Podcasts about chro

How does executive compensation shape company culture, performance and deliver shareholder value?Why should CHROs think of executive compensation as a communication tool?My guests in this episode are Ani Huang, President of Policy and Practice at the CHRO Association and Charlie Tharp, Senior Advisor for Research & Practice at the CHRO Association and the Center On Executive CompensationDuring our conversation Ani, Charlie, and I discuss:Why executive compensation is a strategic communication system that signals culture, priorities, and long-term value.How executive compensation aligns to the business strategy and drives long-term value.Why effective executive compensation starts with developing deep financial and business acumen.What builds fairness and transparency in pay systems.How executive compensation can impact the broader pay philosophy.Connecting with Ani and Charlie: Connect with Ani Huang on LinkedInConnect with Charlie Tharp on LinkedInLearn more about CHRO AssociationEpisode Sponsor: Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leadersHR Leader's Blueprint - 18 pages of real-world advice from 100+ HR thought leaders. Simple, actionable, and proven strategies to advance your career.Succession Planning Playbook: In this focused 1-page resource, I cut through the noise to give you the vital elements that define what “great” succession planning looks like.

In this episode of the HR Leaders Podcast, we sit down with Ayaskant Sarangi, CHRO at Mphasis, to explore how HR is shifting from a support function to a business-first, tech-enabled growth engine. Ayaskant shares why HR leaders must deeply understand P&L, business language, and customer problems to earn a real seat at the table.He breaks down how Mphasis is using AI-powered hyper personalization across learning, internal mobility, onboarding, and performance. From their in-house TalentNext platform to a unified talent marketplace and AI-driven appraisals, Ayaskant explains how tech connects skills, projects, careers, and business demand into one continuous loop.If you care about the future of HR, this episode is essential. It shows how listening, personalization, and change orchestration are reshaping employee experience, why onboarding is now about assimilation, and how HR must become the conscious keeper of culture in an always-on change environment.

Automation and AI are rewriting the rules of work, leaving CHROs grappling with a challenge to preserve humanity that fuels innovation. When technology starts moving faster than people, the real test of leadership begins. In this episode, CHRO Katie Watson shares how she's leading an AI revolution without losing the heart of business at Western Digital, a 55-year-old tech company powering the world's data. We explore how Western Digital is modernizing every corner of its workforce—from fully automated "lights-out" factories in Thailand to AI-assisted engineering and HR systems—while protecting what makes work meaningful. Katie shares how upskilling programs have helped thousands of employees transition into higher-value roles, why "AI champions" are key to driving adoption, and how human connection must remain at the center of digital change. She also discusses how HR and business leaders can govern AI responsibly, build comfort with experimentation, and help employees see technology as a collaborator rather than a threat. The tension between innovation and humanity begins as the AI takeover lingers, but the future of work isn't about choosing between people or technology, but learning how they can grow stronger together. ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/   Future-ready organizations are built, not hoped for. My latest book, -The 8 Laws of Employee Experience shows how. Preorder here: 8EXLaws.com

DJ Casto joined us on The Modern People Leader to share how Synchrony is co-designing the future of work with employees.We talked about active listening at scale, building trust by being great not perfect, rethinking leadership for a flexible workforce, and why treating the employee experience like a product creates real business impact.---- Downloadable PDF with top takeaways: https://modernpeopleleader.kit.com/episode271Sponsor Links:

Leadership Succession Planning Crisis: The Retirement Tsunami & How to Build Your Next Generation of Leaders Now | Jennifer Hawkins Is your organization about to lose 30–50% of its senior leaders in the next 5–10 years? Most companies are completely unprepared for the massive leadership gap caused by retiring Baby Boomers and Gen X. In this episode, executive coach Jennifer Hawkins reveals exactly what a good succession plan looks like, why mid-level leaders are NOT ready to step up, and the proven leadership development strategies that close the gap fast. You'll discover: • The shocking statistics: 34% of Gen X leaders 50+ are already retiring or have firm plans • Why most mid-level managers can execute perfectly but can't think strategically • The #1 mistake killing succession planning (and how to fix it this budget season) • How to turn high-potential leaders into strategic executives with cross-functional exposure • The mentoring philosophy that retains top talent AND creates industry goodwill even when they leave • Why “carrot” leadership beats “stick” leadership for innovation, mental health, and performance • Leadership succession planning models that actually work in 2025–2030 If you're a CEO, CHRO, board member, or rising leader — this is the wake-up call you can't ignore. Tim Staton & Jennifer Hawkins (Launched Performance) break down real-world succession planning and leadership development tactics you can implement immediately. → Connect with Jennifer Hawkins: LinkedIn: https://www.linkedin.com/in/jenniferhawkins/ Website: https://launchedperformance.com/ Facebook Group: https://www.facebook.com/groups/metricsontherise Email: jennifer@launchedperformance.com → Connect with Tim Staton: Website: timstatingtheobvious.com Facebook - https://www.facebook.com/timstatingtheobvious Youtube: https://www.youtube.com/channel/UCHfDcITKUdniO8R3RP0lvdw Instagram: @TimStating Tiktok: @timstatingtheobvious LinkedIn: https://www.linkedin.com/in/tim-staton-04b41a271/ Enroll in the Leadership Course: https://themanyhatsofleadership.learnworlds.com/course/the-edge-mindset  

December 2, 2025: Today's episode breaks down several major developments shaping the future of work: new research showing CHROs under intense pressure, employees quietly using AI to automate half their workload, Satya Nadella calling empathy a workplace superpower, Accenture rebranding 800,000 employees as "reinventors," OpenAI declaring a "code red" as Gemini gains ground, and a surprising case of an employee using AI to fake an injury that HR approved instantly. I break down what each of these signals means for leaders, HR teams, and anyone building a future-ready organization.

In this episode of the Digital HR Leaders podcast, Katarina Berg - CHRO at On, former CHRO at Spotify, and author of Bold: A New Era of Strategic HR - joins David Green to explore what modern, strategic HR leadership truly requires. Together, they dive into the evolving partnership between the CHRO and CEO - a relationship that has never been more critical as organisations navigate AI, workforce transformation, culture, and business growth. Katarina shares how HR leaders can bring both insight and humanity to the executive table, shape decisions that drive business outcomes, and intentionally design a culture that empowers people to perform. The conversation covers:What a genuinely strategic CHRO-CEO relationship looks like - and how to build itHow Katarina approached her first 100 days as CHRO at On, and the lessons she's bringing into the next phase of growthWhy “putting the H back in HR” is essential in the AI eraHow people analytics teams can evolve into true insight and decision-driving partnersWhy intentional leadership - not just tools or trends - will define the next era of HR This is a must-listen for HR leaders who want to elevate their strategic influence and lead with courage, clarity, and humanity. This episode is sponsored by Valence.Imagine if every employee had a world-class coach in their pocket. That's exactly what Valence has created with Nadia - the AI-powered coach helping Fortune 500 companies scale development, boost performance, and support leaders at every level. Learn more at valence.co/insight222 Links referenced in the conversation:Bold: A New Era of Strategic HR2025 HR Predictions: Looking Into the Crystal Ball Hosted on Acast. See acast.com/privacy for more information.

In this podcast I describe our newest CHRO Insights research, based on 25,000 CHRO profiles and detailed analysis of their job history by Findem. What you see is that CHRO tenure has dropped by 20% in the last five years, the role is still primarily held by women, and the pay levels of CHROs have not kept pace with the pay of other C-level officers. Despite these challenges, the scope, role, and importance of the CHRO has rapidly increased, leaving many CHROs to take on roles a Chief Transformation Officers, Chief Strategy Officers, and even Chief AI Enablement Officers. And the career path to CHRO and from CHRO is changing. Listen here to understand more. You can download the overview here. You can get access to the detailed research by licensing Galileo, the essential AI Agent for HR, or by joining our corporate membership. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Josh Bersin Company Launches Research and Advisory Service for CHROs, a Role Under Increasing Pressure Understanding the Path to CHRO (research report) The Pivotal Role Of Chief HR Officer in AI Transformation   Chapters (00:00:00) - The State of the CHROs(00:04:11) - The role of HR in an AI company(00:13:24) - What's the pressure on HR Chros?

En nuestro episodio 492 conversamos con Pamela Pita CHRO de Chubb Ecuador sobre: + La importancia de tener conversaciones difíciles. + Las claves de un liderazgo que genere resultados. + El rol de los líderes de los momentos de crisis de las personas. + Cómo debe ser Talento Humano para afrontar el futuro. + Hablar el idioma del negocio, de los clientes y del P&L. + Lidiar con el ego luego de quedarse fuera de una fusión. + Arriesgarse a incomodar, incluso a uno mismo.

Practical strategies for employee engagement across a distributed workforce in decentralized teams.Host Dr. Ryan Todd sits down with Stephen Fletcher, CHRO of Canada Cartage, to explore what it really takes to keep people engaged, supported, and psychologically safe in one of the most decentralized and traditional industries: transportation.Watch this episode to find out:Why meaningful work and shared purpose still drive engagement across every sector.How economic pressures and workforce turnover are reshaping the transportation industry.The role frontline supervisors play in employee engagement—and why they make or break culture.How origin stories and organizational history build pride and discretionary effort.What psychological safety looks like in a male-dominated, “toughness-first” environment.Why isolation, access barriers, and time pressures keep employees from seeking mental health support.How HR leaders can “meet people where they are” with practical, realistic strategies.Stephen offers a grounded look at the realities of engaging a highly distributed workforce while navigating industry change. This conversation equips leaders with a clearer view of psychological safety, modern engagement practices, and what it means to support people through unprecedented pressures.Guest Speaker Stephen Fletcher, M.B.A., CHRL, is the Chief Human Resources Officer at Canada Cartage and an award-winning HR executive known for guiding complex, decentralized organizations through growth and transformation. With deep expertise across private equity, public companies, and regulated sectors, he specializes in strategic planning, change leadership, and building scalable people systems. Stephen is also a former Board Director and Chair of the Human Resources Compensation Committee for the Human Resources Professionals Association, where he advanced governance, succession planning, and professional standards.Podcast Host Dr. Ryan Todd is a psychiatrist, mental health advocate, and co-founder of Headversity, a workplace mental health training solution. Dr. Todd combines his clinical expertise with innovative approaches to empower individuals and organizations to thrive.

In this episode of the HR Leaders Podcast, we sit down with Sharon Doherty, Chief People and Places Officer at Lloyds Banking Group, to explore how Lloyds is preparing its leaders for a world where AI and culture change are happening at the same time. Sharon shares how Lloyds focuses on substance over noise and why leadership behaviour matters more today than ever.She breaks down how the company is helping senior leaders go all in on AI, using global learning trips, reverse mentoring, and safe spaces where executives can learn without fear. Sharon explains how AI, used well, can strengthen culture, improve feedback, and give people better insights instead of overwhelming them.If you care about leading people through constant change, this conversation is for you. It shows why purpose, honest leadership, and real learning are the foundations that keep a culture strong when everything else is moving.

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In this episode of the HR Leaders Podcast, we sit down with Emilee F. DeMartino, SVP and Chief People Officer for McDonald's International Operated Markets, to explore how one of the world's biggest employers keeps a people first culture alive across more than 120 markets. Emilee shares how values like serve, inclusion, integrity, community, and family guide everyday decisions in a world of constant change.She breaks down how AI is fixing real problems for restaurant teams. Hiring that once took 3 days now takes 3 minutes, applications have nearly doubled, and managers get 5 to 6 hours back each week to focus on their crew and customers instead of chasing admin.If you care about building a workplace people actually want to be part of, this episode is worth your time. It shows what happens when culture is not a slogan but a system, and why teams that listen, learn, and adapt will always outrun the ones stuck in old habits.

En nuestro episodio 491 conversamos con Alexandra Levit, autora de varios libros innovadores y una de las principales futuristas del mundo del trabajo sobre: + Convertir el trabajo en un laboratorio. + Usar el trabajo como una oportunidad para aprender y reinventarse. + Dejar de competir con la IA para colaborar con ella. + Sustituir el miedo por curiosidad. + Dejar las carreras lineales a dinámicas de crecimiento. + El fin de los trabajos tradicionales. + El auge del "talento duradero" + Los mejores líderes deben traducir el futuro para los demás.

In this episode of the HR Leaders Podcast, we sit down with Kent Frederiksen, Vice President and Head of Rewards at the LEGO Group, to unpack how one of the world's most beloved brands is preparing for the EU's 2026 pay transparency rules. Kent breaks down why this shift is far bigger than compliance and why it will fundamentally reshape how companies handle data, structure roles, build trust and communicate with employees.He shares LEGO's six-year journey with global equal pay analyses and explains why the hardest part isn't legislation but the organisational mindset shift. Kent reveals the hidden challenges most companies underestimate, including the operational burden, the cultural implications and what it really means to “prove” pay equity in a legally defensible way.Finally, he explores how pay transparency is forcing companies to move from secrecy to partnership, why trust is the real currency in this transition and what HR leaders should be doing right now to get ahead before regulations hit.

Een divers personeelsbestand maakt organisaties sterker, innovatiever en aantrekkelijker als werkgever, dat weten we allemaal. Maar hoe maak je diversiteit en inclusie (D&I) écht onderdeel van je organisatiecultuur?In deze aflevering van #ZigZagHR Brainpickings gaat Lesley Arens in gesprek met Lotte De Burlet, CHRO bij Exact, waar meer dan 2000 collega's met 50 nationaliteiten samenwerken.Bij Exact is diversiteit geen project, maar een bewuste keuze. En inclusie? Dat is er een fundamenteel onderdeel van het DNA.Lotte deelt openhartig hoe Exact van “Welcome Everyone” een kernwaarde maakte, hoe medewerkers zelf D&I-initiatieven opzetten, en hoe HR de rol van moreel kompas speelt in het versterken van een inclusieve cultuur.Ontdek:Hoe je diversiteit écht bespreekbaar maakt op de werkvloerWaarom “jezelf kunnen zijn” essentieel is voor welzijn én performanceHoe leiders en HR bias kunnen herkennen én doorbrekenInspirerende initiatieven rond community's, onboarding en groeiTips van Lotte voor CHRO's en HR-professionals die D&I willen verankerenLotte De Burlet, CHRO bij Exact, is gepassioneerd door diversiteit, verbinding en het creëren van een werkcultuur waarin iedereen zich welkom voelt, ongeacht achtergrond, nationaliteit of perspectief.Beluister ook via: Spotify | Apple Podcasts | Google PodcastsMeer afleveringen: www.zigzaghr.be+++Opgenomen bij FLOWsparks - Meetdistrict GentHonger naar meer? SCHRIJF JE IN VOOR DE NIEUWSBRIEF BLIJF OP DE HOOGTE VAN ALLE HR-ACTUA ABONNEER JE OP HET #ZIGZAGHR BOOKAZINE It's a great time to be in HR! www.zigzaghr.be

In this episode of Truth Works, Jessica sits down with Anna Lundström, the CHRO of Spotify, for one of the most honest and forward-looking conversations on the show.Anna and Jessica share a rare parallel — both grew up inside iconic companies (Netflix and Spotify), both rose into the CHRO seat, and both had to navigate the shift from being seen as “the kid who joined early” to becoming the strategic leader responsible for how the entire company operates.Together, they unpack:The New Reality of Leadership in the AI EraWhy AI is not a short-lived moment but a permanent shift every employee must prepare forSpotify's approach to humanizing AI rather than creating fear around itHow they drove near-100% AI adoption by focusing on learning, tools, and experimentationThe cross-functional AI model Anna built with Product and Platform to lead transformationWhat “future-ready” really means for employees right nowReinventing Culture at ScaleHow Spotify evolved its operating rhythm with a true “Execution Team” (E-Team)Why the company's previous values took them to this point—but new values are needed to take them forwardThe shift from startup to scale-up to global operatorThe three new cultural anchors:One TeamMake It HappenUse Human JudgmentThe Reality of Being a Modern CHROCarrying roles that did not formally exist before: HR strategist, de facto chief medical officer, chief diversity officer, and now “chief AI officer”The pressure and responsibility of being the visible face of people, culture, and transformationWhy deep technical understanding of every HR function is now a leadership advantageHow to operate and make decisions in a world where no one has all the answersFor Employees Asking: “How Do I Influence Culture From Below?”Anna shares practical guidance for individual contributors who feel stuck beneath stagnant cliques, unclear values, or top-down programs that do not translate into real behavioral change. She explores how to use HR partners, leaders, feedback channels, and thoughtful communication to influence culture from the ground up.Why This Episode MattersSpotify touches hundreds of millions of people every day, but the real transformation is happening inside the company as it rewrites how work, leadership, and AI coexist. Anna sits at the center of that shift, and this conversation offers a rare inside view into the future of work at one of the world's most influential tech companies.If you are a CEO, founder, HR leader, or individual contributor wondering how to move your organization forward in the era of AI and rapid change, this episode provides a clear, grounded and actionable perspective.

On this episode of the Insurance Coffee House, Nick Hoadley sits down with Antonia Hold, CHRO at MS Reinsurance who joined in April 2021. Based in Zurich, Antonia leads the company's global people strategy, with a focus on hiring the right talent, supporting their growth, and creating an environment where people want to stay and do their best work. She brings a practical, people-centred approach to leadership, fostering collaboration, encouraging learning, and helping teams grow through trust and shared goals. Antonia works closely with business leaders to ensure HR is aligned with MS Re's direction and values. Her career spans more than 20 years across four continents, with senior HR roles at Jones Lang LaSalle, Prudential plc, and Zurich Insurance Group. She has led teams and projects across EMEA, Africa, and APAC, gaining broad experience in shaping HR strategies in diverse environments, and holds an MSc in Economics from the University of Bern.Connect with Antonia Hold on LinkedIn to learn more about MS Reinsurance.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights.Or follow us on LinkedIn, Twitter or Instagram.Insurance Executive Search Consultants in USA, London and Bermuda.Copyright Insurance Search 2025 - All Rights Reserved.

Your AI tools aren't failing because the technology is bad — they're failing because your organisation wasn't ready. The real issue isn't the model. It's the mismatch between how machines operate and how humans work. And the result? Millions sunk into tools that don't get used, don't earn trust, or quietly increase complexity instead of reducing it.In this conversation with David Swanagon, founder of the Machine Leadership Journal, we unpack a three-dimensional model that finally explains what's going wrong. We explore why traditional leadership traits don't map to AI innovation, why your CHRO needs a seat at the AI strategy table, and how the real challenge of AI is cultural, not technical. If you've been treating AI adoption like a tech rollout, it's time to rethink — fast.Related Links:Join the People Managing People community forumSubscribe to the newsletter to get our latest articles and podcastsConnect with David on LinkedInCheck out Machine LeadershipSupport the show

En nuestro episodio 490 conversamos con Sandra Hinestroza, directora general de HP Colombia sobre: + Desafiar las estadísticas. + Cambiar el algoritmo para poner las personas en el centro. + Convertir la tecnología en una herramienta para re-humanizar el futuro. + La historia de una hija de maestros del Chocó. + Su experiencia al ser jefe por primera vez. + Enfrentar el síndrome del impostor para abrir las puertas a otros. + Convertir el plástico en sillas para niños. + Cómo se hackear el miedo y liderar con propósito. + Convertir el “shock del futuro” en florecimiento humano.

In this episode of the HR Leaders Podcast, we sit down with Raj Verma, Chief Culture, Inclusion and Employee Experience Officer at Sanofi, to explore how culture, trust and co-creation became the foundation of one of the most ambitious AI transformations in the industry. Raj breaks down why culture is a verb, not a vibe, and how Sanofi intentionally shaped behaviors and values to support AI at scale. He explains how Sanofi began its AI journey before the ChatGPT wave, driven by a visionary CEO and a bold ambition to become the first pharma company to use AI at scale. Raj details how recognition, inclusion, and data-driven insights became critical levers for building trust, strengthening decision-making, and ensuring AI adoption across 100,000+ employees worldwide. The conversation also dives into psychological safety, bias detection, global recognition platforms, and why culture, inclusion and employee experience must be tightly integrated if companies want AI to stick and deliver real transformation.

Our November guest is Justin Martin, CEO of TAPCO Credit Union in Tacoma, Washington. Justin has served in this role for four years, but had previously served the industry in various executive roles including CHRO, Chief Marketing Officer, and COO. In his current role, Justin has led the credit union using four strategic pillars - culture, digital, community impact, and data centricity. During this competitive and challenging environment TAPCO believes it all starts with a culture of belonging. This spans their business model both internally and externally, from their employees to their members. He also shares how his background in the training and people area has helped him align people around a common objective and empower them to move forward together. Listen in to hear how Justin and TAPCO's strategy leverages culture to deliver upon their other three pillars. Interviewers: Shonna Shearson and Nate BurnsProducers: Ryan Kane and Steve SchmidleSupporting Cast: Jeff Morris, Robert York, James Wileman, and Ryan Olsen.

In this episode of the HR Leaders Podcast, we sit down with Frederic Patitucci, Chief People & Culture Officer at Philip Morris International, reveals the inside story of PMI's decade-long transformation, from a traditional tobacco company to a science-driven, smoke-free business.Frédéric explains how PMI rebuilt its business model, operating model, and culture while navigating one of the most ambitious shifts in corporate history. He shares how the company co-created its cultural framework, PMI DNA, with more than 350 employees across backgrounds, levels, and regions, ensuring it wasn't a top-down exercise but a true grassroots movement.From redefining values like We Care, Better Together, and Game Changers, to enforcing “license to operate” behavioral expectations, Frédéric shows how culture became PMI's ultimate accelerator for radical change, responsible AI adoption, and leadership accountability.

En nuestro episodio 489 conversamos con Miguel Ángel Ponte, filosofo, psicólogo y hoy asesor del gobierno argentino sobre: + Replantear el sentido del trabajo. + La flexibilidad laboral es tema clave de competitividad. + Formar juntos es más poderoso que contratar separados. + El talento colectivo vence al individual. + Las personas no son fichas de ajedrez. + El estudio sigue siendo el mejor salvavidas. + En crisis, el conocimiento protege

What if everything we thought we knew about loyalty, leadership, and the future of work is about to be rewritten? In this episode of Start With a Win, Adam Contos sits down with Steve Cadigan - LinkedIn's first-ever Chief Human Resources Officer and one of the most respected minds in global talent strategy - to explore the shifting realities of today's workforce. From the rise of a restless generation to the untapped power of learning and mobility inside organizations, this conversation challenges leaders to think beyond old models of retention and success. It's a provocative look at how businesses can thrive amid constant change - and why the key to keeping your best people might be the very thing that sets them free.Steve Cadigan is a globally recognized talent advisor and founder of Cadigan Talent Ventures, a Silicon Valley firm that has worked with top organizations like Google, Intel, and the BBC. As LinkedIn's first CHRO, he guided the company through its IPO and shaped its culture, which later became the foundation for a Stanford University course. With over 25 years of HR leadership, he has advised leading VC and consulting firms such as Andreessen Horowitz, McKinsey, and Deloitte. A sought-after speaker and media expert, he frequently appears on Bloomberg, CBS, and CNBC and teaches at major universities. His book, Workquake, debuted as a #1 Amazon Hot New Release in 2021. Recognized annually since 2021 as a top 100 thought leader in talent, he serves on multiple boards and advisory panels, helping leaders craft innovative talent strategies. Having lived and worked in Singapore, Canada, and the U.S., he brings a global perspective to the future of work. Based in California, he enjoys coaching basketball and playing tennis.00:00 Intro02:15 This is my moment…have you found yours? 03:40 This is the last thing companies think about!05:05 Ways of winning without a team that has been together for a long time08:25 The need for this has accelerated! 11:01 A person is loyal to this13:30 CEOs need to do a better job in removing the silo thinking18:30 Would you rather…?20:50 Advice, listen up!23:30 I do this for my twinshttps://stevecadigan.com/https://www.linkedin.com/in/cadigan/  steve@cadiganventures.com https://www.tiktok.com/@stevecadigan?lang=en===========================Subscribe and Listen to the Start With a Win Podcast HERE:

In this episode of the HR Leaders Podcast, we sit down with Michiel van Duin, Chief People Technology, Data and Insights Officer at Novartis to discuss how the company is building a human-centered AI ecosystem that connects people, data, and technology.Michiel explains how Novartis brings together HR, IT, and corporate strategy to align AI innovation with the company's long-term workforce and business goals. He shares how the team built an AI governance framework and a dedicated AI and innovation function inside HR, ensuring responsible use of AI while maintaining trust and transparency.From defining when AI should step in and when a “human-in-the-loop” is essential, to upskilling employees and creating the first “Ask Novartis” AI assistant, Michiel shows how Novartis is making AI practical, ethical, and human.

I'm excited to publish my recent discussion with Jacqui Canney, CHRO of ServiceNow (previously CHRO of Walmart & WPP). Jacqui describes her career and her vital role as Chief People and AI Enablement Officer at one of the fastest growing enterprise software companies in the world, and also explains her mission to enable AI for more than 3 million of ServiceNow's customers. Jacqui also describes how their HR team developed more than 1,000 HR use-cases and later refined these to 27 by building a rubric to evaluate AI opportunities. This is an inspirational conversation which will help you understand the role of the CHRO in AI transformation and the AI Playbook you can follow in your own company's journey. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Pivotal Role Of Chief HR Officer in AI Transformations CHRO Insights: Understanding The Path to the CHRO How To Make AI Work For People: ServiceNow AI Playbook Introducing Galileo for Managers, The Leadership Guru At Your Fingertips Chapters (00:00:00) - ServiceNow's HR Event(00:00:16) - In the Elevator With Accenture's Leaders(00:05:17) - What's It Like Working With Bill McGovern?(00:07:26) - Bill Gates on the People Pact(00:08:57) - ServiceNow Chief AI Transformation Officer's Role(00:11:17) - ServiceNow's AI Enablement and Learning(00:15:37) - How to Upskill your People Operations Team with AI(00:17:54) - WSJDLive: The Future of HR with AI(00:21:38) - What We Need in HR: Super Agents(00:23:03) - Six Big Things Businesses Are Taking Advantage of AI(00:25:20) - What Advice Do HR Leaders Have For AI?(00:29:16) - What HR professionals need to do to stay ahead in the AI world(00:31:55) - A Year in the Life of ServiceNow

En nuestro episodio 488 conversamos con Rebecca Heiss, cofounder de GameChanger y autora del libro SPRINGBOARD y INSTINCT sobre: + Su nuevo libro SPRINGBOARD. + Cómo los pequeños desafíos pueden reprogramar tu cerebro. + Cómo convertir el estrés en tu mejor aliado. + Por qué la curiosidad y el miedo son incompatibles. + El costo oculto de permanecer en tu zona de confort. + Afrontar el peor mes de su vida. + Un tigre al que puedes invitar a tomar el té. + Una regla sencilla para enfrentar los retos.

Growth tests the soul of every organization. As companies expand, consistency often replaces compassion—but CAVA proves you can scale without losing humanity. With 400 restaurants and 12,000 team members, CAVA has built a culture that's as grounded as it is consistent through a people framework rooted in heart, health, and humanity. In this episode, I sit down with Kelly Costanza, Chief People Officer of CAVA, to unpack exactly how they've done it—diving into their MVC framework (Mission, Values, and Competencies) that turns ideals into action. We explore their recognition systems like MVC Awards and Value Cards, the CCT Program that trains leaders as culture coaches, and Impact Plans that replace performance reviews with real-time growth. Kelly also shares how CAVA brings connection to life through the Love Button and Allies in Motion (AIM) programs, integrates culture across the employee lifecycle, and balances AI innovation with human warmth. This episode offers every CHRO a practical look at how to bring values to life, connect them to performance, and make culture come alive. ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Future-ready organizations are built, not hoped for. My latest book, -The 8 Laws of Employee Experience shows how. Preorder here: 8EXLaws.com

In this episode of the HR Leaders Podcast, we sit down with Gina Vargiu-Breuer, Chief People Officer and Labor Director at SAP, to explore how SAP is transforming into a truly skills-led, AI-powered organization. Gina shares how the company is reimagining its HR operating model by combining AI innovation with deep cultural roots, creating what she calls “human–AI power couples.”She discusses how SAP's transition from role-based to skills-based talent management is changing everything, from recruiting and learning to performance and mobility. Gina reveals how SAP defined a company-wide skills taxonomy of 800+ evolving capabilities, built adaptive learning journeys, and encourages employees to invest 15% of their time in continuous learning.With her authentic energy, Gina explains how culture, curiosity, and speed are fueling SAP's AI-first strategy, and why the future of HR depends on embracing technology without losing humanity.

In Monaghan, a not-for-profit co-operative called Síolta Chroí is hosting training courses on regenerative agriculture. They recently started a six-week program called Farming the System, aimed at helping local farmers to create more diversified and resilient farms. For more details, visit sioltachroi.ie

In this episode of the HR Leaders Podcast, we sit down with Eric Mosley, Founder, CEO, and Board Member at Workhuman to discuss how AI and recognition are reshaping the workplace. Eric reveals how companies can unlock hidden talent and reduce bias by combining AI with the human data hidden inside recognition moments.He explains why 80–90% of AI projects fail, not because of the technology, but because companies lack meaningful data to train their systems. Recognition, he says, provides a treasure trove of insight into real performance, collaboration, and potential.From the emotional power of gratitude to the measurable ROI of recognition, Eric paints a vision of the future where AI doesn't replace humanity, it amplifies it.

En nuestro episodio 487 conversamos con Ezequiel Kieczkier, CEO y Socio fundador de Olivia y escritor del libro Crisis & Co sobre: + Cómo construir puentes en la diferencia. + Qué busca enseñar con su libro. + Cuál es su visión del liderazgo del futuro. + Qué entender de las crisis para superarlas. + Las tensiones que debemos aprender a manejar. + En tiempos de IA el coraje es humano.

In this episode of the HR Leaders Podcast, we sit down with Amy Coleman, Executive Vice President and Chief People Officer at Microsoft, to explore what it means to lead with humanity in the age of AI. After 25 years at Microsoft, Amy shares how HR's role is transforming, from managing processes to designing experiences that balance innovation and empathy.She discusses how Microsoft is navigating AI's impact on work, emphasizing trust, transparency, and inclusion as essential foundations. Amy explains why leaders must reframe AI as a tool for creativity and connection, not control - and how building psychological safety unlocks innovation across generations and geographies.From vulnerability and gratitude to rethinking leadership in uncertainty, Amy's perspective is a masterclass in staying human in a tech-driven world.

CHRO at ofi (olam food ingredients), a global food ingredients company, anchored in sustainability, that operates in over 50 countries and sources from  2.8 million farmers across cocoa, coffee, dairy, nuts and spices provides to service big food brands and manufacturers with food and beverage ingredients for a diverse range of products ranging from a plant-based latte mix to an almond based snack bar – Usha highlights how meaningful change comes from small, everyday moments – using one-to-one conversations engaging to help employees identify and apply their superpowers, creating a ripple effect across the organisation. Usha also discusses ofi's approach to DEI IDE - it's direct correlation to business performance – and talent, emphasising diversity in thought, background, and experience. She shares her practical approach to strategies showing how HR can foster a culture where individuals thrive, driving innovation and systemic change. Usha ends with advice on tackling ambitious goals by breaking them into manageable steps and celebrating small wins. She urges HR professionals to practise self-kindness, recognising that personal well-being is essential for effective leadership and for amplifying impact across teams, organisations and society.  Thank you to Staffbase for sponsoring this episode     Staffbase knows that HR leaders are driving transformation in the workplace and they're here to help.   Staffbase Communications Cloud empowers HR leaders to be transformation trailblazers, driving trust and business success in change through strategic communication. Their internal communications platform empowers companies to connect with their people, whether they're at their desks or on the front lines.   With tools that improve engagement, amplify employee voices and align everyone with your company's goals, Staffbase makes it easier for HR leaders to create and measure lasting change. Want to learn more? Head over to Staffbase.com to see how Staffbase can help your organisation thrive.    

En nuestro episodio 486 conversamos con Alejandro Linares ex presidente de la Corte Constitucional, hoy socio de la firma Pérez-Llorca sobre: + El reto de hacer justicia en Colombia. + Lidiar con el ego en los puestos de poder. + El talento en la Corte Constitucional. + La presión de ser magistrado de Colombia. + Su pasión y las lecciones que le dejó el tenis. + Las comunidades indígenas del país. + Fomentar la equidad.

In this episode of the HR Leaders Podcast, we speak with Sandrine GIRSZYN, Chief Human Resources Officer Headquarters at AXA, about redefining the role of the manager in a fast-changing world. Sandrine explains how managers have become the crucial layer holding transformation, well-being, and performance together, and why HR must put them back at the center of organizational strategy.She shares how AXA is supporting more than 4,000 managers worldwide through a human-centered approach built on listening, co-creation, and trust. Rather than relying solely on AI or digital training, Sandrine reveals how in-person connection, community, and peer learning have become AXA's secret to real development.From creating a “People Link” community to launching a global coaching platform, this episode is a roadmap for every HR leader trying to upskill managers while keeping the human touch alive.

In this episode of the HR Leaders Podcast, we sit down with Alejandra Piñol, Deputy Chief HR Officer at IKEA, to explore how one of the world's most iconic brands keeps its culture alive while transforming at global scale. Alejandra opens up about leading through rapid change and protecting the company's unique values across more than 170,000 co-workers and 60 countries.She shares how IKEA empowers its frontline teams through trust and autonomy, and how simplicity has become the foundation of their HR transformation. Alejandra explains the importance of listening to co-workers, building leaders from within, and keeping people, not process, at the heart of every decision.From balancing consistency and local relevance to nurturing humility and belonging, this episode is a blueprint for scaling culture without losing your soul.

If you've ever wondered what truly separates an HR Director from a Chief People Officer (CPO) or CHRO, you're not alone. It's a common question, and after months of speaking with incredible CPOs for this series, a powerful theme kept coming up again and again.In this episode of HR Coffee Time, host Fay Wallis shares the one big difference that defines the step up, a shift that's far more about mindset and perspective than job title. You'll hear clips from Chief People Officers including John Scrooby, Dotty Day, Lorna Bains, Dr Andy Stephenson, and Nebel Crowhurst as they describe what changed for them when they made the move.Fay also shares a monster truck analogy that brings this transformation to life, from leading your HR function to steering the entire business. Whether you're already operating at that level or preparing for the next step, this episode will help you see what it really means to become a business leader, not just a people leader.Join us for reassurance and advice on making that leap.You'll Hear about:The defining difference between HR Director and CPO rolesWhy the CPO role is about leading the businessA monster truck analogy that brings the concept to lifeInsights from five experienced Chief People OfficersHow to start developing business acumen for your next stepUseful LinksConnect with Fay Wallis on LinkedInVisit Fay's websiteLearn about Fay's Inspiring HR leadership development programme Other Relevant HR Coffee Time EpisodesEpisode 146 with John Scrooby - Lessons in HR Leadership: How to Succeed as a Chief People OfficerEpisode 151 with Dotty Day – Could an Interim CPO/CHRO Role Be Your Perfect Career Option?Episode 153 with Lorna Bains – Inside the Fractional CPO/CHRO Role – What It Involves & How to SucceedEpisode 155 with Dr Andrew Stephenson – The Mindset, Skills & Plan to Become a Successful Chief People OfficerEpisode 156 with Nebel Crowhurst – Why Chief People Officers Need Strong Networks (And How to Build Yours)Enjoyed This Episode? Don't Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.Mentioned in this episode:Check out HR Coffee Time's sponsor!Ready to unlock the power of your people? Join over 15,000 businesses at personio.com today.Personio

In this episode of the HR Leaders Podcast, Josh Bersin, Global Industry Analyst and CEO of The Josh Bersin Company, breaks down the AI revolution transforming HR and the workforce.Josh explains how AI is creating the era of the “Superworker” - empowering employees to do more, learn faster, and take on higher-value roles. He reveals why HR must lead the AI agenda, how to frame AI as a growth opportunity (not a threat), and what it takes to build a culture of continuous reinvention instead of one-time transformation.From rethinking job structures to designing intelligent employee experiences with digital agents, this episode uncovers what forward-thinking CHROs are doing to turn fear into curiosity and shape the human future of AI at work.

As companies race to adapt to the rapid AI takeover, many are discovering that their biggest challenge isn't technological change, but knowing what their people can actually do. For CHROs, this means gaining real visibility into workforce skills, so they can move beyond job titles and legacy systems to make faster, smarter talent decisions. In this episode, Mikael Wornoo, Co-Founder and President of TechWolf, joins us to explore how AI and data are reshaping the future of HR through the rise of the skill-based organization—a model that looks beyond job titles to map, measure, and mobilize employee skills at scale. We unpack how organizations can build clean, standardized data layers to power smarter workforce decisions, enable internal mobility through AI-driven talent marketplaces, and forecast future skill needs amid accelerating automation. The conversation also dives into the limits of AI in capturing "invisible skills" like empathy and collaboration, the leadership mindset needed to balance human judgment with machine intelligence, and what the future of work and education might look like in an age of human–AI collaboration. A must-listen for CHROs who want to evolve from HR management to strategic workforce design and lead their organizations confidently into the AI era. ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

In this haunted edition of the HR Leaders Podcast, behavioral scientist and Founder & Host at Influencers: Jon Levy joins us to reveal the chilling science behind why some teams rise from the dead and others crumble into dusty skeletons.We explore what truly drives high-performing teams in a world where hybrid work can feel like a ghost town

Here's a problem that'll tie you in knots: You've got a killer software solution that saves companies massive money on employee benefits. You know exactly who needs it. Fortune 1000 companies with self-insured health plans. But you can't get a single meeting with the people who matter. That's the situation Peter Kleinman from Provo, Utah, found himself in. As the sales and marketing guy for his dad's startup, he was tasked with landing enterprise clients while juggling full-time classes at BYU. He had LinkedIn, Sales Navigator, and a burning desire to make it work. He also had virtually no chance of success using his current approach. If you're nodding your head right now, keep reading. Because Peter's problem is your problem if you're trying to sell into enterprise accounts without the business acumen, social proof, or strategy to break through. The 100-Foot Wall Problem Let me be brutally honest: Fortune 1000 CHROs and C-suite executives have built a wall around themselves that's about 100 feet high. Their entire job is keeping people like you from wasting their time. And if you're young, inexperienced, or new to enterprise sales? That wall might as well be 1,000 feet high. Peter was doing everything the sales books tell you to do. He was going straight to the top. He was messaging decision makers on LinkedIn. He was targeting the right titles. He was also getting absolutely nowhere. Here's why: It has nothing to do with age and everything to do with business acumen. You can't speak the language of enterprise buyers if you've never lived in their world. You don't understand their buying process, their risk aversion, or the organizational politics that determine whether your deal lives or dies. Most critically, you're trying to sell something they don't even know they need. And you have zero social proof to back up your claims. That's not a recipe for success. That's a recipe for frustration, burnout, and a pipeline full of nothing. The Bottom-Up, Top-Down Strategy If you can't get to the top, start at the bottom. I'm not talking about giving up on enterprise accounts. I'm talking about running a multi-threading strategy that builds your business acumen while creating pathways into those massive organizations. Here's how it works: Find the amplifiers. These are the people in the trenches who actually deal with the problem your solution solves every single day. They're not directors or VPs. They're managers, analysts, and coordinators who feel the pain but lack the authority to fix it. These people are 100 times easier to talk to than C-suite executives. They'll take your call. They'll teach you. They'll tell you exactly what's broken in their organization and how decisions actually get made. Compress your experience. When you talk to these amplifiers, you're not selling. You're learning. You're asking questions like, "Help me understand how you make these decisions," and "What problems are you running into?" Every conversation compresses years of experience into hours. You learn the language. You understand the pain points. You gather insights that become ammunition for conversations with decision makers. Surface the insights upward. Now when you finally get in front of that CHRO or VP of Benefits, you're not some kid with a PowerPoint. You're someone who understands their organization better than they do. You can tell them stories about what their own people are experiencing and how you can close the gap. That's how you get meetings. That's how you build credibility. That's how you win deals when you have no business acumen and no social proof. The Insurance Broker Shortcut Here's another path Peter needed to explore: Insurance brokers. If you can't talk to the self-insured companies directly, talk to the people who advise them. Insurance brokers work with these organizations every day. They understand the buying process. They know the pain points.

The Managing the Future of Work co-chair and podcast co-host examines AI's implications for HR, spells out the competitive stakes in early adoption, and unpacks the technology's disruptive potential for jobs, organizations, and markets. Also, the rise of the CHRO, skills-based hiring, and more.   

Bonnie Tinder is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, she shares powerful insights from leading organizations on how AI is being used not to replace employees, but to enhance experiences, streamline operations, and drive better business outcomes through purpose-driven, human-centered deployment strategies.Episode 56 | Human-Centered AI StrategiesThe Big Themes:Augments, Not Replaces Humans: AI should enhance the human experience, not eliminate it. Real-world examples, such as Marriott's use of AI to improve the check-in process, demonstrate that AI can remove operational friction and allow frontline staff to focus on hospitality and customer engagement. In the energy sector, utilities are embedding AI into safety systems to make work more accurate and proactive. These examples show that the most successful AI deployments begin by identifying pain points in human workflows.Cultural Readiness Is Crucial for AI Success: AI adoption is not just a technical project; it is a cultural transformation. Multiple examples made it clear that even the most advanced tools can fail without the right introduction. One university CHRO compared AI implementation to sneaking vegetables into meals. By avoiding technical jargon and focusing on small improvements, they saw stronger adoption. People often resist what they do not understand, especially when it feels like a threat. Leaders who frame AI as a tool for reducing stress, reclaiming time, and increasing impact are more likely to succeed.AI Should Start with Outcomes: Real AI value begins with the business goal, not the technology itself. Companies that succeed with AI are the ones that begin by identifying the result they want to achieve. Whether it's streamlining hotel check-ins, reducing safety risks in energy infrastructure, or accelerating clinical breakthroughs, effective strategies start with specific problems. These companies ask their teams where the friction lies, and then choose tools to fix those issues. This is a shift from a technology-first mindset to an outcome-first mindset.The Big Quote: “I hope you know business people will all start to get to the point of like, yes, the nature of work is going to change. But AI is not going to spell doom and gloom for every worker on Earth. It's going to give many, many, many of them an opportunity to do better things." Visit Cloud Wars for more.

In this episode of the HR Mixtape, host Shari Simpson sits down with Steve Cadigan, LinkedIn's first Chief HR Officer and founder of Cadigan Talent Ventures. They delve into the evolving landscape of the modern workforce, focusing on the shift from traditional job security to career security. This conversation is particularly timely as organizations face rapid changes driven by digital transformation and the need for agile talent strategies. Steve emphasizes the importance of fostering a culture of continuous learning and adaptability, making this episode a must-listen for HR professionals navigating today's challenges. Learn how to shift your focus from employee retention to career development. Discover why fostering a culture of learning can enhance employee loyalty. Explore strategies for building partnerships with educational institutions to future-proof your talent pipeline. Hit “Play” to gain insights that can transform your HR approach! Guest(s): Steve Cadigan, Author, Future of Work expert, LinkedIn's first CHRO, Cadigan Talent Ventures

How can culture become an operating system that drives business performance?Why does leadership behavior matter more than systems in driving culture?My guest on this episode is Paulo Pisano, CHRO, Booking Holdings & Chief People Officer, Booking.comDuring our conversation Paulo and I discuss:Why culture is an operating system and how it connects directly to business performance.The three levers that shape culture: behaviors, symbols, and systems—and how to align them with strategy.The importance of experimentation culture for AI adoption and innovation.Why HR leaders must understand business drivers first before designing their programs.How to position HR as "chief simplifiers" who reduce complexity rather than add to it.Connecting with PauloConnect with Paulo on LinkedInEpisode Sponsor: Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leadersHR Leader's Blueprint - 18 pages of real-world advice from 100+ HR thought leaders. Simple, actionable, and proven strategies to advance your career.Succession Planning Playbook: In this focused 1-page resource, I cut through the noise to give you the vital elements that define what “great” succession planning looks like.

The real challenge for today's HR leaders isn't adopting AI, but ensuring people still feel seen, heard, and valued in a world shaped by it. Today's CHROs face a powerful question: how can we design organizations that are as human as they are high-performing? At Novartis, this challenge sparked a bold rethink of what it means to lead, grow, and belong. In this episode, Rob Kowalski, Chief People and Organization Officer at Novartis, shares how the company is reimagining HR through human-centered experiences that transform culture into a living system. He unpacks Novartis' Inspired, Curious, and Unbossed culture framework, the "behaviors in action" that make culture discussable, and programs like Future Me that redefine career growth through lattices instead of ladders. Rob also explores how storytelling connects every employee—scientists to HR teams—to patient impact, why leaders must balance empowerment with accountability, and how "unbossed" leadership is reshaping management itself. From AI coaching tools to redefining what growth and retention really mean, this conversation gives CHROs a fresh blueprint for building organizations that are truly human by design. ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

John Bollman, CHRO at Pella Corporation, joins David for a conversation about how leadership and culture shape a company's long-term success. In Part One, John traces his career from law to HR, the early lessons he learned at Whirlpool, and how Pella set out to define a culture anchored in caring, learning, and results. The episode ends just as David asks about the connection between culture and results — a question John answers in Part Two.

In this episode of the HR Leaders Podcast, Anoop Gupta, Co-Founder and CEO at SeekOut, joins to discuss how AI is redefining recruiting, roles, and the future of work.Anoop shares his journey from Stanford professor and Microsoft executive to leading one of the fastest-growing AI talent platforms in the world. He explains how AI agents are already transforming recruiting - automating 70% of repetitive tasks - while freeing humans to focus on relationships, creativity, and strategy.He also unpacks how CHROs must prepare for a future where AI and humans collaborate as equals, why recruiters will evolve into true talent advisors, and how to experiment safely with AI to stay ahead of the curve.