Podcasts about never split

Everything in life is a negotiation.And no one knows this better than Chris Voss, a former FBI hostage negotiator who led many high-risk cases.Chris is the CEO of the Black Swan Group and author of the national bestseller Never Split the Difference, where he weaves lessons from his 24-year career with the FBI into practical strategies that help people negotiate like professionals.In this episode of the Align Podcast, Chris Voss shares powerful tools for navigating high-stakes situations - from tense hostage standoffs to everyday conversations. He reveals the FBI's best techniques for labeling emotions, building trust quickly, and staying calm under pressure.Alongside shocking stories from his career, Chris offers practical strategies anyone can use to navigate conflict, influence others, and create genuine connection.OUR GUESTChris is a former Lead FBI Negotiator and dynamic speaker who debunks the biggest myths of negotiation. Chris engages all groups with captivating stories, insights, useful tips for business and everyday life, and interactive audience participation. Chris has lectured on negotiation at business schools across the country and has been seen on ABC, CBS, CNN, Fox News, and Forbes. Chris's Keynotes are based on his book Never Split The Difference©.CHRIS VOSS

Rebuilding Us: Turning Conflict into Connection Podcast Summary: In this episode of the Human Intimacy Podcast, Dr. Kevin Skinner and MaryAnn Michaelis dive deep into the essential relationship cycle of rupture, repair, responsibility, and rebuilding. Drawing from their personal experiences and clinical work, they explore how every relationship inevitably encounters conflict—not because something is wrong, but because two different people are sharing life together. Dr. Skinner and MaryAnn emphasize that conflict is often not about the surface issue (like toothpaste or hair gel), but rather unmet expectations, unspoken needs, and internal narratives we build over time. Using real-life stories and examples, they explore how couples can move beyond blame and defensiveness by embracing self-awareness, honest communication, and compassion—for themselves and each other. The episode also introduces the powerful concept of the “we problem,” encouraging couples to see relational issues as shared challenges rather than individual failures. Through intentional communication, ownership of feelings, and regular expressions of gratitude, couples can strengthen their bond and build a relationship that thrives—even after betrayal or rupture. Whether you're newly married or have been together for decades, this episode is filled with practical wisdom and hopefor anyone who wants deeper, healthier, more resilient intimacy. Key Concepts Covered: Rupture is inevitable, but repair is a learned skill. What we fight about is often not the real issue—it's unmet expectations or a need to feel heard and valued. True intimacy requires vulnerability, humility, and responsibility. “I” statements are powerful tools for conflict resolution. Shifting from a “you vs. me” to a “we” mindset transforms how couples face challenges. Emotional honesty means recognizing your own triggers before projecting onto your partner. Gratitude and daily appreciation can reignite positive connection. Healing after betrayal demands both partners do their inner work while also working on the relationship. Recommended Resources Mentioned: Books: The Seven Principles for Making Marriage Work by Dr. John Gottman (Four Horsemen of the Apocalypse framework) Never Split the Difference by Chris Voss (Empathy in high-stakes communication) Facing the Shadow by Dr. Patrick Carnes (betrayal and relationship recovery) Courses & Tools: HumanIntimacy.com — Online course: How to Communicate When You Don't Know What to Say (Dr. Kevin Skinner) Reclaim: Healing from Betrayal and Rebuilding Your Life – Podcast and course Therapeutic Concepts Referenced: Gottman's Four Horsemen: Criticism, Contempt, Defensiveness, Stonewalling Positive and Negative Sentiment Override (Dr. John Gottman) “We problems” vs. individual blame Emotional regulation and co-regulation Self-awareness before communication Reflection Questions for Listeners: What's a recurring conflict in your relationship that might be about something deeper than the surface issue? How do you typically respond when you feel misunderstood—and what might a more self-aware response look like? What are three things your partner has done this week that you could show appreciation for?

Anamaria Ungureanu: The Tech Lead Who Nearly Destroyed the Team Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Anamaria describes a seven-member software team that initially seemed engaged but began self-destructing when a senior tech lead refused to embrace transparency and knowledge sharing principles.  The situation escalated when this key team member's four-day absence completely blocked the team's ability to deliver, creating a dangerous single point of failure. Through careful retrospective facilitation and strategic motivation techniques, including offering the specialist new learning opportunities while gradually transferring their legacy knowledge to teammates, Anamaria helped the team overcome knowledge silos and establish sustainable collaboration patterns. Featured Book of the Week: Never Split the Difference by Chris Voss Anamaria recommends “Never Split the Difference” by Chris Voss, a negotiation masterpiece because it taught her essential communication strategies for establishing trust and navigating tense situations. She emphasizes that negotiation is a critical Scrum Master skill, and Voss's techniques help build rapport with stakeholders while managing difficult conversations that arise during team transformations and organizational change initiatives. Self-reflection Question: What knowledge silos exist in your teams, and how might you motivate specialists to share their expertise while providing them with new growth opportunities? [The Scrum Master Toolbox Podcast Recommends]

Maintaining full-scope skills in busy group practice takes more than just surgical expertise; it takes teamwork, vision, and smart systems. In this episode, Dr. Samir Singh and Dr. Alexander Faigen share how they've built a thriving oral and maxillofacial surgery group practice while continuing to perform full-scope procedures. They talk about their career paths, daily workflows, and their collaborative culture. We explore how they've grown their orthognathic surgery caseload, how they coordinate treatments, and run their operating rooms. They also touch on full-mouth rehab cases and the planning that goes into them. As usual, we end with some rapid-fire questions and hear final thoughts from our guests. Whether you're building a group practice or refining your current one, this episode is for you!Key Points From This Episode:Welcoming today's guests, Dr. Samir Singh and Dr. Alexander Faigen. A brief history of our guests' career, their practice, and what their days look like. How they have managed to maintain their full-scope skills in their busy careers. Their relationships with their associates and the incredible camaraderie in the practice. How they've managed to build their orthognathic surgery caseload. Planning and coordinating their treatments and how their operating rooms are run. What their cases look like in the realm of full-mouth rehabilitation. Our guests answer some rapid-fire questions. Links Mentioned in Today's Episode:Dr. Samir Singh on LinkedIn — https://www.linkedin.com/in/samir-singh-dmd-facs-b762b568/ Dr. Samir Singh Email — ssingh@nposa.comDr. Samir Singh on Instagram — https://www.instagram.com/ssingh_dmd_facs/ Dr. Alexander Faigen on LinkedIn — https://www.linkedin.com/in/alexander-faigen-dmd-81647a61/ Dr. Alexander Faigen Email — afaigen@nposa.comDr. Alexander Faigen on Instagram — https://www.instagram.com/pghoms/ North Pittsburgh Oral Surgery — https://www.northpittsburghoralsurgery.com/ North Pittsburgh Oral Surgery on Instagram — https://www.instagram.com/northpittsburghoralsurgery/ North Pittsburgh Oral Surgery on Facebook — https://www.facebook.com/northpittsburghoralsurgery/ Never Split the Difference — https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805 Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/ Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/ Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/Dr. Grant Stucki Email — grantstucki@gmail.comDr. Grant Stucki Phone — 720-441-6059

Join real estate coaches Michael and Stevie Fanning as they tackle the challenging conversations defining success in today's shifted market. Learn proven frameworks to navigate hesitant buyers, low offer standoffs, and seller expectations with confidence.[0:00-3:00] Market Reality CheckCurrent market data: 28% homes sell above asking (vs 53% at peak)Inventory above 1M listings, 51+ days on market7% spread between asking and sales price[3:00-12:00] Scenario 1: Hesitant Buyers - From Paralysis to Permission40% of buyers currently on pauseFramework: Redirect from market timing to life timingKey phrase: "What would need to happen for you to feel confident?"Validation before redirection technique[12:00-22:00] Scenario 2: Low Offer Standoff - Protecting Your SellerCase study: $2.1M listing, $1.9M offer scenarioTactical empathy approach from "Never Split the Difference"Risk/reward framework for decision makingProfessional positioning over people-pleasing[22:00-32:00] Scenario 3: Setting Expectations from Day OneMarket education before property evaluationCMA as credibility builder, not just dataHandling "another agent promised more" objectionsRole-play demonstration of pricing conversations[32:00-37:00] Communication Toolkit & Action ItemsFour core strategies: tactical empathy, calibrated questions, data positioning, permission-based selling30-day challenge for skill development✅ Validate emotions before presenting data - acknowledge feelings first✅ Ask calibrated questions - make clients think rather than leading them✅ Let data be the messenger - position market as decision driver✅ Focus on life timing vs market timing with buyers✅ Use risk/reward framework for seller conversations✅ Build credibility through performance metrics not promises"I can hear the [emotion] in your voice, and it sounds like you feel...""What would need to be true for you to feel confident moving forward?""The market is telling us a story right now...""My commitment isn't to promise the highest price—it's to help you get the best results""Never Split the Difference" by Chris VossWindermere's Present tools (First Offers, Pricing Pond)Weekly Path Call (Thursdays 10:10 AM PST)Windermere Coaching servicesContact: fanning@windermere.com for coaching or podcast ideasRemember: Every difficult conversation is an opportunity to demonstrate your value as a trusted advisor.

AI strategist Adam Gillespie reveals how real estate pros can clone themselves using ChatGPT, automate their marketing, and save time. Learn how agents can dominate with tools like Notebook LM, Gamma App, and prompt mastery.See Full Article(00:00) - Introduction to The REI Agent Podcast(00:06) - Meet Erica and Mattias: Real Estate Meets Holistic Living(00:14) - Erica's Recovery Update and Juggling Family Life(01:05) - Introducing Adam Gillespie: AI Coach and Award Winner(01:44) - Adam's Origin Story: From MySpace Music Hacks to Real Estate(03:25) - The AI Awakening: How ChatGPT Changed Adam's Life(05:08) - Metal Bands, Bots, and Band Breakups: The Unexpected Path to Real Estate(06:34) - AI in Real Estate: From Appraisal Disputes to Legal Email Wins(08:57) - Music Meets Tech: How Mattias Uses AI for Pedals and Emails(10:34) - Creating an AI Clone: The Power of Personalized Automation(12:11) - Scaling Content and SEO with ChatGPT 4.5(13:46) - Notebook LM: The Google Tool That Might Beat ChatGPT(16:50) - Preparing for the Agentic Workflow Future(18:02) - Try It Daily: Making AI Part of Your Life(19:45) - Using AI for Politics, Projects, and Productivity(21:04) - Phone AI and Chatbots: What Works and What's Dead(23:15) - AI-Powered Presentations and Listing Strategies(26:29) - Building Trust with AI: Transparency and Client Excitement(28:20) - Scaling Content Creation with Voice Mode and AI Scripts(30:05) - Using ChatGPT as a Roleplay Coach(32:06) - CRM Automation and AI Drip Campaign Mastery(34:08) - Custom Campaigns Based on DISC Personality Types(35:48) - Final Thoughts: Adam's Mission to Clone You for AI Success(36:36) - Must-Read Books: Buy Back Your Time and Never Split the Difference(37:14) - Where to Find Adam Gillespie OnlineContact Adam GillespieApex Elite AI™adamg303.comLinktreeGo to reiagent.com for more fascinating content to help you reach your holistic success!

İkna kabiliyetinizin sandığınızdan çok daha geliştirilebilir olduğunu biliyor muydunuz?Bu bölümde, eski bir FBI rehine müzakerecisinin gerçek olaylarda test ettiği taktikleri inceliyoruz. Chris Voss'un Never Split the Difference kitabından yola çıkarak, günlük hayatta ister iş görüşmesinde, ister ilişkilerde daha etkili, stratejik ve kendinden emin bir iletişim kurmanın yollarını konuşuyoruz.

Show notes (TRUMP The Art of The Deal detailed book summary) / Free Full Audiobook / PDF & Infographic / IN THIS EPISODE: Trump's The Art of the Deal offers a strategic blueprint for business success by combining bold thinking, calculated risk management, and a game-like approach to professional challenges. TOPICS: negotiation, entrepreneurship, real estate, Risk management, Marketing, business, Trump, deal-making KEY FIGURES: Apple, Elon Musk, Donald Trump, Amazon, Rich Dad Poor Dad, Robert Greene, The 48 Laws of Power, Think and Grow Rich, Chris Voss, The Art of the Deal, Robert Kiyosaki, Never Split the Difference, Roger Fisher, Getting to Yes, Napoleon Hill, Queens, Brooklyn, Atlantic City, Fred Trump, Manhattan, Tony Schwartz, Trump Tower, Grand Central Station, Baron Hilton, Fifth Avenue, Wharton School, Harvard, Grand Hyatt Hotel SUMMARY: Donald Trump's book 'The Art of the Deal' offers 11 strategic principles for successful business negotiations and deal-making. The book, written when Trump was 41, draws from his experiences transforming Manhattan's real estate landscape through projects like Trump Tower and the Grand Hyatt Hotel renovation. Trump emphasizes thinking big, managing risk, and understanding human psychology as key elements of successful deal-making. The Art of The Deal's core strategies include maintaining flexibility in negotiations, gathering direct market intelligence, strategically using media attention, and protecting downside risks while preserving upside potential. Trump advocates for an approach that involves working on multiple deals simultaneously, understanding what motivates people, and never appearing desperate during negotiations. He also stresses the importance of delivering genuine value and maintaining long-term relationships with partners and clients. Beyond practical business advice, Trump presents a philosophical approach to deal-making that views business as an engaging game rather than merely a means of making money in The Art of The Deal. He encourages entrepreneurs to enjoy the process of solving complex problems, maintaining creative energy, and focusing on challenges that others cannot solve. The book ultimately suggests that successful dealmakers combine ambitious thinking with careful risk management, psychological insight, and a commitment to consistently delivering value. KEY QUOTES: • "If you're going to think anyway, you might as well think big." - Donald Trump • "Money was never [my] big motivation except as a way to keep score. The real excitement is playing the game." - Donald Trump • "Protect the downside and the upside will take care of itself." - Donald Trump • "Be good to people who are good to you, but fight back hard when people treat you badly or unfairly." - Donald Trump • "You can create excitement and use promotion effectively, but if you don't deliver the goods, people will eventually catch on." - Donald Trump KEY TAKEAWAYS: • Think big and aim for ambitious goals: Setting larger objectives requires similar effort to small goals but can yield significantly better results and attract more attention • Protect against downside risks while maintaining unlimited upside potential: Smart deal-making involves structuring arrangements that limit potential losses while preserving opportunities for significant gains • Create strategic leverage by maintaining multiple options and avoiding appearing desperate in negotiations: Having alternative opportunities gives you more negotiating power and psychological advantage • Gather market intelligence through direct human interactions rather than relying solely on traditional market research: Personal conversations can reveal nuanced insights about customer preferences and market dynamics • Deliver genuine value consistently: Long-term success depends on actually fulfilling promises and providing real quality, not just creating marketing hype... (Continue here: ⁠Show notes) Learn more about your ad choices. Visit megaphone.fm/adchoices

Are you convinced you know how to build trust and close deals—or could everything you've learned about sales and negotiation be… wrong?  Today's episode of Life After Corporate, is a “Fan Favorite”. Host Deb Boulanger sits down with world-renowned negotiation expert and author of "Never Split the Difference," Chris Voss. What if the secret to sales success isn't pitching or persuading, but mastering the art of emotional intelligence—and knowing exactly what's going on inside your prospect's mind? Chris shares gripping stories from his days as an FBI hostage negotiator and brings actionable advice straight to new entrepreneurs ready to leave their corporate comfort zone.  Are you ready to ditch awkward scripts and create sales conversations that convert with confidence?   Connect with Deb Boulanger To Watch the Show, click HERE For Full Notes, Go to LifeAfterCorporate.com/podcast Connect with Deb on LinkedIn, Instagram, and the private Facebook Group!  Read More about Life After Corporate HERE     Connect with Chris Voss Website: https://www.blackswanltd.com/ Facebook: https://www.facebook.com/ChrisVossNegotiation Instagram: @thefbinegotiator YouTube:  NegotiationMastery - YouTube X (formally Twitter): @fbinegotiator   Masterclass: Chris Voss Teaches The Art of Negotiation (masterclass.com)   Book: Never Split the Difference (Audio) Amazon.com: Never Split the Difference: Negotiating as if Your Life Depended on It (Audible Audio Edition): Chris Voss, Michael Kramer, HarperAudio: Audible Books & Originals   Book: Never Split the Difference (Hard Cover) Never Split the Difference: Negotiating As If Your Life Depended On It: Voss, Chris, Raz, Tahl: 9780062407801: Amazon.com: Books   More Episodes To Enjoy! Go to: LifeAfterCorporate.com/podcast 220.  The #1 Legal Mistake New Entrepreneurs Make — And How to Avoid It" - with Latrice Smith, Esq. 219. Are We Doing Facebook Groups Wrong? Key Lessons on Growing Your Business with Facebook with Tracy Beavers 218.  Attention Alchemy: How to Build a Business That Books Itself   Tweetable Quotes: “What makes people buy from you is your knowledge of what they're facing, which is not your value proposition.”... Chris Voss. “Getting a ‘that's right' out of somebody bonds them to me, makes them more honest and makes them less demanding, which is kind of what every salesperson wants to move the deal forward.”...Chris Voss.   SUBSCRIBE & LEAVE A FIVE-STAR REVIEW and share this podcast to other growing entrepreneurs!  Get weekly tips on how to create more money and meaning doing work you love, and be one of the many growing entrepreneurs in our community. CLICK HERE to join our private Facebook Group!

In yet another insightful episode of the Open Your Eyes podcast, McKay traces the transformative power of knowledge, from the darkness of the 14th century to the modern bookshelf. By exploring key lessons from history and foundational books, he demonstrates how acquiring knowledge remains the ultimate tool for personal growth, effective leadership, and a more fulfilling life.Drawing a stark contrast between a pre-literate world of disease and ignorance and the revolutions that followed, our host credits Johannes Gutenberg's printing press with changing the world. He then distills potent, actionable wisdom from a number of influential books, including practical tactics on negotiation from Never Split the Difference, persuasion from Influence, and marketing from Contagious. The episode also highlights the power of perseverance over talent as detailed in Grit and the necessity of emotional focus in leadership from Daniel Goleman's work, ultimately encouraging listeners to see reading not as a pastime, but as a direct path to empowerment.Main Themes:Knowledge is the ultimate form of power.The spread of information, via the printing press, ended an era of ignorance and sparked global progress.Reading is a direct path to personal and professional growth.Effective negotiation is a process of discovery, not a battle.Understanding human psychology (reciprocity, social proof, providing reasons) is key to influence.Grit and perseverance are often more important than innate talent.Emotional intelligence allows leaders to focus on what truly matters.Marketing should be a generous act of helping others.Top 10 Quotes:"Knowledge has the power to change people, cultures, homes, families, and businesses.""Today a reader, tomorrow a leader.""Negotiation is not an act of battle; it's a process of discovery.""People simply like to have reasons for what they do.""Marketing is the generous act of helping others, not selling others.""When we care, we share.""Grit mattered more than intelligence, leadership, or physical fitness.""Leaders with high emotional intelligence... can suspend emotions or reactions on things that don't matter most.""What kept the population in such poor conditions was the lack of knowledge.""At the foundation of our behavior and beliefs really is the way we see the world and ourselves in it."Show Links:Open Your Eyes with McKay Christensen

About the Guest(s):Charmaine Thaner is a seasoned educator and advocate with over 30 years of experience, who has dedicated her career to supporting families and children with special needs. As a mother to a son with Down syndrome, she blends personal experience with professional expertise to guide parents through the complexities of the Individualized Education Program (IEP) process. Thaner is the founder of the Connecting for Change group, where she coaches parents and offers innovative tools and techniques to empower them in educational advocacy, focusing on creating inclusive environments where every child feels valued and supported.Episode Summary:In this episode of the Think Inclusive Podcast, host Tim Villegas converses with Charmaine Thaner about the intersection of artificial intelligence and inclusive education advocacy. Villegas kicks off the episode with an intriguing twist — using an AI-generated version of his voice to introduce the topic and set the stage for a discussion on how AI can be leveraged as a tool for empowerment in educational advocacy.Thaner shares her journey into using AI tools like ChatGPT, describing how they have revolutionized her approach to helping parents navigate the IEP process. By integrating AI in drafting emails, summarizing meetings, and even crafting legislative communications, Thaner highlights the potential these tools hold for reducing stress and enhancing clarity for parents and educators alike. She discusses the nuanced art of crafting effective prompts and custom GPTs tailored to individual advocacy goals, and how Chris Voss's negotiation techniques inspire more engaging conversations in educational settings. Throughout the episode, Tanner emphasizes the importance of maintaining authentic human connections in advocacy work, even as AI tools enhance efficiency and precision.Complete show notes and transcript: (coming soon)Key Takeaways:-AI in Advocacy: Charmaine Thaner discusses how AI tools like ChatGPT can support parents in writing effective advocacy emails, summarizing meetings, and preparing for educational presentations.-Customized AI Solutions: Thaner introduces the concept of custom GPTs, tailored AI solutions that reflect personal advocacy goals and values, proving invaluable for individualized support.-Negotiation Techniques: Inspired by Chris Voss, Thaner utilizes negotiation strategies to craft more productive and empathetic communications with educators.-AI Beyond Emails: The use of AI extends to legislative advocacy, assisting parents in developing personalized messages to policymakers.-Human Connection: Despite AI's capabilities, Thaner stresses that authentic human interaction remains vital in advocacy efforts.Resources:Find Charmaine here: https://iep.today/CharmaineChris Voss's book: Never Split the Difference: https://amzn.to/4knHSx3AI tools mentioned: ChatGPT, Claude, Poe, and Descript Hosted on Acast. See acast.com/privacy for more information.

This week we talk about negotiations and how they are like teaching. Things that bring us joy this week: Never Split the Difference: Negotiating as if Your Life Depended on It (https://www.goodreads.com/book/show/123857637) by Chris Voss and Tahl Raz Grilling Intro/Outro Music: Notice of Eviction by Legally Blind (https://freemusicarchive.org/music/Legally_Blind)

Special Guest Host Cale Clarke explores the sudden clash between Elon Musk and Donald Trump through the lens of FBI negotiator Chris Voss’s “Never Split the Difference,” shifting focus from political standoffs to the personality dynamics fueling such breakdowns. He weaves in real-world applications, from business deals to family dinners, examining why understanding assertives, analysts, and accommodators determines outcomes in conversations big and small. Even a teenager calling in for job interview advice gets the negotiation gold. Cale talks about the recent falling out between President Trump and Elon Musk (01:35) Three Negotiator Types: https://info.blackswanltd.com/hubfs/Content/3%20Types%20of%20Negotiators.pdf (17:07) Dylan (15-years-old) - I am doing a mock interview soon for a summer internship. Is there a chance this book would help me with that? (44:08)

What if the most intense, life-or-death negotiations in the world held the key to unlocking your everyday success? This episode, prepare to have your mind blown. We're joined by Chris Voss, the former lead international kidnapping negotiator for the FBI and author of the groundbreaking book, Never Split the Difference. Chris takes us deep into his extraordinary journey, from his roots in Iowa to the high-stakes world of hostage negotiation, and how he now empowers professionals like you to achieve more. Get ready to transform the way you approach every conversation, because this isn't just about negotiating a deal – it's about mastering human connection.Check out the full series of "Career Sessions, Career Lessons" podcasts here or visit pathwise.io/podcast/. A full written transcript of this episode is also available at https://pathwise.io/podcasts/chris-voss/.Become a PathWise member today! Join at https://pathwise.io/join-now/

In this episode, we revisit a powerful conversation with Chris Voss, former FBI lead hostage negotiator and bestselling author of Never Split the Difference.In this insightful discussion with Jake and Damian, Chris shares his unique approach to communication, showing how the skills he used in life-or-death negotiations can transform the way we handle everyday conversations. From business meetings to family dynamics, Chris explains why listening more and speaking less can lead to better outcomes in every area of life.Listen in as Chris delivers practical, transformative strategies to help you navigate pressure, connect with others, and negotiate like your life depends on it.

Send us a textFor many, getting into a leadership position is the first step of having ‘made it', with the goal of becoming a leader as a career goal. But what happens when you've gotten to this point?  Where do you go next?  How can you maximize your moment?In this episode, you'll hear from Tami Reiss, a Product Leader Coach, who will offer advice for emerging leaders to make the most of their first leadership role. Tami will also talk about how emerging leaders can realize their long-term goals, ensuring the journey is the one we want to take.Tami's Episode Links:1. LinkedIn: Connect on LinkedIn2. Website: tamireiss.comTami's Recommended Book/Movie/Podcast List:Movies:1. A Bug's Life2. Good Will Hunting3. Forest GumpPodcasts:1. This is Product Management2. Rocketship.fm3. Freakonomics RadioBooks:1. Inspired + Empowered by Marty Cagan2. Never Split the Difference by Chris Voss3. The Night Circus by Erin MorgensternSupport the showTrench Leadership: A Podcast From the Front is humbled to have been named #5 in the Top 20 for Best Canadian Leadership-themed podcasts for 2025. Connect to Trench Leadership:YouTube: https://www.youtube.com/channel/UCYnaqOp1UvqTJhATzcizowATrench Leadership Website: www.trenchleadership.caLinkedIn: https://www.linkedin.com/company/trench-leadership-a-podcast-from-the-front/?viewAsMember=trueAre you looking for a podcast editor/producer? Do you enjoy the quality of the show? The editor of Trench Leadership, Jennifer Lee, is taking new clients. Reach out at https://www.itsalegitbusiness.com. Reviews are the best way for the show to know what is working, what needs improvement, and what to talk about in the future. If you have a topic that you're passionate to hear more about, feel free to reach out at simonk@trenchleadership.ca to connect and share your ideas.

In this episode, Carter sits down with legendary FBI hostage negotiator and the author of Never Split the Difference, Chris Voss to unpack the art of negotiation. From tactical empathy to the power of “no,” learn proven strategies you can use in every deal. Don't miss this masterclass—tune in now and level up your negotiation game In this episode, you'll learn: What is Tactical Empathy. How to Mirror and why it is important. Why “no” is an opportunity. The importance of a Black Swan in negotiation. How much money real estate executives leave on the table because of inadequate negotiating skills. Show Notes Black Swan Group Never Split the Difference Book Recommended Books Antifragile The Black Swan  Plus: Whenever you're ready here are 4 ways Launch can help you with your project: Prepare a Special Tax District Bond Analysis for your Project – If you have a projects in AZ, CA, CO, ID, NC, NM, SC, TX, UT, WA contact  Carter Froelich (ADD MY EMAIL LINK) and have Launch prepare an initial bond analysis for your project. Add Favorable Financing Language to Annexation and/or Development Agreements – Create certainty and flexibility related to your project's infrastructure financing by having Launch professionals prepare handcrafted favorable financing language for inclusion in your Annexation and/or Development Agreement. Perform The RED Analysis™ on your Project – We have developed a unique process at Launch called The RED Analysis™ in which we perform a diagnostic review of your project to determine possible ways to Reduce, Eliminate and Defer infrastructure construction costs in order to enhance project returns. Track Your Reimbursable Costs Utilizing The Launch Reimbursement System™ (“LRS”) – Never lose track of your district eligible reimbursable costs and have Launch manage your district's costs reimbursement tracking, preparation of electronic reimbursement submittal packages and processing of your reimbursement requests with the district, jurisdiction and/or agency. Complimentary Offers for Land to Lots™ ListenersComplimentary Land to Lots book: https://www.launch-mpc.com/offer Complimentary Bond Sizing Analysis:  https://form.jotform.com/231376408765160 Get all the shownotes here Learn more about Launch Development Finance Advisors Connect with Carter Froelich Connect With Launch Development Finance Advisors Carter Froelich – 480-828-9555 / carter@launch-dfa.com Carter Froelich hosts the Land to Lots™ podcast powered by Launch Development Finance Advisors. Carter shares how he and his team help their clients finance infrastructure, reduce costs, and mitigate risks all with the goal of enhancing project profitability.

This week we talk about how to work with teachers who may not want to change in the way that you want them to change. Things that bring us joy this week: Thunderbolts* (https://www.imdb.com/title/tt20969586/) Never Split the Difference:: Negotiating as if Your Life Depended on It (https://www.goodreads.com/book/show/123857637) by Chris Voss Intro/Outro Music: Notice of Eviction by Legally Blind (https://freemusicarchive.org/music/Legally_Blind)

Join Jack Chambers-Ward for a conversation with Greg Finn, co-founder of Cypress North and co-host of ⁨the fantastic Marketing O-Clock and It's New podcasts.The lads discuss what the next five years will look like for PPC Google Ads, SEO, and digital marketing. Greg shares insights on the evolving landscape of AI in search, the growing integration of ads, and the importance of adapting to new trends and technologies. Jack and Greg also discuss how digital marketers should break out of niche silos and pay attention to the broader changes in the industry.We also learn how much Greg loves revenge.Spoiler: It's a lot.Links to follow Greg:

In this episode of Who You Work With Matters, we sit down with Gary Mawson, a seasoned real estate broker, investor, and founder of Jersey Property Group Realty.With over 20 years of experience navigating every kind of market cycle, Gary shares how he’s built a thriving brokerage that does more than sell homes—it helps agents build wealth, master market shifts, and create long-term financial freedom.We cover:Why real estate agents need to think beyond commissionsHow Gary turned lead generation into a scalable recruiting modelThe power of agent mentorship and building a values-driven cultureNegotiation insights inspired by Never Split the DifferenceHis outlook on today's low-inventory market and what's nextWhether you're an agent, broker, investor, or just love real estate, this episode is packed with lessons on leadership, growth, and the kind of mindset that turns careers into legacies.

This episode offers a practical roadmap for leaders aiming to integrate AI while enhancing judgment, collaboration, and decision-making in construction! Luca Dellanna, a management advisor and bestselling author, discusses the real-world applications of artificial intelligence (AI) in the construction industry. Luca emphasizes how AI can streamline operations by reducing errors, minimizing rework, and improving planning efficiency. The discussion explores using general-purpose AI tools like ChatGPT, with Luca advocating their accessibility and value for key personnel involved in project planning and proposal development. Furthermore, Luca delves into AI's role in enhancing clarity, acting as a "sounding board" for ideas, and helping with pre-mortem analysis to anticipate project failures. Luca shares strategies for crafting effective AI prompts, drawing parallels between prompt engineering and team delegation. He also tackles privacy concerns and advises trusting reputable vendors and anonymizing sensitive data. The conversation rounds out with insights on using AI for negotiation prep, meeting summaries, and internal documentation, stressing the importance of human oversight. Looking ahead, Luca underscores the need for companies to future-proof their workforce by developing AI literacy and sharing best practices.    HIGHLIGHTS [02:07] Integrating AI in Construction [04:56] Identifying Key Areas for AI Integration [06:42] Creating Effective AI Prompts  [12:15] Addressing Privacy Concerns with AI  [14:04] Using AI for Pre-Mortem Analysis  [16:52] AI's Role in Replacing Workers vs. Improving Judgment  [23:25] Future-Proofing Workforce with AI Skills  [25:45] AI in Negotiation and Meeting Summaries   KEY TAKEAWAYS Leverage tools like ChatGPT to reduce blind spots and improve clarity in job planning and bid writing. Write detailed prompts with clear goals and success metrics to get more useful AI responses. Ask AI to simulate project failures and identify risks before starting. Use AI to draft meeting notes, then review for accuracy and add key details. Teach staff to prompt effectively and share AI best practices across your company to future-proof your workforce.   RESOURCES: Connect with Luca Dellanna: Luca on X: @DellAnnaLuca LinkedIn: linkedin.com/in/dellannaluca/ Website: luca-dellanna.com/   Mentioned in the episode: The simpler way to get your team to use AI: luca-dellanna.com/posts/ai-faster-adoption Never Split the Difference: amazon.com/Never-Split-Difference-Negotiating-Depended   Restaurant Recommendation: http://lnx.plinetajarin.it/   Resources to Help You Win in Construction

Christian Osgood is a real estate investor, educator, and host of the Multifamily Strategy podcast and YouTube channel. After starting his career in sales and acquiring a few rentals using the Dave Ramsey method, he made a strategic leap into multifamily through creative financing. Today, Christian owns over 300 units, operates a property management company, and helps others achieve financial independence through value-driven, relationship-based investing.     Make sure to download our free guide, 7 Questions Every Apartment Investor Should Ask, here. Key Takeaways: Christian scaled from owning duplexes to 300+ units in under five years by mastering creative finance. He focuses on building authentic relationships with property owners rather than cold prospecting or marketing. His strategy centers on two questions: “How do I buy it?” and “How do I never lose it?” Raising capital becomes simple when you bring a strong deal, a smart structure, and clear alignment with investor interests. JV deals and seller financing often offer more flexibility and alignment than traditional syndications.     Topics: From Dave Ramsey to Real Estate Freedom Started with a goal to retire his wife, transitioned from two duplexes to over 300 units. Emphasized holding properties long-term by ensuring they cash flow from day one. Avoids dependence on future sales for profitability. How a 38-Unit Seller-Financed Deal Changed Everything Acquired a distressed property listed for 12 years by offering a six-month no-payment period. Secured seller financing at 4% with a $300K down payment, raised from new connections. Repaired collections and operations, appraised at $4.1M within 11 months. Used refinance to cash out investors and retain full ownership. Deal, Debt, Equity: A Simple Capital-Raising Framework Christian emphasizes a “deal-first” approach: find the opportunity, secure the financing, then raise the remaining equity. Capital is easier to raise when you're solving problems for both the seller and investor. Transparent communication and downside protection build trust and drive investment. Joint Ventures vs. Syndication Joint ventures allow for more creative structures, faster execution, and clear alignment of roles. Syndication is not wrong—just often unnecessary for small to midsize deals with fewer partners. The Power of Relationships in Real Estate Christian meets with owners weekly for coffee instead of cold calling. His best deals and investor connections come from these low-pressure conversations. Many owners eventually offer to finance their entire portfolios after seeing his track record and integrity. Lessons from a $4.5M “Shiny Object” Mistake Bought a resort early in his journey that didn't align with his strengths or goals. Learned the importance of sticking to your lane and clarifying your business identity.    

We are delighted and honored to welcome the legendary FBI negotiator, Chris Voss, as our guest today. Chris was the head of the hostage negotiations at the FBI, and he significantly changed their negotiation style. He has taught at various business schools and founded the Black Swan Group. He is also an author, having written Never Split the Difference, The Full Fee Agent, and more recently, Empathy and Understanding in Business. Join us to hear Chris's fascinating story and to get his advice and actionable tips to implement in your life and business. Connect with Eric Rozenberg On LinkedIn Facebook Instagram Website Connect with Chris Voss On LinkedIn The Black Swan Group website Books by Chris Voss: Never Split the Difference The Full Fee Agent Empathy and Understanding In Business

In Chris Voss' book "Never Split the Difference: Negotiating As If Your Life Depended on It", one major point made is that a high-stakes conversation is never just about the words being said. Much more, it's about hearing the emotional state of the other person and really listening to what they have to say and what they need from you. How does this compare to your model for debriefing after a critical event? Do we sometimes have to negotiate that there is even learning to be had from a bad experience? Join the CMS Book Club for a thorough discussion as well as a case walkthrough of deep listening and mirroring in an admissions conversation in a pediatric ER during winter respiratory disease season. With Roxane Gardner, Jeff Cooper, Lia Cruz, Grace Ng, and Fernando Salvetti.

Have you ever read a book that changed the way you see the world? Today’s power podcast episode is a quick dive into five books that have had a significant impact on me. Now, let me be clear, these aren’t my absolute top five books of all time because, honestly, that would be impossible to choose. Instead, these are five books that, for different reasons, have truly shaped me as an entrepreneur, a woman, a mother, and a wife. Each of these books has influenced my mindset, my approach to business, and even my daily life. Some have given me the tools to grow professionally, while others have provided personal insights that have been game-changers. My hope in sharing them with you today is that maybe one of these will resonate with you, inspire you, or even change your life in ways you never expected. So, as you listen, think about your own journey. Is there a book that has completely shifted your perspective? If not, maybe one of these five will be the one that sparks something new in you. Let’s dive in! We’ll be talking about: ➡ [0:00] Introduction ➡ [01:13] It’s hard to find time sometimes ➡ [03:23] Allocate a bit of time ➡ [04:51] Book 1: Go for No ➡ [06:22] Book 2: Surrounded by Idiots ➡ [07:27] Book 3: How to Listen ➡ [09:13] Book 4: Breath ➡ [11:31] Book 5: Never Split the Difference ➡ [13:40] A quick recap ➡ [13:58] Final Thoughts Resources: Books: Go for No by Andrea Waltz: https://bit.ly/4iJumm5 Surrounded by Idiots by Thomas Erikson: https://bit.ly/3XIYpSM How to Listen by Oscar Trimboli: https://bit.ly/4kKG7uh Breath by James Nestor: https://bit.ly/41LJRDa Never Split the Difference: https://bit.ly/4iKqaCy Previous Episode: Andrea Waltz: https://youtu.be/tdCz3gOpdOE Oscar Trimboli: https://youtu.be/LR0zyomr3q0 Are you ready to keep growing? Learn more about joining the Auxano Family - https://go.auxano.global/welcome Connect with Direct Selling Accelerator: ➡ Visit our website: https://www.auxano.global/ ➡ Subscribe to YouTube: https://www.youtube.com/c/DirectSellingAccelerator ➡ Follow us on Instagram: https://www.instagram.com/auxanomarketing/ ➡ Sam Hind’s Instagram: https://instagram.com/samhinddigitalcoach ➡ Follow us on Facebook: https://www.facebook.com/auxanomarketing/ ➡ Email us: community_manager@auxano.global If you have any podcast suggestions or things you’d like to learn about specifically, please send us an email at the address above. And if you liked this episode, please don’t forget to subscribe, tune in, and share this podcast. Are you ready to join the Auxano Family to get live weekly training, support and the latest proven posting strategies to get leads and sales right now - find out more here: https://go.auxano.globalSee omnystudio.com/listener for privacy information.

Send us a textYou know the old saying, Opinions are like assholes, everybody has one. And of course, if you have an opinion you gotta share that with as many people as possible, it's the law.Now that might sound somewhat hypocritically coming from the host of a podcast that is based solely upon sharing our opinions, but you know what, I'm gonna own that shit.We love to talk about our favorite hobby and of course that means sharing on thoughts, ideas, and opinions. We try to make sure they come from our own experiences and we typically like to throw out the caveat that these things work for us, but might not work for you. We like to think that our ideas and advice are pretty good, but we recognize that we can be a little bias.Over the years we have gotten some terrible advice. My favorite bad advice came from my drivers ed instructor. He was a bit of a comedian so I am pretty sure he didn't mean it, but I distinctly remember him saying that driving a car was like dodgeball. Make sure you hit them before they hit you.And, at the end of the day, that advice is just as bad as some of these other gems we have gotten from those well-meaning, or not so well-meaning friends and self-proclaimed gurus of roleplaying.In this episode Mike, Christina, and I are going to talk about that bad GM Advice. We are calling this episode Never Split the Party and Other Terrible GM Advice.I lead with Never Split the Party because that was the one that I was told over and over again, but as soon as I started running my own games, I realized that splitting the party could not only be good, but resulted in some of my most memorable gaming experiences. So, my entire roleplaying style revolves around defying this one simple piece of what I consider bad advice.Christina, Do you have an example of bad advice that really defines your roleplaying style?

Ever walked into a conversation and felt like you were on the losing end before it even started? Whether it's a tough negotiation, a disagreement at home, or just trying to get someone to see your side, there's a right and wrong way to do it—and Chris Voss is the guy to teach it. I've been a fan of Chris's work for a long time, and getting to sit down with him was a masterclass in negotiation, tactical empathy, and human connection. Chris is a former FBI hostage negotiator, the author of Never Split the Difference, and the CEO of The Black Swan Group. His negotiation tactics aren't just for high-stakes situations—they work everywhere. And in this episode, he breaks it all down for us. Buy Chris's book, Never Split the Difference: Negotiating As If Your Life Depended On It This episode is sponsored by Cozy Earth. Upgrade Your Every Day. Get 40% off at cozyearth.com/jefferson or use code JEFFERSON at check out. Listeners will get an additional 5% off for orders placed March 14-16 in celebration of World Sleep Week using my code JEFFERSON. Relationships come with questions, therapy comes with answers. Find them with my sponsor BetterHelp. Click https://betterhelp.com/jeffersonfisher for a discount on your first month of therapy. Like what you hear? Don't forget to subscribe and leave a 5-star review! Order my new book, The Next Conversation, today!  Suggest a topic or ask a question for me to answer on the show!  Want a FREE communication tip each week? Click here to join my newsletter.  Join My School of Communication Watch my podcast on YouTube  Follow me on Instagram  Follow me on TikTok Follow me on LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices

Merrill Lutsky is the cofounder and CEO of Graphite, an AI-powered code reviewer that's used by tens of thousands of users. They are backed by amazing investors including Andreessen Horowitz.Merrill's favorite book: Never Split the Difference (Author: Chris Voss)(00:01) Introduction(00:06) Teaching AI to Understand Code(02:40) AI-Assisted Code Generation and Code Review(06:20) Current Landscape of AI-Assisted Code Review(09:04) Motivation Behind Launching Graphite(16:52) Landing the First Paying Users and Early Learnings(21:42) Growth Experiments: Wins and Misses(26:27) Current Scale of Graphite(29:12) Tech Stack Behind Graphite(33:12) Future of AI-Assisted Coding and Graphite's Role(35:37) Rapid Fire Round--------Where to find Merrill Lutsky: LinkedIn: https://www.linkedin.com/in/merrill-lutsky/--------Where to find Prateek Joshi: Newsletter: https://prateekjoshi.substack.com Website: https://prateekj.com LinkedIn: https://www.linkedin.com/in/prateek-joshi-91047b19 X: https://x.com/prateekvjoshi 

Want to master the art of real estate negotiation? In this episode, Gino Barbaro, co-founder of Jake & Gino, shares the SPY negotiation technique that has helped close millions in real estate deals. Whether you're an investor, entrepreneur, or just looking to sharpen your skills, this episode will give you actionable strategies to win deals and create lasting business relationships.In This Episode, You'll Learn:The SPY Technique (Seller, Property, You) – A game-changer for real estate dealsWhy an abundance mindset beats scarcity in negotiationsThe Chris Voss negotiation tactics you should be usingReal-life negotiation stories that turned deals into successThe difference between positional bargaining vs. principled negotiationHow to uncover seller pain points and craft the perfect offerNew Book Release:Gino's latest book, "Happy Money, Happy Family, Happy Legacy," is available for free this week on Amazon. Get your copy, leave a review, and email gino@jakeandgino.com with your review screenshot and address to receive a free hardcover copy.Must-Read Book Recommendation:Want to level up your negotiation skills? Chris Voss' "Never Split the Difference" is a must-read. If you'd like Gino's book notes, email gino@jakeandgino.com and he'll send them your way. We're here to help create multifamily entrepreneurs... Here's how: Brand New? Start Here: https://jakeandgino.mykajabi.com/free-wheelbarrowprofits Want To Get Into Multifamily Real Estate Or Scale Your Current Portfolio Faster? Apply to join our PREMIER MULTIFAMILY INVESTING COMMUNITY & MENTORSHIP PROGRAM. (*Note: Our community is not for beginner investors)

This episode is about Managing Difficult Conversations Maximizing Employee ROINatasha Hawker is co-founder of Employee Matters, your in-house HR and recruitment experts coming in and out of your business as and when you need them. A finalist in the Australian 2023 Telstra Best of Business Awards, Natasha Hawker is author of From Fire to Hire, Managing the Employee Life Cycle, Higher, manage, Wellbeing and exit. [2:09] Praise for the book, highlighting its universal principles for managers. [2:27] Feedback suggests the book is conversational and practical, designed to be a go-to resource for managers. [2:50] Introduction to the topic of difficult conversations in management and key questions managers should ask themselves. [3:10] Importance of normalizing feedback in everyday business to prevent difficult conversations from escalating. [3:43] Discussion on the importance of having regular one-on-ones with employees to facilitate open communication. [3:57] Approach to daily huddles and how they improve accountability, communication, and listening skills, especially in remote teams. [5:55] Exploration of why managers avoid difficult conversations, highlighting the lack of formal training for managers on handling performance discussions. [6:12] Three key areas managers need to improve: hiring better, managing better, and exiting better. Structured feedback can prevent performance issues from escalating. [7:19] Reflection on personal experiences of avoiding feedback, explaining how unaddressed small issues can snowball over time. [8:08] Shift in business—introducing private one-on-ones to create a space for open conversations before issues arise. [8:40] Importance of vulnerability in leadership, encouraging managers to seek feedback from their teams. [9:50] Challenge of employees reacting emotionally to feedback, with de-escalation techniques from Never Split the Difference by Chris Voss. [11:29] Advice on acknowledging emotions during difficult conversations and using pauses to allow employees to express their feelings. [12:19] Role of social sensitivity in effective teams—reading nonverbal cues and responding appropriately. [12:46] Recommendation to prepare employees for tough feedback conversations by framing them as growth opportunities. [13:48] Suggestion for a direct approach to sharing feedback, allowing employees to correct assumptions and engage in open dialogue. [14:10] Introduction to the topic of exit interviews, explaining their value in identifying trends, retention risks, and leadership challenges. [15:09] Concept of stay interviews—proactively engaging employees to understand what would keep them in the company. [16:17] Exploration of the benefits of an alumni program and how staying connected with former employees can lead to new business opportunities. [17:09] Shift in discussion to onboarding, explaining how poor onboarding increases turnover, emphasizing the need for structured induction programs. [19:35] Discussion on the importance of leadership in encouraging employee growth, advocating for managers to develop their teams rather than hoarding knowledge. [20:38] Identification of a critical gap—many businesses underutilize their management teams, missing opportunities to increase productivity and profitability. [21:30] Information on how Employee Matters helps small to medium businesses with HR and recruitment, emphasizing that strong HR practices provide a competitive advantage. [21:43] Contact Employee Matters at employeematters.com.au to learn more about their HR and recruitment services. Learn more about your ad choices. Visit megaphone.fm/adchoices

We don't think you are ready for this episode!!Well, Gogo sits down with the one and only CHRIS VOSS, the FBI's former lead hostage negotiator and the author of “Never Split the Difference: Negotiating As If Your Life Depended On It”. Whether you're negotiating with your kids over snacks or closing million-dollar deals, the strategies Chris shares can turn the toughest conversations into your biggest wins. Gogo dives deep into the world of labeling, mirroring, and decoding body language, all while facing her own biggest challenge—empathy. Despite her hesitation, she's on a mission to learn why empathy is the secret weapon in every negotiation, even if it gives her the "weebie jeebies".With insights from Chris's masterclass and books, this episode promises to be an amazing ride full of powerful takeaways. From everyday life to high-stakes business deals, the techniques you'll learn can transform how you approach any negotiation!GoGet'em with Gogo: Gogo Bethke InstagramGogopeneur InstagramGogopreneur WebsiteGoGet'em Community Listen to Gogopreneur onAmazonSpotifyAppleYoutubeRoku (Your Home Tv)

Why you should listenLearn why your website should be the central hub of your marketing efforts and how it can convert visitors into leads and sales.Discover five essential design principles that can transform your website into a powerful marketing tool.Gain access to a valuable quiz to review and improve your website, helping you identify gaps and opportunities.Do you have a website that you're embarrassed to show off? You're not alone. Many tech consultants feel "website shame," and it can significantly impact your business. In this episode, I chat with Greg Merrilees, founder of Studio1 Design, about the importance of having a well-designed website as the hub of your marketing strategy. We discuss why your website matters, key design principles to follow, and how to assess your current site for improvements.About Greg MerrileesGreg Merrilees is the Founder & Director of Studio1Design.com, a world-leading website design, and branding agency based in Australia with 28 people who are passionate about designing really, really, good-looking websites that convert cold visitors into hot leads and sales for their clients. Resources and LinksStudio1design.comGreg's LinkedIn profileDiscover how to convert more of your website's visitors into hot leads: Take the Quiz now!Never Split the Difference by Chris VossBuilt to Sell by John WarrillowPrevious episode: 587 - The Painful Truth About Ignoring Business Warning SignsCheck out more episodes of The Paul Higgins ShowSubscribe to our YouTube channel: @PaulHigginsMentoringThe Tech Consultant's RoadmapJoin our newsletterJoin the Tech CollectiveSuggested resources

Stop asking ‘how are you doing?'How often do you start a conversation with "How are you doing?" without truly caring about the answer? What if there were better ways to start a conversation that would lead to more meaningful interactions? In this episode, I delve into why this question often falls flat and suggest alternative approaches to improve your engagement with clients. Discover how asking more thoughtful questions can enhance your connections and improve your business interactions.Listen to this new 6-minute episode for tips on asking better questions that truly matter and create meaningful conversations.Episode Summary: In this episode of the Wedding Business Solutions podcast, I delve into why the common question, "How are you doing?" often falls flat in professional interactions. Drawing inspiration from telemarketer calls and Chris Voss's book "Never Split the Difference," I explain how this question usually lacks genuine care and serves no purpose. Instead, I suggest more meaningful alternatives like asking, "What's new and exciting for you?" or "What do you love about what you do?" These questions can foster deeper connections and more productive conversations. Join me as I share practical tips to improve your communication skills and make your interactions more impactful.If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com  View the full transcript on Alan's site: https://alanberg.com/blog/Learn how to be more inclusive with your marketing at the Inclusive Wedding Summit, January 22, 2025, attend in-person or virutually. Use the coupon code AB50 to save $50 off your tickets at www.InclusiveWeddingSummit.com I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks. Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site: Apple Podcast: http://bit.ly/weddingbusinesssolutions YouTube: www.WeddingBusinessSolutionsPodcast.tv Spotify: https://spoti.fi/3sGsuB8 Stitcher: http://bit.ly/wbsstitcher Google Podcast: http://bit.ly/wbsgoogle iHeart Radio: https://ihr.fm/31C9Mic Pandora: http://bit.ly/wbspandora ©2025 Wedding Business Solutions LLC & AlanBerg.com

Unlock the secrets to enriching your life through the power of relationships and self-belief. This episode is part 2 of the incredible episode with Barry Nicolaou, an expert in organizational cultural synergy and personal growth. Tune in for a journey to enhance personal growth by tapping into the potential of every connection, whether it's with a loved one or your local plumber. Discover how embracing challenges fosters resilience, and learn the art of balancing personal growth with stability in your closest relationships. Through shared sacrifices and communication, Barry shows you how to bridge gaps and strengthen partnerships, making every interaction an opportunity for transformation.Get ready to manifest your dreams without spending a dime, as Barry introduces you to a revolutionary six-step approach to achieving your desires. You'll redefine what you believe you're worthy of and learn to embrace new realities. With insights from Chris Voss's "Never Split the Difference," Barry and Alison explore negotiation techniques that empower you to maintain control and influence outcomes. Whether you're negotiating in real estate or everyday life, these strategies will equip you to create the life you truly desire. Join in as we shift perceptions, learn from failures, and transform aspirations into achievements.Key highlights:Navigating Relationships for Personal GrowthManifesting Your Desires With BeliefMastering Negotiation Tactics in Real EstateConnect with Barry Nicolaou:Website: barrynicolaou.comInstagram: @barrynicolaouConnect with Alison:Instagram: @alisonanswers | @lagercounselingWebsite: LagerCounseling.comYouTube: Alison AnswersFacebook: Alison Lager Lcsw CasacPurchase Alison's book: “The Wake Up Call”Alison Answers Facebook Group: Join HEREWomen of Excellence FB group: Join HERE

This week, I'm thrilled to welcome Paul Wheat, a dedicated 55-year-old triathlete who exemplifies what it means to be a High Performance Human. For Paul, high performance transcends athletic excellence; it encompasses all aspects of life, including sleep, nutrition, exercise, relationships, and mental health. The beauty of this journey is that you don't need to be a top-tier athlete to excel in these areas. Paul's transformative journey began in 2020 when he joined my SWAT Inner Circle after experimenting with a complimentary 12-week plan amid the COVID pandemic. The structured approach not only challenged him but also revealed the vital connections between fitness, nutrition, sleep, and work habits. Like many, Paul was once caught in the cycle of stress and fatigue from constant travel as a manager. However, he took proactive steps by applying training principles from SWAT, incorporating the 80:20 Pareto principle, and catalyzing a substantial transformation in both his personal life and professional environment. One of Paul's standout achievements has been the establishment of a workplace culture that encourages his team to maintain a healthy work-life balance, limiting work to eight hours a day. This impactful change has led to enhanced productivity and notably reduced staff turnover. Over the past five years, Paul has made impressive strides in his athletic performance, significantly improving his 70.3 Ironman time by 75 minutes—down from 6:45 to 5:30. Additionally, he has shed 19 kg, proudly stating that he achieved this by “cleaning up what I eat, understanding that processed foods aren't real food, and being more active.” If you're inspired to embark on a lifestyle transformation in 2025, Paul's journey is sure to motivate you! In this episode, we'll explore: The lifestyle changes Paul implemented and their impact on his health. How these changes elevated his triathlon performance. The process of integrating healthy habits within his work team. The positive effects of these workplace changes on overall performance. Paul's top three pieces of advice for anyone looking to start a similar journey. Join us for an enlightening conversation that could kickstart your own path to high performance! Paul doesn't do social media so you can't follow him but if you'd like to get a feel for how he has upped his game he recommends the following books: Ultra-Processed People:The Definitive #1 Bestseller You Need to Understand Ultra-Processed Food by Chris can Tulleken. Never Split the Difference: Negotiating as if Your Life Depended on It by Chris Voss.   He also loves to listen to THIS podcast Things People Do with Joe Marler ***Join our SWAT/High Performance Human tribe using this link, with a happiness guarantee! You can watch a brief video about the group by going to our website here, and join our SWAT High Performance Human tribe here. You can find all of my social media links HERE: You'll also find some really great content on my Instagram and YouTube! Instagram  YouTube   **To get a free copy of my personal daily mobility routine, please click HERE** **To download your FREE infographic ‘7 steps to swimming faster', please click HERE  Sign up for Simon's weekly newsletter Sign up for Beth's weekly newsletter To contact Beth regarding Life Coaching, please visit her website at BethanyWardLifeCoaching.uk. If you would like to help offset the cost of our podcast production, we would be so grateful. Please click here to support the HPH podcast. Thank you! Visit Simon's website for more information about his coaching programmes.  For any questions please email Beth@TheTriathlonCoach.com.

Join us for an insightful episode on negotiations featuring Chris Voss, former FBI hostage negotiator and author of "Never Split the Difference." Chris shares groundbreaking negotiation strategies and teaches at Georgetown University's McDonough School of Business and USC's Marshall School of Business, shaping future leaders in their MBA programs. Hosted by David Hill, a 36-year sales expert, coach, and author with a proven track record of transforming sales teams and boosting performance. David specializes in cutting-edge sales strategies, phone and outbound sales tactics, and leveraging AI to modernize training. Don't miss this opportunity to learn from two masters of negotiation and sales!   Connect with David  Public Website: www.davidihill.com Real Estate University: www.realestatelistings.club Facebook: https://www.facebook.com/davidihill/  LinkedIn: https://www.linkedin.com/in/davidihill 20-Minute call: https://www.davidihill.com/strategycall

The Negotiation Mastery Summit is coming to Louisville, Kentucky, on March 17-18, 2025. This exclusive two-day event is designed to help participants master high-stakes negotiations using real-world, battle-tested strategies. Buy your tickets here: https://bit.ly/3VARMks.  -------------------- Codie Sanchez sits down with Chris Voss, former FBI hostage negotiator and author of the bestselling book Never Split the Difference. Together, they explore how the high-stakes strategies used to negotiate with criminals can be applied to business, personal relationships, and everyday decision-making. Discover powerful tactics like the "tactical empathy" method, why "no" is not the end of the conversation, and how to use mirroring to create deeper connections. Whether you're negotiating a business deal, managing a team, or navigating tough personal situations, Chris's insights will give you the tools to communicate more effectively and achieve better outcomes. Topics Covered: The psychology of negotiation: lessons from FBI hostage scenarios How to diffuse tension and build trust in any conversation Practical negotiation tactics for business leaders and entrepreneurs Why listening is the ultimate superpower in any negotiation -------------------- Learn more here: https://www.blackswanltd.com/negotiation-mastery-summit-2025 -------------------- MORE FROM BIGDEAL:

Join us for a special episode of the REDX Podcast with coach and speaker, Bill Pipes. In this episode, Bill and Curtis Fenn talk about the $400 Million commission opportunity coming in January 2025 and how you can take advantage of it. Here's what you will discover in this episode... • How to have a proactive approach to the listing opportunity in 2025. • How to combine traditional prospecting methods with modern marketing strategies. • How to genuinely and effectively approach expired listings. JUMP TO THESE TOPICS

Legendary negotiator Chris Voss takes us on an extraordinary journey, sharing his transformation from a small-town Iowa native to the esteemed head of the FBI's international kidnapping negotiation team. Throughout our conversation, Chris reflects on the pivotal lessons in hard work and integrity imparted by his father that shaped his path in law enforcement, eventually leading him to Harvard Law School and Georgetown University. As the CEO of the Black Swan Group, Chris offers insights into his influential work and the surprising inspirations behind his bestselling book, "Never Split the Difference."   We engage in a profound dialogue on the importance of self-responsibility and perseverance, especially amidst modern challenges of a victimhood culture. Chris reveals the meticulous process behind writing his book, emphasizing the power of collaboration and strategic decision-making in achieving international success. We explore the unexpected opportunities that arose from his book release, including his prestigious involvement with Masterclass, highlighting the relentless hustle and serendipitous moments that paved the way.   The episode rounds out with a captivating exploration of mastering client relationships, drawing from Chris's negotiation techniques to transform real estate coaching strategies alongside Steve Shaw. With a focus on trust and elite customer experience, we discuss the art of building genuine connections and becoming a trusted advisor. Join us for another engaging episode of Escaping the Drift, as we reflect on valuable insights and invite you to connect with our community for more enriching content.   CHAPTERS    (00:00) - From Small Town to FBI Negotiator (13:56) - Success Through Self-Responsibility and Perseverance (22:10) - Opportunities Seized (31:56) - Mastering Client Relationships in Real Estate (47:20) - Building Trust and Elite Customer Experience (01:00:27) - Connecting With the Audience  

This episode is about SLPs and conflict management. It opens with a discussion of Nonviolent Communication, an approach that focuses on using empathy during challenging interactions. There are four main components in Nonviolent Communication: observation, feelings, needs and requests. A core understanding within Nonviolent Communication is that everything we do is in service of our needs. This idea can help us understand why others do what they do—and why we do what we do! Nonviolent Communication also uses animal metaphors to describe different communication styles. Jackal communication is aggressive and judgmental, and operates with a limited perspective. Giraffe communication comes from the heart, and it uses a more expansive perspective. After exploring Nonviolent Communication, I talk about strategies from Harvard's Program on Negotiation. These strategies focus on finding common ground during a conflict. I close the episode with a reminder that listening can be one of our most powerful actions in a conflict. In his book Never Split the Difference, well-known hostage negotiator Chris Voss emphasizes that the listener is the participant who controls a conversation.

NetSuite: Take advantage of NetSuite's Flexible Financing Program: https://www.netsuite.com/ICED Ramp: Now get $250 when you join Ramp at https://ramp.com/ich Shopify: Sign up for a $1 per month trial period at https://shopify.com/ich Chris's Instagram: https://www.instagram.com/thefbinegotiator/ Chris's Twitter: https://x.com/fbinegotiator/ Chris's Website: https://blackswanltd.com/ Never Split the Difference (book): https://amzn.to/3J5scNC Add us on Instagram: https://www.instagram.com/jlsselby https://www.instagram.com/gpstephan Official Clips Channel: https://www.youtube.com/channel/UCeBQ24VfikOriqSdKtomh0w For sponsorships or business inquiries reach out to: tmatsradio@gmail.com For Podcast Inquiries, please DM @icedcoffeehour on Instagram! Timestamps : 00:01:19 - Why is negotiation important? 00:07:06 - Difference between Negotiation vs manipulation 00:09:13 - Spotting honesty in negotiations 00:10:17 - Learning his negotiation skills 00:14:03 - Sponsor - Netsuite 00:15:14 - Crisis hotline experience 00:18:46 - Working crisis hotline and mental health 00:20:25 - Where crisis hotlines fail 00:22:30 - Empathy vs compassion vs sympathy 00:28:07 - Lessons on human nature 00:28:56 - Do hostage takers ever get away? 00:31:18 - Hostage situations in movies 00:33:32 - Negotiation success story 00:33:41 - Sponsor - 00:41:42 - Dealing with unattainable contingencies 00:47:07 - Using silence in negotiations 00:52:42 - Verbal fluency importance 00:54:41 - Reading people in negotiations 00:55:44 - Are women better at reading people? 01:03:18 - Criticism of Chris Voss 01:04:25 - Sponsor - 01:05:27 - Controlling your ego 01:07:20 - Cultivating curiosity 01:09:54 - Intuition when negotiating 01:15:19 - Importance of appearance 01:24:32 - Negotiating in relationships 01:30:38 - Compromise in relationships 01:36:20 - Negotiate a higher salary 01:45:54 - Negotiating in parenting 01:47:01 - Hostage negotiator salaries 01:47:32 - Improving negotiating skills *Some of the links and other products that appear on this video are from companies which Graham Stephan will earn an affiliate commission or referral bonus. Graham Stephan is part of an affiliate network and receives compensation for sending traffic to partner sites. The content in this video is accurate as of the posting date. Some of the offers mentioned may no longer be available. Learn more about your ad choices. Visit megaphone.fm/adchoices

Summary Jonathan Smith (X; LinkedIn) joins Andrew (X; LinkedIn) to discuss the application of intelligence to entrepreneurship. Jonathan is an entrepreneur, author, and business strategist. What You'll Learn Intelligence Building high-performance teams Case officers vs. entrepreneurs  Networking and overcoming operational challenges Curiosity as a key trait for success Reflections The will to succeed  The power of listening and empathy And much, much more … Quotes of the Week “I often switch languages …I'll speak from a medical CEO's perspective versus a financial services CEO perspective. And people, when you use their language, they tend to lean in. They're like, “Oh, you understand me.” It's fascinating – People don't want to know how much you know until they know how much you care.” – Jonathan Smith. Resources  SURFACE SKIM *SpyCasts* The Cyber Behavioral Profiler with Cameron Malin (2024)  The FBI Hostage Negotiator with Chris Voss (2024)  Spying and Start-Ups with former Assistant Director of the CIA John Mullen (2022) From the CIA to Strategic Cyber with Hans Holmer (2022) *Beginner Resources* What Do Entrepreneurs Actually Do? Foundation for Economic Education, YouTube (2019) [3 min. video] What is EOS? Entrepreneurial Operating System (n.d.) [Fact sheet] Case Officer, Central Intelligence Agency (n.d.) [Job description] DEEPER DIVE Books Sell Like A Spy: The Art of Persuasion from the World of Espionage, J. Hurewitz (Diversion Books, 2024) Never Split the Difference: Negotiating As If Your Life Depended On It, C. Voss & T. Raz (Harper Business, 2016) Optimize for Growth: How to Scale Up Your Business, Your Network and You, J. B. Smith (Chief Optimizer, 2015) Learn more about your ad choices. Visit megaphone.fm/adchoices

Summary Chris Voss (X; LinkedIn) joins Andrew (X; LinkedIn) to discuss the art of negotiation. Chris formerly served as the FBI lead international hostage negotiator.  What You'll Learn Intelligence The very basics of negotiation, including the phrase “Never split the difference” The art of Tactical Empathy  Case studies from Chris' career, including the Dos Palmas kidnappings Techniques in ethical interrogation Reflections Pressure makes diamonds Human nature & understanding “the other side” And much, much more … Quotes of the Week “Never take advice from somebody that you wouldn't trade places with. Never take directions from somebody who hasn't been where you're going … I'm coachable, but I know who to be coached by.” – Chris Voss.   Resources  SURFACE SKIM *SpyCasts* James Foley: Journalist, ISIS Hostage, Son with His Mother Diane Foley (2024) A CIA Psychologist on the Minds of World Leaders, Pt. 1 with Dr. Ursula Wilder (2024)  A CIA Psychologist on the Minds of World Leaders, Pt. 2 with Dr. Ursula Wilder (2024) The Counterintelligence Chief with FBI Assistant Director Alan Kohler (2023) The FBI Way - Counterintelligence Spy Chief Frank Figliuzzi (2021) DEEPER DIVE Books American Mother, C. McCann and D. Foley (Etruscan Press, 2024) The Siege, B. Macintyre (Crown, 2024) Never Split the Difference: Negotiating As If Your Life Depended On It, C. Voss & T. Raz (Harper Business, 2016) Primary Sources  A Proclamation on U.S. Hostage and Wrongful Detainee Day (2024) Executive Order on Bolstering Efforts to Bring Hostages and Wrongfully Detained United States Nationals Home (2022) FBI Hostage Rescue Team Policy Guide (2019)  DOS Foreign Affairs Manual: Hostage Taking and Kidnappings (2018) 5 Leaders of the Abu Sayyaf Group Indicted (2002) Hostage Negotiation: A Matter of Life and Death (1983)  Current Status of the Hostage Crisis and the Implications of US Policy Options (1980)  *Wildcard Resource* Want to learn even more? Check out Chris' MasterClass on the Art of Negotiation.  And while you're there, tune in to MasterClass' other intelligence and espionage-related courses featuring insights from John Douglas, Michael Morrell & more, and Condoleezza Rice.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Master your money, revolutionise your relationships, and live a rich life with personal finance expert Ramit Sethi.   Ramit Sethi is the host of the Netflix series ‘How to Get Rich' and author of the best-selling book, ‘I Will Teach You to Be Rich'. He is also founder of the podcast, ‘Money For Couples'.  In this conversation, Ramit and Steven discuss topics such as, how to create your vision for a rich life, why you should rent rather than buy a house, the best money talks to have with your partner, and the top 3 money red flags in a relationship.  00:00 Intro 01:35 Why People Should Care About This Conversation 02:25 What Has Ramit Learned About Money And Relationships 04:10 Differences Between Men And Women's Spending Habits 05:40 What Are The Sources Of Arguments In Relationships 07:14 Women Earning More Causes Problems 11:47 You Don't Need To Buy A House To Be Successful 14:18 Should Men Remain Single? 15:39 Who Should Pay For The First Date? 18:09 Should Men Be Chivalrous? 19:45 What Are Financial Red Flags? 20:51 The Money Types – Avoider 22:17 The Optimizer 24:31 The Worrier 26:14 The Dreamer 27:29 Which Money Type Lives A Happier Life? 29:14 Do You Know How Much Your Partner Makes? 31:32 Should You Keep A Bad Financial Situation A Secret? 36:00 Are Prenups A Good Thing? 42:44 Do We Need A "Money Guy"? 43:59 Red Flag: They're Cheap 45:24 Robert Kiyosaki's Advice Is Rubbish 46:36 What Makes A Worrier? 48:14 What Is A Rich Life Vision? 52:32 Merging Finances As A Couple 58:15 Should You Sweat The Small Stuff? 01:00:13 Is Buying A House Financially Savvy? 01:03:59 Why Is It Hard To Buy A House In 2024? 01:07:13 A Better Use Of Money Than Buying A House 01:14:04 Alternatives To House Buying For Investments 01:16:16 Uncovering Finances And The Shock It Can Have 01:22:19 Should You Make A Budget? 01:24:01 How Do We Teach Our Kids About Money? 01:27:16 Should We Let Our Kids Enjoy Our Wealth? 01:28:23 How To Raise Kids Without Spoiling Them 01:29:34 How To Educate Your Kids If They Want To Be Wealthy 01:31:54 The Principles Of Wealth Creation 01:33:57 How Much Money Do You Need To Start Investing? 01:35:27 Gambling In Relationships 01:36:46 Money Issues Destroying Marriages 01:38:09 Steven's Parents' Money Mystery 01:39:23 If You Have Enough, Why Continue? 01:40:01 What Ramit Would Do With A Surprise $100M 01:41:55 What People Love To Spend Their Money On 01:47:01 The Guest's Last Question Follow Ramit:  Instagram - https://g2ul0.app.link/36K8W7SVBNb  Twitter - https://g2ul0.app.link/A0YgzpVVBNb  Website - https://g2ul0.app.link/UyeTgBYVBNb  You can pre-order Ramit's book, ‘Money For Couples', here: https://g2ul0.app.link/L532luaWBNb  Watch the episodes on Youtube - https://g2ul0.app.link/DOACEpisodes  My new book! 'The 33 Laws Of Business & Life' is out now - https://g2ul0.app.link/DOACBook  You can purchase the The Diary Of A CEO Conversation Cards: Second Edition, here: https://g2ul0.app.link/f31dsUttKKb  Follow me: https://g2ul0.app.link/gnGqL4IsKKb  Sponsors: WHOOP - https://join.whoop.com/CEO

A Note from James:You know, I first had Chris Voss on in 2016. Out of the 1500+ podcasts I've done, his is one of the few where I've really followed all the advice. His book Never Split the Difference wasn't just any negotiating book—it's a survival guide for life, built from his time as the FBI's lead hostage negotiator. And trust me, if you're going to take advice from anyone on negotiation, take it from Chris. His tactics don't just work in life-or-death situations—they work in everyday business, personal relationships, and everything in between.Today, Chris is back on the show for the third time. We talk about his documentary Tactical Empathy, available on Amazon Prime, and what makes a truly great negotiator. Trust me, whether you're selling a company or just trying to ask for a raise, you're going to want to listen closely to this one. Negotiation isn't just a skill—it's a way of life, and you'll learn why here.Episode Description:In this episode, James sits down with negotiation expert Chris Voss to dig into the real secrets behind successful negotiating. Drawing from his years as an FBI hostage negotiator, Chris reveals how the techniques he developed to save lives can be applied to everyday negotiations, from asking for a raise to making high-stakes business deals. They also discuss the impact of Chris's documentary Tactical Empathy, which explores the importance of empathy in negotiation. With actionable tips and real-world insights, this episode is a must-listen for anyone looking to improve their negotiation game.What You'll Learn:Why empathy is the most powerful tool in any negotiationHow to use tactical empathy to build trust and get better outcomesThe difference between tactical empathy and manipulationHow understanding neuroscience can give you an edge in negotiationsKey techniques to avoid burnout in high-stress negotiationsTimestamped Chapters:[00:01:30] Introduction to Chris Voss and his journey[00:03:00] The importance of tactical empathy[00:05:25] Chris's experience with a suicide hotline[00:08:00] How to disrupt manipulation in negotiation[00:12:00] Chris's approach to asking for a raise[00:15:00] The role of emotional intelligence in negotiation[00:19:30] Neuroscience and how it applies to negotiating[00:23:58] Triggering neurochemical responses in negotiations[00:27:32] Oxytocin and its role in building trust[00:31:10] Manipulative vs. genuine empathy[00:36:05] Building relationships and timelines in negotiation[00:40:15] How Chris deals with suspects and witnesses in interrogations[00:45:20] Evolution of terrorist organizations post-9/11[00:50:13] Tools of the trade: go-to techniques for negotiation[00:54:45] Using the Ackerman model in bargaining[01:00:09] Emotional bandwidth and hostage situations[01:05:08] Understanding pronouns and decision-makers in negotiations[01:12:26] Using empathy to secure high valuations in business deals[01:16:07] The importance of long-term relationships in negotiation[01:18:26] Final thoughts on anger and negotiationAdditional Resources:Never Split the Difference by Chris VossTactical Empathy Documentary on Amazon Prime ------------What do YOU think of the show? Head to JamesAltucherShow.com/listeners and fill out a short survey that will help us better tailor the podcast to our audience!Are you interested in getting direct answers from James about your question on a podcast? Go to JamesAltucherShow.com/AskAltucher and send in your questions to be answered on the air!------------Visit Notepd.com to read our idea lists & sign up to create your own!My new book, Skip the Line, is out! Make sure you get a copy wherever books are sold!Join the You Should Run for President 2.0 Facebook Group, where we discuss why you should run for President.I write about all my podcasts! Check out the full post and learn what I learned at jamesaltuchershow.com------------Thank you so much for listening! If you like this episode, please rate, review, and subscribe to “The James Altucher Show” wherever you get your podcasts: Apple PodcastsiHeart RadioSpotifyFollow me on social media:YouTubeTwitterFacebookLinkedIn

A Note from James:You know, I first had Chris Voss on in 2016. Out of the 1500+ podcasts I've done, his is one of the few where I've really followed all the advice. His book Never Split the Difference wasn't just any negotiating book-it's a survival guide for life, built from his time as the FBI's lead hostage negotiator. And trust me, if you're going to take advice from anyone on negotiation, take it from Chris. His tactics don't just work in life-or-death situations-they work in everyday business, personal relationships, and everything in between.Today, Chris is back on the show for the third time. We talk about his documentary Tactical Empathy, available on Amazon Prime, and what makes a truly great negotiator. Trust me, whether you're selling a company or just trying to ask for a raise, you're going to want to listen closely to this one. Negotiation isn't just a skill-it's a way of life, and you'll learn why here.Episode Description:In this episode, James sits down with negotiation expert Chris Voss to dig into the real secrets behind successful negotiating. Drawing from his years as an FBI hostage negotiator, Chris reveals how the techniques he developed to save lives can be applied to everyday negotiations, from asking for a raise to making high-stakes business deals. They also discuss the impact of Chris's documentary Tactical Empathy, which explores the importance of empathy in negotiation. With actionable tips and real-world insights, this episode is a must-listen for anyone looking to improve their negotiation game.What You'll Learn:Why empathy is the most powerful tool in any negotiationHow to use tactical empathy to build trust and get better outcomesThe difference between tactical empathy and manipulationHow understanding neuroscience can give you an edge in negotiationsKey techniques to avoid burnout in high-stress negotiationsTimestamped Chapters:[00:01:30] Introduction to Chris Voss and his journey[00:03:00] The importance of tactical empathy[00:05:25] Chris's experience with a suicide hotline[00:08:00] How to disrupt manipulation in negotiation[00:12:00] Chris's approach to asking for a raise[00:15:00] The role of emotional intelligence in negotiation[00:19:30] Neuroscience and how it applies to negotiating[00:23:58] Triggering neurochemical responses in negotiations[00:27:32] Oxytocin and its role in building trust[00:31:10] Manipulative vs. genuine empathy[00:36:05] Building relationships and timelines in negotiation[00:40:15] How Chris deals with suspects and witnesses in interrogations[00:45:20] Evolution of terrorist organizations post-9/11[00:50:13] Tools of the trade: go-to techniques for negotiation[00:54:45] Using the Ackerman model in bargaining[01:00:09] Emotional bandwidth and hostage situations[01:05:08] Understanding pronouns and decision-makers in negotiations[01:12:26] Using empathy to secure high valuations in business deals[01:16:07] The importance of long-term relationships in negotiation[01:18:26] Final thoughts on anger and negotiationAdditional Resources:Never Split the Difference by Chris VossTactical Empathy Documentary on Amazon Prime ------------What do YOU think of the show? Head to JamesAltucherShow.com/listeners and fill out a short survey that will help us better tailor the podcast to our audience!Are you interested in getting direct answers from James about your question on a podcast? Go to JamesAltucherShow.com/AskAltucher and send in your questions to be answered on the air!------------Visit Notepd.com to read our idea lists & sign up to create your own!My new book, Skip the Line, is out! Make sure you get a copy wherever books are sold!Join the You Should Run for President 2.0 Facebook Group, where we discuss why you should run for President.I write about all my podcasts! Check out the full post and learn what I learned at jamesaltuchershow.com------------Thank...

Master the Art of Negotiation with FBI Hostage Negotiator, Chris Voss! This week, I'm incredibly excited to bring you an episode that's all about mastering one of the most crucial skills you can have – negotiation. And who better to learn from than the legendary Chris Voss, a former FBI hostage negotiator and the brilliant mind behind "Never Split the Difference." Chris takes us on an eye-opening journey from his high-stakes negotiations with terrorists and criminals to applying those same powerful techniques in business and everyday life. This episode is packed with insights that will change the way you approach every interaction. We get REAL about the art of negotiation teaching you expert tactics including: Tactical Empathy: Discover how to connect deeply with anyone you're negotiating with by truly understanding their perspective. Mirroring and Labeling: Learn these simple yet powerful techniques to build rapport and influence outcomes. The Power of ‘No': Understand why getting a ‘No' can be just as valuable as a ‘Yes' and how to use it to your advantage. Creating the Illusion of Control: Find out how to guide conversations so the other party feels in control while you steer towards your goals. Calibrated Questions: Master the art of asking the right questions to uncover hidden truths and navigate complex situations. Chris shares some of his most intense negotiation stories, like dealing with a bank robber and talking down a hostage-taker. These real-life examples illustrate the principles he's developed and how you can apply them to achieve success in your own negotiations. This episode isn't just for business leaders or salespeople – it's for anyone who wants to improve their ability to communicate, persuade, and achieve their goals. Whether you're negotiating a deal, asking for a raise, or resolving a conflict at home, these strategies will give you the edge. Join us for this transformative conversation and equip yourself with the tools to become a master negotiator. Don't miss out on these invaluable lessons from one of the best in the field! Learn more about your ad choices. Visit podcastchoices.com/adchoices