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In the SpaHive, we are dishing up killer industry buzz, tactical business insight and grassroots inspiration. If you are looking for the "quick fix" to grow your spa, hospitality or wellness business, this is NOT the show for you. Will you get tips and

Julie Pankey


    • Jun 21, 2021 LATEST EPISODE
    • infrequent NEW EPISODES
    • 19m AVG DURATION
    • 31 EPISODES


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    Latest episodes from SPA HIVE

    Q3 - ARE YOU READY?

    Play Episode Listen Later Jun 21, 2021 16:44


    It is almost unbelievable, but we are sailing our way straight into Q3. That's right, July is right around the corner. Are you ready? How do you know if you are ready? This is how I know...if I have a healthy dose of excitement combined with a healthy dose of fear, I know I am doing something right. If when I put my head on the pillow at night and sleep soundly most nights, I know I am doing something right. For me it is trying to find moments of joy in each day and being sure that the projects I work on also bring me joy. Do I have it all together all of the time, heck no! But in this webinar I give you some tips that help me, my clients and my SpaHive VIP members celebrate their small wins and focus on attaching action items to their goals so they push the needle forward every day.Could you use more business resources from me and my trusted SpaHive Community? Join us for free.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankeyLooking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.SPAHIVE VIPhttps://spahive.com/spahive-vip-community/

    Please, Don't Use the Pandemic as an Excuse for Bad Service

    Play Episode Listen Later Jun 14, 2021 18:31


    The pandemic can no longer be used as an excuse for bad service. Staffing challenges are a reality in this new world, I get it, but you cannot make excuses for an underwhelming experience at your spa or business any longer. You must learn to adapt, automate services, stagger in a way that works for making money and providing the very best service your clients expect and deserve. Let me give you an examples of an excuses I have heard recently and an on how you can kick those excuses to the curb!The phone rings and rings to only go to voicemail. The voicemail says, due to covid it may take longer to answer your call. WHAT?! We live in a world with super intelligence. Did you know there are softwares out there that will pick up on the ringing phone and automatically text the person calling to start a conversation and lead them all the way to booking their services without you ever talking to them? I can hear you now saying "but I want to make the personal connection with my clients". I know, I get it. But if it is going to voicemail you risk loosing the client all together and no personal connection at all. Using an AI based approach you can retain more customers, exceed their expectations and once the appointment is booked have a personal text sent to the client thanking them for booking and telling them how much you are looking forward to their visit with a personal signature. The reality is nearly 85% of people are looking and booking travel experiences using a mobile device. This gives you a huge opportunity!Could you use more business resources from me and my trusted SpaHive Community? Join us for free.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankeyLooking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.SPAHIVE VIPSpaHive VIP Community, for spa, hospitality and wellness professionals. 

    All The Buzz with Mindful Luxury - What Keeps a Spa Vendor Up At Night? With Kayla Childress

    Play Episode Listen Later May 31, 2021 29:29


    In this weeks All The Buzz, Julie sits down with long time friend and spa industry veteran Kayla Childress. In The SpaHive our discussions usually revolve around spa operations and inspirations. In this episode, we dive into the world of spa vendor partners and the things that have them up at night in a pandemic world. The conversation dives into the struggles of our vendor partners right now, how they are struggling to support spas in new ways and what the future looks like for our wellness and spa industry. Such a fun and inspiring conversation with Kayla.If you loved listening to our chat with Kayla, she will be back soon as we evolve the conversation into spa operations as well as following your bliss and doing things that scare, excite and delight you.KAYLA'S FAVORITE BOOKSThe Company I Keep - Leonard LauderFish, A Proven way to Boost Morale and Improve Results - Stephen C. LundinSandbox Wisdom - Tom AsackerKAYLA'S FAVORITE PODCASTWe Can Do Hard Things with Glennon DoyleABOUT KAYLAAfter years of rising through several of the largest companies in the beauty industry, Kayla launched Mindful Luxury to put her executive leadership talents to work for her clients. Now, Kayla gives emerging brands a path toward broader success, and in turn, she exposes her spa clients to exciting and enriching products that delight their customers, plus keen expert insight that help their business grow.MINDFUL LUXURY ONLINEMindful Luxury | Beauty Industry Consulting | Kayla ChildressON INSTAGRAMhttps://www.instagram.com/mindful_luxury/LEARN MORE ABOUT THE SPAHIVE VIPSpaHive VIP Community, for spa, hospitality and wellness professionals.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM:https://www.instagram.com/jmpankey

    How To Not Be A One Trick Pony - A Candid Conversation with Jamerie Michalek LMT

    Play Episode Listen Later May 24, 2021 27:15


    A candid conversation with Jamerie Michalek, massage therapist mentor and coach. You do not want to skip this episode! We talk about how not all massage therapists are flaky and as a massage therapist how to be future paced so your career does not become monotonous or stagnant.This is a really fun conversation in our series dedicated to massage therapists, one of our spa businesses greatest asset. Jamerie is very fun to talk to and gives us some easy to use tips and resources to help you grow your business and career as a massage therapist.MEET JAMERIEWhen I was a therapist, I felt very limited by only helping one person at a time. As I progressed in my career I knew I wanted to help as many people as I could. I knew that meant stepping out of the massage room and into leadership roles. I wanted to be able to share my experience and lessons I learned along the way. Now being a coach allows me to help those who help others.JAMERIE'S MISSIONI help ambitious Massage therapists who are uncertain of their next step in their career gain clarity by leadership skills and techniques.CONNECT WITH JAMERIEMTspaCoach FOLLOW JAMERIE ON INSTAGRAMhttps://www.instagram.com/mtspacoach/LEARN MORE ABOUT THE SPAHIVE VIP SpaHive VIP Community, for spa, hospitality and wellness professionals. SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey

    Marketing Simplified for Massage Therapists and Spas with Gael Wood

    Play Episode Listen Later May 17, 2021 34:52


    Today we are chatting with World Massage Hall of Fame member Gael Wood as part of our tips and resources for massage therapists. Gael shares some real value bombs like:How to get permission to make recommendations to your clientsHow to develop a script so you feel more comfortable recommending home care or re-bookingHow to grow your business and your careerOur massage therapists are are most valuable asset and we know that we are all not amazing business people. Gael gives applicable tips to boost business and sales effortlessly. She also provides great ongoing marketing resources that are so valuable for massage therapists.ABOUT GAEL:Gael Wood has over 25 years of experience in the massage and spa industry. She has an immeasurable amount of knowledge and expertise in the art of growing and maintaining a thriving massage & spa business.She now concentrates on coaching, and teaching in the areas of marketing, business start up, online business creation, customer service and spa services.Gael was honored to be inducted into the World Massage Hall of Fame and featured as a Massage Magazine All-Star in 2019. She is the co-host and co-founder of the Global Wellness Professionals Marketing Summits and creator of the Massage and Spa Marketing Content Clubs, Author of 10 Ebooks, over 40 Online courses, and the Elevate Mastermind.She lives in Boone, North Carolina with her husband Dave and son Santino.Massage and Spa SuccessGael Wood Elevate CONNECT WITH GAEL ON FACEBOOKGael Wood Success Coach CONNECT WITH GAEL ON INSTAGRAMhttps://www.instagram.com/gael_wood_success_coach/LEARN MORE ABOUT THE SPAHIVE VIP SpaHive VIP Community, for spa, hospitality and wellness professionals. SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey

    Quick Win Friday - Calling All Massage Therapists

    Play Episode Listen Later May 14, 2021 10:23


    In this Quick Win Friday let's talk about my top tips to growing your business as a massage therapist. As a massage therapist you are in the trenches day in and day out, let's not forget to work on your business as much as you work in your business.Because we believe so strongly that our massage therapists are one of our greatest business assets, the SpaHive wanted to dedicate the next two weeks to you! Please join us Monday May 17th and Monday May 24th for full episodes dedicated to massage therapists and providing the tips and tools you need to grow your business and career.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey

    Don't Just Survive But Thrive with Julie Pankey

    Play Episode Listen Later May 10, 2021 22:52


    Ever wonder what it is like being a Spa Consultant? Is it all glamour? definitely not! But boy is it fun. Today, I talk to you in my car and from my heart. I want you to know that as a consultant, the 7-figure spa consultant, I am in the grind just like you...As a mentor and consultant, I work with clients side by side and just recently signed an agreement to do a grand re-opening of a spa in an undisclosed New England city.We are also launching the SpaHive VIP content vault with invaluable resources and tools for our VIP members. Are a SpaHive VIP? If not, check it out. Set up a free discovery call with me to learn more!https://spahive.com/spahive-vip-community/On a personal note, we are also selling our house.I get you. I know what it feels like to be doing so much and trying to do it well while staying sane. I know how much discipline it takes to have big things going on in your personal life and trying be an impactful leader.In this episode, I hope I inspire you to be the very best version of you! Maybe give you a few tools that help you in your journey.In the SpaHive, I can help you have it all! The business and life of your dreams! Thanks for joining me on this wild ride.https://www.facebook.com/groups/TheSpaHive

    Quick Win Friday Spa Business Marketing Series - Tip 3

    Play Episode Listen Later May 7, 2021 17:48


    In this Quick Win Friday we will be wrapping up our series of Spa Business Marketing Tips. Spa Marketing is our number one asked question so we have dedicated a tips series just to this topic. the most important tip I can share about Spa Business marketing is to stay consistent. Consistency, in my opinion, is the number one key to success. Just to show you that I am in the same boat as you most days, I recording this episode in my car. It would have been easy to say that I just can't do it and postpone this episode for a few weeks but I know that being consistent is critical, especially when you feel like giving up.I am here for you!Shoot me a message and let me know what platform you are working on improving! julie@jmpankey.comSPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankeySOCIAL MEDIA PLANNING CALENDAR LINK:JMPankey-Promotion-Planning-Template-2021 (1).xlsx   

    Following Your Dreams In the Spa Industry with Jaclyn Luongo

    Play Episode Listen Later May 3, 2021 34:32


    In this episode of the SpaHive I chat with longtime friend and colleague, Jaclyn Luongo. What a fun conversation! We talk about favorite resources, her most frequently asked questions and what she would tell her younger self.If you are a spa or beauty professional, you will enjoy this inspirational chat with Jaclyn as we keep it real about all things spa.MEET JACLYNJaclyn Luongo, US Sales Manager for INIKA. She is a leader of innovation in the spa industry; a licensed esthetician, make-up artist, esthetic instructor, beauty blogger and business consultant, with over 22 years of experience. She has worked with some of US's top resorts and day spas and has trained in Europe, NYC, and Los Angeles with star make-up artists and skin specialists. Luongo has appeared on the Industry as a guest beauty expert, has worked with contestants for the Miss Teen USA pageants. Jaclyn has been a volunteer for the Look Good Feel Better Program (American Cancer Society) since 2002 and has also been a guest speak for the Dress for Success Organization. In 2012 and 2017, and 2019 Jaclyn was nominated to be on the Board of Directors for Ispa and has been a Program Advisory Board Member at Catherine Hinds Institute of Esthetics since 2009. Jaclyn continues to contribute as a task force volunteer for ISPA since 2007. In January of 2017 Jaclyn accepted a position on the Board of Directors for the Melanoma Education Foundation and NASPRO Association. In 2019 Jaclyn published a book for the Beauty Industry Professional, Successful Selling in the Beauty Industry.ANIKA ORGANIChttps://us.inikaorganic.com/GET JACLYN'S BOOKhttps://www.amazon.com/Successful-Selling-Beauty-Industry-Generating/dp/1950282996LEARN MORE ABOUT THE SPAHIVE VIPhttps://spahive.com/spahive-vip-community/SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey

    Quick Win Friday Spa Business Marketing Series - Tip 2

    Play Episode Listen Later Apr 30, 2021 16:31


    In this Quick Win Friday we are continuing our Spa Business Marketing series. Spa Marketing is our number one asked question so we have dedicated a tips series just to this topic. Today let's talk about how a spa business can create raving fans through social media marketing.We will answer these questions:What should a spa business share on social media?What do my clients want to see me post of social media?What is the right mix of education, inspiration and promotion I should do on social media?People buy from those that they like and trust. Learn how to show that side of your brand to build a bigger following.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey

    A Sneak Peek - SpaHive VIP

    Play Episode Listen Later Apr 26, 2021 27:10


    In todays episode Julie shares a sneak peek into a SpaHive VIP Mastermind call. This is an edited quick look into the kind of conversations we have in the SpaHive VIP with two of our board members that are true experts in the industry.In this Power Hour turned Power 90 we took a deep dive into compensation. Our VIP's discuss why the right compensation model is critical, the other pieces of the puzzle to creating engaged teams and how to make changes when necessary.The SpaHive VIP, is THE ONLY elite private online community for spa, hospitality and wellness professionals. Members have 24/7 access to share ideas, solve challenges and connect with leaders and colleagues in the spa industry in a secure and private group. Julie Pankey and her team monitor conversations to address members' questions and topics regarding operations, online marketing, social media, website development, management, hiring, retail and wellness programs. Through SpaHive, members connect with spa professionals from around the world to discuss business challenges, successes and even make friendships with individuals they would otherwise never meet.BETTY LOIACONOBetty Loiacono began her career in the hospitality industry in 1978 as an assistant hotel manager at the MGM Grand Hotel & Casino in Reno, Nev., which was then the largest hotel/casino in the world. She worked in training and development and as guest relations supervisor at Radio City Music Hall in New York and as director of VIP services at the 1982 World's Fair in Knoxville, Tenn. After three years at Shearson Lehman Brothers/American Express in New York, she re-entered the hospitality industry in 1987 as hotel assistant manager at the Trump's Castle Hotel & Casino, where she says she learned “grace under fire” by working under the direction of Mrs. Ivana Trump. In 1989 she became Resident Manager / Director of Operations for The Spa at Norwich Inn and eventually segued into the role of Spa Director. Betty was selected to move from the Norwich property to coordinate the re-branding of the Foxwood's Casino spa as The Norwich Spa at Foxwoods. In August of 2008 she transitioned to the pre-eminent Four Diamond Saybrook Point Inn Spa & Marina in Old Saybrook, CT, where she is The SANNO Spa Director. Betty organized a New England Roundtable of the International Spa Association and served on ISPA's Marketing Committee. She is a member of the Professional Advisory Committee of the Cortiva Institute formerly known as The Connecticut Center for Massage Therapy. She is a current member of the Board of Directors of SPA HIVE.JENNIFER BOISCLAIRJennifer Boisclair is a management extraordinaire. Having 10 years experience in salons and spas in the Boston and Connecticut regions, Jennifer is a seasoned manager capable of handling any and all complications. Her executive prowess is demonstrated in her ability to consistently budget effectively, oversee operations and exercise intuition to handle team and client alike. Jennifer's direct approach allows her team to feel that they can always trust and communicate honestly with her. Her degree in Business Administration and Management is reflected in her confidence to lead. Jennifer, although a literal mom of 4, has gained many children throughout her career by her positive attitude, willingness to teach, and simply being an inspiration to all. She is community and customer driven, results oriented and has a passion for systems and structure. Unrivaled are Jennifer's competence, care and gift for her role in the spa and fashion industries.Ready to take the next steps and join this elite group of spa business professionals?LEARN MORE ABOUT THE SPAHIVE VIPhttps://spahive.com/spahive-vip-community/SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey

    Quick Win Friday Spa Business Marketing Series - Tip 1

    Play Episode Listen Later Apr 23, 2021 20:39


    In this Quick Win Friday we will be starting a series of Spa Business Marketing Tips. Spa Marketing is our number one asked question so we have dedicated a tips series just to this topic. We will start today by thinking about what social media platforms you want to commit to posting and engaging on consistently, remember consistency is the key to making successful changes. I also share with you Spa Social Media Influencers you should follow, exceptional Spa Business examples that are making an impact and below is a link to our Social Media Planning Calendar.Shoot me a message and let me know what platform you are working on improving! julie@jmpankey.comSPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankeySOCIAL MEDIA PLANNING CALENDAR LINK:https://bit.ly/32D1HKzSPA INFLUENCERS: Lipgloss + Aftershavehttps://www.instagram.com/lipgloss_aftershave/?hl=enLive Love Spahttps://www.instagram.com/livelovespa/?hl=enSpa Industry Associationhttps://www.instagram.com/spaindustryassociation/?hl=enGetSpaInfo.comhttps://www.instagram.com/get_spa_info/?hl=enCrissy Connerhttps://www.instagram.com/crissy.conner.creates/?hl=enSPA BUSINESSES WORTH A FOLLOW: Chill Spahttps://www.instagram.com/chill.spa/?hl=enSerendipity Day Spahttps://www.instagram.com/serendipity_dayspa/?hl=enGrettacole Salonhttps://www.instagram.com/grettacolebeauty/?hl=enSavor Beauty + Spahttps://www.instagram.com/savorbeauty/?hl=en

    Meet the Executive Puppet Master Behind the SpaHive Brand

    Play Episode Listen Later Apr 19, 2021 34:57


    In today's episode, Julie chats with right-hand woman MaryAnn Sessine. MaryAnn will dish some secrets you might not know about Julie, and even peppers in some admin time-saving HACKS! Take a peek at what makes SpaHive and JMPankey Partners' brand work.MaryAnn Bio:MaryAnn Sessine currently serves as "virtual administrator" for JMPankey Partners, however, her title is more lovingly referred to as "Executive Puppet Master". After 10 years of spa and hospitality operations experience (properties spanning from resorts nestled on the NewEngland Seacoast to Beauty Bars in the Hills of Pittsburgh, PA), MaryAnn decided to pivot her career and make an even bigger impact on the industry by helping successfully launch The SpaHive Mastermind events, The SpaHive Online Professional Community, and The SpaHive VIP. She is a self-proclaimed lover of google sheets, lobster rolls, and all things reality TV.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey

    Quick Win Friday - Two Free Managers Tools that Can Transform Your Business

    Play Episode Listen Later Apr 16, 2021 11:19


    In our Friday Quick Win Tips and Tricks Series Julie will share the best tips and tricks from her 28+ years in the spa, hospitality and wellness industry. Not to mention, she keeps learning every day and so should you!These Quick Wins are designed to be short bursts of impactful, inspirational and sometimes thought provoking information with real takeaways you can easily integrate into your life and business.This Weeks Quick Win - I am going to share with you two free tools that can help you transform your business. The Daily Stand Up and Quarterly One-On-Ones.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey

    Let's Talk Cannabis- A Candid Conversation with Ashley Reynolds from EMT CBD

    Play Episode Listen Later Apr 12, 2021 41:02


    Meet Ashley Reynolds, long time supporter of the SpaHive and leader in the world of Cannabis. Have you thought about incorporating CBD into your spa business or life? I have a candid conversation with Ashley about the growth of this industry and what it is like being a trailblazer. Learn what to consider when making this decision and how to select the right brand for you and your spa. No, not all CBD is created equal.EXCLUSIVE DISCOUNT AND GIVEAWAYUse CODE: EMT10 to receive $10 off your first orderANDbe one of the first 10 customers to place and order and receive a free CBD face serum!MEET ASHLEY REYNOLDS:Ashley Reynolds is the President and Co-Founder of Elmore Mountain Therapeutics. Ashley and her husband Colin established EMT in May of 2017 after Ashley's personal struggle with postpartum anxiety. Finding relief through the use of CBD, Ashley saw a need for cannabis advocation to all. Reynolds believes the strong household decision makers of the world stand to benefit the most from the use of cannabis and has worked tirelessly empowering women to make smart, safe decisions around cannabis use. By providing science backed education and high quality lab tested CBD products, Ashley and the EMT Team have created a loyal following of canna-experts. Ask any customer why they choose EMT over other CBD brands and they will passionately tell you EMT is more than product, it's a way of life, it's culture.The Reynolds' company mission is to operate at the intersection of well being, economic development, social justice, and environmental sustainability.Ashley and Colin are known as industry experts and can be seen in the recent TEDx “Cannabis: A future without Stigma” as well as numerous podcasts. They are both born and raised Vermonters who live in Elmore, VT with their two children.WEBSITEhttps://emtcbd.com/FOLLOW ASHLEY AND EMTCBDhttps://www.instagram.com/emtcbd/Ashley's TEDx Cannabis - a future without stigma? | Ashley Reynolds | TEDxStoweSPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey

    Quick Win Friday - Do It Yourself PR Tips

    Play Episode Listen Later Apr 9, 2021 13:04


    In our Friday Quick Win Tips and Tricks Series Julie will share the best tips and tricks from her 28+ years in the spa, hospitality and wellness industry. Not to mention, she keeps learning every day and so should you!These Quick Wins are designed to be short bursts of impactful, inspirational and sometimes thought provoking information with real takeaways you can easily integrate into your life and business.In this weeks Quick Win let's chat about a few PR tricks you can do yourself to boost your businesses exposure.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey

    In Person Events, Are We Really Ready?

    Play Episode Listen Later Apr 5, 2021 28:07


    In todays episode Julie chats with Diane Waltersdorf, conference director for the International Esthetics, Cosmetics and Spa Conference.We talk about the return to in person events for the spa industry, precautions they are planning to take and education trends for their Las Vegas and NYC events this summer.More about Diane:Diane Waltersdorf has been programming education for the International Esthetics, Cosmetics and Spa Conferences since 2006. IECSC is organized by Questex, the leading information and events company focused on the experience economy. Prior to joining Questex, Diane's event management experience spanned decades across several industries in a sales capacity, but in the late 90s she found her joy in conference planning and providing people with the education for their professional development. A lifelong New Englander looking for new adventures, Diane made a cross country move to Eastern Washington state in the middle of the pandemic and in her spare time enjoys exploring the Inland Northwest.TO LEARN MORE OR TO REGISTER FOR 2021 SHOWShttps://www.iecsc.com/FOLLOW IECSC ON INSTAGRAMhttps://www.instagram.com/iecsc/SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey

    Quick Win Friday Series - Top 4 Most Common Mistakes Spa Owners Make

    Play Episode Listen Later Apr 2, 2021 13:25


    In our Friday Quick Win Tips and Tricks Series Julie will share the best tips and tricks from her 28+ years in the spa, hospitality and wellness industry. Not to mention, she keeps learning every day and so should you!These Quick Wins are designed to be short bursts of impactful, inspirational and sometimes thought provoking information with real takeaways you can easily integrate into your life and business.In this weeks Quick Win let's chat about the Top 4 Most Common Mistakes I see spa owners make and how to avoid them.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey

    Your Limitations are Self Imposed

    Play Episode Listen Later Mar 29, 2021 38:44


    Looking to raise the bar and create many new success stories? Kevin has learned from the best Internet Millionaires so he could create the success he wanted so he could launch a system to share what he's learned with people just like us who are looking for the answers.Kevin talks about show when he stopped following all of the get-rich-quick schemes that are so common for the internet marketing world and instead really began to study business growth. He then took everything he studied and put it into concrete mind maps, processes and techniques that anyone can follow to create massive results.Now he is here to share some of his strategies with our SpaHive community.After you have met Kevin, in this fun and fast paced conversation, take him up on his offer exclusively for the SpaHive audience to do a free marketing strategy session for your business.https://www.instagram.com/itskevinjoseph/?hl=enhttp://www.workwithkevinj.com/SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey

    All the Buzz - Beauty, Business, Besties and NO BS with Chris Drummond

    Play Episode Listen Later Mar 22, 2021 40:50


    Christopher Drummond returns for our first All the Buzz show.  The All the Buzz will be a monthly show that Chris and I do together so listen in and enjoy.  By the way we will discuss a variety of topics on each of our All the Buzz segments and we would love to answer any of your questions that you might have so reach out to Chris or I to make sure we answer anything that you need. Celebrity make-up artist and Microblading and micro-pigmentation expert with over 24 years of industry experience. Julie and Chris met at an industry event so long ago it is hard to remember exactly the year...the true memory is that these two closet introverts have been besties through the highs and lows of their professional and personal lives.In their regular monthly episodes, All the Buzz - Beauty, Business, Besties and NO BS Julie and Chris promise to educate you, pull back the curtain to our industry and entertain you with their quirky banter.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankeyCHRIS DRUMMOND NYC INSTAGRAM https://instagram.com/cdbeauty_nyc

    My Why and Why Now

    Play Episode Listen Later Mar 19, 2021 11:39


    In this short episode learn how I discovered my why, live it daily and came to the decision that NOW was the right time to start our podcast.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey

    Mamma Knows Best - Meet Nina

    Play Episode Listen Later Mar 19, 2021 11:33


    Meet Nina a SpaHive Board member and beauty industry veteran with over 20 years of experience. Nina is a practicing esthetician, consultant, laser technician and mom to us all. Nina will lead her episodes, Mamma Knows Best, with a focus on spa operations, marketing and social media, training and retail with a sprinkling in of all things medical and her well known wit and humor.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankeyMEET THE SPAHIVE BOARDhttps://spahive.com/the-jmpankey-team/

    She's a Honey Bear - Meet Karen

    Play Episode Listen Later Mar 19, 2021 9:51


    Meet Karen, with over 25 years of industry experience Karen has lead teams at luxury resorts, including the fames Canyon Ranch, all over the Northeast. Most recently Karen has served as an executive recruiter and has a deep understanding of the big picture, as well as the intricacies needed in hiring a successful team.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankeyMEET THE SPAHIVE BOARDhttps://spahive.com/the-jmpankey-team/

    All the Buzz - Beauty, Business, Besties and NO BS - Meet Chris

    Play Episode Listen Later Mar 19, 2021 17:25


    Meet Christopher. Celebrity make-up artist and Microblading and micro-pigmentation expert with over 24 years of industry experience. Julie and Chris met at an industry event so long ago it is hard to remember exactly the year...the true memory is that these two closet introverts have been besties through the highs and lows of their professional and personal lives.In their regular monthly episodes, All the Buzz - Beauty, Business, Besties and NO BS Julie and Chris promise to educate you, pull back the curtain to our industry and entertain you with their quirky banter.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankeyCHRIS DRUMMOND NYC INSTAGRAM https://instagram.com/cdbeauty_nyc

    We Are Not One Dimensional - Neither is Our Success

    Play Episode Listen Later Mar 19, 2021 8:38


    It is easy to feel unfulfilled even when everything seems to be going your way and you should feel satisfied, successful and accomplished. Julie will share how and when she learned how to live in joy and gratitude during the process. It is about the journey, not just the destination.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey

    The Elephant in the Hive - Meet Jen

    Play Episode Listen Later Mar 19, 2021 11:45


    “Plato told me that everything I needed to know about life can be seen in elephants.” Holding up the SpaHive Board Animal Spirit Totem is the Jennifer and her majestic elephant spirit guide. Loyal and wise, who can not help but love this divine being? Jennifer is the teacher, the wise one and the strength of our totem when we all need it most. Jennifer will teach us, as leaders, how to nourish the mind, body and spirit so you stay strong during the most trying times. Meet Jennifer.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankeyMEET THE SPAHIVE BOARDhttps://spahive.com/the-jmpankey-team/

    A Vendors Perspective - Meet Linda

    Play Episode Listen Later Mar 19, 2021 7:04


    Meet Linda, our SpaHive Board member with a vendor perspective. Linda has done it all in the beauty and spa industry over the last 30+ years...want to learn about importing products, formulating your own brand, creating a successful vendor partnership, evaluating your business or getting your team to sell? Linda is going to bring all of these topics to her episodes and so much more. Always honest, with a little bit of sass.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankeyMEET THE SPAHIVE BOARDhttps://spahive.com/the-jmpankey-team/

    When Christmas Decorations Turn Into A Near Death Experience

    Play Episode Listen Later Mar 19, 2021 5:09


    FUN FACT. I live in the Pine Tree State and and allergic to pine. Bah-humbug! Learn the story of how I discovered I was allergic to pine long before I moved to the great state of Maine.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankey

    A Spa Journey Through Education - Meet Alison

    Play Episode Listen Later Mar 19, 2021 12:00


    Meet SpaHive Board member, spa owner and lifelong learner/educator Alison Lindsey. Alison's passion for our industry has allowed her to manage several salons and spas while leading teams of professionals to their best potential. As an educator, instructor and mentor for over the past 30+ years Alison has seen it all and is about to share it all with you in her be coachable episodes.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankeyMEET THE SPAHIVE BOARDhttps://spahive.com/the-jmpankey-team/

    Birds of a Feather Flock Together - Meet Betty

    Play Episode Listen Later Mar 19, 2021 13:37


    Meet SpaHive Board member, mentor to many and spa/hospitality expert Betty Loiacono. Betty is the Hawk of our Board Totem. The member that soars high and reaches the heavens effortlessly. Meet Betty in this episode and fall in love with her like so many have already. In future episode Betty is sure to inspire you.SPAHIVE FB COMMUNITY:https://www.facebook.com/groups/TheSpaHive/SPAHIVE BY JMPANKEY INSTAGRAM: https://www.instagram.com/jmpankeyMEET THE SPAHIVE BOARDhttps://spahive.com/the-jmpankey-team/

    TRAILER - WELCOME TO OUR HIVE

    Play Episode Listen Later Mar 11, 2021 9:07


    In the Spahive we are dishing up killer industry buzz, tactical business insight and grassroots inspiration.If you are looking for the "quick fix" to grow your spa, hospitality or wellness business this is NOT the show for you.  Will you get tips and tools to explode your life and business?  Yes, you will. But life is messy and hard. We have to show up everyday and bee disciplined, bee authentic, bee honest, bee vulnerable, bee open and bee ready for all the abundance the universe has in store for us.  The SpaHive hosted by industry expert and 7-Figure Spa Consultant Julie Pankey and her board members, a team of industry  pundits that have big personalities, their own opinions and a whole lot of sass will bring you insightful, wise, expert advice about all aspects of running and managing your own spa, hospitality and wellness empire and PLUS a whole lot more.The reality is, we all have days we can conquer the world and days of doubt when we let negativity creep in and hijack our joy.  In the SpaHive we help you find more days of joy and fulfillment by offering support, clarity, motivation, business hacks and tools and we always believe in you! Real, raw, messy and honest conversations with experts from across the globe meant to show you how to find your own joy, your own divine purpose and the power of your spirit animal.In the SpaHive, I can help you have it all!  The business and life of your dreams!  Join me on this wild ride.

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