Podcasts about kainexus

Watch the recordingPresented byLindsey Booty, RN, BS, CNOR, is the Supervisor of Performance ImprovementChristopher Thomas, MD, is an Assistant Professor of Clinical Medicine at LSUHSC and Chief Quality OfficerLeaAnn Teague, MBA, MT(ASCP), SBB, PMP, is Sr. Director of Performance Improvementfrom  Our Lady of the Lake Regional Medical CenterIn many hospitals, the process of recording, prioritizing, and addressing safety concerns raised by employees during patient safety rounds is often manual, fragmented, and lacks standardization. To overcome these challenges, Our Lady of the Lake Medical Center implemented KaiNexus to streamline the documentation, tracking, and resolution of safety concerns raised during patient safety rounds, while ensuring that risks are prioritized and addressed in alignment with the SAFER Matrix.In this webinar, you'll learn how Our Lady of the Lake Regional Medical Center leveraged KaiNexus to reinforce a culture where safety is everyone's responsibility. By providing a transparent and efficient system for raising and addressing concerns, team members are empowered to speak up, knowing their input will be heard and acted upon.

My guest for Episode #526 of the Lean Blog Interviews Podcast is Bill Canady, a seasoned global business executive, U.S. Navy veteran, and current CEO of Arrowhead Engineered Products. Bill has led over 30 operating companies and thousands of employees across the industrial and consumer products landscape. Formerly CEO of OTC Industrial Technologies, he helped drive impressive growth-boosting revenues by 43% and earnings by 78%. Bill is also the author of The 80/20 CEO and the upcoming From Panic to Profit, and he's a vocal advocate for using Lean and the 80/20 principle as complementary tools for transformation. Join Bill for a live Q&A webinar on April 23rd via KaiNexus! We discuss Bill's personal Lean journey, which began with Six Sigma and evolved into a deep appreciation for the power of Lean and continuous improvement. He shares how daily management, Kaizen events, and a focus on flow became core to his leadership toolkit—not just on the shop floor but also across the “carpeted” functions like order-to-cash and sales. As CEO, Bill doesn't just support Lean; he expects it. He talks candidly about making continuous improvement a condition of employment, not through fear, but by creating a culture where people feel safe, engaged, and energized by problem-solving. You'll hear Bill's insights on applying Lean as a strategic enabler for profitable growth—not just a cost-cutting tool. He explains how the 80/20 principle helps companies focus their improvement energy on what really matters and how Lean helps teams sustain those improvements. He also shares real-world lessons on leadership, cultural alignment, and navigating resistance to change—especially among those clinging to old firefighting habits. Whether you're a Lean practitioner, an executive, or someone aspiring to lead, this conversation is packed with practical wisdom. Bill offers a compelling blueprint for how to lead with humility, clarity, and purpose—using Lean and the 80/20 mindset to build resilient, high-performing organizations. Questions, Notes, and Highlights: Can you share your origin story with continuous improvement and Lean? What was the context in which you were first introduced to these methodologies? How did your role evolve from operations into broader P&L responsibility? How did your perspective on Lean shift when you became a CEO? What role does daily management play in sustaining operational excellence? How do you apply Lean principles outside the factory floor—especially in “carpet land”? As a CEO, how do you strike the balance between solving problems yourself and enabling others to be problem solvers? How do you respond when leaders or team members resist Lean thinking or default to old firefighting habits? What does it mean to make Lean a “condition of employment,” and how do you introduce that mindset? How do you ensure people understand Lean isn't about layoffs, but about redeployment and growth? How do you connect Lean initiatives with business growth, not just cost reduction? Do you have an example of how improving quality or delivery led directly to business growth or profitability? What inspired you to write your first book, The 80/20 CEO? Why are the first 100 days so critical for a new leader? How does the 80/20 principle help leaders prioritize improvement efforts? What's the relationship between 80/20 analysis and Lean execution in your approach? What can we do to help more CEOs understand and embrace Lean as a strategic business system? How can companies start building momentum with Lean—even if they're just getting started? What's the focus of your new book From Panic to Profit, and how does it expand on your first? This podcast is part of the #LeanCommunicators network. 

In this special preview episode, Mark Graban is joined by Lindsey Booty, Supervisor of Performance Improvement at Our Lady of the Lake Regional Medical Center in Baton Rouge, Louisiana.Register for the webinarLindsey shares how their team has built a culture of high reliability and accountability by combining weekly patient safety rounding with the powerful capabilities of KaiNexus—including weighted scoring and the SAFER Matrix.You'll learn how they:Close the loop on safety concerns raised by frontline staffEngage leadership in weekly visibility and actionUse technology to drive transparency and accountabilityAlign improvement methodology, leadership behaviors, and digital toolsThis story is rooted in healthcare but packed with lessons for any industry focused on continuous improvement, safety, and culture change.

Join Mark Graban and Greg Jacobson, CEO & Co-Founder of KaiNexus, as they explore the intersection of continuous improvement, checklist best practices, and the power of habit science. In this engaging episode of the KaiNexus Continuous Improvement Podcast, the duo discusses:Checklist Strategies: How simple cues and error-proofing techniques keep processes on track—whether in a live webinar, office, or remote setting.Habit Science in Action: Practical insights from influential books like Atomic Habits, Tiny Habits, and The Power of Habit that explain how structured routines lead to greater reliability and success.Lean Transformation & Technology: Reflections on the Lean Transformation Summit, the role of technology in driving lean initiatives, and how integrating these concepts can boost both quality and efficiency.Real-World Applications: Anecdotes and lessons learned from diverse industries, emphasizing how a well-designed checklist and a culture that respects continuous improvement can transform both business and personal practices.KaiNexus Innovations: A look at how KaiNexus is breaking records with its upcoming KaiNexus conference and its ongoing commitment to empowering organizations through efficient improvement strategies.Whether you're a lean expert or just beginning your journey in continuous improvement, this conversation offers actionable strategies and thought-provoking ideas to enhance your processes.

Join Mark Graban on the KaiNexus Continuous Improvement podcast as he sits down with Jeff Roussel, KaiNexus' Chief Revenue Officer, to explore the evolving role of sales, marketing, and leadership in driving continuous improvement and operational excellence within organizations.In This Episode, You'll Learn:Career Evolution & Leadership: Jeff reflects on his 11-year journey at KaiNexus—from a focus on sales to embracing a broader role that includes marketing, customer experience, and internal culture.The Importance of Commitment: A discussion on how leadership behaviors, particularly a sustained commitment to operational excellence, are critical to long-term success.Building a Business Case for Continuous Improvement: Insights into aligning improvement efforts with strategic business goals, showcasing how measurable outcomes support growth and innovation.Cultivating a Culture of Improvement: Real-world examples of embedding continuous improvement into job roles and driving organizational change, including the impact on employee engagement and operational results.Key Takeaways:Continuous improvement is not just about activity—it's about achieving tangible business outcomes.Leadership commitment and accountability play a crucial role in overcoming obstacles and maintaining momentum in improvement initiatives.Integrating sales, marketing, and customer experience under one cohesive strategy can create a lasting impact on both internal culture and external performance.Why Listen?Whether you're a champion of operational excellence or a business leader aiming to align improvement efforts with strategic goals, this conversation offers actionable insights and thoughtful reflections to help you build a more resilient and agile organization.Connect with KaiNexus:Explore the KaiNexus platform and learn how it can enhance your organization's continuous improvement journey.

Watch the recordingPresented by Shawna Forst, Performance Excellence, Quality & Risk Coordinator at MercyOne Newton Medical CenterWhat do physical education teachers and performance excellence professionals have in common? More than you think! This session will feature one former P.E. Teacher's perspective on the similarities between coaching kids and leading quality and improvement efforts in the workplace while also sharing how to leverage KaiNexus to support and encourage those endeavors.In this webinar, you'll learn:To explore the basic fundamentals of being an effective coach, regardless of field.To identify how KaiNexus can be leveraged in being an effective coach.To understand how Lean methodology, leveraging KaiNexus, can help eliminate waste, build teamwork, reduce conflicts, reduce or eliminate defects, create IDEAL processes, services, and products as well as improve client satisfaction.Shawna is the Performance Excellence Quality & Risk Coordinator and Lean Healthcare Coach at MercyOne Newton Medical Center. Shawna has been a Lean Healthcare facilitator since January 2007 and has two years of experience as a technician in a cardiac unit. Since then, she has had various roles in Healthcare Quality and Safety. Shawna graduated from Simpson College in 2002 with a Bachelor of Arts in Physical Education and a Coaching Endorsement. In 2010, she became a Certified Professional in Healthcare Quality (CPHQ) and received her LEAN Green Belt certification in 2014. She also received her Masters in Business Administration from Western GovernorsUniversity in 2018.About the Presenter:Shawna Forst

Register to view the webinar (live or the recording)Welcome to another engaging episode of the KaiNexus Continuous Improvement Podcast, hosted by Mark Graban. In this session, we present a sneak peek into our upcoming webinar featuring Shawna Forst, a former Physical Education teacher turned Process Excellence professional. The webinar, scheduled for March 5th at 1:00 PM Eastern, will explore the fascinating parallels between PE teaching and process improvement in professional settings.Key HighlightsCareer Journey: Gain insights into Shawna's unique career path from physical education to healthcare process improvement.Coaching & Communication: Learn about the importance of adapting coaching and communication styles to different individuals, drawing from Shawna's experiences with sports and behavior disorder children.Lean Methodology: Discover how lean methodologies can be applied to reduce waste and enhance efficiency in various professional environments.Join us for this insightful discussion that promises to offer valuable leadership tips and process excellence strategies, applicable across diverse industries beyond healthcare.Don't miss out on this valuable opportunity to learn how coaching strategies from the field of physical education can inspire and influence process excellence in the workplace. Register now and be part of the conversation!Prepare to be inspired by Shawna's journey and the skills that transcend industry boundaries. See you there!

Learn more and registerIn this engaging episode of the KaiNexus Continuous Improvement Podcast, hostMark Graban welcomesGreg Jacobson, Co-Founder and CEO of KaiNexus, to discuss the much-anticipated KaiNexicon, the company's annual user conference. The conversation not only highlights the logistics and plans for the 2025 KaiNexicon but also dives into the essence of continuous improvement and the unique setup that makes this conference such a valuable experience.Key Discussion PointsIntroduction to KaiNexicon 2025: Greg Jacobson shares his enthusiasm for the ninth annual KaiNexicon, emphasizing the conference's goals and its role as a vital gathering for KaiNexus users.Reflections on 2024 and Forecasting for 2025: Greg talks about how closing out the previous year impacts a small team and shares optimism regarding the financial outlook for 2025.Importance and Impact of KaiNexicon: The dialogue explores the significance of KaiNexicon, especially the cultural cross-pollination among industries that attend.Continuous Improvement and Engagement: Both speakers discuss the structured feedback process used to enhance the conference each year, reflecting KaiNexus' commitment to improvement.Unique Features of KaiNexicon: Key aspects such as the SpeedNexus session, as well as interactive opportunities available to users, are highlighted.Product Sneak Peeks and Innovations: Greg shares his passion for product development and how Kinexicon serves as a platform to preview upcoming advancements.Memorable Quotes:Greg Jacobson: "When you start realizing that you're not copying and pasting even within industry, you can get a really excellent manifestation of what should lean or continuous improvement look like in your organization."Mark Graban: "It's not the type of event where you sit there passively for the whole time. There are interactive sessions."Greg Jacobson: "At the fundamental core, all businesses are based on revenue, expenses, and people."Tune in next time for more insightful discussions on enhancing continuous improvement efforts.

Register for the webinar February 12 from 1:00 pm - 2:00 pm ET Presented by Mark Graban Are you looking for practical ways to eliminate errors and enhance efficiency in your organization? Join us for "Mistake-Proofing in Action: Real-World Examples Across Industries," an insightful webinar showcasing how organizations across healthcare, manufacturing, and service sectors have successfully implemented mistake-proofing techniques. Discover innovative solutions that prevent errors before they occur, improve safety and quality, and save valuable time and resources. Through inspiring case studies and actionable takeaways, you'll learn how to adapt these proven approaches to your unique challenges. Don't miss this chance to gain practical tools and insights to drive continuous improvement and operational excellence. Register today and see mistake-proofing in action! Mark Graban, a senior advisor to KaiNexus, is an internationally-recognized author, speaker, and consultant. His latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is available now.  Mark is also the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement and others, including Measures of Success: React Less, Lead Better, Improve More. He serves as a consultant through his company, Constancy, Inc. Additionally, Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.” Education: B.S. in Industrial Engineering from Northwestern University; M.S. in Mechanical Engineering, and M.B.A. from the Massachusetts Institute of Technology's “Leaders for Global Operations” Program. About the Presenter:Mark Graban

What You'll Learn: In this episode, host Patrick Adams and guest Greg Jacobson, CEO of KaiNexus, discusses the importance of habit science in leadership and continuous improvement. Greg emphasizes the role of identity, habit loops, and the basal ganglia in forming habits. About the Guest: Dr. Greg Jacobson is the CEO and Co-founder of KaiNexus. Passionate about addressing operational inefficiencies, Greg leverages his extensive background in emergency medicine and process improvement to develop software to drive innovation and improvement in every industry. Outside of KaiNexus, Greg continues to practice medicine by taking on occasional shifts in the ER. He enjoys quality time with his wife, daughter, and two Labrador Retrievers and finds relaxation in playing the guitar and running. Links: Click Here For Greg Jacobson LinkedIn Click Here For Greg Jacobson Website ⁠Click Here For Patrick Adams' LinkedIn⁠ --- Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

Mark Graban, from KaiNexus, chats with Brent Loescher about his upcoming webinar: It will be presented live on November 19 from 1:00 pm - 2:00 pm ET Register here An exploration of implementing LSW throughout Sperber Companies, a distributed Landscape Maintenance business made up of organically-grown business and M&A (read multiple cultures). Covering everything from embracing current cultures, developing an organizational culture with a common language, level setting business leader responsibilities, introducing Lean thinking, and implementing daily rhythms, this webinar will discuss the efforts, hurdles, and learnings this 5-year-old business is living every day. About Brent: Brent has spent more than 20 years working in and on the business, improving operations within high-speed manufacturing, warehousing, distribution, distributed-services environments, and governmental agencies. A Lean practitioner at heart, Brent received his formal Toyota Production System training while working for Toyota Motor Sales in their North American Parts Operations. While with Toyota, he was responsible for operational design of two new warehouses built in Puerto Rico and Mexico City. A certified TPS trainer, he developed strategic warehouse design standards, while also serving as the Toyota Customer Service Diversity and Inclusion Champion Coordinator. He helped develop a Lean program for the landscape maintenance industry, implementing and evolving continuous improvement programs across the country since 2009. This included co-leading a team focused on the operational integration of a $2 billion dollar merger. Brent is currently responsible for Learning & Development and CI for a start-up Landscape Maintenance & Construction company doing work in 14 states. He has a BA in Business Management from Mercyhurst University and is a retired military veteran, having served 21 years in the US Army and US Army Reserve. Brent is a girl-dad that, along with his wife, Kim, is anxiously awaiting the birth of their second grandchild. In his free time, he finds a way to see the Green Bay Packers wherever they play, enjoys boating, and spending time being creative around the house.

In today's episode host Mark Graban, a senior advisor with KaiNexus, chats with Yehor Skorodumov, a senior web application developer who joined our team earlier this year. In the episode, Yehor talks about his rigorous and analytical approach to researching companies, including KaiNexus. He also shares about the interviewing process, a little bit about what he does in his role, and what his first few months at the company were like. Learn more about KaiNexus: https://kainexus.com/ And KaiNexus careers: https://www.kainexus.com/continuous-improvement/kainexus-team

Mark Graban of KaiNexus talks with Melissa Sherman to preview her webinar... Register here Why is change so hard? Change is a complex and multifaceted process that often evokes a wide range of emotions and challenges. Despite these challenges, change is an inevitable part of life and is often necessary for growth, progress, and adaptation. By acknowledging the difficulties associated with change and providing support, encouragement, and clear communications, we can help individuals and organizations embrace change and Continuous Improvements more effectively. As continuous improvement practitioners, we don't always think about the impact our continuous improvement initiatives will have on the employees. Learning objectives: Throughout this session, we will look at various ways to improve the sustainability of our projects. Let's discuss the importance of making sure we are embedding change management into your continuous improvement efforts. We will look at what change is, the resistance to it, the journey/change curve an individual goes through, the various change models, and some strategies you can use to assist in your efforts. About the Presenter: Melissa Sherman Accomplished Lean Leader and Sought-after Speaker recognized for driving continuous improvement initiatives and sharing change best practices, honed from 30 years of expertise in process excellence. Holistic ability to drive enterprise Six Sigma, Lean, and Kaizen deployments, delivering quantifiable productivity, efficiency, and waste elimination gains. Coached business teams during organizational adoption of agile solutions for high-level value delivery. Delighted business partners and stakeholders through strategic data-driven roadmap planning and creation.

Welcome to the KaiNexus Continuous Improvement Podcast, hosted by Mark Graban, Senior Advisor at KaiNexus. In today's episode, we share insights from one of our YouTube videos, featuring two esteemed leaders from UMass Memorial Health. Cathy Burke and Jeff Marks discuss how KaiNexus, known internally as "Innovation Station," helps them drive leadership and continuous improvement in their organization. Cathy Burke shares her leadership approach of inviting team members to raise opinions, identify obstacles, and work collaboratively—values that Innovation Station enables through its platform. Jeff Marks adds how the platform supports their weekly commitment to optimize performance, leveraging both new ideas and past solutions to avoid redundant efforts. Together, Cathy and Jeff highlight the impact of empowering every employee, regardless of role, to contribute ideas that can affect change on a larger scale. Discover how Innovation Station tracks, monitors, and facilitates execution on these improvements, ensuring that opportunities lead to tangible successes. To learn more about how KaiNexus can support your improvement initiatives, visit www.kainexus.com.

In this video, Mark Graban, senior advisor at KaiNexus, chats with Marc Haberer, a process engineer at one of our customers, Polytainers. At KaiNexus, we believe our success is best reflected in the achievements of our customers. Each year at KaiNexicon, we honor some of our most outstanding customers through the Nexie Awards. This Annual Nexie Award Ceremony is a cherished highlight of KaiNexicon, celebrating our customers' dedication and exceptional accomplishments over the past year. Learn more: https://blog.kainexus.com/customer/announcing-our-2024-nexie-award-winners This year's Award for Top Turnaround goes to Polytainers. The Top Turnaround is awarded to the organization that has displayed the most progress using KaiNexus to build its improvement culture since last year's conference. The Polytainers team has demonstrated a remarkable commitment to collaboration and their willingness to work with us on redefining their processes has led to a fantastic partnership. Building from the ground up is never easy, but through exceptional leadership, teamwork, and dedication, they have made leaps and bounds forward in creating standard practices. Their commitment to excellence serves as an inspiration to us, reminding us of the incredible impact that determination, an open mind, and partnership can have on achieving success. Thank you for being an incredible partner to us.

In this webinar, we're mixing up the format a bit to maximize time for Q&A and discussion. Please watch this longer webinar first: https://www.youtube.com/watch?v=0wwlaxfN8AE In this video, Mark Graban will give a short presentation that recaps and updates his thoughts on some of these concepts. We'll also conduct some live polling (and see the results) related to the level of psychological safety that attendees feel in their organizations. Mark is also joined by KaiNexians Kaleigh Krauss and Linda Vicaro for discussion and their insights and stories. The rest of the webinar was a Q&A discussion moderated by Morgan Wright, where you can ask your questions related to how leaders can cultivate a culture where everybody feels safe enough to speak up about problems, ideas, mistakes, and more. Learning Objectives: Define psychological safety and explain its significance in the workplace. Identify the relationship between psychological safety and continuous improvement. Develop strategies for leaders to cultivate psychological safety within their teams. Understand methods to assess and sustain psychological safety in the organization. Mark Graban is an author, speaker, and consultant, whose latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of the award-winning book "Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement" and others, including "Measures of Success: React Less, Lead Better, Improve More." He serves as a consultant through his company, Constancy, Inc, and is also a Senior Advisor for the technology company KaiNexus (and had his 13-year KaiNexiversary recently!). Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.” Mark earned a B.S. in Industrial Engineering from Northwestern University, an M.S. in Mechanical Engineering, and an M.B.A. from the Massachusetts Institute of Technology's “Leaders for Global Operations” Program.

In this episode, Mark Graban previews an upcoming webinar live event. Register here I'm excited to invite you to join me on August 21st for a special webinar titled “Ask Us Anything! Psychological Safety and Continuous Improvement.” This session, running from 1:00 – 2:00 PM ET, is designed to be highly interactive, with a focus on your questions and insights. You can also view this as a LinkedIn Live streaming session. But we'll only be able to take and answer live questions from the Zoom Webinar crowd. Psychological safety is a crucial foundation for any organization striving to foster continuous improvement. When team members feel safe to speak up–whether it's to share ideas, report problems, or admit mistakes–they are more likely to contribute to a culture of continuous learning and improvement. Without psychological safety, the fear of blame or retaliation can stifle innovation and lead to missed opportunities for growth. In our previous KaiNexus webinar, I discussed the importance of psychological safety and how it ties into continuous improvement. If you missed that session, don't worry–you'll receive a link to the recording when you register. I encourage you to watch it before the August 21st webinar, as it will set the stage for our discussion. I'll kick off the session with a brief 15-minute presentation recapping the key points from the previous webinar and sharing some updated thoughts on fostering psychological safety. We'll then conduct live polling to gauge the level of psychological safety attendees feel in their organizations, providing us with real-time data to inform our discussion. The heart of this webinar will be the Q&A session, moderated by Morgan Wright. I'll be joined by some other “KaiNexians” to share their thoughts on our culture. This is your chance to ask anything related to building a culture where everyone feels safe to engage in continuous improvement activities. Whether you're curious about specific strategies, leadership behaviors, or methods for sustaining psychological safety over time, we're here to provide practical insights. By the end of this session, you'll be able to: Define psychological safety and understand its critical role in the workplace. Identify the connection between psychological safety and continuous improvement. Develop actionable strategies for cultivating psychological safety within your teams. Assess and sustain psychological safety in your organization. To sum up, my goal for this webinar is to help you develop practical strategies to build psychological safety in your teams. This is about more than just making people comfortable–it's about creating an environment where continuous improvement is possible because people feel safe to contribute, challenge the status quo, and learn from mistakes. I hope you'll join us and bring your questions, your experiences, and your ideas. Let's make this a lively and impactful session! Register: Ask Us Anything! Psychological Safety and Continuous ImprovementWhy This Topic MattersWhat to Expect on August 21stLearning Objectives

Welcome to the Continuous Improvement Podcast with Mark Graban! In this episode, we celebrate Justin Self, Performance Improvement Manager at Barnes Jewish Hospital, and recipient of the prestigious Nexie Award from KaiNexus. Join us as Justin shares his decade-long journey in continuous improvement at BJC Health, highlighting the importance of standardization, grassroots efforts, and leveraging KaiNexus for both top-down and bottom-up improvements.

Welcome to the KaiNexus Continuous Improvement Podcast with Mark Graban! In this special episode, we celebrate Mike McGowan, Director of Process Excellence at Memorial Health System in Marietta, Ohio, and recipient of this year's prestigious Lifetime Achievement Nexie Award from KaiNexus. Join us as Mike shares his inspiring journey in continuous improvement, the evolution of process excellence at Memorial Health, and the impactful integration of KaiNexus into their system.

Welcome to the latest episode of the KaiNexus Continuous Improvement podcast! In this engaging conversation, Mark Graban, Senior Advisor with KaiNexus, sits down with Greg Jacobson, CEO and co-founder of KaiNexus. They chat about various topics, including lean principles, continuous improvement, and the significant impact of the recent CrowdStrike software glitch on multiple sectors, including healthcare. Mark shares his personal travel delays caused by the glitch, while Greg discusses the broader implications, such as the disruptions in emergency healthcare services. They explore the importance of psychological safety and how KaiNexus fosters a culture where employees feel safe to speak up about mistakes. The discussion also covers the value of mistake-proofing, robust testing processes, and learning from both internal and external errors to enhance continuous improvement practices. Join Mark and Greg as they reflect on lessons learned, the importance of a kind and constructive response to mistakes, and the necessity of maintaining dynamic checklists in response to changing conditions like the ongoing COVID-19 pandemic. Hashtags: #ContinuousImprovement #LeanPrinciples #Kinexis #SoftwareGlitch #HealthcareImpact #PsychologicalSafety #MistakeProofing #Leadership #GregJacobson #MarkGraban #LeanThinking00:00:26: KaiNexus Mid-Annual Meeting overview 00:00:44: Discussion about travel delays 00:00:55: Impact of Crowdstrike software issue 00:05:34: Software bugs and testing procedures 00:07:17: Psychological safety and response to mistakes in KaiNexus 00:11:02: Checklist usage and adjustments 00:16:00: Learning from Crowdstrike situation 00:17:46: Wrapping up and future Ask Us Anything session

Register here In this video, Mark Graban (webinar host from KaiNexus) talks with Karen Friedenberg about her webinar. Scheduled for: July 23 from 1:00 pm - 2:00 pm ET Presented by Karen Friedenberg What is a Strategy to Execution Framework? How can this be leveraged to achieve sustainable business results? Learn more about how to execute a journey of Transformation from: 1. Strategy Articulation – How to ensure strategy is communicated in a clear and powerful way. 2. Organizational Alignment – Is the leadership team and the organization aligned to how they contribute to the company goals? 3. Operational Alignment – How to ensure processes and operations are consistent and aligned to strategy. 4. Executing with Excellence – Is there a structure and method in place to ensure strategy and key initiatives are managed? 5. Organizational and Culture Change – How do you build a culture of performance improvement and bring people along for the journey? About the Presenter: Karen Friedenberg is the Founder and Managing Director of Performance Improvement Consulting. Having worked both in Consulting and within industry, Karen brings a unique perspective to strategy execution. Karen sat in the seat of an executive, so having executable plans that deliver results is imperative. She built out and led Strategic Program Management and Operational Excellence departments leading large business and digital transformations. Karen is passionate about listening, connecting the dots and bringing her experience in various industries, lean six sigma, change management, design thinking and other disciplines to solve business problems and facilitate sustainable change.

Read the blog post Here at KaiNexus, we get the opportunity to chat with organizations across all industries and write about many different continuous improvement tools and techniques they use. Lately, I've been thinking about two things that most have in common. First, the tools they use are generally simple but not easy. And second, the key to success lies in the planning phase. Both of these observations apply to Kaizen events. The concept is straightforward. A team sets aside other responsibilities for a few days to focus on solving an important challenge in short order. That's pretty simple, but getting results requires a significant amount of planning and preparation Fortunately, there is a well-defined path to success. Here are the seven simple steps to follow before you kick off your next event.

The blog post Digital transformation is about rethinking and reinventing with digital tools. For over 13 years, KaiNexus has moved beyond the outdated suggestion box model. Traditional suggestion boxes, whether paper or digital, often fail (or usually fail!–ideas get locked away, reviewed by a select few, and lead to frustration. We believe in dynamic platforms that foster real-time communication and collaboration. Don't digitize the old, broken way of doing things! Mark Graban:Don't digitize the old broken process. Whether that's a suggestion box or anything else, digital transformation is about rethinking reinventing the way we do things with digital tools. From the beginning, more than 13 years ago, KaiNexus has never been an electronic suggestion box because suggestion boxes don't work, whether it's in paper form or an online digital form. Why is that? Suggestion boxes in the paper model have a locked box. Ideas sit. Some special person with a key opens up box maybe once a month, maybe once a quarter. Some far off team talks about those suggestions without coming back to talk to the person who filled out that suggestion box slip. People give up on suggestion boxes, and it's understandable. So we don't want an electronic or a digital version of that. What we do want is a digital process with proven, continuous improvement methods. We often refer to this as Kaizen, engaging people in opportunity identification, not just jumping to solutions but bringing forward a problem so we can talk about it locally and then escalate it to management by exception. Don't digitize the old, broken way of doing things. --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

Join us for an engaging podcast as we explore the transformative power of cultivating a culture that learns from mistakes, ultimately driving continuous improvement and innovation, leading to greater success! Renowned author Mark Graban will draw upon examples from a diverse array of companies, including industry titans like Toyota and agile software startups such as KaiNexus.  During this session, participants will gain valuable insights into the experiences of CEOs and other leaders, regardless of company size, who have adeptly turned mistakes into opportunities for growth and advancement. While these leaders remain vigilant in error prevention, they recognize the profound value of embracing mistakes as pivotal learning moments, particularly within environments fostering psychological safety and robust problem-solving capabilities.  Through compelling narratives, attendees will discover lessons that both educate and inspire, recognizing that in the dynamic landscape of business, mistakes are inevitable — yet it is the process of learning from them that propels us forward!To learn more, please visit https://shingo.org/articles.

Today, host Mark Graban (a Senior Advisor) with KaiNexus is joined by our new Manager of Customer Enablement, Andrea Beidl. We'll learn about her background, why she joined KaiNexus, and what appealed to her during the recruiting and interviewing process. Learn a little about her onboarding process -- and what she thinks are the best things and the worst things about living in Austin — oops, I mean San Antonio. Learn more about KaiNexus: https://kainexus.com/

It's time for another lively and informative "Ask Us Anything!" webinar. This time, we're featuring Linda Vicaro and Lynn Howell, the KaiNexus Lean Strategy team, joined by host and moderator Mark Graban. Learn more about our webinars: https://www.kainexus.com/webinars It's time for another lively and informative "Ask Us Anything!" webinar. This time, we're featuring Linda Vicaro and Lynn Howell, the KaiNexus Lean Strategy team, joined by host and moderator Mark Graban. Learn more about our webinars: https://www.kainexus.com/webinars Related Content: Watch all three Habits webinars and more Mark's "Lean Office Gone Wrong" video Questions: Linda and Lynn , could you tell us about your professional background and career? Feel free to add a fun fact if you'd like. How can we effectively communicate the value of continuous improvement to leadership and secure their buy-in? How can we engage leaders to support ongoing daily continuous improvement or small Kaizen initiatives that might not have immediate, impressive ROIs? How do we explain the benefits of continuous quality improvement and data usage to those who believe, "we already collect data" but don't use it to improve processes? What strategies can overcome employee resistance to change in a lean transformation? What are best practices for engaging staff in continuous improvement? How can a small company with limited resources start implementing lean practices? How can a large organization with over 20,000 employees foster a culture of continuous improvement despite slow processes? What tips and processes can help during an in-person session to create a new process for assessing and onboarding technology? How can we integrate lean with existing digital transformation efforts to enhance continuous improvement and innovation? How can we ensure consistent implementation and sustainment of lean practices over time? Where should a sales or service-oriented organization focus first when implementing continuous improvement?

Join us for another exciting and insightful "Ask Us Anything!" webinar featuring the KaiNexus Lean Strategy team. This interactive session is scheduled for June 20 from 2:00 - 3:00 ET. Register here Presenters: Linda Vicaro Lynn Howell Host and Moderator: Mark Graban In this live event, our experts will tackle your questions about continuous improvement, lean methodologies, and more. Whether you submit your questions in advance or ask them during the webinar, our team is ready to provide valuable insights and practical advice.

Blog post link I'm excited that the Shingo Institute asked me to present a webinar on June 18th. Click here to register for the webinar They've also published an article that I wrote: Psychological Safety: The Key to Effective Andon Cord Pulls and Continuous Improvement The webinar description: Join us for an engaging webinar as we explore the transformative power of cultivating a culture that learns from mistakes, ultimately driving continuous improvement and innovation, leading to greater success! Renowned author Mark Graban will draw upon examples from a diverse array of companies, including industry titans like Toyota and agile software startups such as KaiNexus. During this session, participants will gain valuable insights into the experiences of CEOs and other leaders, regardless of company size, who have adeptly turned mistakes into opportunities for growth and advancement. While these leaders remain vigilant in error prevention, they recognize the profound value of embracing mistakes as pivotal learning moments, particularly within environments fostering psychological safety and robust problem-solving capabilities. Through compelling narratives, attendees will discover lessons that both educate and inspire, recognizing that in the dynamic landscape of business, mistakes are inevitable — yet it is the process of learning from them that propels us forward! --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

Today, host Mark Graban (a Senior Advisor) with KaiNexus is joined by our new Vice President of Marketing, Josh Feldman. We'll learn about his background, why he joined KaiNexus, and why he moved from Chicago. Is he is Cubs fan or a White Sox fan? And what does his think about Chicago pizza? The answer may surprise you. Learn more about KaiNexus: https://kainexus.com/

Mark Graban is an author, speaker, and consultant, whose latest book, “The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation”, is available now. He is also the author of the award-winning book “Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement” and others, including “Measures of Success: React Less, Lead Better, Improve More”. He serves as a consultant through his company, Constancy, Inc, and is also a Senior Advisor for the technology company KaiNexus. Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.” To learn more about Mark, check out the following links: Mark's Website: www.MarkGraban.com Mark's Latest Book: www.mistakesbook.com Mark's Podcast: www.mistakespodcast.com Facebook: https://www.facebook.com/mark.graban Instagram: https://www.instagram.com/mgraban/ LinkedIn: https://www.linkedin.com/in/mgraban/ YouTube: https://www.youtube.com/user/mgraban

Episode page In Episode 45, Jamie Flinchbaugh and Mark Graban join the Just-in-Time Cafe team of Elisabeth Swan and Tracy O'Rourke as a special nod to their 100th Episode, while also having a chance to toast Mark's accomplishment of 250 episodes of My Favorite Mistake podcast and 500 episodes of the Lean Blog Podcast. This episode blended the two formats a bit, but you can be sure whiskey was one of those elements that we retained.    We each selected a cocktail to make. Jamie made his original recipe, the Black Forest Kiss. Since you can't Google it, the recipe is 2 oz bourbon, ½ oz sweet vermouth, 1 oz Cherry Herring, 5 dashes chocolate bitters, and garnished with cherries. Mark made a Perfect Manhattan with walnut bitters. Elisabeth made Remember the Maine. Tracy was stuck with wine, but you'll have to listen for the story as to why that was. We also checked in about the various books we've written, including Mark's The Mistakes That Make Us, Jamie's People Solve Problems, Elisabeth's Picture Yourself a Leader, and the forthcoming 2nd edition from Tracy and Elisabeth of the Problem Solver's Toolkit.    We shared our Hot Apps personal choices, which included Trello, Kainexus, Asana, and the combination of Evernote and Scannable. In the episode you'll hear how we utilize these apps. We then turned our attention to podcasting, sharing our origin stories, what we love about it, and some mistakes that we've learned from through the process.  Just in Time Cafe podcast My Favorite Mistakes podcast Lean Blog podcast People Solve Problems podcast Picture Yourself a Leader book The Mistakes That Make Us book  People Solve Problems book Podcast feed at LeanWhiskey.com or leanblog.org/leanwhiskey or jflinch.com/leanwhiskey  Please review us and follow!  Notes for everyone on what's below. Please add links for preferred website and books for the show notes (going both directions): Jamiehttps://www.jflinch.com/ https://www.jflinch.com/people-solve-problems/ Elisabethhttps://www.jitcafe.com/ https://elisabethswan.com/book/ Tracyhttps://www.jitcafe.com/ The new edition of the Problems Solver's Toolkit will be released soon, but no link yet.  Markhttp://markgraban.com/  https://www.mistakesbook.com/

Welcome to the KaiNexus Continuous Improvement Podcast. Today, we're excited to host Greg Jacobson, a lean thinker, and an inspiring visionary who has made significant strides in propagating the lean approach in the healthcare sector and beyond. Learn more about KaiNexicon In this captivating dialogue, Mark Graban helps unravel the remarkable journey of Greg, highlighting his deep-rooted dedication to continuous improvement that stretches back to his early days in his mother's tuxedo shop. Unfolding the chapters of Greg's extraordinary journey, we learn about the inception of KaiNexus, which came to life from the chaos of email clutter, evolving to become a robust system that fosters improvement and efficiency. Greg's story serves as a testament to the far-reaching influence of a single individual's dedication to constant betterment, potentially catalyzing a revolution in the industry by propelling productivity and quality of care forward.

Mark Graban (author, speaker, and consultant), is known for his groundbreaking work fostering a culture of learning and innovation. Dive into Mark's latest insights from his book, "The Mistakes That Make Us," and explore how embracing mistakes can drive success. With a history of impactful books like "Lean Hospitals" and "Measures of Success," and his leadership roles at Constancy, Inc. and KaiNexus, Mark's expertise is unparalleled. Educated at Northwestern University and MIT, his journey offers invaluable lessons in improving quality, safety, and employee engagement across industries. Tune in to discover how Mark's approach to continuous improvement and leadership can inspire innovation and transformation in your work.

To be presented March 21 from 1:00 pm - 2:00 pm ET This is a quick preview where host Mark Graban, a senior advisor with KaiNexus, chats with webinar presenter Tracy Defoe. Registration Link Webinar Description: How do you develop coaching skills in yourself and others? Why would you want to? Everyone who manages people is asked to coach. Most of us think we are good at it. If you were lucky enough to learn how to develop and coach people because you were coached well from the start of your career, you are unusual. Most of us have to learn a new, quiet way of working with people to coach and develop them. Join kata coach Tracy Defoe for her ideas on developing coaching skills the Toyota Kata way, based on years of personal and group experiential learning experiments. This webinar is a preview of a deep dive Tracy is facilitating at the upcoming Kata Summit, KataCon10, coming up in April 2024. Tracy Defoe is an adult educator specializing in learning at work. About ten years ago she started coaching to develop a scientific mindset in people improving their processes at work using the Improvement and Coaching Kata detailed in Mike Rother's Toyota Kata books. She is a cofounder of the global women's group Kata Girl Geeks, cofounder of Kata School Cascadia, and a facilitator with Tilo Schwarz's Kata Coaching Dojo Masterclass.

Visit the KaiNexus YouTube Channel In this episode, we hear three clips with Tory Schrock, Director of Organizational Excellence at Pella Regional Health Center. Learn more about KaiNexus

What You'll Learn: In this episode, hosts Andy Olrich and Patrick Adams discuss embracing and celebrating failures, encouraging a mindset shift from a fear of failure to an embrace of experimentation and innovation.  Celebrating failures in Lean promotes transparency, collaboration, and a shared commitment to organizational learning, ultimately leading to more resilient and adaptive teams capable of achieving sustainable success.  About the Guest:  Mark Graban, author of "The Mistakes That Make Us," is a renowned speaker and consultant. His other notable works include the award-winning "Lean Hospitals" and "Measures of Success." Mark serves as a consultant through his company, Constancy, Inc., and also as a Senior Advisor for KaiNexus. Mark is also the host of podcasts like "Lean Blog Interviews" and "My Favorite Mistake." Links: ⁠⁠Click Here For Andy Olrich's LinkedIn⁠⁠ ⁠⁠⁠Click Here For Patrick Adams LinkedIn⁠ Click Here For Mark Graban's Website Click Here For Marks Book: The Mistakes That Make Us --- Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

From this video, Jeff Roussel (chief revenue officer) and Greg Jacobson (co-founder and CEO) discuss the culture at KaiNexus. Learn more about jobs at KaiNexus In this enlightening episode of the KaiNexus Continuous Improvement Podcast, join Jeff Roussel and Greg Jacobson for a deep dive into the unique corporate ethos of Kinexis. Discover how this dynamic company has etched out its colossal success through the shared formulation and embodiment of collective core values. Rather than a top-down approach, KaiNexus methodically identified fundamental behaviors through employee interactions that came to define their organization. Their culture vividly narrates a story of shared beliefs where every policy adopted and decision made is a tribute to their core values. Let's explore how they've shaped their environment, where principles aren't simply stated words, but an integral part of the everyday actions. Take a journey revealing how the cornerstone of teamwork contributes significantly to KaiNexus's triumphs. Understanding that individual efforts culminate in extraordinary feats when synchronized into a collective endeavor is their core mantra. Discover how Kinexis has cultivated a workplace where collaboration and collective success are at the heart of every initiative. A discussion featuring their outlook on kindness as a strength, focusing on customer needs, and the embedding of trust will help listeners understand how the company's values contribute to a nurturing and respectful business ethos, while also delivering superior service to its clientele.

Learn more and register here February 6 from 1:00 pm - 2:00 pm ET Presented by Ed Pound, joined by Mark Graban from KaiNexus for a preview discussion in this episode. Operations science describes the fundamental relationships that drive operations performance. However, the concepts are not widely understood or applied properly. Join us for this webinar with Ed Pound, Managing Director of the Operations Science Institute to: Learn a fundamental, expensive problem that plagues nearly all organizations yet is widely unknown Participate in an exercise to see if this problem affects your organization Learn some basic concepts of operations science and how the field can be used to accelerate your organization's success right now, with your existing people and technology. No capex needed Ed Pound is the Managing Director of the Operations Science Institute, lead author of the book "Factory Physics for Managers," and co-author of the upcoming book "Applied Operations Science." Ed has over 35 years of experience managing, coaching, and training in operations across many different industries and countries and in businesses large and small.

YouTube Link: https://www.youtube.com/watch?v=B9A0Zlf_048&ab_channel=KaiNexus As presented by John Grout on 1/17/24. Hosted by Mark Graban of KaiNexus. This webinar is a 60-minute primer into mistake-proofing (a.k.a. poka-yoke). Information about the basics of mistake-proofing, why people make mistakes, and how to start the process of reducing mistakes will be presented in a fast-moving and entertaining format.Objectives: Build awareness of mistake-proofing Introduce a concise presentation format: “pecha kucha," with 20 slides x 0:20 seconds each = 6:40 minutes (we'll do two of these with discussion in between). What is mistake-proofing? Include lots of examples Why do people err? How can design eliminate errors? Next steps in implementation John Grout is the David C. Garrett Jr. Professor, former dean, and award-winning teacher in the Campbell School of Business at Berry College. Dr. Grout has researched lean supply chain management and mistake-proofing (a.k.a. Poka-Yoke) extensively and published numerous articles on the topic. John was awarded the Shingo Prize for his paper, “The Human Side of Mistake-Proofing” with Douglas Stewart. John has also consulted with a large variety of firms to mistake-proof their processes.

My guest for this bonus episode of the Lean Blog Interviews Podcast is Gregory H. Jacobson, M.D., a co-founder and the CEO of KaiNexus. Episode show page with transcript, video, and more Greg, also a practicing emergency medicine physician to this day, was previously a guest in Episode 149 and was a part of a physician panel in Episode 361. He also joined me for Episode 31 of the "My Favorite Mistake" Podcast. We also podcast together fairly often via the KaiNexus Continuous Improvement Podcast. Greg is one of the three keynote speakers at this year's Healthcare Systems Process Improvement Conference that's presented by the Society for Health Systems. I'll also be facilitating an intensive session on Psychological Safety and Continuous Improvement. Come join us in Atlanta next month!! In this episode, we preview Greg's talk at the conference. Since it's been more than 11 years since Greg has been here, we talk about the progress that KaiNexus has made as a company and as a continuous improvement software platform. Questions, Notes, and Highlights: The three "Habits" webinars we mentioned: One, Two, and Three A video about values and success traits at KaiNexus Excerpt from The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation about KaiNexus The podcast is brought to you by Stiles Associates, the premier executive search firm specializing in the placement of Lean Transformation executives. With a track record of success spanning over 30 years, it's been the trusted partner for the manufacturing, private equity, and healthcare sectors. Learn more. This podcast is part of the #LeanCommunicators network. 

Register for the webinar here In this video, host Mark Graban from KaiNexus talks with John Grout about his upcoming webinar to be held on January 17th. This webinar is a 60-minute primer into mistake-proofing (a.k.a. poka-yoke). Information about the basics of mistake-proofing, why people make mistakes, and how to start the process of reducing mistakes will be presented in a fast-moving and entertaining format. Objectives: Build awareness of mistake-proofing Introduce a concise presentation format: “pecha kucha," with 20 slides x 0:20 seconds each = 6:40 minutes (we'll do two of these with discussion in between). What is mistake-proofing? Include lots of examples Why do people err? How can design eliminate errors? Next steps in implementation About the Presenter: John Grout John Grout is the David C. Garrett Jr. Professor, former dean, and award-winning teacher in the Campbell School of Business at Berry College. Dr. Grout has researched lean supply chain management and mistake-proofing (a.k.a. Poka-Yoke) extensively and published numerous articles on the topic. John was awarded the Shingo Prize for his paper, “The Human Side of Mistake-Proofing” with Douglas Stewart. John has also consulted with a large variety of firms to mistake-proof their processes.

Watch Mark Graban's keynote entitled "When Being Right is the Wrong Strategy for Change" from the 2018 KaiNexus User Conference to learn how you can become a better leader of continuous improvement. Slides and More: https://www.markgraban.com/kainexus2018/ Join Mark Graban, an acclaimed author and consultant, in his enlightening keynote address at the 2018 KaiNexus User Conference. In this presentation, titled "When Being Right is the Wrong Strategy for Change," Mark delves into the intricate dynamics of leadership and change management. Drawing from his vast experience and insights, he explores the often-overlooked psychological aspects of leading continuous improvement in any organization. Mark challenges conventional wisdom by arguing that being factually correct is not always the most effective way to inspire change. Instead, he introduces a more nuanced approach that balances knowledge with empathy and understanding. Through a series of engaging slides, Mark illustrates the transition from a directive style of leadership (akin to a 'cop') to a more collaborative and counseling approach. He emphasizes the significance of understanding the 'why' behind actions and the power of asking others why they would want to engage in change, thereby fostering a more inclusive and motivational environment. This presentation is particularly valuable for leaders looking to drive sustainable change. It provides actionable insights into the psychology of change, motivational interviewing techniques, and the importance of resisting the 'righting reflex' — the natural tendency to correct others. Mark showcases how to create an atmosphere that encourages open dialogue, self-motivation, and a shared vision for change. By the end of this keynote, viewers will gain a deeper understanding of: - The difference between enforcing compliance and fostering genuine change. - Strategies to move from being a 'cop' to a 'coach' to a 'counselor' in leadership roles. - The concept of Motivational Interviewing and its application in leadership and change management. - Techniques to engage in more effective conversations about change and resistance. - Understanding and navigating one's own ambivalence and that of others in the context of change. Discover more about Mark Graban and his work by visiting [MarkGraban.com](https://www.markgraban.com/) and [LeanBlog.org](https://www.leanblog.org/). For additional resources related to this presentation, please visit [MarkGraban.com/KaiNexus2018](https://www.markgraban.com/KaiNexus20.... Don't miss this opportunity to enhance your leadership skills and approach to change management. Watch now and start your journey towards more impactful and empathetic leadership!

Watch video, download the PDF worksheet, and more Presented by Stephanie Hill, Senior Lean Strategist at KaiNexus Having worked as……a CI practitioner reporting to a CFO,…a consultant and coach to executives and…a Lean Strategist configuring software to meet executives' needs,Stephanie has learned that senior leaders are the influencers of any organization - able to make or break a CI program and culture.Attendees will: Gain clarity on the need for executive buy-in and engagement. Learn three considerations before engaging senior leaders in CI. During the session, attendees will have the opportunity to reflect on their gaps in building relationships with their senior leaders. Participants will walk away with a plan to increase executive engagement. Stephanie Hill is a Senior Lean Strategist with KaiNexus and owner of Light Bulb Moment Consulting. She has over 23 years of experience applying Lean to various industries, including legal, manufacturing, retail, insurance, healthcare, and government. She has certifications in Strategic Human Resources Leadership and Scaled Agile, a Master Black Belt in Lean Six Sigma, a master's degree in Public Health, and a bachelor's degree in Chemistry. She lives near Columbus, Ohio, and enjoys building LEGO sets, dancing, and traveling. She is also preparing to publish her first book, "A Life of Learning: Lessons in Leadership from Raising a Boy with Autism."

See the video: https://youtu.be/8XhR8n8sn8M Learn more about KaiNexus: https://kainexus.com/ Matt Banna: My name's Matt Banna, and I'm an enterprise account executive at KaiNexus. Oftentimes organizations come to us because they're having challenges managing their A3s. They don't have visibility into the work that's happening, who's doing what, and when are things on track or off track? And ultimately, how are these A3s impacting their organizational goals? They've tried to solve these challenges through tools that aren't fit for purpose, like Excel or PowerPoint, or uploading things into a SharePoint drive or even creating homegrown systems. Matt Banna: What they've found is that once things get saved into SharePoint, they go into some sort of black hole. And nobody ever sees the results of those A3s. Or if they go to some sort of project management solution. Those A3s aren't shaped like A3s. Matt Banna: And so all the work that they've done to teach the A3 problem solving methodology goes out the window. Because the format of how people are solving those problems in that tool doesn't look like the format that they've been taught. But we'll work together to configure your A3 in KaiNexus to mirror the standard that you've built and that you've taught within your organization. In this example we have configured, you can see a background and a current condition countermeasures a way to prioritize this project against others. You can use it to assign tasks directly to people that will automatically notify them once they've been assigned, or that work becomes overdue. Matt Banna: Categorize this work however you want with some sort of priority, or connect it to strategic initiatives. Add in root cause like Five Whys or Fishbones, attach before and after pictures or any approvals that are needed once this A3 is actually completed, simply going into the resolution to say what happened? What was the outcome of this project? Was it qualitative or quantitative, such as some sort of quality or safety change? Or maybe there was some sort of cost savings where you can say how much you saved, how often, and then be able to report on that later throughout the organization. Matt Banna: Managing your A3s and KaiNexus gives visibility to the organization at multiple levels, gives visibility of the work that's happening to different team members so they can share best practices or make sure that they're not working on duplicate efforts. It gives visibility into your CI team so that they can more effectively coach or congratulate people who are doing good work, and it gives more visibility to executives so they can track the impact of the work that's happening. And ultimately, how is that affecting your organizational goals?

Harness the power of continuous improvement (CI) as it nods to many facets of both personal life and business in our KaiNexus Continuous Improvement Podcast featuring speakers Mark Graban and Greg Jacobson. Get a closer look at the impact of CI on daily activities with an interesting focus on cooking a Thanksgiving turkey and see how the establishment of standard operating procedures (SOPs) can aid in safety and efficiency. Learn more about KaiNexus: https://kainexus.com/ In addition, the podcast delves into the critical role of checklists and SOPs in complex tasks, using the turkey preparation as a case study. Tune in and explore how technology integration can further enhance safety and cooking outcomes. Understand the application of CI principles in scheduling the timing of various festive dishes for stress-free holiday meals, on par with standard industrial processes. The takeaway from this podcast emphasizes the profound influence of CI on personal traditions and professional progress. Books and Resources for Aspiring Leaders Educating oneself on effective leadership practices can significantly transform how one goes about influencing behavior and instituting lasting change. Books like Crucial Influence: Leadership Skills to Create Lasting Behavior Change offer guidance on how to lead with intention and purpose. Other notable texts include: Never Lose an Employee Again by Joey Coleman, which focuses on employee retention through onboarding and integration into company culture. Drive by Daniel H. Pink, that delves into human motivation and the factors that compel us to excel in what we do. Atomic Habits by James Clear, emphasizing the power of small consistent changes over time. Finally, foundational reads like Kaizen by Masaaki Imai remind leaders of the roots of continuous improvement and lean thinking.

Register here for the live event December 5 from 1:00 pm - 2:00 pm ET Presented by Stephanie Hill, Senior Lean Strategist at KaiNexus Having worked as… …a CI practitioner reporting to a CFO, …a consultant and coach to executives and …a Lean Strategist configuring software to meet executives' needs, Stephanie has learned that senior leaders are the influencers of any organization - able to make or break a CI program and culture. Attendees will: - Gain clarity on the need for executive buy-in and engagement. - Learn three considerations before engaging senior leaders in CI. During the session, attendees will have the opportunity to reflect on their gaps in building relationships with their senior leaders. Participants will walk away with a plan to increase executive engagement. About the Presenter: Stephanie Hill, Senior Lean Strategist Stephanie Hill is a Senior Lean Strategist with KaiNexus and owner of Light Bulb Moment Consulting. She has over 23 years of experience applying Lean to various industries, including legal, manufacturing, retail, insurance, healthcare, and government. She has certifications in Strategic Human Resources Leadership and Scaled Agile, a Master Black Belt in Lean Six Sigma, a master's degree in Public Health, and a bachelor's degree in Chemistry. She lives near Columbus, Ohio, and enjoys building LEGO sets, dancing, and traveling. She is also preparing to publish her first book, "A Life of Learning: Lessons in Leadership from Raising a Boy with Autism."

Register for the webinar D. Lynn Kelley, Ph.D. joins Mark Graban, senior advisor with KaiNexus, to preview her webinar presentation. November 7 from 1:00 pm - 2:00 pm ET Presented by D. Lynn Kelley, Ph.D. Co-Author of "Change Questions: A Playbook for Effective and Lasting Organizational Change" The book "Change Questions" unlocks the secrets of sustainable organizational change by asking key questions that deliver a customized approach for change that is just right for your specific initiative and organization. You will be given access to the free digital workbook, which is a fillable PDF that you can save, use, and reuse in your future change activities. After this webinar, you will be able to develop a customized implementation plan for a change initiative that integrates the topics listed below: a. Purpose b. Design, Do, and Improve the Work of the Change c. Capability Building and Employee Engagement d. Management System and Leadership e. Culture Following a career highlighted by leadership roles in engineering, supply chain, and continuous improvement in various industries, Kelley retired from Union Pacific Railroad in 2018. Now serving as a senior advisor to BBH Capital Partners, she assists in sourcing, investment evaluation, transaction execution, and providing post-investment oversight to the firm's portfolio companies. At Union Pacific, she was senior vice president of supply chain and continuous improvement. She was also the executive co-owner of the company's innovation program. Before joining Union Pacific, Kelley was vice president of operational excellence, an officer and a member of the executive leadership team at Textron. Kelley holds a PhD in evaluation and research and taught undergraduate and graduate statistics courses. Before becoming a professor, she held the positions of executive vice president and chief operating officer of Doctors Hospital in Detroit.

Episode #350: Learn why "psychological safety" is necessary, and what leaders must do to cultivate the conditions for psychological safety.  We'll also talk about ways you can turn your mistakes into opportunities for learning and the prevention of future mistakes.Bio:Mark Graban is an author, speaker, and consultant, whose latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is available now.He is also the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement and others, including Measures of Success: React Less, Lead Better, Improve More.He serves as a consultant through his company, Constancy, Inc, and is also a Senior Advisor for the technology company KaiNexus. Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.”Education: B.S. in Industrial Engineering from Northwestern University; M.S. in Mechanical Engineering, and M.B.A. from the Massachusetts Institute of Technology's Leaders for Global Operations Program.Contact Mark:Website: https://www.markgraban.comLinkedIn: https://www.linkedin.com/in/mgraban

Get ready for another insightful episode of KaiNexus Continuous Improvement Podcast with our esteemed hosts, Mark Graban and Greg Jacobson. Drawing from the Toyota Production System, this episode dives deep into the principles of continuous improvement, offering valuable lessons relevant to various sectors beyond just manufacturing. Unravel the central principle of respect for people and customers as Mark and Greg discuss the substantial impact that this simple component can have on customer satisfaction and rapport. It's not just about delivering service; it's about demonstrating recognition and appreciation. Delve into exciting, relatable narratives that emphasize the significance of respect in our daily interactions and how it lays the groundwork of undeniably fruitful relationships. LINKS: Video with Ford CEO Jim Farley The Lean Leadership Podcast with Chris Burnham Society for Health Systems Healthcare Systems Process Improvement Conference 2024AME Conference Learn more about KaiNexus

Mark Graban is an author, speaker, and consultant, whose latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is available now.He is also the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement and others, including Measures of Success: React Less, Lead Better, Improve More.He serves as a consultant through his company, Constancy, Inc, and is also a Senior Advisor for the technology company KaiNexus. Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.”Education: B.S. in Industrial Engineering from Northwestern University; M.S. in Mechanical Engineering, and M.B.A. from the Massachusetts Institute of Technology's Leaders for Global Operations Program.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.