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"Customers are already dialed in." This is one of my favorite quotes from the interview I had with today's guest. The industry has largely been focused on educating customers about coffee but not very good about educating themselves about the customer, and even less concerned about meeting people where they are or even celebrating their tastes. How can we approach the regular people that make up most of our customer base in a way that edifies instead of discourages? That's what Matthew Bryce of Seven Sleepers Coffee Labs is here to talk about! Matthew Bryce is a results-driven leader with over a decade of experience enhancing customer service, retail and food service operations. A specialist in elevating customer experiences, optimizing processes, and driving measurable improvements in sales, team productivity and quality of engagement. With his extensive industry experience and people-first communal focus, his company Seven Sleepers Coffee Labs has been able to excite people about coffee through experiences and conversation. I am grateful for this discussion and hope you all are encouraged to take action on the insights Matthew shares. Link: https://www.instagram.com/sscoffeelabs/ Related Episodes: 333: Bridging the Professional and Home Barista Gap w/ Lance Hedrick of Onyx Coffee Lab 216 : Helping your Customers Brew at Home w/ Brian Beyke , I Brew my own Coffee Podcast 432 : How to Win in Specialty Retail Coffee Sustainability Series #4 : Consumer 360: Encore Episode! Hosting Consumer Coffee Classes: 7 Tips for Success INTERESTED IN 1:1 CONSULTING AND COACHING? If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email chris@keystothshop.com of book a free call now: https://calendly.com/chrisdeferio/30min Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs! www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com
If you've listened to our show long enough you would know that it's Kenny versus Fred and Ryan when it comes to coffee. Kenny isn't not much of a coffee drinker but those guys can't live without. But I'm sure there are lots of other coffee and bourbon drinkers out there and you see things like "barrel aged" coffee and immediately gravitate towards it. I mean, how could you not? We should be barrel-aging everything! But there are more correlations between coffee and bourbon that I never knew of so that's why we invited Brian Beyke on the show. He's the Director of Coffee for Quills in Louisville and has been all-in on coffee and bourbon for a long time. In this episode, we scratch an itch to ask all the questions about coffee that we've always wanted to know such as the difference in beans from small versus large scale producers, the "rare" coffee scene, buzzwords to watch out for, and Brian gives us the low-down if barrel-aging is a gimmick. Show Notes: Above the Char with Fred Minnick (@fredminnick) talks about palette fatigue. How did you find your path into coffee? Do you need to spit coffee while tasting? What notes in coffee are you looking for when tasting? Is there a three-tier system with coffee? What's the difference in the beans that you get versus the big name brands? Is there a "rare" coffee scene? What are the buzzwords in coffee that you need to watch out for? If bourbon is synonymous to Kentucky then what is the coffee equivalent? What's the professional consensus of Keurig? Does roasting line up with toasting or charring of barrels? What's best method for barrel-aging coffee? How do you adapt the coffee for a cold brew or nitro? Is there a secondary market for rare coffee? Is the coffee flavor wheel different than the bourbon flavor wheel? @abandoncoffee @abandonbourbon Support this podcast on Patreon
The journey of a barista often will lead to management. That particular role of leadership in the cafe comes with a host of changes that call on people to not only care for the quality and operations of the cafe, but the people themselves. Today we are going to be talking with Justin Duenne of Quills Coffee, a manager whose journey into the role is marked by a focus on team and the constant goal of providing a great experience for both barista and guest alike. Justin began working in coffee in 2018 with Quills Coffee in Indianapolis. With a passion for coffee and community growing, Justin stepped into a manager role for the Indianapolis shop. Throughout this time he's helped Quills Indianapolis step into a new chapter of the company and location. Justin is also an accomplished musician and songwriter. In this conversation we will be talking about Justin's jouney into coffee and then into management and the lessons he has learned regarding leadership, and the importance of a great team We cover: Becoming a barista Taking on and learning leadership Lessons in teamwork and relying on others Hiring and creating the vibe Delivering a great coffee experience The connection between music performance and management Thankfulness and the importance of perspective Links: www.quillscoffee.com Justin on Instaram @justinduennemusic Justin's music on Spotify Related Episodes: 054 : Founder Friday w/ Nathan Quillo, Quills Coffee 216 : Helping your Customers Brew at Home w/ Brian Beyke , I Brew my own Coffee Podcast 336: A Cafe Leadership Masterclass w/ Selina Viguera of Blue Bottle Coffee 366: A Conversation w/ Chris Baca of Cat and Cloud Coffee Interested in leveling up your coffee shop or setting up 1:1 coaching? Click here to schedule a free consulting discovery call with KTTS Click here to book a formal one-on-one consulting call! Visit our amazing Sponsors! www.groundcontrol.coffee www.pacficfoodservice.com www.coffeefest.com
Innovation in the coffee industry is no longer just about large companies tweaking their standard equipment, but it is becoming democratized through small companies bringing their ideas to market through networking, research, and good old fashioned hard work. Today we are going to be talking with 2 of the 3 founders of one such company who sought to create the brew they always wanted but could not find. WE sit down with Michael Butterworth and Ozgur Jerdan of Etkin Design! Etkin believes that when brewing coffee, you shouldn't have to choose between batch size and quality. If you brew coffee for your friends and family, you're often stuck making multiple batches. The Etkin Dripper is a new, flat-bottom coffee dripper optimized to make up to one liter of coffee. Its proprietary design helps ensure an even extraction and ideal brew time resulting in a sweeter, more full-bodied cup of coffee. Michael is a long time industry pro who has been a Q Grader, competitor, cafe trainer, and is an active AST certified trainer Ozgur is from Istabul,Turkey where the brewer is made with local porcelain and has a long history in academia around ESL, education, and organizational direction. Aaron O'Neal is the other cofounder who is not present in this interview. His history and expertise is in the work of media and marketing consultation and leadership as well as a deep love and enthusiasm for coffee. In our conversation today we explore the story of how these three friends conceptualized and brought this brewer to market, the relationships, challenges, and what their story means for innovation, hospitality, and how we enjoy coffee at home. We Cover: Unique journey to market Hospitality Proper brewing geometry Creating ease for hosting Relationships in business Crowd funding and democratizing innovation Building trust with the manufacturer Turkish culture of hospitality Is home brewing tech too complex? Consumer journey and goals Links: https://etkincoffee.com/ @etkindesign Related episodes: 016: Raising the Bar on your Customer Experience w/ Michael Butterworth 360: Encore Episode! Hosting Consumer Coffee Classes: 7 Tips for Success Sustainability Series #4 : Consumer 092 : Tony “Tonx” Konecny of Yes Plz : Consumer Accessibility, roasting, 3rd wave, subscription 349 : Talking About 21st Century Coffee w/ Kenneth Davids 216 : Helping your Customers Brew at Home w/ Brian Beyke , I Brew my own Coffee Podcast 333: Bridging the Professional and Home Barista Gap w/ Lance Hedrick of Onyx Coffee Lab Interested in leveling up your coffee shop? Click here to schedule a free consulting discovery call with KTTS Click here to book a formal one-on-one consulting call! Visit our amazing Sponsors! www.groundcontrol.coffee www.pacficfoodservice.com www.coffeefest.com
Take part in a journey to build a bourbon brand. Brian Beyke sits down with the founders of the top whiskey podcast, Kenny and Ryan of Bourbon Pursuit, to figure out what it takes to bring their whiskey label to life. Experience the highs, lows, and everything in between from investments, filling barrels, and shipping bottles. Special episodes will feature in-depth tasting notes for single barrel releases. It's your chance to have the first-ever inside look into the bourbon business and learn about the whiskey industry with Pursuit Spirits.
Home brewing is gaining more and more ground as our customers, who would normally come in to he shop, are brewing at home and looking for ways to replicator’s the coffee they love in the shop. This time in coffee history will likely lead to a permanent rise in the number of people brewing coffee at home and subequently a rise in whole bean sales. How we show up for them and help facilitate their success with our coffee really matters. We need to embrace and equip the home brewer and to help us do that we are hearing from the one and only, Brian Beyke, of the I Brew my own Coffee Podcast. Brian is the Director of Coffee for Quills Coffee, Co-host of the Unwrapped Chocolate Podcast, and lover of all things bourbon and whiskey. He is also the host of the I Brew my own Coffee Podcast, an award winning podcast hosted by himself and Bryan Schiele talking about the stories, coffee, gear, techniques, philosophies, and people that make up the wonderful world of home coffee brewing. IBMOC is now officially and has relaunching after 3 years with Mr. Beyke at the helm. Today we will be talking with Brian about our role in the shop to help people successfully brew coffee at home and build trust while doing it. We cover: Accessibility and trust Importance of water Understanding the customers Communicating with customers effectively The state of home brewing compared to the industry Where we need to focus as we look to the future post-COVID Links: IBMOC Podcast IBMOC Instagram Brian's Instagram Unwrapped: A conversation About Chocolate Related Episodes: 37: Chocolate and Coffee w/ Brian Beyke Supplying and Selecting Equipment w/ Steve Rhinehart Consumer Revolution w/ Kevin Sinnott Hosting Consumer Coffee Classes How to Taste Coffee w/ Steve Cuevas The BEST in commercial coffee equipment www.prima-coffee.com/keys Want the best plant based beverage for your coffee drinks? www.pacificfoods.com/food-service
...............BACK.TO.THE.SEA........................................... By Anatoly Brooks http://www.filefactory.com/file/u9sha2xemmt/BACKtoTheSea.mp3 01. Whitetree – Light on light 02. UNKLE – The piano echoes 03. Hu Zi & Wang Juan – 兩個人的旅行 04. Adam & Alma – Back to the sea 05. Clogs – Last song (feat. Matt Berninger) 06. Mojave 3 – You’re beautiful 07. Brian Beyke – Nine 08. VAST – One more day 09. Piana – Hydrangea 10. Jenifer Ávila – El tranvía 11. Arco – Eyes to see 12. Calla – Defenses down 13. The Land of Nod – Reality channel 14. Texas Pandaa – Blind 15. Villagers – The waves 16. Julia Holter – World 17. Bernardo Sassetti – Do silêncio/revelação 18. L. Pierre – Exits 19. Roy Harper – January man Total time - 1.18:07 A photo by A. Brooks Sultry voice of Radio Etiopia – Ana Ribeiro www.radioetiopia.com Phase 108.1: http://www.phase108.net/Show.aspx?podcastId=13 https://radiolisboa.pt/
Scott discusses old Wild Turkey dustys and favorite bottles with Jay Tedder, Brian Beyke, and Chris Rogers at Ben's humble abode.
Chocolate and coffee seem to be made for each other! Whether you are having a simple well made mocha or pairing a bar with a single origin espresso, chocolate can compliment, enhance, and make more accessible the specialty coffee we serve. Yet, as much as we know about coffee, we tend to fall short when it comes to this very important part of our shops menu and offerings. This week we are talking with coffee pro and chocolate enthusiast, Brian Beyke to help us understand the world of craft chocolate and how we can make steps to level up our chocolate offerings in the cafe to better compliment the coffee we are so proud of. I learned a lot in this chat and I know you will too! Enjoy! Brian is the Director of Digital Sales, Marketing, and Communications for Quills Coffee in Louisville, KY. He is also a co-host of both the I Brew My Own Coffee Podcast and Unwrapped - A Conversation About Chocolate podcasts. LINKS: I Brew My Own Coffee Podcast Unwrapped: A conversation About Chocolate Tasting Sheet from Brian's Friend in Nashville Quills Coffee Craft Chocolate Makers Mentioned: Soma Dick Taylor Bellflower Patric Charmschool Ritual VISIT OUR SPONSOR!
In case you hadn't heard, one of our own, Mr. Brian Beyke, is has qualified to compete in this year's national Brewers Cup competitions in Seattle, WA. We're talking at length about his road leading up to the qualifiers as well as what he's doing to prepare for brewing on the big stage. Lots of goodies in this episode ... we hope you enjoy!
In this episode we interview I Make My Own Coffee Podcast hosts Bryan Schiele and Brian Beyke, winner of the 2016 Sprudgie Award for Best Podcast.
We are celebrating the finalists in the 2016 Sprudgie Awards. Notable Roaster Each year our readers nominate outstanding coffee roasters around the world for the Notable Roaster Sprudgie Award. Unlike many of the other categories, Notable Roaster nominees need not be brands or products that debuted in 2016; rather, we look to this award as a way for our readers to honor coffee roasting companies, big and small, that turned in an especially notable year of work. This year’s nominees are: Counter Culture Coffee (Durham, North Carolina) Koppi (Helsingborg, Sweden) Colonna Coffee (Bath, United Kingdom) Market Lane Coffee (Melbourne, Australia) Populace Coffee (Detroit, Michigan) Starbucks Reserve (Seattle, Washington) Best New Cafe Cafes are the beating heart of coffee culture, and each year we are delighted to see the cafe form grow and morph in new and exciting ways. Our readers have selected a stunning array of new cafes from around the world for this year’s Sprudgie Awards, each of which opened during the past calendar year. And the nominees are: La Marzocco Cafe at KEXP (Seattle, Washington) La Fontaine de Belleville (Paris, France) Tartine Manufactory (San Francisco, California) Black Fox Coffee (New York City) Cat & Cloud Coffee (Santa Cruz, California) All Day MIA (Miami, Florida) Best New Product New products drive innovation in the coffee world, for both consumers and professionals alike. Some of these products live behind the coffee bar, making your experience more delicious one cup at a time. Others are bold, public-facing products that speak directly to consumers. The nominees for Best New Product in 2016 are: La Bodega Coffee (Minneapolis, Minnesota) Sudden Coffee (San Francisco, California) Ona Coffee Distributor (Canberra, Australia) Third Wave Water (Cedarville, Ohio) Baratza Sette Grinder (Bellevue, Washington) Handground Precision Coffee Grinder (Dallas, Texas) Best Coffee Video / Film Coffee is a multimedia platform, inspiring expression across a variety of mediums. Each year we honor an excellent coffee video or film as part of our Sprudgie Awards tradition. This year’s nominees include a feature-length film; short promotional videos; a much-discussed speech delivered at a live speaking event; a body of work across an entire YouTube channel; and a coffee-forward dramedy on Netflix. And the nominees are: The Coffee Man — Directed by Jeff Hann, produced by Roland Fraval. Stumptown Coffee x Portland Trail Blazers — Directed by Tim Wenzel @RealChrisBaca on Youtube — Directed and produced by Chris Baca Dapper & Wise: “Too Full” — Directed by Grahm Doughty “Coffee I Love You But You’re Bringing Me Down” — Talor Browne & Tamper Tantrum “Gilmore Girls: A Year In The Life” — From executive producers Amy Sherman-Palladino and Daniel Palladino Best Coffee Writing Coffee’s relationship to the written word is ever-changing. From professional blogs with an industry focus to irreverent Twitter accounts and landmark expressions of personal experience, this year’s crop of Best Coffee Writing nominations takes all kinds. And the nominees are: Matt Perger for Barista Hustle Scott Rao for ScottRao.com/blog Andy Newbom & Andrew Russo for Coffee Spanish For Coffee Buyers @ColdBrew420 on Twitter James Hoffmann for JimSeven.com Michelle Johnson for The Chocolate Barista: “The Black Cup of Excellence” Notable Coffee Producer Without coffee producers, there would be no coffee. Artisan growers are pushing boundaries every day by creating delicious coffees that express terroir and intent in equal measure. This year’s list of nominees includes some familiar names, plus several first-time noms, including our first-ever nominee from Burundi. Elkin Guzman for Finca El Mirador (Colombia) Aida Batlle for Aida Batlle Selection (El Salvador) Benjamin Paz for Beneficio San Vicente (Honduras) Gilberto Baraona for Finca Los Pirineos (El Salvador) Angele Ciza and Consolata Ndayishimye for Kahawa Link Company (Burundi) Jamison Savage and Leslie H. Freitag for Finca Deborah (Panama) Best Coffee Magazine We are currently in a golden age for print coffee magazines, with gorgeous new glossies rubbing shoulders with established favorites. We predict a tough, close vote for this year’s Sprudgie Award for Best Coffee Magazine. Standart Magazine (Nitra, Slovakia) Drift (New York, NY) Barista Magazine (Portland, OR) Fresh Cup (Portland, OR) Caffeine Magazine (London, UK) Brygg (Oslo, Norway) Nicest Package Design and packaging have never been more important to the coffee experience. Each week we feature coffee branding from around the world as part of our Nice Package feature series on Sprudge. This year we’re honoring packaging with the coveted Sprudgie Award for Nicest Package. Parlor Coffee (Brooklyn, NYC) Five Elephant (Berlin) La Cabra (Aarhus, Denmark) Playground Coffee (Hamburg) (via Dribble) Methodical Coffee (Greenville, SC) (via Packaging of the World) Square Mile Coffee (London) Best Coffee Subscription Each year the field for coffee subscription services becomes more and more crowded, making this particular field of Sprudgie Award noms increasingly essential. Only one of the nominated services can win, but each of the finalists you selected are doing exemplary work for happy subscribers worldwide. Kaffebox (Oslo, Norway) Mistobox (Phoenix, Arizona) The Coffeevine (Amsterdam, The Netherlands) Barista Hustle Superlatives (Melbourne, Australia) Collected Coffee (New York, NY) Bean Portal (Gothenburg, Sweden) Best Coffee Podcast It’s never been a better time to be a coffee podcast lover, with long-running series and newcomers alike vying for ear time on your drive home. That’s why we added this new category to the 2016 Sprudgie Awards. For the first time, here are your nominees for Best Coffee Podcast: Cat & Cloud Coffee Podcast — Jared Truby and Chris Baca Tamper Tantrum — Stephen Leighton and Colin Harmon, produced by Jenn Rugolo I Brew My Own Coffee — Brian Beyke and Bryan Schiele Opposites Extract — Joe Marrocco and Meister, produced by Andy Reiland Unpacking Coffee — Raymond and Kandace Brigleb Coffee Awesome —Bjørg Brend Laird Finest Coffee Event Another new category for the 2016 Sprudgies, this is an opportunity for our readers to honor unique coffee events around the world. From long-running international affairs to plucky brand new indie fairs, our first-ever field of nominees in this category run the gamut of event experiences. The first set of nominees for Finest Coffee Event are: The 2016 SCAA Event — Produced by the Specialty Coffee Association of America The 2016 London Coffee Festival — Produced by Allegra Events The 2016 Mid-Atlantic Northeast Coffee Conference (MANE) — produced by Rik Kleinfeldt and New Harvest Coffee Roasters The 2016 Berlin Coffee Festival —Produced by Cory Andreen and The Berlin Coffee Festival The 2016 Tokyo Coffee Festival — Produced by Yuji Otsuki and the Tokyo Coffee Festival Barista Connect London — Produced by Sonja Zweidick and Barista Connect Outstanding Achievement in The Field of Excellence The most important Sprudgie Award is the hardest to define—this award is given to groups or individuals our readers seek to honor for their contribution to the wider coffee culture. Past awards have gone to remarkable coffee producers, game-changing green buyers, globe-spanning event organizers, and even an entire nation’s coffee growers. This year we’re overjoyed at the nominees you’ve selected for our Outstanding Achievement in The Field of Excellence. Your nominees are: Michelle Johnson for The Chocolate Barista Jenn Chen for collected 2016 works Helen Russell & Brooke McDonald for Equator Coffees Laila Wilbur and Tracy Ging for The Coffeewoman Sonja Zweidick for Barista Connect Erna Knutsen for lifetime contributions to specialty coffee http://sprudge.com/vote
Epic Gaming Night Podcast | Board Games Table Top & Card Games
This week we talk to Brian Beyke about board games, customer service and Coffee! What we have been playing!? (Brian) Jungle Speed (Roy) Karuba, Tales of the Arabian Nights, Champions of Midgard, Race for the Galaxy (Rob) Unicorn Glitterluck (Matt) Pandemic Legacy Topic: Brew the best What is your favorite tabletop game? Summoner Wars Games talked about during the podcast Summoner Wars Vassal Zertz Zendo Seafall Caravans Junk Art Imhotep Ashes: Rise of the Phoniexborn Coffee talked about during the podcast Ethiopian Kayon Mountain Inkwell House Blend Guatemala San Pedro Esmeralda/Gesha Kopi Luwak Follow Brian Beyke On instagram https://www.instagram.com/abandoncoffee/ On Twitter https://twitter.com/bbeyke Check out http://quillscoffee.com Check out Brian’s coffee podcast I Brew My Own Coffee @ http://www.ibrewmyowncoffee.com/ or any otherplace you find podcasts Follow Epic Gaming Night @EpicGamingNight on Twitter and Instagram EpicGamingNight.com www.youtube.com/c/epicgamingnight Glow in the dark tshirts!!! Analoggamer.com/Epicgamingnight Follow, like,subscribe, iTunes reviews! Facebook!!
We're excited to announce that Brian Beyke and Bryan Schiele are taking over as hosts of the I Brew My Own Coffee podcast! We'd also like to say how much we appreciate all the great work and love that Alex Carpenter put into building this amazing platform. Thanks Alex! This week we're talking about brewing coffee at the office, and some of the devices and techniques we've had success with. We also talk about a couple of interesting coffees from HoneyCo and Tweed Coffee Roasters.
In the sixth episode of the I Brew My Own Coffee podcast, we chat with Brian Beyke of abandoncoffee.com. Brian is super passionate about coffee and reviews all the coffees he drinks on his website to help others find great tasting coffee.