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Zack Kanter is the founder and CEO of Stedi, an API-first healthcare clearinghouse. After bootstrapping a wildly profitable auto-parts business, he sold it to tackle "the most complicated problem" he'd ever encountered: business-to-business transaction exchange. He spent years building EDI infrastructure, threw away the entire codebase eight times, and found extraordinary traction in healthcare. Stedi recently raised a $70M Series B co-led by Stripe and Addition. In this conversation, Brett and Zack discuss why venture capital means "going pro," why execution is never actually a moat, and how "eating glass" became Stedi's competitive advantage. In today's episode, we discuss: How 16-year-old Zack turned $2,500 into a wholesale empire Why bootstrapping means being "constrained by capital" and how VC removes that ceiling Why Zack rebuilt their EDI product eight times before launch The snake swallowing a deer: what extreme product-market fit really looks like What software companies can learn from discount retail and Toyota Why Stedi's new hires are told "everything's your fault now" And much more Where to find Zack: LinkedIn: https://www.linkedin.com/in/zkanter Twitter/X: https://x.com/zackkanter Where to find Brett: LinkedIn: https://www.linkedin.com/in/brett-berson-9986094/ Twitter/X: https://twitter.com/brettberson Where to find First Round Capital: Website: https://firstround.com/ First Round Review: https://review.firstround.com/ Twitter/X: https://twitter.com/firstround YouTube: https://www.youtube.com/@FirstRoundCapital This podcast on all platforms: https://review.firstround.com/podcast References: Aetna: https://www.aetna.com/ Amazon: https://www.amazon.com/ AWS: https://aws.amazon.com/ Blue Cross Blue Shield: https://www.bcbs.com/ Change Healthcare: https://www.changehealthcare.com/ Cigna: https://www.cigna.com/ Clay: https://www.clay.com/ Costco: https://www.costco.com/ Ford Motor Company: https://www.ford.com/ GM: https://www.gm.com/ HIPAA overview (HHS): https://www.hhs.gov/hipaa/index.html Jeff Bezos: https://x.com/JeffBezos Kanban / TPS (Toyota): https://global.toyota/en/company/vision-and-philosophy/production-system Microsoft Teams: https://www.microsoft.com/microsoft-teams NetSuite: https://www.netsuite.com/ O'Reilly Auto Parts: https://www.oreillyauto.com/ Peter Thiel: https://x.com/peterthiel Porter's five forces: https://www.isc.hbs.edu/strategy/pages/the-five-forces.aspx "Reality has a surprising amount of detail": https://johnsalvatier.org/blog/2017/reality-has-a-surprising-amount-of-detail Slack: https://slack.com/ Stedi: https://www.stedi.com/ Summit Racing: https://www.summitracing.com/ Target: https://www.target.com/ Walmart: https://www.walmart.com/ Zapier: https://zapier.com/ Timestamps: (01:24) Zack's first business (08:54) Why the first customer is tricky (10:12) The downside of bootstrapping (11:42) Why venture capital is like “going pro” (14:20) The confusion between ownership vs. control (16:08) Building a company you don't want to leave (20:46) Do things better than other people (24:49) Stedi's early years (31:43) Physical vs. digital product-market fit (34:41) How Stedi scaled decision-making (40:08) Stedi's journey to product-market fit (45:22) Finding founder-approach fit (50:42) “All software is a cascade of miracles” (52:52) The surprising lessons from discount retail (57:50) How the Toyota production system influences software (1:01:31) What it means to be a high-agency person (1:03:09) The core trait Zack looks for when hiring (1:02:57) Maintaining conviction in unconventional practice (1:14:19) When should you start to hire managers? (1:17:42) “Reality has a surprising amount of detail”
Microsoft Teams is about to blur the line between “connected” and “surveilled” — using Wi-Fi to tell your boss whether you're truly in the office or just logged in from Starbucks. | Subscribe to The Recruiting Life newsletter at https://jimstroud.com Learn more about your ad choices. Visit megaphone.fm/adchoices
At the Wildix Partner Day in Venice, Italy, Technology Reseller News Publisher Doug Green spoke with Stewart Donnor, Sales Engineers Manager at Wildix, about how the company's channel-first innovation and AI-powered automation are redefining the unified communications experience for partners and their customers. “Wildix is 100% channel, and our engineering team works side-by-side with partners from discovery through deal close,” Donnor explained. “We design every deployment around the customer's exact workflow — no cookie-cutter solutions.” Donnor described Wildix's flexible, customizable UCaaS and PBX ecosystem that bridges the gap between traditional telephony and modern digital engagement. The platform supports cloud, hybrid, and hardware PBXs, integrates with Microsoft Teams, CRM systems, and digital channels such as WhatsApp and SMS, and now incorporates Wilma AI — an agentic automation tool capable of handling workflows across more than 500 third-party applications. “AI is now our best employee — it never takes time off and it's always ready to work,” Donnor said. “We're using automation not to replace people, but to extend customer access and improve employee experience.” The Wildix product stack — including x-bees for collaboration and x-hoppers for retail and frontline environments — demonstrates this blend of innovation and practicality. By embedding communication into headsets and mobile endpoints, Wildix gives store associates real-time access to AI-driven knowledge and instant customer assistance, improving both staff retention and ROI. For organizations reassessing their communications post-COVID, Wildix provides migration flexibility for both legacy PBX users and those looking to upgrade hastily adopted UCaaS systems. “Many companies made quick decisions during COVID and had to compromise,” Donnor noted. “Now they're ready for a solution that restores capability without giving up control — and that's where Wildix shines.” With weekly software releases, a direct feedback loop between sales engineering and product development, and security built into every instance, Donnor emphasized Wildix's commitment to keeping partners and customers on the cutting edge. “We're agile, European-born, and secure by design. Each build is unique — future-proofing isn't just a promise, it's baked into our DNA.” To learn more about Wildix's AI-driven UCaaS and partner ecosystem, visit wildix.com.
At the Wildix Partner Day in Venice, Italy, Technology Reseller News Publisher Doug Green sat down with Steve Osler, CEO of Wildix, to discuss how the company is using AI and automation to transform unified communications — and to empower partners with new revenue opportunities. “The main reason to move to Wildix today isn't just to unify communications — it's to automate and improve business processes, especially with AI,” said Osler. “We're helping companies replace human interactions in routine communication and integrate AI to boost sales and efficiency.” Founded in 2005 in Trento, Italy, Wildix began as a PBX innovator before becoming one of the first companies to deliver a WebRTC-based unified communications platform in 2012. Two decades later, the company is now focused on the next evolution: agentic AI and business process automation. Osler explained that AI is not simply a feature but a catalyst for business transformation. From automated scheduling and customer engagement to Salesforce-integrated workflows, Wildix enables customers to achieve measurable ROI while giving partners full ownership of their customer relationships and billing. “We don't publish price lists because every solution delivers a different value,” Osler noted. “A basic PBX may be $10 per user, but the same platform, integrated with AI and CRM automation, can be worth thousands.” Wildix's vertical specialization is also central to its strategy. Products such as x-bees, a sales tool integrated with Salesforce, and x-hoppers, a communications platform for retail frontline workers, demonstrate how narrowing focus creates greater differentiation and customer value. On the topic of Microsoft Teams integration, Osler emphasized that Wildix complements rather than competes with Teams. “We provide the telephone services and smart automation that Teams can't — the goal isn't to deliver dial tone, but to deliver value,” he said. Looking ahead to 2026, Osler stressed that partner enablement is key to Wildix's growth. “We're training partners not just to sell AI, but to understand it — to identify the right use cases, show value, and implement fast.” For Wildix, AI isn't a distant concept; it's a practical, deployable advantage. As Osler concluded with a smile: “The best way to learn more about Wildix? Ask AI.” Learn more about Wildix and its channel-first UCaaS and AI automation strategy at wildix.com.
David Dungay from UC Today is joined by Akshay John, Head of Engineering at Destiny Global Services, to break down one of the hottest topics for cloud service providers today — scaling and future-proofing communications with Microsoft Teams Direct Routing.With Operator Connect, Teams Phone Mobile, and AI-driven capabilities all competing for attention, where does Direct Routing fit in? Akshay brings clarity, explaining how CSPs can still win big by leveraging direct routing's flexibility, automation, and integration strengths. If you're looking for answers on how CSPs can thrive in today's complex Teams landscape, this conversation is essential.The battle for Microsoft Teams calling supremacy continues — and Direct Routing still holds major advantages for cloud service providers aiming to scale smartly. Join David Dungay and Akshay John as they explore how CSPs can stay competitive and drive revenue while simplifying complexity. - Direct Routing's Strategic Advantage: Why it still offers unmatched flexibility for CSPs seeking global scale without heavy infrastructure investment.- AI & Automation Unlocking New Value: How Destiny and CSPs are using automation to slash provisioning times and lower technical barriers.- Opportunities for Smaller CSPs: Tapping into underserved markets and adding Teams phone services to existing IT, licensing, and support relationships.- The Future of Teams Calling: From Direct Routing to Operator Connect and Teams Phone Mobile — Akshay shares predictions for convergence and evolution.
MVP Tom Arbuthnot shares all the latest Microsoft Teams and Copilot news and announcements in less than 15 minutes for November 2025.Many thanks to Landis for their continued support.PowerPoint DeckMicrosoft-OpenAI Partnership ChangesMicrosoft Earnings Numbers (FY26 Q1)Teams Mode for Microsoft 365 CopilotTeams Channel AgentsTeams Chat with Anyone1080p 4Mbps Town HallsCopilot Researcher with Computer UserMicrosoft Teams Rooms New FeaturesTeams Devices NewsEventsBriefingsCustomer and Agent Assist AI Demos in Landis Teams Contact Center and Attendant Console with Preston Martin and Shannon Martin, Account Exexutives at LandisMicrosoft Teams Pro Management Portal AI: What's Possible Today and Roadmap with Alvin Tsou, Product Manager at Microsoft and Andrew George, Principal Eningeering Manger at MicrosoftUnderstanding Microsoft Teams Channel Agents: Use Cases, Features, Workflows and Demo with Sandhya Rao, Principal Group Product Manager, Teams Core AI at MicrosoftCopilot Agents, No-Code to Pro-Code Options - Paolo Pialorsi, Senior Developer Advocate at MicrosoftTeams Insider PodcastsHow IQVIA scaled 650 Microsoft Teams Rooms with Global Standards & Smart Operations with Andre Razzuri, Associate Director at IQVIAHow Partners can Accelerate Copilot Success – Wesley Budd, Partner Solutions Architect at MicrosoftThe Future of Meeting Rooms with Tormod Ree, Chief Product and Engineering Officer at NeatThe Importance of Standardisation: Rolling out Microsoft Teams Rooms to 450 Rooms Globally with Andrew Liptrot, Service Owner for AV and Workplace Technology at HaleonMaking Microsoft Teams Great on Mac, iPad and iPhone with Microsoft Engineering with Hari Krishna Reddy Juturu, Partner Group Engineering Manager at Microsoft and Avinash Prasad, Partner Director of Engineering at Microsoft
At the Wildix Partner Day in Venice, Italy, Technology Reseller News Publisher Doug Green sat down with Jason Uslan of Wildix to discuss how the European-born UCaaS and PBX provider is helping small and midsize businesses modernize communications while preserving the trusted channel relationship. “Wildix is 100% channel — we only go to market through our partners,” Uslan explained. “That local partner knows the customer, understands their workflows, and can tailor the solution to fit their needs.” Wildix's unified platform enables SMBs to consolidate fragmented communications — legacy PBX, Microsoft Teams, CRM tools, and email — into a single, flexible system focused on both customer and employee experience. Designed for scalability, the Wildix solution gives partners full control over deployment, billing, and customer ownership while offering end users a seamless, device-agnostic experience across office and remote environments. Uslan emphasized that Wildix fits the SMB market “because it's built for it.” The platform is fully customizable down to the user level, integrates natively with Microsoft Teams and leading CRMs, and supports open APIs for third-party extensions through partners like Red Cactus. “We don't want to disrupt how people work — we want to help them work smarter, faster, and better,” he said. Looking ahead, AI will play a central role in Wildix's evolution. Uslan noted that the company approaches AI “with an ROI mindset — helping SMBs do more without replacing people, by making their teams more efficient.” From improving coaching and analytics through its x-bees employee experience (EX) tools to driving better customer experience (CX), Wildix is positioning partners and customers alike for the next decade of intelligent, integrated communications. To learn more about Wildix solutions and partner opportunities, visit wildix.com.
The corporate world serves up fresh surprises as 2025 winds down to its final months. "If the society is not willing to destroy, it cannot create." In this episode of HR Bandit, Ankita and Apoorva explore how this Nobel Prize-winning philosophy is reshaping our world of work. From Spotify deciding that "one CEO isn't enough" with their controversial dual-CEO announcement, to Microsoft Teams' new feature that feels like "a digital version of peeking over their cubicle wall," October served up fascinating developments in workplace evolution. Join us as we unpack why some founders are choosing two successors instead of one, debate whether "visibility equals productivity," and explore why your life might be better than Queen Victoria's. Plus, catch updates on JP Morgan's custom-scented headquarters and Meta's revolving door of AI talent. Remember: "technology doesn't define culture — it exposes it."
Hari Krishna Reddy Juturu, Partner Group Engineering Manager, and Avinash Prasad, Partner Director of Engineering, both at Microsoft, talk through the importance of the Apple Platforms, user experience and new features.How the team “sim‑ships” features across platforms while embracing earned, Mac‑native integrations like Menu Bar Extras, AirPods support, and native screen sharing.Why day‑zero readiness for new macOS releases matters, and how close collaboration with Apple plus early beta testing protects reliability and performance.The update stance: older Teams clients are actively blocked after three versions, with visibility and remediation via the Teams Client Health dashboard for IT admins.Advances on iPad including dedicated multi‑window for chats and channels, external monitor support, and keyboard workflows.CarPlay improvements for safer commutes: hands‑free replies, notifications that respect system focus modes, and a continued push toward voice‑first experiences as the platform evolves.Thanks to Crestron, this episode's sponsor, for their continued support of Empowering.Cloud.
In der digitalen Arbeitswelt von heute werden wir täglich mit einer Flut von Informationen konfrontiert. Dokumente, Präsentationen, Angebote, Protokolle – sie alle wollen nicht nur erstellt, sondern auch sinnvoll abgelegt und wiedergefunden werden und genau hier kommen Metadaten ins Spiel. Sie sind die unsichtbaren Helfer, die Ordnung ins digitale Chaos bringen. Doch was genau sind Metadaten, wie nutzt man sie sinnvoll – und warum sind sie gerade in Tools wie Microsoft Teams so wertvoll? Das alles erfährst du heute in einer neuen Folge nuboRadio!
„Elképesztő, mennyire felgyorsult minden.” – nagyjából így lehet leírni a mostani tech-heteket. Ebben a részben végigmegyünk azokon a híreken, amik tényleg formálják a digitális mindennapokat:– iPhone műholdas 5G: jön az a korszak, amikor tényleg lesz neted ott is, ahol eddig nem.– AWS leállás: egy hiba, és megáll fél internet – beszélünk a felhőfüggőségről is.– Microsoft Teams „irodában vagy?” funkció: productivity vagy megfigyelés?– OTP-változás: a push értesítés már nem lesz alap, de új számlacsomagok jönnek – elmondjuk, kinek éri meg.– Windows 10 nyugdíj és a japán ODD-boom: még mindig van, aki lemezt ír.– Samsung Galaxy XR és Gemini a nappaliban: AI már nem csak a mobilon, hanem a tévén is.– Starlink 10 000 műhold felett: globális net, de ki irányítja?Ez az adás azoknak szól, akik szeretik érteni, hogy nem csak eszközök frissülnek – hanem az egész digitális ökoszisztéma alakul át. Két hetente hozzuk a térképet, de őszintén: most már alig férünk bele az 1 órába.
Sind die Angestellten im Homeoffice oder im Büro? Chefinnen und Chefs können bald über Microsoft Teams kontrollieren, wo sich ihre Mitarbeitenden befinden. Microsoft will nämlich ab Dezember eine automatische Standorterkennung einführen. Kritiker warnen vor Überwachung am Arbeitsplatz. Weitere Themen: · In Russland sind mehrere Regionen knapp bei Kasse - und kürzen deshalb die Bonuszahlungen für Soldatinnen und Soldaten. Was heisst das für die Kriegswirtschaft des Kreml? · Facebook, X, Twitter und Google müssen sich in der Schweiz bald an strengere Regeln halten. Der Bundesrat will nämlich Tech-Plattformen stärker regulieren. Aber hat er dazu auch ein griffiges Gesetz vorgelegt oder nur einen Papiertiger? Wir haben bei der NGO AlgorithmWatch nachgefragt, was sie davon hält. · Die Berner Kantonspolizei hat diese Woche einen Fall von Menschenhandel aufgedeckt: Ein Mann soll 40 Männer für Sexarbeit rekrutiert und in seiner eigenen Wohnung einquartiert haben. Wie aussgewöhnlich ist dieser Fall? Die Stadt-Berner Fremdenpolizei ordnet ein.
Technology, once a neutral servant, now increasingly operates according to hidden incentives-shaped by corporate interests, data extraction, and algorithmic autonomy-often against the user's best interests. Across several examples, systems built for convenience expose deeper trends of control, deception, and surveillance that challenge the meaning of ownership and privacy.A vivid instance comes from an iLife A11 smart vacuum whose owner blocked its telemetry data from being sent to foreign servers. In response, the manufacturer issued a remote “kill command,” disabling the device entirely. This was no bug-it was a deliberate assertion of corporate dominance over a purchased product. The episode reveals how “ownership” in the Internet of Things era is often conditional: users buy hardware but rent functionality subject to corporate approval.Another case, the “Universe Browser,” illustrates how malicious actors co-opt privacy rhetoric. Marketed as a secure, privacy-first browser, it was in fact malware harvesting user data, logging keystrokes, and overriding protections. This inversion-using the language of security to enable surveillance-underscores the growing difficulty of distinguishing genuine tools from predatory ones.Even legitimate corporations are not immune from enabling exploitation. A campaign called “CoPhish” weaponized Microsoft's Copilot Studio, hosting phishing bots on genuine Microsoft domains. Users who trusted the “safe” Microsoft URL unknowingly interacted with malicious agents designed to steal personal data. This tactic erodes the basic cybersecurity habit of domain verification: when trusted infrastructure itself becomes compromised, safety heuristics fail.Surveillance also seeps into professional spaces. Microsoft Teams recently added a feature allowing employers to detect and display an employee's physical location whenever connected to company Wi-Fi. Marketed as a productivity feature, it effectively enables silent location tracking. While technically optional, it normalizes pervasive workplace monitoring and blurs the line between employee presence and personal autonomy.Finally, generative AI is undermining the ethos of open-source software. Trained on public repositories, AI models often reproduce code without attribution or license-a phenomenon known as “license amnesia.” This strips creators of recognition and breaks the reciprocal cycle that sustains open-source collaboration. If left unchecked, AI-generated “laundered” code risks transforming a shared innovation commons into an extractive, one-way pipeline that benefits corporations without replenishing the community.
Anna Bicker, heise-online-Chefredakteur Dr. Volker Zota und Malte Kirchner sprechen in dieser Ausgabe der #heiseshow unter anderem über folgende Themen: - Big Teams is watching you: Microsoft Teams prüft künftig Büroanwesenheit – Ab Dezember kann Microsoft Teams die Anwesenheit von Mitarbeitern im Büro erfassen. Welche Funktionen bietet das neue Feature genau? Wie reagieren Datenschützer auf diese Überwachungsmöglichkeit? Und welche Auswirkungen könnte das auf die Vertrauenskultur in Unternehmen haben? - - Zurückhacken erlaubt? Bundesinnenministerium prüft Abwehrschläge gegen Cyberangriffe – Das Bundesinnenministerium erwägt, aktive Abwehrmaßnahmen gegen Cyberangriffe zu ermöglichen. Wo verläuft die Grenze zwischen Verteidigung und Angriff im digitalen Raum? Welche rechtlichen und technischen Herausforderungen bringt eine solche Strategie mit sich? Und wie könnten andere Staaten auf deutsche Cyber-Gegenschläge reagieren? - Musks neue Wissenswelt: Wie gut ist die Grokipedia? – Elon Musk hat mit Grokipedia eine Wikipedia-Alternative mit 885.000 Artikeln gestartet. Was unterscheidet Grokipedia von Wikipedia und wie funktioniert die KI-gestützte Plattform? Kann eine von Musks X-Plattform betriebene Enzyklopädie neutral und verlässlich sein? Und welche Chancen hat Grokipedia gegen den etablierten Platzhirsch Wikipedia? Außerdem wieder mit dabei: ein Nerd-Geburtstag, das WTF der Woche und knifflige Quizfragen.
Anna Bicker, heise-online-Chefredakteur Dr. Volker Zota und Malte Kirchner sprechen in dieser Ausgabe der #heiseshow unter anderem über folgende Themen: - Big Teams is watching you: Microsoft Teams prüft künftig Büroanwesenheit – Ab Dezember kann Microsoft Teams die Anwesenheit von Mitarbeitern im Büro erfassen. Welche Funktionen bietet das neue Feature genau? Wie reagieren Datenschützer auf diese Überwachungsmöglichkeit? Und welche Auswirkungen könnte das auf die Vertrauenskultur in Unternehmen haben? - Zurückhacken erlaubt? Bundesinnenministerium prüft Abwehrschläge gegen Cyberangriffe – Das Bundesinnenministerium erwägt, aktive Abwehrmaßnahmen gegen Cyberangriffe zu ermöglichen. Wo verläuft die Grenze zwischen Verteidigung und Angriff im digitalen Raum? Welche rechtlichen und technischen Herausforderungen bringt eine solche Strategie mit sich? Und wie könnten andere Staaten auf deutsche Cyber-Gegenschläge reagieren? - Musks neue Wissenswelt: Wie gut ist die Grokipedia? – Elon Musk hat mit Grokipedia eine Wikipedia-Alternative mit 885.000 Artikeln gestartet. Was unterscheidet Grokipedia von Wikipedia und wie funktioniert die KI-gestützte Plattform? Kann eine von Musks X-Plattform betriebene Enzyklopädie neutral und verlässlich sein? Und welche Chancen hat Grokipedia gegen den etablierten Platzhirsch Wikipedia? Außerdem wieder mit dabei: ein Nerd-Geburtstag, das WTF der Woche und knifflige Quizfragen.
Anna Bicker, heise-online-Chefredakteur Dr. Volker Zota und Malte Kirchner sprechen in dieser Ausgabe der #heiseshow unter anderem über folgende Themen: - Big Teams is watching you: Microsoft Teams prüft künftig Büroanwesenheit – Ab Dezember kann Microsoft Teams die Anwesenheit von Mitarbeitern im Büro erfassen. Welche Funktionen bietet das neue Feature genau? Wie reagieren Datenschützer auf diese Überwachungsmöglichkeit? Und welche Auswirkungen könnte das auf die Vertrauenskultur in Unternehmen haben? - - Zurückhacken erlaubt? Bundesinnenministerium prüft Abwehrschläge gegen Cyberangriffe – Das Bundesinnenministerium erwägt, aktive Abwehrmaßnahmen gegen Cyberangriffe zu ermöglichen. Wo verläuft die Grenze zwischen Verteidigung und Angriff im digitalen Raum? Welche rechtlichen und technischen Herausforderungen bringt eine solche Strategie mit sich? Und wie könnten andere Staaten auf deutsche Cyber-Gegenschläge reagieren? - Musks neue Wissenswelt: Wie gut ist die Grokipedia? – Elon Musk hat mit Grokipedia eine Wikipedia-Alternative mit 885.000 Artikeln gestartet. Was unterscheidet Grokipedia von Wikipedia und wie funktioniert die KI-gestützte Plattform? Kann eine von Musks X-Plattform betriebene Enzyklopädie neutral und verlässlich sein? Und welche Chancen hat Grokipedia gegen den etablierten Platzhirsch Wikipedia? Außerdem wieder mit dabei: ein Nerd-Geburtstag, das WTF der Woche und knifflige Quizfragen.
Amazon entlässt zehntausende Mitarbeitende, darunter einen Grossteil aus Game-Studios. Microsoft Teams weiss, wo du arbeitest. «A House of Dynamite» ist der neuste Netflix-Überflieger und «Bloodlines 2» tritt das Erbe eines Kultrollenspiels an.
Just when you thought DNS cache poisoning was a thing of the past, Steve and Leo reveal why this 17-year-old bug is making a dramatic comeback—and why most DNS resolvers still can't manage high-quality random numbers after all this time. The unsuspected sucking power of a Linux-based robot vacuum. Russia to follow China's vulnerability reporting laws. A pair of Scattered Spider UK teen hackers arrested. Facebook,Instagram and TikTok violating the EU's DSA. Microsoft Teams bringing user WiFi tracking bypolicy. You backed up. That's great. Did you test that backup? Coveware reports all-time lowransomware payment rate. Ransomware negotiator reports how the bad guys get in. Lots of listener thoughts and feedback about NIST passwords. And against all reason and begging credulity, it seems we still haven't managed to put high-quality random number generators into our DNS resolvers. Show Notes - https://www.grc.com/sn/SN-1049-Notes.pdf Hosts: Steve Gibson and Leo Laporte Download or subscribe to Security Now at https://twit.tv/shows/security-now. You can submit a question to Security Now at the GRC Feedback Page. For 16kbps versions, transcripts, and notes (including fixes), visit Steve's site: grc.com, also the home of the best disk maintenance and recovery utility ever written Spinrite 6. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: hoxhunt.com/securitynow zapier.com/securitynow 1password.com/securitynow veeam.com zscaler.com/security
Just when you thought DNS cache poisoning was a thing of the past, Steve and Leo reveal why this 17-year-old bug is making a dramatic comeback—and why most DNS resolvers still can't manage high-quality random numbers after all this time. The unsuspected sucking power of a Linux-based robot vacuum. Russia to follow China's vulnerability reporting laws. A pair of Scattered Spider UK teen hackers arrested. Facebook,Instagram and TikTok violating the EU's DSA. Microsoft Teams bringing user WiFi tracking bypolicy. You backed up. That's great. Did you test that backup? Coveware reports all-time lowransomware payment rate. Ransomware negotiator reports how the bad guys get in. Lots of listener thoughts and feedback about NIST passwords. And against all reason and begging credulity, it seems we still haven't managed to put high-quality random number generators into our DNS resolvers. Show Notes - https://www.grc.com/sn/SN-1049-Notes.pdf Hosts: Steve Gibson and Leo Laporte Download or subscribe to Security Now at https://twit.tv/shows/security-now. You can submit a question to Security Now at the GRC Feedback Page. For 16kbps versions, transcripts, and notes (including fixes), visit Steve's site: grc.com, also the home of the best disk maintenance and recovery utility ever written Spinrite 6. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: hoxhunt.com/securitynow zapier.com/securitynow 1password.com/securitynow veeam.com zscaler.com/security
Just when you thought DNS cache poisoning was a thing of the past, Steve and Leo reveal why this 17-year-old bug is making a dramatic comeback—and why most DNS resolvers still can't manage high-quality random numbers after all this time. The unsuspected sucking power of a Linux-based robot vacuum. Russia to follow China's vulnerability reporting laws. A pair of Scattered Spider UK teen hackers arrested. Facebook,Instagram and TikTok violating the EU's DSA. Microsoft Teams bringing user WiFi tracking bypolicy. You backed up. That's great. Did you test that backup? Coveware reports all-time lowransomware payment rate. Ransomware negotiator reports how the bad guys get in. Lots of listener thoughts and feedback about NIST passwords. And against all reason and begging credulity, it seems we still haven't managed to put high-quality random number generators into our DNS resolvers. Show Notes - https://www.grc.com/sn/SN-1049-Notes.pdf Hosts: Steve Gibson and Leo Laporte Download or subscribe to Security Now at https://twit.tv/shows/security-now. You can submit a question to Security Now at the GRC Feedback Page. For 16kbps versions, transcripts, and notes (including fixes), visit Steve's site: grc.com, also the home of the best disk maintenance and recovery utility ever written Spinrite 6. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: hoxhunt.com/securitynow zapier.com/securitynow 1password.com/securitynow veeam.com zscaler.com/security
Just when you thought DNS cache poisoning was a thing of the past, Steve and Leo reveal why this 17-year-old bug is making a dramatic comeback—and why most DNS resolvers still can't manage high-quality random numbers after all this time. The unsuspected sucking power of a Linux-based robot vacuum. Russia to follow China's vulnerability reporting laws. A pair of Scattered Spider UK teen hackers arrested. Facebook,Instagram and TikTok violating the EU's DSA. Microsoft Teams bringing user WiFi tracking bypolicy. You backed up. That's great. Did you test that backup? Coveware reports all-time lowransomware payment rate. Ransomware negotiator reports how the bad guys get in. Lots of listener thoughts and feedback about NIST passwords. And against all reason and begging credulity, it seems we still haven't managed to put high-quality random number generators into our DNS resolvers. Show Notes - https://www.grc.com/sn/SN-1049-Notes.pdf Hosts: Steve Gibson and Leo Laporte Download or subscribe to Security Now at https://twit.tv/shows/security-now. You can submit a question to Security Now at the GRC Feedback Page. For 16kbps versions, transcripts, and notes (including fixes), visit Steve's site: grc.com, also the home of the best disk maintenance and recovery utility ever written Spinrite 6. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: hoxhunt.com/securitynow zapier.com/securitynow 1password.com/securitynow veeam.com zscaler.com/security
Just when you thought DNS cache poisoning was a thing of the past, Steve and Leo reveal why this 17-year-old bug is making a dramatic comeback—and why most DNS resolvers still can't manage high-quality random numbers after all this time. The unsuspected sucking power of a Linux-based robot vacuum. Russia to follow China's vulnerability reporting laws. A pair of Scattered Spider UK teen hackers arrested. Facebook,Instagram and TikTok violating the EU's DSA. Microsoft Teams bringing user WiFi tracking bypolicy. You backed up. That's great. Did you test that backup? Coveware reports all-time lowransomware payment rate. Ransomware negotiator reports how the bad guys get in. Lots of listener thoughts and feedback about NIST passwords. And against all reason and begging credulity, it seems we still haven't managed to put high-quality random number generators into our DNS resolvers. Show Notes - https://www.grc.com/sn/SN-1049-Notes.pdf Hosts: Steve Gibson and Leo Laporte Download or subscribe to Security Now at https://twit.tv/shows/security-now. You can submit a question to Security Now at the GRC Feedback Page. For 16kbps versions, transcripts, and notes (including fixes), visit Steve's site: grc.com, also the home of the best disk maintenance and recovery utility ever written Spinrite 6. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: hoxhunt.com/securitynow zapier.com/securitynow 1password.com/securitynow veeam.com zscaler.com/security
Just when you thought DNS cache poisoning was a thing of the past, Steve and Leo reveal why this 17-year-old bug is making a dramatic comeback—and why most DNS resolvers still can't manage high-quality random numbers after all this time. The unsuspected sucking power of a Linux-based robot vacuum. Russia to follow China's vulnerability reporting laws. A pair of Scattered Spider UK teen hackers arrested. Facebook,Instagram and TikTok violating the EU's DSA. Microsoft Teams bringing user WiFi tracking bypolicy. You backed up. That's great. Did you test that backup? Coveware reports all-time lowransomware payment rate. Ransomware negotiator reports how the bad guys get in. Lots of listener thoughts and feedback about NIST passwords. And against all reason and begging credulity, it seems we still haven't managed to put high-quality random number generators into our DNS resolvers. Show Notes - https://www.grc.com/sn/SN-1049-Notes.pdf Hosts: Steve Gibson and Leo Laporte Download or subscribe to Security Now at https://twit.tv/shows/security-now. You can submit a question to Security Now at the GRC Feedback Page. For 16kbps versions, transcripts, and notes (including fixes), visit Steve's site: grc.com, also the home of the best disk maintenance and recovery utility ever written Spinrite 6. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: hoxhunt.com/securitynow zapier.com/securitynow 1password.com/securitynow veeam.com zscaler.com/security
Just when you thought DNS cache poisoning was a thing of the past, Steve and Leo reveal why this 17-year-old bug is making a dramatic comeback—and why most DNS resolvers still can't manage high-quality random numbers after all this time. The unsuspected sucking power of a Linux-based robot vacuum. Russia to follow China's vulnerability reporting laws. A pair of Scattered Spider UK teen hackers arrested. Facebook,Instagram and TikTok violating the EU's DSA. Microsoft Teams bringing user WiFi tracking bypolicy. You backed up. That's great. Did you test that backup? Coveware reports all-time lowransomware payment rate. Ransomware negotiator reports how the bad guys get in. Lots of listener thoughts and feedback about NIST passwords. And against all reason and begging credulity, it seems we still haven't managed to put high-quality random number generators into our DNS resolvers. Show Notes - https://www.grc.com/sn/SN-1049-Notes.pdf Hosts: Steve Gibson and Leo Laporte Download or subscribe to Security Now at https://twit.tv/shows/security-now. You can submit a question to Security Now at the GRC Feedback Page. For 16kbps versions, transcripts, and notes (including fixes), visit Steve's site: grc.com, also the home of the best disk maintenance and recovery utility ever written Spinrite 6. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: hoxhunt.com/securitynow zapier.com/securitynow 1password.com/securitynow veeam.com zscaler.com/security
EP 264 In this week's update:Microsoft Teams will soon reveal employees' exact building location to managers the moment they join company Wi-Fi, blurring the lines of hybrid work privacy.Cybercriminals are exploiting Microsoft's own Copilot Studio platform to deploy convincing phishing agents that silently harvest full Office 365 access tokens.A sprawling malware network hid Lumma and Rhadamanthys stealers inside fake Adobe, FL Studio, and Roblox cheat downloads promoted across hijacked YouTube channels.Starting November 3, 2025, every Firefox add-on must explicitly declare in its code whether it collects user data-or confirm it gathers none.Non-citizens will soon face mandatory biometric capture at every U.S. departure point under a new rule targeting visa overstays and fraud.A proposed bill would compel researchers and firms to report every vulnerability to Russia's security service, mirroring China's state-controlled model.A new MaaS platform equips attackers with an all-in-one RAT that scans for unpatched software and escalates privileges before stealing credentials and crypto.An engineer's iLife robot was remotely disabled by the manufacturer when he firewalled its data uploads exposing hidden kill switches in everyday IoT devices.Let's go discover!Find the full transcript here.
Just when you thought DNS cache poisoning was a thing of the past, Steve and Leo reveal why this 17-year-old bug is making a dramatic comeback—and why most DNS resolvers still can't manage high-quality random numbers after all this time. The unsuspected sucking power of a Linux-based robot vacuum. Russia to follow China's vulnerability reporting laws. A pair of Scattered Spider UK teen hackers arrested. Facebook,Instagram and TikTok violating the EU's DSA. Microsoft Teams bringing user WiFi tracking bypolicy. You backed up. That's great. Did you test that backup? Coveware reports all-time lowransomware payment rate. Ransomware negotiator reports how the bad guys get in. Lots of listener thoughts and feedback about NIST passwords. And against all reason and begging credulity, it seems we still haven't managed to put high-quality random number generators into our DNS resolvers. Show Notes - https://www.grc.com/sn/SN-1049-Notes.pdf Hosts: Steve Gibson and Leo Laporte Download or subscribe to Security Now at https://twit.tv/shows/security-now. You can submit a question to Security Now at the GRC Feedback Page. For 16kbps versions, transcripts, and notes (including fixes), visit Steve's site: grc.com, also the home of the best disk maintenance and recovery utility ever written Spinrite 6. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: hoxhunt.com/securitynow zapier.com/securitynow 1password.com/securitynow veeam.com zscaler.com/security
In this insightful UC Today interview, host Kieran Devlin speaks with Lee Essex, SVP of Global Sales and Marketing at Tango Networks. With over two decades of telecommunications experience, Lee shares how Tango Networks is changing the game by extending UC capabilities to mobile devices through their innovative global mobile network. Learn why this solution is particularly valuable for organizations looking to empower frontline workers and why more companies are adopting a mobile-first approach to their communication strategy.Tango Networks operates as a "thick MVNO" with their own global IMS core, partnering with mobile carriers to extend UC capabilities to mobile devices. Their technology integrates with platforms like Microsoft Teams and Webex through eSIM technology.Key points:Mobile-First Approach: Tango's technology uses the native mobile network to extend UC capabilities to all employees, eliminating multiple devices and enabling mobility for frontline workers without relying on data connections.Global Coverage: With service in 16 countries and roaming in 23 more regions without additional charges.Easy Implementation: eSIM technology allows activation in minutes by scanning a QR code.AI Enhancement: Captures conversation data from frontline workers for automated workflows and insights.Next Steps: Visit Tango Networks' website to schedule a demo and learn how their solution can extend your UC investment to every employee regardless of location.
In this UC Today exclusive, host Kieran Devlin sits down with Stuart Costello, VP of Sales at Akixi, to discuss the company's partner-first ethos, evolving CX solutions, and bold AI roadmap. With a 100% channel model and a focus on empowering service providers, Akixi is doubling down on innovation, differentiation, and delivering tangible value. Whether you're in the UC, SaaS, or channel ecosystem, this conversation offers valuable insight into thriving in a fast-moving market.From real-time analytics to actionable AI, Akixi is redefining how service providers and MSPs create value for their customers. In this engaging conversation, Stuart Costello shares Akixi's strategic vision, cultural evolution, and the practical steps they're taking to help partners win and retain more business.Key highlights:Why Akixi's 100% channel-first approach and “partner-first” culture are core to its success.How Akixi blends CX analytics, CRM integration, and call recording to solve real-world challenges.The company's AI strategy — focused on monetisable, partner-led use cases rather than AI for AI's sake.Insights into market trends, from Microsoft Teams dominance to the resurgence of Webex.Akixi isn't just keeping pace — it's setting the pace, helping partners differentiate in competitive UC markets.Next steps:✅ Watch the full interview to learn how Akixi's solutions can strengthen your UC portfolio.✅ Visit Akixi's website for partner opportunities and product insights.
How can service providers rapidly connect their voice infrastructure to Microsoft Teams without the traditional headaches? In this engaging interview, Scott Jenkins breaks down Dstny's Call2Teams platform – a powerful middleware solution transforming how UC vendors and carriers deliver Teams voice capabilities at scale.Key highlights from the conversation:Solving UC Complexity: Learn how Call2Teams acts as an agnostic bridge across varied on-prem, cloud, and hybrid UC stacks to enable Teams as a voice endpoint.Effortless Onboarding with Zero-Touch: Discover how AutoSync and Dstny's zero-touch provisioning platform reduce onboarding from days to minutes with seamless API integrations.Empowering the Channel: See how Dstny supports full white-label delivery, enabling MSPs and ISVs to embed their brand while leveraging Dstny's backend power.Global Growth & Future Trends: From LATAM to Eastern Europe, hear Scott's take on emerging markets, Microsoft's evolving pricing models, and how AI and Direct Routing will drive the next wave of innovation.If you're working to modernize your UC offering or expand your reach with Teams voice, this video is packed with actionable insight and forward-thinking strategies. To learn more, visit: https://www.dstny.com/call2teams-home
In this episode of UC Today, host Christopher Carey sits down with Lee Hamilton, Head of Product Marketing at Dstny, to explore the evolving landscape of Microsoft Teams. Lee shares insights on how Dstny's Call2Teams service empowers service providers and enterprises to seamlessly integrate voice into Teams while maximizing existing infrastructure. If you're curious about hybrid work, AI-driven communications, and the future of unified communications, this conversation is packed with actionable insights.Discover how Dstny is redefining voice integration in Microsoft Teams:Seamless Teams Telephony: Learn how Call2Teams plugs directly into existing PBX and UC systems, enabling organizations to maintain legacy infrastructure while embracing Teams' platform.Hybrid Work Enablement: Explore how Dstny supports a hybrid workforce, offering scalable solutions for companies of all sizes and industries.AI Integration Through Voice: Understand why voice is the foundational layer for AI in customer interactions, meeting assistants, and sentiment analysis.Partner and Customer Success: Hear about the positive impact Dstny has had on service providers' growth, ARPU, and customer retention through Teams integrations.Dstny's Call2Teams is more than a service, it's a strategic tool for enhancing employee and customer experiences while laying the groundwork for AI-driven communications. Whether you're a service provider or enterprise decision-maker, this discussion highlights practical ways to leverage Teams and stay ahead in the evolving UC landscape.
Criminosos usam drones bombardeiros para atacar polícia no RJ; Microsoft Teams vai detectar localização do funcionário com base na rede Wi-Fi; 8K é uma mentira? Cientistas provam que a TV mais cara do mercado é um GOLPE de marketing! Novo Xbox terá Steam, jogos do PlayStation e online gratuito, diz reportagem. E Amazon confirma demissão de 14 mil funcionários para investir em IA. Tudo isso e muito mais, no nosso programa de hoje. Não saia daí!
Andrew Liptrot, Service Owner for AV and Workplace Technology at Haleon, shares how a global estate is moving from traditional video rooms to Microsoft Teams Rooms with clear standards, fewer components, and stronger operations.Four room archetypes to match business outcomes: Meet, Create, Engage, and InfluenceConsolidation on a lean set of components, with emphasis on reliability, supportability, and lifecycleInternal design capability, visual room design, and partner delivery against agreed standardsGovernance and service maturity across policies, SOPs, and continuous improvementProactive monitoring and the push towards “self-healing” rooms at scaleBroadening from room uptime to overall digital employee experience, including booking, signage, and workspace tools
In this episode of UC Today, host Kieran Devlin sits down with Randah McKinnie, VP of Product at Martello, to explore the hybrid collaboration challenges facing today's organizations and how Martello's Vantage DX solution is stepping in to solve them. With hybrid work here to stay, companies are increasingly relying on both Microsoft Teams and Zoom to stay connected. But what happens when things go wrong in these mission-critical environments? Randah shares how Martello is delivering much-needed clarity, control, and consistency for IT teams managing collaboration across platforms.With 62% of organizations now using both Teams and Zoom, hybrid collaboration is becoming the norm—but it's also introducing new headaches for IT departments. In this engaging interview, Martello's Randah McKinnie walks us through the capabilities of Vantage DX, a powerful monitoring and diagnostics solution purpose-built for multi-platform collaboration environments.Discover how Vantage DX empowers IT teams to:Monitor Teams and Zoom from a single interface—no more juggling admin consoles or mismatched metrics.Proactively troubleshoot with "x-ray vision" into your network, identifying issues before users are affected.Streamline IT operations by reducing training complexity and consolidating toolsets.Deliver exceptional digital experiences through custom alerts, deep diagnostics, and unified reporting.Whether you're a service provider or an enterprise IT leader, this conversation is packed with insights to help you simplify support and enhance collaboration.Next Steps:
UC Today's David Dungay hosts John Tucker, VP of Product, Intermedia In this session we discuss the following:1) Challenges surrounding delivering a seamless Microsoft Teams Operator Connect experience2) How Service Providers can stand out with a Teams proposition3) Avoiding the 'commodity trap' by building higher value propositionsIf you're looking for more information on this topic, visit https://intermedia.comProduced by UC Today News - Unified Communications & Collaboration Tech News #UCaaS #ChannelNews #MicrosoftTeamsThanks for watching, if you'd like more like this, don't forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter and LinkedIn pages.For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/
UC Today Journalist Kristian McCann sat down with Josh Blalock, Chief Evangelist at Jabra to break down key insights from Comms VNext 2025. In this exclusive interview, Josh Blalock revealed main themes of the conference, and key insights gained from it, including industry discussions on AI's evolving capabilities on Microsoft Teams, the interest in governance strategies addressing security concerns in hybrid work environments, and how attendees and hosts explored the intricacies of managing complex deployments.
Monday Headlines: Two Louvre heist suspects arrested, Albanese and Trump in Malaysia for ASEAN Summit, wild weather lashes east coast, no big tech exemptions to train AI, and Microsoft Teams set to dob on Aussies that WFH. Deep Dive: Alligator Alcatraz has existed for less than four months and has already become one of America's most notorious immigration detention centres. With detainees reportedly permitted to shower only once every three days and forced to share clothes amid overflowing toilets and limited access to legal support, welfare organisations describe the $450 million facility as a “black hole”. In this episode of The Briefing, Helen Smith is joined by Associate Professor David Smith from the University of Sydney who explains life inside Alligator Alcatraz and what it signals about the US Government's immigration policies. Follow The Briefing: TikTok: @thebriefingpodInstagram: @thebriefingpodcast YouTube: @TheBriefingPodcastFacebook: @LiSTNR Newsroom See omnystudio.com/listener for privacy information.
AI Unraveled: Latest AI News & Trends, Master GPT, Gemini, Generative AI, LLMs, Prompting, GPT Store
AI Weekly Rundown From October 19th to October 26th 2025:Welcome to AI Unraveled, Your daily briefing on the real world business impact of AI
In a new Technology Reseller News podcast, Publisher Doug Green sat down with Sabeeh Hameed, founder of Sabrhub, to discuss how his company is solving one of the most persistent pain points in business communications: 10DLC registration and compliant texting. Sabrhub works with MSPs, carriers, and resellers around the world to simplify how businesses register for 10DLC and launch text messaging campaigns. Through its Context Register platform, Sabrhub automates what was once a complicated and frustrating process. Many businesses—especially small firms such as accounting offices, delivery companies, or law practices—have struggled to complete their 10DLC registrations due to confusing requirements and a lack of guidance. “We've seen companies spend weeks trying to get approved, only to face rejection after rejection,” says Hameed. “We wanted to build a system that makes it easy for anyone—no matter their technical background—to become compliant and start texting their customers.” Context Register allows MSPs and resellers to onboard their customers through branded portals, with AI-powered website validation that checks over 50 compliance points, including opt-in forms, legal terms, and privacy policies. The system then provides a simple, one-line code snippet to fix missing elements and help ensure a near-perfect submission. The results speak for themselves: while typical first-time 10DLC rejections hover around 80 percent, Sabrhub's platform achieves a rejection rate of just 1 percent, with many approvals processed in under a week. Once registered, businesses can move directly into Context SMS, Sabrhub's companion messaging application. The platform integrates with Microsoft Teams, Webex, Outlook, and major CRMs like Salesforce and HubSpot, giving users the ability to send and receive text messages seamlessly from their preferred workspace. This is critical for service-driven industries such as HVAC, law, logistics, and education, where instant communication is key. Hameed emphasized that Sabrhub's mission goes beyond compliance: it's about enabling communication. “Texting remains the most powerful engagement tool in business—95 percent of texts are read within five minutes. We're helping the channel and their customers connect safely, efficiently, and without frustration.” By removing the barriers to 10DLC registration and enabling simple, compliant messaging, Sabrhub helps MSPs and service providers deliver greater value to their clients—turning a once cumbersome process into a fast, scalable, and revenue-ready solution. Learn more at sabrhub.com.
In this episode of UC Today, host Kieran Devlin sits down with Steve Forcum, Director of Marketing and Program Management at SIPPIO, to explore how the company is helping UC channel partners navigate today's evolving market. As economic uncertainty grows and traditional UC sales slow, SIPPIO offers a compelling blueprint for partners to drive growth, tap into new verticals, and simplify voice deployments across Microsoft Teams and Zoom. If you're a UC channel partner looking to stay ahead, this is one conversation you don't want to miss.What if you could turn Teams or Zoom into a seamless calling experience without complex integrations or added costs? In this insightful video, Steve Forcum reveals how SIPPIO empowers channel partners with the tools, knowledge, and flexibility to do just that—while scaling faster and smarter.
In Episode 69 of the UCStatus Podcast, hosts Randy, Mark, and Shawn discuss recent updates to Microsoft Teams features, including Express setup for auto attendants, new Graph APIs, and regulatory changes like KYC for phone numbers. They explore enhancements in Teams Rooms capabilities, device management challenges, and the importance of cross-team collaboration in compliance.
This episode is matcha madness, babe
Send us a textIn this episode of Joey Pinz Discipline Conversations, Joey sits down with William Rubio, CRO of CallTower, live at the MSP Summit in Orlando. William shares his journey of giving back through nonprofits like A Child Is Missing, and how discipline, consistency, and good habits drive both personal and professional success.They dive deep into the world of Unified Communications (UC) and Customer Experience (CX), breaking down how MSPs can leverage platforms like Microsoft Teams, Cisco WebEx, and Zoom to create new revenue streams while strengthening client relationships. William explains why MSPs shouldn't try to do everything themselves, how CallTower enables MSPs to add voice and compliance-ready solutions without the heavy lifting, and the role AI is beginning to play in customer productivity.If you're an MSP looking to scale, improve efficiency, and focus on what you do best, this conversation delivers practical advice on partnership, growth, and discipline.
In today's Cloud Wars Minute, I explore Microsoft's new Facilitator Agent in Teams and how it's quietly revolutionizing meeting collaboration through agentic AI.Highlights00:07 — Microsoft has added a Facilitator Agent to Teams. This new agent can create agendas, take notes, help keep discussions on track, create follow-ups, and even pressure-test discussion points. There's a difference between this agent and other note-taking and summarization tools already available. The Facilitator Agent participates in the discussion, as a silent partner.00:41 — It can alert users when time is running out and ensure that participants don't stray too far from the core discussion points. It can even answer open-ended questions during a chat.Now, as someone who has a lot of online meetings, I can really see the benefits here — not only from a time management and efficiency perspective, but also from a collaborative standpoint. 01:22 — It's important to highlight innovations like these that, at first glance, don't seem particularly new or exciting — especially when we think we already have the capabilities that they are presenting at our fingertips. Instead, this demonstrates the incremental progress happening in the agentic AI space. It's encouraging to see refinement in core use cases. Visit Cloud Wars for more.
Today on the Talent Development Hot Seat Podcast, host Andy Storch welcomes Cory Sanford, VP of Culture and Talent at Guidant Financial, HR consultant, speaker, and author of “hr. Are you kidding me? Surprisingly Simple Steps to Unlock the Power of People.” In this energizing conversation, Cory shares his unique philosophy on creating an award-winning remote culture and how intentional talent development practices can transform the employee experience.Subscribe to our weekly updates and monthly talent development newsletter here. Order Own Your Career Own Your Life on AmazonApply to Join us in the Talent Development Think Tank Community!This episode is sponsored by LearnIt, which is offering a FREE trial of their TeamPass membership for you and up to 20 team members of your team. Check it out here.Connect with Andy here: Website | LinkedInConnect with Cory Sanford here: LinkedInKey highlights from this episode include:Cory recounts his journey into HR and talent development, plus the personal mantra that guides his work: the workplace should empower people to be, do, and feel their best.Discover how Guidant Financial has thrived as a fully remote organization—winning “Best Place to Work” awards and attracting top talent by leaning into flexibility and connection.Cory explains the secret to overcoming hybrid and remote work challenges, focusing on building deliberate connections—to purpose, leaders, and each other through required and optional cultural activities.Take a behind-the-scenes look at Guidant's innovative use of Microsoft Teams, including fun “Break Room” and “Cheers” channels to promote organic interaction and real-time peer recognition.Learn about Guidant's bold goal to promote or advance 25% of its team annually, and how Cory's approach to career development includes step promotions, subject matter expert tracks, and creating new roles where talent and organizational needs align.Hear practical strategies for supporting managers to develop, not hoard, talentincluding regular, effective one-on-ones and celebrating leaders who help their people move up or across the organization.Cory shares his philosophy for meaningful onboarding (cohort hiring, “partners in crime” buddies, and personal welcome messages) and offboarding (company-wide celebration of departures and active alumni engagement).Dive into the design and impact of Guidant's all-virtual Development Day, featuring Andy as keynote, personal vision boarding, actionable next steps, and hands-on AI training to foster an ownership mindset.Insights on building a culture that encourages side hustles and celebrates employees who pursue their dreams; whether inside or outside the company.Cory's take on why he wrote “hr. Are you kidding me?”: to offer simple, story-driven frameworks anyone can use to unlock the power of culture and people.Tune in for actionable inspiration and ideas to create, sustain, and measure a standout culture. Whether you are in the office or distributed across the globe....
With Windows 10's end-of-life looming, Paul and Leo dissect the real risks, questionable hardware requirements, and whether dumping old PCs in landfills is an acceptable trade-off for modern security. Plus, why is Apple finally buying up touchscreen displays for MacBooks after years of resistance, and what could that mean for the future of both Mac and Windows hardware? Windows Consumer Reports asks Microsoft to continue Windows 10 support Reminder: Windows 11 25H2 ISOs are available... x64 only, in Insider Preview. Arm version is from Dev channel and is a VHDX Dev (25H2) and Beta (24H2) - Copilot prompt in Click to Do, Prompt recommendations in Start, controller navigation for gaming handhelds, SCOOBE, agents in the Store, more Release Preview (24H2 AND 25H2) - Click to Do table detection, action tags, and Summarize improvements; agent in Settings improvements, Hardware indicator improvements, more Quick Machine Recovery is a solid addition to your recovery toolbox Microsoft releases Windows 365 Cloud Apps in Preview A MacBook with a touch screen? Oh the irony Microsoft 365 Microsoft finally settles Teams antitrust case with EU and you're not going to believe what happens next Microsoft 365 desktop apps (i.e. "Office") gets Copilot chat even for free - Web grounded? That's ungrounded, right? Microsoft 365 commercial pulls in previously separate sales, service, and financial services Outlook Lite is heading off to a farm to chase rabbits No more Office file editing in Microsoft 365 Copilot app for iPhone and iPad AI OpenAI and Microsoft hint at another major restructuring of their partnership Auto AI model selection comes to Visual Studio Code. Your orchestration is showing Visual Studio 2026 on .NET Rocks and the recent news about configuring GitHub Copilot in VS 20xx. Hardware October is going to be a big month for new hardware Apple rumored for October Google Home on October 1 with Gemini Amazon devices (September 30, close enough) Where are the next-gen PC chips? Xbox & games Third-party store integration comes to Xbox app on Windows Microsoft kicks off another big half month for Xbox Game Pass Epic Games can't stop beating Google in court Tips & Picks Tip of the week: Improve Windows 11 security App pick of the week: Google app for Windows Hosts: Leo Laporte and Paul Thurrott Download or subscribe to Windows Weekly at https://twit.tv/shows/windows-weekly Check out Paul's blog at thurrott.com The Windows Weekly theme music is courtesy of Carl Franklin. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: uscloud.com helixsleep.com/twit
With Windows 10's end-of-life looming, Paul and Leo dissect the real risks, questionable hardware requirements, and whether dumping old PCs in landfills is an acceptable trade-off for modern security. Plus, why is Apple finally buying up touchscreen displays for MacBooks after years of resistance, and what could that mean for the future of both Mac and Windows hardware? Windows Consumer Reports asks Microsoft to continue Windows 10 support Reminder: Windows 11 25H2 ISOs are available... x64 only, in Insider Preview. Arm version is from Dev channel and is a VHDX Dev (25H2) and Beta (24H2) - Copilot prompt in Click to Do, Prompt recommendations in Start, controller navigation for gaming handhelds, SCOOBE, agents in the Store, more Release Preview (24H2 AND 25H2) - Click to Do table detection, action tags, and Summarize improvements; agent in Settings improvements, Hardware indicator improvements, more Quick Machine Recovery is a solid addition to your recovery toolbox Microsoft releases Windows 365 Cloud Apps in Preview A MacBook with a touch screen? Oh the irony Microsoft 365 Microsoft finally settles Teams antitrust case with EU and you're not going to believe what happens next Microsoft 365 desktop apps (i.e. "Office") gets Copilot chat even for free - Web grounded? That's ungrounded, right? Microsoft 365 commercial pulls in previously separate sales, service, and financial services Outlook Lite is heading off to a farm to chase rabbits No more Office file editing in Microsoft 365 Copilot app for iPhone and iPad AI OpenAI and Microsoft hint at another major restructuring of their partnership Auto AI model selection comes to Visual Studio Code. Your orchestration is showing Visual Studio 2026 on .NET Rocks and the recent news about configuring GitHub Copilot in VS 20xx. Hardware October is going to be a big month for new hardware Apple rumored for October Google Home on October 1 with Gemini Amazon devices (September 30, close enough) Where are the next-gen PC chips? Xbox & games Third-party store integration comes to Xbox app on Windows Microsoft kicks off another big half month for Xbox Game Pass Epic Games can't stop beating Google in court Tips & Picks Tip of the week: Improve Windows 11 security App pick of the week: Google app for Windows Hosts: Leo Laporte and Paul Thurrott Download or subscribe to Windows Weekly at https://twit.tv/shows/windows-weekly Check out Paul's blog at thurrott.com The Windows Weekly theme music is courtesy of Carl Franklin. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: uscloud.com helixsleep.com/twit
With Windows 10's end-of-life looming, Paul and Leo dissect the real risks, questionable hardware requirements, and whether dumping old PCs in landfills is an acceptable trade-off for modern security. Plus, why is Apple finally buying up touchscreen displays for MacBooks after years of resistance, and what could that mean for the future of both Mac and Windows hardware? Windows Consumer Reports asks Microsoft to continue Windows 10 support Reminder: Windows 11 25H2 ISOs are available... x64 only, in Insider Preview. Arm version is from Dev channel and is a VHDX Dev (25H2) and Beta (24H2) - Copilot prompt in Click to Do, Prompt recommendations in Start, controller navigation for gaming handhelds, SCOOBE, agents in the Store, more Release Preview (24H2 AND 25H2) - Click to Do table detection, action tags, and Summarize improvements; agent in Settings improvements, Hardware indicator improvements, more Quick Machine Recovery is a solid addition to your recovery toolbox Microsoft releases Windows 365 Cloud Apps in Preview A MacBook with a touch screen? Oh the irony Microsoft 365 Microsoft finally settles Teams antitrust case with EU and you're not going to believe what happens next Microsoft 365 desktop apps (i.e. "Office") gets Copilot chat even for free - Web grounded? That's ungrounded, right? Microsoft 365 commercial pulls in previously separate sales, service, and financial services Outlook Lite is heading off to a farm to chase rabbits No more Office file editing in Microsoft 365 Copilot app for iPhone and iPad AI OpenAI and Microsoft hint at another major restructuring of their partnership Auto AI model selection comes to Visual Studio Code. Your orchestration is showing Visual Studio 2026 on .NET Rocks and the recent news about configuring GitHub Copilot in VS 20xx. Hardware October is going to be a big month for new hardware Apple rumored for October Google Home on October 1 with Gemini Amazon devices (September 30, close enough) Where are the next-gen PC chips? Xbox & games Third-party store integration comes to Xbox app on Windows Microsoft kicks off another big half month for Xbox Game Pass Epic Games can't stop beating Google in court Tips & Picks Tip of the week: Improve Windows 11 security App pick of the week: Google app for Windows Hosts: Leo Laporte and Paul Thurrott Download or subscribe to Windows Weekly at https://twit.tv/shows/windows-weekly Check out Paul's blog at thurrott.com The Windows Weekly theme music is courtesy of Carl Franklin. Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free shows, a members-only Discord, and behind-the-scenes access. Join today: https://twit.tv/clubtwit Sponsors: uscloud.com helixsleep.com/twit
Ice Cube saves the world from aliens via Amazon Prime and Microsoft Teams?! You all demanded it, so Paul, June, and Jason got their butts into the studio to cover all the mouse-clicking, keyboard-clacking, and front-facing video calls in the new War of the Worlds reboot. They discuss the Tesla ambulance, how Ice Cube plays a straight up stalker, the heroic Amazon Prime Air Drone, the packing tape tourniquet, the bonkers computer drop-down menu options, if the aliens want our nude pics, and so much more. Plus, the gang debate the correct way to pronounce "data" and Paul goes out of his way to clarify he knows his own children. • Go to hdtgm.com for tour dates, merch, FAQs, and more• Have a Last Looks correction or omission? Call 619-PAULASK to leave us a voicemail!• Submit your Last Looks theme song to us here• Join the HDTGM conversation on Discord: discord.gg/hdtgm• Buy merch at howdidthisgetmade.dashery.com/• Order Paul's book about his childhood: Joyful Recollections of Trauma• Shop our new hat collection at podswag.com• Paul's Discord: discord.gg/paulscheer• Paul's YouTube page: youtube.com/paulscheer• Follow Paul on Letterboxd: letterboxd.com/paulscheer• Subscribe to Enter The Dark Web w/ Paul & Rob Huebel: youtube.com/@enterthedarkweb• Listen to Unspooled with Paul & Amy Nicholson: unspooledpodcast.com• Listen to The Deep Dive with June & Jessica St. Clair: thedeepdiveacademy.com/podcast• Instagram: @hdtgm, @paulscheer, & @junediane• Twitter: @hdtgm, @paulscheer, & msjunediane • Jason is not on social media• Episode transcripts available at how-did-this-get-made.simplecast.com/episodesGet access to all the podcasts you love, music channels and radio shows with the SiriusXM App! Get 3 months free using the link: siriusxm.com/hdtgm