Podcasts about Keurig

Shoot us a Text.Episode #1056: Today we're talking about Elon Musk's dramatic exit from government, the rising appeal of extended-range EVs as a hybrid-EV mashup, and how Amazon wants to talk you into your next purchase—literally—with AI-generated audio highlights.Show Notes with links:Elon Musk has exited his role as a special government employee under the Trump administration's Department of Government Efficiency (DOGE), after a controversial 130-day crusade to slash federal spending.Musk's off-boarding began suddenly, without a direct talk with Trump.His DOGE plan aimed to cut $2 trillion but claimed only $175B in savings—an unverifiable figure.He aggressively targeted federal telework policies and agency redundancies, prompting both voluntary exits and court challenges.Clashes with cabinet members and critiques of Trump's tax plan sped his exit.Musk, reflecting on the challenge: “The federal bureaucracy situation is much worse than I realized.”With hybrids on the rise and EV momentum cooling, automakers are revisiting a once-overlooked technology: the extended-range electric vehicle (EREV). Acting like an EV with backup, EREVs offer consumers a new kind of compromise.EREVs run on electric motors exclusively; the gas engine charges the battery, not the wheels.Sales in China are up, and new models are coming stateside from Ram, Nissan, Ford, and Scout.Ram's 2025 Ramcharger boasts 145 miles of electric range and a total of 690 with the gas engine.ZF and other suppliers are betting big on smaller, smarter range-extender systems launching globally.“EREVs...provide the benefits of an EV with the flexibility of a hybrid, at a relatively lower cost,” said AlixPartners' Dan Hearsch.Amazon is rolling out a new AI-powered audio feature designed to make product research less of a chore. “Hear the highlights” offers short audio summaries of key product info—ideal for the multitasking shopper.The feature pulls from product pages, reviews, and web data to generate brief, conversational scripts that are read by AIIt's currently being tested on select products like a Ninja Blender and Keurig coffee maker.Amazon VP Rajiv Mehta says it's “like having helpful friends” talk through your shopping choices.It may soon integrate with Alexa+, Amazon's upgraded AI voice assistant, to power hands-free buying.CEO Andy Jassy revealed Amazon is developing 1,000+ generative AI tools, calling AI the “reinvention” of customer experience.Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

Keurig Green Mountain (KGM) invented a category and became a household name in at-home coffee brewing in North America. But by the early 2010s, the public company suffered a series of product missteps, negative media scrutiny, and challenging partner relationships. In late 2015, the company was acquired by JAB Holding Company. The new CEO Bob Gamgort first strengthened partnerships, raised productivity, and reduced costs. In 2017, the company then focused on new growth. Gamgort considered four major options: take the company public again through an IPO; set out for greater global expansion; combine with another coffee business to become a larger player in North American coffee; or diversify beyond coffee through a “pure play beverage” strategy. In this conversation, HBS Senior Lecturer David Fubini and Research Associate Patrick Sanguineti discuss the four strategic options from their case study, “Keurig: A Return to Growth.”

In this episode, Greenbook's Karen Lynch sits down with Sarah Snudden, Head of US Consumer Insights at JDE Peet's, for a lively conversation spanning career journeys, coffee obsession, and cutting-edge AI innovation. Sarah shares how her path led from Clorox and Seventh Generation to premium beverage insights at JDE Peet's, and how she's using AI agents to explore white space innovation and generate impactful product names.They also unpack key takeaways from IIEX North America, including the evolving role of emotion in insights, why AI must serve research—not define it—and how industry connections fuel continuous learning. A must-listen for insight pros navigating fast-changing tech and business needs.Key Discussion Points:Sarah's career evolution from Clorox to Keurig to JDE Peet's and her passion for premium coffee brands like L'OR and Tea FortéUsing AI agents for innovation: how One Strategy Studio's modular model helps identify white space and accelerate namingThe changing conversation around AI in research: moving from hype to practical use casesTakeaways from IIEX North America, including standout sessions, trends, and why human insight still mattersAdvice for researchers ready to experiment with new tools: start small, focus on outcomes, and skip the tech jargonResources & Links:JDE Peet'sOne Strategy StudioIIEX North AmericaYou can reach out to Sarah Snudden on LinkedIn.Many thanks to Sarah Snudden for being our guest. Thanks also to our production team and our editor at Big Bad Audio.

Toveling the Water Reservoir of a KeurigSupport this podcast at — https://redcircle.com/ten-minute-halacha/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

$1000 Minute advantage (0:07), what the fact (2;00), summer drinks (8:23), What's Trending: Patio season, Loblaw & viral Costco item is here in HRM (20:40), $1000 Minute (30:00), modern convenience cant live without! (34:30), Keurig vs Nespresso (49:00), Mindbender; 12%of people who are dating sy if they saw this hobby on their dating profile, it would be a deal breaker! (1:00) Follow us on Instagram: @MOVE100Halifax, @ErinHopkinsFM & @PeterAtMove100

Dr. Pepper parent company Keurig is on a roll in the soda market. The company surpassed profit estimates while other companies in the space like Pepsi projected a decrease. So why is Keurig doing so well amid a soda and snack industry overhaul? Plus: Microsoft offers low performers a way out and McDonald's brings back chicken strips permanently. Join our hosts Jon Weigell and Mark Dent as they take you through our most interesting stories of the day. Get our Side Hustle Ideas Database: https://clickhubspot.com/thds Follow us on social media: TikTok: https://www.tiktok.com/@thehustle.co Instagram: https://www.instagram.com/thehustledaily/ Thank You For Listening to The Hustle Daily Show. Don't forget to hit Subscribe or Follow us on Apple Podcasts so you never miss an episode! If you want this news delivered to your inbox, join millions of others and sign up for The Hustle Daily newsletter, here: https://thehustle.co/email/  Plus! Your engagement matters to us. If you are a fan of the show, be sure to leave us a 5-Star Review on Apple Podcasts https://podcasts.apple.com/us/podcast/the-hustle-daily-show/id1606449047 (and share your favorite episodes with your friends, clients, and colleagues).

On this very special episode of the Coffee Sprudgecast, hosts Jordan Michelman and Zachary Carlsen list off all the incredible things to see, do, and experience at this weekend's SCA Expo in Houston, Texas. On the show we also try out the new double-the-size AeroPress XL and make not one but TWO delicious YesPlz “Soft Power” Blend coffees in one pump! It's a genuine flavor journey and testament to the size and girth of one of specialty coffee's favorite brew methods. To celebrate coffee history's final SCA Expo we make ourselves elevated coffees with the convenience of a Keurig. We recently partnered with a company called BestCup who crafts Keurig compatible “Hi-Fi Coffee Pods” using quality coffees roasted by respected roasters like Amavida and La Barba (just to name a few). It marks the first time Sprudge has had a Keurig machine in its podcast studio. Did our hosts enjoy it? Listen along to find out! This episode of the Coffee Sprudgecast is sponsored by Ceado, Pacific Barista Series, La Marzocco, Ghirardelli, and DONA.

In this episode of the Slightly Biased Podcast, Vinny and Grayson dive headfirst into parenting nightmares, gaming comebacks, and pop culture spirals. It's a chaotic ride through Massachusetts weather, Nintendo Switch debates, and nuclear apocalypse movie recs, all powered by too much coffee and not enough sleep. Topics Covered This Episode: Parenting challenges: Late-night baby energy, the horrors of sleep debt, and the pacifier massacre heard 'round the house Gaming returns: Revisiting Animal Crossing, Stardew Valley, Balatro, and Atomfall on Xbox Game Pass Coffee talk: Ceramic vs. stainless steel mugs, reusable K-Cups, and Keurig deep-cleaning secrets Pop culture analysis: MCU burnout, Threads (1984) vs. The Day After, and the trauma of modern reboots (Wonka, Ghostbusters, Jumanji) Plus, a nostalgic detour through Worcester, Massachusetts, tales of Hotel Vernon, and hot takes on Taika Waititi, Pedro Pascal, and why some actors need to chill out. Keywords: podcast, parenting humor, sleep training, Massachusetts lifestyle, Nintendo Switch, retro gaming, MCU, nuclear apocalypse movies, coffee taste test, Keurig cleaning, pop culture, reboot fatigue, celebrity culture, Slightly Biased Podcast Recorded 4/12/2025. Follow us on Twitter and Instagram @slightlybiased_. Visit our home on the web at www.slightlybiasedpodcast.com This podcast is powered by Pinecast.

In this captivating episode, Adam Richman joins Neil Haley to talk about his journey into the History Channel's hit series The Food That Built America and how it evolved into a multi-show partnership. From deep dives into culinary entrepreneurship to iconic brand battles, Richman shares behind-the-scenes insights, jaw-dropping facts, and his own passion for culinary history and branding.With season six now airing, Adam teases new episodes featuring coffee empires, chocolate titans, and spirited liquor legends. He also opens up about the importance of storytelling, being authentic on camera, and what he's learned from the food entrepreneurs who changed American culture forever.[00:00:00] Introduction to Adam Richman – host of The Food That Built America and his expanding role with History Channel[00:00:45] How Adam landed the gig with The Food That Built America as a contributor in Season 1[00:01:15] His passion for culinary anthropology and how it aligned with the show[00:01:30] The importance of authentic storytelling and genuine enthusiasm on screen[00:02:00] Fascinating early-season moments – like the power dynamic between the Kellogg brothers[00:03:00] Bringing humanity to icons like Milton Hershey, H.J. Heinz, Mrs. Fields, and the inventors behind Oreo, Tollhouse Cookies, and more[00:04:00] Sneak peek of Season 6:Jim Folger and the rise of coffee in AmericaThe origins of Maxwell HouseThe story behind Keurig and Joe DiMaggio's role in marketingCandy giants: Russell Stover, Mounds, Almond JoyUpcoming stories on Anheuser-Busch, Jack Daniels, PF Chang's, Top Ramen, and more[00:05:30] Adam's personal takeaway from the entrepreneurs he profiles: betting on themselves, enduring failure, and pushing past doubt[00:06:00] His perspective as a brand himself and how the show inspires him[00:06:30] Final question (from Greg Hanna): The most important thing Adam has learned in life“Be kind, mean what you say, and say what you mean.”[00:07:00] Closing: Neil shares his appreciation and encourages everyone to binge The Food That Built Americavia the History Channel app

The conversation covered various topics, including the quality of ground coffee versus Keurig, the NBA draft lottery conspiracy, and the use of the Signal app by the U.S. government for secure communication. They discussed the potential for remote viewing and the existence of a device called the coronavisor, which supposedly allows viewing of past events. The discussion also touched on the concept of quantum entanglement and its implications for group intelligence and communication. Additionally, they mentioned the challenges of archiving sensitive government communications and the potential for future time travel. The discussion delved into the concept of predicting future events using statistical analysis, referencing Major League Baseball contests where large sums are offered for correct predictions. The "wisdom of the crowd" theory was highlighted, emphasizing the reliability of large sample sizes. The conversation also explored time travel and the multiverse theory, suggesting that altering the past could create alternate universes. Additionally, they discussed the implications of traveling at the speed of light, where time effectively stops. The segment concluded with a humorous anecdote about a golf simulator and a brief mention of a new entertainment venue in New Orleans.

What separates a good brand from an iconic one? This week, Chris Kneeland, co-founder of Cult Collective and expert in brand loyalty, joins me to break down the strategies behind cult-like brands and what makes them stand the test of time.Chris shares how brands like John Deere, Airbnb, and Lululemon built deep emotional connections with their audiences—and how you can apply these lessons to your own brand.In this episode, we explore the psychology of branding, why great brands focus on belief systems over behaviors, and how companies can create lasting communities instead of just selling products. Chris also shares his insights on brand storytelling, marketing evolution, and why the best companies aren't afraid to break the mold.Whether you're building a business from the ground up or looking to strengthen your existing brand, this conversation is packed with actionable insights that will change the way you think about marketing and branding.About ChrisChris Kneeland is the cofounder of Cult Collective, a marketing advisory firm, Cult Ideas and he also cofounded The Gathering, a Forbes top-rated business conference. Chris is a proven business leader with an impressive track record of increasing revenue and brand relevance. He specializes in delivering profitable growth through the smarter deployment of discretionary resources, improving specific elements of the customer journey that matter most, and increasing internal and external engagement via the masterful application of proven “cult brand” principles.Chris possesses enviable audience engagement expertise and have driven sustainable growth for some of North America's most beloved brands, including Harley Davidson, Best Buy, H-E-B, The Home Depot, Canadian Tire, GoDaddy, Keurig, and John Deere. He has helped launch over a dozen start-ups and currently serves as a Fractional CMO for companies earning between $25MM-$250MM annually.Chris believes in building brands from the inside out (i.e., enhancing corporate culture and employee engagement), developing customer-centric org structures, and delivering category-leading KPI's. He champions change management best practices and excels at developing effective frameworks, strategies, and action plans. He's also a dynamic presenter and elevates what customers and employees believe is possible. Chris has a master's degree from Northwestern University and a B.A. from Brigham Young University. Connect with Chrishttps://www.linkedin.com/in/chris-kneeland-838b2921/www.cultgathering.comwww.cultideas.comConnect with VeronicaInstagram: https://www.instagram.com/vromney/LinkedIn: https://www.linkedin.com/in/vromney/If you're serious about advancing your career in marketing and you're looking for some personal insights into how then I invite you to schedule a free Pathway to Promotion call with me: https://pathwaycall.com/If you found value in today's episode, I would appreciate it if you could leave a rating and review.

In this episode of Petworking, host Peter Kenseth sits down with Cecilia, founder and CEO of BistroCat, to explore how this innovative "Kitty Keurig" is revolutionizing cat care. Launching in November 2025, BistroCat isn't just an automated wet food feeder - it's a comprehensive health monitoring platform that could change how we understand feline health.Discover how BistroCat tracks eating behaviors to detect health issues before they become severe, why the company delayed their launch to incorporate customer feedback, and the surprising data insights that have major pet food brands eager to partner with them. Plus, learn about their acceptance into Mars Petcare's LEAP Venture Studio and their plans for veterinary telehealth integration.As cats have historically been underserved in both veterinary medicine and pet tech, BistroCat represents an important step forward in recognizing cats' unique needs. Use code "PETWORKING" for 40% off when you pre-order with a food subscription!

Bex Scott introduces us to an article from ClickAmericana.com all about gadgets and kitchen appliances from the 60s. She opens with a story about her finds from a recent Value Village thrifting trip that got her thinking about the sorts of small appliances she often finds there. What kind of futuristic ideas in kitchen gadgetry did the 1960s produce? And how did they advertise these new products? Join Bex to find out. From wall and under counter mounted can openers to bun warmers and toaster ovens, it's all here. The article features stunning images of the retro ads complete with color photos. Follow along with Bex as she learns which meat grinder can also grind hard almonds, the five good reasons for owning a General Electric rotisserie oven, and how 60s visionaries combined a portable mixer with a knife sharpener for the sake of convenience. Do you remember Presto coffee makers in white? Did you have a Redi-Oven? This episode will either make you scratch your head over the idea of owning an avocado colored blender or take you down memory lane with a Salton bun warmer.Resources discussed in this episode:Mid Century Show and Sale in Calgary, AB - April 12, 2025“1960s gadgets & small kitchen appliances made life a little easier” on ClickAmericana.com—Contact Rebecca Scott | Pyrex With Bex: Website: PyrexWithBex.comInstagram: @pyrexwithbex— TranscriptBex Scott: [00:00:02] Hey everybody, it's Bex Scott and welcome to the Pyrex with Bex podcast, where you guessed it, I talk about vintage Pyrex, but also all things vintage housewares. I'll take you on my latest thrifting adventures, talk about reselling, chat with other enthusiasts about their collections, and learn about a bunch of really awesome items from the past. Subscribe now on Apple, Spotify, or wherever you love listening to podcasts so you don't miss a beat. Everybody, this is Bex Scott and you are listening to the Pyrex with Bex podcast. I wanted to start off this episode with a little Value Village thrift store adventure. So I went into town with my husband and our daughter. Of course, she fell asleep on the way in. We were running some errands and we had some time to kill, so I asked Rob, my husband, if we could stop at Value Village and he said sure. So I let him stay in the car with our daughter, and I ran in to do a quick little ten minute run around the store, see if anything good was there. And lately Value Village hasn't been that great. There's been a lot of just broken things or missing pieces to things that I found. Today was a decent day, so there were some pretty beat up Pyrex. There was a Woodland Cinderella set, only three of the dishes, and it was priced at $35. It had some damage on the largest bowl, and I did consider it for a second, but I just couldn't justify paying $35 for that and the condition that it was in. Bex Scott: [00:01:47] I also found a Homestead 403 mixing bowl that had been through years of dishwasher use, and they wanted $15 for it. And another primary set, blue 401. They wanted $6 for it and it was missing a lot of its color. So that was a bit of what I found today. That was a disappointment. I did, however, find six mugs from the Spring Blossom Tabletopware coordinates set. These are the nine ounce mugs that were sold in sets of four, and I found six in this pattern. So I picked them up and they were a great price. I was a bit sad though because I found them, I grabbed them and then I walked down to the other aisle and this little girl looked at me and I gave her a smile. I thought she was just being friendly, but then I heard her say, hey mom, I just saw somebody take those green flower mugs. And the mom said, don't worry, we left them there for a reason. And I felt so bad because this little girl obviously wanted to take these mugs home, but the mom was set on her not having them for some reason, probably because they didn't need six vintage mugs in their house for their kids to use. But I hope she knows that they're going to a good home. Bex Scott: [00:03:13] I also found this amazing enamel fondue set in like a mustardy color with little flowers all over it, and it came with, I think it was six melamine divided plates and four forks with different colored plastic handles. That whole set is going to be in an upcoming mid-century modern show that I have a booth at in Calgary. It is my very first show that I'm ever doing. I have a ten by ten booth, three tables, so I'm excited to be thrifting to find some pieces that I can put in that show. If any of you are in Calgary and you hear this episode before I go to the show, it's April 12th, 2025, so you can catch me there and come and see some of the awesome pieces of Pyrex that I'm going to have there, and just other, other things that I have found over the last year or so. Going to Value Village today kind of brings me to my episode, where I always go down the appliance section, and I never expect to find anything in this section. It's usually a bunch of really beat up, lately it's been donut makers, those little instant donut makers or cake pop makers, so nothing really great in vintage, but it got me thinking about kind of the small kitchen appliances that people used in their home in the 1960s. Bex Scott: [00:04:47] So I was doing some research and I came across this really great article in, the websites called Click Americana.Com. So go to my show notes and navigate to this article. It's called 1960s Gadgets and Small Kitchen Appliances Made Life a Little Easier, and this episode is going to be a bit of a read through the article and take you through it, but I want you to make sure that you see these photos, because a lot of them are clips taken from old catalogs and magazines, and it'll give you a really great idea of the pieces and the appliances that they had in their kitchens. And a lot of these I have seen at Value Village before, and other thrift stores, and some of them I even have in my basement right now waiting to be sold. So it's kind of a bit of an educational episode and a fun little show and tell as well. Bex Scott: [00:05:40] So the first one we have is the retro wall-mounted manual can opener by Can-O-Mat. And this is from the 1960s, and the ad shows a little lady in the reflection of the can opener opening her can and it says most beautiful can opener made. Its clean, uncluttered beauty tells you Can-O-Mat is a masterpiece of mechanical simplicity. No levers, gadgets, wires or motors, just the easy turn of a single handle opens any can, any size, any shape. Leaves a smooth, safe drinking cup edge. That's why you'll find Can-O-Mat in most kitchens, where quiet, good taste and smooth efficiency are happily wedded. Any wonder its first choice of millions of style conscious homemakers? I struggle with can openers, all of the modern ones. I think they're terrible. I have trouble figuring out how to use them, and half the time they don't even cut properly. So it kind of has me thinking that I should be looking for one of these in the stores when I'm out and about. Bex Scott: [00:06:42] Next up we have the Oster electric meat grinder. It's called the Electric Power Unit. It sits on your countertop and it says versatile and powerful, Oster electric meat grinder slices through foods without tearing, bruising, or mashing. That sounds kind of gross. Speedily and effortlessly grinds all foods from toughest meats to the most delicate vegetables. Even grinds hard almonds. New economies, better meals, and far more pleasure in food preparation are yours every day from the very first day you own the Oster electric meat grinder. I don't know about you guys, but I find a lot of meat grinder parts when I'm shopping or when I've bought a lot at an estate sale or in an auction. They are never complete. I would love to be able to test out one of these meat grinders, but so far I haven't come across one that's a full unit. Bex Scott: [00:07:39] Next up we have the vintage General Electric rotisserie oven. This is really cute, it's a little countertop rotisserie oven and it says five good reasons for owning a General Electric rotisserie oven, in brackets, even if you have a good range oven. Number one is the rotisserie infrared broiler precision oven does so much more than an ordinary rotisserie. Does as many things, in fact, as an expensive range oven, and has range oven accuracy. Number two infrared broiling seals in the natural juices for best ever steaks and seafood. Brown and crusty outside. Delectable inside. Number three bake without heating up the kitchen. Separate baking element on bottom. Thermostatic heat control assure perfect cakes, breads, fancy desserts. Tilt top lid closes completely for baking. Glass window lets you peek in. This is like a fancy Easy-Bake oven. And then there's a picture. It kind of looks like a cat litter box with a lid on the top. Number four it has automatic push button controls. And number five, it's portable. You can cook anywhere with the General Electric rotisserie oven. That's pretty handy. You can take it to your friends houses. You could even cook in the parking lot if you have an outlet. Imagine taking this to a tailgate party. You just pull up your vintage rotisserie oven and put it on your tailgate. I would do that. Bex Scott: [00:09:07] Next up we have a waffle maker and it says makes four big waffles at a time. General Electric Sandwich Grill and Waffle Iron has reversible grids that make delicious pancakes too. Grills sandwiches, bacon, and eggs. This is one that we have a ton of modern equivalents of this, so it looks pretty similar to what we have now. I have a waffle maker, but it's a tiny one, but I can see how this would be awesome. It is massive. Next up is something that I see a lot of in the thrift stores. We have the vintage GE Stainless Steel automatic coffee maker, and this one is from 1961 and it has a cute little Christmas background. But I find that these vintage coffee makers make amazing coffee, and I've had many of them over the years where we've brewed our coffee in them, and it just tastes so much better than drinking from a Keurig or a Nespresso pod. Next, we have the front loading Toast-R-Oven toaster oven. So it's spelled toast with an R in the middle, and it has a pretty funny description. It says, hands the toast to you, no digging. Toasts all breads, any shape, top browns muffins, grilled cheese sandwiches. Bakes too, frozen desserts, meat pies, even meatloaf. And it is essentially just a countertop toaster oven. That's what it is. I always wanted a toaster oven as a kid because I remember my grandparents having one, and the toast comes out so nice in these toaster ovens. This might be a bad episode for me, because now I'm thinking of all the different things that I should be buying and my family will love me for having no kitchen counter space after I go out and hunt for all these pieces. Bex Scott: [00:11:05] Okay, next we have beats, whips, mixes, drinks, sharpens knives too. This is from 1961 and this is the General Electric portable mixer. Though it's only two and three quarter pounds, it's extra thorough with batters, extra gentle with sauces, extra marvelous with meringues. A free drink mixer fixes drinks in a whirl. This is a tongue twister. Remove beaters and plug in an optional accessory that sharpens knives. I've never seen one of these. Easily and safely. See the portable mixer in white, yellow, pink, and turquoise. Oh, those are some good colors. I would pick pink. At your General Electric dealers. It's very interesting actually. So you take off the beaters and then you can use it as the knife sharpener, or you can whip things up if you put the beaters back in. Okay, next we have the Salton Hotray appliance. I have sold so many of these hotrays. I've gifted them to my mother in law. And I have a few still in my basement. These ones are from 1962, and I find them almost every time I go to Value Village. And it's always fun to see which kind, because the top of them is always a different pattern. There's some pretty ones with flowers, there's some with just funky abstract designs. But it says here that it protects your dinner after you've cooked it. It can do this because the temperature of its radiant heat glass panel is thermostatically controlled to a point right under the cooking point. Thus, the food on it neither continues to cook nor to stand around growing cold. This means that those late coming husbands and extra drink guests will no longer pay the price of an overcooked and dried out dinner. And when dinner is finally served, hotray will put an end to your jumping up and down from the table. You just put the entire dinner on hotray, put hotray on the dining table, and serve from there. First will taste like firsts and seconds will taste as good as first. Of course, there's much more to Salton Hotray. Find me on Instagram and let me know, Did you guys use hotrays growing up? Do you still use hotrays? Do you like them? What are your thoughts? Bex Scott: [00:13:19] Next up we have the automatic can opener kitchen gadget from 1961, and I'm pretty sure this is one that my grandparents had, and they mounted it to the underside of their kitchen cabinet. I remember this growing up vividly. It says it removes or hinges the lid quickly, cleanly, with no jagged edges. Magnet holds lid away from food, mounts on wall or optional counter stand. Next, we have a whole variety of vintage toasters from 1963. So we've got the GE Toast-R-Oven. We have the Two Slice that gives you nine shades of toast. We have the Dominion Four Slicer, ideal for big families, toasts 1 to 4 slices at a time, pops them up high, gives perfect results automatically. And it's chrome. We have the GE High Lift. Pops bread extra high, has easy to read control for light, dark or nine shades between. We have your Flip-Door toaster. It has a tray attached. Just flip doors, toast turns automatically, in a walnut trim. And then last we have the Toastmaster Sovereign. Has new controls up front. New concave design. Silent timer assures perfect shade of toast every single time. Bex Scott: [00:14:36] Next up we have kitchen cooking and heating small appliances from 1963. We've got the Hand Mixer. Hangs on wall, has giant beaters and three speeds. The Toastmaster Portable Mixer has three speeds removable, cord. The Salton Gourmet Hotray. We have the Rotisserie Broiler, the 2-Burner Hotplate, the 1-Burner Hotplate, the Sunbeam Electric Frypan. It's completely immersible. Jumbo 12" Electric Skillet is automatic and washable. The Electric Buffet Server gives low heat, holds two quarts, and the Corning 10" Electric Skillet goes under broiler, yet on matching base, it bakes, stews and fries. And they have a little Corning blue cornflower on top of that guy. Bex Scott: [00:15:28] The low silhouette blender. This one my grandparents also had, and it has the super dangerous looking like machete knife little blade in the bottom of it that I always got scared of when I was washing it. It doesn't have anything to say about it. It's pretty self-explanatory. Low, off, or high, that's about it. Vintage Presto coffee pots in white and black. These are really cool looking, they're actually, they look kind of atomic, kind of space age. And it says, does anyone on your street have the white one yet? Pardon us, but we do make a perfectly wonderful coffee maker. It's the one on the left in stainless steel with rich, glossy black trim, fully automatic. It brews a cup a minute of marvelous coffee and keeps it hot. The open spout means easy pouring, easy cleaning too, because it won't trap bitter oils in residues, and you can dunk the entire coffee maker without a worry. Families who live with it every day just love it. Still, we've had a mild but steady clamor, it wasn't a complaint, but a question. People kept asking why not make it white? Most people like the black one, we said. We might not have the volume and weight for mass production, we said. We might have to price it higher and then nobody would buy it. This is all in a magazine ad, just so you guys know. So we made the white one anyway, it's the one on the right. It makes wonderful coffee the same as the black one. It does cost a few pennies more, but now you have a choice. This is a crazy ad. We don't think you'll have trouble finding a black Presto on your street, but if you hurry, you still might be first with the white one. And that might be quite a kick. Wowzas. Bex Scott: [00:17:13] Okay, Salton Bun Warmer, I have this, I've used it, it's amazing. It's so hard to find with the original cloth cover that closes and shuts, but I actually found one and it's great. So if you come across a Salton Bun Warmer, you'd better get it. It says it actually makes ordinary buns taste good, good ones taste great, and great ones taste like heaven on earth. The Salton Electric Bun Warmer won't perform miracles. It won't make our American mass produced buns and rolls taste like the kind grandma supposedly made 50 years ago. But what the Salton Bun Warmer will do is make rolls and buns taste a good deal better. It does this by keeping buns and rolls warm and fresh and crisp. And this ad, this is the exact one that I have. You can get the bun warmer for 9.95 or the French bread warmer for 11.95. Next up we have our Redi-Oven appliance tableside cooker from 1965. New, fast, easy, versatile, large capacity, compact electric oven that holds even a 3 pound roast or an 8 inch pie. Gleaming chrome finish with porcelain enamel interior. Automatic timer and controlled heat up to 500 degrees, perfect for preparing frozen foods, biscuits, baked potatoes right at the table. I want one of these. I've never seen this, but I want it. Double bonus $7.50 value international Silver Party Tray, plus free coupons for these famous frozen foods. Oh, so they were giving away this leaf shaped serving tray with a spoon as well. Bex Scott: [00:18:55] Vintage 1960s Ronson Foodmatic in-counter appliance. Ronson Foodmatic slices, shreds, grinds meat and coffee, juices oranges, crushes ice, it even cooks. That is a versatile piece of equipment. It's very interesting looking as well. It sits on top of your counter. You can put beaters in there for baking. What else does it say? Automatic timer, solid state speed, beater clutch and arm release, speed selector guide. It's quite the 1969 invention. Okay, next up we have vintage small kitchen appliances and decorator colors from 1969. General Electric gives you a festival of color, flame, avocado, and harvest. Appliances include a can opener slash knife sharpener, portable mixers and stand mixers, Dutch skillet, buffet skillet, and a blender. I love these colors. These are awesome. Not so much the avocado, but I could see myself with the harvest yellow one or the flame. The flame is a really nice red. And that is it for our 1960s gadgets and small kitchen appliances. I hope you guys go to the show notes to get a great visual of the items that I talked about, and find me on Instagram at Pyrex with Bex, and let me know if you remember growing up with any of these appliances, what you loved, what you didn't, and if you have any in your kitchen now. Thanks everybody. 

Work should be the most reliable path out of poverty. But for many, low wages, job insecurity, bureaucratic red tape, and the benefits cliff create barriers to financial stability. Social Impact Pioneers Megan Spurgeon and Scott C. Miller are transforming economic empowerment by revolutionising workforce development and breaking systemic cycles of poverty in the U.S Megan Spurgeon is the Director of Empower Upper Cumberland, a collective impact initiative dedicated to creating sustainable workforce and human services solutions in Tennessee. With a strong background in higher education, workforce development, and community action, Megan is a key player in aligning economic, social, and workforce initiatives for lasting change. Scott C. Miller, founder of Circles USA and president of The Poverty Solution, has been a national leader in poverty alleviation for over 40 years. He has helped communities raise over $200 million to support families in achieving long-term economic independence. His groundbreaking Poverty Alleviation System (PAS) - germinated from collaborations with the Walmart Foundation and Keurig — is a comprehensive framework that supports individuals in fully escaping poverty and contributes to reducing poverty rates at scale.is replacing outdated poverty management models with innovative, results-driven solutions. During this podcast conversation Megan and Scott explore: ✔️ The Shift from Poverty Management to True Poverty Alleviation – Why current systems fail and how to implement real change. ✔️ Collaboration for Impact – How businesses, nonprofits, and policymakers must work together for sustainable results. ✔️ Breaking the Cycle of Poverty – The biggest challenges and innovative solutions shaping the future. ✔️ The Role of Employers & Policy in Economic Empowerment – How businesses can support workforce development and retain talent. So whether you are working to address poverty, curious about the programmes supporting workforce development or simply in need of some positivity – Megan and Scott are your people. Links: • Scott Miller - https://www.linkedin.com/in/scottcmillerprofile/ • Megan Spurgeon - www.linkedin.com/in/megankellyspurgeon • The Poverty Solution: https://www.thepovertysolution.com/ • Empower UC - https://empoweruppercumberland.org/ • Annual Report - https://empoweruppercumberland.org/news-and-events/prosperity-press/ • TANF Opportunity Act - https://www.tn.gov/humanservices/tanf-opportunity-act.html • UCHRA - https://uchra.org/

Watch the 9malls review of McDonald's McCafe Keurig K-Cup Baked Apple Pie Coffee. Is this the best tasting pod coffee ever tested on this channel? Watch the hands on coffee taste test to find out. #coffee #mccafe #mcdonalds #tastetestreview Shop 9malls Directly at 9mallsGadgets: https://9mallsgadgets.com/ Find As Seen On TV Products & Gadgets at the 9malls Store: https://www.amazon.com/shop/9malls Please support us on Patreon! https://www.patreon.com/9malls Disclaimer: I may also receive compensation if a visitor clicks through to 9malls, or makes a purchase through Amazon or any affiliate link. I test each product on site thoroughly and give high marks to only the best. We are independently owned and the opinions expressed here are our own.

Cleaning the Keurig 02/24/25

Welcome back to this exciting episode of New Cyber Frontier! In this episode, we join our founders for the special treat of a live presentation on how BlockFrame containerizes cybersecurity.  This new concept is lined up to revolutionize digital security and privacy by giving every individual a level playing field with the big players. It's simplistic, it's uniform and it's the next thing. With a goal of enabling  individual rights, and empowering ethical behavior in a digital world, BlockFrame, is taking the industry by storm. Dr. Gorog explains, "We turn Cybersecurity from what is usually a large-scale operation that only big companies have the ability to afford, to something that a single user can containerize like the individualized coffee pod from Keurig that Revolutionized the coffee industry. It's simple and provides the individualized experience that everyone wants." Look for big things from BlockFrame Inc.

In this episode of The Ambitious Introvert® Podcast, I reconnect with my amazing former client Nicole Kepic, almost three years after we worked together. Nicole is a talented copywriter with over 20 years of experience writing for major brands like Kellogg's, Walmart, and Keurig. Today, she helps female coaches and creatives attract their ideal clients and sell out their offers with fun, feel-good sales copy.  But that's not all - Nicole is also the author of the newly released book Don't Ask Me to Be Loud: The Introverted Girl's Guide to Online Business. This relatable and practical guide shows introverts how they can build thriving, joyful businesses without being loud or bold. I'm thrilled to share this conversation because her book was a project we coached around back in 2022, and I couldn't be prouder to see it out in the world. Nicole is opening up and sharing the behind the scenes of how it really feels to go from ‘idea' to ‘published author'.What You'll Learn:  

Are you an introvert struggling to find your voice in a noisy world? In this episode of The Quiet And Strong Podcast, host David Hall is joined by Nicole Kepic, an accomplished copywriter and author. Nicole shares her personal journey of embracing her introversion and leveraging it as a strength in to stand out in a crowded online space.Discover the intriguing story of how Nicole transitioned from her busy corporate life to running a successful freelance business, all while embracing her introverted qualities. Hear about her initial struggles with the perception that introverts can't succeed in highly social environments and how she overcame this misconception through a powerful conversation that changed her perspective.Whether you're an introverted entrepreneur or just someone looking to understand the unique strengths of introverts, this episode offers actionable insights, relatable stories, and practical advice. Nicole's journey is inspiring, and her strategies for success are highly applicable to anyone looking to make their mark while staying true to who they are.Embrace your introverted strengths, learn strategies for success, and be strong!Episode Link: QuietandStrong.com/207- - -Nicole Kepic is a sales page copywriter with over 20 years of copywriting experience, previously writing for big brands like Kellogg's, Walmart, Frito Lay, and Keurig. Today, she helps online coaches and creatives stand out from the crowd, attract their ideal clients, and sell out their signature offers with fun, feel-good sales copy.  Nicole is also the author of “Don't Ask Me to Be Loud: The Introverted Girl's Guide to Online Business.” In this fun, relatable book, she shows you how you DON'T need to be the loudest or boldest person on the internet to run a thriving, joyful, and in-demand business. When she's not on her laptop, Nicole is usually spending time with her family or staying up way past her bedtime to devour a suspense novel. You can learn more about her at nicolekepic.com or hang out with her on social media (where you WON'T see her dancing).Socials: Facebook | Instagram | - - -Contact the Host of the Quiet and Strong Podcast:David Hall Author, Speaker, Educator, Podcaster quietandstrong.comGobio.link/quietandstrongdavid [at] quietandstrong.com Take the FREE Personality Assessment: Typefinder Personality Assessment Follow David on your favorite social platform: Twitter | Facebook | Instagram | LinkedIn | Youtube Get David's book:Minding Your Time: Time Management, Productivity, and Success, Especially for Introverts You may also like:Quiet & Strong Merchandise

Matt puts Producer Josh on "Fraud Watch", takes pride in his new Keurig, Matt then proceeds to put Connor on "Fraud Watch" as well, we play a game of "What Did Matt Say?", Connor eulogizes Bob Uecker, another update on the large purchases Matt McMaster has been forced to make, old school Tube TVs, bubble hockey, and more.

In this episode, we dive deep into the transformative journey of Best Western Hotels (BWH) with the incredible Amy Hulbert, Vice President of Boutique and Upscale Brands for Best Western Hotels. Discover how this iconic hospitality brand has split into three distinct brands to lead the charge in reshaping the industry and how sustainability lies at the heart of their mission.We'll explore why Europe is leading the way in sustainability certification and discuss how the U.S. hospitality market can catch up. Learn how a strong focus on sustainability not only enhances a hotel's environmental impact but also increases guest retention and satisfaction—proving that happy teams and sustainable operations drive business success.Amy shares her expertise on the design evolution of Best Western's boutique and upscale brands. Alongside that, we discuss the role of Green Key Global certification in pushing sustainability forward, including actionable steps hotels can take—like moving beyond small details such as Keurig cups to implementing large-scale changes in food, beverages, and operations.Finally, we look to the future, as BWH aims to certify all of its properties by 2026, setting a standard for affordable, sustainable innovation across the industry. Whether you're a hotelier, a sustainability advocate, or just someone curious about the future of hospitality, this conversation is packed with insights you won't want to miss!Tune in to hear how Best Western is becoming a community leader, a pioneer in sustainability, and a trendsetter in design—all while preparing the hospitality industry for what lies ahead.Key Takeaways:Best Western Hotels - How the brand split into 3 brands to try and push the hospitality industry forward.The Sustainability Certification - Europe is leading in sustainability, so why isn't the USA following? How can a sustainability certification push a hotel forward?The Local Connection - Best Western encourages their hotels to be pillars in their local communities.Retention and Satisfaction - People seek out sustainable places to stay, and sustainable hotels that keep their staff happy and satisfied tend to see an increase in patrons.Green Key Global and Synergy - By hotels, for hotels. BWH is trying to find people aligned with their goals and the industry by getting ahead of the market.Going Green - The steps to becoming Green Key certified. From small Keurig cups to meals. The Future - All BW Hotels will be certified by 2026. Food and beverages are seeing massive sustainable overhauls, and teams are being contacted directly to find affordable solutions.

Adriaan en Simon bespreken in deze aflevering: de zesde dalai lama / goede voornemens: extravagantere kleding / dagelijkse rituelen (van kunstenaars) / wapperen met een geslachtsdeel / een niet met naam genoemde Nederlandse schrijver / Adriaans schrijfketting (psychiatrisch verklaard) / een teruggevonden fantasie: voor jezelf of deel je die? / poëtisch intermezzo / luisteraarspost / uit Adriaan boekenkast Schrijvers van dienst: Paul van der Velde / Mason Currey / Simon Vestdijk / Ed. Hoornik / Timothy Snyder / Victor Klemperer / Ben Okri Een turkooizen bij van Paul van der Velde is hier te bestellen: https://www.boekenwereld.com/zesde-dalai-lama-een-turkooizen-bij-9789493332980 Dagelijkse rituelen van Mason Currey (in de Nederlandse versie met bijdragen van Eva Hoeke) is hier te bestellen: https://www.boekenwereld.com/mason-currey-dagelijkse-rituelen-9789492493378 De gedichten van het intermezzo: Grafschrift van Simon Vestdijk, Pogrom en Ballade van de nachtredacteur van Ed. Hoornik. Link naar de substack van Timothy Snyder: https://open.substack.com/pub/snyder/p/the-mump-oligarchy-a-glossary?r=1xnn8a&utm_medium=ios Victor Klemperers Barre bevrijding is te digitaal te lezen of luisteren: Audioboek: https://open.spotify.com/show/1XiA8Sp4tBtMeLrY7JVMCQ E-book: https://www.boekenwereld.com/victor-klemperer-barre-bevrijding-9789045041414 Je kunt de boeken van Adriaan natuurlijk in de boekwinkel bestellen, maar veel van zijn boeken zijn ook als audioboek te beluisteren, ingesproken door Adriaan zelf. Neem nou bijvoorbeeld Ik kom terug bij Spotify: https://open.spotify.com/show/6ns45PTEOXWBkNy9sLwO8D?si=pBhBrJ-MQF2SMKVQiSu0FQ Volg het instagram account van de podcast: @vandis.ongefilterd. Wil je een vraag stellen of reageren? Mail het aan: vandis@atlascontact.nl Van Dis Ongefilterd wordt gemaakt door Adriaan van Dis, Simon Dikker Hupkes en Bart Jeroen Kiers. Montage: Sten Govers (van Thinium Audioboekproducties). © 2025 Atlas Contact | Adriaan van DisSee omnystudio.com/listener for privacy information.

This week we talk about the reasons and impacts of the world's largest dam. Consumption: Mr. Pold - Dune Messiah, Dune, Dune: Part 2, Moneyball, The Cryptid Factor St. Jimmy - The Fall Guy, Night Swim, Misery D'Viddy - Ace Ventura: When Nature Calls, A.P. Bio,Secret Level, NFL Football, Fast & Furious, Fast Five, Fast & Furious 6, Bryson DeChambeau Master Z - Evil season 3, Carry-On, Woman of the Hour, Outlive: The Science and Art of Longevity Music Provided By: Greg Gibbs / Most Guitars Are Made of Trees ARMS / Glass Harmonica Plastic Flowers / Now She's Gone

Luke and Andrew each celebrate an anniversary today, which sends them down a memory lane that is perfect for losing any new listeners who may be checking out the show after hearing Luke's story on This American Life this weekend. They also talk about old salad bars, cold restaurants, French-speaking hummingbirds, and personal thermostat preferences.

Behind every successful startup is a story of passion, perseverance, and a whole lot of heart. Today, we're diving deep into the inspiring journey of Cambio Roasters, a company born from a desire to make a positive impact on the world. Join us as we hear from the brand about their leap of faith in leaving their corporate careers to pursue their dream. We'll explore how they overcame challenges, from navigating the complexities of the coffee industry to developing innovative, eco-friendly solutions like the world's first and only aluminum K-Cup®. Discover the driving force behind Cambio Roasters: a commitment to sustainability, ethical sourcing, and giving back to the communities they serve. This is a story of entrepreneurship, innovation, and making a difference, one delicious cup of coffee at a time. Web: https://cambioroasters.com About the show: Ash Brown is a force to be reckoned with in the world of motivation and empowerment. This multi-talented American is a gifted producer, blogger, speaker, media personality, and event emcee. Her infectious energy and passion for helping others shine through in everything she does. Ash Said It, Ash Does It: * AshSaidit.com: This vibrant blog is your one-stop shop for a peek into Ash's world. Dive into exclusive event invites, insightful product reviews, and a whole lot more. It's a platform that keeps you informed and entertained. * The Ash Said It Show: Buckle up for a motivational ride with Ash's signature podcast. With over 2,000 episodesalready under her belt and a staggering half a million streams worldwide, this show is a testament to Ash's impact. Here, she chats with inspiring individuals and tackles topics that resonate deeply. What Makes Ash Special? Ash doesn't just preach motivation; she lives it. Her strength lies in her authenticity. She connects with her audience on a genuine level, offering real-talk advice and encouragement. She doesn't shy away from the challenges life throws our way, but instead, equips you with the tools to overcome them. Here's what sets Ash apart: * Unwavering Positivity: Ash Brown is a glass-half-full kind of person. Her infectious optimism is contagious, leaving you feeling empowered and ready to take on the world. * Real & Relatable: Ash doesn't sugarcoat things. She understands the struggles we face and offers relatable advice that resonates with listeners from all walks of life. * Actionable Strategies: This isn't just about empty inspirational quotes. Ash provides practical tips and strategies to help you translate motivation into action, turning your dreams into reality. So, if you're looking for a daily dose of inspiration, actionable advice, and a healthy dose of real talk, look no further than Ash Brown. With her infectious positivity and dedication to empowering others, she's sure to become your go-to source for making the most of life. ► Goli Gummy Discounts Link: https://go.goli.com/1loveash5 ► Luxury Women Handbag Discounts: https://www.theofficialathena.... ► Review Us: https://itunes.apple.com/us/po... ► Subscribe: http://www.youtube.com/c/AshSa... ► Instagram: https://www.instagram.com/1lov... ► Facebook: https://www.facebook.com/ashsa... ► Blog: http://www.ashsaidit.com/blog #atlanta #ashsaidit #theashsaiditshow #ashblogsit #ashsaidit®Become a supporter of this podcast: https://www.spreaker.com/podcast/the-ash-said-it-show--1213325/support.

We are at our Santa Stop at Junk Bonanza! A keurig for cocktails, fancy coffee makers, and a partridge in a pear tree... Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We are at our Santa Stop at Junk Bonanza! A keurig for cocktails, fancy coffee makers, and a partridge in a pear tree... Learn more about your ad choices. Visit podcastchoices.com/adchoices

On this episode, I'm joined by Dom from The Sissy Boys to chat about his coffee taste, cleaning your Keurig, moshing, growing up punk, playing Tied Down, and We Want To Fight EP. During the episode I was drinking Sol De La Mañana from EVEN. Episode Links: https://www.instagram.com/evencoffeemtl/ https://delayedgratificationrecords.bandcamp.com/album/we-want-to-fight https://www.beansandbreakdowns.com/

In this episode of the Living to 100 Club podcast, Dr. Joe Casciani speaks with Jim Cosco, owner of Tipping Point Labs, about his inspiring work in capturing legacies through video and his company, Legacy Videos. Jim shares his passion for preserving personal stories through video production, motivated by his own experience of missing the opportunity to capture his father's life story before he passed away. Together, Joe and Jim explore the power of video to document memories and how these personal narratives can provide lasting comfort and connection for loved ones. Jim discusses his unique approach to creating documentary-style interviews, offering a range of options, from short "interviews of a lifetime" to comprehensive multi-hour legacy recordings. They also delve into the potential future of AI technology in memorializing individuals, touching on the emotional complexities of virtual interactions with deceased loved ones. Finally, Jim shares his long-term business goals and how he envisions the next phase for his company, Tipping Point Labs. Join us as we explore the art of storytelling, the importance of preserving legacies, and the evolving role of technology in keeping memories alive. Mini Bio With almost three decades of experience in the media industry, Jim is the founder and executive producer of Tippingpoint Labs, a video strategy and production company that specializes in telling brand stories. Corporate clients have included Five Star Senior Living, Philips Lifeline, Harvard University, Keurig, and John Hancock. Over the years, he has also filmed content for MTV, Fox News, Nightline, and The Today Show as well as worked with notables like Leeza Gibbons, Geraldo Rivera, Tim Russert, Aerosmith, and celebrity chef Curtis Stone. Jim is also the founder of Legacy Video Stories, a company he was inspired to create after his father passed away so he could help families preserve their stories for future generations. For Our Listeners Jim's Website: Legacy Video Stories      

On this week's Modern Retail Rundown, the staff breaks down the struggling sales of coffee giants Starbucks and Keurig. Next, Etsy posts early positive signs of holiday sales. Finally, sandwich chain Subway is facing legal action over the alleged false advertising of its sandwich, which some customers say contains much less meat in reality.

Episode 439: Neal and Toby dive into why election anxiety might be causing a reluctance for the American consumer and how it's hurting businesses. Then, Keurig just bought a majority stake in Ghost energy drink for over $1B, which signals the growing category for caffeinated drinks. Next, Gold reaches another all-time high – will it ever slow down? Also, Philip Morris is the week's Stock of the Week, while Polymarket is the Dog of the Week. Lastly, Tesla's big day, Yum Brands pulls back on onions, a sprinter dies at 108, World Series' tickets, and Tapestry blocked.  Subscribe to Morning Brew Daily for more of the news you need to start your day. Share the show with a friend, and leave us a review on your favorite podcast app. Find your fit at bonobos.com and use code BREW20 for 20% off.  Get your Morning Brew Daily T-Shirt HERE: https://shop.morningbrew.com/products/morning-brew-radio-t-shirt?_pos=1&_sid=6b0bc409d&_ss=r&variant=45353879044316  Listen to Morning Brew Daily Here: https://link.chtbl.com/MBD Watch Morning Brew Daily Here: https://www.youtube.com/@MorningBrewDailyShow Learn more about your ad choices. Visit megaphone.fm/adchoices

At the KCBI station, we had a bit of a morning crisis: our office coffee maker kicked the bucket. They promised to fix it "as soon as possible," but for coffee lovers like us, that's not fast enough. So, I dug out our old Keurig, cleaned and descaled it for hours, and proudly set it up at work. Imagine my surprise when the first coworker to walk in had brought their own coffee maker too! It's official: we're a team that can't start without our coffee! 

In this episode, we have a large news slate: Tesla is betting on the growth of cheaper cars, Keurig is betting $1B on energy drinks, and home sales are stalling amid rate doubts. QOFTW: Rapid Fire https://www.instagram.com/delano.saporu/?hl=en. Connect with me here also: https://newstreetadvisorsgroup.com/social/. Want to support the show? Feel free to do so here! https://anchor.fm/delano-saporu4/support. Thank you for listening. --- Support this podcast: https://podcasters.spotify.com/pod/show/delano-saporu4/support

On this episode of Lochhead on Marketing, Category Pirates Christopher Lochhead and Eddie Yoon talk about the power of simplifying business strategies into a One-Sentence Strategy. They discuss how successful companies, from large enterprises to solopreneurs, leverage concise strategies to drive focus and alignment. Highlighting examples like Gillette's "revenue per user per year" and Microsoft's "a computer on every desktop," they emphasize the importance of clarity and customer-centric approaches. The episode underscores that while crafting a one-sentence strategy is challenging, it is essential for achieving cohesive company culture and long-term success. Welcome to Lochhead on Marketing. The number one charting marketing podcast for marketers, category designers, and entrepreneurs with a different mind. The Power of Having One Clear Strategy Eddie Yoon emphasizes that the most successful businesses, regardless of their size, often operate under a singular, clear metric or strategy. This simplicity allows for better focus and alignment across the organization. He cites the example of Gillette, which used "revenue per user per year" (RUPI) and "profit per user per year" (PUPI) as their guiding metrics. This approach not only streamlined their decision-making but also ensured that all team members understood their primary objectives. Christopher & Eddie then give examples of several legendary companies that have thrived due to their clear, concise strategies. For instance, Microsoft's one-sentence strategy was "a computer on every desktop," which guided their product development and marketing efforts for decades. Similarly, YETI, known for its premium ice coolers, positioned itself with the straightforward strategy of offering a "premium ice cooler," differentiating itself from traditional, lower-cost options. The Importance of Customer Focus They also point out how these companies maintain a customer-centric approach. For example, the Keurig coffee system was built around the idea of convenience and choice, with the metric of "K-cups per brewer per day" driving their business decisions. This focus on customer experience and satisfaction is crucial for long-term success. Christopher explains that while these strategies are simple to understand, executing them effectively is often challenging. He notes that when a company has a clear strategy, it becomes easier to align employees, investors, and customers towards a common goal. This alignment is essential for fostering a cohesive company culture and driving growth. The Challenge of Crafting a One-Sentence Strategy Creating a one-sentence strategy is not a straightforward task. It requires deep reflection and a thorough understanding of the business's core mission and values. Christopher & Eddie discuss how many organizations settle for vague or overly complex strategies, which can lead to confusion and misalignment. They advocate for a rigorous process of distillation, where businesses must sift through their ideas and focus on what truly matters. One of the standout examples is the Ritz-Carlton's guiding principle: "Ladies and gentlemen serving ladies and gentlemen." This simple yet profound statement encapsulates their commitment to exceptional service and sets a high standard for their employees. It illustrates how a well-crafted strategy can inspire and elevate a brand's identity. To hear more From Christopher & Eddie about the One-Sentence Strategy, download and listen to this episode. Want to hear more Pirate Jams? Head on over to Category Pirates and enjoy more conversations between Category Pirates Christopher & Eddie! Don't forget to grab a copy (or gift!) of one of our best-selling books:  Snow Leopard: How Legendary Writers Create A Category Of One  The Category Design Toolkit: Beyond Marketing: 15 Frameworks For Creating & Dominating Your Niche  A Marketer's Guide To Category Design: How To Escape The “Better” Trap, Dam The Demand,

915: Consumer insights are the lifeblood of any company, enabling them to optimize product availability, personalize marketing, and enhance customer experiences through direct-to-consumer channels and loyalty programs. In this episode of Technovation, Peter High interviews John Gigerich, Chief Information Officer of Keurig Dr Pepper. John shares insights into the 2018 merger between Keurig and Dr Pepper, which created a beverage powerhouse, and discusses his role in integrating the companies' IT systems while ensuring cybersecurity. He elaborates on Keurig Dr Pepper's digital transformation journey, covering cloud migration, intelligent automation tools like RPA and AI, and the company's data-driven approach to consumer insights that optimize product offerings and marketing strategies. John also provides a fascinating look into the company's supply chain optimization initiatives and the role of the digital value chain. Finally, he highlights the importance of ROI in IT investments and shares his excitement for AI and data-driven innovation at KDP.

915: Consumer insights are the lifeblood of any company, enabling them to optimize product availability, personalize marketing, and enhance customer experiences through direct-to-consumer channels and loyalty programs. In this episode of Technovation, Peter High interviews John Gigerich, Chief Information Officer of Keurig Dr Pepper. John shares insights into the 2018 merger between Keurig and Dr Pepper, which created a beverage powerhouse, and discusses his role in integrating the companies' IT systems while ensuring cybersecurity. He elaborates on Keurig Dr Pepper's digital transformation journey, covering cloud migration, intelligent automation tools like RPA and AI, and the company's data-driven approach to consumer insights that optimize product offerings and marketing strategies. John also provides a fascinating look into the company's supply chain optimization initiatives and the role of the digital value chain. Finally, he highlights the importance of ROI in IT investments and shares his excitement for AI and data-driven innovation at KDP.

On Today's Show: FORGIVE & FORGET: My sisters mad I wont support her 'pyramid scheme' FRIDAY CRYDAY: Did Jess cry over her Keurig?? FLOCK LINE: Hey Commanders? Can you hear us??

Episode 195:“Dad Swears &Hardware Showdowns: The Ultimate Dad Debate”In this jam-packed episode of Top Dad, we tackle some of the biggest debates in dad life:•A Dad's Guide to Swearing: When is it okay to swear around the kids, and how do we teach them about it? When is it ok to let your kids swear???!•Meijer Review: The lesser-known step-cousin of Target and Walmart—where does it rank in your dad shopping routine?•Lowe's vs. Home Depot: The hardware store war that never ends. Is your loyalty based on quality or convenience?•Keurig vs. Nespresso: Fancy dad vs. blue-collar dad in the ultimate coffee battle. Which one fuels your day?Tune in for laughs, practical dad advice, and some serious (but fun) dad debates!Thanks for listening to the Top Dad Podcast! Don't forget to subscribe for new episodes, leave a review, and share our podcast with other awesome dads or shitty dads (seriously they probably need us the most).... ☑️ Got a question or a topic you want us to cover? Email us at topdadpodcast@gmail.com or follow us on social media for updates and wonderfully crafted dad jokes by going to TopDadpod.com "Stay awesome, dads—because nobody rocks the dad bod on the #1 dad pod like the Top Dads

The guys are crickets this week and they cant stop chirping about cheetos, charli and a keurig Spotify Wrapped, Keurig machines and Cave Cheeto Game Rate Us ⭐⭐⭐⭐⭐ on Apple Podcasts! Connect With The Show:  Follow Us On Instagram  Follow Us On Twitter  Follow Us On TikTok  Visit Us On The Web    

EP320 - News, First Half Recap, Early Holiday Preview http://jasonandscot.com 0:23 Welcome Back After Hiatus 2:51 Upcoming Events in Retail 7:28 GroceryShop 16:02 Retail Growth Trends 21:28 Concerns for Holiday 2024 30:27 The De Minimis Provision 40:27 TikTok's Impact on E-commerce In this episode of The Jason and Scot Show, we discuss the current state of retail and e-commerce. We analyze macroeconomic factors impacting the retail landscape, noting a 3.4% growth in core retail and a maturation of e-commerce, dominated by giants like Amazon and Walmart. We address consumer sentiment heading into the holiday season and the potential influences of the upcoming election and interest rate changes. The episode also covers the role of AI in enhancing personalization experiences, challenges faced by dollar stores, and supply chain issues. We conclude with insights into Amazon's recent earnings and their strategies to engage younger consumers through TikTok Shops. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Download the complete 54 page deck of all my insights from the US Dept of Commerce Retail Data for the first half of 2024 here https://rgeek.co/retail2024 Transcript [0:23] Welcome Back After Hiatus Jason   [0:23]Welcome to the Json and Scott show this is episode 320 being recorded on Monday september 16th 2024 I'm your host Jason retail gee Goldberg and as usual I'm here with your co-host Scott Wingo. Scot   [0:38]Hey Jason and welcome back after a very long time, Jason and Scott show listeners Jason our last show was an early May so it's been about a little over a 4-month hiatus and when people ask me I always blame you do you blame me. Jason   [0:57]I do blame you and I'm bitter because in my mind. Nobody's really complaining to you but like I I've gone called out on stage by like I've I've been heckled by people that are like what are you going to do a new show. Scot   [1:15]It's part of our it's it's a Nintendo like strategy where you you dribble you know if you could really constrain Supply scarcity that drives demand so yeah. Jason   [1:25]Yeah it it we are we are playing 3 dimensional chess in a world of checkered players. Scot   [1:31]Exactly the the real reason is as Chief digital Innovation retail and payments and grocery officer your title's gotten bigger and your your more famous your allies on a plane I can never record because I'm like how about now he's like Paris how about now Australia how about now India so you've been flying all over the world. Jason   [1:52]I sadly I have been it does feel like travel is back there there have been more International trips this year than any year before coid so I I can I can only partially deny that accusation. Scot   [2:08]Cool well we're glad that we have you here for for an hour give us an update what are you any uh show you know what's going on out in the world of retail as you've been expanding the globe for the Json and Scott show. Jason   [2:20]Yeah it's been another Super interesting year for retail we'll we'll certainly get into some of what we think are the key topics that have been planned out this year but I have attended a bunch of events I I can't even remember which ones where since this this last show visited a bunch of customers out in the field which is always great learning new things from them [2:51] Upcoming Events in Retail Jason   [2:40]but the upcoming show is in early October is grocery shopping in Las Vegas so I'll be moderating a panel on. AI enabling Next Generation personalization, at at that show which I always look forward to to grocery shop and then a week later they're they're shop talk is moving their show their other stuff to Chicago so they're going to have their first, fall shop talk that will be in my backyard in Chicago so I'll be curious to see how if the world wants another another iteration of shop talk every year. Scot   [3:18]Yeah give us the behind-the-scenes did you like throw down the gauntlet and said shop talk must move to Chicago or I'm not going to attend or and run all the speaking stuff. Jason   [3:28]I basically did that with everything I told every client that they had come to Chicago I told shop talk and I told you you had to come here to record the podcast and yeah you'll note we haven't had a lot of podcasts and you know I still have the same 3 customers here I've always had. Scot   [3:44]But you got to show them to me for at least that's a 1 w. Jason   [3:46]I did but they really just added a show they're just looking for more Revenue so like it seems like it's probably not. Not just me but I feel like your LinkedIn feed has been more active than me and mostly with accolades for for the the fund that you helped kick off. Scot   [4:05]Yeah yeah so the just to update everybody I'm in a post spiffy world so started spiffy in 2014 and then, you know decided to to we got to kind of north of a 60-ish million run rate which is plenty big lots of employees lots of things going on and I had started this little side hustle well first of all I started this thing for our little local ecosystem here called the tweener list in 2015 which was just a little passion project and then started a little fund around that called the tweener fund which invests in early stage startups so I've I've really enjoyed that and decided to, move on from spiffy and make this my full-time gig so have been really enjoying doing that and actually have. I'm sure you do this where you have a list of things you're kind of like want to learn about and you can hardly ever get to it and I've been doing a lot of that the last 4 weeks and 1 of the big 1 is AI I've been going really deep on AI and it's been been a lot of fun to play around with all the cool new stuff going on there and I got a couple interesting ideas I'm not going to reveal anything but there's some interesting if you think from a AI native remember how we used to talk about mobile native well now thinking AI native I think there's some interesting things that could happen in the world of e-commerce so I'm going to I may go back to thinking more about e-commerce so we'll see. Jason   [5:23]Come on back though we're we're waiting for you the water is fine man they're they're for your point there's a lot of super interesting stuff the grocery shop will be fun a a show after that that I'm looking forward to is NRF because you know they have this Innovation Pavilion and they've kind of upped the the, rigger around recruiting exhibitors at The Innovation Pavilion this year and I think it's going to it's a big year for Innovation so, probably be a cool time for all of us to meet in the New York in January with global warming it's not even cold anymore. Scot   [5:58]Not been there not too long ago and it's still pretty darn cold for this North Carolina. Jason   [6:04]Oh okay fair enough fair enough I'm just last year was the first time it snowed in like 2 years in New York at at in her uh and then. Scot   [6:10]Okay yeah yeah last time I remember trudging through like 6 inches to get to your hotel which was painfully far away. Jason   [6:17]I mean that's yeah that's been my normal life so it's been weird that you haven't had to take the heavy coat to New York so although I wouldn't recommend that if you go to New York in January I'd bring that vote uh. And, I feel like in addition to everything else I know we're going to jump into the retail but all the Apple software updates dropped today so cool new icons and emojis and and delayed chats so I can have, like Emoji based chats hit Scott Wingo at every hour of the day now it's amazing. Scot   [6:48]Nice I look forward to that at 4:00 a.m. I'll have my do not disturb on to counteract your your attack. Jason   [6:53]Yeah although I may need you talk about new things you want to learn 1 of the things I want to learn is how to make Do Not Disturb work right in the the modern app like the system because I feel like all the focus modes have made it complicated. Scot   [7:05]Yeah I have to have you know that that kind of funny YouTube where the dad puts on 6 seat belts that's me putting on do not disturb I have to do the physical thing check the moon do my watch hit D and D in a profile and then that's that that combination of things I don't know which of them does it but that seems to stop everything. [7:28] AI in Grocery Shopping Jason   [7:23]Yes I feel like I'm in a similar boat but it would be interesting to figure out how to do it for as intended. Scot   [7:29]Yeah or just we know it works so just keep doing it do so just give us a preview of grocery shop can AI do better recommendations than kind of the old school way we used to do it. Jason   [7:42]So 1 would hope certainly it can do it at greater scale than we used to do it there's some anecdotal evidence that it's. Better it you know part of it I'm I'm curious to talk to some of these folks So So Meta will be on my panel. They they have a strong POV you know what's going on in the digital ad space right now is all the the ad platforms are trying to talk you into going hands off the wheel and turning over. The bidding to their AI engines and I would say at the moment it's an uneven playing field there like if I if I talk to my. Performance media folks they'll tell you that the the AI robots from some of the platforms are very effective and tend to outperform a manual bidding and on other platforms that they they wildly do not so. Jason   [8:33]That it'll be interesting to kind of hear their perspective 1 of the panelists is hungryroot, which to me is a super interesting example they they're truly doing AI based recommendation so they're essentially they're a ger. That is mainly filling out your whole cart for you proactively with AI based. Recommendations so you manicure a Char a cart that they recommend to you versus you hunting and pecking for each individual item and putting it in your cart and they they have some pretty interesting sales metrics using that methodology so they're all in, there you might almost think of them as like the Stitch fix of food and so they'll they'll be interesting to hear, and then my friend Ben from Endeavor and Endeavor may be familiar to some listeners not to others they're the largest adult beverage and hospitality company in Australia. And so they they have a nationwide chain of beer and wine stores that are doing some really interesting personalization hubs and kind of Shifting all of their customer touch points to to 1 to 1 so. I'll be curious to hear how effective they all claim to be. Scot   [9:47]How do these it seems like you're going to need some training data like how do they Kickstart that do they look at like your email or credit card data to kind of get an idea for what you like or they just kind of start you at a demographic Baseline and build from there or do you know. Jason   [10:01]Yeah well so in many cases you've been a customer of theirs for a long time right so they have you you have a significant amount of personal data I mean Walmart launched a predictive cart feature, in January that's in beta so I think it's only available to a select group of. Of Walmart Plus members but yeah it you it's trained on all of th those members pass purchases leading up to the launch of that product. Um so I yeah good question what signals do they use for a net new customer but I think the first crop where customers where they they already had a significant history. Scot   [10:40]Got it cool well that's gonna be a good panel riveting it's also pretty wild they have them so close together now that's like 10 days you're gonna have to kind of like Zip back home rest for a couple days and jump in. Jason   [10:50]I I do I was going to zip back home anyway so it's not an inconvenience for me but I my heart does go out to all the the shop talk folks that that have responsibilities of both shows because that I'm certain is not fun for them. Scot   [11:02]Cool which of the shop talks is bigger now the. Jason   [11:09]Shop talk is still the biggest show that's their March show um and it's it's north of 10,000 people so it might have been like 11,000 this year I'm not sure they, release an official number so hopefully I'm not disclosing something proprietary and grocery shop is only about half that size. So think closer to 5 500 attendees and then this fall shop talk this will be the first time so so. All all bets are off I I certainly wish them no ill will but part of me thinks it's a it's a big lift to get people. To add yet another event to their schedules. Scot   [11:48]Yeah maybe the Fallen will be more Regional like you know folks in the midwest or east. Jason   [11:53]Yeah I mean that that would be my initial assumption but you know they've they've been able to build up some really good shows in the past so so you know we'll see how they do with this 1 I certainly, would like to see a good show in Chicago they're in as you would remember in the old days you know there was like internet retailer here which still exists but I would argue it's it's probably well past its prime. Problem is when you did the orientation and used to teach everyone how to do e-commerce on the first day. Scot   [12:20]Amazon yeah that was fun that was they were like well you do this and I was like well how many people come and they're like I usually 100 and I did it and there's like 700 people say dude you vastly underestimated your crowd size at this thing the um. Jason   [12:32]I know I know you're a big draw. Scot   [12:34]Yeah well of course the uh and what was always funny is people would want to meet I forget what hotel it was either Hyatt, or a Hilton and there was 4 of them around that convention center and like No 1 could ever find each other at that that Hotel chain because they know 1 realized they all had the same name I'm sure that's still a problem. Was always funny to watch the chaos ensue. Jason   [12:54]Yeah. Scot   [12:55]The only thing works is in Las Vegas when you're at the Mandalay Bay when the hotel is called the hotel and the bars called the bar it's like a whose first kind of scenario trying to get. Jason   [13:04]Yeah I'm sure they thought that was really clever when they. Scot   [13:07]Yeah that was the worst worst naming. Jason   [13:08]When they first named it yeah. Scot   [13:11]Cool well you guys have been waiting for it and we are recording this mid-september all of our friends and Retail and e-commerce are making their final changes to their sites they're implementing their new features they're putting new vendors in place and going through the final QA test, before the big October code freeze so. This is when the Pod turns to really thinking about a holiday of 24 it's a fun to believe that we're already here this fast and Jason to tee that up let's set the table a little bit you put out a really interesting kind of adjacent Mega deck on LinkedIn that was really good and I thought maybe we could go through a couple slides of that and kind of tee up, you know how the year has gone so far and then that'll take us into kind of a little bit of a prediction of how holiday 24 is going to shape up. Jason   [13:58]Yeah yeah yeah happy to do it thanks man so maybe setting the table. I don't want to go back and get too deep we'll put a link to the deck so anyone that wants it's like 54 pages of data visualizations about about the Commerce industry so anyone's welcome to download it and check for themselves but the the highest level metric that I like to think about is this thing that NRF calls core retail so that's, all of retail sales from the US Department of Commerce US Census Data uh except restaurants Gas and Automobiles and. Jason   [14:33]If you go back in time and you say how how much does core retail grow year-over-year for the last 20 years core retail grew about 3.9% a year. And then of course we had this this huge anomaly more recently which was Co. And you know I like to joke that like well you know some people feel like oh man those were really hard years for retail what they forget is we mailed 5 trillion dollars in extra cash to everyone and didn't let them spend any of that on flights or Taylor Swift tickets. And so those were actually the greatest growth years in the history of retail like we like the the peak year was like 14% growth for core retail. So we had that this like Giant mountain of unusual growth 3 years that were twice as big as the normal 3.9% growth, and then 2023 happened and 2023 was right back to the average 3.9% again, and so now we're halfway through 2024 and we're actually below that average a little bit so we're at 3.4% growth year to date. Which is you know meaningfully off from 3.9% like that you know these are these are big numbers so that's 2.9 trillion dollars worth of sales year to date. Jason   [15:50]And the you know. [16:02] Retail Growth Trends Jason   [15:53]When we look at holiday I I mean we'll we'll talk about it in a minute but you know that's kind of setting the the table for retail for holiday but of course. People on this podcast are probably particularly interested in e-commerce and will know that historically at least in the modern era e-commerce has grown much faster. So the problem with talking about the average growth rate of e-commerce is of course it only started about 24 years ago and so it's. You know the the rate of growth has has decreased over time if you look at the last 24 years e-commerce is growing 17% a year versus that 3.9% for retail. Over the last 10 years right before coid e-commerce was growing at 12.4% a year. Jason   [16:37]So I kind of tell people think about you know e-commerce typically growing at 12% a year retail typically growing at 4% a year is kind of the. The the basic ratios so 4 times faster but this year 2024, retail is only growing at 3.4% and e-commerce is only growing at 7.5% so still twice as fast growth but a meaningful slowdown from the, historic average and you know at the risk of of giving away a spoiler. I I don't think that's like some bounce because of a spike during Co I actually think it's just an indication of the maturing of. Of e-commerce and e-commerce is a you know increasingly big chunk of of the whole retail pie it's. E-commerce is 21.8% of core retail so almost 22% so you know we'll spend over 7 trillion dollars this year and you know well over a trillion of it will be e-commerce. Scot   [17:38]Interesting cool so that's the full year. Jason   [17:41]Yeah well. Scot   [17:43]Basically kind of an average year. Jason   [17:45]So so last, yeah so so well so last year e-commerce had already started slow down it it grew again the average was about 12% it grew 10% last year and we're only growing 7.5% year to date this year. Scot   [17:59]Okay got it okay. Jason   [18:01]But. As I keep pointing out to people the story depending on who you are the story is either vastly better or worse than that those industry averages I just shared because the real story of of retail in 2024 is. This this concept of bifurcation right that there are 5 retailers that are vastly outperforming those industry averages. And they are eating up all of the growth in the industry so these 5 retailers represent 51% of all that growth so if you're 1 of those 5 retailers, you're having a great year if you are not 1 of those 5 retailers you're having a way worse than average year in in most cases so that's, Amazon which alone represents 16% of all retail growth it's Walmart which represents 15% of all retail growth, and it's it's Tik Tok which, you know was well under a billion dollars in sales last year and is trending towards twenty billion dollars in sales this year so they're the fastest growing retail, in the history of mankind and then rounding out these top 5 Growers are the the fastest growing return history of mankind from the last 2 years T-Mobile and shien so, it's kind of T-Mobile Sheen Tik Tok Walmart and Amazon's world and the rest of us are just living in it which is you know somewhat alarming for the rest of retail. Scot   [19:26]Yeah yeah definitely is it seems like those the chinese-based guys seems like they're taking share from somebody but it's not Amazon is it dollar stores because it's kind of like this convenience-oriented lower price kind of stuff right. Jason   [19:42]Yeah so it it it it's it's inexpensive variety Goods the, it it very likely is taking share from from the the dollar stores the dollar stores have not fared well which historically, you know there's there's some economic headwinds there's a thing going on in the United States that I I like to call A vibe session which means, some of the the economic fundamentals are actually pretty decent but people are really, consumer sentiment is down and people are really cutting back on their spending there's a lot of evidence that people are trading down and and trying to be more frugal, and that kind of climate normally has favored the dollar stores and yet you know they're they're definitely performing below these, these industry averages so certainly a chunk of of the Tik Tok team mushy and growth um is coming at their expense. Some of the sheen growth is coming at the expense of luxury which you know historically luxury has been been insulated from downturns in the market but you know we're starting to see. Some softness in their earnings and for sure softness in their guidance. So you know the you know people that would have bought more designer stuff maybe they're still buying some designer things but they're mixing it in with really affordable fashion from. From shien like I I am sure Amazon is losing some sales to Tik Tok shops that they would like to have but for your point. Jason   [21:08]Amazon still you know growing much faster than the rest of the market and so yeah it's not it's not eroding Amazon's any share it's just eroding their Tam. [21:28] Concerns for Holiday 2024 Scot   [21:19]Got it okay so that's the setup so e-commerce has slowed down a bit retails kind of doing its thing what what does that mean for holiday. Jason   [21:29]Yeah so I I have become Debbie Downer I am concerned about holiday this year, so if we just kind of extrapolate out these Trends again 3.4% growth is below our historic average so if something dramatically didn't turn around if consumer sentiment didn't get a lot better. For this holiday you would expect this to be a slightly soft. Holiday and I I really think this trend of winners and losers is likely to continue through holidays so I think you're going to see a handful of retailers perform really well holiday at the expense of everyone else and I. I I think on average that's going to mean that revenue is kind of similar to traditional holiday growth. But I I suspect that that's that margins, will be even further eroded than usual so so usually for Holiday retail grows about 4.3% e-commerce grows at 12.9% I don't think we'll see either of those numbers for holiday this year and I think. Jason   [22:34]You know if if retail grows at 3.7% and Ecom grows at 8% you know I still think you're going to see Amazon Walmart and Tik Tok grab, disproportionate share of that holiday spend which is going to be bad news, for a lot of other folks and those are just kind of the macro Trends you have to layer in that that there's a couple of reasons to to be worried about this holiday regardless of the trends going into this holiday so. We have a different calendar a number of days in the holiday season every year, and this is our worst year this is the year when we have the fewest days and holiday which actually you know historically does depress sales if there's fewer days to shop then then we sell less stuff and so this is the shortest holiday season that we ever get, and historically an election year is not favorable to Holiday spend right so traditionally there's some some anxiety and you know. Competition for attention, that plays into these November elections that impacts holiday and I I think you know this will be the most polarized election ever and so I think it's you know no matter what the outcome is half the country is going to be pretty depressed and that that likely you know translates into not an awesome holiday so so we got some things working against us. Scot   [23:53]Yeah so if that's the headwinds I'll throw in a Tailwind so as a our celebrated CNBC junkie the all they talk about is the Fed meeting tomorrow where you know it's pretty clear the fed's going to lower interest rates and the big question is is it going to be a quarter point or half a point I think I I I'm not a prognost prognosticator on that I think whatever they do it's going to be wildly popular and relief a lot of this kind of interest rate pressure we've everything's been on so even if it's only a quarter point I think it'll be somewhat euphoric for the market and for for hopefully for consumers to feel like interest rates are coming down a little bit so maybe that'll like bump start some house buying and selling and they'll be a little bit more liquidity in the market so so I'm going to think of that as more of a Tailwind so there's some positivity going on there do you worry about the election because I think it's just going to take forever to figure out who won and, everyone's going to contest it and it's gonna be like this unknown thing for a very long time so we'll see how that goes. Jason   [24:55]Yeah and you live in a swing state so I can only imagine what's happening to your media. Scot   [24:59]Yeah we just kind of we can't even like the male is an inch thick full of like Gunk and you kind of have to sort through all the stupidity I'm not a political person to get to like you know the bill and make sure you pay it and that kind of stuff and then the you know, at the TV is just crazy but thank goodness I'm not in Pennsylvania I think they're getting just totally hammered right now. Jason   [25:18]Yeah probably so and In fairness while we're covering Tailwind like this could be a headwind or a Tailwind but like I will say in general the macros are getting a little better right so inflation has been steadily coming down the 1 the most stubborn version of inflation had been. In in this core retail category is is food and even food you know they're all down below 3% which like pre-pandemic they were kind of in that, 2.1 2.3% and the FEDS sort of stated goal was to keep inflation between 2 and 3% so, you know we still had all the pain of the high prices over the last couple of years but like. Prices really have started to come down so on the 1 hand that helps consumer sentiment you know just like in announcement from the FED would and so that that's favorable you know most of the jobs reports have been you know pretty good there's there there's some decent news that in theory should make people feel better, the flip side is inflation going down actually hurts retail sales because the stuff they sell is cheaper and so when, comping with low inflation against a previous year of higher inflation it actually can make your comps more challenging. So yeah it's a a complicated mix of stuff going on. Scot   [26:35]Yeah does that if you boil all that down do you end up with a like a semi prediction like if your clients were to say to you give me a number what what do you spit out. Jason   [26:45]Yeah I I'm saying buckle up I normal retail holiday growth is 4.3% and I think we're retail growth is going to be below 4 this year. Margins vary wildly depending on the category but I think average margins are going to be down across the board like there there are going to be some some outliers like the the interest rates have really been brutal on the Home Improvement guys right like if you know people can't get loans they're trapped in their house uh they don't buy new houses they spend a lot less in Home Depot and Lowe's and I think it's pretty likely Buy holiday that there's some, some movement in the in the interest rates which like at the at the very least is going to Goose. That housing market which is going to have a trickle on effect to the the Home Improvement guys so I I suspect they'll have. Better holiday than they have the last last couple of years but overall I I'm not optimistic, you know with the caveat that some some really good operators or some people with a really clever model like the Amazon Walmart Tik toks are are likely gonna you know have a really good run this holiday. Scot   [27:51]Okay cool I will I do not have a prediction so I'll stick with yours. Jason   [27:58]Usually that doesn't work out well for you but thanks. Scot   [28:01]I have to go review our it's been so long I have to go look at our New Year's predictions because there's always start to be coming to fruition here soon. Jason   [28:09]Yeah yeah yeah I've kept half an eye on some of them and there's there's going to be some some are going to come down to the wire some I I would have thought were safer but like you know surprisingly Amazon's pretty slow getting their their AI stuff out the door so we'll see. Scot   [28:23]Yeah yeah there's the so this is a sidebar that we didn't really prepare for but did you see they tried to build their own and they kind of couldn't and they had to punt and they're using and. Not anthropology the 1 that starts know they're using anthropic. Jason   [28:41]Anthropic that's right yes I did see that um. Scot   [28:44]Yeah so that's got to be embarrassing I mean they invested like some bazillions of dollars. Jason   [28:47]To I mean Amazon is kind of a not invented here company so like when they have to give up on the internal initiative and and rent someone else's Tech that that probably doesn't feel very good. Scot   [28:59]Yeah I made the mistake of changing my action button on my phone to the chat GPT voice and then I've been I switched from Google in my search to perplexity so I've gotten used to asking these pretty complex questions and then I chat with Alexa and I feel like I'm talking to a kindergarten I'm like I'll even like ask it something you know play this song from this album by that artist and it loses itself halfway through half the time I feel like it's brain is melting and it's just like getting Dumber even though I know it's at a Baseline. Jason   [29:29]Yeah no absolutely and and I would say it's even more acute in my household because I live with a 9-year-old um and and his default is that, it should know all of this stuff right and it asks he asks these really complicated questions and I like can't tell you how many times a day I have to say to my son she's not going to know that. Scot   [29:50]Why dad why. Jason   [29:54]But but for your point hand him like, you know he basically lives to play Roblox and watch you to Awful YouTube videos um and I can hand him chat gbt 40 and like it's about as entertaining as Roblox to him which is amazing. [30:27] The De Minimis Provision Scot   [30:13]Gotcha does uh so you mentioned Teemu and all that jazz you have been tracking this rule that allows China to use our postal system to send stuff free what's going on with that puppy. Jason   [30:27]Yeah so that is famously called the Dominus provision and it's this rule that got. Put into the US Customs Enforcement in like 1938 and the idea was hey if people are going to ship stuff in the United States like we want to charge tax on it we want to charge duties and we want to have rules about what kinds of things from a safety standpoint and from a a human interest standpoint can be imported into our country right and so so normally you ship something from another country it has to go through inspections it has to go through duties but gosh there's this new kind of peer-to-peer marketplaces and there's eBay sellers selling stuff in London to people in the US and we don't have enough Customs agents to inspect all these little, packages that Scott Wingo is helping people sell on the internet right so we're going to pass a rule called the Dominus provision which is if you ship something that has less than 5 dollars of value, you don't have to declare it you don't have to pay taxes on it it's not getting inspected by anyone and it was really just a labor savings for for the the Customs agents in like you know originally in 1939 when like it was it was an e-commerce it was mail order back then. Jason   [31:44]But in like 1996 that that. 5 Dollar limit got bumped to Dollars and then in 2016 the hundred dollars got bumped to $800 and that really opened the floodgates that's when companies like shien and tiemoue figured out that hey instead of filling up a container of stuff, and shipping that container to the US and having to pay C duties on that container and having that container come over in a boat and take a long time to get here I can put each. Sale in an individual envelope, and Air Freight it to the US and it'll be under the 800 hour minimum so I won't have to pay duties on it I won't have to get it inspected. And you know these these factories in China, and these these marketplaces of these factories in China you know quickly built a huge business shipping individual packages to Americans right and so that's. Jason   [32:48]You know today they they quote unquote exploit what we call the Dominus provision. To to ship all those packages right and so there's been a lot of complaints by people that have to compete with the, the those those you know cheap Imports and there's been a lot of saber rattling in Congress about how you know this is exploitation and all these things, and so last week Biden proposed, that he was going to issue an executive order that goods from China no longer qualify for the de minimis exception and so what that would mean is regardless of the value. Every single package that comes from China would have to go through customs would have to be inspected would have to meet all of our import requirements and so, you know some people are looking at that and saying oh man that's going to put a huge dent that's going to make shien goods and Tik Tok goods and tiemoue goods more expensive. And that might rebalance you know all of these trends that that you and I have just been been talking about. I regrettably am a little more skeptical that it's going to have a huge impact. Jason   [33:58]Couple of other sort of interesting facts to know about this Dominus thing so first of all. Not going to shock anyone there's a lot of american-based companies that are now taking full advantage of this de minimis Clause right so. Jason   [34:12]Not going to name names on the podcast but there's a lot of big sellers that are us-based that import containers of goods to Mexico and then put those, unpack those containers in Mexico and ship, the goods in individual packages from Mexico to the US so they get relatively fast delivery and they get to bypass all the duties and tariffs and you know that's that that's being done by by a number of like big famous, uh retailers and brands in the US so this kind of Dominus rule if it if it affects goods from China. I guess the first thing I would expect to see is Tik Tok and team who are going to start shipping containers to Mexico and importing them from another country right and so we're going to get kind of a a wacko, situation and if you if you Google section 321 which is the the. Part of the the Customs law that that that amendments provision is in section 321 shipping you're going to find that there's dozens of 3pls that specialize in in doing this for you so. I think it's going to be harder to knock down than 1 executive order but the bigger problem is. Tik Tok to and shien together are by some estimates sending about 900,000 packages a day. Jason   [35:33]2 of the United States and so if you could magically wave a wand and say all 900,000 of those packages have to be inspected before they can come in. Think what that would do to the rate of goods flowing into the United States right like all everybody's Imports all the containers would get slowed down because, we have the same number of Customs agents we've always had an executive order can't hire a bunch of new Customs agents that would require new budget from Congress and that seems a lot less likely. So just like the reason the Dominus was there is we didn't have enough people to look at all these packages and that was when they're way less packages than there are now so. If we could somehow like do away with Dominus like would it, reduce the number of shipments probably but it still would be way more shipments it would still overwhelm well customs and would likely suddenly mean all those goods that are I guess holiday Goods for the most part are already on the way are already here but like, it it would probably have a dramatic effect on on q1 availability of goods because it would just gum Up Customs so while I I like the ex the spirit of trying to, update the laws to have a More Level Playing Field I kind of doubt in practice that 1 Executive Order is is going to fix this super complicated problem. Scot   [36:51]Yeah now that we're through earning season did you hear anything else interesting in earnings that we were not able to do an Amazon's earning podcast there wasn't really anything super exciting other than. You know kind of more of the same I think you know the AWS did better than a lot of people thought which was good, and that everyone's really focused on that because of the AI stuff everyone's worried Amazon's going to lose share but they seem to be holding their own and then e-commerce and, the retails were were kind of in line so they didn't really slow or speed up, if you have any there was a little color around Prime day but nothing Earth shattering any other interesting things from earnings Seasons you saw. Jason   [37:31]Yeah so so again like what you've you've kind of had 3 kinds of retailers right you had those 5 retailers that I mentioned only only 2 of them have like earnings calls in the US which is, Amazon and Walmart. Tik Tok is owned by bike dance which has has earnings calls in China and team was owned by poor which has earnings calls in China she and is trying to go public they're trying to list in in London so we haven't really seen any, any earnings calls from them so they they've had interesting things you've actually had T-Mobile stock took a pretty big hit after their earnings because they, reported great sales but by dance like lowered his guidance and part of it is I believe. In in response to how much share Tik Tok shops has captured so this is 1 of I think 1 of the most interesting stories of the year is. Jason   [38:23]For probably as long as I've known you Scott like we've always talked about social commerce and people are always talking about like. Hey there's all this attention on Facebook are people going to be able to sell Goods on Facebook and just not even need e-commerce sites anymore and the narrative we've always had is man it's been tried dozens and dozens of times and it so far hasn't worked it seems like. Us consumers don't want to shop on their social platforms they want to interact with their friends on their social platforms and they want to shop on their shop platforms, but the 1 place in the world where this does seem to be working is China where, pendo Duo on Alibaba had been you know pretty successful 10-cent had been pretty successful with with social commerce and, that narrative is kind of over right now because Tik Tok shops is selling twenty billion dollars worth of stuff direct to Consumer and Tik Tok is. Really winning with consumers attention and especially with younger consumer consumers attention so you know. Jason   [39:21]Gen Z Shoppers are are gen Z consumers are spending like an hour a day, on Tik Tok like the Olympics didn't do very well because nobody watches long form video on television anymore like they're all watching all this this short form content on Tik Tok and Tik Tok has been able to turn that attention, into sales so much so that you know the most successful e-commerce site on the planet while Amazon has has kind of said like hey we can't beat him so we're joining him right so Amazon announced, a deal with Tik Tok where you can run an ad on Tik Tok have direct Commerce in that ad and check out with your Amazon credentials and have your order fulfilled by Amazon Prime, in an ad on the Tik Tok platform so that is super interesting and Amazon has said and we're going to start shipping Goods direct from China just like Tik Tok and T-Mobile and shien so they've announced that they're going to, [40:27] TikTok's Impact on E-commerce Jason   [40:19]direct to Consumer from factory model you know presumably to take advantage of some of this these same de de minimis. Jason   [40:27]Provisions that we we talked about earlier so it's kind of interesting to see Amazon have to kind of match some of the, the offerings and play with some of these Frenemies you know historically you know that's that's gone the other way right like it was it was the old Legacy retards that were having to begrudgingly or brands that had to begrudgingly, moved to Amazon so interesting to see Amazon moving to Tik Tok so that was a super interesting. Jason   [40:56]Sort of evolution this year I'm going to be really interested to see whether the, the Tik Tok thing you know it's mostly inexpensive impulse Goods at the moment and, you know can that get traction with staples will people buy more premium Goods we're starting to see more and more Brands I just spent some time with, Keurig which owns you know a bunch of the coffee brands and they're now doing direct Commerce on Tik Tok shops so it kind of went from all unbranded stuff on Chinese factories to, you know we're starting to see branded merchandise in the Tik Tok shop so, that super fascinating and then on a much more scale 1 other thing that really jumped out of me in the investor call after the Amazon earnings is the Amazon CFO talked about. Jason   [41:43]The softness that people have seen in the drug channel right and so Walgreens write a CVS haven't been having a very good run lately and and he called out that like Amazon probably got a boost in sales because the the Walgreens so helpfully locked all the products behind cages and that like uh. You know was an impediment to sales at Walgreens and caused a lot of those sales to happen on Amazon instead and so you know if you remember last year a lot of retailers were claimed you know crying about shrinking complaining a lot about shoplifting you're not hearing a lot of conversation and earnings calls about shrink this year. And now you know Amazon saying like man we're we're a beneficiary of all the the eroded customer experiences, that that have resulted from an overreaction to shrink. Scot   [42:34]Hu yeah I saw there's a CVS has a thing where you can actually tap with your phone I guess it has an NFC chip in it and so I imagine you have to have the CVS app and be logged in and then you can tap to get into that cage so at least you don't have to wait an hour for someone to wander by and and get you your your pack of gum. Jason   [42:55]Yeah which I have mixed feelings about on the 1 hand I really admire The Innovation and that's a clever way to reduce the friction if you are going to put all these products and product jail which is what I call those those cases the, the pro you know the the argument would be, in CVS's case you have to be a member of their Affinity program and have their app on your phone in order to unlock the cases and so like in practice essentially what that means is you know all of America used to be able to shop at CVS now it's a members-only store right like now it's it's it's essentially Costco like you you have to be a member and give them all your data or you're going to have really inconvenient access to the razor blades and so you know, I could see that going either way like if if you compare it to Walgreens or Raid where you don't get that option like it might be looked at favorably but if you kind of look at it in big picture and say wait a minute you're going to lock up all this stuff and then you're going to make me be a member of your Affinity program in order to, to just be able to do what I've always done or at least since the 1920s when Piggly Wiggly opened up all this stuff. Jason   [44:01]I you know I could imagine consumers not not reacting super well to that, I don't actually know if the CVS is is like Bluetooth or NFC but you did bring up another point. IOS 18 launch today and 1 of the cool features in iOS 18 is they have apple is for the first time opened up the NFC chip to third-party apps so. Under iOS 18 it would be possible for CVS to use that NFC chip to unlock the, the uh their their smart locks that would not have been possible in the previous operating system so that's a fun Commerce innovation, that came to uh Apple today, and I haven't seen any announcements yet but I'll I'll be surprised if we don't see some some cool evolution of some of the digital wallets to take advantage of that new feature as well. Scot   [44:50]Pretty cool yeah so anything else before we wrap up that that you want to prep listeners for as we go into holiday. Jason   [44:58]No no I feel like we covered a lot of ground again I'm I'm super sorry on my behalf and and Scott's behalf that we've been a little sporadic with the shows we really appreciate all the kind words people have, been sending our way and for sure I take it as a compliment that people are mad at me that we haven't been putting out shows so hopefully we'll we'll be able to find some good Windows throughout the rest of the year to get some, some shows out there I you know certainly want to do a recap after grocery shop coming up and we'll certainly want to cover holiday and maybe we can do some. Go old school and do some live shows from interrupt this year if we can get you to come to to New York Scott. Scot   [45:35]Yeah yeah the we'll look at the weather and see how it goes. Jason   [45:39]Yeah yeah yeah if if you're an investor in his fund use use that leverage to pressure him to do it. Scot   [45:45]Hey that hurts. Jason   [45:46]And if you're not an investor nurse fund why the heck not. Scot   [45:49]Heck yeah between your fund.com come on aboard. Jason   [45:52]Exactly well Scott that's probably going to be a great place to leave it if you're super ecstatic that we are back on the air feel free to jump on iTunes and give us that 5-star review we want to refreshen those up and. Until next time happy commercing.  

Also, what's up with people who don't charge their cellular telephones overnite?

This week's “How She Finds Purpose” insight comes from Lori Marcus. She says - “It was such a moment for me of like, oh, I don't have to quit my job to do something meaningful. I can actually think about the power and position that I have in my seat, to do something meaningful.” Lori is a speaker, coach, author, and independent board director and board advisor. She's the founder of Courtyard Connections LLC, which is an advisory firm focused on marketing and leadership. She's worked with PepsiCo, the Children's Place Retail Stores, Keurig, Peloton, Harvest Business School, and so many more. Lori is also a sought after keynote speaker for her signature talk entitled Train For The Career And Life You Desire. And the focus there is helping women reach their full potential. Lori's a founding member of the Band of Sisters, which is a group of former PepsiCo executives, and they speak to Fortune 500 companies about all aspects of diversity, equity, inclusion, and leadership. And they have a book that you can get and their book is entitled You Should Smile More, How to Dismantle Gender Bias in the Workplace. Lori also uses her passion for fitness and wellness in her mentoring and coaching and in her signature framework, Everything I need to know, I Learned at Yoga. In this episode we discussed: how using your corporate role to leave a legacy and positively impact society is possible Lori's book, and how it offers practical solutions for addressing unconscious gender bias, promoting awareness and inclusivity in everyday interactions the importance of men's roles as allies in addressing gender biases and fostering inclusivity what a portfolio career is and how beneficial this flexible career path can be for both professional growth and personal fulfillment. ‌ Connect with Lori at: Website: https://thebandofsisters.com/ LinkedIn: https://www.linkedin.com/company/band-of-sisters/ You can purchase her book “You Should Smile More: How to Dismantle Gender Bias in the Workplace” here at: Amazon https://www.amazon.com/You-Should-Smile-More-Dismantle/dp/1947951521/ Barnes & Noble https://www.barnesandnoble.com/w/you-should-smile-more-dawn-hudson/1140975682     Would you prefer to watch or listen to the podcast on YouTube?Head on over to https://www.youtube.com/@leadershippurposepodcast   Want to connect? Connect with Dr. Robin on  LinkedIn: https://www.linkedin.com/in/robinlowensphd/ Facebook: https://www.facebook.com/robinlowensphd Instagram:  https://www.instagram.com/robinlowensphd/ Email: Robin@LeadershipPurposePodcast.com   Thank you for listening! Rate, review, & follow on Apple Podcasts or your favorite podcast player. Talk to you soon!   This episode was produced by Lynda, Podcast Manager for GenX Creative Entrepreneurs at https://www.ljscreativeservices.co.nz

In March 2023, Chris Stevens was a Continuum™ guest. Chris graduated from Notre Dame, played basketball for Digger Phelps and a few years ago, began as an associate professor at the Mendoza College of Business. In between? Worked in consumer product goods, wrote a book and co-founded Keurig. Yep, co-founded Keurig. Grab a cup of coffee, a pen and note pad to write down Chris book recommendations and quotes. These are 35 minutes you are going to enjoy.

What was your #Dumb moment? "I ran the Keurig this morning and forgot to put a mug underneath

What was your #Dumb moment? "I ran the Keurig this morning and forgot to put a mug underneath

On this episode, we interview Nicki Krawczyk – a 20-year copywriting and marketing veteran who has written for multi-billion-dollar companies (including Hasbro, Adidas, TripAdvisor, T.J.Maxx, Keurig, and more), solopreneurs, and every size business in between. Nicki is also the author of Copywriting Strategies: A No-Nonsense Guide to Writing Persuasive Copy for Your Business. You can […] The post 362: Proven Psychological Principles to Give Your Audience the Right Offer, at the Right Time first appeared on Persuasion by the Pint.

Setting is where your story happens. It's the time period. It's the physical place. You can have more than one setting. There. That's the definition. We're all good, right? Wrong. Let's really talk about setting. WHAT SETTING DOES Setting is the foundation of your story. It is the ModPodge that has an addictive smell (Cough. Not addicted to ModPodge. Look away.) and glues all the story together. WHAT HAPPENS WITHOUT SETTING Your characters float around in nothingness. Your plot makes no sense. You can't have hamsters taking over the world if there is no world. You have no theme. You can't care about the kindness of strangers if there is no reason for the strangers to need to be kind. You have no atmosphere. Atmosphere is sexy. It's the feeling of the story. The ambience. LITTLE THINGS SHOW IT Just by defining a tree you are telling the reader something about the setting. Like if you write: She stared up at the palm tree. You're giving the reader clues. A palm tree will not be in Iceland. They are somewhere comparatively warm. If you write: She got out of bed. You're giving the reader a clue that she is wealthy enough to have a bed and in a culture or world where people sleep in beds. And the thing is that clues are needed. Specific clues. Real clues. Without a setting, without a place where the story happens and a time where the story happens, the reader floats there in the sky, ungrounded, unanchored. You know what happens when a reader floats in the sky? The reader drifts away. Your character does an action--like a fart. So you want to fart in some specific setting to help the reader sniff out and remember where they are. Being specific anchors the reader. It ties them to your story and its characters. You will remember a fart that smells like eggs mixed with tuna mixed with a McDonald's french-fry in church during a funeral. So be specific in details. More than that though? Setting anchors your characters and your plot. Place makes us (and our characters) who they are. It gives a story atmosphere. It gives the character a world to interact with. Think of a creepy Stephen King novel. It's creepy because he takes certain aspects of Maine and creepifies them. Think of Crazy Rich Asians or The Bridgerton novels. They are luxurious because of the places where they take place AND the places where they take place help inform the novels, the characters and the plots. HOW DO YOU MAKE SETTING? Go in slow. Don't overwhelm us with details about the Hamster World of Ham-Ham-Ster and its 87 leaders of the Teddy Bear Nation and all their names that start with H. Establish it. Move on with your plot and sprinkle in important details as you go. Be sparing. Only add to overall story. Figure out what pieces of the setting matter the most. Is it the claustrophobic trees? The swarms of tourists disembarking cruise ships. The smell of blood coming from the old, wooden floorboards? Use those details. Not the kind of coffee your heroine puts in her Keurig unless that's really important. Make it active. The setting matters as the characters see it, move through it, react to it. Whatever is weird about that place and how your characters interact with it? Focus on that. Don't be afraid to go places, to use Google maps, the internet. Do everything you can to get fully into that place so you use it later in your work. Pay attention to all the settings and use it. DOG TIP FOR LIFE Pay attention to where you are. That helps you know how to react, interact and be. So sniff all the fire hydrants. Don't Google Map your life. Experience it for real. SHOUT OUT! The music we've clipped and shortened in this podcast is awesome and is made available through the Creative Commons License. Here's a link to that and the artist's website. Who is this artist and what is this song? It's “Summer Spliff” by Broke For Free. WE HAVE EXTRA CONTENT ALL ABOUT LIVING HAPPY OVER HERE! It's pretty awesome. We have a podcast, LOVING THE STRANGE, which we stream biweekly live on Carrie's Facebook and Twitter and YouTube on Fridays. Her Facebook and Twitter handles are all carriejonesbooks or carriejonesbook. But she also has extra cool content focused on writing tips here. Carrie is reading one of her raw poems every once in awhile on CARRIE DOES POEMS. And there you go! Whew! That's a lot! Type your email…

A Midland Michigan woman spent the last year living in a sign above a Family Fare supermarket was evicted recently, she had to move out her computer, printer, and ninja sword according to police. Also startup BrainBridge unveiled its concept for a world-first head transplant system.  (00:00:00 - 00:01:35) Happy Memorial Day everyone!  (00:01:36 - 00:05:14) Teasers!

Dana and Tiff dive into the topic of creating exceptional first impressions in dental offices. They explore practical strategies for creating a welcoming atmosphere that instills confidence and trust in patients from the moment they arrive. From personalized greetings to thorough attention to cleanliness and organization, they emphasize the importance of every detail in shaping a positive patient experience. Episode resources: Reach out to Tiff and Dana Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast TRANSCRIPT: The Dental A Team (01:04:00.494) Hello, everybody. We're so excited to be here. Dana and I just brainstormed just a second on what we were going to chat about today. We've always got our topics, but we kind of have to brainstorm. And sometimes they feel like, gosh, Dana, I was like, I don't know, I feel like we just did this one. But I think we can dive deeper. And I think you've got me spinning in a different direction that I hadn't even thought of. That is the power of teamwork. So Dana, thank you for being here. Thank you for spinning my brain always and seeing that other side you actually.   You just come and clutch with that a lot during team meetings, during consulting, during podcasting. Like you really truly are able to see a different side that I don't always see. So thank you. Thank you for being here. How are you doing today? Good. Thanks for having me. You know, these are always so fun. I know. I love it. I love how we get to see each other now. When we started these, we couldn't see each other and we could just be wearing, you know, pajamas or whatever we wanted, but it's okay.   But I do love that we get to see each other. I remember like the first couple ones we had all three of us, we had Niki and Brit on there. And it was like so weird. And we were like, is this so weird? And now it would be really weird not to see you. Weird how, it's funny how like quickly that switches. So if you're listening, know that there's a video out there on the interweb somewhere. If you could see our blonde hair and beautiful faces anytime you want. I think it's on, I think we started putting them on YouTube every time and they're always on Instagram.   probably TikTok, I would assume that it's on TikTok. I should know these things. But anyways, today we are talking about first impressions. So if you haven't listened to it yet, we did a deep dive on the phone call and how that value of the first phone call can turn into a scheduled appointment. So that was kind of our first impressions phone call. This time we're gonna deep dive a little bit further into the patient actually coming to the practice.   So they've already had the phone call, they've already been scheduled, they've already gotten the confirmation emails and texts, and you've gotten the paperwork, all of those pieces, and now they're coming into the office. So Dana, this was your brainchild. You were like, no, we're going to do an office. I think it's brilliant. Duh. Duh, Tiff. How do you want that to look for your practices? If you were to walk into one of the practices that you've consulted, how do you expect that first impression to go?   The Dental A Team (01:06:18.254) I want it to be so warm and welcoming and that the instant the patient walks in, this is a place that they want to be. They feel comfortable being dental, right? We know it can be an anxiety space for a lot of patients. And I think more patients, right? Than not. They anticipate maybe pain, some discomfort, some maybe even embarrassment because they don't love what their teeth look like or, you know, they're just,   generally in pain from coming in, right? They're coming in to deal with pain. And so that can be an anxiety space for a lot of people. And the more warm and welcoming they feel from the second that they walk in, again, it's just that safe space, right? That trust that we always try to build in every experience across the board for our patients. So when they feel that when they walk in, when you introduce for yourself, when you say you're so excited, oh my gosh, I've been talking to you. I'm so excited to meet you.   And then you can direct them on what to do. You can show them areas of the practice. It just sets up the tone from the very beginning that you want them to feel throughout the appointment. Absolutely. It's just that relationship build, right? I feel much more at ease. And honestly, I feel like if something if I feel comfortable, confident, I feel like I trust you just from the get go from that interaction. And if I feel like, gosh, I could like I feel comfortable talking to you.   if something were to happen that is less than ideal, I'm like, ah, whatever, right? So I agree. I think that first impression walking through the door should be warm and inviting, welcoming. That person should be smiling. I love, I contact you guys and like as soon as that door opens, you're looking up. I know we're in the computer. I know we're on the phone. Even if you're on the phone, you're looking up and you're like, like, I'll be right there, right? You're, you're mouthing to them what needs to be, what needs to be said. Um,   and making sure that they just feel that welcome. One thing that I love is when patients walk in and I have a practice that's like, oh my gosh, Dana, welcome. Dana's like, how did you know it's me? I used to do that with my friend office and when I was in the front office, my check -in, and I would, every patient I knew, right, like, oh, this must be this person, this must be, I had so many patients that would say,   The Dental A Team (01:08:41.294) I know you have the schedule, like how do you know that it's me every time? And I'm like, well, if I'm honest, I got three men and one lady coming in at 2 p .m. I know you're not Joe, Bob or Gary and they would laugh, right? But I'd be like, honestly, like I'm reading my schedule. I know enough about my patients who are coming in to guess who this is. If Joe says he's 17, Gary says he's 45. When a male walks in,   the door, I'm not going to be like, what's your last name? I'm going to be like, oh, he looks older than 17. I'm going to be like, oh, hey, Gary, how are you? Right? So know your schedule, know your patients, be welcoming, be inviting. And if you use your patients names or Mrs. Smith, right? I know there's a lot of states in the country that thrive on the Mrs. and the Mr. West Coast. I always say we're the wild, wild west out here. I'll call you whatever I can think of in the moment.   But use their names, be inviting, say hello Dana. Like Dana, how are you today? Ask questions and let them feel like you're welcoming them into your home, right? Dana, I like to say, I have practices, I'm like, if you go to a party, right, or you're throwing a party and people are coming into your home, and if you're not, you go to a party and you're not welcomed, you're not introduced to the host, you're not like, you don't know anybody there or you're searching for the person you know, me,   my introverted extroverted self, I am going to go to the food and the drinks. And I'm going to have something in my hands that's going into my mouth so that people don't feel the need to come bother me. I'm going to be busy, right? Because it keeps me, it keeps me from feeling awkward and uncomfortable. So walking into a practice, I don't want your patients to feel awkward and uncomfortable either. So I love that. Dana, know your patients, smile.   Be prepared, right? Warm, inviting, and welcoming. What else do you feel like really sets the tone for that first impression? Maybe even like not even just how that person's welcoming them, but just office -wise, what else sets the tone for that first impression? Yeah, I actually was just in a practice in Virginia Beach and like their welcome was fantastic. They had a comfort menu. They figured out what the patient wanted on the TV. Do they have a specific channel? What was the music that they wanted in their operatory?   The Dental A Team (01:11:09.198) Did they want aromatherapy? Like all of those spaces. And you may not have to offer all of those things, but I think it is how can you prep, right? So that then their transition to the back is super smooth. Do you need anything updated in your system from them? Are they aware of where the bathroom is, right? You assistants can attest that there nothing is more frustrating than you come out and get the patient. And as you're walking in the back, they're like, well, can I use the bathroom? Right? Sure you can, but it would have been nice if you had used it before I came to get you.   And so in the front, if I can say, oh my gosh, Tiff, welcome to the practice, the bathroom's over here, feel free to use it. Just a quick update from you right here. Here's our comfort menu, anything you like, right? Then the patient is 100 % prepared. I am prepared and I can give anything to my clinical team that they need so that the welcome on their end can be as smooth as possible too. Yeah, I totally agree. I love that. That's a great idea, a comfort menu. I think a lot of doctors are writing that one down.   So know your patient's smile, be prepared, comfort menu so that their transition is as smooth as possible. And then I used to always think, what are my patients seeing when I walk in the doors? When they walk in the doors. So as the like front office, I would go out in the front and walk through the doors. And in Phoenix, it gets really hot. I don't know if you guys know this or not. So we had like door handle covers, but they'd get dirty, right? Or we'd forget to put them on. So I'd go out and just double check.   Sometimes the A -frame is on the ground because it's windy. But like if we're not getting up and checking these things, right? I walk up and I'm like, oh, okay. And then I touch the handle and it's well, scorching hot, because it is, right? I'm like, that's my first impression. Like A -frame down, hot handle, right? Walk in and is there trash? I remember, gosh, 2 .30 PM to 4 PM prime child time.   Oh my gosh, we'd have hot cocoa cups, all strong about all the games were out. There's candy wrappers everywhere. There's napkins. I'm like, where did they even find the napkins? There's we had a coffee thing. There'd be sugar packets opened. I had a lady. I had a lady open the K cup thing and put it in the in the Keurig and then try to run it. And I had dirty water for days. Like, there's so many things right that   The Dental A Team (01:13:34.03) pace that's happening out in that lobby area that we're not generally aware of. But if we get up a couple times a day, and we go out and we think what's my patient's experience when I walk into this room, if I walked into the chaos that those afternoons were, I would be like, this place is trashed. And I don't think I would think, well, there must have been a lot of kids in here, right? Because the kids weren't there anymore. If the kids were there, sure. But when the kids are gone, and it's   completely tracked. If I walk into that, I'm like, wow, this is weird, right? Or walking up, I know my doctor hated me for my sticky notes, and I couldn't have my sticky notes until I had my own office that patients weren't coming to, right? But walking up and there's a million sticky notes and like papers are thrown about and it just looks disorganized. So I think your first impression is how you're feeling like you're welcome, right? How is how is how is the team welcoming you into the practice? How does that feel?   But then also, what's the feeling when you're walking into the building? Is it clean? Was your entrance clean? Is the parking lot maintained? Is it chaotic out there? Are the chairs strewn about? Are they dirty? A lot of times people would spill the coffee or food that they brought in and there'd be a stain on the chair. So like, those are the things we have to look for too, when we're looking for not only just our first impression, but a patient that may have been coming here for years. I used to have patients that'd be like,   Did you know that this is over here? I'm like, no. If that were my house, I would cry, right? Like, no, I am inviting you into my home. And this is what my expectation is. If I were to invite you to my actual home, I would have cleaned it before you came. And now you're coming to a space where you're going to be sitting with your mouth open for at least 30 minutes, if not longer. And I've got things strewn about in the lobby where you're sitting. Not cool.   bathrooms, making sure the bathrooms are clean, making sure your water's soft, if you've got water, coffee bar or whatever, making sure that the amenities are stopped. They're not going to ask for it. They're just going to be like, oh, that sucks. Like, didn't get a water today. Didn't get a water next time either because it's still empty. Look for those pieces. So what is the actual impression? What's the feeling? And oftentimes, I like to make people switch. I talk about that a lot. So I'll make the dental assistant go walk through the front as   The Dental A Team (01:15:58.51) dental assistant because you're seeing it all day. If you're sitting up there, you're seeing it all day and we get blind, right? We have blind spots. Same with dental assistants. So sometimes I'll hop to front office, walk the operatories and they'll be like, oh, there's dogs over there. Nope, there sure is. But I've been looking at it all day. I have impression material. Oh my gosh, Dana. Remember the alginate? Where we take epinates and then just the alginate everywhere. And I come out with my hair like wild and I'm like, where's the broom?   How do I get rid of this? And I'll be out in there for days, I swear. Those are the wild days. I hope people aren't using Algenet still. I mean, I think there are still some spaces for it, but man, we use Algenet for everything. And it got wild and torn up those models. I would cry if there were all the bubbles at the end. Oh my gosh. It was, you guys.   Love where you're at in dentistry now. Love those scanners. I'm so jealous. So first impressions, you guys, obviously the phone call, there's a whole other episode on the phone call, but this first impression is what does it feel like when you walk through the doors? So what does it look like visually? How are you feeling walking into it visually? Do you feel like you're welcomed into their home? Is it clean? What would you think if you're walking into someone's house and it looked like this? And you're like, oh, I don't think I really want to eat dinner anymore. I'm not very hungry.   They're sitting there with their mouth open. Okay, so what does it feel like? What does it look like? Have your team row shambles, switch it up, walk through the practice in the opposite spaces that they work. And then also making sure we've got those amenities ready, that we're welcoming, that we're inviting, we're smiling, and we're greeting them by name if we can. Dana, you talked a lot about kind of just being prepared and making sure we've got what we need.   Anything else you can think of? You said the amenities list, I guess like paperwork style they may need, just making sure that we're prepared. Did I miss anything in there that you want to make sure we add? No, I think we did it all. I think when patients feel like they're prepared and you're ready and right, Dennis, we have an expectation of cleanliness. And so if I walk in and everything is a mess, right? Well, you know, I want the space that I'm going to actually have my care done to be, to be, to be clean. So I think,   The Dental A Team (01:18:24.27) Those are often pieces that we overlook. And those are often pieces that if I walk in and they've got my paperwork prepared and they're ready and they're not like in the back, oh wait, we forgot to have you do this, right? That's just like something so small, but something that can truly make a big difference. I totally agree. I totally agree. I love it. Thank you, Dana. I love picking your brain. I tell you that all the time. I love that these are spaces you train on so much with your virtual and your in -person consulting. So thank you.   for sharing your wealth of knowledge with us today. Guys, if you have questions, if you have stuff you're doing that you think is really cool that other people need to know about, share in our doctor community if you're a part of that already. We have our Facebook groups and we have our five star view below, but also hello@thedentalateam.com But if you are a part of that doctor group, shoot it in there. I see awesome ideas coming through all the time. I know the other day they were talking, a lot of the doctors were talking about ways that they were like,   being thankful to their team, getting back to their team. That was really cool to see. So if you've got stuff that you're already doing, drop it in our Discord chat of our doctor team. If you're a part of that, if you're not, reach out, find out how you can be a part of it. It's a pretty awesome tool. We look forward to hearing from you guys. Thank you so much for being here and we'll catch you next time.