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Your favorite shrinks, John Gartner and Harry Segal, present “this week” in Trump's cognitive decline, as well as an extended excerpt of Pritzker's heroic speech pushing back on federal threats to Chicago. While describing this moment in history, the two psychologists offer support and ways to cope with the anxiety Trump's chaos generates for all of us. Be sure to subscribe wherever you get your podcasts: Our site Subscribe on iTunes Subscribe on Spotify Subscribe on Amazon Music Subscribe on iHeartRadio When we revisit Trump's rallies and interviews this week, it feels less like campaign drama and more like a national group therapy session. Gartner and Segal track every rambling detour, abrupt topic shift, and glaring contradiction—not as mere gaffes, but as warning signals that someone at the helm may be losing his cognitive bearings. Every photo-op, from overseas summits to tense showdowns on U.S. streets, has started to resemble a rehearsal for power consolidation. Flashing military muscle instead of engaging in normal governance isn't strength; it's intimidation. Watching constitutional safeguards brushed aside as mere inconveniences ought to jolt us awake to the creeping authoritarian impulse. Amid that growing unease, Illinois Governor J.B. Pritzker stood up like a lighthouse in a storm. Invoking the Constitution, he called out federal threats to deploy the National Guard in Chicago and reminded everyone that local authority can't be bulldozed for political spectacle. While Trump's allies cheered each flex of force, Pritzker's words made clear that true leadership sometimes means speaking truth to power at the risk of losing applause. Gartner and Segal refuse to leave us adrift in anxiety. They argue that naming these mind games—the gaslighting, the fear-mongering—is our first line of defense. Checking facts in real time, fostering honest conversations with friends, and carving out simple daily rituals can help us stay grounded when the political airwaves feel like a hurricane. Listening to Shrinking Trump isn't just an exercise in critique; it's an invitation to reclaim our narrative. When we spot the cracks in Trump's rhetoric and recognize his power plays for what they are, we protect not only our sanity but the democratic foundations we hold dear. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of the B2B Go-To-Market Leaders Podcast, Vijay sits down with Maximilian Gartner, Head of Go-To-Market at Brightwave, to explore how GTM leaders can balance sustainable growth with predictable revenue, while staying rooted in authentic, founder-led perspectives.Max shares his journey from inside sales “boiler rooms” to leading GTM teams at high-growth companies, and how lessons from cold-calling, enterprise deal cycles, and sales leadership shaped his philosophy on customer-first GTM.They dive deep into:Why founder-led POVs are powerful in early stage, and how they must evolve as companies scale.The critical difference between predictable and sustainable revenue, and why ignoring sustainability leads to churn.Lessons from inside sales: why clarity and credibility in the first 10 seconds of a call are everything.A Brightwave GTM pivot that front-loaded product experience, shortened feedback loops, and tripled adoption.Why “knowing your customer” (KYC) at every level: user, manager, executive, is the ultimate GTM advantage.How doubt and imposter syndrome can be reframed as signals of growth.If you're leading sales, marketing, CS, or product, or simply curious about how GTM leaders scale customer-first strategies, this episode is packed with tactical insights and leadership lessons.Connect with Max Gartner on LinkedIn:https://www.linkedin.com/in/maximiliangartner/Connect with Vijay Damojipurapu on LinkedIn:https://www.linkedin.com/in/vijdam/Brought to you by: stratyve.com
Microsoft has launched Project IR, an advanced AI capable of reverse-engineering malware with a remarkable 90% accuracy rate. This autonomous agent utilizes a combination of large language models and specialized cybersecurity tools to identify threats effectively, achieving a low false positive rate of just 2%. Recent tests demonstrated its capability to analyze thousands of unclassified files and accurately flag a significant majority as malicious. However, as cybersecurity technology advances, so do the tactics of cybercriminals, with a notable increase in phishing attacks targeting managed service providers (MSPs), which now account for over half of all phishing incidents.The rise of AI-powered phishing and social engineering tactics has been highlighted in a recent Acronis report, revealing that 52% of phishing attacks are aimed at MSPs. Additionally, new research indicates that AI browsers may inadvertently assist scammers, as they can overlook red flags that human users would typically catch. A survey from One Password further emphasizes the challenges organizations face with the rapid adoption of AI tools, with many lacking visibility and control over these applications, leading to potential security vulnerabilities.Gartner has issued a warning to corporate leaders, stating that they have a limited timeframe to integrate AI agents into their operations or risk falling behind competitors. Despite the urgency, Gartner also acknowledges that a significant percentage of AI projects fail, raising concerns about the pressure vendors may place on businesses to adopt these technologies hastily. Meanwhile, XAI's claims regarding its Grok 2.5 model being open-sourced have been criticized as misleading, as the licensing terms impose restrictions that contradict open-source principles.In the realm of cybersecurity solutions, companies like SonicWall and VMware are introducing new tools and technologies to enhance security and operational efficiency. SonicWall has launched a new generation of firewalls with a unique cyber warranty, while VMware is focusing on ARM architecture to meet the growing demand for energy-efficient servers. However, the podcast emphasizes the importance of cutting through vendor noise and focusing on solutions that genuinely improve business operations, rather than getting caught up in marketing hype.Three things to know today 00:00 Microsoft's Project Ire Shows AI Can Catch Malware, But Attacks on MSPs Are Rising Faster06:36 AI Urgency, Open-Washing, and Federal Adoption: Sorting Hype From Reality10:09 From Billing Fixes to Firewalls and VMware's Arm Gamble: What Really Matters for MSPs Supported by: https://getnerdio.com/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech
With 39% of new executives underperforming in their new role, succeeding as a new leader requires more than ambition — it takes the right tools, insights and political savvy. Gartner Distinguished VP Analyst Mary Mesaglio joins first to introduce Gartner Executive FastStart™ — a curated set of tools, roadmaps and resources to help new executives overcome the triple constraint of time, information and relationships. Then Gartner Fellow Tina Nunno walks through her framework of four leadership styles to help new leaders navigate the political realities of any organization. Tune in to discover: Why new executives struggle and how the triple constraint holds them back How Executive FastStart helps leaders achieve early wins and build trust The four political leadership styles and how to identify your own How to quickly adapt to the political dynamics of your executive team Dig deeper: Download your own personalized copy of Gartner Executive FastStart Watch the full Executives in a New Role playlist on YouTube
On this episode, I cover problems caused by recent Windows Updates, Gartner's update to the DaaS Magic Quadrant, Windows 10 ESU concerns and much more! Reference Links: https://www.rorymon.com/blog/windows-update-woes-xai-brings-suit-against-apple-and-openai-is-genai-a-bubble/
#552 Think you're not creative enough to sell on Etsy? Think again. In this episode hosted by Kirsten Tyrrel, we sit down with Debbie Gartner, a math and science-minded entrepreneur who turned a simple side hustle into a thriving digital product business. With over 30,000 sales and an average of $6K/month in revenue, Debbie shares how she's built a systematized, low-stress income stream selling printable games and activities — without any inventory, shipping, or artistic background. Whether you're a total beginner or looking to expand your digital product empire, her insights on SEO, niching down, scaling with templates, and finding endless product inspiration will leave you inspired to take action! What we discuss with Debbie: + Starting a digital product side hustle + Why Etsy digital beats print-on-demand + Creating and scaling with templates + Turning life experiences into products + Using SEO to boost Etsy visibility + Bundling products to increase sales + Finding endless product inspiration + Managing 500+ listings efficiently + Building repeat buyers with email + Generating $6K/month in passive income Thank you, Debbie! Get Debbie's free course, Start Your Etsy Shop. Join a 30-Day Challenge. Learn SEO for Etsy. To get access to our FREE Business Training course go to MillionaireUniversity.com/training. And follow us on: Instagram Facebook Tik Tok Youtube Twitter To get exclusive offers mentioned in this episode and to support the show, visit millionaireuniversity.com/sponsors. Want to hear from more incredible entrepreneurs? Check out all of our interviews here! Learn more about your ad choices. Visit megaphone.fm/adchoices
Is Trump becoming “the demented dictator”? That's the question driving the latest episode of Shrinking Trump, as clinical psychologists John Gartner and Harry Segal sit down with Dan Rodricks, the legendary former Baltimore Sun columnist, to unpack Trump's disastrous press conference where he unveiled a plan to seize control of the D.C. police. Be sure to subscribe wherever you get your podcasts: Our site Subscribe on iTunes Subscribe on Spotify Subscribe on Amazon Music Subscribe on iHeartRadio They paint a vivid picture of Trump's recent media blitz, from declaring eight separate states of emergency to deploying troops in Washington, D.C. Rather than stemming crime—which has actually declined—these moves feel like a staged spectacle, a bid to manufacture chaos and justify an authoritarian grip. Heather Cox Richardson and photographer-writer Rex Huke chime in to call out the mainstream press for glossing over Trump's erratic behavior. Too often, anchors chase sensational sound bites instead of pressing for real answers, reducing cognitive warning signs to fleeting headlines rather than treating them as red flags. When Trump turns his fire on Baltimore, he distorts a city on the rise into a caricature of dysfunction. Gartner and Segal contrast his fear-mongering with ground-level reality—neighborhood revitalization, falling violent-crime rates, and community-led renewal—showing how he weaponizes urban struggles to stoke division. Pointing out possible signs of cognitive strain in our leaders isn't a cheap political attack—it's a civic responsibility. By naming these stunts for what they may be—symptoms of mental strain—we open the door to honest dialogue, inoculate ourselves against manipulation, and reclaim our democratic norms. Tune in to Shrinking Trump on Spotify, Apple Podcasts, or wherever you get your shows. Arm yourself with the language to see past the façade and call out authoritarian playbooks whenever they emerge. In a world drowning in noise, psychological clarity just might be our most powerful defense. Learn more about your ad choices. Visit megaphone.fm/adchoices
Okay, to review from Part 1 of this conversation, and if you didn't listen to it because you think you know how this whole skyrocketing healthcare costs thing works, let me tell you, I myself had a few revelations. So, go back and listen. For a full transcript of this episode, click here. If you enjoy this podcast, be sure to subscribe to the free weekly newsletter to be a member of the Relentless Tribe. But to be fair, if you didn't already, sure, fine. Listen to Part 2 here first and then do it backwards. It probably won't make that much difference, except you'll need to contend with me totally ruining the Part 1 suspense because here's the negative flywheel, starting with the axle. Employers and other plan sponsors have been convinced to buy discounts, including discounts or discounts by their other aliases: rebates and probably shared savings, too, I would throw in this category. This is the grease that keeps the flywheel spinning. What's the “why” there? It's a genius idea if you think about it. And if you're not fully understanding what I'm about to say, go back, for sure, and listen to Part 1 of this episode because this is a very fundamental concept that has come up over and over and over again on this podcast. Cora Opsahl (EP452) talked about it. Claire Brockbank (EP453); Eric Bricker, MD (EP472); Chris Crawford (EP465) for just four shows off the top of my head in the past, you know, eight months or so. Here's the concept: If you buy discounts, your costs will go up. Am I saying this theoretically? No, I'm not. Look at the last 20 years. Have costs gone up way higher than inflation? Yes, they have. What are we doing? We're buying discounts. So, it's hard to argue. Renewals every single year will just keep going up the longer that we buy discounts. We talk about this, Jonathan Baran and I, in Part 1, how carriers have created a really very self-serving buying framework where employers are trained to buy discounts. Discounts are the axle, and the buying of discounts becomes the top of our flywheel. And then some so inclined hospital system executives, there are certainly executives standing 10,000 feet from any bedside, so they really have zero idea how care or patients or even clinicians are impacted. But if plan sponsors buy discounts, those at health systems who are so inclined now have no real incentive to rein in prices or focus on appropriate care even. And if you are so inclined, if you're very margin focused as a healthcare executive, you know, first things first, go gut primary care. That is step one in every playbook, and we definitely talk about that in Part 1 of this episode. And also, again, in about 10 episodes from earlier this year. Another thing that you're gonna wanna do if your prime imperative is margin at a healthcare system is maximize the revenue off of every transaction. So, hey … hello, EHR systems. So now you have health system prices creeping up and up, unfettered, you know, just exacerbated by consolidation and a bunch of other different things. But you've got healthcare prices creeping up, you have volume the same or higher because we're not preventing chronic disease like you would with advanced primary care, for example. And now we're back at the “Oh wow, let me sell you another discount. And renewal is only 9% or whatever.” Thus, the flywheel spins. Alright, so let's turn this wheel around, shall we? Flip it 180. What's the fix? This is what Jonathan Baran talks about in the episode that follows, but he says, Hey, how about this? Instead of putting “get bigger discounts” in the middle of the flywheel, why don't we put “buy better member health”? That's a good start. Buy a health plan that delivers better member health at an affordable price. Buy the care, not buy a discount off of a price we can't see for net price we can't see. Is it insurance? I don't know. Right? Like, just buy the healthcare. Cutting to the chase, Jonathan Baran advocates for a paradigm shift where employers invest in primary care, adopt better benefit designs, more aligned to cost and quality so that members are incented toward better cost and quality, employee navigation services to guide employees to make more informed healthcare decisions. So again, by changing the focus from buying discounts to buying actual healthcare, Jonathan says, we can reverse the negative cycle and improve overall health outcomes. As I've said multiple times already, my guest today is Jonathan Baran. He has been, for a long time, a healthcare entrepreneur. Today he is co-founder and CEO of Self Fund Health in Wisconsin, committed to challenging the expensive healthcare system in Wisconsin. Self Fund Health, I am always so pleased to tell you, did make a really, really kind offer to help out RHV (Relentless Health Value) financially. You and the tribe here are really great folks who I truly, truly appreciate. So, please do support Self Fund Health if you are in Wisconsin. This podcast is sponsored by Self Fund Health today. Also mentioned in this episode are Self Fund Health; Cora Opsahl; Claire Brockbank; Eric Bricker, MD; Chris Crawford; Cynthia Fisher; Scott Haas; Peter Hayes; Matt McQuide; RxSaveCard; Mark Cuban; Ramy Khalil, MD; Candace Shaffer; and Tom Nash. You can learn more at Self Fund Health and follow Jonathan on LinkedIn. Jonathan Baran is a serial healthcare IT entrepreneur and the co-founder and CEO of Self Fund Health, a fast-growing health plan redefining how employers buy and manage healthcare. With a mission to eliminate waste and realign incentives in the healthcare system, Self Fund Health empowers employers to take control of rising costs by giving employees access to high-value providers at no cost, while replacing traditional insurance with real-time technology, dedicated nurses, and an aligned ecosystem of care. Prior to founding Self Fund Health, Jonathan was the co-founder and CEO of Healthfinch, one of the pioneering companies to build apps on top of electronic medical records. Healthfinch automated routine workflows for physicians using clinical data, significantly improving efficiency and patient care. Under Jonathan's leadership, Healthfinch raised over $15 million in venture capital and scaled to more than 50 employees. The company received national recognition, including being named a “Cool Vendor” by Gartner, a “Top Emerging Vendor” by KLAS, and one of Modern Healthcare's “Best Places to Work.” In 2020, Healthfinch was acquired by HealthCatalyst. Jonathan holds both a bachelor's and master's degree in biomedical engineering from the University of Wisconsin–Madison. He lives in Madison, Wisconsin, and continues to push the boundaries of innovation in employer-sponsored healthcare. 05:23 Where to start in reversing the flywheel. 06:57 Why investing in primary care is pivotal to containing healthcare costs. 10:02 EP453 with Claire Brockbank. 10:04 EP452 with Cora Opsahl. 10:07 EP457 with Cynthia Fisher. 10:12 EP365 with Scott Haas. 10:13 EP465 with Chris Crawford. 10:14 EP475 with Peter Hayes. 11:11 EP468 with Matt McQuide. 11:13 EP472 with Eric Bricker, MD. 12:14 “The most expensive thing in healthcare is the pen of the primary care doctor.” 13:04 How the role of the broker has to fundamentally change. 16:16 What will the single most challenging aspect of this restructuring become? 20:20 How self-funded employers can be amazing customers in containing the rising cost flywheel in healthcare. 22:56 How do EHRs and other medical record systems play into reversing the flywheel of rising healthcare costs? 23:57 Ramy Khalil, MD's post on interoperability. 24:59 Why is it important for employers to drive volume differently? 25:38 How Self Fund Health is helping in this regard. You can learn more at Self Fund Health and follow Jonathan on LinkedIn. @JonathanBaran discusses how to contain increasing #healthcarecosts on our #healthcarepodcast. #healthcare #podcast #financialhealth #patientoutcomes #primarycare #digitalhealth #healthcareleadership #healthcaretransformation #healthcareinnovation Recent past interviews: Click a guest's name for their latest RHV episode! Jonathan Baran (Part 1), Jonathan Baran (Bonus Episode), Dr Stan Schwartz (Summer Shorts), Preston Alexander, Dr Tom X Lee (Take Two: EP445), Dr Tom X Lee (Bonus Episode), Dr Benjamin Schwartz, Dr John Lee (Take Two: EP438), Kimberly Carleson, Ann Lewandowski (Summer Shorts), Andreas Mang and Jon Camire (EP479), Justin Leader (Take Two: EP433)
This week, our usual co-host, Jeff Clark, is back from vacation, and he and Ian Truscott dive into the latest Gartner CMO quarterly report, which is available to non-clients in exchange for an email address. As is the editorial policy of the show, they pull 5 f'in' things from the report that caught their eye: Investing in Customer Understanding Budgeting Challenges for CMOs Maximizing ROI through Technology and Process CMOs and Growth Strategy Advanced Budgeting Techniques As always, we welcome your feedback. If you have a suggestion for a topic that's hot for you that we should discuss, please get in touch using the links below. Enjoy! — The Links The people: Ian Truscott on LinkedIn Jeff Clark on LinkedIn Mentioned this week: The Chief Marketing Officer Journal | Gartner Jeff's firm - Cleantech Insiders Ian's new firm - Velocity B Rockstar CMO: The Beat Newsletter that we send every Monday Rockstar CMO on the web, Twitter, and LinkedIn Previous episodes and all the show notes: Rockstar CMO FM. Track List: Stienski & Mass Media - We'll be right back Nina Simone - Don't Let Me Be Misunderstood You can listen to this on all good podcast platforms, like Apple, Amazon, and Spotify. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of Gartner ThinkCast, we dive into how data and analytics leaders can navigate the mounting pressure to deliver AI results, while building the trust, governance and business value needed for long-term success. Fresh from the Opening Keynote at Gartner Data & Analytics Summit, Gartner experts Gareth Herschel and Carlie Idoine share why this is the best time to be in data and analytics — and how to scale your AI journey with confidence. From trust models and “freedom in a box” governance, to measuring real value and telling the right story, they break down what it takes to turn AI potential into measurable impact. Tune in to discover: Why trust in both AI and data is the foundation for success How to design governance that accelerates innovation Ways to measure value beyond ROI — including return on the future How storytelling bridges the gap between analytics and business impact Dig Deeper: Buy tickets to Gartner Data & Analytics Summit Watch the full Opening Keynote
Your favorite clinical psychologists, John Gartner and Harry Segal, observe how the media is turning again, however slowly, to Trump's mental decline. They are also joined by James Fishkin, professor at Stanford, whose work on “deliberative democracy” offers an exciting, practical opportunity to address the toxic polarity of our political environment. Be sure to subscribe wherever you get your podcasts: Our site Subscribe on iTunes Subscribe on Spotify Subscribe on Amazon Music Subscribe on iHeartRadio Even Republicans can't miss Trump's walk on the roof! This week on Shrinking Trump, clinical psychologists John Gartner and Harry Segal break down what seemed like a headline‐grabbing stunt—and why it feels more like a symptom of real mental decline. They're joined by Stanford's James Fishkin, whose “deliberative democracy” experiments show a path out of our hyper-polarized mess. Let's be honest: watching a former president wander atop the White House roof felt unsettling. Gartner and Segal point out that Trump's public behavior—impromptu speeches that twist facts on the fly, sudden mood swings, zero awareness of decorum—tracks with textbook signs of cognitive confusion. The roof episode isn't just theater; it's a window into someone losing touch with reality. For years, major news outlets tip-toed around this possibility. Calling out a sitting or former president's mental health felt taboo—until now. In this episode, our hosts talk through the media's “reluctant pivot,” exploring why reporters and anchors finally started asking whether Trump's strange stunts hint at something deeper than politics. That's where James Fishkin's work comes in. Instead of debating on cable news, Fishkin gathers small, diverse groups of regular Americans to dig deep into issues like health care or climate change. They listen, ask questions, weigh evidence—and emerge with thoughtful, shared recommendations. It's not a silver bullet, but it shows how we can move past tribal shouting matches and actually learn from each other. Gartner and Segal argue that if we acknowledge Trump's erratic public displays as possible signs of cognitive decline, we also owe it to ourselves to rethink how we talk politics. Simply calling someone “crazy” or “evil” keeps us stuck in zero-sum battles. Deliberative democracy, by contrast, invites us to step back, pause the outrage, and rebuild trust in our collective judgment. Throughout the episode, you'll hear concrete examples: a midwestern deliberative poll that shifted participants' views on immigration, a rural community that used these methods to bridge deep cultural divides, and the surprising way citizens' recommendations often outshine party-line talking points. By the end, Gartner, Segal, and Fishkin land on a hopeful message: diagnosing cognitive red flags in our leaders is more than a media spectacle—it's a civic duty. And once we see how easily even big egos can lose track of facts, we're better positioned to demand standards for everyone in power. Tune in to Shrinking Trump on Spotify, Apple Podcasts, or wherever you get your shows. It's short, it's sharp, and it might just change how you think about our political future. Because in a world gone mad, understanding minds—and learning how to talk through our differences—could be our best shot at saving democracy. Learn more about your ad choices. Visit megaphone.fm/adchoices
Want to know how to effectively engage industry analysts and shape your product roadmap? In this podcast hosted by Cassio Sampaio, Saviynt Senior Vice President of Strategy Henrique Teixeira will be speaking on product strategy and analyst relations in B2B SaaS. Drawing from his extensive experience at Gartner and in the identity management space, Henrique shares insider insights on how product managers can collaborate with analysts to drive innovation and market positioning.
Artificial intelligence agents are significantly transforming the landscape of software-as-a-service (SaaS) pricing, moving away from traditional per-seat licenses towards usage and outcome-based models. Gartner predicts that by 2030, 40% of enterprise spending on software will shift to these new pricing structures, prompting businesses to reassess how they perceive value in digital operations. As AI features become more prevalent in enterprise software, organizations must navigate potential risks such as data silos and vendor lock-in, emphasizing the need for transparent pricing and governance strategies.The podcast discusses the growing concerns surrounding AI's impact on the workforce, with a survey revealing that 61% of white-collar workers fear job displacement within three years. Despite these fears, many workers report that AI has enhanced their creativity and productivity, suggesting that AI should be viewed as a tool for augmentation rather than replacement. This perspective can facilitate smoother adoption of AI technologies, positioning service providers as trusted change managers.In the realm of security, Microsoft faces scrutiny over a critical vulnerability in its new NLWeb protocol, which could allow unauthorized access to sensitive files. Meanwhile, Cloudflare has accused the AI startup Perplexity of violating no-crawl directives by stealthily scraping content from websites, raising concerns about unauthorized data access. Additionally, Anthropic's research highlights how AI personalities can be influenced by training data, underscoring the importance of data governance in AI development.The episode also touches on Delta Airlines' clarification regarding its AI-assisted dynamic pricing model, which aims to use aggregated data rather than individual customer information. In the fashion industry, the use of AI-generated models has sparked debate over authenticity and representation, as brands seek cost-effective solutions for content creation. Overall, the discussion emphasizes the need for service providers to balance AI's cost-saving potential with the importance of maintaining trust and authenticity in consumer-facing applications.Four things to know today 00:00 AI Agents Drive SaaS Pricing Shift, Raise Vendor Lock-In Concerns, and Reshape Worker Attitudes04:45 OpenAI Releases First Open-Weight Models in Six Years as AI Security and Ethics Face Fresh Challenges09:50 Delta Defends AI Pricing as Non-Personalized, While Fashion Faces Backlash Over AI-Generated Models12:47 Microsoft Ends Windows 11 SE, Debuts Edge AI Copilot, as SentinelOne Expands into Generative AI Security Supported by: https://scalepad.com/dave/https://getflexpoint.com/msp-radio/ Tell us about a newsletter! https://bit.ly/biztechnewsletter/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech
Service Management Leadership Podcast with Jeffrey Tefertiller
In this episode, I reconnect with Jeffrey Wheatman, Senior VP Cyber Risk Strategist at BlackKite and former Gartner analyst colleague. We explore the persistent challenge of organizational silos, examining how security and IT professionals can break down barriers through empathy, cross-functional understanding, and effective business communication strategies.
Can we have a real talk about AI agents?A new Gartner study showed that more than 95% of companies pushing AI agents..... aren't. Vendors, startups, Saas companies pivoting and savvy marketers are shoving Agents down our throats like hot food in a buffet line. But guess what? Most of it is shin marketing. Or lies. Want to know the real landscape around AI agents, minus the B.S.? Good. Then join us as we cut through the fluff. Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Thoughts on this? Join the convo and connect with other AI leaders on LinkedIn.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:AI Agent Hype Versus RealityGartner Study Exposes Agent WashingDefining True AI Agents vs WorkflowsPrevalence of Fake AI Agents Market$4 Billion AI Agent Investment RisksMajor Tech Companies' AI Agent StrategiesAgentic AI Adoption Failure RatesNarrow vs General AI Agent Use CasesSpotting Fake Agents in Enterprise SoftwareThe Importance of AI Literacy for AgentsTimestamps:00:00 "AI Insights for Business Leaders"05:51 Future AI Agents: Definition and Potential06:58 "AI Workflow vs. True Agent"11:34 "Agent Tech's Uncertain Future"14:53 AI Dominates Decision-Making by 202818:15 "Beware AI Agents Hype"24:18 The Chaos of Undefined AI Agents25:31 "Agentic AI FOMO in Business"31:16 AI Training Essential for Teams32:12 Debunking AI Agent MythsKeywords:AI agent, AI agents, agentic AI, agentic AI marketing, AI workflow, pre built automation, chatbot, automation tools, robotics process automation, computer vision, large language model, agent washing, Gartner study, generative AI, AI-powered workflow, agent capabilities, virtual browser, virtual desktop, command line tool, Terminal, AI powered marketing automation, Microsoft Copilot Studio, Google agent space, OpenAI agent mode, Anthropic Claude, Meta superintelligence lab, Salesforce agent force, agentic model, O3, Gemini 2.5 Pro, startup AI agents, narrow AI agent, general AI agent, autonomous agentic AI, enterprise software, investment scam, business decision makers, C-suite, AI strategy, technical reality vs marketing hype, technology adoption failure, FOMO AI investment, AI literacy, AI-powered business processes, scalable AI solutions, narrow task-specific agent, Aqua hire, agent definition, advanced reasoning, planning capabilities, memory systems, adaptive AI, context awareness, workflow automation, business productivity AI, agent integration, AI investment trends, enterprise AI adoptionSend Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Ready for ROI on GenAI? Go to youreverydayai.com/partner
The process of sales is complex and requires various skills.According to a Gartner survey, 72% of sellers report feeling overwhelmed by thenumber of skills needed for their roles. Sellers experiencing overwhelm are 45%less likely to reach their quotas, which can negatively impact businessresults. The "Sales Trap Prevention Playbook" by Kelvin Johnsonpresents an approach focused on daily micro-training to help build effectivehabits in sales teams. Drawing on research from over 60 sales organizations, theguide introduces a structured 15-minute-a-day methodology aimed at improvingsales performance, reducing common challenges, and supporting team development.The book includes case studies and strategies intended to provide a frameworkfor navigating today's competitive sales environment.Key topics covered include:· A 15-minute daily training methoddesigned to build productive habits and improve performance· Techniques to identify and avoidissues that can impede sales progress· Methods for effectively schedulingmeetings and advancing prospects through the sales process· Practice exercises developed with AIto support objection handling, pricing negotiation, and closing deals· Guidance on goal setting, strategydevelopment, and skill refinementKelvin Johnson, CEO and Co-Founder of Brevity, states, “Ouraim was to condense years of sales experience into a practical playbooksuitable for any sales team. By using these focused, time-efficient methods,sales teams may enhance close rates, shorten cycles, and increase revenue.”For more information: https://www.brevitypitch.com/LinkedIn: @KelvinJohnsonJr.
In this episode of the Identity at the Center Podcast, hosts Jeff and Jim are joined by Felix Gaehtgens, a former Gartner analyst, to discuss the evolving landscape of machine identity. Felix shares insights into the differences between human and machine identities, the challenges posed by legacy identity management practices, and the importance of moving towards modern, dynamic, and ephemeral identity solutions. The conversation covers key strategies for managing machine identities, the role of IAM teams, and the future of this critical area in cybersecurity. Tune in for an informative and engaging discussion that dives deep into the technical, strategic, and practical aspects of machine identity management.Timestamps:00:00 Introduction and Catching Up01:20 Special Guest Introduction: Felix Gaehtgens03:42 Upcoming Conferences and Events06:46 Deep Dive into Machine Identity09:10 Challenges and Solutions in Machine Identity Management18:03 Practical Advice for Practitioners29:28 The Future of Identity Security30:29 The IAM Team's Absence in Machine Identity31:06 Challenges Faced by Developers and IAM Teams31:42 Forming a Machine IAM Working Group34:24 The Disconnect Between IAM Teams and Developers37:16 Tactical Approaches for IAM Program Managers39:21 Guidance and Automation in IAM51:25 The Future of Machine Identity54:47 Scuba Diving and IAM Analogies01:00:35 Conclusion and Final ThoughtsConnect with Felix - https://www.linkedin.com/in/felixgaehtgens/Reading links:https://curity.io/news/cloud-native-data-security-with-oauth-ebook/https://spiffe.io/pdf/Solving-the-bottom-turtle-SPIFFE-SPIRE-Book.pdfConnect with us on LinkedIn:Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/Visit the show on the web at http://idacpodcast.com
Neste episódio do Vamos de Vendas, falamos sobre as competências essenciais para o profissional de vendas do futuro. Recebemos Michelle Schneider, que liderou equipes em empresas como Google, LinkedIn e TikTok, e hoje atua como professora da Singularity University, futurista e autora do best-seller “O Profissional do Futuro”.Michelle compartilha sua trajetória e as principais mudanças que impactam carreiras comerciais em tempos de Inteligência Artificial, além de discutir como líderes e vendedores podem desenvolver soft skills, resiliência e inteligência emocional para se manterem relevantes em um mercado em constante transformação.
It's never been harder to be a CMO—and never more important to get it right. Budgets are shrinking, burnout is rising, and the pressure to deliver pipeline and prove impact hasn't let up. If you're still trying to lead through this alone, you're already behind.Hey there, I'm Kerry Curran, B2B Chief Revenue Officer, Industry Analyst, and host of Revenue Boost: A Marketing Podcast.In Scale Smarter Under Pressure: How CMOs Win with Peer Collaboration, I'm joined by Kathleen Booth, SVP of Marketing and Growth at Pavilion. We talk about how today's most effective CMOs are navigating change, pressure, and AI disruption—without losing their edge. Kathleen shares what she's seeing across Pavilion's global network of go-to-market leaders and why the ones still winning are focused on three essential pillars:Profitable, efficient growth AI for go-to-market Personal transformation Because resilience isn't a luxury anymore—it's a leadership requirement.We also dive into what makes GTM25, Pavilion's flagship event, different from any other conference out there—and why it's a must-attend for marketing and revenue leaders looking to scale smarter in 2026 and beyond.Be sure to stay tuned to the end, where Kathleen shares a powerful mindset shift that redefines what it means to be a modern CMO—and how to become the strategic growth architect your business needs now.If you get value from this episode, hit follow, drop a quick rating, and send it to someone in marketing, sales, or the C-suite who needs to hear it. Let's go.Kerry Curran, RBMA (00:01.417)Welcome, Kathleen. Please introduce yourself and share your background and expertise.Kathleen Booth | Pavilion (00:06.382)Hey Kerry, thanks for having me on the show. My name is Kathleen Booth. I am the SVP of Marketing and Growth at Pavilion, a global private membership community for go-to-market executives. Our mission is to help go-to-market leaders succeed in their careers at a time when tenures are notoriously short and the pressure is extremely high.Kerry Curran, RBMA (00:33.417)Excellent. Thank you so much for joining today, Kathleen. As we've discussed, I'm a bit obsessed with Pavilion right now. There are so many smart examples, learnings, coursework—just tons of content to up-level executives. But what I love is that it emphasizes that marketing, sales, and customer success must work together to drive revenue and business growth. I know you're talking to a lot of CMOs, CROs, and customer success executives. What are you really hearing today? What are the challenges or what does the marketplace look like for them?Kathleen Booth | Pavilion (01:19.086)The theme word of the year is “uncertainty.” We get a lot of feedback from our members and more broadly. We're living through a time of tremendous pressure on go-to-market leaders in general—and CMOs in particular. It wouldn't be a podcast if we didn't mention AI.Artificial intelligence is transforming everything so quickly, it's difficult to find solid ground. As soon as you think you understand something, it changes again. Data shows buying complexity is increasing. Leadership turnover is high. Legal, regulatory, and geopolitical instability make it hard to predict even six months out.Recent data from G2 shows vendor shortlists are shrinking—from four to seven options previously, to just one to three now. That makes it harder to even get considered. Marketers have to step up brand awareness and demand, but budgets are under pressure.According to Gartner, only 24% of CMOs say they have enough budget to execute their strategy. Marketing budgets as a percent of total revenue are down 11% from 2020. The challenges are growing, but our toolset is shrinking. Then there's AI. It brings promise—but also complexity.Salesforce found that marketers see AI as both the top opportunity and the top challenge. One person called it a “proble-tunity.” Around 75% of marketers have experimented with AI, and marketing is seen as the most advanced department when it comes to adoption. But only 32% say they're using it adequately.And the result of all of this? Burnout.Gartner's CMO Leadership Vision report shows that marketers facing high levels of change are twice as likely to experience burnout. We're all feeling it. To make it worse, only 14% of CMOs are viewed as effective at shaping markets—a skill that's crucial for hitting revenue targets.All of this suggests the modern CMO must be commercial, creative, and AI-powered. We're in a first-principles moment where we need to rethink what marketing organizations look like, how to build go-to-market motions, and what role AI should play.We can't just be storytellers or data crunchers. We need to be strategic growth architects.Kerry Curran, RBMA (06:10.941)Yeah, I wholeheartedly agree. To your point, where the CMO was once seen as the creative or visual lead, now marketing is more directly connected to revenue. McKinsey did a study a year and a half ago saying companies that put marketing at the core of their growth strategy outperform their peers.Then in June, they released another study saying the biggest challenge for CMOs now is getting closer to the CFO—earning respect at the leadership table. And you're right: it can't all be done by AI. It's not just branding and communications anymore. It's more complex—and CMOs have more demands, tighter budgets, and higher expectations.What frustrates me is that it still falls to the CMO to educate the rest of the executive team on the value of marketing. I know Pavilion does a great job helping upskill and educate executives—especially in marketing and sales. What's the solution? How are you solving this? And how should leaders outside of marketing be thinking about it?Kathleen Booth | Pavilion (07:49.068)At the start of the year, we identified three cross-cutting themes for the Pavilion community—not just for marketing. And they've held up, even with how much has changed.First is “profitable, efficient growth.” This speaks directly to marketers needing to understand the P&L and get closer to the CFO to make smarter bets.Second is “AI for go-to-market.” Unsurprisingly, we have to lean in. I love that marketers are seen as AI leaders within their organizations. If we can solidify that position, it's not just job security—it's a way to lead from the front. We should be saying, “I'm out ahead of this, and I'm bringing the company with me.”The third theme—maybe a little “woo-woo”—is “personal transformation and resiliency.” Because it is hard. The stress is real. You and I were talking before we started recording about unplugging for vacation. That's not just a luxury—it's essential. We can't teach people how to take care of themselves, but we can remind them that it matters just as much as staying on top of AI.Kerry Curran, RBMA (09:54.183)Yeah, definitely. I love those three pillars—and they truly are cross-cutting. Can you go deeper on how Pavilion is helping marketers in each area? I know you're doing a lot with AI onboarding, upskilling, and coursework. And yes, marketers are definitely carrying the torch there.Kathleen Booth | Pavilion (10:24.046)Sure! One way to encapsulate it is with our flagship event: GTM2025. It's happening September 23–25 in Washington, D.C. (you can learn more at attendgtm.com). It brings our members together to share perspectives and preview where our “product”—which is really an experience—is heading.For marketers specifically, we have a dedicated sub-community led by incredible members. They host regular roundtables because—let's be real—the landscape is changing too fast for blogs and newsletters to keep up. You need peers. You need the hive mind.Then, tied to profitable, efficient growth, we have our CMO School—teaching what it takes to be world-class. GTM2025 will feature sessions on P&L fluency, leadership, and more.AI and GTM is a huge theme. The entire conference focuses on “AI and the Future of GTM.” It's not just a buzzword—every speaker is talking about how it's transforming their work. We're also teaching specific courses on building an AI-augmented go-to-market team: tools, workflows, and real-world examples.For the personal transformation side, we're one of the only conferences with a wellness room—sound baths, guided meditations. We also include topics outside the typical ABM and ad campaign tracks. This year, our keynotes reflect that.One I'm super excited about is Will Guidara, author of “Unreasonable Hospitality.” He was GM of Eleven Madison Park—the world's first vegan Michelin-starred restaurant. The book is about how hospitality—not just great food—helped them become the best restaurant in the world. It's surprisingly a business book: process, customer orientation, service. He'll talk about hospitality as a driver of business excellence.Then we have Henry Schuck, CEO of ZoomInfo. They just changed their NASDAQ ticker to GTM—so they're clearly committed to go-to-market alignment. I'm excited to hear his perspective.We'll also feature Noelle Russell, author of “Scaling Responsible AI.” AI is still the Wild West, and we need to understand the guardrails. What are we accountable for as adopters?Finally—and this is a first—we're hosting a geopolitical keynote panel because the event is in D.C. We can't talk go-to-market strategy and ignore what's happening with the economy, regulation, supply chains, tariffs, and labor.Our panel features Josh Barro and Megan McArdle—both independent, balanced journalists—plus one more speaker TBD. They'll focus on facts, implications, and how leaders should incorporate them into strategic planning.And for those who prefer to skip political talk, don't worry—the bar opens early!Kerry Curran, RBMA (17:47.997)Yes! That is so relevant for what's on business leaders' minds—especially CMOs. I love that you're hitting every angle. From hospitality and customer-centricity to AI and global context—it's all interconnected. And I'm especially excited for the Women's Summit the day before.Kathleen Booth | Pavilion (19:00.758)Yes! Anne and Lindsay—leaders of our Women of Pavilion community—have built something special. They led our first Women's Summit last year, and it was incredible. This year's agenda is entirely member-driven, sourced from our networks, and centered around the real issues facing female leaders.Kerry Curran, RBMA (19:40.647)Lindsay was a guest on the podcast—she's brilliant. And Anne as well. Every event and session I've attended has been so thoughtful. Kathleen, this has been incredibly valuable. For listeners unfamiliar with Pavilion, can you share what resources and support it provides?Kathleen Booth | Pavilion (20:08.110)Of course. Pavilion is a private membership community for go-to-market executives and aspirants. We offer:- A private Slack community with functional groups- 50+ local chapters around the world- Pavilion University (with CMO School, GTM School, AI School, etc.)- Career services, job board, mentorship- Events: GTM, CMO Summit, local dinners, and moreIt's about creating a trusted peer network, providing operator-built education, and fostering connection. That's how we support leaders through this new GTM era.Kerry Curran, RBMA (21:34.439)Totally agree. I joined in March and wish I had joined sooner. The coursework has brought structure and rigor to initiatives I previously had to figure out on my own. The peer learning is incredible. And the dinners are next-level—I'm headed to one in Boston tomorrow. Last time we joked we should build a better CRM on a cocktail napkin.Kathleen Booth | Pavilion (22:45.709)I love that.Kerry Curran, RBMA (22:56.605)We're clearly biased, but for those thinking about how to grow and lead in today's GTM world, what should they be focusing on?Kathleen Booth | Pavilion (23:15.118)I'll close with some data and advice: 84% of leaders believe their company's identity will need to significantly change in the next five years. That's massive.CMOs are well-positioned to lead that change—if they step up:First, build cross-functional leadership muscles. Pavilion excels at this. It's not just about marketing—it's learning to partner with sales, CS, ops.Second, shape the market. Be the narrative builder and operationalize brand trust. With AI exploding, brand is having a renaissance. CMOs must lead here.Third, guide the customer experience. We've talked about hospitality, but post-sale is more important than ever. Marketing needs to drive loyalty, retention, and evangelism.With AI and product data, we can now create truly personalized journeys—at scale. That opens a world of opportunity.Kerry Curran, RBMA (27:01.095)So many valuable points. Thank you for joining us today, Kathleen! How can people learn more about GTM2025, Pavilion, or connect with you?Kathleen Booth | Pavilion (27:19.886)You can learn more at joinpavilion.com and attendgtm.com. And feel free to connect with me on LinkedIn—just mention you heard this podcast!Kerry Curran, RBMA (27:40.585)Thank you! Looking forward to seeing you in September.Kathleen Booth | Pavilion (27:45.623)I can't wait.Thanks for listening to Revenue Boost: A Marketing Podcast. If Kathleen's insights resonated with you and you're ready to stop leading in a vacuum, remember this: the best CMOs aren't doing more—they're doing it smarter, together. If you got value from this episode, do me a quick favor: hit follow, leave a rating, and share this with someone in marketing, sales, or the C-suite who needs to hear it.And don't miss the event of the year for go-to-market leaders: GTM2025, hosted by Pavilion. It's where marketing, sales, and customer success executives come together to connect, learn, and lead what's next. Register today at attendgtm.com.If you want more growth frameworks, peer strategies, and go-to-market insights, head to revenuebasedmarketing.com or connect with me, Kerry Curran, on LinkedIn. More powerhouse episodes are coming soon, so stay tuned and keep scaling smart. Flat or slowing revenue? Let's fix that—fast.Revenue Boost: A Marketing Podcast delivers the proven plays, sharp insights, and “steal-this-today” tactics that high-growth teams swear by.Follow / Subscribe on Apple, Spotify, and YouTubeTap ⭐⭐⭐⭐⭐ if the insights move your metrics—every rating fuels more game-changing episodes
Your favorite clinical psychologists, John Gartner and Harry Segal, observe more signs of Trump's cognitive decline as well as his loss of support among independents. Is it starting to look like 2020 all over again? Be sure to subscribe wherever you get your podcasts: Our site Subscribe on iTunes Subscribe on Spotify Subscribe on Amazon Music Subscribe on iHeartRadio In the latest episode of Shrinking Trump, Gartner and Segal zero in on the cognitive strain that underlies every forced grin, every meandering rant, and every outrageous claim. They map out the mental gymnastics Trump employs—deflecting questions, denying well-documented facts, and firing off wild accusations—to sidestep accountability. What emerges is not just a political playbook but evidence of a mind under unbearable pressure. Watching Trump's public performances through a psychological lens reveals a pattern of malignant narcissism tangled with genuine confusion. Every time he labels critical reports “fake news,” he isn't merely spinning a narrative—he's exposing the cognitive dissonance of someone struggling to integrate reality into his own version of events. Gartner points out that this relentless backpedaling and reinvention of the facts are classic defense mechanisms, signaling a shrinking capacity to process new information. The episode then explores Trump's combative war on the media, dissecting how he weaponizes executive power to intimidate dissenting voices. Segal lays bare the authoritarian undertones of these moves: by threatening networks, he blurs the boundary between government oversight and outright censorship. The psychologists warn that normalizing these tactics erodes democratic norms and endangers free speech, reminding listeners that silencing critics is always the first step toward unchecked power. Shrinking Trump also brings in trauma expert Matthew Ditty to unpack the national fallout of sexual-misconduct cover-ups. When institutions protect accused offenders—especially at the highest levels—they retraumatize survivors and fracture public trust. Ditty's insights underscore a painful truth: justice delayed or denied isn't just a legal failure; it deepens societal wounds and stalls collective healing. Gartner, Segal, and Ditty connect these threads to paint a stark portrait of an administration teetering on cognitive collapse and authoritarian drift. They highlight new polling showing independents' support slipping as they grow uneasy with erratic behavior and empty promises—echoes of the 2020 backlash that nearly derailed Trump's first term. These aren't isolated missteps; they're symptoms of a presidency fraying at the edges. Understanding the psychology behind Trump's unraveling isn't an exercise in academic curiosity—it's a frontline defense of our democracy. By tuning into Shrinking Trump, you'll gain the tools to spot the warning signs of cognitive decline, call out authoritarian playbooks, and demand accountability from those in power. This episode arms you with both knowledge and urgency to keep our leaders honest. Listen to “Shrinking Trump” on your favorite podcast platform today. The country needs clear eyes—and a strong will—to push back against confusion, coercion, and cover-ups. Only by staying informed can we ensure truth, justice, and democratic integrity prevail. Learn more about your ad choices. Visit megaphone.fm/adchoices
This week, we discuss the AI hype cycle, Astronomer's viral moment, and yet another YAML flavor — KYAML. Plus, private equity is coming for your donuts. Watch the YouTube Live Recording of Episode (https://www.youtube.com/live/Lul4dCCIT24?si=qeBAZXHmFBdRuuAx) 531 (https://www.youtube.com/live/Lul4dCCIT24?si=qeBAZXHmFBdRuuAx) Runner-up Titles Sometimes it's hard to make money I've given into Big Donut Maybe you can fake your way through life At some point you have to have some expertise AI has no taste Can you fix my PowerPoint? There is a chance we're all going to be naked soon Gobbling up the dark fiber WHYAML Waymo for Babies Rundown Beloved Texas doughnut chain sold to California equity firm (https://www.khou.com/article/news/local/shipley-do-nuts-sold-private-equity-houston-texas/285-259116a6-8819-4b32-8ca8-20359bb4f1e1) AI Mid-Year Hype-Cycle Check-in Gartner hype cycle (https://en.wikipedia.org/wiki/Gartner_hype_cycle) Betting on AI: The Delusion Driving Big Tech - Last Week in AWS Podcast (https://www.lastweekinaws.com/podcast/screaming-in-the-cloud/betting-on-ai-the-delusion-driving-big-tech/) Clouded Judgement 7.25.25 - TAMs Lie (https://cloudedjudgement.substack.com/p/clouded-judgement-72525-tams-lie?utm_source=post-email-title&publication_id=56878&post_id=169176822&utm_campaign=email-post-title&isFreemail=true&r=2l9&triedRedirect=true&utm_medium=email) Microsoft's AI CEO thinks Copilot will age and ‘have a room that it lives in' (https://www.theverge.com/news/713715/microsoft-copilot-appearance-feature-age-mustafa-suleyman-interview) Flaw in Gemini CLI coding tool could allow hackers to run nasty commands (https://arstechnica.com/security/2025/07/flaw-in-gemini-cli-coding-tool-allowed-hackers-to-run-nasty-commands-on-user-devices/) Claude Code is a slot machine (https://rgoldfinger.com/blog/2025-07-26-claude-code-is-a-slot-machine/) The Hater's Guide to the AI Bubble (https://www.wheresyoured.at/the-haters-gui/) 2025 Stack Overflow Developer Survey (https://survey.stackoverflow.co/2025/) 2025 Stack Overflow sentiment and usage section (https://survey.stackoverflow.co/2025/ai/#sentiment-and-usage) Astronomer Data Pipelines with Apache Airflow (https://www.thecloudcast.net/2025/07/data-pipelines-with-apache-airflow.html) Astronomer (@astronomerio) on X (https://x.com/astronomerio/status/1948890827566317712?s=46&t=EoCoteGkQEahPpAJ_HYRpg) Ryan Reynolds' ad agency, was behind the Gwyneth Paltrow Astronomer ad (https://www.businessinsider.com/ryan-reynolds-maximum-effort-gwyneth-paltrow-astronomer-ad-2025-7) Introducing KYAML, a safer, less ambiguous YAML subset / encoding (https://github.com/kubernetes/enhancements/blob/master/keps/sig-cli/5295-kyaml/README.md#summary) Palo Alto Networks to acquire CyberArk in $25 billion deal (https://www.cnbc.com/2025/07/30/palo-alto-networks-cyberark-deal.html) Relevant to your Interests Microsoft's Satya Nadella says job cuts have been 'weighing heavily' on him (https://www.cnbc.com/2025/07/24/microsoft-satya-nadella-memo-layoffs.html) IBM shares drop as software revenue misses (https://www.cnbc.com/2025/07/23/ibm-q2-earnings-report-2025.html) MSFT Teams in your car? (https://www.theverge.com/news/708481/microsoft-teams-mercedes-benz-integration-in-car-camera-support) Y2K38 bug? Debian switching to 64-bit time for everything (https://www.theregister.com/2025/07/25/y2k38_bug_debian/) A.I.-Driven Education: Founded in Texas and Coming to a School Near You (https://www.nytimes.com/2025/07/27/us/politics/ai-alpha-school-austin-texas.html) How Anthropic teams use Claude Code (https://www.anthropic.com/news/how-anthropic-teams-use-claude-code?utm_source=changelog-news) Anthropic unveils new rate limits to curb Claude Code power users (https://techcrunch.com/2025/07/28/anthropic-unveils-new-rate-limits-to-curb-claude-code-power-users/) Alphabet's Q2 revenue beats estimates as cloud computing surges (https://www.fastcompany.com/91373657/alphabet-google-earnings-q2-cloud-ai) Listener Feedback Steve recommends Lessons from Production (https://podcast.techwithkunal.com) Podcast (https://podcast.techwithkunal.com) Conferences Sydney Wizdom Meet-Up (https://www.wiz.io/events/sydney-wizdom-meet-up-aug-2025), Sydney, August 7. Matt will be there. SpringOne (https://www.vmware.com/explore/us/springone?utm_source=organic&utm_medium=social&utm_campaign=cote), Las Vegas, August 25th to 28th, 2025. See Coté's pitch (https://www.youtube.com/watch?v=f_xOudsmUmk). Explore 2025 US (https://www.vmware.com/explore/us?utm_source=organic&utm_medium=social&utm_campaign=cote), Las Vegas, August 25th to 28th, 2025. See Coté's pitch (https://www.youtube.com/shorts/-COoeIJcFN4). Wiz Capture the Flag (https://www.wiz.io/events/capture-the-flag-brisbane-august-2025), Brisbane, August 26. Matt will be there. SREDay London (https://sreday.com/2025-london-q3/), Coté speaking, September 18th and 19th. Civo Navigate London (https://www.civo.com/navigate/london/2025), Coté speaking, September 30th. Texas Linux Fest (https://2025.texaslinuxfest.org), Austin, October 3rd to 4th. CFP closes August 3rd (https://www.papercall.io/txlf2025). CF Day EU (https://events.linuxfoundation.org/cloud-foundry-day-europe/), Frankfurt, October 7th, 2025. 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According to research from Gartner, 77% of sellers report that they struggle to complete their assigned tasks efficiently. So, how can enablement help cut through the noise and maximize rep efficiency to drive business results? Riley Rogers: Hi, and welcome to the Win-Win podcast. I’m your host, Riley Rogers. Join us as we dive into changing trends in the workplace and how to navigate them successfully. Here to discuss this topic is Kim Engebretson, manager of sales enablement at Protegrity. Thank you so much for joining us, Kim. We’re super excited to have you here. As we get started, I’d love if you could just run us through yourself, your background and your role. Great. Thanks Kim Engebretson: Riley. I’m happy to be here and excited as well. So, as you mentioned, I’m the manager of sales enablement at Protegrity. Which is a data-centric security company, which is part of the cybersecurity industry. I’ve actually been in sales ops and enablement for more than 25 years of my career over a host of different industries, most of which was in medical devices than telecommunication, and that ultimately brought me here to Protegrity. But I would have to say that my earliest career back in aerospace and defense really contributed to my love of sales enablement because I learned about manufacturing processes, project management, and I always take that lens of a process when I bring it to looking at a sales process to say, can we refine it? Is it the most efficient? Are there things that we can do? So always using a continuous improvement mindset. So it’s really been fundamental in how I approach most of my sales enablement projects. RR: Amazing. Thank you for that background. I love the thorough experience that kind of leads you to where you are today, and it’s part of the reason that we’re super excited to have you today is you bring a really well-informed perspective to the table and looking at your background, it’s clear that you have extensive experience, not only as an enablement leader, but in all of the different skills that make a strong enablement leader. So as the enablement landscape has kind of continued to evolve over the years, I’m curious how you’ve seen. The challenges go to market teams face evolve, and then maybe what you’re seeing is the most pressing today. KE: Yes. Well, as I mentioned, with having a pretty long career thus far, I’ve come through a couple major milestones. The introduction of the internet, digital transformation. I mean, I was in sales enablement when people had to call in a paper order was processed. So as you can mention, this is a big evolution that we’ve moved to such automation, such efficiency, and so from a go to market perspective, sales hasn’t changed. From the standpoint that a seller must know their product and service, they must bring value to the table so that the customer really perceives them as adding value and being a consultant, being a partner, and making the right business decision. But what has changed dramatically, even in the last five years and is continuing to move at an amazing pace, is that buyers don’t really wanna engage with the seller until it’s much further along in the process. So the buying cycle is still a pretty long period of time, but the sales cycle when the customer and the seller engage is really much further down the pipeline than it normally was. So from a go-to market perspective, our sellers have to know that and know what assets, what webinars, what podcasts, what materials has the prospective customer engage with through their self discovery. And it really precedes ai. But this desire to say, let me educate myself in what’s available before I start talking to a prospective vendor. And from that standpoint. When we do have that first engagement, it’s got to be solid. It’s got to be really a opportunity where we distinguish ourselves from the other vendors that that prospect or customer might be thinking about talking to. RR: Yeah, I think that’s certainly a common challenge that a lot of businesses are seeing, and I think that need to be agile, to be effective, to be efficient in that moment where you’re allowed as a seller, to have that first touch with a buyer is so crucial. I know that kind of as a solution to that. Sales efficiency is kind of a key priority for you. So can you maybe talk us through why sales efficiency is a priority and then how you’re focusing on that and what initiatives you’re using to help you achieve it? KE: Sure. So understanding the prospect. So we have a really strong demand gen organization that is trying to provide leads or prospective leads to our sales team, but that still requires that our sellers really get to know again, who that company is. What industry are they working in? Who are the decision makers? There’s a considerable amount of research and data accumulation that has to take place so that, again, when that seller has that first opportunity, that phone call, that business meeting, that they come prepared. And I believe that customers also expect. That individual to come already knowing quite a bit about them, because again, we work under this kind of accelerated cycle. And so the efficiency part is how do we assemble all that information, how do we synthesize it? And then simultaneously using things like our business use cases, our understanding of the industry, how do we prepare our seller so that they’re not having to do that all on their own? We are providing them those materials and resources so that they can, again, bring their best, you know, representation for that first meeting. So there’s a lot of pressure on that first call, but I think the sales efficiency is building all around, making our sellers. Informed. Knowledgeable and impactful. RR: Yeah, definitely. I think thinking about that sales efficiency and all the support levers that you’re pulling to help sellers drive it, I’d like to maybe talk about enablement technology and how you’re using that to create efficiency. I know you actually switched off of a previous enablement platform and moved to Highspot just recently last year, so I’d love if you could talk us through maybe what motivated the change, how you reevaluated, and then what that process was like. KE: Absolutely. I joined Peg in June of last year and it just so happened the sales enablement platform we were using was coming up for an annual renewal. So there was a natural event that said, you know, I’m new in the role. I was given a new responsibility of sales enablement, so let me test. Whether or not we had the right product, right tool for what we needed. And so I went out and spoke to pretty much the top three or four companies giving our current vendor every opportunity to also come forward and demonstrate what they had that perhaps we weren’t utilizing in that system. So it was really about were there things that we weren’t using, not optimizing in the system. And it was through that process that really Highspot. Distinguish themselves, and I just emphasized that first meeting being so important and really our account executive came prepared, had done some research, was sharing with us ideas that we hadn’t had, even though I had researched all the vendors independently myself, and so they stood out. And that continued through the next engagement and the next engagement. And as the account executive brought in other resources from Highspot through the solutions team, everybody came prepared and demonstrated to me an interest. They were interested in what we needed and they wanted to showcase how they thought the Highspot solution could meet the business needs that we defined. And that really just. Changed the kind of trajectory. So it was up for our incumbent to really lose the business, and unfortunately they did because they didn’t really fight hard enough to sustain it. And again, across the vendors, a lot of common functionality. But it was the way. That the Highspot team was able to really demonstrate what did they think that their solution could do that would be different? And it was, uh, a couple things. Digital rooms. It was the close integration with Salesforce. Were, were really two of the key decision makers, the decisions for us. RR: Wonderful. Well, I first of all am so happy to hear that you had such a fantastic experience with our team, and I think that, you know, kind of speaks to the value of enablement in the work that you do of. How else are you getting sellers ready to deliver these experiences? And then also congratulations on one year. Super exciting. Just past that mark. So gotta call that out. I’d love to know maybe drilling a little bit further into that process of switching. So when you switch an enablement tech stack, what maybe are some of the best practices that you would share for managing that change and empowering reps through that transition? Because I know that’s probably not an easy process. KE: Agreed. That’s probably the biggest challenge with any technology transition is implementation and then change management. So from the implementation side, again, I think Highspot had a great enablement support where the project plan was clear. The kickoff was good. I did have a partner at the time who was working with me on the transition so that I was able to focus on the enablement side. The other person was able to focus on the content. Implementation. So I would say having a good project team internally was really important because you really wanna have people who can focus on the different elements of that transition. But the thing I also focused on was ensuring that our sales leaders really understood why we’re making the change. That they were also helping to articulate the business decision and the value. And then it all came down to just communication, really keeping the sales team well informed why we were making the change, what were some exciting things they could look forward to. And then once we made the change, supporting them through multiple hands-on sessions. So that they could get familiar with the system. And so I was doing, you know, weekly sessions, small group sessions, really to make sure people understood the new navigation, how to find the resources. And then, uh, the big one was introducing the digital rooms. So it was really just about. Change management 1 0 1, communicate, implement, and support. RR: Yeah. Amazing. I think changes in the tech stack are a pretty common scenario that you’ll encounter, but I feel like there’s not so much in the way of guidance or best practices out there for how to do it, so thank you so much for sharing that. I’d love to know, maybe just one more question on this topic, in your opinion. What is the advantage of an enablement platform? How does it help you with sales efficiency? And then maybe a little bit, if you can, share about how switching to Highspot helped you amplify that advantage. KE: Sure. So we were using multiple resources. Our tech stack is pretty, I should say, it’s either deep or wide, whichever way you want to define it, but the ability to compress and integrate. To demonstrate a seamless experience, whether you’re using Highspot through Outlook or through Salesforce or teams, but trying to minimize that feeling of a seller going to multiple systems to achieve something. And more importantly, we have our collateral, our marketing content. We have product information, we have sales process information. We have the ability to collect how to information. And so by putting that all into one system, that’s easy to navigate. Is also giving that seller that kind of efficiency, which is if they have confidence that they can come into one system, quickly, find the answer to the question, whether it’s, how do I, what’s the next step? Particularly for things which maybe they don’t do on a high frequency basis. So they need to come back to how to find that resource. Previously, you know, it was all via SharePoint, which it definitely has some value. But now being able to put everything kind of into one basket, meaning one system, we’re able to provide them, I think a more unified user experience. And then the efficiency of being able to say, I can do multiple things with this one tool that I previously had to go to, maybe three or four different resources, or even people to find the answer to a question. RR: Wonderful. Well, I’m so glad that you’re seeing the degree of success that you are already and that the switch has kind of been a fruitful one. Speaking of some of the work that you and the team have been doing with the platform, we’ve heard that sales plays have been a key lever in helping you improve sales efficiency. So I’d love if you could talk us through how you’re leveraging them to support your sales efficiency initiatives and then how maybe they’re helping you drive. More consistent execution across your sales teams? KE: Yeah, absolutely. So as I mentioned previous to me joining the organization a year ago, we didn’t really have a dedicated sales enablement function. Of course, sales enablement was being delivered by different individuals. And so one of the things that was, you know, my primary objective was improve the onboarding experience and then also help document the processes, or in this case, the sales place. So there really wasn’t a repository or a collection of that. I love the way, it’s what do I need to know, show, say, or do? And I’ve used that so many times, even in my own enablement sessions, because I think that routine, that practice starts to build that understanding of how we break down a sales play. And so first and foremost, brought the right people together through a series of workshops. So that we could create the sales plays. And so the way we started was we used both industry and business use case as the formula for defining the sales plays, and that enabled the team to kind of hyperfocus on for this specific industry and this specific peg use case or solution. How can I define the things that that seller would need to know? And so once we produce a couple of sales plays, that made it a lot easier us for us to template that moving forward. And in fact, that’s all been on the like pre-sales side on winning new business. And now we are moving into building sales plays around the post-sales process about customer onboarding and customer engagement and time to first value. So we’re using those same principles now. Through another portion of the buyer life cycle, so I’m excited to start documenting those processes as well. RR: Amazing. Well, I love to hear that the no say show do structure is so ubiquitous in enablement at Prote. It’s such a useful framework and it really does work. Maybe shifting gears a little bit, besides sales plays, we’ve also heard that you’ve had quite a bit of success, as you mentioned earlier, with things like digital rooms, and you’ve achieved an 83% external share. Adoption rate. So I’d love if you could share some best practices for helping reps regularly use external sharing features, and then maybe how you’re seeing that engage buyers. KE: Digital rooms are by far my favorite. Not only because you can get a little creative, and we’ve created a digital room template for different business use cases or for different customers at the different intervals of where they are in their buyer journey, whether it’s for prospecting or it’s for contract management or responding to a request for proposal. So we look at each one of those buyer seller engagements. As a unique opportunity to define a digital room, and they essentially sold themselves. So I think our sales teams immediately got how valuable these could be compared to, you know, the old school method of emailing customers serially, you know, having to search through your email to find out what was the last communication, looking for resources. And so everybody just really, I think, inherently understood the. Value of a digital room. And again, going back to saying how do we hyper-personalized, how do we customize something for a customer or a prospect, which will help distinguish peg from potentially other vendors that they’re talking to. And in fact, I was onboarding a new solutions engineer just a week or so ago, and when I introduced him to Highspot and the use of digital rooms. The fact that that individual repeated back to me, oh my gosh, I can see the value of this. I was like, alright, you got it. And so I think that it’s not a leap for people to know how valuable digital rooms can be. And the second part of your question is, you know, how did it when the adoption one is, I think there was genuine need in an interest. So those people ran toward it. But I hosted a couple enablement sessions and then. I highlighted the individuals who were doing unique things, they really made their personality stand out in the digital room. They added some stuff that sometimes was funny, you know, or engaging. So using successful sellers to showcase best practices to the rest of the team. I’ve always found that that tends to be more impactful than me sharing my recommendation or even a vendor sharing a recommendation. So when they see another respected seller is doing something and having success with it, then they’re more inclined to say, let me check that out. Let me adopt that practice as well. And so I hosted a enablement session called the Digital Masterclass. Where we took it to, you know, how can we use some higher end functions and features, and I’ll continue to do that as Highspot continues to release some new features and functionality with the digital rooms. RR: Well, I love to hear that, especially I feel like the best part of digital rooms is that they kind of marry, flash and function. So when you can show off a really cool one, everybody’s like, ah, why am I not doing this? And so it seems that’s very much how you’re getting that engine moving. So having heard a little bit about your strategy and the work that you’re doing to drive it, I’d like to know maybe since implementing Highspot, what business results you’ve achieved, any wins, achievements that you’re particularly proud of, programs that you’re running really successfully, that you’d like to share with us. KE: Yes. Well one is, I, I think just the, the adoption rate that you mentioned and the high rate of external shares is indicative of that. The team has adopted this as a, a distinguishing sales function, so that’s one thing. I did take a look at it, and although I can’t give you very specific numbers, I looked at our pipeline from a year ago, you know, year over year, and what I was able to see was double digit growth in both new opportunities created. And new opportunities, not only with existing customers, but what we call net new logos. And so, although there’s other contributing factors, I definitely think that the use of the digital rooms has helped advance the opportunity from say, qualification into then our next opportunity stage. And that’s reflective of the fact that that’s when we say, this is when you now create the digital room. To move a customer from, you know, once we’ve identified there’s a business value that we can deliver to them, is now let’s start to move them into a digital room, start to share more assets and information, which again, can help them inform themselves and be a great place where we can keep a record of recorded meetings, action items, next steps. And it just helps facilitate, you know, the sales process motion and sales tactics. RR: Well, I think. To start. That sounds like you’re making amazing progress and I am sure that’s just reflective of the great work that you’re doing. I really appreciate you walking through kind of that enablement action to then this is how we’re seeing that impact on the outcomes that the business really cares about. And it seems like to your point, the data is reflecting the value of your work. So speaking of kind of seeing that data and being able to. Validate the work that you’re doing. I’ve heard that you’re currently working, as you mentioned on that integration between Salesforce and Highspot. So as you’re making progress on that, I, I’d love to know what value you’re seeing in the integration and then as you’re going, what outcomes you’re hoping to achieve down the line. KE: Yeah, absolutely. So right now we are actually in production. Our integration’s complete. We just haven’t rolled it fully out to the organization. As I continue to fine tune a few things. What I think I’m more excited about now is that it wasn’t how I thought we would be using it. Let me clarify that by saying, you know, floating content, floating recommended sales plays over to the opportunity or from Highspot to Salesforce is. You know, one of the things we expected, but it was a sales operations leader who said, well, can we give them the process guidance as well? And I said, well, sure we can. So this was something that we’ve implemented and we’re now testing out, but this is where I’m also floating over the how to guide, on how to perform the next step. What are the things that you need to do from a Salesforce. Process standpoint as one of the recommended assets. And although we had those materials and we’ve had a lot of how to guides produced in the past, it was always the challenge of somebody going to find the guide at the time that they needed it. And by using the Highspot integration. It is surfaced right there on the opportunity. So it’s literally, you know, look at the opportunity, click on the resource guide, and now we can give them the guidance that they’ve been looking for, or that they maybe stopped doing something and called somebody to get the guidance. So again, I think that highlights the efficiency because we have sellers all around the globe, and we want them to be able to work and not be delayed in what they’re doing because they’re waiting for somebody to answer a question. If they can get the information right when they need it, and again, at the point of use, which in this case would be within Salesforce, within the opportunity. So looking forward to releasing that really in the next, uh, week or so, and I’m sure the team is gonna see the value there as well. RR: Well, I know I, for one, can’t wait to hear about how that goes with the team in the next week. Best of luck to you. But if you’re already finding surprise use cases and additional values popping out at you, I’m sure as sellers are getting in there and using it, you’re gonna find new things pop up that they’re using that you aren’t even expecting. Well, one last question for you before we let you go. For organizations aiming to improve their operational efficiency through an enablement platform. What is maybe one or two pieces of advice you would offer when selecting that tool to partner with? KE: It’s a good question. You know, one, I’m gonna point back to what I said in the beginning, which is really trust, maybe your instinct, which is, if the very initial engagement with a prospective supplier is good, that tends to be somewhat indicative that that business relationship will continue on. If you find that you’re not getting the information. Or you’re struggling to see the value in the tool. It’s not being conveyed to you in a way. That may also be an early indication that, that that could paint how this engagement with that prospective supplier is gonna be so lean into, you know, how does the company represent themselves? Because if they’re successful using an enablement system, it’s gonna be reflected in their own account. Executives do talk to a couple other, uh, referrals. I think it is also helpful. I don’t think a company’s gonna give you a referral that’s not gonna give you a good assessment. But speaking to other companies that are using the product. Particularly if they’re in the same industry, I think is beneficial. And then of course, I would ask to really understand what the implementation plan is. So, and do that early enough when you’re doing the vendor review. Not just what is the product solution, but what is their implementation strategy and plan. How long will it take? And then what is their transition after you have your instance up and running? What are the resources that they provide? And that has also been something that has been really valuable to me, is having the continuing relationship when we transitioned out of our implementation. And then over to the customer support team, CSM. Um, it’s been a good relationship and that’s how we’re continuing to look at how do we leverage the system? How do we continue to optimize Highspot to get the most value out of it? RR: Amazing. Well, I think that’s fantastic advice, and I just have to say thank you again, Kim, for joining us. It’s been so lovely to chat with you and I think we’ve got some great best practices to share with our audience. Really appreciate it. KE: Thanks Riley. I enjoyed being here. RR: To our audience, thank you for listening to this episode of the Win-Win podcast. Be sure to tune in next time for more insights on how you can maximize implement success with Highspot.
Learn essential LinkedIn strategies with Rachel B. Lee, a renowned LinkedIn Top Voice and the co-owner of Standout Authority. She shares her top tips to grow your presence on LinkedIn, describes how to craft a great profile, how to build your network authentically, tools to use and the truth about video on LinkedIn. Rachel's journey starts in corporate roles at Microsoft and Gartner. Rachel achieved over a billion impressions in 2017 as the social lead for Microsoft Inspire and won the speaker excellence award in 2018 for her session on modern selling and LinkedIn. We discuss the pressures of being in a large organization while feeling the need to express your true, unfiltered voice. Rachel's insights on leveraging corporate roles to build a personal brand really hit home for me. She shared her experiences hosting a podcast at Microsoft and connecting with high-level execs, showing how you can advance both your and your company's missions. It's all about finding that sweet spot where your personal and professional lives can align and thrive together.My personal wheelhouse is our conversation on video and LinkedIn. Rachel highlighted the surge of video content on the platform and its importance in building a dynamic presence. We chatted about her top advice for enhancing LinkedIn visibility: attracting with a standout profile, engaging with value-driven content, and converting through active networking. I also loved her emphasis on storytelling that blends personal and professional elements—it's something we're both passionate about. If you're looking to make meaningful connections and elevate your personal brand while contributing to your company's success, this is an episode you won't want to miss. In this episode you will learn:Rachel's top tips to be better at LinkedIn - 2:23When to accept connections or reject them - 10:00What tools to use for lead generation - 11:20How to build your personal brand if you are at a company - 14:25Why Linkedin video gets 1.4x impressions and engagements than other platforms - 24:38-FREE DOWNLOAD: 10 Tips to Make Better Video In Less Time (To Grow Your Revenue) click here -Follow host Kim Rittberg on Instagram & Subscribe to Kim's YouTube Channel to Make Better Videos that Convert Please spread the word to your friends and leave us a rating and review on Apple Podcasts!Connect with Rachel:Rachel's Linkedin Standout AuthoritySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
WBSRocks: Business Growth with ERP and Digital Transformation
Send us a textEnterprise IT decisions carry enormous financial and strategic weight, and analyst firms like Gartner, Forrester, and IDC play a pivotal role in shaping them. Yet despite the influence of their research, many IT and business leaders struggle to use it effectively. Too often, organizations rely on reprints or surface-level summaries without grasping the full context or limitations. When properly interpreted, analyst insights can significantly reduce risk, streamline decisions, and steer companies away from costly mistakes. But unlocking that value requires more than just access—it demands a clear understanding of how to translate dense reports into actionable guidance that aligns with specific business needs.In this episode, Sam Gupta engages in a LinkedIn live session with Carter Lusher—an industry analyst veteran with experience on both sides of the table, as a former Gartner and Ovum analyst, in a live LinkedIn session as they discuss the consumer's guide to IT industry analyst research and advice.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
My guest today, Steve Durbin, shares why empathy, agility, and resilience are vital to managing risk and keeping your organization secure. Steve shares the biggest threats to organizations right now and how empathetic leaders foster the resiliency needed to adapt. We discuss how CISO's and risk officers can create an empathetic culture where trust and transparency flow to help protect the organization. Steve shares how letting go of control can keep you safer, and how curiosity and listening help you communicate in ways people understand. He candidly shares that CEOs who don't understand empathy are a risk. And finally, Steve offers ways to balance a culture of experimentation and empowerment with effective risk management. To access the episode transcript, please scroll down below.Key Takeaways:When assessing risk, people are your greatest risk, but they are also your greatest asset and your greatest opportunity for solutions. It is not the machine or the algorithm that will solve your risk problem; it is your people. You risk losing your best people if you're not willing to adapt to what needs to be done for the best of your organization, employees, clients, and other stakeholders. "You increase awareness by explaining why people need to be aware, why they should care, and you may have to make it personal." — Steve DurbinFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Steve Durbin: CEO, Information Security ForumSteve Durbin is Chief Executive, Information Security Forum (ISF). His main areas of focus include strategy, information technology, cyber security and the emerging security threat landscape across both the corporate and personal environments.He is a frequent speaker and commentator on technology and security issues, and, since 2016, the host of the ISF Podcast.Formerly at Ernst & Young, Steve has been involved with IPOs, mergers and acquisitions of fast-growth companies across Europe and the USA. Having previously been senior vice president at Gartner, he has advised a number of NASDAQ and NYSE listed global technology companies.Steve has served as a Digital 50 advisory committee member in the United States, and he has been ranked as one of the top 10 individuals shaping ow organizations and leaders approach information security careers. He has also been featured on the top 20 most influential list of leaders whose companies have a vision that shapes the conceptual landscape of their respective industries.Steve is a Chartered Marketer, a Fellow of the Chartered Institute of Marketing, Forbes Business Council Member and a lecturer at Henley Business School, where he speaks on the role of the Board in Cybersecurity.Connect with Steve:Information Security Forum: securityforum.org X: x.com/securityforum LinkedIn: linkedin.com/in/stevedurbin YouTube: youtube.com/channel/UCyTu0HsWQd_ucrt0Zo0042A Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!
In the latest episode of Supply Chain Now, Mike Griswold returns for an in-depth behind the scenes analysis of the 2025 Gartner Top 25. Listen in as Mike shares:Insights into the methodology behind the rankings, which combine quantitative business metrics and qualitative expert and peer reviewsKey takeaways from this year's list include the importance of water stewardship, the rise of agentic AI, and the move towards autonomous operationsThe need for companies to focus on digital transformation and process integrity to achieve autonomous operationsThe feedback Gartner receives about the rankings Upcoming Gartner Planning Summits in London and Denver, which aim to provide practical advice and connect industry peersJoin us for an enlightening conversation highlighting the evolving landscape of supply chain management and the critical role of innovation and sustainability in driving future success.Additional Links & Resources:Connect with Mike: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more about Gartner: www.gartner.com Key Takeaways from Gartner 2025: https://supplychainnow.com/key-takeaways-gartner-2025-1454Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Real Stories: How an Australian Powerhouse Unlocked Millions in Capex Using Advanced Supply Chain Planning: https://bit.ly/3TsxBUFWEBINAR- Still in the Dark? 4 Shipping Visibility Fails You Can't Afford This Peak: https://bit.ly/44g0NEiWEBINAR- Strengthening Fraud Defenses Through Tracking and Digital Visibility: https://bit.ly/4eiZ6t3WEBINAR- From Framework to Action: Decision Automation in the Agentic Supply Chain: https://bit.ly/4nKlkJ6WEBINAR- From Legacy to Leading Edge, Morgan Foods' Supply Chain Journey: https://bit.ly/3IcDDGkWEBINAR- Tomorrow's Factory is Already Here: https://bit.ly/45QMGqoThis episode is hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/mike-gartner-top-25-1460
The U.S. economy is demonstrating resilience with strong consumer spending and low unemployment filings, despite looming inflation and tariff pressures. Retail sales rose by 0.6% in June, surpassing expectations and indicating solid growth in gross domestic product for the second quarter. However, concerns about rising import costs, which saw their largest monthly increase in over a year, continue to cast a shadow over the economic outlook. While manufacturers anticipate growth and increased hiring, the uncertainty surrounding tariffs remains a significant concern.IBM's CEO, Arvind Krishna, argues that fears of artificial intelligence (AI) eliminating jobs are exaggerated, suggesting that AI will actually enhance employment opportunities by increasing productivity. He notes that while some clerical roles may be phased out, new job creation will occur in programming and sales. Meanwhile, Gartner forecasts a substantial rise in global IT spending, projected to reach $5.43 trillion in 2025, driven largely by investments in AI infrastructure. This shift indicates a growing trend where companies must adapt to the changing landscape or risk being left behind.The podcast also discusses recent layoffs at major tech firms, including Microsoft, Tata Consultancy Services, and Intel, as they navigate the challenges posed by AI and automation. Microsoft has laid off approximately 9,000 employees while reporting significant revenue growth, highlighting the paradox of job cuts amid financial success. Similarly, TCS plans to cut 12,000 jobs, primarily affecting senior and mid-level positions, as clients demand AI-driven services and cost reductions. This trend underscores the rapid transformation of the workforce as companies pivot towards automation and higher-margin activities.Legislative updates include the Federal Communications Commission's review of state laws on AI, aimed at reducing regulations to promote American AI systems. Critics argue that this approach lacks a comprehensive vision for AI innovation. In the UK, a court has denied WhatsApp's intervention in a case involving Apple's compliance with government orders to access encrypted data, raising concerns about privacy. Additionally, New York has announced stricter cybersecurity regulations for water utilities, emphasizing the need for enhanced security measures in critical infrastructure. These developments reflect a broader struggle between regulatory frameworks and the fast-evolving tech landscape. Four things to know today 00:00 U.S. Economy Grows Steadily as AI Reshapes Labor and IT Spend Soars to $5.43 Trillion04:45 Global Policy Divide on AI and Cybersecurity Widens as U.S., UK, and New York Take Conflicting Regulatory Paths07:54 Layoffs Mount Across Tech and Services as AI Drives Shift Toward Margin, Not Manpower12:09 Intel Restructures for AI Future with Major Layoffs, Factory Slowdown, and Network Division Spinoff Supported by: https://scalepad.com/dave/ https://businessof.tech/sponsor/moovila/ Tell us about a newsletter!https://bit.ly/biztechnewsletter All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech
Neste episódio do Vamos de Vendas, falamos sobre como escalar vendas aproveitando o timing perfeito de mercado. Recebemos Ricardo Petta, profissional que já esteve no lugar certo, na hora certa, em empresas como XP, Google e atualmente no iFood Benefícios.Ricardo compartilha os desafios e oportunidades ao encontrar uma oferta alinhada ao que o mercado deseja no momento certo, além de debater a importância do Product Market-Fit e das preparações estratégicas para aproveitar janelas de oportunidade em vendas.
Your favorite clinical psychologists, John Gartner and Harry Segal, review Trump's confusion over the Epstein debacle, sound the alarm about the firing of Colbert and the purchase of CBS, and discuss the implications of sexual perpetrators in power with the ever-inspiring Matthew Ditty, trauma expert, therapist and educator. Be sure to subscribe wherever you get your podcasts: Our site Subscribe on iTunes Subscribe on Spotify Subscribe on Amazon Music Subscribe on iHeartRadio In the first segment, Gartner and Segal zero in on Trump's Epstein meltdown. He's thrown out one excuse after another—calling the mounting evidence “fake news,” feigning ignorance about key documents, then lashing out at prosecutors by name. As these psychologists point out, each denial and flip-flop isn't just arrogance—it's a glaring sign of cognitive strain. They map how malignant narcissism and creeping confusion feed reckless political posturing, turning a scandal into a national crisis of leadership. Next, they sound the alarm on Trump's assault on late night and legacy media. After firing Stephen Colbert, Trump floated acquiring CBS outright—an unabashed power grab against anyone who dares criticize him. Gartner and Segal unpack how this move echoes classic authoritarian playbooks: silence your critics, consolidate control, blur the line between state and private enterprise. If a president can weaponize a broadcast network at will, what guardrails remain for truth and free speech? Then comes Matthew Ditty, therapist, educator, and trauma specialist, who guides listeners through the dark undercurrents of sexual violence at the highest levels. Drawing on the Epstein revelations, Ditty shows how survivors' trauma is compounded when institutions protect powerful offenders. He explains why public reckoning matters—not just for politics, but for collective healing. When perpetrators sit in the Oval Office, every act of denial or cover-up retraumatizes victims and erodes public trust. Throughout the episode, Gartner, Segal, and Ditty weave a chilling portrait: a president under cognitive distress, striking out at anyone who holds power to account, while enabling the very abuses that threaten democracy. They urge listeners to see these patterns not as isolated scandals but as part of a broader slide toward autocracy—one fueled by confusion, cruelty, and misplaced loyalty. Tune in to this unflinching episode of Shrinking Trump wherever you get your podcasts. Understanding the psychology behind today's headlines isn't just academic—it's our first line of defense against a presidency in freefall. Learn more about your ad choices. Visit megaphone.fm/adchoices
Welcome to episode 313 of The Cloud Pod, where your hosts, Matt, Ryan, and Justin, are here to bring you all the latest in Cloud and AI news. This week we've got an installation of Cloud Journey featuring Gartner and chaos AND an aftershow! We've got acquisition news, new tools, an undersea cable, and even a little chaos, all right now in the cloud. Let's get into it! Titles we almost went with this week: From Vibe Check to Production Spec Node More Mr. Nice Guy: AWS Locks Down Access Until You Ask Nicely Grok’s New Feature: Ask Elon First The AI That Phones Home to Dad Musk-See TV: When Your Chatbot Needs Parental Guidance Oracle’s Federal Discount: 75% Off for Six Months (Terms and Conditions Apply) GameDay: Not Just for Sports Anymore Bob the Builder Center: Can We Fix AWS? Yes We Can! Bucket List: Google Cloud Storage Finally Lets You Pack Up and Move The Great Bucket Migration: No Forwarding Address Required Compose Yourself: Cloud Run Gets Docker-mented Survey Says: Your Team Needs a Performance Check-Up From Florida With Love: Google’s New Cable Has a License to Transmit Sol Train: Google Lays Track Across the Atlantic Finding the Right Gradient for Your AI Journey Google Cracks the Code on AWS’s Cloud Castle Breaking Cloud: Google’s Data Analytics Cook Up Market Share From Chat to Churn: The Great GPT Subscription Exodus AWS Finally Filters Out the Pricing Noise The Price is Right: AWS Edition Gets New Search Features Four Filters and a Pricing API Walk Into a Cloud Fee-fi-fo-fum who has a flash reasoning model Follow Up 02:01 Cognition to buy AI startup Windsurf days after Google poached CEO Cognition acquired Windsurf’s IP, product, and remaining talent after Google hired away the CEO and senior staff, highlighting the intense competition for AI coding expertise among major tech companies. The deal follows a failed $3 billion acquisition attempt by OpenAI and Google’s $2.4 billion licensing and compensation package to secure Windsurf’s leadership, demonstrating the premium valuations for AI coding technology. Both companies develop AI coding agents designed to accelerate software development, with Cognition’s Devin agent and Windsurf’s tools representing the growing market for AI-powered developer productivity solutions. The acquisition ensures all Windsurf employees receive accelerated vesting and financial participation, addressing the disruption caused by the leadership exodus to Google. This consolidation in the AI coding space suggests smaller startups may struggle to retain talent and remain independent as tech giants aggressively pursue AI engineering capabilities. AI Is Going Great – Or How ML Makes Money 04
In “CHAINge, AI, and the Future of Freight”, Joe Lynch and Bart De Muynck, an industry expert and thought leader with over 30 years of supply chain and logistics experience across the globe, discuss how artificial intelligence and emerging technologies are reshaping the logistics landscape and what the future holds for global freight. About Bart A. De Muynck Bart De Muynck stands as an accomplished industry expert and thought leader, boasting over three decades of global supply chain and logistics experience. His distinguished career includes significant roles at major international companies such as EY, GE Capital, Penske Logistics, PepsiCo, and various tech firms. Notably, he spent eight years as a VP of Research at Gartner and recently served as Chief Industry Officer at project44. A highly sought-after speaker, Bart currently advises multiple companies and industry organizations in logistics. He chairs ASCM's CHAINge conference in Europe and North America, is the Vice Chair for Transformfest 2025, and is a member of the Forbes Technology Council, SCLA, WEF, and CSCMP's Executive Inner Circle. Born in Belgium, he now resides with his family in Texas, USA. Through Bart De Muynck LLC, he helps organizations navigate the complex technological landscape, tailoring solutions and mitigating challenges to drive operational efficiency and manage risk. His new thought leadership website, Better Supply Chains, curates high-quality content focused on leveraging technology to create more efficient, inclusive, and equitable supply chains, ultimately aiming for both better supply chains and improved individual lives. About Better Supply Chains Better Supply Chains is a new thought leadership website curated by former Gartner analyst and Industry Expert Bart De Muynck, with the primary goal of centralizing high-quality content designed to help companies significantly improve their supply chain operations. The platform is dedicated to enhancing connections by fostering networks that unite shippers, logistics service providers (LSPs), technology providers, and investors. Furthermore, it aims to empower commerce by delivering insightful information that enables businesses to refine and automate their trade processes. Crucially, Better Supply Chains also seeks to improve lives by examining the positive impacts of logistics technology (LogTech) on labor, talent development, and sustainability efforts within the industry. By actively highlighting how emerging technologies can be seamlessly integrated into supply chain organizations, processes, and people, the website strives to make supply chains more efficient, inclusive, and equitable, ultimately contributing to better operational outcomes and improved individual well-being. Key Takeaways: CHAINge, AI, and the Future of Freight In “CHAINge, AI, and the Future of Freight”, Joe Lynch and Bart De Muynck, an industry expert and thought leader with over 30 years of supply chain and logistics experience across the globe, discuss how artificial intelligence and emerging technologies are reshaping the logistics landscape and what the future holds for global freight. AI as an Enabler, Not a Replacer: A central theme is that AI's true power in supply chains lies in augmenting human intelligence rather than replacing it. Bart emphasizes that AI can automate mundane tasks, freeing up human workers for higher-value activities requiring critical thinking, problem-solving, and creativity, leading to increased productivity and improved decision-making. Focus on Practical AI Applications: The podcast will likely highlight that the effective implementation and absorption of existing technologies, particularly AI and advanced analytics, are the next big transformation in logistics. Bart's focus through "Better Supply Chains" is on practical, high-quality content that helps companies refine and automate their trade processes using proven technological solutions, not just speculative future tech. The Interconnectedness of Supply Chain Elements: Bart's extensive background and the mission of "Better Supply Chains" underscore the importance of fostering networks that unite shippers, logistics service providers (LSPs), technology providers, and investors. The "CHAINge" conference he chairs also emphasizes collaboration and interconnectivity to build more efficient and sustainable supply chains. Addressing Key Industry Challenges through Technology: The episode will touch upon how logistics technology (LogTech) can positively impact labor, talent development, and sustainability. Bart's work aims to integrate emerging technologies into supply chain organizations, processes, and people to create more efficient, inclusive, and equitable supply chains. Data Quality is Paramount for AI Success: Bart stresses that while data is the "unsung hero" in supply chain resilience and decision-making, the quality of that data is crucial. Bad or irrelevant data can be a "bad actor," highlighting the need for high-quality, real-time, and predictive insights to get ahead of disruptions. Building Resilient and Agile Supply Chains: Given Bart's expertise and the current landscape, the discussion will likely emphasize the need for supply chains to be agile and resilient in the face of geopolitical factors, trade disputes, and market uncertainties. Technology, including AI, plays a vital role in enhancing visibility, optimizing logistics, and improving decision-making in turbulent times. Investing in Talent Development alongside Technology: Bart believes that talent is a significant constraint in supply chains. The podcast will likely highlight the importance of not only embracing technology but also investing in talent development and fostering a culture of collaboration to fully leverage the transformative potential of AI and other innovations. Learn More About CHAINge, AI, and the Future of Freight Bart | LinkedIn Better Supply Chains | Linkedin Better Supply Chains CHAINge conference The Connective Tissue of the Supply Chain with Bart A. De Muynck The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube
In this episode of Gartner ThinkCast, we explore how HR leaders can meet the moment in 2025, where AI acceleration, evolving employee expectations and cultural fragmentation are redefining work. Pulled from the Gartner HR Symposium/Xpo™ Opening Keynote, Gartner experts Jessie Knight and Russ McCall uncover the critical role HR must play in addressing widening performance gaps — and how guided collaboration, collective intelligence and a human-first approach to AI can reset the workplace for what's next. Tune in to discover: Why traditional talent strategies are falling short What's behind the collaboration, skills and technology gaps How leading HR teams are using AI-powered nudges How to future-proof your workforce with smarter learning Dig Deeper: Buy tickets to Gartner HR Symposium/Xpo™ Download the Future of Work Toolkit Watch the full Opening Keynote
In Episode 34, of Season 5 of Driven by Data: The Podcast, Kyle Winterbottom was re-joined by Malcolm Hawker, Chief Data Officer at Profisee, fresh off the publication of his new book 'The Data Hero Playbook' They discuss what prompted him to write the book and the insights from within it, how he kept witnessing the same issues and challenges while working at Gartner and the real reason he decided to leave! Malcolm dives into the challenges faced by data leaders, the importance of shifting from a mindset of limiting beliefs to one of growth and development, and the need for Data Leaders to take accountability. They discuss why concepts such as Data Culture, Data Literacy and 'Garbage In, Garbage Out' have become excuses and how delivering value solves all of those problems. Malcolm talks about how external forces often influence the perceptions and actions of data leaders and why accepting them has disempowered us.Thanks to our sponsor, Data Literacy Academy.Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
Your favorite clinical psychologists, John Gartner and Harry Segal, continue to sound the alarm about the judiciary while Trump is caught on camera stealing a soccer medal. Laurie Winer, journalist and historian, returns to talk about the dangerous encroachment of authoritarianism and its resemblance to Germany in the 1930s. Be sure to subscribe wherever you get your podcasts: Our site Subscribe on iTunes Subscribe on Spotify Subscribe on Amazon Music Subscribe on iHeartRadio Welcome to the latest episode of Shrinking Trump, arriving at a pivotal moment when courtroom drama and raw political theater collide. As Trump juggles mounting legal battles, his influence shows no sign of waning—yet fissures are beginning to fracture the MAGA façade. Gartner and Siegel open by tracing Trump's malignant narcissism: the unquenchable thirst for admiration, the cruelty toward anyone who dares question him, the fantasy of unchallenged power. But while his base rallies, his public stumbles multiply. From verbal gaffes to unsteady on-camera moments, the signs of cognitive decline are impossible to ignore. That toxic mix—rising clout paired with slipping acuity—is, Siegel warns, a worst-case scenario for American democracy. Guest expert Laurie Winer draws chilling parallels to Mussolini and Hitler, showing how fear-mongering rhetoric and scapegoating minorities paved the way for totalitarian rule. Her historical lens makes one truth inescapable: democracy survives only so long as citizens remain vigilant. The conversation then shifts to the courts, where every ruling has become a brick in Trump's path to impunity. Judges have blocked his overreach at the International Criminal Court, rebuffed his bids to curb Pentagon research, and even tossed out his lawsuit against Bob Woodward. Each decision recalibrates the balance of power—sometimes in his favor, sometimes as a rebuke, but always underscoring the stakes. Next comes the Epstein entanglement—a topic no MAGA mouthpiece can avoid. Through interviews, archival clips, and whistleblower testimony, Gartner and Siegel unravel the web of denials and cover-ups. Why do so many Republican leaders keep defending a man tied to the worst allegations? The answer lies in the toxic alliance of loyalty and fear. At every turn, Trump's compulsive dishonesty assaults democratic trust. Gartner calls it a strategic assault on shared reality, an effort to fracture institutions by turning facts into negotiable commodities. When lies become normalized, watchdogs lose their bite and accountability slips through the cracks. Shrinking Trump offers more than analysis—it's a call to intellectual arms. By mapping Trump's mental landscape, exposing his methods, and spotlighting his enablers, this episode equips listeners to recognize authoritarian drift before it's too late. Catch Shrinking Trump on your preferred streaming platform. Understanding the psychology behind the politics is the first step toward defending democracy—and reminding those in power that they answer to the people, not the other way around. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this insightful episode from the Gartner Supply Chain Symposium 2025, Scott Luton of Supply Chain Now sits down with Tom Enright, Vice President of Retail Supply Chain at Gartner. The two dive into one of the most overlooked yet critical areas in retail logistics: returns management. Tom explains why the industry must shift from simply processing returns to preventing them—and how analytics and tech can help.They also tackle major challenges like:The rise in returns fraud and how to fight itWhy most companies still don't have dedicated leaders managing returnsHow better returns strategies can boost secondhand sales and reduce wasteWhat consumer expectations really are when it comes to e-commerce shippingThe growing power of marketplaces in shaping retail dynamicsPlus, Tom shares his love for golf and offers advice on navigating today's complex supply chain landscape. Don't miss this must-watch conversation for anyone in retail, logistics, or supply chain leadership.Additional Links & Resources:Connect with Tom: https://www.linkedin.com/in/tomenright/Learn more about Gartner: https://www.gartner.com/enWatch our other interviews from Gartner Supply Chain Symposium 2025: https://supplychainnow.com/gartner-2025 Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Real Stories: How an Australian Powerhouse Unlocked Millions in Capex Using Advanced Supply Chain Planning: https://bit.ly/3TsxBUFWEBINAR- Unleash Your Inner Pioneer: How to Transform How You Lead: https://bit.ly/45X3ax3WEBINAR- Still in the Dark? 4 Shipping Visibility Fails You Can't Afford This Peak: https://bit.ly/44g0NEiWEBINAR- Strengthening Fraud Defenses Through Tracking and Digital Visibility: https://bit.ly/4eiZ6t3WEBINAR- From Framework to Action: Decision Automation in the Agentic Supply Chain: https://bit.ly/4nKlkJ6WEBINAR- From Legacy to Leading Edge, Morgan Foods' Supply Chain Journey: https://bit.ly/3IcDDGkWEBINAR- Tomorrow's Factory is Already Here: https://bit.ly/45QMGqoThis episode is hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at:
Russel drops in for a cool chat & names his Dream 13! Any player. Any era. Any team. Any competition ... then combine them!
Ever wondered what a Chief of Staff actually does… and how to become one? This episode unveils the squiggly career moves that can lead to this powerful but often misunderstood role.What You'll Discover:How to leverage research skills from academia into business advantageThe unspoken challenges of managing teams at a young ageWhy the Chief of Staff role might be the perfect fit for "connectors" and strategic thinkersStrategic pivots between large corporations and nimble startupsDarcey Bennett shares her journey from Smith College research associate to Chief of Staff at multiple organizations including Gartner, CEB, Ellucian, and now RiskExec. Her candid insights reveal how seemingly disconnected experiences build the unique skillset needed for high-level strategic roles.Whether you're curious about the Chief of Staff career path or simply looking to make your diverse background work for you, Darcey's experience navigating fair lending analytics, higher education software, and business advisory firms offers a masterclass in strategic career development.Connect with Darcey: https://www.linkedin.com/in/darceybennett/
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Let's get real for a second. 40% of CMOs are cutting agency budgets this year. (Not hype. That's from Gartner's 2025 CMO spend survey.) If you're still out there selling tasks instead of outcomes, blending in like every other “me too” agency, you're not just at risk—you're probably already on the cut list. But here's the good news: Some agencies aren't just surviving right now. They're growing like crazy. Why? Because they're leading. They're essential. They're uncuttable. Vendors Get Cut. Partners Stay. Here's what most agencies are still doing: Taking orders. Waiting for direction. Hoping results keep the client around. But when CMOs tighten budgets, they don't cut true strategic partners—they cut vendors and noise. In-house teams and AI are replacing basic production. If your agency doesn't feel essential, you will get replaced. Period. You know what else CMOs are cutting? Agencies that over-promise, under-deliver, and ghost clients after the deal closes. I've hired a few agencies over the past couple of years, and I can say most agencies have the slick branding and a confident talk, but once the deal is closed execution just falls apart. I've seen this more times than I can count. Communication fades away and no one takes ownership This is what CMOs are frustrated with. They're not just making cuts to save money. They're doing it after getting tired of disappointments. Joey Coleman says it best: “Most clients don't leave because of price; they leave because they don't feel seen, heard, or supported in the first 100 days.” Remember that while agency teams get excited and start high-fiving each other once the deal closes, the client is sitting there thinking, “Did I just waste my budget?” That gap between your excitement and their anxiety is where trust is either built or destroyed. And it's true. Our mastermind member Marty took that to heart, redesigned his client experience, and grew to a multi-million-dollar agency because he didn't wait for tasks—he led, flew out to meet clients, set clear expectations, and became indispensable. Make Yourself Uncuttable You want to stay off the cut list? Lead. Own the relationship. Here's how: 1. Find Quick Wins Fast Don't wait six months to show value. Launch something in the first 30 days. Fix something they didn't even ask for. Send a Loom video explaining how you improved their funnel. Let them say, “These people move fast.” 2. Overcommunicate When Things Aren't Working Most agencies go quiet when results dip. Leaders say, “Here's what's happening, here's what we're changing, here's what to expect.” Transparency builds trust. 3. Be a Resource, Not a Responder Stop waiting for tasks. Show up with new hooks, funnel fixes, better angles. Be the call they make when anything breaks in their business, not just when they need a landing page. 4. Take Ownership, Not Orders Stop asking, “What do you want us to do next?” Start saying, “Here's what we're doing, and here's why.” That's how you shift from vendor to partner. 5. Productize and Simplify If it takes you 30 minutes to explain what you do, you're in trouble. Make your offer outcome-driven, simple, and memorable. Like the PR agency that said, “We turn publicity into pipeline.” That sticks. Real Results from Agencies Leading This Way Just look at Brittany, who stopped winging it, joined the mastermind, and committed to leading: Revenue up 35% in a quarter Profit up 41% Churn dropped 32% SEO and social revenue doubled And she didn't get there with a fancy hack. She got there by leading and building trust. This Isn't Just About Staying Off a Cut List It's about building an agency that deserves to grow—one that earns trust, delivers outcomes, and leads. Want a place to start? Pick one of these actions today: Tighten your onboarding. Call a client you haven't talked to in a while. Launch the damn thing you've been sitting on. Because the agencies that win aren't waiting for permission or praying for renewals. They're leading, earning trust, and making themselves uncuttable. If you're ready to attract better clients and become uncuttable, check out the Attract Masterclass. It will help you position your agency to pull in the right leads instead of just more leads.
In this episode of Gartner ThinkCast, we dive back into one of the most urgent questions facing enterprise leaders in 2025: How can organizations turn GenAI initiatives into measurable business value? Recorded from a recent Gartner webinar, Gartner Senior Director Analyst Nate Suda walks through how productivity does not automatically equal value, and the often-misunderstood link between the two. From productivity leakage and task-level blindspots to bottlenecks, prioritization strategies and use case misfires, Suda delivers a clear framework for where to focus — and who to focus on — to get the most out of GenAI. Tune in to discover: Why productivity does not equal value What productivity leakage looks like and how to stop it How to match GenAI use cases to employee experience Four ways to define productivity beyond just speed or time saved Dig Deeper: Buy tickets to Gartner IT Symposium/Xpo Register to watch Beyond Productivity: How CIOs Can Cut Costs with Generative AI Read For AI Value, Focus on Your Use Cases The Conversation Rundown: 01:30 What Do We Really Mean by Productivity? 03:08 Understanding Productivity Leakage 06:01 Productivity Does Not Equal Value 08:55 Four Dimensions of Productivity 13:30 Why GenAI Gains Vary Across Workers 15:31 The GenAI Productivity Matrix 18:30 Wrap-Up and Further Resources
In this episode of Supply Chain Now, host Scott Luton talks with Jake Barr, CEO at BlueWorld Supply Chain Consulting, and Karin Bursa, CEO of NIRAKIO, to break down key takeaways from Gartner's 2025 Supply Chain Symposiums in Orlando and Barcelona. They explore the “never normal” concept and why supply chain leaders must embrace constant disruption. Jake shares his insights on why visibility alone is no longer enough and why leaders need to focus on the consequences of real-time data. The trio also discusses the growing importance of AI in transforming supply chain operations, from advanced scenario planning to the rise of agentic AI. As we head into the second half of 2025, Jake and Karin provide actionable advice for leaders to better navigate ongoing disruptions and improve their supply chain strategies with a laser focus on continuous learning and AI-driven solutions.Jump into the conversation:(00:00) Intro(01:36) Show overview and key topics(03:23) Warm-up questions and fun facts(06:03) Gartner supply chain symposium insights(11:38) Key takeaways and discussions(22:38) The role of AI in supply chain(28:34) AI in supply chain: real use cases(29:26) Supply chain as a strategic weapon(31:24) Visibility is not enough(35:05) The risks of relying on Excel(38:37) Change management in supply chain(47:00) The future of AI in supply chainResources:Connect with Karin Bursa: https://www.linkedin.com/in/karinbursa/ Learn more about NIRAKIO: https://www.linkedin.com/company/nirakio/ Connect with Jake Barr: https://www.linkedin.com/in/jake-barr-3883501/ Learn more about Gartner: https://www.gartner.com/en/conferences/na/symposium-us Connect with Scott Luton: https://www.linkedin.com/in/scottwindonluton/Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkThis episode was hosted by Scott Luton and produced by Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com
Your favorite shrinks, John Gartner and Harry Segal, look at Trump's meandering tour of the Cabinet Room while sounding the alarm on his encroachment on democracy. And as an added bonus, Harry actually sings! Be sure to subscribe wherever you get your podcasts: Our site Subscribe on iTunes Subscribe on Spotify Subscribe on Amazon Music Subscribe on iHeartRadio In this urgent new episode, clinical psychologists Dr. John Gartner and Dr. Harry Siegel unpack an unsettling paradox: as Donald Trump's political power surges, his grip on reality appears to slip. We're calling this one “The Deterioration of Dominance,” because it lays bare how eroded norms and unchecked authority have collided with signs of cognitive decline—an alarming combination for any democracy. First, our hosts sketch Trump's psychological profile, zeroing in on malignant narcissism: his profound empathy deficit, his penchant for punishing perceived enemies, and the criminality that shadows so many of his maneuvers. Drawing on interviews, public statements, and the latest behavioral research, Gartner and Siegel show how these traits drive everything from impulsive tweetstorms to chaotic decision-making. A centerpiece of today's discussion is foreign policy. The pair dissect Trump's erratic handling of US arms shipments to Ukraine—including the explosive revelation that Defense Secretary Pete Hegseth paused deliveries without consulting the president. Rather than a sober strategic decision, Trump's response—through contradictory statements and off-the-record leaks—becomes a lesson in image management gone awry. We also map the unsettling echoes of authoritarian playbooks inside America. From heavily militarized ICE raids to executive overreach on birthright citizenship, Gartner and Siegel trace how the normalization of fear and secrecy undermines civil liberties and chills judicial independence. This isn't mere theory; it's a blueprint of how incremental abuses can hollow out institutions. Throughout the episode, parallels between Trump's grandiose self-view and Vladimir Putin's real-world power plays drive home the stakes. Can minor policy disruptions ever serve global stability, or are they simply cover for an emboldened strongman fantasy? Our hosts debate the risks—and the slim paths to push back. Above all, “The Deterioration of Dominance” is a call to vigilance. Understanding Trump's psychological drivers isn't just psychoanalysis—it's a roadmap for resisting the drift toward authoritarianism. If you believe democratic processes matter, this is a must-hear. Tune in with Dr. Gartner and Dr. Siegel each week for fearless, expert analysis of the psychology fueling our politics. Learn more about your ad choices. Visit megaphone.fm/adchoices
Today's episode of The Buzz on Supply Chain Now embarks on a profound exploration of contemporary supply chain dynamics and the transformative impact of innovative supply chain strategies that prioritize consumer experience and operational efficiency. Welcome to The Buzz!Hosts Scott Luton and Sofia Rivas dive into the critical issues of the day including:Ulta Beauty's significant market presence and innovative approach towards enhancing consumer experience through strategic partnerships and supply chain resilienceThe Gartner Supply Chain Top 25 and the trends identified by Gartner in the supply chain space, highlighting the importance of water stewardship and AI integrationThe importance of managing burnout within supply chain professionals, emphasizing the need for sustainable workplace practices and support systemsThe successful collaboration of Ruby Laboratories with Walmart in creating carbon-negative textiles from captured CO2, showcasing innovative solutions to environmental challengesHow companies like Someone Somewhere are fostering fair labor practices by connecting artisans with major brands, thereby promoting sustainability and social impactFood trends emerging from the Summer Fancy Food Show, emphasizing the evolving tastes and preferences in consumer food productsWhat's to come on the upcoming season of Supply Chain Now en EspanolJoin us as we provide actionable insights and strategies to navigate the complexities of modern supply chains, emphasizing the importance of adaptability and innovation in achieving sustained success.Additional Links & Resources:With That Said: https://bit.ly/4eygL04 Sofia's LI perspective on Ulta Beauty: https://bit.ly/4lpVzvV Gartner Announces 2025 Rankings of the Global Supply Chain Top 25: https://bit.ly/4eCjRQR Walmart to Test Carbon-Capture Apparel With California Startup: https://bit.ly/3TMpd2t From mustard makeovers to beef tallow, six food and beverage trends that could take over: https://bit.ly/3Iemv34Sofia on LinkedIn: https://www.linkedin.com/in/sofia-rivas-herrera/ Supply Chain Now En Español on LinkedIn: https://www.linkedin.com/company/supply-chain-now-en-espanol https://supplychainnow.com/program/supply-chain-now-en-espanol/EasyPost: Why Peak 2025 Is Not Business as Usual: https://bit.ly/4lKGmpcLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit:
Renegade Thinkers Unite: #2 Podcast for CMOs & B2B Marketers
You can't game the Gartner system. You can't fast-track a Forrester mention. But you can show up prepared, relevant, and consistent. Analyst Relations is the slowest move on the board and the one that defines how your company is positioned on calls, in rooms, and across the category. To trace the full arc of this relationship, Drew is joined by Dan Lowden (Blackbird.AI), Lorie Coulombe (Equity Shift), and Lynn Tornabene (Anteriad). These are marketing leaders who've built analyst trust from scratch, played the long game, and seen the ripple effects hit pipeline, brand, and board-level confidence. They've turned AR into an amplifier, and they're here to show you how to do the same. In this episode: Dan on building analyst trust without budget through clear positioning and repeat engagement Lorie on prepping spokespeople and leading briefings with relevance over polish Lynn on aligning teams and delivering consistent, high-value analyst touchpoints Plus: What analysts want from a briefing Why your first 20 minutes set the tone The biggest mistake CMOs still make in prep How to turn analyst feedback into team clarity Tune in to learn how consistent, credible AR earns analyst trust and long-term traction in the market. For full show notes and transcripts, visit https://renegademarketing.com/podcasts/ To learn more about CMO Huddles, visit https://cmohuddles.com/
Small businesses are increasingly recognizing the need for digital maturity and the potential benefits of artificial intelligence (AI) to enhance operational efficiency. A recent report from the National Federation of Independent Business reveals that while a significant majority of small business owners have websites, only a small fraction accept online payments. This gap highlights a pressing need for integrated e-commerce solutions that not only enable payment processing but also align with the workflows of small and medium-sized businesses (SMBs). The report indicates that many SMBs are eager to adopt technology that addresses specific pain points, with a notable percentage already utilizing AI for communication and marketing tasks.The concept of agentic AI presents a substantial growth opportunity within the technology sector, particularly for partners over the next few years. However, the adoption of agentic AI varies significantly across different market segments, with large enterprises focusing on building ecosystems around major platforms, while SMBs are more likely to adopt AI through software-as-a-service solutions. Despite the potential, a report from Gartner warns that a significant percentage of agentic AI projects may fail due to factors such as rising costs and immature use cases. This underscores the importance of informed decision-making and practical applications of AI technology.Regulatory changes are also shaping the landscape for businesses, particularly concerning data privacy and governance. Creative Commons has launched an initiative called CC Signals to create a framework for sharing datasets in the age of AI, addressing concerns about data accessibility and ethical practices. Meanwhile, a recent Supreme Court ruling in the U.S. mandates age verification for websites with sexual content, raising alarms about internet privacy and the potential risks to personal data security. These developments signal a shift in the regulatory environment, emphasizing the need for businesses to prioritize compliance and data governance as core components of their operations.In the realm of technology solutions, several companies are introducing AI-powered tools aimed at improving IT support workflows and cybersecurity measures. TeamViewer has launched TeamViewer Intelligence, which enhances remote support capabilities, while Hornet Security has introduced AI Cyber Assistant tools to bolster security for SMBs. Additionally, acquisitions such as Grammarly's purchase of SuperHuman and Comet Backup's acquisition by WebPros reflect strategic moves to enhance service offerings and integrate communication tools. As the market evolves, IT service providers must leverage these advancements to create higher-margin service offerings and ensure they remain competitive in an increasingly AI-driven landscape. Four things to know today 00:00 SMBs Want Efficiency: AI Uptake Grows Yet Few Accept Payments Online05:37 Creative Commons Moves to Safeguard Data Commons in the AI Age08:01 TeamViewer, Addigy, and Calyptix Roll Out MSP-Centric AI and Cloud Solutions11:29 Grammarly, WebPros, and LevelBlue Deals Show Strategic Consolidation Across Tech Sectors This is the Business of Tech. Supported by: https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech
The Twenty Minute VC: Venture Capital | Startup Funding | The Pitch
Scott Galloway is a Professor of Marketing at NYU Stern, where he's taught for over two decades. He's the founder of several successful companies, including L2 (acquired by Gartner for over $150M), Red Envelope, and Prophet. He's a New York Times bestselling author of four books on business and tech, and co-hosts the award-winning Pivot podcast. Galloway also serves on the boards of The New York Times Company and Panera, and his public talks have been viewed tens of millions of times globally. In Today's Episode We Discuss: 02:00 – How to Win in a New Economy of AI 06:00 – Should We Break Up Big Tech? 08:00 – Why Young People Have a Right to Be Angry? 11:00 – Why the Tax Code Is Rigged Against the Young 13:00 – Tax Changes That Would Make Young People Rich Again 17:00 – The Tinder Effect: Why Men Are Angry 20:00 – The Loneliness Epidemic in Men 23:00 – Remote Work & The Case for Alcohol 26:00 – Why Richer Families are Happier Families 30:00 – The Truth About Kids and Career 34:00 – Are Billionaires Happy? 38:00 – Becoming a Better Son, Father, Partner 46:00 – Behind the Persona: Who Scott Galloway Really Is
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This episode, originally aired in November 2021, remains as relevant today as it was then. In this REPLAY, we revisit new sales realities. Gartner's CSO Whisperer, Maria Boulden, shares why the pandemic, digitization, and sales behavior have combined for inefficiency and ineffectiveness. The post REPLAY: Avoiding the Sales Kill Box with Gartner's Maria Boulden appeared first on Rattle and Pedal.
They've done it again. In our 57th episode of Shrinking Trump, clinical psychologists Dr. John Gartner and Dr. Harry Siegel unpack everything you thought you knew about Trump—and then some. It's been a whirlwind week, with the former president scoring courtroom wins that feel as hollow as they are dangerous, and our hosts cut straight to the heart of it: malignant narcissism, judicial manipulation, and a man unraveling before our eyes. Be sure to subscribe wherever you get your podcasts: Our site Subscribe on iTunes Subscribe on Spotify Subscribe on Amazon Music Subscribe on iHeartRadio Gartner and Siegel trace the arc of Trump's authoritarian playbook, showing how stacking the courts with political loyalists has transformed judges from impartial referees into enablers of executive overreach. They dissect rulings that seem engineered to free him from ordinary checks and balances—decisions that leave you wondering if the next “emergency” declaration could come with a presidential rubber stamp in hand. But it isn't just the law that's breaking down. Our hosts turn an unflinching eye to Trump's own mind and body, charting the telltale signs of cognitive and physical decline he can no longer hide. From his slurred syntax to that trademark right-leg bounce, every slip and stumble becomes evidence in their case: this is a leader whose capacity to govern is collapsing under the weight of his own frailties. Even the policies he champions bear the scars of his deranged worldview. Take his latest budget blueprint—an assault on Medicaid and social safety nets that will strip healthcare from millions, especially in the rural heartland that once cheered him on. Siegel doesn't mince words: calling it “immoral” barely covers the human devastation it promises. These are cuts that won't stay on paper—they'll show up in empty medicine cabinets and closed clinic doors. Throughout the conversation, one theme reigns supreme: the relentless power of Trump's lies. Gartner reminds us that every falsehood isn't just self-aggrandizement, it's a deliberate strategy to corrode trust in our institutions. The more he distorts reality, the easier it is for him to redraw the rules—and for us to forget what democracy even looks like. This isn't armchair analysis; it's a call to arms for your mind. Awareness is our first line of defense and Shrinking Trump hands you the psychological lens to see his tactics for what they are—and the political roadmap to resist. Listen now on iTunes, Spotify, Amazon Music, iHeartRadio, or at our website. And subscribe—because the fight for truth doesn't stop when the podcast ends. Learn more about your ad choices. Visit megaphone.fm/adchoices
Clinical psychologists, John Gartner and Harry Segal, review the week in Trump – his pathological grandiosity, his irritable scolding, and his premature claim of victory. They discuss these and other events with a very special guest. Be sure to subscribe wherever you get your podcasts: Our site Subscribe on iTunes Subscribe on Spotify Subscribe on Amazon Music Subscribe on iHeartRadio When Donald Trump tore up the landmark Iran nuclear deal, he demolished the diplomatic foundations that once held Iran's weapons ambitions in check—and in this conversation, we see exactly how his grandiose impulses, chronic dishonesty, and craving for adulation warped into dangerous saber-rattling. Gartner and Siegel trace how Trump's narcissistic need to be hailed as a peacemaker morphed into headline-grabbing threats, all while nutty misstatements and public obscenities exposed a leader increasingly detached from reality. They warn that his authoritarian tendencies—manifested not only in ICE's unchecked tactics at home but also in the looming prospect of military action abroad—represent a serious drift toward a police-state mentality. This episode isn't armchair psychoanalysis; it's a call to arms for all of us. The next bomb to fall will be the product of a fractured psyche, not just bluster. Gartner and Siegel insist that the only antidote to this unraveling is sustained democratic oversight, principled diplomacy, and relentless public engagement. Don't miss their trenchant, unflinching analysis. Subscribe to Shrinking Trump now on iTunes, Spotify, Amazon Music, or iHeartRadio—and join us as we unravel the psychological and political forces reshaping our world. Learn more about your ad choices. Visit megaphone.fm/adchoices