Podcasts about cisco live

How do you keep complex digital experiences running smoothly when every layer, from networks to cloud infrastructure to applications, can break in ways that frustrate customers and burn out IT teams? This question is at the heart of my conversation recorded live at Cisco Live in San Diego with Patrick Lin, Senior Vice President and General Manager for Observability at Splunk, now part of Cisco. In this episode, Patrick explains how observability has evolved far beyond simple monitoring and is becoming the nerve centre for digital resilience in a world where reactive alerts no longer cut it. We unpack how Splunk and Cisco ThousandEyes are now deeply integrated, giving teams a single source of truth that connects application behaviour, infrastructure health, and network performance, even across systems they do not directly control. Patrick also shares what these two-way integrations mean in practice: faster incident resolution, fewer blame games, and far less time wasted chasing false alerts. We explore how AI is enhancing this vision by cutting through the noise to detect real anomalies, correlate related events, and suggest root causes at a speed no human team could match. If your business depends on staying online and your teams are drowning in disconnected data, this conversation offers a glimpse into the next phase of unified observability and assurance. It might even help quiet the flood of alerts that keep IT professionals awake at night. How is your organisation tackling alert fatigue and rising complexity? Listen in and tell me what strategies you have found that actually work.

Send us a textWhen automation fails, it fails spectacularly—and at scale. The recent Google Cloud outage that took down over 54 global services for more than seven hours demonstrates this perfectly. A simple error—blank fields in automated policy updates—cascaded into widespread failures affecting millions of users worldwide. This episode dives deep into what went wrong, how it happened, and what it means for cloud resilience in the AI era.We also explore Cisco's dramatic pivot at Cisco Live 2025, where they've committed to refreshing their entire hardware stack and integrating AI throughout their ecosystem. Their new LLM called Deep Network suggests a future where networking infrastructure makes intelligent decisions autonomously. We discuss whether Cisco can deliver on these promises and what the unification of their Meraki and Catalyst lines might mean for customers.The Ultra Ethernet Consortium has finally released their 1.0 specification, establishing a comprehensive standard for high-performance computing environments. This 600+ page document marks a significant milestone in creating viable alternatives to InfiniBand for AI workloads. Meanwhile, Network-as-a-Service pioneer Meter secured $170 million in Series C funding, raising questions about the actual size and sustainability of the NaaS market.On the cybersecurity front, we examine two concerning developments: the mass exodus of leadership from CISA during heightened threat conditions, and a novel zero-click vulnerability in Microsoft 365 Copilot that can expose sensitive data without any user interaction. This "Echo Leak" vulnerability demonstrates how AI systems that automatically scan content create entirely new attack vectors that organizations must defend against.Join us for a fast-paced discussion about these pivotal developments in cloud computing, networking technology, and cybersecurity. What does all this mean for your infrastructure strategy? Listen and find out.Purchase Chris and Tim's new book on AWS Cloud Networking: https://www.amazon.com/Certified-Advanced-Networking-Certification-certification/dp/1835080839/ Check out the Fortnightly Cloud Networking Newshttps://docs.google.com/document/d/1fkBWCGwXDUX9OfZ9_MvSVup8tJJzJeqrauaE6VPT2b0/Visit our website and subscribe: https://www.cables2clouds.com/Follow us on BlueSky: https://bsky.app/profile/cables2clouds.comFollow us on YouTube: https://www.youtube.com/@cables2clouds/Follow us on TikTok: https://www.tiktok.com/@cables2cloudsMerch Store: https://store.cables2clouds.com/Join the Discord Study group: https://artofneteng.com/iaatj

Get Total Network Visibility today and better understand your network: https://itdad.info/pathsolutionsIn this episode, I sit down with Tim Titus, CTO of  @PathSolutions  , live from the floor at Cisco Live—the world's biggest networking conference. We dive into the evolution of network monitoring and why the tools you choose can make or break not just your infrastructure, but your career as a network engineer. Tim shares real-world insights on what most teams are doing wrong, how visibility gaps lead to major headaches, and what it takes to actually fix them. Whether you're just starting out in networking or deep into your IT career, this conversation will challenge how you think about monitoring.If you've ever wondered if your network tools are helping you—or holding you back—this is a must-watch.

Have you ever paused to think about how the humble login has quietly become one of the most vulnerable points in cybersecurity? In this episode, I spoke with Matt Caulfield, Vice President of Identity Products at Cisco, to understand why identity is now the prime target for attackers and how Duo is evolving to meet that threat head-on. Matt explained how Duo, once known primarily for multi-factor authentication, is now stepping forward as a complete identity access management solution. He broke down why so many traditional tools built for productivity alone are no longer fit for today's threat landscape, where attackers use everything from simple phishing to advanced AI-driven social engineering to gain a foothold through identity misuse. We explored Duo's shift toward security as the default. Matt described how features like passwordless logins and proximity verification combine user convenience with stronger defences, making it easier for people to stay protected without feeling burdened by endless prompts and complex checks. He also shared how the identity routing engine helps organisations untangle years of layered identity systems, giving security teams a unified front door to safeguard every user, app and device. Finally, Matt offered a glimpse into the future, where the rise of AI agents will multiply the number of digital identities tenfold, raising fresh questions about how to verify, control and trust these new virtual coworkers. It is a conversation that puts identity right at the heart of modern security and shows why getting this right could be the biggest step we take in stopping breaches before they even begin. Where do you see identity playing the biggest role in your security plans? Join the discussion and share your thoughts with me.

Talking wireless at Cisco Live brings you face to face with what tomorrow's connectivity looks like, and my recent chat with Matt McPherson, Enterprise Wireless CTO at Cisco, and Jerome Henry, standards guru and author, did precisely that. When two people this deep in the trenches start describing how our networks cope with thousands of devices at concerts, hospitals, or homes brimming with smart gadgets, it hits you how invisible yet vital great wireless is. Matt walked me through how Cisco's approach has evolved over the years, from the early days when the solution to every problem was to throw more bandwidth at it to now, where Wi-Fi 7 serves as a smarter, more reliable safety net. His stories about the transition from Wi-Fi 5 and 6 to what we have now made it clear that what happens above our heads is anything but simple, yet the result for us should feel seamless. Jerome gave this technical backdrop a human touch by explaining the decisions that went into the new standard. His book, Wi-Fi 7 In Depth, pulls back the curtain on what drives choices in protocols and frequency use. We discussed why multilink operation, which people often hear about, is just one piece of a puzzle that addresses real-time performance and lower waiting times, even in areas where radio waves become unstable quickly. One part that stood out was Matt describing what happens when a venue like Cisco Live fills up with people. Walls go up, exhibitors build stands, and thousands of bodies, each mostly water, flood the space. That messes with signals, but Wi-Fi 7's new scheduling tools help keep things running smoothly despite the chaos. We could not ignore the current buzzword either. AI is being folded into the wireless playbook more deeply than most realize. Cisco has been using AI quietly to manage channels and power levels for years, but now, these tools can learn and adjust without requiring an engineer to intervene. For businesses juggling a flood of devices and constant pressure to operate leanly, this is more than helpful; it is becoming a standard practice. Then there is Cisco Spaces. Jerome and Matt explained how this feature helps companies understand how their offices are utilized. Knowing exactly where an access point is located is more than trivia; it grounds everything from location tracking to indoor maps. Add in new chips that can measure tiny distances with great precision, and you get navigation tools that know exactly where your phone is yet respect your privacy by keeping control of the user. Throughout, one message was repeated: wireless is getting smarter, so humans do not need to babysit it. AI handles routine decisions. Security layers keep new traffic safe. Automation reduces the time spent hunting for issues or second-guessing configurations. Whether it is robots moving in a warehouse, nurses paging each other without drops, or a teenager streaming games while someone else hops on a video call, the backbone is ready to keep up. Before we wrapped up, I asked both guests what excites them most. Jerome wants the day to come when connectivity works without fuss or expert intervention. Matt added that Cisco's goal is to ensure companies can support a growing array of devices without needing a vast team of specialists monitoring every light and graph. If you want to see how this new chapter unfolds, watch the sessions from Cisco Live, pick up Wi-Fi 7 In Depth for a real peek behind the scenes, and maybe keep an eye out for Jerome's next book. I have my copy ready for the flight home, and after this conversation, I know we will have plenty more to talk about next year.  

What does it take to future-proof the modern workplace? In this episode, I speak with Thomas Rowley, Chief Technologist for Networking and Connectivity at Softcat, about the real-world challenges of managing a high-density office and how the company turned to Cisco to create a more intelligent, responsive environment. As more employees returned to the office, Softcat began to notice a hidden problem. Rising CO2 levels were affecting the comfort and productivity of their teams. Rather than treat it as a facilities issue, they tackled it head-on with technology. Working with Cisco, they rolled out a combination of access points, collaboration tools, and Meraki sensors that transformed their workspace into a data-informed, adaptive environment. But this story isn't just about devices. It's about inspiration too. A visit to Cisco's Experience Center opened Softcat's eyes to what was possible, not just in terms of hardware, but in how unified tech strategies can drive better decisions. That visit ultimately sparked the idea for their own internal innovation space, showcasing how operational excellence can become a cultural value, not just a technical outcome. Thomas also shares insight into the evolving role of connectivity in hybrid work, how Softcat supports over 1,500 salespeople with scalable IT solutions, and why the partnership with Cisco continues to shape their global ambitions. From sustainability to scalability, this episode offers a practical look at how two leading tech firms collaborate to solve problems that many businesses are only just beginning to understand. If your office still treats infrastructure as an afterthought, this conversation might change your mind. Are your workplace systems ready to handle both people and performance?      

Walking the show floor at Cisco Live, it's impossible to ignore the rising volume of conversations around network resilience. But what does resilience actually look like in today's distributed, AI-driven enterprise environment? To explore this, I sat down with Patrick Quirk, President and GM of Opengear, right at their booth near the center of the event. In our conversation, Patrick explained how Opengear has become a platform focused on proactive infrastructure management. As AI workloads expand into both data centers and edge environments, network reliability is now a critical part of business operations. Patrick shared how their approach with the phrase "First Day. Worst Day. Every Day." helps ensure continuity even in the most challenging conditions. What stood out during this discussion was Opengear's impact in practical situations. From supporting major retailers during service disruptions to helping organizations recover quickly from incidents similar to the CrowdStrike event, they deliver more than basic monitoring. We also discussed Lighthouse, their fleet management platform, and how it enables zero-touch provisioning at scale. This concept clearly resonated with many attendees at the event. Patrick also talked about findings from a Cisco report that estimated global losses from network outages reached 160 billion dollars last year. He explained how attitudes are shifting at the leadership level. Network resilience is no longer treated as a secondary concern. Risk mitigation, compliance, and consistent service delivery are now at the core of business conversations. Whether you're managing thousands of switches or preparing your infrastructure for the growing demands of AI, this episode provides insights that apply directly to today's connected world. How are you preparing your network to stay up and running when it matters most?

As AI continues to dominate the conversation at Cisco Live, the infrastructure needed to support this transformation often gets overshadowed. That's why I was eager to visit the Panduit booth and explore the physical backbone enabling the shift from cloud to on-prem. I sat down with several Panduit experts including Renee Lang, Mason Khan, Vince, and Mike to understand how their high-density power, fiber, and sustainability solutions are equipping organizations for the AI-powered future. This episode goes beyond surface-level hype to focus on real-world preparation. Renee opened our discussion by highlighting the shift in customer questions this year. AI may be driving the vision, but enterprises are still asking how to take that first step. From gradual upgrades to strategic power planning, the conversation is about progress, not perfection. We looked at how Panduit is helping customers implement solutions today that will still support their goals tomorrow. Mason shared how Panduit's high-density power units are evolving to meet the surging demands of AI servers, with advanced features like cybersecurity compliance and automatic orientation. Vince then walked me through the game-changing concept of fault-managed power. With the ability to deliver significant power safely over long distances using standard pathways, this technology could reshape how we power devices in smart campuses, data centers, and industrial spaces. Finally, Mike brought it all together by showing how fiber infrastructure ties these innovations into a cohesive strategy. His insights into structured cabling and reflective polishing offered practical takeaways for engineers trying to stay ahead of the AI curve. This episode captures the customer conversations, unexpected use cases, and future-facing solutions that make events like Cisco Live so valuable. What steps are you taking now to prepare your infrastructure for the next wave of transformation?

Technology Reseller News Podcast with SmarTrak's Ted Lee, Live from Cisco Live 2025 “We truly are a revenue machine... Our partners are calling us saying, ‘I need more licenses.'” — Ted Lee, SmarTrak As competition in the channel ecosystem intensifies, Cisco partners are under pressure to retain and grow customer relationships. In this edition of the Technology Reseller News podcast, publisher Doug Green catches up with Ted Lee of SmarTrak at Cisco Live 2025 in San Diego, where Lee unveils how SmarTrak's AI-powered application is helping partners do exactly that—with measurable, dramatic results. Solving the Install Base Challenge At its core, SmarTrak is a platform designed to help Cisco partners manage the entire lifecycle of a customer's install base—from subscriptions to Enterprise Agreements (EAs) to lifecycle and incentive programs. What sets it apart, says Lee, is its ability to consolidate Cisco's data feeds—often spread across dozens of systems—into a unified global view that's not even available natively within Cisco. AI-Powered Opportunity Creation With the launch of SmarTrak v3, the company has enhanced its AI layer to deliver real-time insights into end-of-life, true forward, overconsumption, sustainability swaps, and budget forecasting. “We're helping people predict and budget five years of Cisco spend instantly,” said Lee. “Our partners are winning seven, even eight-figure deals just from a demo.” Award-Winning Innovation and ROI SmarTrak's impact hasn't gone unnoticed. The company was recently named the DSI Innovation Partner of the Year for the Americas East region, in recognition of how its platform fuels partner-led growth. One SmarTrak partner recently secured a $17 million win from a rival partner based on the insight provided by a demo alone. Lee emphasizes that SmarTrak is more than just software—it's a partner success engine. “We know that channel partners are margin-conscious,” said Lee. “So we focus not only on the application but on adoption—with video training, onboarding, one-on-one support, and forward-looking revenue mapping.” Built for Channel Adoption In an industry often plagued by underused tools, SmarTrak is built to be adopted and embraced. Its ease of use, combined with high-touch support, makes it a standout. “People don't just buy SmartTrack,” Lee says. “They use it—and they grow with it.” Learn More To discover how SmarTrak is helping Cisco partners increase retention, revenue, and renewal success, visit https://smartrak.ai/. Mention the podcast, and you might even hear back directly from Ted Lee himself. Podcast Sponsor: SmarTrak proudly sponsored Technology Reseller's Cisco Live 2025 podcast series, marking over a year of mutual success and growth. #CiscoLive #ChannelPartners #AIinTech #LifecycleManagement #SmarTrakAI #TechReseller #PartnerSuccess #CiscoEA #RevenueGrowth #DigitalTransformation

"We're here to take the complexity out of unified communications — and turn it into simplicity." — Todd Remely, Unimax At Cisco Live 2025 in San Diego, Technology Reseller News publisher Doug Green caught up with Todd Remely of Unimax to explore how the company is streamlining unified communications (UC) management for enterprises and partners alike. With over 30 years in business, Unimax is a veteran in the telecom software space. Their tools help organizations manage Cisco, Microsoft Teams, Zoom, and Avaya UC systems more efficiently — and that value was on full display across two booths at Cisco Live: one in the Collaboration Village (highlighting Webex integration) and another on the main show floor. Three Ways Unimax Delivers Simplicity in Complex UC Environments: Second Nature A power-user interface that layers over Cisco and other major UC platforms, enabling administrators to perform complex MACDs (moves, adds, changes, deletes) and configuration tasks like provisioning, routing, and device pool management — all from one streamlined dashboard. Automation Platform Unimax enables full automation of provisioning and deprovisioning processes. Their platform integrates with Active Directory, ServiceNow, Remedy, HRIS systems, and any REST API-enabled tool, drastically reducing time and human error in user onboarding and offboarding. HelpOne A lightweight interface that empowers Tier 1 help desk agents to complete routine MACDs — such as password resets — without telecom expertise, freeing up UC teams to focus on higher-priority work. Remely noted strong engagement from MSPs and resellers, many of whom use Unimax's multi-tenant solutions to manage customer UC systems at scale. "We're solution-focused," he said. "And we love working with end users — because that's where the real problems are, and that's where we can help most." For more information or to request a demo, visit unimax.com or contact the team at tellmemore@unimax.com.

“The AI-powered enterprise is here—and it demands a network that can keep up.” — Aruna Ravichandran, SVP, Cisco In a conversation recorded live at Cisco Live 2025 in San Diego, Doug Green, Publisher of Technology Reseller News, sat down with Aruna Ravichandran, Senior Vice President of Marketing for Cisco's Enterprise Connectivity and Collaboration division. The discussion centered on Cisco's major announcements aimed at future-proofing enterprise networks to meet the growing demands of AI, automation, and increasing security threats. Ravichandran explained that Cisco is preparing for a massive transformation in the global workforce—one where AI agents will soon outnumber human workers. With billions of devices and agents expected to be actively communicating, Cisco predicts massive increases in both east-west and north-south traffic, pushing legacy networks to their limits. To meet this challenge, Cisco launched a suite of new solutions including: AI Canvas: A collaborative dashboard powered by a Cisco-trained large language model (LLM), offering cross-domain data visibility, telemetry integration, and AI-driven diagnostics. Integrated with a conversational AI assistant, it enables NetOps teams to resolve complex network issues in seconds instead of days. Agentic Ops: A new paradigm using AI to simplify network operations, empowering NetOps professionals to do more with shrinking budgets. Smart Switches and Secure Routers: Featuring dual CPU architecture (one for networking and one for security), these devices are post-quantum ready and built to support Cisco's Hypershield initiative. Wi-Fi 7 Access Points: A first in the industry, offering high-performance wireless connectivity for AI-heavy environments. Live Protect: A breakthrough feature enabling live patching of switches without downtime, reinforcing Cisco's three-layer security model across infrastructure, connectivity, and applications. Unified Management: Merging the Meraki and Catalyst dashboards into a single control plane to streamline administration. Ravichandran emphasized that all new technologies are backward compatible, ensuring customers can modernize without disrupting ongoing operations. However, she strongly encouraged enterprises still relying on aging infrastructure—like CAT 9200 and 6K series—to begin refreshing now to leverage these capabilities. Finally, Ravichandran reinforced Cisco's strong commitment to its partner ecosystem, noting that the company has built extensive enablement plans for channel partners to capitalize on this refresh wave. For more, visit: https://www.cisco.com #AIinNetworking #CiscoLive2025 #NetworkRefresh #AgenticOps #SecureNetworking #WiFi7 #TechReseller #CiscoAI #SmartInfrastructure #TechnologyResellerNews

"First day, worst day, every day — that's what we're built for." — Patrick Quirk, President & GM, Opengear At Cisco Live 2025 in San Diego, Patrick Quirk, President and General Manager of Opengear, joined Technology Reseller News publisher Doug Green to unveil a major innovation in network resilience: Opengear's new Foundational Support platform. Designed to meet the growing demands of increasingly complex, high-density network environments, the SLA-backed solution debuts as part of Opengear's commitment to full-lifecycle customer support. “It's not just about selling equipment,” said Quirk. “It's about walking with the customer through every stage of the network's lifecycle — from deployment to daily operations to disaster recovery.” A long-standing Cisco partner, Opengear has evolved from traditional console servers to a critical infrastructure provider, helping companies maintain uptime in an era where milliseconds matter — especially amid today's AI-driven network traffic spikes. “Outages aren't just inconvenient,” Quirk noted. “They're expensive. We're seeing potential losses of $21,000 per minute during downtime.” Opengear's edge? Out-of-band management. Unlike in-band VLAN control planes, which can be compromised during incidents or overloaded by data traffic, out-of-band infrastructure operates on a completely separate path. This architecture allows for immediate network visibility and control during even the worst disruptions, such as fiber cuts or cyberattacks. Supporting both operational and compliance objectives, Opengear enables organizations to maintain certifications like ISO, SOC 2, and NIST. “We're the wrapper around your network,” said Quirk, emphasizing the company's ability to enforce security and governance alongside performance. The conversation also spotlighted Opengear's recent AI-focused global research, which found a “lens gap” between network engineers and the C-suite. While both groups recognize AI's potential, engineers view it as a productivity tool, whereas executives prioritize compliance and customer value. “There's alignment,” Quirk said. “It just needs more conversation.” At Cisco Live, Opengear is exhibiting at booth 4324 and hosting sessions on topics like agentic AI and network strategy. More details are available at opengear.com.

On this week’s episode of What the Hack! Arthur Goldstuck speaks to Lester Kiewit from San Diego, where he's attending Cisco Live to explore how AI is both defending and threatening global networks. Fresh from the SAPHILA conference in Sun City, he unpacks the rise of “Auto Sapiens” as the next big digital evolution and reports back from Salesforce’s Agentforce World Tour on how anyone can upskill for the AI-agent economy. Gadget of the Week is the Jabra Engage 65 wireless headset, perfect for pro-level audio on the go. And in this week’s tech tip, Arthur reveals how South Africans can buy Kindle books that aren’t normally available in local stores. Good Morning Cape Town with Lester Kiewit is a podcast of the CapeTalk breakfast show. This programme is your authentic Cape Town wake-up call. Good Morning Cape Town with Lester Kiewit is informative, enlightening and accessible. The team’s ability to spot & share relevant and unusual stories make the programme inclusive and thought-provoking. Don’t miss the popular World View feature at 7:45am daily. Listen out for #LesterInYourLounge which is an outside broadcast – from the home of a listener in a different part of Cape Town - on the first Wednesday of every month. This show introduces you to interesting Capetonians as well as their favourite communities, habits, local personalities and neighbourhood news. Thank you for listening to a podcast from Good Morning Cape Town with Lester Kiewit. Listen live on Primedia+ weekdays between 06:00 and 09:00 (SA Time) to Good Morning CapeTalk with Lester Kiewit broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/xGkqLbT or find all the catch-up podcasts here https://buff.ly/f9Eeb7i Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.

A special Cisco Live EMEA Amsterdam episode where Nico interviews NOC team members on how they manage to deploy an entire network in a matter of days.

It's an European takeover this week, as Hazel sits down with Talos EMEA threat researchers Martin Lee and Thorsten Rosendahl. They're heading to Cisco Live EMEA next week (February 9-14) to deliver a four hour session on how to establish a threat intelligence program. If you can't make it - here's a 15 minute version! Thorsten and Martin provide best practices for threat intelligence, the different flavors of it (tactical, operational, and strategic), and the significance of curiosity and learning from failures.If you haven't already, check out Martin's introductory course to threat intelligence in collaboration with Cisco's Networking Academy. This course is free for all, and is intended to give an overview of the domain for someone without prior knowledge which can be used as a starting point for further study or employment.

Brian Gates, SVP of Industry Strategy at next-generation event platform RainFocus, is James Dickson's guest for the first Event Industry News podcast of 2025.   Founded in 2013, RainFocus made a fast mark on heavyweight shows like Oracle CloudWorld, VMworld, Cisco Live, and it's gone on to have similar impact for the smallest events.   Speaking live from Utah, Brian, who joined RainFocus nearly 10 years ago, details the company's journey from a data focus to all-encompassing event management.   Brian looks at the platform's effect on marketing, highlighting key points in the customer journey, who's engaging and how, and refining the pathways/campaigns as a result. He goes on to discuss evolving the onboarding process, accommodating shrinking budgets, best practices, integrating tech stacks, leveraging data and, particularly poignantly, the AI potential.

Join us as we celebrate the ten-year anniversary of the Cisco Champion program. In this special episode, long-time members who have been part of the program reflect on its evolution and success. We delve into the program's growth, highlighting its global diversity, the integration of new technologies, and its expanded focus beyond blogging to include podcasts and sessions at Cisco Live. Discover how the Cisco Champion program has transformed from a content creation initiative to a vibrant community where like-minded individuals connect and network. Hear firsthand how participation in Cisco Live enriches the experience, allowing for real-life connections and feedback on Cisco products and solutions. Despite the challenges of maintaining a work-life balance, these dedicated champions share their independent insights and opinions about Cisco, influencing the company's perspective and future releases. Tune in to learn more about the passion and commitment that drives the Cisco Champions and how they build a strong, supportive community. Don't miss this engaging discussion on the impact and future of the Cisco Champion program. Cisco Champion hosts Bill Burnam, Networking Engineer IV, Asurion Micheline Murphy, Consulting Systems Engineer, WWT Ben Story, Senior Network Security Engineer, RedEye Network Solutions LLC Stew Goumans, Director of Community and Customer Engagement, Ekahau Moderator Danielle Carter, Customer Voices and Cisco Champion

Send us a textEver wondered how cloud development intersects with network engineering at a tech powerhouse like Cisco? Join us as we chat with Erica Dietrick, a developer advocate at Cisco, who shares her unique perspective on the challenges and rewards of her role. From gearing up for major events such as Cisco Live to engaging with the tech community online, Erica offers an insider's view into the cyclical nature of her work. She also takes us through her personal journey into cloud development, highlighting the continuous learning required in such a fast-paced industry.As we step further into the world of tech careers, we explore the complex interplay between cloud and DevOps. Whether you're in it for the salary or driven by a genuine passion for technology, the path is fraught with the challenge of understanding a rapidly expanding tech stack. We discuss the increasing accessibility of high-demand roles like cloud engineering and the contrasting motivations of those entering the field. Erica's insights shed light on the overwhelming breadth of knowledge needed today, especially when navigating the unique dynamics of startups, where junior developers can significantly shape the architecture from the ground up.The conversation takes an innovative turn as we discuss the transformative role of AI in coding education and assessment. With AI tools like GitHub Copilot changing the landscape, we delve into the emerging skill of prompt engineering and the shift towards evaluating problem-solving abilities over traditional coding exercises. Erica shares her thoughts on how AI can enhance learning and streamline complex tasks without undermining foundational problem-solving skills. We reflect on the importance of embracing these tools to boost productivity and deepen our understanding of the technical landscape, making a compelling case for AI as an assistant rather than a replacement.How to connect with Erika:https://www.linkedin.com/in/erikadietrick/ https://x.com/Erika_theDev https://www.youtube.com/@erika_thedevCheck out the Fortnightly Cloud Networking Newshttps://docs.google.com/document/d/1fkBWCGwXDUX9OfZ9_MvSVup8tJJzJeqrauaE6VPT2b0/Visit our website and subscribe: https://www.cables2clouds.com/Follow us on Twitter: https://twitter.com/cables2cloudsFollow us on YouTube: https://www.youtube.com/@cables2clouds/Follow us on TikTok: https://www.tiktok.com/@cables2cloudsMerch Store: https://store.cables2clouds.com/Join the Discord Study group: https://artofneteng.com/iaatj

Ever wonder how large conferences such as Cisco Live! manage their on-site network operations? Today's podcast guest, Jason Davis joins host Scott Robohn to discuss history of network operations at Cisco Live!, and the intricacies, challenges, and strategies involved in setting up and managing network operations for such a large event. Episode Guest: Jason Davis, ... Read more »

Ever wonder how large conferences such as Cisco Live! manage their on-site network operations? Today's podcast guest, Jason Davis joins host Scott Robohn to discuss history of network operations at Cisco Live!, and the intricacies, challenges, and strategies involved in setting up and managing network operations for such a large event. Episode Guest: Jason Davis, ... Read more »

Ever wondered what it takes to climb the ranks and become a Network Architect at a leading global company? In this exclusive interview with Donald Robb, Principal Network Architect at The Walt Disney Company, we dive deep into his career journey, uncovering the key steps, challenges, and insights that helped him achieve success. Whether you're just starting out in IT or looking to advance your career, Donald shares actionable advice on building the skills, certifications, and mindset needed to stand out in the field.Learn from one of the best in the industry as he breaks down the path from entry-level roles to the prestigious position of Network Architect. Discover the critical turning points, essential tools, and strategies that have allowed Donald to thrive at the highest levels of networking. Don't miss out on this valuable opportunity to gain insider knowledge and take the next step in your tech career! Watch now to uncover the secrets to success in IT and networking.Join The I.T. Career Accelerator for exclusive access to resume templates, study resources, Resume Reviews, bi-weekly group coaching calls, and more. Space is limited, so secure your spot today at https://itcareerjob.com/Support the show

By combining the power of Cisco Networking Cloud, ThousandEyes Digital Experience Assurance, and Cisco's unmatched dataset, new innovations unlock proactive insights and automated operations across customers' entire digital ecosystem. Marko Tisler, Group Product Manager with Cisco ThousandEyes, and the Cisco Champions will discuss new digital experience assurance capabilities announced on June 4 at Cisco Live, as well as dig deeper into the now generally available Cisco Secure Access Experience Insights, powered by ThousandEyes. By integrating ThousandEyes with Secure Access, IT and security teams now have full visibility into key components of the digital experience: device, network, and application. This means that both teams can manage and remotely troubleshoot end-to-end connectivity for critical applications and services, all in a single, easy-to-understand view that enables rapid root cause identification and resolution. Resources https://www.thousandeyes.com/integrations/cisco-secure-access-experience-insights Cisco guest Marko Tisler, Group Product Manager, Cisco ThousandEyes Cisco Champion hosts Donald Robb, Principal Network Architect, The Walt Disney Company Sebastian Leuser, Solution Architect, Deutsche Telekom Geschäftskunden GmbH Liam Keegan, Advisor Moderator Danielle Carter, Customer Voices and Cisco Champion Program, Cisco

Join Jennifer Craine, Sr. Director of Software and Services of the Americas Partner Organization as she dives into derisking, renewals, adoption, recurring revenue, and the important role that partners play.

Ramping back up after Pure Accelerate as we roll into the summer months and bring on Pure's Sr. Technology Evangelist Don Poorman to catch up on his latest adventures and musings about data management trends. We first look back to the engagement and excitement surrounding his time at Cisco Live in early June before pivoting to what stood out for him around Pure's announcements. We navigate through a bit of a reality check around the promise of AI - what's real and what's at risk there. And finally, as Don's just hitting about 18 months at Pure - what stands out for him as a veteran of the industry about Pure compared to the rest. For more on what Pure can do for you, find us in-person or virtually at any of our upcoming events and webinars: https://www.purestorage.com/events.html

Are you navigating your career path in Information Technology and seeking expert insights? Join us in this engaging session from Cisco Live, where industry leaders Micheline, Carole, Wendell, Jason, and Dakota share their invaluable advice on finding the right career paths, honing essential skills, and acing interviews. Discover how to align your passion with your profession, understand the significance of soft skills, and learn how to effectively communicate your strengths. This talk is packed with practical tips, personal experiences, and strategies to help you excel in the IT field.In this video, you'll learn about the challenges faced in IT, the importance of empathy and active listening, and the necessity of promoting yourself during interviews. Our speakers emphasize the need to focus on your strengths, develop a flexible mindset, and continuously seek growth opportunities. Whether you're a beginner or looking to advance your career, this session provides a comprehensive roadmap to success. Don't miss out on these expert tips that can propel your IT career to new heights!✅ Subscribe to our weekly newsletter for insider tips and practical advice on launching your tech career, straight from industry experts! https://thebeardeditdad.ck.page/55f710292b

Join Chris Dexter, VP of Global CX – TAC Engine as he discusses the three bodies of work for generative AI and how it is driving efficiency and adding real value (not just curiosity value) for partners and customers.

Join Denzil Samuels, VP of CX Partner Success and Pete Davis, Director of CX Partner Success as they dive into profitability, making an impact and being in a first-mover position as a Cisco partner.

Join Sandeep Milar, Cisco's VP of CX Product Management as he discusses how Cisco “builds with Partner in mind.” Get a view behind the scenes of how product management operates, a sneak peek of what the CX Product Management team is working on, and a thorough understanding of how partner is top of mind regarding product management strategy and upcoming launches.

In this episode, we sit down with Harry Caldwell, the dynamic leader of the CX Americas organization at Cisco. Recorded live at Cisco Live, this conversation uncovers the human side of technology and explores how a focus on customer experience (CX) can drive innovation and business success. Harry Caldwell shares his journey from his early days in North Carolina, through a 23-year tenure at Microsoft, to his current role at Cisco, where he leads a team of 4,400 professionals across the U.S., Canada, and Latin America. His passion for enabling people to do their best work shines through as he talks about his leadership philosophy and the importance of deep collaboration in achieving business outcomes. We'll delve into the vibrant atmosphere of Cisco Live, where Harry describes the event as a melting pot of innovation, technology, and people from around the world. With 20,000 attendees, the diversity of voices and ideas is a highlight, providing a fertile ground for networking and learning best practices. Harry emphasizes the critical role of diversity, equity, and inclusion (DEI) within Cisco's culture. He discusses how the DEI council within the CX Americas organization ensures these values are integral to their operations, leading to a more inclusive and innovative work environment. We also explore the significance of the Customer Hero Awards, which celebrate customers who are pushing the boundaries of their industries through innovative use of Cisco technologies. Harry shares inspiring stories from this year's winners, such as Lowe's, which transformed its customer service operations using AI and Cisco's Webex Contact Center, and Mass General Brigham, which leverages AI to advance healthcare research and patient care. This episode underscores the powerful intersection of technology and humanity, demonstrating how Cisco's collaborative approach and cutting-edge solutions are helping customers achieve remarkable transformations. Harry's insights highlight the importance of aligning technology with human intelligence to drive real-world outcomes. What role do you think customer experience plays in driving innovation in your industry? Share your thoughts with us!

Ep 48: Live from Cisco Live - “Partner loyalty is earned by us. It is not owed to us.” In this episode, Scott Schell speaks with Rhonda Henley, Vice President of Americas Partner Sales at Cisco about the latest Cisco Live announcements, partner profitability, and a glimpse into how partners are influencing the ability to drive Cisco strategy.

What steps are necessary to secure a state-of-the-art sports and entertainment venue like SoFi Stadium and Hollywood Park against ever-evolving cybersecurity threats? And how can such measures be balanced with providing a seamless experience for millions of visitors each year? Joining me today to answer these questions is Dwayne Robinson, Head of Cybersecurity at SoFi Stadium and Hollywood Park. I met Dwayne on the show floor at Cisco Live, and we quickly got into a fascinating discussion about the unique challenges and solutions involved in securing a high-profile venue. SoFi Stadium and Hollywood Park are not just home to NFL games and concerts but also set to host monumental events like the Super Bowl, the 2028 Olympics, and the FIFA World Cup. In our conversation, Dwayne shares his insights into how they use cutting-edge technologies to bolster cybersecurity. From AI-driven threat detection to coordinated efforts with federal and local government agencies, discover how the cybersecurity team navigates this complex digital landscape. We also explore how these measures are implemented without compromising the fan experience, ensuring that every visit to SoFi Stadium and Hollywood Park is memorable for all the right reasons. How do you secure a 298-acre sports and entertainment district while maintaining a top-notch fan experience? What emerging threats keep cybersecurity experts up at night, and how can proactive measures make a difference? Tune in to find out, and share your thoughts on the balance between innovation and security in such dynamic environments. We'd love to hear your insights!  

How is artificial intelligence reshaping the landscape of technology, and what new developments can we expect from a leader in the industry? In today's episode of Tech Talks Daily, live from Cisco Live, I'm joined by Vijoy Pandey, Senior Vice President of Outshift by Cisco. Outshift is at the forefront of Cisco's innovation, especially in the realms of AI, cloud-native applications, and quantum technologies. Vijoy shares his insights on the latest AI innovations that are not only advancing Cisco's product line but also setting new benchmarks for customer experience and technological responsibility. We discuss Outshift's mission to build what's next in emerging tech for Cisco and the challenges of turning ideas into action. Vijoy explains how Outshift operates like an internal startup accelerator, focusing on both product development and market readiness to address customer needs effectively. Our conversation delves into the specifics of AI's role in enhancing existing products and driving new ones. Vijoy highlights how AI is being integrated into Cisco's products to improve their capabilities and address evolving customer needs. From AI-driven assistants to the cutting-edge developments in quantum networking and security, this episode offers a comprehensive look at the future of technology.

What's driving the evolution of networking today? How are industry leaders like Cisco shaping the future of data centers and connectivity?  In today's episode of Tech Talks Daily, live from Cisco Live, I'm joined by Kevin Wollenweber, Senior Vice President and General Manager of Cisco Networking – Data Center and Provider Connectivity. Kevin, with decades of experience and a finger on the pulse of industry transformations, shares his insights into Cisco's latest innovations. We discuss how these advances address the complex challenges faced by the largest service providers and data centers around the world.  From new 400 and 800 gig routers and switches to AI-driven network management tools, Kevin reveals how Cisco is helping customers modernize and streamline their network infrastructures. Throughout our conversation, Kevin delves into the merging of the data center and routing teams, enhancing Cisco's ability to deliver cutting-edge solutions. We also explore how Cisco leverages automation and AI to simplify network management and improve operational efficiency for service providers. As we close this episode, I'd like to ask everyone listening: What future networking challenges do you think are most critical? How should companies like Cisco continue to innovate in response? Share your thoughts with me.

In a world increasingly driven by digital transformation, the robustness of enterprise connectivity can often go unnoticed—until it doesn't. Today on Tech Talks Daily, we have the pleasure of hosting Mark Bennett, Head of Global Enterprise Networking Products at Vodafone Business, to discuss the pivotal role connectivity plays in modern business operations. Vodafone Business, a primary growth engine within the global Vodafone Group, stands at the forefront of enterprise connectivity, boasting a revenue of approximately $8.7 billion. The company's commitment is not just about maintaining connections but enhancing business capabilities through digital transformation. During this episode, Mark provides us with a deeper insight into the lesser-known yet critical side of Vodafone Business. He details their comprehensive portfolio, which spans IoT, cloud, security, analytics, unified communications, and more, catering from small enterprises to large multinational corporations. With today's enterprise networks becoming increasingly complex, the convergence of software-defined wide-area networks with security at the forefront—driven by hybrid working and cloud adoption—is more crucial than ever. Mark discusses the strategic importance of SAS and cloud integration, highlighting the significant role of Vodafone Business in supporting their customers through these transitions. Moreover, Mark sheds light on the transformative impacts of network automation. Despite a large portion of the industry still managing networks manually, Vodafone Business is pushing the boundaries by implementing AI and automation to enhance operational productivity and end-user experience. As Mark's first Cisco Live event in the U.S., he shares his excitement about exploring advancements in AI and automation, particularly how these technologies integrate into Vodafone's strategies to ensure optimal performance and agility for their customers globally. Whether you are deeply embedded in the tech industry or just curious about the infrastructural backbone that supports digital business operations, this conversation offers valuable insights into the critical role of enterprise connectivity in today's business landscape. What are your thoughts on the evolution of enterprise networking? How do you see AI and automation playing a role in your business or industry? Join the conversation and share your insights with us!

Live from Cisco Live! - Join Rodney Clark, our SVP of Partnerships and SMB at Cisco Live with the latest news on updates, partners, and what's to come.

“Everything I've talked about is baked into our product” “It should come as no surprise to anyone that the message really underpinning Cisco's story across the board is around AI,” says Kristyn Hogan,  Vice President of Global Collaboration Partner Sales at Cisco. “When we think about how Cisco collaboration, and WebEx, are really leaning into that message, there's one north star: experiences matter. That's what is guiding us.” In this podcast we learn that Cisco is guided by a changing workplace landscape and work itself being re-imagined.  AI is to be deployed to create virtual agents who sound and act natural, and “not robotic”. “Several months back, we went live with some of those AI assistant features in our meetings portfolio. It's changed the game. When you record a meeting, at the end of the meeting, you get an email with a beautiful, accurate summary of the meeting and action items already assigned. We've polled our customers and 80% have said they've seen significant time savings just from that one feature.” We also hear about Cisco's partner story.  “We have enabled over 30,000 partner sellers' year to date, and the year's not over.” Kristyn stresses that AI is “baked into every product”. Recorded on the same day as the closing celebration featuring a private concert with Elton John, Kristyn notes that these AI features are not simply add on SKUs. The Las Vegas Review Journal, in reporting on Sir Elton's concert, described Cisco as an AI company. Visit www.cisco.com More Cisco News Kristyn Hogan: Experiences Matter, Cisco Live Podcast

Webex by Cisco Using AI and CPaaS to Expand CX, Cisco Live Podcast, "a sense of remembrance" Cisco announced at Cisco Live last week, new developments in Webex Contact Center, including providing an AI Assistant for contact center agents, and integrate third-party virtual agent solutions. The AI Assistant for Webex Suite will soon be generally available to customers. In this podcast Amit Barave, Vice President of Product Management, Webex, Cisco Systems, discusses these advancements.  Amit tells us that these steps forwards will mean better transcripts, more precise recording and a “sense of remembrance”. Whereas a person won't tend to remember every detail of a transaction, these new AI powered tools will bring back an event with great clarity." “CPaaS allows us to open our platform to an infinite number of developers and use cases,” adds Amit, as we learn about Cisco's commitment to enabling the developer community to invent on the platform. “AI is here in WebEx Suite and WebEx Customer Experience.” From last week's announcements: Making AI work with the Future of Work (read more) AI-Powered Contact Center and Hybrid Work Innovations: New capabilities in Webex Contact Center will help organizations design and manage conversational self-service experiences, provide an AI Assistant for contact center agents, and integrate third-party virtual agent solutions. Additionally, AI Assistant for Webex Suite will soon be generally available to customers. IT admins will benefit from remote device access management in Webex Control Hub, and all- new Desk Reservation with Cisco Spaces makes it easy to find and book desk spaces and Cisco Collaboration Learn More Visit https://www.webex.com/ Webex by Cisco Using AI and CPaaS to Expand CX, Cisco Live Podcast

Are you and your business truly leveraging the power of AI in your workplace, or are we just scratching the surface amid the widespread hype? Today, I'm joined by Aruna Ravichandran, the dynamic Senior Vice President and Chief Marketing and Customer Officer at Webex by Cisco, who is making significant strides in technological and workforce transformations. Broadcasting from the vibrant Cisco Live event in Las Vegas, Aruna brings over two decades of experience from some of the most influential tech companies worldwide. In today's episode, Aruna will explore the evolving landscape of work and the transformative role of AI. With her robust background in engineering and marketing, she is ideally positioned to discuss the convergence of technology and customer engagement. Aruna is not just a leader in digital marketing strategies; she's also a staunch advocate for women in STEM and brings perspectives on the future of work that are both innovative and deeply inspiring. So, hold on tight as we dive into a conversation that promises to expand your understanding of AI's impact on professional environments. Aruna, a massive welcome to the show! Could you start by telling us a bit about your role and the exciting developments you've seen at Cisco Live? Listeners, as we navigate through these insights, what are your thoughts on the role of AI in enhancing workplace efficiency and transforming business operations? How do you see these advancements influencing your industry or personal career trajectory? I invite you to share your views and join the conversation.

Denise Lee: AI can help solve the sustainability challenge “I think AI is going to be a really big part, to unlock, to drive some of those insights, analytics, and automation, that make all of this come together much faster than it would take for us to do if we had to code and reprogram everything ourselves,” says Denise Lee, Vice President for Cisco's Engineering Sustainability Office. AI will increase power needs in the data center. Lee sees that challenge as part of the solution. AI has a role in the larger picture of achieving suitability. AI is being implemented everywhere, but advancements in AI infrastructure can be at odds with energy-consumption goals. Energy and data centers are the foundation for managing the AI boom, so enterprises need to build the right infrastructure to support a sustainable future, now. At Cisco Live, I spoke with Denise Lee, Vice President for Cisco's Engineering Sustainability Office, about the holistic approach Cisco is taking to reduce energy consumption needed to sustain AI and emerging technologies. In this special podcast, Lee outlines a path towards a sustainable future that delivers on both the promise of AI, along with having the power to deliver AI. We learn about sustainability beyond the familiar discussion of regulatory compliance, environmental best practices. These important goals can be achieved, but Lee sees those goals as occurring within a broad-based approach that includes powerful financial incentives to save on costs, and to grow new opportunities: saving the planet, saving money, opening new lines of business. CiscoLive: Sustainability Focus Lee describes the changing sustainability landscape. “I had one session at the whole show, and it was the only session talking about sustainability…  This year, we have over 55 sessions across the show. We have 12 hands-on demos in the sustainability zone, and we have countless sessions.” We learn how sustainability has migrated to being seen as a central and critical part of business operations. Lee also describes how companies that are implementing sustainability changes are noticeably outperforming their peers. The rapid growth of data center energy has caught people's attention. The economic race to sustainability is on. Lee offers a glimpse at fresh thinking and new products that my well revolutionize how we transport energy and data. The new thinking will include new processes and new approaches to renewability. “Now renewable energy is what really makes all of this possible because if you can't harvest renewable energy, store it and then use it accordingly.”

“We are the unique all-flash storage. Everything we sell is all-flash” “We're very concerned about sustainability, about the private planet,” says Pure Storage's Brian Ferrar who was speaking at Cisco Live this week. “We see how much money energy efficiency can save our customers in their data centers… there's no magnet there's no mechanical devices inside the system there's no moving parts and so obviously you know that requires less cooling, it requires less power consumption, and that's a key capability...” AI is continuing to revolutionize many industries yet many organizations are running into roadblocks when developing scalable AI infrastructure (i.e. daunting hardware requirements, time constraints). FlashStack for AI, Pure Storage and Cisco's end-to-end AI pipeline solution, addresses the complexities of AI deployment and secure expansion with efficiency, enhancing performance, scalability, energy savings, and more. “What RAG does is it allows you, when you're doing your prompting and your querying using an AI interface, you can use RAG to take the query and augment that query with your local data, with your local information,” says Craig Waters of PureStorage, discussing the transformative power of retrieval-augmented generation (RAG). We learn about a long-term relationship with Cisco that's critical to achieving the need to help customers enjoy both all the advantages of AI while keeping top their respective organization's sustainability goals. With AI, power use and sustainability as the hot topics of CiscoLive, we hear that the PureStorage booth was busy, very busy. Visit https://www.purestorage.com/ Pure Storage shines AI ready storage

Send us a Text Message.We chat with El Cortez chairman, Kenny Epstein, about the 20 million dollar reinvestment plan at the hotel casino in downtown Las Vegas. Exciting upgrades are on the way. Find out what makes this place special! We also interview ventriloquist, comedian, and singer Terry Fator. He has moved his show over to The Strat. Find out what's new. Terry and Winston the Impersonating Turtle are super excited! Father's Day is coming up and you can Double the Fun for Dad at Fantasy at the Luxor. We tell you more about this longtime female revue show.  We also go inside Lite Brite: World of Wonder at Illuminarium. This new family friendly experience just opened. Plus, we have some of our normal random discussions. We chat about JLo, the Cisco Live convention, restaurant deals for Nevada residents, Ringo Starr and Celine Dion visit "The Beatles: LOVE" and more! Call LevelUp Law at 855-LevelUp or visit  LevelUpLaw.comVegasNearMe App If it's fun to do or see, it's on VegasNearMe. The only app you'll need to navigate Las Vegas. Support the Show.Follow us on Instagram: @vegas.revealedFollow us on Twitter: @vegasrevealedFollow us on TikTok: @vegas.revealedWebsite: Vegas-Revealed.com

“Cisco is our partner, customer investor, says Muddu Sudhakar, Co-Founder and CEO of Aisera. “Aisera is a great partner with Cisco on the AI front.” Aisera is one of the over 20 AI-focused acquisitions and investments Cisco has made over the past several years. In this podcast we get a closer glance at what those investments look like. Aisera has been doing conversation AI, GenAI, over the last six years. “We offer a GenAI platform on which we work with customers and partners like Cisco to offer IT services, business services, to automate mundane tasks and provide AI workflows for IT, service security, customer service, and support.” Aisera is regarded as a leading provider of enterprise Generative AI apps and a platform that helps enterprises accelerate revenue growth, improve user productivity, lower costs, and create magical user experiences. Product portfolio includes: AiseraGPT, AI Copilot, AI Search, and Agent Assist - are built on our Generative AI Platform that serves as the fundamental building block for enterprise GenAI applications. Aisera leverages a TRAPS framework (Transparent, Responsible, Auditable, Privacy, and Secure) to meet stringent data governance requirements while adhering to the highest standards of Responsible AI.) Aisera is one of the over 20 AI-focused acquisitions and investments Cisco has made over the past several years. The $1B fund announced, however, focuses on recent committed investments, such as Cohere, Mistral AI and Scale AI.

Are you and your organization prepared for the future of cyber security? Today, I'm joined by Tom Gillis, Senior Vice President and General Manager of Cisco's Security Business Group on the Tech Talks Daily Podcast.  Broadcasting directly from the vibrant atmosphere of Cisco Live in Las Vegas, Tom joins us to unravel the dynamics of cyber security within the framework of a renowned networking giant. With a career that spans influential roles at VMware and now at Cisco, Tom offers unique insights into the evolution of cybersecurity strategies and their crucial role in shaping business resilience. Tom discusses the latest innovations unveiled at Cisco Live. From the groundbreaking Cisco Hypershield to enhancements in AI-driven security management, these developments represent Cisco's commitment to fortifying enterprise defenses against increasingly sophisticated threats. As we delve into these topics, Tom will also share his personal journey and the reasons behind Cisco's accelerated innovation in recent times. So, buckle up as we transport you to the heart of Cisco Live, where the future of enterprise security is being redrawn. Join us for a conversation that promises to be as enlightening as it is inspiring. What are your thoughts on the trajectory of cyber security and the innovations discussed today? How do these advancements resonate with your professional experiences or the challenges faced by your organization? I encourage you to share your perspectives and join the ongoing dialogue by reaching out through our various platforms.  

How can a fashion-forward brand like Steve Madden redefine the intersection of style and technology? In this episode of the Tech Talks Daily Podcast, I'm live at Cisco Live, engaging with Steve Madden's top tech minds: Kamran Siddique, VP, CISO & Head of Infrastructure, and Nitin Srivastava, Director of IT Infrastructure & Operations. We delve into the dynamic world of retail technology and explore how Steve Madden, a brand celebrated for its trendy footwear and accessories, leverages cutting-edge technology to enhance customer experiences worldwide. Despite its traditional association with fashion rather than tech, Steve Madden is making significant strides in integrating technology into its operations, particularly with its recent shift to a new SaaS-based POS system designed for iPads. During our discussion, Kamran will share insights on the crucial security measures Steve Madden prioritizes to protect customer data and ensure transaction integrity. We'll uncover how the brand maintains a balance between robust security protocols and a seamless user experience, especially in high-traffic retail settings. Furthermore, Kamran will reflect on the evolving role of a CISO in the retail sector, particularly as digital and SaaS-based solutions become more prevalent. We will also hear about the challenges of aligning IT infrastructure with broader business strategies and the metrics that are pivotal in evaluating the effectiveness of IT security and infrastructure efforts. Join us as we uncover the technological pulses behind a global fashion giant at one of the biggest tech events of the year. After listening, what do you think are the biggest tech challenges facing the retail industry today? Share your thoughts and join the conversation.

Ever wondered what it's like to attend one of the biggest cybersecurity conferences in the world? Join us as Tim shares his exhilarating experience at the RSA conference, a spectacle even grander than Cisco Live. This episode uncovers the latest innovations and trends in cybersecurity, from the importance of telemetry data collection to the buzz around Cisco's new HyperShield and the potential impact of eBPF technology. Plus, we delve into the subtle strategies of major players like Palo Alto opting for offsite engagements, providing a unique perspective on the evolving landscape of cybersecurity events.Have you ever thought about the implications of an AI company regulating its own safety practices? In this episode, we tackle the controversial formation of an internal safety team at OpenAI and what this means for the industry's future. We also break down the fierce competition between Microsoft and Google, pondering how new partnerships, like the one between Prosimo and Palo Alto Networks, are redefining zero trust in multi-cloud environments. The financial ripple effects of deploying distributed security models are discussed, comparing the strategies of industry stalwarts like Aviatrix and Alkira.AI-driven deepfake scams are on the rise and getting more sophisticated by the day. This episode highlights a recent case where employees at British engineering firm Arup were deceived into transferring substantial funds, spotlighting the urgent need to address these vulnerabilities. We also navigate the complexities of managing SaaS and network operations in challenging environments like China. From China Telecom's dominance to the strategic use of AliCloud, and the innovative moves by Alkira and ManageEngine, we cover practical insights that can help you stay ahead in this rapidly changing tech landscape. Don't miss this jam-packed episode filled with eye-opening discussions and invaluable information.Check out the Fortnightly Cloud Networking NewsVisit our website and subscribe: https://www.cables2clouds.com/Follow us on Twitter: https://twitter.com/cables2cloudsFollow us on YouTube: https://www.youtube.com/@cables2clouds/Follow us on TikTok: https://www.tiktok.com/@cables2cloudsMerch Store: https://store.cables2clouds.com/Join the Discord Study group: https://artofneteng.com/iaatjArt of Network Engineering (AONE): https://artofnetworkengineering.com

Podcast previously LIVE at CiscoLive 2024 Philip Meyers of mpro5 at Cisco's CiscoLive is the new CEO of mpro5. In this short livestream from CiscoLive, Phil discusses his maraki related products and use cases, focusing on sensor driven actions and ROImpro5. mpro5 is the Process Management App trusted by facilities management, retail and food service organizations to quantifiably improve operational efficiencies, cost savings, visibility and compliance. Phil joined mpro5 in August 2023 as COO, bringing a wealth of experience in IoT and process management. His previous experience includes Vice President of Capabilities and innovation at Inmarsat Global, the world leader in global mobile satellite communications, senior positions in smaller satellite businesses and Channel Sales Manager for BlackBerry. To learn more, visit: www.mpro5.com

“Customers is expectations continue to change,” says Cisco's Brian Heikes. “Where previously, just having a phone number available was sufficient or an email address you could reach out to, Now customers are expecting more and more for us to meet them in the channel of their choice in the manner that they want, which means asynchronous delivery of service so that they don't have to interrupt their day to wait on the phone for an agent to be available or for an answer to come to them. And with WebEx Connect, we're powering that and delivering that for customers.” In this short podcast Heikes outlines how CPaaS is being used to deliver customer experiences that match and exceed customer experiences, and how those solutions are spreading across the enterprise. “We see more and more enterprises leveraging CPaaS, what you see is multiple departments trying to leverage the same resources at the same time.” About Webex by Cisco and CPaaS Webex by Cisco focuses on enabling richer, smarter customer interactions, incorporating proactive two-way communications and reactive communications. Webex puts customers' demands first to deliver end-to-end customer journeys across multiple communication channels, that integrate with existing back-end systems. Its enterprise-grade cloud communications platform (CPaaS) automates, orchestrates, and monitors interactions at scale for a range of enterprises globally, enabling businesses to easily deliver seamless experiences, while saving time and reducing costs.

Douglas Wadkins, VP of Product Management & Strategy at Opengear, talks with us at Cisco Live 2024 about their smart out-of-band network management solutions being showcased at the event. Key among them are Opengear's Lighthouse Smart Management Fabric (SMF), Connected Resource Gateway (CRG) and Lighthouse Service Portal (LSP). Opengear keeps your network running smoothly with our Network Resilience Platform, enabling connectivity wherever you are. Leveraging our Smart Out of Band solution and automation capabilities, you gain unparalleled presence and proximity to your devices. This allows you to effortlessly deploy, manage, and remediate your networks—on the First Day, Worst Day, and Every Day. It's why 75%+ of Fortune 500 companies trust Opengear for their networks, whether on- or off-premises or in the cloud.  

Stu Holloway of SmarTrak.ai tells us about SmarTrak.ai's road map for Cisco hashtag#Partners to grow revenue with the customers they already have and from the data Cisco already generates. SmarTrak.ai uses hashtag#AI to identify in that data the best hashtag#techrefresh recommendations, a deeper understanding of how power is being used, a strategy towards renewing programs, migration and much more. This means more revenue from the customer relationships a partner already has. SmarTrak.io's platform can transform Cisco revenue management: AI-Driven Insights: Leverage advanced AI to turn complex Cisco data into actionable intelligence, Operational Efficiency: Save thousands of hours annually with automated workflows and processes, Revenue Optimization.  

How is technology reshaping the way businesses connect with their customers? Today on Tech Talks Daily, I, Neil Hughes, sit down with Shad Aul, Senior Manager of Network Engineering at Lowe's, to uncover how the home improvement giant is transforming its customer interactions through a groundbreaking collaboration with Cisco. In our discussion, Shad delves into the strategic shift from a traditional on-premise solution to a unified SaaS platform using Cisco Webex Contact Center. This bold move not only streamlines operations across 25 business units and accommodates 8,781 agents but also plays a pivotal role in reducing Lowe's IT overheads and licensing costs significantly. With over 1 million customer calls handled seamlessly in the first quarter of 2024 alone, Lowe's exemplifies how scalability and reliability in technology can lead to superior customer service. Moreover, we explore how this technological overhaul is not just about efficiency but also enhancing customer satisfaction through a seamless omnichannel experience that meets evolving consumer expectations. Shad shares insights on the integration of advanced AI applications, set to redefine the future of customer engagements and drive Lowe's forward in attracting top-tier tech talent. Join us as we discuss the intricacies of implementing such extensive changes without interrupting business flow and the ongoing benefits of Cisco's Lifecycle Services in speeding up the realization of business value through AI-driven outcomes. What could this mean for the future of retail and customer service? Share your thoughts and join the conversation as we delve into the intersection of innovation, customer satisfaction, and business growth.