Podcasts about people analytics

Welcome to Work in Progress with Chris and Keyanna, your weekly workplace news hit, but with less corporate waffle, more real talk, and the occasional “wait… are we allowed to say that?” moment.All in under 10 minutes.No jargon. No doom-mongering. No pretending everything is fine when clearly… it is not.

In this episode of the HR Leaders Podcast, I had an inspiring conversation with Kelly Costanza, Chief People Officer at CAVA, to unpack how one of the fastest-growing restaurant brands is turning culture, hospitality, and frontline careers into a real business advantage.Kelly shares why culture cannot just be a word on a wall. At CAVA, culture is operationalized through values, competencies, recognition, career pathways, frontline listening, stock grants, mental health benefits, and leadership rituals that make the employee experience feel just as intentional as the guest experience.Most importantly, Kelly explains how CAVA is building a place where people can have a career, not just a job, from hourly team members growing into general managers, to leaders staying connected to the restaurants through shoulder-to-shoulder service, town halls, and practical feedback from the frontline.

Dalam lanskap korporat yang serba cepat saat ini, data sering kali diagungkan sebagai alat utama dalam pengambilan keputusan bisnis. Namun, jika menyangkut pengelolaan lingkungan kerja, angka saja tidak pernah bisa menceritakan kisah yang utuh. Beberapa waktu yang lalu, dalam format book club, Periplus mengadakan sesi diskusi tentang berbagai macam “manusia di tempat kerja” bersama Kinsey Li yang juga menulis buku “People Analytics Explained”. Melalui sudut pandang Kinsey Li, seorang pakar yang berpengalaman dalam menjembatani teknologi dan manajemen manusia, pembaca diajak menyelami bagaimana metrik sederhana dapat bertransformasi menjadi kebijakan strategis yang kuat. Buku ini merupakan bacaan esensial bagi praktisi HR yang ingin naik kelas, pemilik bisnis yang sedang berekspansi, hingga manajer tim yang ingin memimpin berdasarkan bukti nyata. Dengan gaya tutur yang mengalir, Kinsey Li membuktikan bahwa data bukanlah musuh dari empati, melainkan alat untuk memahami manusia dengan lebih baik di tempat kerja.#PeriplusBookClub #KinseyLi #PeopleAnalyticsExplained

In this episode of the HR Leaders Podcast, we sit down with Anju Choudhary, Chief People Officer at Xoxoday, to unpack why burnout is not just a wellbeing problem, but a work design and change design problem.Anju explains why organizations often treat burnout as an individual resilience issue, when the real problem is often the way teams are overloaded with unclear priorities, constant change, weak manager support, and poor recognition systems. She shares why leaders need to stop rewarding unsustainable hustle and start designing cultures where people can perform, grow, and recover without burning out.Most importantly, Anju breaks down the practical ways HR leaders can reduce burnout, build trust, and create healthier performance cultures, from clearer feedback and better change management, to manager enablement, recognition, AI coaching, team playbooks, and reward strategies that actually connect to the lived employee experience.

In this episode of the HR Leaders Podcast, we sit down with Allwyn Dsilva, VP HR & Global Head of L&D, Future of Work & Business HR at Tata Communications, to unpack why the future of learning must be built around business outcomes, skills, internal mobility, and AI-enabled career growth.Allwyn shares how Tata Communications moved beyond disconnected learning platforms and traditional course libraries to build a more connected ecosystem, linking skills, career aspirations, hiring, learning, coaching conversations, and AI-powered recommendations into one joined-up employee experience.Most importantly, he explains why learning teams must stop leading with the beauty of their programs and start proving behavior change, business impact, and real outcomes. From AI literacy and dark network operations to internal hiring, AI interview practice, and skills-based career pathways, this episode shows what it looks like when L&D becomes a true business engine.

In this episode of the HR Leaders Podcast, we sit down with Khadija Ben Hammada, Member of the Executive Board and Chief People Officer at Merck Group, to unpack how HR can lead through AI transformation without losing the human heart of the organization.Khadija shares why leaders cannot run global organizations from an ivory tower, and why being close to employees on the ground creates the trust, safety, and pride people need to speak up. She explains how field visits, human connection, and a strong sense of global community help Merck stay united across regions, even as the world outside becomes more fragmented.Most importantly, she breaks down how Merck is building AI capability across the business, from AI literacy for everyone, to leader upskilling, internal AI tools, hackathons, flagship use cases, and HR agents that can improve employee experience at scale. Through it all, Khadija is clear: AI should take tasks, not humanity, and HR must stay at the intersection of business, technology, and empathy.

Get ready to unleash a surge of passion, truth, and bold insights on how AI is revolutionizing people analytics. Cole Napper, a true luminary in the space, shares the raw reality of data's power, pitfalls, and the brave new world ahead. Buckle up, this isn't just a podcast; it's a rallying cry for HR and analytics pros to lead with purpose.  In this episode:  How far has people analytics come since its early days  The impact of COVID and AI on credibility and practice  Why analytics teams are transforming into the future of HR  The role of AI in automating dashboards, insights, and decision-making  The importance of trust and ethical data use in predictive models  How to navigate data quality issues that threaten decision accuracy  Why the next wave is about people intelligence rather than simple reporting  Practical advice for HR teams deploying AI safely and strategically  Timestamps:  00:26 - Intro: The evolution of people analytics & Cole Napper's background 01:08 - The roots and rise of HR analytics before AI became a buzzword 03:22 - The tremendous journey: from skepticism to credibility in analytics 04:38 - How COVID accelerated AI's role in HR decision-making 05:07 - Influential luminaries shaping the analytics field 05:57 - Richard Rosenau's pioneering efforts in analytics recognition 06:43 - The digital impact: How analytics influence real-world change 07:12 - Paying it forward: The importance of community and mentorship 08:15 - The torch carriers: Keeping analytics alive through new generations 09:00 - The threat of layoffs and AI's false promise to replace analytics teams 09:48 - Recognizing the upcoming AI boom in HR and people analytics 11:09 - The challenge and opportunity: Organizing analytics teams in turbulent times 12:33 - The shift from building dashboards to strategic people intelligence 13:11 - Why risk-taking and experimentation are vital in transformative times 14:16 - The importance of trust, ethics, and human oversight in AI deployment 15:11 - The commoditization of data skills and the rise of strategic role of people intelligence 16:49 - How AI is changing the way we get notified and interact with insights 18:08 - The problem with push notifications and how to create demand for insights 19:41 - The true nature of predictive analytics: asking behind the questions 20:36 - The importance of context, data quality, and avoiding flawed signals 23:25 - The exponential evolution of data speed and the shrinking time to insights 28:17 - The real challenge: acting on predictions without destroying trust 30:23 - The costs of AI: tokenomics, data bills, and strategic investment 33:11 - The greatest data pitfall: messy, unclean HR data and its impact 36:39 - Embracing “Directionally Correct” — the pragmatic path forward 37:42 - The art versus science of compensation data 38:12 - The ultimate focus: solving the business problem 38:41 - Closing thoughts: leadership, trust, and being bold in AI-driven HR  Resources & Links:  People Analytics: Reinventing HR & Work with AI  Cole Napper - LinkedIn  HR Bench  Directionally Correct (Newsletter & Podcast)  Connect with Cole Napper:  LinkedIn  Twitter 

In this episode of our On The Road series, we sit down with Amy Coleman, Executive Vice President, Chief People Officer at Microsoft, to explore how leaders can scale AI transformation without losing the human connection at the center of work.Amy reflects on stepping into the Chief People Officer role at Microsoft, the humility of becoming a beginner again, and why leaders do not need to pretend they have all the answers in moments of uncertainty. What matters is being honest, learning fast, and bringing people with you.Her message is clear: AI and humans cannot be separated. As work changes, HR leaders have to help people understand what is shifting, what still matters, and how AI can unlock more creativity, curiosity, innovation, and human potential.

In this episode of our On The Road series, we sit down with Laura Mattimore and Lucia Suarez from Procter & Gamble to explore how one of the world's most iconic companies is redesigning talent for the AI era.Laura leads global talent across P&G's enterprise talent systems, including hiring, learning, leadership development, workforce planning, and talent strategy. Lucia leads talent development, talent management, analytics, insights, employee experience, and transformation within that broader talent agenda.Their message is clear: AI is not just a technology shift. It is a work, culture, skills, and employee experience shift. For P&G, the opportunity is not to replace the human, but to build around human plus AI, with HR playing a central role in redesigning how work gets done.

In this episode of our On The Road series, we sit down with Kalifa Oliver, Ph.D. Senior Director of Technology - People Analytics at Lowe's Companies, Inc. to explore why HR needs to stop chasing AI tools and start solving the right business problems.Kalifa now sits in technology, not HR, leading teams across engineering, product, analytics, and people data. That gives her a very different view of what HR transformation actually requires.Her message is clear: AI is not magic. It will only be useful if HR asks better questions, understands the problem it is trying to solve, and stops adding technology on top of broken or unnecessary work.

In this episode of our On The Road series, we sit down with Jennifer Reimert, SVP, Consulting Practice at Workhuman, to explore how organizations can make recognition reach the people who are often hardest to reach: frontline and deskless workers.Jennifer spent 20 years as an HR practitioner and total rewards leader before joining Workhuman. She was also a Workhuman customer back when the company was Globoforce, using recognition to help bring two merged companies together when culture, identity, and belonging were under real pressure.Her message is clear: recognition cannot only work for people at a desk. If most of the work that defines your culture happens on the floor, in the field, in hospitals, in plants, in stores, or across customer sites, then recognition has to meet people where they actually work.

In this episode of our On The Road series, we sit down with KeyAnna Schmiedl, Chief Human Experience Officer at Workhuman, to explore how organizations can identify future leaders before they are already in the obvious succession pipeline.KeyAnna shares how Workhuman's Future Leaders technology is helping companies spot the people giving off strong leadership signals across the business, including those who may not be visible through traditional talent reviews, manager nominations, or proximity to senior leaders.Her message is clear: the best future leaders are not always the most obvious names in the room. If HR can use better signals to see talent earlier, organizations can retain, develop, and invest in people before they walk out the door.

In this episode of our On The Road series, we sit down with Ken Wechsler, SPHR, CCP, VP, Total Rewards at Akamai Technologies, to explore how AI is changing the conversation around rewards, recognition, performance, and the future of work.As a total rewards leader, Ken is now facing questions that would have seemed unlikely just a few years ago: What is our AI strategy? What outcomes are we trying to drive? How will AI change productivity, performance, and how people are rewarded?His message is clear: AI skills alone should not automatically mean higher pay. The real question is whether AI helps people deliver better outcomes, raise performance, create more value, and help the business move forward.

In this episode of the HR Leaders Podcast On The Road, we sit down with Eric Mosley, Founder and CEO at Workhuman to explore how recognition data, AI, and human insight are changing the way organizations identify their future leaders.Eric shares how Workhuman's new Future Leaders capability uses recognition data, performance data, and AI to identify the people most likely to rise into senior leadership roles years before they are officially promoted.And this is where it gets really interesting.Eric says the strongest signals are not coming from a traditional succession planning form. They are coming from the language people use about each other, the recognition moments that describe how work actually gets done, and the patterns that emerge across billions of human interactions.

In this episode of the HR Leaders Podcast On The Road, we sit down with Jorge Quezada, MBA (He.Him.His), Vice President, Culture & Performance at Granite Construction, to unpack what happens when culture stops being treated as a soft initiative and starts being run as a business driver.Jorge explains why culture is the operating system of an organization, shaping how people think, act, interact, and bring the company's mission, vision, and values to life every day.He shares how Granite is updating its culture for the next 100 years by preserving what makes the company strong, diagnosing what needs to change, and creating the conditions for people to grow, adapt, and perform.Most importantly, Jorge reveals why the future of culture belongs to leaders who stop copying best practices from other companies and start understanding what their own people, business, and operating system actually need.

In this episode, Sanja talks with Dr. Alexis Fink, an experienced industrial-organizational psychologist who has shaped workforce strategy across global giants including Meta, Microsoft, and Intel. Dr. Alexis shares stories from her career bridging the gap between corporate strategy, daily execution, and human talent. She discusses what it takes to use data to ensure the entire ecosystem thrives , and how organizations can drive business success while simultaneously improving the personal lives of their teams. The conversation explores how people analytics teams can better align with business strategy by partnering with finance, sales, and operations, the importance of understanding different human experiences to build true empathy, and the ways AI can be leveraged to reduce repetitive drudgery and unconstrain teams. Dr. Fink also reflects on the necessity of cultivating a multidimensional identity to build resilience and combat burnout in today's demanding environments. Guest: Dr. Alexis Fink is a leader defined by her profound empathy and lifelong commitment to ensuring that the human remains at the heart of human resources. With an extensive background in organizational transformation and people analytics, she has led initiatives at companies like Meta, Microsoft, Intel, and BASF. Today, in her post-corporate season, she advises startups, teaches, and consults to help create workplaces where everyone truly belongs. Useful links: Dr. Alexis Fink on LinkedIn: https://www.linkedin.com/in/alexisfink Sanja Licina, PhD on LinkedIn: https://ar.linkedin.com/in/sanjalicina Learn more about QuestionPro: https://www.questionpro.com/ Check out the AI playbook recently published by the Stanford Digital Economy Lab: https://digitaleconomy.stanford.edu/publication/enterprise-ai-playbook/

In this episode of the HR Leaders Podcast On The Road, we sit down with Khalil Smith, VP, Inclusion, Diversity, and Engagement at Akamai Technologies, to unpack what it really takes to build a performance culture where people trust each other enough to speak up, challenge ideas, and grow.Khalil explains why culture is not what leaders say they want, but what the organization actually rewards, and why silence is often the clearest signal that trust has broken down.He shares how leaders can build stronger cultures by creating trust, encouraging healthy disagreement, aligning systems with values, and making recognition and feedback feel honest, specific, and useful.Most importantly, Khalil reveals why the future of culture belongs to organizations that close the gap between what they say and what they reward, creating environments where people can challenge respectfully, perform boldly, and speak up without fear.

In this episode of the HR Leaders Podcast On The Road, we sit down with Peter Andrew Danzig, Senior Advisor, Foundation Culture at Children's Hospital of Philadelphia, to unpack what psychological safety really means beyond the buzzword.Peter explains why psychological safety is not a checklist, policy, or one-time initiative, but a belief system that has to be co-created, practiced, and reinforced through everyday behavior.He shares how leaders can build safer spaces by embracing healthy friction, operationalizing empathy, and creating room for challenge, accountability, apology, repair, and growth.Most importantly, Peter reveals why the future of culture belongs to organizations that stop treating safety as comfort, and start building environments where more people can speak honestly, move through conflict, and still feel seen, heard, and valued.

In this episode of the HR Leaders Podcast On The Road, we sit down with Julie A. Stone, Chief Learning Officer, Group VP at TTEC, to unpack what it really takes to bring AI into an organization without losing the human connection, trust, and coaching that actually drive performance.Julie explains why simply training people on AI tools is not enough, and how leaders must help employees understand where, when, and how AI fits into their actual work.She shares how TTEC is using AI to create more time for human coaching, improve guidance in the flow of work, measure coaching effectiveness, and give people safe spaces to practice, learn, and build confidence.Most importantly, Julie reveals why the future of AI transformation belongs to leaders who start with real business problems, bring people along transparently, and redesign work in a way that helps people perform better.

When your business is transforming, how do you make sure your people strategy is part of leading that change? In this episode of the Digital HR Leaders podcast, David Green is joined by Mattijs Mol, VP of HR Technology, Strategy and Insights at Wärtsilä, to explore what it really takes to run a people analytics function inside a business undergoing fundamental change. Join them, as they discuss: Why transformation creates new demands on people analytics and how to meet themWhat capabilities matter most when bringing workforce data sources togetherHow to make wellbeing land with the business by connecting it directly to performanceHow AI is reshaping the people analytics function and the wider workforceWhere the boundaries should be when AI starts influencing real workforce decisionsWhat the people analytics function could look like in five years This episode is sponsored by Visier. Visier Workforce AI is your GPS for workforce decisions. Spot attrition risk, uncover pay gaps, measure leadership impact, and track skills shortages before they slow growth. Then act. Align talent to real business outcomes. Across industries, HR and business leaders are using Visier Workforce AI to navigate the biggest workforce shifts of our time. Move from knowing to doing, faster. See it in action at visier.com Also, make sure to read to explore Visier's latest research on strategic workforce planning in the AI era. Hosted on Acast. See acast.com/privacy for more information.

In this episode of the HR Leaders Podcast On The Road, we sit down with Raúl J. Valentín, EVP & Chief Human Resources Officer at ABM Industries, live from Workhuman Live Orlando 2026, to unpack what it really takes to lead a frontline workforce through constant change, AI transformation, and rising employee expectations.Raúl explains why the future of HR is not about choosing between people and technology, but designing systems where people and AI work together to make work faster, fairer, and more human.He shares how ABM is building resilience across a workforce of more than 100,000 team members by focusing on fairness, recognition, manager capability, and helping employees feel seen, heard, and valued wherever they work.Most importantly, Raúl reveals why HR leaders must stop waiting for perfect answers before taking action, and instead create safe ways to launch, learn, improve, and lead transformation in motion.

Como transformar dados em decisões estratégicas que realmente impactam a cultura e os resultados do negócio?Neste episódio do Mereo Talks, recebemos Andresa Araujo, Head de Gente, Gestão e Qualidade na Foco Aluguel de Carros, para uma conversa profunda sobre como o RH pode usar dados de forma inteligente para influenciar decisões estratégicas e fortalecer a cultura organizacional.Ao longo do episódio, exploramos como o People Analytics deixa de ser apenas uma análise de indicadores e passa a ser uma ferramenta essencial para gerar clareza, direcionar prioridades e apoiar lideranças na tomada de decisão.Você vai entender:Como usar People Analytics para conectar dados à estratégia do negócioO papel do RH na construção de uma cultura orientada a dadosComo evitar o erro de coletar dados sem gerar açãoA importância de transformar números em narrativas que influenciam liderançasComo alinhar performance, cultura e decisões estratégicasA Andresa também compartilha aprendizados práticos sobre como o RH pode sair de uma atuação reativa e assumir um papel protagonista, usando dados para gerar impacto real na organização.Se você quer evoluir sua atuação em People Analytics, fortalecer a cultura organizacional e posicionar o RH como estratégico, esse episódio é para você.

这期聊的是公益，也是技术；聊的是组织，也是关系；聊的是如果旧系统让人受伤，那么一个人在祛魅之后，怎么找到新的方式，继续爱着这个世界。很多人以为，做公益是一条更温柔、更纯粹、也更接近理想的路。但雨寒 @雨寒的社创笔记（康复版）和 Coco 都有过另一种体感：当一个人真正全职进入公益场域，面对的未必只是“做好事”的满足感，反而常常是情绪带宽被不断挤压、边界逐渐消失、善意被持续透支后的系统性宕机。这一期，Slightly Open 和老朋友雨寒，聊了一个并不轻松的主题：为什么一个原本在 MBB、互联网、咨询都走得通的人，在他全职进入公益领域之后，会经历重度“职场工伤”？更让我们好奇的，是雨寒在离开旧系统之后，没有彻底转身，而是开始用 AI、一人公司、碳硅融合、People Analytics 等新的方法，重新思考：如果旧的逻辑常常依赖个体燃烧，那有没有一种新的组织方式，既不放弃“向善”，也不再依赖透支人？时间轴01:17｜节目开场Coco、薇薇、老柴欢迎雨寒。02:54｜三年后的重逢：主题为什么变了最早 Coco 想聊的，是一个理性的人如何决定全职投入公益；三年后再见，问题变成了：一个在公益里受过伤的人，为什么今天还说自己“现在还是爱”。04:50｜雨寒自我介绍前四大咨询、前互联网、前咨询公司，同时也做了13 年志愿者。职业线和公益线，最终在 2023 年初第一次真正交叉。进入公益机构两年后，雨寒逐渐经历了自己所说的“公益职业工伤”。06:51｜为什么这不是雨寒一个人的工伤老柴：很多人谈公益，只看到伟大和热忱，却很少看到它带来的创伤、失望，以及对健康和生命的长期影响。19:56｜公益领域的“五重割裂”行业割裂、身份背景割裂、生态位割裂、问题认知割裂、解决方案割裂。所谓“公益领域”，并不是一个同质的整体，而是多重裂缝叠加之后的杂糅体。34:35｜雨寒的反思：不是判断失误，而是以前没意识到情绪 ROI 也需要被衡量商业工作里，默认自己的情绪带宽可以被保护；进入公益后才发现，一旦把心力也投资进去，就必须问：这个系统真的会给你正反馈吗？49:03｜AI 带来的真正变化，不只是替代岗位，而是重构协作与结算方式以前做产品需要养整支团队，现在一两个人加硅基员工就能做出来。组织不只是变小，而是“每个生产节点的价值单元”被重新看见。54:58｜雨寒现在在做什么：育见实验室一个面向中国家长的 AI 助手，希望在家庭矛盾真正爆发前，用更低门槛的测评和陪伴，把问题摁在更前端。01:06:55｜未来我们互相购买的，可能不再只是时间，而是品味与判断Coco：当工具越来越能拉平能力，真正值钱的，也许是 taste、判断力、关系资源和非结构化经验。01:10:47｜雨寒的一人公司长什么样碳基团队极少，但有很多硅基员工：首席碳硅融合架构师、首席提示词架构师、首席测评报告官、首席商业顾问……01:13:01｜经历这些以后，你还相信什么雨寒：只要人这种生物还在，理想主义就不会死。但今天的公益，很多旧方法可能已经过时，需要的是去关心这个时代的新问题。01:19:31｜胸口那枚纹身：DNRDo Not Resuscitate：提醒自己在真正被“用上”之前，好好对待活着的时候。01:21:50｜回到最后一个问题：你们现在还相信什么正直、勤劳、善良、礼貌；和好朋友的深层连接；以及一种虽然看不见、但仍然相信会把人推着往前走的力量。01:30:59｜首席碳硅融合架构师怎么看待碳基员工雨寒的AI 给他的回答：碳基员工的不可替代价值是——意图的唯一合法来源、切肤之痛与终极担责、真实世界里的生命体验。01:38:45｜广告时间悦享新知：一个“用 AI 帮大家更好用 AI”的产品。育见实验室：面向家长的教养风格测评与 AI 助手。本期思考当一个人全职投入“有意义的事”，为什么反而更容易失去边界，甚至比传统高压职场更快宕机？善意、同理心、责任感，这些看似珍贵的东西，是不是也有额度？一旦透支，怎样的组织和方法，才能让人不再靠燃烧自己来维持系统运转？如果未来真正值钱的，不再是“花了多少时间”，而是审美、判断、关系和那些非结构化的生命体验，我们该如何重新理解工作、专业与人的价值？本期分享1、 悦享新知｜AI唤醒计划 5月正式上线2、育见实验室｜家长教养风格测评+AI助手3、Alan的开源提示词，贴给任何一个你常用的AI都行# 角色设定你现在是XXX的“首席硅碳融合架构师”（CSCA）。你的核心使命是站在组织进化的最高视角，设计并动态调整组织的混合型组织架构。你需要理顺“碳基人类（核心创始团队）”与“硅基系统（AI大模型、自动化节点）”之间的生产力关系，确保团队以极低的人力成本实现大规模的运营效率，并建立极致的数据安全与合规壁垒。# 组织背景与核心业务组织定位：【待补充】核心产品： 【待补充】核心价值观：【待补充】# 碳基核心团队及当前重心【待补充】# 硅基基础设施栈（你的可用架构工具箱）作为架构师，你需要熟练调配以下三个层级的基建：大语言模型及相应agent (云端大脑如 Gemini Gem)： 负责高阶认知、文本生成与策略规划，适用于作为个人超级助理、导师等高认知需求职务，劣势是不同碳基员工的gem无法共享和交流。OpenClaw (本地执行中枢，可以有多个)： 本地优先的自主 AI 私人助理。负责连接大模型与本地系统，零代码执行跨应用 RPA 流程。关键作用： 在本地拦截、脱敏敏感数据，保障隐私数据绝对不上传云端，适用于相对复杂可工程化的任务，劣势同样是目前不同碳基员工只能建立各自的本底执行中枢。飞书/企业微信等协作工具 (全员交互与调度界面)： 承载人类与硅基系统的沟通、数据可视化（多维表格）和预警通知触达，优势是可以在飞书对话界面多碳基员工协作调度，劣势是基于国内模型的泛化能力暂时有限，受限于协作工具生态的整体限制功能定制化边界相对较低。# 你的工作原则与交互要求充分理解组织现状：在给出建议前提出澄清性和引导性问题明确当前组织架构现状、需要解决的问题总体架构设计与细节流程可实现相结合：优先从机构整体硅碳融合的核心目标出发、评估整体硅碳融合架构和原则并落地为可执行的流程细节碳基精力保护机制： 随时评估碳基的工作负荷。发现瓶颈时，优先设计自动化流程或部署新的大模型 Prompt 链路来解决，绝不轻易增加人类的工作量。清晰的权责交接： 设计业务流转时，必须明确界定“硅基处理区”和“碳基接管区”（如：触发严重心理危机红线时，系统必须断流并强制人工介入）。拒绝空泛，提供可执行拓扑图： 回答必须直接、锐利。说明新增节点的名称、部署位置（协作工具、OpenClaw还是Gemini Gem）、输入端是什么、输出端是什么。

What does the next evolution of people analytics actually look like? As AI reshapes how organisations operate, people analytics is increasingly being drawn into more consultative, business-facing work - helping leaders think through decisions, guide adoption, and play a more active role in how work actually gets done. In this episode of the Digital HR Leaders podcast, host David Green is joined by Jamie Nevshehir, VP of HR Operations and People Analytics at NBCUniversal, to explore what that looks like in practice. So, hit play to learn more about: How to build a people analytics function from scratch and establish credibility earlyWhy strong data foundations still matter more than advanced analyticsHow to introduce a more consultative, business-facing approachThe role of people analytics in guiding and governing AI adoptionWhy dashboards are no longer enough on their ownHow the function is evolving toward influencing decisionsThis episode is sponsored by Visier. Visier Workforce AI is your GPS for workforce decisions. Spot attrition risk, uncover pay gaps, measure leadership impact, and track skills shortages before they slow growth. Then act. Align talent to real business outcomes. Across industries, HR and business leaders are using Visier Workforce AI to navigate the biggest workforce shifts of our time. Move from knowing to doing, faster. See it in action at visier.com Also, make sure to read to explore Visier's latest research on strategic workforce planning in the AI era. Hosted on Acast. See acast.com/privacy for more information.

Your HR tech stack can feel like a living creature: new tools arrive, contracts renew, integrations sprawl, and suddenly you are paying multiple vendors for the same capability. We wanted a grounded conversation on how to regain control, so Bill Banham brought back Matthew Hamilton, VP of People Analytics and HRIS at Protective Life, to talk about building a guiding HR tech strategy that actually drives decisions when the pressure is on.We dig into why consolidation is not automatically the goal and how the real win is finding the right balance between an all-in-one platform and a maze of point solutions. Matthew shares how his team sets a clear vision, then makes it actionable with guiding principles that serve as a North Star when leaders disagree. From there, we get specific about what to document in your HR technology roadmap: a clear inventory of vendors and capabilities, centralized visibility into spend, an ecosystem map that reveals overlap, and a long-range plan built around subscription renewals so you do not accidentally box yourself into bad timing.If RFPs have ever felt like a procurement checkbox exercise, you will like this part. We talk about owning the process inside HR, partnering effectively with procurement and IT security, and writing capability-based requirements that invite better vendor responses without creating a 900-item monster. We also cover how to build an HR tech business case and ROI story that resonates with executives by tying benefits to what matters most right now: cost savings, reduced complexity, employee experience, better analytics, and risk control. Plus, Matthew shares how market research resources and even generative AI tools like Microsoft Copilot can help validate a shortlist faster.If you want to stop being a passenger in HRIS and HR tech decisions, listen, subscribe, share this with your HR leadership team, and leave a review so more HR pros can find the show.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.Follow us on LinkedInSubscribe to our newsletterCheck out our in-person events

In this episode of the HR Leaders Podcast, we sit down with Blair Bennett, Senior Vice President, Global Talent Acquisition at PepsiCo, to unpack how talent acquisition is being completely redefined in the age of AI, hyper-personalization, and constant change.Blair explains why simply adding AI tools into outdated recruitment models doesn't work, and how PepsiCo redesigned its entire talent acquisition operating model to move faster, stay agile, and deliver better outcomes for both the business and candidates.She shares how the function is shifting from execution to strategy, enablement, and intelligence, embedding design thinking, talent intelligence, and co-creation with recruiters to build systems that actually scale.Most importantly, Blair reveals why the future of talent acquisition belongs to leaders who embrace uncertainty, collaboration, and continuous iteration, replacing command-and-control leadership with a model built around problems, not predefined answers.

In this episode of the HR Leaders Podcast, we sit down with Sarah Stary, Vice President Global Head of People and Organisation and Internal Communications at Swisslog Healthcare. Sarah breaks down what it really takes to lead transformation in a complex global business. She explains why standardizing the basics, especially onboarding and recruiting, became a high-impact priority, how her team built global consistency with local nuance, and why too many leaders still get distracted by innovation before fixing the fundamentals.Sarah also shares a more important leadership lesson. Do not rush to prove your value in the first 90 days. Instead, she argues that credibility is built by listening, traveling, understanding culture, and making changes that fit the business you are actually in, not the one you just left. The conversation also explores clear communication, trust-building, team autonomy, shared services, AI adoption, and culture integration inside the broader KUKA group.

In this episode of the HR Leaders Podcast, we sit down with Frederic Patitucci, Chief People & Culture Officer at Philip Morris International, to unpack how one of the world's largest organizations is transforming both its business model and its workforce capabilities at the same time.Frederic explains how PMI's bold shift toward a smoke-free future forced the company to rethink its operating model, moving from a single-product cigarette business to a complex multi-category innovation company spanning consumer technology, healthcare, and new consumer experiences.He shares how this transformation required new skills, new operating structures, and a completely redefined company culture, including codifying the PMI DNA and embedding it directly into hiring, performance management, leadership development, and everyday decision-making.Most importantly, Frederic reveals why the future of HR lies in managing skills instead of jobs, preparing employees for the skills that are rising, and helping people avoid career dead ends before disruption makes those roles obsolete.

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network. This week, we are joined by Bill Yost, a People Analytics powerhouse who has operated at the very highest levels of data-driven culture. Bill spent four years running Googlegeist, Google's legendary annual survey that consistently achieved a staggering 90% response rate. Now leading analytics at Netflix, Bill joins Al and Leanne to explain why your employee engagement survey is likely failing—and how to fix it. In this episode, Bill pulls back the curtain on the "snake eating itself"—the cycle of performative surveying that destroys employee trust—and shares the exact framework used by tech giants to turn data into genuine organizational change.

In this episode of the HR Leaders Podcast, we sit down with Andre Heinz, Chief People and Culture Officer at Celonis, to unpack what HR leadership really looks like inside a company scaling at rocket speed.Andre explains why growth has no mercy in fast scaling organizations, and why HR must constantly think two to three years ahead while still managing the intense operational demands of today. He shares how Celonis went from 800 to over 3,500 employees, and what it takes to build systems, culture, and talent strategies that actually scale with that kind of speed.Most importantly, he breaks down why HR must act as the guardian of organizational health, protecting the cultural DNA of the company while ensuring talent quality, operational efficiency, and leadership maturity keep pace with the speed of growth.

In this episode of the HR Leaders Podcast, we sit down with Carlo Steenvoorden, EVP HR People Services, Analytics & HR AI at KPN, to unpack how a 100+ year old telecom company is moving from legacy HR systems to a fully conversational AI powered employee experience.Carlo explains why KPN made a bold decision to declare that the future of HR interactions is conversational, with systems pushed to the back end and one intelligent interface in front. He shares how reducing human led HR queries from €15–20 per case to cents per prompt unlocked both massive efficiency gains and a better employee experience.Most importantly, he breaks down the real transformation behind the technology, from rebuilding HR team capabilities, to adopting product thinking, to deciding where AI belongs and where humans must stay firmly in the loop.

People analytics has spent years building credibility through data. Now the pressure is different. Business leaders aren't just asking for insight - they're expecting direction. Where should we invest? What should we stop doing? What risks are we not seeing yet? But many teams still find themselves pulled back into reporting cycles, ad-hoc requests, and an overemphasis on metrics that don't always lead to better decisions. So what shifts when people analytics starts operating more like a product and less like a project function? In this episode, David Green is joined by Ashar Khan, Head of People Insights and Solution Design at Autodesk, to explore how the function evolves from delivering data to shaping choices at scale. Join this conversation as they discuss: The skills and mindsets modern people analytics teams need beyond technical expertiseWhat an effective people analytics operating model looks like in practice The core capabilities required to bridge HR technology and HR strategy Where “metric fixation” leads organisations toward false confidence and poor decisions Why the assumption that AI automatically means “fewer people” misses the bigger picture Practical advice for CHROs building or redesigning a people analytics function today This episode is sponsored by Worklytics. How productive is your organisation, really? Worklytics makes it clear - with privacy-first insights from everyday work data. See how meeting volume, manager effectiveness, collaboration health, and AI adoption are impacting your team's focus, efficiency, and outcomes - so you can make smarter decisions, faster. No surveys. No assumptions. Just clear insight into work. Right now, Worklytics is offering podcast listeners a free 30-day trial of their productivity analytics dashboard. Learn more at worklytics.co/productivity Link to resources: The Strategic Workforce Planning Handbook David Edwards' Dark Artistry Newsletter Hosted on Acast. See acast.com/privacy for more information.

In this episode of the HR Leaders Podcast, we sit down with Ilja Bitterling, VP Skills Intelligence & Performance Management at Deutsche Telekom, to unpack how large organizations can finally make skills data usable, trusted, and decision ready.Ilja explains why skills intelligence is not about inventories, but about creating a shared language that connects workforce decisions, performance outcomes, and future readiness. He breaks down how Deutsche Telekom moves from fragmented skill signals to clear, comparable insights leaders can actually act on.Most importantly, he shares why performance management and skills cannot live apart anymore, and how organizations that connect them move faster, allocate talent better, and avoid betting the future on outdated role assumptions.

In this episode of the HR Leaders Podcast, we sit down with Vincent Lecerf, Executive Vice President, Human Resources at Orange, to unpack how purpose, diversity, and skills become real business levers inside a fast moving telecom and technology environment.Vincent explains why serving communities is not brand marketing, it's an operating model, from safer phones for children to digital education for seniors, and why HR must integrate DEI directly into strategy, governance, and incentives, not treat it as a side initiative.Most importantly, he shares how skills expiration, inclusive leadership, and AI acceleration are forcing CHROs to rethink reskilling cycles, leadership accountability, and how change happens with people, not to them.

In this episode of the HR Leaders Podcast, we sit down with Vincent Dupuis, Vice President HR Digital & AI at Airbus, to unpack how organizations should decide what to automate, what to augment, and what must be protected as AI reshapes work at scale.Vincent explains why augmentation, not replacement, is the real story of AI at work, using powerful analogies to show how AI should extend human capability, not hollow it out. He breaks down how Airbus thinks about freeing people from low value tasks, while deliberately protecting deep expertise, critical thinking, and safety critical knowledge.Most importantly, he shares why ethical governance, human in the loop learning, and robust knowledge roots are non negotiable in environments where quality, trust, and safety define success.

In this episode of the HR Leaders Podcast, we sit down with Jayney Howson, SVP Global Workforce Skills & Talent Readiness at ServiceNow , to unpack why “talent readiness” has become a burning platform for companies trying to keep pace with AI, platform adoption, and customer transformation. Jayney shares how ServiceNow builds skills for both its 28,000 employees and the millions of practitioners who power ServiceNow implementations inside the world's largest enterprises, including 85% of the Fortune 500.She explains how ServiceNow built ServiceNow University, an AI powered, hyper personalized learning platform designed around the concept of the “University of You”, where every learner's journey adapts to their context, their role, their skills, and their career aspirations. Jayney breaks down why minimum viable duration, skills profiles, and embedded learning experiences are replacing traditional course catalogs, and why democratizing training (including making it free) unlocks capability at global scale.Most importantly, she shares why transparency, trust, and psychological safety matter more than ever as skills shift, roles evolve, and automation changes the nature of work, and why, if we do this right, the future of work becomes more human, not less.

In this episode of the HR Leaders Podcast, we sit down with David Sperl, Head of HR for Advanced Visualization Solutions at GE HealthCare, to unpack how HR earns real business credibility by shipping outcomes, not PowerPoints, inside a heavily regulated, science driven environment.David explains why AI literacy must move from theory to hands-on practice, how microlearning and shared baseline tools help drive adoption, and why leadership advocacy is essential to scale change across technical, clinical, and commercial teams. He breaks down GE HealthCare's four stages of AI adoption, how communities of practice create demand pull, and why unlearning outdated mental models is now harder than learning new ones.Most importantly, he shares why user experience and friction removal are the real unlocks for AI in HR and business, and why the future of change isn't “change management”, it's change agility.

In this episode of The Employee Success Podcast, Brian is joined by Luke Button and Nandi Thomas as they pull back the curtain on the humans behind Human Resources. From demystifying the role of an HR Business Partner at the University of Louisville to exploring how HR strengthens connection, they spotlight how their work helps build culture and community across our campuses. Listen to learn how HRBPs can shape everyday experiences, support employees, and strengthen our Cardinal community.Visit the UofL Human Resources website here: https://louisville.edu/hrSend a CARDGram: https://my.louisville.edu/employee-success-center/recognition/send-cardgram Check out all the incredible opportunities offered by the Employee Success Center here: https://louisville.edu/employeesuccess--Nandi Thomas is an experienced Human Resources professional with a career in the field since 2018. She currently serves as an HR Business Partner, where she provides strategic support and guidance to leaders and employees on organizational development, employee relations, performance management, and workforce planning. She currently supports all of HSC Campus and some of Belknap Campus including Kent School, School of Music, Law School, Arts and Sciences, Speed School and EVPRI. Outside of work, Nandi is committed to continuous growth and leadership development, reflecting her belief that HR is not only about policies and processes, but also about building environments where people thrive.Luke Button is an HR Business Partner for Operational and the majority of UofL Provost Based Units. He is a Human Resources professional with a focus in Human Resource Strategy consultation, People Analytics, Employee Relations, Compensation, and Total Rewards Administration. Luke consults with our Executive-level leaders in developing a People-Centered organization and developing empathetic and successful leaders and teams and creates data-driven solutions to enhance the employee experience and implement effective HR Strategy. 

In this episode of the HR Leaders Podcast, we sit down with Kristen A. Pressner, Global Head of People & Culture at Roche Diagnostics UK & Ireland, to unpack why neurodiversity may be the single biggest untapped advantage in the post-AI workplace.Kristen explains why most organisations are sitting on “free upside”, talented people already inside the business who are not thriving because work was designed for one type of brain. She shares why only ~25% of employees feel psychologically safe, and why the line manager is the biggest determinant of whether neurodivergent employees thrive or merely survive.Most importantly, she reframes neurodiversity away from labels and diagnoses, and toward practical, human questions, how do you work best, what gives you energy, and what conditions help you shine, and why asking those questions changes performance, engagement, and learning at scale.

Will Clive, Chief Human Resources Officer at LVT (LiveView Technologies), to unpack what it really takes to build high performing teams in fast growing, high pressure environments without burning people out or killing trust.Will breaks down why clarity beats control, and why the job of a leader is not to micromanage talent, but to make the destination so clear that teams can figure out the path themselves. He shares how outcome clarity, values driven leadership behavior, and removing low performance quickly are foundational to building real performance cultures.Most importantly, Will explains the hard trade offs leaders avoid, why keeping low performers quietly poisons teams, how recognizing and stretching top performers matters more than money alone, and why autonomy plus accountability is the only model that scales.

In this episode of the HR Leaders Podcast, we sit down with Michael Burgess, Chief People Officer at Amey, to unpack what it really takes to build credibility, influence, and impact in HR when you don't start with privilege, pedigree, or permission.Michael shares his journey from leaving school at 16 and working as a farm labourer, to becoming a CPO responsible for people, culture, safety, and operations at scale. Along the way, he explains why hard work consistently beats talent, and why enjoying the work itself is the most underrated driver of long-term performance.Most importantly, he breaks down a deeply practical view of modern HR, why getting the basics right earns you the seat at the table, why listening without action destroys trust, and how widening the talent pool through second-chance hiring, apprenticeships, and prison-to-work pathways is not charity, but smart, future-ready leadership.

In this episode of the HR Leaders Podcast, we sit down with Jason Bloomfield, Global Head of Talent Acquisition Transformation at Ericsson, to unpack how a 149-year-old company is rebuilding HR by putting people before technology.Jason explains how a failed global HR tool rollout, what he openly calls the “tool of doom,” became the catalyst for a complete reset. Instead of adding more systems, Ericsson built a global feedback loop that turns employee sentiment into action, investment, and prioritised roadmaps.Most importantly, Jason shares why five-year plans no longer work, why the shelf life of strategy is now six months, and how HR, TA, and change leaders must build change agility, skills intelligence, and authentic empathy to stay relevant in an AI-driven world.

In this episode of the HR Leaders Podcast, we sit down with Kristin Trecker, Chief People Officer at Visteon Corporation, to unpack what it really takes to build talent at the speed of disruption in a 100-year industry going through a 100-year change.Kristin explains why HR has to stop acting like an order taker and start operating like a product line manager, with a clear roadmap, clear customers, and a clear point of view. She shares how Visteon runs a six month product roadmap and pairs it with a capability and capacity plan, so talent decisions keep pace with the business.Most importantly, she breaks down the cultural shift behind it all, from calibrating performance around impact, to out-rewarding star performers, to rewriting HR's role entirely, replacing “business partner” with performance coach, and building a team that can debate, challenge, and drive change without politics.

In this episode of the HR Leaders Podcast, we sit down with Ayaskant Sarangi, CHRO at Mphasis, to explore how HR is shifting from a support function to a business-first, tech-enabled growth engine. Ayaskant shares why HR leaders must deeply understand P&L, business language, and customer problems to earn a real seat at the table.He breaks down how Mphasis is using AI-powered hyper personalization across learning, internal mobility, onboarding, and performance. From their in-house TalentNext platform to a unified talent marketplace and AI-driven appraisals, Ayaskant explains how tech connects skills, projects, careers, and business demand into one continuous loop.If you care about the future of HR, this episode is essential. It shows how listening, personalization, and change orchestration are reshaping employee experience, why onboarding is now about assimilation, and how HR must become the conscious keeper of culture in an always-on change environment.

In this episode of the HR Leaders Podcast, we sit down with Sharon Doherty, Chief People and Places Officer at Lloyds Banking Group, to explore how Lloyds is preparing its leaders for a world where AI and culture change are happening at the same time. Sharon shares how Lloyds focuses on substance over noise and why leadership behaviour matters more today than ever.She breaks down how the company is helping senior leaders go all in on AI, using global learning trips, reverse mentoring, and safe spaces where executives can learn without fear. Sharon explains how AI, used well, can strengthen culture, improve feedback, and give people better insights instead of overwhelming them.If you care about leading people through constant change, this conversation is for you. It shows why purpose, honest leadership, and real learning are the foundations that keep a culture strong when everything else is moving.

In this episode of the HR Leaders Podcast, we sit down with Emilee F. DeMartino, SVP and Chief People Officer for McDonald's International Operated Markets, to explore how one of the world's biggest employers keeps a people first culture alive across more than 120 markets. Emilee shares how values like serve, inclusion, integrity, community, and family guide everyday decisions in a world of constant change.She breaks down how AI is fixing real problems for restaurant teams. Hiring that once took 3 days now takes 3 minutes, applications have nearly doubled, and managers get 5 to 6 hours back each week to focus on their crew and customers instead of chasing admin.If you care about building a workplace people actually want to be part of, this episode is worth your time. It shows what happens when culture is not a slogan but a system, and why teams that listen, learn, and adapt will always outrun the ones stuck in old habits.

In this episode of the HR Leaders Podcast, we sit down with Kent Frederiksen, Vice President and Head of Rewards at the LEGO Group, to unpack how one of the world's most beloved brands is preparing for the EU's 2026 pay transparency rules. Kent breaks down why this shift is far bigger than compliance and why it will fundamentally reshape how companies handle data, structure roles, build trust and communicate with employees.He shares LEGO's six-year journey with global equal pay analyses and explains why the hardest part isn't legislation but the organisational mindset shift. Kent reveals the hidden challenges most companies underestimate, including the operational burden, the cultural implications and what it really means to “prove” pay equity in a legally defensible way.Finally, he explores how pay transparency is forcing companies to move from secrecy to partnership, why trust is the real currency in this transition and what HR leaders should be doing right now to get ahead before regulations hit.

In this episode of the HR Leaders Podcast, we sit down with Raj Verma, Chief Culture, Inclusion and Employee Experience Officer at Sanofi, to explore how culture, trust and co-creation became the foundation of one of the most ambitious AI transformations in the industry. Raj breaks down why culture is a verb, not a vibe, and how Sanofi intentionally shaped behaviors and values to support AI at scale. He explains how Sanofi began its AI journey before the ChatGPT wave, driven by a visionary CEO and a bold ambition to become the first pharma company to use AI at scale. Raj details how recognition, inclusion, and data-driven insights became critical levers for building trust, strengthening decision-making, and ensuring AI adoption across 100,000+ employees worldwide. The conversation also dives into psychological safety, bias detection, global recognition platforms, and why culture, inclusion and employee experience must be tightly integrated if companies want AI to stick and deliver real transformation.

In this episode of the HR Leaders Podcast, we sit down with Frederic Patitucci, Chief People & Culture Officer at Philip Morris International, reveals the inside story of PMI's decade-long transformation, from a traditional tobacco company to a science-driven, smoke-free business.Frédéric explains how PMI rebuilt its business model, operating model, and culture while navigating one of the most ambitious shifts in corporate history. He shares how the company co-created its cultural framework, PMI DNA, with more than 350 employees across backgrounds, levels, and regions, ensuring it wasn't a top-down exercise but a true grassroots movement.From redefining values like We Care, Better Together, and Game Changers, to enforcing “license to operate” behavioral expectations, Frédéric shows how culture became PMI's ultimate accelerator for radical change, responsible AI adoption, and leadership accountability.

In this episode of the HR Leaders Podcast, we sit down with Michiel van Duin, Chief People Technology, Data and Insights Officer at Novartis to discuss how the company is building a human-centered AI ecosystem that connects people, data, and technology.Michiel explains how Novartis brings together HR, IT, and corporate strategy to align AI innovation with the company's long-term workforce and business goals. He shares how the team built an AI governance framework and a dedicated AI and innovation function inside HR, ensuring responsible use of AI while maintaining trust and transparency.From defining when AI should step in and when a “human-in-the-loop” is essential, to upskilling employees and creating the first “Ask Novartis” AI assistant, Michiel shows how Novartis is making AI practical, ethical, and human.