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Today I'm joined by Ed Roberts, COO at Bozard Ford Lincoln. We discuss how Ed scaled a team of 165 technicians from scratch, the strategies behind his world-class service lane, his unlikely entry into dealerships nearly 30 years ago and much more. This episode is brought to you by: 1. Cox Automotive - Discover what's driving improved customer experiences—and dealership results. Download the Drivers of Shopper Satisfaction ebook from Cox Automotive today: https://carguymedia.com/464vOfw 2. DLRdmv – Dealers, are you still stuck using outdated interstate titling methods? DLR50 from DLRdmv modernizes out‑of‑state titling by providing 24/7 sales tax, title, and registration fees, pre‑populated state-specific forms, through an online platform that directly integrates with your DMS. CDG listeners get 30 days of free full-service access to DLR50 on unlimited out-of-state deals. Head over to @ http://www.DLRdmv.com/CDG , use code POD30 to claim your free month today. 3. Nomad Content Studio - Most dealers still fumble social—posting dry inventory pics or handing it off without a plan. Meanwhile, the store down the street is racking up millions of views and selling / buying cars using video. That's where Nomad Content Studio comes in. We train your own videographer, direct what to shoot, and handle strategy, to posting, to feedback. Want in with the team behind George Saliba, EV Auto, and top auto groups? Book a call at http://www.trynomad.co Get your own copy of Ed Roberts book "Mile One: An Endless Journey to Effective Leadership" here: https://a.co/d/iC7TKZd or visit his website at https://mileoneleadership.com/ Check out Car Dealership Guy's stuff: For dealers: Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 00:41 Why is culture so important? 03:30 How did Ed achieve success? 06:11 Overcoming homelessness: key lessons? 12:51 Building a strong team how? 18:30 Most effective training programs? 33:24 Benefits of mobile service? 34:47 Improving technician communication skills? 40:03 Do recalls help retention? 54:07 Best continuous improvement strategies? Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
Send us a textIn this fascinating episode of Money Majlis, host Suvo Sarkar discusses the world of leadership, innovation, and high-performing organizations with Adrian Simpson, founder and CEO of Wavelength. Adrian, renowned as the “Chief Connector,” shares his unique perspective shaped by decades spent inside boardrooms and on shop floors of some of the world's most admired companies—from Apple, Airbnb, and Tesla to Alibaba, Lego, and Ritz-Carlton.Drawing on his early influences with management guru Tom Peters and the foundational concepts of “In Search of Excellence,” Adrian reflects on how the bedrock traits of strong organizations have evolved. Today's high performing companies are marked by obsessive recruitment for attitude over skills, truly authentic and empowering leadership, and relentless alignment between what is celebrated and what gets done. Adrian reveals practical stories of service excellence and empowerment, such as Ritz-Carlton's famed principle of enabling every employee to solve problems instantly, and shares lessons from Southwest Airlines' deep commitment to people and culture. He deep-dives into essential cultural differences between Nvidia in the US and Arvinda Eye Care Hospital in India. Innovation takes centre stage, with insights into how iconic brands structure teams and create cultures that not only tolerate failure but actively use it as fuel for experimentation and breakthrough success. Adrian recounts case studies from Silicon Valley, China, India and UK to show how “business-as-unusual” units, led by high-networked insiders and rooted closely in operational reality, drive transformative change.Adrian challenges listeners to rethink networking, urging professionals to build their own “personal boardroom” of inspirers, challengers, and connectors. He emphasizes the importance of cultivating targeted, authentic relationships and external networks to stay ahead in today's fast-moving, complex world.Join Suvo and Adrian in this podcast for a fast-paced, story-rich exploration of what it truly takes to thrive in business today - relentless alignment, genuine connection, and purposeful leadership. And don't forget to visit www.moneymajlis.com to redeem your free $50 GiveCard for a cause of your choice. For more details on Adrian's corporate immersion tours in Silicon Valley, China and India, please visit https://www.wavelengthleadership.comProduced by : Sabine Achkar at Poddster UAEGiving partner : Goodworld
Sunday Service 1 Samuel 7:1-17 Lead Pastor Tim Davis @ Christ The King Church. A non-denominational Christian Church located in Canby, OR. (www.ctkcanby.com)
In this episode of THE MENTORS RADIO, Host Dan Hesse is joined by Lt. General Robert Caslen Jr. (Ret.) and Michael Matthews, Ph.D. to discuss The Character Edge: Leading and Winning with Integrity, a unique book in the way it combines lessons from extensive leadership research—strengthened by experience and real-life examples of leadership in action, and shares practical tools that can both assess and develop character to maximize leadership effectiveness. Robert Caslen served in the U.S. Army for 43 years. His distinguished military career culminated in 2018 as the 59th superintendent of the U.S. Military Academy at West Point. Under his direction as Superintendent, the Academy was recognized as the Number One public college in the nation by Forbes Magazine and the Number One public college by U.S. News and World Report. Caslen refined West Point's leadership program with a focus on professional ethics as an essential part of leadership and character development. General Caslen also served in numerous combat and overseas deployments including operations in Iraq, Afghanistan, Central America and Haiti. After retiring from the Army, he served as the 29th president of the University of South Carolina. Dr. Michael Matthews is Professor Emeritus of Engineering Psychology at the U.S. Military Academy. He served as President of the American Psychological Association's Society for Military Psychology and is a Templeton Foundation Senior Positive Psychology Fellow. He has authored more than 250 scientific papers and edited, authored or co-authored several books. Listen to THE MENTORS RADIO podcast anywhere, any time, on any platform, including Spotify and Apple, just click here! We are always grateful for your 5-star review on Spotify and Apple podcasts, which helps us reach even more people!! SHOW NOTES: BIO: Lt. General Robert L. Caslen Jr. (Ret.): BIO: Lt. General Robert L. Caslen Jr. (Ret.) Michael D. Matthews, Ph.D.: BIO: Michael D. Matthews Ph.D. BOOKS: The Character Edge: Leading and Winning with Integrity, by Robert L. Caslen Jr. and Michael D. Matthews The Impossible Mission, by Robert L. Caslen Jr. WEBSITES: www.mindvue.com https://www.robertcaslen.com ----- Watch your thoughts, they become words.Watch your words, they become actions.Watch your actions, they become habits.Watch your habits, they become character.Watch your character, it becomes your destiny. —Frank Outlaw
Michael Ruckman, founder and CEO of Senteo, takes us on a fascinating journey from aspiring medical student to influential global consultant with experience in over 40 countries. Join us as Michael shares his unique insights on the transformative power of AI in reshaping the business landscape, highlighting the concept of relationship currency. We explore his intriguing experiences, from navigating the Russian banking sector as an American expatriate to the nuances of living abroad, all peppered with Michael's signature humor and wisdom. As businesses face the challenges of adapting to change, we dissect the roles people play in fostering innovation, from early adopters to laggards. Drawing from humor and everyday observations, such as the quirks of our personal habits like organizing gummy bears, we delve into the complexities of leadership and change management. The discussion transitions to remote work's impact, revealing the importance of understanding employee dynamics and the necessity of onstage versus offstage support in organizational transformations. The conversation further explores the role of AI in customer interactions, stressing the importance of genuine empathy that AI often lacks. We highlight the evolution of business models from product-centric to customer-centric approaches and the significance of prioritizing customer relationships for long-term success. Through compelling case studies, we examine how companies can better utilize AI to enhance human interactions rather than replace them, fostering a future where technology meets the nuanced needs of human experiences. Prepare to be inspired as we navigate the ever-evolving world of business, AI, and the critical role of leadership in guiding impactful change. CHAPTERS (00:00) - Escape the Drift (09:28) - Navigating Change Leadership in Organizations (20:07) - AI Application in Business Context (23:52) - Customer Relationships in Business Strategy (31:08) - The Evolution of Business Models (39:08) - Customer-Centric Strategies and AI Development (43:39) - AI's Role in Human Experience (52:07) - Leadership and Change in Business (58:54) - Effective Leadership and Change Strategies
In the world of private equity and high-stakes M&A, financials are only half the story. The real differentiator? Leadership. This episode explores what leadership qualities truly drive success in mergers and acquisitions, why most private equity due diligence efforts fall short on the people's front, and how to assess leaders before the deal is signed. Our guest is Cameron Bishop Partner and Managing Director at Raincatcher Investment Bankers. Chapters 00:00 The Importance of People in M&A Success 02:48 Cultural Missteps in Private Equity Acquisitions 05:44 Aligning Leadership Post-Acquisition 08:15 The Role of Communication in Corporate Culture 11:04 Integrating Multiple Cultures 13:37 Data-Driven Decision Making in M&A 16:06 Incentivizing Employees for Success 18:54 Identifying and Nurturing Talent 21:43 Achieving Alignment in Leadership 24:44 The Continuous Journey of Alignment
So much of leadership, management, and parenting is built along trying to guide people's behaviors or align them with your goals, vision, or mission. But there's a much simpler way to impact and influence others regardless of your role - this week's episode will show you the way!
Jeff Hancher is a USA Today bestselling author, executive coach, and veteran. With over two decades of leadership experience in Fortune 500 companies and successful entrepreneurial ventures, Jeff founded Jeff Hancher Enterprises to help leaders unlock their full potential. His coaching focuses on developing high-trust cultures through clear communication, honest feedback, and emotional intelligence. Known for his “firm feedback with heart” philosophy, Jeff empowers leaders and sales professionals to grow their influence and drive lasting results.SHOW SUMMARYIn this episode of Selling from the Heart, Larry Levine and Darrell Amy are joined by Jeff Hancher, bestselling author and executive coach. Jeff introduces a practical leadership framework built on three pillars: clear expectations, regular feedback, and meaningful accountability. The conversation explores how leaders can build trust without being soft and hold people accountable without being harsh. Jeff's insights are packed with real-world examples—from sales management to team dynamics—and his firm-yet-empathetic approach serves as a roadmap for leaders who want to inspire, not just instruct. KEY TAKEAWAYSAuthenticity builds influence—whether in sales or leadership.Selling from the heart means understanding and empathizing with motives, not just pushing products.High-performing teams thrive on trust, which is built through consistency and clarity.Accountability begins with clear expectations and consistent, caring feedback.The most respected leaders are those their teams don't want to disappoint.Pre-call preparation often matters more than pitch delivery.Emotional intelligence transforms tough conversations into growth moments.HIGHLIGHT QUOTESThe goal is not to be a boss people report to. The goal is to be a leader that people don't want to let down.Firm feedback in a fragile world must be delivered in a loving, caring way—iron fist, velvet glove.Sometimes, putting more time into pre-call planning than delivering your pitch is where we need to spend our time.We can literally help people reach their fullest potential—and the hard conversations will be returned with ‘thank you.'
Everything is possible with the right mindset. This belief is the foundation of Snezana's work as an executive coach and leadership trainer. With over a decade of experience in marketing and management, she brings a rich, real-world perspective to coaching and training engagements. In her role as a leadership trainer, she designs and facilitates dynamic workshops tailored to a wide range of professional backgrounds and experience levels. As a coach, Snezana helps business leaders and executives to create more growth-supported and growth-oriented work cultures by helping them improve their leadership and communication skills.My LinkedIn profile: https://www.linkedin.com/in/snezana-djuric/My website: https://snowation.com/Connect With Cody: https://linktr.ee/cjones803 #podcast #purewisdompodcast #personalgrowth #motivation #mindset #facingfears #selfidentity #inspiration #selfimprovement #psychology #entrepreneurship #fitness #fitnessmotivation #business #career #dating #relationships #lifecoach #healthandwellness #workout #coaching Disclaimer: Any information discussed in this podcast is for entertainment purposes only and is not intended to act as a substitute for professional, medical, legal, educational, or financial advice. The following views and opinions are those of the individual and are not representative views or opinions of their company or organization. The views and opinions shared are intended only to inform, and discretion and professional assistance should be utilized when attempting any of the ideas discussed. Pure Wisdom Podcast, LLC, its host, its guest, or any company participating in advertising through this podcast is not responsible for comments generated by viewers which may be offensive or otherwise distasteful. Any content or conversation in this podcast is completely original and not inspired by any other platform or content creator. Any resemblance to another platform or content creator is purely coincidental and unintentional. No content or topics discussed in this podcast are intended to be offensive or hurtful. Pure Wisdom Podcast, LLC, its host, its guest, or any company participating in advertising through this podcast is not responsible for any misuse of this content.
The Six Pillars Of Effective Leadership: A Roadmap to SuccessJim Carlough knows effective leadership. Throughout the last three decades, he has grown from mentee to mentor and held key leadership positions in multi-million-dollar companies. His decades of success are a direct result of intentional growth and a lifelong learning mindset. In The Six Pillars of Effective Leadership, Carlough debunks the traditional theory that certain individuals are born leaders and provides a practical guide for anyone striving to be a respected and successful leader. He has identified the six key attributes that effective leaders embrace, and now shares how intentional practice and lifelong learning form the foundational pillars of essential leadership. Today's dynamic and diverse work environments require strong leadership that exemplifies integrity and credibility, provides stability and focus, and encourages a company-wide growth mindset. Through this comprehensive approach, The Six Pillars of Effective Leadership empowers readers to embark on their leadership journey, equipping them with the tools they need to overcome challenges, inspire others, and leave a lasting impact. Hosted on Acast. See acast.com/privacy for more information.
Great leaders don't just manage tasks, they connect with people.In this session, we uncover how Emotional Intelligence (EQ) shapes decision-making, conflict resolution, and team performance.You'll learn:✅ Why EQ is more important than IQ in leadership✅ How to develop self-awareness and empathy as a leader✅ Practical strategies to strengthen your leadership impactWhether you're a CEO, manager, or aspiring leader, this audio will help you lead with empathy, clarity, and confidence.
If you have listened to me for any period of time, you know I like to laugh- because if you don't laugh in this world- you will only end up crying. In my mind, laughter is really the best medicine for almost anything. But can laughter help you be a better leader?My guest is Adam Christing is an American comedian, author, and motivational speaker from La Mirada, California. He is the founder and president of Clean Comedians, an organization composed of comedians, speakers, and entertainers who refrain from using objectionable material and profanity during their performances. He was voted as the best emcee by Best if LA and speaks at more than 100 events a year.His new book is called "The Laughter Factor: The 5 Humor Tactics to Link, Lift and Lead.“Humor is the shortcut to trust", says Christing. “Laughter skips the formalities and says, ‘I see you. I get you. I like you.' It's not just a nice-to-have—it's the missing link for leaders, teams, and relationships of all kinds.”Become a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.
In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by Tom Heiser, a distinguished technology chairman, CEO, and board director with extensive leadership experience. The episode delves into Heiser's career journey from a sales trainee at EMC Corporation to leadership roles in multiple private equity-backed companies. Key topics discussed include the importance of empowerment in leadership, the value of persistence and adaptability, self-awareness, and the impact of authentic and vulnerable leadership. Heiser also shares insights from his personal mentors and experiences, including the concept of 'commanders intent' and the critical role of understanding and evolving within one's career.ADDITIONAL RESOURCESLearn more about Tom Heiser:https://www.linkedin.com/in/tom-heiser-83b86680/Watch Force Management's Panel Discussion on AI in Sales Leadership: https://hubs.ly/Q03rlW4Z0Download the CRO Strategy Checklist: https://hubs.li/Q03f8LmX0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:03:52] The Importance of Reinvention and Growth[00:04:48] Impact of Force Management[00:09:50] Tom Heiser's Management Tenets[00:23:06] The Role of Self-Awareness in Leadership[00:33:13] The Power of Passion in Leadership[00:34:17] Understanding Emotional Proprioception[00:35:21] The Importance of Self-Awareness[00:37:00] Embracing Vulnerability and Authenticity[00:40:54] Empowerment: The Key to Effective Leadership[00:49:43] Commander's Intent and Leadership Strategies[00:58:26] Persistence and Determination in Leadership[01:01:05] Learning from AdversityHIGHLIGHT QUOTES[00:05:41] "You constantly have to reinvent yourself. What got you here is not gonna get you to where you want to go."[00:21:59] "When I told them what to do, I owned it. When they got there, they owned it. That was a force multiplier."[00:58:42] "Persistence and determination alone are omnipotent."[00:59:32] "What's the difference between an EMC sales rep and a pit bull? The pit bull eventually gives up."[01:01:04] "Tough times are not fun, but look at them for the learning experiences they offer."
Are great leaders born or made? Business strategist and author Jim Carlough reveals the Six Pillars of Effective Leadership, showing how anyone can develop the mindset and skills to lead successfully. Discover key principles, personal insights, and practical strategies to transform your leadership journey!
In this episode of the Magical Learning Podcast, hosts Jez and guests Danette Fenton-Menzies and Katrina Bourke explore the concept of grounded leadership. They discuss the importance of slowing down in a fast-paced world, the need for leaders to top up their emotional tanks, and the value of being present and authentic in leadership roles. Katrina shares insights from her book 'Grounded: A Practical Path for Calm and Confident Leadership', emphasising the significance of self-awareness, emotional intelligence, and nurturing the next generation of leaders. The conversation highlights the importance of creating safe spaces for dialogue and the courage required to lead effectively in today's environment.To reach out to Katrina Bourke:https://www.linkedin.com/in/katrinabourke/https://katrinabourke.com/To grab your copy of book 'Grounded: A Practical Path for Calm and Confident Leadership' - https://ambapress.com.au/products/grounded-1?srsltid=AfmBOoqsnOtPuO2zFItHCm8rSEr2pXcKo1-_OBoTFMCfd9kWOoRaQNQMChapters00:00 Introduction to Magical Learning Podcast02:52 Grounded Leadership: The Concept04:31 Understanding Groundedness08:24 The Importance of Topping Up Your Tank10:34 Invite and Inquire Leadership15:22 Touchstones: Values in Leadership20:38 Lessons for the Next Generation26:32 Final Thoughts and ReflectionsAll Magical Learning podcasts are recorded on the beautiful lands of the Kulin, Ngunnawal and Wiradjuri nations, and we pay our respect to their elders past and present.As always, if you are having trouble, you can always send us a message.Listen to/watch this podcast here: https://open.spotify.com/show/128QgGO....To find out more about our free content, sign-up for future webinars as well as our other services, go to https://magicallearning.com/ and sign up!You can also find us on our socials: Instagram: / magical_learning Facebook: / magicallearningteam Linkedin: / magicallearning Youtube: / @magicallearning Have a Magical week!
Most doctors think leadership is just “being in charge.” It's not.It's the ability to inspire people to follow your vision—even on their toughest days. It's knowing when to speak up, when to listen, and when to repeat yourself until the message sticks. It's realizing you can't lead everyone the same way—and that your leadership style can make or break your team.In this week's NatRevMD Podcast, Dr. Heather Signorelli talks with Dr. Matt Astin about what makes a true physician leader without sacrificing patient care or burning yourself out.
Every leader knows the rush of validation when someone brings you a problem and you solve it on the spot. But Gary Cohen, founder of CO2 Coaching and author of Just Ask Leadership, learned that this habit can limit your team's potential and make you the organizational bottleneck. While growing his company from a $4,000 investment to 2,200 employees, he and his business partner became overwhelmed by constant questions. The solution wasn't giving faster answers—it was becoming question-askers instead of answer-givers.In interviews with over 100 exceptional leaders – from Fortune 500 executives to four-star generals – Cohen discovered they all had a moment where they shifted from being “the answer person” to “the question person.” For General Jack Chain, a promotion made him realize his role had fundamentally changed. For ConAgra's Mike Harper, moving from engineering to R&D forced him to lead experts whose knowledge far exceeded his own. These shifts inspired frameworks like the GPS model (Goal-Position-Strategy) for focused conversations and the PEAK model, which guides leaders through four questioning styles – Professor, Innovator, Judge, and Director – to spark breakthroughs.Cohen's most powerful insight is that most team members already know the answers. They don't need you to solve their problems—they need you to help them uncover solutions themselves. When they do, ownership skyrockets, and so does performance. The path to multiplying your leadership impact starts with changing your identity from “the teller” to “the asker.” Everything else follows from that transformation.
Text Jason @ Leadership Voyage**GET A FREE BOOK** Be one of the first three to comment on this interview with Jim Carlough and get a signed copy of his book, "The Six Pillars of Effective Leadership," for free. No strings attached!Leadership + Writing a Bookeven though there's a gene for some tendencies, leaders are made and not bornhe wrote a book because managers aren't given guidance when promotedhe started mentoring others and common manager challenges were around dealing with peopleJim stopped watching the news because he wasn't sure who was telling the truth anymoreIntegrityit's the foundation of effective leadership"Did I do anything today for my benefit that was at the expense of someone else?"Integrity leads to trust, commitment, focus, and retentionto build integrity, journal, listen to your people, and take notesCEOs aren't necessarily role models, but they are easy to find references to help us connect the dotsEmpathyput yourself in the shoes of your employee, understand the problem, and help them solve it"What would I want?" when thinking situationally about othersvery challenging to develop empathywe're afraid to say the wrong thing; first, start by listeningask yourself where you've seen empathy being shown and then model itpeople right now need to hear "it's going to be okay"About Jim Carlough in his own words: I am a graduate of Seton Hall University, South Orange, New Jersey with a degree in Psychology. I am an accomplished executive with experience in the C-suite and EVP/VP with over 30 years of expertise in driving explosive growth and profitability for healthcare and healthcare technology organizations ranging from start-ups to large scale enterprises. With a demonstrated history of success in building high-performance teams, revitalizing struggling portfolios, and leading successful M&A integrations. A strategic leader capable of energizing and transforming any organization.His 2024 book is "The Six Pillars of Effective Leadership."Leadership Voyageemail: StartYourVoyage@gmail.comlinkedin: https://www.linkedin.com/in/jasonallenwick/youtube: https://www.youtube.com/@LeadershipVoyagemusic: by Napoleon (napbak)https://www.fiverr.com/napbakvoice: by Ayanna Gallantwww.ayannagallantVO.com========== Instacart - Groceries delivered in as little as 1 hour. Free delivery on your first order over $35.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Discover the surprising power of a leader's words. Many leaders unintentionally create confusion or impact morale due to the inherent weight of their position. This episode reveals why your casual comments can become mandates and how your opinions are interpreted as directives. Learn to communicate with precision and awareness to avoid misinterpretations and build trust. For more resources on developing leadership skills visit us at Revela. Where we've helped hundreds of executives lead productive teams and thriving organizations. This podcast is produced by Two Brothers Creative.
In this episode, Chris Guerrero shares his journey in building a successful small business and explains how to create a small business that works for everyone. He discusses the importance of putting the business first, followed by a focus on happy and fulfilled employees, and then delivering an excellent product or service to clients. By aligning these three elements, Chris highlights how a win-win-win scenario can help achieve long-term success and growth. This episode is packed with valuable insights for business owners and entrepreneurs who want to build a sustainable and thriving business.00:00 – Introduction to Chris Guerrero and his background in business02:12 – Tenacity in business and the evolution of leadership06:00 – Building a sustainable business and managing employee satisfaction09:40 – Chris's approach to investing and managing personal growth12:24 – The importance of balancing business growth, staff fulfillment, and client satisfaction16:50 – Moving from fitness business to real estate and the path to financial freedom19:20 – The significance of maintaining a business-first mentality23:10 – Closing thoughts and key takeaways on business strategy and personal growth
JD Mealor on Leadership, Local Banking, and Building Stronger Businesses in North Georgia In this compelling episode of North Georgia Business Radio, host Phil Bonelli welcomes back longtime friend, mentor, and accomplished banking leader JD Mealor, Division President of Cadence Bank for North and Central Georgia. Together, they deliver a rich, insightful conversation about […]
Today's guest is Major Donald Vandergriff (U.S. Army retired), a distinguished military thinker, educator, and reform advocate with over two decades of service across the U.S. Army, Marine Corps, and National Guard. As Director of Adaptive Leadership Training at Nemertes, and the author of multiple influential works, he brings a blend of operational experience and intellectual rigour. In this episode, I speak with Don about his edited volume Mission Command: The Who, What, Where, When and Why. What I really enjoyed about Don's book, and why it was a great fit for Hypervelocity, was how his and the other essays in it delved into the philosophical underpinnings of mission command and current U.S military culture. We tackle the key questions: How did the Prussian's defeat at the hands of Napolean lead Helmuth von Moltke to develop the philosophy of Auftragstaktik - or Mission Command? Why is Mission Command a cultural philosophy and not a social technology? How does the influence of Descartes mean that U.S. Army culture is French? Should U.S. Army culture be less Jominian and more Clausewitzian? Can Weber's theorizing on bureaucracy be used to explain current U.S. Army culture?Does the vast amount of data collected by situational awareness technology weaken mission command by encouraging excessive micromanagement of troops?Chapters00:00 Introduction to Major Donald Vandergriff01:53 The Origins of Mission Command14:38 Moltke's Leadership and the Evolution of Mission Command23:24 Mission Command as a Cultural Philosophy29:20 Challenges in Implementing Mission Command30:19 Empowering Decision-Making in Military Training31:49 The Influence of French Military Philosophy39:49 Cultural Shifts: Clausewitz vs. Jomini43:00 Bureaucracy and Its Impact on Military Culture46:21 Technology's Double-Edged Sword in Command51:00 Lessons from Historical Commanders: Rommel's Approach55:38 Building Trust for Effective Leadership
Jim Carlough, seasoned executive, leadership coach, and author of Six Pillars of Effective Leadership: A Roadmap to Success, joins us for a heartfelt and eye-opening conversation about the human side of leadership. Through powerful personal stories, Jim challenges the outdated model of command-and-control and instead champions compassion, integrity, and empathy as leadership superpowers.Jim's stories span a lifetime—from defending a classmate from a bully in middle school to leading a tech team through a slow-motion sunset with unmatched transparency and care. His message is clear: real leadership isn't about ego or hierarchy. It's about consistency, self-awareness, doing the right thing when it's hard—and knowing when to lighten the mood with humor.
We talk a lot about what it means to lead—what it means to thrive—not just in the big moments, but in the everyday choices we make at work, at home, and in the spaces in between. In a recent conversation with Ellen Joan Ford, we explored what it really takes for people—not just high performers or executives, but people—to do meaningful work and to lead with integrity. We didn't talk about leadership as a checklist or a set of metrics. We talked about belonging. About autonomy. About purpose. The kind of leadership that cares deeply for people and, yes, still drives results. Ellen shared her journey—honest, intentional, and grounded in real life. We talked about flexible work, not as a perk, but as a necessity for inclusion. We talked about what it means to feel seen, to be accepted, and to know your work has meaning. There's something powerful about redefining leadership—not as command and control, but as creating the conditions for others to rise. That's where resilience lives. That's where motivation begins—not in fear or pressure, but in clarity, connection, and trust. This conversation isn't just for leaders in corner offices. It's for working parents. It's for team builders. It's for anyone who wants to cultivate courage, foster belonging, and build communities—inside organizations and beyond—where people can bring their whole selves to the work they do. Because at the end of the day, thriving isn't about doing more. It's about becoming more of who we already are—together. Website: https://www.ellenjoanford.com/ Book: https://www.ellenjoanford.com/shop
Get more leadership insights and behind-the-scenes tips: Follow Business Tips for Gym Owners by Clicking HereAttend the event virtually or in person and keep leveling up your leadership game: Reserve your spot here or email tom@vincegabriele.com if you have questions. Ever wonder how the most effective leaders get their teams to produce results without leaving a trail of resentment behind? In this episode, we unpack the real-world strategies behind leading with clarity, building trust, and creating accountability—without becoming the boss everyone avoids in the break room. If you want a team that delivers and respects you, this conversation is your cheat code. 5 Key Points from the CallClear Expectations Are Everything: Fuzzy goals create confusion. Great leaders communicate exactly what success looks like and check for understanding—no assumptions allowed.Accountability Without Micromanaging: You don't have to babysit adults. Learn how to install accountability systems that free you from chasing people down while keeping standards sky-high.Leading with Empathy (Not Weakness): Empathy doesn't mean letting standards slide. It means you understand your team's perspective—and still hold them to what matters.Why “Nice” Isn't the Same as “Respected”: If you're always trying to be liked, you'll end up resented. This episode breaks down how to earn respect by making the hard calls with integrity.The Secret to Sustainable Motivation: Hype fades. Purpose lasts. Discover how to connect daily tasks to the bigger mission so your team stays driven even when things get hard. Get more leadership insights and behind-the-scenes tips: Follow Business Tips for Gym Owners by Clicking HereAttend the event virtually or in person and keep leveling up your leadership game: Reserve your spot here or email tom@vincegabriele.com if you have questions. If you're a gym owner seeking answers on how you can grow your gym, make more money, and have more freedom to do what you love, visit www.vincegabriele.com or book a call by CLICKING HERE!
Stamina is the new leadership approach, focusing on intentional quick wins to build your team's confidence and maintain progress in today's unpredictable marketplace. Accountability is not only essential, it is everything. A shift in mindset involves claiming the outcome as your choice, taking responsibility for the outcomes that have occurred, and recognizing that radical accountability is crucial for creating lasting relevance for your company. In this program, you will learn to fully embrace every action as your choice, be intentional, and claim accountability. You will discover that the challenging path is what builds resilience. Intentionality, combined with unconventional thinking, is essential for navigating through chaos. Jess Dewell speaks with Ralph H. Groce III, President and Chief Operating Officer at Scroobious, about how today's leadership demands boldness and the willingness to break what is not yet broken. -------------------- If you want to identify business bottlenecks, the necessary skills, the initial actions to take, the expected milestones, and the priorities for achieving growth, try the "Growth Framework Reset" approach. This will help you to keep learning and growing while working strategically on your business. -------------------- You can get in touch with Jess Dewell on Twitter, LinkedIn or Red Direction website.
Are you a leader who constantly steps in to solve problems for your team? It might feel like you're being helpful, or that it's simply faster, but this habit could be silently draining your time and preventing your team from growing. This episode uncovers how your good intentions might be creating unintended dependency and a less motivated team. For more resources on developing leadership skills visit us at Revela. Where we've helped hundreds of executives lead productive teams and thriving organizations. This podcast is produced by Two Brothers Creative.
Leadership is about influence and aligning people to goals while serving them empathetically and helping them develop to reach their full potential.• Leadership develops through experience, just like learning to walk—you fall down, get up, and improve as long as you're paying attention• The ability to influence is the essence of leadership, which can be wielded ethically or unethically• Emotional resonance is more compelling than facts alone when trying to lead and influence others• One-on-one meetings are crucial in leadership to connect with team members and understand their needs• Everyone has influence whether they realize it or not, making everyone effectively a leader in some capacity• Leadership skills are largely transferable between different fields and industries• Good leaders acknowledge their mistakes openly and create environments where innovation can flourish• Self-reflection is valuable for leadership growth but can become counterproductive if excessive• Finding mentors who exemplify great leadership can accelerate your development as a leader• Assessing the ethics of an organization's leadership culture is essential when deciding where to invest your careerThe Scott Townsend Show is a Dietz-O-Man production. For more episodes, visit the Scott Townsend Show YouTube channel, listen on Apple Podcasts or wherever you listen to your favorite shows. Support the showI ♥ my podcast host @Buzzsprout. This link will get us both a $20 credit if you upgrade! https://www.buzzsprout.com/?referrer_id=1087190 ► Subscribe to The Scott Townsend Show YouTube channel --- https://bit.ly/3iV8sOTThe Scott Townsend Show Merchandise https://teespring.com/stores/tsts-2Resources and Links--------------------------------------------My contact info:LinkedIn https://bit.ly/2ZZ4qweTwitter https://bit.ly/3enLDQaFacebook https://bit.ly/2Od4ItOInstagram https://bit.ly/2ClncWlSend me a text: 918-397-0327Executive Producer: Ben TownsendCreative Consultant: Matthew Blue TownsendShot with a 1080P Webcam with Microphone, https://amzn.to/32gfgAuSamson Technologies Q2U USB/XLR Dynamic Microphone Recording and Podcasting Pack https://amzn.to/3TIbACeVoice Actor: Britney McCulloughLogo by Angie Jordan https://blog.angiejordan.com/contact/Theme Song by Androzguitar https://www.fiverr.com/inbo...
Rosie is joined by Andrew Adeniyi—first-gen Nigerian American, CEO of AAA Solutions, and author of “The Circle of Leadership”—for a no-fluff convo on what makes cultures click. They dive into Andrew's simple but powerful “Three Ps Framework” (Purpose
In this episode of the HR Mixtape podcast, host Shari Simpson welcomes Meg Crosby, co-founder of PeopleCap Advisors and operating partner at SSM Partners. They delve into the critical first 90 days for new leaders, emphasizing the importance of listening and understanding organizational culture during leadership transitions. This conversation is particularly timely as organizations navigate the complexities of employee experience and the integration of AI in HR, highlighting the need for inclusive leadership strategies. Listener Takeaways: Learn how to effectively support new leaders by prioritizing listening and relationship-building. Discover why understanding generational dynamics can enhance team cohesion and performance. Explore strategies for leveraging AI to shift focus from functional expertise to essential people management skills. Hit “Play” to gain valuable insights on leadership development and the evolving role of HR! Guest(s): Meg Crosby, Co-founder, PeopleCap Advisors
Link to post on LinkedIn for book giveawayDescription:Today's interview will be a bit different as my guest is coming from four decades of leadership experience in the corporate arena. Despite the different setting, the leadership lessons will sound familiar to you. I think this discussion with someone coming from a different place invites us to reexamine fundamental leadership themes from a slightly different perspective.Sponsor Spot 1:Administrators, you walk through classrooms, take notes, and you plan to follow up… but how much of that feedback actually reaches teachers in a meaningful way?With digiCOACH, you don't just observe—you coach in the moment. Provide clear, specific feedback instantly and track progress over time. No more forgotten notes or lost opportunities—just real conversations that drive real change.With digiCOACH, you're not just giving feedback—you're building a system for growth. Track trends, measure progress, and give teachers the real-time feedback they love. Ready to make coaching more impactful? Start today at digiCOACH.com.Show IntroGuest Bio:With over 30 years of leadership experience, Jim Carlough is an accomplished business strategist, speaker, and author. Having successfully driven explosive growth for healthcare organizations—from start-ups to industry leaders — Jim is a trusted expert in building high-performing teams, revitalizing underperforming businesses, and guiding organizations through transformational change. Jim's core philosophy—leaders aren't born; they're developed—challenges the myth of innate leadership. In his book, The Six Pillars of Effective Leadership: A Roadmap to Success, Jim delivers a practical and inspiring guide for leaders at every stage of their journey. His approach focuses on six essential traits that empower individuals to embrace leadership as a skill that can be learned, honed, and mastered through experience, mentorship, and intentional growth.Warmup questions:We always like to start with a celebration. What are you celebrating today?Is there a story that will help listeners understand why you are doing what you do?Questions/Topics/PromptsYou've written a book based on your experiences and the leadership lessons you've learned from others. In The Six Pillars of Effective Leadership, you identify empathy and compassion as two of the six. I am really intrigued by this as my immediate reaction was, “aren't these the same thing?” Help me understand…You shared with me in our email exchange you had a story involving a middle school principal that related to empathy and compassion. Can you share it?Your background is in the private sector and I noticed you were a VP of Client Development for Health Management Systems. I've done some work with corporate leaders and have been amazed at how similar being a VP is to being a school administrator. Corporate has their demands and the people you serve have a different set of demands, and you are right there in the middle trying to muddle your way through. Can you talk about this tension and then share some wisdom about how school leaders can navigate this?Sponsor Spot 3:I want to thank IXL for sponsoring this podcast…Everyone talks about the power of data-driven instruction. But what does that actually look like? Look no further than IXL, the ultimate online learning and teaching platform for K to 12. IXL gives you meaningful insights that drive real progress, and research can prove it. Studies across 45 states show that schools who use IXL outperform other schools on state tests. Educators who use IXL love that they can easily see how their school is performing in real-time to make better instructional decisions. And IXL doesn't stop at just data. IXL also brings an entire ecosystem of resources for your teachers, with a complete curriculum, personalized learning plans, and so much more. It's no wonder that IXL is used in 95 of the top 100 school districts. Ready to join them? Visit ixl.com/assistant to get started.Closing questions:What part of your own leadership are you still trying to get better at?If listeners could take just one thing away from today's podcast, what would it be?Before we go, is there anything else that you'd like to share with our listeners?Where can people learn more about you and your work…Sponsor Spot 4:Before we wrap, I'd like to thank Kaleidoscope Adventures for sponsoring today's show. Lots of companies can help you organize class trips, but Kaleidoscope helps you organize adventures – because isn't that what student trips should be? Kaleidscope is a full-service tour company offering a range of adventure opportunities and they excel at customizing trips based on your unique context, needs, and goals. Kaleidoscope offers exceptional travel experiences for students (and their group leaders). Thinking about student travel? Reach out to Kaleidoscope using the link in the show notes.Summary/wrap upWhether you are in a school or the private sector, you can't lead from your office (MBWA)Tasks versus people; tension between prioritiesTransparency, honesty, information => trust (integrity)Even during an end, your work matters (should be much easier in education, but we need to stay compassionate by supporting and growing our people)Link in the show notes – free books to the first three who comment on our LinkedIn post!Thank you to our sponsors!IXL: https://www.ixl.com/assistant Kaleidoscope Adventures: https://www.kaleidoscopeadventures.com/the-assistant-principal-podcast-kaleidoscope-adventures/digiCOACH: https://digicoach.com/ Jim's links:FaceBook: http://www.facebook.com/jimcarloughmsInstagram: https://www.instagram.com/jimcarloughmotivation/LinkedIn https://www.linkedin.com/company/jimcarloughmsYouTube: www.youtube.com/@jimcarloughmsFrederick's Links:Email: frederick@frederickbuskey.comWebsite: https://www.frederic...
What if great leadership isn't about being in charge, but about letting others shine?Leadership is less about control and more about connection. In this episode, Dr. Tenia Davis shares the traits of great leaders—authenticity, self-awareness, and the ability to truly listen. She explains how servant leadership builds trust and why adapting to your team's strengths matters. Cody reflects on his own growth as a leader, and together they explore how to lead from the back, challenge ego, and create a culture where people feel valued.Dr. Tenia Davis is a seasoned HR and organizational behavior leader with executive experience at Harpo Productions, iManage, Johnson Publishing, and Raise. Known for driving operational excellence, she's led global teams across HR, talent, and administration, championing servant leadership and people-first cultures.Reach out to Dr. Tenia Davis:LinkedIn: https://www.linkedin.com/in/tenia-davis-ph-d-358a646 Website: https://www.theleadershipwise.com Instagram: https://www.instagram.com/theleadershipwise Key Timestamps:(0:00) Intro(3:35) What good leadership really means(7:58) The danger of micromanagement(11:50) Misaligned messages cause team breakdown(15:55) Autonomy builds better teams(18:03) Feedback done right changes everything(20:57) The real meaning of authenticity(24:06) Constructive conflict makes teams stronger(26:29) Leaders must lead with self-awareness(29:56) What it means to adapt your style(37:06) The small actions that build trust(45:46) OutroConnect with Cody: https://linktr.ee/cjones803If you got value from this episode, do me a favor—like, subscribe, and share this with someone who needs to hear it. It takes two seconds, and it helps more than you know. Let's get this message out to more people. Appreciate you!Disclaimer: Any information discussed in this podcast is for entertainment purposes only and is not intended to act as a substitute for professional, medical, legal, educational, or financial advice. The following views and opinions are those of the individual and are not representative views or opinions of their company or organization. The views and opinions shared are intended only to inform, and discretion and professional assistance should be utilized when attempting any of the ideas discussed. Pure Wisdom Podcast, LLC, its host, its guest, or any company participating in advertising through this podcast is not responsible for comments generated by viewers which may be offensive or otherwise distasteful. Any content or conversation in this podcast is completely original and not inspired by any other platform or content creator. Any resemblance to another platform or content creator is purely coincidental and unintentional. No content or topics discussed in this podcast are intended to be offensive or hurtful. Pure Wisdom Podcast, LLC, its host, its guest, or any company participating in advertising through this podcast is not responsible for any misuse of this content.
Episode 553 - Jim Carlough - The Six Pillars of Effective Leadership - A Roadmap To SuccessJim Carlough Launches Leadership Book for Modern ProfessionalsJim Carlough, an experienced leader and first-time author, has officially released his debut book, designed to revolutionize how individuals approach leadership. This new publication provides a fresh perspective on leading teams and driving professional success through actionable strategies and clear guidance.In an era of constant workplace evolution, effective leadership has never been more crucial. Carlough's book addresses these demands head-on by offering solutions tailored to the challenges of today's complex professional environment. It serves as a blueprint for leaders to build trust, foster collaboration, and achieve outstanding results.Transforming Leadership with Actionable InsightsUnlike many books on leadership, Carlough's debut work emphasizes practicality over theory. Each chapter presents readers with clear strategies that can be applied immediately to improve team dynamics and overall performance.The book focuses on the following key areas:Building a Culture of Trust and Accountability: Carlough stresses the importance of creating environments where team members feel valued and empowered to contribute their best.Effective Goal Setting and Motivation: Learn how to align team objectives with organizational goals and inspire individuals to surpass expectations.Adapting Leadership Styles: The book teaches leaders to customize their approaches to suit the needs of diverse teams and situations.Why This Book Is Essential NowThe workplace has undergone a significant transformation in recent years, driven by remote work, technological advancements, and shifting employee expectations. Leadership is now about more than achieving short-term goals—it requires creating sustainable success while navigating unprecedented challenges.Jim Carlough's book addresses these realities, equipping leaders with tools to adapt and thrive. By focusing on actionable insights, the book helps readers overcome common leadership pitfalls and deliver lasting results.Empowering Leaders to Drive ResultsOne of the standout features of Carlough's book is its emphasis on measurable impact. By blending proven techniques with adaptable strategies, the author ensures that leaders can translate knowledge into real-world results.The book is designed for a wide audience, including:Aspiring leaders looking to build their skills.Established professionals seeking to refine their leadership style.Organizations aiming to develop stronger teams and more cohesive cultures.About Jim CarloughJim Carlough is a seasoned professional with years of experience in leadership and team development. His career is marked by a commitment to helping individuals and organizations achieve their full potential through effective strategies and forward-thinking approaches. Carlough's insights, drawn from years of hands-on experience, form the backbone of his writing, making his debut book a must-read for professionals across industries.https://www.jimcarlough.com/Support the show___https://livingthenextchapter.com/podcast produced by: https://truemediasolutions.ca/Coffee Refills are always appreciated, refill Dave's cup here, and thanks!https://buymeacoffee.com/truemediaca
In this episode of Unlocked, Skot Waldron and Jim Carlough delve into the intricacies of leadership, discussing how leaders are developed rather than born. They explore the importance of compassion, empathy, and integrity in leadership, as well as the role of adaptability and humor in fostering a positive workplace culture. Jim shares personal anecdotes and insights from his career, emphasizing the significance of understanding team dynamics and the six pillars of effective leadership. Website: www.jimcarlough.com
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Healthy Decisions, Bold Moves: Dr. Linda Henman on Strategy-Driven Leadership Healthy Decisions, Bold Moves: Dr. Linda Henman on Strategy-Driven Leadership In this thought-provoking episode of The Hurricane H Show we welcome Dr. Linda Henman, renowned organizational strategist, C-suite advisor, and author of Healthy Decisions: Critical Thinking Skills for Healthcare Executives. Dr. Henman breaks down why culture alone isn't enough—and how strategy, clarity, and critical thinking must take center stage in high-stakes decision-making. Drawing from real-world examples like Mercy, Cleveland Clinic, and Banner Health, she explains how top-performing healthcare systems succeed by making the right calls, not just the popular ones. We dive into: Why leaders must stop chasing abstract ideals and start thinking analytically How to make hard decisions in mergers, crises, and operational pivots Why many executives fail to assess risks objectively The overlooked power of dispassionate leadership Lessons from POWs (including John McCain) that shape high-resilience decision-making How healthcare leaders can inspire real innovation—without losing control
THE EMBC NETWORK featuring: ihealthradio and worldwide podcasts
Healthy Decisions, Bold Moves: Dr. Linda Henman on Strategy-Driven Leadership Healthy Decisions, Bold Moves: Dr. Linda Henman on Strategy-Driven Leadership In this thought-provoking episode of The Hurricane H Show we welcome Dr. Linda Henman, renowned organizational strategist, C-suite advisor, and author of Healthy Decisions: Critical Thinking Skills for Healthcare Executives. Dr. Henman breaks down why culture alone isn't enough—and how strategy, clarity, and critical thinking must take center stage in high-stakes decision-making. Drawing from real-world examples like Mercy, Cleveland Clinic, and Banner Health, she explains how top-performing healthcare systems succeed by making the right calls, not just the popular ones. We dive into: Why leaders must stop chasing abstract ideals and start thinking analytically How to make hard decisions in mergers, crises, and operational pivots Why many executives fail to assess risks objectively The overlooked power of dispassionate leadership Lessons from POWs (including John McCain) that shape high-resilience decision-making How healthcare leaders can inspire real innovation—without losing control
In this episode of Remodelers On The Rise, we're giving you a sneak peek inside a recent VIP Club call focused on leadership. Kyle breaks down four key traits of great leaders: listening well, knowing your people, leaning into healthy conflict, and casting a clear vision for the future. Leadership isn't one-size-fits-all—it's nuanced. It shifts based on who you're leading and what the situation calls for. You'll hear real-world examples and honest reflection on what it means to lead a remodeling team with clarity, compassion, and accountability. Want the full list of six leadership characteristics? You'll need to join the VIP Club. Get access to weekly live calls, 70+ hours of on-demand training, and a community of remodelers who are committed to leading well. Learn more and join the VIP Club at RemodelersOnTheRise.com. ----- Explore the vast array of tools, training courses, a podcast, and a supportive community of over 2,000 remodelers. Visit Remodelersontherise.com today and take your remodeling business to new heights! ----- Takeaways Great leaders listen well and seek to understand their team. Leadership is nuanced and varies based on individual team members. Leaders should lean into healthy conflict rather than avoid it. Providing a clear vision is crucial for team motivation. Understanding your team's workload and stress levels is essential. Effective leaders ask the right questions to encourage team growth. Being present in conversations enhances communication. Caring about team members fosters loyalty and engagement. Regular check-ins with employees can improve morale and productivity. Leaders must create opportunities for growth to retain top talent. ----- Chapters 00:00 Navigating Nervousness and Delegation 00:31 Leadership Essentials: The People Side 00:37 Characteristics of Great Leaders 03:20 Listening: The Key to Effective Leadership 05:15 Understanding Your Team: Knowing Your People 07:54 Leaning into Healthy Conflict 16:32 Confronting Issues Head-On 16:51 The Importance of Vision in Leadership
From Hammer to Hero: The Team-Building Genius of Mark Story Ever wondered how the best construction leaders turn chaotic projects into high-performing teams? In this episode, Jason sits down with Mark Story, a 37-year industry veteran with roots in the trades and a reputation for transforming troubled jobs into thriving team environments. Mark isn't just a builder; he's a relationship architect. They dive deep into the habits, mindset, and philosophies that set Mark apart: how he listens to lead, empowers others to win, and creates project cultures where people feel safe, supported, and inspired. From letting people fail on purpose to showing up like their biggest fan, Mark's leadership lessons will change how you think about team dynamics on any construction site. Core Habits for Effective Leadership and Connection: Look, listen, and feel: Stay present and tuned into your surroundings and team. Help people win: Focus on empowering others to succeed. Mark ‘L' at the top of your notepad to remind yourself to listen: A visual prompt to stay in listening mode. Be curious: Approach challenges and people with genuine interest. Ask thoughtful questions: Use inquiry to understand, not to control. Make intentional time to connect: Prioritize meaningful engagement with your team. Watch how you ask: Frame questions in a way that invites honesty and collaboration. Try not to lead the witness: Avoid biasing responses; let insights surface naturally. Let people fail safely: Give room for learning and growth through experience. Care enough to have tough conversations: Address real issues with courage and compassion. Plan using visual learning tools: Make information accessible, clear, and easy to act on. Contact Mark Story: Mark Story. Commercial Construction Services LLC. Construction Consulting. Cell 612-968-0257 Mark@storyccs.com If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode. And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two
In this episode of the Executives' Exchange, world-renowned executive coach and bestselling author, Marshall Goldsmith, joins Harry Kraemer of Northwestern University to share timeless advice on career and life success. Learn proven strategies that can help participants successfully balance being present, while simultaneously planning for your future in a world that is ever changing. This conversation was recorded in front of a live audience in February 2025. 00:00 – Intro 01:50 – Key to Being a Great Coach 6:35 – Common Challenges when Changing Behaviors 8:31 – Identifying and Overcoming Blind Spots 9:10 – The Most Effective Methodology 12:50 – Role of Feedback, or Feed “Forward” 13:51 – Evolving Landscape of Leadership 18:27 – Coping with Hard Decisions 21:00 – Achievement vs. Happiness 24:00 – The Power of Mentorship 28:10 – AI Platform 31:00 – Daily Practices for Effective Leadership 33:50 – What Future Leaders Need to Know 36:23 – Guiding Principles and Philosophies 40:35 – The Secret to Staying Inspired 44:44 – Do the Work or Let it Go 48:35 – Final Bits of Advice 50:48 – Outro Episode Link: Marshall Goldsmith Guest Host: Harry M. Kraemer, Clinical Professor of Management & Organizations, Northwestern University Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago Subscribe on Apple, Spotify, or wherever you listen to podcasts. Thank you to our podcast sponsor, Shure Incorporated. For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones. Find Shure on: Facebook | LinkedIn | Instagram
The release of Jacinda Ardern's new book, has sparked a renewed interest in the leadership style that was present as Prime Minister of New Zealand, between 2017 and 2023. Leadership is constantly being tested and redefined. However, it was Ardern's leadership and circumstances throughout her tenure as Prime Minister that caught global attention and recognition. Professor Brigid Carroll, from the University of Auckland, is an expert in leadership identity and practice. Her work challenges many of the ideas that we have traditionally seen as good leadership traits. She believes that now is a good time to explore what effective leadership can look like.
Today, we are joined by Clay Scroggins.Clay is the author of the best-selling books How to Lead When You're Not in Charge, How to Lead in a World of Distraction, and The Aspiring Leader's Guide to the Future. He holds a degree in Industrial Engineering from Georgia Tech as well as a Master's degree and Doctorate with an emphasis in Online Church from Dallas Theological Seminary. For almost 20 years, Clay Scroggins served in many pastoral roles at North Point Ministries, a multisite church started in Alpharetta, Georgia led by Andy Stanley. Most recently, Clay served as the lead pastor of Buckhead Church, one of North Point's largest campuses. Clay is a sought after speaker (that's what he tells his parents) having worked with organizations ranging from the Dallas Cowboys or the staff at the White House all the way to Taco Bell or the Alabama Association of Tax Assessors. Clay lives in Atlanta, Georgia, with his wife, Jenny, and their five children.In this episode, we explore the revolutionary concept that leadership and authority aren't a package deal. Clay dismantles the myth that you must wait for a title or position to begin leading, instead revealing how waiting for empowerment actually trains passivity and undermines your potential. Key topics include:Why leadership and authority are not a package deal and how this myth limits potentialThe danger of waiting to be empowered and how it trains passivity in leadersWhy influence is more powerful than authority in the long run for effective leadershipThe importance of self-leadership as the foundation for influencing othersLearn from Clay Scroggins how to cultivate influence from wherever you sit in an organization. Clay Scroggins's website: https://www.clayscroggins.com/Clay Scroggins's Books: https://www.amazon.com/stores/author/B01MXJ1O3Y -Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(01:00) Tool: Understanding Why Leadership and Authority Aren't a Package Deal(03:30) Tip: The Danger of Waiting to Be Empowered(05:30) Technique: Cultivating Influence Over Authority for Long-Term Success(08:40) Tool: Building Stable Leadership Identity Through the Five P's(14:30) Tip: Understanding Purpose as the Foundation of Effective Leadership(15:00) Technique: Distinguishing Between Kibosh and Kavash Leadership Styles(18:00) Tool: The Importance of Self-Leadership Before Leading Others(20:05) Tip: Monitoring Your Heart and Behavior for Self-Awareness(23:00) Technique: Supporting Your Leader to Build Moral Authority(24:33) Conclusion #CharlesGood #ClayScroggins #TheGoodLeadershipPodcast #LeadWithoutAuthority #InfluentialLeadership #SelfLeadership #LeadershipIdentity #EmergingLeaders #LeadershipDevelopment #InfluenceOverAuthority #LeadershipMindset #PersonalLeadership #AuthenticLeadership #LeadershipWithoutTitle #OrganizationalLeadership #FollowershipSkills #LeadershipGrowth #PurposeDrivenLeadership #SelfAwareness #LeadershipInfluence
Join us on this enlightening journey with Retired Army Colonel Joshua D. Hartzel, MD, MS-HPEd, FACP, FIDSA,as we explore his remarkable path in military medicine. Dr. Hartzell shares his early passion for military history, which inspired his decision to join the service through the ROTC program to fund his college education. Discover how influential mentors and the unique opportunities available to infectious disease specialists in the military shaped his specialization in internal medicine and infectious diseases. This episode emphasizes the critical role of leadership development, compassionate care, and effective collaboration in resource-constrained environments. Dr. Hartzell discusses his deployment experiences, including a transformative time at a military base in Afghanistan. The conversation sheds light on the importance of collaboration among different military units and allied partners, and how these experiences fueled Dr. Hartzell's commitment to developing leaders in military medicine. He discusses his focus on leadership during his time at Walter Reed National Military Medical Center and his book, "A Prescription for Caring in Healthcare Leadership," aimed at guiding healthcare leaders through unique challenges. Dr. Hartzell's stories underscore the significance of setting high standards and providing feedback as essential components of effective leadership. This episode also explores key leadership themes, such as resource management, role modeling, and building a compassionate culture in healthcare. Learn about the necessity for leaders to manage frustrations, empower their teams, and remain adaptable in challenging circumstances. Dr. Hartzell shares insights from notable and proven leaders, emphasizing the importance of continuous learning and growth in leadership. Whether you're a junior clinician or a seasoned leader, this episode offers valuable insights and practical guidance for enhancing leadership skills and preparing for the unique challenges faced in both military and civilian healthcare settings. Chapters: (00:03) Military Medicine Journey and Leadership Insights (09:03) Leadership Lessons in Military Medicine (20:28) Resource Management and Leadership Development (23:55) Role Modeling in Leadership Development (32:13) Building a Compassionate Culture in Healthcare (43:05) Delegating With Compassion and Support (50:11) Effective Leadership and Feedback in Medicine Chapter Summaries: (00:03) Military Medicine Journey and Leadership Insights Dr. Hartzell's journey in military medicine highlights leadership, compassionate care, and mentorship in addressing infections in various environments. (09:03) Leadership Lessons in Military Medicine Collaboration and leadership in military medicine, shaped by experiences in Iraq and Afghanistan, led to a book on healthcare leadership. (20:28) Resource Management and Leadership Development Leaders in healthcare must manage frustrations, communicate honestly, delegate effectively, and remain adaptable and optimistic in challenging circumstances. (23:55) Role Modeling in Leadership Development Leadership development, compassionate leadership, high expectations, tough love, and being a standard bearer. (32:13) Building a Compassionate Culture in Healthcare Military medicine offers lessons for civilian healthcare, emphasizing leadership, team care, feedback, motivation, and active listening. (43:05) Delegating With Compassion and Support Empowerment through delegation in leadership, with real-world examples and the decision tree framework, and the importance of compassionate support. (50:11) Effective Leadership and Feedback in Medicine Feedback and leadership growth are crucial in military medicine, as shown through personal anecdotes and advice for young individuals. Take Home Messages: Embrace Compassionate Leadership: The episode underscores the importance of compassionate leadership in military medicine. It highlights how setting high expectations, providing support, and offering honest feedback can foster a culture of excellence and empathy, benefiting both leaders and their teams. Value of Mentorship and Collaboration: A recurring theme is the critical role of mentorship and collaboration in professional development. Effective leaders are often shaped by impactful mentors, and successful outcomes in military medicine often stem from seamless collaboration among various units and allied partners. Leadership Challenges Over Clinical Ones: The episode reveals that many challenges in military healthcare are leadership-related rather than clinical. Addressing these leadership challenges is crucial for developing effective leaders who can navigate resource constraints and complex environments. Continuous Leadership Development: Investing time in leadership development is vital for growth. Leaders are encouraged to dedicate time weekly to study leadership through books, podcasts, or conversations with experienced leaders, enhancing their skills and preparing for future challenges. Building a Compassionate Healthcare Culture: Lessons from military medicine can be applied to civilian healthcare, particularly in fostering a compassionate culture. Emphasizing autonomy, mastery, and purpose as motivators, along with active listening and humility, can significantly improve team morale and patient care. Episode Keywords: Military medicine, compassionate leadership, Dr. Joshua D. Hartzell, healthcare leadership, infectious diseases, Walter Reed National Military Medical Center, resource management, leadership development, military healthcare challenges, collaboration in military, mentorship in medicine, setting high standards, feedback in leadership, Army medicine, veteran healthcare insights, podcast episode, healthcare culture Hashtags: #MilitaryMedicine #CompassionateLeadership #DrJoshuaHartzell #HealthcareLeadership #InfectiousDiseases #WalterReed #LeadershipDevelopment #ResourceManagement #EmpathyInHealthcare #MilitaryHealthcare Honoring the Legacy and Preserving the History of Military Medicine The WarDocs Mission is to honor the legacy, preserve the oral history, and showcase career opportunities, unique expeditionary experiences, and achievements of Military Medicine. We foster patriotism and pride in Who we are, What we do, and, most importantly, How we serve Our Patients, the DoD, and Our Nation. Find out more and join Team WarDocs at https://www.wardocspodcast.com/ Check our list of previous guest episodes at https://www.wardocspodcast.com/our-guests Subscribe and Like our Videos on our YouTube Channel: https://www.youtube.com/@wardocspodcast Listen to the “What We Are For” Episode 47. https://bit.ly/3r87Afm WarDocs- The Military Medicine Podcast is a Non-Profit, Tax-exempt-501(c)(3) Veteran Run Organization run by volunteers. All donations are tax-deductible and go to honoring and preserving the history, experiences, successes, and lessons learned in Military Medicine. A tax receipt will be sent to you. WARDOCS documents the experiences, contributions, and innovations of all military medicine Services, ranks, and Corps who are affectionately called "Docs" as a sign of respect, trust, and confidence on and off the battlefield,demonstrating dedication to the medical care of fellow comrades in arms. 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Sylvie di Giusto on Leadership and Digital Presence: A Comprehensive GuideIn this episode of The Thoughtful Entrepreneur, host Josh Elledge sits down with Sylvie di Giusto, international keynote speaker and the world's first 3D immersive holographic presenter. With decades of corporate experience and a captivating presentation style, Sylvie shares transformative insights into leadership, self-care, digital presence, and the evolving nature of human connection in the business world. Whether you're an executive, entrepreneur, or team leader, this episode offers tools to lead with intention, influence, and impact.Intentional Leadership in a Digitally Disruptive WorldSylvie di Giusto brings innovation and insight to every stage she steps on—literally. Through her holographic keynote presentations, she uses immersive 3D visuals to engage audiences and communicate complex ideas more effectively. Imagine learning about brain performance while a 3D hologram of a brain hovers beside you on stage. Her philosophy? Use technology not as a gimmick, but as a tool to deepen understanding and human connection.Beyond the stage, Sylvie stresses the importance of stillness and reflection in leadership. Her personal ritual of watching the sunrise from her boat serves as a metaphor for modern leadership: clarity comes when you slow down and reflect. Her research across 28,000 participants reveals that trust and care are the top qualities people seek in leaders—and these begin with how leaders care for themselves.Sylvie also emphasizes managing your digital presence with as much care as your in-person reputation. Leaders should audit their online identity, be intentional about content, and foster authentic connections. In a world where automation is on the rise, the human element remains irreplaceable, and every digital touchpoint is an opportunity to lead with presence, poise, and authenticity.About Sylvie di GiustoSylvie di Giusto, CSP, is an international keynote speaker and the world's first 3D immersive presenter. With 20+ years of corporate experience—including roles as a Fortune 100 management consultant, innovation hub leader, and Chief of Staff at Europe's largest tourism group—she helps organizations drive leadership excellence, elevate brand reputation, and improve human impact. Sylvie is the author of The Image of Leadership and Discover Your Fair Advantage, and the creator of the online learning platform How You Impress.About Sylvie di Giusto, LLCAt SylvieDiGiusto.com, professionals and organizations discover how to lead with intention and present themselves powerfully in person and online. Through interactive keynotes, holographic presentations, and leadership tools, Sylvie equips high-performing teams to move from autopilot to intentional, results-driven communication.Links Mentioned in this Episode:Sylvie di Giusto WebsiteSylvie on LinkedInEpisode Highlights:How 3D holograms are reshaping live presentationsThe top two leadership traits: trust and care—and how to embody themStrategies for managing your digital footprint as a modern leaderThe role of self-care and stillness in leadership effectivenessWhy emotional intelligence still matters...
In this powerful and heart-centered conversation, CarrieVee welcomes leadership expert and author Jim Carlough to share the secrets behind The Six Pillars of Effective Leadership. With over 30 years of experience in the healthcare industry, Jim reveals how real leadership begins not at your desk—but the moment your feet hit the floor each morning.Together, CarrieVee and Jim dive into what makes a transformational leader, why integrity is a non-negotiable trait, and how empathy, compassion, and deep connection with your team shape a thriving workplace culture. Jim also shares moving personal stories, including the profound leadership advice he received at just 22 years old—wisdom he still follows daily.Listeners will discover how effective leaders build trust, foster communication, and bring people together, all while staying anchored in authenticity. Plus, Jim teases his upcoming eight-week leadership course, designed to help others embody and implement the six core pillars in their own lives and organizations.Special Offer: Be one of the first three listeners to comment on this episode on YouTube or the show notes and receive a signed copy of Jim's book!Connect with Jim Carlough: Website: www.jimcarlough.com Book, newsletter, and course info available on his website!Come to the Outer Banks UGC Retreat with Kayla and Carrie! https://carrievee.com/obx-retreatRadical Empowerment Method Book on Amazon: https://amzn.to/3Bdp2BCBook CarrieVee for a Speaking Engagement: https://www.coachcarriev.com/contact-meJoin the Confidence and Clarity Membership! https://carrievee.com/confidence-clarity-1Schedule your Discovery Call with CarrieVee!https://schedulewithcarrievee.as.me/?appointmentType=12343596Step Into Your Big Life Freebie: https://www.coachcarriev.com/stepintoyourbiglifefreebieThe Radical Empowerment Method 2.0 Online Course https://www.coachcarriev.com/radicalempowermentmethod2Get to an EVENT! www.carrievee.com/eventsContact CarrieVee!IG: @iamcarrieveeLI and FB: Carrie Verrocchioemail: carriev@coachcarriev.com
Brian Tracy's journey to success is rooted in timeless principles of personal development, starting with the importance of dreaming big and cultivating a powerful mindset. He emphasizes that individuals become what they consistently think about, making focused, positive thinking essential for achieving long-term goals. He identifies self-discipline as the most critical quality for success, a trait he honed through real-world experience, including a story about leading a team to sell more soap than anyone else in the country. Coming from humble beginnings, Brian learned to transform failure into feedback, viewing rejection as a stepping stone to mastery in sales and personal growth.The core of his leadership philosophy is encapsulated in Brian's Triangle Method, a simple yet powerful framework for success built on clarity, competence, and concentration. This method, along with his refined sales system, has helped countless individuals build wealth and independence. He shares specific strategies for becoming a millionaire, including consistent goal setting and bridging "the implementation gap"—the difference between knowing what to do and actually doing it. By focusing on disciplined action and continuous improvement, Brian not only created wealth for himself but empowered others to do the same, leaving a legacy of practical wisdom for aspiring leaders.CHAPTERS02:13 - Dream Big Dreams03:49 - You become what you think about05:24 - The most important quality you can have08:03 - Selling The Most Soap in the Nation09:55 - Humble Beginnings12:31 - Learning From Rejection15:15 - Case Study of Brian's Sales System17:30 - Brian's Triangle Method20:30 - Brian Making People Rich22:30 - Brian's Tips for Becoming a Millionaire27:50 - The implementation gap31:15 - End of showConnect with Rudy Mawer:LinkedInInstagramFacebookTwitter
Leadership is a word that has become completely bastardized in modern culture. Everywhere you turn, someone is hyping you up on why you need to become a better leader, the benefits of leading versus following, and how exactly you should do it. But what if I told you, it's not the tactics that make you a leader but the mindsets that spell the difference. My good friend, brother, and leadership coach, Kipp Sorensen, joins me today to talk about what it really means to lead in a world where every man thinks they're leading well. We address the two types of destructive leaders, the “BAR” acronym (behavior, actions, results) and which to focus on, how 83% of people in the workforce view their position in the company (and what you can do about it), why a “compensation” package is about more than just money, and the do's and don't's of effective leadership. SHOW HIGHLIGHTS 00:00 - Introduction and Business Talk 01:48 - Exploring Leadership Challenges 04:30 - How Authority Changes People 06:18 - Persecutors vs. Rescuers in Leadership 10:26 - Stanford Prison Experiment Insights 13:07 - Balancing Motivation and Honesty 17:19 - Becoming a Leader-Coach 21:41 - The Mindset of Great Leadership 23:21 - Applying Leadership at Home 29:49 - Defining the Leader-Coach Role 36:31 - Balancing Accountability and Empathy 41:29 - Focusing on Results, Not Behaviors 49:54 - Ownership and Choice in Leadership 56:00 - Handling Limited Resources 01:02:09 - Leading Family vs. Employees 01:09:20 - Closing and Kipp's Contact Info Battle Planners: Pick yours up today! Order Ryan's new book, The Masculinity Manifesto. For more information on the Iron Council brotherhood. Want maximum health, wealth, relationships, and abundance in your life? Sign up for our free course, 30 Days to Battle Ready
Sabina Nawaz is a powerhouse executive coach and leadership strategist who has helped leaders from Fortune 500 companies to innovative startups transform their mindsets and unlock their leadership potential. With over 25 years of experience—including a pivotal management role at Microsoft—Sabina blends emotional intelligence with practical tools to help leaders manage pressure, communicate authentically, and embrace continuous growth. As an author and sought-after speaker, her candid insights encourage leaders to move beyond comfort zones, embrace vulnerability, and create a positive, lasting impact on their teams and organizations. Takeaways: Authenticity is Multifaceted: Sabina emphasizes that authenticity isn’t singular—leaders need to adapt to their circumstances and roles, using authenticity as a guide for growth rather than an excuse to avoid change. Pressure and Power Dynamics Matter: She explains that it’s not just power, but pressure, that often corrupts behavior in leaders. Managing both is essential, and pressure can either define or refine leadership, depending on how it’s handled. Communication and Vulnerability Win Trust: The most effective leaders are those who communicate clearly, align their words and body language, and aren’t afraid to express vulnerability. This builds stronger connections and lifelong loyalty among teams. Sound Bites: “Pressure doesn’t have to define you. It can refine you—just like pressure builds diamonds.” “Authenticity, when used as an excuse for not changing, actually prevents growth. We have multiple authentic selves, depending on our roles.” “If you’re a leader, arrange your face before you walk into that meeting. Your resting face carries more weight than you think.” Quote by Mick: "I tell leaders, if there’s one habit that you can have today, it’s presence. And presence for your team is going to mean something different for all the individuals that you lead or that you manage. And you got to understand how to be present for them." Connect & Discover Sabina: LinkedIn: https://www.linkedin.com/in/sabinanawaz/ Instagram: https://www.instagram.com/sabinacoaching/ Website: https://sabinanawaz.com/ Book: You’re The Boss: Become the Manager You Want to Be FOLLOW MICK ON:Instagram: https://www.instagram.com/mickunplugged/ Facebook: https://www.facebook.com/mickunplugged/ YouTube: https://www.youtube.com/@mickunplugged LinkedIn: https://www.linkedin.com/in/mickhunt/Website: https://www.mickhuntofficial.com Apple: https://podcasts.apple.com/us/podcast/mick-unplugged/See omnystudio.com/listener for privacy information.
Leadership sounds simple in theory, but in reality, it's a constant balancing act between vision, execution, and human dynamics. Teams lose motivation when they don't feel heard, and growth stalls when leaders rely on surface-level strategies that don't address deeper issues. The real challenge isn't just making decisions—it's creating an environment where people feel invested and capable of pushing forward. Without a clear, effective approach, even the best intentions can fall flat. Jim Carlough is a business strategist, speaker, and author with 25+ years of experience in healthcare leadership and growth. He has led companies through major transitions, tripled client bases, and executed corporate acquisitions. His book, The Six Pillars of Effective Leadership, offers a practical guide for leaders at all levels. Today, he breaks down his six leadership pillars, focusing on empathy, integrity, and strategic communication. He shares insights on building high-performing teams and navigating workplace challenges while fostering a supportive, people-first culture. Stay tuned! Resources: Leaders aren't born Leaders, they become leaders Follow Jim Carlough on Facebook Connect with Jim Carlough on LinkedIn
Alex Rodriguez shares why in sports and business, striking out is just a part of the game.From the baseball field to the boardroom, great communication is critical for success. But as Alex Rodriguez knows, we don't always hit it out of the park. For this sports superstar turned entrepreneur, striking out is never the end of the story.“I'm fifth all-time in the history of strikeouts,” says Rodriguez. “That means there's only four people in the history of mankind that have failed more than me.” For the 14-time Major League Baseball All-Star and World Series champion, failures aren't endings, but opportunities to learn and grow. "The key is how you get back up with the same energy and enthusiasm," explains Rodriguez, who is now chairman and CEO of A-Rod Corp, leading a team of experts in building high-growth businesses.In this episode of Think Fast, Talk Smart, co-hosted by Matt Abrahams and Stanford GSB colleague Jeffrey Pfeffer, Rodriguez shares lessons on resilience, authenticity, and effective communication. From maintaining a "slow heartbeat" in high-pressure moments to his approach of "intentional listening," he offers insights on leadership, giving feedback, and viewing communication as "an unselfish act." Whether you're stepping up to the plate or stepping up to present, these strategies can help you turn strikeouts into home runs.Episode Reference Links:Alex RodriguezJeffrey Pfeffer Ep.166 Why Relying on Talent Alone Will Fail YouEp.153 Listen Up, Leaders: A Record-Setting Coach's Guide to Communication Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:53) - Teaching at Stanford: Strategic Pivoting (04:28) - Preparing for Life After Baseball (06:51) - Performing Under Pressure (08:16) - Finding Balance Post-Pandemic (09:14) - Building a Media Presence (11:05) - Creating Great Teams (12:15) - The Role of Ego and Intentional Listening (14:26) - Giving and Receiving Feedback (17:06) - Setbacks, Resilience, and Redemption (20:09) - Developing Authenticity (21:39) - The Final Three Questions (25:31) - Conclusion *****This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.Support Think Fast Talk Smart by joining TFTS Premium.
In this engaging episode of the Arete Coach Podcast, titled "From Engineering Expertise to Master Chair Leadership," host Severin Sorensen interviews Susan Motkaluk, a visionary leader, Master Chair, CEO, and Board Advisor with TEC Canada. With over 25 years of experience spanning civil engineering, project management, infrastructure innovation, and executive coaching, Susan brings a rich interdisciplinary perspective to leadership excellence. Recognized for her work in sustainable development and awarded for her contributions by the United Nations, Susan shares her insights on coaching, leadership, and building communities of excellence. Susan's journey into executive coaching is a testament to curiosity, resilience, and lifelong learning. An early achiever in engineering and leadership roles, Susan led large groups in the oil sands and public sector positions, including as a Chief Administrative Officer (CAO). Recognizing gaps in leadership tools early in her career, she sought mentors who became instrumental in her growth. Her engineering background, particularly first principles thinking developed at the University of Waterloo, became the cornerstone of her coaching philosophy—encouraging structured problem-solving, curiosity, and assembling diverse teams. Today, Susan channels her passion into leading TEC Canada peer groups, running her company SDM Inc (Sustainable Development and Monitoring), facilitating leadership alignment workshops, and serving on private company boards, helping leaders and communities grow sustainably. Key Insights 1. Coaching Rooted in First Principles and Curiosity. Susan blends engineering problem-solving techniques with deep curiosity, helping clients move beyond surface-level issues to uncover root causes and achieve sustainable success. 2. The Power of Mentorship and Community Building. Susan credits much of her success to mentors she actively sought out. She stresses that leaders must not only create but recognize opportunity—and that belonging and connection are crucial antidotes to the epidemic of loneliness in leadership roles. 3. Alignment as the Heart of Effective Leadership. Building and aligning leadership teams around shared values and purpose is central to Susan's work. She champions “carefrontational” conversations—honest yet compassionate dialogues that drive deeper connections and actionable insights. 4. Courageous Leadership and Authenticity. Susan emphasizes the need for courage in leadership: telling the truth with care, remaining authentic, and making bold decisions even when misunderstood. 5. AI and Decision-Making in Leadership. While recognizing AI's ability to optimize decision-making processes, Susan insists that human intuition, gut instincts, and the spark of original ideas remain irreplaceable. She promotes a balance between data-driven tools and human ingenuity. Memorable Quotes "If you don't know, somebody might know—so keep asking and surround yourself with great people.""You have to see the invisible to do the impossible.""Opportunity is a blessing, but recognizing it is a skill.""Alignment happens when everything clicks—and that's when the real magic starts." The Arete Coach Podcast explores the art and science of executive coaching. You can find more about this podcast at aretecoach.io. This episode was recorded on March 10, 2025. Copyright © 2025 by Arete Coach™ LLC. All rights reserved.