Podcasts about Gartner

In this episode, we will explore how abandoned 401(k) plans can quietly drain your long-term wealth and we'll talk about the simple steps you can take to track down that lost money and put it back to work.Today's Stocks & Topics: Builders FirstSource, Inc. (BLDR), Gartner, Inc. (IT), Meta Platforms, Inc. (META), Market Wrap, “The Forgotten 401(k): Are You Leaving Money on the Table?”, I-R-As, Warner Bros. Discovery, Inc. (WBD), The Bond Market, Texas Instruments Incorporated (TXN).Our Sponsors:* Check out Gusto: https://gusto.com/investtalk* Check out Invest529: https://www.invest529.com* Check out Progressive: https://www.progressive.com* Check out TruDiagnostic and use my code INVEST for a great deal: https://www.trudiagnostic.comAdvertising Inquiries: https://redcircle.com/brands

Wultra provides post-quantum authentication for banks, fintechs, and governments—protecting digital identities from emerging quantum computing threats. In this episode, Peter Dvorak shares how he broke into the notoriously closed banking ecosystem by leveraging his early experience in mobile banking development. From navigating multi-stakeholder enterprise sales to positioning quantum-safe cryptography when the threat timeline remains uncertain (consensus: 2035, but could accelerate), Peter reveals the specific strategies required to sell mission-critical security infrastructure to regulated financial institutions. Topics Discussed How post-quantum cryptography runs on classical computers while protecting against quantum threats Why European banking regulation drives global authentication standards The multi-stakeholder sales process: quantum threat teams, CISOs, CTOs, and digital product owners Conference strategy and analyst relationships (Gartner, KuppingerCole) for category positioning Banking budget cycles and why June/July approaches fail Breaking the "who else is using this?" barrier with banking-specific proof points Positioning as the only post-quantum cryptography provider for digital identity in banking GTM Lessons For B2B Founders Layer future-proofing onto immediate ROI: Post-quantum cryptography doesn't require quantum computers to function—it runs on classical infrastructure while providing superior security. Peter sells banks on moving from SMS OTP to mobile app authentication (tangible, immediate benefit) while positioning quantum resistance as migration insurance: "You won't have to rip-and-replace in three years." For emerging tech, anchor value in today's operational wins, not future scenarios. Give struggling departments concrete wins: Large banks have quantum threat teams tasked with replacing every piece of software by 2030-2035. Peter gives them measurable progress: "We move you from 5% to 10% completion on authentication and digital identity." These teams need defensible projects to justify their existence. Identify which internal groups are fighting for relevance and deliver projects they can report upward. Banking references are binary gatekeepers: Every bank asks "who else is using this?" Non-banking customers (telcos, gaming, lottery) don't count—banking regulation and systems are fundamentally different. The first banking customer is the hardest barrier. Once cleared, subsequent conversations become tractable. Budget aggressively to land that first bank, even at unfavorable terms. Respect the annual budget cycle: Banks allocate resources 12 months ahead. Approaching in Q2/Q3 means budgets are locked—even free POCs fail because internal resources are committed. Peter's pipeline strategy: build relationships and maintain visibility throughout the year, then activate when budget windows open. Don't confuse market education with active pipeline. Map and sequence multi-stakeholder buys: Authentication purchases require alignment across quantum threat teams (if they exist), cybersecurity/compliance, CTO/CIO (infrastructure acceptance), and digital product owners (UX concerns affecting their KPIs). Start at director level—board executives are too removed from technical details. Research each bank's org structure before engaging, then tailor sequencing. EU regulatory leadership creates expansion vectors: European regulations like PSD2 and strong authentication requirements get replicated in Southeast Asia, MENA, and other regions. Peter benefits from solving EU compliance first, then riding regulatory diffusion. The US remains fragmented with smaller regional banks still using username/password. Founders should analyze which geographies lead regulatory adoption in their category. Maintain composure through 18+ month cycles: Peter's regret: losing his temper during negotiations cost him time. Banking doesn't buy impulsively—sales require patience through lengthy security reviews, compliance checks, and committee approvals. Incremental progress and rational positioning matter more than aggressive closing. Emotional control is operational discipline. // Sponsors:  Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role.  Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

In this episode of the Climate Careers Podcast, powered by Voiz Academy, we sit down with Charlie — author of What We Can Do: A Climate Optimist's Guide to Sustainable Living and Director of Sustainability at Microsoft.Charlie's path into climate wasn't traditional. He started with no sustainability background, building his expertise through curiosity, persistence, and a willingness to raise his hand long before sustainability was part of his job title.We explore how he moved from managing events at Gartner to shaping sustainability strategy across Microsoft — from Surface devices to the cloud infrastructure that powers tools like ChatGPT. Charlie breaks down what it takes to drive change inside massive organizations, how to make sustainability engaging instead of overwhelming, and why optimism is a strategic advantage in climate work.Whether you're pivoting into sustainability or growing your impact in the field, this conversation offers practical insights, honest stories, and a refreshing take on what meaningful climate action can look like.

In 2026, governments across Asia grapple with escalating cybersecurity challenges amid rapid digital transformation and geopolitical tensions. AI-powered threats, including sophisticated phishing and deepfakes, pose significant risks, with IDC forecasting that 76.5% of Asia/Pacific enterprises lack confidence in detecting such attacks. Ransomware continues to evolve, targeting critical infrastructure, while supply chain vulnerabilities expose sensitive data—Gartner predicts 45% of global organisations will face software supply chain attacks by 2025, a trend persisting into 2026. Cloud adoption amplifies hybrid environment breaches, compounded by espionage-driven incursions, as Verizon reports 25% of APAC cyberattacks motivated by spying, with public administration the most targeted sector. Regulatory mandates demand robust compliance, straining resources in an era of legacy systems and talent shortages.In this PodChats for FutureCISO, Aaron Bugal, Field CISO, APJ, Sophos, walks us through some of the coming cybersecurity issues government CISOs as well as those in the private sector, will find important in 2026.1.       How can government CISOs effectively measure and improve their cybersecurity resilience, moving beyond compliance-based checklists to ensure the continuous delivery of essential citizen services during an attack?2.       What strategies, have proven, most effective for securing legacy systems that remain critical to national operations, given they cannot be immediately replaced?3.       With Gartner highlighting that by 2026, 50% of C-level executives will have performance requirements tied to cybersecurity risk, how can government CISOs best align their security metrics with national-level outcomes? 4.       How can CISOs proactively defend against state-aligned (sponsored) actors who are increasingly targeting digital public services and critical infrastructure for espionage and disruption?5.       Name one CISO strategy for managing third-party and supply chain risk, particularly as organisations, both private and public, rely on an ecosystem of partners to deliver complex, cloud-native government services?6.       Given IDC's prediction that by 2026, 70% of organisations will consider environmental sustainability in their cloud purchase decisions, how can CISOs balance security, sovereignty, and sustainability in their technology procurements?7.       How are government CISOs addressing the critical cybersecurity skills gap, and what new models for talent acquisition and retention must be developed to compete with the private sector? a.       How to avoid burnout?8.       To what extent have CISOs integrated security into the entire application lifecycle (DevSecOps) for their national digital identity and other citizen-facing platforms?9.       Name a governance and technical framework for the safe and ethical adoption of AI, both to enhance a government's cyber defences and to mitigate its potential malicious use by threat actors?10.   How are government CISOs collaborating with regional counterparts and international bodies to share threat intelligence and establish coordinated response protocols for cross-border cyber incidents?11.   What is that one final advice for government CISOs as their update their cybersecurity strategies for 2026?

Leif-Magne har vært med i Kristkirken fra dag én, og i denne episoden deler han villig fra sitt innholdsrike liv! Vi får høre om vekkelse i ungdomstiden, møtet med Marit, jobben som gartner, tiden som selger - og ikke minst hans lange tjeneste som forkynner i Santalmisjonen! Vi får også høre om tre ukjente amerikanere, som fikk spille en viktig rolle i Leif-Magnes liv!

Gartner Download #1: https://spryker.com/recognitions/gartner-critical-capabilities Gartner Download #2: https://spryker.com/recognitions/gartner-magic-quadrant Amazon vs. Perplexity: https://www.aboutamazon.com/news/company-news/amazon-perplexity-comet-statement In dieser Episode des Kassenzone.de Podcasts diskutiere ich mit Florian Heinemann die aktuellen Herausforderungen und Entwicklungen, die sich in der digitalen Wirtschaft und insbesondere rund um Künstliche Intelligenz (KI) abzeichnen. Wir beginnen mit der Frage, ob wir uns in einer Blase befinden oder ob das, was wir erleben, Teil einer natürlichen Evolution der Technologie ist. Besonders interessant ist unsere Analyse zu den jüngsten Aktionen von Amazon, die offenbar auf den neuen Perplexity-Browser nervös reagieren. Wir beleuchten die Gründe, warum Amazon sich entschieden hat, bestimmte Browsing-Verhalten einzuschränken und welche Implikationen dies für die Zukunft des E-Commerce haben könnte. Ein weiteres zentrales Thema ist die Unabhängigkeit Europas in Bezug auf IT-Dienstleistungen. Wir sprechen darüber, wie europäische Anbieter im Wettbewerb mit den großen Hyperscalern aus den USA bestehen können. Hierbei gehe ich auf die Herausforderungen ein, die mit der Schaffung einer souveränen Cloud-Infrastruktur verbunden sind, und analysiere, was diese Anbieter tun müssen, um im globalen Kontext relevant zu bleiben. Besonders aufschlussreich ist unsere Diskussion über die Investitionsstrategien großer Unternehmen wie OpenAI, deren hohe Ausgaben und die angeschlagenen Marktbewertungen Anlass zur Skepsis geben. Wir reflektieren darüber, ob die Infrastruktur, die durch die Cloud- und KI-Entwicklung geschaffen wird, letztendlich der breiten Unternehmerlandschaft zugutekommen könnte, auch wenn dies gegenwärtig schwer vorstellbar scheint. Ein weiterer wichtiger Punkt ist die Rolle von Analystenfirmen wie Gartner. Ich hinterfrage, ob die Kosten für ihre Berichterstattung noch gerechtfertigt sind, nachdem viele Inhalte möglicherweise von KI generiert werden können. Dabei wirft die Diskussion Fragen zur Qualität und Validität der bereitgestellten Informationen auf und zeigt, warum der menschliche Input in komplexen Entscheidungsprozessen weiterhin wertvoll bleibt. Partner in der Folge: https://linktr.ee/kassenzone Community: https://kassenzone.de/discord Feedback zum Podcast? Mail an alex@kassenzone.de Disclaimer: https://www.kassenzone.de/disclaimer/ Kassenzone” wird vermarktet von Podstars by OMR. Du möchtest in “Kassenzone” werben? Dann https://podstars.de/kontakt/?utm_source=podcast&utm_campaign=shownotes_kassenzone Alexander Graf: https://www.linkedin.com/in/alexandergraf/ https://twitter.com/supergraf Youtube: https://www.youtube.com/c/KassenzoneDe/ Blog: https://www.kassenzone.de/ E-Commerce Buch 2019: https://amzn.eu/d/5Adc1ZH Plattformbuch 2024: https://amzn.eu/d/1tAk82E

Scrappy ABM host Mason Cosby sits down with Chris Moody from Demandbase to confront why so many ABM programs have failed inside B2B organizations that “tried ABM” over the last five or six years. The conversation centers on executives who launch impressive strategy decks and shiny new initiatives without changing real behavior, staying close to sales, or aligning on who does what when the rubber hits the road. Chris calls out the pattern of marketing introducing “ABM” as a new object to sellers who have always focused on high-value accounts, and why that tension stalls programs before they start.ㅤTogether, Mason and Chris walk through starting with one account, proving a different, more coordinated way of working, and then scaling what actually works. They dig into buying groups, resource allocation, dedicated ABM leadership, and why celebration of wins matters. Most importantly, they offer a human test for alignment: whether sales would actually choose to spend time with marketing outside the conference room.ㅤ

The HR technology market is booming - but with so much innovation (and noise), how can HR leaders and investors tell what's truly transformative from what's just trendy? In this episode of the Digital HR Leaders Podcast, host David Green sits down with Thomas Otter, General Partner and Venture Capitalist at Acadian Ventures - a firm dedicated to investing in groundbreaking companies that make work better. With decades of experience spanning SAP, Gartner, and now venture capital, Thomas brings a rare 360-degree view of the HR tech ecosystem - from building and leading product teams to backing the next generation of innovators. Together, David and Thomas explore: Whether HR tech is going through a true transformation or simply evolving Where AI is actually making a difference, and where the hype is getting ahead of reality Why AI adoption remains slow for many organisations, and what leaders can do about it The traits and technologies that make HR tech startups stand out to investors The trends and breakthroughs shaping the next five years of HR technology and the future of work If you're an HR or people analytics leader, tech founder, or investor looking to cut through the noise and understand where HR tech is really headed, this is a conversation you won't want to miss. This episode is sponsored by TechWolf. TechWolf helps enterprises get fast, accurate, and actionable skills data—without surveys. From identifying the skills your workforce has to mapping what they need, TechWolf's AI integrates seamlessly with your existing systems to turn messy data into strategic advantage. Learn more at techwolf.com Hosted on Acast. See acast.com/privacy for more information.

As economic volatility, cost pressure and technological acceleration reshape the finance landscape, CFOs are facing a pivotal identity shift. The instinct to protect the enterprise through tighter controls may no longer serve the moment. So what does it take to lead with resilience and unlock growth? In this episode of ThinkCast, Gartner experts Clement Christensen and Mallory Bulman revisit their Opening Keynote from the Gartner Finance Symposium/Xpo. They introduce the "Catalyst CFO" — a new leadership identity designed for disruption — and explore the eight forces reshaping finance, from AI-enabled decision-making to discontinuous regulatory change. Tune in to discover: Why the "guardian" CFO mindset may be holding your organization back The eight forces transforming finance and how to respond How AI agents are changing the nature of financial decision-making Why identity is the most underutilized leadership tool What Catalyst CFOs do differently to drive agility, innovation, and growth   Dig deeper: Download the Gartner CFO Report Join us at a Gartner Finance Conference near you Become a client to try out AskGartner for more trusted insights

The U.S. job market is experiencing a gradual slowdown, with the unemployment rate rising to 4.36% in October 2025, according to estimates from the Chicago Federal Reserve. Despite an increase in layoff announcements, initial unemployment claims remain low at 229,000, indicating some stability. Major companies like Amazon, UPS, and Target have announced significant job cuts, but studies suggest these layoffs are not primarily driven by artificial intelligence (AI) advancements. Instead, financial pressures and a lack of productivity gains from AI are cited as the main factors, with 96% of businesses reporting no significant efficiency improvements from AI implementations.Trust in generative AI is growing, with 48% of respondents expressing complete trust in these systems, compared to only 18% for traditional AI. However, only 40% of organizations are investing in governance and ethical safeguards, raising concerns about complacency rather than genuine trust. Gartner predicts that by 2026, half of companies will require AI-free critical thinking skills assessments, reflecting a growing dependency on AI. Additionally, a trend of rehiring laid-off employees suggests that the anticipated efficiency gains from AI may not be materializing as expected.The episode also highlights the transition of small and medium-sized businesses (SMBs) to AI-powered personal computers, driven more by the end of Windows 10 support than by a desire for AI features. Over 60% of SMBs prioritize performance, reliability, and security in their purchasing decisions. Managed service providers (MSPs) are positioned as essential partners in guiding these businesses through the upgrade process, especially as hiring slows and automation becomes more critical.For MSPs and IT service leaders, the key takeaway is to focus on delivering tangible value rather than succumbing to AI hype. As companies seek reliable solutions amidst economic uncertainties, MSPs can capitalize on the opportunity to provide guidance on effective technology implementations, compliance, and governance. The evolving landscape underscores the importance of building trust through measurable results and strategic partnerships, particularly as hyperscalers like Google and AWS enhance their AI infrastructure capabilities.  Four things to know today00:00 Everyone's Blaming AI for Layoffs — But the Real Problem Is Old-Fashioned Economics04:35 Generative AI Gains Global Trust, But Weak Governance and Deferred Spending Signal Market Correction Ahead09:29 SMBs Upgrade for Security, Not AI — MSPs Poised to Benefit as Hiring Stalls and Demand for Guidance Rises12:41 Google Unveils Ironwood AI Chip as AWS Expands MSP Program — Hyperscalers Double Down on AI Infrastructure and Partner Enablement This is the Business of Tech.    Supported by:  https://scalepad.com/dave/https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship

Neste episódio do Vamos de Vendas, exploramos como o WhatsApp evoluiu de um simples canal de atendimento para se tornar um ativo estratégico de inteligência comercial em operações B2B. Recebemos Antonio Chan, Head de Marketing LATAM da Wati, para uma conversa sobre como transformar o aplicativo em um motor de receita previsível e escalável, conectando marketing, vendas e customer success em torno de uma mesma estratégia.Ao longo do papo, Chan compartilha sua experiência ajudando marcas de diversos segmentos a estruturar operações de WhatsApp que combinam automação, dados e contexto humano, mostrando como as empresas mais avançadas estão utilizando CRM, IA e integrações inteligentes para antecipar intenções de compra, qualificar leads e aumentar a taxa de conversão.Também discutimos os principais erros que as empresas cometem ao implementar bots e automações, os pilares tecnológicos de uma operação escalável e como o uso estratégico do canal pode gerar previsibilidade de receita e controle operacional em vendas complexas.Descubra o que diferencia uma operação B2B de alta performance das que apenas adicionam mais um ponto de contato, e veja como o WhatsApp, quando bem estruturado, pode se tornar o coração da estratégia comercial de qualquer negócio.

  Your audience buys your message only after they buy you. In today's era of cynicism and AI summaries, leaders need crisp structure, vivid evidence, and confident delivery to represent their organisation—and brand—brilliantly. How much does speaker credibility matter in 2025 presentations? It's everything: audiences project their judgment of you onto your entire organisation. If you're sharp, fluent and prepared, stakeholders assume your firm operates the same way; if you're sloppy or vague, they infer risk. As of 2025, investor updates in Tokyo, Sydney, and New York are consumed live, clipped for LinkedIn, and indexed by AI search—so your credibility compounds across channels. Leaders at firms from Toyota and Rakuten to Atlassian and BHP stress rehearsal and message discipline because buyers, partners, and regulators hear signals about reliability long before they see your product. Do now: Audit your last talk: would a first-time viewer conclude your organisation is trustworthy, capable, and disciplined? How do I present my organisation positively without sounding like propaganda? State benefits confidently, then anchor every claim in proof your audience recognises. Overstating capabilities triggers scepticism; neutral facts plus applied benefits overcome it. Reference entities, laws, or standards—e.g., ISO 9001, METI guidelines in Japan, GDPR in Europe—to show your claims live in the real world. Contrast SMEs vs. multinationals or Japan vs. US timelines to demonstrate nuance. Replace fuzzy adjectives ("world-class") with specific outcomes (e.g., "reduced defect rates 18% in FY2024 under ISO audits"). Audiences accept pride when it rides on verifiable evidence they can apply in their own context. Do now: Rework three bold claims into "benefit + evidence + application" sentences your buyers can use tomorrow. What opening grabs attention in the first 15 seconds? Start with a hook that slices through distraction: a killer stat, pithy quote, or compact story. In post-pandemic rooms and hybrid webinars, you're competing with phones and email. Use a "Time/Cost/Risk" opener: "In Q4 2024, procurement cycles in APAC shrank 21%—if your proposals still open with specs, you're already late." Or tell a 30-second story of defeat-to-triumph that spotlights your customer, not your logo. Then preview your message map ("three things you'll leave with"), so listeners know the journey and AI chapter markers index your sections. Do now: Script two alternative openers—a stat and a story—and A/B test them with colleagues before the real audience. What messages should I emphasise—and how often? Decide your one big message, say it early, reinforce it before Q&A, and repeat it in your final close. As of 2025, attention is nonlinear: people join midstream, catch a clip, or ask a question that derails flow. A tight message spine ("We help Japan-market entrants compress trust-building from 12 months to 12 weeks") beats a data dump. Use three proof pillars (customer result, operational metric, external validation) and echo your core line at strategic moments: minute 1, pre-Q&A, and final close. This rhythm works for startups pitching in Shibuya and for multinationals briefing in Frankfurt alike. Do now: Write your message in ≤12 words and place it in your opening, bridge to Q&A, and final close. What counts as convincing evidence in the era of cynicism and "fake news"? Offer vivid, memorable proof your audience can verify or try: numbers, named customers, and testable steps. Quote audited metrics ("FY2024 churn down 2.3% after onboarding redesign"), recognised frameworks (OKRs, ITIL), and respected third parties (Nikkei, OECD, Gartner). Translate facts into benefits ("cut QA cycle from 10 to 6 days") and immediately show how they can apply it ("here's our 3-step checklist"). Cross-compare markets—Japan's consensus cycles vs. US speed—to explain variance, not hide it. The goal: evidence that travels—accurate, sticky, and portable to their context. Do now: For every sweeping statement in your deck, add a proof line: metric, name, or external authority. How do I sound confident and enthusiastic without memorising a script? Use slide headlines as navigation, rehearse fluency, and speak with earned enthusiasm. You don't need to memorise paragraphs; you need mastery of transitions. Treat each slide as a question your headline answers, then talk to the point. Record three practice runs to strip filler ("um/ah"), smooth hesitations, and calibrate pace. Leaders with phenomenal stories often under-sell them—bring the energy you'd expect from a luxury marque unveiling or a resource-sector breakthrough. Enthusiasm signals belief; fluency signals competence; together they convert sceptics. Do now: Replace paragraph notes with 1-line headlines + 3 bullet prompts; rehearse until transitions are automatic. How should I close so people remember—and take action? Use a two-stage close: a pre-Q&A recap to cement the big idea, then a final close to shape the last impression. Before Q&A, restate your message and one action you want (trial, site visit, pilot). After Q&A, re-close with a memorable line that ties benefits to their context ("This quarter, let's turn your Japan market risk into repeatable revenue"). Offer a concrete next step for each segment—enterprise buyers, mid-market, and partners—so momentum doesn't leak after applause. Do now: Script two closes (pre-Q&A and final) and attach the precise call-to-action you want from each audience type. Conclusion Great company talks aren't complex—they're disciplined. Structure for attention, prove with evidence, deliver with fluency and real enthusiasm, and close twice. Whether you're a startup founder or a multinational executive, this cadence protects your brand and accelerates decisions across markets. FAQs What if my industry forbids customer names? Use anonymised metrics, third-party audits, and regulator thresholds to validate outcomes. Provide process evidence instead of logos. How long should this talk be? For 20 minutes, use 5–7 slides. Longer briefings expand examples, not messages. What changes for Japan vs. US? Japan values group risk reduction and stakeholder alignment; show consensus wins. US rooms reward speed and testable pilots. Next steps for leaders/executives Book a rehearsal with two "friendly sceptics" this week. Convert three claims into "benefit + evidence + application." Script the two closes and a one-line core message. Record and review a 5-minute demo talk; remove filler. Author Dr. Greg Story, Ph.D. in Japanese Decision-Making, is President of Dale Carnegie Tokyo Training and Adjunct Professor at Griffith University. He is a two-time winner of the Dale Carnegie "One Carnegie Award" (2018, 2021) and recipient of the Griffith University Business School Outstanding Alumnus Award (2012). As a Dale Carnegie Master Trainer, Greg is certified to deliver globally across all leadership, communication, sales, and presentation programs, including Leadership Training for Results. He has written several books, including three best-sellers — Japan Business Mastery, Japan Sales Mastery, and Japan Presentations Mastery — along with Japan Leadership Mastery and How to Stop Wasting Money on Training. His works have been translated into Japanese, including Za Eigyō (ザ営業), Purezen no Tatsujin (プレゼンの達人), Torēningu de Okane o Muda ni Suru no wa Yamemashō (トレーニングでお金を無駄にするのはやめましょう), and Gendaiban "Hito o Ugokasu" Rīdā (現代版「人を動かす」リーダー). Greg also publishes daily business insights on LinkedIn, Facebook, and Twitter, and hosts six weekly podcasts. On YouTube, he produces The Cutting Edge Japan Business Show, Japan Business Mastery, and Japan's Top Business Interviews, which are widely followed by executives seeking success strategies in Japan.

In a world where cyber risk is business risk, today's Chief Information Security Officers are not just defenders of data—they are strategic partners driving organizational resilience. Moderated by Gartner's Ash Ahuja, this candid conversation explores how security leaders are balancing innovation with risk management, influencing board-level decision-making, and navigating complex threat environments in 2025.Ash Ahuja, VP & Executive Partner, Security & Risk Management - GartnerTim Silverline, VP of Security, Rocket LawyerJarell Mikell, Executive Director - Power Systems & Gas Cybersecurity - Southern CompanyThis session took place at SecurityWeek's CISO Forum at the Ritz-Carlton, Half Moon Bay in August 2025.Follow SecurityWeek on LinkedIn

BlueRock is building an agentic security fabric to protect organizations deploying AI agents and MCP workflows. With a $25 Million Series A, founder Bob Tinker is tackling what he sees as a 10x larger opportunity than mobile's enterprise disruption. Bob previously scaled MobileIron from zero to $150 million in five years and took it public in 2014. In this episode of Category Visionaries, Bob shares the strategic mistakes that cost MobileIron its category positioning, why go-to-market fit is the missing framework between PMF and scale, and how B2B marketing has fundamentally transformed in just 18 months. Topics Discussed: Taking a company public: the killer marketing event versus the unexpected team psychology challenges of daily stock volatility Why agentic AI workflows create unprecedented security challenges at the action and data layer, not just prompts The strategic timing of category definition: MobileIron's cautionary tale of letting Gartner define you as "MDM" when customers bought for security Where enterprise buyers actually get advice now that Gartner's influence has diminished AEO (Answer Engine Optimization) replacing SEO as the primary discovery mechanism for B2B solutions Why 1.0 categories have fundamentally unclear ICPs versus 2.0/3.0 products with crisp buyer personas The "high urgency, low friction" framework for prioritizing what to build in nascent markets Go-to-market fit: the repeatable growth recipe that unlocks scaling post-PMF Unlearning as competitive advantage for second-time founders GTM Lessons For B2B Founders: Time your category noun definition strategically: MobileIron focused exclusively on solving the problem (the verb) but waited too long to influence category nomenclature. Gartner labeled it "Mobile Device Management" when customer purchase drivers were security-focused, not management. This misalignment constrained positioning for years with no way to correct it. The framework: lead with verb, but proactively shape the noun before external analysts do it for you. Bob's doing this differently at BlueRock by distinguishing "agentic action security" from "prompt security" early, even while the broader market sorts out AI security taxonomy. Use customer language as category discovery, not invention: Bob's breakthrough on BlueRock positioning came from asking prospects: "How would you describe what we do to your peers?" One prospect distinguished their focus on "the action side - taking AI and taking action on data and tools" versus prompt inspection and AI firewalls. This customer-generated framing revealed the natural fault lines in how practitioners think about the problem space. The tactical application: run this exact question with your first 10-15 qualified prospects and pattern-match their language, rather than workshopping category names internally. Engineer for the "high urgency, low friction" intersection: Bob's filtering criteria for BlueRock's roadmap requires both dimensions simultaneously. When a prospect revealed they were building their own MCP security tools - a signal of acute, unmet pain - they also asked BlueRock to add prompt security features. Bob's framework forced a "no" despite clear demand because it would violate low friction. The discipline: if a feature request fails either test (not urgent enough OR too much friction), it doesn't make the cut, even when prospects explicitly ask for it. Accept ICP ambiguity as a feature, not bug, of 1.0 markets: In 2.0/3.0 categories, you can target "VP of Detection & Response" with precision. In 1.0 markets like agentic security, Bob finds buyers across three distinct orgs: agentic development teams building secure-by-default systems, product security teams inside engineering (not under the CISO), and traditional security organizations. His thesis: this lack of crisp ICP definition is actually a reliable signal you're in a genuinely new market. The response: invest in community engagement across all three buyer types rather than forcing premature segmentation. Shift content strategy from SEO to AEO immediately: Bob identifies the clock speed of marketing change as "breathtaking" - what worked 18 months ago is obsolete. The specific shift: ranking above the fold in Google search is now irrelevant. What matters is appearing in the answer box that ChatGPT or Google Gemini surfaces above traditional results. This isn't incremental SEO optimization - it requires fundamentally restructuring content to feed LLM context windows and answer engines rather than keyword-optimizing for traditional search crawlers. Treat go-to-market fit as a distinct inflection point: Bob observed a consistent pattern across MobileIron, Box (Aaron Levie), Citrix (Mark Templeton), Palo Alto Networks (Mark McLaughlin), and SendGrid (Sameer Dholakia) - all hit PMF, hired salespeople aggressively, burned cash, and stalled growth while boards grew frustrated. The missing concept: PMF proves you can create value; GTM fit proves you can capture it repeatedly. It's the "repeatable growth recipe to find and win customers over and over again." The tactical implication: after PMF, resist pressure to scale headcount and instead obsess over making your first 3-5 sales cycles systematically repeatable before hiring your second AE. Build community as primary discovery in fragmented buyer markets: Bob's most different GTM motion versus five years ago: "We're just out talking to prospects and customers - individual reach outs, hitting people up on LinkedIn, posting in discussion boards, engaging with the community." This isn't supplemental to demand gen; it's replaced traditional top-of-funnel. When prospects exist across multiple personas without clear titles, community presence in Reddit, Stack Overflow, and LinkedIn becomes the only scalable discovery mechanism. The benchmark: successful new tech companies have built communities of early users before they've built repeatable sales motions. Practice systematic unlearning as second-time founder discipline: Bob's most personal insight: "What really got in my way wasn't what I needed to learn. It was what I needed to unlearn." The specific application: he's questioning his entire MobileIron marketing playbook because "blindly applying that eight-year-old playbook to marketing or sales will end in tears." His framework: periodic gut checks asking "What assumptions am I making? How should I think about this differently?" rather than letting inertia drive execution. The meta-lesson: success creates muscle memory that becomes liability without deliberate examination. Second-time founders should actively audit which reflexes to preserve versus discard. // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role.  Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

Host: Bob Furniss (without co-host Amos) Guest: Daniel Thomas, Informa Location: ICMI Conference Expo Floor Guest Background Daniel Thomas approaches contact center industry from a research background Surveys audiences and writes research reports Has "front row seat" to industry transformation Conducts the annual State of the Contact Center survey About the State of the Contact Center Report Comprehensive benchmark study surveying contact center professionals Covers multiple verticals including: Training and skills Compensation and salary Technology use Leadership perceptions Strategy Tracks year-over-year progress Recent additions include AI and workforce training questions Key Surprising Findings 1. Contact Centers as Strategic Intelligence Hubs Major shift: Contact centers increasingly viewed as "strategic customer intelligence hubs" rather than cost centers Described as "customer intelligence and nervous system" No other department has closer customer proximity or more customer data C-suite now acknowledges value with direct data funnels informing executive decisions 2. AI Perceptions and Impact 72% believe AI will transform roles, not replace them Only ~25% think AI will lead to workforce reductions AI expected to handle "level one, rote, monotonous, repetitive work" Agents will focus on: Complex needs and edge cases Soft skills: empathy, communication, problem solving, critical thinking 90% of surveyed leaders believe humans necessary as AI overseers Gartner prediction: 40% of agentic AI projects will fail by 2027 (often due to neglecting human oversight) Agent Evolution Agents increasingly viewed as: Consultants Solutions architects Higher-tier problem solvers "White glove service" providers Rising expectations due to AI support Agents becoming intelligence providers to C-suite More analytical roles: identifying trends, patterns, creating intelligent summaries Top AI Implementation Concerns Customer resistance (top concern) Data accuracy Data privacy and security Lack of proper AI governance Workforce and Quality Management Insights Workforce Models (Nearly Equal Three-Way Split) In-office full time Hybrid Fully remote Models remain transitional and subject to change Increased scheduling flexibility critical for retention Quality Focus Shift Traditional metrics: CSAT, utilization, average handle time New priority: Agent experience rising in importance Recognition that internal customer experience drives external customer experience Customer Satisfaction Challenges Current CSAT surveys often lack nuance Can't distinguish between: Poor agent performance vs. poor company policy Single bad experience vs. overall satisfaction Need for more qualitative feedback mechanisms "Watermelon effect": High metrics but poor actual experience Channel Evolution Significant jump from multi-channel to omni-channel implementation Growth in non-traditional channels: Social media SMS/text Video Technology enabling unified customer history across channels Key Takeaways Successful organizations treat contact centers as "valuable strategic sources of intelligence" Organizations not recognizing this value are "dropping the ball" and will "see the consequences" Contact centers serve as the "hub" and "nervous system" reaching everywhere in the organization When no one knows the answer, they turn to the contact center Notable Quotes "If your agents aren't excited about AI, then you actually haven't communicated to them how enriching and transforming it could be" "Agents are increasingly going to play a role where they are the eyes and the ears... providing the intelligence back to the C-suite" Contact centers as "the strongest data... the hub... the nervous system that reaches in everywhere else"

Guest post by Isobel Rimmer, who is founder of international training and development consultancy, Masterclass Training, and author of Present with Presence: Everything you need to plan, prepare and deliver with impact in any situation published by Rethink Publishing I've trained hundreds of tech professionals, from IBM mainframe pre-sales engineers to the geekiest white hat hackers, consultants and data analysts, to speak with presence and confidence in customer meetings, conferences and events. In this article, I share what makes the best stand out and truly own the room. Presentation Skills, to Present with Presence There was a time when tech professionals, particularly in high level customer meetings, were expected to stay mute, speak only when spoken to, and then only in words of one syllable. How times have changed - and rightly so. Subject matter experts, SMEs, are critical to success in tech. Whether a systems architect, security specialist, pre-sales engineer, systems integrator or IT services professional explaining how the 'tech' will work, your ability to make what you say meaningful to every member of your audience, however technical, will make you stand out. And that's a key point. Just how technical is your audience? You probably take what you do for granted. You're comfortable with the 'tech' and you know the jargon. But that may not be true of the people you're speaking to. If you want to own the room, the first step is to assess the level of technical skill in the room. Most people are too polite to say they don't understand when things get complicated. They don't want to look foolish not knowing the latest acronym or piece of jargon. I once spent a whole day hearing about the 'uniques' of a major IT vendor when, to my horror (and that of the speaker), one audience member, looking confused, asked which version of 'Unix' he was talking about… No one likes a 'smart Alec' either, so your ability to pitch at the appropriate tech level will make you a star. Rarely does it work to try and impress with superior tech knowledge. One of the best ways to stand out is to introduce 'stories' and 'characters' into your presentations. I remember an amazing tech pitch at a Gartner event when the speaker used two hand puppets (and no notes) to explain his product's roadmap. Unique, fun and incredibly easy to understand. Whether you call them stories, case studies, use cases or citations, the outcome is the same. A story, told well, builds credibility, shows you 'know your stuff,' demonstrates your ability to solve serious technical problems and demonstrates the value you bring. A story is so much more memorable than a list of facts and figures. My 5D framework used by thousands of consultants globally allows you to bring even the most technical use case to life. A good story allows your audience to relate to you, your work, and how that can help them, increasing the likelihood of a 'virtual nod' because they see themselves in your story too. The first D - description - sets the context and gives validity to your story. If you've done similar work for a major global player, your audience will sit up and listen. The second D - dilemma - is where we share the challenges, issues and concerns the other customer faced. This does many things - it boosts your credibility and, if you choose the right story, shows what your audience is facing, too, connecting you more intimately. The third D - desire - is what the characters in your customer story wanted. This makes your story 'human' and relatable. Perhaps the CIO needed to overcome a major security issue, but was struggling to get budget from the Board, wanted to demonstrate a return on their ERP (enterprise resource planning) software to t shareholders, or ensure their systems were safe in the cloud following an outage. Your fourth D - delivered - is what you did. This is a pivotal moment. The best tech presenters, the ones who can really hold a room, understand that this descrip...

As AI capabilities accelerate faster than many organizations can adapt, CIOs are being challenged to balance ambition with readiness. So how can leaders walk the "golden path" to real, sustainable value? In this episode of ThinkCast, Gartner experts Alicia Mullery and Daryl Plummer break down their Opening Keynote from Gartner IT Symposium/Xpo, and explore how to align both AI readiness and human readiness to capture meaningful outcomes. They discuss why many AI initiatives struggle to achieve ROI, how to measure "good enough" accuracy, and what it means to scale AI maturity without leaving your workforce behind. Tune in to discover: Why only 1 in 5 AI initiatives see real return — and how to change the odds How to use the Gartner Positioning System to evaluate readiness The difference between conversational agents and autonomous decision-making agents Why a value remix may be more effective than workforce reduction How aligning tech readiness and human capability unlocks "shockwave" innovation   Dig deeper: Download the Opening Keynote takeaways on AI readiness Join us at a Gartner CIO Conference near you Become a client to try out AskGartner for more trusted insights

https://teachhoops.com/ Do you think coaching is just about teaching X's and O's? Think again! Many believe running the perfect playbook is the key, but legendary Bay Area coach Margaret Gartner says the real job runs so much deeper. Coach Bill Flitter sits down with Gartner, a 600+ game winner, to break down what matters most when building great youth teams. How would your players describe your impact? Tune in to gain: The “Oreo” method for feedback that boosts confidence Why flexibility trumps rigid plans at practice How strong coach-player relationships create lasting success Plus, discover more game-changing insights inside! Let's change the game together! If you enjoyed this episode, please leave us a 5-star review.

Emily Thompson, Marketing Manager at CoSchedule, joins the podcast to share practical strategies for building smarter, more consistent social media content. She explains how marketers can use content pillars, batching, and realistic posting goals to stay organised and authentic, and explores the differences between B2B and B2C strategies—where creativity and trust are key to engagement and long-term success. Emily also highlights how CoSchedule's AI-driven workflows help teams streamline planning, automate repetitive tasks, and maintain a consistent publishing cadence across channels—all within a single, easy-to-manage platform.   About CoSchedule CoSchedule is the marketing industry's leading provider of content calendar, content optimization, and marketing education products. Its dynamic family of agile marketing management products serve more than 50,000 marketers worldwide, helping them organize their work, deliver projects on time, and prove marketing team value. Collectively, CoSchedule products empower nearly 100,000 marketers to complete more high-quality work in less time. As recognized with accolades from Inc. 5000, Gartner's Magic Quadrant, and G2Crowd, CoSchedule is one of the most valued companies its customers recommend. To learn more about CoSchedule, visit https://coschedule.com   About Emily Thompson Emily Thompson recently joined CoSchedule as Marketing Manager, after two decades in B2B and B2C marketing content strategy. When people don't know what that means, she describes herself as the one who helps businesses answer the questions, "What needs to be said and how do we say it?" For her, there's nothing more exciting than seeing marketing messaging land with precision and impact. Except maybe 49er football.   Time Stamps 00:00:18 - Meet Emily Thompson from CoSchedule 00:02:31 - Overview of CoSchedule's Product 00:06:26 - AI Integration at CoSchedule 00:08:07 - B2B vs. B2C Marketing Perspectives 00:12:04 - Common Mistakes in Social Media Marketing 00:14:00 - Empowering Employees to Post on Social Media 00:16:48 - Measuring Success in Social Media 00:25:16 - Best Marketing Advice Received 00:28:03 - Closing Remarks and Contact Information   Quotes "The number one thing I say about AI is it's only as smart as the person who's talking to it." Emily Thompson, Marketing Manager at CoSchedule. "CoSchedule just does it all in one. So it's a great tool reduction software and really affordable option for marketers as budgets are shrinking and we need to work smarter and faster." Emily Thompson, Marketing Manager at CoSchedule. "At the end of the day, you're creating trust and building relationships with your audience, whether you are B2B or B2C." Emily Thompson, Marketing Manager at CoSchedule.   Follow Emily: Emily Thompson on LinkedIn: https://www.linkedin.com/in/emily-thompson-68468084/ CoSchedule website: https://coschedule.com/ CoSchedule on LinkedIn: https://www.linkedin.com/company/coschedule/   Follow Mike: Mike Maynard on LinkedIn: https://www.linkedin.com/in/mikemaynard/ Napier website: https://www.napierb2b.com/ Napier LinkedIn: https://www.linkedin.com/company/napier-partnership-limited/   If you enjoyed this episode, be sure to subscribe to our podcast for more discussions about the latest in Marketing B2B Tech and connect with us on social media to stay updated on upcoming episodes. We'd also appreciate it if you could leave us a review on your favourite podcast platform. Want more? Check out Napier's other podcast - The Marketing Automation Moment: https://podcasts.apple.com/ua/podcast/the-marketing-automation-moment-podcast/id1659211547

80% van de aankoopbeslissingen wordt online genomen voordat een prospect contact opneemt. Wat betekent dit voor jouw sales- en marketingstrategie in 2026? In deze solo-aflevering deel ik de nieuwe spelregels van kopen en hoe je je bedrijf voorbereidt op de toekomst. In deze aflevering neem ik je mee in de fundamentele verschuiving die plaatsvindt in hoe mensen kopen. Met concrete data van Google, Forrester en Gartner laat ik zien waarom de traditionele scheiding tussen sales en marketing achterhaald is. Ik deel praktische stappen om je bedrijf voor te bereiden op Q4 2025 en 2026, zodat jij de trusted advisor wordt in jouw branche. Belangrijkste gespreksonderwerpen Waarom vertrouwen de enige emotie is waarop kopers besluiten bij jou te kopen Het zero moment of truth: waarom je steeds later weet dat een prospect bestaat De verschuiving van sales naar marketing: 80% van de aankoopbeslissing gebeurt online Hoe AI-tools zoals ChatGPT, Gemini en Perplexity de vindbaarheid van je bedrijf beïnvloeden Waarom 60% van de zoekopdrachten niet meer leidt tot een klik op een website Het belang van een revenue team: sales en marketing moeten samenwerken met gedeelde metrics De vijf categorieën vragen die elke koper heeft: kosten, problemen, vergelijkingen, reviews en "wat is het beste" Waarom video essentieel is: 80% van de mensen wil video kijken, maar slechts 5% van de B2B-websites gebruikt video De kracht van content die nooit slaapt: hoe je 24/7 leads genereert Vier principes om de trusted advisor te worden in jouw branche Relevante links en bronnen Website Buzzlytics: buzzlytics.nl Boek Endless Customers van Marcus Sheridan Is jouw marketing klaar voor 2026? AI verandert de manier waarop kopers bedrijven vinden, en de meeste bedrijven zijn hier absoluut niet op voorbereid. Doe het gratis assessment op form.buzzlytics.nl/scorecard (kost je nog geen 3 minuten), ontvang een persoonlijke scorecard met concrete acties, en krijg een goed beeld van waar jij omzet misloopt.

“You're not going to ask a bunch of choir directors to donate to your organization — you're going to have to go find other people who probably don't have the type of experience with choir that choral leaders do. It's about trying to translate not just your own personal love of choir but the reason that your choir exists, what it does for its community and its participants, the impact that your choir has on various spheres of influences. How do you translate your value to intersect with what they value so that they can look at you and say ‘you're a cause that I want to support'?”Alex Gartner is an educator, conductor, and composer based in Pensacola, Florida. He serves as the Artistic & Executive Director of the Pensacola Children's Chorus, where he oversees 9 resident choirs and 5 regional choirs comprised of nearly 300 singers. Combined, these programs reach an audience of 25,000 individuals, including 5,000 youth, throughout Northwest Florida.Gartner is an active clinician, workshop presenter, and guest conductor. He has served in leadership positions with the American Choral Directors Association and Americans for the Arts, and his choirs are active throughout Northwest Florida, the United States, and the world. An accomplished composer, his arrangements are available through Santa Barbara Music Publishing, the Lorenz Corporation, Choristers Guild, Alfred Music Publishing, and MusicSpoke.To get in touch with Alex, you can visit his website, alexgartner.com, or the Pensacola Children's Chorus website, pensacolasings.org. You can also email him at agartner@acda.org.Email choirfampodcast@gmail.com to contact our hosts.Podcast music from Podcast.coPhoto in episode artwork by Trace Hudson

What if everything AI tells you about cybersecurity costs is completely wrong? The Audit crew unpacks a shocking data black hole that has infected every major AI model—plus field-tested tech that actually works.In this laid-back Field Notes episode, Joshua Schmidt, Eric Brown, and Nick Mellum return from Gartner's CIO Symposium with insights that'll make you question your AI outputs. From discovering that the "trillions in cybercrime" statistic is pure fiction (the real number is 16.6 billion) to hands-on reviews of Starlink Mobile and Nothing earbuds, this episode delivers practical intelligence you won't find in vendor pitches.Don't wait for the next data breach to question your assumptions. Subscribe for monthly Field Notes episodes that cut through the noise with honest, technical conversations you can trust.#cybersecurity #AI #artificalintelligence #GartnerCIO #infosec #starlink #fieldnotes #cybertrends #datasecurity #AIbias

Neste episódio do Vamos de Vendas, exploramos como o funil de vendas reverso pode transformar a previsibilidade e a performance de equipes comerciais em diferentes segmentos B2B. Recebemos Bruno Lotfi, executivo com mais de 20 anos de experiência em vendas e marketing, para uma conversa sobre como aplicar o pensamento reverso do funil em larga escala e gerar resultados consistentes.No papo, ele compartilha aprendizados de quem já liderou operações complexas em setores como telecomunicações, finanças, logística e recursos humanos, e mostra o que há de comum entre empresas de sucesso em vendas B2B. Também explicamos o conceito do funil de vendas reverso, suas aplicações na prática, e como ele se conecta à gestão de carteira — analisando métricas como churn, upsell e cross-sell.Descubra os principais pontos de atenção para gestores que buscam previsibilidade em escala, como traduzir a estratégia para a operação de vendas e de que forma a tecnologia — especialmente o CRM — tem acelerado análises e decisões no dia a dia dos líderes comerciais.

https://teachhoops.com/ Do you think coaching is just about teaching X's and O's? Think again! Many believe running the perfect playbook is the key, but legendary Bay Area coach Margaret Gartner says the real job runs so much deeper. Coach Bill Flitter sits down with Gartner, a 600+ game winner, to break down what matters most when building great youth teams. How would your players describe your impact? Tune in to gain: The “Oreo” method for feedback that boosts confidence Why flexibility trumps rigid plans at practice How strong coach-player relationships create lasting success Plus, discover more game-changing insights inside! Let's change the game together! If you enjoyed this episode, please leave us a 5-star review.

https://teachhoops.com/ Do you think coaching is just about teaching X's and O's? Think again! Many believe running the perfect playbook is the key, but legendary Bay Area coach Margaret Gartner says the real job runs so much deeper. Coach Bill Flitter sits down with Gartner, a 600+ game winner, to break down what matters most when building great youth teams. How would your players describe your impact? Tune in to gain: The “Oreo” method for feedback that boosts confidence Why flexibility trumps rigid plans at practice How strong coach-player relationships create lasting success Plus, discover more game-changing insights inside! Let's change the game together! If you enjoyed this episode, please leave us a 5-star review.

Dr. Anton Chuvakin, Security Advisor at Office of the CISO, Google Cloud and a recognized expert in SIEM, log management, and PCI DSS compliance, will help us cut through the buzzwords and discuss modern security operations.Join the Defender Fridays community, live every Friday, to discuss the dynamic world of information security in a collaborative space with seasoned professionals.Dr. Chuvakin is now involved with security solution strategy at Google Cloud, where he arrived via Chronicle Security (an Alphabet company) acquisition in July 2019. He is also a co-host of Cloud Security Podcast.Until June 2019, Dr. Anton Chuvakin was a Research VP and Distinguished Analyst at Gartner for Technical Professionals (GTP) Security and Risk Management Strategies (SRMS) team. At Gartner he covered a broad range of security operations and detection and response topics, and is credited with inventing the term "EDR." He is a recognized security expert in the field of SIEM, log management and PCI DSS compliance. He is an author of books "Security Warrior", "PCI Compliance", "Logging and Log Management" and a contributor to "Know Your Enemy II", "Information Security Management Handbook" and others. Anton has published dozens of papers on log management, SIEM, correlation, security data analysis, PCI DSS, honeypots, etc. His blog securitywarrior.org was one of the most popular in the industry.Support our show by sharing your favorite episodes with a friend, subscribe, give us a rating or leave a comment on your podcast platform. This podcast is brought to you by LimaCharlie, maker of the SecOps Cloud Platform, infrastructure for SecOps where everything is built API first. Scale with confidence as your business grows. Start today for free at limacharlie.io.

In this episode of Supply Chain Now, Scott Luton welcomes Mike Griswold, Vice President Analyst at Gartner, for a conversation on leadership, innovation, and the future of supply chains. Mike shares how leading organizations are expanding beyond logistics to connect planning, customer experience, and innovation. Drawing on lessons from the Ryder Cup, he highlights the power of preparation, teamwork, and resilience; qualities that define both top athletes and successful supply chain leaders.Mike also explores how AI can strengthen decision-making without replacing human expertise. He shares insights from Gartner's Top 25 and previews the upcoming Planning Summits in London and Denver. From aligning people and processes to driving performance in uncertain times, this episode offers practical lessons for building smarter, more connected supply chains.Jump into the conversation:(00:00) Intro(01:28) Introducing the lightning round(02:59) Ryder Cup and supply chain analogies(09:36) Late-night snacks and drinks(11:33) Alternative career paths(13:18) Supply chain planning as a board game(15:43) Buzzwords in supply chain(19:58) Exploring VUCA and its impact(21:04) Overhyped and underrated supply chain tech trends(23:00) The evolution of shopping technology(25:50) Gartner supply chain top 25 insights(34:15) Supply chain leadership superpowers(38:47) Gartner planning summits overviewAdditional Links & Resources:Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more about Gartner: https://www.gartner.com/enConnect with Scott Luton: https://www.linkedin.com/in/scottwindonluton/Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkThis episode was hosted by Scott Luton and produced by Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com

A CMO Confidential Interview with Jim Lecinski, Clinical Professor of Marketing at the Kellogg School of Management, author, and former Google VP. Jim discusses why he believes marketers are often overly focused on using AI for productivity improvements versus business growth, the gaps between marketers and the C-Suite highlighted by recent Gartner research, and the difference between "big frontier models" and "shiny objects." Key topics include: why you should avoid "gray market AI", how to manage the 5 AI risks (privacy, accuracy, regulatory, personnel, and reputation), and the false precision that accompanies a focus on intermediate measures like Click Through Rate (CTR). Tune in to hear why he's not a fan of Cannes and how AI helped figure out a wedding invitation calling for "casual to semi-formal beach attire."What should CMOs actually do with AI right now—and how do you avoid chasing shiny objects? Mike Linton sits down with Jim Lecinski, Professor of Marketing at Northwestern's Kellogg School (and author of The AI Marketing Canvas and Winning the Zero Moment of Truth) to unpack the AI application layer: the good, the bad, and the ugly. Jim explains why CEOs-CFOs obsess over growth (not merely efficiency), how to reframe marketing dashboards around business outcomes, and his simple two-by-two for AI use cases (internal productivity vs. external value creation). We cover privacy, legal/regulatory, personnel, and reputational risks—and how to mitigate them—plus a pragmatic roadmap: center on a leading frontier model and layer vetted apps instead of stitching together fragile point solutions. Jim also shares candid takes on Cannes vs. Effies and ends with a challenge: personally build something with AI before year-end.You'll learn:* Growth over cost-cutting: aligning with CEO-CFO priorities and measuring ends, not means* The AI use-case 2×2: internal productivity vs. external, customer-facing value creation* Practical examples (e.g., apparel personalization) that lift CSAT, CLV, and revenue* The 5 risk buckets (privacy, accuracy, regulatory-IP, personnel, reputation) and guardrails* How to choose core models (GPT, Gemini, Claude) and avoid “tool soup”* Why awards that honor outcomes beat awards that celebrate activityGuest: Jim Lecinski — Professor of Marketing, Northwestern Kellogg; former VP Customer Solutions (Americas) at Google; author of The AI Marketing Canvas (2nd ed.) & Winning the Zero Moment of Truth.Host: Mike Linton — former CMO of Best Buy, eBay, Farmers Insurance; CRO of Ancestry.com.Sponsor: Better marketing is built on Quad. See how better gets done at (https://www.quad.com/resources/research-and-tools/return-of-touch-consumer-engagement-has-an-omnichannel-revival?utm_source=cmoconfidential&utm_medium=paid&utm_campaign=001_brand&utm_id=podcastnl1031&utm_content=a-paidemail&utm_vp=)If you're enjoying the show, please like, subscribe, and share with your leadership team. New episodes every Tuesday; companion newsletter on Fridays.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Send us a textIn this episode we interview Kara Smith Brown, CEO of Lead Coverage, a go-to-market consultancy serving freight and supply chain leaders. She explains how to build a repeatable revenue engine by prioritizing the right buyers at the right moment. What you'll learn in this episode:Why you should stop paying for “records” and commodity content—and invest in strategy and distribution instead.How to fuel your revenue engine: own the emails for your finite TAM and share timely, relevant “good news” with a clear point of view.The 5% moment: focus on buyers in-market now and let everything else serve that goal.Four kinds of intent data—and which matter: primary (your CRM), tertiary (e.g., Gartner via tools like 6sense), and single-stream industry sources; why secondary sources are fading.Database reality: 25–30% of contacts decay every 90 days—refresh relentlessly.Use AI for fast first drafts; spend money on the who, not the what.Turn content into coverage: use PR to place sharp points of view that can be traced to revenue.Align with sales: deliver in-market leads, not vanity metrics.

Small business confidence has declined as inflation concerns rise, with 71% of owners expressing worries about ongoing price increases, according to the latest CNBC SurveyMonkey Small Business Index. This marks an increase from 66% in the previous quarter, indicating a cautious approach to spending among small business owners. The report highlights that 24% of these owners view rising prices as the greatest risk to their operations, prompting a need for strategic adjustments in pricing and customer engagement to mitigate inflationary pressures.In parallel, Gartner projects that global IT spending will exceed $6 trillion by 2026, driven primarily by investments in data center systems and software, particularly in response to the growing demand for artificial intelligence (AI) services. Despite the anticipated growth rate of 9.8% year-over-year, challenges remain, including constraints on computing resources and governance tasks. Gartner's analysis suggests that while organizations are currently experiencing disillusionment with generative AI, its integration into existing enterprise software is becoming more prevalent, shifting the focus from speculative investments to cost-cutting and efficiency improvements.The Kanata Report reveals that nearly half of the surveyed office technology dealers offer managed IT services, yet these services account for only 7.6% of overall dealer revenue. Among those engaged in managed IT, 73% reported an average revenue increase of 28.8%. This indicates that while there is potential for growth in managed IT services, many dealers are not fully capitalizing on this opportunity. Additionally, concerns about a potential AI bubble are discussed, with analysts suggesting that managed service providers (MSPs) may not be significantly affected, as major AI innovations are primarily driven by large corporations.For MSPs and IT service leaders, the current landscape emphasizes the importance of specialization and collaboration in a competitive market. With 75% of partners identifying these as top priorities, it is crucial for providers to differentiate themselves and focus on specific verticals. The findings suggest that while optimism remains high, particularly in regions like Latin America, actual revenue growth is slowing. MSPs should benchmark their performance, leverage distributor partnerships, and prioritize delivering measurable outcomes to navigate the evolving market effectively.Four things to know today00:00 Small Businesses Tighten Budgets While Enterprises Drive AI-Fueled IT Growth04:19 Cannata Report Shows IT Maturity Gap as Channel Weighs AI Bubble Risks07:28 Intel Returns to Profit With Government Boost, but Foundry Struggles Continue09:52 TD SYNNEX Report Shows Partner Growth Slowing but Confidence Holding Strong This is the Business of Tech.    Supported by:  https://saasalerts.com/mspradio/

An official in the Trump administration who rose to prominence by challenging the 2020 election results has suggested a sinister plan to steal next year's midterm elections for Republicans. And this isn't a new plan - it was actually discussed MONTHS ago, but was only now discovered. The plan is to have a series of phony investigations serve as a cover for Trump to declare a state of emergency that allows him to commandeer state election systems.Republican Governor Glenn Youngkin of Virginia declared a state of emergency last week for the sole purpose of trying to blame Democrats for the ongoing government shutdown. In his announcement, Youngkin managed to squeeze in the word "Democrat" in every sentence, except for the sentence where he was heaping praise on Donald Trump. Republicans are getting desperate in their attempts to pin this on the Democrats, but the public isn't buying it at all.The FBI has been forced to retract their denial that no children were ziptied during a recent immigration raid in Idaho. After reporters confronted the agency with photographs of actual children being ziptied and hauled away like livestock by FBI agents, the agency then amended their statement to say that no "young" children received this treatment. We are dealing with an administration of monsters, and the zipties weren't even the worst thing to happen to the people during this raid. If we view everything that Donald Trump does as symptoms, then there is little doubt that the man is suffering from dementia. That is the non-diagnostic opinion of Psychologist Dr. John Gartner, who recently went through the list of Trump's biggest "gaffes" of the last few months and explained how each one can be linked to dementia. Dr. Gartner has been sounding the alarm bells about Trump's mental health since his first term, and says that the psychological issues can exacerbate the neurological symptoms.Donald Trump was humiliated by Canada after a group in their country ran an ad featuring Ronald Reagan's address where he warned against using tariffs, so of course Trump is increasing the tariffs on goods from Canada in response. He still seems to think that tariffs are paid by the country they are imposed on, instead of being paid by American consumers in the form of tax hikes. But we will all be paying more in taxes now just because Trump got mad at his TV.Text and and let us know your thoughts on today's stories!Subscribe to our YouTube channel to stay up to date on all of Farron's content: https://www.youtube.com/FarronBalancedFollow Farron on social media! Facebook: https://www.facebook.com/FarronBalanced Twitter: https://twitter.com/farronbalanced Instagram: https://www.instagram.com/farronbalanced TikTok: https://www.tiktok.com/@farronbalanced?lang=en

Neste episódio do Vamos de Vendas, exploramos como líderes comerciais de alta performance alinham rituais, CRM e metas para impulsionar resultados consistentes e previsíveis em suas equipes. Recebemos Caio Vidal, CEO e co-fundador da Academia de Metas, para uma conversa sobre o que realmente diferencia times de vendas que batem metas daqueles que ficam pelo caminho.Com mais de 18 anos de experiência em vendas B2B, Caio compartilhou aprendizados sobre planejamento comercial estratégico, gestão de metas eficaz e rituais de acompanhamento que sustentam a alta performance.Entenda as maiores dores que as empresas enfrentam ao estruturar suas máquinas de vendas, por que definir mal uma meta pode comprometer toda a operação e os principais rituais de gestão que todo líder deve implementar para manter o time produtivo e alinhado. Também falamos sobre o papel do CRM na execução desses rituais e sobre as tendências mais promissoras em gestão comercial para os próximos anos.

As 2026 approaches, AI innovation is accelerating faster than human readiness — so how can CIOs and IT leaders stay ahead? In this episode of Gartner ThinkCast, recorded on site at Gartner IT Symposium/Xpo in Orlando, Florida, Gartner experts Chris Howard and Gene Alvarez share key takeaways from three cornerstone sessions: the Opening Keynote, Top Strategic Technology Trends, and the CIO Agenda. They explore how CIOs can walk the “golden path” to value, balance AI ambition with operational readiness and prepare their teams for a future defined by agility, risk management and tenacity. Tune in to discover: Why heroes are made in the Trough of Disillusionment How CIOs can align human and AI readiness The rise of multiagent systems and domain-specific language models What the Architect, Synthesist and Vanguard roles mean for 2026 strategy Why success depends less on budget and more on resilience, adaptability and trust  Dig deeper: Download the Opening Keynote takeaways on AI readiness Explore Gartner's Top Strategic Technology Trends for 2026 Join us at a Gartner CIO Conference near you Become a client to try out AskGartner for more trusted insights

Our guest on this week's episode is Abdil Tunca, senior principal analyst at Gartner's Supply Chain Practice. While we aren't quite yet to the era of the Jetsons, we have seen some remarkable advancements in robotics over the past few years. In fact, many future supply chain managers may be managing more robots than human workers. What will that be like? Our guest has some insights.The trucking industry, and especially the truckload sector, has been in a market slump that has lasted a few years now. Recently there have been some new rules out of Washington that may offer some relief. How is the industry reacting to them?Demand for industrial real estate—which includes warehousing and logistics space—surged in the third quarter, according to a report from real estate firm Colliers. The company's Q3 U.S. Industrial Market Statistics report forecasts a stabilizing industrial landscape that is poised for growth, marked by stronger demand and slowing development. Supply Chain Xchange  also offers a podcast series called Supply Chain in the Fast Lane.  It is co-produced with the Council of Supply Chain Management Professionals. A new series is now available on Top Threats to our Supply Chains. It covers topics including Geopolitical Risks, Economic Instability, Cybersecurity Risks, Threats to energy and electric grids; Supplier Risks, and Transportation Disruptions  Go to your favorite podcast platform to subscribe and to listen to past and future episodes. The podcast is also available at www.thescxchange.com.Articles and resources mentioned in this episode:GartnerAnalysts: Federal efforts to shrink excess trucking capacity could take timeIndustrial real estate demand surges in Q3Visit Supply Chain XchangeListen to CSCMP and Supply Chain Xchange's Supply Chain in the Fast Lane podcastSend feedback about this podcast to podcast@agilebme.comThis podcast episode is sponsored by:  Storage SolutionsOther linksAbout DC VELOCITYSubscribe to DC VELOCITYSign up for our FREE newslettersAdvertise with DC VELOCITY

Dr. John Gartner joins the Beast's Joanna Coles to assess the unraveling of Donald Trump's mind. The clinical psychologist and former Johns Hopkins professor, who warned early about Trump's “malignant narcissism,” now says the president shows clear signs of cognitive decline, comparing his confusion and grandiosity to dictators in their final stages. Coles presses Gartner on whether Trump's dementia makes him more dangerous or simply more delusional, and what that means for the remainder of Trump's second term and beyond. Is America being led by a man losing touch with reality, or is Trump still cunning enough to conceal his growing symptoms? Hosted on Acast. See acast.com/privacy for more information.

October 22, 2025: In this episode of Future Ready Today, Jacob Morgan unpacks five powerful stories defining the next era of leadership and work: 1️⃣ Amazon's 600,000 Robots – A leaked roadmap shows how automation will replace or reconfigure hundreds of thousands of jobs, raising urgent questions about reskilling and purpose. 2️⃣ OpenAI's New Browser “Atlas” – The company behind ChatGPT is reimagining web navigation with built-in reasoning. For HR, it signals how internal AI layers could soon connect every system and agent inside organizations. 3️⃣ Global Petition to Ban AI Superintelligence – Over 3,000 global figures, from Richard Branson to Steve Bannon, call for limits on AI's cognitive reach. 4️⃣ Gartner's Report on HR Resilience – The top priorities for CHROs in 2025 include embedding adaptability into culture and responsibly operationalizing AI. 5️⃣ The AI Rebellion Inside Electronic Arts – Employees are pushing back on AI mandates they don't trust, revealing the widening gap between leadership enthusiasm and workforce skepticism.

AODocs manages business-critical documents for enterprises where downtime has real consequences—production lines stopping, construction projects delayed, containers sitting at ports. Founded in 2012 and bootstrapped to profitability by 2022, the company serves Google's data center builds, aerospace manufacturers' FAA certifications, and Veolia's water treatment operations. In this episode of Category Visionaries, we sat down with Stéphan Donzé, Founder of AODocs, to unpack his 14-year journey from Google ecosystem specialist to Microsoft-compatible platform. Stéphan shares unfiltered lessons from the brutal 2014-15 years when cloud platform limitations broke customer deployments, why they've reconsidered fundraising every two years but remained independent, and how AI agents finally created the urgency factor their category always lacked. Topics Discussed: Surviving 2014-15 when Google Cloud platform performance limits broke at scale Bootstrapping via services company profits until standalone profitability in 2022 Why long-term document lifecycle management (10-30 year retention) resists VC timelines Expanding from Google workspace early adopters to Microsoft enterprise accounts The failed experiment with cloud reseller partners who couldn't deploy DMS Why marketing hire ramp time equals technical hire ramp for platform products Medium-sized industry conferences outperforming 30K-attendee mega-events on cost-per-lead Positioning as document foundation for reliable AI agent information access GTM Lessons For B2B Founders: Transparent post-mortem communication converts crises into trust: When AODocs hit unexpected Google Cloud platform limitations in 2014-15—breaking deployments for customers running mission-critical workflows—they published detailed explanations of root causes outside their control and remediation plans. Stéphan explained: "We've always been extremely transparent...Yes, we screwed up here. Here is the thing we put in place so that it doesn't happen again." This approach consistently strengthened customer relationships during their worst incidents. For founders in business-critical infrastructure: your crisis response protocols matter more than preventing every outage. Bootstrap via complementary services revenue until product-market fit: AODocs funded development by merging with a Google Cloud consulting firm that deployed early Gmail enterprise implementations. Services profits subsidized product R&D while providing direct customer access. Stéphan described the deal structure: "I have a software company that has no revenue, but I can suck the profit of the service company until I make revenue." The model worked until 2022 when AODocs became independently profitable. For technical founders: identify services businesses with your target customer base as bootstrap partners, not just revenue sources. Partner technical capability trumps partner pipeline size: AODocs initially partnered with Google Cloud resellers (SATA, Onix) who had enterprise access but couldn't scope or deploy document management implementations. The inflection point came shifting to system integrators with actual DMS practices. Stéphan noted: "These guys don't really understand document management...they could not really help us deploy our product because they don't understand what we're doing." For complex B2B products: vet partners on technical delivery capacity, not just lead generation promises. Platform products require 12-month marketing onboarding: AODocs learned marketing hires need equivalent ramp time as engineering roles—not two one-pagers and go-to-market. Stéphan's realization: "It takes a year before someone is able to write the right things and to sense the essence of the product." This applies specifically to platforms with multiple use cases, not point solutions. For founders with horizontal platforms: budget full-year onboarding before expecting marketing productivity, or hire people who've sold similar complexity before. Founder must own category positioning until $10M ARR: Stéphan argues technical founders can't delegate core messaging early: "My personal take is that in the tech company the CMO cannot be anybody else than the founder itself at least for the first $10 million." This comes from watching marketing experts produce "beautiful words and lots of fluff but still not get the essence of what we're doing." For technical founders uncomfortable with marketing: you're avoiding your most important job in the early years. Regional 2K-5K conferences deliver better unit economics than flagship 30K events: While AODocs attends Google Next (30,000) and Gartner conferences, smaller regional IT decision-maker events generated superior cost-per-qualified-lead. Stéphan's finding: "If you look at the number of dollars you spend per lead that you get, the small events are surprisingly effective." This contradicts conventional wisdom about flagship event ROI. For enterprise B2B: test regional and vertical conferences before scaling spend on mega-events. Technology paradigm shifts create replacement urgency: AODocs positioned as "modern cloud-based document management" for years without forcing function to rip out legacy systems. AI agents changed the calculus entirely. Stéphan's repositioning: "If you don't upgrade your document foundation, you won't be able to benefit from the AI productivity acceleration." The urgency comes from AI agents requiring clean, validated document repositories—impossible with SharePoint chaos. For founders in infrastructure categories: look for adjacent technology waves that make your solution prerequisite, not optional upgrade. // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role.   Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

Microsoft is significantly enhancing Windows 11 by integrating artificial intelligence capabilities, transforming the PC experience into what the company calls the "AI PC." This new initiative allows users to interact with their computers using voice commands through a feature called CoPilot. With functionalities like CoPilot Actions, users can delegate tasks such as editing files and troubleshooting issues directly to AI agents, which operate in secure environments to ensure data safety. This shift comes as Windows 10 reaches its end of life, prompting a wave of hardware upgrades as consumers and enterprises seek AI-enabled PCs. Salesforce has also made strides in the IT support sector by launching AgentForce IT Service, a conversational support suite designed to streamline employee assistance. This new system moves away from traditional ticket-based support to real-time solutions delivered through platforms like Slack. By automating incident management, AgentForce aims to reduce the time employees spend on IT challenges, which can lead to significant productivity losses. The service integrates with major companies, enhancing its utility and positioning Salesforce as a competitor in the help desk market. Research indicates that organizations that are well-prepared for AI are more likely to successfully implement AI projects and achieve measurable benefits. Cisco's AI Readiness Index reveals that companies integrating AI into their core functions see substantial gains in profitability and productivity. As enterprise spending on AI infrastructure is projected to double by 2026, the focus is shifting from training AI models to deploying them effectively in business operations. This trend underscores the importance of having a robust infrastructure to support AI initiatives. Finally, Microsoft has announced the end of support for Office 2016 and 2019, urging users to migrate to newer versions like Microsoft 365 Apps or Office 2024. This transition presents an opportunity for managed service providers to engage clients in proactive discussions about software upgrades and security measures. As unsupported software becomes a liability, providers can align these upgrades with other IT improvements, ensuring clients remain compliant and secure. The emphasis is on guiding clients through these changes to enhance their operational efficiency and maintain a steady revenue stream for service providers. Four Things to Know Today: 00:00 Windows 11 Enters the AI Era as Microsoft Launches Copilot-Powered PC Experience05:31 Salesforce Enters IT Support Market with Agentforce, Targeting Productivity and PSA Disruption09:06 AI Advantage Comes to Those Prepared: Cisco, Gartner, and Anthropic Signal Shift to Embedded Intelligence13:10 End of Support for Office 2016 and 2019 Raises Security Stakes, Opens QBR Opportunities  Sponsored by:  https://mailprotector.com/mspradio/

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM  AI is transforming business processes, but without strong foundations, organisations risk failure. In this first episode of AI Unfiltered Show, BJ Biernatowski and Jim Sinur explore how process modelling, business architecture, and digital transformation frameworks can guide responsible AI adoption. Learn how to build scalable, trustworthy systems that deliver real value.  

Welcome to The Rose and Rockstar - with the Chief Troublemaker at Seventh Bear, Robert Rose, behind the bar serving one of his splendid cocktails while our host Ian Truscott, a CMO but not a rockstar, picks his brain on a marketing topic.  Chris Ross, a VP and Analyst at Gartner for CMOs, recently published on LinkedIn that their research found that 45% of consumers find personalization creepy, inspiring Ian and Robert to take a trip down memory lane and discuss the two-decade challenge that personalization has faced and if anything has really changed, even with the rise of AI.  If you have a question for the bar or an opinion on this week's discussion, please get in touch - just search “rockstar cmo” on the interwebs or LinkedIn. Enjoy! — The Links The people: Ian Truscott on LinkedIn Robert Rose on LinkedIn Mentioned this week Chris Ross at Gartner  Is failing to freak out 52% of our audience the best we can do? - Chris Ross Ian's firm - Velocity B Robert's newsletter: Lens, his websites, robertrose.net and seventhbear.com Rockstar CMO: The Beat Newsletter that we send every Monday Rockstar CMO on the web, Twitter, and LinkedIn Previous episodes and all the show notes: Rockstar CMO FM. Track List: We'll be right back by Stienski & Mass Media on YouTube Piano Music is by Johnny Easton, shared under a Creative Commons license You can listen to this on all good podcast platforms, like Apple, Amazon and Spotify. This podcast is part of the Marketing Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices

Struggling with costs in your healthcare organization? Reach out to Michael.  Click Here for more info In this episode, we unpack key findings from Gartner's Q4 2025 Report, revealing how adaptive leadership is redefining success in today's volatile workplace. From the collapse of annual planning cycles to the rise of “strategy sprints” and AI-driven decision support, leaders are being challenged to stay agile without burning out their teams. We share insights on: Why continuous adaptation now outperforms rigid long-term plans How AI can enhance, not replace, human judgment The role of psychological safety in resilient organizations Practical ways to embed adaptability into daily leadership Discover how to lead with calm focus amid chaos — and why adaptive leadership is the essential skill for 2026 and beyond. Read the full article: Adaptive Leadership in a Volatile World More insights at BreakfastLeadership.com/blog  

In 'Access All Areas' shows we go behind the scenes with the crew and their friends as they dive into complex challenges that organisations face—sometimes getting a little messy along the way. We're launching a special AI mini-series exploring how artificial intelligence is reshaping industries. Each episode dives into key themes like scaling AI, societal impact, leadership, sustainability, and the challenges ahead. Join us for fresh insights and bold conversations on the future of intelligent systems.  This week, Dave, Esmee, and Rob kick off the AI mini-series with Craig Suckling, CAIO at Capgemini and co-host of this special edition. The episode is inspired by “Riding the AI Whirlwind,” Gartner's 2025 strategic predictions report, which urges organizations to act boldly on AI's potential while managing risks like rising costs and privacy concerns  TLDR:00:40 – Introduction of Craig Suckling and launch of the AI mini-series02:38 – Summary of three key insights and strategic recommendations from Gartner's “Riding the AI Whirlwind” report23:03 – Strategic planning assumptions: what they mean for business and tech leaders41:40 – Sam Altman's top three concerns about the future of AI49:35 – What key topics remain unaddressed?51:00 – What to expect from the AI mini-series featuring industry leadersHostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/with co-host Craig Suckling: https://www.linkedin.com/in/craigsuckling/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/ 'Cloud Realities' is an original podcast from Capgemini

In this episode of ThinkCast, we're setting the stage for Gartner IT Symposium/Xpo 2025. You'll hear Gartner experts Mary Mesaglio, Hung LeHong, Gene Alvarez and Daryl Plummer revisit the past year's most impactful IT insights to help you prepare for what's next — from navigating two AI races and unlocking deep productivity to understanding agentic AI and the rise of guardian agents. Keep listening for practical guidance on setting your AI pace, managing costs and spotting the disruptions that will define IT strategy in 2026 and beyond. Tune in to discover: Why two AI races matter — and which one you're really in How to find “deep productivity zones” for GenAI success Why neophilia and change champions accelerate adoption What agentic AI means for automation beyond RPA How guardian agents will transform security and oversight Dig deeper: Buy tickets to Gartner IT Symposium/Xpo Become a client to try out AskGartner for more trusted insights

Anand Medepalli of Shippeo talks about why most supply chain transformations fail; good data; workflows focused on outcomes;  and why AI isn't a quick fix.    IN THIS EPISODE WE DISCUSS:   [03.57] An introduction to Anand and Shippeo. “Our goal is to provide trustworthy data so you can make decisions. Your supply chains are constantly hit with disruptions – it's no longer a disruption here, a disruption there. It's actually tranquility here, tranquility there, and disruption the rest of the time!” [07.40] The latest Gartner data on the state of supply chain digitization, and why most transformations fail to deliver the promised value. “Businesses run out of energy – these are big projects. People think: ‘We must architect the whole thing before we can do anything,' so perfect becomes the enemy of good, fast... Digitization doesn't happen because someone has a grand vision, it's the incremental steps you take towards it.” [14.09] Why AI isn't a quick fix for all your digitization challenges. “It's not a magic wand, you can't just sprinkle AI and think things will work... And the problem is that, particularly the LLM models, have been trained to please you.” [16.07] Why data is the foundation for success, and the importance of building trust. “It used to be that, when these disruptions happened, even if you didn't have the perfect data at hand to make a decision, you at least had the human capital to be focused on figuring it out. So reactivity was a plausible strategy.” [21.29] How Shippeo is investing in data quality, and why it's so critical as they support customers on their digitization journeys. [27.21] Why visibility alone isn't enough, and how people, AI, and good data also need to be weaved in to drive success. “Visibility is not enough – engagement is required. And, if I engage with that, what are the actions that I need to take to overcome the problem?” [30.39] Why workflows are crucial, and how they help to bridge the gap between ‘knowing' and ‘doing.' “Don't get caught up in the buzzwords, or worry that you're missing out… Think: “If I can solve this problem without AI, why aren't I solving it?” Solve it, then challenge yourself to make it better.” [35.58] How to define simple but effective workflows that focus on outcomes. [42.34] The business impact you can create by working with Shippeo. “You can live with fewer surprises, let Shippeo give you a little more tranquility.”   RESOURCES AND LINKS MENTIONED:   Head over to Shippeo's website now to find out more and discover how they could help you too. You can also connect with Shippeo and keep up to date with the latest over on LinkedIn, Facebook, Instagram or X (Twitter), or you can connect with Anand on LinkedIn. If you enjoyed this episode and want to hear more from Shippeo, check out 443: Mastering Visibility: Insights from LogTech Live with Shippeo, 486: Revealed – The Number One Way To Make Your Supply Chain Future-Proof or 475: Leverage Real-Time Transportation Visibility, with Shippeo Check out our other podcasts HERE.

AI-powered cyberattacks are rapidly evolving, prompting a significant shift in cybersecurity strategies. According to a recent Gartner report, IT leaders are expected to allocate over half of their cybersecurity budgets to preemptive defense measures by 2030. This change is driven by the inadequacy of traditional detection and response tools in the face of sophisticated cyber threats, particularly those enhanced by artificial intelligence. Experts warn that while preemptive measures can mitigate risks, organizations may encounter challenges in integrating these new systems and overcoming cultural inertia.Datadog's 2025 State of Cloud Security Report highlights a growing trend among organizations adopting data perimeters to combat credential theft, with 40% of organizations implementing this advanced security practice. Additionally, 86% of organizations are utilizing multi-account setups within AWS, which allows for better enforcement of security protocols. Meanwhile, OpenAI's report reveals that cybercriminals are increasingly leveraging AI for malicious activities, including phishing and surveillance, showcasing the urgent need for enhanced cybersecurity measures.In response to market pressures, Synology has reversed its policy on drive restrictions for its network-attached storage models, allowing the use of non-validated third-party drives. This decision comes after user feedback indicated dissatisfaction with the previous requirement for proprietary drives, which were often more expensive. For managed service providers (MSPs), this change offers greater flexibility and cost-effectiveness, making Synology's products more appealing once again.Pax8 has launched the Pax8 Agent Store, a platform designed to help MSPs adopt and offer AI-driven tools to small and medium-sized businesses. This marketplace aims to facilitate the integration and monetization of intelligent automation solutions, with early access set for December 2025. Additionally, SolarWinds has introduced an AI agent to enhance operational resilience for IT teams, while Barracuda Networks has launched Barracuda Research, a centralized resource for threat intelligence. Both initiatives aim to empower organizations in managing cybersecurity threats more effectively. Four things to know today00:00 Gartner, OpenAI, Datadog, and DHS Paint a Stark Cyber Future: AI Attacks Surge, Budgets Shift, and Defenses Fracture06:01 New Pax8 Platform Targets Repeatable AI Services, Sets Early Access for December08:03 Synology Reverses Course on Pricey Drives — Because You Stopped Buying09:53 SolarWinds and Barracuda Push AI to Ease IT Burdens—But Can They Deliver Real Value? This is the Business of Tech.     Supported by:  Comet, Scalepad Webinar:  https://bit.ly/msprmail

Welcome to a special author's episode of The Data Chief, where we delve into the minds of three influential authors who are shaping the conversation around data and AI. First, Geoff Woods, author of The AI-Driven Leader, shares his philosophy of prioritizing strategy over technology to make faster, smarter decisions. Next, Wendy Batchelder, author of The Data Governance Handbook, discusses how to transform governance from a rigid bureaucracy into a business accelerator by focusing on business outcomes. Finally, Malcolm Hawker, author of The Data Hero Playbook, challenges data leaders to adopt a heroic mindset by becoming customer-driven and aligning their incentives with business success. Join us to learn how to lead effectively in the AI era by building a strategy-driven, governed, and customer-centric data function.The Data Chief Podcast: Author Episode Key MomentsGeoff Woods: The AI-Driven LeaderFrom "IT Problem" to Strategic Partner (06:20): Woods advocates for viewing AI as a "strategic thought partner" rather than an assistant or replacement, and emphasizes that AI strategy must align with business strategy.The CRIT Framework for Smarter Prompts (12:25): He introduces the CRIT framework for prompt engineering: Context, Role, Interview, Task. This method helps leaders get non-obvious, high-impact strategies from AI by having the AI ask the right questions.Beyond the Bottom Line: AI's Human Impact (22:17): Woods discusses the ROI of AI, including a case where AI identified savings equivalent to 2% of a company's revenue. Wendy Batchelder: The Data Governance HandbookData Governance as an Accelerator (32:33): Wendy Batchelder addresses the myth that data governance is a "dirty word" or a code for "no," arguing that its true purpose is to be an accelerator.Speaking the Language of Business (35:17): Batchelder emphasizes that data governance should be embedded from the start of a project, not as an afterthought. She provides an example of "bad" vs. "good" communication, urging data professionals to speak the language of the business.Measuring Value with Business Outcomes (40:00): She outlines how to measure the value of data governance by connecting it to business outcomes like increased revenue or improved customer service. Malcolm Hawker: The Data Hero PlaybookFrom Limiting Mindset to Growth Mindset (56:00): Hawker discusses why he wrote the book, calling the current moment a "do or die" opportunity for CDOs. He challenges the "limiting mindset" that leads to defeatism.Customer-Driven, Not Data-Driven (1:08:00): He urges data leaders to be "customer-driven, not data-driven," emphasizing the need for data teams to become more business literate.The Power of Product Management (1:14:00): Hawker advocates for bringing product management disciplines into data teams. This approach focuses on putting the customer at the center and ensures that data products are economically viable and tied to ROI.Key Quotes:"It is not technology first, strategy second. It is strategy first, technology second.” - Geoff Woods"The companies that are treating data as something that helps drive business outcomes are thinking about data at the beginning and set up at the end." - Wendy Batchelder“If you deliver value to your customers, if you are the lever of change and transformation in your organization, if you show value from data, you will get a seat at the table." - Malcolm HawkerMentionsThe AI-Driven Leader: Harnessing AI to Make Faster, SmarterHow AI is transforming strategy developmentData Governance Handbook: A practical approach to building trust in data5 key reasons why data analytics is important to businessThe Data Hero Playbook: Developing Your Data Leadership SuperpowersCDOs and CDAOs: Rethink your role or fade awayGuest Bios:About Geoff Woods Geoff Woods is the #1 bestselling author of The AI-Driven Leader, host of the AI-Driven Leader podcast, and Founder of AI Leadership and The AI-Driven Leadership Collective™, a highly vetted network of executives collaborating to harness AI to build better businesses and better lives. As the former Chief Growth Officer of Jindal Steel & Power, Geoff's strategic leadership helped the company grow its market cap from $750 million to over $12 billion in just four years. Prior to that, he co-founded the training and consulting company behind The ONE Thing, advising businesses ranging from $10 million to $60 billion in annual revenue.About Wendy Batchelder Wendy Batchelder is a three-time Chief Data Officer across financial services, technology & healthcare industries, with a wide understanding of how to take highly technical aspects of data management and translate them into simple, concise business valued solutions that are practical and simple to understand. Her background has led her to lead global data & analytics organizations at four Fortune 500 companies. She approaches situations with curiosity and humility, which has led to applying innovative data solutions to challenges with increased complexity to deliver value that companies can measure.A lifelong learner, Wendy graduated from Miami University with a B.S. in Accounting and Information Systems, from Drake University with a Masters of Accountancy, from University of Iowa with an Executive MBA, and pursues ongoing education through Harvard Business School. Her work history includes EY, KPMG, Aviva, Wells Fargo, VMware and Salesforce.About Malcolm HawkerMalcolm helps senior business leaders harness the power of data to transform their businesses. As a former Gartner analyst, he has consulted with some of the world's largest and best-known brands on their enterprise information management strategies and digital transformation initiatives.He is a frequent public speaker on data and analytics best practices with a passion for Master Data Management (MDM) and Data Governance. He welcomes the opportunity to share practical and actionable insights on how companies can become truly data-driven by implementing the cultural, technical, and organizational changes needed for success in the digital age. He is also the author of The Data Hero Playbook. Hear more from Cindi Howson here. Sponsored by ThoughtSpot.

OpenAI has made significant strides in the AI landscape with a series of announcements that position it as a leading platform in the industry. The introduction of new models, including the GPT-5 Pro and Sora 2, alongside app integrations like Slack and a new Apps SDK, marks a pivotal moment for the company. These developments aim to enhance user interaction and streamline workflows, allowing users to perform tasks directly within the ChatGPT interface. The partnership with Advanced Micro Devices (AMD) for a multi-billion dollar chip deal further solidifies OpenAI's commitment to expanding its computing capabilities, crucial for the advancement of its AI technologies.In a contrasting scenario, Deloitte has faced scrutiny after delivering a flawed report to the Australian government, which included errors attributed to the use of AI. Despite this setback, Deloitte is moving forward with a significant partnership with Anthropic to deploy their AI chatbot, Claude, across its workforce. This juxtaposition highlights the challenges and risks associated with AI integration in business operations, emphasizing the need for careful governance and oversight. The incident serves as a cautionary tale about the potential pitfalls of relying too heavily on AI without proper verification.The podcast also discusses the broader implications of AI adoption in enterprises, revealing that a majority of AI projects are failing due to governance gaps and a lack of trust in the technology. A survey by Gartner indicates that many IT leaders are concerned about regulatory compliance, with only a small percentage feeling confident in their organizations' ability to manage AI tools effectively. This situation underscores the importance of establishing robust governance frameworks to ensure that AI implementations are both effective and trustworthy.As the AI landscape continues to evolve, the podcast suggests that service providers should pivot towards building governance frameworks and risk management strategies rather than simply promoting AI hype. The focus should shift to creating value through responsible AI use, ensuring that clients can trust the technology they are implementing. This new approach positions governance as a critical service line, essential for navigating the complexities of AI adoption and maintaining client trust in an increasingly automated world. Three things to know today 00:00 OpenAI Builds the Windows of AI: New Models, App Store, SDKs, and a Chip Deal Signal Platform Takeover06:50 Deloitte's AI Paradox — A Costly Error in Australia, Followed by Its Biggest AI Expansion Yet09:38 AI's Next Frontier Isn't Innovation — It's Accountability, and That's Where MSPs Win This is the Business of Tech.    Supported by:  https://mailprotector.com/  All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On this last show, your favorite psychologists, John Gartner and Harry Segal, review Trump's bizarre speech in Quantico while explaining their decision to end the series. They are joined by Really American's Justin Horwitz, as well as two very good friends of the show, Laurie Winer (author and theatre critic) and Ahmed Babba, political commentator (ahmedbaba.news). Be sure to subscribe wherever you get your podcasts: Our site Subscribe on iTunes Subscribe on Spotify Subscribe on Amazon Music Subscribe on iHeartRadio This feels like the last page in a long, intense book we never wanted to end, and here we are: Shrinking Trump has reached its final chapter. Dr. John Gartner and Dr. Harry Siegel sit together one last time, looking back on more than seventy episodes spent untangling the psychological knots in Donald Trump's presidency. What began as a clinical exercise soon revealed itself as an urgent civic project—mapping the anatomy of malignant narcissism, tracing the reckless impulses that drove one man to breach institutions again and again, and warning listeners that unchecked power corrodes the very heart of democracy.   Throughout this journey, Gartner and Siegel watched what started as performative chaos harden into a systematic assault on norms. They watched pathological lying give cover to authoritarian ambitions, charisma morph into control, and theatrical stunt after stunt erode the barriers meant to protect free speech and rule of law. They sat with experts like Dr. Vince Greenwood to peer under the hood of psychopathy, describing how impulsivity and a lack of remorse propel bold grabs for power—and leave gaping vulnerabilities in their wake. They examined the bitter aftershocks of tragedies manipulated for political gain, from the exploitation of Charlie Kirk's assassination to the steady drip of fear tactics aimed at silencing dissent.   They chronicled the stealthy rise of a media empire built on consolidation and influence, where once-independent newsrooms bent beneath the weight of billionaire agendas. They warned that as echo chambers spread and fact-based reporting shrank, the story of our country risked being rewritten by those who profit from confusion. Every week, Shrinking Trump gave listeners a pair of psychological glasses through which to see behind the spectacle: each emergency proclamation, each incendiary tweet, each courtroom drama wasn't just a headline—it was a symptom.   In this final conversation, Gartner and Siegel remind us that naming these symptoms remains our best defense against manipulation. Recognizing cognitive warning signs isn't armchair diagnosis; it's an act of democratic self-defense. They urge us to stay critical of the media we consume, to question the narratives packaged as truth, and to refuse the numbing allure of constant crisis. Even as they close this chapter, they make it clear that the work continues—because authoritarian tactics do not retire with a single series finale.   So let this be more than a goodbye. Let it be a call to carry forward every insight and warning, to keep alive the conversations that protect our shared values. Shrinking Trump may be signing off, but the fight for a better America goes on. Thank you for listening. Learn more about your ad choices. Visit megaphone.fm/adchoices

Send us a textWhat does it take to scale an MSP to $250M in revenue while still keeping people, balance, and legacy at the core? In this episode, Joey Pinz sits down with Russ Reeder, CEO of XTM, to talk about his journey from Oracle programmer to leading global MSPs through 19 acquisitions, AI adoption, and Gartner recognition.Russ shares:✅ Why MSPs must focus on people first—happy employees = happy customers✅ The power of staying disciplined, avoiding triggers, and building routines✅ How to grow smartly by focusing on verticals, not trying to be all things to all people✅ Why peer groups, EOS, and coaches are essential for leadership success✅ His vision of legacy—not just revenue, but leaving people better than you found themFrom GoDaddy IPO prep to leading Netrix Global and OVH Cloud, Russ has seen every stage of scaling technology companies. Now, he's helping MSPs navigate acquisitions, cybersecurity challenges, and the explosive potential of AI—while still waking up at 5 AM to ride his bike.If you want to learn how to grow an MSP without losing your soul, this episode is packed with insights. 

Dr. John Gartner, former Johns Hopkins professor and co-host of the podcast ‘Shrinking Trump,' joins the Beast's Joanna Coles to deliver a chilling diagnosis: Donald Trump is showing signs of dementia layered on top of malignant narcissism. Drawing on decades of clinical expertise, Dr. Gartner explains how Trump's declining language, erratic gait, and disturbing anecdotes point to brain deterioration that makes him not just unpredictable but uniquely dangerous in office. Coles presses him on how Trump's narcissism compares to King Charles' public persona, whether his cabinet and family are retreating from his volatility, and what it means when a leader with nuclear codes also displays symptoms of mini-strokes and confabulation. From Hitler's psychology to Bill Clinton's benign narcissism, this episode explores how power amplifies paranoia, cruelty, and decay—and asks the starkest question of all: as Trump weakens physically and mentally while tightening his grip on authority, how far can Trumpism go before it breaks America? Hosted on Acast. See acast.com/privacy for more information.