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On this episode of Telecom Reseller news, Doug Green sits down with Zach Bennett, Microsoft Teams MVP and Principal Architect at LoopUp, a leading Cloud Telephony provider primarily concentrated on Microsoft Teams and the PSTN connectivity into Microsoft Teams via Direct Routing and Operator Connect. LoopUp enables multinational enterprises to consolidate their global telephony into one consistent vendor. Doug and Zach discuss how Teams Phone can be used as a full telephony replacement solution, how Direct Routing and Operator Connect can bring business telephony to the truly unified communications fold, the differences between Operator Connect, Direct Routing, and Calling Plans, and Microsoft's Copilot and how it can influence Teams telephony. Additionally, they discuss how larger enterprises can deal directly with LoopUp's expert in-house consultants and how LoopUp's channel program can help organizations looking to get into the Teams telephony market. To learn more about LoopUp you can visit https://loopup.com. You can also find LoopUp in the Microsoft Teams admin center under the Operator Connect section where you can see LoopUp's multinational coverage to find if LoopUp can fit with your business and help you consolidate your Teams telephony.
The Platform That Isn't Just a Platform: Intermedia's 360° Formula for Service Provider Growth, AI is setting new standards for CX, and Microsoft Teams is everywhere—but few SPs are monetizing it effectively “You don't need to rip and replace. You don't need to lock in. You just need a partner who's truly in it with you,” says Patrick Sheehan, Vice President of Channel Development, Intermedia. As the channel moves into the heart of 2025, service providers are at a crossroads. Legacy platforms are draining resources, AI is setting new standards for CX, and Microsoft Teams is everywhere—but few SPs are monetizing it effectively. In a recent Technology Reseller News podcast, we sat down with Patrick Sheehan of Intermedia to learn how the company's 360-degree approach is helping partners solve those challenges without heavy upfront investments, long-term contracts, or technical headaches. “You don't need to rip and replace. You don't need to lock in. You just need a partner who's truly in it with you.” — Patrick Sheehan, Vice President of Channel Development, Intermedia What's Holding Service Providers Back? Sheehan doesn't mince words: today's service providers are seeing churn rise, ARPU fall, and win rates slide. It's not just voice—customers want integrated, AI-enhanced UCaaS and CCaaS, not siloed tools. Add in the need to market more effectively in a crowded space and support aging platforms, and many providers are facing a serious growth headwind. “If your platform isn't innovating fast enough to meet customer expectations—especially with AI and Teams—you're going to feel it in churn and margins,” said Sheehan. Intermedia: A Partner-First Playbook Intermedia has built its model around partner success—not vendor lock-in. That starts with a month-to-month, no-minimum-commitment agreement, enabling providers to enter the UCaaS and CCaaS space without sacrificing their brand, their network, or their business model. “Almost 95% of our business goes through partners. We're not here to compete—we're here to help them win,” adds Sheehan. Service providers can white label Intermedia's platform, maintain their own PSTN footprint, or leverage Intermedia's national network. The tech stack—including UCaaS, CCaaS, a new Teams integration, and an AI-ready data lake—is 100% owned and operated by Intermedia. That translates into true speed-to-market and scalability. Fast Start, Full Support Launching with Intermedia doesn't take a year—or even months. With dedicated onboarding teams, SPs can be deploying customers within weeks. Intermedia supplies pre-configured plug-and-play phones, operational support, and guided productization. The result? Minimal friction, maximum velocity. The Industry's First Teams Integration—Built for SPs One standout development is Intermedia's embedded Microsoft Teams integration, which lets SPs offer a fully monetizable, branded Teams experience—a key differentiator in the increasingly Teams-centric workplace. “It's more profitable and more compelling than other options. And if you want, you can even source Microsoft licenses directly through us,” Sheehan explained. Marketing, Migration & Margin Intermedia supports partners with: Channel marketing experts who build and execute campaigns Sales engineers who assist in complex deal cycles Migration support to minimize churn and retire legacy platforms 5x9s SLAs and J.D. Power-certified technical support It's all part of what Sheehan calls the “360-degree approach to service provider success.” No single vendor in the UCaaS/CCaaS space offers this combination of product flexibility, technical enablement, and go-to-market support—all aligned around one goal: partner revenue growth. Ready to Kick the Tires? For SPs exploring new growth paths, Sheehan has a simple message: “You don't need to spend a year and a million dollars to launch something new. You can get started today.
Channel Partners 2025 | By Doug Green “If your customers are using Microsoft Teams but still relying on a third-party phone system, you're leaving money on the table.” That was the bold message from Dean Manzoori, CEO of UniVoIP, during our conversation at Channel Partners. Manzoori isn't just pitching a product—he's outlining one of the clearest opportunities for the channel in 2025. UniVoIP is expanding its cloud voice solution for Microsoft Teams with support for Operator Connect, Microsoft's fast-growing platform for direct PSTN integration. For channel partners and MSPs, that means a frictionless path to deliver full Teams voice capability—supported by automation, real-time number provisioning, and a management layer built for scale. From Hosted PBX to Teams Native Manzoori brings over 30 years of experience in telecom. As a founding member of the Cloud Communications Alliance and UniVoIP's former Chief Technology Officer, he has been at the forefront of unified communications since the Hosted PBX era. Now, as CEO, he's leading UniVoIP's next evolution. “We saw the Teams opportunity coming as early as 2017,” said Manzoori. “By 2019, we had fully pivoted to become the best voice provider for Microsoft Teams.” UniVoIP's onboarding process is fully automated and designed for businesses of all sizes. One standout feature is intra-ID synchronization, which enables seamless number assignments across both the UniVoIP portal and Microsoft Teams Admin Center—giving users and admins maximum flexibility. Built for the Channel, with the Channel What sets UniVoIP apart is its partner-first platform, developed with direct input from the channel. Partners have complete visibility across tenants, with a single sign-on experience for quoting, provisioning, ticketing, and ongoing support. “We don't just sell PSTN access,” Manzoori emphasized. “We provide analog support, contact center integration, texting, paging, and more. And we remove the uncertainty from Teams voice deployments.” With over three years of delivering Teams-native voice and a 100% customer retention rate, UniVoIP's expansion into Operator Connect marks a milestone in their channel commitment—and a major opportunity for partners looking to grow revenue while delivering lasting value. Learn more at univoip.com or contact dean.manzoori@univoip.com.
At Enterprise Connect 2025, John Tucker, VP of Product at Intermedia, shared how the company is strengthening its AI, UCaaS, and CCaaS capabilities while deepening its commitment to partners in the MSP and service provider space. Intermedia recently announced intelligent archiving integration for Microsoft Teams, addressing a key challenge for businesses—siloed data across UC, CC, and M365 email. By unifying communications records into a single platform, Intermedia enhances compliance and enables AI-powered insights for more effective business decision-making. With 95% of its business driven by partners, Intermedia continues to refine its white-label UCaaS and CCaaS solutions. The Intermedia Ascend program, now supporting 50+ service providers, allows CSPs to integrate their own network and PSTN assets while delivering a competitive cloud communications offering. AI was a central theme at Enterprise Connect, and Tucker emphasized the importance of moving beyond AI hype to create real business impact. Intermedia's AI capabilities focus on: Actionable insights from integrated UC, CC, and email data AI-powered compliance and security features Sales enablement and training to help partners compete more effectively Intermedia will continue engaging with partners at Channel Partners in Las Vegas next week and Cloud Connections in St. Petersburg in April. For more information, visit www.intermedia.com.
(Disclaimer: erstellt mit Chat GPT)Hallo liebe Community! In dieser Episode dreht sich alles um die neuesten Ankündigungen der Enterprise Connect rund um Microsoft Teams, die faszinierenden Möglichkeiten von Copilot und einige spannende Insights zu kommenden Events wie der Infinity 365. Michael berichtet zudem live vom Technical Summit, wo Copilot ihm wortwörtlich die Präsentation gerettet hat.
The End of PSTN: A Historic Shift and a Massive Opportunity for Resellers, TELCLOUD POTS & Shots Podcast, “The carriers aren't being forced to shut it down. They want to shut it down,” explains Jacoby. “They can no longer afford to maintain copper networks, and the revenue just isn't there.” "The public switched telephone network is going away—globally. It's time to act.” — Jake Jacoby of TELCLOUD. In this edition of POTS & Shots, Technology Reseller News publisher Doug Green sits down with Jake Jacoby of TELCLOUD to discuss a seismic industry shift—the worldwide sunset of PSTN (Public Switched Telephone Network). As legacy copper networks are being decommissioned, businesses face rising costs and potential service disruptions. The good news? Resellers are in a prime position to deliver modern solutions and secure long-term recurring revenue. What's Driving the Global PSTN Shutdown? The retirement of PSTN isn't just happening in the U.S.—it's a worldwide transformation. The two primary forces behind this shift: The Move to Fiber and Wireless: Carriers have heavily invested in fiber optics and 5G wireless networks, pushing copper infrastructure into obsolescence. Deregulation and Rising Costs: U.S. carriers successfully lobbied the FCC to deregulate POTS lines, removing price caps. As a result, prices have skyrocketed while service quality has deteriorated. “The carriers aren't being forced to shut it down. They want to shut it down,” explains Jacoby. “They can no longer afford to maintain copper networks, and the revenue just isn't there.” The Risks of Falling Behind For businesses still relying on POTS lines, failing to transition isn't just a financial burden—it's a major operational risk: Life Safety Systems at Risk: Fire alarms, elevators, security panels, and emergency blue-light phones still depend on copper lines. When those lines fail, businesses could face compliance violations—or worse, life-threatening emergencies. Aging Infrastructure Will Fail: Even before carriers officially pull the plug, deteriorating copper lines will cause disruptions. Businesses that delay their transition risk being caught off guard. How Resellers Can Lead the Charge Resellers are in a prime position to help businesses migrate from outdated POTS lines to modern alternatives. The key is proactive outreach. TELCLOUD provides: Sales & Training Support: Educational content, sales collateral, and email templates to help resellers confidently discuss POTS replacement. Turnkey Solutions: TELCLOUD's white-label platform allows resellers to provide fully branded solutions without selling direct. Reliable Implementation: With 30–40% of U.S. POTS lines expected to transition in 2025, demand for qualified technicians and equipment will surge. Resellers that act now can avoid bottlenecks and delays. "Your customers want to do business with you," says Jacoby. "If you're not bringing this solution, they'll find someone who will. This is a once-in-a-lifetime opportunity to become their trusted advisor while securing high-margin, recurring revenue.” A Tequila Fit for a Historic Transition No POTS & Shots episode is complete without a top-tier tequila recommendation. This week, Jacoby brings out his personal favorite—Fortaleza. Handcrafted using traditional methods, Fortaleza is a small-batch tequila that retains the authenticity of its Jalisco roots. Unlike mass-market brands, Fortaleza is crafted using a tahona stone (historically pulled by donkeys) to crush the agave, preserving its rich and complex flavors. "This is a true sipping tequila," Jacoby says. "If you find it, buy it—it's hard to get, and it's absolutely worth it.” Join Us Next Week: Multi-Win Mastery – The Backbone of Modern Telecom In the next episode of POTS & Shots, we'll explore multi-win mastery, a strategy that maximizes value for resellers, end customers, and the industry as a whole.
One.Demarc by TELIN: Seamlessly Survive Your ISP Outages, One.Demarc by TELIN: Seamlessly Survive Your ISP Outages @Telin Blog What is One.Demarc? TELIN's One.Demarc solution integrates cutting-edge SD-WAN technology with Peplink SpeedFusion and eSIM capabilities to create a secure and reliable voice network. Designed to ensure seamless communication, One.Demarc enhances voice service quality by connecting your local network directly to TELIN's data centers via a robust VMPLS connection. How Does It Work? Edge Device Integration TELIN provides an edge device that integrates seamlessly with your existing network. Secure Routing Phone traffic is routed securely through the device using SpeedFusion VPN, ensuring consistent and direct transmission to TELIN's data centers. Automatic Failover An embedded eSIM enables automatic failover to a cellular network during ISP outages, ensuring uninterrupted calls. Who Benefits from One.Demarc? Partners: Elevate your offerings with a reliable solution that adds value for your clients. End Users: Experience consistent, high-quality communication that's built to handle any challenge. Key Features Zero Disruption: Automatic failover ensures seamless communication during outages. Enhanced Connectivity: Combine ISP and cellular networks for faster, more reliable connections. WAN Smoothing: Eliminate latency and packet loss for superior call quality. SpeedFusion Technology: Enterprise-grade SD-WAN guarantees network reliability. Direct Connectivity: Private, secure links to the PSTN bypass carrier issues for unmatched reliability. Who is TELIN? TELIN is a unique telecom company with a distinct distribution model, acting as your single source for unified communications. As a preferred provider of 3CX licensing, SIP trunks, hosting, and VoIP solutions, TELIN empowers partners to consolidate all telecom infrastructure components needed to deliver exceptional service. With decades of expertise in security, redundancy, and compliance, TELIN offers unmatched white-glove service at a wholesale level. Why Partner with TELIN? One provider for all your cloud and voice services One service level agreement for simplified management One expert support team with over a century of combined experience Freedom to control your margins Next-gen cloud infrastructure delivering enterprise-grade performance and cost savings White-label billing with tier-2 and tier-3 support An unrivaled partner success program designed for growth Discover how TELIN's One.Demarc can transform your communication infrastructure and deliver unmatched reliability. Partner with TELIN today to unlock the future of unified communications. Got questions or need more info? Reach out to our team today! Let's connect your business to the future. Partner with us: Telin Partner Success Program | Telin | Unified Communications Email: sales@telin.com Call us: +1 855-550-0514 Visit: www.telin.one Telin One.Demarc solves customer challenges, offers brand damage rescue, Podcast
Send us a textUnlock the secrets of cybersecurity mastery with Sean Gerber as we embark on a journey through Domain 4 of the CISSP exam. Ever wondered how AI could transform the chaotic world of Security Operations Centers (SOCs)? Discover the potential of artificial intelligence to streamline alert management and enhance detection efficiency, a much-needed solution for the 60% of SOC professionals swamped by alert overload. Stay ahead of the curve by understanding the rapid rise of AI startups and the strategic importance of future investments in SOC capabilities.Venture into the realm of Voice over IP (VoIP) and unravel the intricacies of RTP and SRTP protocols that power real-time communication. Learn how these protocols ensure optimal data transmission while safeguarding against common threats like phishing and session hijacking. Dive into the revolutionary shift from traditional PSTN to VoIP, and explore the role of converged protocols like MPLS that simplify network integration. With a focus on security enhancements, this episode offers vital insights into maintaining robust communication systems in the face of evolving threats.Explore advanced networking concepts like Software-Defined Networking (SDN) and network virtualization, which are reshaping data transfer efficiency. Delve into wireless encryption protocols, including the transformative WPA3, and emerging technologies such as Li-Fi and Zigbee. Addressing cellular network encryption challenges with LTE communications, we provide a comprehensive guide to navigating the ever-evolving landscape of wireless standards. Wrap up your cybersecurity education with a spotlight on CISSP Cyber Training resources, designed to support your certification journey and contribute to a meaningful cause.Gain access to 60 FREE CISSP Practice Questions each and every month for the next 6 months by going to FreeCISSPQuestions.com and sign-up to join the team for Free. That is 360 FREE questions to help you study and pass the CISSP Certification. Join Today!
UC Today's Susie Harrison hosts David Casem, Telnyx CEO, for a discussion around the future of UC.In this video, we discuss:Whether PSTN is still relevantOC vs DR and Teams PhoneThe role of channel partners in the evolving UC ecosystem
In this episode, Alex Danyluk, AVANT CSO and Managing Director AVANT Analytics, is joined by a true pioneer in the telecom industry. Mike Tessler, the former CEO of BroadSoft and current Managing Partner at True North Advisory, has not only witnessed the transformation of the PSTN network, but he has led the revolution! Throughout his career, Mike's work has made a significant impact on the market. Tune in as he shares his unique insights with Alex and podcast listeners and reveals what he's doing right now to change the game once again - and how Trusted Advisors and customers can participate in this new phase of disruption!
Join us as we dive deep into the latest TalkingPointz Insider Report with Dave Michels from TalkingPointz.In this engaging conversation, Dave and UC Today's Rob Scott explore the most significant trends and predictions shaping the enterprise communications landscape. From the potential AI winter to the future of Microsoft Teams and the rise of AI schedulers, this episode covers it all.TalkingPointz Insider Report: Dave provides an overview of the Insider Report, highlighting its relevance for industry insiders, vendors, consultants, and analysts.AI Winter: Exploring the signs of an AI slowdown and what it means for the industry.Microsoft Teams Milestones: Discussing the significance of Microsoft reaching over 1 million Teams Rooms and 20 million PSTN users.AI Schedulers: The game-changing potential of AI in automating calendar management and improving productivity.Customer Engagement Trends: Analyzing the impending consolidation in the CCaaS market and what it means for vendors and customers.Industry Moves: NEC's exit from premises-based UC and Meta's retirement of Workplace, plus the rise of Google Vids as a productivity tool.
Microsoft announced it was what we beleive to be the first Meetings provider to reach one million connected meeting rooms. Just for fun, it also dropped that it has 20 million PSTN users! HUGE. The two Daves discuss the accomplishment, what it tells us, and what it doesn't reveal. Episode adapted from this video discussion: https://www.youtube.com/live/MhW_ETMfF8c?si=88DOkXsa0jrLV4ak
Unwanted robocalls and text messages plague the PSTN, wasting time and potentially leading to scams. While the STIR/SHAKEN and Campaign Registry frameworks promise a solution, incomplete and onerous implementation leaves us vulnerable. This podcast dives into the fight against illegal robocalling/texting and spoofing. We'll explore the limitations of STIR/SHAKEN and the TCR, discuss the need for a strong caller name labeling system, and how regulators and the industry can work together to finally silence these unwanted calls. Visit www.telnetww.com
UC Today's Kieran Devlin speaks to Karen Patalay, Lead Solutions Engineer Public Sector UK at RingCentral.In this session, we discuss the following:What exactly the PSTN switch-off entailsHow businesses can prepare for the switch-offThe benefits of VoIP for businesses
“There's a lot of movement in the mid -market and enterprise with migrating their voice platforms, their collaboration platforms, clearly Microsoft Teams, but also Webex. And there is a significant buying event that is happening,” says Mike Nowak of BCM One. “When that happens, folks need to do careful planning and select a vendor that is of high service that has the technical wherewithal to address not only their domestic but their international needs with regulatory and security compliances.” Last year, BCM One, a leading provider of NextGen Communications and Managed Services for IT leaders and resellers, acquired U.K.-based voice provider, Pure IP. With the acquisition, BCM One picked up Pure IP's fully compliant PSTN replacement services in 47 countries and number availability in 137 countries. Pure IP was one of the original launch partners for Microsoft Operator Connect. In this podcast, recorded at ITEXPO, we learn how BCM One is delivering the set of solutions that customers are needing now, both in terms of Microsoft, and other popular platforms such as Cisco Webex. ABOUT BCM ONE Founded in 1992, BCM One is the leading NextGen Communications and Managed Services provider. Serving over 20,000 customers worldwide and 5,000+ channel partners, BCM One offers telecom solutions supporting the critical network infrastructure of global businesses including: Enterprise Teams, Global Managed Connectivity, UCaaS, SIP Trunking, Managed SD-WAN, Security-as-a Service and Technology Expense Optimization. BCM One prides itself on its long-standing client relationships backed by their mission statement, “To Provide a World-Class Experience with Every Human Interaction.” To learn more about BCM One, visit www.bcmone.com.
Rohan Milne, CEO at Switch Connect and Tom Arbuthnot discuss the impact and role of AI in the workspace, with a focus on its potential and limitations in different applicationsThe importance of understanding experience or voice and PSTN within the Managed Service Provider (MSP) communityStrategies for optimizing Microsoft Teams as a collaboration platform rather than just a PBXImpact of AI in the contact center space and its potential to disrupt current modelsExamples of challenges of implementing Teams Calling in government and enterprise settings due to existing contracts and siloed operations are highlightedLimitations of AI in areas like the order of actual execution of tasksPotential for AI to evolve to a state where it can provide real-time insights and analytics for businessesHow Teams can be leveraged for an ROI rather than being seen as an expense for businessesThanks to Ribbon, this episode's sponsor, for your continued support of the Empowering.Cloud community.
This time around we highlight two essential parts of a successful security installation; the distributor and the monitoring centre. Both sit at opposite ends of the application and can provide installers with support and expertise throughout the contract.Following a quick newsflash, we talk to Carl Meason of Fenix Monitoring about the industry and find out how installers can work smarter with their ARC. We also discuss the pros and cons of AI and the PSTN switch-off. Plus Carl makes a football wager with the editor....The second interview is with Camilla Kirkham of Nimans, a technology distributor with a growing footprint in the security market. We discover which products are popular and which ones are making way for newer innovations.
On this week's episode of the Full Stack Leader, we are talking to David Erickson at TechCrunch Disrupt 2023. David is founder of CarrierX, a CPaaS (Communication Platform as a Service) and API provider with its own network that provides powerful tools to build enterprise-ready applications and services with Cloud-Based Voice, Video, and Messaging. During our conversation, David discusses his journey in the telecom industry, and touches on future trends, highlighting the need for improved security and fraud protection in the public switched telephone network (PSTN). He also talks about the innovations in caller identification for a more intimate and personalized communication experience.
Link to bioRxiv paper: http://biorxiv.org/cgi/content/short/2023.07.18.549513v1?rss=1 Authors: Serra, G. P., Guillaumin, A., Vlcek, B., Delagado-Zabalza, L., Ricci, A., Rubino, E., Dumas, S., Baufreton, J. M., Georges, F., Wallen-Mackenzie, A. Abstract: The subthalamic nucleus (STN) is a key component of the brain network for movement control. However, the STN is strikingly heterogeneous and also intricately engaged in limbic and cognitive functions. The STN shows aberrant firing activity in several neurological and neuropsychiatric disorders, including Parkinsons disease (PD). Deep brain stimulation (DBS) in the STN alleviates motor impairment in PD, but patients have reported altered mood as adverse side-effect. Recent observations suggest that optogenetic STN activation in mice induces flight behavior. We hypothesized that STN activation stand at risk of causing an aversive response with behavioral avoidance as consequence. The STN is directly adjoined with the para-STN (pSTN), a hypothalamic area correlated with appetitive and aversive behavior. STN-DBS aiming to correct STN might thereby also modulate pSTN. To dissociate the impact of STN and pSTN, we took advantage of selective promoters in mice, identified in our recent RNA-sequencing of the subthalamic area, to selectively direct optogenetic excitation. Acute photostimulation resulted in aversion via both the STN and pSTN, but only STN-stimulation-paired cues resulted in conditioned avoidance. Viral-genetic tracing coupled with electrophysiological recordings identified a polysynaptic pathway from the STN to the lateral habenula, a critical hub for aversion and associated with clinical depression. This study demonstrates that STN activation is directly correlated with aversion, and thereby contributes neurobiological underpinnings to emotional affect upon STN manipulation with implications for STN-targeted treatment outcome. Copy rights belong to original authors. Visit the link for more info Podcast created by Paper Player, LLC
“A lot of these solutions work even better, when you have an MSP or a channel partner involved,” says Mike Nowak, Chief revenue Officer of BCM One. With the shadow of the pandemic lifting, and with it, some of the more rushed decisions made on the fly, Nowak believes that there's a big opportunity to have new conversations about the longer term, between channel and MSP partners and their enterprise customers. In this podcast, Nowak discusses how recent BCM One acquisitions, such as Pure IP, provides MSPs and channel partners, who have teamed up with BCM One, to have fresh conversations with existing customers and to build growth with new customers, as larger enterprises are now in a longer planning and implementation cycle. Pure IP, for example, comes with many of the things that a large enterprise needs as they work PSTN replacement. Nowak discusses Pure IP in the context of a larger BCM One story of a company that hands the partner community the tools they need to meet the enterprise with their current needs and their need to plan migration and growth, well into the future. “We take away risk from of making those decisions,” notes Nowak. Visit www.bcmone.com
Join our resident Business Ninja Kelsey and Steve Forcum, Director of Program Management of Sippio, the easiest and fastest way to enable PSTN voice calling in Microsoft Teams & Zoom.In today's interconnected world, maintaining efficient communication is paramount for businesses across the globe. That's where SIPPIO steps in as the unrivaled voice enablement platform, revolutionizing the way organizations integrate PSTN calling into Microsoft Teams and Zoom Phone effortlessly.Trusted by companies in over 74 countries, SIPPIO stands tall as the go-to solution for resellers and carriers seeking to bridge the gap between their services and these popular communication platforms. With its user-friendly interface and lightning-fast deployment, SIPPIO empowers businesses to keep their people connected, regardless of geographical boundaries.One of SIPPIO's key strengths lies in its global reach. Having solidified its position as a frontrunner in cloud telephony since its launch in 2019, SIPPIO has meticulously crafted a robust network spanning across 10+ data regions. This expansive infrastructure enables seamless PSTN calling directly within Microsoft Teams and Zoom, delivering a superior communication experience that breaks free from the limitations of traditional telephony.SIPPIO understands the importance of collaboration and synergy, which is why it exclusively works through the channel. By partnering with resellers, carriers, and operators, SIPPIO empowers them to enhance their service offerings and tap into new markets and territories. The platform provides a powerful partner toolkit, equipping businesses with the tools they need to effortlessly manage quoting, sales, migrations, and activations, ensuring a streamlined experience for both the providers and their clients.One of the most compelling aspects of SIPPIO is its inclusivity. With its extensive coverage and flexible subscription plans, SIPPIO opens the doors for over 2.2 billion people in 74 countries to access comprehensive PSTN calling services directly within Microsoft Teams and Zoom. No longer do businesses need to rely on expensive and complex infrastructure—SIPPIO seamlessly integrates feature-rich and enterprise-level functionality, simplifying communication while maintaining reliability, security, compliance, and redundancy.In a world where staying connected is paramount, SIPPIO stands tall as the unrivaled voice enablement platform. With its global presence, lightning-fast deployment, and commitment to empowering resellers and carriers, SIPPIO ensures that businesses worldwide can effortlessly harness the power of PSTN calling within Microsoft Teams and Zoom. Experience the future of communication today with SIPPIO and unlock the true potential of collaboration across borders.Learn more about them through their website at https://www.sippio.io/-----Do you want to be interviewed for your business? Schedule time with us, and we'll create a podcast like this for your business: https://www.WriteForMe.io/-----https://www.facebook.com/writeforme.iohttps://www.instagram.com/writeforme.io/https://twitter.com/writeformeiohttps://www.linkedin.com/company/writeforme/https://www.pinterest.com/andysteuer/Want to be interviewed on our Business Ninjas podcast? Schedule time with us now, and we'll make it happen right away! Check out WriteForMe, more than just a Content Agency! See the Faces Behind The Voices on our YouTube Channel!
“Alianza has basically removed all the complexity of enabling our service providers to deliver PSTN and PBX capabilities into Teams,” says Dag Peak, Chief Product Officer for Alianza. In this podcast, Dag discusses how the Alianza approach is different and the critical role of automation within the Alianza process. Alianza solves a lot of issues, provides functionality, and gives SPs an accelerated time to revenue with Teams customers. We also hear the case when the Alianza approach is better than simply buying a plan from Microsoft. Visit www.alianza.com
Diana Florea, Director Technical Solutions, Pure IP and Adam Gent, Program Manager, Webex Calling are interviewed by Jonny Wills, Senior Editor at UC Today about their the new Cloud Connect PSTN Connectivity Program, Cloud Connect for Webex Calling, from Pure IP and Webex Calling.In this session, we discuss:An overview of Webex Calling and Cloud ConnectWhat does being a Cloud Connect Partner mean for Pure IP?What can customers expect with Webex Calling?What does the process for moving to Webex Calling with Pure IP look like?
Link to bioRxiv paper: http://biorxiv.org/cgi/content/short/2023.01.28.525750v1?rss=1 Authors: Dunning, J. L., Lopez, C., Krull, C., Kreifeldt, M., Angelo, M., Ramakrishnan, C., Deisseroth, K., Contet, C. Abstract: The parasubthalamic nucleus (PSTN) is responsive to refeeding after food deprivation and PSTN subpopulations can suppress feeding. However, no study directly addressed the role of PSTN neurons activated upon food access resumption. Here we show that the ensemble of refeeding-activated PSTN neurons massively increases the latency to initiate refeeding with both familiar and novel food but exerts limited control over the amount of food consumed by hungry mice. This ensemble also delays sucrose consumption but accelerates water consumption in thirsty mice. We next sought to identify which subpopulations of PSTN neurons might be driving these effects. We discovered that PSTN Tac1 neurons projecting to the CeA selectively suppress feeding initiation while PSTN Crh neurons surprisingly promote the consumption of novel, palatable substances. Our results demonstrate the key role of endogenous PSTN activity in the control of feeding initiation and identify PSTN subpopulations counteracting each others influence on consummatory behaviors. Copy rights belong to original authors. Visit the link for more info Podcast created by Paper Player, LLC
By the end of 2025, the UK's analogue network (the PSTN, Public Switched Telephone Network) will be switched off. In fact, it's already started, and is due to be completed by late 2025.Listen to find out why it's happening and how to prepare.
“We optimize voice for Teams,” says Francine Troumpoucis Channel Account Manager and Business Development with a Focus on Microsoft for SCB Global. With roots tracking back twenty years in the telecom industry, today, making voice work and work well for Teams users, is a major focus. In this podcast, Troumpoucis discusses how SCB does this and why this makes SCB a must-see and must-have technology partner for companies that really want voice from Teams. We also learn about OPTOshield, offering real-time protection for the distributed enterprise using Microsoft Teams, delivering control, security and compliance. We also learn about CCaaS and SD-WAN integration. We learn that SCB offers a Microsoft solution that is native within Microsoft Teams. The company also offers a PSTN redundancy, even as their Teams approach is stable and robust. SCB Global's customers includes “many households names”. Troumpoucis tells us that, “Our customers are truly global with global challenges.” Visit https://www.scb-global.com/
In this podcast, Tom Rebbeck (Partner) and Catherine Hammond (Principal Analyst) discuss the different options for operators to provide PSTN voice for Microsoft Teams and why this is important. The associated article can be accessed here.
Recession ready solutions, as contact magic exceeds underlying UC “At the core of everything is UCaaS,” says Stijn Nijhuis, CEO of Enreach. “We create human contact.” Nijhuis' company is focused on integrating UCaaS, CCaaS and mobility into services and experiences that take the idea of UC to a new place: converged contact solutions. The aim is to integrate all those stand-alone ways of connecting – fixed voice, mobile, video, chat, email, SMS, social channels – into one easy, user-controlled, context-based and flexible environment resulting in more effortless, natural interaction between people bringing everyone closer together. In this podcast, Nijhuis discusses how this approach creates a distinctive set of solutions and experiences that help companies save money while improving the “contactability” of business and organization team members for better control over the day and optimized work-life flow. We also learn about Enreach's approach to Microsoft Teams, where the company offers a wide range of integration options so customers with different needs can enhance Teams as part of a more comprehensive digital workplace. Benefits include additional PBX and Contact Center features while ensuring that all calls, PSTN, mobile or via Teams, can be handled the same way. Plus, Enreach's Teams integration creates a powerful opportunity for telecom and ICT partners to differentiate and expand their own offerings. With a possible turn in economic conditions, Nijhuis sees an opportunity to offer services that require no capital investment, scale, contractual flexibility, and immediate savings and productivity improvements. Visit www.enreach.com
How do you migrate 4,500 critical street furniture endpoints for a government body, while making sure their connectivity doesn't drop at any point?They needed strong, reliable connectivity, and downtime wasn't an option. It was quickly clear they couldn't turn to fixed lines for their problem, so we teamed up with our partner to help them go fully wireless.Our MD Dan Cunliffe and Sales Director Bernie McPhillips tell the story of how we made it happen in our latest podcast: from the PSTN migration to the solutions used to the revenue our partner earned.
The UK telephone system is being upgraded to an all-IP service from the old PSTN with a completion deadline of Dec 2025. What does this mean for installers and their customers with security alarms? We talk to Nick Whiting of BT Redcare to find out how you can plan ahead to safely migrate your current customers and find new ones.
Joining TNC's CEO, John Waterhouse, to share his expertise is one of TNC's very own Head of Consulting, Adrian Joyce.In this episode John and Adrian talk about Openreach's analogue network being completely switched off by the end of 2025, which inevitably means organisations need to review their telecoms estate to understand the impact and plan their response.Topics covered include:What is happening across the analogue network and why?What are the key dates between now and the switch off in 2025? Why organisations need to act now, even if they have migrated telephony away from PSTN & ISDNRecommended actions to take to mitigate the possible risks surrounding the switch off.If you would like to find out more about how TNC can help you, and your organisation, we would be delighted to talk to you and share our experience and knowledge. Please get in touch using the below contact details.https://www.networkcollective.co.uk/https://www.linkedin.com/company/the-network-collective Email: info@networkcollective.co.uk Music byRiptide by Kevin MacLeodLink: https://incompetech.filmmusic.io/song/4288-riptideLicense: http://creativecommons.org/licenses/by/4.0/
BT has given their final deadline of December 2025 for the PSTN / ISDN switch-off. But it's years away, so is it really something you should worry about right now?Turns out, yes—and in a big way.Tune in and find out what exactly the PSTN is, what exactly is happening to it, why you should care, and how you can prepare right now with intelligent mobile data. Guest starring Julien Parven from Daisy Communications!
In this month's episode, Alisa and Clint are back with a history lesson! With all the talk of CPaaS and the future of cloud communications, we wanted to take a step back to see how the industry got here. We'll trace that history from the PSTN days all the way up to the present, giving you an insightful and fun look at the industry's history and positioning CPaaS fully within its context. Interested in CPaaS and what's next in the cloud comms world? Head to our blog for recent posts that address these topic more fully than we were able to get into here. Like & Subscribe, and we'll see you next time!
In this month's episode, Alisa and Clint are back with a history lesson! With all the talk of CPaaS and the future of cloud communications, we wanted to take a step back to see how the industry got here. We'll trace that history from the PSTN days all the way up to the present, giving you an insightful and fun look at the industry's history and positioning CPaaS fully within its context.Interested in CPaaS and what's next in the cloud comms world? Head to our blog for recent posts that address these topic more fully than we were able to get into here. Like & Subscribe, and we'll see you next time!
We're going to teach you how to use PSTN telephony options with Microsoft Teams Phone. Teams ties together all of the different communications modalities, so you can easily move from one modality to the next. Shift from a text-based chat to a one-on-one voice call. And just like with a video conference, you can easily add people to it to make it a group call. Beyond pure voice calling, there are rich PSTN telephony capabilities that are available inside of Teams, and we've made it a lot easier to bring any endpoint, including your physical desktop phone to Microsoft Teams, or use the built-in calling functionality that's inside of Teams itself. Scott Van Vliet, Microsoft CVP, joins Jeremy Chapman to show you the latest capabilities and how to set it up. Operator Connect helps you bring over your existing phone numbers directly from your telephone service operator of choice into Microsoft Teams. Receive calls from and make calls to normal telephone numbers anywhere, on any device. Seamlessly transfer calls from your laptop to your mobile device, without having to hang up and redial. Turn on live captions with real-time speech-to-text AI conversion if you're in a noisy environment. ► QUICK LINKS: 00:00 - Introduction 02:47 - User experience and capabilities 05:42 - How to set it up 06:41 - Match people and services to real telephone numbers 08:41 - Day-to-day management experience 09:35 - Direct routing 10:06 - Wrap up ► Link References: To learn more go to https://aka.ms/MicrosoftTeamsPhone ► Unfamiliar with Microsoft Mechanics? We are Microsoft's official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft. Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1 Join us on the Microsoft Tech Community: https://techcommunity.microsoft.com/t5/microsoft-mechanics-blog/bg-p/MicrosoftMechanicsBlog Watch or listen via podcast here: https://microsoftmechanics.libsyn.com/website ► Keep getting this insider knowledge, join us on social: Follow us on Twitter: https://twitter.com/MSFTMechanics Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/
Create lightweight plans that don't require a Microsoft 365 Group. They are ideal for managing tasks in ad-hoc meetings with people outside of your team. In this episode: - Breakout rooms: Pre-meeting room creation and participant assignment - Breakout Rooms Presenter support - Lightweight Plans in Planner - 1:1 VOIP and PSTN call recording and transcription in Calls App V2 - Refreshed Microsoft Whiteboard client experience coming soon - New pricing for Microsoft 365 (On March 1, 2022)
Add content into collapsible sections on SharePoint pages. Viewers scroll less. Page content is tidier. But Daniel cautions that hiding content may mean missed content. In this episode: - Real-time Telemetry for End User - SharePoint Collapsible Sections - Microsoft 365 profile update: Add topics to user profiles - SharePoint Syntex site template for model evaluation - Meeting Join Custom Branding - Microsoft Lists: Custom list templates
Plivo provides easy and affordable APIs for businesses to develop powerful voice and messaging applications. Applications built over Plivo seamlessly integrate across web and telephony, including Mobile, PSTN, VoIP, and Gtalk. But where did it all begin? Venky B shares the story behind Plivo and how they serve thousands of innovative businesses in more than 190 countries, such as IBM, GoDaddy, PagerDuty, Deckers Brand, etc., through SMS and Voice APIs. I learn more about how the company's founders all met over GitHub, and the team signed its first paying customers before they had a commercial offering. Venky recommends launching early, iterate with few anchor customers to build a product marketing fit, and charge as early as you can. For startup founders, Venky B offers the following advice. Debt Funding: This was a no-brainer for Plivo, and other companies should consider this route as there is no dilution and helps with short-term investments. Entrepreneurship: Venky has guided the company to hold out from taking money and being trapped. This route is less taken, and Venky shares the benefits that he has seen thus far from this strategy. Recruiting: In the early days of your company, find passionate early employees who thrive in an unstructured environment. Additionally, hire generalists early and then form more specialized teams as you scale. Growth: The first step is finding a product-market fit with repeatability, focusing on making a few customers happy, and keeping an eye on churn. Global Expansion: Whenever financially feasible, build a local go-to-market team and engage customer teams to create passionate customers.
Jonathan Nelson, Global Solutions Engineer at Vonage, and Phil Howard discuss: The worst assumption an IT Director can make The 8 Companies of Vonage The most flexible platform stack Salesforce – Dynamics – Service Now What a failed install looks like Impacting the people you serve From round table to adoption Dissecting Popular IT Nerds made the...
by Gary Audin There are many IP-based phones on the market but they’re not all the same. What communication system you are connecting to will drive your decision. Selecting the right phone for your environment must also deal with compatibility and interoperability. It’s easy to make a mistake. Watch this 5 minute EDUbrief video “Selecting VoIP Phones” presented by Gary Audin that will take you through the selection process about acquiring IP and SIP phones. An IP phone uses voice over IP technologies for placing calls connected to an IP network. This could be the Internet or a local area network. This is an alternative to connecting to the public switched telephone network, the PSTN. The primary difference among the voice over IP phones is the signaling protocol that is used. The session initiation protocol known as SIP is a standard that many providers and vendors support. But there also IP phones on the market that support the standard H. 323, Cisco’s skinny protocol, and other proprietary protocols. In this EDUbrief you will learn: IP vs. SIP phones Interoperability and compatibility Power over Ethernet (PoE) IP phone connection configurations Selection criteria This EDUbrief video was sponsored by Telecom Reseller. If you would like to sponsor an EDUbrief, contact carole@usernews.com.
Tour the newest updates to Azure Communication Services (ACS). Microsoft CVP, Scott Van Vliet, joins host Jeremy Chapman to give you the details, from core capabilities generally available this month, to new capabilities available in preview, including interoperability with Microsoft Teams and using the Azure Bot Framework to enable Intelligent Voice Response. If you're new to Azure Communication Services, it's a new platform for building rich custom communication experiences that leverage the same enterprise-grade services that back Microsoft Teams all through Azure. Generally available: Foundational capabilities with voice, video chat, SMS and PSTN calling Bring your own existing phone numbers via direct routing with your own SIP trunks. Public preview: ACS’s interoperability with Microsoft Teams Integration with Azure bot framework for IVR scenarios. UI controls: starting with react controls for video calls and expanding controls available on GitHub To automate, use a no-code approach in ACS with Logic App Designer ► QUICK LINKS: 00:00 - Introduction 01:17 - Updates to foundational capabilities: voice, video chat, SMS and PSTN calling 02:49 - Public preview: interoperability with Teams, bot framework, UI controls 03:26 - Demo: see Communication Services in action 07:02 - How to get it working 08:05 - No-code approach using Logic App Designer 10:28 - What’s next for ACS? 10:45 - Wrap Up ► Link References: Find out more and get started at https://aka.ms/GetStartedWithACS For the public preview of new features for Azure Communications Services, go to https://aka.ms/ACSPreview Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft. Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1 Follow us on Twitter: https://twitter.com/MSFTMechanics Follow us on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/ Follow us on Facebook: https://facebook.com/microsoftmechanics/
Eddie Oyakhilome The venerable SBC has proven again to be a most useful product, this time in the use of Microsoft Teams for voice and real time communications. In addition to a number of storied names offering SBC based solutions in the market, there is TE-SYSTMES offering a different SBC based approach: a no equipment virtualized SBC. In this podcast, Eddie Oyakhilome, Senior Vice President - Business Development for NA, LATAM, APAC, and EMEA outlines his company’s unique solution and the company’s very close work with the Microsoft team that works on Microsoft Teams. TE-SYSTEMS is an anynode Session Border Controller (SBC) for Microsoft Teams, and is certified for Microsoft Teams. Anynode is a pure software solution which offers a simple and quick access to the user interface with many advantages in comparison to basic hardware solutions. Anynode software SBC connects to almost any telephony trunk or interconnect with third party PSTN equipment with the use of Direct Routing. In addition, the installation on the Cloud, Linux and Microsoft Windows platforms reduces administration expenses. Oyakhilome, outlines how TE-SYSTEMS offers an opportunity for the channel to get involved or up their game in the Teams market. We learn about incentives and other aspects of their partner program. Watch a video https://youtu.be/52QcLSEHRts Visit https://www.anynode.de/features/ Listen to the podcast below
In a year where companies scrambled to move workers to remote, video meetings went prime time, and streaming services became part of the education landscape, SMP and Cisco’s Flex 3.0 offers to put a lot of the pieces of a compressive communications solution together, into one bundle for a price as low as $27. In this podcast, SMP’s Collaboration Architect, Dan Farrell and VP of Client Solutions, Sean Wilson discuss Cisco Flex 3.0 and what it offers customers. In this podcast we learn about the Cisco UCaaS Bundle with fully installed Webex Cloud Calling, designed, delivered, and managed by SMP. The package includes PSTN and e911 services. At as little as $27, packages can include Webex Cloud Calling licensing, RedSky e911, PSTN Services, Webex Meetings, Team Messaging, Cisco Softphone, SMP Professional Services (design and implementation), End-user Training and Adoption, SMP Managed Services (monitoring, remediation, MACD, analytics, solution lifecycle management). SMP offers special offers on phones to help on migration costs and there are packages for educational organizations that begin at $25 per seat. SMP is also offering flexible paths going forward by allowing organizations to use their licenses whether temporarily situated remote workers will remain remote or are returning to the office. We hear how the long-term Cisco partner is applying its deep understanding of the traditional on-prem Cisco world to helping customers of every type of migration path. Visit https://www.smp-corp.com/collaboration/cisco-webex-calling-offer-oct2020/ More on SMP at https://www.smp-corp.com/ Join SMP for an overview of significant changes in Cisco’s Collaboration licensing with Cisco Flex 3.0: Webinar https://www.smp-corp.com/whoweare/events/
Learn how experts reduce the cost of Office 365 by more than 50%. Learn about Office 365 Advanced Threat Protection, Customer Lockbox, Advanced Data Governance, Manual retention, deletion policies, manual classifications, Auto classification, Assess risk, Office 365 Cloud App Security, MyAnalytics, Power BI Pro, Office 365 PSTN calling, Microsoft Planner, Microsoft Teams, Microsoft Kaizala, Yammer, Microsoft Teams live events, SharePoint Audits, Outlook, Word, Excel, and PowerPoint, and OneNote
The Lists app in Microsoft Teams will be how members work with lists, from the comfort of their own team. Access the new Microsoft Lists experience natively within your team, focusing in on the lists that facilitate team work and sharing information. Discuss list items and get them across the line. Daniel has more to say in this episode. - Multiple number dialing in Microsoft Teams - Microsoft Authenticator App Lock will be enabled by default - Announcing self-service purchase capabilities for Project and Visio - Retirement of Sway audit support - Introducing the Lists app in Teams - Admin setting for PSTN participant phone number masking in Teams meetings - Announcements for Microsoft Edge legacy and for using Microsoft 365 apps and services on Internet Explorer 11 Join Daniel Glenn and Darrell as a Service Webster as they cover the latest messages in the Microsoft 365 Message Center. Follow us! Twitter - Facebook - LinkedInCheck out Daniel and Darrell's own YouTube channels at: Daniel - https://www.youtube.com/DanielGlenn Darrell - https://www.youtube.com/modernworkplacescenarios
UC Today host Rob Scott and expert guest and Microsoft MVP, Tom Arbuthnot, bring us this AUGUST 2020 update.
UC Today host Rob Scott and expert guest and Microsoft MVP, Tom Arbuthnot, bring us this AUGUST 2020 update.
by Gary Audin COVID-19 has caused the explosion of remote workers and the use of online collaboration sessions more than 460% since January 2020. Meeting quality (bad calls) increased to 29% for cloud and 6% for on premises UCaaS from January through May 2020. Call abandonment (connection failures) topped 150% in March. Meeting sizes have expanded with groups of 50 or more participants doubling since January. This stimulated the significant growth in Microsoft Teams adoption. Tim Armstrong, VP Product Marketing at Nectar www.nectarcorp.com and Gary Audin recorded this EDUcast to provide insights into testing and evaluating Microsoft Teams for collaboration sessions. Tim covers what makes Teams attractive. He points out that cloud providers like Microsoft Teams have made it clear that the responsibility for end-user experience remains with the enterprise including the networks and endpoints. Tim continues with: Analytics as applied to voice and video sessions The support of PSTN calls through SBCs and SIP trunks What tools are necessary to manage Teams for better CX Compares Microsoft’s Call Quality Dashboard (CDQ) does and does not do The value of customized reports What you will learn in this EDUcast: User Experience Management in the Cloud Conferencing Growth Real World Analytics Exploding Meeting Sizes Microsoft Teams SBC Health Monitoring Session Health Diagnostics Nectar 10 is the industry’s most powerful and easy-to-use multi-vendor reporting, monitoring and diagnostics tools. Purpose-built for voice, video and real-time collaboration, Nectar 10 is designed for the cloud era with best-in-breed support for hybrid, premise and cloud-based environments. Nectar Services www.nectarcorp.com has been committed to delivering market-leading software solutions that empower our partners and customers to dramatically improve management, visibility, and service delivery across global and enterprise converged Voice-over-IP (VoIP), SIP and MPLS networks.
Teams with analytical tools. You will likely need more. That’s the message in this podcast with Tim Armstrong, VP of Product Marketing at Nectar. Armstrong makes the case that better customer experiences are possible and critical, and that Nectar’s unified approach to troubleshooting and analytics can help deliver on the promise of Microsoft Teams to transform office communications into something new. We discuss direct routing for PSTN calls, confronting incumbent infrastructure, including the migration from Avaya, that many enterprises are looking at in this migration process. Nectar enables organizations to monitor and assess their networks and maintain network health. Visit https://www.nectarcorp.com/
by Gary Audin During this COVID-19 pandemic, nearly every organization has to contend with significant changes in how they communicate. There are far more remote workers and contact center agents that have been distributed since most workers cannot perform their jobs on site. This makes the management of the voice, video, and collaboration networks even more important. The analysis of the network and its changed operation requires the tools that can look back at call history and present real-time data of the network health. Tim Armstrong, VP of Product Management at Nectar www.nectarcorp.com and Gary Audin recorded this EDUcast to delve into the issues and problems of managing networks during the pandemic. Tim covers: Why quality management can boost user communication satisfaction Where and why problems occur with vastly increased VPN usage How to locate stress on network capacity that may not be visible What can dashboards display and how new displays can help with management What tools are available to test and simulate contact center operations The three domains of effective UCC network management What you will learn in this EDUcast: Key Use Cases UCC Quality Management Capacity Management Registrations Management Reporting & Dashboards Contact Center Monitoring Impact on UCC infrastructure when most PSTN calls are routing to or from remote users. Potential trouble spots across the Collaboration Health Domains - Platform, Network, Endpoints Nectar Services Corp. offers the most comprehensive multi-platform monitoring, diagnostics, reporting and testing solutions for Unified Communications and Collaboration (UCC) and Contact Center (CC) environments. Our tools are used in cloud, on-premise and hybrid environments to provide a single pane of glass from your network (both inside and out) across your platforms right down to the endpoint device. We drive exceptional, seamless user experiences by helping to remediate issues before they affect you and your customers.
For nearly 15 years, telecom industry pundits have declared the death of voice, or at least the death of the traditional PSTN network. This claim that voice is dead is a bit overstated, but one could reasonably argue that it’s now on life support. Listen to this 10 minute podcast as LB3’s Laura McDonald and TC2’s Keith Cook and Joe Schmidt take a closer look at how alternative technologies have greatly reduced the demand for legacy voice services. They also highlight some of the voice related details found in your contract that could be costing you dearly.
Five hackers rant about the security industry and the general decline in human progress. But as not all is lost, we then provide useful tips to hackers both old and new. Symbol Crash also introduces the Hacker Helpline at PSTN 206-486-NARC (6272), or send an audio email to podcast@symbolcrash.com Plugs: Building the Andromeda Strain Post-Exploitation … Continue reading "End-Stage Capitalism"
In this weeks installment of #Microsoft365 messages: - Pinned channels in Microsoft Teams - Use Microsoft Flow to approve SharePoint hub-site joining - Office 365 ceases support soon for Office 2013 - Sharing reports in SharePoint Online - Sensitivity labeling in Outlook on the web - New updates for PSTN calls in Microsoft Teams - Office 365 Quarantine updates for zero-hour auto purge Join Daniel Glenn and Darrell Webster as they cover the latest messages in the #Microsoft365 Message Center.
September's edition of the Microsoft monthly podcast begins with some further follow up on last month's big news. The podcast covers some previously uncovered areas of the Skype for Business Online retirement date announcement. The team explore how the news impacts, customers and in particular, those that have purchased 3IP Phones. After reviewing the additional Skype info the pod then moves on to the latest Microsoft Teams news. There are the usual host of updates covering additional PSTN connectivity, further info on the new whiteboard capture feature and another new territory for Team's data residency. Lastly the pod looks ahead the next big Microsoft event that is looming in the calendar.
September's edition of the Microsoft monthly podcast begins with some further follow up on last month's big news. The podcast covers some previously uncovered areas of the Skype for Business Online retirement date announcement. The team explore how the news impacts, customers and in particular, those that have purchased 3IP Phones. After reviewing the additional Skype info the pod then moves on to the latest Microsoft Teams news. There are the usual host of updates covering additional PSTN connectivity, further info on the new whiteboard capture feature and another new territory for Team's data residency. Lastly the pod looks ahead the next big Microsoft event that is looming in the calendar.
Pretty big news in this month's Microsoft communication and collaboration podcast. Citrix have announced support for Microsoft Teams video and calling capability within virtual desktop infrastructure environments, which has wide ranging ramifications for many vertical markets. As well as the VDI news there are also updates relating to PSTN options within Teams and some new updates for meeting booking within the Outlook mobile application for Android and iOS. Finally Microsoft have revealed the Teams development roadmap for the next few months so the pod examine some of the impending new features including music on hold, larger group number capacities and a new single tool bar feature.
There have been some pretty major developments in the worlds of Cisco communication and collaboration over the past few weeks. Some further details have emerged clarifying Cisco's provision of cloud calling within its Webex platform. In this episode the guys analyse the latest news in terms of Webex Calling and PSTN provision. As well as the latest platform updates they also explore Cisco's product portfolio in terms of hardware. The new Cisco headsets complete the full stack solution which can offer a host of benefits to organisations as a whole. Get all of the latest feature update news and some speculation about possible future developments in this episode.
There have been some pretty major developments in the worlds of Cisco communication and collaboration over the past few weeks. Some further details have emerged clarifying Cisco's provision of cloud calling within its Webex platform. In this episode the guys analyse the latest news in terms of Webex Calling and PSTN provision. As well as the latest platform updates they also explore Cisco's product portfolio in terms of hardware. The new Cisco headsets complete the full stack solution which can offer a host of benefits to organisations as a whole. Get all of the latest feature update news and some speculation about possible future developments in this episode.
Intervention de Luc GOMEL, directeur du parc zoologique du Lunaret à Montpellier Ingénieur agronome de formation, myrmécologue et conservateur du patrimoine (PSTN), Luc Gomel est directeur du Zoo du Lunaret de la Ville de Montpellier depuis 2011. A travers des expériences clefs de son parcours en tant que concepteur scientifique d'expositions et d'insectariums (Vivarium du Moulin ; Micropolis ; Naturoptère), il revient sur le potentiel d'attraction du vivant pour sensibiliser les publics aux questions d'écologie et de biodiversité mais aussi sur les responsabilités liées à la présentation du vivant. L'association des élèves-conservateurs de l'Institut national du patrimoine organise sa première journée d'études : huit communications et une table ronde permettront de débattre sur la place de l'animal vivant dans les institutions patrimoniales aujourd'hui. Si les animaux habitent l'imaginaire des hommes, ils peuplent également leurs musées, éco-musées et monuments historiques, tantôt considérés comme des créatures « nuisibles », tantôt valorisés comme objets de collection ou supports de création artistique. Tandis que les trophées de chasse, momies et autres spécimens naturalisés ont suscité des études variées, aussi bien du point de vue de la conservation préventive que de la muséologie ou de l'anthropologie, la présence d'animaux vivants dans le cadre de lieux patrimoniaux a souvent été approchée sous l'angle unique de la nuisance, et ce au détriment d'une analyse plus vaste de leur cohabitation avec les visiteurs et les professionnels du patrimoine.Se posent alors de nombreuses questions pratiques, éthiques et philosophiques.Quelle est la place de l'animal vivant dans ce contexte et son rôle dans l'évolution des politiques culturelles ? Comment les pratiques professionnelles de conservation et d'exposition intègrent-elles sa présence, voire en tirent profit ?Ces questionnements invitent à envisager de nouvelles formes d'interactions avec l'animal. En dépassant le simple rapport d'éradication ou de valorisation touristique et génétique, il s'agira de s'intéresser à la relation quasi symbiotique qui lie l'homme à l'animal au sein d'espaces patrimoniaux perçus comme autant d'écosystèmes vivants.
Last year, in 2018, OpenReach announced the closure of the telephone network in six years’ time at the end of 2025. Since the announcement, a series of consultations have been taking place with Industry. The impact of the removal of the copper network, including tail circuits, telephone lines and more will be the biggest shakeup for UK telecoms since the privatisation of British Telecom in 1984. The rush to get Britain fibred is being led by the Department of Digital, Culture, Media and Sport and is becoming increasingly important in the event of Brexit to ensure that the UK is ready to take on the world. In this episode we try to bring to up to date with the progress so far.
The #WellyTech event doesn't happen without partners standing next to us and making it happen. We are honoured to hear from Colin Brown, Tribe Lead Network Evolution at Spark.As Tribe Lead for Network Evolution, Colin is responsible for ensuring Spark has the capability to evolve our network and enable New Zealanders to win big in a digital world. This means managing the strategy, architecture, design and delivery of Spark’s Mobile, Fixed, IP Voice and Legacy Networks service. In this role Colin draws on his 22 years’ experience in ICT and business change, 16 of these within Spark. Over the course of his career with Spark, Colin has played integral roles in some of our most significant technical projects, including the launch of the 4/4.5G Mobile Network, Optical Transport Network, Business Data, Consumer Broadband and IP Voice.Colin has also lead Spark through significant transformational change including the regulated Operational Separation, Structural Separation between Telecom and Chorus, Rebrand for Spark, Turnaround and the recent move to Agile. Colin’s current areas of focus include building capacity in our wireless broadband network, retiring the PSTN, transitioning Spark’s voice future to an all IP Voice Core and planning for 5G mobile networks.Colin is a Director of the Rural Connectivity Group and is on the Board of Trustees for Marram and was previously a Director of Connect8Colin will be talking on stage in the Access Granted Big Top at 5:35 pm.Watch out for our #WellyTech partner podcasts coming over the next few days:- Liz MacPherson (CEO Stats NZ, Government Statistician, and Chief Data Steward)- Andreas Spanner (Chief Architect Australia & New Zealand, Red Hat)- David Perks and Dorien Vermaas, (Wellington.NZ)Our 3 questions for the event partners are:1: How was 2018 for you and your organisation?2: What are you looking forward to in 2019?3: What’s the ‘state of the nation’ when looking at the Wellington / NZ tech scene?------------------------------------------------------New Zealand tech, media, & startup podcast hosted by Mike Riversdale, Raj Khushal, Vivian Chandra, and others. Hosts of #TechweekTV and #WellyTechAll our past shows are on our websitehttps://www.accessgranted.nz Follow and Like us on:https://twitter.com/AccessGrantedNZ https://facebook.com/AccessGrantedNZ https://linkedin.com/company/access-granted-podcast Subscribe to the show however you want:https://www.accessgranted.nz/subscribe/Buy the AG merch:https://www.accessgranted.nz/shop/
Internet y redes, conocimiento específico de cada persona. Videoconferencia, basado en WebRTC con acceso a la PSTN.
The age of Intelligent communications is here with the arrival of advanced voice services in Microsoft Teams. However, vision aside you still need to make the right connection to leverage the promise of the future. Microsoft has devised a simple, yet powerful method to connect your current PSTN and voice enable Microsoft Teams. In this episode of Teams On Air host, Delanda Coleman, will be joined by the VP of Unified Communications from AudioCodes, Eric Bauer, to discuss how AudioCodes plays an instrumental role in the process and making the vision a reality.
Join Corey Goodchild and Jason Gardner in our latest podcast on Microsoft Teams, PSTN Calling and why you might not have it!
Microsoft's new vision for intelligent communications is becoming real with Microsoft Teams support for Calling Plans (formerly PSTN Calling) in Office 365. Now Microsoft Teams users can be enabled with a primary phone number, allowing them make and receive phone calls to and from your organizations. Join host Delanda Coleman, Sr Product Marketing Manager and Marc Pottier, Principal Program Manager as they discuss the vision for intelligent communications and demo the new calling plan capabilities. Marc will showcase features including dialing capabilities, call history, hold/resume, speed dial, transfer, forwarding, and much more.
Join host Delanda Coleman, Sr. Product Marketing Manager, and Ben Canning, Partner Director of Program Management for Skype for Business and Microsoft Teams, as they do a deep dive on the highly anticipated roadmap announced earlier this week. At Ignite, Microsoft Teams was introduced as the primary client for communication and collaboration in Office 365 - tune into this session to learn how Microsoft plans on integrating Skype for Business capabilities into Microsoft Teams.
Hosts: Pat Richard, John Cook, and Tom Arbuthnot. Guests: Ken Lasko Topics in this episode include: News Events PowerShell is open sourced and is available on Linux Exchange Outlook for iOS and Android Is Dumping AWS and Heading for an All-Microsoft Infrastructure in Q3 Microsoft Partnership - Litmus A Practical Look at Exchange Database Internals — Part 1 Office 365 Interested in road map for #Skype4B Online Veeam Backup for Microsoft Office 365 Microsoft acquisition of Genee to accelerate intelligent experiences in Office 365 Migrate traditional Distribution Groups to Office 365 Groups Office 365 Service Assurance Dashboard Lync/Skype for Business Skpe Dialing Rule Optimizer Some #Skype4B #Polycom #SLA oddities for everyone to enjoy. Skype for Business Hybrid Deployment Guide #Skype4B DIY Room System! 1st episode of the Modality APAC Perspective monthly video series is up! #Skype4B Online keeps getting updated. So does my policy spreadsheet. Know your options! Skype for Business 2016 clients only support new (V16) ICE Careful when clicking on links in Skype for Business – MSitPros Blog Microsoft to offer Skype PSTN conferencing to Australia in September Community Events Ignite UC Day mailing list for more information about a dedicated UC and cloud conference happening on 24th October in the heart of the United Kingdom Download or subscribe to this show at TheUCArchitects.com. For additional show notes, visit the summary page for this episode. Running time: 00:56:36
Ready to put your PBX in the cloud? Richard chats with Tom Arbuthnot about the Cloud PBX offering as part of Office 365 Skype for Business. Skype for Business has been around for awhile, as part of an overall cloud-based unified communication strategy - so what makes the Cloud PBX offering unique? Tom talks about how Microsoft is talking on the PSTN services as well - in the United States (at least for now), they've become a full-fledged carrier and can sell you PSTN numbers that bridge into Office 365. Elsewhere in the world you can work with your local carrier to provide SIP and TDM access up to Office 365 and get pretty much the same result. If you're looking to update your PBX, you need to check this out!
I dag vil jeg tage et nærmere kig på Skype og Skype for Business. Først 5 ting der allerede er ude og som du har glæde af nu. (På nær dem der kun er udgivet i US) FastTrack. Producer kontrol. Live co-authoring i Skype For Business. Skype For Business til iOS. Læs mere: https://blogs.office.com/2015/10/14/skype-for-business-ios-app-now-available Videobaseret skærmdeling…?? Nye opdateringer til Skype For Business Cloud-baseret PBX. Læs mere her: https://blogs.office.com/2015/07/01/announcing-preview-of-new-skype-for-business-services-in-office-365 Lync Room system vil blive opgraderet til Skype For Business grænsefladen. Der står at det skulle være klar i November 2015. Tjek linket omkring Cloudbaseret PBX for at se en video at hvad det er og hvordan det kommer til at virke. PSTN conferencing… Samtaler… Du vil snart få mulighed for at lave Skypesamtaler direkte fra din indbakke Skype4B app til Android. Kig på linket for at læse mere. https://support.office.com/da-dk/article/Skype-for-Business-kommer-til-Android-59aacea2-cf3c-44c8-976a-9fd9353ba770?ui=da-DK&rs=da-DK&ad=DK Skype4B Mac Client Skype mødeudsendelse Det var 5 nyheder der er kommet på gaden og så var det lige 8 nyheder der er i gang med at blive udviklet. Alt sammen et tegn på at Microsoft satser stærkt på Skype For Business. Det skal blive din primære kommunikationsplatform, til lyd, billede og IM.
Is the PSTN really going to be put to bed for good? The FCC says most likely, and it will be by 2018.
Is the PSTN really going to be put to bed for good? The FCC says most likely, and it will be by 2018.
As part of our Naace Radio activities I got the opportunity to chat with Kevin Brennan MP – Shadow Schools Minister (Cardiff West) after his opening keynote speech at the Naace Strategic Conference in March. We’ve had lots of requests to make the interview available separately. I listened to Kevin’s speech to conference and I can honestly say I haven’t heard such informed passion since listening to a former SoS for Education Estelle Morris now Baroness Morris. I think the conviction comes from having been a practitioner and there is clearly no substitute for classroom experience. Perhaps this should be a future key requirement for any SoS for Education. I’m pretty sure that this is an interview with the next SoS for Education! To listen to any of the Naace Radio Shows please visit my SoundCloud Set here https://soundcloud.com/russellprue/sets/naace-radio The interview was recorded using my amazing low-cost School Radio equipment over a Skype In connection using the PSTN. The Anderton Tiger HUB is available for under £3,000 and includes everything to do this in your school or establishment. www.AndertonTiger.com/HUB Russell Prue is an award winning ICT Evangelist, Author & Broadcaster www.AndertonTiger.com/Russell
Who is Irrelevant Now In the first Episode of 2012 Technology Review we looked back at tech companies and technologies , such as greening that are prospering and some of those companies that are not with us anymore. In Episode 2 we continue talking about technology shifts in the telecom space and the growth of VOIP and Integrated Telecommunications. Read more on Technology Review -Part 2 Irrelevancy & Disruption… Newsletter- Special Reports Sign up to receive an occasional newsletter and special reports with insider tips, and irresistible offers. Links We Like Local Search Marketing Marketing Blog Our Sponsors Codefusion Inc CT Fusion White Papers White Paper-Software Licensing Articles Home 7 Tips on Planning and Questions Before You Move Your Business- Avoid the Pain at the Last Minute Beware the FUD Of the Legacy Telecom Vendors- Be Prince Charming- Get the Right Fit Discover Why the Public Internet May Not Be Best For Mission-Critical Applications Don't Be Cheated on Your Phone Bills Managed IT- Make Your Business Best In Class Outsourcing IT- A Business Partnership- Win-Win Methods Outsourcing Questions You Need Answers For- What is Your Core Competency? Save Money on Your Long Distance Costs Software Licensing Paper Tips to Consider Before Purchasing a New Phone System What is Computer Telephony Integration ? This podcast is sponsored by Codefusion Communications Inc.
Technology Review New & Old In our first Episode of 2012 We want to look back to some of the tech companies and technologies , such as greening that are prospering and some of those that are gone and discuss their demises and the growth of the smaller and more mobile computing platforms and their integration into our daily lives. Read more on Technology Review-Where Are They Now?… Newsletter- Special Reports Sign up to receive an occasional newsletter and special reports with insider tips, and irresistible offers. Links We Like Local Search Marketing Marketing Blog Our Sponsors Codefusion Inc CT Fusion White Papers White Paper-Software Licensing Articles Home 7 Tips on Planning and Questions Before You Move Your Business- Avoid the Pain at the Last Minute Beware the FUD Of the Legacy Telecom Vendors- Be Prince Charming- Get the Right Fit Discover Why the Public Internet May Not Be Best For Mission-Critical Applications Don't Be Cheated on Your Phone Bills Managed IT- Make Your Business Best In Class Outsourcing IT- A Business Partnership- Win-Win Methods Outsourcing Questions You Need Answers For- What is Your Core Competency? Save Money on Your Long Distance Costs Software Licensing Paper Tips to Consider Before Purchasing a New Phone System What is Computer Telephony Integration ? This podcast is sponsored by Codefusion Communications Inc.
The Cell Phone Junkie Show #267 1:05:45Show NotesThe sun could be setting on PSTN, the Droid 3 launches on Verizon and returns.
Business Continuity Business Continuity Management and the very survival of your business is the topic of Episode 32 . Both Rob and Jeff have had experience in the importance of business continuity planning and management as well as in the tactical deployment of the plans. Read more on Business Continuity & Survival… Newsletter- Special Reports Sign up to receive an occasional newsletter and special reports with insider tips, and irresistible offers. Links We Like Local Search Marketing Marketing Blog Our Sponsors Codefusion Inc CT Fusion White Papers White Paper-Software Licensing Articles Home 7 Tips on Planning and Questions Before You Move Your Business- Avoid the Pain at the Last Minute Beware the FUD Of the Legacy Telecom Vendors- Be Prince Charming- Get the Right Fit Discover Why the Public Internet May Not Be Best For Mission-Critical Applications Don't Be Cheated on Your Phone Bills Managed IT- Make Your Business Best In Class Outsourcing IT- A Business Partnership- Win-Win Methods Outsourcing Questions You Need Answers For- What is Your Core Competency? Save Money on Your Long Distance Costs Software Licensing Paper Tips to Consider Before Purchasing a New Phone System What is Computer Telephony Integration ? This podcast is sponsored by Codefusion Communications Inc.
Call Centers in Your SMB Call Centers and first line customer service in your small and medium sized business is the topic of Episode31 of The 2 Big Telecom Guys. Not the kind of call centers you see with hundreds of agents answering inbound calls or making outbound telemarketing calls. Rather than being afraid of the concept Jeff talks about how you can improve your first line contact by using a small business telephone system with the latest technology to integrate into your existing computer system. Read more on Call Centers in Your Business… Newsletter- Special Reports Sign up to receive an occasional newsletter and special reports with insider tips, and irresistible offers. Links We Like Local Search Marketing Marketing Blog Our Sponsors Codefusion Inc CT Fusion White Papers White Paper-Software Licensing Articles Home 7 Tips on Planning and Questions Before You Move Your Business- Avoid the Pain at the Last Minute Beware the FUD Of the Legacy Telecom Vendors- Be Prince Charming- Get the Right Fit Discover Why the Public Internet May Not Be Best For Mission-Critical Applications Don't Be Cheated on Your Phone Bills Managed IT- Make Your Business Best In Class Outsourcing IT- A Business Partnership- Win-Win Methods Outsourcing Questions You Need Answers For- What is Your Core Competency? Save Money on Your Long Distance Costs Software Licensing Paper Tips to Consider Before Purchasing a New Phone System What is Computer Telephony Integration ? This podcast is sponsored by Codefusion Communications Inc.
Going Green in Telecom Going Green is the topic of Episode30 of The 2 Big Telecom Guys. With apologies to our buddy Kermit ,Jeff Brodie and Rob Metras discuss tips on how to go green in your business. Read more on Going Green… Newsletter- Special Reports Sign up to receive an occasional newsletter and special reports with insider tips, and irresistible offers. Links We Like Local Search Marketing Marketing Blog Our Sponsors Codefusion Inc CT Fusion White Papers White Paper-Software Licensing Articles Home 7 Tips on Planning and Questions Before You Move Your Business- Avoid the Pain at the Last Minute Beware the FUD Of the Legacy Telecom Vendors- Be Prince Charming- Get the Right Fit Discover Why the Public Internet May Not Be Best For Mission-Critical Applications Don't Be Cheated on Your Phone Bills Managed IT- Make Your Business Best In Class Outsourcing IT- A Business Partnership- Win-Win Methods Outsourcing Questions You Need Answers For- What is Your Core Competency? Save Money on Your Long Distance Costs Software Licensing Paper Tips to Consider Before Purchasing a New Phone System What is Computer Telephony Integration ? This podcast is sponsored by Codefusion Communications Inc.
Privacy in the Electronic World On Episode 29 of The 2 Big Telecom Guys, Jeff Brodie and Rob Metras discuss privacy matters and ways to ensure that your data is not as mobile as your users. Read more on Privacy and Security on Mobile… Newsletter- Special Reports Sign up to receive an occasional newsletter and special reports with insider tips, and irresistible offers. Links We Like Local Search Marketing Marketing Blog Our Sponsors Codefusion Inc CT Fusion White Papers White Paper-Software Licensing Articles Home 7 Tips on Planning and Questions Before You Move Your Business- Avoid the Pain at the Last Minute Beware the FUD Of the Legacy Telecom Vendors- Be Prince Charming- Get the Right Fit Discover Why the Public Internet May Not Be Best For Mission-Critical Applications Don't Be Cheated on Your Phone Bills Managed IT- Make Your Business Best In Class Outsourcing IT- A Business Partnership- Win-Win Methods Outsourcing Questions You Need Answers For- What is Your Core Competency? Save Money on Your Long Distance Costs Software Licensing Paper Tips to Consider Before Purchasing a New Phone System What is Computer Telephony Integration ? This podcast is sponsored by Codefusion Communications Inc.
Microsoft Telephone Servers & Systems On Episode 28 of The 2 Big Telecom Guys, Jeff Brodie and Rob Metras discuss the different telephone systems products and telephone servers that are available using Microsoft Software as well as other platforms such as AltiGen, . Read more on Microsoft Telephone Servers Are Calling You… Newsletter- Special Reports Sign up to receive an occasional newsletter and special reports with insider tips, and irresistible offers. Links We Like Local Search Marketing Marketing Blog Our Sponsors Codefusion Inc CT Fusion White Papers White Paper-Software Licensing Articles Home 7 Tips on Planning and Questions Before You Move Your Business- Avoid the Pain at the Last Minute Beware the FUD Of the Legacy Telecom Vendors- Be Prince Charming- Get the Right Fit Discover Why the Public Internet May Not Be Best For Mission-Critical Applications Don't Be Cheated on Your Phone Bills Managed IT- Make Your Business Best In Class Outsourcing IT- A Business Partnership- Win-Win Methods Outsourcing Questions You Need Answers For- What is Your Core Competency? Save Money on Your Long Distance Costs Software Licensing Paper Tips to Consider Before Purchasing a New Phone System What is Computer Telephony Integration ? This podcast is sponsored by Codefusion Communications Inc.
What is Unified Communications ? On this episode of The 2 Big Telecom Guys, Jeff Brodie and Rob Metras discuss the whats and whys of Unified Communications and what it can do for your business. Read more on Understanding Unified Communications… Newsletter- Special Reports Sign up to receive an occasional newsletter and special reports with insider tips, and irresistible offers. Links We Like Local Search Marketing Marketing Blog Our Sponsors Codefusion Inc CT Fusion White Papers White Paper-Software Licensing Articles Home 7 Tips on Planning and Questions Before You Move Your Business- Avoid the Pain at the Last Minute Beware the FUD Of the Legacy Telecom Vendors- Be Prince Charming- Get the Right Fit Discover Why the Public Internet May Not Be Best For Mission-Critical Applications Don't Be Cheated on Your Phone Bills Managed IT- Make Your Business Best In Class Outsourcing IT- A Business Partnership- Win-Win Methods Outsourcing Questions You Need Answers For- What is Your Core Competency? Save Money on Your Long Distance Costs Software Licensing Paper Tips to Consider Before Purchasing a New Phone System What is Computer Telephony Integration ? This podcast is sponsored by Codefusion Communications Inc.
Mobile Computing Security & the Mobile Landscape On this episode of The 2 Big Telecom Guys, Jeff Brodie and Rob Metras discuss the the new Mobile Landscape and what it means for all sizes of enterprises. Read more on Mobile Computing Security & the Mobile Landscape… Newsletter- Special Reports Sign up to receive an occasional newsletter and special reports with insider tips, and irresistible offers. Links We Like Local Search Marketing Marketing Blog Our Sponsors Codefusion Inc CT Fusion White Papers White Paper-Software Licensing Articles Home 7 Tips on Planning and Questions Before You Move Your Business- Avoid the Pain at the Last Minute Beware the FUD Of the Legacy Telecom Vendors- Be Prince Charming- Get the Right Fit Discover Why the Public Internet May Not Be Best For Mission-Critical Applications Don't Be Cheated on Your Phone Bills Managed IT- Make Your Business Best In Class Outsourcing IT- A Business Partnership- Win-Win Methods Outsourcing Questions You Need Answers For- What is Your Core Competency? Save Money on Your Long Distance Costs Software Licensing Paper Tips to Consider Before Purchasing a New Phone System What is Computer Telephony Integration ? This podcast is sponsored by Codefusion Communications Inc.
The Good the Bad and the Ugly of Hosted PBX"s On this episode of The 2 Big Telecom Guys, Jeff Brodie and Rob Metras discuss the Hosted PBX or Private Branch Exchange in the Cloud. Read more on Hosted PBX's: The Good ,the Bad, the Ugly… Newsletter- Special Reports Sign up to receive an occasional newsletter and special reports with insider tips, and irresistible offers. Links We Like Local Search Marketing Marketing Blog Our Sponsors Codefusion Inc CT Fusion White Papers White Paper-Software Licensing Articles Home 7 Tips on Planning and Questions Before You Move Your Business- Avoid the Pain at the Last Minute Beware the FUD Of the Legacy Telecom Vendors- Be Prince Charming- Get the Right Fit Discover Why the Public Internet May Not Be Best For Mission-Critical Applications Don't Be Cheated on Your Phone Bills Managed IT- Make Your Business Best In Class Outsourcing IT- A Business Partnership- Win-Win Methods Outsourcing Questions You Need Answers For- What is Your Core Competency? Save Money on Your Long Distance Costs Software Licensing Paper Tips to Consider Before Purchasing a New Phone System What is Computer Telephony Integration ? This podcast is sponsored by Codefusion Communications Inc.
In this podcast we discuss the emerging threat of steganography in voice over IP. This is really interesting - is it something that is already happening? Currently, this seems to be confined to research labs. The primary reference for this podcast is an IEEE Spectrum article by three professors - Józef Lubacz, Wojciech Mazurczyk & Krzysztof Szczypiorsk - at Warsaw University of Technology. This is part of their ongoing research, as part of the Network Security Group, to identify emerging threats and develop countermeasures. Before we delve into this new topic, lets provide the audience with a little background. First what is steganography - sounds like a dinosaur? Yeah - the Stegosaurus. I'm not sure how or if the two are related; we'll leave that one for the Paleontologists in the audience. Steganography is something that has been around a long time - some say as far back as 440 BC. While encryption takes our message and scrambles it, so that an unintended recipient cannot read it, steganography attempts to hide or obscure that a message even exists. The researchers refer to steganography as "meta-encryption." Another useful analogy they use is to refer to the secret message and the carrier within which it is hidden. Can you give us some examples? If we start in ancient times, we can point to examples of shaving a messengers head, tattooing a message on their head, letting the hair grow back and sending them off. Other examples include using invisible ink or even writing on boiled eggs with an ink that penetrates the shell and can be read by peeling the egg. Simon Singh's "The Code Book" is a great read that details the history of encrypting and obscuring information. What about some more modern examples? When we refer to modern steganography we are usually referring to digital steganography. Digital steganography takes advantage of digital data by (for example) hiding a message within images, audio, or video files. In this case the image, audio or video file is the carrier. The larger the file (image, audio or video) the larger message it can carry. The researchers contend that a single 6-minute mp3 audio file, say roughly 30 megabytes in size, could be used to conceal every play written by Shakespeare. So how does this work? Say you and I wanted to communicate using steganography. We would each download one of the hundreds of freely available stego apps. You would take a fairly innocuous image file, use the software to embed a message into that file, and send me the altered file. To anyone else, this would just look like a photo you're sharing with a friend, but because I know there's a hidden message, I open with the same stego app and read the hidden message. You could also add a password to further protect the message. So how do we stop this? This is a specialized field called "steganalysis." The simplest way to detect a hidden message is to compare the carrier file - our innocuous image - to the original. A file that is larger than the original is a red flag. This of course presupposes that you have access to the original file. In most cases, this will not be the case, so instead, we look for anomalies. Is the audio file significantly larger than a 3-minute audio file should be? We can also use spectrum analysis or look for inconsistencies in the way the data has been compressed. How would spectrum analysis help? Some steganography techniques try to take our digital data and modify the least-siginificant bit. In our digital data the LSB often just shows up as noise and doesn't effect the image, audio, or video quality. A spectrum analyzer would help us to compare the "noise" in an unaltered sample and to try and identify anomalies. Wow - that's scary stuff. What about Voice over IP[is this part OK]? Voice over IP or ("voype") is a transmission technology that enables us to deliver voice communications over IP networks such as the Internet. This is an alternative to using the traditional PSTN or public switched telephone network for voice communications. In VoIP, we take our analog voice signal convert it to a digital signal and "chop" it up into smaller pieces called IP packets. These packets are sent over our data network and reassembled at the destination. To understand packet-switched networks, consider the US Postal system – our packets are analogous to postal letters or parcels, numbered, sent across a network and re-assembled at the receiving end. Packets do not follow the same path from source to destination and may even arrive out of sequence. In VoIP, it's more important that we transmit our data quickly, so we forego the numbering or sequencing. So what about this new class of steganography? One of the disadvantages of existing techniques is the size limitation of the carriers. If someone tries to put to large a message into an audio file, it becomes easier to detect. With VoIP, our message is hidden among the packets - even bits - of voice data being transmitted. In a sense, older technologies used a digital file as the carrier, while these new, emerging techniques use the communication protocol itself as the carrier. The size of the hidden message is only limited by the length of the call. While detecting a hidden message in a physical file is not trivial, the difficulty of finding a hidden message increases an order of magnitude when there is no physical file to examine. The researchers are calling this new class of steganography - "network steganography." So how does network steganography work? The researchers have developed three methods that all manipulate the IP or Internet Protocol and take advantage of the fact that this is a connectionless and unreliable protocol. Network steganography exploits errors (data corruption and lost packets) that are inherent in the Internet Protocol. What are the three methods? The three methods or flavors of network steganography that the researchers have developed are: LACK or Lost Audio Packet Steganography HICCUPS or Hidden Communication System for Corrupted Networks, and Protocol Steganography for VoIP Briefly, LACK hides a message in packet delays, HICCUPS disguises a message as noise, and Protocol Steganography uses unused fields in the IP protocol to hide information. So let's talk a little bit more about each - first LACK. VoIP traffic is very time sensitive - if a voice packet (about 20 milliseconds of conversation) is delayed, we can continue our conversation without significantly effecting the call quality. Once the delayed packet does arrive at the receiver, it's already too late; the packet is useless and is either dropped or discarded. That's the way VoIP is designed to work. LACK intentionally delays some packets and adds the "steganograms" in these intentionally delayed packets. To an unintended recipient, these packets appear to be late and are discard, but to the party you're communicating with they are retained and decoded to extract a hidden message. LACK is a simple technique that is hard to detect. What about HICCUPS? HICCUPS works on wireless local area networks and takes advantage of corrupted packets. Normally, in a wireless network, we check for corrupted data by examining the checksum of a received packet. If the checksum doesn't match what we expect, we discard the packet. HICCUPS hides our message - the steganograms - in these seemingly "corrupted" packets. Unintended recipients will discard these packets, but our cohort knows to look for these "corrupted" packets and to retain and examine them. This method is difficult to use, because it requires a NIC card that can generate incorrect checksums. It is also difficult to detect. Okay what about Protocol Steganography? Here, we're hiding our message in the actual header fields of the IP packet. In particular, we're hiding information in unused, optional or even partial fields. To make it even harder to detect, we could use fields that frequently change. So, should we be worried? I don't think so. The majority of the steganography applications seem to be focused on altering images, which appears to be the easiest form of steganography. While the techniques these researchers have developed are technically feasible, I'm not sure that they're easily implemented. There has been lots of speculation regarding terrorist organizations using steganography to communicate however, no one has been able to document that this has actually happened. That said, I have no doubt that these groups are exploring ways to mask their communications and that the NSA has developed and uses a wide arrays of tools and countermeasures for steganography.
With increasing business and consumer adoption of internet telephony (more commonly called voice over internet protocol or VoIP) and recent revelations regarding the NSAâ??s domestic spying program, one begins to wonder - how secure are VoIP calls? In this podcast we discuss the differences between public switched telephone networks (PSTNs) and VoIP, security concerns regarding VoIP traffic, the potential for blocking voice traffic and potential security threats posed by Skype and other VoIP clients.
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