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Uncover the secret to achieving consistent sales success by enhancing your emotional intelligence. Join me, Fred Copestake, as I engage with James White, an experienced sales mentor and trainer, to explore how Daniel Goleman's five characteristics of emotional intelligence can revolutionise your sales approach. James passionately advocates for listening over pitching and stresses the importance of truly understanding client needs to foster genuine connections. Our goal is to help you achieve consistent sales results, reduce stress, and enjoy a more balanced life. We discuss how missing conversational cues can lead to lost opportunities, and how comparing human adaptability to AI highlights the need for a sophisticated understanding of tone. While personality profiling tools like DISC can offer insights, James emphasises the critical importance of flexibility and self-awareness in real-time interactions to optimise engagement and success. Empathy takes center stage as we discuss its transformative power in cultivating strong business relationships. From small gestures like thank-you notes to understanding the evolving job landscape, we explore how empathy and emotional intelligence can set you apart as a trusted advisor, particularly in high-value service contexts. Tune in to learn how these human skills will remain indispensable even as AI continues to advance, and discover how to harness them to elevate your sales strategy. --------- EPISODE CHAPTERS --------- (00:00) - Importance of Emotional Intelligence in Sales (06:55) - Emotional Intelligence in Sales (19:13) - Empathy and Emotional Intelligence in Sales (28:40) - Qualification and Emotional Intelligence in Sales Connect with James: https://www.linkedin.com/in/jameswhitesales/ Website: https://www.jameswhite.business/ Follow me: https://linktr.ee/fredcopestake Take the Collaborative Selling Scorecard https://collaborativeselling.scoreapp.com/ Watch this episode on YouTube https://youtu.be/8fH1ac2AYuo
In this episode of Sales Today, I am joined by Brad Eather, a digital communications consultant and the creator of the Digital Sales Mastery framework. Brad shares why LinkedIn should be treated as a communications tool rather than a marketing broadcast channel, and how salespeople can use it to connect with the right people in the right way. The conversation explores the difference between influencers and business professionals, showing how salespeople can move from passively consuming content to engaging and producing it in a way that attracts the right audience. Brad introduces his consumer–prosumer–producer model, explaining how to join the conversations that already matter to your industry instead of chasing leads through cold approaches. Together we also discuss the REP framework for creating content that is repeatable, efficient and practical, and why simple, consistent messages are more effective than polished “personal brand” campaigns. They share how comments and short interactions can often lead to better opportunities than constant posting, and why giving away insights is not the same as giving away your competitive edge. Brad also outlines his VIP framework—values, identity and prize—which draws on motivational psychology to help salespeople hold more relevant, meaningful conversations. He closes with three practical tips for anyone starting out: build confidence by auditing your strengths, expect a learning curve and use it to refine your approach, and practise writing in comments to develop clarity and style. This episode offers a refreshing take on how LinkedIn can support professional sales without falling into the traps of hype or gimmicks. --------- EPISODE CHAPTERS --------- 0:00 – LinkedIn as a communication tool, not marketing 2:00 – What a digital communications consultant does 3:00 – Why most LinkedIn training misses B2B sales 6:00 – The consumer–prosumer–producer model 16:00 – The REP framework for practical content 29:00 – The VIP framework: values, identity, prize 32:00 – Three steps to get started on LinkedIn Connect with Brad: https://www.linkedin.com/in/brad-eather/ Website: https://www.tomorrowcommunications.com/ Follow me: https://linktr.ee/fredcopestake Take the Collaborative Selling Scorecard https://collaborativeselling.scoreapp.com/ Watch this episode on YouTube https://youtu.be/DKLwkifaUO8
A recording of a live business roundtable discussion with business & sales strategists Quinn Tempest + Megan Smyth about what's no longer working online—and the values-driven strategies that are getting results in 2025. Topics include: Why so many entrepreneurs are feeling the slowdown—and what's really behind it The “trust recession” and how to rebuild relationships with your audience Outdated tactics that no longer work (and what's working instead) Moving from reactive to proactive with sales + marketing systems Building a business rooted in clarity, purpose, and messaging that truly connects
What if your podcast could reach listeners in their native language with your own voice? With Marc traveling today, co-host Sid Meadows takes the lead as we unpack YouTube's new AI dubbing tool and what it could mean for creators. Nick explains how it works, and the rest of us weigh the pros and cons, asking the big question: Will any of us actually use it? We then explore Riverside's move into podcast hosting and whether an all-in-one platform is truly beneficial for podcasters. As always, we end the week by sharing wins and lifting up the community.Episode Highlights: [01:49] Where's Marc?[03:29] YouTube's New Dubbing Feature[13:52] Riverside's New Hosting Capabilities[18:52] Monopolies in Media Platforms[25:37] Exploring New Short-Form Podcast Ideas[27:51] Digital Sales vs. Digital Marketing[35:03] Community-Based Podcasting[42:27] Sharing Wins Links & Resources: Join The Empowered Podcasting Facebook Group:www.facebook.com/groups/empoweredpodcastingGet Your Tickets for The Empowered Podcasting Conference:www.empoweredpodcasting.comMomentum & Flow: https://podcast.app/momentum-flow-p7043162Story Lab Podcast: https://thestorylabpodcast.buzzsprout.com/Remember to rate, follow, share, and review our podcast. Your support helps us grow and bring valuable content to our community.Join us LIVE every weekday morning at 7 am ET (US) on Clubhouse: https://www.clubhouse.com/house/empowered-podcasting-e6nlrk0wOr Join us on Chatter: https://preview.chattersocial.io/group/98a69881-f328-4eae-bf3c-9b0bb741481dLive on YouTube: https://youtube.com/@marcronickBrought to you by iRonickMedia.com Please note that some links may be affiliate links, which support the hosts of the PMC. Thank you!--- Send in your mailbag question at: https://www.podpage.com/pmc/contact/ or marc@ironickmedia.comWant to be a guest on The Podcasting Morning Chat? Send me a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/1729879899384520035bad21b
Tired of watching leads die in your CRM? In this episode, Heather Deatherage returns to lay out what a real internet sales department should look like in 2025, from hiring and pay structure to process and accountability.You'll hear how to hire reps that don't quit at the first objection, why pay plans must reward appointments (not just sales), and what KPIs every manager should be watching to prevent lead burnout. Plus, Heather breaks down her proven 21-Day Follow-Up Plan — and why some of your salespeople probably shouldn't be answering the phones.Whether you're building a BDC or fixing one that's failing, this episode gives you a complete blueprint.Listen on Spotify: https://spoti.fi/3N9lzfgListen on Apple Podcasts: https://apple.co/43FoanXWatch the Interview: https://youtube.com/@dealershipfixitConnect with Heather: www.linkedin.com/in/heather-deatherageSponsor: https://dealers.motohunt.comFollow the Fixit Podcast: https://linktr.ee/dealershipfixit
“The first reaction of being too busy is to not be curious and {not} find things that will help your business… spending maybe an hour of doing just that for your business, I think, will compound and help you a great deal.” In this conversation, Devon Tilly chats with Paul Wurth of Assembli AI! Enjoy a blast from the past and listen to AOC Episode 136 from 2019 which featured Paul as well! Paul Wurth is the Founder and CEO of Assembli, bringing over 20 years of leadership experience in construction technology. At Assembli, Paul leads the charge in pioneering Al-driven solutions designed to transform the residential construction industry, delivering unparalleled quality, accuracy, and efficiency. Paul is deeply committed to leveraging innovative technology to redefine how construction professionals approach complex projects, driving significant improvements in productivity and client outcomes. At Assembli AI, Paul's team is pioneering AI-driven solutions to transform the construction industry. Their mission is to deliver unprecedented quality and efficiency through innovative technology. With his leadership, they are redefining how construction professionals tackle complex projects by automating processes and optimizing workflows. Prior to founding Assembli AI, his role as VP of Digital Sales & Integration at Paradigm honed his expertise in integrating technology within construction operations. His tenure there cultivated a deep understanding of how to enhance decision-making and operational efficiency for their clients, ensuring they remain at the industry's forefront. Keep up with the Art of Construction (AOC) podcast on Instagram, Facebook, and LinkedIn! Subscribe to us and leave us a review on Apple Podcasts or Spotify!
In an age where attention is currency and authenticity drives conversion, one platform is rewriting the rules of engagement: live-streaming. From TikTok Shop to Shopee Live, live commerce is no longer just a trend — it's becoming one of Southeast Asia's fastest-growing sales channels. But beyond flashy product demos and influencer cameos, what does it really take to turn viewers into loyal customers — and content into a thriving business?Genecia Alluora Luo, Co-Founder of Alluora Skincare joins the Breakfast Show on 893FM Money FM to discuss how she's leveraging the power of live-streaming to grow her brand, reach untapped markets, and build meaningful connections with customers — all while redefining what success looks like for women-led businesses in Southeast Asia.
In an age where attention is currency and authenticity drives conversion, one platform is rewriting the rules of engagement: live-streaming. From TikTok Shop to Shopee Live, live commerce is no longer just a trend — it's becoming one of Southeast Asia's fastest-growing sales channels. But beyond flashy product demos and influencer cameos, what does it really take to turn viewers into loyal customers — and content into a thriving business?Genecia Alluora Luo, Co-Founder of Alluora Skincare joins the Breakfast Show on Money FM 893FM to discuss how she's leveraging the power of live-streaming to grow her brand, reach untapped markets, and build meaningful connections with customers — all while redefining what success looks like for women-led businesses in Southeast Asia.
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The Carney government is scrapping the new Digital Services Tax after trade talks with the U.S. broke down over the issue. Guest host Tim Powers speaks with David Pierce, Vice-President with the Canadian Chamber of Commerce, about why the new tax was so controversial and why the Americans wanted it gone. On today's show: Mark Sutcliffe, Mayor of Ottawa, on the latest on the City of Ottawa employee charged with vandalizing the National Holocaust Monument William Pellerin, trade lawyer, with an update on the Carney government's goal of dismantling interprovincial trade barriers The Daily Debrief Panel with Tom Mulcair and Chris Day Eddie Sheppard from Abacus Data on Canada's national pride ahead of Canada Day, and what the new polling data suggests
In an age where attention is currency and authenticity drives conversion, one platform is rewriting the rules of engagement: live-streaming. From TikTok Shop to Shopee Live, live commerce is no longer just a trend — it’s becoming one of Southeast Asia’s fastest-growing sales channels. But beyond flashy product demos and influencer cameos, what does it really take to turn viewers into loyal customers — and content into a thriving business? Genecia Alluora Luo, Co-Founder of Alluora Skincare joins the Breakfast Show to discuss how she’s leveraging the power of live-streaming to grow her brand, reach untapped markets, and build meaningful connections with customers — all while redefining what success looks like for women-led businesses in Southeast Asia.See omnystudio.com/listener for privacy information.
In this episode, I'm sharing a real and raw look into how I've built consistent daily sales using digital products—and how you can too. I break down the actual revenue goals I've set, the systems I use to sell passively, and how I've structured my offers for maximum impact. From bundling my digital products with my book, to leveraging tools for automation, I take you behind the curtain of my thought leadership business. I even share how I generated $5,000 in just two days—without a launch—and how you can create income-generating digital products that work while you rest. If you've been sitting on your expertise and not monetizing it, this episode is your blueprint to start building your own income-generating digital ecosystem. What You'll Learn in This Episode Why your book is the foundation, not the finish line, of your business How to set realistic (and stretch) revenue goals using digital products What a digital product funnel looks like—and how it multiplies a $19 sale The importance of building systems and automation for daily sales Tools I use to run everything—including my go-to, Kajabi The difference between digital products vs. self-study courses Types of digital products that work best for authors and experts How to create accessible, scalable offers between $19–$199 Why having digital products is essential in today's economy Quotes "Your signature book is not the finish line. It's the foundation of your thought leadership empire.” “You are not just an expert. You're the CEO of your intellectual property.” “It's not about saying ‘I don't have it.' It's about asking, ‘What can I create to get what I need?'” “Digital products allow you to provide transformation—without doing the work over and over again.” “I made $5,000 in a day and a half while sitting on the couch during Thanksgiving. That's the power of systems.” Secure your ticket for the 7 Figure Bestseller Summit: https://www.jasminewomack.com/summit Connect with Jasmine: LinkedIn: https://www.linkedin.com/in/thejasminewomack Facebook: https://www.facebook.com/authorjasminewomack YouTube: https://www.youtube.com/@thejasminewomack Instagram: https://www.instagram.com/thejasminewomack Website: https://www.jasminewomack.com Work with Me: Secure your ticket for the 7 Figure Bestseller Summit: https://www.jasminewomack.com/summit Grab a copy of my book - Published and Paid: Write, Self-Publish, and Launch Nonfiction Book in 90 Days or Less: https://www.jasminewomack.com/published-paid-book Apply to the Published and Paid®️ Mastermind: https://www.jasminewomack.com/mastermindapplication
In dieser Folge von EmployPod geht es zur Santander Consumer Bank – einem Unternehmen, das moderne Finanzlösungen mit einer offenen Unternehmenskultur verbindet. Zu Gast sind Livia Iara Schober, HR Business Partnerin, und Alexander Kral-Dorrer, Head of Direct & Digital Sales.Wie fühlt es sich an, Teil eines internationalen Finanzunternehmens zu sein, das sich gleichzeitig persönlich und bodenständig anfühlt? Was macht die Santander-Welt für Mitarbeitende so besonders – und welche Chancen bieten sich in Bereichen wie Vertrieb, Digitalisierung oder HR?Livia und Alexander geben Einblicke in den Arbeitsalltag, sprechen über Entwicklungsmöglichkeiten und erzählen, was Santander als Arbeitgeber auszeichnet.Mehr zur Karriere bei Santander: https://www.santanderconsumer.at/karriere
In dieser Episode des Loyalty Talk Podcast widmen wir uns Payback, Deutschlands grösstem Bonusprogramm. Zu Gast sind Torsten Hautmann, Vice President Digital Sales bei Payback und der Loyalty-Experte Alexander Süßel. Zum Einstieg teilt Torsten einige Zahlen und Fakten zum Payback Programm. Danach unterhalten wir uns zu spannenden Themen wie • die Berechtigung der physischen Karte in einer zunehmend digitalisierten Welt • die Relevanz des Prämienshops • die Vorteile einer Teilnahme an Payback vs. einem eigenem Programm • wie Payback Kundendaten zur Personalisierung nutzt • und wie Gamification als Engagement-Mechanik eingesetzt werden kann. Weiterführende Links: Payback: https://www.payback.de Torsten Hautmann auf LinkedIn: https://www.linkedin.com/in/torsten-hautmann-2460507 Alexander Süßel auf LinkedIn: https://www.linkedin.com/in/suessel-alexander-loyalty Michael Bietenhader auf LinkedIn: https://www.linkedin.com/in/michaelbietenhader Alle Folgen des Loyalty Talk: https://www.loyaltytalk.ch Mehr zur MilesAhead AG: https://www.milesahead.ch
In this episode of Experts Unleashed, I had the chance to sit down with Adam Dukes from adamdukes.com to dive deep into his strategies for selling digital products through advertising. Adam shared his unique approach to bundling PDFs, his journey with ad spend, and why Instagram Reels has become a game-changer for driving traffic. We also got into the nitty-gritty of tracking ad performance, scaling budgets effectively, and how beginners can get started with retargeting ads. One of the biggest takeaways? Simplicity sells. Adam broke down why easily consumable products like PDFs often outperform complex, high-ticket courses. If you're looking for a smarter, more efficient way to sell digital products, this episode is packed with actionable insights you won't want to miss!
Anybody like Taco Bell? KFC? How about Pizza Hut? I read an article this week about their parent company. Its title was, Yum Bets Big On AI As It Attempts To Move To 100% Digital Sales. Pastor Gene Pensiero Find audio, video, and text of hundreds of other prophecy updates at: https://calvaryhanford.com/prophecy Read along with […]
Anybody like Taco Bell? KFC? How about Pizza Hut? I read an article this week about their parent company. Its title was, Yum Bets Big On AI As It Attempts To Move To 100% Digital Sales. Pastor Gene Pensiero Find audio, video, and text of hundreds of other prophecy updates at: https://calvaryhanford.com/prophecy Read along with […]
Anybody like Taco Bell? KFC? How about Pizza Hut? I read an article this week about their parent company. Its title was, Yum Bets Big On AI As It Attempts To Move To 100% Digital Sales. Pastor Gene Pensiero Find audio, video, and text of hundreds of other prophecy updates at: https://calvaryhanford.com/prophecy Read along with […]
The digital advertising market in the United States closed 2024 on a big high note with ad spending across mobile, desktop, and over the top platforms reaching $34 billion in sales during the fourth quarter. Digital in every way from e-commerce sales to digital advertising continues to show strong growth
In this episode of The Healey Brothers Show, Jason Healey sits down with Kayley Koter, VP of Enterprise Sales at ActivEngage, to discuss the five high-impact engagement skills that can transform the digital customer experience. As a trusted chat tool provider for our stores, ActivEngage helps us connect with customers online at the highest level. Kayley shares expert insights on how businesses can maximize online interactions, build trust, and drive better results through effective digital communication. Whether you're in sales, service, or customer support, these strategies will help elevate your online engagement. Tune in to learn how to make every digital conversation count!
This episode explores the stark differences between sales strategies for physical and digital products on Etsy, emphasizing traffic generation, pricing, competition, creation time, and dependence on Etsy's algorithm. We unpack key insights to help sellers adapt their approaches for improved sales and sustainability.EPISODE NOTES: https://kaseyclin.com/blogs/podcast/the-etsy-digital-sales-strategy-and-why-its-different-than-physical-productsThanks for listening! Click one of the links below to. Learn how to design for crafting machines such as Cricut, Silhouette, Glowforge, sublimation or embroidery. Check out my designs on Etsy
Ever wonder why some restaurants handle mobile orders like a well-oiled machine while others feel like organized chaos? In this eye-opening episode, Kyle breaks down why your pickup area might be the hidden trouble spot you never knew you had. From delivery drivers blacklisting your restaurant to customers doing the awkward hover-dance by your counter, Kyle shares the real talk on fixing these common headaches. Key Topics: The "million-dollar corner" - Why the 42 square feet by your front door could make or break your off-premise business What Kyle learned from watching hundreds of confused DoorDash drivers (it's not pretty) Simple fixes that turn pickup chaos into smooth operations Why traditional restaurant design is failing in the digital order era The surprising impact of pickup design on in-store sales
Unlock the secrets to effective lead generation with this comprehensive guide on identifying your Ideal Customer Profile (ICP) and avatar.
Tennis Australia has launched Beyond Tennis powered by Infosys. It's in incredibly creative free gaming app that blends sport, artificial intelligence, social media, and storytelling. Ridley is a digital innovation leader with extensive experience in emerging technologies. At Tennis Australia, Ridley spearheaded initiatives like the award-winning AO ArtBall NFT and AO Adventure on Roblox, driving millions in revenue and engaging tens of millions of new fans globally. As Senior Manager of Digital Sales and Metaverse, Ridley positioned the Australian Open as a pioneer in Web3 and metaverse strategies. Previously, Ridley contributed to revenue growth as Business Solutions Manager and supported startups as a Lead Mentor with Techstars. Peter is an accomplished entrepreneur and leader with a focus on innovation and impact. As Founder and CEO of One Future Sports, Peter has driven cutting-edge strategies in sports technology and digital engagement since 2022. In addition to leading a pioneering company, Peter serves as Chairman of the Liptember Foundation, raising millions annually for women's mental health. Previously, Peter held board roles with The Finders Keepers and Ampjar, building and exiting successful ventures. With a career spanning leadership in marketing, partnerships, and entrepreneurship, Peter has consistently delivered transformative results across industries. _____ Subscribe to the Sports Tech Feed newsletter. Your source for in-depth sports technology insights, news, and analysis: sportstechfeed.substack.com
In this podcast episode, Dr. Tekesia Jackson (Doctor TK) outlines a step-by-step framework for launching digital products, emphasizing the importance of setting a solid foundation, crafting compelling offers, activating effective marketing strategies, and leveraging launches for success. She introduces her S-C-A-L-E framework, which stands for Setting your foundation, Crafting your offer, Activating your marketing, Launching and leveraging, and Expanding and evolving your business. Throughout the episode, she provides practical examples and insights to help aspiring entrepreneurs navigate the digital product landscape.ABUNDANT RESOURCESYouTubeInstagram
In this podcast episode, Dr. Tekesia Jackson (Doctor TK) outlines a step-by-step framework for launching digital products, emphasizing the importance of setting a solid foundation, crafting compelling offers, activating effective marketing strategies, and leveraging launches for success. She introduces her S-C-A-L-E framework, which stands for Setting your foundation, Crafting your offer, Activating your marketing, Launching and leveraging, and Expanding and evolving your business. Throughout the episode, she provides practical examples and insights to help aspiring entrepreneurs navigate the digital product landscape.ABUNDANT RESOURCESBring Your Digital Product to Life Workshop60 Digital Product Ideas for Therapists & Healers GuideYouTubeInstagram
In this episode of the Transform Sales Podcast: Sales Software Review Series, Eddie
Shannon shares her story from filing papers at her father's pediatric office to leading one of the fastest-growing brands in the quick-service restaurant industry. Shannon talks about Habit Burger's unique approach to consistency, innovation, and customer loyalty and the brands creative campaigns, how AI is shaping the future of their operations and, of course, award-winning burgers.Key Takeaways:• Habit Burger has claimed the title of "Best Burger in America" from USA Today, "Best Chicken Sandwich" from Daily Meal, and "#1 Quick Service Side"• Habit Burger reignited the "better burger wars" by taking out billboards near In-N-Out locations congratulating them on being "#2." The tongue-in-cheek campaign created buzz on social media and further amplified Habit's win.• As part of Yum! Brands, Habit Burger leverages resources like shared test kitchens and purchasing power while maintaining its unique identity as a cook-to-order brand.• Habit Burger has kiosks in 100% of its stores, with strategic placement on counters to increase usage and accuracy.• With over 40% of sales now coming from digital platforms, Habit Burger's pivot from dine-in dominance pre-COVID to meeting modern demands is a testament to its adaptability and customer focus.• Habit Burger's goal is to "meet guests where they are," whether it's through in-store dining, takeout, or delivery.• Hot Takes: Shannon shares her thoughts on the California minimum wage increase, AI-powered drive-throughs, and Instagram-inspired dishes. She discusses AI's role in enhancing drive-through operations, improving accuracy, and supporting team efficiency.Thank you for tuning in to Hospitality Hangout, a podcast by Branded Hospitality Ventures. We'll see you next time as we explore more stories of innovation, authenticity, and leadership—continuing to bring you the conversations shaping the hospitality industry's future.
In this episode of The Level Up Podcast w/ Paul Alex, we meet Lamees Attia and Yuki Huang, two recent college grads who pivoted from traditional roles to thriving remote careers as Sales Development Representatives (SDRs) in digital marketing. They share their journey into high-paying, location-independent roles, discussing the skills, mindset, and training that helped them succeed. Learn about what it takes to break into remote sales, build a flexible income stream, and create a lifestyle of freedom and financial stability.Yuki: https://www.instagram.com/mtf.yukihuang/?hl=enLamees: https://www.instagram.com/lameesxattia/?hl=en“Your Network is your NETWORTH!”Make sure to add me on all SOCIAL MEDIA PLATFORMS:Instagram: https://jo.my/paulalex2024Facebook: https://jo.my/fbpaulalex2024Youtube: https://jo.my/ytpaulalex2024Linkedin: https://jo.my/inpaulalex2024Looking for a secondary source of income or want to become an entrepreneur?Check out one of my companies below to see if we can help you:www.ATMTogether.comwww.Merchantautomation.comFREE Copy of my book “Blue to Digital Gold - The New American Dream”www.officialPaulAlex.com
On this episode of The Sales Gravy Podcast, host Jeb Blount Jr. and guest Neil Cameron discuss the evolving landscape of B2B sales, focusing on how to adapt to millennial buyers, the importance of authenticity in digital sales, and strategies for building trust in the modern sales environment. Neil emphasizes the significance of understanding buyer psychology in today's digital age. Key Takeaways: – Shift from Traditional Sales to Digital Proficiency: The old sales model is broken. Sales professionals now need digital skills, especially in social media, AI, and data, to meet today's digital buyers. – Importance of a Digital Sales Strategy: Building an effective digital sales strategy requires orchestrating multiple online touch points to create a harmonious customer experience. – Customer-Driven Buying Process: Buyers today conduct independent research, with 68% of B2B buyers preferring self-research before engaging with sales reps, making the process buyer-centric. – Content as a Sales Beacon: Quality content acts like a lighthouse, guiding potential buyers in a vast digital landscape. Effective content marketing draws buyers by providing engaging, informative resources. – Data-Driven Sales as a Predictive Tool: Using data to understand buyer behavior is like detective work, piecing together clues to anticipate buyer needs, often before the buyer realizes them. – Psychology in Digital Sales: Neil's "Virtual Persuasion Engagement and Psychology Pyramid" uses psychological tactics like social proof, price anchoring, and loss aversion to influence buying decisions. – Millennials as Decision Makers: Millennials make up a significant portion of B2B decision-makers, expecting seamless digital interactions, self-service options, and freedom to research independently. – Purpose-Driven Purchasing: Millennial buyers value ethical, sustainable practices and prefer brands aligned with their values, impacting purchasing decisions. – Collaborative Decision-Making: Millennials consult multiple departments in decision-making, meaning sales teams must be ready to address diverse stakeholders' needs, from finance to IT. – Transparency and Authenticity: Millennials value transparency and avoid overly polished sales pitches. Honesty and authenticity help build trust, the cornerstone of successful digital sales. https://www.youtube.com/watch?v=BGqdWks3MX8 Adapting to a Digital Sales Era We are in an evolving sales landscape. Digital strategies are taking center stage and the need for adaptability has never been more crucial. As buyers increasingly turn to online research and self-guided journeys, traditional sales approaches are shifting. Modern sales professionals must adapt to engage a digital-savvy customer base effectively. It's important to use strategies, key frameworks, and new tools to empower sales teams and increase success in the digital age. The Buyer-Centric Revolution A primary shift in digital sales is the “buyer-centric revolution,” where customers are now more autonomous in their purchasing journey. According to recent research, 68% of B2B buyers prefer to conduct their own research online before contacting a sales representative. This independence has turned the traditional sales model on its head, as buyers seek information and reassurance without the pressure of a salesperson's guidance. Sales teams must be mindful of this shift, engaging only when the customer needs support, expertise, or guidance in making a final decision. The days of hand-holding through the buying process are largely over. They are replaced by a need for sharp, targeted interactions that add value at just the right moments. Content as a Cornerstone Content marketing has become a cornerstone of the modern sales strategy, as it functions as a “lighthouse” guiding buyers through a sea of online information. Brands with compelling, relevant content gain a distinct advantage in this new environment.
Join Mark and sales presentation maestro, Tom Martin, to explore why tailoring your pitch to meet the specific needs of your audience can make all the difference. Mark and Tom dissect the common missteps, and uncover how addressing audience challenges head-on crafts a compelling narrative. Learn how to let your slides support rather than overshadow your message, with memorable content that places a spotlight on key ideas. Tom shares his wisdom on focusing presentations around a central message, keeping things simple and clear. This approach not only enhances your connection with the audience but ensures your message lingers. ◩ About the Guest ◩ Tom Martin is a keynote speaker and founder of Converse Digital. He teaches organizations how to turn conversations into customers by leveraging digital sales and marketing tools. Learn more at www.PerfectPitchWorkshops.com
On the next episode of the Legacy Leaders Show, we are excited to welcome Ema Roloff, co-founder and principal consultant at Roloff Consulting. Ema specializes in helping businesses digitally transform their sales strategies to align with today's evolving buyer behaviors. Through her expertise, she empowers sales teams to expand their reach, build authority, and drive revenue by leveraging a simple yet effective digital framework.Ema's passion for change management and digital transformation is evident in her work as a thought leader, keynote speaker, and podcast host. She's a dynamic voice in guiding leaders to adopt successful digital strategies for sales and overall business transformation. Tune in as she shares actionable insights that will equip you with the tools to future-proof your business.Don't miss this episode and learn how to lead change, including:The future of digital sales strategyHow to adapt to changing customer behaviorsBuilding a digital sales framework that delivers resultsJoin us for this inspiring conversation and learn how to build the future of work!
Today on the podcast, we are joined once again by Dan Sherman, Director of Digital Sales & Marketing at Stainless Media! He specializes in managing digital marketing media and photography for high volume real estate clients around the metro. We're so excited to hear about the latest and greatest in real estate photography marketing! You can find Dan at: StainlessMN.com Call or text: 651-325-7647
In this episode, Meredith Olmstead, CEO of FI GROW Solutions, and Danielle Fancher, Director of Sales, discuss the challenges and strategies of building an effective digital sales and lending team for banks and credit unions. They share insights on managing digital applications, creating strong team structures, and aligning marketing and lending teams for better collaboration and results.Key Takeaways:Digital Lending Needs Strong Teams: Building a digital sales and lending team starts with clear job descriptions and finding staff with exceptional customer service skills, not just lending experience.Cater to Digital Preferences: Today's customers want seamless digital experiences from application to approval. Institutions must structure their teams to handle online leads efficiently.Collaboration and Trust are Key: Successful marketing and lending teams rely on strong communication, trust, and setting clear expectations, including service level agreements (SLAs) to meet goals together.
Matt Laue, founder of Mindspun, discusses how his company aims to revolutionise digital purchases by enabling users to buy products online in seconds using seamless tools like digital wallets and fingerprint scans. He highlights the advantages of reducing checkout time and tackling cart abandonment. Matt shares the complexities behind developing Mindspun's WordPress payment plugin, including integrating block-based design and maintaining compatibility with systems like Stripe. He also reflects on the challenges of standing out in a competitive market and the evolving WordPress community, expressing optimism about its future and adaptability. So, join us as we learn about a possible future for e-commerce and digital wallets!
Send us a textIn this conversation, Chelsey Holm discusses the challenges of managing stress and disassociation while pursuing business goals. She shares personal insights on understanding her growth patterns, the impact of hormonal cycles, and the importance of the Step Back Method for gaining perspective. Chelsey emphasizes the need to challenge limiting beliefs about success and outlines her vision for an affordable group coaching program aimed at supporting women entrepreneurs. The discussion also touches on the significance of community, mindset, and the tools available for overcoming resistance in business.Visualization Exercise$47 AO InnerVoice ScanClifton SF My Signature Course: Speed + Stability playbook https://chelsey.coach/ssp Support the showChelsey Holm | Growth Mindset Coach "I help high speed women to get out of their own way & get results they actually want."2x certified Coach (John Maxwell Leadership, Kristen Boss SSLS)10+ years experienceNASM-certified in Personal Training and Nutrition100's of clients with REAL natural solutions for their health (especially energy, sleep, digestion, skin/hair/nails, focus, and more!)Mom of 5, Army wifeAccess more from Chelsey- https://chelsey.coach/hello Ready Set Wellness: https://us.shaklee.com/site/chelseynoel/Nutrition/Ready-Set-Wellness/Ready-Set-Wellness-Bundle/p/89599
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 701. Read the complete transcription on the Sales Game Changers Podcast website. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. Read more about the Institute for Excellence in Sales Premier Women in Sales Employer (PWISE) designation and program here. Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show featured an interview with Mark Magnacca, President and Co-Founder, Allego, Inc. and Mark Lonzo, Director of Sales Development at The Hillman Group. MARK MAGNACCA'S TIP: "To take your sales career to the next level, pick a philosophy. In the same way that there's lots of great philosophies out there in terms of how to grow your business, how to be consultative, the key is to try to find one that you can actually follow. Trying to mix and match or mix religions, so to speak, is a lot harder than to pick one approach that you believe in and that you can hold onto and stay with over the long term." MARK LONZO'S TIP: " I have a sign in my office that says, “If we're not changing, we're dying.” Always look for ways that you're always changing and evolving as a person. Don't become stagnant in your career. Always look for ways to improve. It's a constant self-improvement process that you need to engage in."
Send us a textIn this conversation, Chelsey Holm shares her insights on building a strategic business plan that aligns with personal beliefs and strengths. She emphasizes the importance of visualization, clarity, and understanding one's strengths through tools like Clifton Strengths Finder. Chelsey discusses the creation of a business roadmap, the significance of metrics and data in measuring success, and how technology, including AI, can enhance business efficiency. She also addresses the challenges of limiting beliefs and the necessity of taking actionable steps to achieve goals, encouraging listeners to seek coaching for overcoming obstacles and achieving success. My Signature Course: Speed + Stability playbook https://chelsey.coach/ssp Support the showChelsey Holm | Growth Mindset Coach "I help high speed women to get out of their own way & get results they actually want."2x certified Coach (John Maxwell Leadership, Kristen Boss SSLS)10+ years experienceNASM-certified in Personal Training and Nutrition100's of clients with REAL natural solutions for their health (especially energy, sleep, digestion, skin/hair/nails, focus, and more!)Mom of 5, Army wifeAccess more from Chelsey- https://chelsey.coach/linkinbiocnh217344 Ready Set Wellness: https://us.shaklee.com/site/chelseynoel/Nutrition/Ready-Set-Wellness/Ready-Set-Wellness-Bundle/p/89599
In this episode of the B2B Marketing Excellence Podcast, host Donna Peterson talks with Marc Decker, the Sales Director North at Automatic-Systeme. They discuss the importance of aligning sales and marketing teams to achieve higher revenues, share effective sales techniques and strategies, and emphasize the significance of personal relationships and doing thorough research. Marc also highlights the impact of digitalization, AI tools, and the importance of maintaining trust and authenticity in sales. Tune in for valuable insights on improving your marketing and sales approach in today's competitive landscape. Timestamps-00:00 Introduction to Sales and Marketing Alignment00:23 Meet Mark Decker: Director of Sales for North America01:27 Effective Sales Techniques and Strategies02:07 The Importance of Personal Relationships in Sales03:55 The Role of Research and Cultural Understanding06:38 The Power of Handwritten Notes08:00 Leveraging Modern Technologies like ChatGPT09:48 Balancing Modern and Traditional Approaches11:21 The Salesperson as a Pioneer12:44 Adapting to Customer Needs13:43 Green Energy and Market Adaptation15:10 Digitalization and Technological Advancements18:29 Motivating and Educating the Sales Team22:09 The Importance of Trust and Authenticity23:28 Challenges and Responsibilities of a Sales Director27:27 Conclusion and Final Thoughts If you would like to continue this conversation, please feel free to contact Donna Peterson at dpeterson@worldinnovators.com.____________________________________________________________________________________________________
In this episode of the B2B Sales Trends podcast, Harry Kendlbacher, CEO of Global Performance Group, interviews Gareth Jones, CEO of Oxygen, to unpack the transformative journey of digital sales. This episode offers a deep dive into Oxygen's successful strategy of integrating marketing, sales, and customer service operations with HubSpot, leading to high customer retention and an impressive NPS score. Listeners will explore the pivotal role of evolving digital tools and AI in reshaping sales strategies, the importance of a robust tech stack, and the impact of core company values on sustaining growth and customer loyalty. Gareth provides actionable insights on adapting sales and marketing efforts to overcome technological barriers and leverage AI for enhanced lead generation and content creation. This discussion is essential for professionals seeking to navigate the digital sales landscape, emphasizing the need for strategic innovation, the cultivation of personal networks, and niche marketing to stand out in an AI-dominated environment. Tune in for valuable lessons on steering digital sales strategies towards success in today's fast-evolving market.
Join Brynne Tillman in an enlightening conversation with Graham Hawkins on the Making Sales Social podcast. Discover how Graham is revolutionizing digital sales with an AI-guided selling platform called queues, developed in collaboration with Brent Adamson. Uncover the secrets to success in data-led selling and creating trust-based conversations in a digital landscape. With expert insights on leveraging LinkedIn and sales Navigator effectively, this episode is a must-listen for sales professionals looking to navigate the ever-evolving world of sales. Don't miss out on this captivating episode!
Today on the Banking Transformed podcast, we're exploring the ripple effects of the recent high interest rate environment on both consumers and financial institutions. We're joined by Mark Leher, Director of Product Management at Alkami and Jim Perry, Senior Strategist at Market Insights who will unpack the insights from Alkami's comprehensive 2024 State of the Industry report. This report offers a data-driven look at how rising rates have transformed everything from housing and auto loans to deposit behaviors and emerging fintech trends. Whether you're a banking professional, a financial advisor, or simply someone trying to make sense of your own finances, this discussion promises to shed light on the forces shaping our economic future. This Episode of Banking Transformed is Sponsored by Alkami Alkami's Digital Sales & Service Maturity Model Assessment was developed to help banks and credit unions self-assess their digital maturity - and then take action on the results. Take this 5 question assessment and compare your responses to benchmark data collected from hundreds of U.S. based regional and community institutions and determine just how digitally mature your FI is. Get your results now, and with it details to support you on your path forward. Link to assessment tool: Sales and Service Digital Maturity Model Assessment
CEO Podcasts: CEO Chat Podcast + I AM CEO Podcast Powered by Blue 16 Media & CBNation.co
Alex Kutsishin is the co-founder and CEO of Fuel, a digital sales and leadership performance library designed to redefine business education and performance standards. With an entrepreneurial spirit evident since his youth, he has co-founded 10 companies, each marked milestones, and innovation from pioneering medical offices in Washington, D.C. To introduce the first American-based, low-code, no-code platform for custom mobile websites. In his role, co-founding a mortgage technology firm, he achieved a remarkable 7,000% growth within 4 years. Alex discusses his experience in building scalable teams and reaching a global audience with innovative business solutions. Alex emphasizes the importance of self-mastery, life mastery, leadership mastery, and sales mastery in becoming successful in business. Website: Fuel !nc LinkedIn: Alex Kutsishin Check out our CEO Hack Buzz Newsletter–our premium newsletter with hacks and nuggets to level up your organization. Sign up HERE. I AM CEO Handbook Volume 3 is HERE and it's FREE. Get your copy here: http://cbnation.co/iamceo3. Get the 100+ things that you can learn from 1600 business podcasts we recorded. Hear Gresh's story, learn the 16 business pillars from the podcast, find out about CBNation Architects and why you might be one and so much more. Did we mention it was FREE? Download it today!
Today's episode is all about navigating the complex landscape of tax rules for digital sales. As more and more businesses shift towards offering digital products, understanding the intricacies of sales tax becomes crucial. From the outdated NAICS codes to the pivotal Wayfair decision, we'll delve into how different states treat digital products for tax purposes and what you need to know to stay compliant. Whether you're new to selling online or looking to refine your tax strategy, this episode is packed with essential information and practical tips. So, let's dive in and make sure you're informed and prepared when it comes to managing sales tax for your digital offerings. What you'll hear in this episode: 05:09 Different tax rules for physical versus digital products. 07:00 Consider sales tax implications for digital sales. 11:39 Selling digital products across state lines: tax considerations. If you like this episode, check out: Why Should You Separate Your Business Money from Personal Finances? What a Balance Sheet Actually Tells You What to Track in Your Books Want to learn more so you can earn more? Download the Money Pro Matchmaker tool here Visit keepwhatyouearn.com to dive deeper on our episodes Visit keepwhatyouearncfo.com to work with Shannon and her team Watch this episode and more here: https://www.youtube.com/channel/UCMlIuZsrllp1Uc_MlhriLvQ Connect with Shannon on IG: https://www.instagram.com/shannonkweinstein/ The information contained in this podcast is intended for educational purposes only and is not individual tax advice. Please consult a qualified professional before implementing anything you learn.
By enabling secure data sharing between financial institutions, fintechs, and third-party providers, open banking can foster innovation, enhance competition, and ultimately deliver better financial products and services to customers. With open banking, consumers will be able to access personalized services, compare offerings from different providers, and make more informed financial decisions. In this episode of Banking Transformed, Deep Varma, CTO at Alkami, explores the technological challenges, regulatory developments, and strategies for success in this new era of financial services. Deep also discusses how organizations of all sizes should be positioned to embrace the open banking revolution, leading to a more customer-centric, efficient, and embedded financial services landscape. This Episode of Banking Transformed is Sponsored by Alkami Alkami's Digital Sales & Service Maturity Model Assessment was developed to help banks and credit unions self-assess their digital maturity - and then take action on the results. Take this 5 question assessment and compare your responses to benchmark data collected from hundreds of U.S. based regional and community institutions and determine just how digitally mature your FI is. Get your results now, and with it details to support you on your path forward. Link to assessment tool: Sales and Service Digital Maturity Model Assessment
In this episode of the Sales Development Podcast, host David Dulany sits down with Mark Fershteyn, CEO of Recapped, to explore the innovative world of digital sales rooms and their transformative impact on the sales process. Mark shares his journey from a struggling salesperson to a successful entrepreneur, driven by a passion for process-driven selling and buyer collaboration. They discuss the challenges faced by sales teams, the importance of creating a seamless buyer experience, and the future of sales technology. With practical insights and real-world examples, this episode offers valuable strategies for sales professionals looking to enhance their approach and close more deals. Tune in to learn how Recapped is revolutionizing sales with its collaborative platform and why enabling buyers is key to winning in today's competitive market.Become a supporter of this podcast: https://www.spreaker.com/podcast/the-sales-development-podcast--1947957/support.
In an era where digital transformation is reshaping the financial services landscape, Alkami Technology, Inc. has taken a bold step forward with the launch of their Digital Sales & Service Maturity Model Assessment. This groundbreaking tool empowers banks and credit unions to evaluate their digital maturity and provides actionable insights to navigate their digital journey. Today, we have the pleasure of chatting with Allison Cerra, Chief Marketing Officer at Alkami and Casey Hogarth, Senior Director at Emerald Research Group about the development and deployment of this industry-first self-assessment tool and explore how it can revolutionize the way financial institutions approach their digital strategies. Allison and Casey emphasize the importance of understanding where financial institutions stand in their digital journey and how the assessment serves as a compass to navigate the complex landscape of digital transformation. This Episode of Banking Transformed is Sponsored by Alkami Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in the United States that enables clients to grow confidently, adapt quickly, and build thriving digital communities. Alkami helps clients transform through retail and business banking, digital account opening, payment security, and data analytics and marketing solutions. To learn more, visit www.alkami.com.
Shopify Masters | The ecommerce business and marketing podcast for ambitious entrepreneurs
Mimi Ikonn built brands Luxy Hair and Intelligent Change by cultivating a community on YouTube. Here, she shares her blueprint for growing a successful business on the video sharing platform.For more on Mimi Ikonn and show notes click here
Shopify Masters | The ecommerce business and marketing podcast for ambitious entrepreneurs
Crystal Landsem, CEO of Lulus, doubled the company's growth potential by giving customers what they wanted. Discover her best customer retention tips.For more on Lulus and show notes click here
Today's episode of the GaryVee Audio Experience is a throwback 4Ds episode from last year! We discuss branding, customer support, technology, and business growth. We explore why brand development is crucial, how Web 3.0 impacts customer support, and the challenges of growing certain businesses. We also highlight the common mistake people make with new technology and emphasize the importance of simplicity. Enjoy! Drop me some feedback here on Spotify or Apple Reviews! How to Buy VeeCon 2023 Tickets: www.garyvee.com/VeeConTickets2023 My website: www.garyvaynerchuk.com Check out my new NFT project: veefriends.com Join the VeeFriends Discord: https://discord.gg/veefriends Tweet Me! @garyvee Text Me! 212-931-5731 My Newsletter: garyvee.com/newsletter