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Entrainez vos équipes avec les avatars de vos prospects. Testez gratuitement Super Sales et bénéficiez de 30% de remise via ce lien : https://app.super-sales.fr/signup?ref=LLESHEROSDELAVENTE&promo=HERO2025Dans ce nouvel épisode des Héros de la Vente, j'invite François Rolin pour parler d'un sujet rarement abordé : l'alignement dans la vente. Nous verrons avec lui pourquoi beaucoup de commerciaux stagnent malgré les formations… et pourquoi le vrai problème est souvent interne. Nous aborderons : Pourquoi la vente est trop intellectualisée aujourd'hui ? Ce qu'est un commercial aligné vs désaligné. Pourquoi le manque de cohérence se ressent côté prospect ? Peut-on performer sans être aligné ? La différence entre comprendre et transformer.Un épisode profond pour celles et ceux qui veulent progresser durablement en vente. Découvrez le livre de François sur la vente : https://bit.ly/OUI_Vous_PouvezHébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
Cet épisode est soutenu par Claap, la meilleure plateforme pour analyser vos rdv. Bénéficie d'une remise de 30% sur les deux premiers moi ou 10% sur le plan annuel, en utilisant ce lien ci-dessous : https://www.claap.io/affiliates/les-heros-de-la-vente?utm_medium=partner&utm_campaign=les-heros-de-la-vente&utm_source=affiliationDans ce nouvel épisode Les Héros de la vente, j'invite Jérémy LEPLU pour parler d'un problème que toutes les entreprises rencontrent : la perte de leads entre le marketing et la vente. Nous verrons pourquoi le problème n'est ni dans le marketing… ni dans la vente… mais entre les deux. Nous aborderons : La fracture réelle entre marketing et sales Les 3 erreurs majeures dans la gestion des leads Pourquoi le délai de réponse est critique Comment éviter les leads “morts” dans le CRM Ce que l'IA change réellement en 2026 Un épisode très concret avec des quick wins applicables immédiatement. N'hésitez pas à tester l'outil de Jérémy pour ne plus perdre de leads : https://smart-caller.ai/Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
Sales kickoffs can become expensive calendar events if leaders are not clear on what the gathering is meant to accomplish. In this Revenue Builders replay, John McMahon shares his perspective on how CEOs and CROs should think about SKOs, from motivating the sales force and aligning teams around company goals to delivering training that actually prepares reps to execute. He also explains why peer-to-peer knowledge transfer is often the hidden value of bringing the sales organization together, why product presentations should only happen when the value proposition is clear, and how leaders can motivate reps by speaking directly to their daily challenges, career aspirations, and earning potential. John McMahon is a five-time CRO who has led revenue organizations at PTC, GeoTel, Ariba, BladeLogic, and BMC. He is the author of The Qualified Sales Leader and co-host of Revenue Builders, where he brings operator-level perspective on building and scaling enterprise sales teams. Connect with John: LinkedIn Book Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management
Enterprise sales breaks down when teams confuse activity with progress, champions with coaches, or product interest with business urgency. Stuart Gwynn, a top-performing enterprise seller at MongoDB, joins John Kaplan and John McMahon to unpack what separates disciplined enterprise execution from deal chasing. Drawing from his path from SDR at Pure Storage to closing the largest deal in MongoDB history, Stuart explains why discovery is the foundation of value-based selling, how to test whether a champion will actually sell internally, and why large deals require multiple stakeholders, rigorous qualification, and a team operating around a shared account vision. He also shares how elite individual contributors lead without formal management titles, where AI is already changing buyer expectations, and why process only works when it is paired with judgment. Stuart Gwynn is an enterprise sales leader at MongoDB who has exceeded goal every year since joining the company in 2019. Before MongoDB, he spent seven years at Pure Storage, rising from SDR to named account rep and finishing as one of the company's top performers before moving into strategic enterprise selling. Connect with Stuart: LinkedIn Episodes mentioned: The Discipline Behind Scaling from PLG to Enterprise with Sahir Azam Why Sales Execution Wins in an AI-First World with Brian McCarthy, President of Global Revenue and Field Operations at Cursor Key takeaways from this episode: 00:00 – What it really takes to combine a rigorous value framework with the human judgment required to scale enterprise selling. 02:42 – Why discovery becomes the moment where real pain, executive relevance, and budget-worthy outcomes either surface or disappear. 07:59 – What leaders often overlook about the trust required before customers will quantify the true cost of a problem. 11:28 – Why champion identification quietly determines whether a deal has internal momentum or only surface-level support. 21:35 – The mistake many sellers make when pipeline pressure pushes them toward activity instead of disciplined qualification. 18:50 – A look inside the preparation habits that help enterprise teams align before high-stakes customer conversations. 56:25 – Why many leaders get top-talent management wrong by applying the same operating rhythm to every rep. Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management
J'invite dans le prochain épisode Les Héros de la vente, Thomas BINANT, le fondateur de Super Sales, une IA qui coache les commerciaux en simulant leurs vrais prospects. Dans cet épisode, Thomas défend une idée simple mais radicale : la performance commerciale ne devrait plus dépendre du talent inné ou du bon manager au bon moment. Nous verrons avec Thomas : Comment avec les avatars IA calqués sur les profils LinkedIn des cibles, chaque commercial peut s'entraîner quand il veut. Comment instaurer un coaching continu pour répéter les vrais objections et les vrais blocages. Comment préparer un rdv avec l'IA.Retrouvez Super Sales ici : https://www.super-sales.fr/Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
Today's episode features Sahir Azam, Partner at Index Ventures and former Chief Product Officer at MongoDB, where he helped scale Atlas into a multi-billion-dollar platform. This conversation breaks down what actually separates top enterprise sellers, from intellectual curiosity to resource orchestration, and why those traits alone aren't enough without leadership building the right operating model around them. Sahir also explains how sales leaders create scale through enablement, accountability, and structured engagement, not just hiring more talent. For leaders trying to build repeatability in complex sales, this is a clear look at what it takes. Sahir Azam is a Partner at Index Ventures investing in AI infrastructure, and former Chief Product Officer at MongoDB where he led the Atlas transformation into a multi-billion-dollar platform. He brings a rare operator's perspective on building go-to-market discipline, scaling sales culture, and navigating the product-distribution balance that separates winners from founders who fail. Connect with Sahir: Index Ventures LinkedIn Get the Force Management framework for navigating product-go-to-market fit and building the sales discipline that separates scaling companies from those that fail: The Predictable Revenue Framework: Guide for Leaders Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management
Revenue leaders are under increasing pressure to grow without adding headcount at the same rate, and AI is forcing a deeper conversation about productivity, consistency, governance, and organizational design. Alex Bilmes, CEO of Endgame, joins John Kaplan and John McMahon to discuss what his team learned from analyzing more than 30,000 real AI workflows across go-to-market teams. The conversation moves beyond tool adoption and into the harder leadership questions: how to create a centralized intelligence layer, how to prevent inconsistent messaging at scale, how RevOps must evolve, where AI can accelerate ramp and account coverage, and why human judgment becomes more important as automation gets better. Alex Bilmes is the CEO and founder of Endgame, a revenue intelligence platform built for go-to-market teams. His work focuses on helping revenue organizations centralize customer, methodology, and account knowledge so both humans and AI agents can operate from a consistent foundation. Connect with Alex: LinkedIn Key takeaways from this episode: 00:00 - A look inside what happens when AI agents move from task automation to managing real revenue workflows. 06:02 - Why agent sprawl quietly creates new execution risks for CROs trying to scale AI across the revenue organization. 09:09 - What leaders often overlook about the knowledge foundation required to keep humans and AI working from the same truth. 29:29 - Why RevOps has to evolve from fulfilling requests to building systems that change how revenue teams operate. 35:04 - What it really takes for AI to improve productivity beyond simple headcount reduction. 48:28 - The governance risk many revenue leaders underestimate when AI adoption moves faster than controls. 51:26 - Why human judgment becomes more important, not less, as AI takes on more of the sales workflow. Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management
Dans le prochain épisode Les Héros de la vente, j'invite Mathieu Delion, Chef de marché Marketing & Sales chez ELLISPHERE. Dans cet épisode, il décrypte comment la donnée B2B a changé de nature — et pourquoi aujourd'hui chaque information est un signal d'action. Nous aborderons : Comment le ciblage est determinant dans la réussite commerciale Comment exploiter au mieux les signaux d'actualitéEt comment l'IA transforme concrètement les process d'acquisition et de gestion client. Retrouvez votre assistant commercial IA boosté par les 200 épisodes des Héros de la vente ici : https://miria.ai/alexandre-waquierHébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
What you'll learn in this episode: Why being “60% right and 40% wrong” can still destroy a business The biggest mistake founders make during customer development Why product-market fit exists on a spectrum—not as a yes/no answer The customer development funnel that creates referrals naturally How to know when your product is ready to scale The danger of building based on your own assumptions instead of customer pain Why entrepreneurs struggle to balance confidence with humility The exact questions to ask customers before investing in growth How Uber Eats generated 33x stronger sales results than average clients Why slowing down can actually help you grow faster About Collin Stewart Founder, CEO, podcast host & failed musician How can he help you? Bootstrapped PR to millions in revenue Built a revenue team to 11 Grew 3 companies from $0–$1M as the only sales hire Hosts a podcast with 120+ episodes Nailed product-market fit but whiffed on building it (and learned a tonne from it) Connect with Collin Stewart: Predictable Revenue Founder's Edition The Terrifying Art Collin Stewart LinkedIn Predictable Revenue Podcast
Quand l'entreprise pivote, c'est toute la stratégie marketing qui part en éclat.Restructurer les équipes, repositionner la marque, créer de nouvelles offres, le tout avec un budget contraint et des enjeux RH à assumer. C'est exactement ce qu'a vécu Phenix, le leader européen de l'antigaspi pour les entreprises, en passant d'une marque grand public connue pour ses paniers surprises à un acteur B2B assumé.Pour décortiquer ce pivot, j'ai reçu à mon micro Hélène Draoulec, ex-CMO de Phenix.Au programme :Pourquoi ce pivot était stratégique pour l'entrepriseAuditer l'existant avant de prendre des décisionsRepositionner mission, vision et identité visuelleSa méthode pour embarquer toute l'équipe dans le projetRefondre le sales deck avec les équipes commercialesLes premiers résultats mesurables après 4 mois
High-stakes sales puts pressure on the mind before it tests the deal strategy. Reps and leaders have to stay present through judgment, rejection, complex stakeholders, and the weight of the number. Dr. Michael Gervais joins John Kaplan and John McMahon to unpack FOPO, the fear of other people's opinions, and its impact on executive presence, listening, trust, and decision-making. Drawing from his work with Olympians, world champions, Fortune 100 leaders, and elite teams, Dr. Gervais explains how mental skills like awareness, breathing, self-talk, imagery, and honest team dynamics help people operate with more clarity under pressure. The conversation brings performance psychology into the realities of enterprise sales, where long cycles, executive buyers, and high-consequence conversations demand discipline before the moment arrives. Dr. Michael Gervais is a performance psychologist, the founder of Finding Mastery, host of the Finding Mastery podcast, co-creator of the Performance Science Institute at the University of Southern California, and author of The First Rule of Mastery: Stop Worrying About What People Think of You. He has worked with Olympians, world champions, MMA fighters, Fortune 100 CEOs, and elite teams to help them train their minds for high-pressure performance. Connect with Dr. Gervais: Website Podcast IG Facebook LinkedIn Resources mentioned: Dr. Michael Gervais' Morning Mindset Routine The First Rule of Mastery: Stop Worrying About What Other People Think of You by Michael Gervais, PhD Rethinking Success: Eight Essential Practices for Finding Meaning in Work and Life by J. Douglas Holladay Hit Refresh by Satya Nadella Key takeaways from this episode: 00:00 – Why FOPO quietly turns high-stakes sales conversations into moments of self-protection. 06:32 – A look inside the brain pattern that pulls leaders away from listening when presence matters most. 19:47 – What it really takes to tell the difference between useful pressure and activation that disrupts execution. 25:42 – Why elite performers treat mental training as a discipline, not a reaction to pressure. 41:18 – How rehearsing adversity helps leaders stay composed when the moment starts to break pattern. 48:20 – What leaders often overlook about the trust required for honest challenge on high-performing teams. 56:34 – Why psychological skill development is becoming part of how serious organizations prepare their people. Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management
Dans ce nouvel épisode des Héros de la Vente, j'invite le coach de vente le plus détesté de France, Pascal Fitoussi, connu pour son approche directe et sans filtre.Nous verrons avec Pascal pourquoi la majorité des commerciaux échouent… non pas à cause de leur technique, mais à cause de leur faiblesse émotionnelle.Nous aborderons avec lui :Pourquoi 90 % des commerciaux n'ont pas choisi leur métierL'impact de la faiblesse émotionnelle sur le closingPourquoi le “numbers game” est un mytheLes erreurs fréquentes dans le recrutement des commerciauxLa matrice du prospect et de l'acheteurRetrouvez Pascal ici : https://www.linkedin.com/in/pascal-fitoussi-%F0%9F%8E%97%EF%B8%8F-b63414124/Et évaluez votre équipe commerciale en 2 minutes: http://scoringsales.onardv.com/ : http://scoringsales.onardv.com/Un épisode confrontant, qui remet en question beaucoup de croyances sur la vente. Retrouvez votre assistant commercial idéal alimenté par les 200 épisodes du podcast les Héros de la vente ici : https://miria.ai/alexandre-waquierHébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
Cet épisode est soutenu par lemlist, l'outil de prospection multicanal recommandé et approuvé par les Héros de la vente. Testez ici : https://get.lemlist.com/71q26k7imwdl Dans ce nouvel épisode des Héros de la Vente, j'invite Rémi Kokabi de Lemlist pour parler de l'évolution du métier de commercial. Nous verrons pourquoi l'IA n'a pas tué les sales… mais a tué ceux qui travaillent comme en 2015. Nous aborderons : Ce qui distingue un commercial augmenté d'un commercial dépassé Pourquoi la prospection devient “smart” (intent, signaux, timing) Comment passer du volume au “right time, right person” Des cas concrets d'usage de l'IA dans la vente Le rôle du contenu pour réchauffer les prospects avant l'outbound Ce que l'humain doit absolument garder dans le cycle de vente Un épisode clé pour comprendre le futur du métier de sales.Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
Strategic accounts expose where most sales approaches break down, especially when technical capability fails to connect to enterprise-wide value. In this replay segment, Jane Thompson unpacks what it actually takes to navigate complex, multi-division organizations, from building aligned champions to translating solutions into outcomes that matter at the board level. The conversation highlights why intellectual curiosity, multi-threaded engagement, and disciplined account mapping remain non-negotiable for sellers operating at the highest level. Jane Thompson is a sales leader at BigPanda with deep experience selling into complex, multi-division enterprise accounts and building high-impact strategic sales motions. Connect with Jane: LinkedIn Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management
AI is shifting from model development to real-world usage, exposing a new bottleneck that most sales teams are not prepared to understand or sell against. As inference speed, memory bandwidth, and infrastructure become the true differentiators, traditional software playbooks begin to break down. Alex Varel joins John Kaplan and John McMahon to unpack what it takes to sell in this new environment, where technical depth, curiosity, and adaptability are no longer optional. The conversation explores how AI is reshaping productivity, why ICPs must evolve weekly, and how elite sellers distinguish themselves by orchestrating value across increasingly complex buying groups. Alex Varel is EVP of Worldwide Sales at Cerebras Systems, where he leads global go-to-market efforts at the forefront of AI infrastructure. He has built and scaled high-performing teams across MongoDB, Zscaler, and Multiverse, driving growth through IPO, hyper-scale expansion, and emerging technology shifts. Connect with Alex: LinkedIn Resources mentioned: "The Power of Myth" by Joseph Campbell "AI Superpowers" by Kai-Fu Lee “Leonardo da Vinci” by Walter Isaacson "No Country for Old Men" by Cormac McCarthy "The Road" by Cormac McCarthy “The Founders: The Story of Paypal and the Entrepreneurs Who Shaped Silicon Valley” by Jimmy Soni Key takeaways from this episode: 00:00 – A look inside what it really takes to rethink computing architecture when speed, not scale, becomes the constraint 13:09 – Why many leaders underestimate how the shift from training to inference is redefining where competitive advantage actually lives 25:27 – The mistake many CROs make when applying legacy software playbooks to markets that require constant recalibration 21:33 – What it really takes to turn AI from a concept into a daily productivity multiplier inside a revenue organization 31:34 – Why most sales organizations quietly accept a broken productivity model and what changes when that assumption is challenged 34:26 – A look inside the evolving role of the AE as a multi-dimensional operator across technical, business, and interpersonal domains 49:41 – Why treating ICP as a static exercise leads to missed growth opportunities in markets that are shifting in real time Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management
Cet épisode est soutenu par Lemlist, L'outil de prospection idéal recommandé par les Héros de la vente. Testez ici : https://get.lemlist.com/71q26k7imwdl Dans ce nouvel épisode, j'invite Baptiste Leber, fondateur de SuperTrainMe. Aujourd'hui, pour bien manager ses équipes commerciales, connaitre le chiffre d'affaires généré et le taux de transformation ne suffisent plus. Nous verrons avec Baptiste : L'aveuglement des seuls indicateurs de volume Pourquoi les vendeurs manquent cruellement de feedback Comment lire les rapports pour détecter les vrais besoins de formation Comment piloter intelligemment les budgets (Ads, formation, ressources) Comment redonner aux équipes commerciales des repères concrets Un épisode clé pour les directions commerciales qui veulent piloter avec précision.Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
When enablement gets treated like a help desk, sales requests training, enablement delivers it, everyone feels good, and the revenue needle never moves. In this episode of Content Amplified, Christa Fisher, Head of Sales Training and Development with two decades in sales, enablement, and L&D, explains how to break out of that reactive cycle and turn enablement into an actual growth driver. Christa walks through her race car driver analogy for separating training from enablement, the one diagnostic question that changes everything ("what has to change in live deals to drive more revenue?"), and why sticky training beats feel-good training every time. She gets tactical on observable deal behaviors, the difference between rep activity and rep execution, why reps revert to old habits under pressure, and the late-stage surprises (procurement stalls, missing multi-threading, weak discovery) that signal enablement is measuring the wrong things. If you have ever measured your team on completions and attendance and wondered why pipeline still looks the same, this conversation gives you a better starting point.About ChristaChrista Fisher is Head of Sales Training and Development with more than 20 years of experience across sales, enablement, and L&D. She has built enablement functions both as a standalone team and with training reporting underneath, and has lived through the "school of hard knocks" version of figuring out how the two should work together. Christa is passionate about treating enablement as the strategic intersection of content, messaging, tools, people, and process, and about partnering with sales ops, sales leaders, marketing, and product to map training to actual deal behavior. She believes the best enablement leaders listen to live calls before they look at metrics.Show Notes- Connect with Christa on LinkedIn: https://www.linkedin.com/in/christa-patton-fisher-9614378b/Text us what you think about this episode!
Technical leaders in SMBs now need sales skills. See how cross-functional alignment lifts win rates and how to bring sales enablement training into technical teams. For more information, visit https://evergreensales.group/ Evergreen Sales Group City: Atlanta Address: 3333 Peachtree Road Northeast Website: https://evergreensales.group
SEASON: 6 EPISODE: 24Episode Overview:Welcome back to Becoming Preferred. The podcast to help you level up your game and become the best version of you. Today, we are joined by a returning guest who has reached the literal summits of the corporate world.He's been a senior leader at Salesforce, PayPal, and Oracle, and he literally wrote the book on Sales Enablement. But today, we're talking about a different kind of mastery. Imagine reaching the peak of your career, only to wake up surviving a stroke with a 2% chance of survival.Roderick Jefferson is back with us to discuss his powerful new book and movement, Stroke of Success™. This isn't just a survival story; it's a strategic roadmap for every entrepreneur and executive who has ever traded their health for a headline or their peace for a paycheck. We're going to talk about how to redefine resilience, why 'wholeness' is the ultimate KPI, and how to build a life that is as successful on the inside as it looks on the outside. Join me for my conversation with Roderick Jefferson.Guest Bio: Roderick Jefferson is a senior executive with over 25 years of experience in sales enablement leadership. He is also an acknowledged practitioner and a global keynote speaker. He understands how to create bridges between internal organizations to empower sales to exceed expectations.Recognized for his expertise, Roderick has earned numerous accolades, including being named among America's Best Speakers by Selling Power Magazine, receiving the Sales Enablement Lifetime Achievement Award, and recognition as a Top Black Executive Leader. He is also a founding member of the Sales Enablement Society.He frequently presents at industry events and is the author of the Amazon #1 new release and bestselling books, Sales Enablement 3.0: The Blueprint to Sales Enablement Excellence™, The Sales Enablement 3.0 Companion Workbook™, and Stroke of Success™.Roderick has served on several Advisory Boards, including Autobound, Capella University, DemandFarm, Koridor, Leadoff.ai, National Speakers Association (NorCal), Sales for the Culture, Selleration Inc., and Walli Hr.Roderick has held roles in executive leadership, sales, sales enablement, operations, and customer service at 3PAR, AT&T, BusinessObjects, Magnit, Marketo, Oracle Marketing Cloud, NetApp, Netskope, PayPal, Roderick Jefferson & Associates, Salesforce, Siebel Systems, and Siteimprove.When he's not working on consulting projects or onstage delivering a keynote, he can be found perfecting the art of barbecuing or playing bocce in his backyard with his family.Regarding my signature topic, keynote, and bestselling book, they have shifted from AI, sales, and the current state of selling to something I call “Stroke of Success™.” You can learn more here.Resource Links:Website: https://roderickjefferson.com/Stroke of Success Book: https://www.roderickjefferson.com/stroke-of-successSales 3.0 Book Link: https://roderickjefferson.com/bookSales 3.0 Companion Workbook: https://roderickjefferson.com/companion-workbookKeynote Speaker Highlight Reel: https://bit.ly/3zRVNJaSocial Media Channels: https://linktr.ee/roderickjeffersonInsight Gold Timestamps:06:52 I was at 22% heart function that gave me 2% chance to live10:22 From the American Stroke Association, that one out of every four people, not just Americans, but people over the age of 25 in the world, will incur a stroke and you many not even know it11:43 What was the first corporate habit you realized you had to permanently delete to protect your new life?14:14 Literally I'm recharging my batteries every day rather than waiting until the weekend to recharge17:30 Money just buys independence18:25 Stop thinking that you're irreplaceable at work because you're not, and start acting like you're irreplaceable at home20:17 I believe selfishness, if you do it right, it becomes self-care22:35 If it's not something that you're putting out that's going to help others, then it's just marketing26:35 I had to learn how to be present29:48 Can you look in the mirror and say you like yourself, the person that's looking back at you?34:19 Was I productive or was I just busy?35:44 In your book you talk about relationships as being critical as achievement is38:19 How well can you say you really knew the hopes, dreams, and experiences of your grandparents?40:50 That's what I want my legacy to be, how I made people feel41:27 Send folks to roderickjefferson.com because then you'll get a signed book and I can get that out to youConnect Socially:LinkedIn: https://www.linkedin.com/in/roderickjefferson/YouTube: https://www.youtube.com/watch?v=I_Npxk-Ws48Instagram: https://www.instagram.com/roderick_j_associates/Roderick's Sales Enablement Spotify Podcast Playlist: https://tr.ee/tywJiGJxdgSales Enablement Online Course: https://www.udemy.com/course/applying-the-art-and-science-of-sales-enablement/?referralCode=6CF22D97C842CCC0E07CSocial Media Channels: https://linktr.ee/roderickjeffersonEmail: roderick@roderickjefferson.comSponsors: Rainmaker LeadGen Platform Demo: https://calendar.summit-learning.com/widget/booking/JKItVP7WErmCBjU2cCIxRainmaker Digital Solutions: https://www.rainmakerdigitalsolutions.com/
This is from our video on How to Train Sales Development Resources. Watch the video here https://youtu.be/cStAzkR4NrM?si=k2hvRp9Q85nkWuHh
Most sales enablement teams are stuck running training programs when they should be running a revenue execution system. In this episode of Content to Close, Robin Schweitzer, a Revenue & Sales Enablement Executive with a background that spans carrying a bag, running marketing, and leading enablement, makes the case for pulling enablement out of the classroom and into live deals. Robin lays out the pillars she installs when she walks into a new role (rep readiness, pipeline management, deal execution), explains why SKO momentum dies a month later without micro-trainings tied to real deals, and shares the signal that helped her team lift close-won rate by 12 percent: a discovery-to-proposal ratio so lopsided it exposed a three-part discovery problem hiding in plain sight. She also walks through the data points she watches (threading, stage duration, talk-to-listen ratio, stall clusters), the four-quadrant stakeholder mapping exercise she uses to build credibility across C-suite, sales leadership, and reps, and when to carry a product or market problem back upstream on behalf of the team. If you own enablement and want to stop being treated as a cost center, start here.About RobinRobin Schweitzer is a Revenue & Sales Enablement Executive whose career has moved through sales, marketing, and enablement, giving her what she calls a triple-threat view of the business. She leads enablement as a cross-functional discipline built around deal strategy, buyer alignment, and next-step clarity rather than training throughput. Robin believes enablement's job is to change behavior so teams stop having to chase the number, and she's equally comfortable presenting data to the C-suite and riding shotgun on a live deal with a rep.Show Notes- Connect with Robin on LinkedIn: https://www.linkedin.com/in/marketing-sales-enablement/Text us what you think about this episode!
Yega Kumarappan explores how sales enablement has evolved from simple content distribution into an AI-driven discipline focused on helping sellers close deals. He explains how Paperflite has grown into an agentic platform that supports sales teams across the entire deal lifecycle, spanning prospect intelligence, content intelligence, conversation intelligence, deal intelligence, and AI-powered coaching. These capabilities help sellers access the right information at the right time, track buyer engagement, and predict deal outcomes with greater confidence. The conversation also highlights a broader shift in the market: ownership of sales enablement is moving from marketing to sales as AI makes its impact on revenue more measurable. Yega emphasizes that while content creation has become easier, distribution and ROI measurement are now the biggest challenges. Finally, he reflects on the growing importance of “knowledge sovereignty”—the need for organisations to capture and leverage their unique expertise—arguing that this will be critical for standing out in a world of increasingly generic AI tools. About Paperflite Paperflite is a content experience and intelligence platform designed to help businesses maximise the impact of their content and drive stronger audience engagement. It enables teams to easily discover the most relevant content across the organisation, share it seamlessly across multiple channels, and track how audiences interact with it. With a strong focus on user experience, Paperflite delivers a visually engaging way for prospects, customers, and partners to consume content. Its built-in analytics engine provides deep insights into buyer behaviour, helping teams understand what resonates and take the right actions to improve conversations and conversions. About Yega Kumarappan Yega Kumarappan is the co-founder and Chief Product Officer of Paperflite. Former Head of Technology Prototyping at Cognizant, Yega spent over a decade building and prototyping innovative solutions for global enterprises before founding Paperflite in 2016. Known for his futurist perspective, Yega focuses on shaping how modern sales and marketing teams use content, data, and AI to drive better customer engagement and outcomes. Time Stamps 00:00 - Introduction to Yega Kumarappan and His Career Journey 02:42 - Why Paper Flight Exists 11:23 - Who Buys Enablement 13:14 - Distribution and ROI 16:04 - Inbound Marketing Strategy 19:15 - Knowledge Sovereignty in AI 22:30 - Marketing Advice and Mindset 27:23 - Where to Learn More Quotes “Sales enablement has moved from distributing content to actively helping sellers close deals.” Yega Kumarappan, Co-founder & Chief Product Officer, Paperflite “The real value is delivering the right knowledge at the exact moment it's needed.” Yega Kumarappan, Co-founder & Chief Product Officer, Paperflite “Creating great content is no longer the hardest problem—distribution is.” Yega Kumarappan, Co-founder & Chief Product Officer, Paperflite “Whoever masters distribution wins.” Yega Kumarappan, Co-founder & Chief Product Officer, Paperflite “It's not just about content anymore—it's about proving its impact on revenue.” Yega Kumarappan, Co-founder & Chief Product Officer, Paperflite Follow Yega: Yega Kumarappan on LinkedIn: https://www.linkedin.com/in/yegakumarappan/ Paperflite website: https://www.paperflite.com/ Paperflite on LinkedIn: https://www.linkedin.com/company/paperflite Follow Mike: Mike Maynard on LinkedIn: https://www.linkedin.com/in/mikemaynard/ Napier website: https://www.napierb2b.com/ Napier LinkedIn: https://www.linkedin.com/company/napier-partnership-limited/ If you enjoyed this episode, be sure to subscribe to our podcast for more discussions about the latest in Marketing B2B Tech and connect with us on social media to stay updated on upcoming episodes. We'd also appreciate it if you could leave us a review on your favourite podcast platform. Want more? Check out Napier's other podcast - The Marketing Automation Moment: https://podcasts.apple.com/ua/podcast/the-marketing-automation-moment-podcast/id1659211547
Cet épisode est soutenu par Lemlist, l'outil idéal si vous cherchez à faire de la prospection multicanale. Testez ici : https://get.lemlist.com/71q26k7imwdl Dans ce nouvel épisode les Héros de la vente, j'invite Sébastien Louit, fondateur de Mondaycar. Nous verrons avec Sebastien comment réussir à exister sur un marché dominé par des acteurs gigantesques ? Nous analyserons : Comment étudier l'offre des grands acteurs pour la reconstruire en mieux Pourquoi ne pas se battre sur le prix Comment identifier une niche sous-adressée Pourquoi la vitesse d'acquisition est stratégique L'excellence client comme moteur de rétention Un épisode stratégique pour tous ceux qui veulent challenger des leaders installés.Retrouvez votre assistant commercial IA boosté par les 200 épisodes des Héros de la vente ici : https://chatify.fr/alexandre-waquierHébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
Send us Fan MailWe're celebrating our 100th episode of Get Amplified by bringing in Troy Stoll from Dynatrace (APAC), an energising leader who's lived what it really takes to make alignment stick. If you've seen strong teams slowed by silos, mixed metrics, or underlying friction, this is a clearer way forward. By aligning on a shared North Star and working back to remove friction between marketing, sales, services, and customer success, the APAC team is now executing with real pace and consistency. We get into why over-communication is a leadership responsibility, especially as teams evolve, new leaders join, and priorities shift. It's less about telling people what to do, and more about helping them understand why it matters and where they fit into the bigger picture.A big part of the story is the Switch change framework and why shared language matters more than most leaders realise. We break down its three core ideas: finding the bright spots (what's already working), shaping the path (making the right behaviours easier to follow), and motivating the elephant (tapping into what actually drives people to act). The shift here is simple but powerful: stop trying to fix everything, and start amplifying what already works. That's what shrinks change and helps it land faster across teams, cultures, and geographies.Troy also connects this to the Team Speed Check as a practical way to surface purpose, trust, clarity, and simplicity, so leaders aren't guessing what's going on, they're responding to reality.If you're looking for actionable ideas on cross-functional leadership, communication, and building trust that shows up in pipeline, renewals, and better customer outcomes, this one's worth your time.Subscribe to Get Amplified, share this milestone episode with a colleague.We would love you to follow us on LinkedIn! https://www.linkedin.com/company/amplified-group/
Most companies don't fail because of product, they fail because they never build a clear, repeatable sales system around a problem that actually matters. That shows up early when founders delegate sales too soon, chase broad markets without focus, and struggle to translate technical insight into customer urgency. In this conversation, Lou Shipley brings a career spanning door-to-door selling to leading and teaching at Harvard to break down what separates companies that scale from those that stall. He introduces frameworks like the “problem with the problem” and the “murder board,” while reinforcing a consistent theme: sales is not a downstream function, it is the organizing discipline of the business. For leaders trying to build a high-performance culture or evaluate their next move, this conversation clarifies what to look for and what to avoid. Lou Shipley is a three-time CEO, Harvard Business School professor, and author of Unlikely Entrepreneurs. He has led multiple startups and previously taught sales at MIT. Connect with Lou: LinkedIn Website Resources mentioned: Unlikely Entrepreneurs: Wins, Losses, and Crucial Lessons on Building Great Companies by N. Louis Shipley and Patricia Favreau Key takeaways from this episode: 00:00 – How Lou Shipley built his sales foundation on 100% commission 06:00 – The 30-second mistake sellers keep making and how it kills deals early 10:33 – Why Lou Shipley believes emotional connection to the problem changes everything 25:55 – Why founders who delegate sales too early almost always get it wrong 33:33 – A behind-the-scenes look at how great teams pressure-test their strategy before the market does 40:22 – The three questions that instantly expose whether a company is worth joining 44:25 – Why narrowing your ICP is the fastest path to real revenue growth, not a limitation 58:33 – The real reason most companies fail before they ever scale Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management
Vous passez des entretiens PMM… mais vous n'êtes jamais sûr(e) de comment vous devez vous préparer et ce que vous devez vraiment démontrer?Le Product Marketing est un métier pas toujours bien compris des entreprises qui recrutent.Résultat: les attentes sont souvent floues, les process varient d'une boîte à l'autre, et les candidat·e·s les plus compétent·e·s passent parfois à côté à cause d'erreurs évitables.Avec:Marion Darnet - co-fondatrice de Pachamama, collectif de recrutement spécialisé métiers ProductSébastien Millanvoye - fondateur de Graines de Produit, fractional PMM, auteur du Baromètre Emploi PMM 2025 (850+ offres analysées)Ecoutez le replay du live pour un tour de table sans langue de bois sur tout ce que vous avez toujours voulu savoir sur le recrutement Product Marketing, côté candidats et côté recruteurs.__Le 23 avril à 11h retrouvez en live Diffly, Diane (@Figures), Louise (@PMM For Good) et Julie (@Alma) en Live- 3 références du PMM en France parler de ce que font les meilleurs PMM différemment. Pour s'inscrire c'est par ici .__✅ Les erreurs classiques qui éliminent même les bons profils✅ Comment se préparer (vraiment) à un entretien PMM✅ Business cases: ce qui revient, ce qu'on attend, comment briller✅ Vendre un pivot de carrière sans se saborder✅ Négo salariale: timing, tactiques, erreurs à éviterChapitres03:00 État du Marché du Recrutement en Product Marketing06:04 Préparation à un Entretien en Product Marketing08:57 Cibler sa Recherche de Poste12:03 Spécialisation et Évolution des Rôles en Product Marketing15:01 Tendances et Colorations dans le Product Marketing18:05 Formation et Ressources en Product Marketing et IA21:06 Questions et Réponses sur le Product Marketing25:51 Les parcours variés vers le Product Marketing31:22 L'importance des certifications et formations en PMM38:13 Préparation aux entretiens et cas pratiques en PMM48:41 Perspectives d'avenir pour le Product MarketingRESSOURCES
What does it take to build a brand in B2B that people actually talk about? Udi Ledergor has a word for it. Courage. He was employee #13 at Gong. The first, and for a long time, only marketer. He joined when nobody had heard of them, with 11 paying customers and zero brand presence. By the time he stepped back, Gong was doing $300M ARR, had five of the Fortune 10 as clients, and had become one of the most recognisable names in B2B. He did it by building what he calls courageous marketing — the belief that attention only goes to brands willing to do something genuinely different. Not different for the sake of it. Different because playing it safe, copying competitors, and following the same templates everyone else follows is the surest way to be completely invisible. We sat down with Udi live in London, and the conversation went places we didn't expect.
Designing for Excellence: How AI is Transforming Sales Enablement—Insights from Laura FuIn the rapidly evolving world of sales, the integration of artificial intelligence is no longer a futuristic concept—it is a present-day imperative for staying competitive. In a recent episode of The Thoughtful Entrepreneur Podcast, host Josh Elledge sat down with Laura Fu, Head of Revenue Operations and Strategy at DevRev, to discuss the intersection of mechanical engineering, culinary precision, and modern sales strategy. Laura, the author of Designing for Excellence: Sales Enablement in the AI Native World, shares how high-growth organizations can leverage AI to automate the mundane while doubling down on the human elements that actually close complex deals. This episode serves as a strategic roadmap for leaders who want to move beyond the hype and implement AI in a way that truly augments the expertise of their sales professionals.Systems Thinking: Balancing Michelin-Star Rigor with AI VelocitySales enablement is often mischaracterized as a series of disconnected training programs, but true excellence requires treating it as a holistic system that integrates every department from product to marketing. Laura Fu explains that much like a Michelin-star kitchen, a successful sales organization relies on absolute consistency and predictability; every customer interaction must meet a specific brand standard, regardless of which representative is leading the call. By applying "systems thinking," leadership can build repeatable workflows where AI handles the high-velocity, routine tasks—such as call summarization, prospect research, and note-taking—freeing up the human reps to focus on high-value activities like deal qualification and nuanced relationship building. This balance ensures that technology serves as a lever for productivity rather than a crutch that replaces foundational sales skills.The shift toward an AI-native sales environment also demands a fundamental change in leadership engagement and coaching ratios. Effective change management is as much about people as it is about technology, requiring transparent communication to address fears of job displacement while clearly defining where human judgment must remain the final arbiter. Organizations that thrive in this era maintain low rep-to-manager ratios—ideally six or seven to one—to ensure that managers can provide the personalized coaching necessary to interpret the nuances AI might miss, such as tone, context, and unspoken buyer cues. By focusing on leading indicators like the quality of meaningful conversations rather than just lagging revenue metrics, leaders can guide their teams through the discomfort of AI adoption and build a culture of continuous experimentation.Ultimately, future-proofing a sales organization involves establishing strong foundational processes before layering on complex technology. AI moves at the speed of human adoption, meaning that the most advanced tools in the world are useless without a team that is trained to validate AI outputs and prioritize authentic, empathy-based relationships. Leaders must champion this integration by piloting new solutions with small groups, soliciting frontline feedback, and celebrating early wins to build momentum. When AI is used to accelerate research and eliminate administrative debt, it allows the sales force to return to what they do best: building the deep, credible rapport that serves as the bedrock of trust in every high-stakes transaction.About Laura FuLaura Fu is the Head of Revenue Operations and Strategy at DevRev and a seasoned tech leader with an unconventional background in mechanical engineering and culinary arts. Her diverse career path has instilled a unique appreciation for discipline, structure, and creativity in business operations. She is the author of Designing for Excellence: Sales Enablement in the AI Native World and the host of the State of the AI Union podcast, where she explores the impact of artificial intelligence on buyers, sellers, and investors.About DevRevDevRev is an AI-native platform designed to bridge the gap between product development and customer growth. By connecting developers with end-users and sales teams, DevRev helps organizations build more customer-centric products and streamline their revenue operations. The platform leverages advanced AI to provide real-time insights and automate workflows, allowing businesses to scale their excellence while maintaining a deep focus on the customer experience.Links Mentioned in This EpisodeDevRev Official Website: laurafu.aiLaura Fu on LinkedIn: linkedin.com/in/laurazfu/Key Episode HighlightsCulinary Discipline in Sales: Applying the rigor of Michelin-star kitchens to create repeatable, high-quality sales processes.Enablement as a System: Why sales success requires breaking down silos between product, marketing, and sales leadership.Augmenting vs. Replacing: Using AI for research and summarization while keeping human judgment at the center of deal qualification.The Manager's Role in the AI Era: The importance of maintaining a low rep-to-manager ratio for high-impact coaching and nuanced deal oversight.Change Management Strategies: Leading teams through technology adoption by prioritizing transparent communication and experimentation.ConclusionThe conversation with Laura Fu highlights that while AI is fundamentally changing the sales landscape, the core tenets of discipline, consistency, and human empathy remain the primary drivers of success. By treating sales enablement as an integrated system rather than a one-off program, organizations can harness AI to eliminate "busy work" and empower their teams to focus on strategic, high-impact engagement.More from The Thoughtful Entrepreneur
Most companies still treat sales enablement like a training department. Jason Gwilliam thinks that's exactly why their reps take too long to close. With 25 years in healthcare and med-tech, Jason has built enablement programs from the ground up at companies like Abbott, and he's seen firsthand what happens when enablement is treated as a true revenue system. In this episode, he breaks down how to measure enablement's ROI through time-to-competency and sales cycle compression, why marketing alignment is critically undervalued, and how AI coaching tools should help reps improve without being punitive. He also shares why fractional enablement roles are emerging as the next big trend.Jason Gwilliam is a sales enablement practitioner with over 25 years of experience in the healthcare and medical device industry. He began his career in the cardiac cath lab before moving into territory sales, where he earned President's Club recognition. Since 2008, Jason has built and led enablement programs at companies including Abbott, transforming traditional sales training into cross-functional revenue systems aligned with marketing, sales operations, and executive leadership. He is a vocal advocate for coaching over managing and for positioning enablement as a strategic business function. Connect with Jason on LinkedIn.Text us what you think about this episode!
Is AI creating advantage—or exposing inefficiency at scale? Kortney Harmon breaks down why 2026 won't be defined by better tools, but by better operations.As growth slows and teams shrink, firms can't outwork broken systems. Fragmented data, bloated tech stacks, and unclear workflows are quietly draining productivity—and AI is only accelerating the problem. The firms pulling ahead are doing less, better: integrating systems, tightening workflows, and turning scattered data into operational clarity.Discover why operational discipline—not more technology—is what will separate scalable firms from stagnant ones in 2026.______________________Follow Crelate on LinkedIn: CrelateWant to learn more about Crelate? Book a demo hereSubscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience
High-growth companies demand constant reinvention, yet most leaders underestimate how deeply roles, go-to-market models, and buyer behavior evolve over time. This episode explores what it actually takes to adapt at that level, from navigating internal resistance to aligning product and sales with how customers truly buy. Sahir Azam brings a rare operator-to-investor perspective, unpacking the realities of PLG to enterprise transitions, the cultural discipline required to scale sales, and how AI is reshaping both software and the sales function itself. The conversation also challenges common assumptions around SaaS models, tooling, and where value will accrue as AI infrastructure matures. Sahir Azam is a Partner at Index Ventures investing in AI infrastructure, and former Chief Product Officer at MongoDB where he led the Atlas transformation into a multi-billion-dollar platform. He brings a rare operator's perspective on building go-to-market discipline, scaling sales culture, and navigating the product-distribution balance that separates winners from founders who fail. Connect with Sahir: Index Ventures LinkedIn Get the Force Management framework for navigating product-go-to-market fit and building the sales discipline that separates scaling companies from those that fail: The Predictable Revenue Framework: Guide for Leaders Key takeaways from this episode: 00:00 – How Sahir Azam went from building MongoDB Atlas into a multi-billion-dollar platform to investing in the infrastructure shaping AI's next wave 06:24 – The secret to driving change inside a company before trying to win in the market 10:10 – What PLG and enterprise sales actually have in common when you design around the buyer 12:18 – What it's really like to move upmarket and why most companies underestimate the cultural shift required 23:50 – Sahir Azam's unexpected perspective on technical founders who struggle to scale 41:12 – A peek into where real value in AI is being built and why infrastructure is the leverage point 01:02:00 – What you can do right now to stay relevant as AI reshapes how top sellers operate Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management
Let us know how you're enjoying the show or ideas for any future topics!In honor of Women's History Month, Shawn Deane, Legal Counsel at Ametros, sits down with three accomplished leaders at Ametros: Allison Kelly, Chief Revenue Officer; Melissa Coleman, Senior Vice President of Marketing; and Tina Chirichiello, Vice President of Sales Enablement and Support. Together, they share their personal journeys into the insurance industry and to Ametros, reflecting on the moments that shaped their careers and inspired them to step into leadership. The conversation also explores the evolution of the insurance injury space as a traditionally male‑dominated industry and how progress and representation have continued to grow over time.The discussion goes deeper into leadership through the lens of motherhood, highlighting how parenting has influenced their leadership styles, perspectives on work‑life balance, and strategies for staying organized while managing demanding roles. In recognition of Women's History Month, the leaders emphasize the importance of mentorship, supporting and uplifting other women in the industry, and building strong personal and professional support systems. They close the episode by sharing thoughtful, empowering advice for young women entering their careers, offering encouragement on confidence, balance, and long‑term success.Ametros is changing the way injured individuals navigate healthcare by providing them with post-settlement medical management tools for their settlement funds. Ametros helps drive more simplified, secured, and supported settlements and saves money by working closely with injured workers, insurers, employers, attorneys, and Medicare to create a seamless experience.Learn how Ametros can support you.
Start by asking yourself: What am I good at? What do I love doing? And ultimately, what will I get paid for?In this episode, John is joined by Roderick Jefferson to have a real conversation about ambition, ego, and the true cost of success across our lives, relationships, and leadership. Together, they unpack the importance of slowing down, why constant hustle can come at a price, and the powerful lessons Roderick learned after experiencing a stroke.If you're at the stage where you're focused on building a legacy and discovering your deeper “why,” this episode will challenge and expand your perspective on what it really means to be successful.Want to equip yourself for success before it's too late? Visit www.jbarrows.com and learn how you can Make It Happen.What You'll LearnWhy work-life balance is a lieThe impact of taking a breakHow to use AI to your advantageUnderstanding ambition vs egoBuilding your own legacyRoderick Jefferson is an internationally recognized speaker, author, and thought leader who lives and breathes enablement. With more than 25 years of experience, he has held senior executive positions at companies such as Siebel, NetApp, Salesforce, Oracle, and others. He had delivered keynotes, guest lectures, webinars, and podcasts in fourteen countries at prominent events and conferences, sharing his vibrant and engaging insights with a worldwide audience. Roderick is an acknowledged thought leader in the enablement space and the author of Sales Enablement 3.0: The Blueprint to Sales Enablement Excellence™, an Amazon #1 New Release and best-selling book, and the Sales Enablement 3.0 Companion Workbook™, which guides organizations aiming to enhance their sales strategies through effective enablement practices.Connect with Roderick Jefferson:Website: https://www.roderickjefferson.com/ LinkedIn: https://www.linkedin.com/in/roderickjefferson/ Facebook: https://www.facebook.com/ThevoiceofRod/ Instagram: https://www.instagram.com/roderick_j_associates/?hl=en YouTube: https://www.youtube.com/channel/UCShK1i36e1AY1yVHHPh93wQ X: https://x.com/thevoiceofrod?lang=en Grab a copy of “Sales Enablement 3.0: The Blueprint to Sales Enablement Excellence” on Amazon: https://www.amazon.com/Sales-Enablement-3-0-Blueprint-Excellence/dp/1736190903 John Barrows is a sales trainer, speaker, and founder of JB Sales with over 25 years of experience in the industry. He has made hundreds of cold calls a week, led startups to acquisition, and trained high-performing teams at companies like Salesforce, LinkedIn, Amazon, and Okta. Through JB Sales, John focuses on practical sales execution—helping reps fill pipeline, close deals, and build trust with buyers in today's AI-driven sales environment.Connect with John Barrows:LinkedIn: https://www.linkedin.com/in/johnbarrows/ Instagram: https://www.instagram.com/johnmbarrows/ TikTok: https://www.tiktok.com/@johnmbarrows Check out John's Membership: https://go.jbarrows.com/ Join John's Newsletter: https://www.jbarrows.com/newsletter
If you treat AI as just tech or a tool, you're likely missing out on the true strategic benefit to your organization. Many leaders are waiting on IT, governance, or the “right stack” while competitors are already compounding gains through faster execution, better preparation, and tighter alignment. Marcy Stoudt returns to unpack why AI adoption starts with mindset, how productivity gains break without cross-functional integration, and why the next competitive edge will come from leaders who drive curiosity, coaching, and clarity in how their teams actually sell and hire. Marcy Stoudt is Founder of Revel Companies, where she advises revenue leaders on AI adoption, talent strategy, and organizational alignment. With deep experience in executive recruiting and sales leadership, she helps organizations shift from treating AI as a technology decision to embedding it into how work gets done across teams. Connect with Marcy: LinkedIn Website Get the Force Management framework for building AI-native revenue systems that drive repeatable execution and growth: The Predictable Revenue Framework: Guide for Leaders Key takeaways from this episode: 04:00 – Why AI adoption breaks when leaders treat it like a tech stack decision instead of changing how work actually gets done 14:17 – What CROs get wrong when they wait on IT to lead AI strategy while competitors move faster 23:00 – The daily discipline that separates leaders who are compounding AI advantage from those falling behind 30:00 – What it really looks like to use AI to create space, reduce noise, and improve how you think 39:40 – Where your real inefficiencies actually live and why your frontline already knows the answer 49:30 – What hiring looks like when every resume sounds perfect and signal gets harder to find 59:15 – Why AI is increasing the value of leadership fundamentals like alignment, coaching, and culture Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management
In this episode, Jason, Clara Johnson, and Nate Vogel dive into a high-energy sales enablement masterclass, unpacking how to build world-class programs that drive performance at scale using data, coaching, and customer-focused frameworks. Check out more free content and get coaching at https://outboundsquad.com.
In this episode of Talk Commerce, Tim Johnson discusses the evolving role of AI in workplace automation, the importance of effective prompting, and the need for tailored sales playbooks. He emphasizes the significance of subject matter experts in leveraging AI tools and the changing expectations of clients in terms of personalization. Tim also shares insights on the future of e-commerce and the rapid development of products in the market.AI is transforming workflows and automating processes.Effective prompting is crucial for maximizing AI tools.Sales playbooks need to be tailored to specific industries.Subject matter experts are essential for guiding AI use.Clients expect personalized interactions based on research.Personalization must be balanced with trust and accuracy.Rapid product development is becoming the norm in e-commerce.Companies must navigate the risks of quick market entry.Staying updated on AI advancements is vital for success.Engaging with clients on a personal level enhances relationships.Chapters00:00Introduction to Tim Johnson and His Role01:38The Evolution of AI in Workflows04:36Educating Teams on Effective Prompting08:16Tailoring Sales Playbooks with AI10:52The Importance of Subject Matter Experts13:39Understanding Client Expectations16:28Navigating Personalization and Trust18:24The Future of E-commerce and Rapid Development22:16Closing Thoughts and Shameless Plug
Geschätzte Lesedauer: 10 Minuten Herzlich Willkommen zum Vertriebsfunk! Heute sprechen wir über den absoluten Kern des Verkaufens. Folglich geht es um eine Frage, die richtig wehtut: Wie viel Zeit verbringen wir im Vertrieb eigentlich noch wirklich mit dem Kunden? Wenn du deine Vertriebseffizienz steigern willst, musst du deshalb genau hier ansetzen. Zwar drehen sich viele Vertriebsorganisationen im Kreis, dennoch gibt es Auswege. Die Kalender der Verkäufer sind randvoll und die Mitarbeiter arbeiten bis spät in die Nacht. Trotzdem stimmt der Output einfach nicht. Warum? Weil sie sich mit allem beschäftigen – nur leider nicht mit der aktiven Marktbearbeitung. Zunächst müssen wir folglich das System fixen, damit dein Vertrieb wieder richtig angreift! Der 1-Stunden-Verkäufer: Die bittere Realität im B2B-Vertrieb Laut dem "State of Sales"-Report von Salesforce verbringen Verkäufer weltweit im Schnitt nur etwa 40 % ihrer Arbeitszeit mit echtem Verkaufen. Das allein ist schon kein Ruhmesblatt. Darüber hinaus glaube ich, dass es im deutschen Mittelstand bei komplexen B2B-Lösungen noch viel düsterer aussieht. Wenn du demzufolge deine Vertriebseffizienz steigern möchtest, müssen wir uns die nackten Zahlen ansehen. Die harte Mathematik der Vertriebszeit Lass uns dafür mal eine einfache Rechnung aufmachen: Erstens haben wir einen Top-Verkäufer mit einer 38-Stunden-Woche. Ziehen wir davon 30 Tage Urlaub, im Schnitt 15 Krankheitstage in Deutschland und etwa 10 Feiertage ab. Somit landen wir bei rund 1.500 Nettostunden Arbeitszeit im Jahr. Jetzt stellt sich die entscheidende Frage: Wie viel von diesen 1.500 Stunden verbringt dieser Verkäufer proaktiv beim Kunden? Meine Schätzung für die meisten mittelständischen Unternehmen lautet: Es sind deutlich unter 20 Prozent. Infolgedessen sprechen wir von gerade einmal 300 Stunden im Jahr. Das sind lächerliche 6 Stunden in der Woche oder genau 1 einzige Stunde am Tag, in der wirklich verkauft wird. Der ganze Rest verschwindet stattdessen in einem vertriebsorganisatorischen Niemandsland. Wir sprechen hierbei explizit nicht von faulen Mitarbeitern! Vielmehr handelt es sich um extrem fleißige Verkäufer, die jedoch in einem furchtbar ineffizienten System gefangen sind. Wenn du den B2B Vertrieb optimieren willst, musst du erkennen: Die Kalender sind zwar voll, aber die Marktwirkung ist schlichtweg nicht vorhanden. Warum Verkäufer nicht verkaufen: Die Support-Falle Im deutschen B2B-Umfeld packen wir unseren Verkäufern außerdem immer mehr Aufgaben auf den Schreibtisch, die absolut nichts mit der Kundenkontaktzeit zu tun haben. Beispielsweise koordiniert der Vertriebler im Maschinenbau plötzlich Serviceeinsätze oder klärt Zollprobleme. Im IT-Systemhaus mutiert der Verkäufer nach dem Abschluss oftmals zum Projektleiter. In der Pharmabranche geht wiederum unendlich viel Zeit für regulatorische Abstimmungen drauf. Das Resultat? Die Mitarbeiter kommen abends völlig erschöpft nach Hause. Obgleich sie "super busy" waren, haben sie sich faktisch nicht mit dem Markt beschäftigt. Es gab demnach keine Neukundenakquise, kein strategisches Prospecting und keinen echten Fortschritt in der Pipeline. Lost Opportunity Costs: Der unsichtbare Profitkiller Wenn wir darüber sprechen, die Vertriebseffizienz zu steigern, müssen wir zwangsläufig über Kosten reden. Die höchsten Kosten in deinem Vertrieb sind nämlich nicht die Gehälter deiner Key Account Manager. Es sind ebensowenig die Firmenwagen oder die teuren CRM-Lizenzen. Stattdessen sind die höchsten Kosten die sogenannten Lost Opportunity Costs. Das Verrückte daran ist: Diese Kosten tauchen in keiner Bilanz und in keiner GuV auf. Kein Dashboard der Welt zeigt dir den 2-Millionen-Euro-Deal, den ihr nie gewonnen habt, weil dein Verkäufer schlichtweg keine Zeit hatte, den Kunden überhaupt anzurufen. Das Geschäft, das uns folglich entgeht, weil wir intern feststecken, ist der wahre Preis für mangelnde Vertriebseffizienz. Tooth-to-Tail-Ratio: Was wir vom Militär lernen können Lass uns infolgedessen einen Blick auf das Militär werfen. Dort gibt es die sogenannte "Tooth-to-Tail-Ratio" (Zahn-zu-Schwanz-Verhältnis). Man schaut sich an, wie die Truppe verteilt ist: Wie viele Soldaten sind vorne an der Front ("Tooth") und kämpfen, und wie viele Leute sorgen im Hintergrund ("Tail") durch Support dafür, dass die Frontkämpfer überhaupt zubeißen können? Im Irakkrieg hatte die US-Armee beispielsweise teilweise eine Quote von 1 zu 8. Das heißt konkret: Auf einen kämpfenden Frontsoldaten kamen acht Support-Soldaten. Diesen Gedanken müssen wir unbedingt auf den Vertrieb übertragen! Wie schaffst du es demzufolge, deine Verkäufer "vorne an der Front" – also beim Kunden – zu halten? Welchen Support kannst du ihnen geben, damit sie aktiv den B2B Vertrieb optimieren können? Der A-Player-Tax-Effekt Ein weiteres massives Problem stellt der A-Player-Tax-Effekt dar. Deine besten Verkäufer bekommen naturgemäß die größten, wichtigsten und schwierigsten Kunden. Sobald sie diese Kunden gewinnen, behalten sie sie selbstverständlich auch in der Betreuung. Das Problem daran: Diese komplexen Großkunden verursachen extrem viel interne Arbeit, wie etwa Abstimmungen oder Projektmanagement. Dies führt letztlich dazu, dass deine absolut besten Jäger nach einiger Zeit zu den bestbezahltesten Sachbearbeitern deines Unternehmens degradiert werden. Sie managen infolgedessen nur noch den Bestand und haben keine Zeit mehr für Angriffe auf neue Ziele. 3 Hebel, um sofort die Vertriebseffizienz zu steigern Wie kommen wir nun aus dieser Falle heraus? Es funktioniert jedenfalls nicht, wenn du dich einfach vor die Mannschaft stellst und rufst: "Leute, ihr müsst jetzt mehr Termine machen!" Das System muss zuerst gefixt werden. Deshalb sind hier drei erprobte Hebel, die du diese Woche noch umsetzen kannst. Hebel 1: Die radikale Not-To-Do-Liste Mache zunächst mit deinem Team eine Kalenderübung: Schaut euch die Termine der letzten vier Wochen an. Was davon war wirklich "Outbound" und somit proaktive Marktbearbeitung? Wenn das unter 20 % liegt, habt ihr folglich ein massives Problem. Ihr müsst stattdessen dringend Freiräume schaffen. Dazu erzähle ich gerne die Geschichte von John McMahon (Autor von "The Qualified Sales Leader"). Als er eine neue Position als Vertriebsleiter antrat, fand er den Schreibtisch seines gefeuerten Vorgängers überladen mit Formularen und internen Anforderungen vor. Was hat er daraufhin getan? Er holte den Hausmeister mit einer riesigen Mülltonne und hat schlichtweg alles weggeschmissen. Der Fokus auf das Wesentliche Er hat sich anschließend einen großen Mülleimer unter sein Posteingangsfach gestellt. Danach ist er raus zu seinen Leuten gefahren, um sie beim Verkaufen zu unterstützen. Immer wenn er zurückkam und interne Formulare im Eingang lagen, kippte er sie konsequent in den Müll. Wenn sich schließlich jemand beschwerte, fragte er: "Ist das wirklich wichtig für mich, um mein Vertriebsziel zu erreichen?" Meistens lautete die Antwort darauf: Nein. Merke dir aus diesem Grund diesen Satz: Umsatz ist der ultimative Schutz gegen Bürokratie. Wenn die Umsätze und die Marge stimmen, sind alle anderen Probleme im Unternehmen zumeist leicht zu lösen. Schmeiß deswegen die sinnlosen internen Meetings raus und baue eine harte Not-To-Do-Liste! Hebel 2: Realistische Kapazitätsplanung Du kannst die Vertriebseffizienz obendrein nicht steigern, wenn die Verteilung der Accounts keinen Sinn ergibt. Wenn du einem Verkäufer beispielsweise 500 Accounts ins Gebiet gibst, wird er diese niemals proaktiv bearbeiten können. Selbst wenn er 80 % Kundenkontaktzeit hätte, ist das physisch völlig unmöglich. Du musst dementsprechend Kapazitäten planen und knallharte Prioritäten setzen. Erinnere dich diesbezüglich an das Beispiel der Firma Würth: Setz jemanden in ein Gebiet. Wenn er die Ziele erreicht hat, teile das Gebiet in der Mitte durch, setz einen zweiten Verkäufer rein und gib beiden das gleiche Umsatzziel wie vorher. Plötzlich müssen und können sie sich viel intensiver mit den Kunden beschäftigen, weil die Kapazitäten nun passen. Hebel 3: Sales Cadence (Der Vertriebsrhythmus) Der wichtigste Hebel, um die Kundenkontaktzeit zu erhöhen, ist schließlich die Sales Cadence. Der Vertriebsleiter gibt dabei den Takt vor. Das bedeutet jedoch nicht "noch mehr Meetings", sondern vielmehr wenige, aber extrem verlässliche Rituale. Ein starkes Ritual ist hierbei das Monday-Sheet. Am Montagmorgen füllt jeder Verkäufer folgende Punkte aus: Welche neuen Kunden (Logos) werde ich diese Woche proaktiv angehen? Welche laufenden Deals werde ich diese Woche aktiv einen Schritt in der Pipeline nach vorne bringen? Wie viel neues Pipeline-Volumen werde ich aufbauen? Was werde ich diese Woche final abschließen? Was ist mein absolutes Top-Ziel für diese Woche? Dieses Sheet geht transparent an das Team und an andere Abteilungen, um Synergien zu nutzen. Das schafft folglich ein ganz anderes Commitment. Zudem musst du wöchentliche 1-on-1-Gespräche führen: Wo blockiert es? Führe obendrein einen Pipeline Generation Day ein: Das ganze Team blockt sich einen halben Tag. Es gibt in dieser Zeit keine E-Mails, und Handys werden umgeleitet. Alle machen nichts anderes als Akquise. Das wirkt schlichtweg wahre Wunder! Der Flywheel-Effekt: Wenn das Schwungrad greift Wenn du diese Schritte gehst, wirst du bald den Flywheel-Effekt (Schwungrad-Effekt) erleben. Am Anfang kostet es zwar wahnsinnig viel Energie, die alten Muster aufzubrechen und das Schwungrad in Gang zu setzen. Es ist anstrengend, "Nein" zu internen Meetings zu sagen. Aber wenn das Schwungrad erst einmal in Gang ist, baut ihr rasch Momentum auf. Plötzlich wächst die Pipeline merklich. Die Calls machen Spaß, außerdem feuern sich die Leute gegenseitig an. Ihr bekommt Termine bei Accounts, bei denen ihr jahrelang abgeprallt seid. Das System läuft fast von alleine, und die Energie im Team explodiert regelrecht. Befreie daher deine besten Verkäufer aus der Sachbearbeiter-Falle. Entlaste sie durch kluge Vorqualifizierung oder Sales Enablement. Sorge letztendlich dafür, dass sie wieder angreifen können. Lass uns was draus machen! Guck dir deinen Kalender für nächste Woche an und streiche gnadenlos alles raus, was nicht dem Kundenkontakt dient. Deine Kunden werden es dir danken – natürlich mit mehr Umsatz. Gib alles! Bis zum nächsten Mal, Dein Christopher Funk Ausgewählte Links zur Episode Lass uns reden: Dein kostenloses Strategiegespräch mit Chris Alle weiteren Folgen vom Vertriebsfunk Podcast Personen in dieser Folge Christopher Funk bei LinkedIn
Points of Interest 00:00 – 03:21 – From UGURUS to E2M: Brent Weaver shares how he went from coaching thousands of agencies at UGURUS to becoming CEO of E2M Solutions after the DigitalOcean chapter ended. 03:35 – 04:51 – What makes E2M different: Marcel frames E2M as a standout white-label partner, and Brent explains why serving only agencies creates sharper focus on partner success. 04:51 – 08:16 – Process flexibility as a moat: Brent contrasts “one standardized process” versus adapting to each agency partner's SOPs and tools and why fitting into the partner's workflow improves outcomes. 08:27 – 10:08 – Why anti-fragility matters right now: Marcel connects E2M's adaptability to the broader need for agencies to stay resilient through another major disruption cycle. 10:08 – 12:01 – Defining anti-fragility in business terms: Brent explains anti-fragility as building a business that can withstand shocks by avoiding fragility drivers like thin margins and operational vulnerabilities. 12:01 – 15:53 – Practical fragility reducers: Brent outlines concrete levers, higher margins as a buffer, less debt, fewer single points of failure, and building teams and systems that scale. 13:29 – 15:53 – Perennial value drivers: Brent argues agencies should anchor decisions to what clients always want, faster delivery, lower cost, and higher quality and certainty, regardless of the economy. 15:53 – 18:01 – Investing under uncertainty: Marcel reframes strategy as betting on what will not change and asks how agencies can choose investments that will keep paying dividends. 18:01 – 22:44 – AI audits, not shiny tools: Brent describes E2M's AI assessment approach as constraint-hunting, then using automation and process optimization to reduce friction and accelerate results. 23:08 – 25:02 – High-impact AI use cases: Brent lists repeatable agency wins, lead research and sales prep, proposal and scope automation, and workflow-friendly tooling like Slack-based automations. 25:02 – 26:45 – Client reporting as a force multiplier: Brent highlights AI-driven reporting and analysis, using chat interfaces connected to analytics data to produce consistent client insights faster. 39:51 – 41:13 – Where to learn more: Brent shares where to find E2M Solutions and the Vistara AI event, including the May 11–13 Austin dates and the waitlist link. Show Notes List Agentic workflows - AI workflows E2M actively run for 50+ agencies - ready to plug into your delivery, sales, and operations E2Msolutions.com Vistara AI Event @ Austin, Texas on May 11-13, 2026 Brent's LinkedIn Love the Podcast Leave us a review here. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, Jason talks about why sales leaders must partner with enablement to drive real culture change and shares three lessons from top teams—becoming a trusted advisor, sharing the stage with reps, and prioritizing manager enablement over rep-only training. Check out more free content and get coaching at https://outboundsquad.com.
Pour un fois, je suis toute seule face à vous pour analyser les apprentissages communs partagés par les leaders du Product Marketing interviewés dans cette dernière saison.Les invité.es de la saison 6 :Julien Sauvage, CMO chez Cordial, ex VP PMM Clari et GongJulie Shaffer, PMM Director chez SmartlyBertrand Hazard, Consultant PMM, Ex VP PMMShannon Vettes, CEO & CPO chez UsersnapAxel Kirstetter, VP PMM chez GuidewireHarvey Lee, Fractional PMM & Advisor, Ex VP PMM chez Product Marketing AllianceÀ travers leurs parcours et leurs prises de position, une vision plus exigeante du métier se dessine.Mes 5 apprentissages :Le rôle PMM reste mal comprisLien entre PMM et revenuClarté et simplification comme levier stratégiqueLes parcours non linéairesFocus marché vs focus produitJ'espère que ce nouveau format vous plaît, n'hésitez pas à m'écrire sur Linkedin pour me dire ce que vous en avez pensé ! ça me fait toujours hyper plaisir de lire vos retours.INVITATION WEBINAR: On se retrouve le 26 février à 11h pour parler de feedback-loop et Voice of Customer? Pour en savoir plus et s'inscrire c'est iciDurant ce webinar, nous analysons comment les équipes B2B peuvent reconstruire une compréhension commune de leurs acheteurs à partir de la Win-Loss analysis, plutôt que de multiplier les signaux fragmentés. Une approche concrète pour aligner Sales, Marketing et Product autour d'une même réalité business.RESSOURCES
Most B2B companies don't lose because they lack opportunity. They lose because they try to be everything to everyone.In this episode of Content Amplified, Amie Milner, EVP of Marketing and Sales Enablement at Abstrakt, breaks down how a focused niche attack strategy fuels predictable pipeline growth—and why specialization, not scale, drives stronger close rates.Amie shares how Abstrakt grew into an $80M business by narrowing its focus, aligning sales reps to specific industries, and telling one powerful story instead of a hundred diluted ones. If you've ever struggled to say no to a prospect, clarify your ICP, or align marketing with sales development, this conversation will sharpen your thinking.Because when you stop casting randomly and start targeting intentionally, momentum follows.What you'll learn in this episode:Why one strong case study can outperform dozens of generic proof pointsHow to identify your most profitable niche using revenue fit, service fit, and stickinessThe difference between casting a wide net in digital—and staying hyper-focused in outboundHow to align SDRs and sales reps to industries where they naturally winWhy exclusivity can strengthen your pitch and improve close ratesWhen to say no to a prospect (and why it protects both sides)How to expand into adjacent industries without losing focusGuest Bio: Amie MilnerAmie Milner is the EVP of Marketing and Sales Enablement at Abstrakt, a B2B business growth company serving more than 2,000 clients across the U.S., Canada, and the U.K.Over the past decade, Amie has worked her way up from SDR to executive leadership, building Abstrakt's sales enablement department from the ground up and leading marketing, digital strategy, and sales development under one unified vision. Her unique vantage point across marketing, outbound sales, and enablement allows her to create alignment most organizations struggle to achieve.Amie specializes in industry-focused growth strategies, outbound pipeline development, and building predictable revenue systems for small to mid-sized businesses.Connect with Amie:Amie's LinkedIn profileAbstrakt's WebsiteText us what you think about this episode!
A modern sales enablement strategy is no longer about quarterly training or feature decks. In fast-moving AI markets, credibility is fragile, buyers are overwhelmed, and sales teams need real-time learning to stay relevant. In this episode of the B2B Sales Trends Podcast, we explore how enablement, go-to-market strategy, and outcome-based selling must evolve when markets change weekly. In this episode, Harry Kendlbacher sits down with Phil Manez, VP of Go-To-Market Execution at VAST Data, to unpack how modern sales teams can stay credible when products, markets, and customer expectations evolve faster than ever. Drawing from real examples in AI-driven environments, Phil shares how enablement, messaging discipline, and execution come together to support confidence in selling.
In this episode, Jason Bay sits down with Rippling's VP of Sales Enablement, Jonas Master to explore how effective sales training, paired with clear priorities, measurement, and reinforcement, drives real behavior change and consistent performance gains. Check out more free content and get coaching at https://outboundsquad.com.
Sales technique today is about impact, not activity. In this Best Of episode, we break down high performance in sales, sales enablement best practices, and buyer psychology - including how AI in sales enablement is reshaping modern B2B selling. On the B2B Sales Trends Podcast, host Harry Kendlbacher sits down with Brian North, Sr. Vice President of Strategic Brand Partnerships at Hearst, to unpack why most sales strategies fail in execution - and what separates teams that sustain high performance. This is a conversation from our archive we're resurfacing because its insights on sales techniques, sales enablement, and AI in sales enablement are more relevant than ever.
In this episode of Disruption/Interruption, marketing veteran Ed Locher pulls back the curtain on B2B marketing's biggest lie: that the MQL machine actually drives growth. As CMO of PureFacts Financial Solutions and author of "Digital Transformation: People, Process and Technology," Ed reveals why 15 years of marketing automation created a sugar rush that's now crashing, and how AI can help fix it without repeating the same mistakes. This is a no-holds-barred conversation about emotional connection, the 95% of buyers marketers ignore, and why marketing tenure averages just 18 months. Four Key Takeaways: The MQL Mirage Is Built on a Lie 8:56Marketing automation promised accountability through MQLs, but overdelivering on MQL targets quarter after quarter never translated to actual revenue growth. The entire system targets only the 5% of the market ready to buy right now—ignoring the 95% who need demand creation, not demand capture. B2B Buying Committees Have Tripled in Size 16:30The buying committee for enterprise B2B purchases has exploded from 5 people to 16. You can't build credibility and trust with 16 stakeholders through email sequences—you need emotional connection and personalized storytelling that speaks to each person's specific drivers (CFO cares about ROI, compliance cares about regulations, operations cares about not making headlines). AI Raises the Floor, Not the Ceiling 29:59AI protects terrible marketers from themselves by raising the quality floor, but it hasn't raised the bar for great marketing. The real opportunity lies 3-4 standard deviations above the mean—where human empathy, emotional triggers, and genuine understanding of customer pain create outsized impact that AI can't replicate. Marketing Attribution Is a Myth 44:13There will never be a "cast iron steel rod of attribution" connecting marketing activities directly to purchases. Marketers who work for leadership that doesn't understand this are doomed to 18-month tenures, chasing MQL targets that deliver short-term sugar rushes followed by revenue crashes. The rare CEO or investor who recognizes this broken motion is the problem—not the marketer—creates space for real growth. Quote of the Show (44:13):"There will never be a cast iron steel rod of attribution that says marketing did X, which led to this person buying something. It just doesn't work that way.” — Ed Locher Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome. Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval Ways to connect with Ed Locher: LinkedIn: https://www.linkedin.com/in/edlocher/ Company Website: https://purefacts.com How to get more Disruption/Interruption: Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.
Guest: Samantha Phillips Guest Bio: Samantha Phillips is the Sales Enablement Manager at SHI International, leading strategic initiatives across Commercial and Public Sector divisions. With over five years of enablement experience in high-volume IT sales, she builds scalable onboarding programs, develops impactful training, and drives process improvements that boost sales performance. Samantha partners with sales and technical leadership to coach enablement teams, ensuring sellers are equipped for success. Her programs have achieved high satisfaction scores and retention rates, reflecting her commitment to results and culture. Samantha is passionate about creating engaging learning experiences and fostering professional growth. She is recognized for her collaborative approach, problem-solving skills, and dedication to elevating sales teams. Connect with her on LinkedIn: linkedin.com/in/phillips-samantha Key Points: Background & Career Path Samantha Phillips started her career in sales at SHI, not enablement. She transitioned into sales enablement after networking with the enablement team and being encouraged to apply. Her enablement experience includes Sales enablement trainer (onboarding & workshops), Program manager, and Sales enablement manager (for the past 3 years). She values continuous learning and has worked across nearly all aspects of sales enablement. Why Sales? Samantha entered sales after moving to Austin and being drawn to the energy and culture of sales, the competitive environment, the ability to build her own book of business, the people and fast-paced atmosphere were the biggest drivers. What Sales Enablement Is (and Is Not) Sales enablement has evolved beyond traditional L&D (Learning & Development). It is no longer just training or professional development. Modern sales enablement focuses on driving the sales process, helping sellers close deals faster, improving sales productivity and developing the right mindsets and behaviors. L&D serves the whole organization; sales enablement is specific to the sales org. What Sellers Need to Be Equipped for Success The most critical focus is a customer-centric approach. Relationship-building is more important than just "getting the meeting." Sellers should aim to become a trusted resource, not just a vendor, build long-term customer relationships and short-term wins are easy; long-term relationships drive sustainable success. Cold Calling & Prospecting Philosophy Samantha agrees that meetings matter—but they should be pursued with strategy and value, not just metrics. Effective prospecting requires researching what matters to the customer, understanding why it matters, and clearly articulating value. Cold calling without value is just "throwing things at the wall." Role of Sales Enablement Tools Tools include CRM, internal systems, data resources, and content. Sellers must first be exposed to tools early (despite information overload). Enablement focuses on high-level understanding of frameworks and strategies and application, especially through role play. Role playing helps sellers sound natural and authentic, avoid reading scripts and build conversational confidence. AI is increasingly used to support practice and application. Skill retention requires ongoing practice—like muscle memory or sports. Research & Preparation Sellers should deeply research their customer and the customer's customers. Understanding the full ecosystem helps sellers communicate broader value. This approach resembles a modern, automated version of a sales readiness checklist. Driving Tool Adoption (Especially CRM) Tool adoption fails when middle managers aren't bought in. Success requires buy-in at all levels: Executives, Sales enablement, Middle managers and Sellers. Managers must reinforce tools during one-on-ones and team meetings. Enablement should test tools with pilot groups, gather feedback and adjust based on real usage. Sometimes tools don't fail—they're just being used differently than expected. "Fail forward" and pivot based on how sellers actually work. CRM Challenges & the Future CRM resistance is common across sales organizations. Current problems include complexity, too many fields/tabs and poor usability. Samantha believes CRM is entering a new phase, driven by AI with more automation, less manual input and more "behind-the-scenes" functionality. The future of CRM should reduce friction for sellers. What Samantha Loves About Sales Enablement Creativity in approaches and problem-solving Different strengths across sellers, managers, and trainers Freedom to experiment, test, and learn A "fail forward" mindset What Drives Her Crazy People who don't try or limit themselves Sellers and leaders who stay stuck in their comfort zones Seeing people underestimate their potential Belief that even 1% improvement per day can be transformational Final Takeaway Growth—in sales and enablement—comes from stepping outside your comfort zone, practicing consistently and being open to feedback and change. Sales enablement succeeds when it blends strategy, application, mindset, and leadership buy-in. Guest Links: LinkedIn: https://www.linkedin.com/in/phillips-samantha/ About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus, and revenue generation experts. Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. If you are a business owner or sales manager with an underperforming sales team, let's talk. Click here to schedule a time. Please subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Instagram, and check out our website at https://gosalesology.com/.
Riley Rogers: Hi, and welcome to the Win/Win Podcast. I’m your host, Riley Rogers. Join us as we dive into changing trends in the workplace and how to navigate them successfully. According to the State of Sales Enablement 2025 Report, 20% of organizations see the sales process as a key strategic priority. So how can you optimize your sales process and drive higher win rates for your team? Here to discuss this topic is Aaliyah Patel, senior specialist, customer marketing at Ansell. Thank you so much for joining us. Aaliyah. I’d love if you could start by telling us a little bit about yourself, your background, and your role. Aaliyah Patel: Absolutely. Well, thank you for having me. My name is Aaliyah Patel. I’m a senior customer marketing specialist here at Ansell, where I’m a part of the customer marketing team. My role really centers on leading our sales enablement in digital MarTech operations, so ensuring that our systems, processes, and data flows that support our go-to market motion are aligned, connected, and easy for our teams to use. A large part of that includes overseeing the digital tools like Highspot in our tech stack, supporting content governance and building scalable frameworks that help reps access the right insights, messaging, and assets across the buyer journey. The goal is to ultimately empower sellers and partners with the clarity tools and visibility they need to drive growth and deliver consistent customer experiences. RR: Just from what you mentioned there, it sounds like we have quite a lot of ground cover in terms of your experience, your background, and then the work that you do with Highspot. Before we kind of jump too far into the deep end there, I always kinda like to start by getting a sense of the environment that you’re working in. So I know that Ansell manufactures and distributes a really wide range of products. What are some of the unique challenges that go-to-market teams face when selling in this environment? AP: Absolutely. So, Ansell serves an extremely diverse markets, so anything from industrial safety to scientific to healthcare. And each customer group has different expectations, buying cycles and safety requirements. Reps often need to shift between very different conversations throughout the day. And the challenge isn’t necessarily complexity, it’s clarity. Reps need to quickly position the right solution, especially when our portfolio is broad and customers span multiple industries with unique needs. There’s also the constant need to stay current on new product developments and differentiators across categories; our priority has been making sure that our teams have a unified way to access information, understand messaging, and communicate competently no matter what business they’re supporting. RR: I love the shift that you mentioned there: it’s not necessarily complex, instead the challenge is making things clear and easy to navigate because yes, there’s a lot going on. You can’t change that, but you can pull certain levers to make it a little bit easier for your teams. Knowing that’s kind of where you’re at, I’d like to turn towards some of the actions that you and the team are taking. So, what are some of the key go-to-market initiatives that you’re focused on? And then how are you enabling reps to find clarity in Ansell’s sales environment. AP: A major focus for us has been simplifying how our teams access and leverage content to drive more consistent, confident customer conversations. We’ve strengthened our content governance, we’ve centralized materials, and we’ve made it much easier to connect the right message to the right audience. We’re also aligning more closely with sales to ensure that our go-to market initiatives are really grounded in real customer challenges. Whether through targeted campaigns, sharper product positioning, or ongoing training and enablement, everything that we do is centered on helping our teams articulate our value across the diverse markets and products that we sell in. We’re seeing the impact of that work in real time: We’ve had over a hundred thousand content views with almost a 90% reoccurring usage rate, which tells us that the structure we’ve put into place is resonating and helping our teams move faster and stay aligned. RR: I love that you came in with the data to back it up—actually, not just the data to back it up but great data to back it up. That’s super impressive, especially knowing that you guys are a little bit early in your journey, that you’re already finding that significant success. One of the things that we’ve heard is that a key focus is the sales process. So in your experience, what are some of the essential building blocks for creating a sales process that’s driving these business results that you’re seeing? AP: For us, the foundation comes down to three things, so it’s simplicity, alignment, and insights. When you bring clarity, consistency, and real data together, you create a process that’s scalable, repeatable, and tied to business outcomes, and it allows teams to adapt their approach, depending on the customer segment that they’re working with that day. RR: I think you touched on some really compelling aspects there, and I think I’d be curious to double click into a little bit more of what you said and about how you’re bringing some of those building blocks to life, especially with a platform like Highspot. So, can you talk about the role that an enablement platform plays in helping you streamline that sales process? AP: So the value is truly structure and connection. An enablement platform brings content, people, and insights together, and it gives everyone one place to operate from. It reduces the time the seller spends searching for materials; it makes sure that our messaging is aligned across our campaigns and launches, and it also creates visibility into what resonates in the field. So, it’s truly become the backbone of how we support consistent execution across the buyer journey. RR: I always love to hear that consistency is kind of what’s coming out of your usage of an enablement platform. I think that’s really the goal, right, to help standardize your messaging and bring consistency to your teams. I would love to dig a little bit deeper into that and kind of the benefit that you see of partnering with Highspot. How does this partnership help you drive some of those core initiatives? You touched on this a little bit already. AP: Partnering with Highspot has been incredibly valuable because it gives us a partner who truly understands the complexity of a modern go-to market environment that helps us operationalize our strategy in a really scalable way. For us, the benefit is twofold. First, Highspot provides the structure we need to centralize our content, our launches, our campaigns, and our customer facing materials, so our field teams can execute with confidence. It creates alignment across marketing and sales, which is essential when you’re supporting multiple markets and product categories. Second, the partnership helps us accelerate our core initiatives. Whether we’re rolling out new product messaging or enabling our teams on evolving customer needs or programs, Highspot gives us the platform, analytics, and support to execute and quickly measure the impact. We’re not just using the platform, but we’re truly maximizing it, and the collaboration has helped us build stronger governance, improve adoption, and really tie our go-to market strategy back to real behavior and engagement. It allows us to deliver a more consistent story, support our reps with clarity, and really create a unified experience across every touchpoint. RR: That certainly makes me, and I think all of our teams happy to hear. One of the things that’s really interesting about what you said is that earlier you gave us the data to kind of back it up and say that yes, we’re seeing these things anecdotally, but we’re also seeing them empirically. Thinking of that data, I know that it kind of speaks for itself when it comes to the work that you and the team are doing, but we’ve heard that Digital Rooms have been a key driver in your enablement strategy and in your strategy with Highspot. In just 90 days you’ve generated like 3,000 views with your Rooms. How have you and your teams been leveraging Digital Rooms? Can you talk to us about what impact you’ve been seeing so far? AP: Digital Rooms have become a core part of how we help our teams go to market. We use them to create curated experiences that package our messaging assets and resources into a structured, easy-to-navigate format that aligns with the story we want to deliver so reps can use them to deliver a clear and consistent narrative and everything they need is in one place. This helps our teams guide customers and partners through a cohesive experience. That visibility supports stronger account planning, more intentional communication, and better alignment with customer needs. The engagement has been strong. We’ve created over 500 Digital Rooms with an average of 30 minutes of viewing time per Room. Some have accumulated between 20–60 total hours of engagement, and several have been shared externally more than 40 times, which shows us that our customers and partners are engaging with the content in meaningful ways. RR: I love to hear how you’re using that Digital Room scorecard to keep a pulse on how they’re performing out in the wild. When you are supplying go-to-market teams with these Digital Rooms, is it the marketing team that’s building them? And if so, what kind of use cases are you building for? AP: It’s in partnership with both marketing and sales, so we can help them create them if they’d like, but then they also have full autonomy to go and create them themselves for their specific customers. Use cases can include any specific interactions, follow-ups, trade shows, anytime that they’re meeting, any one-to-one interactions that they’re having, and any time that we want to consolidate a bunch of product brand information all into one curated microsite. RR: Okay, fantastic. I’m always a little bit curious about who owns those things, how you’re kind of building templates, and what you’re building for. I’d like to maybe switch gears from the digital rooms arena, knowing that you have the fun but kind of challenging job of being Highspot's solution owner for Ansell. In that role, your major job is to drive adoption and effective usage of the platform. Just a few months after launch, you’ve already reached a really astounding 85% adoption rate in Highspot, which—when you think about the breadth of behavior change that needs to be done—is super impressive. What are some of the best practices, if you have any that you could share, that helped you drive that adoption right off the bat? AP: I love change management and it makes it super fun. Our approach has been focusing on education consistency and advocacy, so we spent a lot of time with each of the different teams, showing them how to use the platform and how it connects to their daily workflows. We essentially made it the single source of truth for our campaigns, launches, and content. So it became more of a habit and not an extra step. Our marketing team members and super users have also played a pivotal role in reinforcing usage, sharing wins, and hosting their own one-to-one training sessions with different groups. Today we have an 85% recurring usage rate and strongly weekly recurring engagement from all of the different teams across the organization. RR: Well, that’s fantastic to hear. I mean, clearly you guys are doing all of the right things, and I know you're—like you’ve kind of alluded to here—keeping a really close pulse on those outcomes with weekly check-ins and things like that. I also know that each quarter you’re putting together a presentation highlighting major wins and how things are going. Since implementing Highspot, what key results have you achieved and are there any particular wins or achievements you’re particularly proud of that you could share with us? AP: We’ve seen strong engagement and alignment across the organization. We have over a hundred thousand content views and over 3000 external shares. 47% of our viewed content has been tied to opportunities. So truly, the materials that we’re producing fit into the real conversations that are happening. Our top 10 assets have also shown strong engagement, with some assets exceeding a hundred shares or downloads, and our Digital Rooms remain a major win with consistent interactions and hundreds of curated experiences that support our ongoing conversations. These results reflect the impact of a structured, aligned enablement approach that supports the way that our teams already work. RR: As a fellow marketer, I think hearing some of those numbers and some of the things that you’re thinking about, I am feeling the impact of that, and I’m like: “Oh, you guys are definitely doing the right things. I’m so glad that you’re seeing the impact and the usage of the content. I know that’s always so exciting and always makes the work feel a little bit more meaningful. Bravo, and thank you so much for sharing that with us. They’re, I think, again, really inspiring results, especially as I said so early in the journey. To close us out, one last wrap up question for you: If you could summarize one crucial lesson, one key point from your experience with Highspot and using it to improve your sales process, what would it be? AP: So the biggest lesson is that clarity fuels confidence. When our teams know where to go, what to use, and how to apply it, everything improves. The conversations, execution, and outcomes all become streamlined. Enablement is truly about connecting people, content, and insights in a way that supports repeatable, scalable execution. When you build that structure and provide visibility, the results will follow. RR: I think that’s a perfect way to wrap us up. Build your foundation and everything kind of comes from that. I think that’s fantastic to close on, but before we do, I do want to say thank you again for joining us. I’m so glad we had the opportunity to learn from all of the impact you and the team are driving. AP: Thank you for having me. RR: To our audience, thank you for listening to this episode of the Win/Win Podcast. Be sure to tune in next time for more insights on how you can maximize enablement success with Highspot.
The Cybersecurity Landscape in Austin In this episode, Alison Dixon shares insights into the fast-evolving cybersecurity environment in Austin, Texas. She discusses the rising importance of protecting both personal and corporate data amid growing cyber threats, emphasizing the dual challenge of convenience versus protection. Alison and Michael explore how AI complicates the landscape—accelerating innovation but also introducing new vulnerabilities. They underscore the urgent need for smarter, password-free security solutions and thoughtful tech adoption that prioritizes user safety. AI Integration with Intention Michael and Alison explore the importance of deliberate, strategic integration of AI into business operations. They agree that AI should serve genuine business value, not simply act as a marketing add-on. Clear processes and structured systems must precede AI adoption to avoid inefficiencies. Michael points out that transparency in AI systems, such as chatbots identifying themselves and providing human contact options, can significantly enhance customer trust. Both emphasize the need for balance, restraint, and purpose when embracing new technologies. Balancing AI Budgets and Cybersecurity Priorities The conversation turns to the tension between investing in AI and maintaining strong cybersecurity foundations. Alison warns that over-investing in AI while cutting cybersecurity budgets increases the risk of attacks like phishing and ransomware. Michael shares a real-life story about a senior manager's phone hack that illustrates the importance of vigilance and response protocols. Alison reinforces the need for proactive defenses and risk-reduction strategies rather than reactive training. AI Voice Scams and Public Awareness Michael recounts a growing trend of AI-driven voice scams, where criminals mimic loved ones' voices to exploit victims. He shares a case involving an elderly Toronto couple who lost nearly $100,000 to a voice fraud scheme, stressing the importance of using family “safe words” to verify identity. The discussion underscores how easily anyone—public figure or private citizen—can become a target, highlighting the growing sophistication of AI misuse. Human Factors and Preventive Strategies Alison and Michael discuss why human behavior remains the weakest link in cybersecurity. They argue that education alone is insufficient and that organizations should focus on eliminating risk exposure through stronger systems and policies. Practical steps such as multi-factor authentication, unique passwords, and an “assume it's fake” mindset can dramatically reduce vulnerability. Alison notes that leadership accountability and proactive system design are the true foundations of digital safety. The Role of Two-Factor Authentication and Holiday Vigilance In closing, Michael and Alison revisit the vital role of two-factor authentication (2FA). While it adds a few extra seconds to login, they agree it is a small price for peace of mind. They also caution that the holiday season often brings a spike in cyberattacks, as people let their guard down. Their message is clear: cybersecurity is not just about technology—it's about disciplined habits, awareness, and making security a leadership priority. Alison Dixon, the Chief Customer Experience Officer at Portnox, a leading zero trust network access control platform. Alison is at the forefront of shaping how technical, high-stakes industries like cybersecurity can deliver world-class customer experiences. With a background that spans HR, Sales Enablement, and IT, she brings a uniquely holistic view to customer success—balancing strategy, empathy, and execution. At Portnox, she's led the charge in transforming onboarding into a competitive advantage, expanding CX beyond support, and building programs that reduce churn and drive long-term value. LinkedIn: https://www.linkedin.com/in/alison-dixon-msod/