring programs and creator-employee connections, Lauren shares how Twitch is shaping the future of work with empathy, innovation, and purpose. This episode is a masterclass on blending community, business impact, and scalable support at one of the world's most iconic platforms.
In this episode of the HR Leaders Podcast, we're joined by Seán Delea, Senior Manager of Talent Acquisition at Greenhouse Software. Sean breaks down how Greenhouse is rethinking the recruiting experience with the help of AI, without losing the human touch. From AI-generated scorecards to candidate personalization via “My Greenhouse,” Sean explains how recruiters can manage a 121% spike in applications without being overwhelmed. He also shares his own journey from Cork to leading Greenhouse's global recruiting, and what makes their ATS stand out in a crowded space.
In this episode of the HR Leaders Podcast, we sit down with Jamie Durling, Vice President Human Resources, Americas & South Africa at DOLCE&GABBANA, to unpack how HR leaders can drive real business impact by aligning people strategy with profit strategy.Jamie walks us through his journey from retail to luxury fashion, the power of understanding productivity metrics, and how HR can step beyond the traditional people function to influence the P&L. This conversation is a must for HR professionals ready to collaborate with finance, lead through complexity, and make culture a measurable growth engine.
Watch on YouTube: https://youtu.be/MfImeEij4XY In this episode of the Agile and Action Podcast, Bill chats with Bhavneet Chahal, Co-founder and CEO of GoSkills, about how AI is reshaping online learning and development. Bhavneet shares how GoSkills took the bite-sized learning approach seriously way back in 2013 and why it still holds strong today. Instead of hour-long snoozefests, they focus on 3 to 5 minute lessons that come with cheat sheets, quizzes, and exercises. Bhav also explains how their platform integrates AI to help trainers build courses, generate lesson plans, and even make course titles pop. But she's quick to add that AI should assist, not replace, human quality and insight. The conversation dives into how AI isn't a threat to structured learning but actually helps enhance it. While ChatGPT and YouTube are great for quick answers, structured platforms like GoSkills offer guided learning that actually sticks. They've rolled out tools like Genie and Ask AI to boost productivity and personalize the learning experience without losing quality. Bhav shares her thoughts on how AI can help not just with content creation but also strategy, marketing, and even spotting hidden opportunities from raw data. Her hot tip for trainers and instructional designers: learn how to use AI to polish and sell your course, not just build it. What You'll Learn Why micro-learning still wins in adult education How AI can help you build and market better courses The difference between using AI for quick answers vs structured learning How GoSkills uses AI to find trends and shape future content Tips for trainers to stay competitive using AI tools in course design and promotion
In this episode of the HR Leaders Podcast, we speak with Emily Chiverton, HR Director for the UK & Ireland at L'Oréal, about building purpose-led careers and nurturing future leaders through structured development. Emily shares her own journey through L'Oréal's early careers program, the power of career mobility, and how initiatives like Brandstorm help young people discover their path. The conversation explores why HR's biggest role isn't managing talent, it's helping people build meaningful, fulfilling careers from day one.
In this episode of the HR Leaders Podcast, we speak with Ryan Laverty, CEO of Arist, about how AI is completely transforming workplace learning. Ryan shares how his team delivers 95%+ engagement by pushing personalized, AI-powered learning through tools like SMS and Microsoft Teams. The conversation explores how AI is making learning faster, more scalable, and more accessible for every employee, not just the top performers.
We often think of content creation as something related to the marketing department, but content creation is also necessary for crafting e-learning modules that nurture employee engagement and buoy retention as part of a learning and development (L&D) strategy. My guest, Elisa Cruickshank is an instructional designer and the founder of EC‑Designs for Learning. Elisa specializes in creating engaging and effective learning experiences tailored to her clients' needs. With a strong passion for education and a deep understanding of instructional design principles, she collaborates closely with organizations to develop customized training programs, e-learning modules, and educational materials that drive results. Elisa draws on over a decade of experience in banking, finance, and learning & development to create impactful e‑learning solutions that empower and engage teams. As the driving force behind EC‑Designs for Learning, she specializes in developing engaging webinars, e‑learning courses, and software training that help organizations thrive. In this episode, we discussed the impact e-learning has on organizations and how an L&D-forward approach creates a culture of growth, retention, and employee engagement. With expertise spanning instructional design, course management, ILT/VILT (Instructor-Led Training/Virtual Instructor-Led Training) delivery, and both soft and technical skills training, Elisa crafts immersive experiences that resonate. Her clients—ranging from Nestlé Health Science and McLane Company to PolyGen Pharmaceuticals—praise her ability to “go beyond the basics,” delivering “impactful courseware on time and to budget,” and being “a joy to work with.” Watch on YouTube: Connect with Elisa Cruickshank: https://www.linkedin.com/in/elisa-c/ Learn more: https://ecdlearning.com/
In this episode of the HR Leaders Podcast, we sit down with Daniel Chait, CEO at Greenhouse Software, and Lewis Brown, Jr. - MA, VP of Talent Management at Comcast. Together, we explore how great recruiting transforms teams, empowers managers, and reshapes the future of work. From the rise of AI-driven job applications to the lessons talent leaders can learn from college sports, this conversation uncovers what it really takes to attract, retain, and grow high-performing talent in a rapidly changing world.
This summer, we're revisiting some of Hina and Marla's greatest hits from the first 10 seasons of The LowDOWN. This week we go all the way back to the beginning! In the first ever episode of The LowDOWN: A Down Syndrome Podcast, Dr. Susan Fawcett gives us the lowdown on learning and development in individuals with Down Syndrome.Support the showThe LowDOWN: A Down Syndrome Podcast is produced by the Down Syndrome Resource Foundation. Learn more and support the podcast at DSRF.org.Follow @DSRFCanada on Facebook, Instagram, and Twitter.Leave us a rating and review on Apple Podcasts.
In this episode of the HR Leaders Podcast, we speak with Michael D'Ambrose, Board Director at SHRM and former EVP & CHRO at Boeing, about why traditional performance management is failing today's workforce. Michael exposes the flaws of annual reviews, rigid rating systems, and outdated HR processes that demotivate employees and prevent real growth. He shares how empowering managers with real-time feedback, flexibility, and practical leadership can transform company culture, drive business results, and create workplaces where people truly thrive.
In this episode of the HR Leaders Podcast, we speak with Dina Yorke, VP Learning Excellence at Schneider Electric, about how AI is transforming workforce learning through personalization at scale. Dina shares how Schneider Electric is building a skills-based organization where employees drive their own development, supported by AI-powered learning pathways that adapt to individual needs. She explains how breaking down silos, enabling collaboration, and leveraging AI allows Schneider to upskill faster, keep content relevant, and prepare for future workforce challenges.
In this episode of the HR Leaders Podcast, we speak with Alexander Nicolaus, Chief People Officer at Paysend and author of Startup Culture, about how to intentionally design company culture as you scale. Alex shares how his global career shaped his approach to building high-performing teams, why behavior-based hiring beats resumes, and how Paysend is scaling to a billion-dollar business with a lean team. He unpacks how founders can embed values from day one, use clear behaviors to drive performance, and avoid retrofitting culture after growth creates dysfunction.
In this episode of the HR Leaders Podcast, we speak with Jelena Djordjevic, Chief People Officer at Thumbtack, about building true business partnerships as a People leader in today's unpredictable world.Jelena shares how HR leaders can balance empathy with business rigor, navigate rapid change, and create real accountability at the leadership table. She also reveals how Thumbtack is approaching AI adoption with both excitement and caution, building a culture that's ready for the future.
In this episode of the HR Leaders Podcast, we speak with Brandon Roberts, Group VP, People Analytics and AI at ServiceNow, about how AI is transforming talent management as we know it.Brandon shares ServiceNow's Four Point Plan for building AI-first organizations, highlighting how real-time skills data, agile workforce allocation, and reskilling are changing how companies attract, develop, and deploy talent. He explains how HR must build strong partnerships with IT, invest in AI fluency, and completely rethink talent management for the age of AI.
In this episode of the HR Leaders Podcast, we speak with Hannah Awonuga, Founder & CEO of Illume Executive Consulting, about how to unlock executive potential through inclusive leadership and authentic executive coaching.Hannah shares the biggest challenges HR leaders face when developing senior leaders, and why inclusion must be more than a program, it must be a mindset shift. This episode will reshape how you think about power, privilege, and the future of leadership development.
In this episode of the HR Leaders Podcast, we're joined by Quilco Hasemann, Chief People & Culture Officer at OUTFITTERY, to explore how HR can build better leaders by focusing on strengths, not weaknesses. Quilco shares what most companies still get wrong about people development, why culture is the true performance lever, and how experimenting with AI is reshaping HR operations. The conversation also dives into how leadership teams can work better together, and why now is the time to rethink development from the inside out.
In this episode of the HR Leaders Podcast, we're joined by Keith Ferrazzi, Author of Never Lead Alone: 10 Shifts from Leadership to Teamship and Founder of Ferrazzi Greenlight, to unpack the 10 powerful shifts every leader must make to thrive in the age of teamship.Keith shares the core idea behind his book, why traditional leadership is broken, and makes a bold case for moving from command-and-control to a more co-elevating, collaborative way of working.
In this episode of the HR Leaders Podcast, we're joined by Adam Lancaster AIECL, Founder & Chief Learning Officer at Alkemy, to unpack what it really takes to build effective leaders in high-growth, high-change environments.Adam shares powerful lessons from his time at Meta and Coupang, reveals the hidden struggles of first-time managers, and explains why L&D must shift from programs to conversations if it wants to drive business impact.
Dr. Keith Keating is the Workforce Futurist and Chief Learning Officer for BDO and the author of the books The Trusted Learning Advisor and his new book - Hidden Value: How to Reveal the Impact of Organizational Learning. In this episode, Paul and Keith explore the paradox facing Learning and Development teams today — at a time when the world is changing faster than ever and organizations need to adapt, many learning teams are facing budget cuts and layoffs. They delve into why the value of L&D often goes unseen, how teams can better communicate and create strategic value, and how organizations can move from seeing L&D as a cost center to a growth driver. Keith also introduces his "Value Creation Compass" — a practical framework for identifying and demonstrating learning's business impact across people, customers, resilience, and revenue. Along the way, Paul and Keith share war stories from inside organizations, debunk the myth that only easily measurable things matter, and discuss why L&D leaders must become problem solvers and storytellers to thrive in today's environment. Resources mentioned in this episode: Keith's new book Hidden Value: How to Reveal the Impact of Organizational Learning Keith's previous book The Trusted Learning Advisor BDO - https://www.bdo.comHumanity Working is brought to you by BillionMinds - the company that makes employees ready for the Future of Work.BillionMinds helps companies be ready for the future of work by developing adaptable, resilient employees. You can learn more about them on LinkedIn or by visiting billionminds.com.
In this episode of the HR Leaders Podcast, we speak with Liam Reese, Head of People at ClickOut Media, about how HR leaders can navigate the complexities of remote, hybrid, and in-office work. Liam shares practical insights on balancing performance with flexibility, building strong cultures in remote-first companies, and aligning executive vision with employee expectations. He also busts common myths about hybrid work and explains why your work model might be your most powerful talent attraction tool.
In episode 55, Tamara Kocharova delves into the evolving intersection of AI and L&D with Josh Cavalier, generative AI pioneer and author of the upcoming book Applying AI in Learning and Development.From CD-ROM training in the ‘90s to today's AI-powered learning ecosystems, Josh shares his remarkable journey and the pivotal moments that shaped his views on human-machine collaboration. Learn how L&D professionals can move from prompt to automation, build AI fluency across organizations, and embrace AI as a strategic thought partner—not just a tool.But the conversation goes beyond tech. Josh opens up about balancing innovation with empathy, the emotional impact of change, and why mentoring and human connection are more vital than ever in the age of automation.Explore his signature Human-AI Task Scale and get a sneak peek into the frameworks that could define L&D's next chapter. How do we build learning that's both high-tech and deeply human? Let's find out—together.Tune in now!Follow Tamara Kocharova, the podcast host and CEO at Lanes AI, on LinkedIn: linkedin.com/in/tkocharova Book a meeting to learn more about Lanes AI: lanes.ai/demo?utm_campaign=podcast-55-episode Listen all Episodes of LPTP podcast: podcasts.apple.com/us/podcast/lptl-love-people-technology-learning/id1736176315 Follow Tamara Kocharova, the podcast host and CEO at Lanes AI on LinkedIn to stay tuned for future episodes: linkedin.com/in/tkocharovaBook a meeting to learn more about Lanes AI: lanes.ai/demo
In this episode of the HR Leaders Podcast, we speak with Ben Frost, Senior Client Partner at Korn Ferry, and Zoë Cannings FCIPD, Strategic HR Transformation Director at Oracle. Together, they explore how organizations must evolve their reward strategies to meet the needs of a changing workforce, balancing personalization, equity, and performance.From skills-based pay models to the strategic use of AI, Ben and Zoe reveal how HR can lead the charge in building fair, flexible, and future-ready reward systems.
Can you even remember life before 2021? On today's episode, let's reminicse about the good ol' days!
In this episode of the HR Leaders Podcast, we sit down with Juan Pablo Velasquez, CHRO at Fyffes and author of the book Respectful Rebels, to explore the power of respectful rebellion in leadership, navigating polarities in organizational culture, and his insights from leading HR across global markets. Juan Pablo shares personal stories illustrating the value of curiosity, taking risks, and effectively challenging the status quo. The conversation explores how combining respect with rebelliousness can drive positive organizational change and impactful leadership.
In Episode 54, Tamara Kocharova sits down with Cam Brewer, CEO of Key Learning LLC and a visionary in the world of corporate learning and development.Discover how Cam turned a childhood side hustle into a global business serving giants like Netflix, Pepsi, and L'Oréal. He shares his unique approach to blending design, storytelling, and technology to create training programs that don't just educate—they captivate.Cam reveals practical strategies for making corporate training stick. Plus, he opens up about the human side of leadership, the lessons learned from building a 50-person team, and how his missionary work in Georgia shaped his philosophy on service and business.This episode is a masterclass in innovation, creativity, and the future of workplace learning. You'll walk away inspired to reimagine what learning can be.Tune in and get ready to see training in a whole new light!Follow Tamara Kocharova, the podcast host and CEO at Lanes AI, on LinkedIn: linkedin.com/in/tkocharova Book a meeting to learn more about Lanes AI: lanes.ai/demo?utm_campaign=podcast-54-episode Listen all Episodes of LPTP podcast: podcasts.apple.com/us/podcast/lptl-love-people-technology-learning/id1736176315 Follow Tamara Kocharova, the podcast host and CEO at Lanes AI on LinkedIn to stay tuned for future episodes: linkedin.com/in/tkocharovaBook a meeting to learn more about Lanes AI: lanes.ai/demo
In this episode of the HR Leaders Podcast, we sit down with Alim A. Dhanji, CHRO at TD SYNNEX to explore how companies can protect their most valuable asset: culture. As AI reshapes work, Alim explains why empathy, values, and leadership vulnerability are the ultimate differentiators.Drawing from his experience as CHRO and President at Adidas Canada, Alim shares a candid perspective on leading with courage, speaking the language of business, and creating workplaces where humanity still matter.
In this episode of the HR Leaders Podcast, we sit down with Sarnjit Kaur, Chief People Officer International at Cox Automotive Inc., to explore how HR leaders can transform data into board-level ROI.Sarnjit shares how HR teams can elevate people analytics from operational metrics to strategic insights, and how combining empathy with business acumen can unlock real impact.
In this episode, we got some straight talk from Teresa Torres, learning how she incorporates her masters in Learning & Development from Northwestern into her design of product learning experiences. Teresa shares invaluable insights about when blogs and podcasts might be enough for your growth—and when training courses may really be what's needed to take you to the next level. Do you know if you have blind spots? Or are you navigating some unique and tricky contexts where a coach can help? This far-ranging episode explores all these concepts with the founder of Product Talk and author of 'Continuous Discovery Habits'. Teresa discusses the fundamental differences between coaching and training and highlights the importance of deliberate practice in skill development. She offers practical advice on advocating for discovery practices within organizations and provides tips for product leaders to enhance their teams' capabilities. This episode is a must-listen for anyone looking to deepen their understanding of product development and improve their practice through structured learning.00:00 Introduction to Skill Building and Coaching00:35 Sponsored Segment: SuperInterviews01:26 Welcome01:32 Guest Introduction: Teresa Torres02:36 The Journey from Coaching to Training05:06 Understanding the Difference Between Coaching and Training09:57 The Role of Deliberate Practice in Skill Building14:54 The Importance of Community and Peer Coaching21:57 Understanding Business Outcomes22:23 The Challenge of Opportunity Solution Trees23:22 Effective Discovery Practices24:57 Choosing the Right Trainer or Coach27:29 Reflective Questions for Product Teams32:50 Advocating for Discovery in Organizations36:42 The Role of Product Leadership Coaching40:31 Aligning Sales and Product Teams45:00 Conclusion and Final Thoughts
Nuestra moderadora (host) Ivonne Arroyo Martínez, CEO de FranklinCovey Puerto Rico y República Dominicana, entrevista a Annette Santaliz, AVP & Manager II - Learning and Development de Banco Popular, sobre el Rol Estratégico de Learning and Development.Este episodio es auspiciado por SHRM-PR.SHRM-PR es una organización afiliada a SHRM.Moderadora-Ivonne Arroyo Martínez, CEO de FranklinCovey Puerto Rico y República DominicanaProducción Ejecutiva-Sociedad para la Gerencia de Recursos Humanos, Capítulo de PRAudiovisuales y Edición-Víctor Maldonado, Director de Recursos Humanos SAL-PR
In this episode of the HR Leaders Podcast, we speak with Andy Biladeau, Chief Transformation Officer at SHRM , about how structured agility is redefining transformation in today's AI-driven workplace. Andy shares how SHRM is building future-proof systems, why the silos between HR, IT, and business are breaking down, and what it takes to lead through constant change without burning people out.
In this episode of Learning Matters, Doug Wooldridge sits down with Dr. Sherri Brooks, Chief Learning Officer at Baptist Memorial Health Care, to explore how her team is creating a “hire to retire” employee experience through innovative learning strategies.With over 22,000 employees across three states, Dr. Brooks shares how Baptist is:✅ Making L&D more flexible and accessible for frontline healthcare workers✅ Revamping leadership development across all levels✅ Leveraging Skillsoft's Percipio platform to support upskilling and retention✅ Partnering with local colleges to reskill Patient Care Assistants into higher-impact roles✅ Using AI for scenario-based coaching and course developmentWhether you're in healthcare or just looking to improve employee engagement and retention, this episode is packed with practical, people-first strategies that scale.
In this episode of the HR Leaders Podcast, we speak with Mike James Ross, author of the book Intention: The Surprising Psychology of High Performers, about why intention-driven leadership is the secret to creating high-performing teams and meaningful employee engagement. Mike reveals how organizations often misunderstand high performance, how AI will transform HR, and why leaders must empower people to embrace risk and innovation.
In this episode of the Learning While Working Podcast, Bianca Baumann and Mike Taylor share insights from their latest book, ‘Think Like a Marketer, Train Like an L&D Pro: Strategies to Ignite Learning', and dive into actionable strategies that L&D professionals can borrow from the world of marketing.Discover why shifting your mindset from “order taker” to strategic business partner is essential for today's L&D professionals. We also uncover how to personalise learning at scale, run effective learning campaigns, and apply marketing-inspired strategies to create learning experiences that resonate – and deliver results.About Bianca BaumannBianca Baumann is a seasoned learning strategist, international speaker, and author who specialises in innovative workforce enablement solutions. With deep expertise across L&D, employee experience, performance management, and future workforce planning, she partners with global organisations to design data-driven, business-aligned strategies. Known for her work with C-suite leaders and high-performing teams, Bianca brings a sharp focus on transforming human capital into a competitive advantage.About Mike TaylorMike Taylor is a learning consultant on a mission to eliminate boring, ineffective training. With hands-on experience across nearly every role in L&D, he combines practical know-how with a passion for finding smarter, more engaging ways to help people learn. A self-described “recovering bad student,” Mike brings deep empathy for learners and a talent for simplifying complex topics. He helps organisations design impactful, tech-savvy learning experiences that connect with today's distracted workforce.Key takeaways:Start small and don't be intimidated: You don't need a big budget or fancy tools to bring marketing thinking into learning. Simple, actionable steps – even with no-cost tools – make a difference. (And, get others excited to join in!)Adopt a learner-centred mindset, not just content creation: Marketing excels at understanding audiences. Use tactics like research-based personas and journey mapping to make learning experiences resonate and drive business outcomes.Think in campaigns, not just courses: Like marketers, L&D should use content strategically – spread it across multiple channels, personalise when possible, and align everything to the bigger business workflow.Chapters:(00:00:00) Introduction(00:06:11) Design learning for cognitive understanding(00:07:19) From order taker to partner(00:11:13) Prioritising actionable sales metrics(00:14:39) Marketing funnel concept for learning(00:17:43) Reframing persona use in design(00:23:25) Evolving learning journeys(00:27:25) Personalisation in marketing technology(00:29:01) Content organisation for enhanced learningLinks from the podcast:Connect with Bianca Baumann on LinkedInConnect with Mike Taylor on LinkedInTrain Like A Marketer WebsiteThink Like a Marketer, Train Like an L&D Pro – Book
In this episode of the HR Leaders Podcast, we sit down with Stephanie Werner-Dietz, Executive Vice President, Human Resources of ArcelorMittal, to explore how HR leaders can deeply connect with the business and drive people strategies that truly make an impact. Stephanie shares her experience moving from the tech sector into manufacturing, the power of immersing yourself in the frontline, and how building trust and credibility transforms HR's role in the business.
In this episode of the HR Leaders Podcast, we sit down with Ciprian Arhire, Global Head of People Programmes and Analytics at Entain, to explore how HR leaders can balance AI, data, and human connection in the age of digital transformation.Ciprian shares insights on simplifying HR tech stacks, building trust in AI adoption, and creating agile strategies that future-proof HR. He also shares why upskilling HR teams in data literacy and storytelling is critical for success.
In this special episode of the HR Leaders Podcast, we bring you a powerful panel discussion hosted by Lynne Oldham, Chief People Officer at Dataiku, featuring talent leaders from Databricks, Omnicom Media Group, Eaton and Zapier.Together, they explore how AI is transforming talent acquisition and talent management, from predictive hiring and internal mobility to bias reduction and personalized candidate experiences.
In this episode of the HR Leaders Podcast, we sit down with Michael Fraccaro, Former Chief People Officer at Mastercard, to discuss the future of HR leadership, succession planning, and the balance between formal and moral leadership. Michael shares lessons from his nine-year tenure, including CEO succession, scaling culture globally, and building high-performing teams by empowering others.
In this episode of the HR Leaders Podcast, we sit down with Stephan Meier, Professor at Columbia Business School and author of The Employee Advantage, to explore how employee-centric strategies are reshaping the workplace. Stephan shares how behavioral economics, employee experience, and business strategy intersect, and why treating employees like customers creates competitive advantage.
In this episode of the HR Leaders Podcast, we sit down with Joel Podolny, CEO of Honor Education and former Dean of Apple University, to explore how learning, collaboration, and organizational culture intersect. Joel shares insights from building Apple University, why collaboration is a contact sport, and how to design learning experiences that foster trust, feedback, and innovation.
In this episode of the HR Leaders Podcast, we sit down with Carmen Barboza, PHR, CPCC, Chief Human Resources Officer at Crowell & Moring, to explore how clarity, curiosity, and courage are shaping the future of HR leadership.Carmen shares how her coaching background influences her leadership style, how she builds trust during uncertainty, and why direct conversations can transform workplace culture.
In L&D, when we are approached with a training request, it's our job to do a little research for ourselves about training audience needs.Often, the time you have to do this research is limited. Your capacity and the capacity of your subject matter expert is limited, and you may not even feel like you have the expertise to do the analysis. So how can you validate the audience's needs with limited time, capacity, and expertise?On this episode, I'm sharing three ways you can identify training audience needs.▶️ 3 Ways to Identify Training Audience Needs ▶️ Key Points:00:58 The need for a training needs assessment01:34 Identifying training audience needs at a micro versus macro level03:04 3 Ways to identify training audience needsResources from this episode:Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collectiveWas this episode helpful? If you're listening on Apple Podcasts or Spotify, follow and leave a review!
In this episode of the "HR Mixtape," host Shari Simpson welcomes Luis Garcia, president and co-founder of PETE, to discuss the transformative impact of AI on workforce training and learning development. With over 25 years of experience in digital education and ed tech, Luis shares his journey and insights into how AI can enhance personalized learning experiences and improve evaluation methods in the workplace. Key Takeaways: AI in Learning: Discover how AI can create adaptive learning models that personalize training experiences and evaluate learning outcomes effectively. Challenges in Hiring: Understand the complexities of modern hiring processes and how AI can complicate rather than simplify recruitment. Getting Started with AI: Learn practical tools and strategies for individuals and businesses to embrace AI technology in their professional lives. Tune in to explore how AI is reshaping the future of work and education! Guest(s): Luis Garcia, President and CoFounder, PETE