American baseball player
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Hosted by Aaron Thompson
Hosted by Aaron Thompson
7 episodes with Aaron Thompson
4 episodes with Aaron Thompson
3 episodes with Aaron Thompson
7 episodes with Aaron Thompson
2 episodes with Aaron Thompson
3 episodes with Aaron Thompson
6 episodes with Aaron Thompson
On this week's episode of No Substitutes, we are joined by Aaron Thompson, AKA Small Hands, he talks about having a pastor father, growing up with tourettes, his love for music, how he met Owen Gray, the difference between shooting a scene and playing music, and so much more!No Substitutes was created by Lumi Ray and Christopher Kapoh-Perez0:00 Small Hands Is Just Like You!2:10 The Three Ingredients You Need To Be A Performer 6:18 The Biggest Lesson Small Hands Has Learned In His Career8:10 Dealing With Nerves Performing vs Playing Live Music8:50 How Small Hands Met Owen Gray12:10 People Who Have Helped Small Hands Grow12:45 What Family Dinner Was Like For Small Hands15:40 Where Small Hands Got His Musical Taste From18:54 The Best Meal Someone Has Ever Cooked For Small Hands21:04 The Life Event That Shaped Small Hands24:40 The Weirdest Food Small Hands Has Tried25:40 What Flavor Is Small Hands26:40 What Bands Small Hands Would Want To Tour With29:05 Small Hand's Death Row Meal30:22 Working On Yourself32:45 How Being Sheltered At An Early Life Led Him To Where He Is Now 35:20 What Is More Fun, Shooting A Scene or Playing Music?36:16 What Food Small Hands Would Serve At A Dinner Based On HimselfMore Small Hands:Instagram: https://www.instagram.com/thesmallhands_X: https://x.com/thesmallhands_Band: https://www.instagram.com/softfaithmusicSpotify: https://open.spotify.com/artist/76TvRLbqtgOcAoIsBplbfz?si=uRzZYAWTTiK3LkdFwpMfvQMore No Substitutes Instagram: https://www.instagram.com/nosubstitutespod/ X: https://twitter.com/nosubstitutessMore Lumi RayInstagram: https://www.instagram.com/lumi_ray X: https://x.com/lumina_rayy (the good link)TikTok: https://www.tiktok.com/@lumiray0Crew:Show Runner: Christopher Kapoh-Perez https://www.instagram.com/kapohperezProducer: Ash Casanova https://www.instagram.com/ashcasanovacomedy/
This is a Grave Talks CLASSIC EPISODE! Aaron Thompson has spent more than twenty years exploring the paranormal through a scientific lens. Rather than dismissing any particular belief, Aaron's work weaves multiple viewpoints together, creating a refreshingly holistic vision of what lies beyond. The last time we spoke was right before the events of 2020—today, we catch up on the transformative years since and discover the groundbreaking insights he's uncovered in his relentless pursuit of understanding the afterlife. Get ready for a thought-provoking conversation that melds science, spirituality, and the mysteries of what awaits on the other side. This is Part Two of our conversation. Become a Premium Supporter of The Grave Talks Through Apple Podcasts or Patreon (http://www.patreon.com/thegravetalks) There, you will get: Access to every episode of our show, AD-FREE! Access to every episode of our show before everyone else! Other EXCLUSIVE supporter perks and more!
This is a Grave Talks CLASSIC EPISODE! Aaron Thompson has spent more than twenty years exploring the paranormal through a scientific lens. Rather than dismissing any particular belief, Aaron's work weaves multiple viewpoints together, creating a refreshingly holistic vision of what lies beyond. The last time we spoke was right before the events of 2020—today, we catch up on the transformative years since and discover the groundbreaking insights he's uncovered in his relentless pursuit of understanding the afterlife. Get ready for a thought-provoking conversation that melds science, spirituality, and the mysteries of what awaits on the other side. Become a Premium Supporter of The Grave Talks Through Apple Podcasts or Patreon (http://www.patreon.com/thegravetalks) There, you will get: Access to every episode of our show, AD-FREE! Access to every episode of our show before everyone else! Other EXCLUSIVE supporter perks and more!
On the latest edition of Kentucky Newsmakers, WKYT's Bill Bryant talks with Fayette County Public Schools Superintendant Dr. Demetrus Liggins and Council on Postsecondary Education President Dr. Aaron Thompson.
Recently, I posted a clip from Justin Zhong, the satellite leader of Sure Foundation Baptist Church – and NIFB church in Indianapolis, IN.https://www.instagram.com/p/C-bBCruy-DK/?hl=enThe comments were swarmed by NIFB congregants from churches led by leaders in that movement, such as Steven Anderson, Roger Jimenez, and, of course, Aaron Thompson and Justin Zhong.The discourse and arguments being made by this group were so silly that we just had to take a bit of time to talk about it.After recording for a podcast I co-hosted with my friends, Travis and Jackie Chappell – we took 30 minutes to have a casual off-the-cuff conversation about the insanity of the NIFB world.Jackie grew up adjacent to the NIFB – and actually went to school with Roger Jimenez – and her sister shared her experience in-depth on a past episode (https://podcasts.apple.com/us/podcast/preacher-boys-podcast/id1493726980?i=1000547637989)✖️✖️✖️Support the Show: Patreon.com/PreacherBoys✖️✖️✖️If you or someone you know has experienced abuse, visit courage365.org/need-help✖️✖️✖️CONNECT WITH THE SHOW:preacherboyspodcast.comhttps://www.youtube.com/@PreacherBoyshttps://www.facebook.com/preacherboysdoc/https://twitter.com/preacherboysdochttps://www.instagram.com/preacherboysdoc/https://www.tiktok.com/@preacherboyspodTo connect with a community that shares the Preacher Boys Podcast's mission to expose abuse in the IFB, join the OFFICIAL Preacher Boys Facebook Group: https://www.facebook.com/groups/1403898676438188/This episode is sponsored by/brought to you by BetterHelp. Give online therapy a try at betterhelp.com/PreacherBoys and get on your way to being your best self.Support this podcast at — https://redcircle.com/preacher-boys-podcast/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
Trigger warning: Child Abuse Ashley Caldwell went missing on May 28th 2017. Her family is still searching for answers. Aaron Thompson story is a wild one. She was only six. She deserves to rest in peace. Sources: https://charleyproject.org/case/ashley-brittani-caldwell https://www.kake.com/news/missing-in-kansas/missing-in-kansas-ashley-caldwell-missing-since-may-2017/article_49e36109-5d22-53f2-b76b-2156025f07eb.html https://charleyproject.org/case/aarone-thompson https://apps.colorado.gov/apps/coldcase/casedetail.html?id=3001 https://www.cbsnews.com/colorado/news/technicality-may-force-new-trial-for-man-convicted-in-daughters-disappearance/ --- Support this podcast: https://podcasters.spotify.com/pod/show/theforgottenpod/support
John Landis lands another film on the club.. it's "Three Amigos" and Comic Aaron Thompson is here to discuss it all with Host and Comedian Steve Mazan. Is this a good film? Why did it underperform? Who shines brightest? Is it a cult film? Who was it made for? All these questions and more get answered on this week's Mazan Movie Club Podcast. "Three Amigos" on IMDb Home of the Mazan Movie Club Steve Mazan on Instagram Home of Corporate Comedian Steve Mazan
Patreon supporters who give $5 a month will get an ad-free version of the show!Join our private Facebook group and Discord server!I recently spoke with hate-preachers Jonathan Shelley and Aaron Thompson about all the awful things they've said. It was disturbing. It ran very long. I'm still not sure why I did it. But I hope you find it interesting because it's not often people like this will sit down with someone like me.SPONSOR: Celebrate Independence Day by going to Butcherbox.com/friendly and enjoy your choice of bone-in chicken thighs, top sirloins, or salmon in every box for an entire year. Use code friendly60 to get an additional $20 off your first three orders! See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Patreon supporters who give $5 a month will get an ad-free version of the show! Join our private Facebook group and Discord server! I recently spoke with hate-preachers Jonathan Shelley and Aaron Thompson about all the awful things they've said. It was disturbing. It ran very long. I'm still not sure why I did it. But I hope you find it interesting because it's not often people like this will sit down with someone like me. SPONSOR: Celebrate Independence Day by going to Butcherbox.com/friendly and enjoy your choice of bone-in chicken thighs, top sirloins, or salmon in every box for an entire year. Use code friendly60 to get an additional $20 off your first three orders! Learn more about your ad choices. Visit megaphone.fm/adchoices
Send us a Text Message.Aaron Thompson (Chief Revenue Officer of SuccessCOACHING and Founder of Red Slacks) has dedicated his professional life to helping companies and CS professionals. He and Alex delve into the importance of leveraging digital technologies and data to enhance customer experience, and explore the benefits of transitioning from high touch to tech touch interactions.Topics:02:40 - The origin of the Red Slacks07:44 - Aaron's journey into customer success12:28 - Importance of hospitality experience in CS17:14 - Digital customer experience definition19:33 - Leveraging data in digital strategies26:50 - Rethinking the traditional QBR34:37 - B2B learns from direct-to-consumer strategies36:34 - Effective tools in digital CS40:20 - The missing piece in customer success platformsEnjoy! I know I sure did...Aaron's LinkedIn: https://www.linkedin.com/in/athomps/Red Slacks: https://redslacks.com/SuccessCOACHING: https://successcoaching.co/Resources:- 4Rocks by Sean Albertson- Revenue Operations by Stephen Diorio and Chris HummelShoutouts:Simon Kriss: https://www.linkedin.com/in/simonkriss/Percy Rose: https://www.linkedin.com/in/percyrose/Mickey Powell: https://www.linkedin.com/in/mickeypowell/+++++++++++++++++This episode was edited by Lifetime Value Media, a media production company founded by my good friend and fellow CS veteran Dillon Young. Lifetime Value aims to serve the audio/video content production and editing needs of CS and Post-Sales professionals. Lifetime Value is offering select services at a deeply discounted rate for a limited time. Navigate to lifetimevaluemedia.com to learn more.+++++++++++++++++Support the Show.+++++++++++++++++Like/Subscribe/Review:If you are getting value from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review. Website:For more information about the show or to get in touch, visit DigitalCustomerSuccess.com. Buy Alex a Cup of Coffee:This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: https://bmc.link/dcspThank you for all of your support!The Digital Customer Success Podcast is hosted by Alex Turkovic
#updateai #customersuccess #saas #business Customer success roles fall short of true value creation. The industry has inadvertently boxed itself into creating safe, activity-based roles rather than ones driven by tangible outcomes and accountability. It's time to rethink and reinvent the essence of customer success. Aaron Thompson, CRO, SuccessHACKER, joins our hosts, Josh Schachter, Kristi Faltorusso & Jon Johnson to discuss the need for a crucial shift in the customer success model from being a cost center to a revenue driver. Aaron brings a wealth of experience and a fresh perspective, discussing the impact of tracking post-sale activities, aligning team incentives, and the challenges of transitioning from a "sales-led" to a "revenue-led" organization and the essential role of renewals, expansions, and customer retention in driving revenue growth. Timestamps 0:00 - Preview, BS & Intro 6:12 - Revenue Acquisition Cost 14:39 - Tracking & calculating costs 18:00 - Revenue is cheap to lose, expensive to maintain 26:55 - Focus on being revenue-led 30:04 - Rewiring to become customer-centric 35:50 - The starting point to being customer-centric as an individual contributor 43:05 - CSMs need to have a revenue-focused mindset ___________________________
Message by Aaron Thompson
Aaron Thompson is the marketing manager from Burns and Co Auctions who are selling some very special and valuable horse racing memorabilia. See omnystudio.com/listener for privacy information.
Aaron Thompson is a passionate entrepreneur who has always dreamed of opening a gym. After graduating from The Ohio State University in 2017, he took a managerial position at a bar and this opportunity led him to become part owner and open two more bars, gaining invaluable experience and knowledge. In 2022, Aaron decided it was time to chase his dream and purpose in October of that year he opened Sparked Society Gym. Sparked Society is not just a gym; it's an environment for true personal growth, emphasizing both physical and mental aspects of individual progression. It's a place for those who won't settle for anything less than their highest potential. Aaron believes that everyone is at a different point in their journey and that connecting with like-minded, passionate people is crucial for motivation. Sparked Society's main revenue source is memberships, which sell themselves due to the 24/7 access, great atmosphere, and absence of commercial contracts. The apparel line has also been successful as members appreciate that every dollar is reinvested into improving the gym. In addition to selling drinks and snacks at the gym, Aaron is currently working on a meal prep service. More About Aaron: https://sparkedsocietygym.com https://www.instagram.com/Aaronthompson___ https://www.instagram.com/sparkedsocietygym . . TIMESTAMPS: 00:00 - Highlights 00:34 - Artificial Intelligence in the Gym 03:43 - Personal Brand 05:38 - Modern Gym Equipment 12:11 - New Generation in the Gym & Social Media 25:09 - Elon Musk & Scary New Technologies 38:21 - Creating Personal Branding 42:42 - New Opportunities in The Coming Years 49:26 - Conspiracies 53:16 - Bitcoin Vs. Fiat Currency 59:14 - What To Do With Money? 01:08:26 - 2024 Elections . .
This is a Grave Talks CLASSIC EPISODE! Aaron Thompson sees the world of the paranormal in a very different and compelling light than most as an after-life researcher. For over twenty years, he has taken a very scientific approach to understanding the supernatural better. Yet, an approach that doesn't dismiss any belief system but rather seems to meld everything together in a way that makes sense. We last spoke right before the pandemic of 2020; today, he joins us again for a conversation about the afterlife. This is Part Two of our conversation. Become a Premium Supporter of The Grave Talks Through Apple Podcasts or Patreon (http://www.patreon.com/thegravetalks) There, you will get: Access to every episode of our show, AD-FREE! Access to every episode of our show before everyone else! Other EXCLUSIVE supporter perks and more!
This is a Grave Talks CLASSIC EPISODE! Aaron Thompson sees the world of the paranormal in a very different and compelling light than most as an after-life researcher. For over twenty years, he has taken a very scientific approach to understanding the supernatural better. Yet, an approach that doesn't dismiss any belief system but rather seems to meld everything together in a way that makes sense. We last spoke right before the pandemic of 2020; today, he joins us again for a conversation about the afterlife. Become a Premium Supporter of The Grave Talks Through Apple Podcasts or Patreon (http://www.patreon.com/thegravetalks) There, you will get: Access to every episode of our show, AD-FREE! Access to every episode of our show before everyone else! Other EXCLUSIVE supporter perks and more!
Kentucky is making significant gains in higher education. But, the president of the Kentucky Council on Postsecondary Education, Aaron Thompson, worries that legislation restricting diversity, equity and inclusion (DEI) efforts at Kentucky's public colleges could lead to academic setbacks. Renee Shaw talks to Thompson about the CPE's budget priorities, recent degree attainment gains and more.
Special guest Dr. Aaron Thompson, President of the Kentucky Council on Postsecondary Education, joins KAA Director Mitzi Holland and Regional Coordinator Cheryl Brumley to discuss Earning Credentials of Value and other strategic statewide initiatives and goals for Kentucky's postsecondary attainment.
Prepare to be captivated as we welcome a returning guest, Aaron G. Thompson, an afterlife researcher pivoting into real estate. Journey with us as we follow Aaron's transition: from studying the nuances of the real estate industry, preparing for his real estate test, to his goal of selling homes by December 1st. His passion for this new career path is truly engaging and we'll be discussing his progress, as well as the newfound respect he has for those already established in the field.Things take a fascinating turn as we examine how Aaron plans to incorporate his expertise in afterlife research into his real estate career. Imagine addressing potential spiritual concerns regarding a property's energy, and offering reassurances and solutions. That's what Aaron aims to do, carving a unique niche in the industry. Be sure not to miss Aaron Thompson's extraordinary fusion of afterlife research with real estate aspirations. #ghostbuster #realestate #afterlife #AaronGThompson #bradweisman #thebradweismanshow ---Welcome to The Brad Weisman Show (formerly known as Real Estate and YOU), where we dive into the world of real estate, real life, and everything in between with your host, Brad Weisman!
Aaron Thompson is a passionate entrepreneur who has always dreamed of opening a gym. After graduating from The Ohio State University in 2017, he took a managerial position at a bar and this opportunity led him to become part owner and open two more bars, gaining invaluable experience and knowledge. In 2022, Aaron decided it was time to chase his dream and purpose in October of that year he opened Sparked Society Gym. Sparked Society is not just a gym; it's an environment for true personal growth, emphasizing both physical and mental aspects of individual progression. It's a place for those who won't settle for anything less than their highest potential. Aaron believes that everyone is at a different point in their journey and that connecting with like-minded, passionate people is crucial for motivation. The main source of revenue for Sparked Society is memberships, which sell themselves due to the 24/7 access, great atmosphere, and absence of commercial contracts. The apparel line has also been successful as members appreciate that every dollar is reinvested into improving the gym. In addition to selling drinks and snacks at the gym, Aaron is currently working on a meal prep service. Contact Info: https://sparkedsocietygym.com https://www.instagram.com/Aaronthompson___ https://www.instagram.com/sparkedsocietygym When you're 80 years old and looking back at your life, are you going to wonder if it was all for nothing? Be bold. Be daring. Go after the life you want. It's already happened. Time just hasn't caught up. That's the attitude you need to make sure you don't look back and wonder… This podcast is dedicated to bringing on the most inspiring guests from around the world. We'll be discussing topics related to motivation, business, investing, finance & fintech, cryptocurrency, real estate, and how to live a life worth living! Join us each week as we feature guests who will showcase their stories of overcoming challenges & rising to the occasion. If you're interested in learning more about me or the ideas discussed on this channel, check out TylerBossetti.com ► More Tyler Bossetti Instagram: https://www.instagram.com/tylerbossetti/ Twitter: https://www.twitter.com/tylerbossetti/ Facebook: https://www.facebook.com/tyler.bossetti/ LinkedIn: https://www.linkedin.com/in/tylerbossetti/
Banker Bill powers through the first part of the show as Bully Ry is sabotaged by his internet for suggesting that Brock Bowers will be a better NFL tight end than Kyle Pitts. The two discuss the current landscape of college football and the NFL, and more mediocre fantasy football advice headed into week 5 of the 2023 season. They are once again joined by Aaron Thompson for podcast pickems to close out the show.
On Episode 337 of Constructing Comics -Noah interviews Aaron Thompson of “The Muck” on Kickstarter now! Check out the Kickstarter http://kck.st/3sjShUc Please give us a rating/review, and share the podcast! From Noah and Matt Dying Days now in previews from Red5 Comics created by Matt and Lettered by Noah www.previewsworld.com/Catalog/JUL231934 Give us follow to keep up with the podcast, art and news - Twitter: twitter.com/ConstrutComPod Instagram: www.instagram.com/constructingcomicspod/Facebook Facebook: facebook.com/ConstructingComic/ Check out Ageless Press linktr.ee/Ageless_Press Check out Matt online: linktr.ee/MattKund Thanks for Listening! Stay Safe! Be Nice! Make Comics!
Bully Ry and Banker Bill discuss the fallout of week 3 of college football and week 2 of the NFL. In this week's podcast pick'em, they're joined by Bully Ry's “personal best friend” Aaron Thompson of Carolina Business Equipment.
Renee Shaw and guests discuss higher education in Kentucky. Guests include: Aaron Thompson, Ph.D., president of the Kentucky Council on Postsecondary Education; Bob Jackson, Ed.D., president of Murray State University; David McFaddin, Ed.D., president of Eastern Kentucky University; and Mason Dyer, president of the Association of Independent Kentucky Colleges and Universities (AIKCU).
The Spiritual race that Paul talks about in his letters is, at times, a difficult one. But run it with the determination to finish and you can't lose. Can we help you with your walk with God? We'd love to hear from you! https://www.thebibleway.com/contact/send-a-message.
Dr. Aaron Thompson, an occupational medicine specialist physician, explains what occupational medicine is and how it can benefit people with greatly varied needs and conditions. He discusses the importance of seeking treatment or assessment instead of ignoring symptoms and how physicians focus on helping people meet their specific activity goals to improve their daily quality of life.--Mentioned by Aaron:Choosing Wisely Campaign - https://www.choosingwisely.org/
A Soldier's Child Foundation was born from a single photograph. The photo by Aaron Thompson won the Associated Press Managing Editor's Photo of the Year. The compelling image depicts 8 year old Christian Golczynski being presented a folded American flag at the funeral of his father Marc. Daryl Mackin was a neighbor of Marc's parents. For months after Marc's death, he did everything he could for them. Then one day Marc's dad said. “Did it really matter and does anyone give a damn?” While planning his son's birthday Daryl glanced up at that photo of Christian Golczynski and was struck that this little boy would never again celebrate a birthday with his father. A Navy Veteran himself, Daryl was spurred to action, creating A Soldier's Child Foundation. Their first initiative was to honor the children of the fallen on their birthdays. They currently support over 5,000 children in all 50 states. The average expenditure per child is $150 but they also spent more to fulfill special wishes. The Foundation includes children of warriors who have died long after combat from complications of their wounds and even suicide. The Foundation also conducts various camps around the country where children of the fallen can come together to help each other heal through their common experience. These children learn they are not alone and are helped to develop nurture the skills they will need in life as survivors. “In order to sustain each other you have to be around each other.” Their third initiative provides educational assistance through the Xavier Martin “Fill in the Gap” memorial scholarship program. This program focuses on children who do not qualify for scholarships from other government or non-profit organizations. TAKEAWAY: “This is not our government's debt to pay. It's every American citizen's debt that we care for the families of our fallen and the children should be first on our list of giving.”
The story of the legendary first king of the Britons, complete with prophecy, a divine appearance, and fun with giants. If you like what you hear and want to chip in to support the podcast, my Patreon is here. I'm on Twitter @circus_human, Instagram @humancircuspod, and I have some things on Redbubble. Sources: Armitage, David. The Ideological Origins of the British Empire. Cambridge University Press, 2000. Geoffrey of Monmouth. History of the Kings of Britain, translated by Aaron Thompson. In parentheses Publications Medieval Latin Series, 1999. Gillingham, John. The English in the Twelfth Century: Imperialism, National Identity, and Political Values. Boydell Press, 2000. Jeffs, Amy. Storyland: A New Mythology of Britain. riverrun, 2021. Lavezzo, Kathy. Imagining a Medieval English Nation. University of Minnesota Press, 2004. Spence, John. Reimagining History in Anglo-Norman Prose Chronicles. York Medieval Press, 2013. Valerie I. J. Flint. “The Historia Regum Britanniae of Geoffrey of Monmouth: Parody and Its Purpose. A Suggestion.” Speculum 54, no. 3 (1979): 447–68. Learn more about your ad choices. Visit podcastchoices.com/adchoices
A drag show scheduled in Prestonsburg was cancelled after threats of violence, Sen. Paul wants to get rid of the job once held by Dr. Fauci, Kelly Craft releases a new campaign ad, Dr. Aaron Thompson discusses KSU, and more distillery news for central Kentucky.
Aaron Thompson, president of the Kentucky Council on Postsecondary Education, talks about proposed legislation on college tuition before the Kentucky General Assembly, strategies to help college kids cope with mental wellness challenges, addressing food and housing insecurity and more.
Please support the show at https://www.patreon.com/friendlyatheistpodcast. Donors now get access to a new BONUS episode. Jessica and I sat down to talk about several stories from the past week involving religion and politics. — Please join our Discord server! — Christian hate-preacher Aaron Thompson celebrated the Club Q shooting, calling it a “good thing.” (3:00) — Former Trump lawyer Jenna Ellis says the victims of the shooting are probably in Hell. (9:45) — Focus on the Family's sign was vandalized. Was it justified? (12:30) — Christians are now in the minority in England and Wales. (33:55) — SPONSOR: Check out Elle the Humanist, an introduction to Humanism for young readers! Using this link or the code “friendlyatheist” will get you 10% off anything on the website! https://labelfree.com/discount/FriendlyAtheist (41:53) — Christians in Tuscumbia, Alabama are furious that a Krampus-friendly Festival of Yule is taking place in their community. (43:17) — In Bangladesh, two men sentenced to die for murdering an atheist author and his publisher escaped police custody. (52:48) — At least two instructors at BYU-Idaho, an affiliate of Brigham Young University in Utah, have been fired for not receiving “ecclesiastical clearance.” (58:29) — Adnan Oktar, a Creationist preacher in Turkey, was sentenced to 8,658 years in prison for a variety of crimes including running a criminal organization, sexual abuse, torture, and abduction. (1:15:05)
Aaron Thompson joins us in this episode. We talk about his life from a police officer to a comedian, the police academy, corruption in the LASD, and getting booed on stage for being a cop. Aaron shared a story about the time his son did standup, and opening for Lunell and Katt Williams. We dive into some crazy stories from Aaron's LAPD days, and accidentally discharging his weapon. Aaron is also coaches youth basketball. We talk about basketball, the best basketball and cop movies, Denzel Washington, and John Travolta. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/grown-kids/support
Aaron Thompson sees the world of the paranormal in a very different and compelling light than most as an after-life researcher. For over twenty years, he has taken a very scientific approach to better understand the supernatural. Yet, an approach that doesn't dismiss any belief system, but rather seems to meld everything together in a way that makes sense. We last spoke right before the pandemic of 2020, today he joins us again for a three-part conversation about the afterlife What was the experience Aaron had that made him decide to carry a blessed ring? Did something demonic attach itself to Aaron during an investigation? Can someone cast a negative energy onto another, without even knowing it? Almost like a curse? Does Aaron think the negative effects of the pandemic had an effect, beyond just the cause and effect of being isolated? PART 3 - AVAILABLE TO GRAVE KEEPERS ONLY - LISTEN HERE In part three of our interview, available only to Grave Keepers, we discuss: When one prays or meditates, where is the energy that we expel connect to? Does it legitimately bring what we ask for? Are locations like a home that had a mass murder, or an old, tortured hospital have the energy be brought back to positive? Is that stain or echo, the literal energy of the former resident or patient? Or Something else? What happens when someone tries to “cross” an energy into the light, if that energy is truly not that person that they believe it is? What goes on in a non-religious exorcism, and how have they been so effective? As a Grave Keeper, for $5 per month you will get: Access to every episode of our show, AD-FREE – MONTHS BEFORE THEY GO PUBLIC. Access to every EXCLUSIVE PART 2 episode of our show for Grave Keeper Only! Access to submit questions to upcoming guests of our show. The “good feeling” knowing that you are keeping this show alive (It really does feel good!) Listen to part two of this interview and get exclusive access to HUNDREDS of bonus episodes at http://www.patreon.com/thegravetalks
Aaron Thompson sees the world of the paranormal in a very different and compelling light than most as an after-life researcher. For over twenty years, he has taken a very scientific approach to better understand the supernatural. Yet, an approach that doesn't dismiss any belief system, but rather seems to meld everything together in a way that makes sense. We last spoke right before the pandemic of 2020, today he joins us again for a three part conversation about the afterlife. PART 3 - AVAILABLE TO GRAVE KEEPERS ONLY - LISTEN HERE What is Echo Cosmical Ether Mechanics? Do we create our own ghosts or demons with our energy, example for example slender man? Does “echo” mean that the encounters people have are not a conscious interaction, or something like an AI? People often categorize things as either intelligent hauntings or residual hauntings. Is that still an accurate description, based on your research? As a Grave Keeper, for $5 per month you will get: Access to every episode of our show, AD-FREE – MONTHS BEFORE THEY GO PUBLIC. Access to every EXCLUSIVE PART 2 episode of our show for Grave Keeper Only! Access to submit questions to upcoming guests of our show. The “good feeling” knowing that you are keeping this show alive (It really does feel good!) Listen to part two of this interview and get exclusive access to HUNDREDS of bonus episodes at http://www.patreon.com/thegravetalks
Aaron Thompson sees the world of the paranormal in a very different and compelling light than most as an after-life researcher. For over twenty years, he has taken a very scientific approach to better understand the supernatural. Yet, an approach that doesn't dismiss any belief system, but rather seems to meld everything together in a way that makes sense. We last spoke right before the pandemic of 2020, today he joins us again for a three part conversation about the afterlife. PART 3 - AVAILABLE TO GRAVE KEEPERS ONLY - LISTEN HERE What is Echo Cosmical Ether Mechanics? Do we create our own ghosts or demons with our energy, example for example slender man? Does “echo” mean that the encounters people have are not a conscious interaction, or something like an AI? People often categorize things as either intelligent hauntings or residual hauntings. Is that still an accurate description, based on your research? As a Grave Keeper, for $5 per month you will get: Access to every episode of our show, AD-FREE – MONTHS BEFORE THEY GO PUBLIC. Access to every EXCLUSIVE PART 2 episode of our show for Grave Keeper Only! Access to submit questions to upcoming guests of our show. The “good feeling” knowing that you are keeping this show alive (It really does feel good!) Listen to part two of this interview and get exclusive access to HUNDREDS of bonus episodes at http://www.patreon.com/thegravetalks
Aaron Thompson sees the world of the paranormal in a very different and compelling light than most as an after-life researcher. For over twenty years, he has taken a very scientific approach to better understand the supernatural. Yet, an approach that doesn't dismiss any belief system, but rather seems to meld everything together in a way that makes sense. We last spoke right before the pandemic of 2020, today he joins us again for a three part conversation about the afterlife. PART 3 - AVAILABLE TO GRAVE KEEPERS ONLY - LISTEN HERE What is Echo Cosmical Ether Mechanics? Do we create our own ghosts or demons with our energy, example for example slender man? Does “echo” mean that the encounters people have are not a conscious interaction, or something like an AI? People often categorize things as either intelligent hauntings or residual hauntings. Is that still an accurate description, based on your research? As a Grave Keeper, for $5 per month you will get: Access to every episode of our show, AD-FREE – MONTHS BEFORE THEY GO PUBLIC. Access to every EXCLUSIVE PART 2 episode of our show for Grave Keeper Only! Access to submit questions to upcoming guests of our show. The “good feeling” knowing that you are keeping this show alive (It really does feel good!) Listen to part two of this interview and get exclusive access to HUNDREDS of bonus episodes at http://www.patreon.com/thegravetalks
Christian hate-preacher Aaron Thompson says public school students are dumb because they learn "more about sodomy" than math. Mark Thompson plays Aaron Thompson's sound clip attacking public education in "Televangelist Theatre".See omnystudio.com/listener for privacy information.
Christian hate-preacher Aaron Thompson says public school students are dumb because they learn "more about sodomy" than math. Mark Thompson plays Aaron Thompson's sound clip attacking public education in "Televangelist Theatre".See omnystudio.com/listener for privacy information.
The Pack Bros brand is an up and coming brand based out of Sacramento that emphasizes on providing high end cannabis flower at affordable costs to the consumer. They also seek out strategic partnerships with members of the community, like former NBA Star, Mike Bibby, to ensure they are representing the community right with his signature brand, Bibalishus. Other Strains under The Pack Bros. umbrella include BC-32, Gritz, M n M'z , Orbit Fragments, Blueberry Cannoli, & many More! See omnystudio.com/listener for privacy information.
Stand-up comedian Aaron Thompson stops by the podcast to talk about his career, being on tour and his former career as a police officer.
This week: a Satanic mom gets school board to revise dress code, Christian nationalists chant a chilling decree, congressional candidate Ceci Truman denounces gay marriage and hate preacher Aaron Thompson launches homophobic attack at Hemant Mehta. As always...thanks for listening! https://www.patreon.com/theweekindoubt http://palbertelli.podbean.com http://www.facebook.com/TheWeekInDoubtPodcast https://itunes.apple.com/us/podcast/the-week-in-doubt-podcast/id510160837 www.audibletrial.com/theweekindoubt Twitter: @theweekindoubt Also available on Stitcher
In this episode, Aaron talks about how his training as a police officer translated to working the stage and how to "command presence" as a performer; how he uses improvisation in his physical comedy; and how to maintain your professional demeanor when things go wrong.
“We need to market and sell what things do, not what they are…we need to be marketing and selling pains and gains.” - Aaron Thompson In this episode of Value Builders, Dave is joined by one of the most well-known names in customer success, SuccessCoaching CRO, Aaron Thompson. They sat down to discuss outcome-based selling. Aaron helps us understand why it's so important for companies to embrace an outcome-selling mindset and strategy in order to put teams and customers in the best possible position to achieve results - especially with subscription business models. In the discussion, he defines outcome-based selling, shares what we in B2B can learn from direct-to-consumer offerings, and talks about the realities of managing an infinite product lifespan with today's buyers and why new thinking is necessary to retain and grow customer relationships. About Aaron Thompson Aaron Thompson is a world-renowned Customer Success Keynote Speaker and Educator. He is the Chief Revenue Officer at SuccessCOACHING (www.successcoaching.co), the world's leader in Customer Success training and education. He is also the CEO and Founder of RedSlacks.com, an online library of free Customer Success educational content. Aaron has decades of training and instructional design experience and has built and scaled numerous Customer Success organizations from scratch. This real-world background in both disciplines uniquely positions him as an educator in the discipline of Customer Success. Aaron is a very active participant in the global Customer Success community and consistently challenges the industry norms to improve and grow the CS function in its entirety.When not evangelizing for Customer Success best practices, Aaron enjoys spending time with his friends and family in the great outdoors as an avid kayaker, golfer, and skier. He resides in the Pacific Northwest, USA, and as best he can, he takes full advantage of everything nature offers.
Would Colts be Super Bowl favorites with Andrew Luck still at quarterback. How did his retirement affect the franchise? (at 9:30) Pacers searching for magic at #6 as they workout Shaedon Sharpe this morning - along with Jake LaRavia and Aaron Thompson. Can Sharpe be the star piece the Pacers covet? (at 14:11) Cubs pay off my guarantee of a win against the Braves. (at 14:30) Mike Pegram steps away from Peegs - Jeff Rabjohns to take over as publisher! --- Support this podcast: https://anchor.fm/the-kent-sterling-show/support
Manager Minute-brought to you by the VR Technical Assistance Center for Quality Management
Aaron Thompson, Assistant Division Director for the Utah State Office of Rehabilitation, joins Carol Pankow on this 14th episode of Manager Minute to talk about how Utah is making rapid engagement work. Carol has discussed this on two previous podcasts; however, each VR agency has tackled this differently. It is intriguing and exciting to hear about how different VR programs are confronting the dilemma facing VR on declining applications and consumer engagement. Learn about Utah's “Back to Basics” approach, how they implemented this approach and how they involve their counselors and customers. From Utah's unique Performance Dashboards and Blueprint Systems, there is so much to learn about how Utah is making rapid engagement work. Listen Here You can find out more about VRTAC-QM on the web at: https://www.vrtac-qm.org/ Full Transcript VRTAC-QM Manager Minute: Putting Customers First-How Utah Makes Rapid Engagement Work! {Music} Speaker1: Manager Minute brought to you by the VRTAC for Quality Management. Conversations powered by VR, one manager at a time, one minute at a time. Here is your host, Carol Pankow. Carol: Well, welcome to the manager minute. I am so fortunate to have Aaron Thompson, assistant division director for the Utah State Office of Rehabilitation, joining me in the studio today. So, Aaron, how are things going in Utah? Aaron: Well, first, thank you for having me. And things are going pretty well in Utah. I think we're spending a lot of focus. We're going to be talking about getting back to basics and really kicking off a lot of the initiatives that we have in the works. Carol: Cool. Good to hear. I can't wait to get into it. So, Aaron, I know you've been with the agency for over 17 years. You've held a variety of positions from counselor to supervisor to district director, field services director to where you are today. And I know you've seen and done a lot in your career, which really leads us to this very important topic we're going to discuss today. The idea is really called rapid engagement, and I know I've discussed this on two previous podcasts. However, each VR agency has tackled this in a different way, which is super intriguing and exciting when tackling this dilemma that's facing VR on declining applications and declining eligibility. So VR is a program where we're over 100 years old now, and with all the longstanding programs, there can be a tendency to layer on additional policies and processes until we get buried under a bureaucracy of our own making. So when we visited back in March, I was really energized about the approaches you've taken in Utah and hoped our listeners would feel the same energy and enthusiasm as they hear the Utah story. Your director, Sarah Brenna, also briefly spoke about the efforts in Utah and the efforts around rapid engagement during the CSA VR conference. So I'm excited to explore this further and let's dig in. So Aaron, can you give the listeners a little background about the Utah program, like how many customers you serve, how many staff you have, and how the pandemic has influenced your numbers of applicants and individuals being served in the program? Aaron: Certainly I appreciate the overview of the resumé and all the details. I've had a fun opportunity to move into a few different positions, but within us two are something that I think is interesting, is like we're one of the first five state VR programs as the program nationally was celebrating its 100th anniversary. That was also our anniversary that year. So we have a really unique position as being one of the flagship state agencies for people with disabilities. And we're a combined program, but we also have different specialized programs for people who are blind, visually impaired, deaf and hard of hearing. We also handle the Social Security disability determination and also we oversee the independent living contracts. But we're the VR program at our core. We have a staff of 250 counselors, support staff directors. We also have our in-house Pre-ETS program benefits planners and also a division that focuses on assistive technology services. So for that context, prior to the pandemic, we were serving about 17 to 18000 people with disabilities coming through VR. And certainly like a lot of other state agencies, we were hit pretty hard. We had a drop in applicant and individuals choosing to suspend services or delay. And of course, our priority at that time was ensuring that our staff were safe, that our clients were safe, and keeping the program going and doing that same shift as everyone else, adapting our procedures, getting people doing telework and remote work. So as we were entering the pandemic around that same time, we were in the process of clearing out our order of selection wait list. So we had this slump where we were getting in more applicants, and then it was a bit of a setback. But now we're in that process of rebuilding, getting out there, re-engaging with the community, identifying new partners, not just resting on this being the new normal, but seeing what else that we can do that's new and different to get our numbers back up. So thankfully, the drop has stabilized. So we're really working on rebuilding those new applicants coming into services from VR. Carol: So about how many people are you serving today then? Aaron: So currently we're at about 16,000 people who are coming through the VR program, so the drop has stopped, but we're working on that rebuilding and really focusing on some of the local level partnerships that our clients and staff are making out there and also trying to be different. We realize we can't just go back to the same referral sources and do things the same. So we're really challenging ourselves to get our name out there and move past the phrase that I hate hearing about VR being the best kept secret. We really want to be out there and let different types of disability groups know that we're here and how we can help them. Carol: Yeah, I agree with that. I hate that too. About the best kept secret. I used to say that I'm like, Why don't we want to be a secret? We want people to come in the door. So tell me about the impetus to implement your back to basics approach. What caused you to want to dig in and do things differently? Aaron: I think it's interesting. During that time we had gone through about a 4 to 5 year period of a lot of significant change. Now change us something that's the normal we adapt to. But for context, we had a change in leadership. We had to rapidly implement an order of selection. And then we also moved from being under an education agency as our DSA and moving to Labor. We had a new case management system. We went paperless. Then of course all the fun with implementing WIO policies and procedures and audits. So we were in a constant cycle of change and as you said, layering. So we felt a need. We heard it from our clients, we heard it from our staff to take a step back because they wanted to know what are our priorities. And we also want it to be more intentional and less reactive. I think we were just in an environment and a culture of responding to change. So we did a lot of talking with our directors, with our frontline staff, and there was a consensus that they knew to do their jobs, but they didn't understand what their priorities were. What can we focus on now for the coming year, for the next two years? And we actually had an interesting conversation with one of our new deputy directors who was learning about VR and wanting to know what are your indicators, what are your outcomes? And he asked the question of what does good look like? And it was a good challenge not to raise it in a way about compliance or numbers, but his question was No, tell me, what does good VR look like? So we took that as an opportunity to really think about again, like, what are our core activities, things that we know at that management level. But there was a disconnect with our staff. They didn't feel like they were being counselors. They felt like they were being case managers, having to check the box, having to do the compliance piece. So we really wanted to look at what are our needs, what's going to benefit our clients, and what are the barriers that can't be solved by putting out another policy, doing another technology change, we're really stripping things back to the core. So that's how the conversation got started about getting back to basics and what that meant for Utah VR. Carol: I bet you were really happy about that new case management system and going paperless in light of the pandemic. I mean, like what timing? Aaron: It positioned us very well to be agile and adapting to the pandemic and being able to get all of our counties out there doing Telework and serving their clients event well. Carol: So let's chat some specifics of back to basics. How did you implement this approach and what went into it and how did you involve your counselors and customers? Aaron: Well, one of the first things that we did is we did some research. We were really digging into the theory of constraints and identifying some of those limiting factors or the bottleneck in the VR process. So we've got some focus groups together with our directors, our program specialists, and we pulled in our counselors to do some VR process mapping of start to finish even when we're going out in the community and doing outreach and then identifying those points of constraint. And some of the biggest issues that we were encountering was how we have things set up with our eligibility developing plan. We felt comfortable once we got our clients engaged in services under an IPE. But then we also identified another constraint point at the end of the VR process. When someone's job ready, we saw significant delays with our clients being able to get employed in the areas that we were supporting and training them and we saw a pretty significant drop off. So by working together and doing a process mapping, we also got feedback from our client assistance program, the State Rehab Council, and we really dug into our consumer satisfaction surveys where people were coming in and just due to those delays with eligibility or working through their plan, I think that's where we saw a drop in motivation if it wasn't happening in a timely manner. And then we also looked at some of our numbers and of course, we saw the longer someone was sitting in an applicant status or eligible that's or we were losing people, we could see a clear correlation. The longer it was taking to achieve those milestones, the less likely someone was going to come in and participate and stay engaged. So I think by doing some of the foundational research and also pulling our staff into those focus groups to see about the VR process, from their perspective, it really informed on what we were going to do to address that problem that was identified. Carol: So you talked a little bit about data changes. What do you see now in your data? Aaron: I think when we primarily look at our data eligibility, when we started, of course, we were compliant, but it was about 49 days to make an eligibility decision. And then with plan development, I think our mindset was. Compliance. So we were doing it at 85 days and of course that was like, Oh, we're compliant, we're doing it right. But is that what best for the client? And even looking at the end, I'm a bit embarrassed to say, but it was taking our clients who were supported employment or even working with an employment specialist about 160 days to get employed when they were job ready. And of course that's where we saw that connection to the motivation. And when things were happening, that's when we saw that disconnect with the counselors and the clients not communicating. So now we're in a good place. I still think there is room for improvement following the pandemic and getting back to normal, but with eligibility, we're doing that in under 27 days. Our plan development has had the biggest drop in the time that it's taking. We're at about 50 days and then that time to placement when they're working with an employment specialist, our internal employment specialist is under 60 days. So I think the parts that we can really control, support our clients and inform it's working. I think people are moving through it and I think they're doing it in a way that feels right and comfortable and really supports that. Client Counselor Alliance. Carol: Well, that's really encouraging. I mean, that's great progress. And I'm sure from the customer viewpoint, when you think about all of this and sort of wanting that rapid engagement when we're ordering from Amazon and we want it overnight delivery that... Aaron: Next day. Carol: Yeah, I'm sure customers are very much appreciating, getting this, moving through the process, getting into their employment more. Aaron: Quickly. It was really interesting getting that feedback from our CAP program. I mean, they were one of the first to tell us, you know, we're not getting the calls that we use to a significant portion of their time or people who didn't understand, am I eligible for services? What's next? Or I got this eligibility letter and I haven't heard from my counselor. I don't feel like I know what to do next. So that was a pretty hefty part of what we were working with them on. So to get that feedback of we're just checking in, we're not getting calls about this, what's going on, and I think we were able to happily share well, here's the reason why and here's what we're working on. Carol: That's terrific. Kind of an unintended fun benefit from all of this, right? Aaron: If you can get that seal of approval from CAP, you know you're in the right direction. Carol: Yeah, that's great. So I want to talk about the performance dashboards. I know when you showed those to me, I was really blown away with everything that you can see and there was a great deal of transparency there. How did those come about and how are you using them today? Aaron: I love our dashboard, so we use Tableau for data visualization to pull that information from our case management system and present it in a way that's usable that really connects with what we're looking at. And initially it was developed for management use at the admin level and for our regional managers. But we had a good conversation about, well, if we're seeing this and we're going to talk to our counselors about performance and numbers, they should be able to see the same information. So we really wanted to lay it out there in a way that wasn't like a compliance or it got you, but so they could use it to inform on their work and serving clients so they could see closures, MSG's, the days to eligibility to base the plan so they can have a better understanding of what our goals were. And I think when we have some of those initial conversations about rapid engagement, moving people through the process, I think we have people who were a bit concerned or have reservations. So being able to see other counselors who are making it work, I think it was like, oh, well, it can be done. And so we were really also encouraging them to reach out to your other offices and districts that they've developed a pathway or best practice. What can you learn from it and what can you implement in your own offices to show that something's doable, achievable and how to prioritize? So being able to see it, our counselors really like it. They feel it's a tool that helps them do their job and also how to prioritize. Carol: Very cool. So how did you set your stretch goals in these different areas and get staff to buy in on that? Aaron: First, it was really talking about setting an ambitious target and that was something that we were challenged to do, something that would really move the bar. And we had a conversation with our regional managers to say, Here's where we're at. Where do you think we can get to? We didn't want it to be a conversation where they felt that something was already decided that they didn't have input. So we wanted people to be comfortable, know that we were going to set some milestones and also letting them know that this isn't a process where you're going to be dinged. If we don't achieve it, we're really just looking at how we can push our program. I'd do it in the right way and talking with our counselors about why we're doing this. So I think I can confidently say it was a 360 process of what does good look like, what are you hearing? And we always try to use that framework of if you came in for services or a family member, when would you like to see things done? So we knew that they would still encounter barriers with records and appointments and follow through. But by setting those targets and people feel comfortable knowing, Hey, we can try, we can learn from it, we can share resources. That's how we came to setting those stretch goals by setting an ambitious target. We knew saying we're going to do it two days faster isn't going to move the mark. And so we exceeded those expectations. Carol: I love that. I think that's a really great way and a nice approach. So staff could feel comfortable, like you're not all getting the axe right. Aaron: And that's what we didn't want it to be something that this is in your performance plan and this is your standard. It's what can we do that's best for our clients? And I think everyone could get on board with that. Carol: Yeah, I really get that sense. So your people really felt part of this whole process and that it makes everybody gets on board and makes it so much easier to move the train for sure. So I want to switch gears for a minute. You had something really interesting that came up that the governor's office had championed. Can you tell me tell our listeners a little more about this blueprint system? Aaron: Would be happy to. So we have a great champion in our Governor's Office of Planning and Budget. The director was actually a former VR client in another state. She's someone who's blind. So she gets the VR program, she gets what we're setting out to do. And some of the biggest problems that we've had is coordinating with other agencies that are serving the same people. A lot of times people might be connected with the workforce development programs or TANF, and so they have competing goals, priorities and interests. So by doing this program, it pulls in other social service agencies to really develop a blueprint for supporting customer success. So we have the VR program. Hannah We have corrections, adult and family services and juvenile justice. So we all have an agreement in place where it pulls information from our case management systems, where it populates and identifies a match. So if there is a VR client who is also connected with corrections, when we register the cases are counselors will get an email and if they go into the system, they will see the name of who their counselor or case manager is, their contact information. It also pulls over information regarding any type of employment or family reunification plan that they have and also the milestones of what they're working on. And our expectation was, hey, if you get a notification, call that other case manager, have a conversation, involve the client. And we really wanted to make it about teaming together so much as a counselor, you feel like you're doing it by yourself, but pulling in everyone as a team to really talk about what are our priorities, how can we help our clients? And getting in that framework of giving our clients the right services, the right amount, the right time, and how we can support each other and work in tandem. So we've had this blueprint system for almost two years, and I think another gain that we learned from it is we had a lot of assumptions that the other programs knew what we do with VR. So it was really good to be able to educate them and give them more of an understanding. And so when they can see some of our plan information shared, I didn't know VR could do that or I didn't know these were the types of employment outcomes that you could help your clients with. And Oh well, what do you need for eligibility? I have that assessment. I can give the release and send it over to you. So we have people coming in our doors already having an application, having their records sent over, and that also helps speed up some of those rapid engagement milestones that we set up. Carol: Yeah, I thought that was extremely awesome. I mean, like, it's just the coolest system I'd ever seen. When you demoed that, is there any information about this for our listeners? I just didn't know if there was something on the website, like the state's website or what would be the best way for people to find out more if they're interested in understanding more about the blueprint system? Aaron: There is information on Blueprint Utah dot gov. It takes a link to a page that provides an overview and the philosophy of the program and any of the State VR agencies are welcome to reach out to me for more information. But truly having that champion with the governor's office made it work. I thought there would be the barriers with consent and data sharing, but we got the agreements in place. So having that push was a really great gain for us and also for our customers. Carol: Yeah, I thought that was so cool. It'd be great if somebody could leverage the work that you all have done and take advantage. Having a similar system in their states. It was pretty amazing. Aaron: Really happy to share. Carol: That is awesome. Aaron: And on that website there is information about the MOU that we developed. Carol: Great. You know, as with any new initiative, it can be a lot for staff to pivot. And how are you engaging in recognizing staff participation and achievement with all of these initiatives that you've been putting into place? Aaron: It's a lot. As we said before, I think people understand the reasons why we're doing something new and different. But I think overcoming that change fatigue really involved having their feedback and buy in and also looking for what we can take off of their plate. So something that we also did as we were running these new initiatives, we had counselor focus groups about time savers and it was really a true brainstorming session for them to give feedback about policies and procedures that were getting in their way that we could take back and then make adjustments and show them. It was your feedback that led to us making this change that also helps the quality of work in your job. In terms of recognition, we've made it a part of our culture with celebrating the new initiatives that we're putting in place. So at our annual in-service training, we give awards and recognition for like the district and offices that have the fastest time to eligibility, the fastest time to development of the plan. And we give incentives out that administrative leave and some of the other incentives that we can give. We want it to let them know you're doing something that benefits your clients, but we also recognize what you're doing and the adjustments that you're making. So it's kind of prompted some healthy competition and our staff pushing each other because they know that we appreciate it. They're helping, their clients are getting something and we have a district that will say, hey, we're coming for all of the awards this year. So it's nice to see that out there. Carol: That's hilarious. There's nothing better than that healthy competition between districts. It's like, I'm coming for you people. Aaron: It's out there back and forth. That's like a race to the finish those last few months towards the end of the performance year. Carol: Yeah, good out of you guys. That's great. So what advice would you give to our listeners about taking steps to move in the direction of rapid engagement? I know we've gotten a lot of people out there. This is a buzz topic right now, but what are some good practical tips you'd have for the listeners out there? Aaron: Think you really need to go into the mindset of customizing what works best for your stay and what works best for the unique challenges and barriers that you have. I think with every program that's going to look a bit different, and I think by having that conversation in terms of what are our needs, what does good look like for our agency, what are the other things that we have going on that might be barriers and how we can overcome that, have the conversation. Don't limit it to just being an administrative level, pulling your counselors. They're the ones who are doing the work, seeing the people, getting that direct feedback from your consumers and utilizing it really helped inform on what we needed to do and how we were going to go about doing it. I think that's the best advice I could offer is have that conversation and involve different people and different perspectives and make it work for your program. Carol: Well said, Aaron. Well said. I really appreciate that and I thank you for joining me in the studio today. I appreciate this time with you and just learning about what Utah is doing to be successful. So I wish you great success. Aaron: I appreciate it. Thank you for having me on and allowing me to share our story. {Music} Speaker1: Conversations powered by VR, one manager at a time, one minute at a time. Brought to you by the VRTAC for Quality Management. Catch all of our podcast episodes by subscribing on Apple Podcasts, Google Podcast, or wherever you listen to podcasts. Thanks for listening.
"This week's episode features Dr. Aaron Thompson, an occupational medicine specialist physician. In this episode, Dr. Thompson explains in depth what occupational medicine is and how it can benefit people with greatly varied needs and conditions. He and Mark discuss the importance of seeking treatment or assessment instead of ignoring symptoms and how physicians focus on helping people meet their specific activity goals to improve their daily quality of life. Brain Mastery is hosted by CEO of ABI Wellness, Mark Watson. He is an expert on brain injury recovery and has a passion for educating people about the potential to change, adapt, and health the brain. Featured: Dr. Aaron Thompson - Twitter
Aaron Thompson the CRO of SuccessCOACHING shares how do you define customer success? Get more info at https://SuccessCOACHING.co/ & https://RedSlacks.com/
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