Torrice Talk & Torrice Tech Talk

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A podcast to keep you up to date on all your HVAC questions and technical questions

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    • Feb 28, 2024 LATEST EPISODE
    • every other week NEW EPISODES
    • 15m AVG DURATION
    • 266 EPISODES


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    Latest episodes from Torrice Talk & Torrice Tech Talk

    Episode 169: Introducing the New State X3 Tankless Product

    Play Episode Listen Later Feb 28, 2024 23:43


    We wrap our month-long discussion on State Water Heaters by introducing the new State tankless water heater with X3 technology and discuss the benefits and features of this innovative product.

    Tech Talk Episode 95: State Water Heaters Troubleshooting & Error Codes

    Play Episode Listen Later Feb 22, 2024 15:33


    We review the resources available to help you troubleshoot problems and error codes for State Water Heaters with Chris Gould from Urell.

    Episode 168: Select the Proper State Water Heater for Every Home

    Play Episode Listen Later Feb 21, 2024 24:03


    Chris Gould from Urell is back to help you start selling more State Water Heaters by discussing proper application and walking through the water heater selection tool on the State website and mobile app.

    Tech Talk Episode 94: Water Heater Venting Principles

    Play Episode Listen Later Feb 15, 2024 35:15


    We welcome Chris Gould from Urell back to Torrice Tech Talk to have an important discussion on the principles of venting State Water Heaters.

    Episode 167: State Water Heaters Product Line Overview

    Play Episode Listen Later Feb 14, 2024 46:56


    We welcome Chris Gould from Urell back to Torrice Talk to give a full State Water Heater product line overview while discussing proper application and selling points for each line of water heaters.

    Tech Talk Episode 93: Technical Breakdown of State Water Heaters

    Play Episode Listen Later Feb 8, 2024 19:24


    We welcome Chris Gould from Urell to Torrice Tech Talk to give a full technical breakdown of what makes State Water Heaters different and how they approach components and features to help make a longer lasting water heater.

    Episode 166: Introduction to State Water Heaters

    Play Episode Listen Later Feb 7, 2024 16:46


    We welcome Chris Gould from Urell to introduce Torrice Talk to State Water Heaters and some of the support you can receive when you get your water heaters from S. G. Torrice.

    water heaters chris gould
    Episode 165: Proper Pricing Fundamental

    Play Episode Listen Later Nov 29, 2023 15:20


    We welcome back Weldon Long from Contractor University for our monthly discussions on Torrice Talk. This month we are breaking down proper pricing fundamentals and answering the biggest pricing questions facing HVAC business owners.

    Episode 164: An Introduction to A2L Refrigerants

    Play Episode Listen Later Nov 1, 2023 10:08


    We welcome Mike D'Alleva from the S. G. Torrice technical support team to Torrice Talk to introduce A2L refrigerants and discuss some of the important talking points as these refrigerants are phased into the market.

    Tech Talk Episode 92 - Basic Airflow Principles

    Play Episode Listen Later Oct 18, 2023 9:52


    We get back to the basics for HVAC technicians with Mike D'Alleva as we cover the basics of airflow principles such as static pressure, CFM and pressure drop.

    Tech Talk Episode 91: Basic Electric Principles

    Play Episode Listen Later Oct 11, 2023 15:19


    We welcome back Mike D'Alleva from the S. G. Torrice Technical Support team to go over basic electric principles and discuss the steps you can take to troubleshoot electrical problems in HVAC equipment.

    Episode 163: Finding & Hiring HVAC Technicians

    Play Episode Listen Later Oct 4, 2023 21:32


    We welcome Mike Cappuccio from Dominate Ductless to Torrice Talk to discuss how your hiring trends and tactics need to change to attract new, reliable talent to your HVAC company.

    Tech Talk Episode 90 - Introduction to the Symbio Platform

    Play Episode Listen Later Sep 27, 2023 11:37


    We welcome Bud Sinclair from the S. G. Torrice technical support team to discuss the advantages of the new Symbio system on commercial units, plus the benefits your company will see.

    Episode 162: The Essential Budgeting Discussion

    Play Episode Listen Later Sep 13, 2023 16:30


    We continue our conversations with Weldon Long from Contractor University as we have "the essential budgeting discussion" where we explain why budgeting is not strictly about money anymore.

    Tech Talk Episode 89: Stock Your Tech Van for Commercial Heating Season

    Play Episode Listen Later Sep 7, 2023 12:29


    Bud Sinclair from the S. G. Torrice Technical Support team is back to discuss stocking your technician van for heating season, but this time, he is discussing how to stock a van for commercial HVAC equipment.

    Tech Talk Episode 88: Stock Your Tech Van for Residential Heating Season

    Play Episode Listen Later Sep 6, 2023 12:48


    We welcome Bud Sinclair from the S. G. Torrice Technical Support team to Torrice Tech Talk to discuss the essentials you need in your van for the upcoming heating season.

    Episode 161: Set Up Your Books to Create Success

    Play Episode Listen Later Aug 30, 2023 17:10


    On our 250th episode, we welcome back Weldon Long from Contractor University to continue our monthly business development discussions. This month we discuss how properly setting up your books can help your business thrive and make more money.

    Episode 160: Finance Through Inflation

    Play Episode Listen Later Aug 16, 2023 25:23


    We welcome Doug Little from Payzerware back to Torrice Talk to discuss how you can fight the objections due to inflation by offering different financing options to your potential customers. We also discuss important updates to the Payzerware platform.

    finance inflation doug little
    Episode 159: Exploring Bluon2.0

    Play Episode Listen Later Aug 9, 2023 16:46


    We discuss the changes to the Bluon app and introduce Bluon2.0's changes and updates with Mary Grace Thoni from Bluon.

    Tech Talk Episode 87: Mitsubishi Electric PAA Coil Advanced Settings

    Play Episode Listen Later Aug 3, 2023 9:46


    We welcome Sean Gallagher from Mitsubishi Electric back to Torrice Tech Talk to answer listener questions on advanced settings for the PAA coil.

    Episode 158: HVAC Operations Crash Course

    Play Episode Listen Later Jul 26, 2023 17:24


    Running an HVAC business can be hard, but with the tips and tricks Weldon Long from Contractor University shares in our HVAC Operations Crash Course, we can make your day a little easier!

    Episode 157: Call Scoring with SearchKings

    Play Episode Listen Later Jul 19, 2023 23:01


    We welcome Lorne Sederoff from SearchKings back to Torrice Talk to discuss the call scoring strategy used by SerachKings to help your company get better quality leads.

    Tech Talk Episode 86: Add a Surge Protector on Every Job

    Play Episode Listen Later Jun 28, 2023 9:54


    We welcome Sean Gallagher from Mitsubishi Electric to Torrice Tech Talk to discuss why adding surge suppression to each job will benefit your company.

    Episode 156: How to Develop an Effective Leadership Strategy

    Play Episode Listen Later Jun 21, 2023 18:58


    We welcome back Weldon Long as part of a partnership with Contractor University. This episode, we discuss how to develop an effective leadership strategy with Weldon, part of Module 1 of learning on Contractor University.

    Tech Talk Episode 85: Learning About the LINK & Diagnostics Mobile App

    Play Episode Listen Later Jun 15, 2023 12:20


    We welcome Paul Parish from Trane Technologies to Torrice Tech Talk to walk through the Diagnostics Mobile App and the LINK setup assistant for Trane and American Standard LINK-enabled equipment.

    Episode 155: Why Sell LINK-Enabled Equipment

    Play Episode Listen Later Jun 14, 2023 14:47


    We welcome Paul Parish from Trane Technologies back to Torrice Talk to explain why dealers should start offering LINK-enabled equipment to their customers and how to sell LINK to them.

    Episode 154: Introducing the Trane & American Standard LINK Platform

    Play Episode Listen Later Jun 7, 2023 16:39


    We welcome Paul Parish, Digital Adoption Manager at Trane Technologies, to Torrice Talk to introduce the new LINK-enabled equipment and platform and discuss how it can help your company be more efficient.

    Episode 153: Introducing the Mitsubishi Electric Intelli-HEAT A-Coil

    Play Episode Listen Later Jun 1, 2023 16:09


    We welcome back Sean Gallagher from Mitsubishi Electric to introduce the Intelli-HEAT A-Coil, a new innovation from Mitsubishi Electric that will allow contractors to tap into gas furnaces and ducted systems with the efficiencies of Mitsubishi Electric equipment.

    Episode 152: Make Your Company More Attractive for New Hires

    Play Episode Listen Later May 3, 2023 11:58


    We welcome Kelly Presgrave, CEO of Work With Your Handz, to Torrice Talk to discuss how to make your company a more attractive place for potential new hires in a competitive hiring market.

    Episode 151: Proving the Worth of Attending Trade Shows

    Play Episode Listen Later Apr 26, 2023 16:40


    We welcome Lucas Ehrbar, Director of Communications & Marketing Partnerships at EGIA, to Torrice Talk to prove the worth of attending or sending your team to HVAC industry trade shows.

    Episode 150: Discussing the Relationship Between HARDI & S. G. Torrice

    Play Episode Listen Later Apr 19, 2023 20:31


    We welcome a special guest to our 150th episode of Torrice Talk as we discuss the relationship between HARDI and S. G. Torrice with HARDI CEO Talbot Gee.

    Episode 149: Exploring the Mission of Women in HVACR

    Play Episode Listen Later Apr 12, 2023 14:10


    We welcome Marcia Christiansen, the President of Women in HVAC/R, to discuss the mission of Women in HVAC/R and what programs they are running to help better the industry.

    Episode 148: Updates to JB Warranties Plans for 2023 and Beyond

    Play Episode Listen Later Mar 29, 2023 18:45


    We welcome Tommy Cue from JB Warranties to Torrice Talk to discuss some of the exciting updates and changes to the JB Warranties offerings for 2023 and beyond.

    Episode 147: Using Elite Dealer Benefits for Employee Retention

    Play Episode Listen Later Mar 22, 2023 19:50


    We welcome Richard Rojo from Trane Technologies to Torrice Talk to discuss how to utilize the benefits from the American Standard Customer Care and Trane Comfort Specialist programs to retain your current employees and add new employees.

    Episode 145: Start Utilizing Media to Help Grow Your Company

    Play Episode Listen Later Mar 17, 2023 20:50


    We welcome Weldon Long to Torrice Talk to discuss the first steps any company can take to start leveraging social media and videos to help your marketing efforts and grow your business.

    Episode 144: The Art of Delegation

    Play Episode Listen Later Mar 17, 2023 22:00


    We welcome James Leichter, founder of Aptora, to Torrice Talk to discuss the art of delegation and how to take the steps to start delegating tasks within your company.

    Episode 146 - Wrapping Up EPIC 2023

    Play Episode Listen Later Mar 17, 2023 9:00


    We wrap up our week at EPIC 2023 by welcoming back Jeff Matulich to discuss the success of the event and reveal where EPIC 2024 will be and how to register.

    Episode 143: Sounds from the Showroom Floor at EPIC 2023

    Play Episode Listen Later Mar 16, 2023 10:10


    We are live from the showroom floor at EPIC 2023 to chat with some of the vendors at the event including Trane Technologies, Bluon, Optimus Financing and more!

    Episode 142 - Align Your Sales & Marketing Messaging for Better Results with Drew Cameron & Russ Horrocks from Flow Odyssey

    Play Episode Listen Later Mar 16, 2023 37:35


    We welcome Drew Cameron and Russ Horrocks from Contractor University and Flow Odyssey to Torrice Talk, live from Caesar's Palace in Las Vegas at EPIC 2023, to discuss how aligning your sales and marketing messaging will lead to greater trust and better results for your business.

    Episode 141 - Taking Advantage of Your Time at EPIC 2023

    Play Episode Listen Later Mar 16, 2023 9:30


    We welcome Jeff Matulich, Vice President of Marketing & Member Services at EGIA, to Torrice Talk live from Caesar's Palace in Las Vegas to discuss how contractors can make the most of their time at EPIC 2023 as the event kicks off.

    Episode 140:- Live from Tee Off for the Trades Golf Tournament

    Play Episode Listen Later Mar 15, 2023 7:37


    We are live at the Angel Park Golf Course in Las Vegas to discuss the Tee Off for the Trades Golf Tournament with members of The EGIA Foundation and Women in HVACR, the two charitable organizations hosting the event, about how this tournament can help spread the word about careers in the HVAC industry.

    Episode 139 - FLEXtime – American Standard Home Diagnostics & Link

    Play Episode Listen Later Feb 22, 2023 44:30


    We welcome Paul Parish, Digital Adoption Manager at Trane Technologies, on to discuss the American Standard LINK systems and talk about the future of diagnostics. 

    Tech Talk Episode 84 - Utilizing Contractor University to Train your Technicians

    Play Episode Listen Later Feb 15, 2023 14:45


    We welcome back Jeff Revlett from Contractor University to discuss utilizing the learning paths in Contractor University to help train your technicians in both soft skills and technical skills. Plus, we have a special offer at the end of the episode!

    Episode 138: The Health of the HVAC Industry with Contractor University

    Play Episode Listen Later Feb 8, 2023 21:15


    We welcome Jeff Revlett, GM of Contractor University, to Torrice Talk to discuss the health of the HVAC industry, utilizing Contractor University and more. Plus, we make a show announcement and special offer.

    Episode 137: FLEXtime – 2023 DOE Round Table Discussion with Trane Technologies

    Play Episode Listen Later Jan 18, 2023 43:36


    We welcome Mark Woodruff and Jay Seitz from Trane Technologies to discuss the changes to equipment and ratings that have gone into effect with the new 2023 DOE changes.

    Episode 136: FLEXtime - The GE Connect Advantage

    Play Episode Listen Later Jan 11, 2023 68:35


    We welcome Tim Eaton and Frank Melberg from Emerson Swan to discuss the advantages of selling and installing the GE Connect line of equipment.

    advantage tim eaton flextime
    Episode 135: FLEXtime – The Bluon Advantage

    Play Episode Listen Later Dec 14, 2022 44:30


    We welcome Mary Grace Shuster from Bluon to FLEXtime to discuss the advantage of using the Bluon app to stay in contact with S. G. Torrice, for parts lookup, ordering and more.

    advantage flextime
    Episode 134: FLEXtime - The Airzone Aidoo with RST Thermal

    Play Episode Listen Later Dec 7, 2022 43:25


    We welcome Kevin Bergeron from RST Thermal to our first FLEXtime session to discuss the advantages of offering and installing the Aidoo from Airzone.

    thermal flextime
    Episode 133: Start Offering Financing on Every Job Like the Auto Industry

    Play Episode Listen Later Nov 9, 2022 24:15


    We welcome back Doug Little from Payzerware to take a different look at financing in the HVAC industry and how thinking like the auto industry can help grow your business.

    Tech Talk Episode 83 - Wiring and Addressing Errors for Mitsubishi Electric Equipment

    Play Episode Listen Later Nov 3, 2022 11:15


    We welcome back Ed Fish from Mitsubishi Electric to discuss some of the common errors made when wiring and addressing Mitsubishi Electric equipment.

    Tech Talk Episode 82 - Common Application and Installation Errors for Mitsubishi Electric Equipment

    Play Episode Listen Later Oct 27, 2022 11:45


    We welcome back Ed Fish from Mitsubishi Electric to discuss some of the most common application and installation errors he has seen working with Mitsubishi Electric equipment.

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