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In this episode of the HR Leaders Podcast, we sit down with Frederic Patitucci, Chief People & Culture Officer at Philip Morris International, reveals the inside story of PMI's decade-long transformation, from a traditional tobacco company to a science-driven, smoke-free business.Frédéric explains how PMI rebuilt its business model, operating model, and culture while navigating one of the most ambitious shifts in corporate history. He shares how the company co-created its cultural framework, PMI DNA, with more than 350 employees across backgrounds, levels, and regions, ensuring it wasn't a top-down exercise but a true grassroots movement.From redefining values like We Care, Better Together, and Game Changers, to enforcing “license to operate” behavioral expectations, Frédéric shows how culture became PMI's ultimate accelerator for radical change, responsible AI adoption, and leadership accountability.
In this episode of the HR Leaders Podcast, we sit down with Michiel van Duin, Chief People Technology, Data and Insights Officer at Novartis to discuss how the company is building a human-centered AI ecosystem that connects people, data, and technology.Michiel explains how Novartis brings together HR, IT, and corporate strategy to align AI innovation with the company's long-term workforce and business goals. He shares how the team built an AI governance framework and a dedicated AI and innovation function inside HR, ensuring responsible use of AI while maintaining trust and transparency.From defining when AI should step in and when a “human-in-the-loop” is essential, to upskilling employees and creating the first “Ask Novartis” AI assistant, Michiel shows how Novartis is making AI practical, ethical, and human.
In this episode, Stacia and Dani sit down once again with Cole Napper, author of “People Analytics: Using Data-Driven HR and Gen AI as a Business Asset.” A year after his first appearance, Cole returns with bold insights about the seismic changes facing HR and people analytics, and why now is the time to rethink how we define value in the workplace.Cole argues that the future of HR depends on shedding its transactional skin and embracing a new, data-driven paradigm. He discusses why traditional models like Dave Ulrich's COE framework won't survive the decade, how organizations can “discorrelate” from market forces by proving business value, and why fear, not technology, is the biggest obstacle to transformation. With sharp humor and evidence from his own research, Cole makes the case for a redefined HR: one that blends human strategy with AI-powered intelligence to drive growth, not just efficiency.You will want to hear this episode if you are interested in...[00:00] Building a new HR paradigm in the Gen AI era.[06:00] Why people analytics hit its “identity crisis” after 2022.[12:00] How to prove HR's business value beyond metrics.[19:00] The decline of the Ulrich HR model and what replaces it.[24:00] The future of AI-driven workforce transformation.[33:00] The tension between the HR and finance worldviews.[46:00] Why data infrastructure is suddenly “sexy” again.[52:00] Three possible futures for HR in the next decade.Building a New Paradigm for People AnalyticsCole's new book calls for a reset in how organizations use data, not as an isolated reporting function but as a business accelerator. He reveals how people analytics can move from being “scorekeepers” to strategic partners by tackling the questions behind the questions: Why is it happening? What should we do about it? His message is clear, analytics must tie directly to revenue, cost, or risk reduction, or it's just a hobby.The End of HR as We Know ItCole predicts that the Ulrich model, the long-standing HR framework of COEs, service centers, and HRBPs, won't survive the coming decade. As generative AI automates much of HR's transactional work, only the strategic and human elements will remain. He and the hosts debate what should stay human and what can be delegated to machines, exploring the fine line between technological efficiency and organizational soul.AI, Accountability, and the Future of WorkCole cautions that while AI's potential is vast, it cannot replace human accountability. Drawing a parallel with the evolution of chess, he argues that AI will transform HR's “game,” not erase it. The goal isn't to align around AI as a tool, but to use it to unlock entirely new possibilities in how we work, learn, and grow.Infrastructure, Not IllusionFor all the hype, Cole reminds leaders that the foundation of AI success lies in data infrastructure, “the least sexy but most essential lever.” Without it, organizations risk failure in the next wave of transformation. Investing in data quality, architecture, and scalability today determines who thrives, or disappears, tomorrow.Resources & People MentionedPeople Analytics: Using Data-Driven HR and Gen AI as a Business Asset by Cole NapperConnect with Cole NapperCole on LinkedInConnect With Red Thread ResearchWebsite: Red Thread ResearchOn LinkedInOn FacebookOn Twitter
Dropbox didn't just adapt to remote work. It redesigned work itself. After the pandemic, Melanie Rosenwasser and her team joined forces with Dropbox's designers to study how people actually work and what they need to do their best thinking. Backed by data, they made the leap to their Virtual First operating model in which the vast majority of the workforce is remote and physical spaces are used primarily for planned team events. In this episode, Dart and Melanie explore how Dropbox leadership supported the move to work-as-a-product, how design thinking has fundamentally reshaped the people function, and what it takes to build human-centered systems at scale.Melanie Rosenwasser is the Chief People Officer at Dropbox and a key architect of its Virtual First model. She focuses on designing human-centered, high-impact ways of working.In this episode, Dart and Melanie discuss:- How Dropbox rebuilt its operating model- Why most companies misunderstand remote and hybrid work- The principles behind Virtual First- What happens when HR behaves like a product team- How clarity, norms, and intentionality replace meetings- The experiments that changed how Dropbox collaborates- How leadership transforms in a remote-forward world- Why work must be designed, not assumed- And other topics…Melanie Rosenwasser is the Chief People Officer at Dropbox, where she leads the global HR organization spanning People Operations and Tech, Total Rewards, Talent Acquisition, Learning and Organizational Development, People Analytics, and Employee Experience. She is known for championing innovative talent practices, cultivating continuous learning cultures, and designing workplaces where people can do their best work. Melanie is a lecturer in Columbia University's Human Capital Management program and a key architect of Dropbox's Virtual First model.Resources Mentioned:Virtual First: https://experience.dropbox.com/virtualfirst Dropbox blog, Work in Progress: https://blog.dropbox.com/Connect with Melanie:LinkedIn: https://www.linkedin.com/in/melanierosenwasser/ Work with Dart:Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what's most important to the business. Book a call at 11fold.com.
In this episode of the HR Leaders Podcast, we sit down with Gina Vargiu-Breuer, Chief People Officer and Labor Director at SAP, to explore how SAP is transforming into a truly skills-led, AI-powered organization. Gina shares how the company is reimagining its HR operating model by combining AI innovation with deep cultural roots, creating what she calls “human–AI power couples.”She discusses how SAP's transition from role-based to skills-based talent management is changing everything, from recruiting and learning to performance and mobility. Gina reveals how SAP defined a company-wide skills taxonomy of 800+ evolving capabilities, built adaptive learning journeys, and encourages employees to invest 15% of their time in continuous learning.With her authentic energy, Gina explains how culture, curiosity, and speed are fueling SAP's AI-first strategy, and why the future of HR depends on embracing technology without losing humanity.
In this episode of the HR Leaders Podcast, we sit down with Eric Mosley, Founder, CEO, and Board Member at Workhuman to discuss how AI and recognition are reshaping the workplace. Eric reveals how companies can unlock hidden talent and reduce bias by combining AI with the human data hidden inside recognition moments.He explains why 80–90% of AI projects fail, not because of the technology, but because companies lack meaningful data to train their systems. Recognition, he says, provides a treasure trove of insight into real performance, collaboration, and potential.From the emotional power of gratitude to the measurable ROI of recognition, Eric paints a vision of the future where AI doesn't replace humanity, it amplifies it.
In this episode of the HR Leaders Podcast, we sit down with Amy Coleman, Executive Vice President and Chief People Officer at Microsoft, to explore what it means to lead with humanity in the age of AI. After 25 years at Microsoft, Amy shares how HR's role is transforming, from managing processes to designing experiences that balance innovation and empathy.She discusses how Microsoft is navigating AI's impact on work, emphasizing trust, transparency, and inclusion as essential foundations. Amy explains why leaders must reframe AI as a tool for creativity and connection, not control - and how building psychological safety unlocks innovation across generations and geographies.From vulnerability and gratitude to rethinking leadership in uncertainty, Amy's perspective is a masterclass in staying human in a tech-driven world.
With 53 million Americans providing unpaid care for loved ones and many considering reducing work hours or leaving jobs, caregiving significantly impacts America's workforce. Lindsay Jurist-Rosner, co-founder and CEO of Wellthy, and Greg Landmark, Senior Vice President of Total Rewards and People Analytics at Travelers, joined Travelers Institute President Joan Woodward to discuss how employers can address this challenge. They explored the business case for caregiver support, effective strategies including flexible work arrangements and specialized benefits, and how employers can help families navigate health care complexities while retaining talent and boosting productivity. Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/support-working-caregivers. --- Visit the Travelers Institute® website: http://travelersinstitute.org/. Join the Travelers Institute® email list: https://travl.rs/488XJZM. Subscribe to the Travelers Institute® Podcast newsletter on LinkedIn: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7328774828839100417. Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/.
In this episode of the HR Leaders Podcast, we speak with Sandrine GIRSZYN, Chief Human Resources Officer Headquarters at AXA, about redefining the role of the manager in a fast-changing world. Sandrine explains how managers have become the crucial layer holding transformation, well-being, and performance together, and why HR must put them back at the center of organizational strategy.She shares how AXA is supporting more than 4,000 managers worldwide through a human-centered approach built on listening, co-creation, and trust. Rather than relying solely on AI or digital training, Sandrine reveals how in-person connection, community, and peer learning have become AXA's secret to real development.From creating a “People Link” community to launching a global coaching platform, this episode is a roadmap for every HR leader trying to upskill managers while keeping the human touch alive.
In this episode of the HR Leaders Podcast, we sit down with Alejandra Piñol, Deputy Chief HR Officer at IKEA, to explore how one of the world's most iconic brands keeps its culture alive while transforming at global scale. Alejandra opens up about leading through rapid change and protecting the company's unique values across more than 170,000 co-workers and 60 countries.She shares how IKEA empowers its frontline teams through trust and autonomy, and how simplicity has become the foundation of their HR transformation. Alejandra explains the importance of listening to co-workers, building leaders from within, and keeping people, not process, at the heart of every decision.From balancing consistency and local relevance to nurturing humility and belonging, this episode is a blueprint for scaling culture without losing your soul.
In this episode of the HR Leaders Podcast, Josh Bersin, Global Industry Analyst and CEO of The Josh Bersin Company, breaks down the AI revolution transforming HR and the workforce.Josh explains how AI is creating the era of the “Superworker” - empowering employees to do more, learn faster, and take on higher-value roles. He reveals why HR must lead the AI agenda, how to frame AI as a growth opportunity (not a threat), and what it takes to build a culture of continuous reinvention instead of one-time transformation.From rethinking job structures to designing intelligent employee experiences with digital agents, this episode uncovers what forward-thinking CHROs are doing to turn fear into curiosity and shape the human future of AI at work.
AI won't replace 90% of what a strong people analytics team delivers. But what exactly is in that 90%—and how long will it stay out of reach? Roxanne Laczo (Head of People Analytics at Cloudflare), Cole Napper (VP of Research, Innovation & Talent Insights at Lightcast), and Noelle London (Founder and CEO of Illoominus) join David for a grounded roundtable on what AI can and can't do in HR today.This isn't a breathless tour of shiny tools. It's a candid look at the real dynamics reshaping the people analytics function: the transactional work being automated, the strategic work that still demands human context, and the business acumen gap that could soon define who stays relevant—and who doesn't.Related Links:Join the People Managing People community forumSubscribe to the newsletter to get our latest articles and podcastsConnect with Noelle, Cole, and Roxanne on LinkedInCheck out Illoominus, Lightcast, and Cloudflare, Inc.Support the show
The future of work won't wait - and neither can your people analytics strategy. On today's episode of the Digital HR Leaders Podcast, Rob Etheridge, Global Head of Workforce Strategy and Insights at HSBC, joins the Digital HR Leaders podcast with host David Green to reveal how the bank is building a forward-looking people analytics function - grounded in skills, AI, and trust. Join them, as they explore: The evolution of people analytics at HSBC and across the industry How to design and scale an operating model that delivers business value Why skills are a strategic priority - and how HSBC is addressing them Building governance frameworks for AI in people analytics The leadership behaviours that embed analytics into decision-making This episode is sponsored by TechWolf. TechWolf helps enterprises get fast, accurate, and actionable skills data—without surveys. From identifying the skills your workforce has to mapping what they need, TechWolf's AI integrates seamlessly with your existing systems to turn messy data into strategic advantage. Learn more at techwolf.com Hosted on Acast. See acast.com/privacy for more information.
In this haunted edition of the HR Leaders Podcast, behavioral scientist and Founder & Host at Influencers: Jon Levy joins us to reveal the chilling science behind why some teams rise from the dead and others crumble into dusty skeletons.We explore what truly drives high-performing teams in a world where hybrid work can feel like a ghost town
Entre digitalisation et transformation du métierLes Ressources Humaines évoluent sous l'influence des nouvelles technologies : l'IA, la data et l'automatisation transforment les pratiques traditionnelles et redéfinissent les compétences nécessaires. Cette révolution numérique donne naissance à de nouveaux métiers RH, rendant la fonction plus stratégique et axée sur l'expérience collaborateur.✅ DANS CET ÉPISODE NOUS ABORDONS :L'impact de la digitalisation sur les RH : automatisation, IA et outils de gestion améliorent les processus et libèrent du temps pour des missions à plus forte valeur ajoutée.Les nouveaux métiers RH de demain : Chief Happiness Officer, Data Analyst RH et Responsable Transformation Digitale RH émergent avec des compétences hybrides entre technologie et soft skills.Le rôle clé du People Analytics : l'analyse des données optimise la gestion des talents, la formation et la prise de décision RH.ℹ️ SUIVEZ L'ACTUALITÉ DE L'ORIENTATIONInscrivez-vous à la newsletter Les Clés de l'orientation : https://azimut-orientation.com/abonnez-vous-a-la-newsletter/ (vous recevrez en cadeau un guide téléchargeable)
In this episode of the HR Leaders Podcast, Anoop Gupta, Co-Founder and CEO at SeekOut, joins to discuss how AI is redefining recruiting, roles, and the future of work.Anoop shares his journey from Stanford professor and Microsoft executive to leading one of the fastest-growing AI talent platforms in the world. He explains how AI agents are already transforming recruiting - automating 70% of repetitive tasks - while freeing humans to focus on relationships, creativity, and strategy.He also unpacks how CHROs must prepare for a future where AI and humans collaborate as equals, why recruiters will evolve into true talent advisors, and how to experiment safely with AI to stay ahead of the curve.
In this episode of the HR Leaders Podcast, Sam Schlimper, Managing Director at Randstad Enterprise, shares how to reimagine work and unlock human potential in the age of AI.Sam explains why transformation shouldn't start with systems or processes, but with people - their motivations, values, and sense of purpose. She discusses how AI can be a powerful catalyst for creativity and growth when designed with intention, and why the real challenge isn't technology, but rediscovering what makes work meaningful for humans.The conversation dives deep into how to redesign jobs, rethink emerging talent, and rebuild organizations around joy, curiosity, and connection - not just productivity.
In this episode of the HR Leaders Podcast, we speak with Mark Lobosco, VP of Talent Solutions at LinkedIn, about the launch of LinkedIn's new Hiring Assistant and how AI is transforming recruiting. Mark reflects on his 17-year journey at LinkedIn, where he leads global client-facing teams and helps organizations hire faster and smarter. He breaks down how AI is reshaping recruiting workflows, freeing recruiters from administrative work, and helping them find hidden talent with unprecedented precision. Mark also explains how LinkedIn built the tool responsibly, with transparency and trust at the core, and shares what's next for recruiters as skills evolve faster than ever.
In this episode of the HR Leaders Podcast, we speak with Bryan Power, Head of People at Nextdoor, about leading through transformation, building a “founder's mentality” culture, and why HR must take the lead on AI adoption. Bryan shares lessons from scaling Google, Square, and Yahoo before joining Nextdoor, where he helped navigate an IPO, COVID, and now AI disruption. He introduces Project NAI-BOR (Nextdoor Artificial Intelligence Building Operational Readiness), explains how to unleash safe experimentation, and why HR can't afford to be a passenger in the AI shift. The conversation also covers mental health, hybrid work, and the next frontier of employee experience.
In this episode of the HR Leaders Podcast, we speak with Heidi Barnett, President of Talent Acquisition at isolved, about how AI is reshaping recruiting and why candidate experience now matters more than ever. Heidi shares her journey from marketing into HR tech leadership and explains why the best recruiters today act more like growth leaders. She discusses the shift from sourcing to screening, why resumes are becoming obsolete, and how AI exposes broken hiring processes. The conversation explores how TA teams can reduce burnout, partner better with CHROs, and reimagine hiring from the ground up in the age of AI.
Alexis Fink is a Principal at Propeller Insight. In this episode of The Edge of Work, Alexis Fink (formerly VP People Analytics & Workforce Strategy, Meta), joins Al Dea to explore some of the biggest headlines on talent, HR AI, and the future of work. Together, they discuss how AI is exposing the “BS economy” of meaningless work, what the future of HR could look like as the function reimagines its role, and why so many corporate AI pilots are failing to deliver results.From rethinking how we define substance at work, to exploring HR's opportunity to become more strategic, to understanding the gap between AI hype and reality, Alexis brings insights grounded in her experience as an organizational psychologist, people analytics leader, and researcher helping organizations navigate change.LinksAlexis' LinkedIn: https://www.linkedin.com/in/alexisfink/Al's Website: https://www.al-dea.com/ ArticlesArticle 1: HereArticle 2 HereArticle 3 Here
In this episode of the HR Leaders Podcast, we speak with Donnie Upshaw, Chief People Officer & Senior Vice President at Wingstop Restaurants Inc., about scaling one of the fastest-growing restaurant brands while protecting culture and developing frontline talent. Donnie shares how 70% of Wingstop's general managers started as hourly employees, why the GM role is the most important in the company, and how intentional development, micro-learning, and recognition fuel growth. He also explains how Wingstop uses storytelling, internal podcasts, and community giving to connect 47,000+ team members worldwide.
In this episode of the HR Leaders Podcast, we speak with Elle Lebourg, Global Head of Talent Acquisition at Hilti Group, about transforming TA to hire 55,000 people in six years while protecting culture and experience. Elle explains why classic change models fall short, how authentic communication sustains engagement, and why TA must adopt a product mindset. She shares how Hilti maps candidate journeys, balances global standards with local nuance, and keeps people, not tools, at the center of transformation.
Last week, Microsoft announced an update to its flexible work guidelines. As Amy Coleman, Chief People Officer at Microsoft, explained: “We've looked at how our teams work best, and the data is clear: when people work together in person more often, they thrive – they are more energized, empowered, and they deliver stronger results.” As such, I'm delighted that my guest on this week's episode of the Digital HR Leaders podcast is Dawn Klinghoffer, Global Head of People Analytics at Microsoft. As she explains in our conversation, Dawn and her team conducted the analysis that informed this decision - revealing a causal link between office presence and employee thriving. In our conversation, Dawn and I discuss: What the data shows about the ideal balance between office presence and flexibility Why "moments that matter" are key to in-person collaboration and connection How Microsoft's people analytics team is evolving its composition and strategy in the age of AI The impact of deep vs. broad AI adoption on employee thriving How AI is transforming employee listening, from sentiment analysis to real-time feedback loops The creation of Microsoft's new Analytics Innovation team—and what it signals about the future of HR This episode is packed with data-backed insights, practical examples, and a forward-looking perspective on how HR can lead through complexity and change. This episode is sponsored by HiBob. HiBob is the all-in-one HCM platform built for HR leaders who need connected data, flexible workflows, and a user experience people actually want to use. Learn more by visiting hibob.com/davidgreen2025. Hosted on Acast. See acast.com/privacy for more information.
In this episode of the HR Leaders Podcast, we speak with KeyAnna Schmiedl, Chief Human Experience (People) Officer at Workhuman, about reimagining recognition in the age of AI.KeyAnna shares how Workhuman is using AI to enhance - not replace - human connection, from just-in-time recognition to personalized career support. She explains why recognition must go beyond rewards, how to build cultures where people feel truly seen, and why strategic investment in recognition is a business imperative, not a nice-to-have.
In this episode of the HR Leaders Podcast, we speak with Jon Caldwell, SVP & Chief People Officer at Valvoline Inc., about leading people strategy during rapid growth and transformation. Jon shares how Valvoline, a 160-year-old brand, has doubled its retail footprint and plans to nearly double again by 2030, all while maintaining a strong “family” culture. He explains the company's grow-from-within model where 95% of managers start as technicians, the importance of scalable HR processes, and how traditions like the “Oil Olympics” reinforce teamwork and pride. The conversation highlights how culture, leadership, and data-driven HR fuel both business growth and employee success.
In this episode of the HR Leaders Podcast, we speak with Cathy Peterman, Chief People Officer for Tech, Product & Design at Wayfair, about navigating transformation, leading through change, and preparing the workforce for the AI era. Cathy shares her unusual path from studying international conflict resolution to leading HR at global brands, and how curiosity, resilience, and embracing discomfort have fueled her career. She discusses imposter syndrome, why transferable skills matter more than titles, and how generative AI is reshaping recruitment, performance, and learning at Wayfair.
In this episode of the HR Leaders Podcast, we speak with Adam Holton, Chief People Officer at GE HealthCare, about the mindset shifts HR leaders need to harness AI, personalize learning, and lead with authenticity. Adam explains why example matters more than instruction, why democratized learning is changing leadership, and how AI can act like a “superpower” for HR teams. The conversation covers embedding AI into coaching, rethinking processes instead of just automating them, and creating sticky adoption through daily use cases.
In this episode of the HR Leaders Podcast, we speak with Wouter Durville, Co-Founder & CEO of TestGorilla, about the rise of skills-based hiring and how AI is transforming recruitment. Wouter shares his entrepreneurial journey, the inspiration behind TestGorilla, and why traditional CVs are becoming obsolete. He explains how AI-driven assessments, resume scoring, and video interviews are making hiring more fair, efficient, and predictive. The conversation also explores the future of work, shifting skill demands, and why critical thinking and human skills matter more than ever in an AI-driven economy.
How can People Analytics shift from being a cost center to being a profit center?Why is it critical for HR leaders to transform workforce insights into concrete strategic initiatives?My guest on this episode is Cole Napper, VP Research, Innovation, & Talent Insights at Lightcast and author of People Analytics: Using Data-Driven HR and Gen AI as a Business Asset”During our conversation Cole and I discuss:How generative AI is democratizing data-driven decision making in HR.Why Cole believes more People Analytics leaders could rise to the CHRO role in the next decade.Why people analytics teams need to intentionally link their work to tangible business outcomes.Why generative AI will disrupt traditional HR operating models.Why business acumen isn't just nice to have—it's the fundamental requirement for all HR professionals including people analytics. Connecting with Cole NapperConnect with Cole on LinkedInLearn more about Cole and his new book, “People Analytics: Using Data-Driven HR and Gen AI as a Business Asset”Episode Sponsor: Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leadersHR Leader's Blueprint - 18 pages of real-world advice from 100+ HR thought leaders. Simple, actionable, and proven strategies to advance your career.Succession Planning Playbook: In this focused 1-page resource, I cut through the noise to give you the vital elements that define what “great” succession planning looks like.
In this episode of the HR Leaders Podcast, we speak with Vince Molinaro Ph.D., NY Times Best-Selling Author of The Leadership Contract, about redefining leadership expectations and building a community of accountable leaders. Vince shares the four terms of leadership, decision, obligation, hard work, and community, and explains how organizations can embed these principles into everyday practices. He discusses how HR leaders can align executives during strategic shifts, strengthen leadership culture, and create the conditions for extraordinary performance.
In this episode of the HR Leaders Podcast, we speak with Lucia Bucci, Divisional CHRO for Employer Services International (ESI) at ADP, about leading HR across 37 countries, embedding AI into people processes, and building future-ready teams. Lucia draws on her 25-year career across Europe and beyond to share how HR can stay relevant in an AI-driven future. She discusses automating repetitive tasks, using AI to support manager training, and upskilling HR teams to embrace technology. The conversation also dives into trust, authenticity, resilience, and why team engagement is the real driver of retention and performance.
What can your digital footprint reveal about how work really gets done? In this episode of the Digital HR Leaders podcast, David Green sits down with Brydie Lear, VP of People Analytics & Insights at Expedia Group, to explore how her team is harnessing people data at scale to understand performance, influence, and organisational effectiveness in real time. Tune in as they discuss: The key differences in how industries approach people analytics Why influence, not just insight, is the real game-changer in people analytics How Expedia uses digital signals and ONA to track how work flows The art of prioritising what really matters in a sea of data This episode, sponsored by Worklytics, is packed with lessons for anyone building, leading, or rethinking people analytics in a digital-first world. Worklytics helps leaders understand how work actually happens with data-driven insights into collaboration, productivity, and AI adoption. By analysing real work patterns - from meetings to tool usage - they empower teams to work smarter, not harder. And here's something special: Worklytics is offering Digital HR Leaders listeners a complimentary AI adoption assessment to understand how your teams are really using AI - and where untapped potential lies. But don't wait - spots are limited. Learn more at worklytics.co/ai Hosted on Acast. See acast.com/privacy for more information.
In this episode of the HR Leaders Podcast, we're joined by Vishal Thanki, Director of Talent & Culture at B&Q. Vishal shares how B&Q is intentionally building a multigenerational workforce that reflects its diverse customer base, while driving high performance across all levels.From gamified e-learning to pay parity, inclusive training programs, and real talk on what motivates Gen Z to Baby Boomers, this episode is a practical playbook for designing a workplace where five generations thrive together. If you care about performance, inclusion, and real HR impact, this one's for you.
In this episode of the HR Leaders Podcast, we speak with Will Leahy, VP of People at Greenhouse Software, about how AI is reshaping employee development and the democratization of coaching. Will shares how Greenhouse is leveraging AI tools like Kona and dynamic learning pathways to create personalized, in-the-flow training at scale while maintaining a strong remote culture. The conversation explores why the future of HR isn't just about technology, it's about using AI to amplify human connection, learning speed, and cultural cohesion in distributed teams.
In this episode of the HR Leaders Podcast, we're joined by Kyle Forrest, U.S. Future of HR Leader at Deloitte. Kyle unpacks key insights from Deloitte's 2025 Global Human Capital Trends Report, based on responses from 13,000+ professionals across 90 countries. He explains how leaders can navigate tension between human and business outcomes, why 40% of work is wasted on non-value tasks, and how organizations are rethinking the role of managers, AI, and workforce experience. If you're leading transformation or planning for the future of work, this episode is your roadmap.
In this episode of the HR Leaders Podcast, we're joined by Lauren Nunes, Chief People Officer at Twitch. Lauren breaks down how Twitch is intentionally building a mission-driven culture while supporting employees and streamers alike. From Amazon-powered AI tools to flash mentoring programs and creator-employee connections, Lauren shares how Twitch is shaping the future of work with empathy, innovation, and purpose. This episode is a masterclass on blending community, business impact, and scalable support at one of the world's most iconic platforms.
In this episode of the HR Leaders Podcast, we're joined by Seán Delea, Senior Manager of Talent Acquisition at Greenhouse Software. Sean breaks down how Greenhouse is rethinking the recruiting experience with the help of AI, without losing the human touch. From AI-generated scorecards to candidate personalization via “My Greenhouse,” Sean explains how recruiters can manage a 121% spike in applications without being overwhelmed. He also shares his own journey from Cork to leading Greenhouse's global recruiting, and what makes their ATS stand out in a crowded space.
In this episode of the HR Leaders Podcast, we sit down with Jamie Durling, Vice President Human Resources, Americas & South Africa at DOLCE&GABBANA, to unpack how HR leaders can drive real business impact by aligning people strategy with profit strategy.Jamie walks us through his journey from retail to luxury fashion, the power of understanding productivity metrics, and how HR can step beyond the traditional people function to influence the P&L. This conversation is a must for HR professionals ready to collaborate with finance, lead through complexity, and make culture a measurable growth engine.
In this episode of the HR Leaders Podcast, we speak with Emily Chiverton, HR Director for the UK & Ireland at L'Oréal, about building purpose-led careers and nurturing future leaders through structured development. Emily shares her own journey through L'Oréal's early careers program, the power of career mobility, and how initiatives like Brandstorm help young people discover their path. The conversation explores why HR's biggest role isn't managing talent, it's helping people build meaningful, fulfilling careers from day one.
In this episode of the HR Leaders Podcast, we speak with Ryan Laverty, CEO of Arist, about how AI is completely transforming workplace learning. Ryan shares how his team delivers 95%+ engagement by pushing personalized, AI-powered learning through tools like SMS and Microsoft Teams. The conversation explores how AI is making learning faster, more scalable, and more accessible for every employee, not just the top performers.
In this episode of the HR Leaders Podcast, we sit down with Daniel Chait, CEO at Greenhouse Software, and Lewis Brown, Jr. - MA, VP of Talent Management at Comcast. Together, we explore how great recruiting transforms teams, empowers managers, and reshapes the future of work. From the rise of AI-driven job applications to the lessons talent leaders can learn from college sports, this conversation uncovers what it really takes to attract, retain, and grow high-performing talent in a rapidly changing world.
What does it take to move people analytics from the margins to the core of business strategy? In this episode of the Digital HR Leaders podcast, host David Green is joined by Anshul Sheopuri, Executive Vice President of People Operations & Insights at Mastercard, to explore how people analytics is transforming from a support function into a business-critical capability. More than three years since his last appearance on the show, Anshul returns with a new role, a broader remit, and fresh insights into what it takes to embed analytics into enterprise-wide decision-making at scale. What you'll discover in this episode: How the role of the people analytics leader is evolving into a portfolio leadership model The key catalysts behind the shift from traditional HR metrics to integrated, business-first insights How Mastercard is leveraging AI to drive employee success and business transformation A comparative look at building analytics and AI capabilities at IBM vs. Mastercard The importance of governance, ethics, and responsible AI in people analytics Practical steps to scale analytics and embed it into enterprise decision-making The future of people analytics—and what leaders need to prepare for next If you're looking to understand how people analytics can become a true strategic partner across your organisation, this conversation offers a practical and inspiring roadmap. This episode is sponsored by Mercer. To thrive in an AI-augmented world, organisations must rethink how work gets done. Mercer's Work Design solution uses AI to deconstruct jobs, redeploy tasks, and redesign work for greater agility, productivity, and impact. Unlock your team's full potential. Learn more at mercer.com/wfdemo. Hosted on Acast. See acast.com/privacy for more information.
Jessica Zwaan joined us again to unpack the metrics that actually matter in HR today. We talked about the three buckets of metrics every People Leader should use, why the RANS test is a better way to measure engagement, and the one metric to rule them all (ELTV:CAC). ---- Sponsor Links:
In this episode of the HR Leaders Podcast, we speak with Michael D'Ambrose, Board Director at SHRM and former EVP & CHRO at Boeing, about why traditional performance management is failing today's workforce. Michael exposes the flaws of annual reviews, rigid rating systems, and outdated HR processes that demotivate employees and prevent real growth. He shares how empowering managers with real-time feedback, flexibility, and practical leadership can transform company culture, drive business results, and create workplaces where people truly thrive.
In this episode of the HR Leaders Podcast, we speak with Dina Yorke, VP Learning Excellence at Schneider Electric, about how AI is transforming workforce learning through personalization at scale. Dina shares how Schneider Electric is building a skills-based organization where employees drive their own development, supported by AI-powered learning pathways that adapt to individual needs. She explains how breaking down silos, enabling collaboration, and leveraging AI allows Schneider to upskill faster, keep content relevant, and prepare for future workforce challenges.
In this episode of the HR Leaders Podcast, we speak with Alexander Nicolaus, Chief People Officer at Paysend and author of Startup Culture, about how to intentionally design company culture as you scale. Alex shares how his global career shaped his approach to building high-performing teams, why behavior-based hiring beats resumes, and how Paysend is scaling to a billion-dollar business with a lean team. He unpacks how founders can embed values from day one, use clear behaviors to drive performance, and avoid retrofitting culture after growth creates dysfunction.
In this episode of the HR Leaders Podcast, we speak with Jelena Djordjevic, Chief People Officer at Thumbtack, about building true business partnerships as a People leader in today's unpredictable world.Jelena shares how HR leaders can balance empathy with business rigor, navigate rapid change, and create real accountability at the leadership table. She also reveals how Thumbtack is approaching AI adoption with both excitement and caution, building a culture that's ready for the future.
Summary:In this episode, the conversation revolves around the evolving role of HR in mid-sized companies, the importance of data-driven decision-making, and the impact of effective leadership. John Federman, CEO of Higher Road, shares insights on connecting buyers and sellers, the significance of team accountability, and the transformative power of analytics in HR. The discussion highlights the challenges mid-sized companies face in leveraging data and the need for HR professionals to adapt to a more strategic role within organizations.TakeawaysThe job of a CEO is to make the team accountable.Connecting buyers and sellers is key to enabling success.Data-driven solutions are changing the HR landscape.Mid-sized companies can leverage analytics for better ROI.HR professionals are evolving to become data-savvy leaders.Data cleansing is essential for effective analytics.Understanding employee career aspirations is crucial for leadership.There are common truths in leadership across industries.Being a mentor is a significant aspect of leadership.HR must speak the same language as other business functions.Chapters00:00 Introduction to the Podcast and Guest00:46 The Role of a CEO and Team Accountability01:43 Connecting Buyers and Sellers Across Industries03:05 The Impact of Data-Driven Solutions in HR Tech06:26 Understanding ROI in Mid-Sized Companies08:05 The Evolution of HR Professionals11:51 Data Needs of Mid-Sized vs. Larger Companies13:03 Taking Action Towards Data-Driven HR16:03 Leadership Insights and Personal Reflections
Layla O'Kane, a senior director at Opportunity@Work, and Cole Napper, vice president of People Analytics at Lightcast, a labor market analytics company, talk about the latest data on career and career advancement opportunities for skilled workers without a college degree.→ State of the Paper Ceiling | Opportunity@Work