FinServ Podcast

In this episode, Jamie and Brodrick are joined by Zach Conway and Kelsey McKenna of Seeds Investor to explore why so many advisors hit a wall—and how to break through it.Here's the core issue: advisors say they're client-focused, but when it comes to investment management, they fall back on cookie-cutter portfolios and product-driven conversations. Meanwhile, research shows clients stay loyal because of service, not performance.This episode is a must-listen for founders, advisors, and anyone who wants to build a business rooted in trust, not jargon.Connect with us below!Zach Conway on LinkedInKelsey McKenna on LinkedInSeeds InvestorJamie Hopkins on LinkedIn FinServ Foundation Brodrick Lothringer on LinkedIn PodPonyIf you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

In this episode, Jamie and special co-host Brodrick Lothringer explore how artificial intelligence is reshaping the future of financial advising—with insight from John Connell, Co-founder and CEO of Focal.While many tools promise efficiency, Focal delivers real transformation: AI agents that work across platforms—planning tools, CRMs, and more—to take real action, not just notes. With up to 15 hours saved each week, advisors can grow their client base and focus on the human side of the business.John also explains how Focal is tackling critical concerns around data privacy and compliance through stateless design and enterprise-grade security. We discuss why in-person meetings may actually grow in value, how firms are protecting their proprietary data, and what it takes to stay competitive in an AI-driven landscape.If you're curious about what meaningful AI integration really looks like—or how to future-proof your firm while keeping clients front and center—this conversation is for you.Connect with us below!John Connell on LinkedInFocalJamie Hopkins on LinkedIn FinServ Foundation Brodrick Lothringer on LinkedIn PodPonyIf you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

In this episode, Jamie and special co-host Brodrick Lothringer explore what's really holding financial advisors back—with insight from Brandon McFadden, CWS®, AIF®, MBA , Wealth Director and Vice President at Bryn Mawr Capital Management.While industry events often focus on better prospecting or marketing tactics, Brandon points to something more foundational: most advisors simply don't ask for what they need. From clear communication with clients to directly requesting referrals, success often comes down to asking confidently and specifically.We talk about why communication is the make-or-break skill in financial advising, how to build trust fast, and what it takes to grow a business with intention. If you're thinking about a future in wealth management, or looking to break through a plateau, this conversation is for you.Connect with us below!Brandon McFadden on LinkedInBryn Mawr Trust Capital ManagementJamie Hopkins on LinkedIn FinServ Foundation Brodrick Lothringer on LinkedIn PodPonyIf you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

Regulations are shaking up financial advice, and Dale Brown isn't holding back. As CEO of the Financial Services Institute, he's fighting to keep advice accessible for everyday Americans.In this conversation, Dale breaks down how new rules could disrupt independent advisors, why trust in finance needs rebuilding, and what the future holds for the industry. Connect with us below!Dale Brown on LinkedInFinancial Services InstituteJamie Hopkins on LinkedIn FinServ Foundation Brodrick Lothringer on LinkedIn PodPonyIf you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

Your work doesn't speak for itself—you do. Marketing guru Samantha Russell joins the show to reveal how financial advisors can stand out without feeling overly promotional. From documenting your journey in public to leveraging client questions for content, she shares simple yet powerful strategies for building an authentic personal brand.Learn why personal branding beats company branding, how video content builds trust, and why consistency is key. Connect with us below! Samantha Russell on LinkedInSamantha Russell's websiteJamie Hopkins on LinkedIn FinServ Foundation If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

In this episode, Tyrone Ross shares his journey from juvenile probation officer to leader in finance, exploring the loneliness that can come with leadership and the value of mentors. He talks about building strong teams, the importance of shared goals, and his belief that true success includes health. Tyrone's story shows how purpose, wellness, and teamwork can shape a meaningful career.Connect with us below! Tyrone Ross on LinkedInTurnkey401 FinancialJamie Hopkins on LinkedIn FinServ Foundation If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

This episode shares tips for making a great impression in the first 90 days of a new job. We break down a simple 30-60-90 day plan to help you settle in, learn the company culture, and start making an impact. Along with advice on setting routines and keeping a healthy work-life balance, David shares his story of overcoming challenges in a high-pressure role at the NSA. Whether you're starting a new job or just want to improve your approach, this episode offers practical advice and a few laughs to help you succeed.Connect with us below! David Rhoiney on LinkedInJamie Hopkins on LinkedIn FinServ Foundation If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

In this episode, Emily Binder shares how to negotiate salaries and advance your career with confidence. She offers practical tips from her experience and from Chris Voss's book "Never Split the Difference." We also talk about why changing jobs every few years can boost your earnings and career growth, how to know when it's time to make a move, and the importance of mentors and sponsors at work.We dive into fresh work ideas like working smarter, not harder, and using AI for side projects. Emily's journey of starting two companies from scratch gives a great example of success in the tech world. Join us for valuable insights and get ready for our next episode with Dr. David Rhoiney!Connect with us below! Emily Binder on LinkedInJamie Hopkins on LinkedIn FinServ Foundation If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

How could a single misstep in email etiquette affect your career? This episode dissects the do's and don'ts of effective email communication. Learn the basics like addressing emails correctly, crafting concise subject lines, and professional email addresses. We'll share best practices for managing your inbox, emphasizing timely responses and avoiding unnecessary replies. Discover how to categorize and prioritize emails to navigate your inbox like a pro. We also cover common blunders, like emotional outbursts and misusing 'reply all,' and offer tips on delegating tasks without causing confusion. Connect with us below! David Rhoiney on LinkedInJamie Hopkins on LinkedIn FinServ Foundation If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

What if you could turn your unique heritage and passions into powerful tools for professional success? This week on the FinServ Podcast, we sit down with Bradley Xaltipa, a FinServ fellow who has done just that. Bradley brings a fresh perspective to the financial services industry. He shares how focusing on strengths, not weaknesses, has guided his approach to networking and career moves. In this discussion Bradley highlights the transformative power of non-traditional routes into finance, such as the SIE exam and the pivotal role of organizations like Support to Succeed. He emphasizes the importance of intentional career decisions, networking, and stepping out of comfort zones. We also explore the reciprocal nature of giving and receiving in one's career and the profound impact of active participation in conferences and mentorship. Tune in to discover how Bradley's journey can inspire your own professional path and the importance of living without regrets.Connect with us below! Bradley Xaltipa on LinkedInJamie Hopkins on LinkedIn FinServ Foundation If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

Ready to tackle the rollercoaster of entrepreneurship? In this week's episode, Jamie Hopkins sits down with Bonnie Treichel, the CEO and Founder Partner at Endeavor Law and Endeavor Retirement, for a chat about her journey in entrepreneurship. Fresh from the Broadridge FI360 Advisor Conference, Bonnie shares some of the ups and downs she's faced since launching her business. We dive into the importance of adaptability, solid support, and staying true to yourself in the financial services realm. Bonnie also talks about the power of client feedback, why it's okay not to strive for perfection, and how vital it is to take care of yourself along the way. Plus, as Bonnie gears up to join the FinServ board of directors, we get some fantastic tips and insights for anyone looking to venture into entrepreneurship or simply grow personally and professionally.Connect with us below! Bonnie Treichel on LinkedIn Endeavor Retirement Jamie Hopkins on LinkedIn FinServ Foundation If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

Discover the world of agriculture through the lens of finance with Dr. Craig Lemoine, who joins us to talk shop about the specialized needs of farmers and ranchers. We get into the essential economic contributions of agriculture, and the mission of the Agriculture-Focused Financial Planner (AFFP) program at the University of Illinois, shedding light on the complexities of advising within the farming sector, which is intertwined with illiquid assets, unique tax considerations, and a tradition of generational wealth.Our conversation with Dr. Craig isn't just about nuts and bolts; it's about the heart of financial planning—building relationships that can weather the seasons of life. We get candid about the importance of trust and longevity in advising agricultural communities, as well as provide a peek into the creation of a curriculum that helps financial advisors navigate the intricate landscape of agricultural economics, emphasizing the necessity of tailoring services to this pivotal industry.Connect with Us! Craig Lemoine on LinkedInJamie Hopkins on LinkedIn FinServ Foundation For more information about the AFFP designation at the University of Illinois, visit the website: Agriculture Focused Financial PlanningIf you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

How did a middle-class kid go from watching superhero cartoons  to scaling the heights of Wall Street? Cliff Asness, the quantitative virtuoso behind AQR, pulls back the curtain on his journey from comic book fan to financier. In this episode of the FinServ Podcast, Dr. David and Cliff take us along on their journeys through underachieving adolescence and how tough lessons fostered discipline, resolve and ambition. From academic dilemmas and professional pivots, Dr. David and Cliff highlight the profound impact of mentors, chance, and the decisions we make in the heat of the moment. Whether it's choosing a career path under parental expectations or embracing complex subjects that once seemed insurmountable, this episode is a testament to the unpredictable yet rewarding journey towards career satisfaction.Embracing the 'tight aggressive' poker strategy, we discuss the importance of conviction coupled with humility, two qualities essential for navigating the twists and turns of both a high-stakes game and the unpredictability of the markets. From the fear of failure to the truth about backtesting, this episode offers hard-earned advice for anyone looking to play their cards right in life and investments. Connect with Us! Cliff Asness on LinkedInDr. David Rhoiney on LinkedIn Jamie Hopkins on LinkedIn FinServ Foundation If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

The journey of growth can be nerve-wracking. “Can I do this?” and “Will this work out?” are often asked along the way. But this week, Dr. David Rhoiney is joined by FinServ mentee, Gracelynn Wiest, and her mentor Jess Bost, CFP®, RICP®, AIF®, from Alpha Architect, to discuss drawing support and resources from the community around you, regardless of whether you're a mentor or mentee. From battling imposter syndrome to creating organic growth, Episode 13 of the FinServ Podcast highlights the transformative power of community, especially for financial advisors. Through the lens of Jess and Gracelynn, we delve into the mentor-mentee dynamic that transcends mere industry know-how, encompassing personal triumphs and the kind of growth that textbooks simply can't teach. Connect with Us! Jess Bost on LinkedIn Gracelynn Wiest on LinkedIn Dr. David Rhoiney on LinkedIn Jamie Hopkins on LinkedIn FinServ Foundation If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

Join Jamie Hopkins as we navigate the impact of mentorship within the professional realm. Kellan Brown from FinServ, a virtuoso in sales leadership, joins us alongside Meg Roberts, a University of Colorado senior, to discuss the indelible marks mentorship has left on their lives. Kellan's journey from mentee to mentor reveals a wealth of insights into nurturing talent and building career foundations. Meanwhile, Meg, with her academic background in accounting, finance, and Chinese, shares how her mentorship with Kellan has sculpted her decision-making prowess and spurred her personal evolution.This episode is full of candid anecdotes and reflections, in between banter about spirit animals and credit cards. They wade into the transformative world of mentorship, dissecting its evolution, structure, and lasting impact beyond any formal program's conclusion. The dialogue culminates in celebrating Meg's foray into the world of speaking and podcasting, and Kellan's dedication to fostering the next generation of trailblazers. Whether you're seeking to leave a mark as a mentor or absorb wisdom as a mentee, this episode promises inspiration and practical guidance for your professional and personal journeys.Connect with Us! Jamie Hopkins on LinkedIn FinServ Foundation Kellan BrownMeg Roberts>>FinServ Foundation Website

When talking about relationships, we often focus on the bond created between the client and the professional. However, establishing a strong mentor-mentee relationship in your career is essential for personal and professional growth. This week on “FinServ”, Kate Healy, founder of AdvoKate IQ, LLC, and her mentee, graduate student Valentyna Voloshyna, share their experiences with FinServ's mentorship program and bridging the gap between experience and ambition. Their story underscores the FinServ mentorship program's value, highlighting its role in guiding career paths and enriching lives. This week's candid discussions reveal the adaptability, commitment, and friendship that mentorship nurtures, offering a beacon for current and future generations in financial services.Connect with Us! Kate Kealy on LinkedIn Valentyna Voloshyna on LinkedInJamie Hopkins on LinkedIn FinServ Foundation >>FinServ Foundation Website

Innovation begins when leaders become unwilling to accept the status quo. Pushing the envelope, both professionally and personally, can open previously locked doors. This week, Dr. David Rhoiney and Jamie Hopkins discuss the ideal conditions to foster innovation and the different ways that businesses are differentiating themselves from their competitors. While innovation typically is associated with products, we highlight the importance of process innovation. Mastering your methods can lead to significant efficiency gains and better outcomes. In the next decade, industries like financial planning are waiting to be disrupted. It's just a matter of who is willing to take the lead. Our conversation is more than just business talk; it's about how innovation can transform every aspect of our lives. If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

Today, we sit down with Heather Fortner, the trailblazing CEO of SignatureFD. In an episode that aims to reshape your approach to leadership, Heather shares her invaluable insights into what it takes to lead with excellence. Drawing on the wisdom of icons like Laura Bush and the unexpected lessons from our own children, she reminds us that nurturing a culture of learning is vital in both our personal and professional lives. We discuss the power of coaches as pivotal accountability partners, the finesse of handling "sharp edges" in leadership, and how to steer a rapidly growing team without losing your personal touch.Prepare to elevate your emotional intelligence as we navigate the complex relationship between professional counseling, financial advising, and leadership in this insightful conversation. Heather provides practical strategies for incorporating structured change management into making life transitions as smooth as possible for clients. Furthermore, we dissect the art of delegation, the importance of setting healthy boundaries, and fostering opportunities for team development. Heather Fortner on LinkedInSignatureFD websiteIf you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

Have you ever felt the pressure of a ticking clock while facing a complex problem? That's where the finesse of critical thinking comes into play, a skill that Dr. David Rhoiney and Jamie Hopkins dig into during our conversation. We reveal how preparedness and the ability to pivot are crucial in high-stakes situations. This episode is for those looking to sharpen their strategic acumen, whether extinguishing literal fires or navigating the fiery challenges of the corporate world.If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

Ever found yourself caught in the tangled web of overcommitment, or fumbled with the awkward dance of balancing work, family, and a bit of me-time? Tune in to our latest episode where Jamie and Dr. David wrap their heads around the clock and share a laugh or two along the way. Punctuality and clear communication are more than social niceties; they're the currency in the economy of trust we build with others. In this episode, we uncover the traps of modern distractions (looking at you, smartphones) and dissect how they can lead to a tumble in our social stock. But fear not! We're not just about diagnosing the problems - we're dealing out some tried-and-true prescriptions for keeping your time in check. Learn how I navigate the daily hustle without sacrificing those precious family moments or my peace of mind.If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

Ever wondered how your family's past can shape your understanding and management of wealth? Unveiling the secrets of generational wealth, we had the privilege of having Jacqueline "JaQ" Campbell, CEO and founder of Alexander Legacy Private Wealth Management, on our latest episode. A third-generation entrepreneur, JaQ gave us an enlightening glimpse into her journey in the financial services profession and how it has been instrumental in broadening her understanding of generational wealth. We had a deep conversation exploring the importance of family legacy and the significance of impactful investment.So get ready to discover some new perspectives on the power of generational wealth, and how smart planning today can secure a prosperous future for the generations to come.If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

Ever wondered how building an authentic personal brand could propel your success? In this episode, we dig into the power of authenticity and how being true to oneself is fundamental in creating a potent brand. We also touch upon the ever-changing social media landscape and its influence on personal branding, even unraveling our initial anxieties about exposing our authentic selves through online platforms.If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

In our recent chat, Jamie Hopkins and Dr. David Rhoiney, who are both armed with multiple degrees and an extensive understanding of the financial services industry, we discuss the idea of what it means to be a lifelong learner. They reflect on their own educational journeys and how they've forged our careers, highlighting the essence of continual learning and personal growth. As we navigate the fast-paced world of the financial services industry, the need for continuous learning becomes more apparent. It's not enough to rely solely on degrees or certificates, but the real-life experiences and interactions with clients prove invaluable. We even toy with the idea of starting from the assumption that we are wrong, which encourages us to challenge ourselves further. We also dissect various methods of continuing education in this field, from self-paced online courses to live conferences. It's undeniable that the landscape of work is consistently evolving, and relevant experience is more crucial than ever. We explore how technology has leveled the playing field, allowing the younger generation to compete even in industries traditionally dominated by experience. We also bring to the forefront the impact of social pressures on learning and the importance of being selective and committed to your reading choices. Wrapping up the episode, we touch on the power of networking and provide some candid advice on the importance of gaining work experience before pursuing further education. If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

Ever wondered how a small plastic card can hold such immense power over your financial decisions? On this week's episode of the FinServ Podcast, we take a deep dive into the world of credit cards. From sharing our own stories of grappling with our first credit cards, to the addictive ease of online shopping, we reflect on the insidious trap of overspending. We also spill the beans about the social pressures we've faced to keep up with our peers, and the pitfalls of juggling multiple credit cards. But we're not just here to scare you away from credit cards! We'll also be equipping you with crucial knowledge about credit scores, timely payments and credit limits. Have you ever wondered about the difference between minimum payments and paying off the statement balance? We've got you covered. We're also revealing some tips like linking subscription services to a credit bureau. So tune in, and let's start making sense of the intricate world of credit cards together.If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website

Ever wondered if there's more to networking than just making connections? How about turning those connections into opportunities? In this episode of the FinServ podcast, join hosts Dr. David Rhoiney and Jamie Hopkins as they explore these queries and more, navigating the intricate maze of professional networking. Weaving personal experiences with expert advice, we tread the fine line between networking and asking for favors. An interesting challenge we pose to you is to consider individuals in your network who've tasted immense success. What could you offer them? Networking isn't a one-way street, and it's crucial to show your worth and establish trust before seeking any favors. Join us as we dive deep into the world of networking and building relationships, and together, let's broaden our horizons.If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below. >>FinServ Foundation Website

You've got the degree, but do you have what it takes to land your dream job in the financial sector? Ditch the self-doubt and step outside your comfort zone as hosts Jamie Hopkins and Dr. David Rhoiney share valuable insights and personal anecdotes from their own career transitions.Ever considered applying for a job you're not wholly qualified for? Embrace risk, champion your relevant experience, and remember that a degree does not necessarily equate to job readiness. As we explore our personal narratives, we emphasize the importance of persistence, a hunger for knowledge, and the courage to explore what lies beyond your comfort zone. However, we also acknowledge the limitations of this approach – after all, there's only so far that audacity can take you without the requisite skills and qualifications.So, tune in, tap into Jamie and David's wealth of knowledge, engage in stimulating discussions, and gain a unique perspective on navigating the job market. We can't wait to share this journey with you.If you want more information on the FinServ Foundation, be sure to check out our website by clicking on the link below.>>FinServ Foundation Website