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Josefine Campbell is a founder of Campbell Company, a top leadership consulting firm for multinational companies. Campbell inspires and coaches leaders, teams, and talents in large organisations such as McDonald's, Deloitte, Maersk, Novo Nordisk, and Carlsberg Group. Her approach combines the practical and the pragmatic. A four-time jiu-jitsu champion, she is particularly interested in developing personal leadership in difficult circumstances, such as is often the case in modern work life. Questions • Now Josefine, even though we read a short description about our guests, we always like to give our guests an opportunity to share a little bit about their journey. So, could you share with our listeners a little bit about your journey, how you got from where you were to where you are today? • A big part of what you do focuses on the power barometer, right. So, can you share with our listeners a little bit about that, and how it is that you are able to implement? What is the power barometer? • Could you share with us maybe two or three approaches, tactics, tools that you can use to manage energy in work and life? • Could you also share with us what's the one online resource, tool, website or app that you absolutely can't live without in your business? • Can you also share with us maybe one or two books that you've read recently? Or even maybe a book that you read a very long time ago, but it has had a very big impact on you? • Now, can you also share with us Josefine, what's the one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. • Where can listeners find you online? • Now, before we wrap our episodes up, we always like to ask our guests, do you have a quote or a saying that during times of adversity or challenge, you'll tend to revert to this quote if for any reason you got derailed or demotivated, this quote kind of helps to get you back on track. Do you have one of those? Highlights Josefine's Journey Josefine shared that when she was a teenager, she was quadruple national champions in jiu-jitsu, it's Japanese martial arts. And for the last many years, she's been coaching and developing executives, individually and in groups. And at some point in her practice, she has a background in business practice, she's ran businesses herself, she's been in business for plus 25 years, she's also been teaching business school. And at some point, quite early on actually, in her endeavour of supporting the executives that she was helping the best possible way, she realized that some of the techniques and practices that she brought with her from the jiu-jitsu practice actually had a huge effect when working with executives in modern work life, because being an executive is quite demanding, especially in modern work life, it takes a lot of energy, it requires for you to stay mentally clear under difficult circumstances, it's quite normal to be under a lot of pressure, just like as when you're in a battle, it's the same thing that happens to people when they feel threatened in a battle, and when they feel threatened at work. The circumstances might look different, but what happens inside people can be quite similar. And have you watched Karate Kid? Me: I have, yes. So, you remember the Mr. Miyagi? Wax on, wax off. So, he trains Karate Kid and how to be mentally agile, how to stay ready in a battle, right? So, one thing is he trains the techniques, but he also trains how he is with himself, that's a lot of the movie, remember, that's why he has to do the wax on, the wax off. And it's the same for executives, it takes a lot of personal capacity to do the work they do. So, that's how she came across the methods that she's written about, and that she's helped executives put into practice. What is a Barometer? Me: In reading a little bit about your story, I noticed a big part of what you do focuses on the power barometer, right. So, can you share with our listeners a little bit about that, and how it is that you are able to implement? What is the power barometer? Let's start there. Josefine shared that the power barometer is an imaginary tool that anyone can apply personally, alone, individually and in teams at work. So, it's a way of checking in on your personal energy level. And checking in on your personal energy level is important because energy is the fuel of the brain. Your brain uses 20% of your personal energy, it's quite a lot because it's only the size of 3% to 4% and if you're low on energy, your brain doesn't run very well. So, if you aren't aware that, you're not capable of performing in the same way as if you have the self-awareness of where your energy is right now. And the same thing counts for what happens in teamwork. So, one thing is that each and every one of us should take responsibility for our own personal energy, the personal energy that we bring to the table but in a meeting, everybody should take responsibility for the energy at the meeting. So, tell me, have you ever been in a meeting where someone suddenly took out all the energy of the room? Me: Yeah, that's happened quite a few times. And what happens to productivity in such a case? It declines? And engagements? And retention? So, performance? Does people come up with creative, innovative ideas? Do they solve difficult task when the energy is out of the room? Not so much. So, just being aware of personal energy, start to measure it even if it's a subjective quantification, it brings awareness to energy and everybody's responsibility on the energy level. And that kind of behaviour that would bring out energy of a room suddenly becomes unwanted and for many reasons, that is good. Tactics and Tools Can Be Used to Manage Energy in Work and Life Me: So, it's about balancing, it's about energy, could you share with us maybe two or three approaches, tactics, tools that you can use to manage energy in work and life? Because we all have our personal life, but we also have our professional life and how do we balance having energy in both so that either area is not getting diminishing returns? Josefine stated that if she may, because Yanique says personal and professional life, actually a point, a very important takeaway from her book is that business is personal. So, there's a difference between private and professional life, so, that's isn't opposition, there's things that happens in your weekend, within your family that's private, but and what happens at work, what do you have to do at work, it's professional, but all of it is personal because it's you as a person who goes to work. It's you as a person who is leading, collaborating, communicating, it's you and I, as people who are talking right now on this podcast, and we cannot take the personal aspect out of the equation. So, you cannot just put away anything but personal. And that's a key point also, in you addressing the question like what can you do to keep a high personal energy level? And, first of all, and the most important thing is to be aware, to be aware of your own personal energy level. It starts noticing when your energy is high, when it is low, most people would start to care more about it and putting more attention into raising the energy, you will also have more insights about what drains you and try to do less of that, things that gives you energy and it could be work tasks, specific work task you discover, “Oh, I get energy from this type of tasks or this type of meetings, or working with these people, but they also drain me.” And of course, at the workplace, you cannot always decide who you are meeting with and who you're not. But those relationships which are draining, can you do something about it? This is something you can bring to the table to improve their collaboration. She knows plenty of good examples on how people have addressed bad working relationships and taking them to another level where they can do great work together. There are also situations where you have to avoid, certain collaborations, or certain tasks. If you're in a team, understand what type of task drains and gives different team members energy. Work division might going to seem more obvious. And then there are the physical aspects, such as getting enough sleep, having a few breaks once in a while, actually just even micro breaks, a few minutes of rest. And rest is not looking at your phone, or just answering email, rest is maybe closing your eyes or leaning backwards on your chair and letting go for a minute. Just these little micro breaks, they can have a huge impact on your energy level. We're not designed to be productive all the time. The organism, the biological human organism is designed to perform in circles, in waves, the energy, our natural energy will move upwards and downwards in iterations. So, it would be normal that you have some downtime once in a while, at least, but normal, natural, that's the difference, the normal is that people don't have any downtime. App, Website or Tool that Josefine Absolutely Can't Live Without in Her Business When asked about an online resource that she cannot live without in her business, Josefine shared that she will be reluctant to say, if you go on her website, www.josefinecampbell.com, there's a section with freebies, and go there and grab whatever you think can make a difference for you. There are a couple of tools there and you can try them out, you can write me if you have any questions. And that's plug and play, go check it out, there's no software there. Josefine shared that Microsoft Teams because all her clients use, most of her clients uses Microsoft Teams. Very often that's where they meet and engage. Books that Have Had the Biggest Impact on Josefine When asked about books that have had an impact, Josefine stated that that's a wonderful question. So, what to choose from? There're so many wonderful books. She really, really loves books. Well, Stephen Covey, The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change, it's an old classic. And she thinks it was the first book on personal leadership that got really big. And it's from the 90s. So, she was pretty young back then. But she got really fascinated with the book and the content of the book, she also started her first business when she was really young. She was 21 when she started her first business. So, she needed a lot of help, she needed guidance on how to manage herself, and she felt so much wisdom in that book. And she actually thinks it's still valid, it's old, but it still works. So, she often recommends that book, she still does. And then she thinks Brené Brown's Dare to Lead: Brave Work. Tough Conversation. Whole Hearts, that's another great book. It's just a few years old and she thinks she took leadership books in another direction, writing a book that is very personal and that has some really nice contributions to how leadership development is being perceived today. She really thinks she made a huge difference. Thank you, Brené Brown. What Josefine is Really Excited About Now! When asked about something that she's really excited about, Josefine shared that there's so much. So, obviously, there's the book which is just coming out now and she's excited about sharing that with the world. And she has written the next one too and they're still working on the title and she's excited about that one too. She's written another kind of book, she's been quite creative, and she's also excited about finishing that one and putting that one out. So, her books are part of her passion. She gets up 5 o'clock in the morning sometimes to write just because she really feels like writing. She loves it. Where Can We Find Josefine Online Website – www.josefinecampbell.com LinkedIn – Josefine Campbell Quote or Saying that During Times of Adversity Josefine Uses When asked about a quote or saying that she tends to revert to, Josefine shared that she have not a quote, but an image. The myth of Sisyphus, it's an old Greek myth. It's this man who is being judged by the Gods to push a rock up a hill. And every time he's up the hill, the rock is falling down, he has to push it up again. Have you ever heard that tale? Can you imagine the picture? Me: I can imagine the picture. So, that's that feeling of this never-ending work and that things just keeps on being tough. Just after the Second World War, there was a French philosopher Camus, who elaborated a little bit on that myth. And he pictured Sisyphus working at the stones on the mountain, as he was pushing the rock up the hill and he would see the sun sparkle in some of the stones, and it will be beautiful. And his attention and his energy, his mind, his being would direct towards the beauty of those sparkles. And that would make the rock and himself feel lighter. And that's what she tries to do, she tries to find just that little spark, those times where it's really dark, and it's tough, and it feels like it's never going to end, though we know it's going to end, there's always light at the end of the tunnel. But sometimes it just doesn't feel like that. Then she tries to find these little sparks of light that beams in and just give a little more energy to get done whatever needs to get done. Me: All right, perfect. Thank you so much. I guess another way to look at that is the quote, “This too shall pass.” but you've kind of transformed it into an image, which is way more impactful because then it really focuses on what can you really do to navigate that space and recognize that at the end of the day, you will overcome it, it may seem like it's going to last forever, but there is a solution somewhere down the line. Josefine shared that, “This too shall pass.” it's a really beautiful quote. She likes that one. Another one comes to her mind, it is the quote saying, “Everything is as it's supposed to be.” Kind of give some kind of peace of mind if you don't try to fix anything, or if you don't try to struggle, if you say okay, things are as they're supposed to be, somehow, it's all going to make sense at the end of the day. Me: It will, the puzzle will all fit. Thank you so much, Josefine, for taking time out of your very busy schedule and hopping on this podcast and sharing all of these great nuggets and insights with us, a little bit about your journey, your new book that's coming out, the importance of preserving your energy and doing things that will lead to a more productive life, a more balanced life. So, I think our listeners definitely would have gained great information, great value from what you shared with us today. So, we just want to express our appreciation for you joining us on this podcast today. Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest Links • The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen Covey • Dare to Lead: Brave Work. Tough Conversation. 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The Internal Marketing Podcast is the unique podcast series that 'flips' the marketing conversation, from external to internal, sharing everything you need to know, to build the company brand and drive growth, by engaging and empowering its employees to become advocates of the company brand. If you're not already subscribed to The Internal Marketing Podcast, then join the 'internal marketing tribe' and subscribe, leave a review and share the podcast with anyone in your network whom, you believe, will find it valuable. Thanks for listening! ABOUT CHRISTINE GRITMONChristine empowers professionals to step into their personal brands in a bigger, bolder way on social media. You CAN do it—she'll teach you how! She's spoken on stages worldwide and is a frequent expert guest on podcasts, live streams, Twitter chats, and blog posts, as well as hosting her own weekly Adweek Podcast, Let's Talk About Brand, and its companion Twitter chat, #ChatAboutBrand. You can follow Christine on Twitter (@cgritmon) or on LinkedIn (https://www.linkedin.com/in/christinegritmon/?originalSubdomain=uk) ABOUT KERRY-ANN STIMPSON (The Internal Marketing Podcast's Producer and Host)Kerry-Ann is the Chief Marketing Officer (CMO) of the JMMB Group, a financial services group of companies, headquartered in Kingston, Jamaica, with operations across the Caribbean. She is also the producer and host of The Internal Marketing Podcast, a personal passion project that was borne out of her belief that a company's growth and marketing strategies can't succeed, unless company employees (its most powerful advocates) are authentically engaged and empowered to deliver on the brand promise and to become advocates of the company brand. You can follow and connect with Kerry-Ann on LinkedIn. ABOUT WORKSHOP (The Internal Marketing Podcast's Season 3 Sponsor)Workshop is an internal communications platform for creating beautifully branded, employee-specific campaigns. It replaces any internal email tool that you have and integrates with the other communication channels your team uses the most (including Slack, SharePoint, and Microsoft Teams). Head over to useworkshop.com/marketing to get a ton of awesome (and FREE) content and resources about how you can create and implement internal marketing campaigns and employee advocacy programs for your company. Also, sign up for their Happy Monday Club newsletter here.
While chatbots have been hailed by some as the future of IT support, some IT leaders say chatbots aren't very robust. For example, IT teams still find themselves manually handling common incidents such as virtual application and desktop session “resets.”In simpler terms, while chatbots manage IT tickets on the frontend, they still require manual help desk intervention on the backend — even for simple things. Citrix session resets have been identified as a “Top 5 use case” and the need for resets can be caused by a variety of factors, such as networking issues, forgotten passwords, or an issue with the IT organization's chosen authentication policies, such as single sign-on or multi-factor authentication.To help relieve this burden for IT teams, Citrix and ServiceNow have developed a new solution that helps integrate ServiceNow capabilities seamlessly within the Citrix environment. This empowers IT teams to deliver always-on, automated, AI-powered support natively through another chat application such as Microsoft Teams or Slack. Not only does this integration solve significant automation challenges (such as automatic resolution of common virtual session resets) for IT teams, it also helps deliver superior customer experience to all employees, regardless location.Host: Andy WhitesideCo-host: Bill SuttonCo-host: Geremy MeyersCo-host: Todd SmithGuest: Amir TrujilloGuest: Charlie Lopez
Viirtue and TeamMate partnership deliver best of both worlds, UCaaS functionality and Teams collaboration tools, MSPs encouraged to take hybrid approach to Teams and UCaaS “We turn Microsoft Teams into a softphone that has all the features of UCaaS of Viirtue piped through, through our integration with Viirtue, so really get the best of both worlds,” says Eric Hernaez of TeamMate Technology. “Although Teams is a phenomenal collaboration tool, Microsoft phone system might not fill all the needs and compare, on an apples-to-apples basis with a true UCaaS system that has been built for that purpose as Viirtue has. So, with a tool like TeamMate, a Viirtue reseller can say… you don't have to give up the great features you are using in UCaaS just to use Teams as your interface to make phone calls.” “There's a myth out there that folks have to buy Teams in its native form and that works best,” adds Dan Rosenrauch of Viirtue. The way Teams works best, if you're going to use it as your call control platform, is when you're able to pull in all those complex features, whether it's things like contact centers, spoken IVR, more complex call routing that Microsoft can't (natively) support, or if you're just going to provide the telephony.” Rosenrauch argues that a hybrid approach to selling these solutions, combining both, is what Viirtue's most successful resellers take. The TeamMate PBX Connector is a unique add-on to Microsoft Office 365 which allows you to natively integrate any existing PBX Phone System into Microsoft Teams. It activates the Calls dial-pad in Microsoft Teams as a softphone on an external PBX, effectively turning Teams into a softphone. As a leading UCaaS provider, Viirtue offers innovative solutions with both wholesale and retail through agent partner and white label partner programs. “This is a long-time brewing,” says Rosenrauch about the partnership and the deepening integration of the two company's offerings. In this podcast we learn about the partnership's go to market strategy, which entered on making things easier for partners, and seamless for the end customer. Visit Viirtue Visit TeamMate Technology
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I mai 2020 får jeg en mail fra Ingrid Marie Bruun som skal lage en podcast om psykisk helse for Gjensidige. Det er altså et forsikringsselskap som vil sette fokus på psykisk helse, og de ville gjerne ha meg som gjest i en episode med fokus på: Angst og bekymring: Økonomi, arbeid og fremtid.Det var litt artig eller pussig at et forsikringsselskap ville lage en podcast om bekymringstanker. Jeg var usikker på om de hadde noen skjulte insentiver i dette, men forstod raskt at Ingrid Marie Bruun var en selvstendig og pålitelig aktør med stor interesse for folkehelse og folkeopplysning. Vi skulle ha en åpen dialog om bekymring, og vil skulle ikke formidle at det er lurt å bekymre seg mye, slik at man ville oppleve et stadig større behov for dyre forsikringer. Verken jeg eller Ingrid Marie ble kjøpt og betalt, og jeg fikk ingen føringer for hva jeg skulle si om angst og bekymring. I mailen fra Ingrid Marie stod det imidlertid litt om hennes ønsker for samtalen:Hun ville blant annet snakke med meg om følgende tematikk:– Hva angst og bekymring er, forskjellene– Hvordan økonomi påvirker den psykiske helsen– Litt i forhold til korona og krisen, både nåtiden og «etter effekten» av krisen i forhold til angst og bekymring– Hvordan man kan hjelpe seg selv og andre som opplever angst og bekymring i større eller mindre gradDette var interessante spørsmål, og jeg sa ja til en dialog over Microsoft Teams tirsdag 2. juni 2020. I dagens episode skal du få høre denne samtalen, men jeg vil innlede med noen faktaopplysninger om angst fra Norsk helseinformatikk. Få tilgang til ALT ekstramateriale som medlem på SinnSyns Mentale Helsestudio via SinnSyn-appen her: https://www.webpsykologen.no/et-mentalt-helsestudio-i-lomma/ eller som Patreon-Medlem her: https://www.patreon.com/sinnsyn. For reklamefri pod og bonus-episoder kan du bli SinnSyn Pluss abonnent her https://plus.acast.com/s/sinnsyn. Hosted on Acast. See acast.com/privacy for more information.
Helen & Philip held their wedding celebration on a beautiful day in August, but as many of you know, they've been officially married for some time now. Their wedding plans got canceled due to the pandemic, so they got married via Microsoft Teams in Joshua Tree, and had a Chinese Tea ceremony with close family. But they still wanted a chance to celebrate with extended family and friends. Despite all of these hurdles, and only 5 months to pull everything together, the wedding weekend turned out to be one for the record books. Vows were shared, first dances were had, and the bridal party even put together a surprise dance performance! Tune in to hear how it all went down! What's something you want to incorporate in your dream wedding? Let us know in the comments! __________________________________________ Hosts: Melody Cheng, Janet Wang, Helen Wu Editor: Michelle Hsieh __________________________________________ P A R T N E R S • ZocDoc: Download the ZocDoc app for FREE at ZocDoc.com/ABG • Nikon: To learn more, visit NikonUSA.com/podcastZ8 • Pampers: For trusted protection, trust Pampers, the #1 pediatrician recommended brand. __________________________________________ C O N N E C T W I T H U S • Subscribe and Follow us @asianbossgirl on Apple Podcasts/Spotify/Amazon Music/YouTube/Instagram/Twitter/Facebook • Listener Survey: Let us know your thoughts on the podcast here • Shoutouts: Give a shoutout on the podcast here • Email: hello@asianbossgirl.com __________________________________________ S U P P O R T U S • Merch: asianbossgirl.myshopify.com • Donate: anchor.fm/asianbossgirl/support • More about us at asianbossgirl.com Learn more about your ad choices. Visit podcastchoices.com/adchoices
In a world that's embracing remote work like never before, mastering the art of virtual collaboration is non-negotiable. Join FIT's VP of Client Services Becky Cross and Client Services Manager Tyler Klypc in this episode of "Elevate & Collaborate" as we delve into the strategies and insights for taking your Microsoft Teams meetings to the next level, especially in a post-pandemic landscape.
The 16:9 PODCAST IS SPONSORED BY SCREENFEED – DIGITAL SIGNAGE CONTENT Jason Ault was working in the traditional sign business back in the late 2000s when a customer contract came along that required a digital sign. He had an IT background, so he stuck up his hand and took it on. He caught the bug, so to speak, and has been in digital signage ever since - putting together an initial team that launched in 2010 as Coffman Media. The Columbus, Ohio-based solutions provider has found a niche in the middle of buying market - not the little guys who can't offer much scale, and not the Fortune 500s that are going to opt for a national integrator, major software firm or even a giant consulting firm. Coffman is particularly active providing a solution, plan and services in workplaces and in regional and mid-sized QSRs, notably coffee chains. Jason and I chat on this podcast about its services, how the marketplace and needs have evolved, the gulf that still exists between conventional and digital sign companies, and the steady need for educating end-users. Subscribe from wherever you pick up new podcasts. TRANSCRIPT Jason, thank you for joining me. Can you tell me a bit about Coffman Media and your role there? Jason Ault: Absolutely. Coffman Media is a digital signage integration firm that we started almost 14 years ago and I am the co-founder and chief operating officer. You guys are in the Columbus, Ohio area and then down in Jacksonville as well? Jason Ault: That's correct. We just opened the Jacksonville office just over a year ago. But servicing customers all across the US, Canada, and Mexico. How did you get into it? Jason Ault: Back in 2008, I was with a traditional sign company, and we were doing a big mall redevelopment project, and some of that scope called for digital signage and back then, my background was computer information, so we decided to say yes to that part of the scope as well. Took it on, partnered with CoolSign way back then before Haivision acquired it and really caught a bug for the industry, started formulating a team that we wanted to put together, and launched the shingle of Coffman Media in February of 2013. It's interesting, that the traditional printing industry seems like this is something that they have to go towards and evolve into, and while we've seen some of it, it still seems like an industry that's not really made the jump or evolved into it. Jason Ault: I absolutely agree, and we see the same thing as well. Just knowing that industry, from my previous life and also working with a lot of traditional sign companies, it is a struggle for them to get into because it does require some computer skills and some networking skills. Obviously, they may have some content chops and metal fabrication chops, but they still need that networking and computer element. Is that something that you guys help out on? Jason Ault: Absolutely, everything from traditional sign companies to managed service providers, because they don't know the signage side, even they don't know the IT side, architects, really anyone trying to get into digital signage side, we can help them in pre-sales support, demos from CMS partners that we have, training up their clients, passing it off, supporting their clients, really however far they want us to go into the weeds with them, we can help them out. So you start all the way at the ideation stage with some customers and can take them all the way through managed services? Jason Ault: Absolutely. It depends on where they want to jump off and take over. We can come in under their banner; we can come in as partners with our logo. This depends on how they want to present us as a partner to the end customer. It's interesting because the digital signage market, particularly the software companies tends to present their products as being very easy to use, and very intuitive. They spend a lot of time explaining use cases and everything else but still seems to be a big leap for traditional companies who don't think about this stuff sometimes. Why is that? Jason Ault: At the surface level, we are right in some aspects, it is easy to use but as digital signage use is evolving, content is getting dynamic. People want to integrate into data that's living out on the web somewhere or integrating into a point of sale or a plethora of other things that you can plug into. That's where things get lost and they need someone to come in and help tie all those things together. I refer to companies such as yours as solutions providers as opposed to integrators, which sounds like an arms and legs hang and bang situation. Is that a term that fits? Jason Ault: Yeah, at the end of the day, we are a solution provider. We live on both sides of the world, but at the end of the day, we're always starting with the end in mind, working backward, and figuring out what solution fits that customer's needs. We're not just one CMS partner shop. We're not just one hardware shop. It really is what fits customers' needs the best. And so you don't have your own software, you don't have proprietary hardware or anything else, so you're able to just look at a job and figure out, okay, based on what Mr. Customer's tell us, here's what we'd recommend. Jason Ault: Exactly. We've got three core CMS partners that we've formulated over the years with Signage Live being our longest tenure at 13 years running, and then hardware runs the gambit to whatever that platform supports, and then we pick from that bucket. So, why would you have three software partners? Jason Ault: This depends on the customer. Sometimes a need is going to lean towards their benefit more. So if we need a native POS integration, we can look to engage Spectrio. If we need a lot of data binding, we can look at Wallboard, but our largest partner is really Signage Live because they approach it from an API-first headless perspective so we can do a lot of unique things with them and we developed really great projects over the years, so that's the standpoint but again the need is justifying the partner that we bring to the table for that total solution. That's interesting. I obviously have a relationship with Spectrio and know their product very well because of the ownership position. But the Signage Live component when Jason Cremins, the CEO of Signage Live, told me three years ago now, that he was going down the path of headless CMS, it was early days for that, and I had to ask him to tell me what that is and he did, and I thought I could see the marketplace moving towards this thing just because of the flexibility that it presents. Is that what you found? Jason Ault: It is, and then it correlates to what came out and the Invictus reports last year or this year, I can't remember which one it was, where it's talking about the new wave of architecture that's gonna have to come down the pike for CMSs partners and that's really where I think Signage Live was a little bit ahead of the curve and had already gone down that path of headless API first and how they were going to market three years ago. Yeah, I think Stefan from Invictus describes it as the old style is very monolithic, and the new style is composable, where you can come at it from different angles and inject content and make things happen. Plus, you can use your own tools. Jason Ault: Exactly. Have you found over 14 years that customer needs have evolved? Jason Ault: A hundred percent. I'd say 30% of our business this year will be Gen 2, and Gen 3 digital signage partner relationships for us. And it's not because they were unhappy necessarily with their partner, but the infrastructure or solution that they had in place for however many years, it'd be no longer able to suit their needs. Everything from being able to ingest outside content in unique ways, supporting new hardware that has security measures being able to pass all these, security requirements now. So everything is secure from the customer's standpoint. Those kinds of things are changing quite rapidly. Yeah, and you're sitting up above this. I'm very curious because you have your software partner, and I'm sure you spend a lot of time looking at everything that's out there. I'm curious, if you find that a lot of software companies are stuck in their lane and don't have the mechanism to expand and make what they have more open. Jason Ault: Yeah, I think it's absolutely true. Whether it comes down to how it's built or just where they're in the market and they can't really move past it. They do have their niche and that's just where they stay. That's where I think we have three great tools in our tool belt that can handle pretty much anything thrown at us, from a unique perspective one of mail digital signage to something that's experiential. I talk to companies a lot about the importance of identifying the marketplace understanding, what you do, and what you're particularly good at versus general offers. As a solutions provider, have you started to focus on particular vertical markets, or is it somewhat generalized? Jason Ault: We're starting to focus really in the last 12 months, and that's really between corporate communication and quick service restaurants. We had some really great wins in each of those sectors and found our identity in those, but that's still not to say that we won't serve other opportunities that come to our direction either through partners or just by knocking on the door. Those are two incredibly competitive markets to go after. How do you set yourself apart? Jason Ault: It's a great question. In a way, it's hyper-competitive. So, we are not necessarily fishing for the whales or maybe not even the tunas, but in that mid-market space, someone with 100 locations, or maybe they're just coming up to that three-digit all the way to approaching the four-digit mark, we really found a nice little lane where we can help them out from setting up what a total solution should look like, rolling it out and being that consultative arm for them, vverything from clearance bars through headsets to digital signage, really every piece and stack that could be around that whole ecosystem, and we're bringing it together as one package. That's where we're setting ourselves apart from and then serving that kind of middle market. Yeah, I suspect when you talk about the whale accounts in QSR and even in Fortune 500 companies for workplace communication, the large ones are not as price-sensitive. They're somewhat conditioned to working with big consulting companies and just large service providers versus, as you described, the regional ice cream chain or whatever where those kinds of companies come in to see them. They're looking at them like, you want two extra zeros from us, and that isn't going to happen. Jason Ault: Exactly. A lot of the time, those mid-market franchise orders are struggling with the balance of how do I either roll this into the total package for new stores or they want us to deal with the franchisees directly, and a lot of times, that can be very cumbersome for an organization, but we take that on, and yes, it comes with our own licks, shut doors and we don't get paid, or we are served bankruptcy papers but we've been able to make some wins at it. We are hyper-focused within the QSRs side, and we found a home with coffee chains, I don't know how they fell in, but it just started to snowball. I think it's one of those cases where they don't quite understand what they're asking for and why they need it, but if they can see an example of another chain that they compete with or are familiar with, they can see, okay, this is what they did so yeah, we want that too. Jason Ault: It's kind of a way of Keeping up with the Joneses' aspect, and that's where we're able to show them, here's the package that we do, obviously skewed for their particular organization, but helping them along the way, getting them familiar with understanding what they're asking for and then making sure that the value is perceived from the dollar they are spending. The pandemic and the lockdown compelled QSR, in particular, to start looking more at this because maybe they had to do drive-through, which they didn't do in the past, and they had to do self-service kiosks because staffing became an issue. Jason Ault: It did, and it didn't. We actually had a couple of partners that reverted away from digital because they were now just doing takeout as more on the piece of the side where they were having dine-in. They just realized that it's not going to change. They're doing a lot more just from the mobile pickup delivery, that kind of aspect. But then, on the other flip side of more traditional quick-service, absolutely, really force them into thinking how we can work better in the current market? And then that's just propelling it forward three years later. I still see pretty substantial QSR chains out there that have issues with what's on the display and that they're not integrated fully or properly with their restaurant management system. So they're doing things like putting stickers over the top of items that aren't available or wrestling with them, do I stroke something out on the screen, or do I make it disappear? Are those things pretty elemental? Jason Ault: It is, and it is a struggle, and seems to me, the larger the organization is, the less process there is in order to ensure that screens are operated in the correct fashion. We see it all the time, whether it's a drive through which I'm personally going through or one we're trying to win the business up. You can set things in motion, and one of them starts with integration and giving some autonomy for people to fix the screen. That way, your corporation does not necessarily have to be the big brother that's managing everything. There are roadblocks to put in place to stop those things from happening. Physical tape is a little bit harder unless we shock somebody when they touch it, but there are ways to put those stops in place. When you're dealing with the small regional to mid-size chains, is it more challenging technically because maybe they're not standardized on restaurant management systems, point of sale systems, that sort of thing? Jason Ault: It's a little challenging. One thing that we try to do is bring in partners if that is the case. Talking with point-of-sale companies, they don't necessarily go that route, but at least we can bring in some people to help in that scenario. We do like to at least have them unified on point of sale, so we're doing only some kinds of integrations, but it is a struggle for sure. Even a chain of a hundred stores we're currently working with, they've got two or three points of sales because some people are still on legacy contracts and things like that, and we just have to work with those as they pop up. Do you have to spend a lot of time educating franchise owners that this is why you want to do this, because they really don't wanna drop $15,000 on a drive-through display? Jason Ault: Hundred percent. Pretty much every partner who a customer, whom we are aligned with, at their annual conventions talking, teaching, and explaining the value, because we just had one that was doing dual lane drive-through, and that obviously doubled the cost. They went static rather than digital. They just didn't see the extra value of spending the 50 grand to do all of that. So, it still needs to improve the current partners that we have today. I'm curious about the workplace side where you're seeing traction. Like how is it being used? Jason Ault: That's a great question. We do a lot of manufacturing right on the plant floor. Keeping those folks up to speed on what's going on, and then we're also doing a lot of just traditional workplace communication, between multi-sites and multi-silos within the organization just to generalize workplace communication. Still, manufacturing has had a pretty big uptick. Everything from screens down at the machine level to doing some video walls on the plant floor that everyone can see with some workplace KPIs and things like that to get some real-time information to the floor folks. Yeah, that's always struck me as more useful in many respects than white-collar environments like offices because there are typically ways to communicate to people all the way down to the level of a manager walking out and talking to somebody, but when you're in a desk-less environment, and you've got a whole bunch of workers who maybe don't even have English as a first language, how do you reach these people? How do you tell people what's going on? How do you motivate them? All those things. So it's encouraging to see that now, really starting to get some traction. Jason Ault: Yeah, absolutely, and we're also seeing a couple of the real estate players that are in the commercial side, taking a look at putting in digital signage as part of these packages to make it an entire scene for someone coming into renting the warehouse for the manufacturing business. So, it is just part of their infrastructure? Jason Ault: Exactly. So it's, “Hey, this is why you should choose me over the competitor's space. We have this great infrastructure”, and then when that tenant leaves, they can wipe it all clean and have it ready for the next person. Do you have to future-proof those sorts of things? Because if there are tenants and they sign a five-year lease, and somebody else comes in, are the screens still in the right place, or maybe a five-year window is enough, and you don't worry about that? Jason Ault: I don't know if we can have the right data for that. We've only been doing it for about two and a half years in that space. We're keeping it at a five-year warranty window for those particular devices going in once a year, doing some maintenance, doing some checks on those particular locations. But time will tell as the next two-and-a-half-year cycle comes up on what we have our hands on. I'm curious about very elemental digital signage in office environments. I've got another press release today from a CMS company that's integrated with a video streaming platform. This one's with Zoom, but I've seen at least three companies integrating with Microsoft Teams. The idea is that you can use the video conferencing collaboration displays in meeting rooms as digital signage screensavers. But it strikes me as interesting, but awfully elemental, and what does that really accomplish? Do you fight with that at all? Jason Ault: We don't necessarily fight with that. We have some CMS partners that can do that with the Mersive solstice pods, with the Barco click shares, and turn it into some digital signage when that is not in use for the huddle rooms or the conference rooms. But it's not been a huge adoption, at least from our book of clients. Yeah, it just hits me, and some of it, I suspect, is probably pretty good, particularly those that started with a full-throated digital signage, CMS. But some of the particular ones that the companies like, maybe Mersive, I have yet to see their stuff, but I assume it's pretty basic. I wonder if it's if the end user customers look at it and go, that's all we need. Jason Ault: In those situations, even when we're doing the ones with Barco click share and putting signage live on those devices, when it's not in use for its screen sharing capability, they have the full-fledged option to treat it as a traditional screen. But, sometimes, these are in huddle rooms with a door that may not be open. I wouldn't put, “Hey, there's a fire alarm going on”, because someone may not be in there. So, in our opinion, an odd industry because those rooms were not in use. Are they ever seen? It really depends on the client. We have a client, Washington Prime Group, here in Columbus, Ohio, that has glass conference rooms and huddle rooms, and it makes sense for them because everyone can see as you walk through, and it's above the privacy shelf. Yeah, I was curious about an announcement by Mersive. They were going into a whole bunch of WeWork co-working locations, and I thought what they were doing was interesting because it's probably quite elemental, but their whole business rationale is they've got sensors that recognize that somebody's coming into the room, and when that happens, the screen goes on and says, hey, you need to book this, or have you booked this? If not, it needs to be booked; get the hell out. It didn't say that part, but it's all about addressing operating concerns just in the same way that meeting room displayed when those started coming out about 6-7 years ago, addressed a pain point as well. Jason Ault: Absolutely. I think tying it into a sensor could definitely alleviate that concern. It also gives you analytics on how much it actually is being used. Jason Ault: Exactly. Let's talk a little bit about AI. It's on everybody's minds these days. Have you looked at that as something that can help support your customers and support your business, or is it something you're just kind of watching? Jason Ault: We're playing with it and watching it. It has not made it to assisting our customers at this point, that something is coming down to the pipe with Signage Live and some of their offerings, where we can do some AI-generated things. But probably the first thing that's going to help our customers is an AI driven chat bot for our support team, to take the load off of them and then see if we can drill down some response and some resolve times. So somebody comes in and if they can get a question answered just by going through the chatbot prompts and delivering a solution or at least some information to them without having to wait for 5-10 minutes for one of your support people, that helps? Jason Ault: Exactly. So that's probably the first thing that we're playing with and, of course, just like everyone, we're playing with it from a marketing and writing perspective. But just still watching it on how we can best utilize it by putting it into production for customer sake. Yeah, my son is heavily into AI to the point where he is doing consulting for some people on what tools to use and everything else, and I've got him doing some work for me, and I've looked at things, and the image generation is interesting, but it's still very weird and surreal in certain respects, and on the writing side, it's great for people who can't write to save their lives, but for people like me, I've been in journalism for 40 years, it's like this stuff is so elemental and it can crank something out in 30 seconds, but it's not very good. Jason Ault: It's definitely still a jumping-off point, but it's gotta have someone of skillset to reread that and fix those mistakes or add in professional tone or the writing tone of the organization. We've talked about headless and AI, obviously. Are there hardware sides of technology that you're watching and thinking it is going to be a big deal going forward? Jason Ault: We've pretty much set in our lane from a hardware perspective. Of course, we watch Direct view of the market that's evolving there. But, we're really just watching the products of our current partners, the big three screen manufacturers, and seeing the products that they are rolling out, coming off the line with, that we can put into the marketplace, but shiny balls and things like that, not really. I try to keep my blinders on so no one gets confused or takes us too far down a rabbit hole. So we try to just keep main hardware partners, and main software partners and run the race. To me, the thing that's going to be interesting is when micro LED gets to a level and maybe complementary technologies or very similar technologies that you start to see, non-traditional display services, whether that's architectural glass or even countertops, that you can start to see content arrive on and be crisp and visible and everything else. Jason Ault: Yeah, I definitely think that can go a long way with micro LED and the cost being affordable at scale for sure. We are getting more architectural requests, flying things on the ceilings, and whatnot. So we're watching in that regard just to see how we can help those architect partners that we talked about earlier on in our chats, fulfill some of their needs, that they design it. When you bump into new customers or potential customers and they ask you, alright what's a good reference account? What's something I could go check out? What do you tell them that you've done? Jason Ault: Yeah. We take a look at obviously, who they are, and if they're talking about quick service, we're pointing them in the line of Biggby Coffee or an up-and-coming chain, Crimson Cup Coffee. If we're talking about retail and malls, we'll take a look at malls for Washington Prime Group, and their 120 malls across the country. When it comes to Directview LED, we've got a couple of convention centers in Columbus and Texas, and then some adjoining hotels that have some direct view installations. If they're looking at cameras, we can tell them to jump into a number of hundred different areas across the country to take a look at. So we're not short on pointing people in the right direction, that's for sure. Okay, if people want to know more about your company, where do they find you online? Jason Ault: They can find us online at coffmanmedia.com or on LinkedIn with our Coffman Media company page. And where's the Coffman coming from? Jason Ault: So, we weren't really creative 13 years ago. So there was a founding family in Dublin, Ohio, the Coffman family, and we decided to make it a regional name play. Fair enough. Is the Coffman family still involved? Jason Ault: No, they were never involved. We just decided to name it after them; they probably don't even know it. Everyone asks, is there a Mr. Coffman who started it? No, there's not. Sorry, it's a boring story. I know, but you can blame it on him. “Coffman did that, but he's gone.” Jason Ault: Good point! Alright, Jason, thank you. Jason Ault: Alright, thanks, Dave. I appreciate it.
Our fancy new video wall is up and about, which means we have the potential to put funny things behind Tim. But for now, we'll stick to focusing on the news from the commercial side of the AV industry. Joining us this week is Event Staging Technical Specialist for Corporate AV George Tucker, Support Analyst for the University of Southern California Adaline Tatum, and newly minted Executive Director for Digital Spaces for UCLA, Joe Way.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
What's a beauty company doing at CES, the most powerful tech event in the world? Find out from the expert, L'Oréal's augmented beauty and tech leader, Guive Balooch. He explains how the best beauty outcomes are far more than skin deep. Advanced engineering and chemistry underpin L'Oréal products so that consumers of all types can look and feel their best. From biotech and synthetic biology to AI and augmented reality, L'Oréal is helping individuals customize how they show themselves to the world. In this episode of CES Tech Talk, you'll discover that: L'Oréal was founded 110 years ago by a chemist. Today, it's the largest beauty company in the world with 35 well-known brands. As the dominant player in beauty-sector accessibility, L'Oréal has applied AI to deliver HAPTA and Brow Magic as counters to limited mobility; these devices, respectively, allow users to expertly apply lipstick and shape eye brows. With six years of AI experience, L'Oréal is now poised to explore generative AI as it continues to develop the future of beauty through science and technology. Moving to the metaverse, L'Oréal recently launched a Microsoft Teams collaboration with its Maybelline brand to explore virtual makeup during conference calls. No physical product needed.
This week Gareth and Ted lose track of time and prattle on for a record amount of time! Sony Playstation Portal, Hyper X Cloud III, that Windows 11 update, Google Lacros, the Atari 2600+, Lenovo Legion Go, the wonder that is Tdarr and the Asus Zenfone 10 are touched on alongside the posability of Oppo being dumped by the UK? With Gareth Myles and Ted Salmon Join us on Mewe RSS Link: https://techaddicts.libsyn.com/rss Direct Download iTunes | Google Podcasts | Stitcher | Tunein | Spotify Amazon | Pocket Casts | Castbox | PodHubUK Feedback, Fallout and Contributions ------------------ Harry Myhre (“Myree”) on Beam Global …a company from San Diego, California has built a stand alone EV charger that could be installed anywhere. This charger doesn't need to be connected to the grid (mains?). It has a giant solar panel that acts like an umbrella over the car. The user pulls up, plugs in and charges their vehicle. Great for those with sun, I guess! Harry Myhre (“Myree”) on The first wireless hi-res headphones with UWB will arrive in 2024 Tdarr Synology Hardline on the hardware The new HyperX Cloud III wireless headset lasts an insane 120 hours on a single charge Anker's new cheap ANC headphones do what Sony's don't and deliver lossless sound Corsair's first standing desk is a huge and expandable all-in-one Samsung Galaxy Tab A9 certified, benchmarked, and pictured in the wild Lenovo Intelligent Voice Mouse Sony Launches New Audio Gear Under "Pulse" Branding Geekom unveils first mini PC equipped with a 13th-gen Core i9 processor Samsung Galaxy Tablets get One UI 5.1.1 update Khadas Mind portable workstation review - the coolest mini PC I've ever seen One UI Watch 5 has started rolling out to some Galaxy Watch 5 users Google announces October 4th event for Pixel 8 and Pixel Watch 2 Google Pixel 8 could join the iPhone 14 in ditching the physical SIM for good The Google Pixel 8 could get iPhone-like software support Google's Chrome Has Taken Over the World Phone Zone Oppo Find N3 Flip adds telephoto camera and outer display apps, launching globally 'soon' - Find N2 Flip vs Find N3 Flip Vodafone, EE and Carphone no longer selling Oppo and removing Oppo stuff from their shops Tecno Phantom Ultimate Rollable Smartphone TCL unveils its first NxtPaper phones with eye-care technology, including 4G and 5G versions Asus says Zenfone 10 won't be the end of the series, 'strong commitment' to smartphones ---------- Sony Xperia 5 V is official with larger main camera sensor Sony Xperia 5 V - Full phone specifications Sony Xperia 5 V review - GSMArena Written Review Sony Xperia 5 V review - GSMArena YouTube Review The Fairphone 5 is here, and it's the sleekest repairable phone yet The Name of the Game Atari 2600+ retro games console unveiled Super Mario Bros. Wonder hits Nintendo Switch October 20th! Lenovo Legion Go hands-on: A more Switch-like handheld gaming PC Flap your trap about an App YouTube and the music industry embrace solidarity under the looming threat of AI Optional Windows 11 update makes it easier to change default apps Microsoft Teams will no longer be a part of Office for some users - in the EU Dropbox kills its unlimited cloud storage option because people kept abusing it Microsoft quietly ends unlimited cloud storage option on OneDrive Google Messages could bring satellite texting to 150+ countries at launch Google Gallows & Chrome Coroner ChromeOS 116 release adds several new Chromebook features - including Lacros New Chromebooks could get a wireless upgrade UWB to make Bluetooth a thing of the past Google Photos rolls out 'new editor' redesign on the web Gmail ‘Verify it's you' prompt appears with ‘sensitive actions' YouTube Music to support subscribing to podcasts via RSS Google Keep might soon let you easily sort your notes Hark Back Astro Shooter Pinball Bargain Basement: Best UK deals and tech on sale we have spotted SoundCore Space One - they were supposed to be £99 on release but they're £89 CORSAIR iCUE 4000X RGB Tempered Glass Mid-Tower ATX PC Case - 3x SP120 RGB ELITE Fans - iCUE Lighting Node CORE Controller - High Airflow - Black Now: £94.96 RRP: £142.99 A Page of Samsung Bargains - didn't know they did a Smart View Case for the S23. Tempting! Kingston DataTraveler Exodia DTX/128GB Flash Drive USB 3.2 Gen 1 - with Protective Cap and Keyring in Multiple Colours - Only £7.79 Lemorele 13 in 1 USB C Docking Station Dual Monitor,USB C Dock USB C Hub Multiport Adapter Triple Monitor to 2 HDMI 4K,RJ45,VGA,4 USB 3.0/2.0,USB C 3.0,PD,SD/TF,3.5MM for Lenovo,Surface,MacBook Laptops - blah, blah £37.99 down to £32.29 - 15% Voucher = £27.44 UGREEN 65W USB C Charger Plug 4-Port GaN Type C Fast Charging Wall Charger Supports PD 65W/45W - Now £31.99. RRP: £39.99 Crucial X8 2TB Portable SSD - Up to 1050MB/s - PC and Mac - USB 3.2 £86.99 from £208.99 - lowest ever? Anker USB C Charger, 65W 4 Port PIQ 3.0&GaN Fast Charger Adapter, PowerPort Atom III Slim Wall Charger with a 45W Power Delivery Port - Now £28.99 RRP: £36.99 Main Show URL: http://www.techaddicts.uk | PodHubUK Contact:: gareth@techaddicts.uk | @techaddictsuk Gareth - @garethmyles | Mastodon | garethmyles.com | Gareth's Ko-Fi Ted - tedsalmon.com | Ted's PayPal | Mastodon | Ted's Amazon | tedsalmon@post.com YouTube: Tech Addicts
Step into the extraordinary world of digital nomadism with my wanderlust-filled guest, Megan Hargroder. Megan, a seasoned digital nomad, has been living out of her suitcase and working from the picturesque locales of Europe for the past eight months. Join us for a riveting conversation that explores the exhilarating freedoms and intricate challenges that come hand-in-hand with her unique lifestyle. Navigating time zones, hiring international talent, managing remote work, and maintaining cyber security are just a few of the topics we delve into. We also touch upon the fascinating subject of managing a virtual team of assistants, specifically from the Philippines, and how to evolve a contractual role into a full-time position. You'll be riveted as Megan shares the secret to maintaining a secure online presence while globe-trotting and highlights the hidden benefits of a WeWork All-Access membership. Ready to embrace the digital nomad lifestyle? Get an insight into Megan's tech arsenal as she reveals how she stays connected with the help of Airalo, a virtual SIM card app. Plus, learn about the magic of automation and outsourcing, and how these can free up your time for, well, more freedom! And as a cherry on top, we even touch upon the importance of a systematic onboarding process and learning from mistakes. So, buckle up for an episode that's brimming with insightful takeaways, hilarious anecdotes, and trailblazing ideas! In this episode, you will hear: Challenges of Working Remotely While Traveling Using Airalo for Unlimited Data Abroad Exploring Options for Accessing Data Abroad Importance of Slack in Communication Supercharged CEO Using Slack for Client Communication Resources from this Episode General Resources Click for a list of the Best Tech Tools for Lawyers Subscribe to: The 80/20 Principle Check out my Law Firm Systems Intensive Join: '80/20 Inner Circle' (valuable business insights for small firm owners) Read: The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch Get my new email course: ChatGPT for Lawyers (it's free) Megan's company website (a digital marketing agency helping solo/small firm lawyers) ExpresssVPN (Virtual Private Network service, link to 30-day free trial) Airalo (app & services for using virtual SIM cards, aka eSIM) - use this code to get $3 off your first purchase: ERNEST3504 World Clock app (for time zone management) FIO (browser tool for time zone management) Slack (communication tool for remote teams) Microsoft Teams (alternative communication tool for remote teams) Joey Vitale program that teaches outsourcing skills Loom (video communication tool) VideoAsk (video communication tool) Google Suite (mentioned as a potential alternative to Slack or Microsoft Teams) WeWork (shared workspace provider) Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to Our Sponsor Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
You don't want to do blocking on STIR/SHAKEN data. We're not there yet. That's the big message in this podcast. Mark Lindsey at ECG tells us that, “You don't want to cause an Earthquake by doing the right thing.” Mark and his team consulted with their colleagues at Microsoft Teams, and our relationships at major STIR/SHAKEN software providers Neustar (part of TransUnion), TransNexus, and Sansay. This gave them insight into the data and wisdom of many engineers and managers at major service providers and at software firms. The undisputed result is this: Every expert recommends against blocking based on SHAKEN data available today. Now this was a little surprising: the very companies that are most likely to benefit from using the STIR/SHAKEN data are saying "woah -- you have to hold off!" This podcast gives us a first look at longer presentation Mark will make: SHAKEN without the EARTHQUAKE" to be presented at SIP Forum's SIPNOC meeting, September 12-14, 2023, in Herndon, Virginia. We learn more about ECG's approach to this situation. ECG gives Service Providers the temporary experts they need to make their networks effective and compliant for all kinds of Voice Service Provider projects. It's critical for Service Provider leadership to audit to verify STIR/SHAKEN implementation is working. And if you're relying on a Third-Party Certificate company to sign your calls for you, there's every reason to believe that practice will be blocked by the FCC soon. You need a way to protect your customers against spam calls, without creating an outage when you do it. ECG can work with your engineering team to find and implement protection against spam calling. If your calls are flowing through TDM-only PSTN Gateways, many of the calls made by your customers will likely be labeled as "Spam Likely." You need to look at ways to get better SIP interconnection to protect your customers and your core business.
Guest: Yan-David Erlich, COO and CRO of Weights & BiasesAfter starting four companies, Yan-David Erlich had found happiness and success as a GP in Coatue's venture fund — but then, after investing in the AI developer platform Weights & Biases, he realized the time was right to get back into operating. That was not a decision he made lightly, consulting with his wife before he became the startup's COO. The challenges of entrepreneurship get easier, he explains, when you have a supportive partner in your corner. That's why he believes he could roll with the loss of his home or his job or his money — but not her. In this episode, Yan-David and Joubin discuss Snowflake vs. Amazon, Slack vs. Microsoft Teams, Donald Trump, charting your own destiny, regret minimization, alternate selves, Michael Dearing, chips on your shoulder, Google Glass, industrial sales, the AI & ML window, hairball problems, fixing giant messes, and fighting a bear.In this episode, we cover: The advantage of speed (01:06) Competing against a massive business (05:24) Idiocy and secrets (09:45) Yan-David's past companies (12:34) His philosophy on life (17:17) Leaving LinkedIn (22:14) Anxiety and regret (26:27) The failure of Happiness Engines (34:43) Why Yan-David left Parsable after five years (38:05) Coatue's venture fund (46:13) Weights & Biases and the ML moment (48:08) Why AI is still underhyped (51:05) From investor to board member to COO to CRO (55:20) Being a good lieutenant (58:51) The hidden costs of operating (01:01:33) Successful entrepreneurs and happy relationships (01:05:55) Who Weights & Biases is hiring & what “grit” means to Yan-David (01:10:26) Links: Connect with Yan-DavidLinkedIn Connect with Joubin Twitter LinkedIn Email: grit@kleinerperkins.com Learn more about Kleiner Perkins This episode was edited by Eric Johnson from LightningPod.fm
This week, I am sharing a few ideas you can use to get some time back for the things you want time for. You can subscribe to this podcast on: Podbean | Apple Podcasts | Stitcher | Spotify | TUNEIN Links: Email Me | Twitter | Facebook | Website | Linkedin 7 Tricks That Save Me 16.3 Hours Per Week Email Mastery Course The Working With… Weekly Newsletter The FREE Beginners Guide To Building Your Own COD System Carl Pullein Learning Centre Carl's YouTube Channel Carl Pullein Coaching Programmes The Working With… Podcast Previous episodes page Episode 289 | Script Hello, and welcome to episode 289 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein, and I am your host for this show. Do you ever wish you had more time each day? Not necessarily time for more work, but just time to do what you want. Many years ago, this is how I felt. I wished there was more time for doing the things I wanted. I looked at my heroes from the past—being able to come home from a hard day in the factory physically exhausting themselves, to spend the evenings in a garden shed inventing the future. People like Frank Whittle (inventor of the jet engine) and James Dyson, the inventor of the bagless vacuum cleaner. I often wondered how they were able to do it. It then dawned on me that we are not able to make more time; that is fixed. People like Frank Whittle, James Dyson, Marie Curie and others had the same amount of time you and I do. However, what these people did was decide what they would and would not do with their time so they could maximise what they had doing the things they loved doing. Is that not possible for you? Could you decide what you will and will not do with your time? Are you currently doing some things that may not be conducive to what you really want to do? Well, this week's question had me thinking more about this, and the results of that thinking are all in this podcast. So, to get us started, let me hand you over to the Mystery Podcast Voice for this week's question. This week's question comes from Patrick. Patricks asks, Hi Carl, I've often wondered if you have any tips on making better use of your time. Is there anything you do that saves you time each day or week? Hi Patrick, thank you for your question. I must confess that your question was the inspiration behind the video I posted on YouTube last week on how I can save around 16 hours each week following a few simple practices. Now, I should point out that some of what I will talk about here may not work for you, how they work for me, but that does not mean they definitely won't work for you. You can modify them so that do work. All I ask is you keep an open mind and see how you could adopt them into your life. First up. Always have a plan for the day. I know; I have spoken about this a lot. But it just saves you so much time. It stops you from being dragged off doing unimportant things and keeps you focused on what needs to be done. Now, I am not suggesting you plan out every minute of the day; that would be impractical and never works. Instead, what I am suggesting you plan out what must be done. The things that need to be done and tasks that will prevent bigger problems in the future. When you start the day, know what you will do and when you will do it. For example, today, I had a few calls this morning, so I kept my morning free for calls. This afternoon, this script was to be written. Now, it did not matter when precisely I would write this script; all I decided was I would write this script before taking my dog out for his walk. Beyond that, the only thing that was planned was an hour for responding to my emails and messages and more calls this evening. The problem you will have when you don't have a plan is your day will be hijacked by fake urgencies and emergencies from other people. Fake because you will grab onto anything to avoid having nothing to do. Having a plan focuses you and ensures that what you do is relevant to your goals, projects and areas of focus. All this saves you time because what you do each day is moving the right things forward so they get done on time and without a lot of fuss. And you are not wasting time trying to decide what to do. The next tip is to reduce the number of channels you are contactable through. I found it amusing a few years ago when everyone was getting excited about apps like WhatsApp, Microsoft Teams and Facebook Messenger. At the time, I could not understand what all the fuss was about because we already had email, and text messaging was great. You could see what would happen when groups in these new apps were created. Instead of a conversation with one person, there were going to be conversations with numerous people, which meant a message thread would be constantly updating; to catch up with what was going on, you had to scroll back and read through everything. WOW! The time wasting that happens now because of these so-called marvellous inventions. The best tip I can give you is to avoid these groups as much as possible. I am proud to say I am not a part of any group—well, there is one. I still teach an English class, and the four students in that group and I have a group chat where we can communicate our absences. But that's it. Sadly, companies have now jumped on this bandwagon and forced employees to be a part of a Teams or Slack group. Now bosses can constantly check in with you, asking for updates and requesting you do things. And, of course, because our boss expects us to be reading these messages instantly, we have to drop everything to confirm we have received the message and are working on it. If you want to be productive, being a part of all these channels of communication will destroy any chance. Aside from the attention switching cost, which can be high, it means you are losing as much as three to four hours a day just checking, confirming and replying to these messages. You need to find a way to remove yourself from these groups or have a set time each day for dealing with them. For instance, if you are part of a work group chat, perhaps you could check and deal with messages twice a day. Mid to late morning and mid to late afternoon. Don't worry, your team and boss soon learn your patterns, and once they are used to it, they are unlikely to bother you. This is one of those that you may be saying to yourself that would be impossible for me. Perhaps, but have you tried? Have you considered a different way from the way things are working right now? Or are you happy losing as much as three to four hours a day? I will leave that one with you. Here's one I began using around ten years ago that has saved me hours and hours. Eat the same thing every day. Now, I know with this one, most of you will immediately say, “NO WAY!” But I am going to say it and let you decide if it could work for you. Eat the same things every day. Okay, I better explain. First, I am not a foodie. Food doesn't excite me, and I see it only as fuel. If you are a foodie and love trying new and exciting things, this tip will not work for you, and I would not suggest you change. However, here's how it saves time. As I have been eating pretty much the same thing every day for the last ten years or so, I have learned the fastest and most efficient way to cook my meals. It is also easy to ensure I have all the ingredients in stock at home, and I know how long it takes to cook, eat and wash up afterwards. This means I can use meal times as stakes in the ground for my day. I do intermittent fasting, so my meal times are 11:00 AM for breakfast and 6:00 PM for dinner. So, I have a two-hour session of work in the morning before breakfast, and at 4:30 PM, I stop whatever I am working on for an hour to deal with my communications. After dinner, I have another ninety minutes of work before my evening calls begin. The biggest time saving here, though, is I do not need to waste time each day trying to decide what to eat or negotiating with my wife about what she wants. She's more of a foodie and likes to prepare her own meals, and she eats at different times than me. She also does intermittent fasting, but because her mornings are always busy, her eating window is from 2 pm to 10 pm. We do eat together on Saturdays, though, and I will eat whatever we decide to eat that day. That's my cheat day. Next up, use a scheduling service. This will save you so much time and put you in control of when you are available for meetings. Now, I know not all of you will be able to do this because your work calendar is controlled by other people. But, if you work with clients, this will be a huge time-saving for you. Scheduling services allow you to allocate slots of time when you are available for meetings, and your clients and colleagues can schedule times with you that are convenient for them as well as you. Using a scheduling service means you are not going back and forth trying to find a mutually convenient time; instead, the other person can choose a time, and it will be automatically booked on your calendar. And no, people do not find it rude. Everyone I work with finds it much more convenient because they get to choose and schedule a meeting with you when they are ready rather than wasting time either calling, messaging or emailing you. Now what about finding time for those side hobbies, the things you want time for? How do you find time for that? If you study people like Frank Whittle, Marie Currie or James Dyson, you will discover they made time for their hobbies. Now, for Marie Currie, there was no TV, and TV was a rare thing during Frank Whittle's early life. In those days, people found their own entertainment. There are times in the day when you have complete control over what you do. I remember when I was watching a lot of Gary Vaynerchuk's YouTube videos, and he preached you should use 11 PM to 1 AM as your development time—when you worked on your “side hustle”. Today, the word “side hustle” has gone out of fashion somewhat and in many ways, that's probably a good thing. But as usual, when something goes out of fashion, we throw everything away when there may be some grains of value in it. For example, I use the late evening for studying. Sometimes I will read; other times, I will watch educational videos on YouTube. It depends on what I feel like learning. But for me, that study time is precious. It helps me to wind down at the end of the day, and while I am not doing this too late, usually around 10:30 pm to midnight, it still gives me some quiet time for things I am interested in. However, I like to watch some TV shows, and I reserve them for Saturday nights. This way, I have something to look forward to and can relax. So these are just a few of the less common ways you can save yourself time. There are a few more in my latest YouTube video; I'll link to that in the show notes for you. But to give you a flavour, there are chunking similar tasks together, getting outside to do your thinking and decision making and finding the process, not the project. Hope these help, Patrick and thank you for sending in your question. Thank you to you, too, for listening, and it just remains for me now to wish you all a very, very productive week.
It's our 300th episode. To celebrate we are wearing cake, talking Python in Excel and giving all of your users a free 60 day trial of Teams Premium. OK, the trial is included in Microsoft 365 and we didn't organize it. But it was nicely timed. Darrell and Daniel cover: - Web links from Microsoft Teams chats to open in Microsoft Edge Teams chat will open side-by-side with link - Preview: Python in Excel - Inking Support Coming to the New Outlook - Workflows replacing Connectors within Microsoft Teams channels menu - Teams Premium Trial - OneDrive and SharePoint: Colored Folders - Outlook: Disallow Reactions on Specific Emails Join Daniel Glenn and Darrell as a Service Webster as they cover the latest messages in the Microsoft 365 Message Center. Follow us! Twitter - Facebook - LinkedIn Check out Daniel and Darrell's own YouTube channels at: Daniel - https://youtube.com/DanielGlenn Darrell - https://youtube.com/modernworkmentor
Join Jedi News' James Burns in a Q&A session with Jing Houle, Brand Manager, and Chris Reiff, Design Manager, both part of Hasbro's Star Wars Team, to discuss the The Ghost HasLab and the recent SDCC reveals, with Paul from Mint in Box, John from SWTVC, and Volker from StarWars-Figuren.com. Email us at podcast@jedinews.com with your comments, views and opinions to be a part of the show. Recorded on Microsoft Teams on August 24th, 2023 Show Notes: - • Star Wars The Vintage Collection HasLab The Ghost • Watch Ahsoka on Disney+ • Donate to Rancho Obi-Wan
This episode of This Week in Enterprise Tech discusses the latest issues around AI, including legal implications, security concerns, and practical applications. Lucid Software Chief Product Officer Dan Lawyer joins hosts Curt Franklin, Brian Chee, and Oliver Rist to explain how Lucid's visual collaboration tools aim to improve teamwork through integrating AI capabilities. Recent phishing campaign targeting Zimbra customers in over a dozen countries AI requiring changes to data center heat dissipation strategies Verizon expanding 5G coverage using newly available C-band 5G spectrum White House again telling executive branch to take cybersecurity seriously Potential NY Times lawsuit against OpenAI over ChatGPT training on copyrighted content Lucid Software's Chief Product Officer Dan Lawyer explains how Lucid's visual collaboration tools aim to improve teamwork through integrating AI capabilities, and streamlining the HR onboarding process. Hosts: Brian Chee and Curtis Franklin Co-Host: Oliver Rist Guest: Dan Lawyer Download or subscribe to this show at https://twit.tv/shows/this-week-in-enterprise-tech. Get episodes ad-free with Club TWiT at https://twit.tv/clubtwit Sponsors: GO.ACILEARNING.COM/TWIT panoptica.app
This episode of This Week in Enterprise Tech discusses the latest issues around AI, including legal implications, security concerns, and practical applications. Lucid Software Chief Product Officer Dan Lawyer joins hosts Curt Franklin, Brian Chee, and Oliver Rist to explain how Lucid's visual collaboration tools aim to improve teamwork through integrating AI capabilities. Recent phishing campaign targeting Zimbra customers in over a dozen countries AI requiring changes to data center heat dissipation strategies Verizon expanding 5G coverage using newly available C-band 5G spectrum White House again telling executive branch to take cybersecurity seriously Potential NY Times lawsuit against OpenAI over ChatGPT training on copyrighted content Lucid Software's Chief Product Officer Dan Lawyer explains how Lucid's visual collaboration tools aim to improve teamwork through integrating AI capabilities, and streamlining the HR onboarding process. Hosts: Brian Chee and Curtis Franklin Co-Host: Oliver Rist Guest: Dan Lawyer Download or subscribe to this show at https://twit.tv/shows/this-week-in-enterprise-tech. Get episodes ad-free with Club TWiT at https://twit.tv/clubtwit Sponsors: GO.ACILEARNING.COM/TWIT panoptica.app
This episode of This Week in Enterprise Tech discusses the latest issues around AI, including legal implications, security concerns, and practical applications. Lucid Software Chief Product Officer Dan Lawyer joins hosts Curt Franklin, Brian Chee, and Oliver Rist to explain how Lucid's visual collaboration tools aim to improve teamwork through integrating AI capabilities. Recent phishing campaign targeting Zimbra customers in over a dozen countries AI requiring changes to data center heat dissipation strategies Verizon expanding 5G coverage using newly available C-band 5G spectrum White House again telling executive branch to take cybersecurity seriously Potential NY Times lawsuit against OpenAI over ChatGPT training on copyrighted content Lucid Software's Chief Product Officer Dan Lawyer explains how Lucid's visual collaboration tools aim to improve teamwork through integrating AI capabilities, and streamlining the HR onboarding process. Hosts: Brian Chee and Curtis Franklin Co-Host: Oliver Rist Guest: Dan Lawyer Download or subscribe to this show at https://twit.tv/shows/this-week-in-enterprise-tech. Get episodes ad-free with Club TWiT at https://twit.tv/clubtwit Sponsors: GO.ACILEARNING.COM/TWIT panoptica.app
This episode of This Week in Enterprise Tech discusses the latest issues around AI, including legal implications, security concerns, and practical applications. Lucid Software Chief Product Officer Dan Lawyer joins hosts Curt Franklin, Brian Chee, and Oliver Rist to explain how Lucid's visual collaboration tools aim to improve teamwork through integrating AI capabilities. Recent phishing campaign targeting Zimbra customers in over a dozen countries AI requiring changes to data center heat dissipation strategies Verizon expanding 5G coverage using newly available C-band 5G spectrum White House again telling executive branch to take cybersecurity seriously Potential NY Times lawsuit against OpenAI over ChatGPT training on copyrighted content Lucid Software's Chief Product Officer Dan Lawyer explains how Lucid's visual collaboration tools aim to improve teamwork through integrating AI capabilities, and streamlining the HR onboarding process. Hosts: Brian Chee and Curtis Franklin Co-Host: Oliver Rist Guest: Dan Lawyer Download or subscribe to this show at https://twit.tv/shows/this-week-in-enterprise-tech. Get episodes ad-free with Club TWiT at https://twit.tv/clubtwit Sponsors: GO.ACILEARNING.COM/TWIT panoptica.app
From Gen Z to Millennials, Generation X to the Silent Generation, all the way to Boomers – has there ever been a time when members of so many generations shared space in the workforce? In this episode we talk about how the generations and work together and learn from each other. Transcript Talking About My Generation That Solo Life Episode 211 Michelle Kane (00:17): Thank you for joining us for this episode of That Solo Life, the podcast for PR pros and marketers who work for themselves like me, Michelle Kane, with VoiceMatters, and my wonderful co-host, Karen Swim of Solo PR Pro. How are you? Karen Swim, APR (00:32): Hey, Michelle. I'm really, really great. One day we are going to have to put together a video of our bloopers, which includes one this morning , and put it on YouTube so that people can have a good laugh with us. Michelle Kane (00:45): That's right. That's right. Because, you know, as super polished, as we always sound here, , it's not always the reality. And you know what? That's okay. Life is messy, and we're going to talk about that a little bit today. We're focusing on the generational divide and how sometimes, especially if you are in an office or if you work on a team with everyone ranging from Gen Z all the way up to Boomers, you know, sometimes work styles differ, tech appreciation differs. And not to be ageist, because I think sometimes that flows both ways. I've encountered supremely tech savvy Boomers, and I've also encountered not so native Gen Zers, because we all have adapted and used that kind of thing. Things from the tech world in our own way and just, just really work styles. Our experiences inform what we bring to anything and sometimes in the workplace that is intensified. So, we're going to dig in a little bit on this today. Karen Swim, APR (01:46): Yeah. You know, the reason that this topic is so important is because we do, we have like all of these generations in the workforce. And that's crazy, right? I don't remember when I was the age of our Gen Zers, and at the start of my career, I honestly don't remember this many generations being employed at the same time. So times have really changed. And I know that as someone who is nearing the end of my career, it's sometimes difficult to adapt your style. It does take work. It takes being open and flexible, and there are things that we know, knowledge that we have, experiences that we have that can sometimes be frustrating when it seems like we're not being heard or we're not being valued. And I imagine that honestly is true of every generation. So, we all share that. We all want to be heard, we all want to be valued in our work, but as solo PR pros, you know, we're dealing with clients. And so we're in a bit of a different position in that we're not directly managing all of these generations, but we are corralling all of these generations, and we have to communicate internally across the divide. And so, it's well worth it to understand kind of what motivates them. Michelle Kane (03:16): Very, very true. And I don't know, I try to look at it this way, right? Just with communicating in general, in a professional setting, I like to vibe off of, well, how are they communicating with me? Are they leading with email or do they prefer hopping on a Zoom, or are they phone call oriented, or are they text oriented? , which I will reserve for a precious view, , because I know for me, having to bop around different screens makes me crazy in the head. But that's also why I have a texting app in my browser. So I guess that also speaks to how we make our own accommodations within that realm too, to work in the best way we can while bridging and meeting them where they are. Karen Swim, APR (04:13): And I think it's really important, obviously we want to always be client friendly, but in terms of being really inclusive when it comes to generational preferences, I think it's also important to talk about these things as part of your onboarding process and really solidify what channels you're going to communicate through. Because to your point, I end up with people that use Microsoft, Microsoft Teams, people that use Slack, and so you can have things coming in and scattered directions. And so it's important for us to say what really works for us, and to talk with clients and negotiate that right up front and explain why. Because we want to have the communication streamlined. We don't want to have to look a lot of different places. And maybe those conversations should include like, what's the best way for quick questions and messages? And then for everything else that you need to have - history attachments, that type of thing - usually email does function better for that. So have that conversation. Don't make assumptions because a person is a certain age that they're going to have a certain preference, because while there are these big buckets for things, that's not always true. You know, I don't really line up with the generation that I was born in, in many, many things. , I line up with the generation that comes after me more. And I know that that's true of many people. Michelle Kane (05:48): Yeah, that's very true. And you know, a lot of times too, it's, I think especially as communications professionals, sometimes we bat around so many ideas in a session that we might forget. I always love to follow up somehow in writing, whether that's a Slack message or an email just to say, “Hey, here's what we talked about, blah, blah, blah, blah.” But like you say, that comes with the onboarding process and of just agreeing how we're going to work together. You know? And I don't know, I, I don't like to say that I'm blind to the generations because they definitely bring different things to the table. But I like to always adopt a person-first attitude over, oh, you're young, you'll do, you know, I'm not the person like, you young people, go set the timer on the thing. I don't understand it. , I try not to be “get off my lawn,” although I have had moments in the past. But to their credit, in those instances they were put in an environment that they just were unprepared for. They were unprepared for how working in an office worked and that really wasn't their fault. That's not the background they came from. And so that's a real thing that many of us may encounter along the way. Karen Swim, APR (07:08): I think, you know, one of the things that I find the most challenging about working with so many generations is that everyone has these perceptions about the other generation. And sometimes everybody can be negative about everybody. So yeah, you have a younger generation and I want to speak to Gen Zers, just because a person is of a certain age, please don't discount them and please don't devalue what they have to offer. Being older with more experience doesn't mean that you don't understand things and how they work now. So sometimes I feel like you're shoved to the side because of your age. We know that ageism is a very real thing. I know people that are older who have been laid off and very much are still in the prime of their working years that are not being given jobs because they are too experienced. And we all know that that's code for being of a certain age or just flat out, you know, you interview with somebody that is 30 years younger than you and they look at you differently. So I would encourage younger workers to open up their minds and to have a more positive attitude and accept that just because someone is not your age doesn't mean that they're not with it, that they don't understand the trends, that they can't do their job, that they're going to be stuck in the mud or inflexible, that older workers have something to offer too. And by the way, older people really want to contribute to the workforce. And for many of us, again, that time in our life, because we've lived longer than you have, we've hit that point. These are our prime working years. Michelle Kane (08:57): And we Karen Swim, APR (08:59): You on the other end of the spectrum. Sorry. Michelle Kane (09:01): No, no. Karen Swim, APR (09:02): On the other side of the spectrum we can sometimes have an attitude of either feeling like you have to guide the younger workers and you can discount what they don't have in your experience and not take seriously their approach or their ideas. And so I think for all of us, I would say let's start from a place of respect, mutual respect, and treat everybody as a colleague and as a professional. Hear one another out, listen, even when it may be different than the way we do something, because that's going to make work better for all of us. Michelle Kane (09:39): Yeah. I couldn't agree more. And leave your perceptions at the door, you know, to your point on the older quote unquote older workers. We've seen the things, you know, we've seen a lot of rodeos and sometimes, you know, we could say, okay, this is probably going to go this way. It's not presuming that, oh, you just don't know. And I think too, I think all of us along with our perceptions have to sometimes check our attitudes. And it, it could be something that we say without realizing it, or it just comes out of our mouths. We go, oh, didn't mean to say it that way, , but you know, at the end of the day, we're all human and stuff happens. But, I agree, it is wild to think that there are at least, goodness, what - five different generations all in the workforce at one time. Karen Swim, APR (10:30): Yeah. Michelle Kane (10:31): That is wild. It is just wild to think about. And it's kind of exciting, like, rather than look at it as, “Oh no, we're not going to get along.” It's kind of cool. Right? I mean, can you imagine really at what time do we have the opportunity to bring not only a breadth of experience, but also fresh minds and ingenuity all together? How cool is that? Karen Swim, APR (10:58): And I think we can look and say the things that we built, it's really exciting to see it through someone else's eyes. To do it in a new way and to see how we can keep improving and keep moving the profession forward. It can be difficult for us when we do have those clients that have the wrong attitude and view older workers as not up to the task because of our age, but then vice versa. You know, I know that younger people probably feel the same, that they are also unfairly judged sometimes by their youth. And so I think we have to work together as generations to make sure that we are not being discriminatory towards anyone because of age. That we truly are all working towards inclusivity and judging each individual their merits. Michelle Kane (11:55): Yeah. And so how, what are some ways that we can do this as solos? Of course, the easy one is get an intern. The Philly PR Association that I belong to, we're working really hard on this. We have a board level position that is focused on college relations. And it's not just, “Hey, kids come to our event.” It's really looking at ways to interact with these young professionals just entering the profession and creating that relationship. Because we know we all benefit from it. So however that works for you in your solo world, try and seek that out. Sometimes as a solo shop who probably works out of a home office, you may be reluctant to bring an intern on thinking, well, goodness, it's not like they're going to come and sit in my kitchen every day. But there are ways to engage with an intern where that doesn't have to be the case. You don't have to give them a little cubicle next to the copier that doesn't exist because you're not in a traditional office. Karen Swim, APR (13:01): In addition to hiring an intern or bringing on somebody that's a different generation or mentoring. I think also when you're in a situation where there is someone of a different generation, make time to get to know that person and what they care about. And I say that's true of everybody. For me, that's part of my client relations is that I definitely want to understand what's important to the company, what the goals are, what they need. But on an individual level, with every contact at the clients, I really want to understand what's motivating them, what's important to them, what are the things that you're trying to accomplish in your job, because that allows you to really establish that one-to-one connection. And so I think that that is really important. Detroit PRSA is doing an event where they're combining baseball with mentoring the younger professionals that I thought that that was a very cool thing. So maybe you want to get involved in PRSSA too, the student chapters of the PRSA, they are sitting right alongside professionals and learning things. And it's really very valuable for students that are still in college who want to go into the communications field. So yeah, I encourage older workers to, to, you seek out mentoring opportunities. I encourage younger generations to seek those out as well and to be willing to be mentored. But I encourage us all to just be kind, respectful and understand that everyone has something to contribute. Michelle Kane (14:48): I agree. You know what, be a good person is basically our message today. Karen Swim, APR (14:55): I know Solos do that day in and day out. I think that we want to just continue to motivate you to keep doing what you're doing and spread it because while we in the communications field know and practice this, the world around us doesn't always, and so Michelle Kane (15:14): Yeah. Not so much . Karen Swim, APR (15:17): Let some other people in because unfortunately everybody hasn't gotten that memo. Michelle Kane (15:25): Yeah, yeah. So, as we do in many ways blazing the trail lead by example and you know, if enough of us start doing that or continue to do it, there will have to be some kind of ripple effect. I firmly believe that. And I also believe that you are wonderful if you're choosing to spend some time with us today and listen to us, please do share it around. That is probably the nicest thing you could do for us, is to share our content and tell a friend and check us out at soloprpro.com. And until next time, thank you for listening to That Solo Life.
What if we told you that Viva Amplify is coming to Viva Suite and Employee Communications & Connections subscribers in September? Would you be excited to plan your first communications campaign with it? What if we said Amplify can also be used by anyone who would like to send communications across multiple channels in your organization? Would you be open to sharing it? Daniel and Darrell discuss this and how the new Stream web part will be used to present videos stored in SharePoint and OneDrive. Darrell and Daniel cover: - Microsoft Viva: Viva Goals: Admin Option to Enable/Disable sharing to Microsoft Teams in Viva Goals - Walkie Talkie AutoConnect Feature Update - New Stream (on SharePoint) web part release - Backfill Viva Amplify - Announcing Microsoft Search Answer Analytics - Optimized Multifactor Authentication text message delivery through WhatsApp This week's sponsor - European SharePoint, Office 365 & Azure Conference https://www.sharepointeurope.com Join Daniel Glenn and Darrell as a Service Webster as they cover the latest messages in the Microsoft 365 Message Center. Follow us! Twitter - Facebook - LinkedIn Check out Daniel and Darrell's own YouTube channels at: Daniel - https://youtube.com/DanielGlenn Darrell - https://youtube.com/modernworkmentor
Dave Baggett from INKY joins Dave to dive into the latest phishing trends and discuss a broader view of how AI is being used by both the good guys and the bad guys. Joe's story this week dives into the APT with an entirely too cool name, Midnight Blizzard, that has been conducting targeted social engineering towards the popular Microsoft Teams. Dave's story this week follows a Facebook Market user who dodged one scam, just to fall right back into another one. Our catch of the day comes from listener Mauricio who writes in an shares a funny voicemail regarding a "potential W-2 refund." Links to stories: Midnight Blizzard conducts targeted social engineering over Microsoft Teams Seller dodges Facebook Marketplace scam only to fall into another trap Have a Catch of the Day you'd like to share? Email it to us at hackinghumans@thecyberwire.com or hit us up on Twitter.
Chip started using Teams at work and is a big fan of Dutch Bros. Cern saw Meg 2 and provides his review.
Immobilien verschenken und Vermögensübertragung: Steuerstrategie optimieren Lars Klebula entwickelt mit Unternehmens- und Immobilieninhabern eine zukunftsorientierte nachhaltige Strategie, mit der sie Steuern sparen und ihr jährliches Nettoeinkommen dauerhaft erhöhen können. Er ist Steuerberater und bildet sich als Fachberater für Unternehmensnachfolge (DStv e.V.) und Zertifizierter Testamentsvollstrecker (AGT e.V.) regelmäßig in den Fachgebieten der Vermögensübertragung/Nachfolge sowie der Testamentsvollstreckung weiter. FUNDIERTE STEUEROPTIMIERUNG UND NACHLASSREGELUNG FÜR UNTERNEHMER UND IMMOBILIENBESITZER – heute schon sicher aufgestellt sein für die Zukunft – Darum ist eine Steuerstrategie zur Vermögensberatung zwigend notwendig STEUEROPTIMIERT ÜBERTRAGEN UND DIE STEUERBELASTUNG FÜR ERBEN REDUZIEREN Ihr Vermögen übersteigt die steuerlichen Freibeträge für Ihre Erben? Durch Steuereinsparungen einen höheren Vermögenszuwachs erreichen Sie möchten umfangreichen Immobilien- oder Unternehmensbesitz vererben, Ihnen steht aber keine ausreichende Liquidität für die Steuer zur Verfügung? Grundsätzlich gilt, je früher Sie Ihre Übertragungskonzept aufsetzen, desto größer ist das steuerliche Optimierungspotential Immmobilien verschenken: Streit zwischen den Erben vermeiden Sie sind eine Patchwork Familie und Sie haben Kinder mit verschiedenen Partnern. Leider ist das Verhältnis der Halbgeschwister untereinander nicht so gut wie Sie es sich wünschen. Sie sorgen sich, dass nach Ihrem Tod Streit zwischen Ihren Kindern als Erben entsteht? Sie sorgen sich, dass die Ehepartner Ihrer Kinder einen schlechten Einfluss auf das gute Verhältnis Ihrer Kinder untereinander haben und im Erbfall zum Streit kommt? Ihr aktueller Partner ist auch Miterbe und Sie sorgen sich, dass Ihre Kinder aus 1. Ehe sich mit Ihrem aktuellen Lebenspartner streiten und Ihre Erbregelungen nicht akzeptieren (wollen)? IHREN LEBENSPARTNER ABGESICHERT WISSEN Sie besitzen auch das Familienwohnheim und möchten steuerliche Vergünstigungen bei der Übertragung für diese Immobilie nutzen? Gleichzeitig soll aber ihr Ehemann/Ehefrau auch nach Ihrem Tod weiterhin im Familienwohnheim wohnen bleiben dürfen. Sie sind erneut verheiratet, möchten jedoch steuerlich begünstigt Ihr Vermögen bereits auf Ihre leiblichen Kinder aus erster Ehe übertragen, dabei sollen die Mieterträge zur Absicherung des Lebensstandards nach Ihrem Tod ihren aktuellen Ehepartner absichern. Nach aber auch nicht nach dessen Tod auf dessen Kinder übergehen. Immobilien verschenken: Vermögen vor Zugriff des Sozialstaates schützen Sie möchten Ihr Erbe vor dem Zugriff der Sozialhilfeträger schützen? Einer Ihrer Erben bezieht Leistungen vom Sozialstaat? ERHALT DES VERMÖGENS SICHERSTELLEN Sie sorgen sich, dass Ihre Erben ihr Erbe leichtfertig veräußern oder durch geschäftliche Unerfahrenheit gefährden? Sie möchten den Erhalt Ihres Erbens auch über die nächste Generation hinweg für Ihre Enkel sicherstellen? Sie möchten Ihr Erbe vor dem Zugriff der Sozialhilfeträger schützen? Immobilien verschenken: Die Vermögensnachfolge zu Lebzeiten geregelt haben Sie haben klare Vorstellungen, ob Ihre Erben jeder einen eigenständigen Erbteil erhalten soll (bspw. jeder eine Immobilie) oder gemeinsam das Erbe verwalten sollen (bspw. in einer Grundstücksgesellschaft oder Gemeinschaft) Sie möchten den Erhalt und die Verfügungsgewalt Ihrer Erben oder eines Erben an Bedingungen anknüpfen ? Sie wünschen die Errichtung einer Familiengesellschaft oder Stiftung? Erfahren Sie mehr unter www.deine-steuerstrategie.com und da sicherlich einer der oben genannten Punkte auf Sie zutrifft, vereinbaren Sie einen Termin zur detaillierten Potentialanalyse um zu erfahren - Ob die Voraussetzungen für eine erfolgreiche Steuerstrategie bei Ihnen vorliegen - Ob Sie durch eine individuelle Steuerstrategie erhebliche Einsparungen an Erbschaft- und Schenkungsteuer erzielen können - Ob Sie auch eine Erhöhung Ihres jährlichen Nettoeinkommens erreichen können - Zu welchem Zeitpunkt Sie bedeutsame Einsparungen bei Erbschaftsteuer- und Schenkungssteuer mit der Entwicklung einer individuellen Steuerstrategie erzielen können Dein größter Fehler als Unternehmer?: Mein größter Fehler ist oft, dass ich mit der Umsetzung zu lange gewartet habe und viele Hindernisse sehe, die sich aber oftmals in der Umsetzung gar nicht als wirkliche relevante Hindernisse entpuppt haben. Fehler zu machen gehört für mich zum Unternehmertum dazu, wichtig ist es jedoch offen mit diesen Fehler Umzugehen und sie nicht zu wiederholen. Deine Lieblings-Internet-Ressource?: Online-Videokonferenztools und ganz vorne Microsoft Teams für Videokonferenzen und die Team-Kommunikation. Link: https://www.microsoft.com/de-de/microsoft-teams/group-chat-software Deine beste Buchempfehlung: Buchtitel 1: Principles: Life and Work Buchtitel 2: Der Schwarze Schwan: Die Macht höchst unwahrscheinlicher Ereignisse Kontaktdaten des Interviewpartners: Lars Klebula E-Mail: info@deine-steuerstrategie.com Web: https://www.deine-steuerstrategie.com Goodie für unsere Hörer: Lade Dir hier die Checkliste kostenlos runter (hier klicken) +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Mehr Freiheit, mehr Geld und mehr Spaß mit DEINEM eigenen Podcast. Erfahre jetzt, warum es auch für Dich Sinn macht, Deinen eigenen Podcast zu starten. Jetzt hier zum kostenlosen Podcast-Workshop anmelden: https://Podcastkurs.com +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ So fing alles an. Hier geht´s zur allerersten Episode von TomsTalkTime.com – DER Erfolgspodcast. Und ja, der Qualitätsunterschied sollte zu hören sein. Aber hey, dass war 2012…
In this episode of Eventist365, Hank Powell, an AV events lead with extensive experience in the events industry, shares insights on making corporate events successful and leveraging technology to enhance the attendee experience. He emphasizes three essential elements for a successful event: engaging attendees from the moment they enter the venue, ensuring high-quality content and production, and delivering presentations that cater to the audience's needs. They talked about Hank's role as an AV events lead, where he collaborates with various departments to execute their vision through technology. Effective communication plays a vital role in coordinating with event planners, vendors, and facility managers. Hank shares how he ensures continuity and uniformity of the event experience across different global locations, utilizing tools like green screens and digital signage to disseminate content effectively. Furthermore, Hank discusses his nonprofit organization, Global Culture, which focuses on using art, technology, and sustainable agriculture to bring people from diverse cultures together and foster meaningful connections. Highlights: 00:20: The three essential elements for a successful event: engagement, quality content and production, and tailored presentations. 03:08: Platforms like Microsoft Teams and Zoom for engaging remote attendees during hybrid events 05:24: Recommended tools like Google, Epiphan, and Vimeo to enhance attendee experiences and customize content delivery 07:46: How to incorporate sensory elements like smell to create immersive event experiences 12:34: How to ensure continuity and uniformity of event experiences across global office locations using green screens and digital signage 13:34: Communication strategies and coordination between stakeholders are discussed, emphasizing the role of effective communication in the success of events. 18:16: Hank suggests the use of NDI (Network Device Interface) and cloud-based streaming tools for remote event control and enhanced broadcast quality 20:46: Acronyms and technical terms related to video formats and streaming protocols are mentioned, highlighting the importance of understanding the terminology 26:46: What is Global Culture and how it focuses on education, sustainable agriculture, and meaningful conversations through art and technology. 31:32: NAB (National Association of Broadcasters), InfoComm, and Integrated Systems Europe conferences for event professionals to stay updated with industry trends and explore new technologies CONNECT WITH HANK POWELL: LinkedIn CONNECT WITH YANIQUE DACOSTA: Website: http://eventist365.com/ YKMD Follow Us on Social Media: Host @MissYaniDoesStuff /facebook @YaniDoesStuff / Twitter @yanidoesstuff / Instagram YDaCosta / LinkedIn Graphic Design Firm for Corporate Events @TheYKMD / Facebook @theYKMD / Twitter @theykmd / Instagram YKMD Visual Communication / LinkedIn
The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews: EU's Antitrust Investigation into Microsoft Teams, Q&A (Kyler Cheatham, Third Stage Consulting) Digital Transformation Thought-Provoking Quotes (Kyler Cheatham, Third Stage Consulting) Secrets to Effective Project Management (Mitch Ottoson & Adam Cheatham, Third Stage Consulting) We also cover a number of other relevant topics related to digital and business transformation throughout the show. This weekly podcast series premiers live on YouTube every Wednesday at 8am New York/1pm London/9pm Hong Kong. You can also subscribe to the podcast on Apple, Google, Spotify, Pandora, or your favorite podcast platform. Register here
Fixin' it yourself. What companies like Microsoft are doing to let AV professionals do to fix, repair, and update their own gear. What that means for AV users. We then swing to the soft (ware) side of Microsoft as the group talks about Teams and how well they play well with others. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Send short announcement messages to target audiences through the Viva Connections app. This has potential to replace the Company Communicator app in Microsoft Teams. Recent Planner plans and To Do lists will appear in your recent files on Microsoft 365 home page. SharePoint pages are now easier to share using the new Share button. Darrell and Daniel cover: - Twitter web part retirement - See your Recent Microsoft Planner plans and Microsoft To Do Lists on Microsoft 365 Homepage - Refiners Available in Outlook Web - SharePoint: Page Sharing Feature - Viva Pulse Admin Experience - Announcements in Viva Connections Join Daniel Glenn and Darrell as a Service Webster as they cover the latest messages in the Microsoft 365 Message Center. Follow us! Twitter - Facebook - LinkedIn Check out Daniel and Darrell's own YouTube channels at: Daniel - https://youtube.com/DanielGlenn Darrell - https://youtube.com/modernworkmentor
Cellular connections on laptops, what to expect from the iPhone 15, and spatial audio now works for Microsoft Teams. How to Contact us: How to Listen:
SANS Internet Stormcenter Daily Network/Cyber Security and Information Security Stormcast
From small LNK to large malicious BAT file with zero VT score https://isc.sans.edu/diary/From%20small%20LNK%20to%20large%20malicious%20BAT%20file%20with%20zero%20VT%20score/30094 Social Engineering via Microsoft Teams https://www.microsoft.com/en-us/security/blog/2023/08/02/midnight-blizzard-conducts-targeted-social-engineering-over-microsoft-teams/ Automating the Search for LOLBAS https://pentera.io/resources/whitepapers/the-lolbas-odyssey-finding-new-lolbas-and-how-you-can-too/ Sneaky Versioning Used to Bypass Scanners https://thehackernews.com/2023/08/malicious-apps-use-sneaky-versioning.html Aruba Patches https://www.arubanetworks.com/assets/alert/ARUBA-PSA-2023-010.txt Mitel Patches https://www.mitel.com/support/security-advisories/mitel-product-security-advisory-23-0008
“It goes all the way back to Microsoft OCS,” says Greg Zweig, Director, Solutions Marketing at Ribbon Communications. Ribbon, a company whose deep telephony roots and IT DNA reach back to the beginnings of telecommunications. The brands and product lines that went into the making of Ribbon, have been aligning with Microsoft's communications footprint almost from the software giant's earliest entries into the market. In July, Ribbon announced that Beanfield is leveraging Ribbon Connect for Operator Connect to facilitate and enhance its deployment of Operator Connect for Microsoft Teams. An as a Service (aaS) solution, Ribbon Connect for Operator Connect offers portal-based administration tools that enable service providers to simplify selling, provisioning, and billing of telecom services, making it easier for businesses to transition from legacy telephony services to Microsoft Teams Phone. Ribbon Connect dramatically reduces the integration efforts typically required to enable Operator Connect by providing pre-assembled API integration, sales enablement, and a multi-tier portal. The Ribbon Connect portfolio is built with Ribbon's proven carrier-grade security products and services, that are already trusted and deployed in many of the world's largest telecom networks. In this podcast, Zweig walks us through the announcement with Beanfield. Zweig offers a deeper look at Ribbon Connect for Operator Connect. We also learn more about the deep technology connections between Ribbon and Microsoft and the literal presence of Ribbon SBCs in Microsoft's R&D labs. “When they're doing testing, they're actually testing their products against ours, with every release cycle.” Visit www.rbbn.com Beanfield Simplifies Teams Phone Integration with Ribbon Connect for Operator Connect
A security company CEO has some harsh words for Microsoft and the security it relies on for its Azure cloud platform. Microsoft itself warns that Russian hackers are using Microsoft Teams to target a small number of organizations in an effort to get login credentials. And the FBI finds that the FBI was partly responsible for illegal activity.See omnystudio.com/listener for privacy information.
MAXHUB's business development manager, Alan Nicholls, joins my Rants & rAVes videocast for the worldwide debut of the company's first Microsoft Teams Rooms kitted solutions. Pricing is extremely aggressive — so watch to see (and hear) all about them!
On the Windows Weekly podcast, Paul Thurrott and Richard Campbell discuss the European Commission's new investigation into the bundling of Teams with Microsoft 365, which may or may not involve some anti-competitive practices. Full episode at http://twit.tv/ww840 Hosts: Paul Thurrott, Richard Campbell, and Leo Laporte You can find more about TWiT and subscribe to our podcasts at https://podcasts.twit.tv/ Sponsor: GO.ACILEARNING.COM/TWIT