POPULARITY
In this episode of Next Level Change Success, Therese shares three realities every leader, project professional and change practitioner needs to prepare for before introducing transformational change. You'll learn:✔ Why emotional responses are a healthy sign of engagement✔ How to handle challenging questions without becoming defensive✔ Why expectation gaps happen—and how to reduce them✔ The leadership mindset that helps people move through uncertainty faster If you're implementing change, influencing new ways of working, introducing AI, or leading transformation, this episode will help you become the calm in the storm. Because change matters. And people matter.
☁️ *Join the Intention Community to access The Change Session! ⇢*→ _Every month, two brand-new tools (meditations, worksheets, videos, etc) drop, usually built around a recent video - so that you can take what you've learned and do something with it._→ Join: https://intentioncommunity.circle.so/→ Check out The Change Session (it goes hand-in-hand with this video!): https://intentioncommunity.circle.so/c/the-change-lab/the-change-session
Successful Transformational Change in a Fire and EMS Department: How a Focused Team Created a Revenue Recovery Program in Six Months–From Scratch by Robert Avsec https://www.amazon.com/Successful-Transformational-Change-Department-Months/dp/1990717047 Change is hard. For any organization, successfully developing and implementing a transformational change can be an enormous challenge, one that's fraught with ups and downs as members of the organization struggle to hold onto the past while the change agents struggle to inform, educate, and assuage the fears and apprehensions of their colleagues. But what about an organization that simultaneously tackled—and succeeded—at implementing TWO transformational changes? Told from the perspective of a change agent who was there, did that, and saw their efforts come to fruition, Successful Transformational Change in a Fire and EMS Department, will take you through the work done by a focused strategic project management team as they created a fee for emergency-ambulance transportation in a county Fire and EMS department and digitalized the department's patient care reporting process in six months—from scratch. About the author Battalion Chief (Ret.) Robert Avsec served with the men and women of the Chesterfield County (Va.) Fire and EMS Department for 26 years. He's now using his acquired knowledge, skills, and experiences as a freelance writer for FireRescue1.com and as the “blogger-in-chief” for his blog, Talking “Shop” 4 Fire and EMS. Chief Avsec makes his home outside of Charleston, West Virginia where he enjoys playing golf and alpine skiing when not pursuing his second career as a freelance writer.
“Getting it right means getting the right people, balance, structure, and authority—and everyone loving what they're doing.” – Mark ZookWelcome to episode 230 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jilly Nowacki, President and CEO of Humanidei.This episode is sponsored by Alacriti, a leading payments fintech helping credit unions modernize money movement. Alacriti enables real-time money movement experiences for loan payments, A2A transfers, digital disbursements, and bill pay. Through a single cloud-native platform that connects to RTP, FedNow, Fedwire, ACH, Visa Direct, and Zelle, credit unions can progressively modernize without overhauling legacy systems. Learn more at alacriti.com!In this new 2026 season, Jilly and I will have conversations centered around leadership, credit unions, and living our best lives. We will have some of the most respected leaders from around credit unions who we are grateful to call friends join us in the discussion from time to time too.Join us for this episode as we welcome Mark Zook, President and CEO of Maps Credit Union. He joins us to discuss something that many leaders experience but rarely say out loud: the fact that real growth often begins after you become the CEO. Mark stepped into the CEO role internally and has continued to evolve as a leader via years of work both inside his organization and across the credit union movement!Listen in as Mark shares what it was like moving into the CEO seat after seventeen years at Maps, believing himself to be prepared only to quickly realize how wrong that he had been. His first months in the role happened during the chaos of the Great Recession, which forced him and his newly assembled executive team to come together quickly, make difficult decisions, and build resilience in real time—all early challenges which shaped how he approaches leadership today!We also spend some time talking about one of the biggest transitions leaders face: shifting from being the person who gets things done to the person who empowers others to do the work. Mark reflects on how his “builder” mindset had to evolve once he became CEO. Instead of being the one executing, he instead had to learn how to listen, support, and guide the people around him.Throughout our conversation, we also touch upon the role that mentors play in leadership growth, with Mark reflecting on the major influence that former Maps CEO Dan Penn had on him, having pushed him into opportunities long before he felt ready. That spirit of curiosity and experimentation has shaped a lot of Maps' culture—from launching organizations that benefit the industry and even to entering newly emerging areas such as cannabis banking. We also talk about the value of iteration in leadership and how ideas rarely start fully formed. Hear how many of the initiatives that began as small experiments at Maps have grown into major organizations serving credit unions nationwide.Along the way, Mark shares lessons about risk, resilience, and the importance of building strong teams. If you have ever wondered what leadership growth looks like after the promotion, our conversation with Mark Zook offers an honest and thoughtful perspective!Find the full show notes on cuinsight.com.Connect with Mark:Mark Zook, President/CEO of Maps Credit UnionSend us Fan Mail
If you want to know how to think on your feet, you need to understand something most advice on this topic gets wrong: Thinking on your feet is not a talent. It's a trained response. And the training required goes far deeper than memorizing a few “power phrases” or practicing small talk at networking events. Real mental agility, by which I mean the kind that serves you in a boardroom, on a stage, in a heated conversation, and even in physical danger, is something you earn. And to earn it requires systematic preparation across multiple domains. I know this because I've spent decades training for exactly these moments. As a university professor, I've lectured in multiple languages to rooms of students who didn't always want to be there. And to get my PhD, I had to sit for a dissertation defense in a room where some of the examiners delighted in throwing hardball questions. As a performing musician, I've improvised solos on stages where the set list changed mid-show. While performing card magic, I've recovered from botched tricks in front of audiences who were actively trying to catch me out. And as a martial arts practitioner, I've used my training to escape three real-world physical confrontations without throwing a single punch. Then there was my TEDx Talk where I had to make real time adjustments when the audience failed to even smile at my scripted laugh lines, but chuckled substantially during parts I had not planned to be funny. https://www.youtube.com/watch?v=bqtDy68-gkY How to Think on Your Feet: The Complete Training System for Mental Agility Under Pressure What I've learned across all of these experiences is that every domain of “thinking on your feet” shares one foundational requirement. It's not intelligence. It's not quick wit. It's often not even confidence. Rather, the biggest lesson I’ve learned is that thinking quickly and responding in the best possible way comes down to the systematic reduction of ego. That might sound philosophical, but it's intensely practical. And it will become the thread that connects everything in this guide. From how to recall information instantly in a conversation to how to physically escape a threatening situation without freezing. Here's what we'll cover today: Part 1: Why “Thinking on Your Feet” Is a Trained Skill, Not a Personality Trait Part 2: The Ego Problem (Why Your Self-Image Is Your Biggest Obstacle) Part 3: Mental Recall Under Pressure (How to Access What You Know When It Matters) Part 4: Verbal Agility (How to Sound Smart, Pivot, and Recover in Conversation) Part 5: Performance Under Pressure (Lessons from Music, Magic, and the Stage) Part 6: Physical Composure (How to React When Your Safety Is at Stake) Part 7: Daily Training Exercises for Mental Agility Part 8: Loading Your Mind (Why What You Memorize Determines How Well You Think) Part 9: The Paradox of Mental Silence Let’s dive in with why most people struggle with the skill of spontaneously responding in optimal ways in the first place. Why “Thinking On Your Feet” Is a Trained Skill, Not a Personality Trait As Freud pointed out, civilization is not our natural state. In Das Unbehagen in der Kultur, which is usually translated as Civilization and Its Discontents, he argues that much of our inner tension comes from how our social training represses our instincts. “Discontents” is not really a great translation for the title of this book. “Unbehagen” means something more like “unease” or “discomfort.” And since languages and skills are something we learn, we literally have to undergo a process of discomfort to learn most things. That's not a political statement. It's a neurological one. Your brain's implicit memory system, the part that handles automatic behaviors, gut reactions, and how you repeat social patterns on autopilot, was shaped by millennia of environments that looked nothing like a conference room or a dinner party. It was shaped by physical survival, tribal dynamics, and the need to read danger before it arrives. This means that when you're put on the spot in a modern context, your brain defaults to patterns it learned through observation, not through deliberate training. And those patterns were modelled on the people around you growing up. Especially in contexts like: Being asked a question you weren't expecting Getting challenged during a meeting Having someone force you to improvise a presentation at school or work In such situations, you might find yourself freezing under pressure and not realizing that you’re actually repeating how you saw a parent go cold when you were young. Or you might find yourself getting defensive in arguments the way a sibling did, or going blank during presentations based on someone else’s blip you observed. When you repeat this behavior yourself, it’s not a character flaw. That's implicit memory doing exactly what it was designed to do: replicate observed behavior. And if you’re reading this and don’t have problems thinking on your feet, chances are that you were a lucky observer of someone who could when you were young. Combatting Implicit Memory’s Hold with Reconsolidation The problem is that your default patterns are not optimized for the situations modern life throws at you. They're survival patterns, not performance patterns. Since you’ve learned to react like those you’ve observed instead of how you’d prefer to act as a fully realized being in this world, what can you do? Fortunately, quite a bit. Neuroscientists call the mechanism behind how you can shift the hold of implicit memory on your behavior memory reconsolidation. Here’s how memory reconsolidation works in brief: Every time you recall a memory, it temporarily destabilizes. Researchers call this destabilization a “labile state.” And while the memory is transitioning, the memory can be modified before your brain stores it again. This includes modifying behavioral patterns, not just facts. So when you clam up after being put on the spot and then reflect on what happened, that freezing response is briefly open to revision. This process was first demonstrated in landmark research by Karim Nader and Joseph LeDoux at NYU, which you can read about in Memory Reconsolidation. As part of their investigation, Nader and LeDoux demonstrated that even deeply encoded fear memories could be altered during reconsolidation. Unlocking Transformation Bruce Ecker and colleagues later applied this principle therapeutically. I recommend their discussion in Unlocking the Emotional Brain: Memory Reconsolidation and the Psychotherapy of Transformational Change. As you’ll read, they discovered how long-held emotional patterns can be rewritten. Not through willpower, but through a specific process of activating the old pattern, introducing a contradictory experience, and allowing the brain to re-encode. Monica Khosla explores a parallel idea in The First and Last Belief. This fascinating book is written by someone who experiences non-dual states similar to those I shared in The Victorious Mind: How to Master Memory, Meditation and Mental Well-Being. Khosla discusses how our earliest family-formed beliefs become the templates for how we respond under pressure as adults. Her work in family therapy suggests that these templates aren’t permanent fixtures. Rather, they’re “reconsolidatable,” provided you understand how they were formed and deliberately create new experiences that contradict them. This is precisely what the training in the guide you’re reading now is designed to do. Every exercise, every practice, every discipline I’ll share works by activating your default pattern (the freeze, the defensive reaction, the blank stare) and replacing it with a trained alternative in the moment it’s most labile. The Catch But there’s a catch. There’s always a catch, isn’t there? The pattern that most resists reconsolidation is your self-image. It’s also your self-image that most aggressively defends itself against change. People literally argue for hours with therapists that they cannot change. I know because I made this argument myself for years in front of my own therapists. This is precisely why thinking on your feet requires training. You cannot simply decide to be quicker, calmer, or more articulate under pressure. You have to deliberately replace your default patterns with trained responses. And use deliberate practice to ensure those responses become the new default. The training looks different depending on the context: In conversation and debate, it means learning frameworks for organizing thoughts rapidly and practicing with real people. In professional settings, it means memorizing key information so thoroughly that recall becomes effortless, freeing your mind to think rather than search. On stage or in front of an audience, it means thousands of hours of performance practice that builds a reservoir of recoveries and pivots you can draw on automatically. In physical danger, it means martial arts or self-defense training that bypasses conscious thought entirely and produces trained physical reactions. Each of these contexts has its own training methods. But they all share the same underlying principle: the trained response must be so deeply encoded that it fires before your conscious mind has time to interfere. The single biggest source of that interference? Your ego. But never fear. As big of a problem as the ego can be, you’re going to learn how to solve and resolve it. Part 2: The Ego Problem (Why Your Self-Image Is Your Biggest Obstacle) Here's the uncomfortable truth that almost no “how to think on your feet” article will tell you: The reason most people freeze, fumble, or fail under pressure is not that they lack information or intelligence. It's that they're managing their self-image at the same time as they're trying to perform. They experience serious cognitive drain as a result. Why? Well, when you're in a meeting and someone asks you a question you don't know the answer to, your mind doesn't just process the question. If your ego is not well-managed, your mind simultaneously processes: “What will they think of me if I don't know? Will I look incompetent? How do I maintain my status?” That parallel processing consumes the very cognitive resources you need for actual thinking. The Additional Cognitive Drain of Fantasizing Your Own Wit The psychoanalyst Jacques Lacan made an observation that I've found profoundly useful in this context. He once pointed out that our fantasies are almost always better than the reality. For example, when we fantasize about being the quick-witted person everyone admires, we're constructing an idealized self-image that the real moment can never live up to. At least not all the time. You’ve probably heard the phrase “the gods have clay feet.” Well, spend enough time with accomplished performers, and you’ll start to see why. No one always has: the perfect response the devastating comeback the elegant pivot But we fantasize that some people do. And then when we don't perform like our fantasy, we experience not just the failure of the moment, but also a painful collapse of our self-image. That's why a stumble in a presentation can feel catastrophic even when the audience barely notices. The ego is experiencing a much larger injury than the situation warrants. How to Reduce Ego Before It Costs You There’s no quick fix for the ego. And ego reduction exercises so you can respond with greater self-satisfaction in the moment require: Practice in advance Consistent application in a variety of situations And in a variety of ways until responding off the top of your head from a clear mind becomes your default orientation. Then you maintain the practices that get you the spontaneous mastery you want over time. Here is a powerful place to start. Practice Stoic Premeditation The Stoics called it premeditatio malorum or negative visualization. Basically, you deliberately imagine everything that could go wrong related to the situations that regularly require your response. If you regularly visualize yourself going blank in a meeting, stumbling through a presentation, or being publicly corrected, the actual event loses its power to destabilize you. You've already experienced the worst in your imagination. The real version is almost always milder. It’s the flipside of the point from Lacan we discussed above. You’ve now made the reality much better than the fantasy. Modify the Classic Stoic Exercise You can modify premeditatio malorum in two key ways. I suggest you experiment with both techniques I’m about to describe. One: Transform Old Memories of a Disastrous Performance First, you can excavate through your memory to find situations you recall where things have already been bad for you. Then, you can “cleanse” those memories by placing them in a “Happy Memory Palace.” The scientific basis for this process comes from research showing promise in therapy for trauma, such as this study of memory reconsolidation specific to declarative memory. And there is the now classic Tim Dalgleish-headed research on using Memory Palaces or the method of loci for successfully reducing depression. For more on this kind of research, the following livestream replay gives you an exact exercise and more about the memory science behind the positive outcomes: https://www.youtube.com/watch?v=vs9UHz4pVuM In terms of how I’ve used this approach personally, I sometimes wince at one particular memory from when I sang a song during show-and-tell one morning when I was in grade two. I don’t know why I used to feel embarrassed when the memory would arise as an adult, but I could feel the sting in my cheeks. And later when I first started sharing the Sanskrit phrases I’ve memorized, that little flush of shame would arise again. So to forgive that kid whatever my memory was holding against him for his squeaky little voice, I turned the classroom into a Memory Palace and used it to memorize a delightful poem. From the point that I finished learning the poem (you can learn the process from this poetry memorization guide), I can think of that episode without that old embarrassment reviving any of its sting. And I’ve used this approach to transform other lingering memories I don’t like as well, something I’ll share more in-depth in a forthcoming book. Releasing old negative memories that involve shame makes me feel more spontaneous. And I’m confident you’ll enjoy a similar benefit too. Two: Memorize Stoic Quotes Memorizing poetry is one thing, but it takes time. You can commit quotes to memory a lot faster. I share one of my favorite quotes from Seneca in this YouTube short, one that took only a few minutes to memorize, even though it’s in Latin: https://www.youtube.com/watch?v=ISvX0-CfRkk I found this quote in Kevin Vost’s Memorize the Stoics! Although it’s not on my list of best Memory Palace Books, it provides a great look at memory training through a Stoic lens. And Vost is right: The value of having ancient wisdom on tap cannot be exaggerated. Not just for correcting your ego. You’ll also find that you have more things to say when pressed to speak on the spot. Things that have stood the test of time. Meditate Specifically for Ego Reduction Eckhart Tolle, author of The Power of Now, often says in his talks that if you are empty of thought, you don’t have to worry about what to say next during a conversation. You’ll spontaneously produce the best possible reply. I often wondered how it was possible to empty my mind of thoughts until I encountered Gary Weber’s Happiness Beyond Thought and Evolving Beyond Thought amongst other works. Although Weber’s full program requires a fair amount of time, it’s worth it for the mental space and spontaneity you’ll enjoy. Two Other Tactics for Detaching From Your Ego for Greater Spontaneity While you’re experimenting with Stoicism, here are two other tactics to explore. They’re both counterintuitive, but powerful. Embrace ignorance as a position of strength Saying “I don't know, but I'll find out” is not a failure. It's a demonstration of intellectual honesty that most people find more impressive than an imaginary answer. If your ego tells you that not knowing something is a form of weakness, push back. Admitting when you don’t know something and then doing some research and following up, builds trust at the same time as it builds your knowledge base. Detach from Needing Any Particular Outcome Your job in any high-pressure moment is not to be brilliant. It's to be present and responsive. Almost as if there is no “you” longing to be perceived in any particular way. Or desiring things to play out for or against you. When you stop trying to produce the perfect response and instead focus on actually hearing the question, understanding the situation, and responding honestly, the quality of your thinking improves dramatically. And it happens largely because you've freed up the cognitive resources consumed by your egotistical needs. You’ll also enjoy your perception of the present moment much more. Part 3: Mental Recall Under Pressure (How to Access What You Know When It Matters) One of the most common experiences of “not thinking on your feet” is this: You know the information, but you can't access it in the moment. You know your mind possesses the answer. But the pressure of the situation has locked the door. There's a neurological explanation for this. Researcher Amy Arnsten has documented how stress signalling pathways in the prefrontal cortex effectively shut down under acute stress. As we know from studies in anxiety-induced memory loss, during stress, the amygdala takes prominence over the prefrontal cortex, which is responsible for working memory, reasoning, and flexible thinking. As a result, your brain redirects resources toward fight-or-flight responses that are useful for physical survival but terrible for articulate speech. This is a major reason why you can know something perfectly in a calm environment and go completely blank when asked about it in front of an audience or in a heated discussion. The information hasn't disappeared. Your brain has simply redirected resources away from the systems that retrieve it. The Alphabet Retrieval Technique When I suddenly can't recall something (a name, a fact, a point I wanted to make), I have a technique that works more often than I'd expect: I mentally run through the alphabet from A to Z. It doesn’t always bring back the information. But the technique works often enough to make it a reliable first move, hitting the correct first letter while scanning through the alphabet triggers the retrieval. When it works, it’s because the first letter acts as a cue that unlocks the rest of the word or thought. It’s also the basis of how associative memory operates. As Dr. Gary Small has explained, your brain stores information in networks that somewhat resemble neighborhoods. And the first letter of a word is often enough of a “key” to unlock the door on a full node of information. It's the same principle behind why a song's opening notes can bring back the entire melody. Or how just a word or two of a lyric can bring back an entire verse. The “Let It Go” Retrieval Technique If scanning the alphabet doesn't work, the next best strategy is counterintuitive: Stop trying. In other words, deliberately release any attempt to search your mind for the content. Instead, move on to the next point, the next topic, the next question. Often, within 5–10 minutes, the information you were grasping for will come racing back to mind. This form of recall happens because your subconscious continues processing the retrieval request even after your conscious mind has moved on. Releasing the conscious effort actually accelerates the process, because you've removed the stress that was blocking retrieval in the first place. The Anti-Digital Amnesia Discipline You Need In order to ensure your memory gets stronger over time, you need to break the habit of immediately reaching for your phone or a search engine when you fail to recall something. Every time you outsource mental retrieval to a computer, you weaken the neural pathways that perform recall. You're training your brain that it doesn't need to do the work — and over time, it stops trying. This is the phenomenon I've written about as digital amnesia, and it's one of the most insidious threats to mental agility in the modern world. Preloading: The Real Solution to In-the-Moment Recall Both alphabetical retrieval and simply letting go are recovery strategies. They're useful when recall fails. But the real solution to thinking on your feet is to ensure that recall rarely fails in the first place. This is where a variety of memory training techniques enter the picture. Not as gimmicks, but as the foundational infrastructure for mental agility. The Memory Palace Technique Using Memory Palaces provides a core means of preloading information into your mind. Because this technique allows you to encode very large amounts of information, retrieval under pressure becomes qualitatively different from trying to recall something you passively read or heard. You literally own that information, forwards and backwards. It works because the spatial structure of the Memory Palace gives your brain a retrieval path that works even when the prefrontal cortex is under stress, because spatial memory is processed partly by the hippocampus. This is a different system than the one stress shuts down. In practical terms: If you've memorized the key points of a presentation using a Memory Palace, you don't need to “remember” them under pressure. You just mentally walk to the next room. The information is there, waiting. But it’s not merely attached to a place you know as well as your own home. It has also entered long-term memory. To learn this approach, check out The Memory Palace Technique: A Complete Step-by-Step Guide. Memory Wheels and the Art of Combination Retrieving facts, quotes, even entire passages under pressure is one thing. But what about those moments when you need to synthesize information on the spot? Such as when someone poses a complex question and the right answer isn’t a single piece of information but a combination of ideas you need to assemble in real time? This is where most people’s recall fails them entirely. They might remember one relevant point, but they can’t pull together the three or four ideas needed to construct a substantive response on the spot. I use a technique for this that dates back to the 13th-century philosopher Ramon Llull, later refined by the Renaissance memory master Giordano Bruno. It’s called ars combinatoria or the art of combination. It works by pre-organizing your knowledge onto mental structures called memory wheels so that you can rotate through ideas rapidly and recombine them in novel ways during live situations. https://www.youtube.com/watch?v=Opmb-mU-KPI Here’s the simplest version of how it works in practice: Imagine a circle in your mind with the letters A through Z arranged around it. For each letter, you’ve pre-assigned a thinker, a framework, or a principle you know well. A might be Aristotle. B might be a breathing technique. C might be a core value you hold. M might be Marcus Aurelius. S might be the Stoic concept of premeditatio malorum. When a difficult question hits you in conversation, instead of grasping for one perfect answer, you mentally spin the wheel. Instead of searching randomly for something to say, you approach the task of coming up with something to say by scanning an organized inventory of your best thinking. Because you’ve pre-loaded and spatially arranged all of it, your mind can traverse what you’ve already learned quickly. Memory Wheel Example One of my favorite Memory Wheels is populated with philosophers (one for each letter of the alphabet). When I’m confronted with a complex topic, I rotate through and consider what Aristotle would say and then move on through as many philosophers as I like, all the way to Zizek for Z. I know this technique sounds elaborate and it requires having read the best philosophy books, but once you have a Memory Wheel built and practiced, the rotation takes seconds. Here’s a rapid fire discussion with a few more examples from one of my YouTube shorts from the road in Brisbane: https://www.youtube.com/shorts/29nOib2ZS_4 Please don’t overlook this technique. It produces responses that are genuinely multi-perspectival, not just whatever my default opinion happens to be. The deeper history of this technique and detailed instructions for building your own memory wheels are covered in my full guide to Ramon Llull’s memory wheel method. But the principle you can apply immediately upon developing your own memory wheels is this: If you pre-organize your knowledge into a spatial structure rather than leaving it scattered across your memory, you gain the ability to not just recall individual facts under pressure but to combine and recombine ideas on the fly. That is the difference between someone who can answer a question and someone who can think through a problem in real time. It’s not speed without purpose. It’s architecture with a sense of direction based on the shoulders of giants. Part 4: Verbal Agility (How to Sound Smart, Pivot, and Recover in Conversation) Verbal agility isn't about having a quick tongue. It's about having a calm mind with a deep well of material to draw from. The people who seem effortlessly articulate in conversation are rarely making it up on the spot. They're drawing on vast reserves of pre-loaded knowledge, practiced frameworks, and rehearsed transitions. What looks like spontaneous brilliance is actually the visible tip of an enormous iceberg of preparation. Frameworks for Organizing Your Thoughts Rapidly When someone throws a topic at you and you need to respond coherently, having a mental framework prevents the rambling that makes people sound unprepared. Here are several that work, provided you practice using them before they’re required in real-life situations: The PREP Framework PREP stands for: Point Reason Example Point It’s a very powerful formula to practice during debates as well as in conversation. When using PREP, you state your position, give one reason, illustrate with one example, then restate your position. This takes 30–60 seconds and helps keep your replies structured without sounding rehearsed. The WRAP Technique I learned this one from Chip and Dan Heath's Decisive. WRAP stands for: Widen your options Reality-test your assumptions Attain distance before deciding Prepare to fail I placed WRAP on a memory wheel and demonstrate how to run through it mentally in this ars combinatoria video tutorial: https://www.youtube.com/watch?v=0cYDmaBXvJg What to Do When You're Stumped Even with the frameworks we just discussed or tactics like running through the alphabet, you will experience situations where you simply don't have a response. Here are more strategies you can try. Pause Peacefully Although falling silent can feel painful when you first start practicing it, rest assured that it barely registers to the person listening. And in many cases, a two or three-second pause before responding signals thoughtfulness, not ignorance. Most people rush to fill silence because their ego can't tolerate appearing slow. But a measured pause followed by a substantive response is always more impressive than a rushed response followed by backtracking. Seek Clarification There’s nothing wrong with asking people: “Can you say more about what you mean by that?” or “Are you asking about X or Y specifically?” Such questions will not stall the conversation. It's genuine intellectual engagement, and it often reveals avenues for further conversation that would not be revealed any other way. Use the Truth You might not know this, but many people find it refreshing when someone admits that something is outside of their area. Nir Eyal did that on my podcast a few years ago and I’ve never forgotten his willingness to “stay in his lane,” as he put it. The best part? Nobody penalizes honest uncertainty and a request to move on if you really don’t have a settled opinion on some matter or any expertise. Practice Physical Awareness Sometimes when we’re stumped, our body tenses up. Shoulders rise, the jaw clenches and breathing shallows. This physical tension feeds back into your mental state and makes mental freezing worse. But deliberately dropping your shoulders and taking one slow breath can help break the cycle. More on this kind of physical solution is coming up in Part 6. Practice Steelmanning One of the most powerful exercises for verbal agility is practicing steelmanning. Related to the principle of charity in rhetoric, steelmanning is the practice of arguing for positions with which you disagree. But not half-heartedly. No, you make the argument in the strongest possible terms. One simple way to practice steelmanning involves getting a friend to throw topics at you randomly. Your job is not to argue your own position, but to construct the best possible argument for the opposite side. This practice accomplishes three things simultaneously: It forces you to think through ideas from perspectives you wouldn't naturally adopt, which builds cognitive flexibility. It trains you to separate your ego from your position, because you're explicitly not defending your own views. It prepares you for actual debates, because you've already rehearsed the strongest version of your opponent's argument. For more tips that will help you in this department, check out my guide to preparing for debates. The Improv Principle If you take one thing from this section and act on it, let it be this: Take an improvisation class. Why? Improv comedy training provides you with the single most transferable skill for verbal agility in any context. The core principle of improv is quite easy. You simply answer everything with either “yes, and…” or “no, but…” This simple structure teaches you to accept whatever is thrown at you and build on it rather than blocking or deflecting. This is the exact skill you need in meetings, conversations, presentations, and debates. Improv also provides the one thing you can't get from reading articles: Real-time practice under social pressure while receiving immediate feedback. No amount of theory replaces the experience of standing in front of a group with nothing planned and having to produce something. It’s been a long time since I took an improv class, or any class. But you really only need one round to create a permanent transformation. Part 5: Performance Under Pressure (Lessons from Music, Magic, and the Stage) If you've never performed music, theatre, magic, public speaking, or any other form of real-time presentation, you may not realize how much of “thinking on your feet” is simply having enough trained material that you can recover from anything. The principle applies far beyond the stage. But the stage is where the principle is most visible, so let me share what I've learned from three performance disciplines. Music: Improvisation Is Built on Structure & Self-Awareness When I studied music, I learned something that most non-musicians find surprising: improvisational soloing requires more preparation than playing a written piece. A written piece has every note specified. You practice it, you perform it, you're done. An improvised solo, on the other hand, requires you to internalize the underlying structure so thoroughly that you can navigate it in real time without conscious planning. You need to know the modes, the chord changes, the rhythmic patterns, the phrasing conventions. And you need to know them so well that they're available to your fingers before your conscious mind has time to think about which note comes next. I know this from decades of musical experience. But my life in music almost never happened at all. In grade five, I failed a recorder test. It was given as a prerequisite for joining band class in grade six. The reason, though I didn’t have the language for it at the time, was a condition then called image-deficit disorder, now known as aphantasia. I couldn’t visualize what my teachers were asking me to see on the recorder or the sheet music. And the boring mnemonic sentences they gave us for remembering the notes made no sense to me. The school’s verdict in the face of my supposed failure? No band class. My dad changed that. He rolled up to the school on his Harley Davidson and had a conversation with the administration that I wasn’t privy to. Whatever he said, it worked. I was in. So long as I played the trombone instead of my dream bass guitar. They thought trombone would be easiest for me with its one simple slide. The Art of Coping By Copying But getting into band class didn’t mean I could play. In fact, for the entire first year, I sat beside another trombonist who picked up every note like it was nothing. I survived by watching his slide positions and copying them. I wasn’t reading music. I was reading him. The next year, in grade seven, the teacher gave us separate parts, and my copying lifeline was over. I remember sitting alone in a room with that trombone, sweat rolling down my face, sheet music on the stand turning my brain into wet sawdust. It felt like staring at an explosive I didn’t know how to defuse. But something shifted as my juvenile brain worked to solve the problem. Once I was forced to actually engage with the notation instead of mimicking someone else, I started seeing patterns. The theory behind the notes began to click. My teacher noticed the transformation quickly, both in performance and on my written tests. Later that year, she encouraged me to enter a sight-reading competition. Even though I didn’t win, I remember the thrill of performing music I’d never seen before. And because my teacher saw how deeply I’d started engaging with music, she helped me secure a spot at the local summer school of music before high school. That summer changed my trajectory. I studied with a celebrated trombonist from Canadian Brass. My skills went up substantially, and after a solo I played during the final concert, I was asked to audition for the Kamloops Rube Band. I turned that invitation down and finally retired the trombone for a bass and joined a heavy metal band instead. Over the years that followed, I played in multiple bands, learned increasingly complex music, and eventually realized a lifelong dream: going on tour with an established band. Memory expert Anthony Metivier performing at a concert in Germany. The Lesson That Changed How I Perform And it was during that tour, playing with a sophisticated band called The Outside, that I received perhaps the most important lesson about thinking on your feet that music ever gave me. After a show, our drummer Tito told me I’d missed a few notes. I braced for a critical lecture, but he said something I’ve never forgotten. It was an important tip that has everything to do with the practice of thinking on your feet: “The real problem isn’t missing the notes. It’s looking like you made a mistake. If you look like you made a mistake, it is a mistake.” From that moment on, I trained myself to improvise how I looked just as much as how I sounded. A missed note played with confidence reads as a creative choice. A perfect note played with visible anxiety reads as a near-miss. The audience often doesn’t hear your mistakes, but they do see your reaction to them. This principle extends far beyond music. It shows up in meetings, presentations and conversations. Your stumbles themselves are almost never what people remember. They remember whether or not you flinched. And to tie this all back to the beginning, flinching is an ego response. It’s the visible evidence of caring more about how you appear than about what you’re communicating. Tito didn’t know he was teaching me about ego reduction back during that tour in 2013. But that’s exactly what his lesson was. Card Magic: Multiple Outs and Recovery In card magic, which is especially useful in memorized deck magic, there's a concept called “multiple outs.” I think about it constantly in non-magic contexts. A multiple out is a tactic you might never use, but always have something prepared so that no matter what the spectator does, you conclude the trick successfully. In other words, no matter which card they choose, which pile they point to, which decision they make, you have a prepared path to a successful conclusion. The spectator thinks they're making free choices. In reality, every choice leads to the same place, or to one of several equally impressive endings. This is exactly how preparation works for thinking on your feet. If you've prepared thoroughly for a meeting, you don't just have one argument. You have multiple arguments, multiple examples, multiple pivot points. If someone challenges your position, you have an “out.” If someone asks an unexpected question, you have another “out.” The more preparation you've done, the more outs you have. Magician in Trouble There's also a sub-genre in magic called “magician in trouble” where the performer intentionally appears to make a mistake, building tension before a surprising recovery. What the audience doesn't realize is that the “mistake” was planned and the recovery was rehearsed. But it only works because the performer has done thousands of hours of practice behind the scenes. If you’re having trouble acting spontaneously, learning a few magic tricks is one of the best things you can do. The more tricks you know, the more you can make mistakes and recover. If one trick goes wrong, you transition to another. If a spectator does something unexpected, you have a different trick that accommodates their choice. The depth of your repertoire is directly proportional to your ability to handle anything. Translate this to your professional life: The more tools, frameworks, examples, and stories you have memorized, the more “tricks” you can draw from when a conversation or presentation goes sideways. https://www.youtube.com/watch?v=kvtYjdriSpM Two Levels of TEDx Improvisation Where Preparation Met Reality Minutes before I was due on stage for my TEDx Talk, a long-time fan showed up without a ticket. From what I gathered, he’d traveled to attend the event in Melbourne. And I could tell he was genuinely excited. But he didn’t have a ticket. And when the venue staff told him he couldn’t come in, due to fire capacity rules, we were both frustrated. Anyone with two eyes could see that the room wasn’t actually full. But there was no time to argue the bureaucracy. I was about to deliver the most important presentation of my career, after all. This is exactly the kind of moment that derails people. Not the talk itself, but the things that happen right before you hit the stage. I’m talking about the unexpected disruptions that flood your system with cortisol at the worst possible time. My ego wanted to fight for this person’s entry. It wanted to make a scene about the absurdity of empty seats and fire codes. It wanted to be the hero who fixes things. Instead, thinking on my feet, I suggested we meet for dinner after the talk. He understood. We shook hands. And then I had approximately four minutes to completely reset my mental state before walking on stage. Here’s what I did, standing backstage where nobody could see: I placed my hands behind my back and began Kirtan Kriya. This is a four-syllable meditation (Sa, Ta, Na, Ma) combined with a sequential mudra where your fingers tap. Gary Weber teaches it in this video: https://www.youtube.com/watch?v=ehvokeZnXMM By using the technique with both hands behind my back so no one would see, I simultaneously slowed my breathing and brought myself back to center. Between breath cycles, I also ran a quick body scan from my feet to my scalp, deliberately releasing tension wherever I found it. Jaw, shoulders, hands, the major muscle groups. By the time they called my name, I was calm. Not confident in the way people usually mean. I wasn’t puffed up or “psyched” to give my speech. Just calm in the way that comes from having emptied the bowl. The fan situation was gone from my mind. The ego’s need to intervene was gone. What remained was a mind with nothing in it except a memorized talk and the willingness to deliver it to whoever was in that room. What To Do When the Room Doesn’t Follow Your Script Shortly after my talk began, the room did something I hadn’t planned for. A scripted joke that had worked perfectly to create laughter during the dress rehearsal the day before landed in silence. Not awkward silence. Just… nothing. The audience looked at me with interest but no laughter. A few minutes later, during a section I hadn’t intended to be funny at all, they laughed. Genuinely. A speaker working from notes would have been buried in their script at that moment, unable to read the room because their eyes were on the page. But my entire talk was encoded in Memory Palaces using the technique I teach in my guide, How to Memorize a Speech. I didn’t need to look at any notes. I could look at everyone and connect with them directly. So I did and leaned into their laughter. I let it breathe. I adjusted my pacing to ride the energy they were giving me rather than forcing the energy I’d planned. Going with the flow, I made an unscripted joke and it landed. And when the moment passed, I stepped to the next station in my Memory Palace and continued on with the talk. What the Audience Saw vs. What Actually Happened The audience experienced this as spontaneity. They saw a speaker who was loose, present, reading the room. What actually happened was decades of training expressing itself through a four-second decision. The musical performance training that taught me to keep playing through mistakes without flinching. The card magic training that taught me to have multiple outs when a planned effect doesn’t land. The teaching experience that taught me to read a room full of people who may not be responding the way I expected. And underneath all of it, my ego-reduction efforts shone through, including the willingness to let go of the talk I’d planned and deliver the talk the audience needed. After the event, several people told me how natural and relaxed I seemed. One person said it felt like I was just talking to them, not giving a speech. That’s the highest compliment a speaker can receive. And it was entirely the product of preparation. But nothing about that talk was spontaneous other than the joke I made up on the fly. Otherwise, every word of that talk was memorized verbatim. The audience saw someone thinking on their feet. What they were actually seeing was someone falling back on their training. That, and they witnessed someone with enough training to fall back on. That is the difference. And it’s available to anyone willing to put in the work before the moment arrives. Part 6: Physical Composure (How to React When Your Safety Is at Stake) There are situations where “thinking on your feet” has nothing to do with being articulate or quick-witted. Quite the opposite. There are many moments in life when thinking itself is the problem, especially during situations where what you need is a trained physical response that fires before your conscious mind has time to interfere. I've been in three of these situations. Each time, it was my years-long Systema training that kept me safe. In case you don’t know it, Systema is a martial art focused on breathing, relaxation, and fluid movement under stress. To be clear, it didn’t help me fight. It helped me because it stopped fights from erupting in the first place. Let me explain. Incident One: The Attempted Mugging While writing my dissertation, I was living in Washington Heights, a district north of Harlem in New York City. I was walking south, down to the 170s from the corner of 187th and Cabrini, where I’d stopped to use a bank machine. On my way out, a man stood in front of me with something resembling a gun in his pocket. Exactly as it happens in the movies, he gestured in quick spurts of energy so that my eyes dropped and looked at his pocket. “Give me your wallet and all your money,” he demanded. My Systema training kicked in. Instead of having my shoulders shoot up with anxious tension — the default I’d seen in almost every new student Emmanuel Manolakakis worked with, including me during my first lessons — my mind automatically followed the training I’d received. Without willing it, my shoulders dropped and my mind and body synced with my breath. In a way that still completely bewilders me, a smile came across my face. I don’t know what I looked like, but my expression unnerved the mugger. It created the stress in him that should have been in my body. After what seemed like an eternity, the mugger said, “Wipe that smile off your face or I’ll shoot you.” At this point, my smile grew wider and I started to laugh. An instant later, it felt right to move. I took one step forward into his space and angled to the left with the second and third steps. I didn’t break his gaze and watched as his eyes and entire head tracked me as I moved past him. Then, still operating completely on autopilot, I started to run and found myself in a cleaning supplies store filled with mops and buckets. No confrontation. No escalation. No ego. Just a trained body responding faster than a thinking mind would have. My Systema training, from breath coordination to deep muscle relaxation and long hours of practice with dropping into calm during situations of simulated threat, delivered exactly what it was designed for: bypassing the conscious mind that would have frozen me and let the body handle the situation. Incident Two: The Dark Path in Toronto Some time later, walking in Toronto, I approached a path at the end of a high school field. It was too late to be taking this popular shortcut, but there I was during a night that was far darker than I would have liked. There was just one street lamp hanging over that path, and its bulb was barely working. Before I stepped onto the path, I put a dime on my thumb. I didn’t think about why. There was no conscious strategy at work. My body simply did what training had taught it to do: prepare for the possibility of contact without committing to a plan. Sure enough, someone stepped into my path. I flicked the dime. The coin caught his gaze and seized his attention, producing a few seconds of involuntary visual tracking. This is the same reflex that makes every human eye follow sudden movement. Thanks to the distraction created by the spinning dime, I moved past him easily and paced off into the distance before his focus returned. The entire encounter lasted maybe three seconds. There was no conversation, no confrontation, no mental calculation. Just a trained response that created a tiny window of distraction and an immediate exit through it. I still think about the fact that I put the dime on my thumb before anything happened. It wasn’t a decision so much as it was a product of procedural memory — the same memory system that helps a musician’s fingers find the right fret before their conscious mind has named the note. Systema trains you to read environments the way musicians read chord changes. Not by analyzing, but by responding to patterns your body has trained to respond to inside the dojo. Incident Three: Outside the Post Office The third incident was the strangest. Outside a post office, someone with a grievance I didn’t fully understand began yelling at me aggressively. His body language was escalating and the situation felt like it could turn physical. My response was immediate: I raised my hands into a prayer gesture. With my palms together and fingers standing straight up, I found myself saying “thank you” over and over. I wasn’t being clever. I wasn’t trying to defuse the situation with wit. The gesture came from training, and it served two purposes simultaneously that I was only partially aware of in the moment. First, it put my hands in a position to quickly block any incoming strike. The prayer position is a natural guard because your hands are high, elbows close and forearms ready to redirect. I mean, it’s not going to make you bulletproof, but it’s just as disarming as the smile I delivered back during the mugging I survived in New York. Second, my response psychologically short-circuited the man’s aggression. Being thanked while you’re on the offensive is so dissonant that the brain doesn’t know how to process it. This person’s rhythm broke. His volume dropped. The escalation stalled because the script he was running had been interrupted by a response that didn’t fit. He didn’t thank me back. But at least he stopped. And I walked away unscathed. The Common Thread: No Ego, No Thinking, Just the Fruits of Training In all three incidents, the pattern is identical: Because the ego was out of the way, I wasn't trying to prove anything or “win” the encounters. There was also no conscious thinking. The responses were physical, automatic, and executed faster than mental deliberation would have allowed. Plus, there was relaxation under threat. The counterintuitive act of relaxing when threatened, which Systema specifically trains, prevented the freeze response that ego and fear typically produce. Finally, the strategy in each case was oriented toward getting away, not engaging. For anyone who wants to develop this dimension of thinking on their feet, I strongly recommend studying a martial art that emphasizes relaxation, awareness, and movement rather than aggression and force. Finding Your Own Physical Practice If personal experiences make you want to sign up for Systema, I’d encourage it. But I’d also encourage any martial art that emphasizes awareness, breathing, and relaxation over aggression and force. The point is not to become a fighter. The point is to develop a body that responds to threat with trained composure rather than untrained panic. Beyond martial arts, I practice Qigong daily and have for years. It’s not a combat discipline, but it trains the same foundational skills experienced in a gentler format: Breath coordination Bodily awareness Relaxation under tension For someone who has no interest in martial training, Qigong offers many of the same benefits for composure and physical presence without ever throwing or receiving a strike. Whatever physical practice you choose, I’d offer one caution: Don’t romanticize these practices or turn them into a glamorous fantasy. Remember the lesson from Lacan and the Stoic lessons that make sure reality is better than fantasy if and when real situations of trouble land. The three incidents I described above weren’t action sequences. They were awkward, brief, and slightly absurd. I didn’t defeat anyone. I smiled, flicked a coin, and said thank you. The training didn’t make me dangerous. It made me calm enough to exit each situation without a scratch. And that brings me to what I consider the most important physical skill of all, one that doesn’t require any formal training: situational awareness. Train for Situational Awareness In each of the three incidents, there was a moment before contact where my body registered something my conscious mind hadn’t articulated yet. In Washington Heights, I noticed the man’s posture before he spoke. In Toronto, something made me put a dime on my thumb before I entered the dark path. Outside the post office, I registered the escalation in body language before any words were exchanged. To train for greater situational awareness, walk with your phone in your pocket instead of your hand. Move around the world with your ears empty instead of listening to music or podcasts. When you enter a room, notice the exits. When you’re in an unfamiliar environment, pay attention to who is around you and how they’re moving. These aren’t paranoid habits. They’re the same environmental reading skills your ancestors used every day. Modern life has simply given us the luxury of ignoring them. There is almost no better way to think on your feet than the thinking that steers you clear of sticky situations in the first place. When it comes to physical confrontation, the best-trained response is the one you never have to use. Part 7: Daily Training Exercises for Mental Agility Everything discussed so far requires ongoing practice. Here are the specific daily exercises I use and recommend, organized from quick (2 minutes) to involved (30+ minutes). Breathing Techniques (2–5 minutes) Before any high-pressure situation, be it a presentation, a meeting or a difficult conversation, controlled breathing is the fastest way to shift your nervous system from sympathetic (fight-or-flight) to parasympathetic (calm and focused). The simplest technique: Breathe in for 4 counts, hold for 4 counts, breathe out for 6 counts. The extended exhale activates the vagus nerve and physically slows your heart rate. Do this for 2 minutes and you'll enter any situation calmer and more mentally available. For more advanced breathing techniques, check out this video tutorial I made for you: https://www.youtube.com/watch?v=YeO06_uZZcg Progressive Muscle Relaxation (5–10 minutes) Systematically tensing and releasing muscle groups, from your feet to your face, trains your body to release the physical tension that accumulates under stress. Over time, you develop the ability to detect and release tension in real time — during a conversation, during a presentation, during a confrontation. This is the body scan component that I used before my TEDx Talk, and it's a core element of Systema training as well. The ability to scan your body for tension and deliberately release it is a physical skill that directly supports mental agility. Steelmanning Practice (15–20 minutes) Get a partner. Have them throw random topics at you. Your job: argue the strongest possible case for the position you naturally oppose. Switch roles. Do this twice a week and within a month you'll notice a dramatic improvement in your ability to think through problems from multiple angles under time pressure. Now, you might think about going to Chat-GPT or some other LLM. You can certainly give this a try. However, beware of context-dependent memory and state-dependence issues. If you only train in digital environments with a bot, you will likely find that you perform fine when sparring with a computer, but flounder with a human. As this study found, training in certain environments creates less cognitive fatigue than others. So if you come to develop certain beliefs about the difficulty of discussing things based on experiences with chatbots, you will probably not like the energy-drain you encounter when dealing with humans. Remember: we tend to fight the way we train, so practice all rhetorical argumentation in a variety of environments, never just one. Random Topic Riffing (10–15 minutes) Have someone give you a topic and speak about it for 2 minutes without stopping. What you say doesn't need to be brilliant, but work at speaking continuously. The exercise trains your brain to keep producing output even when it doesn't feel ready, which is exactly the skill you need when put on the spot. Increase difficulty by having the topic-giver interrupt you with new topics mid-stream. This trains your ability to pivot and shift directions without losing composure. Memory Palace Practice (15–30 minutes) Every time you encode information using a Memory Palace, you're doing more than memorizing. You're building the retrieval infrastructure that makes recall under pressure possible. Regular Memory Palace practice is the single most important investment you can make in your ability to access information when you need it. The more you memorize, the more you should seek to incorporate memorized material into your steelmanning and random riffing practice routines. Alphabet Drills and Multiple Mentality (5–15 minutes) One of the most unusual training systems I’ve encountered comes from Harry Kahne, a performer from the 1920s who could write with both hands simultaneously while reciting poetry from memory. He called his approach “Multiple Mentality” because it’s the deliberate practice of running several mental operations at once. His exercises sound deceptively simple. The foundational one: write out the alphabet backwards from memory. Not from Z-A printed on a card. From memory, cold. Most people find reciting the alphabet backwards surprisingly difficult the first time. But once you can do it? That’s when the real training begins. Kahne then asks you to pair the alphabet’s extreme ends mentally: A-Z, B-Y, C-X, working inward. Then start from the center and pair outward in reverse. These are pure concentration drills because they force your brain to hold a structure in working memory while performing various forms of recall. I go deeper into the full Multiple Mentality system and all of Kahne’s exercises in my detailed review of his course, including the parts I think are brilliant and the parts where I respectfully disagree with him. Part 8: Prepping Your Mind (Why What You Memorize Determines How Well You Think) Most of us know that the quality of your thinking is directly proportional to the quality of what you've committed to memory. A mind loaded with poetry, philosophy, scientific principles, historical examples, memorable quotes, and well-understood frameworks will produce richer, more nuanced, more creative responses under pressure than a mind that relies on whatever it happens to recall from last week's reading. This is not about showing off. It's about having raw material that makes you mentally dexterous. And gives you information you can use in an instant. What to Memorize for Maximum Mental Agility As you’ve seen, I strongly recommend memorizing quotes and poems. Because memorized poetry gives you access to compressed wisdom, beautiful language, and emotional resonance that you can draw on in conversation, writing, and thinking. Likewise, you can learn how to remember a story. https://www.youtube.com/watch?v=DM4TxD6ez1Y When you've memorized a poem or story, you own the content in a way that reading on its own never provides. The lines and structures become part of your mental vocabulary. I've memorized dozens of poems and passages of verse, and they surface constantly in conversation, in my writing, in my thinking about problems that have nothing to do with literature. Memorize Speeches for Mental Dexterity Likewise, you can seek out speeches from people like Churchill, Lincoln, Martin Luther King Jr. and Marcus Aurelius. The words of leaders who were themselves masters of thinking on their feet make for excellent training material. When you've memorized their words, you internalize their patterns of thought. You don't just quote them. You begin to think in the structures they used. Learn to Tell Jokes Like improv, humor provides you with one of the ultimate forms of thinking on your feet. And telling jokes is far more learnable than people assume. To get started, commit a few jokes to memory and study their structure. You’ll soon notice that a good joke is a tiny argument: The setup establishes expectations The twist violates the expectations The punchline resolves the violation in a surprising or ironic way This simple structure is not so different from the PREP framework we discussed above. Practice Parroting and Accent Imitation Imitating a famous actor might sound like a party trick, but it's actually a profound exercise in sharing another person’s perspective and behavioral patterns. To imitate someone convincingly, you have to at least try and understand how they think, how they move and how they use language. As a result, the understanding you develop translates directly to the ability to read and respond to different people in different contexts. I’m not particularly good with foreign accents or imitating people. But merely by putting time into practicing a few people, I’ve learned a lot and become more spontaneous on my feet. Reflective Thinking Practice Memorization alone isn't enough. The material you memorize needs to be processed through reflective thinking. This is the practice of deliberately considering what you've learned, connecting it to other things you know, and forming your own positions. I do a lot of my reflective thinking through journaling, through conversation with carefully chosen friends, and through a practice I've maintained for years: regularly re-reading books I've already read, looking for things I missed the first time. All of these practices transform static knowledge into dynamic intellectual resources you’ll draw upon with great ease when you find yourself put on the spot. Part 9: The Paradox of Mental Silence We've covered a great deal of ground today: ego reduction, memory techniques, verbal frameworks, performance training, martial arts, daily exercises, and the art of loading your mind with quality material. And now I want to end with something that sounds like a contradiction but is, in fact, the deepest truth about thinking on your feet: The goal is not to think faster. Rather, it’s to create the conditions where you don't need to think at all. I know this sounds paradoxical. How can “thinking on your feet” require not thinking? It’s because the highest level of performance in any domain doesn’t just look like effortlessness. It actually is, if only in the present moment. I’m talking about the musician who plays a transcendent solo. That performer isn't thinking about which notes to play. Nor does the martial artist who evades a strike sit there thinking about which direction to move. And the speaker who delivers a perfect response to an unexpected question isn't thinking about what to say. They’re drawing upon deep preparation. In each case, the performer has trained so deeply that the right response emerges from a place beneath conscious thought. The preparation started long ago. Practice has quieted your fantasies, both positive and negative. And what remains is a mind so well-prepared that it can be still during the demands and in that stillness, the right response simply appears. This outcome is common in the world of mindfulness and meditation, where practitioners describe the experience of being “full by being empty.” In order to receive the moment as it actually is (not as your ego wants it to be, nor as your anxiety fears things might go wrong), you just have to empty your mind of the noise that normally fills it. Your Next Step If this article has shown you anything, I hope it's this: thinking on your feet is not a gift. It's the product of deliberate, ongoing training across multiple domains — mental, verbal, physical, and philosophical. The foundation of all of it is memory. Not “good memory” as a vague trait, but trained memory — the ability to encode, store, and retrieve information on demand, under pressure, in any context. If you want to start building that foundation, I've created a free course that teaches you the core Memory Palace technique in four video lessons. It's the same starting point my Masterclass students use, and it will give you your first experience of what trained recall feels like. For even deeper training that includes the Memory Wheel technique, ars combinatoria, advanced Memory Palace strategies, and the Recall Rehearsal patterns that make long-term retention predictable, my Magnetic Memory Method Masterclass takes you through the complete learning system. And if you want to explore the meditation, breathing, and muscle relaxation routines I've combined with memory training for maximum mental composure, I go into all of that in The Victorious Mind. So what do you say? Are you ready to stop worrying about what you’ll say next and start training so deeply that the right response arrives on its own? Remember: the secret every performer, martial artist, and memory expert discovers is ultimately the same. You don’t rise to the level of the mome
On this episode of LID Radio Podcast, we're joined by Nicholas Janni and Amy Elizabeth Fox, authors of Leading in Chaos: A Clarion Call to a New Future from Two Pioneers in Leadership Development and Transformational Change.About Nicholas Janni and Amy Elizabeth FoxNicholas Janni is a transformational coach and leadership development expert, and co-founder of Matrix Development. Amy Elizabeth Fox is CEO of Mobius Executive Leadership, working globally with senior leaders to develop transformative leadership capacity.About Leading in ChaosLeading in Chaos explores how today's leaders can respond to uncertainty and disruption with greater consciousness, courage, and compassion, calling for a more embodied and human-centred approach to leadership in a time of global turbulence.
Summary In this episode, Andy talks with Richard Carson, author of The Book of Change. If you feel like you barely finish one change before the next one hits, this conversation is for you. Richard shares his deeply researched and battle-tested framework called People Sustained Organizational Change Management, or PSOCM. Unlike many change management books, this is not about certifications or slogans. It is about building a repeatable system to diagnose problems, distinguish adaptive from transformational change, and gain executive traction when support is not automatic. You will hear why so many change efforts fail before they even begin, how to craft a clear problem statement, and what leaders often misunderstand about the type of change they are facing. Richard also explains why he chose the phrase "People Sustained" and how thinking structurally about change can even help at home. If you're looking for practical, grounded insights on leading through continuous change, this episode is for you! Sound Bites "My advice to you is to anticipate change and manage change before it manages you." "Different change models have been introduced in the literature, but there has not been one coherent model for managing organizational change." "PSOCM is driven by defined actions with statistical metrics that produce measurable results." "You get a free book and the next thing you know you're getting the pitch to hire them at an exorbitant amount of money per hour." "Organizations consist of people, and it is the people who are primarily the problem." "Change management is proactive. Emergency management is reactive." "It is not productive to put the organization on the couch and ask, 'Well, what do you think?'" "You can change a process, but you cannot change a person's underlying psychology." "You now own it, or it now owns you." Chapters 00:00 Introduction 01:40 Start of Interview 01:54 Family Culture and Early Influences 03:58 Criticisms of Change Management Books and Certifications 06:15 Defining Organizational Change Management in Plain Talk 07:44 What Surprised Him in the History of Change 10:57 Adaptive vs. Transformational Change 14:23 Why He Named It People Sustained Organizational Change Management 20:03 Problem Identification and Writing Effective Problem Statements 24:31 Getting Executive Support When Change Is Not Top Down 26:49 When Benefits Do Not Move Leaders 28:21 One More Idea to Anticipate Change Before It Manages You 30:03 Applying Change Lessons at Home as a Parent 31:36 End of Interview 32:38 Andy Comments After the Interview 35:31 Outtakes Learn More You can learn more about Richard and his work at RichardCarson.org. Make sure to get the free ebook download. For more learning on this topic, check out: Episode 343 with Gary Lloyd. He has a clever metaphor of thinking about change like a gardener, not a mechanic. It's a great discussion that I think you'll find quite practical. Episode 344 with Peter Bregman and Howie Jacobson. Their book is about change, but not at the organizational level. They think you can change other people, which sounds presumptuous at the least. But they back that up in the interview so check out episode 344 for more. Episode 53 with John Kotter. He's one of the most famous names when it comes to change management. Go way back to episode 53 to hear from John directly. Pass the PMP Exam If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Join Us for LEAD52 I know you want to be a more confident leader—that's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Talent Triangle: Business Acumen Topics: Change Management, Organizational Change, Leadership, Executive Sponsorship, Problem Identification, Adaptive Change, Transformational Change, Strategic Thinking, Organizational Culture, Project Leadership, Continuous Improvement, Stakeholder Engagement The following music was used for this episode: Music: Lullaby of Light feat Cory Friesenhan by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tropical Vibe by WinnieTheMoog License (CC BY 4.0): https://filmmusic.io/standard-license Thank you for joining me for this episode of The People and Projects Podcast!
In this conversation, Richard Hooker Jr. shares his journey from a small town in North Carolina to becoming a prominent leader in the Teamsters union. He discusses his early life, the challenges he faced in understanding union dynamics, and his rise to leadership within Local 623. Richard emphasizes the importance of member empowerment, transparency in union operations, and the need for education on union rights. He reflects on the impact of COVID-19 on labor negotiations and the necessity of supporting union members beyond their work. Richard's vision for the future includes uniting members across divisions and building power from the grassroots level. In this conversation, Richard Hooker Jr. discusses the importance of empowering union members and addressing real-life issues they face. He emphasizes the need for unity among members and transformational change in union leadership to combat systemic problems. Hooker shares his experiences in leadership and the challenges posed by current union politics, advocating for a more engaged and fearless membership. WEBSITES MENTIONED www.patreon.com/aitdpod https://discord.gg/hm8WMUKVF8 https://be-fearless.org/ Takeaways Richard Hooker's journey reflects resilience and commitment to union values. Understanding union politics is crucial for effective leadership. Empowering members through education is a key focus. Transparency in union operations fosters trust among members. COVID-19 presented unique challenges for labor negotiations. Supporting members' needs extends beyond workplace issues. Racial dynamics play a significant role in union leadership. Building a strong grassroots movement is essential for union strength. Engaging members in the political process is vital for change. Leadership should prioritize member empowerment over personal gain. Empowerment of union members is crucial for effective representation. Real-life issues faced by families should be prioritized in union discussions. Unity among members is essential to combat divisive tactics. Transformational change in leadership is necessary for progress. Systemic issues within the union must be addressed for effective change. Open bargaining can help eliminate loopholes and protect workers' rights. Leadership should be accountable and transparent to the membership. Retaliation and intimidation tactics undermine member participation. A strong, united front can lead to successful grievances and negotiations. Fearlessness in voting is vital for true representation. Chapters 00:00 Introduction to Richard Hooker 01:13 Richard's Early Life and Background 03:31 Journey into Union Work 06:27 Politics and Leadership in the Union 10:17 Running for Office and Racial Dynamics 12:40 Changing the Local's Bylaws 15:56 Winning Elections and Transforming Leadership 21:00 Navigating COVID-19 Challenges 27:00 Supporting Members Beyond Work 29:23 Current Issues and Future Focus 35:10 Vision for the Future of the Teamsters 37:35 Empowering Union Members 40:52 Unity in the Face of Adversity 44:01 Transformational Change in Leadership 49:00 Addressing Systemic Issues 56:31 Challenges in Union Politics THE OPINIONS EXPRESSED OR VIEWS EXPRESSED ON THIS PODCAST ARE THOSE OF THE HOSTS AND GUESTS AND DO NOT NECESSARILY REFLECT ANY DELIVERY COMPANY
Laurent Rotival, executive vice president and chief information officer for Regence, answers some of the biggest questions facing AI. Are the big AI companies spending too much? How should the average person approach the AI boom? And how will AI affect health care?
Kim Jones is a Change Agent and Transformational Coach. She draws from her professional training and lived experience to help women navigate life's most meaningful turning points with clarity. Joy and Kim discuss the Circle of Life, navigating change, the butterfly effect, stepping into fear and more. We discuss the Golden Triad of gratitude, intention and joy and explore wisdom traditions, journey work and wearing many hats that build a unique and beautiful life. An honest, inspiring and curious conversation for all. You don't want to miss it! Kim's Website Kim's Linkedin Kim's Instagram Joy's Instagram Joy's Website Music by Twinmusicom
Nearly a year after WNBA players opted out of their CBA, WNBPA Executive Director Terri Jackson joins Khristina to break down where WNBA CBA talks stand — and what’s really at stake. With the 30-day extension ticking down, Jackson discusses pay equity, player-led protest moments that defined the 2025 season, and why this round of negotiations feels different — not just for the league, but for the direction of women’s sports itself. Want more women’s basketball scoop? Follow the show on Instagram @ICYMIwithKW and X @ICYMIwithKW and for more on Khristina, follow her on Instagram @khristinawilliams Let us know what you think of the show by leaving a rating and a review! CREDITS Executive Producers: Nikki Ettore Jessie Katz Tyler Klang Jonathan Strickland Producer: Buffy Gorrilla Producer & Editor: Tari Harrison Host: Khristina WilliamsSee omnystudio.com/listener for privacy information.
The Real Truth About Health Free 17 Day Live Online Conference Podcast
Scott Stoll, M.D., explores how the powerful tool of storytelling can inspire lasting behavioral change in lifestyle medicine. Discover how hope-driven narratives empower people to transform their health habits and achieve sustainable wellness. #LifestyleMedicine #HealthTransformation #ScienceOfHope
Sam Daley-Harris has spent more than four decades proving that ordinary citizens can make extraordinary change. He founded the anti-poverty lobby RESULTS, co-founded the Microcredit Summit Campaign with Muhammad Yunus, and leads Civic Courage to empower citizen advocacy around the world.In this conversation, we talk about reclaiming democracy, building political will, and why real change starts with you.LINKShttps://bookshop.org/a/99692/9781953943385https://www.lovechildrenplanet.com/events/it-has-to-be-read-reclaiming-our-democracy-by-sam-daley-harris_____I have had the pleasure of talking to some of the leading authors, artists, activists, and change-makers of our time on this podcast, and I want to personally thank you for subscribing, listening, and sharing 100-plus episodes over 100,000 times.Please subscribe to this Podcast, In Conversation… with Frank Schaeffer, on your favorite platform, and to my Substack, It Has to Be Said. Thanks! Every subscription helps create, build, sustain and put voice to this movement for truth. Subscribe to It Has to Be Said. Support the show_____In Conversation… with Frank Schaeffer is a production of the George Bailey Morality in Public Life Fellowship. It is hosted by Frank Schaeffer, author of The Gospel of Zip. Learn more at https://www.thegospelofzip.com/Follow Frank on Substack, Facebook, Twitter, Instagram, Threads, TikTok, and YouTube. https://frankschaeffer.substack.comhttps://www.facebook.com/frank.schaeffer.16https://twitter.com/Frank_Schaefferhttps://www.instagram.com/frank_schaeffer_arthttps://www.threads.net/@frank_schaeffer_arthttps://www.tiktok.com/@frank_schaefferhttps://www.youtube.com/c/FrankSchaefferYouTube In Conversation… with Frank Schaeffer Podcast
5 Steps For Transformational Change October 10, 2025 | Episode 5200 Host: Scott Smith Episode Description Everyone says they hate change, but here's the thing: what you really want is transformation. You know that feeling when you're comfortably miserable? Life's not perfect, but at least it's familiar. You want something different, but you're stuck somewhere between "I should do something" and "I'm actually doing it." Scott breaks down the five stages every transformation goes through and shows you exactly where you're stuck. Because once you know where you are in the process, you can finally move forward. Featured Story Picture this: Scott's wife is in the closet having a full-blown change crisis. One outfit on. Look in the mirror. Change it. Repeat. It's funny, but it's also exactly what we all do with bigger life decisions. We keep trying on different versions of what we want, never quite committing to walking out the door. Scott shares why his approach isn't about change coaching or life coachy stuff - it's about one thing: getting you from where you are to where you actually want to be. And why knowing the difference between change and transformation changes everything. Important Points You're not afraid of transformation itself - you're afraid of not knowing the exact roadmap to get there. Most people stay stuck in contemplation for years (maybe decades) because they lack two things: a specific outcome and clear next steps. Maintenance is the stage everyone forgets about, which is why you end up back where you started five years later. Memorable Quotes "I'm not a change coach. I'm interested in one thing. What do you want? And can I transform you to get it?" "It's like, I'm comfortably miserable, but at least I'm comfortable, right?" "If you know what you want to do and you don't know the exact steps in between, how could you possibly be determined to get there?" Scott's Three-Step Approach Get crystal clear on the specific transformation you want - not just "something different," but exactly what that looks like. Build your roadmap with actual next steps, because determination without direction keeps you spinning in place. Plan for maintenance from day one, or you'll be right back here in five years doing this all over again. Connect With Me Search for The Daily Boost on Apple Podcasts and Spotify. Email: support@motivationtomove.com Main Website: https://motivationtomove.com YouTube: https://youtube.com/dailyboostpodcast Facebook Page: https://facebook.com/motivationtomove Facebook Group: https://dailyboostpodcast.com/facebook Learn more about your ad choices. Visit megaphone.fm/adchoices
A new Aged Care Act is weeks away from coming into effect, but there are aspects that has the Inspector-General of Aged Care concerned.
Philanthropy and NextGen Panel at 361Firm's 4th Newport Conference (July 2025)SUMMARY: The Philanthropy and NextGen Panel at 361Firm's 4th Newport Conference (July 2025) discussed bridging the gap between baby boomers and next gens in philanthropy, focusing on impactful investments, and addressing challenges in the sector. Key points included the need for targeted philanthropy to avoid diluting efforts, the importance of aligning financial returns with impact, and the significance of addressing root causes rather than just providing temporary relief. Examples of impactful investments were shared, such as AI-driven wildfire prevention and initiatives to empower women entrepreneurs. The panel also emphasized the role of next gens in driving transformative change and the potential of AI in enhancing philanthropic efforts.Video: https://youtu.be/YU6yOhTZhfkTranscript: https://361.pub/PhilanthropyNP25TranscriptAll 361Firm Podcasts on Apple (https://361.pub/podcast_apple), Spotify (https://361.pub/spotify), Simplecast (https://361.pub/pods)SUMMARY KEYWORDS: Philanthropy, NextGen, Impact Fund, Financial Returns, Emotional Disabilities, Education, Mental Health, Resilience Innovation Fund, Women's Entrepreneurship, AI Investments, Wildfire Prevention, Donor Advised Funds, Social Service, Transformational Change, Community Impact.SPEAKERS: Stephen Burke, Tami Kesselman (NextGen Success), Meir Rabkin - Blue Vision, Rainer Busch, Iva Kaufman, Wendy Diamond, Susanna Lindeque, Mark Sanor, MJ Gottlieb, Dr. Anita McDowell, Anna Strohsahl360 One Firm (361Firm) is an independent global platform to collaborate on investments & philanthropies by/for family offices, institutional investors, and thought leaders. You can subscribe to various 361 events and content at https://361firm.com/subs. For reference: Web: www.361firm.com/homeOnboard as Investor: https://361.pub/shortdiagOnboard Deals 361: www.361firm.com/onbOnboard as Banker: www.361firm.com/bankersEvents: www.361firm.com/eventsContent: www.youtube.com/361firmWeekly Digests: www.361firm.com/digest
In this weekly Sex and Intimacy Q&A, Tami and The Shoeless Therapist Matt Wheeler discuss two types of change – counteractive change and transformational change – and how each one impacts healing. They also consider honesty, manipulation, and lying; and warn listeners of the danger of a partner claiming that they'll never hurt you again. TAKEAWAYS: [1:57] Defining counteractive change and transformational change. [4:08] Early recovery almost always includes counteractive change. [5:33] Honesty is a complicated request. [9:37] Reflective and dissociative lying are learned behaviors. [11:49] Trusting your gut around lying patterns. [17:20] Lying to set boundaries and allow for self-preservation. [22:32] Is this lie going to hurt my relationship? [24:40] Counteractive change does not lead to deeper healing. [29:55] Your partner cannot always be the catalyst for your behavior. [34:10] Threatening is about control, not about fostering relationships. [37:28] Trusting your own intuition and getting your needs met. [41:40] How can I handle my betrayed partner's indignation and anger? [47:05] How can I respond to my partner's promise to never hurt me again? [53:18] How can I approach my extremely avoidant partner? [56:07] My cheating partner was never going to tell me the truth. Now what? RESOURCES: Seekingintegrity.com Email Tami: Tami@Seekingintegrity.com Sexandrelationshiphealing.com Intherooms.com Out of the Doghouse: A Step-by-Step Relationship-Saving Guide for Men Caught Cheating, by Robert Weiss Prodependence: Moving Beyond Codependency, by Robert Weiss Sex Addiction 101: A Basic Guide to Healing from Sex, Porn, and Love Addiction, by Robert Weiss Cruise Control: Understanding Sex Addiction in Gay Men, by Robert Weiss Seeking Integrity Podcasts are produced in partnership with Podfly Productions. QUOTES “All lying is manipulative in the sense that you're trying to manipulate the other person to think and feel a certain way.” “Trust your gut when you recognize a familiar pattern.” “Sometimes a person can change because they love someone else. Real transformative change happens because they love themselves.” “No relationship is healthy if it's filled with threats.” “Even if you could prove that acting out didn't occur, that's not the point. Your intuition is telling you that you have needs that aren't being met.” “You cannot make any choice in life without accepting a loss.”
In this episode of Workplace Stories, we sit down with Zane Zumbahlen, Chief People Officer at Wedgwood Veterinary Pharmacy, to explore how vulnerability in leadership can catalyze organizational change.With a 30-year career spanning IBM, CTCA, and global roles in Sweden and Japan, Zane shares candid stories that reveal the power of low-ego, high-confidence leadership. From active listening sessions that rebuilt trust among skeptical managers to structural programs that flipped the risk equation for women leaders, Zane's journey is a masterclass in how HR leaders can move from intention to impactful systems.His approach blends authenticity, experimentation, and a relentless drive to make things better, one conversation at a time.You will want to hear this episode if you are interested in...(00:00) Intro(04:21) How vulnerability accelerates trust and change.(12:45) The real-life risks of emotional leadership.(18:50) Driving systemic transformation from the HR seat.(22:33) A roadmap for active listening that leads to measurable action.(35:10) Building female leadership pipelines in risk-averse cultures.(47:52) Examples of HR-led innovation across global contexts.(56:15) Rethinking how credibility and compassion coexist in leadership.Resources & People Mentioned:Wedgwood Veterinary PharmacyAdam Grant on Personal Branding and TrustConnect with Zane Zumbahlen:LinkedIn: Zane ZumbahlenConnect With Red Thread ResearchWebsite: Red Thread ResearchOn LinkedInOn FacebookOn TwitterSubscribe to WORKPLACE STORIES
In this episode of Partnering Leadership, Greg Satell, writer, speaker, innovation advisor, an expert on transformational change, and author of Cascades, shares lessons on how leaders can lead transformation in their organizations and the community. Greg Satell shares lessons learned from past transformations and how leaders can help lead change in organizations, especially through ongoing disruption. Some highlights:-Why Greg Satell moved to Poland and what it was like living in a post-communist country-How the Orange Revolution transformed Greg Satell's perspective on change-‘Viral cascades' and how leaders can use the understanding to drive transformational change in organizations-Greg Satell on the value of shared Purpose and Shared Values-How to best deal with fierce oppositions when driving change-How to empower people to succeed on their own terms-Gregg Satell on why Blockbuster failed to adapt and change and lessons for leaders of transformationMentioned in this episode:Duncan J. Watts, sociologist Steven Strogatz, mathematicianAlbert-László Barabási, physicistReimagining Capitalism in a World on Fire by Rebecca M. HendersonProsperity: Better Business Makes the Greater Good by Colin MayerLouis V. Gerstner Jr., former chairman of the board and chief executive officer of IBMImmanuel Kant, philosopherTeam of Teams: New Rules of Engagement for a Complex World by Stanley A. McChrystal and Chris FussellOne Mission: How Leaders Build a Team of Teams by Charles Goodyear and Chris FussellJohn F. Antioco, former CEO of Blockbuster and chairman of Red MangoCarl Icahn, former CEO of Blockbuster and founder and controlling shareholder of Icahn EnterprisesMapping Innovation: A Playbook for Navigating a Disruptive Age by Greg SatellAdversaries Into Allies: Win People Over Without Manipulation Or Coercion by Bob BurgThe Halo Effect by Phil RosenzweigConnect with Greg Satell:Cascades on AmazonGreg Satell's WebsiteDigital Tonto WebsiteGreg Satell on LinkedInGreg Satell on Clubhouse Connect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website
Jo Kempton is Head of Lincolnshire Pension Fund, where she has spent most of her career in various roles, including as the manager of an internal UK equity portfolio. She is an active participant on the local government pension scheme circuit. Our conversation starts with Jo's early career and how she ended up pursuing a role in pensions. We speak about her work on the stock picking side, and discuss whether the market backdrop has changed since then for UK equities. We ask then whether this stint in internal equity investing has informed her approach to other active asset managers and the challenges they face today. Moving now to the whole fund oversight that Jo provides, we discuss the future of pooling, and its benefits as well as the importance of collaboration and knowledge sharing, particularly in light of the challenges facing all public funds today. Finally we reflect on a career of public service and the wisdom gathered over those years.Thank you to GCM Grosvenor and Resolute Investment Managers, Inc. for sponsoring Series 3 of 2025.GCM Grosvenor is a global alternative asset management firm with a longstanding commitment to supporting small, emerging, and diverse investment managers. For over 30 years, the firm has developed expertise in funding and guiding these managers as part of its broader activity across alternative investments.With over $20 billion in AUM dedicated to small and emerging managers and $16 billion in AUM dedicated to diverse managers, GCM Grosvenor leverages its experienced team, broad network, and proprietary sourcing capabilities to support their success. Through the Small, Emerging, and Diverse Manager Program, the firm creates opportunities for investors to access a wide range of talent while seeking to drive strong returns and impact. For more information, visit www.gcmgrosvenor.comResolute Investment Managers, Inc. is a diversified, multi-affiliate asset management platform that partners with more than 30 best-in-class affiliated and independent investment managers. Its unique platform delivers strategic value through a full suite of distribution, operational and administrative services available to affiliates and partners.
Why do most transformation efforts fail, even when people are deeply committed? In this thought-provoking episode of The Leadership Project, Michael Lopez, transformation coach and author of Change, unpacks the science behind why change is so hard and what we've been getting wrong all along. With over 20 years of experience helping organizations navigate complex change, Lopez challenges the conventional, rational-only approach and introduces six brain-based strategies to make change stick, both personally and systemically.Rather than focusing on willpower or generic frameworks, Lopez dives into the biology of transformation. He explains how the brain and body respond to change as a perceived threat, which often sabotages even our best intentions. Using real-world examples, including a remarkable case where a failing nuclear plant climbed from the bottom 10 percent to top 10 percent performance in just a year, he reveals how aligning change efforts with our neurobiology unlocks lasting results. His framework begins with understanding what's really going on, fostering individual ownership, and building a movement rather than enforcing compliance.The episode also flips popular beliefs on stress and failure. Lopez makes a compelling case that stress, when properly framed, is not the enemy but a key ingredient for growth. He unpacks how challenge strengthens the anterior mid-cingulate cortex, the part of the brain that helps us overcome difficulty. From building new habits to transforming entire teams, you'll walk away with a practical, science-backed blueprint to navigate change effectively and sustainably. Whether you're leading others or leading yourself, this is a must-listen.
Send us a textShannon chats with Laura Stewart (from 95 Percent Group) about bold moves that literacy leaders can take to transform the literacy practices in their learning communities. Laura provides stories and strategies relating to successfully implementing best practices informed by the Science of Reading into schools and classrooms, and Shannon shares some real-life examples of what she's learned to do and not to do as a literacy leader. Listen and also download the recommended resources from the show notes to be empowered in your transformation efforts.RESOURCES MENTIONED DURING THE EPISODE:The Courage to Lead: 10 Bold Moves for Transformational Change by Laura Stewart ebook (download link from our Google Drive)bio for Laura Stewart, 95 Percent Group's Chief Academic OfficerBecoming a Literacy Leader by Jennifer Allen *Amazon affiliate link*Cox Campus Structured Literacy trainingThe Courage to Teach: Exploring the Inner Landscape of a Teacher's life by Parker Palmer *Amazon affiliate linkScience of Reading 2.0 ebook from 95 Percent GroupUphill Climb article by Laura StewartNIRN HubEdWEb.net Recording with Laura Stewart and Ken Kirby regarding Professional Learning in 202595 Percent Group on IG95 Percent Group on Twitter/X95 Percent Group on FacebookMorpeheme MagicScience of Reading Defining Guide (The Reading League)Bonus Episodes access through your podcast appBonus episodes access through PatreonFree Rubrics Guide created by usFinding Good Books Guide created by usInformation about our Patreon membershipSupport the showGet Literacy Support through our Patreon
Acts 16:16-34 With Paul and Silas, we came to Philippi in Macedonia, a Roman colony, and, as we were going to the place of prayer, we met a slave girl who had a spirit of divination and brought her owners a great deal of money by fortune-telling. While she followed Paul and us, she would cry out, "These men are slaves of the Most High God, who proclaim to you a way of salvation." She kept doing this for many days. But Paul, very much annoyed, turned and said to the spirit, "I order you in the name of Jesus Christ to come out of her." And it came out that very hour. But when her owners saw that their hope of making money was gone, they seized Paul and Silas and dragged them into the marketplace before the authorities. When they had brought them before the magistrates, they said, "These men are disturbing our city; they are Jews and are advocating customs that are not lawful for us as Romans to adopt or observe." The crowd joined in attacking them, and the magistrates had them stripped of their clothing and ordered them to be beaten with rods. After they had given them a severe flogging, they threw them into prison and ordered the jailer to keep them securely. Following these instructions, he put them in the innermost cell and fastened their feet in the stocks. About midnight Paul and Silas were praying and singing hymns to God, and the prisoners were listening to them. Suddenly there was an earthquake, so violent that the foundations of the prison were shaken; and immediately all the doors were opened and everyone's chains were unfastened. When the jailer woke up and saw the prison doors wide open, he drew his sword and was about to kill himself, since he supposed that the prisoners had escaped. But Paul shouted in a loud voice, "Do not harm yourself, for we are all here." The jailer called for lights, and rushing in, he fell down trembling before Paul and Silas. Then he brought them outside and said, "Sirs, what must I do to be saved?" They answered, "Believe on the Lord Jesus, and you will be saved, you and your household." They spoke the word of the Lord to him and to all who were in his house. At the same hour of the night he took them and washed their wounds; then he and his entire family were baptized without delay. He brought them up into the house and set food before them; and he and his entire household rejoiced that he had become a believer in God.
Join us in this enlightening episode of "The Brand Called You" where we sit down with Clare Norman, the Founder of Clare Norman Coaching Associates and the author of "Cultivating Coachability." Dive deep into the transformative world of coaching as Clare shares her wisdom from over 25 years of experience. Discover the evolution of coaching, the essence of transformational coaching, and how organizations and coaches can foster coachability in individuals. Clare's insights on claiming your agency are sure to leave you inspired and empowered. Don't forget to check out Clare's book and uncover what it means to truly cultivate coachability.
President Trump holds a cabinet meeting where we are seeing transformational change occurring for America Learn more about your ad choices. Visit megaphone.fm/adchoices
From buying property while in his Harvard dorm to starting a business with his wife, Derrick has made it his life's mission to improve the process for and access to real estate investing. Derrick Barker, the co-founder and CEO of Nectar, is at the forefront of transforming the real estate finance landscape through innovative technology solutions. Based in Atlanta, his company provides liquidity to commercial real estate owners with low-leverage, cash-flowing assets, enabling them to grow their portfolios and contribute to community development. Derrick envisions a future where rapid property closings become the norm, empowering medium-sized real estate sponsors to create strong, balanced communities by enhancing their access to capital. Here are the highlights of our conversation: - Nectar stands out in the finance and real estate technology industry by providing liquidity to owners of commercial real estate, specifically focusing on low-leverage, cash-flowing assets to support strong real estate operators. - Derrick envisions a future where commercial real estate deals can be closed in a week or less, with the ultimate goal of achieving one-day closings through technological advancements. Their vision is to be a tech-first company and in that, drive more efficiency than anyone else in the market. - By empowering medium-sized real estate sponsors, Nectar aims to equip them with the necessary tools and resources to build thriving communities and meet the demands of the housing market, ultimately tipping the balance of power in their favor for a more robust and sustainable housing market. - The company's commitment to sustainable business practices sets it apart in the market, offering high return, consistent cash-flowing investment products that mitigate risks associated with construction, lease-up, or refinance. - With a vision to leverage technology and capital for the greater good, Nectar aims to empower developers and small to medium-sized companies to address the pressing issue of affordable housing. - The success of Nectar is attributed to its well-structured team functionality, with key roles such as underwriting, product development, origination, and servicing playing crucial parts in the company's operations. While there is a core team based in Atlanta, Nectar also utilizes a distributed team for specific roles that do not require in-person presence. This structured approach enables Nectar to efficiently deliver its unique fast and flexible capital solutions to its customers and investors. - As a leader and business owner, Derrick believes there is no better learning than experience, so take action and get it done. About the guest: Derrick Barker is the co-founder and CEO of Nectar. He started buying real estate from his dorm room at Harvard. After Harvard, he spent 3 years trading complex securities at Goldman Sachs while simultaneously building a 500+ unit real estate portfolio in his hometown of Atlanta. He left Goldman Sachs to focus on real estate full-time, eventually growing his portfolio to more than 4,700 units and $400 million in asset value. Connect with Derrick: Website: https://www.usenectar.com LinkedIn: https://www.linkedin.com/in/derrick-barker-3b1590a/ Connect with Allison: Feedspot has named Disruptive CEO Nation as one of the Top 25 CEO Podcasts on the web, and it is ranked the number 6 CEO podcast to listen to in 2025! https://podcasts.feedspot.com/ceo_podcasts/ LinkedIn: https://www.linkedin.com/in/allisonsummerschicago/ Website: https://www.disruptiveceonation.com/ #CEO #leadership #startup #founder #business #businesspodcast Learn more about your ad choices. Visit megaphone.fm/adchoices
“Be unreasonable, but not unrealistic.” - Renée SattiewhiteWelcome to episode 206 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ensures credit unions increase efficiency, manage risk, and improve member experience.In this season, Jill and I will have conversations centered around leadership, credit unions, and living our best lives. We will have some of the most respected leaders from around credit unions who we are grateful to call friends join us in the discussion from time to time too.In this episode, we are joined by Renée Sattiewhite, President & CEO at the African-American Credit Union Coalition (AACUC). We discuss the growing pains that come with scaling up an organization, and Renée reflects on her experience scaling AACUC through tough times, including a rapid expansion during the COVID-19 pandemic that required balancing remote hires and maintaining the organization's core values.Renée's journey as a leader truly highlights the importance of hiring the right people and making sure that the organization's culture remains intact as things grow and change. She talks candidly about the lessons that she has learned in guiding her team and offers a unique perspective on leading during periods of growth. From training employees to prioritizing well-being over profits, Renée offers some truly valuable insight for leaders dealing with their own growing pains. Enjoy our conversation with Renée Sattiewhite!Find the full show notes on cuinsight.com.Subscribe on: Apple Podcasts and SpotifyHow to find Renée:Renée Sattiewhite, President & CEO at AACUCaacuc.orgRenée: LinkedInAACUC: LinkedIn | Facebook | Instagram | X | YouTube
Russ Branzell, President and CEO of CHIME welcomes fellow CHIME Board Member, Jon Manis, SVP and CIO at CHRISTUS Health to the show for an insightful conversation about the transformative power of a "Think Differently" mindset in healthcare. A long-time leader in digital health, Jon shares his perspectives on challenging conventional thinking to drive innovation and the need for modern CIOs to evolve from IT managers to strategic business leaders. Key Takeaways:Actionable leadership strategies for CIOs on how to implement transformational change amid financial, operational, and cultural challenges.The evolving role of CIOs as a strategic business leaders and change agents in driving industry-wide transformation.Why healthcare must shift from provider-centric to consumer-first models to stay competitive in the digital economy.How healthcare leaders can cultivate meaningful, consumer-friendly environments while prioritizing digital transformation
Life Changes Show with Filippo Voltaggio and cohost Mark Laisure, with Executive Producer Dorothy The Extraordinary Power of Fireflies: How to To Shine Your Light Brighter and Transform the World - Ep831 Featuring Interview Guest, Julie Wignall, Unconventional Trailblazer for Transformational Change, Author, Sought-After Consultant, Workshop Leader, Coach, and Speaker; and Performance Guest, Paul Nowell, aka “Paul The Trombonist,” Multi-Talented Artist Music Producer, Songwriter, Performer, Educator, YouTuber, and Esteemed Trombonist, on The Life Changes Show, Episode 831 Interview Guest: JULIE WIGNALL; and Performance Guests: PAUL NOWELL
“As long as you take your job seriously and not yourself seriously, you're ok.” - Mike ValentineWelcome to episode 204 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ensures credit unions increase efficiency, manage risk, and improve member experience.In this season, Jill and I will have conversations centered around leadership, credit unions, and living our best lives. We will have some of the most respected leaders from around credit unions who we are grateful to call friends join us in the discussion from time to time too.In this episode, we welcome our friend Mike Valentine back to the show. Mike is the President and CEO of BCU in Illinois, and he joins us to reflect on some insights from his 40 years in the credit union industry, offering a refreshing perspective on leadership that prioritizes authenticity. We explore how leaders can balance being true to themselves while also taking on the expectations of others.Mike opens up about the challenges that he faced early in his career. He stresses that being a leader isn't about fitting into a mold but rather about embracing one's true self, which ultimately leads to stronger connections and more effective leadership. We also discuss the importance of helping teams find and express their authentic selves and how diversity in leadership styles strengthens organizations.As we further explore Mike's journey, he touches upon the critical moments that helped shape his leadership style, including learning from mentors and handling work-life integration. Whether you are a current or aspiring leader, this episode will offer valuable insights into how to lead with integrity and authenticity! Enjoy our conversation with Mike Valentine!Find the full show notes on cuinsight.com.Subscribe on: Apple Podcasts and SpotifyBooks mentioned on The CUInsight Experience podcast: Book ListHow to find Mike:Mike Valentine, President and CEO of BCUbcu.orgMike: LinkedInBCU: LinkedIn | Facebook | Instagram | YouTubeWant to hear more from Mike? Click here
“Looking out a couple years, your strategic plan may still be viable, but it sure has to be flexible.” - Randy SmithWelcome to episode 203 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ensures credit unions increase efficiency, manage risk, and improve member experience.In this season Jill and I will have conversations centered around leadership, credit unions, and living our best lives. We will have some of the most respected leaders from around credit unions who we are grateful to call friends join us in the discussion from time to time too.In this episode, we discuss creation vs. innovation and what we believe the primary differences between the two are. We discuss how leaders can strike the right balance between creating something entirely new and innovating on something that already exists. We also share our thoughts on the role of A.I. in speeding up innovation, why collaboration is important, and how organizations can put strategic change into effect.We offer some insights into how leaders can stay ahead in an industry that is always evolving and changing. We talk about the challenges of gaining team buy-in, how to manage incremental improvements while also encouraging bold creation, and why it's crucial to set clear, actionable steps after every planning session. We also discuss the idea of "minimum viable products" and how launching small ideas that can be tested can lead to truly meaningful innovation.We hope that you will tune in for our conversation on how staying curious, facilitating collaboration, and having a mindset focused on growth can really transform the way that credit unions serve their members!Find the full show notes on cuinsight.com.Subscribe on: Apple Podcasts and SpotifyBooks mentioned on The CUInsight Experience podcast: Book List
People affected by crises, and the people who respond to them, have been calling for change and equity for years, but for every reform pledge in Geneva or New York, there's little movement in Yangon or Juba. Changing an entire sector is a tall order. But how can an entire system change? In reality, it has to begin with conversations between people. For months, The New Humanitarian and the Center for Transformational Change sent out invites to people across the power spectrum in the aid world: heads of international humanitarian agencies, environmental, and refugee right activists, you name it. The goal? To set up one-on-one dialogues between people with the power to make decisions and mobilise resources and people who are affected by such decisions. “People need to be listened to, and when they come in with their own stories, that is a form of power,” argues Lina Srivastava, Power Shift's moderator and founder of The Center for Transformational Change. In this first episode of Power Shift, host Melissa Fundira, Adeso executive director Degan Ali, and Srivastava set the stage for conversations to come by highlighting how power inequalities prevent us from addressing humanitarian crises adequately and fairly, and by discussing whether dialogue can ever truly shift power. ___ Subscribe on Spotify, Apple, or YouTube, or search “The New Humanitarian” in your favourite podcast app. You can find transcripts of all podcasts on our website. Are you or anyone you know interested in participating in future Power Shift conversations? Email us with the subject line ‘POWER SHIFT”.
Send us a textKudan Kumar challenges conventional leadership roles by embracing an "Anti-CEO" approach that prioritizes people over profits, emphasizing a balanced design of life through his Six Pillars framework. The episode discusses the importance of self-awareness, incremental growth through the 2% Rule, and cultivating supportive relationships to encourage personal and professional development.• Kudan introduces himself and the Anti-CEO philosophy • Emphasis on the importance of people in business • Overview of Kudan's journey and experiences • Detailed discussion of the Six Pillars of Life • Focus on self-awareness as a foundation for growth • Importance of the 2% Rule for habit formation • Kudan highlights muscle memory as a method for building healthy habits • Encouragement to evaluate social influences • Practical strategies for individuals to design their own livesSupport the showFollow Playing Injured on Instagram: https://www.instagram.com/playinginjured/
The term 'decolonising aid' is everywhere. And yet, many decisions about aid are made behind closed doors in the West, and those most affected by aid policies have little power in shaping them. But what if people who are rarely in the same room together sit down and talk? No talking points. No self-censorship. Just open, honest, and moderated one-on-one conversations. Introducing Power Shift: A new podcast from The New Humanitarian and the Center for Transformational Change that presents moderated conversations between decision-makers in aid and philanthropy and those affected by their decisions. Can they use honest and sustained dialogue to create shared visions for fairer humanitarian responses? Find out on Power Shift. ___ Participants & Interviewees Nadine Saba: Grand Bargain Sherpa; Co-founder and Director of Akkar Network for Development Michael Köhler: Grand Bargain Ambassador Hafsar Tameesuddin: Co-Secretary General of the Asia Pacific Refugee Rights Network (APRRN); Rohingya activist and refugee Raouf Mazou: Assistant High Commissioner for Operations at UNHCR Degan Ali: Executive Director of Adeso Lina Srivastava: Founder of the Center for Transformational Change Production Team Host: Melissa Fundira Moderator: Lina Srivastava Producers: Lina Srivastava, Frederica Boswell, Melissa Fundira Editor: Irwin Loy Theme song: “Chill 2.0” by Barno Sound engineer: Tevin Sudi ___ Subscribe on Spotify, Apple, or YouTube, or search “The New Humanitarian” in your favourite podcast app. You can find transcripts of all podcasts on our website. Are you or anyone you know interested in participating in future Power Shift conversations? Email us with the subject line ‘POWER SHIFT”.
About our guest:Nellie Wartoft is a Swedish technology entrepreneur who launched Tigerhall in 2019, revolutionizing how large enterprises engage their organizations to drive change at scale. Under her leadership, Tigerhall has quickly gained traction with global Fortune 500 firms undergoing transformation, and today has users across 32 countries, and employees in 12 markets. Nellie has raised over $10 million in venture capital from visionary investors including Sequoia Capital and Monk's Hill Ventures, and Tigerhall's customers include well-known enterprises in technology, consumer goods, professional services, and financial services.Prior to founding Tigerhall, Nellie was a top biller at Michael Page, where she led the Sales & Marketing practice and saw firsthand the issues in driving organizational engagement around change, and how the technology used in communications, knowledge sharing, change and transformation led to dissatisfaction, more confusion and increased disengagement. Her experience led her to launch Tigerhall, which bridges the gap between how organizations have traditionally shared information and knowledge (think ghost town Sharepoint sites, mass internal email overload and snooze fest town halls), and how people prefer to consume content and interact with each other today (think your internal Spotify, two-way live interactions and the right reinforcement in the right workflow).Nellie has been named on the 2021 Gen T list of Leaders of Tomorrow by Tatler Magazine and was recognized as one of the Top Entrepreneurs to Watch in 2023 by the International Business Times. She was also a Swedish National Champion in skeet shooting and air rifle in her teenage years.Nellie is an accomplished speaker and regularly presents at large events and global forums such as the Global CEO Exchange, Business Transformation Exchange, TEDx events, SaaSTech Asia, SMF, Cornell University and several leadership summits across the United States, Europe and Asia. She currently serves as a non-executive director on the boards of the Swedish Chamber of Commerce Singapore and the SGTech Digital Transformation Chapter - the largest industry association for technology companies in Singapore.Outside of changing the way enterprises drive change, Nellie loves tennis, surfing and electronic house music. She has lived and worked in Singapore, London, Seoul and Los Angeles. Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin!
In today's episode, Scott Smith breaks down the essential process of transformational change, explaining why searching for motivation alone doesn't work. He shares his professional insights from thousands of hours of coaching, revealing a proven framework that starts with inspiration and leads to lasting change. Show Sponsors: Audible: http://Audible.com/Boost or text “BOOST” to 500500 Kinsta: https://kinsta.com Key Takeaways: Inspiration naturally leads to motivation, not the other way around True transformation begins with discovering the "what" before understanding the "why" Knowing "how" to achieve your goals amplifies your motivation and intensifies your "why" Successful change requires replacing old habits with new patterns, plus discipline and accountability Featured Story: Scott shares a client story about Tammy, who created her own empowering verb "yetting" based on his previous episode about the word "yet." This creative approach to language demonstrates how simple mindset shifts can create momentum in personal development. Scott's Three-Step Approach: 1. Get inspired first and let that naturally lead to motivation 2. Identify what you want (the what) before focusing on why you want it 3. Learn the "how" through proper guidance, then implement with discipline and accountability Memorable Quotes: "I think you're perfect already. Just be you and then do cool stuff around it." "Searching for motivation is futile. What happens is inspiration happens." "Once you know how you're going to do something, boom, motivation gets amped up because you know what to do." Connect With Scott: Facebook https://dailyboostpodcast.com/facebook Sign up for the 9-Minute Clarity Code https://nineminuteclaritycode.com/ NEW YEAR SALE: Use code 9MCCNEWYEAR to SAVE! Search for The Daily Boost on Apple Podcasts and Spotify #PersonalDevelopment #DailyBoost #DailyBoostPodcast #Motivation #Transformation #LifeCoaching #SelfImprovement #Inspiration #Success #Accountability #9minuteclaritycode Learn more about your ad choices. Visit megaphone.fm/adchoices
If you're determined to do things differently this year so you can create changes in your life, this episode is for you. But first we're going to let go of the word “determined” and replace it with “allowing” because what you're going to do this year is allow yourself to return to your natural state of wholeness without the gripping, worrying about how to get there, anxiously controlling how you SHOULD be and how everyone else is SUPPOSED to be… You're going to start this year fresh with total acceptance of where you're at right now - and move from there. Take a listen and, if you'd like my support in feeling less anxiety and creating more of what you want for yourself in 2025, book a free consult call at www.joryancoaching.com.
In this special re-release timed for CES 2025, we revisit a powerful conversation with Sokwoo Rhee, EVP at LG Electronics, and the Head of LG's North America Innovation Center, LG NOVA. Sokwoo shares his expertise on how external innovation can drive significant internal value, offering a unique perspective on aligning cutting-edge technologies with the needs of internal stakeholders. Rediscover how LG is leveraging open innovation to create meaningful impact, the strategies for bridging the gap between external partnerships and internal goals, and what it takes to drive transformational change within a global organization. This episode is packed with actionable insights for innovators, corporate leaders, and anyone looking to make a lasting impact.
Don't miss Successful Mindsets Unlocked Episode 12, featuring Nicole Shir, TEDx Speaker, Author, and Consultant. In this episode, Nicole explores how The Needs Languages framework can transform your organization's culture by fostering belonging, driving innovation, and promoting inclusivity. Join Ryan C. Warner for a powerful conversation on creating more inclusive, authentic, and accessible work environments.Tune in to TALRadio English on Spotify and Apple Podcast. Host : Dr. Ryan C.Warner Guest : Nicole Shir, TEDx Speaker, Author, and Consultant You can Reach Nicole Shir @ TheNeedsLanguages.com #LeadershipDevelopment #OrganizationalExcellence #InclusionMatters #EmployeeRetention #Innovation #InclusiveCulture #TraumaInformedLeadership #AuthenticConnection #BelongingAtWork #SuccessfulMindsets
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
In this episode of The Brainy Business podcast, Melina Palmer is joined by Steve Martin, the acclaimed author of Influence at Work and a leading expert in the psychology of persuasion. Steve is known for his collaboration with Robert Cialdini and his extensive work in applying influence and persuasion science to business and public policy. Steve shares insights into his influence equation, a framework designed to simplify the complex nature of influence by integrating evidence, economics, and emotion. The conversation explores the transformational potential of influence beyond mere transactional interactions, emphasizing its role in organizational and global change. Steve also highlights the importance of context in determining the balance of these elements and shares practical examples from his research and experiences. In this episode: Explore the influence equation and learn how to apply it for transformational change. Understand the role of reciprocity in building relationships and networks. Discover strategies for influencing large organizations towards consumer-centric approaches. Gain insights from Steve's most frequently asked questions on influence. Learn about the importance of context in crafting successful influence strategies. Show Notes: 00:00:00 - Introduction Melina Palmer introduces Steve Martin and his work in influence and persuasion. 00:04:12 - Steve's Background Steve discusses his journey and collaboration with Robert Cialdini. 00:10:30 - Influence Equation Introduction to the influence equation and its components: evidence, economics, and emotion. 00:20:45 - Reciprocity and Relationships The role of reciprocity in influence and relationship-building. 00:30:12 - Transformational Change Strategies for influencing large organizations towards consumer-centric approaches. 00:40:50 - Top 10 Influence Questions Steve shares his answers to frequently asked questions about influence. 00:50:35 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Connect with Steve: LinkedIn Learn and Support The Brainy Business: Check out and get your copies of Melina's Books. Get the Books Mentioned on (or related to) this Episode: What Your Employees Need and Can't Tell You, by Melina Palmer Influence, by Robert Cialdini influence Is Your Superpower, by Zoe Chance Influence at Work, by Steve Martin Invisible Influence, by Jonah Berger Top Recommended Next Episode: Robert Cialdini Interview (ep 312) Already Heard That One? Try These: Social Proof (ep 87) Reciprocity (ep 238) Zoe Chance Interview (ep 308) Unity (ep 216) Vanessa Bohns Interview (ep 318) Other Important Links: Brainy Bites - Melina's LinkedIn Newsletter
Can power truly shift in a sector whose origins are rooted in colonialism? If not, what lies beyond the international aid system as we know it? On the sidelines of UNGA 2024, The New Humanitarian, the Center for Transformational Change, and Refugees International convened a panel to examine the systemic limitations of the current global aid architecture, whether it can evolve for the better, and what comes next. SPEAKERS Lina Srivastava, founder of the Center for Transformational Change (moderator) Hanin Ahmed, Emergency Response Room volunteer and Sudanese activist Alex Gray, Director, International Funds at The Center for Disaster Philanthropy Aarathi Krishnan, Founder of Raksha Intelligence Futures and former Head of Strategic Foresight at UNDP Asia-Pacific Nadine Saba, Co-founder and director of Akkar Network for Development-AND; Grand Bargain Sherpa * This panel was part of a doubleheader event on Navigating the Limits and Evolving Role of Humanitarian Aid held on 27 September, 2024. ____ Got a question or feedback? Email podcast@thenewhumanitarian.org or have your say on Twitter using the hashtag #RethinkingHumanitarianism. ____ SHOW NOTES From Gaza to Sudan: The limits and future of humanitarian aid
“Stay authentic to your path.” - Jill NowackiThank you for tuning in to episode 200 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com.My guest on today's show is Jill Nowacki, President and CEO of Humanidei. As we celebrate our milestone of 200 episodes, Jill and I reflect on 2024 (and her becoming co-host in 2025). We discuss the changing human expectations, pace of change, and transformational change within credit unions in 2024. As we look to the future, we explore the critical role vision plays in strategic planning.During our conversation, Jill discusses how the shifting dynamics of the workforce are increasingly shaped by the need to prioritize human expectations. She talks about the common traits among thriving credit unions and what makes a resilient leadership team. Jill advises listeners to take a moment to celebrate the wins and lessons learned in 2024.As we wrap up the show, Jill talks about becoming the co-host of the podcast, the topics she's looking forward to discussing, and her dream guest for the podcast. She also talks about her favorite Christmas movie and who she thinks about when she hears the word “success”.With Jill joining next season as co-host, we welcome fresh energy and insightful dialogues, so here's to what lies ahead. Enjoy my latest conversation with Jill Nowacki!Find the full show notes on cuinsight.com.Subscribe on: Apple Podcasts and SpotifyBooks mentioned on The CUInsight Experience podcast: Book List How to find Jill:Jill Nowacki, President and CEO of Humanideihumanidei.comJill: LinkedInHumanidei: LinkedIn | Facebook | Instagram | X
Clearing the FOG with co-hosts Margaret Flowers and Kevin Zeese
As we enter another four years of oligarchic rule, Clearing the FOG speaks with activist and host of Breakthrough News Eugene Puryear about what he heard from voters as he supported the Claudia de la Cruz and Karina Garcia presidential campaign. Puryear explains the need to build a working class, socialist political movement, what issues will be first and foremost in the struggle to protect our rights and the organizing work that is being done around these issues. Puryear describes both the dire crises that exist and the hope inherent in building toward a better future. For more information, visit PopularResistance.org.
As agency owners, we're perpetual change-makers, striving to affect real and sustained transformation not just in our clients' lives, but also in our own. But as we all know, creating transformational, lasting change within the agency can be an uphill battle. Humans are hardwired to resist change because it can feel unsafe. So when we want to change our day-to-day operations, revise a strategy with a client, or even get a prospective client to say yes to something unfamiliar to them, it can be tough to find a way to get that “yes” we so badly want to hear. Our guest this week, Tamsen Webster, is an expert in change. She joined me to dive into how we can be more effective in creating transformational change by understanding the principles that guide human behavior. We explore how traditional advice often falls short, leading Tamsen to write her book, which shares effective change strategies into actionable insights for the agency world. If you're an agency owner looking for practical advice on how to communicate more effectively and make real, lasting changes — both for your clients and within your own team — you're in the right place. So, grab a notebook, listen closely, and get ready to start making changes that actually stick. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: The missing link for agency owners in making transformational change Why behavioral economics and psychology are harder in business than in interpersonal relationships Creating long-term, lasting change over quick fixes The “why” behind how people approach change matters Why people have to agree with the “why” and the “how” when presenting a change We can't want the change more than they do Why pain and stress isn't a good change motivator for long-term, lasting change How to go after a committed yes over a quick yes
BONUS EPISODE! Join me for a conversation with President and COO of SparkEffect, Kim Bohr as we kick off our partnership to provide you with actionable content for the next year on their podcast subseries, Courage to Advance. We talk about Kim's journey and work in helping leaders embrace change and marry data, technology, and human-centric practices to achieve success. You will love her insights on how to build resilience in today's rapidly changing landscape, and how integrating innovative technology, data-driven insights, and the human touch is the winning recipe for success in our times.We kick off our partnership where SparkEffect will be offering you monthly insights, actionable takeaways, and inspiring stories of leadership transformation and the role empathy plays in success. Tune in every 3rd Thursday, right here on The Empathy Edge! To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:AI is not going away - the more we lean in and understand, the more we can leverage it for ourselves, our clients, and our organizations.Leveraging AI in your creative endeavors is great to bounce ideas off of, especially for those who work solo.All change involves bringing people along with you. The human need for information, reassurance, connection, and upskilling never disappears. Only the challenge in front of us changes. "We believe that AI and data-driven insights are about augmenting and elevating that people-centered approach. And that's why we find the data, along with the very skill-based empathetic approach, is where the superpower is unleashed for leaders and organizations." — Kim BohrFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatestasset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Kim Bohr, President & COO, SparkEffectKim is a published author, speaker, and entrepreneur at heart. As the President and COO of SparkEffect, she brings over 25 years of experience as a cross-functional leader, executive and board advisor, and leadership and organization development professional. Kim has spent her career avidly studying and participating in companies with complex people and organizational dynamics. Making an impact on businesses is important to Kim. She stays inspired by the gratification that comes from unraveling challenging problems for individuals and companies. Her strong, strategic instincts, extensive experience, and the ability to create followership have shaped Kim into the leader she is today.Connect with Kim Bohr and SparkEffectSparkEffect: sparkeffect.comCourage to Advance recording and resources: sparkeffect.com/courage-to-advance-podcastLinkedIn: linkedin.com/company/sparkeffectLinkedIn for Kim Bohr: linkedin.com/in/kimbohr Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemaria
Discover the science-based "magic" that fuels rapid, effortless, and permanent positive change: memory reconsolidation.
Are you feeling anxious and searching for a natural way to transform your mental state? Dive into the power of breathwork with our enlightening video "Anxious? Induce Transformational Change with Breathwork." Discover the scientific backing and practical exercises that can significantly lower anxiety symptoms through intentional breathing techniques. From the physiological sighs recommended by experts like Andrew Huberman to the calming effects of box breathing and belly breathing, learn how to harness the power of your breath to initiate transformational change in your life.Studies have shown that intentional, slow breathing can decrease anxiety in both older and younger adults, offering a simple yet profound tool for emotional regulation. Explore various breathwork methods such as cyclic sighing, box breathing, and the intriguing benefits of integrating breathwork into your exercise routine. Understand why focusing on the exhale can lead to the highest increase in positive effect and how breathwork can enhance resilience and clear the amygdala, leading to improved mental health.This video is perfect for anyone looking to find peace, reduce anxiety, and foster a greater sense of well-being through the science and practice of breathwork. Whether you're new to breathwork or looking to deepen your practice, there's something here for you.LINK TO THE FULL EPISODEYour Host: Kimberly Beam Holmes, Expert in Self-Improvement and RelationshipsKimberly Beam Holmes has applied her master's degree in psychology for over ten years, acting as the CEO of Marriage Helper & CEO and Creator of PIES University, being a wife and mother herself, and researching how attraction affects relationships. Her videos, podcasts, and following reach over 200,000 people a month who are making changes and becoming the best they can be.Website: www.kimberlybeamholmes.comThanks for listening!Connect on Instagram: @kimberlybeamholmesBe sure to SUBSCRIBE to the podcast and leave a comment!