Podcasts about insurance podcast

This episode was recorded live from Memphis Tennessee at Graceland, Home of Elvis Presley, the King of Rock and Roll. From the PIA of Arkansas annual convention, the Mayor got to sit down with long time friend Courtney Fenske to talk about her life from Account Manager to successful Territory Manager at Accuity. She is such a value add to not only her agents but also this industry earning her multiple awards over the past few years and the respect of so many. Check out this amazing conversation and hear more from her journeys in Arkansas. Sponsored by :Smart Choice Agents - Canopy Connect - Olde Schoool Marketing And watch it on Youtube as well. 

In this engaging live podcast episode from Memphis, Heath Sheeran and Riley Talbot discuss a variety of topics ranging from music and culture to the intricacies of the insurance industry. Riley shares his journey from a college athlete to a successful insurance professional, emphasizing the importance of technology and human interaction in the field. The conversation also touches on the challenges of building a business from scratch and offers valuable advice for agents and carriers navigating the evolving landscape of insurance.Building a business from scratch requires a clear vision and adaptability.Technology should enhance, not replace, human interaction in insurance.Long-term sustainability is key for both agents and insurers.A balance between technology and personal touch is essential for growth.Riley emphasizes the importance of real-time data in decision-making.The insurance industry is evolving, and staying ahead requires innovation.Personal interests, like music and food, can enrich professional conversations.Chapters00:00Welcome to Insurance Town02:03Exploring Music and Culture04:54Riley's Journey in Insurance09:56Building a Business from Scratch12:52The Role of Technology in Insurance20:08Advice for Agents and Carriers22:50Fun and Personal Insights

Great ideas don't build successful agencies, action does! Shane and Tonya discuss why taking big swings (and sometimes missing) is the only way to truly grow. From overcoming analysis paralysis to tuning out the noise of social media “experts,” they share real-life stories and practical advice for agency owners ready to stop overthinking and start swinging for the fences. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

In this conversation, Matt Waxman shares his journey from a marketing major to a successful figure in the insurance industry, discussing his experiences in hospitality, insurance claims, and marketing. He emphasizes the importance of understanding the property market, particularly in challenging areas like Florida and Texas, and offers valuable advice for agents navigating these tough times. The discussion also touches on the evolution of his company, Alchemy Insurance Solutions, and the opportunities within the builders risk space. In this conversation, Matt Waxman and Heath Shearon delve into the complexities of Builders Risk insurance and the emerging cannabis insurance market. They discuss the importance of building strong relationships with underwriters, understanding client needs, and the necessity of educating producers on these specialized insurance products. The dialogue emphasizes the need for agents to develop pipelines for Builders Risk and the lucrative opportunities within the cannabis sector, highlighting the evolving nature of these industries and the role of Alchemy Insurance Solutions in providing comprehensive coverage solutions.takeawaysMatt Waxman has a diverse background in marketing, hospitality, and insurance.He transitioned from a marketing major to a career in insurance after exploring various fields.Waxman emphasizes the importance of building relationships in the builders risk market.The property market presents challenges, but also opportunities for agents willing to adapt.Alchemy Insurance Solutions focuses on solving pain points in the insurance market.Understanding the needs of clients is crucial for success in insurance.Waxman encourages agents to prepare thoroughly when submitting risks to underwriters.Flexibility in underwriting is essential in today's property market.The builders risk space can lead to long-term relationships with clients.Agents should not give up on finding coverage solutions for their clients. The likelihood of declination increases without proper partnerships.Understanding Builders Risk is crucial for effective insurance solutions.Building relationships with underwriters is essential for agents.Providing detailed information to underwriters enhances approval chances.Agents must sell both to clients and carriers effectively.The cannabis insurance market presents significant opportunities.Education and webinars are vital for agents to succeed in niche markets.Direct access to underwriters fosters better communication and solutions.Agents should be transparent about their knowledge in niche markets.The insurance landscape is evolving, requiring adaptability from agents.05:52Matt Waxman's Journey to Insurance10:32Cornerstone to Alchemy: Evolution of a Company18:00Navigating the Property Market Challenges20:06Advice for Agents in a Tough Market21:54Navigating the Builders Risk Landscape28:10Understanding the Role of Underwriters32:32Building a Pipeline for Builders Risk35:53Exploring the Cannabis Insurance Market40:07The Science Behind Cannabis Insurance45:53Alchemy Insurance Solutions: A Comprehensive OverviewMy amazing Sponsors;Smart ChoiceCanopy ConnectOlde School Marketing 

Shane and Tonya tackle the cultural obsession with busyness and unpack why a full calendar doesn't always equal fulfillment. From personal stories to leadership lessons, they explore how agency owners can shift from hustle mode to healthy balance without sacrificing success. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

Guest Bio Darren Wood is the founder of Recoop Disaster Insurance, a first-of-its-kind, multi-peril disaster insurance product. Darren is an insurance industry veteran, with over 25 years of experience. He previously served as the division president for Holmes Murphy, a top 25 insurance broker, where he was responsible for the delivery of value-added solutions to insurance clients. He also held senior project management and operational leadership roles with Marsh Consumer (now Mercer), focusing on the delivery of employee benefit and affinity solutions to consumers through Fortune 1,000 clients. Darren received his degree in Accounting from Simpson College, earned his Project Management Professional (PMP) designation, and is a veteran of the United States Army.   Highlights from the Show In this episode, we cover the challenges and solutions related to insurance coverage, particularly in the context of natural disasters and underinsurance. The conversation highlights the following key points: Background and Motivation: Darren shares personal experiences from the Gulf War, emphasizing the importance of addressing resource shortages and providing solutions for those in need. Insurance Gaps and Solutions: The discussion focuses on the inadequacies of traditional insurance policies, which are often outdated and not suited to current exposure contexts. Darren is interested in exploring new solutions that can address these gaps effectively. Product Offering: Recoop offers a multi-peril disaster product that provides a lump sum solution to customers. This product is designed to complement existing insurance policies by covering gaps that traditional policies do not address. Distribution and Reach: Recoop has partnered with 22 distribution partners, providing access to approximately 140 million Americans. They are also working with independent agents and larger insurers to expand their reach. Challenges and Perseverance: Darren discusses the perseverance required to succeed in this field, drawing parallels to their military experience. They emphasize the importance of continuous effort and building a strong policy base to increase exposure and coverage. Future Outlook: The conversation concludes with optimism about the future and the potential for new solutions to fill existing gaps in insurance coverage. Darren expresses a commitment to helping others in the industry and addressing the real problems faced by people. Overall, the conversation underscores the need for innovative insurance solutions that can adapt to modern challenges and provide comprehensive coverage in the face of increasing natural disasters and underinsurance issues. This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

Send us a textRevolutionizing Trucking with Automation and Hybrid Technology | Featuring Matt ChangIn this episode of the Trucking Risk and Insurance Podcast, host interviews Matt Chang, a robotic engineer and founder of Chang Robotics. They discuss innovative tech solutions for the trucking industry, including automated freight corridors, hybrid trucking, and warehouse automation. Chang shares insights on current projects, such as the automated freight corridor in Texas, which aims to reduce congestion and idle time for truckers while improving efficiency. They also explore the implications of hybrid electric powertrains for commercial trucks, highlighting potential environmental and economic benefits. Tune in to learn how these advancements could transform the trucking industry and improve the lives of truck drivers.Our GuestMatthew ChangChang Roboticshttps://www.changrobotics.ai00:00 Introduction to High-Tech Solutions in Trucking00:30 Meet Matthew Chang: Robotics Engineer01:26 Challenges of Automated Trucking02:24 Innovative Automated Freight Corridor06:13 Approval and Implementation of the Project16:53 Hybrid and Electric Trucking Solutions30:04 Automating Warehouses and Supply Chains32:54 Conclusion and Final ThoughtsYour Hosts:John FarquharNational Risk Services Specialist, Transportation, Gallager GGBhttps://www.ajg.com/ca/M: 437-341-0932John_Farquhar@ajg.comChris HarrisCEO, Safety Dawg Inc.905 973 7056Chris@SafetyDawg.comhttps://safetydawg.com/Keeping it Safety Dawg Simple!#trucksafety #truckinsurance #truckpodcastDo you need a "Truck Driver Safety Policy?" Get it today! https://safetydawg.com/policy

Shane and Tonya tee off with a conversation about what The Masters can teach us about agency ownership. From Rory McIlroy's daughter reminding him, “You already know how to play golf,” to recognizing the value of your own strengths and systems, this episode is about presence, persistence, and trusting yourself.  IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

In this conversation, Daniel Yoo discusses the inception of Finmate AI, a tool designed to enhance the efficiency of financial advisors by automating note-taking and data entry. He shares his journey from being a financial advisor to creating a solution that addresses common pain points in the industry. The discussion also touches on the role of AI in financial services, the importance of maintaining human relationships, and the future of in-person meetings in a technology-driven world. In this conversation, Daniel Yoo discusses the transformative role of AI in the financial services industry, emphasizing the importance of human relationships in client interactions. He addresses data security concerns, the integration of AI with CRM systems, and the evolving client experience in a technology-driven world. Daniel also shares insights on how financial advisors can learn from each other and adapt to the changing landscape, ultimately highlighting the need for personalized service in an increasingly automated environment.takeawaysChapters00:00Introduction and Background02:46The Birth of Finmate AI06:01The Role of AI in Financial Services09:05Enhancing Human Relationships with Technology12:05Optimizing Workflows with AI15:03The Future of In-Person Meetings18:50The Role of AI in Financial Services21:29Data Security and Privacy Concerns25:51Integrating with CRM Systems29:30Learning from Financial Advisors29:59Enhancing the Client Experience34:50Final Thoughts and Contact Information

Shane and Tonya discuss the rise of insurance influencers, the pressure to chase visibility over sustainability, and the challenge of rethinking your agency's direction to create a business that aligns with your goals and works for you. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

In this engaging conversation, Ben Morrow shares his journey from a nomadic childhood to his current role in the insurance industry. He discusses the challenges of balancing family life with a demanding career, the impact of personal loss on his wellness journey, and the unique bond he shares with his identical twin. Ben emphasizes the importance of trust and resilience in navigating life's ups and downs, and how his experiences have shaped his approach to personal growth and spirituality. In this conversation, Ben Morrow discusses the innovative approach of Claims Concierge in the insurance industry, focusing on enhancing the claims process for policyholders. He emphasizes the importance of building trust between agents and clients, the role of contractors, and the need for a grounded presence during claims. Morrow also addresses the challenges faced in the industry, including the need for better communication and follow-through, and highlights the significance of vulnerability in fostering relationships and providing support during difficult times.Chapters00:00Spring Break and Family Life03:00Ben Morrow's Journey: From Childhood to Career06:04The Impact of Family and Personal Loss08:55The Twin Connection: Identity and Individuality11:51Wellness and Spirituality: A Lifelong Journey14:59Navigating Life's Challenges: Trusting the Process20:59Entering the Insurance Industry: A New Chapter25:22Claims Concierge: A New Approach to Insurance Claims31:51The Role of the Agent: Building Trust and Relationships36:48Navigating the Claims Process: A Grounded Presence41:26Overcoming Industry Challenges: Building Trust and Relationships47:54Leading with Vulnerability: The Human Side of ClaimsSponsors:Smart ChoiceCanopy Connect

Resilience isn't just a word, it's a way of showing up when things get tough. In this episode, Shane and Tonya dive into what resilience really looks like in the independent agency world, why relationships matter more than ever, and how honest conversations can move your business forward. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

In this episode of Insurance Town, Mayor sits down with Paul Neuberger, Best Selling Author of the book: Secrets to Cold Call Success and the founder of C-Suite for Christ, an incredible community that brings together executives with a shared Christian faith. Paul discusses a variety of important topics, including the often-overlooked challenges faced by C-suite executives, the struggles of cold calling, and he tells us of the unfortunate, unhealthy habits in the lives many high-level professionals face in their careers.Throughout the conversation, Paul dives into:The Importance of Faith in Leadership: How Christians can maintain integrity and faith in the corporate world, even when facing tough decisions.Cold Calling: The challenges and strategies for effective cold calling, especially in the world of business development.The Health of C-Suite Executives: The often-hidden toll leadership can take on executives, both physically and emotionally, and the importance of maintaining balance.The Mission of C-Suite for Christ: Paul shares the heart behind his organization, its mission, and how it's transforming the way leaders approach faith and business.Common Struggles for Christians in the Corporate World: What it looks like to integrate one's Christian faith with corporate responsibilities and how to stay true to values in an often secular business environment.Whether you're an executive, a Christian business professional, or someone looking to understand how faith intersects with leadership in the modern world, this episode will offer valuable insights into navigating corporate life with integrity and purpose.Special Thanks to Our Sponsors:Smart Choice: Helping independent agencies grow and succeed through access to top carriers and cutting-edge tools.Canopy Connect: Simplifying the insurance quoting process with a smarter, quicker way to gather customer data.Olde School Marketing: Your trusted partner in creative marketing strategies designed to help your agency stand out in a crowded market.Don't forget to subscribe, rate, and leave a review! Let us know your thoughts on the episode and how you integrate faith into your leadership journey!

Shane and Tonya talk AI in the independent insurance channel with special guests Chad Jackson and Justin White of Strawberry Antler. From automating quoting to solving real agency problems, they explore how AI can transform the way small and midsize agencies operate, why AI isn't as intimidating as it sounds, and how it can turn efficiency into opportunity. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

in this weeks episode of Insurance Town, the Mayor himself brings you insights and strategies to help grow your agency! In this special Town Hall episode, we are joined by Bradley Flowers of Portal Insurance. Bradley is a master at building referral relationships with lenders and realtors, and today he's sharing his game-changing strategies with our community.If you've ever felt stuck working with realtors who don't close deals or lenders who don't deliver, this episode is for you! Bradley has cracked the code on how to identify and partner with the right referral sources—and he's giving us the full playbook.Key Takeaways:Stop Wasting Time: How to avoid partnering with lenders and realtors who don't deliver.Data-Driven Referrals: How Referral Radar can identify high-value partners already sending business to insurance agents.Strategic Integrations: How to plug Bradley's system directly into your CRM/AMS to streamline follow-ups and maintain relationships.Predictive Analytics: Learn how to use real-time data to find lenders and agents that are most likely to work well with your agency.Relationship Building: Tips for long-term success in leveraging referral partners to grow your book of business.Why You Should Listen:Bradley Flowers has found a way to make referral partnerships strategic rather than random. This episode will teach you how to work smarter, not harder—so you can spend less time chasing and more time closing deals.Episode Resources:Learn more about Bradley Flowers and his work at Portal InsuranceCheck out Referral Radar to discover the best referral sources in your areaMissed the live Town Hall? Catch the full replay here: [Insert Link]Connect with Us:Follow Insurance Town on [LinkedIn]Subscribe to the podcast on [Apple Podcasts], [Spotify], and [Google Podcasts]Got feedback or want to suggest a guest? Reach out at [Insert Contact Info]Special Thanks:Big shoutout to our sponsors for making this Town Hall possible:SMART CHOICE – Helping agents grow their business with the right partnerships.Canopy Connect – The easy way to gather insurance data.Olde School Marketing – Personal and powerful branding for your agency.Tune in, take notes, and let's grow your referral network the right way! Enjoy the episode!

Excess and surplus lines (E&S) can open up new opportunities, but it also comes with its own set of challenges. Shane and Tonya break down the common fumbles agents make, share how to avoid costly mistakes, decide when to say no, and discuss how build the processes that make E&S business work for your agency. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

In this re-aired episode of Insurance Town, the Mayor sits down with former NFL player turned inspirational speaker and business coach, Marcus Ogden. This is one of our most powerful and motivating conversations, and we wanted to bring it back for those who missed it—or need to hear it again.Marcus shares his incredible journey from playing in the NFL to hitting rock bottom, working as a custodian for $8/hour, and ultimately rising again to become a highly sought-after speaker and leadership coach. His story is raw, real, and absolutely packed with lessons for agency owners, producers, and anyone striving to lead with purpose.

When Southwest Airlines starts charging for checked bags, it's more than a policy change; it's a brand identity crisis. Shane and Tonya discuss how staying true to your agency's unique strengths, rather than chasing trends or comparisons, is the key to long-term success and avoiding burnout. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

As a first in a webinar series, GTM lead, Connor Berry invites senior sales leaders from the InsurTech industry to discuss what is actually driving sales in 2025 and what's just noise. The panel discuss AI, Social selling, Cold calling & how to attract and build a successful sales team.Also, if you enjoy these conversations, make sure to follow The Leadership in Insurance Podcast—we're talking to the people leading real change in the industry every week.Would love to hear your thoughts on this "Finpro Presents ... InsurTech Sales: What's driving deals in 2025 (and what's not)" Let's chat in the comments.#LeadershipInInsurance #Podcast #Insurtech #AI #InsuranceInnovation #CommercialInsurance #FutureOfInsurance #Fairmatic #RiskManagement #AutoInsurance #InsuranceTech Hosted on Acast. See acast.com/privacy for more information.

Send us a textSolving the Billion-Dollar Truck Parking Problem with Rig HutIn this episode of the Trucking Risk and Insurance Podcast, hosts discuss the billion-dollar truck parking issue with special guest Jake Gusso, co-founder of Rig Hut. Jake introduces Rig Hut, a truck parking technology focused on optimizing industrial parking spaces for landlords. They explore the severe shortage of truck parking across the U.S., its implications for drivers, and how Rig Hut's platform offers solutions by automating inventory and access control, making parking facilities more efficient. Jake shares insights on the evolution of Rig Hut, the importance of secure and managed truck parking, potential revenue opportunities for landlords, and future outlooks for truck parking management.Contact Jake:Rig Hutjguso@therighut.comhttps://www.therighut.comYour HostsJohn FarquharNational Risk Services Specialist, Transportation, Gallager GGBhttps://www.ajg.com/ca/M: 437-341-0932John_Farquhar@ajg.comChris HarrisCEO, Safety Dawg Inc.905 973 7056Chris@SafetyDawg.comhttps://safetydawg.com/00:00 Introduction to the Billion-Dollar Truck Parking Problem00:13 Meet Jake Gusso: Co-Founder of Rig Hut00:57 The Truck Parking Crisis Explained03:19 How Rig Hut is Revolutionizing Truck Parking05:31 Challenges and Solutions in Truck Parking Management09:10 Market Dynamics and Future of Truck Parking16:18 Expanding Rig Hut's Reach and Capabilities27:55 Conclusion and Call to ActionKeeping it Safety Dawg Simple!#trucksafety #truckinsurance #truckpodcastDo you need a "Truck Driver Safety Policy?" Get it today! https://safetydawg.com/policy

In this episode of Insurance Town, host Heath Shearon sits down with Kevin Koone, a well-respected insurance professional with a fascinating career journey. Kevin shares how he transitioned from aspiring to work in the medical field to making his way through GIS mapping, janitorial work, and eventually finding his place in the independent insurance space.Heath and Kevin discuss:;✅ The challenges of commission-based sales and how he navigated early struggles.✅ High-net-worth clients—how he got into that niche and what makes them different.✅ How to handle tough conversations about rate increases and policy changes.✅ The importance of empathy, education, and building lasting client relationships.✅ The evolving role of leadership in independent agencies and the difference between personal and commercial lines service styles.Kevin also shares personal insights on faith, family, and the value of time in today's fast-paced world. Whether you're a seasoned agent or just starting, this episode is packed with real-life lessons and industry wisdom.Sponsors:A big thank you to our sponsors for making this episode possible!Smart Choice: Looking for a great partner to help grow your agency? Check out Smart Choice for all your agency needs.Canopy Connect: Want to simplify the way you collect client information? Visit UseCanopy.com/heath to see how Canopy Connect can help streamline your agency's processes.Olde School Marketing: For all your marketing and promotional needs, Olde School Marketing has you covered. Reach out today to level up your marketing game!

What if the real key to success is JOMO (the Joy of Missing Out)? Shane and Tonya break down how to stay focused, make intentional decisions, and let your business serve you—rather than the other way around. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

In this exciting episode of Insurance Town, The Mayor, sits down with Ricky Brito of Agent Brokers United (ABU) to talk all things networking, trade shows, and building relationships in the insurance industry. Ricky shares his journey from manual labor to becoming a key player in the insurance event space and how ABU is changing the game for agents and brokers nationwide.We also take a deep dive into the ABU National Insurance Trade Show Convention coming up in Las Vegas at Planet Hollywood on April 24-27, 2025. Ricky lays out what attendees can expect—from the Chris DeJune Memorial Golf Tournament to a packed lineup of keynote speakers, networking opportunities, and after-hours events.Key Takeaways:✔️ The Power of Networking – Why building relationships is key to success in the insurance industry.✔️ ABU Trade Show Breakdown – Everything you need to know about the upcoming ABU National Insurance Trade Show Convention in Las Vegas.✔️ Maximizing Your Conference Experience – Pro tips on how to make the most of your time at trade shows and industry events.✔️ The Importance of Follow-Up – How to turn new connections into lasting business opportunities.✔️ The Fun Side of Conferences – From golf tournaments to exclusive after-hours parties at the Wynn Las Vegas, there's more to industry events than just business.Event Details & Registration:

Send us a textThe Benefits and Challenges of Outsourcing in the Trucking Industry: An In-Depth DiscussionIn this enlightening episode of the Trucking Risk and Insurance Podcast, hosts Chris and Johnny explore the concept of outsourcing, particularly in the trucking industry. Joined by Andrew Jacoby, CEO of Good Shepherd Staffing, the episode delves into the advantages and potential drawbacks of offshoring tasks. Andrew provides a comprehensive overview of how his company connects businesses with skilled Filipino VAs through vocational schools in the Philippines. They analyze which tasks can be effectively outsourced, such as dispatching, scheduling, and customer service, while discussing real-world examples. The conversation addresses the skepticism and trust issues often faced by traditional business owners and emphasizes the importance of trial and verification in successful outsourcing. Practical advice, strategies, and personal anecdotes make this episode a valuable resource for those considering incorporating remote work solutions to optimize their operations.Good Sheppard StaffingAndrew Jocobygoodshepherdstaffing.comandrew@goodshepherdstaffing.comJohn FarquharNational Risk Services Specialist, Transportation, Gallager GGBhttps://www.ajg.com/ca/M: 437-341-0932John_Farquhar@ajg.comChris HarrisCEO, Safety Dawg Inc.905 973 7056Chris@SafetyDawg.comhttps://safetydawg.com/00:00 Introduction to Outsourcing in Trucking00:33 Meet Andrew Jacoby: CEO of Good Shepherd Staffing01:36 How Trucking Companies Can Utilize Offshore Staffing03:09 Case Study: Offshoring Safety Alerts04:31 The Benefits of Overseas Staffing10:05 Addressing Concerns About Remote Work11:31 Real-World Examples of Successful Outsourcing17:41 Training and Vetting Offshore Staff24:54 The Future of Remote Work in Trucking29:49 Final Thoughts and Contact InformationKeeping it Safety Dawg Simple!#trucksafety #truckinsurance #truckpodcastDo you need a "Truck Driver Safety Policy?" Get it today! https://safetydawg.com/policy

In this episode of the Ridiculously Amazing Insurance Agent Podcast, we dive into the power of communication templates and how they can transform your insurance agency's customer service and efficiency.

Feeling frustrated with the lack of control in the insurance industry? Shane and Toya discuss how independent agents can move beyond frustration and take action. From carrier councils to industry advocacy, learn how to create real change for your agency and the industry. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

In this episode of Insurance Town, Heath Shearon sits down with Kimiko Donahue, an insurance pro who has done it all—captive agent, independent agency owner, carrier rep, and now a coach helping business owners find their path.What You'll Learn in This Episode:

In this captivating episode of the Insurance Town Podcast, Mayor Heath Shearon welcomes the tech-savvy and insightful Mike Todasco. Known for his rich background in innovation and technology, Mike shares his journey from working at PayPal to becoming an expert in generative AI.Together, they dive deep into how AI is transforming industries, including insurance. Mike explains the disruptive journey of PayPal, the evolution of mobile payments, and the strategic pivots that kept the company at the forefront of digital transactions. The conversation then shifts to the power of AI and its incredible potential to revolutionize the way agencies operate.From comparing insurance policies to streamlining daily tasks, Mike and Heath explore innovative AI use cases that can simplify processes and enhance customer experiences. Whether you're an AI skeptic or already experimenting with ChatGPT, this episode is packed with practical ideas and inspiration to take your agency to the next level.Key Takeaways:AI's Role in Business Evolution: How PayPal leveraged AI and technology to transform digital payments.Generative AI in Insurance: Practical use cases for streamlining policy comparisons and enhancing customer communication.Embracing Technology: Why insurance agencies should overcome tech hesitancy to stay competitive.Personalized AI Applications: How to tailor AI tools to fit your agency's unique needs and voice.Sponsors:A big thank you to our sponsors for making this episode possible!Smart Choice: Looking for a great partner to help grow your agency? Check out Smart Choice for all your agency needs.Canopy Connect: Want to simplify the way you collect client information? Visit UseCanopy.com/heath to see how Canopy Connect can help streamline your agency's processes.Olde School Marketing: For all your marketing and promotional needs, Olde School Marketing has you covered. Reach out today to level up your marketing game!Tune in now to discover how AI can transform your agency and learn from one of the industry's brightest minds!

The best way to connect with clients is through storytelling, not by being boring or overly technical. Shane and Tonya discuss into the power of 60-second stories that turn real-life lessons into personal, memorable, and successful sales moments.  IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

Best Insurance Agency Incentive Plans to motivate your team and drive performance!

In this episode I just want to say thank you and to make an announcement or two !! Please take a few minutes to subscribe and download this little episode for future listen if ya want but make sure you do. We have some big things coming up here in Insurance town! Love you all! thank you all !! See you soon ! Sponsors:A big thank you to our sponsors for making this episode possible!Smart Choice – Looking for a great partner to help grow your agency? Check out Smart Choice for all your agency needs.Canopy Connect – Want to simplify the way you collect client information? Visit UseCanopy.com/heath to see how Canopy Connect can help streamline your agency's processes.Olde School Marketing – For all your marketing and promotional needs, Olde School Marketing has you covered. Reach out today to level up your marketing game!

Does agency size determine success? Shane and Tonya break down the challenges of scaling, the myths around agency size, and why success isn't one-size-fits-all. In this special anniversary episode, they reflect back on lessons learned over the last three years on IA Forward, and what it really takes to build an agency that works for you long-term. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

In this episode of the Ridiculously Amazing Insurance Agent Podcast, we discuss When to Get an Insurance Producer? and how this key decision can help grow your agency!

In this episode of Insurance Town, host Heath Shearon sits down with Brenden Corr to catch up on life, career changes, and the powerful work he's doing with Project 55—a mental health initiative focused on supporting employees in the insurance industry.Brenden shares insights into his transition from Lost Run Pro, the importance of prioritizing family, and his passion for mental health advocacy in the workplace. The conversation takes a deep dive into how mental health affects insurance professionals, especially during challenging market conditions.Key Takeaways:Life Updates from Brenden Corr – Moving from Lost Run Pro and what's next.The Reality of Small-Town Montana – Why locals have mixed feelings about Yellowstone.Understanding Project 55 – A movement aimed at providing free mental health resources to insurance professionals.Workplace Mental Health Awareness – Why leaders need training to support their teams effectively.The Hard Market's Mental Toll – How insurance agents, CSRs, and account managers can manage stress.Breaking the Stigma – Heath and Brenden discuss generational shifts in mental health conversations.About Project 55Project 55 is designed to bridge the gap between mental health struggles and access to help, offering:Free resources for mental health education.A community forum for peer support.A first responder training program for agency leaders to better support employees.Check it out: Project55.orgFinal ThoughtsMental health isn't a weakness, and you're not alone. Whether you're struggling with tough client conversations, workplace stress, or personal challenges, help is available.

Tonya is joined by Kristyn Klaes and Kylie Lowery to explore the power of personalization in the insurance industry, strategies for making every client interaction meaningful, and setting your agency apart from the competition. They discuss how building genuine relationships with clients leads to long-term loyalty, stronger retention, and increased trust—especially in a challenging market. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

In this episode, Dylan Crane reveals his secrets to scaling production and achieving$178K in just one month. From mastering the basics to embracing coaching, Dylan's approach is one every agent can learn from.

In this episode of Insurance Town, host Heath Shearon sits down with Kyle Kuest, a dynamic sales professional at Vertafore, to talk about his unique journey from ministry work to the world of insurance technology sales. Kyle shares how his background in the church, his passion for history, and his experience in teaching shaped his approach to sales, customer service, and leadership.Kyle and Heath discuss:✔️ Lessons from Ministry & Teaching – How active listening, empathy, and organization play a vital role in sales.✔️ Sales Strategies in a Hard Market – Why agencies should focus on organization, proactive communication, and leveraging technology.✔️ The Power of Workflow & CRM – How AgencyZoom and Vertafore's management systems help agencies streamline their processes.✔️ Overcoming Challenges – Advice for insurance professionals navigating the current market.✔️ The Importance of Community & Collaboration – Why independent agencies should work together rather than compete in isolation.Kyle also shares his winning strategies that helped him earn awards in his first year at Vertafore and provides practical tips for insurance professionals looking to level up their sales game.Connect with Kyle Kuest:

In this episode of Insurance Town, Mayor Heath Shearon sits down with his good friend and insurance powerhouse, Ariel Rivera, the newly appointed President of PIA National. Ariel shares his journey, the responsibilities of his new role, and how he's embracing the challenges of leadership in the independent insurance world.Episode Highlights:✅ Ariel's Journey to Leadership – From starting in the industry to becoming the youngest-ever PIA National President, Ariel reflects on his path and what drives his passion for the independent agency space.✅ What PIA Does for Agents – Ariel breaks down the advocacy, education, and networking opportunities PIA provides, and why agents need to be engaged to reap the full benefits.✅ Hard Market Realities – Ariel and Heath discuss the ongoing hard market, its impact on independent agents, and what agents can do to navigate these challenging times.✅ Advocacy Matters – Hear Ariel's firsthand experience testifying before Congress about flood insurance reform, and why agents need to be aware of legislative issues affecting the industry.✅ Cyber Insurance & RGS – Ariel shares his work with RGS, helping agencies provide cyber coverage solutions in a rapidly evolving digital landscape.✅ Stronger Together – The importance of unity and collaboration in the insurance space, and how the PIA is growing stronger through collective action and support.Heath and Ariel bring the energy, passion, and love for the industry in this episode—one you don't want to miss!Sponsors:A big thank you to our sponsors for making this episode possible!

In this episode the Mayor, interviews his new friend Caleb Burkey, and experiences a light bulb moment!  We really hope you do as well. This one is a game changer on so many levels. If you want to actually understand Parametric Insurance AND get to eaves drop on a great conversation, press play now. This one is a good one.Sponsors:Smart Choice Insurance Canopy ConnectOlde School Marketing

Replay Episode !! This week In Insurance Town the Mayor sits down with his good friend Becky Monfre, VP of Digital Accounts at Coterie Insurance. Becky Monfre, joins us in Insurance via the Vertafore Insurance Podcast. to talk about how Coterie is making small commercial Insurance easier. She has been in the industry her entire career and understands the value of speed and efficiency for commercial insurance.  As the head of digital distribution, she loves helping agents to embed small commercial insurance capabilities on their website. Becky and the Mayor talk about everything from Raising Kids to Growing small commercial insurance and even get into some Hot takes along the way... Sponsors:Smart ChoiceCanopy Connect Olde School Marketing