Podcast appearances and mentions of james rores

James Rores is the Founder and CEO of Floriss Group and I'm proud to say that this is my second time sitting down with James and picking his brain about the practice of sales consulting. A link to the first episode can be found below the time stamps.James is very likely one of the most experienced sales consultants in the world and in this episode, James reflects on his 18-year track record. We delve into the intersection of tattoos and business, James' insights on the evolving preferences of B2B buyers, and whether traditional sales frameworks like BANT are still effective. James also shares his strategies for client acquisition, content creation, and pricing structures, offering valuable advice for fellow consultants.#salesconsultantpodcast #salesconsultant #b2bsales #consultant #entrepreneurship #clientacquisition #bant #meddicc #content #engagementpricing #authenticity Time Stamps:[3:30] - James explains how he's managed to last 18-years in the Sales Consulting game but he also shares what it's like flirting with the idea of working for someone again as an employee.[11:30] - Over the past couple of years, James has undergone significant tattoo work, resulting in two full sleeves. I sought his perspective on the intersection of tattoos and the business world, especially within the realm of consultancy.[16:50] - Citing a recent Gartner study revealing that "75% of B2B buyers favor a representative-free experience," I engage James to share his insights. This initiates a compelling discussion on the implications for the sales consulting industry. Link to research.[23:42] - I ask James if he thinks BANT is broken. He drops some good knowledge along with his view on this hot topic.[36:30] - James' approach to out-bounding and driving client acquisition as a sales consultant.[39:24] - James shares his thought process and approach to generating content for his consulting practice.[42:25] - Advice to consultants on how to think about structuring pricing for engagements.Here's a link to our first interview:https://podcasts.apple.com/us/podcast/the-sales-consultant-podcast/id1672599390?i=1000623482863Connect with James:https://www.linkedin.com/in/jamesrores/Connect with Derrick:https://www.linkedin.com/in/derrickis3linksales/These interviews are also available on Derrick's YouTube page - https://www.youtube.com/channel/UCFfMnGtGWVrzO3BorCimojw

Listen in as we explore the crucial topic of how salespeople should act as leaders with James Rores, CEO and founder of the Floriss Group.   He talks about the universal buying cycle, underpinned by four essential questions that every prospect must consider before making a purchase.   This discussion emphasises the need for salespeople to respect the buyer's process, align their sales strategies with the buying cycle, and adopt a customer-centric approach.   We address how to instigate voluntary behaviour change in customers by asking thought-provoking questions.   You'll discover how to use this framework to build meaningful customer relationships and set yourself apart in the sales field.   Additionally, we explore value-based selling and unique differentiation, explaining how to focus on the client's value and create a meaningful impact.   We also discuss the WINS methodology and how it can assist you in avoiding irrelevant features and functions in your sales pitch.    --------- EPISODE CHAPTERS ---------   (0:00:00) - Four Essential Prospect Questions (0:12:00) - Changing Sales Approach to Build Connection (0:24:30) - Understanding Value-Based Selling and Unique Differentiation         --------- EPISODE CHAPTERS WITH SUMMARIES ---------   (0:00:00) - Four Essential Prospect Questions (11 Minutes)   We explore the importance of sales as a leadership competency and how it can be used to build meaningful customer relationships. We examine the universal buying cycle that is rooted in human behaviour, which consists of four questions that every prospect must ask and answer before they commit to a purchase. We discuss how salespeople can align their sales process to the buying cycle to create a customer-centric approach. We talk about the importance of respecting the buyer's process and helping them to identify the need to change.   (0:12:00) - Changing Sales Approach to Build Connection (13 Minutes)   We discuss how to encourage voluntary behaviour change in our customers by using powerful questions to get them to think about the consequences of their choices. We explore how to use this conversation framework to build meaningful customer relationships and differentiate ourselves as salespeople. We also examine the importance of understanding the customer's situation and creating a connection through trust and respect. Finally, we look at how salespeople can demonstrate the value they bring to the customer.   (0:24:30) - Understanding Value-Based Selling and Unique Differentiation (11 Minutes)   James talks about how to create meaningful customer relationships and differentiate ourselves from competitors through value-based selling. We define the value the client seeks and prioritise needs that directly relate to that value. He explains the WINS methodology to create four agreements between the customer and seller about what they want, the impact desired, and the solution to solve their problem. Finally, we discuss how to avoid talking about features and functions that are irrelevant to the customer's impact and needs.     Follow James https://www.linkedin.com/in/jamesrores/ https://florissgroup.com/   Follow me  https://linktr.ee/fredcopestake    Take the Scorecard  https://collaborativeselling.scoreapp.com/    Watch this episode on YouTube   https://youtube.com/@FredCopestake 

James Rores is the Founder and CEO of Floriss Group.In this interview, James discusses the core principles that define him as a person and reflects on his background and life experiences that have shaped his perspectives. Growing up in a 4th generation family business has had a significant influence on his life and career trajectory. James shares his journey into the world of consulting and how he established Flores Group, his sales consultancy. He talks about his approach to acquiring clients over the years.James delves into how he continually improves as a Sales Consultant, emphasizing the importance of both listening skills and asking insightful questions. He points out common flaws in sales models and introduces the concept of a "reliable sales operating model."The conversation further explores how businesses can settle on a reliable sales operating model tailored to their specific needs. Additionally, James offers his insights into the role of AI in sales and its potential impact on the industry in the near future.#salesconsultantpodcast #consulting #entrepreneurship #salesconsulting #opreatingmodels #saleseffectiveness #AITime Stamps:[:33] James shares what core principles define him as a person and opens up about his background and the experiences that shaped a lot of his views.[8:30] We unpack how growing up in a 4th generation family business influenced his life and career.[11:30] How James got into Consulting.[16:15] How he kick-started Flores Group, his sales consultancy, and how he has gone about acquiring clients over the years.[21:20] How James improves as a Sales Consultant.[27:00] Why listening skills are important as a consultant but the skill of asking good questions is equally if not more important. [33:50] James describes the common flaws in sales models and what a “reliable sales operating model” looks like.[41:00:] How to go about settling on a reliable sales operating model for your business.[44:20] James shares his thoughts on AI in Sales and what he believes the impact might be in the near future.Connect with James:The Floriss Group website - https://florissgroup.com/James' LinkedIn Profile - https://www.linkedin.com/in/jamesrores/Connect with Derrick:These interviews are also available on Derrick's YouTube page - https://www.youtube.com/channel/UCFfMnGtGWVrzO3BorCimojwDerrick's LinkedIn - https://www.linkedin.com/in/derrickis3linksales/Derrick's Instagram - https://www.instagram.com/derrickis3linksales/Derrick's Twitter - https://twitter.com/derrickis3linkConnect with The Show:The Sales Consultant Podcast Home Page - https://3linksales.com/the-sales-consultant-podcast/The Sales Consultant LinkedIn Page - https://www.linkedin.com/company/the-sales-consultant-podcast

Floriss Group helps CEOs and sales leaders build reliable, high-performance sales growth engines at scale; led by Founder and CEO, James Rores. On this episode, Mike and Josh talk with James about his entrepreneurial journey, how he helps business leaders systematize their sales teams, and more.

On this episode, Elio interviews James Rores, Founder of Floriss Group. Floriss helps startups to accelerate revenue while multiplying value. Startups are able to accomplish this by building a reliable, high-performance sales growth engine for their business. In this first installment of our series on Sales, James shares his insights into sales including why sales is a leadership competency, the sales call that made him leave a successful sales career to start his own company, and why a focus on the customer is the key to sales success. If this content has added value to you, we ask that you kindly consider subscribing to our YouTube channel and following us on Apple Podcast, Spotify, Instagram, Facebook, LinkedIn, and Twitter. Follow James Rores at https://www.linkedin.com/in/jamesrores/ Contact Floriss Group at https://florissgroup.com/ Follow Elio Harmon at https://www.linkedin.com/in/elio-harmon-ba4a8747/ Contact 614Startups at https://614startups.com/ --- Support this podcast: https://anchor.fm/614startups/support

Sales veteran and CEO of The Florris Group, James Rores, explains why leaders are nothing without their sales team, how to stimulate brand loyalty, and why Journey is his most memorable live performance to date. Learn more at https://florissgroup.com/ (FlorissGroup.com)  Listen to The Toll's catalog on https://open.spotify.com/artist/7JkaxKtoPSpvPJcROPMd4Q?si=W_0XiWBRS4OtzVt4jP18SQ (Spotify) Get the full story at http://gbbt.fm/episodes (GBBT.fm) Getting The Brand Back Together is co-produced by https://crate.media/ (Crate Media)

An innovative leadership and sales development company. We solve sales problems and build growth cultures for business leaders on the front lines of growth. Each phase of our delivery process is tailored to your business and designed to deliver the self-reliance and results you expect. www.florissgroup.comFollow Floriss Grouphttps://www.linkedin.com/company/florissgroup/www.facebook.com/florissgroupwww.instagram.com/florissgroupllc/www.twitter.com/florissgroupllc/  Learn about Floriss Groupn/aSupport the show

In this episode, I speak with James Rores about learning Sales. James coaching teams and leaders to develop proven strategies for their sales processes, but does so with the mindset of a coach and leader rather than a huckster. I really enjoyed this conversation and if you're looking to learn more, you can find more about his company and their processes here: https://florissgroup.com/

James Rores is the Founder and CEO of the Floriss Group, an innovative leadership and sales development company, dedicated to building sales and customer-facing team members who compete and win as servant leaders.In this conversation with The Collaborator, James focused in on ensuring 100% adoption of your CRM and sales enablement solutions. Simply put, look at these five phases that James and his team work through to drive this level of adoption.1️⃣ PHASE I: SELECTION – Technology, application services, systems integration, etc.2️⃣ PHASE II: IMPLEMENTATION – Configuration, integration, customization, user testing, new role definitions, etc.3️⃣ PHASE III: ADOPTION – User communication, goal setting, training, coaching, accountability, reporting, etc.4️⃣ PHASE IV: CERTIFICATION – Goals delivered, deployment accepted, partners/ vendors released, full transition plan complete, etc.5️⃣ PHASE V: OPTIMIZATION – Superuser and administrator staff maintenance, rapid response capability, ongoing change management, etc.If you want to stop buying, and replacing, software that doesn't seem to work, invest in the change management process to ensure the changes stick. You'll be amazed at the results that become possible then.No many being made here by me, but I believe in what James is saying here. To follow up with him, reach out at james@florissgroup.com.

In this podcast I interviewed James Rores, founder of the Floriss Group and who is a consultant who specializes as a growth multiplier by practicing and teaching sales as a leadership competency - essentially sales transformation. We discuss Sales, business growth, and dealing with recessions. He started his career working with venture-backed groups, learning how to sell items people didn't know existed for problems they did not know they had. What became transformational was his realization is inside life had to match his outside life. He set out on a path of personal transformation.   Learning to live with vulnerability while pushing forward to be successful was a key lesson learned if he was to achieve his goal of creating change.   The conversation shifted to a very key question, “When do people buy?" Answer, "When they are willing to change." So, instead of focusing on the transaction good salesperson focuses on determining where the prospect "is" with regards to willingness to make the change. Is their willingness to change large enough and does it align with the product or service the salesperson is bringing to the table. This context James believes everyone has something to sell, e.g., apparent convincing a child to wear a bike helmet when it isn't cool. It is similar to an IT unit selling their ideas/products internally.   The challenge is creating a conversation which supports exploring whether or not the product or service is valuable for the prospective client. If the opportunity is not present then the salesperson needs to have the courage to move on.   In order to be fully present to see if that conversation can be created is critical to move away from thinking about what one can do (this is especially important for organizations overall) to thinking about the "why" that is driving the buyer to consider a purchase. Selling the "what" (the specific product) is a misdirection. It’s determining what the "want" is that is motivating the buyer which needs to be determined and connected with. The challenge can be present when objections get in the way of making the connection, e.g., having the child see for themselves it's best to wear the bike helmet when they initially don't feel it's very cool, e.g., showing them that if they have a concussion they won't be able to engage in all the other activities they enjoy. It all revolves around the question, "Why change?"   Essentially, this means an authoritative approach will fail. In other words, it's better for a manager to work with the employee to show how it's in their best interest to make the needed change rather than use the weight of their authority to force it on the employee.   James presses home the important point that leadership is earned if effective change is to be brought out through the sales process.   The conversation shifted to the next recession and how to maintain a growth frame of mind. A delicate balancing act is required between the growth and preserving what's already in place. James responded by saying it's important to always maintain a curiosity even during difficult times. This is the path to change. He goes on to say that there are two ways we can change: - have it forced upon us due to complacency and have decisions forced upon us while in crisis, or; - walk the path of curiosity so the decisions can be made with clarity. This is the path to growth.   Making decisions based on curiosity even when times are difficult is the key to growth. Market leaders have cultures built around innovation which is based on curiosity.   This led to a discussion focusing on culture and its relationship to recessions. This included the mission statement (the customer and their problem that needs solved) and the vision statement (our internal goals and how we plan to reach them). Leaders must have the ability to see what's on the horizon and plan accordingly. This means finding a balance between having an abundance-oriented frame of mind while being realistic as to business realities associated with the recession. From this balance point employees need to be scored according to their level of performance. This means that regardless of the external economic realities leaders are curious and always looking for ways to innovate even when there is a temptation to fall into the fear associated with the recession. Healthy leaders score their employees based on innovation rather than conformance with the past.   So the abundance-oriented leader when going into a recession must: - allow employees to innovate and make mistakes that come at some cost - conserve resources sufficient to make it through the recession   James refer to one of the mantras on his website, "We solve sales problems and we build growth cultures."   The conversation then turned to a cautionary tale regarding strengths. One of the ways a leader can hide is by focusing only on strengths and failing to address weaknesses. This, essentially, this can be the kiss of death during a recession. In order to innovate one must address your vulnerabilities in order to grow.   Gary presents the model used by Center for Managing Change to delineate the three types of change environments and the conversation shifted to how important it is to be honest about vulnerabilities and weaknesses in order to maneuver through the changes and establish a new state of stability via innovation. In line with this, adrenaline and testosterone mask fears and can actually accelerate failure.   In order to achieve growth through innovation James teaches sales as a leadership competency. In line with this the conversation shifted again to an aspect of Gary's coaching course for dissolving fears and achieving abundance, i.e., in addition to identifying the fear one must also identify the habits that protect that fear and choose a new way of being so that the fear can be dissolved and innovation introduced and supported. An example is provided revolving around fear of public speaking. The leader can work on addressing their fears by risking performing a "360."   In line with this James brought up the famous quote, "What brought you here won't get you where you want to go." Which needed to stop plateauing or even shrinking is having the courage to look and see what the leader doesn't know and generate the insight needed to move forward. This requires leaning into the fears and vulnerabilities. James then moves on to say that in doing this work is critical to pay attention to the classic S shaped growth curve and work on innovation before the growth plateaus. This is where the use of third-party consultants, outsiders who can be objective, is beneficial.   Working in this manner then requires performing risk management in an objective way in order to move away from the emotionality associated with fear and complacency.   Gary provides a cautionary tale from the past regarding the now-defunct automobile manufacturer Studebaker which originally made wagons for moving westward in the late 19th century. They woke up to the transition to the internal combustion engine too late and were able to only grab a small segment of the market and, even though they were great innovators in the automotive market, they went out of business because they were too slow to move when the time was right.   James astutely pointed out the mistake Studebaker made was being product-centric rather than customer-centric. This leads to the reality that the leader needs to pay attention to whether they are being truly customer-centric or if they are fooling themselves by doing more of what they are already good at doing. Innovation is always customer-centric. This mistake in the leader’s belief system can be reflected in continual use of various consultants without making genuine progress.   The conversation concludes with the awareness that consultants must first determine the belief system present within the leader and the organization to see if it aligns with and innovative frame of mind that is customer-centric, then work on skillset, then work on toolsets.   In line with dealing with complex situations, you can download CMC’s free e-book MINDSET – 5 SIMPLE WAYS TO LOOK AT COMPLEX PROBLEMS and learn how to find a simple vantage point from which you can resolve challenges.   Your feedback is important. Choose from the following options: place a review in iTunes, click on “leave a comment” below, send any comments along with your name and the show number to support@ctrchg.com   Listen to future episodes for our reply.

Examining how your ego can affect your business and success is something that is hard to learn over time. It can impact your sales and your leadership for your business or even your personal life.Today's episode concludes the two part episode where we sat down with entrepreneur James Rores from the Floriss Group. James goes over some good insight that he has gained from his own experiences on how ego has affected his business over the years and even impacted his success. He also shares a personal story that hits home for everyone from 9/11.—A little bit about who James is:As a veteran builder of sales forces and growth cultures, James founded Floriss Group in 2006 to fulfill his passion for helping leaders and teams thrive in the face of uncertain competitive and economic threats.Eventually, his clients’ successes fostered the creation of the Collecting WINS™ and Growth Multiplier™ platforms — both of which were authored by James based upon his commitment to practicing and teaching the timeless growth principles of servant leadership.Over the years, James has worked with more than 6,500 mid-market companies, family businesses, startups and global enterprises — including many INC 500, Deloitte Fast 50, Deloitte Fast 500, Business First Fast 50 and Innovation Award winners.

In this two part episode, we sat down with James Rores from the Floriss Group to talk about his story. From being raised in a home of entrepreneurs and getting his MBA, what sales did for him over the years to get him where he is today with consulting, metadata, and also goes over what the definition of a winning habit is composed of...mindset, skillset, toolset.As a veteran builder of sales forces and growth cultures, James founded Floriss Group in 2006 to fulfill his passion for helping leaders and teams thrive in the face of uncertain competitive and economic threats.Eventually, his clients’ successes fostered the creation of the Collecting WINS™ and Growth Multiplier™ platforms — both of which were authored by James based upon his commitment to practicing and teaching the timeless growth principles of servant leadership.Over the years, James has worked with more than 6,500 mid-market companies, family businesses, startups and global enterprises — including many INC 500, Deloitte Fast 50, Deloitte Fast 500, Business First Fast 50 and Innovation Award winners.

ABOUT THIS EPISODE: In this episode, James Rores, President of Floriss Group and Dan Harris discuss and share COLLECTING WINS™ which is a customer-centric sales platform. You'll learn, that this approach will help sales professionals better understand the WANTS, IMPACTS and NEEDS of their prospects and customers and help you, the sales person, become a Growth Multiplier. BIO: As a veteran top producer, coach, trainer, author and keynote speaker, I founded Floriss Group in 2006 to extend and scale my passion for helping sales and customer-facing teams compete and win as servant leaders. Eventually, our clients’ successes fostered the creation of the Growth Multiplier Movement™. Over the years, I have founded or invested in more than a dozen closely held and venture backed companies, resulting in multiple IPOs and liquidity events. I have trained or coached more than 6,500 CEOs and sales leaders from startups, family businesses and global enterprises across more than 100 industries — including many INC 500, Deloitte Fast 50, Deloitte Fast 500, Business First Fast 50 and Innovation Award winning companies. Today, I serve and lead clients and partners from our offices in Columbus, Ohio. My calendar is open to anyone who wants to #takethelead by taking control of growth. Connect with me here, or reach out to james@florissgroup.com. Connect on LinkedIn: https://www.linkedin.com/in/jamesrores/ Follow on Twitter: https://twitter.com/JamesRores1 Visit the Floriss Group Website: https://florissgroup.com/

ABOUT THIS EPISODE: In this episode, James Rores, Founder and CEO of the Floriss Group and I discuss the personal and professional benefits of being a servant leader in sales versus a power leader. The results shared in this episode are amazing. Learn more about James and the Floriss Group below. BIO: As a veteran top producer, coach, trainer, author and keynote speaker, I founded Floriss Group in 2006 to extend and scale my passion for helping sales and customer-facing teams compete and win as servant leaders. Eventually, our clients’ successes fostered the creation of the Growth Multiplier Movement™. Over the years, I have founded or invested in more than a dozen closely held and venture backed companies, resulting in multiple IPOs and liquidity events. I have trained or coached more than 6,500 CEOs and sales leaders from startups, family businesses and global enterprises across more than 100 industries — including many INC 500, Deloitte Fast 50, Deloitte Fast 500, Business First Fast 50 and Innovation Award winning companies. Today, I serve and lead clients and partners from our offices in Columbus, Ohio. My calendar is open to anyone who wants to #takethelead by taking control of growth. Connect with me here, or reach out to james@florissgroup.com. Connect on LinkedIn: https://www.linkedin.com/in/jamesrores/ Follow on Twitter: https://twitter.com/JamesRores1 Visit the Floriss Group Website: https://florissgroup.com/

We were lucky enough to have two experts on the Growth Multiplier Movement stop by and tell us their story. Paul Fuller is the Chief Growth Officer at Floriss Group and a leader in the Growth Multiplier Movement and James Rores is the CEO of Floriss Group. They explain how the Growth Multiplier Movement is changing how customer-facing teams interact with consumers and how RELA and their Care to Sell Program is recreating how the marketplace thinks of sales. 

Are you looking for a silver bullet that will magically transform your sales staff into a team that wins nearly every opportunity nearly every time? Unfortunately, we haven't learned about any special magic words, secret potions, genies in lamps, or leprechauns – but what we do have might be better. On this episode of unsuitable on Rea Radio, we will are joined by special guest, James Rores, who is going to teach us how – with a little hard work, accountability, and perseverance – you can increase sales and drive rapid growth. Getting to Know James As an accomplished sales performance expert, author of the Collecting WINS sales platform and founder of the Growth Multiplier Movement and the Floriss Group, James Rores helps CEOs and sales leaders transform their sales and customer-facing teams so that they are capable of doubling or tripling their sales over a short period of time. If you want to experience rapid growth in your business, you will be interested in these topics discussed in this episode: How to figure out where you need to start your sales transformation How to strategically organize your efforts so that incremental improvements in behavior result in significant improvements in revenue How you can avoid the barriers to success that organizations often run into If you liked this episode of unsuitable on Rea Radio, let us know by hitting the like button or by sharing it with your followers on social media. You can also use #ReaRadio to join the conversation on Facebook and Twitter, and you can watch the podcast in action on the Rea & Associates YouTube channel. We've also included access to additional resources on our website at www.reacpa.com.

The SLAPcast is pumped to introduce James Rores, Founder of the Growth Multiplier Movement. James is a former old-school salesperson who flipped the script on his life through servant leadership. His perspective on servant leadership - specific to sales - is transformational. Don't. Miss.

James Rores is a sales performance expert, CEO of Floriss Group, author of the Collecting WINS Sales Methodology, and Founder of the Growth Multiplier Movement. He's an expert on the servant leader approach to sales and how implementing it can grow and sustain sales growth. In this episode, Audrey, Lee and James discuss: ·           The definition of Servant Leadership ·           Show up and be in service while leading people we are with·           How serving shared goals and leading a buyer can boost your business·           Growth Multiplier Movement  & how to implement it "Servant Leader. Most of us are either a servant or a leader we either show up one of two ways. A common refrain in business is there is no “I” in team, Growth Multiplier speaks to the fact that when we build relationships based on servant leadership we really are building teams at their core by virtue of having people involved in a shared goal." – James Rores  Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with James Rores  Website:  www.florissgroup.comTwitter:@JamesRores1, @florissgroupllcLinkedIn: https://www.linkedin.com/in/jamesrores/ Facebook: https://www.facebook.com/florissgroup/   Connect with the hosts of Manage Smarter: ·         Website: ManageSmarter.com ·         Twitter: @ManageSmartPod ·         LinkedIn: Audrey Strong ·         LinkedIn: C. Lee Smith  Connect with SalesFuel: ·         Website: http://salesfuel.com/ ·         Twitter: @SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode: The Servant Leadership Approach to Persuasion with James Rores Our guest, James Rores, explains how adopting the mentality of a leader can help you to be more persuasive.

Episode: The Servant Leadership Approach to Persuasion with James Rores Our guest, James Rores, explains how adopting the mentality of a leader can help you to be more persuasive.

James Rores is a veteran author, investor, trainer, and coach who is passionate about empowering and transforming modern sales and customer-facing teams. In this episode you'll discover how the adoption of a leadership mentality can improve your ability to persuade. Download the Ultimate Negotiation Guide James's Website Kwame's LinkedIn Keywords: negotiation, negotiate, persuasion, influence, leadership, psychology, sales, compassionate curiosity, mindful, mindfulness, emotions, self awareness, emotional intelligence

James Rores is a veteran author, investor, trainer, and coach who is passionate about empowering and transforming modern sales and customer-facing teams. In this episode you'll discover how the adoption of a leadership mentality can improve your ability to persuade. Download the Ultimate Negotiation Guide James's Website Kwame's LinkedIn Keywords: negotiation, negotiate, persuasion, influence, leadership, psychology, sales, compassionate curiosity, mindful, mindfulness, emotions, self awareness, emotional intelligence