Podcasts about insurance podcast

In this Episode of Insurance Town, The Mayor Himself sits down and shares his experiences from IB FutureFest 2025, He shares his exhilarating experience at Future Fest, an innovative insurance festival held on the Santa Monica Pier. Discover the unique atmosphere, engaging activities, and insightful sessions that set this event apart from traditional conferences.Festival Vibes: Future Fest's outdoor setting on the Santa Monica Pier created a vibrant, festival-like atmosphere with activities like yoga, putt-putt, and live music. Attendees enjoyed a unique blend of professional development and leisure. Engaging Sessions: The event featured diverse sessions on AI, cybersecurity, and leadership, with industry experts like Christopher Franklin sharing their insights. The sessions catered to both agencies and carriers, offering valuable content for all attendees. Networking Opportunities: Future Fest fostered meaningful connections, allowing attendees to engage in deep conversations and build lasting relationships. The atmosphere encouraged networking in a relaxed and enjoyable setting. Sponsors & Support: A special thanks to sponsors Smart Choice, Canopy Connect, and Old School Marketing for their continued support, enabling such enriching experiences.Key Quotes:"If you do what you love, you never have to work another day in your life." "Future Fest was like adult summer camp, with new friendships and meaningful conversations." "The atmosphere was phenomenal, the backdrop was phenomenal, the speakers were phenomenal."Shout Out: A big thank you to Insurance Business and Key Media for organizing such a groundbreaking event. Their dedication to creating a unique and engaging experience truly set Future Fest apartCall to Action: Don't miss out on next year's Future Fest! Visit insurance.myfuturefest.com to join the waitlist for 2026.Sponsors:Smart ChoiceOlde School marketingCanopy Connect 

Charles Specht, host of the Millionaire Insurance Producer podcast, joins Shane and Tonya to discuss how independent agents can win bigger with commercial insurance through his unique “quoting is for the weak” approach to pre-prospecting, micro-niching and messaging.  IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

Send us a textEnforcing English Proficiency in the Trucking Industry with Jeff Burkhart from AncoraIn this episode of the Trucking Risk and Insurance Podcast, hosts discuss the enforcement of English proficiency requirements for commercial drivers with Jeff Burkhart of Ancora Education.The conversation covers the historical context of the English proficiency regulation, its recent revitalization under a new executive order, and its impact on the trucking industry. Jeff explains how Ancora ensures its students meet these requirements and addresses concerns about the fairness and consistency of enforcement across the board. The discussion also highlights the challenges faced by non-native English speakers in the trucking sector and the importance of safety in upholding these regulations.Contact Jeff:jeffery.burkhardt@ancora.comhttps://www.ancora.com/Your Hosts:John FarquharNational Risk Services Specialist, Transportation, Gallager GGBhttps://www.ajg.com/ca/M: 437-341-0932John_Farquhar@ajg.comChris HarrisCEO, Safety Dawg Inc.905 973 7056Chris@SafetyDawg.comhttps://safetydawg.com/00:00 Introduction to English Proficiency in Trucking00:26 Understanding the New Executive Order00:46 Managing Safety Departments Like a Pro01:33 Guest Introduction: Jeff Burkhart from Ancora03:04 The Importance of English Proficiency in Trucking04:37 Challenges and Solutions in English Proficiency07:45 Regulations and Enforcement10:11 Cultural and Practical Challenges12:36 Testing and Training for English Proficiency17:08 Ensuring Fair and Consistent Enforcement29:02 Conclusion and Final Thoughts

 Join us as we dive into an insightful conversation with Peter Flynn, who leads the personal lines vertical in the Americas for Exceedance. Discover his journey from an underwriting trainee at Chubb to his current role, and learn about the innovative ways Exceedance is transforming the insurance industry.Peter's career path and experiences in the insurance industry The role of Exceedance in operationalizing insurance companies Insights on AI's impact on personal lines and customer service The evolving landscape of the E&S and MGA markets The importance of partnerships in the insurance ecosystemKey quotes "Exceedance does everything an insurance company does except for take risk and distribute products.""We tend to overestimate the impact of technology in the near term and underestimate it in the long term.""If I were to invest my capital in taking risks right now, I'd want to do it on an E&S basis.""I don't want to be called a vendor, I want to be a partner."Sponsors:Smart ChoiceCanopy ConnectOlde School Markting

Send us a textMastering Insurance Cost Control for Trucking Companies with Brent AllredIn this episode of the Trucking Risk and Insurance Podcast, the hosts discuss strategies that trucking companies can employ to manage and reduce their insurance costs. Guest Brent Allred, transportation practice leader at Higginbotham, shares his expertise on taking on more risk with higher deductibles, utilizing industry benchmarks, and the importance of detailed safety manuals and driver retention programs. The episode also emphasizes the value of having a trusted and knowledgeable insurance agent and avoiding the pitfalls of soliciting multiple brokers. Listeners are educated on effective risk management and the role of technology in creating competitive insurance terms.Reach out to Brent:LinkedIn Profile: linkedin.com/in/brent-allred-aai-cic-crm-mwca-trs-44b81443https://www.higginbotham.com/Your Hosts:John FarquharNational Risk Services Specialist, Transportation, Gallager GGBhttps://www.ajg.com/ca/M: 437-341-0932John_Farquhar@ajg.comChris HarrisCEO, Safety Dawg Inc.905 973 7056Chris@SafetyDawg.comhttps://safetydawg.com/00:00 Introduction to Insurance Costs in Trucking00:21 Understanding Risk Management in Insurance00:41 Expert Tips for Managing Safety Departments01:12 Guest Introduction: Brent from Hagen Ham and Insurance Agency02:21 Current Challenges in the Trucking Industry03:00 Strategies to Control Insurance Costs04:09 Benchmarking and Cost Analysis06:37 Taking on More Risk: Deductibles Explained13:42 The Role of Safety Manuals and Driver Standards16:35 Technology Adoption in Trucking18:48 The Importance of Choosing the Right Insurance Broker31:26 Final Thoughts and ConclusionKeeping it Safety Dawg Simple!#trucksafety #truckinsurance #truckpodcastDo you need a "Truck Driver Safety Policy?" Get it today! https://safetydawg.com/policy

n this week's visit to Insurance Town, I had the pleasure of sitting down with Spencer Witcher, a second-generation insurance pro who's doing big things with Smart Choice. We had a real talk about the challenges agents face in hard-to-place markets — and how finding the right partners can make all the difference.We peeled back the curtain on:What Smart Choice is doing to help agents thrive in California and other tough statesHow to write the business others shy away from — without jumping through hoopsWhy MGAs and non-traditional carriers might just be your new best friendsThe critical importance of relationships — not just for quoting, but for long-term successBuilding your book with depth, not just volumeWhether you're a seasoned agency owner or a producer looking to grow smarter, Spencer delivers actionable insights that'll challenge the way you think about growth  A big THANK YOU to the amazing folks who keep the lights on in Insurance Town:  Smart Choice – Helping agents grow their book without adding overhead  Canopy Connect – Making gathering client info as easy as pie  Olde School Marketing – Bringing you hand-written, high-touch prospecting that works Make sure to like, subscribe, and leave a review! New episodes drop weekly — straight from the heart of Insurance Town.

Shane and Tonya sit down with Retail Director Tara Graham to share real-world lessons from inside the Integra “lab.” From evolving service roles and managing change to improving customer experience and boosting team morale during a hard market, the conversation gets honest about what's worked—and what hasn't. Whether you're running solo or managing a growing team, you'll walk away with practical takeaways and tested ideas to strengthen your agency from the inside out. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

Think ChatGPT is just for writing emails? Think again. In this episode, Chris Green drops real-world prompts and jaw-dropping use cases that will make you rethink how you engage every prospect and client.Is AI just another shiny object… or the secret weapon your agency has been missing?In this high-energy episode of Insurance Town, the Flood Guru himself, Chris Green, steps into the Mayor's office and throws down example after example of how he's using ChatGPT right now to:✅ Personalize client interactions✅ improve your team's experience✅ build your own in house They ask you answer intranet ✅ Simplify complex insurance language ✅ Improve response times ✅ Drive more leads ✅ And yes… actually close more businessIf you've ever said, “I don't have time to figure out this AI stuff,” this is the episode you can't afford to skip. Chris lays out a playbook so practical, you'll be tempted to pause and try it mid-episode.

Send us a textUnderstanding the Nuances of Transportation Insurance and Broker LiabilitiesIn this episode of the Trucking Risk and Insurance Podcast, Jason Rogers, Senior Vice President at World Insurance Services, discusses the critical importance of working with specialized brokers for transportation-related insurance. He explores the differences between asset-based carriers, domestic freight forwarders, and domestic property brokers, highlighting their distinct roles in risk management and statutory liabilities. Jason also explains critical industry terms such as non-admitted carriers, the significance of the bill of lading, and the mechanics of liability limitations under the Carmac Amendment. The conversation emphasizes the need for thorough understanding and communication among logistics providers to prevent fraud and manage risks effectively.Jason OdgersSenior Vice President at World Insurance Services https://www.worldinsuranceagency.com/about/ https://www.linkedin.com/in/jasonodgers/ (954) 703-0918 Fort Lauderdale, FL, USAYour Hosts:John FarquharNational Risk Services Specialist, Transportation, Gallager GGBhttps://www.ajg.com/ca/M: 437-341-0932John_Farquhar@ajg.comChris HarrisCEO, Safety Dawg Inc.905 973 7056Chris@SafetyDawg.comhttps://safetydawg.com/00:00 Introduction: Importance of Specialized Brokers00:16 Understanding Risks for Asset-Based Trucking Companies00:47 Show Introduction and Guest Introduction01:34 Specialization in Transportation Insurance02:52 Non-Admitted Market and Its Implications06:04 Ownership Structure and Mission of WIS07:50 FMCSA Designated Authority Options17:48 Liability Structure in the US30:25 Collaboration and Communication in the Industry33:25 Conclusion and Final ThoughtsKeeping it Safety Dawg Simple!#trucksafety #truckinsurance #truckpodcastDo you need a "Truck Driver Safety Policy?" Get it today! https://safetydawg.com/policy

What Can a VA Do for Your Personal Lines Team? Discover the Benefits

It's halftime of 2025, and you're still in the game! Shane and Tonya break down what winning agency owners do in the second half of the year with small shifts and smart strategy. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

Send us a textRevolutionizing Trucking Health: Mother Trucker Yoga with Hope Zvara | Trucking Risk & Insurance PodcastIn this episode of the Trucking Risk and Insurance Podcast, Hope Zvara, CEO and founder of Mother Trucker Yoga, joins to discuss her wellness initiatives aimed at truck drivers. Hope introduces the Mother Trucker Yoga Lifestyle Jumpstart app, and talks about her wellness programming designed for trucking schools and companies. She shares how her programs focus on small, manageable changes to improve truck drivers' lifestyles, including tips on posture, exercise, and nutrition. Hope also reveals her recent accolade, the Howes Hall of Fame Industry Leader of the Year award for 2025, recognizing her contributions to the trucking industry. Tune in to hear how simple wellness strategies can make all the difference for long-haul drivers. Reach out to Hope:www.mothertruckeryoga.comMother Trucker Yoga app: https://apps.apple.com/ca/app/mother-trucker-yoga/id1602591777hope@mothertruckeryoga.comForbes Article: https://www.forbes.com/sites/julieloffredi/2025/02/25/mother-trucker-yoga-rolling-out-wellness-for-americas-truckers/ Howes Hall of Fame: https://howesproducts.com/blog/article/howes-welcomes-hope-zvara-into-the-howes-hall-of-fame Mother Trucker Yoga Book: https://www.store.mothertruckeryoga.com/product/trucking-yoga-book/ Mother Trucker Yoga Website: https://www.mothertruckeryoga.com/ Pain Relief & Wellness Products for Truckers: https://www.store.mothertruckeryoga.com/product-category/pain-relief/ Road Relief Wellness Website: https://roadreliefwellness.com/ John FarquharNational Risk Services Specialist, Transportation, Gallager GGBhttps://www.ajg.com/ca/M: 437-341-0932John_Farquhar@ajg.comChris HarrisCEO, Safety Dawg Inc.905 973 7056Chris@SafetyDawg.comhttps://safetydawg.com/00:00 Introduction to Helping Truck Drivers00:40 Meet Hope Avara: Founder of Mother Trucker Yoga03:06 Hope's Journey and Achievements05:43 Innovative Programs for Truck Drivers12:20 Practical Tips for a Healthier Lifestyle31:56 Conclusion and Final ThoughtsKeeping it Safety Dawg Simple!#trucksafety #truckinsurance #truckpodcastDo you need a "Truck Driver Safety Policy?" Get it today! https://safetydawg.com/policy

In this epsisode of Insurance Town the mayor sits down with two of his favorite people Jessica Holder and Keenan Rice on a previously recorded episode of the VIP Podcast. I am so impressed with these two, their marriage, parenting, agency, etc  this forward-thinking power couple are continuing to rise above and face various challenges head on. Jessica and Keenan have such an amazing balance at home and at the office. They have a great balance of community involvement and innovative technology at their fingertips, and lastly, they have a great balance of work and fun in their agency. We talk about:The delicate balance of marriage and co-ownership of a growing agencyHow human touch and community involvement is possible with the right technology in your agencyHow the emphases on educating their community on the intricacies of insurance is so valuable to their growthTheir powerful message of staying true to yourself and not sacrificing authenticity Get ready to be inspired and educated by this episode. It's a good thing there is a rewind button, this one is full of impactful moments.A special shout out to Vertafore for letting me reuse this episode : vertafore.com  A Special Thanks to Our Sponsors:

Just because a policy renewed doesn't mean your client is loyal. Shane and Tonya discuss the surprising difference between renewals and retention, explore why insurance agents often confuse the two, and why that mindset is costing them long-term business. You'll hear practical ideas for building stickiness, touchpoints that matter, and how communication style can make or break your retention strategy.  IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

Send us a textHarnessing the Power of Connected Learning in Trucking: An Interview with Dr. Gina AndersonIn this episode of the Trucking Risk and Insurance Podcast, hosts Chris & John interview Dr. Gina Anderson, CEO and co-founder of Luma Brighter Learning. Dr. Anderson discusses the unique aspects of Luma's connected learning platform, which leverages synergies of connection to change behaviors, particularly in the transportation and logistics industries. She explains the five components of learning—learner to content, learner to learner, learner to self, learner to instructor, and learner to machine—and how they are utilized to create meaningful and effective learning experiences. Dr. Anderson also touches on the importance of emotional resonance in learning, the impact of stress on truck drivers, and the need for personalized learning approaches. She offers practical insights and actionable strategies for improving drivers' skills and mental well-being. Additionally, Dr. Anderson discusses the challenges faced by non-native English-speaking drivers and how Luma's platform supports multilingual learning. The episode concludes with a discussion on the role of gratitude and music in enhancing mental health.Reach out to Dr. Gina Andersonhttps://lumabrighterlearning.com/https://www.learningwithgina.com/https://www.learningwithgina.com/thrive/To get your free copy of her book, send you a message on LinkedIn.https://www.linkedin.com/in/gina-anderson-luma/Your HostJohn FarquharNational Risk Services Specialist, Transportation, Gallager GGBhttps://www.ajg.com/ca/M: 437-341-0932John_Farquhar@ajg.comChris HarrisCEO, Safety Dawg Inc.905 973 7056Chris@SafetyDawg.comhttps://safetydawg.com/Keeping it Safety Dawg Simple!#trucksafety #truckinsurance #truckpodcastDo you need a "Truck Driver Safety Policy?" Get it today! https://safetydawg.com/policy00:00 Introduction to the Unique Learning Platform00:34 Meet Dr. Gina Anderson02:02 The Science Behind Luma's Learning Approach04:24 Understanding Adult Learning09:11 The Five Components of Learning14:37 Learner to Machine: The Future of Learning16:38 The Power of Neuroplasticity18:53 Morning Gratitude: A New Habit22:11 The Impact of Music on Mood24:16 Introducing the Luma Learning Platform26:39 Supporting Non-English Speaking Drivers31:59 The Importance of Multitasking and Focus33:26 Final Thoughts and Farewell

You've built something, thinking about walking away, and are now asking, “Do I have it in me to start again” Shane and Tonya explore why starting over isn't a step back, it's a strategic move forward. With experience, clarity, and relationship capital on your side, this might be the smartest time to build your agency, your way. If you're still thinking about it, it's not too late. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

Send us a textOptimizing Yard Security: Insights from BirdsEye Security SolutionsIn this episode of the Trucking Risk and Insurance Podcast, hosts Johnny and Chris welcome Mike Ika, founder of BirdsEye Security Solutions, to discuss yard security in the logistics industry. Mike explains BirdsEye's comprehensive yard entry system that replaces and enhances traditional security guard roles by using technology to manage entry, ID verification, truck and trailer checks, and other security protocols. The conversation delves into the challenges faced by the trucking industry during tight economic times and how security solutions can help mitigate risks, reduce insurance costs, and improve overall operational efficiency. Viewers are encouraged to consider how advanced security measures can contribute to a well-run and safe trucking operation.Reach out to Mike of Birdseye:birdseyesecurity.com(844) 626-7233Your Hosts:John FarquharNational Risk Services Specialist, Transportation, Gallager GGBhttps://www.ajg.com/ca/M: 437-341-0932John_Farquhar@ajg.comChris HarrisCEO, Safety Dawg Inc.905 973 7056Chris@SafetyDawg.comhttps://safetydawg.com/         Keeping it Safety Dawg Simple!#trucksafety #truckinsurance #truckpodcastDo you need a "Truck Driver Safety Policy?" Get it today! https://safetydawg.com/policy00:00 Introduction to Yard Security00:44 Welcome to the Podcast01:11 Meet Mike Ika, Founder of BirdsEye02:40 Evolution of BirdsEye Security Solutions05:46 How BirdsEye Enhances Yard Security15:39 Challenges in the Trucking Industry25:40 The Importance of Culture in Trucking30:30 Conclusion and Contact Information

In this episode of Insurance Town, host and Mayor, Heath engages with Allen Hudson at the PIA Virginia DC Conference. They discuss the critical importance of information sharing in the insurance industry, especially for independent agents. The conversation highlights the role of technology, particularly AI, in enhancing efficiency and specialization within agencies. Allen shares insights on the resurgence of independent agents and the necessity of niche specialization to compete in a changing market. The episode concludes with advice for both new and seasoned agents on how to adapt and thrive in the evolving insurance landscape.takeawaysInformation sharing is essential for independent agencies.AI can streamline processes and improve efficiency.Niche specialization helps agencies stand out in the market.Independent agents are seeing a resurgence in demand.Proactive communication with carriers fosters better partnerships.Understanding carrier appetites is crucial for success.Technology can significantly enhance agency operations.Specialization allows for better training and support for staff.The insurance market is evolving, requiring adaptability.Building relationships with carriers can lead to better opportunities.Chapters00:00Welcome to Insurance Town02:123 people you would invite to your block party dead or alive?03:53what peice of tech could you not live without?4:45The Importance of Information Sharing5:00Embracing Technology in Insurance05:14Niche Specialization in Insurance12:25The Resurgence of Independent Agents14:26Advice for New and Existing Agents20:25Leveraging Technology for Efficiency

Selling your agency might sound like the ultimate success, but is it the best path for your financial future? Shane and Tonya discuss the options of cashing out or creating long-term, sustainable revenue. They explore what buyers are really looking for, how to structure your agency like an annuity, the emotional side of selling, and the hidden risks of “staying on” after the sale.  IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

Send us a textKaleb Hammett's Award-Winning Truck Journey: Behind the Scenes at Shell Super RigsIn this episode of the Trucking Risk and Insurance Podcast, hosts Chris Harris and Johnny sit down with Kaleb Hammett, an owner-operator from Dodge City, Texas, who won Best of Show at the 2024 Shell Rotella Truck Show. Kaleb, who runs a family business established in 1963, gives an in-depth look at his prized 2019 Peterbilt 389 factory heavy haul glider, detailing the extensive customizations made in memory of his late grandfather. Kaleb also discusses the preparations and emotions involved in participating in truck shows, the importance of networking over winning trophies, and offers advice to newcomers in the truck show community. He plans to attend the Super Rigs event at Atlanta Motor Speedway at the end of the month, bringing his unique and highly customized trucks to the much-anticipated event.00:00 Introduction and Show Highlights00:28 Meet Kaleb Hammett01:02 Kaleb's Truck and Family Business02:16 Truck Shows and Competitions03:46 Truck Customization and Tribute06:51 Preparing for Super Rigs09:41 Behind the Scenes of Truck Shows16:29 Advice for Newcomers and ConclusionReach out to Kaleb:https://www.hammett-excavation.com/Your Hosts:John FarquharNational Risk Services Specialist, Transportation, Gallager GGBhttps://www.ajg.com/ca/M: 437-341-0932John_Farquhar@ajg.comChris HarrisCEO, Safety Dawg Inc.905 973 7056Chris@SafetyDawg.comhttps://safetydawg.com/Keeping it Safety Dawg Simple!#trucksafety #truckinsurance #truckpodcast

In this weeks episode the mayor sits down with his good friend and 2nd tine guest in Insurance Town. Only this time These two are live in The Home of Elvis Presley!The mayor simply asked Marcus what have you learned about the insurance industry of the last year and some of the answers he gave to us blew my mind. Cause he's working and Consulting with insurance agencies and said he talks about:Insurance agencies don't treat themselves like professionals and how they can do that betterThe importance of AI, data, and automation is for your businessThis man is so inspirational so much fun you gotta check this one out. It's short sweet.“The enemy of great is not bad it's good.” Sponsors Smart Choice Agents Canopy Connect

Big change isn't always the answer. Shane and Tonya break down how small, strategic adjustments can create a massive impact on your agency. From tweaking processes to rethinking priorities, learn how to stay nimble, lead with clarity, and build momentum one micro move at a time. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

Send us a textRevolutionizing Trucking: High Road Energy's Hydrogen Trucks with DmitriIn this episode of the Trucking Risk and Insurance Podcast, Dmitri, the founder and CEO of High Road Energy, discusses his company's innovative approach to revolutionizing the trucking industry with hydrogen fuel cell technology. Dmitri shares his journey from a childhood passion for vehicles to creating a hydrogen truck service that combines vehicle fuel and maintenance in a cost-effective, efficient model. Key points include the benefits of hydrogen fuel cells over battery electric technology for long-haul trucking, the development of hydrogen refuelling infrastructure, and the company's current and future projects in Texas and California. Dmitri emphasizes the importance of collaboration and education in advancing this cleaner, more sustainable transportation solution.00:00 Introduction and Motivation00:36 High Road Energy's Hydrogen Solution02:26 Dmitri's Background and Journey03:55 Understanding the Pay-Per-Mile Model05:19 Challenges and Advantages of Hydrogen Trucks09:36 Technical Insights and Infrastructure14:32 Future Plans and Expansion25:19 Conclusion and Call to ActionDmitry SerovWebsite: www.hyroadenergy.comLinkedin: https://www.linkedin.com/company/hyroad-energyGeneral Inquiries: info@hyroadenergy.com Your Hosts:John FarquharNational Risk Services Specialist, Transportation, Gallager GGBhttps://www.ajg.com/ca/M: 437-341-0932John_Farquhar@ajg.com Chris HarrisCEO, Safety Dawg Inc.905 973 7056Chris@SafetyDawg.comhttps://safetydawg.com/

This episode was recorded live from Memphis Tennessee at Graceland, Home of Elvis Presley, the King of Rock and Roll. From the PIA of Arkansas annual convention, the Mayor got to sit down with long time friend Courtney Fenske to talk about her life from Account Manager to successful Territory Manager at Accuity. She is such a value add to not only her agents but also this industry earning her multiple awards over the past few years and the respect of so many. Check out this amazing conversation and hear more from her journeys in Arkansas. Sponsored by :Smart Choice Agents - Canopy Connect - Olde Schoool Marketing And watch it on Youtube as well. 

In this engaging live podcast episode from Memphis, Heath Sheeran and Riley Talbot discuss a variety of topics ranging from music and culture to the intricacies of the insurance industry. Riley shares his journey from a college athlete to a successful insurance professional, emphasizing the importance of technology and human interaction in the field. The conversation also touches on the challenges of building a business from scratch and offers valuable advice for agents and carriers navigating the evolving landscape of insurance.Building a business from scratch requires a clear vision and adaptability.Technology should enhance, not replace, human interaction in insurance.Long-term sustainability is key for both agents and insurers.A balance between technology and personal touch is essential for growth.Riley emphasizes the importance of real-time data in decision-making.The insurance industry is evolving, and staying ahead requires innovation.Personal interests, like music and food, can enrich professional conversations.Chapters00:00Welcome to Insurance Town02:03Exploring Music and Culture04:54Riley's Journey in Insurance09:56Building a Business from Scratch12:52The Role of Technology in Insurance20:08Advice for Agents and Carriers22:50Fun and Personal Insights

Great ideas don't build successful agencies, action does! Shane and Tonya discuss why taking big swings (and sometimes missing) is the only way to truly grow. From overcoming analysis paralysis to tuning out the noise of social media “experts,” they share real-life stories and practical advice for agency owners ready to stop overthinking and start swinging for the fences. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

In this conversation, Matt Waxman shares his journey from a marketing major to a successful figure in the insurance industry, discussing his experiences in hospitality, insurance claims, and marketing. He emphasizes the importance of understanding the property market, particularly in challenging areas like Florida and Texas, and offers valuable advice for agents navigating these tough times. The discussion also touches on the evolution of his company, Alchemy Insurance Solutions, and the opportunities within the builders risk space. In this conversation, Matt Waxman and Heath Shearon delve into the complexities of Builders Risk insurance and the emerging cannabis insurance market. They discuss the importance of building strong relationships with underwriters, understanding client needs, and the necessity of educating producers on these specialized insurance products. The dialogue emphasizes the need for agents to develop pipelines for Builders Risk and the lucrative opportunities within the cannabis sector, highlighting the evolving nature of these industries and the role of Alchemy Insurance Solutions in providing comprehensive coverage solutions.takeawaysMatt Waxman has a diverse background in marketing, hospitality, and insurance.He transitioned from a marketing major to a career in insurance after exploring various fields.Waxman emphasizes the importance of building relationships in the builders risk market.The property market presents challenges, but also opportunities for agents willing to adapt.Alchemy Insurance Solutions focuses on solving pain points in the insurance market.Understanding the needs of clients is crucial for success in insurance.Waxman encourages agents to prepare thoroughly when submitting risks to underwriters.Flexibility in underwriting is essential in today's property market.The builders risk space can lead to long-term relationships with clients.Agents should not give up on finding coverage solutions for their clients. The likelihood of declination increases without proper partnerships.Understanding Builders Risk is crucial for effective insurance solutions.Building relationships with underwriters is essential for agents.Providing detailed information to underwriters enhances approval chances.Agents must sell both to clients and carriers effectively.The cannabis insurance market presents significant opportunities.Education and webinars are vital for agents to succeed in niche markets.Direct access to underwriters fosters better communication and solutions.Agents should be transparent about their knowledge in niche markets.The insurance landscape is evolving, requiring adaptability from agents.05:52Matt Waxman's Journey to Insurance10:32Cornerstone to Alchemy: Evolution of a Company18:00Navigating the Property Market Challenges20:06Advice for Agents in a Tough Market21:54Navigating the Builders Risk Landscape28:10Understanding the Role of Underwriters32:32Building a Pipeline for Builders Risk35:53Exploring the Cannabis Insurance Market40:07The Science Behind Cannabis Insurance45:53Alchemy Insurance Solutions: A Comprehensive OverviewMy amazing Sponsors;Smart ChoiceCanopy ConnectOlde School Marketing 

Shane and Tonya tackle the cultural obsession with busyness and unpack why a full calendar doesn't always equal fulfillment. From personal stories to leadership lessons, they explore how agency owners can shift from hustle mode to healthy balance without sacrificing success. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

Guest Bio Darren Wood is the founder of Recoop Disaster Insurance, a first-of-its-kind, multi-peril disaster insurance product. Darren is an insurance industry veteran, with over 25 years of experience. He previously served as the division president for Holmes Murphy, a top 25 insurance broker, where he was responsible for the delivery of value-added solutions to insurance clients. He also held senior project management and operational leadership roles with Marsh Consumer (now Mercer), focusing on the delivery of employee benefit and affinity solutions to consumers through Fortune 1,000 clients. Darren received his degree in Accounting from Simpson College, earned his Project Management Professional (PMP) designation, and is a veteran of the United States Army.   Highlights from the Show In this episode, we cover the challenges and solutions related to insurance coverage, particularly in the context of natural disasters and underinsurance. The conversation highlights the following key points: Background and Motivation: Darren shares personal experiences from the Gulf War, emphasizing the importance of addressing resource shortages and providing solutions for those in need. Insurance Gaps and Solutions: The discussion focuses on the inadequacies of traditional insurance policies, which are often outdated and not suited to current exposure contexts. Darren is interested in exploring new solutions that can address these gaps effectively. Product Offering: Recoop offers a multi-peril disaster product that provides a lump sum solution to customers. This product is designed to complement existing insurance policies by covering gaps that traditional policies do not address. Distribution and Reach: Recoop has partnered with 22 distribution partners, providing access to approximately 140 million Americans. They are also working with independent agents and larger insurers to expand their reach. Challenges and Perseverance: Darren discusses the perseverance required to succeed in this field, drawing parallels to their military experience. They emphasize the importance of continuous effort and building a strong policy base to increase exposure and coverage. Future Outlook: The conversation concludes with optimism about the future and the potential for new solutions to fill existing gaps in insurance coverage. Darren expresses a commitment to helping others in the industry and addressing the real problems faced by people. Overall, the conversation underscores the need for innovative insurance solutions that can adapt to modern challenges and provide comprehensive coverage in the face of increasing natural disasters and underinsurance issues. This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

Shane and Tonya tee off with a conversation about what The Masters can teach us about agency ownership. From Rory McIlroy's daughter reminding him, “You already know how to play golf,” to recognizing the value of your own strengths and systems, this episode is about presence, persistence, and trusting yourself.  IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

In this conversation, Daniel Yoo discusses the inception of Finmate AI, a tool designed to enhance the efficiency of financial advisors by automating note-taking and data entry. He shares his journey from being a financial advisor to creating a solution that addresses common pain points in the industry. The discussion also touches on the role of AI in financial services, the importance of maintaining human relationships, and the future of in-person meetings in a technology-driven world. In this conversation, Daniel Yoo discusses the transformative role of AI in the financial services industry, emphasizing the importance of human relationships in client interactions. He addresses data security concerns, the integration of AI with CRM systems, and the evolving client experience in a technology-driven world. Daniel also shares insights on how financial advisors can learn from each other and adapt to the changing landscape, ultimately highlighting the need for personalized service in an increasingly automated environment.takeawaysChapters00:00Introduction and Background02:46The Birth of Finmate AI06:01The Role of AI in Financial Services09:05Enhancing Human Relationships with Technology12:05Optimizing Workflows with AI15:03The Future of In-Person Meetings18:50The Role of AI in Financial Services21:29Data Security and Privacy Concerns25:51Integrating with CRM Systems29:30Learning from Financial Advisors29:59Enhancing the Client Experience34:50Final Thoughts and Contact Information

Shane and Tonya discuss the rise of insurance influencers, the pressure to chase visibility over sustainability, and the challenge of rethinking your agency's direction to create a business that aligns with your goals and works for you. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

In this engaging conversation, Ben Morrow shares his journey from a nomadic childhood to his current role in the insurance industry. He discusses the challenges of balancing family life with a demanding career, the impact of personal loss on his wellness journey, and the unique bond he shares with his identical twin. Ben emphasizes the importance of trust and resilience in navigating life's ups and downs, and how his experiences have shaped his approach to personal growth and spirituality. In this conversation, Ben Morrow discusses the innovative approach of Claims Concierge in the insurance industry, focusing on enhancing the claims process for policyholders. He emphasizes the importance of building trust between agents and clients, the role of contractors, and the need for a grounded presence during claims. Morrow also addresses the challenges faced in the industry, including the need for better communication and follow-through, and highlights the significance of vulnerability in fostering relationships and providing support during difficult times.Chapters00:00Spring Break and Family Life03:00Ben Morrow's Journey: From Childhood to Career06:04The Impact of Family and Personal Loss08:55The Twin Connection: Identity and Individuality11:51Wellness and Spirituality: A Lifelong Journey14:59Navigating Life's Challenges: Trusting the Process20:59Entering the Insurance Industry: A New Chapter25:22Claims Concierge: A New Approach to Insurance Claims31:51The Role of the Agent: Building Trust and Relationships36:48Navigating the Claims Process: A Grounded Presence41:26Overcoming Industry Challenges: Building Trust and Relationships47:54Leading with Vulnerability: The Human Side of ClaimsSponsors:Smart ChoiceCanopy Connect

Resilience isn't just a word, it's a way of showing up when things get tough. In this episode, Shane and Tonya dive into what resilience really looks like in the independent agency world, why relationships matter more than ever, and how honest conversations can move your business forward. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

In this episode of Insurance Town, Mayor sits down with Paul Neuberger, Best Selling Author of the book: Secrets to Cold Call Success and the founder of C-Suite for Christ, an incredible community that brings together executives with a shared Christian faith. Paul discusses a variety of important topics, including the often-overlooked challenges faced by C-suite executives, the struggles of cold calling, and he tells us of the unfortunate, unhealthy habits in the lives many high-level professionals face in their careers.Throughout the conversation, Paul dives into:The Importance of Faith in Leadership: How Christians can maintain integrity and faith in the corporate world, even when facing tough decisions.Cold Calling: The challenges and strategies for effective cold calling, especially in the world of business development.The Health of C-Suite Executives: The often-hidden toll leadership can take on executives, both physically and emotionally, and the importance of maintaining balance.The Mission of C-Suite for Christ: Paul shares the heart behind his organization, its mission, and how it's transforming the way leaders approach faith and business.Common Struggles for Christians in the Corporate World: What it looks like to integrate one's Christian faith with corporate responsibilities and how to stay true to values in an often secular business environment.Whether you're an executive, a Christian business professional, or someone looking to understand how faith intersects with leadership in the modern world, this episode will offer valuable insights into navigating corporate life with integrity and purpose.Special Thanks to Our Sponsors:Smart Choice: Helping independent agencies grow and succeed through access to top carriers and cutting-edge tools.Canopy Connect: Simplifying the insurance quoting process with a smarter, quicker way to gather customer data.Olde School Marketing: Your trusted partner in creative marketing strategies designed to help your agency stand out in a crowded market.Don't forget to subscribe, rate, and leave a review! Let us know your thoughts on the episode and how you integrate faith into your leadership journey!

Shane and Tonya talk AI in the independent insurance channel with special guests Chad Jackson and Justin White of Strawberry Antler. From automating quoting to solving real agency problems, they explore how AI can transform the way small and midsize agencies operate, why AI isn't as intimidating as it sounds, and how it can turn efficiency into opportunity. IA Forward to can help you take your agency from good to great. Learn more at iaforward.com, and follow IA Forward on LinkedIn, Facebook, and Instagram.

in this weeks episode of Insurance Town, the Mayor himself brings you insights and strategies to help grow your agency! In this special Town Hall episode, we are joined by Bradley Flowers of Portal Insurance. Bradley is a master at building referral relationships with lenders and realtors, and today he's sharing his game-changing strategies with our community.If you've ever felt stuck working with realtors who don't close deals or lenders who don't deliver, this episode is for you! Bradley has cracked the code on how to identify and partner with the right referral sources—and he's giving us the full playbook.Key Takeaways:Stop Wasting Time: How to avoid partnering with lenders and realtors who don't deliver.Data-Driven Referrals: How Referral Radar can identify high-value partners already sending business to insurance agents.Strategic Integrations: How to plug Bradley's system directly into your CRM/AMS to streamline follow-ups and maintain relationships.Predictive Analytics: Learn how to use real-time data to find lenders and agents that are most likely to work well with your agency.Relationship Building: Tips for long-term success in leveraging referral partners to grow your book of business.Why You Should Listen:Bradley Flowers has found a way to make referral partnerships strategic rather than random. This episode will teach you how to work smarter, not harder—so you can spend less time chasing and more time closing deals.Episode Resources:Learn more about Bradley Flowers and his work at Portal InsuranceCheck out Referral Radar to discover the best referral sources in your areaMissed the live Town Hall? Catch the full replay here: [Insert Link]Connect with Us:Follow Insurance Town on [LinkedIn]Subscribe to the podcast on [Apple Podcasts], [Spotify], and [Google Podcasts]Got feedback or want to suggest a guest? Reach out at [Insert Contact Info]Special Thanks:Big shoutout to our sponsors for making this Town Hall possible:SMART CHOICE – Helping agents grow their business with the right partnerships.Canopy Connect – The easy way to gather insurance data.Olde School Marketing – Personal and powerful branding for your agency.Tune in, take notes, and let's grow your referral network the right way! Enjoy the episode!

In this re-aired episode of Insurance Town, the Mayor sits down with former NFL player turned inspirational speaker and business coach, Marcus Ogden. This is one of our most powerful and motivating conversations, and we wanted to bring it back for those who missed it—or need to hear it again.Marcus shares his incredible journey from playing in the NFL to hitting rock bottom, working as a custodian for $8/hour, and ultimately rising again to become a highly sought-after speaker and leadership coach. His story is raw, real, and absolutely packed with lessons for agency owners, producers, and anyone striving to lead with purpose.

In this episode of Insurance Town, host Heath Shearon sits down with Kevin Koone, a well-respected insurance professional with a fascinating career journey. Kevin shares how he transitioned from aspiring to work in the medical field to making his way through GIS mapping, janitorial work, and eventually finding his place in the independent insurance space.Heath and Kevin discuss:;✅ The challenges of commission-based sales and how he navigated early struggles.✅ High-net-worth clients—how he got into that niche and what makes them different.✅ How to handle tough conversations about rate increases and policy changes.✅ The importance of empathy, education, and building lasting client relationships.✅ The evolving role of leadership in independent agencies and the difference between personal and commercial lines service styles.Kevin also shares personal insights on faith, family, and the value of time in today's fast-paced world. Whether you're a seasoned agent or just starting, this episode is packed with real-life lessons and industry wisdom.Sponsors:A big thank you to our sponsors for making this episode possible!Smart Choice: Looking for a great partner to help grow your agency? Check out Smart Choice for all your agency needs.Canopy Connect: Want to simplify the way you collect client information? Visit UseCanopy.com/heath to see how Canopy Connect can help streamline your agency's processes.Olde School Marketing: For all your marketing and promotional needs, Olde School Marketing has you covered. Reach out today to level up your marketing game!

In this exciting episode of Insurance Town, The Mayor, sits down with Ricky Brito of Agent Brokers United (ABU) to talk all things networking, trade shows, and building relationships in the insurance industry. Ricky shares his journey from manual labor to becoming a key player in the insurance event space and how ABU is changing the game for agents and brokers nationwide.We also take a deep dive into the ABU National Insurance Trade Show Convention coming up in Las Vegas at Planet Hollywood on April 24-27, 2025. Ricky lays out what attendees can expect—from the Chris DeJune Memorial Golf Tournament to a packed lineup of keynote speakers, networking opportunities, and after-hours events.Key Takeaways:✔️ The Power of Networking – Why building relationships is key to success in the insurance industry.✔️ ABU Trade Show Breakdown – Everything you need to know about the upcoming ABU National Insurance Trade Show Convention in Las Vegas.✔️ Maximizing Your Conference Experience – Pro tips on how to make the most of your time at trade shows and industry events.✔️ The Importance of Follow-Up – How to turn new connections into lasting business opportunities.✔️ The Fun Side of Conferences – From golf tournaments to exclusive after-hours parties at the Wynn Las Vegas, there's more to industry events than just business.Event Details & Registration: