A type of insurance that provides protection against most risks to property
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In this weeks episode of Insurance Town, The Mayor Heath Shearon, sits down with Valerie Bowden, founder of Crdle, to discuss the evolving landscape of outsourcing and the unique opportunities Africa presents. Valerie shares her journey from backpacking across Africa to establishing a successful outsourcing company that champions fair wages and ethical practices. Discover how Crdle is changing the game by connecting businesses with talented professionals from the continent. IntroductionHost introduction and episode overview Shoutout to sponsors: Smart Choice and Canopy Connect[03:15] Valerie's JourneyValerie shares her adventurous backpacking trip across Africa How her experiences led to the founding of Cradle[10:45] The Cradle MissionDiscussion on ethical outsourcing and creating sustainable jobs The importance of fair wages and supporting African talent[18:30] Bridging the GapHow Cradle connects African professionals with global businesses Success stories and client experiences[25:00] The Role of AIValerie's insights on AI's impact on virtual assistants How AI tools enhance the capabilities of offshore teams[32:15] Tips for Hiring Offshore TalentValerie's advice for businesses looking to hire from Africa Best practices for onboarding and training virtual assistants[40:00] Closing ThoughtsValerie's vision for the future of outsourcing Final words and how to connect with Valerie and CradleSponsors:Smart Choice: The fastest growing agency network, offering a wide range of services to help agencies thrive. Visit smartchoiceagents.com for more information. Canopy Connect: Revolutionizing the way agencies handle client data with their innovative intake form platform. Learn more at usecanopy.com.Want to work with Crdle ? want to contact Valerie Bowden
Aug. 25, 2025- The state senate's housing leader, Manhattan Democrat Brian Kavanagh, discusses why his chamber is looking into the cost and accessibility of residential property insurance.
An article in the Wall Street Journal suggests that Florida's property insurance market is inherently flawed and financially shaky, under the review of a smaller ratings company. It cites the 12 insurance company insolvencies between 2019 and 2023 in a market painted as over-reliant on reinsurance. Former Florida Deputy Insurance Commissioner Lisa Miller sits down with Demotech President & CEO Joe Petrelli and former Florida Insurance Commissioner Kevin McCarty to explain the unique nature of Florida's market, how financial ratings of insurance companies are formulated, the critical role of reinsurance, the confusion between rate and premium, and the real reasons behind those insolvencies.Show Notes (For full Show Notes, visit https://lisamillerassociates.com/episode-59-how-secure-is-floridas-property-insurance-market/) Host Miller discussed the evolution of Florida's property insurance market following 1992's Hurricane Andrew, highlighting the departure of large insurers and the rise of smaller, regional companies that still make up most of today's market. Miller, an employee of the then Department of Insurance, said “large legacy insurance companies left our state altogether, saying the risk exposure was just too great. Likewise, after 2017's Hurricane Irma, other companies stopped writing new policies.” Florida's Unique MarketMiller noted that the state's property insurance market has adapted over the ensuing 33 years to continue to provide needed insurance “for what's become one of the riskiest places on earth to insure. It has unique challenges that have prompted innovative solutions.” One of those solutions was Demotech, a Columbus, Ohio-based actuarial firm that provided ratings for Florida's new regional companies when other ratings companies would not. Demotech's RoleDemotech President Joe Petrelli said its specialty in reviewing and assigning Financial Stability Ratings (FSRs) for independent regional carriers was born of the need of federal mortgage backers Fannie Mae and Freddie Mac in 1988, who together own or insure a substantial number of home mortgages nationwide. They vetted Demotech's ratings methodology and today, the firm provides FSRs for most of the 55 Florida based property insurance companies, including some of the recent 14 carriers who've entered the market since the Florida Legislature's 2022-2023 litigation and consumer protection reforms. Now in its 40th year, Demotech rates insurance companies across the nation that write billions of dollars of premiums.“We look at carriers independent of their size. We look at them based on their business model, the execution of that business model, and the complementary nature of their reinsurance program,” said Petrelli. “So I think that's what makes us unique. I think when we look at catastrophe prone areas, whether it's wind, fire, tornado, hail, earthquake, what we're looking at is, does your reinsurance program give you the claims paying ability that you need?” (For full Show Notes, visit https://lisamillerassociates.com/episode-59-how-secure-is-floridas-property-insurance-market/)
In this episode, Mayor Heath Shearon, sits down with Thomas Mann to explore the intersection of technology and operations in the insurance industry. Discover how Thomas's journey from a multi-generational insurance background to a tech-focused role has shaped his approach to agency success. They discuss the importance of integrating technology with operations, avoiding common pitfalls, and the value of involving your team in tech decisions."Nothing is fully launched until it's embedded in a process.""You should design your processes and your tech stack around the customer journey.""The greatest piece of tech that ever existed is just going to be a drain on the P&L if your people don't use it."Key Topics:The evolution from agency to tech operations Importance of aligning technology with agency processes Avoiding shiny object syndrome in tech adoption The role of team involvement in tech decisions Insights on building a cohesive tech ecosystemConnect with Thomas Mann on LinkedIn or visit agency-focus.com to book a call and explore how to enhance your agency's tech and operations.Link in first comment.
In this weeks episode, you are simply eavesdropping in on a fun conversation with me and two of my faves, Lindsay Wallace & Caleb Cramer . It is part goofy, and part serious but it's all heart and it's all fun trying out a new format here on this one and I'd love to hear your thoughts.I am so incredibly lucky I get to do this show every week. It makes me completely happy and it couldn't be done without you. Thank you for listening. Thank you for subscribing. Thank you for helping me achieve my dreams.Thank you to my sponsorsSmart Choice® fastest, growing agency network, hands-down. Canopy Connect - the one click solution to getting dec pages,loss runs, but now they have a new intake platform you've got to check out
Yes, premiums are still expensive, however premium renewals are now commonly dropping and as more of the problems that led to the crisis, particularly legacy litigation left in the system, works it's way out – there's likely to continue to be continued additional options and continued lower prices on the way.
In this Episode Our Mayor, Heath Shearon as he sits down with Hari Srinivasan to explore the fascinating world of life insurance. From cricket to Cardinals, and from tech to insurance, Hari shares his journey and insights into making life insurance accessible and meaningful. Discover how iCover is revolutionizing the industry with its innovative platform and community-focused approach. Hari shows us the importance of personal passion in entrepreneurship. We also hear about iCover's unique approach to life insurance The role of community insurersThank You to Our Sponsors:Smart Choice: Your partner in insurance solutions. Canopy Connect: Simplifying insurance verification Olde School Marketing: Bringing traditional marketing into the digital age.
Joining us on this episode of Living Off Rentals is someone who helps property owners navigate one of the most stressful (and misunderstood) parts of real estate investing: insurance claims. Andy Gurczak is the founder of AllCity Adjusting, a public adjusting firm that advocates on behalf of property owners to ensure they get the full payout they're owed—not just the first offer the insurance company throws at them. In this conversation, Andy breaks down the difference between public adjusters and insurance company adjusters, when to bring a public adjuster on board, and why most owners unknowingly leave tens of thousands of dollars on the table. If you're a rental property owner, this is a must-listen conversation that could save you serious money when disaster strikes. Enjoy the show! Key Takeaways: [00:00] Introducing Andy Gurczak and his background [02:22] What a public adjuster is and how they differ from insurance company adjusters [04:49] What to do if your rental property burns down and any kind of other peril? [06:40] Why you shouldn't let your contractor handle the insurance claim [09:40] How their fee structure works [13:15] Why insurance companies don't offer fair compensation upfront [16:05] Common mistakes property owners make when filing a claim [20:21] Specific coverages to look for when buying insurance [23:28] Navigating major storm damage claims and the “games” carriers play [28:03] Specific claim size to work with a public adjuster [30:05] Connect with Andy Gurczak [32:52] Outro Guest Links: Website: https://allcityadjusting.com/ Contact Number: 708-655-4186 Show Links: Living Off Rentals YouTube Channel – youtube.com/c/LivingOffRentals Living Off Rentals YouTube Podcast Channel - youtube.com/c/LivingOffRentalsPodcast Living Off Rentals Facebook Group – facebook.com/groups/livingoffrentals Living Off Rentals Website – https://www.livingoffrentals.com/ Living Off Rentals Instagram – instagram.com/livingoffrentals Living Off Rentals TikTok – tiktok.com/@livingoffrentals
**Start Your Realty Ninja Website** Free Trial: https://www.realtyninja.com/tomBook a call w/Tom for Toronto: https://calendly.com/TomStoreyBook a call w/Steve for Greater Vancouver: https://calendly.com/stevekarrasch** Book your home inspection right now with Carson Dunlop ** https://carsondunlop.com/*** Need Home or Property Insurance? *** Use SQUARE ONE: Tenants, Landlords and Home Owners Save $20 with Square One Insurance using this link: https://www.squareone.ca/thetomstoreyshow?offer_code=TTSS*** Ontario Agents! Get Your Custom Branded TRESA Explainer Video TODAY! ***Order Here: https://tresavideo.ca/Promo Code: TOMSHOW- - - Canadians got very comfortable with the idea that "real estate only goes up". Now that the market cycle has turned, many home sellers don't know what to do while home buyers avoid "catching a falling knife".In this episode of The Tom Storey Show, Steve Karrasch and Tom Storey speak with Taylor Hack, REALTOR in Edmonton Alberta to discuss his market that always seemingly does the opposite of the rest of the country. Connect with Taylor:Web: https://www.hackandco.com/Instagram: https://www.instagram.com/hackandcompany/YouTube: https://www.youtube.com/@hackcoatremaxrivercity8912/about- - -
This week Heath Shearon, the Mayor of Insurance Town, sits down with his good friend Craig Bender, the visionary behind InsureU2. In this episode, Craig shares his journey from a big player in the paintball community as a young "kid" to a leader in the insurance industry. Discover how his unique approach to marketing and community building is reshaping the way insurance is perceived and practiced. Craig discusses the importance of authenticity in content creation, the power of community in driving industry change, and his vision for the future of insurance. He also opens up about his personal experiences, from his family's influence on his career to his innovative strategies for marketing and growth. Whether you're an industry veteran or new to the field, Craig's insights offer valuable lessons on leadership, resilience, and the art of building a lasting brand.Chapters:0:00 - 5:00- Introduction to Craig Bender-Heath introduces Craig Bender and his accomplishments. -Discussion on Craig's bi-coastal lifestyle and recent award. 5:01 - 15:00Early Beginnings and Family Influence-Craig's introduction to the insurance industry through his family. -The impact of his mother's career and his early experiences. 15:01 - 30:00- Marketing Innovation and Insure U2-Craig's pivot to marketing and the creation of InsureU2. -The philosophy behind the brand and its community focus. 30:01 - 45:00 Content Creation and Industry Impact-Craig's approach to content creation and its influence on the industry. -The importance of authenticity and consistency in marketing. 45:01 - 60:00 Future Vision and Community Building-Craig's vision for the future of Insure U2 and the insurance industry. -The role of community and collaboration in driving change.Quotes:"Unity is everything... it shows that we're all together and on the same page." - Craig Bender "If I want something, I need money for it. How do you get money? You work." - Craig Bender "The content is what's going to live forever... it's the message that I'm saying." - Craig Bender "It's not about speed to market when you're building a longevity company." - Craig Bender "I love insurance, but I also love seeing other people win." - Craig BenderTune in to hear more about Craig's inspiring journey and his plans for the future of the insurance industry. Don't miss out on the insights and strategies that can help you grow your own brand. Subscribe now for more episodes!Sponsors:Smart Choice Agents Program Canopy Connect Olde School Marketing
Monday's “What's Buggin' You” segment for 7-28-25
**Start Your Realty Ninja Website** Free Trial: https://www.realtyninja.com/tomBook a call w/Tom for Toronto: https://calendly.com/TomStoreyBook a call w/Steve for Greater Vancouver: https://calendly.com/stevekarrasch** Book your home inspection right now with Carson Dunlop ** https://carsondunlop.com/*** Need Home or Property Insurance? *** Use SQUARE ONE: Tenants, Landlords and Home Owners Save $20 with Square One Insurance using this link: https://www.squareone.ca/thetomstoreyshow?offer_code=TTSS*** Ontario Agents! Get Your Custom Branded TRESA Explainer Video TODAY! ***Order Here: https://tresavideo.ca/Promo Code: TOMSHOW- - - Canada truly is the land of opportunity, but with great opportunity come great expense... in real estate. In this week's episode of The Tom Storey Show, Steve Karrasch and Tom Storey speak with the CEO of the BCREA Trevor Koot to discuss all things Canadian Real Estate. - - -
Episode Summary: Join us for an insightful conversation with Draye Redfern, a marketing expert with a rich background in insurance and a knack for innovative strategies. Draye shares his journey from working in his family's insurance agency to founding Redfern Media, a marketing agency that has helped numerous businesses thrive. Discover the power of direct mail, the importance of knowing your numbers, and the value of building personal connections in business.00:02:00 Introduction to Draye Redfern and his background in insurance 00:10:30 The power of direct mail in modern marketing. 00:22:15 Draye discusses the ANKR framework for business growth.00:35:45 The importance of personal branding and social media presence.00:48:00 Understanding business metrics and their impact on success. 1:05:00 Closing thoughts and Draye's upcoming projects.Memorable Quotes:"Good marketing is really, really impactful." – Draye Redfern "The riches are in the niches." – Draye Redfern "It's five times to 25 times more expensive to go get a new customer than it is to simply retain an existing one." – Draye Redfern "The sweetest sound of someone's ears is the sound of their own name." – Draye RedfernGuest Information: Draye Redfern is the founder of Redfern Media and a seasoned marketing consultant. Connect with him on social media @DrayeRedfern or visit fractionalcmo.com for more insights.Explore Draye's book, "The Recession Survival Guide," available on Amazon and Audible, and stay tuned for his upcoming release on the ANKR framework.Sponsors:Smart ChoiceCanopy Connect Olde School Marketing
In this episode, Christian Rodwell sits down with insurance expert Josh Munt to explore the often-overlooked world of insurance for property investors, business owners, and professionals. Josh shares practical tips, common pitfalls, and actionable strategies to ensure you're properly covered—without overpaying or leaving yourself exposed.Key Discussion PointsJosh's Background & Core Audience:20+ years' experience as a specialist insurance brokerFocus on property professionals and commercial clientsWhy Insurance Matters:The real purpose: making sure claims are paidWhy underinsurance is so common (76% of UK buildings are underinsured)Most Common Mistakes:Incorrect Rebuild Values:Many insure for market value, not rebuild costRebuild values have risen sharply post-COVID; regular reviews are essentialTools and affordable surveys for accurate valuationsTenant Type Disclosure:Changing tenants (e.g., from office to restaurant or social housing) alters riskNot notifying insurer can lead to denied claimsIgnoring Policy Conditions:Most skip reading policy wordings—key is to check ‘endorsements' or ‘conditions' sectionsFailing to meet conditions (like property inspections) can void coverPremiums vs. Cover:Why focusing solely on the cheapest premium can backfireImportance of tailoring cover to your real risksBenefits of Using a Specialist Broker:Tailored policies for unique risksWide market access and claims assistanceSupport for both property and business insurance under one roofInsurance Tips for Business Owners:Insure for loss of income, not just propertyConsider all eventualities: liability, legal expenses, cyber risksAdvice for Solopreneurs & SMEs:Cyber insurance is crucial for online businessesManual trades need robust liability coverProfessional indemnity for service providersWays to Lower Insurance Costs:Self-insure for small risks and increase excessBundle multiple properties under one policy for savings and simplicityFinal ThoughtsInsurance may not be the most exciting part of wealth-building, but as Josh explains, it's one of the most critical. Failing to declare something or reviewing your cover too late could cost thousands. With the right advice, you can ensure you're covered properly, avoid costly mistakes, and potentially save money in the long run. As a special bonus, Josh is offering a waived admin fee for WealthBuilders listeners who mention the podcast when they enquire.Resources mentioned in this episodeYour admin fee is waived! Simply mention WealthBuilders when you enquire to Insurance Desk.LinkedIn: Josh MuntConnect with WealthBuildersListen on Spotify, Apple Podcasts, YouTube, and all major platforms.For more inspiring stories and actionable tips, subscribe to Wealth Talk and leave us a review!Next Steps On Your WealthBuilding Journey: Join the WealthBuilders Facebook CommunitySchedule a 1:1 call with one of our teamBecome a member of WealthBuildersIf you have been enjoying listening to WealthTalk - Please Leave Us A Review!If you enjoyed this episode, please rate and review WealthTalk on your favourite podcast platform
The Elephant In The Room Property Podcast | Inside Australian Real Estate
When it comes to property ownership in Australia, few topics are as misunderstood—and as crucial—as insurance. In this episode, Veronica sits down with Kimberley Jonsson, CEO of CHU Insurance, to unpack the growing risks in strata and property insurance and why many owners might be underprepared. From the rising cost of premiums to the unseen dangers lurking in older buildings, Kimberley brings expert insight into the systemic issues shaping Australia’s housing market—and what that means for you. We dive into how the Insurance Affordability Index reveals a stark difference between houses and strata properties, why mandatory strata insurance may be more affordable than you think, and the real consequences of underinsurance. Kimberley also shares powerful case studies—including a Bondi building on the brink of collapse—that challenge conventional thinking about risk, responsibility, and return on investment in the property space. Whether you're an investor, owner-occupier, strata manager, or buyer's agent, this episode will shift how you think about property protection and help you make smarter, faster decisions. Because when it comes to insurance, delaying action costs more than just money. Enjoyed this episode? Be sure to subscribe, share with your property network, and leave us a review on your podcast app. Got a question or topic suggestion? Reach out—we’d love to hear from you! Episode Highlights: Welcome [00:00] The Underinsurance Crisis [03:48] Strata Insurance Is More Affordable Than You Think [11:30] The Challenges with Insurance Valuations [18:45] What It Takes to Be ‘Uninsurable’ [29:40] Don’t Delay Repairs: The $1M Roof Story [37:54] The Bondi Building That Nearly Collapsed [51:07] Final Advice for Buyers and Investors [59:40] About our Guest: Kimberley Jonsson is the CEO of CHU Underwriting Agencies, Australia’s largest and longest-standing strata insurance underwriting agency. With over two decades of experience in strata and insurance, she is a leading advocate for transforming the perception of strata living from a fallback option to the "new Australian dream" by fostering vibrant, informed, and resilient strata communities. Under her leadership, CHU focuses on innovation, education, and sustainability to enhance risk management and build resilience for more than 4.2 million Australians living in strata. Recognized globally for her influence and innovation in insurance, Kimberley also serves as a Director of ANZIIF and has been featured on the Insurance Business Global 100 List Connect with Kimberly: Linkedin: https://www.linkedin.com/in/kimberley-jonsson-92300342/ Resources: Visit our website: https://www.theelephantintheroom.com.au If you have any questions or would like to be featured on our show, contact us at: The Elephant in the Room Property Podcast - questions@theelephantintheroom.com.au Looking for a Sydney Buyers Agent? https://www.gooddeeds.com.au Work with Veronica: https://www.veronicamorgan.com.au Looking for a Mortgage Broker? https://www.alcove.au Work with Chris: chrisbates@alcove.au Enjoyed the podcast? Don't miss out on what's yet to come! Hit that subscription button, spread the word, and join us for more insightful discussions in real estate. Your journey starts now! Subscribe on YouTube: https://www.youtube.com/@theelephantintheroom-podcast Subscribe on Apple Podcasts: https://podcasts.apple.com/ph/podcast/the-elephant-in-the-room-property-podcast/id1384822719 Subscribe on Spotify: https://open.spotify.com/show/3Ge1626dgnmK0RyKPcXjP0?si=26cde394fa854765 If you enjoyed today’s podcast, don’t forget to subscribe, rate, and share the show! There’s more to come, so we hope to have you along with us on this journey! See you on the inside, Veronica & ChrisSee omnystudio.com/listener for privacy information.
**Start Your Realty Ninja Website** Free Trial: https://www.realtyninja.com/tomBook a call w/Tom for Toronto: https://calendly.com/TomStoreyBook a call w/Steve for Greater Vancouver: https://calendly.com/stevekarrasch** Book your home inspection right now with Carson Dunlop ** https://carsondunlop.com/*** Need Home or Property Insurance? *** Use SQUARE ONE: Tenants, Landlords and Home Owners Save $20 with Square One Insurance using this link: https://www.squareone.ca/thetomstoreyshow?offer_code=TTSS*** Ontario Agents! Get Your Custom Branded TRESA Explainer Video TODAY! ***Order Here: https://tresavideo.ca/Promo Code: TOMSHOW- - - In the Summer of 2025, real estate Seller's across the country are rejecting offers from Buyers, but many of them regret that decision only weeks later. In this episode of The Tom Storey Show, Steve Karrasch and Tom Storey discuss the Canadian Housing Market at the half way point of the year. Enjoy!- - -
In this Episode of Insurance Town, The Mayor Himself sits down and shares his experiences from IB FutureFest 2025, He shares his exhilarating experience at Future Fest, an innovative insurance festival held on the Santa Monica Pier. Discover the unique atmosphere, engaging activities, and insightful sessions that set this event apart from traditional conferences.Festival Vibes: Future Fest's outdoor setting on the Santa Monica Pier created a vibrant, festival-like atmosphere with activities like yoga, putt-putt, and live music. Attendees enjoyed a unique blend of professional development and leisure. Engaging Sessions: The event featured diverse sessions on AI, cybersecurity, and leadership, with industry experts like Christopher Franklin sharing their insights. The sessions catered to both agencies and carriers, offering valuable content for all attendees. Networking Opportunities: Future Fest fostered meaningful connections, allowing attendees to engage in deep conversations and build lasting relationships. The atmosphere encouraged networking in a relaxed and enjoyable setting. Sponsors & Support: A special thanks to sponsors Smart Choice, Canopy Connect, and Old School Marketing for their continued support, enabling such enriching experiences.Key Quotes:"If you do what you love, you never have to work another day in your life." "Future Fest was like adult summer camp, with new friendships and meaningful conversations." "The atmosphere was phenomenal, the backdrop was phenomenal, the speakers were phenomenal."Shout Out: A big thank you to Insurance Business and Key Media for organizing such a groundbreaking event. Their dedication to creating a unique and engaging experience truly set Future Fest apartCall to Action: Don't miss out on next year's Future Fest! Visit insurance.myfuturefest.com to join the waitlist for 2026.Sponsors:Smart ChoiceOlde School marketingCanopy Connect
**Start Your Realty Ninja Website** Free Trial: https://www.realtyninja.com/tomBook a call w/Tom for Toronto: https://calendly.com/TomStoreyBook a call w/Steve for Greater Vancouver: https://calendly.com/stevekarrasch*** Ontario Agents! Get Your Custom Branded TRESA Explainer Video TODAY! ***Order Here: https://tresavideo.ca/Promo Code: TOMSHOW*** Need Home or Property Insurance? *** Use SQUARE ONE: Tenants, Landlords and Home Owners Save $20 with Square One Insurance using this link: https://www.squareone.ca/thetomstoreyshow?offer_code=TTSS- - - Does there need to be a fundamental change in the way development of new properties is financed in Canada?To find out, this week on the Tom Storey Show, Steve Karrasch and Tom Storey speak with Wilson Chan, Vice President, Sales Development with Tridel, one of Canada's largest home builders. - - -
We are going to have to talk about insurance and self-storage, which may touch on politics. Part of our job as owners and entrepreneurs is to look at what is going on now, extrapolate some data, and then make predictions about the future to some degree so we can make moves today. And in my opinion, it doesn't look good for insuring self-storage projects. In fact, it looks ugly. So let me ask you a question in this episode, a philosophically political question. **Online Courses at The Quickstart Academy** https://TheQuickStartAcademy.com/ **Listen on Apple Podcasts** ** 5 KPIs we measure** https://creatingwealththroughselfstorage.lpages.co/top-5-kpi-ebook/ **My blog** Creating Wealth Through Self Storage **Facebook** https://www.facebook.com/markhelmselfstorage/ **Twitter** Tweets by MarkHelmSelfSt **The Storage World Analyzer** http://storageworldanalyzer.com/ **The QuickStart Academy Store** https://quick-start-academy.myshopify.com
Join us as we dive into an insightful conversation with Peter Flynn, who leads the personal lines vertical in the Americas for Exceedance. Discover his journey from an underwriting trainee at Chubb to his current role, and learn about the innovative ways Exceedance is transforming the insurance industry.Peter's career path and experiences in the insurance industry The role of Exceedance in operationalizing insurance companies Insights on AI's impact on personal lines and customer service The evolving landscape of the E&S and MGA markets The importance of partnerships in the insurance ecosystemKey quotes "Exceedance does everything an insurance company does except for take risk and distribute products.""We tend to overestimate the impact of technology in the near term and underestimate it in the long term.""If I were to invest my capital in taking risks right now, I'd want to do it on an E&S basis.""I don't want to be called a vendor, I want to be a partner."Sponsors:Smart ChoiceCanopy ConnectOlde School Markting
In this engaging Academy of Insurance after show, host George chats with Steadily's subject matter experts Brent Denton and Ashley Mowry following their popular How to Write Landlord … Read More » The post IJA Aftershow: Writing Property Insurance with Steadily appeared first on Insurance Journal TV.
n this week's visit to Insurance Town, I had the pleasure of sitting down with Spencer Witcher, a second-generation insurance pro who's doing big things with Smart Choice. We had a real talk about the challenges agents face in hard-to-place markets — and how finding the right partners can make all the difference.We peeled back the curtain on:What Smart Choice is doing to help agents thrive in California and other tough statesHow to write the business others shy away from — without jumping through hoopsWhy MGAs and non-traditional carriers might just be your new best friendsThe critical importance of relationships — not just for quoting, but for long-term successBuilding your book with depth, not just volumeWhether you're a seasoned agency owner or a producer looking to grow smarter, Spencer delivers actionable insights that'll challenge the way you think about growth A big THANK YOU to the amazing folks who keep the lights on in Insurance Town: Smart Choice – Helping agents grow their book without adding overhead Canopy Connect – Making gathering client info as easy as pie Olde School Marketing – Bringing you hand-written, high-touch prospecting that works Make sure to like, subscribe, and leave a review! New episodes drop weekly — straight from the heart of Insurance Town.
Think ChatGPT is just for writing emails? Think again. In this episode, Chris Green drops real-world prompts and jaw-dropping use cases that will make you rethink how you engage every prospect and client.Is AI just another shiny object… or the secret weapon your agency has been missing?In this high-energy episode of Insurance Town, the Flood Guru himself, Chris Green, steps into the Mayor's office and throws down example after example of how he's using ChatGPT right now to:✅ Personalize client interactions✅ improve your team's experience✅ build your own in house They ask you answer intranet ✅ Simplify complex insurance language ✅ Improve response times ✅ Drive more leads ✅ And yes… actually close more businessIf you've ever said, “I don't have time to figure out this AI stuff,” this is the episode you can't afford to skip. Chris lays out a playbook so practical, you'll be tempted to pause and try it mid-episode.
Many business owners purchase insurance without truly understanding what they're buying or what critical coverage they might be missing. Host Kirsten Howe addresses this knowledge gap by welcoming Dean Myers, owner of Core Insurance Agency, to reveal the fundamental insurance coverage every business owner needs before opening their doors. Dean, who specializes in errors and omissions insurance for lawyers, accountants, doctors, and professional trustees, breaks down the three critical pillars of business insurance: workers' compensation, general liability, and property insurance. As the first installment of a multi-part series, the focus centers on the absolute basics that form the foundation of any solid business insurance strategy. Dean demystifies workers' compensation requirements in California, explaining why it's legally mandatory even for part-time employees and how the no-fault system protects both employers and workers. The conversation explores the role of general liability insurance in protecting against third-party claims, encompassing a range of incidents, from slip-and-fall accidents to product liability issues. It explores the comprehensive coverage of property insurance, including business interruption and extra expense provisions. Whether you're a solo practitioner considering your first employee or an established business owner reviewing your coverage, the discussion provides crucial insights into protecting your business from day one. Time-stamped Show Notes: 0:00 Introduction 2:12 Meet Dean Myers, founder of Core Insurance Agency and specialist in professional liability coverage. 3:04 Listen in to learn about the three non-negotiable insurance pillars every business needs, plus why California law demands workers' comp coverage even for your first part-time employee. 5:04 Workers' comp is identical across all carriers by law, but the "no-fault" system means injured employees can never sue you. 7:06 Did you know? Injured workers typically receive only two-thirds of their salary because insurance companies aim to incentivize their return to work. 9:27 Office workers pay vastly different premiums than construction crews, and your claims history can earn you substantial discounts or painful penalties. Here's what you need to know. 10:02 Pro Tip: Insurance companies often offer free risk management consultations that many businesses overlook, potentially missing out on significant premium savings. 14:20 Next, Kirsten and Dean discuss understanding the difference between premises coverage and products liability, which can help you avoid accidentally choosing the wrong protection. 15:51 Property insurance covers everything from meteor strikes to water damage, but the real goldmine is business interruption coverage. 17:31 Business interruption pays your lost revenue and employees' salaries when disaster shuts you down, plus covers temporary facilities while you rebuild.
In this epsisode of Insurance Town the mayor sits down with two of his favorite people Jessica Holder and Keenan Rice on a previously recorded episode of the VIP Podcast. I am so impressed with these two, their marriage, parenting, agency, etc this forward-thinking power couple are continuing to rise above and face various challenges head on. Jessica and Keenan have such an amazing balance at home and at the office. They have a great balance of community involvement and innovative technology at their fingertips, and lastly, they have a great balance of work and fun in their agency. We talk about:The delicate balance of marriage and co-ownership of a growing agencyHow human touch and community involvement is possible with the right technology in your agencyHow the emphases on educating their community on the intricacies of insurance is so valuable to their growthTheir powerful message of staying true to yourself and not sacrificing authenticity Get ready to be inspired and educated by this episode. It's a good thing there is a rewind button, this one is full of impactful moments.A special shout out to Vertafore for letting me reuse this episode : vertafore.com A Special Thanks to Our Sponsors:
AM Best Senior Financial Analyst Josie Novak discusses a new Best's Special Report on Florida's property insurance market, which posted its first underwriting profit in nearly a decade.
In this episode of Insurance Town, host and Mayor, Heath engages with Allen Hudson at the PIA Virginia DC Conference. They discuss the critical importance of information sharing in the insurance industry, especially for independent agents. The conversation highlights the role of technology, particularly AI, in enhancing efficiency and specialization within agencies. Allen shares insights on the resurgence of independent agents and the necessity of niche specialization to compete in a changing market. The episode concludes with advice for both new and seasoned agents on how to adapt and thrive in the evolving insurance landscape.takeawaysInformation sharing is essential for independent agencies.AI can streamline processes and improve efficiency.Niche specialization helps agencies stand out in the market.Independent agents are seeing a resurgence in demand.Proactive communication with carriers fosters better partnerships.Understanding carrier appetites is crucial for success.Technology can significantly enhance agency operations.Specialization allows for better training and support for staff.The insurance market is evolving, requiring adaptability.Building relationships with carriers can lead to better opportunities.Chapters00:00Welcome to Insurance Town02:123 people you would invite to your block party dead or alive?03:53what peice of tech could you not live without?4:45The Importance of Information Sharing5:00Embracing Technology in Insurance05:14Niche Specialization in Insurance12:25The Resurgence of Independent Agents14:26Advice for New and Existing Agents20:25Leveraging Technology for Efficiency
Brian Daily was the first person I ever hired as a city manager and it was one of the most impactful decisions I have ever made in my professional career. He is an amazing, inquisitive public servant who continually seeks to provide value to taxpayers. He is insanely curious and truly embodies the ethos of a "working executive" who is not afraid to roll his sleeves up and do the heavy lifting required of a small town executive. In this episode, we talk about three major areas of accomplishment as the city administrator for the Kansas community of Medicine Lodge. Analysis of Property Insurance Innovative approach to solving a daycare crisis in his community How asking questions like a three year old about his airport saved taxpayers over a million dollars Daily is a rising star and you are going to enjoy this episode. SHOW NOTES Brian Daily's LinkedIn Profile AAME Waitlist Sign Up Link: https://app.youform.com/forms/f9ulo0uh AAME JOB BOARD: The American Association of Municipal Executives has a free job board exclusively focused on executive and senior level local government recruitments. To post a job, go to: https://jobs.aame.org/ SUPPORT THE PODCAST: Subscribe to my FREE weekly newsletter hosted on LinkedIn. It is called the "City Manager News & Job Board" newsletter and can be found here: https://www.linkedin.com/newsletters/city-manager-rtrs-job-board-7164683251112992768/ If you would like to support the podcast by making a donation, please use the "Buy Me A Coffee" link. Please rate and review the podcast on Apple or your preferred platform if you enjoy the show. It helps tremendously. But more importantly, refer your friends and peers to podcast through personal conversations and posts on your social media platforms. Joe Turner's LinkedIn Page City Manager Unfiltered YouTube Page - Subscribe Today! Note: Page may contain affiliate links. As an Amazon Associate I earn from qualifying purchases.
TOP STORIES - Insurance costs edge higher for Florida homeowners; Kathy Castor says NOAA, federal cuts have left Florida vulnerable to hurricanes; 2-year-old rescued from luggage system, X-ray machine before Tampa vacation; Florida prisoners used smuggled cellphones to scam seniors, officials say: ‘Despicable'; Man charged with animal cruelty after being caught on video beating rooster in Fort Lauderdale; South Florida man who made headlines for climbing atop pole, ambulance at it again; Tampa battered by quarter-sized hail; Clearwater police identify body found near local bridge 31 years ago; HART approves funds transfer for new cross-bay ferry; Wander Franco issues impassioned plea as disgraced MLB star arrives for first day of sexual abuse trial.
On The South Florida Roundup, we said hello to another hurricane season. Forecasters — the ones still employed — again expect an above-average roster of named storms, from Andrea to Wendy, including as many as five major hurricanes (01:08). But here are two big questions if one of them hits us: Will your overpriced windstorm policy actually cover the damage anymore (19:05)? And with FEMA funding and staffing on the ropes, what will storm response look like in storm-prone places like the Keys (34:51)?
In this weeks episode the mayor sits down with his good friend and 2nd tine guest in Insurance Town. Only this time These two are live in The Home of Elvis Presley!The mayor simply asked Marcus what have you learned about the insurance industry of the last year and some of the answers he gave to us blew my mind. Cause he's working and Consulting with insurance agencies and said he talks about:Insurance agencies don't treat themselves like professionals and how they can do that betterThe importance of AI, data, and automation is for your businessThis man is so inspirational so much fun you gotta check this one out. It's short sweet.“The enemy of great is not bad it's good.” Sponsors Smart Choice Agents Canopy Connect
This episode was recorded live from Memphis Tennessee at Graceland, Home of Elvis Presley, the King of Rock and Roll. From the PIA of Arkansas annual convention, the Mayor got to sit down with long time friend Courtney Fenske to talk about her life from Account Manager to successful Territory Manager at Accuity. She is such a value add to not only her agents but also this industry earning her multiple awards over the past few years and the respect of so many. Check out this amazing conversation and hear more from her journeys in Arkansas. Sponsored by :Smart Choice Agents - Canopy Connect - Olde Schoool Marketing And watch it on Youtube as well.
Today we're tackling one of the most common sources of confusion for real estate investors: property insurance. From figuring out where to get coverage to understanding how much you really need and what kind of deductible makes sense, the world of insurance can feel like a maze. We dig into the details of what makes a good policy, how to make sense of what's covered, and how to compare options without getting overwhelmed. If insurance has ever felt like an afterthought or a mystery, this episode will give you the clarity and confidence to make smarter decisions for your investments. Throwback Thursday Episode (The episode originally took place in the year 2015) This episode is part of our Throwback Series and may include references to older content such as webclasses, events, promotions, or links that are no longer active or available. While the conversation and insights still hold value, please note that some information may be outdated. Click Here for the Show Notes If you missed our last episode, be sure to listen to From Crisis to Opportunity: A Deep Dive with Richard Duncan Download your FREE copy of: The Ultimate Guide to Passive Real Estate Investing. See our available Turnkey Cash-Flow Rental Properties.
In this engaging live podcast episode from Memphis, Heath Sheeran and Riley Talbot discuss a variety of topics ranging from music and culture to the intricacies of the insurance industry. Riley shares his journey from a college athlete to a successful insurance professional, emphasizing the importance of technology and human interaction in the field. The conversation also touches on the challenges of building a business from scratch and offers valuable advice for agents and carriers navigating the evolving landscape of insurance.Building a business from scratch requires a clear vision and adaptability.Technology should enhance, not replace, human interaction in insurance.Long-term sustainability is key for both agents and insurers.A balance between technology and personal touch is essential for growth.Riley emphasizes the importance of real-time data in decision-making.The insurance industry is evolving, and staying ahead requires innovation.Personal interests, like music and food, can enrich professional conversations.Chapters00:00Welcome to Insurance Town02:03Exploring Music and Culture04:54Riley's Journey in Insurance09:56Building a Business from Scratch12:52The Role of Technology in Insurance20:08Advice for Agents and Carriers22:50Fun and Personal Insights
In this conversation, Matt Waxman shares his journey from a marketing major to a successful figure in the insurance industry, discussing his experiences in hospitality, insurance claims, and marketing. He emphasizes the importance of understanding the property market, particularly in challenging areas like Florida and Texas, and offers valuable advice for agents navigating these tough times. The discussion also touches on the evolution of his company, Alchemy Insurance Solutions, and the opportunities within the builders risk space. In this conversation, Matt Waxman and Heath Shearon delve into the complexities of Builders Risk insurance and the emerging cannabis insurance market. They discuss the importance of building strong relationships with underwriters, understanding client needs, and the necessity of educating producers on these specialized insurance products. The dialogue emphasizes the need for agents to develop pipelines for Builders Risk and the lucrative opportunities within the cannabis sector, highlighting the evolving nature of these industries and the role of Alchemy Insurance Solutions in providing comprehensive coverage solutions.takeawaysMatt Waxman has a diverse background in marketing, hospitality, and insurance.He transitioned from a marketing major to a career in insurance after exploring various fields.Waxman emphasizes the importance of building relationships in the builders risk market.The property market presents challenges, but also opportunities for agents willing to adapt.Alchemy Insurance Solutions focuses on solving pain points in the insurance market.Understanding the needs of clients is crucial for success in insurance.Waxman encourages agents to prepare thoroughly when submitting risks to underwriters.Flexibility in underwriting is essential in today's property market.The builders risk space can lead to long-term relationships with clients.Agents should not give up on finding coverage solutions for their clients. The likelihood of declination increases without proper partnerships.Understanding Builders Risk is crucial for effective insurance solutions.Building relationships with underwriters is essential for agents.Providing detailed information to underwriters enhances approval chances.Agents must sell both to clients and carriers effectively.The cannabis insurance market presents significant opportunities.Education and webinars are vital for agents to succeed in niche markets.Direct access to underwriters fosters better communication and solutions.Agents should be transparent about their knowledge in niche markets.The insurance landscape is evolving, requiring adaptability from agents.05:52Matt Waxman's Journey to Insurance10:32Cornerstone to Alchemy: Evolution of a Company18:00Navigating the Property Market Challenges20:06Advice for Agents in a Tough Market21:54Navigating the Builders Risk Landscape28:10Understanding the Role of Underwriters32:32Building a Pipeline for Builders Risk35:53Exploring the Cannabis Insurance Market40:07The Science Behind Cannabis Insurance45:53Alchemy Insurance Solutions: A Comprehensive OverviewMy amazing Sponsors;Smart ChoiceCanopy ConnectOlde School Marketing
In this conversation, Daniel Yoo discusses the inception of Finmate AI, a tool designed to enhance the efficiency of financial advisors by automating note-taking and data entry. He shares his journey from being a financial advisor to creating a solution that addresses common pain points in the industry. The discussion also touches on the role of AI in financial services, the importance of maintaining human relationships, and the future of in-person meetings in a technology-driven world. In this conversation, Daniel Yoo discusses the transformative role of AI in the financial services industry, emphasizing the importance of human relationships in client interactions. He addresses data security concerns, the integration of AI with CRM systems, and the evolving client experience in a technology-driven world. Daniel also shares insights on how financial advisors can learn from each other and adapt to the changing landscape, ultimately highlighting the need for personalized service in an increasingly automated environment.takeawaysChapters00:00Introduction and Background02:46The Birth of Finmate AI06:01The Role of AI in Financial Services09:05Enhancing Human Relationships with Technology12:05Optimizing Workflows with AI15:03The Future of In-Person Meetings18:50The Role of AI in Financial Services21:29Data Security and Privacy Concerns25:51Integrating with CRM Systems29:30Learning from Financial Advisors29:59Enhancing the Client Experience34:50Final Thoughts and Contact Information
[STEADILY] Secure your rental property with hassle-free landlord insurance. Get started now! [LIMITED TIME PROMO] Unlock your potential and save $500 off the Pathway Program with code P2P500! Gain expert insights and actionable strategies to fast-track your growth. Don't miss this offer – accelerate your journey today! [OILI Conference] Don't miss out on the opportunity to be part of a dynamic community of investors! Join the Waitlist now and secure your spot at this exclusive event! Are you financially exposed? This is how to safeguard your assets before it's too late. In this episode, I sit down with Datha Santomieri, co-founder and chief operating officer (COO) of Steadily Insurance, to break down the costly mistakes landlords make—and how to avoid them. Datha shares how her own experience as an investor revealed major gaps in the insurance industry, leading her to build a company dedicated to helping landlords protect their wealth. She explains why a one-size-fits-all policy won't cut it, how skipping liability insurance could destroy your finances, and what landlords must do to prevent claims from eating into their profits. We also dive into why your insurance policy might be useless when it's time to file a claim, the hidden insurance traps that cost landlords thousands, and what rising insurance rates mean for real estate investors (plus how to minimize the impact). Whether you're a seasoned investor or just getting started, this episode is packed with crucial insights that can help you ensure your properties are truly protected. Press play and take control of your real estate investments today! KEY POINTS: - Introduction to Datha Santomieri - Challenges in finding insurance for real estate investors - Some factors affecting insurance rates - Strategies for lowering insurance premium - Tips on reviewing insurance policies - Common mistakes landlords make with insurance - Steadily's commitment to education and support for landlords - The need for landlords to be proactive in managing properties QUOTES: “If you wanted a quick way to identify the things that are potentially going to cause you a claim, pay attention to the questions that the insurance company is asking.” – Datha Santomieri “Learn from those things that you're being asked and work that into your strategy for who you allow as tenants and what your rules and procedures are for your home—because it will then directly translate back to your insurability.” – Datha Santomieri [INVESTOR ROADMAP] Ready to take control of your future? Discover your personalized real estate strategy with our Investor Roadmap Quiz. Start Your Quiz Now and map out your path to success! [RESOURCE] Ready to enhance your child's learning at home? Here are the homeschool activities for your kids! [FB GROUP] Loving the podcast and want to engage more with me and our incredible guests? Join the Owning It and Living It Facebook group! It's where you'll find real estate tips, expert guidance, and a community of investors to support you. Join today and let's level up your real estate journey! [STEADILY] Secure your rental property with hassle-free landlord insurance. Get started now! RESOURCES: Erika Brown IG: @erikabrowninvestor LinkedIn: @erika brown Wealth Within Reach is produced by EPYC Media Network
A multi-bill effort led by attorney lawmakers in the Florida House of Representatives would roll-back many property insurance litigation reforms passed in the 2022-2023 legislative session. Those reforms are reminiscent of the Workers' Compensation insurance reforms passed in the early 2000's that today has Florida boasting one of the lowest workers' comp rates in the country. Former Florida Deputy Insurance Commissioner Lisa Miller talks with Jon Shebel, former President & CEO of Associated Industries of Florida who led the workers' comp efforts. Shebel draws direct comparisons between both reform efforts, argues that the proposed bills this session don't help consumers, and urges the legislature to listen to the data, as it did with workers' comp, that shows property insurance reforms are working to reduce homeowners insurance rates. Show Notes (For full Show Notes, visit https://lisamillerassociates.com/episode-57-floridas-property-insurance-reforms-lessons-learned-from-workers-comp/) Jon Shebel recounts his role in Florida's 2003-2005 workers' compensation reforms, which capped attorney fees and streamlined claims, reducing rates from the highest to among the lowest in the U.S. Florida's rates have dropped for the eighth consecutive year.“The biggest issue was litigation,” explained Shebel, on the reason for high workers' comp insurance rates. “Plaintiff attorneys had free rein to convince injured workers to sue their employers, often leading to drawn-out cases that weren't necessarily in the workers' best interest. There were cases where legal fees ended up costing more than the actual medical treatment and benefits for the injured worker.”Shebel said that very same incentive to sue contributed to Florida having the highest property insurance rates in the country between 2017 and 2023. By 2021, Florida had 8% of all homeowners' claims in the U.S., yet 76% of all homeowners' claims lawsuits, according to the Florida Office of Insurance Regulation. Likewise, a 2021 report titled Florida's P&C Insurance Market is Spiraling Toward Collapse revealed that “Of the $15 billion spent on litigated claims since 2015, only 8% was paid to policyholders. Plaintiff attorneys got 71% with the remaining 21% spent by insurance companies on defense attorneys.” Shebel said Florida's property insurance reforms took a lesson from its workers' compensation insurance reforms 20 years earlier.“Our strategy in workers' comp was to address the root cause, plaintiff attorney involvement. The main provisions included capping attorney fees, streamlining the claims process, and implementing stricter guidelines to prevent unnecessary lawsuits. This not only reduced legal costs but also ensured that injured workers got the benefits they needed faster, without the delays that litigation often caused,” Shebel said. All.... (For full Show Notes, visit https://lisamillerassociates.com/episode-57-floridas-property-insurance-reforms-lessons-learned-from-workers-comp/)
In this engaging conversation, Ben Morrow shares his journey from a nomadic childhood to his current role in the insurance industry. He discusses the challenges of balancing family life with a demanding career, the impact of personal loss on his wellness journey, and the unique bond he shares with his identical twin. Ben emphasizes the importance of trust and resilience in navigating life's ups and downs, and how his experiences have shaped his approach to personal growth and spirituality. In this conversation, Ben Morrow discusses the innovative approach of Claims Concierge in the insurance industry, focusing on enhancing the claims process for policyholders. He emphasizes the importance of building trust between agents and clients, the role of contractors, and the need for a grounded presence during claims. Morrow also addresses the challenges faced in the industry, including the need for better communication and follow-through, and highlights the significance of vulnerability in fostering relationships and providing support during difficult times.Chapters00:00Spring Break and Family Life03:00Ben Morrow's Journey: From Childhood to Career06:04The Impact of Family and Personal Loss08:55The Twin Connection: Identity and Individuality11:51Wellness and Spirituality: A Lifelong Journey14:59Navigating Life's Challenges: Trusting the Process20:59Entering the Insurance Industry: A New Chapter25:22Claims Concierge: A New Approach to Insurance Claims31:51The Role of the Agent: Building Trust and Relationships36:48Navigating the Claims Process: A Grounded Presence41:26Overcoming Industry Challenges: Building Trust and Relationships47:54Leading with Vulnerability: The Human Side of ClaimsSponsors:Smart ChoiceCanopy Connect
In this episode of Insurance Town, Mayor sits down with Paul Neuberger, Best Selling Author of the book: Secrets to Cold Call Success and the founder of C-Suite for Christ, an incredible community that brings together executives with a shared Christian faith. Paul discusses a variety of important topics, including the often-overlooked challenges faced by C-suite executives, the struggles of cold calling, and he tells us of the unfortunate, unhealthy habits in the lives many high-level professionals face in their careers.Throughout the conversation, Paul dives into:The Importance of Faith in Leadership: How Christians can maintain integrity and faith in the corporate world, even when facing tough decisions.Cold Calling: The challenges and strategies for effective cold calling, especially in the world of business development.The Health of C-Suite Executives: The often-hidden toll leadership can take on executives, both physically and emotionally, and the importance of maintaining balance.The Mission of C-Suite for Christ: Paul shares the heart behind his organization, its mission, and how it's transforming the way leaders approach faith and business.Common Struggles for Christians in the Corporate World: What it looks like to integrate one's Christian faith with corporate responsibilities and how to stay true to values in an often secular business environment.Whether you're an executive, a Christian business professional, or someone looking to understand how faith intersects with leadership in the modern world, this episode will offer valuable insights into navigating corporate life with integrity and purpose.Special Thanks to Our Sponsors:Smart Choice: Helping independent agencies grow and succeed through access to top carriers and cutting-edge tools.Canopy Connect: Simplifying the insurance quoting process with a smarter, quicker way to gather customer data.Olde School Marketing: Your trusted partner in creative marketing strategies designed to help your agency stand out in a crowded market.Don't forget to subscribe, rate, and leave a review! Let us know your thoughts on the episode and how you integrate faith into your leadership journey!
In this episode of The REconomy Podcast™ from First American, Chief Economist Mark Fleming and Senior Commercial Economist Xander Snyder discuss the impact rising insurance premiums are having within the commercial real estate market and how CRE property owners are adapting.
in this weeks episode of Insurance Town, the Mayor himself brings you insights and strategies to help grow your agency! In this special Town Hall episode, we are joined by Bradley Flowers of Portal Insurance. Bradley is a master at building referral relationships with lenders and realtors, and today he's sharing his game-changing strategies with our community.If you've ever felt stuck working with realtors who don't close deals or lenders who don't deliver, this episode is for you! Bradley has cracked the code on how to identify and partner with the right referral sources—and he's giving us the full playbook.Key Takeaways:Stop Wasting Time: How to avoid partnering with lenders and realtors who don't deliver.Data-Driven Referrals: How Referral Radar can identify high-value partners already sending business to insurance agents.Strategic Integrations: How to plug Bradley's system directly into your CRM/AMS to streamline follow-ups and maintain relationships.Predictive Analytics: Learn how to use real-time data to find lenders and agents that are most likely to work well with your agency.Relationship Building: Tips for long-term success in leveraging referral partners to grow your book of business.Why You Should Listen:Bradley Flowers has found a way to make referral partnerships strategic rather than random. This episode will teach you how to work smarter, not harder—so you can spend less time chasing and more time closing deals.Episode Resources:Learn more about Bradley Flowers and his work at Portal InsuranceCheck out Referral Radar to discover the best referral sources in your areaMissed the live Town Hall? Catch the full replay here: [Insert Link]Connect with Us:Follow Insurance Town on [LinkedIn]Subscribe to the podcast on [Apple Podcasts], [Spotify], and [Google Podcasts]Got feedback or want to suggest a guest? Reach out at [Insert Contact Info]Special Thanks:Big shoutout to our sponsors for making this Town Hall possible:SMART CHOICE – Helping agents grow their business with the right partnerships.Canopy Connect – The easy way to gather insurance data.Olde School Marketing – Personal and powerful branding for your agency.Tune in, take notes, and let's grow your referral network the right way! Enjoy the episode!
In this re-aired episode of Insurance Town, the Mayor sits down with former NFL player turned inspirational speaker and business coach, Marcus Ogden. This is one of our most powerful and motivating conversations, and we wanted to bring it back for those who missed it—or need to hear it again.Marcus shares his incredible journey from playing in the NFL to hitting rock bottom, working as a custodian for $8/hour, and ultimately rising again to become a highly sought-after speaker and leadership coach. His story is raw, real, and absolutely packed with lessons for agency owners, producers, and anyone striving to lead with purpose.
In this episode of Insurance Town, host Heath Shearon sits down with Kevin Koone, a well-respected insurance professional with a fascinating career journey. Kevin shares how he transitioned from aspiring to work in the medical field to making his way through GIS mapping, janitorial work, and eventually finding his place in the independent insurance space.Heath and Kevin discuss:;✅ The challenges of commission-based sales and how he navigated early struggles.✅ High-net-worth clients—how he got into that niche and what makes them different.✅ How to handle tough conversations about rate increases and policy changes.✅ The importance of empathy, education, and building lasting client relationships.✅ The evolving role of leadership in independent agencies and the difference between personal and commercial lines service styles.Kevin also shares personal insights on faith, family, and the value of time in today's fast-paced world. Whether you're a seasoned agent or just starting, this episode is packed with real-life lessons and industry wisdom.Sponsors:A big thank you to our sponsors for making this episode possible!Smart Choice: Looking for a great partner to help grow your agency? Check out Smart Choice for all your agency needs.Canopy Connect: Want to simplify the way you collect client information? Visit UseCanopy.com/heath to see how Canopy Connect can help streamline your agency's processes.Olde School Marketing: For all your marketing and promotional needs, Olde School Marketing has you covered. Reach out today to level up your marketing game!
In this exciting episode of Insurance Town, The Mayor, sits down with Ricky Brito of Agent Brokers United (ABU) to talk all things networking, trade shows, and building relationships in the insurance industry. Ricky shares his journey from manual labor to becoming a key player in the insurance event space and how ABU is changing the game for agents and brokers nationwide.We also take a deep dive into the ABU National Insurance Trade Show Convention coming up in Las Vegas at Planet Hollywood on April 24-27, 2025. Ricky lays out what attendees can expect—from the Chris DeJune Memorial Golf Tournament to a packed lineup of keynote speakers, networking opportunities, and after-hours events.Key Takeaways:✔️ The Power of Networking – Why building relationships is key to success in the insurance industry.✔️ ABU Trade Show Breakdown – Everything you need to know about the upcoming ABU National Insurance Trade Show Convention in Las Vegas.✔️ Maximizing Your Conference Experience – Pro tips on how to make the most of your time at trade shows and industry events.✔️ The Importance of Follow-Up – How to turn new connections into lasting business opportunities.✔️ The Fun Side of Conferences – From golf tournaments to exclusive after-hours parties at the Wynn Las Vegas, there's more to industry events than just business.Event Details & Registration:
In this episode of Insurance Town, Heath Shearon sits down with Kimiko Donahue, an insurance pro who has done it all—captive agent, independent agency owner, carrier rep, and now a coach helping business owners find their path.What You'll Learn in This Episode:
In this captivating episode of the Insurance Town Podcast, Mayor Heath Shearon welcomes the tech-savvy and insightful Mike Todasco. Known for his rich background in innovation and technology, Mike shares his journey from working at PayPal to becoming an expert in generative AI.Together, they dive deep into how AI is transforming industries, including insurance. Mike explains the disruptive journey of PayPal, the evolution of mobile payments, and the strategic pivots that kept the company at the forefront of digital transactions. The conversation then shifts to the power of AI and its incredible potential to revolutionize the way agencies operate.From comparing insurance policies to streamlining daily tasks, Mike and Heath explore innovative AI use cases that can simplify processes and enhance customer experiences. Whether you're an AI skeptic or already experimenting with ChatGPT, this episode is packed with practical ideas and inspiration to take your agency to the next level.Key Takeaways:AI's Role in Business Evolution: How PayPal leveraged AI and technology to transform digital payments.Generative AI in Insurance: Practical use cases for streamlining policy comparisons and enhancing customer communication.Embracing Technology: Why insurance agencies should overcome tech hesitancy to stay competitive.Personalized AI Applications: How to tailor AI tools to fit your agency's unique needs and voice.Sponsors:A big thank you to our sponsors for making this episode possible!Smart Choice: Looking for a great partner to help grow your agency? Check out Smart Choice for all your agency needs.Canopy Connect: Want to simplify the way you collect client information? Visit UseCanopy.com/heath to see how Canopy Connect can help streamline your agency's processes.Olde School Marketing: For all your marketing and promotional needs, Olde School Marketing has you covered. Reach out today to level up your marketing game!Tune in now to discover how AI can transform your agency and learn from one of the industry's brightest minds!
Dan Preston is the co-founder and CEO of Stand, a brand-new startup property insurer providing homeowners insurance for climate-exposed properties. They're launching with a go-to-market focus on higher-end properties in California—homes that are otherwise unable to obtain affordable rates or any coverage at all due to wildfire risk. Stand claims that their differentiation, as Dan will explain in depth, comes from how they assess fire risk at the individual property level and help homeowners take proactive steps to mitigate those risks as part of the underwriting process.Dan is a seasoned entrepreneur with a win under his belt in InsurTech. He was previously the CEO of Metromile, which went public on the NASDAQ in 2020 via a SPAC merger and was later acquired by NextGen insurance company Lemonade in 2022.Stand recently raised a $30 million Series A, co-led by Inspired Capital and Lowercarbon, and came out of stealth at the end of 2024 to begin underwriting properties.Insurance risk is being priced and managed in ways that no longer match today's realities, and we loved hearing from Dan about how Stand is tackling the challenge.In this episode, we cover: [3:49] Dan's background in computer science and machine learning[7:00] The catalyst for starting Stand[9:22] How insurance companies typically evaluate risk[11:05] Challenges in measuring wildfire risk[17:32] Managing fire-prone communities and the importance of collective resilience[20:53] The role of private firefighters in insurance[22:08] Stand's mission and focus on climate-exposed properties[26:53] Progress since launch and early traction[27:39] Stand's product, technology, and risk modeling approach[33:18] Why legacy insurers have struggled to adapt to wildfire risk[38:35] What "perils" mean in insurance and why they matter[41:47] Stand's $30M Series A funding and future plansEpisode recorded on Feb 11, 2025 (Published on Feb 20, 2025) Enjoyed this episode? Please leave us a review! Share feedback or suggest future topics and guests at info@mcj.vc.Connect with MCJ:Cody Simms on LinkedInVisit mcj.vcSubscribe to the MCJ Newsletter*Editing and post-production work for this episode was provided by The Podcast Consultant