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Michael chats with Kevin Deutsch, General Manager and Senior Vice President of Health Plan Solutions at Softheon. In this episode, Michael and Kevin discuss all things ICHRAs (Individual Health Coverage Reimbursement Arrangements), including their growing popularity, challenges in adapting to increased ICHRA adoption, overcoming technical hurdles in getting products into ICHRA platforms, how the growth of ICHRAs might reshape the health insurance landscape in the future, and more. Listeners can connect with Softheon at softheon.com. To learn more about the HRA Council, visit hracouncil.org.
In this episode of TimTalks, Tim Cox sits down with Kevin Deutsch, general manager of Butler Lexus of South Atlanta, to dive deep into the strategies and leadership mindset that transformed a failing Lexus dealership into a thriving, market-leading store. Kevin shares how removing titles from business cards fostered a problem-solving culture, how daily meetings keep his team aligned, and how he empowered managers to take ownership across all departments. He also explains why transparency, both with employees and customers, has been essential to the dealership's success. This episode is packed with insights on leadership, accountability, and the power of cohesive teamwork.Guest and Contact Follow Kevin Deutsch, general manager of Butler Lexus of South Atlanta and radio talk show host “Car Guys” WSB Radio on LinkedinShow Notes:[00:00 - 01:00] – Introduction Tim Cox welcomes guest Kevin Deutsch, GM of Butler Lexus of South Atlanta, and highlights Kevin's extensive experience in the automotive industry, as well as his national radio show, The Car Guys on WSB.[01:00 - 02:30] – Perception vs. Reality in Dealerships Tim and Kevin discuss how social media often doesn't align with reality. They explore the importance of maintaining integrity, particularly when the public's perception of a dealership doesn't match internal operations. [02:30 - 04:00] – Kevin's Background and Reputation Kevin shares his background and reputation as one of the best operators in the country. He recalls his early days in the automotive industry, including his time as a pre-owned manager.[04:00 - 06:30] – Taking Over a Broken Dealership Kevin tells the story of how he took over a struggling Lexus dealership in Union City, Georgia. Under his leadership, the dealership began outperforming even Tesla in market share.[06:30 - 09:00] – Removing Titles and Building Cohesion Kevin explains his decision to remove titles from business cards, ensuring that every manager—whether in sales, service, or parts—was simply called a "Manager." [09:00 - 12:00] – Daily Collaboration and Cross-Department Involvement Kevin goes deeper into how his team collaborates across departments. [12:00 - 16:00] – Changing the Customer Experience Kevin shares his approach to improving the customer experience at Butler Lexus, from offering exceptional service in the waiting area to establishing new processes for handling customer complaints. [16:00 - 18:00] – Pay Transparency and Daily Tracking Kevin describes how he ensures that his salespeople know exactly where they stand every single day by logging every deal in real-time. [18:00 - 20:00] – The Role of the Sales Desk Kevin unpacks how he manages the sales desk differently from most dealerships. Instead of separating roles by title, his managers work together at the desk, creating a seamless operation. [20:00 - 22:00] – A Culture of Cross-Training and Succession Planning Kevin talks about the cross-training culture he has implemented at the dealership, where each manager is trained to understand all aspects of the business.[22:00 - 24:00] – Monthly All-Employee Meetings Kevin highlights one of the most impactful changes he made at the dealership: the implementation of monthly all-employee meetings.[24:00 - 28:00] – Closing ThoughtsTim invites listeners to reach out to Kevin and even visit the dealership to learn more about the strategies that have made it so successful.
Our 12th episode features Kevin Deutsch, General Manager of Butler Lexus South Atlanta. Kevin is giving us an EXCLUSIVE on how making small changes in your Fixed Ops Department can make a huge difference on your bottom line. Kevins ELR strategy creates internal accountability that will increase your effective labor rate thus increasing your fixed ops revenue. “I've been doing this for about 20 years now with the internal rate and both parties respond and it's a fair number to both.” https://www.fixedopsdigital.com/tactical/
"DEATH ON OCEAN BOULEVARD" The call came on the morning of July 13, 2011, from the historic Spreckels Mansion, a lavish beachfront property in Coronado, California, owned by pharmaceutical tycoon and multimillionaire Jonah Shacknai. When authorities arrived, they found the naked body of Jonah's girlfriend, Rebecca Zahau, gagged, her ankles tied and her wrists bound behind her. Jonah's brother, Adam, claimed to have found Rebecca hanging by a rope from the second-floor balcony. On a bedroom door in black paint were the cryptic words: SHE SAVED HIM CAN YOU SAVE HER. Was this scrawled message a suicide note or a killer's taunt? Rebecca's death came two days after Jonah's six-year-old son, Max, took a devastating fall while in Rebecca's care. Authorities deemed Rebecca's death a suicide resulting from her guilt. But who would stage either a suicide ora murder in such a bizarre, elaborate way? Award-winning investigative journalist Caitlin Rother weaves stunning new details into a personal yet objective examination of the sensational case. She explores its many layers—including the civil suit in which a jury found Adam Shacknai responsible for Rebecca's death, and the San Diego County Sheriff's Department bombshell decision to reconfirm its original findings. As compelling as it is troubling, this controversial real-life mystery is a classic American tragedy that evokes the same haunting fascination as the JonBenet Ramsey and O.J. Simpson cases. Caitlin Rother is a New York Times bestselling true crime author and Pulitzer Prize-nominated journalist. She worked for nearly two decades as an investigative reporter and has had work published in Cosmopolitan, The Los Angeles Times, The San Diego Union-Tribune, The Chicago Tribune, The Washington Post, and The Boston Globe, among others. As a TV crime commentator, she has done more than 200 media appearances on episodes of 20/20, People Magazine Investigates, Crime Watch Daily, Australia's World News, Nancy Grace, Snapped, and numerous shows on Netflix, Investigation Discovery, HLN, REELZ, Oxygen, E!, A&E, C‑SPAN and various PBS affiliates. Rother also works as a writing/research coach and consultant, and plays piano and sings in an acoustic band. She lives in Southern California and can be found online at CaitlinRother.com.
"DEATH ON OCEAN BOULEVARD" The call came on the morning of July 13, 2011, from the historic Spreckels Mansion, a lavish beachfront property in Coronado, California, owned by pharmaceutical tycoon and multimillionaire Jonah Shacknai. When authorities arrived, they found the naked body of Jonah's girlfriend, Rebecca Zahau, gagged, her ankles tied and her wrists bound behind her. Jonah's brother, Adam, claimed to have found Rebecca hanging by a rope from the second-floor balcony. On a bedroom door in black paint were the cryptic words: SHE SAVED HIM CAN YOU SAVE HER. Was this scrawled message a suicide note or a killer's taunt? Rebecca's death came two days after Jonah's six-year-old son, Max, took a devastating fall while in Rebecca's care. Authorities deemed Rebecca's death a suicide resulting from her guilt. But who would stage either a suicide ora murder in such a bizarre, elaborate way? Award-winning investigative journalist Caitlin Rother weaves stunning new details into a personal yet objective examination of the sensational case. She explores its many layers—including the civil suit in which a jury found Adam Shacknai responsible for Rebecca's death, and the San Diego County Sheriff's Department bombshell decision to reconfirm its original findings. As compelling as it is troubling, this controversial real-life mystery is a classic American tragedy that evokes the same haunting fascination as the JonBenet Ramsey and O.J. Simpson cases. Caitlin Rother is a New York Times bestselling true crime author and Pulitzer Prize-nominated journalist. She worked for nearly two decades as an investigative reporter and has had work published in Cosmopolitan, The Los Angeles Times, The San Diego Union-Tribune, The Chicago Tribune, The Washington Post, and The Boston Globe, among others. As a TV crime commentator, she has done more than 200 media appearances on episodes of 20/20, People Magazine Investigates, Crime Watch Daily, Australia's World News, Nancy Grace, Snapped, and numerous shows on Netflix, Investigation Discovery, HLN, REELZ, Oxygen, E!, A&E, C‑SPAN and various PBS affiliates. Rother also works as a writing/research coach and consultant, and plays piano and sings in an acoustic band. She lives in Southern California and can be found online at CaitlinRother.com.
DEATH ON OCEAN BOULEVARD: Inside The Coronado Mansion Case by Caitlin Rother The 911 call came on the morning of July 13, 2011, from the historic Spreckels Mansion, a lavish beachfront property in Coronado, California, owned by pharmaceutical tycoon Jonah Shacknai. When authorities arrived, they found the naked body of Jonah's girlfriend, Rebecca Zahau, gagged, her ankles tied, and her wrists bound behind her. Jonah's brother, Adam, claimed he found Rebecca hanging from the second-floor balcony off a guest bedroom, where the door was painted with this cryptic message: SHE SAVED HIM CAN YOU SAVE HER Was this a suicide note, or a killer's taunt? Rebecca's death came two days after Jonah's son, Max, took a devastating fall while in Rebecca's care. Authorities deemed Rebecca's death a suicide resulting from her guilt, but her family insists she was murdered. But who would stage a suicide or a murder in such a bizarre, elaborate way? www.caitlinrother.com “The Rebecca Zahau case is one of the great crime mysteries of modern times. It took an author of Caitlin Rother's caliber to bring it into sharp focus. A riveting read.” -- Gregg Olsen, #1 NYT bestselling author “A suspicious headline-making death proves to be only the beginning as Rother unlocks the door of this real-life mansion of horrors to reveal a shocking true story of money, power, duplicity and scandal.” -- Michael Fleeman, NYT bestselling author “Gripping. Propulsive. A tour de force of true crime storytelling. Rother is a rare talent, and Death on Ocean Boulevard an instant classic of the genre.” -- Kevin Deutsch, author and host of “A Dark Turn” podcast “In Death on Ocean Boulevard, Caitlin Rother skillfully chronicles one of the most fascinating and controversial cases of the past decade. Big money, sex and a questionable death makes for an addictive read.” -- Author Kathryn Casey --- Send in a voice message: https://anchor.fm/websleuthsradiopodcast/message Support this podcast: https://anchor.fm/websleuthsradiopodcast/support
From the author of El Narco, writer Ioan Grillo's BLOOD GUN MONEY is a searing investigation into the enormous black market for firearms, essential to cartels and gangs in the drug trade and contributing to the epidemic of mass shootings. From the book jacket: "The gun control debate is revived with every mass shooting. But far more people die from gun deaths on the street corners of inner city America and across the border as Mexico's powerful cartels battle to control the drug trade. Guns and drugs aren't often connected in our heated discussions of gun control-but they should be. In Ioan Grillo's groundbreaking new work of investigative journalism, he shows us this connection by following the market for guns in the Americas and how it has made the continent the most murderous on earth. Grillo travels to gun manufacturers, strolls the aisles of gun shows and gun shops, talks to FBI agents who have infiltrated biker gangs, hangs out on Baltimore street corners, and visits the ATF gun tracing center in West Virginia. Along the way, he details the many ways that legal guns can cross over into the black market and into the hands of criminals, fueling violence here and south of the border. Simple legislative measures would help close these loopholes, but America's powerful gun lobby is uncompromising in its defense of the hallowed Second Amendment. Perhaps, however, if guns were seen not as symbols of freedom, but as key accessories in our epidemics of addiction, the conversation would shift. Blood Gun Money is that conversation shifter."
From the author of El Narco, writer Ioan Grillo's BLOOD GUN MONEY is a searing investigation into the enormous black market for firearms, essential to cartels and gangs in the drug trade and contributing to the epidemic of mass shootings. From the book jacket: "The gun control debate is revived with every mass shooting. But far more people die from gun deaths on the street corners of inner city America and across the border as Mexico's powerful cartels battle to control the drug trade. Guns and drugs aren't often connected in our heated discussions of gun control-but they should be. In Ioan Grillo's groundbreaking new work of investigative journalism, he shows us this connection by following the market for guns in the Americas and how it has made the continent the most murderous on earth. Grillo travels to gun manufacturers, strolls the aisles of gun shows and gun shops, talks to FBI agents who have infiltrated biker gangs, hangs out on Baltimore street corners, and visits the ATF gun tracing center in West Virginia. Along the way, he details the many ways that legal guns can cross over into the black market and into the hands of criminals, fueling violence here and south of the border. Simple legislative measures would help close these loopholes, but America's powerful gun lobby is uncompromising in its defense of the hallowed Second Amendment. Perhaps, however, if guns were seen not as symbols of freedom, but as key accessories in our epidemics of addiction, the conversation would shift. Blood Gun Money is that conversation shifter."
In an amazing one hour interview with award-winning true crime journalist, author of 2 books, and host of A Dark turn podcast, Kevin Deutsch, we discussed investigating crime, drugs, government corruption, and gangs. Kevin has travelled the world to hunt down leads in homicides and kidnappings. Eye opening discussion you won't want to miss. Kevin Deutsch is an award-winning crime writer and author of two books: The Triangle: A Year on the Ground with New York's Bloods and Crips, and Pill City: How Two Honor Roll Students Foiled the Feds and Built a Drug Empire. A staff writer for the criminal justice journalism nonprofit Bronx Justice News, Deutsch hosts the crime podcast "A Dark Turn" on Authors on the Air Global Radio Network. He previously worked on staff at Newsday, the New York Daily News, The Miami Herald, The Palm Beach Post, and The Riverdale Press. His work has also appeared in Newsweek, The New York Times, The Forward, Columbia Journalism Review, The Independent, the Orlando Sentinel, and The New York Post. Kevin specializes in journalism about street gangs and drug trafficking and has received multiple prizes for his writing about crime and national news events, including an Associated Press award for justice beat reporting. A graduate of Florida International University, Kevin has taught journalism at Queens College and Hofstra University. www.kevindeutsch.us/about Copyrighted. Listen to the podcast on your favorite app.
In an amazing one hour interview with award-winning true crime journalist, author of 2 books, and host of A Dark turn podcast, Kevin Deutsch, we discussed investigating crime, drugs, government corruption, and gangs. Kevin has travelled the world to hunt down leads in homicides and kidnappings. Eye opening discussion you won't want to miss. Kevin Deutsch is an award-winning crime writer and author of two books: The Triangle: A Year on the Ground with New York's Bloods and Crips, and Pill City: How Two Honor Roll Students Foiled the Feds and Built a Drug Empire. A staff writer for the criminal justice journalism nonprofit Bronx Justice News, Deutsch hosts the crime podcast "A Dark Turn" on Authors on the Air Global Radio Network. He previously worked on staff at Newsday, the New York Daily News, The Miami Herald, The Palm Beach Post, and The Riverdale Press. His work has also appeared in Newsweek, The New York Times, The Forward, Columbia Journalism Review, The Independent, the Orlando Sentinel, and The New York Post. Kevin specializes in journalism about street gangs and drug trafficking and has received multiple prizes for his writing about crime and national news events, including an Associated Press award for justice beat reporting. A graduate of Florida International University, Kevin has taught journalism at Queens College and Hofstra University. http://www.kevindeutsch.us/about Copyrighted. Listen to the podcast on your favorite app.
Kevin Deutsch is an award-winning crime writer and author of two books: The Triangle: A Year on the Ground with New York's Bloods and Crips, and Pill City: How Two Honor Roll Students Foiled the Feds and Built a Drug Empire. A staff writer for the criminal justice journalism nonprofit Bronx Justice News, Deutsch hosts the crime podcast "A Dark Turn" on Authors on the Air Global Radio Network. He previously worked on staff at Newsday, the New York Daily News, The Miami Herald, The Palm Beach Post, and The Riverdale Press. His work has also appeared in Newsweek, The New York Times, The Forward, Columbia Journalism Review, The Independent, the Orlando Sentinel, and The New York Post. Kevin specializes in journalism about street gangs and drug trafficking and has received multiple prizes for his writing about crime and national news events, including an Associated Press award for justice beat reporting. A graduate of Florida International University, Kevin has taught journalism at Queens College and Hofstra University. http://www.kevindeutsch.us/about Copyrighted. Listen to the podcast on your favorite app.
Our guest on "A Dark Turn" this week is ERIC LICHTBLAU, a two-time Pulitzer Prize-winning journalist and the best-selling author of "The Nazis Next Door: How America Became a Safe Haven for Hitler's Men," and "Bush's Law: The Remaking of American Justice." Lichtblau was a Washington reporter for the New York Times for fifteen years from 2002-2017 and for the Los Angeles Times for fifteen years before that. He has also written during his career for the New Yorker, TIME, and other publications, reporting extensively on national security, terrorism, law enforcement, civil rights, political corruption, war crimes, and other issues. He earned a Pulitzer Prize in 2006 for stories revealing the existence of a secret NSA wiretapping program approved after the Sept. 11 attacks, and a second Pulitzer in 2017 as part of a team investigating links between the Trump administration and Russia in the 2016 campaign. Eric joined us by phone to discuss his stunning new work of historical nonfiction "Return to the Reich: A Holocaust Refugee's Secret Mission to Defeat the Nazis." It will be available where all books are sold beginning October 15. Eric will also will be speaking about his new book and signing copies at the Miami Book Fair in November.
Authors on the Air host and executive producer Pam Stack is proud to welcome the hosts from the network. Let us introduce you to these wonderful broadcast and podcast hosts. Alistair Cross and Tamara Thorne, authors and host of Thorne & Cross: Haunted Nights Live! David Ivester, PR guru and host of Author Guide to Marketing Eliot Parker, award-winning author and host of Now Appalachia! Kevin Deutsch, award-winning journalist, publisher of Bronx Justice News, author of true crime and host of A Dark Turn. Libby Hellmann, multiple award-winning author, TV host and host of Second Sunday Books. Maddie Margarita, literary bon vivant, author and host of Character Floss. Shannon Fisher, women's activist, National Press Club correspondent, writer and host of Our Lives. Vanessa Fewings, USA today best-selling author and host of The Romance Show. Kerry Schafer, best-selling author, creativity expert, funny lady and host of Creativity Quest. LISTEN LIVE OR ON WWW.SOUNDCLOUD.COM/AUTHORSONTHEAIR or your favorite podcast app. @Copyrighted by the Authors on the Air Global Radio Network LLC.
Authors on the Air host and executive producer Pam Stack is proud to welcome the hosts from the network. Let us introduce you to these wonderful broadcast and podcast hosts. Alistair Cross and Tamara Thorrne, authors and host of Thorne & Cross: Haunted Nights Live! David Ivester, PR guru and host of Author Guide to Marketing Eliot Parker, award-winning author and host of Now Appalachia! Kevin Deutsch, award-winning journalist, publisher of Bronx Justice News, author of true crime and host of A Dark Turn. Libby Hellmann, multiple award-winning author, TV host and host of Second Sunday Books. Maddie Margarita, literary bon vivant, author and host of Character Floss. Shannon Fisher, women's activist, National Press Club correspondant, writer and host of Our Lives. Vanessa Fewings, USA today best-selling author and host of The Romance Show. Kerry Schafer, best-selling author, creativity expert, funny lady and host of Creativity Quest. LISTEN LIVE OR ON WWW.SOUNDCLOUD.COM/AUTHORSONTHEAIR or your favorite podcast app. @Copyrighted by the Authors on the Auir Global Radio Network LLC.
Authors on the Air host Pam Stack welcomes award-winning journalist, author and podcast host Kevin Deutsch to the show. Kevin Deutsch is an American criminal justice journalist, author of two books, and host of the crime podcast "A Dark Turn" on the Authors on the Air Global Radio Network. He is currently a staff writer for the criminal justice nonprofit Bronx Justice News. The sourcing and veracity of some of his news articles and his book Pill City became the subject of a high-profile dispute in 2017 involving allegations made by members of the media that Deutsch fabricated sources. Deutsch denied all of the claims and defended his work as accurate, as did his publisher, St. Martins Press. Deutsch was never formally accused by any major news organization of fabricating sources. Pill City is an account of how two teens used opioids looted during the 2015 Baltimore riots to sell drugs using an Uber-like app and founded a nationwide criminal syndicate.
Authors on the Air host Pam Stack welcomes award-winning journalist, author and podcast host Kevin Deutsch to the show. Kevin Deutsch is an American criminal justice journalist, author of two books, and host of the crime podcast "A Dark Turn" on the Authors on the Air Global Radio Network. He is currently a staff writer for the criminal justice nonprofit Bronx Justice News. The sourcing and veracity of some of his news articles and his book Pill City became the subject of a high-profile dispute in 2017 involving allegations made by members of the media that Deutsch fabricated sources. Deutsch denied all of the claims and defended his work as accurate, as did his publisher, St. Martins Press. Deutsch was never formally accused by any major news organization of fabricating sources. Pill City is an account of how two teens used opioids looted during the 2015 Baltimore riots to sell drugs using an Uber-like app and founded a nationwide criminal syndicate.
Kevin Deutsch is a staff writer for the Bronx Justice News, an investigative journalist, true crime author, and podcast host. Among others, he's worked for the Miami Herald, Newsday, The Riverdale Press, and the Daily News. His freelance work has graced the pages of Newsweek, the New York Times, and Columbia Journalism Review, and he's taught journalism at Queen's College and Hofstra University. He's written two nonfiction crime books on street gangs, the latest of which garnered substantial attention ("Pill City: How Two Honor Roll Students Foiled the Feds and Built a Drug Empire"). Kevin and host Gavin Reese discuss the relationship and commonalities between cops and reporters, the state of modern journalism, working in the shadows of your hero, and his love of Philip Marlowe and Raymond Chandler. "Local journalism is the future." -- Kevin Deutsch Kevin's published works: https://www.amazon.com/Kevin-Deutsch/e/B00MBRB2DE Kevin's website: kevindeutsch.us Kevin's podcast: www.facebook.com/adarkturn/ Gavin’s works: www.amazon.com/Gavin-Reese/e/B072W5PPGS/ Gavin’s site: https://gavinreese.com #writersbeat #amwriting #amreading #amwritingfiction #thriller #espionage #writerslife #gavinthecop #gavinreese #police #policeprocedural #detective #conspiracy #conspiracyseries #writingcraft #nanowrimo #writingcoach #journalism #investigation #yellowjournalism #foia #controversy #drugs #poverty #ethics #batman #miamiherald #philipmarlowe #bxjusticenews #baltimore #pillcity #kevindeutsch #nyt #raymondchandler --- Support this podcast: https://anchor.fm/writersbeatpodcast/support
“A Dark Turn” with Kevin Deutsch welcomes Michael Brodkorb and Allison Mann, authors of the new true crime book “The Girls Are Gone.” On the evening of April 19, 2013, Samantha and Gianna Rucki disappeared. Two of five children born to David Rucki and Sandra Grazzini-Rucki, the teenage sisters vanished in the midst of their parents’ divorce. The girls’ father, David Rucki, worked tirelessly with law enforcement to search day and night for his two missing daughters, following every lead while raising three remaining children at home. Their mother, Sandra Grazzini-Rucki, used her newfound freedom to vacation around the world, abandoning her children. And as the investigation intensified, catching the attention of the media, Sandra also disappeared. The Girls Are Gone is the true story of two sisters who went missing, the father who kept searching, and the adults who conspired to keep the truth hidden. This podcast is the property of the Authors on the Air Global Radio Network.