Podcasts about encore episode

Encore Episode. How do two former Ottawa pros see the Trump, Carney, Ford story -- does it really matter? Will it make a real difference? Former Harper cabinet minister James Moore and former Trudeau advisor Gerald Butts get together for their Conversation #26. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Encore Episode. The country was founded on the principle that it's a confederation where both federal and provincial levels of government have powers and responsibilities. It's worked for 158 years, but does it still work? Another fascinating Moore-Butts Conversation, especially relevant to the times Canada is living in today. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Encore Episode. For the last fifteen years different governments in Ottawa have known tough choices were going to have to be made about the Post Office. But those choices were delayed or postponed. Now it's tough-choice time again. Is there a better way to deal with situations like this?  Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this ENCORE Episode of The Main Street Electrical Podcast, Jenn & Dave are proud to present one of our fave Christmas episodes - the Candlelight Processional, and this time, with our friends and friends of the show! In this revisit of Ep 186, you'll hear Matt & Susie from former The ImagineEars Podcast... Catron, Ryan, and Chris from IAmGeek... Derek Frank from Living with the Landspeeder... Melissa Reagan from The Food for Thoughtcast... and show faves Quasi Producer Heather and #KylaKylaKyla all assist, with Dave and Jenn of course.  Thanks for listening and downloading, thanks for subscribing, share the show with your fave people, and we'll back with new eps in 2026!!

Encore Episode. Society is trying to understand if there is an answer to this dilemma of disagreeing with respect and not hate. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Encore Episode. The U.S. Ambassador to Canada was in Banff yesterday for what turned out to be a tense conversation with former Canadian diplomat Colin Robertson. The ambassador, a seasoned American politician, and Robertson, no stranger to Canada-U.S. relations, went at it over some of the things that have been said between the two countries this year. Chantal Hebert and Bruce Anderson have lots to say about it all, too. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The competition Season is coming SOON! We wanted to help get everyone ready by posting this special ENCORE EPISODE with Jason Pickett from Season 3. Jason is a nationally recognized dance educator, choreographer, and adjudicator. In this episode he breaks down Scores, Judging, and Awards from a Judges perspective! Check the links below for more on Jason Pickett! LINKS FOR JASONWebsite for Training, Critiques, and More! https://nsadance.comInstagram @heyitspickettNo Starving Artist PodcastReinforce Dance Experience ConventionEPISODES MENTIONEDS2. Ep. 35 - Dance Comp 101: A Parents Guide to Call Times, Level, Divisions, Awards, and More!S2. Ep. 41- Hey It's Pickett! - Interview EPISODE SPONSORSDream Duffel, the original rolling duffel with a built in garment rack! Choose from multiple sizes, colors, patterns, & styles!www.dreamduffel.comApolla Performance Compression Socks, Made by dancers for dancers! Increase stability and support, while reducing pain and fatigue. www.apollaperformance.comRATE & REVIEWRate & Review Apple Podcast Rate on Spotify SOCIALS Instagram: https://www.instagram.com/twodancemomspodcast/

How we care for people through our work should be the primary focus. From healthy and strong relationships and systems the help support them, we get healthy and strong businesses and a real chance at a long term sustainable operation.  Today we will be talking about some substantive ways that you can care for yourself, the staff, and your customers in ways that create a culture of excellence and mutual support. This has the added benefit of truly helping the people who came before you in the value chain as we will have a shop that represents their work very well.    Related Episodes: 5 Keys to Coffee Shop Staff Retention SHIFT BREAK! How Does Your Staff Know They Are Doing a Good Job? 194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017   KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com or book a free call now:  https://calendly.com/chrisdeferio/30min  SPONSORS Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com  

if you're using the holiday break to plan for a strong Q1, this conversation will reshape how you think about pipeline. [this is an Encore Episode originally aired December 3, 2025]Nick Petroski, founder of Promethean Research and the industry's go-to source for agency market data, spent years studying what actually drives growth for digital agencies. Not best practices or guru advice, but real numbers from real shops.What he found challenges conventional wisdom. The agencies getting the most predictable growth aren't the ones with the slickest outbound machines, they're the ones who've built systems around relationships they already have. Nick breaks down the ownership gaps, comp structures, and tactical frameworks that separate random referrals from repeatable revenue. If you're heading into 2026 wondering whether your pipeline issues are a "you" problem or a market problem, this conversation will help you see which levers you actually control.What You'll Leave With:-The "is it me or the market?" framework for diagnosing your real pipeline problems-Why shrinking total addressable markets make relationship-based growth less optional and more strategic-How to structure account manager compensation to drive growth, not just retention (70-30 vs 60-40 splits explained)-A tactical approach for asking clients for specific introductions without feeling pushy or salesy-Why your Fortune 500 "locked down" account might actually be your biggest referral opportunity-The consultative mindset shift that makes asking for referrals feel like service, not sales-How to identify which accounts actually have referral potential worth pursuingMentioned Resources / Links:-Video Training: How to Scale Your Agency with Systematic Referrals and Strategic Partnerships (30 min)-From Random to Repeatable: The Digital Agency Referral Playbook - Nick's research report on systematizing referrals

Encore Episode from March 18, 2025 (and the most popular of the year)_____________________________Well known Rocker Dog Dad Rufus Taylor of The Darkness joined the show in the early months of 2025 to give our inquiring minds all we need to know about his Instagram famous 4 year old Boston Terrier Don. We cover "The Don's" embodiment of the Rock-n-Roll Party Cowboy lifestyle, the "train with love" philosophy his grandmother instilled in him and getting recognized in public as he scoops poop. It's a great conversation from a great appreciator of all dogs.Rufus elected to give a shout out to The Voice of Animals Foundation in Thailand, a dog rescue run by Michael Chour who's dedicated to rescuing abused and abandoned dogs in Thailand. To learn more check them out on Instagram at @chourmichael_thesoundofanimalsFor more pics and clips of Rufus and Don follow the show on Instagram @rockerdogpodcast

Your self-worth sets the tone for everything. From your relationships to your career. In this Encore Episode, I break down six powerful, science-backed strategies to help you raise your self-worth, strengthen your identity, and stop depending on external validation for confidence. Whether you've been stuck in cycles of comparison, people-pleasing, or self-doubt, these tools will help you build inner trust and finally feel good in your own skin. We explore why self-worth is different from self-esteem, how your thoughts shape your identity, and what to do when you don't feel “good enough.” You'll also get actionable steps to start rewiring the way you see yourself without needing approval from anyone else. This one's for anyone who's ready to stop shrinking and start owning their space. Live show tickets - dyfmpod.com/sydney-live-show Learn more about your ad choices. Visit megaphone.fm/adchoices

In my live workshops with owners and teams, coaching calls with clients, and even in interviews here on the show run into many go-to habits that are replacements for healthy leadership. Today we are going to be discussing a few of these mindsets and habits that can easily be a sort of counterfeit for the real deal. The real nefarious thing about each of theses habits is the confirmation bias that makes them habits in the first place. It is my hope that, if you are practicing these things , you get to step away and see clearly the pattern and replace them with the genuine article.  We cover: Worry Doubt Toxic grace People pleasing Indecision Rushing Dictating Related episodes: Encore Episode : 6 Truths about Power Empowering Staff to make the right Call 074 : The Life Changing Power of Good Authority w/ Jonathan Raymond Toxic Vulnerability : Barista care, leadership, vulnerability, thoughtful management, coffee culture, coffee family , professionalism When Patience is not a Virtue Why You Need to Back up Your Policies 184 : Making Great Business Decisions w/ Dave Stachowiak   Click ere to register for our new webinar!  "The Keys to the Shop: Principles for Cafe Success"     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    SPONSORS Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com        

Today marks 46 years since November 4, 1979—the day the Iranian Hostage Crisis began. To honor this significant moment in history, this week's Encore Episode of The Professional Noticer revisits Andy's powerful conversation with U.S. Marine Sergeant Rocky Sickmann, one of 65 Americans taken hostage when militants stormed the U.S. Embassy in Tehran. Listen as Rocky recounts the 444 days that followed—days filled with fear, endurance, and faith. He describes the moments leading up to the crisis, what it was like to face mock executions, and the emotional release of finally returning home in 1981. Rocky's story is a powerful reminder of courage, resilience, and patriotism. Today, he continues to serve others through Folds of Honor, an organization providing scholarships to the families of fallen and disabled service members. Connect with Rocky online: Folds of Honor https://foldsofhonor.org/ Email: rsickmann@foldsofhonor.org Twitter: https://twitter.com/FoldsofHonor/ Facebook: https://www.facebook.com/FoldsOfHonor/ Instagram: https://www.instagram.com/foldsofhonor/ YouTube: https://www.youtube.com/channel/UCkCp45eCf6OZu8-K2obIKAQ LinkedIn: https://www.linkedin.com/company/folds-of-honor/

  Have you ever paused long enough to notice the wonder woven into your everyday life? In this Encore Episode of The Integrated Life Podcast, Diana Romero reintroduces one of her most uplifting messages—an invitation to open your eyes and heart to the signs of God's presence all around you. From the delicate artistry of a spider's web to the daily rising of the sun, God fills our lives with reminders of His greatness. Through Diana's heartfelt reflections, you'll be inspired to slow down, look deeper, and rediscover the miracles hidden in plain sight.

This is the second part of this Encore Episode from 2021 featuring a conversation with Irene Sankoff & David Hein — the dynamic writing team and married couple that created the international smash hit musical Come From Away which recently topped American Theatre magazine's list of the most produced plays in America in 2025/26. On the previous episode Irene and David related how they got hooked on musicals, and how they went from their first show based on a true story — My Mother's Lesbian Jewish Wiccan Wedding — to deciding to create a musical based on the real life events that happened in the small town of Gander, Newfoundland in the days following 9/11. They also described what it was like to attend the 10th Anniversary of the events in Gander and then begin to transform the stories they heard there into a musical during an early workshop production at The Canadian Music Theatre Project at Sheridan College. We also explored the classic Broadway shows that influenced and inspired the writing of their book, music, and lyrics for Come From Away. If you missed part one you may want to go back and catch up on that episode before you listen to this one. Today we look at the extensive development process that CFA went through on its journey to Broadway — including a workshop in Seattle, a series of productions at the La Jolla Playhouse, The Seattle Rep, Ford's Theater in DC. and the Royal Alexandra Theatre in Toronto, as well as a thrilling concert presentation in Gander where it all began.  Back in 2015, I served as the Executive Producer and Artistic Director of The 5th Avenue Theatre in Seattle and, as such, I had the great pleasure of co-producing that original Seattle workshop of Come From Away. This was the first time that the show's Tony award winning director Christopher Ashley and choreographer, Kelly Devine began to work on the show — and it was great fun to recall that exciting experience with Irene and David. Come From Away is the fifth musical to originate in Canada and eventually open on Broadway.  The first was 1974's Rockabye Hamlet with book, music and lyrics by Cliff Jones. This rock musical adaptation of Shakespeare was originally titled Kronborg 1582 and was well received, first as a radio series on the CBC, and then at the Charlottetown Theatre Festival and on tour in Canada, before being retitled and opening on Broadway with Gower Champion as the director. It became a legendary flop and closed after 7 performances. Next, in 1980 came the intimate and engaging Billy Bishop Goes To War written by John McLachlan Gray the show featured one actor to playing18 different roles to tell the story of real life Canadian fighter pilot Billy Bishop during the first World War. This show nearly doubled the run of Rockabye Hamlet closing after 12 performances. However, over the next ten years Billy Bishop Goes To War received scores of productions at theaters all across North America.  The Story Of My Life, with music and lyrics by Neil Bartram and book by Brian Hill, opened on Broadway in 2009. Unfortunately, it had an even shorter run than either of the previous two Canadian shows. However, one year earlier, a group of Canadian writers finally scored a significant hit with The Drowsy Chaperone – book by Bob Martin and Don McKellar, and music and lyrics by Lisa Lambert & Greg Morrison. This delightful show opened on Broadway in 2008, received Tony Awards for Best Book and Best Original Score, and ran for 674 performances.   There have been a few other Canadian writers that found success on Broadway – Galt McDermott being the most famous of them – but that was with shows that originated in the US. Learn more about your ad choices. Visit megaphone.fm/adchoices

Knowing all the information and having all the coolest and best gear does not means your shop will succeed. For the purpose of todays conversation let's just say all the things we assemble under the roof of out shop are just the bricks. What's the mortar that holds t all together? People! Today we get to chat all about how to focus on people to fuel the best retail experience for both staff and customers alike w/ Mike Cosentino! Mike Cosentino, CEO of Big Peach. Big Peach is one of the largest and most recognized specialty retailers in North America, with business units spanning the Specialty Running (Big Peach Running Co.) and Bicycling (Big Peach Ride + Run) retail segments. Headquartered in Atlanta, the company serves athletes and fitness enthusiasts of every level beyond its brick-and-mortar locations through a dynamic e-commerce platform (BigPeachRunningCo.com) and innovative mobile retail experience (Big Peach On-Wheels). His new book, It's Not the Bricks, It's the Mortar: Optimize Your Retail Business for Lasting Success offers a battle-tested framework for service-driven retail organizations… from a current operator. No formalities. No fluff. This is not content from an academic researcher, industry consultant or ghostwriter. This is entrepreneur Mike Cosentino sharing powerful lessons from decades of experience, while still leading his own retail enterprises. Whether accelerating growth or withstanding the unexpected, his systems favor the confident empowerment of others – – while disfavoring the constant oversight often required by most leaders. The book includes two life-altering personal events that every reader will relate to, reminding us that success in this industry can't be achieved on hustle alone. Related episodes! 446: Building a People-First Coffee Tech Culture w/ Jason “Double J” Johnson, Black Rabbit Service Co. 416 : People-First Principles for Growing Your Shop w/ Mike McFall of Biggby Coffee 394 : Happy Coffee People w/ Wendelien van Bunnik 194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017 People…not Objects 430 : Embracing “Unreasonable Hospitality” w/ Will Guidara | Thank You NYC + The Welcome Conference   KEY HOLDER COACHING GROUPS!  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS   KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min      SPONSORS Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com    

In this week's Encore Episode of The Professional Noticer, Andy hosts author Peter Grainger–creator of the bestselling series of crime novels…DC Smith Investigations.  Tune in to hear Peter share details about the multiple series he's written, why his books are currently offered only in E-book and audio formats, and how and when he started writing. Listen as he reveals how and where he conducts his research, and why Andy believes he's one of the top five authors he's ever read! Encore Episode Announcement: The DC Smith Investigation series is coming to paperback! Pre-order from Amazon UK today! https://amzn.eu/d/guAUYee Connect with Peter Online: Website: https://www.petergrainger.com/ Facebook: https://www.facebook.com/petergraingerDCSmith/ Pick up the first book from the DC Smith Investigation series: An Accidental Death: https://amzn.eu/d/guAUYee  

In this week's Encore Episode of The Professional Noticer, Andy hosts Dr. Henry Cloud – a clinical psychologist, pastor to pastors, and New York Times bestselling author.  Tune in to hear Dr. Cloud introduce his latest book, Why I Believe: A Psychologist's Thoughts on Suffering, Miracles, Science, and Faith. Listen as he discusses the challenge of sharing faith with close friends and recounts a transformative college experience during deep depression, as well as a miraculous childhood event. Hear him address difficult questions about God's role in suffering, the coexistence of science and faith, the pain caused by abuse and hypocrisy within the church, and why free will is necessary for genuine love. Purchase Why I Believe: A Psychologist's Thoughts on Suffering, Miracles, Science, and Faith: https://amzn.to/3VTJKm5 Connect with Dr. Cloud Online:  Website: https://www.drcloud.com/ Facebook: https://www.facebook.com/DrHenryCloud YouTube: https://www.youtube.com/user/DrHenryCloud Twitter: https://twitter.com/drhenrycloud Instagram: https://www.instagram.com/drhenrycloudofficial/

Last year our friend, Noah Wyle, announced his new project, "The Pitt" to Steve Kmetko and STILL HERE HOLLYWOOD. He just won Emmys for LEAD ACTOR IN A DRAMATIC SERIES, OUTSTANDING DRAMATIC SERIES, and his co-star Katherine LaNasa won for SUPPORTING ACTRESS IN A DRAMATIC SERIES. Because of this, we're presenting this Encore Episode for uou to enjoy. Show Credits Host/Producer: Steve Kmetko All things technical: Justin Zangerle Executive Producer: Jim Lichtenstein Music by: Brian Sanyshyn Transcription:  Mushtaq Hussain   https://stillherehollywood.com http://patreon.com/stillherehollywood Suggest Guests at: stillherehollywood@gmail.com Advertise on Still Here Hollywood: jim@stillherenetwork.com Publicist: Maggie Perlich: maggie@numbertwelvemarketing.com  

So you have come to the conclusion that things need to change in your coffee shop. Maybe it is something related to systems, schedules, training, culture, or a host of other things you might want to take action on. But what is the first action you should take?  Today on Shift Break we will be talking about the first right steps you should take when you you want to make meaningful change in your coffee shop. The cafe is busy and the old ways are well worn. Clarity and simple concrete steps are going to be your best friend when it comes to seeing the fruit from your effort to improve.    Related episodes:  SHIFT BREAK: Making Minimum Viable Changes SHIFT BREAK: Finding Time for Change in the Cafe 399: Encore Episode! How to Change Things in the Cafe SHIFT BREAK! New Managers: Learning Before Changing   APPLY NOW TO KEY HOLDER COACHING GROUPS! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS   HIRE KTTS CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com  

In this week's Encore Episode, Scott Redd and Tommy Keene talk with Dr. Michael Horton about the Holy Spirit. Dr. Horton is the J. Gresham Machen Professor of Systematic Theology and Apologetics at Westminster Seminary California, and a guest lecturer at the RTS Washington campus. Have you considered taking a class with us during the upcoming academic year? Explore our degree programs and find one that's right for you: www.rts.edu/washington. Email admissions.washington@rts.edu to get started. Follow us on Instagram: www.instagram.com/rts.washington/ Facebook: www.facebook.com/RTSWashingtonDC X: x.com/rtswashington

On Today’s Show:

"If you're not growing, your dying", phrases like this tend to drive us pursue a path of growth that often prevents us from slowing down or finding margin in which we can see that something, or even we ourselves, need to stop. Today on Shift Break we are going to be talking about how to see entrepreneurship as not just a one time thing, but as a cyclical practice that helps you enter into needed change to either maintain, add, or take away. Related Episodes: 399: Encore Episode! How to Change Things in the Cafe     HIRE KTTS CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com  

In the busy cafe we tend to want to power through the work and in the process we rush the customer. The average cafe guest can feel as though they are simply being handled or herded instead of welcomed and served.  Today on Shift Break we are talking about how and why we need to fight against the urge to rush the customer and what it looks like to help them truly connect with and experience our unique offerings and hospitality. Related episodes:  340 : Encore Episode of “10 Reasons to Love the Customer”! Ignoring the Customer Are You Open? Slow is Fast? Speed is not the Goal HIRE KTTS CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com

ENCORE EPISODE! The summer season is officially upon us! Which means it's time to wrestle your toddler to the ground so you can apply some ghost-whitening sunblock while your six year old screams “I hear the ice cream truck! Can we get one?” at 10am. Are you already counting the days until Labor Day? Fear not! There are ways we can find more sweetness and less stress this summer with our families. On today's “Good Enough Parenting” podcast, I'll share with you my favorite tips for not just surviving but actually enjoying this season of seemingly endless time together.  And the good news is …. It involves a lot of BENIGN NEGLECT(my #1 parenting motto!) We don't need to be the end all be all for our kids this summer. Let them make their own snacks. Let them be bored. Let them skip the summer worksheets for more sprinkler time. Everyone benefits when we give our kids some space. So sometimes they'll have a chipwhich for breakfast this summer. You'll make them a veggie filled smoothie in September. And that's good enough.To get Carley's free video teaching you 4 play therapy techniques you can use TODAY to calm your emotional child and bring joy and freedom back to family life click here!http://www.paceparent.com/play And follow her @CarleyCounsels on FB & IG!

"Customers are already dialed in." This is one of my favorite quotes from the interview I had with today's guest. The industry has largely been focused on educating customers about coffee but not very good about educating themselves about the customer, and even less concerned about meeting people where they are or even celebrating their tastes. How can we approach the regular people that make up most of our customer base in a way that edifies instead of discourages?    That's what Matthew Bryce of Seven Sleepers Coffee Labs is here to talk about!   Matthew Bryce is a results-driven leader with over a decade of experience enhancing customer service, retail and food service operations. A specialist in elevating customer experiences, optimizing processes, and driving measurable improvements in sales, team productivity and quality of engagement.   With his extensive industry experience and people-first communal focus, his company Seven Sleepers Coffee Labs has been able to excite people about coffee through experiences and conversation.    I am grateful for this discussion and hope you all are encouraged to take action on the insights Matthew shares.    Link: https://www.instagram.com/sscoffeelabs/     Related Episodes: 333: Bridging the Professional and Home Barista Gap w/ Lance Hedrick of Onyx Coffee Lab 216 : Helping your Customers Brew at Home w/ Brian Beyke , I Brew my own Coffee Podcast 432 : How to Win in Specialty Retail Coffee Sustainability Series #4 : Consumer 360: Encore Episode! Hosting Consumer Coffee Classes: 7 Tips for Success   INTERESTED IN 1:1 CONSULTING AND COACHING? If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min  Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com

Happy Friday! This week's Encore Episode is one from 2022, a dynamic interview with Dr. Chris Jones. We discuss teacher-centric leading and supporting teachers, to name a few discussion areas. I feel like this is the perfect encore episode to wrap up teacher appreciation week. Listen in to hear our conversation or check out the […] The post ENCORE FRIDAY – PMP279: Support, Empower, Engage with Chris Jones appeared first on Principal Matters.

In this Encore Episode of The Professional Noticer, we're revisiting a conversation with America's favorite southern cook — Brenda Gantt! Tune in to hear Brenda share the story behind her very first cooking video, how it unexpectedly went viral, and why her old-fashioned techniques resonate so deeply with today's generation. You'll also hear what she hopes people take away from each lesson — and find out which foods she most loves to cook (and eat)! Connect with Brenda Online: Facebook: https://www.facebook.com/cookingwithbrendagantt YouTube: https://youtube.com/channel/UCWdG9VGBkBRSvPicPOGyjXA Instagram: https://instagram.com/cookingwithbrendagantt Brenda's cookbook Linger Around the Table Y'all is now back in stock. You can order it here: https://hoffmanmediastore.com/product/brenda-gantt-linger-around-the-table-yall/ You can also enjoy the Shepherding Outdoors series — written by Brenda's son-in-law, Walt Merrell. Volumes 1 through 3 are available for purchase at ShepherdingOutdoors.com Volume 4 and the opportunity to pre-order Walt's newest release, It's Sunday Morning, can be found here: https://hoffmanmediastore.com/shepherding-outdoors-collection/

Why does it feel so awkward and difficult to take action the way we know we need to as leaders in the coffee shop? If you are human, you feel a kind of resistance when it comes to making decisions, having those conversations, and generally taking decisive steps into leadership. What are we worried about? Well, there surely are some things we can fall prey to and need to guard against when using the authority of the role to serve others, but unless we get over the awkward first steps, we cannot truly serve well.  Today on Shift Break we will be talking about how you can plan on this awkwardness and how you can overcome it so you can be the effective owner, manager, trainer, and leader your baristas and customers need you to be.  Related episodes:   368 : Walking the Line Between Leadership and Friendship 336: A Cafe Leadership Masterclass w/ Selina Viguera of Blue Bottle Coffee 109 : Leadership Abandonment Syndrome : Lack of development in senior staff and what to do about it 194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017   INTERESTED IN CONSULTING AND COACHING? If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com

Whether it is a trade show, local business event, online or in-person summit, or a local throw down, coffee events are a way to connect and offer a lot of opportunities to grow and gain value for your career and business. That opportunity is there, but only if you know how to really take advantage of it.  Today on Shift Break we will be talking about how you can really get the most from a coffee event, and how to avoid the pitfalls of leaving a ton of value on the table due to a lack of planning and forethought.  Related episodes:  250 : Planning better Events w/ Steven Moloney of The Barista League 395: Connecting Roasters and Producers w/ Henry Wilson of Perfect Daily Grind and The Producer Roaster Forum! 324 : Encore Episode! Organizing the Community w/ Espresso State of Mind Founders, Javier Alvarez and Joseph Gonzalez 146 : How to Host a Throwdown w/ Justin Shepherd of Spencers Coffee, Bowling Green, KY 100! Why YOU are the Key     ATTENTION CAFE OWNERS w/ 2+ Years of running your brick and mortar.... - LOOKING FOR A COMMUNITY OF SUPPORT, ACCOUNTABILITY, INSIGHT, AND ENCOURAGEMENT?  - The Key Holder Coaching Group master-mind are now taking new applicants for our 4th cohort launching in march!  Click below to fill out your application now! KEY HOLDER COACHING APPLICATION   INTERESTED IN CONSULTING AND COACHING? If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com  

These days a lot of coffee shop owners are thinking about how they can add value for the customer. Of course this is a question that should be asked and right now with costs and competition the desire to add value is at an all time high as we seek to attract and retain customers.  But are we going about it the right way?  Today on Shift Break we will be talking about why you might not need to add any more value than you already offer, and then if you decide you want to add something to your program, what approach should you take to delight your guests.  Related episodes:  BLOG: Soul Searching in the New Landscape of Retail 432 : How to Win in Specialty Retail Coffee 173 : 5 Areas of Focus for Retailers 433: Winning Staff and Customer Loyalty 340 : Encore Episode of “10 Reasons to Love the Customer”! 443: Want Impactful Messaging? Keep it Simple! w/ Author Ben Guttmann 282 : How to Listen to your Customers 016: Raising the Bar on your Customer Experience w/ Michael Butterworth  453 : The Craft of Operations   ATTENTION CAFE OWNERS w/ 2+ Years of running your brick and mortar.... - LOOKING FOR A COMMUNITY OF SUPPORT, ACCOUNTABILITY, INSIGHT, AND ENCOURAGEMENT?  - The Key Holder Coaching Group master-mind are now taking new applicants for our 4th cohort launching in march!  Click below to fill out your application now! KEY HOLDER COACHING APPLICATION   INTERESTED IN CONSULTING AND COACHING? If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com  

This special Encore Episode of the SolFul Connections podcast features Taylor O' Brien, who shares how her diagnosis farian Cancer in her twenties has shaped her perspective on healthcare, wellness, and life.Armed with knowledge and a mission, Taylor reveals some important insights and advice that could help all of us navigate our own wellness journey. The conversation with this young, beautiful, and brave woman is inspiring and thought-provoking. Friendship, advocacy, and who we are at our core are all topics addressed in this special discussion.For more on Cancer - and the low-grade Ovarian Cancer with which Taylor was diagnosed, visit www.cancer.orgHelp me to honor and applaud Taylor, who continues to spread her message and her powerful light.

Creating and maintaining an elevated standard of hospitality is no easy task. It not only requires strategies and systems, but it requires that those providing the hospitality also experience it themselves. That people-first focus on employee satisfaction and sustainability matched with a high standard of training and a structure of operations to support  and nurture the culture is exactly what today's guests have created in their cafe.  Today we get to talk with the owners of Fount Coffee and Kitchen in Morrisville, NC!  Fount Coffee + Kitchen is owned by two husband and wife teams in Morrisville, North Carolina: Shawn and Kristen Preissner and George and Katie Kilgore. They are two local families that came together with a shared vision and passion for great coffee, food, and hospitality. They initially met in 2015, became great friends, put together a business plan, and opened the doors of Fount in December of 2018. Recognizing the need that existed in the Morrisville/Research Triangle Park community for both specialty coffee and a community gathering space, they sought to meet this need with premium menu offerings, elevated guest experience, and intentional workplace culture on the forefront of their mission. We discuss: The Founding Story of Fount Integration of corporate strategies that benefit small biz Why feedback from team members is crucial for continuous improvement. Fount Coffee's mission: to serve intentionally, excellently, and joyfully. Why the owners hold each other accountable to maintain discipline in operations. Prioritizing team morale and sustainability in the workplace. Celebrating team members' contributions. Why you should focus on financial health to allow for team investments. Efficient scheduling as a key to staff satisfaction. Barista work is more demanding than perceived. Why future growth must align with your values. Links: www.fountcoffee.com Instagram : @fountcoffee   Related episodes:  391 : Founder Friday! w/ Megan Wilson of Spuds Coffee in Ft. Lauderdale, Florida 343 : Founder Friday! “Curated Edition” | Hospitality + Meeting People Where They Are 194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017 446: Building a People-First Coffee Tech Culture w/ Jason “Double J” Johnson, Black Rabbit Service Co. 472: Why Technical Skill as a Leader is Not Enough w/ Jonathan Raymond, Refound, Author: Good Authority   ATTENTION CAFE OWNERS w/ 2+ Years of running your brick and mortar.... - LOOKING FOR A COMMUNITY OF SUPPORT, ACCOUNTABILITY, INSIGHT, AND ENCOURAGEMENT?  - The Key Holder Coaching Group master-mind are now taking new applicants for our 4th cohort launching in march!    Click below to fill out your application now! KEY HOLDER COACHING APPLICATION   INTERESTED IN 1:1 CONSULTING AND COACHING? If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min  Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com  

People often ask me what is my favorite PVDcast episode I have produced. The answer is simple: it is episode #165, Live at Wrestle Legends. Why is it my favorite episode? Because it showcases my trip to a local pro wrestling convention, where I was lucky enough to talk to some wrestling legends. On this Encore Episode of episode #165, you will hear my conversations with Cowboy Bob Orton Jr., Tito Santana, One Mang Gang, Tatanka and Road Warrior Animal! Wrestling fans cannot skip this episode and miss out on some great wrestling stories. Don't forget to rate, review and subscribe to the show & new episodes of The PVDcast drop every Thursday!

In this special Encore Episode, we dive deep into world of Olive Oil, led by the incredible Liz Tagami. She's a 6th generation Californian, who has been involved in defining and nurturing the Lucero Olive Oil brand for over 16 years. She's a specialty food and cooking equipment industry veteran with 4 decades of international business experience. She and her husband, Donald, now own the Lucero brand and American Olive Farmer website and marketplace for all things olive oil related!We talk about:How a good olive oil can significantly benefit your healthThat the mediterranean diet is all about enjoying leisurely meals with loved ones while savoring delicious food and wine. What is Extra virgin olive oil (really), and how it's defined How properly storing olive oil is crucial to maintaining its freshness and health benefits over time. Visit American Olive Farmer Here and use code SIPWITHNIKKI for $10 off your order!Follow Liz on Instagram Follow Lucero Olive Oil on InstagramPurchase the Juicy and jumping from the glass Sollevato Sangiovese that made Liz's would be socks roll up and down! And for a limited time you'll see a bundle with 2 bottles of Sangiovese and one bottle of Olio Novello. Use code PODLISTENER for 10% off your order! If you'd like to Support the Podcast, you can buy me a glass of wine with your donation and get a shout out on a future episode. Please and Thank you! Follow Sollevato Wines on Instagram Please leave a RATING or a REVIEW (on your podcast listening platform), or thumbs up and subscribe (on YouTube!)Questions? Comments? nikki@sipwithnikki.comYou should Follow Nikki on INSTAGRAM !!

Feedback. It is all too common to use this word. But do many of us actively pursue it as if it is foundational to the success of our businesses? Chances are not really. And in so doing we lose out on connection, relevancy , and have a harder time delivering value that creates momentum with our coffee. All because when we talk about relationship coffee, we tend to leave out the consumer.  Today on this 32nd episode of Rate of Rise, brought to you by our friends at Mill City Roasters, we are sitting down with cofounder of Mirror Coffee Roasters in Bellingham Washington, Mark Kutrovski! Mark and his brother Seirgi both had a solid career in coffee before founding Mirror Coffee Roasters 5 years ago. Their brand has, from the beginning been focused on quality and guided by a consitent puruit of connecting with and getting feedback from their customers. Both consumers and wholesale customers.  In today's episode we explore the need for all roasters to pursue feedback in how they source, roast, and communicate value to their customers and why it is of particualr importance nright now!  Links: https://mirrorcoffeeroasters.com/ Instagram: @mirrorcoffeeroasters      Related episodes:  RoR #25 : Training Up the Next Generation of Roasters w/ Steve Lee of Pocket Knife Consulting + Linea Caffe ROR #23 : How to Close the Industry-Consumer Flavor Gap w/ Phil Beattie, Dillanos Coffee Roasters RoR #1: A Conversation w/ Anne Cooper of Equilibrium Master Roasters 433: Winning Staff and Customer Loyalty 340 : Encore Episode of “10 Reasons to Love the Customer”!     Our Sponsor for Rate of Rise! www.millcityroasters.com  

Encore Episode!  Chip takes us back to the 80s and shares her her behind the scene take on her iconic role on Good Times and what she is up tol now. Tune in!

Now is the time to start redirecting our gaze from competitions and accomplishing greatness on a stage serving judges that do not matter to our shops, and refocusing our attention on the judges that truly matter. Our customers.  Today on Shift Break we will be talking about the phrase "Every customer is a judge". I used to hear it being spoken when I was involved in competitions in the early 2000s. How can we use the same energy we would put into a championship performance on behalf of of the customer and the experience they have in our shop?   Related episodes:  340 : Encore Episode of “10 Reasons to Love the Customer”! 298 : A Trophy, or Atrophy?  151 : How to Respond and React to Negative Feedback : 5 Step Process 259 : Solving Toxic Customer Service Culture 181 : Organizational Self-Knowledge Icing on the Cake: Competitions vs. the Shop     ATTENTION CAFE OWNERS w/ 2+ Years of running your brick and mortar.... - LOOKING FOR A COMMUNITY OF SUPPORT, ACCOUNTABILITY, INSIGHT, AND ENCOURAGEMENT?  - The Key Holder Coaching Group master-mind are now taking new applicants for our 4th cohort launching in march!  Click below to fill out your application now! KEY HOLDER COACHING APPLICATION   INTERESTED IN CONSULTING AND COACHING? If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com  

Get ready for a wild ride through history with this Encore Episode featuring journalist, humorist, and history buff Cliff McCollum! Andy and Cliff dive into some of the most bizarre, unexpected, and downright ridiculous failed presidential assassination attempts in history—including the time Andrew Jackson beat his would-be assassin with a cane, Teddy Roosevelt shrugged off a bullet to give a 90-minute speech, and an attacker tried to hijack a 747 to take out Richard Nixon. But that's not all—this episode is packed with sharp wit, unexpected facts, and even a deep dive into Winston Churchill's legendary quirks (including his bathtub diplomacy). If you love history with a side of humor, you won't want to miss this one! Find more from Cliff by connecting with him on Instagram and Twitter: Instagram: https://www.instagram.com/csmccollum/ Twitter: https://x.com/mrmccollum  

ENCORE EPISODE. Joe Keohane, a seasoned journalist and editor, believes that conversations with strangers can boost happiness, empathy, and even improve the world around us. In his book The Power of Strangers: The Benefits of Connecting in a Suspicious World, Joe dives into research with psychologists, anthropologists, and real-life encounters to uncover the profound impact of these connections. In this encore episode, Guy and Joe discuss how reviving the lost art of connecting is essential for both personal growth and professional success.

Encore Episode!  Get to know Days of Our Lives soap star Bryan Dattilo.  He talks about his life as an actor, his UFO encounter and family life.

How do you brew great coffee at home? That question is probably one of the most searched and asked questions that has unleashed what seems like a never ending stream of educational platforms, curated lists, videos, and blogs. It is honestly both exciting and overwhelming. The new question might actually be, "how do I make sense of all my options to make great coffee at home?" That is where today's guest, Justin Piercy of Daddy Got Coffee steps in to help.  Justin Piercy is the former sound engineer, family man, coffee enthusiast, and now full time home coffee education professional behind the popular, fun, and approachable platform, Daddy Got Coffee. His work has a lot to do with creating clarity for viewers to find what works for them to enjoy the coffee they buy at our roasteries and, in turn, this helps those home enthusiast become more discerning customers of the cafe. In this interview we explore not only Justin's own story of how he came to champion home coffee education, but also how home coffee as a category has influenced cafe culture and why it has been a force for good. We discuss:  The Spark of the Coffee Enthusiast Navigating the Learning Curve The Intersection of Creativity and Logic Understanding the Coffee Enthusiast's Mindset The Impact of Home Brewing on Cafes Understanding Your Audience's Needs Defining Success in Coffee Business Intentionality in Coffee Choices Links: 360: Encore Episode! Hosting Consumer Coffee Classes: 7 Tips for Success   035 : The Consumer Revolution w/ Kevin Sinnott   333: Bridging the Professional and Home Barista Gap w/ Lance Hedrick of Onyx Coffee Lab   322 : A Conversation w/ LaNisa Williams of Barista Life L.A.   Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick   The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com   Follow on Instagram! @Artobrick .... and tell them Chris sent you!

Tune into this Encore Episode with Katherine Kelly as she guides the ladie through positive perspectives. 

As we take the holiday week off, enjoy the Encore Episode! No more squirming in your chair at Thanksgiving when touchy subjects arise. Natalie and Angela have come up with some conversational pivot strategies you can use when uncle Ned brings up his favorite conspiracy theory. Plus, our very favorite Thanksgiving tv show eps! #podcastersofinstagram #podcastersoffacebook #putyourbooksdown #gentlecomedy #nataliesandersonjones #angelabingham #gentlecomedy #genx     Follow Put Your Books Down on social media:     Facebook: https://www.facebook.com/putyourbooksdown     Instagram: https://www.instagram.com/putyourbooksdown/     Natalie on IG:  https://www.instagram.com/nataliesanderson/     Angela on IG:  https://www.instagram.com/angelabinghamofficial/     Podcast produced by http://clantoncreative.com

The way customers and staff experience our cafes is based many experiences and moments taken together to form what they know as our culture or brand. Each experience can be broken down into many different parts that happen within even one visit and the smart operator knows that unless there is a plan set up ahead of time for how we want those moments to go, then we will provide less than stellar service. The customer loses out on experiencing our best, and we lose out on keeping good customers and good staff.  Today we are going to be talking about a few critical workflows I believe every coffee bar needs to have detailed nd trained on in order to serve people very well every day. Take this episode as an assignment and go create these for your shop as soon as you can! Include the staff and launch these as guiding processes so your coffee shop will thrive.    In this conversation we layout the plan for: Menu Workflows Change workflows Customer Experience workflows Related episodes: 399: Encore Episode! How to Change Things in the Cafe 307 : 10 Simple ways to Level Up your Coffee Shop 291 : What to do if Your Baristas Wont Listen to You 191 : Retraining your Staff on new Standards 424: Developing Menu and Hospitality Guides 421: Encore Episode: Simple, Powerful, Hospitality w/ Philip Paul Turner 058 : Holiday Hospitality Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com Want a beautiful coffee shop? All your hard surface, stone, and brick needs!  www.arto.com Follow on Instagram! @Artobrick .... and tell them Chris sent you!

So many great ideas come from conversations, trade shows, podcasts, books, and videos. Ideas and epiphanies that will make your coffee shop better and solve problems that have plagued you and your team for too long. But how do you take the first step to apply those ideas why you feel you don't have the time.  On today's episode of Shift Break we will answer frequent question I get asked when I am speaking at a conferences and with clients, how do I find the time to do these things when I am already as busy as I am? Good news, it is simpler than you think.    Related Episodes: 399: Encore Episode! How to Change Things in the Cafe 489: Tips for Creating a Resilient Cafe 498: 10 Small Things to Fix in Your Coffee Shop This Week SHIFT BREAK : Evolution Through Small Steps If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com  

Buzzkill Genius Dr. Philip Nash brings us a fabulous (and very relevant) show on the Cuban Missile Crisis of 1962. There's so much more to those events than the standard "eye-ball-to-eye-ball" story would have us believe. Among many other things, we learn why the Cold War was so cold. You'll understand so much more after listening. Encore Episode.

Small things make a big difference in the coffee shop. Trouble is, that we tend to procrastinate addressing the natural falling away of doing small things well as we get busier, and those little actions and habits that create excellence end up atrophying causing big problems that are almost untraceable back to their small source.  On today's episode I am going to be giving you 1 small things to challenge yourself to fix in 7 days. That's right, one week to fix of begin the process of fixing 10 things that, when taken care of will help customers love your business more, or when not cared for will sow seeds of doubt and resentment in your customer's minds.  Will you and your team take on the 10 things in 7 days challenge? If you do I want to hear from you. How did it go? What kinds of positive change did it create?  I'd love to shout out you and your cafe on the show.  Have fun and don't forget to listen to the below related episodes as well.  Related episodes: 307 : 10 Simple ways to Level Up your Coffee Shop 399: Encore Episode! How to Change Things in the Cafe 191 : Retraining your Staff on new Standards 406 : Five Ways to Immediately Improve Your Coffee Quality The Counterbalanced Barista SHIFT BREAK : Evolution Through Small Steps   Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee   The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com  

Encore Episode!Tensions rise on Real Housewives Ultimate Girls Trip: RHONY Legacy (S04E03) as Kelly accuses Kristen of being a “host.” Meanwhile, Luann grills Kelly for withholding access to NY Rangers games.Available on video as well: https://www.youtube.com/live/Zzmpjv8tBeoSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.