Podcast appearances and mentions of Rob Scott

Artificial intelligence, productivity, Bunnings, Kmart and the future of Australia's economy: Sean Aylmer has a wide-ranging conversation with Wesfarmers CEO Rob Scott following the conglomerate's investor day.Scott explains how AI is being rolled out across businesses including Bunnings and Kmart, why Bunnings still has significant room to grow beyond hardware, and how the Anko brand is expanding into new markets and new retail formats.He also discusses the challenge of rising costs, the importance of productivity, opportunities in healthcare and international expansion, and the policy settings he believes could determine Australia's future competitiveness.Find out more: https://fearandgreed.com.au/See omnystudio.com/listener for privacy information.

Psalm 46 - Refuge, Renewal and RestThe Psalms are like a songbook and prayerbook for real life.Instead of pretending everything is fine, they help us bring our honest emotions to God. And at the same time, they gently reshape how we see things, reminding us of who God really is—faithful, in control, full of mercy, and always worthy of our trust and praise.Rob Scott-Cook introduces our new series by looking at Psalm 46. PSALMS - PRAYERS FOR PEAKS AND VALLEYS: Psalm 46 Rob Scott-Cook Download

Ewan Kyle grew up inside a national park in South Africa. His parents worked for Nature Conservation. He did his schooling at home and in the time he should have been in a classroom he was out in the field with researchers studying crocodiles, gaboon vipers, birds and the big five across the greater iSimangaliso wetlands. He eventually found his way to guiding on the northernmost estuary in South Africa, and one phone call from Rob Scott at African Waters later, he was on a boat heading into the Ndogo Lagoon in Gabon for the first time. He didn't sleep for three weeks. That was 2017. He's been at Sette Cama ever since. In this episode Ewan walks Wade through one of the most extraordinary fishing and wildlife destinations on earth - the second biggest lagoon in Africa, where tarpon up to 90 kilos crash mullet, cubera snapper push 50 kilos, bull sharks patrol the shore break, and forest elephants, lowland gorillas, dwarf crocodiles and surfing hippos are just part of the walk to work. Including Frank - a very large, very angry forest elephant with a blind eye, a torn ear, and a personal vendetta against humans. Recorded on location at Sette Cama camp, Gabon, Africa. VIDEO | PHOTO | FILM | MARKETING You're end-to-end Digital Solution Work with us…   www.flowstateproductions.com.au   Instagram: https://www.instagram.com/wadekelly_/ https://www.instagram.com/flowstate_collective_podcast/ https://www.instagram.com/flowstate_productions/   THE FLOW STATE COLLECTIVE PODCAST from FLOW STATE PRODUCTIONS Pty. Ltd.

Rob Scott, co-founder of Monjur Rob Scott, co-founder of Monjur and managing partner at Scott & Scott LLP, joins the podcast to talk about what’s broken in the average MSP’s contract stack and what it takes to fix it. Rob has spent more than 27 years at the intersection of technology and law, and his firm works with over a thousand managed service providers across North America. The conversation covers the three biggest areas of contract risk Rob sees across the MSP community: agreements that haven’t kept pace with the services being delivered, unaddressed vendor and third-party liability, and missing data processing agreements in an increasingly complex regulatory environment. Rob walks through practical provisions most MSPs don’t have but should, including a “security recommendations” clause that shifts liability to customers who decline recommended protections. Rob also digs into why AI is changing the contracting equation in both directions – from the new service attachments MSPs need when delivering AI-powered services, to the risks of using unsupervised LLMs for contract drafting – and offers a candid assessment of where Canadian MSPs stand relative to their American counterparts when it comes to contracting maturity. The conversation wraps with a practical starting checklist for MSPs who know their contracts are out of date but don’t know where to begin. Read Full Transcript Robert Dutt: Hello and welcome to In The Channel from ChannelBuzz.ca, bringing news and information to the Canadian IT channel community for the last 16 years. I’m Robert Dutt, editor of ChannelBuzz.ca, and your host for the show. My guest today is Rob Scott. Rob is the co-founder of Monjur and managing partner at Scott & Scott LLP, where he’s spent more than 27 years at the intersection of technology and law. His firm works with over a thousand managed service providers across North America on their contracts, and he recently launched Monjur Pilot, an AI-powered legal assistant built specifically for MSP contracting. Now, I know what you’re probably thinking – contracts aren’t exactly the sexiest topic in the channel. But here’s the thing. Most MSPs, I think, know their contracts are out of date, and they also know that they should do something about it. They just don’t. And in a world where the threats are evolving, AI is changing the service landscape, and the regulatory environment, particularly here in Canada, keeps getting more complex, the gap between what your contracts say and what your business actually does is becoming a real liability. Rob has seen what happens when that gap catches up to you, and he’s got some very practical advice about what to do about it. Let’s get right into it. My chat with Rob Scott. Rob, thanks for taking the time. I appreciate it. Rob Scott: Thank you for having me. Robert Dutt: You’ve been working with MSPs on their contracts for, I think it’s over two decades. What’s the state of the contract stack for the average MSP in 2026, and how wide is the gap between what most MSPs are actually running on and what they should be running on? Rob Scott: That’s a great question. When I look at contracts, I see three big areas of risk for MSPs. One is that their agreements don’t keep up with their services. In the MSP world, that means you’re offering compliance advisory services without proper compliance advisory contracts. We call that service attachment for managed compliance. You’re now working with clients in and around AI and AI products, which are using a pre-AI customer contract. These are the things that change with frequency in IT, and for MSPs, that means one area of contract protection – static agreements don’t fit with emerging service offerings like tech. Sometimes their agreements don’t keep up with their services, and other times, their agreements are not reflected for trends in the marketplace or specific risks. For example, ransomware attacks or emerging cybersecurity risks. MSPs don’t frequently have, for example, very clear-cut exclusions from responsibility for the criminal acts of third parties. Similarly, their contracts don’t limit their liability for acts or omissions of vendors. We monitor the terms and conditions of over 1,200 vendors in the MSP channel, and our clients get their customers to sign a waiver for any acts or omissions of those third parties. That’s an area – what I call vendor risk – which many MSPs are exposed. Then the third big category is regulatory risk, operating with customers in regulated markets without the appropriate data protection agreements and data processing agreements that are required by both international, federal, and state laws. Those are the areas where most MSPs have been underserved by traditional legal services, which have caused many to move in the direction of do-it-yourself, which has many exposing themselves to unsupervised LLMs. While contracting for MSPs is very complex, they really have not been well-served by traditional legal services. Robert Dutt: The open LLMs is what keeps me up at night. Shadow AI is a concern for lawyers, or at least us, as much as it is for MSPs. Shadow AI in their customers’ organizations, us for different reasons. But the MSPs are faced with a challenging choice between choosing fast and inexpensive do-it-yourself legal protection that lacks accountability and supervision, or traditional legal services that can be slow, can be expensive, and can be out of touch with what MSPs do. Many of my clients have shared stories about interactions with lawyers, not fondly, in part because the lawyers had no clue what they did, and they felt like they were paying the legal fees to explain to the lawyers what an MSP does. Rob Scott: And so it’s been a challenge for many MSPs to get legal protection that’s both fast, affordable, and offered by MSP-specific attorneys. Robert Dutt: You touch on the problem of keeping up with technology trends. I’m thinking in broader terms than that. What about whole directions of risk, I guess I would say. The example I think of is we’re doing a lot of tracking of the trend of abuse of trust. Attackers not breaking in, but logging in through trusted identities, VPNs, software supply chain attacks, those kinds of things. Basically, when the threat itself has shifted so fundamentally, how far behind are most MSPs in terms of accounting for that in their contracts? Rob Scott: I would say very far behind. I would say overall, the customers that we talk to, the people we meet, are either on some do-it-yourself approach that really hasn’t been updated by an experienced attorney, or hasn’t been updated recently to reflect the emerging threat landscape as you described it. But we’re constantly updating our agreements to properly reflect detailed terms and conditions about these emerging threats. And I’ll give you an example. We have in our MSA a provision called security recommendations. And what that provision says is the MSP may from time to time give the customer recommendations about security compliance. For example, multi-factor authentication. And if the client does not accept or move forward with those proposals, anything that happens as a result that those things could have prevented is 100% on the customer – the MSP is off the hook. And so when I think about emerging technology and the changing threat landscape, a lot of it has to do with how you manage the communications and the risk associated with that. And MSPs have had the hard choice in the past of having to either tell a client, “No, I’m not going to support you,” or, “Hey, I’m going to give you this waiver to sign.” And this whole topic of declination of services around point solutions that deal with emerging threat factors has been a common issue with MSPs. They go to the customer. They’re like, “You’re exposed. You need these advanced security features.” I mean, there’s new stuff all the time, but right now, it’s a lot of focus on zero trust. And so it’s not inexpensive to implement a zero trust model within a business. And if an MSP wants to implement zero trust, the customer has to cooperate to buy those things. And the customer doesn’t understand them well enough to know what they do or why they need it. So their first reaction is to say, “No, it’s too expensive.” And that puts the MSP at risk, because I tell the MSPs, my opinion is their network is only as strong as its weakest link. So if you let these customers on that you know are overly risky, that puts the whole portfolio of customers at risk. And that’s a lot of what you’re talking about with those threat vectors. Those threat actors are thriving on being patient. And it’s not just like, “Do we have guards at the front door?” It’s like, “We need guards in every room.” They’re already in. So that’s one of the things that I think most people think about. Cybersecurity is like hacking events or ransomware events, but so much more of it is they’re in your networks, they’re able to move around, they’re squirreling their way into different areas, and they’re being very patient waiting for that opportune moment. And so it’s not just about keeping people out, it’s also about catching them after they get in. And that’s where a lot of these emerging technologies and emerging threats are posing unique challenges from a cybersecurity perspective. And the question is, “How are your agreements evolving?” And that’s where making sure that your vendors are all on there. So if there’s any act or omission of a vendor, that you can be covered for it. And the things that happen in cybersecurity, like criminal acts of third parties, is expressly excluded. I don’t think you need to go into as much of the specific threats. If you get a strong and enforceable exclusion against the criminal acts of third parties, almost every cybersecurity risk that would be impactful to an MSP is also a criminal act by the person who perpetrates it. Robert Dutt: About a year ago, you did a piece around the theme of “Your MSA is broken and AI is to blame.” We’re a year further in, things have only accelerated. MSPs are selling Copilot bundles, offering AI-powered services. Their customers are deploying AI tools whether the MSP knows about it or not. From the customers’ point of view, how far behind are most MSP contracts relative to the AI services that they’re delivering or their customers are using today? Rob Scott: We came out with a special service attachment for managed AI in 2024. And at that time, people said, “I don’t really need it. We don’t know what we’re doing yet.” Today, people come to Monjur just because of that attachment. And the way that attachment is built is, number one, you don’t have the right definitions in your current agreement for things like AI input, AI output, the model, the trainings – all of these things that are relevant to AI that wouldn’t be in a master services agreement for managed services. Beyond that, you need your service descriptions. Is this AI readiness assessments? Is this app dev? Are we building RPA and automations? What is it exactly that the services entail? And so that’s a big part of it. And our structure is designed to cover just about every AI service that an MSP could do. But it’s also important to make sure that you have the proper exclusions and client obligations. So when you think about exclusions, it’s like the MSP shouldn’t be responsible if the legal world changes and suddenly that client’s use becomes illegal. Think of helping customers deploy voice agents. And then it becomes clear that you can’t use a voice agent to do cold calling, or voice agents get outlawed altogether. It needs to be clear that the MSP is not taking the responsibility for how government reacts to the impact of AI. Similarly, there should be an obligation on the customer’s part to be committed to ethical use of AI. Responsible AI is something that I put in as a mutual obligation to all parties to a contract that I write around AI. I think it’s foundational for humans to be committed to responsible AI. So there’s things – just a few examples – but things that you wouldn’t see in an MSA. So ask yourself, why would you expect your pre-AI MSA to protect you in an AI world? The answer is MSPs increasingly are offering AI-related services under contracts that weren’t built for these services, and those that are, are putting themselves at significant risk. And it’s not necessary, because there is a ready-made solution for MSPs to protect themselves when engaged in selling Copilot, helping clients with AI projects, which we’re all going to be doing. Let’s get it straight. This is not new. This is not a temporary blip. I think the only temporary part of it is this AI distinction. I don’t think there will be, in the long run, a distinction between AI tools and non-AI tools. All tools will be AI. So the way things are going, MSPs need to be prepared for that. All of what so many more MSPs are now in the territory where they would be protected by a specific service attachment that doesn’t exist in their contract stack today. Robert Dutt: The other side of that equation of AI use in the MSP is that a lot of MSPs themselves are tempted to use some of the generic LLMs to draft or review their own contracts. Where do you see the line between that being helpful and that being dangerous? Rob Scott: I don’t think MSPs should be forced to choose between using AI and using attorneys. I think that’s the state of the market today. They’re faced with these unsupervised LLMs that are risky, where there’s no accountability. They’re telling you, “Don’t use this for law,” and you’re using it for law. If you have a bad outcome, whose fault is it? The New York State Senate has got a Senate bill, which I think will be the first of many, that would make it illegal for LLMs to give out legal advice, because it’s doing way more harm than good. I think the one thing to think about the perspective on this is lawyers are getting sanctioned and held in criminal contempt for using AI, and the AI is making mistakes. If it’s going undetected by the lawyers, why do you think you’re in a position to supervise the AI to protect your legal interests? I mean, it gets it wrong so much. The accuracy of legal outputs from unsupervised LLMs is so low that it is like playing Russian roulette. So I don’t blame the MSP. I just think that the future is attorney-supervised AI, where the customer starts with a template that is lawyer grade. I think if you put Monjur Pilot up against these unsupervised LLMs and you draft an agreement starting with a Monjur template versus starting with nothing and an unsupervised LLM, your first pass is a totally different thing. And then the second thing is lawyers need to be in the loop at the last mile. You should be able to press a button within your AI and say, “Submit for legal review,” and the lawyer should be able to just look at it in-app and finish what you built. So you start with a legal template that’s legal grade. You operate in a legal-grade AI environment that has the proper guardrails, and you make sure that attorneys supervise all of the work that the clients are doing, so that the MSP no longer has to choose between fast and inexpensive and slow and sometimes cost-prohibitive. So we think that AI unlocks something pretty special for the Monjur subscriber, which is the benefit of having your lawyers at your fingertips 24/7 through a trained AI legal assistant. But that’s not a replacement for your lawyers. It just supplements your relationship with your lawyer. So in this way, we deliberately call them legal assistants because they play the same role as a legal assistant in a law firm. The legal assistants don’t practice law without the lawyer supervision. They help the clients get better service from the lawyers. And that’s the role of AI in the Monjur vision, which is attorney-supervised LLMs that provide a safety layer on top of the LLM of your choosing. So our system is called “at any LLM,” but in each instance, we’ve implemented prevention of hallucination and preservation of context through RAG architecture that allows our legal assistants to give responses that the lawyers feel they can stand behind and nevertheless supervise. Robert Dutt: Our audience is primarily Canadian MSPs and other types of IT solution providers. You serve over a thousand MSPs across North America, including Canada. What are the things that Canadian MSPs need to be thinking about in their contracts that their American friends don’t? I’m thinking PIPEDA, I’m thinking Quebec’s Law 25, the cross-border data question and data sovereignty, but I’m curious what you see as the biggest gaps from the Canadian side specifically. Rob Scott: I think the ones that you mentioned are sort of at the surface, in the sense that those are concrete, objective things. Like, the data processing agreement for our US customers has different regulations in it than our Canadian customers, and the Canadian ones contain the laws that you mentioned. The bigger issue that I see in Canada is a cultural issue. This idea that contracts are not important because we’re not in America where everybody sues at the drop of a hat. We don’t value legal protection in the same way that people might in the US, because the threat of litigation in their mind is lower than maybe the threat of litigation in the minds of the MSPs in America. My response to that is I acknowledge the differences between the US and Canada as relates to litigation and dispute resolution, but I don’t think that that means that Canadian MSPs don’t benefit from having great contracts. It’s more of a question of what level of risk is being mitigated and the best way to mitigate it. I fear that too often in Canada, it’s not a question of does your DPA properly reflect Law 25 or PIPEDA. It’s a question of, are your agreements well thought out at all, because maybe you don’t think that it’s that important to have good agreements. And it’s about 15 years culturally and mindset-wise behind the MSP market that I began working on. Where early on in America, there was a large sentiment that a handshake deal is good enough. I deal with my friends and I don’t perceive a high risk of litigation. And if someone wants to get out of my contract, they’re not happy with me, I let them go anyway. Why do I need all this paperwork? And I think that’s a big thing that we have to work on for education with MSPs in Canada, which is you don’t have to be in a litigious market like America to benefit from good contracts. Robert Dutt: Well, and here’s an interesting aspect to that cultural thing too. A lot of Canadian MSPs are serving clients on both sides of the border, or are using US-based vendor tools to deliver services to their Canadian customers. How should MSPs be thinking – even if they’re functional just in Canada in terms of customer base – how should they be thinking about cross-border exposure in their contracts? Rob Scott: Well, look, I think that unless you know, for example, where every data subject resides in every system that you manage, you could be in Canada with customers with data subjects in their systems that you manage all over the US. And the laws run by where the data subject resides. So that’s one of the big challenges. And then the other challenge is, don’t you want to put yourself in the position where you can say yes to as many deals and customers as possible? And don’t you want to make sure that you have compliant agreements that will allow you to operate in multiple markets? And we have a lot of MSPs, I would say, that are on the Monjur platform that are enjoying dual libraries. So a set of agreements in English for the US, a set of agreements in Canada in English for English-speaking provinces, and then a set of agreements in Quebec, specifically for Quebecois law, presented in French. So we do offer some granularity in terms of localization in each market. And our strategy is we partner with local law firms in each jurisdiction to localize and maintain the updates of our agreements. And so we have a law firm that we work with in Quebec and several others in other provinces, including one in Toronto, where we partner with them to keep the agreements updated for those markets. Robert Dutt: I think for a lot of MSPs, contracts are in the category of necessary evil, something they grudgingly do to avoid getting sued – or in some cases don’t do well enough to avoid getting sued. But I wonder if there is a case to be made for treating your contract stack as a competitive advantage, and if so, can you walk me through what that looks like in practice? How you can take a solid contracting situation and use it as a way to help your organization grow, and not just stay out of trouble when things go wrong. Rob Scott: Yeah. So I think it’s an excellent question. I think the first part of it is something that now jives to me going to the dentist. Like, I know I have to go to the dentist. If I want to not have cavities, I have to go to the dentist. If I don’t want gum disease, I have to go to the dentist. I hate to go to the dentist. I’m so anxious when I get there, I tell them, please don’t take my blood pressure until we’re done, because it’ll just make it worse when you give me a really high blood pressure reading. I’m only going to be more anxious. And I think with MSPs, that’s real too, as it relates to law. Many don’t feel comfortable with the subject matter. Many have had bad experiences. Many, like you say, would say it’s a necessary evil, but they try to avoid it as much as possible. Even if you caught them in a quiet moment of reflection to ask them if they really needed it, they would say yes, but they would go back to their office after that and lose track. And this is why I think dynamic agreements that auto-update are so important for MSPs. I think legal needs to work in the background. And MSPs, I think, as a group, are carrying a very heavy cognitive load around contracting. A lot of the senior people that run MSPs are not contract people. It’s way out of their element. It doesn’t play to their strengths. It drains them of their energy. They’re constantly second-guessing whether they’re getting it right. And what I think about competitive advantage, we talk in terms of the maturity model. Maturity level one: legal protection. You have the legal protection in place. Maturity level two: standardization and efficiency. Standardization and efficiency is like, how well have you collapsed your contracting processes into your sales process, so sales and contracting is one seamless step? So that’s kind of level two. Are all of your customers efficiently on the right paper? Can we update their terms without having to go get a signature? This is how Monjur enables MSPs to grow revenue fast. We remove the friction from the sales process. We make deals go faster. We make it less likely that customers are going to want to comment or request changes to agreements. So that’s level two. Level three is what we call contract intelligence. Using AI to optimize revenue opportunities. Making AI context-aware of your renewals, of your upgrades, of what people are paying, who is using a lot of resources but not paying for very much. These are the opportunities where contract intelligence drives better decision-making as well as automation to fuel efficiency to grow revenue faster. So it really depends on where you are on this maturity level about how it helps you grow. Initially it may make it harder to grow while you’re getting the right legal protections in place. But ultimately you want something that can scale with your business, and that means dynamic versus static agreements. Robert Dutt: My last question – I want to make this as concrete as possible. If you’re talking to a Canadian MSP owner, let’s say a 15-person shop doing managed services, building out security, starting to do AI in there too, they know their contracts are out of date or in bad shape but don’t really know where to start. What are the first two or three things that you’d tell them to do right now, right away, to get that ball rolling and to hopefully see the most improvement in the situation? Rob Scott: Well, one of the things that I would say is benchmark what you’re currently using. Do an assessment of where you are. We have some tools online that can help you walk through an assessment of your current contracts, and we’ll also review them for you for free. If you have a contract, you’re an MSP in Canada and you want to understand what the gaps are relative to best practices, we’ll use our toolset to analyze your agreement, compare it to what we think are best practices in Canada, and do a report for you. We do that as part of our consultation process. There’s no fee for that. That’s a complimentary review. If you could get an experienced attorney to help you benchmark it, great. The other thing to think about is updating your vendor list and asking yourself the question, “How am I protecting my MSP against acts or omissions of the vendors in my tech stack?” If you don’t have a good solution for that, then you need to be thinking about something like our schedule of third-party services, which allows you to list all your vendors and contains a waiver of the right for your clients to sue you. Now we’re covering a really big category of risk with that one attachment. Then emerging services – advanced security and AI. You need specific agreements for these things. You can’t just continue to operate under the agreements that you were using pre-AI in the AI world. You can’t start offering compliance-related advisory services like GRC and other advanced security and compliance offerings without the appropriate contract. We call it the service attachment for managed compliance. Similarly with AI, we have a service attachment for managed AI. You really need to be thinking about, do your agreements cover the services that you’re offering, delivered through the tech stack that you’re delivering it through, and in a way that’s compliant with the emerging framework of regulations that impact you and your customers? Given all of that – and we cover that with our data processing agreement – you can see why static agreements for MSPs can become very challenging very quickly. If I was in the process of trying to figure out a way to manage risks for my MSP in Canada, I would be looking for a service that would give me dynamic updates that was specific to managed services, that was customizable for me and my customers. And think about this question: if my client were to sue me in court tomorrow, how confident am I that my current agreements would hold up in court? If the answer to that is, “I’m not so sure,” or “I’m not that confident,” or “I’m sure it would be a problem,” then getting a complimentary review of your current agreements and a game plan to move forward with broader protection is probably a good idea. Robert Dutt: All right, I appreciate that. It’s a lot to think about, and it’s an area that I don’t think we focus on as much. We tend to get caught up in the tech stack and all that, so I appreciate your taking the time to share some wisdom on where things are at with contracts and where they’re going. Rob Scott: Thank you. Thank you very much. I appreciate you having me. Robert Dutt: There you have it. Rob Scott from Monjur. I’d like to thank Rob for his time. He brought a lot of depth to a topic that frankly doesn’t get a lot of attention in channel media. A few things that are sticking with me from this conversation. First, the idea of the security recommendations clause – building language into your contract that says if you recommend a security measure and the client declines, anything that could have been prevented is on them. That’s the kind of provision that can save your business, and I’d wager a lot of MSPs listening don’t have it. Second, his point about Canadian MSPs being about 15 years behind their American counterparts on contracting maturity – not because the laws are weaker, but because the culture around litigation is different up here. That’s a gap that works until it doesn’t. And third, the question he posed that I think every MSP should sit with: why would you expect your pre-AI master service agreement to protect you in an AI world? If you’re selling Copilot bundles or managed AI services on a contract you wrote five years ago, you’ve got some homework to do. If you’re enjoying the ChannelBuzz.ca podcast, we’d love it if you’d follow or subscribe. You can find us on Apple Podcasts, Spotify, YouTube, and most podcast directories. And if you have a minute to leave a rating or review, that goes a long way in helping other folks in the channel find the show. Until next time, I’m Robert Dutt for ChannelBuzz.ca, and I’ll see you in the channel.

AI is no longer experimental. From Microsoft Copilot to Zoom AI Companion, AI is now embedded across enterprise collaboration platforms - and leaders are under pressure to deploy it at scale.But here's the challenge: the pace of innovation is outstripping traditional governance models. New behaviors are emerging. AI-to-AI interactions are happening. Shadow AI is spreading. And regulators are watching closely.In this exclusive UC Today interview, Rob Scott sits down with Devin Redmond, CEO of Theta Lake, to unpack what modern AI governance really looks like - and why moving from guardrails to scalable governance is now mission‑critical for CIOs.In this conversation, we explore:Why AI has moved from pilot projects to production pressureThe innovation paradox facing today's CIOsWhy blocking AI often increases enterprise riskWhat real AI governance maturity looks like#How to monitor human‑to‑AI and agent‑to‑agent interactionsWhy regulators are intensifying scrutinyWhat CIOs should demand from their AI vendors

AI is revolutionizing the legal industry, but the hidden risks of hallucinations are costing companies millions. Discover how Monjur is solving the AI verification paradox by combining cutting-edge LLMs with human attorney supervision to protect growing businesses.   Rob Scott, Co-founder and CEO of Monjur, joins the Born in Silicon Valley podcast to reveal his journey from managing partner of a tech law firm to bootstrapping a legal AI startup to $3 million in ARR. He breaks down the exact RAG architecture and proprietary confidence scoring system his team built to eliminate AI hallucinations and achieve over 98 percent accuracy in legal workflows.   We dive deep into the challenges of pivoting a SaaS 1.0 company to an AI-first model, the realities of raising a Series A, and why the future of legal tech is about amplifying human empathy rather than replacing it. Whether you are a startup founder looking to leverage AI or an entrepreneur curious about the future of legal tech, this episode is packed with actionable insights on scaling a B2B SaaS business.   Chapters 00:00 Introduction and Technical Setup 02:35 Rob Scott's Background and Legal Expertise 05:16 Transitioning from Law to Tech Entrepreneurship 08:16 Client-Centric Approach in Startup Development 11:27 AI in Legal Services: Opportunities and Risks 14:27 Target Audience and Market Strategy 17:15 Building a Reliable AI System 20:03 The Role of a Non-Engineer in Tech Development 23:07 Bootstrapping vs. Venture Capital 26:10 Hiring and Team Dynamics in a Growing Startup 29:02 Future Growth and Scaling Strategies 32:14 Challenges in Transitioning to AI 35:07 The Future of AI in Legal Work 37:57 Client Relationships and AI's Role 40:54 Vision for the Future of Monjour   Host: Jake Aaron Villarreal leads the top AI recruitment firm in Silicon Valley, www.matchrelevant.com, uncovering stories of funded startups and going behind the scenes to tell their founders' journeys. If you are growing an AI startup or have a great story to tell, email us at: jake.villarreal@matchrelevant.com

Wesfarmers has reported a jump in sales and a better-than-expected net profit of $1.6 billion for the December half. But CEO Rob Scott warns households are feeling the full impact of inflation and interest rates.In a wide-ranging conversaiton, Sean Aylmer speaks with Rob Scott about the consumer outlook, productivity initiatives across Bunnings and Kmart, the future of lithium and chemicals, the strategy behind Target, and how AI is being deployed across the group.Find out more: https://fearandgreed.com.au/See omnystudio.com/listener for privacy information.

On this episode: 7News reporter Rob Scott live from the Superbowl Jo from Mackay made it to the Superbowl Sugarcane Shores - episode 48 Cop Chat with Steve Smith, CJ and police dog recruit Panther Trevor Long from Everything For The Man Sugarcane Shores - episode 49 The missing Googly Eye - the interrogation and lie detector test Free Gig Friday - Jessica Da Pra Tom Dearden & Jaxon Purdue from the Nth QLD Cowboys Sugarcane Shores - episode 50 See omnystudio.com/listener for privacy information.

Rob Scott, Patrick Cripps, Matthew Richardson, Peter Malinauskas, Nathan Chapman, Jono BrauerSee omnystudio.com/listener for privacy information.

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The Seattle Seahawks are the favourite to beat the New England Patriots See omnystudio.com/listener for privacy information.

Join us as we continue our sermon series on the book of John with guest speakers Rob Scott!

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Join us as we tackle chapter 2 of the book John with guest speaker Rob Scott.

Charles Mountain, Rob Scott, BOM + SAPOL, Natalie Cook, Peta Page, Blair Boyer, Amanda Copp, Brenton Hastie, Corey Littler, Hayden Nelson, Norman Schueler, Sarah Orr, Naomi Blacker, Paul Ekkelboom, Shane McCarthy & your calls See omnystudio.com/listener for privacy information.

Rob Scott, BOM + SAPOL, Blair Boyer & Jack Batty, Lyle Griffin, Jonathon Edwards, Wayne Phillips, Holly Masters, Phillip Benwell, Alexander Downer, Georgia Costi & your callsSee omnystudio.com/listener for privacy information.

Mike Smithson, Rob Scott, BOM + SAPOL, Ben Downie, Jannine Jackson, Hayden Nelson, Emily Bourke, Sam Telfer, Ray Jackson, Dr Susan Stone, Les Burdett, Dr Chris Sanzaro, Kelly KhunSee omnystudio.com/listener for privacy information.

What if the secret to CX success in 2026 isn't more automation — but better orchestration between AI and people?In this exclusive interview hosted by Rob Scott, Publisher at CX Today, we unpack the latest Consumer Insights Report from Transcom and explore why CX is now a core revenue driver, not just a support function. Joining the conversation are two powerhouse leaders:

In this eye-opening interview, Rob Scott of UC Today is joined by Stacey English, Director of Regulatory Intelligence at Theta Lake, to explore what's becoming one of the biggest emerging risks in financial services: AI governance failure.Theta Lake's recent research, based on insights from 500 financial institutions, shows a concerning paradox: while AI promises massive productivity gains, most firms are flying blind when it comes to monitoring AI-generated communications, making them vulnerable to compliance breaches, data leakage, and regulatory scrutiny.Stacey brings her former-regulator perspective to discuss what firms are getting wrong, how "AI comms" are redefining risk, and why unmonitored employee-AI interactions are a ticking time bomb.Key Takeaways from the Conversation:The rise of “AI comms”: New categories of interaction demand new compliance strategies.The visibility crisis: 67% of firms admit their staff are likely using unmonitored channels.Tech fragmentation: The average firm uses 3+ vendors—creating data silos and record-keeping chaos.What real AI governance looks like: From ISO 42001 certification to unified oversight across modalities.Whether you're a CIO, compliance officer, or simply navigating AI adoption in a regulated space, this discussion highlights how to move beyond foundational guardrails to true governance.Next Steps:Ready to take control of your AI communications? Visit thetalake.com for guidance on your compliance journey

How Theta Lake is Redefining AI Governance for Enterprise Collaboration PlatformsWhat does it really take to balance cutting-edge AI with the hard rules of compliance? In this exclusive interview, Rob Scott from UC Today sits down with Dan Nadir, Chief Product Officer at Theta Lake, to explore how AI is transforming enterprise communications—and why compliance can no longer be an afterthought.Dan shares his unique journey from cognitive science graduate to CPO, diving deep into the evolution of AI governance and the real-world challenges facing regulated industries. With Theta Lake recognized as a Visionary in Gartner's Magic Quadrant, this isn't just a story about product innovation—it's a masterclass in how to enable AI safely and responsibly.Whether you're trying to launch Copilot, Zoom AI Companion, or simply ensure your whiteboards, chat, and UC tools are compliant, this conversation is packed with hard-won insights from the frontlines of product development.

With AI integrated into nearly every platform and hybrid work firmly established, it's crucial to cut through the noise and understand what truly drives value.Join Sara Barr, Learning and Development Director at Nuwave Communications, as she puts Rob Scott, Founder and Publisher of UC Today, in the hot seat for an unfiltered “UC Reality Check 2026.” This candid conversation reframes UC not just as a technology purchase, but as a critical driver for employee experience and business outcomes.In this video, you'll discover:AI: The New Vendor Lock-in? Rob Scott shares his insights on how AI can either genuinely enhance your platform or subtly trap you. Learn what questions buyers should be asking vendors about their AI stack and integration.Hybrid Work & Real Collaboration: Why are so many companies still struggling with hybrid work? We dive into what true collaboration looks like beyond endless video calls and where UC platforms should be showing up that they aren't.The Human Element: Explore the critical link between UC adoption, employee experience (EX), and talent retention. Discover why HR and IT collaboration is key for successful rollouts and how bad UC tech can become a “resignation trigger.”2026 Belongs to Smart Channel Partners: Get actionable advice for channel partners on how to differentiate, find new opportunities, and build vendor relationships that drive transformational value, not just transactional sales.The market is shifting from UCaaS to what we're calling UCaaS Plus, where value comes from the services, the AI, the analytics, the workflow integration, not just seats and licenses.Thanks for watching! Let's make 2026 the year we stop talking about UC like it's 2019.

Join us as we have guest speaker Rob Scott preach on Mary in our sermon series: "God +".

Eric Hanson reveals how Mitel is redefining hybrid communications, empowering frontline workers, and steering innovation through customer-centric strategies.In this episode of The BIG UC Update, Rob Scott from UC Today sits down with Eric Hanson, Chief Marketing Officer at Mitel, to unpack the company's latest moves in unified communications. Known for its long-standing presence in global UC, Mitel is now steering boldly into the future—with a revitalized strategy, new AI-powered solutions, and a sharp focus on the real-world needs of hybrid enterprises and frontline teams.Whether you're a long-time Mitel customer or exploring hybrid UC models, this conversation offers a grounded and forward-looking take on what's next in the communications space.▶️ In this conversation, you'll learn about:

How Theta Lake is Redefining AI Governance for Enterprise Collaboration PlatformsWhat does it really take to balance cutting-edge AI with the hard rules of compliance? In this exclusive interview, Rob Scott from UC Today sits down with Dan Nadir, Chief Product Officer at Theta Lake, to explore how AI is transforming enterprise communications—and why compliance can no longer be an afterthought.Dan shares his unique journey from cognitive science graduate to CPO, diving deep into the evolution of AI governance and the real-world challenges facing regulated industries. With Theta Lake recognized as a Visionary in Gartner's Magic Quadrant, this isn't just a story about product innovation—it's a masterclass in how to enable AI safely and responsibly.Whether you're trying to launch Copilot, Zoom AI Companion, or simply ensure your whiteboards, chat, and UC tools are compliant, this conversation is packed with hard-won insights from the frontlines of product development.

Migrating from legacy PBX systems to cloud communications is no easy feat—especially when vital system knowledge is buried, lost, or scattered across disparate platforms. That's exactly the challenge Nuwave set out to solve with Teleport, a powerful (and free) migration tool integrated into their iPilot platform. In this episode, Rob Scott from UC Today speaks with Mark Bunnell, COO of Nuwave, and Joel Keene, Director of Products and Innovation from Continuant, to uncover how Teleport is simplifying migrations, accelerating timelines, and transforming the UCaaS sales cycle for partners and customers alike.Here's what you'll learn in this insightful discussion:The "why" behind Teleport: Mark Bunnell shares how customer feedback drove New Wave to build a tool that demystifies complex UC migrations—without requiring an engineering degree.Real-world partner impact: Joel Keene explains how Continuant is using Teleport to streamline migrations, eliminate technical blockers, and reduce onboarding costs.From audit to automation: Discover how Teleport automates discovery, flags critical issues early, and accelerates decision-making for enterprise clients.The big picture: Learn how Teleport and iPilot together deliver an end-to-end lifecycle solution—from initial system mapping to post-migration visibility and control.Whether you're an MSP, VAR, or UCaaS service provider, this episode is a must-watch if you're still struggling with fragmented tools and manual migrations. The best part? Teleport is fast, free, and fully integrated with iPilot.Next Steps:Ready to simplify your UC migrations?Visit newwave.com to explore Teleport, request a demo, and see how it fits into your strategy.

Buy the book: https://booklarder.com/products/slow-drinks-a-field-guide-to-foraging-and-fermenting-seasonal-sodas-botanical-cocktails-homemade-wines-and-more ____________________________________ Join us every Monday as acclaimed bartender, Erick Castro, interviews some of the bar industry's top talents from around the world, including bartenders, distillers & authors. If you love cocktails & spirits then this award-winning podcast is just for you. SUPPORT US ON PATREON: Get early access to episodes, exclusive bonus episodes, special content and more: https://www.patreon.com/BartenderAtLarge WATCH OUR VIDEOS ON YOUTUBE: https://www.youtube.com/bartenderatlarge FOLLOW US ON INSTAGRAM: Erick Castro: www.instagram.com/HungryBartender Bartender at Large: www.instagram.com/BartenderAtLarge FOLLOW US ON TIKTOK: Erick Castro: https://www.tiktok.com/@hungrybartender?_t=ZT-8uBekAKOGwU&_r=1 Bartender at Large: www.tiktok.com/BartenderAtLarge FOLLOW US ON TWITTER: Erick Castro: www.twitter.com/HungryBartender Bartender at Large: www.twitter.com/BartendAtLarge  

Rob Scott-Cook continues our series by looking at how God freed his people from captivity in the land of Egypt, and how, through Jesus, we can experience freedom today.

With muffled calls and garbled AI transcripts, poor audio can be very frustrating. That's why this conversation matters. In today's AI-powered workplace, voice clarity isn't optional—it's business critical.In this session, Rob Scott speaks with Tim Banting (Today Digital) and Doug Jones (AT&T) to uncover the hidden cost of bad calls. While enterprises race to deploy tools like Copilot, chatbots, and AI meeting assistants, a silent killer is eroding ROI: poor voice quality.- Why AI depends on crystal-clear voice as its “data fuel”- How poor audio leads to hallucinations, compliance risks & lost deals- AT&T's approach to prioritizing voice across global networks- Why CIOs must treat voice as a strategic asset, not a legacy concern

There are four million people in the UK who say they are followers of Islam. In our rapidly changing communities, how can we reach out to Muslim people with the gospel?Muslim people make up 6% of the UK population (as of 2021), which increase to 15% within London. Reflecting on their experiences in church ministry, Adrian Reynolds (FIEC Associate National Director), Dan Strange (Director of Crosslands Forum), and Rob Scott (pastor, Asha London), discuss the complexities of engaging with Muslim people and how churches can hold out the hope of the gospel to them.Show notesSharing the Gospel with a Muslim Neighbour, Robert Scott (uk.10ofthose.com)For Their Rock is not as Our Rock: An Evangelical Theology Of Religions, Daniel Strange (ivpbooks.com)About In:Dependence: In:Dependence is FIEC's official podcast, where you'll hear conversations on topics for church leaders.About FIEC: We are ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠a fellowship of Independent churches⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ with members of the family across England, Scotland and Wales. Our mission is to see those Independent churches working together with a big vision: to reach Britain for Christ.00:00 - Introduction04:31 - The growth of the UK Muslim population08:54 - True faith and false faith13:32 - Diversity within Islam18:30 - Making a start in reaching Muslims22:23 - Touchstone issues for Muslims26:25 - Exploring more at the FIEC Leaders' Conference

In this episode, we sat down with Rob Scott, and evangelist working particularly among Sylheti people in London. Rob talked about his experience in taking the Gospel to Muslim people, initiatives he's been involved in that have helped him, as well as ways he's been challenged to love his neighbour. The music for today's episode was written and produced by Leo Elbourne and Josh Stidwill.  To contact us, email office@biblematters.org #Gospel #BibleMattersPodcast #RobScott #ReachingMuslims #BibleforMuslims #JesusisGod #JesusTheMessiah

Welcome to Industry Spotlight—a focused series hosted by Sam D'Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today's automotive market. Today, Sam sits down with Rob Scott, Executive General Manager of Bob Johnson Chevrolet, and Robert Wooden, Owner of Wooden Automotive Consultants LLC. This episode of the Car Dealership Guy Podcast is brought to you by Wooden Automotive Consultants. Wooden Automotive Consultants - Using their proprietary analytics program, Fixed Operations Intelligence, Wooden Automotive offers a free rate analysis, a $1500 value, so you know what rates your store qualifies for before committing to anything. Go to http://www.fixedopsintel.com and drop us your contact info. Check out Car Dealership Guy's stuff: For dealers: Industry job board ➤ ⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠ Dealership recruiting ➤ ⁠⁠⁠⁠http://www.cdgrecruiting.com⁠⁠⁠⁠ Fix your dealership's social media ➤ ⁠⁠⁠⁠http://www.trynomad.co⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠ For industry vendors: Advertise with Car Dealership Guy ➤ ⁠⁠⁠⁠http://www.cdgpartner.com⁠⁠⁠⁠ Industry job board ➤ ⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠ Topics: 00:42 What is Rob Scott's background? 01:59 Why are fixed operations vital? 05:50 Solving labor/parts cost challenges? 10:53 Best labor rate strategies? 22:30 Dealer-manufacturer relationship dynamics? 24:00 Common labor rate mistakes? 27:44 Financial impact of rate increases? 30:24 Future labor/parts cost trends? 43:55 Final advice for service managers? Car Dealership Guy Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

The hunt for the Porepunkah gunman drags into another day, the Attorney-General will appeal the shocking six-year sentence handed to cop stabber Floyd Daniel. Plus, Wesfarmers boss Rob Scott sounds the alarm on Victoria’s spiralling crime problem.See omnystudio.com/listener for privacy information.

SBS Finance Editor Ricardo Gonçalves speaks with Wesfarmers CEO Rob Scott about the company's $2.9bn profit, bonus shareholder returns and the economic environment, plus a look at the day on the sharemarket including Qantas' second best profit result ever, with Angus Geddes from Fat Prophets.

Wesfarmers, the owners of Bunnings, Kmart and Officeworks, will pay a special dividend to shareholders after a jump in profits today.See omnystudio.com/listener for privacy information.

Watch on YouTube.In this July 2025 edition of the Microsoft Teams News Show, co-hosts Rob Scott and Kristian McCann of UC Today are joined by Tom Arbuthnot (Empowering.Cloud) and an expert panel featuring Kevin Kieller, Ryan Herbst, and Josh Blalock. Together, they unpack a transformative month for Microsoft Teams, from sweeping layoffs to rapid Copilot deployment and rising data sovereignty concerns.Microsoft enters its new fiscal year with bold moves—cutting roles, re-aligning priorities, and pushing harder on AI. Tom Arbuthnot details the internal shakeups and how they're tied to the company's CoPilot-first vision. One of the biggest headlines? Barclays Bank's rollout of 100,000 M365 Copilot licenses—one of the largest deployments to date.The panel also dissects the end of Teams Classic, enhanced tools for IT pros, and the strategic launch of real-time voice Copilot across platforms. Meanwhile, Europe's pushback on data sovereignty, including a German municipality's exit from Teams, hints at larger geopolitical tensions in cloud tech. It's an unmissable update filled with practical takeaways and expert insights.Discussion Highlights:Microsoft's FY25 kickoff: Layoffs, new roles, and renewed focus on AI and agentic capabilitiesEnterprise AI at scale: Barclays rolls out 100,000 Copilot licenses and what that means for adoptionTeams Classic sunset, new IT health dashboards, and AI-powered Teams Room administrationEuropean data sovereignty challenges and Microsoft's “M365 Local” and sovereign cloud responsesNext Steps:For deeper dives into Copilot, agentic AI, and what's next in FY25, don't miss the Microsoft Partner Kickoff on July 22 and the Copilot Fireside Chat on July 31.Thanks for watching, if you'd like more content like this, don't forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our Twitter and LinkedIn pages.Join our new LinkedIn Community Group.

Wesfarmers CEO Rob Scott has competed on the world stage. So what did elite sport teach him about running billion-dollar brands like Kmart and Bunnings? Hear how Olympic discipline shaped his leadership style, why great teams (not great egos) matter most, and the investor advice he swears by: “When the horse is dead, get off.”This clip is from our previous episode 'The investment giant behind Kmart and Bunnings–Wesfarmers' Watch the full episode or catch more clips: http://linktr.ee/sharedlunchShared Lunch is brought to you by Sharesies Australia Limited (ABN 94 648 811 830; AFSL 529893) in Australia and Sharesies Limited (NZ) in New Zealand. It is not financial advice. Information provided is general only and current at the time it’s provided, and does not take into account your objectives, financial situation and needs. We do not provide recommendations and you should always read the disclosure documents available from the product issuer before making a financial decision. Our disclosure documents and terms and conditions—including a Target Market Determination and IDPS Guide for Sharesies Australian customers—can be found on our relevant Australian or NZ website. Investing involves risk. You might lose the money you start with. If you require financial advice, you should consider speaking with a qualified financial advisor. Past performance is not a guarantee of future performance. Appearance on Shared Lunch is not an endorsement by Sharesies of the views of the presenters, guests, or the entities they represent. Their views are their own.See omnystudio.com/listener for privacy information.

In this episode of UC Today, host Rob Scott sits down with Garth Landers, Director of Global Product Marketing at Theta Lake, to tackle one of the most urgent and overlooked risks in Unified Communications today: voice compliance.As enterprises migrate from legacy PBX systems to cloud-first platforms like Microsoft Teams Phone and Zoom Phone, many are leaving a dangerous gap in their compliance stack. Voice is no longer isolated — it's deeply integrated with chat, video, AI tools, and screen sharing — yet many compliance strategies are still built for a siloed world.Why watch this? Because as AI transforms UC platforms and vendors roll out new features at lightning speed, knowing how to govern all forms of communication data — including voice — is critical to avoid regulatory risks and future-proof your organization.Key discussion points include:Why voice compliance continues to lag behind messaging and video — and why that's a risk.The top challenges enterprises face when migrating voice to cloud platforms like Teams & Zoom.How to ensure consistent compliance across hybrid UC environments with multiple voice channels.How Theta Lake's solutions enable real-time risk detection and flexible archiving for voice, chat, video, and AI-generated content.Practical advice for IT and compliance leaders preparing for AI-driven voice features and virtual agents.Next Steps: If your organization is modernizing its UC stack or exploring AI-powered communication features, now is the time to review your compliance readiness. Explore how Theta Lake can help you bridge the gap and stay ahead of regulatory demands.

Meet Wesfarmers, the Aussie conglomerate behind Kmart, Bunnings, and Target. Former Olympian turned CEO Rob Scott recounts their rise from WA farmer's co-op to global investment titan—and what comes next. What makes their "loose-tight" management philosophy work? What’s the secret to Kmart's repositioning—including global demand for in-house brand Anko? How can Wesfarmers’ retail brands protect their supply chains against tariffs and unstable geopolitics? In the wake of positive half-year results, hear about new ranges and markets for Bunnings and Kmart, and Rob’s high hopes for emerging divisions like healthcare and lithium. For more or to watch on YouTube—check out http://linktr.ee/sharedlunchShared Lunch is brought to you by Sharesies Australia Limited (ABN 94 648 811 830; AFSL 529893) in Australia and Sharesies Limited (NZ) in New Zealand. It is not financial advice. Information provided is general only and current at the time it’s provided, and does not take into account your objectives, financial situation and needs. We do not provide recommendations and you should always read the disclosure documents available from the product issuer before making a financial decision. Our disclosure documents and terms and conditions—including a Target Market Determination and IDPS Guide for Sharesies Australian customers—can be found on our relevant Australian or NZ website. Investing involves risk. You might lose the money you start with. If you require financial advice, you should consider speaking with a qualified financial advisor. Past performance is not a guarantee of future performance. Appearance on Shared Lunch is not an endorsement by Sharesies of the views of the presenters, guests, or the entities they represent. Their views are their own.See omnystudio.com/listener for privacy information.

Watch on YouTube.In the June 2025 edition of the Microsoft Teams News Show, host Rob Scott from UC Today is joined by Tom Arbuthnot of Empowering.Cloud and a seasoned panel of experts for a fast-paced breakdown of what's shaping the Microsoft Teams ecosystem. Fresh off his holiday and full of insights, Tom unpacks the biggest headlines from Microsoft Build, the newest Teams collaboration features, Copilot updates, Teams Phone innovations, and what to expect from key events like InfoComm, CCW Las Vegas, and Commsverse UK.With AI deepening its roots across the Microsoft 365 landscape, this episode takes you inside the latest announcements — including multi-agent orchestration, threaded messages, live transcription, speaker recognition in Android rooms, and more.Key Discussion Points:Copilot Breakthroughs at Microsoft Build:Tom and the panel unpack Copilot tuning, Model Context Protocol (MCP), and game-changing multi-agent orchestration that makes AI more adaptable and enterprise-ready than ever before.Smart Collaboration Updates in Teams:Threaded replies, streamlined file sharing with external users, and deeper AI integrations make team chat and channel work more intuitive and secure.Copilot in Teams – Deep Dive:Intelligent Recap now includes shared screen content, audio summaries, and real-time agents in meetings — taking productivity to new heights.Teams Phone & Teams Rooms Innovations:From transient transcription in sensitive calls to long-awaited call-waiting beeps and full speaker recognition for Android Rooms, the UC experience is expanding fast.Next Steps:Tune in to InfoComm (June 7–13) and CCW (June 9–12)Don't miss Commsverse (June 18–19)Apply for the UC Awards before June 20Watch the full episode to hear more about the community sessions and fireside chats coming this month.Thanks for watching, if you'd like more content like this, don't forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our Twitter and LinkedIn pages.Join our new LinkedIn Community Group.

The Government's helping protect a tourism crown jewel - with a cash injection for Milford Sound. It's putting more more than $15 million into a new alpine walk, clearing landfills and upgrading amenities and flood protection - much coming from the visitor levy. Cruise ships will be permitted back into inner parts of the Sound. Southland Mayor Rob Scott says it's essential the ships don't take away from the experience for others. He explained if lots of cruise ships are blocking the view of Mitre Peak, no one gets the experience. LISTEN ABOVESee omnystudio.com/listener for privacy information.

What happens when professionals trade spreadsheets for sparring gloves? In this episode, two Executive Fight Night contenders share their transformation from office life to stepping into the ring. Hosted by Rob Scott, this conversation dives into fear, mindset, and the surprising confidence that comes from pushing your limits.Whether you're a fighter, a dreamer, or someone craving more from life—this one's for you.

In this exclusive interview, Rob Scott, Publisher, UC Today sits down with Garth Landers, Director of Global Product Marketing at Theta Lake, to break down the compliance challenges and opportunities for organizations using Zoom's ecosystem—including Zoom Meetings, Zoom Phone, Workvivo, and AI-powered collaboration tools.With AI-driven productivity tools like Zoom AI Companion rapidly transforming workplace communication, compliance leaders must adapt to ensure governance, security, and regulatory alignment.Key discussion points:The biggest compliance risks in Zoom's ecosystem todayHow AI-generated content (including AI Companion) impacts complianceWorkvivo's compliance implications for social-style enterprise engagementReal-world examples of how Theta Lake prevents compliance disastersThe regulatory crackdown on AI, digital communications, and what's at stakeRed flags that should make every CIO, IT leader, and compliance officer rethink their Zoom governance strategyTheta Lake is the compliance powerhouse behind Zoom's Compliance Manager (ZCM), ensuring enterprises can fully embrace Zoom's innovation while meeting the strictest security and regulatory requirements.

Watch on YouTube.The Asia Pacific region is rapidly becoming a hotbed for cloud communications, and Cavell is finally bringing its prestigious summit to the region. In this exclusive interview, Rob Scott sits down with Trent Webby, Head of Asia Pacific at Cavell, to discuss the inaugural Cavell Summit Asia Pacific and why now is the perfect time to launch.Why Attend?Cavell's renowned summits have been running successfully in Europe and North America for a decade, and now, after extensive research, they're making their way to Sydney, Australia. Trent Webby shares the insights that led to this decision, what attendees can expect from the event, and why Asia Pacific is on the brink of a market boom in cloud communications.Key discussion points include:Why APAC is primed for growth in cloud comms, and what Cavell's research uncovered.An exclusive look at the event's speaker lineup, including 8x8's CEO Samuel Wilson and New Wave's COO Mark Bunnell.Who should attend – from telcos and MSPs to CCaaS and CPaaS providers.The stunning Sydney Harbour venue and what makes this event unique.If you're looking to stay ahead in the APAC cloud communications space, this is the event to attend. Get insights from industry leaders, connect with key decision-makers, and enjoy a networking experience like no other.Next Steps:Register now via the Cavell website and secure your spot at this landmark event. Click through to their website and get your ticket.Thanks for watching, if you'd like more content like this, don't forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our  X and LinkedIn pages.

The guys discuss Wesfarmers $800 million Catch of the Day horror show – Adam argues the disaster should cost Rob Scott his job (Adir disagrees), Netflix incredible growth story, Bumble's founder returns but is the online dating business a goner and the brilliant execution of Bruce Buchanan at ROKT Thanks for listening! Join us on LinkedIn: https://www.linkedin.com/company/the-contrarians-with-adam-and-adir-podcast Subscribe on YouTube for all our video content: https://https://www.youtube.com/@ContrariansPodcast Follow us on Instagram: https://www.instagram.com/contrarianspod Follow us on TikTok: https://www.tiktok.com/@contrarianspod

Join Mike in episode 86 of the Taproom Podcast as he sits down with Rob Scott, the head brewer of LA Aleworks. Recorded on a Sunday morning in Arizona, Mike dives into an engaging conversation with Rob, exploring his incredible journey in the craft beer industry. From starting as a dishwasher to becoming a head brewer, Rob shares his experiences, challenges, and triumphs, making for a captivating listen. Throughout the episode, they discuss the vibrant world of craft beer, including the community's camaraderie, the art of recipe development, and the delicate balance between creativity and consistency. Rob also shares insights into his brewing philosophy, favorite beers, and even his passion for skateboarding. Whether you're a craft beer enthusiast or just love a good success story, this episode is sure to inspire and entertain. Grab your favorite brew, sit back, and enjoy this fascinating discussion with one of the industry's passionate brewers. Cheers!

Cutting bed numbers at the new Dunedin Hospital to balance the building budget is absolutely not an option for one Southern mayor. A group of mayors met with Te Whatu Ora earlier this week to hear what options there are are for slashing more than a billion dollars out of build costs, possiblities include cheaper cladding and a smaller building size. The government revealed rebuild costs were on track to blow out to 3 billion dollars but it's insisting the hospital be completed within the current budget of about 1.9 billion, meaning potential trims, Southland mayor Rob Scott spoke to Lisa Owen.

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LEGENDS BOXING AND FIGHTCON FOUNDER ROB SCOTT DISCUSSES HIS MASSIVE PLANS FOR FALL HERE IN UTAH AT FIGHTCON!

Robot Heart started with a simple sound system on an old double-decker bus at Black Rock City. Over the years, it has evolved into a bespoke sound system, light arrays, iconic art, and an all-star lineup of musical talent performing to massive crowds at sunrise on Playa.… all on that same old double-decker bus. Robot Heart also expanded its support of arts and artists beyond the playa, including New York's Central Park, Miami's Art Basel, and their residency program in Oakland, California. For the 2nd year in a row, the team brings together various Burning Man camps, artists, and musicians April 25th to May 18th.A few years ago, Robot Heart created a 501c3 Foundation to make all this happen. Stuart talks with President, Gary Mueller, and Board Members Clare Laverty and Justin Shaffer. They trade tales about developing a foundation, collaborating with creatives, and taking pleasure from other people's pleasure. robotheart.orgrobotheartfoundation.orgwww.theloomoakland.comfareforward.comwww.artbasel.com/miami-beachhttps://brandtbrauerfrick.dewikipedia.org/wiki/MuditaLee Burridge - Robot Heart - Burning ManRodriguez Jr. (Live) Featuring Liset Alea  - Robot Heart - Burning Man LIVE.BURNINGMAN.ORG