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Will Clive, Chief Human Resources Officer at LVT (LiveView Technologies), to unpack what it really takes to build high performing teams in fast growing, high pressure environments without burning people out or killing trust.Will breaks down why clarity beats control, and why the job of a leader is not to micromanage talent, but to make the destination so clear that teams can figure out the path themselves. He shares how outcome clarity, values driven leadership behavior, and removing low performance quickly are foundational to building real performance cultures.Most importantly, Will explains the hard trade offs leaders avoid, why keeping low performers quietly poisons teams, how recognizing and stretching top performers matters more than money alone, and why autonomy plus accountability is the only model that scales.
Er is een nieuw huwelijk in de maak: dat tussen HR en IT. En dat is geen luxe, maar een noodzaak.In deze aflevering van #ZigZagHR Brainpickings duiken we diep in hoe de digitale werkplek, data en AI de rol van HR fundamenteel hertekenen en waarom nauwe samenwerking met IT cruciaal is om echt strategische impact te maken.Samen met Olivier Lefevere en Jerry Hamal (Randstad en Randstad Digital Benelux) bespreken we:waarom HR vandaag meer dan ooit mee aan het stuur moet zittenhoe je een geïntegreerde data-ruggengraat bouwt die businessresultaten ondersteuntwat HR kan leren van IT-projectdenken (en omgekeerd)hoe co-creatie en community building leiden tot duurzame innovatiewaarom technologie pas werkt als het menselijke centraal blijft staanDOWNLOAD HIER HET RAPPORTEen inspirerend gesprek over bruggen bouwen, silo's doorbreken en samen werken aan organisaties van de toekomst.Voor HR leaders, CHRO's, ondernemers en iedereen die gelooft dat technologie pas waarde creëert als mensen mee zijn.#BrainPickings #HRenIT #DigitaleTransformatie #HRLeadership #FutureOfWork#AIinHR #HRTech #StrategischHR #RandstadDigital #OlivierLefevereHonger naar meer? SCHRIJF JE IN VOOR DE NIEUWSBRIEF BLIJF OP DE HOOGTE VAN ALLE HR-ACTUA ABONNEER JE OP HET #ZIGZAGHR BOOKAZINE It's a great time to be in HR! www.zigzaghr.be
En este episodio queremos compartir contigo las reflexiones, hacks y aprendizajes que nos dejaron nuestros invitados al podcast durante este año 2025, contamos con líderes extraordinarios que abrieron su corazón para contarnos sus historia, sus victorias y sus derrotas, dejándonos lecciones muy valiosas para que juntos sigamos construyendo lugares de trabajo más humanos.
Something New! For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP232 In episode 232, Coffey talks with Margarita Ramos about the importance and future of the employee relations function following the $11.5 million SHRM discrimination verdict. They discuss the SHRM jury verdict and its implications for HR credibility; the role of employee relations at the intersection of compliance and employee experience; proactive versus reactive approaches to workplace conflict; multiple complaint channels and manager escalation obligations; why dismissing concerns as "not illegal" undermines trust; investigation failures highlighted in the SHRM case; investigator neutrality, training, and experience requirements; when and why to use outside investigators or counsel; leadership accountability and the role of the CHRO in employee relations; the three-legged stool of employee relations, HR business partners, and employment counsel; building ER infrastructure with case management systems and data analytics; handling high-performing but high-risk leaders; transparency in employee relations processes; reducing gossip through consistent and fair investigations; and the future of employee relations including responsible use of AI in investigations. Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Margarita Ramos is a highly respected Global Employee Relations executive and employment attorney with more than two decades of experience across technology, SaaS, and financial services. She is trusted by CHROs, HR Business Partners, and C-suite leaders to build scalable ER infrastructures, stabilize organizations through change, and elevate the employee experience through disciplined governance and operational excellence. With a foundation rooted in JD-trained employment law—including roles as In-House Employment Counsel at Merrill Lynch and Principal Corporate Counsel at Microsoft—Margarita developed deep legal expertise in compliance, risk mitigation, and workplace investigations. She later translated this expertise into senior ER and HR Compliance leadership roles at VMware, Splunk, RBC, and Bank of America, where she supported complex global workforces navigating rapid growth, cultural transformation, and organizational change. Throughout her career, Margarita has been brought in to create structure where ambiguity exists. She has built and led global ER Centers of Excellence, developed investigations and performance-management frameworks, and implemented modern case-management systems such as Workday, HR Acuity, and AI-enabled governance tools. Her approach blends empathy with operational rigor, ensuring ER functions are both employee-centric and aligned with business strategy. A skilled investigator and ER strategist, Margarita advises senior leaders on workplace investigations, conflict resolution, performance management, DEI&B, and global employment compliance. She is known for her ability to translate data, case trends, and cultural signals into actionable insights—leveraging ER metrics, KPIs, and reporting to influence leadership decisions, drive fairness, and strengthen organizational culture. Her data-driven approach enables leaders to make well-informed, consistent decisions that reinforce trust and accountability across the enterprise. Margarita has also led M&A HR integration efforts at VMware and Splunk, overseeing cultural alignment, workforce assessments, and change-management strategies during periods of significant transformation. Her leadership in these environments reflects her commitment to creating workplaces where clarity, belonging, and operational excellence coexist. Beyond her corporate work, Margarita is deeply committed to developing future talent. She has mentored first-generation college students and contributed to organizations such as Girls Who Code, Year Up, and Hobart & William Smith Colleges. At Microsoft, she provided pro bono support for Kids in Need of Defense (KIND). Outside of work, she enjoys ballroom dancing and cooking. Margarita is passionate about shaping modern, strategic, tech-forward ER functions that support organizational values, reduce risk, build leadership capability, and create an environment where employees can do their best work with trust, fairness, and accountability. Margarita Ramos can be reached athttps://www.linkedin.com/in/margarita-ramos/ About Mike Coffey: Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher.In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business.Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association. Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community.Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year. Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee.Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teach...
The pandemic forced organizations to rethink how they engage their people, with many old rules torn up almost overnight. Five years on, AI has arrived and changed the game again. Leaders are now facing a new set of questions. How do you design experiences that attract and retain talent while driving the performance your business needs? And how do you prepare for a future that's increasingly impossible to predict? So, how do you build a truly future-ready strategy for employee experience? My guest this week is Jacob Morgan, author of the upcoming book The Eight Laws of Employee Experience. In our conversation, Jacob shares insights from over 100 CHRO interviews that he has conducted around employee experience and reveals the principles that separate thriving organizations from those struggling to keep up. In the interview, we discuss: What's changed about the employee experience in the last five years? Proactively planning for the future The eight laws of employee experience Empathetic excellence Using AI to amplify humanity Enablement and augmentation Personalization at scale Run culture like an operating system TA & the employee experience What are the biggest changes going to be in the next two years? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.
In this episode of the HR Leaders Podcast, we sit down with Michael Burgess, Chief People Officer at Amey, to unpack what it really takes to build credibility, influence, and impact in HR when you don't start with privilege, pedigree, or permission.Michael shares his journey from leaving school at 16 and working as a farm labourer, to becoming a CPO responsible for people, culture, safety, and operations at scale. Along the way, he explains why hard work consistently beats talent, and why enjoying the work itself is the most underrated driver of long-term performance.Most importantly, he breaks down a deeply practical view of modern HR, why getting the basics right earns you the seat at the table, why listening without action destroys trust, and how widening the talent pool through second-chance hiring, apprenticeships, and prison-to-work pathways is not charity, but smart, future-ready leadership.
CHRISTMASThis morning we are going to look into and see if Jesus or as I like to say Yahshua Messiah, was born on December 25. Now I realize that within the Church world that it is taught that Jesus/Yahshua was born on December 25. But is that correct?Using Scripture from Yahweh's Word we will find out the truth on this subject. And then my friends you must draw your own conclusion. Keep in mind the words of Yahweh; Colossians 2:8, “Beware lest any man spoil you through philosophy and vain deceit, after the tradition of men, after the rudiments of the world, and not after Yahshua Messiah.” Luke 1 Luke meaning “Light Giver”5) Herod = “hero-likeZacharias = “Yah has remembered” Elisabeth = “El of Oath”. Her son being that oath and promise Abijah = “My Father is Yahweh” What is this course? This is the 8th course of 24. In which King David set up at his time of rule. Read 1 Chro. 24, especially verse 10. According to custom, each of the Priests must officiate for one full week in the Temple of Yahweh. The courses started at the first New Moon of the first month of the Jewish Civil Year. Now knowing this, Zacharias course fell on our June 13-19. This period of time important, for this sets the time of the birth and conception of John and His cousin Yahshua, our Saviour23 days = his week of June 20th. Note Zacharias lived app. 30 miles from the Temple. For a man his age, it took him 2 days to walk home, therefore making the date around June 22-23.24 after = “meta” association and companionship [relating to the events of Zacharias upon his arrival hom conceived = possibly June 23 or 24 hid = completely secluded. Probably to avoid all possibility of uncleanness, as in Judges 13:4-7, 12-14 five months = Nov. 2426 sixth month = Dec. 25 Galilee = “circuit” This name, which in the Roman age was applied to a large province, seems to have been originally confined to a little “circuit” of country around Kedesh-Naphtali, in which were situated the 20 towns given by Solomon to Hiram king of Tyre as payment for his work in conveying timber from Lebanon to Jerusalem. Joshua 20:7; 1 Kings 9:11 Nazareth = “the guarded one”36 cousin = therefore Mary must have some Levite blood within her.6th month = being the 24 or 25 of our December Take note both of these pregnancies are perfect. For they are from Yahweh! So therefore, Yahshua was conceived 6 months AFTER John, so this conception would be on Dec. 25!57 full time = a perfect 280 day's, March 28-29Luke 24 went up = literally true, the ascent from Nazareth to Jerusalem being at least 1500 feet.Joseph = increaseGalilee = “circuit” those 20 cities given to King of Tyre from SolomonNazareth = “the guarded one” City of David = also called Zion Bethlehem = “House of Bread” House of David = that King line out of Judah7 On that 1st day of the Feast of Tabernacles, Tishri 15th. This is why Yahshua is our true Tabernacle [Hebrews 8:2]. Now, this would have been on our Sept. 29, 4 BC manger = crib11 is born this day = That 1st day of the Feast of Tabernacles [go to charts of the calendars]in the city of David = BethlehemThe conception of John the Baptist on or about 23rd SIVAN = June 24 | in the year 5 B.C.The Gennesis (Begetting) of our Lord on or about 1st TEBETH = December 25 | in the year 5 B.C. The birth of John the Baptist on or about 4th–7th NISAN = March 25-28 in the year 4 B.C. The birth of our Lord on or about 15th TISRI = September 29 in the year 4 B.C.Have any questions? Feel free to email me keitner2024@outlook.com
For many leaders, "transformation at scale" feels like an impossible task—especially when employees are overwhelmed, technology is accelerating, and expectations about the future of work keep shifting. But Norfolk Southern has done this successfully in one of the toughest environments imaginable: a 200-year-old freight railroad with a safety-sensitive, unionized workforce. And in this episode, you'll hear how. Annie Adams, CHRO and former Chief Transformation Officer, shows what operational excellence powered by AI really looks like in practice. You'll learn how she led a headquarters relocation to Atlanta, built a future-ready corporate headquarters around employee experience, and used guiding principles like clear communication, leader toolkits, and discretionary effort to manage transformation fatigue. Annie dives into how Norfolk Southern "puts the AI in railroad" through innovations like digital train inspection portals, machine vision, on-edge computing, and 75+ algorithms that turn "finders into fixers." She also breaks down how their data science team uses predictive maintenance to model track wear, how giving frontline employees mobile tools has improved the way work gets done, and how Copilot is helping leaders make sense of 26,000+ employee survey comments. She shares cultural anchors like their SPIRIT values and the iconic Lake Pontchartrain recovery story that reveals the company's deep commitment to innovation and purpose. ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/ Future-ready organizations are built, not hoped for. My latest book, -The 8 Laws of Employee Experience shows how. Preorder here: 8EXLaws.com
Gute HR-Arbeit braucht einen Perspektivwechsel: raus aus dem Konferenzraum, rein in den Betrieb.Bei Vonovia, Europas größtem börsennotierten Wohnungsunternehmen, beginnt dieser Perspektivwechsel im Alltag. Dort, wo Arbeit wirklich passiert. Ruth Werhahn, CHRO des Unternehmens, ist überzeugt: HR muss näher ran. An den Betrieb, an die Menschen, an die Realität.Denn strategische Wirkung entsteht nur, wenn HR operative Lebenswelten wirklich versteht. Deshalb verantwortet Ruth Werhahn nicht nur als CHRO die 12.000 Mitarbeitenden, sondern auch IT und die Handwerkerorganisation mit rund 5000 Mitarbeitenden. Für sie bedeutet HR nicht nur eine Supportfunktion, sondern vor allem die Aufgabe der Mitgestaltung im Geschäft. Im Gespräch mit Johannes Füß spricht sie über Entwicklung, die alle mitdenken, nicht nur die mit Titel. Über Wertschätzung, die im Alltag beginnt. Und über drei Prinzipien, mit denen HR zum strategischen Hebel wird.In dieser Episode erfährst du:1) Warum HR in operative Lebenswelten eintauchen muss.2) Wie man Fachfunktionen ins Business denkt.3) Warum Mitarbeiterbindung genauso wichtig ist wie Recruiting.4) Wie man Entwicklung gewerblicher Mitarbeitender neu denkt. 5) Welche Haltung HR braucht, um Transformation anzutreiben.___________Ruth Werhahn freut sich über den Austausch rund um HR-Wirkung im Alltag, operative Nähe und strategische Verantwortung in der Personalarbeit.Wenn du dich angesprochen fühlst, dann melde dich bei ihr auf LinkedIn: https://www.linkedin.com/in/ruth-werhahn/___________Über unseren Host Johannes Füß:Johannes ist Senior Vice President von EGYM Wellpass, dem Marktführer für Corporate Health Benefits. Auch wenn er eine Schwäche für Schokolade hat, ist Johannes' Bewusstsein für Gesundheit groß: Wenn der gebürtige Münchner nicht gerade dabei ist, Unternehmen dabei zu unterstützen, ihre Teams physisch und mental gesund zu halten, verbringt er seine Zeit aktiv in den Bergen - am liebsten mit seiner Familie.Melde dich bei Johannes Füß auf LinkedIn: https://www.linkedin.com/in/johannes-f%C3%BC%C3%9F/
En nuestro episodio 495 conversamos con una abogada sindical, un académico y un abogado empresarial sobre: + El trabajo es más que un contrato. + El rol de los sindicatos como un gran radar. + Fomentar el diálogo para mantener la paz laboral. + Lo que significa la informalidad en el país. + La vigencia de las leyes laborales en Colombia. + Un empleador inteligente conversa antes de que duela.
In this episode of the HR Leaders Podcast, we sit down with Jason Bloomfield, Global Head of Talent Acquisition Transformation at Ericsson, to unpack how a 149-year-old company is rebuilding HR by putting people before technology.Jason explains how a failed global HR tool rollout, what he openly calls the “tool of doom,” became the catalyst for a complete reset. Instead of adding more systems, Ericsson built a global feedback loop that turns employee sentiment into action, investment, and prioritised roadmaps.Most importantly, Jason shares why five-year plans no longer work, why the shelf life of strategy is now six months, and how HR, TA, and change leaders must build change agility, skills intelligence, and authentic empathy to stay relevant in an AI-driven world.
Send us a textWhat if the most powerful leadership tool isn't a metric or a model, but the decision to be simply human? That's the throughline of our conversation with Rajneesh “RS” Singh—factory-floor HR leader turned media CHRO turned co-founder of SimplyHR—who built a 15-year firm on clarity, courage, and care.We start with RS's three-layer career arc: a foundation forged in rigorous HR, a testing ground of plant shutdowns and M&A, and an application phase inside the daily chaos of newsrooms. From there, he shares the story of SimplyHR's bar-napkin beginnings, why the brand's black elephant stands for big ears and small mouth, and how a simplicity-first philosophy cuts through jargon to solve real business problems. The lesson for leaders: fall in love with chaos, then organize it into trust.RS also maps the shift from relationship-led leadership to data-heavy dashboards and argues for a “touch and tech” balance. You'll hear exactly what Millennials and Gen Z expect—transparency, dialogue, no surprises—and how managers can marry empathy with accountability without becoming “nice” and ineffective. For HR pros, he frames the function as a marathon: protect mental fitness, read the market, and use AI to elevate judgment, not erase humanity.The most moving segment arrives when RS opens up about surviving stage four colon cancer. Humor, prayer, and purpose carried him through, and now he counsels others, proving that hope is a management tool. We close by looking ahead: India's innovation mindset beyond jugaad, work-from-anywhere as a durable model, and the ethical spine that turns companies into institutions. If you lead people—or want to—this is a masterclass in building cultures that are clear, kind, and uncompromising on results.If this conversation sparked something, follow the show, share it with a friend who leads teams, and leave a rating with one takeaway you'll put into practice next week.Have you purchased the copy of Inspire Someone Today, yet - Give it a go geni.us/istbook Available on all podcast platforms, including, Apple Podcasts, YouTube, Spotify
In this episode of Success Leaves Clues, hosts Robin and Al are joined by Naomi Titleman, Co-Founder of future foHRward and former CHRO of American Express Canada, for a deeply thoughtful conversation about leadership, HR, and what it truly means to make work better in today's complex world. Naomi shares her journey from consulting at Deloitte to senior HR leadership at American Express, and eventually to building future foHRward, a consultancy and community dedicated to empowering HR leaders to lead with empathy, curiosity, and courage. She offers a refreshingly human perspective on HR's evolving role, explaining why the function is no longer about policy and gatekeeping, but about supercharging human performance. Together, they explore the realities of modern leadership, including the loneliness of senior HR roles, the tension between flexibility and productivity, and why culture lives or dies through day-to-day leadership behavior. Naomi also dives into how AI can free HR leaders from administrative overload, allowing them to focus more deeply on people, relationships, and critical thinking. The conversation wraps with a powerful reflection on legacy, mentorship, and the responsibility today's leaders have to plant trees for future generations, even when they may never sit in the shade themselves. This episode is an insightful, grounded exploration of leadership, culture, and the future of work through a human-centered lens. You'll hear about: Naomi's journey from consulting to CHRO to co-founding future foHRward Why HR leadership can be deeply lonely at the senior level What it truly means to “make work better” The shift from efficiency to effectiveness in leadership Why culture is shaped by everyday leadership behavior, not slogans The real meaning of flexibility and hybrid work How asking and listening builds trust inside organizations Why leaders must own people outcomes, not outsource them to HR How AI can enhance, not replace, the human side of HR Planting long-term impact through mentorship and leadership We talk about: 00:00 Introduction 03:30 From consulting to American Express Canada 05:30 Founding future foHRward and building an HR community 08:00 Why HR leadership can feel isolating 10:00 Supercharging human performance 12:30 Flexibility, hybrid work, and the power of “and” 15:00 Leadership effectiveness versus efficiency 17:30 Culture, wellbeing, and day-to-day employee experience 19:30 Asking employees for feedback and actually listening 22:00 Handling feedback you cannot act on immediately 24:30 Common blind spots organizations still face 26:30 AI, automation, and the future of HR 29:00 Preserving the human in human resources 31:00 Planting trees through mentorship and legacy leadership 33:00 Final reflections on purpose and making work better Connect with Naomi LinkedIn: https://www.linkedin.com/in/naomititlemancolla/ Website: https://www.futurefohrward.com/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
On the first Shabbat of each month, Rabbi Steve Berkson invites both local congregants and online listeners to ask questions or share comments on any aspect of our beliefs.He discusses fundamental Torah-based practices, personal growth, offers marital advice, shares parenting strategies, and more.• Why did Yahweh kill Uzza? (1 Chro 13)• Is this why Jacob's wife, Rachel, died?• What are the traditions for Chanukah?• Medication and supplements with non-Kosher ingredients • Should I go to the family Christmas dinner?• Should I give to a charity during Christmas?• I have a rude, unresponsive boss• How does one strive with Elohim and man? (Gen 32:28)• Did Yahweh write the Bible?• I am not letting you go until you bless me • I am struggling with being childless, not by choice Subscribe to take advantage of new content every week.To learn more about MTOI, visit our website, https://mtoi.org.https://www.facebook.com/mtoiworldwide https://www.instagram.com/mtoi_worldwidehttps://www.tiktok.com/@mtoi_worldwide You can contact MTOI by emailing us at admin@mtoi.org or calling 423-250-3020. Join us for Shabbat Services and Torah Study LIVE, streamed on our website, mtoi.org, YouTube, and Rumble every Saturday at 1:15 p.m. and every Friday for Torah Study Live Stream at 7:30 p.m. Eastern time.
In this episode of the HR Leaders Podcast, we sit down with Kristin Trecker, Chief People Officer at Visteon Corporation, to unpack what it really takes to build talent at the speed of disruption in a 100-year industry going through a 100-year change.Kristin explains why HR has to stop acting like an order taker and start operating like a product line manager, with a clear roadmap, clear customers, and a clear point of view. She shares how Visteon runs a six month product roadmap and pairs it with a capability and capacity plan, so talent decisions keep pace with the business.Most importantly, she breaks down the cultural shift behind it all, from calibrating performance around impact, to out-rewarding star performers, to rewriting HR's role entirely, replacing “business partner” with performance coach, and building a team that can debate, challenge, and drive change without politics.
We spend 90,000 hours of our lives at work—so why do we let one bad boss ruin it all?In this episode of TruthWorks, I sit down with Eric Charran, Microsoft Chief Architect and author of the explosive new book Have You Ever Had a Boss That…? Eric isn't just a tech veteran; he's a screenwriter and leadership expert who has mapped out the hidden "DNA" of dysfunctional workplaces.We dig deep into the uncomfortable reality of modern leadership. Eric reveals the 9 Boss Archetypes that secretly govern your office (are you working for a "Firefighter" or an "Attack Sub"?), and we debate the difference between a "hard" culture and a "toxic" one.As the former CHRO of Netflix, I thought I had seen it all—but Eric's psychological breakdown of why bad bosses exist (and why we keep hiring them) completely shifted my perspective. If you feel stuck, undervalued, or burnt out, this conversation is the manual you didn't know you needed.TOPICS DISCUSSED:The "Attack Sub": How to spot the boss who sinks you from the shadows.Netflix vs. Microsoft: Comparing the "Keeper Test" to Eric's "Dysfunctional Archetypes."The "Firefighter" Trap: Why your boss creates crises just to save the day.Managing Up: The exact scripts to use when your leader is the problem.The AI Boss: Will algorithms eventually replace middle management?
En nuestro episodio 494 conversamos con Miguel Reyes, host del podcast El Topo sobre: + Cómo afrontar la vergüenza. + Conocer tu propia historia. + La historia de su papá. + Usar la timidez como un radar. + Las nuevas adicciones. + Anécdotas para recordar. + Lo que significa ser vulnerable.
AI is failing most companies, trapping employees in digital exhaustion. The real problem isn't the technology, but the organization itself. Forget fixing your models—the path to true transformation is redesigning your workflows, structure, and human collaboration to finally work with AI. In this episode, Rebecca Hinds, Head of the Work AI Institute at Glean, unpacks insights from the Work Transformation 100 study, revealing what 100+ leaders, technologists, and researchers are doing differently to make AI actually work. You'll learn how AI needs to be embedded in the flow of work, why organizational structure eats AI for breakfast, how centralization and decentralization must coexist, and how leaders can avoid automating the soul of work by preserving ownership, creativity, and accountability. Rebecca breaks down the emerging collaboration between HR and IT, the rise of agentic workflows, the role of telemetry data in measuring AI adoption, and why flattening org charts for the sake of AI often backfires. She also shares real examples of bottom-up and top-down AI change, the impact of digital exhaustion, and the critical importance of redesigning processes and incentives before redesigning technology. This episode is every CHRO's playbook to lead AI transformation with human insight, organizational clarity, and people-first strategy, not hype. ________________ This Episode is sponsored by Glean: The AI Transformation 100 is here — Glean's Work AI Institute reveals what's really working with AI at work The AI Transformation 100, authored by Dr. Rebecca Hinds, Head of the Work AI Institute at Glean and Stanford's Bob Sutton surfaces 100 hard-won lessons from leaders actually deploying AI at scale. It's not about what AI could do — it's about what works, what fails, and what companies have to get right to make AI real. One takeaway: AI doesn't fix broken systems. It amplifies them. ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/ Future-ready organizations are built, not hoped for. My latest book, -The 8 Laws of Employee Experience shows how. Preorder here: 8EXLaws.com
December 12, 2025: Recent data shows unemployment for new college graduates is now higher than the overall workforce — an unusual and troubling signal that entry-level work is breaking down. At the same time, OpenAI's GPT-5.2 marks a shift from AI as a helper to AI as a task owner, reshaping how professional work gets done and raising hard questions about jobs, accountability, and career paths. We also explore why AI is dramatically expanding the role of the CHRO, turning HR leaders into architects of human-AI collaboration, and how "ghostworking" is emerging as outdated productivity metrics collide with modern knowledge work. Finally, a Microsoft executive draws a rare line in the sand, saying AI development should stop if it threatens humanity — highlighting the growing leadership challenge of governance, judgment, and restraint.
Dr Rima Ghose Chowdhury | President & CHRO, CSR Leader, Datamatics Dr. Rima holds a Bachelor's degree in Pharmaceutical Technology and a Ph.D. in Leadership from DY Patil University. Trained in Gallup Strengths Coaching in the UK, she has received numerous HR Excellence Awards, including ‘India's Greatest CHRO 2023-24 by Asia One and '50 Most Influential HR Tech Leaders' at the World HRD Congress. As President & Global CHRO, CSR Leader, Dr Rima Ghose Chowdhury leads Datamatics People agenda globally, with operations in the US, India, the Middle East, Europe, and the Philippines. A firm believer in the balance of Hi-Tech and Hi-Touch culture, Dr Rima is an active proponent of AI (Artificial Intelligence) in the workplace, and is also a workplace social systems designer focusing on holistic Wellbeing of her staff.Dr Rima leads various Transformational Leadership Programs at Datamatics, bringing breakthrough performance amongst senior leaders and high performers in the organization. She is also the creator of the Datamatics Diversity Charter (DDC), with initiatives like (Wo)Mentoring, ‘Coffee Cake Candid Chats', and ‘Welcome Back' to promote dialogue for an inclusive workplace that nurtures differences. A seasoned HR leader and Practitioner with over twenty-five years of experience in Corporate and Academia, Dr. Rima has been instrumental in building Technology and Leadership capabilities in enterprises like IBM, Sony Pictures, and Quinnox. In the past, she held the position of Professor and Head of Department – HR, at a reputed B-school in Mumbai, with an additional responsibility of leading and facilitating Management course delivery for the Indian Defence forces. Dr. Rima has been an International Mentor for Middlesex University London, and is also a trained Trainer by Sony Pictures, UK on Energy Project, a flagship intervention of Sony Group to promote wellbeing for staff. As a Trainer and Facilitator, she has delivered over 5,000 person-hours of training in Leadership masterclass, HR Analytics, Enhancing Personal Effectiveness & Mentoring.She has received numerous HR Excellence Awards, including ‘Global Women in Leadership' Awards by the Global Council for the Promotion of International Trade (GCPIT), Confederation of Indian Micro, Small and Medium Enterprises (CIMSME), India's Greatest CHRO 2023-24 list by Asia One, '50 Most Influential HR Tech Leaders', at World HRD Congress.
In this quick episode, Will Ruch, CEO of Versant Solutions, interviews Tony Pellicano. Tony shares the leadership principles that shaped his tenure as CHRO at Catholic Health. He talks about why empathy became his anchor, how involving employees transforms outcomes, and what it really takes to communicate tough decisions with clarity and respect. Tony also looks ahead at the future of HR and the impact of AI and reminding us that strong relationships and a human touch will always matter most. A fast, thoughtful listen with insights you can put to work right away.
How does executive compensation shape company culture, performance and deliver shareholder value?Why should CHROs think of executive compensation as a communication tool?My guests in this episode are Ani Huang, President of Policy and Practice at the CHRO Association and Charlie Tharp, Senior Advisor for Research & Practice at the CHRO Association and the Center On Executive CompensationDuring our conversation Ani, Charlie, and I discuss:Why executive compensation is a strategic communication system that signals culture, priorities, and long-term value.How executive compensation aligns to the business strategy and drives long-term value.Why effective executive compensation starts with developing deep financial and business acumen.What builds fairness and transparency in pay systems.How executive compensation can impact the broader pay philosophy.Connecting with Ani and Charlie: Connect with Ani Huang on LinkedInConnect with Charlie Tharp on LinkedInLearn more about CHRO AssociationEpisode Sponsor: Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leadersHR Leader's Blueprint - 18 pages of real-world advice from 100+ HR thought leaders. Simple, actionable, and proven strategies to advance your career.Succession Planning Playbook: In this focused 1-page resource, I cut through the noise to give you the vital elements that define what “great” succession planning looks like.
In this episode of the HR Leaders Podcast, we sit down with Ayaskant Sarangi, CHRO at Mphasis, to explore how HR is shifting from a support function to a business-first, tech-enabled growth engine. Ayaskant shares why HR leaders must deeply understand P&L, business language, and customer problems to earn a real seat at the table.He breaks down how Mphasis is using AI-powered hyper personalization across learning, internal mobility, onboarding, and performance. From their in-house TalentNext platform to a unified talent marketplace and AI-driven appraisals, Ayaskant explains how tech connects skills, projects, careers, and business demand into one continuous loop.If you care about the future of HR, this episode is essential. It shows how listening, personalization, and change orchestration are reshaping employee experience, why onboarding is now about assimilation, and how HR must become the conscious keeper of culture in an always-on change environment.
En nuestro episodio 493 conversamos con José Camilo Córdoba, director de Progresa Choco sobre: + Incomódate para crecer. + Nada grande nace en la comodidad. + Deja lo seguro por lo significativo. + No seas parte de una cuota, sé parte del cambio. + Sé excelente, aunque nadie te esté viendo. + La dignidad está en el trabajo bien hecho. + Liderar también es llorar y mostrarse vulnerable
Automation and AI are rewriting the rules of work, leaving CHROs grappling with a challenge to preserve humanity that fuels innovation. When technology starts moving faster than people, the real test of leadership begins. In this episode, CHRO Katie Watson shares how she's leading an AI revolution without losing the heart of business at Western Digital, a 55-year-old tech company powering the world's data. We explore how Western Digital is modernizing every corner of its workforce—from fully automated "lights-out" factories in Thailand to AI-assisted engineering and HR systems—while protecting what makes work meaningful. Katie shares how upskilling programs have helped thousands of employees transition into higher-value roles, why "AI champions" are key to driving adoption, and how human connection must remain at the center of digital change. She also discusses how HR and business leaders can govern AI responsibly, build comfort with experimentation, and help employees see technology as a collaborator rather than a threat. The tension between innovation and humanity begins as the AI takeover lingers, but the future of work isn't about choosing between people or technology, but learning how they can grow stronger together. ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/ Future-ready organizations are built, not hoped for. My latest book, -The 8 Laws of Employee Experience shows how. Preorder here: 8EXLaws.com
Welcome to another episode of The Brand Called You! In this engaging conversation, our host Ashutosh Garg welcomes Shaleen Manik, a seasoned CHRO with over two decades of HR leadership across industries like software, telecom, and mobile handsets.Shaleen Manik shares invaluable insights on the evolution of the CHRO role—from a support function to a strategic business partner driving growth and transformation. Discover the key leadership lessons he's learned, the top priorities for HR leaders today, and how technology and AI are revolutionizing HR practices. Learn about building inclusive cultures, future-ready workforces, and the importance of resilience and continuous upskilling in a fast-changing business landscape.Whether you're an aspiring HR leader or a business professional keen on workplace trends, this episode brings you practical wisdom and future-focused strategies directly from an industry expert!
Thank you for all of your support. Please let us know what you think about our podcast and what topic you may want to hear from us. Leaders, Lead Well!In Part One, we exposed the myth that performance automatically equals potential. This follow-up episode digs deeper into the real differentiators—what actually signals high potential, why these traits predict executive success, and how leaders can intentionally build the inner architecture required to lead at the highest level. In this segment, we are joined by Patrick Duriaux. Patrick is a global CHRO and seasoned HR leader with over 20 years of experience driving cultural transformation, leadership development, and performance improvement in international organizations. A certified Intelligent Leadership Master Coach trained by John Mattone, he brings a decade of coaching expertise focused on emotional intelligence, human connection, and purposeful growth.He is also the founder of ALTO.cool, a platform designed to reduce loneliness by fostering meaningful intergenerational connections. Patrick additionally supports academic research and mentors emerging HR leaders. Patrick joins Rich and Maikel on Mainline Executive Coaching ACT, as we go deeper into the traits, the mindset, and the inner architecture that allow a leader to operate at the executive level. Because world-class executives aren't built on performance alone. They're built on character, courage, self-awareness, and the maturity to lead through complexity.” Patrick"s Contact Information:https://www.linkedin.com/in/patrickduriaux/info@hrtouch.chwww.hrtouch.ch Leaders, Lead Well!Thank you to all of our listeners in over 100 countries and now, 1,000 cities worldwide, we greatly appreciate your support! We truly hope that what we bring to our listeners will improve your ability as leaders.Mainline Executive Coaching ACT has been recognized by FeedSpot as one of the top Executive Coaching Podcast in the world based on thousands of podcasts on the web and ranked by traffic, social media, followers & freshness.https://blog.feedspot.com/executive_coaching_podcasts/ John Mattone Global: https://johnmattone.com/ Rich Baron:rbaron@richbaronexecutivecoaching.comhttps://www.linkedin.com/in/rich-baron/https://www.richbaronexecutivecoaching.com/Maikel Bailey:mbailey@intelligentleadershipec.comhttps://www.linkedin.com/in/maikelbailey/https://maikelbailey.com/
DJ Casto joined us on The Modern People Leader to share how Synchrony is co-designing the future of work with employees.We talked about active listening at scale, building trust by being great not perfect, rethinking leadership for a flexible workforce, and why treating the employee experience like a product creates real business impact.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode271Sponsor Links:
Leadership Succession Planning Crisis: The Retirement Tsunami & How to Build Your Next Generation of Leaders Now | Jennifer Hawkins Is your organization about to lose 30–50% of its senior leaders in the next 5–10 years? Most companies are completely unprepared for the massive leadership gap caused by retiring Baby Boomers and Gen X. In this episode, executive coach Jennifer Hawkins reveals exactly what a good succession plan looks like, why mid-level leaders are NOT ready to step up, and the proven leadership development strategies that close the gap fast. You'll discover: • The shocking statistics: 34% of Gen X leaders 50+ are already retiring or have firm plans • Why most mid-level managers can execute perfectly but can't think strategically • The #1 mistake killing succession planning (and how to fix it this budget season) • How to turn high-potential leaders into strategic executives with cross-functional exposure • The mentoring philosophy that retains top talent AND creates industry goodwill even when they leave • Why “carrot” leadership beats “stick” leadership for innovation, mental health, and performance • Leadership succession planning models that actually work in 2025–2030 If you're a CEO, CHRO, board member, or rising leader — this is the wake-up call you can't ignore. Tim Staton & Jennifer Hawkins (Launched Performance) break down real-world succession planning and leadership development tactics you can implement immediately. → Connect with Jennifer Hawkins: LinkedIn: https://www.linkedin.com/in/jenniferhawkins/ Website: https://launchedperformance.com/ Facebook Group: https://www.facebook.com/groups/metricsontherise Email: jennifer@launchedperformance.com → Connect with Tim Staton: Website: timstatingtheobvious.com Facebook - https://www.facebook.com/timstatingtheobvious Youtube: https://www.youtube.com/channel/UCHfDcITKUdniO8R3RP0lvdw Instagram: @TimStating Tiktok: @timstatingtheobvious LinkedIn: https://www.linkedin.com/in/tim-staton-04b41a271/ Enroll in the Leadership Course: https://themanyhatsofleadership.learnworlds.com/course/the-edge-mindset
What's the best way to land your first Chief People Officer or CHRO role?In this episode, Fay Wallis breaks down the four most common routes that real CPOs have taken to step into the top people leadership job for the very first time. You'll also hear short clips from several CPO guests who generously shared their stories and insights.You'll hear about:Four routes into first CPO rolesInternal discussions leading to job title changesBeing headhunted by executive recruitersStrengthening your LinkedIn profileApplying directly for senior HR rolesPreparing for high-level interviewsPitching for promotion with a business caseUseful LinksConnect with Fay Wallis on LinkedInVisit Fay's websiteLearn about Fay'sInspiring HR leadership development programmeBuy a copy of The Essential HR PlannerOther Relevant HR Coffee Time EpisodesEp 31:3 little-known LinkedIn features which will help you get your next jobEp 106:7 types of posts to share on LinkedIn that will help your HR careerEp 149: The CPO Job Application That Worked, Strategic vs Operational HR, and Why Compassion Matters (with Funmi Onamusi):Audio link:https://brightskyhr.co.uk/hr-coffee-time-podcast/149/YouTube link:https://youtu.be/n-zYslILExc?si=dIJFbWDgo2SWlcUzEp 154: Step-by-Step Career Advice to become a successful CHRO/CPO (with Nicola Lyons):Audio link:https://brightskyhr.co.uk/hr-coffee-time-podcast/154/YouTube link:https://youtu.be/tdqjSSbKMmM?si=WpaKhorECI5-ieFkEp 147: How to Become a Successful Chief People Officer: Insider insights (with Kanika Mehra):Audio link:https://brightskyhr.co.uk/hr-coffee-time-podcast/147/YouTube link:https://youtu.be/R31JrBpT490?si=fikKsO8dJBahIRpxEnjoyed This Episode? Don't Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.Mentioned in this episode:Check out HR Coffee Time's sponsor!Ready to unlock the power of your people? Join over 15,000 businesses at personio.com today.Personio
December 2, 2025: Today's episode breaks down several major developments shaping the future of work: new research showing CHROs under intense pressure, employees quietly using AI to automate half their workload, Satya Nadella calling empathy a workplace superpower, Accenture rebranding 800,000 employees as "reinventors," OpenAI declaring a "code red" as Gemini gains ground, and a surprising case of an employee using AI to fake an injury that HR approved instantly. I break down what each of these signals means for leaders, HR teams, and anyone building a future-ready organization.
In this episode of the Digital HR Leaders podcast, Katarina Berg - CHRO at On, former CHRO at Spotify, and author of Bold: A New Era of Strategic HR - joins David Green to explore what modern, strategic HR leadership truly requires. Together, they dive into the evolving partnership between the CHRO and CEO - a relationship that has never been more critical as organisations navigate AI, workforce transformation, culture, and business growth. Katarina shares how HR leaders can bring both insight and humanity to the executive table, shape decisions that drive business outcomes, and intentionally design a culture that empowers people to perform. The conversation covers:What a genuinely strategic CHRO-CEO relationship looks like - and how to build itHow Katarina approached her first 100 days as CHRO at On, and the lessons she's bringing into the next phase of growthWhy “putting the H back in HR” is essential in the AI eraHow people analytics teams can evolve into true insight and decision-driving partnersWhy intentional leadership - not just tools or trends - will define the next era of HR This is a must-listen for HR leaders who want to elevate their strategic influence and lead with courage, clarity, and humanity. This episode is sponsored by Valence.Imagine if every employee had a world-class coach in their pocket. That's exactly what Valence has created with Nadia - the AI-powered coach helping Fortune 500 companies scale development, boost performance, and support leaders at every level. Learn more at valence.co/insight222 Links referenced in the conversation:Bold: A New Era of Strategic HR2025 HR Predictions: Looking Into the Crystal Ball Hosted on Acast. See acast.com/privacy for more information.
In this podcast I describe our newest CHRO Insights research, based on 25,000 CHRO profiles and detailed analysis of their job history by Findem. What you see is that CHRO tenure has dropped by 20% in the last five years, the role is still primarily held by women, and the pay levels of CHROs have not kept pace with the pay of other C-level officers. Despite these challenges, the scope, role, and importance of the CHRO has rapidly increased, leaving many CHROs to take on roles a Chief Transformation Officers, Chief Strategy Officers, and even Chief AI Enablement Officers. And the career path to CHRO and from CHRO is changing. Listen here to understand more. You can download the overview here. You can get access to the detailed research by licensing Galileo, the essential AI Agent for HR, or by joining our corporate membership. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Josh Bersin Company Launches Research and Advisory Service for CHROs, a Role Under Increasing Pressure Understanding the Path to CHRO (research report) The Pivotal Role Of Chief HR Officer in AI Transformation Chapters (00:00:00) - The State of the CHROs(00:04:11) - The role of HR in an AI company(00:13:24) - What's the pressure on HR Chros?
En nuestro episodio 492 conversamos con Pamela Pita CHRO de Chubb Ecuador sobre: + La importancia de tener conversaciones difíciles. + Las claves de un liderazgo que genere resultados. + El rol de los líderes de los momentos de crisis de las personas. + Cómo debe ser Talento Humano para afrontar el futuro. + Hablar el idioma del negocio, de los clientes y del P&L. + Lidiar con el ego luego de quedarse fuera de una fusión. + Arriesgarse a incomodar, incluso a uno mismo.
In this episode of the HR Leaders Podcast, we sit down with Sharon Doherty, Chief People and Places Officer at Lloyds Banking Group, to explore how Lloyds is preparing its leaders for a world where AI and culture change are happening at the same time. Sharon shares how Lloyds focuses on substance over noise and why leadership behaviour matters more today than ever.She breaks down how the company is helping senior leaders go all in on AI, using global learning trips, reverse mentoring, and safe spaces where executives can learn without fear. Sharon explains how AI, used well, can strengthen culture, improve feedback, and give people better insights instead of overwhelming them.If you care about leading people through constant change, this conversation is for you. It shows why purpose, honest leadership, and real learning are the foundations that keep a culture strong when everything else is moving.
In this episode of the HR Leaders Podcast, we sit down with Emilee F. DeMartino, SVP and Chief People Officer for McDonald's International Operated Markets, to explore how one of the world's biggest employers keeps a people first culture alive across more than 120 markets. Emilee shares how values like serve, inclusion, integrity, community, and family guide everyday decisions in a world of constant change.She breaks down how AI is fixing real problems for restaurant teams. Hiring that once took 3 days now takes 3 minutes, applications have nearly doubled, and managers get 5 to 6 hours back each week to focus on their crew and customers instead of chasing admin.If you care about building a workplace people actually want to be part of, this episode is worth your time. It shows what happens when culture is not a slogan but a system, and why teams that listen, learn, and adapt will always outrun the ones stuck in old habits.
In this episode of the HR Leaders Podcast, we sit down with Kent Frederiksen, Vice President and Head of Rewards at the LEGO Group, to unpack how one of the world's most beloved brands is preparing for the EU's 2026 pay transparency rules. Kent breaks down why this shift is far bigger than compliance and why it will fundamentally reshape how companies handle data, structure roles, build trust and communicate with employees.He shares LEGO's six-year journey with global equal pay analyses and explains why the hardest part isn't legislation but the organisational mindset shift. Kent reveals the hidden challenges most companies underestimate, including the operational burden, the cultural implications and what it really means to “prove” pay equity in a legally defensible way.Finally, he explores how pay transparency is forcing companies to move from secrecy to partnership, why trust is the real currency in this transition and what HR leaders should be doing right now to get ahead before regulations hit.
In this episode of Truth Works, Jessica sits down with Anna Lundström, the CHRO of Spotify, for one of the most honest and forward-looking conversations on the show.Anna and Jessica share a rare parallel — both grew up inside iconic companies (Netflix and Spotify), both rose into the CHRO seat, and both had to navigate the shift from being seen as “the kid who joined early” to becoming the strategic leader responsible for how the entire company operates.Together, they unpack:The New Reality of Leadership in the AI EraWhy AI is not a short-lived moment but a permanent shift every employee must prepare forSpotify's approach to humanizing AI rather than creating fear around itHow they drove near-100% AI adoption by focusing on learning, tools, and experimentationThe cross-functional AI model Anna built with Product and Platform to lead transformationWhat “future-ready” really means for employees right nowReinventing Culture at ScaleHow Spotify evolved its operating rhythm with a true “Execution Team” (E-Team)Why the company's previous values took them to this point—but new values are needed to take them forwardThe shift from startup to scale-up to global operatorThe three new cultural anchors:One TeamMake It HappenUse Human JudgmentThe Reality of Being a Modern CHROCarrying roles that did not formally exist before: HR strategist, de facto chief medical officer, chief diversity officer, and now “chief AI officer”The pressure and responsibility of being the visible face of people, culture, and transformationWhy deep technical understanding of every HR function is now a leadership advantageHow to operate and make decisions in a world where no one has all the answersFor Employees Asking: “How Do I Influence Culture From Below?”Anna shares practical guidance for individual contributors who feel stuck beneath stagnant cliques, unclear values, or top-down programs that do not translate into real behavioral change. She explores how to use HR partners, leaders, feedback channels, and thoughtful communication to influence culture from the ground up.Why This Episode MattersSpotify touches hundreds of millions of people every day, but the real transformation is happening inside the company as it rewrites how work, leadership, and AI coexist. Anna sits at the center of that shift, and this conversation offers a rare inside view into the future of work at one of the world's most influential tech companies.If you are a CEO, founder, HR leader, or individual contributor wondering how to move your organization forward in the era of AI and rapid change, this episode provides a clear, grounded and actionable perspective.
On this episode of the Insurance Coffee House, Nick Hoadley sits down with Antonia Hold, CHRO at MS Reinsurance who joined in April 2021. Based in Zurich, Antonia leads the company's global people strategy, with a focus on hiring the right talent, supporting their growth, and creating an environment where people want to stay and do their best work. She brings a practical, people-centred approach to leadership, fostering collaboration, encouraging learning, and helping teams grow through trust and shared goals. Antonia works closely with business leaders to ensure HR is aligned with MS Re's direction and values. Her career spans more than 20 years across four continents, with senior HR roles at Jones Lang LaSalle, Prudential plc, and Zurich Insurance Group. She has led teams and projects across EMEA, Africa, and APAC, gaining broad experience in shaping HR strategies in diverse environments, and holds an MSc in Economics from the University of Bern.Connect with Antonia Hold on LinkedIn to learn more about MS Reinsurance.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights.Or follow us on LinkedIn, Twitter or Instagram.Insurance Executive Search Consultants in USA, London and Bermuda.Copyright Insurance Search 2025 - All Rights Reserved.
Your AI tools aren't failing because the technology is bad — they're failing because your organisation wasn't ready. The real issue isn't the model. It's the mismatch between how machines operate and how humans work. And the result? Millions sunk into tools that don't get used, don't earn trust, or quietly increase complexity instead of reducing it.In this conversation with David Swanagon, founder of the Machine Leadership Journal, we unpack a three-dimensional model that finally explains what's going wrong. We explore why traditional leadership traits don't map to AI innovation, why your CHRO needs a seat at the AI strategy table, and how the real challenge of AI is cultural, not technical. If you've been treating AI adoption like a tech rollout, it's time to rethink — fast.Related Links:Join the People Managing People community forumSubscribe to the newsletter to get our latest articles and podcastsConnect with David on LinkedInCheck out Machine LeadershipSupport the show
In this episode of the HR Leaders Podcast, we sit down with Raj Verma, Chief Culture, Inclusion and Employee Experience Officer at Sanofi, to explore how culture, trust and co-creation became the foundation of one of the most ambitious AI transformations in the industry. Raj breaks down why culture is a verb, not a vibe, and how Sanofi intentionally shaped behaviors and values to support AI at scale. He explains how Sanofi began its AI journey before the ChatGPT wave, driven by a visionary CEO and a bold ambition to become the first pharma company to use AI at scale. Raj details how recognition, inclusion, and data-driven insights became critical levers for building trust, strengthening decision-making, and ensuring AI adoption across 100,000+ employees worldwide. The conversation also dives into psychological safety, bias detection, global recognition platforms, and why culture, inclusion and employee experience must be tightly integrated if companies want AI to stick and deliver real transformation.
Our November guest is Justin Martin, CEO of TAPCO Credit Union in Tacoma, Washington. Justin has served in this role for four years, but had previously served the industry in various executive roles including CHRO, Chief Marketing Officer, and COO. In his current role, Justin has led the credit union using four strategic pillars - culture, digital, community impact, and data centricity. During this competitive and challenging environment TAPCO believes it all starts with a culture of belonging. This spans their business model both internally and externally, from their employees to their members. He also shares how his background in the training and people area has helped him align people around a common objective and empower them to move forward together. Listen in to hear how Justin and TAPCO's strategy leverages culture to deliver upon their other three pillars. Interviewers: Shonna Shearson and Nate BurnsProducers: Ryan Kane and Steve SchmidleSupporting Cast: Jeff Morris, Robert York, James Wileman, and Ryan Olsen.
In this episode of the HR Leaders Podcast, we sit down with Frederic Patitucci, Chief People & Culture Officer at Philip Morris International, reveals the inside story of PMI's decade-long transformation, from a traditional tobacco company to a science-driven, smoke-free business.Frédéric explains how PMI rebuilt its business model, operating model, and culture while navigating one of the most ambitious shifts in corporate history. He shares how the company co-created its cultural framework, PMI DNA, with more than 350 employees across backgrounds, levels, and regions, ensuring it wasn't a top-down exercise but a true grassroots movement.From redefining values like We Care, Better Together, and Game Changers, to enforcing “license to operate” behavioral expectations, Frédéric shows how culture became PMI's ultimate accelerator for radical change, responsible AI adoption, and leadership accountability.
What if everything we thought we knew about loyalty, leadership, and the future of work is about to be rewritten? In this episode of Start With a Win, Adam Contos sits down with Steve Cadigan - LinkedIn's first-ever Chief Human Resources Officer and one of the most respected minds in global talent strategy - to explore the shifting realities of today's workforce. From the rise of a restless generation to the untapped power of learning and mobility inside organizations, this conversation challenges leaders to think beyond old models of retention and success. It's a provocative look at how businesses can thrive amid constant change - and why the key to keeping your best people might be the very thing that sets them free.Steve Cadigan is a globally recognized talent advisor and founder of Cadigan Talent Ventures, a Silicon Valley firm that has worked with top organizations like Google, Intel, and the BBC. As LinkedIn's first CHRO, he guided the company through its IPO and shaped its culture, which later became the foundation for a Stanford University course. With over 25 years of HR leadership, he has advised leading VC and consulting firms such as Andreessen Horowitz, McKinsey, and Deloitte. A sought-after speaker and media expert, he frequently appears on Bloomberg, CBS, and CNBC and teaches at major universities. His book, Workquake, debuted as a #1 Amazon Hot New Release in 2021. Recognized annually since 2021 as a top 100 thought leader in talent, he serves on multiple boards and advisory panels, helping leaders craft innovative talent strategies. Having lived and worked in Singapore, Canada, and the U.S., he brings a global perspective to the future of work. Based in California, he enjoys coaching basketball and playing tennis.00:00 Intro02:15 This is my moment…have you found yours? 03:40 This is the last thing companies think about!05:05 Ways of winning without a team that has been together for a long time08:25 The need for this has accelerated! 11:01 A person is loyal to this13:30 CEOs need to do a better job in removing the silo thinking18:30 Would you rather…?20:50 Advice, listen up!23:30 I do this for my twinshttps://stevecadigan.com/https://www.linkedin.com/in/cadigan/ steve@cadiganventures.com https://www.tiktok.com/@stevecadigan?lang=en===========================Subscribe and Listen to the Start With a Win Podcast HERE:
In this episode of the HR Leaders Podcast, we sit down with Michiel van Duin, Chief People Technology, Data and Insights Officer at Novartis to discuss how the company is building a human-centered AI ecosystem that connects people, data, and technology.Michiel explains how Novartis brings together HR, IT, and corporate strategy to align AI innovation with the company's long-term workforce and business goals. He shares how the team built an AI governance framework and a dedicated AI and innovation function inside HR, ensuring responsible use of AI while maintaining trust and transparency.From defining when AI should step in and when a “human-in-the-loop” is essential, to upskilling employees and creating the first “Ask Novartis” AI assistant, Michiel shows how Novartis is making AI practical, ethical, and human.
I'm excited to publish my recent discussion with Jacqui Canney, CHRO of ServiceNow (previously CHRO of Walmart & WPP). Jacqui describes her career and her vital role as Chief People and AI Enablement Officer at one of the fastest growing enterprise software companies in the world, and also explains her mission to enable AI for more than 3 million of ServiceNow's customers. Jacqui also describes how their HR team developed more than 1,000 HR use-cases and later refined these to 27 by building a rubric to evaluate AI opportunities. This is an inspirational conversation which will help you understand the role of the CHRO in AI transformation and the AI Playbook you can follow in your own company's journey. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Pivotal Role Of Chief HR Officer in AI Transformations CHRO Insights: Understanding The Path to the CHRO How To Make AI Work For People: ServiceNow AI Playbook Introducing Galileo for Managers, The Leadership Guru At Your Fingertips Chapters (00:00:00) - ServiceNow's HR Event(00:00:16) - In the Elevator With Accenture's Leaders(00:05:17) - What's It Like Working With Bill McGovern?(00:07:26) - Bill Gates on the People Pact(00:08:57) - ServiceNow Chief AI Transformation Officer's Role(00:11:17) - ServiceNow's AI Enablement and Learning(00:15:37) - How to Upskill your People Operations Team with AI(00:17:54) - WSJDLive: The Future of HR with AI(00:21:38) - What We Need in HR: Super Agents(00:23:03) - Six Big Things Businesses Are Taking Advantage of AI(00:25:20) - What Advice Do HR Leaders Have For AI?(00:29:16) - What HR professionals need to do to stay ahead in the AI world(00:31:55) - A Year in the Life of ServiceNow
Growth tests the soul of every organization. As companies expand, consistency often replaces compassion—but CAVA proves you can scale without losing humanity. With 400 restaurants and 12,000 team members, CAVA has built a culture that's as grounded as it is consistent through a people framework rooted in heart, health, and humanity. In this episode, I sit down with Kelly Costanza, Chief People Officer of CAVA, to unpack exactly how they've done it—diving into their MVC framework (Mission, Values, and Competencies) that turns ideals into action. We explore their recognition systems like MVC Awards and Value Cards, the CCT Program that trains leaders as culture coaches, and Impact Plans that replace performance reviews with real-time growth. Kelly also shares how CAVA brings connection to life through the Love Button and Allies in Motion (AIM) programs, integrates culture across the employee lifecycle, and balances AI innovation with human warmth. This episode offers every CHRO a practical look at how to bring values to life, connect them to performance, and make culture come alive. ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/ Future-ready organizations are built, not hoped for. My latest book, -The 8 Laws of Employee Experience shows how. Preorder here: 8EXLaws.com
In this episode of the HR Leaders Podcast, we sit down with Gina Vargiu-Breuer, Chief People Officer and Labor Director at SAP, to explore how SAP is transforming into a truly skills-led, AI-powered organization. Gina shares how the company is reimagining its HR operating model by combining AI innovation with deep cultural roots, creating what she calls “human–AI power couples.”She discusses how SAP's transition from role-based to skills-based talent management is changing everything, from recruiting and learning to performance and mobility. Gina reveals how SAP defined a company-wide skills taxonomy of 800+ evolving capabilities, built adaptive learning journeys, and encourages employees to invest 15% of their time in continuous learning.With her authentic energy, Gina explains how culture, curiosity, and speed are fueling SAP's AI-first strategy, and why the future of HR depends on embracing technology without losing humanity.
In this episode of the HR Leaders Podcast, we sit down with Eric Mosley, Founder, CEO, and Board Member at Workhuman to discuss how AI and recognition are reshaping the workplace. Eric reveals how companies can unlock hidden talent and reduce bias by combining AI with the human data hidden inside recognition moments.He explains why 80–90% of AI projects fail, not because of the technology, but because companies lack meaningful data to train their systems. Recognition, he says, provides a treasure trove of insight into real performance, collaboration, and potential.From the emotional power of gratitude to the measurable ROI of recognition, Eric paints a vision of the future where AI doesn't replace humanity, it amplifies it.