Podcast appearances and mentions of erin gerstenzang

This is a classic rerun of my episode with Erin Gerstenznag. Erin Gerstenznag is a technology wizard and a solo criminal defense practitioner, and today she shares how she uses technology to leverage her offerings as a criminal defense attorney. We'll learn how to use technology to gain efficiency and proficiency in a solo practice, including Erin's robust and well-thought-out client intake process, which covers everything from the initial phone call to the start of a legal matter. Resources:Learn more at https://www.eringerstenzang.com/ Instagram: https://www.instagram.com/ehglawfirm/ LinkedIn: https://www.linkedin.com/in/eringerstenzang/ Twitter: https://twitter.com/EHGLawFirm Clio: https://www.clio.com/ Typeform: https://www.typeform.com/ Zapier: https://zapier.com/ HelloSign: https://www.hellosign.com/ LawPay: https://lawpay.com/ Thank you to our sponsors!Ruby Receptionist - Virtual receptionist & live call services that will help you grow your office (and save money), one call at a time - to learn more, go to http://ruby.com/ or call 844.311.7829The Net Profit CFO - Ryan Kimler works with attorneys who want to enjoy higher net profits without working longer or harder. With just 9 Simple Numbers, Ryan will help you drive more profit to your bottom line-and he won't confuse you with all the details! Connect with Ryan at www.netprofitcfo.com.Get in touch with Neil:Website: https://thelawentrepreneur.com/Twitter:

Atlanta DUI lawyer Erin Gerstenzang highlights ABA Techshow's Disruptive Innovation track. From Stanley Tate, who built a thriving practice using Airtable, Zapier and other tools, to the founding CEOs of Fastcase and Clio, the track took a deep dive into the technology, work involved and trends lawyers can study to uncover niche practice areas to build. Gerstenzang's part involved using different lenses to uncover these untapped markets. She points to innovative lawyers who, like Tate, discovered a need and then learned how to serve that market successfully. The need is plentiful. But Gerstenzang warned listeners not to sit by. While there are abundant opportunities to build a niche, competition is fierce. This episode follows the ABA Techshow program, “Discover New Practice Areas That Can Scale: The Work.” Erin Gerstenzang is a criminal defense attorney in Atlanta, Georgia. Special thanks to Nota for sponsoring this episode.

Atlanta DUI lawyer Erin Gerstenzang highlights ABA Techshow’s Disruptive Innovation track. From Stanley Tate, who built a thriving practice using Airtable, Zapier and other tools, to the founding CEOs of Fastcase and Clio, the track took a deep dive into the technology, work involved and trends lawyers can study to uncover niche practice areas to build. Gerstenzang’s part involved using different lenses to uncover these untapped markets. She points to innovative lawyers who, like Tate, discovered a need and then learned how to serve that market successfully. The need is plentiful. But Gerstenzang warned listeners not to sit by. While there are abundant opportunities to build a niche, competition is fierce. This episode follows the ABA Techshow program, “Discover New Practice Areas That Can Scale: The Work.” Erin Gerstenzang is a criminal defense attorney in Atlanta, Georgia. Special thanks to Nota for sponsoring this episode.

Darlene and Mike are joined by Erin Gerstenzang to discuss her innovative efforts to educate and empower others. PLUS: Growing arugula, coffee talk, and all this podcasting fame goes to Mike's head. *This episode was pre-recorded in early February, so we might talk about some outdated stuff. Thanks for your understanding* FEEDBACK, CREDITS & REVIEW Please give us feedback here: http://bit.ly/LLPFeedback Music credit: Thanks to Nick Fowler who composed and performed our theme music. To learn about his work, visit teknologyproductions.wixsite.com/teknology. Art credit: Thanks to Jenny Henderson for our LLP artwork. To learn about Jenny and see her work, visit: https://www.jennyhendersonstudio.com/ Please rate, review, subscribe and comment. We would so appreciate your feedback (I mean, we're just two lawyers trying to podcast).

Many lawyers have figured out clever hacks that help them run their businesses better, and at TECHSHOW's Un-Track for Doers, they were afforded opportunities to share these solutions with their peers. Host Christopher Anderson is joined by Jess Birken, Ben Sessions, Gyi Tsakalakis, and Erin Gerstenzang to discuss how this ‘unconference’ part of TECHSHOW 2020 encouraged participant-driven conversations about issues in everyday legal practice. Jess Birken is a solo practice attorney for nonprofits at Birken Law. Ben Sessions is a trial attorney at The Sessions Law Firm, LLC. Gyi Tsakalakis is the founder of AttorneySync. Erin Gerstenzang is a criminal defense attorney in Atlanta, Georgia.

Many lawyers have figured out clever hacks that help them run their businesses better, and at TECHSHOW's Un-Track for Doers, they were afforded opportunities to share these solutions with their peers. Host Christopher Anderson is joined by Jess Birken, Ben Sessions, Gyi Tsakalakis, and Erin Gerstenzang to discuss how this ‘unconference’ part of TECHSHOW 2020 encouraged participant-driven conversations about issues in everyday legal practice. Jess Birken is a solo practice attorney for nonprofits at Birken Law. Ben Sessions is a trial attorney at The Sessions Law Firm, LLC. Gyi Tsakalakis is the founder of AttorneySync. Erin Gerstenzang is a criminal defense attorney in Atlanta, Georgia.

Consumer-facing digital legal products assist self-represented consumers, but lawyers need education and guidance too.  Frequent guest and contributor Erin Gerstenzang is an accomplished trial lawyer, and in this episode she and Megan talk digital legal products designed to train other lawyers on specialized areas.  Erin has recently launched DUI Roadmaps, which is an online course and tool for DUI lawyers around the country to prepare for trial.  She and Megan talk about how providing expertise to other lawyers is a niche that is frequently overlooked. Resources Mentioned: DUI Roadmaps Guest Info: Erin Gerstenzang - Website and Twitter Thanks for listening! Don’t forget to SUBSCRIBE to the show to receive every new episode delivered straight to your podcast player every Tuesday. If you enjoyed this episode, please help me get the word out about this podcast. Rate and Review this show in Apple Podcasts, Stitcher Radio, Google Play, and Tunein and be sure to share this podcast with a friend. Be sure to connect with me and reach out with any questions or recommendations for specific resources: Twitter Facebook LinkedIn Website Email me at megan[at]zaviehlaw[dot]com This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matters, be sure to consult with an attorney regarding your specific needs.  

In a first for Clienting, we're bringing a guest back for a second episode. Erin Gerstenzang is a practicing Criminal Defense attorney based in Atlanta. We discuss future-focused law firms who are looking at where clients are going to come from tomorrow, not just today. In our last episode, we focused on how speaking engagements can build up your referral network and boost your online presence through links, videos, and more. Today, we're going to talk about how to look outside of traditional means to inform your client development, marketing, and your law firm as a business.  Revamped and updated your website: Why? How did Erin decide on and work on the new look and feel- what informed her choices? What was the process? We discussed how the new version of the law firm website shows much more about the process of working with Erin and better reflects her as a lawyer. Added Hemp Law: How does someone go about diving into a new niche? Forecasting your practice area Where and how to market those services differently?  Erin's Online DUI Course: Leveraging specialty knowledge in the law for marketing and client development, Adding alternative revenue streams in the practice if you're not "all law all the time" How lawyers are learning the business of law, beyond CLE's Who is Erin Gerstenzang? Erin Gerstenzang is a trial attorney with a law practice in Atlanta, Georgia. She provides concierge-level service to clients facing drug and alcohol-related offenses. In addition to running her boutique criminal defense law practice in Atlanta, Georgia, Erin Gerstenzang is dedicated to helping other attorneys succeed in their practices. She is a regular speaker at CLE events across the country and helps lawyers understand legal ethics in a technology-enabled world. She also lectures on women mentoring women, design-thinking for law firms, and using social media to build a legal brand

It’s a very special edition of On The Road . . . welcome to the brand new game show, Legal Trends Retort!  At the 2019 Clio Cloud Conference in sunny San Diego, Clio COO George Psiharis hosts contestants Chad Burton, Erin Gerstenzang, Jennifer Reynolds, and John Strohmeyer in this game show based entirely on the thrilling data in the 2019 Legal Trends Report. Who will win? Tune in for more.

Travis Patterson is the Managing Partner of Patterson Law Group – a family-owned plaintiff’s personal injury practice in Fort Worth, Texas. Travis is extremely fortunate to be law partners with his beautiful wife Anna Patterson and his supportive father, Mike Patterson, who started the firm in 1995. When not working with his clients or on the practice, Travis can be seen in endless pursuit of his and Anna’s two young sons – Hayes and Jack – and two goldendoodles – Graham and Graford. Topics:  Marketing overview- what is your law firm doing to get clients?  Where are clients in their lives when they do legal outreach? What are your client's expectations upon contacting you? "Inside Out Marketing." Starting from the inside of your firm (current clients) and work your way out (future clients).  What does your office look like?  Create a client experience to set the tone for your clients: What expectations are you setting when you answer the phone and they enter your office? Reviews that support referrals  Proactive Communication Show up as a "human" for your clients. Diversifying your marketing: SEO, Videos, Paid Facebook (retargeting), Referral sources, etc. Where you are marketing must match your expected outcome and where clients are in the sales funnel. Retargeting is an important element of online marketing. For Lawyers section on your website- is that working well? Website within a website: Secondary/Spanish website Erin Gerstenzang article about being nice to your clients. 

In this episode of the Expert Perspectives podcast, sponsored by Martindale-Avvo and hosted on Law.com, we’ll hear highlights from the August 21st presentation titled, The Ultimate Guide to the Legal Consumer’s Needs, Expectations and Actions. What do clients value in an attorney? Are they more interested in your online reviews or your fee schedule? In the age of online information, do referrals still matter? As more potential clients perform their entire attorney search online, law firms are recalibrating how they manage prospects’ expectations and clients’ needs. Erin Gerstenzang from EHG Law Firm and Patrick Palace from Palace Law give you the secrets to using the results of “Hiring an Attorney 2019: Consumers’ Needs, Expectations and Choices,” a proprietary report that covers the legal journeys of 6,300 consumers. Drawing on data and experience, they dive into the consumer decision-making process, the value of service they expect, and how they make their final choice.

In this episode with criminal defense lawyer Erin Gerstenzang, we talk about how her firm has evolved since the last time she was on the podcast two years ago. Erin fills us in on her vision, what success looks like for scaling, and what is working versus what is not.

In this episode with criminal defense lawyer Erin Gerstenzang, we talk about how her firm has evolved since the last time she was on the podcast two years ago. Erin fills us in on her vision, what success looks like for scaling, and what is working versus what is not.

While we all wait for the ethics rules to change and open up avenues of innovation such as non-lawyer ownership in law firms, there are lawyers grabbing the bull by the horns and changing how they practice despite the confines of the ethics rules.  These lawyers are offering subscription legal services, virtual multi-state practices, concierge wills and trusts service through virtual portals, empowering self-represented litigants, and more.  On this episode, Megan and her guest Erin Gerstenzang will highlight some of these lawyers and also dish on presenting a talk to the Tennessee Lawyers Association for Women Empowerment Conference on this very topic. Lawyers Mentioned in This Episode: Jess Birken, Erin Levine, Jennifer Gerstenzang, Kim Bennett, Aastha Madaan, Brooke Moore, Laura O'Brien, Christina Scalera, Billie Tarascio, Ticora Davis, Laura Lester   Guest Info:  Erin Gerstenzang - Website and Twitter Thanks for listening! Don't forget to SUBSCRIBE to the show to receive every new episode delivered straight to your podcast player every Tuesday. If you enjoyed this episode, please help me get the word out about this podcast. Rate and Review this show in Apple Podcasts, Stitcher Radio, Google Play, and Tunein and be sure to share this podcast with a friend. Be sure to connect with me and reach out with any questions or recommendations for specific resources: Twitter Facebook LinkedIn Website Email me at megan[at]zaviehlaw[dot]com This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matters, be sure to consult with an attorney regarding your specific needs.

Kelly Street was joined this week by lawyer Erin Gerstenzang, a trial attorney with a law practice in Atlanta, Georgia. She provides concierge-level service to clients facing drug and alcohol-related offenses. In addition to running her boutique criminal defense law practice in Atlanta, Georgia, Erin Gerstenzang is dedicated to helping other attorneys succeed in their practices. She is a regular speaker at CLE events across the country and helps lawyers understand legal ethics in a technology-enabled world. She also lectures on women mentoring women, design-thinking for law firms, and using social media to build a legal brand. Erin Gerstanzang has been public speaking since before she had a trial and has legal in her blood as a second generation lawyer in a family full of lawyers.  Speaking has allowed Erin to introduce herself to new attorneys, gaining referrals and making a national name for herself and her firm. Erin speaks about everything from blood testing and criminal defense issues to women and diversity in the legal practice. Her perspective on public speaking is that it is a reputation builder. You can showcase expertise, being helpful, and teaching other attorneys to do their job better.  Erin gained traction in legal speaking by discussing legal ethics and has focused recently on social media, including in her talk at Clio 2018 with Kim Bennett.  Speaking tips:  Don't be boring. Present real tips, information, and advice. Less is more for your slides- your slides shouldn't be your presentation. Don't present sitting down. It's weird.  Show your personality in speaking and in lawyering. Refer to yourself 2-3 times during your presentation, (listen to hear why) Branding your practice: Step outside the lawyer box. You'll attract the kind of clients you want if you can create a strong brand. Improving your public speaking:  Get comfortable on the stage by filming your talks and watching them to identify your crutches and fine-tune your talks.  Creative Live - public speaking courses Vanessa Van Edwards - hand gestures Ted Talks - speakers show their hands Start off with an embarrassing story to create a connection with the audience, instead of wasting time thanking the audience. The first 30 seconds are vital to your talk. Watching yourself speak requires an act of kindness. Watch with the understanding that you will develop a tough skin and get better over time.  Do lawyers only want to hear from lawyers? Kelly says yes, Erin says no. The legal world has a lot of learning and growth to do but is making strides to be open to non-legal experts for noon-legal topics.  Then Erin shares her thoughts on paying for speakers- to get quality content, legal organizations should consider paying for speakers. You get A-Level speakers when you are willing to pay for it. 

Today we're joined by a familiar face and a new face, Erin Gerstenzang and Megan Zavieh, who recently delivered a fabulous presentation at the ABA techshow titled “Care and Feeding of Social Media: Enhancing Your Presence Online.”   So, this episode is about why attorneys should be using social media – because it is an essential tool for communication with clients and potential clients – and how attorneys can do this more effectively and efficiently. We discuss overcoming the reluctance to join social media, how you can make the process of maintaining your online presence easier, the tools that will help you stay on top of using multiple platforms, and the evolving rules covering lawyers' use of social media.   Resources: Connect with Megan: LinkedIn | Twitter | Facebook Connect with Erin: LinkedIn | Twitter | Facebook Get free stock photos: unsplash.com Post to multiple social media channels: buffer.com   If you've enjoyed the podcast, please head to Apple Podcasts and leave a rating & review for the show! It only takes a moment, and really helps me to reach new listeners. You can also head to the website at TheLawEntrepreneur.com for more information on the podcast and my legal services.   --   Thank you to our sponsors! Juris Diction - Next Level Law Practice is Juris Diction's new training program for estate planning attorneys that want to start or grow profitable and streamlined businesses. Use code TLE150 for $150 off of your course registration at http://thrivejd.com/ (thrivejd.com). Ruby Receptionist - Virtual receptionist & live call services that will help you grow your office (and save money), one call at a time - to learn more, go to callruby.com/lawentrepreneur or call 844.895.7829 Daylite by Marketcircle – business productivity apps specifically for Apple products, with cloud syncing between your Macs, iPhones, & iPads The Law Entrepreneur is produced by Podcast Masters

Erin Gerstenzang and Megan presented a workshop on Women Mentoring Women at the Tennessee Lawyers Association for Women Empowerment Conference in March 2019.  On this episode, Megan and Erin talk about women mentoring each other, why it's critical that we stand up and help each other, how women mentor differently than men, and what specifically we can be doing to work together. This workshop is one Erin and Megan are taking on the road, so be sure to check out their speaker pages (Megan's Speaker Page, Erin's Speaker Page) for more information on booking speaking engagements.   Resources Mentioned: Among the resources recommended in this episode and the workshop are Confidence Code and How Women Rise.   Guest Info:   Erin Gerstenzang - Website and Twitter Thanks for listening! Don’t forget to SUBSCRIBE to the show to receive every new episode delivered straight to your podcast player every Tuesday. If you enjoyed this episode, please help me get the word out about this podcast. Rate and Review this show in Apple Podcasts, Stitcher Radio, Google Play, and Tunein and be sure to share this podcast with a friend. Be sure to connect with me and reach out with any questions or recommendations for specific resources: Twitter Facebook LinkedIn Website Email me at megan[at]zaviehlaw[dot]com This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matters, be sure to consult with an attorney regarding your specific needs.

Social media is a necessary part of doing business in the digital age. As a lawyer, it’s important to be personable, likable, and professional on social media, but how exactly does one do that? In this episode, two well-informed and experienced attorneys discuss how to utilize social media and use it as a tool to connect your community and become the authority in your niche. They also cover the why, the what, and the how of avoiding common mistakes. To learn more about how you can use social media to your advantage and create a well-curated business platform, tune into this episode of Lawyers Gone Ethical featuring Megan Zavieh and Erin Gerstenzang. Show Highlights:  The why behind social media  Developing an online presence with the media  Being authentic and pulling people in  Making a distinction between a personal and business presence  The importance of networking  Making yourself visible and part of a community  Creating a credible website people can connect to  Why it’s necessary to be on social media Being sociable and likable online  How to be interesting and relatable to others Why you should engage with positive media  How to attract clients that value the same things you do  Advertising your strengths Giving people options and explaining the process  Where to get beautiful images you can use How to properly use hashtags Avoiding violating ethics  Giving clients the opportunity of informed consent  Staying away from misrepresentation   Connect with Erin: Twitter: @EHGLawFirm Erin's Website Thank you for listening! Don’t forget to SUBSCRIBE to the show to receive every new episode delivered straight to your podcast player every Tuesday. If you enjoyed this episode, please help me get the word out about this podcast. Rate and Review this show in Apple Podcasts, Stitcher Radio, Google Play, and Tunein and be sure to share this podcast with a friend. Be sure to connect with me and reach out with any questions/concerns: Facebook LinkedIn Website Email me at megan[at]zaviehlaw[dot]com This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matters, be sure to consult with an attorney regarding your specific needs.  

Erin Gerstenznag is a technology wizard and a solo criminal defense practitioner, and today she shares how she uses technology to leverage her offerings as a criminal defense attorney. We'll learn how to use technology to gain efficiency and proficiency in a solo practice, including Erin's robust and well-thought-out client intake process, which covers everything from the initial phone call to the start of a legal matter.   Resources: Learn more at https://www.eringerstenzang.com/ Instagram: https://www.instagram.com/ehglawfirm/ LinkedIn: https://www.linkedin.com/in/eringerstenzang/ Twitter: https://twitter.com/EHGLawFirm Clio: https://www.clio.com/ Typeform: https://www.typeform.com/ Zapier: https://zapier.com/ HelloSign: https://www.hellosign.com/ LawPay: https://lawpay.com/   If you've enjoyed the podcast, please head to iTunes and leave a rating & review for the show! It only takes a moment, and really helps me to reach new listeners. You can also head to the website at TheLawEntrepreneur.com for more information on the podcast and my legal services.   --   Thank you to our sponsors! Juris Diction - Next Level Law Practice is Juris Diction's new training program for estate planning attorneys that want to start or grow profitable and streamlined businesses. Use code TLE150 for $150 off of your course registration at http://thrivejd.com/ (thrivejd.com). Ruby Receptionist - Virtual receptionist & live call services that will help you grow your office (and save money), one call at a time - to learn more, go to callruby.com/lawentrepreneur or call 844.895.7829 Daylite by Marketcircle – business productivity apps specifically for Apple products, with cloud syncing between your Macs, iPhones, & iPads Spotlight Branding – Web presence and branding for law firms - Get a FREE web assessment at spotlightbranding.com/tle The Law Entrepreneur is produced by Podcast Masters

On this week's Lean Law Firm Podcast, Larry Port and Dave Maxfield welcome guest Erin Gerstenzang, a criminal defense attorney in Atlanta, Georgia. Erin is a veteran ABA TECHSHOW speaker on topics such as law firm automation. Listen as Erin talks about the tools she uses in her firm to help automate and streamline her Read more about Ep 35- Erin Gerstenzang Talks Automation Tools[…]

As the dialogue about overcoming implicit bias and workplace inequity gets louder in other industries, I’m taking a closer look at the state of unconscious bias in the legal industry to better understand how we can eliminate these biases in our profession. Joining me for this conversation is Erin Gerstenzang, Atlanta criminal defense attorney and advocate for the advancement of women in the law.    Erin and I explore how unconscious bias presents itself in law firms and other workplace settings and what we, as lawyers, can be doing to become better allies and help eliminate workplace inequalities. What We Discuss in This Episode: What is the value of having conversations about race, gender, and religion inequality? How can we create safe spaces to have these important conversations? There’s power in being an ally, so how can you become a stronger ally for others? Why is it important to “call someone in” as opposed to “call them out”? The first step to eliminating bias is to acknowledge it How does unconscious bias affect decisions that are made about your career when you’re not in the room? How being the “only” in your office can lead to increased micro-aggression and harassment What is moral licensing and how does it affect your behavior? What can lawyers be doing right now to help eliminate unconscious bias in the legal profession? The importance of proximity in busting biases Resources Mentioned: The Visible Hand study  Contact Information: Twitter: @ehglawfirm Thank you for listening! Don’t forget to SUBSCRIBE to the show to receive every new episode delivered straight to your podcast player every Tuesday. If you enjoyed this episode, please help me get the word out about this podcast. Rate and Review this show in Apple Podcasts, Stitcher Radio, Google Play, and Tunein and be sure to share this podcast with a friend. Be sure to connect with me and reach out with any questions/concerns: Facebook LinkedIn Website Email me at megan[at]zaviehlaw[dot]com This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matters, be sure to consult with an attorney regarding your specific needs.

As the year winds down, it’s common for many us lawyers to look back on the year and feel discouraged by all that we thought we would accomplish but didn’t. While it’s important to focus on what you did accomplish, admittedly, it can be overwhelming to reflect on all that is left to do. In this episode, I get a little personal and share how I was able to overcome some of the obstacles I encountered this year when it came to completing tasks. What I Share in this Episode: How you can best keep track of all the ethics rules changes that took effect in 2018 Patrick Palace’s town hall meetings and how they're moving the profession forward Erin Gerstenzang’s data-driven ethics project What is California’s Legal Tech Task force meant to accomplish? The one thing I accomplished this weekend that was a total game changer for my practice The amazing feeling of finally completing a task that has been on your To Do list for a long time Why getting things done might be simpler than you expected Resources Mentioned: The Maximum Lawyer Podcast  California’s Legal Tech Task Force  If you need recommendations for specific resources, feel free to reach out to me! Thank you for listening! Don’t forget to SUBSCRIBE to the show to receive every new episode delivered straight to your podcast player every Tuesday. If you enjoyed this episode, please help me get the word out about this podcast. Rate and Review this show in Apple Podcasts, Stitcher Radio, Google Play, and Tunein and be sure to share this podcast with a friend. Be sure to connect with me and reach out with any questions/concerns: Facebook LinkedIn Website Email me at megan[at]zaviehlaw[dot]com This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matters, be sure to consult with an attorney regarding your specific needs.

Want to make a splash in the Twitter-sphere? In this On the Road report from the California Lawyers Association (CLA) Annual Meeting, hosts Laurence Colletti and Jennifer Gerstenzang talk to Erin Gerstenzang and Megan Zavieh about how lawyers can use Twitter and other forms of social media the right way. Tune in for advice like be authentic, don’t brag, and, maybe above all, know the rules. Social media ethics for lawyers can be complicated but it’s worth knowing. Erin Gerstenzang is a criminal defense attorney in Atlanta, Georgia. She primarily handles DUI and other drug- and alcohol-related offenses. Megan Zavieh is an attorney with a broad range of litigation experience now focusing on attorney defense in the California State Bar disciplinary system.

How can you keep your firm ethically safe and secure? In this On the Road report from the Clio Cloud Conference 2018, host Kelly Street welcomes Erin Gerstenzang and Kimberly Bennett to talk about legal ethics and how it collides with modern law firms, how lawyers better secure their documents and data with clients who don’t use gmail, and the do’s and don’ts of posting on social media. They also discuss technology that they believe works for small firms and which add on services to choose. Erin Gerstenzang is the owner of EHG law firm and practices criminal defense. Kimberly Bennett is the founder and attorney at K Bennett Law LLC, and a virtual general counsel to small businesses and serial entrepreneurs. Sign up to attend the Clio Cloud Conference next year!

The Data-Driven Ethics Initiative is a research project that aims to use legal services data to modernize legal rules for professional conduct. In this episode of The Digital Edge, hosts Sharon Nelson and Jim Calloway talk to Erin Gerstenzang about the initiative and the current landscape of ethics reform including lawyer regulations. Additionally, Erin delves into the challenges of ethics reform and how design-thinking can help. Erin Gerstenzang is a criminal defense attorney in Atlanta, Georgia. She primarily handles DUI and other drug and alcohol related offenses. Special thanks to our sponsors, ServeNow, Scorpion, Answer1, and Clio.

The legal industry has been stagnant when it comes to making any sort of ethics reform. For the states that are making changes to their ethics rules, those changes are typically based on opinions and arguments but not on data. The data is out there; we need to collect it and organize it in a way that will help regulators make better decisions. I’m joined by criminal defense attorney and legal ethics enthusiast, Erin Gerstenzang. Erin and I are leading the charge on the Data Driven Ethics Project, which is a research project to compile, analyze and organize data about today's world of legal services in order to better draft the rules of professional conduct to embody traditional legal ethics in today's technology-enabled world. What We Discuss in this Episode: Why no state wants to be the first to “stick its neck out” when it comes to progressive ethics reform Why some states are banning lawyer referral services by companies like Avvo and why that’s, in fact, harming the public instead of protecting them Many of the ethics rules as they are now limit the ability of the public to seek the help they need, which ultimately has the opposite effect of why the rules exist in the first place California’s recent ethics reform is certainly a huge leap forward and the changes are useful, but they’re still not based on data In order for lawyers to be able to follow the rules, they must be able to understand them. And unfortunately, most of the ethics rules and opinions are not written clearly If regulators are to create rules that truly reflect how lawyers practice these days and how the public interacts with lawyers, they need to rely on data Contact Information: www.datadrivenethics.org Twitter: https://twitter.com/ehglawfirm Thank you for listening! Don’t forget to SUBSCRIBE to the show to receive every new episode delivered straight to your podcast player every Tuesday. If you enjoyed this episode, please help me get the word out about this podcast. Rate and Review this show in Apple Podcasts, Stitcher Radio, and Google Play, and be sure to share this podcast with a friend. Be sure to connect with me and reach out with any questions/concerns: Facebook LinkedIn Website Email me at megan[at]zaviehlaw[dot]com This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matters, be sure to consult with an attorney regarding your specific needs.  

Online reviews have become an incredibly influential part of any business and that includes law firms and lawyers. In this report from On The Road, hosts Sharon Nelson and John Simek talk to Gyi Tsakalakis and Erin Gerstenzang about how lawyers can and should use the reviews their clients leave them, including how to deal with negative reviews. They also discuss creative ways to use reviews, like video testimonials, that will further the reach of your positive feedback. Gyi Tsakalakis is a former lawyer and the founder of AttorneySync, an online legal marketing agency. Erin Gerstenzang is a criminal defense attorney in Atlanta, Georgia. She primarily handles DUI and other drug- and alcohol-related offenses.

Show Notes Is that contact form on your website compliant with the ethical rules? How should you handle negative online reviews by clients? The ethics rules can be complicated and often times, lawyers just don’t know that they’re violating them. In this episode, I’m joined by Atlanta criminal defense attorney and legal ethics enthusiast, Erin Gerstenzang. We are talking about five specific areas that can be danger zones for solos and small firms when it comes to the ethics rules. What We Discuss in This Episode: Can you rely on marketing experts when they’re not familiar with the ethical rules? How can you use Contact Forms on your website appropriately, especially if your marketing company is tracking submitted data  What is the level of competency the ABA requires regarding use of technology  When it comes to negative online reviews, how and when should you respond? How can you best use positive online reviews? What can lawyers learn from Disney when it comes to customer service Can you talk freely about your client’s case with other lawyers, such as on listserves?  Why so many of the current ethical rules need to be rewritten to reflect the current reality of the practice of law When it comes to cybersecurity, are lawyers doing what they need to do to make sure email communications are secure? What can you start doing today to create more secure passwords Is wifi really secure? Resources Hunter v. Virginia State Bar  1Password LastPass LifeLock Virtual Private Network (VPN) Lawyerist Clio MyCase Rocket Matter Contact Information Social media: @ehglawfirm Website: www.ehglawfirm.com Thank you for listening! Don’t forget to SUBSCRIBE to the show to receive every new episode delivered straight to your podcast player every Tuesday. If you enjoyed this episode, please help me get the word out about this podcast. Rate and Review this show in Apple Podcasts, Stitcher Radio, and Google Play, and be sure to share this podcast with a friend. Be sure to connect with me and reach out with any questions/concerns: Facebook LinkedIn Website Email me at megan[at]zaviehlaw[dot]com This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matters, be sure to consult with an attorney regarding your specific needs.

Erin Gerstenzang’s practice is elegant in its simplicity. From the moment a new client calls her until the case is closed, there is a process. Her intake, practice management, and file handling process are all automated. On the day we recorded the podcast, there was not a single piece of paper to be seen until someone brought in the mail. Her office layout is minimimalistic, yet, there is nothing impersonal about Erin. Clients know that they can call her cell or text her with questions. She says that the clients are happy and are careful not to intrude. She learned to practice this way from her father years ago. The outgoing message on his office’s answering machine directed clients to call him at home if they needed him. You will learn something from this interview about how to market and manage a criminal defense practice. The key, according to Erin, is to bring your authentic self to the table and to practice simply. Her office was a relaxing place to record a podcast. It must be a great place to come and talk if you are a client. Some of the things mentioned in this episode: Erin's website: https://www.ehglawfirm.com Ponce City Market: http://poncecitymarket.com Industrious Co-Working Space: https://www.industriousoffice.com/locations/atlantaponce Zapier: https://zapier.com Clio: https://www.clio.com Rocket Matter: https://www.rocketmatter.com Lifelock: https://www.lifelock.com Dropbox: https://www.dropbox.com Backblaze: https://www.backblaze.com Host Scott Key's blog: https://www.georgiacriminalappellatelawblog.com

In this episode we talk to Erin Gerstenzang about her solo criminal defense practice and the challenges of going solo, especially for newer lawyers. We also address the importance of tech competence and the role minimalism plays in Erin's personal life and law practice. Erin Gerstenzang is a criminal defense attorney in Atlanta, Georgia. She primarily handles DUI and other drug- and alcohol-related offenses.