Podcasts about service provider news

In this session, UC Today Publisher, Rob Scott is joined by Mark Vale, founder and organiser of Commsverse – the Independent Microsoft Teams Conference

Expert guest and Microsoft MVP, Tom Arbuthnot brings us this JAN 20 update.Lenovo ThinkSmart View $349 Microsoft Teams 8-inch screen Personal Video Endpoint Forrester Total Economic Impact (TEI) study of Microsoft Teams Cloud Voice January 2020 Upcoming Features from Teams blog - focused on first-line - all preview first half 2020 7 new features:• Walkie Talkie• New Tasks experience in Teams• off-shift controls, and identity and access capabilities• SMS sign-in • Shared device sign out• Delegated user management • Inbound provisioning from SAP Success Factors to Azure AD

In this session, UC Today host Rob Scott discusses the following discussion points with leading Microsoft UC experts Mark Vale, Randy Chapman and Shawn Harry:• I’ve got SfB, how do I get to Teams?• Will I lose functionality?• Is Hybrid a stepping stone or valid long term plan?• What’s Microsoft’s roadmap look like for PBX feature parity between platforms?#MicrosoftTeams #Skype4B Produced by UC Today - Unified Communications, Collaboration & CX Tech NewsWATCH more like this at https://ucsummit.comLISTEN to more like this https://www.uctoday.com/outloud

Festive greetings to all Microsoft Teams fans! In this Christmas update, Tom Arbuthnot updates UC Today's Rob Scott on even more Microsoft updates including Microsoft Team's latest usage figures, Teams Linux Edition Public Preview, Calling and Meetings on Citrix VDI and Skype for Business Server CU2. Thanks for tuning in, we wish you the best for Christmas and the year ahead. Host Rob Scott with expert guest Tom ArbuthnotYou can access all our Microsoft Teams Podcasts here, on Spotify, Apple iTunes and Google Play in North America.

It's that time of year again. November brings us back to Microsoft's annual partner conference Ignite. Ignite gathers Microsoft's partner eco-system together, in Orlando, for a huge conference filled with updates about its products and platforms. As collaboration and communication technology is becoming more popular Microsoft Teams takes up a more prominent position at the event. This podcast covers all of the Microsoft Team's related news, feature announcements and updates that have been announced at Ignite this week.

Microsoft Ignite looms on the horizon for November so you might have thought that the new feature updates for Microsoft teams would have slowed through September and October, you'd have been wrong. Microsoft announced five new GA features for the platform in September, and five more to come over the next few weeks. The usual pod team take you through all of the new features and discuss news relating to the Team's Linux client and a rumour about a Microsoft Surface branded Teams speakerphone. Finally the team look ahead to see what will be happening at Microsoft Ignite next month.

September's edition of the Microsoft monthly podcast begins with some further follow up on last month's big news. The podcast covers some previously uncovered areas of the Skype for Business Online retirement date announcement. The team explore how the news impacts, customers and in particular, those that have purchased 3IP Phones. After reviewing the additional Skype info the pod then moves on to the latest Microsoft Teams news. There are the usual host of updates covering additional PSTN connectivity, further info on the new whiteboard capture feature and another new territory for Team's data residency. Lastly the pod looks ahead the next big Microsoft event that is looming in the calendar.

September's edition of the Microsoft monthly podcast begins with some further follow up on last month's big news. The podcast covers some previously uncovered areas of the Skype for Business Online retirement date announcement. The team explore how the news impacts, customers and in particular, those that have purchased 3IP Phones. After reviewing the additional Skype info the pod then moves on to the latest Microsoft Teams news. There are the usual host of updates covering additional PSTN connectivity, further info on the new whiteboard capture feature and another new territory for Team's data residency. Lastly the pod looks ahead the next big Microsoft event that is looming in the calendar.

The original podcast for August covered all the latest news from Microsoft's Inspire partner event, the latest updates on Skype for Business Server 2019 and some new announcements for Teams. Then news emerged that Microsoft had announced the retirement date for Skype for Business Online. The 31st of July 2021 will be the end of service date for the platform so a bonus section of the podcast has been added to bring you all of the details and some reaction to the announcement.

In the communication and collaboration industries we are always hearing about 'unity'. Whether it's within unified communications or in other areas such collaboration, integration and interoperability features are always of interest due to the benefits that they offer to users. Cisco and Microsoft have been leaders in the space for decades and have rivalling platforms in a number of key areas. In this podcast we hear how Cisco is holding firm on its premise of 'building bridges not islands' by offering a growing number of integration features with Microsoft's productivity application suite. As well that, the pod also discuss new Webex features and an interesting development in the world of Cisco digital signage. The pod team also address some questions that have been sent in by listeners.

In the communication and collaboration industries we are always hearing about 'unity'. Whether it's within unified communications or in other areas such collaboration, integration and interoperability features are always of interest due to the benefits that they offer to users. Cisco and Microsoft have been leaders in the space for decades and have rivalling platforms in a number of key areas. In this podcast we hear how Cisco is holding firm on its premise of 'building bridges not islands' by offering a growing number of integration features with Microsoft's productivity application suite. As well that, the pod also discuss new Webex features and an interesting development in the world of Cisco digital signage. The pod team also address some questions that have been sent in by listeners.

Some of the most important organisations globally are those most invested in helping their local community's or global causes. Registered charities and non-profit organisations play a crucial role providing critical services and funding to those most in need of assistance. With their focus on reinvestment, not profit, often the funds available for technological investment can be reduced. Charitable organisations, however, have the same requirements and demand for the benefits that technology can bring. Providing their users or donors with the best possible experience can be the difference between success and failure. Non-profits often rely on the assistance of the technology community to provide discounts and support so that they can leverage the most cutting edge platforms. In today's episode we hear how CRM Integration experts, AMC Technology, do exactly that.

Sports teams and franchises represent some of the world's most beloved organisations. Just like all businesses sports specific industries have vital technology requirements. Mitel have been providing cutting edge communication and collaboration solution to sports teams, and franchises, for decades and Mitel join us in this episode to discuss its work most recently with Major League Baseball for its London Series event. Technology plays a critical role in various aspects of sports entertainment, from the front line to ensuring smooth and effective behind the scenes processes. Mitel have experience of all areas so can deliver a unique insight into the rigorous demands of one of the world's most high octane verticals.

Pretty big news in this month's Microsoft communication and collaboration podcast. Citrix have announced support for Microsoft Teams video and calling capability within virtual desktop infrastructure environments, which has wide ranging ramifications for many vertical markets. As well as the VDI news there are also updates relating to PSTN options within Teams and some new updates for meeting booking within the Outlook mobile application for Android and iOS. Finally Microsoft have revealed the Teams development roadmap for the next few months so the pod examine some of the impending new features including music on hold, larger group number capacities and a new single tool bar feature.

There have been some pretty major developments in the worlds of Cisco communication and collaboration over the past few weeks. Some further details have emerged clarifying Cisco's provision of cloud calling within its Webex platform. In this episode the guys analyse the latest news in terms of Webex Calling and PSTN provision. As well as the latest platform updates they also explore Cisco's product portfolio in terms of hardware. The new Cisco headsets complete the full stack solution which can offer a host of benefits to organisations as a whole. Get all of the latest feature update news and some speculation about possible future developments in this episode.

There have been some pretty major developments in the worlds of Cisco communication and collaboration over the past few weeks. Some further details have emerged clarifying Cisco's provision of cloud calling within its Webex platform. In this episode the guys analyse the latest news in terms of Webex Calling and PSTN provision. As well as the latest platform updates they also explore Cisco's product portfolio in terms of hardware. The new Cisco headsets complete the full stack solution which can offer a host of benefits to organisations as a whole. Get all of the latest feature update news and some speculation about possible future developments in this episode.

There are the usual host of announcements relating to Microsoft Teams included in this month's podcast but as a special surprise there are also a couple of Skype for Business news items. The usual suspects review all of the latest updates for both of Microsoft's communication and collaboration platforms including a deadline for IP Phone firmware updates, Information Barriers for Teams and closer Kaizala integration. UC EXPO also looms on the horizon so the podcast looks ahead to see what this year's show might have instore.

Microsoft have been very busy this year and over the last few weeks we have been showered with new features and updates for the Microsoft Team's platform. Enterprise Connect 2019 took place at the end of March and provided the perfect platform for a host of announcements. In total there were 8 new features announcements for Teams which are summarised and reviewed in this podcast. The pod also looks ahead to the next big event on the horizon which will be UC Expo in May.

As 2018 draws to a close we are starting to review what has been an incredibly busy year within the worlds of unified communications and collaboration. One company have been particularly busy. Yamaha might not be a brand typically associated within the industry but since their acquisition and re-branding of Revolabs, Yamaha Unified Communications now aim to a become a force within this technology sector. Utilising their decades of experience within the professional audio markets Yamaha are hoping to enhance modern day UC provision. In today's episode of Out Loud we hear from them to get an update on their year so far and look ahead to some of their future plans and targets.

The rise of technological consumption models throughout the industry has been revolutionary for businesses. Being able to utilise services on a more flexible basis has been hugely popular. Microsoft have seen huge success in this area with their Office 365 platform including communication tools such as Skype for Business. Often, however, customers were looking for more from Skype for Business and now one of the UK's leading distributors have teamed up with global cloud communications provider NFON to offer an enhanced service. The new Skype for Business as a Service offering will allow customers to leverage the full power of Skype alongside the communication enhancements offered by NFON's integration. In this episode of Out Loud we hear from both Westcoast and NFON to understand more about the new service and how it can benefit customers.

This is the last episode of the Microsoft monthly podcast for 2018. The usual team examine some of the latest December news for the Microsoft communications and collaboration platforms including some new voice features for Microsoft Teams. Microsoft have also unveiled some new Office application icons which will be on show next year and Patrick reveals his favourite. As well as reviewing all of the other December news the guys look ahead to what might be in store for 2019. Predicting the future isn't easy, but Patrick still tries to tempt Tom into making some outlandish predictions for the development of the Microsoft Teams and Skype for Business platforms.

The calendar year is drawing to a close but the news still keeps on coming from Microsoft when it comes to communication and collaboration. In this episode the usual team review all of the latest updates including the release of a new mobile application for Office 365 and the new Microsoft Team's Academy. As well as a raft of the usual updates, news has also surfaced that some Skype for Business Online customers are in the process of being migrated to Microsoft Teams automatically. Although not a widespread procedure the ramifications could be interesting so the pod discuss Microsoft's latest approach.

Ericsson-LG Enterprise are one of the world's largest providers of communication solutions, with over 15 million global users. Their Global Partner Conference 2018, GPC 2018, was the perfect platform to gather their partner community together to discuss all of the biggest trends impacting their organisations. The general industry move towards cloud and service based platforms is going to be critical to their development. UC Today were in attendance at GPC 2018 to bring you all of the latest news on their platforms and information on their plans within the industry. Patrick was joined by some of the senior management team from Ericsson-LG Enterprise to discuss the event and take a wider look at the market in general.

Collaboration platforms are becoming more and more vital within organisations around the globe. Microsoft realised this as they began their development of the Microsoft Teams platform several years ago. Now Teams is gaining popularity around the world many organisations are now going through the processes of migrating to the platform, whether that is from Skype for Business or other applications. Not many people consider that Microsoft also need to transition internally themselves. In today's episode of Out Loud we hear from Microsoft about their own journey from Skype for Business to Microsoft teams.

The adoption of cloud based services have transformed the way in which businesses can consume technology. The XaaS, or as a service, model has various business benefits and organisations globally are realising these through the uptake of subscription services. One of the most transformational service platforms to develop over recent years is that of CPaaS. The communications platform as a service model offers businesses and developers the chance to leverage cloud services and integrate communications tools such as voice, video and messaging into their existing software platforms, without the requirement for their own infrastructure. So why is CPaaS so popular? Today we examine CPaaS with Cavell, thought-leading analysts in the communications space, and, communications and networking specialists, Alcatel-Lucent Enterprise.

As part of the submissions for the inaugural UC Awards we spoke to award nominees Plantronics and Polycom about their year so far, the main industry trends impacting them, and their plans for 2019. The news that Plantronics had acquired Polycom was one of the biggest stories in the unified communications world this year. The move was widely lauded as shrewd one with little portfolio overlap and huge potential for complimentary services. How has everything gone since the acquisition was confirmed? In this episode of Out Loud we find out.

As part of the submissions for the inaugural UC Awards we spoke to award nominee Audio Productions about their year so far, the main industry trends impacting them, and their plans for 2019. Branding is huge within any market sector, so making sure you come across in the best way possible is crucial. Audio Productions are enhancing brand image for their customers by improving the professionalism and effectiveness of their communication systems. On hold systems have often failed to maximise valuable exposure to a customer, but Audio Productions can change that with their professional audio solutions.

As part of the submissions for the inaugural UC Awards we spoke to award nominee Formation Tech about their year so far, the main industry trends impacting them, and their plans for 2019. We all know how critical communication is within any business, and Formation Tech are focused on ensuring that organisations can use their systems to maximise their own potential. As one of Avaya's most valued partners, Formation, have worked alongside the communications giant to refine their cloud offerings, becoming one of their most successful partners. In this episode of Out Loud we look back at their year so far, and ahead to the next.

As part of the submissions for the inaugural UC Awards we spoke to award nominee Fuze about their year so far, the main industry trends impacting them, and their plans for 2019. Fuze are one of the cloud-based unified communications companies that are growing most rapidly. Their holistic portfolio which includes voice, video and collaboration solutions has gained real traction with customers and has increased speculation about a potential IPO. Today we have a look back at 2018 from their perspective and also look ahead to the future.

As part of the submissions for the inaugural UC Awards we spoke to award nominee RingCentral about their year so far, the main industry trends impacting them, and their plans for 2019. RingCentral are one of the world's leading providers of cloud-based communication and collaboration solutions. Their portfolio includes solutions across the UC landscape from the contact centre to the small office. Today they join me on the podcast to discuss their main highlights and news from the last year and then to look ahead to their main plans for 2019.

As part of the submissions for the inaugural UC Awards we spoke to award nominee Dialpad about their year so far, the main industry trends impacting them, and their plans for 2019. The cloud communications market is full of innovative businesses trying to maximise their proposition and enable customers to leverage the power of great communications. One of the most innovative and disruptive companies how share this aim, are Dialpad. Their pure-cloud communication platforms leverage the power of emerging technologies, like artificial intelligence, so they can add as much value as possible to their customers. Today on Out Loud we hear from them.

September has been a challenging month in the Cisco collaboration division. There has been a major outage on the Webex Teams platform which has caused serious issues for customers and partners. In this episode we discuss the causes and ramifications for Cisco. There has also been more reshuffling within the management of collaboration division so we review the lasts movers and shakers. Cisco have, despite the apparent issues and changes, been busy releasing a host of new products and features for the various collaboration platforms and we cover off all the latest news on those.

September has been a challenging month in the Cisco collaboration division. There has been a major outage on the Webex Teams platform which has caused serious issues for customers and partners. In this episode we discuss the causes and ramifications for Cisco. There has also been more reshuffling within the management of collaboration division so we review the lasts movers and shakers. Cisco have, despite the apparent issues and changes, been busy releasing a host of new products and features for the various collaboration platforms and we cover off all the latest news on those.

As part of the submissions for the inaugural UC Awards we spoke to award nominee Spearline about their year so far, the main industry trends impacting them, and their plans for 2019. Ensuring great quality when it comes to communications systems is one of the most paramount concerns for all organisations. Spearline enable just that assurance, their testing services for toll and toll-free numbers enable their customers to provide the best possible quality of service. We hear from them to look back at very successful 2018 and take peek into their plans for the future.

As part of the submissions for the inaugural UC Awards we spoke to award nominee Spearline about their year so far, the main industry trends impacting them, and their plans for 2019. Ribbon Communications are now one of the most recognisable brands within the industry after the merger of Sonus and Genband. Their extensive portfolio assists their service provider partners and enterprise customers with all aspects of their networks in terms of communication, security and collaboration. In today's episode they look back at their highlights from the last 12 months, since the merger and divulge some of their plans for 2019.

GITEX is one of the world's largest technology shows with tens of thousands of attendees flocking to the Dubai World Trade Centre to examine all the latest technologies from the world's biggest companies. Avaya are one of the most recognisable brands at the event with their stand showcasing their most cutting edge unified communication and contact centre solutions. In this episode we catch up with them, during the show, to discuss their attendance along with one of their partners Formation Tech. Formation specialise in cloud solutions so it was interesting to get both a vendor's and partner's perspective on the event.

As part of the submissions for the inaugural UC Awards we spoke to award nominee 8x8 about their year so far, the main industry trends impacting them, and their plans for 2019. There has been a dramatic shift in the general attitude towards communications. The rise in popularity of cloud and hosted platforms is becoming more and more widespread. Even with market penetration only estimated at around 10-20% there is a still a huge opportunity for providers globally. 8x8 are one of the global leaders who have capitalised on the markets shifting demands and their suite of mobile and flexible solutions have garnered much recognition within the industry.

As part of the submissions for the inaugural UC Awards we spoke to award nominee Logitech about their year so far, the main industry trends impacting them, and their plans for 2019. One of the most recognisable brands within the industry Logitech specialise in solutions that enhance communication and collaboration. Whilst they are attending Microsoft Ignite in September we caught up with them to review 2018 and examine their plans for next 12 months.

The modern contact centre is an integral part of any business providing the crucial contact point between customers and a brand. Twilio have been developing their cloud-based contact centre platform, Twilio Flex, and today we take a look at how flexible it really is. AMC Technology specialise in CRM integration within the contact centre and their new cloud platform, DaVinci, and Twilio Flex could be a perfect match. In this episode we look at the benefits of a new approach to contact centre platforms focusing on customisation, enabling customers to create their perfect mixture of communication channels.

As part of the submissions for the inaugural UC Awards we spoke to award nominee 2600Hz about their year so far, the main industry trends impacting them, and their plans for 2019. Cloud telephony has often been criticised for being overly complex to initiate and too expensive to operate. 2600Hz was founded to be the antithesis to these issues. It offers a cloud-based telephony platform that simplifies how business sell, deliver and manage communication services all developed as an open-source platform to maximise innovation and availability. Today we hear about their 2018 and what their plans are for the next 12 months.

As part of the submissions for the inaugural UC Awards we spoke to award nominee Diabolocom about their year so far, the main industry trends impacting them, and their plans for 2019. Customer experiences and contact journeys are becoming ever more important in the business world as companies try to use them to differentiate their products and services in competitive markets. The customer contact centre is the key constituent of this so providing an innovative platform to best enable customer success is critical. That is exactly what Diabaolocom are aiming to achieve with their cloud contact centre platform and today we hear from them about how they want to help their partners to maximise customer experiences.

As part of the submissions for the inaugural UC Awards we spoke to award nominee Kakapo about their year so far, the main industry trends impacting them, and their plans for 2019. BroadSoft is one of the world's leaders in the unified communications, team collaboration and contact centre industries. Kakapo systems specialise in software development in user applications for the BroadSoft platforms. Kakapo's work is critical for BroadSoft Service providers so we hear about how 2018 has gone for them and what their main targets are for 2019.

As part of the submissions for the inaugural UC Awards we spoke to award nominee Brightlink about their year so far, the main industry trends impacting them, and their plans for 2019. The cloud communications market is becoming more and more competitive so differentiating yourself in the market is crucial. In today's episode we hear from Brightlink about how they are doing just that with their CPaaS platforms.

As part of the submissions for the inaugural UC Awards we spoke to award nominee Yeastar about their year so far, the main industry trends impacting them, and their plans for 2019. Yeastar have had a particularly busy year during 2018 they have launched their first cloud product. This marks a dramatic shift in their strategy and opens a huge section of the market for them to attack with their new solutions. We hear about the product itself and their plans for it and the business as whole in the future.

As part of the submissions for the inaugural UC Awards we spoke to award nominee StarLeaf about their year so far, the main industry trends impacting them, and their plans for 2019. The video conferencing industry has been developing rapidly. The rise in importance of video communication methods in the consumer world have transferred into the professional landscape. StarLeaf specialise in both messaging and video conferencing solutions and manufacture a wide range of video endpoints for meeting rooms, desktops and within the mobile space. In this episode we hear from them about the industry and their plans for the future.