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David J. Glawe is the President and Chief Executive Officer of the National Insurance Crime Bureau. Mr. Glawe is responsible for leading a united effort of property-casualty insurance companies, law enforcement agencies, car rental companies, and other strategic partners to prevent and combat insurance fraud and crime. Mr. Glawe oversees the operational and intelligence capabilities of NICB employees who are deployed in eight regional offices throughout the United States and Mexico. Prior to joining NICB, Mr. Glawe served as the Under Secretary for Intelligence at the Department of Homeland Security. He was nominated by the President of the United States and received unanimous confirmation by the Senate. Prior to his appointment, Mr. Glawe served as Special Assistant to the President of the United States for Homeland Security, and as the Chief Intelligence Officer and Assistant Commissioner at U.S. Customs and Border Protection. Mr. Glawe also served in the Office of the Director of National Intelligence as Deputy Intelligence Manager for Threat Finance and Transnational Organized Crime, and subsequently on the President's National Security Council. Earlier in his career, Mr. Glawe served as a Supervisory Special Agent with the Federal Bureau of Investigation, a Federal Agent with the United States Postal Inspection Service, and a Police Officer in Houston, Texas, and Aurora, Colorado. Mr. Glawe's numerous honors include the Central Intelligence Agency Warren Medallion and Citation, the Department of Homeland Security Distinguished Service Medal and Citation, the National Intelligence Superior Service Medal, and the Department of Justice Meritorious Public Service Award. Mr. Glawe achieved a Bachelor of Arts in Behavioral Science degree from the University of Northern Iowa and certificate from Harvard University. Highlights from the Show Dave has an almost-30 year career in law enforcement and national security, including serving as the Undersecretary of Intelligence in Homeland Security of the United States, an FBI agent, terrorism agent and a local police officer The NICB sits between insurers and state, local and federal law enforcement to identify criminal networks committing crimes that impact insurers and ultimately drive rates up for the public Fraud is different today. All criminal organizations are driven by money, and the path of least resistance to exploit opportunities to make financial gains are what drives their actions. The evolution of the collection of intelligence and data and using algorithms and tools that are tailored to identifying the networks perpetrating crime When looking at ML, AI, Generative AI, etc, and the possibilities they have to drive more fraudulent claim activity, Dave reminds us to look at what nation states have been doing and the training they're giving to bad actors This episode is brought to you by The Future of Insurance Volume III. The Collaborators, part of the Future of Insurance thought leadership series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.
A treasure chest of valuable metals that sits underneath every car has sparked a rash of thefts. Now legislators in Washington and statehouses are fighting back.Thefts of catalytic converters — an antipollution car part laden with platinum, palladium and rhodium — have exploded since the pandemic began, fueled by a surge in the value of those metals. Thieves made off with 12 times as many catalytic converters, which sit exposed underneath most cars, in 2021 as they did in 2019, according to data from the National Insurance Crime Bureau, an organization that tracks these thefts.More than three dozen states have introduced legislation to combat catalytic converter theft, according to NICB's converter theft legislation tracker, with 20 states enacting the bills into law.LIKE & SUBSCRIBE for new videos everyday. https://bit.ly/3KBUDSK
Missy Coyne, NICB Regional Learning and Development Facilitator at National Insurance Crime Bureau. Missy was a Baltimore County County Detective for 33 years. She has been with the NICB for the past 6 years doing training and investigations. Show Notes:https://www.linkedin.com/in/marjorie-missy-coyne-46041939/https://www.nicb.org/https://www.iafci.org/
Someone Stole My Rolls Royce Investing in California real estate in the 1980's was fun. Whatever you bought you could sell for more. The doctrine: “there is always a greater fool than I,” worked. Li Chen Hua immigrated to California from Hong Kong in 1981. He did it legally, winning a lottery for a Green Card. He came to the U.S. with his savings (converted from Hong Kong dollars to diamonds for ease of transportation). Li set himself up in a condominium on Wilshire Boulevard just west of the community known as Westwood and east of Beverly Hills. It only cost him $500,000. He bought three other condos in the same building that first year and paid his mortgages and living expenses from the rent he collected. In 2008 the bottom fell out of the California real estate market. Mr. Li, found himself owning real estate mortgaged to over $14,000,000 but worth only $9,000,000. The rents he collected were not sufficient to pay the various mortgages and allow him to continue in the life style with to which he had become accustomed. He needed to make a great deal of money fast and then, leaving his mortgagees to fend for themselves, return to Hong Kong for a pleasant retirement. Mr. Li's cousin was the number one luxury car dealer in all of the People's Republic of China. She had no competition, an almost unlimited supply of vehicles, and overhead limited to shipping costs. Li's account at CitiBank, Hong Kong was growing. He put his savings in broad-based stock mutual funds specializing in high risk emerging markets. His investments doubled in two years. Li decided it was time to stop while he was ahead. He would ship his pRoger Parsons, the claims supervisor at Massive and Stoney Insurance Company, looking out his window at the slow moving, brown Illinois River, was about to order a check for the settlement when he received a report from the NICB that the car had been shipped by Li to Hong Kong a month before the reported theft. Customs officials in Hong Kong reported the car arrived and was picked up by its consignee. The NICB had copies available of the shipping documents with Mr. Li's signature. Massive and Stoney retained counsel to examine Mr. Li under oath about the theft. Li and his attorney appeared at Massive's lawyer's office belligerent, demanding immediate payment of a legitimate insurance claim. “Mr. Li is a wealthy and highly respected member of the community. This examination under oath is a waste of time and an attempt to create useless and unwarranted delays. If payment is not received immediately, Mr. Li will sue Massive and Stoney for bad faith” Len Shyster, Li's attorney, orated. --- Support this podcast: https://anchor.fm/barry-zalma/support
Insurance Frauds Are Not Born, They Are Trained https://zalma.com/blog Wee Willy never intended to be a criminal. His ambition in life, from age three, was to be a meat cutter like his dad. Willy cruised through high school with a solid “C” average. He knew that as a meat cutter he only needed a steady hand. Literature and mathematics held no interest for him. As a child he would visit the store where his father worked and watch sides of beef turn into chops, steaks and hamburger with rapt attention. His father, he believed, was an artist who turned ugly chunks of dead animals into beautiful and delicious food. His ambition was to be the Picasso of meat cutters. When Willy graduated from high school his father helped him join the meat cutters local as an apprentice. He began his career at a neighborhood Piggy Wiggly market. As an apprentice Willy was ordered about by the journeyman meat cutter. The duties of an apprentice included sweeping up the cuttings, collecting the excess fat so that it could be sold to the renderer, and lifting and carrying carcasses for the journeyman. On slow days the journeyman would let Willy practice on the giant band saw. Willy was happy. Even as an apprentice meat cutter he was doing what he always wanted to do. He was learning his trade. He also could bring a few cuts of filet mignon to his girlfriend's father. When her father was happy with Willy, his girlfriend was even more loving. Willy had outfitted his house from the local Goodwill store. By the time his house was rebuilt, he had a brand new house worth twice as much as when he bought it, completely furnished with new furniture from quality stores. He immediately put the house on the market and made a $100,000 profit. With the money, he traded in his car and bought a brand new Corvette, a gold and diamond ring and a Rolex President with a diamond face. He gave his old Rolex to his father. Life was good. Willy decided to go into business for himself. He would become a builder. He attended the contractor's license school for one day and learned enough to pass the test and become a licensed contractor. Willy was in business for himself. He really didn't need to work. He was going to use the contractor's license to make more money off of insurance. Any construction job he did would be paid for completely by the insurance company. Willy's two domestic insurers were members of the National Insurance Crime Bureau (NICB) and the ISO All Claims database; Lloyd's was not. When each insurer submitted their report of Willy's robbery, the ISO and NICB advised both insurers of the other claim that appeared to be similar to their claim. Each insurer had in place a special fraud investigation unit (SIU). The SIU investigators contacted each other and found that the two claims were identical and based upon the same appraisals. Lloyd's, through their independent investigators, also used the All Claims database and the adjusters for the three insurers shared information concerning Willy's claim. Within six months Willy fell off an oil tank and broke his leg in three places. Although it hurt a great deal, Willy was happy. He had workers' compensation again and, with his disability insurance policies, his take home pay tripled. He knew the leg would be slow to heal and he could enjoy a life of leisure paid for by all of the other stupid people who bought workers' compensation insurance but did not benefit from it as did Willy. (c) 2022 Barry Zalma & ClaimSchool, Inc. --- Support this podcast: https://anchor.fm/barry-zalma/support
Louie the Switch Barry Zalma, Esq., CFE presents videos so you can learn how insurance fraud is perpetrated and what is necessary to deter or defeat insurance fraud.Louie made his living buying and selling used cars in Salt Lake City. He would attend a dealer's auction and buy a slightly damaged vehicle, take it to a shop, clean it up, paint it and sell it to downtown dealers. Fifty cars would go through Louie's hands every month. He made a relatively good living clearing between $500 and $2,000 on each transaction. Louie was greedy. The Switch had no moral character. Louie was dishonest. If he could make an extra $1000 on a sale by turning back the odometer 10,000 miles, he turned it back. If he could sell a car for an extra $1000 by rubbing grease on the seams where the repairs from an accident had been done, he crawled under the car and spread the grease.Everyone liked Louie. He was a friendly sort. Louie had no trouble making friends. Everyone at the auto auction knew him. Louie was a professional. He only bought used cars that he could make look good and sell. He never bought bad cars. The Switch always paid for his purchases in cash.If Louie had a weakness, it was skiing. Every winter he would drive from Salt Lake to the mountains of Utah and ski. He owned a condo in Park City which he used when he did not have a tenant for the condo. A FRAUD IS BORN What he saw as the need for the dream cabin drove Louie to crime. One of his acquaintances, a tow truck operator, told him that a lien sale for storage charges was about to happen on a four-wheel drive crew cab Chevy pickup that Louie could buy for $250. The pickup had been declared a total loss by the insurance company after it was driven head-on into a sixteen wheeler while going the wrong way on the interstate. Louie already had in his inventory a four-wheel drive Chevy crew cab. His mind began to spin with devious criminal thoughts. THE FRAUD FAILS The insurance company investigator was ready to pay Louie the full stated value on the policy until he received a declaration of total auto theft from Louie. Louie represented in the declaration that the truck had an automatic transmission and a gasoline engine. The investigator knew, from his experience with vehicle identification numbers, that the VIN number identified this truck as having a five-speed standard transmission and a diesel engine. He was confused.The investigator then searched the National Insurance Crime Bureau (NICB) computer for information on the vehicle. The computer informed the investigator that the vehicle had been in a major automobile accident only thirty (30) days before Louie insured it. The vehicle had been declared a total loss by its insurer. NICB obtained a copy of the prior insurer's file, including photographs showing the total destruction of the vehicle.Luck, a knowledgeable adjuster, the massive database maintained by the National Insurance Crime Bureau and the resourcefulness of DMV investigators stopped an almost perfect crime.When news of Louie's arrest, conviction and sentence reached the auto market reported thefts in the Salt Lake City area dropped 10% for the next six months. ZALMA OPINION Although insurance fraud seems an easy and safe crime to pursue it is still a crime and failure to effectively pursue a fraudulent claim can result in prison. This case explained to the public that fraud is not worth the effort when it can result in jail. (c) 2022 Barry Zalma & ClaimSchool, Inc. --- Support this podcast: https://anchor.fm/barry-zalma/support
Technology is changing the way most people buy new and used cars. But it also opened the door to a lot of new scams. We talked to the National Insurance Crime Bureau (NICB) and the Better Business Bureau (BBB) to find out how you can steer clear of the latest scams. A good way to start is to look up the vehicle identification number (VIN), which will tell you a lot about a used car or truck. What is a VIN number? It's a standardized code that goes with everyone's car or truck. A VIN can identify a vehicle's manufacturer, body style, trim, and engine type. How do I check a VIN? Go to NICB's VINCheck. You can run five free VINChecks a day. What does a VINcheck show? If you want to purchase a vehicle, run a check and it will identify when the car was built. Knowing that can help save you money when you buy a used vehicle, especially if it's from another state. It can also tell you if a vehicle was stolen. A VIN check also lets you know if a vehicle was in an accident or if it's a salvage vehicle. For example, after Hurricane Katrina, a VIN could tell you if a vehicle had been damaged by flood. And if a vehicle is damaged by flood, sensors for airbags and bumpers can fail in an accident. Where can I find a VIN? A car's VIN is often on the lower-left corner of the dashboard. Every document that goes with your vehicle will have your VIN number on it. It's on your insurance documents, your title, and your registration. The DMV will have a copy, your insurer will have a copy, and your insurance card will have it. How can the Better Business Bureau help? The BBB can share the complaints and reviews they have for websites that sell vehicles. You can even see how that business handled complaints from customers. What are some online car sales scams? Scammers are using many of the most popular online marketplaces. Often, they'll post a photo of a car and a description, but with an extremely low price. Or they'll try to rush you into buying. Often, the car doesn't even exist, it's just a photo. Another trick is to use a fake third-party escrow site that the scammer says will keep your money safe. It won't. How can I avoid getting scammed when buying a car online? Watch for red flags. If the price seems too good to be true, it probably is. A scammer will also be hard to reach and will try to avoid meeting you in person. To pressure you, some scammers will say they have COVID, or they're in the military and they're going overseas soon. Anything to rush you or avoid letting you see the vehicle. What else should I look out for when buying a car online? Make sure to do a reverse image search on the vehicle's photo. If you see the same photo on several marketplaces across the country, that's probably not a legitimate offer. Or a scammer will ask you to pay with gift cards or wire transfers, which can't be easily traced. You probably won't get your money back if you pay that way. What should I do if I fall for a scam? Notify local police, the FBI, and the Federal Trade Commission. Let them know what happened. It will help them put a stop to the scammers. Also check with the Better Business Bureau before you buy: https://www.bbb.org/ Learn more about buying a used car: https://www.tdi.texas.gov/blog/used-car-prices-are-up-so-shop-smart.html
Episode: 00065 Release Date: July 26, 2021 Description: Special agents are not just in the FBI. In this episode, National Insurance Crimes Bureau (NICB) Special Agent Steven Beltz introduces us to his organization, the crimes they investigate, and how they got their titles. Steven has a wealth of professional experience (35+ years!) from being a firefighter/EMT to a detective to an analyst to many leadership and training roles. This episode contains information on best practices plus tips & tricks for the hiring process as well as internship programs. When not investigating insurance fraud, vehicle thefts, and homicides for NICB, Steven coaches for the Special Olympics and shares a story about how he started and his experience thus far. Steven is currently a special agent and director of learning and development with NICB. Name Drops: Sean Bair Public Service Announcements: Manny San Pedro Scott Eicher (https://www.leapodcasts.com/e/scott-eicher-the-cellular-analysis-sme/) Related Links: https://www.nicb.org/ https://www.leapodcasts.com/p/hiring-guide/ Association(s) Mentioned: Vendor(s) Mentioned: Contact: https://www.linkedin.com/in/steve-beltz-22aaba1/ Podcast Writer: Mindy Duong Podcast Researcher: Theme Song: Written and Recorded by The Rough & Tumble. Find more of their music at www.theroughandtumble.com. Logo: Designed by Kyle McMullen. Please visit www.moderntype.com for any printable business forms and planners. Podcast Email: leapodcasts@gmail.com Podcast Webpage: www.leapodcasts.com Podcast Twitter: @leapodcasts YouTube Version: https://youtu.be/fq1WkAJOEyU 00:00:31 – Introducing Steve 00:03:22 – Computer Forensics 00:06:58 – Becoming a Federal Analyst 00:16:40 – Officer Then Analyst 00:23:37 – Break – Manny San Pedro and Scott Eicher 00:24:40 – NICB 00:39:57 – Defining Analysis 00:44:24 – Gap Analysis 00:46:00 – Advice 00:49:16 – Personal Interests – Special Olympics Coach 00:56:01 – Words to the World
The Special Investigative Unit https://zalma.com/blog California, Washington, New Jersey, and Florida are among many states that require each insurer to have an SIU in place. SIUs help identify and investigate suspicious claims, although some insurance companies outsource this work to other insurers and investigative agencies. An SIU may be a small team whose primary role is to train claim representatives to deal with the more routine kinds of fraud cases or may consist of teams of trained investigators, including former law enforcement officers, attorneys, accountants, and claim experts who work together to investigate fraudulent activities thoroughly. More complex cases, involving large-scale criminal operations or individuals who repeatedly stage accidents, may be turned over to the NICB. In some cases, the SIU has grown to be a multifaceted organization whose duties are not limited to the investigation of fraudulent claims. Depending on the way it is organized, the SIU's work as an integral part of an anti-fraud program that includes the following: * investigation of potentially fraudulent claims; * education of claims and underwriting personnel about how to recognize potential fraud; * education of the public about how insurance fraud affects the average insurance buyer; and * liaison with fraud division, police, and prosecutorial agencies. The CFE The Certified Fraud Examiner (CFE) is a fraud-fighting professional. The Association of Certified Fraud Examiners is an international, 25,000-member professional organization dedicated to fighting fraud and white-collar crime. It was established in 1988, and is based in Austin, Texas. With offices in North America and chapters around the globe, the Association is networked to respond to the needs of anti-fraud professionals everywhere. The Expert Attorney When an insurer suspects fraud, it will usually ask an attorney to get involved. Attorneys who are retained in such situations are specialists who have either received specialized training or have sufficient experience concerning fraud and the evidence necessary to prove fraud to handle these cases. Many are CFEs and all make it a practice to attend continuing education classes that relate to fraud issues. The role of the expert attorney varies depending on the type of claim where fraud is suspected. --- Support this podcast: https://anchor.fm/barry-zalma/support
Elena Duque, beauty, travel and lifestyle expert, talks to us about how to practice self care while at home with the kids all day during the COVID-19 pandemic. Chris Loggins, senior producer of Daniel Tiger's Neighborhood joins Michelle to talk about how some of the episodes can help teach our children about germs and other topics related to what's going on at the moment. Frank Scafidi is the public affars director of NICB and speaks with us about how to avoid home repair scams.
This year's Hot Wheels report is out. The annual report from the National Insurance Crime Bureau details the ten most stolen vehicles in the United States. The data comes from information submitted by law enforcement to the National Crime Information Center (NCIC).According to the FBI, 748,841 vehicles were reported stolen in the United States in 2018, which is a 3% decline from 2017. It's about a million less than the high watermark of 1.7 million thefts in 1991.The top ten cars stolen in 2018 were: 2000 Honda Civic: 5,290, (38,426 Honda Civics stolen in total)1997 Honda Accord: 5,029 (36,815)2006 Ford Pickup (Full Size): 3,173 (36,355)2004 Chevrolet Pickup (Full Size): 2,097 (31,566)2017 Toyota Camry: 1,144 (16,906)2017 Nissan Altima: 1,451 (13,284)2017 Toyota Corolla: 1,034 (12,388)2018 GMC Pickup (Full Size): 1,170 (11,708)2001 Dodge/Ram Pickup (Full Size): 1,155 (11,226)2000 Jeep Cherokee/Grand Cherokee: 646 (9,818)According to the Insurance Information Institute, motor vehicle theft in 2018 accounted for about $6 billion in losses. The NICB recommends car owners use four "layers of protection" to guard against vehicle theft. Some seem a little over the top, like kills switches and tracking devices. However, according to the NICB, the easiest and most cost-effective way to thwart would-be thieves is common sense. Take your keys and lock your doors, in that order.
Frank Scafidi's has the latest HOT CAR report from the National Insurance Crime Bureau.
In this episode we get into car thefts. We have some statistics for car thefts by model and year, plus a thorough discussion on whether driving a manual transmission makes you a Real Man Dot Com. Like what we're up to? Be a patron! http://patreon.com/crossthreaded Join us on our new Discord chat, the Car Barn: https://discord.gg/b3v48Ah Car and Driver’s Alfa Romeo Giulia is … an Alfa Romeo: https://www.caranddriver.com/reviews/a23145269/alfa-romeo-giulia-quadrifoglio-reliability-update/ VW runs ad claiming manual transmission is an anti-theft feature: https://www.youtube.com/watch?v=wApqm7VYlno The 1998 Honda Civic is still thieves' favorite target: https://www.consumeraffairs.com/news/the-1998-honda-civic-is-still-thieves-favorite-target-091918.html Find out more about the NICB and whether you trust their results at http://NICB.org
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July is “National Vehicle Theft Protection Month” and has one of the highest vehicle theft rates of the year. In this informative podcast, vehicle theft protection experts Frank Scafidi of NICB and D.J. Thompson of LoJack reveal the most common mistakes people make that leave their vehicles vulnerable to theft and provide tips to ensure theft protection.
July and August are the highest months of the year for vehicle theft. Todays professional thieves can not only drive away with consumers vehicles, but their identities as well. Learn to protect your vehicle and identity from these costly crimes in this informative podcast.