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In today's episode Aj brings on a special guest (Karen Jaw-Madson) Karen Jaw-Madson is principal of Co.-Design of Work Experience, author of Culture Your Culture: Innovating Experiences @ Work (Emerald Group Publishing, 2018), founder of Future of Work platform A New HR, executive coach, and instructor at Stanford University's Continuing Studies Program. She enables decision makers to address organizational challenges .In this episode they discuss a wide ranging discussion around all things Employee Experience along with a bit of content selling exploration! Hope you enjoy today's episode. Below is a bit of context on Karen I hope you will appreciate and enjoy! Thank you again Karen. Links to impactful references: The latest on the economy and jobs, their post said "Hiring in the U.S. continued to exceed expectations in November as employers added 263,000 jobs and wages jumped" https://www.nytimes.com/live/2022/12/02/business/jobs-report-november-economy?smtyp=cur&smid=tw-nytimes#jobs-report-november The Accenture Study which speaks to the perception gap between leaders and employees: https://www.accenture.com/_acnmedia/Thought-Leadership-Assets/PDF-2/Accenture-Getting-To-Equal-2020-Research-Report.pdf Links to Karen's books: Culture Your Culture: Innovating Experiences @ Work : https://amzn.to/3hE5Nwy Punk XL (Experience Leadership): https://amzn.to/3UQzsB5 The Secret Sauce For Leading Transformational Change: https://amzn.to/3UzoqAn Mobile Medicine: Overcoming People, Culture, and Governance: https://amzn.to/3E2bNa4 Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration https://amzn.to/3hxMi93
Welcome back friends to our podcast, unlocking your world of creativity, the podcast, where we talk about how to get inspired and how to organize our ideas. And most of all, how to gain the confidence and the connections to launch our creative work out and to the world. Today we've got a unique set of guests who are gonna talk to us about transformational change and creativity, and how to apply our creativity in whatever creative practitioners might be working on right now. They are Ian Ziskin and a panel of collaborators, Linda Naiman, Susan Robertson, Kelly Bean, and Karen Jaw-Madson. Ian leads a group called the consortium for change and has just published a book, The Secret Sauce For Leading Transformational Change The book is a collaborative effort by Ian and the Consortium for Change. Written by a diverse, and inclusive community of contributors and business experts, The Secret Sauce guides readers through navigating change on an individual, organizational, and societal level. Every essay is unique, ranging from deeply personal challenges like confronting a life-threatening cancer diagnosis to reimagining the organizational and societal impact of a world of work without jobs. Readers will learn concepts and techniques to engage the mind, navigate vulnerable moments, cultivate adaptive leadership, and much more. Linda Naiman is joining the fourth industrial revolution and going technical, designing, and producing an online on-demand course on creative resilience.Kelly Bean is the principal of parent strategy partners based in Charlottesville, Virginia, and has been working with organizations and universities on how to integrate learning into everything we do on a daily basis.Karen Jaw-Madson Has been primarily spending her time between executive coaching and consulting in leadership culture, diversity, talent optimization, and change. She has also been spending a lot of time teaching as well as advising and investing in the startup space and developing a research project at the intersection of DEI and culture.Susan Robertson is working on her third book, real Cultural Transformation To Change. She is doing a lot of executive coaching on how to get into the C-suite and has a special interest in working with culture change in the healthcare industry.We opened our discussion with what were some of the underpinnings that he began to explore when we cooked up the idea to put this book together.Those leaders who are actually successfully leading sustained transformational change why and what are they doing? The second question that we began to explore was a lot of situations where transformational change is not successful. Why do we so often fail? to touch on the broader concept of large-scale transformational change. We also dove into each author's sense of what transformational change was as they contributed to the book. We also started with a bit of a hypothesis or premise that we wanted to explore. Basically, the assumption that all transformation is changed, but is all changed transformationalLinda Naiman: transformation has to do with an evolved state where you go transform from unawareness to awareness or to higher awareness and to create an improved quality.Her contribution to the book has to do with using the arts as a catalyst for transformation in people, and in organizations. Kelly Bean: She says leaders have to be learners. And if you're a learner, you have every capability and possibility to be a leader. And so in order to do that, you have to practiceKaren Jaw-Madson: To be able to manage changes, you have to be good at change too. You have to be able to
Networking can inspire dread in a business leader, but taking time to build relationships is a necessary investment, helping fill knowledge gaps, identify opportunities, and ultimately, go farther and faster in business. In this episode, Akua Nyame-Mensah talks to executive coach/author Karen Jaw-Madson about how networking should be included in our daily habits, how to create authentic relationships, and how to play a role in helping to connect others as well. Don't let networking fall by the wayside because you lack confidence or don't know how to follow up after an initial meeting. Networking is like a flywheel; small efforts over time create momentum and compound as our web of relationships grows. Karen Jaw-Madson is a principal at Co.-Design of Work Experience, Editor-in-Chief of A New HR, author of "Culture Your Culture: Innovating Experiences at Work," and an instructor at Stanford University's Continuing Studies Program. She enables decision-makers to address organizational challenges that affect business performance, including leadership, company culture, talent optimization, and change management. She's also an investor and advisor to startups, lending her expertise - and vast network - to help others.Matching needs with others' strengths.Highlights in this episode: Akua and Karen talk about how their relationship is the result of networking - they would never have met if their mutual friend Kirin Kalia hadn't connected them.Karen offers advice for business leaders who want to do good by connecting with others.Learn how networking is a skill that can be developed with practice. Karen talks about the psychology of networking and how we are social creatures who need to make connections to survive. Connecting others is a great way to be an ally, creating an access point for people who may not otherwise have one.Karen talks about how working at many levels within organizations gives a helpful perspective to support an entire organization. Hear specific examples of how Karen's networking led to several book collaborations, some of which had many co-authors, which expanded her network even more.Love to learn? Karen talks about books she's contributing to and their fascinating topics, including writing a chapter for one book on hubris and how leaders can avoid it by being open to learning. Mentioned in this episode: Find a list of Karen Jaw-Madson's books here: https://www.linkedin.com/in/karenjawmadson/details/publications/A note from Akua: Enjoy this podcast content and guests? These are the kinds of conversations (and amazing humans) we will have in my new community and container. If you are an action-oriented and accomplished professional who is pivoting into service-based entrepreneurship and are ready to get out of theory and into practice, join my waitlist to cut through the noise and get to the money here: www.akuanm.com/cheatcodeConnect with Karen Jaw-Madson:Websites: www.designofworkexperience.com and www.anewhr.comTwitter: @karenjaw and @aNewHRFacebook: @designofworkexperience and @ANewHRInstagram: @co.designofworkexp and @a.new.hrhttps://www.linkedin.com/in/karenjawmadson/LinkedIn: @karenjawmadson and @company/co--/Connect with Akua Nyame-Mensah:Instagram: @akua_nmWebsite: www.akuanm.comLinkedIn: @akua Nyame-MensahTwitter: @akua_nmGet the secrets to break burnout and overcome overwhelm weekly: www.akuanm.com/newsletterWork with Akua one-on-one: www.akuanm.com/workHire Akua to speak at your organization: www.akuanm.com/speaking
Karen Jaw-Madson - Author, Speaker, Teacher, Advisor to Executives and Boards on the Future of Work---Welcome - 0:30Introduction to Karen Jaw-Madson - 2:00Complex Thinking vs. Reductive Thinking - 10:00Leaders Know Why Diversity Training Doesn't Work - 11:30Culture is the Thing Behind Everything - 18:00The Problem of Scale - 22:00The Future of Work - 30:00Talent Optimization - 45:00Staying on the Path - 59:00--- Culture Your Culture: Innovating Experiences at Work by Karen Jaw-Madson Karen Jaw-Madson's Unofficial Reading List Co.-Design of Work Experience Karen Jaw-Madson's Twitter Karen Jaw-Madson's LinkedIn Karen Jaw-Madson's Medium Co. - Design of Work Experience Facebook The Secret Sauce for Leading Transformational Change by Ian Ziskin and the Consortium for Change ---Pick up your copy of 12 Rules for Leaders: The Foundation of Intentional Leadership NOW on AMAZON!--- Check out HSCT Publishing at: https://www.hsctpublishing.com/. Check out LeadingKeys at: https://www.leadingkeys.com/ Check out Leadership ToolBox at: https://leadershiptoolbox.us/ Contact HSCT for more information at 1-833-216-8296 to schedule a full DEMO of LeadingKeys with one of our team members. --- HSCT Publishing: https://www.hsctpublishing.com/. HSCT LinkedIn: https://www.linkedin.com/company/hsct/. HSCT YouTube: https://www.youtube.com/channel/UCJvVbIU_bSEflwYpd9lWXuA/. HSCT Twitter: https://twitter.com/hsctpublishing/. HSCT IG: https://www.instagram.com/hsctpublishing/. HSCT FB: https://www.facebook.com/HSCTPublishing/.
Part two continues off where part one left us with Karen Jaw-Madson, principal of Co.-Design of Work Experience + author of Culture Your Culture: Innovating Experiences @ Work, and Evan Hanover, anthropologist and director for Conifer Research. Karen, Evan and Sharday, where we are defining workplace culture and co-creation and diving into how insights can […]
Changing! Nine-to-five schedules are less relevant, co-location offices are more common, and hybrid working with flexible schedules are here to stay. In Episode 29, Sharday connects with Karen Jaw-Madson, principal of Co.-Design of Work Experience + author of Culture Your Culture: Innovating Experiences @ Work, and Evan Hanover, anthropologist and director for Conifer Research.
Tom and Adrienne spent time with Karen Jaw-Madson, owner of consultancy Co. -Design of Work Experience and author of Culture Your Culture. Although this conversation concludes our series on Reimagining Human Resources, in a sense, the topic never ends. The vision for this community is to provide insights, ideas, and network that enables us to reimagine leadership considering our new reality. To build sustainable and thriving organizations, culture must continuously be in focus. The discussion formed around the question, “what does culture have to do with HR?” We explore why NOW is a critical time for organizations to assess their culture against their values and the needs of their people – employees, customers, community, and selves. Here's a hint – there's more demand for a caring organization. Cultures are woven by threads of the little things, the day-to-day behaviors that leaders and all employees demonstrate what really matters to the organization. Culture and values are experienced, not just proclaimed. Values and mission statements can be written on the walls, but it's the way people show up and what behavior is encouraged and reinforced that defines the rules and expectations of the organization. Karen explains that “culture is the thing behind everything. Anything that has the power to affect and influence perceptions, behaviors, mindsets…” So, exactly how does an organization assess their culture and change it? It doesn't happen by accident unless you want to leave it up to chance. If there is a desire to shape a culture to support those values and mission statements, it takes intention and a well-executed plan. Karen draws from, and brilliantly merges her knowledge of design thinking, HR practice, appreciative inquiry, as well as other disciplines. Most importantly, Karen stays people-focused from a business result perspective. Listen to our interview with Karen to understand how you can diagnose your current culture (team or organization) and the steps you can take immediately to impact your culture. Truly, a leadership beyond! Your voice matters. As always, we invite you to join this conversation. If you find value in this community, please invite ONE of your friends or colleagues to subscribe to our community:
Today's podcast interview, like last week's, is different. Last week I shared the first part of a two-part conversation about a new book project: Punk XL, that has just been released. Again, it is available as both a podcast and a video [see below or follow this link]. A lot has happened since Punk CX was published in 2019, and Punk XL, where XL stands for eXperience Leadership, seeks to explore what it means and takes to deliver a great experience at different levels (individual, team, organisation, customer and beyond). The book features contributions from experience "artists": Ari Weinzweig, Serena Riley, Lara Khouri, Richard Hammond, Amy Scott, Sandra Thompson, Paul Greenberg, Joyce Kim, Karen Jaw-Madson, Martin Lucas, Sandra De Zoysa, Clare Muscutt, Oisin Lunny, Tom Watts and Matt Wilson (more details about all of them are below). However, today I want to share a recent conversation with some of the "artists" I worked with on this book, namely Sandra De Zoysa, Richard Hammond, Sandra Thompson, Ari Weinzweig and Karen Jaw-Madson. I talk to them about Punk XL, what XL means for them, why it's important, why they got involved with the project, what their favourite bits of the new book are and why all of the book's proceeds will be donated to charity. This interview follows on from my recent interview – Introducing Punk XL – Interview with Serena, Lara, Amy, Joyce, Oisin and Tom – and is number 412 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.
Today's podcast interview is different. Here's how it is different: It's Part 1 of a two-part conversation about a new project. Part 2 will be released next week. It's available as a podcast and also as a video [follow this link]. But, most excitingly, it's about Punk XL, a follow up book to Punk CX, which I am delighted to say is officially released today around the world! Now, Punk CX was published in 2019 and explored what a punk rock version of customer experience (CX) could look and feel like. However, a lot has happened since then. It's no longer sufficient to talk about customer experience in isolation. To succeed, we need to think about experience holistically, especially if we are to deliver the outcomes and reach the heights we aspire to. Punk XL, where XL stands for eXperience Leadership, seeks to explore what it means and takes to deliver a great experience at different levels (individual, team, organisation, customer and beyond). Like its predecessor Punk CX, it will be composed of a series of short and punchy "tracks" organised loosely around a series of concentric rings or dimensions that will explore what eXperience Leadership means at that particular level. To add richness, perspective and depth, it features contributions from a number of different experience "artists" from around the world. Those "artists" are Ari Weinzweig, Serena Riley, Lara Khouri, Richard Hammond, Amy Scott, Sandra Thompson, Paul Greenberg, Joyce Kim, Karen Jaw-Madson, Martin Lucas, Sandra De Zoysa, Clare Muscutt, Oisin Lunny, Tom Watts and Matt Wilson (more details about all of them are below). But today, I want to share with you a conversation I have recently had with some of the "artists" I worked with on this book, namely Serena, Lara, Amy, Joyce, Oisin and Tom. I talk to them about Punk XL, what XL means for them, why it's important, why they got involved with the project, what their favourite bits of the new book are and why all of the book's proceeds will be donated to charity. This interview follows on from my recent interview – Only 2% of marketers say they experience perfect alignment with sales – Interview with Scott Addington of SugarCRM – and is number 411 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.
James and Jane are joined by Karen Jaw-Madson, author of "Culture Your Culture" and instructor at Stanford University's Continuing Studies programme, to discuss organizational cultures. As well as exploring what cultures are, Karen shares her approach to understanding and changing cultures in your organization. The episode brings a great mix of theory and practice, as well as Karen's warmth and enthusiasm for the topic!
Are you innovative or do you leave that to other people? Tamara Ghandour discovered that innovation was something we all can do. Further, it's not if we innovate, but how we innovate (we are all unique). Tamara created The Innovation Quotient Edge (IQE) (available on her website), which reveals your unique Everyday Innovator style and offers insight into how you bring your best self in everything you do. She is also the author of Innovation is Everybody's Business: How to Ignite, Scale, & Sustain Innovation for Competitive Edge. Kevin and Tamara discuss different aspects of innovation, including human-centered vs. process centered innovation and whether you want to be better or different. They touch on why we struggle to see ourselves as innovators and how to build a team of innovators who make an impact. In this episode, Tamara shares: Science and style to innovation. Triggers of innovation. How leaders create innovation. The importance of the open loop. This episode is brought to you by... Unleashing Your Remarkable Potential, Kevin's free weekly e-newsletter. It's full of articles and resources to help you become a more confident and successful leader. Additional Leadership Resources Book Recommendations: Innovation is Everybody's Business: How to Ignite, Scale, and Sustain Innovation for Competitive Edge by Tamara Ghandour Already Free: Buddhism Meets Psychotherapy on the Path of Liberation by Bruce Tift Connect with Tamara Ghandour: Website | LinkedIn | Twitter | Facebook Related Podcast Episodes: Innovating Experiences at Work with Karen Jaw-Madson. Leading Through Disruption with Tony Hunter. Business Experimentation and Innovation with Stefan Thomke. The Innovation Stack with Jim McKelvey.
Applying design thinking to culture change and employee experience - Interview with Karen Jaw-Madson, Principal of Co.-Design of Work Experience and author of a new book: Culture Your Culture: Innovating Experiences @Work. Karen joins me today to talk about the book, applying design thinking to the culture change process, the DOWE framework and what leaders and organisations should be doing to create a more innovative culture at work.
As a founder I've learnt the importance of culture the hard way. Through painful mistakes and less than happy outcomes, I realised the importance of paying attention to cultivating the right company culture to build a thriving business. However, there is no playbook on how to build the right culture. You are essentially learning from experiences and implementing in retrospect. It is the first time I came across a systematic way to craft a unique company culture and thereon deliver a unique customer experience. In this discussion with Karen Jaw-Madson, Principal at Co. - Design Of Work Experiences, Author of 'Culture Your Culture: Innovating Experiences at Work', I discuss a step-by-step approach to building a unique culture and customer experience for your organisation. Among other things, we discussed: Karen's DOWE - Design of Work Experience - framework for Step by step process of crafting a company culture How country / ethnic culture plays into company culture and how must businesses approach diversity vs culture fit? Organizational expert Karen Jaw-Madson enjoyed success as a corporate executive before pursuing a ‘portfolio career’ comprised of research, writing, consulting, teaching/speaking, and creative pursuits. As a versatile leader across multiple industries, Karen developed, led, and implemented numerous organizational initiatives around the globe. Today, this East Coast transplant to Silicon Valley (via Ireland and the Midwest) is principal of Co.-Design of Work Experience, where she enables organizations with innovative approaches and customized solutions for intimidating challenges. Focus areas include culture, organizational change, and people strategies. Her book, Culture Your Culture: Innovating Experiences @Work (Emerald Group Publishing) was released in June, 2018. She has been featured in Inc., Fast Company, Fortune, Thrive Global, as well as written for HR publications such as SHRM's HR People+Strategy, TLNT.com, HR.com's HR Strategy & Planning Excellence magazine, and HR Professionalmagazine. Karen has a BA in Ethnic and Cultural Studies from Bryn Mawr College and a MA in Social-Organizational Psychology from Columbia University. Connect with her: Website: www.designofworkexperience.com Twitter: @karenjaw Facebook: /designofworkexperience Instagram: co.designofworkexp LinkedIn: /company/co--/ Register here to get CX Conversations in your inbox.
What we’ve noticed is that people rarely give credit to culture and place it in the category of work experience. Why is that the case? To answer the question, we brought a highly qualified guest – Karen Jaw-Madson – an organizational expert from Silicon Valley. She has implemented numerous organizational initiatives around the globe through her organization Co-Design of Work Experience. Learn more about your ad choices. Visit megaphone.fm/adchoices
Shep Hyken interviews Karen Jaw-Madson. They discuss her company, Design for Work Experience; her book, Culture Your Culture; and the most effective work cultures for customer service. In Shep’s opening monologue, he talks about the difference between a repeat customer and a loyal customer. The Interview with Karen Jaw-Madson:Karen’s book, Culture Your Culture, is intended as a step-by-step how-to guide for organizations looking to design, customize, and sustain their company culture.It’s important to plan your culture with intention rather than letting it happen by accident. Customization also needs to happen instead of copying what other companies have done; culture is nothing without contextual framework. Culture must be intentional and relevant to its intended context.Companies must do three things to hone their culture. First, they must practice organizational mindfulness—i.e., pay honest attention to what’s in front of them at all points of the process. They must have a willingness to follow through on processes. Finally, and most importantly, they must actually change.Changes need to be implemented consistently for companies to get “good”. Organizations need to commit to ongoing behaviors, mindsets, and processes in order to see results.Organizational leaders must demonstrate the changes they wish to see implemented. Culture starts at the top and is felt throughout the whole company and then by the customers.Treat customers as a part of the company, an internal force. The best customer service cultures are flexible, people-centered, and consistent. Remember: we’re all Think about your company’s top goal and priority for culture, and imagine potential consequences if nothing were to change in one year’s time. Let that drive your commitment to change and develop your company-wide culture.Quote: “See customers as co-designers of the mission of your company.” - Karen Jaw-Madson About: Karen Jaw-Madson is an organizational expert and versatile leader across multiple fields. She is principal of Co.-Design of Work Experience and the author of Culture Your Culture: Innovating Experiences at Work. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices
Karen Jaw-Madson is an organizational change and culture expert who enjoyed success as a corporate executive before pursuing a “portfolio career” comprised of research, writing, consulting, teaching/speaking, and creative pursuits. Her book "Culture Your Culture: Innovating Experiences @Work" was released in June 2018. This book is a guide for implementing the methodology she created -- Design of Work Experience (DOWE) – which combines organizational culture with design thinking, learning, appreciative inquiry and values-based leadership to help people innovate and solve challenging problems at work. Find out more about Karen and the DOWE methodology at www.designofworkexperience.com and connect with Karen on Twitter, Facebook, Instagram and LinkedIn. You can also purchase Karen’s book on Amazon: Culture Your Culture: Innovating Experiences @Work. We've also got a bonus episode with Karen Jaw-Madson, where she talks about finding and working with a publisher for her book “Culture Your Culture: Innovating Experiences @Work” – and why she describes her experience as a “soap opera!” Listen to the bonus episode here. Karen’s full bio: Organizational expert Karen Jaw-Madson enjoyed success as a corporate executive before pursuing a "portfolio career" comprised of research, writing, consulting, teaching/speaking, and creative pursuits. As a versatile leader across multiple industries, Karen developed, led, and implemented numerous organizational initiatives around the globe. Today, this East Coast transplant to Silicon Valley (via Ireland and the Midwest) is principal of Co.-Design of Work Experience, where she enables organizations with innovative approaches and customized solutions for intimidating challenges. Focus areas include culture, organizational change, and people strategies. Her book, Culture Your Culture: Innovating Experiences @Work (Emerald Group Publishing) was released in June, 2018. She has a BA in Ethnic and Cultural Studies from Bryn Mawr College and a MA in Social-Organizational Psychology from Columbia University. Visit her website at www.designofworkexperience.com. Links to other organizational change influencers that Karen mentions during the podcast: Free Agent Nation by Daniel Pink (the book that inspired Karen to create her portfolio career) Prof. Jeanne M. Liedka, Darden School of Business Total Quality Management by W. Edwards Deming Appreciative Inquiry by David Cooperrider (Karen’s intellectual hero)
In this bonus episode, organizational change and culture expert Karen Jaw-Madson (my guest from Episode 52) talks about finding and working with a publisher for her book “Culture Your Culture: Innovating Experiences @Work” – and why she describes her experience as a “soap opera!” She shares what she learned, the advice that helped encourage her through all the rejections, and her own advice for authors who are trying to get their books published. Find out more about Karen at www.designofworkexperience.com and on Twitter, Facebook, Instagram and LinkedIn. You can also purchase Karen’s book on Amazon: Culture Your Culture: Innovating Experiences @Work. We've also got a full episode with Karen Jaw-Madson, where she talks about Design of Work Experience (DOWE), which is the methodology she created and described in her book. DOWE combines organizational culture with design thinking to help people innovate and solve challenging problems at work. Listen to Karen's full episode here. Karen’s full bio: Organizational expert Karen Jaw-Madson enjoyed success as a corporate executive before pursuing a "portfolio career" comprised of research, writing, consulting, teaching/speaking, and creative pursuits. As a versatile leader across multiple industries, Karen developed, led, and implemented numerous organizational initiatives around the globe. Today, this East Coast transplant to Silicon Valley (via Ireland and the Midwest) is principal of Co.-Design of Work Experience, where she enables organizations with innovative approaches and customized solutions for intimidating challenges. Focus areas include culture, organizational change, and people strategies. Her book, Culture Your Culture: Innovating Experiences @Work (Emerald Group Publishing) was released in June, 2018. She has a BA in Ethnic and Cultural Studies from Bryn Mawr College and a MA in Social-Organizational Psychology from Columbia University. Visit her website at www.designofworkexperience.com.
Organizational expert Karen Jaw-Madson enjoyed success as a corporate executive before pursuing a ‘portfolio career’ comprised of research, writing, consulting, teaching/speaking, and creative pursuits. As a versatile leader across multiple industries, Karen developed, led, and implemented numerous organizational initiatives around the globe. Culture Your Culture is a practical approach to organizational change with a basis in positive psychology. Jaw-Madson helps us explore how we can get the business results we want AND honor the people in the organization. She stresses the need for more empathy at work and home.
Jennifer Hill talks to author and culture expert, Karen Jaw-Madson, about her new book “Culture your Culture: Innovating Experience @Work.” Karen explains how you can have an impact on your company’s culture, even if you are not in a management role. She also discusses the importance in company culture in attracting and retaining top talent. designofworkexperience.com Organizational expert Karen Jaw-Madson enjoyed success as a corporate executive before pursuing a ‘portfolio career’ comprised of research, writing, consulting, teaching/speaking, and creative pursuits. As a versatile leader across multiple industries, Karen developed, led, and implemented numerous organizational initiatives around the globe. Today, this East Coast transplant to Silicon Valley (via Ireland and the Midwest) is principal of Co.-Design of Work Experience, where she enables organizations with innovative approaches and customized solutions for intimidating challenges. Focus areas include culture, organizational change, and people strategies. Her book, Culture Your Culture: Innovating Experiences @Work (Emerald Group Publishing) was released in June, 2018. She has a BA in Ethnic and Cultural Studies from Bryn Mawr College and a MA in Social-Organizational Psychology from Columbia University
Culture. Is it the current buzzword? How important is it to your organization? Karen Jaw-Madson is the principal of Co.-Design of Work Experience and author of Culture Your Culture: Innovating Experiences @Work. She was frustrated by all the talk surrounding the importance of culture yet found that most organizations did not have an intentional process to create their culture. She shares with Kevin the journey to create the book and how she purposely did not want it filled with case studies. She explains the Design of Work Experience and through this framework leaders, teams, and employees across the board can create a culture to fit their context.
Organizational expert Karen Jaw-Madson enjoyed success as a corporate executive before pursuing a ‘portfolio career’ comprised of research, writing, consulting, teaching/speaking, and creative pursuits. As a versatile leader across multiple industries, Karen developed, led, and implemented numerous organizational initiatives around the globe. Today, this East Coast transplant to Silicon Valley (via Ireland and the Midwest) is principal of Co.-Design of Work Experience, where she enables organizations with innovative approaches and customized solutions for intimidating challenges. Focus areas include culture, organizational change, and people strategies. She has a BA in Ethnic and Cultural Studies from Bryn Mawr College and a MA in Social-Organizational Psychology from Columbia University.
Karen Jaw-Madson is interviewed by Mike Sedam about culture and her book Culture Your Culture: Innovating Experiences @Work. Her book can be found on Amazon: https://amzn.to/2Lo48HB Karen talks about developing a plan so that work experiences can be designed in a way that both people and the business thrive. Culture has been a huge part of Karen's life and she learned to be aware of social structures which lead to her exploring culture at a societal level, then applying what she has learned and experienced to organizations. Karen saw that there was a need she could contribute toward so that work experiences could be designed in positive and engaging ways that not only helps people feel empowered and engaged, but also helps businesses thrive. Karen can be reached at any of the following locations: Website: www.designofworkexperience.com Twitter: @karenjaw Facebook: /designofworkexperience Instagram:co.designofworkexp LinkedIn: /company/co--/ For more information about Mike Sedam, to check Mike's availability to speak at your organization, or if you would just like to network please visit: www.crucialtalks.com or reach out via email, LinkedIn, or Twitter.
Today's podcast interview is with innovative management consultant Karen Jaw-Madson. Organizational culture isn’t just a hot topic – it’s an untapped asset and potential liability for all businesses. But for all its potential to make or break, few know how to manage cultures with proficiency. How do companies grow, work through transitions, initiate change effectively, and meet the demands of an ever complex corporate landscape that faces a #MeToo environment, greater diversity, globalization, technological disruptions, and post-merger collaboration?These are all of the things Jaren and I discuss. We also dove into ways to co-create solutions and differentiating experiences that are customized, relevant, and profoundly impactful to the intended organizations – all while building employee engagement, learning agility, and capability. Lastly, we discussed her new book, CULTURE YOUR CULTURE: Innovating Experiences @ Work. Resources Mentioned In The EpisodeCULTURE YOUR CULTURE: Innovating Experiences @ Work: https://www.amazon.com/Culture-Your-Innovating-Experiences-Work/dp/1787438996/ref=sr_1_1Twitter: @karenjawFacebook: http://facebook.com/designofworkexperienceInstagram: https://www.instagram.com/co.designofworkexp/ See acast.com/privacy for privacy and opt-out information.