Podcasts about Property insurance

In this week's episode of the Insurance Town Podcast, I got to sit down with my good friend Carl Ziade, co-founder of Gaia, for a conversation about innovation, entrepreneurship, AI, and what it really takes to drive meaningful change inside an insurance agency.One of the things I appreciate most about Carl is that while he's a technologist at heart, he understands that technology alone doesn't solve problems. Process comes first. People come first. Technology simply helps great organizations execute better.Carl's journey is a fascinating one. As a Lebanese immigrant and Stanford-trained computer scientist, he didn't originally set out to build solutions for the insurance industry. In fact, Gaia emerged after lessons learned from a completely different startup venture. What followed was a relentless focus on listening to customers, solving real-world problems, and building tools that help insurance professionals eliminate repetitive work and focus on higher-value activities.In our conversation, we discuss:• Carl's entrepreneurial journey and path into insurance technology• The lessons learned from early startup failures and pivots• Why customer feedback should drive product development• The importance of strong business partnerships and company culture• Why process matters more than technology• Practical strategies for AI adoption inside insurance agencies• How Gaia's browser extension automates repetitive data entry• The power behind Gaia's "super copy" and "super paste" functionality• Change management and gaining team buy-in for new technology• What's next for Gaia and the future of data enrichment in insuranceOne of my favorite takeaways from this conversation is Carl's advice to start small. Too many agencies feel like they need a complete transformation overnight. The reality is that successful AI adoption often starts with one process, one workflow, and one win. Build momentum, create confidence, and then scale from there.If you've been wondering how AI can help your agency become more efficient without disrupting everything you're already doing, this episode is packed with practical insights you can apply immediately.Pull up a chair, grab your favorite beverage, and enjoy my conversation with Carl ZiadeA special thank you to our sponsors for supporting the Insurance Town Podcast:• Canopy Connect, helping agents collect verified insurance information from prospects in minutes.• 1Fort, helping agencies streamline commercial insurance submissions and placement through AI-powered workflows.• MAV, helping agencies scale smarter sales and close more deals with Texting to quality quote and connect prospects with your producersWe appreciate their support and their commitment to helping insurance professionals build better businesses.

In this week's episode, host Daniel Raimi brings in Margaret Walls and Yanjun (Penny) Liao to discuss why homeowners insurance prices and nonrenewals are increasing in the United States—and how insurers, homeowners, and state and federal governments are responding. Walls is a senior fellow at Resources for the Future (RFF), director of RFF's Climate Risk and Resilience Program, and co-host of Resources Radio, while Liao is an RFF fellow. Together, they elaborate on data they shared in the most recent issue of Resources magazine that links areas with previous weather-related property loss to higher premiums and policy nonrenewal rates. As a result, while climate change increases the severity and frequency of extreme weather, many homeowners are left without insurance plans that provide adequate coverage, especially in vulnerable regions such as California and Florida. Walls and Liao analyze why solutions such as “insurance of last resort” plans in the residual market fail to keep up with heightened risk, and where policymakers and communities might look next to support households that are impacted by wildfires, floods, storms, and other disasters across the country. References and recommendations: “Weather Extremes Disrupt Insurance Markets” by Margaret Walls, Yanjun (Penny) Liao, and Emily Joiner; https://www.resources.org/archives/weather-extremes-disrupt-insurance-markets/ “From Risk to Reward: Insurance Discounts for Wildfire Mitigation” by Evan Ludington, Yanjun (Penny) Liao, and Margaret A. Walls; https://www.rff.org/publications/working-papers/from-risk-to-reward-insurance-discounts-for-wildfire-mitigation/ “Property Insurance and Disaster Risk: New Evidence from Mortgage Escrow Data” by Benjamin J. Keys and Philip Mulder; https://www.nber.org/papers/w32579 Insurance for Good; https://www.insuranceforgood.org/ “Listers: A Glimpse Into Extreme Birdwatching” documentary film; https://www.imdb.com/title/tt38023177/ eBird phone app; https://ebird.org/about/ebird-mobile “American Emergency: The Movement to Kill FEMA” podcast series from On the Media; https://www.wnycstudios.org/podcasts/otm/american-emergency-movement-kill-fema Subscribe to stay up to date on podcast episodes, news, and research from Resources for the Future: https://www.rff.org/subscribe/

Ryan and Dana discuss the growing number of Florida homeowners choosing to go without property insurance as costs remain high.See omnystudio.com/listener for privacy information.

Ryan and Dana talk with Tampa Bay 28 reporter Nadeen Yanes about the current state of Florida's property insurance market heading into hurricane season, including premium trends, insurer stability, and ongoing concerns about affordability and coverage availability for homeowners.See omnystudio.com/listener for privacy information.

In today's episode of Insurance Town, Heath sits down with Paul Riemer, CEO of Riemer Insurance Group and Panther Insurance. Paul shares how his agency has grown through a commitment to relationships, community involvement, strategic niche markets, and a willingness to embrace innovation while maintaining a personal touch.As a second-generation insurance professional, Paul discusses the lessons learned from starting at the ground level, building trust with clients, developing strong teams, and navigating today's rapidly changing insurance marketplace.Key Topics Discussed:• Building a successful agency through relationships and community engagement• Opportunities emerging in challenging insurance markets• Growing through niche markets and specialized expertise• Creating a culture that attracts and retains great people• Balancing technology, AI, and personal service• Lessons learned from a family-owned insurance businessEpisode Timeline(0:01 - 1:57) Introduction & Sponsors (2:19 - 4:13) Paul's Introduction & Market Insights (6:04 - 8:01)Personal Background & Family Business (9:33 - 13:02)Challenges & Learning in Insurance (13:52 - 15:21)Agency Growth & Team Dynamics (19:29 - 20:57)Community Engagement & Relationship Building (43:00 - 44:28)Innovation & Maintaining the Personal Touch (47:43 - 49:35)Conclusion & Contact InformationThanks to our Sponsors:1fort AICanopy ConnectMavThe Sassy Happy

In this episode of Insurance Town, I get to interview my good friend Casey Armstrong of Canopy Connect. We dive into the innovative ways Canopy Connect is revolutionizing data collection for insurance agencies. Casey shares insights on how their platform simplifies client interactions, enhances data accuracy, and integrates seamlessly into existing workflows. Join us for an engaging discussion on the future of insurance technology and how agencies can leverage these tools for growth and efficiency..In this episode: Casey shares his journey with Canopy Connect from its inception in 2020 and how agency data collection has evolved.The simplicity of using QR codes and custom referral links to streamline prospect interactions.How Canopy Connect's Trailhead feature offers flexible, choose-your-own-adventure insurance pathways.The real-world impact of instant loss runs and deck pages extracted directly from carriers' systems.The role of AI in automating mundane tasks, freeing agents to focus on trusted advisory.Unique marketing strategies like limo rides and conference appearances to connect with customers creatively.The importance of human oversight in AI solutions to ensure accuracy and trust.Case stories illustrating premium increases through correct coverage and client advocacy.Practical tips for agencies new to Canopy Connect, including the ease of integrating it into current workflows.Casey's heartfelt message on gratitude, technological progress, and the future of insurance. Timestamps: 00:00 - Welcome to Insurance Town & Casey Armstrong intro 00:29 - Canopy Connect: The one-click solution for agencies 00:58 - The benefits of automation and the Trailhead feature 01:26 - AI for insurance: saving time and improving accuracy 02:23 - Exploring innovative marketing strategies and conference fun 03:00 - Casey's background, biking stories, and Northwest Arkansas 07:28 - How Canopy Connect transforms prospect engagement 08:08 - The value of instant carrier data and loss runs 09:39 - Bringing human oversight to AI automation 10:34 - The manual effort saved by AI and data accuracy 12:23 - How deck pages from carriers eliminate errors 15:08 - Commercial accounts insights and loss history access 16:13 - Simplified onboarding for new users of Canopy Connect 16:53 - Embedding Canopy into existing agency workflows 20:16 - Real-world client stories: under-insured homes & premium impacts 24:28 - Trailhead: The flexible, customizable journey paths 28:23 - The speed and efficiency benefits of Canopy Connect 30:34 - Lead tracking and prospect management dashboard 36:37 - Creative marketing: conference limos & branded experiences 38:35 - Heartfelt messages to existing customers and prospects 42:08 - Casey's call to action: harnessing technology for growth & successResources & Links: Canopy Connect - Streamline client data collection and quoting1Fort AI - AI automation for insurance submissions and quotingMAV - Text messaging solutions for prospect qualification Casey Armstrong on LinkedIn Connect with Casey: LinkedIn Email: casey@usecanopy.com Note: This lively and authentic discussion highlights cutting-edge solutions shaping the future of insurance. Whether you're an agent, agency owner, or industry innovator, Casey's insights will inspire your next move—embrace technology, improve efficiency, and grow your business with confidence.

In this week's episode of Insurance Town, I had the privilege of interviewing my friend Ema Roloff of Roloff Consulting. Ema and I dive deep into what it really means to lead in today's digital world, especially in an industry built on relationships, trust, and communication.Ema shares her journey from education into digital sales and consulting, along with the lessons she learned during the COVID era that completely transformed the way she approached content, technology, and leadership. This conversation is packed with practical insights for insurance professionals, business owners, marketers, and anyone trying to navigate change without losing authenticity along the way.We talk about the power of educational content, why relationship-building still wins, how to use AI intentionally, and what it means to become a true digital leader inside your organization.If you've ever struggled with showing up online, wondered how to balance authenticity with innovation, or felt overwhelmed by the pace of change in business today, this episode is for you.Timestamps 00:00 – Introduction and episode overview  07:25 – Overcoming sales challenges through content and education  09:33 – Why relationship-building beats traditional sales tactics  11:45 – Long-term trust development and sales cycles  13:09 – Creating authentic, value-driven content for B2B success  22:06 – Change management and decision fatigue  24:24 – Moving from product-focused to problem-focused content  26:55 – The mindset of serving and educating through social media  31:36 – Balancing authenticity with experimentation and technology  36:31 – Intentional implementation of AI and tech solutions  46:33 – Avoiding hype cycles and focusing on purposeful growth  54:32 – Reflecting on COVID as a catalyst for growth and innovation  59:10 – Ema's current work and how to connect with her And as always, thank you to our amazing sponsors: Canopy Connect  MAV  1Fort AI Be sure to subscribe, leave a review, and share this episode with someone in the insurance industry who could benefit from the conversation.-----------------------------------------------------------------------------------------------------------------------------------------------The Sassy Happy- For all of your corporate gifting needs- contact Mysassyhappy@gmail.com for more information on all things client gifts, employee gifts, or personal gifting to your best friend or favorite person too. :) 

**Start Your Realty Ninja Website** Free Trial: https://www.realtyninja.com/tomBook a call w/Tom for Toronto: https://calendly.com/TomStoreyBook a call w/Steve for Greater Vancouver: https://calendly.com/stevekarrasch** Book your home inspection right now with Carson Dunlop ** https://carsondunlop.com/*** Need Home or Property Insurance? *** Use SQUARE ONE: Tenants, Landlords and Home Owners Save $20 with Square One Insurance using this link: https://www.squareone.ca/thetomstoreyshow?offer_code=TTSSFollow us on Instagram: https://www.instagram.com/thetomstoreyshow/- - - The Canadian real estate market is a complete mess, from pre-sale development sales to homeowners being underwater in houses they paid too much for. In this episode of The Tom Story Show, Steve Karrasch and Tom Storey catch up with Norman Xu of Royal LePage in Toronto, Ontario, to discuss the market and a whole lot more. Connect with Norman:YouTube: https://www.youtube.com/@NuoXu-zw2yo/videosWebsite: https://welcometoyourtorontohome.com/- - -AUDIO PODCAST LINKS:Spotify: https://open.spotify.com/show/7wEEPUUhaC8g2CsIwJetbdApple Podcast: https://podcasts.apple.com/.../the-tom.../id1627632474Amazon: https://music.amazon.ca/.../the-tom-storey-show-with...?TOM STOREYTom's YouTube Channel: https://www.youtube.com/c/TomStorey/videosThe Storey Team, Royal LePage Signature: https://storeyteam.ca/Instagram: https://www.instagram.com/thestoreyteam/FaceBook: https://www.facebook.com/thestoreyteamSTEVE KARRASCHSteve's YouTube Channel: https://www.youtube.com/c/KarraschRealProperties/videosKarrasch Real Properties, Macdonald Realty: https://www.krproperties.ca/Instagram: https://www.instagram.com/karrasch_real_properties/FaceBook: https://www.facebook.com/KarraschRealProperties/Need VIDEO GEAR? Shop Steve's Amazon Store: https://amzn.to/45cIBbUThe opinions expressed herein are solely that of Steve Karrasch PREC and Tom Storey, not Macdonald Realty, Royal LePage Signature, TREB or the FVREB and should not be misconstrued as advice or the basis of an agency relationship whatsoever. Nor should any of this content be considered or used as financial advice. Please consult your professional advisor prior to taking action on any decisions relating to the matters discussed in these videos. This communication is not intended to cause or induce breach of an existing agency agreement.

Gugs Mhlungu is joined by Paul Roelofse, a resident certified financial planner, to explore the importance of household insurance. They unpack how insurers determine the cost of cover, what is included and excluded in a policy, and why homeowners should regularly update their insured amount to reflect current rebuilding costs. The conversation also explores how paying premiums separately can help avoid interest charges, and why it’s important to include additional cover for area-specific risks such as floods, storms, or other natural disasters. Gugs Mhlungu is your weekend companion for thoughtful conversations on lifestyle, health, culture, books, food, and everything happening around 702Land. Thanks for listening. Catch the 702 Weekend Breakfast with Gugs Mhlungu live on 702 every weekend morning from 6 am to 10 am (SA time). Find more from the show and catch-up podcasts on the Primedia+ app https://buff.ly/gk3y0Kj Subscribe to the 702 newsletters for more https://buff.ly/v5mfetc Let’s keep the conversation going online: 702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 See omnystudio.com/listener for privacy information.

In this episode, Jay Wolfberg shares his remarkable journey from a small Connecticut town to leading a $32 million agency in Florida, and discusses his insights on scaling, client relationships, and franchise models in the insurance industry. Whether you're an aspiring agent or an industry veteran, Jay's strategic approach to responsiveness and authenticity offers valuable lessons for growth and success.Timestamps00:00 - Introduction and episode overview 02:24 - Meeting Jay Wolfberg and intro06:17 - The importance of selling on value versus price09:02 - How Jay figured out his agency's unique value proposition 11:37 - Handling commoditized auto coverage and understanding customer needs & growth y to a $32 million book14:40 - The secret to hyper-responsiveness and proactive customer service 18:48 - Creating an effortless, customer-centric experience 22:41 - Building and leading a franchise with WeInsure 37:21 - The structure and benefits of the WeInsure39:00- how to find JAY1Fort: AI for insurance agencies, automating submissions, quoting, and binding to save time and win more commercial PNC.Canopy Connect: The one-click solution for getting deck pages needed to quote prospects.MAV: AI-powered insurance expert managing unlimited leads with friendly text to qualify, quote, and connect prospects to agents.Resources & LinksWeInsure GroupJay Wolfberg's emailConnect with Jay WolfbergLinkedInTwitter

**Start Your Realty Ninja Website** Free Trial: https://www.realtyninja.com/tomBook a call w/Tom for Toronto: https://calendly.com/TomStoreyBook a call w/Steve for Greater Vancouver: https://calendly.com/stevekarrasch** Book your home inspection right now with Carson Dunlop ** https://carsondunlop.com/*** Need Home or Property Insurance? *** Use SQUARE ONE: Tenants, Landlords and Home Owners Save $20 with Square One Insurance using this link: https://www.squareone.ca/thetomstoreyshow?offer_code=TTSSFollow us on Instagram: https://www.instagram.com/thetomstoreyshow/- - - With inflation rearing its ugly head again, it looks like the Bank of Canada will be forced to increase interest rates in 2026. In this week's episode of the Tom Storey Show, Steve Karrasch and Tom Storey discuss the market conditions, proposed tenant pet restrictions in British Columbia, ideas that could bring down housing prices, and of course, interest rates. - - -AUDIO PODCAST LINKS:Spotify: https://open.spotify.com/show/7wEEPUUhaC8g2CsIwJetbdApple Podcast: https://podcasts.apple.com/.../the-tom.../id1627632474Amazon: https://music.amazon.ca/.../the-tom-storey-show-with...?TOM STOREYTom's YouTube Channel: https://www.youtube.com/c/TomStorey/videosThe Storey Team, Royal LePage Signature: https://storeyteam.ca/Instagram: https://www.instagram.com/thestoreyteam/FaceBook: https://www.facebook.com/thestoreyteamSTEVE KARRASCHSteve's YouTube Channel: https://www.youtube.com/c/KarraschRealProperties/videosKarrasch Real Properties, Macdonald Realty: https://www.krproperties.ca/Instagram: https://www.instagram.com/karrasch_real_properties/FaceBook: https://www.facebook.com/KarraschRealProperties/Need VIDEO GEAR? Shop Steve's Amazon Store: https://amzn.to/45cIBbUThe opinions expressed herein are solely that of Steve Karrasch PREC and Tom Storey, not Macdonald Realty, Royal LePage Signature, TREB or the FVREB and should not be misconstrued as advice or the basis of an agency relationship whatsoever. Nor should any of this content be considered or used as financial advice. Please consult your professional advisor prior to taking action on any decisions relating to the matters discussed in these videos. This communication is not intended to cause or induce breach of an existing agency agreement.

**Start Your Realty Ninja Website** Free Trial: https://www.realtyninja.com/tomBook a call w/Tom for Toronto: https://calendly.com/TomStoreyBook a call w/Steve for Greater Vancouver: https://calendly.com/stevekarrasch** Book your home inspection right now with Carson Dunlop ** https://carsondunlop.com/*** Need Home or Property Insurance? *** Use SQUARE ONE: Tenants, Landlords and Home Owners Save $20 with Square One Insurance using this link: https://www.squareone.ca/thetomstoreyshow?offer_code=TTSSFollow us on Instagram: https://www.instagram.com/thetomstoreyshow/- - - The Canadian Spring Market has sprung, sales are happening, but there were no new condo launches in Q1 of 2026 in Toronto. In this week's episode of The Tom Storey Show, Steve Karrasch and Tom Storey discuss the market and are joined by mortgage broker Tom Moffat to discuss mortgage strategies for Canadians in 2026. Connect with Tom:Instagram: https://www.instagram.com/tmoffs/Website:https://tangofinancial.ca/- - -AUDIO PODCAST LINKS:Spotify: https://open.spotify.com/show/7wEEPUUhaC8g2CsIwJetbdApple Podcast: https://podcasts.apple.com/.../the-tom.../id1627632474Amazon: https://music.amazon.ca/.../the-tom-storey-show-with...?TOM STOREYTom's YouTube Channel: https://www.youtube.com/c/TomStorey/videosThe Storey Team, Royal LePage Signature: https://storeyteam.ca/Instagram: https://www.instagram.com/thestoreyteam/FaceBook: https://www.facebook.com/thestoreyteamSTEVE KARRASCHSteve's YouTube Channel: https://www.youtube.com/c/KarraschRealProperties/videosKarrasch Real Properties, Macdonald Realty: https://www.krproperties.ca/Instagram: https://www.instagram.com/karrasch_real_properties/FaceBook: https://www.facebook.com/KarraschRealProperties/Need VIDEO GEAR? Shop Steve's Amazon Store: https://amzn.to/45cIBbUThe opinions expressed herein are solely that of Steve Karrasch PREC and Tom Storey, not Macdonald Realty, Royal LePage Signature, TREB or the FVREB and should not be misconstrued as advice or the basis of an agency relationship whatsoever. Nor should any of this content be considered or used as financial advice. Please consult your professional advisor prior to taking action on any decisions relating to the matters discussed in these videos. This communication is not intended to cause or induce breach of an existing agency agreement.

In this episode, Tyler Brown shares a grounded and practical look at what actually drives success in insurance sales. Drawing from his upbringing and career journey, Tyler explains why authentic listening is still the most underrated skill in the business. He breaks down how emotional connection influences buying decisions, how to ask better questions, and why consistent follow-up separates top producers from everyone else.The conversation also explores how tools like AI, including platforms like Nova Intel, can sharpen sales performance without replacing the human element. If you are looking to improve close rates, build stronger client relationships, and bring more intention into your sales process, this episode offers a straightforward roadmap.A quick thank you to our sponsors who make conversations like this possible: 1Fort, Canopy Connect, and MAV.What You'll Learn: Why listening is more powerful than pitching in today's sales environment  How emotional triggers influence buying decisions  Practical ways to improve your follow-up process  The art of asking deeper, more meaningful questions  How AI can support, not replace, strong sales habits  Why trust is built through honesty and transparency, not pressure Key Takeaways:Tyler makes a strong case that most sales problems are not pipeline problems, they are communication problems. Agents often talk too much, assume too much, and follow up too little.One of the biggest shifts discussed is moving from surface-level conversations to deeper discovery. When you slow down and truly understand what matters to a client, your recommendations become more relevant and your close rate improves naturally.Another important theme is consistency. Follow-up is not complicated, but it does require discipline. The agents who win are the ones who stay in front of prospects in a thoughtful and helpful way.On the technology side, AI is positioned as a tool for refinement. Whether it is helping analyze conversations, suggest better questions, or improve messaging, it gives agents an edge if they are willing to use it.Notable Quotes: “If you listen long enough, people will tell you exactly how to sell to them.”  “People don't buy policies, they buy peace of mind.”  “Follow-up isn't about being pushy, it's about being present.” Canopy Connect If you're still chasing down dec pages and playing email tag with clients, you need to check out Canopy Connect. It's a simple tool that lets your clients securely share their current insurance information in minutes. That means faster quoting, cleaner data, and a much better client experience. It takes friction out of the process, which is something every agency can benefit from.MAV Finding good people is one of the hardest parts of running an agency right now. MAV helps solve that by connecting you with trained, remote insurance professionals who are ready to step in and contribute. Whether you need help with service, sales support, or operations, MAV gives you a way to scale your team without all the traditional hiring headaches.1Fort (1fort.ai) 1Fort is bringing AI into the insurance workflow in a practical way. This isn't about hype, it's about helping agencies move faster and make smarter decisions. From streamlining submissions to improving how you manage data and communication, 1Fort helps you operate more efficiently so you can spend more time where it matters most, building relationships and growing your book.

This Hospitable Town Hall focused on the launch of Align Insurance Services, a new sister company that provides asset protection services, including owner's insurance, entity setup, and property management insurance for short-term rental operators. Other updates included the Model Context Protocol (MCP) integration, new payment schedule features for team management, improvements to the Vrbo integration waitlist, and enhancements to the Direct guest portal for payment history and receipts.

**Start Your Realty Ninja Website** Free Trial: https://www.realtyninja.com/tomBook a call w/Tom for Toronto: https://calendly.com/TomStoreyBook a call w/Steve for Greater Vancouver: https://calendly.com/stevekarrasch** Book your home inspection right now with Carson Dunlop ** https://carsondunlop.com/*** Need Home or Property Insurance? *** Use SQUARE ONE: Tenants, Landlords and Home Owners Save $20 with Square One Insurance using this link: https://www.squareone.ca/thetomstoreyshow?offer_code=TTSSFollow us on Instagram: https://www.instagram.com/thetomstoreyshow/- - - Canada's banking watchdog, OSFI, has just ranked mortgages as the number one risk to the Canadian financial system as half of Canada's mortgages are set to renew this year. In this week's episode of the Tom Storey Show, Steve Karrasch and Tom Storey catch up with James Roffel of Real Broker in Kelowna, British Columbia, to discuss this and much more in the marketplace. Connect with James:YouTube: https://www.youtube.com/@jamesroffel/videos- - -AUDIO PODCAST LINKS:Spotify: https://open.spotify.com/show/7wEEPUUhaC8g2CsIwJetbdApple Podcast: https://podcasts.apple.com/.../the-tom.../id1627632474Amazon: https://music.amazon.ca/.../the-tom-storey-show-with...?TOM STOREYTom's YouTube Channel: https://www.youtube.com/c/TomStorey/videosThe Storey Team, Royal LePage Signature: https://storeyteam.ca/Instagram: https://www.instagram.com/thestoreyteam/FaceBook: https://www.facebook.com/thestoreyteamSTEVE KARRASCHSteve's YouTube Channel: https://www.youtube.com/c/KarraschRealProperties/videosKarrasch Real Properties, Macdonald Realty: https://www.krproperties.ca/Instagram: https://www.instagram.com/karrasch_real_properties/FaceBook: https://www.facebook.com/KarraschRealProperties/Need VIDEO GEAR? Shop Steve's Amazon Store: https://amzn.to/45cIBbUThe opinions expressed herein are solely that of Steve Karrasch PREC and Tom Storey, not Macdonald Realty, Royal LePage Signature, TREB or the FVREB and should not be misconstrued as advice or the basis of an agency relationship whatsoever. Nor should any of this content be considered or used as financial advice. Please consult your professional advisor prior to taking action on any decisions relating to the matters discussed in these videos. This communication is not intended to cause or induce breach of an existing agency agreement.

In this episode of Insurance Town, Kevin Deutsch joins the show to unpack what's really happening in the health insurance space right now. From the growing role of AI to the emergence of ICHRA as a disruptive model, Kevin brings a practical perspective on where the industry is headed and what it means for agents, brokers, and agencies.The conversation digs into how technology is reshaping distribution, why data management is becoming a competitive advantage, and how personalization is moving from buzzword to reality. If you've ever felt like health insurance is overly complex, this episode helps simplify what matters and where to focus.Key Takeaways: Health insurance remains overly complex, but simplification is coming through better technology and data use  AI is only as effective as the data behind it, making data organization critical for agencies  ICHRA is creating new opportunities and challenges for brokers in the benefits space  Commission structures and distribution models are continuing to evolve  Personalization is not a future idea, it is actively shaping how coverage is designed and delivered today  Agencies that understand and adapt to these shifts will be better positioned for long-term growth  00:00 – Introduction 09:02 – Changes in Health Insurance Distribution 12:05 – The Role of Brokers in Health Insurance 15:06 – The Shift in Commission Structures 18:10 – The Impact of ICRA on Health Insurance 24:10 – Future of P&C Agencies in Health Insurance 29:57 – Understanding ICRA and Its Value 32:29 – Adoption of AI in Health Insurance 38:05 – Data Management for AI Utilization 40:26 – Trends in Personalization of Health Insurance 43:21 – Preparing for Personalized Benefits 44:42 – The Rise of Provider Sponsored Health Plans  48:59 – Softheon Mission and ServicesSponsorsCanopy ConnectMav1Fort AI Goli 

**Start Your Realty Ninja Website** Free Trial: https://www.realtyninja.com/tomBook a call w/Tom for Toronto: https://calendly.com/TomStoreyBook a call w/Steve for Greater Vancouver: https://calendly.com/stevekarrasch** Book your home inspection right now with Carson Dunlop ** https://carsondunlop.com/*** Need Home or Property Insurance? *** Use SQUARE ONE: Tenants, Landlords and Home Owners Save $20 with Square One Insurance using this link: https://www.squareone.ca/thetomstoreyshow?offer_code=TTSSFollow us on Instagram: https://www.instagram.com/thetomstoreyshow/- - - We are all pretty confident that AI is about to remove a whole bunch of jobs from realtors and the rest of the real estate industry. But what does it mean for actual home buyers and sellers? In this episode of The Tom Storey Show, Steve Karrasch and Tom Storey speak with an agent heavily invested in the AI space, Sandra Pike of Royal LePage in Halifax to discuss the market, and of course, AI. Connect with SandraWeb: https://thepikegroup.ca/Instagram: https://www.instagram.com/dealsinheels.halifaxrealtor/?hl=enYouTube: https://www.youtube.com/@HalifaxRealEstateSandraPike/videos- - -AUDIO PODCAST LINKS:Spotify: https://open.spotify.com/show/7wEEPUUhaC8g2CsIwJetbdApple Podcast: https://podcasts.apple.com/.../the-tom.../id1627632474Amazon: https://music.amazon.ca/.../the-tom-storey-show-with...?TOM STOREYTom's YouTube Channel: https://www.youtube.com/c/TomStorey/videosThe Storey Team, Royal LePage Signature: https://storeyteam.ca/Instagram: https://www.instagram.com/thestoreyteam/FaceBook: https://www.facebook.com/thestoreyteamSTEVE KARRASCHSteve's YouTube Channel: https://www.youtube.com/c/KarraschRealProperties/videosKarrasch Real Properties, Macdonald Realty: https://www.krproperties.ca/Instagram: https://www.instagram.com/karrasch_real_properties/FaceBook: https://www.facebook.com/KarraschRealProperties/Need VIDEO GEAR? Shop Steve's Amazon Store: https://amzn.to/45cIBbUThe opinions expressed herein are solely that of Steve Karrasch PREC and Tom Storey, not Macdonald Realty, Royal LePage Signature, TREB or the FVREB and should not be misconstrued as advice or the basis of an agency relationship whatsoever. Nor should any of this content be considered or used as financial advice. Please consult your professional advisor prior to taking action on any decisions relating to the matters discussed in these videos. This communication is not intended to cause or induce breach of an existing agency agreement.

In this weeks episode we release more from the Lazy River, Casey Nelson's idea that has been such an amazing addition to the show. I appreciate all of the feedback I have gotten from these, so I will leak a few more out over time!  This clip is a continuation of the part 2, where we get into mental health, and leadership principles etc. sponsored by:Canopy ConnectMAV1Fort AI 

This Week In Insurance Town, we uncover practical insights and inspiring stories with Chelsea Bell Carpenter as she shares her journey through the insurance industry, mental health strategies, and the importance of intentional living to combat burnout. This conversation empowers listeners to redefine success, build confidence, and prioritize well-being amidst today's fast-paced world.Chelsea's diverse insurance career and lessons learnedRecognizing and managing burnout in a hyper-connected societyStrategies for building confidence and resilienceThe importance of boundaries, alone time, and intentional activities Generational shifts in attitudes toward work, health, and life balance Practical tools to reconnect with yourself and reduce stress In this episode You will also hear...  Chelsea's unexpected journey from insurance rookie to industry leaderHow wildfires and claims transformed her understanding of service and empathyThe true definition of burnout and how to identify its symptomsWhy organizations play a role in employee burnout and how individuals can take controlSimple somatic tools to calm your nervous system during stressful momentsThe cultural shift away from "busy as a badge of honor" toward conscious livingTips for carving out quality family time and developing passions outside of workAddressing fears of AI and automation: embracing technology as an allyThe importance of vulnerability and authentic leadership Timestamps00:00 - Welcome to the episode and introduction of Chelsea Bell Carpenter 06:29 - Wildfires, service, and the human side of insurance claims 16:22 - Developing confidence and overcoming fear of failure 21:59 - Managing stress responses in our technology-driven world 24:29 - Building stronger family and personal boundaries 26:42 - The impact of social media and constant connectivity 34:52 - How to distinguish between stress and burnout 37:14 - Strategies for organization, work-life balance, and hobbies 42:13 - The power of solitude and true rest in a busy society 46:42 - Addressing generational differences and future outlooks on burnout 53:33 - Organizational vs individual responsibility for burnout 55:57 - How to work with Chelsea for consulting, speaking, or events Chelsea Bell Carpenter — Connect and explore coaching and speaking servicesChelseaBellCarpenter.com — Website for programs and contactDerek Streep's Comedic Bit — Humorous take on taking breaks Connect with Chelsea Instagram Twitter LinkedIn Final note:Prioritize your health, set boundaries, and reframe what it means to be successful. Remember, taking time for yourself is not a luxury it's a necessity. You are worthy of space, rest, and peace.Sponsors:Canopy Connect MAV1Fort

Floridians deserve lower overall costs of owning a home, not just trading one burden for another.

In this episode of Brief Encounters, Christina Bonanni, Counsel at Clean Energy Counsel interviews Alice C. Hill, the David M. Rubenstein Senior Fellow for Energy and Environment at the Council on Foreign Relations about the growing strain climate change is placing on the insurance market. Alice explains that the increasing frequency and severity of disasters, such as wildfires, floods, and storms, are making it more difficult for insurers to accurately price risk, leading to higher premiums, reduced coverage, or complete withdrawal from high-risk areas. These challenges are reshaping the property insurance landscape and raising fundamental questions about the long-term viability of traditional risk-spreading models. But with heightened awareness comes an opportunity to learn, innovate, and build resilience, starting at the community level and scaling upward, ultimately positioning society to not only respond to climate risks but to shape a more sustainable and prepared future.Please note, the positions and opinions expressed by the speakers are strictly their own, and do not necessarily represent the views of their employers, nor those of the D.C. Bar, its Board of Governors or co-sponsoring Communities and organizations.

 In this episode, Jason Peacock shares invaluable insights from his nearly three-decade career in insurance, emphasizing the importance of relationships, niching, and strategic follow-up. Whether you're just starting out or a seasoned pro, you'll find practical tips on building lasting client and carrier partnerships, navigating industry changes, and avoiding common pitfalls.Key Topics: The evolution of industry technology from paper directories to AI-powered tools The critical role of relationship-building with carriers and clients for long-term success How niching in specific industries can accelerate growth and simplify prospecting The importance of response time and follow-up in maintaining client trust Strategies to identify ideal clients and develop a targeted marketing approach The value of maintaining a well-structured system to prevent deals from falling through the cracks Lessons learned from setbacks, including the importance of asking tough questions early How to leverage existing relationships and reputation to find repeat business The significance of saying “no” to class types or clients that don't align with your goals Practical advice for new producers and agency owners to accelerate their learning curve Timestamps:  02:08 - Industry changes: from directories to digital 07:23 - The evolution of email and accessibility in insurance 12:00 - The irreplaceable value of personal client interactions 13:12 - Building and maintaining strong carrier relationships 15:36 - The importance of niching 27:36 - Niching and client profile optimization 30:41 - After securing clients: how to maintain and expand relationships 35:30 - Going where your best clients are and leveraging environments 40:30 - Systems to prevent follow-up failures and keep deals alive 45:17 - Handling clients outside your niche and collaborative referral networks 50:00 - Mentoring young producers and industry training 53:56 - Closing remarks and appreciation for industry peers SponsorsCanopy Connect Goli Nutrition MAV Insurance AI Connect with Jason Peacock: Website: JasonCPeacock.com LinkedIn: Jason Peacock Twitter: @JasonCPeacock Note: This episode is packed with actionable insights that cut through industry noise—great for agents, carrier reps, and aspiring producers alike.

In this episode, Scott Bursey interviews Eddy DeMars, a third-generation insurance broker, about how real estate investors can leverage insurance as a strategic asset. They discuss industry shifts, risk management, building long-term relationships, and the role of AI in insurance.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

In this weeks episode of Insurance Town, The Mayor Heath Shearon, sits down with Valerie Bowden, founder of Crdle, to discuss the evolving landscape of outsourcing and the unique opportunities Africa presents. Valerie shares her journey from backpacking across Africa to establishing a successful outsourcing company that champions fair wages and ethical practices. Discover how Crdle is changing the game by connecting businesses with talented professionals from the continent. Introduction[03:15] Valerie's JourneyValerie shares her adventurous backpacking trip across Africa How her experiences led to the founding of Cradle[10:45] The Cradle MissionDiscussion on ethical outsourcing and creating sustainable jobs The importance of fair wages and supporting African talent[18:30] Bridging the GapHow Cradle connects African professionals with global businesses Success stories and client experiences[25:00] The Role of AIValerie's insights on AI's impact on virtual assistants How AI tools enhance the capabilities of offshore teams[32:15] Tips for Hiring Offshore TalentValerie's advice for businesses looking to hire from Africa Best practices for onboarding and training virtual assistants[40:00] Closing ThoughtsValerie's vision for the future of outsourcing Final words and how to connect with Valerie and CradleSponsors:Canopy Connect: Revolutionizing the way agencies handle client data with their innovative intake form platform. Learn more at usecanopy.com.MAV- Ditch the call center and Hire Mav. Goli- GoGoli.com/MayorWant to work with Crdle ?want to contact Valerie Bowden

You know that room in grandmas house that was that room that you didn't sit in the furniture, you didnt touch anything? It was just pretty and you gotten threatened every time you went into that room?In this weeks episode, Monica Adwani, CPIA and I talk about that, and tie it into something that makes us cringe in the insurance industry. She also shares her extensive journey through the insurance industry, her insights on client communication, the importance of relationship-building, and how leveraging data and technology can transform agency operations. Discover practical tips on serving diverse communities, embracing AI, and enhancing efficiency to grow your insurance business.We discuss role of client education in building long-term trust. Monica breaks down how taking the time to truly educate clients not only strengthens retention, but positions you as a true advisor, not just a policy seller.And of course, we laugh a lot , we talk about our teenagers , life , Karate, and all kinds of other random topics too!!00:00 Reunion and Reflections03:01 Monica's Journey in Insurance06:01 Understanding the Carrier Perspective08:59 The Importance of Insurance Education12:08 Cultural Sensitivity in Insurance14:58 Effective Communication Strategies18:03 Adapting to Generational Differences18:37 Generational Communication Shifts21:49 Building Trust in Client Relationships24:38 The Role of Agents in a Digital Age27:50 Operational Efficiency in Agencies31:41 Time as the New Currency35:00 Leveraging AI for Better Decision MakingJump in and check it out Sponsored by:Canopy Connect Mav Goli Nutrition

In this episode, Lamar Garrett from Redbird Security delves into the critical importance of agency-specific cybersecurity tailored for insurance businesses. He discusses how proactive hardware and software maintenance can significantly reduce downtime, while the integration of AI streamlines operations and enhances security protocols. Lamar highlights the differences between general IT providers and insurance-specific MSPs, emphasizing the need for compliance with state and federal data regulations. He also shares best practices for integrating new technology, managing shiny objects, and preventing breaches through layered security and cyber awareness training. Additionally, Lamar addresses the impact of legacy hardware on security vulnerabilities and the importance of building strong relationships and trust within the insurance industry, along with strategies to improve communication about cybersecurity to agency owners.Lamar emphasizes that tailored cybersecurity, proactive hardware management, and clear communication are crucial for insurance agencies to protect their data and scale efficiently. His insights highlight that investing in industry-specific IT solutions is not just smart but necessary in today's digital landscape.Timestamps:00:00 - Introduction to Lamar Garrett and Redbird Security06:25 - The importance of insurance-specific IT solutions08:41 - How cybersecurity breaches impact large organizations and why agencies are at risk12:48 - Common misconceptions about insurance cybersecurity needs16:41 - Optimizing agency tech stacks for efficiency and compliance24:23 - Response times and minimizing downtime for agency management systems28:40 - How AI is transforming insurance IT security and operations32:38 - The hidden costs of aging hardware and legacy systems37:40 - Final thoughts on securing agency data and building industry trustResources & Links:Redbird SecurityRedbird Security on LinkedInApplied Epic MSP PartnershipMicrosoft CopilotEZLinks SoftwareCybersecurity Awareness CartoonsBook: "The Art of Cybersecurity" by David S. TanenbaumConnect with Lamar Garrett:LinkedIn - Lamar GarrettRedbird SecuritySponsors:MavCanopy ConnectGOLI

It's another episiode of Insurance town from the Lazy river!! With Ben Morrow, Brenden Corr, Marques Ogden, Jessica, Casey Nelson, Caleb Cramer, etc. Its FunSponsorsCanopy Connect MAVGoli= Go.Goli.com/Mayor

In this episode of Insurance Town, the Mayor sits down with his good friend, Emily Merola. Emily Merola is an executive presence expert, speaker, and founder of The Blazer Society who helps leaders go from overlooked to unmistakable. Through her work in Image + Impact and identity-first leadership, Emily equips leaders to bridge the gap between who they are and how they lead so they communicate with clarity, step into alignment, and own every room they enter. With more than 20 years of executive leadership experience and as a Maxwell Leadership Certified Speaker, Trainer, and Coach, Emily has influenced over 10,000 professionals worldwide through keynotes, retreats, and global leadership forums. She is trusted by organizations and event leaders to open and close high-stakes conversations, and is known for delivering high-energy, high-impact experiences that blend strategic insight with powerful personal transformation. She joins us to day and shares her inspiring journey from the early days of her insurance career to becoming a trusted leader and coach. We explore the importance of authenticity, self-awareness, and faith in building genuine relationships and impactful careers.In this episode:Emily's beginnings in New York City insurance and her rapid rise through different sectorsThe power of self-awareness in discovering your strength zoneHow authenticity and vulnerability foster real relationshipsNavigating confidence challenges and stage frightThe role of faith and core values in decision-makingBuilding a leadership brand that empowers women through The Blazer SocietyThe significance of having a coach and mentors (including John Maxwell) for growthStrategies for overcoming feeling overlooked or stuck in your careerHow inner work and community create resilience in uncertain marketsTimestamps: 00:00 - Welcome and introduction to Emily Morolla 02:08 - Emily's professional background and journey into insurance 04:33 - Early lessons from the insurance industry and career milestones  10:31 - The through line: Trust and relationship-building in insurance 12:20 - Balancing confidence, vulnerability, and industry norms 16:46 - Seasons in career and embracing change 122:28 - Faith as a guiding force in personal and professional life 25:33 - Authentic relationships and maintaining consistency 28:46 - Introducing The Blazer Society and empowering women leaders The motivation behind creating a space for growth and impact 33:21 - The power of personalized branding and leadership identity 36:57 - Overcoming stage fright and building presentation confidence  Resilience, storytelling, and embracing vulnerability 43:20 - Practical steps for those feeling stuck or overlooked and importance of coaching, environment, and community 45:32 - Final reflections and gratitude for genuine connectionResources & Links:The Blazer SocietyContact Emily ISC Group - Women Leaders in InsuranceSponsors of todays show Goli Nutrition Canopy Connect MAV

When you turn a home into a rental, your standard homeowner's policy may not protect you. In this episode, Kathy Fettke talks with Seth Markum of NREIG about the insurance mistakes that can lead to denied claims and major financial loss. They break down landlord vs. homeowner policies, liability limits, flood vs. water damage, named storm coverage, vacancy rules, and how deductibles affect your risk. For investors building portfolios across different states, insurance isn't just paperwork — it's protection for your assets and your income. As a long-time RealWealth partner, NREIG specializes exclusively in rental property insurance, helping investors close costly coverage gaps and protect what they've worked hard to build.

The Future of AI in Marketing & Insurance: Insights with Cameron LaboudiIn this week's episode, the Mayor Heath Shearon sits down with Cameron LiButti of BidView Marketing. These two dive into the transformative power of artificial intelligence in reshaping marketing strategies and customer engagement, particularly within the insurance industry. They explore practical advice and emerging trends, offering listeners insights on how to adapt and thrive in this rapidly evolving landscape. Explore how artificial intelligence is transforming marketing strategies, SEO, and customer engagement, especially within the insurance industry. Cameron Libutti shares practical advice, emerging trends, and how professionals can adapt to this rapidly evolving landscape.Key TopicsThe evolving role of AI commercials in Super Bowl marketing and industry impactsHow AI platforms like ChatGPT, Claude, and Gemini are changing search behaviorsThe importance of local community positioning over broad claimsDifferentiating your business through brand imagery and reviewsThe shift from traditional SEO to AI-focused citations and content strategiesTactical tips for small agencies on landing pages and content structureHow interest graph algorithms influence short-form and long-form contentThe emerging concept of GEO (Generative Engine Optimization) and AI rankingsPractical steps for professionals to optimize their presence in AI-driven searchesThe power of AI in rapid prototyping and business data intelligenceTimestamps00:00 - Welcome and episode overview: AI's impact on marketing and insurance 07:11 - Cameron's journey from engineering to marketing and digital strategy 12:22 - The importance of local community positioning in professional services 14:36 - Creative outreach ideas: giving away cookies to nurture leads 17:13 - How to position yourself as the best in your local market 18:04 - Using imagery and reviews to build trust and credibility 21:24 - The relevance of SEO in an AI-powered search landscape 22:51 - The disruptive influence of generative AI like ChatGPT on traditional search 26:11 - Tracking AI-driven leads and measuring success 28:22 - How local agencies can succeed with traditional SEO 35:41 - Navigating social media algorithms: long vs. short-form content 39:20 - Introduction to GEO: Generative AI engine optimization 40:11 - Understanding AI rankings and data personalization 42:31 - Practical steps for agencies to improve AI visibility  44:45 - Citation strategies across platforms and directories  48:25 - Cameron's AI soapbox: Power, capability, and rapid development in AI tools  53:11 - Closing remarks and contact info for Cameron LibuttiSponsors:Smart Choice Agency NetworkCanopy ConnectMAVConnect with Cameron LibuttiLinkedInTwitterEmail

This week in Insurance town the Mayor sits down with  Sarah Koolhof, a dynamic insurance professional whose journey spans theater, rugby, and underwriting. Discover how embracing discomfort and versatility has shaped her career and passion for relationship-driven insurance work. She has been with Commonwealth Undewriters for a dozen years and not going anywhere any time soon, She loves her team and her clients. I loved this conversation and I think you will too.In this episode:Sarah's unexpected transition from theater major to insurance underwriterHow rugby taught her resilience and the value of teamworkThe importance of building trust in E&S and surplus lines marketsNavigating industry changes over 12 years, especially in ENSStrategies for agency and carrier partnerships rooted in responsivenessInsights on managing industry burnout and maintaining mental healthPractical tips for agents choosing E&S brokers and understanding underwriting authorityThe culture of collaboration and relationship building at Commonwealth UnderwritersTimestamps:00:00 - Welcome and episode overview00:30 - Sarah's background: from theater to insurance02:00 - The role of rugby in building resilience and confidence04:30 - How her diverse experiences shape her industry perspective08:00 - Navigating industry changes and the evolution of E&S markets12:00 - Building trust in surplus lines and the importance of partnerships16:00 - Commonwealth Underwriters: location, services, and company culture20:00 - Response times, setting expectations, and fostering client relationships24:00 - Managing industry burnout and mental health awareness28:00 - Tips for agents on selecting E&S brokers and understanding underwriting terms33:00 - Partnering in the insurance ecosystem and the value of relationships36:00 - Final thoughts: embracing versatility, teamwork, and continuous learningResources & Links:Commonwealth UnderwritersSarah Kulhoff - LinkedInCanopy ConnectMAV Insurance PlatformConnect with Sarah:LinkedInEmail

In this episode, we are doing something a little different. Casey Nelson and I hosted an open call live one day and we called it the lazy river. WE wanted to invite people to "float in and hang out ad float out. Ive provided a few clips here for you guys to check out. WE will release the whole 2 hours some day soon... but for now this clip is about authentic leadership, engaging communication, and innovative work practices that can transform organizations. Whether you're speaking on stage, building relationships, or managing teams remotely, these insights provide practical strategies to lead with confidence.Key Topics:The importance of genuine interactions and how authenticity impacts leadership credibilityStrategies for modularizing content to adapt in dynamic speaking environmentsMemorable name drop stories and their impact on personal brandingTips for effective networking at high-profile events like Bill Gates's houseHow to test and engage audiences during keynote speechesThe role of diversity and gender dynamics in leadership credibilityFuture workplace trends: remote work, flexibility, and the four-day workweekLeveraging your unique strengths and circumstances to attract and retain talentPractical tips for transitioning from traditional to hybrid or virtual formatsTimestamps:00:00 - The value of authentic interactions and sharing personal stories02:24 - Memorable name drops and their role in networking04:41 - Insights from high-profile meet-and-greets and leadership impressions06:03 - Authenticity as a female CEO and gender dynamics in leadership08:28 - The power of candid panel discussions and last-minute updates09:28 - Modularizing content for impactful speaking engagements11:20 - Testing audience engagement in real-time during speeches12:50 - Perspectives on remote work, office culture, and flexibility14:45 - The future of work: four-day weeks and employee well-being16:20 - Strategies for small businesses to compete with large organizations17:13 - Wrapping up with humor and connecting through genuine communicationSPONSORS:Smart ChoiceCanopy ConnectMAV

break down availability and affordability challenges and how they compare to the rest of the Southeast. 2026 MAR President DeShawn Davis and CEO Beth Hansen lead a conversation on types of insurance coverage, rising premiums, legislative efforts, and how Mississippi REALTORS? can better prepare buyers and sellers in an evolving insurance environment. From coastal wind and flood considerations to roof age and buyer preparedness, this discussion delivers insight and perspective REALTORS? can use to better serve their clients.

In this weeks episode,  release my virtual course in Bob Dietrich and Pamela Dunn's virtual program AI in your Business that released this week. Hope you enjoy it. Let me know what you think... Sponsored by:Smart ChoiceCanopy ConnectMAV

When the insurance market gets tough—and it has been in recent years—the entrepreneurs get going. New products, new coverage alternatives and new service bolt-ons are created. Dylan DiMarchi … Read More » The post Guaranteeing Property Insurance Cost appeared first on Insurance Journal TV.

When the insurance market gets tough—and it has been in recent years—the entrepreneurs get going. New products, new coverage alternatives and new service bolt-ons are created. Dylan DiMarchi … Read More » The post Guaranteeing Property Insurance Cost appeared first on Insurance Journal TV.

In this week episode, Heath Shearon and Casey Nelson discuss the importance of standardizing processes in agencies, the impact of AI on business, and the potential societal reset from reducing screen time. They explore the challenges of implementing consistent procedures, the role of AI in modern companies, and the cultural shift towards more face-to-face interactions. The conversation also touches on the hypothetical scenario of shutting down the internet for six months and its potential effects on society. Additionally, they delve into personal anecdotes, the significance of setting goals, and the evolving landscape of the insurance industry.TakeawaysStandardizing processes is crucial for agency efficiency.AI is transforming business operations significantly.Reducing screen time could lead to a societal reset.Consistent procedures help in minimizing wasteful practices.Face-to-face interactions are becoming more valued.The internet shutdown could have profound societal effects.Agencies should focus on their most profitable clients.Building processes should involve employee input.AI tools can be both time-saving and time-consuming.Cultural shifts are moving towards more personal interactions.Setting personal goals can drive professional growth.Understanding industry trends is key to staying competitive.Chapters00:00:00 Introduction and Technical Issues00:01:00 Standardizing Processes in Agencies00:01:55 AI's Impact on Business00:15:55 Cultural Shifts and Screen Time00:20:19 Hypothetical Internet Shutdown00:25:00 Personal Goals and Anecdotes00:30:00 Insurance Industry TrendsSponsors:Smart ChoiceCanopy ConnectMAV

This week in Insurance Town I get to catch up with my old friend, and former colleague, Therese Potter of Envela. We have a fun conversation we get to catch up on what she has been up to all the hats she currently wears, from teaching Tai Chi to selling Insurance and everything in between, and she is able to do all that, because of the culture and technology over at Envela. Check it out, and let me know what ya think...Sponsors:Smart Choice-Go to Smartchoiceagents.com Canopy Connect- Usecanopy.com/heathMAV- Hiremav.comThank you for being a wonderful and loyal citizen of Insurance Town! I love you all! from the bottom of my heart I truly do, and I appreciate your support all these years!! 

In this episode of the Insurance Town Podcast, I sit down with Clint Houke for a wide ranging, high trust conversation to kick off the new year the right way. This is one of those talks that feels like two industry vets standing at the whiteboard, talking honestly about what is working, what is changing, and where the real opportunities are.Clint and I dig into the trends he is seeing across the insurance landscape, especially around MGAs and why they continue to play such a critical role in today's market. We talk about speed, specialization, and why MGAs are not just filling gaps, but actively shaping the future of distribution.From there,  how agencies, MGAs, and carriers can think about AI as a tool to enhance relationships, not replace them. The conversation then turns to Clint's newest chapter and his work with FAIR. We talk about what FAIR is building, why it matters, and how it is creating real opportunity in the insurance space. This is not just another product. It is a business model that opens up meaningful new revenue streams while staying aligned with transparency and customer experience.What stood out most in this conversation is Clint's perspective on timing. The industry is changing fast, but the fundamentals still matter. Relationships. Trust. Doing right by the client. FAIR feels like one of those companies that understands both sides of that equation.If you are an agency owner, producer, MGA leader, or anyone looking to add smart, sustainable growth to your business, this episode is worth your time.Pull up a chair, grab a cup of coffee, and join us in Insurance Town for a conversation about trends, technology, and finding opportunity in a changing market.Welcome back to town.Sponsors:Smart Choice- the Fastest growing agency Network hands downMAV- Ditch the Call center and Hire Mav the AI solution to engaging your clients Canopy Connect - The One Click Solution to getting dec pages you need to quote your clients. 

HAPPY NEW YEAR!! Thank you so much for yet another amazing year in Insurance Town!! This weeks episode is a little different, No Guest. This week i am releasing one of my keynote presentations from a conference I spoke at this year, IIANC, thank you to my friend AUBE KNIGHT and his amazing staff in North Carolina for hosting me and helping me to learn and grow in a big way!! THAT CONFERENCE HAD a major impact on my life personally and Professionally!! This is my keynote, OUT OF SERVICE, I hope you enjoy! SponsorsSmart ChoiceCanopy Connect MAV

In this episode of Insurance Town, the Mayor sits down with Brian Ahearn to unpack the difference between social media influence and true leadership influence, while also sharing a meaningful conversation around faith, family, and the responsibility that comes with leading well. Brian reflects on how becoming a grandfather has reshaped how he thinks about legacy, humility, and the kind of influence that truly matters, both at home and in leadership.The conversation also dives into Brian's new book, Influenced From Above, a business parable that blends leadership principles with faith driven purpose. Together, Brian and the Mayor discuss what it means to be influenced from above in their own lives, leading with empathy, serving others, and aligning values with action. The takeaway is clear: real influence is not about getting people to say yes, but about building trust, relationships, and a legacy that lasts.Key TakeawaysWhy social media influence is not the same as true leadershipHow faith and family shape the way leaders influence othersLessons from Influenced From Above on humility and serviceWhy empathy and trust are the foundation of lasting leadershipSponsorsSmart Choice – The fastest growing agency network hand down, no fees, higher commissions, lower premium thredhholdCanopy Connect – A one click solution to getting dec pages to quote your prospect and now they have intake platofrmMAV – Ditch the call center and hire MAV, the AI powered text messaging agent to qualify, quote& connect your prospects to your producers

What's driving the changes in today's complex property insurance market, and how can we turn challenges into opportunities to better serve customers? Angi Orbann, National Property Lead and Vice President of Property, Personal Insurance, and Dan DiMugno, Assistant Vice President, Risk Management, Personal Insurance, both from Travelers, joined us to examine how the company views evolving market pressures. Learn how Travelers is using innovative solutions and analytics to better assess customer needs and help them protect their home investment. Also get insights into the critical role agents play in helping customers understand their exposure and make informed decisions. Watch the original Wednesdays with Woodward® webinar: https://institute.travelers.com/webinar-series/symposia-series/property-insurance.    --- Visit the Travelers Institute® website: http://travelersinstitute.org/. Join the Travelers Institute® email list: https://travl.rs/488XJZM. Subscribe to the Travelers Institute® Podcast newsletter on LinkedIn: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7328774828839100417.  Connect with Travelers Institute® President Joan Woodward on LinkedIn: https://www.linkedin.com/in/joan-kois-woodward/. 

In this episode of Insurance Town, host Heath Shearon welcomes Van Carlson to discuss the evolution of risk management and the importance of self-insuring for businesses. They explore the 831B tax code, its history, and its application in modern business risk management. Van shares insights from his career in the insurance industry, highlighting the challenges and opportunities in self-insuring and the role of traditional insurance. The conversation also touches on the impact of economic downturns and the need for innovative risk management solutions.TakeawaysVan Carlson emphasizes the importance of self-insuring for businesses.The 831B tax code offers a way to manage business risks effectively.Traditional insurance may not cover all business risks.Economic downturns highlight the need for innovative risk management.Van Carlson shares his journey in the insurance industry.Self-insuring can provide financial stability for businesses.The conversation explores the history and application of the 831B tax code.Van Carlson discusses the challenges of transitioning from traditional insurance.Heath Shearon highlights the role of education in risk management.The episode provides insights into modern business risk management strategies.Sound bites"Self-insuring is the future of business risk management.""The 831B tax code is a game changer.""Traditional insurance doesn't cover all risks.""Economic downturns demand innovative solutions.""Education is key in managing business risks.""Self-insuring provides financial stability.""The 831B code offers unique advantages.""Transitioning from traditional insurance is challenging.""Risk management requires continuous learning.""Modern businesses need modern risk solutions."Chapters00:00:00 Introduction and Sponsorship00:00:00 Van Carlson's Background00:00:00 The 831B Tax Code Explained00:00:00 Challenges in Traditional Insurance00:00:01 Innovative Risk Management Solutions00:00:01 The Future of Business Risk ManagementSponsors:Smart Choice Canopy Connect MAV

In this weeks episode I sit down with Dylan Dimarchi of Eventual to talk about A product that is super cool 

In this engaging conversation, Heath Shearon and Alex Rodov explore the vibrant culture of Toronto, the evolution of technology and quality assurance, and the critical role of testing in the insurance industry. Alex shares his journey from humble beginnings to becoming a leader in the tech space, emphasizing the importance of methodology and the pressures faced in quality assurance. They discuss the challenges of trusting technology, the significance of consumer education, and the future of QA technology, including Alex's new book on testing.TakeawaysGrowing up in Toronto inspired Alex's passion for technology.Quality assurance has evolved significantly over the years.Pressure in QA is a constant, especially in critical industries.Methodology is essential for effective software testing.Consumer education is vital for understanding technology's reliability.The insurance industry heavily relies on quality assurance processes.Alex's book aims to educate consumers about testing.Investing in QA technology is crucial for future advancements.Chapters00:00 Exploring Toronto: A Cultural Hub06:03 The Evolution of Quality Assurance in Tech13:48 The Importance of Methodology in QA22:02 The Role of QA in the Insurance Industry30:12 Investing in the Future of QA TechnologySponsors:Smart Choice- the fastest growing agency network hands down Canopy Connect- your 1 click solution for all things dec pages, intake platforms etc MAV- the AI-powered insurance expert that engages unlimited leads with text messaging 

in this weeks episode I sat down with my good friend Poppy Danker and have a blast talking about this small down agency and how she has just exploded in growth using social media. Yes you heard that right. Its wild to see!! Ive been watching this agency since the beginning from 500 followers to now over 25k followers and viral videos and the whole thing. its so fun. You just gotta hear this one ...sponsored by :Smart Choice Canopy Connect MAV

This week in Insurance Town I sat down with my friend Evan Smith of Mav. We had an incredible conversation about growing your sales with leads and building an inside sales team . We discussed the importance of recognizing that you have to have a vision and a plan before working with leads and not try to scale too quickly We discussed the idea of there is no “bad lead” and what that means. We discover ways to write any lead . The numbers game that is leads and why MAV is THE go to for scaling and growing you business with online leads. Check this one out and hear his three pillars of working with leads successfully. And so much more Sponsors:Smart Choice® the fastest growing agency network hands down and now with 11,000 agencies across the country Canopy Connect -THE one click solution to getting the dec pages you need to quote your prospects and get loss runs and driver lists , and vehicle lists and , and and… check it outActivate to view larger image,

 In this episode of the Insurance Town Podcast, Heath Shearon hosts Christopher Frankland to discuss the intersection of technology and insurance, focusing on AI's impact on the industry. They explore the concept of the 'bionic agent,' the role of AI in transforming insurance processes, and the future of human interaction in a tech-driven world. The conversation also touches on personal anecdotes, the importance of adapting to technological changes, and the potential for AI to enhance customer experiences.Takeaways:AI is transforming the insurance industry by automating processes and enhancing customer experiences.The concept of the 'bionic agent' combines human expertise with AI technology.Adapting to technological changes is crucial for staying relevant in the industry.AI is no longer just a buzzword; it's a fundamental shift in how we work.The insurance industry is fragmented, with varying levels of AI adoption.Human interaction remains essential, even as automation increases.AI can help solve real problems and tackle industry challenges.The future of insurance involves a blend of technology and human touch.AI's role in insurance is evolving, with potential for real-time risk assessment.Education and upskilling are vital for embracing AI in the industry.Sound Bites:AI is transforming insurance.The bionic agent is the future.Adapt to tech changes or fall behind.AI is a fundamental shift.Human interaction is still key.AI solves real industry problems.The future blends tech and human touch.Real-time risk assessment is coming.Education is key for AI adoption.AI is beyond just a buzzword.Chapters:00:00:00 Introduction and Guest Introduction00:00:00 AI's Impact on Insurance00:00:01 The Bionic Agent Concept00:00:02 Adapting to Technological Changes00:00:03 Future of Human Interaction in InsuranceSponsors:Smart Choice Agents Program- the fastest growing agency network hands down. Canopy Connect: Your one click solution for getting everything you need to quote your prospects 

This is an episode recorded at the PIA VADC conference in Virginia Beach with my man Byron Roberts.  It is a fast, on-the-ground conversation about how Openly built for independent agents, why speed still matters, and how data is shifting from rearview mirror to windshield. Quick recapOpenly's origin story is agent-first. Founders Ty Harris and Matt Duffy asked agents what they actually needed, then shipped a three-question quote experience built to find “diamonds in the rough,” not write everything in sight. The company doubled down on listening loops like ACE, its Agency Council of Excellence, to sanity-check product decisions, fix friction fast, and keep writing business during a stubborn hard market. They are rolling into PL Rating in key states to cut keystrokes, and they see the next frontier as forward-looking data that helps carriers price for tomorrow's weather, not yesterday's. Key takeawaysBuilt by and for independent agents, not DTC. Choice and counsel are the strategy. Three inputs to quote, then verify details to bind accurately and quickly. Think seconds, not hours. ACE council gives Openly real-time agent feedback and a promise to report back on changes. Smart underwriting beats growth at any cost. Openly tightens or tweaks instead of pulling out. PL Rating integrations are in motion to reduce double entry and speed comparisons. Data is shifting from historical to predictive. Actuaries need “crystal balls,” not just rearview mirrors. Notable quotes“Tell me I can't, I'll show you I will.” Byron on persistence. “Three questions, name, date of birth, and address. We can get it.” On the quoting thesis. “We're staying open for these agencies. We don't tighten everything down or pull out.” On disciplined appetite. “We used to look at historical data. Now we need crystal balls.” On forward-looking pricing. Sponsor Smart Choice- The fastest growing insurance network, with 10,000 agencies, 11 billion in written premium written its incredibleCanopy Connect- your 1 click solution to getting the deck pages you need to quote your prospects. 

On this episode of the Inner Edison Podcast, host Ed Parcaut sits down with Betsy Pepine—successful real estate broker, entrepreneur, and author—to talk about the lessons hidden behind life's biggest hurdles. Betsy shares her journey of breaking out of family and societal "boxes," pivoting away from a career in medicine to forge her own path in business. The conversation dives deep into facing setbacks, shifting mindsets, and embracing opportunities, from the ever-changing real estate market to the transformative power of AI. Betsy also delves into the inspiration behind her book, “Breaking Boxes: Dismantling the Metaphorical Boxes that Bind Us,” and offers practical wisdom for anyone feeling confined by other people's expectations. Whether you're curious about real estate trends, entrepreneurial pivots, or simply finding the courage to live authentically—this episode is packed with stories and strategies to inspire your next move. Learn more about Betsy Pepine's work and her book at betsypepine.com. For Florida real estate, visit pepinrealty.com. New episodes every week. Subscribe for more stories of innovation, resilience, and entrepreneurial growth! **Contact Ed Parcaut:** -