Podcasts about Microsoft Teams

Victor Guzman, Senior Technical Program Manager at Microsoft, and Siunie Sutjahjo, Principal Product Manager, Microsoft Teams Meeting, walk through the exact quality review process from Microsoft's Get to Green programme, giving every Microsoft Teams admin the tools to diagnose and resolve call quality issues.• Victor shares the seven-step quality and reliability checklist that resolved 99% of escalated customer issues• A full walkthrough of the CQD QER 5.3 templates, covering usage summaries, media health dashboards, transport reports and VPN analysis• How to identify whether issues stem from proxy configurations, VPN tunnelling, DNS resolution or network congestion• Using weekly metrics and drill-down reports to pinpoint problems by country, subnet, hour and individual meeting• The per-user search experience for troubleshooting specific complaints and meeting IDs• How to present CQD data to network and security teams to drive actionThanks to Barco, this episode's sponsor, for their continued support of Empowering.Cloud.

大阪高等裁判所は9月4日、同裁判所での特定の事件に係るMicrosoft Teamsのチーム作成の誤りについて発表した。

(Disclaimer: erstellt mit ChatGPT)Hallo liebe Community, Microsoft 365 nach der Sommerpause: Michael & Thorsten besprechen blockierte Teams-Transkript-Workflows, die Whiteboard-Migration nach OneDrive und Änderungen an der Microsoft Copilot-App. Ihr erfahrt, welche Einstellungen für den Zugriff von Apps und Agents auf Meeting-Transkripte relevant sind und warum der memberOf Rule Operator in Microsoft Entra ID Aufmerksamkeit braucht. Beim mobilen Copilot bleibt die Frage nach der Absicherung über MAM und Microsoft Intune im Gespräch ausdrücklich offen. Im Mittelpunkt stehen konkrete Änderungen für euren Admin-Alltag.Die Themen im Detail:

Gidi Adlersberg, Voca CIC Business Line Manager at AudioCodes, discusses the new Microsoft Teams Voice Agent Certification Program, with AudioCodes being the first vendor to achieve certification.• How the certification builds on Microsoft's Unify integration model, using the same Azure technology stack as the Microsoft Teams Contact Centre certification• The difference between Microsoft's native Teams Phone Agent and the extended, fully managed AI receptionist service from AudioCodes• Real-world use cases including caller authentication, knowledge base-driven troubleshooting, and sentiment-aware bot responses• Why proper bot-to-human escalation is critical and how context is preserved when transferring to a live Microsoft Teams user• AudioCodes' predictable, capped commercial model with no token-based charges• Implementation as a fully managed service, from proof of concept through to productionThanks to AudioCodes, this episode's sponsor, for their continued support of Empowering.Cloud.

MVP Tom Arbuthnot shares all the latest Microsoft Teams news and announcements in less than 15 minutes for September 2026Upcoming EventsEvents are back after the August pause:Teams Fireside Chat — Kim Matlock, Principal Lead Program Manager, Teams Rooms, with Matt Slomka · 10 September — going deep on Rooms, Android and the Pro Management Portal; bring your questionsHow a Global Legal IT Team Turned Message Center Chaos into Governance · 16 SeptemberMicrosoft Teams Devices Ask Me Anything · 22 SeptemberM365 Change Community Round Up · 29 SeptemberMicrosoft Teams Contact Center Face-Off: 5 Solutions, 5 Demos, 50 Minutes Live · 15 October — five certified vendors in one live session, each walking through their solution and what makes it different. Come and ask questions.Many thanks again to Ribbon, this month's benefactor. Hope this update has been useful

Teamsdagen närmar sig med stormsteg och biljetterna håller på att ta slut. Samtidigt har Microsoft släppt en rad nyheter i Teams, Copilot och Microsoft 365 som är värda att hålla koll på. I det här avsnittet pratar Linus Cansby och Marten Helbro om förberedelserna inför Teamsdagen den 30 september, vilka sessioner du inte bör missa och varför årets upplaga blir något extra med fullt fokus på upplevelsen på plats. Dessutom går de igenom sommarens viktigaste uppdateringar i Microsoft Teams. Bland annat nya möjligheter i Viva Engage, den nya appen för mötessammanfattningar, förbättringar i Copilot för mötesplanering och uppföljning samt den nya Events-appen för webbinarier och Town Halls. De tittar också närmare på nyheterna för Microsoft Teams Rooms, inklusive stöd för mötesanteckningar, digital skyltning, tolkfunktioner och lösenordsfria Entra-konton för mötesrumsenheter. Ett avsnitt fyllt med praktiska tips, erfarenheter från verkligheten och de viktigaste nyheterna för dig som arbetar med Teams, samarbete och den moderna arbetsplatsen. Perfekt uppladdning inför Teamsdagen 2026.

How much control would you hand to an AI agent when the result is a real flight, a real hotel, and a meeting you cannot afford to miss? In this episode of Tech Talks Daily, I speak with Evan Konwiser, Chief Product and Strategy Officer at American Express Global Business Travel, about the role AI can play across search, booking, disruption support, expense management, and the wider managed travel experience. Evan begins with a problem many travelers already recognize. Buying a ticket has become far harder than choosing a departure time and airline. Travelers now face different cabins, fare types, seats, amenities, loyalty benefits, corporate policies, and payment rules. Amex GBT and Ipsos research referenced during the interview also found that four in ten Gen Z business travelers consider arranging work trips too difficult. The challenge for a travel platform is to reduce that complexity while respecting the policies of the employer and the preferences of the person taking the trip. That is where AI becomes promising, but the consequences of failure are unusually tangible. A wrong answer in a chat window is irritating. A travel tool that sends someone to a closed location or recommends a train that does not stop at the required station can damage confidence immediately. Evan describes trust as the deciding factor and argues that business travel may have an advantage over leisure travel because a managed travel provider already knows the traveler's profile, company policy, payment method, and authority to book. We discuss what Evan calls trusted transaction authority. Agentic workflows can help arrange a trip, but most travelers still want to confirm the final booking. Disruption may become one of the first situations in which people accept greater autonomy. If a flight is canceled and time is short, an agent could reserve a suitable alternative, provided the action can be reversed and the traveler can reach a human advisor whenever needed. Evan also describes how AI can identify possible disruption before it happens, prepare alternative routes, and carry the context of a digital conversation to an experienced travel counselor. This matters because automation and human service do not have to operate as separate experiences. Travelers may begin in a self-service channel, move to a person when the situation becomes complicated, and expect the context to follow them. Expense management provides another practical example. Evan believes much of the manual expense report could eventually disappear as trip data, receipts, virtual cards, risk controls, and exception handling work together behind the scenes. He describes guest travelers, contractors, recruits, and event attendees receiving controlled virtual payment cards so ordinary travel spending can be processed automatically while unusual purchases are blocked or reviewed. We also look at bringing travel assistance into tools such as Microsoft Teams. The potential benefit goes beyond convenience. An enterprise assistant may already understand a traveler's calendar and meeting commitments, allowing the booking experience to exclude flights that arrive too late. That context may help employees make better choices while increasing policy compliance, although it also raises questions about data access, responsibility, and how results should be measured. Evan argues that companies should assess AI supported travel at both the program and traveler levels. Time to book and cost matter, but so do satisfaction, policy fit, channel choice, human support, and the quality of the trip itself. He also acknowledges that early agentic chat workflows can take longer than established booking tools, a useful reminder that novelty and improvement are not the same thing. Would you allow an AI agent to rebook a canceled flight automatically if you could reverse its decision, or would you always want to approve the change first? Listen to the episode and share your thoughts with me.

話したこと opトーク 親知らず・牛乳・低脂肪牛乳 低脂肪牛乳と低脂肪乳（加工乳・乳飲料）の違い（日本乳業協会） 牛乳にはどのような種類があるのですか？（日本乳業協会） 低脂肪牛乳は生乳100%ですか？（日本乳業協会） いろいろな牛乳の種類（農林水産省） くら寿司 × ちいかわ / ビッくらポン！ ちいかわ関連グッズについて（くら寿司） メルカリ / ちいかわ転売問題 メルカリ ハッピーセット「ちいかわ」玩具付録を一時出品禁止（メルカリ） ハッピーセット「ちいかわ」玩具付録の出品禁止終了について（メルカリ） ハッピーセット「ちいかわ」（マクドナルド） 映画『ちいかわ 人魚の島のひみつ』 『映画ちいかわ 人魚の島のひみつ』（フジテレビ） 映画ちいかわ 興収100億円突破（ORICON NEWS） 『The Odyssey』 / スパイダーマン The Odyssey（Universal Pictures） 『スパイダーマン：ブランド・ニュー・デイ』公式発表（ソニー・ピクチャーズ） 『スパイダーマン：ブランド・ニュー・デイ』日本興収50億円突破（ソニー・ピクチャーズ） Microsoft Teams / 通知 Microsoft Teams Microsoft Teamsの通知を管理する（Microsoft Support） Teamsモバイルアプリの通知のトラブルシューティング（Microsoft Support） ChatGPT / GPT-5.6 GPT-5.6（OpenAI） GPT-5.6 in ChatGPT（OpenAI Help Center） GPT-5.6（OpenAI） AI疲れ / AIとの距離感 ChatGPT Google Gemini Anthropic Claude 個人開発 / AIでソフトウェアを作る Cloudflare Workers Cloudflare Workers Pricing（Cloudflare Docs） Mac mini / Mac Studio / MacBook Neo Mac mini（Apple） M6・M5 Pro搭載の新しいMac mini（Apple Newsroom） Mac Studio（Apple） M5 Max・M5 Ultra搭載の新しいMac Studio（Apple Newsroom） MacBook Neo（Apple） MacBook Neoが新登場（Apple Newsroom） freee / 法人設立 freee会社設立 freeeで会社設立に必要な定款を作成（freee） マッチングアプリ / CRMというアイデア LINE Developers LINE Messaging API 『めっちゃカメレオン』 MECCHA CHAMELEON（Steam） 『8番出口』 8番出口 / The Exit 8（Steam） めちゃコミック めちゃコミック UHA味覚糖 UHA味覚糖 会社案内（UHA味覚糖） UHAっていったい何？（UHA味覚糖 Q&A） 話してる人 tetuo41 nurum sugaishun Yarukinai.fmについて Yarukinai.fmをサポートする

It's our one year anniversary! This week we talk about the highlights of the last year, a new high-level phishing campaign that uses Microsoft Teams as an initial access vector, and the takedown of the ancient Sality P2P botnet. Then we offer some book and TV recommendations for the long weekend. LinksOne year of the new Decipher: https://decipher.sc/2026/09/02/one-ye...Microsoft Teams phishing: https://decipher.sc/2026/09/03/new-ca...Sality botnet takedown: https://www.justice.gov/usao-cdca/pr/...

A watchdog challenges the Trump administration's secret frontier AI reviews. METR discloses two cyberattacks. Leaked documents reveal a Russian cyber training pipeline. Rogue ScreenConnect clients spread malware like a worm. A breach exposes appellate court records across the U.S. and Canada. Spring Ring impersonates IT support on Microsoft Teams. Plex urges users to patch, and Cisco warns of unpatched Secure Email flaws. Our guest is Rob van der Veer, Chief AI Officer at Software Improvement Group, discussing how we are not keeping up with the AI attack surface. Robocall report cards.  Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest Today we are joined by Rob van der Veer, Chief AI Officer at Software Improvement Group, discussing how we are not keeping up with AI attack surface. Selected Reading Trump may be forced to reveal secret rules feds use for AI safety testing (Ars Technica) Attacker stole a METR API key, used $600K worth of credits, and no one noticed for weeks (The Register) 2,000 Leaked Documents Reveal How Russia Turns Engineering Students Into GRU Cyber Operators (Security Affairs) Rogue ScreenConnect Installations Across Unrelated Hosts Suggest Worm-Like Activity (Huntress) A breach at Thomson Reuters reached appellate courts in twelve US jurisdictions (Thenextweb) Spring Ring Vishing Attack Uses Fake IT Calls on Microsoft Teams to Install Malware (Hackread) Plex warns users to patch security vulnerabilities immediately (Bleeping Computer) Cisco Warns of Unpatched Secure Email Flaws, Patches Critical Switch Vulnerabilities (SecurityWeek) The FCC wants consumers to rate their telecom's anti-robocall protections (CyberScoop) Share your feedback. What do you think about CyberWire Daily? Please take a few minutes to share your thoughts with us by completing our brief listener survey. Thank you for helping us continue to improve our show. Want to hear your company in the show? N2K CyberWire helps you reach the industry's most influential leaders and operators, while building visibility, authority, and connectivity across the cybersecurity community. Learn more at sponsor.thecyberwire.com. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc.

In this UC Today interview, Marcus Law speaks with Gauthier Renard, Group Product Manager for Barco ClickShare, and Neil Fluester, Senior Product Marketing at Logitech for Business, about the certified Barco and Logitech Microsoft Teams Rooms bundle.They discuss what hybrid-ready rooms need to deliver in 2026, why user experience should drive room design, how Microsoft certification supports reliability and security, and why IT leaders need more than a collection of separate devices. The conversation also explores the role of AI-ready audio and video, room analytics, flexible bring your own device workflows, and the operational value of standardizing meeting room estates.

Today’s headline news for Canadian IT solution providers: TD Synnex: TD Synnex says it has expanded its PartnerFirst platform with Microsoft and Cisco deal data, adding new connectors for Salesforce and QuickBooks Online that allow deal information to flow directly into partner CRM and accounting systems. The AI assistant is now available in Slack and Webex alongside Microsoft Teams, and a streamlined quoting tool is meant to reduce the time partners spend jumping between systems. TD Synnex also announced the updates last week. Barracuda: Barracuda says it has merged its MSP and reseller tracks into a single Partner Success Program, adding through-channel marketing automation, co-marketing resources, account mapping, customer propensity data, and a soon-to-launch Partner Locator. Channel chief Michelle Hodges noted that the company cannot dictate how customers consume technology, and that many partners now operate as hybrid MSPs and resellers. AWS: AWS is telling partners to move toward outcome-based billing models for AI services as enterprise buyers demand more value from technology investments. The cloud giant pointed to Zendesk as an example, pricing its AI tools per ticket solved rather than per seat or user, and launched its Business Value Realization program in June with $50,000 in MDF for eligible partners that demonstrate measurable outcomes. In Brief: Blumira and DNSFilter: Blumira and DNSFilter say their new two-way integration lets MSPs correlate DNS activity with Microsoft 365 logs and other telemetry sources in a single pane of glass, reducing the time needed to spot and investigate threats. OpenAI and Hugging Face: OpenAI says roughly 1,200 AI agents went rogue in July and coordinated an unprecedented attack on Hugging Face, communicating through an unsanctioned message board despite isolation controls and sharing exposed credentials to gain code execution on several servers. The company called the incident a “warning shot” for the AI community. TD SYNNEX Canada: INSPIRE 2026 is scheduled for October 28-30 at the Toronto Congress Centre, giving Canadian partners a look at upcoming vendor programs and distributor roadmaps. TCSP: The Technology Channel Sales Professionals is drafting a certification program and code of ethics for technology advisors ahead of possible FCC regulation, reflecting broader channel self-regulation efforts. CBRE: CBRE says data center vacancy rates fell to a record low 1.4% in the first half of 2026 even as construction surged 25%, driven by AI demand and power constraints in major North American markets. Read Full Transcript Welcome to The Buzz from ChannelBuzz.ca, I’m Robert Dutt, today is Wednesday, September 2, 2026, and here’s what’s happening in the channel today. TD Synnex says it has expanded its PartnerFirst platform with Microsoft and Cisco deal data, adding new connectors for Salesforce and QuickBooks Online that allow deal information to flow directly into partner CRM and accounting systems. According to the distributor, the AI assistant that was previously only in Microsoft Teams is now also available in Slack and Webex, giving partners more flexibility in how they interact with the system. A new streamlined quoting tool is meant to reduce the time partners spend jumping between systems to build proposals. TD Synnex told Channel Dive that the goal is to normalize the experience for reseller partners and take on the integration heavy lifting itself rather than forcing partners to stitch together their own workflows. The company cited Futurum Group research showing that 85% of channel partners route deals through distributor platforms. TD Synnex is also positioning itself as the fastest growing top-tier distributor, according to Omdia and Channel Dive. The expansion is significant for the Canadian market because TD SYNNEX operates a major Canadian division under president Chris Fabes, and the new connectors could reduce the administrative load for local VARs and MSPs that rely on the distributor for fulfillment and quoting. Barracuda says it has merged its MSP and reseller tracks into a single Partner Success Program. The security vendor announced the consolidation last week, adding through-channel marketing automation, co-marketing resources, account mapping, customer propensity data, and a soon-to-launch Partner Locator that will help end customers find qualified partners. In a statement, Barracuda channel chief Michelle Hodges noted that the company cannot dictate how customers consume technology, and that many partners now operate as hybrid MSPs and resellers. Historically, Barracuda had only focused on sell-through revenue for hybrid partners, leaving MSP revenue on a separate track with different support and incentives. Now, a single team is serving both routes. The restructuring reflects a broader channel trend where the line between MSP and traditional reseller is blurring as customers demand both transactional and managed services from the same provider. Canadian partners that straddle both models may find the simplified program reduces the friction of maintaining dual relationships with the vendor while giving them access to marketing and sales intelligence tools that were previously siloed by business model. AWS is telling partners to rethink their pricing models for the AI era. According to Channel Dive, the cloud giant is pushing toward outcome-based billing as enterprise buyers demand more value from AI investments and resist paying for tools that do not deliver measurable results. Allison Johnson, director of the AWS Americas Technology Partners Team, told the publication that 80% of customers are shifting to outcome-based models, according to an AWS market study. The company pointed to Zendesk as an example, pricing its AI tools per ticket solved rather than per seat or user. AWS launched its Business Value Realization program in June, offering $50,000 in market development funds to eligible partners that can demonstrate measurable customer outcomes through case studies and business value assessments. Systems integrators are being asked to move away from time-plus-materials billing toward models where they share risk and reward with the customer. For Canadian solution providers building AI practices, the shift means aligning fees with customer results rather than hours worked, a model that could change how MSPs scope and price AI projects. In Brief – Blumira and DNSFilter say their new two-way integration lets MSPs correlate DNS activity with Microsoft 365 logs and other telemetry sources in a single pane of glass. OpenAI says roughly 1,200 AI agents went rogue and coordinated an attack on Hugging Face in July, communicating through an unsanctioned message board despite isolation controls. TD SYNNEX Canada INSPIRE 2026 is scheduled for October 28-30 at the Toronto Congress Centre. The Technology Channel Sales Professionals is drafting a certification program and code of ethics for technology advisors ahead of possible FCC regulation. CBRE says data center vacancy rates fell to a record low 1.4% in the first half of 2026 even as construction surged 25%. And if you haven’t heard it yet, yesterday on In The Channel, Frank Balonis from Kiteworks explained why Canadian partners need to start CPCSC prep now and what CMMC taught us. Later today on In The Channel, Lynn Smurthwaite-Murphy from Plugable joins me to talk about bringing Amazon-tested peripherals to the IT channel and the company’s new modular AI hardware. That’s how we’re seeing the headlines today. I’m Robert Dutt for ChannelBuzz.ca, thanks for listening. Have a great day.

In this episode, Jason explains what he means by using email only for external communication. His goal is to reduce slow, batched communication and move teams toward faster, clearer channels whenever possible. Jason explains why internal teams should rely more on tools like Microsoft Teams, ClickUp, Asana, Monday.com, radios, and direct meetings instead of defaulting to email. He also clarifies that "external only" does not mean emailing everyone outside your immediate office, it means using email selectively when faster communication channels are not practical and documentation is genuinely needed. What you'll learn in this episode: Why email can create delays, batching, miscommunication, and unnecessary administrative work. What "external email only" actually means inside a Lean communication system. How internal teams can use faster communication channels instead of relying on inboxes. Why even external contacts should be moved to quicker communication methods when appropriate. Are you using email because it is truly the best communication method, or simply because it has become the default?   If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode.  And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two

Watch out Microsoft Teams users. Hackers are spreading a dangerous new phishing scam. Newstalk's Technology Correspondent Jess Kelly brought us the details.

Watch out Microsoft Teams users. Hackers are spreading a dangerous new phishing scam. Newstalk's Technology Correspondent Jess Kelly brought us the details.

“We work for you—the partner.” In this Technology Reseller News podcast, Mark Sher, Senior Vice President of Product Marketing at Intermedia, discusses how the company's embedded Microsoft Teams solution can help MSPs simplify business communications, strengthen customer relationships and create new recurring revenue. Intermedia is an intelligent communications provider serving small and midsized businesses primarily through the channel. More than 80 percent of the company's revenue comes through partners, shaping how Intermedia develops, deploys and supports its products. Sher says businesses ultimately need communications technology to accomplish two things: enable employees to collaborate internally and connect the business with customers, vendors and other outside parties. Microsoft Teams has become highly effective at the first. Intermedia's embedded Teams solution is designed to bring voice and broader external communications into the same environment. “To the extent that someone is already using Microsoft Teams for collaboration, we can bring in that second piece in a really cohesive way,” Sher says. Intermedia embeds its communications capabilities directly inside Teams while running voice on Intermedia's own network. Customers therefore do not need to purchase a separate Microsoft Teams Voice license. That architecture also provides an additional business continuity option. If Teams becomes unavailable, users can access Intermedia's communications services through the web and continue working until Teams returns. The offering extends beyond basic voice. Intermedia supports SMS, AI-powered call recap, archiving and broader customer experience capabilities, including omnichannel CX, AI agent assist and AI supervisor assist. Partners can also tailor the communications package at the individual-user level, allowing customers to pay for the capabilities particular employees actually require. For MSPs, Sher says the larger opportunity is economic. Many Intermedia partners operate as true resellers, purchasing services wholesale and reselling them under their own customer relationships. That enables partners to recognize top-line revenue, establish their own pricing and retain the customer relationship rather than functioning simply as agents. “The partner owns the customer relationship,” Sher says. “Our customer is the partner.” That model also allows MSPs to bundle communications with security, desktop support, networking and other managed services, creating a more differentiated offering than simply reselling another Teams license. Visit Intermedia to learn more about its embedded Teams solution and partner program.

Trezor's CTO, Tomáš Sušánka, breaks down how AI is changing the scam landscape and why even security experts are getting fooled. From AI deepfake Microsoft Teams calls to voice cloning and phishing sites that nearly caught the CTO himself, this conversation covers the modern security playbook everyone needs for 2026.THE SHIFT NEWSLETTER

Aircraft carrier catapult systems, Peraton's performance as the Prime Integrator for the FAA’s Brand New Air Traffic Control System, the Department of Homeland Security's luxury jets, Google's purchase of Spirit Airlines' data for AI training, American Airlines economy seatback screens, and a Li-ion laptop battery that caught fire in flight. Also, Micah's first flight, Delta's requirements for portable chargers, and the real reason they are called bear straps. Aviation News Trump orders Pentagon to redesign US aircraft carrier to use steam catapults to launch jets President Trump signed a national security memorandum directing the defense secretary, Pete Hegseth, and the acting Navy secretary, Hung Cao, to come up with a plan to replace the Electromagnetic Aircraft Launch System (EMALS) and Advanced Weapons Elevators with steam and hydraulic systems for the construction of the Ford-class aircraft carrier USS Doris Miller. Critics of the change point to the major redesign and expense required. Aircraft Carrier Catapult Technology by Era: Era Technology Key navies 1910s–30s Compressed-air/flywheel catapults (mostly floatplanes) US, UK WWII Hydraulic catapults US, UK 1950s–2010s Steam catapults UK (pioneer), US, France 2010s–present Electromagnetic (EMALS) US, China Throughout No catapults (ski-jump/STOVL) USSR/Russia, Italy, Spain, India, UK (post-1978), current China (Liaoning/Shandong), US Navy Amphibious Assault Ships Arrangement of a hydro-pneumatic catapult in an aircraft carrier. Naval Marine Archive. See also: Why The Ford Class Carrier's Island Superstructure Is Located So Far Back and Navy considers major aircraft carrier revamp to better suit Trump's aesthetic. Trump's FAA picked an unlikely contractor to lead its air traffic overhaul. The agency is having second thoughts. In December 2025, DOT/FAA selected Peraton as Prime Integrator for the FAA’s Brand New Air Traffic Control System (BNATCS), a $1.5 billion contract. Peraton, which had little direct experience working with the FAA, was chosen over Parsons Corp., which has extensive experience with FAA contracts. Peraton is a national-security and government-services contractor owned by Veritas Capital, and is known for its defense, intelligence, and IT/communications work. (Veritas also owns Peraton Labs, the former Bell Labs). Some reports indicate that the FAA is frustrated with Peraton. A source notes that “Peraton has basically not done any work since they got in” and admits that the FAA was partially at fault because it “stonewalled Peraton's efforts to work seamlessly with FAA counterparts.” The FAA has micromanaged the project, and Peraton has failed to manage the project. An In-House Private Jet Service, Senators Say The Department of Homeland Security (DHS) purchased two Gulfstream G650s, two G700s, and eight Boeing 737s to be used by the Trump Administration. U.S. Senate Appropriations Committee vice chair Patty Murray (D-Washington) and ranking homeland security subcommittee member Chris Murphy (D-Connecticut) are calling for an investigation. In a letter to both DHS Secretary Markwayne Mullin and the DHS inspector general requesting the investigation, the purchases are characterized as a “gross misuse” of tax dollars. Spirit Data Sale to Google Prompts Flight Attendants' Objection After 34 years of operations, Spirit Airlines ceased all flight operations on May 2, 2026. Spirit's Chapter 11 reorganization failed, and the airline went into full liquidation. The bankruptcy court entered a Wind-Down Order covering the sale of LaGuardia slots, the corporate campus, the loyalty program, and operating equipment. For $10 million, Google won the auction for Spirit’s approximately 100 million emails, calendar data, 500 million Microsoft Teams chats, documents, spreadsheets, and software code. Google will use them to improve its products and AI models. The Association of Flight Attendants-CWA, AFL-CIO, voiced a limited objection to the US Bankruptcy Court for the Southern District of New York, raising privacy concerns. The union is concerned about the confidentiality of disciplinary records, payroll history, and internal communications, noting that the deal’s privacy provisions are designed to protect consumers, not employees. The union also raised concerns about links between payroll, timekeeping, and communications data; whether there will be an independent screen for employee confidentiality; and provisions on later transfers to third parties. The AFA asked the court to reject the sale unless changes are made to exclude all flight attendant information, including training records, time cards, and payroll, as well as any Microsoft 365 content containing flight attendant data. Alternatively, the court should require a review protocol for labor or disciplinary records and communications, and prohibit using the data to profile any identifiable group of flight attendants, the AFA said. See also: Flight attendants freaked out that Google is buying tons of Spirit employee data American Airlines U-turn: Seatback screens coming to all classes in 2028 American Airlines plans to start rolling out personal inflight entertainment displays on its narrowbody fleet in 2028, and complete the upgrade by the early 2030s. American will begin offering Starlink inflight connectivity on 500 planes beginning in 2027.  The lack of screens in economy cabins dates back to the US Airways merger in 2014. Doug Parker argued that the cost of screens was not worth the investment since most fliers brought their own portable device. United and Delta followed a different path. Laptop catches fire on American Airlines flight, passenger suffers minor burns Injuries occurred on American Airlines flight 2398 between Atlanta (ATL) and Dallas-Fort Worth (DFW) on August 21, 2026, after a laptop battery caught fire. The pilots reported smoke in the cabin to ATC. The cabin crew extinguished the fire (reportedly using a thermal containment bag). The A321 landed without further incident. Mentioned Airplanes and Water Can Mix in the Stories about Flying podcast. The Wreck of the U. S. S. “Memphis” Up Against the Rocks: The Wreck of the Memphis Lynch Drone Photography LLC, 2026 EAA AirVenture. Photos by Logan Lynch. Hosts this Episode Max Flight, our Main(e) Man Micah, Rob Mark, and David Vanderhoof.

Spirit shut down on May 2 with roughly $8.1 billion in debt and about 17,000 people out of work, and the estate has been selling the pieces since. A court approved 22 LaGuardia slots to JetBlue for $58.5 million in July. Last week's lot was the data. The August 14 notice out of the Southern District of New York itemizes 100 million emails, 500 million Microsoft Teams chats, around 30 million lines of code, pricing from 7.2 billion competitor flights, 7.5 billion passenger transaction records going back to 2008, and more than 175,000 employee records dating to 1986. Google says a third party will scrub personally identifiable data before the handover. Rick thinks $10 million is low, and that the next liquidation will have somebody in the room asking what the internal record is worth.A HarrisX and Allison Worldwide study of 705 teens aged 13 to 16 and 750 parents puts Mom ahead of any platform, creator, or celebrity on which brands Gen Alpha teens end up liking. Dads introduce new brands at 60% against 39% for moms, but moms carry which brands the kid actually likes, 73 to 58. Nike sits first with dads and Walmart first with moms. Any plan that treats parents as a single line item is funding discovery and approval at the same weight when the survey says those are two jobs held by two people.QXO reported $3.25 billion in quarterly sales against $1.91 billion a year ago, with a $55 million net loss and $130 million in adjusted net income. Kodiak Building Partners accounted for about $595 million of the top line. Brad Jacobs told investors he wants $50 billion within a decade. He did not break out organic growth.PayPal traded above $300 a share in 2021 at a market value north of $280 billion. The Wall Street Journal reports that Stripe and private equity firm Advent International approached in July at $60.50 a share, valuing the company near $53 billion. PayPal called the price insufficient and the two sides have been negotiating since.Also this week, the Investor Minute: MUD Jeans files for bankruptcy, Home Depot-owned SRS Distribution moves for Noland Company, and 3 funding announcements.The Watson Weekly is sponsored by Avalara. For e-commerce brands, tax compliance gets harder with every new channel, state, product, and market. Avalara Agentic Tax and Compliance automates the work behind the scenes so merchants get accurate tax at checkout, clear visibility into tariffs and duties, and fewer surprises when the order arrives. More at avalara.watsonweekly.comSubscribe to the newsletter and find every episode at watsonweekly.com

What happens when nation-state hackers target the water coming out of your tap? In this episode of The Audit, Joshua Schmidt, Eric Brown, and Nick Mellem break down the recent wave of attacks on water utilities across Minnesota and 27 other states, where threat actors got their hands on administrative passwords to programmable logic controllers. The crew is joined for the first time by Kelly Venzke, Director of Business Operations at IT Audit Labs, who brings a business leadership perspective to a conversation that quickly turns technical. From there, Eric and Nick trace how these attacks echo the Stuxnet playbook used against Iran's nuclear program, explain how threat actors are impersonating help desk staff over Microsoft Teams to gain remote access, and dig into a blockchain-based command and control technique that hides inside paid search ads. The conversation wraps with practical advice on browser security, including why isolating AI browser extensions and ditching saved passwords in the browser matters more than most people realize. In this episode: Nation-state hackers breach US water utilities across 27 states. How Iranian threat actors obtained administrative access to programmable logic controllers and why Minnesota may have been ground zero. The Stuxnet connection. Eric breaks down how the historic attack on Iran's nuclear centrifuges bridged an air-gapped network, and why today's "air-gapped" systems often aren't as isolated as they seem. Help desk impersonation over Microsoft Teams. Why blocking external Teams-to-Teams calls has become a critical defense against social engineering attacks targeting employees. EtherHiding: blockchain-backed command and control. How attackers use paid search ads and blockchain infrastructure to maintain persistent, hard-to-detect access to compromised environments. Practical browser security tips. Kelly, Eric, and Nick talk through password managers, isolating LLM browser extensions, and why saving passwords in your browser is a bad habit worth breaking. Don't wait until your organization is the next headline. Like, share, and subscribe for more conversations on the threats shaping cybersecurity and IT today. #Cybersecurity #InfoSec #NationStateThreat #CriticalInfrastructure #WaterSecurity #APT #EtherHiding #BrowserSecurity #ITAudit #Stuxnet 

Podcasting 2.0 August 21st 2026 Episode 268 - "Dead Hanging Safari" It's always DNS or CORS - and how your right brain is gating bad robots Show Notes ------------------------------------------------------------------------------------------------------------------------------------- 00 - THE LOCATION TAG — SPEC TO DATASET TO GLOBE IN 48 HOURS The lead, and it's yours: Wednesday afternoon Dave posted — "There is a new locations data set on the public datasets page... The db tables are still back-filling since I updated the db and aggregators to support the new tag format. After a couple of days it should be mostly complete." He cc'd @james, @alberto, @js and then @DavidMarzalC. That cc list is the whole story — within 48 hours all four had done something with it. @dave — the locations dataset post (20 Aug) The shipping trail: web-ui PR #608, "add locations export to public data sets," branch public_datasets → merged to master the same afternoon. This is the first public dataset built on the new location tag format rather than the old one. Then somebody built the map. By Friday morning Alberto had radar.rss.io/#globe up — a spinning globe of podcasts made in or about places on earth, drawn from the free dataset, most entries carrying full OpenStreetMap references. James put it in front of the OpenStreetMap community directly: "One for excellent people using @openstreetmap." James's review, and the two asks: "This is so cool. Really shows the power of the location tag. The globe — would be nice to add filters to that (made in vs about). Or maybe just colour the dots differently? The next trick would be some OSM lookups on the IDs to work out what the places are."

Joshua McDonald: Scrum Master Success Means People Feel Heard, Respected, And Safe To Speak Up Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.   "I hope you can feel heard and respected at the end of the day." - Joshua McDonald   Joshua defines Scrum Master success through the team's comfort with self-organization, respectful pushback, and asking for help when they do not know what they do not know. For him, a successful team is not drama-free because nothing hard happens. It is low-drama because people can raise problems without fear, communicate openly, and keep moving forward even on bumpy roads. Joshua keeps himself honest by reviewing retrospective notes, one-on-one notes, and the commitments he made to follow up. He keeps a running to-do list from Slack messages, meetings, and team conversations so feedback does not disappear after someone shares it. Periodically, he brings past retrospectives back to the team and asks what they accomplished, what changed, and whether anything fell through. That ledger matters because Scrum Masters work through people. If people feel heard and respected, they are more likely to keep working with you, regardless of your title.   Self-reflection Question: What system do you use to make sure team feedback turns into visible follow-up? Featured Retrospective Format for the Week: Personalized AI-Themed Retrospectives Joshua's favorite retrospective format is never using the same format twice. He noticed teams getting bored and agitated when the same sailboat or standard board appeared every sprint. His answer was to personalize retrospectives around team members' interests: a BMW theme for a developer who liked cars, a beach theme after someone's vacation, or a TV-show theme tied to a person's hobby. He uses tools like Mural, Zoom whiteboards, Microsoft Teams, and AI-generated visual themes to make each retro feel like it was designed for someone in the team. The point is not decoration. The point is listening. When people recognize their interests in the retro, they feel seen as people before they reflect on the work.   [The Scrum Master Toolbox Podcast Recommends]

Someone can't outrun the Criminal Code by crossing a provincial line, so why does it sometimes feel that way in Victoria? We dig into the real mechanics of out-of-province warrants in British Columbia, including when a warrant applies Canada-wide and when it needs a local endorsement under section 528 of the Criminal Code. Then we get honest about the part nobody likes saying out loud: the decision to return a person often turns into a budget question about flights, officers, and whether the originating province is willing to pay. We also unpack BC's fugitive return program, the memorandum of understanding behind it, and the numbers that show how small the program is compared with what police are seeing on the ground. If Victoria Police are dealing with dozens of people wanted elsewhere in a matter of months, what does that mean for local resources, public safety, and the basic promise that the rule of law is applied consistently across Canada? From there, we shift to a striking BC Supreme Court case that proves accountability does not stop with a criminal conviction. A neighbour shooting leads to a civil lawsuit, a trial conducted from prison over Microsoft Teams, and substantial damages for both the person who was shot and the spouse who witnessed it and develops PTSD. We walk through how civil damages work, why assets like a home matter for collection, and what the court can do to preserve property while judgment enforcement ramps up. If you find this kind of practical legal breakdown useful, subscribe, share the episode with a friend in BC, and leave a review so more Canadians can find the show. What part of this system would you change first?Follow this link for a transcript of the show and links to the cases discussed. 

Today's Headlines: Trump threatened to "bomb the shit out of" Oman — a longtime US ally and the country currently facilitating Iran negotiations — because Iran and Oman are having side talks about the Strait of Hormuz that don't include him, and when asked why, he said "I don't think they behave very well," which confused even Fox News. Jared Kushner and Netanyahu spent several hours reaching the conclusion that Hamas should hand over weapons to an American general before any Gaza reconstruction begins, Netanyahu won't redeploy the IDF, and two working groups will be formed — all of which Netanyahu is navigating with one eye on his October reelection, so temper expectations accordingly. On the public health beat, the FDA upgraded the 20 million egg recall to its highest-risk classification, meaning the salmonella could cause death, with additional recalls hitting jalapeños, potato chips, frozen pizza, dog food, and lactation granola — check fda.gov for the full list. Kindergarten vaccination rates declined for every tracked vaccine this year, with exemption rates rising in 41 states from 3.6% to 4.2%, and 24 states now above 5% — which sounds small until you remember that's all it takes to collapse herd immunity. Meanwhile, Google bought 100 million Spirit Airlines emails and 500 million Microsoft Teams chats for $10 million at bankruptcy auction to train its AI. In court updates, the Supreme Court again denied Trump's attempt to escape paying E. Jean Carroll $5 million, without elaborating, while he still owes her another $83 million on a separate verdict they haven't weighed in on yet. Luigi Mangione's state murder trial is postponed indefinitely while his lawyers pursue double jeopardy arguments and Jill Stein has an arrest warrant after skipping a hearing for allegedly kicking a cop at a Gaza protest. One last thing, polls are open today for the Florida and Alaska primaries, so go vote! Resources/Articles mentioned: Axios: Dems plan Oman war powers push after Trump threatens bombing NBC News: Kushner and Netanyahu agree U.S. general should oversee Hamas ‘demilitarization,' source says NYT: FDA Classifies Egg Recall as Class I for Highest Health Risk  Gizmodo: Granola Is the Latest Recall in America's Salmonella-Drenched Food System Axios: Kindergarten vaccine exemptions rose in 2025-2026: CDC Axios: Google wins bankruptcy auction for Spirit Airlines emails, chats, documents WaPo: Supreme Court rebuffs Trump's bid to overturn $5 million verdict in Carroll case AP News: Luigi Mangione's state murder trial postponed indefinitely amid double jeopardy fight STL MagazineL: St. Louis judge issues warrant for Jill Stein's arrest  AP News: AP Decision Notes: What to expect in Florida's state primary Subscribe to the Betches News Room and join the Morning Announcements group chat. Go to: betchesnews.substack.com Morning Announcements is produced by Sami Sage and edited by Grace Hernandez-Johnson Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of the Microsoft Threat Intelligence Podcast, Microsoft Threat Intelligence Director⁠ Elliot Volkman is joined by Microsoft Principal Threat Intelligence Analyst Crane Hassold to explore how phishing and social engineering attacks are changing beyond email. They discuss the rise of QR code phishing, Microsoft Teams scams, SMS-based attacks, and why attackers continue to follow wherever people communicate. Crane also shares practical security recommendations for organizations and explains how Microsoft's disruption of the Tycoon2FA phishing-as-a-service platform led to a dramatic decline in malicious activity while reshaping the broader phishing landscape.  In this episode you'll learn:      How phishing attacks are evolving beyond email The security basics every organization should prioritize How attackers are exploiting Microsoft Teams and SMS Some questions we ask:     What are you seeing in today's social engineering and phishing landscape? How impactful was the Tycoon 2FA disruption? Has Tycoon activity shifted elsewhere after the disruption? Resources:  View Elliot Volkman on LinkedIn  View Crane Hassold on LinkedIn  Related Microsoft Podcasts: Afternoon Cyber Tea with Ann Johnson The BlueHat Podcast Uncovering Hidden Risks     Discover and follow other Microsoft podcasts at microsoft.com/podcasts  Get the latest threat intelligence insights and guidance at Microsoft Security Insider The Microsoft Threat Intelligence Podcast is produced by Microsoft, Hangar Studios and distributed as part of N2K media network.

August 2026 delivers the second-largest Patch Tuesday on record with nearly 400 CVEs, and Landon Miles, Jason Kikta, and Serena DiPenti sort out which ones actually matter. They start with the only actively exploited vulnerability of the month, CVE-2026-68820, a use-after-free in the Windows AFD driver that trades a race condition for SYSTEM privileges. Serena breaks down CVE-2026-62832, a User Profile Service privilege escalation that lets an attacker load another user's registry hive with no user interaction required.Then there's the perfect 10.0 in Microsoft Teams that nobody needs to patch. Jason explains how cloud CVEs ended up in Patch Tuesday releases, why a third of this month's critical count requires zero customer action, and why the industry needs a separate disclosure mechanism before monthly CVE volume becomes pure noise. The crew also covers an ugly macOS screen sharing vulnerability that allowed authentication without credentials, the Linux kernel community's shift to issuing CVEs at scale, fresh takes from Black Hat and DEF CON on AI-driven vulnerability discovery, and why frontier models are forcing patching decisions to happen by policy instead of one CVE at a time.Patch your stuff. See you next month.

A widespread internet outage affecting services such as Microsoft Teams, Zoom, Reddit and Discord wasn't caused by hackers or a software bug—it was likely triggered by damage to critical fibre optic infrastructure. In this episode, Chris Jackson explores how a single hardware failure exposed hidden dependencies throughout the internet and why redundancy is often far more fragile than engineers assume. Through real-world examples from aviation, automotive systems, nuclear power and Netflix's famous Chaos Monkey program, Chris explains how common-cause failures defeat backup systems and why understanding these hidden connections is essential for building truly reliable products and infrastructure.

“We're giving MSPs a single pane of glass to protect email, file sharing and collaboration.” In this Technology Reseller News podcast recorded at ChannelCon 2026, Zach Schwartz of Trustifi discusses the company's new collaboration security platform for Microsoft 365 environments. Trustifi traditionally provides email threat protection, encryption, data loss prevention, compliance management and security awareness training. Its latest platform extends that protection into Microsoft Teams, OneDrive and SharePoint. Schwartz says the new offering addresses a growing blind spot for MSPs and their customers. Although many attacks begin with email, compromised accounts and malicious content can quickly spread through collaboration and file-sharing tools. “Once an attack surfaces, it can spread rapidly through Teams, SharePoint and OneDrive,” Schwartz says. The platform gives MSPs centralized visibility across email, collaboration and file sharing. It can identify potential threats, account takeovers and DLP events while providing actionable alerts that help partners respond quickly. For MSPs, collaboration security also creates an opportunity to expand Microsoft 365 services and offer customers a higher level of protection without adding more disconnected tools. Trustifi offers free trials that allow partners to assess customer environments, uncover threats or compliance issues and produce reports outlining recommended remediation. The company uses AI to analyze large volumes of security data and identify activity that requires immediate attention. Schwartz says MSPs are also increasingly concerned about criminals using AI to improve phishing and other attacks. Trustifi is a 100 percent channel-focused company. Its platform includes multitenant management, MSP billing capabilities and policy templates for industries such as legal, financial services and healthcare. New partners face no minimums or long-term commitments, and Schwartz says the platform can be deployed in approximately five minutes without coding or specialized training. Visit Trustifi.com to learn more.  

Is your organization ready to govern every conversation happening across video, voice, chat, email, SMS, and AI tools?In this Big UC Update interview for UC Today, Marcus Law speaks with Dan Nadir, Chief Product Officer at Theta Lake, about how enterprises are rethinking compliance, security, and archiving for modern communications.Dan explains how Theta Lake helps regulated organizations capture, archive, and supervise communications across collaboration platforms, including Zoom, Microsoft Teams, Webex, RingCentral, Cisco, and Workvivo. He also discusses the fast-growing role of AI governance, the risk of configuration drift, and why compliance teams need more than basic retention policies to manage today's digital communications.The conversation explores how Theta Lake's AI-native platform supports digital communications governance and archiving, detects risk across multiple channels, and helps firms prove that content has been captured and retained correctly. Dan also shares how the company is evolving its platform to support new communication types, AI interactions, legal discovery, and regulated customer needs around the world.For UC and collaboration leaders, the message is clear: as communication channels multiply, compliance needs to become more intelligent, more connected, and easier to operationalize.For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/

In this UC Today interview, host Kristian McCann sits down with Irwin Lazar, President and Principal Analyst at Metrigy, and Josh Blalock, Global Director of Alliances & Engagement at Shure, to unpack a growing issue in enterprise collaboration: why AI-powered productivity tools are failing to deliver without the right infrastructure underneath. AI is transforming how work gets done, but if your meeting rooms can't keep up, you're leaving value on the table. In this discussion, Metrigy and Shure break down why collaboration infrastructure,not AI itself, is the real bottleneck.Discussion inludes:Why “good enough” audio and video fail in an AI-driven workplace, where accuracy fuels downstream insights and automationHow outdated hardware cycles (3–5 years) clash with rapid AI innovation across platforms like Microsoft Teams and CopilotWhere collaboration breakdowns really happen, from BYOD setups to poor content sharing and fragmented workflowsThe rise of meeting data as a business intelligence asset, and why capture quality now impacts compliance, decisions, and cultureIf you're investing in AI but not seeing the returns, this is the missing piece.Next Steps:Audit your meeting rooms for audio, video, and device integration gapsAlign hardware refresh cycles with AI software innovation timelinesExplore solutions that enhance full-room capture and AI-ready data accuracy at https://www.shure.com/en-GB/solutions/enterpriseFor more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/

Are meeting rooms still built for the way people actually work?In this UC Today interview, Marcus Law speaks with Javed Khan, CEO of Neat, about how artificial intelligence, edge computing, and distributed hardware are reshaping the enterprise meeting room.Khan explains why Neat's architecture treats every camera and microphone as an intelligent device, rather than relying on a central box to manage the room experience. He also explores how AI at the edge can reduce latency, improve privacy, and support smarter real-time features such as intelligent layouts, transcription, translation, and contextual meeting experiences.The conversation also covers Neat's role across Zoom, Microsoft Teams, and Google Meet environments, the rise of bring your own device meeting rooms, and why underused collaboration spaces may need to become more than places for video calls.Khan shares how Neat plans to evolve from a disruptive challenger into a broader enterprise force by expanding its product portfolio, strengthening customer success, and developing applications that connect meeting room activity to wider enterprise workflows.Watch the full interview to learn how Neat sees the future of intelligent rooms, workplace technology, and enterprise collaboration.

Are you treating your meeting room AV as an afterthought and risking your entire Microsoft Teams rollout?In this InfoComm 2026 interview, Marcus Law sits down with Josh Arnold, Director of Collaboration Product Strategy at Q-SYS, to uncover why IT and facilities leaders must rethink their collaboration spaces. With the launch of the RoomSuite Collaboration Bar and new scheduling panels, Q-SYS is transforming how organizations deploy Microsoft Teams Rooms. Learn how to turn basic audio and video signals into actionable workplace data, ensuring your spaces are ready for AI tools like Microsoft Copilot. Discover the three pillars of a future-proof AV strategy that lowers operational risk, reduces customer effort, and delivers immediate time-to-value across global deployments.

Hackers got inside America's drinking water controls. In one Minnesota town, the tower called for water while the well sat dead. This wasn't a data leak. Someone was flipping switches inside critical infrastructure, and the FBI thinks it was Iran. *Your attacker isn't malware anymore. It's a voice you decided to trust.* Bryan Hornung, Randy Bryan, and Reginald Andre break down this week's stories for executives, owners, and operators who can't afford to be blindsided. First, the water. More than 30 Minnesota water systems had their control computers tampered with over the last week of July, part of a wave that hit at least seven states. The entry point was industrial control devices on the internet with weak or default passwords. Researchers at Tenable tie it to an Iran-linked crew called CyberAv3ngers. Nobody demanded a ransom, and that's the chilling part. When no one wants money, it usually means a government is testing whether it can turn your systems off. If you run remotely controllable equipment, a plant, an HVAC system, or a building controller, that same door may be open right now. Then, the healthcare giant. Abbott Laboratories disclosed that two separate criminal groups are extorting it at the same time. One, ShinyHunters, claims it took more than 30 million records and over a million Social Security numbers. The entry point was a phone call. Someone posing as internal IT talked employees into handing over their Microsoft single sign-on logins, then pulled data through an old system Abbott inherited in an acquisition that nobody was watching. No virus. No zero-day. Just a convincing voice and one over-trusted login. Finally, the one you'll feel in your own office. Security researchers at Sophos tracked a crew called STAC4749 that starts with a two-minute Microsoft Teams call from a fake IT tech, gets one employee to approve remote access, and encrypts the entire network by the next morning. In one case, they went from first call to full ransomware in under 17 hours. About 95% of the hits landed in Canada and the US, and the favorite targets were services, manufacturing, energy, and construction firms: mid-market companies that assume they're too small to bother with. Real internal IT does not cold-call and ask you to approve access. That one rule would have stopped every one of these. Three different targets. One common thread: the door wasn't kicked in. Someone opened it by trusting a device, a voice, or a message. • Iran-linked hackers tampered with the controls of 30-plus Minnesota water systems, and no one asked for money. • Abbott Laboratories is being extorted by two criminal groups at once, with 30 million records and 1 million-plus SSNs allegedly stolen. • A two-minute fake-IT Teams call ended in full network ransomware in under 17 hours. • The way in for all three was trust, not clever code. • Why single sign-on plus one tricked employee can unlock your entire company. • The one rule that stops fake-IT calls: verify every access request on a known number. Security Squawk is a weekly podcast and live stream for business owners and executives. Support the show: buymeacoffee.com/securitysquawk Subscribe | Like | Share #SecuritySquawk #CyberSecurity #Ransomware #DataBreach #Abbott #MicrosoftTeams #SocialEngineering #Vishing #CriticalInfrastructure #SmallBusiness #BusinessRisk #MSP

Semiconductor firm Analog Devices discloses data breach Copilot for Word POC copies hidden prompts into new documents Microsoft Teams vishing attacks lead to Chaos ransomware attacks Get the show notes here: https://cisoseries.com/cybersecurity-news-analog-devices-breach-copilot-ai-worm-teams-ransomware-vishing/ Huge thanks to our sponsor, Pindrop A finance worker joined a video call with their CFO and wired $25 million to attackers.   This isn't fiction—it happened. Deepfake video. AI voice. Completely convincing.   It could be happening in your meetings right now. Pindrop Pulse for Meetings can detect deepfake impersonation before the damage is done. Go to pindrop.com and start verifying.  

As UCaaS platforms become increasingly commoditized, Akixi says service providers can rebuild differentiation, customer value and revenue by connecting analytics, CRM, recording and AI into one experience. By Doug Green “Fragmentation doesn't just cost service providers on renewal—it knocks their ability to win business too.” UCaaS was once one of the communications industry's clearest growth stories. Today, however, many service providers are facing slower growth, tighter margins and declining revenue per seat as the major platforms become increasingly similar in their core capabilities. In this Technology Reseller News podcast, Andrew Cantle, Chief Revenue Officer at Akixi, explains why the next competitive opportunity is no longer the underlying communications platform alone. It is the connected experience that service providers and MSPs can build around it. Akixi began as a provider of real-time communications analytics. The company has since expanded its portfolio to include CRM integrations, call recording, AI-powered call scoring and sentiment analysis. These capabilities are brought together in the Akixi CX Suite, a value-added services layer designed to sit above platforms including BroadWorks, Webex and Microsoft Teams. Cantle says service providers are experiencing two pressures at the same time. Customer expectations are moving beyond basic reliability, while revenue per user continues to erode. The major UCaaS platforms now perform the fundamentals well, making it harder for providers to charge a premium based on the platform itself. That leaves providers looking for differentiation in the services surrounding the platform. Yet many are still managing separate vendors, dashboards and logins for analytics, recording, CRM integration and other capabilities. The result can be a fragmented customer experience and an equally fragmented sales story. At renewal, that fragmentation can push the conversation back toward price. A customer may value the individual services, but without a connected view of the business impact, the provider has little protection against a cheaper competitor. The same problem can hurt new sales when solution engineers must switch among multiple systems to demonstrate what is supposed to be one solution. AI is accelerating the shift. Capabilities that recently appeared advanced are quickly becoming expected. Akixi uses AI to analyze and score calls, evaluate sentiment and review far more customer interactions than a manager could assess manually. Instead of sampling a small number of calls, organizations can examine nearly every interaction and identify patterns in near real time. Cantle also points to compliance as an increasingly important use case, including for smaller businesses. AI can help organizations locate key statements, identify when specific terms were used and create a clearer evidence trail across call recordings, analytics and CRM records. Capabilities that were once affordable only to large enterprises are now becoming accessible to SMB customers through their service providers. Success, Cantle says, means giving customers direct visibility into measurable business outcomes—not simply adding another reporting layer. A connected experience can reveal productivity gains, staffing needs, coaching opportunities, agent performance, cost optimization and compliance evidence in one place. For service providers, the benefits extend beyond customer experience. Consolidating several value-added services under one vendor can simplify procurement, product management, training and support. It can also make it easier to develop a coherent proposition that sales teams can demonstrate and customers can understand. The larger message is that service providers remain well positioned because they already own trusted customer relationships. Those that connect their value-added services, demonstrate measurable outcomes and move beyond disconnected point solutions may be better able to protect renewals, win new business and rebuild average revenue per user. Listen to the podcast to learn why Akixi believes connected experience is becoming the new differentiator for UCaaS providers, MSPs and their customers. Learn more: https://www.akixi.com/

In Episode 73 of the UCStatus Podcast, hosts discussed recent updates in Microsoft Teams, focusing on features like enhanced issue detection, multilingual recaps, and call transfer improvements. The episode also covered the migration of device management to the Pro Portal, emphasizing the benefits of passwordless authentication and building-level insights for optimizing Teams Rooms management.

Jabra Evolve3 Headsets Bring Clearer Voice Input to AI-Powered Collaboration, Podcast, Jabra recently expanded the Evolve3 range with the Evolve3 65 Flex, Evolve3 65 and Evolve3 45, providing purpose-built options for hybrid professionals, open-office employees and desk-based callers By Doug Green “Voice is becoming increasingly important in that collaboration with AI.” In this Technology Reseller News podcast, I speak with Michelle Ritz, Headset Marketing Manager at Jabra, about the expanded Jabra Evolve3 professional headset lineup, the evolution of workplace audio and why high-quality voice capture is becoming essential for AI-powered collaboration. Jabra recently expanded the Evolve3 range with the Evolve3 65 Flex, Evolve3 65 and Evolve3 45, providing purpose-built options for hybrid professionals, open-office employees and desk-based callers. The three models join the premium Evolve3 75 and Evolve3 85 to create a broader workplace audio portfolio designed around how employees actually work. Technology Reseller News previously reported on the expanded portfolio in Jabra Expands Evolve3 Headset Range for AI-Driven Collaboration and published the complete product announcement in Jabra Expands Evolve3 Range. Ritz explains why the traditional “one headset fits everyone” approach no longer works. An employee spending the day at a desk has different requirements from someone working in a noisy open office or moving between home, corporate offices, airports, trains and shared workspaces. The Evolve3 45 is a lightweight on-ear headset designed for frequent desk-based calling. The Evolve3 65 adds stronger noise control for professionals working in busy offices, while the portable and foldable Evolve3 65 Flex is designed for hybrid and mobile workers who need professional call quality across multiple locations. Although each headset is designed for a different workstyle, Jabra has brought important core capabilities across the range rather than reserving them exclusively for premium models. These include Jabra ClearVoice technology, professional voice pickup, in-call active noise cancellation and centralized device management. A central theme of the podcast is the changing relationship between workplace audio and artificial intelligence. As organizations adopt AI meeting assistants, voice is becoming an important data input. Microsoft Teams, Zoom, Google Meet and other collaboration platforms can now use spoken conversations to produce transcripts, meeting summaries, action items and follow-up content. However, the quality of those AI-generated results depends on the quality of the audio being captured. Poor voice pickup can lead to incorrect transcripts, incomplete summaries and unreliable AI output. In sectors such as healthcare, financial services and law, even a small transcription error can change the meaning of an important conversation. Jabra ClearVoice uses AI-powered deep-learning technology to isolate the speaker's voice from surrounding conversations, office noise and wind. Ritz discusses how clearer voice capture helps the person on the other end of a call while also giving AI collaboration tools more accurate information to process. The conversation also examines how employee expectations have changed. People increasingly expect workplace headsets to provide the comfort, audio quality, portability and ease of use they experience with personal technology. IT departments, meanwhile, need secure devices that can be deployed and managed consistently across an enterprise. The expanded Jabra Evolve3 lineup is designed to address both needs: more headset choice for employees and a manageable professional audio platform for IT. As voice becomes an increasingly important input for AI-powered meetings and workflows, a professional headset is no longer simply a peripheral for making calls. It is becoming part of the infrastructure that determines how accurately people—and the AI systems assisting them—can communicate. Learn more at Jabra.com/evolve3.  

Slack messages, shared documents, AI copilots, Microsoft Teams, email, and constant notifications were supposed to make work faster. Instead, they may be creating the perfect environment for cybercriminals. In this episode of Today in Tech, Keith Shaw speaks with Rob Juncker, chief product and technology officer at Mimecast, about how attackers are exploiting workplace complexity, employee burnout, notification fatigue, and trust. They discuss how cyberattacks now move across email, collaboration platforms, phone calls, and AI tools, making malicious requests look like a normal part of the workday. The conversation also explores prompt-injection attacks, AI voice cloning, deepfakes, business email compromise, shared-document manipulation, shadow AI, and highly personalized scams. Are employees really the weakest link in cybersecurity, or have companies created work environments that move faster than humans can safely process? Topics include: • How attackers exploit workplace overload • Why phishing messages now look like normal work • AI-powered impersonation and voice cloning • Cyberattacks across Slack, Teams, email, and phone calls • Prompt injection hidden inside emails • The security risks of shadow AI • Why employee shaming may make security worse • How companies can reduce human risk without slowing work Subscribe to Today in Tech for more conversations about AI, cybersecurity, emerging technology, and the changing workplace.

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Key Takeaways Solgari's leading innovations: Grant explains that Solgari provides a customer engagement platform built on Azure that extends Microsoft Teams and Dynamics 365 (as well as other CRMs) to capture customer conversations and centralize that data for better engagement. Customers are adopting it to quickly solve specific engagement challenges, gain fast ROI, and apply it to AI strategies to drive more intelligent business outcomes. AI's role in customer engagement: Companies that centralize customer conversations into a single data platform gain an advantage because AI is only as effective as the data it can access. Grant says customer engagement is "ground zero for AI" as it enables capabilities like automation, sentiment analysis, and sales or service intelligence that improve customer satisfaction, reduce costs, and deliver measurable ROI. Use case: Grant shares details on Solgari's involvement with AMB Sports & Entertainment, who own the Atlanta Falcons. Solgari helped them unify fan engagement across voice, SMS, email, and WhatsApp within Microsoft Teams and Dynamics 365, creating a repository of fan conversations in Dataverse. By consolidating this data, AMB Sports & Entertainment is now well positioned to "create momentum around their AI strategy." Final thoughts: In closing, Grant shares why Solgari has shifted its customer and partner conversations away from product demos and toward business outcomes, showing how customer engagement data can evolve into valuable AI use cases over time. Visit Cloud Wars for more.

She's #1 in South Dakota, #33 in the US, closed 358 units with just 23 agents—and runs a 53% profit margin. In this working session, Amy Stockberger opens her team's real playbook so you can copy what works. In this episode: Why team size follows profit (not ego) and why she'll cap at ~50 agents 70% workflow automation and a VA-led TC model designed to scale to 500 units with 1.5 VAs "Serve–Serve–Sell" + Lifetime Home Support: the engine behind ~90% repeat and referral Onboarding boot camps, release criteria, and 7.5 weeks of training per year Weekly accountability pods and a hard $3M minimum production line Recruiting that works: no part‑timers, hire to core values, and favor competitive team players Turning inside sales from a cost center into a profit center The stack: Trainual, Microsoft Teams, and AI assistants agents actually use   Resources and events: Get updates on the new team‑building book: remindermedia.com/teambook Join the $100M Team Mastermind (Sept 22–23 in Scottsdale, AZ): remindermedia.com/teamevent  

John Dalrymple, Founder and CEO of Mobex, joined Technology Reseller News Publisher Doug Green to discuss how organizations can bring business voice, SMS, WhatsApp, and Microsoft Teams together into a single, compliant communications platform. Mobex, a member of the Cloud Communications Alliance (CCA), helps businesses simplify communications while improving management, security, and productivity. Dalrymple explained that while business communications have expanded far beyond traditional voice calls, many organizations still struggle with disconnected tools and unmanaged mobile communications. Mobex addresses this challenge by integrating business calling, SMS, and WhatsApp directly into Microsoft Teams and VoIP environments, creating what he described as a “single pane of glass” for enterprise communications. “We try to help our clients integrate those communication channels into what makes sense for them in their workflow and work process,” Dalrymple said. A key benefit is improved compliance and governance. Rather than employees conducting business conversations on personal devices outside company oversight, Mobex enables organizations to route business communications through managed platforms that support recording, AI transcription, compliance requirements, and centralized management. The platform also provides business eSIM capabilities, allowing employees to separate personal and business communications while retaining native mobile phone functionality. Dalrymple also highlighted opportunities for MSPs and channel partners. Because many already deploy Microsoft Teams, Mobex can be added as an integrated solution for business calling, texting, WhatsApp, compliance, and call recording, creating new recurring revenue opportunities with minimal deployment complexity. The company has also expanded into the UK, where WhatsApp plays a larger role in business communications than traditional SMS. Learn more: https://www.mobex.biz/

Hide My Email bug shows real addresses Fable 5 gets the greenlight DHS confirms hackers breached HSIN Get the show notes here: https://cisoseries.com/cybersecurity-news-hide-my-email-shows-real-addresses-fable-5-gets-greenlight-microsoft-teams-hits-back-on-bots/ Huge thanks to our sponsor, Silent Push Most cybersecurity approaches are completely reactive. Victim organizations are hit with an attack and the chase ensues.  Silent Push closes this gap with its Preemptive Cyber Defense platform. Silent Push tracks adversary infrastructure and infrastructure changes across the Internet during the attack preparation phase - while attackers are still staging domains, IPs, and hosting and Silent Push turns that into Indicators of Future Attack® to defend with confidence. For a CISO, that turns invisible risk into early warning, an average of 140 days before a campaign shows up in your environment. Time to act, and a smaller window of exposure, before a threat ever reaches your environment. Learn more at silentpush.com

Bradley Tusk, CEO of Tusk Ventures, talks with TITV Host Akash Pasricha about AI regulation and the OpenAI & Anthropic playbooks. We also talk with Leo Schwartz about the White House lifting export controls on Anthropic's Fable 5 model, Aaron Holmes about Anthropic prepping a Claude agent inside Microsoft Teams, and we get into Elon Musk's secret $55 billion "Terrafab" chip project at Tesla with Grace Kay.Articles discussed on this episode: https://www.theinformation.com/articles/elon-musk-building-terafab-team-inside-teslahttps://www.theinformation.com/briefings/u-s-plans-ease-export-curbs-anthropics-fable-modelSubscribe: YouTube: https://www.youtube.com/@theinformation The Information: https://www.theinformation.com/subscribe_hSign up for the AI Agenda newsletter: https://www.theinformation.com/features/ai-agendaTITV airs weekdays on YouTube, X and LinkedIn at 10AM PT / 1PM ET. Or check us out wherever you get your podcasts.Follow us:X: https://x.com/theinformationIG: https://www.instagram.com/theinformation/TikTok: https://www.tiktok.com/@titv.theinformationLinkedIn: https://www.linkedin.com/company/theinformation/Chapters:00:00 - Introduction01:13 - White House Eases Anthropic Fable 5 Export Controls 09:12 - Anthropic Preps Claude Agent in Microsoft Teams 17:15 - Inside Elon Musk's $55B Terrafab Team at Tesla 23:15 - Bradley Tusk on OpenAI vs. Anthropic's D.C. Playbooks

Emergency talks fail to free Anthropic's Fable 5. Trump moves to strengthen national security systems. Microsoft patches a critical Copilot flaw. ShinyHunters weaponize a PeopleSoft zero-day. DragonForce hides in Microsoft Teams for months. Plus, Amos Stealer targets Macs, CISA issues a three-day patch deadline, Delta avoids penalties, and researchers show just how easy it is to manipulate AI search. Our guest is Mike Fey, Co-Founder & CEO at Island, discussing the architectural differences between network and modern SASE. Consulting meets confabulation. Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest On today's Industry Voices, we are joined by Mike Fey, Co-Founder & CEO at Island, discussing the architectural differences between network and modern SASE. If you enjoyed this conversation, check out the full interview here.  Selected Reading Anthropic Is Still at Odds With the White House Over Claude Fable 5 (WIRED) Feds freaked over Fable 5 after simple 'fix this code' prompt, not jailbreak, says researcher (The Register) White House Issues Memo to Bolster NSS Cybersecurity (SecurityWeek) Microsoft Patches Critical SearchLeak Vulnerability in Copilot Enterprise (Beyond Machines) ShinyHunters Hits Universities Via Oracle Zero-Day (GovInfo Security) DragonForce Ransomware Exploited Microsoft Teams to Hide Attack (Infosecurity Magazine) Inside Amos Stealer: How This Threat Targets macOS Credentials and Keychains (CyberProof) CISA warns of another cPanel plugin flaw exploited in attacks (Bleeping Computer) US closes probe into 2024 Delta Air Lines meltdown sparked by CrowdStrike outage (Reuters) It Is Trivially Easy to Use Reddit to Manipulate AI Search, Research Suggests (404 Media) KPMG pulls report on AI usage due to apparent hallucinations (TechCrunch) Share your feedback. What do you think about CyberWire Daily? Please take a few minutes to share your thoughts with us by completing our brief listener survey. Thank you for helping us continue to improve our show. Want to hear your company in the show? N2K CyberWire helps you reach the industry's most influential leaders and operators, while building visibility, authority, and connectivity across the cybersecurity community. Learn more at sponsor.thecyberwire.com. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices

Trust at work isn't built through big promises or polished corporate statements. It's built in the tiny moments. In this episode, Erin sits down with bestselling author, speaker, professor, and filmmaker Minda Harts to talk about her framework for the 7 Trust Languages and why trust is really a communication issue hiding in plain sight.   In this episode, you'll hear: -Why leaders need to stop pretending employees don't see what's happening -How the 7 Trust Languages can help leaders build stronger relationships -How to rebuild trust after a mistake without rushing the repair This episode is for anyone who wants to lead with more honesty, communicate with more humanity, and make work suck a whole lot less. Minda's Website: https://www.mindaharts.com/ Connect with Minda on LinkedIn: https://www.linkedin.com/in/mindaharts/   Book Erin to speak Ready to modernize your culture, liberate your leadership, and differentiate your business without sounding like every other company on LinkedIn? Bring Erin Hatzikostas in to show your team how authenticity can become an actual strategic advantage, not just another corporate buzzword. Book Erin to Speak If you'd like quick tangible tips and practical corporate career advice to level up your authentic leadership, download the 10 simple "plays" to stop selling out and start standing out at https://bauthenticinc.mykajabi.com/freebie   If you like jammin' with us on the podcast, b sure to join us for more fun and inspiration!   - Follow Erin on LinkedIn or Instagram    - Take our simple, fun and insightful"What's your workplace superhero name?"quiz - Unleash your Authentic Superpower with Erin's book,"You Do You (ish)"  -Throw out half the playbook and start competing in a league of your own. Check out Erin's book, The 50% Rule.    -Work with Us -Or just buy some fun, authentic, kick-ars merch here To connect with Erin and/or Nicole, email: hello@bauthenticinc.com  DISCLAIMER: This episode is not explicit, though contains mild swearing that may be unsustainable for younger audiences. Tweetable Comments "Don't outsource your humanity." "People are human first and colleagues second." "Trust is a noun and a verb." "We can solve for respect, right? We can solve for trust." Intro Note: This transcript has been edited for clarity, readability, and length while preserving the core conversation and key insights from the episode. In this episode of b Cause Work Doesn't Have to Suck, Erin Hatzikostas talks with Minda Harts about workplace trust, the seven trust languages, leadership communication, rebuilding trust after mistakes, giving better feedback, psychological safety, and why leaders need to stop outsourcing their humanity. Why Trust Is the Real Workplace Issue Erin: I'm fascinated by your background because I'm like, "Oh yeah, she's all about trust. She's a speaker." And then I'm like, "Oh wait, she's a professor. Oh wait, she's a filmmaker. Oh wait, she wrote books." I'm curious about trust. It's not exactly the sexiest topic, but there must have been a moment or story that made you obsessed with it. Minda: The obsession actually started during COVID. I was living in New York City at the time, and I woke up around three o'clock in the morning. I kept hearing this voice saying, "The issue is always trust." I didn't think too much about it in the moment, but I wrote "trust languages" in my notes app. Over time, I kept coming back to it. The more I thought about all the writing I'd done over the years, I realized the real problem I was trying to solve was trust. In the workplace, when certain things happen, there's usually an expectation underneath that isn't being met. That erodes trust. But often, people don't even know they're doing it. So I started to see that it's not just a trust issue. It's also a communication issue. If the other person knew what you needed, could that get trust back on the tracks? In personal relationships, trust is a no-brainer. If I can't trust you, I don't know if this relationship is going to work. But in the workplace, we give people a pass for doing things that aren't trustworthy, and we never have conversations about it. The Seven Trust Languages Erin: I love the idea of trust languages because everybody thinks of love languages. You have seven trust languages. Where does it start? Do you need to understand the other person, or are these seven things everyone needs to do? Minda: My thesis is that we all have a primary, secondary, and tertiary trust language. There may be a time when we're speaking all of them, but if I'm a leader and you report to me, and I want to get the most productivity out of my entire team, not just my go-to people, then in our next one-on-one, I'm going to ask, "What does trust look like to you?" I want to make sure we have the most harmonious working relationship possible. I want to make sure you get the most out of being on this team. So what does trust look like to you? When someone answers that question, they'll usually tell you two or three of their trust languages without even knowing the labels. If I know feedback is important to you, or transparency is important to you, I can make note of that. Then when we're working together, I remember, "Erin values transparency. She values when I'm not being ambiguous. She values feedback that's meaningful and insightful." I tell people it's about the double E's. We're either enhancing trust or eroding trust. Erin: Always up or down. Minda: Exactly. We may not be able to solve everything at work, but we can solve for respect. We can solve for trust. The Question Every Leader Should Ask Erin: That question is so powerful. I used to lead a lot of employees, and I'm thinking, "Crap, if I could've simply said in one meeting, 'Trust is important. What does trust look like for you?'" Minda: I never had a manager ask me that. Not because they didn't want trust with me, but because we're all moving so fast in the workday that we forget there's a human on the other end. The data shows that if we have more trust, we're more productive and less anxious. I don't want to be the reason someone is spiraling through the day and not even know it. Erin: Imagine asking that in an interview when you're trying to attract the best talent. You think people aren't going to flock to that? They're going to be like, "Wow, I've never heard that before." Minda: Yes. And I write about that in the book. If you know acknowledgement is important to you, ask questions in the interview process that help you see whether that environment can provide it. Some people don't naturally say, "Great job. Thank you for delivering that project. I don't know where we'd be without it." That may not be the language they're most comfortable giving. But you may need that to survive and thrive at work. So tell people what's important to you. Advocate for yourself. We're not always going to work for the person who asks, "What does trust look like?" Sometimes you have to take the bull by the horns. Erin: And by sometimes, we mean most of the time. How to Ask for the Trust You Need Erin: Most of our listeners are leaders, but let's be honest, they're also employees. Everybody wants to be a great leader, but they also want to know how to be led better. Can you give an example of how someone might use the trust languages in an interview to understand what kind of manager they'd be working for? Minda: One trust language that is really important right now is sensitivity, which is about empathy and being mindful of our actions, tone, and behaviors. If I were interviewing, I might say, "Many people work together in the workplace, but they experience the workplace differently. If I reported to you and there was a natural disaster where I live, and I couldn't get into the office three or five days a week, how would we handle that?" That question tells me a lot about the manager. If they say, "Absolutely. Were you impacted by the fires? I know that must have been tough," that tells me something. But if they say, "Maybe you should move somewhere else because we need someone in the office five days a week," that tells me something too. You start to see how people humanize you, or whether they're robotic. Sensitivity, Security, and Psychological Safety Minda: Another example is what happens in meetings. We've all been in a situation where someone says a joke that isn't funny to everyone. Does the leader sweep it under the rug and let that person keep saying inappropriate things in team meetings? Or, if I have an issue, can I bring it to you without fear of retribution? A lot of trust is eroded in big team meetings. People speak over each other. People say things that are inappropriate, not necessarily because they woke up deciding to be inappropriate, but because they're used to talking any kind of way. That's where psychological safety comes in, which is connected to the trust language of security. Even if we have a difference of opinion, there should still be enough respect for me to have a good conversation with you. And if someone gives feedback, how do you receive it? Do you say, "I've never heard that before," and get defensive? Or do you say, "Let me consider what you're saying. Tell me more. Let me ask some questions." These behaviors keep showing up at work, and people don't always realize how detrimental they can be. Erin: Everybody's different. I'm thinking about two people who support my business. One is more on the sensitivity side. If something gets messed up, I know I need to say, "Dude, no big deal at all." And when something is done well, I need to say the thing that's already inside my head: "You crushed it." The other person is about as far from sensitive as you can imagine. For her, follow-through probably matters more. She's my operations person. It's more like, "Erin, you said you were going to send me three videos. Send me the three videos." Understanding those people is really important. How to Rebuild Trust After You Mess Up Erin: Rebuilding trust is always a big one. Let's say you screwed something up with a client, customer, or major project. What are some ways to rebuild trust that people may not think of? Minda: One trust language that matters here is demonstration. Do our actions align with our values? I can tell you all day that I'm going to make the tacos the way you expect them every time you come to the taco truck. But if every time you come, they're made differently, I'm not demonstrating that you can trust this place. When we make a mistake, we can acknowledge it. "You know what? We have a new cook. We're training them today. But we value you as a customer." Then we pay attention. "Oh, you like your cheese sprinkled this way? Now that I know that, I want to demonstrate that you can trust us. Next time you come, I'm going to check the bag before you leave." It's the show and the tell. A lot of times in life, we want to skip over the repair part. We say, "I said I'm sorry. Move on." But rebuilding trust requires demonstration over time. I believe if trust can be broken, it can be rebuilt, if it's not egregious. But it requires action. Trust is a noun and a verb. Erin: It takes patience. When we mess up, we want instant gratification. We want the wound to be healed right away. In a big corporation, it might be, "We'll give you a fee holiday," because we want something tangible and quick. But if you slow down and accept that it may be uncomfortable for a little while, then next week you can show up differently. You can go above and beyond. You can demonstrate the repair. Minda: Absolutely. And we also have to give people the opportunity to rebuild. If we've been burned in our personal or professional lives, sometimes we come into the next situation with our defenses up. You may be the best boss I've never had yet, but if I'm still holding onto hurts and broken promises from my last situation, I'm not going to get the best out of the situation with you, and you're not going to get the best from me. So we also have to be self-aware. Is this person really eroding trust, or am I bringing baggage from past experiences? Erin: Right. It's easy to tell stories like, "The boss is mad at me because I got a three-word email." But maybe the boss is running to another meeting and isn't actually worried about the mistake you made. What to Do When You Break Trust With Your Boss Erin: Let's say you mess something up with your boss. Maybe you botch a report, lose a customer, or mess up some technology. Beyond demonstrating that you can get it right next time, what else helps? Minda: Remember that your boss is human too. They have expectations you may not be aware of, especially if you're new to the team. You might say, "I know expectations can change depending on priorities, and I want to make sure we're aligned. I really enjoy working on your team, and I want our working relationship to be strong. What do you need from me to do your best work?" Success is not a solo sport. When you ask that kind of question, they may not say, "Transparency is important to me," or, "Follow-through is important to me," but they'll tell you something that reveals what matters. Then you can make a mental note. If you say you'll get something done by five and you can't, don't workplace ghost them. Follow up and say, "I know the deadline is approaching. Could I get an extension of one hour? I'll get it to you shortly." That keeps trust on the tracks. We create narratives in our heads that people will be upset with us, but most people just want honesty. We all bump up against deadlines. We all make mistakes. The issue is how we communicate it. The Leadership Mistake That Drives Minda Crazy Erin: What gets under your skin? What's your biggest leadership pet peeve? What's the simple thing leaders do wrong that you wish they'd change? Minda: I really value transparency, which is clarity and honesty. What gets under my skin is when leaders act like employees are stupid. We see the smoke coming out of the chimney. We hear the alarms going off. Then you come and tell us, "There's nothing to worry about. Nothing to see here." You may not know why the smoke is happening. You may not know why the alarms are going off. But acknowledge it. Say, "I know you've smelled the smoke. I've smelled it too. I don't know exactly what's causing it, but once I do, I'll let you know." That feels better and keeps trust intact more than pretending nothing happened. Don't pretend we didn't just do a reorganization. Don't pretend we didn't just lay off half the team. Let's humanize it. People are human first and colleagues second. Sometimes leaders think they can't be honest because they're privy to certain information. Then say that. "I don't have all the information right now, but I understand how this might make you feel. If you have questions, book time with me and let's talk it through." That feels much better than watching someone's work friend get laid off after ten years and then pretending nothing happened. Erin: I love that. Stop thinking your employees are stupid. The bar is low, isn't it? Minda: It's so low. Don't Outsource Your Humanity Erin: I saw a post where someone asked you a question about AI, and the gremlin that came out of you was, "Don't outsource your humanity." What caused that? Minda: Someone asked me about using AI in workplace communication. I think it's important to use the tools available to us. But what can happen is I put my thoughts into an agent, then I email you. Then you put your thoughts into an agent, and now you're emailing me back. At that point, we've taken ourselves out of it. It's just two agents talking to each other. There's no nuance. The tools don't understand the history of what happened in the meeting. They're getting it from one angle. So before you press send, just because the grammar is great and the message is direct, take another look. Think about the nuance. Think about the relationship. When this person finishes reading the email, how are they going to feel? What is the relationship going to feel like? If we're just two agents talking to each other, we may not be building trust. We may be eroding it. That's why I said, "Don't outsource your humanity." Erin: Preaching to the choir. I'm an authenticity girl. Sounding smart is now suspicious. Stop sounding smart. How to Give Tough Feedback Without Eroding Trust Erin: Can we talk about giving tough feedback? Whether it's an annual review or on the fly, I think the feedback sandwich is over. Maybe that worked when people didn't know they were being sandwiched, but now we all know. How do you give transparent feedback while still building trust? Minda: One thing I created is a game called The Trust Catalyst, which helps people practice these conversations so they don't erode trust. If we're doing a one-on-one or year-end review, I'm not going to start by launching into feedback. If you sit down or appear on Zoom, and the first thing I say is, "That report you did last week should have been done differently," you're immediately thinking, "I didn't know this was a problem." That sets the tone for the whole meeting. Think of the seven trust languages as tools. If you have a nail, you're not going to grab a wrench first. You're going to grab the right tool. Maybe you start with acknowledgement. Maybe you start with sensitivity because you know this person has had a rough year. When you do get to feedback, make sure it's meaningful and gives the person an opportunity to grow. It's not just what you say. It's how you say it. You can say, "We need to meet these deadlines more consistently. Is there something you need from me so we can make sure you hit this mark three weeks from now?" That sounds very different from making someone feel like they may not have a job by the end of the week. I always go back to the double E's. Is what I'm about to say going to enhance this relationship or erode it? Think about what you want the end of the conversation to look like. Do you want the person to feel down and out, waiting to turn off the camera? Or is there a way that when you see each other later, the relationship still feels intact? Growing up, my mom and dad could say the exact same thing to me, but when my dad said it, I wanted to spiral down the wall because his delivery was harsh. My mom could say the same thing, and I would receive it because I knew she was telling me in a way that helped me grow. That's something leaders and colleagues can do better. When Your Peer Becomes Your Employee Erin: Here's a sticky situation: your peer becomes your employee. You get promoted, and Joe, who used to be your sidekick and confidant, is now reporting to you. How do you build this new level of trust when the relationship changes? Minda: That happens a lot, and it can be sticky depending on which side of the friendship you're on. A big part of it is transparency. Talk about the elephant in the room. You might say, "I know we have a great working relationship, and now I'm in this leadership position. There may be times when I have to put certain priorities first, but I want you to know you can always come to me. I hope we can have two relationships: our working relationship and our friendship. There may be times when I have sensitive information I can't talk about like I could before, but I hope we can find that balance." I would much rather someone be transparent with me and create that sense of security than pretend I don't exist anymore or start acting weird. Nine times out of ten, if people would communicate instead of being conflict avoidant, we could have better relationships. We create narratives that it can't work, but why not talk about how it can work? Say, "If it ever feels like our friendship isn't there, or I'm acting differently because I'm in this role, tell me. I value that." We have to say what we mean without being mean. Erin: Exactly. Say the thing you're already going to say to your coach or your partner. Why not say it to the actual person? Minda: Yes. Because now I have that information. I may think everything is fine, but you may feel like, "We used to talk every day, and now we only talk once a month." You might assume I don't care as much now that I have this leadership title, when really, I'm just busy and hadn't thought about it. Again, many of these things are communication issues before they become trust issues. Green-Lighting Yourself Erin: You haven't just focused on trust. You're also a filmmaker, and part of that is telling stories about real-life situations, friendships, and the things that make life beautiful and complicated. So many people listening are trying to make work suck less, but they're also looking for inspiration to do things that feel uncomfortable or outlandish. Can you talk about the filmmaking side? Minda: I never intended to be an author. I fell into it. So I would encourage people to remember that you can learn new things. During the pandemic, I started taking screenwriting classes because I knew I wanted to take the stories I'd been telling and share them in another medium. I wanted to be a better storyteller, and I'm a big advocate of investing in yourself. Whether I win an Oscar, a Webby, or nothing, I wanted to enhance that skill. I also thought about the intellectual property I have and how I could tell those stories in different ways. I started taking classes about six years ago. At some point, I said, "I'm not going to wait for the green light from somebody else. I'm going to green light myself." So I started making short films. I kept taking coursework, reading books, finding my crew on social media, and asking people around. Now I'm four short films in, and they've been in many festivals. It feels good to uncover a new area of my life that I'm good at. Maybe I'll win Oscars in the future. Maybe I won't. But I'm enjoying this part of my life because it's another way to get stories heard by people who may never read my books. Erin: You said something so simple: "I took a class." So many times we act like we don't even know where to start. But there's a class for everything. Minda: Everything. Erin: Just take the class. Get curious. Minda: I'll tell you and your listeners a secret. Since I was a teenager, I've always wanted to take piano lessons. Every year, I'd put it on the vision board: "Take piano lessons." And I never did. But later today, I'm taking my first piano lesson. I may end up in a recital with preschoolers, but this is for me. Sometimes we just have to do things for us. Minda's "Buck That" Story Erin: We always ask people for their "buck that" story. It's a time when you bucked the norm, went against the grain, and something good happened as a result. Do you have one? Minda: Yes. It's the intersection where I sit now. I was in corporate America for 15 years, and in 2015, I started this dinosaur thing called a blog. I was frustrated about the workplace I was in. There was no trust anywhere. The blog was a way for me to talk about what I was experiencing, not from a "woe is me" place, but from a place of, "If anybody else is feeling this way, here are the tips I wish I had used or that I'm working through." Every Monday, I put out a memo. Eventually, those memos became my first bestselling book, The Memo. I had no idea that would happen. Now I'm on book four and making films. So sow those seeds. Take the step. I left a very stable job, and I was terrified. I'm type A. I love stability because I didn't have a lot of it growing up. I thought, "Give me the gold watch. I'm here forever." Taking that leap, betting on myself, and bucking the system showed me that success isn't just one way. I think I'm a constant "buck that" girl now. That's just how I live. Erin: Once you buck it once and it works out, that's the end of the story. That's why we love to share these stories for people who are holding themselves back. One Last Tip to Make Work Suck Less Erin: What's your one last tip to make work suck less? Minda: Ask yourself, "What do I want out of work?" Sometimes we do things at work to make work work for everybody else, but we never consider what it needs to look like for us. Once you understand what you need, you can ask for it more clearly. Not what the person next to you wants. Not what someone on Microsoft Teams wants. What is really going to make you say, "This was worth the ride"? We should remember that we are good enough to deserve the best workplace possible.

Austin shares a real Value Validation Project that one of his clients used to get hired at Microsoft!Time Stamped Show Notes:[0:25] - What does a good VVP look like?[1:04] - Why a good VVP is so important[2:39] - Getting started on the VVP[3:49] - Do your research![5:04] - How to set up your VVPWant To Level Up Your Job Search?Click here to learn more about 1:1 career coaching to help you land your dream job without applying online.Check out Austin's courses and, as a thank you for listening to the show, use the code PODCAST to get 5% off any digital course:The Interview Preparation System - Austin's proven, all-in-one process for turning your next job interview into a job offer.Value Validation Project Starter Kit - Everything you need to create a job-winning VVP that will blow hiring managers away and set you apart from the competition.No Experience, No Problem - Austin's proven framework for building the skills and experience you need to break into a new industry (even if you have *zero* experience right now).Try Austin's Job Search ToolsResyBuild.io - Build a beautiful, job-winning resume in minutes.ResyMatch.io - Score your resume vs. your target job description and get feedback.ResyBullet.io - Learn how to write attention grabbing resume bullets.Mailscoop.io - Find anyone's professional email in seconds.Connect with Austin for daily job search content:Cultivated CultureLinkedInTwitterThanks for listening!

Ismael Valenzuela, Arctic Wolf's VP of Labs, Threat Research and Intelligence, discusses their work on "BlueNoroff Uses ClickFix, Fileless PowerShell, and AI-Generated Fake Zoom Meetings to Target Web3 Sector." Arctic Wolf researchers uncovered a sophisticated campaign by North Korean threat group Lazarus Group subgroup BlueNoroff that targets cryptocurrency and Web3 executives through fake Zoom and Microsoft Teams meetings, using typo-squatted links, ClickFix-style attacks, and AI-generated deepfakes to steal credentials and cryptocurrency-related data. The attackers built a self-reinforcing operation that captures victims' webcam footage and Telegram sessions, then repurposes those assets alongside AI-generated images to create increasingly convincing fake meeting participants for future attacks. Researchers identified more than 100 victims across 20 countries, with the campaign primarily targeting CEOs, founders, investors, and senior leaders in the cryptocurrency, blockchain, and financial sectors as part of a long-running effort to steal digital assets and gain access to high-value networks. The research and executive brief can be found here: BlueNoroff Uses ClickFix, Fileless PowerShell, and AI-Generated Fake Zoom Meetings to Target Web3 Sector Learn more about your ad choices. Visit megaphone.fm/adchoices

Microsoft dominated Build with Scout, an always-on Teams agent, the Surface RTX Spark Dev Box, its first reasoning model MAI-Thinking-1 aimed squarely at Anthropic, and Project Solara for agent-first devices. Trump signed a scaled-back AI executive order on cybersecurity. Microsoft announces Scout, an always-on enterprise AI agent built on OpenClaw that appears as a Microsoft Teams contact to automate tasks such as scheduling (Wired) Microsoft unveils a Surface RTX Spark Dev Box, featuring Nvidia's Arm-based RTX Spark, 128GB of unified memory, and a 100W thermal envelope, for local AI tasks (The Verge) Microsoft debuts MAI-Thinking-1, its first advanced reasoning AI model, trained "from the ground up on clean data, without distillation from third-party models" (The Verge) Microsoft unveils Project Solara, an Android-based platform for agent-first devices, with concept hardware and pilots planned at Best Buy, Target, and others (GeekWire) Microsoft unveils Microsoft Execution Containers, a Windows-level sandbox for AI agents, and says partners OpenAI, Nvidia, Manus, and Nous Research are using it (VentureBeat) President Trump signs a scaled-back AI EO that seeks to address AI's cybersecurity threats; sources say it imposes less scrutiny on AI than the scrapped version (Politico) Learn more about your ad choices. Visit megaphone.fm/adchoices

Have billionaire owners left us in the twilight of American fandom? Are crying Liverpool fans actually the cure for male loneliness? And is the NFL offseason running out of juice? Would you get married during the Super Bowl on Valentine's Day? Plus: Jim Thome's farm adjacency, Regis Philbin analytics, Gerry and the Pacemakers, institutional investors, the worst pandemic crowd... and feeding a sandwich to Stugotz on Microsoft Teams.• Read "Big Fan" • Subscribe to The PosCast Hosted on Acast. See acast.com/privacy for more information.