Podcasts about Gartner

Iran's cyber ops stay resilient. U.S. lawmakers press Big Tech on EU rules. Researchers expose a Fancy Bear server. Japan moves toward offensive cyber. CISA calls for cross-agency teamwork. New malware targets network infrastructure. AI fooled by font-based attacks. Schneider Electric warns of critical flaws. Quantum cryptography earns top honors. Guest Bradon Rogers, Chief Customer Officer at Island, discusses making AI browsers safe for enterprises. Smart glasses on the witness stand. Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest On our Industry Voices segment, guest Bradon Rogers, Chief Customer Officer at Island, discusses making AI browsers safe for enterprises. You can dig into the details of what Bradon discussed in Gartner's “Cybersecurity Must Block AI Browsers for Now.” You can hear the full interview here. Selected Reading U.S Strikes Killed Iranian Cyber Chiefs, But The Hacks Continued (Forbes) US committee demands Big Tech share private comms with EU officials (POLITICO) FancyBear Exposed: Major OPSEC Blunder Inside Russian Espionage Ops (Ctrl-Alt-Intel) Japan to allow ‘proactive cyber-defense' from October 1st (The Register) CISA official advises agencies not to get too hung up on who takes lead in critical infrastructure sectors (CyberScoop) New Malware Highlights Increased Systematic Targeting of Network Infrastructure (Eclypsium) Poisoned Typeface: How Simple Font Rendering Poisons Every AI Assistant, And Only Microsoft Cares (LayerX) Schneider Electric Patches Critical RCE Vulnerability in SCADAPack RTUs (Beyond Machines) Turing Award Goes to Inventors of Quantum Cryptography (The New York Times) Witness Caught Using Smartglasses in Court Blames it all on ChatGPT (404 Media) Share your feedback. What do you think about CyberWire Daily? Please take a few minutes to share your thoughts with us by completing our brief listener survey. Thank you for helping us continue to improve our show.   Want to hear your company in the show? N2K CyberWire helps you reach the industry's most influential leaders and operators, while building visibility, authority, and connectivity across the cybersecurity community. Learn more at sponsor.thecyberwire.com. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices

Most organizations don't have an AI problem — they have a human readiness problem. Despite massive investment and accelerating adoption, most AI initiatives are falling short of real business impact. The reason isn't immature technology. It's that workforces, roles and leaders haven't been prepared for what AI actually changes. In this episode, Gartner VP Analyst Alicia Mullery explains why the gap between AI innovation and AI outcomes continues to widen. In a preview of her recent webinar on workforce readiness, you'll hear what's really happening: not mass layoffs, but hiring restraint, role redesign, and a strategic remix of talent — all of which demand far more change management than most organizations anticipate.   You'll learn: Why most AI initiatives stall at productivity gains instead of delivering financial  ROI The three types of AI value and how confusion between them derails results What's actually happening to jobs as AI adoption accelerates The essential skills every employee needs in an AI‑dominant future Why change management is the missing linchpin for sustained AI impact   Dig deeper: Register to watch the full Workforce Readiness webinar Try out AskGartner for more AI-powered insights See how Gartner is the world authority on AI

Maria Boulden got a degree in Chemical Engineering because she learned that a Chemical Engineer would be the highest paying engineering job possible. She was a rising star at Drexel University and landed a co-op role at DuPont while still in college. Since most of the sales roles were held by engineers back in the late 1990's / early 2000's it wasn't that hard of a transition when she landed her first sales role.  She became a Sigma "Black Belt" within Dupont - which was a big program for quality improvement in the 90's -  Maria found a way to balance family and work although it cost her the "fast track" in promoting, but it led her into a career in data and commercial application. Later she went on to Gartner and now is retired, but looks back to share some great lessons.  More about Maria: https://www.linkedin.com/in/maria-boulden-8a778b11/  More about Women Sales Pros:  we have a website, we are on LinkedIn, Facebook, and Instagram.  Subscribe to our 2x a month news, and share the podcast with others! We'd love a 5 star rating and comments on iTunes if you are so moved! It really makes a difference.  subscribe: https://bit.ly/thewspnews Contribute: https://forms.gle/v9rRiPDUtgGqKaXA6 Past News Issues: bit.ly/past_news_issues https://womensalespros.com/podcast/ 

Send me a text (I will personally respond)Are you struggling to make your cybersecurity startup's message stand out in a crowded market? Ever wondered how to get analysts like Gartner to notice your company before hitting $20M ARR? Do you face challenges aligning sales and marketing to target multiple buyer personas effectively? This episode dives deep into these critical issues, offering strategies and actionable insights tailored for cybersecurity sales and marketing leaders.In this conversation we discuss:

Nobody decided to build a human-optional workflow — they just kept making reasonable procurement decisions, task by task, until the human became optional across hiring, contracting, finance, and security operations. Sean Martin traces what organizations have actually assembled, where accountability lives when it goes wrong, and why the regulatory window for getting ahead of it is closing faster than most leaders realize. In this edition of Lens Four, Sean Martin looks at the agentic AI landscape through three lenses — programs, innovation, and messaging — to connect the signals that matter.

How should software engineering evolve for the age of AI? As organizations rush to weave GenAI and agentic AI into every product and workflow, engineering teams face a new reality: you can't scale AI without redesigning how software gets built.   In this episode, Gartner experts Manjunath Bhat, Akis Sklavounakis and Shameen Pillai break down what that redesign actually looks like. They'll explore the team structures that help scale GenAI to repeatable delivery, the platform patterns that reduce cognitive load and drive value, and the API strategies that AI implementation can't function without.   You'll learn: Why GenAI efforts fail without the right team structures How platform engineering reduces complexity and accelerates delivery Why APIs are the backbone of GenAI and agentic AI The five‑dimension API maturity model and where to focus first The tools and next steps to scale AI safely and effectively   Dig deeper: Learn more with Gartner for Software Engineering Leaders See why Gartner is the world authority on AI Become a client to try AskGartner

Global supply chains are at an inflection point as geopolitical uncertainty collides with rapid AI advancement and rising performance expectations. Leaders must decide when to invest, where to modernize, and how to stay ahead.In this episode of Supply Chain Now, Scott Luton is joined by Mike Griswold, Vice President Analyst at Gartner, to reflect on insights from Manifest 2026 and the evolving role of supply chain leadership. Together, they explore practical AI adoption, the growing importance of augmentation over automation, and how supply chains are stepping into more strategic, decision-shaping roles.Scott and Mike discuss the shift from AI experimentation to real-world use cases that solve specific business problems. They emphasize the importance of integrating technology with strong processes, particularly in Sales and Operations Planning, and maintaining clarity between planning and execution. The conversation concludes with perspectives on investment timing, competitive advantage, and how leaders can confidently navigate uncertainty while building stronger, more resilient supply chains.Jump into the conversation:(00:00) Intro(02:26) Coaching championship and basketball trivia showdown(06:20) Sports nostalgia and shifting into supply chain mode(07:30) Manifest 2026 and five major supply chain technology themes(09:29) Moving from AI theater to real-world use cases(13:16) Investment hesitation and navigating market uncertainty(17:03) “We never lacked data,” and the rise of new analysis paralysis(21:55) Using frameworks and knowing when enough insight is enough(26:47) Why S&OP struggles with executive support(29:56) S&OP versus S&OE and avoiding tactical drift(31:22) How the supply chain became a strategic decision shaper(35:42) Why the Gartner Supply Chain Symposium is a must-attend event(38:19) How to connect with Mike and a deeds not words challengeAdditional Links & Resources:Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/Connect with Mike through email: mike.griswold@gartner.comLearn more about Gartner: https://www.gartner.com/enLearn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkSupply Chain Now en Espanol WEBINAR- Visibilidad estrategica en Pharma: control, cumplimiento y resiliencia en entornos de alto riesgo: https://bit.ly/4rku7lCWEBINAR- Talent Management Playbook for Supply Chain Leaders: https://bit.ly/4uc2OfBWEBINAR- From Months to Days: How AI-Speed Supply Chain Design Is Breaking Traditional Org Models—And Talent Too: https://bit.ly/4ldRn3bThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/how-ai-transforming-supply-chain-decision-making-2026-1555

This Week: Saul Colt, Joseph Jaffe, and Ron Tite join Bob to discuss Gartner's warning against agency AI platforms, over-zealous bots, creators as production partners, X makes some changes, plus this week's #FairFailFoul.

The software-as-a-service (SaaS) sector is experiencing a slowdown, with average valuation multiples dropping from over 15 times revenue in 2021 to under 7 times in 2024, leading to market corrections, layoffs, and cost-cutting. SaaS entrepreneurs are shifting focus from rapid growth to profitability, efficient growth strategies, and reduced burn rates, resulting in healthier businesses. Product development is increasingly centered on authentic value, with startups addressing real business challenges gaining more loyal customers. Layoffs at large tech firms have increased the availability of skilled talent for startups. Despite the downturn, global SaaS adoption is rising, with Gartner projecting 18 percent growth in enterprise SaaS spending for 2024. Key opportunities include vertical SaaS solutions for specific industries, AI-driven products, and expansion into emerging markets. Founders are advised to audit business models, prioritize sustainable metrics, invest in customer success, differentiate products, hire strategically, and remain flexible to evolving customer needs.Learn more on this news by visiting us at: https://greyjournal.net/news/ Hosted on Acast. See acast.com/privacy for more information.

Neste episódio do Vamos de Vendas, Gustavo Pagotto recebe Diego Cordovez, especialista em aquisição de clientes e geração de demanda, criador do Casts for Closers e cofundador da Meetime, para uma conversa profunda sobre como alinhar marketing e vendas usando dados, rituais e decisões baseadas em pipeline, e não apenas em volume de leads.Ao longo do episódio, Diego compartilha aprendizados de mais de uma década liderando marketing, pré-vendas e geração de demanda em empresas SaaS, além de explicar por que muitas operações falham ao priorizar métricas erradas. A conversa aborda como estruturar processos que conectem geração de demanda, qualificação e vendas de forma consistente, garantindo previsibilidade de receita e crescimento sustentável.

In this episode of Future Fuzz, Vince Quinn sits down with Dan Lowden, Chief Marketing Officer at Blackbird.ai, to unpack one of the fastest-growing threats facing organizations today: narrative attacks driven by disinformation, misinformation, and deepfakes.Dan explains how AI has dramatically lowered the barrier to creating convincing false content that can manipulate stock prices, damage brand reputation, target executives, and even threaten national security. He introduces the concept of Narrative Intelligence—a new category identified by Gartner—as a proactive way for companies to detect harmful narratives before they spiral out of control.The conversation explores how organizations should respond when false narratives gain traction, why real-time data is critical for crisis decisions, and how cross-functional “fusion centers” are becoming essential in managing modern reputation risk. They also discuss the upside: how brands can identify and amplify positive narratives to build trust and loyalty.If you care about brand protection, crisis management, AI risk, or the future of trust in the digital age, this episode is essential listening.Guest BioDan Lowden is the Chief Marketing Officer at Blackbird.ai, a leading Narrative Intelligence company that helps organizations detect and mitigate disinformation-driven narrative attacks.With over two and a half years at Blackbird.ai, Dan plays a key role in educating enterprises, government agencies, and global organizations about the emerging threat of AI-powered misinformation, deepfakes, and coordinated narrative manipulation.Under his leadership, Blackbird.ai has helped define and lead the newly recognized category of Disinformation Narrative Intelligence, empowering companies to proactively identify harmful narratives across social media, news, and the dark web—before they cause financial, operational, reputational, or physical harm.TakeawaysAI has dramatically lowered the barrier to creating convincing deepfakes and disinformation.Narrative attacks can cause financial, reputational, operational, and even physical harm.A single post can evolve into a large-scale narrative across multiple platforms.You cannot rely on social platforms to “take it down” once a narrative spreads.Real-time narrative intelligence enables faster, more strategic crisis decisions.Companies are forming cross-functional “fusion centers” to respond to modern reputation threats.Authenticity and trust are fragile—one bad narrative can undo years of brand equity.Positive narratives should be identified and amplified strategically.Brands must earn trust consistently; inauthentic behavior gets exposed quickly.Knowing the full narrative landscape (positive, neutral, negative, harmful) creates both protection and opportunity.Chapters 00:00 Introduction to Dan Lowden and Blackbird.ai 00:34 What Is Narrative Intelligence? 02:18 Why Disinformation and Deepfakes Are Exploding 03:56 The Rise of AI-Powered Narrative Attacks 05:30 Why Companies Must Take This Threat Seriously 07:29 How Organizations Should Respond to False Narratives 09:48 The Importance of Real Data in Crisis Decisions 10:46 Identifying and Leveraging Positive Narratives 13:37 Authenticity, Trust, and Brand Vulnerability 16:38 The “Fusion Center” Approach to Crisis Management 18:13 How to Learn More About Blackbird.ai 19:14 Final Thoughts on Trust in the AI EraLinkedInFollow Dan Lowden on LinkedInFollow Vince Quinn on LinkedIn

The episode centers on D&H's strategic approach to vendor selection, AI program development, and partner enablement within the evolving landscape for MSPs and IT solution providers. Colin Blair, Executive Vice President for cybersecurity at D&H, details a governance-driven process for curating vendor relationships, with emphasis on aligning with Gartner quadrant leaders, peer insight metrics, and channel-partner readiness. D&H's focus remains on SMB and mid-market segments where complexity is increasing, especially around compliance, data governance, and cybersecurity. Supporting this curated model, Colin Blair notes that D&H maintains onboarding rigor but rarely offboards vendors within its advanced solutions group, citing ongoing hyper-growth and the need to continuously add value for partners. The vendor evaluation emphasizes data-driven benchmarks and sustained relationship-building at industry events. The company is prioritizing supply chain strength for MSPs, driven by measurable factors such as profitability, cultural compatibility, and proven channel strategies. The conversation also highlights the expansion of the Go Big AI program, which aims to increase AI literacy among both partners and end customers. Training initiatives reached over 5,000 partners, focusing on foundational applications like Microsoft Copilot and AI PCs, while acknowledging that project success is heavily dependent on data quality and governance. Use cases where implementations see traction are typically well-defined, such as Vision AI for video analytics in healthcare and security verticals. The need for tailored, consultative conversations is cited as significant, as end customers and partners often lack clarity on automation priorities or AI readiness. The implications for MSPs and IT leaders are pragmatic: sustainable advantage is less about technology adoption and more about managing operational complexity, ensuring data governance, and enhancing cybersecurity postures. Decision-makers are cautioned to assess both the maturity and applicability of AI solutions, invest in targeted literacy and consultation, and anchor their vendor relationships in measurable business value. The focus should be on careful risk management, transparent partnership evaluation, and supporting clients through consultative, outcome-driven initiatives rather than broad or speculative technology bets.

It was a wild week in artificial intelligence. Joe and Robert break down a surprising stumble from OpenAI and the aggressive counter-moves coming from Anthropic. The hosts unpack what these developments signal for the broader AI landscape and why the growing concentration of power among a small number of platforms should concern marketers and creators alike. If a handful of companies ultimately control how AI works and how it distributes information, that likely tells us exactly where marketing is headed as well. Along the way, Joe and Robert offer a few friendly suggestions to Sam Altman on how he might rethink his public communication strategy during moments of controversy and rapid change. Next, the show shifts to a supposed social media "problem" involving the CEO of McDonald's on Instagram. Except… it wasn't really a problem at all. Joe and Robert argue the episode was actually a major brand win. The bigger lesson? Companies should stop hiding their quirky, weird, and interesting employees. Celebrating authentic personalities inside organizations may be one of the most underused marketing advantages available today. The conversation then moves into the exploding trend of 90-second serialized dramas dominating short-form video platforms. What started as a niche format is quickly becoming a global phenomenon, reshaping storytelling and opening the door to entirely new forms of brand entertainment. Winners and Losers Joe highlights the creative marketing moves coming from Staples and why the brand may be onto something smart in a crowded retail environment. Robert, meanwhile, calls out what he believes was a strategic misstep from global advertising giant WPP. Rants and Raves Joe raves about a growing opportunity inspired by a recent article in The Wall Street Journal on the rise of subscription mail products and why creators should pay close attention to physical experiences in a digital world. And in a rare twist, Robert offers praise for the research and insights coming from Gartner… something listeners may not have expected. As always, Joe and Robert break down what it all means for marketers trying to build sustainable media brands in a world increasingly shaped by platforms, AI, and shifting audience behavior. Subscribe and Follow: Follow Joe Pulizzi and Robert Rose on LinkedIn for insights, hot takes, and weekly updates from the world of content and marketing.  ------- This week's sponsor: Did you know that most businesses only use 20% of their data? That's like reading a book with most of the pages torn out. Point is, you miss a lot. Unless you use HubSpot. Their customer platform gives you access to the data you need to grow your business. The insights trapped in emails, call logs, and transcripts.  All that unstructured data that makes all the difference. Because when you know more, you grow more. Visit https://www.hubspot.com/ to hear how HubSpot can help you grow better. ------- Get all the show notes: https://www.thisoldmarketing.com/ Get Joe's new book, Burn the Playbook, at http://www.joepulizzi.com/books/burn-the-playbook/ Subscribe to Joe's Newsletter at https://www.joepulizzi.com/signup/. Get Robert Rose's new book, Valuable Friction, at https://robertrose.net/valuable-friction/  Subscribe to Robert's Newsletter at https://seventhbearlens.substack.com/ ------- This Old Marketing is part of the HubSpot Podcast Network: https://www.hubspot.com/podcastnetwork

Juan and Tim rant about whats on their mind going into Gartner Data and Analytics conference: "Context" is going to be the word of the week, The Execution Gap, Decision intelligence might be the bridge and the thing nobody's talking about yet: context lock-in. See omnystudio.com/listener for privacy information.

For our latest episode, guest hosts Scott DeGroot and Lance Saunders spoke with Kevin O'Marah, co-founder of Zero100 and GSCI Distinguished Fellow, about structural shifts in global trade policy, the acceleration of agentic AI in supply chain workflows, and the widening performance gap between early movers and holdouts.The conversation explored how industrial policy and tariff normalization are driving regionalized supply networks, why AI must be embedded in end-to-end workflows rather than siloed tasks, and how process discipline—not data alone—determines technology success. O'Marah, who previously held leadership roles at Amazon, Gartner, and SCM World, argued that supply chains are entering a K-shaped era, where organizations that differentiate talent, rethink planning, and adopt AI with intent will accelerate sharply, while others risk stagnation. The discussion also touched on capital investment trends, trust-based supplier ecosystems, planning reform beyond traditional S&OP, and the continued importance of circularity and resource stewardship in a shifting geopolitical landscape. The episode was recorded during the GSCI Advisory Board meeting at the Haslam College of Business on February 26, 2026.Related links:Download free white papers from UT expertsSave the date for the Spring Supply Chain Forum, April 21–23  Join the Advanced Supply Chain Collaborative to explore advanced concepts in SCM with top industry experts and scholars  Become a GSCI partner  Follow GSCI on LinkedIn  Subscribe to GSCI's monthly newsletter   Read the latest news and insights from GSCI Text the Tennessee on Supply Chain Management team!

Send a textIn the first episode of Season 16 Karen and Jack chat to the rather fabulous Adrienne Fitzgerald.  An energetic, focussed, determined Strategic Account Manager for CORT Events.   With a degree in fabrics, listen in and experience her journey from fashion to furniture.  In her current role, Adrienne's responsibilities include managing the Midwest territory, Exhibit House programming, General Contractor partnerships and Large Corporate events for Gartner, Service NOW and TwitchCON.  Her role is all about building and understanding client relationships, and developing lasting partnerships. Adrienne has been in the event industry for over 20+ years, prior to joining CORT in 2017 she was managing major Golf industry events and working directly with the USGA and PGA of America. Adrienne strongly believes in the value of networking - if you invest in these relationships, you will have a strong dependable community.  She is on the Board of Women in Experiential and Midwest Chapter of IAEE.  She also supports the EDPA Midwest and Upper Midwest Chapters.   Adrienne is an avid snow skier, learned to wake surf when she turned 50 and is a cardio junkie working out 5 days a week. Adrienne currently lives in Chicago, IL. See more about our Season Sponsor – Electric Cat https://www.electriccat.co/ Find out more about our Shoutout Sponsor Church House Westminster https://churchhouseconf.co.uk/ Our Season Quickfire round Sponsor is the The Lewis Foundation https://www.thelewisfoundation.co.uk/ Our partnership with Standout Magazine is also worth following; https://standoutmagazine.co.uk/ Music Credits go to;Artist: Cathrine RannusTitle: The Events Insight Theme MusicMusic from #Uppbeat:Forever - Sega Williamshttps://uppbeat.io/t/sega-williams/foreverLicense code: 7F5KY293FYDFNVEVhttps://uppbeat.io/t/moire/summerLicense code: WNFODRXZ1ITXJS3HFly Away - Mountaineerhttps://uppbeat.io/t/mountaineer/fly-awayLicense code: EKN0IYNUKGUXMCTWClarity - Zoohttps://uppbeat.io/track/zoo/clarity License code: GL25RXVDXIBQWSWL 

Geschätzte Lesedauer: 9 Minuten Hallo und herzlich willkommen! Hier ist euer Host Christopher Funk. Schön, dass du dir heute wieder die Zeit nimmst. Konkret Zeit, um an deinem Vertrieb zu arbeiten und nicht nur im Vertrieb. Wenn du aktuell merkst, dass deine alte B2B Vertriebsstrategie nicht mehr richtig zieht, dann bist du hier genau richtig. Zunächst lass mich direkt mit einer echten Story aus meiner letzten Woche starten. Ich saß bei einem Chef eines richtig starken Maschinenbauers. Es ist ein tolles Unternehmen mit super Produkten. Zudem ist die Firma extrem innovativ. Dennoch saß der Chef mir gegenüber, schüttelte den Kopf und sagte: "Christopher, mein Außendienst dreht langsam völlig durch." Warum passiert das? Früher fuhr der Verkäufer zum Leiter der Produktion. Zuerst trank man Kaffee. Anschließend besprach man die Details der neuen Anlage. Schließlich machte der Verkäufer einen guten Preis. Und der Deal war durch. Heute ist das allerdings alles ganz anders. Wie bringst du dein Team mit einer modernen B2B Vertriebsstrategie daher wieder auf die Erfolgsspur? Genau das schauen wir uns heute sehr genau an. Die neue Realität für deine B2B Vertriebsstrategie Wenn wir heute über messbaren Erfolg im Verkauf sprechen, müssen wir zunächst ehrlich sein. Das Spielfeld hat sich nämlich radikal verändert. Die alten Zeiten sind definitiv vorbei. Folglich muss sich auch dein Ansatz anpassen. Warum der Verkauf heute so viel schwerer ist Heute sitzen in den Terminen plötzlich Leute, die früher nie dabei waren. Zum Beispiel ist der CFO da. Zusätzlich spricht der IT-Leiter mit, weil die Anlage in das Netz der Firma passen muss. Ein Chefeinkäufer redet ebenso ein Wörtchen mit. Und dann gibt es oft noch einen Projektmanager aus Italien. Plötzlich wollen also alle mitreden. Dadurch zieht sich der Weg zum Kauf wie Kaugummi. Deine Verkäufer wissen deshalb oft gar nicht mehr, an welcher Front sie eigentlich kämpfen sollen. Und weißt du was? Du bist damit natürlich nicht allein. Die B2B-Welt ist schlichtweg brutal komplex geworden. Das Buying Center: Über 5 Entscheider am Tisch Das sogenannte Buying Center ist mittlerweile riesig. Eine Analyse zeigt beispielsweise: Im Schnitt sind heute 5,4 Leute an der Entscheidung für eine neue Lösung beteiligt. Überleg mal, was das konkret für deine Verkäufer bedeutet. Aktuelle Studien von Gartner sagen hierzu, dass 72 Prozent der Verkäufer völlig überfordert sind. Die Menge an Skills, die heute von ihnen verlangt werden, ist einfach enorm. Jeder Zweite kapituliert fast vor der Masse an neuen Tools. Wenn dein Team also stagniert, liegt das nicht daran, dass sie das Verkaufen plötzlich verlernt haben. Vielmehr hat sich die Welt um sie herum einfach rasant gedreht. Die DNA der Top-Performer: Eine neue Sichtweise Genau deshalb sezieren wir heute die DNA der Top-Verkäufer. Was machen die besten Leute heute eigentlich anders? Sie haben vor allem eine glasklare B2B Vertriebsstrategie, die auf drei Säulen aufbaut. Warum alte Tricks heute nicht mehr wirken Es reicht heute einfach nicht mehr, stumpf die reinen Daten einer Maschine zu nennen. Die Kunden kennen diese Fakten meistens schon aus dem Internet. Wer heute lediglich Features aufzählt, verliert. Der Kunde nickt zwar freundlich, kauft aber am Ende bei der Konkurrenz. Die drei Säulen für deinen echten Verkaufserfolg Gartner hat kürzlich über 3.500 B2B-Verkäufer genau analysiert. Und zwar über alle Branchen und Länder hinweg. Dabei kamen schließlich drei ganz konkrete Kernkompetenzen heraus. Verkäufer, die diese drei Säulen in ihre B2B Vertriebsstrategie einbauen, übertreffen ihre Ziele damit mit einer bis zu vierfach höheren Chance. Das ist übrigens keine reine Theorie, sondern das sind echte, belegte Zahlen. Säule 1: Mentalizing – Das Upgrade für dein Team Die erste Kernkompetenz nennt sich Mentalizing. Das klingt vielleicht wie aus einem Studium der Psychologie. Ist es aber nicht. Es ist vielmehr ein zutiefst menschliches Basic im Vertrieb. Nur eben auf einem völlig neuen Level. Die wahren Wünsche des Kunden richtig lesen Mentalizing ist grundsätzlich die Fähigkeit, echte Motive und Einwände der Käufer zu finden. Du musst dafür tief hinter die Fassade blicken. Technik spielt hier überhaupt keine Rolle. Es geht rein um den Menschen. Vier konkrete Skills für besseres Mentalizing Gartner teilt dieses Mentalizing daher in vier konkrete Skills, die du deinem Team beibringen musst. Aktives Zuhören als absolute Basis Das ist wirklich absolut wichtig. Aktives Zuhören ist nämlich eine Technik, die man lernen kann. Es geht nicht darum, auf den eigenen Text zu warten. Es geht vielmehr darum, dem Käufer voll und ganz zu folgen. Der direkte Wechsel der Perspektive Deine Leute müssen sich zudem wirklich in die Lage des Käufers versetzen. Wie sieht die Welt eigentlich aus seiner Sicht aus? Welche Probleme plagen ihn täglich? Echte Empathie im harten Verkaufsgespräch Verstehe außerdem, wie sich der Kunde auf seiner schweren Reise zum Kauf fühlt. Empathie bedeutet dabei, diese tiefe Unsicherheit und den Druck des Kunden zu erkennen und aufzufangen. Infos sammeln und richtig nutzen Hier führst du letztendlich alle Infos zusammen. Lass uns das kurz konkret machen: Ein Leiter der Produktion fragt plötzlich aggressiv nach Zyklen für die Wartung. Ein normaler Verkäufer rattert jetzt das PDF runter. Ein Verkäufer, der Mentalizing beherrscht, hört hingegen die echte Angst in der Stimme. Er versteht sofort: Der Leiter hat massiven Druck vom Chef, weil die alte Anlage letzte Woche ausfiel. Seine wahre Motivation ist somit pure Sicherheit für seinen Job. Wer das lesen kann, erreicht seine Ziele folglich dreimal häufiger! Säule 2: Taktische Flexibilität im Verkaufsalltag Kommen wir nun zur zweiten Säule für deine B2B Vertriebsstrategie. Wir im Vertrieb lieben bekanntlich klare Prozesse. Ich baue selbst oft Playbooks mit einfachen Checklisten. Das ist auch gut so. Warum starre Playbooks heute viele Deals kosten Dennoch gilt: Wenn der Verkäufer beim Kunden sitzt und nur stur seinen Faden abarbeitet, fährt er den Deal meist gegen die Wand. Ein gutes Beispiel hierfür: Dein Key Account Manager zeigt gerade das neue System für die Steuerung. Plötzlich kommen der CFO und der Chef dazu. Der Chef fragt direkt nach Sicherheit bei der Lieferung und nach flexiblen Modellen für das Geld. Ein starrer Verkäufer fängt daraufhin sofort an zu schwitzen. Er blättert verzweifelt zu Folie 28. Damit ist das Gespräch leider tot. Lernagilität und clevere Anpassung an die Lage Taktische Flexibilität besteht daher aus Lernagilität und Vielseitigkeit. Ein agiler Verkäufer macht den Laptop einfach zu. Er wechselt in Echtzeit seine Strategie. Er holt die neuen Entscheider genau da ab, wo sie gerade stehen. Verkäufer, die diese schnelle Agilität zeigen, knacken ihre Ziele dadurch 3,4 Mal leichter. Du musst nämlich switchen können: Mal klassischer Verkauf, mal Challenger Sale, mal tiefes Spin-Selling. Säule 3: Künstliche Intelligenz als dein Sales-Partner Die dritte Säule ist schließlich der absolute Turbo. Es geht um die echte KI-Partnerschaft. Oft höre ich allerdings von Leitern im Vertrieb: "Meine Leute sollen beim Kunden sein und Vertrauen aufbauen. Die sollen nicht am Computer spielen." Dieser Impuls ist zwar logisch, aber extrem fatal. Wie Top-Verkäufer richtig KI im Vertrieb nutzen Technik ist heute absolut kein Extra mehr. Sie ist vielmehr eine klare Pflicht. Top-Verkäufer wollen heute ganz gezielt KI im Vertrieb nutzen. Und zwar nicht als dummes Tool. Sie nutzen es stattdessen als echten Kollegen im Team. Perfekte Vorbereitung in nur 3 schnellen Minuten Das Zauberwort heißt hierbei Prompt Engineering. Normale Verkäufer verbringen oft viele Stunden mit der Suche für einen Pitch. High-Performance-Verkäufer gehen hingegen zu ihrem KI-Partner (wie Perplexity oder ChatGPT) und geben einen klaren Befehl ein. Sie definieren zuerst eine Persona, geben den Kontext und fordern dann genaue Aufgaben. Das Ergebnis? Eine perfekte, passgenaue Vorbereitung mit smarten Ideen für das Gespräch. Und das in drei Minuten anstatt in drei Stunden. Der Kunde wird danach sagen: "Schön, dass Sie sich so extrem gut vorbereitet haben. Das spart uns viel Zeit." Transkribieren als extremer Turbo für deinen Umsatz Verkäufer mit starker KI-Kompetenz erreichen ihre Ziele sogar 3,7 Mal häufiger. Die KI-Kompetenz schlägt damit sogar das Mentalizing und die Flexibilität. Denk außerdem an das Transkribieren von Gesprächen. Es spart enorm viel Zeit bei der Arbeit danach. Du hast somit mehr Zeit für den Kunden. Wer KI als Partner erkennt und strategisch KI im Vertrieb nutzen kann, hat schließlich einen riesigen Vorteil. Ein Vorteil, der im deutschen Mittelstand leider noch viel zu selten genutzt wird. So verankerst du die neuen Skills fest im Team Jetzt kommt jedoch der entscheidende Punkt für dich als Chef. Wie bekommst du diese neue B2B Vertriebsstrategie eigentlich auf die Straße? Warum Gießkannen-Trainings heute gar nichts bringen Das alte Prinzip der Gießkanne funktioniert einfach nicht mehr. Du schickst dein Team beispielsweise für zwei Tage in ein teures Hotel. Dort werden ihnen Folien um die Ohren geknallt. Und am Montag hoffst du dann auf ein Wunder. Wir alle wissen: Das klappt niemals. Die Verkäufer wehren sich nämlich massiv gegen solche Crash-Kurse. Lernen direkt am Arbeitsplatz klug etablieren Was stattdessen hervorragend funktioniert, ist Just-in-Time-Learning. Das bedeutet, du gibst immer wieder kleine "Nudges" (Anstupser) direkt im Alltag. Du webst das Lernen also fest in den echten Alltag des Vertriebs ein. Und zwar genau dann, wenn die Skills gebraucht werden. Firmen, die das tun, haben eine extrem höhere Chance, ihre Ziele zu übertreffen. Das wirklich geniale Praxis-Beispiel von Salesforce Salesforce hat das wirklich genial in der Praxis umgesetzt. Sie haben nicht nur einfache Videos für das Training hochgeladen. Sie haben vielmehr ständige Tests genutzt, um genau zu sehen, wo es bei welchem Verkäufer hakt. Der wichtigste Karriere-Hebel für dein Team Und der größte Hebel dabei: Sie haben die neuen Skills direkt mit dem Geld und der Karriere fest verknüpft. Wenn du zum Beispiel Senior Account Manager werden willst, musst du nicht nur deine Zahlen bringen. Du musst ebenso klare Lernziele erreichen. Wenn die Leute endlich verstehen, dass sie sich geistig weiterentwickeln müssen, um auf die nächste Stufe zu kommen, bist du plötzlich auf einem ganz anderen Level. Fazit: Dein Weg zum High-Performing Sales-Team Wir haben heute klar gesehen, wie extrem wichtig es ist, diese drei Kompetenzen zu pushen. Nutze diese Ideen unbedingt für deine B2B Vertriebsstrategie. Mach dein Team außerdem flexibel. Integriere zudem KI aktiv in euren Alltag. Quick Takeaways für deinen schnellen Erfolg Der Prozess für den Kauf ist heute komplexer denn je (über 5 Leute im Schnitt). Eine solide B2B Vertriebsstrategie braucht zwingend starkes Mentalizing, um echte Motive zu finden. Starre Playbooks sind mittlerweile tot. Du brauchst daher echte Flexibilität. Top-Verkäufer, die bereits erfolgreich KI im Vertrieb nutzen, bereiten sich in Rekordzeit vor. Verzichte bitte auf alte Seminare. Setze stattdessen auf Lernen direkt im Alltag. Verknüpfe die Entwicklung von neuen Skills außerdem direkt mit eurer Karriereplanung. Hole dir schließlich externe Hilfe, wenn du im Tagesgeschäft ertrinkst. Wenn du dein Team von reinen "Feature-Tellern" zu echten High-Performern umbauen willst, dann mach das nicht allein. Es gibt nämlich Experten, die dir dabei optimal helfen. Lass uns zusammen besser werden. Besser als gestern. Die Chancen sind da. Nutze sie jetzt! Gib wie immer alles, bis zum nächsten Mal, dein Christopher Funk.

AI hype isn't slowing down, and for cybersecurity leaders, that's exactly the point. As organizations race to inject generative AI and AI agents into every corner of the business, CISOs face a new challenge: cutting through inflated expectations without getting left behind.  In this preview of the Opening Keynote from Gartner Security & Risk Management Summit, Gartner experts Christine Lee and Leigh McMullen explain why now is the moment for cybersecurity to stop resisting the Hype Cycle, and start using it as a strategic advantage.   You'll learn: Why AI hype is becoming a catalyst, not a distraction, for cybersecurity How to use outcome‑driven metrics to guide smarter investments The biggest risks and realities of GenAI and AI agents What early AI adopters in cybersecurity are doing differently How embracing hype can strengthen resilience and unlock innovation   Dig deeper: Explore more Gartner for CISOs insights Attend a Gartner Cybersecurity Conference near you See why Gartner is the world authority on AI Become a client to try AskGartner  

Robin Goad is a global sales leader at Amazon Web Services with more than 30 years of leadership experience across Fortune 100 companies including Dell and Gartner. Over the course of her career, she has closed billion-dollar deals, led global teams, and built strategic partnerships at the highest levels.In this episode, Robin shares what truly drives career advancement at senior levels and why raw performance and expertise alone aren't enough. From political intelligence and executive presence to shadow power maps and seven-minute conversations that change everything, this conversation is a masterclass in strategic visibility.Robin is also the author of Girl by Birth, Woman by Fire and the creator of the REAL Framework and The Unwritten Rulebook — practical strategies for navigating corporate power without losing yourself in the process.In this episode, you'll learn:→ Why strategic visibility matters more than you think→ How to identify your “shadow power map” inside any organization→ The “seven-minute rule” that can change your career trajectory→ How high performers unintentionally stay invisible→ Why authenticity is a leadership superpower→ How rewriting limiting beliefs unlocks confidence and influenceRobin also opens up about her deeply personal turning point, the mindset shifts that reshaped her life, and the philosophy behind her book Girl by Birth, Woman by Fire.Top 3 Insights from Robin Goad→ Visibility outranks performance – Career growth is driven less by raw results and more by political intelligence, relationships, and executive presence.→ The org chart is not the power map – Real influence comes from understanding informal networks, trusted advisors, and decision influencers.→ Confidence starts with your superpower – Recognizing and aligning your unique strengths to business priorities is the foundation of strategic success.

I've interviewed hundreds of experts and now lead Engagement Strategy (EU) at TOG. If you want help applying this, start here: professorgame.com/chat Can a leader truly be effective without ever presenting a single slide? Clark Aldrich returns to the show to dismantle the "expert-led" model of management and education. He introduces Socratic Cards: a physical tool designed to replace passive consumption with active, high-stakes inquiry. By shifting the responsibility of learning from the teacher to the learner, Clark explains how organizations can transition from "easily replaceable employees" to "heroic tribes" that thrive on peer mentorship and meaningful challenges. Clark Aldrich is a past guest (episode 94 and 127) and is the award-winning creator/author/founder of Short Sims, Unschooling Rules, The Complete Guide to Simulations and Serious Games, and Gartner's eLearning coverage. Aldrich's sims and games have been covered extensively, including by The New York Times, ABC, CBS, NPR, ESPN, and CNN. Rob Alvarez is Head of Engagement Strategy, Europe at The Octalysis Group (TOG), a leading gamification and behavioral design consultancy. A globally recognized gamification strategist and TEDx speaker, he founded and hosts Professor Game, the #1 gamification podcast, and has interviewed hundreds of global experts. He designs evidence-based engagement systems that drive motivation, loyalty, and results, and teaches LEGO® SERIOUS PLAY® and gamification at top institutions including IE Business School, EFMD, and EBS University across Europe, the Americas, and Asia.   Guest Links and Info Website: socraticcards.com LinkedIn: Clark Aldrich   Lets's do stuff together! Let's chat about your gamification project YouTube LinkedIn Instagram Facebook Start Your Community on Skool for Free Ask a question

Neste episódio do Vamos de Vendas, Gustavo Pagotto recebe Diego Azevedo, fundador e CEO da CS Academy (com mais de 100 mil profissionais impactados), para uma conversa estratégica sobre como usar Inteligência Artificial para expandir receita na base de clientes — com foco em retenção, eficiência e crescimento previsível.Gravado durante o evento Suporte 360º by Zoho Desk, o episódio mergulha no uso prático da IA na gestão de carteira: desde a redução de custos no suporte até a identificação preditiva de churn e oportunidades de upsell. Diego compartilha cases reais, aprendizados da própria operação e provocações importantes sobre dados, CRM e capacitação dos times.

He is one of only eight players to have scored 700 goals in the NHL. He established an NHL record of seventeen 30-goal seasons. In short, Mike Gartner was born to score goals.Currently the chairman of the Hockey Hall of Fame, Gartner joined Neil and Vic for an in-depth conversation covering numerous topics from learning to become one of the game's great skaters to being traded near the deadline on three different occasions to his admiration of two present day legends.IN THIS EPISODE:[01:08] - Neil welcomes in Mike Gartner to NHL Wraparound's Hall of Fame Edition. Some small talk includes Vic interviewing Mike back in 1984.[02:47] - Neil recalls a first for him when it came time to doing a contract with Mike - an historic deal from the N.Y. Rangers perspective.[06:56] - Neil recalls the short-lived players strike in 1992. With Mike being head of the NHLPA, it did present an awkward situation with the Rangers en route to the Presidents' Trophy with aspirations of a Stanley Cup.[08:26] - Neil shares with Mike that both of them played for the same youth team, albeit at different times.[10:57] - One of the great skaters in the history of the NHL, Mike takes us all the way back to the beginning, where natural ability and power skating school were key elements to defining himself. This served him well not only in the NHL, but in international tournaments as well.[15:53] - Aftercoming up through the junior ranks, Gartner signed with Cincinnati in the WHA and had a pretty renowned teammate in advance of being drafted by Washington in 1979.[17:10] - Mike shares the players who were helpful to him upon his arrival with the Caps in 1979.[18:43] - A few words on Brian Engblom, who was influential on prior Hall of Fame Edition guest, Scott Stevens.[20:24] - Discussing the three deals involving Mike at or around the trade deadline from Washington to Minnesota in 1989, on to New York the next year and from the Rangers to Toronto in 1994 - a deal Neil still regrets having had to make despite the ultimate prize finally coming to the Rangers after 54 years.[23:00] - Further discussion between Mike and Neil on the trade.[24:14] - The brief stop in Minnesota before the trade to New York.[26:40] - The speed becomes legend after Gartner's performance in the 1996 NHL Skills competition, only broken recently by another legend. Mike speaks about the amazing skating of Connor McDavid and where he separates himself from all others.[28:50] - Mike notes how his offensive game might be different in today's NHL.[31:14] - From speed and skating to goalscoring, Mike comments on the greatest ever, Alexander Ovechkin.[34:39] - Mike's career wrapped up in Phoenix with the Coyotes and was a teammate of Keith Tkachuk, who's sons are certainly household names in the NHL.[36:47] - The new role as full chairman of the Hockey Hall of Fame succeeding Lanny McDonald and what Mike hopes to accomplish during his term.[39:02] - Some closing words with Hall of Famer Mike Gartner.[41:47] - Vic and Neil close with some final words.X: https://twitter.com/NHLWraparoundNeil Smith: https://twitter.com/NYCNeilVic Morren: https://www.linkedin.com/in/vic-morren-7038737/NHL Wraparound Instagram: https://www.instagram.com/nhlwraparound/#NHLWraparound #NHLWraparound.com #ShortShifts #NYCentric #CelebritySeries #HallofFameEdition #StanleyCupdate #SummerCoolers #Smith'sPix #NeilSmith #VicMorren #PatrickHoffman #NHL #SummerCoolers #QuickTakes #MikeGartner #HockeyHallofFame #WashingtonCapitals #MinnesotaNorthStars #N.Y.Rangers #TorontoMapleLeafs #PhoenixCoyotes #WesJarvis #GusBadali #RickCurran #NHLPA #TorontoYoungNationals #TorontoRedWings #HapEmms #NiagaraFallsFlyers #BobbyHull #GuyLafleur #CanadaCup #IgorLarionov #SergeiMakarov #VladimirKrutov #MarkMessier #GlennAnderson #WayneGretzky #MarioLemieux #CincinnatiStingers #RayBourque #RyanWalter #RodLangway #BrianEngblom #UlfDahlen #SergeiZubov #DinoCiccarelli #LarryMurphy #BobRouse #JackFerreira #DylanLarkin #ConnorMcDavid #AlexanderOvechkin #AlKoken #KeithTkachuk #BradyTkachuk #OttawaSenators #MatthewTkachuk #FloridaPanthers #ShaneDoan #JeremyRoenick #KrisKing #TeppoNumminen #LannyMcDonald #JeffDenomme #JamieDinsmore #MikeRichter #AdamGraves #JohnVanbiesbrouck #RogerNeilson #ScottyBowman #PierreTurgeon #SteveYzerman #CraigPatrick

Building eco-friendly brands and tackling the downsides of AI are timely issues in the business world – and we’ve got both covered in this week’s episode. First, we dive in with Olympian-turned-founder Bronte Campbell, who shares how frustration with traditional activewear led her to co-found sustainable activewear brand Earthletica. She also explains why consistency, discipline and feedback – essential skills in elite sport – are just as critical for business success. Then Neal Woolrich from Gartner helps us navigate the murkier waters of AI at work, unpacking how to tackle low-quality, AI-generated content – also known as “AI work slop”. If you’re considering launching a podcast to grow your authority and client base, reach out to our team to learn how we can support you. Business Essentials is produced by soundcartel.com.auSee omnystudio.com/listener for privacy information.

Our guest on this week's episode is Per Hong, senior partner and global lead of Kearney Foresight. By now we have all heard that the emergency tariffs placed earlier in the year were ruled illegal last week by the Supreme Court, but now we have new tariffs – and the potential of war with Iran. There is lots going on right now that could have major impacts on our supply chains. Our guest helps us to unravel it all and offers advice on how supply chain leaders should prepare for whatever is next.Have you ever heard of a pandemic echo?  Apparently that is what is happening right now within the parcel delivery fleet sector. Ben Ames helps us to understand what it means and why it is affecting parcel. More than half (55%) of supply chain leaders expect that advancements in agentic AI systems will reduce the need to hire for entry-level positions, and 51% say the technology will drive a shift to overall workforce reductions. That's according to a survey from business and technology insights company Gartner, released this week. We look at the numbers from this report and what they may mean for hiring in supply chain jobs going forward.Supply Chain Xchange  also offers a podcast series called Supply Chain in the Fast Lane.  It is co-produced with the Council of Supply Chain Management Professionals. The latest series is now available on Top Threats to our Supply Chains. It covers topics including Geopolitical Risks, Economic Instability, Cybersecurity Risks, Threats to energy and electric grids; Supplier Risks, and Transportation Disruptions  Go to your favorite podcast platform to subscribe and to listen to past and future episodes. The podcast is also available at www.thescxchange.com.Articles and resources mentioned in this episode:KearneyFleets adjust focus from efficiency to resilience, Geotab saysReport: Agentic AI to reduce entry-level hiring needsVisit DC VelocityVisit Supply Chain XchangeListen to CSCMP and Supply Chain Xchange's Supply Chain in the Fast Lane podcastSend feedback about this podcast to podcast@agilebme.comThis podcast episode is sponsored by: WernerOther linksAbout DC VELOCITYSubscribe to DC VELOCITYSign up for our FREE newslettersAdvertise with DC VELOCITY

Boathouse Auctions is the first and only fully-integrated online boat auction platform designed to remove friction in the sales process for yacht buyers and sellers.Jack Mahoney has nearly 30 years of entrepreneurial and corporate experience. He spent 10 years at Russell Investments in their Pension Outsourcing practice and previously worked at Gartner, Inc., where he managed one of their largest global clients, Cisco Systems. Boathouse Auctions is the culmination of Jack's expertise in investment and digital innovation. By leveraging modern tools to streamline yacht sales, the platform offers auctions as a flexible option for high-net-worth sellers seeking liquidity on their own terms. Jack is a graduate of Syracuse University.https://boathouseauctions.com/https://www.instagram.com/boathouseauctions/#yacht #yachts #yachtbroker #yachtbrokers #yachtforsale #yachtsforsale #superyacht #superyachts #auction #yachtauction

Self-awareness is a superpower. What if ROI meant something entirely different in your sales strategy? Jamie Diglio, founder of The Win Room and former leader at Microsoft and Gartner, stops by to challenge the traditional view of ROI. Instead of focusing on return on investment, Jamie introduces the concept of "return on interactions" and shares how this subtle mindset shift can make every conversation more profitable. Together with Mark Hunter, she reveals why being memorable and present is more vital than ever in a world shaped by AI and information overload. Listeners will get a preview of Jamie's unique frameworks that help sellers and leaders decode how prospects and team members listen. The episode teases practical ways to heighten self-awareness, adapt your style, and break through the noise by tailoring your approach. 

Recent analysis from Goldman Sachs indicates that $700 billion in AI investment during 2025 resulted in no measurable U.S. GDP growth, with most AI equipment imports negating domestic benefits and 80% of surveyed firms reporting no productivity or employment improvements. This pattern suggests that AI-related spending has primarily shifted margins from enterprise IT budgets to a small number of infrastructure vendors rather than delivering distributed value. Internal concerns are rising, with 90% of IT leaders questioning AI's return on investment, and 80% citing fragmented data as a primary challenge to measuring outcomes. Further context reveals that agentic AI initiatives face operational headwinds: Gartner expects 40% of such projects to be cancelled by 2027, and S&P Global found nearly half are abandoned before production, most often due to inadequate planning and data foundations. Margin erosion is widespread, attributed to AI implementation costs, and attempts to scale AI agents into production remain limited by inference costs and insufficient infrastructure. Despite increased adoption efforts, sustainable value delivery from AI platforms remains elusive for most organizations. Enterprise AI access is becoming increasingly concentrated. OpenAI's partnership with consulting firms such as BCG, McKinsey, Accenture, and Capgemini consolidates control of the enterprise distribution layer, narrowing competitive opportunities for smaller providers. Meanwhile, Amazon's 13-hour AWS outage, linked to the misconfiguration of an internal AI tool, underscores the liability ambiguity in agentic systems—where vendors may attribute autonomous actions to user error, complicating risk assignment. Additional updates from vendors such as Anthropic, Cloudflare, and New Relic address incremental technical capabilities, with a distinct focus on cost, operational governance, and policy enforcement. The prevailing themes for MSPs and IT leaders are increased scrutiny of AI value, heightened exposure to cost and accountability risk, and the emergence of managed service opportunities around data governance, cost instrumentation, and liability management. With enterprise market channels consolidating and risk shifting toward service providers, integrating robust contractual definitions for autonomy, incident attribution, and financial boundaries is essential to limit harm and clarify responsibility before incidents occur. Four things to know today 00:00 Goldman: $700B AI Spend Delivered Near-Zero U.S. GDP Growth in 2025 03:49 OpenAI Enlists BCG, McKinsey, Accenture to Distribute Enterprise AI Agents 06:44 Report: Amazon's Own Engineers Prefer Claude Over Its Mandated Internal Tools 08:56 AI Inference Costs Are Falling — But Governance Gaps Are Growing This is the Business of Tech.    Supported by: CometBackup  Small Biz Thoughts Community   

Disinformation isn't just a societal problem anymore — it's an enterprise risk with real operational, financial and reputational consequences. And as AI supercharges the volume, speed and precision of misleading content, leaders are suddenly facing a new kind of threat: one that can't be contained by traditional cybersecurity alone. Distinguished VP Analyst and Gartner Fellow Dave Aron joins us to unpack why organizations must prepare for a "world without truth" — and why building an enterprise-wide discipline called TrustOps is the next essential capability for leaders across the C-suite.   You'll learn: Why disinformation is exploding into a trillion‑dollar risk How industrial disinformation works Why cybersecurity can't handle modern misinformation The top 90‑day moves leaders must make to protect brand trust How a Trust Council becomes your frontline defense   Dig deeper: Buy the book, "World Without Truth" Attend a Gartner CIO Conference near you Try out AskGartner for more AI-powered insights See why Gartner is the world authority on AI  

Episode summaryThis week on The Franchise Advisory Board Podcast, Dave Hansen sits down with Dr. Alan Lasky, SVP at Reliable Background Screening (and former almost-songwriter-for-the-Jacksons… casually) to tackle a topic that's getting way more complicated: how to reduce hiring risk in the age of AI, deepfakes, and “resume inflation.”Big thanks to ClientTether, our episode sponsor, for helping franchise brands automate and standardize the processes that keep operators consistent, compliant, and sane.Episode highlightsAI in hiring: embrace it… but don't outsource your judgmentAlan's clear: this isn't an anti-AI episode. AI belongs in modern hiring—but it has to be used responsibly. The core risk? Bias and compliance exposure can sneak in when AI tools are unmonitored, unmeasured, or used without clear guardrails.Key safeguards discussed:Keep a human review in the loop before AI outputs influence decisionsBe transparent with candidates that AI is being used (even “AI note-takers”)Build internal policies and training so interviewers know what to watch forThe new threat: deepfakes and fake candidatesThe numbers are trending in a scary direction:Gartner projection: by 2028, 1 in 4 job applicants could be fakeReports cited from SHRM/Forbes: 70% of candidates misrepresent themselves, with “resume inflation” accelerating via AI toolsReliable (and the broader screening industry) is responding with identity verification approaches that combine:ID upload + guided selfie video (blink/turn prompts)biometric matching to confirm the candidate is real and consistentbehind-the-scenes handling designed to stay sensitive to EEOC/ADA concernsHiring best practices that actually hold upA few practical “do-this-now” moves that came up repeatedly:Compare resume vs LinkedIn vs interview story for consistencyUse skills assessments, ideally proctored or monitored when remoteSet explicit candidate guidelines for AI use (what's allowed vs not)Train interviewers to spot red flags like inconsistencies, delays, and mismatchUse social media checks carefully—ideally filtered through a screening partner to avoid pulling in protected-class infoCompliance is getting messier: states and citiesAI regulations are already active in places like Colorado, California, Illinois, New Jersey, and New York City, and Alan notes 20+ bills are moving through the pipeline. The theme across these rules:don't discriminatedocument your policykeep a human elementdisclose AI usageOn top of that, municipal laws are adding another layer (example discussed: shifting lookback windows in certain cities), making “multi-state + multi-unit + remote hiring” a true complexity party.Adverse action: the “right to dispute” mattersWhen a background check surfaces something negative, employers need to follow adverse action practices and give candidates the chance to dispute inaccuracies—because false positives happen (aliases, shared names, court data errors, etc.). Some states are now requiring more specific disclosure about why a decision was made and how it relates to the job.Franchisors, franchisees, and joint employer riskFor brands wanting to share hiring best practices systemwide: yes, you can educate—but do it smart.Keep it informationalAdd “consult legal counsel” languageBe careful not to cross lines that create joint-employer exposureThe vibe-check takeawayAI is speeding up hiring—but it's also speeding up fraud, mistakes, and legal risk. The winning play isn't “avoid AI.” It's standardize the process, document your policy, verify identity, and keep humans accountable for final decisions.

Dr. John Gartner joins Joanna Coles for a bracing deep dive into what he argues are the accelerating signs of cognitive and behavioral decline in Donald Trump—from garbled words and meandering stories to grandiosity, paranoia, and the spectacle of falling asleep at his newly formed Board of Peace. As they dissect Trump's escalator conspiracy tale, obsession with looks, fixation on naming landmarks after himself, and late-night social media tirades, the conversation widens to the real stakes: nuclear codes, Middle East brinkmanship, the midterms, and what Dr. Gartner calls the dangerous mix of narcissistic injury and unchecked power. With references to Greenland, Gaza, Iran, the Justice Department, and even the shadow of the Epstein files, Coles presses on whether any institutional guardrails still hold—or whether impulse now drives policy. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Neste episódio do Vamos de Vendas, Gustavo Pagotto recebe Daniela Fantinati, Diretora de CX, Parcerias e Soluções de Novos Negócios do Aeroporto Internacional Dr. António Agostinho Neto (Angola) e ex-líder de Experiência do Cliente no Aeroporto de Viracopos, para uma conversa profunda sobre CRM e Customer Experience como vantagens competitivas em setores complexos.Gravado durante o evento Suporte 360º by Zoho Desk, Daniela compartilha aprendizados práticos sobre como estruturar estratégias de experiência do cliente em ambientes altamente regulados, com múltiplos stakeholders e operações críticas — como aeroportos. A conversa mostra como transformar CX de “área do encantamento” em estratégia de negócio orientada a métricas, indicadores operacionais e retorno financeiro.

AI agents differ from chatbots by pursuing autonomous goals through the ReACT loop rather than responding to turn-based prompts. While coding agents are currently the most reliable due to verifiable feedback loops, the market is expanding into desktop and browser automation via tools like Claude co-work and open claw. Links Notes and resources at ocdevel.com/mlg/mla-28 Try a walking desk - stay healthy & sharp while you learn & code Generate a podcast - use my voice to listen to any AI generated content you want Fundamental Definitions Agent vs. Chatbot: Chatbots are turn-based and human-driven. Agents receive objectives and dynamically direct their own processes. The ReACT Loop: Every modern agent uses the cycle: Thought -> Action -> Observation. This interleaved reasoning and tool usage allows agents to update plans and handle exceptions. Performance: Models using agentic loops with self-correction outperform stronger zero-shot models. GPT-3.5 with an agent loop scored 95.1% on HumanEval, while zero-shot GPT-4 scored 67.0%. The Agentic Spectrum Chat: No tools or autonomy. Chat + Tools: Human-driven web search or code execution. Workflows: LLMs used in predefined code paths. The human designs the flow, the AI adds intelligence at specific nodes. Agents: LLMs dynamically choose their own path and tools based on observations. Tool Categories and Market Players Developer Frameworks: Use LangGraph for complex, stateful graphs or CrewAI for role-based multi-agent delegation. OpenAI Agents SDK provides minimalist primitives (Handoffs, Sessions), while the Claude Agent SDK focuses on local computer interaction. Workflow Automation: n8n and Zapier provide low-code interfaces. These are stable for repeatable business tasks but limited by fixed paths and a lack of persistent memory between runs. Coding Agents: Claude Code, Cursor, and GitHub Copilot are the most advanced agents. They succeed because code provides an unambiguous feedback loop (pass/fail) for the ReACT cycle. Desktop and Browser Agents: Claude Cowork( (released Jan 2026) operates in isolated VMs to produce documents. ChatGPT Atlas is a Chromium-based browser with integrated agent capabilities for web tasks. Autonomous Agents: open claw is an open-source, local system with broad permissions across messaging, file systems, and hardware. While powerful, it carries high security risks, including 512 identified vulnerabilities and potential data exfiltration. Infrastructure and Standards MCP (Model Context Protocol): A universal standard for connecting agents to tools. It has 10,000+ servers and is used by Anthropic, OpenAI, and Google. Future Outlook: By 2028, multi-agent coordination will be the default architecture. Gartner predicts 38% of organizations will utilize AI agents as formal team members, and the developer role will transition primarily to objective specification and output evaluation.

Today, I interview Robin Goad who grew up believing that if her own mother did not love her enough to protect her, then she must be unlovable. From a young age, she learned to perform. Achievement was praised. Expectations were high. On the outside, she looked confident and capable. On the inside, she was hiding pain and building a life around approval.That pattern followed her into adulthood. She excelled in corporate America, rising into leadership while staying driven by performance and approval. At home, she was in a painful marriage. Then she made a choice that went against her own values, a choice that forced her to confront the life she had been living.But what felt like a nervous breakdown was actually the beginning of something new. Alone and finally facing herself, she uncovered the lie she had been living from for decades. Facing that lie marked the turning point in her life.Today, Robin shows up differently. Through her book Girl by Birth, Woman by Fire and her coaching, she creates space for women to be real and authentic, to tell the ugly raw truth without judgment. She helps women heal from trauma and guides young women in corporate America to discover their superpowers and rise without losing who they are.__________________Robin Goad is a powerhouse technology executive at Amazon Web Services, speaker, and coach who helps ambitious women master the corporate game without losing themselves.With over 30 years of leadership across Fortune 100 companies like Dell and Gartner, she has closed billion dollar deals, earned recognition as Dell's Working Mother of the Year, and built a reputation as a warrior in heels.But Robin's journey was not paved in perfection. It was forged in fire. Behind the titles were battles with childhood trauma, divorce, and a breaking point that forced her to confront the lies she had believed. That moment became her turning point.As the author of Girl by Birth. Woman by Fire., Robin equips women with her R.E.A.L. Framework and The Unwritten Rulebook, practical strategies for thriving in corporate America and in life. Her message is simple and bold: you can achieve extraordinary success without sacrificing your soul.__________________Find Robin here:https://www.therealrobingoad.com/https://www.facebook.com/robin.goad.5/https://www.youtube.com/@robingoad5604/https://www.instagram.com/fiftyfavoredfiguringitout/https://www.tiktok.com/@therealrobingoad/Support the showI'm Dr. Doreen Downing and I help people find their voice so they can speak without fear. Get the Free 7-Step Guide to Fearless Speaking https://www.doreen7steps.com​.

In this episode of the IoT For All Podcast, Matt Hatton, Founding Partner at Transforma Insights, joins Ryan Chacon to discuss IoT trends and predictions for 2026. The conversation covers the key findings of the Communication Service Provider IoT Benchmarking Report, the IoT Transition Topics, the role AI will play in IoT, and the evolving landscape of connectivity with NB-IoT, satellite, and 5G.IoT Transition Topics: https://transformainsights.com/news/iot-transition-topics-2026Communications Service Provider IoT Peer Benchmarking Report: https://transformainsights.com/news/new-transforma-insights-study-market-leaders-trends-iot-connectivityMatt Hatton is a Founding Partner at Transforma Insights. He is a well-respected commentator and technology industry expert with 25 years of experience at the cutting edge of technology research and consulting. Previously, he was Founder and CEO of Machina Research, which was acquired by Gartner in 2016. Prior to Machina Research, Matt was a technology industry analyst, working at firms such as Analysys Mason and Yankee Group. Matt holds an MSc in Telecoms from University College London.Transforma Insights is a leading research firm focused on the world of IoT, AI, and Digital Transformation. Led by seasoned technology industry analysts, they provide advice, recommendations, and decision support tools for organizations seeking to understand how new technologies will change the markets in which they operate.Discover more about IoT at https://www.iotforall.comFind IoT solutions: https://marketplace.iotforall.comMore about Transforma Insights: https://transformainsights.comConnect with Matt: https://www.linkedin.com/in/matthatton/Subscribe on YouTube: https://bit.ly/2NlcEwmJoin Our Newsletter: https://newsletter.iotforall.comFollow Us on Social: https://linktr.ee/iot4all

AI is accelerating faster than most IT organizations can keep up, and I&O leaders are feeling the impact. In this episode, Gartner experts Autumn Stanish and Paul Delory break down what AI's rapid rise really means for IT operations, and why doing nothing is no longer an option. Drawing from their Opening Keynote presented at Gartner IT Infrastructure, Operations & Cloud Strategies Conference, Autumn and Paul reveal the risks, realities and opportunities behind AI agents — and the urgent changes I&O teams must make to stay in front of the business instead of falling behind it. Tune in to discover: The growing risk of "AI agent sprawl" and how to prevent it Why outdated operating models make I&O the bottleneck for AI adoption How continuous operations creates the guardrails needed for safe, scalable AI The roadmap that prepares your infrastructure for AI agents today   Dig deeper: Download the I&O Leadership Roadmap Attend a Gartner I&O Conference near you Try out AskGartner for more AI-powered insights See how Gartner is the world authority on AI  

Welcome to the award-winning FCPA Compliance Report, the longest-running podcast in compliance. In this episode, we replay a recent webinar Tom Fox participated in, hosted by EQS. The panel moderator was Steph Holmes, and the panelists were Tom Fox, Mary Shirley, and Matt Kelly. The session focuses on six key 2026 trends for ethics and compliance programs: (1) AI moving from experimentation to operational use, emphasizing deliberate scaling, human-in-the-loop oversight, governance frameworks, monitoring, and managing “shadow AI,” with practical use cases such as policy chatbots, gift/travel/entertainment reviews, and AI-enabled third-party risk lifecycle management; (2) enforcement “volatility” and unpredictable regulatory signals, with emphasis on returning to fundamentals such as documenting program inputs and outcomes, and noting continued activity, including record FCA resolutions and a DOJ whistleblower program award leading to a rapid antitrust settlement; (3) shifting employer–employee dynamics, including Gartner survey findings that 40% of employees would intentionally miss a compliance requirement to harm their organization, discussion of trust, employee sentiment, multi-generational communication differences, and the need to partner with HR while staying within organizational lanes; (4) heightened third-party and supply chain risk expectations, including cybersecurity, tariffs/tariff evasion, export controls, and the need to unify siloed risk views into a holistic third-party risk assessment; (5) anticipated increases in whistleblowing and investigation demands amid volatility, highlighting the importance of preventing retaliation, keeping reporters feeling heard through responsive communications, triage protocols, and anonymized case examples to build trust; and (6) measuring program effectiveness through a shift from outputs to outcomes, including reviewing KPIs and key risk indicators, peer review of investigations, hotline “mystery shopping,” and gap analyses against the DOJ's ECCP and compliance program hallmarks, with special emphasis on third-party documentation and ongoing monitoring. Resources: Mary Shirley on LinkedIn Steph Holmes on LinkedIn Matt Kelly at Radical Compliance EQS Tom Fox Instagram Facebook YouTube Twitter LinkedIn Returning to Venezuela on Amazon.com Learn more about your ad choices. Visit megaphone.fm/adchoices

In this weeks' Scale Your Sales Podcast episode, my guest is Orrin Thomas.   His career has spanned three separate pillars starting out as a political researched after graduating from university, He then worked in higher education and the EdTech space mainly being a recruiter for universities where he was responsible for attracting students to study in the UK, and most recently having had senior sales positions at Gartner for sales leaders helping countless companies make successful changes in their GTM models.   In today's episode of Scale Your Sales podcast, he shares why critical questioning, active listening, and process-driven discipline have become essential capabilities for today's top sales performers. He explores the shift toward introverted, insight-led sellers, the strong link between listening and deal success, and why diagnostic, candidate-led interviews are replacing traditional competency-based hiring. Orrin also offers practical guidance on mapping the customer buying journey, strengthening onboarding, and hiring for curiosity and continuous learning in an AI-driven sales environment.   Welcome to Scale Your Sales Podcast, Orrin Thomas.     Timestamps: 05:57 Listening Beats Talking in Sales 09:21 Rethinking Sales Interviews Strategy 12:40 Prioritizing Candidate Fit 14:15 Data-Driven Hiring Insights 18:36 Introverts Excel in Sales Success 21:51 Ineffective Hiring Methods Analysis 25:29 Sales Training and Sustainability Crisis 28:12 Tools, Learning, and Innovation 32:28 Scale Your Sales Insights   https://www.linkedin.com/in/orrin-thomas/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com   LinkedIn: https://www.linkedin.com/janice-b-gordon/   Twitter: https://twitter.com/JaniceBGordon   Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast   More on the blog: https://scaleyoursales.co.uk/blog   Instagram: https://www.instagram.com/janicebgordon   Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

Shoot us a Text.Episode #1265: Today we cover Carvana doubling down on franchised dealerships, the solid-state battery arms race heating up as automakers target 2027 launches, and how 7-Eleven is using AI to cut frontline hiring from weeks to days—saving millions of hours while keeping humans in the loop.Carvana is leaning harder into the franchise world. The online used-car giant has acquired its fifth franchised dealership, adding a Stellantis store in Sacramento as it continues blending digital retail scale with traditional brick-and-mortar rooftops.Carvana purchased Sacramento Chrysler-Dodge-Jeep-Ram from Nouri/Shaver Automotive Group, with the deal closing Dec. 11.This is Carvana's fifth Stellantis dealership since they first acquired a store in February 2025, with locations in Arizona, Texas, Georgia, and a second California store.The move comes as Carvana reports strong momentum: used-vehicle sales jumped 44% year-over-year and Q3 net income hit $263 million.A Carvana spokesperson said, “We are proud to bring the Carvana experience to Chrysler, Dodge, Jeep and Ram customers in the Sacramento area.”Last week brought major milestones in the race to develop solid state batteries, signaling that commercial EV launches powered by solid-state tech are finally moving from promise to pilot.Volkswagen-backed QuantumScape opened its highly automated Eagle Line pilot facility in San Jose, advancing U.S.-based solid-state production.Karma Automotive and Factorial Energy announced the first U.S. solid-state battery production program for passenger vehicles, debuting in the electric Karma Kaveya in 2027.Factorial's momentum is global, with partners including Mercedes-Benz, Stellantis, and Hyundai/Kia, and mass production targeted for 2029.Gartner's Pedro Pacheco: “This means there is now an ‘arms race' to see who gets SSBs to market the fastest and most successfully.”7-Eleven is quietly building a playbook for the future of frontline hiring. By combining recruiters, automation, and conversational AI, the convenience-store giant has dramatically cut hiring time, reduced ghosting, and freed up store managers to focus on running the business.Applicants start the process via QR codes that connect them to an AI text assistant named RITA, which gathers info and schedules store-level interviews automatically.After acquiring Speedway in 2021, 7-Eleven shifted from store-only hiring to a recruiter-supported, centralized model that drives better applicant flow.Automated hiring slashed time-to-hire from nearly two weeks to just three days, while improving retention and candidate quality.Automation has saved store leaders over 2 million hours per year, handling about 95% of the hiring process and enabling smarter, store-level recruiting spend.Rachel Allen emphasized the human-fJoin Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

Board presentations are high‑stakes, and most CIOs are still missing the mark. In this episode, Gartner expert Tina Nunno reveals why board members remain uncertain about the value of tech investments, and how CIOs can flip the script with a sharper, simpler, shareholder‑value‑first narrative. Pulled from her recent webinar on board presentation prep, Tina breaks down how to align every message to what boards actually care about, cut rework across your team, and deliver a value story compelling enough to earn trust — and investment. Tune in to discover: Why 76% of board members lack confidence in current IT investments The value framework CIOs can use to link tech investments directly to business outcomes Ways to streamline prep time while improving clarity, credibility and impact How to communicate risk, ROI and innovation without overwhelming the board   Dig deeper: Watch the full CIO Board Presentation Prep webinar Try out AskGartner for more AI-powered insights See how Gartner is the world authority on AI  

Why are Gartner investors so spooked by AI? And how is the AI infrastructure buildout supercharging Super Micro shares? Plus, what's behind the selloff of Coinbase shares? Host Jack Pitcher discusses the biggest stock moves of the week and the news that drove them. Sign up for the WSJ's free Markets A.M. newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices

Why are Gartner investors so spooked by AI? And how is the AI infrastructure buildout supercharging Super Micro shares? Plus, what's behind the selloff of Coinbase shares? Host Jack Pitcher discusses the biggest stock moves of the week and the news that drove them. Sign up for the WSJ's free Markets A.M. newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices

Our guest on this week's episode is Jake Heldenberg, director of sales engineering, Warehouse Solutions, North America at Vanderlande. We are only a bit more than a month into 2026 and it is hoped that automation companies will see a glimmer of hope after a somewhat uneven 2025. Our guest today offers insight into the automation market and he shares trends and predictions for the remainder of the year.Finding and retaining warehouse talent is a challenge these days. However, this week, Gartner released research about what companies are doing to address that challenge—and they found that warehouse and distribution center leaders are focused on developing better employee engagement strategies. And “gamification” is at the top of the list. Victoria Kickham reports.This week, Ben Ames took a deep dive this week into retail logistics when he attended the Retail Industry Leaders Association (RILA) annual Link trade show, held in Orlando. That's a show where you have a lot of the nation's biggest shippers and biggest carriers, all packed into the same convention center to talk about the retail industry. And with all those interests side by side, you get some really interesting conversations. Ben shares about some of the more interesting things he heard affecting the retail industry.Supply Chain Xchange  also offers a podcast series called Supply Chain in the Fast Lane.  It is co-produced with the Council of Supply Chain Management Professionals. A new series is now available on Top Threats to our Supply Chains. It covers topics including Geopolitical Risks, Economic Instability, Cybersecurity Risks, Threats to energy and electric grids; Supplier Risks, and Transportation Disruptions  Go to your favorite podcast platform to subscribe and to listen to past and future episodes. The podcast is also available at www.thescxchange.com.Articles and resources mentioned in this episode:VanderlandeReport: 40% of large warehouses and DCs to adopt gamification tools by 2028Tractor Supply finds more speed with less automationVisit Supply Chain XchangeListen to CSCMP and Supply Chain Xchange's Supply Chain in the Fast Lane podcastSend feedback about this podcast to podcast@agilebme.comThis podcast episode is sponsored by: WernerOther linksAbout DC VELOCITYSubscribe to DC VELOCITYSign up for our FREE newslettersAdvertise with DC VELOCITY

Marko Horvat has been a public accountant, Controller, head of FP&A and CFO, as well as VP in Gartner's research and advisory practice, specializing in topics most relevant to CFOs and finance transformation. In this episode he talks:  Interplay IT and CISO and organizational politics (“if it runs on electricity, it's ours”) CFO skillsets gap Real change in CFO's Office with AI (audit pattern recognition to forecasting) Last mile transformation in finance  Mindset, skillset, toolset transformation  Treating forecast as in perpetual beta  The power of the subtotal function  Recommended books: There's Got to Be a Better Way: How to Deliver Results and Get Rid of the Stuff That Gets in the Way of Real Work Superforecasting: The Art and Science of Prediction

What if the reason you're exhausted, overworked, and questioning your worth at work has nothing to do with your talent and everything to do with a game no one ever taught you how to play? In this episode of Wickedly Smart Women, host Anjel B. Hartwell welcomes Robin Goad, a senior technology executive at Amazon Web Services, speaker, and author, to unpack how childhood trauma, perfectionism, and unspoken corporate rules shape the careers of high-achieving women. With more than 30 years of leadership experience at Fortune 100 companies like Dell and Gartner, Robin shares how she built a wildly successful career while unknowingly operating from survival patterns formed in childhood. If you're a high-achieving woman navigating corporate life, considering a transition, or simply tired of sacrificing yourself for success, this episode will shift how you see leadership, power, and your place in the room. What You Will Learn: How childhood trauma and early survival patterns often drive high-achieving women in corporate environments. Why corporate success can feel empty or exhausting even when you are "winning." How performance and people-pleasing become coping mechanisms rather than conscious choices. What a true breaking point looks like and how it can become the doorway to transformation. Why separating your identity from your job title is essential for long-term fulfillment. How corporate America operates as a game with unspoken rules that most women are never taught. Why knowing the rules of the game makes leadership more strategic and less draining. What it means to recognize your personal superpower and why it often goes unnoticed for decades. How to establish a leadership strategy that benefits both you and the organization. Why authenticity is not a liability in leadership but a powerful advantage. How women can lead without losing their soul, voice, or values. Who the REAL Framework is designed to support and why earlier awareness changes everything.   Connect with Robin Goad Website Connect with Anjel B. Hartwell Wickedly Smart Women Wickedly Smart Women on X Wickedly Smart Women on Instagram Wickedly Smart Women Facebook Community Wickedly Smart Women Store on TeePublic Wickedly Smart Women: Trusting Intuition, Taking Action, Transforming Worlds by Anjel B. Hartwell Listener Line (540) 402-0043 Ext. 4343  Email listeners@wickedlysmartwomen.com

CEOs are entering 2026 under intense pressure. Turbulent markets, geopolitical shifts and the accelerating impact of AI have created a series of "wicked messes" that demand new leadership playbooks. In this episode, Distinguished VP Analyst Don Scheibenreif breaks down Gartner's CEO Agenda for 2026 and what it means for CIOs navigating the same uncertainty. Drawing from his presentation at Gartner IT Symposium/Xpo, Don reveals how CEO priorities are shifting — from managing turmoil‑driven growth to solving the AI value conundrum — and where CIOs can step in with clarity, direction and strategic influence.   Tune in to discover: Why CEO confidence is wavering and the forces driving it How geopolitical factors are reshaping markets, supply chains and tech choices Where CEOs see expansion opportunities despite economic instability Why AI's promise is clear, but its value remains hard to capture How sovereignty, infrastructure and regulation are redefining the AI landscape   Dig deeper: Watch the Leadership Vision for Tech CEOs webinar Attend a Gartner CIO Conference near you Try out AskGartner for more AI-powered insights See how Gartner is the world authority on AI  

Impact on Visibility: Studies show that 63% of individuals trust CEOs who actively participate in public discussions, while only 50% express trust in those who remain silent. The Communication Gap: Although 98% of CEOs acknowledge the importance of sustainability within their role, just 50% feel confident discussing their sustainability progress publicly. According to a 2024 Gartner survey of Chief Executive Officers (CEOs) and Senior Business Executives, 69% of respondents consider sustainability a key contributor to business growth. Jamie Maglietta brings extensive experience from her decades working behind the camera at major networks including CNN, Fox News Channel, MSNBC, and BET. Her expertise encompasses editorial decision-making, show development, and talent selection, providing a comprehensive understanding of how visibility is achieved in competitive markets. Ms. Maglietta assists clients in establishing or enhancing their media presence to drive book sales, grow audiences, and attract press coverage. With over twenty years as a television news producer and media executive for prominent outlets such as CNN and FOX News, Jamie now serves as a media readiness strategist and executive producer. She supports experts, authors, and professionals in positioning themselves for increased visibility and opportunity in today's evolving media landscape, where social platforms serve as informal auditions. Her background includes leadership in newsroom management, talent development, editorial strategy, and content production. Drawing upon a gatekeeper's perspective, she educates clients on how producers, bookers, and editors assess credibility, communication skills, and on-camera presence. Through her company, (ON CAM) Ready Media, Jamie offers executive producing, media strategy, and content production services tailored for YouTube, podcasts, and social channels—helping professionals stand out, communicate effectively, and earn recognition from audiences and media outlets. She also hosts "Unknown to Known" and "Think Like a Producer," analyzing methods used by journalists, creators, and media professionals to build authority, foster trust, and elevate their profiles, and areas of expertise. For more information: https://www.oncamready.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

January 27, 2026: Executives say AI is making work more efficient. Employees say it's barely saving time. Gartner warns that overreliance on AI will actually lead to worse decisions. And one of the world's leading AI CEOs says the real risks are arriving faster than society is prepared for. In today's episode of Future Ready Today, I break down four stories that, together, reveal what's really happening at work in the age of AI: A 5,000-year historical lens from Forbes Tech Council on how every major technology shift redefines what humans are valuable for — and why AI is no different, just faster. A new warning from Gartner that by 2030, 30% of organizations will see worse decision-making because employees are relying on AI before developing judgment. Reporting from the Wall Street Journal showing a growing gap between executives who believe AI is boosting productivity and employees who experience more rework, confusion, and an "AI tax" on their time. A sobering essay from Anthropic CEO Dario Amodei, who argues that AI is entering its "adolescent" phase — powerful, fast-moving, and increasingly difficult to govern. Grab a copy of my new book: https://8exlaws.com/  Request to join my CHRO group: https://futureofworkleaders.com/  Join my Non-CHRO group: https://employeeexperienceleaders.com/ 

Dr. John Gartner joins Joanna Coles to explain why Donald Trump's worsening paranoia, erratic behavior, and visible health problems point to a dangerous mix of malignant narcissism and possible frontotemporal dementia. Drawing on clinical practice and the shift toward observable diagnostic criteria, Gartner argues that Trump's public performances reveal more than enough: the “25th time” fixation, the aspirin theories, the right-side weakness, and the drifting, rambling speeches. The conversation ends with a stark question: What happens when a country is governed by a man whose greatest vulnerability is his own deteriorating mind? Hosted on Acast. See acast.com/privacy for more information.