Podcasts about webex

During the pandemic, many companies forced employees to learn how to use online video conferencing software like Zoom, Webex, or Teams. For some, it was a tough adjustment. Many hoped these tools would go away once everyone returned to the office. However, many companies continue to use them today. Since I've spent a lot of time in front of a camera, I enjoy using them. But I'm sometimes obsessed with the camera, microphones, and lighting. Some people don't care how they look on a video conference. But I'm constantly tweaking the lights. I'm still trying to find the best solution to make my presence pop... Click Here To Subscribe Apple PodcastsSpotifyAmazon MusicGoogle PodcastsTuneIniHeartRadioPandoraDeezerBlubrryBullhornCastBoxCastrofyyd.deGaanaiVooxListen NotesmyTuner RadioOvercastOwlTailPlayer.fmPocketCastsPodbayPodbeanPodcast AddictPodcast IndexPodcast RepublicPodchaserPodfanPodtailRadio PublicRadio.comReason.fmRSSRadioVurblWe.foYandex jQuery(document).ready(function($) { 'use strict'; $('#podcast-subscribe-button-13292 .podcast-subscribe-button.modal-6850baad84fd2').on("click", function() { $("#secondline-psb-subs-modal.modal-6850baad84fd2.modal.secondline-modal-6850baad84fd2").modal({ fadeDuration: 250, closeText: '', }); return false; }); });

"We're here to take the complexity out of unified communications — and turn it into simplicity." — Todd Remely, Unimax At Cisco Live 2025 in San Diego, Technology Reseller News publisher Doug Green caught up with Todd Remely of Unimax to explore how the company is streamlining unified communications (UC) management for enterprises and partners alike. With over 30 years in business, Unimax is a veteran in the telecom software space. Their tools help organizations manage Cisco, Microsoft Teams, Zoom, and Avaya UC systems more efficiently — and that value was on full display across two booths at Cisco Live: one in the Collaboration Village (highlighting Webex integration) and another on the main show floor. Three Ways Unimax Delivers Simplicity in Complex UC Environments: Second Nature A power-user interface that layers over Cisco and other major UC platforms, enabling administrators to perform complex MACDs (moves, adds, changes, deletes) and configuration tasks like provisioning, routing, and device pool management — all from one streamlined dashboard. Automation Platform Unimax enables full automation of provisioning and deprovisioning processes. Their platform integrates with Active Directory, ServiceNow, Remedy, HRIS systems, and any REST API-enabled tool, drastically reducing time and human error in user onboarding and offboarding. HelpOne A lightweight interface that empowers Tier 1 help desk agents to complete routine MACDs — such as password resets — without telecom expertise, freeing up UC teams to focus on higher-priority work. Remely noted strong engagement from MSPs and resellers, many of whom use Unimax's multi-tenant solutions to manage customer UC systems at scale. "We're solution-focused," he said. "And we love working with end users — because that's where the real problems are, and that's where we can help most." For more information or to request a demo, visit unimax.com or contact the team at tellmemore@unimax.com.

Eric Yuan turned a simple belief into Zoom, the platform that kept the world moving through a once-in-a-century shutdown and redefined modern work. On this episode of Grit, the Zoom CEO shares why velocity beats size, how a family-first ethos powered his leadership during COVID, and why the coming wave of AI dwarfs the original internet boom. He details how he's refreshing Zoom's culture for 7,500 people, opting for virtual deal calls over in person meetings, settling into life as an empty-nester, and keeping Zoom nimble enough to outpace Big Tech and the next wave of AI startups.Guest: Eric S. Yuan, Founder & CEO of ZoomChapters: 00:00 Trailer00:44 Introduction01:47 Walking with swagger03:48 Extremely exciting moment10:05 Classic innovators' dilemma12:59 Laser-focused bandwidth17:56 Family first: lead by example22:09 Everybody was doing their road shows25:34 The entire world was dependent28:04 Community care31:57 Valuation and a co-founder35:17 A lot of unhappy days39:25 Building Zoom for consumers46:57 Holograms?52:01 Home53:23 Huge competition, high velocity1:00:33 Where companies get wrong1:04:52 Giving back1:13:12 Who Zoom is hiring1:13:24 What “grit” means to Eric1:14:24 OutroMentioned in this episode: Webex by Cisco, Glean, Apple, HP, Netscape, Yahoo, Brian Armstrong, Emilie Choi, Coinbase, New Limit, Elon Musk, Windy Hill, Magic Leap, Rony Abovitz, Jony Ive, OpenAI ChatGPT, Bill McDermott, ServiceNow, Carl EschenbachLinks:Connect with EricXLinkedInConnect with JoubinXLinkedInEmail: grit@kleinerperkins.comLearn more about Kleiner Perkins

Find out how Mid Penn Bank is reimagining workforce development with Mid Penn University. University Director and VP Scott Bostjancic shares how a visionary leadership team, high-end tech, and a commitment to personalized, skills-based learning are transforming training—and empowering employees at every level to grow their careers. Show Notes:Scott Bostjancic, Vice President and Director of Mid Penn University at Mid Penn Bank shares these takeaways to build a successful skills-based training program.Secure Executive Champions Early: Get buy-in from leadership to elevate learning from a support function to a strategic priority. Mid Penn's success starts with a CEO and executive team who believe in the value of education. Engage your leaders, align on a shared vision, and make learning part of the company's growth strategy.Build a Scalable Learning Model with a Small, Focused Team: Create processes that empower a lean team to deliver high-volume, high-quality training.You don't need a huge staff—Mid Penn's six-person team runs 500+ instructor-led classes annually by partnering with internal experts and standardizing course creation and delivery. Make Culture Part of Your Learning Strategy: Train not just for skills, but for values and behaviors that define your organization.Mid Penn embeds cultural training into its programs to reinforce what sets the bank apart. Develop courses that teach not only the “how” but also the “why” behind your company's way of doing business.Use Technology to Eliminate Geographic Barriers: Invest in virtual tools and smart classrooms that support blended learning.Mid Penn leverages WebEx-enabled spaces, smart boards, and video content to train employees across regions. Design learning environments that feel just as engaging remotely as in person. Leverage AI to Drive Personalized, Skills-Based Development: Implement an LMS with AI capabilities to recommend content and map career growth. Mid Penn's LMS helps employees build skills through personalized recommendations and supports the shift to a skills-based organization. Use AI to streamline performance reviews, development plans, and upskilling.Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry's Ultimate L&D Podcast Guide. Learn more about d'Vinci at www.dvinci.com. Follow us on LinkedInLike us on Facebook

"VoIP is table stakes. Now we're in Cloud 3.0, where value comes from how you integrate and differentiate." — Dave Dadds, CEO, VanillaIP & Uboss In this special Technology Reseller News podcast for the Cloud Communications Alliance (CCA), TR Publisher Doug Green speaks with David R. Dadds, CEO of VanillaIP and Uboss, about the evolving state of cloud communications—and why European SMBs must rethink digital transformation as they enter the AI-driven era of "Cloud 3.0." Dadds, who will speak on the panel "European SMBs Digital Transformation Maturity Level and AI Adoption" at the CCA European Summit in Brussels (June 16–17, 2025), shares insight into VanillaIP's journey and Uboss' evolution from a service tool for BroadSoft providers into a full-fledged cloud enablement platform. “We're not just supporting VoIP anymore,” says Dadds. “We're enabling service providers to package Microsoft 365, Webex, Stripe billing, and more—instantly, at scale, with self-service models.” The conversation turns toward AI, where Dadds emphasizes that “the opportunity is real, it's here, and it's accessible.” He highlights sentiment analysis and transcription as early AI use cases gaining traction with customers, but says the real frontier lies in customizable, integrated services for verticals like legal or healthcare. “If everyone sells the same VoIP package, price becomes the differentiator,” Dadds warns. “That's not sustainable.” Dadds coins the term “Cloud 3.0” to describe today's communications landscape—one where voice is just one of many components. “The real ROI,” he says, “comes from combining collaboration, CRM, contact center, AI, and more, into a smart, responsive platform tailored to how people work today.” He encourages resellers to explore VanillaIP's and Uboss' tools for enabling self-service sales, real-time provisioning, and vertical-specific differentiation—accessible via: vanillaip.com uboss.com To attend the CCA European Summit and see Dave Dadds live, visit: https://www.cloudcommunications.com/events/eu-summit-2025

David Knight is the founder and CEO of Avarra.ai, an AI company that's arming sales teams with the kind of intelligence that turns potential into performance and guesswork into game plans. David has a 30+ year track record leading GTM teams and building revenue engines that don't just grow—they dominate. He's been instrumental in scaling MULTIPLE Billion Dollar recurring revenue machines at Market leaders like WebEx and Proofpoint. He's been in the trenches, in the boardrooms, and on the front lines of tech revolutions. In his leadership journey, David has learned the importance of creating teams that are “Customer Ready.” How elite leaders need to help create intentional improvement…not just incremental effort. Today David shares how elite leaders treat creating readiness in ways very similar to how elite golfers treat their driving range in an episode that will change how you think about “readiness.” You can connect with David on LinkedIn here. (https://www.linkedin.com/in/davidrknight/) You can check out Avarra.ai here (https://www.avarra.ai/). For video excerpts of this and other episodes of the Sales Leadership Podcast, check out Sales Leadership United Here. (https://www.patreon.com/c/SalesLeadershipUnited) Be sure to check out the full video of this episode on our YouTube channel here.

BOSSes Anne Ganguzza and Lau Lapides delve into the expanding role of on-camera presence for voice actors. Their conversation highlights how versatility across different media is increasingly vital in the entertainment industry. They explore the shift from on-camera work being a side hustle to becoming a fundamental aspect of a successful voiceover career. Anne and Lau emphasize the power of authentic connection, both vocally and visually, and discuss the importance of building supportive online communities. They also touch on practical aspects of self-presentation, including beauty, fashion, and the impact of confidence, ultimately encouraging voice actors to embrace their full presence to thrive professionally and personally.   00:02 - Anne (Host) Hey, bosses want to be that well-rounded talent that's always in demand. I offer coaching in a variety of genres, including commercials that grab attention, medical narrations that educate, corporate scripts that inspire and e-learning modules that engage. Find out more at anganguzza.com.  00:24 - Speaker 2 (Announcement) It's time to take your business to the next level, the boss level. These are the premier business owner strategies and successes being utilized by the industry's top talent today. Rock your business like a boss a VO boss. Now let's welcome your host, Anne Ganguzza.  00:43 - Anne (Host) Hey, hey everyone. Welcome to the VO Boss Podcast and the Boss Superpower Series. I am here with my lovely host co-host. I don't know Host and co-host. Look at you, Lau, I called you my host.  00:57 - Lau (Guest) I could be called first things. I'll tell you what, right yeah.  01:01 - Anne (Host) I'm here with my lovely co-host, Lau Lapides. So wonderful to see you. It's been a little bit it has.  01:08 - Lau (Guest) It's awesome to be back. I'm excited 2025.  01:11 - Anne (Host) Yeah, I apologize. I was a little bit late, Lau, because, as you know, I had to do the hair and the makeup because we do video things now I'm so glad.  01:20 - Lau (Guest) I'm so glad you finally took the time to look appropriate. I'm so glad.  01:22 - Anne (Host) I'm so glad you finally took the time to look appropriate for camera. I'm always such a slob on camera, oh we're divas.  01:27 - Lau (Guest) You know that we're divas, we're fashionistas.  01:31 - Anne (Host) Well, it did take us five minutes prior to pressing record to finish putting our lipstick on. I think what's so interesting, Lau, is that there's like all sorts of parallel careers with on-camera and influencer marketing that can complement your voice acting career.  01:50 - Lau (Guest) And that is amazing because I never thought of it and I know a lot of listeners may not have thought of it, but you're actually involved with it and this is like something we have to talk about today is your on-camera appeal as a voiceover talent. I think it's been a long time that we haven't really faced that. No pun intended, we really have to face our face.  02:12 - Anne (Host) Yeah, I mean, I agree and I'll tell you what I know.  02:15 We had an episode prior to this where we talked about on-camera and how it was a great additional side hustle, but not really, it's not even really a side hustle, right, there's a lot of agents out there that really look for people that can be on camera as well as do the voice acting, and I think that, besides the traditional on camera, slash, theater, slash voice acting, I think there's also this whole other world of I hate to say, influencer marketing, but there's essentially your presence online that can help to get you and your brand known, and some of it may be influencer, some of it just may be.  02:54 You're creating those videos that other people see, and I'm kind of for this year, because social media is a little bit chaotic and I know there's a lot of people who are kind of fleeing social media, but I think that at some point here's my prediction right my prediction is that people will still form those safe communities, and those safe communities because we've been globally connecting with one another, especially in our industry, right, because we don't have an office, we all go into and meet and talk by the water cooler.  03:23 We are all online, and so I think we're all going to be in our communities wherever they may be, whatever platform they may be, and maybe not even on a platform, maybe just our own Zoom meetings, our Zoom water coolers where we can work with one another and talk with one another and also work with our clients and potential clients, and so I think it's important to talk about what's involved in kind of preparing yourself for this, because for so many years there have been people who want to be voice actors have always thought, well, I don't want to be on camera and that's why I want to be behind the mic, and that's what I love about that. But I think that we really need to kind of open our minds to thinking about our on-camera presence.  04:04 - Lau (Guest) Gosh, there's just so much to unpack about what you just said. We're going to break that up into segments. I think the first one is, of course, as an agent. The first thing I'm thinking about is and I just work with voiceover talent but I'm thinking about do you do on-camera work? Do you also do on-camera work? Because whether you're facing a boutique agency or you're up for representation in one of the bigger hubs, that's one of the first things on their mind is what do you do across the board? Do you do print work? Do you do modeling? Do you do on-camera ads? Do you do, of course, voiceover?  04:36 No longer are we compartmentalized into just being a voiceover talent. Now we're going to work with clients and reps that really want to know wow, could you be the face of this product, like you are? Could you be the model for what we're putting out there? And I'm being unafraid because I hear oftentimes and I know you do too oh, I got a face for radio and you know it isn't even funny anymore, because it's far from truth, it's far from accurate. We don't want you hiding behind a microphone. We don't want to not see you, we want to see you.  05:09 - Anne (Host) Yeah, it also plays into again, guys. I know that, like I said, we covered a lot of this in another episode, but I think it's really relevant and timely that we talk about it again today, because you know, we're talking about people wanting, needing that human connection right Again. We've got chaos right now, social media division everywhere and I think that human connection with like minds and I think that that's so important, that we establish that and on camera, helps that. It totally helps that, that we are representing ourselves as the human beings who have a voice, and not just a voice but a face as well, and we're real. We're real and we want that real connection.  05:53 - Lau (Guest) And we know that in the entertainment industry, seven out of ten jobs are going to go to real people, real looking people, real sounding people, real, authentic personalities Like. We know this for a fact. If you don't believe us, turn on media, go to a movie, listen to the radio, you'll hear what we mean. Right, we just don't hear as many announcers. We don't see as many announcers unless we watch the Super Bowl. So we really want to kind of be aware that, as real people, we're getting a lot more work these days. Real people were getting a lot more work. These days. They're super gorgeous, super model, super of what we think we should be on camera. But that's not accurate. For what today's market?  06:32 - Anne (Host)  Exactly and like even though we kind of were kidding around Lau and talking about putting our lipstick on for you know, for five minutes, that for me it's something that I love, that for me, five minutes, that for me, it's something that I I love, that For me, that's something that I am so passionate about. For myself, anyways, it's certainly not a requirement. I mean, my gosh, look at the celebrities out there that are beautiful without makeup, without the filters. I mean, that's a whole vibe, that's a whole thing.  06:59 So it's not necessarily, guys, that you have to put makeup on it's all about representing yourself and who you are, and I happen to find a very creative artistry in makeup. It's like a newfound passion of mine after so long of when I was behind the mic and not necessarily going out so much, where I didn't really think about it, but now it's like you know what, let me just get a little zhuzhed up for the camera, and I find that I really enjoy it. However, one thing that I have to say, and this is because, guys, I am dabbling a little bit in influencer marketing. I mean, I don't like to call myself an influencer, but I do work with a few brands where I will talk about the brands and put myself on camera and display the product and tell people what I think about that product, and so there's a certain presence and I have to prepare for that. That is something that doesn't come. I'd like to say, it came naturally to me, but there's practice involved and there's preparation time involved in that.  07:58 And it's funny because I do a lot of things Lau and this is like yet another thing on my plate and people are like, well, what are you influencing now? And I'm like, well, not really, I'm just basically doing something I'm passionate about and, yeah, I'm getting paid. I mean, hey, if I can get paid for it, that would be fabulous. And so I am working with a few select brands that I love, and so, because I can be real and human and tell people how much I love them, I can get a little kickback. It's like affiliate marketing. I'm very much on board with that. So I've been doing that and I'm excited to say that I'm on a couple different platforms now. And no, I'm not giving up voice acting. No, I'm not giving up my coaching or demo production business, but it's something I do on the weekends. But Lau, it takes me, like for me to get ready before I present on camera. I mean, it's an event.  08:44 This hair is an event.  08:46 People that have seen me at VO Atlanta. Know, I mean, I love hiring makeup and hair for VIO Atlanta. For me it's like going to the spa, but it is an event, so you have to really put your time in and it's also a different way of marketing yourself. And so there's a whole different world, a whole different way of doing it, and I have to educate myself on how to do that.  09:05 - Lau (Guest) And I'll tell you, you do this brilliantly. I think you need to move yourself forward, whether you're a male or a female, in a very unapologetic way. So if that is part of your jam, and that's what you do, and that's what you love, or that's what you want to get into the fashionista side of our industry, then go for it. There shouldn't be any explanation.  09:25 There shouldn't be any exposition about why you're doing it, or are you leaving, right? You just love it, right? So that's how we're motivating people to be thinking about this. I also want to talk about Annie. I want to talk about the regular people, the real people who get up, they get into their booth, they're behind their mic all day.  09:43 - Anne (Host) I'm a regular person.  09:45 - Lau (Guest) But I mean someone who authentically does not want to be in front of the camera. They don't like dressing up, they don't want to put on makeup. I get that.  10:01 That's probably most people to be honest with you and I'll tell you something. But that's also very real and very engaging and very like. It's like reality TV. Yes, I just want to say a shout out to those people because we love you, we appreciate you, we do. All we're saying is show up as the best you that you can put forward. And if you we just had a conversation about this last night In corporate it's very much the same way.  10:18 If you have a meeting in corporate on WebEx, half the people show up. They don't even turn their videos on in, they don't Show up. Turn on your video, Feel good about the way you look, Feel good about how you're presenting, Own your little square Right. Or if you're going into an office, come in and command the space and feel at home. Feel good about that. That's going to change your physical presence, right. And it's amazing when we look at actors, especially on-camera actors, and we say this actor isn't a particularly aesthetically beautiful person. But boy, are they sexy. Yeah, right, why are they so sexy? In fact, Hollywood always had a name for that. They call it sexy ugly people.  11:01 - Anne (Host) Because they have a confidence.  11:03 - Lau (Guest) They were just real people, regular people, but they were so confident. This is me, you know, yeah absolutely yeah, and they just come in and be like, yeah, this is me and that's you, and I'm excited, we're here, right, let's do some stuff. And that is the beauty of the mind, right? The aesthetics of the spirit that is coming along along with your gorgeous makeup color and your hair, and whatever you choose to do to embellish whether you do that or not, it's got to come from the inside. It's something internal, right?  11:35 - Anne (Host) It's all in how we talk to ourselves, right, it's all in the stories that we tell ourselves. And it's interesting and here's a shameless plug, Lau, I don't know if you're aware, but I did launch a new podcast in January called the Myth of you Self-Awareness in a Digital Age, and we talk about common myths that you might believe about yourself and we talk about the hero's journey. Believe about yourself and we talk about the hero's journey and we talk about how your experiences and how you can learn from your experiences and how you can rewrite your story. You can choose to tell yourself that you're beautiful, whether you feel that or not, and then ultimately really hopefully progress and move forward and be happy, successful.  12:11 All that good stuff and the fact is is that your mind is such a powerful, powerful tool, how you speak to yourself, and we talk a lot about those things. And I'm just so ecstatic to kind of delve more into that area because we've talked about it here as well, because being an actor, being a voice actor, it's very much a mental game, it's very much self-sabotage, the imposter syndrome. All of that is very real and this is such a cool podcast where we really explore that even further. You really need to talk to yourself. And it's funny even in my Pilates class the other day in my head we were doing center and balance class and of course we were on the BOSU ball and I was completely off balance because I feel like I don't know what happened to my balance as I got older.  12:51 But in my head.  12:52 I was going God, I suck at this. And at the time that I said that in my head, I swear to God, my Pilates instructor said now, guys, you may think that you're not good at this, but it's all in what you say in your mind. So remember that if you continually say I suck at something, right, I suck at balance, she goes. Don't say that to yourself. You need to manifest that you're good at balance.  13:13 You're good at center and balance.  13:15 - Lau (Guest) And ultimately your body will follow. And when someone says I don't look good or I'm not excited about getting on camera or I don't really want to offer, you know.  13:26 What are they really saying, like there's a subtext there. Yeah, they're really saying I'm not ready to show up and be present, I'm not ready to put forward who I am, and that's different than what you do. I think a lot of us work so hard and so much, annie, that we self-identify as our work, as our business, which isn't a bad thing, but we lose the sense of the separate self, and a separate self has to feel good about just being and showing up and being present.  13:57 - Anne (Host) Well, how interesting is that? Because when we talk about voice acting right and we're always talking about bringing yourself to your acting, to your read that is really allowing yourself to show up and be present, because, human to human, I connect. Well, I connect to you because of your personality, because of who you are, not because I think you look pretty or I think you sound good. Exactly.  14:15 It's all about bringing your personality, and that's what I try to tell people in. Voice acting it's not so much about how you sound really at all, I mean. How many times can we say that?  14:25 - Lau (Guest) I mean I feel like every coach in the world forevermore will be like voice acting really isn't about how you sound, I mean it's about the connection Right and if you can get out of yourself of your way to the other right to really pay attention and to be curious, to be authentically inquisitive like a child. Like what is that? What is she saying, what is she doing? Why is she? That is what is sexy and attractive and compelling to an audience, is an audience wants to be taken in by curiosity.  15:01 They want to feel that they're interesting. Right, if you can make someone feel that they're interesting because you're interesting. Make someone feel right Make someone feel right.  15:12 - Anne (Host) Isn't that like what it's?  15:12 all about Make someone feel Make someone feel.  15:14 - Lau (Guest) That's the reason why I listen or watch or pay attention to anything, really Okay so, listen, how do we connect this now to this base of your fashion, your branding, your look, your feel? When you get up in the morning, annie, and you think, okay, I'm going to get dressed, I'm going to do my makeup, I'm going to do my hair, I'm going to do my ritual, how do you select, how do you choose where you want to go with that, based on what is going to unfold in your day?  15:40 - Anne (Host) Well, honestly, I mean I just make sure that I get up and do things for myself that are going to make me feel good. Because if I can feel good, right, feel awake, feel healthy, feel alive, yeah, and feel like I've cared for myself, like self-love is not selfish at all, and I've learned that a lot in the past few years, especially because when I had gone through a lot and gained a lot of weight, I'd lost a lot of my confidence. I had a lot of inner dialogue that was not good, and now I said I need to make sure that I make the time to have self-care, because self-care for me really sets the tone, sets the day for everything that happens next, whether I am working with a student, whether I am working with a client. If I feel good about myself, then I can feel good and portray and project that in everything that I do and to everyone that I'm with.  16:38 - Lau (Guest) So, in essence, what you do as your choice, certain things aren't your choice, Like our age, is not our choice. It just happens and that's natural and we move through it. But our choice in everything else we do and how we put ourselves together. Our choice then ricochets and affects other people's choices because their perception of you shifts based on your choice. That's really powerful when you think about that, how much empowerment you have within you, but how much power it has for someone else's potential change for their future, absolutely.  17:14 - Anne (Host) And everything that you say to yourself and do for yourself is a choice. Right, there's always a choice. You always have a choice. Like I just took a great course on happiness. Happiness is a choice. Happiness, joy is a choice. And if you choose joy which I'm always talking about choose joy, do something that makes you joyful, then that will ultimately not only help you but also affect everyone that you are in contact with in every thing that you do, work-wise, personal-wise.  17:42 - Lau (Guest) It's a domino effect.  17:44 It's a domino. So how does someone let's say we take someone who's not accustomed to this way of thinking and just kind of gets up, grabs a coffee and goes to work or does what they need to do, gets up, grabs a coffee and goes to work or does what they need to do? What are some of the steps that we can offer? To revisit and again, I'm not just talking about your business brand, I'm not just talking about your persona in your business, I'm also talking about your personality and persona in your life how do they go about re-envisioning that and making new moves in that direction?  18:17 - Anne (Host) Well, first of all, as we were chatting about earlier, get enough sleep. That's part of self-care right.  18:22 Get enough sleep because.  18:23 I was recently very, very tired I'm kind of recovering from a cold, you can hear that and I had quite a few sleepless nights, while my husband also had a cold and was coughing, and I just was jolted awake multiple times a lot of times because I was worried. But anyways, running on little to no sleep does not help anything when you're trying to start your day out right. So I would say that, and again, it's got to be like how can you start the day? I know a lot of people say this, but I will say honestly what are you grateful for? How can you start your day on a positive note? Because when I was overtired, any little thing could go wrong and I just let it upset me Like I ended up being angry, I ended up crying, I ended up eating more. It was horrible. It was like this cascading sort of trauma.  19:09 - Lau (Guest) Bad choice. Yeah, it was a bad choice fondue.  19:12 - Anne (Host) Yeah, right. So if you can again start the day with figuring out what are you grateful for, what are you happy for? I mean, I know it's been a tough start to the year. I know a lot of people have suffered health issues, it's been chaotic out there in social media and politically, and turbulent in the world, and I think that we need to have our safe spaces where we can still acknowledge and no one can take that away from you by the way.  19:34 - Lau (Guest) I love that, no matter what. I love it.  19:36 - Anne (Host) No one can take your joy away from you. No one can take your inner state right and your choice of joy and gratefulness away from you.  19:46 - Lau (Guest) Yes, yes, amen, sister. And we know this Again my tattoo that says resilience, resilience. So many people live in horrors, yeah, horrors, yeah. So many people live in horrors, horrors, but still make the choice to have joy in their daily life.  19:58 - Anne (Host) Yeah, absolutely Because joy is small.  20:00 - Lau (Guest) It's very, very minute. It's a minutia choice to see things in a joyous way. I'm all for that. I'm going to give a practical and pragmatic one. Sure, okay, in the morning look at your closet. If you have more than one, go to your different closets. Look at your closet and make a concerted effort to choose something you haven't worn in the last six months and it's going to feel very uncomfortable to you because a lot of those clothes in there I guarantee you are for when you get thinner, are for when you feel younger are for that special occasion, or for when you feel younger, or for that special occasion or da-da-da-da-da, but you refuse to get rid of it because you've got some hopes and dreams and memories connected to it.  20:41 - Anne (Host) I have a sparkly shirt, mom, I'm going to challenge you.  20:43 - Lau (Guest) I love it. I'm going to challenge you. I got up and wore the sparkly shirt. Choose one of those. And here's the challenge. If you're not willing to choose it, I need you to give it away.  20:52 - Anne (Host) Oh yeah.  20:53 I need you to give it away I like that Because it's actually holding back your joy.  20:57 - Lau (Guest) It's holding back your beauty. It's holding back your full measure of confidence, Because there's something in there that says oh, someday I'll wear it, Someday I'll look good in it. Someday. It sounds small, doesn't it? But that's like a huge feng shui move. Oh absolutely.  21:11 - Anne (Host) There's like a whole science behind cleaning your closet. A whole science? Yeah, absolutely, and I'm that person that you know. I had clothes of every size in my closet Small for when I lost the weight, and large, and it's funny because after this last round of losing weight, I literally took everything that was sized larger than I was at the time and I said that's it, I'm donating it.  21:35 - Lau (Guest) That's right, let someone else enjoy it, Let someone else live in it and appreciate it and have a life in it, and it's not yours anymore, right?  21:44 - Speaker 2 (Announcement) Annie, it's not yours anymore.  21:45 - Lau (Guest) I got another one. Go to anywhere Go to Sephora, go to Mac, go online, go anywhere you like and get a new palette for yourself of color. It could be makeup, it could be wardrobe I love that. It could be hair accessories, it could be props whatever you want it to be. If you're a man, you might choose something that you're going to carry every day. Whatever. What's important about that is it's fresh, it reflects you today and it's hopeful. There's optimism in that right, that little moment of re-envisioning they used to have. They don't have as many now, but they remember Annie, the days where they had a lot of makeover shows Like every show was the makeover show.  22:26 They don't have as many of those anymore, but I mean, the idea of makeover is something I think internally that as human beings we need a couple times a year. We need to make ourselves re-envision, reinvent, so that we don't get static and held down and stale by the past.  22:44 - Anne (Host) Well, we don't want to talk about my makeup collection.  22:48 - Lau (Guest) I kind of do because you have the best makeup. It is large, I kind of do. It is a large collection. Build-a-beans we want to know, annie. It is a large collection.  22:56 - Anne (Host) Still the beans we want to know, annie, it is a large collection which I actually have to go through because they tell you, you know, after six months you need to dispose of your lipsticks your eyeshadows, tell the truth.  23:03 - Lau (Guest) I have a ton. How many?  23:03 - Anne (Host) closets? Do you have full of makeup? Well, I don't have closets, but I have lots of drawers.  23:12 - Lau (Guest) Wait, let me guess I'm going to say six.  23:15 - Anne (Host) At least three, but they're big drawers. They're big, they're like double-sized drawers. Don't believe her, it's got to be six. But there's a point, though, when you can't have too much and you've got to go purge, and so when you purge, that also is a wonderful feng shui cleansing ritual. But I like the fact that I have every color palette in the world, I feel. But then it's funny, because if I watch somebody like a video on Instagram and I see somebody with a different color, I'm like, ooh, I like that color, and so it's something new. It doesn't even have to be a makeup color. It can be like maybe just like a new product, and the product does not have to be expensive. I kid around about my Chanel lipsticks, but honestly, I have found much more cost-effective lipsticks lately in different colors that are amazing.  23:57 - Lau (Guest) Okay, Now I'm going to come from the real world too, because the real world would say, okay, that's fantastic and those are great products, good quality products too. But let's say I don't want them, I can't afford them, they're not for me. I might go over to the dollar store. Oh, absolutely.  24:11 - Speaker 2 (Announcement) I might go over to CVS In fact I might go over to CVS.  24:12 - Lau (Guest) In fact I might go online, so there's a lot of places you can get very similar.  24:17 - Anne (Host) Just watch your ingredients right, Make sure you don't have allergies that you're going to break out. Oh, there's a brand that I use. That's very drugstore cheap for facial products I mean. I used to buy it. Can you say what it is? Can you tell us ELF, elf.  24:32 - Lau (Guest) We love Elf.  24:33 - Anne (Host) I mean, it's good stuff, and I've been actually I replaced my entire. I do a lot of makeup from them and I also do skincare as well. I love it. I love it, so I'm not spending a ton of money on it either, and so you don't have to spend a lot of money.  24:47 - Lau (Guest) And again, it doesn't have to be makeup, but if it makes you feel good, absolutely I think you need to move it out too within a certain amount of time, just for, like, cleanliness and bacteria. Yeah, absolutely that, if you are using it within what is it, annie? Six to eight months, or something you're supposed to get rid of it?  25:03 And the other thing, too, is we all know don't double dip, right. So get your one-time applicators whether it's your eyes or very sensitive areas Don't double dip, because then all the bacteria is going into your makeup. These are things like that a lot of folks don't think of, they don't know that are so, so helpful, right what?  25:22 - Anne (Host) other tips? What other? Okay, so what sort of tips can we give for people that are not wanting to wear makeup? Let's say, maybe it's not makeup related, All right, I got one.  25:30 - Lau (Guest) I got one. This is for everyone, but men love this and you're seeing this more with aesthetics lines is taking care of your skin. So at any age, it's really important to hydrate, to exfoliate, to stay out of the sun or get a little vitamin D but not too much and really be careful with your skin, not just because of skin cancer and those types of things, but also because you want to have this inner radiant feel. You don't want to feel like a saddlebag, you don't want to feel like you know you've been worn down.  26:01 - Anne (Host) You know what I?  26:02 - Lau (Guest) mean Like someone's going to sit on you on a horse. You know what I mean. Like you want to feel fresh. You know? One of the things I love is I love humidifiers and a manicure pedicure can help anybody, I don't care who you are.  26:15 - Anne (Host) Thank you, can I? Tell you how many times my husband will be like, hey, do you want to come with me? Just to like keep me company. And oh, he'll be like, well, okay, but I know he enjoys it. Are you kidding me? How can you?  26:25 - Lau (Guest) not, I mean it's incredible, you know it's incredible.  26:31 - Anne (Host) What about a facial Massage?  26:33 - Lau (Guest) Oh my gosh, get a massage.  26:35 - Anne (Host) I am a big believer in massage. I feel like it moves fluids and it gets rid of toxins. Big believer in that.  26:42 - Lau (Guest) Now what about changing out one piece of your wardrobe? Because we all get comfortable. We have comfy clothes. We tend to wear them every day. You and I do similar things with the glasses. We tend to switch out our glasses just because we get tired of wearing the same glasses. It's part of the fashion, it's part of how you feel, it's part of how you look on camera. That's a very simple thing to do. To have I wear cheaters. I'm not into prescription just yet. I need the prescription.  27:10 No, I don't mind saying to people, I'll go to the dollar store, I'll get 10 pairs of glasses. I'll put them in all different places that I know I need to use them. I just went up. I think I'm like a 2.0 right now, or 2.5 or whatever it is, and that's enough for me. I don't need any stronger than that. And that way, every time I put them on, I have a slightly different feel, because it maybe matches the outfit or maybe matches the occasion. Maybe it just feels differently to me.  27:36 - Anne (Host) Right, let's see One there. You go Right here in my two. Wait there you go. I have three different pairs of glasses right here, so like I've got a tortoise shell.  27:46 - Lau (Guest) I love and I love your glasses. I've got black. I love your glasses. One more thing I want to mention too. I think I've got a red in here too. Who doesn't? I mean, red is the best, red is a power color.  27:57 - Anne (Host) This is my original boss glasses. They're gorgeous, Gosh.  28:00 - Lau (Guest) I love them. What about? Let's talk about jewelry for a second.  28:03 - Anne (Host) Oh, I love jewelry.  28:04 - Lau (Guest) So now a lot of folks might say I don't wear jewelry or it's too expensive, it breaks. I'm telling you go costume, go costume, oh God yeah. And think about how that jewelry reflects a piece of who you are. For instance, it might be culturally based, it might be a particular designer that you like, where they're from internationally. It might have a symbol that you care about. It might be a locket with a photo in it.  28:33 - Anne (Host) There's so many ways you can wear jewelry right. Amazon has a lot of great costume jewelry.  28:36 - Lau (Guest) That is reasonably priced. Just saying I wear costume a lot more than I wear the real thing.  28:41 - Anne (Host) A lot of this is Amazon costume yeah.  28:45 - Lau (Guest) Yeah, I wear a lot of beads. I really just am in love with beads because they break. You give it a little wish and a prayer and then you go on. I don't worry about it at all. You just don't worry like you'd worry about a very expensive piece. It's just fun. There's a fun in wearing different watches.  29:02 - Anne (Host) Well, it's kind of like I wear a lot of bling and it's funny because a lot of this is like vintage, a lot of it is my mother's and people will be like, well, wow, you're wearing a lot of diamonds there and I'm like, well, here's the deal. If they're not on my finger, they're in a safe and it doesn't make me feel close to my mother.  29:17 It's not that I'm trying to like say, oh, look at all the diamonds or look how sparkly. I mean I just want to feel close to my mother, and so that to me. I made that decision a few years ago. I said you know what? I am not going to the time, annie, with actors.  29:30 - Lau (Guest) Figure out your hair already. You know what I mean. Like a lot of people, are like well, I'm going white and I don't know if I want to go white. I've got red in it and then I'm like listen, it's fun, it's fashion, you can change it. It shouldn't be something that you feel married to or that you hate.  29:53 - Anne (Host) Yeah, I've never felt married to my hair, although lately, I mean, I have long hair. Should I cut?  29:58 - Lau (Guest) it. Can I take your hair? I love your hair. I'd like to see what I look like with long blonde locks.  30:03 - Anne (Host) But it's funny because I for a very long time had very short hair and so it really just depends. Oh, I didn't know that, oh yeah. When I was growing up I had very short hair. I had kind of like that pixie cut, and so I never had long hair until later on when I decided to let it grow and then it was just the thing, and then sometimes a little bit of it fell out when I was sick.  30:26 So then it grows back. Hair does grow back, that's right.  30:29 However, it is just hair and gosh Lau. There's always a wig, I know Right, there's always a wig. I know Right, there's always a wig.  30:37 - Lau (Guest) As we started this conversation by saying most things are choices, most, not all. My age is not my choice. It is what it is and I work with it, but most other things are my choice. My height is not my choice.  30:49 - Anne (Host) right, right, my voice is not my choice either. No, but as you train your voice. Yes, exactly, is not my choice either.  30:56 - Lau (Guest) No, but as you train your voice and you find different ways you can find different shades of your voice, then that's a nice choice to make is what can I do with my voice and where can it go? That does become a choice. So, wow, this conversation could go on and on, couldn't it?  31:09 - Anne (Host) I feel like we need to have more coffee and chit chat about makeup. I know, Bosses believe it or not, this does have a lot of relevance to you and, even though we were talking about fashion and makeup and influencing it, really, guys, get yourself out there because and show your humanness, show who you are in all aspects of your career. Really, I think that's one thing that's going to keep us moving forward in turbulent times and keep joy in our hearts and really, I mean, help us to maybe even propel our businesses.  31:38 - Lau (Guest) I love it and I'll leave everyone on this. Don't forget to smile, because we use that as a technical tool in voiceover but aside from that, it makes you feel good and younger and connected and happy and joyous, and so that is just your little technical tool for the day. And a lot of people say you look nicer, prettier, more warmer, younger, like all those fun stuff we love to hear just by smiling.  32:04 - Anne (Host) Well, great conversation, Lau. Thank you so much. It was wonderful to get back together with you and I'll give a great big shout out to our sponsor, ipdtl. A great big shout out to our sponsor IPDTL. You, too, can connect and chit chat about cool things like makeup and hair and fashion and voiceover and on camera things. Find out more at IPDTLcom. You guys have an amazing week and we'll see you next week. Bye.  32:30 - Speaker 2 (Announcement) Join us next week for another edition of VO Boss with your host, Anne Ganguzza, and take your business to the next level. Sign up for our mailing list at vobosscom and receive exclusive content, industry revolutionizing tips and strategies and new ways to rock your business like a boss. Redistribution with permission. Coast to coast connectivity via IPDTL.   

Kat is an Oura Ring snob, and thinks Apple Watches are "trash," while Ian is #TeamAppleWatch. We then get into voice memos and how many texts the average person we get each day (turns out Ian needs more friends)! We wrap up talking VR goggles and glasses, and how we think it may be a bridge too far, even if the Webex roadmap has a lot of cool stuff in it like holograms! If you want to learn more about Cisco's solutions for SMBs like email security: www.cisco.com/c/en_uk/solutions/…mall-business.html

“Gone are the days when service providers could differentiate on call minutes alone. Today, success depends on analytics, integrations, and delivering real-time value to customers.” — John Christian, Vice President of Marketing, Akixi In this special podcast presented by TR Publications and the Cloud Communications Alliance (CCA), Technology Reseller News publisher Doug Green speaks with John Christian, Vice President of Marketing at Akixi, a CCA member and a leading provider of cloud-based value-added services for service providers. Akixi helps service providers deepen customer engagement and generate new revenue through a robust suite of capabilities including advanced call analytics, CRM integration, and real-time call intelligence. The Akixi platform supports seamless provisioning across platforms like Microsoft Teams, Webex, and BroadWorks. Migration and Market Forces Christian highlights the accelerating shift away from legacy PBX platforms such as Avaya, Mitel, and CUCM—driven not only by end-of-life announcements and reduced vendor focus but also by the pull of modern cloud-based solutions. This dual push-pull dynamic is compelling more businesses to modernize their communications infrastructure. Beyond the Seat and the Minute While platforms like Microsoft Teams and Webex have captured collaboration and call control, Christian argues that native analytics capabilities often fall short. This opens an opportunity for service providers to differentiate with value-added services like real-time analytics, especially in regulated or high-demand environments such as healthcare. “Real-time visibility into call behavior is no longer a luxury—it's a competitive necessity,” Christian says, citing examples such as doctors' offices that rely on precise call management for appointment scheduling and patient response. Redefining Contact Center Needs Christian notes a shift in how contact center functionality is being consumed. Instead of investing in large, complex platforms, organizations now seek modular, scalable features such as call recording and CRM integration—without needing hundreds of agents. He explains that Akixi enables service providers to offer these components as standalone tools or bundled solutions, meeting the evolving needs of midsize and enterprise clients while maintaining a lighter implementation footprint. Competitive Landscape With the growing number of Microsoft-certified partners and Direct Routing providers, the market for Teams-based voice services has become saturated. Akixi enables service providers to stand out by layering critical customer experience tools onto their voice offerings—tools that directly support performance metrics, compliance, and operational efficiency. “We're empowering over 100 service providers to build differentiated solutions,” Christian says. “Those who succeed are the ones who go beyond the basics and meet their customers' specific expectations.” Learn More For more information, visit akixi.com or connect with John Christian on LinkedIn.

Drex covers three urgent cybersecurity threats: a cybersecurity CEO caught installing malware on hospital computers in Oklahoma, government systems shutdown in Abilene following a cyber attack, and a dangerous malware campaign targeting Cisco WebEx users. Learn how employee vigilance stopped the hospital breach, how Texas is responding to reduced federal cybersecurity support, and critical steps to protect your organization from the WebEx vulnerability.Remember, Stay a Little Paranoid X: This Week Health LinkedIn: This Week Health Donate: Alex's Lemonade Stand: Foundation for Childhood Cancer

Speaking from the floor of the Cloud Connections 2025 conference, Dino De Palma of True North Advisory emphasized the intersection of culture and innovation in the cloud communications sector during a roundtable he moderated on “Innovating at Scale: Creating Next-Gen Cloud Products.” De Palma, a longtime industry leader and advisor, said the conversation focused on how companies can maintain culture and alignment while developing new technologies in hybrid or remote work environments. “The key theme that emerged was balancing remote collaboration tools—like Zoom, Teams, and Webex—with the need for in-person connection,” said De Palma. “That offline conversation still matters. It can spark deeper, longer discussions that you can't always fit into a back-to-back Teams schedule.” True North Advisory, a boutique advisory firm, provides strategic consulting for cloud and communications companies, helping clients refine their product positioning, go-to-market strategies, and long-term relationship building. De Palma underscored that the firm emphasizes hands-on engagement and strategic fit between vendor and buyer. De Palma also highlighted a comment from a participant that resonated with the group: “AI should be viewed as an augmentation of the team—not a replacement.” He noted that embracing AI in a way that enhances productivity, rather than replacing jobs, is essential to building trust and buy-in across teams. He added that the conversation touched on the challenge of “over-communication,” where workers today juggle multiple channels—email, Teams, WhatsApp, SMS, and more—making alignment on company vision more difficult. On the topic of emerging technologies and platform evolution, De Palma observed that small businesses now have greater access to tools traditionally reserved for large enterprises. “We're seeing companies like Clark Chat, Spanoco, and Kiwi delivering mobile-first, easy-to-use solutions that empower micro and small businesses,” he said. “At the end of the day, ease of use is the differentiator.” De Palma is also scheduled to moderate a panel on cloud communications mergers, focusing on the Alianza-Metaswitch and XTM-Evolve IP deals. The session will explore cultural integration, operational challenges, and whether these transactions signal a broader shift in the sector. “There's a lot of M&A activity in the air,” said De Palma. “The question now is: what's next?” For more information on True North Advisory, visit truenorthadvisory.com.

TekVizion is helping enterprises move from legacy PBX systems to cloud communications platforms with speed, accuracy, and customer-centric focus. Speaking at the Cloud Connections 2025 event hosted by the Cloud Communications Alliance, TekVizion CEO Chakra Develler and Craig Decker emphasized the company's role in transforming complex cloud migrations into seamless, automated processes. “There's a lot of transformation happening in enterprise communications,” said Develler. “As companies shift to the cloud and embrace AI-enhanced CX, the challenge becomes maintaining quality and consistency across increasingly complex systems. That's where we come in.” TekVizion, long known for its vendor-agnostic testing and automation tools, is now focused on accelerating enterprise adoption of next-gen communications by reducing the cost, risk, and time associated with migrating to modern platforms like Microsoft Teams, Webex, and Zoom. Craig Decker noted that many traditional PBX vendors are faltering or have entered Chapter 11, leaving customers looking for cloud alternatives. “There's an urgency now,” said Decker. “Customers want to go from engagement to deployment in under 10 minutes. We're automating migrations to make that possible.” The two executives described a global trend, particularly in Europe, where service providers are racing to modernize their offerings and upgrade customer communications infrastructure. “We're hearing from carriers and resellers who are trying to solve for both CX and AI simultaneously, and they don't want to rip and replace blindly,” said Develler. “Our platform lets them migrate intelligently.” TekVizion's automation approach helps enterprises manage both the technology transition and user experience, cutting down project timelines while ensuring performance and compliance. As businesses increasingly demand cloud-native deployments and AI-ready infrastructure, TekVizion positions itself as a trusted guide for every step of that journey. Learn more at tekvizion.com.

Joe welcomes Tracy Newell, a seasoned tech leader, mentor, and former Fortune 500 executive, to discuss her new book Hers For the Taking: Your Path to the C-Suite and Beyond. Tracy shares her insights on the challenges and opportunities for women in corporate leadership, drawing from her 30+ years of experience.The conversation kicks off with a look at the current state of gender diversity in the C-suite, where Tracy highlights both progress and the work still to be done. She emphasizes the importance of mentorship, managing through influence, and the power of asking the right questions to advance your career. Tracy also delves into practical strategies for navigating the corporate "jungle gym," overcoming burnout, and balancing professional ambitions with personal priorities.Tune in for an inspiring and empowering discussion that challenges the status quo and redefines what's possible in the world of leadership.TRACEY NEWELL, former president of Informatica and board member, is a renowned business leader. She spearheaded Proofpoint's hypergrowth and held executive roles at Polycom, Juniper Networks, Webex, and Cisco. Recognized as a Top 100 Sales Leader, Tracey serves on multiple boards including Druva, DataRobot, and Sailpoint, and contributes to non-profit organizations.

We start with a recap of Ian's trip to Japan (spoiler: it was awesome). We then get to discussing Webex backgrounds with some very serious opinions - are you a virtual background person? We wrap up by identifying ways to create balance at work, especially at a company that is heavy on meetings. Also, we definitely don't want to return-to-office, but we do want to see people in person (trust us, this makes sense). All in all, a great, somewhat off the rails episode! Learn more about Cisco's solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html

Enterprise Connect 2025 Podcast | Technology Reseller News “If your call can be faked, your business can be broken,” warns the team from TC&C, introducing their breakthrough product, DeepFakeGuard, live at Enterprise Connect 2025. Finalists in two categories—Best of Enterprise Connect and Best Innovation in AI—TC&C's AI-powered solution delivers real-time defense against impersonation attacks and AI-generated deception across voice, video, and text communication channels. DeepFakeGuard, developed by the TC&C team including Dr. Csaba Juhasz, Tamas Lukacs (Lead AI Developer), and Adam Bobok (Consultant, U.S. Operations), targets a fast-growing concern. Industry forecasts estimate over $40 billion in deepfake-related losses by 2027, and TC&C aims to address this with a multi-layered, platform-agnostic solution that integrates seamlessly with Microsoft Teams, Webex, SIP-based platforms, and more. “Our solution analyzes communications in real time,” said Lukacs. “It detects AI-generated audio, manipulated video, or altered text before a fraud can be carried out.” Beyond detection, DeepFakeGuard alerts stakeholders, helping organizations shut down attacks before damage occurs. Use cases range from financial institutions and healthcare providers to education and government, where secure, identity-verified communication is critical. "We're hearing a lot about fake purchase orders, fraudulent client impersonations, and misuse of voice changers," Bobok noted. “Whether it's exam cheating or large-scale fraud, DeepFakeGuard is designed to prevent it all.” The team reported enthusiastic response from the Enterprise Connect floor. “Everyone agrees the threat is real, and no one wants to wait until an incident happens to act,” said Juhasz. TC&C is actively seeking partners and resellers interested in embedding DeepFakeGuard into their offerings to enhance client security portfolios. With its unique ability to operate across communication platforms and deliver live alerts, DeepFakeGuard positions TC&C at the forefront of AI-powered security innovation. Learn more at deepfakeguard.ai or visit TC&C's main site at tcandc.com.

Podcast with Steve Forcum, Chief Evangelist, SIPPIO At Channel Partners 2025, Doug Green, publisher of Technology Reseller News, sat down with Steve Forcum, Chief Evangelist at SIPPIO, to discuss how the company is helping partners tap into new growth by simplifying and accelerating calling services within Microsoft Teams, Zoom, and soon Cisco Webex. “We make it fast, easy, and flexible for partners to offer calling, messaging, fax, and more to customers already using the platforms they love,” said Forcum. “We're not competing with Microsoft or Zoom—we're the cheese on their hamburger.” SIPPIO is a 100% channel-only voice enablement platform. Built natively on Microsoft Azure, the company supports both enterprise-scale deployments and small business use cases with equal efficiency. Forcum emphasized that this scale-down capability enables partners to profitably serve customers with as few as one user, while maintaining high margins and a simplified service model. Turning a Saturated Market into New Opportunity Forcum challenged the prevailing industry assumption that the UCaaS market has gone cold: “It's not that the market is saturated. It's that the opportunity has shifted. Instead of trying to replace what a customer already uses, help them make it better.” SIPPIO's platform lets partners add functionality to Microsoft Teams or Zoom—such as voice, SMS, fax, and contact center integrations—without requiring disruptive infrastructure overhauls. This “additive” model not only shortens the sales cycle, it opens up entirely new revenue channels inside existing customer relationships. Fast, Automated, Profitable One of the differentiators SIPPIO brings to partners is a user experience designed for speed and simplicity. “You can spin up a trial or provision new numbers in minutes. It's faster than signing up for Netflix,” said Forcum. The platform features a modern shopping experience, full automation for service activation, and a new suite of calling plans (Connect Basic, Connect, and Connect Pro) designed to increase partner profitability and customer value. Marketing, MDF & More In addition to product innovation, SIPPIO offers deep go-to-market support, including: Pre-built demand generation kits Verticalized marketing assets Co-branded content and campaign support A new MDF program to fund partner-led pipeline creation “We're not just a product and margin company,” said Forcum. “We co-invest with partners to grow their business.” Serving Carriers and Global Providers SIPPIO's composable architecture also appeals to service providers and carriers, offering modular automation layers that sit atop existing SBC infrastructure from vendors like AudioCodes, Oracle, and Ribbon. The result: a faster path to scaling Operator Connect or similar programs—without costly rip-and-replace strategies. To learn more, visit sippio.io

Take a Network Break! This week we’re joined by guest analyst Tom Hollingsworth of The Futurum Group. We start with red alerts from Broadcom on multiple vulnerabilities and an emergency patch from Cisco for its Webex platform. In tech news we discuss SolarWinds’ acquisition of Squadcast and how it fits into the SolarWinds portfolio, Aviatrix’s... Read more »

Take a Network Break! This week we’re joined by guest analyst Tom Hollingsworth of The Futurum Group. We start with red alerts from Broadcom on multiple vulnerabilities and an emergency patch from Cisco for its Webex platform. In tech news we discuss SolarWinds’ acquisition of Squadcast and how it fits into the SolarWinds portfolio, Aviatrix’s... Read more »

Take a Network Break! This week we’re joined by guest analyst Tom Hollingsworth of The Futurum Group. We start with red alerts from Broadcom on multiple vulnerabilities and an emergency patch from Cisco for its Webex platform. In tech news we discuss SolarWinds’ acquisition of Squadcast and how it fits into the SolarWinds portfolio, Aviatrix’s... Read more »

In this UC Today News Panel, David Dungay and Kieran Devlin are joined by a powerhouse lineup of experts to unpack the latest game-changing shifts in UC and CX. From AWS Chime shutting down to Avaya's strategic pivot, the conversation gets deep into industry consolidation, AI's growing influence, and the future of unified communications.Join Blair Pleasant, Craig Durr, Evan Kirstel, Dominic Black, John Arnold, and Faye Bennett as they explore what these big moves mean for service providers, enterprises, and the UC market at large.Main Description:AWS Chime's Demise & UC ConsolidationIs UC commoditization inevitable? With AWS Chime shutting down, following Verizon BlueJeans and Meta Workplace, what does this mean for Zoom, Teams, and Webex?Avaya's Controversial Contact Center ExitAvaya is cutting support for contact centers with less than 200 seats—but is this a strategic refocus or another sign of decline? Our experts weigh in.RingCentral's AI Play & CX EvolutionWith AI-powered receptionist services and a booming CX portfolio, is RingCentral leading the next wave of UC innovation?MWC, Cavell Summit & Enterprise Connect: What to ExpectThe biggest events in UC, CX, and telecom are around the corner. What will be the key trends and announcements shaping the industry in 2025?Thanks for watching, if you'd like more content like this, don't forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our  X and LinkedIn pages.

Wayne Turmel, co-author of The Long-Distance Leader, has spent years studying what makes remote and hybrid leadership work—and what makes it a complete disaster. In this episode, he breaks down why hybrid work often feels like a three-day compromise nobody really loves, how proximity bias warps leadership decisions, and why being intentional beats simply showing up. Whether you're managing a team across time zones or just trying to figure out how to give feedback without a forced video call, Wayne's insights will help you lead smarter (and avoid unnecessary meetings).Key Highlights of Our Interview:Lessons from History's Leaders“Genghis Khan ruled half the world without a Webex meeting. Julius Caesar? Brilliant in the field, but the office politics got him. Leading from afar isn't new—it's just evolved.”The Proximity Bias Trap“In hybrid setups, those in the office often get more attention and opportunities—intentionally or not. Awareness is key to ensure fairness across the team.”Bridging the Trust Gap“Leadership tasks haven't changed, but relationships, trust, and proactive communication now require a conscious effort to avoid gaps and micromanagement.”The Synchronous-Asynchronous Dance“Effective hybrid work balances synchronous collaboration with asynchronous deep work. It's not about clocking in at the same time but about delivering results with flexibility.”Intentionality Over Chaos“Hybrid solutions require intentionality. Schedule in-office days for meetings and collaboration. Leave remote days for focused work. Let people own their time to produce quality results.”_________________________Connect with us:Host: Vince Chan | Guest: Wayne Turmel______________________--**Chief Change Officer**--Change Ambitiously. Outgrow Yourself.Open a World of Deep Human Intelligence for Growth Progressives, Visionary Underdogs,Transformation Gurus & Bold Hearts.6 Million+ All-Time Downloads.Reaching 80+ Countries Daily.Global Top 3% Podcast.Top 10 US Business.Top 1 US Careers.>>>100,000+ subscribers are outgrowing. Act Today.

Great viewing for Australian fans this week with the Webex Players Series Sydney teeing off at Castle Hill Thursday, while the best women players in the game are at the Honda LPGA Thailand in Pattaya. The DP World Tour heads to Africa for the Magical Kenya Open and the PGA TOUR crosses the southern border for the Mexico Open at VidantaWorld. Meanwhile, the TGL hosts their first multi match day at the SoFi centre in Florida.Music by www.Audionautix.com 

Scott from Brisbane was watching the Webex in Rosebud at the weekend and had a few comments on what he saw, so he did what any good Wolfpacker would do and left us a voicemail.We're coming from Titleist and Footjoy HQ, and we're here thanks to our great partners:The watchMynumbers app, play smarter and use your data. Download from the App Store or Google Play;PING will help you play your best. See your local golf shop or professional for a PING club fitting;Golf Clearance Outlet, visit them online here to find your nearest store, they're all over the country;Betr, the fastest and easiest betting app in Australia.Southern Golf Club - now with their brand new Simulator Room including Trackman.And of course Titleist and Footjoy!Follow us on Facebook, Instagram, Twitter and TikTok, send a voicemail here, and see us on YouTube here. Hosted on Acast. See acast.com/privacy for more information.

All corners of the globe covered this week as the LPGA makes its 2025 debut at the Hilton Grand Vacations Tournament of Champions in Florida while the PGA TOUR is on the opposite coast at Pebble Beach. The DP World Tour remain in the middle east at the Bapco Energies Bahrain Championship as the Asian Tour returns to one of the world's more interesting courses at the DLF Country Club in India. Meanwhile at home the Challenger PGA Tour of Australasia straddles the NSW/Victorian border with the Webex Players Series Murray River. Music by www.Audionautix.com 

Lynn McKee, director of the Master of Science in Commercial Real Estate Program at Georgia State University's J. Mack Robinson College of Business, joins host Carol Morgan for this week's Atlanta Real Estate Forum Radio episode. In this podcast segment, McKee discusses how the program prepares students to work in Atlanta's growing commercial real estate industry. “I tell my students that if you're not prepared to go through cycles, you're in the wrong business. You need to go work for the post office or the railroad or something, right?” said McKee. “This is a cyclical business, and you have to understand that you have to prepare for it.” Master of Science in Commercial Real Estate at Georgia State University The Master of Science in Commercial Real Estate program at Georgia State University invites graduate students to learn more about commercial real estate practices and develop the skills to succeed in an evolving industry. The course builds on undergraduate studies and students are expected to come with knowledge of accounting and finance from those studies. Students attend two classes a week, either virtually or in person, at the Atlanta campus. To accommodate working professionals who want to advance their education, the classes are offered in the evening and easily attended after typical office hours. “It works in a co-op program, and we just crank through these 10 classes,” said McKee. “And when you come out, you have a very good foundation and advanced knowledge in a good network to get you started in commercial real estate. We teach it in a simulcast format, which means we teach it in a classroom and broadcast it out through WebEx simultaneously. And you can take it either way or a mix.” Commercial Real Estate Opportunities for Students in Atlanta The commercial real estate sector is in a transition period, which makes now the perfect time for more investments in the industry. As commercial real estate resets, students in the Georgia State commercial real estate program can build skills and techniques that will grow the industry further. Atlanta is a treasure trove of commercial opportunities, including film and entertainment developments, mixed-use spaces, retail and data centers. McKee mentions how The Battery changed the game for an entertainment and sports district, bringing together a MLB ballpark, retail, restaurants and entertainment at the Coca-Cola Roxy. “If you don't have population and job growth, nothing's going to work in commercial real estate,” said McKee. “I mean, you have to have that, that's absolutely important. Although we may not be the top percentage job grower, we're still one of the top five in absolute jobs coming in.” What is coming soon in the commercial real estate sector? Centennial Yards in Atlanta announced last year that it intends to develop a sports and entertainment complex near State Farm Arena and Mercedez-Benz Stadium. The Home Depot Backyard at Mercedez-Benz Stadium is a massive greenspace that invites visitors to enjoy outdoor activities just steps from the stadium gates. Want to discover commercial real estate opportunities in Atlanta? Tune in the full episode to learn more. For more information about Georgia State University's Master of Science in Commercial Real Estate, visit https://online.gsu.edu/program/commercial-real-estate-ms/. About Georgia State University – J. Mack Robinson College of Business The J. Mack Robinson College of Business at Georgia State University is ranked in the Top 40 business schools nationwide and the Top 50 worldwide. With degree paths in risk management and insurance, computer information systems, marketing and real estate, the school prepares its students with hands-on learning opportunities that embrace modern practices and evolving technologies. Podcast Thanks Thank you to Denim Marketing for sponsoring Atlanta Real Estate Forum Radio. Known as a trendsetter, Denim Marketing has been blogging since 2006 and podcasting ...

2025 is officially underway with tournaments in all corners of the globe this week. The PGA TOUR is at Torrey Pines in California for the Farmers Insurance Open, The DP World Tour's middle east swing continues in the UAE for the Ras Al Khaimah Championship, The Challenger PGA Tour of Australasia heads to Rosebud for the latest Webex Players Series event and the Asian Tour gets underway at the Philippine Open near Manila. There is also more TGL action. Music by www.Audionautix.com 

In a rapidly changing technological landscape, leaders who embrace innovation and remain adaptable are the driving forces behind groundbreaking advancements. In this insightful conversation, we delve into the mind of a seasoned tech leader and entrepreneur. From the challenges of leading startups to the transformative impact of artificial intelligence, we uncover lessons in leadership, innovation, and problem-solving that resonate across industries.Here's more about Joseph Smarr:“I want to transform the world for the better by building intelligent technology that empowers people to solve everday problems. Before the industrial revolution, humans had to do many menial/dangerous physical tasks because machines couldn't do them. The same is now true with information-processing tasks, and it's time for another revolution! Most of my professional experience is working for startups designing and building web applications and AI systems (SGI, WebEx, MedExpert, Plaxo). I also spent 12 years inside Google, helping start Google+, Google Photos, and building core components of the conversational engine for Google Assistant. I'm now happily back in startup land as CTO of Triller.”Triller Inc. an AI-powered music video app that allows users to create professional-looking video in a matter of seconds: VERZUZ, the live-stream music platform launched by Swizz Beatz and Timbaland; Amplify.ai, a leading customer engagement and messaging platform; FITE, a premier global PPV, AVOD, and SVOD streaming site; and Thuzio, a leader in B2B premium influencer events and experiences.

It is sport's shortest off season and it's done for another year as big time golf is already off and running for 2025. In our first show back for the year we look ahead to the PGA TOUR's Sony Open in Hawaii, the Challenger PGA Tour of Australasia is at Royal Fremantle for the Webex Players Series Perth while the DP World Tour plays their Ryer Cup style Team Cup in Abu Dhabi and the TGL gets underway. Music by www.Audionautix.com 

Eilon Reshef is the co-founder and chief product officer at Gong, one of the most ubiquitous B2B products in the world. In our conversation, we discuss:• Gong's unique approach to working with design partners• Their unique pod model• Why Eilon makes big decisions quickly• Lessons learned from being early in AI• The power of extreme focus• His “spiral method” for learning complex topics quickly• How to maintain quality while optimizing for speed—Brought to you by:• WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUs• Think Fast Talk Smart—Tools and techniques to help you communicate more effectively• Vanta—Automate compliance. Simplify security—Find the transcript at: https://www.lennysnewsletter.com/p/inside-gong-eilon-reshef—Where to find Eilon Reshef:• LinkedIn: https://www.linkedin.com/in/eilonreshef—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Eilon's background(04:20) The pod model(06:33) Working with design partners(09:13) Finding and coordinating design partners(13:12) Balancing customer feedback and vision(15:10) Gong's 95% feature adoption(17:05) The importance of autonomy and trust(23:30) How to implement this unique way of working(27:15) Speed and decision-making(31:47) Early AI adoption and lessons learned(35:50) Building effective AI teams(38:16) The spiral method for learning(41:36) Narrowing down the initial customer profile(44:24) Failure corner(46:35) Lightning round—Referenced:• Gong: https://www.gong.io• Cisco: https://www.cisco.com/• How Gong builds product: https://www.lennysnewsletter.com/p/how-gong-builds-product• What is Montessori education?: https://amshq.org/About-Montessori/What-Is-Montessori• Isaac Asimov: https://en.wikipedia.org/wiki/Isaac_Asimov• Amit Bendov on LinkedIn: https://www.linkedin.com/in/amitbendov/• Lessons from scaling Spotify: The science of product, taking risky bets, and how AI is already impacting the future of music | Gustav Söderström (Co-President, CPO, and CTO at Spotify): https://www.lennysnewsletter.com/p/lessons-from-scaling-spotify-the• Nvidia: https://www.nvidia.com• Figma: https://www.figma.com• The Spiral Method: https://www.gong.io/blog/using-the-spiral-method/• Webex: https://www.webex.com/• L'Oréal: https://www.lorealparisusa.com/• American Express: https://www.americanexpress.com/• Slow Horses on AppleTV+: https://tv.apple.com/us/show/slow-horses/umc.cmc.2szz3fdt71tl1ulnbp8utgq5o• Dishwasher basket: https://www.amazon.com/Munchkin-High-Capacity-Dishwasher-Basket/dp/B07ZPMYKKS/• What most people miss about marketing | Rory Sutherland (Vice Chairman of Ogilvy UK, author): https://www.lennysnewsletter.com/p/what-most-people-miss-about-marketing• Occam's razor: https://en.wikipedia.org/wiki/Occam%27s_razor• Hanlon's razor: https://en.wikipedia.org/wiki/Hanlon%27s_razor• Sabich: https://en.wikipedia.org/wiki/Sabich#Ingredients_and_description• Careers at Gong: https://www.gong.io/careers—Recommended books:• Marty Cagan's books: https://www.amazon.com/stores/Marty-Cagan/author/B00J21JTNM• “The Machine That Won the War”: https://www.goodreads.com/book/show/18402398-the-machine-that-won-the-war• Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers: https://www.amazon.com/Crossing-Chasm-3rd-Disruptive-Mainstream/dp/0062292986• The Ideal Executive: https://www.amazon.com/Ideal-Executive-Ichak-Kalderon-Adizes/dp/0937120030/• Crucial Conversations: Tools for Talking when Stakes Are High: https://www.amazon.com/Crucial-Conversations-Tools-Talking-Stakes/dp/1260474186/—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

In today's episode, you will learn a series of vocabulary words that are connected to a specific topic. This lesson will help you improve your ability to speak English fluently about a specific topic. It will also help you feel more confident in your English abilities.5 Vocabulary WordsWebinar (Noun): A seminar conducted over the internet, allowing participants to view presentations and interact with speakers remotely. Example Sentences:The company hosted a webinar on the latest trends in digital marketing.Participants joined the webinar from various time zones to learn about the new software update.To ensure engagement, the webinar included interactive polls and Q&A sessions.Livestream (Verb / Noun): To broadcast live video footage over the internet; also refers to the live broadcast itself.Example Sentences:The conference will be livestreamed to accommodate attendees who cannot attend in person.We used a popular platform to livestream the event, reaching viewers around the globe.Livestreaming the keynote speech allowed for real-time interaction with the audience.Breakout Room (Noun): A smaller, separate online space within a virtual event platform where participants can have focused discussions or group work.Example Sentences:The workshop included breakout rooms for participants to collaborate on group projects.After the main presentation, attendees were assigned to breakout rooms for deeper discussions.The breakout room feature allowed for more personalized interaction during the virtual summit.Moderator (Noun): A person who manages and facilitates discussions or sessions during a virtual event, ensuring everything runs smoothly.Example Sentences:The moderator ensured that the Q&A session during the webinar was orderly and productive.A skilled moderator can greatly enhance the quality of a virtual panel discussion.The event featured a moderator who guided the conversation and addressed participant questions.Platform (Noun): The software or online service used to host and manage virtual events, such as Zoom, Microsoft Teams, or Webex.Example Sentences:The choice of platform can impact the functionality and user experience of a virtual event.We selected a platform that supports interactive features like polls and breakout rooms.Technical issues with the platform caused some delays during the virtual conference.A Paragraph using the 5 vocabulary wordsVirtual events have become increasingly popular in recent years, providing a convenient and accessible way for people to connect from anywhere in the world. These events are typically hosted on a dedicated platform that allows for features such as livestreaming presentations, webinars, and interactive discussions. A moderator is often appointed to facilitate the event and ensure a smooth flow of conversation. To encourage smaller group discussions, breakout rooms may be created, allowing participants to connect with each other in more intimate settings.As technology continues to advance, virtual events are likely to play an even greater role in our lives.If you want to sign up for the free daily English vocabulary newsletter, go towww.dailyenglishvocabulary.com

NATWA (the North America Taiwanese Women's Association) has been around since 1988 and for this episode about NATWA I interviewed Elena Ling, one of NATWA's founding members, Hui-Na Lin, a past NATWA national president, Susan Liao, two-time president of NATWA's Toronto chapter, and Sue Kuo NATWA's current vice president and president elect for 2025. It is impossible to properly acknowledge the unique contributions of each NATWA national president, or all of NATWA's board and committee members, NATWA's supporters, donors, and countless others who have made NATWA what it is. Related Links: https://talkingtaiwan.com/the-history-of-natwa-unique-contributions-by-three-national-presidents-ep-300/     As I reflect on this, I'd like to share a poetic analogy that Hui-Na Lin, 2022-2023 NATWA national president shared with me to describe the essence of NATWA. It's from a short story she wrote “Fly Together Over Mountains” which she told me was inspired by the Canadian geese's migration down south for the winter each year. A single goose could not make the trip as efficiently alone. Several geese fly together as a group in a V formation. There is one bird that leads the group initially, but when the lead bird gets tired, it moves to the back for a rest, and another bird takes the lead. The birds all take turns leading the group to their final destination. Like the Canadian geese NATWA's members work together to support each other in turn. It's not about one single leader.     As you listen to this episode you'll learn more about how NATWA meets its five point mission statement which is: 1. to evoke a sense of self-esteem and enhance women's dignity, 2. to oppose gender discrimination and promote gender equality, 3. to fully develop women's potential and encourage their participation in public affairs, 4. to contribute to the advancement of human rights and democratic development in Taiwan, 5. to reach out and work with women's organizations worldwide to promote peace for all.   Special Thanks to Elena Ling and Alvina Ling for providing useful details about NATWA's formation and history for this episode. And a very special thank you to NATWA and its members for all of the encouragement and support that you've given to our two-person team here at Talking Taiwan. Thank you for making our work possible.   Here's a little preview of what we talked about in this podcast episode:   How and why NATWA (the North America Taiwanese Women's Association) was founded Annette Lu's (former Vice President of Taiwan) connection to NATWA How Annette Lu was one of the Kaohsiung Eight (one of eight people arrested as a result of the Kaohsiung aka Formosa incident) The first meeting with the 30 founding members of NATWA How NATWA has a President-elect who serves as Vice President the year before becoming President How NATWA started off as a national organization The early formation of NATWA How progressive it was at the time to form NATWA How NATWA has grown from 30 to 1,000 members How NATWA became a 501(c)(3) organization How NATWA has 2 major events a year, an annual convention (in April) and a mid-year leadership meeting (in October) The impact that NATWA has made in the lives of its members How Hui-Na Lin and Susan Liao got involved in NATWA initially and later took on leadership roles in the organization NATWA's early struggles in attracting members due to pressure from Taiwan's Kuomintang (KMT) government at the time NATWA's early successful fundraising efforts Why NATWA avoided accepting any government funding NATWA's early successful projects NATWA's charitable fundraising efforts How NATWA's members are aging How NATWA's membership and programs grew during the pandemic What made NATWA's WebEx programs during the pandemic successful What types of WebEx programs NATWA offered during the pandemic Major activities organized by NATWA Toronto The first NATWA event that Felicia Lin, the host of Talking Taiwan was invited to attend How Hui-Na and her team got NATWA's members to attend the first in-person mid-year meeting and annual conventions that took place after restrictions on COVID were eased How NATWA addresses women's issues and promotes women's dignity The formation of NATWA II an organization for second generation Taiwanese American women Questions about the future direction of NATWA What Elena, Hui-Na and Susan have each gotten out of their involvement with NATWA   Related Links: https://talkingtaiwan.com/the-history-of-natwa-unique-contributions-by-three-national-presidents-ep-300/

Cisco, the worldwide leader in networking and security, today announced a joint initiative with the University of Galway and CÚRAM, SFI Research Centre for Medical Devices in Ireland, to create a research framework for the world's first 'Virtual Hospital', serving patients with diverse conditions at every stage of their healthcare needs. As part of the Cisco Country Digital Acceleration (CDA) programme, the initiative, which is already in pilot, is aligned with the ambitions of Ireland's 10-year health and social care reform Sláintecare, to avoid unnecessary hospital admission and support patients at home. The objectives of this initiative, powered by Cisco technology, are to help increase access to services, convenience, and improve outcomes for patients. It will also seek to provide patients the ability to play an active role in their own recovery. The virtual platforms are designed to mean patients will not only be able to monitor their progress, but also provide patients direct access to educational materials, and the ability to participate in the decision-making process with their healthcare providers. Unlike other initiatives around the world that deliver individual specialty virtual wards, this initiative brings together multiple clinical areas and stages of treatment to provide seamless care. These include community virtual care pathways for enhanced monitoring of chronic conditions such as COPD to enable admission avoidance. In addition, it is enabling virtual outpatient clinics for remote appointments with integrated multiparameter diagnostics. Delivering virtual care Cisco technologies, including networking, cybersecurity, Webex devices, and application visibility solutions, are delivering mission-critical digital infrastructure to power operations, connecting patients with their healthcare providers, wherever they may be, and ensuring reliable mobile data connectivity for seamless virtual care. Underpinned by Cisco networking infrastructure, myPatientSpace, and patient power mobile health apps provide the virtual hospital's digital platform that helps patients track key health metrics and monitor symptoms from home. Clinicians will connect to real-time dashboards that display information on a patient's condition, alerting medical professionals to changes so they can detect deterioration early and deliver timely care. Initial feedback from patients during the setup of the initiative has been highly positive with comments including: "You're not having to travel to go to a consultant, and they can do it from their office as well… you have the GP on it, and another doctor too. For me, that's a complete positive"; "all my information from the monitoring was there in front of me on the screen. I found it all very useful, and in some way better than in person." The University of Galway HIVE Lab has developed a range of digital care solutions for local patients in this groundbreaking study, enabled by Cisco technology such as Webex integrated Virtual Consultations. The initiative is using innovative AI technology such as dynamic appointments where patients with chronic diseases are automatically triaged to an appropriate outpatient clinic slot based on their clinical need (e.g. Blood Pressure, HbA1c values). In addition, the HIVE lab has developed smartphone-based software that uses AI-enabled cameras to help monitor patients' rehabilitation exercises to ensure that they are doing them in the way their physiotherapists prescribed to aid rapid recovery from operations. Reduced workload and financial pressure The virtual hospital research initiative is leading the way in tackling rising pressure on Ireland's health system, particularly its funding and staffing needs. It will aim to prove a framework that could contribute to lightening the workload of healthcare professionals thereby increasing staff retention while minimising operational costs and optimising the use of healthcare resources. According to the National Insti...

Wayne Turmel, co-author of The Long-Distance Leader, joins the show to unpack the chaos of remote and hybrid leadership. Is hybrid work really a strategy? Wayne says it's more like a game of tug-of-war—companies push for office days, employees dig in their heels, and somehow three days in the office feels like a compromise nobody loves. He dives into how proximity bias sneaks into decision-making, why intentionality is the secret sauce for great leadership, and how balancing deep work with collaboration can save everyone's sanity. Whether it's giving feedback on time (without needing to see someone's face) or managing your team across time zones, Wayne serves up leadership advice with wit, practicality, and just the right amount of Zoom fatigue relatability. Key Highlights of Our Interview: Lessons from History's Leaders “Genghis Khan ruled half the world without a Webex meeting. Julius Caesar? Brilliant in the field, but the office politics got him. Leading from afar isn't new—it's just evolved.” The Proximity Bias Trap “In hybrid setups, those in the office often get more attention and opportunities—intentionally or not. Awareness is key to ensure fairness across the team.” Bridging the Trust Gap “Leadership tasks haven't changed, but relationships, trust, and proactive communication now require a conscious effort to avoid gaps and micromanagement.” The Synchronous-Asynchronous Dance “Effective hybrid work balances synchronous collaboration with asynchronous deep work. It's not about clocking in at the same time but about delivering results with flexibility.” Intentionality Over Chaos “Hybrid solutions require intentionality. Schedule in-office days for meetings and collaboration. Leave remote days for focused work. Let people own their time to produce quality results.” _________________________ Connect with us: Host: Vince Chan | Guest: Wayne Turmel Chief Change Officer: Make Change Ambitiously. Experiential Human Intelligence for Growth Progressives Global Top 3% Podcast on Listen Notes World's #1 Career Podcast on Apple Top 1: US, CA, MX, IE, HU, AT, CH, FI, JP 2.5 Millions+ Downloads 50+ Countries

Hey CX Nation,In this week's episode of The CXChronicles Podcast #251 we welcomed Vinod Muthukrishnan, VP & COO at Webex by Cisco based in the San Francisco Bay Area, CA. Vinod leads all go-to-market activities, including strategic communications, marketing and partner & sales enablement. He was previously Co-Founder/CEO of CloudCherry, a customer experience management company, which was acquired by Cisco in October 2019.Prior to that he spent seven years at sea as a First Officer before running Global Sales at Market Simplified. Based in the Bay Area, Vinod enjoys cricket and expanding his library of leadership and P.G. Wodehouse books.In this episode, Vinod and Adrian chat through the Four CX Pillars: Team, Tools, Process & Feedback. Plus share some of the ideas that his team at Webex by Cisco think through on a daily basis to build world class customer & employee experiences. **Episode #251 Highlight Reel:**1. How time in the Merchant Navy led to a career in entrepreneurship  2. Building CloudCherry & being acquired by Cisco  3. The shift of contact centers from cost to revenue centers 4. Why understanding your customer journey is paramount 5. Foundation for building a world class tech-stack  Click here to learn more about Vinod MuthukrishnanClick here to learn more about Webex by CiscoClick here to get in touch with WebexHuge thanks to Vinod for coming on The CXChronicles Podcast and featuring his work and efforts in pushing the customer experience & customer success space into the future.If you enjoy The CXChronicles Podcast, stop by your favorite podcast player hit the follow button and leave us a review today.For our Spotify friends, make sure you are following CXC & please leave a 5 star review so we can find new listeners & members of our community.For our Apple friends, same deal -- follow CXCP and leave us a review letting folks know why you love our customer focused content.You know what would be even better?Go tell one of your friends or teammates about CXC's content,  our strategic partners (Hubspot, Intercom, Zendesk, & Freshworks) + they can learn more about our CX/CS/RevOps managed services & please invite them to join the CX Nation!Are you looking to learn more about the world of Customer Experience, Customer Success & Revenue Operations?Click here to grab a copy of my book "The Four CX Pillars To Grow Your Business Now" available on Amazon or the CXC website.For you non-readers, go check out the CXChronicles Youtube channel to see our customer & employee focused business content. Reach Out To CXC Today!Support the showContact CXChronicles Today Tweet us @cxchronicles Check out our Instagram @cxchronicles Click here to checkout the CXC website Email us at info@cxchronicles.com Remember To Make Happiness A Habit!!

When I first got to Tokyo in 1979, there was a very well established corporate educational system in Japan.  Unlike Universities in Australia where you studied a subject and expected to work in a closely related field, Japan was concentrating on producing generalists.  It didn't matter what you had studied at University, because the company would educate you on what you needed to know. I also discovered that the tertiary educational system was broken, so companies couldn't rely on Universities to educate the young. I was so surprised to realise that except for those entering professions like law, medicine, architecture, etc., and needing to pass national exams, most students were living their best life (at their parents' expense). Think a four-year sojourn at Club Med and you get the flavour of spending most of your time engaging in club activities and working part-time jobs, rather than studying. The principal education tool for companies wasn't formal training.  There were a few weeks at the start as new grads were onboarded, where you learnt about the firm, systems and the basic etiquette of business. After that, your sempai or seniors and your boss would teach you the ropes. As everyone joined the firm for life, there was a logic in the boss spending their valuable time grooming the next generation. In 1978, the first Japanese language word processor was developed, which allowed everyone to type in Japanese more easily.  There were still secretarial pools in those days, so the boss didn't have to get their hands dirty playing around with this tech. In November 1995 Windows 95 was launched in Japan, which made it easy for anyone to access the internet.  With the take up of email, the boss was now required to write their own emails and gradually the secretarial pool went the way of the Dodo. The upshot is that this change meant the boss and the sempai were now much busier than before, doing their own emails and their own typing. The amount of time available to train the next generation on the job went down and has been down ever since. There was no supplementation with formal training, because the OJT system was so accepted as all that was needed.  These changes are glacial, so they didn't attract much attention on the way through, but things did change. Where are we today?  During Covid, we found a not very amusing contradiction with Japanese corporate training.  Those domestic Japanese companies who had already come to the realisation that corporate training was required just stopped in their tracks.  They cancelled set classes because of Covid and were worried about the safety aspects of people gathering together.  Dale Carnegie in the US had started online training delivery in 2010, so fortunately, we had specialized manuals for online delivery and certification systems in place for trainers and producers when Covid hit.  We could teach them global best practice techniques accumulated over the previous decade. We ran our first online class in March 2020, free for our clients and covering Stress Management.  We quickly found that WebEx at that time had a 100 person limit and we crashed the system.  We regrouped and completed the training session. We proved to ourselves that using the Dale Carnegie approach of highly interactive training also in the online training environment was a viable option. Unfortunately, many domestic Japanese companies didn't think so and refused the online option, believing that it couldn't provide sufficient delivery quality compared to face-to-face. That actually wasn't true, but nobody in Japan ever gets fired for foregoing opportunities to embrace change and do something new. They didn't want to return to the classroom, and they didn't want to do it online, so with this Catch 22, they did nothing. Some of these companies are slowly coming back to face-to-face training.  What Covid revealed though, was that the Middle Manager level of capability wasn't well developed, having relied only on OJT and they needed to fix this problem.  We have been doing a lot of leadership training as a result.  The gaps we notice are that the managers are totally undereducated on what is required to be a leader. They have spent time on the job so they can run the machine.  They can see that it runs on time, to cost and at the required quality, but these managerial attributes do not make them a leader. The difference between a manager and a leader is that the leader does all of those things a manager does, plus sets the direction for the team, builds the culture and develops the people. The upshot is that those companies who invest in their people and give their Middle Managers leadership training will do better in the zero sum game for retaining staff. People leave bosses, not companies. With the declining population and permanent shortage of people, replacing staff can be extremely difficult and potentially fatal to companies.  I believe the continued reliance on the broken OJT system for training leaders is a nonsense and a suicidal choice.  Get your people trained if you want to survive this war for talent. Young people are much more mobile and one in three are departing their companies after three or four years and joining the competitors. This is very expensive after they have been trained and they are hard to replace. With properly educated Middle Managers, the retention rates will be much higher and will yield a competitive advantage against rivals who have only been trained through OJT. This is no joke and the consequences of getting the equation wrong are deadly serious. OJT is dead. Companies should stop relying on it and should instead get professional leadership training for their Middle Managers before it is too late.    

Watch on YouTube.In this episode of The Latest Big UC News, host David Dungay and Kieran Devlin welcomes some of the industry's top analysts to talk about the latest news in the UC space. The panellists discuss a variety of hot topics in the UCaaS space, including: Zoom's new Companion 2.0 Latest updates from WebexOne Co-Pilot Updates  Our panel features the following UC experts: Craig Durr, Principal Analyst, Collab Collective Melody Brue, Vice President & Principal & Principal Analyst, Moor Insights & StrategyElka Popova, Vice President and Senior Fellow, Connected Work Research, Frost & SullivanThanks for watching, if you'd like more content like this, don't forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our  X and LinkedIn pages.

The rush to the end of the year has begun with golf in all corners of the globe this week. The Asian Tour is in Thailand for the International Series, the LPGA moves to Malaysia for the Maybank Championship and locally the Webex Players Series is in South Australia. Meanwhile, the world's two biggest men's circuits are also in Asia with the DP World Tour in Korea for the Genesis Championship and the PGA Tour's ZOZO Championship in Japan.Music by www.Audionautix.com 

“The way we see it is messaging is on the rise,” says Igor Boshoer of Clerk Chat. Clerk Chat is designed to enable native text messaging (SMS, WhatsApp, iMessage) inside of Webex, Microsoft Teams, Zoom, and Slack utilizing your existing business phone numbers. No porting or switching of providers is required, and they help businesses navigate the complexity of the new brand registration rules to ensure business messages are always delivered. 80% of consumers prefer texting to calling a business. When we're building out Clerk Chat, we're thinking, ‘How do you help a business become conversational? So how can a business engage with their customers and make it on a personal level'? If a sports team is looking to engage with their fans, it might be like a million fans or like whoever comes to a game, 80 000 plus people. How do you make each message personalized for each person?” Igor gives us a live demonstration of the service. In the podcast – Igor tells us about: Consumer demand for personalized experiences in the medium they prefer – 78% of consumers wish they could text with a business, Conversational messaging – Clerk Chat helps make text messaging conversational by using AI to customize responses and respond to frequent customer inquiries. Igor provides a demo activating text messaging within Microsoft Teams in under 2 minutes. How Clerk Chat complements offerings from MSPs and service providers to provide a full comprehensive UCaaS solution Visit https://clerk.chat/

Henrico Board of Supervisors Chair and Varina District Supervisor Tyrone Nelson will host identical community meetings Monday, Oct. 21 to provide updates about a variety of government projects and initiatives. The meetings will take place in person and virtually. The first will be held at 10:30 a.m. at the Henrico Theatre, 305 East Nine Mile Road in Highland Springs, and will be accessible through WebEx, while the second will be held at 6:30 p.m. at the Varina High School auditorium, 7053 Messer Road, and will be accessible through WebEx. The meetings will cover topics such as recreation and parks, voting...Article LinkSupport the show

On this episode, Aruna Ravichandran, SVP and Chief Customer and Marketing Officer for WebEx by Cisco, discusses the importance of being a customer-obsessed CMO and leveraging data and analytics to drive customer-centric strategies. She also emphasizes the power of personalized marketing and how AI is being integrated into Cisco's solutions to enhance productivity and customer service.Tune in to learn:The Importance of Having a Culture of InclusivityHow You Can Be Leveraging Data and Analytics for Customer-Centric StrategiesWays To Engage High-Value Prospects and C-Suite ExecutivesWhy ABM is Becoming Increasingly ImportantWhy Customer Obsession And Leveraging Customer Relationships Are Key To Cisco's Marketing StrategyHow AI is Integrated Into Cisco's Solutions To Enhance Productivity And Customer Service–Mission.org is a media studio producing content alongside world-class clients. Learn more at mission.org.

In this episode of Cisco Champion Radio, we dive into all the exciting details of the upcoming Webex One 2024 conference, Cisco's flagship event dedicated to hybrid work collaboration and AI innovation. Join us as we explore the key highlights, from inspirational keynote speeches by Fareed Zakaria and Erik Brynjolfsson to hands-on product demos and a bustling expo floor featuring Webex integrations and an AI hub. Whether you're attending in person or virtually, we've got you covered. Learn about the customizable swag options, discover the must-see sessions, and get tips on how to navigate the agenda to maximize your experience. Plus, don't miss the chance to hear about the epic concert party featuring Alter Ego, the Canadian party band known for their electrifying two-hour sets with costume changes! WebexOne 2024 promises an exciting, packed schedule from October 21 to 24, in Fort Lauderdale, FL, offering a unique mix of training programs, keynotes and breakouts, expo and product demos, networking opportunities, and an awards ceremony. Tune in to get all the insights you need to make the most of this transformative event, whether you're attending live or catching up on- demand. As a podcast listener, use this special discount code WX12024 at WebexOne.com to save hundreds on your ticket! Resources https://www.webexone.com/ Cisco guest: Andrew Pearson, Director, Event Marketing, Cisco Cisco Champion hosts: David Macias, Independent Consultant Ruth Duncan, Customer Success Manager, ScanSource Rickey Keith, Consulting Systems Engineer, World Wide Technology Moderator Danielle Carter, Customer Voices and Cisco Champion Program, Cisco

Hearing and being heard is essential in effective collaboration, but with today's distributed, hybrid workforce, challenges like background noise and network disruptions can result in poor communication. With Webex, you can have crystal clear interactions despite poor network conditions or while in a noisy environment. The new Webex AI Codec (now available) brings generative AI-based enhancements that ensure outstanding voice quality for every call and meeting. What we will cover: -Fundamentals of modern digital voice communications -Limitations of existing technology -Webex AI Codec -Pervasive AI across the Webex platform Resources https://www.webex.com/gp/webex-ai-codec.html https://blog.webex.com/hybrid-work/next-level-audio-with-webex-ai-codec/ Cisco guests Ashish Chotai, Director, Head of Product, Webex Media & AI Cisco Champion hosts Sebastian Leuser, Solution Architect, Deutsche Telekom Sijbren Beukenkamp, Director, 3Corners Jason Dave, Infrastructure and Security Director, AbelsonTaylor Amr Nasher, Founder and Managing Director, Twaasol Moderator Danielle Carter, Customer Voices and Cisco Champion Program, Cisco

Elizabeth Bieniek, author of Cake on Tuesdays: 25 Lessons To Unlock Corporate Innovation, shares her blueprint for executing change within complex organizations. She co-founded Webex Hologram, the industry's first holographic collaboration system, while at Cisco and here explores the intricacies of innovation and leadership, offering valuable insights for aspiring innovators inside and outside of large companies with gems like “find the angel in the marble,” “add oil and reduce friction,” “nobody cares until you make them” and the hilarious “don't be a flat squirrel.”

In the latest episode of the Skift Meetings Podcast, we take a deep dive into event tech based on the findings of the Skift Meetings Event Tech Almanac 2024. We explore the significant transformations the event tech sector has undergone and discuss the evolving demands on event tech and the latest solutions on offer. Major Industry Shifts The pivot to virtual event platforms during the pandemic marked a turning point for the industry. Companies like Hopin experienced meteoric rises but faced challenges that led to a decline and eventual sale of assets. Meanwhile, stalwarts like Cvent have shown resilience, maintaining their footholds amid fluctuating market dynamics. Recent movements, such as Webex's decision to stop marketing products to planners, highlight the sector's ongoing realignments. These changes underscore the industry's volatility and the necessity for adaptability among leading players. Platform Evolution This year's Event Tech Almanac focuses on a curated list of 85 key platforms across twelve different types. The concentrated analysis provides insights into essential features like integration capabilities and complex pricing models. The report also emphasizes the critical need for robust data security and transparent pricing structures. These elements reflect the sector's response to demands for greater clarity and accountability in service offerings. Data Security and Ownership Concerns Data security is more important than ever in event technology. The almanac's findings strongly emphasize robust data protection measures, a response to the growing concerns about data privacy across digital platforms. Data ownership models among different providers are crucial considerations for planners concerned with data sovereignty and security. Shared versus exclusive data rights have clear implications with potential risks and benefits. Future Trends and AI Integration Looking ahead, the integration of artificial intelligence stands out as a promising development within event technology. AI is set to play a significant role in refining user engagement and simplifying complex operational processes through automation and predictive analytics. AI will undoubtedly be leveraged to enhance event planning and execution, potentially transforming the landscape of event tech by making platforms more intuitive and responsive. Conclusion The Skift Meetings Event Tech Almanac 2024 is an essential resource for understanding the complexities and dynamic nature of the event technology sector. Available for free download, it offers a wealth of information and strategic guidance crucial for navigating the evolving market.

Are you and your business truly leveraging the power of AI in your workplace, or are we just scratching the surface amid the widespread hype? Today, I'm joined by Aruna Ravichandran, the dynamic Senior Vice President and Chief Marketing and Customer Officer at Webex by Cisco, who is making significant strides in technological and workforce transformations. Broadcasting from the vibrant Cisco Live event in Las Vegas, Aruna brings over two decades of experience from some of the most influential tech companies worldwide. In today's episode, Aruna will explore the evolving landscape of work and the transformative role of AI. With her robust background in engineering and marketing, she is ideally positioned to discuss the convergence of technology and customer engagement. Aruna is not just a leader in digital marketing strategies; she's also a staunch advocate for women in STEM and brings perspectives on the future of work that are both innovative and deeply inspiring. So, hold on tight as we dive into a conversation that promises to expand your understanding of AI's impact on professional environments. Aruna, a massive welcome to the show! Could you start by telling us a bit about your role and the exciting developments you've seen at Cisco Live? Listeners, as we navigate through these insights, what are your thoughts on the role of AI in enhancing workplace efficiency and transforming business operations? How do you see these advancements influencing your industry or personal career trajectory? I invite you to share your views and join the conversation.

OpenAI insiders describe a culture of recklessness and secrecy. Concerns over Uganda's biometric ID system. Sophos uncovers a Chinese cyberespionage operation called Crimson Palace. Poland aims to sure up cyber defenses against Russia. Zyxel warns of critical vulnerabilities in legacy NAS products. Arctic Wolf tracks an amateurish ransomware variant named Fog. A TikTok zero-day targets high profile accounts. Cisco patches a Webex vulnerability that exposed German government meetings. On our Learning Layer segment, host Sam Meisenberg and Joe Carrigan continue their discussion of Joe's ISC2 CISSP certification journey, diving into Domain 7, Security Operations. A Canadian data breach leads to a class action payday.  Our 2024 N2K CyberWire Audience Survey is underway, make your voice heard and get in the running for a $100 Amazon gift card. Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. Learning Layer On our Learning Layer segment, host Sam Meisenberg and Joe Carrigan continue their discussion of Joe's ISC2 CISSP certification journey using N2K's comprehensive CISSP training course, CISSP practice test, and CISSP practice labs. Sam and Joe dive into Domain 7, Security Operations, and tackle the following question: Which of the following is the MOST important goal of Disaster Recovery Planning? Business continuity Critical infrastructure restoration Human Safety Regulatory compliance Selected Reading OpenAI Whistle-Blowers Describe Reckless and Secretive Culture (The New York Times) Uganda: Yoweri Museveni's Critics Targeted Via Biometric ID System (Bloomberg) Chinese South China Sea Cyberespionage Campaign Unearthed (GovInfo Security) Palau confirms 'major' cyberattack, points to China (Digital Journal) Poland to invest $760 million in cyberdefense as Russian pressure mounts (The Record) 'NsaRescueAngel' Backdoor Account Again Discovered in Zyxel Products (SecurityWeek) Arctic Wolf sniffs out new ransomware variant (CSO Online) CNN, Paris Hilton, and Sony TikTok accounts hacked via DMs (Security Affairs) Cisco Patches Webex Bugs Following Exposure of German Government Meetings (SecurityWeek) ICBC must pay $15K to all who had data breached before JIBC attacks (Vancouver Sun)  Share your feedback. We want to ensure that you are getting the most out of the podcast. Please take a few minutes to share your thoughts with us by completing our brief listener survey as we continually work to improve the show.  Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at cyberwire@n2k.com to request more info. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices

Sramana Mitra is the founder and CEO of One Million by One Million (1Mby1M), the world's first and only global virtual incubator/accelerator. Its goal is to help a million entrepreneurs globally reach a million dollars in annual revenue, build a trillion dollars in global GDP, and create 10 million jobs.Since its founding in 2010, 1Mby1M has become a powerful platform for democratization of entrepreneurship acceleration.Sramana also developed 1Mby1M's Incubator-in-a-Box methodology for Corporate Incubation that is used by enterprises to manage internal and external innovation endeavors.In 2015, LinkedIn named Sramana one of their Top 10 Influencers alongside Bill Gates and Richard Branson.Sramana has been an entrepreneur and a strategy consultant in Silicon Valley since 1994. Her fields of experience span from hardcore technology disciplines like Artificial Intelligence, Cloud Computing and Semiconductors, to sophisticated consumer marketing industries including e-commerce, fashion and education.As an entrepreneur CEO, Sramana founded three companies: Dais (off-shore software services), Intarka (sales lead generation and qualification software using Artificial Intelligence algorithms; VC: NEA) and Uuma (online personalized store for selling clothes using Expert Systems software; VC: Redwood). Two of these were acquired, while the third received an acquisition offer from Ralph Lauren which the company did not accept.As strategy consultant, Sramana has consulted with over 80 companies, including public companies such as SAP, Cadence Design Systems, Webex, KLA-Tencor, Best Buy, MercadoLibre and Tessera among others. Her work has also included numerous startups and VCs.Sramana has a Masters degree in EECS from MIT and a Bachelors degree in Computer Science and Economics from Smith College.From 2000 to 2004, Sramana chaired the MIT Club of Northern California's entrepreneurship program in Silicon Valley.Learn more at www.1Mby1M.com

GDP Script/ Top Stories for May 31st Publish Date:  May 31st              From the Ingles Studio Welcome to the Gwinnett Daily Post Podcast. Today is Friday, May 31st and Happy 94th Birthday to actor Clint Eastwood.   I'm Bruce Jenkins and here are your top stories presented by Gwinnett KIA Mall of Georgia. Gwinnett Police Helicopter Helps Locate Missing Child Computer Glitch Sends Tax Appeal Hearings Email to Many Gwinnettians Marine From Buford Carries Honor and Remember Flag at Virginia Run for The Fallen Memorial Run All of this and more is coming up on the Gwinnett Daily Post podcast, and if you are looking for community news, we encourage you to listen daily and subscribe! Break 1: MOG   STORY 1: Gwinnett Police Helicopter Helps Locate Missing Child Gwinnett County Police found a critically missing 15-year-old girl on Wednesday using a police helicopter. The girl's mother reported her missing around 11:40 a.m. after an argument, discovering she had left their Lawrenceville home without shoes. Due to a medical condition requiring supervision, the Gwinnett Police Aviation Unit was called in. The helicopter quickly located the girl, and officers on the ground, guided by Corporal Hanna, found her upset but safe on a sidewalk. Hanna calmed the girl and safely returned her home. The case showcased the police department's coordinated efforts and crisis training. STORY 2: ERROR: Computer Glitch Sends Tax Appeal Hearings Email to Many Gwinnettians On Memorial Day, many Gwinnett County homeowners received erroneous emails about participating in Board of Equalization appeal hearings due to a computer glitch. The emails, sent between 10:42 and 11:43 a.m., were caused by a coding error and affected "several thousand" homeowners. The emails, which included WebEx links for hearings, caused confusion and concerns about potential scams. Arefeen Chowdhury, a candidate for Gwinnett tax commissioner, demanded answers. The county sent a follow-up email explaining the mistake and has taken steps to correct the issue and prevent future occurrences. STORY 3: Marine From Buford Carries Honor And Remember Flag at Virginia Run For The Fallen Memorial Run On May 4, U.S. Marines with the Security Battalion participated in the 12th Annual Virginia Run for the Fallen at Marine Corps Base Quantico, running with the American and Honor and Remember flags. The event, involving Gold Star families and veterans, is part of a four-day, 250-mile tribute to honor Virginia service members who died during the War on Terror. Lance Cpl. Jacob Shelton and Cpl. Jose Crosby carried the flags for this segment, joined by Cpl. Marina Camponescki and Cpl. Jorge Ruiz. Eight Marines volunteered to honor 18 fallen service members from all U.S. Armed Forces branches. We have opportunities for sponsors to get great engagement on these shows. Call 770.874.3200 for more info. We'll be right back.   Break 2: TOM WAGES   STORY 4: Biden administration, Georgia officials applaud debut of Plant Vogtle expansion On May 29, Georgia Power announced that the Unit 3 nuclear reactor at Plant Vogtle is fully operational. U.S. Energy Secretary Jennifer Granholm and National Climate Advisor Ali Zaidi will celebrate this milestone, highlighting Plant Vogtle as the largest U.S. nuclear power plant and a major source of carbon-free electricity. The expansion, completed after 15 years and $36.8 billion, is expected to power one million homes and create high-quality jobs. However, a report by Georgia consumer groups criticizes the project for severe cost overruns and delays, estimating significant future rate hikes for Georgia Power customers. STORY 5: New study suggests statins may help prevent cancer A new study suggests that statins, commonly used to lower cholesterol, may also prevent cancer by blocking a key inflammatory protein. Published in Nature Communications, the research shows that statins can obstruct the TLR3/4 and TBK1-IRF3 pathways, which are involved in cancer development from chronic inflammation. Led by Professor Shawn Demehri of Massachusetts General Hospital, the study found that the statin pitavastatin effectively suppresses the IL-33 protein, reducing inflammation and preventing cancer in mice. Analysis of health records from over 200 million people indicated that pitavastatin use is linked to a significantly lower risk of chronic pancreatitis and pancreatic cancer. The findings suggest that statins may offer a safe and effective means to combat inflammation-related cancers.   We'll be back in a moment.   Break 3: INGLES 7   STORY 6: Atlanta Women's Chorus to Perform Saturday at Lawrenceville Arts Center The Atlanta Women's Chorus will present "Phoenix Rising," a multimedia performance commemorating American history with a hopeful message of inclusiveness, this Saturday at the Lawrenceville Arts Center. The two-hour show, directed by Melissa Arasi, explores themes from the Civil War to gay rights and Black Lives Matter, aiming to unite and inspire without judgment. Celebrating its 10th anniversary, the chorus partners with Women Engaged, a nonprofit promoting women's rights and civic engagement. The performance includes choral music, actors, speakers, and video segments. For more information and tickets, visit www.voicesofnote.org. STORY 7: Abril Olivas tapped to serve as Barrow County Clerk Abril Olivas has been appointed as the new clerk for Barrow County Government, starting June 3. She will manage official county records and provide executive support to the Board of Commissioners and the County Manager. Currently the Deputy Clerk for Hall County, Olivas brings extensive experience in administrative and local government roles. Barrow County Manager Srikanth Yamala praised her skills and energy. Olivas, a member of the Georgia Clerks Association, has also worked as a legal assistant for 11 years. She expressed enthusiasm about her new role and commitment to serving Barrow County.   We'll have final thoughts after this.   Break 4: INGLES 8   Signoff – Thanks again for hanging out with us on today's Gwinnett Daily Post Podcast. If you enjoy these shows, we encourage you to check out our other offerings, like the Cherokee Tribune Ledger Podcast, the Marietta Daily Journal, or the Community Podcast for Rockdale Newton and Morgan Counties. Read more about all our stories and get other great content at gwinnettdailypost.com Did you know over 50% of Americans listen to podcasts weekly? Giving you important news about our community and telling great stories are what we do. Make sure you join us for our next episode and be sure to share this podcast on social media with your friends and family. Add us to your Alexa Flash Briefing or your Google Home Briefing and be sure to like, follow, and subscribe wherever you get your podcasts. Produced by the BG Podcast Network   Show Sponsors: www.ingles-markets.com  www.wagesfuneralhome.com www.kiamallofga.com   #NewsPodcast #CurrentEvents #TopHeadlines #BreakingNews #PodcastDiscussion #PodcastNews #InDepthAnalysis #NewsAnalysis #PodcastTrending #WorldNews #LocalNews #GlobalNews #PodcastInsights #NewsBrief #PodcastUpdate #NewsRoundup #WeeklyNews #DailyNews #PodcastInterviews #HotTopics #PodcastOpinions #InvestigativeJournalism #BehindTheHeadlines #PodcastMedia #NewsStories #PodcastReports #JournalismMatters #PodcastPerspectives #NewsCommentary #PodcastListeners #NewsPodcastCommunity #NewsSource #PodcastCuration #WorldAffairs #PodcastUpdates #AudioNews #PodcastJournalism #EmergingStories #NewsFlash #PodcastConversationsSee omnystudio.com/listener for privacy information.

The US healthcare sector is struggling to recover from a cyberattack. Russia listens in via Webex. The former head of NCSC calls for a ransomware payment ban. An Indian content farm mimics legitimate online news sites. The FTC reminds landlords that algorithmic price fixing is illegal. FCC employees are targeted by a phishing campaign. Experts weigh in on NIST's updated cybersecurity framework. Police shut down the largest German-speaking cybercrime market. Guest Mike Hanley, Chief Security Officer and the Senior Vice President of Engineering at GitHub, shares insights with Ann Johnson of Afternoon Cyber Tea. And celebrating the most inspiring women in cyber. Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest Guest Mike Hanley, Chief Security Officer and the Senior Vice President of Engineering at GitHub, shares insights with Ann Johnson of Afternoon Cyber Tea. You can hear their full discussion here, and tune in to Microsoft Security's Afternoon Cyber Tea every other Tuesday on the N2K's CyberWire Network.   Selected Reading Health-care hack spreads pain across hospitals and doctors nationwide (Washington Post) Russia's chief propagandist leaks intercepted German military Webex conversation (The Record) Cyber ransoms are too profitable. Let's make paying illegal (The Times UK) News farm impersonates 60+ major outlets: BBC, CNN, CNBC, Guardian… (Bleeping Computer) Price fixing by algorithm is still price fixing (Federal Trade Commission) FCC Employees Targeted in Sophisticated Phishing Attacks (SecurityWeek) Industry Reactions to NIST Cybersecurity Framework 2.0: Feedback Friday (SecurityWeek) Germany takes down cybercrime market with over 180,000 users (Bleeping Computer) Exceptional Women Recognised for Contribution to Cyber Industry at Most Inspiring Women in Cyber Awards 2024 (IT Security Guru) Share your feedback. We want to ensure that you are getting the most out of the podcast. Please take a few minutes to share your thoughts with us by completing our brief listener survey as we continually work to improve the show.  Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at cyberwire@n2k.com to request more info. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © 2023 N2K Networks, Inc.