The Digital Decode

In this episode, we will discuss the latest digital cloud trends and predictions for 2023. We will explore the continued growth of cloud adoption and the potential challenges faced by organizations in terms of cost and visibility. We will also discuss the idea of purposeful multi-cloud, where the workloads dictate the choice of cloud rather than a one-size-fits-all approach.

In this episode, Presidio's CISOs Dave Trader and Dan Lohrmann predict the cybersecurity trends of the coming year. Using insights from 2022, they map out which threats to look out for and how to avoid common attacks used by hackers.Join us as we discuss:A recession in cyber talentCyber crime and insuranceHacktivism and foreign threatsTo learn more about these predictions, visit the following links:https://www.govtech.com/blogs/lohrmann-on-cybersecurity/the-top-23-security-predictions-for-2023-part-1 https://www.govtech.com/blogs/lohrmann-on-cybersecurity/the-top-23-security-predictions-for-2023-part-2

The United States' Cybersecurity & Infrastructure Security Agency is implementing a series of regulations regarding asset vulnerability and scanning to advance their leadership within the cybersecurity landscape. In this episode, Andy Richter and Dan Lohrmann close out Cyber Security Awareness month by discussing how this will affect actors in the private sector, local and state governments.  Once you're done listening to the episode, you can follow these links to learn more specifics about the mandates and their implementation:   https://www.govtech.com/blogs/lohrmann-on-cybersecurity/three-cybersecurity-surprises-from-state-security-chiefs  https://www.cisa.gov/binding-operational-directive-23-01  https://www.cybersecuritydive.com/news/cisa-mandates-agencies-software-vulnerabilities/633274/  https://www.theregister.com/2022/10/04/cisa_software_vulnerability_directive/  https://www.gsa.gov/cdnstatic/Vulnerability-Management-Process-%5BCIO-IT-Security-17-80-Rev-2%5D-12-30-2021docx.pdf  https://www.fedramp.gov/assets/resources/documents/CSP_Vulnerability_Scanning_Requirements.pdf 

Maine is one of the leading states in cybersecurity. Their programs focus on business continuity, disaster recovery and threat prevention. As ransomware and other forms of cyber attack accelerate, they are working hard to keep their citizens' data safe. In this episode, join Presidios Dan Lohrmann and special guest Nathan Willigar, Chief Information Security Officer at State of Maine, as they discuss how he and his team have adapted to the growing threats in the wake of current global events. We also touch on: Building a qualified, effective team Leveraging vendor partnerships Breaking down silos in digital workspaces  GUEST INFO Nathan Willigar, Chief Information Security Officer at State of Maine Transcription https://otter.ai/u/ez15mlDFyvoQvslH-wqZWYJNTlw

In order to keep up with the exponential growth of technology, companies must build a foundation of flexibility to prepare for both existing and new challenges.   In this episode, David Angradi, VP of Sales, Digital Business Solutions & Services at Presidio, shares his insight into how data technology has shifted in the last few years and his predictions for how that might affect the near future. Join us as we discuss:  - The cybersecurity risks of remote work - The aftereffects of the great resignation - Cloud transformation benchmarks for your business

This year has seen several significant shifts within the security space. World events have left tensions high. This has been a stress-test for many security systems as bad actors take advantage of any cracks that have formed.   In this episode, Dave Trader, Field CISO at Presidio, and Dan Lohrmann, Field Chi ef Information Security Officer, share their insights into how the recent conflicts abroad have shaped global security. He also shares his predictions of how ransomware and cyber attacks may evolve in the last quarter of this year.   Join us as we discuss - Zero-trust authentication systems - An uptick in malicious DDoS events - Possible effects of an incoming recession   To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts,Spotify, or your preferred podcast platform.  To look back on the 2022 predictions for cybersecurity, read The Top 22 Security Predictions for 2022.

To find long-term success, your business must have a working model that can adapt to both new challenges and innovations. Starting with the right cloud integrations can allow for effective scaling down the road. In this episode, Ryan Harrington, Vice President of Enterprise Architecture at Presidio, and Josh Pemrick, Director of Presidio's PRISM program, join Rob Kim to share their expertise on building tailored solutions for cross-employee workflows and customer satisfaction. Join us as we discuss: Standardizing data configuration Creating revenue streams Automating cloud processes

Many companies now have to balance the needs of in-person and remote workers. There's a growing amount of communication channels for workers, but it's still difficult to find one that suits the needs of everyone.   In this episode, Casey Klein, Vice President, Contact Center at Presidio and Bill Fix, Collaboration Practice Director at Presidio , share how they've personally connected with their employees to craft an efficient and responsive workflow.   Join us as we discuss - Combining data and emotional intelligence - Interpolating information in remote workspaces - Prioritizing collaboration as a foundation for success  To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts,Spotify, or your preferred podcast platform.

As digital processes continue to grow in automation, security protocols must adapt faster than ever. One faulty pipeline can leave cloud databases susceptible to bad actors.   In this episode, Rich Hillard, Enterprise Architect at Presidio , and Larry Grant, VP, Field CTO Cloud Solutions, share their insights into the future of workload automation and the potential routes companies can take to find success through cloud-based solutions.   Join us as we discuss: - distributed decentralized identities - ledger databases - online workspace security  To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts,Spotify, or your preferred podcast platform.

A successful cloud structure must not only meet the current needs of a company and be flexible enough to adapt to future challenges.  In this episode, Campbell MacInnis and Andy Richter, Senior Solutions Architects at Presidio, share their insight into building secure cloud networks that can meet the adapting needs of a company.   Join us as we discuss: Verifying Core Control Requirements Setting Governance Criteria with Clients Designing for Visibility, Functionality and Security   To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts,Spotify, or your preferred podcast platform.

Global workforces went through a digital transformation during the pandemic, and now, effective cloud services are more crucial than ever.  In episode one of our five-part No Network, No Cloud podcast series, Rob Kim, Vice President of Technology Strategy at Presidio , shares his insights into these changes and how to find success in the cloud journey. Join us as we discuss: Providing control and policy at the software level The challenges of digital networking Integrating data into your workflow

Ever since technology has advanced in the service industry, the question has been, “What does this mean for workers?” There isn't a simple answer. However, there are still aspects to service that no one has figured out how to emulate with AI yet. So, how are tech and the human touch working together? Today's guest, Terry Jones, Founder of Travelocity, gives his insights on the changing landscape of data and AI technology—after founding six startups and working in IT for over 40 years, Terry knows his way around the field. Join us as we discuss: The future of travel data The significance of cloud storage How AI still struggles with human behavior Let's dive into the future of AI and travel data! The future of travel data The travel industry is late to the AI table, but they're catching up. With each innovation around delivering information to customers and eager travelers comes new opportunities for crafting better user experiences. Futuristic ideas around AI and its capabilities are coming into fruition, and Terry has a unique view to witness and shepherd what that looks like in the travel industry. Struggles with AI integration That doesn't mean AI is not without its hiccups. “In my company, we are trying to recommend to travel agents the best hotel in Cancun. And we never could get the agents to agree.” Terry said, sharing a struggle with implementing AI. “They would say, “well, that's not the best hotel. How do you know?” And we would say, “well, we looked at 100,000 consumer reviews, we looked at real reviews, we looked at the hotels that won awards, and we say that's the best hotel,” he continued. Because of their natural personal bias that reigns in everyone, the agents insisted the algorithm had the incorrect results. Consumers look at AI curated lists and top recommendations with more openness—theiry're approach comes from needing answers, and they don't believe they have them. Whereas with the agents, they had pre-decided, based on previous experience, which hotel was the best. The kinks in the tube for integrating AI into travel resources are tenacious, but people like Terry will straighten them out. “You can't just recreate the app, you have to reimagine what it can do. Understand that moving it to the cloud doesn't relieve you of all the problems.” — Terry Jones The significance of cloud storage Cloud storage has changed how we store, collect, and maintain information. The idea that one can have stacks and stacks of data inside the Cloud is still relatively new. However, it's not a golden ticket for success. 3 tips from Terry Utilizing Cloud storage is a balance. Here are a few tips from Terry about how to support overall data management: Be the orchestrator — Data, no matter how it's stored, needs to be managed and orchestrated at every endpoint. AI and MI are your friends — They enable customers to ask harder questions and get faster results. Train your people — Make sure your team knows the system inside and out to gain maximum impact from the technology at hand. Implementing AI, MI, and the Cloud are game-changers from customer to CEO. Are you getting the most out of it that you could? AI still struggles with human behavior With the rapid ascent of AI, it would be easy to assume it would surpass human relevance in the service industry. That's not the case. Here's why the human touch won't be out of style in the service industry any time soon: Is that a golf course or only a 12in flag on grass? Terry shared a story of an AI system mistaking a little flag as a golf course and making an incorrect recommendation for a hotel to a customer. People can track nuance better than artificial intelligence. Teaching AI will take time It may be a while yet until AI can successfully differentiate between unique language patterns, nuance, sarcasm, etc. with consistent results. Our brains are built to process language and parrot it almost perfectly. People still respond best to real people A broad statement for a complicated reality. However, when it comes down to it, people still feel more at ease when speaking with a living, breathing person on the other side of the phone/screen/etc. We are made for connection. The service industry will always need people With every advancement comes more insights into what makes a truly exceptional experience for customers and workers alike. Leveraging technology to support natural human touch is a balance we should strive for. To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.

Ransomware, attacks using machine learning — 2021 was a bad year for cybersecurity. Sadly, the predictions have the trends accelerating in 2022. But if you know what's coming, it's easier to be prepared. To help you do just that, in this episode Dave Trader is joined by Dan Lohrmann, Field Chief Information Security Officer (CISO) for Public Sector at Presidio, to go over 2022's cyber-forecast and the steps you should take to protect yourself. Join us as we discuss: The ongoing ransomware trend Bad actors using machine learning and AI to conduct attacks Security concerns for crypto and blockchain  To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. 

Data only matters when you can use it. So, while many organizations over the last decade have been clamoring for big data at every turn, others are now asking:  How can we do more with less?  Today's guest, Rob Kim, Vice President of Technology Strategy at Presidio joins Raphael Meyerowitz on the show to answer that question — and everything else you should know about the seismic shifts in analytics in recent years. Join us as we discuss: Why Big Data is becoming Small Data Why standardization and simplification are the keys to moving faster The rise of ransomware and what it means for your organization To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. 

Most people learned long ago not to trust their local weatherman… But here's one prediction even he can get right: Tomorrow will be filled with clouds.  Well, OK — the cloud. And maybe not tomorrow, but eventually everyone will move to it. So, even if you aren't migrating today, you better have a plan. That's just one of the keen insights today's guests Bill Fix, Senior Consulting Architect-Team Lead, and Gaurav Singhal, Consulting Solutions Architect, at Presidio, share with host Raphael Meyerowitz in this episode as we discuss the future of work in light of new, post-pandemic innovations and expectations We also discuss: Why workforces are becoming more platform-agnostic with their collaboration tools (and the integrations they need to pull it off) Why the pandemic has accelerated the shift to the cloud The rise of video technology in healthcare The technological demands of a hybrid, partially-distributed workforce  To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.

VMworld 2021 took place in early October and Presidio was on hand as a gold sponsor. In today's show, Raphael Meyerowitz, Vice President of Technology Solutions & Strategic Partnerships at Presidio, talks with two people who co-presented during the conference. Matthew Ritchart, Enterprise Architect, and Mark Vaughn, Sr. Director, VMware Cloud Practice, both with Presidio, join host Raphael Meyerowitz to talk about what they presented at VMworld 2021 and the big takeaways from the event. We discuss: What multi-cloud actually means Tanzu Community Edition and Mission Control Starter Edition VMware Cloud Disaster Recovery Project Arctic and Skyline Pro Learn more about VMworld 2021 at vmware.com/vmworld.   To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can't see the links? Just search for The Digital Decode in your favorite po dcast player.

The proliferation of ransomware attacks is a hot topic in the news lately. But if you've never experienced one, you may not be properly prepared to respond to one — and you really need to be. Because when it comes to ransomware, it's not if, it's when. On today's episode host, Andy Richter and guest, Dave Trader , Field CISO at Presidio, talk about who to call when you're in the midst of a ransomware crisis. Andy and Dave join the show to share their expertise in ransomware recovery and help you prepare to weather any attack that comes your way. In this episode, we discuss: The technical aspects of ransomware recovery Why communications are critical to successful ransomware recovery The timeline you should expect from an attack to a successful recovery     To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.

When the Covid-19 pandemic struck many businesses needed to modernize quickly in order to stay on top of the ever-changing customer landscape. In this episode of The Digital Decode, host Rob Kim (VP Technology Strategy) got together with Richard Quinney (Director of Information Security and Infrastructure Engineering) and Matt Ritchart (Enterprise Architect) to discuss Radial's ability to modernize to achieve business objectives and face the challenges presented by the pandemic. What We Covered: Impact of Covid 19 in Peak Season Supporting Customer Care Agents at scale (Flexibility) Hybrid Cloud Environment Architecture End User Compute High Availability and Scalability Bridging the On-prem and Cloud Experience Dealing with Technology Delays (on-prem Issues) Cloud Security Considerations Moving to the Cloud and how it changes the way you look at other services (vs on-prem) Thanks for listening! Keep connected with The Digital Decode at Apple Podcasts, Spotify, and our website. Listening on a desktop & can't see the links? Just search for The Digital Decode in your favorite podcast player.

Hyperconvergence Infrastructure (HCI) is a revolutionary way to reduce data center complexity… But the topic itself can get, well, pretty complex. That's why this week, we're speaking with Brian Ethington, Solutions Architect at Presidio, and Robert Looney, Americas Enterprise Datacenter Sales & Marketing Manager at Intel Corporation, to break down HCI and help you understand its benefits. In this episode, we discuss: Why HCI was developed and how it works The evolution and benefits of HCI Why and how Intel and Presidio are working together to improve HCI To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.

When an issue arises with an application, the response time to deal with the issue is directly correlated to the end user experience. Reducing human error and identifying the different kinds of errors are being solved with observability & intelligent automation. In Episode 11 of The Digital Decode, we spoke with Raj Revuru & Mladen Milanovic of Presidio. Raj is Director, AI & RPA, & Mladen is Vice President, Engineering, Automation. What we talked about: - Understanding Observability & Intelligent Automation - Mobile VS. PC Application Dominance - How Intelligent Automation Can Help IT - How to Migrate Legacy Applications To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.

As a worldwide pandemic shows signs of easing, companies all over the world are trying to figure out what a new hybrid work model looks like. The pandemic proved for a lot of companies that employees don't need to be in the office full time. But how do companies begin to navigate this hybrid model? On this episode of The Digital Decode, Alex Duncan from Presidio and Robert Morris from Citrix sit down for a discussion all about: - The hybrid work model, and what it means for companies moving forward - Providing consistency in the hybrid work model - Measuring productivity, and how it's growing increasingly difficult in this WFH era - Why you don't need to be scared of automation Thanks for listening! Keep connected with The Digital Decode at Apple Podcasts, Spotify, and our website. Listening on a desktop & can't see the links? Just search for The Digital Decode in your favorite podcast player.

While the notion of Zero Trust has been around for a long time, as a principle it's really only about ten years old. Recently on The Digital Decode, we had a conversation with Wolfgang Goerlich, the Advisory CISO for Duo Security, all about Zero Trust. We talked about: - What is Zero Trust and why is it such a big deal? - How today's market is responding to the Zero Trust movement. - How you can begin to implement Zero Trust in your organization. - How Duo is pushing adoption of Zero Trust across the IT Security industry. Thanks for listening! Keep connected with The Digital Decode at Apple Podcasts, Spotify, and our website. Listening on a desktop & can't see the links? Just search for The Digital Decode in your favorite podcast player.

The notion of a secure perimeter is broken forever. Networks now encompass thousands of devices around the globe. Recently on The Digital Decode, we're focusing on all things networking architecture in a conversation with two Presidio network experts: - Ant Lefebvre, Senior Core Solutions Architect - Campbell Mac Innes, Senior Solutions Architect What we talked about: - What's changed in networking in the last six years - The new demand for intent based networking - Cloud architecture & security solutions Thanks for listening! Keep connected with The Digital Decode at Apple Podcasts, Spotify, and our website. Listening on a desktop & can't see the links? Just search for The Digital Decode in your favorite podcast player.

Since 2020, everyone has fled to the cloud. And rightly so — it's the most dynamic and versatile place for delivering business value. Recently on The Digital Decode, we're focusing on Intel in the cloud in a fantastic conversation with Ashley Rodrigue, Cloud Partner Manager at Intel, and Mark Vaughn, Sr. Director, Strategic Technology Group and Integrated Services Group at Presidio. What we talked about: - Cloud adoption since 2020 has been more about value than tech - Balancing cost management with performance - 2 stunning cloud transformation stories Thanks for listening! Keep connected with The Digital Decode at Apple Podcasts, Spotify, and our website. Listening on a desktop & can't see the links? Just search for The Digital Decode in your favorite podcast player.

“It depends” is a favorite phrase of both cybersecurity practitioners and lawyers. It does depend on the incident as to who you phone first, but your lawyer may well need to be that person. Recently on The Digital Decode, Dave Trader (CyberSecurity Practice Lead at Presidio) chatted with Jennifer Beckage (Founder at Beckage) about securing legal advice before, during, and after a cybersecurity incident inevitably occurs. This Podcast was brought to you by Cisco Secure. What we talked about: - The 2 common and worst incident responses - Why communication during an incident is so key - Data laws and OFAC - Where the CISO sits and who infosec should report to - The best teachers: practice and experience Thanks for listening! Keep connected with The Digital Decode at Apple Podcasts, Spotify, and our website. Listening on a desktop & can't see the links? Just search for The Digital Decode in your favorite podcast player.

Would you spend 37 consecutive hours on the phone to ensure your healthcare customer can provide uninterrupted care to patients? Of course. And you'd be rightly proud of doing it. In this episode, host Raphael Meyerowitz, Vice President, Office of the CTO, speaks with two Presidio SDMs about the ins and outs of their role: Shelia Byrne, Regional Service Delivery Management Lead, and Loris Schuring, Service Delivery Manager. What we talked about: - SDMs are conduits & orchestrators - The importance of relationships in building trust - Cloud and IT as a Service - The responsibility shift from the client to managed services Thanks for listening! Keep connected with The Digital Decode at Apple Podcasts, Spotify, and our website. Listening on a desktop & can't see the links? Just search for The Digital Decode in your favorite podcast player.

The power is in the data. The data is the lifeblood of the virtual machine. Recently on The Digital Decode, host Raphael Meyerowitz, Vice President, Office of the CTO, chatted with two experts: Matt McEntee, National Partner Technical Manager at Pure Storage, and Eric Bursley, Enterprise Architect at Presidio. They covered FlashStack, automation, VMware cloud foundation, and PURE1 — and how each affects customers. What we talked about: - FlashStack, automation, VMware cloud foundation, and PURE as a Service - How each of the above affects customers Thanks for listening! Keep connected with The Digital Decode at Apple Podcasts, Spotify, and our website. Listening on a desktop & can't see the links? Just search for The Digital Decode in your favorite podcast player.

The collaboration space hasn't always offered a seamless transition for millions of work-anywhere employees. Its recent transformation has been nothing less than astounding. In a recent Digital Decode podcast, Raphael Meyerowitz, Vice President, Office of the CTO, speaks with two Presidio veterans about collaboration and connecting people: Matthew Rehm is Senior Director of Software Solutions at Presidio, and Bill Fix is Senior Consulting Architect Team Lead at Presidio. Raphael talked with Matt and Bill about... -Positive changes the pandemic has brought to collaboration technologies -The 3 waves of collab tech and forecasting for the fourth -Why collaboration is magical (i.e., user impact) Thanks for listening! Keep connected with The Digital Decode at Apple Podcast, Spotify, and our website. Listening on a desktop & can't see the links? Just search for The Digital Decode in your favorite podcast player.

Organizations everywhere are tasked with doing more with less. More scalability in less time. More connectivity with less proximity. More insights with fewer data. Trying to meet all of these needs without creating a hyper-complex IT monster is next to impossible. Or, is it? In today's episode of The Digital Decode, Vice President, Office of the CTO, Raphael Meyerowitz, chats with Presidio Engineering Director, Sam Clements, explains how Meraki's simplicity inspires organizations to reach higher. Plus, he talks about… - Why some of the largest retailers in the world use Meraki - Ways Meraki improves connections to SaaS applications - What zero-touch deployment really means - How Meraki's API serves homegrown apps Check out Sam's blog at sc-wifi.com. Thanks for listening! Keep connected with The Digital Decode at Apple Podcast, Spotify, and our website. Listening on a desktop & can't see the links? Just search for The Digital Decode in your favorite podcast player.

Were you at Cisco Live? We heard about the future of work and digital resiliency, among many other announcements that caught our attention. On our first episode of The Digital Decode, Vice President of the Office of the CTO, Raphael Meyerowitz, interviews three distinguished engineers about their take on Cisco Live and the latest Cisco news: - Sam Clements, Engineering Director, Office of the CTO, Mobility at Presidio - Paul Giblin, Enterprise Architect, Distinguished Engineer at Presidio - Maybelyn Plecic, Distinguished Engineer at Presidio What they talked about: - DevNet as an extension of Cisco's education arm - Cloud, AWS, and enterprise networking - Taking an AI approach to WebEx integrations - Connectivity mediums under a programmability lens - Wi-Fi 6 and innovation Thanks for listening! Keep connected with The Digital Decode at Apple Podcasts, Spotify, and our website.

The expertise of a solutions architect with 30 years of experience (20 as a CCIE) is no light matter. When one with such authority and experience tells you all the things you can accomplish with Cisco's Intersight, you pay very close attention. In this episode, we interview Randall Scheffer, Senior Solutions Architect at Presidio, about all things Intersight: What we talked about: - Why you need to embrace hybrid - IWO, or Intersight Workload Optimizer - How the forthcoming Intersight Manage Mode will change the game Resources we mentioned during the podcast: - Register for event referenced at 23:30 Keep connected with The Digital Decode on Apple Podcasts, Spotify, and our website. Listening on a desktop & can't see the links? Just search for The Digital Decode in your favorite podcast player.