Podcasts about candidate experience

In this episode of Dental Drill Bits, Dana Salisbury and Sandy Pardue discuss the challenges of hiring and retaining new employees in dental practices. They explore the reasons behind high turnover rates, the importance of effective onboarding, and creating a welcoming workplace culture. The conversation emphasizes the need for structured training plans and the impact of workplace bullying on employee retention. The hosts also highlight the financial costs associated with poor hiring practices and the significance of enhancing the candidate experience. Key Takeaways Stop blaming the applicant and look at your own processes Onboarding is crucial for employee retention A welcoming culture can significantly impact new hires The cost of hiring mistakes can be substantial Workplace bullying can drive new employees away Structured training plans are essential for new hires Communication during the hiring process is key Involve existing staff in the hiring process Always welcome potential candidates regardless of openings Evaluate your practices to improve employee satisfaction   Event Spotlight: Front Desk Pro – Las Vegas, NV – November 7 Join Sandy in Las Vegas for Front Desk Pro, a high energy, high impact training event designed to level up your front desk systems and skills. Special Listener Discount: Save $100 with code Secret Sauce (two words, both capitalized). Beautiful CAD CAM facility, just off the Strip with nearby affordable hotels. Episode Sponsors A big thank you to our show sponsors for helping bring Dental Drill Bits to you each week: Plan Forward – The membership plan experts helping practices boost revenue and patient loyalty. https://www.planforward.io/ Mango Voice – The smart, all in one business phone system designed for dental practices. https://mangovoice.com/ Identity Dental Marketing – Stand out, get noticed, and attract your ideal patients with custom marketing strategies. https://identitydental.com/

Episode Notes In the second episode of TXL featuring Deloitte, we're joined by Brandon Kennedy, Senior Manager Human Capital, Deloitte Consulting LLP, to break down the top findings from Phenom's State of Candidate Experience: 2025 Benchmarks report — and where they align with what he's hearing from clients on the ground.  With clear gaps in hiring speed, personalization, and communication between organizations and job seekers, many are struggling to provide experiences that meet candidates' heightened expectations. We'll dig into which friction points continue to cost employers top talent, how automation and AI are closing gaps, and whether leaders' top priorities really match up with what the candidate journey demands today. Expect a candid look at why a modern, data-driven candidate experience is no longer optional — and practical insights on how to start closing the expectation gap before your best candidates walk away.

Most recruitment agencies waste £50+ per cold call meeting. Anthony Lewis found a better way to scale from startup to 50-person team. Anthony's team made 1,500 cold calls for just 27 placements. That 1.8% conversion rate would panic most agency owners. Instead, he built a candidate experience system that turns rejections into revenue. What You'll Learn: How to build agency growth without expensive cold calling Business development strategies that actually work How 86% candidate satisfaction became his competitive advantage Agency scaling secrets from startup to 50 employees Why treating candidates like future clients changes everything Key Insights: 9:39 Why purpose prevents fee-chasing behavior 24:53 What "psychological safety" means for performance 35:30 Why individual KPIs beat generic targets 45:43 The candidate feedback system that drives growth 50:26 How the MD personally calls every unhappy candidate Anthony Lewis Bio and Contact Info  Anthony is passionate about the careers of public sector leaders, and for over a decade has supported organisations nationally to attract and hire the best talent. Whether interims, Non Execs or people into permanent roles, Anthony is never happier than when helping people fulfil their career ambitions.  Anthony is Managing Director at Tile Hill, a public sector-focused executive recruitment company, and is hugely proud of the achievements of the business and those around him. From having been awarded Best Company to Work For, Best In House L&D at the 2024 REC Awards, the Best Candidate Experience category at the 2024 Tiara Awards, and most recently voted the number 1 interim service provider in the Institute of Interim Management Annual Survey, it is a reflection of the values led approach and passion that Tile Hill's team show as they approach their work every day. With an EVP of #Lovetheimpactyou make, we are all inspired to make a difference for those who are shaping the society we live in. • Tile Hill website link Anthony Lewis on LinkedIn Different Leadership website link Tile's fundraiser for Alzheimer's Society People and Resources Mentioned David Weir on LinkedIn Leo Hewett on LinkedIn  Force24 JobAdder Adecco Group Connect with Mark Whitby Get your FREE 30-minute strategy call Mark on LinkedIn Mark on Twitter: @MarkWhitby Mark on Facebook Mark on Instagram: @RecruitmentCoach Subscribe to The Resilient Recruiter

This week James is joined by Martyn Redstone, or as many in the industry know him, Mr. AI. Martyn's been in recruitment for nearly two decades, with over a dozen years immersed in rec tech, and long before AI became the buzzword it is today, he was already helping recruiters craft smart, responsible automation strategies. From building some of the earliest recruitment chatbots to running the first AI and automation agency in our sector, Martyn's been right at the heart of conversational AI. James and Martyn dig into how technology is reshaping candidate experience, what recruitment can learn from e-commerce, and maybe even peek into that slightly dystopian future where AI talks to AI to find you your next job.The Marketing Rules Podcast is sponsored by RChill⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.rchilli.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠#MarketingRules#TheVoiceOfRecruitmentMarketing⁠To connect with Martyn:⁠https://www.linkedin.com/in/mredstone/Learn more about James and ThinkinCircles:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://thinkincircles.com/ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.themarketingrules.com/⁠⁠⁠⁠⁠⁠

HR isn't just about policies, metrics, or compliance, it's about people. When that gets lost, the whole system starts to crack.In this episode, I talk with Traci Chernoff, host of Bringing the Human Back to Human Resources podcast and Director of Employee Engagement at Legion Technologies. She's spent over a decade shaping how HR impacts not just hiring but retention, morale, and long-term business strategy. We get into the reality of mis-hires, the true cost of poor candidate experience, and how companies sometimes lose their way chasing the wrong metrics. And, we talk about how AI fits into all of this without replacing what matters most: the human connection.This one's packed with thoughtful takes and real-world insights from someone who's lived every side of HR. Give it a listen, especially if you're hiring, building teams, or just trying to understand the real role HR plays.Specifically, this episode highlights the following themes:The long-term impact of candidate experience on employee retentionWhere HR metrics go wrong and how to actually use themWhy AI should enhance, not replace, human roles in recruitingLinks from this episode:Get to know more about Steven Swan: https://www.linkedin.com/in/swangroupGet to know more about Traci Chernoff: https://www.linkedin.com/in/hrtraciVisit her site for podcast episodes, resources, and HR insights: https://hrtraci.comCheck out Legion Technologies: https://legion.co

Folge 213: Heute teile ich 9 Tipps mit dir, wie du Ghosting von Kandidaten vermeiden kannst. Ich spreche darüber, warum zu einfache Bewerbungsprozesse manchmal kontraproduktiv sein können und wie wichtig die ‚Candidate Experience‘, also die Erfahrung des Kandidaten mit dir, ist. Ich beleuchte, wie straffe Prozesse, regelmäßige Kommunikation und der Aufbau einer persönlichen Bindung Ghosting vorbeugen. Zudem gehe ich auf 4 tiefergehende Strategien ein, wie du die Wechselmotivation des Kandidaten besser qualifizierst, klare Erwartungen formulierst und lernst, ein Nein zu akzeptieren, um nicht unnötig Zeit in unpassende Kandidaten zu investieren.

Talent acquisition in healthcare demands a unique blend of strategy, adaptability and human-centered leadership. In this episode, host Ryan Dull speaks with Josh Dudzik, Associate Vice President of Talent Acquisition at Inova Health, about transforming TA practices to support a growing health system. Josh shares how his team revamped Inova's talent acquisition structure by introducing a dedicated sourcing function that has already delivered significant ROI. He also dives into the importance of balancing AI with human touchpoints, optimizing referral programs and engaging early-in-career talent through proactive workforce development. Key Takeaways:(02:30) Josh starts in agency recruiting and grows into system-level TA leadership.(04:46) Inova averages 6,000–7,000 hires annually, supported by low turnover.(09:38) Recruiters turn survey feedback into action plans that drive progress.(12:29) TA teams must balance tech adoption with maintaining human connection.(15:31) Early outreach and military transition programs expand future talent pipelines.(17:59) Referral sourcing shows strong results and is being scaled with the right tech.(21:01) Don't overlook small wins — celebrating success boosts team morale.(22:55) Own your data and use it to tell a clear, consistent TA story.Resources Mentioned:Josh Dudzikhttps://www.linkedin.com/in/joshdudzik/Inova Health | LinkedInhttps://www.linkedin.com/company/inovahealth/Inova Health | Websitehttps://www.inova.org/This episode is brought to you by Sagemark HR.Sagemark HR can help you:✔ Improve your talent practices and make better, more informed people decisions.After 20+ years of experience leading Recruiting and Talent Acquisition across a wide variety of industries, I've seen enough hires (over 100,000 to date) to know that hiring decisions truly can make or break an organization.✔ Identify opportunities to not only improve your talent practices, but also delivering tangible business results.We understand every organization is different, and there's no one-size-fits-all magic solution. So we listen first and identify the gaps and sticking points in your current process before ever recommending a solution.✔ Bridge the gap from “traditional” to modern recruiting, without the painful learning curve.We believe recruiting, talent, and HR technology is a deep well of untapped business potential, and our mission is to help you identify and implement those hiring tools in a way that works for you.If you're interested in learning more, you can reach me at:www.sagemarkhr.com✉ ryan.dull@sagemarkhr.com#Talent #Recruiters #Recruiting #HRTech

Welcome to the latest Customer Experience Superheroes podcast. This episode tackles a crucial but often messy area: Candidate Experience in Recruitment. Your host, award winning global CX consultant, Christopher Brooks sits down with Julian Lukaszewicz, founder of Career IQ Academy and a seasoned CX and innovation consultant. "I first met Julian over ten years ago when he was studying and improving the quality of passenger experience across the skies. His understanding of the detail needed to get the right experience impressed me and we've stayed in touch since." - Christopher Brooks, CEO Lexden CX Consultancy ServicesJulian brings his unique background, from airline passenger experience to strategic design, to explore why the hiring process feels broken for both job seekers and employers. Discover why aligning expectations is key, and how a proactive career mindset can transform individual journeys. Julian dives into the hidden power dynamics of recruitment, revealing why transparency (like sharing interview questions upfront!) could revolutionise how companies attract top talent. This episode offers powerful insights for anyone navigating the job market or building customer-centric teams. Tune in to understand the science behind creating a better candidate experience.If you wish to connect with Julian, you can find him here. https://www.linkedin.com/in/julianlukaszewicz/. He is always happy to speak with candidates, or those looking to recruit them.

This week on Tapod we catch up with Mike Virgo – Head of Talent Acquisition at Coles. We cover the recruitment process for one of the largest hiring businesses in Australia. From over 1 million (that's right 1 million) applications per year to over 60,000 hires, Candidate Experience becomes very, very important and AI also has its place. It's a fascinating and ever-evolving journey. Thanks to Greenhouse for your support this month. 

Back by popular demand, Bruce Mattos—Senior Director of Talent Acquisition at Phoebe Putney Health System—returns to the show for a candid, high-energy conversation on one of the most frustrating issues in recruitment: candidate ghosting. But Bruce doesn't just identify the problem—he offers practical, heartfelt strategies to elevate the entire candidate experience and drive long-term talent retention.Whether you're leading a TA team, managing hiring at a hospital, or just looking for ways to be more human in your hiring approach, this episode is a must-listen.What You'll Learn:

In this episode of the Hiring Excellence Podcast, Johnny Campbell sits down with Ryan Stene, VP of Global Talent Attraction and Engagement at Wells Fargo. Ryan shares his personal journey from being laid off—twice—to navigating the hiring process himself and learning hard truths about how candidate experience is really delivered. Together, they unpack the key moments that matter most in a hiring journey, how teams can scale empathy, and why candidate experience is the most powerful expression of your employer brand.

Heute spricht Max Kraft mit Otto Vázquez Domínguez, Global Head of Talent Acquisition bei Sartorius, über den Einsatz von Künstlicher Intelligenz im Recruiting – ein Gespräch, das sowohl visionär als auch praxisnah ist. Im Fokus steht, wie Sartorius innovative Technologien nutzt, um Prozesse zu automatisieren und gleichzeitig die Candidate Experience auf einem hohen menschlichen Niveau zu halten. Otto gibt Einblicke in die Automatisierung von Stellenanzeigen (Job Descriptions 2.0), den Einsatz von One-Way-Video-Interviews und die Integration von KI-gestützten Chatbots zur Vorqualifikation und Informationsvermittlung. Dabei bleibt das Recruiting-Team stets in der Verantwortung, trifft die Entscheidungen selbst und wahrt höchste Standards in Bezug auf Datenschutz und Compliance. Besonders spannend sind die interkulturellen Unterschiede im Recruiting, die globale Struktur von Sartorius und die strategische Rolle von Talent Acquisition als aktiver Kultur- und Wachstumshebel. Eine Folge, die zeigt, wie digitale Tools und menschliches Gespür im Recruiting ideal zusammenspielen können.

Achtung (Werbung in eigener Sache):  Jetzt mein Buch "Die perfekte Candidate Journey & Experience" unter folgenden Links bestellen: https://link.springer.com/book/10.1007/978-3-662-66875-7 https://bit.ly/3KEgwDF https://amzn.to/3mbzhUO Der inhaltliche Fokus liegt auf Recruiting für mittelständische Unternehmen sowie Startups und darum, wie die Candidate Journey und deren Touchpoints so gestaltet werden können, dass eine hervorragende Candidate Experience möglich wird.   Henner Knabenreich (Recruiting Aktivist und Arbeitgebermarkenauftrittsoptimierer) Henner Knabenreich hat sich dem Kampf für eine bessere Bewerberwelt verschrieben hat. Er ist nicht nur als Recruiting Aktivist und Arbeitgebermarkenauftrittsoptimierer bekannt, sondern auch als Autor des weltweit ersten Fachbuchs über Karriere-Websites. Außerdem hat Henner eine große Leidenschaft für wirklich gutes Personalmarketing. Er gestaltet Karriereseiten, die funktionieren und Interessenten in Bewerber verwandeln. Er ist Speaker, der Klartext spricht, Coach und Sparringspartner rund um Karriereseiten, Stellenanzeigen und den gesamten Bewerbungsprozess. Außerdem teilt er sein Wissen regelmäßig als Fachbuchautor und Blogger. Mit wem, wenn nicht mit Henner, sollte ich also darüber sprechen, wie Unternehmen eine richtig gute Karriere-Webseite erstellen?   Themen In der GainTalents-Podcastfolge 406 konnte ich mit Henner Knabenreich (Recruiting Aktivist und Arbeitgebermarkenauftrittsoptimierer) darüber sprechen, wie Unternehmen eine richtig gute Karriere-Webseite erstellen können. Bei Henner bedanke ich mich recht herzlich für das sehr gute Gespräch und für die vielen guten Tipps zum Thema.  Was gibt es beim Aufbau einer richtig guten Karriere-Webseite zu beachten? Investitionen in eine Karriere Webseite ist eine Investition in eine Bewerbungsarchitektur! 3 Kernfunktionen müssen Karriere-Webseiten erfüllen: Darstellung als attraktiver Arbeitgeber Stellenanzeigen darstellen (prominenter Link auf der Homepage! der Unternehmenswebseite) Bewerbungsprozess - schlank und einfach halten (keine aufwendigen Uploads) Grundsätzlich muss eine Karriere-Webseite heute mobiloptimiert sein, d.h. für die Nutzung von mobilen Endgeräten (Smartphone, Pad´s, etc.) Zielgruppengerechte Inhalte zu folgenden Themen müssen vorhanden sein: was interessiert die Recruiting-Zielgruppe - was haben die Personen davon, wenn sie bei uns tätig werden? welche Benefits interessieren - nutzenorientiert argumentieren? welche Jobs bieten wir? authentische Beiträge / Videos von Personen im Unternehmen, die dieser Zielgruppe entsprechen (keine Stock-Fotos verwenden!) unterschiedliche Kommunikationskanäle anbieten (e-Mail, WhatsApp, Telefon, etc.) KPI und Kennzahlen zur Nutzung von Karriere-Webseiten analysieren und der Geschäftsleitung regelmäßig präsentieren Traffic & Reichweite (Kanalanalyse - woher kommen Nutzer:innen) Engagement & Nutzerverhalten Conversion und Bewerbungen (insbesondere Qualität der Bewerbungen) Kosten & Effizienz Employer Branding   #Karriereseite #Stellenanzeigen #Employerbranding #talentgewinnung #GainTalentsPodcast   Shownotes Links - Henner Knabenreich LinkedIn: https://www.linkedin.com/in/hknabenreich/  Webseite: https://hennerknabenreich.de/ Buch - Karriere‐Websites mit Wow!‐Effekt: https://link.springer.com/book/10.1007/978-3-658-47079-1   Links Hans-Heinz Wisotzky:  Website https://www.gaintalents.com/podcast und https://www.gaintalents.com/blog Buch: https://www.gaintalents.com/buch-die-perfekte-candidate-journey-und-experience LinkedIn https://www.linkedin.com/in/hansheinzwisotzky/ LinkedIn https://www.linkedin.com/company/gaintalents XING https://www.xing.com/profile/HansHeinz_Wisotzky/cv Facebook https://www.facebook.com/GainTalents Instagram https://www.instagram.com/gain.talents/ Youtube https://bit.ly/2GnWMFg  

Achtung (Werbung in eigener Sache):  Jetzt mein Buch "Die perfekte Candidate Journey & Experience" unter folgenden Links bestellen: https://link.springer.com/book/10.1007/978-3-662-66875-7 https://bit.ly/3KEgwDF https://amzn.to/3mbzhUO Der inhaltliche Fokus liegt auf Recruiting für mittelständische Unternehmen sowie Startups und darum, wie die Candidate Journey und deren Touchpoints so gestaltet werden können, dass eine hervorragende Candidate Experience möglich wird.   Henner Knabenreich (Recruiting Aktivist und Arbeitgebermarkenauftrittsoptimierer) Henner Knabenreich hat sich dem Kampf für eine bessere Bewerberwelt verschrieben hat. Er ist nicht nur als Recruiting Aktivist und Arbeitgebermarkenauftrittsoptimierer bekannt, sondern auch als Autor des weltweit ersten Fachbuchs über Karriere-Websites. Außerdem hat Henner eine große Leidenschaft für wirklich gutes Personalmarketing. Er gestaltet Karriereseiten, die funktionieren und Interessenten in Bewerber verwandeln. Er ist Speaker, der Klartext spricht, Coach und Sparringspartner rund um Karriereseiten, Stellenanzeigen und den gesamten Bewerbungsprozess. Außerdem teilt er sein Wissen regelmäßig als Fachbuchautor und Blogger. Mit wem, wenn nicht mit Henner, sollte ich also darüber sprechen, wie Unternehmen eine richtig gute Karriere-Webseite erstellen?   Themen In der GainTalents-Podcastfolge 406 konnte ich mit Henner Knabenreich (Recruiting Aktivist und Arbeitgebermarkenauftrittsoptimierer) darüber sprechen, wie Unternehmen eine richtig gute Karriere-Webseite erstellen können. Bei Henner bedanke ich mich recht herzlich für das sehr gute Gespräch und für die vielen guten Tipps zum Thema.  Was gibt es beim Aufbau einer richtig guten Karriere-Webseite zu beachten? Investitionen in eine Karriere Webseite ist eine Investition in eine Bewerbungsarchitektur! 3 Kernfunktionen müssen Karriere-Webseiten erfüllen: Darstellung als attraktiver Arbeitgeber Stellenanzeigen darstellen (prominenter Link auf der Homepage! der Unternehmenswebseite) Bewerbungsprozess - schlank und einfach halten (keine aufwendigen Uploads) Grundsätzlich muss eine Karriere-Webseite heute mobiloptimiert sein, d.h. für die Nutzung von mobilen Endgeräten (Smartphone, Pad´s, etc.) Zielgruppengerechte Inhalte zu folgenden Themen müssen vorhanden sein: was interessiert die Recruiting-Zielgruppe - was haben die Personen davon, wenn sie bei uns tätig werden? welche Benefits interessieren - nutzenorientiert argumentieren? welche Jobs bieten wir? authentische Beiträge / Videos von Personen im Unternehmen, die dieser Zielgruppe entsprechen (keine Stock-Fotos verwenden!) unterschiedliche Kommunikationskanäle anbieten (e-Mail, WhatsApp, Telefon, etc.) KPI und Kennzahlen zur Nutzung von Karriere-Webseiten analysieren und der Geschäftsleitung regelmäßig präsentieren Traffic & Reichweite (Kanalanalyse - woher kommen Nutzer:innen) Engagement & Nutzerverhalten Conversion und Bewerbungen (insbesondere Qualität der Bewerbungen) Kosten & Effizienz Employer Branding   #Karriereseite #Stellenanzeigen #Employerbranding #talentgewinnung #GainTalentsPodcast   Shownotes Links - Henner Knabenreich LinkedIn: https://www.linkedin.com/in/hknabenreich/  Webseite: https://hennerknabenreich.de/ Buch - Karriere‐Websites mit Wow!‐Effekt: https://link.springer.com/book/10.1007/978-3-658-47079-1   Links Hans-Heinz Wisotzky:  Website https://www.gaintalents.com/podcast und https://www.gaintalents.com/blog Buch: https://www.gaintalents.com/buch-die-perfekte-candidate-journey-und-experience LinkedIn https://www.linkedin.com/in/hansheinzwisotzky/ LinkedIn https://www.linkedin.com/company/gaintalents XING https://www.xing.com/profile/HansHeinz_Wisotzky/cv Facebook https://www.facebook.com/GainTalents Instagram https://www.instagram.com/gain.talents/ Youtube https://bit.ly/2GnWMFg  

SummaryIn this episode of the Pozcast, host Rhona Pierce speaks with Blair Bennett, Senior Vice President of Talent Acquisition at PepsiCo. They discuss the evolving landscape of talent acquisition, the importance of employer branding, and how technology is reshaping recruitment processes. Blair shares insights from her career journey, emphasizing the significance of innovation, candidate experience, and internal mobility within organizations. The conversation also touches on leadership strategies and the value of taking risks in one's career.Takeaways- Blair Bennett leads the Global Talent Acquisition function at PepsiCo.- Her career transitioned from political consulting to executive search.- Innovation is a key pillar of PepsiCo's employer brand.- Candidate feedback is collected at multiple points in the hiring process.- PepsiCo emphasizes internal mobility and employee development.- Technology is leveraged to enhance recruitment processes.- Strategic thinking is essential for talent acquisition leaders.- Taking risks is crucial for career growth and success.- Leadership should encourage teams to take risks and learn from failures.- Finding specific mentors can be more beneficial than seeking many. Chapters 00:00 Introduction to Talent Acquisition Innovations03:02 Blair Bennett's Journey in Talent Acquisition06:12 Leveraging Employer Brand at PepsiCo09:12 Enhancing Candidate Experience and Feedback11:57 Internal Mobility and Employee Development14:48 The Role of Technology in Talent Acquisition18:01 Leadership Insights and Career Advice      

Episode Notes In this episode of Talent Experience Live, we dive into the latest findings from Phenom's 2025 State of Candidate Experience Report, uncovering what today's job seekers expect — and where employers are falling short. Our analysis of Fortune 500 companies across 14 industries reveals a striking gap: while many organizations have upgraded their career site technology, few have mastered the art of hyper-personalization — using AI to tailor content, job recommendations, engagement strategies, and more to each candidate's unique profile and behavior. Join us to hear what's trending up, where companies are lagging behind, and how generative AI is changing the game for attracting, engaging, and converting candidates. Whether you're a Fortune 500 leader or a growing organization, this episode is for you. Get notified for all upcoming TXL episodes here: https://info.phenom.com/talent-experience-show-subscribe/

Is AI damaging candidate experience? How do we implement AI effectively and compliantly in our talent teams? Lots to discuss in today's episode with Jennifer Gabrielle-Chapman!

SummaryIn this episode of the Pozcast, host Rona Pierce engages with Jackye Clayton, a TA leader and founder of People Puzzles, discussing the complexities of trust in HR, the challenges of implementing HR tech, and the evolving role of AI in the industry. They explore the benefits of peer-to-peer mentoring in career transitions and the contradictions in traditional career advice, emphasizing the importance of community and networking in navigating these changes. Takeaways- Trust issues in HR stem from a lack of transparency.- Change is inherently difficult, especially in organizations.- AI should enhance efficiency, not create new problems.- Peer-to-peer mentoring offers valuable insights and shared experiences.- Organizations often prioritize speed over candidate experience.- AI tools are competing against each other in the hiring process.- Your online persona is as important as your resume.- Imposter syndrome can indicate that you are actually doing the work.- Community support is crucial during career transitions. Chapters 00:00 Introduction to thePOZcast and Guest Introduction00:58 Trust Issues in HR and Tech02:53 Challenges in HR Tech Implementation06:12 The Role of AI in HR08:55 Peer-to-Peer Mentoring in Career Transitions09:49 Contradictions in Career Advice15:08 Quick Fire Questions and Final Thoughts Networking is essential in a rapidly changing job market.    

Ready to take your executive search firm to the next level? In this can't-miss Industry Spotlight episode, host Kortney Harmon sits down with powerhouse Brent Orsuga—founder of Pinnacle Growth Advisors—to unpack the bold strategies and mindsets driving exceptional results in executive search.Key takeaways for executive search leaders:- From Recruiter to Trusted Advisor: Brent breaks down the difference between being an "influencer" and a true person of influence, sharing how to create real marketplace value and foster deeper client trust.- High-Performing Team Dynamics: Learn Brent's approach to metrics, accountability, and building teams that consistently deliver quality over quantity—moving beyond outdated call times to results-driven presentations.- Bullseye Hiring in 2025: Discover how elite firms are helping clients "upgrade" their talent rosters, and why being a specialist (not a generalist) is critical in today's market.- The Power of Pipeline Control: Brent reveals why having more top-caliber candidates than you think you need—and detaching from individual outcomes—leads to long-term, sustainable success.Is your brand positioning you as a partner or just another vendor? Are you relying on AI as a shortcut—or mastering the human elements tech can never replace?Listen now to get actionable insights and rethink what it takes to win big in executive search!_________________Follow Brent on LinkedIn: LinkedIn | Brent OrsugaWant to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

Summary:In this episode of #thePOZcast, host Rona Pierce speaks with Matt Lavery, Director of Global Sourcing, Recruiting, and Onboarding at UPS. They discuss Matt's journey from a seasonal handler to a leadership role, the impact of AI and automation on hiring processes, and the importance of internal mobility and career progression within UPS. Matt shares insights on enhancing candidate experience, ethical considerations in AI usage, and valuable leadership lessons learned throughout his career.Takeaways- Matt Lavery's journey at UPS showcases the value of internal mobility.- AI and automation have significantly improved the hiring process at UPS.- Speed and transparency are key factors in candidate experience.- Understanding the problem is crucial before implementing AI solutions.- Leadership involves providing clarity and empowering teams.- UPS hires around 200,000 people annually, especially during peak seasons.- NPS scores indicate high candidate satisfaction with the hiring process.- Internal mobility pathways are essential for employee retention.- Technology can enhance the candidate experience and streamline processes.- Change management requires careful planning and communication. Chapters00:00 Introduction to the POScast and Guest Background01:21 Matt Lavery's Journey at UPS03:58 The Impact of AI and Automation on Hiring10:21 Enhancing Candidate Experience through Technology13:42 Internal Mobility and Career Progression at UPS17:50 Lessons Learned in Implementing AI in Hiring20:30 Leadership Insights and Hiring Myths22:12 Proud Moments and Closing Thoughts    

Candidate Experience sucks right now. That's it. That's the show.   If you think back to 2021, when the job market was on fire, it was top of mind for everyone. Not just LinkedIn think pieces, but companies poured lots of time and effort into white-glove interview interview processes.   Now that the market cooled off, so did the effort. But there's a disconnect: attracting talent isn't any easier right now. In fact, it's harder when you inadvertently cut corners.   Jeff Smith and James Hornick explain why ignoring candidate experience is costing companies big in The 10 Minute Talent Rant, Episode 111, “Candidate Experience Has Never Been Worse” Date and Time: Wednesday, May 14th at 11 am CT Add to your calendar here.   View LIVE via: LinkedIn Live (follow James Hornick for the notification) Hirewell's YouTube, Facebook, or Twitter accounts.   Replays will be available via Hirewell Talent Insights.

Unlock fresh perspectives on modern executive search operations in this can't-miss episode of The Full Desk Experience. Designed for executive search leaders, owners, and director-level decision makers, this conversation with Vaughn Emery, VP of Revenue Growth at Duffy Group, dives deep into the strategies powering next-level growth in today's recruiting landscape.Key insights include:The Duffy Group's unique, research-driven executive search model that builds deep, mission-aligned partnerships with clients.Transforming sales and process frameworks to balance consistency with flexibility, while keeping teams accountable—without micromanaging.The essential role of technology and AI in modern search, and why the human touch remains irreplaceable for quality outcomes.Tracking overlooked KPIs, like cost-to-hire and post-placement success, for smarter, client-focused results.Executive-level approaches to succession planning and long-term client value creation.Are you future-proofing your processes, or has your tried-and-true approach hit its ceiling? How much will AI truly change the game for executive search, and where is the human element irreplaceable?Press play now to hear first-hand strategies and practical wisdom you can use to elevate your search firm's success._________________Tools mentioned in this episode:Crelate – Mentioned as both the company the host is from (Kortney Harmon, Director of Industry Relations at Crelate) and the platform behind the podcast.Crelate Copilot – Crelate's AI assistant (“Copilot brings you recruiter intelligence…”)._________________Follow Vaughn on LinkedIn: https://www.linkedin.com/in/vaughnemery1/Want to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

Looking to break through to your next revenue milestone or sharpen your firm's competitive edge? This episode is a must-listen for executive search leaders, owners, and directors ready to thrive—not just survive—in 2025.Key takeaways:AI as a Game-Changer: Hear how integrating AI thoughtfully (while keeping humans in the driver's seat) is reshaping the entire talent pipeline—without sacrificing the personal touch that defines executive search.Value Propositions & Client Relationships: Discover why revisiting your firm's unique value, saying “no” to bad business, and delivering genuine consultative partnership is critical to growth and differentiation.Metrics that Matter: Learn how top firms rely on clear ratios and KPIs to predict sustainable growth and quickly course-correct, ensuring consistent, high-quality performance across the board.Resilience & Adaptability: Get insider perspectives on operational pivots, team optimization, and bringing new talent into the business—especially during turbulent markets.Questions to ponder: Can AI ever fully replicate the intuition of a seasoned recruiter? What risks (or rewards) come from walking away from legacy clients or underperforming business models?Tune in for actionable strategies, candid war stories, and fresh perspectives to help your firm stand out—and scale up. Listen now!_________________About the Panelists:Todd Dawson began his professional career in law enforcement for 7 years and then nearly 7 years in insurance investigation prior to becoming a recruiting in 1985. Todd ran a successful insurance desk for 20 years and purchased the MRI franchise in 2002 from the office founder. During Todd's career with MRI, he was recognized as an MRI Regional winner 7 times, MRI National Account Executive of the Decade for the 90's, MRI CSAM of the Year in 1998 and MRI Lifetime Achievement Award in 2017. Todd's office was recognized as a Top 10 Office of the Year at MRI each of the office's last 2 years as an MRI franchise office. Todd is currently the Legal Practice Leader for WBP.Jen Meyer brings over 28 years of expertise in the search and recruitment industry. Before becoming a part of Govig & Associates, she served as the president and co-founder of North Coast ExecuSearch, Inc. for more than 13 years. Throughout her career, she has collaborated with a diverse array of organizations across various industries and scales, with notable focus on VP/C-Suite roles for firms under private equity ownership. Her impact has even propelled certain entities to double in size and achieve a revenue of over $1 billion. Recognized for her unwavering dedication and philanthropic endeavors, Jennifer is particularly esteemed for her role in mentoring top talents, nurturing their growth, and cultivating long-lasting business relationships that yield mutual benefits. Her resolute commitment to her profession and the industry ensures exceptional outcomes for all involved.Brian Kirlik is a forward-thinking talent strategist who believes the entire hiring system is fundamentally broken—on both the candidate and employer sides. Throughout his career, Brian has observed that while candidates lament the lengthy and frustrating application process, companies simultaneously complain of a weak talent pipeline. He sees this disconnect as both sides talking past each other, perpetuating the very problems they hope to solve. Determined to break the cycle, Brian is reshaping the way organizations and individuals approach hiring. He's a strong advocate for the transformative power of AI, believing it holds the key to connecting talent with opportunity on demand and in real time. But for Brian, the real solution lies at the intersection of innovation and empathy: boldly implementing AI while keeping the human element firmly in the driver's seat. He is committed to finding that balance, confident that with the right approach, both companies and candidates will benefit—and the future of work will be brighter for all._________________Tools mentioned in this episode:ChatGPT – Directly mentioned by Jen Meyer as one of the AI tools they use internally.Perplexity – Also specifically mentioned by Jen Meyer as a tool they use for research and summarization.Crelate – Mentioned as the team's ATS (Applicant Tracking System), with specific reference to “Crelate Co-Pilot,” their AI assistant for recruiters.LinkedIn – Referenced multiple times as a social platform for business development, recruiting, posting, and networking.Claude – Briefly mentioned by Kortney Harmon as a favorite AI platform especially for generating content and handling projects._________________Follow Jen on LinkedIn: https://www.linkedin.com/in/jmeyergovig/Follow Brian on LinkedIn: https://www.linkedin.com/in/briankirlik/Follow Todd on LinkedIn: https://www.linkedin.com/in/dawsontodd/Want to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

LIVE from Transform 2025! Video: We are proud to share Adam Posner's panel, Future-Proofing Talent Acquisition: Elevating the Candidate Experience Featuring: Ariana Moon, VP, Talent Planning & Acquisition, Greenhouse Software Cori Faro, VP, Talent Acquisition, Okta Panel Description: In today's competitive talent market, a strong candidate experience is no longer a nice-to-have—it's a business imperative. Every interaction, from the first touchpoint on your career site to onboarding and beyond, shapes how candidates perceive your company and influence their decision to join. This panel brings together TA leaders to explore how organizations can design an engaging, transparent, and inclusive candidate experience. Attendees will gain insights into strategies for personalizing the hiring process, reducing friction, and ensuring that every candidate—whether hired or not—walks away with a positive impression of the company. Key Takeaways: Best practices for delivering a seamless, engaging candidate experience. How to leverage automation and AI without losing the human touch. Strategies to ensure transparency, fairness, and inclusivity in hiring. The impact of employer branding on candidate perception and long-term talent attraction. The Future of Hiring – Live from Transform 2025 Live from Transform 2025, we're bringing you an exclusive podcast series packed with insights from some of the brightest minds in hiring, talent strategy, and workforce transformation! In this series, we've got incredible guests from Okta, Tubi, Edelman, Greenhouse, Findem, and more, sharing how top organizations are rethinking hiring, culture, and talent acquisition in today's fast-changing world. Greenhouse combines a structured, data-driven hiring approach with AI-embedded workflows that empower recruiters to focus on strategic, high-impact work. From sourcing top talent to personalizing the candidate experience, Greenhouse streamlines and optimizes the entire hiring process. This ensures that every hire is the right hire—eliminating bias, creating fairness, and helping teams make smarter, faster decisions. Over 7,500 companies, including HubSpot, Duolingo, and J.D. Power, trust Greenhouse to build better teams and turn talent into a strategic advantage. Want to learn how today's top companies are winning the talent game? Tune in now and visit Greenhouse.com to transform the way you hire. Thanks for listening. Please follow us on Instagram @NHPTalent and X @AdamJPosner. Visit www.thePOZcast.com for all episodes.

MITIGATION STRATEGIES VS FAKE JOB CANDIDATES   Reports of fraudulent job applications are on the rise. A globalised internet, universal job insecurity and the reduction of friction provided by technology innovation from EasyApply to AI-powered mass personalisation, is a producing a perfect storm which is overwhelming recruitment teams.   As these trends accelerate, we can expect the volume and sophistication of fake job applications to likewise increase. Let's talk about the techniques job candidates are using and what counter measures employers are thinking about to ensure only authentic, honest candidates get through to process.   We will explore:   - What do we categorise as fraudulent? - What types of candidate fraud can we describe? - What is our current mechanism of mitigation? - Detect or Deter? - How do we ensure Candidate Experience, whilst protecting employers interests? - Is the best way to change our talent attraction approach (i.e stop advertising) or can there be another solution? - Using tech to fight agains tech - What are the most fraud-proof assessment techniques - How to balance between security vs efficiency? - What skills does a recruiter need to be good at fraud mitigation? - What do hiring managers needs to do to become good at fraud mitigation? - What types of assessment are no longer viable? - What are the long term implications for talent acquisition?   All this and more as we dive into the world of recruiting and the job search in 2025   We are on Friday 25th April, 2pm BST   Register by clicking the green button and follow the channel here (recommended)       Ep303 is sponsored by our friends at BrightHire   BrightHire is the leader in Interview Intelligence trusted by the world's fastest growing companies: Canva, Ramp, Toast, Axon, Zapier, Vercel, Klaviyo, Rippling, Attentive, HighTouch, Groq, Navan, and 000s more. Not just another note-taking tool, BrightHire's end-to-end AI platform is transforming how our clients hire — delivering substantial hiring efficiency and consistently raising the bar on quality.   “BrightHire has elevated both the quality and speed of our hiring process” - Tony James, Talent Acquisition Partner at AlphaSense   Discover why market-leaders call BrightHire a game-changer for how they hire.   If you schedule a demo with our team next week, and mention Hung sent you, we'll send you a $50 eGift.

In this episode, Nolan Church and Kelli Dragovich interview Troy Sultan who shares his journey from Google to founding Guide, an AI-powered recruiting coordination platform. Sultan challenges traditional recruiting assumptions, arguing modern candidates prefer transparency, speed, and self-service options that let them control their hiring experience.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to https://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/hereticsKEEP UP WITH TROY, NOLAN + KELLI ON LINKEDINTroy: https://www.linkedin.com/in/troysultan/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—LINKSGuide: https://www.guide.co/—TIMESTAMPS:(00:00) Intro(01:10) Troy's Exit from Google(01:44) The Cookie-Based Sales Strategy(02:54) Resource vs. Gem(03:33) Product vs. Go-to-Market Lessons(05:23) Selling to Gem(07:31) The Acquisition Strategy(09:25) Working with Brokers(11:46) Marketing to HR Leaders(14:05) Sponsor: Planful | Metaview(17:05) The Value of Candidate Experience(19:42) Company Priorities vs. Actions(22:20) Guide: AI-Powered Recruiting Coordination(24:35) AI Adoption Challenges(26:18) Authors vs. Editors Framework(27:44) How Aria Works(30:18) World-Class Candidate Experience(31:31) The Self-Service Revolution(34:03) Customer Industries and Use Cases(37:20) Human Experience Across Job Types(40:03) The Cultural Shift to Self-Service(42:47) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

This week on Tapod we catch up with Eileen Kovalsky – Talent Acquisition Visionary, Senior Director, Client Success & Advocacy @Paradox and former Head of Candidate Experience at one of the largest car manufacturers in the world. From one of the original members of LinkedIn (she still has the t-shirt) to life in the AI world, Eileen talks us through all aspects of the candidate process and transformation with a focus on how to do things better. It's a fascinating discussion and one that adds real value to TA & AI Thanks so much to Paradox for partnering with us for April  ‘The day you sign the contract for new tech is the day you should start socialising…' 

In the latest replay form the Jobsync Recruitment Marketing Rountable Kevin Grossman from the CANDIES joins the gang along with some TA pros to talk all things candidate experience.

Join CXR's Chris Hoyt (he/him) and Gerry Crispin as they connect with Doug Berg and Elaine Orler of Match2. They'll chat about the story behind Match2 and how the solution is working to change the way candidates interact with jobs.

In this episode, Amir Bormand is joined by Kate Esterman, Director of Global Talent Acquisition at Integral Ad Science. Together, they dive deep into the ever-evolving landscape of candidate experience, discussing how market shifts—from candidate-driven to client-driven—impact the way companies engage talent. Kate shares actionable strategies, real-world examples, and her perspective on balancing high-touch human interactions with the scalability of automation, all while maintaining a standout candidate journey. Whether you're scaling your TA team, facing hiring freezes, or juggling high-volume hiring demands, this conversation is packed with valuable insights for anyone passionate about elevating talent experiences. Key Takeaways: Consistency is Key: Regardless of market conditions, ensure candidates walk away wanting to work with your company—even if they don't get the job. Communication First: Regular, transparent communication can't be skipped. A simple follow-up message goes a long way, especially when bandwidth is tight. Leverage the Whole Organization: Activate your employees as brand ambassadors and referrers—especially valuable in tight-knit or small markets. Be Transparent Early: Set expectations around compensation, timelines, and processes upfront to minimize surprises and drive offer acceptances. Personalized Automation: Automation tools are helpful but should never feel robotic—infuse human touch into every automated message. Think Long-Term: Build your CRM and talent community today for tomorrow's hires. Candidate experiences linger far beyond the immediate role. Timestamped Highlights: [00:01:00] Kate introduces IAS and their work partnering with major platforms like TikTok & YouTube. [00:02:08] How market swings—from candidate-driven to surplus talent—impact candidate experience. [00:03:50] Resource constraints and bandwidth challenges: why both hiring booms and slowdowns affect communication gaps. [00:05:30] Creative solutions: How IAS doubled referral bonuses and engaged employees as recruiters in niche markets like Dublin. [00:08:00] Speed, flexibility, and upfront transparency: The pillars of a great candidate experience, regardless of market. [00:12:20] “Follow-Up Fridays”: Kate's simple yet powerful hack to prevent candidates from falling through the cracks. [00:14:00] Can GenAI and automation improve candidate experience? The fine line between efficiency and personal touch. [00:16:30] Why long-term thinking matters: Stories of candidates who declined offers but re-engaged years later. [00:22:30] How talent teams can think like marketers—keeping candidates warm through events, brand building, and community engagement. Quote Highlight: "No matter what market we're in, every candidate should walk away wanting to work for your company—whether they got the offer or not." – Kate Esterman Connect with Kate: LinkedIn: https://www.linkedin.com/in/recruitertech

Join CXR's Chris Hoyt (he/him) and Spectrum's Laura Fields (she/her) as they discuss assessments and candidate experience. Laura will share her experience with campaigns for retargeting applicants who withdrew from the process at the step of taking an assessment.

Recruiting is rough right now. Job seekers are frustrated, recruiters are overwhelmed, and everyone's wondering, “Is it just me, or is this whole system broken?”  In this episode, I sit down with Kiersten Smith, founder of Trap Recruiter and a 24-year recruiting veteran, to unpack the chaos.  Kiersten pulls back the curtain on what's really happening in today's job market, why recruiters are the unsung heroes of HR, and how both candidates and hiring teams can navigate this mess. Are you ready to unlock the full potential of your workforce? PI empowers organizations to align talent with business strategy, helping you drive results and build a culture where your people truly thrive. Transform how you hire, engage, and lead—visit predictiveindex.com to learn how you can create meaningful change in your organization today! 00:02:19 - A Topic Keirsten Has Been Interested in Lately 00:05:03 - What is Happening in Today's Market? 00:10:01 - How Will the Job Market Look in the Next Year? 00:14:06 - How to Stand Out During a Hiring Process 00:23:04 - Why Does Everybody Think You Need to Beat the ATS? 00:29:14 - Using AI for Resumes or Job Searching 00:36:39 - The Biggest Inefficiencies in the TA Process Right Now 00:44:16 - How Long Should the Overall Interview Process be? 00:51:46 - What is the Most Important Part of the Candidate Experience?  00:57:03 - The One Tip Kiersten Would Give Recriuters And if you love I Hate It Here, sign up to Hebba's newsletter! It's for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/   And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content! Follow Keirsten: LinkedIn: https://www.linkedin.com/in/traprecruiter/ Follow Hebba:  YouTube: https://www.youtube.com/@ihateit-here/videos LinkedIn: https://linkedin.com/in/hebba-youssef Twitter: https://twitter.com/hebbamyoussef

We delve into innovative talent acquisition strategies to help you stay ahead in the competitive world of recruitment. In this weeks episode, we'll explore the transformative shift in first impressions, the role of technology and AI in recruitment, and strategies to harness unconventional talent sources. Discover how to differentiate your approach, optimize your tools, and embrace new methodologies for successful talent acquisition. Don't miss out on our upcoming Executive Search Virtual Conference on March 20th, and be sure to follow along with this weeks episode for a wealth of resources, including ebooks and links to dynamic recruitment strategies. Let's dive beyond the search to unlock the future of hiring success.Ebooks Mentioned in this episode:4 Rs of Automation eBookMulti-Channel Touchpoint Strategy eBookSourcing Strategies eBookChatGPT eBookPodcast Mentioned:Workshop | Accelerating Success: Leveraging Automation to Scale Processes and Generate RevenueClick here to register for our next Virtual Executive and Direct Hire Search Conference on March 20th!________________Want to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

In this episode, Crystal sits down with Dr. Jeremy Moore, Dean of Students at Naropa University, who shares the unique challenges and opportunities of being an internal candidate for housing and residence roles. Our guest shares his personal stories on navigating the hiring process, receiving, and utilizing feedback, and managing the transition after not being selected. Whether you're an aspiring internal candidate or a hiring manager, this conversation offers valuable insights.

The Robyn Engelson Podcast Ever wish you had a wellness mentor with over decades of experience whispering million dollar health tips in your ear? That's exactly what you will get each week when you tune into The Robyn Engelson Podcast. I'm your host–a sought after autoimmune and wellness expert, corporate drop-out turned serial entrepreneur, and lifestyle transformer. Each week, I'll be bringing you inspiring guests, insights, and mindset tools to empower you to be energized, compress time, and start living instead of existing.    The Candidate Experience   Navigating Hiring, Leadership, and Energy in the Workplace   Hiring is like finding your ultimate Galentine's squad.   Tune in for this insightful conversation on why the candidate experience matters, how leadership shapes hiring, and the role energy plays in attracting top talent.   Gain Insight On: ✅ How leadership impacts the hiring process ✅ The importance of energy in attracting and retaining talent ✅ Strategies to create a seamless and engaging candidate experience   We are bringing Galentine's Day energy into hiring—because candidates deserve to feel valued, supported, and wanted.   As an energy solution coach, my mission is to help leaders optimize their energy, mindset, and strategy to create thriving teams and businesses.   By aligning leadership with intentional hiring practices, you can build a workplace that fosters engagement, innovation, and success.   BIO Lauren Bencekovich is the founder of Lauren Recruiting Group, LLC, a boutique healthcare recruiting firm that matches outstanding leaders with prominent healthcare organizations. After gaining over a decade of experience in healthcare recruiting, Lauren decided to strike out on her own so that she could support hospitals and healthcare leaders at a new level. With Lauren Recruiting Group, she is able to offer a focused, efficient, and personalized recruitment experience that is tailored to the unique needs of hospitals and healthcare organizations.   Lauren holds a BS in Business Administration and an MBA in Executive Leadership. After 15 years in the business, she also has an extensive industry network that she leverages to connect talented leaders with right-fit healthcare leadership teams. She loves knowing that she is making a difference by placing experienced, talented leaders who are driving excellence in patient care at preeminent healthcare organizations.   Outside of work, Lauren loves travel, art, learning, and spending time with her family and pets. She lives in Sarasota, FL and enjoys exploring local beaches and soaking up the sun with her husband and their 5 boys, 2 spoiled Aussies, and 1 fat cat. CONNECT WITH LAUREN BENCEKOVICH ▶LinkedIn: www.linkedin.com/in/lauren-bencekovich/      BUSINESS RESOURCES ▶Your ticket to Freedom

How many interviews is too many? Is a work assignment appropriate for the role you're filling? Host Amber Clayton sits down with Nicole Belyna, Director of Talent Acquisition & Inclusion at SHRM, to answer these and other HR questions about the recruiting process. Learn ways to make job descriptions and your organization's digital presence stand out to quality applicants. Plus, get tips for ensuring a positive experience for prospective employees while gathering the insights you need to make the right hiring decision.

Adam Ward (founding partner, Growth by Design) discusses the current landscape of executive hiring in people/talent roles, particularly the prevalence of "pocket listings" - positions filled through private networks rather than public postings. He offers insights into what CEOs value in people leaders (business-driven mindset, operational excellence), how candidates can effectively navigate professional networks, and the importance of structured hiring processes. *Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.—

00:00 The Evolution of Recruiting02:43 Transitioning to In-House Recruiting04:37 Navigating Corporate Culture and Challenges06:48 The Role of Candidate Experience08:43 Assessing Candidates: A vs. B Players10:00 Curiosity as a Key Trait in Recruiting12:13 The Birth of Honet and Interview Intelligence17:50 Taking the Leap: From Employee to Entrepreneur20:26 Navigating the Interview Intelligence Landscape25:24 The Role of AI in Recruitment30:50 Innovating the Hiring Process35:12 Life Transition: From Urban to Tropical40:13 Defining Success in Personal and Professional Life

00:00 Introduction to Adam Posner's Journey03:00 Challenges in Talent Acquisition05:58 Redefining Company Culture08:46 The Role of Podcasts in Recruitment11:48 Case Studies of Successful Podcasts17:56 Creating Engaging Content for Candidates25:11 Building a Podcast Strategy29:49 Evaluating Podcast Success and ROI

In this uproarious episode of the Chad and Cheese Podcast, our dynamic duo, Joel and Chad, dive into their holiday escapades—think less about eggnog and more about egg on their faces from last year's predictions. They gleefully dissect their 2024 forecasts, celebrating the rare victories and lamenting the epic fails with the finesse of a stand-up comedian bombing on stage. They then throw the mic to some guests: Matt Lavery, Global Director of Sourcing, Recruiting & Onboarding at UPS  Emi Beredugo, Sr. Level Recruiter Lars Schmidt, Found, CEO at Amplify Talent Rebecca Volpano, VP of Product Marketing at Cielo  Sean “Teddy” Behr, CEO @ Fountain  Stephen McGrath, Product Experience Manager at Poetry AND our favorite Scot 3 years running Tim Meehan, Principal @ Talent River Consulting J.T. O'Donnel,  Founder / CEO at Work it Daily Each bravely offers their crystal ball takes for 2025, proving that diversity in thought might just save us from another year of looking like fools. The chat veers into the ever-evolving world of recruitment, where automation and AI are the new cool kids on the block, turning the job hunt into something from a sci-fi flick. They ponder the future of work, asking if resumes will go the way of the dodo, replaced by digital dossiers or perhaps just a well-timed TikTok dance. Among the 2025 predictions: a parade of IPOs, European startups becoming the new Silicon Valley, and programmatic ad spending shifting like sands in an hourglass. In the end, it's all about adapting to tech that's moving faster than your grandpa at an all-you-can-eat buffet, and meeting the job seekers' expectations, which are now as high as Cheese's hair on a good day. Tune in for laughs, learning, and maybe a little life-changing tech talk. 00:00 - Welcome Back and Holiday Reflections 03:01 - 2024 Predictions Recap 05:56 - Guest Predictions for 2025 26:30 - Lars Schmidt 28:06 - The Future of Work: Automation and AI 29:52 - The Role of Technology in Hiring 36:06 - Automation in Recruitment: Perspectives from Industry Leaders 41:06 - Candidate Experience and the Evolution of Hiring Practices 44:00 - The Death of the Resume: A New Era in Job Applications 47:01 - Predictions for 2025: IPOs and Market Trends 51:56 - The Future of European Startups 54:55 - Programmatic Ad Spending: Trends and Predictions

The performance of a company is linked to the quality of its employees. However, a faulty interview process can unbalance the equation for success in frequently undetected ways. In this episode of the Cornell Keynotes podcast from eCornell, JR Keller, associate professor of human resource studies at the Cornell ILR School, joins host Chris Wofford to explore five ways to create a better experience for candidates and interviewers:Reduce anxietyValue the candidate's timeUse quality, targeted prompts and questionsEnsure consistencyDevelop an evaluation planAdditional topics in this episode include:“Good hire” ratesExpectation managementConsistent small talkPerformance-predicting interview questionsLazy interview questionsInternal vs. external candidatesStructured interviewsVideo interviewing with AI pluginsDid you enjoy this episode of the Cornell Keynotes podcast? Watch the full Keynote.Check out a previous episode with JR Keller about hiring internally: How to Mobilize Your Internal Top Talent.Learn more in eCornell's online human resources programs, including the Diversity, Equity, and Inclusion: Building a Diverse Workforce certificate authored by JR Keller.Follow eCornell on Facebook, Instagram, LinkedIn, TikTok, and X.  Follow eCornell on Facebook, Instagram, LinkedIn, TikTok, and X.

For years, a candidate experience that delivers truly personalized feedback at scale has been an unattainable dream for talent acquisition teams. Candidates have always wanted tailored feedback, advice, and the opportunity to ask questions, but the sheer volume of applications has made this impossible So, is AI now revolutionizing the candidate experience and finally making mass personalization a reality? What does it take to create an ethical, transparent system that provides candidates with two-way interactions and personalized feedback, all while improving efficiency and reducing workload for TA teams? My guest this week is Sam Dhesi, CEO of Popp AI. Despite only being 18 months old, Popp AI is already partnering with FTSE 100 companies and global staffing organizations. In our conversation, Sam shares real-world results on how AI enables conversational assessment, provides personalized candidate feedback, drives engagement, and vastly improves hiring efficiency. In the interview, we discuss: How AI is changing the way employers interact with assess candidates Building in an ethically and responsible way The importance of human oversight and explainability Delivering constructive personalized feedback at scale Facilitating mass candidate engagement Using assessment via conversational AI as a replacement for the resume Which employers are doing all of this well, and what tangible results have they achieved What does the future look like? Where will hiring be in five years time? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Kevin:00:00 Introduction to the Future of Talent02:56 The Evolution of Recruiting Technology05:45 The Role of Marketing in Recruitment09:06 AI's Impact on Recruitment12:04 The Future of Recruiters in an AI World15:02 The Human Element in Recruitment17:58 Closing Thoughts and Advice David:17:59 Introduction to the Podcast and Guest20:40 David Crawford's Career Journey22:09 Identifying Challenges in Talent Acquisition23:50 Building Trust and Consensus in Leadership25:14 Technology and Recruitment Processes27:38 The Role of Recruiters in Healthcare29:07 Translating Job Descriptions into Real Conversations30:33 Assessing Character and Values in Interviews31:58 Navigating Post-COVID Challenges in Recruitment33:26 Continuous Learning and Industry Engagement 

Cheryl:00:00 Introduction to Talent Resourcing and Candidate Experience02:45 Navigating Job Searches and Networking Strategies04:32 Addressing Ageism in the Workplace06:12 The Importance of Upskilling and Adaptability07:42 Integrating Business and Recruitment Strategies10:14 Leveraging Technology in Recruitment12:06 Fostering a Humane Organization and Talent Access  Mark: 12:10 The Evolution of the Podcast14:54 Hiring for Attitude vs. Skills18:17 The Importance of Diversity in Hiring21:07 Identifying Talent and Attitude23:53 Interview Techniques and Candidate Assessment27:13 The Impact of Political Climate on Hiring30:06 Conclusion and Key Takeaways

Rachel: Chapters 00:00 Introduction and Conference Insights03:05 Career Journey and Transition to Recruiting05:56 Automation in Talent Acquisition at 7-Eleven08:57 Meeting Candidates Where They Are11:47 Leveraging Technology for Recruitment14:53 Assessing Character and Cultural Fit18:07 Team Dynamics and Leadership Insights  Jason: 18:08 Introduction and Background21:12 The Evolution of Talent Acquisition Technology24:03 Embracing AI in Recruitment27:01 Measuring Candidate Experience30:11 Quality of Hire and Onboarding Challenges33:11 Future of Talent Acquisition and Closing Thoughts

ChaptersRon:00:00 Introduction to Disability Inclusion and Accessibility02:57 The Journey to Championing Disability Inclusion06:05 Personal Stories and Their Impact on Inclusion09:00 Creating an Inclusive Workplace Culture11:56 Best Practices for Organizations of All Sizes14:49 Data-Driven Decisions in Talent Acquisition17:51 The Future of Recruiting and AI's RoleKevin17:55 Introduction to Candidate Experience Research20:42 The Importance of Candidate Experience23:51 Understanding Resentment in Candidate Experience26:54 Enhancing the Interview Process29:42 Impact of the Pandemic on Candidate Experience32:39 Looking Ahead: Trends for 2025

Improving the candidate experience has been a perpetual goal in recruiting. Despite the best intentions, the improvement process's effectiveness still ebbs and flows with the changes in supply and demand in the labor market. However, are things finally about to change? Ever since the exponential acceleration in the development of AI, I've been excited about the possibility of technology delivering a genuinely personalized candidate experience at scale. So, what does this vision look like? Which elements are already possible, and what do TA leaders need to do to make it a reality? My guest this week is Don Tomlinson, CTO at Daxtra. In our conversation, Don gives us a refreshingly pragmatic view of the AI use cases that can combine to build a personalized candidate experience and highlights pitfalls and dangers to be aware of. In the interview, we discuss: Using AI to diversify talent pools Taking out the background noise Personalizing the candidate's experience in real-time Bespoke communication at scale Automatically tailoring the hiring process to individual circumstances. Transparency The dangers of losing the human touch Efficiencies, investment, and ROI Build vs Buy, Core Vs Complementary AI self-auditing to improve strategy and process What will the future look like? Follow this podcast on Apple Podcasts.

In this engaging conversation, Adam Posner speaks with Lydia Wu about the evolving landscape of HR technology, the challenges HR professionals face, and the importance of strategic partnerships within organizations. They discuss the impact of remote work, the role of data analytics and AI, and the critical need for enhancing candidate experience in recruitment. Lydia shares insights on the necessity of prioritizing hiring processes and the future trends in HR tech, emphasizing the balance between business needs and employee well-being. From consulting with big names like Accenture and Deloitte to driving innovation at Panasonic, Lydia Wu brings a treasure trove of knowledge in HR Technology and People Analytics. At the helm of AI product development and a thought leader on the future of work, Lydia is your real-talk bff on all things HR Tech. Don't miss her insights and engaging stories in her popular channel: Oops, Did I Think That Out Loud? Follow Lydia on LinkedIn Here: https://www.linkedin.com/mynetwork/discovery-see-all/?usecase=PEOPLE_FOLLOWS&followMember=lydiaywu Follow DataDriven for practical analytics tips and insights here: https://hireroad.com/datadriven We thank HireRoad for supporting these episodes of #thePOZcast at HR Tech 2024, Las Vegas! HireRoad is a leading global HR solutions provider spanning recruitment, onboarding, learning, and analytics software. Driven by PeopleInsight by HireRoad, our best-in-class people analytics solution, we unify disparate HR datasets to provide businesses with actionable insights within a record five days. Our mission is to help our customers maximize the impact of their HR technology through a deeper understanding and optimization of their most significant investment– their people. HireRoad empowers HR teams through data-driven insights, customized support from our team of experts, and a transparent, cost-effective approach to meet companies where they are at in their people data journey. For more, please visit hireroad.com/poz. Thanks for listening. Please follow us on Instagram @NHPTalent and X @AdamJPosner. For more, please visit www.thePOZcast.com. Takeaways - HR is evolving from a policing role to a strategic partner. - The pandemic highlighted the importance of HR in business. - Many HR professionals are struggling with ROI on their initiatives. - Data architecture in HR is often poorly structured. - AI is being overhyped and misused in the industry. - Candidate experience is lagging behind consumer expectations. - Hiring processes need to be prioritized by leadership. - HR professionals often lack a strong data background. - The future of HR tech will require a balance between technology and human touch.

00:00 Introduction to Employee and HR Tech Landscape03:12 The Role of HR in Recruitment Technology05:55 Challenges in Balancing Tech and People09:11 Effective Communication in Recruitment Processes11:53 Feedback and Candidate Experience15:10 The Future of HR Tech and AI17:55 Engagement Strategies in a Hybrid Work Environment