Get More Done

Inspirational quotes are everywhere. There are some that may change your perception and get you to think differently. On this episode, the season one finale, we caught up with Nic Haralaumbus. Nic is form South Africa and has been starting and growing businesses ever since he was 16. He has written numerous books runs a podcast talking with founders and their failures and even runs a foundation to help others in SA start side hustles. During our conversation Nic shares his wisdom around business and life. He explains his Nicisms and drops some great quotes that may resonate with you. Enjoy.

Reducing friction for students is a big priority for campuses across the globe.  Allowing students to access information easily is a close second. How has technology changed this? On this episode we sat down with Dr. Steven Tolman. Dr. Tolman is teaching the next generation of university administrators. He is also the author of a research paper that highlights the benefit of scheduling automation on campus, specifically YouCanBook.me. We had a great time talking with someone just as passionate as us about the topic. Enjoy.

Nearly every part of human life, technology has impacted. Customer Success is no different. Many CSMs are spending a large amount of their time manually checking accounts and tabulating health metrics so they can make informed decisions and monitor managed accounts. On this episode we are joined by Philipp Wolf the co-founder and CEO of Custify a Customer Success platform. Philipp talks about how his tool can help save CSMs a massive amount of time as Custify streamlines the health metrics and outreach at scale. Philipp shares the habits of a successful CSM and what teams should consider when first starting a Customer Success department or team. Enjoy.

Managing others can be very tough. Be a successful leader is nearly impossible if you are not receptive to your team members. If you aren't listening effectively you cannot help them grow, your team does not win. On this episode we are joined by Aspen Padilla. Aspen is the Academic Coordinator for Chemeketa Community college. During her tenure with Chemeketa she has seen student success evolve and adapt to the changing times. She discusses her leadership philosophy and how her department works hard to break the stigma around seeking help for academics. Enjoy.

What does it take to have a high performing team? How can managers be better at providing feedback to help their team grow? On this episode we sit down with Dr. Sherry Walling. Sherry is an clinical psychologist, author, aerialist and CEO of Zenfounder. She has been around entrepreneurs and business leaders for a long time learning all of the things they deal with and how to help them navigate business and life changes. During our conversation Sherry shares insights into how leaders can mold high performing teams and the importance on having a physical hobby to rewire your brain. She also talks about her new book Touching Two Worlds tackles the difficult topic of grief and how to handle it.  Enjoy.

How do you scale a business? On this episode Guillaume shares what he and the team at lempire have done in the last three and a half years to accelerate their growth. G talks about how to fire quickly for folks that aren't a good fit and why many business owners and start ups should do what they shouldn't and buck conventional thinking. This is a great episode with some amazing takeaways from all things management to getting started with video. Enjoy.

Spot a problem and fix it. This is the advice you hear from everyone who has ever started a company. Our guests Andrea Wildt and Samantha Anderl did exactly that. After starting a consulting business and working as freelancers they ran into a ton of obstacles. They decided to build a solution and Harlow was born. Harlow is an all one app designed to help freelancers streamline their workflows and simplify their life. Sam and Andrea talk about how the launch has gone, how they are building their company, and how they manage everything. Enjoy

YouCanBook.me would be nothing without our amazing customers. Everything we do is to serve them better. On this episode we sat down with Ted Daniels, one of the first YouCanBook.me customers. Ted shares his early experience with the platform and how CTO Keith Harris built a custom solution for him. As the technology specialist for College of Western Idaho Ted shares how he sources tools for his campuses and makes sure the choices they make are long term and not quick fixes.  Enjoy.

How much can your company stand to make by emerging into new markets? On this episode we sat down with Levent Yildizgoren to talk about how to make this happen. For over 30 years Levent and his team have helped businesses all over the world with localization to bring products to new points on the globe. Levent shares the common mistakes that companies make when it comes to localization and how to avoid them. He also shares more on his LINGO method for having a successful localization campaign. Enjoy.

Starting over can be difficult. Stepping away from something you have built from the start is never easy. On this episode Rand Fishkin the former CEO and founder of Moz talks about how he is doing things differently with his new venture, SparkToro an audience research platform. He shares how his team of three is able to do everything that has to get done and the processes they have in place to allow them the autonomy and freedom to work when and how they need to. The easiest process is something you can start today. We talk about Rand's book Lost and Founder and what makes a great leader. Enjoy.

This episode will get you pumped up! Deana talks about how to unlock success by having a strong support tribe, leaning into your gifts and having great people take care of the rest. She walks us through her Ready Fire Aim framework she uses with her clients to really kick life in the teeth. Essentially identifying your gifts, goals and gaps. Enjoy.

Behind every great company is a team of people scouring the globe for the best talent. These unsung heroes are helping build empires one new hire at a time. On this episode we sat down with Kevin Howard, the lead technical recruiter with TeleSign. Kevin shares what he has learned through his decade of recruiting. We also discuss the importance of a great candidate experience. Kevin even shares tips for job seekers on how to stand out and what to update on LinkedIn. Enjoy.

Since 2015 Alex Falcon Huerta has been embracing digital technology. She spotted early on that everything would be moving to the cloud and was years ahead of everyone. Fast forward nearly a decade and her fully remote accountancy company allows her to travel and work from anywhere. She has even co-founded an outsourcing accountancy company in Sri Lanka, SmartOffshore which provides a team of trained accountants to help companies remotely. During our discussion we talk about the benefits of working remotely, the power of asynchronous work and how teams can outsource and delegate to Get More Done. Enjoy

It sounds counterintuitive: less time working, but getting more done. So many companies are exploring a 4 day work week. On this episode we learn how e-commerce OS Bolt has transitioned to a shortened week and how things have changed. Ian Leslie Senior Director of Retail Advocacy at Bolt shares more on how the platform itself was built to save merchants time and we discuss the "theater of work" and the benefits of the work life balance with a 4 day work week. Enjoy.

In this episode we sit down with time management pro Taly Matiteyahu. Hear about her journey from lawyer to co-founder of a voice-first dating app and how you can take the plunge to start your own business. Taly Matiteyahu went from being a lawyer, to a business operations expert, to a podcaster and the co-founder of a dating app. And who says we can't do it all?With so much on her plate, Taly is always finding ways to be more efficient and organized. Now she's sharing her experience to teach us how to start a side hustle and manage our time while being kind to ourselves along the way.Tune in (or read below) to learn why Taly swears by to-do lists, what inspired her voice-first dating app, and why we shouldn't wait for the mythical “right time” to start a business. 

How many times have you or someone on your team asked the same question twice? "How do I..." "Where is..." You wouldn't imagine the amount of time you spend repeating things like this. In this epsiode you will learn the importance of having a strong internal communication culture. Julia Soffa, Senior Manager, Internal Communications with Guru explains how she and her company make sure everyone is in the know. Julia also explains some productivity tips she uses to stay organized and she introduces us to the new initiative No Meeting Wednesday. This is a day each week that meetings are discouraged so Guru employees can focus on deep work without distractions. Enjoy.

You probably have something you should be doing right now, but you don't want to do it. Why do you think that is? According to our guest Eric Twiggs, it mostly likely is because you are afraid or there is some discomfort. Eric is a Procrastination Prevention Partner (say that three times fast!).  He works with CEOs and executives to help them understand why they procrastinate and helps them unlock their passion. In his book, THE DISCIPLINE OF NOW he lays out 12 principles to help everyone procrastinate less and Get More Done. We talk about all of that and he shares his tips on how to avoid procrastinating. Enjoy.

Support is often overlooked, but it really is the backbone of any great business. YouCanBook.me is customer focused and everyone including the CEO will spend a bit of time in support to not only help out, but to understand our customers better. On this episode we talk with YouCanBook.me's own Tiffany Darwish. Tiffany is the Customer Education Manager and helps our customers understand the tool. She also curates the robust knowledge base to help customers self serve. We talk about the importance of frictionless on boarding, how she was able to support over 22,000 paying customers with a team of two, and how working with a partner for support is changing the game.

On this episode we talk with author and recruiting consultant, Eric Harkins. He shares the core principles from his book, Great Leaders Make Sure Monday Morning Doesn't Suck. Essentially how companies and manager can build a culture that high performers want to be a part of. We also discuss his thoughts on the great resignation. Enjoy.

In this episode you will discover important strategies that drive a business forward. Procedures such as the importance of customer feedback to create a product or service that they really need, using automation to speed up repetitive chores, and developing a remote work culture that embraces the team spirit.Listen in as Peldi explains his thought processes on boosting productivity within his fully remote workplace and reveals the one important skill that everyone needs. He walks us through how he and the team at Balsamiq do more with less.

What is Kaizen and how can that help your team do more? On this episode we talk with Mark Graban an author, consultant and podcaster that helps teams in many industries build systems for continuous improvement. Mark shares the tips for teams to adopt a Kaizen culture and how to keep things on track. 

Do you feel you're always busy, but not finishing your To Do list? Do you have ambitions but feel you're on shaky ground when you try to achieve them? Do you want to know how to get more done, find your purpose and build solid foundations to hold you as you reach up for your goals?In this episode, coach, psychologist and author Ian Brooks shares his experiences of working with the biggest companies in the world - and reveals what they all had in common which was blocking them from fulfilling their potential. Now you can tap into his research to avoid making the same mistakes.

On this episode we chat with Mark Littlewood to learn how he stays productive despite his ADHD diagnosis, Business of Software's surprising approach to COVID, and why technology can be both our friend and foe.

On this episode learn how to hit the ground running with your new business. Discover the true goal of email marketing, a foolproof recipe for content creation, and how to combat your inner negativity. Does your business solve a profitable problem? Do you know how to find your ideal client? Tai will help you find out. As a school teacher turned entrepreneur, CEO of That Marketing Team Tai Goodwin focuses on empowering female entrepreneurs to build seven and eight figure brands. 

Do you know how to make your brand stand out in a crowded marketplace? It's time to step into the world of employer branding and learn how to nail the hiring process, improve your employer value proposition, and create a company culture that does the work for you. In this episode we talk with Sean Bestor the former head of global employer brand at Whole Foods Market and now running employer brand at Article. Sean talks about the importance of good internal communication and how to make things less transactional. Enjoy.

A life in sales can be brutal, but it doesn't have to be all that bad. On this episode we talk with Matteo Papaluca the head of global sales with BOOM, a platform that helps companies externalize the tasks of capturing amazing images for their websites and apps. We talk about how he reduced his hours in meetings each week by nearly half and how he keeps his team motivated and advice for new managers. Enjoy.

After 12 years of leading multi-billion-dollar initiatives in the corporate world, Shauna Vassell decided to become an entrepreneur. This happened after a severe case of burnout in 2016. Since then she has started consulting and built two businesses. Now she helps her clients scale their own businesses. We talk about how to avoid burnout and what to watch out for. We also discuss the challenges with delegation and how to use time blocking effectively. Enjoy.

Aaron Thompson joins us to talk about all things Customer Success. His group SuccessCOACHING has been helping CS teams level up. We talk about the importance of segmentation to help teams do more.  Also Aaron touches on the power of on-boarding to impact customer retention and renewal. Enjoy.

Bob "The Teacher" Sparkins hosts a podcasts, webinars, is a speaker, an author, marketing guru and a full time dad. Bob fills us in on how he manages everything and provides insights into how to continue to do work you are great at. Within that he shares how you should be striving to get into a flow state, or the Michael Jordan feeling.  Enjoy.

Bridget and Keith Harris have been building software solutions for the past two decades. They have solved problems for friends, family and colleagues along the way. Their latest success, YouCanBook.me is celebrating it's 10th anniversary. Being a bootstrapped company there is always a need to do more with less. Listen to Bridget and Keith share what it takes to build a company from the ground up. Enjoy.

Every month millions of people are saving time with YouCanBook.me. We wanted to explore other facets of productivity and problem solving.  We will be highlighting problem solvers and people making moves to get things done. Each episode we will feature new guests and we'll get to know how they achieved their goals.